IP Office Knowledge Base Avaya SAP Codes

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2/22/2010

IP Office Knowledge Base

IP Office Installation: System Components

SAP Codes
Update with IP500 PRI-U trunk daughter card details. Also update the IP Office 4.1 C D/DVD codes and Voicemail Pro
4.1 C D code.

IP Office Control Units
Variant

Companding

Country

SAP Code

IP500 Office.

–

All

700417207

IP412 Office.

A-Law

Rest of World

700234479

U-Law

North America

700350408

A-Law

Rest of World

700343536

U-Law

North America

700359946

IP406 V2 Office DS.

Small Office Edition 4T+4A+8DS (3 VoIP) A-Law

Rest of World

700280209

North America

700350424

A-Law

Rest of World

700280217

U-Law

North America

700350432

U-Law
Small Office Edition 4T+4A+8DS (16
VoIP)

• IP400 and Small Office Edition control units are supplied with an external power supply unit but not a locale specific
power cord. All control units are available in either North America or Rest of World variants. The choice controls
various default settings of the unit. For E911 support a North American variant control unit must be used. The
companding can be changed once a unit is installed.
• IP500 control units have an integral power supply unit but are not supplied with a locale specific power cord. The
appropriate Mu-Law or A-Law Smart C ard feature key dongle must be order with the control unit.

IP500 Base Cards
IP500 Base Cards

Country

SAP Code

Digital Extension IPO 500 Extn Card Dgtl Sta IP Office 500 Extension C ard Digital
8
Station 8

All

700417330

Analog Extension IPO 500 Extn Card Phone 2 IP Office 500 Extension C ard Phone 2

All

700431778

IPO 500 Extn Card Phone 8 IP Office 500 Extension C ard Phone 8

All

700417231

IPO 500 MC VCM 32

IP Office 500 Media C ard Voice C oding All
Module 32

700417389

IPO 500 MC VCM 64

IP Office 500 Media C ard Voice C oding All
Module 64

700417397

IPO 500 Carrier Card

IP Office 500 C arrier C ard

All

700417215

Includes 4 yellow 2 metre interconnect All
cables.

700472889

VCM

Carrier Card

4-Port Expansion IPO IP500 Exp Card 4 Port
Card

IP500 Trunk Daughter Cards
Variant

Country

SAP Code

Analog

IPO 500 Trnk Anlg 4 Uni

IP Office 500 Trunk C ard Analog 4
Universal

All

700417405

PRI

IPO 500 Trnk PRI 1 Uni

IP Office 500 Trunk C ard Primary Rate All
1 Universal

700417439

IPO 500 Trnk PRI 2 Uni

IP Office 500 Trunk C ard Primary Rate All
2 Universal

700417462

IPO 500 Trnk BRI 4 Uni

IP Office 500 Trunk C ard Basic Rate 4
Universal

All

700417413

IPO 500 Trnk BRI 8 Uni

IP Office 500 Trunk C ard Basic Rate 8
Universal

All

700417421

BRI

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IP400 Trunks Cards
Variants
Analog

BRI
T1/PRI
E1 PRI

E1R2

WAN

Country

SAP Code

ATM4 Uni (Loop-Start)

All

700359938

IP400 Analog 4 (Loop-Start)

North and South
America

700185192

IP400 Analog 4 EU (Loop-Start)

Europe

700241672

IP400 Analog 4 NZ (Loop-Start)

New Zealand

700241706

IP400 BRI 8 (UNI)

All except C hina

700262017

IP400 BRI

All

700185168

IP400 PRI 24 T1

North America

700185200

IP400 PRI 48 T1

North America

700185218

IP400 PRI 30 E1 (1.4)

All except C hina
and C ALA.

700272461

IP400 PRI 60 E1

All except C hina
and C ALA.

700185184

IP400 PRI 30 E1R2 RJ45

C ALA, Korea,
C hina

700241631

IP400 PRI 60 E1R2 RJ45

C ALA, Korea,
C hina

700241649

IP400 PRI 30 E1R2 COAX

C ALA

700241656

IP400 PRI 60 E1R2 COAX

C ALA

700241664

IP400 WAN Expansion

All

700289713

SOE

IP406 IP412 IP500
V2

IP500 External Expansion Modules
Expansion modules include an external power supply unit (PSU) and a 1m blue interconnect cable. They do not include a
locale specific power cord for the external PSU or any phone extension cables.
Variant

Country

SAP Code

Analog Trunk

IPO 500 Analog Trunk
16

US

700449473

BRI So8

IPO 500 BRI So8

All

700449515

Digital Station IPO 500 Digital Station All
16

700449499

IPO 500 Digital Station All
30

700426216

IPO 500 Phone 16

All

700449507

IPO 500 Phone 30

All

700426224

Analog Phone

SOE

IP406 IP412 IP500
V2

IP500
4-Port
Exp

IP400 External Expansion Modules
Expansion modules include an external power supply unit (PSU) and a 1m blue interconnect cable. They do not include a
locale specific power cord for the external PSU or any phone extension cables.
Variant

Analog Trunk

Country

IP400 Analog Trunk 16 North
America/C ALA
Europe

SAP Code

IP406 IP412 IP500 IP500
V2
4-Port
Exp

700211360
700241680

New Zealand

700241698

Digital Station IP400 Digital Station
16 V2

All

700359839

IP400 Digital Station
30 V2

All

700359847

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IP400 Digital Station
16

All

700184807

IP400 Digital Station
30

All

700184880

IP400 Phone 8 V2

All

700359896

IP400 Phone 16 V2

All

700359904

IP400 Phone 30 V2

All

700359912

IP400 Phone 8

All

700184773

IP400 Phone 16

All

700184781

IP400 Phone 30

All

700184799

S0 (BRI)

IP400 So8

All

700185077

WAN

IP400 WAN3

All

700185028

IP400 WAN3 10/100

All

700262009

Phone

Internal Cards
Variants
Modem Cards

Country

SAP Code

Modem 2 Card

All

700185226

Internal Modem Card

All

700343452

Embedded
Voicemail
Memory Cards

Small Office Edition

All

700289721

IP406 V2

All

700343460

Wireless Cards

Small Office Edition

All

700289739

IP400 Voice
Compression
Modules (25ms)

VCM 5

All

700185119

VCM 10

All

700185127

VCM 20

All

700185135

VCM 30

All

700293939

IP400 Voice
Compression
Modules (64ms)

VCM 4

All

700359854

VCM 8

All

700359862

VCM 16

All

700359870

VCM 24

All

700359888

SOE

IP406 IP412
V2

IP500

Power Supply Units
The following power supply units are used with IP Office control units and expansion modules. Normally the appropriate
PSU is supplied with the IP Office control unit or expansion module. Note however that a locale specific power cord is
not included with each control unit or expansion module.
Variant

Used with

Country

SAP Code

40W Unearthed PSU
Uses IEC60320 C7 power cords.

•
•
•
•
•

IP403.
IP406 V1.
Analog.
Digital Station V1.
Phone V1.

All

700210792

45W Earthed PSU
Uses IEC60320 C13 power cord.

• Small Office Edition

All

700284938

60W Earthed PSU
Uses IEC60320 C13 power cord.

•
•
•
•
•
•

IP406 V2.
IP412.
Digital Station V2.
Phone V2.
So8.
WAN3 10/100.

All

700357387

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The following power supply units have various applications. They are used to provide power to 4600 Series and 5600
Series IP phones. They are also used to provide power to other phone types when those phones are supporting an
XM24, EU24 or EU24BL add-on unit. Note: An appropriate locale specific power cord is required for the power supply
unit. These units are not support for use with 1600 Series phones.
Variant

SAP Code

1151D1 Power Supply.

With C AT5 cable.

700434897

1151D2 Power Supply with battery
backup.

With C AT5 cable.

700434905

1151D1/1151D2 Power Cord.

USA

405362641

Europe

407786623

Australia and New Zealand

407786631

India

407790591

United Kingdom

407786599

Argentina

408161453

The following items are associated with providing IEEE 802.3af Power-over-Ethernet (PoE) to devices including Avaya IP
phones. For full details refer to the IP Office IP Phone Installation Manual.
Variant
1U Mid-Span Power Distribution
Unit

SAP Code
6 Ports

700409675

6 Ports + SNMP

700409691

12 Ports*

700250525

12 Ports + SNMP*

700253107

24 Ports*

700180433

24 Ports + SNMP

700409717

Cisco Catalyst Power Adapter*.

700259369

*These items are no longer available as new from Avaya.

Power Cords
IP Office control unit and expansion module power supply units are not supplied with a power cord. The appropriate
power cord must be ordered or sourced locally.
Power Cord Type

Power Outlet Plug Type

Locales

SAP Codes

Earthed Power C ords (IEC 60320 C 13)

C EE7/7 (Schuko)

Europe and
South Africa.

700289762

C ontrol Units
• IP500.
• IP406 V2.
• IP412.*
• Small Office Edition.

BS1363

C zech Republic,
Ireland,
United Kingdom.

700289747

NEMA5-15P / C S22.2 No.42

North,
C entral and
South America.

700289770

C PC S-C C C

C hina.

700261977

IP400 External Expansion Modules
• Digital Station V2.
• Phone V2.
• So8.*
• WAN3 10/100.*

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Unearthed Power C ord (IEC 60320 C 7)

IP400 External Expansion Modules
• Analog.
• Digital Station V1.
• Phone V1.

C EE7/16 (Europlug)

Europe and
South Africa.

700213382

BS1363

C zech Republic,
Ireland,
United Kingdom.

700213374

NEMA1-15

North,
C entral and
South America.

700213390

Korea.

700254519

C hina.

700314172

The following additional power cords are available for use with the Avaya 1151D1 and 1151D2 power supply units.
1151D1/1151D2 Power Cord

SAP Code

USA

405362641

Europe

407786623

Australia and New Zealand

407786631

India

407790991

United Kingdom

407786599

Argentina

408161453

Cables
Cable

Description

SAP Code

Length

25-Way DTE Cable

C onnects to a IP403 or IP406 V1 control unit. 25-Way Dtype plug to 9-way D-type socket.

700213432

2m/6'6''.

9-Way DTE Cable

C onnects to an SOE, IP406 V2 or IP412 control unit. 9Way D-type plug to 9-way D-type socket.

–

2m/6'6''.

Structured Cabling DS Line
Cable

C onnects from RJ45 sockets to RJ11 socketed DS and
analog phones.

700047871

4m/13'2''.

BRI/PRI Trunk Cable

C onnects BRI/PRI trunk ports to the line providers
network termination point. RJ45 to RJ45. Red.

700213440

3m/9'10''.

IP500 BRI So Converter
Cable

Provides the 100ohm terminating resistors necessary for 700458649
an IP500 BRI trunk daughter card port set to S-Bus mode.
Also provides the cable crossover. RJ45 plug to RJ45
socket.

25cm/10"

Expansion Interconnect
Cable

C onnects the control unit to expansion modules (except
WAN3 modules). RJ45 to RJ45. Blue.

700213457

1m/3'3''.

Longer yellow cable version for use with IP500 4-Port
Expansion card.

700472871

2m/6'6"

LAN Cable

C onnects from IP Office LAN ports to IP devices. RJ45 to
RJ45. Grey.

700213481

3m/9'10''.

LAN Interconnect Cable

C onnects WAN3 module to the control unit. Replace with a 700213465
LAN crossover cable for IP412 control units. Green.

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LAN Crossover Cable

Used for connection of IP devices to LAN ports on the
IP412 control unit. Black

700213473

3m/9'10''.

V.24 WAN Cable

37-Way D-type plug to 25-way D-type plug.

700213416

3m/9'10''.

V.35 WAN Cable

37-Way D-type plug to 34-way MRAC plug.

700213424

3m/9'10''.

X.21 WAN Cable

37-Way D-type plug to 15-way D-type plug.

700213408

3m/9'10''.

Mounting
Rack Mounting Kits

SAP Code

Note

IP400 Rack Mounting Kit

700210800

One per IP400 control unit or IP400 external expansion module.

IP500 Rack Mounting Kit

700429202

One per IP500 control unit or IP500 external expansion module.

IP500 Wall Mounting Kit

700430150

One per IP500 control unit.

IP500 Blanking Plate Kit

700429194

Includes 3 front panels for the IP500 control unit.

Barrier Box Rack Mounting
Kit

700293905

Up to 8 IP Office Barrier Boxes.

Barrier Boxes
IP Office Barrier Boxes

SAP Code

IP400 Phone Barrier Box

700293897

Use with Phone V1 module. Includes an RJ45 to RJ11 cable and
functional earth lead.

IP400 Phone Barrier Box V2 700385495
(101V)

Use with Phone V2 module. Includes an RJ45 to RJ11 cable and
functional earth lead.

Feature Keys Dongles
Feature Key Dongle

SAP Code

Parallel Port Feature Key

700185234

USB Port Feature Key

700261506

Serial Port Feature Key

700293095

Smart Card Feature Key (Mu-Law) 700417470
Smart Card Feature Key (A-Law)

700417488

General Licenses
License

RFA Name

DECT Integration (ports)

IP400 C TI DEC T

SAP
8

171989

16

174457

64

174458

Conferencing Center

IP400 C onferencing C enter

182302

SoftConsole (users)

IP400 SoftC onsole

171987

Compact Business Center

IP400 C BC

171993

Small Office Edition WiFi

IP400 Access Point

182197

Microsoft CRM Integration (users) IP400 Microsoft C RM Intgr

180588

IPSec Tunneling

IP400 IPSec VPN

182301

Mobile Twinning
or
Mobility Features

IPO Lic Mobile Twinning

SIP Trunk Channels

…avaya.com/knowledgebase/

IPO LIC SIP TRNK RFA

1

195569

5

195570

10

195571

20

195572

50

195573

1

202967

5

202968

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Advanced Small Community
Networking

IPO LIC ADVANC ED NTWKG

IP End-points

IP400 IP Endpoint

VPN IP Extensions

VPN Phone

10

202969

20

202970
202966

1

174956

5

174957

10

174958

20

174959

50

174960

100

174961

1

213980

5

213981

10

213982

25

213983

50

213984

100

213985

Unlimited

213986

Trial (10)

213987

CCC Licenses
License

RFA Name

SAP

CCC Server

IP400 C C C SV

171994

CCC Agents

IP400 C C C AGT

CCC Supervisors

CCC PC Wallboards

IP400 C C C SUP

IP400 C C C PC W

5

171995

10

174469

20

174470

50

174471

1

171996

5

184730

10

184731

20

184732

5

172786

10

174472

20

174473

50

174474

CCC Spectrum Wallboards

IP400 C C C Wallboard

4

176196

Report Viewer

IP400 C C C Report

5

184726

10

184727

20

184728

CCC Agent Rostering

IP400 C C C Rostering

171997

CCC Designer (users)

IP400 C C C Designer

171999

CCR Licenses
License

RFA Name

CCR SUP

IPO C USTMR C ALL REPORTER
YSPV LIC

CCR Agents

…avaya.com/knowledgebase/

IPO C USTMR C ALL REPORTER
XAGT LIC

SAP
1

217655

10

217656

20

217657

1

217650

5

217651

10

217652

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CCR CCC UPG

IP Office Knowledge Base
20

217653

50

217654

IPO C USTMR C ALL REPORTER
UPG LIC

217658

CTI Licenses
License

RFA Name

SAP

CTI Link Pro

IP400 C TI RFA

171988

Wave User

IP400 TAPI WAV RFA 4

177466

License

RFA Name

SAP

IP500 Upgrade Standard to
Professional

IP500 IPO EXP UPG TO PRO

202959

IP500 Voice Networking

IP500 VOIC E NTWKG BASE 4 LIC

4

202960

IP500 VOIC E NTWKG ADD LIC

–

205450

IP500 Licenses

IP500 Universal PRI (Additional
channels)

IP500 T1 C hannels Add

2

215180

8

215181

32

215182

2

215183

8

215184

32

215185

2

215186

8

215187

22

215188

IP500 VC M LIC 4 C H

+4

202961

IP500 VC M LIC 8 C H

+8

202962

IP500 VC M LIC 16 C H

+16

202963

IP500 VC M LIC 28 C H

+28

202964

IP500 VC M LIC 60 C H

+60

202965

IP500 E1 C hannels Add

IP500 E1R2 C hannels Add

IP500 VCM Channels

Phone Manager Licenses
License

RFA Name

Phone Manager Pro (per seat)

IP400 Phone Manager Pro

Phone Manager Pro
IP Audio Enabled (per user)

IP400 IPPRO

SAP
1

177468

5

177469

10

177470

20

177471

50

177472

1

171992

5

174463

10

174464

20

174465

50

174466

Voicemail Licenses
License

RFA Name

SAP

AUDIX Voicemail

IP400 AUDIX

177467

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Voicemail Pro (4 ports)

IP400 Voicemail Pro

Additional Voicemail Pro (ports)

IP400 Voicemail Pro

171991
2

174459

4

174460

8

174461

16

174462

VMPro Networked Messaging

IP400 Networked Messaging

182297

Integrated Messaging

IP400 Integrated Messaging Pro

171990

VMPro TTS (ScanSoft)

IP400 Avaya TTS

182299

VMPro TTS (Generic)

IP400 3rd Party TTS

182303

VMPro VB Script

IP400 VB Scripting

182300

VMPro Database Interface

IP400 3rd Party IVR

182298

VMPro Recordings Administrators IP400 C ontactStore for IPO
UMS Web Services

IPO LIC VMPRO UMS

187166
1

217880

5

217881

10

217882

20

217883

50

217884

Trial

217890

IP DECT Licenses
See IP DEC T section. IP DEC T licenses are entered into the IP DEC T system configuration, not the IP Office
configuration.

60 Day Trial Licenses
These licenses start expiring from the day the license is generated, not the date of installation. Each license will only be
generated once for a given Feature Key dongle serial number.
License

RFA Name

SAP

Preferred Edition

IPO LIC PREFERRD (VM PRO) TRIAL RFA LIC:DS

189782

Advanced Edition
Also enables 20 CCR agents.

IPO LIC ADVANCED RFA TRIAL LIC:DS

227044

Power User (Users)

IPO LIC POWR USER RFA TRIAL 5 LIC:CU

227052

Teleworker (Users)

IPO LIC TELEWORKER RFA TRIAL 5 LIC:CU

227055

Mobile Worker (Users)

IPO LIC MOBILE WORKER TRIAL RFA 5 LIC CU

195574

Receptionist (Users)

IPO LIC RECEPTIONIST RFA 1 TRIAL LIC:CU

189783

VMPro Networked Messaging

IPO LIC NTWKD MSGING TRIAL RFA LIC:DS

189776

VMPro TTS (ScanSoft)

IPO LIC AVAYA TTS TRIAL RFA 1 LIC:CU

189778

VM Pro TTS (Generic)

IPO LIC 3RD PRTY TTS TRIAL RFA LIC:CU

189781

VMPro VB Script

IPO LIC VB SCRIPTING TRIAL RFA LIC:DS

189779

Conferencing Center

IPO LIC CONF CENTER TRIAL RFA LIC:DS

189780

Audix Voicemail

IPO LIC ACM CENTRAL VM TRIAL LIC:DS

189786

IPSec Tunneling

IPO LIC IPSec VPN RFA TRIAL LIC:DS

189806

SIP Trunk Channels

IPO LIC SIP TRUNKING TRIAL RFA 5

205820

IP500 Voice Networking

IPO LIC IP500 VCE NTWK ADD 4 TRIAL

205823

UMS Web Services

IPO LIC UMS 10 USER TRIAL

217890

IP Office Application CDs/DVDs
Application

Variant

SAP Code

Voicemail Pro CD

4.2

700459357

4.1

700448954

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4.0

700428592

3.2

700407588

3.1

700380405

3.0

700350457

2.1

700330970

2.0

700304546

Voicemail Pro ScanSoft Text-to-Speech
(TTS)

–

700293921

Conferencing Center

3.2

700407596

3.1

192226

3.0

700372287

2.1

700293913

IP Office Software Developer's Kit (SDK)

–

700188873

Compact Contact Center (CCC)

5.2

700451545

5.0

700330962

4.0

700188881

4.2

700459332

4.1

700449457

4.0

700428576

3.2

700407604

3.1

700380389

3.0

700345879

2.1

700329725

2.0

700304074

5.0

700472863

4.2

700459340

4.1

700449465

4.0

700428584

3.2

700407612

3.1

700380397

IP Office User and Administration CD Set

IP Office Applications DVD

1600 Series Phones
Ethernet cord sold separately. Local power sold separately. PoE adapter sold separately.
Material Description

Code

Phones (Ethernet cord sold separately. Local power sold separately. PoE adapter sold
separately.)
1603 IP Phone

700415540

1603SW IP Phone

700458508

1608 IP Phone

700415557

1616 IP Phone

700450190

BM32 Button Module for 1616 (includes cable and bridge)

700415573

Accessories
C AT5 Ethernet C able (14 ft)

700383326

C AT5 Ethernet C able (1 ft)

700436710

1608 Wall Mount Kit (Includes 1 ft Ethernet cable and screws)

700415623

1616 Wall Mount Kit (Includes 1 ft Ethernet cable and screws)

700415631

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Power Adapters
1603 PoE adapter

700415607

Power Adapter for 1600 IP Phones 5V US

700451230

Power Adapter for 1600 IP Phones 5V UK

700451248

Power Adapter for 1600 IP Phones 5V EU

700451255

Power Adapter for 1600 IP Phones 5V ARGENTINA

700451263

Power Adapter for 1600 IP Phones 5V KOREA

700451271

Power Adapter for 1600 IP Phones 5V C HINA

700451289

Power Adapter for 1600 IP Phones 5V AUSTRALIA

700451297

Replacement Parts
1600 Series BM32 C able

700415581

1600 Series BM32 Bridge

700415599

1603 Plastic Label C overs (10)

700419831

1608 Plastic Label C overs (10)

700415664

1616/BM32 Plastic Label C overs (20)

700415672

1603 Wedge Stand

700415615

1608 Flip Stand

700415714

1616 Flip Stand

700415722

1600 Series BM32 Flip Stand

700432800

1600 Series Handset (C ord sold separately)

700427495

1600 Series 9 inch Handset C ode (Black)

700429707

9600/1600 Series 25 inch Handset C ord (Grey)

700383821

Amplified Handset

700446388

Labels
1603 Paper DESI Labels - Pack of 50 Labels (8.5" x 11")

700415706

1608 Paper DESI Labels - Pack of 50 Labels (8.5" x 11")

700415649

1616/BM32 Paper DESI Labels - Pack of 50 Labels (8.5" x 11")

700415656

1603 Paper DESI Labels - Pack of 50 Labels (A4)

700434210

1608 Paper DESI Labels - Pack of 50 Labels (A4)

700434228

1616/BM32 Paper DESI Labels - Pack of 50 Labels (A4)

700434236

Headsets
HIS Headset C able for 9600 & 1608/1616 IP Phones

700409881

SupraElite Monaural (One Ear) Voice Tube (HIS cable required)

700343718

SupraElite Monaural (One Ear) Noise C ancelling (HIS cable required)

700343726

SupraElite Monaural (Two Ear) Voice Tube (HIS cable required)

700343734

SupraElite Monaural (Two Ear) Noise C ancelling (HIS cable required)

700343742

AWH-55+ Wireless Headset

700428204

AWH-65+ Wireless Headset - UK

700428212

AWH-65+ Wireless Headset - EURO

700428220

AWH75N Executive Wireless Headset NAR

700446313

AWH75N Executive Wireless Headset EU

700446321

AWH75N Executive Wireless Headset UK

700446339

ABT-35+S Headset & Base - NA

700428170

ABT-35+S Headset & Base - EURO

700428196

2400 Series Phones
Variant

SAP Code

2402

Multi-grey

700381973

2410

Multi-grey

700381999

2420D

Multi-grey

700381585

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Replacement Handset

Dark Grey

700203797

Amplified Handset

Dark Grey

700229735

Noisy Location Handset Dark Grey

700229743

Push to Talk Handset

700229727

Dark Grey

201B Recorder Interface for 2420/5420D

700381635

3600 Series Phones
Variant

SAP Code

3616 Wireless Phone.

700413040

3620 Wireless Phone.

700413065

Additional battery pack for 3616

700277387

Desktop charger for 3616.

700412901

Belt Clip for 3616.

700413057

3626 Wireless Phone.

700413024

Additional battery pack for 3626

700277395

Desktop charger for 3626

700412919

Charger Power Supply

Europe

700412810

United Kingdom

700412828

Switzerland

700412836

3626 8-Gang changer.

700412927

Belt Clip for 3626.

700413131

3626 Vinyl case with keypad cover.

700412984

3626 Carry case.

Yellow

700289309

3626 Carry case with keypad
cover

Black

700289317

Yellow

700289325

3616/3626 Configuration Cradle

700375934

Avaya Voice Priority Processor 10 (AVPP 10)

700413164

Avaya Voice Priority Processor 20 (AVPP 20)

700413172

AVPP Power Supply

Europe

700412844

United Kingdom

700412851

Switzerland

700412869

Netlink OAI Gateway

700245756

Rack Mount Kit

700245459

Variant

SAP Code

AWTS 3641 WRLS PHONE.

700430408

AWTS 3645 WRLS PHONE.

700430416

AWTS 3641 Single Charger Bundle- includes phone, standard battery and single
charger.

700436736

AWTS 3645 Single Charger Bundle- includes phone, single charger and standard
battery.

700436744

AWTS 3641 Dual Charger Bundle- includes phone, dual charger and two extended
batteries.

700436751

AWTS 3645 Dual Charger Bundle- includes phone, dual charger and two extended
batteries.

700436769

3700 Series Phones
See IP DEC T section.

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3810 Phones
Item

SAP Code

3810 Set - Includes phone, base station, charger, belt clip and power supply units
for charger and base station.

700305105

4400 Series Phones
Variant
4406D+
4412D+
4424D+
DSS4450

SAP Code
White

108199019

Black

108199027

White

108199043

Black

108199050

White

108199076

Black

108199084

White

108199407

Black

108199696

Power Supply for 4450
Small Stand for 4406 or 4450
Large Stand for 4412D+ or 4424D+.

108596412
Black

108541194

White

108541202

Black

108541269

White

108541277

4600 Series Phones (New Style)
Variant

SAP Code

4601+

Multi-grey

700381890

4602IP

Multi-grey

700221260

4602SW+

Multi-grey

700381916

4610SW

Multi-grey

700381957

4620IP

Multi-grey

700212186

4620SW

Multi-grey

700259674

4621SW

Multi-grey

700345192

4625SW

Multi-grey

700381551

EU24 1XU-A Expansion Module

Multi-grey

700381817

EU24BL 2XU-A Backlighted Expansion
Module

Multi-grey

700381825

Replacement Handset

Dark Grey

700203797

Amplified Handset

Dark Grey

700229735

Noisy Location Handset

Dark Grey

700229743

Push to Talk Handset

Dark Grey

700229727

5400 Series Phones
Variant

SAP Code

5402

Multi-grey

700381981

5410

Multi-grey

700382005

5420

Multi-grey

700381627

EU24

Multi-grey

700381817

EU24BL

Multi-grey

700381825

Replacement Handset

Dark Grey

700203797

Amplified Handset

Dark Grey

700229735

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Noisy Location Handset

Dark Grey

700229743

Push to Talk Handset

Dark Grey

700229727

201B Recorder Interface for 2420/5420D

700381635

5600 Series Phones
Variant

SAP Code

5601+

Multi-grey

700381908

5602SW+

Multi-grey

700381932

5610SW

Multi-grey

700381965

5621

Multi-grey

700385982

EU24

Multi-grey

700381817

EU24BL

Multi-grey

700381825

Replacement Handset

Dark Grey

700203797

Amplified Handset

Dark Grey

700229735

Noisy Location Handset

Dark Grey

700229743

Push to Talk Handset

Dark Grey

700229727

6400 Series Phones
Variant
6408D+
6416D+M
6424D+M

SAP Code
Grey

70020100

White

70020092

Grey

108807611

White

108807603

Grey

108807595

White

108807587

6408 Stand

Grey

108933169

White

108933177

6416/6424 Stand

Grey

848219127

White

848219119

Grey

700406523

White

700406515

Grey

108272378

White

108272386

XM24
XM24 Stand

T3 Series Phones (Upn)
Variant
T3 Compact
T3 Classic
T3 Comfort
T3 DSS Unit
T3 DSS Expansion Unit
T3 Headset Link Unit-

…avaya.com/knowledgebase/

SAP Code
Black

700380264

White

700380298

Black

700380272

White

700380306

Black

700380280

White

700380314

Black

700380322

White

700380330

Black

700380348

White

700380355
700380363

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T3 Series Phones (IP)
Variant
T3 Compact
T3 Classic
T3 Comfort

SAP Code
Black

700414717

White

700414709

Black

700414733

White

700414725

Black

700414758

White

700414741

Power Supply Unit for T3 IP Phones

700414766

T3 AEI/Headset Link for IP Phones

700414774

Power Supply Unit for DSS on T3 IP Phone

700414790

Spares
The following spares can be ordered from Avaya.
Item

Color

SAP Code

Handset HIP QD CORD- 4606/16/24/30 SET

700414121

Cat 5 Cable specific to 4620

–

700261613

Handset Cords 25ft

Dark Grey

700217417

IP PHONE MOD CORD 1ft CAT5

–

408406932

IP PHONE MOD CORD 7ft CAT5

–

408406957

IP PHONE MOD CORD 14ft CAT5

–

408406940

IP DECT Handsets and Handset Accessories
Handsets are supplied with 3 AAA rechargeable batteries and a charger. Region specific power adaptor for the charger
must be ordered separately.
Item

Region

SAP Code

IP DECT 3701 Handset

EMEA

700346802

IP DECT 3711 Handset

EMEA

700346810

North America

700430267

Belt Clip

700346885

Phone Charger for 3701/3711
Requires power adaptor below.

Global

700346828

Power Adaptor for Charger

European

700346836

United Kingdom

700346844

Australia

700378318

North America

700430309

Rack mount 8-phone charger
Requires power adaptor below.

Global

700346851

Power Adaptor for Rack Mount Charger
Require region specific IEC 60320 C 13/C 14 power cord ordered
separately.

Global

700346869

Power Cord IEC60320 C13

Europe

700289762

United Kingdom

700289747

North America

700289770

IP DECT Phone Firmware Upgrade RS232 Serial Cable

EMEA

700379688

IP DECT Phone Firmware Upgrade USB Cable

North America

700436603

Leather Case for 3711

Global

700436629

IP DECT Headset for 3701/3711

Global

700346950

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IP DECT Base Stations
Item

Region

SAP Code

RFP32 Indoor Base Station
North America
Requires power adaptor or PoE. Note: These are not pre-licensed 'plug EMEA
and play' base stations, see below for those items.

700430275
700420789

Power Adaptor for RFP32

North America

700430291

Europe

700346901

United Kingdom

700346919

Australia

700378326

RFP34 Outdoor Base Station
PoE only. Note: These are not pre-licensed 'plug and play' base
stations, see below for those items.

North America

700430283

EMEA

700420797

Outdoor Base Station Wall Mounting Kit

Global

700378334

Outdoor Base Station Mast Mounting Kit (65mm)

Global

700347156

Outdoor Base Station Mast Mounting Kit (>65mm)

Global

700347172

External Dipole Aerial (pair)

EMEA

700346935

External Beam Aerial (pair)

EMEA

700346943

Mounting Kit for External Aerials

EMEA

700347149

External Aerial Connection Cable (0.5m)

EMEA

700347115

Item

Region

SAP Code

IP DECT Starter Kit
Includes 2 RFP32 base stations.

North America

700436538

EMEA

700378995

RFP32 Upgrade Kit

North America

700436579

EMEA

700436561

North America

700436595

EMEA

700436587

Region

SAP Code

Plug and Play IP DECT Kits

RFP34 Upgrade Kit

IP DECT Site Survey Kits
Item

IP DECT Survey Kit with Tripod
North America
Includes custom RFP, 2 handsets, charger, charger power adaptor and
tripod.

700436512

IP DECT Survey Kit without Tripod
Includes custom RFP, 2 handsets, charger, charger power adaptor.

Europe

700378284

United Kingdom

700378292

Tripod for IP DECT Survey Kit

Global

700378300

Item

Region

SAP Code

IP DECT License for 1 RFP

All

700379027

IP DECT License for 2 RFP's

All

700379035

IP DECT License for 3 to 5 RFP's

All

700379043

IP DECT License for 6+ RFP's

All

700379050

IP DECT License for upgrade from 1 to 2 RFP's

All

700379068

IP DECT License for upgrade from 2 to 3-5 RFP's

All

700379076

IP DECT License for Upgrade to 6+ RFP's

All

700379084

IP DECT Licenses

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IP DECT License Conversion from IP Office to CM

All

700379167

© 2009 AVAYA
15-601042 Issue 20.k.11:33, 18 December 2009
(sap_codes.htm)
Performance figures, data and operation quoted in this document are typical and must be specifically confirmed in
writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to
make alterations or amendments at its own discretion. The publication of information in this document does not imply
freedom from patent or any other protective rights of Avaya or others. All trademarks identified by (R) or TM are
registered trademarks or trademarks respectively of Avaya Inc. All other trademarks are the property of their
respective owners.
http://marketingtools .avaya.com/knowledgebas e/bus ines s partner/ipoffice50en/mergedProjects /ins tallation/s ap_codes .htm
Las t Modified: 11/08/2009

…avaya.com/knowledgebase/

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