Apple A1427 Digital Media Receiver User Manual Apple TV

Apple Inc. Digital Media Receiver Apple TV

Contents

SET UP GUIDE

This guide contains all the information you
need to get from setup to your sofa.
Welcome. Youre watching Apple TV.
3Contents
Contents
Chapter 1: Connect.
7 What’sintheBox
8 AppleTVataGlance
10 WhatYouNeed
11 SettingUpAppleTV
Chapter 2: Congure.
16 NetworkConguration
17 ConnectingtoiTunes
Chapter 3: Watch.
20 UsingYourAppleRemote
21 BasicRemoteFunctions
21 PairingAppleTVwithaRemote
22 UnpairingAppleTVfromaRemote
23 ChangingtheRemoteBattery
24 RentingMoviesandPurchasingTVShows
4Contents
Chapter 4: Problem? No Problem.
26 Troubleshooting
31 StatusLight
32 ServiceandSupport
32 SerialNumber
33 CareandCleaning
www.apple.com/support/appletv
Connect.
1
6 Chapter 1 Connect.
Chapter 1 Connect.
WithAppleTV,youcanrenthigh-denitionmovies,purchaseTVshows,watch
streamingcontentfromNetix,andenjoypodcasts,YouTubeandVimeovideos,and
Internetradio.And,youcanstreamyourpersonaliTunescontentwirelesslyfrom
aMacorPC,andviewphotosfromyourcomputerorFlickronyourwidescreen
HDTV,fromthecomfortofyourcouch.AndwithAirPlay,youcanwirelessly
streamvideos,music,andphotosfromyouriPhone,iPad,andiPodtouchto
AppleTV.
Note:  Contentavailabilityvariesbyregion.
For information about See
What you need to get started “WhatYouNeed”onpage10
Setting up Apple TV “SettingUpAppleTV”onpage11
Setting up your network connection “NetworkCongurationonpage16
Using the Apple Remote “UsingYourAppleRemote”onpage20
Troubleshooting Apple TV “Troubleshooting”onpage26
Apple TV safety and warranty TheApple TV Important Product
Information Guide
Chapter 1 Connect.
7Chapter 1 Connect.
What’s in the Box
AC power cord Apple Remote
Note:  Yourpowercordmaylookdierentfromtheonepicturedhere.
8 Chapter 1 Connect.
Chapter 1 Connect.
Apple TV at a Glance
Status lightIR receiver
£HDMI port dMicro USB port Optical digital audio port
GEthernet portPower port
Chapter 1 Connect.
9Chapter 1 Connect.
IR receiver
UsewiththeincludedAppleRemotetocontrolAppleTV.
Status light
ThestatuslightashesslowlywhenAppleTVstartsup.WhenAppleTVison,
thestatuslightglows.See“StatusLight”onpage31.
dMicro USB port
Forserviceanddiagnostics.
Power port
ConnecttheincludedACpowercordtothepowerportonAppleTV.
GEthernet port
IfyournetworkisEthernet-based,connectanEthernetcable.
£HDMI port
ConnectAppleTVtotheHDMIportofahigh-denitionTVusinganHDMIcable.
Optical digital audio port
ConnectAppleTVtoahometheaterreceiverthathasanopticaldigitalaudioport,
usinganopticaldigitalaudio(alsocalledS/PDIForTOSLINK)cable.
ZBuilt-in 802.11n Wi-Fi technology
ConnectAppleTVtoyourwirelessnetwork.
10 Chapter 1 Connect.
Chapter 1 Connect.
What You Need
TostartusingAppleTV,youneedthefollowing:
High-Denition TV
Ahigh-denitionTVcapableofdisplaying720pvideo
Cables
ÂAnHDMIcabletoconnectAppleTVtoyourTV
ÂAnopticaldigitalaudiocable(ifyouplantouseone)
Network
ÂAn802.11b,g,ornWi-Fiwirelessnetwork(wirelessvideostreamingrequires
802.11gor802.11n),or10/100Base-TEthernetnetwork
ÂAbroadbandInternetconnection(DSL,cable,orLAN)
ÂYourwirelessnetworknameandpassword(ifyouuseone)
Software and Accounts
ToplaycontentfromaMacorPConAppleTV,youneedthefollowing:
ÂAnAppleIDtorentmoviesorpurchaseTVshowsfromtheiTunesstore,
andtouseHomeSharingtostreamcontentfromaMacorPC
ÂiTunes10.2orlater
ÂANetixaccounttostreamcontent
Chapter 1 Connect.
11Chapter 1 Connect.
Setting Up Apple TV
AppleTVconnectstoyourTVthroughanHDMIportthatdeliversbothaudio
andvideo.BeforeyousetupAppleTV,lookattheportsonthebackofyourTV
tomakesureyouhavetherightcables.
YoucanconnectAppleTVtoahigh-denitionTVorhometheaterreceiverthat
hasanHDMIport,usinganHDMIcableforbothvideoandaudio.
YoucanalsouseanopticaldigitalaudiocabletoconnectAppleTVtoareceiver
foraudio.
Important:  BeforeyouconnectAppleTVtoapoweroutlet,carefullyread
theseinstallationinstructionsandthesafetyinformationintheincluded
Important Product Information Guide.
12 Chapter 1 Connect.
Chapter 1 Connect.
Step 1: Connecting the cables
1 ConnectoneendofanHDMIcabletothebackofyourTV.
2 ConnecttheotherendofthecabletotheHDMIportonthebackofAppleTV.
3 Ifyou’reusinganopticaldigitalaudiocableforaudio,connectoneendofthe
cabletotheaudioinputportonyourreceiverorTV,andtheotherendtothe
opticaldigitalaudioportonthebackofAppleTV.
Apple TV
Television
HDMI port HDMI port
HDMI cable
Note:  Thebuilt-in802.11Wi-FitechnologyconnectsAppleTVtoyourwireless
network.IfyournetworkisEthernet-based,connectAppleTVtoyournetwork
usinganEthernetcable.
Chapter 1 Connect.
13Chapter 1 Connect.
Step 2: Connect the power cord
ConnectoneendofthepowercordtothepowerportonthebackofAppleTV
andtheotherendtoapoweroutlet.
Power port
Important:  Don’tplaceanythingontopofAppleTV.Objectsplacedontop
mayinterferewiththewirelesssignal.Don’tplaceAppleTVonotherelectronic
equipmentinamediacabinet.
Step 3: Turn on your TV and select the input
ThersttimeyouuseAppleTV,ithelpsyouchoosealanguage,selectanetwork,
andcongureAppleTVtoworkwithyournetwork(ifnecessary).SeeChapter2,
“Congure.”onpage15.
IfyouseejustablackscreenthersttimeyouuseAppleTV,makesuretheinput
settingyou’veselectedonyourTVmatchestheinputyouconnectedthecables
toonyourTVorhometheaterreceiver.SeeChapter4,“Problem?NoProblem.”on
page25,andrefertothedocumentationthatcamewithyourTVforinformation
aboutitsinputs.
www.apple.com/support/appletv
Congure.
2
16 Chapter 2 Congure.
Chapter 2 Congure.
AppleTVhelpsyouselectandcongureyourwirelessnetworkconnection,and,
ifyouwanttowatchorlistentothecontentsofyouriTuneslibrary,connectto
iTunesonyourcomputer.
Network Conguration
Haveyournetworknameandpassword(ifyouuseone)andyourAppleRemote
handywhenyoucongureAppleTV.Makesuretherearenoobstructions
betweentheremoteandAppleTV.Forinformationaboutusingyourremote,
seeChapter3,“Watch.”onpage19.
Ifyou:
ÂUse a wired Ethernet network to connect,AppleTVautomaticallydetects
yournetwork.
ÂUse a wireless network to connect,AppleTVhelpsyouselectandcongureyour
networkconnection.
Connecting to Your Wireless Network
AppleTVhelpsyouconnecttoyourwirelessnetwork.Ifyouuseanameand
passwordtoaccessyournetwork,havethemready.
UsetheAppleRemoteto:
1 Selectyournetworkfromthelist,orenteryournetworknameifthenetwork
ishidden.
2 Enteryournetworkpassword(ifyouuseone).
Chapter 2 Congure.
17Chapter 2 Congure.
Ifyoudon’tconnectusingDHCP,youmayneedtoenteryourIPaddress,subnet
mask,routeraddress,andDNSaddress.
Tocompletethenetworkconnection,followtheonscreeninstructions.
Connecting to iTunes
ToaccessthecontentinyouriTuneslibraryonAppleTV,youneediTunes10.2or
laterinstalledonyourcomputer.Foracompletelistofsystemrequirements,see
“SoftwareandAccounts”onpage10.
Updating Your iTunes Software
YoucanupdatetothelatestversionofiTunes.
ÂOn a Mac,useSoftwareUpdatetoupdatetothelatestversionofiTunes.Touse
SoftwareUpdate,chooseApple()>SoftwareUpdate.
ÂOn a Windows-based computer,gotoiTunesHelptoupdatetothelatestversion
ofiTunes.OpeniTunes,andthenchooseHelp>CheckforUpdates.
Setting Up Home Sharing
Afteryousetupyournetworkconnection,youneedtosetupiTunesand
AppleTVtosharethecontentsofyouriTuneslibrary.UseHomeSharingin
iTunesandonAppleTVtosharetheiTuneslibraryofanycomputeronyourlocal
networkthathasHomeSharingsetup.
18 Chapter 2 Congure.
To set up Home Sharing in iTunes:
1 OpeniTunesonyourcomputer.
2 ChooseAdvanced>TurnOnHomeSharing.
3 TypeyourAppleIDandpassword,andthenclickCreateHomeShare.
4 Repeatsteps1through3oneachcomputeryouwanttouseforHomeSharing.
FormoreinformationaboutiTunes,openiTunesandchooseHelp>iTunesHelp.
To set up Home Sharing on Apple TV:
1 OnAppleTV,chooseSettings>Computers.
2 ChooseTurnOnHomeSharing,andthenenterthesameAppleIDandpassword
youenteredonyourcomputer.
www.apple.com/support/appletv
Watch.
3
20 Chapter 3 Watch.
Chapter 3 Watch.
ReadontolearnaboutpairingandusingyourAppleRemotewithAppleTV.
Using Your Apple Remote
UsetheAppleRemotetocontrolAppleTVsettingsandnavigateyourcontent.
MakesuretherearenoobstructionsbetweentheremoteandAppleTV.
MENU
Up
Down
Play/PauseMenu
Left Right
Select
Chapter 3 Watch.
21Chapter 3 Watch.
Basic Remote Functions
YourAppleRemotehasthebasicfunctionsdescribedbelow.
To Do this
Move through the menu options PressUp,Down,Left,orRight
Select an option from a menu PressSelect
Return to a previous menu PressMenu
Return to the main menu HolddownMenu
Reset Apple TV HolddownMenuandDownuntiltheAppleTV
statuslightblinksrapidly
Pair Apple TV and a remote HolddownMenuandRightfor6seconds
UpandDownontheAppleRemotedon’tcontrolthevolumeonyourTVor
hometheaterreceiver.UsetheremotethatcamewithyourTVorreceiverto
changethevolume.
Pairing Apple TV with a Remote
TheAppleRemoteworkswiththebuilt-inIRreceiveronAppleTV.Youcan
setAppleTVtoworkonlywiththeincludedremotebypairingAppleTVand
theremote.
22 Chapter 3 Watch.
Chapter 3 Watch.
To pair Apple TV with the included remote:
1 ChooseSettingsfromtheAppleTVmainmenu.
2 ChooseGeneral>Remotes>PairAppleRemote.
YoucanalsoholddownMenuandRightfor6secondstopairAppleTVandthe
AppleRemote.
WhenyousuccessfullypairyourAppleRemote,AppleTVdisplaysachainlink
symbol( )aboveapictureofaremote.AppleTVnowworksonlywiththe
pairedremote.
Unpairing Apple TV from a Remote
IfyoulosetheAppleRemotethatyoupairedAppleTVwith,youcanuseany
AppleRemotetounpairAppleTVfromthelostremotebyholdingdownMenu
andLeftfor6seconds.Youcanalsofollowthesesteps.
To unpair Apple TV from a paired remote:
1 ChooseSettingsfromtheAppleTVmainmenu.
2 ChooseGeneral>Remotes>UnpairAppleRemote.
Whenyousuccessfullyunpairthelostremote,AppleTVdisplaysabroken
chainlinksymbol( )aboveapictureofaremote.YoucannowpairAppleTV
withadierentremote.
Chapter 3 Watch.
23Chapter 3 Watch.
Changing the Remote Battery
WhenthebatterychargeinyourAppleRemoteislow,AppleTVdisplaysa
pictureofaremoteandawarningsymbol(·).Replacethebatterywitha
CR2032battery.
Battery
compartment
To replace the battery:
1 Useacointoremovethebatterycompartmentcover.
2 Removethebattery.
3 InsertaCR2032batterywiththepositiveside()facingup.
4 Replacethebatterycompartmentcoveranduseacointotightenit.
Important:  Disposeoftheusedbatteryaccordingtoyourlocalenvironmental
lawsandguidelines.
24 Chapter 3 Watch.
Renting Movies and Purchasing TV Shows
Youcanrentstandardorhigh-denitionmoviesandpurchaseTVshowsdirectly
onAppleTV(whereavailable).Followtheonscreeninstructionstondoutwhen
arentedmovieexpires.PurchasedTVshowsdon’texpire.
Whenarentedmovieexpires,itsnolongeravailableforplayback.Towatchit
again,youcanrentitagainfromiTunes.
Note:  Rentedmoviesarenotavailableinallregions.
www.apple.com/support/appletv
Problem? No Problem.
4
26 Chapter 4 Problem? No Problem.
Chapter 4 Problem? No Problem.
MostproblemswithAppleTVcanbesolvedquicklybyfollowingtheadvice
inthischapter.Foradditionaltipsandtroubleshootinginformation,seethe
AppleTVSupportpageatwww.apple.com/support/appletv.
Troubleshooting
IfyouhaveaproblemwithAppleTV,there’susuallyaquickandsimplesolution.
First,makesure:
ÂThecablesbetweenAppleTVandyourTVarepushedinalltheway.
ÂThepowercordsforAppleTVandyourTVaresecurelyconnectedtoaworking
powersource.
ÂYourTVisturnedonandsettothecorrectinput.
ÂAppleTVisconnectedtoyournetwork.GototheSettingsmenuonAppleTV,
selectNetwork,andseeifAppleTVhasanIPaddress.
ÂYournetworkandInternetconnectionsareonandworkingproperly.
Ifyoustillhavetrouble,tryresettingyourequipmentbydisconnectingAppleTV,
yourTV,yourwirelessnetworkingequipmentorbasestation,andyourrouter
fromthepoweroutlet.Wait30seconds,andthenreconnecteverything.
If the remote isn’t working
ÂPointtheremotedirectlyatAppleTV.
ÂIfyoupairedAppleTVwithanAppleRemote,makesureyou’reusingthe
pairedremote.
Chapter 4 Problem? No Problem.
27Chapter 4 Problem? No Problem.
ÂIftheAppleTVstatuslightashesoncewhenyoupressbuttonsonthepaired
remote,theproblemisn’twiththeremote.See“Ifyoucanseeapicturebut
AppleTVisn’trespondingonpage28.
ÂIfyou’reusinganunpairedremote,theAppleTVstatuslightashesthreetimes.
ÂIfyoupairedAppleTVwithanAppleRemoteandyoucan’tndthepaired
remote,setAppleTVtoworkwithanyAppleRemotebyholdingdownMenu
andLeftfor6secondsonanotherremote.
ÂMakesurethefrontofAppleTVisn’tblocked.
ÂIfAppleTVdisplaysapictureofaremoteandawarningsymbol(·),youneed
toreplacethebatteryintheremote.See“ChangingtheRemoteBatteryon
page23.
If Apple TV can’t access the network
ÂChecktheIPaddressAppleTVisusing.Ifitstartswith169.x.x.x,therouteror
basestationmaynotbeconguredproperly.ChecktoseeifDHCPaccessis
available,orcongureAppleTVwithamanualIPaddress.
ÂCheckforanyobstructions,andadjustthelocationofthebasestationor
AppleTV.
ÂIfsecurityisenabledonthenetwork,temporarilydisableitonthebasestation
andtryconnectingagain.
ÂAppleTVcannotconnecttoawirelessnetworkthatcontainshigh(extended)
ASCIIordouble-byte(Unicode)characters(suchasJapanese,Korean,or
Chinese)inthenameorpassword.
ÂIfyournetworkhassecurityenabled,makesureyouenterthecorrectpassword.
28 Chapter 4 Problem? No Problem.
Chapter 4 Problem? No Problem.
If your TV screen appears fuzzy or black
ÂMakesureyou’reusingthecorrectHDMIcableandthatitsconnectedrmly
toAppleTVandtoyourTV.
ÂMakesuretheinputsettingonyourTVmatchestheinputporttheHDMI
cableisconnectedto.Forinformation,seethedocumentationthatcame
withyourTV.
ÂMakesureyourHDTVsupports720pvideo.
If you can see a picture but Apple TV isn’t responding
ÂHolddownMenuontheAppleRemotetoreturntotheAppleTVmainmenu.
ÂMakesureyourTVisturnedonandfunctioningproperly.Forinformation,see
thedocumentationthatcamewithyourTV.
ÂIfyoupairedanAppleRemotewithAppleTV,makesureyoureusingthepaired
remote.See“PairingAppleTVwithaRemote”onpage21.
ÂResetAppleTVbydoingoneofthefollowing:
ÂHolddownbothMenuandDownontheAppleRemoteuntiltheAppleTV
statuslightblinksrapidly.
ÂDisconnectAppleTVfromthepoweroutlet,waitaboutveseconds,
andthenreconnectit.
ÂChooseGeneral>ResetSettingsfromthemainmenuonAppleTV.
Chapter 4 Problem? No Problem.
29Chapter 4 Problem? No Problem.
If Apple TV doesn’t respond, try restoring it
ÂOnAppleTV,chooseSettings>General>Reset,andthenselectRestore.
RestoringAppleTVcantakesometime,sobepatient.
ÂIfyournetworkdoesn’tuseDHCP,chooseCongureTCP/IPandenterthe
TCP/IPconguration.
ÂIfAppleTVstilldoesn’trespond:
ÂDisconnectthepowerandHDMIcablesfromAppleTV.
ÂConnectoneendofamicroUSBcable(soldseparately)tothebackof
AppleTV,andtheotherendtoyourcomputer.
ÂOpeniTunesonyourcomputer,selectAppleTVintheSourcelist,andthen
clickRestore.
If you can’t hear sound
ÂIfAppleTVisconnectedtoahometheaterreceiver,makesurethereceiveris
turnedon.
ÂMakesuretheinputsettingyouselectedonyourTVorreceivermatchesthe
inputyouhaveyouraudiocableconnectedto.Formoreinformation,seethe
documentationthatcamewithyourreceiver.
ÂMakesurethevolumeonyourTVorreceiveristurnedupandisn’tmuted.
ÂMakesureyou’reusingthecorrectaudiocableandthatit’sconnectedrmlyto
AppleTVandtoyourTVorreceiver.
ÂIfyou’reusingtheHDMIportforaudio,makesureyourTVsupportsaudio
throughitsHDMIport.TheHDMIportsonsomeolderTVssupportonlyvideo.
30 Chapter 4 Problem? No Problem.
Chapter 4 Problem? No Problem.
If Apple TV isn’t playing your photo albums or slideshows
ÂMakesureyouhavephotosinyourphotolibraryorinafolderonyour
computer.
ÂMakesureAppleTVandthecomputeryou’reusingaresetupforHome
Sharing.See“SettingUpHomeSharing”onpage17.
ÂMakesurethephotosyouwanttoshareareselected.IniTunes,choose
Advanced>“ChoosePhotostoShare,”andthenselectthephotosyouwant
toshare.
ÂMakesureAppleTVandyourcomputerareonthesamelocalnetwork.
ÂMakesureAppleTVandyourcomputerareusingthesameHomeSharing
account.
If noise is coming from your TV speakers:
ÂIfyourTVorspeakerssupportDolbyDigitalaudio,makesuretheDolbyDigital
OutsettingiscorrectforyourTVorspeakers.OnAppleTV,chooseSettings>
Audio&Video>DolbyDigitalOut,andselectOnorO.
If you don’t see your iTunes library under Computers on Apple TV:
ÂMakesureAppleTVandyourcomputerareonthesamelocalnetwork.
ÂMakesureAppleTVandiTunesareusingthesameaccountnameand
password.
Chapter 4 Problem? No Problem.
31Chapter 4 Problem? No Problem.
Status Light
ThestatuslightonthefrontofAppleTVindicateswhat’shappening.
If Apple TV is The status light
On Glows
O or in standby Iso
Starting up Flashesslowly
Accepting a command from the remote Flashesonce
Rejecting a command from the remote
(youpairedaremotewithAppleTV,but
you’reusingaremotethat’snotpaired)
Flashesthreetimes
Having problems Flashesquickly
32 Chapter 4 Problem? No Problem.
Chapter 4 Problem? No Problem.
Service and Support
MoreinformationaboutusingAppleTVisavailableiniTunesonscreenhelpand
ontheweb.Thefollowingtabledescribeswheretogetsoftwareandservice
information.
To learn about Do this
Service and support, discussions, tutorials,
and Apple software downloads
Goto:www.apple.com/support/appletv
Using iTunes OpeniTunesandchooseHelp>iTunesHelp.
ForanonscreeniTunestutorial(availablein
someareasonly),goto:
www.apple.com/support/itunes
Using iPhoto (in Mac OS X) OpeniPhotoandchooseiPhoto>iPhotoHelp
Safety and regulatory compliance
information
SeetheImportant Product Information Guide
thatcomeswithAppleTV.
Serial Number
TheserialnumberisprintedonthebottomofAppleTV.Youcanalsondthe
serialnumberintheAppleTVSettingsmenu.OnAppleTV,chooseSettings>
General>About.
Chapter 4 Problem? No Problem.
33Chapter 4 Problem? No Problem.
Care and Cleaning
NOTICE:Failuretofollowthesecareandcleaninginstructionscouldresultin
damagetoAppleTVorotherproperty.
Using Connectors and Ports
Neverforceaconnectorintoaport.Checkforobstructionsontheport.Ifthe
connectorandportdon’tjoinwithreasonableease,theyprobablydon’tmatch.
Makesurethattheconnectormatchestheportandthatyouhavepositioned
theconnectorcorrectlyinrelationtotheport.
Keeping Apple TV Within Acceptable Temperatures
OperateAppleTVinaplacewherethetemperatureisalwaysbetween0ºand
40ºC(32ºto104ºF).
Keeping the Outside of Apple TV Clean
TocleanAppleTV,unplugthepowercordandallcables.Thenuseasoft,
lint-freecloth.Avoidgettingmoistureinopenings.Don’tusewindowcleaners,
householdcleaners,aerosolsprays,solvents,alcohol,ammonia,orabrasivesto
cleanAppleTV.
Disposing of Apple TV Properly
ForinformationabouttheproperdisposalofAppleTV,andforotherimportant
regulatorycomplianceinformation,seetheImportant Product Information Guide.
K AppleInc.
©2011AppleInc.Allrightsreserved.
Underthecopyrightlaws,thismanualmaynot
becopied,inwholeorinpart,withoutthewritten
consentofApple.
Everyeorthasbeenmadetoensurethatthe
informationinthismanualisaccurate.Appleis
notresponsibleforprintingorclericalerrors.
Apple
1InniteLoop
Cupertino,CA95014
408-996-1010
www.apple.com
TheApplelogoisatrademarkofAppleInc.,
registeredintheU.S.andothercountries.Useof
the“keyboard”Applelogo(Option-Shift-K)for
commercialpurposeswithoutthepriorwritten
consentofApplemayconstitutetrademark
infringementandunfaircompetitioninviolation
offederalandstatelaws.
Apple,theApplelogo,AirPlay,AppleTV,iPad,
iPhone,iPhoto,iPodtouch,iTunes,Mac,and
MacOSaretrademarksofAppleInc.,registered
intheU.S.andothercountries.
AppleStoreandiTunesStoreareservicemarks
ofAppleInc.,registeredintheU.S.andother
countries.
ManufacturedunderlicensefromDolby
Laboratories.“Dolby,”“ProLogic,andthe
double-DsymbolaretrademarksofDolby
Laboratories.CondentialUnpublishedWorks,
©1992-1997DolbyLaboratories,Inc.All
rightsreserved.
Othercompanyandproductnamesmentioned
hereinmaybetrademarksoftheirrespective
companies.Mentionofthird-partyproductsis
forinformationalpurposesonlyandconstitutes
neitheranendorsementnorarecommendation.
Appleassumesnoresponsibilitywithregardto
theperformanceoruseoftheseproducts.

SETUP GUIDE

This guide contains all the information you
need to get from setup to your sofa.
Welcome. Youre watching Apple TV.
3Contents
Contents
Chapter 1: Connect.
7 What’sintheBox
8 AppleTVataGlance
10 WhatYouNeed
11 SettingUpAppleTV
Chapter 2: Congure.
16 NetworkConguration
17 ConnectingtoiTunes
Chapter 3: Watch.
20 UsingYourAppleRemote
21 BasicRemoteFunctions
21 PairingAppleTVwithaRemote
22 UnpairingAppleTVfromaRemote
23 ChangingtheRemoteBattery
24 RentingMoviesandPurchasingTVShows
4Contents
Chapter 4: Problem? No Problem.
26 Troubleshooting
31 StatusLight
32 ServiceandSupport
32 SerialNumber
33 CareandCleaning
www.apple.com/support/appletv
Connect.
1
6 Chapter 1 Connect.
Chapter 1 Connect.
WithAppleTV,youcanrenthigh-denitionmovies,purchaseTVshows,watch
streamingcontentfromNetix,andenjoypodcasts,YouTubeandVimeovideos,and
Internetradio.And,youcanstreamyourpersonaliTunescontentwirelesslyfrom
aMacorPC,andviewphotosfromyourcomputerorFlickronyourwidescreen
HDTV,fromthecomfortofyourcouch.AndwithAirPlay,youcanwirelessly
streamvideos,music,andphotosfromyouriPhone,iPad,andiPodtouchto
AppleTV.
Note:  Contentavailabilityvariesbyregion.
For information about See
What you need to get started “WhatYouNeed”onpage10
Setting up Apple TV “SettingUpAppleTV”onpage11
Setting up your network connection “NetworkCongurationonpage16
Using the Apple Remote “UsingYourAppleRemote”onpage20
Troubleshooting Apple TV “Troubleshooting”onpage26
Apple TV safety and warranty TheApple TV Important Product
Information Guide
Chapter 1 Connect.
7Chapter 1 Connect.
What’s in the Box
AC power cord Apple Remote
Note:  Yourpowercordmaylookdierentfromtheonepicturedhere.
8 Chapter 1 Connect.
Chapter 1 Connect.
Apple TV at a Glance
Status lightIR receiver
£HDMI port dMicro USB port Optical digital audio port
GEthernet portPower port
Chapter 1 Connect.
9Chapter 1 Connect.
IR receiver
UsewiththeincludedAppleRemotetocontrolAppleTV.
Status light
ThestatuslightashesslowlywhenAppleTVstartsup.WhenAppleTVison,
thestatuslightglows.See“StatusLight”onpage31.
dMicro USB port
Forserviceanddiagnostics.
Power port
ConnecttheincludedACpowercordtothepowerportonAppleTV.
GEthernet port
IfyournetworkisEthernet-based,connectanEthernetcable.
£HDMI port
ConnectAppleTVtotheHDMIportofahigh-denitionTVusinganHDMIcable.
Optical digital audio port
ConnectAppleTVtoahometheaterreceiverthathasanopticaldigitalaudioport,
usinganopticaldigitalaudio(alsocalledS/PDIForTOSLINK)cable.
ZBuilt-in 802.11n Wi-Fi technology
ConnectAppleTVtoyourwirelessnetwork.
10 Chapter 1 Connect.
Chapter 1 Connect.
What You Need
TostartusingAppleTV,youneedthefollowing:
High-Denition TV
Ahigh-denitionTVcapableofdisplaying720pvideo
Cables
ÂAnHDMIcabletoconnectAppleTVtoyourTV
ÂAnopticaldigitalaudiocable(ifyouplantouseone)
Network
ÂAn802.11b,g,ornWi-Fiwirelessnetwork(wirelessvideostreamingrequires
802.11gor802.11n),or10/100Base-TEthernetnetwork
ÂAbroadbandInternetconnection(DSL,cable,orLAN)
ÂYourwirelessnetworknameandpassword(ifyouuseone)
Software and Accounts
ToplaycontentfromaMacorPConAppleTV,youneedthefollowing:
ÂAnAppleIDtorentmoviesorpurchaseTVshowsfromtheiTunesstore,
andtouseHomeSharingtostreamcontentfromaMacorPC
ÂiTunes10.2orlater
ÂANetixaccounttostreamcontent
Chapter 1 Connect.
11Chapter 1 Connect.
Setting Up Apple TV
AppleTVconnectstoyourTVthroughanHDMIportthatdeliversbothaudio
andvideo.BeforeyousetupAppleTV,lookattheportsonthebackofyourTV
tomakesureyouhavetherightcables.
YoucanconnectAppleTVtoahigh-denitionTVorhometheaterreceiverthat
hasanHDMIport,usinganHDMIcableforbothvideoandaudio.
YoucanalsouseanopticaldigitalaudiocabletoconnectAppleTVtoareceiver
foraudio.
Important:  BeforeyouconnectAppleTVtoapoweroutlet,carefullyread
theseinstallationinstructionsandthesafetyinformationintheincluded
Important Product Information Guide.
12 Chapter 1 Connect.
Chapter 1 Connect.
Step 1: Connecting the cables
1 ConnectoneendofanHDMIcabletothebackofyourTV.
2 ConnecttheotherendofthecabletotheHDMIportonthebackofAppleTV.
3 Ifyou’reusinganopticaldigitalaudiocableforaudio,connectoneendofthe
cabletotheaudioinputportonyourreceiverorTV,andtheotherendtothe
opticaldigitalaudioportonthebackofAppleTV.
Apple TV
Television
HDMI port HDMI port
HDMI cable
Note:  Thebuilt-in802.11Wi-FitechnologyconnectsAppleTVtoyourwireless
network.IfyournetworkisEthernet-based,connectAppleTVtoyournetwork
usinganEthernetcable.
Chapter 1 Connect.
13Chapter 1 Connect.
Step 2: Connect the power cord
ConnectoneendofthepowercordtothepowerportonthebackofAppleTV
andtheotherendtoapoweroutlet.
Power port
Important:  Don’tplaceanythingontopofAppleTV.Objectsplacedontop
mayinterferewiththewirelesssignal.Don’tplaceAppleTVonotherelectronic
equipmentinamediacabinet.
Step 3: Turn on your TV and select the input
ThersttimeyouuseAppleTV,ithelpsyouchoosealanguage,selectanetwork,
andcongureAppleTVtoworkwithyournetwork(ifnecessary).SeeChapter2,
“Congure.”onpage15.
IfyouseejustablackscreenthersttimeyouuseAppleTV,makesuretheinput
settingyou’veselectedonyourTVmatchestheinputyouconnectedthecables
toonyourTVorhometheaterreceiver.SeeChapter4,“Problem?NoProblem.”on
page25,andrefertothedocumentationthatcamewithyourTVforinformation
aboutitsinputs.
www.apple.com/support/appletv
Congure.
2
16 Chapter 2 Congure.
Chapter 2 Congure.
AppleTVhelpsyouselectandcongureyourwirelessnetworkconnection,and,
ifyouwanttowatchorlistentothecontentsofyouriTuneslibrary,connectto
iTunesonyourcomputer.
Network Conguration
Haveyournetworknameandpassword(ifyouuseone)andyourAppleRemote
handywhenyoucongureAppleTV.Makesuretherearenoobstructions
betweentheremoteandAppleTV.Forinformationaboutusingyourremote,
seeChapter3,“Watch.”onpage19.
Ifyou:
ÂUse a wired Ethernet network to connect,AppleTVautomaticallydetects
yournetwork.
ÂUse a wireless network to connect,AppleTVhelpsyouselectandcongureyour
networkconnection.
Connecting to Your Wireless Network
AppleTVhelpsyouconnecttoyourwirelessnetwork.Ifyouuseanameand
passwordtoaccessyournetwork,havethemready.
UsetheAppleRemoteto:
1 Selectyournetworkfromthelist,orenteryournetworknameifthenetwork
ishidden.
2 Enteryournetworkpassword(ifyouuseone).
Chapter 2 Congure.
17Chapter 2 Congure.
Ifyoudon’tconnectusingDHCP,youmayneedtoenteryourIPaddress,subnet
mask,routeraddress,andDNSaddress.
Tocompletethenetworkconnection,followtheonscreeninstructions.
Connecting to iTunes
ToaccessthecontentinyouriTuneslibraryonAppleTV,youneediTunes10.2or
laterinstalledonyourcomputer.Foracompletelistofsystemrequirements,see
“SoftwareandAccounts”onpage10.
Updating Your iTunes Software
YoucanupdatetothelatestversionofiTunes.
ÂOn a Mac,useSoftwareUpdatetoupdatetothelatestversionofiTunes.Touse
SoftwareUpdate,chooseApple()>SoftwareUpdate.
ÂOn a Windows-based computer,gotoiTunesHelptoupdatetothelatestversion
ofiTunes.OpeniTunes,andthenchooseHelp>CheckforUpdates.
Setting Up Home Sharing
Afteryousetupyournetworkconnection,youneedtosetupiTunesand
AppleTVtosharethecontentsofyouriTuneslibrary.UseHomeSharingin
iTunesandonAppleTVtosharetheiTuneslibraryofanycomputeronyourlocal
networkthathasHomeSharingsetup.
18 Chapter 2 Congure.
To set up Home Sharing in iTunes:
1 OpeniTunesonyourcomputer.
2 ChooseAdvanced>TurnOnHomeSharing.
3 TypeyourAppleIDandpassword,andthenclickCreateHomeShare.
4 Repeatsteps1through3oneachcomputeryouwanttouseforHomeSharing.
FormoreinformationaboutiTunes,openiTunesandchooseHelp>iTunesHelp.
To set up Home Sharing on Apple TV:
1 OnAppleTV,chooseSettings>Computers.
2 ChooseTurnOnHomeSharing,andthenenterthesameAppleIDandpassword
youenteredonyourcomputer.
www.apple.com/support/appletv
Watch.
3
20 Chapter 3 Watch.
Chapter 3 Watch.
ReadontolearnaboutpairingandusingyourAppleRemotewithAppleTV.
Using Your Apple Remote
UsetheAppleRemotetocontrolAppleTVsettingsandnavigateyourcontent.
MakesuretherearenoobstructionsbetweentheremoteandAppleTV.
MENU
Up
Down
Play/PauseMenu
Left Right
Select
Chapter 3 Watch.
21Chapter 3 Watch.
Basic Remote Functions
YourAppleRemotehasthebasicfunctionsdescribedbelow.
To Do this
Move through the menu options PressUp,Down,Left,orRight
Select an option from a menu PressSelect
Return to a previous menu PressMenu
Return to the main menu HolddownMenu
Reset Apple TV HolddownMenuandDownuntiltheAppleTV
statuslightblinksrapidly
Pair Apple TV and a remote HolddownMenuandRightfor6seconds
UpandDownontheAppleRemotedon’tcontrolthevolumeonyourTVor
hometheaterreceiver.UsetheremotethatcamewithyourTVorreceiverto
changethevolume.
Pairing Apple TV with a Remote
TheAppleRemoteworkswiththebuilt-inIRreceiveronAppleTV.Youcan
setAppleTVtoworkonlywiththeincludedremotebypairingAppleTVand
theremote.
22 Chapter 3 Watch.
Chapter 3 Watch.
To pair Apple TV with the included remote:
1 ChooseSettingsfromtheAppleTVmainmenu.
2 ChooseGeneral>Remotes>PairAppleRemote.
YoucanalsoholddownMenuandRightfor6secondstopairAppleTVandthe
AppleRemote.
WhenyousuccessfullypairyourAppleRemote,AppleTVdisplaysachainlink
symbol( )aboveapictureofaremote.AppleTVnowworksonlywiththe
pairedremote.
Unpairing Apple TV from a Remote
IfyoulosetheAppleRemotethatyoupairedAppleTVwith,youcanuseany
AppleRemotetounpairAppleTVfromthelostremotebyholdingdownMenu
andLeftfor6seconds.Youcanalsofollowthesesteps.
To unpair Apple TV from a paired remote:
1 ChooseSettingsfromtheAppleTVmainmenu.
2 ChooseGeneral>Remotes>UnpairAppleRemote.
Whenyousuccessfullyunpairthelostremote,AppleTVdisplaysabroken
chainlinksymbol( )aboveapictureofaremote.YoucannowpairAppleTV
withadierentremote.
Chapter 3 Watch.
23Chapter 3 Watch.
Changing the Remote Battery
WhenthebatterychargeinyourAppleRemoteislow,AppleTVdisplaysa
pictureofaremoteandawarningsymbol(·).Replacethebatterywitha
CR2032battery.
Battery
compartment
To replace the battery:
1 Useacointoremovethebatterycompartmentcover.
2 Removethebattery.
3 InsertaCR2032batterywiththepositiveside()facingup.
4 Replacethebatterycompartmentcoveranduseacointotightenit.
Important:  Disposeoftheusedbatteryaccordingtoyourlocalenvironmental
lawsandguidelines.
24 Chapter 3 Watch.
Renting Movies and Purchasing TV Shows
Youcanrentstandardorhigh-denitionmoviesandpurchaseTVshowsdirectly
onAppleTV(whereavailable).Followtheonscreeninstructionstondoutwhen
arentedmovieexpires.PurchasedTVshowsdon’texpire.
Whenarentedmovieexpires,itsnolongeravailableforplayback.Towatchit
again,youcanrentitagainfromiTunes.
Note:  Rentedmoviesarenotavailableinallregions.
www.apple.com/support/appletv
Problem? No Problem.
4
26 Chapter 4 Problem? No Problem.
Chapter 4 Problem? No Problem.
MostproblemswithAppleTVcanbesolvedquicklybyfollowingtheadvice
inthischapter.Foradditionaltipsandtroubleshootinginformation,seethe
AppleTVSupportpageatwww.apple.com/support/appletv.
Troubleshooting
IfyouhaveaproblemwithAppleTV,there’susuallyaquickandsimplesolution.
First,makesure:
ÂThecablesbetweenAppleTVandyourTVarepushedinalltheway.
ÂThepowercordsforAppleTVandyourTVaresecurelyconnectedtoaworking
powersource.
ÂYourTVisturnedonandsettothecorrectinput.
ÂAppleTVisconnectedtoyournetwork.GototheSettingsmenuonAppleTV,
selectNetwork,andseeifAppleTVhasanIPaddress.
ÂYournetworkandInternetconnectionsareonandworkingproperly.
Ifyoustillhavetrouble,tryresettingyourequipmentbydisconnectingAppleTV,
yourTV,yourwirelessnetworkingequipmentorbasestation,andyourrouter
fromthepoweroutlet.Wait30seconds,andthenreconnecteverything.
If the remote isn’t working
ÂPointtheremotedirectlyatAppleTV.
ÂIfyoupairedAppleTVwithanAppleRemote,makesureyou’reusingthe
pairedremote.
Chapter 4 Problem? No Problem.
27Chapter 4 Problem? No Problem.
ÂIftheAppleTVstatuslightashesoncewhenyoupressbuttonsonthepaired
remote,theproblemisn’twiththeremote.See“Ifyoucanseeapicturebut
AppleTVisn’trespondingonpage28.
ÂIfyou’reusinganunpairedremote,theAppleTVstatuslightashesthreetimes.
ÂIfyoupairedAppleTVwithanAppleRemoteandyoucan’tndthepaired
remote,setAppleTVtoworkwithanyAppleRemotebyholdingdownMenu
andLeftfor6secondsonanotherremote.
ÂMakesurethefrontofAppleTVisn’tblocked.
ÂIfAppleTVdisplaysapictureofaremoteandawarningsymbol(·),youneed
toreplacethebatteryintheremote.See“ChangingtheRemoteBatteryon
page23.
If Apple TV can’t access the network
ÂChecktheIPaddressAppleTVisusing.Ifitstartswith169.x.x.x,therouteror
basestationmaynotbeconguredproperly.ChecktoseeifDHCPaccessis
available,orcongureAppleTVwithamanualIPaddress.
ÂCheckforanyobstructions,andadjustthelocationofthebasestationor
AppleTV.
ÂIfsecurityisenabledonthenetwork,temporarilydisableitonthebasestation
andtryconnectingagain.
ÂAppleTVcannotconnecttoawirelessnetworkthatcontainshigh(extended)
ASCIIordouble-byte(Unicode)characters(suchasJapanese,Korean,or
Chinese)inthenameorpassword.
ÂIfyournetworkhassecurityenabled,makesureyouenterthecorrectpassword.
28 Chapter 4 Problem? No Problem.
Chapter 4 Problem? No Problem.
If your TV screen appears fuzzy or black
ÂMakesureyou’reusingthecorrectHDMIcableandthatitsconnectedrmly
toAppleTVandtoyourTV.
ÂMakesuretheinputsettingonyourTVmatchestheinputporttheHDMI
cableisconnectedto.Forinformation,seethedocumentationthatcame
withyourTV.
ÂMakesureyourHDTVsupports720pvideo.
If you can see a picture but Apple TV isn’t responding
ÂHolddownMenuontheAppleRemotetoreturntotheAppleTVmainmenu.
ÂMakesureyourTVisturnedonandfunctioningproperly.Forinformation,see
thedocumentationthatcamewithyourTV.
ÂIfyoupairedanAppleRemotewithAppleTV,makesureyoureusingthepaired
remote.See“PairingAppleTVwithaRemote”onpage21.
ÂResetAppleTVbydoingoneofthefollowing:
ÂHolddownbothMenuandDownontheAppleRemoteuntiltheAppleTV
statuslightblinksrapidly.
ÂDisconnectAppleTVfromthepoweroutlet,waitaboutveseconds,
andthenreconnectit.
ÂChooseGeneral>ResetSettingsfromthemainmenuonAppleTV.
Chapter 4 Problem? No Problem.
29Chapter 4 Problem? No Problem.
If Apple TV doesn’t respond, try restoring it
ÂOnAppleTV,chooseSettings>General>Reset,andthenselectRestore.
RestoringAppleTVcantakesometime,sobepatient.
ÂIfyournetworkdoesn’tuseDHCP,chooseCongureTCP/IPandenterthe
TCP/IPconguration.
ÂIfAppleTVstilldoesn’trespond:
ÂDisconnectthepowerandHDMIcablesfromAppleTV.
ÂConnectoneendofamicroUSBcable(soldseparately)tothebackof
AppleTV,andtheotherendtoyourcomputer.
ÂOpeniTunesonyourcomputer,selectAppleTVintheSourcelist,andthen
clickRestore.
If you can’t hear sound
ÂIfAppleTVisconnectedtoahometheaterreceiver,makesurethereceiveris
turnedon.
ÂMakesuretheinputsettingyouselectedonyourTVorreceivermatchesthe
inputyouhaveyouraudiocableconnectedto.Formoreinformation,seethe
documentationthatcamewithyourreceiver.
ÂMakesurethevolumeonyourTVorreceiveristurnedupandisn’tmuted.
ÂMakesureyou’reusingthecorrectaudiocableandthatit’sconnectedrmlyto
AppleTVandtoyourTVorreceiver.
ÂIfyou’reusingtheHDMIportforaudio,makesureyourTVsupportsaudio
throughitsHDMIport.TheHDMIportsonsomeolderTVssupportonlyvideo.
30 Chapter 4 Problem? No Problem.
Chapter 4 Problem? No Problem.
If Apple TV isn’t playing your photo albums or slideshows
ÂMakesureyouhavephotosinyourphotolibraryorinafolderonyour
computer.
ÂMakesureAppleTVandthecomputeryou’reusingaresetupforHome
Sharing.See“SettingUpHomeSharing”onpage17.
ÂMakesurethephotosyouwanttoshareareselected.IniTunes,choose
Advanced>“ChoosePhotostoShare,”andthenselectthephotosyouwant
toshare.
ÂMakesureAppleTVandyourcomputerareonthesamelocalnetwork.
ÂMakesureAppleTVandyourcomputerareusingthesameHomeSharing
account.
If noise is coming from your TV speakers:
ÂIfyourTVorspeakerssupportDolbyDigitalaudio,makesuretheDolbyDigital
OutsettingiscorrectforyourTVorspeakers.OnAppleTV,chooseSettings>
Audio&Video>DolbyDigitalOut,andselectOnorO.
If you don’t see your iTunes library under Computers on Apple TV:
ÂMakesureAppleTVandyourcomputerareonthesamelocalnetwork.
ÂMakesureAppleTVandiTunesareusingthesameaccountnameand
password.
Chapter 4 Problem? No Problem.
31Chapter 4 Problem? No Problem.
Status Light
ThestatuslightonthefrontofAppleTVindicateswhat’shappening.
If Apple TV is The status light
On Glows
O or in standby Iso
Starting up Flashesslowly
Accepting a command from the remote Flashesonce
Rejecting a command from the remote
(youpairedaremotewithAppleTV,but
you’reusingaremotethat’snotpaired)
Flashesthreetimes
Having problems Flashesquickly
32 Chapter 4 Problem? No Problem.
Chapter 4 Problem? No Problem.
Service and Support
MoreinformationaboutusingAppleTVisavailableiniTunesonscreenhelpand
ontheweb.Thefollowingtabledescribeswheretogetsoftwareandservice
information.
To learn about Do this
Service and support, discussions, tutorials,
and Apple software downloads
Goto:www.apple.com/support/appletv
Using iTunes OpeniTunesandchooseHelp>iTunesHelp.
ForanonscreeniTunestutorial(availablein
someareasonly),goto:
www.apple.com/support/itunes
Using iPhoto (in Mac OS X) OpeniPhotoandchooseiPhoto>iPhotoHelp
Safety and regulatory compliance
information
SeetheImportant Product Information Guide
thatcomeswithAppleTV.
Serial Number
TheserialnumberisprintedonthebottomofAppleTV.Youcanalsondthe
serialnumberintheAppleTVSettingsmenu.OnAppleTV,chooseSettings>
General>About.
Chapter 4 Problem? No Problem.
33Chapter 4 Problem? No Problem.
Care and Cleaning
NOTICE:Failuretofollowthesecareandcleaninginstructionscouldresultin
damagetoAppleTVorotherproperty.
Using Connectors and Ports
Neverforceaconnectorintoaport.Checkforobstructionsontheport.Ifthe
connectorandportdon’tjoinwithreasonableease,theyprobablydon’tmatch.
Makesurethattheconnectormatchestheportandthatyouhavepositioned
theconnectorcorrectlyinrelationtotheport.
Keeping Apple TV Within Acceptable Temperatures
OperateAppleTVinaplacewherethetemperatureisalwaysbetween0ºand
40ºC(32ºto104ºF).
Keeping the Outside of Apple TV Clean
TocleanAppleTV,unplugthepowercordandallcables.Thenuseasoft,
lint-freecloth.Avoidgettingmoistureinopenings.Don’tusewindowcleaners,
householdcleaners,aerosolsprays,solvents,alcohol,ammonia,orabrasivesto
cleanAppleTV.
Disposing of Apple TV Properly
ForinformationabouttheproperdisposalofAppleTV,andforotherimportant
regulatorycomplianceinformation,seetheImportant Product Information Guide.
K AppleInc.
©2011AppleInc.Allrightsreserved.
Underthecopyrightlaws,thismanualmaynot
becopied,inwholeorinpart,withoutthewritten
consentofApple.
Everyeorthasbeenmadetoensurethatthe
informationinthismanualisaccurate.Appleis
notresponsibleforprintingorclericalerrors.
Apple
1InniteLoop
Cupertino,CA95014
408-996-1010
www.apple.com
TheApplelogoisatrademarkofAppleInc.,
registeredintheU.S.andothercountries.Useof
the“keyboard”Applelogo(Option-Shift-K)for
commercialpurposeswithoutthepriorwritten
consentofApplemayconstitutetrademark
infringementandunfaircompetitioninviolation
offederalandstatelaws.
Apple,theApplelogo,AirPlay,AppleTV,iPad,
iPhone,iPhoto,iPodtouch,iTunes,Mac,and
MacOSaretrademarksofAppleInc.,registered
intheU.S.andothercountries.
AppleStoreandiTunesStoreareservicemarks
ofAppleInc.,registeredintheU.S.andother
countries.
ManufacturedunderlicensefromDolby
Laboratories.“Dolby,”“ProLogic,andthe
double-DsymbolaretrademarksofDolby
Laboratories.CondentialUnpublishedWorks,
©1992-1997DolbyLaboratories,Inc.All
rightsreserved.
Othercompanyandproductnamesmentioned
hereinmaybetrademarksoftheirrespective
companies.Mentionofthird-partyproductsis
forinformationalpurposesonlyandconstitutes
neitheranendorsementnorarecommendation.
Appleassumesnoresponsibilitywithregardto
theperformanceoruseoftheseproducts.

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