Alarm com orporated 143200T5V4 Wireless Transceiver that operates in the amateur band 902-928 MHz User Manual UsersGuide

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Setup Instructions for GE
Simon XT with Alarm.com
GSM Module
These are the Installation Instructions for the
Alarm.com GSM Cellular Module for Simon XT. The
GSM Cellular Module enables wireless reporting of all
alarms and other system events from the GE
SimonXT control panel using an all-digital, GSM/GPRS
wireless (cellular) network. The module can be used
as the primary communication path for all alarm
signaling, or as a backup to a telephone line
connection to the central monitoring station. The
wireless alarm signaling and routing service is
operated by Alarm.com. The module interfaces with
the Simon XT panel board, fits into a special
compartment inside the panel, and is powered by the
control panel and panel battery.
Intended Use
Use this product only for the purpose it was designed
for; refer to the data sheet and user documentation.
Compliance
Operation is subject to the following two conditions:
(1) This device may not cause interference
(2) This device must accept any interference,
including interference that may cause undesired
operation of the device
Changes or modifications not expressly approved by
Alarm.com can void the user’s authority to operate
the equipment.
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant
to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television reception,
which can be determined by turning the equipment
off and on, the user is encouraged to try to correct
the interference by one or more of the following
measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment
and receiver.
-Connect the equipment into an outlet on a circuit
different form that which the receiver is connected
-Consult the dealer or an experienced radio/TV
technician for help.
Installation
Installation consists of removing the plastic cover
over the antenna aperture, inserting the GSM
module inside the host, and attaching the antenna.
Follow these guidelines during installation:
• Do not exceed the hosts total output power when
using host power for the GSM module, hardwired
sensors, and /or sirens. Refer to the specific panel
installation instructions for details.
• Simon XT panels allow a maximum of one
Alarm.com GSM module.
• The GSM module draws a maximum of 30 mA
average during normal operation. In PowerSave
mode, during or immediately following an AC
power failure, the module will draw only 10 mA on
average.
• Avoid mounting the panel in areas with excessive
metal or electrical wiring, such as furnace or utility
rooms.
• Leave 12 to 18 in. of open space around the
module antenna.
• Do not install the control panel and module in a
basement or other below-ground location. Doing so
will negatively impact GSM signal strength.
Tools and supplies needed
You will need the following tools and supplies:
• Small flat-head and Phillips screwdrivers;
• Screws (included); and
• Antenna (included).
Troubleshooting: LEDs
Status LEDs indicate network and module status.
Figure 1 shows the location of the LEDs visible
Alarm.com © 2000 - 2008
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Errors Flashed on LED 1 (RED)
through a slit at the back of the host.
L5
L1 L2 L3 L4
Flashes
Figure 1
Table 1 describes the LED functions.
LED
L1
L2
L3
L4
L5
Function
Error LED. Will flash 1 to 8 times in an
8-second interval to indicate specific
error conditions such as network error,
host communication error, or GSM radio
error.
Host Communication. Flashes every time
the Module communicates with the host.
GSM Communication. Flashes every time
the GSM signal level is checked or for
every packet sent or received to and
from Alarm.com.
GSM Signal Level. Flashes 0 to 5 times
to indicate signal strength, or toggles
on/off when communicating with
Alarm.com servers.
Z-wave Node Status: Flashes in a 8second interval to indicate specific
functionality such as add, delete or
replicate
Table 1
LED Details
LED 1 (red)
LED 1 flashes when there is an error. The number
of flashes is the error number. If there are two or
more errors at the same time, the errors will be
flashed one after the other. The LED will stay off
for at least four seconds between errors.
Error and Solution
Module cannot communicate with the host.
Perform a power cycle by disconnecting AC
and battery, then reconnecting battery first,
followed by AC power. If this does not fix
the issue, contact Alarm.com Technical
Support.
The SIM card is missing. The SIM card
holder can be found on the Module. Verify
that the SIM card holder is closed securely
and that there is a SIM card in the holder.
This displays when the Module is first
registering with the GSM network after
being powered on. If it persists for more
than a few minutes, it means the Module is
unable to register with the GSM network.
Check LED 4 for signal level. If signal level
is lower than 2, change the panel’s location
or use a remote antenna option.
The Module is registered on the GSM
network but cannot connect with
Alarm.com. Contact Alarm.com Technical
Support.
Radio portion of the Module is not working
correctly. If this persists for more than a
few minutes, contact Alarm.com Technical
Support.
This is an error only if it persists for more
than a minute. Otherwise, it’s just an
indication that the Module is fixing an
unusual condition regarding communication
with the GSM network.
LED 2 (yellow)
LED 2 flashes with every communication between
the module and the host. Normal pattern calls for a
series of quick flashes every two seconds in Idle
Mode or four seconds in PowerSave Mode.
LED 3 (green)
LED 3 flashes with every communication between
the module and its radio unit in Idle mode, and
with every communication with Alarm.com in
Connected Mode. In PowerSave mode, this LED
flashes in unison with LED 2.
LED 4 (green)
LED 4 indicates the GSM signal level as a number
of flashes (0 to 5 bars). The number of bars may
not correspond to the bars shown on your cell
phone. A level of 5 bars is obtained only in the
strongest signal conditions. Signal level is updated
every ten seconds if it fluctuates, or every 30
seconds if it is fairly stable.
If LED 4 is not flashing it indicates one of the
following states:
• The module is in power save mode;
• The module just powered up;
Alarm.com © 2000 - 2008
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• There is no GSM coverage in the area.
Alarm.com recommends a signal level of 2 or
higher for proper
operation of the module.
In connected mode, the LED toggles on and off.
LED 5 (yellow)
LED 5 indicates the mode of z-wave. This is
described in more detail below.
Improving wireless signal
strength
For optimal wireless signal strength, follow these
guidelines:
• Install the module above ground level, as high up
as possible within the structure.
• Install the module near or adjacent to an outside
facing wall of the structure.
• Do not install the module inside a metal structure
or close to large metal objects or ducts.
• Make sure to follow the antenna positioning
guidelines that are included with the antenna.
Certain antennas must be oriented a specific way
in order to receive signals.
• Upgrade the antenna. If you are using the ¼
wave antenna included with the GSM Gateway
Module, upgrade to a remote cable antenna.
Contact Alarm.com technical support for antenna
options.
Troubleshooting/Testing GSM
• The LEDs are not responding. Turn off the panel
power and verify that the module is correctly
inserted into the panel.
• Module status LEDs do not turn on immediately
after initial power up. You may need to wait a few
minutes after power up
for the module to register on the network.
• Panel/sirens are beeping even though the system
is not armed. Press touchpad status button and
panel reports the
trouble condition. Consult the panel manual for
details. Note: If the GSM module is powered down
for a short period of time, buffered messages from
Alarm.com may be received when module power is
restored.
• Panel will not perform GSM phone test. Only 10
GSM phone tests are allowed in a 24h period. If
more GSM phone tests are required power cycle
the control panel.
Z-Wave Light
(LED)
Z-Wave
Mode Button
Figure 2
Adding Z-Wave Devices
1. Press and hold down the Alarm.com Z-Wave Mode
button until the Z-wave light begins flashing a 4-blink
pattern to indicate that the module is in Add mode.
Then let go of the button.
2. Press the appropriate button(s) on the Z-Wave device
to add it to the network. Observe the Z-wave light on
the Alarm.com Gsm Module. The yellow Z-wave light
will become solid and stay solid for 1 minute once the
device has been added successfully. (Once you’ve
pressed the button on the device, it may take up to 5
seconds for the light to become solid. You do NOT
need to hold down the device button during this
time.)
3. To add another device, you can repeat the steps
above. (You do not need to wait for the solid light to
go away before holding down the Alarm.com Z-wave
button to enter Add mode again.)
Deleting Z-Wave Devices
Alarm.com © 2000 - 2008
-3-
1. Press and hold down the Z-Wave Mode button on the
Alarm.com module.
2. The Z-wave light on the Gsm Module will begin
flashing a 4-blink pattern to indicate that the module
is in Add mode.
3. Press and hold down the Z-Wave Mode button (for ~2
seconds) again to enter Delete/Exclusion mode. The
Z-Wave light on the Alarm.com module will change
from a 4-blink pattern to a 2-blink pattern to indicate
that the module is currently in Delete mode.
5. Press the appropriate button(s) on the Z-Wave device
to delete it from the network. For most devices, this
involves just a quick press of the device button.
6. Observe the Z-Wave light on the Alarm.com module.
The yellow Busy light will become solid and stay solid
for 1 minute once the device has been deleted
successfully. (Once you’ve pressed the button on the
device, it may take up to 5 seconds for the light to
become solid.)
7. To delete another device, you can repeat the steps
above. (You do NOT need to wait for the solid ZWave light to go out before doing this.)
Troubleshooting Z-Wave
If there is an error, or the two minute time limit
expires when adding a device, the panel will issue
a single low-pitch beep and the LCD will display “Z:
Timeout/Error”. Try the following troubleshooting
steps:
• If the device is already part of a Z-Wave network
(whether the existing network or an old network) ,
it cannot be added again. If you suspect the device
you are adding may already have been added to
a network, first try deleting (“excluding”) it from its
network and then try adding it again. If you
receive a Timeout/Error message when trying to
delete the device, it’s likely the issue is range
related
• You may need to move the device closer to the
panel (or vice versa) while adding it, or use a
portable controller to add it.
• Other 900 MHz wireless devices may be
interfering with the Z-Wave messages. Try moving
or replacing any 900 MHz headsets, cordless
phones, baby monitors, wireless speaker
extenders, IR remote control extenders, or similar
devices. Or, try changing the channel used by
these devices.
Alarm.com © 2000 - 2008
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