Grandstream Networks GXV3674-FHD IP CAMERA User Manual YZZGXV3674 FHD

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Grandstream Networks, Inc.
GXV3674_HD_VF/GXV3674_FHD_VF
Outdoor Day/NightVari-focal HD IP Camera
GXV3674_HD/FHD_VF User Manual
Firmware Version 1.0.2.8
www.grandstream.com
http://esupport.grandstream.com
TABLE OF CONTENTS
GXV3674_HD/FHD_VFUser Manual
WELCOME.................................................................................................................................................... 4
SAFETY COMPLIANCES................................................................................................................................. 5
WARRANTY.................................................................................................................................................. 6
CONNECT YOUR GXV3674_HD/FHD_VF .................................................................................................. 7
EQUIPMENT PACKAGE CONTENTS ................................................................................................................ 7
CONNECTING THE GXV3674_HD/FHD_VF ................................................................................................. 8
PRODUCT OVERVIEW ................................................................................................................................ 9
GXV3674_HD/FHD_VF CAMERA ............................................................................................................... 9
GXV3674_HD/FHD_VF SPECIFICATIONS ................................................................................................. 10
INSTALLATION GUIDE ............................................................................................................................. 11
MINIMUM RECOMMENDED COMPUTER SYSTEM REQUIREMENT ..................................................................... 11
CONFIGURE THE GXV3674_HD/FHD_VF VIA WEB BROWSER.................................................................... 11
GXV3674_HD/FHD_VF HOME WEB PAGE ............................................................................................... 14
GXV3674_HD/FHD_VF CONFIGURATION & LANGUAGE PAGE ................................................................... 15
BASIC SETTINGS EXPLANATION ........................................................................................................... 16
SYSTEM SETTINGS PAGE ........................................................................................................................... 16
VIDEO & AUDIO SETTING PAGE .................................................................................................................. 17
CMOS SETTINGS PAGE ............................................................................................................................. 20
NETWORKING SETTING PAGE ..................................................................................................................... 21
DDNS SETTINGS PAGE ............................................................................................................................. 22
SIP SETTING PAGE .................................................................................................................................... 23
STATUS PAGE............................................................................................................................................ 25
ADVANCED SETTINGS EXPLANATION.................................................................................................. 26
USER MANAGEMENT PAGE ......................................................................................................................... 26
MAINTENANCE PAGE .................................................................................................................................. 27
SMTP SETTING PAGE (EMAIL ALARM) ........................................................................................................ 28
FTP SETTINGS PAGE (UPLOAD ALARM) ...................................................................................................... 30
ALARM SERVER SETTINGS PAGE (UPLOAD ALARM TO SUPPORTED VMS OR HTTP SERVER) ........................ 31
MOTION DETECTION CONFIGURATION PAGE (SET ALARM) ........................................................................... 32
SYSLOG SETTINGS PAGE (TROUBLESHOOTING) .......................................................................................... 34
SOFTWARE UPGRADE ................................................................................................................................ 35
SOFTWARE UPGRADE VIA TTFP, HTTP OR HTTPS.................................................................................... 35
INSTRUCTIONS FOR LOCAL FIRMWARE UPGRADE USING TFTP SERVER: ........................................................ 36
CONFIGURATION FILE DOWNLOAD .............................................................................................................. 36
RESTORE FACTORY DEFAULT SETTING.............................................................................................. 37
RESET FROM WEB INTERFACE .................................................................................................................... 37
IP SURVEILLANCE FAQ ........................................................................................................................... 38
Grandstream Networks, Inc.
GXV3674_HD/FHD_VF User Manual
Firmware Version 1.0.2.8
Page 2 of 42
Last Updated: 06/2013
TABLE OF FIGURES
GXV3674_HD/FHD_VFUSER MANUAL
FIGURE 1: HOME PAGE OF GXV3674_HD/FHD_VF .................................................................................................... 14
FIGURE 2: WEB LANGUAGE SWITCH ............................................................................................................................. 15
FIGURE 3: SYSTEM SETTINGS PAGE ............................................................................................................................... 16
FIGURE 4-1: VIDEO & AUDIO SETTINGS PAGE............................................................................................................... 17
FIGURE 4-2: VIDEO & AUDIO SETTINGS PAGE............................................................................................................... 18
FIGURE 5: CMOS SETTINGS PAGE................................................................................................................................. 20
FIGURE 6: NETWORKING SETTING PAGE ....................................................................................................................... 21
FIGURE 7: DDNS SETTING PAGE ................................................................................................................................... 22
FIGURE 8-1: SIP SETTING PAGE..................................................................................................................................... 23
FIGURE 8-2: SIP SETTING PAGE..................................................................................................................................... 24
FIGURE 9: STATUS PAGE................................................................................................................................................ 25
FIGURE 10: USER MANAGEMENT PAGE ......................................................................................................................... 26
FIGURE 11: MAINTENANCE PAGE .................................................................................................................................. 27
FIGURE 12: SMTP SETTING PAGE ................................................................................................................................. 28
FIGURE 13: FTP SETTING PAGE ..................................................................................................................................... 30
FIGURE 14: ALARM HTTP SERVER SETTING PAGE ....................................................................................................... 31
FIGURE 15-1: MOTION DETECTION CONFIGURATION PAGE ........................................................................................... 32
FIGURE 15-2: MOTION DETECTION SCHEDULE CONFIGURATION PAGE ......................................................................... 33
FIGURE 16: ALARM SERVER SETTING PAGE .................................................................................................................. 34
FIGURE 17: FIRMWARE UPGRADE AND PROVISIONING .................................................................................................. 35
FIGURE 18: FACTORY RESET FROM WEB INTERFACE .................................................................................................... 37
TABLE OF TABLES
GXV3674_HD/FHD_VFUSER MANUAL
TABLE 1: GXV3674_HD/FHD_VF TECHNICAL SPECIFICATIONS ................................................................................. 10
Grandstream Networks, Inc.
GXV3674_HD/FHD_VF User Manual
Firmware Version 1.0.2.8
Page 3 of 42
Last Updated: 06/2013
WELCOME
Thank you for purchasing Grandstream’sGXV3674 series Outdoor Day/Night Vari-focal High Definition
IP Camera, an innovative powerful weatherproof infrared next generation high definition network camera.
Its advanced ISP (Image Sensor Processor) powered with state-of-the-art auto-exposure/auto-white-balance
algorithm and a high quality lens, ensures high fidelity video quality that matches digital still camera color
grade in a wide range of light environments.It features cutting edge H.264 real-time video compression
with excellent image clarity (720p for GXV3674_HD_VF; 1080p for GXV3674_FHD_VF) and color
fidelity, industry leading SIP/VoIP for 2-way audio and videostreaming to smartphones and video phones,
integrated PoE, IR-CUT (mechanical) for day or night mode, and advanced security protection using strong
encryption. The GXV3674_HD/FHD_VF can be managed with GSurf_Pro, Grandstream’s intuitive FREE
VMS (video management systems) software that controls up to 36 cameras (*) simultaneously. It is fully
compliant with ONVIF standard and offers flexible HTTP API and an SDK for advanced integration.
Designed forweatherproof applications, the GXV3674_HD/FHD_VFOutdoor Day/Night Vari-focal HD IP
camera is a new addition to the popular GXV3XXX series IP surveillance product family. It ensures ease
of use, integration and deployment, with multilingual graphical user interface, providespowerful solution to
professional surveillance applications.
This manual will help you to learn how to operate and manage your GXV3674_HD/FHD_VFOutdoor
Day/Night Vari-focal HD IP camera and make the best use of it.
Grandstream Networks, Inc.
GXV3674_HD/FHD_VF User Manual
Firmware Version 1.0.2.8
Page 4 of 42
Last Updated: 06/2013
Safety Compliances
These instructions areintended to assist users with the operation of the GXV3674_HD/FHD_VFand to
instruct on how to avoid dangerous situations or damage to the device.
Warnings:
Cautions:
Serious injury or death may be caused if any of the warnings below are neglected.
Injury or damage to the equipment may occur if any of the following caution messages are
neglected.
Grandstream Networks, Inc.
GXV3674_HD/FHD_VF User Manual
Firmware Version 1.0.2.8
Page 5 of 42
Last Updated: 06/2013
Warranty
If you purchased your GXV3674_HD/FHD_VFfrom a reseller, please contact the company where you
purchased the device for replacement, repair or refund.
If you purchased the product directly from Grandstream, please contact your Grandstream Sales and
Service Representative for a RMA (Return Materials Authorization) number before you return the product.
Grandstream reserves the right to remedy warranty policy without prior notification.
Caution:
Changes or modifications to this product not expressly approved by Grandstream, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacturer warranty.
Please do not use a different power adaptor with the GXV3674_HD/FHD_VFas it may cause damage to
the products and void the manufacturer warranty.
•
This document is subject to change without notice. The latest electronic version of this user manual is
available for download at:
http://www.grandstream.com/products/surveillance/GXV3610hd/documents/GXV3674_HD/FHD_VF_usermanual_engli
sh.pdf
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for
any purpose is not permitted without the express written permission of Grandstream Networks, Inc.
Grandstream Networks, Inc.
GXV3674_HD/FHD_VF User Manual
Firmware Version 1.0.2.8
Page 6 of 42
Last Updated: 06/2013
CONNECT YOUR GXV3674_HD/FHD_VF
Equipment Package Contents
The GXV3674_HD/FHD_VFpackage contains:(need modification of diagram and figure)
•
•
•
•
•
GXV3674_HD/FHD_VF IP Camera
12V DC Universal Power Adaptor
Ethernet Cable
Hex Key and 3 Screws and Wall Anchors
Quick Installation Guide
Grandstream Networks, Inc.
GXV3674_HD/FHD_VF User Manual
Firmware Version 1.0.2.8
Page 7 of 42
Last Updated: 06/2013
Connecting the GXV3674_HD/FHD_VF
Using the Power Adapter as power supply
¾ Connect the RJ-45 Ethernet cable to the NETWORK port of the GXV3674_HD/FHD_VF
¾ Connect the other end of the RJ-45 cable to your network (switch or router or PC)
¾ Connect the power supply to the DC 12V power jack on the back of the GXV3674_HD/FHD_VF
Using PoE as power supply
¾ Connect the RJ-45 Ethernet cable to the NETWORK port of GXV3674_HD/FHD_VF
¾ Connect the other end of the RJ-45 cable to your PoE switch.
Please refer to following connection diagram to hook up the camera.
Grandstream Networks, Inc.
GXV3674_HD/FHD_VF User Manual
Firmware Version 1.0.2.8
Page 8 of 42
Last Updated: 06/2013
PRODUCT OVERVIEW
GXV3674_HD/FHD_VFCamera
1.
2.
3.
4.
5.
6.
Mounting Plate
Top Shield Cover/Screw
Adjustable Wire Shield
Lens
IR Light Array
Light Sensor for IR-Cut
Grandstream Networks, Inc.
GXV3674_HD/FHD_VFMounting Plate
Top metal cover (shielding direct light and rain, etc.)
Adjustable cylinder for wiring shield
1/3”CMOS (1.2M for HD/3.1M for FHD) and Lens
Infrared Light Array
Light Sensor for mechanical IR-Cut switching
GXV3674_HD/FHD_VF User Manual
Firmware Version 1.0.2.8
Page 9 of 42
Last Updated: 06/2013
GXV3674_HD/FHD_VFSpecifications
Table 1: GXV3674_HD/FHD_VFTechnical Specifications
Model
GXV3674_HD_VF
GXV3674_FHD_VF
Video Compression
H.264, MJPEG
Image Sensor Resolution
1/3”, 1.2 Megapixel
1/3”, 3.1 Megapixel
Progressive Scan CMOS,
Progressive Scan CMOS,
1280H x 960V
2048H x 1536V
Image Sensor Sensitivity
Day & night mode, exceptionally low noise levels and low-light
sensitivity.Shutter: 1/10000– 1/30 second
Focal Length
2.8 ~12 mm
Aperture
F1.4, DC-IRIS
Field Angle (FOV)
90° ~ 28° (Horizontal Field)
IR Cut Filter
Yes, Mechanical
Day & Night Mode
IRLED covering up to 25m
Minimum Illumination
0.05 Lux, 0 lux with IR
Responsivity
5.48V/lux-sec (550nm)
1.9V/lux-sec (550nm)
Wide Dynamic Range of
Pixel Dynamic Range
Wide Dynamic Range of
100dB with SNRMAX39dB
120dB with SNRMAX 44dB
Supported Maximum Video
1280x960 (25fps)
2048x1536 (15fps)
Resolution and Frame Rate
1280x720 (30fps)
1920x1080 (30fps)
Video Bit Rate
32 Kbps ~ 8 Mbps, multi-rate for preview & recording
Audio Input
Line-In, 1500 ohms, 0.1Vrms ~ 0.707Vrms
Audio Output
Line-Out, 600 ohms, 0.707Vrms
Audio Compression
G.711u/a, AAC
Embedded Analytics
Motion Detection (up to 16 target areas)
Pre-/post-alarm Buffer
8MB
3MB
Snapshots
Triggered upon events, send via email/FTP
Network Protocol
TCP/UDP/IP, RTP/RTCP, RTSP, DHCP, DDNS, HTTP,
HTTPS, SMTP, FTP, NTP
SIP/VoIP Support
Yes
Power over Ethernet (PoE)
IEEE 802.3af, Class 0
External Cable Connection
Network: RJ45, 10M/100M auto-sensing
3.5mm Line-In
3.5mm Line-Out
Power Input
Dimensions (L x W x H)
255mm (L) x 104mm (W) x 187mm (H)
Weight
1.10kg
Temperature / Humidity
Operating: -20°C ~ +50°C (-4°F ~ 122°F), 10–90% RH (non–
condensing)
Storage: -30°C ~ +60°C (-22°F ~ 140°F)
Power Adapter
Output: 12VDC/1A; Input: 100–240VAC, 50–60Hz
Casing
IP66 compliant weather-proof metal case
Compliance
FCC Part 15,Subpart B Class B; EN 55022 Class B, EN
61000-3-2, EN 61000-3-3, EN 55024, EN 60950-1; C-tick
AS/NZS CISPR 22
Grandstream Networks, Inc.
GXV3674_HD/FHD_VF User Manual
Firmware Version 1.0.2.8
Page 10 of 42
Last Updated: 06/2013
INSTALLATION GUIDE
Minimum Recommended Computer System Requirement
To install GXV3674_HD/FHD_VF, you have to have a computer, PC recommend.
The minimum recommended PC system requirement listed below:
•
Windows XP, Windows Vista, Windows 7 and Windows 8
•
CPU: Intel Pentium 4 or higher, 2 GHz
•
RAM: 1 GB (4 GB recommended for larger systems)
•
Support for DirectX 8.0 and above.
Configure the GXV3674_HD/FHD_VF via Web Browser
The GXV3674_HD/FHD_VF has embedded Web server to respond to HTTP GET/POST requests.
Embedded HTML pages allow user to configure the IP camera through Microsoft Internet Explorer (7.0 or
above), Firefox and Chrome (plug-in from Grandstream required).
•
Download Plug-in from Grandstream website:
http://www.grandstream.com/products/tools/surveillance/xxxxxxx.rar(need revise)
NOTE:
¾ Apple Safari is NOT yet supported and status pending.
¾ Please temporarily disable Antivirus or Internet Security Software when download and install the
Grandstream Plug-in Software.
Grandstream Networks, Inc.
GXV3674_HD/FHD_VF User Manual
Firmware Version 1.0.2.8
Page 11 of 42
Last Updated: 06/2013
Connect the Camera to network with DHCP server (Recommended)
The GXV3674_HD/FHD_VFby default enabled as DHCP client, it will automatically get IP address from
the network with DHCP server running. User can know the IP address assigned to the camera from DHCP
server log or using “SearchTool” from Grandstream GSurf_Pro free VMS software.
1. Download and install the GSurf_Pro software from Grandstream website:
http://www.grandstream.com/products/tools/surveillance/gsurf_pro.zip
2. Run the “Search Tool” in the pull down Menu of “Manage Tool” tag
3. Click on
button to begin device detection
4. The detected devices will appear in the Output field like below
5. Double click the column of the detected camera, the browser will automatically open and link to the
device IP and the web configuration page.
6. The browser will ask for plug-in or ActiveX if not installed, otherwise it will get to Home page and
start to show the video captured by the camera (by default the camera enabled anonymous access)
7. Click “Configuration”, the browser will ask credentials to authorize configuration.
8. Enter the administrator user name and password to access the Web Configuration Interface, the default
user name and password are both set to admin.
9. In step 6, browser will indicate that “This website wants to install the following add-on:
GSViewerX.cabfrom Grandstream Networks Inc.”, allow the installation.
10. The plug-in can be download here:
http://www.grandstream.com/products/tools/surveillance/firefox_plugin.exe
NOTE:
¾ Please temporarily disable Antivirus or Internet Security Software and close all browsers when
download and install the Grandstream Plug-in Software.
Grandstream Networks, Inc.
GXV3674_HD/FHD_VF User Manual
Firmware Version 1.0.2.8
Page 12 of 42
Last Updated: 06/2013
Connect to the Camera using Static IP
If no DHCP server in the network, or the camera does not get IP from DHCP server, user can connect the
camera to a computer directly, using static IP to configure the camera.
The default IP, if no DHCP server; or DHCP offer time out (3 minutes), is 192.168.1.168
1. Connect the computer RJ-45 via an Ethernetcable directly to the IP camera GXV3674_HD/FHD_VF.
2. Configure the computer using Static IP: 192.168.1.XXX (1 Configure -> Security to change the TFTP server's default setting from
"Receive Only" to "Transmit Only" for the firmware upgrade.
4. Start the TFTP server, in the phone’s web configuration page
5. Configure the Firmware Server Path with the IP address of the PC
6. Update the change and reboot the unit
End users can also choose to download the free HTTP server from http://httpd.apache.org/ or use
Microsoft IIS web server.
Configuration File Download
Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through
TFTP or HTTP/HTTPS. “Config Server Path” is the TFTP or HTTP/HTTPSserver path for configuration file.
It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can be
same or different from the “Firmware Server Path”.
A configuration parameter is associated with each particular field in the web configuration page. A
parameter consists of a Capital letter P and 1 to 3 (Could be extended to 4 in the future) digit numeric
numbers. i.e., P2 is associated with “Admin Password” in the ADVANCED SETTINGS page. For a
detailed parameter list, please refer to the corresponding firmware release configuration template.
When Grandstream Device boots up or reboots, it will issue request for configuration file named
“cfgxxxxxxxxxxxx.xml”, where “xxxxxxxxxxxx” is theMAC address of the device, i.e.,
“cfg000b820102ab.xml”. The configuration file name should be in lower cases.
Currently GXV3674_HD/FHD_VF only support XML configuration.
Grandstream Networks, Inc.
GXV3674_HD/FHD_VF User Manual
Firmware Version 1.0.2.8
Page 36 of 42
Last Updated: 06/2013
RESTORE FACTORY DEFAULT SETTING
WARNING!
Restoring the Factory Default Setting will DELETE all configuration information of the camera. Please
BACKUP or PRINT out all the settings before approach to following steps. Grandstream will not take any
responsibility if you lose all the parameters of setting or cannot connect to your VoIP service provider.
FACTORY RESET
Reset from Web Interface
This page allows user to configure dynamic network related parameters:
Figure 18: Factory Reset from Web Interface
Grandstream Networks, Inc.
GXV3674_HD/FHD_VF User Manual
Firmware Version 1.0.2.8
Page 37 of 42
Last Updated: 06/2013
IP SURVEILLANCE FAQ
1. Whatisthedefault IPaddress of theGXV3674_HD/FHD_VF?
A: Thedefault IPconfigurationisDHCP.
2. Why canI not view thelive videostreamin Microsoft InternetExplorer?
A: Pleasedouble checkwhether the Grandstream Plug-in/Active-X isinstalledcorrectly.
OnceyoulogintotheGXV3674_HD/FHD_VFwebinterface,InternetExplorerwill indicatethat this
websitewantstoinstalltofollowingadd-on:GSViewer.cab‘ fromGrandstreamNetworks, Inc.Please
install thisadd-onwhen promptedbyIE.
3. Howdoyoumanuallyuninstall theGrandstreamvideo vieweradd-on forIE?
Pleasefollowthese steps touninstalltheadd-on:
1. DeletetheGSViewerX ControlfromC:\WINDOWS\Downloaded Program Filesdirectory
2. DeleteGSNetClient.dll, GS_Replay.exe, GSViewerX.ocx,hi_h264dec_w.dll,
lik_VoiceEngine_dll.dllandGSViewerX.inffrom C:\WINDOWS\system32
4. Why can’t I accesstheGXV3674_HD/FHD_VFwebconfigurationinterface?
Q1: Isyourinternet service down?
A1: Connect a PCtothe internet totest theconnection.
Q2:ArethePCandthedevice indifferent subnets?
A2: Check thesubnet mask and defaultgatewayofthedevice and PC.
Q3: Is there aconflict withanother IPaddress?
A3:TrytochangetheIPaddressof thedevice.
Q4:HastheHTTPport beenchanged?
A4: Contact theadministratorof thedevicefor more information.
5. The GXV3674_HD/FHD_VFweb configuration pageisnot displayed correctly inIE8?
InIE8,CompatibilityView
mightneed
tobeenabled
fortheGXV3674_HD/FHD_VFweb
configurationpagetoloadproperly.Toenablecompatibilityview,openIE8,click
Tools,
CompatibilityViewSetting,andaddtheGXV3674_HD/FHD_VFwebconfigurationpagesto
the
CompatibilityView.
Grandstream Networks, Inc.
GXV3674_HD/FHD_VF User Manual
Firmware Version 1.0.2.8
Page 38 of 42
Last Updated: 06/2013
6. Why doesIEindicate to install Grandstream Video Vieweradd-onaftera firmware
upgrade? Theadd-onwasproperlyinstalledbeforethefirmwareupgrade process.
Newfirmware willoftenupgradetheadd-onaswell.Towatchthelivevideostream,youmust install
thenewestversion oftheadd-on.
7. Howdoyouwatchsecondaryvideostream?
Logintothehomepageof theGXV3674_HD/FHD_VFwebGUI,clickPlaytowatchthevideostream.
Towatchasecondaryvideostream,rightclickonthevideo,andselect SecondaryStreamon thepopupmenu.TryreinstallingtheGrandstreamVieweradd-onforIEifyoucannotseethe video stream.
8. WhatisDDNS? Isit important for IP surveillance producttohaveDDNS support?
DDNSisanacronymforDynamicDomainNameService.ItisimportanttochooseanIP
networkcamerathat has DDNS support fordynamic
IPaddresses.ChancesarethatthenetworkhasadynamicIPaddress(whichchangeswitheverylogon).
A DDNSservicemakessure that thecamera‘sIPaddressalwaysmatchesup to thecurrent
serveraddress.DDNS alsoallowsawebsitetobelinked totheIPcamerathatis constantlyupdatedwith
thecorrect informationand hasareliablefeed.
9.WhyisWindowsMediaPlayerunabletoplaythe recordedvideo files?
TheGXV3674_HD/FHD_VFusestheH.264videocodec. WindowsMediaPlayermaylackthe
properH.264 decoderto play the recorded video.Pleasedownloadthe MicrosoftFFDShow
H.264 decoder from http://sourceforge.net/projects/ffdshow-tryout/ and install it.
10. Alarm Triggered Events do not work with GSurf_Pro?
PleasedoublechecktheAlarmActiononyourGXV3674_HD/FHD_VF.Loginto
thewebGUIofthe
GXV3674_HD/FHD_VF, goto theMotionDetectionorAlarmEventspage,and makesureoption
Upload to AlarmCenter ischecked.
11.Recommendedto savethevideo files indifferentdirectories when usingGSurf_Pro?
Itisbetterto savevideofilesindifferentdirectoryto prevent accidental deletion of the recorded
files you need.
12.Howto use acellphone to watchtheGXV3674_HD/FHD_VFvideostream?
Youmustsetthevideoresolutionto QCIF towatchtheGXV3674_HD/FHD_VFvideostream froma
cell phone.Makesuretoset thebit rateto 64kbpstoensurethebestvideoquality.
13. What Smartphone application should I use to view the video?
There are free application and paid version application for this, like: IP Cam Viewer
http://hit-mob.com/
Grandstream Networks, Inc.
GXV3674_HD/FHD_VF User Manual
Firmware Version 1.0.2.8
Page 39 of 42
Last Updated: 06/2013
14.WhytheIPaddressofthedeviceNOT resetwhenclicking the“Restore”button?
The GXV3674_HD/FHD_VFcouldbeinstalledinareas thatarenoteasy toaccess. Forexample,it
couldbeinstalledontheroofof abuildingorthe ceilingofanoffice.
Thismakesit difficultto
reinstallthedevice,thereforethe“Restore” functionwillnotcleartheIP address.
15.Why can’t thelivevideo streambeviewedusing amobile phoneorGSurf_Pro
afterchangingthe HTTPPortofthedevice?
MakesurethattheRTSP
portofthedeviceissetto2000plustheHTTP
Portnumber.For
example,iftheHTTP portis88,thentheRTSP portofthedevicethatyouconfiguredon GSurf_Pro or
mobile phone should be2088.
16.Port forwarding
Twoportsmustbe
forwardedonyourroutertowatchvideofromaGXV3674_HD/FHD_VFthatis
locatedona privatenetworkfromaPCina publicnetwork.
Thewebport(HTTP)and the
RTSPport.PleasemakenotethattheRTSPportnumberchangesaccordingtothewebport.
Ifthe
webportis80,thenthe
RTSP
portis554.Ifthe
webportisnot80,thenthe
RTSP
port
equalsthewebport+2000. Forexample,ifthewebportis88,thentheRTSPportwillbe 2088.
Grandstream Networks, Inc.
GXV3674_HD/FHD_VF User Manual
Firmware Version 1.0.2.8
Page 40 of 42
Last Updated: 06/2013
17.Tested PCdisplayadapters.
DisplayAdapter
TestResult
SiS 650/651/740/661 FX/741/760Series
Intel®82945R Express ChipsetFamily
Worksnormally
Worksnormally
VIA/S3G UniChromeProIGP
Worksnormally
NIVDIAGeforce 7300GS
Worksnormally
SiS 661FX
Worksnormally
SiS MirageGraphics
Worksnormally
SiS 661 Series
Worksnormally
Intel®G33/G31Express
Worksnormally
SiS Mirage3Graphics
Worksnormally
SiS 661FX/GXMirageGraphics
S3 GraphicsProSavageDDR(Microsoft Corporation)
Worksnormally
Worksnormally
XGI Velari Z7/Z9/Z9S V1.08.12
There issomedelay
when playingvideos.
Intel®965ExpressChipsetFamily
ATI Mobility Radeon X1300
Worksnormally
Worksnormally
Intel® G45/G43ExpressChipset
Mobile Intel965 ExpressChipsetFamily
Worksnormally
Worksnormally
Mobile Intel®4SeriesExpressChipsetFamily
Mobile Intel®945GMExpressChipsetFamily
Worksnormally
Worksnormally
Mobile intel®915GM/GMS,910GML ExpressChipsetFamily
Worksnormally
Intel®G45/G43ExpressChipset
Worksnormally
ATITechnologies,RAGE XLPCI
Thisdisplayadapter
cannotdisplay videos.
Grandstream Networks, Inc.
GXV3674_HD/FHD_VF User Manual
Firmware Version 1.0.2.8
Page 41 of 42
Last Updated: 06/2013
FCC Statement:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Any Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
—Consult the dealer or an experienced radio/TV technician for help.
Grandstream Networks, Inc.
GXV3674_HD/FHD_VF User Manual
Firmware Version 1.0.2.8
Page 42 of 42
Last Updated: 06/2013

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