HP Visualize J6000 Workstation Service Handbook (a5990 90030) Lpv37677

User Manual: HP hp Visualize J6000 workstation service handbook (a5990-90030)

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Service Handbook
HP VISUALIZE J6000 Workstations

Manufacturing Part Number: HP Part No. A5990-90030
Edition E0700

Notice
The information contained in this document is subject to change without
notice.

Restricted Rights Legend
Use, duplication, or disclosure by government is subject to restrictions as
set forth in subdivision (c) (1) (ii) of the Rights in Technical Data and
Computer Software Clause at DFARS 252.227.7013.
© Copyright 2000 Hewlett-Packard Company. All Rights Reserved.
This document contains proprietary information that is protected by
copyright. All rights are reserved. No part of this document may be
photocopied, reproduced or translated to another language without the
prior written consent of Hewlett-Packard Company.
UNIX is a registered trademark in the United States and other
countries, licensed exclusively through X/Open Company Limited.
© Copyright 1980, 1984 AT&T, Inc.
© Copyright 1979, 1980, 1983 The Regents of the University of
California.
This software and documentation is based in part on the Fourth Berkeley
Software Distribution under license from the Regents of the University
of California.

Contents

1. Product Information
Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Net Dimensions and Weights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Key Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Front Panel Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Thumbscrew on the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
System LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Internal Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Connectors on the Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Internal Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Site Preparation and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
2. Configuration
Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Workstation Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Field Replaceable Unit (FRU) Configurations . . . . . . . . . . . . . . . . . . . . .32
Internal Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
I/O Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
3. Troubleshooting

Contents

Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Introduction to Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Flowcharts for Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Dealing with a Boot Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Special Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Searching for Bootable Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Stable Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Boot Command Notations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Supported Boot Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Intermediate System Loader (ISL) Environment . . . . . . . . . . . . . . . .

41
41
42
42
42
43
43

Identifying LCD-Indicated Conditions . . . . . . . . . . . . . . . . . . . . . . . . . .
Selftest Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Memory Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chassis Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

44
44
45
46

Running System Verification Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Running ODE-Based Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Using the System Board LEDs for Troubleshooting . . . . . . . . . . . . . . . 71
Interpreting the LED Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Troubleshooting with System Board LEDs . . . . . . . . . . . . . . . . . . . . . 73
4. Field Replaceable Units (FRUs)
Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Exchange and Nonexchange Part Numbers . . . . . . . . . . . . . . . . . . . . . . 81
FRU Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Electrostatic Discharge (ESD) Precautions . . . . . . . . . . . . . . . . . . . . . 84

Contents

Prerequisite Steps for All Removal and Replacement Procedures . . .85
Front Bezel and Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Internal CD ROM Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
PCI Cage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Removing the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Replacing the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Removing and Replacing the Real-Time Clock. . . . . . . . . . . . . . . . . . .99
5. Boot Console Handler
Chapter Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Boot Console Handler Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Accessing the Boot Console Handler . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Boot Console Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Booting the Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Searching for Bootable Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Resetting the Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Displaying and Setting Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Displaying and Setting the Monitor Type . . . . . . . . . . . . . . . . . . . . . . .115
The Monitor Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Displaying the Current Monitor Configuration . . . . . . . . . . . . . . . . .116
Setting the Monitor Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Setting the Monitor Type at Power On . . . . . . . . . . . . . . . . . . . . . . . .118
Troubleshooting Monitor Problems . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Changing the Console to an External Terminal . . . . . . . . . . . . . . . . .119
Displaying the Current Memory Configuration. . . . . . . . . . . . . . . . . . .120
Displaying the Status of the I/O Slots . . . . . . . . . . . . . . . . . . . . . . . . . .122

Contents

Setting the Auto Boot and Auto Search Flags . . . . . . . . . . . . . . . . . . . 123
Displaying and Setting the Security Mode . . . . . . . . . . . . . . . . . . . . . . 124
Displaying and Setting Fastboot Mode . . . . . . . . . . . . . . . . . . . . . . . . . 125
Displaying the LAN Station Address . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Displaying System Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Displaying PIM Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Using Remote Power-On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Troubleshooting Hint for an Unresponsive RPC. . . . . . . . . . . . . . . . 129
Setting the Fan Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Rack-Mount Fan Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Desk-Side Fan Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Initial System Loader (ISL) Environment . . . . . . . . . . . . . . . . . . . . . . 132
Invoking ISL from the Boot Console Handler . . . . . . . . . . . . . . . . . . 132
ISL User Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
6. Block Diagram
System Board and PCI Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
A. Specifications
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Altitude . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DC Magnetic Field Interference. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Electromagnetic Interference (EMI) . . . . . . . . . . . . . . . . . . . . . . . . .
Electrostatic Discharge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Humidity (Non-condensing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Leakage Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Shock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

138
138
138
138
138
138
138
138
139

Contents

Vibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Input Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
B. SCSI Connections
Appendix Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
SCSI Bus Differences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
SCSI Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Assigning SCSI Device IDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145
Assigning External SCSI Device IDs . . . . . . . . . . . . . . . . . . . . . . . . .145
Assigning Internal SCSI Device IDs . . . . . . . . . . . . . . . . . . . . . . . . . .146
C. Related Documentation
Additional Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Site Preparation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Installation Poster and Getting Started Guide. . . . . . . . . . . . . . . . . .148
Parts and Replacement Guide and Technical Reference . . . . . . . . . .148

Contents

1 Product Information
This chapter provides general product information about the HP VISUALIZE J6000
workstation. This information is provided to help familiarize you with the main features
and components of the workstation.

Product Information
Chapter Overview

Chapter Overview
This chapter contains the following main sections:
• Product Description
• Front Panel Components
• Rear Panel Components
• Internal Components
• Monitors
• Keyboard and Mouse

Product Description
The HP VISUALIZE J6000 workstation is a high-performance system capable of handling
the most complex problems in computational analysis, advanced 3-D design, and electronic
circuit design and verification.
The J6000 has two PA-8600 microprocessors and sixteen memory slots on its system
board. It has a 715 Watt power supply with no DC/DC converter units required.

Net Dimensions and Weights
The dimensions for the deskside system are listed below.
• Depth: 25.8 inches (65.5 cm)
• Width: 10.0 inches (25.4 cm)
• Height: 19.8 inches (53.3 cm)
The dimensions for the rack system are listed below.
• Depth: 24.5 inches (62.2 cm)
• Width: 16.7 inches (42.4 cm)
• Height: 3.4 inches (8.6 cm)

Chapter 1

Product Information
Product Description

. Table 1-1 lists the net weights for the J6000.
Table 1-1. Net Weights for the J6000 Workstations
Weight
Deskside Configuration

Min. - 40lbs. (17 kg.)
Max. - 49 lbs (22 kg.)

Maximum Configuration (Rack
Mount)1

Min. - 36lbs. (16 kg.)
Max. - 41 ls. (18 kg.)

Maximum Configuration (Twenty
Fully Equipped Workstations and
the Rack)

1200 pounds (544 kg)

1. The rails weigh approximately 10 lbs. (4 kg.). This weight is not included in these
figures.

NOTE

Chapter 1

For environmental and electrical requirements, see Appendix B.

Product Information
Product Description

Key Features
The J6000 workstations have the following key features.
• CPUs:
— Two 552MHz PA-8600 microprocessors, each with 0.5 MB instruction cache and 1.0
MB data cache.
• Operating System (Native HP-UX):
— 32-bit support requires HP-UX version 10.20 plus the June 1999 Workstation ACE
(Additional Core Enhancements)
— 64-bit support requires HP-UX version 11.0 plus ACE 9911
• User Interface: HP CDE (Common Desktop Environment) graphical user interface
• Compatibility: Source- and binary-code compatible with the B-, C-, and J-Class
product families
• Main Memory: Using 512MB or 1 GB DIMMs
— Sixteen DIMM slots in pairs (from 1GB up to 16GB total)
• Power Supply:
— 500 Watt (output power), 715 Watt (input power) with two VRM modules
• Remote Power-On
— Remote power-on feature that allows you to power up and shut down your
workstation remotely through the RS232 port.
• Internal Storage Devices:
— Up to two Low-Voltage Differential (LVD) SCSI hard drives.
— One optional ATAPI Slim-line CD drive.
• Standard Networking: Ethernet IEEE 802.3 RJ45, Twisted Pair 10/100 Base T
• Standard I/O: Two GB/sec. aggregate I/O bandwidth
— Two low-voltage differential (LVD) SCSI buses. One dedicated to the two internal
disk drives and one for the external devices (multi-mode).
— Two USB (Universal Serial Bus) connectors (keyboard and mouse)
— Two serial interface connectors (RS-232C)
— Audio connectors (line input, line output, headphone, and microphone)

Chapter 1

Product Information
Product Description

• I/O Expansion Capabilities: 64-bit PCI (Peripheral Connect Interface) slots
— Three PCI-4X slots at 3.3V, 66MHz
• Optional Graphics Cards Currently Supported:
— HP VISUALIZE-fx10
— HP VISUALIZE-fxe
• Monitors Currently Supported:
— PC compatible monitors that support a minimum resolution of 1024×768 and a
frequency of 75Hz
• Standard Keyboard: The USB connector provides an interface for the keyboard to the
system. This keyboard provides the standard keys found on most PC keyboards.
• Mouse: The HP mouse (USB) has left, middle, and right buttons that function the same
as most mice. For general information on the various cursor shapes associated with
different areas of HP CDE while using a mouse, see the Using Your HP Workstation
document.

Chapter 1

Product Information
Front Panel Components

Front Panel Components
Before powering on your system, you should become familiar with the system unit
controls.
Figure 1-1 shows the front panel components with the bezel attached.
Figure 1-1. System Unit Front Panel Controls With Bezel
CD ROM Bay

System LCD

Hard Drive Bays

Power Switch

Figure 1-2. System Unit Front Panel Controls With Bezel Removed
CD Drive

Hard Disk Drive Bay Areas

CAUTION

Locking Screw

Captive Thumbscrew

System LCD

This workstation is designated for two-person lifting. It weighs
approximately 36 to 49 pounds (16 to 22 kg), depending on the configuration.
Do not attempt to lift it by yourself, or injury may result.

Power Switch
This switch turns the system on and off. When you turn your workstation off, the operating
system automatically executes the shutdown -q command. This prevents any damage to
programs and data on your system disk. Turning the power switch back on again
automatically boots up the HP-UX operating system if your system has been configured to
auto boot.

Chapter 1

Product Information
Front Panel Components

Thumbscrew on the Front Panel
There is one captive thumbscrew near the center of the front panel. Loosening and pulling
toward you with this screw allows the top panel to be removed. The top panel must be in
place or the system will not power up.
Between the LCD panel and the CD ROM drive, there is a threaded hole for an optional
locking screw. The locking screw is included in the bag of miscellaneous parts which comes
with the workstation. This locking screw allows the user to protect his/her workstation
form unwanted entry.

System LCD
The Liquid Crystal Display (LCD) indicator is located on the front panel. The LCD has two
16 characters lines. The LCD displays messages about the state of the system, including
chassis codes. The symbols in Figure 1-3 appear in the LCD if you have the HP-UX 10.20
or 11.0 operating system booted on your system. They represent the different system
activities.
Figure 1-3. LCD Symbols
Operating system running (Heart Beat)
Disk access in progress
Network receive in progress
Network transmit in progress

Chapter 1

Product Information
Front Panel Components

Internal Storage Devices
The J6000 workstations support the following internal storage devices, which are also
located on the front panel, under the bezel:
• Up to two hot-pluggable, Low-Voltage Differential (LVD) hard disk drives
• One ATAPI (IDE) Slim-Line CD drive (optional)
The following subsections describe these internal storage devices.
Hard Disk Drive(s)
The J6000 workstations can support up to two hot-pluggable, Low-Voltage Differential
(LVD) hard disk drives. These hard disk drives are 3.5-inch form factor, 10K RPM devices
which connect to Ultra2 Wide LVD (Low Voltage Differential) SCSI interfaces on the disk
bay backplane. The hard disk drive bays are located on the lower left side of the front
panel, below the CD ROM drive. See Figure 1-1.
The two hard disk drive models currently supported are:
• 18 GB LVD 10K RPM disk drive (Product Number A4998A)
• 36 GB LVD 10K RPM disk drive (Product Number A6013A)
NOTE

The ability to hot plug the hard disk drive(s) requires MirrorDisk/UX
(Product Number B5403BA on HP-UX 10.20, or B2491BA on HP-UX 11.0
ACE 9911).

Chapter 1

Product Information
Front Panel Components

The Hot-Plug Process
The physical aspect of inserting and removing a disk drive is discussed in the document
that comes with the drive. However, the operating system must be prepared for the
insertion or removal of a disk, or unexpected and harmful effects may occur.
There is a significant difference between the terms “hot-pluggable” and “hot-swappable”.
Hot swapping happens at the device level; that is, a hot-swappable device manages
insertion/removal on its own without assistance from HP-UX commands. The disk drive(s)
in the J6000 are not hot-swappable; they are merely hot-pluggable. Thus, a manual
software procedure must be done in order to safely remove or insert disk drives while the
system is running.
The hot-plug process allows you to replace a defective disk drive in a high-available system
while it is running.
Replacing a Failed Disk Drive
In the context of replacing a failed disk drive, the system administrator must determine
which disk has failed. Depending on how the system was set up, the identity of the failed
drive may or may not be obvious. This determination may be done in either of two ways:
• Tracking the error message written by the LVM (Logical Volume Manager) to the
system console and/or a log file. For information on LVM commands, see the man pages
for vgchange, lvreduce, vgfgrestore, lvlnboot, lvextend, lvsync, etc.
• If installed, run the diagnostic utility Support Tool Manager (xstm) to determine disk
malfunction.
The removal of a defective disk drive from an active file system is supported through LVM
commands if hot-pluggable disks have been configured into the HP-UX file system with
LVM. To provide high availability, without impact to users, the disks must also be
configured as mirrored disks. Disk-mirroring is accomplished through use of the
MirrorDisk/UX software (HP part number B5403BA); for information on classes, see
http://www.hgp.com/education/courses/h628s.html.
No graphical user interface is currently offered through the System Administrator
Manager (SAM) for doing the required LVM commands because manipulation of the LVM
requires specialized knowledge that only experienced system administrators are expected
to have (see below for details).

Chapter 1

Product Information
Front Panel Components

Hot-Plug Example
The following example describes a particular system problem where the solution is to
replace a hot-plug disk module.
Volume group /dev/vg00 contains the two disks, with the logical volume configuration as
shown:
Table 1-2. Example Configuration
Volume Description

Volume Description

Logical Volume 1

Logical Volume 3

Logical Volume 2

Logical Volume 4

Logical Volume 3

Logical Volume 5

hardware address
10/0/12/0.0
device file (/dev/dsk/)
c2t6d0

10/0/13/0.0
c2t5d0

The system problem for this example is that the disk at hardware address 10/0/13/0.0 has
a head crash, and as a result, is unusable. The steps described in the Hot-Plug Procedure
section below outline a method that can be used to recover from this state.
1. All of the replaced disk’s in-use extents must belong to mirrored logical volumes which
were created with the “strict” option (-s); see the documentation for MirrorDisk/UX.
2. You must have an up-to-date configuration backup file. This is done automatically each
time an LVM command changes LVM configuration.
The default backup file’s path is:
/etc/lvmconf/.conf
For example,
/etc/lvmconf/vg00.conf
3. The replacement disk must be the same product ID as the replaced one.
NOTE

HP often uses different manufacturers for disks having the same product
number. The hot-plug manual procedure will not update the disk driver’s
internal information to that of the replaced disk.

The replacement disk will have the same capacity and block size as the defective disk
because they have the same product number. The only field that could be incorrect is the
string specifying the vendor’s name. This will not affect the behavior of the LVM. If it is
desired to update the manufacturer’s name, the disk’s volume group must be deactivated
and reactivated. See the HP-UX System Administration Tasks manual for details.

Chapter 1

Product Information
Front Panel Components

The Hot-Plug Procedure
These are the steps required to properly hot-plug a disk drive:
Step 1
• Check if the LVM found the physical volume to be defective when the volume group was
activated.
• The “vgchange -a y” command would have printed the following message on the
console:
WARNING:
VGCHANGE:WARNING: COULDN’T ATTACH TP THE VOLUME GROUP
PHYSICAL VOLUME “/DEV/DSK/cXtXdX”
THE PATH OF THE PHYSICAL VOLUME REFERS TO A DEVICE THAT DOES NOT
EXIST, OR IS NOT CONFIGURED INTO THE KERNEL.
• If the status of the “vgchange -v vg02” is unknown, you may check if this occurred by
doing a vgdisplay command:
vgdisplay
For our example:
vgdisplay /dev/vg00
• If the disk was defective at vgchange time, the following messages
will be printed one or more times:
WARNING:
VGDISPLAY: WARNING: COULDN’T QUERY PHYSICAL VOLUME
“/DEV/DSK/cXtXdX”
THE SPECIFIED PATH DOES NOT CORRESPOND TO PHYSICAL VOLUME
ATTACHED TO THE VOLUME GROUP.
VGDISPLAY: WARNING: COULDN’T QUERY ALL OF THE PHYSICAL
VOLUMES
• If you see these messages, the disk was defective at the time the volume group was
activated.
Otherwise, your disk became defective after the vgchange and you must continue with
step 2 of this procedure.

Chapter 1

Product Information
Front Panel Components

Step 2
• Reduce any logical volumes that have mirror copies on the faulty disk so that they no
longer mirror onto that disk (note the -A n option). This will take a several minutes.
lvreduce -m 0 -A n /dev/dsk/
(for 1-way mirroring)
For example:
lvreduce -m 0 -A n /dev/vg00/stand /dev/dsk/c2t5d0
lvreduce -m 0 -A n /dev/vg00/swap /dev/dsk/c2t5d0
lvreduce -m 0 -A n /dev/vg00/ /dev/dsk/c2t5d0
The number of logical volumes that this step needs is variable. For instance, on a mirror
of a root disk you should have at least three logical volumes: /stand (is
lvol1), /swap (is lvol2), and / (is lvol3). Note that if your root mirror disk dies,
you need to do the following:
— Follow the procedure in the section “Initial System Loader (ISL) Environment” in
the chapter “Boot Console Handler” in this document. At the Main Menu prompt
boot from the good disk.
— Type y at the Interact with ISL prompt and press Enter.
— Type this command at the ISL prompt and press Enter: hpux -lq
The -lq option stands for loss of quorum. Once this procedure has been completed the
system will boot.
Step 3
• Replace the faulty disk.
• Do an ioscan on the replaced disk to insure that it is accessible and also as a double
check that it is a proper replacement.
For example:
ioscan /dev/dsk/c2t5d0
Step 4
• Restore the LVM configuration/headers onto the replaced disk from your backup of the
LVM configuration:
vgcfgrestore -n /dev/rdsk/cxtxdx
where x is the logical unit number of the disk that has been replaced.
For example:
vgcfgrestore -n /dev/vg00

/dev/rdsk/c2t5d0

Chapter 1

Product Information
Front Panel Components

Step 5
• Attach the new disk to the active volume group with the vgchange command.
vgchange -a y /dev/vg00
Step 6
• If the disk is not a mirror of a root disk, then skip this step.
• Run the mkboot command. For example:
mkboot /dev/rdsk/c2t5d0
• Run lvlnboot -R to relink the replaced disk into the Boot Data Reserved Area of all
the Physical volumes in the Volume group.
lvlnboot -R
Step 7
• Run the lvsync command to synchronize the physical extents of each logical volume
specified by logical volume path. Synchronization occurs only on physical extents that
are stale mirrors of the original logical extent.
lvsync /dev//
For example:
lvsync /dev/vg00/stand
lvsync /dev/vg00/swap
lvsync /dev/vg00/
At this stage, your system should be fully functioning. Use the xstm command to verify.

Chapter 1

Product Information
Front Panel Components

CD ROM Drive (Optional)
As an optional component, the J6000 workstations support one slim-line CD ROM drive
with an ATAPI (IDE) interface.
Figure 1-4 shows the operating features of the CD ROM drive, and Table 1-3 describes
these features.
Figure 1-4. CD ROM Drive Features

Emergency Eject
Button
Eject Button

Disk Tray

Busy Indicator
Light

Table 1-3. CD ROM Drive Features
Feature

Purpose

Busy Indicator

• Lights during a data access operation and during a data
transfer.
• Flashes at a one second rate when a disk is loaded.
• Continues to flash if a disk or hardware error is detected.
• Flashes at a three second rate while playing an audio disk.

Emergency
Eject Hole

Opens the Disk Tray when the end of a paper clip is inserted
into it. Used when the workstation does not have power and
the Disk Tray cannot be opened by pressing the Eject Button.

Eject Button

Opens the Disk Tray so that a CD ROM disk may be inserted
in it or removed from it. When the drive is in use, press the
Eject Button for more than one second to open the Disk Tray.
The Disk Tray does not open if the workstation power is off.

Disk Tray

Holds the CD ROM disk. (Note that this style of CD ROM
drive does not use a disk caddy.)

Chapter 1

Product Information
Rear Panel Components

Rear Panel Components
This section describes the following components on the system unit’s rear panel. Figure 1-5
shows the locations of these rear panel components.
• Power cord connector
• Transfer of Control (TOC) Button
• Audio connectors
• Two serial ports
• 802.3 Twisted Pair (TP) LAN connector
• Two USB connectors
• Single-Ended/Low-Voltage Differential (SE/LVD) SCSI connector
NOTE

To maintain FCC/EMI compliance, verify that all cables are fully seated and
properly fastened.

Figure 1-5. System Unit Rear Panel Connectors
Serial Port 1
LAN Connector
Power Connector
Serial Port 2

I/O Card Slots

IOIOI

SERIAL

USB
2

LAN TP 10/100

SCSI

LVD

slot 1
slot 2
slot 3

COMPATIBLE CABLE REQUIRED

TOC

USB Connectors
Audio Connectors

Chapter 1

SE/LVD
SCSI
Connector

15-Pin D-Sub
Connector
(optional graphics card)

Product Information
Rear Panel Components

Connectors on the Rear Panel
Power Cord Connector
Plug the power cord into the power cord connector to provide AC power to the workstation.
The J6000 power cord is rated at 15A for a 100–120V source.
RS-232C Serial Connectors
You can attach a variety of pointing devices (such as a mouse or trackball) or peripheral
devices (such as printers, plotters, modems, and scanners) to the RS-232C Serial
Input/Output (SIO) ports on this workstation. Consult the documentation that
accompanies the device for specific information concerning its use.
LAN 10/100 BaseT RJ45 Connector
Your workstation has a built-in Twisted Pair (TP) connector for the 802.3 (ETHERNET) or
10 BaseT/100 BaseT network. Your workstation will automatically select the correct
network setting.
USB Connectors
The two Universal Serial Bus (USB) connectors support only the HP keyboard, mouse, or
hub (D6804A). You can connect the HP keyboard, mouse, or hub in either of the USB
connectors.
The USB mouse and keyboard were shipped with your system unit. The HP hub can be
ordered separately. Note that you should consult the documentation that accompanies
each input device for specific information concerning its use.
For more information on the Universal Serial Bus, use your browser to access the following
URL:
http://www.usb.org.
HP Hub for USB Devices
The HP USB hub provides you with the ability to connect more than two USB devices to
the workstation, as well as the ability to extend the USB device’s cable length. As an
example, you may desire to locate the workstation’s keyboard and mouse at a greater
distance from the workstation, but the keyboard and mouse cables are not long enough. To
increase the cable length, you must make use of the USB hub’s extra cable length and
connect the hub’s cable to one of the two connectors on the back of the workstation. You
then connect the keyboard and mouse into their separate connectors on the USB hub.

Chapter 1

Product Information
Rear Panel Components

SCSI Connectors
There is one Single-Ended/Low-voltage Differential (SE/LVD) SCSI connector on the rear
panel. This connector will support SE SCSI and LVD SCSI, but not both at the same time.
Use the SCSI connector to connect external SCSI devices such as hard disk drives, optical
disk drives, DDS-format tape drives, and CD ROM drives.
Consult the documentation that accompanies each SCSI device for specific information
concerning its use. Also see Appendix B, “SCSI Connections,” for information about
connecting SCSI devices to the J6000 workstations.
CAUTION

Do not mix SE and LVD SCSI devices on the same SCSI bus as this can cause
reduction of device performance.

Audio Connectors
Your workstation has audio input and output capability through external input and output
connectors on the rear panel and through an internal speaker. The rear panel contains the
line input jack, line output jack, headphone jack, and microphone jack connectors.
Figure 1-6. Audio Connectors

Line Input

Line Output

Headphone

Microphone

The audio connectors are standard stereo audio mini-jacks. Hewlett-Packard recommends
using gold-plated plugs available through audio retailers for best quality recording and
playback through the external connectors. Table 1-4 on the next page provides a summary
of the audio electrical specifications.
Table 1-4. Audio Electrical Specifications
Frequency Response

25 Hz to 20 kHz

Input Sensitivity/Impedance:
– Line in
– Microphone

2.0 Vpk/47 Kohm
22 mVpk/1 Kohm

Chapter 1

Product Information
Rear Panel Components

Table 1-4. Audio Electrical Specifications
Maximum Output
Level/Impedance:
– Line out
– Headphones
– Speaker (internal)

2.8 Vpp/47 Kohm
2.8 Vpp/50 ohm
5.9 Vpp/48 ohm

Output Impedance:
– Line out
– Headphones

619 ohm
118 ohm

Chapter 1

Product Information
Internal Components

Internal Components
This section describes the internal components of the J6000 workstations.
For instructions on how to remove the workstation’s top panel in order to access these
internal components, as well as instructions on how to remove and replace these internal
components to service them, see Chapter 4.
Figure 1-7. Internal Components of the J6000

16 Memory Slots

Processor 0

Processor 1
VRMs

System Board
The system board in the J6000 contains the PA-RISC microprocessors, memory slots, and
PCI cage as well as connectors to other components.

Chapter 1

Product Information
Internal Components

Microprocessors
The J6000 has two PA-8600 microprocessors with operating frequencies of 552 MHz. Each
processor has 0.5 MB instruction cache and a 1.0 MB data cache. Each microprocessor is
cooled by a “turbocooler” which consists of a cylindrical heat sink and an integrated fan.
Power Supply
The power system is comprised of one apparent power factor 500W output power supply.
The maximum power needed by a fully-configured SPU is 715W input power. The
temperature sensor is located in the front of the power supply. The power supply weighs
approximately 8 lbs. (4 kg.). Please note that the system speaker is located in the power
supply.
CAUTION

HP does not recommend and does not support the use of “ferro-active” or
“ferro-resonant” power correction in conjunction with the J6000 workstation.
This type of line conditioner represents an older technology that is not
compatible with the most recent designs in active Power Factor Correction
(PFC) power supplies such as those in the HP J6000 workstations.
“Ferro-active” or “ferro-resonant” line conditioners may cause an increase in
total harmonic distortion and may produce significant and unpredictable
voltage regulation anomalies.

PCI Cage
The PCI (Peripheral Connect Interface) cage is located on the left side of the system board,
behind the CD ROM and hard disk drive bays. There are three PCI-4X, 64 bit, 3.3v, 66
MHz slots which provide I/O expansion capabilities for the workstation. There are no
primary and secondary card slots.
CD ROM and Hard Disk Drive Bays
The J6000 supports two Low-Voltage Differential (LVD) SCSI hard disk drives (one
standard and one optional) and one optional ATAPI slim-line CD ROM drive. The internal
SCSI Bus is independent of the external SCSI Bus.
The hard disk drives are hot-pluggable. More information on this was provided earlier in
this chapter in the Hard Disk Drive section.
Voltage Regulator Modules (VRMs)
NOTE

These VRMs are designed to function ONLY with the J6000 power supply.
The output is 2VDC. The maximum current is 52A.

Chapter 1

Product Information
Monitors

Monitors
The J6000 workstations currently support the following HP monitors:
• 19-inch (18.3-inch viewable) VGA 1600×1200 color monitor (Product Number A4575A)
• 21-inch (19.9-inch viewable) VGA 1600×1200 color monitor (Product Number A4576A)
• 18.1-inch L1800 color flat panel display VGA up to 1280×1024 (Product Number
D5065W)
• 19-inch (18-inch viewable) display VGA 1600x1200 (Product Number D8910W)
• 21-inch (19.8-inch viewable) display VGA 1800x1440 (Product Number D2847A)
• 24-inch (22.5-inch viewable) display VGA 1920x1200 (Product Number A1295A)

Keyboard
The standard USB keyboard (Product Number A4983-604xx – the actual suffix number
depends on the localized version of the keyboard) with the J6000 workstations is a 104-key
input device. It is a PC-104 compatible keyboard.

Mouse
The USB mouse is either a scroll wheel type mouse (Product Number A4983-60101) where
the scroll wheel also serves as the middle button, or a true three-button type mouse
(Product Number A4983-60111).

Site Preparation and Installation
For information on:
• Preparing customers’ sites for the delivery and installation of J6000 workstations, refer
to the HP VISUALIZE J6000 Site Preparation Guide (www.docs.hp.com)
• Installing J6000 workstations, refer to the QuikInstall Poster which came with the
workstation (Part Number A5991-90000) and the Getting Started Guide - HP
VISUALIZE J6000 Workstation (Part Number A5990-90020).
For a listing of documentation for the J6000 workstations, see Appendix D.

Chapter 1

Product Information
Monitors

Chapter 1

2 Configuration
This chapter provides details about setting up and changing the system configuration for
HP VISUALIZE J6000 workstations.

Configuration
Chapter Overview

Chapter Overview
This chapter contains the following main sections:
• Workstation Configurations
• Field Replaceable Unit (FRU) Configurations
— Internal Storage Devices
— Memory
— I/O Cards

Workstation Configurations
Refer to the HP Workstations web site for a complete list of supported accessories,
peripherals, and operating system versions for the J6000 workstations. The URL for the
web site is:
http://www.hp.com/visualize

Field Replaceable Unit (FRU) Configurations
This section provides information for setting up or changing the configuration of the Field
Replaceable Units (FRUs) for the J6000 workstations.

Internal Storage Devices
Hard Disk Drive Configuration
The SCSI IDs for hard disk drives are hard-wired into the SCA Ultra2 Wide LVD SCSI
interfaces in the backplane of the two disk bays within the J6000 workstations. Hence,
SCSI IDs do not need to be set for the hard disk drives installed in these workstations.
From top to bottom, the pre-set SCSI IDs for hard disk drives are: 6 and 5.
Similarly, no jumpers are installed at the factory, nor is any jumper installation required
at the customer’s site, on either of the hard disk drive models that are supported with the
J6000 workstations. Both hard disk drive models may be installed as is into these
workstations.

Chapter 2

Configuration
Field Replaceable Unit (FRU) Configurations

Memory
There is a label on the inside cover of the workstation which shows the J6000’s memory
loading sequence.
J6000 Memory Configuration
The J6000 workstation has sixteen memory slots, labeled 0A, 0B to 7A, 7B. Memory
DIMMs must be installed in pairs in this workstation, and both DIMMs in each pair must
be of equal size. The DIMMs for this workstation currently come in 512 MB and 1 GB
sizes. This workstation comes with two 512 MB DIMMs as its standard configuration from
the factory. Thus, currently the minimum memory configuration for this workstation is
1GB, and the maximum is 16 GB.
DIMMs should be loaded in the order shown with 0A, 0B being the first pair of DIMMs
loaded, and 7A, 7B being the last pair loaded. Figure 2-1 shows the installation sequence.
NOTE

If memory is installed improperly or it is bad and fastboot is not enabled, your
workstation’s operating system will not boot-up and a DIMM error will
appear in your workstation’s LCD. For more information see the section
“Displaying and Setting Fastboot Mode” in Chapter 5.

Figure 2-1. Memory Loading Sequence in the J6000

Chapter 2

Configuration
Field Replaceable Unit (FRU) Configurations

I/O Cards
The three I/O slots located in the PCI cage area of the J6000 workstations are 64-bit, 4x,
3.3v, 66 MHz PCI (Peripheral Connect Interface) slots, providing I/O expansion
capabilities for the J6000 workstations.

CAUTION

The J6000 workstations supply about 75 Watts of power to the PCI slots. Do
not insert I/O cards that together draw more than 75 Watts, or damage to the
workstation may result. Please look at the specifications that come with your
individual I/O cards for power requirements. Note that each PCI slot can
provide up to 25 watts.

Chapter 2

3 Troubleshooting
This chapter provides information about isolating a failing component, known as a Field
Replaceable Unit (FRU), in HP VISUALIZE J6000 workstations.

Troubleshooting
Chapter Overview

Chapter Overview
This chapter contains the following main sections:
• Introduction to Troubleshooting
• Flowcharts for Troubleshooting
• Dealing with a Boot Failure
• Identifying LCD-Indicated Conditions
• Running System Verification Tests
• Running ODE-Based Diagnostics
• LED Diagnostics

Introduction to Troubleshooting
To troubleshoot HP VISUALIZE J6000 workstations, you must be familiar with the
HP-UX operating system and be able to start and stop processes. You should also be
familiar with the boot ROM diagnostics, ISL diagnostics, and the Support Tools Manager
online tests, which are described in this chapter.
First note any error or status messages, and then run the power-up boot ROM diagnostics,
known as Selftest. If the Selftest diagnostics fail, replace the FRU that is indicated. If the
tests pass but you still suspect a problem, run the ISL diagnostics and the Support Tools
Manager online tests.
For a complete description of using ISL diagnostics and using the Support Tools Manager,
see the Support Media User’s Manual (Part Number B3782-90176).

Flowcharts for Troubleshooting
The following four figures contain troubleshooting flowcharts you can follow to isolate a
failing Field Replaceable Unit (FRU). Figure 3-1 on the next page contains the main
troubleshooting flowchart. Figures 3-2 through 3-4 on the following pages contain the
flowcharts for console, bootable device, and HP-UX troubleshooting, respectively.

Chapter 3

Troubleshooting
Flowcharts for Troubleshooting

Figure 3-1. Main Flowchart for Troubleshooting

Chapter 3

Troubleshooting
Flowcharts for Troubleshooting

Figure 3-2. Console Troubleshooting Flowchart

Chapter 3

Troubleshooting
Flowcharts for Troubleshooting

Figure 3-3. Bootable Device Troubleshooting Flowchart

Chapter 3

Troubleshooting
Flowcharts for Troubleshooting

Figure 3-4. HP-UX Troubleshooting Flowchart

Chapter 3

Troubleshooting
Dealing with a Boot Failure

Dealing with a Boot Failure
This section contains information for searching for bootable media, stable storage, boot
command notations, supported boot paths and the Intermediate System Loader (ISL)
environment. Some of the examples in this section require the use of the Boot Console
Handler, which is discussed in Chapter 5 of this handbook.

Special Considerations
When dealing with boot failures, you will need to consider the scenarios in this section.
• To boot from a known device containing a bootable operating system, type the following
at the prompt:
Main Menu: Enter command > boot device [Enter]

where device
Notation.

is the hardware path to the device, specified in Mnemonic Style

Example: to boot an operating system stored on an IDE CD ROM, go to the Main Menu
of the Boot Console Handler and then type the following command at the prompt:
Main Menu: Enter command > boot ide [Enter]

The operating system on the specified device is used to start the workstation.
• To interact with the Initial System Loader (ISL) before booting the workstation, type
the following at the prompt:
Main Menu: Enter command > boot device [Enter]

You are prompted: Interact with ISL (Y or N) > y [Enter]
Answering yes (y) causes the ISL to be loaded from the specified device. After a short
time, the following prompt appears on the screen:
ISL>

ISL is the program that actually controls the loading of the operating system. By
interacting with ISL, you can choose to load an alternate version of the HP-UX
operating system.
For example, if the usual kernel (/stand/vmunix) on the root disk has become
corrupted, boot the workstation from the backup kernel (/stand/vmunix.prev) by
typing the following at the ISL> prompt:
ISL> hpux /stand/vmunix.prev [Enter]

• To find the location of the bootable operating systems on the various media in the file
system, use the search ipl command. See the next subsection, “Searching for
Bootable Media.”

Chapter 3

Troubleshooting
Dealing with a Boot Failure

Searching for Bootable Media
To list all devices that contain bootable media, go to the Main Menu of the Boot Console
Handler, and then type the following at the prompt:
Main Menu: Enter command > search ipl [Enter]

The search command searches all buses. The search may turn up more devices than there
are lines on the display. If you are using a text terminal, you can control the progress of the
search from the terminal’s keyboard by doing any of the following:
• To temporarily suspend the search, press [Ctrl]-[S].
• To continue the search, press [Ctrl]-[Q].
• To halt the search, press any other key.
These flow-control commands do not work with a bitmapped display, but such a display can
show more than forty lines of text, so you are unlikely to need them.
To search for devices of just one type that actually contain bootable media, go to the Main
Menu of the Boot Console Handler, and then type the following at the prompt:
Main Menu: Enter command > search ipl device_type [Enter]

where device_type is one of the following:
• fwscsi is the internal, Ultra2 Wide LVD (Low Voltage Differential) SCSI bus.
• scsi is the external SE/LVD SCSI bus.
• lan is all connections to the built-in LAN.
• ide is the built-in CD ROM drive.
• pcin is an optional SCSI interface in slot number n.

Stable Storage
Stable Storage is non-volatile memory associated with the PA-RISC processor module.
Stable Storage is used by the processor (CPU) to store device path information, the state of
the boot flags, HPMC error information, and operating system initialization data.

Boot Command Notations
The boot command supports the following two notations:
• Mnemonic
• Path number
Type help scsi or help lan for more information on the boot path parameters.
Here are examples of mnemonic notation:
• boot with no parameters selects the primary boot path in stable storage.
• boot with the alternate or alt parameter selects the alternate boot path in stable
storage.

Chapter 3

Troubleshooting
Dealing with a Boot Failure

Here is an example of path number notation:
• boot p1 [Enter] attempts to boot from the second path in a list generated by a
previous search command.

Supported Boot Paths
SCSI devices are bootable when connected to any SCSI port on the system. Workstations
can only boot from the built-in LAN port. The workstation can be booted from the CD ROM
drive for software installation.

Intermediate System Loader (ISL) Environment
The ISL environment provides the means to load the operating system (HP-UX)
environment. The ISL environment also provides an offline platform to execute diagnostic
and utility programs from a boot device when HP-UX does not load.
The ISL program is the first program loaded into main memory from an external media
(LAN, disk, or tape) and launched by the initial program loader (IPL) routine during the
Boot Administration environment.
The ISL environment provides the following capabilities:
• Execute user-entered commands to modify boot device paths and boot options in stable
storage.
• Run off-line diagnostic programs and utilities.
• Provide automatic booting of the HP-UX operating system after power-on or reset.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Identifying LCD-Indicated Conditions
This workstation uses a 2-line LCD, with up to 16-characters per line, to display
firmware/operating system progress codes. These codes are referred to as chassis codes.
The information displayed on the LCD has the following format:
XXX YYYY: ZZZZZZ
AAAAAAAAAAAAAAAA

(Line 1)
(Line 2)

Where:
XXX

Three-character Operating Status

YYYY

Four-digit hex code identifying the code module being executed

ZZZZZZ

Six-digit FRU descriptor

AAAAAAAAAAAAAAAA

Diagnostic message of up to 16 characters

The 3-character operating status can be one of the following:
FLT (fault)

A hardware error has been detected

TST (test)

Hardware being tested

INI (initialize)

Hardware being initialized

SHU (shutdown)

System being shutdown

WRN (warning)

A non-optimal operating condition exists

RUN (running)

The operating system is running

Selftest Failures
Chassis codes are the key to debugging selftest errors. If a failure is found during selftest,
chassis codes are displayed in the system LCD. To debug a failure:
1. In Table 3-1 starting on the next page, find the chassis code listed on the LCD.
2. In the Boot Console Handler, use the Service Menu’s pim, pdt, and ChassisCodes
commands to get additional information about the failure.
The FRU column in Table 3-1 shows messages printed on the LCD that refer to system
FRUs. All codes are listed in numeric order.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Memory Failures
The J6000 workstations require special Memory Page Deallocation to be implemented.
This feature allows the workstation to provide information to the operating system about
memory failures.
HP-UX uses this information to map out failing memory areas and continue normal
operation. You can check the Memory Page Deallocation Table (PDT) using the pdt
command in the Service menu of the Boot Console Handler (refer to Chapter 5). If a failing
DIMM is replaced, use the command pdt clear in the Service Menu to clear out the PDT.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Chassis Codes
Table 3-1 lists all of the chassis codes for the J6000 workstations.
Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

FLT

1n01

SYS BD

HPMC occurred

CPU n detected an unexpected HPMC.

FLT

1n02

SYS BD

powerfail intrpt

CPU n detected an unexpected power fail
interrupt.

FLT

1n03

SYS BD

recvry cntr trap

CPU n detected an unexpected recovery
counter trap.

FLT

1n04

SYS BD

external intrrpt

CPU n detected an unexpected external
interrupt.

FLT

1n05

SYS BD

LPMC occurred

CPU n detected an unexpected LPMC.

FLT

1n06

SYS BD

ITLB mis/Ipg flt

CPU n detected an unexpected ITLB miss
or instruction page fault.

FLT

1n07

SYS BD

I mem prot trap

CPU n detected an unexpected instruction
memory protection trap.

FLT

1n08

SYS BD

illegal inst trp

CPU n detected an unexpected illegal
instruction trap.

FLT

1n09

SYS BD

break instr trap

CPU n detected an unexpected break
instruction trap.

FLT

1n0A

SYS BD

privilgd op trap

CPU n detected an unexpected privileged
operation trap.

FLT

1n0B

SYS BD

privlgd reg trap

CPU n detected an unexpected privileged
register trap.

FLT

1n0C

SYS BD

overflow trap

CPU n detected an unexpected overflow
trap.

FLT

1n0D

SYS BD

conditional trap

CPU n detected an unexpected conditional
trap.

FLT

1n0E

SYS BD

assist exep trap

CPU n detected an unexpected assist
exception trap.

FLT

1n0F

SYS BD

DTLB mis/Dpg flt

CPU n detected an unexpected DTLB
miss or data page fault.

FLT

1n10

SYS BD

non-acc ITLB mis

CPU n detected an unexpected non-access
ITLB miss fault.

FLT

1n11

SYS BD

non-acc DTLB mis

CPU n detected an unexpected non-access
DTLB miss or data page fault.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

FLT

1n12

SYS BD

data mem prot tr

CPU n detected an unexpected data
memory protection trap.

FLT

1n13

SYS BD

data mem brk trp

CPU n detected an unexpected data
memory break trap.

FLT

1n14

SYS BD

TLB dirty bit tr

CPU n detected an unexpected TLB dirty
bit trap.

FLT

1n15

SYS BD

page refrnce trp

CPU n detected an unexpected page
reference trap.

FLT

1n16

SYS BD

assist emul trap

CPU n detected an unexpected assist
emulation trap.

FLT

1n17

SYS BD

hi-priv xfer trp

CPU n detected an unexpected
higher-privilege transfer trap.

FLT

1n18

SYS BD

lo-priv xfer trp

CPU n detected an unexpected
lower-privilege transfer trap.

FLT

1n19

SYS BD

taken branch trp

CPU n detected an unexpected
taken-branch trap.

FLT

1n1A

SYS BD

data mem acc rts

CPU n detected an unexpected data
memory access rights trap.

FLT

1n1B

SYS BD

data mem prot ID

CPU n detected an unexpected data
memory protection ID trap.

FLT

1n1C

SYS BD

unalign data ref

CPU n detected an unexpected unaligned
data reference trap.

FLT

1n1D

SYS BD

perf mon intrrpt

CPU n detected an unexpected
performance monitor interrupt.

TST

1n20

SYS BD

CPUn basic test

CPU n is starting its basic operations
self-test.

TST

1n21

SYS BD

CPUn alu test

CPU n is starting its arithmetic and
logical unit self-test.

TST

1n22

SYS BD

CPUn branch test

CPU n is starting its branch instruction
self-test.

TST

1n23

SYS BD

CPUn arith cond

CPU n is starting its arithmetic condition
self-test.

TST

1n24

SYS BD

CPUn bit opers

CPU n is starting its bit operation
instruction self-test.

TST

1n25

SYS BD

CPUn cntrl regs

CPU n is starting its control register
self-test.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

TST

1n26

SYS BD

CPUn ext intrpt

CPU n is starting its external interrupt
self-test.

TST

1n27

SYS BD

CPUn itimer test

CPU n is starting its interval timer
self-test.

TST

1n28

SYS BD

CPUn multi-media

CPU n is starting its multi-media
instructions self-test.

TST

1n29

SYS BD

CPUn shadow reg

CPU n is starting its shadow register
self-test.

TST

1n2A

SYS BD

CPUn diagnse reg

CPU n is starting its diagnose register
self-test.

TST

1n2B

SYS BD

CPUn rdr test

CPU n is starting its remote diagnose
register self-test.

TST

1n2C

SYS BD

CPUn bypass test

CPU n is starting its integer bypass
operation self-test.

TST

1n30

SYS BD

CPUn start est

CPU n is starting its early (pre-memory)
self-tests.

WRN

1n31

SYS BD

CPUn skip est

CPU n is bypassing its early self-tests to
save time.

FLT

1n32

SYS BD

CPUn bad tst mod

CPU n detected an unsupported system
mode.

INI

1n3C

SYS BD

CPUn initialize

CPU n is initializing after self-tests.

TST

1n3E

SYS BD

CPUn exit est

CPU n finished its early self-tests.

TST

1nA0

SYS BD

CPUn fpu tests

CPU n is starting its floating-point unit
self-tests.

TST

1nA1

SYS BD

CPUn fpu reg tst

CPU n is starting its floating-point
register self-test.

TST

1nA2

SYS BD

CPUn fpu inst

CPU n is starting its floating-point
instruction self-test.

TST

1nA3

SYS BD

CPUn fpu traps

CPU n is starting its floating-point trap
self-test.

TST

1nA4

SYS BD

CPUn fpu misc

CPU n is starting its floating-point
miscellaneous operations self-test.

TST

1nA5

SYS BD

CPUn fpu bypass

CPU n is starting its floating-point
bypassing self-test.

TST

1nB1

SYS BD

CPUn TLB RAM tst

CPU n is starting its TLB register
self-test.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

TST

1nB2

SYS BD

CPUn TLB trans

CPU n is starting its TLB translation
self-test.

FLT

1nBA

SYS BD

monarch CPU fail

The monarch CPU failed.

FLT

1nBB

SYS BD

bad CPUn number

The CPU identifier was out of range.

FLT

1nBF

SYS BD

CPUn halt boot

Bootstrap failure--machine halted.

INI

1nCA

SYS BD

CPUn sys bus arb

Monarch CPU is initializing the system
bus arbitration.

WRN

1nCD

SYS BD

CPUn deconfig

CPU n deconfigured itself.

WRN

1nCE

SYS BD

CPUn extinguish

PDC_PROC halted CPU n.

FLT

1nCF

SYS BD

slaven failed

Slave CPU n failed self-test.

WRN

1mDs

SYS BD

slaves deconfig

Monarch CPU m deconfigured slave CPU
s.

WRN

1nEF

SYS BD

CPUn slftst warn

CPU n detected a non-fatal error during
its self-tests.

WRN

1mFs

SYS BD

monm stop slaves

Monarch CPU m halted slave CPU s.

INI

1nFC

SYS BD

CPUn sync’ing

CPU n is synchronizing with the rest of
the system.

INI

1nFD

SYS BD

CPUn stat wd tst

CPU n is testing the system status word.

FLT

1nFF

SYS BD

monarchn selftst

Monarch CPU n failed self-test.

TST

2n20

SYS BD

CPUn icache RAM

CPU n is starting its instruction cache
RAM self-test.

FLT

2n25

SYS BD

CPUn ic ld d err

CPU n detected a data error during data
cache load.

FLT

2n26

SYS BD

CPUn ic ld t err

CPU n detected a tag error during data
cache load.

TST

2n30

SYS BD

CPUn icache tag

CPU n is starting its instruction cache tag
self-test.

TST

2n40

SYS BD

CPUn icache par

CPU n is starting its instruction cache
parity detection self-test.

TST

2n50

SYS BD

CPUn dc stor que

CPU n is starting its data cache store
queue self-test.

FLT

2n51

SYS BD

CPUn dc st q err

CPU n detected an error during its data
cache store queue self-test.

TST

2n70

SYS BD

CPUn dcache RAM

CPU n is starting its data cache RAM
self-test.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

TST

2n80

SYS BD

CPUn dcache tag

CPU n is starting its data cache tag
self-test.

TST

2n90

SYS BD

CPUn dcache ECC

CPU n is starting its data cache ECC
self-test.

FLT

2BAD

SYS BD

assertion fail

A firmware assertion failed.

TST

3n00

SYS BD

ROM checksum tst

Monarch CPU n is testing the boot ROM
integrity.

FLT

3n00

SYS BD

ROM checksum BAD

The boot ROM failed checksum.

INI

3n00

SYS BD

ROM checksum ok

The boot ROM passed checksum.

TST

3n01

SYS BD

PDH control test

Monarch CPU n is testing PDH control
register.

INI

3n01

SYS BD

PDH control init

Monarch CPU n is initializing the PDH
control register.

FLT

3n01

SYS BD

PDH control err

Monarch CPU n detected an error in the
PDH control register.

TST

3n02

SYS BD

scratch RAM test

Monarch CPU n is testing scratch RAM.

INI

3n02

SYS BD

scratch RAM ok

The scratch RAM test failed.

FLT

3n02

SYS BD

scratch RAM bad

The scratch RAM test passed.

WRN

3n03

SYS BD

stbl st read err

CPU n detected a non-fatal error reading
the stable store.

FLT

3n03

SYS BD

stbl st read err

CPU n detected a non-fatal error reading
the stable store.

INI

3nC4

SYS BD

clearing EEPROM

Monarch CPU n is clearing the EEPROM.

INI

3nD4

SYS BD

deflting EEPROM2

Monarch CPU n is initializing the
EEPROM to system defaults.

WRN

3n04

SYS BD

EEPROM write err

CPU n detected a non-fatal error writing
the EEPROM.

FLT

3n04

SYS BD

EEPROM write err

CPU n detected a fatal error writing the
EEPROM.

FLT

3n05

SYS BD

EEPROM wrt limit

CPU n detected a fatal error writing the
EEPROM.

WRN

3n06

SYS BD

EEPROM read err

CPU n detected a non-fatal error reading
the EEPROM.

FLT

3n06

SYS BD

EEPROM read err

CPU n detected a fatal error reading the
EEPROM.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

INI

3n07

SYS BD

CPUn invoke LDB

CPU n is starting the low-level debugger.

FLT

3n09

SYS BD

bad sys mde byte

CPU n detected an unsupported system
mode.

WRN

3n1A

SYS BD

hversion mismtch

Stable store hardware version doesn’t
match system.

TST

3n1B

SYS BD

chck model strng

Check model string with version in stable
store.

WRN

3n1B

SYS BD

model str msmtch

Model string doesn’t match that in stable
store.

FLT

3n1B

SYS BD

fatal model str

Error reading model string from stable
store.

TST

3n1C

SYS BD

test software ID

Check LANIC address.

WRN

3n1C

SYS BD

update sw ID

Update LANIC address.

FLT

3n1C

SYS BD

update sw ID err

Error updating LANIC address.

INI

3n2s

SYS BD

Invoke LDB: s

CPU n is awaiting the low-level debugger
for s more seconds.

TST

3nBC

IO BD

test sys clocks

CPU n is verifying processor clocks with
the real-time clock.

INI

3nBC

SYS BD

init sys clocks

CPU n has initialized the processor clocks.

FLT

3nBC

IO BD

RTC tick timeout

The real-time clock is ticking too slowly or
not at all.

TST

3nCD

SYS BD

check defaults

CPU n is initializing stable store values to
system defaults.

INI

3nCD

SYS BD

init defaults

CPU n finished initializing stable store
values.

FLT

3nCD

SYS BD

init EEPROM err

CPU n detected an error writing to stable
store.

FLT

3nEC

SYS BD

bad sys config

CPU n detected an illegal CPU board
configuration.

FLT

3nF4

SYS BD

EEPROM boot limt

CPU n detected a fatal error writing the
EEPROM.

FLT

3nFC

SYS BD

bad sys bd id

CPU n cannot identify CPU board.

TST

4n00

SYS BD

CPUn start lst

CPU n is starting its late (with memory)
self-tests.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

WRN

4n01

SYS BD

CPUn skip lst

CPU n is bypassing its late self-tests to
save time.

TST

4n0E

SYS BD

CPUn exit lst

CPU n finished its late self-tests.

TST

4n20

SYS BD

CPUn lst erly st

CPU n is re-executing some of its early
self-tests from system memory.

TST

4n21

SYS BD

CPUn lst basic

CPU n is re-executing its basic operations
self-test.

TST

4n22

SYS BD

CPUn lst alu

CPU n is re-executing its arithmetic and
logic unit self-test.

TST

4n23

SYS BD

CPUn lst branch

CPU n is re-executing its branch
instruction self-test.

TST

4n24

SYS BD

CPUn lst arth cd

CPU n is re-executing its arithmetic
conditions self-test.

TST

4n25

SYS BD

CPUn lst bit ops

CPU n is re-executing its bit operations
self-test.

TST

4n26

SYS BD

CPUn lst ctl reg

CPU n is re-executing its control register
self-test.

TST

4n27

SYS BD

CPUn lst ext int

CPU n is re-executing its external
interrupt self-test.

TST

4n28

SYS BD

CPUn lst itimer

CPU n is re-executing its interval timer
self-test.

TST

4n29

SYS BD

CPUn lst mltimed

CPU n is re-executing its multi-media
instructions self-test.

TST

4n2A

SYS BD

CPUn lst shadow

CPU n is re-executing its shadow register
self-test.

TST

4n2B

SYS BD

CPUn lst dg regs

CPU n is re-executing its diagnose
register self-test.

TST

4n2C

SYS BD

CPUn lst rdrs

CPU n is re-executing its remote diagnose
register self-test.

TST

4n2D

SYS BD

CPUn lst bypass

CPU n is re-executing its integer bypass
operation self-test.

TST

4n30

SYS BD

CPUn cache byte

CPU n is starting its data cache sub-word
operations self-test.

TST

4n40

SYS BD

CPUn cache flush

CPU n is starting its cache flush self-test.

TST

4n50

SYS BD

CPUn icache miss

CPU n is starting its instruction cache
miss self-test.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

TST

4n60

SYS BD

CPUn dcache miss

CPU n is starting its data cache miss
self-test.

FLT

5n00

SYS BD

unknown bus err

CPU n detected an unknown error on the
system bus (Runway).

FLT

5n02

SYS BD

path err assertd

CPU n detected a path error on the
system bus (Runway).

FLT

5n04

SYS BD

data parity err

CPU n detected a data, address, or control
parity error on the system bus (Runway).

FLT

5n07

SYS BD

Runway dir error

CPU n detected a directed error on the
system bus (Runway).

FLT

5n08

SYS BD

Runway broad err

CPU n detected a broadcast error on the
system bus (Runway).

FLT

5n0A

SYS BD

illegal response

CPU n received data that did not match
any outstanding data request.

FLT

5n0B

SYS BD

bus timeout

CPU n timed out before receiving
requested data. The responder is logged in
the system responder address.

FLT

5n0C

SYS BD

CPU sync failure

CPU n’s synchronizer detected a rule
violation on the system bus (Runway).

INI

7000

DIMM

start DIMM scan

Start looking for installed DIMMs.

INI

7002

SYS BD

init mem tables

Initialize memory data structures.

FLT

7004

SYS BD

mem plt upd fail

Error updating memory platform data.

FLT

7005

DIMM

insufficient mem

Insufficient memory detected to continue.

TST

7010

DIMM

check DIMM order

Start memory DIMM order check.

WRN

7011

DIMM

skip DIMM ord ck

Bypass memory DIMM order check.

FLT

7012

DIMM

DIMM order error

Memory DIMMs are not in the proper
order.

FLT

7013

DIMM

DIMM order error

Memory DIMMs are not in the proper
order. As a result, the system cannot
access one or more DIMMs and has
deallocated all inaccessible DIMMs.

TST

7016

DIMM

DIMM pair check

Start memory DIMM pair check (DIMMs
in a pair (e.g. 0a/0b) must match in
J7xxx).

WRN

7017

DIMM

skip mem pair ck

Bypass memory DIMM set check.

FLT

701F

DIMM

no memory found

Memory scan couldn’t find any DIMMs.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

TST

7020

SYS BD

search for IMM

Try to find a single memory bank to use
for the initial memory module.

TST

703s

DIMM

DIMM s IMM vrfy

DIMM s was the initial memory module
last boot. Verify it still works.

FLT

704s

DIMM

DIMM s IMM fail

DIMM s failed the initial memory module
test.

TST

705s

DIMM

DIMM s IMM test

Test DIMM in slot s as the initial memory
module.

INI

706s

DIMM

DIMM s is IMM

DIMM s chosen as initial memory module.

INI

70F0

DIMM

DIMM scan done

Memory DIMM scan complete.

TST

7100

SYS BD

mem register tst

Start testing registers in memory
controller.

WRN

7101

SYS BD

skip mem reg tst

Bypass the memory controller register
test.

FLT

7102

SYS BD

mem addr reg tst

Firmware detected an error in the
memory controller address registers.

FLT

7103

SYS BD

mem mbat reg tst

Firmware detected an error in the
memory controller bank registers.

FLT

7104

SYS BD

mem reg tst fail

Firmware detected an error in the
memory controller memory registers.

FLT

7105

SYS BD

mem err reg test

Firmware detected an error in the
memory controller error registers.

FLT

7106

SYS BD

mem err clr fail

Firmware was unable to clear the error
registers after testing.

INI

7200

DIMM

strt DIMM detect

Start the Serial Presence Detection (SPD)
to search for memory DIMMs.

INI

7201

DIMM

DIMM detect x%

SPD is x% finished.

WRN

7202

SYS BD

skip DIMM detect

Bypass Serial Presence Detection.

FLT

7203

DIMM

unsupp DIMM type

SPD found an unsupported DIMM type.

FLT

7204

DIMM

SPD fatal error

SPD detected an unexpected, fatal error.

INI

7205

DIMM

add HP DIMM type

New HP manufactured DIMM type added
to tables.

INI

7206

DIMM

non-HP DIMM type

New non-HP DIMM type added to tables
(use at own risk).

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

FLT

7207

DIMM

DIMM table full

The DIMM table is full--cannot add new
type.

FLT

7208

DIMM

no DIMMs found

SPD didn’t find any memory DIMMs.

INI

721s

DIMM

is DIMM s inst?

SPD is checking memory slot s.

INI

722s

DIMM

???? DIMM in s

SPD found a DIMM in slot s, but can’t
determine its size. DIMM will not be used.

INI

723s

DIMM

128M DIMM in s

SPD found a 128MB DIMM in slot s.

INI

724s

DIMM

256M DIMM in s

SPD found a 256MB DIMM in slot s.

INI

725s

DIMM

512M DIMM in s

SPD found a 512MB DIMM in slot s.

FLT

72As

DIMM

DIMM s checksum

DIMM in slot s failed SPD checksum and
will not be used.

FLT

72Cs

DIMM

DIMM s mismatch

DIMM in slot s didn’t match the other in
pair. (J7xxx only--DIMMs must be in
matched pairs.)

FLT

72Ds

DIMM

DIMM s load err

Memory DIMMs are not in the proper
order. As a result, the system cannot
access DIMM s and has deallocated it.

INI

7300

SYS BD

mem config start

Starting main memory configuration.

TST

7301

SYS BD

check mem config

Checking for memory configuration
change since last boot.

WRN

7302

SYS BD

mem confg changd

Memory physical configuration changed
since last boot.

INI

7303

SYS BD

use confg change

Memory physical configuration didn’t use
saved configuration change. Use stored
configuration data.

INI

7304

SYS BD

build mem intrlv

Building memory configuration with all
DIMMs interleaved.

INI

7305

SYS BD

save mem config

Saving memory configuration information
in non-volatile memory.

WRN

7306

SYS BD

use alt mem conf

Memory will be configured from fixed
values, instead of detected DIMMs.

INI

7307

SYS BD

interleve memory

Generating the memory interleave.

FLT

7308

SYS BD

PDT is disabled

Firmware detected bad memory pages,
but the Page Deallocation Table is
disabled.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

FLT

7309

DIMM

insufficient mem

Insufficient error-free memory to
continue.

FLT

730C

SYS BD

mem intrlv fail

Memory interleave generation failed.

INI

730F

SYS BD

mem config done

Main memory configuration complete.

TST

7400

DIMM

non-dest mem tst

Starting non-destructive memory test.

TST

740F

DIMM

non-dst tst done

Non-destructive memory test complete.

INI

7500

SYS BD

memory reset

Resetting memory system.

WRN

7501

SYS BD

mem log clr warn

Memory error logs didn’t clear on first try.

FLT

7502

SYS BD

mem err log fail

Firmware could not clear memory error
logs.

TST

7600

DIMM

dest mem test

Starting the destructive memory test.

WRN

7601

DIMM

mem init only

Skip the test, just initialize memory to
save time.

TST

7602

DIMM

tst 1st mem page

Starting 3-pass test of first memory page.

TST

7603

DIMM

tst rest of mem

Starting 3-pass test of the rest of memory.

TST

7604

DIMM

start 1st pass

Starting 1st pass of memory test (write
pseudorandom sequence).

TST

7605

DIMM

1st pass x%

First pass is x% complete.

TST

7606

DIMM

start 2nd pass

Starting 2nd pass of memory test (verify
pseudorandom sequence, write inverse).

TST

7607

DIMM

2nd pass x%

Second pass is x% complete.

TST

7608

DIMM

start 3rd pass

Starting 3rd pass of memory test (verify
inverse sequence).

TST

7609

DIMM

3rd pass x%

Third pass is x% complete.

TST

760A

DIMM

start mem init

Starting memory initialization. (Initialize
to zero to set ECC.)

TST

760B

DIMM

mem init x%

Memory initialization is x% complete.

WRN

760C

DIMM

repeat dest test

Re-execute destructive test for hardware
troubleshooting.

FLT

760D

DIMM

mem code cpy err

Firmware tried to copy code from ROM to
memory, but the copy didn’t match the
original.

FLT

7610

DIMM

ECC wrt/read err

Writing and reading back good data
caused memory ECC error.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

FLT

7611

DIMM

ECC single data

Memory ECC test failed to detect
single-bit data error.

FLT

7612

DIMM

ECC single ECC

Memory ECC test failed to detect
single-bit ECC error.

FLT

7613

DIMM

ECC multipl data

Memory ECC test failed to detect
multiple-bit data error.

FLT

7614

DIMM

ECC multpl signl

Memory ECC test failed to signal
multiple-bit error.

FLT

7800

SYS BD

mem err summary

Printing memory error summary word to
RS-232.

FLT

7801

SYS BD

bus ctrl par err

System bus (Runway) control parity error
detected.

FLT

7802

SYS BD

bus addr par err

System bus (Runway) address parity error
detected.

FLT

7803

SYS BD

bus data par err

System bus (Runway) data parity error
detected.

FLT

7804

SYS BD

mem out of range

Memory access outside configured
memory space.

FLT

7805

SYS BD

bus broadcst err

System bus (Runway) broadcast error
detected.

FLT

7806

SYS BD

mem addr par err

Memory bus address parity error
detected.

FLT

7807

SYS BD

mem ctlr stat wd

Printing memory controller status word to
RS-232.

FLT

781s

DIMM

DIMM s uncor err

Uncorrectable ECC error detected in
DIMM s.

FLT

782s

DIMM

DIMM s corr err

DIMM s is bad and needs replacing.

FLT

783s

DIMM

Replace DIMM s

Correctable ECC error detected in DIMM
s.

FLT

7840

SYS BD

unexpected HPMC

Unexpected HPMC detected.

FLT

7841

SYS BD

mem status invld

Memory error status word is invalid.

FLT

7842

SYS BD

mem summ invalid

Memory summary word is invalid.

FLT

7843

SYS BD

fwd prog invalid

Memory forward progress word is invalid.

FLT

7844

SYS BD

mem HPMC summ wd

Printing memory error summary word to
RS-232.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

FLT

7845

SYS BD

mem ctlr stat wd

Printing memory controller status word to
RS-232.

FLT

7846

SYS BD

mem err overflow

Multiple memory errors detected.

FLT

7848

SYS BD

addr not mapped

Memory address outside configured
memory space.

FLT

785s

DIMM

MBE in DIMM s

Destructive memory test detected an
uncorrectable memory error in DIMM s.

FLT

786s

DIMM

SBE&MBE DIMM s

Destructive memory test detected both an
uncorrectable and a correctable memory
error in DIMM s.

FLT

787s

DIMM

mem err DIMM s

Destructive memory test detected a
pattern compare error in DIMM s.

FLT

788s

DIMM

SBE in DIMM s

Destructive memory test detected a
correctable memory error in DIMM s.

FLT

7890

DIMM

MBE overwrt SBE

Firmware replaced a correctable memory
error entry in the PDT with an
uncorrectable memory error entry at the
same address.

FLT

7891

DIMM

dup entry in PDT

The PDT already contains an entry at
that address.

FLT

7892

SYS BD

PDT write error

Error adding the entry to the PDT.

FLT

7893

SYS BD

PDT is full

The PDT is full--cannot add new entry.

FLT

7900

SYS BD

no DMT entry

Internal error--cannot find DIMM entry.

FLT

7901

SYS BD

no rank entry

Internal error--cannot find rank entry.

FLT

7902

SYS BD

bad refrsh intvl

Computed refresh interval is invalid.

FLT

7903

SYS BD

mem intrlv fail

Cannot generate memory interleave.

FLT

7904

SYS BD

mem reloc failed

Cannot interleave with relocated range
(3.75GB - 4.0GB).

FLT

7905

SYS BD

mem intrlv error

Undefined memory interleave failure.

FLT

79FF

SYS BD

mem firmware err

Internal error--never expected this to
happen.

WRN

80F3

SYS BD

err rd IODC byte

Cannot read IODC from ROM or card.

WRN

80F4

EXT IO

boot read error

Cannot load IODC entry_init for boot
device.

WRN

80F5

EXT IO

boot exec error

Error initializing boot device.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

WRN

80F6

EXT IO

boot read error

Cannot load IODC entry_io for boot
device.

WRN

80F7

EXT IO

boot IO error

Error detected during boot device I/O.

WRN

80F8

EXT IO

invalid boot dev

Invalid boot device class; bad IODC?

WRN

80FC

EXT IO

invalid boot dev

Unexpected error; bad IODC?

INI

8800

IOCARD

PCI BusWlk start

Starting PCI bus and device discovery.

INI

88r1

IOCARD

PCI Rope r walk

Starting PCI bus and device discovery on
Rope r.

INI

8802

IOCARD

PCI BusWalk done

PCI bus and device discovery complete.

INI

8803

SYS BD

PCI alloc done

Done allocating address space for PCI
devices.

INI

8804

SYS BD

PCI config done

Done configuring PCI devices.

FLT

881r

IO BD

R2PCIr not found

Rope-to-PCI bridge r not found.

WRN

882r

IO BD

R2PCIr not found

Rope-to-PCI bridge r initialization failed.

FLT

883r

IO BD

Roper config err

Rope r configuration failed.

INI

884r

EXT IO

Roper debug tggl

Rope r debug register toggled.

FLT

884r

EXT IO

Roper tgl fail

Rope r debug register toggle failed.

INI

8850

SYS BD

early rope0 init

Initializing rope 0 for early RS-232
output.

FLT

8850

SYS BD

rope0 init fail

Couldn’t initialize rope 0.

INI

8860

SYS BD

rope0 init done

Rope 0 initialization complete.

INI

8870

IO BD

early R2PCI init

Initializing Rope-to-PCI bridge 0 for early
RS-232 output.

FLT

8870

IO BD

R2PCI init fail

Couldn’t initialize Rope-to-PCI bridge 0.

INI

8880

IO BD

R2PCI init done

Rope-to-PCI bridge 0 initialization
complete.

INI

8890

IO BD

early Super init

Initializing Super-I/O for early RS-232
output.

FLT

8890

IO BD

Super init fail

Couldn’t initialize Super-I/O.

INI

88A0

IO BD

Super init done

Super-I/O initialization complete.

WRN

8A03

EXT IO

No graph console

Cannot re-establish communications with
the graphics console.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

WRN

8A04

EXT IO

No USB keyboard

Cannot re-establish communications with
the USB keyboard.

TST

8C06

EXT IO

PCI BIST test

Running PCI Built-In Self-Test

WRN

8C07

EXT IO

PCI BIST error

PCI Built-In Self-Test failed.

WRN

8C08

SYS BD

PCI alloc error

PCI address space allocation failed.

WRN

8C09

IO BD

PCI mem mngr err

Memory allocation for PCI device failed.

WRN

8C0A

EXT IO

PCI mem type err

PCI device requested invalid memory
type.

WRN

8C0B

IO BD

PCI max bus dpth

PCI bus depth exceeded maximum
supported depth.

WRN

8C0C

EXT IO

PCI dev not cnfg

Unable to configure PCI device.

WRN

8C0F

IO BD

dev tree ovrflow

Data space for PCI devices is full.

WRN

8DEC

IO BD

init LAN SROM

Initializing the core LAN serial EPROM.

SHU

8DEC

IO BD

resetting system

Restarting system after core LAN
initialization.

FLT

8E10

IO BD

PARALEL port cfg

Parallel port configuration failed.

FLT

8E11

IO BD

SERIAL1 port cfg

Serial 1 port configuration failed.

FLT

8E12

IO BD

SERIAL2 port cfg

Serial 2 port configuration failed.

FLT

8E13

IO BD

FLOPPY drive cfg

Floppy drive configuration failed.

FLT

8E20

IO BD

bad USB port cfg

USB port configuration failed.

WRN

9001

EXT IO

no console found

Search for console display device failed.

INI

9151

IO BD

init SERIAL_1

Initializing serial 1 port as console
display.

INI

9152

IO BD

init SERIAL_2

Initializing serial 2 port as console
display.

INI

915F

IO BD

init unknown dev

Initializing unknown device as console
display.

INI

916s

EXT IO

init PCI slot s

Initializing PCI device in slot s as console
display.

INI

91DB

IO BD

init SERIAL_LDB

Initializing serial LDB port as console
display.

INI

9C51

IO BD

consol is SER_1

Console display is on serial port 1.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

WRN

9C51

IO BD

bad init SERIAL1

Serial port 1 failed to initialize as a
console device.

INI

9C52

IO BD

consol is SER_2

Console display is on serial port 2.

INI

9160

EXT IO

builtin GRAPHICS

Initializing built-in graphics as console
display.

INI

9C52

IO BRD

consol is SER_2

Console display is on serial port 2.

WRN

9C52

IO BD

bad init SERIAL2

Serial port 2 failed to initialize as a
console device.

INI

9C6s

EXT IO

consol is GRAPHs

Console display is on graphics card in PCI
slot s.

WRN

9C6s

EXT IO

bad PCI slot s

Graphics in PCI slot s failed to initialize
as a console device.

INI

9C8t

EXT IO

cnfg mon type t

Set graphics console to monitor type t.
(Seen when cycling through types.)

WRN

9C8t

EXT IO

mon type t fail

Failed to configure console to monitor type
t.

INI

9CDB

IO BD

consl is SER_LDB

Console display is on serial LDB port.

WRN

9CDB

IO BD

bad init SER_LDB

Serial LDB port failed to initialize as a
console device.

FLT

A088

IO BD

consl path fault

Unable to boot--no console device found.

WRN

A008

EXT IO

no boot device

Unable to boot--no bootable device found.

WRN

A0BD

EXT IO

device not ready

Boot device not ready--operation may be
retried.

FLT

A0FF

EXT IO

unknown launch

Unable to boot. Explanation may appear
on console.

WRN

A50F

EXT IO

init pri pth err

Unable to boot from primary boot device.

WRN

A70F

EXT IO

init otr pth err

Unable to boot from non-primary boot
device.

INI

C10m

SYS BD

CPUm is monarch

CPU m was chosen as the monarch
processor. (All other CPUs are slaves.)

INI

C30m

SYS BD

monarchm test

CPU m finished the monarch-only tests
and system initialization.

INI

C30C

SYS BD

mnrch slv chck

The monarch CPU is checking whether
the slaves are in the correct rendezvous.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

INI

C3FF

SYS/IO

late monarch tst

The monarch CPU is starting the late
(post-memory) monarch-only tests.

FLT

C3FF

SYS/IO

late monarch flt

The late (post-memory) monarch-only
tests failed.

INI

C4CC

SYS BD

initialize ccp

Searching for (lab-only) debugger card.

INI

C4CD

SYS BD

no ccp found

Debugger card not found.

INI

C4CE

SYS BD

ccp disabled

Debugger card disabled.

INI

C4CF

SYS BD

ccp found

Debugger card found.

INI

C500

SYS BD

get primary path

Autoboot is reading primary boot path
from stable store.

INI

C540

EXT IO

init pri path

Autoboot is trying to boot from primary
boot device.

INI

C580

EXT IO

load IPL pri pth

Loading IPL from primary boot device.

WRN

C5F0

EXT IO

err read pri IPL

Error loading IPL from primary boot
device.

FLT

C5F0

EXT IO

pri IPL fault

Error loading IPL from primary boot
device.

WRN

C5F1

EXT IO

err read pri IPL

Cannot load IPL from primary boot
device--load address invalid.

WRN

C5F2

EXT IO

err read pri IPL

Cannot load IPL from primary boot
device--file is not IPL image.

WRN

C5F3

EXT IO

err read pri IPL

Cannot load IPL from primary boot
device--IPL image size invalid.

WRN

C5F4

EXT IO

err read pri IPL

Cannot load IPL from primary boot
device--IPL entry point address invalid.

WRN

C5F8

EXT IO

err read pri IPL

Cannot load IPL from primary boot
device--IPL image checksum failed.

INI

C5FF

launch pri IPL

Booting from primary boot path.

INI

C642

EXT IO

init kybrd consl

Try to initialize USB keyboard.

FLT

C642

EXT IO

keyboard error

An error was detected trying to access the
keyboard.

WRN

C643

EXT IO

keyboard reinit

Keyboard was re-initialized.

WRN

C64F

EXT IO

reset montr type

The console device failed to initialize with
the given monitor type. Try again with
type 1.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

TST

C680

SYS BD

builtin graphics

Look for built-in graphics card.

TST

C68s

SYS BD

test graph in s

Look for graphics card in PCI slot s.

INI

C68s

SYS BD

init graph in s

Successfully initialized graphics card in
PCI slot s.

INI

C680

SYS BD

bultin graphics

Successfully initialized built-in graphics
card.

WRN

C680

SYS BD

bultin graphics

built-in graphics initialization failed.

WRN

C68s

SYS BD

fail graph in s

Card in PCI slot s failed graphics
initialization or is not a graphics card.

INI

C740

EXT IO

init other path

Autoboot is trying to boot from
non-primary boot device.

INI

C780

EXT IO

ld IPL othr path

Loading IPL from non-primary boot
device.

WRN

C7F0

EXT IO

other IPL fault

Error loading IPL from non-primary boot
device.

WRN

C7F1

EXT IO

bad alt IPL read

Cannot load IPL from non-primary boot
device--load address invalid.

WRN

C7F2

EXT IO

bad alt IPL read

Cannot load IPL from non-primary boot
device--file is not IPL image.

WRN

C7F3

EXT IO

bad alt IPL read

Cannot load IPL from non-primary boot
device--IPL image size invalid.

WRN

C7F4

EXT IO

bad alt IPL read

Cannot load IPL from non-primary boot
device--IPL entry point address invalid.

WRN

C7F8

EXT IO

bad alt IPL read

Cannot load IPL from non-primary boot
device--IPL image checksum failed.

WRN

C7FF

launch IPL other

Booting from a device other than the
primary boot path.

INI

CB00

SYS BD

TOC initiated

A Transfer of Control entered the
firmware TOC handler.

WRN

CB01

SYS BD

no OS TOC vector

There is no TOC vector for the operating
system. Firmware will soft boot the
system.

WRN

CB02

SYS BD

bad OS TOC addr

The operating system TOC handler vector
is invalid. Firmware will soft boot the
system.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

WRN

CB03

SYS BD

bad OS TOC code

The operating system TOC handler is
invalid. Firmware will soft boot the
system.

WRN

CB04

SYS BD

bad OS TOC len

The size of the operating system TOC
handler is invalid. Firmware will soft boot
the system.

WRN

CB05

SYS BD

bad OS TOC chksm

The operating system TOC handler failed
the checksum test. Firmware will soft boot
the system.

WRN

CB0A

SYS BD

prev TOC logged

Firmware detected unread PIM data from
a previous TOC and will not overwrite it.
(PIM for this TOC is lost.)

INI

CB0B

SYS BD

branch to OS TOC

Branching to the operating system TOC
handler.

WRN

CB0C

SYS BD

br OS TOC failed

Branch to the operating system TOC
handler failed. Firmware will soft boot the
system.

WRN

CB10

SYS BD

LPMC initiated

A Low-Priority Machine Check entered
the firmware LPMC handler. The handler
should log the error and return to normal
operation.

WRN

CB11

SYS BD

icache LPMC err

An instruction cache parity error caused
the LPMC.

WRN

CB12

SYS BD

dcache LPMC err

A data cache parity/ECC error caused the
LPMC.

WRN

CB13

SYS BD

dcache tag error

The parity error is in the tag portion of
the data cache.

WRN

CB14

SYS BD

dcache data err

The parity error is in the data portion of
the data cache.

FLT

CB1F

SYS BD

OS LPMC failed

Firmware couldn’t branch to the operating
system LPMC handler. It will halt the
CPU, requiring a power cycle to recover.

WRN

CB71

SYS BD

HPMC occurred

A High-Priority Machine Check caused
entry to PDCE_CHECK (the firmware
trap handler).

WRN

CB72

SYS BD

LPMC occurred

A Low-Priority Machine Check caused
entry to PDCE_CHECK (the firmware
trap handler).

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

WRN

CB73

SYS BD

TOC occurred

A Transfer of Control caused entry to
PDCE_CHECK (the firmware trap
handler).

FLT

CB9r

IO BD

Error on roper

An error was detected on rope r.

FLT

CB99

SYS BD

seed IVA handler

PDC_SEED_ERROR triggered an HPMC.

FLT

CB9A

SYS BD

HPMC overwrite

Firmware is overwriting PIM data from a
previous HPMC.

OFF

CBA1

SYS BD

AIOC int dat err

I/O controller internal error.

OFF

CBA2

IO BD

EtoA rope perr

Parity error between I/O controller and
Rope-to-PCI bridge.

OFF

CBA3

SYS BD

access invld TLB

An invalid I/O TLB entry was accessed.

OFF

CBA4

IO BD

EtoA rp cmd perr

Command parity error between I/O
controller and Rope-to-PCI bridge.

OFF

CBA5

IO BD

CDF timeout

Rope Command/Data FIFO is backed up.

OFF

CBA6

IO BD

R2PCI resp tmout

Rope-to-PCI bridge timed out. Could be a
failure of the PCI card, rope, or R2PCI
bridge.

OFF

CBA7

IO BD

Unknown AIOC err

Unknown I/O controller error.

OFF

CBB1

IO BD

PCI timeout

A PCI card requested the bus but failed to
use it.

OFF

CBB2

IO BD

PCI timeout; OV

More than once aPCI card requested the
bus but failed to use it.

OFF

CBB3

IO BD

R2PCI intrnl err

Rope-to-PCI bridge internal error.

OFF

CBB4

IO BD

R2PCI int err;OV

Multiple Rope-to-PCI bridge internal
errors.

OFF

CBB6

IO BD

PCI data req err

PCI bus data requestor error: R2PCI
detected PERR# assertion.

OFF

CBB8

IO BD

PCI D req err;OV

Rope-to-PCI bridge detected multiple
PERR# assertions.

OFF

CBBA

IO BD

PCI data par err

PCI bus data parity error.

OFF

CBBC

IO BD

PCI Dpar err;OV

Multiple PCI bus data parity errors.

OFF

CBBE

IO BD

R2PCI intrnl err

Error in R2PCI internal data to PCI bus.

OFF

CBC0

IO BD

R2PCI int err;OV

Multiple R2PCI internal data to PCI bus
errors.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

OFF

CBC2

IO BD

PCI data parity

PCI data parity error. I/O error log word 3
contains the error address.

OFF

CBC4

IO BD

PCI data par; OV

Multiple PCI data parity errors. I/O error
log word 3 contains the error address.

OFF

CBC6

IO BD

R2PCI intrnl err

Rope-to-PCI bridge internal data error:
R2PCI detected PERR# assertion.

OFF

CBC8

IO BD

R2PCI int err;OV

Multiple R2PCI internal data errors:
R2PCI detected multiple PERR#
assertions.

OFF

CBCA

IO BD

PCI data rs err

PCI bus data responder error: R2PCI
detected PERR# assertion.

OFF

CBCC

IO BD

PCI D rs err; OV

Multiple PCI bus data responder errors:
R2PCI detected multiple PERR#
assertions.

OFF

CBCE

IO BD

R2PCI T-Abort

Rope-to-PCI bridge signalled Target
Abort.

OFF

CBD0

IO BD

R2PCI T-Abort;OV

Rope-to-PCI bridge signalled multiple
Target Aborts.

OFF

CBD2

IO BD

PCI parity err

PCI address/command parity error.

OFF

CBD4

IO BD

PCI par err; OV

Multiple PCI address/command parity
errors.

OFF

CBD6

IO BD

PCI no DEVSEL#

No PCI device selected (DEVSEL#
assertion). I/O error log word 3 contains
the error address.

OFF

CBD8

IO BD

PCI no DEVSEL;OV

Multiple DEVSEL# assertions. I/O error
log word 3 contains the error address.

OFF

CBDA

IO BD

PCI target abort

A PCI device signalled Target Abort. I/O
error log word 3 contains the error
address.

OFF

CBDC

IO BD

PCI T-Abort; OV

A PCI device signalled multiple Target
Aborts. I/O error log word 3 contains the
error address.

OFF

CBDD

IO BD

PCI assrts LOCK#

A PCI device asserted LOCK#.

OFF

CBDE

IO BD

PCI LOCK#; OV

A PCI device asserted LOCK# multiple
times.

OFF

CBE0

IO BD

PCI assrts SERR#

A PCI device asserted SERR#: address
parity error or other system error.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

OFF

CBE2

IO BD

PCI SERR#; OV

A PCI device asserted SERR# multiple
times.

OFF

CBE3

IO BD

Unknown PCI err

Unknown PCI error detected.

OFF

CBE6

SYS BD

AtoE rope perr

Parity error between system I/O controller
and Rope-to-PCI bridge.

OFF

CBE7

IO BD

R2PCI intrnl err

Rope-to-PCI bridge internal data error.

OFF

CBE8

SYS BD

AtoE rope perr

Command parity error between system
I/O controller and Rope-to-PCI bridge.

OFF

CBE9

IO BD

Unknown Rope err

Unknown rope error occurred.

FLT

CBF0

SYS BD

HPMC initiated

A High-Priority Machine Check entered
the firmware HPMC handler.

FLT

CBF1

SYS BD

no OS HPMC IVA

There is no HPMC vector for the
operating system. Firmware will halt the
CPU, requiring a power cycle to recover.

FLT

CBF2

SYS BD

bad OS HPMC len

The size of the operating system HPMC
handler is invalid. Firmware will halt the
CPU, requiring a power cycle to recover.

FLT

CBF3

SYS BD

bad OS HPMC addr

The operating system HPMC handler
vector is invalid. Firmware will halt the
CPU, requiring a power cycle to recover.

FLT

CBF4

SYS BD

bad OS HPMC cksm

The operating system HPMC handler
failed the checksum test. Firmware will
halt the CPU, requiring a power cycle to
recover.

FLT

CBF5

SYS BD

OS HPMC vector 0

The size of the operating system HPMC
handler is zero. Firmware will halt the
CPU, requiring a power cycle to recover.

WRN

CBFA

SYS BD

prev HPMC logged

Firmware detected unread PIM data from
a previous HPMC and will overwrite it.

FLT

CBFB

SYS BD

brnch to OS HPMC

Branching to the operating system HPMC
handler.

FLT

CBFC

SYS BD

OS HPMC br err

Branch to the operating system HPMC
handler failed. Firmware will halt the
CPU, requiring a power cycle to recover.

FLT

CBFD

SYS BD

unknown check

The firmware trap handler didn’t detect
an HPMC, LPMC, or TOC.

FLT

CBFE

SYS BD

HPMC during TOC

A High-Priority Machine Check occurred
during Transfer of Control processing.

Chapter 3

Troubleshooting
Identifying LCD-Indicated Conditions

Table 3-1. Chassis Codes for J6000 Workstations
Ostat

Code

FRU

Message

Description

FLT

CBFF

SYS BD

multiple HPMCs

A High-Priority Machine Check occurred
while processing another HPMC.

INI

CC0n

SYS BD

CPUn OS rendezvs

Slave CPU n entering the final
rendezvous, waiting for the operating
system to awaken it.

INI

CC1n

SYS BD

CPUn early rend

Slave CPU n entering the early
rendezvous, waiting for the monarch CPU
to initialize scratch RAM and other
system state.

INI

CC2n

SYS BD

CPUn rendezvous

Slave CPU n entering rendezvous. Slave
CPUs enter this rendezvous numerous
times during boot.

INI

CC3n

SYS BD

CPUn cache rend

Slave CPU n entering cached rendezvous,
waiting for the monarch CPU to configure
the system bus.

INI

CC4n

SYS BD

CPUn mem rendez

Slave CPU n entering memory
rendezvous, waiting for the monarch CPU
to select a boot device.

TST

D000

SYS BD

micro controller

Firmware is initializing communications
with the system controller.

WRN

D004

SYS BD

micro not resp

Firmware detected a communications
error with the system controller.

INI

D005

SYS BD

set dom1 fan spd

Firmware is initializing communications
with the system controller.

INI

D006

SYS BD

set dom2 fan spd

Firmware is initializing communications
with the system controller.

WRN

D007

SYS BD

bad microctl cmd

Firmware detected a communications
error with the system controller.

FLT

D01n

SYS/IO

fan n: failure!

Firmware detected system fan n stopped.

WRN

D02n

SYS/IO

fan n: too slow!

Firmware detected system fan n is
running too slowly.

Chapter 3

Troubleshooting
Running System Verification Tests

Running System Verification Tests
HP-UX uses an online diagnostics product called the Support Tools Manager that allows
system operation verification.
Three interfaces are available with the Support Tools Manager: a command line interface
(accessed through the cstm command), a menu-driven interface (accessed through the
mstm command), and the graphical user interface (accessed through the xstm command).
For more information on these user interfaces, see the online man pages by entering the
following at a command line prompt:
man cstm [Enter]
man mstm [Enter]
man xstm [Enter]
For information on the enhanced online diagnostics, see the Support Media User’s Manual
(HP Part Number B3782-90176).
To access the Support Tools Manager, perform the following steps:
1. In a terminal window, type the following at the # prompt to invoke the command line
interface:
# cstm [Enter]
2. The following message appears:
Support Tool Manager
Version A.01.00
Type ‘help’ for a list of available commands.
CSTM>
3. To verify the system operation, type the following at the CSTM> prompt:
CSTM> verify all [Enter]
Messages similar to the following appear:
Verification has started on device (CPU).
Verification has started on device (FPU).
CSTM> Verification of (FPU) has completed.
CSTM> Verification of (CPU) has completed.
4. Press [Enter] to return to the CSTM> prompt after all test results are reported.
5. To exit the Support Tools Manager, enter the following:
CSTM> exit [Enter]
If any tests failed, run Selftest and ISL diagnostics to isolate the problem.

Chapter 3

Troubleshooting
Running ODE-Based Diagnostics

Running ODE-Based Diagnostics
The Offline Diagnostic Environment (ODE) consists of diagnostic modules for testing and
verifying system operation. ODE provides all the necessary functions for the user to load
specified tests and interact with those tests.
ODE is an ISL utility. To boot ODE:
1. Invoke the ISL environment from the system disk or a CD ROM.
2. Type ode [Enter] after the ISL> prompt to invoke ODE from the LIF directory on
the system disk. The prompt changes to ODE>.
Not all of the test modules are available on all systems. To see what test modules are
available to run on this system, type ls at the ODE> prompt. The available modules include
the following:
• astrodiag – tests and verifies the basic functionality of the Astro memory
controller/I/O chip.
• siodiag – tests and verifies the basic functionality of the SuperI/O multifunction I/O
chip, including serial, parallel, USB, and so forth.
• wdiag – tests and verifies the functionality of the PA-RISC chip.
• memtest – tests and verifies the memory arrays. If an error is detected, the diagnostic
reports the memory card and its slot number that needs replacement. It also provides a
map of the memory configuration so that the user can identify the type of memory and
its slot location.
• fupdate – updates the system’s Processor Dependent Code (PDC) firmware in the
EEPROM.
• mapper – identifies the configuration of HPPA systems. It displays path, identification,
and revision information of I/O components, configuration of memory controllers,
processors, co-processors, cache, and TLB, as well as processor board component
revisions and values of various HPPA system identifiers, revisions, and capabilities.
For further information on the various ODE commands and a complete listing of the
command set, type help [Enter] at the ODE> prompt or at the prompt of one of the test
modules.

Chapter 3

Troubleshooting
Using the System Board LEDs for Troubleshooting

Using the System Board LEDs for Troubleshooting
This section provides a description of the system board’s Light Emitting Diodes (LEDs)
and how to use them for troubleshooting. These LEDs are located inside of the workstation
on the system board’s left-back edge. See Figure 3-5.. Note that you will have to view these
LEDs through the airflow holes on the back of your workstation.
Figure 3-5. System Board LEDs

For those system problems that this section is not able to solve, you will have to call your
local HP Support Representative. Before you call, record the state (on, off or blinking) of
your LEDs and give this information to your local HP support representative. The
representative will use this information to determine the course of action to take.

Interpreting the LED Information
Table 3-2. explains how to interpret the information the system board LEDs provide. Note
that the SUPPLY LED is reserved for future functionality.
Table 3-2. Interpreting the System Board LEDs
LED Name

LED’s Color
When On

Description

VRM1

Green

This light, when on, indicates that the
voltage regulator module is working
correctly for processor one. The default
state for this light is on.

Chapter 3

Troubleshooting
Using the System Board LEDs for Troubleshooting

Table 3-2. Interpreting the System Board LEDs
LED Name

LED’s Color
When On

Description

VRM0

Green

This light, when on, indicates that the
voltage regulator module is working
correctly for processor zero. The
default state for this light is on.

FETCH

Green

This light, when on, indicates that one
or both processors is fetching code. The
default state for this light is on.

FANS

Yellow
(blinking)

Note that the yellow light blinks a
heart beat when the system is working
correctly. See Table 3-3. for more
details for interpreting the blinks of
this light.

Over Current

Red

This light, when on, indicates there is
a short somewhere in the system. The
default state for this light is off.

There are six LED blink sequences supported by the System Controller. The LED blink
sequences are shown in Table 3-3. Note that each blink of the LED represents a tenth of a
second (0.1 sec.).
If the FANS LED is ever stuck either ON or OFF, a system problem has occurred. This
system problem is most likely an I2C bus hang. A potential fix may be to check that the
power supply cables are correctly plugged in. If this does not work, call you local HP
Support Representative.
Table 3-3. Blink Sequences for the FANS LED
Blink
Sequence
Number

LED Blink Sequence
(black dot represents 0.1 second LED on; white dot
is 0.1 second LED is off)

Description

System Controller Non-error Blink Sequences
1

●❍●❍❍❍❍❍❍❍

System controllers
normal heart beat.

●●●●●❍❍❍❍❍

This is a transient
state shown by the
system controller at
power up.

●●●●●●●●●●❍❍❍❍❍❍❍❍❍❍

System controller’s
transient state.
There is no system
problem.

Chapter 3

Troubleshooting
Using the System Board LEDs for Troubleshooting

Table 3-3. Blink Sequences for the FANS LED
Blink
Sequence
Number

LED Blink Sequence
(black dot represents 0.1 second LED on; white dot
is 0.1 second LED is off)

Description

System Controller Error Blink Sequences
4

●❍❍❍❍❍❍❍❍❍

System controller
shut off power to
the system because
the ambient
temperature
exceeded 60˚C or
140˚F.

●●●●●●●●●❍

System controller
detects a fan
failure. If this
happens you need
to read the message
in the LCD on the
front of the
workstation.

●❍●❍●❍❍❍❍❍

System controller is
reporting an error.

Troubleshooting with System Board LEDs
This section explains what to do when you see the LEDs on your system board in a
non-default state, and when the yellow FANS LED displays certain blink sequences. For
the default states, see Table 3-2. Note that the non-default state is a state that should not
exist, and it is a state that requires a solution.
Table 3-4. Solutions for the Non-Default LED States
LED Name1

Non-Default
State

Solution

VRM1

OFF

If the following solutions do not bring this LED back
on, replace VRM1 board.
• Swap VRM cards to determine if VRM1 is bad
• Determine that the power cable to the system is
plugged in
• Check that the power button has been pressed on
• Re-seat the VRM1 board in its connector
• Check that the VRM1 connector cable is properly
plugged in

Chapter 3

Troubleshooting
Using the System Board LEDs for Troubleshooting

Table 3-4. Solutions for the Non-Default LED States
LED Name1

Non-Default
State

Solution

VRM0

OFF

If the following solutions do not bring this LED back
on, replace VRM0 board.
• Swap VRM cards to determine if VRM0 is bad
• Determine that the power cable to the system is
plugged in
• Check that the power button has been pressed on
• Re-seat the VRM0 board in its connector
• Check that the VRM0 connector cable is properly
plugged in

FETCH

OFF

If the following solutions do not bring this LED back
on, replace the system board.
• Look at the system’s LCD to determine if the
firmware update process has been interrupted
• Determine that the power cable to the system is
plugged in
• Check that the power button has been pressed on
• Determine that all external peripheral devices are
turned on and that their cables are properly
connected
• Check that all internal devices are powered on and
that their cables are properly connected

Chapter 3

Troubleshooting
Using the System Board LEDs for Troubleshooting

Table 3-4. Solutions for the Non-Default LED States
LED Name1

Non-Default
State

Solution

FANS

OFF or
blink
sequence 4,
5 or 6

If the following solutions do not bring the LED back on
or cause it to properly blink, replace the system board.
OFF

Unplug the system and replace the
system board

Blink Sequence 4 Unplug the system and operate the
unit when its environment gets
cooler
Blink Sequence 5 Replace the fan associated with the
message in your system LCD. If
power supply fans are bad, you have
to replace the power supply. If the
PCI fan is bad, replace it. If either
one of the processor fans are bad, you
must replace the system board. Note,
fans may still be spinning, but their
control signal may have failed.
Blink Sequence 6 Check that the 24-pin power supply
signal cable is properly connected
Press the power button off and
unplug the system and wait for two
minutes before turning the system
back on
SHORT

If the following solutions do not turn this LED off,
replace the system board.
• Check that no pieces of metal are shorting
connections anywhere in the system
• Check that no pins on system connectors are bent
and touching each other

1. The LEDs are in the OFF state, or in the case of the FANS LED, the LED is
blinking sequence 1, 2, or 6 or it is not blinking.

Chapter 3

Troubleshooting
Using the System Board LEDs for Troubleshooting

Chapter 3

4 Field Replaceable Units (FRUs)
This chapter lists the Field Replaceable Units (FRUs) for the HP VISUALIZE J6000
workstations. This chapter then provides procedures for removing and replacing the FRUs
in the workstations.

Field Replaceable Units (FRUs)
Chapter Overview

Chapter Overview
This chapter contains the following main sections:
• Tools Required
• Exchange and Nonexchange Part Numbers
• FRU Removal and Replacement
— Electrostatic Discharge (ESD) Precautions
— Prerequisite Steps for All Removal and Replacement Procedures
— Exploded View Diagram
— Front Bezel and Top Panel
— LCD Panel
— Hard Disk Drives
— Hard disk Drive Backplane
— CD ROM Drive
— Memory DIMMs
— Power Supply
— PCI Cage
— PCI Backplane
— Speaker
— System Board
— Real-Time Clock
WARNING

For most of the removal and replacement procedures in this chapter,
you must power off the workstation and unplug the workstation
power cord from the AC power outlet. The exceptions to this are the
removal and replacement of DIMMs and the PCI cage. For these you
only need to power off the workstation.

NOTE

To maintain FCC/EMI compliance, verify that all covers are replaced and
that all screws are properly seated.

Chapter 4

Field Replaceable Units (FRUs)
Tools Required

Tools Required
Use the following tools to remove or replace FRUs:
• Light-duty flat blade screwdriver with 6-inch (150 mm) blade
• T-15 Torx and T-20 (for rack mounting) Torx drivers
• ESD equipment (see the “Electrostatic Discharge (ESD) Precautions” section later in
this chapter for detailed information)

Chapter 4

Field Replaceable Units (FRUs)
Exploded View Diagram

Exploded View Diagram
Figure 4-1 shows an exploded view of the internal components (FRUs) in the J6000
workstations.
Refer to this figure to identify the various workstation FRUs while performing the FRU
removal and replacement procedures in this chapter.

Figure 4-1. Exploded View of the J6000 Workstation

Desk side only

16
8
3

1
9
6
2

10
12

7
14

4
Plastic cover
desk side only

13
5
11

Chapter 4

Field Replaceable Units (FRUs)
Exchange and Nonexchange Part Numbers

Exchange and Nonexchange Part Numbers
In this chapter we refer to exchange and nonexchange part numbers. You must return
FRUs with exchange part numbers in exchange for replacement FRUs. Do not return
FRUs with nonexchange part numbers – you may discard them.
The following Tables 4-1 lists the exchange part numbers for the J6000 workstation.
Table 4-1. J6000 Exchange Part Numbers
Numbers in Figure 4-1

Part Number

Description

A5990-69010

J6000 System Board Assembly

A5990-69001

Power supply 500W includes system speaker,
power supply fans, and LCD display cable

A3863-69001

512 MB SDRAM DIMM

A3864-69001

1 GB SDRAM DIMM

A1658-69031

LVD Ultra SCSI hard disk 18 GB 10K RPM

A1658-69032

LVD Ultra SCSI hard disk 36 GB 10K RPM

Chapter 4

Field Replaceable Units (FRUs)
Exchange and Nonexchange Part Numbers

The following Tables 4-2 lists the nonexchange part numbers for the J6000 workstation.
Table 4-2. J6000 Nonexchange Part Numbers
Numbers in Figure 4-1

Part Number

Description

A5990-62023

CD ROM slim-line, ATAPI Assembly

A5990-66530

PCA, SCA backplane (disk drive)

A5990-62015

LCD/power switch assembly

0950-3812

VRM assembly

A5990-66520

PCA-PCI backplane board

Not Shown

A1658-86004

Real Time Clock/Battery Module

A5990-62006

PCI cage assembly includes PCI tray fan

A5990-62003

Disk drive bracket assembly

Not Shown

1390-1266

Locking Thumbscrew

Not Shown

0515-2721

T15 Screw - M3x6 (Mounts CD ROM drive to
chassis, system board mounting, PCI backplane
mounting, and power supply mounting)

Not Shown

0380-2018

Jackscrew - 4 - 40Mx4F

Not Shown

0515-2332

M3 screws for mounting SCA board

A5990-62002

Main chassis assembly1

A5990-63003

Internal SCSI cable

A5990-62004

Disk EMI cover assembly

Not Shown

A5990-62005

Top cover assembly

A5990-62007

Front bezel assembly

Not Shown

A5990-63004

CD ROM IDE cable

Not Shown

A5990-40021

Trim - bezel bottom (with J6000 branding)

Not Shown

A5990-40002

Trim - bezel bottom (blank - no branding)

Not Shown

A5990-62002

J6000 Rack Mount Kit2

Not Shown

A5990-62020

Rack mounting hardware kit2

Not Shown

A5990-62021

Cable management assembly

Not Shown

A5990-40006

Front bezel end caps

Not Shown

A5990-40019

Right side cover (with logo)3

Not Shown

A5990-40020

Left side cover (with logo)3

Chapter 4

Field Replaceable Units (FRUs)
Exchange and Nonexchange Part Numbers

Table 4-2. J6000 Nonexchange Part Numbers
Numbers in Figure 4-1

Part Number

Description

A5990-40010

Cosmetic cover (without logo)3

A5990-40009

Deskside pedestal3

Not Shown

A5990-00044

Drip pan3

Not Shown

A4983-60111

USB mouse, 3 buttons

Not Shown

A4983-60401

USB keyboard, U.S. English

Not Shown

A4983-60403

USB keyboard, German, Euro

Not Shown

A4983-60404

USB keyboard, Spanish, Euro

Not Shown

A4983-60405

USB keyboard, French, Euro

Not Shown

A4983-60406

USB keyboard, Kanji, JIS-109

Not Shown

A4983-60409

USB keyboard, Norwegian, Euro

Not Shown

A4983-60411

USB keyboard, Swiss-German, Euro

Not Shown

A4983-60412

USB keyboard, Swedish, Euro

Not Shown

A4983-60413

USB keyboard, U.K. English, Euro

Not Shown

A4983-60414

USB keyboard, Belgian/Flemish, Euro

Not Shown

A4983-60416

USB keyboard, Danish, Euro

Not Shown

A4983-60421

USB keyboard, Korean

Not Shown

A4983-60423

USB keyboard, Chinese/Trad

1. Order this for all sheet metal parts unless otherwise listed.
2. Used on rack mounted systems only.
3. Used on desk side mounted systems only.

Chapter 4

Field Replaceable Units (FRUs)
FRU Removal and Replacement

FRU Removal and Replacement
The procedures in this section describe how to remove and replace J6000 workstation
FRUs. Observe the electrostatic discharge (ESD) precautions and the prerequisites for
removing and replacing FRUs in the next two subsections, as well as any NOTEs,
CAUTIONs, and WARNINGs in each FRU removal and replacement procedure.
NOTE

If you need to install a new FRU, simply follow the procedures for replacing
the FRU in this chapter. (That is, replacement procedures are the same as
those for installing new FRUs.)

Electrostatic Discharge (ESD) Precautions
To prevent damage to the J6000 workstation, observe all of the following ESD precautions
while performing FRU removal and replacement procedures:
1. Remove all ESD-generating materials from the work area in which you will remove and
replace a workstation’s FRU(s).
2. Stand on an ESD (static-free) mat.
3. Wear a grounding wrist strap to ensure that any accumulated electrostatic charge
discharges from your body to ground.
4. Connect all equipment together, including the ESD mat, grounding wrist strap,
workstation, and peripherals.
5. Keep uninstalled printed circuit boards in their protective antistatic bags.
6. Once you have removed printed circuit boards from their protective antistatic bags,
handle the printed circuit boards by their edges only.

Chapter 4

Field Replaceable Units (FRUs)
FRU Removal and Replacement

Prerequisite Steps for All Removal and Replacement Procedures
You must complete the following steps before performing any of the FRU removal and
replacement procedures in this chapter:
1. Power off the workstation (either by executing shutdown -h as root, or by simply
pressing the power switch on the front panel of the workstation, which accomplishes
the same thing), as well as the monitor and any attached peripheral devices.
2. Unplug the workstation power cord and all peripheral devices from AC power outlets.
3. Attach the static-grounding wrist strap by following the instructions on the package.
Attach the sticky end of the wrist strap to bare metal on the rear panel of the
workstation.
NOTE

To make access to the internal FRUs easier, you may want to place the
workstation on a table or workbench instead of leaving it on the floor.

CAUTION

This workstation is designated for two-person lifting; it weighs approximately
36 to 49 pounds (12 to 22 kg), depending on the configuration. Do not attempt
to lift it by yourself, or injury may result.

Chapter 4

Field Replaceable Units (FRUs)
FRU Removal and Replacement

Front Bezel and Top Cover
This section describes how to remove and replace the J6000 workstation’s front bezel and
top cover.
Note that you can perform certain operations, like removing and replacing hard disk
drives, simply removing the front bezel of the workstation. Other operations require more
access to the interior of the workstation, so you will need to remove the front bezel or top
panel to perform those procedures.
CAUTION

The system will not operate with the top panel removed.

Chapter 4

Field Replaceable Units (FRUs)
FRU Removal and Replacement

Removing the Top Cover
Figure 4-2. Removing the Top Cover

1 - Remove all connectors from
back of workstation
- Remove workstation from
pedestal.

2 - Place workstation on a padded
surface
- Remove bezel
- Press in on both sides of bezel
and pull forward as shown.

1
2

Hold down pedestal when
removing workstation

- Remove top cover
1. Unscrew captive screw
2. Pull cover forward
3. Lift cover up.

- Attach anti-static strap

2
1

To replace the top cover or front bezel, perform the above steps in reverse.
NOTE

Chapter 4

The graphics in these steps depict a desk side unit. If this is a rack mount
unit, the skins and pedestal will not be present. Rack mounted systems will
not have air louvres mounted in the front bezel. When replacing the bezel,
remove and discard the louvres from the new bezel unit.

Field Replaceable Units (FRUs)
FRU Removal and Replacement

Removing the LCD Panel
To remove the LCD panel, do the following:
Figure 4-3. Removing the LCD Panel
1. Push LCD tab from one side to remove
2. Remove LCD
3. Remove connector

2
3

To replace the LCD panel, perform the above steps in reverse.

Chapter 4

Field Replaceable Units (FRUs)
FRU Removal and Replacement

Removing the Hard Disk Drives
To remove a hard disk drive do the following:
Figure 4-4. Removing the Hard Disk Drives
1

1. Remove optional locking thumbscrew
2. Press HDD cover release tab to remove cover

Locking
Thumbscrew

2
1

Removing a HDD
- Pull out bracket
- Remove bracket and HDD

Adding a HDD
- Remove bracket and screws

Removing a HDD
- Install hard drive in bracket
- Insert in HDD cage till firmly seated

Adding a HDD
- Carefully remove bar
- Install HDD
Carefully
remove and
discard

To replace the hard disk drives, perform the above steps in reverse. You should make sure
that the disks are firmly seated. Reinstall the hard disk drive cover and optional locking
thumbscrew, if applicable.

Chapter 4

Field Replaceable Units (FRUs)
FRU Removal and Replacement

Removing the Hard Disk Drive Backplane
To replace the hard disk drive backplane, do the following:
Figure 4-5. Removing the Hard Disk Drives Backplane
1

Remove PCI Cage
- Lift PCI handle to remove PCI cage
from workstation

- Remove disk drives BEFORE removing
board.

- Unplug four connectors

- Remove four screws
- Lift board out

Press sides
of connector
to remove
CD cable

1
Back
view

2
3

To replace the hard disk drive backplane, perform the above steps in reverse.

Chapter 4

Field Replaceable Units (FRUs)
FRU Removal and Replacement

Internal CD ROM Drive
To remove the CD ROM drive, do the following:
Figure 4-6. Removing the CD ROM Drive

1. Press sides of connector in back of CD to remove cable
2. Remove two screws
3. Slide CD to front
1

To replace the CD ROM drive, perform the above steps in reverse.

Removing and Replacing Memory DIMMs
To remove and replace memory DIMMs in the J6000, refer to the memory sequence label
inside the system. Be sure to press the tabs at both ends of the DIMM slots to release the
DIMM, then lift the DIMM out of the slot.

When replacing the DIMMs, press the DIMM into the slot until the tabs on each end snap
into place.
Removing and Replacing the Voltage Regulator Modules (VRMs)
To remove and replace the VRMs, see the section on removing and replacing the system
board.

Chapter 4

Field Replaceable Units (FRUs)
FRU Removal and Replacement

Power Supply
To remove the power supply, do the following:
Figure 4-7. Removing the Power Supply

- Remove two VRM connectors
- Remove VRM 1 board as shown

VRM
connector

- Remove screw from back of workstation to remove power plug
- Disconnect five connectors (2-6)

power plug

Back

1
screw

ply

Sup
Power

Chapter 4

Field Replaceable Units (FRUs)
FRU Removal and Replacement

Figure 4-8. Removing the Power Supply (cont’d)

- Remove two screws from front of workstation
- Push power supply to back of workstation to lift out.

To replace the power supply, do the above steps in reverse.

Chapter 4

Field Replaceable Units (FRUs)
FRU Removal and Replacement

PCI Cage
To remove the PCI Cage, do the following:
Figure 4-9. Removing the PCI Cage

- Lift PCI handle to remove cage from workstation

1. Slide PCI retainer back
2. Lift off cage

RD
CA ER
I
PC AIN
T
RE

2
1

3 - Remove screw to remove card
- Slide I/O card out as shown

Bulkhead
screw

Chapter 4

Field Replaceable Units (FRUs)
FRU Removal and Replacement

Figure 4-10. Removing the PCI Backplane

1. Disconnect fan power plug
2. Remove mounting screw
1

Fan power plug

2 PCI
mounting
screw

2 - Slide board to back of cage and lift out

To replace the PCI Backplane and Cage, do the above steps in reverse.

Speaker
The speaker is integrated into the power supply. If the speaker fails, replace the power
supply.

Chapter 4

Field Replaceable Units (FRUs)
FRU Removal and Replacement

Removing the System Board
To remove the system board, do the following:
Figure 4-11. Removing the System Board

1. Lift PCI handle to remove PCI cage from workstation
2

2. Remove memory cards from system board

3. Remove VRM connectors and

VRM 0 and VRM 1 cards

- Remove screw from back of workstation to remove power plug
- Disconnect five connectors from system board (2-6)

power plug

1
1

2
3

power plug
screw

6
5

Chapter 4

Field Replaceable Units (FRUs)
FRU Removal and Replacement

Figure 4-12. Removing the System Board

3 - Remove two mounting screws from
system board.

4 - Remove four serial port screws
from back of workstation.

Back
Mounting
Screws
serial port screws

5 - Pull system board toward front of workstation to remove from slots
- Lift system board up

Slots

Front

Chapter 4

Field Replaceable Units (FRUs)
FRU Removal and Replacement

Replacing the System Board
To replace the system board, perform the above steps in reverse. Pay close attention to
installing the PCI cage.
Figure 4-13. Replacing the System Board
- Reverse steps
- Install PCI cage in workstation, with handle up, then press down.

NOTE

If you are replacing the system board on a desk side unit, go into the Boot
Console Handler (BCH) and set the fan choice to desk side.

NOTE

Be sure to install the four serial port screws BEFORE installing the two
system board mounting screws.

Chapter 4

Field Replaceable Units (FRUs)
FRU Removal and Replacement

Removing and Replacing the Real-Time Clock
To remove the real-time clock, you first need to follow the procedure in the section “Front
Bezel and Top Cover” of this chapter. After this procedure has been completed, you can
remove the real-time clock as shown in Figure 4-14. You may need to rock the real-time
clock back and forth to loosen it in its socket.
Figure 4-14. Removing the Real-Time Clock

Locator Dot
Real-time Clock
To replace the real-time clock, reverse the above procedure. Note that you should be
careful to not bend any of the real-time clock’s pins, and you must position the locator dot
as shown in Figure 4-14. Once the real-time clock is in place, reverse the procedure in the
section “Front Bezel and Top Cover” to replace the top cover.

Chapter 4

Field Replaceable Units (FRUs)
FRU Removal and Replacement

100

Chapter 4

5 Boot Console Handler
This chapter explains how to use the Boot Console Handler, which provides an interactive
environment after the power-on sequence in HP VISUALIZE J6000 workstations.

101

Boot Console Handler
Chapter Overview

Chapter Overview
This chapter contains the following main sections:
• Boot Console Handler Features
• Accessing the Boot Console Handler
• Boot Console Menus
• Booting the Workstation
• Searching for Bootable Media
• Resetting the Workstation
• Displaying and Setting Paths
• Displaying and Setting the Monitor Type
• Displaying the Current Memory Configuration
• Displaying the Status of the I/O Slots
• Setting the Auto Boot and Auto Search Flags
• Displaying and Setting the Security Mode
• Displaying and Setting Fastboot Mode
• Displaying the LAN Station Address
• Displaying System Information
• Displaying PIM Information
• Using Remote Power-On
• Setting the Fan Speed
• Stable Storage
• ISL Environment

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Boot Console Handler Features

Boot Console Handler Features
There are times when you want to interact directly with the J6000 workstation before it
boots the operating system. These workstations provide a menu-driven Boot Console
Handler that allows you to perform special tasks, display information, and set certain
system parameters, even if the operating system is unavailable.
Here are some of the things you can do:
• Boot the workstation
• Search for bootable media
• Reset the workstation
• Display and set boot paths
• Display and set the monitor type
• Display memory configuration information
• Display the status of the I/O slots
• Set Auto Boot, Auto Search, and Auto Start
• Display and set Security mode
• Set Fastboot
• Display LAN information
• Display system information
• Display PIM information
• Using Remote Power-On
• Setting the Fan Speed
NOTE

Chapter 5

All of the tasks in the Boot Console Handler should be performed by a system
administrator with superuser (root) login permissions.

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Boot Console Handler
Accessing the Boot Console Handler

Accessing the Boot Console Handler
To access the Boot Console Handler, follow these steps:
1. Close any files and applications on the workstation.
2. Press the power switch on the front panel of the workstation to power it off.
NOTE

There is no need to manually shut down the HP-UX operating system on the
workstation before powering it off. When you press the power switch, the
workstation automatically shuts down the operating system before
terminating the power.

Make sure you do not unplug the workstation’s power cord or otherwise interrupt power
to the workstation at this time.
3. Power on the workstation after the system has completely shut down.
If auto boot is turned off, the boot sequence automatically stops at the boot console
Main Menu.
If auto boot is turned on, you will see the following message:
Processor is starting auto boot process. To discontinue, press any key
within 10 seconds.

If auto boot and auto search are both turned on, you will see the following message:
Processor is booting from first available device. To discontinue, press
any key within 10 seconds.

NOTE

If you are using a power-saving monitor, you will have less than 10 seconds
from the time this message appears to press a key.

4. Press a key. You will then see the following message:
Boot terminated

The Main Menu of the Boot Console Handler appears.

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Boot Console Menus

Boot Console Menus
The boot console menus follow, showing the various tasks you can perform and the
available information.
The shortened version of each command is indicated by the uppercase letters.
Help is available for all the menus and commands by using either help, he, or? and the
menu or command for which you want help.
------ Main Menu -------------------------------------Command

Description

-------

-----------

BOot [PRI|ALT|]
Boot from specified path
PAth [PRI|ALT|CON|KEY []]
Display or modify a path
SEArch [DIsplay|[[IPL] []]] Search for boot devices
COnfiguration []
INformation []
SERvice []

Access Configuration menu/commands
Access Information menu/commands
Access Service menu/commands

DIsplay
HElp [|]
RESET

Redisplay the current menu
Display help for menu or command
Restart the system

Main Menu: Enter command >

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Boot Console Menus

------ Configuration Menu ----------------------------Command
-------

Description
-----------

AUto [BOot|SEArch] [ON|OFF]
BootID [ []]
BootINfo
CPUconfig [[ON|OFF]]
DEfault
FanChoice [DeskSide|RackMount]

Display or set specified flag
Display or modify processor boot ID
Display boot-related information
Config/deconfig processor
Set the system to predefined values
Display or set the fan preference

Display or set boot tests execution
Display or set LAN configuration
Change the current monitor type
Display or modify a path
Set previous power state
Search for boot devices
Set/show security mode
Read or set real time clock in GMT

BOot [PRI|ALT|]
Boot from specified path
DIsplay
Redisplay the current menu
HElp [|]
Display help for menu or command
RESET
Restart the system
MAin
Return to Main Menu
----Configuration Menu: Enter command >

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Boot Console Menus

------ Information Menu ------------------------------Command
-------

Description
-----------

ALL
BootINfo
CAche
ChipRevisions
COprocessor
FwrVersion
IO
LanAddress
MEmory
PRocessor
SysConfig
WArnings

Display
Display
Display
Display
Display
Display
Display
Display
Display
Display
Display
Display

BOot [PRI|ALT|]
DIsplay
HElp [|]
RESET
MAin
-----Information Menu: Enter

Boot from specified path
Redisplay the current menu
Display help for menu or command
Restart the system
Return to Main Menu

Chapter 5

all system information
boot-related information
cache information
revisions of VLSI and firmware
coprocessor information
firmware version
I/O interface information
built-in system LAN address
memory information
processor information
the system configuration
selftest warning messages

command >

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Boot Console Menus

------ Service Menu ----------------------------------Command
-------

Description
-----------

ChassisCodes [|ON|OFF]
CLEARPIM
EepromRead [ []]
MemRead [] []
PciDelay []
PDT [CLEAR]
PIM [] [HPMC|LPMC|TOC]

Display/enable/disable chassis codes
Clear (zero) the contents of PIM
Read EEPROM locations
Read memory locations
Display or set PCI delay value
Display or clear the Page
Deallocation Table
Display PIM information

RemotePower [ON|OFF]
ScRoll [ON|OFF]

Display/enable/disable remote power
Display or change scrolling ability

BOot [PRI|ALT|]
DIsplay
HElp [|]
RESET
MAin
----Service Menu: Enter command >

Boot from specified path
Redisplay the current menu
Display help for menu or command
Restart the system
Return to Main Menu

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Booting the Workstation

Booting the Workstation
You usually start a workstation by turning it on and waiting for HP-UX to boot
automatically. However, you may not always want the usual boot sequence to occur.
For example, you may want to start the workstation from an operating system that is
stored on a device that is different from the usual boot device. If the normal operating
system kernel or the disk on which it resides becomes damaged or unusable, you may wish
to boot from a different disk or perhaps from another type of device, such as a CD ROM
drive.
Here are some possible booting scenarios you may encounter:
• If you know which device you want to boot from, and you know that it contains a
bootable operating system, follow the directions in “Accessing the Boot Console
Handler” on, and then type the following at the prompt:
Main Menu: Enter command > boot device [Enter]
where device is the hardware path to the device, specified in Mnemonic Style
Notation. For example, if you wish to boot an operating system that is stored on an IDE
CD ROM drive, you would type the following command at the prompt:
Main Menu: Enter command > boot IDE [Enter]
• If you do not know which device you want to boot from, then type the following at the
prompt:
Main Menu: Enter command > search [Enter]
A message similar to the following will be displayed:
Path Number

Device Path

Device Type

-------------

------------

P0
P1

IDE
FWSCSI.6.0

TEAC CD-532E-B
SEAGATE ST39102LC

At the prompt, you might type the following:
Main Menu: Enter command > boot P1 [Enter]
Note that the operating system on the specified device (P1) is used to boot the system
(also see the next section, “Searching for Bootable Media”).

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Booting the Workstation

• If you wish to interact with the Initial System Loader (ISL) before booting the
workstation, follow the directions in the section “Accessing the Boot Console Interface”
found in this chapter, and type the following at the prompt:
Main Menu: Enter command > boot device [Enter]
The following prompt will appear:
Interact with ISL (Y,N,Q)>
Answering yes (Y) causes the ISL to be loaded from the specified device. After a short
time, the following prompt appears on the screen:
ISL>
ISL is the program that actually controls the loading of the operating system. By
interacting with ISL, you can choose to load an alternate version of the HP-UX
operating system. If you do not want to interact with ISL, you must enter no (N).
For example, if the usual kernel (/stand/vmunix) on the root disk (fwscsi.6.0) has
become corrupted, and you wish to boot the workstation from the backup kernel
(/stand/vmunix.prev), type the following at the ISL> prompt:
ISL> hpux /stand/vmunix.prev [Enter]
• If you do not know which media in the file systems have bootable operating systems,
you can find them with the search ipl command. See the next section, “Searching for
Bootable Media.”

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Searching for Bootable Media

Searching for Bootable Media
To list all devices that contain bootable media, follow the directions in the section
“Accessing the Boot Console Handler” found in this chapter, and type the following at the
prompt:
Main Menu: Enter command > search ipl [Enter]

The search command searches all buses. The search may turn up more devices than there
are lines on the display. If you are using a text terminal, you can control the progress of the
search from the terminal’s keyboard by doing any of the following:
• To temporarily suspend the search, press [Ctrl]-[S].
• To continue the search, press [Ctrl]-[Q].
• To halt the search, press any other key.
These flow-control commands do not work with a bit-mapped display, but such a display
can show more than forty lines of text, so you are unlikely to need them.
To search for devices of just one type that actually contain bootable media, follow the
directions in the section “Accessing the Boot Console Handler” found in this chapter, and
then type the following at the prompt:
Main Menu: Enter command > search ipl device_type [Enter]

where device_type is one of the following:
• fwscsi is the internal, Wide LVD (Low Voltage Differential) SCSI bus.
• scsi is the external, SE/LVD ( Single-Ended/Low-Voltage Differential) SCSI bus.
• lan is all connections to the built-in LAN.
• ide is the built-in CD ROM drive.
• pcin is an optional SCSI interface in slot number n.
For more information about the search command, type the following at the prompt:
Main Menu: Enter command > help search [Enter]

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Boot Console Handler
Resetting the Workstation

Resetting the Workstation
To reset the workstation to its predefined values, follow the directions in the section
“Accessing the Boot Console Handler” found in this chapter, and type the following at the
prompt to access the Configuration Menu:
Main Menu: Enter command > co [Enter]

When the Configuration Menu appears, type the following at the prompt:
Configuration Menu: Enter command > default [Enter]

Then type the following at the prompt:
Configuration Menu: Enter command > reset [Enter]

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Displaying and Setting Paths

Displaying and Setting Paths
A path is the hardware address of a device that is attached to the I/O system of a
workstation. The path command sets the system paths shown in Table 5-1.
The path command sets and displays the hardware address of a specified device attached
to the I/O bus of the workstation.
Table 5-1. System Paths
Path Type

Device

primary or pri

The workstation’s default boot device (usually the root disk)

alternate or alt

The workstation’s alternate boot device (usually a DDS-format tape device)

console or con

The workstation’s primary display device

keyboard or key

The workstation’s primary ASCII input device

To display the current settings for the system paths, type the following at the prompt:
Main Menu: Enter command > path [Enter]

The paths are displayed in Mnemonic Style Notation, as shown in Table 5-2.
Table 5-2. Mnemonic Style Notation
I/O Type

Specification Format

Internal LVD SCSI

fwscsi.scsi_address.logical_unit_number

External SE/LVD
SCSI

scsi.scsi_address.logical_unit_number

Built-in LAN

lan.server_address.init_timeout.io_timeout

Optional SCSI

pcin.scsi_address.logical_unit_number

Built-in IDE

IDE

To display the current setting for a particular system path, follow the directions in the
section “Accessing the Boot Console Handler” found in this chapter, and type the following
at the prompt:
Main Menu: Enter command > path path_type [Enter]

where path_type is one of the path types listed in Table 5-1.
For example, to get the path to the primary boot device, follow the directions in the section
“Accessing the Boot Console Handler” found in this chapter, and type the following at the
prompt:
Main Menu: Enter command > path primary [Enter]

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Displaying and Setting Paths

To set a system path to a new value, follow the directions in the section “Accessing the Boot
Console Handler” found in this chapter, and type the following at the prompt:
Main Menu: Enter command > path path_type path [Enter]

where path_type is one of the path types listed in Table 5-1 and path is the specification of
the path in Mnemonic Style Notation (as described in Table 5-2). For example, to set the
primary boot path to a SCSI disk with an ID of 6.0, follow the directions in “Accessing the
Boot Console Handler” on, and then type the following at the prompt:
Main Menu: Enter command > path pri scsi.6.0 [Enter]

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Displaying and Setting the Monitor Type

Displaying and Setting the Monitor Type
The workstation ships from the factory preset to use a monitor with a specific resolution
and frequency. If the workstation’s monitor is replaced with a different type of monitor, you
may have to reconfigure the workstation to support the new monitor.

The Monitor Command
The monitor command lets you change the workstation’s graphics configuration. This
command is available in the Configuration Menu of the Boot Console Handler.
NOTE

The monitor command lets you change a workstation’s graphics
configuration before you replace the monitor. For information about changing
the configuration after you replace the monitor, go to the section “Setting the
Monitor Type at Power On” found in this chapter.

To display the current graphics and console information, type the following set of
commands:
Main Menu: Enter command > configuration [Enter]
Configuration Menu: Enter command > monitor [Enter]

The correct usage for setting the graphics configuration is:
Configuration Menu: Enter command > monitor graphics_path type [Enter]

where valid graphics_path parameters are:
• graphics(1) - Graphics adapter installed in slot 1
• graphics(2) - Graphics adapter installed in slot 2
• graphics(3) - Graphics adapter installed in slot 3
NOTE

No blanks or spaces may be used in the graphics_path.

type is the numerical monitor type as shown with the monitor list command. See the
section “Setting the Monitor Type” found in this chapter for a list of types. For example, a
graphics card installed in option slot 1 would be graphics(1).

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Displaying and Setting the Monitor Type

Displaying the Current Monitor Configuration
To display the current monitor configuration for the workstation from the Configuration
Menu of the Boot Console Handler, follow the directions in the section “Accessing the Boot
Console Handler” found in this chapter. Once you are in the Boot Console Handler’s Main
Menu, type:
Main Menu: Enter command > configuration [Enter]

This places you in the Configuration Menu. From here, type:
Configuration Menu: Enter command > monitor [Enter]

This displays a list of the current graphics adapters and their monitor types configured for
the workstation. For example:
MONITOR INFORMATION
Path

Slot

-------------

--------- --------

GRAPHICS(1) 1

Head
1

HPA
-------------

fffa000000

Resolution

Freq Type

------------------ ------1600x1200

75Hz

Class
-------

-------

PCI

Configuration Menu: Enter command >
In this example, only the graphics adapter (located in slot 1) GRAPHICS(1) is configured.
The monitor type for GRAPHICS(1) is set to type 8, which (for this graphics adapter) is a
1600x1200 monitor that uses a frequency of 75 Hz.

Setting the Monitor Type
You can set the monitor type for a graphics adapter by typing the following:
Configuration Menu: Enter command > monitor graphics(n) tt [Enter]

where n is the number of the graphics adapter and tt is the monitor type.
To display a list of supported monitors that are used by a graphics card, type the following:
Configuration Menu: Enter command > monitor list [Enter]

A list of valid monitor types similar to the following is displayed.
NOTE

116

Each graphics adapter will have a different list of valid monitor types. The
meaning of any monitor type will therefore differ for each graphics adapter.

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Displaying and Setting the Monitor Type

MONITOR INFORMATION
Path
Slot Head Type
------- ---- ---GRAPHICS(1) 1
1
1
GRAPHICS(1) 1
1
2
GRAPHICS(1) 1
1
3
GRAPHICS(1) 1
1
4
GRAPHICS(1) 1
1
5
GRAPHICS(1) 1
1
6
GRAPHICS(1) 1
1
7
GRAPHICS(1) 1
1
8
GRAPHICS(1) 1
1
9
GRAPHICS(1) 1
1
10
GRAPHICS(1) 1
1
11
GRAPHICS(1) 1
1
12
GRAPHICS(1) 1
1
13
GRAPHICS(1) 1
1
14
GRAPHICS(1) 1
1
15

Size
Freq Class
--------- ---- ----1280x1024 75Hz PCI
1280x1024 75Hz PCI, Double buffered
1280x1024 75Hz PCI, Greyscale
1280x1024 75Hz PCI, Double buffered, Greyscale
1280x768 75Hz PCI
800x600 75Hz PCI
640x480 75Hz PCI
1600x1200 75Hz PCI
1600x1200 75Hz PCI, Greyscale
1200x1600 75Hz PCI
1200x1600 75Hz PCI, Greyscale
1280x1024 72Hz
1280x1024 72Hz Double buffered
640x480 60Hz
---------- user defined -----------

Configuration Menu: Enter command >
To set the monitor type for GRAPHICS(1) to monitor type 8, type the following:
Configuration Menu: Enter command > monitor graphics(1) 8 [Enter]

This will take effect on the next reboot or reset of the workstation.
MONITOR INFORMATION
Path
-------------

Slot

Head

HPA

--------- -------- -------------

GRAPHICS(1) 1

fffa000000

Resolution Freq Type Class
------------------ ------- ------1600x1200

75Hz

-------

PCI

The new monitor selection will either take effect the next time you reboot the workstation
if this is a non-console monitor, or immediately if this is a console monitor. The boot console
also displays the new monitor information.
Trying to change the monitor type to a number not listed for that graphics device fails and
gives you the following warning message:
Value of monitor type n out of range (n - nn)

NOTE

Chapter 5

Changing the monitor type on an empty slot works; the monitor type will be
saved for a future graphics card.

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Displaying and Setting the Monitor Type

Setting the Monitor Type at Power On
If you replace a workstation’s monitor with a different monitor type, and do not set the
workstation’s graphics parameters by using the monitor command before doing so, you
may need to perform the following if your screen is blank.
Cycle the power to the workstation. Wait 2 seconds after the Num Lock light flashes near
the end of the boot sequence, and then press [Tab] to initiate the automatic monitor
selection process. If the screen remains blank after two minutes, however, see the
“Troubleshooting Monitor Problems” subsection on the next page.
NOTE

It takes approximately one minute after powering on the workstation before
the Num Lock light flashes.

The system cycles through the available monitor types one at a time. When you see a
message similar to the following, and it is the correct monitor type, select the monitor type
by pressing [Enter]:
MONITOR INFORMATION
Path
-------------

Slot

Head

Type

Size

Freq Type

--------- -------- ------------- ------------------

GRAPHICS(1) 1

nnnnxnnnn

nnHz

Class

-------

PCI

-------

Press [RETURN] to select this monitor type (type n of n types)
The system queries you to confirm your selection. Press Y (yes) to save this monitor type.
If you press any key other than Y, the following message is displayed:
Monitor type not saved.

At this point, the new monitor type is active, but not saved. Because you did not save the
monitor type, the next time you reboot the workstation the original monitor type will be
used.
Next, the following message is displayed:
To select a new Graphics Monitor Type press the key now, otherwise
EXIT by entering any other key (or will time out in 15 seconds)...

To restart the monitor selection process, press [Tab].

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Displaying and Setting the Monitor Type

Troubleshooting Monitor Problems
In the event that the console stops displaying to the graphics device, use the following
procedure to set the console for displaying to an external terminal:
1. Turn off the workstation’s power.
2. Disconnect the USB keyboard connector from the rear panel.
3. Connect a serial terminal emulator to the Serial 1 connector (the left serial connector)
on the rear panel. Configure the terminal for: 9600 baud, No Stop Bits, No Parity, and
8 Bits.
4. Power on the workstation. The system will now display the console to the terminal
connected to Serial 1 port. Note that you can use a 9-pin to 9-pin serial cable (HP Part
Number F1044-80002) to connect an HP OmniBook serial port to the workstation.
5. Set the monitor type and path using the Boot Console Handler.

Changing the Console to an External Terminal
In the event that the console stops displaying to the graphics device, use the following
procedure to display the console to an external Serial terminal so that you can configure
the graphics console:
1. Turn off the workstation’s power.
2. Disconnect the USB keyboard connector from the rear panel.
3. Connect a Serial terminal to the Serial 1 connector (the left serial connector) on the rear
panel. Configure the terminal for: 9600 baud, No Stop Bits, No Parity, and 8 Bits.
4. Power on the workstation.
The workstation will now display the console to the terminal connected to the Serial 1 port.

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Boot Console Handler
Displaying the Current Memory Configuration

Displaying the Current Memory Configuration
The following sample screen output uses the memory command to show a memory
configuration table with properly-installed and configured memory.
To display the current memory configuration for a workstation, first follow the directions
in the section “Accessing the Boot Console Handler” found in this chapter. Once you are in
the Boot Console Handler’s Main Menu, type the following:
Main Menu: Enter command > information [Enter]

This places you in the Information Menu. From here, type the following:
Information Menu: Enter command > memory [Enter]

The screen displays status and configuration information for the memory DIMMs installed
in the workstation. The following sample shows the memory information when memory
DIMMs are properly installed and configured.
MEMORY INFORMATION
MEMORY STATUS TABLE
Slot
Size (A)
--------0a/0b
512MB
1a/1b
512MB
2a/2b
512MB
3a/3b
512MB
4a/4b
512MB
5a/5b
512MB
6a/6b
512MB
7a/7b
512MB

Status (A)
------------Active
Active
Active
Active
Active
Active
Active
Active

Size (B)
-------512MB
512MB
512MB
512MB
512MB
512MB
512MB
512MB

Status (B)
---------Active
Active
Active
Active
Active
Active
Active
Active

TOTAL MEMORY = 8192MB
MEMORY FAULT TABLE
Slot

Size

----

------

120

Status
-------------

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Boot Console Handler
Displaying the Current Memory Configuration

Memory Installation Guidelines
For best performance, load DIMMs in ascending slot order: 0, 1, 2,...
• For DIMMs to work, both DIMMs in a slot pair (a/b) must be the same type.
(Same part number = same type)

Active, Installed Memory
Deallocated Pages

: 768MB of SDRAM
: 0 Pages
-----------

Available Memory

: 768MB

Good Memory Required by OS

0 (Not Initialized)

Memory
HVERSION

SVERSION

-------- ---------0x0860

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Boot Console Handler
Displaying the Status of the I/O Slots

Displaying the Status of the I/O Slots
The IO command lets you identify all built-in I/O devices and optional I/O devices installed
in the option slots. It is available in the Information Menu.
To use the IO command from the Information Menu of the Boot Console Handler, type the
following:
Information Menu: Enter command > io [Enter]

Information about the built-in and optional I/O devices is displayed. For example:
I/O MODULE INFORMATION

Path
---LAN
AUDIO
IDE
SUPERIO MISC
SERIAL_1
SERIAL_2
USB
SCSI
FWSCSI
GRAPHICS(2)

Decimal
------10/0/12/0
10/0/13/0
10/0/14/0
10/0/14/0
10/0/14/1/1
10/0/14/1/2
10/0/14/2
10/0/15/0
10/0/15/1
10/4/2/0

Type
---Ethernet
Audio
IDE
Bridge Device
RS232 port
RS232 port
USB
SCSI
SCSI
Display

Location
-------built-in
built-in
built-in
built-in
built-in
built-in
built-in
built-in
built-in
slot 2

IODC IODC
Vers Dep
---- --0x02 0x00

HVER
---0060

SVER
---a200

0060

a300

0x00

0060
0060
0060
0060
0060
0070

8c00
8c00
a900
a300
a300
8500

0x01
0x01
0x95
0x00
0x00
0x01

0x00
0x00
0x00
0x00
0x00
0x00

Main Menu: Enter command >

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Setting the Auto Boot and Auto Search Flags

Setting the Auto Boot and Auto Search Flags
The auto boot and auto search flags are variables stored in the system’s non-volatile
memory. (Non-volatile memory retains its contents even after power is turned off.) If you
reset these flags to new values, the change takes effect the next time you reboot the
workstation.
To examine the state of the auto boot and auto search flags, type the following:
Configuration Menu: Enter command > auto [Enter]

If auto boot is set to on, the workstation automatically attempts to boot the operating
system when powered on. If auto boot is set to off, the workstation enters the boot
administration mode of the Boot Console Handler.
The state of the auto search flag determines how the workstation seeks a boot device
during autoboot. If auto search is set to on, the workstation will search for other boot
devices if the primary boot device is not available. If auto search is off, the workstation
will default to the boot administration mode if it can’t see the primary boot device.
To change the state of the auto boot or auto search flags, type either:
Configuration Menu: Enter command > auto boot state [Enter]

OR:
Configuration Menu: Enter command > auto search state [Enter]

where state is on or off.

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Displaying and Setting the Security Mode

Displaying and Setting the Security Mode
The secure flag is a variable stored in non-volatile memory. (Non-volatile memory retains
its contents even after power is turned off.) If you reset this flag to a new value, the change
takes effect the next time you reboot the workstation.
When the secure flag is set to on, auto boot and auto search are enabled and cannot be
stopped. The workstation boots from the default boot paths regardless of user intervention.
To display the current setting for the secure flag, type the following:
Configuration Menu: Enter command > secure [Enter]

To set the secure flag on, type the following:
Configuration Menu: Enter command > secure on [Enter]

To set the secure flag off, you need to disconnect all possible boot devices to interrupt the
boot sequence and force the prompt to the Boot Console Handler. Next, type the following:
Configuration Menu: Enter command > secure off [Enter]

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Displaying and Setting Fastboot Mode

Displaying and Setting Fastboot Mode
When fastboot is enabled (set to on), the workstation does a quick check of the memory
and skips some processor self tests during its power-on self tests. This enables the
workstation to complete its boot process quicker. The default factory setting is for
fastboot to be enabled (set to on).
When fastboot is disabled (set to off), more extensive memory and processor testing is
performed during the selftests, causing the boot process to take longer.
If you are experiencing difficulty in booting the workstation, set fastboot to off and
reboot the system. The more extensive testing may reveal the error condition.
To display the status of fastboot, type the following:
Configuration Menu: Enter command > fastboot [Enter]

To disable fastboot, type the following:
Configuration Menu: Enter command > fastboot off [Enter]

To enable fastboot, type the following:
Configuration Menu: Enter command > fastboot on [Enter]

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Boot Console Handler
Displaying the LAN Station Address

Displaying the LAN Station Address
It is sometimes necessary to supply the LAN station address of the workstation to other
users. For example, if the workstation is to become a member of a cluster, the cluster
administrator needs to know the LAN station address in order to add the workstation to
the cluster.
A LAN station address is the label that uniquely identifies the LAN connection for the
workstation at the link level (the hardware level).
To display the workstation’s LAN station address, type the following:
Information Menu: Enter command > lanaddress [Enter]

The LAN station address is displayed as a twelve-digit number in hexadecimal notation,
similar to the following:
LAN Station Addresses:

001083-000429

The address is for the workstation’s built-in LAN interface.

126

Chapter 5

Boot Console Handler
Displaying System Information

Displaying System Information
The all command allows you to display the system’s processor revision and speed, cache
size, memory size, flag settings, and the boot and console paths. To display system
information, from the Information Menu type the following:
Information Menu: Enter command > all [Enter]

This information is paged to allow you to view it as necessary, unless the ScRoll command
has been used to disable scrolling.

Displaying PIM Information
The pim command allows you to display the most recent PIM information for the specified
fault type. To display PIM information for a specific fault, from the Service Menu, type the
following:
Service Menu: Enter command > pim processor_number fault_type [Enter]

Chapter 5

127

Boot Console Handler
Using Remote Power-On

Using Remote Power-On
The J6000 workstation has a remote power-on feature that allows you to power up and
shut down your workstation remotely through the RS232 port. The RS232 receive line is
monitored by the system board Remote Power Controller (RPC). This controller responds
to the following commands:
Press:

Type:

Description

Esc

rsys^on

Turns the system on

Esc

rsys^off

Turns the system off

Esc

rsys^ton

Turns the system off without soft-power down

Esc

pic^sleep

Causes RPC to stop responding to commands

If the remote-power jumper is set to the enable position (factory default), the Remote
Power Controller will always be able to turn on a system the first time AC power is
applied. Once the system is powered up, further command processing will depend on the
state of the firmware’s “remote power” bit, which is set using the Boot Console Handler
(see the “Boot Console Handler” chapter in this document). If the remote power bit is set to
ON, the Remote Power Controller will continue to process commands only if the Remote
Power Controller has not been put into the sleep mode. If the remote power bit is set to
OFF, the Remote Power Controller will not respond to commands.
If the Remote Power Controller has been placed in the sleep mode, you can re-enable the
Remote Power Controller by following this procedure:
1. Reboot your workstation. If auto boot is turned off, the boot sequence automatically
stops at the boot console Main Menu. If auto boot is turned on, you will see the
following message:
Processor is starting auto boot process. To
discontinue, press any key within 10 seconds.
If auto boot and auto search are both turned on, you will see the following message:
Processor is booting from first available device. To discontinue, press any key within 10
seconds.
NOTE

128

If you are using a power-saving monitor, you will have less than 10 seconds
from the time this message appears to press a key.

Chapter 5

Boot Console Handler
Using Remote Power-On

2. Press any key. You will then see the message:
Boot terminated
The Main Menu of the boot console appears.
3. At the Main Menu prompt, type the following and press Enter:
Main Menu: Enter command > service
4. Turn remote power off by typing the following at the prompt and press Enter:
Service Menu: Enter command > RemotePower OFF
Next, turn remote power on by typing the following at the prompt and press Enter:
Service Menu: Enter command > RemotePower ON
The Remote Power Controller is now enabled.
5. Return to the Main Menu by typing the following at the prompt and press Enter:
Service Menu: Enter command > main
6. Continue booting the system by typing the following at the prompt and press Enter:
Main Menu: Enter command > boot
7. Answer “N” to the question, INTERACT WITH IPL (Y,N,Q)?

Troubleshooting Hint for an Unresponsive RPC
If the Remote Power Controller (RPC) is enabled and it seems to be unresponsive, press
the Enter key several (approximately 15 times) times. You need to do this because the
Remote Power Controller auto senses the baud rate at the beginning of each command
(that is, when you press Enter). It does this by measuring the width of the start bit of the
first character it sees. Because the Remote Power Controller does not know the difference
between the beginning of a command or any other data that may occur on the receive line,
the Remote Power Controller can set the baud rate to an incorrect value if the first
character it sees has the lowest order bit or bits set. The Remote Power Controller has an
input buffer of a fixed size; therefore, pressing the Enter key 15 or more times causes the
buffer to overflow, resetting the Remote Power Controller. If the baud rate was set to some
real extreme value, you may have to try this process several times.

Chapter 5

129

Boot Console Handler
Setting the Fan Speed

Setting the Fan Speed
There are two fan speed settings available on the J6000 workstation. The RackMount fan
speed is used for J6000s that are installed in a rack. The DeskSide fan speed is used for
J6000s that are used as desk-side systems. These fan speeds are set using the Boot
Console Handler (bch). To set the fan speeds, follow the procedures discussed in this
section.

Rack-Mount Fan Speed
If you currently have a desk-side workstation that you want to convert to a rack-mount
workstation, you need to change the workstation’s fan speed. To do this, follow this
procedure:
1. Turn on the workstation and press the Tab key until a select display message appears.
Select the display frequency and resolution that are best for your workstation.
2. Stop the boot process by pressing any key before the ten-second limit. This gets you to
the Boot Console Handler’s (bch) Main Menu. You will only need to do this if you have
autoboot turned on; otherwise, the system stops at the bch Main Menu. When the
Main Menu prompt appears, type:
Main Menu: Enter command > configuration
3. Enter the following command at the Configuration Menu prompt:
Configuration Menu: Enter command > FanChoice RackMount
4. Return to the Main Menu and enter this command at the prompt to continue booting:
Main Menu: Enter command > boot

Desk-Side Fan Speed
If you currently have a rack-mount workstation that you want to convert to a desk-side
workstation, you need to change the workstation’s fan speed. To do this, follow this
procedure:
1. Turn on the workstation and press the Tab key until a select display message appears.
Select the display frequency and resolution that are best for your workstation.
2. Stop the boot process by pressing any key before the ten-second limit. This gets you to
the Boot Console Handler’s (bch) Main Menu. You will only need to do this if you have
autoboot turned on; otherwise, the system stops at the bch Main Menu. When the
Main Menu prompt appears, type:
Main Menu: Enter command > configuration

130

Chapter 5

Boot Console Handler
Setting the Fan Speed

3. Enter the following command at the Configuration Menu prompt:
Configuration Menu: Enter command > FanChoice DeskSide
4. Return to the Main Menu and enter this command at the prompt to continue booting:
Main Menu: Enter command > boot

Chapter 5

131

Boot Console Handler
Initial System Loader (ISL) Environment

Initial System Loader (ISL) Environment
The ISL environment provides the means to load the operating system (HP-UX)
environment. The ISL environment also provides an offline platform to execute optional
diagnostic and utility programs from a boot device when HP-UX does not load.
The ISL program is the first program loaded into main memory from an external medium
(LAN, disk, or tape) and launched by the initial program loader (IPL) routine from the
Boot Administration environment.
The ISL environment provides the following capabilities:
• Execute user-entered commands to modify boot device paths and boot options in stable
storage.
• Run offline diagnostic programs and utilities.
• Provide automatic booting of the HP-UX operating system after power-on or reset.

Invoking ISL from the Boot Console Handler
Perform the following steps to invoke ISL from the Boot Console Handler:
1. Follow the directions in the section “Accessing the Boot Console Handler” found in this
chapter, and type the following at the prompt:
Main Menu: Enter command > boot device [Enter]

You are prompted:
Interact with ISL (Y or N) > y [Enter]

2. Answering yes (y) causes the ISL to be loaded from the specified device. After a short
time, the following prompt appears on the screen:
ISL>

ISL is the program that actually controls the loading of the operating system. By
interacting with ISL, you can choose to load an alternate version of the HP-UX
operating system.
For example, if the usual kernel (/stand/vmunix) on the root disk has become
corrupted, and you wish to boot the workstation from the backup kernel
(/stand/vmunix.prev), type the following at the ISL> prompt:
ISL> hpux /stand/vmunix.prev [Enter]

132

Chapter 5

Boot Console Handler
Initial System Loader (ISL) Environment

ISL User Commands
The following commands that are available in the ISL environment allow you to display
and modify the boot characteristics of the system.
• help - lists ISL command menu and available utilities.
• display - displays the boot and console paths in Stable Storage and the current setting
of the ISL Boot Flags.
• primpath - modifies the primary boot path entry in Stable Storage. The entry in Stable
Storage for the primary boot device begins at byte address 0 and ends at 31.
• altpath - modifies the alternate boot path entry in Stable Storage. The entry for the
alternate boot device begins at byte address 128 and ends at 159.
• conspath - modifies the console path entry in Stable Storage. The entry in Stable
Storage for the console device begins at byte address 96 and ends at byte address 127.
The entry for the keyboard and mouse devices begins at byte address 160 and ends at
191.
• listautofl or lsautofl - lists the contents of the (HP-UX) autoboot file.
• support - boots the Support Tape from the boot device.
• readss - displays 4 bytes (one word) from Stable Storage. The readss command
requires a decimal number between 0 and 255 to address four bytes in Stable Storage.

Chapter 5

133

Boot Console Handler
Initial System Loader (ISL) Environment

134

Chapter 5

6 Block Diagram
This chapter contains the block diagram for the J6000 workstation’s system board and PCI
board.

135

Block Diagram
System Board and PCI Board

System Board and PCI Board
Figure 6-1. Block Diagram of the J6000’s System Board and PCI Board

136

Chapter 6

A Specifications
This appendix lists the environmental and electrical specifications for the HP VISUALIZE
J6000 workstations.

137

Specifications
Environmental Specifications

Environmental Specifications
Altitude
Operating:

0–10,000 ft (0–3,000 m) @ 0 to +45˚ C

Non-operating:

15,000 ft (0–4,500 m) @ –40 to +70˚ C

DC Magnetic Field Interference
Operating:

<1 Gauss at surface of product

Non-operating:

<2 milli Gauss @ 7 feet

Electromagnetic Interference (EMI)
Emissions:

FCC Class A CISPR A

Electrostatic Discharge
Air discharge:

8kV

Contact discharge:

4kV

Temperature
Operating:

0 to +45˚ C

Non-operating:

–40 to +70˚ C

Humidity (Non-condensing)
Operating:

15 to 80%, 26˚ C max wet bulb for removable media

Non-operating:

0 to 90%

Leakage Current
Less than 3.5 mA

138

Appendix A

Specifications
Environmental Specifications

Shock
Operating:

20g at 3ms, 1/2 sine in normal axis with no hard errors

Non-operating:

80g at 3ms, 1/2 sine, normal axis

Vibration
Operating random:

0.21 Grms, 5–500 Hz

Swept sine survival:

0.5 g peak, 5–500 Hz

Random survival:

2.09 Grms, 5–500 Hz

Appendix A

139

Specifications
Electrical Specifications

Electrical Specifications
Input Power
J6000
AC Frequency:

47–63 Hz

Maximum Power Input:

715 Watts

Maximum Current:

7.4–6.2 Amps AC at 100–120VAC
3.7–3.2 Amps AC at 200–230VAC

140

Appendix A

B SCSI Connections
This appendix provides information about connecting SCSI (Small Computer System
Interface) devices to an HP VISUALIZE J6000 workstation

141

SCSI Connections
Appendix Overview

Appendix Overview
This appendix contains the following main sections:
• SCSI Bus Differences
• SCSI Restrictions
• SCSI Bus Length Constraints
• Assigning SCSI Device IDs
• Connecting to the SCSI Ports
NOTE

When attaching external SCSI devices, be sure to terminate the last device on
the external SCSI bus. The J6000 does note require external SCSI
termination if no external SCSI devices are connected.

SCSI Bus Differences
A SCSI (Small Computer Systems Interface) bus is an IEEE standard bus for connecting a
workstation to internal and external SCSI devices running at different speeds. There may
be one device connected to the external SCSI port, or several SCSI devices may be
daisy-chained together and connected to the external SCSI port. Examples of these SCSI
devices are 4 mm DDS-format tape drives, CD ROM drives, and hard disk drives.
The J6000 has a single dedicated external SCSI bus which supports both low voltage
differential SCSI (LVD) and single-ended SCSI. The J6000 will also support wide (68 pin)
or narrow (50 pin via a 68-50 pin adapter cable) SCSI. The following table shows the
specification differences between these SCSI buses.
NOTE

Do not mix SE and LVD SCSI devices on the same SCSI bus as this can cause
reduction in device performance.

Table B-1. SCSI Bus Differences
Maximum
Addresses1

Maximum
Cable
Length

8 bits

0 through 6

3.0 meters
(9.84 feet)

Up to 40 MB/sec.

16 bits

0 through 6;
8 through 15

3.0 meters
(9.84 feet)

Up to 80 MB/sec

16 bits

0 through 6;
8 through 15

12 meters
(39.37 feet)

SCSI Type

Transfer Rate

Data Bus
Width

SE/LVD

Up to 20 MB/sec

VWSE
LVD

1. Address 7 is reserved for host controller use on all SCSI buses.

142

Appendix B

SCSI Connections
Appendix Overview

CAUTION

A narrow SCSI device can not be placed between two wide devices.

SCSI Restrictions
This section describes the SCSI restrictions that apply to the J6000 workstations in the
following areas:
• Cables
• Terminators
• SCSI configuration constraint
NOTE

The J6000 SCSI bus supports only 7 narrow SCSI devices because address 7
is reserved by the system. Similarly, the SCSI bus supports only 15 wide
SCSI devices because address 7 is reserved by the system.

Cables
Only SCSI cables approved by HP can be used to connect a J6000 workstation to SCSI
devices. HP offers the following SCSI cables for SE SCSI devices:
• 1.0 meter (3.281 feet) cable (HP Product Number C2908A)
• 1.5 meter (4.922 feet) cable (HP Product Number C2956A)
HP offers the following SCSI cables for LVD SCSI devices:
• 0.5 meter (1.64 feet) cable (HP Product Number C2978A)
• 1.5 meter (4.922 feet) cable (HP Product Number C2979A)
CAUTION

SCSI cables approved by HP are designed to function within the SCSI
tolerances for HP devices. Use of other cables can result in significant
problems with system operation.

Always use the shortest possible cable(s) for a configuration.
NOTE

See “SCSI Bus Length Constraints” to determine the total length of SCSI
cables.

Terminators
The J6000 workstation has auto termination and does not require external termination.
NOTE

Appendix B

The last external device connected to the SCSI bus must be terminated with a
SCSI terminator.

143

SCSI Connections
Appendix Overview

SCSI Configuration Constraints
The number of SCSI devices per bus is limited (see Table B-1 earlier in this appendix).
Before adding another SCSI device, determine if the system can support the additional
device.
SCSI Bus Length Constraints
This section discusses SCSI bus lengths constraints for the SE and LVD SCSI devices.
SE SCSI Bus Length
When the J6000 external SCSI bus is used in single-ended (SE) mode, the maximum cable
length for a SE SCSI bus is 3 meters.
NOTE

When calculating the total SE SCSI cable/bus/trace length used externally,
remember to account for cables connecting external devices together as well
as the bus length internal to those devices.

There are two total cable length specifications you need to consider when dealing with an
SE SCSI bus on a workstation. Note that these specifications are based on the requirement
that the SCSI device being connected to the SE SCSI bus does not exceed the maximum
capacitance of 25 picofarads (pF). Please check with the vendor of the SCSI device if you
are not sure of the device’s maximum capacitance.
The total cable length specifications are as follows:
• For a total of one to four devices being connected to the SE SCSI bus, the total length of
cable used should not exceed 3.0 meters.
• For a total of five to eight devices being connected to the SE SCSI bus, the total length
of cable used should not exceed 1.5 meters.
NOTE

The computer is counted as one of the devices, and the internal length of its
cabling is 0.15 meters. This length needs to be considered in determining the
total cable length.

LVD SCSI Bus Length
When the J6000 external SCSI bus is used in low voltage differential (LVD) mode, the
maximum cable length for an LVD SCSI bus is 12 meters.
NOTE

144

When calculating the total LVD SCSI cable/bus/trace length used externally,
remember to account for cables connecting external devices together as well
as the bus length internal to those devices.

Appendix B

SCSI Connections
Assigning SCSI Device IDs

Assigning SCSI Device IDs
Before assigning a SCSI device ID to a new SCSI device, you need to determine which
SCSI device IDs are available. To view the SCSI IDs already in use, type the following
command at the prompt and press [Enter]:
/usr/sbin/ioscan -f
After a few moments, the ioscan utility lists all of the I/O devices it could find. The list
appears similar to the following:
Class
I H/W Path
Driver
S/W State
H/W Type
Description
============================================================================
bc
0
root
CLAIMED
BUS_NEXUS
bc
1 10
ccio2
CLAIMED
BUS_NEXUS
I/O Adapter
ba
0 10/0
ROPEtoPCI
CLAIMED
BUS_NEXUS
PCI Bus Bridge - ROPEtoPCI
graphics
0 10/0/1/0
graph3
CLAIMED
INTERFACE
PCI(103c1005)
lan
0 10/0/12/0
btlan3
CLAIMED
INTERFACE
PCI(10110019)
audio
0 10/0/13/0
audio
CLAIMED
INTERFACE
Built-in Audio
ext_bus
0 10/0/14/0
side
CLAIMED
INTERFACE
PCI(100b0002)
target
0 10/0/14/0.0
tgt
CLAIMED
DEVICE
disk
0 10/0/14/0.0.0 sdisk
CLAIMED
DEVICE
HITACHI CDR-8435 CDROM
target
0 10/0/14/0.7
tgt
CLAIMED
DEVICE
ctl
0 10/0/14/0.7.0 sctl
CLAIMED
DEVICE
Initiator
ba
1 10/0/14/1
superio
CLAIMED
BUS_NEXUS
PCI Core I/O Adapter
tty
0 10/0/14/1/1
asio0
CLAIMED
INTERFACE
Built-in RS-232C
tty
1 10/0/14/1/2
asio0
CLAIMED
INTERFACE
Built-in RS-232C
ext_bus
1 10/0/14/1/3
SCentIf
CLAIMED
INTERFACE
Built-in Parallel Interface
pc
0 10/0/14/1/4
siofdc
CLAIMED
INTERFACE
Built-in Floppy Drive
floppy
0 10/0/14/1/4.1 sioflop
CLAIMED
DEVICE
HP_PC_FDC_FLOPPY
usb
0 10/0/14/2
hcd
CLAIMED
INTERFACE
Built-in USB Interface
usbhub
0 10/0/14/2.1
hub
CLAIMED
DEVICE
USB Root Hub
ext_bus
2 10/0/15/0
c720
CLAIMED
INTERFACE
Ultra2 Wide SCSI Dual Port
target
1 10/0/15/0.7
tgt
CLAIMED
DEVICE
ctl
1 10/0/15/0.7.0 sctl
CLAIMED
DEVICE
Initiator
ext_bus
3 10/0/15/1
c720
CLAIMED
INTERFACE
Ultra2 Wide SCSI Dual Port
target
2 10/0/15/1.6
tgt
CLAIMED
DEVICE
disk
0 10/0/15/1.6.0 sdisk
CLAIMED
DEVICE
SEAGATE ST39102LC
target
3 10/0/15/1.7
tgt
CLAIMED
DEVICE
ctl
2 10/0/15/1.7.0 sctl
CLAIMED
DEVICE
Initiator
ba
2 10/1
ROPEtoPCI CLAIMED
BUS_NEXUS
PCI Bus Bridge - ROPEtoPCI
ba
3 10/2
ROPEtoPCI CLAIMED
BUS_NEXUS
PCI Bus Bridge - ROPEtoPCI
ba
4 10/4
ROPEtoPCI CLAIMED
BUS_NEXUS
PCI Bus Bridge - ROPEtoPCI
ba
5 10/6
ROPEtoPCI CLAIMED
BUS_NEXUS
PCI Bus Bridge - ROPEtoPCI
processor
0 32
processor CLAIMED
PROCESSOR
Processor
processor

processor CLAIMED

PROCESSOR

Processor

Assigning External SCSI Device IDs
You can determine which SCSI devices are currently in use by looking under the H/W Path
heading in the output from the ioscan command. The entry 10/0/15/0 is the built-in SCSI
bus. For devices connected to the built-in SCSI bus, such as disks, the number between the
two decimals and after the third “/” in the hardware path specifies the SCSI ID for that
device. For example, a hardware path of 10/0/15/0.2.0 specifies an SCSI device at SCSI ID

Appendix B

145

SCSI Connections
Assigning SCSI Device IDs

2. Here is the breakdown of the hardware path:
SCSI device 10/0/15/0.2.0
SCSI 10/0/15/0.2.0
SCSI ID 2 10/0/15/0.2.0
NOTE

Do not use SCSI device ID 7 for any device. It is reserved for the built-in SCSI
bus controller.

Assigning Internal SCSI Device IDs
You can determine which LVD SCSI devices are currently in use by looking under the H/W
Path heading in the output from the ioscan command discussed previously. The entry
10/0/15/1 is the built-in LVD SCSI bus. For devices connected to the built-in LVD SCSI bus,
such as disks, the number between the two decimals and after the third “/” in the hardware
path specifies the SCSI ID for that device. For example, a hardware path of 10/0/15/1.5.0
specifies a LVD SCSI device at SCSI ID 5. Here is the breakdown of the hardware path:
SCSI device10/0/15/1.5.0
LVD SCSI10/0/15/1.5.0
SCSI ID 510/0/15/1.5.0
CAUTION

146

Do not use SCSI device ID 7 for any device. It is reserved for the built-in SCSI
bus controller.

Appendix B

C Related Documentation
This appendix lists the part numbers and titles of documents related to the HP
VISUALIZE J6000 workstations.

147

Related Documentation
Additional Documentation

Additional Documentation
Site Preparation Guide
• A5990-90005 – Site Preparation Guide HP VISUALIZE J6000 Workstations and
Multiple System Configurations

Installation Poster and Getting Started Guide
• A5990-90000 - QuikInstall Poster HP VISUALIZE J6000 Workstation
• A5990-90020 - Getting Started Guide HP VISUALIZE J6000 Workstation

Parts and Replacement Guide and Technical Reference
• A5990-90010 - Technical Reference HP VISUALIZE J6000 Workstation
• A5990-90060 - Parts and Replacement Guide HP VISUALIZE J6000 Workstation

148

Appendix C

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