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BlackBerry 8700 Wireless Handheld
Version 4.1
User Guide

BlackBerry 8700 Wireless Handheld™ Model Number: RAT4xGW
BlackBerry 8705g Wireless Handheld™ Model Number: RBH4xGW
Last modified: 23 June 2006
Part number: SWD_X_HH(EN)-071.008
At the time of publication, this documentation is based on BlackBerry Handheld Software version 4.1.
Send us your comments on product documentation: https://www.blackberry.com/DocsFeedback.
©2006 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the
exclusive properties of Research In Motion Limited. RIM, Research In Motion, BlackBerry, “Always On, Always Connected” and the “envelope
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The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Research In Motion Limited is under
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Microsoft, Outlook, PowerPoint, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries. Novell and GroupWise are either registered trademarks or trademarks of Novell, Inc. in the United States and other
countries. vCard and vCalendar are either registered trademarks or trademarks of the Internet Mail Consortium. All other brands, product
names, company names, trademarks and service marks are the properties of their respective owners.
The BlackBerry device and/or associated software are protected by copyright, international treaties, and various patents, including one or
more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents
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Contents
1

Enterprise activation............................................................................................................................................9

Email messages ................................................................................................................................................... 11

PIN messages .......................................................................................................................................................17

SMS messages..................................................................................................................................................... 19

MMS messages.................................................................................................................................................... 23

Search................................................................................................................................................................... 27

Attachments ........................................................................................................................................................29

Synchronizing data ............................................................................................................................................33

Backing up and restoring device data ............................................................................................................35

Typing ................................................................................................................................................................... 37

Phone.....................................................................................................................................................................41

Browser................................................................................................................................................................ 49

Downloading .......................................................................................................................................................53

Contacts ............................................................................................................................................................... 57

Calendar............................................................................................................................................................... 61

Tasks .................................................................................................................................................................... 65

Memos ..................................................................................................................................................................67

Alarm.................................................................................................................................................................... 69

Calculator..............................................................................................................................................................71

Bluetooth.............................................................................................................................................................. 73

Date and time...................................................................................................................................................... 75

Profiles.................................................................................................................................................................. 77

Screen display ......................................................................................................................................................81

Language..............................................................................................................................................................85

Power and battery ..............................................................................................................................................87

Network coverage ............................................................................................................................................. 89

SIM card ............................................................................................................................................................... 91

Security ................................................................................................................................................................93

Third-party program control............................................................................................................................ 99

BrickBreaker ...................................................................................................................................................... 103

Service books..................................................................................................................................................... 105

Frequently asked questions............................................................................................................................ 107

General — frequently asked questions.........................................................................................................109

Email and PIN messages — frequently asked questions ............................................................................111

SMS messages — frequently asked questions.............................................................................................. 117

MMS messages — frequently asked questions ............................................................................................119

Attachments — frequently asked questions ................................................................................................. 121

Synchronization — frequently asked questions.......................................................................................... 125

Phone — frequently asked questions............................................................................................................ 129

Browser — frequently asked questions......................................................................................................... 133

Contacts — frequently asked questions ........................................................................................................137

Calendar — frequently asked questions....................................................................................................... 139

Bluetooth — frequently asked questions ...................................................................................................... 141

Security — frequently asked questions ........................................................................................................ 143

Shortcuts ............................................................................................................................................................ 145

Legal notice ....................................................................................................................................................... 147
Index ...................................................................................................................................................................149

1
Enterprise activation
About enterprise activation

2. In the device options, click Advanced Options.

Activate the device over the wireless network

3. Click Enterprise Activation.

Verify activation status

4. Type your corporate email address and the
password provided to you by your system
administrator.

About enterprise activation
Use the enterprise activation feature to integrate your
BlackBerry® device with your corporate Microsoft®
Outlook®, IBM® Lotus Notes®, or Novell® Groupwise®
email account if you have access to a BlackBerry
Enterprise Server™ version 4.0 or later. You can also
use the enterprise activation feature to load or restore
device data that is saved as part of an automatic
wireless backup, personal information management
synchronization, or wireless email reconciliation.
If you have access to a BlackBerry Enterprise Server
version 4.0 or later, and Enterprise Activation does not
appear in the device options, verify with your service
provider that your device is provisioned for enterprise
activation. If your device is provisioned for the service
and the option does not appear, contact your system
administrator.
If you do not have access to a BlackBerry Enterprise
Server version 4.0 or later, see the printed
documentation that accompanied your device for more
information about integrating your device with an
email account.

Activate the device over the wireless
network
1.

Verify that you are in a wireless coverage area and
that your BlackBerry® device is connected to the
wireless network.

5. Click the trackwheel.
6. Click Activate.
Note:
Limit the use of your BlackBerry® device until
enterprise activation is complete.
Related topic
Why are some messages already on my device? (See
page 112.)

Verify activation status
If the BlackBerry® device has not yet been activated,
or you are upgrading your software, Enterprise
Activation might appear on the Home screen. Click
Enterprise Activation to check the activation status.
If Enterprise Activation does not appear on the Home
screen, in the device options, click Enterprise
Activation to check the activation status.

User Guide

2
Email messages
Open messages
Send email messages
Save draft messages
Add multiple contacts to a message

Note:
If your BlackBerry® device is integrated with more
than one email account, you might be able to open
messages from the message list for a specific email
account.

Set the importance level
Resend sent messages

Send email messages

Resend pending messages

Manage messages

In a messages list, click the trackwheel.

2. Click Compose Email.

File messages

3. In the To field, type an email address or a contact
name.

View filed messages

4. Click the trackwheel.

Delete multiple messages at one time

5. Type a message.

Mark messages as opened or unopened

6. Click the trackwheel.

Search the messages list

7. Click Send.

Save a copy of messages sent from the device
Add an auto signature
Set an out-of-office reply
Create filters
Set folder redirection
Show or hide the number of new or unread messages
Hide the unread message indicator
Messages shortcuts
Email and PIN messages — frequently asked questions

Open messages
An unopened message appears in a messages list with
a closed envelope icon. After you open the message,
the closed envelope changes to an open envelope.

Notes:
If a list of names appears as you type a contact name,
click a name to add that contact to your message.
If your BlackBerry® device is integrated with more
than one email account, you can select an account to
send the message from. At the top of the message, in
the Send Using field, press the Space key until the
preferred email account appears. You might also be
able to send messages from the message list for a
specific email account.
Related topic
Search for contacts in your company address book
(See page 59.)

User Guide

Save draft messages

Resend pending messages

To save a draft of a message, click the trackwheel.
Click Save Draft.

Messages that appear in a messages list with a clock
icon are pending and should be resent automatically.
To manually resend the message, in the open message,
click the trackwheel. Click Resend. If your message
cannot be sent after a period of time, you receive a
message indicating that the message was not sent
successfully.

Add multiple contacts to a message
To add multiple contacts to a message, in a blank To or
CC field, type an email address, PIN number, or a
contact name.
To add a blind carbon copy (BCC) recipient, click the
trackwheel. Click Add Bcc.
To attach a contact to a message, click the trackwheel.
Click Attach Address.

Set the importance level
1.

When composing a message, click the trackwheel.

2. Click Options.
3. Set the Importance field to High or Low.
4. Click the trackwheel.
5. Click Save.

Resend sent messages
To change the text in a sent message and resend it, in
the open message, click the trackwheel. Click Edit.
Change the text. Send the message.
To change the recipient of a sent message and resend
it, in the open message, click the trackwheel. Click
Edit. Click a contact. Click Change Address. Click a
new contact. Send the message.
To resend your message to the same contact, in the
open message, click the trackwheel. Click Resend.

Manage messages
Open a message. Click the trackwheel. Click one of
the following menu items:
•

Save

•

Forward

•

Forward As

•

Reply To All

•

Delete

Notes:
To remove the original message from a reply, click the
trackwheel. Click Delete Original Text.
If your BlackBerry® device is integrated with more
than one email account, you might be able to manage
messages from the message list for a specific email
account.

File messages
To file a message, click the message. Click File. Click a
folder. Click File.
Notes:
To expand a folder, click a folder with a plus sign (+)
beside it. Click Expand.
To collapse a folder, click a folder with a minus sign (-)
beside it. Click Collapse.

2: Email messages

Related topics
Can I file messages? (See page 113.)
View filed messages (See page 13.)

View filed messages

Save a copy of messages sent from
the device
In the messages options, click Email Settings. Set the
Save Copy In Sent Folder field to Yes. Click the
trackwheel. Click Save.

To display all filed messages in a messages list, in the
messages options, click General Options. Set the
Hide Filed Messages field to No. Click the
trackwheel. Click Save.

Note:
Copies of sent messages are stored in the Sent Items
folder in your desktop email program.

To view messages that are stored in a specific folder, in
a messages list, click the trackwheel. Click View
Folder. Click a folder. Click Select Folder.

About auto signatures

Delete multiple messages at one time
To delete multiple messages, hold the Shift key and
select messages. Press the Backspace/Delete key.
To delete messages that you sent or received prior to
or on a specific date, click a date field. Click Delete
Prior.

Your auto signature is added to your email messages
after you send them. The auto signature does not
appear on your BlackBerry® device when you compose
the message.
To add an auto signature from your device, your device
must be integrated with an account that uses
BlackBerry Enterprise Server™ version 4.0 or later.

Add an auto signature

Note:
When your email messages are reconciled between
your BlackBerry® device and your desktop email
program, any messages that you have deleted from
your device using the Delete Prior option are not
deleted from your desktop email program.

Related topic

Note:
You can also add an auto signature in the BlackBerry
Desktop Software. If you use the BlackBerry Internet
Service™, log in to your account using a desktop
browser to add an auto signature.

Reconcile deleted messages (See page 33.)

Mark messages as opened or
unopened
To change the status of a message, click a message.
Click Mark Opened or Mark Unopened.

In the messages options, click Email Settings.

2. Set the Use Auto Signature field to Yes.
3. Type an auto signature.
4. Click the trackwheel.
5. Click Save.

Related topic
About auto signatures (See page 13.)

To change the status of multiple unread messages to
read, click a date field. Click Mark Prior Opened.

User Guide

About out-of-office replies
The out-of-office reply should be sent automatically to
a contact the first time that contact sends you an
email message.
To set an out-of-office reply on your BlackBerry®
device, your device must be integrated with an
account that uses BlackBerry Enterprise Server™
version 4.0 or later.

Set an out-of-office reply
1.

If the message does not meet any filter criteria and
should not be forwarded, set the If no filters apply,
send email to handheld field to No.
Filters are applied to messages based on the order in
which they appear. If you create multiple filters that
could apply to the same message, you must decide
which one should be applied first by placing that filter
higher in the list.
To create filters on your device, your device must be
integrated with an account that uses BlackBerry
Enterprise Server™ version 4.0 or later.

In the messages options, click Email Settings.

2. Set the Use Out Of Office Reply field to Yes.

Create filters

3. Type a reply.

4. If you use an IBM® Lotus Notes® desktop email
program, in the Until field, set the date on which
the out-of-office reply should be turned off.

2. Click the trackwheel.

5. Click the trackwheel.
6. Click Save.

In the messages options, click Email Filters.

3. Click New.
4. Set the filter information.
5. Click the trackwheel.
6. Click Save.

Note:
You can also set an out-of-office reply in your desktop
email program. If you use the BlackBerry Internet
Service™, log in to your account using a desktop
browser to set an out-of-office reply.

Notes:
To add a contact to the From or Sent to fields, click the
trackwheel. Click Select Name. Click a name. Click
Continue.

Related topic

To make the filter detect messages from multiple
contacts, use semicolons to separate contacts in the
From or Sent to fields.

About out-of-office replies (See page 14.)

About filters
You can create filters to specify which email messages
are forwarded to your BlackBerry® device and which
messages remain in your desktop email program. To
forward messages to your device, when creating a
filter, select Forward with Level 1 Notification (sends
messages with higher priority) or Forward header
only (sends messages with only the To, Sent, and
From fields).

You can also use the BlackBerry Desktop Software to
create filters. If you use the BlackBerry Internet
Service™, log in to your account using a desktop
browser to create filters.
Related topics
About filters (See page 14.)
Manage filters (See page 15.)
Create filters quickly (See page 15.)

2: Email messages

Manage filters
Click a filter. Perform one of the following actions:
•

To turn on the filter, select a filter. Press the Space
key.

•

To view and edit a filter, click a filter. Click Edit.

•

To move the filter higher or lower in the list, click
the filter. Click Move. Roll the trackwheel to move
the filter. Click the trackwheel.

•

To delete the filter, click a filter. Click Delete.

Create filters quickly
In a messages list, click a message on which to base
your filter. Perform one of the following actions:
•

•

6. Click Save.
Notes:
Make sure that you select the Inbox check box. If you
do not select the Inbox check box, messages are not
forwarded from this folder.
To select all your folders for redirection, including your
Sent Items folder, select the Select All check box.
Messages that are sent from your desktop email
program also appear on your BlackBerry® device.
You can also use the BlackBerry Desktop Software to
specify folder redirection settings. If you use the
BlackBerry Internet Service™, log in to your account
using a desktop browser to specify folder redirection
settings.

To create a filter based on the sender, click Filter
Sender. Type a title. Click the trackwheel. Click
Save.

Related topics

To create a filter based on the subject, click Filter
Subject. Type a title. Click the trackwheel. Click
Save.

How do I stop messages that are sent from my desktop
email program from appearing on my device? (See
page 115.)

About folder redirection
If rules within your desktop email program direct new
messages into different folders, you must specify
which folders should forward messages to your
BlackBerry® device.
To set folder redirection on your device, your device
must be integrated with an account that uses
BlackBerry Enterprise Server™ version 4.0 or later.

About folder redirection (See page 15.)

How do I make changes to the folders on my device?
(See page 115.)

Show or hide the number of new or
unread messages
Unread messages are messages that you have not
opened. New messages are messages that your
BlackBerry® device has received since you last opened
the messages list.
1.

In a message list, click the trackwheel.

Set folder redirection

2. Click Options.

3. Click General Options.

In the messages options, click Email Settings.

2. Click the trackwheel.
3. Click Folder Redirection.
4. Select the check boxes beside the folders from
which messages should be forwarded.

4. In the Display Message Count field, perform one
of the following actions:
•

To display counts for new messages, select
New.

5. Click the trackwheel.

User Guide

•

To display counts for unread messages, select
Unread.

To view received messages or call logs for incoming
phone calls, in a messages list, press the Alt key + I.

•

To never display counts, select None.

To view voice mail messages, in a messages list, press
the Alt key + V.

5. Click the trackwheel.
6. Click Save.

To move to the next unopened item, press U.
To move to the next related message, press J.

Note:
Your theme might override the option that you set in
the Display Message Count field.

Hide the unread message indicator
1.

In a message list, click the trackwheel.

2. Click Options.
3. Click General Options.
4. Set the Display New Message Indicator field to
No.
5. Click the trackwheel.
6. Click Save.
Note:
The Display New Message Indicator field appears only
if the Display Message Count field is set to Unread.

Messages shortcuts
To open a selected message, press the Enter key.
To compose a message from the messages list, press C.
To reply to a message, press R.
To forward a message, press F.
To reply to all, press L.
To file a message, press I.
To search for text within a message, press S. To search
for the next occurrence of the text, press S again.
To move down a page, press the Space key.
To move up a page, press the Shift key + the Space key.
To view sent messages or call logs for outgoing phone
calls, in a messages list, press the Alt key + O.

To move to the previous related message, press K.
To mark a message as opened or unopened, press the
Alt key + U.
To move to the last cursor position in a received
message, press G.
To view the address of a sender or a recipient, in the To
or From field of a received message, select a name.
Press Q. To show the display name again, press Q.

3
PIN messages
About PIN messages

Find your PIN

In the device options, click Status.

Open messages
Send PIN messages
Save draft messages
Add multiple contacts to a message

Note:
If your BlackBerry® device is integrated with an
account that uses BlackBerry Enterprise Server™
version 4.0 or later, your PIN appears on the
Enterprise Activation screen.

Resend sent messages
Manage PIN messages

Send PIN messages

Delete multiple messages at one time

Mark messages as opened or unopened

2. Click Compose PIN.

Search the messages list

3. In the To field, type a PIN or a contact name.

Show or hide the number of new or unread messages

4. Type a message.

Hide the unread message indicator

5. Click the trackwheel.

Messages shortcuts

6. Click Send.

Email and PIN messages — frequently asked questions

Note:
If a list of names appears as you type a contact name,
click a name to add that contact to your message.

About PIN messages
A personal identification number (PIN) uniquely
identifies each BlackBerry® device on the network. If
you know the PIN of another BlackBerry device user,
you can send a PIN message to that person. PIN
messages are not routed through an existing email
account.
When your PIN message is delivered to the recipient,
in a messages list, a D appears with a check mark
beside the PIN message.

In a messages list, click the trackwheel.

Manage PIN messages
Open a message. Click the trackwheel. Click one of
the following menu items:
•

Save

•

Forward

•

Forward As

•

Reply To All

•

Delete

User Guide

Note:
To remove the original message from a reply, click the
trackwheel. Click Delete Original Text.

4
SMS messages
About SMS messages
Find your SMS number

You can send SMS messages to contacts who have
SMS-compatible phone numbers. You can also
forward SMS messages as PIN or email messages.

Type an SMS number
Open SMS messages

Find your SMS number

Send SMS messages

In the phone, the My Number field displays your
phone number. If your BlackBerry® device is enabled
for SMS, this number is also your SMS number.

Add contacts to an SMS message
Save draft messages
Manage SMS messages
Resend sent SMS messages
Enable cell broadcast messages
Manage cell broadcast channels
Delete multiple messages at one time
Mark messages as opened or unopened
Search the messages list
Search for PIM items

Type an SMS number
When you type an SMS-compatible number, include
the country code and the area code.
Note:
In the phone options, set your smart-dialing options to
avoid typing the country code and area code.
Related topic
About smart dialing (See page 46.)

Leave SMS messages on a SIM card
Show or hide the number of new or unread messages

Open SMS messages

Hide the unread message indicator

SMS messages — frequently asked questions

An unopened SMS message appears in a messages list
with a closed italic envelope icon. After you open the
message, the closed italic envelope changes to an
open italic envelope.

About SMS messages

Send SMS messages

With an SMS-compatible phone number, you can send
and receive short message service (SMS) messages.
An SMS-compatible number is a phone number that
your service provider enables for SMS.

Messages shortcuts

In a messages list, click the trackwheel.

2. Click Compose SMS.
3. Click [Use Once].
4. Click SMS.

User Guide

5. Type the SMS-compatible phone number.
6. Click the trackwheel.
7. Click Continue.
8. Type a message.
9. Click the trackwheel.
10. Click Send.
Note:
If you have added contacts to the address book, you
can select a contact from the list after you click
Compose SMS.
To send an SMS message quickly from the phone, type
an SMS-compatible phone number. Click the
trackwheel. Click SMS.
Related topic
Why can’t I send SMS messages? (See page 117.)

Add contacts to an SMS message
When composing an SMS message, click the
trackwheel. Click Add Recipient.
Note:
You can send an SMS message to up to ten recipients.
Related topic

Note:
To remove previous SMS messages from a reply
message, click the trackwheel. Click Remove History.

Resend sent SMS messages
To resend an SMS message to the same contact, in the
message, click the trackwheel. Click Resend.
Note:
If you send an SMS message to multiple contacts and
the message does not reach one or more contacts,
click Resend to resend the message to the contacts
who did not receive it initially.

About cell broadcast messages
If your service provider supports cell broadcasting and
provides you with access to a cell broadcasting
channel, you can receive broadcast messages from the
wireless network. These SMS messages can
communicate information about weather, sports,
traffic, or other news directly to your device. Contact
your service provider for more information about cell
broadcasting.
The cell broadcast channels that you subscribe to
determine the kind of cell broadcast messages that
you receive. Contact your service provider for more
information.

Type an SMS number (See page 19.)

Enable cell broadcast messages
Manage SMS messages

Open a message. Click the trackwheel. Click one of
the following menu items:

2. Click Cell Broadcast.

In the device options, click Advanced Options.

3. Set the Cell Broadcasting Service field to On.

•

Save

•

Forward

•

Forward As

Related topic

•

Delete

About cell broadcast messages (See page 20.)

4. Click the trackwheel.
5. Click Save.

4: SMS messages

Manage cell broadcast channels
In the device options, click Advanced Options. Click
Cell Broadcast. Click a channel in the list. Perform
one of the following actions:
•

To receive messages from a channel, click Add
Channel.

•

To set a name for the selected channel, click Set
Nickname.

•

To stop receiving messages from the selected
channel, click Disable.

•

To delete the selected channel, click Delete
Channel.

Note:
To specify the languages for cell broadcast messages,
click a cell broadcast language. Click Enable.
Related topic
About cell broadcast messages (See page 20.)

User Guide

5
MMS messages
About MMS messages
Find your MMS number
Open MMS messages
Send MMS messages
Send MMS messages from the browser, pictures list, or
calendar

You can add one or more images that are not
copyright protected to an MMS message, but the
message cannot exceed 300 KB.
You can only send non-recurring appointments in
MMS messages. If you attach a meeting, the
attendees are removed.

Save draft messages

Find your MMS number

Add multiple contacts to a message

In the phone, the My Number field displays your
phone number. If your BlackBerry® device is enabled
for MMS, this number is also your MMS number.

Set the importance level
Set delivery and read notification
Manage MMS message attachments

Open MMS messages

Show or hide the number of new or unread messages

An unopened MMS message appears in a messages
list with a closed italic envelope icon. After you open
the message, the closed italic envelope changes to an
open italic envelope.

Hide the unread message indicator
Messages shortcuts
Manage MMS messages

About MMS messages
With an MMS-compatible number, you can send and
receive multimedia message service (MMS) messages.
An MMS-compatible number is a phone number that
your service provider enables for MMS.
If your service provider supports MMS, you can send
MMS messages that contain .jpg, .gif, .wbmp, .png,
.smil, .midi, .wav, .mp3, .vcf (vCard®), or .vcs
(vCalendar®) content and receive MMS messages that
contain .jpg, .gif, .wbmp, .png, .midi, .wav, .mp3, .txt,
.vcf, .vcs, .amr or .smil content.

If MMS content does not appear when you open the
message, click the trackwheel. Click Retrieve.

Send MMS messages
1.

In a messages list, click the trackwheel.

2. Click Compose MMS.
3. Click [Use Once].
4. Click MMS.
5. Select a send method.
6. Type an MMS-compatible phone number or an
email address.
7. Click the trackwheel.
8. Click Continue.

User Guide

9. Type a message.

Set delivery and read notification

10. Click the trackwheel.

11. Click Attach Address, Attach Appointment,
Attach Picture, or Attach Audio.

2. Click Options.

12. Click a contact, appointment, image, or audio file.

When composing an MMS message, click the
trackwheel.

13. Click Continue.

3. Set the Confirm Delivery and Confirm Read
fields.

14. Click the trackwheel.

4. Click the trackwheel.

15. Click Send.

5. Click Save.

Notes:
If you have added contacts to the address book, you
can select a contact from the list after you click
Compose MMS.

Related topic

To send an MMS message quickly from the phone,
type an MMS-compatible phone number. Click the
trackwheel. Click MMS.

Manage MMS message attachments

If you attach image files, you can set the duration that
each picture displays when the recipient opens the
MMS message. In a Slide Duration field, press the
Space key.
Related topic
Can I send and receive MMS messages? (See page
119.)

Send MMS messages from the
browser, pictures list, or calendar
1.

In the browser or pictures list, click an image. In
the calendar, click an appointment.

2. Click Send As MMS.
3. Add a contact.

Can I configure notification for all MMS messages?
(See page 119.)

In an open message, click an image or a vCalendar or
vCard attachment. Click View Image, View
Appointment, or View Address. Click the trackwheel.
Click one of the following menu items:
•

Save

•

Add To Calendar

•

Add Contact

Notes:
Images are saved in the pictures list.
To play an audio file, click Play. Roll the trackwheel to
increase or decrease the volume. To stop playing the
file, click the trackwheel.
To adjust the volume in an MMS message that
contains .smil content, click the volume field in the top
right corner of the slide. Click Change Option. Click a
volume level.

4. Type a message.
5. Click the trackwheel.

Manage MMS messages

6. Click Send.

In an open MMS message, click the trackwheel. Click
one of the following menu items:

•

Save

•

5: MMS messages

•

Forward

•

Reply To All

•

Delete

Notes:
When you reply to an MMS message, the previous
message is not included.
You cannot edit the content of an MMS message that
you forward. You can only forward an MMS message if
the content is not copyright protected.
Additional options might also be available if the
message contains .smil content.

User Guide

6
Search
About search
Search the messages list
Recall searches
Manage saved searches
Search for messages from a specific contact
Search for messages with a specific subject

Notes:
To save a search after setting the search criteria, click
the trackwheel. Click Save. Add a title and a shortcut
key for your search. Click the trackwheel. Click Save.
If your BlackBerry® device is integrated with more
than one email account, and you want to search for
messages in a specific email account, set the Service
field.

Search for PIM items
Search shortcuts

About search
In a messages list, you can search using criteria that
you set and you can save the search criteria for future
use. You can also search for contacts or search for all
messages that contain the same subject.
You can use the search program to search messages
and personal information management (PIM) items,
such as tasks, memos, contacts, and calendar entries,
on your BlackBerry® device. You can also manage PIM
items from the search results list.

Search the messages list
1.

In a messages list, click the trackwheel.

2. Click Search.

Related topics
Recall searches (See page 27.)
Manage saved searches (See page 27.)
Search for messages from a specific contact (See page
28.)
Search for messages with a specific subject (See page
28.)
Search for PIM items (See page 28.)

Recall searches
To view your saved searches, in a messages list, click
the trackwheel. Click Search. Click the trackwheel.
Click Recall.

Manage saved searches

3. Set the search criteria.

In the list of saved searches, click a search. Click one
of the following menu items:

4. Click the trackwheel.

•

Select Search

5. Click Search.

•

Edit Search

•

Delete Search

User Guide

Note:
To view the criteria of your last search quickly, in the
list of searches, click the trackwheel. Click Last.

Search for PIM items

Related topic

2. In the Name field, type a contact name to search
for.

Recall searches

In the search program, in the Text field, type text
to search for.

3. Select one or more programs.

Search for messages from a specific
contact
To search for all messages received from a specific
sender, in a messages list, click a message. Click
Search Sender.
To search for all messages sent to a specific recipient,
in a messages list, click a message. Click Search
Recipient.
Note:
If your BlackBerry® device is integrated with more
than one email account, you might be able to start a
search from the message list for a specific email
account. The device searches only for messages in that
list. To search all email accounts for messages from a
specific contact, search from the main messages list.

Search for messages with a specific
subject
To search for all messages with the same subject, click
a message. Click Search Subject.
Note:
If your BlackBerry® device is integrated with more
than one email account, you might be able to start a
search from the message list for a specific email
account. The device searches only for messages in that
list. To search all email accounts for messages with a
specific subject, search from the main messages list.

4. Click the trackwheel.
5. Click Search.
Notes:
If you type more than one word in the Text or Name
field, all the words must appear for the search to be
successful.
File attachments are not searched when you search
PIM items.
Related topic
How do I search for text in a file attachment? (See
page 122.)

Search shortcuts
To search for text in a specific program, in the
program, click the trackwheel. Click Find. Type the
text.
To search for a contact, in a list of contacts, type the
contact name or initials separated by a space.
To stop a search that is in progress, press the Escape
button.

7
Attachments
About attachments

Open a file attachment

Open embedded content

2. Click Open Attachment.

View tables in attachments

3. Click the attachment.

View attachment information

4. Click Expand.

Navigate spreadsheet attachments

5. Perform one of the following actions:

Navigate image attachments
View presentations
Navigate presentation attachments
Manage vCard address book attachments
Attachments shortcuts
Attachments — frequently asked questions

About attachments
You can view several types of file attachments on your
BlackBerry® device, including .zip, .htm, .html, .doc,
.dot, .ppt, .pdf, .wpd, .txt, .vcf, and .xls files. You can
also view .bmp, .gif, .jpg, .png, and .tif image
attachments.
If your device is integrated with an account that uses
BlackBerry Enterprise Server™ version 4.1 or later, you
can view .wmf files on your device.
In a messages list, a paper clip icon appears beside
messages with attachments.
Related topic
Can I view file attachments on my device? (See page
121.)

In a message, click the trackwheel.

•

To open a table of contents for the file
attachment, click Table of Contents.

•

To open the file attachment, click Full
Content.

6. Click Retrieve.
Note:
To reopen an image attachment quickly, in the
message, click the attachment image. Click Open
Attachment.

Open embedded content
In an attachment, click a content link. Click Retrieve.
To return to the attachment, press the Escape button.
Examples of embedded content include tables, images,
footnotes, text boxes, or comments.

View tables in attachments
To preview a table that is embedded in a document,
click the table link. Click Retrieve.
To view the full table in the table preview, click the
Table Link link. Click Retrieve.

User Guide

View attachment information
To view the size, author, publication date, and other
information about the attachment, open the
attachment. Click the file name. Perform one of the
following actions:
•
•

If you have opened the complete file attachment,
click View Info.
If you have not opened the complete file
attachment, click Retrieve Info.

Navigate spreadsheet attachments
To scroll horizontally in a spreadsheet, hold the Alt key
and roll the trackwheel.
To move to a specific cell in a spreadsheet, click the
trackwheel. Click Go to Cell. Type the cell coordinates.
Click the trackwheel.
To display the contents of a cell in a spreadsheet, click
the trackwheel. Click View Cell.
To view the previous worksheet in a workbook, click
the trackwheel. Click Prev Sheet.
To view the next worksheet in a workbook, click the
trackwheel. Click Next Sheet. If the next worksheet
has not yet been retrieved, in the attachment, click the
trackwheel. Click More.
To switch to a different worksheet in a workbook, click
the trackwheel. Click Table of Contents. In the table
of contents, click a worksheet. Perform one of the
following actions:
•

If the worksheet has been retrieved (underlined
with a solid line), click View.

•

If the worksheet has not been retrieved
(underlined with a dashed line), click Retrieve.

To zoom into or out of an image, click the trackwheel.
Click Zoom In or Zoom Out.
To zoom to the original image size, click the
trackwheel. Click Zoom 1:1.
To turn an image 90 degrees in a clockwise direction,
click the trackwheel. Click Rotate.
To view an image in more detail after zooming in, click
the trackwheel. Click Enhance.
To view an image at a higher resolution, click the
trackwheel. Click Full Image.
To view the previous page in a multiple-page image,
click the trackwheel. Click Prev Page.
To view the next page in a multiple-page image, click
the trackwheel. Click Next Page. If the next page has
not yet been retrieved, in the attachment, click the
trackwheel. Click More.
To switch to a different page in a multiple-page image,
click the trackwheel. Click Table of Contents. In the
table of contents, click a page. Perform one of the
following actions:
•

If the page has been retrieved (underlined with a
solid line), click View.

•

If the page has not been retrieved (underlined
with a dashed line), click Retrieve.

To view all the pages in the table of contents, click the
trackwheel. Click More.

View presentations
To view a Microsoft® PowerPoint® presentation in its
original format, in the presentation, click the
trackwheel. Click View Slides.

To view all the worksheets in the table of contents,
click the trackwheel. Click More.

To view a PowerPoint presentation as a slide show, in
the presentation, click the trackwheel. Click Slide
Show. If a slide is not downloaded automatically, click
the trackwheel. Click Retrieve.

Navigate image attachments

To view only text in a PowerPoint presentation, in the
presentation, click the trackwheel. Click View Text.

To pan horizontally across an image, hold the Alt key
and roll the trackwheel.

To view both text and slides, in the presentation, click
the trackwheel. Click View Both.

7: Attachments

Note:
To view more than the text of a PowerPoint
presentation, your BlackBerry® device must be
integrated with an account that uses BlackBerry
Enterprise Server™ version 4.1 or later.
Related topic
Navigate presentation attachments (See page 31.)

Manage vCard address book
attachments
To view a vCard® attachment, in an open message,
click the attachment. Click View Attachment.
To add the contact information to your address book,
in an address book attachment, click the trackwheel.
Click Add to Address Book.

Navigate presentation attachments

To update contact information, in an address book
attachment, click the trackwheel. Click Update
Address.

To view the next slide in a presentation, click the
trackwheel. Click Next Slide.

Related topic

To view the previous slide in a presentation, click the
trackwheel. Click Prev Slide.

About vCard address book attachments (See page 31.)

To stop a slide show, click the trackwheel. Click Close.

Attachments shortcuts

To zoom, rotate, enhance, or save a slide, in slide view
or text and slide view, click a slide. Click View. Click
the trackwheel. Click a menu item.

To switch between viewing the generated table of
contents and the full content for a document
attachment, press V.

Note:
You can only navigate presentation attachments if
your BlackBerry® device is integrated with an account
that uses BlackBerry Enterprise Server™ version 4.1 or
later.

To switch to a different worksheet in a spreadsheet
attachment, press V. Select a worksheet. Press the
Enter key.
To change the column size, press W.
To turn on or turn off column and row labels, press H.
To move to a specific cell, press G.

About vCard address book
attachments
Address book attachments (vCard®.vcf files) contain
contact information for a specific user. When you add
a vCard attachment to your email message, recipients
of your message can view and add your contact
information to their BlackBerry® device address
books. When you open a message that contains a
vCard attachment, a book icon appears at the bottom
of the message with the name of the attached contact.

To display the contents of a cell, press the Space key.
To zoom into an image, press I. To continue zooming
into an image, hold the Left Shift key and roll the
trackwheel.
To zoom out of an image, press O. To continue zooming
out of an image, hold the Left Shift key and roll the
trackwheel.
To zoom to the original image size, press W.
To rotate an image, press R.
To view the next slide in a presentation, press N.
To view the previous slide in a presentation, press P.
To view a presentation as a slide show, press S.
To stop a slide show, hold the Escape button.

User Guide

To move between presentation views, in a
presentation, press M.

8
Synchronizing data
About email reconciliation
Turn on wireless email reconciliation
Reconcile deleted messages

Note:
Set the wireless reconcile option for each email
account that is integrated with your BlackBerry®
device.

About PIM synchronization
Turn on wireless PIM synchronization

Related topic

Synchronization — frequently asked questions

Can I reconcile email messages over the wireless
network? (See page 125.)

About email reconciliation

Reconcile deleted messages

If you turn on email reconciliation, any messages that
you file or delete on your BlackBerry® device should
also be filed or deleted in your desktop email program.
Likewise, any changes that you make to messages in
your desktop email program should be reflected on
your device.

To set how deleted messages are reconciled between
your BlackBerry® device and desktop email program,
in the messages options, click Email Reconciliation.
Set the Delete On field. Click the trackwheel. Click
Save.

If your device integration option supports wireless
email reconciliation, changes are reconciled over the
wireless network.

Note:
Set the email reconciliation option for each email
account that is integrated with your device.

If your device integration option does not support
wireless email reconciliation, changes can be
reconciled using the BlackBerry Desktop Software.
See the BlackBerry Desktop Software Online Help for
more information about manual email reconciliation.
Related topic
Can I reconcile email messages over the wireless
network? (See page 125.)

Turn on wireless email reconciliation
In the messages options, click Email Reconciliation.
Set the Wireless Reconcile field to On. Click the
trackwheel. Click Save.

Related topic
Delete multiple messages at one time (See page 13.)

About PIM synchronization
You can synchronize personal information
management (PIM) items such as tasks, memos,
contacts, and calendar entries so that the entries on
your BlackBerry® device and in your desktop email
program are similar.

User Guide

If your device is integrated with an account that uses
BlackBerry Enterprise Server™ version 4.0 or later
and wireless PIM synchronization is turned on, PIM
items should be synchronized over the wireless
network. You can turn wireless PIM synchronization on
and off using the device.
If your device is integrated with an account that uses
BlackBerry Enterprise Server™ version 2.1 or later and
wireless calendar synchronization is enabled, calendar
entries should be synchronized over the wireless
network. You can synchronize all other PIM items
using the BlackBerry Desktop Software. See the
BlackBerry Desktop Software Online Help for more
information about synchronizing PIM items manually
or configuring wireless calendar synchronization using
the BlackBerry Desktop Software.
Related topic
Can I synchronize PIM items over the wireless
network? (See page 125.)

Turn on wireless PIM synchronization
In the tasks, memo, address book, or calendar options,
set the Wireless Synchronization field to Yes. Click
the trackwheel. Click Save.
If the Wireless Synchronization option does not appear
on the BlackBerry® device, you can set wireless
calendar synchronization using the BlackBerry
Desktop Software. See the BlackBerry Desktop
Software Online Help for more information.
Notes:
If you have been using your device with wireless PIM
synchronization turned off or you are turning on
wireless PIM synchronization for the first time,
synchronize your device using the BlackBerry Desktop
Software before you turn on wireless PIM
synchronization.
If you turn on wireless PIM synchronization on the
device, you cannot synchronize PIM items using the
BlackBerry Desktop Software.

Related topic
Can I synchronize PIM items over the wireless
network? (See page 125.)

9
Backing up and restoring device data
About backing up and restoring device data
Restore device data

About backing up and restoring
device data
If your BlackBerry® device is integrated with an
account that uses BlackBerry Enterprise Server™
version 4.0 or later, settings on your device that are
not saved in your desktop email program should be
backed up over the wireless network. These settings
include fonts, bookmarks, and other device settings.
Information that is saved as part of personal
information management (PIM) synchronization or
wireless email reconciliation is not backed up.
If you are using the BlackBerry Desktop Software with
your device, you can back up and restore your device
data using the Backup and Restore tool. See the
BlackBerry Desktop Software Online Help for more
information about backing up and restoring device
data manually.
If your device is integrated with an account that uses
BlackBerry Enterprise Server™ version 4.0 or later and
your device data is lost or erased, you should be able
to restore your device data (but not message data)
using enterprise activation.

Restore device data
1.

In the device options, click Advanced Options.

2. Click Enterprise Activation.
3. Type your corporate email address and the
password supplied by your system administrator.
4. Click the trackwheel.

5. Click Activate.

User Guide

10
Typing
About AutoText

Create AutoText entries (See page 37.)

Use AutoText

Turn off AutoText for SMS messages (See page 38.)

Create AutoText entries
Manage AutoText entries

Create AutoText entries

Cut or copy text

Paste text

2. Click the trackwheel.

Turn on tones when pressing keys

3. Click New.

Set the cursor speed
Typing shortcuts
Typing — frequently asked questions

About AutoText

In the device options, click AutoText.

4. In the Replace field, type the text to replace.
5. In the With field, type the text that should appear.
6. In the Using field, set whether the entry is
capitalized exactly as typed (Specified Case) or
whether the entry is capitalized according to its
context (SmartCase).

AutoText is designed to replace specific text that you
type with the appropriate AutoText entry. Use
AutoText to correct spelling and to replace
abbreviations with complete words.

7. Set the language.

Your BlackBerry® device has built-in AutoText entries
that correct common mistakes. For example, AutoText
changes hte to the.

Related topic

You can create AutoText entries for your common
typing mistakes or for abbreviations. For example, you
might create an AutoText entry that replaces ttyl with
talk to you later.

8. Click the trackwheel.
9. Click Save.

What is the Insert Macro menu item? (See page 38.)
Turn off AutoText for SMS messages (See page 38.)

Manage AutoText entries
In the device options, click AutoText. Click an
AutoText entry. Perform one of the following actions:

Use AutoText

•

Edit

To use AutoText, type an AutoText entry. Press the
Space key.

•

Delete

Related topic
Related topics
About AutoText (See page 37.)

Turn off AutoText for SMS messages (See page 38.)

User Guide

Turn off AutoText for SMS messages
In the device options, click SMS. Set the Disable
AutoText field to Yes. Click the trackwheel. Click
Save.

Cut or copy text
1.

Click the trackwheel.

2. Click Select.
3. Select text.
4. Click the trackwheel.

To type an accented or special character, hold the
letter key and roll the trackwheel.
To insert a currency symbol, press the Currency key.
To turn on CAP lock, press the Alt key + the Right Shift
key.
To turn on NUM lock, press the Right Shift key + the
Alt key.
To turn off NUM lock or CAP lock, press the Right
Shift key.
To type a number in a number field, press a number
key. You do not need to press the Alt key.

5. Click Cut or Copy.

To type a letter in a number field, hold the number key
until the letter appears.

Paste text

To insert the at sign (@) and periods in an Email field,
press the Space key.

Place the cursor where you want to insert the cut or
copied text. Click the trackwheel. Click Paste.

Typing — frequently asked questions

Related topics

Note:
You can also press the Send key to answer a call. If
you are already connected to a call and you receive
another call, press the Send key to place the current
call on hold and answer the incoming call.

Assign speed dial numbers to keys (See page 44.)

Related topics

Change speed dial numbers (See page 44.)

Can I use the phone when the device or keyboard is
locked? (See page 129.)

Check voice mail

Use Bluetooth wireless technology during a call (See
page 74.)

Note:
You can also use speed dial to make a phone call on
the Home screen or in a messages list.

On the Home Screen, click Voicemail.

11: Phone

Mute calls
To mute a call, press the Mute button. Press the Mute
button again to turn mute off.

Note:
If you switch to a different program and you want to
end the phone call, press the End key.

Place calls on hold

Dial using letters

To place a call on hold, click the trackwheel. Click
Hold. To resume the call, click the trackwheel. Click
Resume.

To type letters when dialing a phone number, press the
Alt key. Type the letter.

Adjust the phone volume
To increase the volume, during a call, roll the
trackwheel up. To decrease the volume, roll the
trackwheel down.

To type multiple letters during a call, press the Right
Shift key + the Alt key. Type letters. To type numbers
again, press the Right Shift key.
Note:
When you type a letter in a phone number, your
BlackBerry® device dials the number that is associated
with the letter on a conventional phone keypad.

Turn on and off speakerphone
To turn on speakerphone, during a call, press the
Speakerphone key.

Make conference calls

To turn off speakerphone, during a call, press the
Speakerphone key again.

2. Type a phone number or click a contact.

Warning:
Do not hold the BlackBerry® device near your ear
while you use speakerphone. Hearing damage can
occur. See the BlackBerry Safety and Product
Information Booklet for more information about using
speakerphone safely.

4. During the second call, click the trackwheel.

During a call, press the Send key.

3. Press the Send key.
5. Click Join.
Note:
When you add more than two numbers to a conference
call, place the conference call on hold before you call
the next phone number or contact.

Related topic
Use Bluetooth wireless technology during a call (See
page 74.)

Related topics

Alternate between two calls

Place calls on hold (See page 43.)

To alternate between two connected calls, click the
trackwheel. Click Swap.

Use other programs during calls
To use other device programs during a call, click the
trackwheel. Click Home Screen.

Manage contacts during a conference call (See page
43.)

Manage contacts during a
conference call
To speak privately with one contact, click the
trackwheel. Click Split Call.

User Guide

To disconnect one contact from a conference call, click
the trackwheel. Click Drop Call. Select a contact. Click
the trackwheel.
To disconnect from a conference call without
disconnecting your contacts, click the trackwheel.
Click Transfer.

Assign speed dial numbers to keys
1.

In the phone, click the trackwheel.

2. Click View Speed Dial List.
3. Click an unassigned key.
4. Click New Speed Dial.

About call logs
Call logs appear when you open the phone. Missed
call logs also appear in a messages list. Depending on
your theme, missed calls might also appear on the
Home screen.

Log calls
To set whether call logs appear in a messages list, in
the phone options, click Call Logging. Select the call
log type that you want to appear in a messages list.
Press the Space key.
If you do not want any call logs to appear in a
messages list, select None. Press the Space key.

5. Click a contact.
6. Click Add Speed Dial To .

Related topics
About call logs (See page 44.)

Note:
To assign a contact or phone number from the phone
to a speed dial key, select a contact or phone number.
Hold an unassigned key. Click OK.
Related topic

Manage call logs (See page 44.)
Can I set the phone to display frequently called
numbers? (See page 131.)
How do I change how long messages and phone call
logs remain in a messages list? (See page 114.)

Change speed dial numbers (See page 44.)

Manage call logs
Change speed dial numbers
In the phone, click the trackwheel. Click View Speed
Dial List. Click a contact or phone number. Perform
one of the following actions:
•

To change the contact that is assigned to a speed
dial key, click Edit. Click a new contact. Click Add
Speed Dial To .

•

To assign the contact to a different speed dial key,
click Move. Roll the trackwheel to move the
contact. Click the trackwheel.

•

To delete a contact from the speed dial list, click
Delete.

In the phone, or in a messages list, open a call log.
Click the trackwheel. Perform one of the following
actions:
•

To add notes to the call log, click Add Notes.

•

To edit call log notes, click Edit Notes.

•

To forward call log notes, click Forward.

•

To delete call log notes, in the open call log, click
the trackwheel. Click Edit Notes. Click the
trackwheel. Click Clear Field.

Block calls
1.

In the phone options, click Call Barring.

2. Click the trackwheel.

11: Phone

3. Click Enable.
4. Click the trackwheel.
5. Click Save.
Related topics
Change the call blocking password (See page 45.)

Note:
Before you enable call forwarding, verify that you have
call forwarding phone numbers added. Depending on
your SIM card, the phone numbers for your call
forwarding profiles might already be specified. You
might not be able to change them or add new ones.
Contact your service provider for more information.

Can I block calls? (See page 130.)
Related topics

Change the call blocking password
1.

In the phone options, click Call Barring.

2. Click the trackwheel.
3. Click Change Password.

Add call forwarding phone numbers (See page 45.)
Delete call forwarding phone numbers (See page 45.)
Can I use call forwarding? (See page 130.)
How do I edit the phone number to which my calls are
forwarded? (See page 130.)

4. Type your current password.
5. Click the trackwheel.
6. Type your new password.
7. Click the trackwheel.

Add call forwarding phone numbers
1.

On the Call Forwarding screen, click a type of calls
to forward.

8. Type your new password again.

2. Click New Number.

9. Click the trackwheel.

3. Type a phone number.

Related topic

4. Press the Enter key.

Can I block calls? (See page 130.)

5. Click the trackwheel.
6. Click Close.

Forward calls
1.

In the phone options, click Call Forwarding.

2. Click the type of calls to forward.
3. Click Do Not Forward or the current forwarding
phone number.
4. Click Change Number.
5. Click a forwarding phone number.
6. Click the trackwheel.
7. Click Save.

Related topic
How do I edit the phone number to which my calls are
forwarded? (See page 130.)

Delete call forwarding phone
numbers
On the Call Forwarding screen, click the current call
forwarding number. Click Edit Numbers. Click a phone
number. Click Delete.
Related topic
How do I edit the phone number to which my calls are
forwarded? (See page 130.)

User Guide

Set call waiting

Related topic

In the phone options, click Call Waiting. Set the Call
Waiting Enabled field to Yes. Click the trackwheel.
Click Save.

About smart dialing (See page 46.)

Related topic

Can I use call waiting? (See page 131.)

2. In the Number field, type the main phone number
for a corporation.

About smart dialing

3. Set how long the BlackBerry® device waits before
dialing an extension.

You can specify default country and area codes so that
any numbers that are specified as links, or any
numbers in your address book that do not contain
these codes, are dialed correctly.

4. In the Extension Length field, set the default
length for extensions.

If you call a corporation frequently, you can also set
your smart-dialing options so that you do not have to
type the main number for the corporation. To call a
contact in the corporation, you only need to press the
Alt key + the 8 key and type the extension number.

6. Click Save.

Set default country and area codes
1.

In the phone options, click Smart Dialing.

2. Set the Country Code and Area Code fields.
3. In the National Number Length field, set the
default length for phone numbers in your country.
4. Click the trackwheel.
5. Click Save.
Note:
When you calculate the default length for phone
numbers, include your area code and local number, but
do not include your country code or the National
Direct Dialing prefix.
Warning:
If you roam to another country and you change your
smart-dialing options, phone numbers for contacts in
your address book might not be dialed correctly.

Set corporate extension dialing
In the phone options, click Smart Dialing.

5. Click the trackwheel.

Related topic
About smart dialing (See page 46.)

Set voice mail options
In the phone options, click Voicemail. Type a voice
mail access number and any additional numbers, such
as a password or extension. Click the trackwheel. Click
Save.
Notes:
If your SIM card is provisioned for voice mail, the voice
mail access number might already appear on the
screen. If your BlackBerry device is configured to
enable you to edit the voice mail number on your SIM
card, the edits are saved on your SIM card. Contact
your service provider for more information about voice
mail for your SIM card.
If your SIM card is not provisioned for voice mail, you
can type the access number for a different voice mail
system.

11: Phone

About TTY

About default call volume

You can use text telephone (TTY) to make calls to, and
receive calls from, other TTY devices. If you connect
your BlackBerry® device to a TTY device, calls that you
receive on your device are converted to text.

You can specify a default volume level that is used for
all calls, even if you adjusted the volume during a
previous call.

When TTY is enabled, an indicator appears in the
device status section of the screen.

Set the default call volume

Note:
The TTY option is only available on some BlackBerry®
devices. Contact your service provider for more
information.

In the phone options, click General Options. Set the
Default Call Volume field. Click the trackwheel. Click
Save.
Related topic
About default call volume (See page 47.)

Set the TTY option
In the phone options, click TTY. Set the TTY Mode
field. Click the trackwheel. Click Save.
Related topics
About TTY (See page 47.)
Can I use a TTY device with my device? (See page 131.)

About telecoil mode
In telecoil mode, the magnetic signal of the
BlackBerry® device is modified to an appropriate level
and frequency response to be picked up by hearing
aids that are equipped with telecoils.
When telecoil mode is turned on, an indicator (H-T)
appears in the device status section of the screen.

Turn on telecoil mode

About fixed dialing
If you enable fixed dialing number (FDN) mode, your
device only makes calls to contacts on your FDN list.
Your device can dial emergency numbers in FDN
mode, even if the numbers are not in the FDN list.
If your service provider plan includes SMS, you can
also send SMS messages to contacts on your FDN list.

Turn on fixed dialing
1.

In the phone options, click FDN Phone List.

2. Click the trackwheel.
3. Click Enable FDN mode.
4. Type the PIN2 code provided by your service
provider.
5. Click the trackwheel.

In the phone options, click Hearing Aid Mode. Set the
Mode Enabled field to Telecoil. Click the trackwheel.
Click Save.

Related topics

Related topic

Manage fixed dialing entries (See page 48.)

About telecoil mode (See page 47.)

Can I use FDN mode on my device? (See page 131.)

About fixed dialing (See page 47.)
Add contacts to the FDN list (See page 48.)

User Guide

Add contacts to the FDN list
1.

In the phone options, click FDN Phone List.

2. Click the trackwheel.
3. Click New.
4. Type the PIN2 code provided by your service
provider.
5. Click the trackwheel.
6. Type a name and a phone number.
7. Click the trackwheel.
8. Click Save.
Related topic

To add an extension to a phone number, press the Alt
key + the 8 key. Type the extension number.
To show the last number that you typed, press the
Space key + the Enter key. Press the Enter key again to
dial the number.
To call your voice mail access number, hold 1.
To type letters in phone numbers, hold the Alt key and
type letters.
To mute a call, press the Mute button. To turn off
mute, press the Mute button again.
To turn on speakerphone, during a call, press the
Speakerphone key. To turn off speakerphone, press
the Speakerphone key again.

Can I use FDN mode on my device? (See page 131.)

To change the volume during a call, roll the
trackwheel.

Manage fixed dialing entries

To move to the top of the call log list in the phone,
press the Space key.

On the FDN list, click a contact. Click one of the
following menu items:
•

Edit

•

Delete

Reset call timers
1.

In the phone, click the trackwheel.

2. Click Status.
3. Click Last Call or Total Calls.
4. Click Clear Timer.
5. Click the trackwheel.
6. Click Save.

Phone shortcuts
To open the phone, press the Send key.
To end a call, press the End key.
To call a selected contact or phone number, press the
Send key.
To call a speed dial number, hold the assigned key.

To insert a wait when typing a phone number, press B.
To insert a pause when typing a phone number, press
N.

12
Browser
About the browser
Go to web pages
Use the browser
View images
Navigate images
Copy links, images, or web page addresses
Send links or images in email messages
Save images
Manage saved images
View files
Save web page requests

Use the BlackBerry Browser to view HTML web pages.
If your device is integrated with an account that uses
the BlackBerry Enterprise Server™, the BlackBerry
Browser also enables you to view your corporate
intranet. Contact your system administrator for more
information.
Use the Internet Browser, which is available from some
service providers, to view HTML web pages. Contact
your service provider for more information about
Internet Browser support.

Go to web pages
1.

In the browser, click the trackwheel.

2. Click Go To.

Create bookmarks

3. Type a web address.

Manage bookmarks

4. Click the trackwheel.

Clear browser caches

5. Click OK.

About TLS
About WTLS
Browser shortcuts

Notes:
To insert a period, press the Space key.

Browser — frequently asked questions

To insert a slash mark (/), press the Shift key + the
Space key.

About the browser

The Go To dialog box tracks the web addresses that
you type. To go to a web page on the list, click the web
address. Click OK.

Your BlackBerry® device supports multiple browser
types. Depending on your service provider and your
integration option, more than one browser might
appear. Your service provider might also change the
browser name to reflect available services.

Use the browser

Use the WAP Browser on your device to view WML web
pages.

To select only links and fields as you scroll through a
web page, click the trackwheel. Click View Mode.

To select text and images as you scroll through a web
page, click the trackwheel. Click Select Mode.

User Guide

To open the browser and display a list of useful
bookmarks provided by your service provider, press
the Convenience key.
To follow a link, click the link. Click Get Link.
To stop loading a web page, click the trackwheel. Click
Stop.
To view the previous web page in the history, click the
trackwheel. Click Back.
To view the next web page in the history, click the
trackwheel. Click Forward.
To go to your home page, click the trackwheel. Click
Home.
To view a list of the last 20 web pages that you visited,
click the trackwheel. Click History.
To refresh the current web page, click the trackwheel.
Click Refresh.
To view the address for the current web page, click the
trackwheel. Click Page Address.
To view the address for a link, click the link. Click Link
Address.
To view the address for an image, click the image.
Click Image Address.
To move the browser to the background to use another
program, click the trackwheel. Click Hide.
To close the browser, click the trackwheel. Click Close.

Related topic
Navigate images (See page 50.)

Navigate images
To pan horizontally across an image, hold the Alt key
and roll the trackwheel.
To zoom into or out of an image, click the trackwheel.
Click Zoom In or Zoom Out.
To zoom to the original image size, click the
trackwheel. Click Zoom 1:1.
To turn an image 90 degrees in a clockwise direction,
click the trackwheel. Click Rotate.
Note:
You can navigate full images or images in the pictures
list.

Copy links, images, or web page
addresses
On a web page, click a link or image. Click Link
Address, Image Address, or Page Address. Click Copy
Address.
To paste the address, place the cursor where you want
to insert the copied text. Click the trackwheel. Click
Paste.

View images

Related topic

To set how images load in your browser, in the browser
options, click Browser Configuration. To load images
while the page is loading, set the Show Images field.
To show image placeholders if images do not load, set
the Show Image Placeholders field to Yes. Click the
trackwheel. Click Save.

How do I select images and text on a web page? (See
page 134.)

To load some images after the web page is loaded,
click the trackwheel. Click More Images. To load all
the images, click the trackwheel. Click All Images.
To view an image on its own page, click the image.
Click Full Image. To return to the web page, click the
trackwheel. Click Back.
50

Send links or images in email
messages
1.

On a web page, click a link or image.

2. Click Link Address or Image Address.
3. Click Send Address.
4. In the To field, type an email address or a contact
name.

12: Browser

5. Type a message.

View files

6. Click the trackwheel.

If your BlackBerry® device is integrated with an
account that uses BlackBerry Enterprise Server™
version 4.1 or later, you can view .doc, .pdf, .ppt, .txt,
.wpd, and .xls file types in the browser. On a web page,
click the file link. Click Get Link.

7. Click Send.
Note:
To send a web page address in a message, on the web
page, click the trackwheel. Click Send Address. Type
an email address or a contact name. Send the
message.
Related topic
How do I select images and text on a web page? (See
page 134.)

Save images
You can save .jpeg, .png, .gif, and .bmp web page
images in the pictures list. On a web page, click an
image. Click Save Image. After the image is saved in
the pictures list, click the trackwheel. Click Save.
Note:
Depending on your service provider, you might not be
able to save images.

Save web page requests
While a web page is loading, you can save the web
page request in a messages list. Saving the request to
the messages list enables you to use other programs
while you are waiting for the web page to load. Click
the trackwheel. Click Save Request.
You can also save a web page that has finished
loading in a messages list. Saving a fully loaded web
page enables you to open the text on the web page at
any time. On the web page, click the trackwheel. Click
Save Page.
Note:
A saved web page displays content that was current at
the time that the web page was saved. To update the
content on a saved page, click the trackwheel. Click
Refresh.

Related topics
Set the Home screen background image (See page
82.)

Create bookmarks

Navigate images (See page 50.)

On a web page, click the trackwheel. Click Add
Bookmark.

How do I select images and text on a web page? (See
page 134.)

Manage bookmarks

Manage saved images

In the bookmarks list, click a bookmark. Click one of
the following menu items:

In the pictures list, click an image. Click one of the
following menu items:
•

Open

•

Delete

•

Edit Bookmark

•

Delete Bookmark

Related topic
Organize bookmarks into folders (See page 52.)

User Guide

Organize bookmarks into folders

Browser shortcuts

In the bookmarks list, click a folder. Perform one of the
following actions:

To return to the last page that you viewed, press the
Escape button.

•

To add a folder, click Add Subfolder.

•

To open a bookmark folder with subfolders, click
Expand.

To insert a period in the Go To dialog box, press the
Space key.

•

To close a bookmark folder with subfolders, click
Collapse.

•

To rename a folder that you added, click the
trackwheel. Click Rename Folder.

•

To move a bookmark into a folder, click the
bookmark. Click Move Bookmark. Roll the
trackwheel to move the bookmark. Click the
trackwheel.

Clear browser caches
In the browser options, click Cache Operations. Click
the button for a type of cache.

About TLS
Transport Layer Security (TLS) is designed to provide
additional authentication and security when you
browse web pages using the BlackBerry Browser.

To insert a slash mark (/) in the Go To dialog box, press
the Shift key + the Space key.
To go to the home page, press H.
To edit a web address in the Go To dialog box, hold the
Alt key and roll the trackwheel. In the Go To field, edit
the text. Click the trackwheel. Click OK.
To open the bookmarks screen, press K.
To add a bookmark, press A.
To refresh a web page, press R.
To search for a word on a page, press F. To find the
next instance of a word on a page, press V.
To view the history, press I.
To move to the next page in the history, press N.
To move to the previous page in the history, press the
Backspace/Delete key.
To view, copy, or send the address for a link, press L.
To view, copy, or send the address for a page, press P.
To view more images, press M.
To view all images, press Q.

Related topic
How do I set BlackBerry Browser security options?
(See page 135.)

To open the browser options, press O.
To move down a page, press the Space key.
To move up a page, press the Shift key + the Space key.

About WTLS
Wireless Transport Layer Security (WTLS) is the WAP
Browser security layer that is designed to provide
security for WAP services.

To save a web page to the messages list, press S.
To view a file link, press the Enter key.
To stop a web page from loading, press the Escape
button.
To move to a specific web page, press G.

Related topic
How do I set WAP Browser security options? (See page
135.)

To move between full-screen mode and normal mode,
press U.
To move the browser to the background to use another
program, press D.
To close the browser, hold the Escape button.

13
Downloading
Download programs

Related topic

Manage programs

Legal notice (See page 147.)

Prevent third-party programs from transmitting data
Download ring tones
Manage ring tones
Download background images
Download themes
About browser push
Turn on browser push

Download ring tones
1.

On a web page, click a .mid, .mp3, or .wav file link.

2. Click Get Link.
3. Click Menu.
4. Click Save.
5. Type a name for the ring tone.
6. Click OK.

Downloading — frequently asked questions

Download programs
On a web page, click a link for a program. Click Get
Link. Click Download. Click OK.
Related topics
Why did a new program appear on my device? (See
page 54.)

Notes:
Depending on your service provider, you might not be
able to save ring tones.
Your service provider might have supplied a link to a
preferred vendor of ring tones. In the profiles list, click
the trackwheel. Click Show Tunes. Click the
trackwheel. Click Download Tunes.
Related topics

Legal notice (See page 147.)

Can I listen to a ring tone before I download it? (See
page 55.)

Manage programs

Manage ring tones (See page 77.)

To view a list of programs that are currently loaded on
your BlackBerry® device, in the device options, click
Advanced Options. Click Applications.

About profiles (See page 77.)

To view details for a third-party program, on the
Applications screen, click the program. Click
Properties.
To delete a third-party program, click the program.
Click Delete.

Legal notice (See page 147.)

User Guide

About browser push

Related topics

Browser push is designed to enable you to receive
content on your BlackBerry® device from web
applications without requesting it. For example, you
can receive updates or notifications for weather, stock
quotes, or news.

About browser push (See page 54.)

You can turn on browser push for your WAP Browser,
your BlackBerry Browser, or both browser types. You
can also set which hosts provide this information to
you.
Set notification for different types of browser push
information, including service load information (web
pages or applications), service indication information
(web page addresses or messages), or other types of
information.
When you receive a notification, an icon should appear
in a messages list.
If you set the browser push notification to Prompt, a
dialog box appears when you receive a notification.
If you set the browser push notification to Auto, a
dialog box might also appear, if specified by the
sender.
If you set the browser push notification to Reject, you
receive no additional notification.

Turn on browser push
1.

Downloading — frequently asked
questions
Why can’t I load new programs onto my device?
Why did a new program appear on my device?
What software version do I have on my device?
Can I listen to a ring tone before I download it?

Why can’t I load new programs onto
my device?
Verify that your BlackBerry® device is connected to
the wireless network. See the printed documentation
that accompanied your device for more information
about wireless coverage levels.
Your device must also have sufficient available
memory to load a program.
If the program still does not load and your device is
integrated with an account that uses the BlackBerry
Enterprise Server™, certain programs might not be
available to you. Contact your system administrator
for more information.

In the device options, click Advanced Options.

2. Click Browser Push.
3. Select one or more of the check boxes.
4. Set the options for browser push notification
types.
5. Click the trackwheel.
6. Click Save.
Note:
If you turn on browser push notification for your WAP
Browser, you can also select the Allow WAP Push
Applications check box.

About the browser (See page 49.)

Why did a new program appear on my
device?
If your BlackBerry® device is integrated with an
account that uses BlackBerry Enterprise Server™
version 4.0 or later, your system administrator can
send selected programs over the wireless network.
Contact your system administrator for more
information.

13: Downloading

Can I listen to a ring tone before I
download it?
Yes. On a web page, click a ring tone link. Click Get
Link.
To preview the ring tone, click Play.
To stop listening to the ring tone, click Stop.

User Guide

14
Contacts
Add contacts

Manage contacts

Click a contact. Click one of the following menu items:

Create mailing lists

•

View

Manage mailing lists

•

Edit

Manage contacts in mailing lists

•

Delete

Add a phone tune for a contact

Related topic

Create categories

Share your address book with a paired Bluetoothenabled device (See page 74.)

Apply categories to contacts, tasks, or memos
Sort contacts, tasks, or memos by category
Delete categories
Add pauses or waits
Search for contacts in your company address book
Search for PIM items
Contacts — frequently asked questions

Add contacts
1.

In the address book, click the trackwheel.

Create mailing lists
1.

In the address book, click the trackwheel.

2. Click New Group.
3. Type a name for the mailing list.
4. Click the trackwheel.
5. Click Add Member.
6. Click a contact.
7. Click Continue.

2. Click New Address.

8. Repeat steps 4 to 7 to add other contacts to the
mailing list.

3. Type the contact information.

9. Click the trackwheel.

4. Click the trackwheel.

10. Click Save Group.

5. Click Save.
Note:
To add a contact from a message, memo, call log, or
web page, click the contact. Click Add to Address
Book. Type any additional information. Click the
trackwheel. Click Save.

Note:
If you create a mailing list, it is not copied to or from
your desktop email program.

Manage mailing lists
Click a mailing list. Click one of the following menu
items:

User Guide

•

View Group

Related topic

•

Edit Group

About custom phone tunes (See page 58.)

•

Delete Group

Create profile exceptions (See page 78.)

Manage contacts in mailing lists

About categories

Click a contact. Click one of the following menu items:

You can create categories in which to group your
contacts, tasks, and memos. You can also narrow the
contacts, tasks, and memos that appear based on
categories.

•

View Member

•

Change Member

•

Delete Member

•

Add Member

Note:
When you delete members from a group or delete a
group, the contacts remain in the address book.

About custom phone tunes
You can add a custom phone tune for a contact
without changing other notifications.
Custom phone tune settings appear in both the
address book and the profiles list. When you add a
custom phone tune to a contact, a new profile
exception appears in the profiles list as “Calls From
.” Profile exceptions are shared between the
address book and the profiles list and changes made
in one program are made in the other program.

Category names are not case sensitive. More than one
category can apply to a contact, task, or memo. If you
use IBM® Lotus Notes® as your desktop email
program, you can apply more than one category to a
task on your BlackBerry® device, but only one
category synchronizes with the task in your desktop
email program.
Categories are shared between the address book, the
task list, and the memos list and changes that are
made in one program are made in all programs.

Create categories
1.

In the address book, task list, or memos list, click
the trackwheel.

2. Click Filter.
3. Click the trackwheel.
4. Click New.

Add a phone tune for a contact
1.

In the address book, click a contact.

2. Click Edit.

5. Type a name for the category.
6. Press the Enter key.
7. Click the trackwheel.

3. Click the trackwheel.

8. Click Close.

4. Click Add Custom Phone Tune.

Related topic

5. Set a phone tune.

About categories (See page 58.)

6. Click the trackwheel.
7. Click Save.

14: Contacts

Apply categories to contacts, tasks,
or memos
1.

When creating or editing a contact, task, or memo,
click the trackwheel.

2. Click Categories.
3. Select a category.

Add pauses or waits
When creating or editing a contact, in a phone number
field, click the trackwheel. Click Add Wait or Add
Pause. Type the additional numbers.
Related topic
About pauses and waits (See page 59.)

4. Press the Space key.
5. Click the trackwheel.

About remote address book search

6. Click Save.

To find and add contacts from your company address
book, your BlackBerry® device must be integrated with
an account that uses BlackBerry Enterprise Server™
version 3.5 or later for Microsoft® Exchange,
BlackBerry Enterprise Server version 2.2 or later for
IBM® Lotus® Domino®, or BlackBerry Enterprise
Server version 4.0 or later for Novell® GroupWise®.
Contact your system administrator for more
information.

Sort contacts, tasks, or memos by
category
In the address book, task list, or memos list, click the
trackwheel. Click Filter. Select a category. Press the
Space key.
Note:
To view your full list of contacts again, click the
trackwheel. Click Filter. Clear the check box beside
the selected category.

Search for contacts in your company
address book

Delete categories

In the address book, click the trackwheel. Click
Lookup. Type the name of a contact. Click the
trackwheel.

In the address book, task list, or memos list, click the
trackwheel. Click Filter. Click a category. Click Delete.
Note:
When you delete a category, the category is deleted,
but any contacts, tasks, or memos to which the
category applied are not deleted.

Note:
You can also type part of a contact name to widen the
search results.
Related topics
About remote address book search (See page 59.)

About pauses and waits

Manage remote address book search results (See page
59.)

Use a wait or a pause to separate additional numbers,
for example a password or extension, from a main
phone number. After dialing the main phone number,
your BlackBerry® device either pauses before dialing
the additional numbers (pause) or prompts you to type
them (wait).

Manage remote address book search
results
In the remote address book search results, click a
contact. Perform one of the following actions:

User Guide

•

To add a contact to your address book, click Add.

•

To add all the contacts found during the search,
click Add All.

•

To view information for a contact, click View.

•

To delete a contact from the search results, click
Delete.

•

To delete the search results, click Delete Lookup.

•

To start a new search, click Lookup.

15
Calendar
About the calendar

Navigate the calendar

Change the calendar view

To go to a specific date, click the trackwheel. Click Go
to Date. Set the date. Click the trackwheel.

Navigate the calendar
Schedule appointments
Schedule appointments quickly
Schedule meetings

To go to the current date, click the trackwheel. Click
Today.
To move forward or back by a time period, click the
trackwheel. Click Prev or Next.

Manage appointments and meetings
Respond to meeting invitations
Manage meeting participants
Search for PIM items
Calendar shortcuts
Calendar — frequently asked questions

Schedule appointments
1.

In the calendar, click the trackwheel.

2. Click New.
3. Type the appointment details.
4. If the appointment is recurring, set how frequently
it should recur.
5. Click the trackwheel.

About the calendar

6. Click Save.

In the BlackBerry® device calendar, you can view your
appointments and meetings in one of four views. Day,
Week, and Month views show all your appointments for
the selected time period. Agenda view shows all your
scheduled appointments in a list.

Notes:
If your appointment recurs, perform the following
actions:

Depending on your theme, upcoming calendar entries
might appear on the Home screen.

Set the Every field to change the frequency of the
appointment. For example, to set an appointment to
recur every three days, set the Every field to 3.

Change the calendar view

Select the Relative Date check box for the
appointment to recur on a relative date (for example,
on the last Friday of each month).

To change to another calendar view (Day, Week,
Month, or Agenda), click the trackwheel. Click a view.
To change the default view that appears when you
open the calendar, in the calendar options, set the
Initial View field. Click the trackwheel. Click Save.

In the Days field, set the days on which the weekly
appointment should recur. To select a day, press the
Space key.

User Guide

Related topics

2. Click New.

Change the default reminder time for appointments
and meetings (See page 62.)

3. Type the meeting details.

About power off and reminders (See page 87.)

4. If the meeting is recurring, set how frequently it
should recur.
5. Click the trackwheel.

Schedule appointments quickly

6. Click Invite Attendee.

In the calendar options, verify that the Enable Quick
Entry field is set to Yes. In Day view, beside the start
time, type the subject of the appointment. Type a
location in parentheses. Click the trackwheel.

7. Click a contact.

Note:
To change the start and end times, after typing the
location, hold the Shift key and roll the trackwheel. To
change the end time only, roll the trackwheel.

10. Click the trackwheel.

Related topics
Change the default reminder time for appointments
and meetings (See page 62.)
About power off and reminders (See page 87.)

Change the default reminder time for
appointments and meetings
In the calendar options, set the Default Reminder
field to the amount of time before the appointment
that the BlackBerry® device should remind you. The
default is 15 minutes.

8. Click Invite.
9. Repeat steps 5 to 8 to add other contacts to your
meeting.
11. Click Save.
Notes:
If your meeting recurs, perform the following actions:
Set the Every field to change the frequency of the
appointment. For example, to set an appointment to
recur every three days, set the Every field to 3.
Select the Relative Date check box for the
appointment to recur on a relative date (for example,
on the last Friday of each month).
In the Days field, set the days on which the weekly
appointment should recur. To select a day, press the
Space key.
Related topics

Related topics

Change the default reminder time for appointments
and meetings (See page 62.)

About power off and reminders (See page 87.)

Can I set a snooze time for task and calendar
reminders? (See page 140.)

Manage appointments and meetings

What is dismissed if I click Dismiss All in a reminder?
(See page 140.)

To view your list of appointments, in Month view, click
a day. Click View Appts.

Schedule meetings

To view or change details for an appointment or
meeting, click the appointment or meeting. Click
Open.

In the calendar, click the trackwheel.

15: Calendar

To delete an appointment or meeting, click the
appointment or meeting. Click Delete.

Respond to meeting invitations
In an open meeting invitation, click the trackwheel.
Click one of the following menu items:
•

Accept or Accept with comments

•

Tentative or Tentative with comments

•

Decline or Decline with comments

To move to the next day, week, or month, press the
Space key.
To move to the previous day, week, or month, press the
Shift key + the Space key.
To move the cursor horizontally in Week view, hold the
Alt key and roll the trackwheel.
To move the cursor vertically in Month view, hold the
Alt key and roll the trackwheel.

Notes:
To check your calendar when replying to a meeting
invitation, click the trackwheel. Click View Calendar.
If you delete a meeting invitation from the messages
list before you accept or decline it, the meeting is
deleted from your desktop calendar.

Manage meeting participants
Open a meeting. In an Accepted or Declined field,
click a contact. Click one of the following menu items:
•

Invite Attendee

•

Change Attendee

•

Remove Attendee

Calendar shortcuts
For these shortcuts to work in Day view, in the
calendar options, set the Enable Quick Entry field to
No.
To change to Agenda view, press A.
To change to Day view, press D.
To change to Week view, press W.
To change to Month view, press M.
To move to the current date, press T.
To move to a specific date, press G.
To create an appointment, press C.

User Guide

16
Tasks
Create tasks
Manage tasks
Change task status
Create categories
Apply categories to contacts, tasks, or memos
Sort contacts, tasks, or memos by category
Delete categories

In the Days field, set the days on which the weekly
task should recur. To select a day, press the Enter key.

Manage tasks
Click a task. Click one of the following menu items:
•

Open

•

Delete

•

Delete Completed

Search for PIM items

•

Mark Completed

Tasks — frequently asked questions

•

Mark In Progress

•

Hide Completed

Create tasks
1.

In the task list, click the trackwheel.

2. Click New.
3. Type the task details.

Change task status
To change the status for a task to Waiting or Deferred,
open the task. Edit the Status field.

4. Set a due date for the task.
5. If the task is recurring, set how frequently it should
recur.

Tasks — frequently asked questions

6. Click the trackwheel.

Can I remove the prompt that appears before I delete
contacts, calendar entries, tasks, or memos?

7. Click Save.

Can I change how my contacts or tasks display?

Notes:
If your task recurs, perform the following actions:
Set the Every field to change the frequency of the
task. For example, to set a task to recur every three
days, set the Every field to 3.
Select the Relative Date check box for the task to
recur on a relative date (for example, on the last Friday
of each month).

Can I clear all the categories that apply to a contact,
task, or memo?
How do I know how many contacts, calendar entries,
tasks, or memos I have saved?
Can I set a snooze time for task and calendar
reminders?
What is dismissed if I click Dismiss All in a reminder?
Can I show tasks in the device calendar?

User Guide

17
Memos
Write memos
Manage memos
Create categories
Apply categories to contacts, tasks, or memos
Sort contacts, tasks, or memos by category
Delete categories
Search for PIM items
Memos — frequently asked questions

Write memos
1.

In the memos list, click the trackwheel.

2. Click New.
3. Type a title.
4. Type the body of the memo.
5. Click the trackwheel.
6. Click Save.

Manage memos
Click a memo. Click one of the following menu items:
•

View

•

Edit

•

Delete

Memos — frequently asked questions
Can I remove the prompt that appears before I delete
contacts, calendar entries, tasks, or memos?

Can I clear all the categories that apply to a contact,
task, or memo?
How do I know how many contacts, calendar entries,
tasks, or memos I have saved?

User Guide

18
Alarm
Set the alarm

How do I change the alarm volume?

Silence the alarm

What is the escalating volume level?

Turn off the alarm
Alarm — frequently asked questions

Why didn’t my alarm notify me on a
Saturday or Sunday?

Set the alarm

In the alarm, verify that the Active on Weekends field
is set to Yes. If this field is set to No, your alarm does
not notify you on Saturdays or Sundays.

In the alarm, set the Daily Alarm field to On.

2. Set the time when the alarm should sound.
3. Set whether to snooze the alarm and the length of
the snooze.
4. Set a type of notification for the alarm.
5. Click the trackwheel.
6. Click Save.
When you set the alarm, a bell icon appears beside the
date in the device status section of the screen.
Related topic
About power off and reminders (See page 87.)

Silence the alarm
Press any key. If snooze is enabled, in the Daily Alarm
dialog box, click Snooze.

Turn off the alarm
In the alarm, set the Daily Alarm field to Off.

Alarm — frequently asked questions
Why didn’t my alarm notify me on a Saturday or
Sunday?

How do I change the alarm volume?
In the alarm, set the Volume field.
When you set the volume, you can also customize the
notification, including the tune and the number of
times that the tune plays.

User Guide

19
Calculator
Use the calculator memory

Calculator shortcuts

Copy and paste calculations

To add, press O.

Convert measurements

To subtract, press I.

Calculator shortcuts

To multiply, press A.
To divide, press G.

Use the calculator memory
To store a number in the memory, type a number. Press
K.

To clear the screen, press Y.
To clear the last entry, press T.
To find the square root, press V.

To recall the number in the memory, press J.

To use the percent function, press B.

To delete the number in the memory, press H.

To add a number to the memory, type the number and
press L.

To add to the number that is currently stored in the
memory, type a number. Press L.
To subtract from the number that is currently stored in
the memory, type a number. Press U.

Copy and paste calculations
Click the trackwheel. Click Copy.
To paste the calculation back into the calculator
display or into another program, click the trackwheel.
Click Paste.

Convert measurements
In the calculator, type a number. Click the trackwheel.
Perform one of the following actions:
•

To convert the number from imperial to metric,
click To Metric.

•

To convert the number from metric to imperial,
click From Metric. Click a conversion type.

To recall the memory, press J.
To replace the memory, type a number and press K.
To clear the memory, press H.
To display the result of your calculation, press the
Enter key.

User Guide

20
Bluetooth
About Bluetooth wireless technology

About Bluetooth pairings

Turn on or off the Bluetooth radio

When you pair your BlackBerry® device with another
Bluetooth®-enabled device, you should be able to
connect to the other Bluetooth-enabled device over
the wireless network when it is within range of your
BlackBerry device (a typical range is approximately 10
meters).

Pair with another Bluetooth-enabled device
Manage paired Bluetooth-enabled devices
Set how your BlackBerry device appears to other
Bluetooth-enabled devices
Use Bluetooth wireless technology during a call
Share your address book with a paired Bluetoothenabled device
Bluetooth — frequently asked questions

About Bluetooth wireless technology

After you pair with a Bluetooth-enabled device, you
can set your BlackBerry device to connect with that
Bluetooth-enabled device without prompting you.

Pair with another Bluetooth-enabled
device
1.

In the device options, click Bluetooth.

Bluetooth® wireless technology is designed to enable
your BlackBerry® device to establish wireless
connections with other Bluetooth-enabled devices,
such as a handsfree car kit or wireless headset, in
close proximity.

2. Click the trackwheel.

Turn on or off the Bluetooth radio

6. Type the same passkey on the Bluetooth-enabled
device to which you are pairing.

To turn on the Bluetooth® radio, in the device options,
click Bluetooth. Click the trackwheel. Click Enable
Bluetooth.
To turn off the Bluetooth radio, in the device options,
click Bluetooth. Click the trackwheel. Click Disable
Bluetooth.

3. Click Add Device.
4. Click the name of a Bluetooth®-enabled device.
5. In the Enter passkey for field,
type a passkey.

Notes:
Verify that the Bluetooth-enabled device that you
want to pair with is in the correct mode for pairing.
The names of Bluetooth-enabled devices with which
you have already paired appear in the list of paired
Bluetooth-enabled devices. They do not appear in the
list of Bluetooth-enabled devices that appears when
you click Add Device.

User Guide

Related topic
About Bluetooth pairings (See page 73.)

Manage paired Bluetooth-enabled
devices

2. During a call, click the trackwheel. Click Activate
.
Related topic
About Bluetooth pairings (See page 73.)

In the list of paired Bluetooth®-enabled devices, click
a paired Bluetooth-enabled device. Click Device
Properties. Perform one of the following actions:

Share your address book with a
paired Bluetooth-enabled device

•

Edit the paired Bluetooth-enabled device name.

•

Set whether the paired Bluetooth-enabled device
can connect with your BlackBerry® device without
prompting.

In the Bluetooth® options, in the Address Book
Transfer field, perform one of the following actions:

•

Set whether Bluetooth connections with your
BlackBerry device are encrypted.

Note:
To remove a Bluetooth-enabled device from the list of
paired Bluetooth-enabled devices, click a Bluetoothenabled device. Click Delete Device.

Set how your BlackBerry device
appears to other Bluetooth-enabled
devices
In the Bluetooth® options, perform one of the
following actions:
•

In the Device Name field, type the name of your
BlackBerry® device.

•

In the Discoverable field, set whether your
BlackBerry device is available for pairing with
other Bluetooth-enabled devices.

Use Bluetooth wireless technology
during a call
1.

Verify that the Bluetooth® radio is turned on and
that your BlackBerry® device is paired with a
Bluetooth-enabled device.

•

To share all the contacts in your BlackBerry®
device address book, select All Entries.

•

To share contacts that you have had contact with
recently over the phone, select Hotlist Only.

21
Date and time
Set the date and time
Why is the time on my device incorrect?

Set the date and time
1.

In the device options, click Date/Time.

2. Set the Time Zone field.
3. In the Date/Time Source field, set a date and time
source.
4. Click the trackwheel.
5. Click Update Time.
6. Click the trackwheel.
7. Click Save.
Note:
Depending on your service provider, multiple date and
time sources might be available.
•

To use the wireless network as the date and time
source, set the Date/Time Source field to
Network.

•

To use the BlackBerry® network as the date and
time source, set the Date/Time Source field to
BlackBerry.

•

To set the date and time yourself, set the Date/
Time Source field to Off. Set the other fields on
the Date/Time screen.

Why is the time on my device
incorrect?
If you have traveled to a different time zone, set the
Time Zone field to display the correct time zone.

If you have set the Date/Time Source field to Network,
the device might have the incorrect time. Try setting
the Date/Time Source field to BlackBerry.
If you have set the Date/Time Source field to Network
or BlackBerry, you can update the time. On the Date/
Time screen, click the trackwheel. Click Update Time.

User Guide

22
Profiles
About profiles
Enable profiles

Note:
To change the current notification profile quickly,
select a profile. Press the Space key.

Create notification profiles
Manage notification profiles
Manage ring tones

Create notification profiles
1.

In the profiles list, click the trackwheel.

Create profile exceptions

2. Click New Profile.

Manage profile exceptions

3. Type a name for the profile.

Manage contacts in profile exceptions

4. Click an item.

Add a phone tune for a contact

5. Click Edit.

Silence your device

6. Set how you want to receive notification for that
item.

Set the alarm
Profiles — frequently asked questions

7. Click the trackwheel.
8. Click Save.

About profiles
Notification profiles are designed to alert you of
appointment and task reminders, and incoming
messages, calls, and browser content. You can create a
profile that specifies which sounds to use, whether to
notify you when the BlackBerry® device is in or out of
the holster, and what volume level to use. You can use
different sounds for each type of item.
The device has six preset notification profiles: Loud,
Vibrate, Quiet, Normal, Phone Only, and Off. You can
edit these default profiles, except for the Off profile.
You cannot delete them.

Enable profiles
In the profiles list, click a notification profile. Click
Enable.

9. Click the trackwheel.
10. Click Save.

Manage notification profiles
Click a profile. Click one of the following menu items:
•

Edit

•

Delete

Manage ring tones
In the profiles list, click a profile. Click Show Tunes.
Click a ring tone. Click one of the following menu
items:
•

Play

•

Delete

•

Volume

User Guide

Notes:
The Volume option only sets how loud or quiet the
tune plays when you listen to it in the list. To change
the volume for your notification, edit the profile.

Notes:
You can add multiple contacts to a profile exception.
In the From field, click the trackwheel. Click Add
Name.

You can only delete downloaded ring tones.

To add a custom tune for phone calls, select the
Custom Phone Tune check box. Set a phone tune.

About custom notification

If you set the Use Profile field to Active Profile and you
do not change the Custom Phone Tune field, the
profile exception has no effect.

You can create exceptions to notification profiles to
receive different notification for incoming messages
and phone calls from specific contacts. For example,
you can create a profile exception that uses the Loud
profile when you receive messages and phone calls
from specific contacts, regardless of the active profile.
Profile exceptions are applied based on the order in
which they appear. If you create multiple profile
exceptions that include the same contact, you must
decide which one to apply first by placing that profile
exception higher in the list.
The BlackBerry® device has a preset profile exception
for important calls. You can add contacts to this profile
exception, or you can delete it.

Related topics
About custom notification (See page 78.)
Manage profile exceptions (See page 78.)
Add a phone tune for a contact (See page 58.)

Manage profile exceptions
In the profiles list, click a profile exception. Perform
one of the following actions:
•

To edit a profile exception, click Edit.

•

To move a profile exception higher or lower in the
list, click the profile exception. Click Move. Roll
the trackwheel to move the profile exception.
Click the trackwheel.

•

To see the list of available tunes, click Show
Tunes.

•

To delete a profile exception, click Delete.

Create profile exceptions
1.

In the profiles list, click the trackwheel.

2. Click New Exception.
3. In the Exception field, type a name for the profile
exception.
4. In the From field, click the trackwheel.
5. Click Add Name.
6. Click a contact.

Note:
To turn off a profile exception, select the exception.
Press the Space key. To turn on the profile exception
again, press the Space key.

7. Click Continue.
8. In the Use Profile field, set the profile on which
the exception should be based.
9. Click the trackwheel.
10. Click Save.

Manage contacts in profile
exceptions
In a profiles exception, in the From field, click a
contact. Click one of the following menu items:
•

Change Name

22: Profiles

•

Delete Name

Silence your device
To silence your BlackBerry® device, in the profiles list,
select the Quiet profile.
To receive only vibrate notification, in the profiles list,
select the Vibrate profile.
To turn off all notification, including profile exceptions
and LED notification, in the profiles list, select the Off
profile.
Related topic
Silence the alarm (See page 69.)

Profiles — frequently asked questions
What is the escalating volume level?
Why isn’t the ring tone being played the number of
times that I have set?

Why isn’t the ring tone being played
the number of times that I have set?
For phone calls, the number of times that the
BlackBerry® device sounds or vibrates is not
determined by the number of beeps that you set in
your notification profile. The device sounds or vibrates
until the caller or the network ends the connection.

Why am I not receiving notification
for incoming calls or received
messages?
In the profiles list, verify that the Off profile is not
enabled. If this profile is enabled, all notification is
turned off, including profile exceptions and LED
notification.
If you set the Custom Phone Tune field to MUTE, you
do not receive notification for calls from the contacts
that the exception applies to.

Why am I not receiving notification for incoming calls
or received messages?

How do I set custom notification for
messages from a specific contact?

How do I set custom notification for messages from a
specific contact?

In the profiles list, create a new notification profile
that sets the tune that you want to use for your
messages. Create a profile exception for the contact
and set the Use Profile field to the new notification
profile.

Why can I not edit all the fields for a Calls From profile
exception?
Can I set one phone tune for all my profiles?
Can I be notified of other items during a call?

What is the escalating volume level?
If you use the escalating volume level, the notification
volume level consistently increases until the
BlackBerry® device reaches the loudest volume level.

Why can I not edit all the fields for a
Calls From profile exception?
Calls From profile exceptions appear in the profiles list
when you add a custom phone tune from the address
book. Because these exceptions are for phone calls
only, you can only edit the Custom Phone Tune field.

User Guide

Can I set one phone tune for all my
profiles?
Yes. In the profiles list, click the trackwheel. Click
Show Tunes. Click a phone tune. Click Set As Phone
Tune.

Can I be notified of other items
during a call?
Yes. In the profiles list, click a profile. Click Edit. Click
an item. Click Edit. Set the Notify me during calls
field to Yes.
Note:
Depending on your BlackBerry® device, you might not
be able to set the Notify me during calls field for all
items.

23
Screen display
Turn off automatic backlighting adjustment
Set how long backlighting remains on
Turn on and off the device screen
Adjust the brightness of the backlighting
Set the display language
Set the Home screen background image
Download background images

Turn off automatic backlighting
adjustment
To stop your BlackBerry® device from adjusting the
backlighting level automatically, in the device options,
click Screen/Keyboard. Set the Automatic Backlight
field to No. Click the trackwheel. Click Save.
Related topic
About backlighting (See page 81.)

Set the font
Assign a program to a Convenience key
About themes
Apply a theme to your device
Delete themes
Download themes
Organize the Home screen

Set how long backlighting remains
on
To set how long backlighting stays on if you do not use
your BlackBerry® device, in the device options, click
Screen/Keyboard. Set the Backlight Timeout field.
Click the trackwheel. Click Save.
Related topics

Organize the programs list

About backlighting (See page 81.)

About backlighting

Adjust the brightness of the backlighting (See page
82.)

The screen and keyboard on your BlackBerry® device
are designed to be lit so that you can use your device
in various lighting levels.

Turn on and off the device screen

The device is also designed to adjust the backlighting
level automatically as the lighting level in your
environment changes.

To turn on the screen, roll the trackwheel or press a
key. When your BlackBerry® device is not used for a
period of time, the screen turns off to conserve battery
power.
Related topics
About backlighting (See page 81.)
Adjust the brightness of the backlighting (See page
82.)

User Guide

Adjust the brightness of the
backlighting

Note:
For large fonts, set the Antialias mode field.

In the device options, click Screen/Keyboard. Set the
Backlight Brightness field. Click the trackwheel. Click
Save.

About Convenience keys

To increase the brightness of the backlighting
temporarily, press the Power button.
Related topic

Your device includes two Convenience keys. You can
set which program each of these keys opens. See the
printed documentation that accompanied your device
for more information about locating the Convenience
keys.

About backlighting (See page 81.)

Set the Home screen background
image
In the pictures list, click an image. Click Set As Home
Screen Image.
To clear the Home screen background, in the pictures
list, click the trackwheel. Click Reset Home Screen
Image.
Note:
Depending on your theme, you might not be able to
change the Home Screen background image.

Assign a program to a Convenience
key
In the device options, click Screen/Keyboard. Set the
Convenience Key Opens fields. Click the trackwheel.
Click Save.
Notes:
Depending on your theme, you might not be able to
change the program that is assigned to a Convenience
key.
If the program set in the Convenience Key Opens
field is removed from your BlackBerry® device, when
you press the Convenience key, nothing happens.

Related topic
Save images (See page 51.)

Related topic
About Convenience keys (See page 82.)

Download background images
Your service provider might have supplied a link to a
preferred vendor of background images. In the
pictures list, click the trackwheel. Click More Images.
Related topic
Save images (See page 51.)

Set the font
In the device options, click Screen/Keyboard. Set the
font information. Click the trackwheel. Click Save.

About themes
Depending on your service provider, you might be able
to set a theme on your BlackBerry® device that
changes how items such as programs, indicators,
words, and icons appear. Themes might be preloaded
on your device, or you might be able to download
themes that are in .cod file format.

Apply a theme to your device
In the device options, click Theme. Click a theme.
Click Activate.

23: Screen display

Note:
To activate a theme quickly, select a theme. Press the
Space key.

and click an unavailable icon. Click Hide
Application.

In the device options, click Theme. Click a theme.
Click Delete.

If your theme displays recent messages and phone
calls and upcoming calendar entries on the Home
screen, or if your theme uses a list format for program
names on the Home screen, you cannot change the
order in which items are displayed on the Home
screen.

Note:
You might not be able to delete themes that are
preloaded on your BlackBerry® device.

Notes:
You cannot hide the Options and Turn Wireless On/
Turn Wireless Off icons.

Download themes

Depending on your theme, you might not be able to
move or hide other icons.

Delete themes

Your service provider might have supplied a link to a
preferred vendor of themes. In the device options,
click Theme. Click the trackwheel. Click Download
Themes.

Related topic:
Organize the programs list (See page 83.)

Organize the programs list
Organize the Home screen
Depending on your theme, you might be able to
change how items appear on the Home screen.
If your theme displays some programs as icons on the
Home screen and uses a programs list to organize
remaining programs, you might be able to organize
icons on the Home screen using the programs list. See
“Organize the programs list” on page 83 for more
information.
If your theme displays all programs as icons on the
Home screen and does not use a programs list, you
can organize icons from the Home screen:
•

To move an icon, select the icon. Hold the Alt key
and click the trackwheel. Click Move Application.
Roll the trackwheel to move the icon. Click the
trackwheel.

•

To hide an icon, select the icon. Hold the Alt key
and click the trackwheel. Click Hide Application.

•

To show a hidden icon, hold the Alt key and click
the trackwheel. Click Show All. Hold the Alt key

If your theme uses a programs list, you can move or
hide programs in the list.
In the programs list, click Organize Applications.
Perform one of the following actions:
•

To move a program, click the program. Click Move
Application. Roll the trackwheel to move the
program. Click the trackwheel.

•

To hide a program, click the program. Click Hide
Application.

•

To show a hidden program, click an unavailable
program. Click Show Application.

User Guide

24
Language
Set the display language
Set the input language
Add or remove a display language
Why do some characters not appear correctly on my
device?

Set the display language
In the device options, click Language. In the
Language field, click a language. Click Save.

About the input language
You can set an input language to use when you type.
This setting is different from the display language.
When you set an input language, AutoText and other
typing settings change to the selected language.

Set the input language
In the device options, click Language. In the Input
method field, click a language. Click Save.
Related topics
About the input language (See page 85.)
Set the display language (See page 85.)

Add or remove a display language
If your BlackBerry® Handheld Software supports
multiple languages, you can add and remove
languages using the Application Loader tool in the
BlackBerry Desktop Software. See the BlackBerry
Desktop Software Online Help for more information.

Why do some characters not appear
correctly on my device?
If your BlackBerry® device is integrated with the
BlackBerry Enterprise Server™ and the BlackBerry
Enterprise Server does not support the characters, the
characters do not appear correctly when you use the
BlackBerry Browser or open an attachment. Contact
your system administrator for more information.
If your device is integrated with the BlackBerry
Internet Service™, contact your service provider for
more information about supporting characters on your
device.

User Guide

25
Power and battery
About power off and reminders
Set the device to turn on and off automatically
Check the battery level

3. Specify the times when the BlackBerry® device
should turn on and off on weekdays.
4. Set the Weekend field to Enabled.

Extend battery life

5. Specify the times when the device should turn on
and off on weekends.

Reset the device

6. Click the trackwheel.
7. Click Save.

About power off and reminders
If you turn off your BlackBerry® device by pressing the
Power button, or by clicking Turn Power Off on the
Home screen and selecting Turn Off, your device
should turn itself on at the following times:
•

when the alarm turns on

•

when the device is set to turn on automatically

To turn on your device when calendar reminders occur,
set the device to turn on and off automatically.
If you turn off your device by clicking Turn Power Off
on the Home screen and selecting Full Power Off, your
device does not turn on until you press the Power
button.

Related topic
About power off and reminders (See page 87.)

Check the battery level
In the device options, click Status.

Extend battery life
Set the BlackBerry® device to turn on and off
automatically.
Disconnect from the wireless network when you are
not in a wireless coverage area.
Delete the original message when you send a reply.

Note:
Depending on your theme, the location and name for
Turn Power Off might change. See the printed
documentation that accompanied your device for more
information about the differences for your theme.

Set the device to turn on and off
automatically
1.

In the device options, click Auto On/Off.

2. Set the Weekday field to Enabled.

Send a message to multiple contacts using Add To,
Add Cc, or Add Bcc.
Charge your device regularly.
Related topics
Set the device to turn on and off automatically (See
page 87.)
Manage messages (See page 12.)
Add multiple contacts to a message (See page 12.)

User Guide

Reset the device
Remove and reinsert the battery.

26
Network coverage
Connect to the wireless network
Add networks to the preferred network list
Scan for networks to add to the preferred network list
Manage the preferred network list
Network coverage — frequently asked questions

Connect to the wireless network
To connect to the wireless network, verify that you are
in a wireless network coverage area. On the Home
screen, click Turn Wireless On.
Notes:
To disconnect from the wireless network, on the Home
screen, click Turn Wireless Off. When your device is
not connected to the wireless network, you can
continue to use the features that do not require a
connection to the wireless network, such as managing
tasks or using the calculator. You should disconnect
from the wireless network in certain places, such as on
an airplane. See the BlackBerry Safety and Product
Information Booklet for more information.

Your BlackBerry® device attempts to connect to a
preferred network based on the order in which the
networks appear in your preferred network list. If no
network in the list is available, your device
automatically roams to an available network.
Note:
You might not be able to create a list of preferred
networks. Contact your service provider for more
information.

Add networks to the preferred
network list
1.

In the device options, click Network.

2. Click the trackwheel.
3. Click My Preferred Network List.
4. Click the trackwheel.
5. Click Add Network.
6. Click Manual Entry.
7. Set the priority for the network.

Depending on your theme, the location and name for
Turn Wireless On and Turn Wireless Off might
change. See the printed documentation that
accompanied your device for more information.

8. Type the network mobile country code (MCC) and
mobile network code (MNC).

About the preferred network list

Notes:
The device completes the Name field if the MCC and
MNC are recognized by your device.

Create a list of preferred networks. These networks
are scanned first when you are traveling.

9. Click the trackwheel.
10. Click Save.

User Guide

If you do not know the MCC and MNC for the network,
you can add the network from the list of networks that
are already known to the device. When adding a
network, click the trackwheel. Click Select From
Known Networks. Click a network. Click Select
Network.

Network coverage — frequently
asked questions

Related topic

How do I select a network when
traveling?

About the preferred network list (See page 89.)

Scan for networks to add to the
preferred network list
1.

In the device options, click Network.

2. Click the trackwheel.
3. Click My Preferred Network List.
4. Click the trackwheel.
5. Click Add Network.
6. Click Select From Available Networks.
7. Select a network.
8. Click the trackwheel.
9. Click Select Network.
Related topic
About the preferred network list (See page 89.)

Manage the preferred network list
In the preferred network list, click a network. Perform
one of the following actions:
•

To view the details of a network in the list, click
View.

•

To move a network higher or lower in the list, click
the network. Click Move. Roll the trackwheel
where you want to move the network. Click the
trackwheel. Save the changes.

•

To delete a network from the preferred network
list, click Delete. Save the changes.

How do I select a network when traveling?
How do I register my device with the network?

In most cases, your BlackBerry® device automatically
roams to an appropriate network.
If you have a preferred network list, your device scans
first for networks in the list.
If your device continues to display a limited level of
wireless coverage, you can attempt to improve the
level of wireless coverage by selecting a different
network. To select a network manually, in the device
options, click Network. Set the Selection Mode field
to Manual. Click Scan for Available Networks. In the
networks list, click a network. Click Select Network.
Your SIM card must be provisioned for roaming
services before you can select a different network.
Contact your service provider for more information
about roaming.
Notes:
Your device connects to the selected network and
remains connected to it until you select your home
network again, or until you select another network.
To reconnect to your home network, in the device
options, click Network. Set the Network Selection
Mode field to Automatic.

How do I register my device with the
network?
When you select a different network or load new
programs, your BlackBerry® device should register
with the network automatically. To register your
device manually, in the device options, click Advanced
Options. Click Host Routing Table. Click the
trackwheel. Click Register Now.

27
SIM card
About the SIM card phone book

4. Click New.

Add SIM card contacts

5. Type the contact information.

Add SIM card contacts to your address book

6. Click the trackwheel.

Manage SIM card contacts

7. Click Save.

Leave SMS messages on a SIM card
Set SIM card security
Change the SIM card PIN code

Add SIM card contacts to your
address book

About the SIM card phone book

In the address book, click the trackwheel. Click SIM
Phone Book. Click the trackwheel. Click Copy All To
Address Book.

Your SIM card phone book gives you access to the
contacts that are saved on your SIM card. The SIM
card phone book is different from the BlackBerry®
device address book. If you use a different SIM card in
your device, the contacts in your SIM card phone book
change.

Notes:
If you attempt to copy a SIM card contact with a
phone number that matches that of a contact that is
already listed in the address book, the SIM card
contact is not copied.

You can add contacts from your SIM card phone book
to your address book.
You can add abbreviated dialing number (ADN)
entries to your SIM card phone book, and view ADN
entries and service dialing number (SDN) entries.
ADN entries appear in plain text and SDN entries
appear in bold.
You can create or edit SIM card contacts if your SIM
card is provisioned for a SIM card phone book. Contact
your service provider for more information.

Add SIM card contacts
1.

In the address book, click the trackwheel.

2. Click SIM Phone Book.
3. Click the trackwheel.

If you attempt to copy a SIM card contact with a name
that matches that of a contact that is already listed in
the address book, the SIM card contact is copied even
if in the address book options the Allow Duplicate
Names field is set to No.

Manage SIM card contacts
Click a SIM card phone book contact. Click one of the
following menu items:
•

Edit

•

Delete

User Guide

Leave SMS messages on a SIM card

8. Click the trackwheel.

In the device options, click SMS. Set the Leave
Messages On SIM Card field to Yes. Click the
trackwheel. Click Save.

9. Type the new SIM card PIN code again.

Note:
If you set the Leave Messages On SIM Card field to
No, any imported messages are removed from the SIM
card after they appear in a messages list. If you
change SIM cards, any SMS messages that are saved
on the new SIM card are imported to your BlackBerry®
device, and then they are removed from the SIM card.

Set SIM card security
1.

In the device options, click Advanced Options.

2. Click SIM Card.
3. Click the trackwheel.
4. Click Enable Security.
5. Type your SIM card PIN code.
6. Click the trackwheel.
Notes:
Your service provider must provide you with a SIM
card PIN code before you can set SIM card security.
If you type the SIM card PIN code incorrectly three
times, your SIM card does not function. Contact your
service provider for more information.

Change the SIM card PIN code
1.

In the device options, click Advanced Options.

2. Click SIM Card.
3. Click the trackwheel.
4. Click Change PIN2 Code.
5. Type the current SIM card PIN code.
6. Click the trackwheel.
7. Type a new SIM card PIN code.

Note:
To change the SIM card PIN code, SIM card security
must be enabled.

28
Security
Set a device password

Set a device password

Lock and unlock the device

Lock and unlock the keyboard

2. Click General Settings.

Protect your device content

3. Set the Password field to Enabled.

Compress device data

4. Set the other security options.

Regenerate encryption keys

5. Click the trackwheel.

Store passwords

6. Click Save.

Create random passwords
Manage passwords
Copy passwords
Verify security software

In the device options, click Security Options.

7. Type a device password.
8. Click the trackwheel.
9. Retype the device password.
10. Click the trackwheel.

Clear the device

Related topics

Set owner information

About the device password (See page 93.)

Third-party program control

Change the device password (See page 93.)

Security — frequently asked questions

Turn off the device password (See page 94.)

About the device password

Change the device password

If you type your BlackBerry® device password
incorrectly five times, you must type blackberry before
you can continue. The next time that you type your
password, and on subsequent password attempts, the
characters that you type are displayed.

If you type your device password incorrectly ten times,
all information is erased from your device for security
reasons.

5. Type your current device password.

If your device is integrated with an account that uses
the BlackBerry Enterprise Server™, you might not be
able to change some security settings. Contact your
system administrator for more information.

In the device options, click Security Options.

2. Click General Settings.
3. Click the trackwheel.
4. Click Change Password.
6. Click the trackwheel.
7. Type a new device password.
8. Click the trackwheel.
9. Retype the new device password.
10. Click the trackwheel.

User Guide

Related topics

Lock and unlock the keyboard

About the device password (See page 93.)

To lock the BlackBerry® device keyboard, on the Home
screen, click Keyboard Lock.

Turn off the device password (See page 94.)

To unlock the keyboard, double-click the trackwheel.

Turn off the device password

Related topic

About keyboard lock (See page 94.)

In the device options, click Security Options.

2. Click General Settings.
3. Set the Password field to Disabled.
4. Click the trackwheel.
5. Click Save.
6. Type the device password.
7. Click the trackwheel.
Note:
If your BlackBerry® device is integrated with a
corporate email account, you might not be able to turn
off the device password. Contact your system
administrator for more information.
Related topic
About the device password (See page 93.)

Lock and unlock the device
To lock the BlackBerry® device, with a device
password set, on the Home screen, click Lock.

About content protection and
compression
Content protection is designed to encrypt your
BlackBerry® device data. When your device is
password locked, an open lock in the device status
section of the screen indicates that encryption is in
progress. A closed lock indicates that encryption is
complete. After you type your device password, data
on your device is decrypted as you access it.
To use content protection, you must set a device
password.
Content compression reduces the size of the data that
is stored on your device and to maintain the integrity
of that data.

Protect your device content
1.

In the device options, click Security Options.

2. Click General Settings.

To unlock your device, on the Lock screen, roll the
trackwheel. Click Unlock. Type your password. Press
the Enter key.

3. Set the Content Protection field to Enabled.

Related topic

6. Type your device password.

About the device password (See page 93.)

7. Click the trackwheel.

About keyboard lock

Related topic

If you do not set a device password, you can lock your
keyboard to prevent accidentally placing calls or
typing characters.

4. Click the trackwheel.
5. Click Save.

About content protection and compression (See page
94.)

28: Security

Compress device data

About the password keeper

Use the password keeper to create and store all your
passwords. The password keeper is locked with a
single password, so you can store all your passwords
in one place.

In the device options, click Security Options.

2. Click General Settings.
3. Set the Content Compression field to Enabled.
4. Click the trackwheel.
5. Click Save.
6. If you have set a device password, type your
password.
7. Click the trackwheel.
Related topic
About content protection and compression (See page
94.)

About encryption keys
Encryption keys are used if your BlackBerry® device is
integrated with an account that uses the BlackBerry
Enterprise Server™ or BlackBerry Desktop Redirector.
Encryption keys are designed to protect data as it
travels between the BlackBerry Enterprise Server or
BlackBerry Desktop Redirector and the device.
Encryption keys should be generated automatically,
but you can regenerate keys manually at any time.

Use the password keeper to generate random
passwords that contain letters, numbers, and symbols.
The first time that you open the password keeper, you
must create a password keeper password. The
password keeper is designed to encrypt your
passwords. Passwords should be decrypted when you
type the password keeper password.
Warning:
The password keeper is designed to keep passwords
that are stored in the password keeper; however, if you
copy a password, you can paste it into other programs
on the BlackBerry® device. While the password is
copied on the clipboard, it is not encrypted.

Store passwords
1.

In the password keeper, click the trackwheel.

2. Click New.
3. Type password information.
4. Click the trackwheel.

Regenerate encryption keys

5. Click Save.

In the device options, click Security Options. Click
General Settings. Click a current service. Click
Regenerate Encryption Key.

Related topic

Related topics
About encryption keys (See page 95.)
Can I regenerate encryption keys from my device?
(See page 143.)

About the password keeper (See page 95.)

Create random passwords
1.

In the password keeper, click the trackwheel.

2. Click New.
3. Type a title for the password.
4. Click the trackwheel.
5. Click Random Password.
6. Type any additional password information.
95

User Guide

7. Click the trackwheel.
8. Click Save.
Related topics
About the password keeper

To paste the password, place the cursor where you
want to insert it. Click the trackwheel. Click Paste.
Warning:
Passwords copied to or from the clipboard are not
encrypted.

Store passwords

Manage passwords
In the password keeper, click a password. Click one of
the following menu items:
•

View

•

Edit

•

Delete

Related topic
Change the password keeper password (See page 96.)

Change the password keeper
password
1.

In the password keeper, type your current
password keeper password.

2. Click OK.

About security self tests
The security self tests program is designed to verify
that security software is implemented properly on
your BlackBerry® device. The tests should run
automatically when your device restarts.

Verify security software
In the device options, click Security Options. Click
General Settings. Click the trackwheel. Click Verify
Security Software.
Related topic
About security self tests (See page 96.)

Clear the device

5. Type a new password keeper password.

Warning:
This procedure stops all services and removes all data,
including passwords and encryption keys, from the
BlackBerry® device. Before you clear your device,
verify that a backup copy of your data is available.

6. Retype the new password keeper password.

7. Click OK.

2. Click General Settings.

3. Click the trackwheel.
4. Click Change password.

In the device options, click Security Options.

3. Click the trackwheel.

Copy passwords

4. Click Wipe Handheld.

In the password keeper, click a password. Click Copy
to Clipboard.

5. Click Continue.

To clear the password from the clipboard, in the
password keeper, click the trackwheel. Click Clear
Clipboard.

6. Type blackberry.
Related topic
How do I restore my device after clearing it? (See page
143.)

28: Security

Set owner information
In the device options, click Owner. Type your contact
information. Click the trackwheel. Click Save.
Note:
Owner information appears on the screen when you
lock your BlackBerry® device.

User Guide

29
Third-party program control
Prevent third-party programs from transmitting data
Set permissions for third-party programs
Control external connections
Control connections with the device
Control access to personal information
Security — frequently asked questions

About firewall settings
If you have third-party programs on your BlackBerry®
device, the firewall option is designed to prevent these
programs from transmitting data without your
knowledge.
Related topic
Legal notice (See page 147.)

Prevent third-party programs from
transmitting data
When a third-party program on your BlackBerry®
device attempts to transmit data, a dialog box
appears. Accept or deny the connection request.
To reset the firewall settings, in the device options,
click Security Options. Click Firewall. Click the
trackwheel. Click Reset Settings.
Related topics
About firewall settings (See page 99.)
Legal notice (See page 147.)

About permissions for third-party
programs
You can set whether third-party programs on your
BlackBerry® device can use data or connections from
other programs. For example, a third-party program
might use data from personal information
management (PIM) programs or connections from
programs such as the phone.
On the Permissions screen, if you set a permission
field to Allow, you are granting third-party programs
access to that program or connection.
If you set a permission field to Prompt, you are
prompted whenever a third-party program requests
access to that program or connection.
If you set a permission field to Deny, access to that
program or connection by third-party programs is
designed to be blocked.
If programs or connections within a group have
different permission values, the permission field for
the group is Custom.
Related topic
About firewall settings (See page 99.)

User Guide

Set permissions for third-party
programs
Warning:
Setting permissions for third party programs can
significantly affect the operation of third-party
programs on your BlackBerry® device. If you are
unsure about how changing these settings might
affect the operation of third party programs on your
device, contact your system administrator or service
provider for more information.
1.

In the device options, click Advanced Options.

2. Click Applications.
3. Click the trackwheel.
4. Click Edit Default Permissions.
5. Perform one of the following actions:
•

•

To control whether third-party programs can
make an external connection from your
device, set the Connections group permission
field.
To control whether third-party programs can
communicate with other programs on your
device, set the Interactions group permission
field.
To control whether third-party programs can
access personal information from programs
on your device, set the User Data group
permission field.

If your device is integrated with an account that uses
BlackBerry Enterprise Server™ version 4.0 or later,
some settings might appear differently than the
settings described. Contact your system administrator
for more information.
Related topics
About permissions for third-party programs (See page
99.)
Control external connections (See page 100.)
Control connections with the device (See page 101.)
Control access to personal information (See page 101.)
About firewall settings (See page 99.)

Control external connections
1.

In the device options, click Advanced Options.

2. Click Applications.
3. Click the trackwheel.
4. Click Edit Default Permissions.
5. In the Connections group, set the following fields:
•

To control whether third-party programs can
use physical connections to your BlackBerry®
device, such as a USB cable or RS-232 cable,
set the USB/Serial field.

•

To control whether third-party programs can
use wireless connections that your device has
established with other Bluetooth™-enabled
devices, set the Bluetooth field.

•

To control whether third-party programs can
make phone calls or access call logs, set the
Phone field.

•

To control whether third-party programs can
use the GPS position of your device, set the
Location (GPS) field.

•

To control whether third-party programs can
access the Internet or your corporate intranet

6. Click the trackwheel.
7. Click Save.
8. Click Reset Now.
Notes:
To expand a folder, click a folder with a plus sign (+)
beside it. Click Expand.
To collapse a folder, click a folder with a minus sign (-)
beside it. Click Collapse.

100

29: Third-party program control

through your corporation’s network, set the
Company Network field.
•

To control whether third-party programs can
access the Internet through your service
provider, set the Carrier Internet field.

Related topics
Set permissions for third-party programs (See page
100.)
Control external connections (See page 100.)
Control access to personal information (See page 101.)

Related topics
Set permissions for third-party programs (See page
100.)

Control access to personal
information

Control connections with the device (See page 101.)

Control access to personal information (See page 101.)

2. Click Applications.

In the device options, click Advanced Options.

3. Click the trackwheel.

Control connections with the device

4. Click Edit Default Permissions.

5. In the User Data group, set the following fields:

In the device options, click Advanced Options.

2. Click Applications.

•

To control whether third-party programs can
access email messages, SMS messages, or
PIN messages, set the Email field.

•

To control whether third-party programs can
access personal information management
(PIM) items, such as tasks, memos, contacts,
and calendar entries, set the PIM field.

•

To control whether third-party programs can
access the key store, set the Key Store field.
If you allow third-party programs to access
the key store, you must type the key store
password when a third-party program
attempts to access private contents of the key
store.

•

To control whether third-party programs can
access the key store with password caching
turned on, set the Key Store Medium
Security field.

3. Click the trackwheel.
4. Click Edit Default Permissions.
5. In the Interactions group, set the following fields:
•

•

To control whether third-party programs can
communicate with other programs on your
BlackBerry® device, such as the device
runtime store, persistent store, and global e
vents, set the Interprocess Communications
field.
To control whether third-party programs can
simulate actions, such as the pressing of a key
or button on your device, and send those
simulated actions to the program that you are
currently using, set the Keystroke Injection
field.
To control whether third-party programs can
register a filter with the browser to handle
content from a domain such as a customencoded document, set the Browser Filters
field.
To control whether third-party programs can
be used by your device as a source for
customized themes, set the Theme Data field.

Related topics
Set permissions for third-party programs (See page
100.)
Control external connections (See page 100.)
Control connections with the device (See page 101.)

101

User Guide

102

30
BrickBreaker
About BrickBreaker

•

Bomb destroys the next brick that you hit and
damages nearby bricks.

•

Life gives you an additional life.

BrickBreaker scoring
How do I set the speed of the paddle?
How do I accelerate the paddle?
Can I change the volume for the game?
Can I submit my scores to the BrickBreaker high score
web site?
How do I check the BrickBreaker high score web site?
Why are the bricks descending?

About BrickBreaker
The object of this game is to destroy bricks using a
paddle and a ball. To move the paddle, roll the
trackwheel. To release the ball when in catch mode, or
to shoot the laser or gun, press the Space key.
During the game, the following capsules fall from the
bricks that you destroy:
•

Long makes the paddle longer.

•

Slow slows down the speed of the ball.

•

Gun enables you to shoot three bullets at the
bricks. A bullet can destroy unbreakable bricks.

•

Laser enables you to shoot unlimited laser beams
at the bricks.

•

Multi puts four balls in play.

•

Catch enables you to catch and hold the ball.

•

Flip changes the direction of the paddle.

•

Wrap enables you to move the paddle beyond the
edge of the screen.

BrickBreaker scoring
•

Catching a capsule: 50 points

•

Shooting a brick with the gun: 50 points

•

Hitting a brick with the ball: 10 points

•

Shooting a brick with the laser: 5 points

•

Damaging a brick with a bomb: 5 points

How do I set the speed of the paddle?
In the BrickBreaker options, set the Paddle Movement
Speed field.

How do I accelerate the paddle?
To accelerate the paddle as you roll the trackwheel, in
the BrickBreaker options, select the Paddle
Acceleration check box.

Can I change the volume for the
game?
Yes. In the BrickBreaker options, set the Volume field.

User Guide

Can I submit my scores to the
BrickBreaker high score web site?
Yes. In the BrickBreaker options, type a user name and
password. If you beat your previous high score, you can
submit your name and score to the public high score
web site. Unsubmitted high scores can be submitted at
any time. In BrickBreaker, click the trackwheel. Click
Send High Score.

How do I check the BrickBreaker high
score web site?
In BrickBreaker, click the trackwheel. Click High
Scores.

Why are the bricks descending?
After you hit the ball with your paddle 50 times on any
level, the bricks descend one space every few seconds.

104

31
Service books
About service books

Manage service books

Receive new service books

In the device options, click Advanced Options. Click
Service Book. Click a service book. Click one of the
following menu items:

Accept new service books
Manage service books
Restore deleted service books

About service books
Service books determine which services are available
on your BlackBerry® device. If your device is
integrated with an account that uses the BlackBerry
Enterprise Server™, your system administrator can
send service books to your device that determine
whether features such as remote address lookup and
wireless calendar synchronization are available.

Receive new service books
Service books arrive on your BlackBerry® device in one
of the following ways:
•

over the wireless network from your service
provider or system administrator

•

through the BlackBerry Desktop Software when
you connect your device to your computer

Accept new service books
Service books should be accepted automatically by
your BlackBerry® device. If a new service book is
available and it is not accepted automatically, a book
icon appears in the device status section of the screen.
To accept the service book manually, in the device
options, click Advanced Options. Click Service Book.
Click the new service book. Click Accept.

•

View

•

Delete

Restore deleted service books
In the device options, click Advanced Options. Click
Service Book. Click the trackwheel. Click Undelete.

User Guide

106

32
Frequently asked questions
General — frequently asked questions
Email and PIN messages — frequently asked questions
SMS messages — frequently asked questions
MMS messages — frequently asked questions
Attachments — frequently asked questions
Synchronization — frequently asked questions
Typing — frequently asked questions
Phone — frequently asked questions
Browser — frequently asked questions
Downloading — frequently asked questions
Contacts — frequently asked questions
Calendar — frequently asked questions
Tasks — frequently asked questions
Memos — frequently asked questions
Alarm — frequently asked questions
Bluetooth — frequently asked questions
Network coverage — frequently asked questions
Security — frequently asked questions

User Guide

108

33
General — frequently asked questions
Why are some of the features described not available
on my device?

A green light indicates that you are in a wireless
coverage area.

What software version do I have on my device?

A red light indicates that a new message has arrived
and your current profile is set to notify you using the
LED.

Why is there a flashing light on my device?
Can I determine how much memory each database on
my device is using?
Why did my settings change?

Why are some of the features
described not available on my
device?
Depending on your service provider plan or the type of
account that you are using, some features might not be
available on your BlackBerry® device. Also, your device
might not have been provisioned for certain features
by your system administrator. Contact your system
administrator or service provider for more information.

What software version do I have on
my device?
To view BlackBerry® device information such as your
device type, software version, and copyright
information, in the device options, click About. To
return to the device options, press the Escape button
twice.

Why is there a flashing light on my
device?
The notification LED on the top of your BlackBerry®
device flashes different colors to indicate various
states.

An amber light indicates that the battery is low.
A blue light indicates that your device is connected to
a Bluetooth®-enabled device.

Can I determine how much memory
each database on my device is using?
Yes. In the device options, click Status. Click the
trackwheel. Click Database Sizes. The Database Sizes
screen displays the number of entries and the amount
of memory used by each database that is synchronized
with your BlackBerry® device.

Why did my settings change?
Depending on your theme, items that you have set,
such as hidden icons, font options and the Home
screen background image might change if you select a
new theme.

User Guide

110

34
Email and PIN messages — frequently asked
questions
How do I compose an email or PIN message from the
To screen?

Why were some of my messages deleted from the
device?

Why can’t I send messages?

How do I change how long messages and phone call
logs remain in a messages list?

Why can’t I receive messages?
Why is the menu item for sending a message not
available?
Why does the letter D appear beside sent PIN
messages?
Can I stop a message from being sent?
Why are some messages already on my device?
How do I create and use links in messages?
Why is “More available” appearing at the end of my
message?
Can I file messages?

How do I restrict the types of email messages that are
sent to my device?
How do I create a generic filter?
Why are some messages sent to my device even
though I have created a filter?
Why can’t I specify some folders from which email
messages are redirected?
How do I make changes to the folders on my device?
How do I stop email messages from being sent to my
device?

Can I hide sent messages?

How do I stop messages that are sent from my desktop
email program from appearing on my device?

Why can’t I see a new message in a messages list even
though I received notification?

Can I change the default email account that is used
when I send messages from the main messages list?

Why is there a different icon beside some items in a
messages list?

What do the [Disclaimer On] and [Disclaimer Off]
headers mean?

Why are call logs appearing in a messages list?
How do I show more of a subject line for my
messages?

How do I compose an email or PIN
message from the To screen?

How do I identify received PIN messages as high
priority?

To compose a message from the To screen, click [Use
Once]. Click Email or PIN. Type an email address or a
PIN. Click the trackwheel. Click Continue.

Can I remove the prompt that appears before I delete
messages?

To add multiple recipients to your message, click the
trackwheel. Click Add To, Add Cc, or Add Bcc.

User Guide

Why can’t I send messages?
Verify that you are in a wireless coverage area and that
your BlackBerry® device is connected to the wireless
network. See the printed documentation that
accompanied your device for more information about
wireless coverage levels.

Why does the letter D appear beside
sent PIN messages?
When a PIN message has been delivered to a
BlackBerry® device, a D appears beside the check
mark in a messages list.

If you send a message and you are not in a wireless
coverage area, the device sends the message when
you return to a wireless coverage area.

Can I stop a message from being
sent?

Why can’t I receive messages?

Yes, provided that you are not in a wireless coverage
area or that your BlackBerry® device is not connected
to the wireless network. If a clock icon appears beside
the message, delete the message to stop it from being
sent.

Verify that you are in a wireless coverage area and that
your BlackBerry® device is connected to the wireless
network. See the printed documentation that
accompanied your device for more information about
wireless coverage levels.
Verify that email redirection to your device is turned
on. If you are using the BlackBerry Desktop Software,
in the Redirector Settings tool, verify that the Redirect
incoming messages to your handheld check box is
selected.
If your device is integrated with an account that uses
BlackBerry Enterprise Server™ version 4.0 or later, in
the messages options, click Email Settings. Verify that
the Send Email To Handheld field is set to Yes. If you
have configured specific folders to redirect email
messages to your device, on the Folder Redirection
screen, verify that the correct folders from which email
is redirected are selected.
Verify that filters, which restrict the email messages
that are sent to your device, are not enabled.
See “Manage filters” on page 15 for more information.

Why is the menu item for sending a
message not available?
If you do not have an email address or PIN saved for
your contact, the option to send a message to that
contact does not appear. In the address book, add an
email address or a PIN number for your contact.

112

If you are in a wireless coverage area and your device
is connected to the wireless network, messages should
be sent automatically, so you cannot stop the message
from being sent.

Why are some messages already on
my device?
When you first receive your BlackBerry® device and
every time that you update the BlackBerry Handheld
Software, several welcome messages appear. These
messages provide information and tips for using the
device.
If your device is integrated with an account that uses
BlackBerry Enterprise Server™ version 4.0 or later,
recent messages might also appear on your device
when you connect to the wireless network for the first
time. Contact your system administrator for more
information.

34: Email and PIN messages — frequently asked questions

How do I create and use links in
messages?
Links appear in your messages as underlined text.
Messages can contain links to various items such as
phone numbers, web sites, and email addresses. When
you receive a message that contains a link, click the
link. In the menu, click the menu items that apply to
the type of link selected.
The BlackBerry® device should automatically
recognize most linkable items as links. To create a link
for a PIN, type pin: before typing the PIN number.

If your device is not enabled for wireless email
reconciliation, your device must be integrated with an
account that uses the BlackBerry Desktop Redirector
or the BlackBerry Enterprise Server™ to file messages.
You must perform an initial email reconciliation with
the BlackBerry Desktop Software so that the folders in
your desktop email program appear on your device.
See the BlackBerry Desktop Software Online Help for
more information about configuring email
reconciliation manually.

Can I hide sent messages?

Why is “More available” appearing at
the end of my message?

Yes. In the messages options, click General Options.
Set the Hide Sent Messages field to Yes.

Long messages are sent to your BlackBerry® device in
sections. As you read the first section, the next section
should be sent to your device automatically, if you are
in a wireless coverage area. However, it might take
several seconds before your device receives the next
section.

Note:
To view sent messages, in a messages list, click the
trackwheel. Click View Folder. Click Sent Items. Click
Select Folder.

To send only the first section of long messages to your
device, in the messages options, click General
Options. Set the Auto More field to No. The next time
that you receive a long message, “More available”
appears at the bottom. To request more of the
message, click the trackwheel. Click More. To view the
rest of the message, click More All.

Why can’t I see a new message in a
messages list even though I received
notification?

Can I file messages?

If email messages are sent to your BlackBerry® device
from specific desktop email program folders and, in
the general messages options, you set the Hide Filed
Messages option to Yes, new messages that are sent
to your device should be filed automatically, and might
not appear in a messages list. To view all your
messages, set the Hide Filed Messages field to No.

Yes. If you have turned on wireless email reconciliation
for your BlackBerry® device, any messages that you
file on your device are also filed in your desktop email
program.

Why is there a different icon beside
some items in a messages list?
Different icons are used in a messages list to indicate
message status, saved web pages, call logs, messages
with attachments, and so on. See the printed
documentation that accompanied your BlackBerry®
device for more information about message status
indicators.

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User Guide

Why are call logs appearing in a
messages list?
When you make or receive a call, the BlackBerry®
device creates a call log that contains information
about the call. To stop call logs from appearing in a
messages list, in the phone options, click Call
Logging. Set the Show These Call Log Types In
Message List field to None.

How do I show more of a subject line
for my messages?
To show more of the subject line for your messages,
you can hide the time that the message was received
and the name of the sender or recipient of the
message. In the messages options, click General
Options. Set the Display Time and Display Name
fields to No.

If you have turned on wireless email reconciliation,
messages that you delete in your desktop email
program are also deleted on your device. Messages
that you delete on your device are also deleted in your
desktop email program.
If you deleted multiple messages using Delete Prior,
the messages are only deleted from your device.

How do I change how long messages
and phone call logs remain in a
messages list?
To change the number of days that your BlackBerry®
device keeps messages and call logs in a messages
list, in the message options, click General Options.
Set the Keep Messages field.

In the messages options, click General Options. Set
the Make PIN Messages Level 1 field to Yes.

Messages that are sent to your device that are older
than the number of days that you specify in the Keep
Messages field are deleted from your device. The
messages can be restored, however, if you set the Keep
Messages field to a longer period of time. When you
increase the amount of time in this field, any messages
that are sent to your device during that period of time
appear in a messages list.

Can I remove the prompt that
appears before I delete messages?

How do I restrict the types of email
messages that are sent to my device?

Yes. In the messages options, click General Options.
Set the Confirm Delete option to No.

You can create filters to send only specific email
messages to your BlackBerry® device.

How do I identify received PIN
messages as high priority?

See “Create filters” on page 14 for more information.

Why were some of my messages
deleted from the device?
If your BlackBerry® device memory is full, your device
deletes the oldest messages from the messages list to
accommodate new ones. It does not delete saved
messages.

114

To stop messages that do not meet any filter criteria
from being sent to your device, in the message options,
click Email Filters. Set the If no filters apply, send
email to handheld field to No.

34: Email and PIN messages — frequently asked questions

How do I create a generic filter?
To create a generic filter, use an asterisk (*) when
specifying the contacts to which the filter applies. In
the messages options, click Email Filters. In the From
field, specify part of the sender's address and use an
asterisk (*) in place of the remaining part.

Why are some messages sent to my
device even though I have created a
filter?
Filters must be enabled before they apply to your
messages. In the messages options, click Email
Filters. Verify that the check boxes beside all the
filters that you want to apply to your messages are
enabled. Verify that the filters are in the correct order
so they can be applied to your messages properly.

Why can’t I specify some folders from
which email messages are
redirected?
On the Folder Redirection screen, folders with check
boxes that have broken borders are not enabled for
redirection. If your BlackBerry® device is integrated
with an account that uses BlackBerry Enterprise
Server™ version 4.0 or later, the folders should be
enabled automatically after a short period of time. To
enable all folders manually for redirection, in the
messages options, click Email Settings. Click the
trackwheel. Click Folder Redirection. On the Email
Reconciliation screen, set the Wireless Reconcile field
to Off. Save your changes. Open the Email
Reconciliation screen again and set the Wireless
Reconcile field to On. Save your changes.

How do I make changes to the folders
on my device?
You cannot add, edit, or delete folders from your
BlackBerry® device. To add, edit, or delete a folder,
change it in your desktop email program and reconcile
your email messages with your device.
If your device is enabled for wireless email
reconciliation, changes that you make to the folders in
your desktop email program should be synchronized
with your device over the wireless network.
If your device is not enabled for wireless email
reconciliation, reconcile your email manually using the
BlackBerry Desktop Software. See the BlackBerry
Desktop Software Intellisync Online Help for more
information.

How do I stop email messages from
being sent to my device?
If you are using the BlackBerry Desktop Software, in
the Redirector Settings tool, clear the Redirect
incoming messages to your handheld check box.
If your BlackBerry® device is integrated with an
account that uses BlackBerry Enterprise Server™
version 4.0 or later, in the messages options, click
Email Settings. Set the Send Email To Handheld field
to No.

How do I stop messages that are sent
from my desktop email program from
appearing on my device?
In the messages options, click Email Settings. Click
the trackwheel. Click Folder Redirection. Clear the
check box beside the Sent Items folder.

Can I change the default email
account that is used when I send

115

User Guide

messages from the main messages
list?
Yes. If your BlackBerry® device is integrated with more
than one email account, you might be able to set
which email account is used by default when you send
messages from the main messages list. In the device
options, click Advanced Options. Click Message
Services. Set the Messaging (CMIME) field.

What do the [Disclaimer On] and
[Disclaimer Off] headers mean?
If your BlackBerry® device is integrated with an
account that uses BlackBerry Enterprise Server®
version 4.0 or later, your system administrator might
have assigned an IT policy to your device that adds a
disclaimer to your email messages after you send
them. You cannot edit this disclaimer. The [Disclaimer
On] and [Disclaimer Off] headers indicate whether or
not the BlackBerry Enterprise Server adds a disclaimer
to messages that you send.
To remove the disclaimer, click the trackwheel. Click
Remove Disclaimer. To add the disclaimer again, click
the trackwheel. Click Add Disclaimer.

116

35
SMS messages — frequently asked questions
Why can’t I send SMS messages?
Can I verify that my SMS message has reached its
recipients?
How do I display more items in an SMS message
thread?
Can I hide sent messages?
Can I remove the prompt that appears before I delete
messages?
Why were some of my messages deleted from the
device?
Why aren’t all the SMS options described appearing
on my device?
What are the Validity Period, Sent As, and Network to
Send Over fields in the SMS options?
How do I change how long messages and phone call
logs remain in a messages list?

Why can’t I send SMS messages?
Verify that you are in a wireless coverage area and
that your BlackBerry® device is connected to the
wireless network. See the printed documentation that
accompanied your device for more information about
wireless coverage levels.
If you send a message and you are not in a wireless
coverage area, the device sends the message when
you return to a wireless coverage area.
Verify that fixed dialing number mode is not enabled.
In the phone options, click FDN Phone List. Click the
trackwheel. Click Disable FDN mode.

If you still cannot send SMS messages, verify that your
plan supports sending and receiving SMS messages.
Contact your service provider for more information.

Can I verify that my SMS message
has reached its recipients?
Yes. In the device options, click SMS. Set the Delivery
Reports field to On.
When your SMS message reaches its recipient, a D
appears beside the check mark in a messages list.

How do I display more items in an
SMS message thread?
In the device options, click SMS. In the Number Of
Previous Items field, set the number of SMS messages
to display.

Can I hide sent messages?
Yes. In the messages options, click General Options.
Set the Hide Sent Messages field to Yes.
Notes:
If you set the Hide Sent Messages field to Yes, and
you open an SMS message that is part of a thread, the
sent messages appear in the thread.
To view all sent SMS messages, in a messages list,
click the trackwheel. Click View Folder. Click SMS
Outbox. Click Select Folder.

User Guide

Why aren’t all the SMS options
described appearing on my device?
Depending on your service provider plan, some SMS
message options might not be available on your
BlackBerry® device. Contact your service provider for
more information.

What are the Validity Period, Sent As,
and Network to Send Over fields in
the SMS options?
The Validity Period field specifies how long the service
center should keep your SMS messages if they cannot
be delivered to your contacts immediately. The Sent
As field specifies how to send your SMS messages. The
Network to Send Over field specifies the type of
network through which your SMS messages are sent.

118

36
MMS messages — frequently asked questions
Can I send and receive MMS messages?
Can I specify when my device should receive MMS
messages?
Can I hide sent messages?
Can I filter unwanted MMS messages?

Can I filter unwanted MMS
messages?
Yes. In the device options, click MMS. In the Message
Filtering section, select the Reject Anonymous
Messages check box or the Reject Advertisements
check box.

Can I configure notification for all MMS messages?
Can I pause, resume, or restart a slideshow
presentation?

Can I configure notification for all
MMS messages?

Can I view the size of my MMS messages before I send
them?

Yes. You can set delivery reports, which notify you and
a sender when an MMS message has been received or
read. To set delivery reports, in the device options,
click MMS. In the Notifications section, set the
notification options.

How do I change how long messages and phone call
logs remain in a messages list?

Can I send and receive MMS
messages?

To set whether delivery reports are sent when they are
requested by a sender, set the Allow Delivery
Confirmation and Allow Read Confirmation options.

Yes, if your service provider plan includes MMS
messages and your BlackBerry® device is provisioned
for the service. Contact your service provider for more
information.

To set whether you request delivery reports when you
send MMS messages, set the Confirm Delivery and
Confirm Read options.

Can I specify when my device should
receive MMS messages?
Yes. In the device options, click MMS. To set when
your BlackBerry® device communicates with the
Multimedia Messaging Service Centre (MMSC), set
the Multimedia Reception field.
To set when your BlackBerry device receives MMS
messages, set the Automatic Retrieval field.

Can I pause, resume, or restart a
slideshow presentation?
Yes. In an open message, click the trackwheel. Click
Pause, Resume, or Restart.

Can I view the size of my MMS
messages before I send them?
Yes. In the open message, click the trackwheel. Click
Options.

User Guide

120

37
Attachments — frequently asked questions
Can I view file attachments on my device?
How do I view password-protected file attachments?
Can I set the amount of memory that my device uses
for file attachments?
How do I change how file attachments are displayed?
How do I view cell contents in spreadsheet
attachments?
Why can’t I view presentation slides?
Why is “More available” appearing at the end of my
file attachment?
How do I search for text in a file attachment?
What does skipped content mean?
Can I view tracked changes in document
attachments?
Why do some characters not appear correctly on my
device?

Can I view file attachments on my
device?
Yes, if attachment viewing is enabled for your
BlackBerry® device. When you receive a message with
an attachment, click the trackwheel. If Open
Attachment appears in the menu, you can view
attachments on your device. If Open Attachment does
not appear in the menu, your device might not be
enabled for attachment viewing.

To view document and spreadsheet attachments, your
device must be integrated with an account that uses
BlackBerry Enterprise Server™ version 3.6 or later for
Microsoft® Exchange, BlackBerry Enterprise Server
version 2.2 or later for IBM® Lotus® Domino®,
BlackBerry Enterprise Server version 4.0 or later for
Novell® GroupWise®, or the BlackBerry Internet
Service™.
To view .zip, .htm, or .html attachments, your device
must be integrated with an account that uses
BlackBerry Enterprise Server version 3.6 Service Pack 1
or later for Microsoft Exchange, BlackBerry Enterprise
Server version 2.2 Service Pack 1 or later for IBM Lotus
Domino, BlackBerry Enterprise Server version 4.0 or
later for Novell GroupWise, or the BlackBerry Internet
Service.
To view image attachments, your device must be
integrated with an account that uses BlackBerry
Enterprise Server version 4.0 or later or the BlackBerry
Internet Service.
Contact your system administrator or service provider
for more information.

How do I view password-protected
file attachments?
You can only view password-protected .pdf files. If you
receive a .pdf file that is password-protected, you must
type the password to view the file. On the attachment
screen, click the file name. Click Password. Type the
password. Click the trackwheel.

User Guide

Can I set the amount of memory that
my device uses for file attachments?
Yes. In the open attachment, click the trackwheel.
Click Options. Set the Cache Size field.

How do I change how file
attachments are displayed?
Open the full content for a file attachment. Click the
trackwheel. Click Options.
To change the font for your file attachments, set the
Font Family and Font Size fields.
In document attachments, to use font sizes that reflect
those in the original document, set the Reflect
Original Font Sizes field to Yes.
To show a grid when viewing spreadsheet
attachments, set the Show Gridlines field to Yes.
To label spreadsheet columns with letters and label
spreadsheet rows with numbers, set the Display
Labels field.

How do I view cell contents in
spreadsheet attachments?
When you select a cell, the contents appear at the top
of the screen. If the contents are too long to see, click
the cell. Click View Cell.
To view the contents of all the cells in a column, click
the column label at the top of the screen. Click Fit.
To change the column size for all the columns in a
spreadsheet, click the unmarked column label in the
top left corner of the screen. Click a preferred size.
To change the default column size for all spreadsheet
attachments, in the attachment options, set the
Column Width field to Large.

Why can’t I view presentation slides?
To view a Microsoft® PowerPoint® presentation in its
original format, your BlackBerry® device must be
integrated with an account that uses BlackBerry
Enterprise Server™ version 4.1 or later.

Why is “More available” appearing at
the end of my file attachment?
Long attachments are sent to your BlackBerry® device
in sections. As you read the first section, the next
section should be sent to your device automatically, if
you are in a wireless coverage area. However, it might
take several seconds before your device receives the
next section.
To send only the first section of long attachments to
your device, in the messages options, click General
Options. Set the Auto More field to No. The next time
that you receive a long attachment, “More available”
appears at the bottom. To request more of the file
attachment, click the trackwheel. Click More. To view
the rest of the attachment, click More All.

How do I search for text in a file
attachment?
In the attachment, click the trackwheel. Click Find.
Type the text. Click the trackwheel.
To make the Find feature case sensitive when
searching, select the Case Sensitive Search check
box.
If you have not retrieved all the text for a file
attachment, a dialog box appears. To search the
remaining text in the attachment, click Yes. If the
search term is found, the content should be retrieved
automatically.
To view the text on your BlackBerry® device, verify that
you are in a wireless coverage area and that your
device is connected to the wireless network. See the
printed documentation that accompanied your device
for more information about wireless coverage levels.

122

37: Attachments — frequently asked questions

What does skipped content mean?
The skipped content bar appears in a document
attachment when more content is available, but it has
not been retrieved. To retrieve skipped content, click
the skipped content bar. Click More.

Can I view tracked changes in
document attachments?
Depending on the document type, you might be able
to view tracked changes. In a document attachment,
click the trackwheel. Click Show Changes. To hide
tracked changes, click the trackwheel. Click Hide
Changes.

123

User Guide

124

38
Synchronization — frequently asked
questions
Can I reconcile email messages over the wireless
network?
Can I synchronize PIM items over the wireless
network?
How do I handle conflicts between my device and my
desktop email program?
Why do some characters in my desktop calendar not
appear correctly after synchronization?
Why are some of my email messages not reconciling
over the wireless network?
Can I reconcile my personal folders?
Can I empty the deleted messages folder on my
computer remotely?
Can I determine how much memory each database on
my device is using?

Can I reconcile email messages over
the wireless network?
Yes. If your BlackBerry® device is integrated with an
account that uses BlackBerry Enterprise Server™
version 3.6 or later for Microsoft® Exchange,
BlackBerry Enterprise Server version 2.2 or later for
IBM® Lotus® Domino®, or BlackBerry Enterprise
Server version 4.0 or later for Novell® GroupWise®,
verify that wireless email reconciliation is turned on in
the messages options.

If your device is integrated with an account that uses
the BlackBerry Internet Service™, and your service
provider supports wireless email reconciliation, verify
that you have turned on wireless email reconciliation
in the messages options.

Can I synchronize PIM items over the
wireless network?
Yes. If your BlackBerry® device is integrated with an
account that uses BlackBerry Enterprise Server™
version 4.0 or later, verify that wireless
synchronization is turned on in the tasks, memo,
address book, and calendar options.
If your device is integrated with an account that uses
BlackBerry Enterprise Server version 2.1 or later,
calendar appointments and meetings might be the
only PIM items that can be synchronized over the
wireless network. See the BlackBerry Desktop
Software Online Help for more information about
setting wireless calendar synchronization.
You must be in a wireless coverage area and your
BlackBerry® device must be connected to the wireless
network for PIM items to synchronize over the wireless
network. See the printed documentation that
accompanied your device for more information about
wireless coverage levels.

User Guide

How do I handle conflicts between
my device and my desktop email
program?

Why do some characters in my
desktop calendar not appear
correctly after synchronization?

A conflict might occur if you edit the same item on
your BlackBerry® device and in your desktop email
program before synchronization occurs.

If you create calendar entries on your BlackBerry®
device that contain special accents or characters, and
your desktop computer does not support those
accents or characters, the characters do not appear in
your desktop calendar correctly. On your desktop
computer, verify that you have the correct default code
page set and that you have proper font support
installed on your computer. See your Microsoft®
Windows® Online Help for more information about
setting the default code page for your computer.

If you turn on wireless email reconciliation, set
whether the device or desktop email program takes
precedence when a conflict occurs. In the messages
options, click Email Reconciliation. Set the On
Conflicts field. You can set this option for each email
account that is integrated with your device.
If you turn on wireless PIM synchronization, the
information in your desktop email program should
automatically take precedence over the data on your
device when a conflict occurs. If you turn off wireless
PIM synchronization and make changes to a PIM entry
in your desktop email program and on the device, the
conflicting information on the device is replaced by
the information in your desktop email program when
you turn on wireless PIM synchronization again. If you
want to select manually how conflicts are handled,
synchronize your device using the BlackBerry Desktop
Software before you turn on wireless PIM
synchronization.
If you use the BlackBerry Desktop Software to turn on
wireless calendar synchronization, you can adjust the
calendar conflict resolution settings in the BlackBerry
Desktop Software. See the BlackBerry Desktop
Software Online Help for more information.

Why are some of my email messages
not reconciling over the wireless
network?
If you are not in a wireless coverage area, your
messages are not reconciled over the wireless
network. See the printed documentation that
accompanied your BlackBerry® device for more
information about wireless coverage levels.
If you are in a wireless coverage area and you want to
initiate email reconciliation from the device, in a
messages list, click the trackwheel. Click Reconcile
Now.

Can I reconcile my personal folders?
Yes. If you are a Microsoft® Exchange user, and you
use personal folders, you can reconcile email
messages with personal folders using the BlackBerry
Desktop Software. See the BlackBerry Desktop
Software Online Help for more information.
Note:
Even if you have turned on wireless email
reconciliation on your BlackBerry® device, you must
use the BlackBerry Desktop Software with personal
folders.

126

38: Synchronization — frequently asked questions

Can I empty the deleted messages
folder on my computer remotely?
Yes. In the messages options, click Email
Reconciliation. Click the trackwheel. Click Purge
Deleted Items. Click Yes.
To use this feature, your BlackBerry® device must be
integrated with an account that uses BlackBerry
Enterprise Server™ version 3.6 or later for Microsoft®
Exchange and wireless email reconciliation must be
turned on. Verify that you are in a wireless coverage
area and that your BlackBerry® device is connected to
the wireless network. See the printed documentation
that accompanied your device for more information
about wireless coverage levels.

127

User Guide

128

39
Phone — frequently asked questions
Why can I not make calls?

Why can I not make calls?

Why am I no longer receiving calls?

How do I make calls from the Home screen?
Can I use the phone when the device or keyboard is
locked?
How do I format conference call numbers in
messages?
Can I block calls?

If you still cannot make calls, verify that fixed dialing
number mode is turned off. In the phone options, click
FDN Phone List. Click the trackwheel. Click Disable
FDN mode.

Can I use call forwarding?
How do I edit the phone number to which my calls are
forwarded?
Why has my voice mail number changed?
Can I use call waiting?
Can I use FDN mode on my device?
Can I use a TTY device with my device?
How do I hide my device phone number from a contact
when making a call?

Why am I no longer receiving calls?
Verify that you are in a wireless coverage area and
that your BlackBerry® device is connected to the
wireless network. See the printed documentation that
accompanied your device for more information about
wireless coverage levels.
If you still cannot receive calls, verify that call blocking
and call forwarding are turned off.

Can I set the phone to display frequently called
numbers?

How do I make calls from the Home
screen?

How do I change how long messages and phone call
logs remain in a messages list?

In the phone options, click General Options. Verify
that the Dial From Home Screen field is set to Yes.
You can make calls from the Home screen, but you
cannot use Home screen shortcuts.

How do I stop my device from answering or ending
calls automatically?
Can I change how my phone number appears in the
phone?
Why isn’t the ring tone being played the number of
times that I have set?

Can I use the phone when the device
or keyboard is locked?
The BlackBerry® device is designed to enable you to
make emergency calls when your device or keyboard
is locked.

User Guide

See “Make emergency calls” on page 42 for more
information.

Can I block calls?

If your device is integrated with a corporate email
account, you might be able to make other phone calls
when your device is locked. Contact your system
administrator for more information.

Yes, if your service provider plan includes call barring
and your SIM card is provisioned for the service. Your
service provider also must provide you with a default
call barring password. Contact your service provider
for more information.

If you receive a call when the keyboard is locked, the
keyboard unlocks when you answer the call.

You can block all incoming calls or block incoming
calls when you are roaming only.

If you receive a call when the device is password
locked, you can answer the call, but your device
remains password locked during the call. You can
perform regular phone actions, such as mute and hold.
When you end the call, the device remains password
locked.

You can also block all outgoing calls, all international
outgoing calls, or block all international outgoing calls
when you are roaming only.

How do I format conference call
numbers in messages?
You can format conference call numbers as links in
your messages so that recipients can join your
conference call quickly.
In your message, type the main conference call bridge
phone number. Perform one of the following actions:
•

Type X and add the access code as an extension.

•

To insert a 2-second pause, press the Alt key + N
before you type the access code. You can insert
multiple pauses

•

To insert a wait, press the Alt key + B before you
type the access code.

Note:
If you use a pause or a wait, you must type Tel: directly
before the main conference call bridge phone number.
Do not type a space between Tel: and the number.

Can I use call forwarding?
Yes, if your service provider plan includes call
forwarding and your SIM card is provisioned for the
service. Contact your service provider for more
information.

How do I edit the phone number to
which my calls are forwarded?
To edit a call forwarding phone number that you have
added, delete the current phone number and type a
new phone number.

Why has my voice mail number
changed?
Your wireless service provider might have updated
your voice mail number over the wireless network. To
edit your voice mail number, in the phone options,
click Voice Mail. Type a voice mail access number and
any additional numbers, such as a password or
extension. Click the trackwheel. Click Save.
See “Set voice mail options” on page 46 for more
information.

130

39: Phone — frequently asked questions

Can I use call waiting?
Yes, if your service provider plan includes call waiting
and your SIM card is provisioned for the service.
Contact your service provider for more information.

Can I use FDN mode on my device?

How do I stop my device from
answering or ending calls
automatically?
If you use a holster with your BlackBerry® device, you
can set how calls are handled when you insert or
remove your device from the holster.

Yes, if your SIM card is provisioned for the service.
Your service provider must also provide you with a SIM
card PIN2 code. Contact your service provider for
more information.

To stop your device from answering calls
automatically when you remove it from the holster, in
the phone options, click General Options. Set the
Auto Answer Calls field to No.

Can I use a TTY device with my
device?

To stop your device from ending calls automatically
when you insert it in the holster, in the phone options,
click General Options. Set the Auto End Calls field to
No.

Yes, if your service provider supports TTY devices. The
TTY device must operate at 45.45 bits per second, and
you must insert the TTY device connector into your
BlackBerry® device headset jack. If you use an RJ-11
connector, you must use an adapter to connect the
TTY device to your device.
TTY is only available on some BlackBerry devices.

How do I hide my device phone
number from a contact when making
a call?

Can I change how my phone number
appears in the phone?
Yes. Edit your SIM card phone number to change how
your phone number appears in the phone. In the
device options, click Advanced Options. Click SIM
Card. Click the trackwheel. Click Edit SIM Phone
Number. Edit your phone number.

In the phone options, click General Options. Set the
Restrict My Identity field to Yes.

If you edit your SIM card phone number, the number
that appears in the My Number field in the phone
changes. Editing the SIM card phone number does not
change the actual number that is used to make and
receive calls.

Can I set the phone to display
frequently called numbers?

You can also hide your phone number so that it does
not appear in the phone. In the phone options, click
General Options. Set the Show “My Number” field to
No.

Yes. You can set the phone to display a list of
frequently or recently called numbers instead of call
logs. In the phone options, click General Options. Set
the Phone List View field.

131

User Guide

132

40
Browser — frequently asked questions
Why are there no browsers available on my device?
Can I use the BlackBerry Browser?
How do I change my browser settings?
How do I change the browser home page?
How do I change the type of content that the browser
accepts?
Can I override the character set encoding of web
pages?
Why do some characters not appear correctly on my
device?
How do I select images and text on a web page?
What is the Available Offline check box that appears
when I’m adding a bookmark?
Can I view web pages that contain JavaScript or
animated graphics?
Why did a web page form not submit?
Can I be prompted before scripts are run on my
device?
With multiple browsers on my device, how do I connect
a browser with a Home screen shortcut key?
How do I change which browser opens when I click a
link in an open message?
On my browser home page, when I hold the Escape
button, the program closes. Can I change this?
How do I set WAP Browser security options?
How do I set BlackBerry Browser security options?

Why are there no browsers available
on my device?
Verify that you are in a wireless coverage area and that
your BlackBerry® device is connected to the wireless
network. See the printed documentation that
accompanied your device for more information about
wireless coverage levels.
Depending on your service provider or your theme, the
location and name for your device browsers might
change.

Can I use the BlackBerry Browser?
Yes, if your BlackBerry® device is integrated with an
account that uses BlackBerry Enterprise Server™
version 3.5 or later for Microsoft® Exchange,
BlackBerry Enterprise Server version 2.2 or later for
IBM® Lotus® Domino®, or BlackBerry Enterprise
Server version 4.0 or later for Novell® GroupWise®.
Contact your system administrator for more
information about the BlackBerry Browser.

How do I change my browser
settings?
In the browser, click the trackwheel. Click Options.
Various settings are available on the Browser
Configuration, General Properties, and Cache
Operations screens.
Note:
You might be restricted from changing your
BlackBerry® device browser settings. Contact your
system administrator for more information.

User Guide

How do I change the browser home
page?
In the browser options, click Browser Configuration.
In the Home Page Address field, change the web
page address. Save the changes.
Depending on your service provider, you might not be
able to change your home page.

How do I change the type of content
that the browser accepts?
In the browser options, click Browser Configuration.
Set the Content Mode field. Save the changes.

Can I override the character set
encoding of web pages?
Yes. On a web page, click the trackwheel. Click Set
Encoding. Clear the Auto mode check box. Set the
Default Charset field. Click OK. The browser uses the
default character set to display all web pages.

How do I select images and text on a
web page?
To select text and images that are not links, on a web
page, click the trackwheel. Click Select Mode. In
select mode, you can scroll through content one line at
a time and select images. To switch your browser back
to view mode, click the trackwheel. Click View Mode.
In view mode, you can scroll through web page content
quickly and the cursor only selects links.

What is the Available Offline check
box that appears when I’m adding a
bookmark?
If you select the Available Offline check box, you can
view a web page when your BlackBerry® device is not
connected to the wireless network or when you are
outside a wireless coverage area. When you view the
web page offline, it displays the information that was
current when you last viewed the bookmark online. To
change this check box, you must create the bookmark
again.

Can I view web pages that contain
JavaScript or animated graphics?
Yes. Use the BlackBerry® Browser to view HTML web
pages that contain JavaScript™ or animated graphics.
To view web pages that contain JavaScript, in the
browser options, click Browser Configuration. Select
the Support JavaScript check box. Save the changes.
To view animated graphics, in the browser options,
click General Properties. Set the Repeat Animations
field. Save the changes.
To view web pages that contain JavaScript or animated
graphics using the BlackBerry Browser, your
BlackBerry device must be integrated with an email
account that uses BlackBerry Enterprise Server™
version 4.0 or later. Contact your system administrator
for more information.
Note:
The BlackBerry Browser does not support some style
sheets or dynamic HTML.

Why did a web page form not submit?
Verify that you are in a wireless coverage area and that
your BlackBerry® device is connected to the wireless
network. See the printed documentation that
accompanied your device for more information about
wireless coverage levels.

134

40: Browser — frequently asked questions

Can I be prompted before scripts are
run on my device?
Yes. In the browser options, click General Properties.
Select the Prompt Before Running WML Scripts
check box. You are prompted before browser scripts
are run.

With multiple browsers on my device,
how do I connect a browser with a
Home screen shortcut key?
In the device options, click Advanced Options. Click
Browser. In the W hotkey configuration field, select
which WAP Browser opens when you press the W key
on the Home screen. In the B hotkey configuration
field, select which BlackBerry Browser opens when you
press the B key on the Home screen.
You can only change these fields if you have multiple
browsers for the same browser type on your device.
Also, the shortcut keys are only available on the Home
screen if, in the general phone options, the Dial From
Home Screen field is set to No.

On my browser home page, when I
hold the Escape button, the program
closes. Can I change this?
Yes. In the browser options, click General Properties.
Select the Prompt Before Closing Browser On Escape
check box. A dialog box appears before the browser
closes.

How do I set WAP Browser security
options?
To set WAP Browser security, in the device options,
click Security Options. Click WTLS (Wireless
Transport Layer Security). In the Encryption
Strength field, set the encryption level for connecting
to your WAP gateway. In the Prompt For Server Trust
field, set whether a dialog box appears when the
BlackBerry® device cannot authenticate a WTLS
connection automatically.

How do I set BlackBerry Browser
security options?

Note:
Depending on your theme, a programs list might be
available. If your theme uses a programs list, shortcuts
can be used in the programs list, even if the Dial From
Home Screen field is set to Yes.

You can apply Transport Layer Security (TLS) to the
connection between the BlackBerry Enterprise
Server™ and a web server, or to the connection
between your BlackBerry® device and a web server.

How do I change which browser
opens when I click a link in an open
message?

To apply TLS to the connection between the
BlackBerry Enterprise Server and a web server, set the
TLS Default field to Proxy. Set the Allow HTTPS
Redirections field to Yes.

In the device options, click Advanced Options. Click
Browser. Set the Default browser configuration field.
Save the changes.

To apply TLS to the entire connection between your
device and a web server, set the TLS Default field to
Handheld. Set the fields in the General, Server
Authentication, and Client Authentication sections.

To set BlackBerry Browser security, in the device
options, click Security Options. Click TLS.

To set the algorithm type, the encryption strength, and
whether only key algorithms that are approved by
Federal Information Processing Standards (FIPS) are
supported, set the fields in the General section.

135

User Guide

To set whether you are prompted about server security
issues, set the fields in the Server Authentication
section. If you set a field to No, connections should be
prevented if a server security issue occurs.
To set whether you are prompted about client security
issues, set the fields in the Client Authentication
section. If you set a field to No, connections should be
prevented if a client security issue occurs.

136

41
Contacts — frequently asked questions
How do I add multiple contacts with the same name to
my contact list?
Can I change how my contacts or tasks display?
What are the User 1, User 2, User 3, and User 4 fields
on the New Address screen?
Why does the Add Custom Phone Tune option not
appear?
How do I change the volume level for the custom
phone tune?
Can I clear all the categories that apply to a contact,
task, or memo?
Can I remove the prompt that appears before I delete
contacts, calendar entries, tasks, or memos?

What are the User 1, User 2, User 3,
and User 4 fields on the New Address
screen?
These fields are custom fields where you can add
information about your contacts, such as spouse name
or nickname. You can set up your BlackBerry® Desktop
Software to synchronize with these custom fields in
your desktop email program.
You can only synchronize the information in a custom
field with a text field in your desktop email program.
For example, you cannot add a contact’s birthday in a
custom field and synchronize it with your desktop
email program. The birthday field is a date field in your
desktop email program, not a text field.

How do I know how many contacts, calendar entries,
tasks, or memos I have saved?

To change the field name for a custom field, when
creating or editing a contact, click the trackwheel.
Click Change Field Name.

How do I add multiple contacts with
the same name to my contact list?

See the BlackBerry Desktop Software Online Help for
more information about synchronizing custom fields
with fields in your desktop email program.

In the address book options, set the Allow Duplicate
Names field to Yes. Save the changes.

Can I change how my contacts or
tasks display?
Yes. In the address book, tasks, or memo options, set
the Sort By field. Save the changes.

Why does the Add Custom Phone
Tune option not appear?
The Add Custom Phone Tune option does not appear
in the menu if a custom phone tune has already been
added for the contact. A Calls From profile exception
appears in the profiles list for contacts with a custom
phone tune.

User Guide

How do I change the volume level for
the custom phone tune?
Custom phone tunes are based on the active
notification profile. When you add a custom phone
tune from the address book, the volume for the tune
matches the volume that is set in the active
notification profile. To create a custom phone tune
with a different volume level, in the profiles list, create
an exception that is based on a profile that is different
from the active profile.

Can I clear all the categories that
apply to a contact, task, or memo?
Yes. When editing the contact, task, or memo, click the
trackwheel. Click Categories. Click the trackwheel.
Click Clear Selection. Save the changes.

Can I remove the prompt that
appears before I delete contacts,
calendar entries, tasks, or memos?
Yes. In the address book, calendar, tasks, or memo
options, set the Confirm Delete option to No. Save the
changes.

How do I know how many contacts,
calendar entries, tasks, or memos I
have saved?
In the address book, calendar, tasks, or memo options,
the Number of Entries field displays how many
contacts, calendar entries, tasks, or memos are saved.

138

42
Calendar — frequently asked questions
Can I synchronize PIM items over the wireless
network?

How do I expand the number of hours
that are shown in the calendar?

Are there any restrictions for using the calendar with
Lotus Notes?

In the calendar options, set the Start Of Day and End
Of Day fields. Save the changes.

How do I expand the number of hours that are shown
in the calendar?
How do I change the day of the week that displays
first when viewing the calendar in Week view?

How do I change the day of the week
that displays first when viewing the
calendar in Week view?

Can I remove the prompt that appears before I delete
contacts, calendar entries, tasks, or memos?

In the calendar options, set the First Day Of Week
field. Save the changes.

How do I scroll through the calendar in each view?
How do I change how long appointments remain in
the device calendar?

How do I scroll through the calendar
in each view?

How do I know how many contacts, calendar entries,
tasks, or memos I have saved?

In Day view, roll the trackwheel to move through the
hours in a day. Roll the trackwheel to the top of the
screen to select a day in the navigation bar. Click the
trackwheel to view the selected day. Hold the Alt key
and roll the trackwheel to move from one day to the
next.

Can I set a snooze time for task and calendar
reminders?
What is dismissed if I click Dismiss All in a reminder?
Can I show tasks in the device calendar?
Why do some characters in my desktop calendar not
appear correctly after synchronization?

Are there any restrictions for using
the calendar with Lotus Notes?
Yes. If you are an IBM® Lotus Notes® user, you cannot
create appointments that span multiple days. Also, you
can only edit the Subject, Location, Reminder, and
Notes fields and the Mark as Private check box when
editing a recurring appointment or meeting. When
editing a recurring meeting that you created, you can
also edit the meeting participants.

In Week view, roll the trackwheel to move vertically
through the hours in a day. Hold the Alt key and roll
the trackwheel to move horizontally through the days
of the week.
In Month view, roll the trackwheel to move horizontally
through the days of the month. Hold Alt and roll the
trackwheel to move vertically between weeks.
In Agenda view, roll the trackwheel to move through
the appointments. Hold the Alt key and roll the
trackwheel to move through days.

User Guide

How do I change how long
appointments remain in the device
calendar?
To change the number of days that your BlackBerry®
device keeps appointments in the calendar, in the
calendar options, set the Keep Appointments field.
Appointments in your device calendar that are older
than the number of days that you specify in the Keep
Appointments field are deleted from your device. The
appointments can be restored, however, if you set the
Keep Appointments field to a longer period of time.
When you increase the amount of time in this field, any
appointments in your calendar during that period of
time appear in your device calendar.

Can I set a snooze time for task and
calendar reminders?
Yes. In the tasks or calendar options, set the Snooze
field.

What is dismissed if I click Dismiss All
in a reminder?
If Dismiss All appears in a task or calendar reminder,
more than one task or calendar reminder is available.
If you click Dismiss All, the current reminder and all
other reminders of that type are dismissed.

Can I show tasks in the device
calendar?
Yes. In the calendar options, set the Show Tasks field
to Yes. Save the changes.

140

43
Bluetooth — frequently asked questions
How do I connect my BlackBerry device with another
Bluetooth-enabled device?
How do I connect my BlackBerry device with my
computer?
How do I know when my Bluetooth radio is on?
What if I can’t type a passkey on the Bluetoothenabled device that I want to pair with?
Why does my list of paired Bluetooth-enabled devices
not appear?
Can I connect to Bluetooth-enabled devices without
being prompted?
Can I prevent Bluetooth-enabled devices from
discovering my device when it is within range?

How do I connect my BlackBerry
device with another Bluetoothenabled device?
Verify that your Bluetooth® radio is turned on and that
your BlackBerry® device is paired with a Bluetoothenabled device.
In the list of paired Bluetooth-enabled devices, click a
device. Click Connect.

How do I connect my BlackBerry
device with my computer?
Verify that your Bluetooth® radio is turned on and that
your BlackBerry® device is paired with your computer.
In the list of paired Bluetooth-enabled devices, click
your computer. Click Connect.

See the BlackBerry Desktop Software Online Help for
more information about connecting your device to
your computer using a Bluetooth wireless connection.

How do I know when my Bluetooth
radio is on?
Bluetooth® icons appear on the Home screen if your
Bluetooth radio is on or if you are connected with
another Bluetooth-enabled device.
See the printed documentation that accompanied your
device for more information about Bluetooth icons.

What if I can’t type a passkey on the
Bluetooth-enabled device that I want
to pair with?
If the Bluetooth®-enabled device with which you are
pairing has no screen where you can type a passkey,
the passkey might be hard-coded. Try typing 0000 in
the Enter passkey for field on your
BlackBerry® device to pair with the new Bluetoothenabled device.

Why does my list of paired Bluetoothenabled devices not appear?
Verify that your Bluetooth® radio is turned on and that
you have added Bluetooth-enabled devices to the
paired Bluetooth-enabled devices list on your
BlackBerry® device.
See “Pair with another Bluetooth-enabled device” on
page 73 for more information.

User Guide

Can I connect to Bluetooth-enabled
devices without being prompted?
You can only connect to a Bluetooth®-enabled device
without being prompted if the Bluetooth-enabled
device is paired with your BlackBerry® device. In the
paired Bluetooth-enabled devices list, click a paired
Bluetooth-enabled device. Click Device Properties.
Set the Trusted field to Yes.

Can I prevent Bluetooth-enabled
devices from discovering my device
when it is within range?
Yes. In the Bluetooth® paired devices list, click the
trackwheel. Click Options. Set the Discoverable field
to No.

142

44
Security — frequently asked questions
How do I restore my device after clearing it?

How do I prevent passwords from
accidentally being copied to the
clipboard?

How do I prevent passwords from accidentally being
copied to the clipboard?

In the password keeper options, set the Allow
Clipboard Copy field to False.

Why does the Verifying Security Software dialog box
appear when I restart my device?

Can I regenerate encryption keys from my device?
Why do additional security features appear in the
device options?
How do I specify the criteria for random passwords
that are generated in the password keeper?
How do I prevent passwords from appearing on the
screen in the password keeper?

Why does the Verifying Security
Software dialog box appear when I
restart my device?
When this dialog box appears, the BlackBerry® device
is verifying that all security software is implemented
properly on your device. The tests are designed to run
automatically when your device restarts.

How do I restore my device after
clearing it?
If your BlackBerry® device is integrated with an
account that uses BlackBerry Enterprise Server™
version 4.0 or later, contact your system administrator
to initiate enterprise activation.
If you are using the BlackBerry Desktop Software,
restore device data and services using the Backup and
Restore tool. See the BlackBerry Desktop Software
Online Help for more information.

Can I regenerate encryption keys
from my device?
If your BlackBerry® device is integrated with an
account that uses BlackBerry Enterprise Server version
4.0 or later, you can regenerate encryption keys from
the device.
If your device is integrated with an account that uses
BlackBerry Enterprise Server version 3.6 or earlier for
Microsoft® Exchange, BlackBerry Enterprise Server
version 2.2 or earlier for IBM® Lotus® Domino®, or if
you use the BlackBerry Desktop Redirector to forward
messages to your device, update the encryption keys
using the BlackBerry Desktop Software. See the
BlackBerry Desktop Software Online Help for more
information.

Why do additional security features
appear in the device options?
Additional security options such as Certificate Servers,
Certificates, Key Stores, S/MIME, and Memory
Cleaning might be available. You can use these
options with the Secure Multipurpose Internet Mail
Extensions (S/MIME) Support Package. See the S/
MIME Support Package User Guide Supplement for
more information.

User Guide

How do I specify the criteria for
random passwords that are
generated in the password keeper?
In the password keeper options, set the password
length and specify whether randomly generated
passwords must contain letters, numbers, or symbols.

How do I prevent passwords from
appearing on the screen in the
password keeper?
In the password keeper options, set the Show
Password field to False.

144

45
Shortcuts
Home screen shortcuts
Options and fields shortcuts
Navigating screens shortcuts
Typing shortcuts
Editing text shortcuts
Messages shortcuts
Search shortcuts
Attachments shortcuts
Phone shortcuts
Browser shortcuts
Calendar shortcuts
Calculator shortcuts

Home screen shortcuts
To return to the Home screen from any other screen,
press the End key.
To lock the device, set a password. Click Lock.
To lock the keyboard, on the Home screen, click
Keyboard Lock. To unlock the keyboard, double-click
the trackwheel.
To move an icon on the Home screen, select the icon.
Hold the Alt key and click the trackwheel. Click Move
Application. Roll the trackwheel to move the icon.
Click the trackwheel.
To hide an icon on the Home screen, select the icon.
Hold the Alt key and click the trackwheel. Click Hide
Application.

To show a hidden icon on the Home screen, hold the
Alt key and click the trackwheel. Click Show All. Hold
the Alt key and click a crossed-out icon. Click Hide
Application.
To switch to another program, hold the Alt key and
press the Escape button. Continue to hold the Alt key
and select a program. Release the Alt key to switch to
that program.
To switch the input language, hold the Alt key and
press the Enter key. Continue to hold the Alt key and
select a language. Release the Alt key to switch to that
language.
To switch back to your original input language, press
the Alt key + the Enter key.
To use shortcut keys to open a program from the Home
screen, open the phone options. Click General
Options. Change the Dial From Home Screen field to
No. The shortcut keys are underlined on the Home
screen. You can use these keys, but you cannot make
calls from this screen.
Notes:
You cannot hide the Options and Turn Wireless On/
Turn Wireless Off icons.
Depending on your theme, you might be able to move
programs and hide programs only through the
programs list. See “Organize the programs list” on
page 83 for more information.
If your theme uses a programs list, you can use
shortcuts in the programs list, even if the Dial From
Home Screen field is set to Yes.

User Guide

Options and fields shortcuts
To select a check box, press the Space key. To clear a
check box, press the Space key again.
To change an option field, hold the Alt key. Click a
value.
To move to an item in a list or menu, type the first
letter of the item.
To clear a field, click the trackwheel. Click Clear Field.

Navigating screens shortcuts
To move the cursor, roll the trackwheel.
To move the cursor in a different direction, hold the
Alt key and roll the trackwheel.
To exit a screen or dialog box, press the Escape
button.
To click an icon or menu item, roll the trackwheel to
select the item. Click the trackwheel.
To select multiple items or characters, hold the Shift
key and roll the trackwheel.
To page up or down in a list, hold the Alt key and roll
the trackwheel.
To move to the top of a screen, press T.
To move to the bottom of a screen, press B.
To move down a screen, press the Space key.
To move up a screen, press the Shift key + the Space
key.
To move to the next item, press N.
To move to the previous item, press P.
To delete a selected item, press the Backspace/
Delete key.

Editing text shortcuts
To select a line of text, press the Shift key and roll the
trackwheel.
To select text character by character, hold the Shift
key and roll the trackwheel.

146

To cut the selected text, press the Shift key + the
Backspace/Delete key.
To copy the selected text, press the Alt key and click
the trackwheel.
To paste the selected text, press the Shift key and
click the trackwheel.

46
Legal notice
© 2006 Research In Motion Limited. All rights
reserved. The BlackBerry and RIM families of related
marks, images and symbols are the exclusive
properties and trademarks of Research In Motion
Limited. RIM, Research In Motion, 'Always On, Always
Connected' and BlackBerry are registered with the
U.S. Patent and Trademark Office and may be
pending or registered in other countries.
The Bluetooth word mark and logos are owned by the
Bluetooth SIG, Inc. and any use of such marks by
Research In Motion Limited is under license. IBM,
Lotus, Domino, and Lotus Notes are either registered
trademarks or trademarks of International Business
Machines Corporation in the United States, other
countries, or both. JavaScript is a trademark of Sun
Microsystems, Inc. in the United States and other
countries. Microsoft, Outlook, PowerPoint, and
Windows are either registered trademarks or
trademarks of Microsoft Corporation in the United
States and/or other countries. Novell and GroupWise
are either registered trademarks or trademarks of
Novell, Inc. in the United States and other countries.
vCard and vCalendar are either registered trademarks
or trademarks of the Internet Mail Consortium.
All other brands, product names, company names,
trademarks and service marks are the properties of
their respective owners.

The BlackBerry handheld and/or associated software
are protected by copyright, international treaties, and
various patents, including one or more of the following
U.S. patents: 6,278,442; 6,271,605; 6,219,694;
6,075,470; 6,073,318; D445,428; D433,460;
D416,256. Other patents are registered or pending in
various countries around the world. Visit
www.rim.com/patents.shtml for a current listing of
applicable patents.
This document is provided “as is” and Research In
Motion Limited (RIM) assumes no responsibility for
any typographical, technical, or other inaccuracies in
this document. RIM reserves the right to periodically
change information that is contained in this
document; however, RIM makes no commitment to
provide any such changes, updates, enhancements, or
other additions to this document to you in a timely
manner or at all. RIM MAKES NO REPRESENTATIONS,
WARRANTIES, CONDITIONS, OR COVENANTS,
EITHER EXPRESS OR IMPLIED (INCLUDING,
WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED
WARRANTIES OR CONDITIONS OF FITNESS FOR A
PARTICULAR PURPOSE, NON-INFRINGEMENT,
MERCHANTABILITY, DURABILITY, TITLE, OR RELATED
TO THE PERFORMANCE OR NON-PERFORMANCE
OF ANY SOFTWARE REFERENCED HEREIN, OR
PERFORMANCE OF ANY SERVICES REFERENCED
HEREIN). IN CONNECTION WITH YOUR USE OF
THIS DOCUMENTATION, NEITHER RIM NOR ITS
AFFILIATED COMPANIES AND THEIR RESPECTIVE
DIRECTORS, OFFICERS, EMPLOYEES, OR
CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY
DAMAGES WHATSOEVER BE THEY DIRECT,
ECONOMIC, COMMERCIAL, SPECIAL,
CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR

User Guide

INDIRECT DAMAGES, EVEN IF RIM HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES,
INCLUDING, WITHOUT LIMITATION, LOSS OF
BUSINESS REVENUE OR EARNINGS, LOST DATA,
DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A
FAILURE TO REALIZE EXPECTED SAVINGS.
This document might contain references to third-party
sources of information and/or third-party web sites
(“Third-Party Information”). RIM does not control, and
is not responsible for, any Third-Party Information,
including, without limitation, the content, accuracy,
copyright compliance, legality, decency, links, or any
other aspect of Third-Party Information. The inclusion
of Third-Party Information in this document does not
imply endorsement by RIM of the third party in any
way. Any dealings with third parties, including,
without limitation, compliance with applicable
licenses, and terms and conditions are solely between
you and the third party. RIM shall not be responsible
or liable for any part of such dealings.
You are solely responsible for the selection,
implementation, and performance of any third-party
applications that you use with the handheld or
desktop software. Research In Motion does not in any
way endorse or guarantee the security, compatibility,
performance, or trustworthiness of any third-party
application and shall have no liability to you or any
third-party for issues arising from such third-party
applications.

148

Index
A
about, Convenience keys, 82
accepting
meeting invitations, 63
service books, 105

accessibility, default volume, 47
activation, enterprise, 9
adding
auto signature, 13
call forwarding number, 45
call notes, 44
contacts, 57
contacts from attachments, 31
contacts from remote address book search results, 59
contacts to email messages, 12
contacts to FDN list, 48
contacts to PIN messages, 12
contacts to profile exceptions, 78
contacts to SIM card phone book, 91
contacts to SMS messages, 20
custom phone tunes, 58
display language, 85
meeting invitees, 63
members to mailing lists, 58
multiple contacts to filters, 14
network to network list, 89
paired Bluetooth-enabled devices, 73
pauses and waits, 59, 130
programs, 53
ring tones, 53
SIM card contacts to address book, 91
See also creating

address book
adding SIM card contacts to, 91
custom fields, 137
managing remote search results, 59
searching remote, 59
sharing with Bluetooth-enabled device, 74
updating contacts from attachments, 31
See also contacts

address book attachments
about, 29, 31
adding, 12
opening, 31

addresses
image, 50
link, 50
web page, 50

alarm
frequently asked questions, 69
notification, 69
reminders and power off, 87
setting, 69
silencing, 69
snooze, 69
turning off, 69
volume, 69
weekend notification, 69
alpha-dialing, 43
animated graphics, viewing, 134
answering calls, 42

appointments
changing, 62
deleting, 63
number of, 138
opening, 62
recurring, 61
scheduling, 61
scheduling quickly, 62

area codes, setting default, 46
attachments
adding contacts from, 31
MMS messages, 23
opening, 29
shortcuts, 31
updating contacts from, 31
See also file attachments; address book
attachments; images

auto signature
about, 13
adding, 13

automatic backlighting
turning off, 81

AutoText

User Guide

about, 37
creating entries, 37
deleting entries, 37
editing entries, 37
example, 37
inserting macros, 38
specified case and smartcase, 37
turning off for SMS messages, 38
using, 37
viewing entries, 37
available features, 109

changing, 51
creating, 51
deleting, 51
moving, 52
organizing, 52
renaming folders, 52

BrickBreaker
checking high score site, 104
object, 103
paddle speed, 103
playing, 103
scoring, 103
submitting scores, 104
volume, 103

B
backlight
adjusting brightness, 82
configuring, 81

browser
about, 49
changing content type, 134
changing home page, 134
clearing cache, 52
closing, 50
controlling scripts, 135
frequently asked questions, 133
hiding, 50
home page, 50
JavaScript support, 134
navigating, 49
receiving content from web applications, 54
requirements for using, 133
selecting content, 49, 134
sending images, 50
sending links, 50
sending web page addresses, 51
shortcuts, 52
viewing content, 49, 134
viewing files in, 51
viewing history, 50
viewing images, 50
See also web pages

backlighting
turning off automatic adjustment, 81

backup
about, 35
type of device data backed up, 35

battery
about, 87
extending life, 87
level, 87

Bluetooth
about, 73
about pairings, 73
accessing address book, 74
adding paired devices, 73
connecting with another Bluetooth-enabled device, 141
connecting with your computer, 141
discoverable, 74
editing paired device name, 74
encryption, 74
frequently asked questions, 141
paired devices list, 141
phone, 74
radio, 73
radio icon, 141
removing paired devices, 74
setting BlackBerry device name, 74
trusted device, 74, 142

book icon, See service books
bookmarks
adding folders, 52
available offline, 134
150

browser push
about, 54
notification options, 54
turning on, 54

C
cache, browser, 52
calculator
converting measurements, 71

copying calculation, 71
memory, 71
shortcuts, 71

calendar
about, 61
changing default reminder length, 62
changing first day of week, 139
changing views, 61
default view, 61
dismissing all reminders, 140
expanding hours shown, 139
frequently asked questions, 139
navigating, 139
reminders and power off, 87
restrictions for Lotus Notes users, 139
scheduling appointments, 61
scheduling appointments quickly, 62
scheduling meetings, 62
setting notification for, 77
shortcuts, 63
showing tasks in, 140
snooze, 140
synchronizing, 33
today, 61
vCalendar attachments, 24
viewing agenda, 61
viewing day, 61
viewing month, 61
viewing next or previous, 61
viewing specific date, 61
viewing week, 61

call barring, See call blocking
call blocking
changing password, 45
requirements for using, 130
turning off, 44
turning on, 44

call forwarding
adding forward number, 45
changing forward number, 130
deleting forward number, 45
requirements for using, 130
setting, 45

call logs
about, 44
adding notes, 44
deleting notes, 44

editing notes, 44
forwarding notes, 44
setting, 44
using, 44

call waiting
requirements for using, 131
setting, 46

calls
alternating between, 43
answering, 42
default volume, 47
dialing using letters, 43
disconnecting from conference, 43
emergency, 42
ending, 41, 42
fixed dialing, 47
formatting conference call numbers, 130
holding, 43
ignoring, 42
logging, 44
making, 41
making conference, 43
making from Home screen, 129
making using speed dial, 42
muting, 43
resetting timers, 48
setting notification for, 77
smart dialing, 46
splitting conference, 43
transferring, 43
TTY, 47
using Bluetooth during, 74
using speakerphone, 43
See also phone

categories
about, 58
applying, 59
clearing all, 138
creating, 58
deleting, 59
sorting contacts by, 59
sorting memos by, 59
sorting tasks by, 59

cell broadcast messages
about, 20
managing channels, 21
turning on, 20

151

User Guide

changing
appointments, 62
bookmarks, 51
browser content type, 134
browser home page, 134
calendar views, 61
call blocking password, 45
contacts in profile exceptions, 78
custom fields, 137
default calendar reminders, 62
device password, 93
email message recipients, 12
email messages, 12
first day of week in calendar, 139
mailing list members, 58
meeting invitees, 63
meetings, 62
message status, 13
order of networks, 90
password keeper password, 96
PIN messages, 12
sent messages, 12
SIM card security PIN code, 92
task status, 65
volume for custom phone tunes, 138
See also editing; setting
checking voice mail, 42

clearing
all categories, 138
browser cache, 52
device data, 96
fields, 146

compressing data size, 95
conference calls, 43
conflicts, with desktop email program data, 126
connecting, to wireless network, 89
contacts
adding, 57
adding custom phone tunes, 58
adding to email messages, 12
adding to FDN list, 48
adding to PIN messages, 12
adding to SMS messages, 20
allowing duplicate, 137
applying categories, 59
assigning speed dial, 44
calling, 41

152

changing in profile exceptions, 78
clearing all categories, 138
creating categories, 58
deleting, 57
deleting categories, 59
editing, 57
frequently asked questions, 137
managing remote search results, 59
number of, 138
searching in remote address book, 59
SIM card, 91
sorting, 137
sorting by category, 59
synchronizing, 33
vCard attachments, 24
viewing, 57
See also address book

content compression
about, 94
turning on, 95

content protection
about, 94
turning on, 94

Convenience keys
about, 82
setting, 82

converting measurements, 71
copying
calculation, 71
password keeper passwords, 96
text, 38

corporate extension dialing, setting, 46
country codes, setting default, 46
coverage
frequently asked questions, 90
selecting network, 90

creating
AutoText entries, 37
bookmarks, 51
categories, 58
email messages, 11
filters, 14
filters quickly, 15
generic filters, 115
links, 113
mailing lists, 57
MMS messages, 23

PIN messages, 17
profile exceptions, 78
profiles, 77
random passwords, 95
SMS messages, 19
tasks, 65
See also adding

Currency key
changing symbol, 39

cursor speed, setting, 38
custom fields, 137
custom notification, See profile exceptions; custom
phone tunes
custom phone tunes
about, 58
adding, 58
mute, 79
volume, 138
See also profile exceptions; custom notification

customizing, See setting
cutting text, 38

original text from reply, 12
over the wireless network, 33
password keeper passwords, 96
PIN messages, 17
prior messages, 13
profile exceptions, 78
profiles, 77
remote address book search results, 59
saved searches, 27
service books, 105
SIM card phone book contacts, 91
SMS messages, 20
speed dial numbers, 44
tasks, 65
themes, 83
third-party programs, 53
using email reconciliation, 33
See also removing

delivery confirmation
for PIN messages, 112
for SMS messages, 117

desktop email program
D
declining meeting invitations, 63
default
length of calendar reminder, 62
profiles, 77
deleted items, emptying folder, 127

deleting
appointments, 63
AutoText entries, 37
bookmarks, 51
call forwarding number, 45
call notes, 44
categories, 59
contacts, 57
downloaded ring tones, 77
email messages, 12
filters, 15
fixed dialing contacts, 48
images, 51
mailing lists, 57
meetings, 63
memos, 67
MMS messages, 24
multiple messages, 13
networks from list, 90

add out-of-office reply from device, 14
conflicts, 126

device
activating over wireless network, 9
backing up data, 35
changing folders on, 115
resetting, 88
restoring, 35
silencing, 79
turning off automatically, 87
turning on automatically, 87
turning on screen, 81
unlocking, 94

device data
backed up during wireless backup, 35
clearing, 96
reducing size, 95
restoring, 143

device password
about, 93
changing, 93
setting, 93
turning off, 94

dialing
adding pause, 59

153

User Guide

adding wait, 59
using letters, 43
See also calls; phone

forwarding, 12
frequently asked questions, 111
opening, 11
redirecting from folders, 15, 115, 126
replying, 12
requirements for filing, 113
resending, 12
resending automatically, 12
restricting, 114
saving, 12
saving draft, 12
saving sent, 13
sending, 11
setting importance, 12
stop from sending, 112
viewing filed, 13
viewing longer subject line, 114
See also messages

disconnecting, from wireless network, 89
dismissing all
calendar reminders, 140
task reminders, 140

display
language, 85
options, 81
phone number, 131

distribution lists, See mailing lists
downloading
frequently asked questions, 54
images, 82
previewing ring tones, 55
programs, 53
ring tones, 53
themes, 83
draft messages, saving, 12

email reconciliation
about, 33
deleted messages, 33
handling conflicts, 126
over the wireless network, 33
requirements for using, 125
with personal folders, 126

E
editing
AutoText entries, 37
call notes, 44
contacts, 57
filters, 15
fixed dialing contacts, 48
mailing lists, 57
memos, 67
paired Bluetooth-enabled device name, 74
password keeper passwords, 96
profile exceptions, 78
profiles, 77
saved searches, 27
shortcuts, 146
SIM card phone book contacts, 91
speed dial numbers, 44
task status, 65
See also setting; changing

email messages
adding contacts, 12
adding signature, 13
changing, 12
deleting, 12
filing, 12
filtering, 114
154

email redirection
frequently asked questions, 112
redirecting from folders, 15, 115
emergency calls, making, 42
emptying deleted items folder, 127

encryption keys
about, 95
regenerating, 95
requirements for regenerating from device, 143
ending, calls, 41, 42
enterprise activation, 9
escalating volume, 79
extending battery life, 87

F
FDN, See fixed dialing
file attachments
about, 29
changing display of, 122
frequently asked questions, 121
memory use for, 122
navigating, 31

opening, 29
opening table of contents, 29
presentation attachments, 31
receiving more of long attachments, 122
requirements for viewing, 121
retrieving embedded content, 29
searching within, 122
showing tracked changes, 123
skipped content, 123
supported file formats, 29
viewing in the browser, 51
viewing information about, 30
viewing spreadsheet cells, 122
See also attachments; address book
attachments; images
filing messages, 12, 113

filters
about, 14
adding multiple contacts, 14
based on sender, 15
based on subject, 15
creating, 14
creating generic, 115
creating quickly, 15
frequently asked questions, 115
managing, 15
order of, 14

finding
MMS number, 23
phone number, 41
PIN, 17
SMS number, 19
software version, 109
firewall, 99

fixed dialing
about, 47
adding contacts, 48
deleting contacts, 48
editing contacts, 48
requirements for using, 131
turning on, 47
folder redirection, setting, 15

folders
adding for bookmarks, 52
available for email redirection, 115
changing, 115
collapsing, 12, 52

expanding, 12, 52
redirecting email messages from, 15, 126
redirecting sent items, 15
renaming for bookmarks, 52
viewing filed email messages, 13
font, setting, 82

forwarding
call notes, 44
calls, 45
email messages, 12
MMS messages, 24
PIN messages, 17
SMS messages, 20

frequently asked questions
alarm, 69
automatic wireless backup, 35
Bluetooth, 141
browser, 133
calendar, 139
contacts, 137
downloading, 54
email messages, 111
email redirection, 112
file attachments, 121
filters, 115
general, 109
memos, 67
MMS messages, 119
network, 90
phone, 129
profiles, 79
programs, 54
security, 143
SMS messages, 117
synchronization, 125
tasks, 65
typing, 38
full content, opening, 29

G
generating new encryption keys, 95
getting started, 9
groups, See mailing lists
H
hiding

155

User Guide

browser, 50
phone number, 131
programs, 83, 145
sent messages, 113
sent SMS messages, 117
tracked changes in attachments, 123
high importance, setting, 12
holding calls, 43
home page, viewing, 50

links

ignoring calls, 42
images

address, 50
copying addresses, 50
creating, 113
creating for PIN, 113
selecting, 49, 134
sending from browser, 50
using, 113
loading programs, 54

address, 50
copying addresses, 50
deleting, 51
downloading, 82
increasing detail in, 30
navigating, 50
opening, 51
panning, 30, 50
rotating, 30, 50
saving, 51
selecting, 49, 134
sending from browser, 50
showing placeholders on web pages, 50
viewing in browser, 50
zooming, 30, 50
See also file attachments; address book
attachments; attachments
importance, setting, 12
increasing detail in images, 30
inserting macros in AutoText entries, 38
invitation, responding to, 63

J
JavaScript support, 134
K
key rate, setting, 38
key tones, turning on, 38
keyboard lock, 94
keys, encryption, 95

156

language
adding, 85
removing, 85
setting, 85

light
Bluetooth connection indication, 109
coverage area indication, 109
flashing, 109
low battery indication, 109

locking
device, 94
keyboard, 94
logging calls, 44

M
mailing lists
adding members, 58
changing members, 58
creating, 57
deleting, 57
deleting members, 58
editing, 57
viewing, 57
viewing members, 58

making
calls, 41
conference calls, 43
emergency calls, 42

managing, cell broadcast messages, 21
marking messages opened and unopened, 13
measurements, converting, 71
meetings
changing, 62
changing attendees, 63
deleting, 63
inviting attendees, 63

number of, 138
opening, 62
recurring, 62
removing attendees, 63
requirements for creating, 125
responding to invitations, 63
scheduling, 62

stop forwarding, 115

MMS messages
about, 23
attachments, 23
deleting, 24
filtering, 119
finding number, 23
forwarding, 24
frequently asked questions, 119
image attachments, 24
notification, 24, 119
opening, 23
options, 119
presentations, 119
replying, 24
retrieving, 23
saving, 24
sending, 23
sending from browser, 24
vCalendar attachments, 24
vCard attachments, 24
viewing, 23
viewing size, 119
See also messages

memory
changing cache size, 122
database sizes, 109

memos
applying categories, 59
clearing all categories, 138
creating categories, 58
deleting, 67
deleting categories, 59
editing, 67
number of, 138
sorting by category, 59
synchronizing, 33
viewing, 67
writing, 67

messages
changing, 12
deleting, 114, 118
deleting multiple, 13
different icons, 113
filing, 113
hiding sent, 113
marking opened, 13
marking unopened, 13
opening from different accounts, 11
preloaded on device, 112
receiving more of long messages, 113
resending, 12
searching, 27
searching by recipient, 28
searching by sender, 28
searching by service, 27
searching by subject, 28
sending from different accounts, 11
sending images in, 50
sending links in, 50
sending web page addresses in, 51
setting notification for, 77
setting search criteria, 27
shortcuts, 16

moving
bookmarks, 52
icons on Home screen, 83, 145
message filter position, 15
profile exceptions, 78
speed dial contacts, 44

multi-media message service, See MMS messages
muting calls, 43
N
navigating
browser, 49
calendar, 139
file attachments, 31
images, 50
presentations, 31
shortcuts, 146

network list
about, 89
adding network, 89
changing, 90
changing order, 90
deleting networks, 90
157

User Guide

scanning for networks when adding, 90

notification
flashing light, 109
for browser push, 54
for MMS messages, 119
setting for programs, 77
turning off, 79
See also profiles

numbers
finding MMS, 23
finding phone, 41
finding PIN, 17
finding SMS, 19

pause
about, 59
adding, 59, 130

O
opening
address book attachments, 31
appointments, 62
email messages, 11
embedded content in attachments, 29
file attachments, 29
images, 51
meetings, 62
messages from different accounts, 11
MMS messages, 23
PIN messages, 11
SMS messages, 19
tasks, 65
See also viewing; showing
order, of filters, 14
organizing bookmarks, 52

out-of-office reply
about, 14
setting, 14
turning off automatically, 14
owner information, setting, 97

P
pairings, Bluetooth, 73
panning images, 50
password keeper
about, 95
criteria for generating random passwords, 144
options, 144

passwords
call blocking, 45

158

changing password keeper password, 96
copying, 96
creating random, 95
criteria for random passwords, 144
deleting in password keeper, 96
displaying in password keeper, 144
editing in password keeper, 96
preventing copying, 143
storing, 95
viewing in password keeper, 96
See also device password
pasting text, 38

personal folders, reconciling with, 126
personal identification number, See PIN
phone
alternate between calls, 43
assigning speed dial, 44
blocking calls, 44
Bluetooth, 74
call waiting, 46
calling corporations, 46
changing display of phone number, 131
changing fixed dialing entries, 48
checking voice mail, 42
dialing using letters, 43
editing number, 131
finding number, 41
forwarding calls, 45
frequently asked questions, 129
hiding phone number, 131
restricting identity, 131
setting default country and area codes, 46
shortcuts, 48
smart dialing, 46
TTY, 47
using other programs, 43
using speed dial, 42
using when device is locked, 129
voice mail, 46
volume, 43
See also calls

phone book, See address book; contacts
phone calls, See calls
pictures, navigating, 50

PIN code, changing for SIM card security, 92
PIN messages
about, 17
adding contacts, 12
changing, 12
deleting, 17
forwarding, 17
frequently asked questions, 111
opening, 11
replying, 17
resending, 12
resending automatically, 12
saving, 17
sending, 17
setting as high priority, 114
viewing longer subject line, 114
See also messages
PIN, finding, 17

deleting, 77
editing, 77
enabling, 77
escalating volume, 79
frequently asked questions, 79
See also ring tones

programs
adding, 53
deleting, 53
downloading, 53
frequently asked questions, 54
loading, 54
switching between, 145
third-party and data transmissions, 99
viewing details, 53
viewing list, 53
See also third-party programs
protecting, device content, 94

power
about, 87
turning off, 87
turning off automatically, 87
turning on automatically, 87

preferred network list, See network list
presentations
MMS messages, 119
navigating, 31
viewing, 30

preventing, copying passwords, 143
previewing ring tones, 55
priority of messages, setting, 12
profile exceptions
about, 78
adding contacts to, 78
changing contacts, 78
creating, 78
deleting, 78
deleting contacts, 78
editing, 78
moving, 78
turning off, 78
turning on, 78

profiles
about, 77
alarm, 69
creating, 77
creating exceptions, 78

R
recalling saved searches, 27
recipient, searching by, 28
recurring appointments, See appointments
recurring meetings, See meetings
redirecting email messages, 15, 115
reducing data size, 95
refreshing web pages, 50
registering with the wireless network, 90
reminders
calendar, 62, 140
dismissing all, 140
power off, 87
tasks, 65, 140

remote address book search, 59
removing
display language, 85
meeting invitees, 63
paired Bluetooth-enabled devices, 74
SMS message history, 20
See also deleting

replying
deleting original text, 12
email messages, 12
MMS messages, 24
PIN messages, 17
SMS messages, 20

requirements
159

User Guide

browser, 133
call blocking, 130
call forwarding, 130
call waiting, 131
email reconciliation, 125
filing messages, 113
fixed dialing, 131
regenerating encryption keys from device, 143
TTY, 131
viewing file attachments, 121
wireless PIM synchronization, 125

resending
email messages, 12
pending email messages, 12
pending PIN messages, 12
PIN messages, 12
SMS messages, 20

resetting
call timers, 48
device, 88

restoring
about, 35
deleted service books, 105
device, 143
device data, 35

ring tones
adding, 53
deleting, 77
downloading, 53
listening, 77
previewing, 55
showing, 77
testing, 77
See also profiles
rotating images, 50

S
saving
draft email messages, 12
email messages, 12
images, 51
MMS messages, 24
PIN messages, 17
searches, 27
sent email messages, 13
SMS messages, 20
web page requests, 51
160

web pages, 51

scheduling
appointments, 61
appointments quickly, 62
meetings, 62

screen
home screen background, 82
options, 81
turning on, 81

scrolling
horizontally in attachments, 31
in opposite direction, 146
through calendar views, 139
search criteria, setting, 27

searches
deleting saved, 27
editing saved, 27
recalling saved, 27
saving, 27
viewing last, 28
viewing saved, 27

searching
about, 27
by recipient, 28
by sender, 28
by service, 27
by subject, 28
remote address book, 59
setting search criteria, 27
shortcuts, 28
within attachments, 122

security
additional features, 143
certificate servers, 143
certificates, 143
changing device password, 93
changing SIM card PIN code, 92
content compression, 94
content protection, 94
encryption keys, 95
firewall settings, 99
frequently asked questions, 143
key stores, 143
locking device, 94
memory cleaning, 143
password keeper, 95
permissions for third-party programs, 100

regenerating encryption keys, 95
S/MIME, 143
self tests, 96, 143
setting third-party program permissions, 99
SIM card, 92
storing passwords, 95
third-party programs accessing connections with the
device, 101
third-party programs accessing external connections,
100
third-party programs accessing personal information,
101
third-party programs transmitting data, 99
TLS, 52
turning off device password, 94
verifying software, 96
WTLS, 52
selecting wireless network, 90

sender
creating filters using, 15
searching by, 28

sending
address book attachments, 12
email messages, 11
images in messages, 50
links in messages, 50
messages from different accounts, 11
MMS messages, 23
MMS messages from calendar, 24
MMS messages from pictures list, 24
PIN messages, 17
SMS messages, 19
web page addresses, 51

sent items
hiding, 113
hiding SMS, 117
redirecting to device, 15
saving, 13
viewing, 13

service books
about, 105
accepting, 105
deleting, 105
receiving, 105
restoring deleted, 105
viewing, 105
service, searching by, 27

setting
alarm, 69
alarm volume, 69
call waiting, 46
cursor speed, 38
default volume for calls, 47
device password, 93
folder redirection, 15
font, 82
home screen background, 82
importance level of messages, 12
language, 85
out-of-office reply from device, 14
owner information, 97
profiles, 77
search criteria, 27
SIM card security, 92
theme, 82
TLS, 135
TTY, 47
voice mail options, 46
WTLS, 135
See also editing; changing

short message service, See SMS messages
shortcuts
for attachments, 31
for calculator, 71
for calendar, 63
for changing options, 146
for clearing fields, 146
for editing text, 146
for messages, 16
for navigating screens, 146
for searching, 28
for typing, 38
for using the browser, 52
for using the phone, 48
Home screen shortcuts, 39
using on Home screen, 145

showing
programs, 83, 145
tasks in the calendar, 140
tracked changes, 123
See also viewing

silencing
alarm, 69
device, 79

161

User Guide

SIM card
editing phone number, 131
removing SMS messages from, 92
security, 92
SMS messages, 92

using for alarm, 69

software version, 109
sorting, PIM items by category, 59
sounds, See profiles
speakerphone

SIM card phone book

using during calls, 43

about, 91
adding contacts to, 91
adding contacts to address book, 91
deleting contacts, 91
editing contacts, 91
types of entries, 91
See also address book; contacts
size, database, 109
skipped content, 123

specified case, definition, 37
speed dial

smart dialing

spreadsheet attachments, viewing cell contents, 122
subject

about, 46
corporate extension dialing, 46
default area code, 46
default country code, 46
smartcase, definition, 37

SMS messages
about, 19
adding contacts, 20
deleting, 20
delivery confirmation, 117
displaying more items in thread, 117
finding number, 19
forwarding, 20
frequently asked questions, 117
hiding sent, 117
leaving on SIM card, 92
opening, 19
options, 118
removing from SIM card, 92
removing history, 20
replying, 20
resending, 20
saving, 20
sending, 19
turning off AutoText, 38
typing SMS numbers, 19
See also messages

snooze
setting for alarm, 69
setting for calendar, 140
setting for tasks, 140

162

assigning numbers, 44
assigning to contact, 44
deleting, 44
editing, 44
moving contacts, 44
using, 42
viewing list, 44

creating filters using, 15
searching by, 28
viewing more of, 114

subscriber information module card, See SIM card
switching programs, 145
synchronization
frequently asked questions, 125
over the wireless network, 34

synchronizing
calendar, 33
contacts, 33
memos, 33
messages, See email reconciliation
tasks, 33

T
table of contents, opening for file attachments, 29
task switcher, 145
tasks
applying categories, 59
changing status of, 65
clearing all categories, 138
creating, 65
creating categories, 58
deleting, 65
deleting categories, 59
dismissing all reminders, 140
frequently asked questions, 65
number of, 138
opening, 65

setting notification for, 77
showing in the calendar, 140
snooze, 140
sorting by category, 59
synchronizing, 33

turning on
alarm snooze, 69
Bluetooth radio, 73
browser push, 54
calendar snooze, 140
call blocking, 44
cell broadcast messages, 20
content compression, 95
content protection, 94
device automatically, 87
device password, 93
device screen, 81
filters, 15
fixed dialing, 47
profile exceptions, 78
speakerphone during calls, 43
tasks snooze, 140
wireless email reconciliation, 33
wireless PIM synchronization, 34

text
cutting or copying, 38
pasting, 38
shortcuts for editing, 146

text messages, See SMS messages
text telephone, See TTY
theme
about, 82
deleting, 83
downloading, 83
setting, 82

third-party programs
connections on the device, 101
data transmissions, 99
external connections, 100
permissions, 100
personal information, 101
setting permissions for, 99
timers, resetting, 48

typing
CAP lock, 38
copy text, 38
cut text, 38
frequently asked questions, 38
Home screen shortcuts, 39
NUM lock, 38
paste text, 38
setting cursor speed, 38
shortcuts, 38
SMS numbers, 19
turning on key tones, 38
using AutoText, 37

TLS
about, 52
setting, 135

tracked changes, viewing, 123
transport layer security, See TLS
TTY
about, 47
requirements for using, 131
setting, 47

tunes, See ring tones; profiles
turning off
alarm, 69
all notification, 79
automatic backlighting, 81
AutoText for SMS messages, 38
Bluetooth radio, 73
call blocking, 44
device automatically, 87
device password, 94
filters, 15
out-of-office reply automatically, 14
profile exceptions, 78
speakerphone during calls, 43

U
unlocking
device, 94
keyboard, 94

user-defined fields, 137
V
vCard attachments, See address book attachments
version, software, 109
viewing
animated graphics, 134
AutoText entries, 37
contacts, 57

163

User Guide

filed messages, 13
filters, 15
images, 50
information about file attachments, 30
list of programs, 53
mailing lists, 57
memos, 67
MMS messages, 23
next and previous web pages, 50
password keeper passwords, 96
presentations, 30
program details, 53
saved searches, 27
sent items, 13
service books, 105
size of MMS messages, 119
specific date in calendar, 61
speed dial list, 44
spreadsheets, 30
table of contents of file attachments, 29
terms of last search, 28
See also opening; showing

opening, 49
refreshing, 50
saving, 51
saving requests, 51
select mode, 49, 134
sending addresses, 51
setting notification for, 77
showing placeholders, 50
submitting forms, 134
view mode, 49, 134
viewing files from, 51
viewing home page, 50
viewing images, 50
viewing next and previous, 50
See also browser

wireless
backup, 35
email reconciliation, 33
PIM synchronization, 34
restore, 35

wireless email reconciliation, turning on, 33
wireless network

voice mail

connecting to, 89
disconnecting from, 89
frequently asked questions, 90
registering with, 90
selecting, 90
selecting automatically, 90
selecting home network, 90

checking, 42
setting options, 46

volume
adjusting for phone, 43
alarm, 69
custom phone tunes, 138
escalating, 79
setting default for calls, 47

wireless PIM synchronization
about, 34
requirements, 125
turning on, 34

W
wait
about, 59
adding, 59, 130

wireless transport layer security, See WTLS
worksheet, selecting in attachments, 30
WTLS
about, 52
setting, 135

web pages
address, 50
animated graphics, 134
canceling requests, 50
copying addresses, 50

164

Z
zooming images, 50

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Blackberry 8700 V4 1 User Guide Userguide_bb8700_gprs

8700 - v4.1 - User Guide BB_8700_eng-4.1 Free User Guide for BlackBerry Mobile Phone, Manual - page1

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