Acer orporated EE6 Tablet Computer User Manual icW4 820 Cheetah 3 UM date EN
Acer Incorporated Tablet Computer icW4 820 Cheetah 3 UM date EN
Contents
- 1. User Manual_1
- 2. User Manual_2
User Manual_1
- 1
User’s
Manual
2 -
© September 2013 All Rights Reserved.
Iconia W4 User’s Manual
This manual covers: Iconia W4-820
This revision: 2013
Sign up for an Acer ID and enable Acer Remote Files
Open the Acer Portal from the Start screen to sign up for an
Acer ID or sign in if you already have an Acer ID.
There are three great reason for you to get an Acer ID:
• Remotely access your PC from your other devices with our
free Acer Remote Files app
• Get the latest Acer offers and product information
• Register your Acer device for warranty service
For more information please visit the AcerCloud website:
www.acer.com/acercloud
Model number: _________________________________
Serial number: _________________________________
Date of purchase: ______________________________
Place of purchase: ______________________________
Table of contents - 3
TABLE OF CONTENTS
Safety and comfort 5
First things first 12
Your guides ........................................... 12
Basic care and tips for using your
computer................................................ 12
Turning your computer on and off............. 12
Taking care of your computer ................... 13
Taking care of your AC adapter ................ 13
Cleaning and servicing.............................. 14
Your Acer tablet PC tour 15
Tablet PC............................................... 15
Top view ................................................... 15
Left/right views ....................................... 16
Bottom view ............................................. 16
Front view ................................................ 17
Back view ................................................. 18
Recovery 19
Creating a recovery backup................... 19
Creating a drivers and applications
backup................................................... 21
Recovering your system ........................ 23
Reinstalling drivers and applications......... 24
Returning to an earlier system snapshot .. 26
Returning your system to its factory
condition.................................................... 27
Recovering from Windows ........................ 27
Recovering from a recovery backup ......... 30
Connecting to the Internet 34
Connecting wirelessly............................ 34
Connecting to a wireless LAN................... 34
Connecting to a 3G network ..................... 35
Using a Bluetooth connection 36
Enabling and disabling Bluetooth .......... 36
Enabling Bluetooth from Windows 8......... 36
Adding a Bluetooth device..................... 37
BIOS utility 41
Boot sequence....................................... 41
Setting passwords ................................. 41
Securing your computer 42
Using passwords ................................... 42
Entering passwords .................................. 42
Power management 44
Saving power ......................................... 44
Battery pack 46
Battery characteristics ........................... 46
Charging the battery ................................. 46
Optimizing battery life ............................... 47
Checking the battery level......................... 48
Battery-low warning .................................. 48
Micro USB 50
HDMI Micro 51
Frequently asked questions 53
Requesting service ................................ 55
Tips and hints for using Windows 8 ....... 57
How do I get to Start? ............................... 57
What are "Charms?" ................................. 57
Frequently asked questions 57
Can I boot directly to the desktop? ........... 58
How do I jump between apps?.................. 58
How do I turn off my computer?................ 58
How do I unlock my computer?................. 58
How do I personalize my computer?......... 59
Where are my apps?................................. 61
What is a Microsoft ID (account)?............. 62
How do I add a favorite to Internet
Explorer?................................................... 63
How do I check for Windows updates?..... 63
Where can I get more information?........... 63
Troubleshooting ..................................... 64
Troubleshooting tips.................................. 64
Error messages......................................... 64
Frequently asked questions 64
Internet and online security 66
First steps on the net ............................. 66
Protecting your computer.......................... 66
Choose an Internet Service Provider........ 66
Network connections................................. 68
Surf the Net!.............................................. 70
Security ..................................................... 70
Regulations and safety notices 77
4 - Table of contents
Safety and comfort - 5
SAFETY AND COMFORT
SAFETY INSTRUCTIONS
Read these instructions carefully. Keep this document for future reference. Follow all warnings
and instructions marked on the product.
Turning the product off before cleaning
Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol
cleaners. Use a damp cloth for cleaning.
WARNINGS
Accessing the power cord
Be sure that the power outlet you plug the power cord into is easily accessible and located as
close to the equipment operator as possible. When you need to disconnect power to the
equipment, be sure to unplug the power cord from the electrical outlet.
Disconnecting the power source
Observe the following guidelines when connecting and disconnecting power to the power supply
unit:
Install the power supply unit before connecting the power cord to the AC power outlet.
Unplug the power cord before removing the power supply unit from the computer.
If the system has multiple sources of power, disconnect power from the system by unplugging all
power cords from the power supplies.
Using electrical power
- This product should be operated from the type of power indicated on the marking label. If you
are not sure of the type of power available, consult your dealer or local power company.
- Do not allow anything to rest on the power cord. Do not locate this product where people will
walk on the cord.
- If an extension cord is used with this product, make sure that the total ampere rating of the
equipment plugged into the extension cord does not exceed the extension cord ampere
rating. Also, make sure that the total rating of all products plugged into the wall outlet does
not exceed the fuse rating.
- Do not overload a power outlet, strip or receptacle by plugging in too many devices. The
overall system load must not exceed 80% of the branch circuit rating. If power strips are used,
the load should not exceed 80% of the power strip's input rating.
- This product's AC adapter is equipped with a three-wire grounded plug. The plug only fits in
a grounded power outlet. Make sure the power outlet is properly grounded before inserting
the AC adapter plug. Do not insert the plug into a non-grounded power outlet. Contact your
electrician for details.
- Warning! The grounding pin is a safety feature. Using a power outlet that is not
properly grounded may result in electric shock and/or injury.
-Note: The grounding pin also provides good protection from unexpected noise produced by
other nearby electrical devices that may interfere with the performance of this product.
6 - Safety and comfort
- The system can be powered using a wide range of voltages; 100 to 120 or 220 to 240 V AC.
The power cord included with the system meets the requirements for use in the country/
region where the system was purchased. Power cords for use in other countries/regions must
meet the requirements for that country/region. For more information on power cord
requirements, contact an authorized reseller or service provider.
Protecting your hearing
- Warning! Permanent hearing loss may occur if earphones or headphones are
used at high volume for prolonged periods of time.
To protect your hearing, follow these instructions.
- Increase the volume gradually until you can hear clearly and comfortably.
- Do not increase the volume level after your ears have adjusted.
- Do not listen to music at high volumes for extended periods.
- Do not increase the volume to block out noisy surroundings.
- Decrease the volume if you can't hear people speaking near you.
General
- Do not use this product near water.
- Do not place this product on an unstable cart, stand or table. If the product falls, it could be
seriously damaged.
- Slots and openings are provided for ventilation to ensure reliable operation of the product and
to protect it from overheating. These openings must not be blocked or covered. The openings
should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This
product should never be placed near or over a radiator or heat register, or in a built-in installation
unless proper ventilation is provided.
- Never push objects of any kind into this product through cabinet slots as they may touch
dangerous voltage points or short-out parts that could result in a fire or electric shock. Never
spill liquid of any kind onto or into the product.
- To avoid damage of internal components and to prevent battery leakage, do not place the
product on a vibrating surface.
- Never use it under sporting, exercising, or any vibrating environment which will probably
cause unexpected short current or damage rotor devices, HDD, Optical drive, and even
exposure risk from lithium battery pack.
- The bottom surface, areas around ventilation openings and AC adapter may get hot. To avoid
injury, ensure they do not come in contact with your skin or body.
- Your device and its enhancements may contain small parts. Keep them out of the reach of
small children.
Product servicing
Do not attempt to service this product yourself, as opening or removing covers may expose you
to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.
Unplug this product from the wall outlet and refer servicing to qualified service personnel when:
- The power cord or plug is damaged, cut or frayed.
- Liquid was spilled into the product.
- The product was exposed to rain or water.
- The product has been dropped or the case has been damaged.
- The product exhibits a distinct change in performance, indicating a need for service.
- The product does not operate normally after following the operating instructions.
Safety and comfort - 7
-Note: Adjust only those controls that are covered by the operating instructions, since
improper adjustment of other controls may result in damage and will often require extensive
work by a qualified technician to restore the product to normal condition.
Guidelines for safe battery usage
This computer uses a Lithium-ion
or Lithium-polymer
battery. Do not use it in a humid, wet or
corrosive environment. Do not put, store or leave your product in or near a heat source, in a high
temperature location, in strong direct sunlight, in a microwave oven or in a pressurized container,
and do not expose it to temperatures over 60° C (140° F). Failure to follow these guidelines may
cause the battery to leak acid, become hot, explode or ignite and cause injury and/or damage.
Do not pierce, open or disassemble the battery. If the battery leaks and you come into contact with
the leaked fluids, rinse thoroughly with water and seek medical attention immediately.
For safety reasons, and to prolong the lifetime of the battery, charging will not occur at
temperatures below 0° C (32° F) or above 40° C (104° F).
The full performance of a new battery is achieved only after two or three complete charge and
discharge cycles. The battery can be charged and discharged hundreds of times, but it will
eventually wear out. When the operation time becomes noticeably shorter than normal, refer to
qualified service personnel. Use only the approved batteries, and recharge your battery only with
the approved chargers designated for this device.
Never use any charger or battery that is damaged.
The capacity and lifetime of the battery will be reduced if the battery is left in hot or cold places,
such as in a closed car in summer or winter. Always try to keep the battery between 15°C and
25°C (59°F and 77°F). A device with a hot or cold battery may not work temporarily, even when
the battery is fully charged. Battery performance is especially limited in temperatures well below
freezing.
Do not dispose of batteries in a fire as they may explode. Batteries may also explode if damaged.
Dispose of batteries according to local regulations. Please recycle when possible. Do not dispose
as household waste.
-Note: Please refer to www.acer.com for battery shipping documents.
- Warning! Batteries may explode if not handled properly. Do not disassemble or
dispose of them in fire. Keep them away from children. Follow local regulations when
disposing of used batteries.
RADIO FREQUENCY INTERFERENCE
- Warning! For safety reasons, turn off all wireless or radio transmitting devices when
using your laptop under the following conditions. These devices may include, but are
not limited to: wireless LAN (WLAN), Bluetooth and/or 3G.
Remember to follow any special regulations in force in any area, and always switch off your device
when its use is prohibited or when it may cause interference or danger. Use the device only in its
normal operating positions. This device meets RF exposure guidelines when used normally, and
it and its antenna are positioned at least 1.5 centimeters (5/8 inch) away from your body. It should
not contain metal and you should position the device the above-stated distance from your body.
To successfully transmit data files or messages, this device requires a good quality connection to
the network. In some cases, transmission of data files or messages may be delayed until such a
connection is available. Ensure that the above separation distance instructions are followed until
the transmission is completed. Parts of the device are magnetic. Metallic materials may be
attracted to the device, and persons with hearing aids should not hold the device to the ear with
the hearing aid. Do not place credit cards or other magnetic storage media near the device,
because information stored on them may be erased.
8 - Safety and comfort
MEDICAL DEVICES
Operation of any radio transmitting equipment, including wireless phones, may interfere with the
functionality of inadequately protected medical devices. Consult a physician or the manufacturer
of the medical device to determine if they are adequately shielded from external RF energy or if
you have any questions. Switch off your device in health care facilities when any regulations
posted in these areas instruct you to do so. Hospitals or health care facilities may be using
equipment that could be sensitive to external RF transmissions.
Pacemakers. Pacemaker manufacturers recommend that a minimum separation of 15.3
centimeters (6 inches) be maintained between wireless devices and a pacemaker to avoid
potential interference with the pacemaker. These recommendations are consistent with the
independent research by and recommendations of Wireless Technology Research. Persons with
pacemakers should do the following:
- Always keep the device more than 15.3 centimeters (6 inches) from the pacemaker
- Not carry the device near your pacemaker when the device is switched on.
If you suspect interference, switch off your device, and move it.
Hearing aids. Some digital wireless devices may interfere with some hearing aids. If interference
occurs, consult your service provider.
VEHICLES
RF signals may affect improperly installed or inadequately shielded electronic systems in motor
vehicles such as electronic fuel injection systems, electronic anti-skid (anti-lock) braking systems,
electronic speed control systems, and air bag systems. For more information, check with the
manufacturer, or its representative, of your vehicle or any equipment that has been added. Only
qualified personnel should service the device, or install the device in a vehicle. Faulty installation
or service may be dangerous and may invalidate any warranty that may apply to the device. Check
regularly that all wireless equipment in your vehicle is mounted and operating properly. Do not
store or carry flammable liquids, gases, or explosive materials in the same compartment as the
device, its parts, or enhancements. For vehicles equipped with an air bag, remember that air bags
inflate with great force. Do not place objects, including installed or portable wireless equipment in
the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is
improperly installed, and the air bag inflates, serious injury could result. Using your device while
flying in aircraft is prohibited. Switch off your device before boarding an aircraft. The use of
wireless teledevices in an aircraft may be dangerous to the operation of the aircraft, disrupt the
wireless telephone network, and may be illegal.
POTENTIALLY EXPLOSIVE ENVIRONMENTS
Switch off your device when in any area with a potentially explosive atmosphere and obey all signs
and instructions. Potentially explosive atmospheres include areas where you would normally be
advised to turn off your vehicle engine. Sparks in such areas could cause an explosion or fire
resulting in bodily injury or even death. Switch off the device at refueling points such as near gas
pumps at service stations. Observe restrictions on the use of radio equipment in fuel depots,
storage, and distribution areas; chemical plants; or where blasting operations are in progress.
Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They
include below deck on boats, chemical transfer or storage facilities, vehicles using liquefied
petroleum gas (such as propane or butane), and areas where the air contains chemicals or
particles such as grain, dust or metal powders. Do not switch the computer on when wireless
phone use is prohibited or when it may cause interference or danger.
Safety and comfort - 9
EMERGENCY CALLS
- Warning! You cannot make emergency calls through this device. To make an
emergency call you shall dial out through your mobile phone or other telephone call
system.
DISPOSAL INSTRUCTIONS
Do not throw this electronic device into the trash when discarding. To minimize
pollution and ensure utmost protection of the global environment, please recycle. For
more information on the Waste from Electrical and Electronics Equipment (WEEE)
regulations, visit www.acer-group.com/public/Sustainability/sustainability01.htm
TIPS AND INFORMATION FOR COMFORTABLE USE
Computer users may complain of eyestrain and headaches after prolonged use. Users are also
at risk of physical injury after long hours of working in front of a computer. Long work periods, bad
posture, poor work habits, stress, inadequate working conditions, personal health and other
factors greatly increase the risk of physical injury.
Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis or other
musculoskeletal disorders. The following symptoms may appear in the hands, wrists, arms,
shoulders, neck or back:
- Numbness, or a burning or tingling sensation.
- Aching, soreness or tenderness.
- Pain, swelling or throbbing.
- Stiffness or tightness.
- Coldness or weakness.
If you have these symptoms, or any other recurring or persistent discomfort and/or pain related to
computer use, consult a physician immediately and inform your company's health and safety
department.
The following section provides tips for more comfortable computer use.
Finding your comfort zone
Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising
your sitting height to achieve maximum comfort. Observe the following tips:
- Refrain from staying too long in one fixed posture.
- Avoid slouching forward and/or leaning backward.
- Stand up and walk around regularly to remove the strain on your leg muscles.
- Take short rests to relax your neck and shoulders.
- Avoid tensing your muscles or shrugging your shoulders.
- Install the external display, keyboard and mouse properly and within comfortable reach.
- If you view your monitor more than your documents, place the display at the center of your
desk to minimize neck strain.
Taking care of your vision
Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting,
poorly focused screens, very small typefaces and low-contrast displays could stress your eyes.
The following sections provide suggestions on how to reduce eyestrain.
Eyes
- Rest your eyes frequently.
- Give your eyes regular breaks by looking away from the monitor and focusing on a distant
point.
10 - Safety and comfort
- Blink frequently to keep your eyes from drying out.
Display
- Keep your display clean.
- Keep your head at a higher level than the top edge of the display so your eyes point
downward when looking at the middle of the display.
- Adjust the display brightness and/or contrast to a comfortable level for enhanced text
readability and graphics clarity.
- Eliminate glare and reflections by:
placing your display in such a way that the side faces the window or any light source,
minimizing room light by using drapes, shades or blinds,
using a task light,
changing the display's viewing angle,
using a glare-reduction filter,
using a display visor, such as a piece of cardboard extended from the display's top front edge.
- Avoid adjusting your display to an awkward viewing angle.
- Avoid looking at bright light sources for extended periods of time.
Developing good work habits
The following work habits make computer use more relaxing and productive:
- Take short breaks regularly and often.
- Perform some stretching exercises.
- Breathe fresh air as often as possible.
- Exercise regularly and maintain a healthy body.
- Warning! We do not recommend using the computer on a couch or bed. If this is
unavoidable, work for only short periods, take breaks regularly, and do some
stretching exercises.
-Note: For more information, please refer to "Regulations and safety notices" on page 70.
ENVIRONMENT
Temperature
- Operating: 5 °C to 35 °C
- Non-operating: -20 °C to 65 °C
Humidity (non-condensing)
- Operating: 20% to 80%
- Non-operating: 20% to 80%
- 11
Getting started...
In this section you will find:
• Useful information on caring for your computer and your health
• Where to find the power button, ports and connectors
• How to create recovery backups
• Guidelines for connecting to a network and using Bluetooth
• Information on using Acer’s bundled software
12 - First things first
FIRST THINGS FIRST
We would like to thank you for making this Acer notebook your choice
for meeting your mobile computing needs.
Your guides
To help you use your Acer notebook, we have designed a set of
guides:
First off, the Setup Guide helps you get started with setting up your
computer.
The Quick Guide introduces you to the basic features and functions
of your new computer. For more on how your computer can help you
to be more productive, please refer to the User’s Manual. This guide
contains detailed information on such subjects as system utilities, data
recovery, expansion options and troubleshooting. In addition it
contains general regulations and safety notices for your notebook. It is
available from the desktop; double-click the Help icon and click
User’s Manual in the menu that opens.
Basic care and tips for using your computer
Turning your computer on and off
To turn the power off, do any of the following:
• Use the Windows shutdown command: Press the Windows key +
<C>, click Settings > Power then click Shut Down.
If you need to power down the computer for a short while, but don’t
want to completely shut it down, you can put it into Hibernate by
pressing the power button.
First things first - 13
You can also put the computer in sleep mode by pressing the sleep
hotkey <Fn> + <W>.
Taking care of your computer
Your computer will serve you well if you take care of it.
• Do not expose the computer to direct sunlight. Do not place it near
sources of heat, such as a radiator.
• Do not expose the computer to temperatures below 0º C (32º F) or
above 50º C (122º F).
• Do not subject the computer to magnetic fields.
• Do not expose the computer to rain or moisture.
• Do not spill water or any liquid on the computer.
• Do not subject the computer to heavy shock or vibration.
• Do not expose the computer to dust or dirt.
• Never place objects on top of the computer.
• Do not slam the computer display when you close it.
• Never place the computer on uneven surfaces.
Taking care of your AC adapter
Here are some ways to take care of your AC adapter:
• Do not connect the adapter to any other device.
• Do not step on the power cord or place heavy objects on top of it.
Carefully route the power cord and any cables away from foot traffic.
• When unplugging the power cord, do not pull on the cord itself but
pull on the plug.
• The total ampere ratings of the equipment plugged in should not
exceed the ampere rating of the cord if you are using an extension
Note
If you cannot power off the computer normally, press and hold the power
button for more than four seconds to shut down the computer. If you turn off
the computer and want to turn it on again, wait at least two seconds before
powering up.
14 - First things first
cord. Also, the total current rating of all equipment plugged into a
single wall outlet should not exceed the fuse rating.
Cleaning and servicing
When cleaning the computer, follow these steps:
1. Turn off the computer.
2. Disconnect the AC adapter.
3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners.
If either of the following occurs:
• The computer has been dropped or the body has been damaged;
• The computer does not operate normally
Please refer to Frequently asked questions on page 53.
Your Acer tablet PC tour - 15
YOUR ACER TABLET PC TOUR
After setting up your tablet as illustrated in the Setup Guide, let us
show you around your new Acer computer.
You can enter information into you new computer with the
touchscreen.
Tablet PC
The following images will show views of your tablet computer.
Top view
12
No. Item Description
1Power button
Press to turn the tablet on; press again to
place the tablet in Sleep mode. Press and
hold to turn the tablet off.
2Charging
indicator Indicates the tablet’s charging status.
LED Indicators
LED color State Description
Blue Steady The computer is fully charged and plugged in.
Amber Steady The computer is charging and plugged in.
16 - Your Acer tablet PC tour
Left/right views
1
2
3
4
5
No. Item Description
1Microphone Internal microphone for sound recording.
2Volume key Press to increase or decrease volume.
3Reset pinhole Insert a straightened-out paperclip into the
hole to reboot the tablet.
4HDMI Micro
Connector
Supports high-definition digital video
connections.
5MicroSD card
slot Insert a microSD card into this slot.
Bottom view
1231
No. Item Description
1Speakers Deliver stereo audio output.
2Micro USB
connector
Connects to USB devices.
A Micro USB to USB adapter is needed to
connect to USB devices.
Also used to charge the device.
Your Acer tablet PC tour - 17
Front view
3
2
4
1
No. Item Description
1Light sensor
Detects ambient light and automatically adjusts
screen brightness.
Not available on all models.
2Integrated
webcam 2-megapixel camera for video communication.
3Camera
indicator light
Lights up when camera is active.
Not available on all models.
4Windows key Press once to open the Start menu.
Note: Display orientation may be fixed when apps designed for a
specific orientation are running. These include games and other full-
screen apps. When making video calls, you should always hold the
tablet in landscape orientation.
3Headset/speaker
jack
Connects to audio devices
(e.g., speakers, headphones) or a headset
with microphone.
No. Item Description
18 - Your Acer tablet PC tour
Back view
No. Item Description
1Camera indicator
light
Lights up when camera is active.
Not available on all models.
2Camera 5-megapixel camera for taking high-
resolution images
1
2
Recovery - 19
RECOVERY
If you are having trouble with your computer, and the frequently asked
questions (see Frequently asked questions on page 53) do not
help, you can 'recover' your computer - i.e. return it to an earlier state.
This section describes the recovery tools available on your computer.
Acer provides Acer Recovery Management, which allows you to
create a recovery backup, a drivers and applications backup, and to
start recovery options, either using Windows tools, or the recovery
backup.
Creating a recovery backup
To reinstall from a USB storage drive, you must first create a recovery
backup. The recovery backup includes the entire original contents of
your computer’s hard drive, including Windows and all factory-loaded
software and drivers. Using this backup will restore your computer to
the same state as when you purchased it, while giving you an option
to retain all settings and personal data.
Note
Acer Recovery Management is only available with a pre-installed Windows
operating system.
Important
We recommend that you create a Recovery Backup and Drivers and
Applications Backup and as soon as possible.
In certain situations a full recovery will require a USB recovery backup.
Note
Since the recovery backup requires at least 16
GB of storage after formatting,
it is recommended to use a USB drive with a capacity of 32
GB or larger.
20 - Recovery
1. From Start, type 'Recovery' and then click Acer Recovery
Management in the list of apps.
2. Click Create Factory Default Backup. The Recovery Drive window
opens.
Make sure Copy contents from the recovery partition to the
recovery drive is selected. This provides the most complete and
safest recovery backup.
3. Plug in the USB drive then click Next.
Recovery - 21
•Since the recovery backup requires at least 16
GB of storage after
formatting, it is recommended to use a USB drive with a capacity
of 32
GB or larger.
4. You will be shown the backup progress on the screen.
5. Follow the process until it completes.
6. After creating the recovery backup, you can choose to delete the
recovery information on your computer. If you delete this
information, you can only use the USB recovery backup to restore
your computer, if you lose or erase the USB drive, you cannot
restore your computer.
7. Unplug the USB drive and label it clearly.
Creating a drivers and applications backup
To create a Drivers and Applications Backup, that contains the
factory-loaded software and drivers needed by your computer, you
Important
Write a unique, descriptive label on the backup, such as 'Windows
Recovery Backup'. Make sure you keep the backup in a safe place that
you will remember.
22 - Recovery
may use either a USB storage drive or, if your computer features a
DVD recorder, one or more blank recordable DVDs.
1. From Start, type 'Recovery' and then click Acer Recovery
Management in the list of apps.
2. Click Create Drivers and Applications Backup.
Plug in the USB drive or insert a blank DVD into the optical drive, then
click Next.
• If you are using a USB drive, make sure your USB drive has
enough capacity before continuing.
Recovery - 23
• If using DVDs, it will also show the number of blank, recordable
discs you will need to complete the recovery discs. Make sure that
you have the required number of identical, blank discs.
3. Click Start to copy files.You will be shown the backup progress on
the screen.
4. Follow the process until it completes:
• If you are using optical discs, the drive ejects each disc as it
completes burning it. Remove the disc from the drive and mark it
with a permanent marker.
If multiple discs are required, insert a new disc when prompted,
then click OK. Continue until the process is complete.
• If you are using a USB drive, unplug the drive and label it clearly.
Important: Write a unique, descriptive label on each backup, such as
'Drivers and Applications Backup'. Make sure you keep the backup in a
safe place that you will remember.
Recovering your system
To recover your system:
1. Perform minor fixes.
If only one or two items of software or hardware have stopped
working correctly, the problem may be solved by reinstalling the
software or the device drivers.
To reinstall software and drivers that were pre-installed at the
factory, see Reinstalling drivers and applications on page 24.
For instructions on reinstalling software and drivers that were not
pre-installed, see that product’s documentation or support Web site.
2. Revert to a previous system condition.
If reinstalling software or drivers does not help, then the problem
24 - Recovery
may be solved by returning your system to a previous state when
everything was working correctly.
For instructions, see Returning to an earlier system snapshot on
page 26.
3. Reset your operating system.
If nothing else has solved the problem and you want to reset your
system, but keep your user information, see Returning your
system to its factory condition on page 27.
4. Reset your system to its factory condition.
If nothing else has solved the problem and you want to reset your
system to factory condition, see Returning your system to its
factory condition on page 27.
Reinstalling drivers and applications
As a troubleshooting step, you may need to reinstall the applications
and device drivers that came pre-installed on your computer from the
factory. You can reinstall using either your hard drive or the backup
you have created.
• Other applications - If you need to reinstall software that did not
come pre-installed on your computer, you need to follow that
software’s installation instructions.
• New device drivers - If you need to reinstall device drivers that did
not come pre-installed on your computer, follow the instructions
provided with the device.
Recovery - 25
If you are reinstalling using Windows and the recovery
information stored on your computer:
1. From Start, type 'Recovery' and then click Acer Recovery
Management in the list of apps.
2. Click Reinstall Drivers or Applications.
3. You should see the Contents section of the Acer Resource
Center.
Images for reference only.
4. Click the install icon for the item you want to install, then follow
the onscreen instructions to complete the installation. Repeat
this step for each item you want to reinstall.
If you are reinstalling from a Drivers and Applications Backup on
a DVD or USB drive:
1. Insert the Drivers and Applications Backup into the disc drive or
connect it to a free USB port.
• If you inserted a DVD wait for Acer Resource Center to start.
26 - Recovery
• If Acer Resource Center does not start automatically, press
the Windows key + <E>, then double-click on the optical drive
icon.
• If you are using a USB drive, press the Windows key + <E>, then
double-click on the drive that contains the backup. Double-click
on ResourceCenter.
2. You should see the Contents section of the Acer Resource
Center.
Images for reference only.
3. Click the install icon for the item you want to install, then follow
the onscreen prompts to complete the installation. Repeat this
step for each item you want to reinstall.
Returning to an earlier system snapshot
Microsoft System Restore periodically takes a 'snapshot' of your
system settings and saves them as restore points. In most cases of
hard-to-resolve software problems, you can return to one of these
restore points to get your system running again.
Windows automatically creates an additional restore point each day,
and also each time you install software or device drivers.
Note
For more information about using Microsoft System Restore, from Start, type
’Help’ and then click Help and Support in the list of apps. Type ’Windows
system restore’ in the Search Help box, then press Enter.
Recovery - 27
Returning to a restore point
1. From Start, type ’Control Panel’ and then click Control Panel in the
list of apps.
2. Click System and Security > Action Center, then click Recovery
at the bottom of the window.
3. Click Open System Restore, then Next.
4. Click the latest restore point (at a time when your system worked
correctly), click Next, then Finish.
5. A confirmation window appears; click Yes. Your system is restored
using the restore point you specified. This process may take several
minutes, and may restart your computer.
Returning your system to its factory condition
If your computer experiences problems that are not recoverable by
other methods, you may need to reinstall everything to return your
system to its factory condition. You can recover from either your hard
drive or the recovery backup you have created.
• If you can still run Windows and have not deleted the recovery
partition, see Recovering from Windows on page 27.
• If you cannot run Windows, your original hard drive has been
completely re-formatted or you have installed a replacement hard
drive, see Recovering from a recovery backup on page 30.
Recovering from Windows
Start Acer Recovery Management:
•From Start, type ’Recovery’ and then click Acer Recovery
Management in the list of apps.
Two options are available, Restore Factory Settings (Reset my PC)
or Customized Restore (Refresh my PC).
28 - Recovery
Restore Factory Settings deletes everything on your hard drive, then
reinstalls Windows and all software and drivers that were pre-installed
on your system. If you can access important files on your hard drive,
back them up now. See Restore Factory Settings with Acer
Recovery Management on page 28.
Customized Restore will attempt to retain your files (user data) but
will reinstall all software and drivers. Software installed since you
purchased your PC will be removed (except software installed from
the Windows Store). See Customized Restore with Acer Recovery
Management on page 30.
Restore Factory Settings with Acer Recovery Management
1. Click Restore Factory Settings.
2. The Reset your PC window opens.
Images for reference only.
3. Click Next, then choose how to erase your files:
a. Just remove my files quickly erases all files before restoring
your computer and takes about 30 minutes.
Recovery - 29
b. Fully clean the drive completely cleans the drive after each file is
erased, so no files can be viewed after the recovery. Cleaning the
drive takes much longer, up to 5 hours, but is much more secure
as old files are completely removed.
4. Click Reset.
5. The recovery process begins by restarting your computer, then
continues by copying files to your hard drive.
6. After the recovery has finished, you can start using your computer
by repeating the first-start process.
Recovering from the hard drive during startup
1. Turn on your computer and press <Alt> + <0> during startup. A
screen appears asking you to choose the keyboard layout.
2. Several options are now presented. Click Troubleshoot.
3. Click either Refresh your PC or Reset your PC.
4. Click Next. The process will take several minutes.
Note
"Refresh your PC" enables you to restore your computer to the default factory
condition with files intact. "Reset your PC" completely removes all your files
and resets your computer to factory settings.
30 - Recovery
Customized Restore with Acer Recovery Management
1. Click Customized Restore (Retain User Data).
2. The Refresh your PC window opens.
Images for reference only.
3. Click Next, then Refresh.
4. The recovery process begins by restarting your computer, then
continues by copying files to your hard drive. This process takes
about 30 minutes.
Recovering from a recovery backup
To recover from a recovery backup on a USB drive:
1. Find your recovery backup.
2. If your computer does not have a built-in keyboard, make sure a
keyboard is attached to your computer.
3. Plug in the USB drive and turn on your computer.
4. If it is not already enabled, you must enable the F12 Boot Menu:
a. Press <Fn> + <2> when starting your computer.
Recovery - 31
b. Use the left or right arrow keys to select the Main menu.
c. Press the down key until F12 Boot Menu is selected, press <Fn>
+<5> to change this setting to Enabled.
d. Use the left or right arrow keys to select the Exit menu.
e. Depending on the type of BIOS your computer uses, select Save
Changes and Exit or Exit Saving Changes and press Enter.
Select OK or Yes to confirm.
f. Your computer will restart.
5. During startup, press <Fn> + <=> to open the boot menu. The boot
menu allows you to select which device to start from, select the USB
drive.
a. Use your arrow keys to select USB Device, then press Enter.
b. Windows starts from the recovery backup instead of the normal
startup process.
6. Select your keyboard type.
7. Select Troubleshoot and then choose the type of recovery to use:
a. Click Advanced then System Restore to start Microsoft System
Restore:
Microsoft System Restore periodically takes a ’snapshot’ of your
system settings and saves them as restore points. In most cases
of hard-to-resolve software problems, you can return to one of
these restore points to get your system running again.
b. Click Reset your PC to start the reset process:
Reset your PC deletes everything on your hard drive, then
reinstalls Windows and all software and drivers that were pre-
installed on your system. If you can access important files on your
hard drive, back them up now. See Reset your PC from the
recovery backup on page 32.
c. Click Refresh your PC to start the refresh process:
Refresh your PC will attempt to retain your files (user data) but
will reinstall all software and drivers. Software installed since you
purchased your PC will be removed (except software installed
from the Windows Store). See Refresh your PC from the
recovery backup on page 33.
32 - Recovery
Reset your PC from the recovery backup
1. The Reset your PC window opens.
Images for reference only.
2. Click Next.
3. Select the operating system to recover (normally only one option is
available).
4. Choose to keep any changes to the hard drive:
a. If you have deleted the recovery partition or otherwise changed
the partitions on the hard drive and want to keep these changes,
select No.
b. To completely restore your computer to Factory Settings, select
Yes.
5. Choose how to erase your files:
a. Just remove my files quickly erases all files before restoring
your computer and takes about 30 minutes.
b. Fully clean the drive completely cleans the drive after each file is
erased, so no files can be viewed after the recovery. Cleaning the
drive takes much longer, up to 5 hours, but is much more secure
as old files are completely removed.
6. Click Reset.
7. After the recovery has finished, you can start using your computer
by repeating the first-start process.
Important
Reset your PC will erase all files on your hard drive.
Recovery - 33
Refresh your PC from the recovery backup
1. The Refresh your PC window opens.
2. Click Next.
3. Select the operating system to recover (normally only one option is
available).
4. Click Refresh.
5. The recovery process begins by restarting your computer, then
continues by copying files to your hard drive. This process takes
about 30 minutes.
34 - Connecting to the Internet
CONNECTING TO THE INTERNET
This chapter includes basic information on types of connections, and
getting connected to the Internet. For detailed information, please
refer to Network connections on page 68.
Connecting wirelessly
Connecting to a wireless LAN
A wireless LAN (or WLAN) is a wireless local area network, which can
link two or more computers without using wires. Once connected to
WLAN, you can access the Internet. You can also share files, other
devices, and even your Internet connection itself.
Your computer's wireless connection is turned on by default and
Windows will detect and display a list of available networks during
setup. Select your network and enter the password if required.
Acer notebook computers feature an Airplane mode hotkey that turns
the network connection on or off. You can use the network
management options to turn your wireless network on/off or control
what is shared over the network. From the Start screen, start typing
’wireless’ then select Connect to a network or Change Wi-Fi
settings. Otherwise, open Internet Explorer and follow the
instructions.
Warning
Using wireless devices while flying in aircraft may be prohibited. All
wireless devices must be switched off before boarding an aircraft and
during take-off, as they may be dangerous to the operation of the
aircraft, disrupt communications, and even be illegal. You may turn on
your computer’s wireless devices only when informed that it is safe to
do so by the cabin crew.
Note
Please refer to your Internet Service Provider (ISP) or router documentation
for details on connecting to the Internet.
Connecting to the Internet - 35
Connecting to a 3G network
If your computer has a SIM slot, you can connect to the Internet using
a 3G (cellular phone) network. To do this, you must have a compatible
SIM card and a data contract with your cellular provider.
Note
Please contact your cellular provider for details on connecting to the Internet
via 3G.
36 - Using a Bluetooth connection
USING A BLUETOOTH CONNECTION
Bluetooth is a technology enabling you to transfer data wirelessly over
short distances between many different types of devices. Bluetooth-
enabled devices include computers, cell phones, tablets, wireless
headsets, and keyboards.
To use Bluetooth, you must ensure the following:
1. Bluetooth is enabled on both devices.
2. Your devices are "paired" (or connected).
Enabling and disabling Bluetooth
The Bluetooth adapter must be enabled on both devices. For your
computer, this may be an external switch, a software setting, or a
separate Bluetooth dongle plugged into the computer’s USB port (if no
internal Bluetooth adapter is available).
Enabling Bluetooth from Windows 8
Bluetooth on your computer is disabled by default. To enable your
computer’s Bluetooth adapter, do the following:
1. Open the Charms and select Settings > Change PC Settings >
Wireless, or press the Windows key + <W> and then type
’Wireless’; in the results, click on Wireless.
2. Click the toggle next to Bluetooth to enable/disable it.
3. Then, from the desktop notification area, click the Bluetooth icon,
and select Open Settings.
Note
Please check your devices owner’s manual to determine how to turn on its
Bluetooth adapter.
Using a Bluetooth connection - 37
4. Select the Allow Bluetooth devices to find this computer check
box, click Apply, and then click OK.
Adding a Bluetooth device
Every new device must first be "paired" with your computer’s
Bluetooth adapter. This means it must first be authenticated for
security purposes. You only need to pair once. After that, simply
turning on the Bluetooth adapter of both devices will connect them.
From the notification area, click the Bluetooth icon, and select Add a
Bluetooth Device.
38 - Using a Bluetooth connection
Click on the device you want to add.
A code displays on your computer, which should match the code
displayed on your device. Select Yes. Then, accept the pairing from
your device.
Your device will show up in the list of devices if it was successfully
paired. Open the Control Panel and under Hardware and Sound
Note
Some devices using older versions of the Bluetooth technology require both
devices to enter a PIN. In the case of one of the devices not having any inputs
(as in a headset), the passcode is hardcoded into the device (usually "0000"
or "1234"). Consult your device’s user manual for more information.
Using a Bluetooth connection - 39
click on View devices and printers. Right click on your device and
select Advanced Operations > Connect to operation window.
The operation window enables you to play music and audio from your
device through your computer, send files to your device and change
Bluetooth settings.
40 -
Keeping your computer
and data safe...
In this section you will find:
• How to secure your computer
• Setting passwords
• What you need to prepare when you’re traveling
• How to get the most out of your battery
BIOS utility - 41
BIOS UTILITY
The BIOS utility is a hardware configuration program built into your
computer's BIOS.
Your computer is already properly configured and optimized, and you
do not normally need to run this utility. However, if you encounter
configuration problems, you may need to run it.
To activate the BIOS utility, press <Fn> + <2> during the POST while
the computer logo is being displayed.
Boot sequence
To set the boot sequence in the BIOS utility, activate the BIOS utility,
then select Boot from the categories listed at the top of the screen.
Setting passwords
To set a password on boot, activate the BIOS utility, then select
Security from the categories listed at the top of the screen. Find
Password on boot: and use the <Fn> + <5> and <Fn> + <6> keys to
enable this feature.
42 - Securing your computer
SECURING YOUR COMPUTER
Your computer is a valuable investment that you need to take care of.
Learn how to protect and take care of your computer.
Using passwords
Passwords protect your computer from unauthorized access. Setting
these passwords creates several different levels of protection for your
computer and data:
• Supervisor Password prevents unauthorized entry into the BIOS
utility. Once set, you must enter this password to gain access to the
BIOS utility. See Setting passwords on page 50.
• User Password secures your computer against unauthorized use.
Combine the use of this password with password checkpoints on
boot-up and resume from Hibernation (if available) for maximum
security.
• Password on Boot secures your computer against unauthorized
use. Combine the use of this password with password checkpoints
on boot-up and resume from Hibernation (if available) for maximum
security.
Entering passwords
When a password is set, a password prompt appears in the center of
the display screen.
• When the Supervisor Password is set, a prompt appears when you
enter the BIOS utility.
• Type the Supervisor Password and press <Enter> to access the
BIOS utility. If you enter the password incorrectly, a warning
message appears. Try again and press <Enter>.
• When the User Password is set and the password on boot
parameter is enabled, a prompt appears at boot-up.
Important
Do not forget your Supervisor Password! If you forget your password,
please get in touch with your dealer or an authorized service center.
Securing your computer - 43
• Type the User Password and press <Enter> to use the computer. If
you enter the password incorrectly, a warning message appears. Try
again and press <Enter>.
Important
You have three chances to enter a password. If you fail to enter the
password correctly after three tries, the system halts. Press and hold
the power button for four seconds to shut down the computer. Then
turn on the computer again, and try again.
44 - Power management
POWER MANAGEMENT
This computer has a built-in power management unit that monitors
system activity. System activity refers to any activity involving one or
more of the following devices: keyboard, mouse, hard disk,
peripherals connected to the computer, and video memory. If no
activity is detected for a period of time, the computer stops some or all
of these devices in order to conserve energy.
Saving power
Disable Fast startup
Your computer uses Fast startup to start quickly, but also uses a small
amount of power to check for signals to start. These checks will slowly
drain your computer’s battery.
If you prefer to reduce your computer’s power requirements and
environmental impact, turn off Fast startup:
1. Open the desktop.
2. Click Power Options in the Notification area.
3. Select More Power Options.
4. Select Choose what the power buttons do.
Note
If Fast startup is off, your computer will take longer to start from Sleep.
Your computer will also not start if it receives an instruction to start over a
network (Wake on LAN).
Power management - 45
5. To access Shutdown Settings, select Change settings that are
currently unavailable.
6. Scroll down and disable Turn on fast startup.
7. Select Save changes.
46 - Battery pack
BATTERY PACK
The computer uses an embedded Lithium battery that gives you long
use between charges.
Battery characteristics
The battery is recharged whenever you connect the computer to the
AC adapter. Your computer supports charge-in-use, enabling you to
recharge the battery while you continue to operate the computer.
However, recharging with the computer turned off significantly
reduces charge time.
The battery will come in handy when you travel or during a power
failure.
Charging the battery
Plug the AC adapter into the computer, and connect to a mains power
outlet. You can continue to operate your computer on AC power while
your battery is charging. However, charging the battery with the
computer turned off significantly reduces charge time.
Conditioning a new battery pack
Before you use a battery pack for the first time, there is a conditioning
process that you should follow:
1. Connect the AC adapter and fully charge the battery.
2. Turn on the computer and complete setting up the operating system.
3. Disconnect the AC adapter.
4. Operate the computer using battery power.
5. Reconnect the AC adapter and fully charge the battery again.
Follow these steps again until the battery has been charged and
discharged three times.
Note
You are advised to charge the battery before retiring for the day. Charging
the battery overnight before traveling enables you to start the next day with a
fully charged battery.
Battery pack - 47
Use this conditioning process for all new batteries, or if a battery
hasn't been used for a long time.
The battery conditioning process ensures your battery accepts the
maximum possible charge. Failure to follow this procedure will prevent
you from obtaining the maximum battery charge, and will also shorten
the effective lifespan of the battery.
In addition, the useful lifespan of the battery is adversely affected by
the following usage patterns:
• Using the computer on constant AC power.
• Not discharging and recharging the battery to its extremes, as
described above.
• Frequent use; the more you use the battery, the faster it will reach
the end of its effective life. An embedded battery has a life span of
more than 1,000 charge/discharge cycles.
Optimizing battery life
Optimizing battery life helps you get the most out of battery operation,
prolonging the charge/recharge cycle and improving recharging
efficiency. You are advised to follow the suggestions set out below:
• Use AC power whenever possible, reserving battery for mobile use.
• Remove accessories that are not being used (e.g. a USB disk
drive), as they can continue to draw power.
• Store your PC in a cool, dry place. The recommended temperature
is 10° C (50° F) to 30° C (86° F). Higher temperatures cause the
battery to self-discharge faster.
• Excessive recharging decreases the battery life.
• Look after your AC adapter and battery.
Warning
Do not expose battery packs to temperatures below 0° C (32° F) or
above 45° C (113° F). Extreme temperatures may adversely affect the
battery pack.
48 - Battery pack
Checking the battery level
The power meter indicates the current battery level. Rest the cursor
over the battery/power icon on the taskbar to see the battery's present
charge level.
Battery-low warning
When using battery power pay attention to the power meter.
When the battery-low warning appears, the recommended course of
action depends on your situation:
Important
Connect the AC adapter as soon as possible after the battery-low
warning appears. Data may be lost if the battery is allowed to become
fully depleted and the computer shuts down.
Situation Recommended Action
The AC adapter
and a power
outlet are
available.
1. Plug the AC adapter into the computer, and
then connect to the main power supply.
2. Save all necessary files.
3. Resume work.
Turn off the computer if you want to recharge
the battery rapidly.
The AC adapter
or a power outlet
is unavailable.
1. Save all necessary files.
2. Close all applications.
3. Turn off the computer.
- 49
Ports and connectors...
In this section you will find:
• Information on the ports and connectors fitted to your computer
50 - Micro USB
MICRO USB
The USB (Universal Serial Bus) port is a high-speed serial bus which
allows you to connect USB peripherals without taking up system
resources.
The Micro USB port provides a compact port that is compatible with
USB 2.0 devices.
Note
A Micro USB-to-USB adapter is needed to connect to USB devices that use
a full-sized connector. The adapter is only included with some models. If your
computer is not supplied with one, you will need to purchase one separately.
HDMI Micro - 51
HDMI MICRO
HDMI (High-Definition Multimedia Interface) is a high-quality, digital
audio/video interface. HDMI allows you to connect any compatible
digital audio/video source, such as your computer, a set-top box, DVD
player, and audio/video receiver to any compatible digital audio and/or
video monitor, such as a digital television (DTV) with a single cable.
The single cable keeps everything neat and tidy while ensuring easy
connection and the best audio and visual quality.
HDMI Micro delivers the same high-quality playback as standard
HDMI, with a slimmer connector, ideal for use in slim-and-light
notebooks and tablet computers.
Note
An HDMI Micro-to-HDMI adapter is included with certain models.
52 -
Got a question?
In this section you will find:
• Frequently asked questions
• Tips for using Windows 8.1
• Troubleshooting information
• How to protect yourself while online
• Where to find Acer service center contact information
Frequently asked questions - 53
FREQUENTLY ASKED QUESTIONS
The following is a list of possible situations that may arise during the
use of your computer. Easy solutions are provided for each one.
I turned on the power, but the computer does not start or boot up.
Look at the power indicator:
• If it is not lit, no power is being supplied to the computer. Check the
following:
• If you are using on the battery, it may be low and unable to power
the computer. Connect the AC adapter to recharge the battery
pack.
• Make sure that the AC adapter is properly plugged into the
computer and to the power outlet.
• If it is lit, check the following:
• Is a disc in the optical drive? Remove it and press <Ctrl> + <Alt>
+ <Del> to restart the system.
• Do you have a USB storage device (USB disk or smartphone)
plugged into your computer? Unplug it and press <Ctrl> + <Alt> +
<Del> to restart the system.
Nothing appears on the screen.
The computer’s power management system automatically blanks the
screen to save power. Press any key to turn the display back on.
If pressing a key does not turn the display back on, three things might
be the cause:
• The brightness level might be too low. Press <Fn> + < > (increase)
to adjust the brightness level.
• The display device might be set to an external monitor. Press the
display toggle hotkey <Fn> + <E> to toggle the display back to the
computer.
• If the power LED is flashing, the computer may be in Sleep or
Hibernate mode. Press and release the power button to resume.
No audio is heard from the computer.
Check the following:
54 - Frequently asked questions
• The volume may be muted. Look at the volume control (speaker)
icon in the taskbar. If it is crossed-out, click the icon and deselect the
Mute all option.
• The volume level may be too low. Check the volume from the
volume control (speaker) icon in the taskbar. You can also use the
volume control buttons to adjust the volume.
• If headphones, earphones or external speakers are connected to
the headphone jack on the computer, the internal speakers
automatically turn off.
I want to eject the optical drive tray without turning on the power.
There is a mechanical eject hole on the optical drive. Simply insert the
tip of a pen or straightened-out paperclip into the hole and push to
eject the tray.
The keyboard does not respond.
Try attaching an external keyboard to a USB port on the computer. If it
works, contact your dealer or an authorized service center as the
internal keyboard cable may be loose.
The printer does not work.
Check the following:
• Make sure that the printer is connected to a power outlet and that it
is turned on.
• Make sure that the printer cable is connected securely to a USB port
and the corresponding port on the printer.
Frequently asked questions - 55
I want to restore my computer to its original settings.
This recovery process helps you restore the C: drive with the original
software content that is installed when you purchased your computer.
Before performing a restore operation, please check the BIOS
settings.
1. Check to see if Acer disk-to-disk recovery is enabled or not.
2. Make sure the D2D Recovery setting in Main is Enabled.
3. Exit the BIOS utility and save changes. The system will reboot.
For detailed information on the recovery process, <cross-reference to
Recovery chapter>.
Requesting service
International Travelers Warranty (ITW)
Your computer is backed by an International Travelers Warranty
(ITW) that gives you security and peace of mind when traveling. An
ITW passport came with your computer. This passport contains all
you need to know about the ITW program. A list of available,
authorized service centers is in this handy booklet. Read this passport
thoroughly.
Always have your ITW passport on hand, especially when you travel,
to receive the benefits from our support centers. Attach your proof-of-
purchase to the ITW passport.
Note
If your system is the multilingual version, the operating system and language
you choose when you first turn on the system will be the only option for future
recovery operations.
Warning
Your C: drive will be reformatted and all data will be erased. It is
important to back up all data files before using this option.
Note
To activate the BIOS utility, press <Fn> + <2> when you see the Acer logo
during boot up.
56 - Frequently asked questions
If the country you are traveling in does not have an Acer-authorized
ITW service site, you can still get in contact with our offices worldwide.
Please visit www.acer.com.
Before you call
Please have the following information available when you call Acer for
online service, and please be at your computer when you call. With
your support, we can reduce the amount of time a call takes and help
solve your problems efficiently. If there are error messages or beeps
reported by your computer, write them down as they appear on the
screen (or the number and sequence in the case of beeps).
You are required to provide the following information:
Name: _______________________________________
Address: ______________________________________
Telephone number: _____________________________
Machine and model type: _________________________
Serial number: _________________________________
Date of purchase: ______________________________
Frequently asked questions - 57
Tips and hints for using Windows 8
We know this is a new operating system that will take some getting
used to, so we've created a few pointers to help you get started.
How do I get to Start?
Press the Windows key; tap the Start button on the desktop taskbar;
or swipe the right-hand edge of the screen inwards and tap the Start
charm.
Where’s the Start button?
The Start button will appear in the desktop taskbar. Tapping it will
open Start where you can launch apps.
How do I see all of my apps?
Swipe upwards from the bottom of Start.
Can I make the "All apps" view the default for Start?
Yes, you can, just follow these steps:
1. Go to the desktop.
2. Tap and hold the taskbar until you see the square outline. Select
Properties from the menu that opens when you remove your finger.
3. From the Navigation tab, check Show the Apps view automatically
when I go to Start.
What are "Charms?"
Charms allow you to perform useful functions, such as sharing
content, turning off your PC or changing settings.
How do I access the charms?
Swipe the right-hand edge of the screen inwards.
Frequently as
k
58 - Frequently asked questions
Can I boot directly to the desktop?
Yes, you can, just follow these steps:
1. Go to the desktop.
2. Tap and hold the taskbar until you see the square outline. Select
Properties from the menu that opens when you remove your finger.
3. From the Navigation tab, check Go to the desktop instead of Start
when I sign in.
How do I jump between apps?
Swipe the left-hand edge of the screen inwards to cycle through apps
that are currently running.
How do I turn off my computer?
Swipe the right-hand edge of the screen inwards, tap Settings >
Power and select the action you'd like to take.
Can I just turn off notifications?
You can turn off notifications during certain hours so that you can
leave your computer running, but not be disturbed by notifications.
1. Swipe the right-hand edge of the screen inwards and tap Settings >
Change PC settings > Search & apps > Notifications.
2. Move the Quiet hours slider to On and select times to start and stop
disabling notifications.
How do I unlock my computer?
Swipe the lock screen upwards and tap a user account icon to unlock
the computer. If your account has a password set, you will need to
enter the password to continue.
Tap and hold the preview icon to see the characters you've entered to
ensure the password is correct.
Frequently asked questions - 59
Can I personalize the Lock screen?
You can personalize the lock screen with a different image, to run a
slideshow of images, or to show you quick status and notifications to
suit your personal needs.
To change the background, swipe the right-hand edge of the screen
inwards and tap Settings > Change PC settings > PC & devices >
Lock screen. From here you can:
• Select a background image for the lock screen
• Turn the Slide show on or off
• Select lock screen apps.
How do I set up the lock screen slideshow?
1. Swipe the right-hand edge of the screen inwards and tap Settings >
Change PC settings > PC & devices > Lock screen.
2. Move the slider to On and select if the slideshow should be played
while the computer is running on battery power.
3. Tap Add a folder and open the folder you wish to use (your Pictures
folder will open by default). Tap Use this folder > OK.
4. You can see the list of folders under Add a folder. Select a folder
name and tap Remove to remove the folder from the lock screen
slideshow.
5. Change the other settings to suit your needs.
How do I personalize my computer?
You can personalize Start with a different background image or by
arranging the tiles to suit your personal needs.
To change the background, swipe the right-hand edge of the screen
inwards and tap Settings > Change PC settings > Personalize. Tap
Start screen at the top of the page and select a color and image.
How do I set the alarm?
Your computer can act as an alarm clock. Start typing ’Alarms’ to
search for the Alarms app.
1. Set the time using the sliders on the left-hand side of the screen.
2. Select AM or PM.
60 - Frequently asked questions
3. Choose which days the alarm should go off.
4. Select the notification.
5. Save the alarm by tapping the Save icon in the upper right-hand
corner.
How do I move tiles?
Tap and hold a tile to select it, then drag it to the place on Start that
you want it to appear. Other tiles will be moved to accommodate the
tile in its new location.
Can I arrange tiles in groups?
Yes, you can. Tap and hold a tile until you see the screen dim. When
you release the tile, the Customize menu appear at the bottom of the
screen. You will see Name group appear above unnamed groups.
You can give the group(s) a name and arrange the tiles within the
groups to suit your needs.
Can I make tiles bigger or smaller?
Swipe upwards from bottom of the screen and tap Customize, tap the
tile(s) you wish to resize and tap Resize. Select a size from the menu
that appears.
Hour
Minutes
SaveDelete
Note
The alarm will only sound if your computer is awake at the set time.
Frequently asked questions - 61
How do I close an app?
Swipe the window downwards from the top to the bottom of the
screen. You need to swipe the window past the half-way point of the
screen.
Can I change the screen resolution?
Swipe the right-hand edge of the screen inwards and tap Search, tap
the text box to open the onscreen keyboard and start typing 'Control
Panel' to display the results; tap Control Panel > Adjust screen
resolution.
Where are my apps?
Swipe the right-hand edge of the screen inwards and tap Search,
type the name of the app you would like to open using the pop-up
keyboard. Results will be displayed on the left-hand side of the
screen.
To view the complete list of apps, swipe upwards from the bottom of
the screen and tap All apps.
How do I make an app appear on Start?
If you're in All apps and you want to make an app appear on Start,
Tap and hold a tile until you see the screen dim. When you release
the tile, the Customize menu appear at the bottom of the screen. Tap
Pin to Start from the menu that appears at the bottom of the screen.
How do I remove a tile from Start?
Tap and hold a tile until you see the screen dim. When you release
the tile, the Customize menu appear at the bottom of the screen. Tap
the tile(s) you wish to remove and tap Unpin from Start from the
menu that appears at the bottom of the screen.
How do I make an app appear on my taskbar?
If you're in All apps and you want to make an app appear on the
taskbar, tap and hold a tile until you see the screen dim. When you
release the tile, the Customize menu appear at the bottom of the
screen. Select Pin to taskbar from the menu that appears at the
bottom of the screen.
62 - Frequently asked questions
How do I install apps?
You can download Windows Store apps from Store. You will need to
have a Microsoft ID to purchase and download apps from Store.
I can't find apps like Notepad and Paint! Where are they?
Swipe the right-hand edge of the screen inwards and tap Search,
type the name of the app you would like to open using the pop-up
keyboard. Alternatively, open All apps and scroll to ’Windows
Accessories’ to see the list of legacy programs.
Can I use more than one app at a time?
1. Tap on a tile to open an app from the Start screen.
2. Return to the Start screen and repeat the process.
3. Swipe right from the left edge of the screen to display the last app
that was opened.
4. Swipe right from the left edge of the screen until you see a column
divider to display both apps simultaneously. Up to three apps may
be displayed via three columns at the same time.
Can I show my desktop apps first?
Yes, you can, just follow these steps:
1. Go to the desktop.
2. Tap and hold the taskbar until you see the square outline. Select
Properties from the menu that opens when you remove your finger.
3. From the Navigation tab, check List desktop apps first in the Apps
view when it's sorted by category.
What is a Microsoft ID (account)?
A Microsoft account is an email address and password that you use to
sign in to Windows. You can use any email address, but it is best if
you choose the one you already use to communicate with friends and
sign in to your favorite websites. When you sign in to your PC with a
Note
This function is limited to devices with a screen resolution higher than 1366
x 768 pixels.
Frequently asked questions - 63
Microsoft account, you'll connect your PC to the people, files, and
devices you care about.
Do I need one?
You do not need a Microsoft ID to use Windows 8, but it makes life
easier because you can sync data across different machines you sign
in to using a Microsoft ID.
How do I get one?
If you've already installed Windows 8 and didn't sign in with a
Microsoft account or you don't have a Microsoft account and want to
get one, swipe the right-hand edge of the screen inwards and tap
Settings > Change PC settings > Accounts > Connect to a
Microsoft account, and follow the onscreen instructions.
How do I add a favorite to Internet Explorer?
Internet Explorer 10 doesn't have traditional favorites, instead you can
pin shortcuts to Start. Once you have the page open, swipe upwards
from the bottom edge of the screen to open the menu at the bottom of
the screen. Tap Pin to Start.
How do I check for Windows updates?
Swipe the right-hand edge of the screen inwards and tap Settings >
Change PC settings > Update & recovery > Windows Update. Tap
Check now.
Where can I get more information?
For more information please visit the following pages:
• Windows 8 tutorials: www.acer.com/windows8-tutorial
• Support FAQs: www.acer.com/support
64 - Frequently asked questions
Troubleshooting
This chapter shows you how to deal with common system problems.
Read it before calling a technician if a problem occurs. Solutions to
more serious problems require opening up the computer. Do not
attempt to open the computer yourself; contact your dealer or
authorized service center for assistance.
Troubleshooting tips
This computer incorporates an advanced design that delivers
onscreen error message reports to help you solve problems.
If the system reports an error message or an error symptom occurs,
see "Error messages" below. If the problem cannot be resolved,
contact your dealer. See Error messages on page 64.
Error messages
If you receive an error message, note the message and take the
corrective action. The following table lists the error messages in
alphabetical order together with the recommended course of action.
Error messages Corrective action
CMOS battery bad Contact your dealer or an authorized service
center.
CMOS checksum
error
Contact your dealer or an authorized service
center.
Disk boot failure Insert a system (bootable) disk, then press
<Enter> to reboot.
Equipment
configuration error
Press <Fn> + <2> (during POST) to enter the
BIOS utility, then press Exit in the BIOS utility
to reboot.
Hard disk 0 error Contact your dealer or an authorized service
center.
Hard disk 0
extended type error
Contact your dealer or an authorized service
center.
I/O parity error Contact your dealer or an authorized service
center.
F
REQUENTL
Y
Frequently asked questions - 65
If you still encounter problems after going through the corrective
measures, please contact your dealer or an authorized service center
for assistance.
Keyboard error or no
keyboard connected
Contact your dealer or an authorized service
center.
Keyboard interface
error
Contact your dealer or an authorized service
center.
Memory size
mismatch
Press <Fn> + <2> (during POST) to enter the
BIOS utility, then press Exit in the BIOS utility
to reboot.
Error messages Corrective action
66 - Internet and online security
INTERNET AND ONLINE SECURITY
First steps on the net
Protecting your computer
It is vital to protect your computer from viruses and attacks over the
Internet (see Security on page 70). A comprehensive Internet
security program is offered when you first start your computer. You
should activate this protection as soon as possible, certainly before
you connect to the Internet.
Choose an Internet Service Provider
Using the Internet has become a natural part of daily
computing. Just a few simple steps can connect you to
a vast collection of knowledge and communication
tools. To accomplish these steps you should first
select an Internet Service Provider (ISP), which
supplies the connection between your computer and
the Internet. You should research the ISPs available in
your region, not forgetting to talk to friends and family about their
experiences or to check reviews and consumer reports. The ISP you
select will provide instructions on how to connect to the Internet (you
may need additional software or a special ‘box’ that connects to your
phone line).
Connection types
Depending on your computer model, your location and your
communication needs, you have several ways to connect to the
Internet.
Dial-up
Some computers include a telephone dial-up (‘modem’) connector.
This allows you to connect to the Internet using your telephone line.
With a dial-up connection, you cannot use the modem and the
telephone simultaneously on a single phone line. This type of
connection is recommended only if you have limited use of the
Internet and online security - 67
Internet as the connection speed is low and connection time is
typically charged per hour.
DSL (e.g. ADSL)
DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs
over the phone line. As DSL and phone do not use the same
frequencies, you can use your telephone at the same time you are
connected to the Internet (this requires a ‘micro-filter’ on each
telephone socket to avoid interference). To be eligible for DSL, you
must be located near an DSL-equipped phone exchange (service is
sometimes unavailable in rural areas). Connection speeds vary
depending on your location, but DSL generally provides very fast and
reliable Internet connection. As the connection is always-on, it is
generally charged at fixed monthly rates.
Cable
A cable connection provides fast and always-on Internet service via a
cable television line. This service is generally available in large cities.
You can use your telephone and watch cable TV at the same time you
are connected to the Internet.
3G (WWAN or 'Wireless Wide-Area Network')
A 3G connection allows you to use cellular networks (such as those
used by a mobile phone) to connect to the Internet while away from
home. The socket for a SIM card may be built in to your computer, or
may require an external device, such as a USB modem or even an
appropriately equipped mobile phone.
Note
A DSL connection requires an appropriate modem. A modem is usually
provided by the ISP when you register. Many of these modems include an
‘router’ that provides network and Wi-Fi access.
Note
If your computer includes a SIM card slot, you require a compatible SIM card
and a contract with a cellular provider.
Before using the 3G features, check with your service provider to see if any
additional charges will be incurred, especially roaming charges.
68 - Internet and online security
Network connections
A LAN (Local Area Network) is a group of computers (for example,
within an office building or home) that share a common
communications line and resources. When you set up a network, you
can share files, peripheral devices (such as a printer) and an Internet
connection. You can set up a LAN using wired technologies (such as
Ethernet) or wireless technologies (such as Wi-Fi or Bluetooth).
Wireless networks
A wireless LAN or WLAN is a wireless local area network, which may
link two or more computers without using wires. Setting up a wireless
network is easy and allows you to share files, peripheral devices and
an Internet connection.
What are benefits of a wireless network?
Mobility
Wireless LAN systems allow you and other users of your home
network to share access to files and devices connected to the
network, for example a printer or scanner.
Also you can share an internet connection with other computers in
your home.
Installation speed and simplicity
Installing a wireless LAN system can be fast and easy and eliminates
the need to pull cables through walls and ceilings.
Components of a wireless LAN
To set up your Wireless network at home you need to have the
following:
Access point (router)
Access points (routers) are two-way transceivers that broadcast data
into the surrounding environment. Access points act as a mediator
between wired and wireless network. Most routers have a built-in DSL
modem that will allow you access to a high speed DSL internet
connection. The ISP (Internet Service Provider) you have chosen
normally supplies a modem/router with the subscription to their
Internet and online security - 69
services. Read carefully the documentation supplied with your Access
point/router for detailed setup instructions.
Network cable (RJ45)
A network cable (also called RJ45 cable) is used to connect the host
computer to the access point (see illustration below); this type of cable
may also be used to connect peripheral devices to the access point.
Wireless adapter
An internal wireless adapter is normally already installed in your
computer. A button or controls in Windows allow you to activate
or deactivate the adapter.
Diagram of a working network
1. Access point/router
2. Desktop computer
3. Modem
4. Printer
5. Portable computer
6. PDA/Smartphone
7. Network cables (RJ45)
Turning on/off a wireless network connection
Most computers feature a ‘Wi-Fi’ button that turns the network
connection on or off. If your computer has wireless access, but does
not feature a Communication button, you may turn your wireless
network on or off, or control what is shared over the network with the
network management options. Press the Windows key ( ) + W, type
"HomeGroup" and then click on HomeGroup.
Warning
Using wireless devices while flying in aircraft is prohibited. Switch off
all devices before boarding an aircraft; they may be dangerous to the
operation of the aircraft, disrupt communications, and even be illegal.
70 - Internet and online security
Surf the Net!
To surf the Internet, you need a program called an
Internet browser. Internet Explorer provides an easy
and secure web browsing experience. As soon as you
have your Internet access installed and you are
connected, from Start, click the Internet Explorer tile or
the icon located on the desktop and take your Internet
experience to a new level!
Acer website
To get you started why not visit our website, www.acer.com.
Acer is dedicated to provide you with on-going personalied support.
Check out our Support section to get help tailored to your needs.
www.acer.com is your portal to a world of online activities and
services: visit us regularly for the latest information and downloads!
Security
You are probably eager to explore everything the Internet has to offer.
In order for you to be safe online, Acer has pre-installed McAfee
Internet Security Suiteon your computer.
Norton Internet Security runs quietly in the background to block
today’s complex threats and protect your identity when you shop,
bank, or browse online.
McAfee Internet Security Suite blocks online identity theft, detects and
eliminates spyware, removes viruses and Internet worms, protects
against hackers.
Definitions
What is a virus?
Malicious software, typically called ‘viruses’, are programs designed to
infect and damage computers. Most viruses are transmitted over the
Internet, emails or malicious Web sites. A typical virus will replicate
and pass itself undetected to multiple computers. Other forms of
nuisance, such as Trojan horses, worms or spam can infect your
Internet and online security - 71
computer in various ways, using up resources or clogging up a
network.
What is spyware?
Spyware refers to generally unwanted programs that are downloaded
onto your computer while connected to the Internet, often without you
knowing it. Once it has infected your computer, it can snoop on your
browsing activity, collect personal information, cause pop-up ads to
appear, or even change the configuration of your computer. Spyware
consumes resources on your computer; it can slow down your Internet
connection or entire computer system, and even cause crashes.
Spyware is sometimes used by unscrupulous companies to monitor
and track the sites you visit on the Internet so as to determine your
web-surfing habits and display targeted pop-up ads on your screen.
However, some kinds of spyware go beyond simple tracking and
actually monitor keystrokes and capture passwords, posing a serious
security risk.
What is malware?
Malicious software, also known as malware, is software designed to
deliberately harm your computer. For example, viruses, worms, and
Trojan horses are malicious software. To help protect your computer
against malware, make sure it is using up-to-date antivirus and anti-
malware software.
What is a personal firewall?
A personal firewall is a software program designed to prevent
unauthorized access to or from a private network. It acts as a shield to
protect your Internet connection from unwanted connections, some of
which may attempt to take control of your computer to install or re-
distribute viruses or malicious programs. Each connection to your
computer is monitored - programs that attempt to receive information
without your permission are detected and the firewall will display an
alert. You can then decide if you will allow the connection, if the
connection is to a program you are currently using then normally you
Note
Acer guarantees that your computer was 100% virus free at the time of
purchase and does not cover damages due to viruses.
72 - Internet and online security
would allow it (i.e. a game connecting to a multi-player server or an
encyclopaedia making a content update).
How to protect your computer
Cybercrime prevention can be straight-forward - when armed with a
little technical advice and common sense, many attacks can be
avoided. In general, online criminals are trying to make their money as
quickly and easily as possible. The more difficult you make their job,
the more likely they are to leave you alone and move on to an easier
target. The tips below provide basic information on how you can
prevent online fraud.
Keep your computer current with the latest patches and updates
One of the best ways to keep attackers away from your computer is to
apply patches and other software fixes when they become available.
By regularly updating your computer, you block attackers from being
able to take advantage of software flaws (vulnerabilities) that they
could otherwise use to break into your system.
While keeping your computer up-to-date will not protect you from all
attacks, it makes it much more difficult for hackers to gain access to
your system, blocks many basic and automated attacks completely,
and might be enough to discourage less-determined attackers, so
they will give up and look for a more vulnerable computer elsewhere.
More recent versions of Microsoft Windows and other popular
software can be configured to download and apply updates
automatically so that you do not have to remember to check for the
latest software. Taking advantage of auto-update features in your
software is a great start toward keeping yourself safe online.
Protect your computer with security software
Several types of security software are necessary for basic online
security. Security software essentials include firewall and antivirus
programs. A firewall is usually your computer's first line of defense-it
controls who and what can communicate with your computer online.
You could think of a firewall as a sort of "policeman" that watches all
the data attempting to flow in and out of your computer on the
Internet, allowing communications that it knows are safe and blocking
"bad" traffic such as attacks from ever reaching your computer.
Internet and online security - 73
The next line of defense many times is your antivirus software, which
monitors all online activities such as email messages and Web
browsing and protects an individual from viruses, worms, Trojan horse
and other types of malicious programs. Your antivirus and
antispyware software should be configured to update itself, and it
should do so every time you connect to the Internet.
Integrated security suites such as McAfee Internet Security Suite,
which combine firewall, antivirus, antispyware with other features such
as antispam and parental controls, have become popular as they offer
all the security software needed for online protection in a single
package. Many people find using a comprehensive security suite an
attractive alternative to installing, configuring and updating several
different types of security software.
A complete version of McAfee Internet Security Suite is pre-installed
on your Acer system. It includes a free trial subscription to protection
updates. Make sure you Activate it!
Choose strong passwords and keep them safe
Passwords are a fact of life on the Internet today; we use them for
everything from ordering flowers and online banking to logging into
our favorite airline Web site to see how many miles we have
accumulated. The following tips can help make your online
experiences secure:
• Selecting a password that cannot be easily guessed is the first step
toward keeping passwords secure and out of the wrong hands.
Strong passwords have eight characters or more and use a
combination of letters, numbers and symbols (e.g., # $ % ! ?). Avoid
using any of the following as your password: your login name,
anything based on your personal information such as your last
name, and words that can be found in the dictionary, especially
"password." Try to select especially strong, unique passwords for
protecting activities like online banking.
• Keep your passwords in a safe place and try not to use the same
password for every service you use online.
• Change passwords on a regular basis, at least every 90 days. This
can limit the damage caused by someone who has already gained
access to your account. If you notice something suspicious with one
74 - Internet and online security
of your online accounts, one of the first steps you can take is to
change your password.
Protect your personal information
Exercise caution when sharing personal information such as your
name, home address, phone number, and email address online. To
take advantage of many online services, you will inevitably have to
provide personal information in order to handle billing and shipping of
purchased goods. Since not divulging any personal information is
rarely possible, the following list contains some advice for how to
share personal information safely online:
•Keep an eye out for phony email messages. Things that indicate
a message may be fraudulent are misspellings, poor grammar, odd
phrasing, Web site addresses with strange extensions, Web site
addresses that are entirely numbers where there are normally
words, and anything else out of the ordinary. Additionally, phishing
messages will often tell you that you have to act quickly to keep your
account open, update your security, or urge you to provide
information immediately or else something bad will happen. Don't
take the bait.
•Don't respond to email messages that ask for personal
information. Legitimate companies will not use email messages to
ask for your personal information. When in doubt, contact the
company by phone or by typing in the company Web address into
your Web browser. Don't click on the links in these messages as
they make take you to fraudulent, malicious Web sites.
•Steer clear of fraudulent Web sites used to steal personal
information. When visiting a Web site, type the address (URL)
directly into the Web browser rather than following a link within an
email or instant message. Fraudsters often forge these links to
make them look convincing.
A shopping, banking or any other Web site where sensitive
information should have an "S" after the letters "http" (i.e. https://
www.yourbank.com not http://www.yourbank.com). The "s" stands
for secure and should appear when you are in an area requesting
you to login or provide other sensitive data. Another sign that you
have a secure connection is the small lock icon in the bottom of your
web browser (usually the right-hand corner).
Internet and online security - 75
•Pay attention to privacy policies on Web sites and in software.
It is important to understand how an organization might collect and
use your personal information before you share it with them.
•Guard your email address. Spammers and "phishers" sometimes
send millions of messages to email addresses that may or may not
exist in hopes of finding a potential victim. Responding to these
messages or even downloading images ensures you will be added
to their lists for more of the same messages in the future. Also be
careful when posting your email address online in newsgroups,
blogs or online communities.
Online offers that look too good to be true usually are
The old saying "there's no such thing as a free lunch" still rings true
today. Supposedly "free" software such as screen savers or smileys,
secret investment tricks sure to make you untold fortunes, and
contests that you've surprisingly won without entering are the enticing
hooks used by companies to grab your attention.
While you may not directly pay for the software or service with money,
the free software or service you asked for may have been bundled
with advertising software ("adware") that tracks your behavior and
displays unwanted advertisements. You may have to divulge personal
information or purchase something else in order to claim your
supposed content winnings. If an offer looks so good it's hard to
believe, ask for someone else's opinion, read the fine print, or even
better, simply ignore it.
Review bank and credit card statements regularly
The impact of identity theft and online crimes can be greatly reduced if
you can catch it shortly after your data is stolen or when the first use
of your information is attempted. One of the easiest ways to get the
tip-off that something has gone wrong is by reviewing the monthly
statements provided by your bank and credit card companies for
anything out of the ordinary.
Additionally, many banks and services use fraud prevention systems
that call out unusual purchasing behavior (i.e. if you live in Texas and
all of the sudden start buying refrigerators in Budapest). In order to
confirm these out of the ordinary purchases, they might call you and
ask you to confirm them. Don't take these calls lightly; this is your hint
76 - Internet and online security
that something bad may have happened and you should take
necessary action.
Protect your computer with Windows security tools
Windows provides a variety of protection applications.
Windows Updates
If you have an active Internet connection, Windows can check for
important updates for your computer and install them automatically.
These updates include security patches and program updates that
can improve your computing experience and help protect your
computer against new viruses and attacks.
How do I know when my computer is at risk?
If the Action Center reports an alert, or if your computer behaves
erratically, crashes unexpectedly or if some of your programs do not
work correctly, your computer may be infected by malicious software.
However, do not blame every computer problem on a virus! If you
suspect your computer is infected, the first thing to do is update, if you
have not already done so, and run your antivirus and anti-spyware
software.
Regulations and safety notices - 77
REGULATIONS AND SAFETY NOTICES
FCC STATEMENT
This device has been tested and found to comply with the limits for a Class B digital device
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This device generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
device does cause harmful interference to radio or television reception, which can be determined
by turning the device off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the device and receiver.
- Connect the device into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/television technician for help.
Notice: Shielded cables
All connections to other computing devices must be made using shielded cables to maintain
compliance with FCC regulations.
NOTICE: PERIPHERAL DEVICES
Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class
B limits may be attached to this equipment. Operation with non-certified peripherals is likely to
result in interference to radio and TV reception.
Caution: Changes or modifications not expressly approved by the manufacturer could void the
user's authority, which is granted by the Federal Communications Commission, to operate this
computer.
NOTICE FOR CANADA
This Class B digital apparatus complies with Canadian ICES-003.
Remarque à l'intention des utilisateurs canadiens
Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada.
COMPLIANT WITH RUSSIAN REGULATORY CERTIFICATION
LCD PIXEL STATEMENT
The LCD unit is produced with high-precision manufacturing techniques. Nevertheless, some
pixels may occasionally misfire or appear as black or red dots. This has no effect on the recorded
image and does not constitute a malfunction.
RADIO DEVICE REGULATORY NOTICES
Note: Below regulatory information is for models with wireless LAN and / or Bluetooth only.
78 - Regulations and safety notices
To prevent radio interference to the licensed service, this device is intended to be operated
indoors.
This product complies with the radio frequency and safety standards of any country or region in
which it has been approved for wireless use. Depending on configurations, this product may or
may not contain wireless radio devices (such as wireless LAN and/or Bluetooth modules). Below
information is for products with such devices.
Declaration of Conformity for EU countries
Hereby, Acer, declares that this computer is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC.
Wireless operation channels for different domains
France: Restricted wireless frequency bands
Some areas of France have a restricted frequency band. The worst case maximum authorized
power indoors is:
- 10 mW for the entire 2.4 GHz band (2400 MHz - 2483.5 MHz)
- 100 mW for frequencies between 2446.5 MHz and 2483.5 MHz
Note: Channels 10 through 13 inclusive operate in the band 2446.6 MHz to 2483.5 MHz.
There are few possibilities for outdoor use: On private property or on the private property of public
persons, use is subject to a preliminary authorization procedure by the Ministry of Defense, with
maximum authorized power of 100 mW in the 2446.5 - 2483.5 MHz band. Use outdoors on public
property is not permitted.
In the departments listed below, for the entire 2.4 GHz band:
- Maximum authorized power indoors is 100 mW
- Maximum authorized power outdoors is 10 mW
Departments in which the use of the 2400 - 2483.5 MHz band is permitted with an EIRP of less
than 100 mW indoors and less than 10 mW outdoors:
This requirement is likely to change over time, allowing you to use your wireless LAN card in more
areas within France.
Please check with ART for the latest information (www.art-telecom.fr).
Note: Your WLAN Card transmits less than 100 mW, but more than 10 mW.
N. America 2.412-2.462 GHz Ch01 through Ch11
Japan 2.412-2.484 GHz Ch01 through Ch14
Europe ETSI 2.412-2.472 GHz Ch01 through Ch13
01 Ain Orientales
02 Aisne
03 Allier
05 Hautes Alpes
08 Ardennes
09 Ariege
11 Aude
12 Aveyron
16 Charente
24 Dordogne
25 Doubs
26 Drome
32 Gers
36 Indre
37 Indre et Loire
41 Loir et Cher
45 Loret
50 Manche
55 Meuse
58 Nievre
59 Nord
60 Oise
61 Orne
63 Puy Du Dome
64 Pyrenees
Atlantique
66 Pyrenees
67 Bas Rhin
68 Haut Rhin
70 Haute Saone
71 Saone et Loire
75 Paris
82 Tarn et Garonne
84 Vaucluse
88 Vosges
89 Yonne
90 Territoire de
Belfort
94 Val de Marne
Regulations and safety notices - 79
List of national codes
This equipment may be operated in the following countries:
CANADA — LOW-POWER LICENSE-EXEMPT RADIO COMMUNICATION DEVICES (RSS-210)
Exposure of humans to RF fields (RSS-102)
The computer employs low gain integral antennas that do not emit RF field in excess of Health
Canada limits for the general population; consult Safety Code 6, obtainable from Health Canada's
website at www.hc-sc.gc.ca/rpb .
This device complies with RSS210 of Industry Canada.
This Class B digital apparatus complies with Canadian ICES-003, Issue 5, and RSS-210, Issue
8.
"To prevent radio interference to the licensed service, this device is intended to be operated
indoors and away from windows to provide maximum shielding. Equipment (or its transmit
antenna) that is installed outdoors is subject to licensing."
Cet appareil numérique de la classe B est conforme à la norme NMB-003, No. 5, et CNR-210, No
8.
« Pour empêcher que cet appareil cause du brouillage au service faisant l'objet d'une licence, il
doit être utilisé a l'intérieur et devrait être placé loin des fenêtres afin de fournir un écran de
blindage maximal. Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire
l'objet d'une licence.
Caution: When using IEEE 802.11a wireless LAN, this product is restricted to indoor use due to
its operation in the 5.15- to 5.25-GHz frequency range. Industry Canada requires this product to
be used indoors for the frequency range of 5.15 GHz to 5.25 GHz to reduce the potential for
harmful interference to co-channel mobile satellite systems. High power radar is allocated as the
primary user of the 5.25 to 5.35 GHz and 5.65 to 5.85-GHz bands. These radar stations can cause
interference with and/or damage to this device.
Country
Austria
Belgium
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
ISO 3166
2 letter code
AT
BE
CY
CZ
DK
EE
FI
FR
DE
GR
HU
IE
IT
LV
LT
LU
Country
Malta
Netherlands
Poland
Portugal
Slovakia
Slovenia
Spain
Sweden
United Kingdom
Iceland
Liechtenstein
Norway
Switzerland
Bulgaria
Romania
Turkey
ISO 3166
2 letter code
MT
NL
PL
PT
SK
SL
ES
SE
GB
IS
LI
NO
CH
BG
RO
TR
80 - Regulations and safety notices
The maximum allowed antenna gain for use with this device is 6 dBi in order to comply with the
E.I.R.P limit for the 5.25- to 5.35 and 5.725 to 5.85 GHz frequency range in point-to-point
operation.