DISH Technologies AVBX1 Multimedia transcoder User Manual

Echostar Technologies LLC Multimedia transcoder SlingStudio Warranty

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SlingStudio Warranty, Safety, Regulatory and Legal Information This is a legal document. Keep it in a safe place. Remember to retain your Bill of Sale for warranty service. Limited Warranty What Does This Warranty Cover? This warranty only covers defects in materials and workmanship of SlingStudio hardware products purchased or leased from Sling Media or its authorized resellers or partners and extends only to the original user of such products. This warranty does not cover any Sling Media software provided with your SlingStudio or other third-party hardware or software. Your use of any such third-party hardware or software will be governed by the terms and conditions of any such third-party hardware or software license agreement accompanying such third-party hardware or software; or as agreed to when you set up an account for your SlingStudio product. This warranty is valid only in the United States. How Long Does the Coverage Last? If your SlingStudio hardware product was purchased from an authorized reseller or directly from Sling Media, your SlingStudio hardware product is warranted to be free of defects in materials and workmanship for one (1) year from the original date of purchase. If you are leasing your SlingStudio from an authorized Sling Media partner or from Sling Media directly, your SlingStudio hardware product is warranted for one (1) year from the date your lease began, unless a different period is specified in your lease agreement or other agreement pursuant to which you obtain your SlingStudio hardware product. What will Sling Media Do? If your SlingStudio hardware product is defective and the defect is covered by this warranty, Sling Media will repair or replace it with the same product, or another product with similar features. Any replacement product may be from refurbished stock. Where a replacement product is offered, the warranty will continue from the date of original purchase or lease. How Do You Get Warranty Service?
Returns: 1. Please contact the Sling Media technical support team at 1-877-759-3745 to verify eligibility. 2. If the Sling Media technical support agent determines that you should return your SlingStudio hardware product, that technical support agent will provide you with a Return Material Authorization (RMA) number and the address of the Sling Media Returns Center. Returns sent to the Sling Media Returns Center or to the corporate offices without an RMA number will be rejected. 3. Returned products must be packed properly to prevent damage. 4. Whether or not your product is covered by this warranty, you will be responsible for the cost of shipping the product to the Sling Media Returns Center. Advance Replacement Option: 1. When you call for warranty service, the Sling Media technical support team may also give you the option of providing your valid credit card number to receive an advance replacement of your SlingStudio hardware product. 2. If Sling Media offers this option and you choose to take advantage of it, a credit card authorization will be required for the cost of a replacement unit for your SlingStudio hardware product. The Sling Media representative will inform you of the amount at the time you request this option. 3. A replacement product, which may be from refurbished stock, will be sent to you at Sling Media's expense. A prepaid return shipping label will be included with the replacement product. You must use the prepaid return shipping label to return your product to Sling Media. 4. The hold on your credit card will be released when Sling Media receives the returned product. 5. If the product you are to return is not received by the Sling Media Returns Center within thirty (30) days after the replacement is shipped to you, your credit card will be charged for the cost of the replacement product. 6. Sling Media may at any time choose not to offer or to change this Advance Replacement option. What Does This Warranty Not Cover? You may only exercise this warranty from the country in which you purchased or leased your SlingStudio hardware product. Sling Media will not send repaired or replacement products to addresses outside the country in which you purchased your SlingStudio hardware product. If your SlingStudio hardware product is not covered by this warranty, Sling Media may offer to provide out-of-warranty service to you at Sling Media's then-current rates, which includes the cost to ship a refurbished unit to you that has the same or similar features. Out-of-warranty service and support can be reached at 1-877-759-3746. This warranty does not cover the following:
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Document ID3229040
Application ID5szt9w+Ndpa0FNABuuAdMw==
Document DescriptionUser Manual
Short Term ConfidentialNo
Permanent ConfidentialNo
SupercedeNo
Document TypeUser Manual
Display FormatAdobe Acrobat PDF - pdf
Filesize151.35kB (1891883 bits)
Date Submitted2016-12-15 00:00:00
Date Available2017-03-15 00:00:00
Creation Date2016-08-18 10:59:25
Producing SoftwareAcrobat Distiller 9.0.0 (Windows)
Document Lastmod2016-08-18 10:59:25
Document TitleMicrosoft Word - SlingStudio Warranty
Document CreatorPScript5.dll Version 5.2.2
Document Author: Karen.White
FCC ID Filing: DKN-AVBX1

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