Compupal Group NS-WHP314H 2.4GHz Digital Wireless Stereo Headphones User Manual NS WHP314 14 0122 MAN V1 ENG
Compupal Group Corporation 2.4GHz Digital Wireless Stereo Headphones NS WHP314 14 0122 MAN V1 ENG
Users Manual
User Guide
2.4 GHz Digital Wireless Stereo Headphones
NS-WHP314
Before using your new product, please read these instructions to prevent any damage.
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Insignia NS-WHP314 2.4 GHz Digital Wireless Stereo Headphones
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Insignia NS-WHP314
2.4 GHz Digital Wireless Stereo Headphones
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Setting up your system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Using your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Maintaining your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Legal notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
One-year limited warranty - Insignia . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Introduction
Congratulations on your purchase of high-quality Insignia 2.4 GHz Digital
Wireless Stereo Headphones. This system represents the state of the art in
2.4 GHz wireless headphone design, and gives you complete freedom
while enjoying your music or TV without the limitations of cables.
The system has a maximum transmission range of up to 45 feet
(15 m). You can use the docking station to recharge the headphones
when they are not in use.
The system can be used with your television or other audio components,
like your CD/DVD player, home theater system, or even audio output from
a computer or MP3 player.
This User Guide explains how to correctly install, operate, and get the best
performance from your Insignia Digital Wireless Stereo Headphones. Read
this guide carefully before installing your system, and then keep it handy
for quick reference.
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Safety information
• Read these instructions.
• Keep these instructions.
•Heed all warnings.
• Follow all instructions.
• Do not use this system near water.
• Clean only with a dry cloth.
• Do not install near any heat sources such as radiators, heat registers,
stoves, or other apparatus (including amplifiers) that produce heat.
• Do not defeat the safety purpose of the polarized or grounding-type plug.
A polarized plug has two blades with one wider than the other. A
grounding type plug has two blades and a third grounding prong. The
wide blade or the third prong is provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of
the obsolete outlet.
• Protect the power cord from being walked on or pinched particularly at
plugs, power outlets, and the point where they exit from the system.
• Only use attachments or accessories specified by the manufacturer.
• Unplug this system during lightning storms or when unused for long
periods of time.
• Refer all servicing to qualified service personnel. Servicing is required
when the system has been damaged in any way, such as power-supply
cord or plug is damaged, liquid has been spilled or objects have fallen into
the system, the system has been exposed to rain or moisture, does not
operate normally, or has been dropped.
• To reduce the risk of fire or electric shock, do not expose this system to
rain or moisture.
• The shock hazard marking and associated graphical symbol are provided
on the supplied AC adapter.
• The system shall not be exposed to dripping or splashing and objects
filled with liquids should not be placed on the system.
• The AC plug or AC adapter is used as the disconnect device. The
disconnect device shall remain readily available.
• Excessive sound pressure from headphones can cause hearing loss.
Warning
To reduce the risk of fire or electric shock, do not expose this
system to rain or moisture
Caution
To reduce the risk of electric shock, do not remove screws, covers,
or the cabinet. There are no user-serviceable parts inside. Refer
servicing to qualified service personnel.
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• Batteries (battery pack and batteries installed) should not be exposed to
excessive heat such as sunshine or fire.
• Do not place any conductive material in the cradle to avoid short circuits
involving the charging pins.
Features
• High-Performance digital wireless audio with adjustable volume control.
• Strong Wireless Signal - 45 ft. (15 m) wireless range (maximum,
line-of-sight).
• Easy to Use - Easy setup, built-in rechargeable batteries with convenient
base docking station.
Package contents
Examine the contents of the box for your digital wireless stereo
headphones. The box should contain:
User Guide
3.5 mm-to-RCA
adapter cable
RCA audio cable Quick Setup Guide
Headphones and docking station
AC adapter
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Headphones
Item Description
1 Headphone (power) switch (on right earpiece). Press and release to turn the
headphones on. Press and hold (more than two seconds) to turn the headphones off.
2 Volume Up (+) button. Press to increase the volume.
3 Power/Pairing indicator (red/blue):
• Blue - lights steadily if the headphone and docking station are paired.
• Blue - blinks if the headphone and docking station are pairing.
• Red - blinks if the headphone batteries are exhausted. (The light will turn to
blinking red at approximately 30 minutes before the batteries are dead)
4 Volume Down (–) button. Press to decrease the volume.
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Docking station top
Item Description
1 Align this arrow with the arrow on the headphones to charge your
headphones.
2Charging indicator:
• Turns red when the headphones are charging.
• Turns green when the headphones are charged.
• Turns off when the headphones are removed from the
docking station.
3Pairing indicator (blue):
• Lights steadily if the headphones and docking station are
paired.
• Blinks if the headphones and docking station are pairing.
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Docking station back
Item Description
1INPUT jacks (L and R). Connect a TV or other sound source
to these jacks.
2OUTPUT jacks (L and R). Optional. Can be used if you need
to connect this device to a stereo system or other audio
device.
3 DC 5V jack. Connect the AC adapter to this jack.
4 Docking station OFF/ON switch.
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Setting up your system
Connecting the headphones
The following diagram shows a typical user installation. In this example
the docking station is connected to the audio output of a TV and the
audio input of a stereo system (optional). This optional connection is
helpful if your audio source component only has one audio output and
you want to connect it to both the docking station and another
component, like a stereo system.
Your setup may differ from the example shown above.
Caution
To prevent damage to your system, make sure that all
components are turned off before making the connections.
Note
If your audio device does not have RCA outputs, you can use the
3.5 mm-to-RCA adapter (included) to make the connections.
IN
Television Stereo system
Note: This is an
optional connection.
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Connecting the AC adapter to the docking station
To connect the AC adapter to your docking station:
1Connect the AC adapter connector to the docking station’s DC 5V jack.
2Connect the AC adapter plug to an AC power outlet.
3Turn the ON/OFF switch on the back of the docking station to ON. The
PAIRING indicator begins to blink (blue).
Cautions
• To avoid risk of fire and to prevent damage, only use the
AC adapter supplied with your wireless headphones.
Make sure that the AC power outlet matches the AC
adapter’s 100-240V before making the connection.
• Plug the AC adapter into the power outlet only after all
other connections are completed.
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Using your system
Charging the headphones
To charge the headphones:
1Slide the OFF/ON switch on the docking station to ON.
2Place the headphones onto the docking station. Make sure that the
headphone charging contacts and the docking station charging pins
make contact by aligning the arrows (as shown below) when you put
the headphones in the charging station.
• The docking station Charging indicator turns red to indicate the
headphones are charging.
• When the headphones are fully charged (up to four hours), the
docking station Charging indicator turns green.
Important
Before using the wireless headphones for the first time, make
sure that the batteries are fully charged, which can take up to
four hours.
Headphone arrow
Docking station
arrow
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• When the headphone battery charge is low, the Power/Pairing
indicator on the headphones blinks red. The Power/Pairing indicator
on the headphones turns red 30 minutes prior to the batteries being
exhausted.
Using the headphones
Turning on the system
To turn on the system:
1Slide the OFF/ON switch on the docking station to ON. The Pairing
indicator on docking station blinks (blue).
2Press the (power) switch on the right earpiece to turn on the
headphones. The Power/Pairing indicator on headphone blinks
(blue).
3When the Power/Pairing indicator on headphones and Pairing
indicator on docking station both light steadily blue, an active link is
established between headphone and docking station. The system is
now on and ready to be used.
Notes
• It can take up to four hours to charge the batteries. The
batteries will last up to eight hours with continuous use
(depending on the headphone volume level and distance
from the docking station.
• The headphones cannot be charged when the docking
station is turned off.
Note
Autopairing takes 5-10 seconds.
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If the power indicators on the headphones and docking station
continue to blink after 30 seconds, they are no longer paired to each
other. If this happens, follow these steps:
• Make sure the headphones and docking station are within range of
each other (ideally in the same room).
• Turn off the headphones and the docking station.
• Turn on both the headphones and the docking station. The lights
will initially blink, then they should turn on steady.
Listening to your digital wireless stereo headphones
To listen through the headphones:
1Turn on the headphones and docking station. Make sure that your
docking station and headphones are wirelessly paired. See “Using the
headphones” on page 11.
2Set the headphone volume level to the minimum.
3Put your headphones on your head. Adjust the fit until you feel
comfortable.
4Turn on your audio source and begin playback. Depending on the
audio source, you may need to turn up the volume on the audio
source.
5Adjust the headphone volume to your normal listening level.
Note
If the charge on the headphone batteries is low, the Power/
Pairing indicator on the headphones blinks red. When this
happens, you should charge the headphones. For instructions,
see “Charging the headphones“ on page 10.
Caution
Continuous use at high volume may permanently damage your
hearing.
Note
If the system is connected to a TV, you may want to turn off the
TV sound to prevent hearing sound from the TV speakers. Refer
to your TV manual.
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Turning off the system
To turn off the system:
1Press and hold (more than two seconds) the (power) switch located
on the headphones’ right earpiece to turn off the headphones.
2Slide the OFF/ON switch on the docking station to OFF to turn off the
system.
Maintaining your system
Use a soft cloth dampened with a weak solution of mild detergent and
water. Dry the device immediately afterwards with a clean cloth. Do not
use abrasive cloth, thinners, alcohol, or other chemical solvents, because
they may damage the finish or remove the panel lettering.
Troubleshooting
Check this list for a possible solution before calling for service.
Note
It’s important to turn the headphones off when not in use to
conserve the battery, or if you prefer you can leave them on as
long as they are placed in the docking station.
Problem Solution
My wireless headphones are not
working at all (will not turn on
using power button, no indicator
lights lighting).
• Make sure that the batteries have been charged.
• Try power cycling the docking station by unplugging it and
plugging it back in.
• Try another power outlet.
My wireless headphones are not
charging.
• Make sure that the headphone charging contacts and the
docking station charging pins make contact. You might have
to rock them back and forth to make a good connection. The
docking station Charging indicator turns red to indicate the
headphones are charging.
There is no sound • Check the volume level of the headphones or audio sources
connected to the docking station.
• Make sure that all of the cables are connected correctly.
• Make sure that the Power/Pairing indicators of the
headphones and Pairing indicator on the docking station are
lit solidly. If the indicators are blinking blue, see “Using the
headphones” on page 11.
• Check if the audio source has internal/external speaker
settings that allow the internal speakers to be turned off and
for the sound to be heard from the external source (your
headphones). If this is the case, make sure that your audio
source is not set to Mute.
• To maximize your volume level through the system, make sure
that your audio source (for example, a TV or MP3 player) has its
volume turned up to at least 50% of its volume level.
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Specifications
Legal notices
FCC and IC Information:
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2)
this device must accept any interference, including interference that may cause undesired
operation of the device.
There is sound interference • Move the docking station slowly to find the best reception
position for your headphones.
• Shorten the distance between your headphones and the
docking station. The maximum distance is 45 feet (15 m), but
walls and other obstructions will limit this distance.
• Make sure that all of the cables are connected correctly.
• It is possible that other devices like cordless phones,
microwaves, or wireless routers may be causing interference.
Try turning one device off at a time to determine which device
is causing interference.
• If your cordless phone or wireless router is causing
interference, try changing the channel it is using. Refer to your
device’s owner manual.
No communication between the
headphones and docking
station.
• Make sure that the AC adapter is connected to the docking
station.
• Make sure that the docking station is turned on.
• Make sure the headphone batteries are charged.
• Make sure that the Power/Pairing indicator on the
headphones and Pairing indicator on the docking station are
on.
• If they are lit solidly, a communication link has been
successfully established between the system.
• If they are blinking on one or both devices, see “Using the
headphones” on page 11.
There is sound coming from the
audio source.
• Turn off the internal speakers of your audio sound source.
Contact the manufacturer of the audio sound source, such as
your TV, for support.
Battery life Up to 8 hours
Wireless type 2.4 GHz band
Wireless range 45 feet (15 m) maximum, line-of-sight
Problem Solution
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This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
This equipment complies with Industry Canada radiation exposure limits set forth for an
uncontrolled environment.
Information for Users on Disposal of Old Equipment
European Union
This symbol indicates that the electrical and electronic
equipment should not be disposed as general household
waste at its end-of-life. Instead, the product should be
handed over to the applicable collection point for the
recycling in accordance with your national legislation.
By disposing of this product correctly, you will help to
conserve natural resources and will help prevent potential
negative effects on the environment and human health that could
otherwise be caused by inappropriate waste handling of this product. For
more information about collection point and recycling of this product,
please contact your local municipal office, your household waste disposal
service or the shop where you purchased the product.
Penalties may be applicable for incorrect disposal of this waste, in
accordance with national legislation.
Other Countries Outside the European Union
If you wish to dispose of this product, please do so in accordance with
applicable national legislation or other rules in your country for the
treatment of old electrical and electronic equipment.
Note
This symbol is only valid in the European Union.
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One-year limited warranty - Insignia
Definitions:
The Distributor* of Insignia branded products warrants to you, the original purchaser of this
new Insignia-branded product (“Product”), that the Product shall be free of defects in the
original manufacturer of the material or workmanship for a period of one (1) year from the
date of your purchase of the Product (“Warranty Period”).
For this warranty to apply, your Product must be purchased in the United States or Canada
from a Best Buy branded or Future Shop branded retail store or online at www.bestbuy.com,
www.bestbuy.ca, or www.futureshop.ca and is packaged with this warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product.
Your purchase date is printed on the receipt you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of
the Product is determined to be defective by an authorized Insignia repair center or store
personnel, Insignia will (at its sole option): (1) repair the Product with new or rebuilt parts; or
(2) replace the Product at no charge with new or rebuilt comparable products or parts.
Products and parts replaced under this warranty become the property of Insignia and are
not returned to you. If service of Products or parts are required after the Warranty Period
expires, you must pay all labor and parts charges. This warranty lasts as long as you own your
Insignia Product during the Warranty Period. Warranty coverage terminates if you sell or
otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy or Future Shop retail store location, please take
your original receipt and the Product to any Best Buy or Future Shop store. Make sure that
you place the Product in its original packaging or packaging that provides the same amount
of protection as the original packaging. If you purchased the Product from a Best Buy or
Future Shop online web site (www.bestbuy.com, www.bestbuy.ca, or www.futureshop.ca),
mail your original receipt and the Product to the address listed on the web site. Make sure
that you put the Product in its original packaging or packaging that provides the same
amount of protection as the original packaging.
To obtain warranty service, in the United States call 1-888-BESTBUY, Canada call
1-866-BESTBUY for Future Shop call 1-800-663-2275. Call agents may diagnose and correct
the issue over the phone.
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy or Future Shop
branded retail stores or websites to the original purchaser of the product in the county
where the original purchase was made.
What does the warranty not cover?
This warranty does not cover:
• Customer instruction/education
• Installation
•Set up adjustments
• Cosmetic damage
• Damage due to weather, lightning, and other acts of God, such as power surges
• Accidental damage
•Misuse
• Abuse
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•Negligence
• Commercial purposes/use, including but not limited to use in a place of business or in
communal areas of a multiple dwelling condominium or apartment complex, or
otherwise used in a place of other than a private home.
• Modification of any part of the Product, including the antenna
• Display panel damaged by static (non-moving) images applied for lengthy periods
(burn-in).
• Damage due to incorrect operation or maintenance
• Connection to an incorrect voltage or power supply
• Attempted repair by any person not authorized by Insignia to service the Product
• Products sold “as is” or “with all faults”
• Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)
• Products where the factory applied serial number has been altered or removed
• Loss or Theft of this product or any part of the product
• Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly
illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up
to five (5) pixel failures throughout the display. (Pixel based displays may contain a
limited number of pixels that may not function normally.)
• Failures or Damage caused by any contact including but not limited to liquids, gels or
pastes.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE
REMEDY FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT BE LIABLE FOR ANY INCIDENTAL
OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY
ON THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR
PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER
EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED
WARRANTIES FOR THE PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED
WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND
NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY
PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Contact Insignia:
For customer service please call 1-877-467-4289
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Registered in some countries.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2014 Best Buy. All rights reserved.
Made in China
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www.insigniaproducts.com
1-877-467-4289 (U.S. and Canada) or 01-800-926-3000 (Mexico)
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Registered in some countries.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2014 Best Buy. All rights reserved.
Made in China.
V1 ENGLISH
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