BlackBerry RFG80UW Handheld Blackberry with GSM/EDGE 850/900/1800/1900, WCMDA/HSDPA Bands (FDD I, II, V, VI), 802.11a/b/g/n, Bluetooth, NFC and GPS User Manual User guide
BlackBerry Limited Handheld Blackberry with GSM/EDGE 850/900/1800/1900, WCMDA/HSDPA Bands (FDD I, II, V, VI), 802.11a/b/g/n, Bluetooth, NFC and GPS User guide
Contents
- 1. User guide
- 2. User SIB
- 3. User manual
User guide
BB10 Help
User Guide
Published: 2012-06-19
SWD-20120619145503696
Contents
Getting started ........................................................................................................................................... 11
Getting started ........................................................................................................................................... 11
BBM .......................................................................................................................................................... 12
Add a contact ............................................................................................................................................. 12
Start chatting ............................................................................................................................................. 13
Change your status or profile ...................................................................................................................... 14
Socializing with groups ............................................................................................................................... 15
Managing contacts ..................................................................................................................................... 17
Troubleshooting: BBM ................................................................................................................................ 18
BlackBerry ID ............................................................................................................................................. 20
About BlackBerry ID ................................................................................................................................... 20
What's the difference between a BlackBerry ID username and a screen name? ........................................... 20
Messages ................................................................................................................................................... 21
About Messages ......................................................................................................................................... 21
Adding and managing accounts .................................................................................................................. 21
Messages icons .......................................................................................................................................... 23
Viewing and searching your messages ........................................................................................................ 23
Compose an email or social networking message ........................................................................................ 24
Managing messages ................................................................................................................................... 25
Messages tips ............................................................................................................................................ 26
Messages options ....................................................................................................................................... 27
Send a text message ................................................................................................................................... 28
Text message options ................................................................................................................................. 29
Delete a message ....................................................................................................................................... 29
Troubleshooting: Messages ........................................................................................................................ 29
Contacts .................................................................................................................................................... 31
About contacts ........................................................................................................................................... 31
Adding contacts ......................................................................................................................................... 31
Contact views ............................................................................................................................................. 32
Changing contacts ..................................................................................................................................... 32
Add a contact to your favorites .................................................................................................................... 33
Contact someone ....................................................................................................................................... 34
Add a custom ring tone for a contact ........................................................................................................... 34
Search for a contact ................................................................................................................................... 34
Filtering contacts ....................................................................................................................................... 34
Sort your contacts ...................................................................................................................................... 35
Share a contact .......................................................................................................................................... 35
Troubleshooting: Contacts .......................................................................................................................... 36
Calendar .................................................................................................................................................... 37
About the Calendar .................................................................................................................................... 37
Add an email or social networking account ................................................................................................. 37
View your events ......................................................................................................................................... 37
Find email and files associated with an event .............................................................................................. 38
Check who you're meeting with .................................................................................................................. 38
Create an event .......................................................................................................................................... 38
Change or delete an event .......................................................................................................................... 39
Calendar options ........................................................................................................................................ 40
Troubleshooting: Calendar .......................................................................................................................... 41
Browser ..................................................................................................................................................... 42
Browsing the Internet ................................................................................................................................. 42
Bookmarks and history ............................................................................................................................... 45
Browsing safely .......................................................................................................................................... 47
Troubleshooting: Browser ........................................................................................................................... 49
Ring tones, sounds, and alerts .................................................................................................................... 51
Change your ring tone, sounds, or alerts ..................................................................................................... 51
Silence your device except for calls ............................................................................................................. 51
Set a custom ring tone or email alert tone for a contact ................................................................................ 51
Turn off all sounds ...................................................................................................................................... 52
Flashing LED .............................................................................................................................................. 52
Troubleshooting: Ring tones, sounds, and alerts ......................................................................................... 53
Phone ........................................................................................................................................................ 54
Making a call .............................................................................................................................................. 54
Using hearing aid mode .............................................................................................................................. 54
Using TTY support ...................................................................................................................................... 55
Visual Voicemail ......................................................................................................................................... 56
About Visual Voicemail ............................................................................................................................... 56
Video chat .................................................................................................................................................. 57
About video chat ........................................................................................................................................ 57
BlackBerry App World ................................................................................................................................ 58
Shop for apps, games, music, and videos .................................................................................................... 58
Pictures ..................................................................................................................................................... 59
Pictures app at a glance ............................................................................................................................. 59
Viewing your pictures ................................................................................................................................. 59
Edit a picture .............................................................................................................................................. 61
Supported picture file extensions ................................................................................................................ 61
Troubleshooting: Pictures ........................................................................................................................... 62
Videos ........................................................................................................................................................ 63
Videos app at a glance ................................................................................................................................ 63
Watching your videos .................................................................................................................................. 63
Supported video file extensions and codecs ................................................................................................ 65
Troubleshooting: Videos ............................................................................................................................. 66
Music ......................................................................................................................................................... 67
Music app at a glance ................................................................................................................................. 67
Playing your music ..................................................................................................................................... 67
Creating playlists and organizing your music ............................................................................................... 69
Tips: Music ................................................................................................................................................. 70
Troubleshooting: Music .............................................................................................................................. 71
Camera ...................................................................................................................................................... 72
Camera app at a glance .............................................................................................................................. 72
Taking pictures and recording videos .......................................................................................................... 72
Using Time Warp ........................................................................................................................................ 73
Camera options .......................................................................................................................................... 74
Troubleshooting: Camera ........................................................................................................................... 75
Media sharing ............................................................................................................................................ 76
About sharing media .................................................................................................................................. 76
Sharing, playing, and viewing media files over a Wi-Fi network ..................................................................... 76
Documents To Go ....................................................................................................................................... 78
Getting started with Docs To Go .................................................................................................................. 78
Using Word To Go ....................................................................................................................................... 79
Using Sheet To Go ...................................................................................................................................... 80
Using Slideshow To Go ............................................................................................................................... 81
Print To Go ................................................................................................................................................. 84
Getting started with Print To Go .................................................................................................................. 84
Managing your folders with Print To Go ....................................................................................................... 85
Managing your documents with Print To Go ................................................................................................ 85
Adobe Reader ............................................................................................................................................ 87
Reading a document in Adobe Reader ........................................................................................................ 87
Games ....................................................................................................................................................... 88
Create your profile ...................................................................................................................................... 88
Add a friend ............................................................................................................................................... 88
Add a game ................................................................................................................................................ 88
Favorite a game .......................................................................................................................................... 89
Viewing and comparing stats ...................................................................................................................... 89
FocalPoint .................................................................................................................................................. 90
Collecting and organizing tasks, notes, and more with FocalPoint ................................................................ 90
Adding a notebook and an entry to FocalPoint ............................................................................................. 90
Changing a notebook or entry in FocalPoint ................................................................................................ 92
View entries that share a tag ....................................................................................................................... 92
Search FocalPoint ...................................................................................................................................... 93
Share a FocalPoint entry over email or BBM ................................................................................................ 93
FocalPoint options ...................................................................................................................................... 93
Troubleshooting: FocalPoint ....................................................................................................................... 94
Clock ......................................................................................................................................................... 95
Set an alarm ............................................................................................................................................... 95
Changing your alarm options ...................................................................................................................... 95
Using the stopwatch ................................................................................................................................... 96
Setting the timer ......................................................................................................................................... 97
Add a city to the world clock screen ............................................................................................................ 97
Maps .......................................................................................................................................................... 99
About Maps ................................................................................................................................................ 99
Finding a place ........................................................................................................................................... 99
Get turn-by-turn directions ....................................................................................................................... 100
Favourite places ....................................................................................................................................... 101
Add a place to a calendar event ................................................................................................................ 102
Share a map or place ................................................................................................................................ 103
View your recently visted places ................................................................................................................ 103
View a contact’s address on a map ........................................................................................................... 103
Changing options for Maps ....................................................................................................................... 104
Troubleshooting ....................................................................................................................................... 105
Compass .................................................................................................................................................. 106
About the compass .................................................................................................................................. 106
Using the compass ................................................................................................................................... 106
Changing settings for the compass ........................................................................................................... 107
Troubleshooting: Compass ....................................................................................................................... 107
GPS technology ........................................................................................................................................ 108
About GPS ............................................................................................................................................... 108
Connections ............................................................................................................................................. 109
Wireless coverage indicators .................................................................................................................... 109
Turn on or turn off a wireless connection ................................................................................................... 109
Turn on airplane mode ............................................................................................................................. 109
Connect your device to an HDMI display ................................................................................................... 110
Mobile network ........................................................................................................................................ 110
Wi-Fi ........................................................................................................................................................ 111
Mobile Hotspot mode ............................................................................................................................... 113
Internet tethering ..................................................................................................................................... 114
Bluetooth ................................................................................................................................................. 114
NFC ......................................................................................................................................................... 114
Security ................................................................................................................................................... 116
Finding and protecting a lost device .......................................................................................................... 116
More security content coming soon .......................................................................................................... 116
Display ..................................................................................................................................................... 117
Change your backlighting ......................................................................................................................... 117
Change your font size ............................................................................................................................... 117
Set a picture as your wallpaper ................................................................................................................. 117
Change your display language .................................................................................................................. 117
Connect your device to an HDMI display ................................................................................................... 118
Battery and power .................................................................................................................................... 119
Battery and power .................................................................................................................................... 119
Keyboard and typing ................................................................................................................................ 120
Show or hide the keyboard ....................................................................................................................... 120
Type an uppercase, accented, or symbol character .................................................................................. 120
Copy or delete text ................................................................................................................................... 120
Change typing options .............................................................................................................................. 120
Check spelling .......................................................................................................................................... 121
Troubleshooting: Keyboard and typing ...................................................................................................... 121
Language ................................................................................................................................................. 122
Change your input or display language ...................................................................................................... 122
Changing your input language as you type ................................................................................................ 122
File Manager ............................................................................................................................................ 123
Viewing files ............................................................................................................................................. 123
Managing your files .................................................................................................................................. 123
Transfering files ........................................................................................................................................ 125
Using cloud services ................................................................................................................................. 126
Working with zip files ................................................................................................................................ 127
Organizing apps ....................................................................................................................................... 129
Delete an app ........................................................................................................................................... 129
Search ..................................................................................................................................................... 130
Search your device ................................................................................................................................... 130
Use voice enabled search ......................................................................................................................... 130
Filter your search results .......................................................................................................................... 130
Change your search settings ..................................................................................................................... 131
Search your email messages .................................................................................................................... 131
Google Talk .............................................................................................................................................. 132
Chat with friends ...................................................................................................................................... 132
Change your status or profile .................................................................................................................... 133
Add a friend ............................................................................................................................................. 133
Sign out .................................................................................................................................................... 134
Troubleshooting: Google Talk ................................................................................................................... 134
Yahoo! Messenger .................................................................................................................................... 136
Start a conversation .................................................................................................................................. 136
Change your status or profile .................................................................................................................... 137
Add a contact ........................................................................................................................................... 137
Sign out .................................................................................................................................................... 138
Troubleshooting: Yahoo! Messenger ......................................................................................................... 139
Windows Live Messenger .......................................................................................................................... 140
Start a conversation .................................................................................................................................. 140
Change your status or profile .................................................................................................................... 141
Add a contact ........................................................................................................................................... 141
Sign out .................................................................................................................................................... 142
Troubleshooting: Windows Live Messenger ............................................................................................... 143
Storage space and media card ................................................................................................................. 144
Storage space and media card ................................................................................................................. 144
Accessibility ............................................................................................................................................. 145
Find your accessibility settings ................................................................................................................. 145
Change your font size ............................................................................................................................... 145
Turn on Global Zoom ................................................................................................................................ 145
Use grayscale or reverse contrast for the screen display ............................................................................ 146
Use the BlackBerry screen reader ............................................................................................................ 146
Turn on or turn off event sounds ............................................................................................................... 146
Add or delete a contact alert ..................................................................................................................... 147
Change how you answer calls with a headset ............................................................................................ 147
Using hearing aid mode ............................................................................................................................ 147
Using TTY support .................................................................................................................................... 147
Legal notice ............................................................................................................................................. 148
Getting started
Getting started
Content coming soon.
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Getting started
11
BBM
Add a contact
You can add contacts to BBM by scanning their BBM barcodes. You can also add contacts by typing someone's contact
information, by selecting a contact from your address book, or by using BlackBerry Tag (if supported).
1. Tap > Invite to BBM.
2. Tap the Scan to Invite icon.
Add a contact by typing
1. Type in the field or tap the Plus icon to find contacts in your address book.
2. Tap Send.
Show your BBM barcode
1. Tap your picture or display name.
2. Tap Barcode.
Cancel an invitation
1. Tap > > Sent.
2. Touch and hold an invitation.
3. Tap Delete Invitation.
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Start chatting
Chat in real-time with your BBM contacts and know when someone has read your message in BBM. Share pictures, voice
notes, your location, or other files that are at your fingertips.
Tip: Want to share something with multiple contacts? Send a broadcast message to let your contacts know your news at the
same time, or start a multiperson chat to make decisions faster.
1. Tap .
2. Tap a contact.
Send a file or Ping someone
1. Touch and hold the chat field.
2. Tap Send File or Ping.
Peek at your chats
While in a chat, you can quickly peek at your other chats.
Slide your finger in from the left of the screen.
Change the order of emoticons
The emoticons that you frequently use appear at the top of the emoticon panel.
Touch and hold an emoticon and drag it into place in the top row.
Send a broadcast message
Tap > New Broadcast Message.
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Invite others to a chat
At the bottom of a chat, tap the Invite Others icon.
Tip: To start a fresh chat from your contact list, touch and hold a few contact names. Tap > New Multiperson Chat.
Change your status or profile
Let your BBM contacts know what you're doing by changing your name or status. If you have a status that you use often,
such as when you're going on vacation, you can save it to use again later.
1. Tap your picture or display name at the top of the screen.
2. Type a status message in the Personal Message field.
3. If you want to appear as Busy, tap Status > Busy.
Save a status for later
Tap the Status field > Edit Status Messages > Add New.
Change your display picture
You can change your picture to suit your mood or show what you're doing.
1. From your profile, tap your picture.
2. Tap Replace or Edit.
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Socializing with groups
Create a group
Stay connected with a group of people by sharing lists, appointments, pictures and more. Members of a group don't
necessarily need to be one of your contacts; someone else can invite a contact to join the group.
When you create a group, you automatically become an administrator for the group.
1. Tap > New Group.
2. Complete the fields on the screen.
3. Choose a picture for the group.
4. Tap Save.
Add lists, events, and pictures
1. Tap .
2. Tap the item you want to add to the group.
View recent group activity
Tap > .
Add members
You can add members to a BBM group by typing someone's contact information, or by selecting a contact from your
address book. You can also add members by scanning their BBM barcodes.
Tip: To see the current members of a group, tap the group picture or name at the top of the screen.
1. Tap > Invite.
2. Type the contact's information or tap the Scan to Invite icon.
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3. Tap Send.
Group administrators
Administrators of a group can control group membership, update the group's profile picture or name, and even disband
the group and delete all of the shared data. Whoever creates the group automatically becomes an administrator. Additional
admins can be added after that.
You can ask an admin to make you an admin; otherwise, you'll need to know the administrator password to become an
admin for the group.
1. Tap the group picture or name at the top of the screen.
2. Tap Administration.
Become an admin
1. Beside the Administrator Password field, tap Enter.
2. Type the password.
3. Tap Enter.
Make someone an admin
1. Beside the Administrator List field, tap Edit > Add.
2. Select one or more members.
3. Tap Add.
Set an admin password
Beside the Administration Password field, tap Set.
Leave a group
Content in the group is only removed from BBM on your BlackBerry device. Other members continue to see items you've
shared, including pictures and lists.
If you're an administrator for the group, you can also choose to delete the group and all of its data.
1. Touch and hold a group name.
2. Tap Leave Group .
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BBM
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Managing contacts
Create a contact category
If you have a lot of contacts, or just some that you want to be able to get to faster, consider organizing your contacts into
categories.
1. Tap > Contacts.
2. Scroll down and tap Add New Category.
View someone's profile
You can view contact details and previous status messages from someone's profile. You can also view and download the
apps your contacts have connected to BBM, start a video chat, or rename your contacts.
1. Touch and hold a contact's name.
2. Tap View Profile.
Note: A purchase or subscription might be required from the BlackBerry App World storefront before you can use some
apps.
Hide updates for a contact or group
1. Tap > .
2. Touch and hold a contact's name.
3. Tap Hide Updates.
View recent BBM activities
You can see a list of recent updates across your BBM contacts and groups, review any pending add or application
invitations, and comment on someone's latest status.
1. Tap .
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2. Tap or .
Delete a contact
1. Touch and hold a contact's name.
2. Tap Delete <contact name>.
Troubleshooting: BBM
I can't add a BBM contact
The person's BlackBerry device might be turned off, the person might not have responded to your invitation, or the person
might have ignored your invitation.
To view your pending invitations, do these steps:
1. Tap > .
2. Tap Sent.
An app keeps prompting me
Applications might ask for permission to connect to BBM. If you grant permission, you can chat from within the BBM
connected app, update your status, and share your activities and achievements on your BBM profile.
To change your options for BBM connected apps, do these steps:
1. In the Settings app, tap Application Permissions.
2. Tap the app's name.
3. Change the options. For example, limit certain actions or disconnect the app.
4. Tap Save.
I accidentally blocked an invitation
1. Swipe down from the top of the screen.
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2. Tap .
3. Beside the Blocked Contact List field, tap Edit.
4. At the top of the screen, tap the invitation type.
5. Tap Edit.
6. Tap the Delete icon.
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BBM
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BlackBerry ID
About BlackBerry ID
A BlackBerry ID gives you convenient access to multiple BlackBerry products and services. After you create a BlackBerry
ID, you can use your email address and password to log in to any BlackBerry product that supports BlackBerry ID. With
BlackBerry ID, you can manage apps that you downloaded from the BlackBerry App World storefront and keep apps you
downloaded when you switch smartphones.
If you previously created a BlackBerry ID, you must use it when you set up your new tablet or smartphone (instead of
creating a new BlackBerry ID). You can log in to both a tablet and a smartphone using the same BlackBerry ID.
What's the difference between a
BlackBerry ID username and a screen
name?
Your BlackBerry ID username is the email address that you use when you log into products or services that use BlackBerry
ID. The BlackBerry ID screen name is the name that appears when you submit app reviews in the BlackBerry App World
storefront.
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Messages
About Messages
The unified inbox on your BlackBerry device gathers all the messages that you receive from your different accounts into
one convenient location. Receive and respond to email, text messages, or BBM chats all in the same place. Read your
Twitter or Facebook messages, or send messages to your LinkedIn connections. It's all possible with the unified inbox.
Here are the types of messages that you can send and receive in the unified inbox:
•Email: You can add practically any existing email account to your device--both work and web-based email.
•Text messages (SMS/MMS): If text messaging is a part of your wireless service plan, you can find all of your text
messages in the unified inbox.
•Social networking: Add a Facebook account to your device to receive notifications for messages, wall posts, likes, and
comments and to send Facebook messages. Add a Twitter account to keep on top of your @mentions and to send
direct messages. Add a LinkedIn account to stay in touch with important business connections.
•BBM and instant messaging: After you add an instant messaging account to your device, you can access your chats
through the unified inbox.
Adding and managing accounts
Add an email or social networking account
1. On the home screen, swipe down from the top frame.
2. Tap the Settings icon > Accounts.
• If you have accounts associated with your BlackBerry ID, tap Select Accounts. Select the accounts that you want
to add.
• If you haven't added an account yet, tap the type of account that you want to add.
• If you've already added an account, tap Add New Account. Tap the type of account that you want to add.
3. Enter your user information for the account. Tap Continue.
4. Change any additional settings, such as synchronization settings.
5. Tap Save.
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Add an email account using advanced settings
You might need to add some additional information about an email account to your device before you can send and receive
email from that account. For example, if you're adding a Microsoft Exchange work email account to your device, you
probably need to enter additional information, such as an enterprise activation password. Check with your administrator.
1. On the home screen, swipe down from the top frame.
2. Tap the Settings icon.
3. Tap Accounts.
• If you haven't added an account yet, tap Email, Calendar, and Contacts.
• If you've already added an account, tap Add New Account. Tap Email, Calendar, and Contacts.
4. Tap Advanced.
5. Tap the type of email account that you're adding.
6. Enter your account information.
7. Tap Save.
Change your accounts
You might change your accounts if you've changed the account password, or if you want the display name for your account
to be different.
1. On the home screen, swipe down from the top frame.
2. Tap the Settings icon > Accounts.
3. Tap an account.
4. Make your changes.
5. Tap Save.
Delete an account
Content coming soon.
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Messages icons
Email icons
Content coming soon.
Text messages icons
Content coming soon.
Viewing and searching your messages
Messages are at the core of your BlackBerry experience. Because of that, your messages are always available to you, no
matter what you're doing on the device. From the Home screen, all you have to do is swipe to the left, and your inbox slides
into view.
View messages by account or message type
By default, all of your messages appear in your inbox. If you just want to see messages from a particular account (for
example, your Google Mail account) or by a type (for example, your text messages), filter them.
1. In your inbox, tap Accounts.
2. Tap the type of messages that you want to see.
To see all of your messages again, tap Accounts > All.
View filed messages
1. In your inbox, tap Accounts.
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2. Tap an account.
3. Tap the All drop-down list.
4. Tap a folder.
View unread messages, flagged messages, or
messages with attachments
1. In your inbox, tap the arrow at the top of the screen.
2. Tap Flagged, Attachments, or Unread.
To see all of your messages again, tap Cancel at the top of the screen.
Search for a message
Content coming soon.
Compose an email or social networking
message
1. In the inbox, tap Compose.
2. Type an email address or a contact name.
3. Type your message.
4. Tap Send. To save the message as a draft, tap Save.
Reply to or forward a message
Content coming soon.
Add a BCC recipient to an email
Content coming soon.
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Change text formatting in an email
Bold, italicize, and underline text; create ordered and bulleted lists; and change the font size and colors.
1. While composing a message, tap the Format icon. The formatting toolbar appears.
2. Apply any formatting that you want.
Managing messages
File a message
1. Touch and hold a message.
2. Tap File.
3. Tap a folder.
Flag a message
Flagged messages also appear in the Focal Point app, so that you can add due dates and notes to them.
1. Touch and hold a message.
2. Tap Flag for Follow Up.
Mark a message as read or unread
1. Touch and hold a message.
2. Tap Mark Opened or Mark Unopened.
Download, open, or share an image from an email
1. In a message, touch and hold an image.
2. Tap Download, Preview, Open, Save, or Share.
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Save a message
Saved messages can be stored in your BlackBerry memory or on a media card.
1. Tap and hold a message.
2. Tap Save.
Messages tips
test structure
Check your upcoming events from your inbox
You can check your agenda in the Calendar, but if you're already in Messages, you can just stay where you are.
At the very top of your inbox, slowly drag down. Your upcoming events start to appear. The more you drag, the more you
see.
Create a meeting from an email
When you create a meeting or event from an email, your BlackBerry device populates the meeting invitation with the
subject line from the email. The recipients of the email become the invitees for the meeting or event.
1. Touch and hold an email.
2. Tap Schedule a Meeting.
3. Add additional information for the meeting.
4. Tap Save.
Add a sender to your contact list
1. In a message, tap and hold the sender's name or picture.
2. Tap Add to Contacts.
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Messages options
Set an out of office auto message
Content coming soon.
Add a signature to an account
Content coming soon.
Turn on HTML email support
Content coming soon.
Change your default email address
Content coming soon.
Change how messages are displayed in your inbox
Content coming soon.
View single messages instead of conversation threads
Content coming soon.
Stop showing sent or filed messages in the inbox
Content coming soon.
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Change the accounts that appear in your inbox
Content coming soon.
Change spell check settings for messages
Content coming soon.
Filtering email
Content coming soon.
Add an email filter
Content coming soon.
Change or delete a filter
Content coming soon.
Send a text message
Content coming soon.
Reply to or forward a text message
Content coming soon.
Attach a file to a text message
Content coming soon.
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Add an emoticon to a text message
Content coming soon.
Text message options
Content coming soon.
Delete a message
Content coming soon.
Change how your device deletes messages
Content coming soon.
Troubleshooting: Messages
I can't see the recipients for a message
Content coming soon.
I'm not receiving my messages
Content coming soon.
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Messages
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I can't forward a text message
Content coming soon.
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Contacts
About contacts
When you add contacts to your BlackBerry device, connecting with them is easy. The Contacts app is integrated with your
Messages app, your Calendar app, and other apps, so you can quickly add contacts to relevant messages and events or
share your photos and videos.
If you've added an email account or social networking account to your device, contacts from those accounts can appear in
your contact list. It's simple to find the people that you want to connect with because your device automatically merges
contacts who share first and last name, email addresses, or mobile phone numbers.
Adding contacts
Add an email or social networking account
1. On the home screen, swipe down from the top frame.
2. Tap the Settings icon > Accounts.
• If you have accounts associated with your BlackBerry ID, tap Select Accounts. Select the accounts that you want
to add.
• If you haven't added an account yet, tap the type of account that you want to add.
• If you've already added an account, tap Add New Account. Tap the type of account that you want to add.
3. Enter your user information for the account. Tap Continue.
4. Change any additional settings, such as synchronization settings.
5. Tap Save.
Add a contact
1. In the Contacts app, tap New.
2. Enter the information for the contact. For more information fields, tap Add Field.
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3. Tap Save.
Copy contacts to and from your SIM card
Content coming soon.
Contact views
When you tap a contact, your BlackBerry device shows you lots of info about the contact. Some info is pulled from social
accounts like Twitter or LinkedIn, and some is information that you have added. There are three tabs, or views, that you can
tap through:
Details This view shows you an overview of contacts' details: how to contact them, where they work, their
birthday, and so on. You can tap on phone numbers or email addresses to start connecting with
contacts.
Updates This view shows you your contacts' most recent updates from social networking apps like Twitter
and Facebook. If you have the contacts' work information, the Updates view also shows you
news about their place of work. You can tap on an update to see it in a social networking app or
the browser.
History This view shows you past interactions with your contacts. Tap on any of the history events to go
directly to that event on your device. You can also filter the types of activity that you see in this
view.
Changing contacts
Add or change a picture for a contact
1. Tap a contact > .
2. Tap the picture area.
• To use a picture from a social app, tap one of the available pictures.
• To take a picture to use, tap the Camera icon. Take a picture.
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• To use a picture from your photo library, tap Browse.
Change info for a contact
1. Tap a contact > .
2. Make your changes. If you don't see a field that you want, tap Add Field.
3. Tap Save.
Add a custom field for a contact
If the info that you want to add for a contact doesn't fit the provided fields, you can add a field with your own label.
1. Tap a contact > > Add New.
2. Type a name for the new field.
3. Tap Save.
Delete a contact
1. Touch and hold a contact.
2. Tap the Delete icon.
Add a contact to your favorites
When you add contacts to your favorites, their pictures appear at the top of your contact list so that you can quickly
connect with them. Your favorite contacts also appear in the phone app when you make a call.
1. In Contacts, tap and hold a contact.
2. Tap the Star icon.
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Contact someone
1. Touch and hold a contact.
2. Tap how you want to reach the contact.
Add a custom ring tone for a contact
Assign a ring tone to a contact so that you know who's calling you before you look at your BlackBerry device.
1. Touch and hold a contact.
2. Tap > Add Field > Phone Ring Tone.
3. Tap a ring tone.
4. Tap Save.
Search for a contact
Like other apps on your BlackBerry device, the Contacts app has a search feature that lets you quickly find the contact that
you're looking for.
Tap the Search icon.
• To search contacts from your contact list, just start typing. When the contact appears, tap the contact.
• To search contacts from a remote address book (for example, your company's address book), type the contact's name.
Tap Search Remote Server.
Filtering contacts
There are a couple of different ways to change who you see in your contact list.
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View contacts by account
If you only want to see people who you can contact in a certain way (for example, through BBM), you can quickly filter your
contact list. This is especially useful if you want to contact multiple people in the same way, for example, if you want to send
a message to all of your Facebook contacts.
1. In the Contacts app, tap .
2. Tap the type of contacts that you want to see. For example, tap BBM to see only your BBM contacts.
To show all of your contacts again, tap > All Contacts.
Hide a set of contacts
You can completely remove a type of account from your contact list. For example, if you mainly follow celebrities on Twitter,
you might not want to see them in your contact list.
1. In the Contacts app, swipe down from the top.
2. Tap Settings.
3. In the Accounts Shown in Contact List section, clear the checkbox beside the account that you don't want to see.
Sort your contacts
Your contacts are originally sorted by first name, but you can also sort by last name or company.
1. In the Contacts app, swipe down from the top frame.
2. Tap Settings.
3. Change the Sort Contacts By drop-down list.
Share a contact
You can share a contact's details with others in .vcf format. This is like passing around a business card, but digitally.
1. In the Contacts app, touch and hold a contact.
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2. Tap Share a Contact.
Troubleshooting: Contacts
My contacts weren't merged automatically
Your BlackBerry device automatically merges contacts when it's clear that those contacts are the same person (for
example, they share the same first and last name, mobile phone number, BlackBerry ID, and so on). If you still see
duplicate entries in your contact list, you can merge those contacts into one entry.
1. Tap a contact.
2. Tap the Link icon > Add Link.
3. Tap the contact that you want to merge.
My contacts' pictures change sometimes
If you're using a social networking app to pull in pictures of a contact, then your pictures change when the contact changes
his or her profile picture in that app.
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Calendar
About the Calendar
The Calendar on your BlackBerry device takes the calendar info from the email and social networking accounts that you've
added and presents it to you in one place so that you can keep track of all your meetings, events, or deadlines.
You can view your Calendar by month, week, or day. In the day view, take advantage of the schedule view or an agenda
view, and check who you're going to be meeting with throughout the day.
If you haven't added any accounts to your device, you can still use the Calendar to create and keep track of meetings,
tasks, or events.
Add an email or social networking account
1. On the home screen, swipe down from the top frame.
2. Tap the Settings icon > Accounts.
• If you have accounts associated with your BlackBerry ID, tap Select Accounts. Select the accounts that you want
to add.
• If you haven't added an account yet, tap the type of account that you want to add.
• If you've already added an account, tap Add New Account. Tap the type of account that you want to add.
3. Enter your user information for the account. Tap Continue.
4. Change any additional settings, such as synchronization settings.
5. Tap Save.
View your events
You can switch between viewing your events by day, week, or month.
In the Calendar, do one of the following:
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• To view events for a day, tap . To switch between agenda and schedule view, tap the date at the top of the screen.
Tap Agenda or Schedule.
• To view events for a week, tap .
• To view events for a month, tap . Numbers on the calendar are sized depending on the number of events booked
for the day; the bigger the number, the more you have planned for the day. Tap on a day to see your agenda in a list at
the bottom of the screen.
Tip: Try using the zoom in and zoom out gestures to see more or fewer details in any view. You can even zoom out to see up
to six months at a time.
Find email and files associated with an
event
Your BlackBerry device searches your data to find email and files that might be relevant to your event. For example, if
you're meeting with people to review a document, your device might show that document.
1. In the Calendar, tap an event.
2. Tap Email.
Check who you're meeting with
In the calendar, do one of the following:
• To see who you're meeting with throughout a day, in the day view, tap People.
• To see who you're meeting with at a meeting or event, tap the event. Tap People.
Tip: Tap on any person to view their contact card.
Create an event
1. In the Calendar, tap Create New.
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2. Enter the information for the event.
3. Tap Save.
Invite people to an event
Add participants to any event, either while you're creating the event, or after. If you've added a Microsoft Exchange work
account, you can connect to the remote server to add people who aren't in your contact list.
In any event, tap the Attendees field.
• If the person you're adding is in your contact list, start typing a name. Tap the name from the list.
• If the person you're adding is a part of your organization, and you've added your work account to your device, tap the
icon beside the field. Tap Remote Server Lookup. Start typing a name, and tap the name from the list.
Add conference call info to an event
Content coming soon.
Change or delete an event
If you're the organizer of an event, you can change or delete it.
1. In the Calendar, tap on an event.
2. Tap .
• To change an event, tap . Make your changes. Tap Save.
• To delete an event, tap Delete.
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Calendar options
Change your default calendar
If you have multiple accounts with calendars on your BlackBerry device, when you create events, they are automatically
added to the default calendar, which is linked to one of your accounts. If you're inviting contacts to the event, they receive
the invitation from the account linked to your default calendar. You can change the calendar for an event while you're
creating the event.
1. In the Calendar, swipe down from the top frame.
2. Tap Settings.
3. Tap the drop-down list at the top of the screen > Accounts.
4. Change the Default Calendar drop-down list.
Change the color for a calendar
Each calendar that you add to your device is assigned a color to help you differentiate between events. Customize the
colors of your calendars to suit your taste.
1. In the Calendar, swipe down from the top.
2. Tap Settings.
3. Tap the drop-down list at the top of the screen > Calendar Colors.
4. Tap a calendar.
5. Tap a color.
Change options for events
Change the default length, reminder times, and snooze intervals for your events or meetings.
1. In the Calendar, swipe down from the top frame.
2. Tap Settings.
3. Tap the drop-down list at the top of the screen > General Settings.
• To change how long your meetings are scheduled for, tap the Default meeting duration drop-down list, and select
a new duration.
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• To change the default reminder time for events, tap the Default meeting reminder or Default all-day meeting
reminder drop-down list and select a new time.
• To change the snooze intervals, tap the Reminder snooze drop-down list and select a new snooze time.
Change how your calendar is displayed
1. In the Calendar, swipe down from the top frame.
2. Tap Settings.
3. Tap the drop-down list at the top of the screen > General Settings.
• To change the view (day, week, or month) that is displayed when you open the calendar, change the Default
calendar view drop-down list.
• To change the day that the week starts on, change the First day of the week drop-down list.
• To change your working hours, change the Start and End drop-down lists in the Working Hours section.
• To use growing numbers to indicate the busyness of a day, change the Indicator display type drop-down list to
Growing numbers.
Troubleshooting: Calendar
I can't sync my calendar
Check that you have turned on synchronization for your calendars. From the home screen, swipe down from the top. Tap
All Settings > Accounts. Tap an account. Check that Sync Calendar is turned on.
I can't reply to or send meeting invitations
Check that you have added an email account that has an integrated calendar. Some accounts might not include a calendar
feature.
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Browser
Browsing the Internet
Go to a website
1. Type a web address or search term into the address bar at the bottom of the browser.
2. Tap the Enter key.
Tip: To change the domain extension of the web address (for example, to .org), tap and hold the .com button.
Change the default search engine
After you change the search engine, your browser continues to use the new search engine until you change it again.
1. While you're typing a search term, tap the search engine icon near the top of the screen.
2. Tap the search engine that you want to use.
Using tabs
Just like on your computer’s browser, you can open multiple web pages in tabs and switch between the tabs quickly.
Open a new tab
1. Tap .
2. Tap Add New Tab.
Tip: Close a tab when you're finished with it to improve the performance of your browser.
Switch between tabs
1. Tap .
2. Tap a tab.
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Close a tab
1. Tap .
2. Beside the tab that you want to close, tap .
Open a link in a new tab
1. Tap and hold a link.
2. Tap Open Link in New Tab.
Share a link or picture
Share items on the web through email, text message, Facebook, Twitter, BBM, and more.
Do one of the following:
• To share the webpage that you're looking at, tap > Share.
• To share a link or a picture, tap and hold on the link or picture > Share.
Enter reader mode
To help you focus on reading articles or other text on a website and remove distracting clutter like ads, use the reader
mode.
On a website, tap > Reader.
Change text size in reader mode
Tap .
• To increase the text size, tap the A+ icon.
• To decrease the text size, tap the A- icon.
Exit reader mode
1. Tap anywhere on the screen, but not on a link.
2. Tap the X icon.
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Search for text on a page
On a website, tap > Find on Page.
Find files that you downloaded
After you download a file from your browser, you can go to the download manager to find it again, open it, and share it.
1. In the browser, swipe down from the top frame.
2. Tap Downloads.
Download icons
Icon Description
Download icon The file downloaded successfully
Retry icon Tap to retry downloading an unsuccessful or canceled
download
Cancel icon Tap to cancel the download
Pause icon Tap to pause the download
Clear your list of downloaded files
1. In the browser, swipe down from the top frame.
2. Tap Downloads > Clear List.
Bookmark a favorite webpage
On a website, tap > Add to Bookmarks.
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Add a website to your home screen
Create a shortcut to a website on your home screen so that you can quickly go to a website without opening the browser
first.
On a website, tap > Add to Home Screen.
Changing your browsing settings
Set a home page
Your browser opens with a list of your bookmark. Change your settings to see your home page or previously opened tabs
instead.
1. In the browser, swipe down from the top frame.
2. Tap Settings > General.
3. Change the On Startup option to Show my Home Page.
4. In the Home Page section, choose whether to open previous tabs page as your home page, or enter the web address
of the home page.
Turn off Adobe Flash support
1. In the browser, swipe down from the top frame.
2. Tap Settings > General.
3. Change the Flash switch to Off.
Bookmarks and history
Bookmark a favorite webpage
On a website, tap > Add to Bookmarks.
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View your browser bookmarks and history
1. Tap .
2. Tap Bookmarks or History.
View your bookmarks by tags or in a list
1. In the browser, tap > Bookmarks.
2. Tap > Tags or List.
Organizing your bookmarks
Change your bookmarks
Change the name or web address of a bookmark.
1. In the browser, tap > Bookmarks.
2. Touch and hold a bookmark.
3. Tap Edit.
• To change the name of a bookmark, change the Name field.
• To change the web address, change the URL field.
Add or rename a bookmark tag
Use tags to categorize your bookmarks so that you can find them more quickly. For example, you might want to tag all of
your news-related bookmarks with "News", or your favorite blogs with "Blog".
In the browser, tap > Bookmarks.
• To add a tag, touch and hold a bookmark > Edit Bookmark. In the Type to add a tag field, type a tag name.
• To rename a tag, in the tag view, touch and hold the tag. Tap Edit Tag. Type a new name for the tag.
Delete a bookmark
1. In the browser, tap > Bookmarks.
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2. Touch and hold a bookmark.
3. Tap Remove.
Browsing safely
About certificates
Certificates are used to verify that a website is legitimate. Websites that require more security, such as banking sites, use
certificates to prove authenticity. If a website has a certificate, certificate icons appear beside the web address bar.
Certificate icons
Icon Description
The site's identity has been verified by an extended
validation certificate.
The site's identity has been verified by a domain-validated
certificate.
Some parts of the site are secure while other parts of the
site are not.
The site might be unsafe because the certificate is
unknown.
Content coming soon.
Change security settings
1. In the browser, swipe down from the top frame.
2. Tap Settings > Privacy and Security.
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Security settings
Remove History
items
Specify how often your device automatically deletes information from your browser history.
Private Browsing keep your browsing information (your history, cached files, cookies, etc.) only while a browsing
session is open. When you close the browser, the information is automatically deleted.
Accept cookies Cookies are used by some sites to send and receive information between the site and your
browser. Cookies can be helpful as they allow websites to remember information about your
preferences and user information, but cookies can pose a security risk as well.
Clear History, Clear
Cache, Clear
Cookies, Clear Site
Passwords, Clear All
Data
Clear some or all of your saved browser data.
Share your location with websites
Some websites use your location to show you customized content, such as advertisements that are relevant to where you
are.
1. In the browser, swipe down from the top frame.
2. Tap Settings > Permissions.
3. Beside the website, change the Permission field to Yes.
Change location permissions for a website
1. In the browser, swipe down from the top frame.
2. Tap Settings > Permissions.
3. Touch and hold a permission.
4. Tap Edit.
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Troubleshooting: Browser
I can't find my browser
The browser typically appears on your device's home screen, unless it's been moved to a folder. Try searching for the
browser or checking all of your folders for the browser icon.
If you still can't find the browser, your wireless service plan might not include Internet browsing. Contact your wireless
service provider about adding browsing to your plan.
I can't open a new tab
Tabs use memory on your BlackBerry device, and memory has a limit. The number of tabs that you can have open depends
on how much memory you're using in other places on your device.
If you find you've reached the limit on the number of tabs that you have open, try closing other applications that are
running in the background.
I can't watch a video online
While you can stream many videos from the web on your device, some video formats aren't supported, and some websites
block content from being viewed on mobile devices.
Supported video file extensions and codecs
Depending on your BlackBerry device model, some file extensions and codecs might not be supported.
File extensions Video codecs Audio codecs
3GP
3GP2
M4A
M4V
MOV
• H.264
• MPEG-4
• H.263
• MPEG-2
• MJPEG
• AAC
• AC-3
• MP3
• PCM
• AMR-WB
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File extensions Video codecs Audio codecs
MP4
MPEG-4
• AMR-NB
• QCELP
AVI • H.264
• MPEG-4
• Xvid
• MPEG-2
• MJPEG
• AAC
• AC-3
• MP3
• PCM
ASF
WMA
WMV
• VC-1 • Windows Media Audio 9 and Windows Media Audio
9 Professional
• Windows Media Audio 10 and Windows Media Audio
10 Professional
• Windows Media Audio Lossless
F4V • VP6
• Sorenson Spark
• AAC
• MP3
MKV • H.264
• MPEG-4
• MPEG-2
• AAC
• AC-3
• MP3
• FLAC
• PCM
MP2PS MPEG-2 • AC-3
• MP3
• PCM
MP2TS • H.264
• MPEG-4
• MPEG-2
• AAC
• AC-3
• MP3
For information about media file extensions and codecs for your device, visit www.blackberry.com/docs/smartphones and
click Smartphones > BlackBerry Smartphones > Supported Media.
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Ring tones, sounds, and alerts
Change your ring tone, sounds, or alerts
1. On the all apps panel, swipe down from the top of the screen.
2. Tap Settings > Notifications Settings.
• To change your global sound settings, change the Sound, Vibrate, LED or Volume settings.
• To change the sound settings for a particular app, in the Notifications/Alert area, tap an application. Change the
settings.
3. Do one of the following:
Silence your device except for calls
1. On the all apps panel, swipe down from the top of the screen.
2. Tap Settings.
3. Select the Phone Calls Only checkbox.
Set a custom ring tone or email alert tone
for a contact
1. In the Contacts app, tap a contact.
2. Change the Email Alert Tone drop-down list or the Phone RingTone drop-down list.
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Turn off all sounds
On the all apps screen, swipe down from the top of the screen and tap the Silent Mode switch.
Flashing LED
The LED on the top of your BlackBerry device flashes different colors to indicate different statuses.
Flashing LED color Description
Green You're in a wireless coverage area.
Blue Your device is connected to a Bluetooth enabled device.
Red A new message has arrived and your notification settings are set to notify
you using the flashing LED.
Amber The battery power level for your device is low, or your device is turned off
and is charging. You can't turn off the notification for the low battery power
level. The notification for charging turns off when you turn on your device. If
your device is turned off, the LED changes to a solid green color when the
battery is fully charged.
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Troubleshooting: Ring tones, sounds, and
alerts
My device isn't ringing or vibrating when I receive a
call or message
Try the following actions:
• On the all apps screen, swipe down from the top of the screen. Verify that Slient Mode isn't set to On.
• If you created custom alerts for a contact, in the Contacts app, tap a contact. Verify that the Volume setting isn't set to
Silent and that the Vibration setting isn't set to Off.
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Phone
Making a call
Call a recent number or favorite contact
1. Tap the Calls icon.
2. Tap a recent number or a favorite contact.
Call someone from your contacts list
1. Tap the contacts icon.
2. Type the first few letters of a contact's name, and tap the contact when it appears.
3. If you have multiple phone numbers for your contact, tap a phone number. For example, tap Call Home or Call
Mobile.
Dial a number
1. Tap the keypad icon.
2. Dial a number and tap Call.
Using hearing aid mode
Content coming soon.
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Using TTY support
Content coming soon.
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Visual Voicemail
About Visual Voicemail
Coming soon.
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Video chat
About video chat
See your friends, colleagues, or family members in high-resolution, real-time video as you chat with them directly from one
BlackBerry device to another. You can easily share your surroundings by switching between the front-facing and rear-
facing cameras. If you prefer, you can turn off video altogether at the beginning of the call for a voice-only chat.
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BlackBerry App World
Shop for apps, games, music, and videos
Coming soon.
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Pictures
Pictures app at a glance
Content coming soon.
Smart screen
See the media files that you’re most likely to be interested in based on the media files that you recently
watched, listened to, viewed, or added to your BlackBerry device, and so on.
Camera screen
or See the the pictures that you've taken or videos that you've recorded using your BlackBerry device.
Albums screen
See the pictures that you have downloaded or uploaded to your BlackBerry device. This is also where
you can find the pictures that came pre-loaded on your device.
Viewing your pictures
Set a picture as your wallpaper
1. Open a picture.
2. Tap > Set as Wallpaper.
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Tip: If you zoom in to the picture and then set it as your wallpaper, the zoomed in part of the screen is what will appear as
your wallpaper.
Zoom in to or out from a picture
With a picture open on the screen, either:
• Double tap where you want to zoom to.
• Pinch your fingers in or out to change the zoom manually.
Pan a picture
1. Zoom in to a picture.
2. Drag your finger around the screen.
Play or view your media file on a connected device
Before you begin: You must turn on sharing for at least one type of media file and your BlackBerry device must be
connected to the same Wi-Fi network as the device that you want to share the media files with.
1. Open a media file.
2. If necessary, tap .
3. Tap .
4. Choose a device to play or view the file on.
To stop playing or viewing the media file on the connected device, tap .
View or edit the properties of a picture
Before you begin: If you didn't take the picture, you can view the properties, but you might not be able to edit them.
1. Open a picture.
2. Zoom out from the picture as far as you can.
3. Wait until the properties information appears.
4. If you have permission, tap > .
To exit the picture properties, double-tap the thumbnail.
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Related information
Zoom in to or out from a picture, 60
Doing more with your pictures and picture albums
You can do lots more with your pictures and picture albums such as viewing them as a slide show, setting favorites,
deleting them, and so on. You can see the available options by tapping .
Edit a picture
The picture editor offers a palette of tools for you to use to edit and improve the pictures on your BlackBerry device.
1. Open the picture that you want to edit.
2. Tap > .
3. When you're finished, tap Done.
Supported picture file extensions
Depending on your BlackBerry device model and wireless network, some file extensions might not be supported.
File extensions
BMP
JPG
GIF
PNG
TIFF
For information about media file extensions and codecs for your device, visit www.blackberry.com/docs/smartphones and
click Smartphones > BlackBerry Smartphones > Supported Media.
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Troubleshooting: Pictures
I can't open a media file
Try the following actions:
• Make sure the file is in a format supported by your BlackBerry device.
• If you're trying to open a media file on your device and your device is connected to your computer, disconnect your
device from your computer.
I can't save a media file
Your BlackBerry device or media card might not have enough available storage space to store media files.
Try the following actions:
• If you're trying to save a media file to your device, delete old data or messages from your device.
• If you're trying to save a media file on your media card, delete old media files.
• In the Camera app, change the picture's aspect ratio or video to a smaller size. Large pictures and videos use more
storage space than smaller pictures and videos.
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Videos
Videos app at a glance
Content coming soon!
Smart screen
See the media files that you’re most likely to be interested in based on the media files that you recently
watched, listened to, viewed, or added to your BlackBerry device, and so on.
Camera screen
or See the the pictures that you've taken or videos that you've recorded using your BlackBerry device.
Library screen
or See the media files that you have downloaded on or uploaded to your BlackBerry device.
Watching your videos
Play, pause, or skip a media file
Tap , , , or .
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Change the volume or mute your device
• To increase the volume, press the Volume Up key on the right side of your BlackBerry smartphone.
• To decrease the volume, press the Volume Down key on the right side of your smartphone.
• To mute the volume, press the Mute key on the right side of your smartphone. To turn off mute, press the Mute key
again.
Change the video display size
Tap .
Play or view your media file on a connected device
Before you begin: You must turn on sharing for at least one type of media file and your BlackBerry device must be
connected to the same Wi-Fi network as the device that you want to share the media files with.
1. Open a media file.
2. If necessary, tap .
3. Tap .
4. Choose a device to play or view the file on.
To stop playing or viewing the media file on the connected device, tap .
Doing more with your videos
You can do much more in the Videos app such as deleting videos, looking at the video file information, and so on. You can
see the available options by tapping .
Edit a video
You can edit and improve the individual videos on your BlackBerry device.
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1. Highlight or tap and hold a video thumbnail.
2. Tap > .
Supported video file extensions and codecs
Depending on your BlackBerry device model, some file extensions and codecs might not be supported.
File extensions Video codecs Audio codecs
3GP
3GP2
M4A
M4V
MOV
MP4
MPEG-4
• H.264
• MPEG-4
• H.263
• MPEG-2
• MJPEG
• AAC
• AC-3
• MP3
• PCM
• AMR-WB
• AMR-NB
• QCELP
AVI • H.264
• MPEG-4
• Xvid
• MPEG-2
• MJPEG
• AAC
• AC-3
• MP3
• PCM
ASF
WMA
WMV
• VC-1 • Windows Media Audio 9 and Windows Media Audio
9 Professional
• Windows Media Audio 10 and Windows Media Audio
10 Professional
• Windows Media Audio Lossless
F4V • VP6
• Sorenson Spark
• AAC
• MP3
MKV • H.264
• MPEG-4
• MPEG-2
• AAC
• AC-3
• MP3
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File extensions Video codecs Audio codecs
• FLAC
• PCM
MP2PS MPEG-2 • AC-3
• MP3
• PCM
MP2TS • H.264
• MPEG-4
• MPEG-2
• AAC
• AC-3
• MP3
For information about media file extensions and codecs for your device, visit www.blackberry.com/docs/smartphones and
click Smartphones > BlackBerry Smartphones > Supported Media.
Troubleshooting: Videos
I can't open a media file
Try the following actions:
• Make sure the file is in a format supported by your BlackBerry device.
• If you're trying to open a media file on your device and your device is connected to your computer, disconnect your
device from your computer.
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Music
Music app at a glance
Content coming soon!
Now Playing screen
Control the song that you're currently listening to. You can also check out this screen to find more
information about the song that's playing.
Smart screen
See the media files that you’re most likely to be interested in based on the media files that you recently
watched, listened to, viewed, or added to your BlackBerry device, and so on.
Library screen
or See the media files that you have downloaded on or uploaded to your BlackBerry device.
Playing your music
Play, pause, or skip a media file
Tap , , , or .
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Shuffle your music
Tap to shuffle your selected music.
Tap again to stop shuffling your music.
Repeat a song or your music list
Tap until you repeat the music selection that you want.
Change the volume or mute your device
• To increase the volume, press the Volume Up key on the right side of your BlackBerry smartphone.
• To decrease the volume, press the Volume Down key on the right side of your smartphone.
• To mute the volume, press the Mute key on the right side of your smartphone. To turn off mute, press the Mute key
again.
Play or view your media file on a connected device
Before you begin: You must turn on sharing for at least one type of media file and your BlackBerry device must be
connected to the same Wi-Fi network as the device that you want to share the media files with.
1. Open a media file.
2. If necessary, tap .
3. Tap .
4. Choose a device to play or view the file on.
To stop playing or viewing the media file on the connected device, tap .
Doing more with your music
You can do lots more with your music such as setting a song as your ringtone, setting favorites, deleting songs and albums,
and so on. You can see the available options by tapping .
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Creating playlists and organizing your
music
You can make your own playlists or rely on your BlackBerry device to make smart playlists for you. Inside each playlist you'll
be able to see which artists and albums are featured in it.
Smart playlists are automatically created for you by your device.
Make a playlist
1. In the Library screen, tap Playlists.
2. Tap Create New.
Add a song to a playlist
1. Find the artist, album, or song that you want to add to the playlist.
2. Tap .
To add all of your music, tap Add All.
Edit or rename a playlist
In a playlist, tap .
• To change the playlist name, tap its current name.
• To delete a song, tap .
• To change the song's order in the playlist, tap the song. Tap again where you want the song to go.
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Tips: Music
Want to control your music faster and easier when you're in the Music app? Try some of the tips and shortcuts below.
• To quickly pause your song, drag up on the album art.
• To play your song again, drag back down on the album art.
• To skip forward and back between songs, drag the album art to the left or right. At the end of your drag, the song will
automatically change.
• You can control the volume of the song you're listening to from the volume bar. If the volume bar isn't visible, drag your
finger down from the top of the Music app.
• If your BlackBerry device is connected to other devices (for example, a BlackBerry PlayBook tablet), to quickly play
your music on that device, drag down from the top of the screen and click the icon.
Supported audio file extensions and codecs
Depending on your BlackBerry device model, some file extensions and codecs might not be supported.
File extensions Audio codecs
AAC AAC
AMR AMR-NB
AWB AMR-WB
FLAC FLAC
MKA • AAC
• AC-3
• FLAC
• MP3
• PCM
MP3 MP3
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File extensions Audio codecs
OGG • FLAC
• Ogg Vorbis
WAV PCM
For information about media file extensions and codecs for your device, visit www.blackberry.com/docs/smartphones and
click Smartphones > BlackBerry Smartphones > Supported Media.
Troubleshooting: Music
I can't open a media file
Try the following actions:
• Make sure the file is in a format supported by your BlackBerry device.
• If you're trying to open a media file on your device and your device is connected to your computer, disconnect your
device from your computer.
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Camera
Camera app at a glance
Content coming soon!
Taking pictures and recording videos
Take a picture
1. Make sure is selected.
2. To change what the camera focuses on, drag the focus box anywhere on the screen.
3. Do any of the following:
• To take one picture, tap the viewfinder.
• If you're using burst mode, touch and hold your finger on the screen. The camera will stop taking pictures when
you take your finger off the screen.
Related information
Record a video, 72
Record a video
1. Make sure is selected.
2. To change what the video camera focuses on, drag the focus box anywhere on the screen.
3. To start recording, tap anywhere on the screen.
To stop recording, tap the screen again.
Related information
Take a picture, 72
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Access the camera app from the Lock screen
From the Lock screen, touch and hold .
Using Time Warp
The Time Warp feature lets you take a bunch of photos at once so that you can pick the best one of the set. Did someone
blink in every shot, or cough just as you took the picture? You can fix that by swapping in different expressions for any
participant until everybody is picture perfect.
Take the best picture possible using Time Warp
1. Make sure is selected.
2. Take a picture and keep the camera steady until the picture appears.
3. Move the slider at the bottom of the screen back and forth until you find the best picture.
If you don't like any of the pictures, tap . All the pictures will be deleted and you can take a new set of pictures.
Replace a person's expression using Time Warp
1. Make sure is selected.
2. Take a picture.
3. Move the slider at the bottom of the screen back and forth until you find the best picture.
4. Tap a recognized face.
5. Use the dial to browse the available expressions.
6. Tap inside the dial.
7. Tap .
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Camera options
Switch between the camera, the video camera, and
Time Warp
1. Tap your current capture method: , , or .
2. Tap the capture method that you want to use.
Change the capture options
You can change the scene mode, choose whether you use your flash, switch between the front camera and back camera,
and so on.
1. Tap .
2. Tap the option that you want to change.
Change the camera settings
You can change camera settings such as where you want to save your pictures and videos and what types of pictures you
want to save. You probably won't change these types of settings often.
1. In the Camera app, swipe down from the top of the screen.
2. Tap .
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Troubleshooting: Camera
I can't turn on the flash or use the video light
• There might not be enough battery power left to use the flash or video light. Charge your BlackBerry device and try
again.
•The flash might still be charging. Wait until the icon stays solid and then try again.
• Make sure you are using the rear-facing camera.
I can't take a picture or record a video
Try the following actions:
• If your BlackBerry device is connected to another device with a USB cable, disconnect the USB cable and try again.
• Delete old media files to free up storage space and try again.
• Make sure the Camera app isn't in use by another application. Close any application that might be using the app, and
try again.
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Media sharing
About sharing media
You can wirelessly share the media files from your BlackBerry device with supported DLNA Certified devices, such as some
computers, TVs, or other home entertainment equipment. Connected devices have access to the media files that you
share.
To play or view media files on connected devices, you must turn on sharing for at least one type of media file and your
device must be connected to the same Wi-Fi network as the device that you want to share the media files with.
Sharing, playing, and viewing media files
over a Wi-Fi network
Choose the types of media files to share
1. On any of the home panels, swipe down from the top of the screen.
2. Tap > Sharing.
3. Turn on sharing for each type of media file that you want to share.
Choose which devices can access your shared media
files
1. On any of the home panels, swipe down from the top of the screen.
2. Tap > Sharing > Devices.
3. Select the checkbox beside each device that you want to give access to.
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Play or view your media file on a connected device
Before you begin: You must turn on sharing for at least one type of media file and your BlackBerry device must be
connected to the same Wi-Fi network as the device that you want to share the media files with.
1. Open a media file.
2. If necessary, tap .
3. Tap .
4. Choose a device to play or view the file on.
To stop playing or viewing the media file on the connected device, tap .
Related information
Choose the types of media files to share, 76
About sharing media, 76
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Documents To Go
Getting started with Docs To Go
Using Docs To Go, you can view, edit and format Microsoft Word documents, Microsoft Excel spreadsheets, and Microsoft
PowerPoint presentations on your BlackBerry smartphone.
Create a document or spreadsheet
1. In Documents To Go, tap Create New.
2. Select whether to create a document, or a spreadsheet.
Open a file in Docs To Go
You can view all Documents To Go files stored on your smartphone in Local view, or view your recently used files and
favorites by opening Smart view.
• To open a file in Documents To Go, tap a file. Tap OK.
• To open a file saved on your BlackBerry device, or saved to another device, tap Browse.
Delete a file in Docs To Go
• To delete a file from Local or Smart view, touch and hold a file. Tap the Delete icon.
• To delete a file you are working in, tap the Edit icon. Tap the Delete icon.
Copy and paste items in Docs To Go
1. Touch and hold the item that you want to copy.
2. Tap Copy.
3. Touch and hold where you want to paste the item.
4. Tap Paste.
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Save changes to a file in Docs To Go
1. Tap .
2. Tap Save, or Save as.
Undo or redo an action in Docs To Go
• To undo an action, tap the Undo icon.
• To redo an action, tap the Redo icon.
Using Word To Go
Change the font or formatting
To change the font or formatting, tap the Formatting icon.
• To change the font, tap the Fonticon
• To insert a bulleted list, tap the Bulleted List icon
• To insert a numbered list, tap the Numbered List icon
• To change the text alignment, tap the Alignment icon
• To change the text indentation, tap the Increase Indent icon or the Decrease Indent icon
Create or view a bookmark in a document
1. Tap .
2. Tap Bookmarks.
3. Do one of the following:
• To create a new bookmark, tap the Add icon.
• To jump to an existing bookmark, tap the name of the bookmark you want to jump to.
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Obtain the word count of a document
1. Tap .
2. Tap Word Count.
Find text in a document
1. Tap Find.
2. Enter the word or phrase you are trying to find.
3. Tap Next to go to the next instance of the word or phrase in the document.
4. To exit, tap Done.
Using Sheet To Go
Add a new sheet
• To add a new sheet to a workbook, tap the Add icon.
Hide a row or column
1. Select a row or column.
2. Tap
3. Tap the Hide/Unhide icon.
To unhide a hidden row or column, tap , and tap the Hide/Unhide icon.
Copy and paste a cell, row, or column
1. Touch and hold a cell, row, or column.
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2. Tap Copy.
3. Touch and hold where you want to paste the cell, row, or column.
4. Tap Paste.
Formulas, font and formatting
• To insert a formula, tap the Formula icon.
• To change the font or formatting of the text, tap the Formatting icon.
• To change the format of a cell, highlight the cell, and tap theQuick Format icon.
Jump to a cell
1. Tap the Cell Selection icon.
2. Enter the cell that you want to jump to.
3. Tap OK.
Clear the contents of a cell
1. Tap and hold a cell.
2. Tap the Clear icon.
Using Slideshow To Go
Edit a slideshow
• To edit text, tap and hold an area of the screen.
• To change the font or formatting, tap the Formatting icon.
Add a new slide
1. Swipe from the top frame.
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2. Tap the Add icon.
Jump to a slide
1. Swipe from the top frame.
• To go back in the presentation, slide your finger to the right.
• To go forward in the presentation, slide your finger to the left.
2. Tap the slide that you want to jump to.
Reorder the slides
1. Swipe from the top frame.
2. Touch and hold a slide.
3. Tap the Move icon.
4. Drag the slide to where you want to move it.
5. Release the slide, and tap Done.
Rehearse a slideshow presentation
When you rehearse a presentation, your screen looks the same as it does when presenting a slideshow and a timer allows
you to time yourself. You do not need to be connected to an HDMI cable to rehearse a presentation.
1. Tap the Presenter icon.
2. Tap Rehearsal.
To reset the timer, tap the Reset Timer icon.
Present a slideshow
Before you begin: To present a slideshow, connect your BlackBerry device to an external source using an HDMI cable.
1. Tap Slideshow.
2. Tap the Presenter icon.
3. To view the presenter notes, tap the Notes icon.
4. To move to the next slide, drag a slide horizontally.
To stop presenting a slideshow, tap the Stop Presenting icon.
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Peek at your next slide
When presenting a slideshow, you can peek at your next slide even when your presentation notes are visible on your
screen. Your audience cannot see this action. To peek at your next slide:
1. Touch and hold the Notes area of your screen.
2. Slide your finger down.
Zoom in or out on a slide
During a presentation, you can focus in on an area of a slide by using the zoom feature. The zoom action is reflected on the
presentation screen for your audience to see.
1. To zoom in to an area of a slide, pinch out.
2. To move to another area of a slide and maintain the slide zoom, touch and hold an area of the screen. Slide your
finger to the area of the screen you want your audience to see.
3. To zoom out of an area of a slide, pinch in.
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Print To Go
Getting started with Print To Go
Download the Print To Go software
To install the Print To Go software on your computer, you must have the latest version of BlackBerry Desktop Software on
your computer. To check for the latest version of BlackBerry Desktop Software and download Print To Go:
1. On your computer, browse to www.blackberry.com/desktop.
2. Complete the instructions on the screen.
Send a file to your device
1. On your computer, print the file and choose Print To Go as the printer.
2. Enter your BlackBerry ID and password.
3. Click Sign In.
When printing is complete, open Print To Go on your BlackBerry device and select the file that you want to view.
Find your Pairing Password
1. Swipe down from the top frame.
2. Tap the Settings icon.
To change your Pairing Password, tap the Information icon.
Change view
Tap .
• To change to Grid View, tap the Switch to grid icon.
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• To change to List View, tap the Switch to list icon.
Delete a folder or document from Print To Go
1. Touch and hold a file or folder.
2. Tap .
Managing your folders with Print To Go
Sort folders
• To change the way you view your folders, tap Date, Title, Size, or My Folders.
Create a new folder
1. In My Folders, tap .
2. Enter a name for your folder.
3. Tap OK.
Managing your documents with Print To Go
View a document
1. Tap a folder.
2. Touch and slide your finger up and down the screen to find a document.
3. Tap a document to view it in Adobe Reader.
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Filter your documents
1. In List View, tap .
2. Tap All, Favorites, New, or Unread.
Mark a document as a favorite
•Tap .
To remove a document from your favorites, tap again.
Move a document to a folder
Touch and hold a document.
• To move the document to an existing folder, drag the document to the Add to folder icon, and tap the folder you want
to save it in.
• To move the document to a new folder, drag the folder to the New folder icon.
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Adobe Reader
Reading a document in Adobe Reader
Navigate through pages of a PDF document
Touch and hold an area of the screen.
• To go to the next page, swipe up.
• To go to a previous page, swipe down.
Change the view mode
View modes in Adobe Reader allow you to view your PDF documents based on your own preferences, either a page at a
time, or a continuous scroll. Continuous mode is the default mode, which allows your to scroll through multiple pages of a
PDF document in one swipe.
•To view a PDF document one page at a time, tap .
•To go back to Continuous mode, tap .
Find the page number indicator
In Adobe Reader the page number is displayed in the top left-hand corner of the screen when moving from one page of a
PDF document to another, but isn't visible when reading a page.
1. Touch and hold an area of the screen.
2. Swipe up or down.
The page number appears on the top left-hand corner of the screen.
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Games
Create your profile
To show off your gaming skills you'll need to create a profile when you first enter the Games app. You can edit your profile at
any time by swiping down and tapping Edit Profile.
1. Follow the on-screen prompts to create a profile name.
2. Add a picture by swiping through the images on your device and tap the one you want or tap [imageof camera icon]
and take a new pic.
Add a friend
You can add friends to the Games app to view their games, compare your stats, or to challenge them to a head to head
match.
You can add friends in lots of ways. Try any or all of these options:
• In your timeline, tap a person.
• Tap Friends to add a friend through your contacts list, by displaying a barcode or by looking at your existing friends'
friends.
Add a game
Use the Games app to discover your next favorite game. Find new games to download or purchase by trying any or all of the
following:
• In your timeline, tap a game.
• Tap Discover and browse through new games, popular games and the games that your friends are playing.
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Favorite a game
Once you've discovered a game you love you can mark it as a favorite for fast and easy access.
1. Tap a game.
2. Tap [add favorite icon].
3. If all three favorite spots are already full, you'll have to tap a game to replace it with your new favorite.
Viewing and comparing stats
Content coming soon.
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FocalPoint
Collecting and organizing tasks, notes, and
more with FocalPoint
The FocalPoint app is a productivity tool for collecting, managing, categorizing, and sharing the information that matters to
you. You've got a lot of things that you need to remember; sort these things as entries in notebooks, categorize the entries
with tags, and add due dates to entries so that you don't forget to complete a task.
For example, if you're planning a trip to Paris, you can collect all trip-related email, text messages, contacts, and websites
into a notebook called "My Trip to Paris". Open the notebook to see all of the info for the trip in one place, and assign due
dates to any entry in the notebook.
FocalPoint is also in sync with the accounts that you add to your BlackBerry device. If you've added a work email account
to your device, either through ActiveSync or through BlackBerry Mobile Fusion, your tasks and notes or memos from your
work account are kept in sync with FocalPoint in the Tasks and Notes notebooks. Even your flagged email messages are
sent to the Unfiled notebook.
If you have an Evernote account that you've added to your device, you can access your Evernote notebooks in FocalPoint
and sync your FocalPoint notebooks to Evernote.
Adding a notebook and an entry to
FocalPoint
Create a notebook in FocalPoint
1. In Focal Point, tap Add a Notebook.
2. Type a name for the notebook.
3. Tap Add.
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Add an entry to FocalPoint
An entry can include a textual note, a picture, a task, or a voice note.
1. In a notebook or in the FocalPoint notebook screen, tap New Entry.
2. Enter the information for the entry, such as a title, notes, and a due date.
3. Tap Save.
Record a voice note
1. While you're adding or editing a Focal Point entry, tap .
2. Tap .
3. Speak your voice note.
4. When you're finished, tap again.
5. Tap Save.
Send something to FocalPoint
Your BlackBerry device gives you access to all kinds of info, whether a picture that you find while browsing the Internet or a
contact in your Contacts app. Send photos, messages, contacts, websites, call notes, and more to FocalPoint using the
sharing capabilities of your device.
1. In any app, tap and hold the item that you want to add to FocalPoint.
2. Tap Share.
3. In the Share To drop-down list, select FocalPoint.
4. Edit the item if necessary.
5. Tap Save.
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Changing a notebook or entry in FocalPoint
Change a FocalPoint entry
1. In a notebook, tap an entry > Edit.
2. Make your changes.
3. Tap Done.
Customize the look of your FocalPoint notebooks
You can change the color of your notebook's cover, or use one of your pictures as the cover.
1. In Focal Point, touch and hold a notebook.
2. Tap Edit Notebook.
• To change the color of the notebook, tap a background color.
• To use a picture from your photo library, tap Select a photo from your library. Tap a photo. Tap Done.
3. Tap Save.
Delete a notebook or entry in FocalPoint
If you delete a notebook, the entries inside the notebook are also deleted.
1. Touch and hold a notebook or an entry.
2. Tap Delete.
View entries that share a tag
If you've added tags to your Focal Point entries, you can filter entries by tag.
Do one of the following:
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• To view entries that share tags across all of your notebooks, in the Focal Point notebook screen, tap the bar at the top.
Tap a tag.
• To view entries that share tags from the same notebook, tap the notebook. Tap the bar at the top. Tap a tag.
Search FocalPoint
1. In Focal Point, tap Search.
2. Type your search term.
3. To sort your search results by due date, creation date, or media type, tap the Sort icon.
Share a FocalPoint entry over email or BBM
1. In a Focal Point notebook, touch and hold an entry.
2. Tap Share.
3. Tap how you want to share the entry.
FocalPoint options
Set a default reminder or due date for entries
1. In FocalPoint, swipe down from the top frame.
2. Tap Settings.
3. Change the To-Do Reminders drop-down list or Default Due Date drop-down list.
Change how entries are sorted
1. In FocalPoint, swipe down from the top frame.
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2. Tap Settings.
3. Change the Sort drop-down list.
Stop sending flagged email to FocalPoint
1. In FocalPoint, swipe down from the top frame.
2. Tap Settings.
3. Change the Capture Flagged Emails option to No.
Troubleshooting: FocalPoint
I can't attach a voice note to an entry
Content TBD.
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Clock
Set an alarm
1. Set the alarm switch to On.
2. Tap and hold the dial on the outside of the clock face.
3. Spin the dial to your desired time.
Be sure to set your alarm for the correct time of day. When the dial turns red, the alarm is set for an AM time. When the dial
turns green, the alarm is set for a PM. time.
Set the alarm for a specific time
When you set an alarm using the dial, you can only set the alarm in 5-minute increments. If you want to set the alarm for a
more specific minute, you can set it manually.
1. Set the alarm switch to On.
2. Tap the alarm time.
3. Scroll to set the alarm hour, minute, and time of day (AM or PM.).
4. Tap anywhere outside the scrolling area to save your alarm.
Changing your alarm options
Set your alarm tone
1. Tap the alarm time > Alarm Tone.
2. Tap an alarm tone.
To use music you've added or downloaded to your device, tap Add Music.
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Repeat an alarm on multiple days
1. Tap the alarm time > Repeat.
• To set a daily alarm, set the Daily switch to On.
• To pick specific days for your alarm, check the checkbox next to a day.
2. Tap anywhere on the screen to save your repeat settings.
Set your snooze duration
1. Tap your alarm time > Snooze.
2. Tap a snooze duration time.
Using the stopwatch
Time your laps
1. On the bottom of the screen, tap Stopwatch.
2. Tap Start.
3. To start a new lap, tap Lap.
Share your lap times
While you're timing laps, tap Share.
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Setting the timer
Set a quick timer
1. Tap the Timer icon.
2. To set the timer minutes, tap and drag the larger dial on the outside of the clock face.
3. To set the timer hours, tap and drag the smaller dial inside the clock face.
4. Tap Start.
Set the timer manually
1. Tap the digital clock under the clock face.
2. Scroll up or down to set the hours, minutes, and seconds.
3. Tap Start.
Set a tone for your timer
1. At the bottom of the screen, tap Timer.
2. On the upper right of the screen, tap the speaker icon.
3. Tap an alarm tone.
To use music you've added or downloaded to your device, tap Add Music.
Add a city to the world clock screen
1. On the bottom of the screen, tap World.
2. Tap the plus icon.
3. Type part of a city name. When you find a city you want to add, tap the city name.
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Change the order of the cities on your world clock
screen
1. On the bottom of the screen, tap World.
2. Tap the pencil icon.
3. Tap and hold a city and drag it up or down.
Delete a city from your world clock screen
1. On the bottom of the screen, tap World.
2. Tap the pencil icon.
3. Beside a city, tap X.
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Maps
About Maps
Content coming soon.
Finding a place
Find a location on a map
Search your saved places or the map to get where you want to go.
1. At the top of the Map view or My Places view, tap the Search field.
2. Do one of the following:
• Input an address into the Search field.
• Input a descriptive word such as "pizza" or "hospital" into the Search field.
3. Tap the Search icon.
Tip: When viewing multiple local search results, tap Map to view places as pins on the map.
To get directions, choose a place and tap
View local search results on a map
Switch between a list view and a map view when you have multiple search results.
Content coming soon.
Pin a place
Add pins to your map and make it easy to keep track of where you are going or mark places of interest.
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Before you begin: To add a pin you must be in the Map view.
1. Locate the place you want to pin on the map.
2. On the map, touch and hold your finger down on the point you would like to pin.
Clear all pins from a map
1. In the Map view, tap
2. In the Context menu, tap Clear Map.
Get turn-by-turn directions
1. Find a place, by doing one of the following:
• Search for an address or place.
• Choose a place from the My Places view.
• In the Map view, locate a pin or place on the map.
2. Tap the place or pin.
3. In the Place detail screen or dialog box, tap
4. In the Navigation overview screen, tap the Start tab to begin the trip.
Tip: Once Navigation mode is set, you will not be able to view the Action Bar unless you tap the screen.
Stop turn-by-turn directions
Stop turn-by-by turn directions or end a trip before the intended time.
1. When in Map navigation mode, tap the screen to view the Action Bar.
2. In the Action Bar, tap End trip.
Turn off voice directions
Audible directions are on by default.
To turn off audible directions, tap the mute/unmute button.
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Switch between map view and turn-by-turn directions
Content coming soon.
Avoid routes that include toll roads, highways, or
ferries
Change your route and avoid toll roads, highways and ferries.
Before you begin: You must be in navigation mode or the navigation overview screen to adjust route options.
1. In the Action Bar, tap
2. Tap Route Options.
3. Select the checkboxes beside the types of routes you want to avoid.
Tip: To always avoid certain types of routes, select the Apply these settings to all routes checkbox.
4. Save.
Recalculate routes
While en route, manually recalculate your directions when you make a wrong turn or would like alternative directions.
1. In the Action Bar, tap
Tip: Tap the screen if the Action Bar is not visible.
2. Tap Recalculate route.
Favourite places
Add a new place to your favorites
1. Tap the My Places tab.
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2. In the Favorite view, tap
3. Tap New Place.
4. In thePlace Detail screen, input the address and select the correct address that appears.
5. Input a title for your place in the Name of place field.
6. Tap Save.
Remove a place from favorites
1. In My Places Favorite list, touch and hold the place you would like to remove.
2. In the Context menu, tap Remove Favorite.
Change your place details
Change or update information about your places.
1. To view a Place Detail screen, choose one of the following:
• a place from your search results
• a place from your Favorite, Recent, or Contact lists.
2. On the Action Bar, tap
3. Tap Edit Details.
4. Change any fields that require an update.
5. Tap Save.
Add a place to a calendar event
Before you begin: You must be in the Calendar app and in the Create an event or Edit event details screens.
1. Next to the Location field, tap
2. Find a place, by doing one of the following:
• Search for an address or place.
• Choose a place from your Favorites, Recent, or Contacts lists.
• Choose a place from the map.
• Use your current location.
3. Tap the place.
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4. In the Place details screen, tap Select
5. In the Event details screen, tap Done
Share a map or place
Content coming soon.
View your recently visted places
Tap My Places > Recent.
Clear your recent places list
1. Tap the My Places tab.
2. Tap
3. In the Context menu, tap Clear Recent List.
View a contact’s address on a map
If you have added an address for a contact in the Contacts app, you can view the contact's location on a map and get
directions.
1. In the Maps view, tap the My Places tab.
2. Choose a contact.
3. On the Action Bar, tap Map to view it on the map.
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Changing options for Maps
Use metric or imperial units
Switch between kilometers and miles.
1. In Maps, swipe down from the top frame.
2. Tap Settings > Units of Measure.
3. Select one of the following options:
•ft/mi
•m/km
Change default route settings
If you always want to avoid certain types of routes or streets, you can change your default settings.
1. In Maps, swipe down from the top frame.
2. Tap Settings > Route Options.
3. Select the checkboxes of the types of routes you would like to avoid.
Adjust the default volume for audible directions
Change the volume of the audible directions for when you travel.
1. In Maps, swipe down from the top frame.
2. Tap Settings > Navigation Audio.
3. To adjust the volume, slide the Volume slide bar.
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Troubleshooting
Content coming soon.
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Compass
About the compass
The digital compass on your BlackBerry device works like a regular compass, only you can do even more, like set it to point
to either true north or magnetic north, or plot a course to a destination.
The compass is most accurate when your device is resting on a flat surface or when you hold your device horizontally.
Using the compass
Calibrate the compass
Before you use the compass, you need to calibrate it to make sure it's pointing the right direction.
Content coming soon.
Get directions to a location
The compass works with the Maps application to help you navigate to a destination.
Content coming soon.
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Changing settings for the compass
Change how your location is displayed on the compass
When GPS technology is turned on, your compass can display your location in decimal/degree, decimal/degree with
location, degree/minute/second, or degree/minute/decimal format.
1. In the compass, swipe down from the top frame.
2. Tap Settings.
3. Change the Display Location as option.
Point the compass to true north or to magnetic north
Magnetic north is aligned with the Earth's poles and is always moving slightly, while true north is north on a map and is
constant.
1. In the compass, swipe down from the top frame.
2. Tap Settings.
3. Change the Point Compass To option.
Troubleshooting: Compass
My compass isn't calibrating
Content coming soon.
I'm not getting an accurate reading from the compass
Content coming soon.
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GPS technology
About GPS
Content coming soon.
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Connections
Wireless coverage indicators
Content coming soon.
Turn on or turn off a wireless connection
1. From the top of the all apps panel or the running apps panel, swipe down.
2. Tap View all settings > Networks and Connections.
3. On the Networks and Connections screen, tap a network or connection.
Check which wireless networks your device connects
to
Content coming soon.
Turn on airplane mode
In some places, such as on an airplane or in a hospital, you'll need to turn off all the connections on your device. Airplane
mode lets you quickly turn off your connections and, when you're done using airplane mode, restores the ones that were
previously turned on.
1. To turn on or turn off airplane mode, from the top of the all apps panel or the running apps panel, swipe down.
2. Tap Airplane Mode.
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Connect your device to an HDMI display
Content coming soon.
Mobile network
About roaming
In most cases your BlackBerry device will automatically connect to the appropriate wireless network when you travel
outside of your wireless service provider's coverage area, but in some cases you may have to contact your provider to have
your SIM card or device properly provisioned. If you're not sure if your device is set up for roaming, or what roaming fees will
apply, it's a good idea to check with your wireless service provider before you travel.
Switch wireless networks manually
Content coming soon.
Set roaming options
Content coming soon.
Add a network to the preferred wireless network list
Content coming soon.
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Wi-Fi
Connect to a Wi-Finetwork
When you connect to a Wi-Fi network, your BlackBerry device saves the network information. The next time you're within
range of the saved Wi-Fi network, your device will connect automatically.
1. On the Settings screen, tap Wi-Fi.
2. If the Wi-Fi switch is Off, tap it to On.
3. Tap a network.
4. If the network requires a username or password, enter the username or password.
5. Tap Connect.
Use Wi-Fi Protected Setup to connect to a Wi-Fi network
Wi-Fi Protected Setup simplifies the connection process by allowing you to use a button on your router or a PIN to connect
to a secure Wi-Fi network instead of using names and passwords.
On the Wi-Fi Settings screen, swipe left and tap Wi-Fi Protected Setup (WPS).
• To use the Wi-Fi Protected Setup button on your router, tap Press WPS Button on Router. Press the button on your
router, then, on your BlackBerry device, tap Start.
• To use a PIN, tap Enter PIN into Router. Tap Start and then enter the PIN that appears on your device into your router.
Manually connect to a Wi-Fi network
If you want to connect to a hidden Wi-Fi network you can connect manually.
1. On the Wi-Fi screen, swipe left and tap Add Network Manually.
2. Enter the SSID, select the network's security type and specify any additional information.
3. Tap Connect.
Delete a saved Wi-Fi network
If you have a lot of saved networks on your BlackBerry device and you don't use them all, you can delete some to tidy up
your Saved Networks screen.
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1. On the Wi-Fi Settings screen, tap Saved Networks.
2. Tap the network you want to delete, then tap Delete Network.
Disable or re-enable a saved Wi-Fi network
Sometimes you might not want your BlackBerry device to automatically connect to a saved Wi-Fi network, but you might
not want to delete the network either.
To disable or re-enable a network, on the Wi-Fi Settings screen, tap Saved Networks.
• To disable the network, ensure that Enable Connection is set to OFF.
• To re-enable the network, ensure that Enable Connection is set to ON.
Wi-Fi network options
Usually you won't need to change your settings for a Wi-Fi network, but in some cases you might, such as if you're having
trouble connecting or you need to connect manually.
The options that are available for each network depend on the type of network you're connecting to. To find out what
settings to use, if you're connecting to a home network, see the information that came with your wireless router; if you're
connecting to an enterprise Wi-Fi network, talk to your administrator; if you're connecting to a hotspot, see the information
provided about the hotspot or talk to an employee at the hotspot who might have details about how to connect.
Name Enter the name that you want to see in your list of saved Wi-Fi networks.
SSID This is the name the network uses to identify itself. Usually this field will be automatically filled,
but if the Wi-Fi network is hidden, you'll need to enter the SSID to connect.
Security Type Set the security type that the Wi-Fi network uses.
Password If the Wi-Fi network is password protected, enter the password.
VPN Profiles To use a VPN Profile when connecting to the network, select the profile you want to use.
Band Type Select the band type your network uses.
Automatically
Optain IP Address
In most cases this option should remain checked, but if you need to manually specify an IP
address for your BlackBerry device you can set this option to OFF and the option to enter an IP
address will appear.
Enable IPv6 Set whether the network uses the IPv6 protocol.
Use HTTP Proxy Set this option to ON if you want to connect to a proxy server. when you select this option,
additional options appear. To find out what options to use, see the information provided for the
proxy server.
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Allow Inter-Access
Point Handover
If the network spans multiple access points, set whether your tablet should remain connected
when you move from one access point to another.
Install a root certificate on your device
Content coming soon.
Use Wi-Fi with VPN and software tokens
Content coming soon.
Using Wi-Fi calling
Content coming soon.
Change your Wi-Fi calling preferences
Content coming soon.
Submit a Wi-Fi diagnostic report
Content coming soon.
Mobile Hotspot mode
About Mobile Hotspot mode
With Mobile Hotspot mode you can bring the versatility of having internet access through a mobile network to almost any
Wi-Fi enabled device, such as your laptop or Wi-Fi only tablet.
After you set up Mobile Hotspot mode on your BlackBerry device, connecting to the mobile hotspot with a Wi-Fi enabled
device is a lot like connecting to any regular router.
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Before you use Mobile Hotspot mode, read the latest safety and product information at www.blackberry.com/docs/
smartphones
Internet tethering
Use Internet tethering to share your mobile network
connection
Content coming soon.
Bluetooth
Connect to a Bluetooth enabled device
Content coming soon.
NFC
About NFC
Content coming soon.
Using smart tags
Content coming soon.
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View and save a smart tag
When you tap the back of your BlackBerry device against a smart tag, your device automatically saves the smart tag in the
Smart Tags app along with the date, time and location.
• To view and save a new smart tag, tap the back of your device against a smart tag.
• To view a saved smart tag, go to the Smart Tags app and tap a smart tag.
Delete a smart tag from your device
1. In the Smart Tags app, highlight the tag you want to delete.
2. Swipe left and tap Erase Tag.
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Security
Finding and protecting a lost device
You can use the BlackBerry Protect website to help you secure and find your BlackBerry device. Your BlackBerry ID gives
you access to the BlackBerry Protect website. After you sign in, you can view the current location of your device on a map,
make it ring (even if it is in silent mode), or display a custom message on your locked device to provide instructions about
how to contact you. If your device is stolen, you can remotely lock it, change the password, or delete all of the data from
your device.
Set up BlackBerry Protect on your device
Content coming soon.
More security content coming soon
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Display
Change your backlighting
Content coming soon.
Change your font size
Content coming soon.
Set a picture as your wallpaper
1. Open a picture.
2. Tap > Set as Wallpaper.
Tip: If you zoom in to the picture and then set it as your wallpaper, the zoomed in part of the screen is what will appear as
your wallpaper.
Change your display language
Content coming soon.
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Connect your device to an HDMI display
Content coming soon.
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Battery and power
Battery and power
Content coming soon.
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Keyboard and typing
Show or hide the keyboard
Content coming soon.
Type an uppercase, accented, or symbol
character
Content coming soon.
Copy or delete text
Content coming soon.
Change typing options
Content coming soon.
Change the touchscreen sensitivity
Content coming soon.
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Turn on or turn off typing sounds
Content coming soon.
Change the keyboard layout
Content coming soon.
Check spelling
Content coming soon.
Troubleshooting: Keyboard and typing
I can't show the virtual keyboard
If your BlackBerry device is connected to another input method such as a Bluetooth enabled keyboard or another device
through BlackBerry Bridge, then the virtual keyboard can't be shown.
I can't type
You can't type on the virtual keyboard when the toolbar is in view. To hide the toolbar, using two fingers drag the keyboard
down until the toolbar disappears.
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Language
Change your input or display language
Your BlackBerry device lets you change the language for different functions, so that if you want to display text in one
language, but create emails in another language, you can. From the Language and Input settings screen you can change
the input or display language for text input and other input methods as well as for your device's display.
1. From the top of the all apps panel or the running apps panel, swipe down.
2. Tap All Settings > Language and Input.
Add a language
Content coming soon
Delete a language
Content coming soon.
Changing your input language as you type
If you have languages available to switch to, [language switch icon] will appear on your keyboard. If you don't have any
languages set, this key will instead show a punctuation character that is commonly used in your set input language.
Change which languages are available to switch to as
you type
Content coming soon.
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File Manager
Viewing files
View files on your smartphone
1. Tap a folder.
2. Tap a file that you want to view.
To go back, tap .
View files on connected devices or networks
You can view files on devices that are connected both physically, and wirelessly to your BlackBerry smartphone.
1. Tap .
2. Tap a device.
Managing your files
Rename a file
1. Tap and hold a file.
2. Tap Rename.
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Add a folder
•In the action bar, tap .
Search for a file
1. Tap the More button.
2. Tap Search.
3. Enter all, or part, of the name of the item you are searching for.
Sort files
You can select to view your files in order by name, date, type or size. You can also decide whether to view your files in
ascending or descending order.
Swipe down from the top frame.
• To change the way you view your files, tap List or Grid.
• To change the way files are sorted, tap Sort > Name, Date, or Type.
• To change the order of your files, tap Order > Ascending, or Descending.
Select multiple files
1. Open the Quick menu.
2. Tap .
3. Tap the items that you want to select.
4. Tap Done.
To deselect an item that you have tapped in error, tap the item again.
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Transfering files
Share files
1. Tap and hold a file.
2. Tap .
3. Choose a destination.
4. Tap Upload.
Move a file
1. Tap and hold a file or folder.
2. Tap .
3. Navigate to the folder where you'd like to move the file.
4. Tap Move.
Copy a file
1. Tap and hold a file or folder.
2. Tap .
3. Navigate to where you'd like to copy the file or folder.
4. Tap Paste.
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Using cloud services
Retrieve files saved to the cloud
1. Tap .
2. Tap a cloud application.
Save a file to your device
When you pin a file it is saved to your BlackBerry device, so you can view the file even when you're not connected to a
mobile or wireless network. If a file is not pinned, it is not available when you're offline. To pin or unpin a file to your device:
Touch and hold a file.
• To pin a file, tap Pin.
• To unpin a file, tap and hold a pinned file, and tap Unpin.
Change cloud service settings
You can change preferences for items like syncing options and network usage. You can also add or delete cloud
applications.
1. Swipe from the top frame.
2. Tap Cloud Settings.
Add a cloud application
When you add a new cloud application to your BlackBerry device, the application appears on your homescreen. Once
added, you can open the cloud application by tapping the icon on the homescreen.
1. Tap the Cloud Settings menu.
2. Tap the Add Service icon.
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Synchronize applications with the cloud
When you enable the synchronization option, information and files from the selected applications are automatically
updated and stored in the cloud. Files smaller than 100Mb sync immediately when using the mobile network. Files 100Mb
or larger sync using the WiFi network when coverage is available.
To sync an application with cloud services:
Set the switch next to an application to On.
Synchronize while roaming
You can synchronize applications and upload files to cloud services while roaming. Charges might apply. For more
information, contact your wireless service provider.
To enable synchronizing applications and uploading files to cloud services while roaming:
Set the switch for the option you want to enable to On.
View cloud service storage details
1. Tap Storage Details.
2. To buy more storage, tap Buy More Storage.
Working with zip files
Zip a file
Zip files to reduce memory space. You can zip a single folder, or zip multiple files or folders.
1. Tap and hold a file or folder.
2. Tap .
Unzip a file
You can unzip files, and also preview their contents.
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•To unzip a file, tap and hold a zip file. Tap .
• To preview the contents of a zip file, tap the file.
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Organizing apps
Delete an app
Coming soon.
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Search
Search your device
When you search your BlackBerry device from the main search app, your results are categorized according to file and
application type. If you search from within an application, your results are limited to items within the application.
1. To search for an item on your BlackBerry device tap [search launch icon].
2. Enter your search terms.
If there are more than three results for a category, only the first three results are shown. To see all of the search results for a
particular category, tap [image of dog ear icon] on the bottom right of the category group.
Use voice enabled search
Content coming soon.
Change the language for voice enabled search
Content coming soon.
Filter your search results
If you have a lot of search results and you know the type of file you're looking for, you can use the search filter to narrow
your results. It doesn't matter whether you turn on the search filter before or after you start your search, but the filter will be
cleared the next time you enter the Search app.
1. In the search application, tap [image of category button].
2. Tap the category that you want search results for.
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Change your search settings
Content coming soon.
Search your email messages
If you're searching for a specific email, you can find it more quickly by narrowing your search results by message field, such
as To, From, or Subject.
1. In the Messages app, swipe down from the top.
2. Tap [more search options icon].
3. Select the fields you want to search.
4. Enter your search terms.
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Google Talk
Chat with friends
Make plans and catch up over IM with your Google Talk friends using your BlackBerry device. You can quickly see all of
your open chats by tapping the Chats icon.
Tip: Have something you want to share with multiple people? Start a conference to make decisions faster.
Tap a friend.
Send a file
1. Touch and hold the chat field.
2. Tap the type of file you want to share with the friend.
3. Tap Send.
Invite others to a chat
At the bottom of a chat, tap the Plus icon.
Tip: To start an empty group chat, tap the Quick menu > New Multiperson chat from the friend list.
Change the order of emoticons
The emoticons that you frequently use appear at the top of the emoticon panel.
Touch and hold an emoticon and drag it into place in the top row.
Receive notification when a friend is online
You can receive a message when a friend comes online.
1. Touch and hold a friend's name.
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2. Tap Set Alert.
Change your status or profile
You can change your name or status so that your friends know what you're doing. If you have a status that you use often,
such as when you're going on vacation, you can save it to use again later.
1. Tap your picture or display name at the top of the screen.
2. Type a status message in the Personal Message field.
3. If you want to appear as busy, tap Status > Busy.
Save a status for later
Tap the Status field > Edit status messages > Add New.
Change your display picture
You can change your picture to suit your mood or show what you're doing.
1. From your profile, tap your picture.
2. Tap Replace or Edit.
Add a friend
Add other Google Talk users to your BlackBerry device to keep the chat going wherever you are.
1. Tap > .
2. Type in the field or tap the Address Book icon to find friends in your address book.
3. Tap Send.
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View someone's information
You can view friend details from someone's profile.
1. Touch and hold a friend's name.
2. Tap View Profile.
Organize your friends
If you have a lot of friends, or just some that you want to be able to get to faster, consider organizing your friends into
groups.
Delete a friend
1. Touch and hold a friend's name until the menu opens.
2. Tap Delete <friend's name>.
Sign out
While you're signed in to Google Talk, your friends and chats are synched between BlackBerry devices you've logged into
using your BlackBerry ID. When you sign out of Google Talk, you no longer receive messages or notifications for this app.
Tap Sign Out.
Troubleshooting: Google Talk
I accidentally blocked a friend
When you remove someone from your blocked list, the person can send you messages and invitations again.
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Try the following steps:
1. Swipe down from the top of the screen.
2. Tap .
3. Beside Blocked Contact List, tap the Edit icon.
4. Touch and hold a friend's name. Tap Unblock Contact.
I can't add a friend
The person's device might be turned off, the person might not have responded to your invitation, or the person might have
ignored your invitation.
1. To view your pending invitations, tap Invites.
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Yahoo! Messenger
Start a conversation
Make plans and catch up over IM with your Yahoo! Messenger contacts using your BlackBerry device. You can quickly see
all of your open conversations by tapping the Conversations icon.
Tip: Have something you want to share with multiple people? Start a conference to make decisions faster.
1. Tap Contacts.
2. Tap a contact.
Send a file
1. Touch and hold the conversation field.
2. Tap the type of file you want to share with the contact.
3. Tap Send.
Invite others to a conversation
At the bottom of a conversation, tap +.
Tip: To start a blank conference from the contact list, tap > New Multiperson conversation.
Change the order of emoticons
The emoticons that you frequently use appear at the top of the emoticon panel.
Touch and hold an emoticon and drag it into place in the top row.
Receive notification when a contact is online
You can receive a message when a contact comes online.
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1. Touch and hold a contact's name.
2. Tap Set Alert.
Change your status or profile
You can change your name or status so that your contacts know what you're doing. If you have a status that you use often,
such as when you're going on vacation, you can save it and use it again another time.
1. Tap your picture or display name at the top of the screen.
2. Type a status message in the Personal Message field.
3. If you want to appear as Busy, tap Status > Busy .
Save a status for later
Tap the Status field > Edit status messages > Add New.
Change your display picture
You can change your picture to suit your mood or show what you're doing.
1. From your profile, tap your picture.
2. Tap Replace or Edit.
Add a contact
Add other Yahoo! Messenger users to your BlackBerry device to keep the conversation going wherever you are.
1. Tap the Invitation icon.
2. Type in the field or tap + to find contacts in your address book.
3. Tap Send.
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View someone's information
You can view contact details from someone's profile.
1. Touch and hold a contact's name.
2. Tap View Profile.
Organize your contacts
If you have a lot of contacts, or just some that you want to be able to get to faster, consider organizing your contacts into
groups.
Delete a contact
1. Touch and hold a contact's name until the menu opens.
2. Tap Delete <contact name>.
Sign out
While you're signed in to Yahoo! Messenger, your contacts and conversations are synched between BlackBerry devices
you've logged into using your BlackBerry ID. When you sign out of Yahoo! Messenger, you no longer receive messages or
notifications for this app.
Tap Sign Out.
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Troubleshooting: Yahoo! Messenger
I can't add a contact
The person's device might be turned off, the person might not have responded to your invitation, or the person might have
ignored your invitation.
1. To view your pending invitations, tap Invites.
I'm receiving unwanted messages
If you keep receiving messages from Yahoo! Messenger users that aren't contacts, you can hide these messages.
1. Swipe down from the top of the screen. Tap Settings.
2. Change the field to, No.
I accidentally ignored a contact
When you remove a contact from your blocked list, the person can send you messages or invitations again.
1. Swipe down from the top of the screen.
2. Tap Settings.
3. Beside the Blocked Contact List field, tap Edit.
4. Touch and hold a contact's name. Tap Unblock Contact.
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Windows Live Messenger
Start a conversation
Make plans and catch up over IM with your Windows Live Messenger contacts from your BlackBerry device. You can
quickly see all of your open conversations by tapping the Conversations icon.
Tip: Have something you want to share with multiple people? Start a conference to make decisions faster.
1. Tap Contacts.
2. Tap a contact.
Send a file
1. Touch and hold the conversation field.
2. Tap the type of file you want to share with the contact.
3. Tap Send.
Invite others to a conversation
At the bottom of a conversation, tap +.
Tip: To start a blank conference from the contact list, tap > New Multiperson conversation.
Change the order of emoticons
The emoticons that you frequently use appear at the top of the emoticon panel.
Touch and hold an emoticon and drag it into place in the top row.
Receive notification when a contact is online
You can receive a message when a contact comes online.
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1. Touch and hold a contact's name.
2. Tap Set Alert.
Change your status or profile
You can change your name or status so that your contacts know what you're doing. If you have a status that you use often,
such as when you're going on vacation, you can save it and use it again another time.
1. Tap your picture or display name at the top of the screen.
2. Type a status message in the Personal Message field.
3. If you want to appear as Busy, tap Status > Busy.
Save a status for later
Tap the Status field > Edit status messages > Add New.
Change your display picture
You can change your picture to suit your mood or show what you're doing.
1. From your profile, tap your picture.
2. Tap Replace or Edit.
Add a contact
Add other Windows Live Messenger users to your BlackBerry device to keep the conversation going wherever you are.
1. Tap the Invitation icon.
2. Type in the field or tap + to find contacts in your address book.
3. Tap Send.
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View someone's information
You can view contact details from someone's profile.
1. Touch and hold a contact's name.
2. Tap View Profile.
Organize your contacts
If you have a lot of contacts, or just some that you want to be able to get to faster, consider organizing your contacts into
groups.
Delete a contact
1. Touch and hold a contact's name until the menu opens.
2. Tap Delete <contact name>.
Sign out
While you're signed in to Windows Live Messenger, your contacts and conversations are synched between devices you've
logged into using your BlackBerry ID. When you sign out of Windows Live Messenger, you no longer receive messages or
notifications for this app.
Tap Sign Out.
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Troubleshooting: Windows Live Messenger
I can't add a contact
The person's device might be turned off, the person might not have responded to your invitation, or the person might have
ignored your invitation.
1. To view your pending invitations, tap Invites.
I'm receiving unwanted messages
If you keep receiving messages from Windows Live Messenger users that aren't contacts, you can hide these messages.
1. Swipe down from the top of the screen. Tap Settings.
2. Change the field to, No.
I accidentally blocked a contact
When you remove a contact from your blocked list, the person can send you messages or invitations again.
1. Swipe down from the top of the screen.
2. Tap Settings.
3. Beside the Blocked Contact List field, tap Edit.
4. Touch and hold a contact. Tap Unblock Contact.
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Storage space and media card
Storage space and media card
Content coming soon.
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Accessibility
Find your accessibility settings
You can customize your BlackBerry device to suit your needs. Some of the customizations that you can make on your
device include using grayscale or reverse contrast for the screen display, enabling event sounds, or changing the font
scaling.
1. From the top of the all apps panel or the running apps panel, swipe down.
2. Tap View All Settings.
3. Tap Accessibility.
Change your font size
Content coming soon.
Turn on Global Zoom
Content coming soon.
Set your Global Zoom magnification
Content coming soon.
Use Global Zoom in an application
If you have Global Zoom turned on you can activate the zoom in any application by swiping down with two fingers from the
top of the screen.
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Navigate while Global Zoom is turned on
Content coming soon.
Use grayscale or reverse contrast for the
screen display
Content coming soon.
Use the BlackBerry screen reader
Content coming soon.
Change your options for the BlackBerry screen reader
Content coming soon.
Turn on or turn off event sounds
Content coming soon.
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Add or delete a contact alert
Content coming soon.
Change how you answer calls with a
headset
Content coming soon.
Using hearing aid mode
Content coming soon.
Using TTY support
Content coming soon.
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Legal notice
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names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries
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This documentation including all documentation incorporated by reference herein such as documentation provided or
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