Guide Withdrawal Of Application

guide-withdrawal-of-application

guide-withdrawal-of-application

guide-withdrawal-of-application

User Manual:

Open the PDF directly: View PDF PDF.
Page Count: 5

1
Step-by-Step Guide for Withdrawal of Submitted Application
Certificate of Registration and Hotel-keeper’s Licence
The filer may withdraw the New, Amend and Renewal application if you decide not to proceed
with the application. Please note that once the New, Amend and Renewal application has been
approved by the Board, a withdrawal application cannot be submitted.
S/N
Step
Screenshot
1
Go to LicenceOne
website
https://licence1.business.
gov.sg and click on
“Login”
2
Log in to LicenceOne
For user with valid
SingPass ID and
password: Login via
SingPass
For company who has
activated CorpPass in
LicenceOne1: Login via
CorpPass
For foreigner user:
Login via LicenceOne
ID
1
Singapore Corporate Access (or CorpPass) is the new digital identity business users will need to conduct
Government-to-Businesses (G2B) transactions. Business users will now have the option of using CorpPass as a
login mechanism to access LicenceOne, when transacting with the government online. For information on the
registration & set up CorpPass for your business entity, please visit www.corppass.gov.sg. For information on
how to activate CorpPass in LicenceOne, please visit
https://licence1.business.gov.sg/web/frontier/help/corppass-in-licenceone. Once CorpPass is activated,
authorised CorpPass user can only use CorpPass to access LicenceOne.
2
S/N
Step
Screenshot
2a
For user with valid
SingPass ID and
password: Log in to
LicenceOne via
SingPass
2b
For company who has
activated CorpPass in
LicenceOne
2c
For foreigner user: Log
in to LicenceOne using
the email and password
that you have registered
with LicenceOne.
3
[Only applicable for
those who login using
SingPass or LicenceOne
ID.]
Select “Company”2 and
enter the company’s
Unique Entity Number
(UEN)3
2
Only the existing Hotel-keeper or Company Director of the entity can amend the details of the licence.
3
UEN is a multi-agency initiative aiming to develop one number that enables entitles' convenient interactions
with government agencies
3
S/N
Step
Screenshot
4
Click on My Portfolio
> Applications
Enter the Application
Number and Click on
“Search’
Click on “Action >
Withdraw
5
Select the checkbox to
agree to the Terms of
Use
Click on Next
4
S/N
Step
Screenshot
6
Indicate “Reason for
Withdrawal”.
Click on “Proceed’
7
Click “Edit” if you
would like to make
changes to the
application form or
“Next” if you would like
to proceed with the
application.
8
Once you submit the
application, the system
will provide you with an
acknowledgement page
and an application
number which starts
with “W” (do take note
of this application
number as it will be your
reference number for
any enquiries pertaining
to this application)
You may choose to print
or close the
acknowledgement page.
The Secretariat may request for additional information or supporting documents (if any) via
the “Request for Action”
4
feature. Upon receiving all the required documents and
clarification (if any), the Secretariat will process the application.
4
Please refer to the step-by-step guide on “Request for Action”
5
S/N
Step
Screenshot
11
Once the application has
been reviewed and
approved, the filer will
receive an email
acknowledgement. A
copy of the
correspondence can also
be found under the
“Correspondence” tab in
LicenceOne.

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