Hisense Electric LCDF0096 LED LCD TV User Manual TempConfidential W9HLCDF0096 1

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ES-G165177-1
H9D Series
4K UHD Smart TV
Quick Start Guide
Help Hisense improve the environment by reducing paper waste.
For detailed instructions and feature descriptions, access the full User Manual online.
Before using the TV, please read this guide carefully and keep it for future reference.
© 2017 Hisense Company Ltd. All Rights Reserved.
All material in this Quick Start Guide is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US, CANADA,
MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or
in part, in any manner, electronic, print, or otherwise, without the prior written consent of Hisense Company Ltd. is a violation of Hisense
Company Ltd. rights under the aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or
otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd.
Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following addresses:
USA:
Hisense USA Corporation
PO Box 3289
Suwanee, GA 30024
CANADA: Hisense Canada Co., Ltd
2283 Argentia Road, Unit 16
Mississauga, ON, Canada
L5N 5Z2
MEXICO: Hisense Mexico S de RL de CV
Boulevard Miguel de Cervantes Saavedra No. 301, Torre Norte, Piso 2,
Colonia Ampliación Granada, C.P. 11520, en México Distrito Federal.
Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks of Hisense Company Ltd.
and its subsidiaries. All other trademarks are the property of their respective holders.
©2017. All rights reserved. Hisense and the Hisense logo are registered trademarks of Hisense. Other brand and product names are
registered trademarks of their respective owners.
4K color that'll give you chills
Smart LED TV with Popular Features
Multiple Connection Methods
• Ultra-fast access to launch Netflix®
• Built-in wireless connection
• Numerous built-in social media, gaming and movie apps
• 3 USB Connectors (2 USB 2.0 Connectors and 1 USB 3.0
Connector)
• Thousands of movie titles and streaming content to view
• 4K Media Player and Receiver
• 4 HDMI Connectors (2 HDMI 4K@30Hz Connectors and 2
HDMI 4K@60Hz Connectors)
• App Store and Web Browser
• 1 LAN (Ethernet) port
• Many other cool features
High-Quality Picture and Sound
Easy Setup Menu and Simple Design
• Vibrant contrast and brightness to display images accurately
• dbx-tv® Award-winning sound
• 4K technology that supports 4K online streaming, 4K USB
content, HDMI 2.0 devices and much more to maximize
your entertainment experience
• Short and easy-to-follow first-time setup menu
• Simple user interface (UI) design to navigate
• Descriptive features to help make your selections
• HDR10-compatible
Register Your TV!
Congratulations on the purchase of your new TV! This Quick Start Guide will walk you through a few easy steps to set up
your TV. For detailed instructions, access the User Manual on the support pages listed below.
Because we value your business, we want to keep you in the know of 'all things Hisense'. Using your mobile phone, scan the
Registration page QR code to register your TV. Depending on the make and model of your phone, you may need to download a QR code
scanning app.
Country
Customer Care Center
U.S.A
• Phone: 1-888-935-8880
• Hours of Operation:
Monday - Friday: 9 AM to 9 PM EST
Saturday - Sunday: 9 AM to 6 PM EST
• Service Email: Service@hisense-usa.com
CANADA
• Phone: 1-855-344-7367
• Hours of Operation:
Monday - Friday: 8 AM to 8 PM EST
• Service Email: canadasupport@hisense.com
MEXICO
• Phone: 01-800-008 8880
• Hours of Operation: Monday - Friday 9:00-18:00
• Service Email: servicio@hisense.com.mx
Hisense Support Page
http://www.hisense-usa.com/
support/
http://www.hisense-canada.
com/support/
http://www.hisense.com.mx/
support/
*Scan to download user manual
REGISTER YOUR TV
http://www.hisenseusa.com/support/
productReg.asp
http://www.hisensecanada.com/support/
productReg.asp
http://www.hisense.
com.mx/support/
productReg.asp
Disclaimer: This Quick Start Guide is intended as a general guideline to help you set up your TV. Images throughout this
document are for illustrative purposes only and may differ from the actual product.
PACKAGED CONTENTS
Your package in which you purchased your new TV contains the following items:
● TV
● Quick Start Guide (this document)
● Power Cord
● 1 set of AAA batteries
● Remote Control
● Important Safety Information and Warranty Card
● 2 Base Stands
● 2 Column Bases (65")
● 4 Screws (M4×8) (55")
● 8 Screws (M4×10) (65")
IMPORTANT:
To prevent accidentally discarding items that came with your TV, be sure to check ALL of the foam in the carton box.
· Please check foam for accessories before discarding.
· Veuillez vérifier la mousse pour qu'il n'y ait pas d'accessoires avant de la jeter.
· Antes de desechar la espuma, asegúrese de retirar todos los accesorios.
Required tools and devices
●
●
●
●
Wireless router (not included) for Internet connectivity
Phillips screwdriver (not included) to secure the TV stand
HDMI and other types of cables (not included) to connect external devices to the TV
Wall mount bracket (not included) if you prefer to mount the TV to the wall
BUTTONS AND PORTS ON THE TV
TV Side View
VIDEO
LAN
PB
PR
COMPONENT IN
USB 3
DC 5V
USB 2
HDMI 2(4K@60Hz)
AV IN
MHL(DC 5V 900mA)
ARC
HDMI 4(4K@30Hz)
DIGITAL
AUDIO OUT
1A(MAX)
HDMI 3(4K@30Hz)
DC 5V
TV Bottom View
HDMI 1(4K@60Hz)
AUDIO
OUT
OK
SERVICE
TV Bottom Panel
0.5A(MAX) DC 5V
USB 1
0.5A(MAX)
ANT/CABLE
Back View of the TV
STEP 1. Attach the TV Stand or Wall Mount Bracket
Attach the TV Stand
CAUTION:
● Be sure to disconnect the A/C power cord before removing a base stand or installing Wall-Mount brackets.
● The screen display is very fragile, and must be protected at all times when installing the base stand. Be sure that no hard or sharp
object, or anything that could scratch or damage the screen display, comes into contact with it. DO NOT exert pressure on the front of
the TV at any time because the screen could crack.
Follow the illustrations and instructions below to complete the installation steps:
For 55"
1. Carefully place your TV face-down on a soft, flat surface to prevent damage to the TV or scratching to the screen.
2. Remove the 2 stands from the accessory bag and then insert the stands into the bottom slots of the TV.
3. Use the 4 screws in the accessory bag to secure the Base Stand to the TV.
Screws: M4×8
Screws: M4×8
Base Stand
Base Stand
For 65"
1. Carefully place your TV face-down on a soft, flat surface to prevent damage to the TV or scratching to the screen.
2. Using the screws in the accessory bag, secure the 2 Column Bases to the Base Stand tightly.
3. Secure the Base Support to the TV with the 4 screws in accessory tightly.
Column Base
Base Stand
4 Screws: M4×10
Screws: M4×10
Screws: M4×10)
Base Support
Base Support
Attach the Wall Mount Bracket (not included)
• To prevent internal damage to the TV and ensure it is
mounted securely, be sure to use fixing screws (not
provided) that are 9.5 - 11.5 mm in length when measured
from the attaching surface of the mounting hook.
Before you begin the third-party manufacturer instructions, be
sure to do the following things:
1.Place the TV face down on a clean, safe and cushioned surface.
2.Remove the TV stand if you already attached it.
3.Place the spacers (not included) in the corresponding bracket
holes.
9.5 - 11.5 mm
Screw
Spacer
Rear cover of the TV
Screw
(not provided)
Wall mount bracket
Wall mount hole pattern
VESA (mm)
200 × 200 (55")
400 × 400 (65")
Wall mount screw size
M6
Follow instructions provided with the Wall mount bracket.
● To complete the installation, please contact the wall-mount
manufacturer or the retailer from which you purchased the TV.
● The selected screws are 9.5 - 11.5 mm in length when
measured from the attaching surface of the rear cover.
Spacer
(not provided)
NOTE: The diameter and length of the screws differ
depending on the Wall-mount bracket model.
Bracket
(not provided)
CAUTION:
• When you attach the mount, be sure to use the spacers
(provided by the third-party manufacturer) between the TV
and the bracket.
STEP 2. Connect devices to your TV
Check to ensure that you have selected the right cables for the ports and that they are connected securely. Loose connections can affect
the quality of the picture image and color.
TV label
Port
Cable
External Equipment
VHF/UHF Antenna
ANT/CABLE
Connect an outdoor VHF/UHF antenna.
ANT OUT
Antenna
This 4K TV has two different software versions
of HDMI ports to connect HDMI-enabled
devices. The two high-powered HDMI version
2.0(HDMI 1, HDMI 2) inputs enable you to
connect 4K Ultra-HD external devices that
require more bandwidth to transmit to the TV
screen. For example, if you have an X-box or
Blu-ray player that supports the 2.0 standard.
The two HDMI version 1.4 inputs are great for
any of your external devices that support a
HDMI
VCR
COMPONENT IN
Blue
PR
Red
VIDEO
AV IN
DVD Player/Recorder
Green
PB
Brief Description
Video
Camera
Set-top Box
White
Satellite
antenna
cable
Connect a component video cable and left-right
audio cables from an external AV device.
Satellite Receiver
Red
Yellow
Connect a composite video cable and left-right
audio cables from an external AV device.
White
Red
TV label
Port
Cable
External Equipment
Brief Description
Connect an optical cable from an external
digital audio system.
DIGITAL AUDIO OUT
Speaker
Connect headphones to hear audio from the
TV.
AUDIO OUT/
White
Connect an audio adapter (not provided) from
an external analog audio system.
Red
Speaker
USB
Connect a USB 3.0 device to transfer photos,
music and movies to your TV at a rate that's 10
times faster than the USB 2.0 port
NOTE: You can still plug a USB 2.0 device into
a USB 3.0 port; however, the rate of speed will
not be as fast. USB 3.0 devices are also backwards compatible with USB 2.0 ports.
LAN
Connect an Ethernet cable to access a network
or the Internet. The TV also has a wireless
connectivity feature.
SERVICE
LAN
This port is not available for you to connect an external device. It can only be used by our factory for testing
purposes.
STEP 3. Establish a network connection
1. Press the [
] button on the remote control, press[ ˅ ] button to select Settings and then press [OK] to enter the Settings menu.
2. Select Network → Network Configuration.
TV JACK
External Modem
IP Sharer (Router)
(ADSL / VDSL / Cable TV)
(with DHCP server)
Modem Cable
LAN Cable
LAN
LAN Cable
Establish a wired network connection
Automatically obtain an IP address
1. Select Ethernet. The TV will automatically obtain an IP address and connect to the network.
NOTE: The default option of IP Settings Mode is DHCP.
2. If the connection fails then "Disconnected" will display for the Ethernet status. Retry or enter the IP Settings, select Manual to input
the information again.
Manually enter the IP address
1. Select Manual.
2. Enter the IP Address, Netmask, Gateway, DNS 1 and DNS 2 in the menu. Next, select Save.
10
Establish a wireless network connection
Wireless router with DHCP
Wireless LAN Adapter
built-in TV set
LAN Cable
The TV can directly receive network signals via wireless router
1. Select Wireless. The list of networks will be displayed automatically.
2. Select a wireless network from the list, input the password and select Connect.
3. If the network connection does not appear in the list, select Refresh to refresh the list or select Add to manually enter SSID and
Security mode selection
Close the network connection
Select Off. The network connection will close.
11
Buttons on your TV remote
Infrared transmitter
Change TV input source
Power on / off
Quick access buttons to
PICTURE/SOUND/ASPECT/SLEEP
Enter Channels / input numbers
Dash button
Select a digital sub-channel
Turn Closed Caption On/Off
Live TV
Mute and restore sound
Channel (up/down)
Volume (up/down)
Display the Home screen
All Apps
Confirmation button
The button for the Quick setup menu
D-pad (up/down/left/right
navigation buttons)
Return to the previous place in the menu or app
Exit the application
Special function buttons
Media content control function buttons
APP
Quick access buttons to apps
Set the audio language(MTS)
Choose to leave the Video description feature On or Off
APP
APP
APP
APP
APP
12
STEP 4. Begin using your remote
• Do not continue using the remote if it gets warm or hot.
Call our Support Center immediately on the support
website.
1. Slide the back cover to open the battery compartment of the remote
control
Remote Control Range Information
Gently push and slide
Insert the batteries
● The remote control can work at a distance of up to 26 feet in
front of the TV set.
● It can work at a 30 degree horizontal or vertical angle.
Gently push and slide
2. Insert two AAA size batteries. Make sure to match the (+) and
(-) ends of the batteries with the (+) and (-) ends indicated in the
battery compartment.
3. Replace the battery compartment cover.
Program Your Universal Cable or Satellite
Remote Control to Operate Your New Television
(only for USA)
If you would like to program your other household remote
Important Information about the remote and batteries controls to your new television, please refer to the User Manual
• Discard batteries in a designated disposal area. Do not throw
them into a fire.
• Remove old batteries immediately to prevent them from leaking
into the battery compartment.
• If you do not intend to use the remote control for a long time,
then remove the batteries.
• Battery chemicals can cause a rash. If the batteries leak, clean
the battery compartment with a cloth. If chemicals touch your
skin then wash it immediately.
• Do not mix old and new batteries.
• Do not mix alkaline, standard (carbon-zinc) or rechargeable
(NiCd, NiMH, etc.) batteries.
13
supplied by your Cable or Satellite provider. It should include
instructions on how to program their remote to your television.
A list of codes for the most common Cable and Satellite
providers are listed below. Use the code that is associated with
your Cable or Satellite provider (if applicable).
DIRECTV......0178, 10178, 10019, 10748, 11314, 11660, 11710,
11780, 12049, 10171, 11204, 11326, 11517, 11564, 11641,
11963, 12002, 12183
Time Warner Cable......386, 0178, 10178, 400, 450, 461, 456,
0748, 1463, 0463, 10463
STEP 5. Power on the TV
Comcast......0178, 10178, 10463, 11463, 10748, 11314, 11660,
10171, 11204, 11326, 11517, 11641, 11780, 11785, 11892, 11963,
12002
Cox Communications......0178, 10178, 1326, 1463
Dish Network......505, 627, 538, 720, 659
If the code associated with your Cable or Satellite provider is
not listed, does not work or you cannot locate the instructions to
program your remote, call your local Cable or Satellite provider's
customer service center.
If your Cable or Satellite provider does not have a code available,
please contact us at one of the phone numbers on Page 2.
Plug the power cord into a wall outlet.
Using Your Cable Set-top Box or Satellite Receiver
Remote as a ‘Universal’ Remote
If you prefer to use your Cable Set-top Box or Satellite Receiver
Remote as a ‘Universal Remote’, then visit the Support page to view
a list of the codes.
Power Cord
Wall Outlet
Press the Power button
on the remote to turn on the TV. A
splash screen that shows the logo appears. Next, the First-Time
Setup Menu begins by prompting you to choose your Language,
Country, and Time Zone.
14
STEP 6. Complete the first-time setup menu STEP 7. Begin to enjoy your TV
After the splash screen that shows the logo appears, begin the firsttime setup menu.
Screen
Task
Language and
Location
• Using the D-pad arrows of your remote,
chooseyour Language, Country and Time Zone.
End User License
Agreement
• Choose Decline or Agree, then select Confirm
icon and press [OK].
TV Usage
• Select Home Mode (which appears by default).
• NOTE: ‘Store mode’ should only be selected by
Retailers who plan to demonstrate the TV.
Network
Connection
• If your TV does not automatically detect an
Ethernet connection, then use a wireless network.
Select your network from the list that displays,
input the password. Also you can add a hidden
network.
Select your primary
input source
Select how you receive your TV channels.
Choose from one of the following sources below.
• HDMI
• ANT/CABLE
• AV
• COMPONENT
• NONE
TIP: If you use an antenna to receive channels,
then you must complete the first-time setup
menu in order to run a channel scan.
Your Smart TV is easy to use and brag-worthy!
Now that you’ve completed the first-time setup menu, the Home
screen is your starting point for navigating the TV. Gone are
the days where your TV only provides one way for you to be
entertained. This showpiece provides you the convenience
of watching a program on a live channel, accessing Video on
Demand to watch a movie and many other entertainment options.
Using your remote, press the Home button to begin enjoying your
TV.
15
PRODUCT SPECIFICATIONS
Model Name
Dimension
(W × H × D)
Weight
55H9D+
65H9D+
Without Stand
48.6 × 28.1 × 2.4 inches
(1 235 × 713 × 60 mm)
57.2 × 32.9 × 2.4 inches
(1 452 × 835 × 61 mm)
With Stand
48.6 × 30 × 9 inches
(1 235 × 763 × 229 mm)
57.2 × 35.2 × 11.4 inches
(1 452 × 895 × 290 mm)
Without Stand
41.9 lbs (19 kg)
70.1 lbs (31.8 kg)
With Stand
43.2 lbs (19.6 kg)
71.4 lbs (32.4 kg)
Active Screen Size (Diagonal) 54.7 inches
64.5 inches
Screen Resolution
3 840 × 2 160
3 840 × 2 160
Audio Power
10 W + 10 W
15 W + 15 W
Power consumption
175W
210W
Power Supply
120 V ~ 60 Hz
120 V ~ 60 Hz
Connectivity
Built-in Wireless feature (2x2 dual band)
Key Apps
Netflix, Vudu, YouTube, Amazon Instant Video, Pandora and Opera App (Some apps only for USA)
Ports
4 HDMI ports, 3 USB ports, 1 LAN port for Ethernet, 1 Digital Audio Output, 1 RF Input, 1 Earphone Audio Output,
1 RCA Composite Video Input , 1 left/right Audio Input for Composite, 1 RCA Component Video Input
Other features
Smart TV, Dynamic contrast Picture, VESA standard wall mount support, Web browser, Parental Control and Closed
Caption, High Dynamic Range processing
"+" would be replaced by any number, letter or blank.
Disclaimer: All products, product specifications, and data are subject to change without notice to improve reliability, function, design or
otherwise.
16
QUICK PROBLEM-SOLVING TIPS
When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If
the problem is still not resolved, then contact us at one of the phone numbers on Page 2.
ISSUES
POSSIBLE SOLUTIONS
• Check if the power cord is plugged into a powered AC outlet.
No sound or picture
Power button on the remote control to activate the unit from 'Standby' mode.
• Press the
• Check to see if the LED light is on or not. If it is, then the TV is receiving power.
I have connected an external
source to my TV and I get no
picture and/or sound.
• Check for the correct output connection on the external source and for the correct input connection on the TV.
• Make sure you have made the correct selection for the input mode for the incoming signal.
When I turn on my TV, there is a
delay for a few seconds before the
picture appears. Is this normal?
• Yes, this is normal. The TV is initializing and searching for previous setting information.
The picture is normal but there is
no sound
• Check the volume settings.
• Check if 'Mute' mode is set to On.
Sound but no picture or black and
white picture
• If the picture is black and white, unplug the TV from the AC outlet and replug it after 60 seconds.
• Check that the Color is set to 50 or higher.
• Try different TV channels.
The sound and/or picture is
distorted or appears wavy
• An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move it farther away
from the TV.
• Insert the power plug of the TV set into another power outlet.
The sound and picture is blurry or
cuts out
• If using an external antenna, check the direction, position and connection of the antenna.
• Adjust the direction of your antenna or reset or fine tune the channel.
A horizontal or vertical stripe
appears on the picture and/or the
picture is shaking
• Check if there is an appliance or electric tool nearby that is causing interference.
17
The plastic cabinet makes a
"clicking" type of sound
• The 'click' sound can occur when the temperature of the television changes. This change causes the television
cabinet to expand or contract, which makes the sound. This is normal and the TV is OK.
The remote control does not work
• Confirm that TV still has power and is operational.
• Change the batteries in the remote control.
• Check if the batteries are correctly installed.
Need more help?
Additional help is available online at support links on Page 2. You will find answers to frequently asked questions,
downloadable firmware and more.
18
Certification and Compliance
The Wi-Fi Module complies with FCC radiation exposure limits
set forth for an uncontrolled environment. This device should be
installed and operated with a minimum distance of 20 centimeters
between the radiator and your body.
FCC Notice
This device has been tested and found to comply with the limits
for a Class B digital device pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
device generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this device does cause
harmful interference to radio or television reception, which can
be determined by turning the device off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
● Reorient or relocate the receiving antenna.
● Increase the separation between the device and receiver.
● Connect the device into an outlet on a circuit different from that
to which the receiver is connected.
● Consult the dealer or an experienced radio/TV technician for
help.
NOTE: The manufacturer is not responsible for any radio or
TV interference caused by unauthorized modifications
to this equipment. Such modifications could void the
user’s authority to operate the equipment.
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, and
the double-D symbol are trademarks of Dolby Laboratories.
The terms HDMI and HDMI High-Definition Multimedia Interface,
and the HDMI Logo are trademarks or registered trademarks
of HDMI Licensing LLC in the United States and other countries.
This TV includes dbx-tv Technology. dbx-tv is a trademark
or registered trademark of THAT Corporation.
©2016. All rights reserved. Hisense and the Hisense logo are registered
trademarks of Hisense. Other brand and product names are registered
trademarks of their respective owners.
19

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