ARRIS SBG6700 Dual band Access Point User Manual Quick Start Guide 592761 001 b

ARRIS Group, Inc. Dual band Access Point Quick Start Guide 592761 001 b

Quick Start Guide - 592761-001-b

Quick Start Guide
Touchstone® SBG6700-AC
Wireless Cable Modem Gateway
Place
Label
Here
LED Status
In the Box
SBG6700-AC
Wireless Cable
Modem Gateway
Power Supply
Ethernet Cable
Software License &
Warranty Card
Quick Start Guide
What You Should Know
ON - Power is properly connected
ON - Downstream channel is
connected
ON - Upstream channel is
connected
ON - Gateway is connected to
the network
FLASH - 2.4 GHz wireless
connection between the gateway
and a Wi-Fi enabled device
During normal operation, the Power, Receive,
Send, and Online LEDs on the SBG6700-AC
front panel should always be lit SOLID green
or blue.
Note: During startup, the rst four LEDs will
FLASH and then light up SOLID in sequential
order. If the Power LED does not light, please
rst check the gateway power connection before
contacting ARRIS. If the other LEDs do not light
up correctly, please contact your service provider
for assistance.
The gateway label is located on the bottom of
the SBG6700-AC Gateway.
To receive high-speed Internet service, your
service provider may request the Media Access
Control (MAC) address (see HFC MAC ID) and
serial number (see S/N) located on the
gateway label.
IMPORTANT! During the installation or gateway activation, you may need to
contact your service provider for assistance. To save time, make sure you have
the Gateway model number (SBG6700-AC), HFC MAC ID, and Serial Number
(S/N) located on the label on the bottom of the gateway.
© 2014 ARRIS Enterprises, Inc. All rights reserved.
ARRIS and the ARRIS logo are all trademarks of ARRIS Enterprises,
Inc. Other trademarks and trade names may be used in this
document to refer to either the entities claiming the marks and
the names of their products. ARRIS disclaims proprietary interest
in the marks and names of others.
No part of this publication may be reproduced in any form or
by any means or used to make any derivative work (such as
translation, transformation, or adaptation) without written
permission from ARRIS Enterprises, Inc. (“ARRIS”). ARRIS reserves
the right to revise this publication and to make changes in
content from time to time without obligation on the part of
ARRIS to provide notication of such revision or change.
592761-001-b 03/2014
4
FLASH - 5 GHz wireless
connection between the gateway
and a Wi-Fi enabled device
The SBG6700-AC is a combination wireless
cable modem and router that provides
wirelesshigh-speed Internet access. The
SBG6700-AC connects to the existing coaxial
cable connection in your home and does not
require any new wiring.
This quick start guide will help you install the
SBG6700-AC Wireless Gateway and set up a
secure wireless network connection.
To customize your wireless network
congurations and other advanced gateway
settings, see the SBG6700-AC User Guide
which is available online at the ARRIS Support
website, www.arrisi.com/consumer. FAQs
and additional product documentation are
also available.
Set Up a Wireless Network
Connection
Choose one of the following two options to set
up your wireless network connection. When
done, continue with “Test Your Wireless
Network Connection.”
• Computer Wireless Network Options
• WPS Pairing Button
Gateway Label Front Panel LEDs
3
Use the WPS Pairing Button
B
To use WPS, your computer must support WPS
and also have WPA security compatibility.
The WPS option automatically assigns a random
SSID wireless network name and Wi-Fi Security
Key to connect the SBG6700-AC and other
WPS-enabled devices to your wireless network.
1. Power ON the SBG6700-AC and other
WPS-enabled devices that you want to
connect to your wireless network.
2. Press the WPS button located on the top of
the SBG6700-AC.
3. Press and hold the WPS button on your
WPS-enabled computer or other device for
ve or more seconds, then release.
4. Repeat steps 2 and 3 for each additional
WPS-enabled device.
1. Connect the coaxial cable to the cable
wall outlet or RF splitter (optional) and
the Cable connector on the SBG6700-AC.
Use your hand to tighten each connector.
2. Connect the Ethernet cable to the
Ethernet port on your computer and an
Ethernet port on the SBG6700-AC.
3. Connect the power cord to the Power
port on the SBG6700-AC and then plug it
into an electrical wall outlet.
This automatically powers ON the
SBG6700-AC. Check the front panel LEDs.
During the initial startup, the Power,
Receive, Send, and Online LEDs on the
SBG6700-AC will FLASH. Afterwards,
check that all four LEDs are lit SOLID. The
Wireless LEDs will light up only when
wiresless devices are connected. See
Front Panel LEDs on page 4 for more
information.
1. Power ON your computer and log in.
2. Contact your service provider to
activate (provision) the SBG6700-AC.
Note: Your service provider may allow
for automatic activation which will
automatically launch a special website
when you open a web browser.
3. Open a web browser on your computer,
such as Internet Explorer, Firefox,
Google Chrome, or Safari.
4. Type a valid URL (for example, www.
arris.com) in the address bar and then
click or press Enter.
The ARRIS website should open. If the
web page did not open, please contact
your service provider for assistance.
Note: The steps for setting up a wireless network
may dier slightly depending on the operating
system installed on your computer. The followng
steps apply to Windows® 7.
1. From the Windows taskbar, click the
following in sequential order:
• Start button
• Control Panel
• Network and Sharing Center
• Set up a new connection or network
• Manually connect to a wireless
network
The Wireless Network Connection window
should open.
2. Type the ARRIS wireless network name or
a dierent name to identify your wireless
network in the Network name eld.
For the ARRIS network name, see SSID
number listed on the gateway label.
3. Select the network security type from the
Security type drop-down list.
4. Select the Encryption type from the
drop-down list.
5. Type your wireless network password in
the Security Key eld.
You can create your own password or
use the Wi-Fi Security Key listed on the
gateway label.
6. Select Hide characters to hide your
password for security purposes.5
7. Select Start this connection
automatically.
8. Click Next to complete the wireless
network connection. The Successfully
added message should display.
9. Close the Wireless Network Connection
window.
1. If connected, disconnect the Ethernet cable
from your computer and the SBG6700-AC.
2. Open a web browser on your computer.
3. Type a valid URL (for example,
www.arris.com) in the web browser
address bar, and then click or press Enter.
2
Coaxial Cable
Connection
Ethernet
Connection
Power
Connection
Set Up the Wireless Network
on Your Computer
A
Use the SBG6700-AC Web Manager to set
up and manage your gateway and network
security congurations.
1. Open any web browser on the computer
connected to the SBG6700-AC.
2. Type 192.168.0.1 for the Gateway Web
Manager IP address, in the address bar and
then press Enter.
3. Type the default user name: admin
4. Type the default password: password
Note: If the default user name and password
are not accepted, contact your service
provider for assistance.
5. Click Login to open the web manager. .
Install the Gateway Test the Gateway
Connection
Set Up a Wireless
Network Connection
Choose one of the following two options to
set up your wireless network connection.
When done, continue with Test Your
Wireless Network Connection.
• Computer Wireless Network Options
• WPS Pairing Button
Test Your Wireless
Network Connection
Start the Gateway Web
Manager

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