Argosy Research H 125 Series Users Manual

H-125 Series to the manual aad9e6f9-2a22-48d5-87ee-53fdc2acc5fc

2015-02-05

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WITH HP ELECTRONICS

Owner’s Manual
©2008

Manufactured by:
HELLENBRAND, INC.
404 Moravian Valley Road • Waunakee, Wisconsin 53597
Phone: 608-849-3050 • Fax 608-849-7398
Web: www.hellenbrand.com • Email: info@hellenbrand.com

This owner’s manual is designed to assist owners and installers with the operation, maintenance and installation of your new water
softener. It is our sincere hope that this manual is clear, concise and helpful to both owner and installer. We have included detailed instructions on general operating conditions, pre-installation and installation instructions, start-up, and timer and meter programming. We
have included a troubleshooting guide, service instructions and parts diagrams to assist you.
Owners will appreciate the simplified, illustrated format for operation, programming and troubleshooting. In the event that you need
professional assistance for servicing your water softener, please contact the dealer who installed this system.

Table of Contents
Job Specification Sheet............................................................................................................................................................................ 3
Soft Water Basics..................................................................................................................................................................................... 4
Operating Conditions................................................................................................................................................................................ 4
Pre-Installation Check List........................................................................................................................................................................ 5
Installation Instructions............................................................................................................................................................................. 6
Programming.......................................................................................................................................................................................7-17
Water Softener Disinfection.................................................................................................................................................................... 18
Water Softener Draining Procedure....................................................................................................................................................... 18
Trouble Shooting...............................................................................................................................................................................19-21
Conditioner and Salt Assemblies............................................................................................................................................................ 22
Parts Diagrams..................................................................................................................................................................................23-28
Wrench................................................................................................................................................................................................... 29
Flow Diagrams..................................................................................................................................................................................30-32
Specifications......................................................................................................................................................................................... 33
Programing Options............................................................................................................................................................................... 34
Operation Specifications........................................................................................................................................................................ 34
Service Instructions...........................................................................................................................................................................35-37
Pressure Drop Charts........................................................................................................................................................................38-39
Warranty................................................................................................................................................................................................. 40

Dealer Name _________________________________________ Phone ________________________________________
Address _____________________________________________________________________________________________
____________________________________________________________________________________________

Job Specification Sheet
MODEL NO. __________________________________________________________________________________________
*WATER TEST AT TIME OF INSTALLATION
_______ Hardness CaCo3 (gpg)

______ Other______________________

_______ pH
______ Reclamation mode enabled
______ No Hard By-pass enabled

______ Other______________________

_______ Iron (ppm)

______ Other______________________

______ Alternator system enabled
OPTIONAL RELAY SETTINGS
_______ Off

Relay 1

_______ On Time

Relay 1 Set Point

_______Start Time, Minutes into Regeneration

Relay 1 Duration

_______Run Time
_______ On Gallons

Relay 1 Set Point
Pulse per _______ Gallons

Relay 1 Duration
_______ Minutes Relay Closed

Relay 1 Set Point
_______ On Regen Gallons

Relay 1 Set Point
Pulse per _______ Gallons

Relay 1 Duration
_______ Minutes Relay Closed

Relay 1 Set Point

Relay 2
_______ On Time

Relay 2 Set Point

_______Start Time, Minutes into Regeneration

Relay 2 Duration

_______Run Time
_______ On Gallons

Relay 2 Set Point
Pulse per _______ Gallons

Relay 2 Duration
_______ Minutes Relay Closed

Relay 2 Set Point
_______ On Regen Gallons

Relay 2 Set Point
Pulse per _______ Gallons

Relay2 Duration
_______ Minutes Relay Closed

Relay 2 Set Point

*SIZING INFORMATION
All Water is Softened Except:
_______ Rear Hose Bib
_______ Front Hose Bib _______ Kitchen Cold
_______ Toilets _______ All Cold
_______ Other ________________________________________________________________________________________
The average family uses 75 gallons per person daily for all water uses in the home, about 50 gallons per person daily if soft water
is not supplied to the toilets, and about 30 gallons per person daily if only hot water is softened.
_______ Daily Water Usage (Gallons/Person)
x _______ Family Size (Number of people in family)
= _______ Total Gallons Per Day
x _______ Grains Per Gallon of Hardness

(Note: Add 3 grains per gallon of hardness for each ppm iron for total compensated hardness)

= _______ Total Grains Per Day
*INSTALLATION DATE _________________________________________________________________________________
*SERIAL NUMBER ____________________________________________________________________________________
NOTES ______________________________________________________________________________________________
3

Soft Water Basics
Hardness

Hardness in water is the amount of calcium and magnesium
present. A water softener removes the majority of calcium and
magnesium to produce softened water.
Hardness is measured in units of grains per gallon. When
your water is tested the hardness is calculated and expressed as
grains per gallon (gpg). This calculation, as well as the number
of people in your household will help determine what type and
size of water softener will most efficiently soften your water.
Your water softener contains an ion exchange
media (sometimes called resin) which removes the hardness from
water as it flows through the softener tank. Eventually so much
hardness collects on the exchange media that the softener can
no longer soften water. At this point it is considered "exhausted".
Regeneration is now necessary.

Regeneration

When ion exchange resin is saturated with calcium and magnesium (hard water ions) it must be recharged. This is accomplished
by rinsing the resin with a salt solution. The salt solution removes
the hardness and replaces it with sodium. The exchange media
is then ready to remove hardness from water. The hardness
minerals and excess brine solution are rinsed down the drain.
During the regeneration cycle the softener is also backwashed. This reversing of the normal flow of water serves to
remove sediment which may have accumulated during the softening process due to the filtering action of the exchange media.
Backwashing also loosens and fluffs up the bed of exchange
media to insure that during regeneration the brine solution will
come into contact with all the ion exchange media.

Figure 1

Maintenance of Your Softener

Salt: Salt to a softener is what gasoline is to a car. Not only must a softener have salt, but it should be the proper type to insure
efficient recharging of the unit. Ask your dealer what type of salt may best suit your needs. Always have an adequate supply of salt on
hand. Check the salt level of your brine tank every couple of weeks initially to determine how much salt you use - this will depend on how
much water you use. As a rule of thumb, with 20 gpg hard water, about a 1/2 lb. of salt per person per day is used. In other words, a
family of four uses 60 lbs. of salt a month. If your household does not use much water, do not fill your brine tank over 1/2 full, salt bridging may occur in the brine tank. This may result in hard water due to ineffective regeneration. Fill the tank approximately three-fourths
full, with a minimum of 12” of salt. DO NOT USE block salt when the H-125 control is programmed with a brine tank prefill. Block salt
does not dissolve quick enough to provide a good regeneration.
Cleaning Brine Tank: Salt tank may require periodic cleaning. Inspect the brine tank at least once a year for buildup of insoluble
materials. It is recommended to periodically clean the brine tank no matter what kind of salt you are using. See page 15, Miscellaneous
#2 for details on cleaning.

REMEMBER: Salt is the fuel to run your water softener. Buy the best clean salt available.

OPERATING CONDITIONS
Your water conditioner has been designed to adequately
handle up to 100 grains per gallon of hardness that might be
encountered as well as up to 2 ppm of Ferrous Bicarbonate
Iron. This is iron that is dissolved in an oxygen-free water supply.
It is not visible to the eye in a freshly drawn sample because the
water appears clear. But upon standing in contact with air, the
ferrous iron will become oxidized to the ferric state and start to
precipitate as a reddish brown floc. It can then be seen and if
allowed to remain in the supply will cause discolored water. In
order for your conditioner to remove the iron, air (oxygen) must

be kept from coming in contact with water until after it has been
passed through the water conditioner. In some cases, additional
equipment may be required to treat water supplies having special
characteristics, such as: ferric hydroxide iron, iron bacteria, low
pH, taste and odors, etc. If any question should exist, contact
your dealer.
This water softener is not intended to be used for treating
water that is microbiologically unsafe or of unknown quality
without adequate disinfection before or after treatment.

Pre-Installation Check List

(All electrical & plumbing should be done in accordance to all local codes)
Water Pressure: A minimum of 25 pounds of water pressure
(psi) is required for regeneration. Maximum 125 psi.
Water Quality: On rural water supplies there is often a problem
with sand or sediment in the water. (This problem occasionally
occurs in public water supplies.) If the water is not filtered before
being softened, the sand and sediment will plug up the water
softener restricting the flow through the resin bed. This problem
often requires rebedding of the mineral tank. Note: Well and/
or pump problems affecting the operation of the softener are
repairs that are not covered under warranty. To prevent these
unnecessary, and expensive repairs not covered under warranty,
we recommend the installation of an in-line filter system ahead
of the softener.
Electrical: A continuous 110 volt, 60 cycle current supply is
required. Make certain the current supply is uninterrupted and
cannot be turned off with another switch. All electrical connections must be connected per local codes. Surge protection is
recommended with all electric controls.

Existing Plumbing: Condition of existing plumbing must be
free from lime and iron build-up. Piping that is built-up heavily
with lime and/or iron must be replaced. If piping is blocked with
iron, additional equipment must be installed ahead of the water
conditioner to correct the problem.
Drain Line: The conditioner should be located close to a drain.
Avoid overhead drain lines if possible to prevent back pressure
on the brine injector. Overhead drains are not to exceed 8 feet
above the floor and no more than 20 feet in length. The pipe
size for the drain line should be a minimum of 3/4”. Backwash
flow rates in excess of 7 gpm or length in excess of 20’ require
1” drain line.
Bypass Valves: Always provide for the installation of a bypass
valve.
Softening: It is recommended that the conditioner be installed
to soften both the hot and cold water supply. A separate hard
water faucet may be plumbed for drinking purposes if you desire.
Outside faucets should be left on hard water.
Caution: Water temperature is not to exceed 110°F; the conditioner cannot be subject to freezing conditions, or to a vacuum
due to loss of pressure (such as a water main break).

bypass valve OPERATION

Figure 2

Figure 4

Figure 3

Figure 5

Installation Instructions

(All electrical & plumbing should be done in accordance to all local codes)
• Do not use vaseline, oils, other hydrocarbon lubricants or
spray silicone anywhere. A silicon lubricant may be used
on black o-rings but is not necessary. Avoid any type of
lubricants, including silicone, on red or clear lip seals.
• Do not use pipe dope or other sealants on threads. Only teflon
tape may be used on threads. Teflon tape is not necessary
on the nut connection or caps because of o-ring seals.
• The pipe size for the drain line should be a minimum of 3/4”.
Backwash flow rates in excess of 7 gpm or length in excess
of 20’ require 1” drain line.
1. Place the conditioner where you want to install it, making
sure it is on a clean, level and firm base.
2. Do all necessary plumbing (inlet to inlet, outlet to outlet and
drain line to drain). The control valve, fittings and/or bypass
are designed to accommodate minor plumbing misalignments
but are not designed to support the weight of a system or
the plumbing.
3. When assembling the installation fitting package (inlet and
outlet), connect the fitting to the plumbing system first and
then attach the nut, split ring and o-ring. Heat from soldering
or solvent cements may damage the nut, split ring or o-ring.
Solder joints should be cool and solvent cements should
be set before installing the nut, split ring and o-ring. Avoid
getting primer and solvent cement on any part of the o-rings,
split rings, bypass valve or control valve.
4. A jumper ground wire should be installed between the
inlet and outlet pipe whenever the metallic continuity of
a water distribution piping system is interrupted. Install
jumper ground wire on metal pipes.
5. The drain connection may be made using either 5/8” polytube
(See figure 6a, page 6) or a 3/4” female adapter. If soldering,
joints near the drain must be done prior to connecting the

drain line flow control fitting. Leave at least 6” between the
drain line control fitting and solder joints when soldering pipes
that are connected on the drain line control fitting. Failure
to do this could cause interior damage to the drain line flow
control fitting.
6. The brine refill flow control assembly is installed in an easy
to access refill elbow located on top of the control valve.
The refill flow control assembly is attached to the control
valve with a locking clip. The locking clip allows the elbow
to rotate 270 degrees so the outlet can be orientated towards
the saltkeeper.
7. Connect the brine line found in the brine tank to the brine
connection on the control valve. The control valve has a
standard refill elbow which a 3/8” flexible tube can be connected, see figure 6a, page 6. (An optional elbow can be
ordered which accommodates a 1/2” flexible tube for a high
regenerant draw rate situation). Both elbows use the same
refill flow control and retainer. Do not connect the other end
of the brine line to the safety brine valve in the brine tank at
this time. Make sure the floor is clean beneath the salt tank
and that it is level and smooth.
8. A 1/2” (inside diameter) gravity drain line should be connected
to the overflow elbow on the side of the brine tank and run to
a drain below the level of the elbow. This overflow drainage
system provides protection from water damage in the event
of a brine shut-off malfunction. Tubing is not provided to
do this.

In all cases where an overflow could result in water damage for various reasons, this overflow protection must be
used. Do not connect the tubing to the drain line on the
control valve discharge line and do not run this line above
the overflow elbow height at any point. Provide air gap.

Drain
Connection
Brine Line
Connection

Figure 6a

Figure 6b

Programming
12:00pm

General Information

The H125 control valve is the “brain” of your water softener.
It consists of the valve body and powerhead with solid state
microprocessor.
The display panel (see Figure 7) consists of the LCD display
and five push buttons which are used in displaying and programming the water softener settings.

Initial Start Up

The initial start up will probably be done by the technician installing the softener system. If not, the following instructions will step
you through the process.
1. Complete all plumbing connections: inlet, outlet, drain
line and brine line. Do not add salt at this time.
2. Place the bypass valve in the bypass position. (See
figure 3 page 5) Turn on the main water supply. Open
a cold soft water faucet to flush the piping of any air
and/or foreign material. Run until the water is clear.
3. Manually add 6 inches of water to the brine tank.
4. Now plug the transformer into a 110-volt receptacle. (Be
certain the outlet is uninterrupted.) Within 5 seconds the
control will automatically align itself into the softening
mode and display will automatically alternate between
time of day, gal/min and gallons remaining. (Figure 8,
page 7).
5. Set the time of day by pushing clock button (figure 9,
page 8) and using  and  buttons.
6. Push REGEN button and hold it down for 3 seconds.
The system will advance to the “First” position. (Note:
Depending on how the system is programmed it could
read backwash, rinse, brine or fill). Keep pushing
REGEN button until “Rinse” shows in the lower right
hand corner of display. Slowly place the by-pass into
the “diagnostic mode” (see fig 4, page 5). Run water
to the drain until it runs clear. Return the by-pass valve
to the by-pass position (fig 3, page 5). Push REGEN
button until “unit is back to softening mode.
7. Once again, push REGEN button and hold down for
3 seconds. Keep pushing REGEN button until “Back-

General Operation

wash” appears. Slowly place the by-pass valve into the
“Diagnostic Mode” 1/2 way. Allow water to slowly fill
the mineral tank. When a solid stream of water starts
coming out of the drain line, open the by-pass inlet
valve all the way and allow to run out the drain until
water clears. Then slowly place the by-pass into the
“normal operation” mode by opening the outlet side of
by-pass valve, figure 2, page 5.
8. Press the REGEN button until LED display says “REGENERANT DRAW-DN”. Loosen the brine line from
the control valve. Place finger over the end of brine
connection on valve to check for suction. If no suction, see trouble-shooting guide. (See #11, Page 20)
If proper suction, attach brine tube to control valve,
and allow it to draw water down to the bottom of the
air check, (figure 6b, page 6).
9. Press REGEN button again until LED once again displays “BACKWASH”. Keep in backwash until water
once again runs clear at the drain.
10. Press REGEN button again until “RINSE” is displayed.
Allow rinse cycle to run its full course. While the rinse
cycle is finishing, this would be a good time to load
your brine tank with salt. If utilizing brine recovery,
add full volume of water to brine tank for the 1st
REGENERATION.
11. Once the rinse cycle has finished, the softener control
will return to the softening cycle. The LED screen will
scroll between “TIME/GPM/Gallons Remaining”.
12. Next set your softeners water hardness, days override
and regeneration time settings (see figure 10a, page 8).

Your programming is now complete.

user displays/settings

NORMAL OPERATION SCREENS

REGEN TODAY
flashes in upper left
REGEN TODAY CAPACITY REMAINING
corner of display
GAL
between rotating dis- GPM
play when REGEN
OR
button pushed once.

DAYS TO A REGEN

650

GPM
Flashes when the
turbine is rotating.
User screens will continuously scroll, switching
views every 3 seconds. If the screens are manually scrolled, this screen will remain constant for
5 minutes then continue to scroll. The conditional
screens will take precedence over the scrolling
and the conditional conditions will apply.

TIME OF DAY

6:35

FLOW RATE

Figure 8

USER DISPLAY 2
Displays current time.

GPM

USER DISPLAY 3
Displays present flow
rate.



When water is being treated (i.e. water is
flowing through the system) the word "GPM"
flashes on left side of display when other than
flow rate is displayed.

USER DISPLAY 1
Typical user
display. Shows
capacity or days
remaining before a
regeneration.



When the system is operating, one of three
displays may be shown. Pressing NEXT will
alternate between the displays. One of the
displays is the current time of day. The second display is one of the following: days to a
regen or gallons remaining. Days To A Regen
is the number of days left before the system
goes through a regeneration cycle. Capacity
remaining is the number of gallons that will
be treated before the system goes through a
regeneration cycle. The third display is current
flow in gal/min. The user can scroll between
the displays as desired by pushing NEXT or
display will scroll automatically.

Figure 7

6.8

DEALER NAME
DEALER PHONE NUMBER

May display if service is required.

SET TIME OF DAY
=  Up Arrow

Step 1

SET

Step 1 - Press SET CLOCK.
Step 2 - Current Time (hour): Set the hour of the day using  or  buttons.
AM/PM toggles after 12. Press NEXT to go to step 3.


TIME HOUR
SET

6:35

Step 2

Step 3 - Current Time (minutes): Set the minutes of day using  or  buttons.
Press NEXT to exit Set Clock. Press REGEN to return to previous step.
Power Loss - Lithium battery on circuit board provides up to 2 years of time
clock backup during power outages. If the power is out when battery is depleted,
only time of day needs to be reset, all other values are stored in non-volatile
memory. When time of day is flashing, replace lithium coin type 2032 battery.


TIME MINUTES
SET

6:35

Step 3

Battery back-up feature will be activated after 24 hours of power.
Do not forget to reset for daylight savings time.



RETURN TO ROTATING DISPLAY

Figure 9

INSTALLER DISPLAYS/SETTINGS

Step 1

=  Up Arrow


WATER HARDNESS
SET

Step 2 - Hardness: Set the amount of total compensated hardness in
grains (hardness as calcium carbonate) per gallon using  or  buttons. The factory setting is 20 with value ranges from 1 to 150 in 1 grain
increments. Note: The grains per gallon should be increased if soluble
iron needs to be reduced. Add 3 grains of hardness for each ppm of iron
present. If this display shows nA -, then system is set-up in “filter” mode or
"AUTO" is not selected in softener system setup. (See page 34). Press
NEXT to go to Step 3. Press REGEN to exit Installer Displays/Settings.


DAYS BETWEEN REGEN

Step 3

Step 3 - Day Override: This sets the number of days between regenerations. If value set to “oFF” regeneration initiation is based solely on gallons
used. If value is set as a number (allowable range from 1 to 28) a regeneration initiation will be called for on that day even if sufficient number of
gallons were not used to call for a regeneration. Set Day Override using 
or  buttons: Factory setting is 14 days.
• number of days between regeneration (1 to 28); or
• “oFF”


REGEN TIME HOUR

2:00

Step 4

See figure 12a & b, page 11-12, for more detail on softener setup. Press
NEXT to go to step 4. Press REGEN to return to previous step.


REGEN TIME MINUTES
SET

2:00

Step 4 - Regeneration Time (hour): Set the hour of day for regeneration
using  or  buttons. AM/PM toggles after 12. The factory setting time is
2:00 a.m. This display will show “REGEN” “Immediate on zero GAL” if
“Immediate” is selected on Step 12 of softener set-up. See page 34. Press
NEXT to go to step 5. Press REGEN to return to previous step.

Step 5



Step 5 - Regeneration Time (minutes): Set the minutes of day for regeneration using  or  buttons. This display will not be shown if system is set
for immediate regeneration. Press NEXT to exit Installer Displays/Settings.
Press REGEN to return to previous step.

RETURN TO ROTATING DISPLAY

Figure 10a

=  Down Arrow

Step 1 - Press NEXT and  simultaneously for 3 seconds.

Step 2

SET

=  Down Arrow

Manual Regeneration

Sometimes there is a need to regenerate the system, sooner than when the system calls for
it, usually referred to as manual regeneration. There may be a period of heavy water usage
because of guests or a heavy laundry day.

"REGEN TODAY" CAPACITY REMAINING

320

To initiate a manual regeneration at the preset delayed regeneration time, press and
release “REGEN”. The words “REGEN TODAY” will flash in left corner of display as it
scrolls through displays to indicate that the system will regenerate at the preset delayed
regeneration time. If you pressed the “REGEN” button in error, pressing the button
again will cancel the request.

GAL

To initiate a manual regeneration immediately, press and hold the “REGEN” button for five seconds. The system will begin to regenerate immediately. The request cannot be cancelled. You must cycle all the way through the cycles to make it stop. PLEASE NOTE:
This will reset the meter.
Note: If the salt tank does not contain salt, fill with salt and wait at least two hours before regenerating. If two regenerations
are desired within 24 hour period, press /release REGEN button. REGEN TODAY will flash on screen. Press and hold REGEN
button until valve initiates regeneration.

Regeneration Mode

Typically a system is set to regenerate at a time of low water usage. An example of a time with
low water usage is when the household is asleep. If there is a demand for water when the system
is regenerating, untreated water will be supplied.
When the system begins to regenerate, the display will change to include information about the
step of the regeneration process and the time remaining for that step to be completed (see figure
11). The system runs through the steps automatically and will reset itself to provide treated water
when the regeneration has been completed.

Regeneration Step
(shows time remaining in regen step
is 8 minutes, 22 seconds)
BACKWASH

8:22

Figure 11

cycle time adjustments
Normally it is not recommended to adjust the lengths of the cycle times. However, certain water conditions may
dictate adjustments. This should only be done from the recommendation of a water conditioning professional.
The following chart shows the upper and lower limits of each cycle.
Cycle Options
Fill
Softening (Service)
Backwash
Regenerant Draw DN
Backwash
Rinse-Fast

Units
Lbs.
Minutes
Minutes
Minutes
Minutes
Minutes

Lower/Upper Limit
0.1 to 200
1 to 480
1 to 120
1 to 180
1 to 120
1 to 120

Factory Setting
See Page 33
120
8
60
8
4

softener setup
Step 1S

=  Down Arrow



Step 1S – Press NEXT and  simultaneously for 3 seconds. If screen in Step 2S does
not appear in 5 seconds the lock on the valve is activated.
Step 2S

SOFTENING
SET

=  Up Arrow

TYPE

STEP 2S – Select between softening or filtering. A flashing "SOFTENING" or "FILTERING" will appear. Choose SOFTENING using  or  button. Factory setting is
Softening. Press NEXT to go to Step 3S. Press REGEN to exit Softener System Setup.


FILL
SET



20.0

Step 3S
LBS

STEP 3S – Select the time for the first cycle (which in this example is FILL, setting is
changed by lbs. of salt entered) using the  or  button. Factory setting is Medium
Salting, See page 33. Press NEXT to go to Step 4S. Press REGEN to return to previous
step.

SOFTENING TIME
SET

120:00

Step 4S

STEP 4 S – Select the time for the second cycle (which in this example is SOFTENING)
using  or  button. Press NEXT to go to Step 5S. Press REGEN to return to the previous
step.

Step 5S

STEP 5 S – Select the time for the third cycle (which in this example is BACKWASH) using
the  or  button. Press NEXT to go to Step 6S. Press REGEN to return to the previous
step.

Step 6S

STEP 6 S – Select the time for the fourth cycle (which in this example is dn BRINE) using
the  or  button. Press NEXT to go to Step 7S. Press REGEN to return to the previous
step.

MIN


BACKWASH TIME

8:00

SET

MIN


DRAW TIME
SET

60:00

MIN


BACKWASH TIME
SET

Step 7S

8:00

MIN


RINSE TIME
SET

STEP 7 S – Select the time for the fifth cycle (which in this example is BACKWASH) using
the  or  button. Press NEXT to go to Step 8S. Press REGEN to return to the previous
step.

Step 8S

4:00

STEP 8 S – Select the time for the sixth cycle (which in this example is RINSE) using the
 or  button. Press NEXT to go to Step 9S. Press REGEN to return to the previous step.

MIN


Step 9S

GRAIN OF CAPACITY
SET

64.0

x1K


NORMAL
SET

FILL

Step 10S

STEP 10 S – Select between proportional or normal brining. Use  or  buttons to
select. Proportional brining is only available if configured as prefill/upflow softener or
screen will not appear. Proportional brining will divide the actual gallons used by calculated
volumetric capacity then multiply fill volume by this percentage. This option requires a functioning meter. Factory Setting = Normal brining. Press NEXT to go to Step 11S. Press
REGEN to return to previous step.


RESERVE CALCULATOR
SET

AUTO


Figure 12a

STEP 9 S - Set Grain Capacity using the  or  button. The ion exchange capacity is in
grains of hardness as calcium carbonate for the system based on the pounds of salt that
will be used. The allowable grains capacity range varies from 5,000 to 500,000 grains. The
increment increase is 500 for the range from 5000 to 50,000; 1000 for the range of 50,000 to
200,000; and 2000 for the range of 200,000 to 500,000. Grains capacity is affected by the fill
time. The grains capacity for the selected lbs. salting should be confirmed by testing. The
capacity and hardness levels entered are used to automatically calculate reserve capacity
when gallon capacity is set to AUTO. Factory setting is the capacity of the softener at
medium salting. See Page 33. Press NEXT to go to Step 10S. Press REGEN to return to
previous step.

Step 11S

Step 11 S – Set Gallons Capacity using  or  button. If value is set to:
• “AUTO” gallon capacity will be automatically calculated and reserve capacity will be automatically estimated;
• “oFF” regeneration will be based solely on the day override set (see Installer Display/Settings Step 3, page 8 / proportional brining will not fuction if OFF selected); or
• as a number of gallons (allowable range 20 to 250,000) regeneration will be based on the
value specified.
Increment increase is 20 for the range 20 to 2000, 100 for the range of 2000 to 10,000 and
500 for the range of 10,000 to 50,000 and 2000 for range of 50,000 to 250,000.
If “oFF” or a number is used, hardness cannot be set in Installer Displays/Settings Step 2,
page 8. See page 34 for more detail. Factory Setting is AUTO. Press NEXT to go to Step
12 S. Press REGEN to return to previous step.

DELAY + IMMEDIATE
SET

REGEN

STEP 12 S – Set Regeneration Time Options using the  or  button. If value is set to:
• “DELAY” means regeneration will occur at the preset time; (page 8, step 4)
• “IMMEDIATE” means regeneration will occur immediately when the gallons capacity reaches 0
(zero); or
• “DELAY + IMMEDIATE” means regeneration will occur at one of the following:
- the preset time when the gallons capacity falls below the reserve or the specified number of days
between regenerations is reached, whichever comes first; or
- immediately after 10 minutes of no water usage when the gallon capacity reaches 0 (zero).
See page 34 for more options. Factory Setting is DELAY + IMMEDIATE. Press NEXT to go to
Step 13S. Press REGEN to return to previous step.

Step 13S

STEP 13 S – Set Relay to activate by Time or Gallons, REGEN GALLONS or OFF by using 
or  buttons. A relay can be used to operate a chemical feed pump or solenoid. The choices are:
• Relay Triggered on Time - Relay activates after set number of minutes after start of regeneration. Start of regeneration is defined by first backwash cycle, dn brine or up brine, whichever
is first. Relay deactivates after set time.
• Relay Triggered on Gallons - Relay activates every set number of gallons while in service and
deactivates after set time.
• Regen Gallons - Relay activates after set number of gallons in service and if any water is
used during regeneration and de-activates after set time or when meter stops registering flow,
whichever comes first.
• Off - If off is selected, Steps 14S or 15S will not be shown. Factory setting = OFF. Press
NEXT to go to step 14S or 15S for relay settings, or 20S if OFF selected.



Step 12S

RELAY 1 TRIGGER

TIME

SET


Step 14S

RELAY 1 SET POINT

SET

MIN

STEP 14 S – If off was selected in previous step, this screen does not appear.
If Time chosen to Activate Relay, use up and down arrows to set # of minutes AFTER START OF
REGEN to activate relay. Press NEXT.
Start of regeneration is defined as first Backwash or Regenerant Draw.


RELAY 1 DURATION
SET

3:00

Step 15S
MIN

STEP 15 S – Use Up and Down arrows to set duration of relay activation in minutes.
Time Range = 1 second - 500 minutes. Press NEXT to go to Step 20S. Press REGEN to return to
previous step.


RELAY 1 TRIGGER
SET

Gallons Chosen to Activate Relay, This screen indicated gallons chosen to activate relay. If Off
or Time was selected in previous steps, this screen does not appear. Press NEXT to select number
of gallons per relay activation.

GALLONS


RELAY 1 SETPOINT

SET

Step 16S
GAL

STEP 16 S – use up and down arrows to set # of gallons per relay activation.
Range = 1-100 gallons. Press NEXT to select duration of relay activation.


RELAY 1 DURATION
SET

0:01


Figure 12b

MIN

Step 17S

STEP 17 S – Use up and down arrows to set duration of relay activation in minutes. Range = 1
second - 500 minutes. Press NEXT to go to Step 20S. Press REGEN to return to previous step.

RELAY 1 SET POINT
SET

REGEN

If REGEN gallons chosen to activate relay. Relay activates after set number of gallons
have been used in service and if any water is used during regeneration and then deactivates
after set period of time or after flow stops, whichever comes first. Press NEXT to select number of gallons per relay activation.

GAL


RELAY 1 SETPOINT
SET

Step 18S
GAL

STEP 18 S – Use up and down arrows to set number of gallons per relay activation. Range
1-100 gallons. Press NEXT to select duration of relay activation.


RELAY 1 DURATION
SET

0:01

Step 19S
MIN

STEP 19 S – Use up and down arrows to set duration of relay activation in minutes. Range:
1 second - 500 minutes. Press NEXT to go to Relay 2 Trigger.


RELAY 2 TRIGGER
SET

Relay 2 programming includes identical options as Relay 1.

TIME


RETURN TO ROTATING DISPLAY

Service REMINDER
SERVICE ALARM
SET

Step 20S

BOTH

STEP 20S – Set scheduled service alarm using  or  buttons. Available options
are OFF, TIME, ON GAL or BOTH. Selecting OFF disables this feature. If OFF is
selected press NEXT to exit System Setup. If TIME, ON GAL or BOTH is selected
press NEXT to select the TIME and/or ON GAL values. See Steps 21S and/or 22S.
Press REGEN to return to the previous step.


SCHEDULED SERVICE
SET

0.25

Step 21S

STEP 21S – Service alarm for TIME ranges from 0.25 to 9.75 years. Use  or 
buttons to select value. Press NEXT to either exit System Setup or if BOTH was
selected go to Step 22S. Press REGEN to return to the previous step.


SCHEDULED SERVICE
SET

80000

Step 22S
GAL


RETURN TO ROTATING DISPLAY

STEP 22S – Service alarm for ON GAL ranges from 100 to 9,999,900 gallons. Use

 or  buttons to select value. Press NEXT to exit System Setup. Press REGEN

to return to the previous step.

DIAGNOSTICS
=  Up Arrow

=  Down Arrow

Reset Diagnostic Values: Hold
UP/DOWN buttons for 3 seconds.

DAYS SINCE REGEN

NEXT/DOWN buttons for 3 seconds, then hold

Step 1D

STEP 1D – Press  or  simultaneously for three seconds. If screen in step 2D
does not appear in 5 seconds the lock on the valve is activated.

Step 2D

STEP 2D – Days, since last regeneration: This display shows the days since
the last regeneration occurred. Press the NEXT button to go to Step 3D. Press
REGEN to exit Diagnostics.

DAY


SINCE LAST REGEN

342

GAL

Step 3D

STEP 3D – Volume, since last regeneration: This display shows gallons of water
that has been treated since the last regeneration. This display will equal zero if a
water meter is not installed. Press the NEXT button to go to Step 4D. Press REGEN to return to previous step.


RESERVE HISTORY
DAY

0 160

GAL

Step 4D


USAGE HISTORY
DAY

1 108 GAL

Step 5D


MAX FLOW
DAY

12.7 GAL

Step 6D


RETURN TO NORMAL MODE

STEP 4D – Volume of reserve capacity used for last 7 days: If the unit is set up
as a softener, a meter is installed and Set Volume Capacity is set to "Auto", this display shows 0 day (for today) and the reserve capacity. Pressing the  button will
show day 1 (which would be yesterday) and displays the reserve capacity. Pressing the  button again will show day 2 (the day before yesterday) and the reserve
capacity. Keep pressing the  button to show the capacity for days 3, 4, 5 and 6.
The  button can be pressed to move backwards in the day series. Press NEXT
button at any time to go to Step 5D. Press REGEN to return to previous step.
STEP 5D – Volume of water used, 63-day usage history: This display shows day
0 (for today) and 1 (for yesterday) will show day 2 (which would be the day before
yesterday) and flashes the volume of water treated on that day. Continue to press
the  button to show the volume of water treated for the last 63 days. If a regeneration occurred on the day the "letter R" will also be displayed. This display will
show dashes if a water meter is not installed. Press the NEXT button at any time
to go to Step 6 D. Press REGEN to return to the previous step.
STEP 6D – Flow rate, maximum of each of last seven days: The maximum flow
rate in gallons per minute that occurred in each of the last seven days will be
displayed. Press  arrow to display maximum flow rate today = 0, yesterday = 1.
This display will equal zero if a water meter is not installed. Press the NEXT button
to exit Diagnostics. Press REGEN to return to the previous step.
To reset diagnostic data push "Next" and  button until TYPE appears in window,
then press " & " button simultaneously for 3 seconds.

VALVE HISTORY
(Can not be reset)

STEP 1VH – Press  and  simultaneously for three seconds and release, then
press  and  simultaneously and release. If screen in step 2VH does not appear
in 5 seconds the lock on the valve is activated.

Step 2VH

STEP 2VH – Days, total since start-up: This display shows the total days since
startup. Press the NEXT button to go to Step 3VH. Press REGEN to return to
previous step.



Step 1VH

TOTAL DAYS

970


TOTAL REGENS

235

Step 3VH

STEP 3VH – Regenerations, total number since start-up: This display shows the
total number of regenerations that have occurred since startup. Press the NEXT
button to go to Step 4VH. Press REGEN to return to previous step.


TOTAL GALLONS
GAL
x1K

175

Step 4VH

STEP 4 VH – Volume, total used since start-up: This display shows the total
gallons treated since startup. This display will equal zero if a water meter is not
installed. Press NEXT button to exit Valve History. Press REGEN to return to
previous step.


ERROR LOG

1- - 

RETURN TO ROTATING DISPLAY

Use  and  arrows to display sequential error codes.

CYCLE SEQUENCE
Anytime cycle sequence is modified, softener set-up will revert to
manufacturer setting and must be reprogrammed as desired.
Cycle Sequence instructions allows the operator to set the order of the
cycle. The Softener System Setup allows the operator to set how long
the cycles will last. The operator may choose up to 9 cycles in any order.

Cycle Options
REGENERANT
DRAW-DN
SOFTENING

BACKWASH
RINSE

FILL
END

END must be used as the last cycle option. The SERVICE cycle should
only be used in brine prefill applications to allow salt to dissolve.
The following is an example of how to set a valve so that when regeneration is initiated, BACKWASH occurs first, regenerant
draw DN occurs second, RINSE occurs third, and FILL occurs fourth.
Step 1CS

STEP 1 CS – Press NEXT and  simultaneously for five seconds or until display changes and
release. Then press NEXT and  simultaneously again for 5 seconds and release. If screen in
step 2CS does not appear in 5 seconds the lock on the valve is activated.



1.25

SET

Step 2CS

STEP 2 CS – Meter Size. Use the  or  to select from 1.0", 1.25", 1.50", 2.0" meter. H125 is a
1.25" meter. It is necessary to select meter size to coincide with control valve size used. Press
NEXT to go to Step 3C.


AUX VALVE CONTROL
SET

OFF

Step 3CS



STEP 3CS – Use the  or  to select on of the following:
• OFF; or
• Brine Reclaim – Step 4CS; or
• Twin Alternating System – Step 6CS; or
• No Hard Water Bypass During Regeneration – Step 7CS.
• Factory Setting is OFF

Brine Reclaim: When Reclamation Mode is ENABLED, a portion of the unused brine is diverted after it has passed through the resin
bed. Brine discharge contains unused salt that can be used for brine make-up for the next regeneration. A motorized alternator valve
(MAV) must be connected to the two-pin connector labeled ALTERNATOR DRIVE located on the circuit board or error code 106 will
result. The MAV diverts the brine discharge to brine tank. A-Port discharges to brine tank. B-Port discharges to drain. Start time and
duration settings are for specified pressures, if variation occurs on site, elution study can be done to provide settings that optimize salt
savings without sacrificing capacity. For detailed instructions, see Brine Recovery instructions (73-355-BR).

Programming needed for Brine Recovery:
1. Start Time
2. Duration
3. Lower Salt Setting

BRINE RECLAIM
Water Pressure

35 PSI
45 PSI

55 PSI

65 PSI

Water Pressure

H125-48

H125-64

40:00/10:00/2.0

40:00/12:00/3.3

46:00/11:00/4.2

36:00/8:45/2.0

38:00/11:00/3.3

44:00/11:00/4.3

33:00/8:30/2.0

36:00/11:00/3.3

41:00/8:30/4.0

32:00/7:45/2.0

35:00/9:45/3.0

40:00/7:40/4.0

35 PSI

H125-128

H125-160

H125-192

46:00/13:00/6.0

48:00/12:00/8.0

50:00/12:00/10.3

50:00/10:00/12.0

55 PSI

44:00/11:00/6.5

46:00/11:00/8.0

48:00/10:00/10.3

48:00/9:30/12.0

41:00/10:40/6.0

43:00/9:45/8.0

45:00/9:40/10.0

45:00/8:30/12.0

40:00/10:00/6.0

42:00/8:55/8.0

44:00/8:55/10.0

44:00/7:50/12.0

45 PSI

65 PSI

H125-96

start time / duration / salt setting - 10 lbs./ft3

H125-32-10

start time / duration / salt setting - 10 lbs./ft3

Only displays if reclamation of brine is enabled in Step 3CS. Selection requires that a connection to a MAV is made to the two-pin connector labeled DRIVE on PC Board.

RECLAMATION MODE
SET

ENABLED

Press NEXT to go to Step 4CS. Press REGEN to return to previous step.


RECLAIM START
SET

30:00

MIN

Step 4CS

STEP 4CS – Use the  or  buttons to select the number of minutes after the start of the draw
cycle before the MAV will divert the brine waste water from the plumbing drain receptacle to the
brine tank. Press NEXT to select duration of brine reclaim.


RECLAIM DURATION
SET

8:00

Step 5CS

MIN

Press NEXT to go to Step 8CS. Press REGEN to return to previous step.


ALTERNATOR SYSTEM
SET

ALT A

STEP 5CS – Only displays if reclamation of brine is enabled in Step 3CS. Use the  or  buttons to select the number of minutes to divert the brine waste water to the brine tank. After the
minutes count down to zero the waste water will once again be diverted to the plumbing drain
receptacle.

Step 6CS



STEP 6CS –Twin Alternating System – Allows automatic alternation between two units to
provide softened water 24 hours a day.
Use  or  buttons to select ALT A or ALT B. Selection requires connection to a MAV is made.
Select ALT A for the control valve that has the two pin connector labeled DRIVE connected to
the MAV (motorized alternator valve).
Select ALT B for the control valve that will not be connected to the alternator valve motor.
Must do one of the following:
• If set up for a softener, Volume Capacity in GALLONS, select
Regeneration Time Option “IMMEDIATE” and select DAYS BETWEEN REGEN “OFF”.
• For additional programming information, refer to MAV manual.
Press NEXT to go to Step 8CS. Press REGEN to return to previous step.

NO HARD BYPASS
SET

ENABLED

Step 7CS



STEP 7CS – No Hard Water Bypass Enabled - Use  or  buttons to select NO HARD
WATER BYPASS ENABLE. Selection requires that a connection to a Motorized Alternator Valve
(MAV) is made to the two pin connector labeled ALTERNATOR DRIVE located on the printed
circuit board. The MAV will be driven closed before the first regeneration cycle that is not FILL
or SOFTENING or FILTERING, and be driven open after the last regeneration cycle that is not
FILL.
Press NEXT to go to Step 8CS. Press REGEN to return to previous step.

AUXILIARY INPUT

OFF

SET

Step 8CS
REG


BACKWASH
SET

CYCLE1

Step 9CS

STEP 8CS – If Twin Alternating capability is selected, auxilliary input option is not available. This
display will be available to select the use of an outside signal to control the initiation of a regeneration. Selection only matters if a connection is made to the two pin connector labeled DP SWITCH
located on the printed circuit board. Following is an explanation of the options:
• ON 0 REG – If the dP switch is closed for an accumulative time of 2 minutes, a regeneration will
occur immediately.
• DELAY REG – If the dP switch is closed for an accumulative time of 2 minutes, a regeneration will
occur at the schedule regeneration time.
• HOLD REG – If the dP switch is closed a regeneration will be prevented from occurring.
• OFF
Press NEXT to go to Step 9CS. Press REGEN to return to previous step.
STEP 9CS – Press the  or  buttons until selection of first cycle appears in left upper corner, in
this example BACKWASH is selected. Press NEXT to go to Step 10CS. Press REGEN to return to
previous step.


REGENERANT DRAW DN
SET

CYCLE2

Step 10CS


RINSE
SET

CYCLE 3

Step 11CS

STEP 10CS – Press the  or  buttons until selection of second cycle appears in left upper
corner, in this example Regenerant Draw DN is selected. For a PM6 control valve prior to selecting DN or UP or not selecting a regenerant flow cycle, verify the correct valve body, main piston,
regenerant piston and stack are being used and the injector or injector plug(s) are in the correct
location. Press NEXT to go to Step 11CS. Press REGEN to return to previous step.

STEP 11CS – Press the  or  buttons until selection of third cycle appears in left upper corner,
in this example RINSE is selected. Press NEXT to go to Step 12CS. Press REGEN to return to
previous step.



FILL
SET

CYCLE 4

Step 12CS

STEP 12CS – Press the  or  buttons until selection of fourth cycle appears in left upper corner,
in this example FILL is selected. Press NEXT to go to Step 13CS. Press REGEN to return to
previous step.



END
SET

CYCLE 5

Step 13CS

STEP 13CS – Press the  or  buttons until last regeneration cycle; END appears. (Up to 9
regeneration modes are possible). END MUST BE SELECTED AS LAST CYCLE.


RETURN TO ROTATING DISPLAY

Water Softener Disinfection

The materials of construction of your water softener will not
support bacterial growth nor will these materials contaminate
a water supply. However, the normal conditions existing during shipping, storage, and installation indicate the advisability
of disinfecting a softener after installation, before the softener
is used to treat potable water. In addition, during normal use
a softener may become fouled with organic matter or in some
cases, with bacteria from the water supply.
Therefore, every water softener should be disinfected after
installation, some will require periodic disinfection during their
normal life. Disinfect as follows:

5.25% Sodium Hypochlorite solutions are available
under such trade names such as Clorox, Linco, Bo Peep,
White Sail and Eagle Brand Bleach. If stronger solutions are
used, such as those sold for commercial laundries, adjust
the dosage accordingly.
1. Dosage:
a. Softening resin; 1.2 fluid ounce per cubic foot of
mineral (see page 33).
2. Add the required amount of hypochlorite solution to the
brine well of the brine tank.
a. Proceed with the normal regeneration. Press regen
and allow the water softener to go through a normal
regeneration.

SODIUM HYPOCHLORITE (household bleach)

Water Softener Draining Procedure
In cold weather climates it is common for plumbing systems that are
not in use to be “winterized“ or drained of all water to prevent any
damage that may be caused by the excessive expansion of water
when it freezes. To prevent damage to a water softener it must be
properly drained also. A simple way to properly drain or winterize
a water softener is to use compressed air to force all of the water
out of the softener mineral tank. The following procedure will explain
the process:
1) Initiate the softener into a manual regeneration cycle. Advance
control to backwash and allow it to complete the backwash cycle
(this will clean the media) and start into the brine-draw cycle.
Note: Be sure there is salt in the brine tank and water has been
in contact with salt at least 20 minutes. Allow the regeneration
to continue in the brine draw cycle until the brine is drawn out
of the salt keeper and the air check at the bottom of the brine
pick-up tube shuts off. At this time no more brine is introduced
into the softener and the slow rinse process begins.
2) Turn the water supply inlet and outlet valves off to the water
softener as soon as the air check shuts off and no more brine
is being drawn into the softener (at the beginning of the slow
rinse process).
3) Unplug the electric power leaving the softener control valve in
the brine draw cycle.
4) Remove the brine refill elbow assembly from the control valve.
Remove the refill flow control retainer assembly from the elbow.
Reinstall the elbow assembly and secure with the locking clip.
Disconnect the brine tube at the top of the salt keeper and force
air into the brine tube toward the softener mineral tank and control
valve. The air will force the brine/water solution that was drawn
into the mineral tank out to drain through the control valve drain
line. (An air compressor blow gun attachment with a portable
air compressor works well.) Reinstall the brine line flow control
retainer in side of the refill elbow assembly. Reinstall the brine
refill elbow assembly and secure with locking clip.
CAUTION: You do not want to apply any more pressure than
necessary to force the brine/water out of the mineral tank.

The small amount of brine/water that may be left in the mineral
tank will not expand enough to cause any damage to the softener
when it freezes.
If your softener is equipped with an optional bottom drain on the
mineral tank, you will have to follow all of the same procedures
with the exception of the need for compressed air. With the
brine tube disconnected from the salt keeper, raise it to a level
above the softener control valve and temporarily secure it in this
position. Now open the drain valve at the bottom of the mineral
tank and allow all brine/water to drain from the mineral tank.
CAUTION: If a hose is connected to the drain valve to direct the
brine/water to a floor drain be sure it runs downward and is unobstructed. When brine/water quits running at the drain, be sure to
leave the drain valve open until you start the system up again.
5) At this time the salt keeper has very little water left in it. What
liquid is left in the salt keeper is saturated brine, provided that
there is still salt left in the tank. Saturated brine will not freeze
solid and cause any damage and does not have to be drained
any further from the brine tank.
If there is no salt left in the salt keeper when the system is drained
we recommend dumping all of the water out of the brine tank
at this time. See brine tank cleaning instructions. (#2 in miscellaneous section, below)
6) CAUTION: It is important at this time to be assured that the inlet/
outlet water supply piping is properly drained. Depending on how
the water supply piping was routed to the water softener control
valve, a water loop or trap may have been created.
Sometimes drain valve(s) are installed at the bottom of the loop
to assure all water can be drained out. If not it may be necessary to disconnect the control valve from the piping system and
open the inlet/outlet valve(s) to allow all the water to drain from
the piping. This should be done when the rest of the plumbing
system is drained.
7) Draining or winterizing of your softener is complete. Refer to the startup procedures on page 8 when you are ready to start your softener.

Miscellaneous

1. Salt Usage: See your water conditioning professional for a recommendation on the best type of salt for your application.
2. Brine Tank Cleaning:
a. Remove brine tank cover.
b. Scoop out as much old salt as possible.
c. Disconnect brine tubing from safety brine valve at brine well.
d. Remove safety brine valve from brine well.
e. Place one hand in brine well to hold overflow nut and
remove 2 piece overflow.
f. Remove optional brine well and grid plate, if used, from
brine tank.
g. Remove any remaining salt and/or impurities from brine tank.
h. Using clean water and a brush or rag, wipe and rinse inside
of brine tank. Also wipe and rinse the grid plate and brine well.

Reassemble brine tank reversing steps c - f. Note: If grid
plate is used and it is damaged or cracked, replace with
new one.
j. Put brine tank in place making sure there is no debris or
foreign material beneath it.
k. Reconnect brine tubing to safety brine valve.
l. Manually add 6 inches of water to the brine tank (or to
approximately 1” above the grid plate, if used).
m. Add new salt. Important: Do not add the old salt which
was removed earlier unless it is clean and not mushy.
We recommend using new salt.
n. Follow the disinfection instructions found at the top of this
page.
o. Put on brine tank cover.

Trouble Shooting
1.

PROBLEM

CAUSE

ERROR followed by code number

Error Code 101 - Unable to recognize
start of regeneration

A1. Not reading piston position, valve has
been recently serviced
A2. Incorrect Assembly

A1. Resynchronize software with piston position, Press
NEXT & REGEN for 3 seconds or until display is blank
A2. Disassemble drive bracket, verify wires are in guides
& reassemble. Verify motor is plugged into PC board

Error Code 102 - Unexpected stall

B. Mechanical Binding

Error Code 103 - Motor ran too long,
timed out trying to reach next cycle
position

C. High drive forces on piston

B. Check piston and spacer stack assembly
for foreign matter
C. Loosen drive cap gear 1/4 turn or replace
Address high drive forces.

Error Code 104 - Motor ran too long,
timed out trying to reach home position

D1. Control valve piston not in home position

If other Error Codes display
contact the factory

MAV Error Codes:
Error Code 106
Error Code 107

D2. Motor not inserted fully to engage pinion,
motor wires broken or disconnected,
motor failure
D3. Drive gear label dirty or damaged,
missing or broken gear
D4. Drive bracket incorrectly aligned to
back plate
D5. PC board is damaged or defective
D6. PC board incorrectly aligned to
drive bracket
E. Incorrect programming. If programmed
for any MAV use, MAV must be connected
to PC board prior to powering up.
F. MAV Stalled

D1. Press NEXT and REGEN for 3 seconds
or until display is blank.
D2. Check motor and wiring. Replace motor if
necessary
D3. Replace or clean drive gear
D4. Reseat drive bracket
D5. Replace PC board
D6. Ensure PC board is correctly snapped on to
drive bracket
E. Verify MAV drive cable and/or interconnect cable is
connected to PC. If no auxilliary valve required,
program auxilliary control valve as off.
F. Check MAV piston/stack for foreign matter, incorrect
assembly, motor not fully inserted or damaged gears

2. Control valve stalled in regeneration

A.
B.
C.
D.
E.
F.
G.

Motor not operating
No electric power at outlet
Defective transformer
Defective PC board
Broken drive gear or drive cap assembly
Broken piston retainer
Broken main or regenerant piston

A.
B.
C.
D.
E.
F.
G.

Replace Motor
Repair outlet or use working outlet
Replace transformer
Replace PC board
Replace drive gear or drive cap assembly
Replace drive cap assembly
Replace main or regenerant piston

3. Control valve does not regenerate
automatically when REGEN button
is depressed and held

A.
B.
C.
D.

Transformer unplugged
No electric power at outlet
Broken drive gear or drive cap assembly
Defective PC board

A.
B.
C.
D.

Connect transformer
Repair outlet or use working outlet
Replace drive gear or drive cap assembly
Replace PC board

4. Control valve does not regenerate
automatically but does when
REGEN button is depressed

A. Bypass valve in bypass position
B. Meter connection disconnected
C. Restricted/stalled meter turbine
D. Defective meter
E. Defective PC board
F. Set-up error

5. Time of day flashes on and off

6. Softener delivers hard water.

A. Battery back-up maintains time-of-day up
to 2 years in event of power outage and
battery is not depleted. Time of day flashes
when battery is depleted.
B. Prior to 2/2007, PC board did not have
battery back-up - capacitor held time of day
up to 2 hours. Power outage > 2 hours.
A. Bypass valve is open or faulty.
B. No salt or low salt level in brine tank.
C. Softener fails to draw brine.
D. Excessive water usage.
E. Insufficient brine level in brine tank.
F. Resin level inadequate.
G. Meter faulty.
H. Raw water hardness fluctuation.

7. Unit uses too much salt.

CORRECTION

A. Improper brine refill setting.
B. Improper settings.

A. Put control valve in service position
B. Connect meter to PC board
C. Remove meter and check for rotation
or foreign matter
D. Replace meter
E. Replace PC board
F. Check control valve set-up procedure
A. Reset time of day and replace battery on PC Board
(Lithium coin type battery 2032)
B. Reset time of day.

A. Close bypass valve or replace.
B. Add salt to brine tank and maintain salt level
above water level.
C. See problem #11.
D. Check gallon capacity settings.
E. Check brine refill setting and refill flow restrictor for
blockage.
F. See problem #8, page 21.
G. Test meter and clean or replace meter.
H. Test raw water hardness and adjust settings to
highest known hardness.
A. Check brine refill setting for proper salt dosage
B. Check water hardness and reevaluate capacity setting
specification

Trouble Shooting
PROBLEM

CAUSE

8. Loss of resin.

A. Backwash controller missing.
B. Faulty distributor tube assembly.
C. Air in water supply system.

A. Install backwash controller.
B. Check distributor tube assembly for cracks or holes.
C. 1. Check for leaks in brine lines, fittings, or air check.
Repair or replace.
2. Install upper distributor.
3. Ensure that water supply system has an air
eliminator.

9. Softener delivers salt water.

A. Low water pressure.
B. Excessive water in brine tank.
C. Wrong size injector.

A. Check incoming water pressure - Must remain at
minimum of 25 psi.
B. See problem #11.
C. Install correct injector.

10. Excessive water in brine tank.

A.
B.
C.
D.
E.

Plugged injector.
Faulty piston assembly.
Plugged or kinked drain line.
Backwash flow controller closed off.
Defective brine line flow control.

A.
B.
C.
D.
E.

Remove injector and clean ports.
Replace piston assembly.
Inspect drain line for kinks or plugging.
Check backwash flow controller.
Replace brine refill flow control.

11. Softener fails to draw brine.

A.
B.
C.
D.
E.
F.

Injector is plugged.
Faulty piston assembly.
Brine line connection leak.
Drain line plugged creating excess back pressure.
Drain line too long or too high
Low inlet pressure.

A.
B.
C.
D.
E.
F.

Remove injector and clean ports.
Check piston assembly.
Inspect brine line during refill cycle for leaks.
Inspect drain line for blockage.
Refer to drain line specifications.
Increase inlet pressure to a minimum of 25 psi.

12. Continuous flow to drain.

A.
B.
C.
A.
B.

Piston assembly failure.
Motor failure.
Circuit board failure.
Iron build-up in resin.
Resin bed fouled with sand or sediment.

A.
B.
C.
A.
B.

13. Loss of water pressure.

C. Resin bed mushing due to high amount
of oxidizers in water supply (chlorine).
14. Iron in softened water.

A. Iron has fouled resin bed.

15. Absent or incomplete LED display

Replace piston assembly.
Replace motor.
Replace circuit board.
See problem #14.
Rebed softener and install sediment filter ahead
of softener.
C. Rebed softener. Install dechlorinaton system ahead
of softener.

C. Prefilter failure.
D. Iron level excessive.
E. Control fails to regenerate.

A. Use iron reducing resin cleaner to cleanse resin bed,
and increase salt dosage or regenerate more
frequently. Install an Iron Curtain System ahead
of the softener.
B. Test water to determine type of iron, install iron
reduction system.
C. Check prefilter.
D. Install iron reduction system.
E. See problem #4.

A.
B.
C.
D.

B. Iron is not in a soluble state.

E. Defective PC board

Plug transformer into uninterrupted outlet
Repair outlet or use working outlet
Replace transformer
Unplug meter from PC board, if LED display lights
appropriately, replace meter
E. Replace PC board

16. Control does not display correct
time of day

A. Power outage > 2 years
B. Power outage < 2 years, time of day flashing,
battery depleted

A. Reset time of day
B. Replace lithium coin type battery on circuit board
Model 2032 battery

17. No “softening” or “filtering” display
when water is flowing

A. Bypass valve in bypass position
B. Meter connection disconnected
C. Restricted/stalled meter turbine
D. Defective meter
E. Defective PC board

A. Put bypass valve in service position
B. Connect meter to PC board
C. Remove meter and check for rotation, clean
foreign material
D. Replace meter
E. Replace PC board

A.
B.
C.
D.

18. Control valve regenerates at
wrong time of day

Transformer unplugged
No electric power at outlet
Defective transformer
Short in meter

Power outages > 24 hours
Time of day not set correctly
Time of regeneration incorrect
Control valve set at
"immediate regeneration"

E. Control valve set at "Delay + Immediate"

CORRECTION

Reset control valve to correct time of day
Reset to correct time of day
Reset regeneration time
Check control valve set-up procedure
regeneration time option
(see programming options, page 11)
E. Check control valve set-up procedure
regeneration time option
(see programming options, page 11)

relay troubleshooting
PROBLEM

CAUSE

CORRECTION

20. Relay does not energize
A. Relay driver programmed on "Time"

B. Relay driver programmed on "Gallons"

A. Programmed incorrectly
B. Faulty wire connections between
PC board and relay
C. Defective PC Board
D. Defective relay, See figure below

C. Replace PC Board
D. Replace Relay

A.
B.
C.
D.
E.

Programmed incorrectly
Defective PC Board
Defective relay, See figure below
Faulty meter connection
Faulty wire connections between
PC board and relay

A. Reprogram, see page 11
B. Check and repair wire connections

Reprogram, see page 11
Replace PC Board
Replace Relay
Repair or replace meter assembly
Check and repair wire connections

H125 conditioner & salt keeper assemblies
Item
1
2
3&4

Description
Control Center-Metered
Top Diffuser
Mineral Tank Assembly

Qty
1
1

H125-32-10 10 x 44
H125-48 10 x 54
H125-64 13 x 54
H125-96 14 x 65
H125-128 16 x 65
H125-160 18 x 65
Ion Exchange Resin

1
1
1
1
1
1
*
*
*
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1

6
7
7-15 a
b
c
d
e
f
g
h
i
j
8a
b
c
d
9

Underbedding
3/8” x 6' Brine Line
18X40 w/474 SBV & 5" Grid
18X40 w/474 SBV & 8" Grid
18X40 w/474 SBV & 11" Grid
24x41w/474 SBV & 6" Grid
24x50 w/474 SBV & 6" Grid
24x50 w/474 SBV & 9" Grid
18x40 w/474 SBV & No Grid
24x41 w/474 SBV & No Grid
24x50 w/474 SBV & No Grid
30x50 w/474 SBV & No Grid
18x40 Salt Keeper Tank-Black
24x41 Salt Keeper Tank-Black
24x50 Salt Keeper Tank-Black
30x50 Salt Keeper Tank-Black
Cover 18" BT
Cover 24" BT
10-14 a Safety Brine Valve Assy 41”
b Safety Brine Valve Assy 50”
10
Cap, Brine Well-4"
11*
Safety Brine Valve
12
Float Assembly
13
Air Check (474)
14 a
Brine Well 40”-41”
b
Brine Well 50”
15
2-Piece Overflow
16 a
Grid Plate 18” (optional)
b
Grid Plate 24” (optional)
–
Owners Manual
–
Twin Brine Tank Tee

2
1
1
1
1
1
1
1
1
1

Part #
151-VWS1.25-ED (see pages 20-21 for detailed components)
9-D1203-02
Item 3 only
Item 4 only

Mineral Tank
Distributor Assy
Tank Assy
19-EN1044NAT
9-D780D2A68
62-001044-1.32-S
19-EN1054NAT
9-D780D2A68
62-001054-1.32-S
19-WC1354NAT
9-D780D2A68
62-001354-1.32-S
19-WC1465NAT
9-D780D2A68
62-001465-1.32-S
19-WC1665NAT-4 9-T061416

62-001665-1.32-H
19-WC1865NAT-4 9-T061824

62-001865-1.32-H
341-001 Standard 8% Resin
*See Specifications for amount
341-001-P Premium 8% Resin
*See Specifications for amount
1-A8072
*See Specifications for amount
2-H1023-06
3-S315-3-C
3-S335-3-C
3-S355-3-C
3-S425-3
3-S525-3
3-S545-3
3-S305-3-C
3-S405-3
3-S505-3
3-S605-3
2-1840BK
2-2441BK
2-2450BK
2-3050BK
2-G2191-60
2-G2194
2-H4700-39
2-H4700-46
2-H7016
2-H4600
2-H4640-32
2-H4500-48

2-H1030-36S
2-H1030-46S
2-H1018
2-H1072-01
Figure 13
2-H002
73-361-HP
79-1004

*Safety Brine Valve (Item 11)
Drawing for service only. Must be ordered complete.

FRONT COVER AND DRIVE ASSEMBLY
DRAWING NO. ORDER NO.
1
2
3
4
5
6
Not Shown
Not Shown
Not Shown

15-V3529-01-H125
15-V3107-01
15-V3106-01
15-V3578HP
15-V3110
15-V3109
99-316-A001-K
99-316-A002-K
15-V3009

DESCRIPTION

QUANTITY

Front Cover Assembly Black
Motor Assembly
Drive Bracket & Spring Clip
H125 PC Board
Drive Gear 12x36
Drive Gear Cover
Optional Relay Kit-PCM
Optional Relay Kit-120V Pigtail
Auxilliary Switch Kit

1
1
1
1
3
1
1

RELAY MODEL AND DESCRIPTION
Relay Socket
Relay

65-SH2B-O5C (2 pole socket)
65-RH2B-VT DC12V (12V DC DPDT magnetic relay)

Relay Specifications: To insure proper fit and correct operation the following relay
and relay socket manufactured by Idec or the exact equivalent should be used.
WIRING FOR CORRECT ON/OFF OPERATION
PC Board Relay Terminal Block
RLY 1
V+ (Center)
RLY 2 (Bottom)

Relay Socket
#13
#14

The relay supplies 2 sets of dry contacts for user applications. The wiring of these
contacts is application specific.
NOTE: Board Revision 219 and higher - there is a connection for twin alternating
system.

DRIVE CAP ASSEMBLY, DOWN FLOW PISTON, REGENERANT PISTON AND
SPACER STACK ASSEMBLY
DRAWING NO.
1
2
3
4
5
6
7
8

ORDER NO.

DESCRIPTION

151-V3430
15-V3004
15-V3343
151-V3407
15-V3174
15-V3135
15-V3180
151-V3358

H125 Spacer Stack Assembly
Drive Cap Assembly
H125 Drive Back Plate
H125 Piston Downflow Assy
Regenerant Piston
O-ring 228
O-ring 337
O-ring 219 (Dist. Tube Opening 1.32")

QUANTITY
1
1
1
1
1
1
1
1

Note: The regenerant piston is not used in backwash only application.

2
5

4a
4

INJECTOR CAP, INJECTOR SCREEN, INJECTOR, PLUG AND O-RING
DRAWING NO.

ORDER NO.

DESCRIPTION

1
2
3
4

15-V3176
15-V3152
15-V3177
15-V3010-1Z
15-V3010-1A
15-V3010-1B
15-V3010-1C
15-V3010-1D
15-V3010-1E
15-V3010-1F
15-V3010-1G
15-V3010-1H
15-V3010-1I
15-V3010-1J
15-V3010-1K
15-V3170
15-V3171

Injector Cap
O-ring 135
Injector Screen
Injector Assembly Z Plug
Injector Assembly A Black
Injector Assembly B Brown
Injector Assembly C Violet
Injector Assembly D Red
Injector Assembly E White
Injector Assembly F Blue
Injector Assembly G Yellow
Injector Assembly H Green
Injector Assembly I Orange
Injector Assembly J Light Blue
Injector Assembly K Light Green
O-ring 011
O-ring 013

Not Shown
Not Shown

QUANTITY





*The injector plug and the injector each contain one 011 (lower) and 013 (upper) o-ring.
Note: For upflow position, injector is located in the up hole and injector plug is in the
other hole. H125 upflow bodies are identified by having the DN marking removed. For
a filter that ony backwashes, injector plugs are located in both holes.



1
1
1
1





REFILL FLOW CONTROL ASSEMBLY AND REFILL PORT PLUG
3/8” – for systems up to 150,000 grains

(*Assembly includes #8. **This part is required for backwash only systems)

Proper RFC orientation
directs refill water flow
towards the washer face
with rounded edges

Water Flow

12
2

5
6

4
7

11
9
10
1

drain line - 3/4”
ITEM NO.
1
2
3
4-6
5
6
7

ORDER NO.

15-H4615
15-PKP10TS8
15-V3192
15-V3158-01
15-V3163
15-V3159-01
15-V3162-007
15-V3162-010
15-V3162-013
15-V3162-017
15-V3162-022
15-V3162-027
15-V3162-032
15-V3162-042
15-V3162-053
15-V3162-065
15-V3162-075

DESCRIPTION
Elbow Locking Clip
Polytube Insert, 5/8”
Nut 3/4” Drain Elbow
Drain Elbow 3/4” Male Assy
O-ring 019
DLFC Retainer Assy.
DLFC 0.7 gpm for 3/4”
DLFC 1.0 gpm for 3/4”
DLFC 1.3 gpm for 3/4”
DLFC 1.7 gpm for 3/4”
DLFC 2.2 gpm for 3/4”
DLFC 2.7 gpm for 3/4”
DLFC 3.2 gpm for 3/4”
DLFC 4.2 gpm for 3/4”
DLFC 5.3 gpm for 3/4”
DLFC 6.5 gpm for 3/4”
DLFC 7.5 gpm for 3/4”

QTY.
1
Option
Option
1
1
1
1

One
DLFC
must
be used
if 3/4
fitting
is used

Systems are shipped without 3/4” nut for drain elbow (polytube installation only) and 5/8” polytube insert (polytube installation only).
See System Specifications DLFC on page 32, for correct DLFC
size for your unit.
Figure 18

drain line - 1”
ITEM NO.
1
2-8
3*
4*
5*
6*
7*
8*
9

ORDER NO.

15-H4615
15-V3008-02
15-V3166
15-V3167
15-V3163
15-V3150
15-V3151
15-V3105
15-V3190-090
15-V3190-100
15-V3190-110
15-V3190-130
15-V3190-150
15-V3190-170
15-V3190-200
15-V3190-250

DESCRIPTION

Elbow Locking Clip
Drain Ftg, 1” Straight Assy.
Drain Ftg Body, 1”
Drain Ftg Adapter, 1”
O-ring 019
Split Ring
Nut, 1” QC
O-ring 215
DLFC 9.0 gpm for 1”
DLFC10.0 gpm for 1”
DLFC 11.0 gpm for 1”
DLFC 13.0 gpm for 1”
DLFC 15.0 gpm for 1”
DLFC 17.0 gpm for 1”
DLFC 20.0 gpm for 1”
DLFC 25.0 gpm for 1”

QTY.
1
1
1
1
1
1
1
1

One
DLFC
must be
used if
1” fitting
is used

See System Specifications DLFC on page 32, for correct DLFC size for
your unit.
The nuts and caps are designed to be unscrewed or tightened by hand or
with the special plastic wrench. If necessary a pliers can be used to unscrew the nut or cap. Do not use a pipe wrench to tighten or loosen nuts or
caps. Do not place screwdriver in slots on caps and/or tap with a hammer.
Do not use pipe dope or other sealants on threads. Teflon tape must be
used on threads of the 1” NPT connection and on the threads for the drain
line connection. Teflon tape is not necessary on the nut connection nor
caps because of o-ring seals.

Figure 19

water meter and meter plug
ITEM NO.
1
2-4
3
4
5

ORDER NO.

15-V3151
15-V3003*
15-V3118-01
15-V3105
15-V3003-01

DESCRIPTION
Nut 1” QC
Meter Assy.
Turbine Assy.
O-ring 215
Meter Plug Assy.**

QTY.
1
1
1
1
1

*Order number 15-V3003 includes 15-V3118-01 and 15-V3103, which are
item numbers 3 & 4.
**Only used if metering is not to be done (time clock units)
The nuts and caps are designed to be unscrewed or tightened by hand or
with the special plastic wrench. If necessary a pliers can be used to unscrew the nut or cap. Do not use a pipe wrench to tighten or loosen nuts or
caps. Do not place screwdriver in slots on caps and/or tap with a hammer.

Figure 20

bypass valve
ITEM NO. ORDER NO.
Not Shown 15-V3191-01
1
15-V3151
2
15-V3150
3
15-V3105
Not Shown
15-V3191-01

QTY.
DESCRIPTION
Bypass 90º Vert. Assy.
Nut 1” Quick Connect
2
Split Ring
2
O-Ring 215
2
Bypass Vertical Adpt.Assy (set of 2) 1

The nuts and caps are designed to be unscrewed or tightened by hand or
with the special plastic wrench. If necessary a pliers can be used to unscrew the nut or cap. Do not use a pipe wrench to tighten or loosen nuts or
caps. Do not place screwdriver in slots on caps and/or tap with a hammer.
Do not use pipe dope or other sealants on threads. Teflon tape must be
used on threads of the 1” NPT connection and on the threads for the drain
line connection. Teflon tape is not necessary on the nut connection nor
caps because of o-ring seals.

Figure 21

Installation fitting assemblies

ITEM NO.
1
2
3
4
1-4

DESCRIPTION

ORDER NO.

15-V3151
15-V3150
15-V3105
15-V3164
15-V3007-04

Nut 1” Quick
Connect

Split Ring

O-Ring 215
Fitting 1” Plastic Male NPT
Fitting 1” Male NPT Asy. (Set of 2)

ITEM NO.

QTY.

1
2
3
4
1-4

2
2
2
2
1

Figure 22

ITEM NO.
1
2
3
4
1-4

DESCRIPTION

ORDER NO.

15-V3151
15-V3150
15-V3105
15-V3188
15-V3007-02

Nut 1” Quick Connect
Split Ring
O-Ring 215
Fitting 1” Brass Sweat
Fitting 1” Brass Sweat Asy (Set of 2)

Nut
1” Quick Connect

Split Ring

O-Ring 215
Fitting
1-1/4” Plastic Male NPT

Fitting 1-1/4” Male NPT (Set of 2)

QTY.
2
2
2
2
1

QTY.

ITEM NO.

2
2
2
2
1

1
2
3
4
1-4

QTY.

DESCRIPTION

ORDER NO.

15-V3151
15-V3150
15-V3105
15-V3188-01
15-V3007-03

Nut 1” Quick Connect
Split Ring
O-Ring 215
Fitting 3/4” Brass Sweat
Fitting 3/4” Brass Sweat Asy (Set of 2)

2
2
2
2
1

Figure 25

ORDER NO.
15-V3151
15-V3150
15-V3105
15-V3149
15-V3007

DESCRIPTION
Nut 1” Quick Connect
Split Ring
O-Ring 215
Fitting 1” PVC Male NPT Elb.
Fitting 1” PVC Male NPT Asy. (Set of 2)

Figure 26

QTY.

ITEM NO.

2
2
2
2
1

1
2
3
4
1-4

15-V3151
15-V3150
15-V3105
15-V3189
15-V3007-01

2
2
2
2
1

QTY.

Nut 1” Quick Connect
Split Ring
O-Ring 215
Fitting 3/4” & 1” PVC Solv. 90
Fitting 3/4” & 1” PVC Solv 90 (set of 2)

Figure 27

DESCRIPTION

ORDER NO.

1
2
3
4
1-4

15-V3151
15-V3150

15-V3105

15-V3317
15-V3007-05

Figure 23

Figure 24

ITEM NO.

DESCRIPTION

ORDER NO.

The nuts and caps are designed to be unscrewed or tightened by hand or with the special plastic wrench. If necessary a pliers can be used to unscrew the nut or
cap. Do not use a pipe wrench to tighten or loosen nuts or caps. Do not place screwdriver in slots on caps and/or tap with a hammer.
Do not use pipe dope or other sealants on threads. Teflon tape must be used on threads of the 1” NPT connection and on the threads for the drain line connection.
Teflon tape is not necessary on the nut connection nor caps because of o-ring seals.

Order No: 15-V3007-13
Description: IC 2.0 Fitting 1” Brass SharkBite Assembly

Order No: 15-V3007-12
Description: IC 2.0 Fitting 3/4” Brass SharkBite Assembly
ITEM NO.
1
2
3
4

ORDER NO.
15-V3151
15-V3150
15-V3105
15-V3628

DESCRIPTION

Nut 1” Quick Connect
Split Ring
O-Ring 215
Fitting 3/4” Brass SharkBite

QTY.

ITEM NO.

2
2
2
2

1
2
3
4

ORDER NO.
15-V3151
15-V3150
15-V3105
15-V3629

DESCRIPTION

Nut 1” Quick Connect
Split Ring
O-Ring 215
Fitting 1” Brass SharkBite

QTY.
2
2
2
2

The nuts and caps are designed to be unscrewed or tightened by hand or with the special plastic wrench. If necessary a pliers can be used to unscrew the nut or
cap. Do not use a pipe wrench to tighten or loosen nuts or caps. Do not place screwdriver in slots on caps and/or tap with a hammer.
Do not use pipe dope or other sealants on threads. Teflon tape must be used on threads of the 1” NPT connection and on the threads for the drain line connection.
Teflon tape is not necessary on the nut connection nor caps because of o-ring seals.

Wrench
Although no tools are necessary to assemble or disassemble the valve, the wrench (shown in various positions on the valve)
may be purchased to aid in assembly or disassembly. Wrench part number is 15-V3193-02.

FLOW DIAGRAMS – SERVICE AND BACKWASH

FLOW DIAGRAMS – DOWNFLOW

FLOW DIAGRAMS – RINSE AND FILL

H125
H125Specifications
SPECIFICATIONS
Model #
Factory Regeneration
Settings
Backwash
Minutes
Gallons
Brine/Rinse Minutes
Gallons
Backwash
Minutes
Gallons
Fast Rinse Minutes
Gallons
Fill
Minutes
Gallons

H125
32-10

H125
48

H125
64

H125
96

H125
128

H125
160

H125
192

8
18
60
19.2
8
18
4
9
6:32
3.2
66

8
18
60
22.2
8
18
4
9
9:53
4.7
71

8
34
68
43.5
8
34
4
17
13:14
6.5
134

8
34
68
47.7
8
34
4
17
19:56
9.8
142

8
42
68
71.1
8
42
4
21
26:38
13.2
190

8
60
68
89.1
8
60
4
30
33:20
16.6
256

8
60
68
113
8
60
4
30
40:02
20
283

Lbs.
6
10
15

Lbs.
9
15
22.5

Lbs.
12
20
30

Lbs.
18
30
45

Lbs.
24
40
60

Lbs.
30
50
75

Lbs.
36
60
90

Grains
19,000
28,000
32,000

Grains
28,500
42,000
48,000

Grains
38,000
56,000
64,000

Grains
57,000
84,000
96,000

Grains
76,000
112,000
128,000

Grains
95,000
140,000
160,000

Grains
114,000
168,000
192,000

GPM
22
31

GPM
19
28

GPM
25
34

GPM
24
33

GPM
25
34

GPM
27
35

GPM
26
34

14
1
10x44
18x40
3/8”
2.2
0.5
D-Red
0.22
0.32

14
1.5
10x54
18x40
3/8"
2.2
0.5
E-White
0.27
0.37

40
2
13x54
18x40
3/8"
4.2
0.5
G-Yellow
0.46
0.64

40
3
14x65
18x40
3/8"
4.2
0.5

45
4
16x65
24x41
3/8"
5.3
0.5
I-Orange
0.6
1.1

50
5
18x65
24x50
1/2"
7.5
0.5

Total Regeneration Gallons*
* Calculations are based on factory medium salt setting @ 50 psi

Refill LBS of salt
Low Salt
Medium Salt
High Salt
Capacity
Low Salt
Medium Salt
High Salt
Service Flow Rates
Continuous @ 15 psi
Peak @ 25 psi
Flint Under bed (lbs.)
High Capacity Resin (cu.ft.)
Resin Tank Size
Recommended Brine Tank
Brine Line Size
DLFC (gpm)
BLFC (gpm)
Injector Size
Injector Draw Rate @ 50 psi
Injector Slow Rinse @ 50 psi

73-363

H-Green

0.46
0.71

\\file02\users$\bkoenig\Marketing\Web site\Specs\73-363H125SPECSHEETUPDATED120307.xls

75
6
18x65
24x50
1/2"
7.5
0.5
J- Lt. Blue K- Lt. Green
0.7
0.7
1.4
1.8

Updated 12-03-2007
LBRY

Programming options
Reserve
Gallons

Regeneration
Type

Days
Override

AUTO

DELAY

oFF

AUTO

DELAY

1 to 28

20 to
250,000

DELAY

oFF

DELAY

1 to 28

Reserve capacity not automatically estimated.
Regeneration occurs at the next Regen Set Time when the specified number of days
between regenerations is reached.

20 to
250,000

DELAY

1 to 28

Reserve capacity not automatically estimated.
Regeneration occurs at the next Regen Set Time when gallons capacity reaches 0 or the
specified number of days between regenerations is reached.

Results
(Reserve capacity estimate based on history of water usage)
Reserve capacity automatically estimated.
Regeneration occurs when gallons capacity falls below the reserve capacity at the next
Regen Set Time.

Reserve capacity automatically estimated.
Regeneration occurs at the next Regen Set Time when gallons capacity falls below the
reserve capacity or the specified number of days between regenerations is reached.
Reserve capacity not automatically estimated.
Regeneration occurs at the next Regen Set Time when gallons capacity reaches 0.

AUTO

IMMEDIATE

oFF

Reserve capacity not automatically estimated.
Regeneration occurs immediately when gallons capacity reaches 0.
Time of regeneration will not be allowed to be set because of regeneration will always
occur when gallons capacity reaches 0.

20 to
250,000

DELAY + IMMEDIATE

oFF

Reserve capacity not automatically estimated.
Regeneration occurs immediately when gallons capacity reaches 0.
Time of regeneration will not be allowed to be set because regeneration will always
occur on 0.

AUTO

DELAY + IMMEDIATE

oFF

DELAY + IMMEDIATE

1 to 28
*14

Reserve capacity automatically estimated.
Regeneration occurs at the next Regen Set Time when gallons capacity
falls below the reserve capacity or the specified number of days between regenerations
is reached or regeneration occurs immediately after 10
minutes of no water usage when gallon capacity reaches 0.

1 to 28

Reserve capacity not automatically estimated.
Regeneration occurs at the next Regen Set Time when specified number of days between regenerations is reached or regeneration occurs immediately after 10 minutes
of no water usage when gallon capacity reaches 0.

AUTO*

20 to
250,000

DELAY + IMMEDIATE

Reserve capacity automatically estimated.
Regeneration occurs when gallons capacity falls below the reserve
capacity at the next Regen Set Time or regeneration occurs immediately after
10 minutes of no water usage when gallon capacity reaches 0.

*Factory settings in bold
To "lockout" access to modification settings, diagnostic and valve history displays except hardness, day override and time,
press X next, X and clock in sequence to "unlock" press X next, Z and clock in sequence.

GENERAL specifications

OPERATING PRESSURES
Minimum/Maximum...................................................................................................................................25 psi-125 psi
OPERATING TEMPERATURES
Minimum/Maximum...................................................................................................................................40º - 110º F
METER

Accuracy....................................................................................................................................................±5%
Flow Rate Range......................................................................................................................................0.25 - 34 GPM
Gallon Range............................................................................................................................................20 - 50,000

DIMENSIONS
Drain Line..................................................................................................................................................3/4” or 1” NPT
Brine Line..................................................................................................................................................3/8” Poly Tube
Electrical Current Draw and Voltage.........................................................................................................0.5A 110v
Compatible with the following regenerants or chemicals: Sodium chloride, potassium permanganate, sodium bisulfite, sodium hydroxide,
hydroxide, hydrochloric acid, chlorine and chloramines.

SERVICE INSTRUCTIONS
Drive Assembly
Remove the valve cover to access the drive assembly.
Disconnect the power source plug (black wire) from the PC
board prior to disconnecting the motor or water meter plugs
from the PC board. The power source plug connects to the
four-pin jack. The motor plug connects to the two-pin jack
on the left-hand side of the PC board. The water meter plug
(gray wire) connects to the three-pin jack on the far right-hand
side of the PC board.
PC Board Replacement
The PC board can be removed separately from the drive
bracket but it is not recommended. Do not attempt to remove
the display panel from the PC board. Handle the board by
the edges. To remove the PC board from the drive bracket,
unplug the power, water meter and motor plugs from the PC
board. Lift the middle latch along the top of the drive bracket
while pulling outward on the top of the PC board. The drive
bracket has two plastic pins that fit into the holes on the lower
edge of the PC board. Once the PC board is tilted about 45º
from the drive bracket it can be lifted off of these pins. To
reinstall a board, push the top of the PC board towards the
valve until it snaps under the middle latch, weave the power
and water meter wires into the holders and reconnect the motor, water meter and power plugs.
Drive Bracket Replacement
The drive bracket must be removed to access the drive
cap assembly and pistons or the drive gear cover. It is not
necessary to remove the PC board from the drive bracket to
remove the drive bracket. To remove the drive bracket start
by removing the plugs for the power source and the water meter. Unweave the wires from the side holders. Two tabs on
the top of the drive back plate hold the drive bracket in place.
Simultaneously lift the two tabs and gently ease the top of the
drive bracket forward. The lower edge of the drive bracket
has two notches that rest on the drive back plate. Lift up and
outward on the drive bracket to disengage the notches.
To reassemble, seat the bottom of the drive bracket so the
notches are engaged at the bottom of the drive back plate.
Push the top of the drive bracket toward the two latches. The
drive bracket may have to be lifted slightly to let the threaded
piston rod pass through the hole in the drive bracket. Maintain a slight engaging force on top of the drive bracket while
deflecting the bracket slightly to the left by pressing on the
side of the upper right corner. This helps the drive gears
mesh with the drive cap assembly. The drive bracket is
properly seated when it snaps under the latches on the drive
back plate. If resistance is felt before latching, then notches
are not fully engaged, the piston rod is not in hold, the wires
are jammed between the drive bracket and drive back plate,
or the gear is not engaging the drive cap assembly.
Drive Gear Replacement
To inspect the drive gears, the drive gear cover needs to be
removed. Before trying to remove the gear cover, the drive
bracket must be removed from the drive back plate. (Refer to
the instructions above regarding removing the drive bracket
from the drive back plate. The drive gear cover can be
removed from the drive bracket without removing the motor
or the PC board.) The drive gear cover is held in place on the
drive bracket by three clips. The largest of the three clips is
always orientated to the bottom of the drive bracket. With the

PC board facing up, push in and down on the large clip on the
drive gear cover. Handle the cover and the gears carefully so
that the gears do not fall off the pegs in the cover.
Replace broken or damaged drive gears. Do not lubricate
any of the gears. Avoid getting any foreign matter on the
reflective coating because dirt or oils may interfere with pulse
counting.
The drive gear cover only fits on one way, with the large clip
orientated towards the bottom. If all three clips are outside of
the gear shroud on the drive bracket the drive gear cover slips
easily into place.
Drive Motor Replacement
The drive bracket does not need to be removed from the drive
plate if the motor needs to be removed. To remove the motor,
disconnect the power and motor plugs from the jacks on the
PC board. Move the spring clip loop to the right and hold. Rotate the motor at least a 1/4 turn in either direction so the wires
are vertical (up & down) before gently pulling on the wire
connectors to remove the motor. Pulling directly on the wires
without rotating the motor may break the wires off the motor.
Replace the motor if necessary. Do not lubricate the motor
or the gears. To reinstall the motor, move the spring clip loop
to the right and hold. Gently turn the motor while inserting so
that the gear on the motor meshes with the gears under the
drive gear cover. Release the spring clip loop and continue
to rotate the motor until the wires are horizontal and the motor housing engages the small plastic bulge inside the drive
bracket motor retainer. Reconnect the motor plug to the
two-pronged jack on the lower left side of the PC board. If
the motor will not easily engage with the drive gears when
reinstalling, lift and slightly rotate the motor before reinserting.
Reconnect the power plug.
Replace the valve cover. After completing any valve maintenance, press and hold NEXT and REGEN buttons for 3
seconds or unplug power source jack (black wire) and plug
back in. This resets the electronics and establishes the
service piston position. The display should flash all wording,
then flash the software version and then reset the valve to the
service position.
Drive Cap Assembly, Main Piston and Regenerant Piston
The drive assembly must be removed to access the drive
cap assembly. The drive cap assembly must be removed to
access the piston(s). The drive cap assembly is threaded into
the control valve body and seals with an o-ring. To remove
the drive cap assembly use the special plastic wrench or
insert a 1/4" to 1/2" flat blade screwdriver into one of the slots
around the top 2" of the drive cap assembly so it engages the
notches molded into the drive back plate around the top 2"
of the piston cavity. See Figure 29. The notches are visible
through the holes. Lever the screwdriver so the drive cap assembly turns counter clockwise. Once loosened, unscrew the
drive cap assembly by hand and pull straight out.
The drive cap assembly contains the drive cap, the main drive
gear, drive cap, piston rod and various other parts that should
not be dissembled in the field. The only replaceable part on
the drive cap assembly is the o-ring. Attached to the drive
cap assembly is the main piston and if a regenerant is used, a
regenerant piston.

The regenerant piston (the small diameter one behind the
main piston) is removed from the main piston by pressing sideways and unsnapping it from its latch. Chemically
clean this in dilute sodium bisulfite or vinegar, or replace the
regenerant piston if needed. To remove the main downflow
or upflow piston fully extend the piston rod and then unsnap
the main piston, from its latch by pressing on the side with the
number. Chemically clean this in dilute sodium bisulfite or
vinegar, or replace the main piston.
Reattach the main piston to the drive cap assembly. Reattach
the regenerant piston (if needed) to the main piston. Do not lubricate the piston rod, main piston or regenerant piston. Lubricant will adversely affect the clear lip seals. Reinsert the drive
cap assembly and piston into the spacer stack assembly and
hand tighten the drive cap assembly. Continue to tighten the
drive cap assembly using a screwdriver as a ratchet until the
black o-ring on the spacer stack assembly is no longer visible
through the drain port. Excessive force can break the notches
molded into the drive back plate. Make certain that the main
drive gear still turns freely. The exact position of the piston is
not important as long as the main drive gear turns freely.
Reattach the drive assembly to the control valve and connect
all plugs. After completing any valve maintenance, press
and hold NEXT and REGEN buttons for 3 seconds or unplug
power source jack (black wire) and plug back in. This resets
the electronics and establishes the service piston position.
This display should flash all wording, then flash the software
version and then reset the valve to the service position.
Spacer Stack Assembly
To access the spacer stack assembly remove the drive assembly, drive cap assembly and piston. The spacer stack
assembly can be removed easily without tools by using thumb
and forefinger. Inspect the black o-rings and clear lip seals for
wear or damage. Replace the entire stack if necessary. Do
not disassemble the stack.
The spacer stack assembly may be chemically cleaned (dilute
sodium bisulfite or vinegar) or wiped with a soft cloth.
The spacer stack assembly can be pushed in to the control
valve body bore by hand. Since the spacer stack assembly
can be compressed it is easier to use a blunt object (5/8" to
1-1/8" in diameter) to push the center of the assembly into the
control valve body. The assembly is properly seated when at
least four threads are exposed (approximately 5/8". Do not
force the spacer stack assembly in. The control valve body
bore interior can be lubricated with silicone to allow for easy
insertion of the entire stack. Do not use silicone or any other
type of lubricant on the clear lip seals or the piston.
Reattach the drive cap assembly and the piston(s) and the
drive assembly.

Figure 29

After completing any valve maintenance, press and hold
NEXT and REGEN buttons for 3 seconds or unplug power
source jack (black wire) and plug back in. This resets the
electronics and establishes the service piston position. The
display should flash all wording, then flash the software version and then reset the valve to the service position.
Injector Cap, Screen, Injector Plug and Injector Replacement
Unscrew the injector cap and lift off. Loosen cap with special
plastic wrench or pliers if necessary. Attached to the injector
cap is a screen. Remove the screen and clean if fouled.
Reattach the drive cap assembly and the piston(s) and the
drive assembly.
After completing any valve maintenance, press and hold
NEXT and REGEN buttons for 3 seconds or unplug power
source jack (black wire) and plug back in. This resets the
electronics and establishes the service piston position. The
display should flash all wording, then flash the software version and then reset the valve to the service position.
Injector Cap, Screen, Injector Plug and Injector Replacement
Unscrew the injector cap and lift off. Loosen cap with special
plastic wrench or pliers if necessary. Attached to the injector
cap is a screen. Remove the screen and clean if fouled.
The plug and/or injector can be pried out with a small screwdriver. The plug can be wiped clean. If the plug leaks replace
the entire plug. The injector consists of a throat and a nozzle.
Chemically clean the injector with vinegar or sodium bisulfite. The holes can be blown out with air. Both pieces have
smaller diameter holes that control the flow rates of water to
insure that the proper concentration of regenerant is used.
Sharp objects, which can score the plastic, should not be
used to clean the injector. Scoring the injector or increasing
the diameter of the hole could change the operating parameters of the injector.
Two holes are labeled DN and UP. Check for compliance.
See Table Below.

COMPLIANCE TABLE
Application

Injector and/or Plug(s)

Main Piston

Regenerant Piston

Stack

H125 Downflow
Softener or Regenerating
Filter (1.32" Distributor)

Injector in "DN" hole,
Plug in "UP" Hole

151-V3407

15-V3174

151-V3430

H125 Backwash Only
Filter (1.32" Distributor)

Plug in "DN" and "UP" holes,
Install Refill Port Plug

151-V3407

None

151-V3430

Push the plug(s) and/or injectors firmly in place, replace the screen and hand tighten the injector cap.
36

Refill Flow Control Assembly or Refill Port Plug
To clean or replace the refill flow control, pull out the
elbow-locking clip and then pull straight up on the elbow.
Replace the elbow locking clip in the slot so that it is not
misplaced. Twist to remove the white flow control retainer. The flow control can be removed by prying upward
through the side slots of the retainer with a small flat blade
screwdriver.
Chemically clean the flow control or the white flow control
retainer using dilute sodium bisulfite or vinegar. Do not
use a wire brush. If necessary, replace the flow control, oring on the flow control retainer, or the o-ring on the elbow.
Reseat the flow control so the rounded end is visible in
the flow control. Reseat the white flow control retainer by
pushing the retainer into the elbow until the o-ring seats.
Remove locking clip, push down on elbow to reseat and
insert locking clip.
Do not use Vaseline, oils, or other unacceptable lubricants
on o-rings. A silicone lubricant may be used on the o-ring
on the elbow or the white retainer.
Water Meter or Meter Plug
The water meter assembly is connected to the PC board
by a wire. If the entire water meter assembly is to be
replaced, remove the control valve cover and disconnect
the power source and water meter plugs from the PC
board. Unlatch the drive assembly and lean it in forward.
Unthread the water meter wire from the side of the drive
assembly and through the drive back plate. To reinstall,
rethread the water meter through the drive back plate and
side of the drive assembly. Reattach the drive assembly
and the water meter and power plugs.
If no water meter is visible, then a plug is installed, not a
water meter.
The water meter wire does not need to be removed from
the PC board if the water meter is only being inspected
and cleaned. To remove the water meter assembly,
unscrew the meter cap on the left side of the control valve.
Pliers may be used to unscrew the nut if necessary.
With the nut removed, a slot at the top of the water meter
is visible. Twist a flat blade screwdriver in the slot between the control valve body and the meter. When the
meter is part way out it is easy to remove the water meter
from the housing. Once the water meter is removed from
the control valve body, gently pull forward on the turbine to
remove it from the shaft.
Do not use a wire brush to clean the turbine. Wipe with
a clean cloth or chemically clean in dilute sodium bisulfite
or vinegar. The turbine can be immersed in the chemical.

Do not immerse electronics. If the turbine is scored or
damaged or the bearings on the turbine are worn, replace
the turbine.
Do not lubricate the turbine shaft. The turbine shaft bearings are prelubricated. Do not use Vaseline, oils, or other
unacceptable lubricants on the o-ring. A silicone lubricant
may be used on the black o-ring.
Snap the turbine on the shaft and reinsert the water meter
into the side slot. Hand tighten the nut. Do not use a pipe
wrench to tighten nut.
Bypass Valve
The working parts of the bypass valve are the rotor assemblies that are contained under the bypass valve caps.
Before working on the rotors, make sure the system is depressurized. Turn the red arrow shaped handles towards
the center of the bypass valve and back several times to
ensure rotor is turning freely.
The nuts and caps are designed to be unscrewed or
tightened by hand. If necessary a pliers can be used
to unscrew the nut or cap. Do not use a pipe wrench to
tighten or loosen nuts or caps. Do not place screwdriver in
slots on caps and/or tap with a hammer. To access the rotor, unscrew the cap and lift the cap, rotor and handle out
as one unit. Twisting the unit as you pull it out will help to
remove it more easily. There are three o-rings: one under
the rotor cap, one on the rotor stem and the rotor seal.
Replace worn o-rings. Clean rotor. Reinstall rotor.
When installing the red arrow handles be sure that:
1. The handle pointers are lined up with the control valve
body arrows, and the rotor seal o-ring and retainer on both
rotors face to the right when being viewed from the front of
the control valve; or
2. Arrows point toward each other in the bypass position.
Since the handles can by pulled off, they could be accidently reinstalled 180º from their correct orientation. To
install the red arrow handles correctly, keep the handles
pointed in the same direction as the arrows engraved on
the control valve body while tightening the bypass valve
caps.
After completing any valve maintenance, press and hold
NEXT and REGEN buttons for 3 seconds or unplug power
source jack (black wire) and plug back in. This resets the
electronics and establishes the service piston position.
The display should flash all wording, then flash the software version and reset the valve to the service position.

H125 Series Water Softeners
limited warranty
Hellenbrand, Inc., warrants to the original consumer purchaser that the H125 Series and the parts listed below will be free from defects
in material and/or workmanship from the date of the original installation for the following time periods:
For a Period of FIVE YEARS: The control valve including electrical parts, internal parts, and valve body.
For a Period of TEN YEARS: Mineral tanks, 6” Diameter - 13” Diameter.
For a Period of FIVE YEARS: Mineral tanks, 14” - Up.
For a Period of FIVE YEARS: The salt storage/cabinet tank.
For a Period of ONE YEAR: Any other component.
Any parts used for replacement are warranted for the remainder of the original warranty period applicable to the part.
THIS WARRANTY IS EFFECTIVE TO THE ORIGINAL CONSUMER PURCHASER ONLY, AND ONLY AS LONG AS THE
H125 SERIES REMAINS AT THE ORIGINAL INSTALLATION SITE.
No sales representative, distributor, agent, dealer, reseller or any other person is authorized to make any other warranty on behalf of Hellenbrand, Inc. Upon expiration of the applicable warranty period(s), Hellenbrand, Inc., shall have no further liability related to the products/parts
to which the warranty period(s) apply, except with respect to valid warranty claims asserted during the appropriate warranty period(s).
If a part described above becomes defective within the specified warranty period, you should notify your H125 Series sales representative and
arrange a time during normal business hours for the inspection of the water conditioner at the original installation site. Any part found defective within the terms of this warranty will, at Hellenbrand, Inc.’s option, be repaired or replaced. You are responsible for freight from our
factory and local service charges. This paragraph sets forth the exclusive remedy for any valid warranty claims against Hellenbrand, Inc.
THIS WARRANTY DOES NOT COVER defects caused by sand, sediment or bacteria fouling, accident, fire, flood, Act of God, misuse,
misapplication, neglect, alteration, installation or operation contrary to Hellenbrand, Inc.’s printed instructions, or installation, repair or
service by anyone other than Hellenbrand, Inc., or an authorized Hellenbrand reseller.
As a manufacturer, we do not know the characteristics of your water supply or the purpose for which you are purchasing this water
conditioner. Please understand that the quality of water supplies may vary seasonally or over a period of time, and that your water usage
rate may vary as well. Water characteristics can also change considerably if your water conditioner is moved to a new location. For
these reasons, we assume no liability for the determination of the proper equipment necessary to meet your requirements and we do not
authorize others to assume such obligations for us.
REMEDIES FOR DEFECTS OR FAILURES, TO THE EXTENT PERMITTED BY APPLICABLE LAW, ARE LIMITED TO THE
REMEDIES PROVIDED IN THIS WARRANTY. ANY EXPRESS WARRANTY NOT PROVIDED HEREIN AND ANY WARRANTY
WHICH MIGHT ARISE BY IMPLICATION OR OPERATION OF LAW, WHETHER FROM THE SELLER AND/OR MANUFACTURER
OF THIS PRODUCT, IS HEREBY EXCLUDED AND DISCLAIMED, TO THE EXTENT ENFORCEABLE UNDER APPLICABLE
LAW, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY
PARTICULAR PURPOSE OR NON-INFRINGEMENT, OR ANY WARRANTIES ARISING FROM COURSE OF PERFORMANCE,
COURSE OF DEALING, OR FROM USAGES OF TRADE.
UNDER NO CIRCUMSTANCES SHALL HELLENBRAND, INC., BE LIABLE TO THE ORIGINAL CONSUMER PURCHASER
OR TO ANY OTHER PERSON FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OR FOR ANY OTHER
LOSS, DAMAGE, OR EXPENSE OF ANY KIND, INCLUDING LOSS OF PROFITS, WHETHER ARISING OUT OF BREACH OF
WARRANTY, BREACH OF CONTRACT, IN TORT OR OTHERWISE, AND REGARDLESS OF WHETHER HELLENBRAND,
INC., WAS AWARE OF THE POSSIBILITY OF SUCH LOSS. THESE LIMITATIONS WILL APPLY REGARDLESS OF ANY
FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
Some states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.

73-361-HP
9/08-LBRY

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Argosy Research H 125 Series Users Manual

H-125 Series to the manual aad9e6f9-2a22-48d5-87ee-53fdc2acc5fc

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