Cc Quick Start Guide Admin.V.1.3

User Manual:

Open the PDF directly: View PDF .
Page Count: 2

QUICK START GUIDE

Communication Coach Log Instructions for Admins

Welcome to Communication Coach! Our program is up and running, ready for you to log in and begin your journey to greatness.

Below are easy-to-follow instructions to get you started today.

17838 North US Highway 41 Tampa, FL 33549 | © 2018 All Rights Reserved

813.989.9900 | success-sciences.com | communication-coach.com | comCOACHgo.com

STEP

1

GETTING

STARTED

You will receive an email sent to you from your Company’s Admin.

This email will include:

• Your username

• A predetermined password

• The website address where your Company’s CC is hosted

TROUBLESHOOTING / FAQ

I did not receive my email:

If you don’t receive the email, you can press

“forgot password” on the home page to get

the username and password resent to your

email.

Changing your password:

You can also change your password after you

login by hovering over My Account in the

upper right-hand corner and clicking Reset

Password. Enter the required information to

reset your password.

*Note: Mail may go to spam if you

have not added it to your contact list

TIPS:

ü The email will come from Communication-coach@success-sciences.com

ü Save your Communication Coach website as a favorite for easy access

ü Make sure to have your browser open to full screen

STEP

2

LOG IN

1. Go to your Communication Coach website

2. On your Dashboard, you will be able to access to manage users,

review usage reports, and read/ compose correspondence

- Insert your username and password

- Click LOGIN

a) Management: This is where you add new

users, update a user’s profile, change coach

assignments

b) Reports: Here you can review all usage

reports for any user in Communication Coach

STEP

3

MANAGEMENT

1. Click “Management” in your main

dashboard

The primary function of the Admin role is to

manage users. You can delete, add or edit

any user as well as change coach

assignments.

2.

Here you can do the following:

-Search for and edit the

profile for any user

-Change Coach

assignment

-Add new users

-Delete users

3. You can also import users:

Simply follow the

instructions on

the right-hand

image to import

users in badges

QUICK START GUIDE

Communication Coach Log Instructions for Admins

Welcome to Communication Coach! Our program is up and running, ready for you to log in and begin your journey to greatness.

Below are easy-to-follow instructions to get you started today.

17838 North US Highway 41 Tampa, FL 33549 | © 2018 All Rights Reserved

813.989.9900 | success-sciences.com | communication-coach.com | comCOACHgo.com

STEP

4

PLAY TO WIN

1. As the administrator, you can manage the

badges and points needed to earn each

badge

2. You can also add a new badges

*Note: to add

a new badge

you need to

first delete

one. There is

a maximum

of 4 badges.

3. As an admin you can manage the points your

users can earn

-Users can earn points

four ways:

-Completing a tutorial

-Quiz Score

-Coach Approval on

Recording

-Time Spent (per

session)

STEP

5

RECOMMENDED

RESOURCES

From here you can:

- Add new resources

- View current

resources you have

added for your

learners to view

- View all resources

added by any super

coach or coach

You can easily add new

resources by entering the file

name in the appropriate field.

On the lower half of the

screen enter the users you

want to assign this resource

to the title and a brief

description.

This screen lets you see all of the resources you

have added.

STEP

6

MAILBOX

The main Mailbox screen shows

you all the messages you have

sent. Any message in bold means

you have not read it yet.

You can compose a

message

to any user(s) by clicking on

the Compose button at the

top of the

Category Tree

.

Here you can simply send a

message to any or all users

assigned to you by filling in

the fields

STEP

7

REPORTS

As an Admin, Reports gives you

the information you need to

effectively coach and guide your

people to using CC optimally

Session Report

Gives you an overview of how the user spent his/her

time for each session

Coach Activity

Shows what lessons you

have reviewed for each

user.

Quiz &Quiz Details Report

These reports give you an overview of

the results for each quiz taken, the

number of times the user attempted the

quiz, and the details of each quiz.

STEP

8

MY ACCOUNT

You can

add/change your

profile picture

and/or company

logo:

1. Profile picture:

2. Company logo:

LOGOUT

To end your session and log out

of the program, hover over My

Account

in the upper right-hand corner and

click Logout.