Dell 5530dn User's Guide User Manual En Us

Dell-5530-Dn-Mono-Laser-Printer-Users-Manual-113449 dell-5530-dn-mono-laser-printer-users-manual-113449

User Manual: Dell dell-5530dn User's Guide

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Mono Laser Printer
User's Guide
Important: If your printer has a touch screen, see the User’s Guide on the
Publications CD for information on using your printer.
Machine type(s):
4062, 4551, 4552, 4553, 4864, 5530
Model(s):
01A, 21A, 23A, 41A, 43A, 630, d03, dn, dn1, dn2, dn3, gd1, gd2, gm1, md1, mn1, n01, n02, n03, xn2
Contents
Safety information.............................................................................8
Learning about the printer.............................................................10
Printer configurations........................................................................................................................................................10
Selecting a location for the printer...............................................................................................................................12
Understanding the printer control panel...................................................................................................................13
Additional printer setup..................................................................15
Installing internal options................................................................................................................................................15
Available internal options............................................................................................................................................................ 15
Accessing the system board to install internal options....................................................................................................16
Installing a memory card .............................................................................................................................................................18
Installing a flash memory or firmware card...........................................................................................................................19
Installing an Internal Solutions Port......................................................................................................................................... 21
Installing a printer hard disk.......................................................................................................................................................28
Installing hardware options.............................................................................................................................................32
Order of installation....................................................................................................................................................................... 32
Installing paper drawers...............................................................................................................................................................32
Installing an optional duplex unit............................................................................................................................................. 33
Attaching cables..................................................................................................................................................................34
Verifying printer setup.......................................................................................................................................................35
Printing a menu settings page...................................................................................................................................................36
Printing a network setup page ..................................................................................................................................................36
Setting up the printer software......................................................................................................................................36
Installing printer software ........................................................................................................................................................... 36
Updating available options in the printer driver.................................................................................................................37
Setting up wireless printing.............................................................................................................................................38
Information you will need to set up the printer on a wireless network...................................................................... 38
Installing the printer on a wireless network (Windows)................................................................................................... 38
Installing the printer on a wireless network (Macintosh)................................................................................................. 40
Installing the printer on a wired network...................................................................................................................43
Changing port settings after installing a new network Internal Solutions Port...........................................45
Setting up serial printing..................................................................................................................................................47
Loading paper and specialty media.............................................49
Setting the Paper Size and Paper Type........................................................................................................................49
Configuring Universal paper settings..........................................................................................................................49
Loading the standard or optional 250-sheet or 550-sheet tray..........................................................................50
Contents
2
Loading the 2000-sheet tray...........................................................................................................................................53
Loading the multipurpose feeder.................................................................................................................................57
Loading the envelope feeder..........................................................................................................................................59
Linking and unlinking trays.............................................................................................................................................61
Linking trays...................................................................................................................................................................................... 61
Unlinking trays.................................................................................................................................................................................61
Linking exit bins .............................................................................................................................................................................. 61
Changing a Custom Type <x> name....................................................................................................................................... 62
Paper and specialty media guidelines.........................................63
Paper guidelines..................................................................................................................................................................63
Paper characteristics...................................................................................................................................................................... 63
Unacceptable paper ...................................................................................................................................................................... 64
Selecting paper................................................................................................................................................................................ 64
Selecting preprinted forms and letterhead...........................................................................................................................64
Using recycled paper..................................................................................................................................................................... 65
Storing paper.................................................................................................................................................................................... 66
Supported paper sizes, types, and weights...............................................................................................................66
Paper sizes supported by the printer ...................................................................................................................................... 66
Paper types and weights supported by the printer........................................................................................................... 68
Paper types and weights supported by the output bins ................................................................................................. 68
Printing...............................................................................................70
Printing a document..........................................................................................................................................................70
Printing on specialty media.............................................................................................................................................70
Tips on using letterhead............................................................................................................................................................... 70
Tips on using transparencies...................................................................................................................................................... 71
Tips on using envelopes............................................................................................................................................................... 71
Tips on using labels........................................................................................................................................................................ 72
Tips on using card stock............................................................................................................................................................... 72
Printing confidential and other held jobs...................................................................................................................73
Holding jobs in the printer.......................................................................................................................................................... 73
Printing confidential and other held jobs.............................................................................................................................. 73
Printing from a flash drive................................................................................................................................................75
Printing information pages..............................................................................................................................................76
Printing a font sample list............................................................................................................................................................ 76
Printing a directory list.................................................................................................................................................................. 76
Printing the print quality test pages........................................................................................................................................ 76
Canceling a print job..........................................................................................................................................................77
Canceling a print job from the printer control panel ........................................................................................................77
Canceling a print job from the computer.............................................................................................................................. 77
Contents
3
Clearing jams.....................................................................................79
Avoiding jams.......................................................................................................................................................................79
Understanding jam numbers and locations..............................................................................................................80
200 and 201 paper jams....................................................................................................................................................80
202 and 203 paper jams....................................................................................................................................................81
230 paper jam.......................................................................................................................................................................82
231–239 paper jams (optional external duplex unit).............................................................................................84
241–245 paper jams...........................................................................................................................................................86
250 paper jam.......................................................................................................................................................................86
260 paper jam.......................................................................................................................................................................87
271–279 paper jams...........................................................................................................................................................88
280 paper jams.....................................................................................................................................................................88
281 paper jam.......................................................................................................................................................................89
282 paper jam.......................................................................................................................................................................89
283 staple jam.......................................................................................................................................................................90
Understanding printer menus.......................................................92
Menus list................................................................................................................................................................................92
Paper menu...........................................................................................................................................................................93
Default Source menu.....................................................................................................................................................................93
Paper Size/Type menu.................................................................................................................................................................. 93
Configure MP menu....................................................................................................................................................................... 96
Envelope Enhance.......................................................................................................................................................................... 97
Substitute Size menu..................................................................................................................................................................... 97
Paper Texture menu ......................................................................................................................................................................97
Paper Weight menu....................................................................................................................................................................... 99
Paper Loading menu...................................................................................................................................................................100
Custom Types menu....................................................................................................................................................................102
Universal Setup menu.................................................................................................................................................................103
Bin Setup menu.............................................................................................................................................................................104
Reports menu.....................................................................................................................................................................105
Network/Ports menu.......................................................................................................................................................106
Active NIC menu............................................................................................................................................................................106
Standard Network or Network <x> menus.........................................................................................................................106
Network Reports menu ..............................................................................................................................................................108
Network Card menu.....................................................................................................................................................................108
TCP/IP menu...................................................................................................................................................................................108
IPv6 menu........................................................................................................................................................................................110
Wireless menu................................................................................................................................................................................110
Contents
4
AppleTalk menu............................................................................................................................................................................111
NetWare menu...............................................................................................................................................................................111
LexLink menu.................................................................................................................................................................................112
Standard USB menu.....................................................................................................................................................................112
Parallel <x> menu.........................................................................................................................................................................114
Serial <x> menu ............................................................................................................................................................................116
SMTP Setup menu........................................................................................................................................................................118
Security menu....................................................................................................................................................................119
Miscellaneous menu....................................................................................................................................................................119
Confidential Print menu.............................................................................................................................................................120
Disk Wiping menu ........................................................................................................................................................................120
Security Audit Log menu ...........................................................................................................................................................122
Set Date/Time menu....................................................................................................................................................................122
Settings menu....................................................................................................................................................................123
General Settings menu...............................................................................................................................................................123
Setup menu ....................................................................................................................................................................................127
Finishing menu..............................................................................................................................................................................129
Quality menu..................................................................................................................................................................................131
Utilities menu.................................................................................................................................................................................132
XPS menu.........................................................................................................................................................................................133
PDF menu........................................................................................................................................................................................134
PostScript menu............................................................................................................................................................................134
PCL Emul menu .............................................................................................................................................................................134
HTML menu.....................................................................................................................................................................................137
Image menu....................................................................................................................................................................................138
Flash Drive menu..........................................................................................................................................................................138
Help menu...........................................................................................................................................................................140
Understanding printer messages...............................................142
List of status and error messages................................................................................................................................142
Maintaining the printer.................................................................164
Cleaning the exterior of the printer............................................................................................................................164
Storing supplies.................................................................................................................................................................164
Conserving supplies.........................................................................................................................................................164
Checking the status of supplies...................................................................................................................................165
Checking the status of supplies from the printer control panel..................................................................................165
Checking the status of supplies from a network computer..........................................................................................165
Ordering supplies..............................................................................................................................................................165
Ordering print cartridges...........................................................................................................................................................165
Moving the printer............................................................................................................................................................166
Before moving the printer.........................................................................................................................................................166
Contents
5
Moving the printer to another location................................................................................................................................166
Shipping the printer ....................................................................................................................................................................166
Administrative support.................................................................167
Using the Embedded Web Server...............................................................................................................................167
Checking the device status............................................................................................................................................167
Setting up e-mail alerts...................................................................................................................................................167
Viewing reports..................................................................................................................................................................168
Adjusting Power Saver....................................................................................................................................................168
Restoring the factory default settings.......................................................................................................................169
Troubleshooting.............................................................................170
Solving basic problems...................................................................................................................................................170
Solving basic printer problems................................................................................................................................................170
Printer control panel display is blank or displays only diamonds...............................................................................170
Embedded Web Server does not open.................................................................................................................................170
Solving printing problems.............................................................................................................................................171
Multiple-language PDFs do not print....................................................................................................................................171
Error message about reading USB drive appears..............................................................................................................171
Jobs do not print...........................................................................................................................................................................171
Confidential and other held jobs do not print...................................................................................................................172
Job takes longer than expected to print..............................................................................................................................172
Job prints from the wrong tray or on the wrong paper .................................................................................................173
Incorrect characters print...........................................................................................................................................................173
Tray linking does not work........................................................................................................................................................173
Large jobs do not collate ...........................................................................................................................................................173
Unexpected page breaks occur...............................................................................................................................................174
Solving option problems................................................................................................................................................174
Option does not operate correctly or quits after it is installed ....................................................................................174
Paper trays.......................................................................................................................................................................................175
2000-sheet tray..............................................................................................................................................................................175
Envelope feeder ............................................................................................................................................................................176
Duplex unit......................................................................................................................................................................................176
5-bin mailbox .................................................................................................................................................................................176
Output options..............................................................................................................................................................................176
Memory card ..................................................................................................................................................................................177
Flash memory card.......................................................................................................................................................................177
Hard disk with adapter................................................................................................................................................................177
Internal Solutions Port ................................................................................................................................................................177
Solving paper feed problems.......................................................................................................................................177
Paper frequently jams.................................................................................................................................................................177
Paper jam message remains after jam is cleared ..............................................................................................................178
Contents
6
Page that jammed does not reprint after you clear the jam.........................................................................................178
Solving print quality problems....................................................................................................................................178
Isolating print quality problems..............................................................................................................................................178
Blank pages.....................................................................................................................................................................................179
Clipped images..............................................................................................................................................................................179
Ghost images..................................................................................................................................................................................179
Gray background ..........................................................................................................................................................................180
Incorrect margins..........................................................................................................................................................................180
Paper curl.........................................................................................................................................................................................181
Print irregularities.........................................................................................................................................................................181
Print is too dark..............................................................................................................................................................................182
Print is too light .............................................................................................................................................................................183
Repeating defects.........................................................................................................................................................................184
Skewed print...................................................................................................................................................................................184
Solid black or white streaks.......................................................................................................................................................185
Solid color pages...........................................................................................................................................................................185
Streaked horizontal lines............................................................................................................................................................186
Streaked vertical lines .................................................................................................................................................................186
Toner fog or background shading appears on the page...............................................................................................187
Toner rubs off.................................................................................................................................................................................188
Toner specks...................................................................................................................................................................................188
Transparency print quality is poor..........................................................................................................................................189
Contacting Customer Support.....................................................................................................................................189
Notices..............................................................................................190
Product information.........................................................................................................................................................190
Edition notice.....................................................................................................................................................................190
Power consumption.........................................................................................................................................................192
Index.................................................................................................201
Contents
7
Safety information
Connect the power cord to an electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of
procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions.
You must understand the section in your operating instructions that discusses the guidelines for selecting print media
to avoid the possibility of harmful emissions.
Use care when you replace a lithium battery.
CAUTION—POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced.
Replace it only with the same or an equivalent type of lithium battery. Do not recharge, disassemble, or incinerate
a lithium battery. Discard used batteries according to the manufacturer's instructions and local regulations.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to move it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury
or printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
•Disconnect all cords and cables from the printer before moving it.
•Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same
time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
Use only the telecommunications (RJ-11) cord provided with this product or a 26 AWG or larger replacement when
connecting this product to the public switched telephone network.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system
connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific
manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not
responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do
not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture
and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly
for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
Safety information
8
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug
the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product
or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You
must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an
input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies,
and faxes, you may need additional furniture. For more information, see the safety sheet that came with your
printer.
SAVE THESE INSTRUCTIONS.
Safety information
9
Learning about the printer
Printer configurations
Basic model
Feature Paper Capacity*
1Standard exit bin 350 or 550 sheets
2Printer control panel Not applicable
3Multipurpose feeder 100 sheets
4Standard tray (Tray 1) 250 or 550 sheets
* Based on 75 g/m2 (20 lb.) paper.
Fully configured model
CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You
must use either a printer stand or printer base if you are using a high-capacity input tray, a duplex unit and an
input option, or more than one input option. If you purchased a multifunction printer (MFP) that scans, copies,
and faxes, you may need additional furniture. For more information, see the safety sheet that came with your
printer.
Learning about the printer
10
Feature/Option Paper Capacity1
15-bin mailbox2500 sheets
25-bin mailbox 500 sheets
3Envelope feeder 85 envelopes
4Standard tray (Tray 1) 250 or 550 sheets
5Duplex unit3Not applicable
6Optional tray (Tray 2) 250 or 550 sheets
7Optional tray (Tray 3) 250 or 550 sheets
8Optional 2000-sheet tray (Tray 4) 2000 sheets
9Caster base Not applicable
1 Based on 75 g/m2 (20 lb.) paper.
2 The printer supports up to three output expander units, two 5-bin mailboxes, one high capacity output expander (not
depicted), or one stapler unit (not depicted).
3 An optional duplex unit is available for basic models with a 250-sheet standard tray. Models with a 550-sheet standard
tray may have an internal duplex unit.
Learning about the printer
11
Selecting a location for the printer
When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install
any options, leave enough room for them also. It is important to:
•Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
•Provide a flat, sturdy, and stable surface.
•Keep the printer:
–Away from the direct airflow of air conditioners, heaters, or ventilators
–Free from direct sunlight, humidity extremes, or temperature fluctuations
–Clean, dry, and free of dust
•Allow the following recommended amount of space around the printer for proper ventilation:
1Right Side 31 cm (12 in.)
2Left Side 31 cm (12 in.)
3Front 51 cm (20 in.)
4Rear 31 cm (12 in.)
5Top1137 cm (54 in.)
1 Allows for addition of all output options.
Learning about the printer
12
Understanding the printer control panel
Item Description
1Display Shows messages and pictures that communicate the status of the printer
2Navigation buttons Press the up or down arrow buttons to scroll through menus or menu items, or to increase
or decrease a value when entering numbers.
Press the left or right arrow buttons to scroll through menu settings (also called values or
options), or to scroll through text that rolls to another screen.
3Select •Opens a menu item and displays the available values or settings. The current setting is
indicated by an asterisk (*).
•Saves a displayed menu item as the new user default setting.
Notes:
•When a new setting is saved as the user default setting, it remains in effect until a new
setting is saved or until factory defaults are restored.
•Settings chosen from a software program can also change or override the user default
settings selected from the printer control panel.
4Keypad Enter numbers or symbols on the display.
5Back Returns the display to the previous screen
6Indicator light Indicates the printer status:
•Off—The power is off.
•Blinking green—The printer is warming up, processing data, or printing.
•Solid green—The printer is on, but idle.
•Solid red—Operator intervention is needed.
7Stop Stops all printer activity
A list of options is offered once Stopped appears on the display.
Learning about the printer
13
Item Description
8Menu Opens the menu index
Note: The menus are available only when the printer is in the Ready state.
9USB port Insert a flash drive into the front of the printer to print saved files.
Note: Only the front USB port supports flash drives.
Learning about the printer
14
Additional printer setup
Installing internal options
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
All the listed options may not be available. For more information, contact the place where you purchased the printer.
Available internal options
•Memory cards
–Printer memory
–Flash memory
–Fonts
•Firmware cards
–Bar Code and Forms
–IPDS and SCS/TNe
–PrintCryptionTM
•Printer hard disk
•Internal Solutions Ports (ISP)
–RS-232-C Serial ISP
–Parallel 1284-B ISP
–MarkNetTM N8150 802.11 b/g/n Wireless ISP
–MarkNet N8130 10/100 Fiber ISP
–MarkNet N8120 10/100/1000 Ethernet ISP
All of these options may not be available. For more information, contact the place where you purchased the printer.
Additional printer setup
15
Accessing the system board to install internal options
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
1Open the system board door.
2Loosen the screw on the system board cover.
Additional printer setup
16
3Remove the system board cover.
4Use the illustration below to locate the appropriate connector.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity.
Touch something metal on the printer before touching any system board electronic components or connectors.
1Firmware and flash memory card connectors
2Memory card connector
3Internal Solutions Port or printer hard disk connector
Additional printer setup
17
Installing a memory card
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
An optional memory card can be purchased separately and attached to the system board. To install the memory
card:
1Access the system board.
2Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
3Open the memory card connector latches.
Additional printer setup
18
4Align the notches on the memory card with the ridges on the connector.
1Notches
2Ridges
5Push the memory card straight into the connector until it snaps into place.
6Replace the system board cover and close the system board door.
Installing a flash memory or firmware card
Note: This task requires a flathead screwdriver.
Additional printer setup
19
The system board has two connections for an optional flash memory or firmware card. Only one of each may be
installed, but the connectors are interchangeable.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1Access the system board.
2Unpack the card.
Note: Avoid touching any electrical components on the card.
3Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
1Plastic pins
2Metal pins
Additional printer setup
20
4Push the card firmly into place.
Notes:
•The entire length of the connector on the card must touch and be flush against the system board.
•Be careful not to damage the connectors.
5Replace the system board cover and close the system board door.
Installing an Internal Solutions Port
The system board supports one optional Internal Solutions Port (ISP). Install an ISP for additional connectivity options.
Additional printer setup
21
The system board supports one optional Internal Solutions Port (ISP). Install an ISP for additional connectivity options.
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1Access the system board.
2Unpack the ISP and plastic tee.
Note: Avoid touching the components on the card.
3Locate the appropriate connector on the system board.
Note: If an optional printer hard disk is currently installed, then the printer hard disk must first be removed. To
remove the hard disk:
Additional printer setup
22
aUnplug the printer hard disk interface cable from the system board, leaving the cable attached to the printer
hard disk. To unplug the cable, squeeze the paddle at the plug of the interface cable to disengage the latch
before pulling the cable out.
bRemove the screws holding the printer hard disk in place.
cRemove the printer hard disk by pulling it upward to unseat the standoffs.
Additional printer setup
23
dRemove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and
then remove the bracket. Set the printer hard disk aside.
4Remove the metal cover from the ISP opening.
Additional printer setup
24
5Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps
into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system
board.
6Install the ISP onto the plastic tee. Angle the ISP over the plastic tee, and then approach the plastic tee so that
any overhanging connectors will pass through the ISP opening in the system board cage.
Additional printer setup
25
7Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee.
8Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the
thumbscrew at this time.
Additional printer setup
26
9Attach the two provided screws to secure the ISP mounting bracket to the system board cage.
10 Tighten the long thumbscrew.
Note: Do not overtighten the thumbscrew.
11 Insert the plug of the ISP interface cable into the receptacle of the system board.
Note: The plugs and receptacles are color coded.
12 If a printer hard disk was previously installed, then attach the printer hard disk to the ISP. For more information,
see “Installing a printer hard disk” on page 28.
Additional printer setup
27
13 Replace the system board cover and close the system board door.
Installing a printer hard disk
The optional printer hard disk can be installed with or without an Internal Solutions Port (ISP).
Note: This task requires a flathead screwdriver.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch
something metal on the printer before touching any system board electronic components or connectors.
1Access the system board.
2Unpack the printer hard disk.
Note: Avoid touching the components on the card.
Additional printer setup
28
3Locate the appropriate connector on the system board.
Note: If an optional ISP is currently installed, then the printer hard disk must be installed onto the ISP.
To install a printer hard disk onto the ISP:
aUsing a flathead screwdriver to loosen the screws, remove the thumbscrews that attach the printer hard disk
mounting bracket to the printer hard disk, and then remove the bracket.
bAlign the standoffs of the printer hard disk with the holes in the ISP, and then press downward on the printer
hard disk until the standoffs have seated into place.
Additional printer setup
29
cInsert the plug of the printer hard disk interface cable into the receptacle of the ISP.
Note: The plugs and receptacles are color coded.
To install a printer hard disk directly onto the system board:
aAlign the standoffs of the printer hard disk with the holes in the system board, and then press downward on
the printer hard disk until the standoffs have seated into place.
Additional printer setup
30
bAttach the two provided screws to secure the printer hard disk mounting bracket.
cInsert the plug of the printer hard disk interface cable into the receptacle of the system board.
Note: The plugs and receptacles are color coded.
4Replace the system board cover and close the system board door.
Additional printer setup
31
Installing hardware options
Order of installation
Installing paper drawers
The printer supports up to four optional drawers. A drawer consists of a tray and a support unit. All drawers are
installed the same way.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
1Unpack the drawer, and then remove any packing material.
2Place the drawer in the location chosen for the printer.
Note: If you have multiple options to install, then see the section about the recommended order of installation.
The 2000-sheet drawer must be the bottom drawer.
3Align the printer with the drawer, and then lower the printer into place.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to move it safely.
Removing an optional drawer
Warning—Potential Damage: Lifting the printer from a drawer without pushing in the safety latches could damage
the latches.
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To remove an optional drawer, push in the safety latches on both sides of the drawer until they click and stay recessed,
and then lift the printer.
Installing an optional duplex unit
The optional duplex unit is available for the basic model with a 250-sheet standard tray. The duplex unit attaches
under the printer, below the standard tray and above any optional drawers.
Note: Other models may have an internal duplex unit installed in the printer.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory
devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the
wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well,
and unplug any cables going into the printer.
1Unpack the duplex unit, and then remove any packing material.
2Place the duplex unit in the location chosen for the printer.
Note: If you have multiple options to install, then see the section about the recommended order of installation.
3Align the printer with the duplex unit, and then lower the printer into place.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to move it safely.
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Removing an optional duplex unit
Warning—Potential Damage: Lifting the printer from the duplex unit without pushing in the safety latches could
damage the latches.
To remove the duplex unit, push in the safety latches on both sides of the duplex unit until they click and stay recessed,
and then lift the printer.
Attaching cables
CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm. Do not set up this product
or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning
storm.
Connect the printer to the computer using a USB cable or Ethernet cable.
Be sure to match the following:
•The USB symbol on the cable with the USB symbol on the printer
•The appropriate Ethernet cable to the Ethernet port
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1USB port
Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown
while actively printing. A loss of data or a malfunction can occur.
2Ethernet port
Verifying printer setup
Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up
correctly by printing the following:
•Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed
options appears toward the bottom of the page. If an option you installed is not listed, then it is not installed
correctly. Remove the option and install it again.
•Network setup page—If your printer is a network model and is attached to a network, print a network setup
page to verify the network connection. This page also provides important information that aids network printing
configuration.
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Printing a menu settings page
Print a menu settings page to review the current menu settings and to verify printer options are installed correctly.
Note: If you have not made any menu item settings changes yet, then the menu settings page lists all the factory
default settings. Once you select and save other settings from the menus, they replace the factory default settings
as user default settings. A user default setting remains in effect until you access the menu again, choose another value,
and save it. To restore the factory default settings, see “Restoring the factory default settings” on page 169.
1Make sure the printer is on and Ready appears.
2From the printer control panel, press .
3Press the arrow buttons until Reports appears, and then press .
4Press the arrow buttons until Menu Settings Page appears, and then press .
Printing a network setup page
If the printer is attached to a network, then print a network setup page to verify the network connection. This page
also provides important information that aids network printing configuration.
1Make sure the printer is on and Ready appears.
2From the printer control panel, press .
3Press the arrow buttons until Reports appears, and then press .
4Press the arrow buttons until Network Setup Page appears, and then press .
Note: If an optional internal print server is installed, Print Network <x> Setup Page appears.
5Check the first section on the network setup page, and confirm that Status is “Connected.”
If Status is “Not Connected,” the LAN drop may not be active, or the network cable may be malfunctioning. Consult
a system support person for a solution, and then print another network setup page.
Setting up the printer software
Installing printer software
A printer driver is software that lets the computer communicate with the printer. The printer software is typically
installed during the initial printer setup. If you need to install the software after setup, follow these instructions:
For Windows users
1Close all open software programs.
2Insert the Software and Documentation CD.
3From the main installation dialog, click Install.
4Follow the instructions on the screen.
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For Macintosh users
1Close all open software applications.
2Insert the Software and Documentation CD.
3From the Finder desktop, double-click the printer CD icon that automatically appears.
4Double-click the Install icon.
5Follow the instructions on the screen.
Updating available options in the printer driver
Once the printer software and any options are installed, it may be necessary to manually add the options in the printer
driver to make them available for print jobs.
For Windows users
1Click , or click Start and then click Run.
2In the Start Search or Run box, type control printers.
3Press Enter, or click OK.
The printer folder opens.
4Select the printer.
5Right-click the printer, and then select Properties.
6Click the Install Options tab.
7Under Available Options, add any installed hardware options.
8Click Apply.
For Macintosh users
In Mac OS X version 10.5 or later
1From the Apple menu, choose System Preferences.
2Click Print & Fax.
3Select the printer, and then click Options & Supplies.
4Click Driver, and then add any installed hardware options.
5Click OK.
In Mac OS X version 10.4 and earlier
1From the Finder desktop, choose Go > Applications.
2Double-click Utilities, and then double-click Print Center or Printer Setup Utility.
3Select the printer, and then from the Printers menu, choose Show Info.
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4From the pop-up menu, choose Installable Options.
5Add any installed hardware options, and then click Apply Changes.
Setting up wireless printing
Information you will need to set up the printer on a wireless
network
Note: Do not connect the installation or network cables until prompted to do so by the setup software.
•SSID—The SSID is also referred to as the network name.
•Wireless Mode (or Network Mode)—The mode will be either infrastructure or ad hoc.
•Channel (for ad hoc networks)—The channel defaults to auto for infrastructure networks.
Some ad hoc networks will also require the auto setting. Check with your system support person if you are not
sure which channel to select.
•Security Method—There are three basic options for Security Method:
–WEP key
If your network uses more than one WEP key, enter up to four in the provided spaces. Select the key currently
in use on the network by selecting the Default WEP Transmit Key.
or
–WPA or WPA2 passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be
set for the same type on the router and on the printer, or the printer will not be able to communicate on the
network.
–No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: Using an unsecured wireless network is not recommended.
If you are installing the printer on an 802.1X network using the Advanced method, then you may need the following:
•Authentication type
•Inner authentication type
•802.1X username and password
•Certificates
Note: For more information on configuring 802.1X security, see the Networking Guide on the Software and
Documentation CD.
Installing the printer on a wireless network (Windows)
Before you install the printer on a wireless network, make sure that:
•An optional wireless card is installed in your printer.
•Your wireless network is set up and working properly.
•The computer you are using is connected to the same wireless network where you want to set up the printer.
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1Connect the power cable, and then turn the printer on.
Make sure the printer and computer are fully on and ready.
Do not connect the USB cable until instructed to do so on the screen
2Insert the Software and Documentation CD.
3Click Install.
4Click Agree.
5Click Suggested.
6Click Wireless Network Attach.
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7Connect the cables in the following order:
aTemporarily connect a USB cable between the computer on the wireless network and the printer.
Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable
so you can print wirelessly.
bIf your printer has faxing capabilities, then connect the telephone cable.
8Follow the on-screen instructions to complete the software installation.
9To allow other computers on the wireless network to use the wireless printer, follow steps 2 through 6 and step
8 for each computer.
Installing the printer on a wireless network (Macintosh)
Prepare to configure the printer
1Locate the printer MAC address on the sheet that shipped with the printer. Write the last six digits of the MAC
address in the space provided below:
MAC address: ___ ___ ___ ___ ___ ___
2Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the power
on.
Enter the printer information
1Access the AirPort options.
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40
In Mac OS X version 10.5 or later
aFrom the Apple menu, choose System Preferences.
bClick Network.
cClick AirPort.
In Mac OS X version 10.4 and earlier
aFrom the Finder desktop, choose Go > Applications.
bFrom the Applications folder, double-click Internet Connect.
cFrom the toolbar, click AirPort.
2From the Network popup menu, select print server xxxxxx, where the x’s are the last six digits of the MAC address
located on the MAC address sheet.
3Open the Safari browser.
4From the Bookmarks drop-down menu, select Show.
5Under Collections, select Bonjour or Rendezvous, and then double-click the printer name.
Note: The application is referred to as Rendezvous in Mac OS X version 10.3, but is now called Bonjour by Apple
Computer.
6From the main page of the Embedded Web Server, navigate to the page where the wireless settings information
is stored.
Configure the printer for wireless access
1Type the name of your network (SSID) in the appropriate field.
2Select Infrastructure as your Network Mode if you are using a wireless router.
3Select the type of security you use to protect your wireless network.
4Enter the security information necessary for the printer to join your wireless network.
5Click Submit.
6Open the AirPort application on your computer:
In Mac OS X version 10.5 or later
aFrom the Apple menu, choose System Preferences.
bClick Network.
cClick AirPort.
In Mac OS X version 10.4 and earlier
aFrom the Finder desktop, choose Go > Applications.
bFrom the Applications folder, double-click Internet Connect.
cFrom the toolbar, click AirPort.
7From the Network popup menu, select your wireless network.
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Configure your computer to use the printer wirelessly
To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file and
create a printer in the Print Center or Printer Setup Utility.
1Install a PPD file on the computer:
aInsert the Software and Documentation CD in the CD or DVD drive.
bDouble-click the installer package for the printer.
cFrom the Welcome screen, click Continue.
dClick Continue again after viewing the Readme file.
eClick Continue after viewing the license agreement, and then click Agree to accept the terms of the
agreement.
fSelect a Destination, and then click Continue.
gFrom the Easy Install screen, click Install.
hType the user password, and then click OK.
All necessary software is installed on the computer.
iClick Close when installation is complete.
2Add the printer:
aFor IP printing:
In Mac OS X version 10.5 or later
1From the Apple menu, choose System Preferences.
2Click Print & Fax.
3Click +.
4Select the printer from the list.
5Click Add.
In Mac OS X version 10.4 and earlier
1From the Finder desktop, choose Go > Applications.
2Double-click the Utilities folder.
3Locate and double-click Printer Setup Utility or Print Center.
4From the Printer List, choose Add.
5Select the printer from the list.
6Click Add.
bFor AppleTalk printing:
In Mac OS X version 10.5
1From the Apple menu, choose System Preferences.
2Click Print & Fax.
3Click +.
4Click AppleTalk.
5Select the printer from the list.
6Click Add.
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In Mac OS X version 10.4 and earlier
1From the Finder desktop, choose Go > Applications.
2Double-click the Utilities folder.
3Locate and double-click Print Center or Printer Setup Utility.
4From the Printer List, choose Add.
5Choose the Default Browser tab.
6Click More Printers.
7From the first pop-up menu, choose AppleTalk.
8From the second pop-up menu, select Local AppleTalk zone.
9Select the printer from the list.
10 Click Add.
Installing the printer on a wired network
Use the following instructions to install the printer on a wired network. These instructions apply to Ethernet and fiber
optic network connections.
Before you install the printer on a wired network, make sure that:
•You have completed the initial setup of the printer.
•The printer is connected to your network with the appropriate type of cable.
For Windows users
1Insert the Software and Documentation CD.
Wait for the Welcome screen to appear.
If the CD does not launch after a minute, then do the following:
aClick , or click Start and then click Run.
bIn the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive.
2Click Install Printer and Software.
3Click Agree to agree to the License Agreement.
4Select Suggested, and then click Next.
Note: To configure the printer using a static IP address, using IPv6, or to configure printers using scripts, select
Custom and follow the on-screen instructions.
5Select Wired Network Attach, and then click Next.
6Select the printer manufacturer from the list.
7Select the printer model from the list, and then click Next.
8Select the printer from the list of printers discovered on the network, and then click Finish.
Note: If your configured printer does not appear in the list of discovered printers, click Add Port and follow the
on-screen instructions.
9Follow the on-screen instructions to complete the installation.
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For Macintosh users
1Allow the network DHCP server to assign an IP address to the printer.
2Print the network setup page from the printer. For information on printing a network setup page, see “Printing
a network setup page” on page 36.
3Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you
are configuring access for computers on a different subnet than the printer.
4Install the drivers and add the printer.
aInstall a PPD file on the computer:
1Insert the Software and Documentation CD in the CD or DVD drive.
2Double-click the installer package for the printer.
3From the Welcome screen, click Continue.
4Click Continue again after viewing the Readme file.
5Click Continue after viewing the license agreement, and then click Agree to accept the terms of the
agreement.
6Select a Destination, and then click Continue.
7From the Easy Install screen, click Install.
8Type the user password, and then click OK.
All the necessary software is installed on the computer.
9Click Restart when installation is complete.
bAdd the printer:
•For IP printing:
In Mac OS X version 10.5 or later
1From the Apple menu, choose System Preferences.
2Click Print & Fax.
3Click +.
4Click IP.
5Type in the IP address of your printer in the Address field.
6Click Add.
In Mac OS X version 10.4 and earlier
1From the Finder desktop, choose Go > Applications.
2Double-click Utilities.
3Double-click Printer Setup Utility or Print Center.
4From the Printer List, click Add.
5Click IP.
6Type in the IP address of your printer in the Address field.
7Click Add.
•For AppleTalk printing:
In Mac OS X version 10.5
1From the Apple menu, choose System Preferences.
2Click Print & Fax.
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3Click +.
4Click AppleTalk.
5Select the printer from the list.
6Click Add.
In Mac OS X version 10.4 and earlier
1From the Finder desktop, choose Go > Applications.
2Double-click Utilities.
3Double-click Print Center or Printer Setup Utility.
4From the Printer List, click Add.
5Choose the Default Browser tab.
6Click More Printers.
7From the first pop-up menu, choose AppleTalk.
8From the second pop-up menu, select Local AppleTalk zone.
9Select the printer from the list.
10 Click Add.
Note: If the printer doesn't show up in the list, you may need to add it using the IP address. Contact your
system support person for assistance.
Changing port settings after installing a new
network Internal Solutions Port
When a new network Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers
that access the printer must be updated because the printer will be assigned a new IP address. All computers that
access the printer must be updated with this new IP address in order to print to it over the network.
Notes:
•If the printer has a static IP address that will stay the same, then you do not need to make any changes to the
computer configurations.
•If the computers are configured to print to the printer by a network name that will stay the same, instead of by
IP address, then you do not need to make any changes to the computer configurations.
•If you are adding a wireless ISP to a printer previously configured for a wired connection, then make sure the
wired network is disconnected when you configure the printer to operate wirelessly. If the wired connection
remains connected, then the wireless configuration will complete, but the wireless ISP will not be active. In the
event that the printer was configured for a wireless ISP while still attached to a wired connection, disconnect
the wired connection, turn the printer off, and then turn the printer back on again. This will enable the wireless
ISP.
•Only one network connection at a time is active. If you want to switch the connection type between wired and
wireless, you must first turn the printer off, connect the cable (to switch to a wired connection) or disconnect
the cable (to switch to a wireless connection), and then turn the printer back on again.
For Windows users
1Print a network setup page and make a note of the new IP address.
2Click , or click Start and then click Run.
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3In the Start Search or Run box, type control printers.
4Press Enter, or click OK.
The printer folder opens.
5Locate the printer that has changed.
Note: If there is more than one copy of the printer, then update all of them with the new IP address.
6Right-click the printer.
7Click Properties.
8Click the Ports tab.
9Locate the port in the list, and then select it.
10 Click Configure Port.
11 Type the new IP address in the “Printer Name or IP Address” field. You can find the new IP address on the network
setup page you printed in step 1.
12 Click OK, and then click Close.
For Macintosh users
1Print a network setup page and make a note of the new IP address.
2Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you
are configuring access for computers on a different subnet than the printer.
3Add the printer:
•For IP printing:
In Mac OS X version 10.5 or later
aFrom the Apple menu, choose System Preferences.
bClick Print & Fax.
cClick +.
dClick IP.
eType in the IP address of your printer in the Address field.
fClick Add.
In Mac OS X version 10.4 and earlier
aFrom the Go menu, choose Applications.
bDouble-click Utilities.
cDouble-click Printer Setup Utility or Print Center.
dFrom the Printer List, click Add.
eClick IP.
fType in the IP address of your printer in the Address field.
gClick Add.
•For AppleTalk printing:
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46
In Mac OS X version 10.5
aFrom the Apple menu, choose System Preferences.
bClick Print & Fax.
cClick +.
dClick AppleTalk.
eSelect the printer from the list.
fClick Add.
In Mac OS X version 10.4 and earlier
aFrom the Go menu, choose Applications.
bDouble-click Utilities.
cDouble-click Print Center or Printer Setup Utility.
dFrom the Printer List, click Add.
eChoose the Default Browser tab.
fClick More Printers.
gFrom the first pop-up menu, choose AppleTalk.
hFrom the second pop-up menu, select Local AppleTalk zone.
iSelect the printer from the list.
jClick Add.
Setting up serial printing
In serial printing, data is transferred one bit at a time. Although serial printing is usually slower than parallel printing,
it is the preferred option when there is a great deal of distance between the printer and computer or when an interface
with a better transfer rate is not available.
After installing the serial port, you will need to configure the printer and the computer so they can communicate.
Make sure you have connected the serial cable to the serial port on your printer.
1Set the parameters in the printer:
aFrom the printer control panel, navigate to the menu with port settings.
bLocate the submenu with serial port settings.
cMake any necessary changes to the serial settings.
dSave the new settings.
ePrint a menu settings page.
2Install the printer driver:
aInsert the Software and Documentation CD. It launches automatically.
If the CD does not launch automatically, then do the following:
1Click , or click Start and then click Run.
2In the Start Search or Run box, type D:\setup.exe, where D is the letter of your CD or DVD drive.
bClick Install Printer and Software.
cClick Agree to accept the Printer Software License Agreement.
dClick Custom.
eMake sure Select Components is selected, and then click Next.
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fMake sure Local is selected, and then click Next.
gSelect the manufacturer of the printer from the menu.
hSelect the printer model from the menu, and then click Add Printer.
iClick the + beside the printer model under Select Components.
jMake sure the correct port is available under Select Components. This is the port where the serial cable attaches
to the computer. If the correct port is not available, select the port under the Select Port menu, and then click
Add Port.
kMake any configuration changes necessary in the Add a New Port window. Click Add Port to finish adding
the port.
lMake sure the box next to the selected printer model is checked.
mSelect any other optional software you want to install, and then click Next.
nClick Finish to complete the printer software installation.
3Set the COM port parameters:
After the printer driver is installed, you must set the serial parameters in the communications (COM) port assigned
to the printer driver.
The serial parameters in the COM port must match the serial parameters you set in the printer.
aOpen the Device Manager.
1Click , or click Start and then click Run.
2In the Start Search or Run box, type devmgmt.msc.
3Press Enter, or click OK.
The Device Manager opens.
bClick + to expand the list of available ports.
cSelect the communications port where you attached the serial cable to your computer (example: COM1).
dClick Properties.
eOn the Port Settings tab, set the serial parameters to the same serial parameters in the printer.
Look for the printer settings under the serial heading on the Menu Settings page you printed earlier.
fClick OK, and then close all the windows.
gPrint a test page to verify printer installation. When a test page prints successfully, printer setup is complete.
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Loading paper and specialty media
This section explains how to load the 250-, 550-, and 2000-sheet trays, and the multipurpose feeder. It also includes
information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays.
Setting the Paper Size and Paper Type
The Paper Size setting is determined by the position of the paper guides in the tray for all trays except the multipurpose
feeder. The Paper Size setting for the multipurpose feeder must be set manually. The factory default Paper Type
setting is Plain Paper. The Paper Type setting must be set manually for all trays that do not contain plain paper.
1Make sure the printer is on and Ready appears.
2From the printer control panel, press .
3Press the arrow buttons until Paper Menu appears, and then press .
4Press the arrow buttons until Paper Size/Type appears, and then press .
5Press the arrow buttons until the correct tray appears, and then press .
6Press the arrow buttons until appears next to the correct size, and then press .
7Press the arrow buttons until the correct Paper Type setting appears, and then press .
Ready appears.
Configuring Universal paper settings
The Universal Paper Size is a user-defined setting that lets you print on paper sizes that are not preset in the printer
menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper
Size menu. Then, specify all of the following Universal size settings for your paper:
•Units of measure (millimeters or inches)
•Portrait Width
•Portrait Height
•Feed Direction
Note: The smallest supported Universal size is 70 x 127 mm (2.8 x 5 in.); the largest is 216 x 356 mm (8.5 x 14 in.).
Specify a unit of measurement
1Make sure the printer is on and Ready appears.
2From the printer control panel, press .
3Press the arrow buttons until Paper Menu appears, and then press .
4Press the arrow buttons until Universal Setup appears, and then press .
Loading paper and specialty media
49
5Press the arrow buttons until Units of Measure appears, and then press .
6Press the arrow buttons until appears next to the correct unit of measure, and then press .
Submitting Selection appears, followed by the Universal Setup menu.
Specify the paper height and width
Defining a specific height and width measurement for the Universal paper size (in the portrait orientation) allows
the printer to support the size, including support for standard features such as duplex printing and printing multiple
pages on one sheet.
1From the Universal Setup menu, press the arrow buttons until Portrait Width appears, and then press .
2Press the arrow buttons to change the paper width setting, and then press .
Submitting Selection appears, followed by the Universal Setup menu.
3Press the arrow buttons until Portrait Height appears, and then press .
4Press the arrow buttons to change the paper height setting, and then press .
Submitting Selection appears, followed by the Universal Setup menu.
Loading the standard or optional 250-sheet or
550-sheet tray
Although the 250-sheet tray and the 550-sheet tray are different in appearance, they require the same process for
loading paper. Use these instructions to load paper in either tray:
1Pull the tray out.
Note: Do not remove trays while a job prints or while Busy appears on the display. Doing so may cause a jam.
Loading paper and specialty media
50
2Squeeze the width guide tab inward as shown, and move the width guide to the correct position for the paper
size being loaded.
3Unlock the length guide, squeeze the length guide tab inward as shown, and slide the guide to the correct position
for the paper size being loaded.
Notes:
•Use the size indicators on the bottom of the tray to help position the guides.
•For standard paper sizes, lock the length guide.
4Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the
edges on a level surface.
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51
5Load the paper stack:
•Print side facedown for single-sided printing
•Print side faceup for duplex printing
Note: Paper must be loaded differently in the trays if an optional StapleSmartTM II Finisher is installed.
Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher
Single-sided printing Single-sided printing
Duplex (two-sided) printing Duplex (two-sided) printing
Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper.
Do not overload the tray.
6If necessary, adjust the paper guides to lightly touch the sides of the stack, and lock the length guide for the paper
sizes indicated on the tray.
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52
7Insert the tray.
8If a different type of paper was loaded than the type previously loaded in the tray, then change the Paper Type
setting for the tray from the printer control panel.
Loading the 2000-sheet tray
1Pull the tray out.
2Pull up and slide the width guide to the correct position for the paper size being loaded.
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53
3Unlock the length guide.
4Push the length guide release latch to raise the length guide, slide the guide to the correct position for the paper
size being loaded, and then lock the guide.
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54
5Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the
edges on a level surface.
6Load the paper stack:
•Print side facedown for single-sided printing
•Print side faceup for duplex printing
Note: Paper must be loaded differently in the trays if an optional StapleSmart II Finisher is installed.
Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher
Single-sided printing Single-sided printing
Loading paper and specialty media
55
Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher
Duplex (two-sided) printing Duplex (two-sided) printing
Note: Notice the maximum fill line on the side of the tray which indicates the maximum height for loading paper.
Do not overload the tray.
7Insert the tray.
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56
Loading the multipurpose feeder
1Press the release latch, and then pull down the multipurpose feeder door.
2Pull out the extension until it is fully extended.
3Squeeze and slide the width guide to the far right.
4Flex the sheets of paper or specialty media back and forth to loosen them, and then fan them. Do not fold or
crease them. Straighten the edges on a level surface.
Paper
* Avoid touching the print side of transparencies. Be careful not to scratch them.
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57
Envelopes
Transparencies*
* Avoid touching the print side of transparencies. Be careful not to scratch them.
5Load the paper or specialty media. Slide the stack gently into the multipurpose feeder until it comes to a stop.
Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher
Single-sided printing Single-sided printing
Duplex (two-sided) printing Duplex (two-sided) printing
Loading paper and specialty media
58
Notes:
•Do not exceed the maximum stack height by forcing paper under the stack height limiter.
•Do not load or close the printer while a job is printing.
•Load only one size and type of media at a time.
•Load envelopes with the flap side down and to the left as shown on the tray.
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or
self-stick adhesives. These envelopes may severely damage the printer.
6Adjust the width guide to lightly touch the edge of the paper stack. Make sure the paper fits loosely in the
multipurpose feeder, lies flat, and is not bent or wrinkled.
7From the printer control panel, set the Paper Size and Paper Type.
Loading the envelope feeder
1Adjust the envelope support for the length of envelope you are loading:
•Short envelopes—Fully close the envelope support.
•Medium-length envelopes—Extend the envelope support to the middle position.
•Long envelopes—Fully open the envelope support.
2Lift the envelope weight back toward the printer.
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59
3Slide the width guide to the right.
4Prepare the envelopes for loading.
Flex the envelopes back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten
the edges on a level surface.
5Load the stack of envelopes flap side down.
Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or
self-stick adhesives. These envelopes may severely damage the printer.
Note: Do not exceed the maximum stack height by forcing paper under the stack height limiter.
6Adjust the width guide to lightly touch the edge of the paper stack.
7Lower the envelope weight to touch the paper stack.
8From the printer control panel, set the Paper Size and Paper Type.
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Linking and unlinking trays
Linking trays
Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next
linked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are automatically linked.
The printer automatically senses the Paper Size setting according to the position of the paper guides in each tray
except the multipurpose feeder. The printer can sense A4, A5, JIS B5, Letter, Legal, Executive, and Universal paper
sizes. The multipurpose feeder and trays using other paper sizes can be linked manually using the Paper Size menu
available from the Paper Size/Type menu.
Note: To link the multipurpose feeder, Configure MP must be set to Cassette in the Paper menu in order for MP Feeder
Size to appear as a menu item.
The Paper Type setting must be set for all trays from the Paper Type menu available from the Paper Size/Type menu.
Unlinking trays
Unlinked trays have settings that are not the same as the settings of any other tray.
To unlink a tray, change the following tray settings so that they do not match the settings of any other tray:
•Paper Type (for example: Plain Paper, Letterhead, Custom Type <x>)
Paper Type names describe the paper characteristics. If the name that best describes your paper is used by linked
trays, assign a different Paper Type name to the tray, such as Custom Type <x>, or define your own custom name.
•Paper Size (for example: letter, A4, statement)
Load a different paper size to change the Paper Size setting for a tray automatically. Paper Size settings for the
multipurpose feeder are not automatic; they must be set manually from the Paper Size menu.
Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper
loaded in the tray. The temperature of the fuser varies according to the specified Paper Type. Paper may not be
properly processed if an inaccurate Paper Type is selected.
Linking exit bins
The standard exit bin holds up to 350 sheets or 550 sheets of 20 lb paper, depending on the printer model. If you
need additional output capacity, you can purchase other optional exit bins.
Note: Not all exit bins support every paper size and type.
Linking exit bins lets you create a single output source so the printer can automatically switch output to the next
available exit bin.
1Make sure the printer is on and Ready appears.
2From the printer control panel, press .
3Press the arrow buttons until Paper Menu appears, and then press .
4Press the arrow buttons until Bin Setup appears, and then press .
5Press the arrow buttons until the correct tray appears, and then press .
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61
6Press the arrow buttons until Configure Bins appears, and then press .
7Press the arrow buttons until Link appears, and then press .
Changing a Custom Type <x> name
You can use the Embedded Web Server or MarkVisionTM to define a name other than Custom Type <x> for each of
the custom paper types that are loaded. When a Custom Type <x> name is changed, the menus display the new
name instead of Custom Type <x>.
To change a Custom Type <x> name from the Embedded Web Server:
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2Click Settings.
3Under Default Settings, click Paper Menu.
4Click Custom Names.
5Type a name for the paper type in a Custom Name <x> box.
Note: This custom name will replace a custom type <x> name under the Custom Types and Paper Size/Type
menus.
6Click Submit.
7Click Custom Types.
Custom Types appears, followed by your custom name.
8Select a Paper Type setting from the list next to your custom name.
9Click Submit.
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Paper and specialty media guidelines
Paper guidelines
Paper characteristics
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating
new paper stock.
Weight
The printer can automatically feed paper weights from 60–176 g/m2 (16–47 lb bond) grain long. Paper lighter than
60 g/m2 (16 lb) might not be stiff enough to feed properly, causing jams. For best performance, use 75 g/m2 (20 lb
bond) grain long paper. For paper smaller than 182 x 257 mm (7.2 x 10.1 in.), we recommend 90 g/m2 (24 lb) or heavier
paper.
Curl
Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur
after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in
hot, humid, cold, or dry conditions, even in the trays, can contribute to paper curling prior to printing and can cause
feeding problems.
Smoothness
Paper smoothness directly affects print quality. If paper is too rough, then toner cannot fuse to it properly. If paper
is too smooth, then it can cause paper feeding or print quality issues. Always use paper between 100 and 300 Sheffield
points; smoothness between 150 and 250 Sheffield points produces the best print quality.
Moisture content
The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.
Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that
can degrade its performance.
Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to
48 hours before printing. Extend the time several days if the storage or transportation environment is very different
from the printer environment. Thick paper may also require a longer conditioning period.
Grain direction
Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of
the paper, or grain short, running the width of the paper.
For 60–176 g/m2 (16–47 lb bond) paper, grain long paper is recommended. For paper heavier than 176 g/m2, grain
short is recommended.
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63
Fiber content
Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the
paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper
containing fibers such as cotton can negatively affect paper handling.
For detailed information on paper with recycled fiber content, see “Using recycled paper” on page 65.
Unacceptable paper
Test results indicate that the following paper types are at risk for use with laser printers:
•Chemically treated papers used to make copies without carbon paper, also known as carbonless papers
•Preprinted papers with chemicals that may contaminate the paper
•Preprinted papers that can be affected by the temperature in the printer fuser
•Preprinted papers that require a registration (the precise location on the page) greater than ± 2.3 mm (± 0.9 in.),
such as optical character recognition (OCR) forms. In some cases, registration can be adjusted with a software
application to successfully print on these forms.)
•Coated papers (erasable bond), synthetic papers, thermal papers
•Rough-edged, rough or heavily textured surface papers or curled papers
•Recycled papers that fail EN12281:2002 (European testing)
•Paper weighing less than 60 g/m2 (16 lb)
•Multiple part forms or documents
Selecting paper
Using appropriate paper prevents jams and helps ensure trouble-free printing.
To help avoid jams and poor print quality:
•Always use new, undamaged paper.
•Before loading paper, know the recommended print side of the paper. This information is usually indicated on
the paper package.
•Do not use paper that has been cut or trimmed by hand.
•Do not mix paper sizes, types, or weights in the same source; mixing results in jams.
•Do not use coated papers unless they are specifically designed for electrophotographic printing.
Selecting preprinted forms and letterhead
Use these guidelines when selecting preprinted forms and letterhead:
•Use grain long for 60–90 g/m2 (16–24 lb) paper.
•Use only forms and letterhead printed using an offset lithographic or engraved printing process.
•Avoid papers with rough or heavily textured surfaces.
Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must be able to withstand
temperatures up to 230°C (446°F) without melting or releasing hazardous emissions. Use inks that are not affected
by the resin in toner. Inks that are oxidation-set or oil-based generally meet these requirements; latex inks might not.
When in doubt, contact the paper supplier.
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64
Preprinted papers such as letterhead must be able to withstand temperatures up to 230°C (446°F) without melting
or releasing hazardous emissions.
Using recycled paper
As an environmentally conscientious company, we support the use of recycled paper produced specifically for use
in laser (electro-photographic) printers.
While no blanket statement can be made that all recycled paper will feed well, we consistently test papers that
represent recycled cut size copier papers available on the global market. This scientific testing is conducted with
rigor and discipline. Many factors are taken into consideration both separately and as a whole, including the following:
•Amount of post-consumer waste (We test up to 100% post-consumer waste content.)
•Temperature and humidity conditions (Testing chambers simulate climates from all over the world.)
•Moisture content (Business papers should have low moisture: 4–5%.)
•Bending resistance and proper stiffness means optimum feeding through the printer.
•Thickness (impacts how much can be loaded into a tray)
•Surface roughness (measured in Sheffield units, impacts print clarity and how well toner fuses to the paper)
•Surface friction (determines how easily sheets can be separated)
•Grain and formation (impacts curling, which also influences the mechanics of how the paper behaves as it moves
through the printer)
•Brightness and texture (look and feel)
Recycled papers are better than ever; however, the amount of recycled content in a paper affects the degree of
control over foreign matter. And while recycled papers are one good path to printing in an environmentally
responsible manner, they are not perfect. The energy required to de-ink and deal with additives such as colorants
and “glue” often generates more carbon emissions than does normal paper production. However, using recycled
papers enables better resource management overall.
We concern ourselves with the responsible use of paper in general based on life cycle assessments of its products.
To gain a better understanding of the impact of printers on the environment, the company commissioned a number
of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon
emissions caused throughout the entire life of a device (from design to end-of-life). This is due to the energy-intensive
manufacturing processes required to make paper.
Thus, we seek to educate customers and partners on minimizing the impact of paper. Using recycled paper is one
way. Eliminating excessive and unnecessary paper consumption is another. We are well-equipped to help customers
minimize printing and copying waste. In addition, the company encourages purchasing paper from suppliers who
demonstrate their commitment to sustainable forestry practices.
We do not endorse specific suppliers, although a converter’s product list for special applications is maintained.
However, the following paper choice guidelines will help alleviate the environmental impact of printing:
1Minimize paper consumption.
2Be selective about the origin of wood fiber. Buy from suppliers who carry certifications such as the Forestry
Stewardship Council (FSC) or The Program for the Endorsement of Forest Certification (PEFC). These certifications
guarantee that the paper manufacturer uses wood pulp from forestry operators that employ environmentally
and socially responsible forest management and restoration practices.
3Choose the most appropriate paper for printing needs: normal 75 or 80 g/m2 certified paper, lower weight paper,
or recycled paper.
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Storing paper
Use these paper storage guidelines to help avoid jams and uneven print quality:
•For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label
manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity
between 40 and 60%.
•Store paper in cartons when possible, on a pallet or shelf, rather than on the floor.
•Store individual packages on a flat surface.
•Do not store anything on top of individual paper packages.
Supported paper sizes, types, and weights
The following tables provide information on standard and optional paper sources and the types of paper they support.
Note: For an unlisted paper size, select the closest larger listed size.
Paper sizes supported by the printer
Note: An optional 250-sheet Universally Adjustable Tray is available for sizes smaller than A5, such as index cards.
Paper size Dimensions 250- or
550-sheet trays
(standard or
optional)
Optional
2000-sheet tray Multipurpose
feeder Duplex unit
A4 210 x 297 mm
(8.3 x 11.7 in.)
A5 148 x 210 mm
(5.8 x 8.3 in.) X
A61,2 105 x 148 mm
(4.1 x 5.8 in.) X X X
JIS B5 182 x 257 mm
(7.2 x 10.1 in.) X
Letter 216 x 279 mm
(8.5 x 11 in.)
Legal 216 x 356 mm
(8.5 x 14 in.)
Executive 184 x 267 mm
(7.3 x 10.5 in.) X
1 This size appears in the Paper Size menu only when Tray Size Sensing is turned off. For more information, contact
Customer Support.
2 Only the standard exit bin supports this size.
3 This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software application.
4 To support duplexing, the Universal width must be between 148 mm (5.8 in) and 216 mm (8.5 in); Universal length must
be between 182 mm (7.2 in) and 356 mm (14 in).
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Paper size Dimensions 250- or
550-sheet trays
(standard or
optional)
Optional
2000-sheet tray Multipurpose
feeder Duplex unit
Oficio1216 x 340 mm
(8.5 x 13.4 in.) X
Folio1216 x 330 mm
(8.5 x 13 in.) X
Statement1140 x 216 mm
(5.5 x 8.5 in.) X X
Universal3,4 138 x 210 mm
(5.5 x 8.3 in.) up to
216 x 356 mm
(8.5 x 14 in.)
X X
70 x 127 mm
(2.8 x 5 in.) up to
216 x 356 mm
(8.5 x 14 in.)
X X X
148 x 182 mm
(5.8 x 7.7 in.) up to
216 x 356 mm
(8.5 x 14 in.)
X
7 3/4 Envelope
(Monarch) 98 x 191 mm
(3.9 x 7.5 in.) X X X
9 Envelope 98 x 225 mm
(3.9 x 8.9 in.) X X X
10 Envelope 105 x 241 mm
(4.1 x 9.5 in.) X X X
DL Envelope 110 x 220 mm
(4.3 x 8.7 in.) X X X
Other Envelope 98 x 162 mm
(3.9 x 6.4 in.) to
176 x 250 mm
(6.9 x 9.8 in.)
X X X
1 This size appears in the Paper Size menu only when Tray Size Sensing is turned off. For more information, contact
Customer Support.
2 Only the standard exit bin supports this size.
3 This size setting formats the page for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software application.
4 To support duplexing, the Universal width must be between 148 mm (5.8 in) and 216 mm (8.5 in); Universal length must
be between 182 mm (7.2 in) and 356 mm (14 in).
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Paper types and weights supported by the printer
The printer engine supports 60–176 g/m2 (16–47 lb) paper weights. The duplex unit supports 63–170 g/m2 (17–45 lb)
paper weights.
Paper type 250- or 550-sheet
trays (standard or
optional)
Optional
2000-sheet tray Multipurpose feeder Duplex unit
Paper
•Plain
•Bond
•Colored
•Custom
•Letterhead
•Light
•Heavy
•Preprinted
•Rough/Cotton
•Recycled
Card stock
Envelopes X X X
Labels 1
Transparencies
1 Single-sided paper labels designed for laser printers are supported for occasional use: no more than 20 pages of labels
a month. Vinyl, pharmacy, and dual-web labels are not supported.
Warning—Potential Damage: Printing more than 20 pages of paper labels a month may damage the duplex unit.
Paper types and weights supported by the output bins
Use this table to determine the possible output destinations of print jobs which use supported paper types and
weights. The paper capacity of each output bin is listed in parentheses. Paper capacity estimations are calculated
based on 75 g/m2 (20 lb) paper.
Paper and specialty media guidelines
68
The finisher supports 60–176 g/m2 (16–47 lb) paper weights.
Paper type Standard exit bin
(350 or 550
sheets)
Optional hardware
Output Expander
(550 sheets) or High
Capacity Output
Stacker (1850 sheets)
5-Bin Mailbox
(500 sheets)1
StapleSmart II
Finisher
(500 sheets)2
Paper
•Plain
•Bond
•Colored
•Custom
•Letterhead
•Light
•Heavy
•Preprinted
•Rough/Cotton
•Recycled
Card stock X X
Envelopes X X
Labels X X
Transparencies X X
1 Supports 60-90 g/m2 (16-24 lb) paper weights.
2 Maximum of 50 sheets of 75 g/m2 (20 lb) paper per stapled packet. Results may vary with heavier paper.
Paper and specialty media guidelines
69
Printing
This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialty
media can affect how reliably documents print. For more information, see “Avoiding jams” on page 79 and “Storing
paper” on page 66.
Printing a document
1From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper.
2Send the print job:
For Windows users
aWith a document open, click File ª Print.
bClick Properties, Preferences, Options, or Setup, and then adjust the settings as needed.
Note: To print on a specific size or type of paper, adjust the paper size or type settings to match the loaded
paper, or select the appropriate tray or feeder.
cClick OK, and then click Print.
For Macintosh users
aCustomize the settings as needed in the Page Setup dialog:
1With a document open, choose File > Page Setup.
2Choose a paper size or create a custom size to match the loaded paper.
3Click OK.
bCustomize the settings as needed in the Print dialog:
1With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2From the Print dialog and pop-up menus, adjust the settings as needed.
Note: To print on a specific paper type, adjust the paper type setting to match the loaded paper, or
select the appropriate tray or feeder.
3Click Print.
Printing on specialty media
Tips on using letterhead
•Use letterhead designed specifically for laser printers.
•Print samples on the letterhead being considered for use before buying large quantities.
•Before loading letterhead, fan the stack to prevent sheets from sticking together.
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•Page orientation is important when printing on letterhead. For information on how to load letterhead, see:
–“Loading the standard or optional 250-sheet or 550-sheet tray” on page 50
–“Loading the 2000-sheet tray” on page 53
–“Loading the multipurpose feeder” on page 57
Tips on using transparencies
Print samples on the transparencies being considered for use before buying large quantities.
When printing on transparencies:
•Feed transparencies from a 250-sheet tray, a 550-sheet tray, or the multipurpose feeder.
•Use transparencies designed specifically for laser printers. Check with the manufacturer or vendor to ensure
transparencies are able to withstand temperatures up to 230°C (446°F) without melting, discoloring, offsetting,
or releasing hazardous emissions.
•Use transparencies that are 138–146 g/m2 (37–39 lb. bond) in weight.
•To prevent print quality problems, avoid getting fingerprints on the transparencies.
•Before loading transparencies, fan the stack to prevent sheets from sticking together.
Tips on using envelopes
Print samples on the envelopes being considered for use before buying large quantities.
When printing on envelopes:
•Feed envelopes from the multipurpose feeder or the optional envelope feeder.
•Set the Paper Type to Envelope, and select the envelope size.
•Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure the
envelopes can withstand temperatures up to 230°C (446°F) without sealing, wrinkling, curling excessively, or
releasing hazardous emissions.
•For the best performance, use envelopes made from 90 g/m2 (24 lb bond) paper. Use up to 105 g/m2 (28 lb bond)
weight for envelopes as long as the cotton content is 25% or less. All-cotton envelopes must not exceed
90 g/m2 (24 lb bond) weight.
•Use only new envelopes.
•To optimize performance and minimize jams, do not use envelopes that:
–Have excessive curl or twist
–Are stuck together or damaged in any way
–Have windows, holes, perforations, cutouts, or embossing
–Have metal clasps, string ties, or folding bars
–Have an interlocking design
–Have postage stamps attached
–Have any exposed adhesive when the flap is in the sealed or closed position
–Have bent corners
–Have rough, cockle, or laid finishes
•Adjust the width guide to fit the width of the envelopes.
Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes.
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71
Tips on using labels
Print samples on the labels being considered for use before buying large quantities.
Note: Single-sided paper labels designed for laser printers are supported for occasional use: no more than 20 pages
of labels a month. Vinyl, pharmacy, and dual-web labels are not supported.
When printing on labels:
•Feed labels from a 250-sheet tray, a 550-sheet tray, or the multipurpose feeder.
•Use labels designed specifically for laser printers. Check with the manufacturer or vendor to verify that:
–The labels can withstand temperatures up to 230°C (446°F) without sealing, excessive curling, wrinkling, or
releasing hazardous emissions.
–Label adhesives, face sheet (printable stock), and topcoats can withstand up to 25 psi (172 kPa) pressure
without delaminating, oozing around the edges, or releasing hazardous fumes.
•Do not use labels with slick backing material.
•Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets
also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties.
•Do not use labels with exposed adhesive.
•Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die-cuts of the label.
•Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)
away from edges is recommended. Adhesive material contaminates the printer and could void the warranty.
•If zone coating of the adhesive is not possible, remove a 1.6-mm (0.06-in.) strip on the leading and driver edge,
and use a non-oozing adhesive.
•Portrait orientation works best, especially when printing bar codes.
Tips on using card stock
Card stock is heavy, single-ply specialty media. Many of its variable characteristics, such as moisture content, thickness,
and texture, can significantly impact print quality. Print samples on the card stock being considered for use before
buying large quantities.
When printing on card stock:
•Feed card stock from a 250-sheet tray, a 550-sheet tray, or the multipurpose feeder.
•Make sure the Paper Type is Card Stock.
•Select the appropriate Paper Texture setting.
•Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or
other paper handling problems.
•Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 230°C (446°F)
without releasing hazardous emissions.
•Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting
introduces semi-liquid and volatile components into the printer.
•Use grain short card stock when possible.
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72
Printing confidential and other held jobs
Holding jobs in the printer
When sending a job to the printer, you can specify that you want the printer to hold the job in memory until you
start the job from the printer control panel. All print jobs that can be initiated by the user at the printer are called
held jobs.
Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to
process additional held jobs.
Job type Description
Confidential When you send a Confidential print job to the printer, you must create a PIN from
the computer. The PIN must be four digits using the numbers 0–9. The job is held
in printer memory until you enter the PIN from the printer control panel and
choose to print or delete the job.
Verify When you send a Verify print job, the printer prints one copy and holds the
remaining copies in printer memory. Verify lets you examine the first copy to see
if it is satisfactory before printing the remaining copies. Once all copies are
printed, the job is automatically deleted from printer memory.
Reserve When you send a Reserve print job, the printer does not print the job immediately.
It stores the job in memory so you can print the job later. The job is held in memory
until you delete it from the Held Jobs menu.
Repeat When you send a Repeat print job, the printer prints all requested copies of the
job and stores the job in memory so you can print additional copies later. You
can print additional copies as long as the job remains stored in memory.
Other types of held jobs include:
•Profiles from various sources
•Forms from a kiosk
•Bookmarks
•Jobs not printed, which are called parked jobs
Printing confidential and other held jobs
Note: Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve
jobs continue to be held in the printer until you choose to delete them.
For Windows Users
1With a document open, click File ª Print.
2Click Properties, Preferences, Options, or Setup.
3Click Other Options, and then click Print and Hold.
4Select your job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential job,
also enter a four-digit PIN.
5Click OK or Print, and then go to the printer to release the job.
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73
6From the printer control panel, press the arrow buttons until Held jobs appears, and then press .
7Press the arrow buttons until appears next to your user name, and then press .
8Press the arrow buttons until appears next to the job type or job name, and then press .
If you selected a job name, proceed to step 11 on page 74.
9After selecting your job type, use the keypad to enter your PIN.
If you enter an invalid PIN, the Invalid PIN screen appears.
•To re-enter the PIN, make sure Try again appears, and then press .
•To cancel the PIN, press the arrow buttons until Cancel appears, and then press .
10 Press the arrow buttons until appears next to the job you want to print, and then press .
11 Press the arrow buttons until appears next to the number of copies you want to print, and then press .
Note: Use the keypad to enter a number if necessary.
For Macintosh users
1With a document open, choose File > Print.
If necessary, click the disclosure triangle to see more options.
2From the print options or Copies & Pages pop-up menu, choose Job Routing.
3Select your job type (Confidential, Repeat, Reserve, or Verify), and then assign a user name. For a confidential job,
also enter a four-digit PIN.
4Click OK or Print, and then go to the printer to release the job.
5From the printer control panel, press the arrow buttons until Held jobs appears, and then press .
6Press the arrow buttons until appears next to your user name, and then press .
7Press the arrow buttons until appears next to the job type or job name, and then press .
If you selected a job name, proceed to step 10 on page 74.
8After selecting your job type, use the keypad to enter your PIN.
If you enter an invalid PIN, the Invalid PIN screen appears.
•To re-enter the PIN, make sure Try again appears, and then press .
•To cancel the PIN, press the arrow buttons until Cancel appears, and then press .
9Press the arrow buttons until appears next to the job you want to print, and then press .
10 Press the arrow buttons until appears next to the number of copies you want to print, and then press .
Note: Use the keypad to enter a number if necessary.
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74
Printing from a flash drive
A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file
types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, .xps, and .dcx.
Many flash drives are tested and approved for use with the printer.
Notes:
•High-speed flash drives must support the full-speed USB standard. Flash drives supporting only USB low-speed
capabilities are not supported.
•Flash drives must support the FAT (File Allocation Tables) system. Flash drives formatted with NTFS (New
Technology File System) or any other file system are not supported.
•Before printing an encrypted .pdf file, enter the file password from the printer control panel.
•You cannot print files for which you do not have printing permissions.
To print from a flash drive:
1Make sure the printer is on and Ready appears.
2Insert a flash drive into the front USB port.
Notes:
•If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the
printer ignores it.
•If you insert the flash drive while the printer is printing other jobs, then Printer Busy appears. After the
other jobs are processed, you may need to view the held jobs list to print documents from the flash drive.
3Press the down arrow button until appears next to the document you want to print, and then press .
Note: Folders found on the flash drive appear as folders. File names are appended by the extension type (for
example, .jpg).
4Press to print one copy, or enter the number of copies using the keypad, and then press to initiate the print
job.
Note: Do not remove the flash drive from the printer until the document has finished printing.
If you leave the flash drive in the printer after leaving the initial USB menu screen, you can still print .pdf files from
the flash drive as held jobs.
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75
Printing information pages
Printing a font sample list
To print samples of the fonts currently available for your printer:
1Make sure the printer is on and Ready appears.
2From the printer control panel, press .
3Press the arrow buttons until Reports appears, and then press .
4Press the arrow buttons until Print Fonts appears, and then press .
5Press the arrow buttons until appears next to PCL Fonts, PostScript Fonts, or PPDS Fonts, and
then press .
Printing a directory list
A directory list shows the resources stored in flash memory or on the hard disk.
1Make sure the printer is on and Ready appears.
2From the printer control panel, press .
3Press the arrow buttons until Reports appears, and then press .
4Press the arrow buttons until Print Directory appears, and then press .
Printing the print quality test pages
Print the print quality test pages to isolate print quality problems.
1Turn the printer off.
2Hold down and while turning the printer on.
3Release the buttons when the clock appears, and wait for CONFIG MENU to appear.
4Press the arrow buttons until Prt Quality Pgs appears, and then press .
The print quality test pages print.
5Press the arrow buttons until Exit Config Menu appears, and then press .
Resetting the Printer appears briefly, followed by a clock, and then Ready appears.
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76
Canceling a print job
Canceling a print job from the printer control panel
If the job is formatting or already printing, and Cancel a job appears on the first line of the display:
1Press the arrow buttons until Cancel appears.
A list of jobs appears.
2Press the arrow buttons until appears next to the job you want to cancel, and then press .
Note: Once a print job is sent, to easily cancel a job, press . The Stopped screen appears. Press the arrow buttons
until Cancel a job appears, and then press .
Canceling a print job from the computer
To cancel a print job, do one of the following:
For Windows users
1Click , or click Start and then click Run.
2In the Start Search or Run box, type control printers.
3Press Enter, or click OK.
The printer folder opens.
4Double-click the printer icon.
5Select the job to cancel.
6From the keyboard, press Delete.
From the Windows taskbar:
When you send a job to print, a small printer icon appears in the right corner of the taskbar.
1Double-click the printer icon.
A list of print jobs appears in the printer window.
2Select a job to cancel.
3From the keyboard, press Delete.
For Macintosh users
In Mac OS X version 10.5 or later:
1From the Apple menu, choose System Preferences.
2Click Print & Fax, and then double-click the printer icon.
3From the printer window, select the job to cancel.
4From the icon bar at the top of the window, click the Delete icon.
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77
In Mac OS X version 10.4 and earlier:
1From the Go menu, choose Applications.
2Double-click Utilities, and then double-click Print Center or Printer Setup Utility.
3Double-click the printer icon.
4From the printer window, select the job to cancel.
5From the icon bar at the top of the window, click the Delete icon.
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Clearing jams
Jam error messages appear on the control panel display and include the area of the printer where the jam occurred.
When there is more than one jam, the number of jammed pages is displayed.
Avoiding jams
The following hints can help you avoid jams.
Paper tray recommendations
•Make sure the paper lies flat in the tray.
•Do not remove trays while the printer is printing.
•Do not load trays, the multipurpose feeder, or the envelope feeder while the printer is printing. Load them prior
to printing, or wait for a prompt to load them.
•Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.
•Make sure the guides in the paper trays, multipurpose feeder, or envelope feeder are properly positioned and
are not pressing too tightly against the paper or envelopes.
•Push all trays in firmly after loading paper.
Paper recommendations
•Use only recommended paper or specialty media. For more information, see “Paper types and weights supported
by the printer” on page 68.
•Do not load wrinkled, creased, damp, bent, or curled paper.
•Flex, fan, and straighten paper before loading it.
•Do not use paper that has been cut or trimmed by hand.
•Do not mix paper sizes, weights, or types in the same stack.
•Make sure all sizes and types are set correctly in the printer control panel menus.
•Store paper per the manufacturer's recommendations.
Envelope recommendations
•To reduce wrinkling, use the Envelope Enhance menu in the Paper menu.
•Do not feed envelopes that:
–Have excessive curl or twist
–Have windows, holes, perforations, cutouts, or embossing
–Have metal clasps, string ties, or folding bars
–Have an interlocking design
–Have postage stamps attached
–Have any exposed adhesive when the flap is in the sealed or closed position
–Have bent corners
–Have rough, cockle, or laid finishes
–Are stuck together or damaged in any way
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Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears on the display. Open doors and covers and remove
trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper from the paper
path and then press .
Jam numbers Area
200–203, 230 Printer
231–239 Optional external duplex unit
241–245 Paper trays
250 Multipurpose feeder
260 Envelope feeder
271–279 Optional output bins
280–282 StapleSmart II Finisher
283 Staple cartridge
200 and 201 paper jams
1Push the release latch, and then lower the multipurpose feeder door.
2Push the release latch, and then open the front cover.
3Lift and pull the print cartridge out of the printer.
Warning—Potential Damage: Do not touch the photoconductor drum on the underside of the cartridge. Use
the cartridge handle whenever you are holding the cartridge.
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4Place the print cartridge aside on a flat, smooth surface.
Warning—Potential Damage: Do not leave the cartridge exposed to light for extended periods.
Warning—Potential Damage: The jammed paper may be covered with unfused toner which can stain garments
and skin.
5Remove the jammed paper.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Note: If the paper is not easy to remove, then open the rear door and remove the paper from there.
6Align and reinstall the print cartridge.
7Close the front cover.
8Close the multipurpose feeder door.
9Press .
202 and 203 paper jams
If the paper is exiting the printer, then pull the paper out, and then press .
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81
If the paper is not exiting the printer:
1Pull down the top rear door.
2Slowly remove the jammed paper to avoid tearing it.
3Close the top rear door.
4Press .
230 paper jam
Rear paper jams
1Remove the standard tray from the printer.
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82
2Pull down the bottom rear door.
3Push the tab down.
4Remove the jammed paper.
5Close the bottom rear door.
6Insert the standard tray.
7Press .
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83
Front paper jams
1Remove the standard tray from the printer.
2Push the tab down.
3Remove the jammed paper.
4Insert the standard tray.
5Press .
231–239 paper jams (optional external duplex unit)
Rear paper jams
1Push in and hold the latch while pulling up the rear duplex door.
2Remove the jammed paper.
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3Close the rear duplex door.
4Press .
Front paper jams
1Remove the standard tray from the printer.
2Remove the duplex jam access tray.
3Raise the recessed duplex bar.
4Remove the jammed paper.
5Replace the duplex jam access tray.
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6Insert the standard tray.
7Press .
241–245 paper jams
1Pull out the tray indicated on the display.
2Remove any jammed paper, and then insert the tray.
3Press .
4If the jam message persists for a 250-sheet or 550-sheet tray, then remove the tray from the printer.
5Remove the jammed paper, and then insert the tray.
6Press .
250 paper jam
1Remove the paper from the multipurpose feeder.
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86
2Flex the sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper.
Straighten the edges on a level surface.
3Load the paper into the multipurpose feeder.
4Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper.
5Press .
260 paper jam
The envelope feeder feeds envelopes from the bottom of the stack; the bottom envelope will be the one that is
jammed.
1Lift the envelope weight, and then remove all the envelopes.
2If the jammed envelope has entered the printer and cannot be pulled out, then lift the envelope feeder up and
then out of the printer, and then set it aside.
3Remove the envelope from the printer.
Note: If you cannot remove the envelope, then the print cartridge will have to be removed. For more information,
see “200 and 201 paper jams” on page 80.
4Reinstall the envelope feeder. Make sure it snaps into place.
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87
5Flex and stack the envelopes.
6Load the envelopes in the envelope feeder.
7Adjust the paper guide.
8Lower the envelope weight.
9Press .
271–279 paper jams
To clear a jam in the output expander, high-capacity output stacker, the 5-bin mailbox, or the StapleSmart II Finisher:
1If the paper is exiting into a bin, then pull the paper straight out, and then press .
If not, then continue with step 2.
2Pull down the output bin door or doors.
3Remove the jammed paper.
4Close the output bin door or doors.
5Press .
280 paper jams
1Pull down the StapleSmart II Finisher door.
2Remove the jammed paper.
3Close the StapleSmart II Finisher door.
4Press .
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88
281 paper jam
1Clear the jam from the stapler output bin.
2Press .
282 paper jam
To prevent paper jams, the stapler motor does not run when the stapler door is open.
1Close the stapler door until it clicks into place.
2Press .
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89
283 staple jam
1Press the latch to open the stapler door.
2Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer.
3Use the metal tab to lift the staple guard, and then remove any loose staples.
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4Press down on the staple guard until it snaps into place.
5Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place.
6Close the stapler door.
7Press .
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91
Understanding printer menus
Menus list
A number of menus are available to make it easy for you to change printer settings:
Paper Menu Reports Network/Ports
Default Source
Paper Size/Type
Configure MP
Envelope Enhance
Substitute Size
Paper Texture
Paper Weight
Paper Loading
Custom Types
Universal Setup
Bin Setup
Menu Settings Page
Device Statistics
Network Setup Page1
Profiles List
NetWare Setup Page
Print Fonts
Print Directory
Asset Report
Active NIC
Standard Network2
Standard USB
Parallel <x>
Serial <x>
SMTP Setup
1 Depending on the printer setup, this menu item appears as Network Setup Page or Network <x> Setup Page.
2 Depending on the printer setup, this menu item appears as Standard Network or Network <x>.
Security Settings Help
Miscellaneous Security Settings
Confidential Print
Disk Wiping
Security Audit Log
Set Date/Time
General Settings
Setup Menu
Finishing Menu
Quality Menu
Utilities Menu
XPS Menu
PDF Menu
PostScript Menu
PCL Emul Menu
HTML Menu
Image Menu
Flash Drive Menu
Print All
Print Quality
Printing Guide
Media Guide
Print Defects
Menu Map
Information Guide
Connection Guide
Moving Guide
Supplies Guide
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92
Paper menu
Default Source menu
Menu item Description
Default Source
Tray <x>
MP Feeder
Envelope Feeder
Manual Paper
Manual Env
Sets a default paper source for all print jobs
Notes:
•Tray 1 (standard tray) is the factory default setting.
•Only an installed paper source will appear as a menu setting.
•A paper source selected by a print job will override the Default Source
setting for the duration of the print job.
•If the same size and type of paper are in two trays and the Paper Size and
Paper Type settings match, then the trays are automatically linked. When
one tray is empty, the job prints using the linked tray.
•From the Paper menu, Configure MP must be set to Cassette in order for
MP Feeder to appear as a menu setting.
Paper Size/Type menu
Menu item Description
Tray <x> Size
A4
A5
A6
JIS B5
Letter
Legal
Executive*
Oficio*
Folio
Statement*
Universal
Specifies the paper size loaded in each tray
Notes:
•A4 is the international factory default setting. Letter is the US factory
default setting.
•For trays with automatic size sensing, only the size detected by the
hardware appears.
•Use this menu item to configure automatic tray linking. If the same size
and type of paper are in two trays and the Paper Size and Paper Type
settings match, then the trays are automatically linked. When one tray
is empty, the job prints using the linked tray.
•Automatic size sensing is not supported for Oficio, Folio, or Statement
paper sizes.
•The 2000-sheet tray supports A4, Letter, and Legal paper sizes.
* Appears only if Tray Size Sensing is turned off. For more information, contact Customer Support.
Note: Only installed trays, drawers, and feeders are listed in this menu.
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93
Menu item Description
Tray <x> Type
Plain Paper
Card Stock
Transparency
Recycled
Labels
Vinyl Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type <x>
Specifies the type of paper loaded in each tray
Notes:
•Plain Paper is the factory default setting for Tray 1. Custom Type <x> is
the factory default setting for all other trays.
•If available, a user-defined name will appear instead of Custom Type <x>.
•Use this menu item to configure automatic tray linking. If the same size
and type of paper are in two trays and the Paper Size and Paper Type
settings match, then the trays are automatically linked. When one tray
is empty, the job prints using the linked tray.
MP Feeder Size
A4
A5
A6
JIS B5
Letter
Legal
Executive
Oficio
Folio
Statement
Universal
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
Other Envelope
Specifies the paper size loaded in the multipurpose feeder
Notes:
•From the Paper menu, Configure MP must be set to Cassette in order for
MP Feeder Size to appear as a menu item.
•A4 is the international factory default setting. Letter is the US factory
default setting.
•The multipurpose feeder does not automatically sense paper size. The
paper size value must be set.
* Appears only if Tray Size Sensing is turned off. For more information, contact Customer Support.
Note: Only installed trays, drawers, and feeders are listed in this menu.
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94
Menu item Description
MP Feeder Type
Plain Paper
Card Stock
Transparency
Recycled
Labels
Vinyl Labels
Bond
Envelope
Rough Envelope
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type <x>
Specifies the type of paper loaded in the multipurpose feeder
Notes:
•From the Paper menu, Configure MP must be set to Cassette in order for
MP Feeder Type to appear as a menu item.
•Plain Paper is the factory default setting.
Envelope Feeder Size
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
Other Envelope
Specifies the envelope size loaded in the envelope feeder
Note: DL Envelope is the international factory default setting. 10 Envelope is
the US factory default setting.
Envelope Feeder Type
Envelope
Rough Envelope
Custom Type <x>
Specifies the type of envelope loaded in the envelope feeder
Notes:
•Envelope is the factory default setting.
•The Custom Type setting can be used to store up to six types of
envelopes.
Manual Paper Size
A4
A5
A6
JIS B5
Letter
Legal
Executive
Oficio
Folio
Statement
Universal
Specifies the size of the paper being manually loaded
Note: A4 is the international factory default setting. Letter is the US factory
default setting.
* Appears only if Tray Size Sensing is turned off. For more information, contact Customer Support.
Note: Only installed trays, drawers, and feeders are listed in this menu.
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95
Menu item Description
Manual Paper Type
Plain Paper
Card Stock
Transparency
Recycled
Labels
Vinyl Labels
Bond
Letterhead
Preprinted
Colored Paper
Light Paper
Heavy Paper
Rough/Cotton Paper
Custom Type <x>
Specifies the type of paper being manually loaded
Note: Plain Paper is the factory default setting.
Manual Envelope Size
7 3/4 Envelope
9 Envelope
10 Envelope
DL Envelope
Other Envelope
Specifies the size of the envelope being manually loaded
Note: DL Envelope is the international factory default setting. 10 Envelope is
the US factory default setting.
Manual Envelope Type
Envelope
Rough Envelope
Custom Type <x>
Specifies the type of envelope being manually loaded
Note: Envelope is the factory default setting.
* Appears only if Tray Size Sensing is turned off. For more information, contact Customer Support.
Note: Only installed trays, drawers, and feeders are listed in this menu.
Configure MP menu
Menu item Description
Configure MP
Cassette
Manual
First
Determines when the printer selects paper from the multipurpose feeder
Notes:
•Cassette is the factory default setting.
•The Cassette setting configures the multipurpose feeder as an automatic
paper source.
•When Manual is selected, the multipurpose feeder can be used only for
manual feed print jobs.
•If paper is loaded in the multipurpose feeder and First is selected, then
paper always feeds from the multipurpose feeder first.
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96
Envelope Enhance
The envelope conditioner significantly reduces the wrinkling of some envelopes.
Menu item Description
Envelope Enhance
Off
1 (Least)
2
3
4
5
6 (Most)
Enables or disables the envelope conditioner
Notes:
•The factory default setting is 5.
•If noise reduction is more important than wrinkle reduction, then decrease
the setting.
Substitute Size menu
Menu item Description
Substitute Size
Off
Statement/A5
Letter/A4
All Listed
Substitutes a specified paper size if the requested paper size is not available
Notes:
•All Listed is the factory default setting. All available substitutions are
allowed.
•The Off setting indicates no size substitutions are allowed.
•Setting a substitution lets the job print without a Change Paper message
appearing.
Paper Texture menu
Menu item Description
Plain Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Card Stock Texture
Smooth
Normal
Rough
Specifies the relative texture of the card stock loaded in a specific tray
Notes:
•Normal is the factory default setting.
•Settings appear only if card stock is supported.
Transparency Texture
Smooth
Normal
Rough
Specifies the relative texture of the transparencies loaded in a specific tray
Note: Normal is the factory default setting.
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97
Menu item Description
Recycled Texture
Smooth
Normal
Rough
Specifies the relative texture of the recycled paper loaded in a specific tray
Note: Normal is the factory default setting.
Labels Texture
Smooth
Normal
Rough
Specifies the relative texture of the labels loaded in a specific tray
Notes:
•Normal is the factory default setting.
•Single-sided paper labels designed for laser printers are supported for occasional
use: no more than 20 pages a month. Vinyl, pharmacy, and dual-web labels are not
supported.
Bond Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Note: Rough is the factory default setting.
Envelope Texture
Smooth
Normal
Rough
Specifies the relative texture of the envelopes loaded in a specific tray
Note: Normal is the factory default setting.
Rough Envelope Texture
Smooth
Normal
Rough
Specifies the relative texture of the rough envelopes loaded in a specific tray
Note: Rough is the factory default setting.
Letterhead Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Preprinted Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Colored Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Light Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Heavy Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Note: Normal is the factory default setting.
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98
Menu item Description
Rough Texture
Smooth
Normal
Rough
Specifies the relative texture of the paper loaded in a specific tray
Note: Rough is the factory default setting.
Custom <x> Texture
Smooth
Normal
Rough
Specifies the relative texture of the custom paper loaded in a specific tray
Note: Normal is the factory default setting.
Paper Weight menu
Menu item Description
Plain Weight
Light
Normal
Heavy
Specifies the relative weight of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Card Stock Weight
Light
Normal
Heavy
Specifies the relative weight of the card stock loaded in a specific tray
Note: Normal is the factory default setting.
Transparency Weight
Light
Normal
Heavy
Specifies the relative weight of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Recycled Weight
Light
Normal
Heavy
Specifies the relative weight of the recycled paper loaded in a specific tray
Note: Normal is the factory default setting.
Labels Weight
Light
Normal
Heavy
Specifies the relative weight of the labels loaded in a specific tray
Notes:
•Normal is the factory default setting.
•Single-sided paper labels designed for laser printers are supported for occasional use:
no more than 20 pages a month. Vinyl, pharmacy, and dual-web labels are not
supported.
Bond Weight
Light
Normal
Heavy
Specifies the relative weight of the paper loaded in a specific tray
Note: Normal is the factory default setting.
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99
Menu item Description
Envelope Weight
Light
Normal
Heavy
Specifies the relative weight of the envelopes loaded in a specific tray
Note: Normal is the factory default setting.
Rough Envelope Weight
Light
Normal
Heavy
Specifies the relative weight of the rough envelopes loaded in a specific tray
Note: Normal is the factory default setting.
Letterhead Weight
Light
Normal
Heavy
Specifies the relative weight of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Preprinted Weight
Light
Normal
Heavy
Specifies the relative weight of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Colored Weight
Light
Normal
Heavy
Specifies the relative weight of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Light Weight
Light
Specifies the relative weight of the paper loaded in a specific tray
Heavy Weight
Heavy
Specifies the relative weight of the paper loaded in a specific tray
Rough Weight
Light
Normal
Heavy
Specifies the relative weight of the paper loaded in a specific tray
Note: Normal is the factory default setting.
Custom <x>
Light
Normal
Heavy
Specifies the relative weight of the custom paper type loaded in a specific tray
Notes:
•Normal is the factory default setting.
•Settings appear only if the custom type is supported.
Paper Loading menu
Paper trays require paper to be loaded differently for one-sided or two-sided (duplex) printing. However, if the
specified paper is loaded in the duplex orientation, the Duplex setting permits correct printing of both one-sided or
two-sided (duplex) print jobs without having to reload the paper. When one-sided printing is selected from Print
Properties in Windows or the Print dialog in Macintosh, a blank page is inserted so that the one-sided job prints
correctly.
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100
Notes:
•Selecting a setting for one paper type will not affect other paper types.
•To set the printer default to duplex printing for all print jobs, use the Finishing menu.
•For information on paper loading orientation, see “Loading paper and specialty media” on page 49.
Menu item Description
Card Stock Loading
Duplex
Off
When Duplex is selected, one-sided jobs can be printed when Card
Stock is loaded in the two-sided orientation in the paper tray. When
Off is selected, Card Stock must be loaded in either the one- or
two-sided orientation depending on the print job.
Note: Off is the factory default setting.
Recycled Loading
Duplex
Off
When Duplex is selected, one-sided jobs can be printed when
Recycled paper is loaded in the two-sided orientation in the paper
tray. When Off is selected, Recycled paper must be loaded in either
the one- or two-sided orientation depending on the print job.
Note: Off is the factory default setting.
Labels Loading
Duplex
Off
When Duplex is selected, one-sided jobs can be printed when Labels
are loaded in the two-sided orientation in the paper tray. When Off
is selected, Labels must be loaded in either the one- or two-sided
orientation depending on the print job.
Note: Off is the factory default setting.
Vinyl Labels Loading
Duplex
Off
When Duplex is selected, one-sided jobs can be printed when Vinyl
Labels are loaded in the two-sided orientation in the paper tray.
When Off is selected, Vinyl Labels must be loaded in either the one-
or two-sided orientation depending on the print job.
Note: Off is the factory default setting.
Bond Loading
Duplex
Off
When Duplex is selected, one-sided jobs can be printed when Bond
paper is loaded in the two-sided orientation in the paper tray. When
Off is selected, Bond paper must be loaded in either the one- or
two-sided orientation depending on the print job.
Note: Off is the factory default setting.
Letterhead Loading
Duplex
Off
When Duplex is selected, one-sided jobs can be printed when
Letterhead paper is loaded in the two-sided orientation in the paper
tray. When Off is selected, Letterhead paper must be loaded in either
the one- or two-sided orientation depending on the print job.
Note: Off is the factory default setting.
Preprinted Loading
Duplex
Off
When Duplex is selected, one-sided jobs can be printed when
Preprinted paper is loaded in the two-sided orientation in the paper
tray. When Off is selected, Preprinted paper must be loaded in either
the one- or two-sided orientation depending on the print job.
Note: Off is the factory default setting.
Colored Loading
Duplex
Off
When Duplex is selected, one-sided jobs can be printed when
Colored paper is loaded in the two-sided orientation in the paper
tray. When Off is selected, Colored paper must be loaded in either
the one- or two-sided orientation depending on the print job.
Note: Off is the factory default setting.
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101
Menu item Description
Light Loading
Duplex
Off
When Duplex is selected, one-sided jobs can be printed when Light
paper is loaded in the two-sided orientation in the paper tray. When
Off is selected, Light paper must be loaded in either the one- or
two-sided orientation depending on the print job.
Note: Off is the factory default setting.
Heavy Loading
Duplex
Off
When Duplex is selected, one-sided jobs can be printed when Heavy
paper is loaded in the two-sided orientation in the paper tray. When
Off is selected, Heavy paper must be loaded in either the one- or
two-sided orientation depending on the print job.
Note: Off is the factory default setting.
Rough Loading
Duplex
Off
When Duplex is selected, one-sided jobs can be printed when Rough
paper is loaded in the two-sided orientation in the paper tray. When
Off is selected, Rough paper must be loaded in either the one- or
two-sided orientation depending on the print job.
Note: Off is the factory default setting.
Custom <x> Loading
Duplex
Off
When Duplex is selected, one-sided jobs can be printed when
Custom <x> paper is loaded in the two-sided orientation in the
paper tray. When Off is selected, Custom <x> paper must be loaded
in either the one- or two-sided orientation depending on the print
job.
Notes:
•Off is the factory default setting.
•Custom <x> Loading is available only if the custom type is
supported.
Custom Types menu
Menu item Description
Custom Type <x>
Paper
Card Stock
Transparency
Labels
Envelope
Associates a paper or specialty media type with a factory default Custom
Type <x> name or a user-defined Custom Name created from the
Embedded Web Server or MarkVision Professional
Notes:
•Paper is the factory default setting.
•The custom media type must be supported by the selected tray or
multipurpose feeder in order to print from that source.
•Single-sided paper labels designed for laser printers are supported for
occasional use: no more than 20 pages a month. Vinyl, pharmacy, and
dual-web labels are not supported.
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Menu item Description
Recycled
Paper
Card Stock
Transparency
Labels
Envelope
Specifies a paper type when the Recycled setting is selected in other menus
Notes:
•Paper is the factory default setting.
•The custom media type must be supported by the selected tray or
multipurpose feeder in order to print from that source.
•Single-sided paper labels designed for laser printers are supported for
occasional use: no more than 20 pages a month. Vinyl, pharmacy, and
dual-web labels are not supported.
Universal Setup menu
These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal
Paper Size is a user-defined paper size setting. It is listed with the other paper size settings and includes similar options,
such as support for duplex printing and printing multiple pages on one sheet.
Menu item Description
Units of Measure
Inches
Millimeters
Identifies the units of measure
Notes:
•Inches is the US factory default setting.
•Millimeters is the international factory default setting.
Portrait Width
3–14 inches
76–360 mm
Sets the portrait width
Notes:
•If the width exceeds the maximum, the printer uses the maximum
width allowed.
•8.5 inches is the US factory default setting. Inches can be increased
in 0.01-inch increments.
•216 mm is the international factory default setting. Millimeters can
be increased in 1-mm increments.
Portrait Height
3–14 inches
76–360 mm
Sets the portrait height
Notes:
•If the height exceeds the maximum, the printer uses the maximum
height allowed.
•14 inches is the US factory default setting. Inches can be increased in
0.01-inch increments.
•356 mm is the international factory default setting. Millimeters can
be increased in 1-mm increments.
Feed Direction
Short Edge
Long Edge
Specifies the feed direction if the paper can be loaded in either direction
Notes:
•Short Edge is the factory default setting.
•Long Edge appears only if the longest edge is shorter than the
maximum width supported in the tray.
Understanding printer menus
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Bin Setup menu
Menu Item Description
Output Bin
Standard Bin
Bin <x>
Specifies the default output bin
Note: Standard Bin is the factory default setting.
Configure Bins
Mailbox
Link
Mail Overflow
Link Optional
Type Assignment
Specifies configuration options for output bins
Notes:
•Mailbox is the factory default setting.
•Bins assigned the same name are automatically linked
unless Link Optional is selected.
•The Mailbox setting treats each bin as a separate
mailbox.
•The Link setting links together all available output
bins.
•The Link Optional setting links together all available
output bins except the standard bin and only appears
when at least two optional bins are installed.
•The Type Assignment setting assigns each paper type
to an output bin or linked bin set.
Overflow Bin
Standard Bin
Bin <x>
Specifies an alternate output bin when a designated bin
is full
Note: Standard Bin is the factory default setting.
Assign Type/Bin
Plain Paper Bin
Card Stock Bin
Transparency Bin
Recycled Bin
Labels Bin
Bond Bin
Envelope Bin
Rough Envelope Bin
Letterhead Bin
Preprinted Bin
Colored Bin
Light Bin
Heavy Bin
Rough/Cotton Bin
Custom <x> Bin
Selects an output bin for each supported paper type
Available selections for each type are:
Disabled
Standard Bin
Bin <x>
Notes:
•Standard Bin is the factory default setting.
•Single-sided paper labels designed for laser printers
are supported for occasional use: no more than 20
pages a month. Vinyl, pharmacy, and dual-web labels
are not supported.
Understanding printer menus
104
Reports menu
Menu item Description
Menu Settings Page Prints a report containing information about paper loaded into trays, installed
memory, the total page count, alarms, timeouts, the printer control panel
language, the TCP/IP address, the status of supplies, the status of the network
connection, and other information
Device Statistics Prints a report containing printer statistics such as supply information and
details about printed pages
Network Setup Page Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Note: This menu item appears only for network printers or printers connected
to print servers.
Network <x> Setup Page Prints a report containing information about the network printer settings, such
as the TCP/IP address information
Notes:
•This menu item is available when more than one network option is installed.
•This menu item appears only for network printers or printers connected to
print servers.
Profiles List Prints a list of profiles stored in the printer
NetWare Setup Page Prints a report containing NetWare-specific information about the network
settings
Note: This menu item appears only for printers with an internal print server
installed.
Print Fonts
PCL Fonts
PostScript Fonts
Prints a report in English of all the fonts available for the printer language
currently set in the printer
Note: A separate list is available for PCL and PostScript emulations. Each
emulator report contains print samples and information about the language's
available fonts.
Print Directory Prints a list of all the resources stored on an optional flash memory card or printer
hard disk
Notes:
•Job Buffer Size must be set to 100%.
•The optional flash memory or printer hard disk must be installed correctly
and working properly.
Asset Report Prints a report containing asset information including the printer serial number
and model name. The report contains text and UPC barcodes that can be
scanned into an asset database.
Understanding printer menus
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Network/Ports menu
Active NIC menu
Menu item Description
Active NIC
Auto
<list of available network cards>
Notes:
•Auto is the factory default setting.
•This menu item appears only if an optional network card is installed.
Standard Network or Network <x> menus
Note: Only active ports appear in this menu; all inactive ports are omitted.
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job requires
it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When the Off setting is used, the printer does not examine incoming data.
•When the Off setting is used, the printer uses PostScript emulation if PS
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job requires
it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When the Off setting is used, the printer does not examine incoming data.
•When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch
is set to On. It uses the default printer language specified in the Setup menu
if PCL SmartSwitch is set to Off.
NPA Mode
Off
Auto
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
•Auto is the factory default setting.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Understanding printer menus
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Menu item Description
Network Buffer
Auto
3K to <maximum size allowed>
Sets the size of the network input buffer
Notes:
•Auto is the factory default setting.
•The value can be changed in 1-K increments.
•The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or
Off.
•To increase the maximum size range for the Network Buffer, disable or reduce
the size of the parallel, serial, and USB buffers.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Job Buffering
Off
On
Auto
Temporarily stores jobs on the printer hard disk before printing. This menu only
appears if a formatted disk is installed.
Notes:
•Off is the factory default setting.
•The On value buffers jobs on the printer hard disk. This menu selection appears
only when a formatted disk is installed and is not defective.
•The Auto setting buffers print jobs only if the printer is busy processing data
from another input port.
•Changing this setting from the printer control panel and then exiting the
menus causes the printer to restart. The menu selection is updated.
Mac Binary PS
On
Off
Auto
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
•Auto is the factory default setting.
•The Off setting filters print jobs using the standard protocol.
•The On setting processes raw binary PostScript print jobs.
Std Network Setup
Reports or Network Reports
Network Card
TCP/IP
IPv6
AppleTalk
NetWare
LexLink
Net <x> Setup
Reports or Network Reports
Network Card
TCP/IP
IPv6
Wireless
AppleTalk
NetWare
LexLink
For descriptions and settings of the network setup menus, see the following:
•“Network Reports menu” on page 108
•“Network Card menu” on page 108
•“TCP/IP menu” on page 108
•“IPv6 menu” on page 110
•“Wireless menu” on page 110
•“AppleTalk menu” on page 111
•“NetWare menu” on page 111
•“LexLink menu” on page 112
Note: The Wireless menu appears only when the printer is connected to a wireless
network.
Understanding printer menus
107
Network Reports menu
This menu is available from the Network/Ports menu:
Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª Reports or
Network Reports
Menu item Description
Print Setup Page
Print NetWare Setup Page
Prints a report containing information about the current network setup
Notes:
•The Setup Page contains information about the network printer settings, such as
the TCP/IP address.
•The NetWare Setup Page menu item appears only on models that support NetWare
and shows information about NetWare settings.
Network Card menu
This menu is available from the Network/Ports menu:
Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª Network Card
Menu item Description
View Card Status
Connected
Disconnected
Lets you view the connection status of the Network Card
View Card Speed Lets you view the speed of a currently active network card
Network Address
UAA
LAA
Lets you view the network addresses
Job Timeout
0-225 seconds
Sets the amount of time in seconds that a network print job can take before it
is canceled
Notes:
•90 seconds is the factory default setting.
•A setting value of 0 disables the timeout.
•If a value of 1–9 is selected, then the setting is saved as 10.
Banner Page
Off
On
Allows the printer to print a banner page
Note: Off is the factory default setting.
TCP/IP menu
Use the following menu items to view or set the TCP/IP information.
Note: This menu is available only for network models or printers attached to print servers.
This menu is available from the Network/Ports menu:
Understanding printer menus
108
Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª TCP/IP
Menu item Description
Activate
On
Off
Activates TCP/IP
Note: On is the factory default setting.
View Hostname Lets you view the current TCP/IP hostname
Note: This can be changed only from the Embedded Web Server.
IP Address Lets you view or change the current TCP/IP Address
Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP
settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems that
support BOOTP and RARP.
Netmask Lets you view or change the current TCP/IP Netmask
Gateway Lets you view or change the current TCP/IP Gateway
Enable DHCP
On
Off
Specifies the DHCP address and parameter assignment setting
Enable RARP
On
Off
Specifies the RARP address assignment setting
Note: On is the factory default setting.
Enable BOOTP
On
Off
Specifies the BOOTP address assignment setting
Note: On is the factory default setting.
AutoIP
Yes
No
Specifies the Zero Configuration Networking setting
Note: Yes is the factory default setting.
Enable FTP/TFTP
Yes
No
Enables the built-in FTP server, which allows you to send files to the printer using the
File Transfer Protocol.
Note: Yes is the factory default setting.
Enable HTTP Server
Yes
No
Enables the built-in web server (Embedded Web Server). When enabled, the printer
can be monitored and managed remotely using a web browser.
Note: Yes is the factory default setting.
WINS Server Address Lets you view or change the current WINS Server Address
DNS Server Address Lets you view or change the current DNS Server Address
Understanding printer menus
109
IPv6 menu
Use the following menu items to view or set the Internet Protocol version 6 (IPv6) information.
Note: This menu is available only for network models or printers attached to print servers.
This menu is available from the Network/Ports menu:
Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª IPv6
Menu item Description
Enable IPv6
On
Off
Enables IPv6 in the printer
Note: On is the factory default setting.
Auto Configuration
On
Off
Specifies whether the network adapter accepts the automatic IPv6
address configuration entries provided by a router
Note: On is the factory default setting.
View Hostname
View Address
View Router Address
Lets you view the current setting
Note: These settings can be changed only from the Embedded Web
Server.
Enable DHCPv6
On
Off
Enables DHCPv6 in the printer
Note: On is the factory default setting.
Wireless menu
Use the following menu items to view or configure the wireless internal print server settings.
Note: This menu is available only for models connected to a wireless network.
This menu is available from the Network/Ports menu:
Network/Ports ª Network <x> ª Net <x> Setup ª Wireless
Menu item Description
Network Mode
Infrastructure
Ad hoc
Specifies the network mode
Notes:
•Infrastructure mode lets the printer access a network using an access
point.
•Ad hoc is the factory default setting. Ad hoc mode configures the
printer for wireless networking directly between it and a computer.
Compatibility
802.11n
802.11b/g
802.11b/g/n
Specifies the wireless standard for the wireless network
Choose Network
<list of available networks>
Lets you select an available network for the printer to use
View Signal Quality Lets you view the quality of the wireless connection
Understanding printer menus
110
Menu item Description
View Security Mode Lets you view the encryption method for the wireless connection.
“Disabled” indicates that the wireless network is not encrypted.
AppleTalk menu
This menu is available from the Network/Ports menu:
Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª AppleTalk
Menu item Description
Activate
On
Off
Activates AppleTalk support
Note: On is the factory default setting.
View Name Shows the assigned AppleTalk name
Note: The name can be changed only from the Embedded Web Server.
View Address Shows the assigned AppleTalk address
Note: The address can be changed only from the Embedded Web Server.
Set Zone
<list of zones available on the
network>
Provides a list of AppleTalk zones available on the network
Note: The default setting is the default zone for the network. If no default zone
exists, the zone marked with an * is the default setting.
NetWare menu
This menu is available from the Network/Ports menu:
Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª NetWare
Menu item Description
Activate
Yes
No
Activates NetWare support
Note: No is the factory default setting.
View Login Name Lets you view the assigned NetWare login name
Note: This can be changed only from the Embedded Web Server.
Print Mode Lets you view the assigned NetWare print mode
Note: This can be changed only from the Embedded Web Server.
Network Number Lets you view the assigned NetWare network number
Note: This can be changed only from the Embedded Web Server.
Select SAP Frames
Ethernet 802.2
Ethernet 802.3
Ethernet Type II
Ethernet SNAP
Enables the Ethernet frame type setting
Note: On is the factory default setting for all menu items.
Understanding printer menus
111
Menu item Description
Packet Burst
Yes
No
Reduces network traffic by allowing the transfer and acknowledgement of
multiple data packets to and from the NetWare server
Note: Yes is the factory default setting.
NSQ/GSQ Mode
Yes
No
Specifies the NSQ/GSQ Mode setting
Note: Yes is the factory default setting.
LexLink menu
This menu is available from the Network/Ports menu:
Network/Ports ª Standard Network or Network <x> ª Std Network Setup or Net <x> Setup ª LexLink menu
Menu item Description
Activate
On
Off
Activates LexLink support
Note: Off is the factory default setting.
View Nickname Lets you view the assigned LexLink nickname
Note: The LexLink nickname can be changed only from the Embedded Web
Server.
Standard USB menu
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When the Off setting is used, the printer does not examine incoming data.
•When the Off setting is used, the printer uses PostScript emulation if the PS
SmartSwitch setting is On. It uses the default printer language specified in the
Setup menu if the PS SmartSwitch setting is Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job received
through a USB port requires it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When the Off setting is used, the printer does not examine incoming data.
•When the Off setting is used, the printer uses PCL emulation if the PCL
SmartSwitch setting is On. It uses the default printer language specified in the
Setup menu if the PCL SmartSwitch setting is Off.
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112
Menu item Description
NPA Mode
On
Off
Auto
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
•Auto is the factory default setting.
•Changing this setting from the printer control panel and then exiting the menus
causes the printer to restart. The menu selection is updated.
USB Buffer
Disabled
Auto
3K to <maximum size allowed>
Sets the size of the USB input buffer
Notes:
•Auto is the factory default setting.
•The Disabled setting turns off job buffering. Any jobs already buffered on the
disk are printed before normal processing is resumed.
•The USB buffer size value can be changed in 1-K increments.
•The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether the Resource Save setting is On
or Off.
•To increase the maximum size range for the USB Buffer, disable or reduce the
size of the parallel, serial, and network buffers.
•Changing this setting from the printer control panel and then exiting the menus
causes the printer to restart. The menu selection is updated.
Job Buffering
Off
On
Auto
Temporarily stores jobs on the printer hard disk before printing
Notes:
•Off is the factory default setting.
•The On setting buffers jobs on the printer hard disk.
•The Auto setting buffers print jobs only if the printer is busy processing data
from another input port.
•Changing this setting from the printer control panel and then exiting the menus
causes the printer to restart. The menu selection is updated.
Mac Binary PS
On
Off
Auto
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
•Auto is the factory default setting.
•The Off setting filters print jobs using the standard protocol.
•The On setting processes raw binary PostScript print jobs.
USB With ENA
ENA Address
ENA Netmask
ENA Gateway
Sets the network address, netmask, or gateway information for an external print
server that is attached to the printer using a USB cable.
Note: This menu item is available only if the printer is attached to an external print
server through the USB port.
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Parallel <x> menu
This menu appears only if an optional parallel card is installed.
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a parallel port requires it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When the Off setting is used, the printer does not examine incoming data.
•When the Off setting is used, the printer uses PostScript emulation if PS
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job received
through a parallel port requires it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When the Off setting is used, the printer does not examine incoming data.
•When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch
is set to On. It uses the default printer language specified in the Setup menu if
PCL SmartSwitch is set to Off.
NPA Mode
On
Off
Auto
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
•Auto is the factory default setting.
•Changing this setting from the printer control panel and then exiting the menus
causes the printer to restart. The menu selection is updated.
Parallel Buffer
Disabled
Auto
3K to <max size allowed>
Sets the size of the parallel input buffer
Notes:
•Auto is the factory default setting.
•The Disabled setting turns off job buffering. Any jobs already buffered on the
disk are printed before normal processing is resumed.
•The parallel buffer size setting can be changed in 1K increments.
•The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or Off.
•To increase the maximum size range for the Parallel Buffer, disable or reduce
the size of the USB, serial, and network buffers.
•Changing this setting from the printer control panel and then exiting the menus
causes the printer to restart. The menu selection is updated.
Understanding printer menus
114
Menu item Description
Job Buffering
Off
On
Auto
Temporarily stores jobs on the printer hard disk before printing
Notes:
•Off is the factory default setting.
•The Off setting does not buffer print jobs to the printer hard disk.
•The On setting buffers jobs on the printer hard disk.
•The Auto setting buffers print jobs only if the printer is busy processing data
from another input port.
•Changing this setting from the printer control panel and then exiting the menus
causes the printer to restart. The menu selection is updated.
Advanced Status
On
Off
Enables bidirectional communication through the parallel port
Notes:
•On is the factory default setting.
•The Off setting disables parallel port negotiation.
Protocol
Standard
Fastbytes
Specifies the parallel port protocol
Notes:
•Fastbytes is the factory default setting. It provides compatibility with most
existing parallel ports and is the recommended setting.
•The Standard setting tries to resolve parallel port communication problems.
Honor Init
On
Off
Determines whether or not the printer honors printer hardware initialization
requests from the computer
Notes:
•Off is the factory default setting.
•The computer requests initialization by activating the Init signal from the
parallel port. Many personal computers activate the Init signal each time the
computer is turned on.
Parallel Mode 2
On
Off
Determines whether the parallel port data is sampled on the leading or trailing edge
of strobe
Notes:
•On is the factory default setting.
•This menu appears only if a standard or optional parallel port is available.
Mac Binary PS
On
Off
Auto
Sets the printer to process Macintosh binary PostScript print jobs
Notes:
•Auto is the factory default setting.
•The Off setting filters print jobs using the standard protocol.
•The On setting processes raw binary PostScript print jobs.
Parallel With ENA
ENA Address
ENA Netmask
ENA Gateway
Sets the network address, netmask, or gateway information for an external print
server that is attached to the printer using a parallel cable.
Note: This menu item is available only if the printer is attached to an external print
server through a parallel port.
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115
Serial <x> menu
This menu appears only if an optional serial card is installed.
Menu item Description
PCL SmartSwitch
On
Off
Sets the printer to automatically switch to PCL emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When the Off setting is used, the printer does not examine incoming data.
•When the Off setting is used, the printer uses PostScript emulation if PS
SmartSwitch is set to On. It uses the default printer language specified in the
Setup menu if PS SmartSwitch is set to Off.
PS SmartSwitch
On
Off
Sets the printer to automatically switch to PS emulation when a print job received
through a serial port requires it, regardless of the default printer language
Notes:
•On is the factory default setting.
•When the Off setting is used, the printer does not examine incoming data.
•When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch
is set to On. It uses the default printer language specified in the Setup menu if
PCL SmartSwitch is set to Off.
NPA Mode
On
Off
Auto
Sets the printer to perform the special processing required for bidirectional
communication following the conventions defined by the NPA protocol
Notes:
•Auto is the factory default setting.
•When the On setting is used, the printer performs NPA processing. If the data
is not in NPA format, it is rejected as bad data.
•When the Off setting is used, the printer does not perform NPA processing.
•When the Auto setting is used, the printer examines data, determines the
format, and then processes it appropriately.
•Changing this setting from the printer control panel and then exiting the menus
causes the printer to restart. The menu selection is updated.
Serial Buffer
Disabled
Auto
3K to <maximum size allowed>
Sets the size of the serial input buffer
Notes:
•Auto is the factory default setting.
•The Disabled setting turns off job buffering. Any jobs already buffered on the
disk are printed before normal processing is resumed.
•The serial buffer size setting can be changed in 1-K increments.
•The maximum size allowed depends on the amount of memory in the printer,
the size of the other link buffers, and whether Resource Save is set to On or Off.
•To increase the maximum size range for the Serial Buffer, disable or reduce the
size of the parallel, USB, and network buffers.
•Changing this setting from the printer control panel and then exiting the menus
causes the printer to restart. The menu selection is updated.
Understanding printer menus
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Menu item Description
Job Buffering
Off
On
Auto
Temporarily stores jobs on the printer hard disk before printing
Notes:
•Off is the factory default setting.
•The Off setting does not buffer print jobs to the hard disk.
•The On setting buffers jobs on the printer hard disk.
•The Auto setting buffers print jobs only if the printer is busy processing data
from another input port.
•Changing this setting from the printer control panel and then exiting the menus
causes the printer to restart. The menu selection is updated.
Serial Protocol
DTR
DTR/DSR
XON/XOFF
XON/XOFF/DTR
XON/XOFF/DTRDSR
Selects the hardware and software handshaking settings for the serial port
Notes:
•DTR is the factory default setting.
•DTR/DSR is a hardware handshaking setting.
•XON/XOFF is a software handshaking setting.
•XON/XOFF/DTR and XON/XOFF/DTR/DSR are combined hardware and
software handshaking settings.
Robust XON
On
Off
Determines whether or not the printer communicates availability to the computer
Notes:
•Off is the factory default setting.
•This menu item applies only to the serial port if Serial Protocol is set to
XON/XOFF.
Baud
1200
2400
4800
9600
19200
38400
57600
115200
138200
172800
230400
345600
Specifies the rate at which data can be received through the serial port
Notes:
•9600 is the factory default setting.
•138200, 172800, 230400, and 345600 baud rates are displayed only in the
Standard Serial menu. These settings do not appear in the Serial Option or Serial
Option 2 menus.
Data Bits
7
8
Specifies the number of data bits that are sent in each transmission frame
Note: 8 is the factory default setting.
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Menu item Description
Parity
Even
Odd
None
Ignore
Sets the parity for serial input and output data frames
Note: None is the factory default setting.
Honor DSR
On
Off
Determines whether the printer uses the DSR Signal. DSR is a handshaking signal
used by most serial cables.
Notes:
•Off is the factory default setting.
•The serial port uses DSR to distinguish data sent by the computer from data
created by electrical noise in the serial cable. The electrical noise can cause stray
characters to print. Select On to prevent stray characters from printing.
•This menu item appears only if Serial RS-232/RS-422 is set to RS 232.
SMTP Setup menu
Use the following menu to configure the SMTP server.
Menu item Description
Primary SMTP Gateway
Primary SMTP Gateway Port
Secondary SMTP Gateway
Secondary SMTP Gateway Port
Specifies SMTP server port information
Note: 25 is the default SMTP gateway port. Range is 1-65536.
SMTP Timeout
5–30
Specifies the amount of time in seconds before the server stops trying
to send the e-mail
Note: 30 seconds is the factory default setting.
Reply Address Specifies a reply address of up to 128 characters in e-mail sent by the
printer
Use SSL
Disabled
Negotiate
Required
Sets the printer to use SSL for increased security when connecting to the
SMTP server
Notes:
•Disabled is the factory default setting for Use SSL.
•When the Negotiate setting is used, your SMTP server determines if
SSL will be used.
SMTP Server Authentication
No authentication required
Login/Plain
CRAM-MD5
Digest-MD5
NTLM
Kerberos 5
Specifies the type of user authentication required
Note: “No authentication required” is the factory default setting.
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Menu item Description
Device-Initiated E-mail
None
Use Device SMTP Credentials
Device Userid
Device Password
Kerberos 5 Realm
NTLM Domain
Specifies what credentials will be used when communicating to the
SMTP server. Some SMTP servers require credentials in order to send e-
mail.
Notes:
•None is the factory default setting for Device-Initiated E-mail.
•Device Userid and Device Password are used to log in to the SMTP
server when "Use Device SMTP Credentials" is selected.
Security menu
Miscellaneous menu
Menu item Description
Panel Logins
Login failures
Failure time frame
Lockout time
Login timeout
Limits the number and time frames of failed login attempts from the printer control
panel before all users are locked out
Notes:
•“Login failures” specifies the number of failed login attempts before users are
locked out. Settings range from 1–50. 3 attempts is the factory default setting.
•“Failure time frame” specifies the time frame during which failed login attempts
can be made before users are locked out. Settings range from 1–60 minutes. 5
minutes is the factory default setting.
•“Lockout time” specifies how long users are locked out after exceeding the
login failures limit. Settings range from 0–60 minutes. 5 minutes is the factory
default setting. 0 indicates the printer does not impose a lockout time.
•“Login timeout” specifies how long the printer remains idle on the Home screen
before automatically logging the user off. Settings range from 1–900 seconds.
300 seconds is the factory default setting.
Remote Logins
Login failures
Failure time frame
Lockout time
Login timeout
Limits the number and time frames of failed login attempts from a computer before
all remote users are locked out
Notes:
•“Login failures” specifies the number of failed login attempts before users are
locked out. Settings range from 1–50. 3 attempts is the factory default setting.
•“Failure time frame” specifies the time frame during which failed login attempts
can be made before users are locked out. Settings range from 1–60 minutes. 5
minutes is the factory default setting.
•“Lockout time” specifies how long a user is locked out after exceeding the login
failures limit. Settings range from 0–60 minutes. 5 minutes is the factory default
setting. 0 indicates the printer does not impose a lockout time.
•“Login timeout” specifies how long the remote interface remains idle before
automatically logging the user off. Settings range from 1–900 seconds. 300
seconds is the factory default setting.
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Confidential Print menu
Menu item Description
Max Invalid PIN
Off
2–10
Limits the number of times an invalid PIN can be entered
Notes:
•Off is the default setting.
•This menu item appears only if a printer hard disk is installed.
•Once a limit is reached, the jobs for that user name and that PIN are deleted.
Job Expiration
Off
1 hour
4 hours
24 hours
1 week
Limits the amount of time a confidential job stays in the printer before it is deleted
Notes:
•Off is the default setting.
•If the Job Expiration setting is changed while confidential jobs reside on the
printer RAM or printer hard disk, the expiration time for those print jobs does
not change to the new default value.
•If the printer is turned off, all confidential jobs held in printer RAM are deleted.
Disk Wiping menu
Menu item Description
Automatic Wiping
Off
On
Disk Wiping erases only print job data that is not currently in use by the file system
from the printer hard disk. All permanent data on the printer hard disk is preserved,
such as downloaded fonts, macros, and held jobs.
Automatic Wiping marks all disk space used by a previous job and does not permit
the file system to reuse this space until it has been sanitized.
Only Automatic Wiping enables users to activate disk wiping without having to take
the printer offline for an extended amount of time.
Notes:
•This menu item appears only if a formatted, non-defective printer hard disk is
installed.
•Off is the default setting.
•Due to the large amount of resources required for Automatic Wiping, activating
this option may decrease printer performance, especially if the printer requires
hard disk space faster than it can be wiped and returned to service.
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Menu item Description
Manual Wiping
Start now
Do not start now
Disk Wiping erases only print job data that is not currently in use by the file system
from the printer hard disk. All permanent data on the printer hard disk is preserved,
such as downloaded fonts, macros, and held jobs.
Manual Wiping overwrites all disk space that has been used to hold data from a
print job that has been processed (i.e. printed). This type of wipe does not erase any
information related to an unprocessed print job.
Notes:
•This menu item appears only if a formatted, non-defective printer hard disk is
installed.
•"Do not start now" is the default setting.
•If the Disk Wiping access control is activated, then a user must successfully
authenticate and have the required authorization in order to initiate the disk
wipe.
Automatic Method
Single pass
Multiple pass
Disk Wiping erases only print job data that is not currently in use by the file system
from the printer hard disk. All permanent data on the printer hard disk is preserved,
such as downloaded fonts, macros, and held jobs.
Notes:
•This menu item appears only if a formatted, non-defective printer hard disk is
installed.
•Single pass is the default setting.
•Highly confidential information should be wiped using the Multiple pass
method only.
Manual Method
Single pass
Multiple pass
Disk Wiping erases only print job data that is not currently in use by the file system
from the printer hard disk. All permanent data on the printer hard disk is preserved,
such as downloaded fonts, macros, and held jobs.
Both manual and scheduled wiping allow the file system to reuse marked disk space
without first having to wipe it.
Notes:
•This menu item appears only if a formatted, non-defective printer hard disk is
installed.
•Single pass is the default setting.
•Highly confidential information should be wiped using the Multiple Pass
method only.
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Menu item Description
Scheduled Method
Single pass
Multiple pass
Disk Wiping erases only print job data that is not currently in use by the file system
from the printer hard disk. All permanent data on the printer hard disk is preserved,
such as downloaded fonts, macros, and held jobs.
Both manual and scheduled wiping allow the file system to reuse marked disk space
without first having to wipe it.
Notes:
•This menu item appears only if a formatted, non-defective printer hard disk is
installed.
•Single pass is the default setting.
•Highly confidential information should be wiped using the Multiple Pass
method only.
•Scheduled wipes are initiated without displaying a user warning or
confirmation message.
Security Audit Log menu
Menu item Description
Export Log Enables an authorized user to export the security log
Notes:
•To export the log from the printer control panel, a flash drive must be attached
to the printer.
•From the Embedded Web Server, the log can be downloaded to a computer.
Delete Log
Delete now
Do not delete
Specifies whether audit logs are deleted
Note: Delete Now is the factory default setting.
Configure Log
Enable Audit
Enable Remote Syslog
Remote Syslog Facility
Severity of events to log
Specifies whether and how the audit logs are created
Note: Factory default settings enable the security audit log.
Set Date/Time menu
Menu item Description
View Date/Time Lets you view the current date and time settings for the printer
Set Date/Time
<input date/time>
Note: Date/Time is set in YYYY-MM-DD HH:MM format.
Time Zone
<list of time zones>
Note: GMT is the factory default setting.
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Menu item Description
Observe DST
On
Off
Note: On is the factory default setting and uses the applicable Daylight Saving Time
associated with the Time Zone setting.
Enable NTP
On
Off
Enables Network Time Protocol, which synchronizes the clocks of devices on a
network
Note: On is the factory default setting.
Settings menu
General Settings menu
Menu item Description
Display Language
English
Francais
Deutsch
Italiano
Espanol
Dansk
Norsk
Nederlands
Svenska
Portuguese
Suomi
Russian
Polski
Magyar
Turkce
Cesky
Simplified Chinese
Traditional Chinese
Korean
Japanese
Sets the language of the text appearing on the display
Note: All languages may not be available for all printers.
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Menu item Description
Eco-Mode
Off
Energy
Energy/Paper
Paper
Minimizes the use of energy, paper, or specialty media
Notes:
•Off is the factory default setting. Off resets the printer to its
factory default settings.
•The Energy setting minimizes the power used by the printer.
Performance may be affected but not print quality.
•Paper minimizes the amount of paper and specialty media
needed for a print job. Performance may be affected but not
print quality.
•Energy/Paper minimizes the use of power and of paper and
specialty media.
Quiet Mode
Off
On
Reduces the amount of noise produced by the printer
Notes:
•Off is the factory default setting.
•On configures the printer to produce as little noise as possible.
Run Initial setup
Yes
No
Instructs the printer to run the setup wizard
Notes:
•Yes is the factory default setting.
•After completing the setup wizard by selecting Done at the
Country select screen, the default becomes No.
Paper Sizes
US
Metric
Notes:
•Initial setting is determined by your Country selection in the
initial setup wizard.
•Changing this setting also changes the Units of Measurement
setting in the Universal Setup menu and the default for each
input source in the Paper Size/Paper Type menu.
Output Lighting
Normal/Standby Mode
•Bright
•Dim
•Off
Power Saver
•Bright
•Dim
•Off
Sets the amount of light from an optional output bin
Notes:
•In Normal/Standby Mode, the factory default is Bright.
•In Power Saver Mode, the factory default is Dim.
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Menu item Description
Alarms
Alarm Control
Cartridge Alarm
Staple Alarm
Sets an alarm to sound when the printer requires operator
intervention
Available selections for each alarm type are:
Off
Single
Continuous
Notes:
•Single is the factory default setting for Alarm Control. Single
sounds three quick beeps.
•Off is the factory default setting for Cartridge Alarm and
Staple Alarm. Off means no alarm will sound.
•Continuous repeats three beeps every 10 seconds.
•Staple Alarm is available only when the finisher is installed.
Timeouts
Job Hold Timeout
5–255 sec
Sets the amount of time the printer waits for user intervention
before it holds jobs that require unavailable resources and
continues to print other jobs in the print queue
Notes:
•30 seconds is the factory default setting.
•This menu item only appears when a printer hard disk is
installed.
Timeouts
Power Saver
1–240 min
Sets the amount of time the printer waits after a job is printed
before it goes into a reduced power state
Notes:
•30 minutes is the factory default setting.
•Lower settings conserve more energy, but may require longer
warm-up times.
•Select the lowest setting if the printer shares an electrical
circuit with room lighting or you notice lights flickering in the
room.
•Select a high setting if the printer is in constant use. Under
most circumstances, this keeps the printer ready to print with
minimum warm-up time.
Timeouts
Screen Timeout
15–300 sec
Sets the amount of time in seconds the printer waits before
returning the printer display to a Ready state
Note: 30 seconds is the factory default setting.
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Menu item Description
Timeouts
Print Timeout
Disabled
1–255 sec
Sets the amount of time in seconds the printer waits to receive an
end-of-job message before canceling the remainder of the print
job
Notes:
•90 seconds is the factory default setting.
•When the timer expires, any partially printed page still in the
printer is printed, and then the printer checks to see if any
new print jobs are waiting.
•Print Timeout is available only when using PCL emulation.
This setting has no effect on PostScript emulation print jobs.
Timeouts
Wait Timeout
Disabled
15–65535 sec
Sets the amount of time in seconds the printer waits for additional
data before canceling a print job
Notes:
•40 seconds is the factory default setting.
•Wait Timeout is available only when the printer is using
PostScript emulation. This setting has no effect on PCL or
PPDS emulation print jobs.
Print Recovery
Auto Continue
Disabled
5–255 sec
Lets the printer automatically continue printing from certain
offline situations when not resolved within the specified time
period
Note: Disabled is the factory default setting.
Print Recovery
Jam Recovery
Auto
Specifies whether the printer reprints jammed pages
Notes:
•Auto is the factory default setting. The printer reprints
jammed pages unless the memory required to hold the pages
is needed for other printer tasks.
•On sets the printer to always reprint jammed pages.
•Off sets the printer to never reprint jammed pages.
Print Recovery
Page Protect
Off
On
Lets the printer successfully print a page that may not have printed
otherwise
Notes:
•Off is the factory default setting. Off prints a partial page when
there is not enough memory to print the whole page.
•On sets the printer to process the whole page so that the
entire page prints.
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Menu item Description
Factory Defaults
Do Not Restore
Restore Now
Returns the printer settings to the factory default settings
Notes:
•Do Not Restore is the factory default setting. Do Not Restore
keeps the user-defined settings.
•Restore Now returns all printer settings to the factory default
settings except Network/Ports menu settings. All downloads
stored in RAM are deleted. Downloads stored in flash memory
or on a printer hard disk are not affected.
Custom Home Message
Off
IP Address
Hostname
Contact Name
Location
Zero Configuration Name
Custom Text 1
Sets a pre-configured or customized message to appear on the
display beside Ready
Notes:
•Off is the factory default setting.
•IP address and Hostname are pre-configured messages.
•Contact Name, Location, Zero Configuration Name, and
Custom Text 1 are messages that can be customized by a
system support person.
Setup menu
Menu item Description
Printer Language
PCL Emulation
PS Emulation
Sets the default printer language
Notes:
•PCL emulation uses a PCL interpreter for processing print
jobs. PostScript emulation uses a PS interpreter for processing
print jobs.
•PCL is the factory default printer language.
•Setting a printer language as the default does not prevent a
software program from sending print jobs that use another
printer language.
Job Waiting
On
Off
Specifies that print jobs be removed from the print queue if they
require unavailable printer options or custom settings. They are
stored in a separate print queue, so other jobs print normally.
When the missing information and/or options are obtained, the
stored jobs print.
Notes:
•Off is the factory default setting.
•This menu appears only if a non-Read Only printer hard disk
is installed. This requirement ensures that stored jobs are not
deleted if the printer loses power.
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Menu item Description
Print Area
Normal
Whole Page
Sets the logical and physical printable area
Notes:
•This menu does not appear if Edge to Edge is enabled in the
printer Setup menu.
•Normal is the factory default setting. When attempting to
print data in the non-printable area defined by the Normal
setting, the printer clips the image at the boundary.
•The Whole Page setting allows the image to be moved into
the non-printable area defined by the Normal setting, but the
printer will clip the image at the Normal setting boundary.
•The Whole Page setting only affects pages printed using a
PCL 5e interpreter. This setting has no effect on pages printed
using the PCL XL or PostScript interpreter.
Download Target
RAM
Flash
Disk
Sets the storage location for downloads
Notes:
•RAM is the factory default setting.
•Storing downloads in flash memory or on a printer hard disk
places them in permanent storage. Downloads remain in
flash memory or on the printer hard disk even when the
printer is turned off.
•Storing downloads in RAM is temporary.
•This menu appears only if a flash and/or disk option is
installed.
Job Accounting
On
Off
Specifies whether the printer stores statistical information about
the most recent print jobs on the hard disk
Notes:
•Off is the factory default setting. Off means the printer does
not store job statistics.
•The statistics include a record of print errors, the print time,
the job size in bytes, the requested paper size and type, the
total number of printed pages, and the total number of copies
requested.
•Job Accounting is available only when a printer hard disk is
installed and working properly. It should not be Read/Write
or Write protected. Job Buffer Size should not be set to 100%.
•Changing this setting from the printer control panel and then
exiting the menus causes the printer to reset. The menu
selection is updated.
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Menu item Description
Resource Save
On
Off
Specifies how the printer handles temporary downloads, such as
fonts and macros stored in RAM, when the printer receives a job
that requires more memory than is available
Notes:
•Off is the factory default setting. Off sets the printer to retain
the downloads only until memory is needed. Downloads are
deleted in order to process print jobs.
•The On setting retains the downloads during language
changes and printer resets. If the printer runs out of memory,
38 Memory Full appears, and downloads are not deleted.
Print All Order
Alphabetically
Newest First
Oldest First
Specifies the order in which held and confidential jobs are printed
when Print All is selected
Notes:
•Alphabetically is the factory default setting.
•Print jobs always appear in alphabetical order on the printer
control panel.
Finishing menu
Menu item Description
Sides (Duplex)
2 sided
1 sided
Specifies whether duplex (2-sided) printing is set as the default for all print jobs
Notes:
•1 sided is the factory default setting.
•To set 2-sided printing from the software program: for Windows users, click
File ª Print, and then click Properties, Preferences, Options, or Setup; for
Macintosh users, choose File > Print, and then adjust the settings from the
Print dialog and pop-up menus.
Duplex Binding
Long Edge
Short Edge
Defines the way duplexed pages are bound and how the printing on the back of
the page is oriented in relation to the printing on the front of the page
Notes:
•Long Edge is the factory default setting.
•Long Edge specifies that binding be placed on the left edge of portrait pages
and the top edge of landscape pages.
•Short Edge specifies that binding be placed on the top edge of portrait pages
and the left edge of landscape pages.
Copies
1–999
Specifies a default number of copies for each print job
Note: 1 is the factory default setting.
Blank Pages
Do Not Print
Print
Specifies whether blank pages are inserted in a print job
Note: Do Not Print is the factory default setting.
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Menu item Description
Collate
Off (1,1,1,2,2,2)
On (1,2,1,2,1,2)
Stacks the pages of a print job in sequence when printing multiple copies
Notes:
•Off is the factory default setting. No pages will be collated.
•The On setting stacks the print job sequentially.
•Both settings print the entire job the number of times specified by the Copies
menu setting.
Separator Sheets
None
Between Copies
Between Jobs
Between Pages
Specifies whether blank separator sheets are inserted
Notes:
•None is the factory default setting.
•Between Copies inserts a blank sheet between each copy of a print job if
Collation is set to On. If Collation is set to Off, a blank page is inserted between
each set of printed pages, such as after all page 1's and after all page 2's.
•Between Jobs inserts a blank sheet between print jobs.
•Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or inserting blank pages in a
document for notes.
Separator Source
Tray <x>
Multi-Purpose Feeder
Envelope Feeder
Specifies the paper source for separator sheets
Notes:
•Tray 1 (standard tray) is the factory default setting.
•From the Paper menu, Configure MP must be set to Cassette in order for
Multi-Purpose Feeder to appear as a menu setting.
N-up (pages-side)
Off
2-Up
3-Up
4-Up
6-Up
9-Up
12-Up
16-Up
Specifies that multiple-page images be printed on one side of a sheet of paper
Notes:
•Off is the factory default setting.
•The number selected is the number of page images that will print per side.
N-up Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specifies the positioning of multiple-page images when using N-up (pages-sides)
Notes:
•Horizontal is the factory default setting.
•Positioning depends on the number of images and whether the images are in
portrait or landscape orientation.
Orientation
Auto
Landscape
Portrait
Specifies the orientation of a multiple-page sheet
Note: Auto is the factory default setting. The printer chooses between portrait and
landscape.
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Menu item Description
N-up Border
None
Solid
Prints a border around each page image when using N-up (pages-sides)
Note: None is the factory default setting.
Staple Job
Off
On
Specifies whether print jobs are stapled
Notes:
•This menu item is available only when the StapleSmart Finisher is installed.
•Off is the factory default setting. Print jobs are not stapled.
•Envelopes are not stapled.
Offset Pages
Off
Between Jobs
Between Copies
Stacks copies or print jobs into staggered sets in an output bin
Notes:
•This menu item appears only when the StapleSmart Finisher is installed.
•Off is the factory default setting. No pages are offset during the print job.
•Between Jobs offsets each print job.
•Between Copies offsets each copy of a print job.
Quality menu
Menu item Description
Print Resolution
300 dpi
600 dpi
1200 dpi
1200 Image Q
2400 Image Q
Specifies the printed output resolution
Note: 600 dpi is the factory default setting. The printer driver default is 1200 IQ.
Pixel Boost
Off
Fonts
Horizontally
Vertically
Both Directions
Enhances the printed quality of small fonts and graphics
Notes:
•Off is the factory default setting.
•Fonts applies this setting only to text.
•Horizontally darkens horizontal lines of text and images.
•Vertically darkens vertical lines of text and images.
•Both Directions darkens horizontal and vertical lines on text and images.
Toner Darkness
1–10
Lightens or darkens the printed output
Notes:
•8 is the factory default setting.
•Selecting a smaller number can help conserve toner.
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Menu item Description
Enhance Fine Lines
On
Off
Enables a print mode preferable for files such as architectural drawings, maps, electrical
circuit diagrams, and flow charts
Notes:
•Off is the factory default setting.
•To set Enhance Fine Lines using the Embedded Web Server, type the network
printer IP address in a browser window.
Gray Correction
Auto
Off
Adjusts the gray value of printed output
Note: Auto is the factory default setting.
Brightness
-6 to +6
Adjusts or darkens printed output and conserves toner
Notes:
•0 is the factory default setting.
•A negative value will darken text, images, and graphics. A positive value will
lighten them and conserve toner.
Contrast
0–5
Adjusts the degree of difference between levels of gray in printed output
Notes:
•0 is the factory default setting.
•Higher settings show more difference between levels of gray.
Utilities menu
Menu item Description
Remove Held Jobs
Confidential
Held
Not Restored
All
Removes confidential and held jobs from the printer hard disk
Notes:
•Selecting a setting affects only print jobs that are resident in the printer.
Bookmarks, jobs on flash drives, and other types of held jobs are not affected.
•Selecting Not Restored removes all Print and Hold jobs that were not restored
from the disk.
Format Flash
Yes
No
Formats the flash memory. Flash memory refers to the memory added by installing
a flash memory option card in the printer.
Warning—Potential Damage: Do not turn off the printer while the flash memory
is formatting.
Notes:
•A flash memory option card must be installed in the printer and operating
properly for this menu item to be available. The flash memory option card must
not be Read/Write or Write protected.
•Selecting Yes deletes all data stored in flash memory.
•No cancels the format request.
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Menu item Description
Delete Downloads on Disk
Delete Now
Do Not Delete
Removes downloads from the printer hard disk, including all held Jobs, buffered
jobs, and parked jobs. Job accounting information is not affected.
Note: Delete Now is the default setting.
Job Acct Stat
Print
Clear
Prints a list of all stored job statistics or deletes the information from the printer
hard disk
Notes:
•A printer hard disk must be installed in the printer and operating properly for
this menu item to be available.
•Selecting Print prints a list of statistics.
•Clear deletes all job statistics stored on the printer hard disk.
•The Clear selection will not appear if Job Accounting is set to MarkTrackTM using
NPA.
Hex Trace
Activate
Assists in isolating the source of a print job problem
Notes:
•When Activate is selected, all data sent to the printer is printed in hexadecimal
and character representation and control codes are not executed.
•To exit or deactivate Hex Trace, turn the printer off or reset the printer.
Coverage Estimator
Off
On
Provides an estimate of the percentage coverage of black on a page. The estimate
is printed on a separate page at the end of each print job.
Note: Off is the factory default setting.
LCD Contrast
1–10
Adjusts the contrast lighting of the display
Notes:
•5 is the factory default setting.
•A higher setting makes the display appear lighter.
•A lower setting makes the display appear darker.
LCD Brightness
1–10
Adjusts the brightness of the backlight on the display
Notes:
•5 is the factory default setting.
•A higher setting makes the display appear lighter.
•A lower setting makes the display appear darker.
XPS menu
Menu item Description
Print Error Pages
Off
On
Prints a page containing information on errors, including XML markup errors
Note: Off is the factory default setting.
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PDF menu
Menu item Description
Scale to Fit
Yes
No
Scales page content to fit the selected paper size
Note: No is the factory default setting.
Annotations
Do Not Print
Print
Prints annotations in a PDF
Note: Do Not Print is the factory default setting.
PostScript menu
Menu item Description
Print PS Error
On
Off
Prints a page containing the PostScript error
Note: Off is the factory default setting.
Font Priority
Resident
Flash/Disk
Establishes the font search order
Notes:
•Resident is the factory default setting.
•A formatted flash memory option card or printer hard disk must be
installed in the printer and operating properly for this menu item to be
available.
•The flash memory option or printer hard disk cannot be Read/Write, Write,
or password protected.
•Job Buffer Size must not be set to 100%.
PCL Emul menu
Menu item Description
Font Source
Resident
Disk
Download
Flash
All
Specifies the set of fonts used by the Font Name menu item
Notes:
•Resident is the factory default setting. It shows the factory default set of
fonts downloaded into printer RAM.
•Flash and Disk settings appear only if applicable and show all fonts resident
in that option.
•Flash and Disk options must be properly formatted and cannot be
Read/Write, Write, or password protected.
•Download appears only if applicable and shows all the fonts downloaded
into printer RAM.
•All shows all fonts available to any option.
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Menu item Description
Font Name
<list of available fonts>
Identifies a specific font and the option where it is stored
Notes:
•Courier 10 is the factory default setting.
•The font source abbreviation is R for Resident, F for Flash, K for Disk, and
D for download.
Symbol Set
10U PC-8
12U PC-850
Specifies the symbol set for each font name
Notes:
•10U PC-8 is the US factory default setting.
•12U PC-850 is the international factory default setting.
•A symbol set is a set of alphabetic and numeric characters, punctuation,
and special symbols. Symbol sets support the different languages or
specific programs such as math symbols for scientific text. Only the
supported symbol sets are shown.
PCL Emulation Settings
Point Size
1.00–1008.00
Changes the point size for scalable typographic fonts
Notes:
•12 is the factory default setting.
•Point Size refers to the height of the characters in the font. One point equals
approximately 1/72 of an inch.
•Point sizes can be increased or decreased in 0.25-point increments.
PCL Emulation Settings
Pitch
0.08–100
Specifies the font pitch for scalable monospaced fonts
Notes:
•10 is the factory default setting.
•Pitch refers to the number of fixed-space characters per inch (cpi).
•Pitch can be increased or decreased in 0.01-cpi increments.
•For nonscalable monospaced fonts, the pitch appears on the display but
cannot be changed.
PCL Emulation Settings
Orientation
Portrait
Landscape
Specifies the orientation of text and graphics on the page
Notes:
•Portrait is the factory default setting.
•Portrait prints text and graphics parallel to the short edge of the page.
•Landscape prints text and graphics parallel to the long edge of the page.
PCL Emulation Settings
Lines per Page
1–255
Specifies the number of lines that print on each page
Notes:
•64 is the US factory default setting. 68 is the international default setting.
•The printer sets the amount of space between each line based on the Lines
per Page, Paper Size, and Orientation settings. Select the desired Paper
Size and Orientation before setting Lines per Page.
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Menu item Description
PCL Emulation Settings
A4 Width
198 mm
203 mm
Sets the printer to print on A4-size paper
Notes:
•198 mm is the factory default setting.
•The 203-mm setting sets the width of the page to allow the printing of
eighty 10-pitch characters.
PCL Emulation Settings
Auto CR after LF
On
Off
Specifies whether the printer automatically performs a carriage return after a
line feed control command
Note: Off is the factory default setting.
PCL Emulation Settings
Auto LF after CR
On
Off
Specifies whether the printer automatically performs a line feed after a carriage
return control command
Note: Off is the factory default setting.
Tray Renumber
Assign MP Feeder
Off
None
0–199
Assign Tray <x>
Off
None
0–199
Assign Manual Paper
Off
None
0–199
Assign Man Env
Off
None
0–199
Configures the printer to work with printer software or programs that use
different source assignments for trays, drawers, and feeders
Notes:
•Off is the factory default setting.
•None is not an available selection. It is only displayed when it is selected
by the PCL 5 interpreter.
•None ignores the Select Paper Feed command.
•0–199 allows a custom setting to be assigned.
Tray Renumber
View Factory Def
MPF Default = 8
T1 Default = 1
T2 Default = 4
T3 Default = 5
T4 Default = 20
T5 Default = 21
Env Default = 6
MPaper Default = 2
MEnv Default = 3
Displays the factory default setting assigned to each tray, drawer, or feeder,
even if it has not been installed
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136
Menu item Description
Tray Renumber
Restore Defaults
Yes
No
Returns all tray, drawer, and feeder assignments to the factory default settings
HTML menu
Menu item Description
Font Name
Albertus MT
Antique Olive
Apple Chancery
Arial MT
Avant Garde
Bodoni
Bookman
Chicago
Clarendon
Cooper Black
Copperplate
Coronet
Courier
Eurostile
Garamond
Geneva
Gill Sans
Goudy
Helvetica
Hoefler Text
Intl CG Times
Intl Courier
Intl Univers
Joanna MT
Letter Gothic
Lubalin Gothic
Marigold
MonaLisa Recut
Monaco
New CenturySbk
New York
Optima
Oxford
Palatino
StempelGaramond
Taffy
Times
TimesNewRoman
Univers
Zapf Chancery
Sets the default font for HTML documents
Notes:
•The Times font will be used in HTML documents that do not specify a
font.
•The following fonts appear only if the appropriate DBCS font card is
installed: HG-GothicB, MSung-Light, MD_DotumChe, and MingMT-
Light.
Menu item Description
Font Size
1–255 pt
Sets the default font size for HTML documents
Notes:
•12 pt is the factory default setting.
•Font size can be increased in 1-point increments.
Scale
1–400%
Scales the default font for HTML documents
Notes:
•100% is the factory default setting.
•Scaling can be increased in 1% increments.
Orientation
Portrait
Landscape
Sets the page orientation for HTML documents
Note: Portrait is the factory default setting.
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137
Menu item Description
Margin Size
8–255 mm
Sets the page margin for HTML documents
Notes:
•19 mm is the factory default setting.
•Margin size can be increased in 1-mm increments.
Backgrounds
Do Not Print
Print
Specifies whether to print backgrounds on HTML documents
Note: Print is the factory default setting.
Image menu
Menu item Description
Auto Fit
On
Off
Selects the optimal paper size, scaling, and orientation
Notes:
•On is the factory default setting.
•The On setting overrides scaling and orientation settings for some images.
Invert
On
Off
Inverts bi-tonal monochrome images
Notes:
•Off is the factory default setting.
•The font size can be increased in 1-point increments.
•This setting does not apply to GIF or JPEG images.
Scaling
Anchor Top Left
Best Fit
Anchor Center
Fit Height/Width
Fit Height
Fit Width
Scales the image to fit the selected paper size
Notes:
•Best Fit is the factory default setting.
•When Auto Fit is set to On, Scaling is automatically set to Best Fit.
Orientation
Portrait
Landscape
Rev Portrait
Rev Landscape
Sets the image orientation
Note: Portrait is the factory default setting.
Flash Drive menu
Menu item Description
Copies
1–999
Specifies a default number of copies for each print job
Note: 1 is the factory default setting.
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138
Menu item Description
Paper Source
Tray <x>
MP Feeder
Manual Paper
Manual Env
Sets a default paper source for all print jobs
Note: Tray 1 (standard tray) is the factory default setting.
Collate
Off (1,1,1,2,2,2)
On (1,2,1,2,1,2)
Stacks the pages of a print job in sequence when printing multiple copies
Note: On is the factory default setting.
Sides (Duplex)
2 sided
1 sided
Controls whether the job prints on one side or both sides of the paper
Note: 1 sided is the factory default setting.
Staple
Off
On
Specifies whether print jobs are stapled
Notes:
•This menu item is available only when the StapleSmart II Finisher is installed.
•Off is the factory default setting. Print jobs are not stapled.
Duplex Binding
Long Edge
Short Edge
Defines the way duplexed pages are bound and how the printing on the back of
the page is oriented in relation to the printing on the front of the page
Notes:
•Long Edge is the factory default setting.
•Long Edge specifies that binding be placed on the left edge of portrait pages
and the top edge of landscape pages.
•Short Edge specifies that binding be placed on the top edge of portrait pages
and the left edge of landscape pages.
Orientation
Auto
Long Edge
Short Edge
Specifies the orientation of a multiple-page sheet
Notes:
•Auto is the factory default setting. The printer chooses between portrait and
landscape.
•Long Edge uses landscape.
•Short Edge uses portrait.
N-up (pages-side)
Off
2-Up
3-Up
4-Up
6-Up
9-Up
12-Up
16-Up
Specifies that multiple-page images be printed on one side of a sheet of paper
Notes:
•Off is the factory default setting.
•The number selected is the number of page images that will print per side.
N-up Border
None
Solid
Prints a border around each page image when using N-up (pages-side)
Note: None is the factory default setting.
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139
Menu item Description
N-up Ordering
Horizontal
Reverse Horizontal
Reverse Vertical
Vertical
Specifies the positioning of multiple-page images when using N-up (pages-side)
Notes:
•Horizontal is the factory default setting.
•Positioning depends on the number of images and whether the images are in
portrait or landscape orientation.
Separator Sheets
None
Between Copies
Between Jobs
Between Pages
Specifies whether blank separator sheets are inserted
Notes:
•None is the factory default setting.
•Between Copies inserts a blank sheet between each copy of a print job if
Collation is set to On. If Collation is set to Off, then a blank page is inserted
between each set of printed pages, such as after all page 1's and after all page
2's.
•Between Jobs inserts a blank sheet between print jobs.
•Between Pages inserts a blank sheet between each page of the print job. This
setting is useful when printing transparencies or inserting blank pages in a
document for notes.
Separator Source
Tray <x>
Multi-Purpose Feeder
Envelope Feeder
Specifies the paper source for separator sheets
Notes:
•Tray 1 (standard tray) is the factory default setting.
•From the Paper menu, Configure MP must be set to Cassette in order for
Multi-Purpose Feeder to appear as a menu setting.
Blank Pages
Do Not Print
Print
Specifies whether blank pages are inserted in a print job
Note: Do Not Print is the factory default setting.
Help menu
The Help menu consists of a series of Help pages that are stored in the printer as PDFs. They contain information
about using the printer and performing printing tasks.
English, French, German, and Spanish translations are stored in the printer. Other translations are available on the
Software and Documentation CD.
Menu item Description
Print All Prints all the guides
Print Quality Provides information about solving print quality issues
Printing Guide Provides information about loading paper and other speciality media
Media Guide Provides a list of the paper sizes supported in trays, drawers, and feeders
Print Defects Provides information about resolving print defects
Menu Map Provides a list of the printer control panel menus and settings
Information Guide Provides help in locating additional information
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Menu item Description
Connection Guide Provides information about connecting the printer locally (USB) or to a network
Moving Guide Provides instructions for safely moving the printer
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141
Understanding printer messages
When Manual Feeder appears on the display, it refers to the multipurpose feeder.
List of status and error messages
Activating Menu Changes
Wait for the message to clear.
Busy
Wait for the message to clear.
Cancel not available
Wait for the message to clear.
Canceling
Wait for the message to clear.
Change <src> to <x>
<src> is a tray or feeder, and <x> is a paper type or size.
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press if the paper was changed.
•Press the arrow buttons until Use Current appears, and then press to print on the paper currently in the
printer.
•Cancel the current print job.
Check duplex connection
Try one or more of the following:
•Turn the printer off and then back on.
If the error occurs a second time:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the duplex unit.
4Reattach the duplex unit.
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5Connect the power cord to a properly grounded outlet.
6Restart the printer.
If the error occurs again:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the duplex unit.
4Contact Customer Support.
•Press to clear the message and print without using the duplex unit.
Check tray <x> connection
Try one or more of the following:
•Turn the printer off and then back on.
If the error occurs a second time:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3If an optional duplex unit is installed, then remove it.
4Remove the indicated tray.
5Reattach the tray.
6Connect the power cord to a properly grounded outlet.
7Restart the printer.
If the error occurs again:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the tray.
4Contact Customer Support.
•Press to clear the message and print without using the tray.
Clearing job accounting statistics
Wait for the message to clear.
Close door or insert cartridge
The cartridge is missing or not installed correctly. Insert the cartridge and close all doors and covers.
Close finisher side door
Close the finisher side door to clear the message.
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143
Defragmenting Flash DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer off while this message appears on the display.
Deleting
Wait for the message to clear.
Deleting held jobs
Wait for the message to clear.
Deletion complete
Wait for the message to clear.
Deletion failed
Your attempt to delete a file failed.
1Wait for the message to clear.
2Try to delete the file again.
Disabling DLEs
Wait for the message to clear.
Disabling Menus
Wait for the message to clear.
Note: While the menus are disabled, printer settings cannot be changed from the printer control panel.
Disk Corrupted
The printer attempted to recover a disk, but was not able to do so. Reformat appears. Press to reformat the disk.
Note: Reformatting the disk deletes all the files currently stored on the disk.
Disk recovery x/y XX% DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not power off while the printer is attempting to recover the printer hard disk.
Disk recovery takes place in several phases. The percentage completed during each phase appears on the display.
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Enabling Menus
Wait for the message to clear.
Encrypting disk x/y XX% DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not power off while the printer is encrypting the printer hard disk.
The percentage completed appears on the display.
Enter PIN
Enter the PIN you created in Print Properties when the confidential job was sent for printing.
Error reading USB drive
Remove the device and wait for the message to clear. The USB drive may be corrupted.
Flushing buffer
Wait for the message to clear.
Formatting Disk x/y XX% DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not power off while the printer is formatting the printer hard disk.
The percentage completed appears on the display.
Formatting Flash DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not power off while the printer is formatting the flash memory.
Hex Trace Ready
The printer is in the Ready state, and Hex Trace is active. You can use Hex Trace to troubleshoot printer problems.
Insert staple cartridge
Try one or more of the following:
•Insert a staple cartridge to clear the message.
•Press to clear the message and print without using the staple feature.
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145
Insert Tray <x>
Insert the specified tray into the printer.
Install bin <x>
Try one or more of the following:
•Install the specified bin:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Install the specified bin.
4Connect the power cord to a properly grounded outlet.
5Restart the printer.
•Cancel the current job.
Install duplex
Try one or more of the following:
•Install the duplex unit:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Install the duplex unit.
4Connect the power cord to a properly grounded outlet.
5Restart the printer.
•Cancel the current job.
Install envelope feeder
Try one or more of the following:
•Install the envelope feeder:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Install the envelope feeder.
4Connect the power cord to a properly grounded outlet.
5Restart the printer.
•Cancel the current job.
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Install Tray <x>
Try one or more of the following:
•Install the specified tray:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Install the specified tray.
4Connect the power cord to a properly grounded outlet.
5Restart the printer.
•Cancel the current job.
Install MICR Cartridge
The printer does not have a MICR cartridge installed. Install a MICR cartridge to continue printing.
Invalid Engine Code
You need to download valid engine code for the printer.
For more information, contact customer support.
Note: Engine code may be downloaded while this message appears on the display.
Invalid Network Code
You need to download valid network printing code for the internal print server. The internal print server is a hardware
option installed inside the printer.
Note: Network code may be downloaded while this message appears on the display.
Invalid PIN
Enter a valid PIN.
Load manual feeder with <x>
Try one or more of the following:
•Load the specified paper in the multipurpose feeder.
•Press the arrow buttons until Continue appears, and then press to clear the message and continue printing.
If the printer finds a tray that has the correct paper type and size, then it feeds from that tray. If the printer cannot
find a tray with the correct paper type and size, then it prints from the default source.
•Cancel the current job.
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147
Load <src> with <x>
<src> is a tray or feeder, and <x> is a paper type or size.
Try one or more of the following:
•Load the paper tray or other source with the correct paper type and size.
•Cancel the current job.
Load staples
Try one or more of the following:
•Replace the specified staple cartridge in the finisher.
•Press the arrow buttons until Continue appears, and then press to clear the message and continue printing.
•Cancel the print job.
Maintenance
Replace the maintenance items and, if necessary, reset the printer maintenance counter.
For information on purchasing supplies, see “Ordering supplies” on page 165.
Menu access turned off by system administrator
The printer menus cannot be accessed because your system support person disabled the menus. Wait for the message
to clear.
Menus are Disabled
The printer menus are disabled. The printer settings cannot be changed from the printer control panel. Contact your
system support person for help.
Note: When menus are disabled, it is still possible to cancel a print job, print a confidential job, or print a held job.
Must be in Ready state to enter menus
The printer menus cannot be accessed at this time because the printer control panel does not show the Ready
message. Wait for the printer to complete its activity. When Ready appears, press .
Network/Network <x>/Network <x>, <y>
The printer is connected to the network, so the network interface is the active communication link.
•Network indicates that the printer is using the standard network port built into the printer system board.
•Network <x> indicates that an internal print server is installed inside the printer or that the printer is connected
to an external print server.
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•Network <x>, <y> indicates a network interface is the active communication link, where <x>, <y> indicates
the active interface is connected to the printer through channel y on PCI connector x. If x equals 0, then the
standard network interface is active.
Note: The current interface displays on the menus settings page.
Wait for the message to clear.
No held jobs
Wait for the message to clear.
No jobs found
The PIN you entered is not associated with any confidential print job.
Try one or more of the following:
•Press the arrow buttons until Try again appears, and then press to enter another PIN.
•Press the arrow buttons until Cancel appears, and then press to exit.
No jobs to cancel
Wait for the message to clear.
Not Ready
The printer is not ready to receive or process data, or the printer ports are offline.
No recognized file types
Either there are no files saved on the flash drive, or the files saved are not supported. Convert files to any of the
following supported file types: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, or .dcx.
Overflow bin full
Remove the stack of paper from the bin to clear the message.
Parallel/Parallel <x>
The printer is using a parallel cable connection. The parallel port is the active communication link.
[PJL RDYMSG]
This is the Printer Job Language (PJL) Ready message. It appears after the Ready or Power Saver message. If the
message string is too long, it is truncated.
Wait for the message to clear.
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Power Saver
The printer is saving power while it waits for the next print job. Send a job to print to take the printer out of Power
Saver mode.
Printer busy, Continue, Quit
Try one or more of the following:
•Press to read the information from the flash drive.
•Select Quit to cancel the information retrieval process.
Printing
Wait for the message to clear.
Printing from USB drive DO NOT REMOVE
Warning—Potential Damage: Do not turn the printer off or remove the flash drive while this message is displayed.
Wait for the message to clear.
Programming disk DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer power off while Programming disk appears on the
display.
Programming flash DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer power off while Programming flash appears on the
display.
Reading USB drive DO NOT REMOVE
Wait for the message to clear.
Ready
The printer is ready to receive print jobs.
Reattach bin <x>
Try one or more of the following:
•Turn the printer off and then back on.
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150
If the error occurs a second time:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the specified bin.
4Reattach the bin.
5Connect the power cord to a properly grounded outlet.
6Restart the printer.
If the error occurs again:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the specified bin.
4Contact Customer Support.
•Press to clear the message and print without using the specified bin.
Reattach bin <x> – <y>
Try one or more of the following:
•Turn the printer off and then back on.
If the error occurs a second time:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the specified bins.
4Reattach the bins.
5Connect the power cord to a properly grounded outlet.
6Restart the printer.
If the error occurs again:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the specified bins.
4Contact Customer Support.
•Press to clear the message and print without using the specified bins.
Reattach envelope feeder
Try one or more of the following:
•Turn the printer off and then back on.
If the error occurs a second time:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the envelope feeder.
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4Reattach the envelope feeder.
5Connect the power cord to a properly grounded outlet.
6Restart the printer.
If the error occurs again:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the envelope feeder.
4Contact Customer Support.
•Press to clear the message and print without using the envelope feeder.
Remote Management Active DO NOT POWER OFF
The printer settings are being configured. Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer power off while Remote Management Active appears
on the display.
Remove packaging material, check <x>
Remove any remaining packaging material from the specified location.
Remove paper from all bins
Remove the paper from all of the bins. The printer automatically senses paper removal and resumes printing.
If removing the paper does not clear the message, then touch Continue.
Remove paper from bin <x>
Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing.
If removing the paper does not clear the message, then touch Continue.
Remove paper from standard output bin
Remove the stack of paper from the standard exit bin.
Remove paper from <linked bin set name>
Remove the paper from the specified bin. The printer automatically senses paper removal and resumes printing.
If removing the paper does not clear the message, press .
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Replace wiper
Try one or more of the following:
•Replace the fuser wiper.
•Press the arrow buttons until Continue appears, and then press to clear the message and continue printing.
Resetting active bin
Wait for the message to clear.
Resetting the printer
Wait for the message to clear.
Resetting without replacing may affect print quality.
You selected No from the “Verify PC unit replaced” screen. Wait for the message to clear.
Restoring Factory Defaults
Wait for the message to clear.
When factory default settings are restored:
•All downloaded resources in the printer memory are deleted. This includes fonts, macros, and symbol sets.
•All settings return to the factory defaults except the Display Language setting in the Setup menu and the custom
settings in the Serial <x>, Network, Infrared, LocalTalk, and USB menus.
Restore Held Jobs?
Try one of the following:
•Press the arrow buttons until Continue appears, and then press to restore all held jobs stored on the printer
hard disk.
•Press the arrow buttons until Do not restore appears, and then press . No print jobs will be restored.
Restoring Held Job(s) x/y
x represents the number of jobs being restored. y represents the total number of jobs to be restored.
Try one or more of the following:
•Wait for the message to clear.
•Press the arrow buttons until Quit restoring appears, and then press to delete unrestored held jobs.
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Routine maintenance needed
The printer needs to have routine maintenance done. Order a maintenance kit, which contains all the items necessary
to replace the pick rollers, the charge roll, the transfer roller, and the fuser.
Securely clearing disk space
The printer hard disk wiping process needs to recover. The message clears when all blocks are cleared.
Serial <x>
The printer is using a serial cable connection. The serial port is the active communication link.
Some held jobs were lost
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to clear the message and continue printing.
•Cancel the current print job.
Staples <x> empty or misfed
Load the specified staple cartridge into the finisher to clear the message and continue stapling.
Staples <x> low or missing
Load the specified staple cartridge in the finisher to clear the message.
Standard Bin Full
Remove the stack of paper from the standard exit bin to clear the message.
Submitting selection
Wait for the message to clear.
Too many failed panel logins
The printer is now in a lockout mode because:
•You attempted to log in too many times with an incorrect PIN
•You attempted to log in using an incorrect password number for access to a printer feature, setting, or menu that
you do not have access to.
Note: There is a defined limit on the number of login attempts. Once the limit is reached, this message appears and
the printer enters a lockout mode. The message remains on the printer control panel, and any further attempts to
enter menus is denied until the defined time out expires. The time out duration is set by your system support person.
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Wait for the message to clear once the time out expires, and then:
•Enter the correct PIN to access any held jobs
•See your system support person if you need a password number to enter a specific printer feature, setting, or
menu that is blocked from your use without the number.
Toner low
Try one or more of the following:
•Replace the print cartridge.
•Press to clear the message and continue printing.
Tray <x> Empty
Load paper in the tray to clear the message.
Tray <x> Low
Load paper in the specified tray to clear the message.
Tray <x> Missing
Insert the specified tray into the printer.
Unsupported disk
An unsupported printer hard disk has been installed. Remove the unsupported device, and then install a supported
one.
Unsupported USB device, please remove
Remove the unrecognized USB device.
Unsupported USB hub, please remove
Remove the unrecognized USB hub.
USB/USB <x>
The printer is using a USB cable connection. The USB port is the active communication link.
USB drive removed
Try one or more of the following:
•Wait for the message to clear.
•Insert the flash drive.
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155
View supplies
This message shows the current level of supplies.
Waiting
The printer has received data to print, but is waiting for an End-of-Job command, a Form Feed command, or additional
data.
Try one or more of the following:
•Press to print the contents of the buffer.
•Cancel the current print job.
30 Invalid refill, change cartridge
Remove the print cartridge, and then install a supported one.
31 Replace defective cartridge
Remove the defective print cartridge, and then install a new one.
32 Cartridge part number unsupported by device
Remove the print cartridge, and then install a supported one.
34 Short paper
Try one or more of the following:
•Load the appropriate paper in the tray.
•Press the arrow buttons until Continue appears, and then press to clear the message and print the job
using a different paper tray.
•Check tray length and width guides and make sure the paper is properly loaded in the tray.
•For Windows users, check the Print Properties settings to make sure the print job is requesting the correct paper
size and type.
For Macintosh users, check the Print dialog settings to make sure the print job is requesting the correct paper
size and type.
•Check that the paper size is correctly set. For example, if the MP Feeder Size is set to Universal, make sure the
paper is large enough for the data being printed.
•Cancel the current print job.
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156
35 Insufficient memory to support Resource Save feature
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to disable Resource Save and continue
printing.
•To enable Resource Save after receiving this message, make sure the link buffers are set to Auto, and then exit
the menus to activate the link buffer changes. When Ready appears, enable Resource Save.
•Install additional memory.
37 Insufficient memory for Flash Memory Defragment operation
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to stop the defragment process and
continue printing.
•Delete fonts, macros, and other data in printer memory.
•Install additional printer memory.
37 Insufficient memory to collate job
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to print the portion of the job already
stored and begin collating the rest of the print job.
•Cancel the current print job.
37 Insufficient memory, some held jobs were deleted
The printer deleted some held jobs in order to process current jobs.
Press the arrow buttons until Continue appears, and then press to clear the message.
37 Insufficient memory, some Held Jobs will not be restored
The printer was unable to restore some or all of the confidential or held jobs on the printer hard disk.
Press the arrow buttons until Continue appears, and then press to clear the message.
38 Memory full
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to clear the message.
•Cancel the current print job.
•Install additional printer memory.
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157
39 Complex page, some data may not have printed
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to clear the message and continue printing.
•Cancel the current print job.
•Install additional printer memory.
42.xy Cartridge region mismatch
Install a print cartridge that matches the region number of the printer. x indicates the value of the printer region. y
indicates the value of the cartridge region. x and y can have the following values:
1 US
2 Europe, the Middle East, and Africa
3 Asia
4 Latin America
9 Invalid region
50 PPDS font error
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to clear the message and continue printing.
•The printer cannot find a requested font. From the PPDS menu, select Best Fit, and then select On. The printer
will find a similar font and reformat the affected text.
•Cancel the current print job.
51 Defective flash detected
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to clear the message and continue printing.
•Cancel the current print job.
52 Not enough free space in flash memory for resources
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to stop the defragment operation and
continue printing.
Downloaded fonts and macros not previously stored in flash memory are deleted.
•Delete fonts, macros, and other data stored in flash memory.
•Upgrade to a larger capacity flash memory card.
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53 Unformatted flash detected
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to stop the defragment operation and
continue printing.
•Format the flash memory. If the error message remains, the flash memory may be defective and require replacing.
54 Serial option <x> error
<x> is the number of the serial option.
Try one or more of the following:
•Check that the serial cable is connected correctly and is the proper one for the serial port.
•Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printer
and host computer.
•Press the arrow buttons until Continue appears, and then press to continue printing.
•Turn the printer off and then back on to reset the printer.
54 Network <x> software error
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to continue printing.
•Turn the printer off and then back on to reset the printer.
•Upgrade (flash) the network firmware in the printer or print server.
54 Standard network software error
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to continue printing.
•Turn the printer off and then back on to reset the printer.
•Upgrade (flash) the network firmware in the printer or print server.
55 Unsupported option in slot <x>
<x> is a slot on the printer system board.
Try one or more of the following:
1Turn the printer power off.
2Unplug the power cord from the wall outlet.
3Remove the unsupported option card from the printer system board.
4Connect the power cord to a properly grounded outlet.
5Turn the printer power back on.
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56 Parallel port <x> disabled
<x> is the number of the parallel port.
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to clear the message.
The printer discards any data received through the parallel port.
•Make sure the Parallel Buffer menu item is not set to Disabled.
56 Serial port <x> disabled
<x> is the number of the serial port.
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to clear the message.
The printer discards any data received through the serial port.
•Make sure the Serial Buffer menu item is not set to Disabled.
56 Standard parallel port disabled
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to clear the message.
The printer discards any data received through the parallel port.
•Make sure the Parallel Buffer menu item is not set to Disabled.
56 Standard USB port disabled
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to clear the message.
The printer discards any data received through the USB port.
•Make sure the USB Buffer menu item is not set to Disabled.
57 Configuration change, some held jobs were not restored
Since the time the jobs were stored on the printer hard disk something has changed in the printer to invalidate the
held jobs. Possible changes include:
•The printer firmware has been updated.
•Paper input, output, or duplex options needed for the print job were removed.
•The print job was created using data from a device in the USB port and the device is no longer in the port.
•The printer hard disk contains jobs that were stored while installed in a different printer model.
Press the arrow buttons until Continue appears, and then press to clear the message.
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58 Too many bins attached
1Turn the printer power off.
2Unplug the power cord from the wall outlet.
3Remove the additional bins.
4Connect the power cord to a properly grounded outlet.
5Turn the printer power back on.
58 Too many disks installed
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the extra disks.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
58 Too many flash options installed
Too many optional flash memory cards or too many optional firmware cards are installed on the printer.
Try one or more of the following:
•Press to clear the message and continue printing.
•Remove extra flash options:
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove extra flash options.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
58 Too many trays attached
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Remove the additional trays.
4Connect the power cord to a properly grounded outlet.
5Turn the printer back on.
59 Incompatible Duplex
Only options designed specifically for this printer are supported.
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Try one or more of the following:
•Remove the duplex unit.
•Press to clear the message and continue printing without using the duplex unit.
59 Incompatible envelope feeder
Only options designed specifically for this printer are supported.
Try one or more of the following:
•Remove the envelope feeder.
•Press to clear the message and continue printing without using the envelope feeder.
59 Incompatible output bin <x>
Only options designed specifically for this printer are supported.
Try one or more of the following:
•Remove the specified output bin.
•Press to clear the message and continue printing without using the specified output bin.
59 Incompatible tray <x>
Only options designed specifically for this printer are supported.
Try one or more of the following:
•Remove the specified tray.
•Press to clear the message and continue printing without using the specified tray.
61 Remove defective hard disk
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to clear the message and continue printing.
•Install a different printer hard disk before performing any operations that require a hard disk.
62 Disk full
Try one or more of the following:
•Press the arrow buttons until Continue appears, and then press to clear the message and continue
processing.
•Delete fonts, macros, and other data stored on the printer hard disk.
•Install a larger printer hard disk.
80 Routine maintenance needed
The printer needs to have routine maintenance done. Order a maintenance kit, which contains all the items necessary
to replace the pick rollers, the charge roll, the transfer roller, and the fuser.
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162
88 Cartridge low
The toner is low. Replace the print cartridge, and then press to clear the message and continue printing.
88.yy Cartridge nearly low
The toner is low. Replace the print cartridge, and then press to clear the message and continue printing.
88.yy Replace cartridge
The print cartridge is exhausted.
1Replace the print cartridge.
2Press to clear the message.
200–282 Paper jam
1Clear the paper path.
2After clearing the paper path, press to continue printing.
1565 Emulation error, load emulation option
The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware
card.
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163
Maintaining the printer
Periodically, certain tasks are required to maintain optimum print quality.
Cleaning the exterior of the printer
1Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer,
unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
2Remove paper from the standard exit bin.
3Dampen a clean, lint-free cloth with water.
Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of
the printer.
4Wipe only the outside of the printer, making sure to include the standard exit bin.
Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer.
5Make sure the paper support and standard exit bin are dry before beginning a new print job.
Storing supplies
Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until
you are ready to use them.
Do not expose supplies to:
•Direct sunlight
•Temperatures above 35°C (95°F)
•High humidity above 80%
•Salty air
•Corrosive gases
•Heavy dust
Conserving supplies
There are some settings you can change from the printer control panel that will help you conserve toner and paper.
For more information, see “Supplies menu,” “Quality menu,” and “Finishing menu.”
If you need to print several copies, you can conserve supplies by printing the first copy and checking it for accuracy
before printing the remaining copies.
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164
Checking the status of supplies
A message appears on the display when a replacement supply item is needed or when maintenance is required.
Checking the status of supplies from the printer control panel
1Make sure the printer is on and Ready appears.
2From the printer control panel, press the arrow buttons until Status/Supplies appears, and then press
.
3Press the arrow buttons until View supplies appears, and then press .
The status of each supply appears.
Checking the status of supplies from a network computer
Note: The computer must be connected to the same network as the printer.
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in
the TCP/IP section.
2Click Device Status. The Device Status page appears, displaying a summary of supply levels.
Ordering supplies
To order supplies, contact the place where you purchased the printer.
Note: All life estimates for printer supplies assume printing on letter- or A4-size plain paper.
Ordering print cartridges
When 88 Cartridge low appears or when the print becomes faded:
1Remove the print cartridge.
2Firmly shake the cartridge side-to-side and front-to-back several times to redistribute toner.
3Reinsert the cartridge and continue printing.
Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge.
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165
Moving the printer
Before moving the printer
Remove all printer options before moving the printer.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more
trained personnel to move it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury
or printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
•Disconnect all cords and cables from the printer before moving it.
•Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the
same time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer
warranty.
Moving the printer to another location
The printer and options can be safely moved to another location by following these precautions:
•Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart
used to move the options must have a surface able to support the dimensions of the options.
•Keep the printer in an upright position.
•Avoid severe jarring movements.
Shipping the printer
When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.
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166
Administrative support
Using the Embedded Web Server
If the printer is installed on a network, the Embedded Web Server is available for a range of functions including:
•Viewing a virtual display of the printer control panel
•Checking the status of the printer supplies
•Configuring printer settings
•Configuring network settings
•Viewing reports
To access the Embedded Web Server, type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in
the TCP/IP section.
Checking the device status
Using the Embedded Web Server, you can view paper tray settings, the level of toner in the print cartridge, the
percentage of life remaining in the maintenance kit, and capacity measurements of certain printer parts. To view the
device status:
1Type the printer IP address in the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2Click Device Status.
Setting up e-mail alerts
You can have the printer send you an e-mail when the supplies are getting low or when the paper needs to be
changed, added, or unjammed.
To set up e-mail alerts:
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2Click Settings.
3Under Other Settings, click E-mail Alert Setup.
4Select the items for notification, and type in the e-mail addresses.
5Click Submit.
Note: See your system support person to set up the e-mail server.
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167
Viewing reports
You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the
printer, the network, and supplies.
To view reports from a network printer:
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2Click Reports, and then click the type of report you want to view.
Adjusting Power Saver
Available settings range from 1–240 minutes. The factory default is 30 minutes.
To increase or decrease the number of minutes before the printer enters Power Saver mode, do one of the following:
Using the Embedded Web Server
1Type the printer IP address into the address field of your Web browser.
Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address
in the TCP/IP section.
2Click Settings, and then click General Settings.
3Click Timeouts.
4In the Power Saver box, increase or decrease the number of minutes you want the printer to wait before it enters
Power Saver mode.
5Click Submit.
Using the printer control panel
1Make sure the printer is on and Ready appears.
2Press .
3Press the arrow buttons until Settings appears, and then press .
4Press the arrow buttons until General Settings appears, and then press .
5Press the arrow buttons until Timeouts appears, and then press .
6Press the arrow buttons until Power Saver appears, and then press .
7Press the arrow buttons to increase or decrease the number of minutes before the printer enters Power Saver
mode, and then press .
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168
Restoring the factory default settings
If you want to retain a list of the current menu settings for reference, then print a menu settings page before you
restore the factory default settings. For more information, see “Printing a menu settings page” on page 36.
Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default
setting. Exceptions include the display language, custom sizes and messages, and Network/Port menu settings. All
downloads stored in RAM are deleted. Downloads stored in flash memory or on a printer hard disk are not affected.
1From the printer control panel, press .
2Press the arrow buttons until Settings appears, and then press .
3Press the arrow buttons until General Settings appears, and then press .
4Press the arrow buttons until Factory Defaults appears, and then press .
5Press the arrow buttons until Restore Now appears, and then press .
Restoring Factory Defaults appears.
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169
Troubleshooting
Solving basic problems
Solving basic printer problems
If there are basic printer problems, or the printer is unresponsive, make sure:
•The power cord is plugged into the printer and a properly grounded electrical outlet.
•The electrical outlet is not turned off by any switch or breaker.
•The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
•Other electronic equipment plugged into the outlet is working.
•The printer is turned on. Check the printer power switch.
•The printer cable is securely attached to the printer and the host computer, print server, option, or other network
device.
•All options are properly installed.
•The printer driver settings are correct.
Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the
printer back on. This often fixes the problem.
Printer control panel display is blank or displays only diamonds
The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support.
Embedded Web Server does not open
These are possible solutions. Try one or more of the following:
CHECK THE NETWORK CONNECTIONS
Make sure the printer and computer are turned on and connected to the same network.
CHECK THE NETWORK SETTINGS
Depending on the network settings, you may need to type https:// instead of http:// before the printer IP
address to access the Embedded Web Server. For more information, see your system administrator.
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170
Solving printing problems
Multiple-language PDFs do not print
The documents contain unavailable fonts.
1Open the document you want to print in Adobe Acrobat.
2Click the printer icon.
The Print dialog appears.
3Select Print as image.
4Click OK.
Error message about reading USB drive appears
Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices,
contact the place where you purchased your printer.
Jobs do not print
These are possible solutions. Try one or more of the following:
MAKE SURE THE PRINTER IS READY TO PRINT
Make sure Ready or Power Saver appears on the display before sending a job to print.
CHECK TO SEE IF THE STANDARD EXIT BIN IS FULL
Remove the stack of paper from the standard exit bin.
CHECK TO SEE IF THE PAPER TRAY IS EMPTY
Load paper in the tray.
MAKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED
•Verify that you are using the correct printer software.
•If you are using a USB port, make sure you are running a supported operating system and using compatible
printer software.
MAKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING
•Make sure the internal print server is properly installed and that the printer is connected to the network.
•Print a network setup page and check that the status shows Connected. If the status is Not Connected, check
the network cables, and then try printing the network setup page again. Contact your system support person
to make sure the network is functioning correctly.
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171
MAKE SURE YOU ARE USING A RECOMMENDED USB, SERIAL, OR ETHERNET CABLE
For more information contact the place where you bought the printer.
MAKE SURE PRINTER CABLES ARE SECURELY CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.
Confidential and other held jobs do not print
These are possible solutions. Try one or more of the following:
PARTIAL JOB, NO JOB, OR BLANK PAGES PRINT
The print job may contain a formatting error or invalid data.
•Delete the print job, and then print it again.
•For PDF documents, recreate the PDF and then print it again.
MAKE SURE THE PRINTER HAS SUFFICIENT MEMORY
Free up additional printer memory by scrolling through the list of held jobs and deleting some of them.
Job takes longer than expected to print
These are possible solutions. Try one or more of the following:
REDUCE THE COMPLEXITY OF THE PRINT JOB
Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the
job.
CHANGE THE PAGE PROTECT SETTING TO OFF
1From the printer control panel, press .
2Press the arrow buttons until Settings appears, and then press .
3Press the arrow buttons until Setup Menu appears, and then press .
4Press the arrow buttons until Print Recovery appears, and then press .
5Press the arrow buttons until Page Protect appears, and then press .
6Press the arrow buttons until Off appears, and then press .
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172
Job prints from the wrong tray or on the wrong paper
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Type setting from the Paper menu.
2Before sending the job to print, specify the correct type setting:
•For Windows users, specify the type from Print Properties.
•For Macintosh users, specify the type from the Print dialog.
Incorrect characters print
MAKE SURE THE PRINTER IS NOT IN HEX TRACE MODE
If Ready Hex appears on the display, then you must exit Hex Trace mode before you can print your job. Turn the
printer off and back on to exit Hex Trace mode.
Tray linking does not work
These are possible solutions. Try one or more of the following:
LOAD THE SAME SIZE AND TYPE OF PAPER
•Load the same size and type of paper in each tray to be linked.
•Move the paper guides to the correct positions for the paper size loaded in each tray.
USE THE SAME PAPER SIZE AND PAPER TYPE SETTINGS
•Print a menu settings page and compare the settings for each tray.
•If necessary, adjust the settings from the Paper Size/Type menu.
Note: The multipurpose feeder does not automatically sense the paper size. You must set the size from the Paper
Size/Type menu.
Large jobs do not collate
These are possible solutions. Try one or more of the following:
MAKE SURE COLLATE IS SET TO ON
From the Finishing menu or Print Properties, set Collate to On.
Note: Setting Collate to Off in the software overrides the setting in the Finishing menu.
REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity
of images, and the number of pages in the job.
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173
MAKE SURE THE PRINTER HAS ENOUGH MEMORY
Add printer memory or an optional hard disk.
Unexpected page breaks occur
Increase the Print Timeout value:
1From the printer control panel, press .
2Press the arrow buttons until Settings appears, and then press .
3Press the arrow buttons until Setup Menu appears, and then press .
4Press the arrow buttons until Timeouts appears, and then press .
5Press the arrow buttons until Print Timeout appears, and then press .
6Press the arrow buttons until the value you want appears, and then press .
Solving option problems
Settings chosen from the software program or application can change or override settings chosen from the printer
control panel. If an option is not functioning, then make sure it is selected in the software as well as the printer control
panel.
Option does not operate correctly or quits after it is installed
These are possible solutions. Try one or more of the following:
RESET THE PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.
CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER
1Turn the printer off.
2Unplug the power cord from the wall outlet.
3Check the connection between the option and the printer.
4Connect the power cord to a properly grounded wall outlet.
MAKE SURE THE OPTION IS INSTALLED CORRECTLY
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not
listed, then reinstall it. For more information, see the hardware setup documentation that came with the option.
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174
MAKE SURE THE OPTION IS SELECTED
From the computer you are printing from, select the option. For more information, see “Updating available options
in the printer driver” on page 37.
Paper trays
These are possible solutions. Try one or more of the following:
MAKE SURE THE PAPER IS LOADED CORRECTLY
1Open the paper tray.
2Check for paper jams or misfeeds.
3Make sure paper guides are aligned against the edges of the paper.
4Make sure the paper tray closes properly.
RESET THE PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.
MAKE SURE THE PAPER TRAY IS INSTALLED CORRECTLY
If the paper tray is listed on the menu settings page, but paper jams when it enters or exits the tray, then it may
not be properly installed. Reinstall the paper tray. For more information, see the hardware setup documentation
that came with the paper tray, or see the comprehensive User's Guide on the Publications CD that came with your
printer.
MAKE SURE THE LIST OF OPTIONS IN THE PRINTER DRIVER IS UP TO DATE
From the computer you are printing from, verify that the paper tray is among the options listed in the printer driver.
For more information, see “Updating available options in the printer driver” on page 37.
2000-sheet tray
These are possible solutions. Try one or more of the following:
THE ELEVATOR TRAY IS NOT WORKING PROPERLY
•Make sure the printer is properly connected to the 2000-sheet tray.
•Make sure the printer is turned on.
THE PAPER FEED ROLLERS DO NOT TURN TO ADVANCE PAPER
•Make sure the printer is properly connected to the 2000-sheet tray.
•Make sure the printer is turned on.
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175
Envelope feeder
These are possible solutions. Try one or more of the following:
RESET THE PRINTER
Turn the printer off, wait about 10 seconds, and then turn the printer on.
MAKE SURE THE ENVELOPES ARE LOADED CORRECTLY
1Adjust the envelope support for the length of envelope you are using.
2For more information, see “Loading the envelope feeder” on page 59.
CHECK THE PAPER TYPE AND PAPER SIZE SETTINGS
Make sure the paper type and paper size settings match the envelopes you are using:
1From the printer control panel, check the settings for the envelope feeder from the Paper menu.
2Before sending the job to print, specify the correct settings from the computer:
•For Windows users, specify the settings from Print Properties.
•For Macintosh users, specify the settings from the Print dialog.
MAKE SURE THE ENVELOPE FEEDER IS INSTALLED CORRECTLY
If the envelope feeder is listed on the menu settings page, but an envelope jams when it enters or exits the envelope
feeder, then it may not be properly installed. Reinstall the envelope feeder. For more information, see the hardware
setup documentation that came with the envelope feeder.
Duplex unit
If the duplex unit is listed on the menu settings page, but paper jams when it enters or exits the duplex unit, then it
may not be properly installed. Reinstall the duplex unit. For more information, see the hardware setup documentation
that came with the duplex unit.
5-bin mailbox
If the 5-bin mailbox is listed on the menu settings page, but paper jams when it exits the printer and enters the
mailbox, then it may not be properly installed. Reinstall the 5-bin mailbox. For more information, see the hardware
setup documentation that came with the 5-bin mailbox.
Output options
If the Output Expander, High Capacity Output Expander, or StapleSmart II Finisher is listed on the menu settings
page, but paper jams when it exits the printer or enters the output option, then it may not be properly installed.
Reinstall the option. For more information, see the hardware setup documentation that came with the option.
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176
Memory card
Make sure the memory card is securely connected to the printer system board.
Flash memory card
Make sure the flash memory card is securely connected to the printer system board.
Hard disk with adapter
Make sure the hard disk is securely connected to the printer system board.
Internal Solutions Port
If the Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or more of
the following:
CHECK THE ISP CONNECTIONS
•Make sure the ISP is securely attached to the printer system board.
•Make sure the cable is securely connected to the correct connector.
CHECK THE CABLE
Make sure you are using the correct cable and that it is securely connected.
MAKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY
For information about installing software for network printing, see the Networking Guide on the Software and
Documentation CD
Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
CHECK THE PAPER
Use recommended paper and specialty media. For more information, see the chapter about paper and specialty
media guidelines.
MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
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177
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
•Load paper from a fresh package.
•Store paper in its original wrapper until you use it.
Paper jam message remains after jam is cleared
The paper path is not clear. Clear jammed paper from the entire paper path, and then press .
Page that jammed does not reprint after you clear the jam
Jam Recovery is set to Off. Set Jam Recovery to Auto or On:
1Press .
2Press the arrow buttons until Settings appears, and then press .
3Press the arrow buttons until General Settings appears, and then press .
4Press the arrow buttons until Print Recovery appears, and then press .
5Press the arrow buttons until Jam Recovery appears, and then press .
6Press the arrow buttons until On or Auto appears, and then press .
Solving print quality problems
Isolating print quality problems
To help isolate print quality problems, print the print quality test pages:
1Turn the printer off.
2From the printer control panel, press and hold and the right arrow button while turning the printer on.
3Release both buttons when Performing Self Test appears.
The printer performs its power-on sequence, and then Config Menu appears.
4Press the down arrow button until Prt Quality Pgs appears, and then press .
The pages are formatted, Printing Quality Test Pages appears, and then the pages print. The message
remains on the printer control panel display until all the pages print.
5After the print quality test pages print, press the down arrow button until Exit Config Menu appears, and
then press .
The information in the following topics may help you solve print quality problems. If these suggestions still do not
correct the problem, then call for service. You may have a printer part that requires adjustment or replacement.
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Blank pages
These are possible solutions. Try one or more of the following:
PACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE
Remove the print cartridge and make sure the packing material is properly removed. Reinstall the print cartridge.
THE TONER MAY BE LOW
When 88 Cartridge low appears, order a new print cartridge.
If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.
Clipped images
These are possible solutions. Try one or more of the following:
CHECK THE GUIDES
Move the width and length guides in the tray to the correct positions for the paper size loaded.
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Size setting from the Paper menu.
2Before sending the job to print, specify the correct size setting:
•For Windows users, specify the size from Print Properties.
•For Macintosh users, specify the size from the Page Setup dialog.
Ghost images
Troubleshooting
179
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Type setting from the Paper menu.
2Before sending the job to print, specify the correct type setting:
•For Windows users, specify the type from Print Properties.
•For Macintosh users, specify the type from the Print dialog.
Gray background
CHECK THE TONER DARKNESS SETTING
Select a lighter Toner Darkness setting:
•From the printer control panel, change the setting from the Quality menu.
•For Windows users, change the setting from Print Properties.
•For Macintosh users, change the setting from the Print dialog.
Incorrect margins
These are possible solutions. Try one or more of the following:
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
Troubleshooting
180
CHECK THE PAPER SIZE SETTING
Make sure the paper size setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Size setting from the Paper menu.
2Before sending the job to print, specify the correct size setting:
•For Windows users, specify the size from Print Properties.
•For Macintosh users, specify the size from the Page Setup dialog.
Paper curl
These are possible solutions. Try one or more of the following:
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Type setting from the Paper menu.
2Before sending the job to print, specify the correct type setting:
•For Windows users, specify the type from Print Properties.
•For Macintosh users, specify the type from the Print dialog.
THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY
•Load paper from a fresh package.
•Store paper in its original wrapper until you use it.
Print irregularities
These are possible solutions. Try one or more of the following:
THE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY
•Load paper from a fresh package.
•Store paper in its original wrapper until you use it.
Troubleshooting
181
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Type setting from the Paper menu.
2Before sending the job to print, specify the correct type setting:
•For Windows users, specify the type from Print Properties.
•For Macintosh users, specify the type from the Print dialog.
CHECK THE PAPER
Avoid textured paper with rough finishes.
THE TONER MAY BE LOW
When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge.
THE FUSER MAY BE WORN OR DEFECTIVE
Replace the fuser.
Print is too dark
These are possible solutions. Try one or more of the following:
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too high.
•From the printer control panel, change these settings from the Quality menu.
•For Windows users, change these settings from Print Properties.
•For Macintosh users, change these settings from the Print dialog and pop-up menus.
THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY
•Load paper from a fresh package.
•Store paper in its original wrapper until you use it.
CHECK THE PAPER
Avoid textured paper with rough finishes.
Troubleshooting
182
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Type setting from the Paper menu.
2Before sending the job to print, specify the correct type setting:
•For Windows users, specify the type from Print Properties.
•For Macintosh users, specify the type from the Print dialog.
THE PRINT CARTRIDGE MAY BE DEFECTIVE
Replace the print cartridge.
Print is too light
These are possible solutions. Try one or more of the following:
CHECK THE DARKNESS, BRIGHTNESS, AND CONTRAST SETTINGS
The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low.
•From the printer control panel, change these settings from the Quality menu.
•For Windows users, change these settings from Print Properties.
•For Macintosh users, change these settings from the Print dialog and pop-up menus.
THE PAPER HAS ABSORBED MOISTURE DUE TO HIGH HUMIDITY
•Load paper from a fresh package.
•Store paper in its original wrapper until you use it.
CHECK THE PAPER
Avoid textured paper with rough finishes.
Troubleshooting
183
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Type setting from the Paper menu.
2Before sending the job to print, specify the correct type setting:
•For Windows users, specify the type from Print Properties.
•For Macintosh users, specify the type from the Print dialog.
THE TONER IS LOW
When 88 Cartridge Low appears, order a new print cartridge.
THE PRINT CARTRIDGE MAY BE DEFECTIVE
Replace the print cartridge.
Repeating defects
REPEATING MARKS OCCUR EVENLY DOWN THE PAGE
Replace the charge rolls if the defects occur every 28.3 mm (1.11 in.).
Replace the transfer roller if the defects occur every 51.7 mm (2.04 in.).
Replace the print cartridge if the defects occur every:
•47.8 mm (1.88 in.)
•96.8 mm (3.81 in.)
Replace the fuser if the defects occur every:
•88.0 mm (3.46 in.)
•95.2 mm (3.75 in.)
Skewed print
These are possible solutions. Try one or more of the following:
CHECK THE PAPER GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
Troubleshooting
184
CHECK THE PAPER
Make sure you are using paper that meets the printer specifications.
Solid black or white streaks
These are possible solutions. Try one or more of the following:
MAKE SURE THE FILL PATTERN IS CORRECT
If the fill pattern is incorrect, then choose a different fill pattern from your software program or application.
CHECK THE PAPER TYPE
•Try a different type of paper.
•Use only transparencies recommended by the printer manufacturer.
•Make sure the Paper Type and Paper Texture settings match the paper loaded in the tray or feeder.
MAKE SURE THE TONER IS DISTRIBUTED EVENLY IN THE PRINT CARTRIDGE
Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it.
THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER
Replace the used print cartridge with a new one.
Solid color pages
These are possible solutions. Try one or more of the following:
MAKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED
Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it.
Troubleshooting
185
THE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER
Replace the used print cartridge with a new one. If the problem continues, the printer may need to be serviced.
For more information, contact Customer Support.
Streaked horizontal lines
These are the possible solutions. Try one or more of the following:
THE TONER IS SMEARED
Select another tray or feeder to feed the paper for the job:
•From the printer control panel, select the Default Source from the Paper Menu.
•For Windows users, select the paper source from Print Properties.
•For Macintosh users, select the paper source from the Print dialog and pop-up menus.
THE PRINT CARTRIDGE MAY BE DEFECTIVE
Replace the print cartridge.
THE PAPER PATH MAY NOT BE CLEAR
Check the paper path around the print cartridge.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
THERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Streaked vertical lines
Troubleshooting
186
These are possible solutions. Try one or more of the following:
THE TONER IS SMEARED
Select another tray or feeder to feed paper for the job:
•From the printer control panel, select the Default Source from the Paper Menu.
•For Windows users, select the paper source from Print Properties.
•For Macintosh users, select the paper source from the Print dialog and pop-up menus.
THE PRINT CARTRIDGE IS DEFECTIVE
Replace the print cartridge.
THE PAPER PATH MAY NOT BE CLEAR
Check the paper path around the print cartridge.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
Clear any paper you see.
THERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Toner fog or background shading appears on the page
These are possible solutions. Try one or more of the following:
THE PRINT CARTRIDGE MAY BE DEFECTIVE
Replace the print cartridge.
THE CHARGE ROLLS MAY BE DEFECTIVE
Replace the charge rolls.
THERE IS TONER IN THE PAPER PATH
Clean any toner from the paper path. If the problem persists, then contact Customer Support.
Troubleshooting
187
Toner rubs off
These are possible solutions. Try one or more of the following:
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Type setting from the Paper menu.
2Before sending the job to print, specify the correct type setting:
•For Windows users, specify the type from Print Properties.
•For Macintosh users, specify the type from the Print dialog.
CHECK THE PAPER TEXTURE SETTING
From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the
tray.
Toner specks
These are possible solutions. Try one or more of the following:
THE PRINT CARTRIDGE MAY BE DEFECTIVE
Replace the print cartridge.
THERE IS TONER IN THE PAPER PATH
Clean any toner from the paper path. If the problem persists, then contact Customer Support.
Troubleshooting
188
Transparency print quality is poor
Try one or more of the following:
CHECK THE TRANSPARENCIES
Use only transparencies recommended by the printer manufacturer.
CHECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1From the printer control panel, check the Paper Type setting from the Paper menu.
2Before sending the job to print, specify the correct type setting:
•For Windows users, specify the type from Print Properties.
•For Macintosh users, specify the type from the Print dialog.
Contacting Customer Support
When you call Customer Support, describe the problem you are experiencing, the message on the display, and the
troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. For more information, see the label on the inside top
front cover of the printer. The serial number is also listed on the menu settings page.
For customer support, contact the place where you purchased your printer.
Troubleshooting
189
Notices
Product information
Machine type:
4062, 4551, 4552, 4553, 4864, 5530
Model(s):
01A, 21A, 23A, 41A, 43A, 630, d03, dn, dn1, dn2, dn3, gd1, gd2, gm1, md1, mn1, n01, n02, n03, xn2
Edition notice
October 2009
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this
statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products
or the programs described may be made at any time.
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer
software and documentation developed exclusively at private expense.
Federal Communications Commission (FCC) compliance
information statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference that may cause undesired operation
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
Notices
190
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than recommended
cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could
void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device,
use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294
for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC
regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232–3000
Temperature information
Ambient temperature 15–32° C (60–90° F)
Shipping temperature -40–60° C (-40–140° F)
Storage temperature 1–60° C (34–140° F)
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing 53 dBA; 54 dBA; 55 dBA
Scanning N/A
Copying N/A
Ready 30 dBA
Static sensitivity notice
Notices
191
This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the
metal frame of the printer.
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser
products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is
nominally a 7 milliwatt gallium arsenide laser operating in the wavelength of 655-675 nanometers. The laser system
and printer are designed so there is never any human access to laser radiation above a Class I level during normal
operation, user maintenance, or prescribed service condition.
Laser advisory label
A laser notice label may be affixed to this printer as shown:
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
Mode Description Power consumption (Watts)
Printing The product is generating hard-copy output from
electronic inputs. 640 W (simplex), 540 W (duplex); 725 W (simplex), 565
W (duplex); 740 W (simplex), 575 W (duplex)
Copying The product is generating hard-copy output from
hard-copy original documents. N/A
Scanning The product is scanning hard-copy documents. N/A
Ready The product is waiting for a print job. 80 W; 85 W; 85 W
Power Saver The product is in energy-saving mode. 12 W; 13 W; 14 W
Notices
192
Mode Description Power consumption (Watts)
Off The product is plugged into a wall outlet, but the
power switch is turned off. 0 W
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous
power draws may be substantially higher than the average.
Power Saver
This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to
the Sleep Mode. The Power Saver Mode saves energy by lowering power consumption during extended periods of
inactivity. The Power Saver Mode is automatically engaged after this product is not used for a specified period of
time, called the Power Saver Timeout.
Factory default Power Saver Timeout for this product (in minutes): 30; 10 (basic models with an optional duplex unit)
By using the configuration menus, the Power Saver Timeout can be modified between 1 minute and 240 minutes.
Setting the Power Saver Timeout to a low value reduces energy consumption, but may increase the response time
of the product. Setting the Power Saver Timeout to a high value maintains a fast response, but uses more energy.
Off mode
If this product has an off mode which still consumes a small amount of power, then to completely stop product power
consumption, disconnect the power supply cord from the wall outlet.
Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided
in power units of Watts, the power consumption should be multiplied by the time the product spends in each mode
in order to calculate energy usage. The total product energy usage is the sum of each mode's energy usage.
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard
ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements
pouvant causer des interférences NMB-003.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 2004/108/EC and 2006/95/EC
on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility
and safety of electrical equipment designed for use within certain voltage limits.
A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing
and Technical Support, Lexmark International, Inc., S.A., Boigny, France.
Notices
193
This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
Regulatory notices for wireless products
This section contains the following regulatory information pertaining to wireless products that contain transmitters,
for example, but not limited to, wireless network cards or proximity card readers.
Modular component notice
This product may contain the following modular component(s):
FCC ID: IYLLEXM04001; Industry Canada IC: 2376A-M04001
Exposure to radio frequency radiation
The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other
regulatory agencies. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any
persons for this device to satisfy the RF exposure requirements of the FCC and other regulatory agencies.
Notice to users in Brazil
Este equipamento opera em carater secundario, isto e, nao tem direito a protecao contra interferencia prejudicial,
mesmo de estacoes do mesmo tipo, e nao pode causar interferencia a sistemas operando em carater primario.
(Res.ANATEL 282/2001).
Industry Canada (Canada)
This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference
that may cause undesired operation of the device.
This device has been designed to operate only with the antenna provided. Use of any other antenna is strictly
prohibited per regulations of Industry Canada.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from
windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to
licensing.
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit
RF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from Health
Canada's Web site www.hc-sc.gc.ca/rpb.
The term "IC:" before the certification/registration number only signifies that the Industry Canada technical
specifications were met.
Industry Canada (Canada)
Cet appareil est conforme à la norme RSS-210 d'Industry Canada. Son fonctionnement est soumis aux deux conditions
suivantes :
Notices
194
(1) cet appareil ne doit pas provoquer d'interférences et (2) il doit accepter toute interférence reçue, y compris celles
risquant d'altérer son fonctionnement.
Cet appareil a été conçu pour fonctionner uniquement avec l'antenne fournie. L'utilisation de toute autre antenne
est strictement interdite par la réglementation d'Industry Canada.
En application des réglementations d'Industry Canada, l'utilisation d'une antenne de gain supérieur est strictement
interdite.
Pour empêcher toute interférence radio au service faisant l'objet d'une licence, cet appareil doit être utilisé à l'intérieur
et loin des fenêtres afin de garantir une protection optimale.
Si le matériel (ou son antenne d'émission) est installé à l'extérieur, il doit faire l'objet d'une licence.
L'installateur de cet équipement radio doit veiller à ce que l'antenne soit implantée et dirigée de manière à n'émettre
aucun champ HF dépassant les limites fixées pour l'ensemble de la population par Santé Canada. Reportez-vous au
Code de sécurité 6 que vous pouvez consulter sur le site Web de Santé Canada www.hc-sc.gc.ca/rpb.
Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conforme
aux spécifications techniques d'Industry Canada.
Taiwan NCC RF notice statement
Notice to users in the European Union
Products bearing the CE mark are in conformity with the protection requirements of EC Council directives
2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the Member States
relating to electromagnetic compatibility, safety of electrical equipment designed for use within certain voltage limits
and on radio equipment and telecommunications terminal equipment.
Compliance is indicated by the CE marking.
A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing
and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section
for further compliance information.
Products equipped with 2.4GHz Wireless LAN option are in conformity with the protection requirements of EC Council
directives 2004/108/EC, 2006/95/EC, and 1999/5/EC on the approximation and harmonization of the laws of the
Member States relating to electromagnetic compatibility, safety of electrical equipment designed for use within
certain voltage limits and on radio equipment and telecommunications terminal equipment.
Notices
195
Compliance is indicated by the CE marking.
Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only.
A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing
and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section
for further compliance information.
Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige
relevante krav i direktiv 1999/5/EF.
Deutsch Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den
grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG
befindet.
Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Η LEXMARK INTERNATIONAL, INC. ΔΗΛΩΝΕΙ ΟΤΙ ΑΥΤΟ ΤΟ ΠΡΟΪΟΝ
ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ
ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ.
English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC.
Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos
esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
Eesti Käesolevaga kinnitab Lexmark International, Inc., et seade see toode vastab direktiivi 1999/5/EÜ
põhinõuetele ja nimetatud direktiivist tulenevatele muudele asjakohastele sätetele.
Suomi Lexmark International, Inc. vakuuttaa täten, että tämä tuote on direktiivin 1999/5/EY oleellisten vaatimusten
ja muiden sitä koskevien direktiivin ehtojen mukainen.
Français Par la présente, Lexmark International, Inc. déclare que l'appareil ce produit est conforme aux exigences
fondamentales et autres dispositions pertinentes de la directive 1999/5/CE.
Magyar Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar
kröfur, sem gerðar eru í tilskipun 1999/5/EC.
Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisiti
essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Latviski Ar šo Lexmark International, Inc. deklarē, ka šis izstrādājums atbilst Direktīvas 1999/5/EK būtiskajām
prasībām un citiem ar to saistītajiem noteikumiem.
Lietuvių Šiuo Lexmark International, Inc. deklaruoja, kad šis produktas atitinka esminius reikalavimus ir kitas
1999/5/EB direktyvos nuostatas.
Malti Bil-preżenti, Lexmark International, Inc., jiddikjara li dan il-prodott huwa konformi mal-ħtiġijiet
essenzjali u ma dispożizzjonijiet oħrajn relevanti li jinsabu fid-Direttiva 1999/5/KE.
Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de
essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Notices
196
Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og
øvrige relevante krav i direktiv 1999/5/EF.
Polski Niniejszym Lexmark International, Inc. oświadcza, że niniejszy produkt jest zgodny z zasadniczymi
wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
Português A Lexmark International Inc. declara que este este produto está conforme com os requisitos essenciais e
outras disposições da Diretiva 1999/5/CE.
Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky
príslušné ustanovenia smernice 1999/5/ES.
Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi
relevantnimi določili direktive 1999/5/ES.
Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga
egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT
PLEASE READ CAREFULLY BEFOREUSING THIS PRODUCT: BY USING THIS PRODUCT, YOU AGREE TO BE BOUND BY
ALL THE TERMS AND CONDITIONS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT. IF YOU DO
NOT AGREE WITH THE TERMS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT, PROMPTLY
RETURN THE PRODUCT UNUSED AND REQUEST A REFUND OF THE AMOUNT YOU PAID. IF YOU ARE INSTALLING THIS
PRODUCT FOR USE BY OTHER PARTIES, YOU AGREE TO INFORM THE USERS THAT USE OF THE PRODUCT INDICATES
ACCEPTANCE OF THESE TERMS.
SOFTWARE LICENSE AGREEMENT
This License Agreement (“Software License Agreement”) is a legal agreement between you (either an individual or
a single entity) and the developer of the printing device you purchased (“Licensor”) that, to the extent your printing
product or Software Program is not otherwise subject to a written software license agreement between you and
Licensor or its suppliers, governs your use of any Software Program installed on or provided by Licensor for use in
connection with your printing product. The term “Software Program” includes machine-readable instructions,
audio/visual content (such as images and recordings), and associated media, printed materials and electronic
documentation, whether incorporated into, distributed with or for use with your printing product.
1STATEMENT OF SOFTWARE LIMITED WARRANTY. Licensor warrants that the media (e.g., diskette or compact
disk) on which the Software Program (if any) is furnished is free from defects in materials and workmanship under
normal use during the warranty period. The warranty period is ninety (90) days and commences on the date the
Software Program is delivered to the original end-user. This limited warranty applies only to Software Program
media purchased new from Licensor or an Authorized Licensor Reseller or Distributor. Licensor will replace the
Software Program should it be determined that the media does not conform to this limited warranty.
2DISCLAIMER AND LIMITATION OF WARRANTIES. EXCEPT AS PROVIDED IN THIS SOFTWARE LICENSE
AGREEMENT AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LICENSOR AND ITS SUPPLIERS
PROVIDE THE SOFTWARE PROGRAM "AS IS" AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS,
EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, TITLE, NON-INFRINGEMENT, MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, AND ABSENCE OF VIRUSES, ALL WITH REGARD TO THE SOFTWARE
PROGRAM. TO THE EXTENT LICENSOR CANNOT BY LAW DISCLAIM ANY COMPONENT OF THE IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, LICENSOR LIMITS THE DURATION
OF SUCH WARRANTIES TO THE 90-DAY TERM OF THE EXPRESS SOFTWARE LIMITED WARRANTY. This Agreement
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provisions apply, then to the extent Licensor is able, Licensor hereby limits its liability for breach of those provisions
Notices
197
to one of the following: providing you a replacement copy of the Software Program or reimbursement of the
price paid for the Software Program.
The Software Program may include internet links to other software applications and/or internet web pages hosted
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3LIMITATION OF REMEDY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ANY AND ALL LIABILITY
OF LICENSOR UNDER THIS SOFTWARE LICENSE AGREEMENT IS EXPRESSLY LIMITED TO THE GREATER OF THE PRICE
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SOLE REMEDY AGAINST LICENSOR IN ANY DISPUTE UNDER THIS SOFTWARE LICENSE AGREEMENT SHALL BE TO
SEEK TO RECOVER ONE OF THESE AMOUNTS, UPON PAYMENT OF WHICH LICENSOR SHALL BE RELEASED AND
DISCHARGED OF ALL FURTHER OBLIGATIONS AND LIABILITY TO YOU.
IN NO EVENT WILL LICENSOR, ITS SUPPLIERS, SUBSIDIARIES, OR RESELLERS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED
TO LOST PROFITS OR REVENUES, LOST SAVINGS, INTERRUPTION OF USE OR ANY LOSS OF, INACCURACY IN, OR
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FOR LOSS OF PRIVACY ARISING OUT OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE
PROGRAM, OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS SOFTWARE LICENSE AGREEMENT),
REGARDLESS OF THE NATURE OF THE CLAIM, INCLUDING BUT NOT LIMITED TO BREACH OF WARRANTY OR
CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY), AND EVEN IF LICENSOR, OR ITS SUPPLIERS,
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LEGALLY INVALID. THE FOREGOING LIMITATIONS APPLY EVEN IF THE ABOVE-STATED REMEDIES FAIL OF THEIR
ESSENTIAL PURPOSE.
4U.S.A. STATE LAWS. This Software Limited Warranty gives you specific legal rights. You may also have other
rights that vary from state to state. Some states do not allow limitations on how long an implied warranty lasts
or the exclusion of limitation of incidental or consequential damages, so the above limitations may not apply to
you.
5LICENSE GRANT. Licensor grants you the following rights provided you comply with all terms and conditions of
this License Agreement:
aUse. You may Use one (1) copy of the Software Program. The term “Use” means storing, loading, installing,
executing, or displaying the Software Program. If Licensor has licensed the Software Program to you for
concurrent use, you must limit the number of authorized users to the number specified in your agreement
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the effect of overriding, modifying, eliminating, obscuring, altering or de-emphasizing the visual appearance
of any trademark, trade name, trade dress or intellectual property notice that appears on any computer display
screens normally generated by, or as a result of, the Software Program.
bCopying. You may make one (1) copy of the Software Program solely for purposes of backup, archiving, or
installation, provided the copy contains all of the original Software Program’s proprietary notices. You may
not copy the Software Program to any public or distributed network.
cReservation of Rights. The Software Program, including all fonts, is copyrighted and owned by Licensor
and/or its suppliers. Licensor reserves all rights not expressly granted to you in this License Agreement.
dFreeware. Notwithstanding the terms and conditions of this License Agreement, all or any portion of the
Software Program that constitutes software provided under public license by third parties (“Freeware”) is
licensed to you subject to the terms and conditions of the software license agreement accompanying such
Freeware, whether in the form of a discrete agreement, shrink-wrap license, or electronic license terms at the
time of download. Use of the Freeware by you shall be governed entirely by the terms and conditions of such
license.
Notices
198
6TRANSFER. You may transfer the Software Program to another end-user. Any transfer must include all software
components, media, printed materials, and this License Agreement and you may not retain copies of the Software
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sublicense, or assign the Software Program except to the extent provided in this License Agreement, and any
attempt to do so shall be void.
7UPGRADES. To Use a Software Program identified as an upgrade, you must first be licensed to the original
Software Program identified by Licensor as eligible for the upgrade. After upgrading, you may no longer use the
original Software Program that formed the basis for your upgrade eligibility.
8LIMITATION ON REVERSE ENGINEERING. You may not alter, decrypt, reverse engineer, reverse assemble,
reverse compile or otherwise translate the Software Program, except as and to the extent expressly permitted to
do so by applicable law for the purposes of inter-operability, error correction, and security testing. If you have
such statutory rights, you will notify Licensor in writing of any intended reverse engineering, reverse assembly,
or reverse compilation. You may not decrypt the Software Program unless necessary for the legitimate Use of the
Software Program.
9ADDITIONAL SOFTWARE. This License Agreement applies to updates or supplements to the original Software
Program provided by Licensor unless Licensor provides other terms along with the update or supplement.
10 TERM. This License Agreement is effective unless terminated or rejected. You may reject or terminate this license
at any time by destroying all copies of the Software Program, together with all modifications, documentation,
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portions in any form.
11 TAXES. You agree that you are responsible for payment of any taxes including, without limitation, any goods and
services and personal property taxes, resulting from this Agreement or your Use of the Software Program.
12 LIMITATION ON ACTIONS. No action, regardless of form, arising out of this Agreement may be brought by either
party more than two years after the cause of action has arisen, except as provided under applicable law.
13 APPLICABLE LAW. This Agreement is governed by the laws of the Commonwealth of Kentucky, United States
of America. No choice of law rules in any jurisdiction shall apply. The UN Convention on Contracts for the
International Sale of Goods shall not apply.
14 UNITED STATES GOVERNMENT RESTRICTED RIGHTS. The Software Program has been developed entirely at
private expense. Rights of the United States Government to use the Software Program is as set forth in this
Agreement and as restricted in DFARS 252.227-7014 and in similar FAR provisions (or any equivalent agency
regulation or contract clause).
15 CONSENT TO USE OF DATA. You agree that Licensor, its affiliates, and agents may collect and use information
you provide in relation to support services performed with respect to the Software Program and requested by
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necessary to provide such services.
16 EXPORT RESTRICTIONS. You may not (a) acquire, ship, transfer, or reexport, directly or indirectly, the Software
Program or any direct product therefrom, in violation of any applicable export laws or (b) permit the Software
Program to be used for any purpose prohibited by such export laws, including, without limitation, nuclear,
chemical, or biological weapons proliferation.
17 AGREEMENT TO CONTRACT ELECTRONICALLY. You and Licensor agree to form this License Agreement
electronically. This means that when you click the “Agree” or “Yes” button on this page or use this product, you
acknowledge your agreement to these License Agreement terms and conditions and that you are doing so with
the intent to “sign” a contract with Licensor.
Notices
199
18 CAPACITY AND AUTHORITY TO CONTRACT. You represent that you are of the legal age of majority in the place
you sign this License Agreement and, if applicable, you are duly authorized by your employer or principal to enter
into this contract.
19 ENTIRE AGREEMENT. This License Agreement (including any addendum or amendment to this License
Agreement that is included with the Software Program) is the entire agreement between you and Licensor relating
to the Software Program. Except as otherwise provided for herein, these terms and conditions supersede all prior
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Software Program or any other subject matter covered by this License Agreement (except to the extent such
extraneous terms do not conflict with the terms of this License Agreement, any other written agreement signed
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control.
MICROSOFT CORPORATION NOTICES
1This product may incorporate intellectual property owned by Microsoft Corporation. The terms and conditions
upon which Microsoft is licensing such intellectual property may be found at
http://go.microsoft.com/fwlink/?LinkId=52369.
2This product is based on Microsoft Print Schema technology. You may find the terms and conditions upon which
Microsoft is licensing such intellectual property at http://go.microsoft.com/fwlink/?LinkId=83288.
Notices
200
Index
Numerics
1565 Emulation error, load
emulation option 163
2000-sheet tray
loading 53
200–282 Paper jam 163
250-sheet tray (standard or
optional)
loading 50
281 paper jam 89
282 paper jam 89
30 Invalid refill, change
cartridge 156
31 Replace defective cartridge 156
32 Cartridge part number
unsupported by device 156
34 Short paper 156
35 Insufficient memory to support
Resource Save feature 157
37 Insufficient memory for Flash
Memory Defragment
operation 157
37 Insufficient memory to collate
job 157
37 Insufficient memory, some held
jobs deleted 157
37 Insufficient memory, some held
jobs will not be restored 157
38 Memory full 157
39 Complex page, some data may
not have printed 158
42.xy Cartridge region
mismatch 158
50 PPDS font error 158
51 Defective flash detected 158
52 Not enough free space in flash
memory for resources 158
53 Unformatted flash
detected 159
54 Network <x> software error 159
54 Serial option <x> error 159
54 Standard network software
error 159
55 Unsupported option in slot 159
550-sheet tray (standard or
optional)
loading 50
56 Parallel port <x> disabled 160
56 Serial port <x> disabled 160
56 Standard parallel port
disabled 160
56 Standard USB port disabled 160
57 Configuration change, some held
jobs were not restored 160
58 Too many bins attached 161
58 Too many disks installed 161
58 Too many flash options
installed 161
58 Too many trays attached 161
59 Incompatible Duplex 161
59 Incompatible envelope
feeder 162
59 Incompatible output bin
<x> 162
59 Incompatible tray <x> 162
61 Remove defective hard disk 162
62 Disk full 162
80 Routine maintenance
needed 162
88 Cartridge low 163
88.yy Cartridge nearly low 163
88.yy Replace cartridge 163
Symbols
[PJL RDYMSG] 149
A
Activating Menu Changes 142
Active NIC menu 106
AppleTalk menu 111
attaching cables 34
B
Bin Setup menu 104
Busy 142
C
cables
Ethernet 34
USB 34
calling Customer Support 189
Cancel not available 142
Canceling 142
canceling a job
from Macintosh 77
from the printer control panel 77
from Windows 77
card stock
loading 57
tips on using 72
cartridges, print
ordering 165
Change <src> to <x> 142
Check duplex connection 142
Check tray <x> connection 143
checking an unresponsive
printer 170
checking device status
on Embedded Web Server 167
cleaning
exterior of the printer 164
Clearing job accounting
statistics 143
Close door or insert cartridge 143
Close finisher side door 143
Confidential print jobs 73
printing for Macintosh users 73
printing for Windows users 73
Confidential Print menu 120
configuration information
wireless network 38
configurations
printer 10
Configure MP menu 96
configuring
port settings 45
conserving supplies 164
contacting Customer Support 189
control panel, printer 13
Custom Type <x>
changing name 62
Custom Types menu 102
D
Default Source menu 93
Defragmenting Flash 144
Deleting 144
Deleting held jobs 144
Deletion complete 144
Deletion failed 144
directory list
printing 76
Disabling DLEs 144
Index
201
Disabling Menus 144
Disk Corrupted 144
Disk recovery x/y XX% 144
Disk Wiping menu 120
display troubleshooting
display is blank 170
display shows only
diamonds 170
display, printer control panel 13
documents, printing
from Macintosh 70
from Windows 70
drawers, paper
installing 32
duplex unit
installing 33
E
Embedded Web Server 167
checking device status 167
does not open 170
setting up e-mail alerts 167
emission
notices 190, 191, 193, 194, 195
Enabling Menus 145
Encrypting disk x/y XX% 145
Enter PIN 145
Envelope Enhance 97
envelopes
loading 57, 59
tips on using 71
Error reading USB drive 145
Ethernet networking
Macintosh 43
Windows 43
Ethernet port 34
exit bins
linking 61
exterior of the printer
cleaning 164
e-mail
notice of low supply level 167
notice of paper jam 167
notice of paper needed 167
notice that different paper is
needed 167
F
factory defaults, restoring 169
FCC notices 190, 194
fiber optic
network setup 43
Finishing menu 129
firmware card
installing 19
flash drive 75
Flash Drive menu 138
flash memory card
installing 19
troubleshooting 177
Flushing buffer 145
font sample list
printing 76
Formatting Disk x/y XX% 145
Formatting Flash 145
G
General Settings menu 123
guidelines
card stock 72
envelopes 71
labels 72
letterhead 70
transparencies 71
H
hard disk with adapter
troubleshooting 177
held jobs 73
printing for Macintosh users 73
printing for Windows users 73
Help menu 140
Hex Trace ready 145
HTML menu 137
I
Image menu 138
Insert staple cartridge 145
Insert Tray <x> 146
Install bin <x> 146
Install duplex 146
Install envelope feeder 146
Install MICR Cartridge 147
Install tray <x> 147
installation
wireless network 38, 40
installing
options in driver 37
printer software 36
installing options
order of installation 32
installing printer software
adding options 37
Internal Solutions Port
installing 21
troubleshooting 177
Internal Solutions Port, network
changing port settings 45
Invalid Engine Code 147
Invalid Network Code 147
Invalid PIN 147
IPv6 menu 110
J
jams
avoiding 79
locating jam areas 80
locations 80
numbers 80
jams, clearing
200 80
201 80
202 and 203 81
230 82
231–239 (optional duplex) 84
241–245 86
250 86
260 87
271–279 88
280 paper jams 88
283 staple jam 90
stapler 90
L
labels
tips on using 72
letterhead
loading, 2000-sheet tray 53
loading, multipurpose feeder 57
loading, trays 50
tips on using 70
LexLink menu 112
linking
exit bins 61
linking trays 61
Load <src> with <x> 148
Load manual feeder with <x> 147
Load staples 148
loading
2000-sheet tray 53
250-sheet tray (standard or
optional) 50
Index
202
550-sheet tray (standard or
optional) 50
card stock 57
envelopes 57, 59
letterhead in 2000-sheet tray 53
letterhead in multipurpose
feeder 57
letterhead in trays 50
multipurpose feeder 57
transparencies 57
M
Macintosh
wireless network installation 40
memory card
installing 18
troubleshooting 177
Menu access turned off by system
administrator 148
menu settings page
printing 36
menus
Active NIC 106
AppleTalk 111
Bin Setup 104
Confidential Print 120
Configure MP 96
Custom Types 102
Default Source 93
diagram of 92
Disk Wiping 120
Envelope Enhance 97
Finishing 129
Flash Drive 138
General Settings 123
Help 140
HTML 137
Image 138
IPv6 110
LexLink 112
Miscellaneous 119
NetWare 111
Network <x> 106
Network Card 108
Network Reports 108
Paper Loading 100
Paper Size/Type 93
Paper Texture 97
Paper Weight 99
Parallel <x> menu 114
PCL Emul 134
PDF 134
PostScript 134
Quality 131
Reports 105
Security Audit Log 122
Serial <x> 116
Set Date/Time 122
Setup 127
SMTP Setup menu 118
Standard Network 106
Standard USB 112
Substitute Size 97
TCP/IP 108
Universal Setup 103
Utilities 132
Wireless 110
XPS 133
Menus are Disabled 148
Miscellaneous menu 119
moving the printer 166
multipurpose feeder
loading 57
Must be in Ready state to enter
menus 148
N
NetWare menu 111
Network 148
Network <x> 148
Network <x> menu 106
Network <x>, <y> 148
Network Card menu 108
Network Reports menu 108
network setup page
printing 36
No held jobs 149
No jobs found 149
No jobs to cancel 149
No recognized file types 149
noise emission levels 191
Not Ready 149
notices 190, 191, 192, 193, 194, 195
O
options
duplex unit 33
fax card 15
firmware card 19
firmware cards 15
flash memory card 19
internal 15
Internal Solutions Port 21
memory card 18
memory cards 15
networking 15
paper drawers 32
ports 15
printer hard disk 28
ordering
print cartridges 165
Overflow bin full 149
P
paper
characteristics 63
letterhead 64
preprinted forms 64
recycled 65
selecting 64
selecting weight 99
setting size 49
setting type 49
storing 66
unacceptable 64
Universal Paper Size 103
Universal size setting 49
paper drawers
installing 32
paper feed troubleshooting
message remains after jam is
cleared 178
page that jammed does not
reprint 178
paper jams
avoiding 79
Paper Loading menu 100
Paper Size/Type menu 93
paper sizes
supported by the printer 66
Paper Texture menu 97
paper types
duplex support 68
supported by output bins 68
supported by printer 68
where to load 68
Paper Weight menu 99
paper weights
supported by output bins 68
Parallel 149
Parallel <x> 149
Parallel <x> menu 114
PCL Emul menu 134
PDF menu 134
Index
203
port settings
configuring 45
PostScript menu 134
Power Saver 150
adjusting 168
print cartridges
ordering 165
print job
canceling from Macintosh 77
canceling from the printer control
panel 77
canceling from Windows 77
print quality test pages
printing 76
print quality troubleshooting
blank pages 179
clipped images 179
ghost images 179
gray background 180
poor transparency quality 189
print irregularities 181
print is too dark 182
print is too light 183
print quality test pages 178
repeating defects 184
skewed print 184
solid black streaks 185
solid color pages 185
solid white streaks 185
streaked horizontal lines 186
streaked vertical lines 186
toner fog or background
shading 187
toner rubs off 188
toner specks 188
print troubleshooting
error reading USB drive 171
held jobs do not print 172
incorrect characters print 173
incorrect margins 180
job prints from wrong tray 173
job prints on wrong paper 173
job takes longer than
expected 172
jobs do not print 171
Large jobs do not collate 173
multiple-language PDFs do not
print 171
paper curl 181
paper frequently jams 177
tray linking does not work 173
unexpected page breaks
occur 174
printer
configurations 10
minimum clearances 12
models 10
moving 166
selecting a location 12
shipping 166
Printer busy, Continue, Quit 150
printer control panel 13
factory defaults, restoring 169
printer hard disk
installing 28
printer messages
1565 Emulation error, load
emulation option 163
200–282 Paper jam 163
281 paper jam 89
282 paper jam 89
30 Invalid refill, change
cartridge 156
31 Replace defective
cartridge 156
32 Cartridge part number
unsupported by device 156
34 Short paper 156
35 Insufficient memory to support
Resource Save feature 157
37 Insufficient memory for Flash
Memory Defragment
operation 157
37 Insufficient memory to collate
job 157
37 Insufficient memory, some held
jobs deleted 157
37 Insufficient memory, some held
jobs will not be restored 157
38 Memory full 157
39 Complex page, some data may
not have printed 158
42.xy Cartridge region
mismatch 158
50 PPDS font error 158
51 Defective flash detected 158
52 Not enough free space in flash
memory for resources 158
53 Unformatted flash
detected 159
54 Network <x> software
error 159
54 Serial option <x> error 159
54 Standard network software
error 159
55 Unsupported option in
slot 159
56 Parallel port <x> disabled 160
56 Serial port <x> disabled 160
56 Standard parallel port
disabled 160
56 Standard USB port
disabled 160
57 Configuration change, some
held jobs were not restored 160
58 Too many bins attached 161
58 Too many disks installed 161
58 Too many flash options
installed 161
58 Too many trays attached 161
59 Incompatible Duplex 161
59 Incompatible envelope
feeder 162
59 Incompatible output bin
<x> 162
59 Incompatible tray <x> 162
61 Remove defective hard
disk 162
62 Disk full 162
80 Routine maintenance
needed 162
88 Cartridge low 163
88.yy Cartridge nearly low 163
88.yy Replace cartridge 163
[PJL RDYMSG] 149
Activating Menu Changes 142
Busy 142
Cancel not available 142
Canceling 142
Change <src> to <x> 142
Check duplex connection 142
Check tray <x> connection 143
Clearing job accounting
statistics 143
Close door or insert cartridge 143
Close finisher side door 143
Defragmenting Flash 144
Deleting 144
Deleting held jobs 144
Deletion complete 144
Deletion failed 144
Disabling DLEs 144
Disabling Menus 144
Disk Corrupted 144
Disk recovery x/y XX% 144
Index
204
Enabling Menus 145
Encrypting disk x/y XX% 145
Enter PIN 145
Error reading USB drive 145
Flushing buffer 145
Formatting Disk x/y XX% 145
Formatting Flash 145
Hex Trace ready 145
Insert staple cartridge 145
Insert Tray <x> 146
Install bin <x> 146
Install duplex 146
Install envelope feeder 146
Install MICR Cartridge 147
Install tray <x> 147
Invalid Engine Code 147
Invalid Network Code 147
Invalid PIN 147
Load <src> with <x> 148
Load manual feeder with
<x> 147
Load staples 148
Maintenance 148
Menu access turned off by system
administrator 148
Menus are Disabled 148
Must be in Ready state to enter
menus 148
Network 148
Network <x> 148
Network <x>, <y> 148
No held jobs 149
No jobs found 149
No jobs to cancel 149
No recognized file types 149
Not Ready 149
Overflow bin full 149
Parallel 149
Parallel <x> 149
Power Saver 150
Printer busy, Continue, Quit 150
Printing 150
Printing from USB drive DO NOT
REMOVE 150
Programming disk 150
Programming flash 150
Reading USB drive 150
Ready 150
Reattach bin <x> 150
Reattach bin <x> – <y> 151
Reattach envelope feeder 151
Remote Management Active 152
Remove packaging material,
check <x> 152
Remove paper from <linked bin
set name> 152
Remove paper from all bins 152
Remove paper from bin <x> 152
Remove paper from standard
output bin 152
Replace wiper 153
Resetting active bin 153
Resetting the printer 153
Resetting without replacing may
affect print quality. 153
Restore Held Jobs? 153
Restoring Factory Defaults 153
Restoring Held Jobs(s) x/y 153
Routine maintenance
needed 154
Securely clearing disk space 154
Serial <x> 154
Some held jobs were lost 154
Standard Bin Full 154
Staples <x> empty or misfed 154
Staples <x> low or missing 154
Submitting selection 154
Toner low 155
Too many failed panel logins 154
Tray <x> Empty 155
Tray <x> Low 155
Tray <x> Missing 155
Unsupported disk 155
Unsupported USB device, please
remove 155
Unsupported USB hub, please
remove 155
USB drive removed 155
USB/USB <x> 155
View supplies 156
Waiting 156
printer options troubleshooting
2000-sheet tray 175
5-bin mailbox 176
duplex unit 176
envelope feeder 176
flash memory card 177
hard disk with adapter 177
high capacity output
expander 176
Internal Solutions Port 177
memory card 177
option not working 174
output expander 176
paper trays 175
StapleSmart finisher 176
printer problems, solving
basic 170
printer status
[PJL RDYMSG] 149
Hex Trace ready 145
not ready 149
Printing 150
printing
directory list 76
font sample list 76
from flash drive 75
from Macintosh 70
from Windows 70
installing printer software 36
menu settings page 36
network setup page 36
print quality test pages 76
printing confidential and other held
jobs
for Macintosh users 73
for Windows users 73
Printing from USB drive DO NOT
REMOVE 150
Programming disk 150
Programming flash 150
Q
Quality menu 131
R
Reading USB drive 150
Ready 150
Reattach bin <x> 150
Reattach bin <x> – <y> 151
Reattach envelope feeder 151
recycled paper
using 65
Remote Management Active 152
Remove packaging material, check
<x> 152
Remove paper from <linked bin set
name> 152
Remove paper from all bins 152
Remove paper from bin <x> 152
Remove paper from standard
output bin 152
Repeat print jobs 73
printing for Macintosh users 73
printing for Windows users 73
Index
205
Replace wiper 153
reports
viewing 168
Reports menu 105
Reserve print jobs 73
printing for Macintosh users 73
printing for Windows users 73
Resetting active bin 153
Resetting the printer 153
Resetting without replacing may
affect print quality. 153
Restore Held Jobs? 153
Restoring Factory Defaults 153
Restoring Held Jobs(s) x/y 153
Routine maintenance needed 154
S
safety information 8, 9
Securely clearing disk space 154
Security Audit Log menu 122
Serial <x> 154
Serial <x> menu 116
serial port 47
serial printing
setting up 47
Set Date/Time menu 122
setting
paper size 49
paper type 49
TCP/IP address 108
Universal Paper Size 49
setting up
serial printing 47
setting up the printer
on a wired network
(Macintosh) 43
on a wired network
(Windows) 43
Setup menu 127
shipping the printer 166
SMTP Setup menu 118
Some held jobs were lost 154
Standard Bin Full 154
Standard Network menu 106
standard tray
loading 50
Standard USB menu 112
Staples <x> empty or misfed 154
Staples <x> low or missing 154
status of supplies, checking 165
storing
paper 66
supplies 164
Submitting selection 154
Substitute Size menu 97
supplies
conserving 164
status of 165
storing 164
supplies, ordering
print cartridges 165
system board
accessing 16
T
TCP/IP menu 108
Toner low 155
Too many failed panel logins 154
transparencies
loading 57
tips on using 71
Tray <x> Empty 155
Tray <x> Low 155
Tray <x> Missing 155
tray linking 62
tray unlinking 62
trays
linking 61
unlinking 61
troubleshooting
checking an unresponsive
printer 170
contacting Customer
Support 189
solving basic printer
problems 170
troubleshooting, display
display is blank 170
display shows only
diamonds 170
troubleshooting, paper feed
message remains after jam is
cleared 178
page that jammed does not
reprint 178
troubleshooting, print
error reading USB drive 171
held jobs do not print 172
incorrect characters print 173
incorrect margins 180
job prints from wrong tray 173
job prints on wrong paper 173
job takes longer than
expected 172
jobs do not print 171
Large jobs do not collate 173
multiple-language PDFs do not
print 171
paper curl 181
paper frequently jams 177
tray linking does not work 173
unexpected page breaks
occur 174
troubleshooting, print quality
blank pages 179
clipped images 179
ghost images 179
gray background 180
poor transparency quality 189
print irregularities 181
print is too dark 182
print is too light 183
print quality test pages 178
repeating defects 184
skewed print 184
solid black streaks 185
solid color pages 185
solid white streaks 185
streaked horizontal lines 186
streaked vertical lines 186
toner fog or background
shading 187
toner rubs off 188
toner specks 188
troubleshooting, printer options
2000-sheet tray 175
5-bin mailbox 176
duplex unit 176
envelope feeder 176
flash memory card 177
hard disk with adapter 177
high capacity output
expander 176
Internal Solutions Port 177
memory card 177
option not working 174
output expander 176
paper trays 175
StapleSmart finisher 176
U
Universal Paper Size
setting 49
Universal Setup menu 103
unlinking trays 61
Unsupported disk 155
Index
206
Unsupported USB device, please
remove 155
Unsupported USB hub, please
remove 155
USB drive removed 155
USB port 34
USB/USB <x> 155
Utilities menu 132
V
Verify print jobs 73
printing for Macintosh users 73
printing for Windows users 73
View supplies 156
viewing
reports 168
W
Waiting 156
Windows
wireless network installation 38
wired network setup
using Windows 43
wired networking
using Macintosh 43
Wireless menu 110
wireless network
configuration information 38
installation, using Macintosh 40
installation, using Windows 38
X
XPS menu 133
Index
207

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