General Dynamics Itronix IX-GUBTC41MTH IX-GUBTC41MTH User Manual 1

General Dynamics Itronix Corporation IX-GUBTC41MTH 1

User Manual 1

Getting Started

Congratulations on your purchase of the Duo-Touch II Tablet PC! Your new Duo-Touch II features the most innovative advances in

portable computing technology. It combines state-of-the-art ergonomics, patented RF technology, and a rugged , durable architecture to

provide you with a Tablet PC that is compact, powerful, and easy to use virtually anywhere.

Designed for a wide range of business productivity applications, the Duo-Touch II is an ideal choice for mobile workers who are on the go

throughout the day. It offers flexibility, durability and dependability along with ruggedness and portability to make it quick and easy to

transport to any work location, indoors, outdoors, or in your vehicle.

This online document, Duo-Touch II Help, contains all the information you need to set up and use your new Tablet PC. For information on

printing, searching, navigating or using Duo-Touch II Help, see How to Use This Help System. To optimize readability, we recommend

you view this document in landscape orientation. If you have suggestions for how we may improve this document, please e-mail

technical.publications@gd-itronix.com.

Unpacking Your System

After opening the package, carefully inspect the contents. Contact your dealer if any items are missing or appear

damaged. The shipping carton should contain a Duo-Touch II Tablet PC with the following features and parts:

Standard Parts

Standard Features

Optional Features

Optional Accessories

Where to Look For Information

About Your Duo-Touch II Tablet PC

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About Windows XP

About Windows Vista

Precautions

You can use your computer under a wide range of environmental conditions. However, to ensure long use and

continued high performance, consider the following factors when setting up your computer:

zFollow all warnings and instructions noted in this documentation, including the notification section

zFollow all warnings and instructions noted in Windows Help and Support, found on the Start Menu

zThe first time you use your computer, we recommend that you carefully read the section on Power

Management to familiarize yourself with basic battery information and ensure optimum performance

zWARNING! There is danger of explosion if the battery is incorrectly replaced. Replace only with the same

or equivalent type recommended by the manufacturer. Dispose of used batteries according to the

manufacturer's instructions

zCAUTION Internal components of the Duo-Touch II will be damaged if exposed to contaminants when doors are open on the

computer. Shield the unit from all contaminants such as liquids, rain, snow, and dust

zUnplug the computer from the power outlet before cleaning. Use a damp cloth for cleaning. Do not use

aerosols, solvents, or strong detergents

zSome vents and openings in the computer case are for ventilation purposes. Do not block or cover these

openings or the system could overheat

zThere is a label on the bottom of the Duo-Touch II containing information on the power requirements of this

system. These requirements must be followed. If you are unsure of your local power supply, consult your

dealer or local power company

zDo not step on or place anything on the power cord

zIf you use the computer with an extension cord, ensure that the total ampere ratings of all the devices sharing

the extension do not exceed the rating of the extension cord or the rating of the wall outlet

zUnless instructed, never push foreign objects into the computer through any of the slots or openings.

Dangerous voltages are present, which could cause electric shock, fire, or damage sensitive components

zFor best results, use a power strip with a built-in surge protector. Do not use inferior extension cords as this

may result in damage to your computer

zDo not operate the Duo-Touch II at temperatures above 140°F (60°C) or below -4°F (-20C)

zDo not store the Duo-Touch II at temperatures above 167°F (75°C) or below -67°F (-55°C)

The First Time...

Using your computer for the first time involves:

zConnectin

the AC Ada

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zTurning the Duo-Touch II On

zCalibrating the Display

More Basics

The next section, Getting Familiar with Your Computer, contains basic information you need to efficiently use your

Duo-Touch II.

Startup Problems

If your computer does not start properly, try these solutions:

zConnect the AC adapter to charge the battery if it is not charged.

NOTE The Power Status LED should be solid blue and the Power LED on the AC adapter should be lit if the

AC adapter is connected and functioning properly. Additionally, one of the power icons should appear in the

task tray.

zIf the AC adapter is connected, make sure the electrical outlet you are using works.

zCheck to make sure the battery is installed and charging properly.

zIf the battery does not begin charging, remove the battery, connect the AC adapter, and turn on the computer

by pressing the power button ; then reinstall the battery. The Battery Status LED is orange while the battery is

charging.

The Troubleshooting section lists additional solutions you can try.

Best Practices for the Duo-Touch II

This section provides Duo-Touch II with recommended practices intended to maximize the service life of the equipment and provide

resolution to common issues. For more detailed discussions of care, maintenance and troubleshooting, see the sections below:

zOperating with Battery Power

zCustomizing Your BIOS Settings

zMaintenance and Storage

zTroubleshooting

General Daily Operations

1. Missing Case Feet, Port Covers and Doors: Inspect for broken, loose or missing parts and fasteners.

a. Items such as missing case feet can present alignment and fit issues when the Duo-Touch II is used in a

vehicle dock. A loose fit condition can subject the Duo-Touch II to excessive vibration and shock from

daily driving conditions.

b. Missing port covers or doors create contaminant entry points which may lead to system failure.

c. Re

lacement

ort covers, doors, and case feet are available as field kits. contact

our su

ort

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representative for order requests.

2. Screen Cleaning: The Duo-Touch II display, with proper usage and cleaning, will last for the anticipated field

life of the product (3 to 5 years) without significant degradation in view ability or function.

a. For mild cleaning tasks use the micro-fiber cleaning cloth provided with your unit. Tougher

contaminates such as oily fingerprints may require light dampening with clean water, and will be

effective for most contaminants without damaging the screen surface. This method should always be

tried before stronger solutions are considered.

b. For tougher cleaning tasks, a mixture of Isopropyl Alcohol and Water (50/50) used with the cleaning

cloth is effective and will not damage the Touch Screen surface.

c. Never use paper products such as paper towels or wipes to clean the display surface. Paper products are

abrasive and act much like fine sandpaper causing irreversible damage to the screen surface and anti-

glare hard coat.

d. Both replacement Display Cleaning Cloths and approved Display Cleaning solution are available as

Field Kits. Contact your support representative for order requests.

3. Screen Overlay Use: A screen overlay is recommended for environments with high contaminant potential.

a. A Screen overlay provides protection from damage caused by use of foreign objects or surface

contaminants, and maximizes the useful life of the screen surface.

b. Worn, scratched, or otherwise damaged screen overlays can be replaced.

c. Contaminants on the screen overlay surface should be removed by following the same cleaning methods

noted above.

d. The screen overlay has a negligible impact on overall display brightness/viewability and provides

enhanced screen clarity while maximizing the screen surface useful life.

e. Screen Overlays are available as Field Kits. Contact your Support Representative for order requests.

4. Use of the Touch Screen Stylus: If your Duo-Touch II has the optional integrated Touch Screen use the

included stylus. Foreign objects such as ball point pens or hand tools should never be used for Touch Screen

input; they will cause damage to the screen surface.

a. A clean finger tip can be used for Touch Screen input with out damaging the screen surface. Fingertip

use may introduce contaminants to the Touch Screen surface and increase periodic screen cleaning

requirements.

b. Replacement Styli are available as Field Kits. Contact your Support Representative for order requests.

NOTE: Available Field Kits and can be ordered through the iCare Servenet Portal, or by contacting the Client Care

Center (CCC) at 800-638-9270, option 2. Access to the iCare Servenet Portal requires a User Name and Password.

Portal access will be setup upon request.

5. Ensure that the computer is operated and stored within its specified temperature range.

1. Operating Temperature -4° F to 140° F (-20° C to 60° C)

2. Stora

e Tem

erature -67° F to 167° F

(

-55° C to 75° C

)

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6. Conserve battery charge when possible to maximize battery life during daily use.

1. Partial discharge/charge cycles are preferred compared to draining the battery completely and

recharging.

7. Avoid prolonged exposure to temperature extremes.

1. Cold temperature extremes may result in reduced available energy from the battery. This energy is

recoverable as the battery warms to a nominal temperature of 68° F (20°C).

2. Prolonged exposure to high temperatures can result in a permanent reduction in available energy from

the battery.

3. Battery charging is disabled below 32° F (0°C) and above 113° F (45°C) to protect the lithium ion cells

in the battery.

8. Power Down: Exit all applications, and shutdown or reboot at the end of each work day. If the computer is

left powered overnight, ensure that all applications are closed and perform a restart prior to beginning daily

operations.

1. This practice ensures that all applications (and system resources used by those applications) are

reinitialized each work day.

2. Unless an application is specifically designed for 24/7 operation, a daily practice of restarting (resetting)

an application can minimize the potential for a wide variety of operational anomalies often perceived as

a hardware failure.

9. Use of the Duo-Touch II in a Vehicle Dock:

1. Never attempt to operate the Duo-Touch II or read the display while driving. This is extremely

distracting and may increase potential for accidents.

Tips for New Owners

zRead the Troubleshooting section for common questions and answers about the Duo-Touch II

zTake the Windows tutorials

For Windows XP, select "Get Going with Tablet PC" from the Start Menu.

For Windows Vista, select Start, Welcome Center, Tablet PC Pen Training.

zTake responsibility for backup

Back up files often. Users who need to manage large amounts of data may wish to use backup devices such as

a ZIP drive.

zDon't leave passwords anywhere on your Tablet PC or carrying case

zBe careful when placing your Tablet PC on an airport security conveyor belt

In most airports, security conveyor belts are safe for computers. If you are not sure, ask the security staff. You

should keep a close eye on your computer.

zTape your business card to the Tablet PC and accessories

In the workplace, Tablet PCs and accessories may often look exactly alike, leading to equipment mix ups.

Prevent such mix u

s b

lacin

our name on

our e

ment.

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zUse a lock

For added security, consider purchasing a Kensington lock to secure the Tablet PC to a desk or table.

zDevelop ergonomic work habits

The science of ergonomics studies the relationship between health and a suitable work environment. For more

information on ergonomics, contact your nearest computer bookstore, or local library. The Internet also has

information on this and other related subjects.

NOTE Using a computer for extended periods of time with a poor workstation setup or incorrect work habits

can cause health problems.

Power Management

1. Power Management Applications: The use of Windows Power Management or Duo-Touch II Power Saver

(if equipped) applications is recommended to provide maximum battery run time and prolong battery service

life. Default settings allow the Duo-Touch II to enter a Standby/Suspend state after a set period of inactivity.

Extending or Disabling the Standby/Suspend time-out period will increase power consumption and reduce

operational time on battery power.

The Duo-Touch II will resume/wake from Standby by pressing the Power Button.

2. Display backlight power settings: Extending or disabling the display backlight time-out period increases

power consumption and reduces operational time on battery power. The display backlight will resume power

with keyboard or cursor activity.

3. Shutdown: Shutdown the Duo-Touch II when it will not be used for extended periods to conserve battery

power. Depending on the configuration of the Duo-Touch II there are specific considerations:

1. Basic Configuration – No PC Card devices, RF Modems or external device connections. When using a

basic configuration unit, there are no special considerations for power management.

2. Integrated RF Devices – Disable integrated or user installed RF devices when not in use as they can

consume battery power unnecessarily

3. Externally connected devices – Some externally connected devices may be powered by the Duo-Touch

II. It is best to exit any application utilizing these devices prior to powering off. Restarting the

application should reinitialize the device. Externally connected devices or peripherals using Duo-Touch

II battery power may result in reduced battery run times.

File Management

Backups: It is good practice to backup essential data and files periodically. Any data or files stored in volatile

memory (RAM) can be lost in the event of a hard reset or unexpected shutdown. Contacts, tasks, calendar, email,

and documents should be safeguarded against loss.

Battery Charging

1. Charge the battery at room temperature (approximately 68° F [20° C]) for best results. Charge acceptance

is optimum at this temperature and requires the least amount of time to fully recharge. At room temperature

the Duo-Touch II batter

uires a

roximatel

three

(

)

hours to rechar

e from a full

dischar

ed state.

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2. Charge the Duo-Touch II Battery at the end of each work day:

c. Exit all applications and power off.

d. Connect to external power; Verify External Power LED.

e. Verify charge indicator LED.

3. At the beginning of each work day:

a. Check for battery charge status (Recommend Fully Charged)

4. During each work day:

a. Connect AC Charger, Vehicle Dock, or Vehicle Power Adapter whenever possible.

b. Verify charging indicator LED.

Storage

1. Storing the Duo-Touch II for five (5) days or less

a. Install the battery pack and connect the Duo-Touch II to external power and allow the battery pack to

fully charge. The charging LED will be solid orange while charging and green when battery charging

is complete.

b. Shut down the Duo-Touch II and store in a cool, dry location.

2. Storing the Duo-Touch II for longer than five (5) days.

a. Lithium Ion batteries can be permanently damaged if the Duo-Touch II is stored for extended periods

requiring battery replacement.

b. If the computer will be stored for more than 5 days, backup files and data, fully charge the battery, and

then discharge it to 40% and remove the battery.

c. The Duo-Touch II and battery should be stored in a cool, dry location.

3. When storing Li-Ion battery packs for extended periods, consider these factors

a. Fully charged Li-Ion battery packs deteriorate faster than partly discharged ones. For ideal storage,

charge the packs to 100% and then discharge them to a 40% charge before storage.

b. Do not allow stored Li-Ion packs to discharge completely, as this may permanently damage them.

Stored packs should be recharged to 40% capacity every six (6) months.

c. Storing packs at temperatures near 0°C (45°F) slows down self-discharge and battery aging; packs that

are stored for a long period should be kept at low temperatures where practical.

NOTE Store batteries as close as practical to 0°C (45°F) without allowing the batteries to freeze or reach 0°C

(32°F).

d. If you store battery packs at normal ambient temperatures, use the following charge policy to maintain

atter

ack condition:

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i. Store batteries within the temperature range of 15°C to 30°C (59°F to 86°F).

ii. Charge installed packs every 5 days to maintain their charge capacity.

iii. Charge uninstalled packs every six (6) months to 100%, then discharge to 40% and return to

storage.

Troubleshooting

These are basic troubleshooting tips. For more complete help with troubleshooting, see the Troubleshooting section

at the end of this Help file.

1. Battery Power – Battery does not charge

2. Battery Power – Short run time

3. Lock-ups

a. Determine if the Digitizer, Touchscreen, or keypad inputs are recognized.

b. Attempt to close any programs that are not responding (press the Security key, Task Manager).

c. If Task Manager does not list any suspect programs/applications, perform a reboot.

d. Restart applications and try the specific operation again.

e. If the Shut down Menu does not respond, press and hold the power button for approximately 10 seconds

to perform a forced shutdown. Note: Any unsaved data will be lost when using this shutdown method.

4. RF Communications

a. If coverage is historically good at this location, check the signal strength. Reposition the computer

slightly to increase signal strength. Wait approximately five (5) minutes. Determine if there is RF

activity. Applications provided with RF devices generally provide diagnostic capability.

b. If not resolved, exit all applications, restart the applications, and try RF communications again.

c. If not resolved, connect external power and perform a restart.

d. Restart applications and try RF communications again.

5. Additional Information is Available

a. The Duo-Touch II Getting Started Guide included with the original shipment packaging.

b. The Duo-Touch II factory installed Windows image includes a resident help file with a link on the

desktop; alternately Help can be accessed via the following path: Start -> All Programs -> Mobile

Computer Tools.

c. Please contact your Support Representative for any additional questions.

Getting Familiar with your Tablet PC

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The Duo-Touch II is a rugged , weather-sealed Tablet PC built for the demanding environment of the mobile

worker. This computer is a superior work tool for collecting, managing, and communicating information in the field.

This section describes the external and internal features of your Duo-Touch II Tablet PC. This document uses the

landscape view as the default orientation.

Front View

Right Side View

# Feature Description

1 Power Button Press this button to turn the unit on or off or to hibernate

2 Speaker Use the integrated speaker for audio output

Ambient Light

Sensor

When enabled, the Ambient Light Sensor adjusts the display backlight in response to

ambient light conditions. It is disabled by default. See Display and Pen Basics for

more information.

4 Hot Keys Speeds common functions such as changing the display orientation

5 Fingerprint

Scanner Optional Fingerprint Scanner for additional security.

6 Display 8.4" TFT SVGA Outdoor Transmissive Display with Digitizer Control Panel and

optional Touch Screen

7 LED Status

Indicators The LEDs light up when a particular function of the computer is active

8 Microphone Use the sealed, integrated microphone for audio input

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Left Side View

Top Edge View

# Feature Description

1 Fax/modem RJ-11

Jack

The fax/modem can transmit data using the 56 Kbps V.90 or V.92 protocol, and

send and receive faxes at 14.4 Kbps.

2 2 USB 2.0 ports The Universal Serial Bus (USB) enables you to attach keyboards, a mouse, scanners,

printers and other USB devices. USB devices can be chained together on a single

cable.

3 CF Slot Housing for (optional) GPS electronics and antenna or CF Slot for Compact Flash

Cards and devices.

4 Audio-Out Jack Connect external speakers or a stereo headset to this jack to listen to multimedia

(mono only).

5 Audio-In Jack Connect a microphone to this jack to record audio.

# Feature Description

1 Security Slot Your computer has a Security Slot that can be used with a standard laptop

locking device, such as a Kensington Lock.

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Bottom Edge View

Back View

# Feature Description

1 LAN RJ-45 Jack With an Ethernet LAN (Local Area Network) you can make LAN connections

without installing PC Cards. Connection speed is 10/100/1000 Mbps.

2 Type II PC Card Slot The PC Card Slot supports 32 bit Card Bus 2.1 interface as well as Zoom Video

when in landscape orientation. You can use this slot with PC Card Radios.

3 Pen Tether Slot Thread your pen tether through this slot.

4 Pen Storage Slot Store the pen / stylus here when not using it.

# Feature Description

1 Multi-IO Extension Slot Use this Multi-IO extension slot with the Desk Mount or the Vehicle Dock.

2 DC-in Jack Power the Tablet PC by connecting the AC adapter or vehicle adapter.

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Buttons and Hot Keys

The Duo-Touch II has seven Hot Keys to speed common functions. Additionally, it has a Power Button, an RF

On/Off Button, and a Master Reset Key.

Hover the mouse over each number on the picture to see a description

# Feature Description

1 Pen / Stylus Slot Use the pen provided with your Tablet PC to navigate and input on the touch

panel display. Store it in the slot when not using it.

2 Hand Strap Allows Duo-Touch II to be held with one hand (optional device).

3 Pen Tether Attach a pen tether to the tether slot to keep the pen with the Tablet PC.

4 Thermal Grate Covers the fan. Do not cover this grate while using the Duo-Touch II.

5 RF ON/OFF Button This button enables/disables WLAN , WWAN, Bluetooth, and GPS radios.

Master Reset Key Use the stylus tip in this hole to perform a hard reset of your Duo-Touch II. You

will then need to press the power button to restart the computer.

CAUTION Any unsaved files or data will be lost during a hard reset.

7 Second Battery

Connector Attach a second, external battery to this connector to extend battery life.

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FN + Hot Key Combinations

Programming Hot Keys

Power Button

RF ON/OFF Button

# Icon Hot Key Description

Rotate Key

Use this key to switch between portrait and landscape

orientation on the display. It rotates the screen in 90°

increments. You can also program it to execute a

specific function.

NOTE You will need to calibrate the display for each

orientation and choose a primary orientation.

Some applications may not display as well in portrait

orientation. For example, you may need to scroll right

to view all the contents on the page.

Security Key Press this key like you would press Ctrl+Alt+Del on a

desktop computer.

Escape Key Press this key to go back or escape to the previous

context or window. You can also program it to execute

a specific function.

OK/Enter Key Press this key just like you would press the Enter Key

on a desktop computer. For example, use this key to

execute a command, implement an action, navigate

deeper or move forward through content.

Line Up Key Press this key to move the cursor up one line. You can

also program it to execute a specific function.

Line Down

Key Press this key to move the cursor down one line. You

can also program it to execute a specific function.

Function Key

(Fn) Press this key in combination with another key to

perform more functions. See the standard key

combinations listed below.

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Master Reset Key

LED Status Indicators

The Duo-Touch II has four LED status indicators located left of the display when the unit is in landscape

orientation. The LEDs light up when a particular function of the computer is active. LED numbers are from top to

bottom when the Tablet PC is in landscape orientation.

NOTE LEDs can be disabled by using the BIOS Setup Utility to activate Stealth Mode.

Display and Pen Basics

Your Duo-Touch II has an 8.4" TFT SVGA outdoor viewable DynaVue™ (patent-pending) transmissive display with digitizer control

panel and touch screen. It is an active matrix color display with integrated graphics capabilities that provides excellent readability both

indoors and outdoors.

Using the Pen / Stylus

Changing the Display Orientation

Switchin

Between Di

itizer and Touch Screen Modes

# Icon LED Light Description

Wireless Radio Status LED

Solid Blue Integrated radio(s) are powered on

2 HDD Status LED

Blinking Green Accessing the Hard Disk Drive

3 Battery Status LED

Green Fully Charged

Orange Charging

Red Battery capacity is less than 10%

Power Status LED

Solid Blue Unit is turned on

Blinking Blue Unit is suspended

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Calibrating the Display

Ambient Light Sensor

Adjusting Screen Brightness

See Maintenance and Storage for information on how to clean the display.

Ports and Connectors

Disk Drives

Your Duo-Touch II comes with several components for reading and writing (recording) information.

The Hard Disk Drive (HDD)

The hard disk drive provides high-capacity storage and fast access. The operating system and most programs are

stored here. Your Duo-Touch II identifies the hard disk drive as drive C:. Your hard disk drive may include an

optional hard drive heater to allow operation in certain environments. There is also a Solid State Hard Drive option.

Card Slots

You can also use the PC Card Slot and Com

actFlash Card Slot for additional data stora

Icon Ports and Connectors Connection Location

RJ-11 Phone line/modem (internet and fax) Right Side

RJ-45 Ethernet Top Edge

DC-in AC Adapter (power) Bottom Edge

2 USB 2.0 USB Peripherals such as a mouse or

printer Right Side

Multi-I/O Extension

Slot Vehicle Dock, Desk Mount Bottom Edge

Audio In Microphone Right Side

Audio Out Speakers or headphones Right Side

PC Card Slot Type II PC Cards Top Edge

CompactFlash Slot CompactFlash Cards Right Side

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Optional External Drives

The Duo-Touch II has three USB external drive options that may be connected to the Tablet USB ports. You do not

have to power down the Tablet PC to connect any of these drives because they are "hot pluggable."

zUSB Floppy Disk Drive (FDD): The floppy disk drive provides a convenient way of storing and transferring

small files. It uses standard 3.5-inch, 1.44 MB disks.

zUSB CD-ROM Drive: The CD-ROM drive can be used to read data from CDs, including audio or video

CDs.

zUSB DVD / CD-RW: The DVD / CD-RW drive is a read/write drive. It can be used to write data to a

recordable CD. It can also read data from DVDs and CDs, including audio or video disks.

NOTE The Duo-Touch II identifies the drive with the letter following the highest partition letter. For example, if

your highest drive partition is drive E:, the DVD/CD-RW or CD-ROM will be assigned to drive F:. However, the

floppy drive will always get assigned to drive A: or B:.

Precautions for Handling DVDs and CDs

Keep these precautions in mind when handling DVDs and CDs.

zAlways hold the disk by the edges; avoid touching the surface of the disk

zUse a clean, dry, cloth to remove dust, smudges, or fingerprints. Wipe from the center outward

zDo not write on the surface of the disk

zExtremes in temperature may damage disks. Store disks in a cool dry place

zDo not use benzene, thinners, or cleaners with detergent to clean DVDs or CDs. Only use cleaning kits

designed for DVDs or CDs

zDo not bend or drop the disks

zDo not place objects on top of disks

zDo not expose to direct sunlight for long periods

Computer Security

Your computer includes several different security features to help prevent theft and protect data. These include a

security slot, multiple levels of password protection, an optional fingerprint scanner, and stealth mode.

Security Slot

A security slot located on the left side of the computer lets you

connect a Kensington compatible computer security lock. You

can connect the computer to an immovable object to prevent

theft. Insert the lock into the notch and turn the key to secure the

lock. Some keyless models are also available. See the

documentation that comes with your lock for more information.

Passwords

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Passwords protect your computer from unauthorized access. When set, no one can access the computer without

entering the correct password.

There are three types of passwords you can set:

zSupervisor Password secures your computer against unauthorized entry to critical parameters in the BIOS

Utility

zUser Password secures your computer against unauthorized use, and allows limited access to the BIOS

Utility

zHard Disk Password protects your data by preventing unauthorized access to your hard disk, even if the hard

disk is physically removed from the computer and installed in another computer

NOTE Do not forget your Setup and Hard Disk password! If you forget your password, please get in touch with

your dealer or an authorized service center.

Fingerprint Scanner (Optional)

The optional swipe style fingerprint scanner can be used for all standard security

uses. The optional fingerprint scanner provides a greater level of security and

convenience for your Duo-Touch II and your private data. Use the fingerprint

scanner instead of passwords for the following:

zLogging in to your Tablet PC

zLogging into secure websites or when opening password protected

applications

zProviding encryption security for individual files

Fingerprint Scanner Software

Before using the fingerprint scanner, you must first install compatible software. There are various software packages

available.

CAUTION Before installing any third party software, ensure it is approved for use with your Tablet PC.

NOTE When accessing some secure websites, you may need to specify you are using the scanner instead of a

assword. Refer to the fingerprint scanner software documentation for setup instructions.

Stealth Mode

Your computer has a Stealth Mode feature for users who may need to use it where light or sound could be dangerous

or disruptive, such as military personnel. Enabling Stealth Mode allows you to disable sound and light features such

as system beeps, the fan, and the display backlight. Refer to the BIOS Setup Utility section to configure the Stealth

Mode feature.

Trusted Platform Module (TPM)

The TPM can be enabled or disabled in the System BIOS utility under the Advanced, Trusted Computing section.

TPM provides a platform root of trust which uniquely identifies a particular platform and provides various crypto

abilities includin

hardware-

rotected stora

e. See the TPM vendor's hel

files for more information.

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Making Connections

Your Duo-Touch II is equipped with a full array of ports and connectors, including standard input/output (I/O) ports

for quickly and easily adding peripherals such as a USB printer. Refer to documentation included with individual

devices for details on connecting these devices to your computer. Along with the standard ports found on most

computers, your computer also includes modem and LAN ports for advanced communications technology.

CAUTION: Keep port doors closed when not in use. Internal components of the Duo-Touch II will be damaged if

exposed to contaminants. When dust covers, the PC card door, or the bottom access panel are open on the computer,

shield the unit from all contaminants such as liquids, rain, snow, and dust.

Attaching Power

You can operate the computer while the battery is charging on external power or on battery power.

Attaching the AC Adapter

1. Connect the supplied AC adapter power cord to the AC adapter.

2. Connect the AC adapter to the DC power port on your computer.

3. Connect the AC adapter power cord to an AC outlet.

Alternately, you can attach the optional vehicle adapter.

Turning the Duo-Touch II On and Off

To turn on the com

uter

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Press the power button once, and then give the system time to respond. The Power LED should illuminate and the

unit should boot into Windows.

To turn off the computer

For Windows XP:

From the Start menu, select Turn Off Computer, then select Turn Off.

For Windows Vista:

Select the Start button , select the Arrow button, then select Shut Down.

NOTE If you need to leave the system for a short time, or if you want to conserve battery power, you can put

the computer into hibernation mode by pressing the power button. See Managing Power for additional

information.

CAUTION Shutting down the computer improperly could result in lost or corrupted data.

Ethernet

The Ethernet LAN (RJ-45 Jack) on the top edge of the computer enables you to make LAN connections without

installing PC cards. Connection speed is 10/100/1000 Mbps.

Internet and Fax

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The fax/modem RJ-11 jack can transmit data using the 56 Kbps V.90 or V.92 protocol, and send and receive faxes at

14.4 Kbps. In some countries, local regulations may not permit the use of the fax/modem designed for this system.

In this case, you may use a PCMCIA modem.

CAUTION Plug your modem into an analog telephone jack only. Most homes use analog lines. Do not use digital

lines, such as PBX and ISDN systems found in many offices. Digital lines may damage your modem. If you are

unsure as to the type of port you have to plug into, contact your building superintendent. Simple detection and

rotection devices are also available at most computer stores and should be used to protect the Duo-Touch II.

NOTE Port access to connect the modem is disabled for the Australian market.

Attaching USB Devices

The two Universal Serial Bus (USB) 2.0 ports enable you to attach USB devices such as keyboards, a mouse,

scanners, and printers.

Using PC Cards

The Duo-Touch II has a T

e II PC Card Slot located on the to

side of the com

uter. It su

orts 32 bit Card Bus

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2.1 interface as well as Zoom Video when in landscape orientation. You can use this slot to interface between your

Duo-Touch II and a variety of communications devices, such as network adapters, SCSI adapters, fax/modems, and

PC Card Radios. It can also provide additional data storage capacity.

Installing a PC Card

Ejecting a PC Card

Using CompactFlash Cards

Your Duo-Touch II can use Type 1 CompactFlash Cards for secure data storage. If you store any user-installed

application programs and associated data on CompactFlash, these programs and data will not be lost after a hard

reset. Files stored on CompactFlash Cards can be created, deleted, moved and amended in exactly the same manner

as files stored in memory. The CompactFlash slot is also used to house the optional GPS radio and antenna.

Installing a CompactFlash Card

Ejecting a CompactFlash Card

Audio

Your Duo-Touch II has inte

rated audio as well as audio

acks so

ou can connect external audio com

onents

Duo-Touch® II Help

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Changing the volume

zUse the volume function keys: Fn + ESC = Volume Up; Fn + OK= Volume Down, or

zOpen the Windows volume control program by Double-tapping the speaker icon in the taskbar .

Attaching to the Desk Mount or Vehicle Dock

Use the Multi-IO extension slot to connect the Desk Mount or the Vehicle Dock or custom external devices.

# Feature Description

1 Microphone Integrated microphone for audio input

2 Speaker Integrated speaker for audio output

3 Audio-out jack Connect external speakers or a stereo headset

4 Audio-in jack Connect an external microphone for audio recording

72_0135_002

2007 November 14

namics Itronix Cor

oration. All ri

hts reserved.

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Wireless Communication

The Duo-Touch II has superior wireless capabilities. Depending on your configuration, it supports up to four

optional wireless radio technologies: PC card wireless technologies; Bluetooth, Wireless LAN (WLAN), and GPS.

Each Duo-Touch II comes standard with three antennas for wireless communication; two WLAN and one

Bluetooth. GPS and PC Card radio antenna are optional accessories.

Use only the supplied or an approved antenna(s). Unauthorized antennas, modifications, or attachments could impair

data quality, damage the cord, or result in violation of FCC regulations.

Your Duo-Touch II has an RF ON/OFF button on the back. This can be used to turn off Bluetooth and disable

WLAN, WWAN, and GPS radios. The radios can also be enabled or disabled in the BIOS on the Advanced tab,

Extended Configuration. For a more detailed look at wireless communications, click here.

Bluetooth Radio (optional)

The Duo-Touch II includes an integrated Class 1 Bluetooth option. Its maximum range is about 100 meters.

Turning the power to the Bluetooth and GPS radios on or off and

enabling/disabling the WLAN

1. Turn your Tablet PC over so you are looking at the back of the unit.

2. Press the radio on/off button.

Read About Bluetooth

WLAN Radio (optional)

The Duo-Touch II has an integrated 802.11 A/G/N WLAN radio option. Its typical range is 100 to 300 meters in

open spaces and 30 to 100 meters indoors. Internal antennas are provided for the WLAN radio.

Turning the power to the Bluetooth and GPS radios on or off and

enabling/disabling WLAN radios

1. Turn your Tablet PC over so you are looking at the back of the unit..

2. Press the RF ON/OFF button.

Read About WLAN

Read About In-Building WLANs

Read About Building-to-Building WLANs

Read About Combination WLANs

GPS (optional)

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About GPS

The Global Positioning System (GPS) is a worldwide radio-navigation system formed from a constellation of

satellites and their ground stations. GPS uses these satellites as reference points to calculate positions accurate

within 10 meters.

Improving Radio Coverage

Wireless connectivity between radio-equipped portable terminals and host computers is unique and maintaining this

wireless connectivity over a wide area is fundamental to the usefulness of the network. As such, the scope and

reliability of radio coverage is a primary concern. Therefore, one of the most important features of the wireless

network is the degree of radio coverage provided. Coverage is influenced by terrain, buildings or a crowded room.

There are many things that can be done to improve coverage depending on location.

In any location

1. Performance can vary significantly at different times of the day.

2. Weather can affect performance.

On the street

1. Try all sides of a building to see which side provides the strongest radio signal.

2. Move from under trees. Pine needles absorb radio signals more than leaves.

3. Move away from overhead electrical wires.

4. Radio signals reflect off other buildings. Even in the signal shadow, the signal could be reflected back by

another building.

5. Try not to hold the unit. If possible, place it in vehicle, on a cabinet or desk.

6. If holding the unit, turn the unit in 90-degree increments to avoid shielding it with your body.

7. The signal is 1 - 2 feet across; therefore, moving several feet in any direction may give different results.

Inside a building

NOTE GPS is not intended for use in buildings

1. Move toward windows.

2. Signals do not penetrate ground, therefore, there will probably be no signal in basements.

3. Reflective coatings on windows reflect radio signals. Try the side of the building that is least likely to have

coated windows.

4. Closed metal blinds can reflect radio signals.

5. Dropped ceilings sometimes hide an accumulation of electrical cable.

Electroma

netic Interference

(

EMI

)

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1. Electromagnetic Interference (EMI) is generated by switching circuitry closets or Un-interruptable Power

Source (UPS) systems found near computer rooms and can block the radio signal.

2. Look for significant sources of electromagnetic radiation. The problem may emanate from a source between

location and the radio base station.

When to use landline communication

If the tips above do not improve radio signal strength, switch to landline communication. Switching to landline

communication is faster than searching for and trying to improve the radio signal.

PC Card Radios

Your Duo-Touch II supports the following PC Card radio technologies:

• EDGE/HSDPA/HSUPA

• 1x E-V-DO Rev 0, Rev A

User accessible PCMCIA bay for PC Card radios*

It is the responsibility of the customer to verify that all appropriate agency approvals

have been met with the regard of there radio. General Dynamics-Itronix make no

performance representations, warranties or guarantees, either express or implied,

oral or written, with respect to the customer installed radio.

Operating with Battery Power

The Duo-Touch II uses Dynamic Power Management ( DPM ) so you can reduce the amount of energy used,

especially during periods of inactivity. It is powered by a smart Li-ION battery pack. A CMOS coin battery

maintains the Real Time Clock and CMOS memory. There is also an optional second external battery pack that

effectively doubles your battery powered runtime.

Battery Installation and Replacement

Over time, the battery’s capacity gradually decreases. We recommend that you replace your battery when you notice

that it begins to store significantly less charge. Change the main battery pack as follows (you may want to print this

topic for reference).

CAUTION The Duo-Touch II battery and unit are only weather sealed when the battery is properly installed and

the battery door is closed. Shelter the computer when you install or replace the battery. To prevent damage when

the unit is in use, keep the battery door closed with all screws in place and secured tightly.

Installin

the Batter

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Replacing the Real Time Clock Battery

Battery Calibration

The battery calibration process fully charges, discharges, and recharges the battery. This allows the Windows

battery gas gauge to accurately monitor battery status.

It is recommended you calibrate your battery:

zthe first time you use it

zafter it has been stored for awhile

zif the gas gauge has become inaccurate.

zfor optimum performance, we recommend calibrating the battery and optional secondary battery every three

months

You can calibrate your main battery or optional second external battery from the BIOS Setup Utility. You can also

calibrate the main battery from within Windows.

Windows Level Battery Calibration

BIOS Level Battery Calibration

Battery Calibration takes from 10 to 16 hours, depending on how much power the battery already contains. You can

speed up calibration by starting with a fully charged battery.

NOTE External power is required for battery calibration.

Battery Charging

When you use the AC adapter to connect your Duo-Touch II to a power outlet, the internal battery automatically

begins to recharge. While the battery is charging, the Battery Status LED turns orange after 6-12 seconds and stays

solid orange until the battery is fully charged. When the battery is fully charged, the LED will turn green.

If your computer is turned off, a fully discharged battery takes about 3 hours to recharge. If your computer is turned

on and is not in suspend mode , it takes about 3-5 hours to recharge the battery. Refer to the following table:

NOTE A fully charged Li-Ion battery can run the Tablet PC for approximately 3 hours of normal use. (According

to Battery Mark benchmark tests.) Use of external devices, such as the wireless radio, cause increased battery

consumption.

If a second external battery is attached to your Duo-Touch II, this battery will begin charging once the main battery

is fully charged.

Using the Battery

Charging Discharging

System On 3-5 hours 3 hours

System Off (Suspend to RAM

and Suspend to Disk) 3 hours _

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About the Battery

The battery is a Lithium-Ion "smart" battery. It contains a temperature sensor and a memory device that stores

information about the battery, such as how much charge is left and how many times it has been recharged. The

arameters for the "management" of the battery are also kept in the battery's memory. The life expectancy will

depend strongly on the care of the battery, the individual usage pattern and the Duo-Touch II's specific

configuration. Generally, a battery pack is good for 300 - 500 charge/discharge cycles during its useful life (70% of

original capacity).

CAUTION Shutdown the computer and remove from external power before removing the battery to prevent

otential loss of data.

The battery pack is most efficient at room temperature. However, its efficiency fails as the temperature varies from

that range. The chart below shows approximate capacity values with respect to temperatures.

To prevent damage, the charge circuitry is turned off for temperatures that are too high (above approximately 115°F

or 46°C) or too low (below approximately 32°F or 0°C). Your Duo-Touch II is equipped with a fan to remove heat

from the processor.

CAUTION The Thermal Grate gets warm during use of the Duo-Touch II. Do not block the flow of air to the

Thermal Grate.

NOTE A "cold-soaked" battery has an even lower capacity and may not power a unit.

Monitoring Battery Power

There are two ways to monitor how much power the battery has left:

1. Hover your pen over the battery icon in the taskbar to check your battery power status. The status will show

as a pop-up.

2. Alternately, select Start, Control Panel. If you are in Category View, select Performance and Maintenance,

and then select Power Options. If you are in Classic View, select Power Options and then tap the Power

Meter tab to see how much battery power remains.

NOTE If you do not see the battery icon, enable it in Start, Control Panel, Power Options. Choose the Advanced

tab and select "Always show icon on the taskbar."

Low Battery Alarms

CAUTION When battery power is low, the alarm beeps or displays a warning on your screen. Take immediate

action, such as saving files or connecting to the AC adapter , or data may be lost.

When the computer alerts you that the battery is low, immediately do one of the following:

1. Connect the AC

ower ada

Temperature Capacity

-10°C 50%

0°C 80%

20°C 100%

45°C 100%

55°C 80%

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2. Save your work and then select Shut Down from the Start menu

3. Turn off the computer and replace the discharged battery with a charged battery (See Battery Charging).

NOTE Do not restart the computer until you have connected to an AC adapter or replaced the discharged battery

with a charged battery.

Refer to Battery Tips for more information about how you can conserve battery power. Refer to Managing Power

for information about how you can setup your computer to effectively manage power for your unique use patterns.

Managing Power

Your computer has power management capability so you can reduce the amount of energy used, especially during

eriods of inactivity. Effective use of power management options can greatly conserve and extend your battery life.

The power management unit monitors system activity, such as the hard drive, keyboard, mouse, or any devices

attached to a port. If it does not detect activity for a period of time, the computer stops some or all of these devices

in order to conserve energy.

Your computer employs a power management scheme that supports ACPI (Advanced Configuration and Power

Interface), allowing for maximum power conservation and maximum performance at the same time. Windows

handles all power-saving chores for your computer.

For more information search for Power Options in Microsoft (R) Help and Support.

Low-Power States

Your computer can enter three different low-power states to conserve power: Standby/Sleep, Hibernate and

Power Off. These states can be entered manually or after a period of inactivity.

Standby/Sleep

Most devices in the system are powered off, but the contents of system memory are retained. Standby/Sleep is

sometimes referred to as Suspend to RAM. When the computer returns from standby mode, the desktop appears

with the same files and programs open as when the computer was suspended. Resume time is very quick.

Hibernate

Hibernate, or Suspend to Disk, is similar to Standby, except that the current state of the computer is copied to the

hard disk in a special file. After this occurs, all devices in the computer are turned off. When the computer returns

from hibernation, the desktop appears with the same files and programs open as when the computer was suspended.

Hibernation saves more power than Standby, but takes slightly longer to resume.

Power Off

All applications are closed and the system is shutdown.

Entering Low-Power States

From the Start Menu, select Shut Down to display a dialog that allows you to manually enter low-power

states.

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Battery Tips

Tip 1. Avoid excessive heat and cold

zYour battery will last longer during the day if it is used, charged and stored between 50°F and 86°F (10°C and

30°C).

zCharge the battery nightly where the temperature will remain around 68°F (20°C). Your battery may not last

as long through the day if you charge it at higher or lower temperatures.

zAllow unrestricted airflow while the computer is connected to external power. Make sure that the fan inlet and

outlet are unobstructed.

zAvoid exposing batteries to hot or cold temperatures for long periods.

How your battery behaves in warm conditions

How your battery behaves in cold conditions

Tip 2. Prevent wasted power

zManually turn off or suspend your computer whenever you are not using it.

zReduce the screen brightness. Decrease brightness by pushing Fn + Rotate . Increase it by pushing Fn +

Security .

zUse the AC adapter or vehicle adapter whenever possible.

zSelect either the Portable/Laptop or Max Battery power scheme. Both of these power schemes help to

conserve battery power. Max Battery provides the most battery conservation by always keeping the

processing speed lower. However, this may affect your application performance. Portable/Laptop

automatically adjusts the processing speed as required by your applications.

zWhen running on battery power, make sure your system suspends automatically after a few minutes of

inactivity. PC Cards, radios, custom applications, or modified system settings may affect this.

zRemove PC Cards and unplug peripherals when you are not using them. They may draw power from the

system even when not in use.

zAvoid operating the fax/modem, or audio and video applications when using battery power. Operating a

fax/modem, video, or audio equipment increases the computer’s power requirements.

zDon't use screen savers as they draw excessive current, especially “3D” screen savers.

zAvoid or minimize using applications that keep the CPU busy a large percentage of the time. The following

will help you determine if your system is running such applications:

Identifying power wasting programs

What to do if applications are keeping the CPU busy

Tip 3. Calibrate your battery

zOver time, the accurac

of the Windows batter

e ma

be affected b

eated char

and

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discharging of the battery. Calibrating the battery every three or four months helps to keep the gas gauge

accurate. For information on calibrating the battery, refer to Battery Calibration.

Tip 4. Get a good charge

zYour computer will charge more quickly if it is turned off or suspended.

zIn warmer or cooler temperatures, your battery can take much longer to fully charge.

zIf your battery is charged in a cold (less than 41°F/5°C) or very warm (greater than 122°F/50°C) environment,

it is possible that the Battery Charge LED will indicate that the charge has stopped; however, this does not

necessarily mean that your battery is fully charged.

Tip 5. Prevent data loss

Follow these guidelines to prevent data loss when removing your battery or storing your computer:

zYou will lose data if you remove the battery while the computer is operating or suspended. To prevent this,

shutdown your computer or put it into hibernate (suspend-to-disk) mode before removing your battery.

zIf you plan to store your computer for more than a few days, shutdown your computer. Remove the battery

before storing the computer.

Tip 6. Clean terminals

zDirty terminals can be a cause of charging problems. Clean battery terminals with a cotton swab dipped in

isopropyl alcohol. Make sure that the alcohol has evaporated before reinstalling the battery.

Tip 7. Storing batteries

zStore the battery within the recommended temperature range: 10°C to 30°C (50°F to 86°F).

zUnused or stored batteries can lose power over time. When you install a battery that has not been used for

awhile, connect external power to the computer and fully charge your battery.

zBattery calibration may increase the capacity of a battery stored for a period of time. For information on

calibrating the battery, refer to Battery Calibration.

zIt is recommended that the battery is recharged every six months while in storage.

Using the BIOS Setup Utility

The BIOS Setup Utility allows you to configure your computer’s basic settings. When you turn your computer on,

the system reads this information to initialize the hardware so that it will operate correctly. You can use the BIOS

Setup Utility to change your computer’s start-up configuration. For example, you can change your system's security

routine.

Starting the BIOS Setup Utility

You can only start the Setup Utility shortly after the computer has been turned on. When you see the message "Press

Enter button to enter SETUP" display at the bottom of the screen, press the OK/Enter key .

You will then see the followin

screen:

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Use your Line Up or Line Down hot keys to highlight "CMOS Setup Menu" and press the OK/ Enter key. The

system will start the Setup Utility and display the main menu of the utility.

CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, return to Setup and

restore the Setup Defaults by going to the Exit Menu and selecting "Load Optimal Defaults".

Navigation and Help

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The Menu Bar

The Setup Utility has five menu options in the Menu Bar (1) at the top of the window. To navigate between the

screens you must tap on the screen with the pen/stylus to see the Tablet PC Input Pad and use the arrow keys or

attach a USB keyboard.

The Field and General Help Windows

The Field Help Window (2) is on the right side of each menu. It displays the help text for the currently selected

field. This text updates as you move the cursor from field to field.

The Field List (3) is on the lower left side of the BIOS Setup Utility screen. It displays the actual field titles and

entry fields for the BIOS settings.

The Navigation Menu (4) is on the lower left side of the BIOS Setup Utility screen. It displays the navigation keys

used with an external keyboard.

NOTE The Field Help Window refers to keys that are only available via an external USB keyboard. If you do not

have an external keyboard attached to your Duo-Touch II, use the Setup Utility's Tablet PC Input Pad described

below:

The General Help Window describes the Tablet PC Input

Pad keys and their functions. You can access it by selecting

F1on the Tablet PC Input Pad. However, the following keys

are not available during Setup unless you have an external

USB keyboard attached to the Tablet PC:

HOME

F2/F3

END

Tablet PC Input Pad

The Setup Utility has a unique Tablet PC Input Pad that appears when you hover over or tap your pen anywhere on

the screen. Use the Tablet PC Input Pad to navigate between setup screens, between fields on each screen and to

make any field changes. To avoid making unintentional field changes, we recommend you do not open the panel

from the bottom right side of your screen. Instead, tap anywhere on the left side of the display.

To navigate between the five menu screens, tap the left or right arrows on the input pad. To toggle through the

fields, tap the up and down arrows. Alternately, you can use the Line Up and Line Down hot keys to toggle through

the fields. Press the OK/Enter key to view a list of options for each field.

If you need to input characters, tap FnA on the Tablet PC Input Pad to expand it to a larger Tablet PC Input Pad that

includes characters. Press FnA a

ain to return to the small in

ad.

Main Use for basic system configuration

Advanced Use to set the advanced features

Boot Use to select the sequence of boot devices that are searched to load an

operating system.

Security Use to set user and supervisor passwords

Exit Use to exit the current Setup session

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NOTE The Tablet PC Input Pad disappears after a few seconds of inactivity and when you change screens.

The Main Menu

The Advanced Menu

Field Setting Function

AMIBIOS for information

only Version

Motherboard for information

only Version

Processor for information

only Type and Speed

System

Memory for information

only Size

System Time HH:MM:SS Configure system time

System Date MM/DD/YYYY Configure system date

Digitizer

Calibration Opens the

Digitizer

Calibration Utility

Begins the digitizer calibration. Once you have

calibrated the display, the computer will restart.

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Trusted Com

utin

Field Setting Function

Trusted Computing Sub-Menu Configure settings related to TPM

SuperIO Configuration Sub-Menu Configure I/O port interrupt and IRQ

settings

Fan Learning Function Sub-Menu Fan Learning Function will take 2 minutes

to finish procedure

Stealth Mode

Configurations Sub-Menu Depending on Stealth Mode setting, LED ,

FAN Beeps, LCD Brightness, Audio and

Wireless devices will keep silent when you

need

Extended

Configuration Sub-Menu Other special function settings including

low battery beep, radio wakeup, etc ...

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erIO Confi

uration

Field Setting Function

TCG/TPM Support Yes

Enable/Disable TPM TCG (TPM 1.1/1.2)

support in BIOS

Execute TPM Command Don't

Change

Disabled

Enabled

Enable (Activate) / Disable (Deactivate) / Don't

change (leave settings in last configuration)

Enable (Activate) / Disable (Deactivate)

Command to TPM

TPM Enable/Disable

Status Disabled This displays the current status of the TPM

TPM Owner Status Unowned This displays the current Ownership status of the

TPM

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Field Setting Function

Serial Port1

Address Disabled

3F8/IRQ4

3E8/IRQ4

2E8/IRQ3

Select serial port 1 interrupts and IRQ

settings

Serial Port2

Address Disabled

2F8/IRQ3

3E8/IRQ4

2E8/IRQ3

Select serial port 2 interrupts and IRQ

settings

Serial Port3

Address Disabled

3F8

2F8

3E8

2E8

Sets address for serial port 3

Serial Port3 IRQ IRQ4

IRQ5

IRQ10

IRQ11

Sets IRQ for serial port 3

Serial Port4 Disabled Sets address for serial port 4

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Fan Learning Function

The purpose of the Fan Learning Function is to calibrate the fan’s performance. The fan’s throughput will be

decreased over time and the Fan Learning Function adjusts the fan’s efficiency allowing the fan to operate properly.

Stealth Mode Setup

The Duo-Touch II has stealth mode capability so it can be used in an environment where sound and light could be

dangerous to the user.

If stealth mode is set to “Disabled", the LEDs, Fan, system beeps, audio, display brightness, and wireless devices

erate normall

. If stealth mode is enabled,

ou can individuall

set each o

tion to "on" or "off."

Address 3F8

2F8

3E8

2E8

Serial Port4 IRQ IRQ3

IRQ6

IRQ10

IRQ11

Sets IRQ for serial port 4

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Extended Confi

uration

Option Stealth Mode Function

Disabled Stealth Mode Function Enabled

On Off

LEDs LEDs function as normal On -- all LEDs function

normally Off -- LEDs remain un-lit

Fan Fan functions as normal On -- fan functions

normally Off -- FAN does not run (beware

of overheating the unit)

Audio

Audio functions as normal.

(The default volume level

is set to mid range.)

On -- Audio volume levels

are maintained when unit

powers up

Off -- Audio volume is set to zero

when unit powers up

System

Beeps Beeps are heard during

POST. On -- System beeps

(battery low, no boot

device)

Off -- System beeps are disabled

Display

Brightness The default brightness level

is mid range. On -- brightness levels are

maintained when unit

powers up

Off -- brightness levels set to zero

when unit powers up

Wireless

Devices Wireless devices function

as normal. On -- all wireless devices

are turned on when unit

powers up

Off -- all wireless devices are

turned off when unit powers up

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Field Setting Function

Vanderpool Technology Enabled

Disabled

Intel (r) Virtualization Technology -- allows a

platform to run multiple operating systems an

application in independent partitions.

With virtualization, one computer system can

function as multiple “virtual” systems.

Core Multi-Processing Enabled

Disabled

Enabled -- Use multi-processing core

Disabled -- Use only one processor core

Auto DIM Disabled

Enabled Enabled -- Display will dim slightly when on

battery power.

Disabled -- Display brightness will not dim

when on battery power.

USB Port2 2.0 Option Enabled

Disabled

Enabled = bottom/backside USB port is USB

2.0

Disabled = bottom/backside USB port is USB

1.1

Slow Charge Function Disabled

Enabled Enabled -- Slow charge function is enabled

Disabled -- Battery charges at normal rate

Pointing Device

Support Both

Digitizer

Touch Panel

Both -- Use both touch panel and digitizer

Digitizer -- Use digitizer only

Touch Panel -- Use touch panel only

Battery Low Warning

Beep Enabled Enabled -- System will sound 3 beeps every 10

seconds if battery charge drops below 7%

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Radio Confi

uration

Disabled Disabled -- System will not beep if battery low

Rotate Button Screen

Rotation

Backlight

Toggle

Screen Rotation -- Pressing Rotate button will

rotate screen.

Backlight Toggle -- Pressing Rotate Button will

toggle the backlight on and off.

Disk Configurations IDE

AHCI

IDE Combined -- Standard IDE Configuration

Mode

AHCI Mode -- Advanced Configuration Mode

for SATA drive

Bluetooth Wakeup Disabled

Enabled Enabled -- System will awake up from standby

if a Bluetooth signal is detected

Disabled -- System will not awake up from

standby if a Bluetooth signal is detected

LCD ON By Power

Button Disabled

Enabled Enabled -- If display is set in OS to turn off, it

will turn back on with power button during

runtime.

Disabled -- Display will not turn on with power

button during runtime; pressing button will cause

the unit to hibernate.

Resume on AC power

Insertion Disabled

Enabled Enabled -- System will wake from standby or

hibernation state when AC power is inserted.

Disabled -- System will not wakeup when AC

power is inserted. Power button will cause unit to

hibernate if pressed.

GPS Power Option Disabled

Enabled Turn on/off GPS

Radio Configuration Sub-Menu

Radio function settings, including Bluetooth and

Wireless LAN

OSPM Performance

Counter 0

Select the following timers for OS power

management to be used:

1 = OS uses ACPI Power Management Timer

0 = Allow OS to use either ACPI Management

Timer or Internal Processor Clock

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The Boot Menu

Field Setting Function

Bluetooth Power

Option Enabled

Disabled

Enable or disable Bluetooth power

Wireless LAN Enabled

Disabled

Enable or disable Wireless LAN

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The Security Menu

Field Setting Function

1st Boot Device

(multiple devices may

be displayed)

Removable Dev.

CD/DVD

HDD: SATA:PM-

HTS541080G

Network:Realtek Boot Agent

USB Device

Disabled

Specifies the boot sequence from the available

devices. A device enclosed in parenthesis has been

enabled in the corresponding type menu.

Removable Devices = FDD

CDROM = CDROM

Realtek Boot Agent = Ethernet boot

(NOTE: There are a variety of boot devices

available, only currently installed options are

displayed)

Network Boot (PXE) Enabled

Disabled

If Enabled boot from the network becomes available.

Quiet Boot Enabled

Disabled

If Disabled: Displays normal POST messages. If

Enabled: Displays OEM Logo instead of POST

messages.

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The Exit Menu

Field Setting Function

Supervisor Password Installed

Not Installed

Information Only

User Password Installed

Not Installed

Information Only

Change Supervisor

Password N/A Install or Change the password

Change User Password N/A Install or Change the password

Clear User Password N/A Clears/Removes the User Password

(NOTE: This option only displays if a User

Password has been installed)

Password Check Setup

Always

Determines when a password is required by the

system.

(NOTE: This option only displays if password(s)

are installed)

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Field Screen Function

Save

Changes

and Exit

Exit system setup

after saving the

changes. F10 key

can be used for

this operation

Discard

Changes

and Exit

Exit system setup

without saving

any changes. Esc

key can be used

for this operation.

Discard

Changes Discards changes

done so far to any

of the setup

questions. F7 key

can be used for

this operation.

Load

Optimal

Defaults

Load Optimal

Default values for

all the setup

questions. F9 key

can be used for

this operation.

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Maintenance and Storage

The Duo-Touch II is rugged and weather resistant. Handle it with the normal care required by any sophisticated

electronic equipment, and the computer will provide reliable service even under harsh field conditions.

Follow the guidelines in this section to care for your unit.

Battery Maintenance and Storage

Maintaining Batteries

Follow these guidelines to maintain performance of Lithium-Ion (Li-on) batteries.

• Avoid exposing batteries to extremely hot or cold temperatures for long periods. To prevent possible damage

to the battery, the Duo-Touch II does not allow the battery to charge if the internal temperature of the battery

gets too low (< 5°C or < 41°F) or too high (> 50°C or > 122°F).

• Charge the battery nightly where the temperature will remain around 20°C (68°F).

• Re-calibrate your battery every three months or when your battery performance degrades.

Storing Batteries

• Store the battery within the recommended temperature range: 10°C to 30°C (50°F to 86°F).

• Unused or stored batteries can lose power over time. When you install a battery that has not been used for

awhile, connect external power to the computer and charge the battery.

• After storage, battery calibration may increase its capacity.

Tablet PC Maintenance and Storage

Maintaining Your Tablet PC

Follow these guidelines to help maintain the condition and performance of your computer.

zTurn off the computer when you are not using it.

zCharge the batteries daily or whenever their capacity is low.

zOperate the computer within the recommended temperature ranges of -20°C to +60°C (-4°F to +140°F).

Care and Cleaning

Physical Inspection Periodically inspect the computer and accessories for wear, damage, loose or missing parts.

Identifying and correcting potential problems early can help reduce the need to return the unit for service.

Outside Case Like all tools, the outside of the computer will get dirty with use. The case is made of painted

Magnesium and polycarbonate blend (plastic) doors and covers. These areas can be cleaned with a solution of one

art mild cleanser and one part water. Do not use ammonia, abrasive cleaners, or bleach as this may damage the

unit. To clean the outside case, follow the procedure below.

1. Disconnect external

owe

and turn off the com

uter.

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2. Using a soft, dry cloth (do not use paper products because they can scratch the surface, add a small amount of

cleaning solution to the cloth and clean the computer case.

3. Wipe off any excess liquid with a soft cloth.

Display Periodically inspect the display to make sure the brightness function is operating properly and that all

ixels are operational. To clean the display assembly, use the same cleaning solution and procedure described earlier

for the outside case. In some cases, you can use a small amount of isopropyl alcohol to remove streaks or smears.

Use a soft, clean cloth to clean the display. Do not use paper products because they can scratch the screen. A

Display Cleaning Kit is available.

External Power Connector The external power connector may sometimes be exposed to moisture and/or

contamination causing an unreliable connection to the external power source.

Clean the connector using a cotton swab dipped in isopropyl alcohol.

RJ-11/ RJ-45 / USB Connectors Make sure these connectors are operating properly. During normal use, the

connector pins can get dirty or become broken, bent, or pushed out of place. Clean the connector with a cotton swab

dipped in isopropyl alcohol.

I/O Ports Make sure the audio and Multi-IO ports are operating properly. Periodically inspect the ports for damage

or contamination, and make sure their covers are attached and closed when not in use. The I/O covers can be

replaced without returning the unit for service. Contact your local support person for more information.

PC Card Door and Connector Whenever possible, make sure this door is closed and latched properly. When the

PC Card door is closed, it provides a watertight seal for the PC Card socket. Shield the area from all contaminants

such as liquids, rain, snow, and dust when the door is open.

Make sure the PC Card connector is operating properly by reading from or writing to a PC Card.

Storing Your Computer

If you plan to store the computer, please follow the storage guidelines listed below.

zFiles and data should be saved before storing the computer.

zContact your organization’s help desk about the procedure for backing up files or data.

zExit all applications and use the appropriate procedure to exit from your operating system.

zTurn off the computer by going to the Start menu and selecting Shutdown.

zRemove the battery from the unit and store it in a dry place.

zStore the computer within the recommended temperature ranges of -55°C to +75°C (-67°F to +167°F).

zIf you use PC cards, refer to the manufacturer’s instructions you received with the card for storage and care

information.

Backup and Recovery

Data Backu

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There are several methods to backup your data. It is best to regularly use all the methods below to ensure the

greatest data integrity, provide the fastest recovery options, and minimize downtime.

After you have installed all your applications and have your computer configured as desired, create a backup of

drive C: using the Hard Disk Backup and Recovery Utility. Then, use the Windows Backup Utility on a frequent

basis to backup your daily data. It is recommended that you schedule the Windows Backup Utility to run

automatically.

Save Important System Information (WinXP only)

By default, your computer is set up to automatically save certain critical information, such as the registry, on a

regular basis. This information is saved as a Restore Point. You can also create Restore Points manually by using

the System Restore utility. Select Start, All Programs, Accessories, System Tools, System Restore. Then, follow the

instructions on the Wizard.

Backup your Files

You can backup files in case they are accidentally erased or corrupted.

or Windows X

: Select Start, All Programs, Accessories, System Tools, Backup. You can schedule backups to run

automatically on a regular basis. To set this up, talk to your help desk or IT department.

or Windows Vista: Click the Start button, open the Control Panel, and select Backup Your Computer under

System and Maintenance.

Backup Drive C:

You can make an exact copy of drive C: and save the backup image on the Recovery Partition of your hard disk

(usually drive D:). In the future, you can restore drive C: to its previous state should it become corrupted. To make a

backup copy of drive C:, use the Hard Disk Backup and Recovery Utility. Select Start, All Programs, Mobile

Computer Tools, Hard Disk Backup and Recovery. You will be prompted for additional information.

NOTE The Hard Disk Backup and Recovery Utility is only available on computers configured with a Recovery

Partition.

Data Recovery

There are several methods to restore your data. It is best to start with the least destructive and fastest recovery

options.

Try this first: Restore System Information (WinXP only)

If you are having problems with your system, restore system information to an earlier state, or Restore Point. To

restore to an earlier state, select Start, All Programs, Accessories, System Tools, System Restore. Then, follow the

instructions on the Wizard.

Try this next: Restore a Backup

You can restore files and folders that you have backed up using the Windows Backup Utility. See instructions

below:

or Windows XP: Select Start, All Programs, Accessories, System Tools, Backup.

or Windows Vista: Click the Start button, open the Control Panel, and select Backup Your Computer under

stem and Maintenance. This will brin

ou to the Backu

and Restore Center where

ou can restore files and

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folders.

Try this last: Restore Entire Contents of Drive C:

If none of the above steps restore your disk image to a stable state, you may need to restore your disk to its original

factory image or an image you saved using the Hard Disk Backup and Recovery Utility. Restoring a previously

saved disk image overwrites the entire contents of drive C:. Before running this process, save your data to another

location, such as a USB flash drive.

or Windows XP: Select Start, All Programs, Mobile Computer Tools, Hard Disk Backup and Recovery. You will

be prompted for additional information.

or Windows Vista: Click the Start button, open the Control Panel, and select Backup Your Computer under

System and Maintenance. This will bring you to the Backup and Restore Center. From here, you can restore your

entire computer from a Windows Complete PC Backup and Restore Image. Click on Restore Computer to begin the

rocess.

NOTE The Hard Disk Backup and Recovery Utility is only available on computers configured with a Recovery

Partition. If it is not available, you will either need to contact your company's help desk about obtaining a Recovery

CD or return your unit for service.

Optional Equipment and Accessories

The Duo-Touch II has several equipment and accessory options to further enhance your mobile computing

experience.

A complete list of optional peripherals and accessories is listed on the General Dynamics Itronix Website.

CAUTION When purchasing any additional accessories, purchase only those accessories that are approved for use

with your Tablet PC. Some accessories are proprietary items and can be obtained through your system vendor. If

you use items that are not approved for use with this Tablet PC, you may cause it to malfunction, or to emit or

receive electromagnetic radiation in excess of local regulations. For non-proprietary accessories such as PC Cards or

rinters, ensure that the accessory functions properly with your computer before making the purchase. Your system

vendor may be able to recommend reliable brands and models.

Second Battery

For longer battery life, you can attach an optional second, external battery to the connector on the back of the Tablet

PC. The external battery connector is sealed against the Tablet case.

Attaching a Second Battery

1. Remove the two left feet (1) on the back of the unit.

2. Line u

the second batter

connector

(

)

with the connector on the external batter

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3. Press until battery is firmly seated.

4. Tighten the three screws to secure the battery in place.

5. Screw the feet into the battery for safekeeping.

6. Use the Setup Utility Calibration program to Calibrate the battery.

Desk Mount

The Duo-Touch II 's desk mount enables you to experience desktop functionality with your Duo-Touch II. The desk

mount includes the following ports:

zStand holder connector (this is the unit interface)

zDC in

z2 USB 2.0 ports

z15-pin CRT port for an external monitor

zExtra batter

char

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To use the desk mount:

1. Ensure the port cover on the extension slot is open and the port cover for the AC power is closed.

2. Line up the bottom of the unit with the guides and press down while feeding the rubberized IO port cover

through the opening provided.

3. Apply external power to the desk mount. The LED in the front of the desk mount will light along with the

Power Status LED on the Duo-Touch II.

The desk mount includes a slot so you can simultaneously charge the main battery and an additional battery.

NOTE Power must be applied to the dock for the ports to function.

Vehicle Adapter

The Vehicle Ada

ter is an o

tional device that su

lies

ower from the vehicle batter

to o

erate

1. Extra Battery Charging Slot

2. Stand Holder Connector (unit interface)

3. LED

1. Guides

2. Stand Holder Connector (unit interface)

3. 2 USB 2.0 ports

4. Extra Battery Charging Slot

5. 15-pin CRT port for External Monitor

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the computer and charge the battery installed in the unit. It typically connects to the vehicle battery using the

cigarette lighter socket.

To prevent possible damage to the battery, the system will not allow the battery to charge at extreme temperatures.

Be aware of the following charging characteristics, especially if the computer is left unattended in a closed vehicle.

zIf the temperature is <20°C the battery will take longer to charge.

zIf the temperature is <5°C (<41°F) the battery will not charge

zIf the temperature is >50°C (>122°F) the battery will not charge

NOTE The Vehicle Adapter is not designed for long-term fixed use.

CAUTION Do not pinch or crush the vehicle adapter cables.

To connect the vehicle adapter

1. Insert the Vehicle Adapter’s power cord into the power port (DC-in jack) on the bottom side of the computer.

2. Insert the cigarette lighter adapter into the vehicle’s cigarette lighter socket, turning it slightly to make a good

connection.

The Power Status LED illuminates to indicate that current is reaching the unit. When you connect the vehicle

adapter, it automatically begins charging the computer’s battery. At moderate temperatures, around 21°C (70ºF), the

battery will be fully charged in approximately 3-5 hours. However, under extremely cold or hot temperatures, or if

the system is on, it will take longer to charge the battery (up to 16 hours).

Vehicle Dock

The optional vehicle docks allow for the functionality of a desk mount in your vehicle. It can charge your unit's

battery as well as an attached expansion battery. The dock features two USB ports, two serial ports, and an external

monitor/CRT connector. It also includes a locking mechanism to secure your Tablet PC.

Different vehicle docks provide for various requirements. Contact your Sales Representative for additional

information.

Memory Upgrade

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Adding memory allows the computer to operate faster, handle more tasks simultaneously, and work more efficiently

with large files. Users who increase memory demands by adding additional programs may notice slower operating

speeds. Adding memory offsets this slowdown. The Tablet PC includes a memory card slot for adding additional

memory.

Calculate memory size by adding the size of the memory module to the existing built-in memory. For example: 128

MB (module) + 128 MB (built-in memory) = 256 MB Total. The maximum memory configuration is 1.2 GB.

Inserting a Memory Card

If you add memory to your Duo-Touch II, it will automatically detect the change in RAM capacity when it restarts.

You can verify RAM capacity has changed in the BIOS Setup Utility or in Windows:

1. Setup: Press the OK/Enter key during boot-up. Then select CMOS Setup menu. This screen shows the

amount of system memory.

2. For Windows XP: Right click (tap and hold) on My Computer and select properties. The bottom of the

System Properties, General tab lists the memory detected by Windows.

3. For Windows Vista: Right click on Computer and select Properties to open the System Screen. This will

show the memory that is detected by Windows.

CAUTION Only use memory cards approved for use in your Tablet PC. Failure to do so may void your

warranty.

Surge Protection

A large number of computer and high technology equipment damage is directly related to AC power and telephone

line problems. These problems can include surges, spikes, noise, interference, and weather-related problems, which

in turn can cause glitches, hang-ups, crashes, performance slow downs, and down time with computer equipment.

The market is flooded with hundreds of AC power line surge suppressors advertising high performance surge

rotection; only a few of them actually provide adequate protection.

This section provides guidelines for selecting a quality surge suppressor to be used with your Duo-Touch II, and it

helps identify a few sources for products with acceptable performance.

Selecting the Right Surge Protection

Consider the level of quality you need when selecting a surge suppressor. This depends on factors such as surge

environment, the type of equipment to be protected, and the quality of the electrical wiring and service.

Surge Environment

Type of Equipment to be Protected

Quality of Electrical Wiring and Service

Equipment Selection

Troubleshooting

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This section is designed to help you determine and fix problems you might encounter while operating the Duo-

Touch II. Try the following steps in order:

1. First, look through the categories in this section for a solution.

2. If you do not find a solution for your problem here, try one of the resources listed below under "For More

Help."

3. If you are having a problem with a computer application , use the online help that comes with the application

to find a solution.

4. If you still cannot resolve your problem, contact the help desk at your organization.

For More Help

zWindows Help is already installed on your system. To access this information, select Start, Help and

Support.

zTake the Windows Tutorials. Select Start, Get Going with Tablet PC.

zThird-party Windows manuals are available from your local bookstore.

Applications

• My application locks up, acts strangely, or produces a General Protection Fault (GPF) error

• Communications programs don’t seem to work or they lock Windows

• When I rotate the display to portrait orientation my application does not work or does not display correctly

Batteries

• The battery does not charge

• The batteries take much longer than seven hours to charge

• The batteries don’t last very long

• The gas gauge isn’t full after charging the battery

• The gas gauge reads “full,” but the charging indicator light is still lit

• My battery seems to have less and less capacity

Hard Disk

• The hard disk will not spin up so the computer can’t boot up

• I can’t save files because the disk is full

• Disk Read Erro

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• Hard disk recovery

Landline Modems

• The modem doesn’t work

• The modem doesn’t dial a number

• The modem dials and receives an answer but does not establish a connection

• Communications programs such as HyperTerminal don’t seem to work or they lock Windows

• The modem dials and the answering modem generates tone, but our modem does not begin the training sequence

to establish a connection

Miscellaneous

• The computer shuts off unexpectedly

• The speaker volume is too high or too low

• The computer won’t turn on

• The computer won’t turn off

• The computer enters suspend mode too quickly

• The computer doesn’t automatically suspend

• The system date and time are incorrect

• I receive an “out of memory” error message

• Holding down the Power button to reset the computer doesn’t always work

PC Cards

• I can’t remove the PC card

• Disk Read Error

• The system does not recognize the PC Card CD-ROM when it is inserted into the PC Card socket

• The computer locks up when I remove the PC card

Pen / Display

• When I try to use the pen on my display, nothing happens

• The dis

war

s or

illows in hi

h humidit

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• The touch screen doesn't respond after a suspend

• I cannot change the orientation

• The display performance is slow

• I can’t read the display

• The underlined, inverse, and hypertext characters are difficult to read on the screen

• I can’t see the cursor while using the DOS editor

• The display appears to have random pixels darkened after scrolling

• I changed my display resolution, but I see no difference on the screen

• The display cuts off the right side of the application or page in portrait mode

FAQs

• How do I calibrate the pen/display?

• How do I change the main battery?

• How do I adjust the speaker volume?

• How do I clean the display screen?

• How do I change the display screen's brightness?

• How do I change the display orientation?

• How do I switch between Digitizer and Touch Screen modes?

• How long will the battery last?

• How do I optimize the Duo-Touch II for left handed use?

Service and Support

We are committed to providing you, our client, with the products and support services necessary for success in your

enterprise.

Client Care Center

The Client Care Center strives to consistently provide world-class service and continually make improvements

thanks to valuable input and ideas from our customer base.

Product Support - Downloads

Get the software u

dates

ou need to kee

our confi

uration current.

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Client Care Center (CCC)

General Dynamics Itronix Client Care Center – The CCC is an internal central point for telephone warranty support

for all GD-Itronix products. Our Technical Service Representatives know your product and provide input and

support for problem resolution.

One call to the convenient Client Care Center number (800-638-9270, Opt 2) allows a single entry point of access to

meet all your needs. You may also use the new web portal at www.gd-itronix.com/CCC. The CCC receives calls

from 5am-5pm Pacific Time, Monday through Friday except weekends or holidays.

Technical Service Representatives provide the following support services:

• Product troubleshooting

• RMA origination for service return

• RMA status check on product service

• Check status Warranty/Service Kit orders

• Coordinate requests for product upgrades

• Radio registration

• icareServeNet registration and training

icareServeNet, the General Dynamics Itronix web portal, provides 24x7 access to create RMA’s, check the status of

Service Requests, search the knowledgebase. This service is provided as part of GD-Itronix’ standard product

warranty, but does require registration for user-id and password.

GD-Itronix offers service uplift programs for clients who wish to expand their support coverage beyond the basic

warranty. Coverage and details of these programs are available on line at www.gd-itronix.com

Product Support - Downloads

It's easy to get the software updates you need to keep your configuration current and get the most from your product.

Simply go to the General Dynamics Itronix Website, then from the menu on the left, click on Products, and choose

Tablet PCs. Downloads are listed by model (Duo-Touch II) and product number (IX350).

Documentation Feedback

We strive to create accurate, convenient and highly useful product documentation for all our products. With this in

mind, we'd like to hear from you and encourage your feedback. If you have comments or suggestions about our

online Help or other product documentation, click here.

Please include the followin

information when submittin

feedback:

Duo-Touch® II Help

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zProduct name

zPlace and date of purchase

zName of online Help or other document

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General Dynamics Itronix IX-GUBTC41MTH IX-GUBTC41MTH User Manual 1

General Dynamics Itronix Corporation IX-GUBTC41MTH 1

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