Hisense Electric LCDF0133 Part15 Subpart B-LED LCD TV User Manual TempConfidential W9HLCDF0133 1

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ES-G165232-1
H5 Series
H5 Series Smart TV
Quick Start Guide
Help Hisense improve the environment by reducing paper waste.
For detailed instructions and feature descriptions, access the full User Manual online.
© 2017 Hisense Company Ltd. All Rights Reserved.
All material in this Quick Start Guide is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US, CANADA,
MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in
part, in any manner, electronic, print, or otherwise, without the prior written consent of the Hisense Company Ltd. is a violation of Hisense
Company Ltd. rights under the aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or
otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd.
Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following addresses:
USA:
Hisense USA Corporation
PO Box 3289
Suwanee, GA 30024
CANADA: Hisense Canada Co., Ltd,
2283 Argentia Road, Unit 16
Mississauga, ON, Canada, L5N 5Z2
MEXICO: Hisense Mexico S. de R.L. de C.V.
Blvd. Miguel de Cervantes Saavedra No 301
Torre Norte Piso 2, Col. Ampliación Granada
Miguel Hidalgo, Ciudad de México, C.P. 11520
Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks of Hisense Company Ltd.
and its subsidiaries. All other trademarks are the property of their respective holders.
Enjoy TV in a Super Smart, Super Simple and Super Unique Way!
Smart LED TV with Popular Features
Multiple Connection Methods
• Numerous built-in social media, gaming and movie apps
• Built-in Wi-Fi®
• Web Browser to surf the Internet.
• 2 USB Connectors
• Air bridge technology for screensharing capability
• 3 HDMI Connectors
• Many other cool features
• 1 LAN (Ethernet) port
High-Quality Picture and Sound
Easy Setup Menu and Simple Design
• Vibrant contrast and brightness to display images accurately
• Short and easy-to-follow first-time setup menu
• Crisp sound and powerful TV speaker output
• Simple user interface (UI) design to navigate the TV screens
• 1080p full high definition (FHD) resolution
• Descriptive features to help make your selections
WELCOME TO THE HISENSE FAMILY!
Congratulations on the purchase of your new Hisense Smart TV! This Quick Start Guide will walk you through
a few easy steps to set up your TV. For more details about all of the features and instructions to use them,
download a PDF of the Hisense H5 Series Smart TV User Manual from the Hisense support website below.
Because we value your business, we want to keep you in the know of 'all things Hisense'. Using your mobile phone, scan the Registration page QR code
to register your TV. Depending on the make and model of your phone, you may need to download a QR code scanning app.
Country
U.S.A
CANADA
Customer Care Center
• Phone: 1-888-935-8880
• Hours of Operation:
Monday - Friday: 9 AM to 9 PM EST
Saturday - Sunday: 9 AM to 6 PM EST
• Service Email: Service@hisense-usa.com
• Phone: 1-855-344-7367
• Hours of Operation:
Monday - Friday: 8 AM to 8 PM EST
• Service Email: canadasupport@hisense.com
MEXICO
• Phone: 01-800-008 8880
• Hours of Operation: Monday - Friday 9:00-18:00
• Service Email: servicio@hisense.com.mx
Hisense Support Page
http://www.hisense-usa.
com/support/
http://www.hisensecanada.com/support/
http://www.hisense.com.
mx/support/
REGISTER YOUR TV
http://www.hisenseusa.com/support/
productReg.asp
http://www.hisensecanada.com/support/
productReg.asp
http://www.hisense.com.
mx/support/productReg.
asp
To view and open the user manual, you will need to install Adobe® Reader® (which is FREE) to your computer. Once you arrive on the Support page of the
Hisense website, enter the model number located on the back of the TV or on the outside of the box.
Disclaimer: This Quick Start Guide is intended as a general guideline to help you set up your Hisense TV.
Images throughout this document are for illustrative purposes only and may differ from the actual product.
Packaged contents
Your package in which you purchased your new TV contains the following items:
TV
2 AAA batteries
A left and right leg that forms the TV stand
Hisense H5 Series Smart TV Quick Start Guide (this document)
Important Safety Information and Warranty Card leaflet
4 screws (M4×20)
Remote Control
Power Cord
IMPORTANT:
To prevent accidentally discarding items that came with your TV, be sure to check ALL of the foam in the carton box.
· Please check foam for accessories before discarding.
· Veuillez vérifier la mousse pour qu'il n'y ait pas d'accessoires avant de la jeter.
· Antes de desechar la espuma, asegúrese de retirar todos los accesorios.
Required tools and devices
Wireless router (not included) for Internet connectivity
Phillips screwdriver (not included) to secure the TV stand
HDMI and other types of cables (not included) to connect external devices to the TV
Wall mount bracket (not included) if you prefer to mount the TV to the wall
BUTTONS AND PORTS ON THE H5 SERIES SMART TV
TV Side View
Back View of the TV
TV Bottom View
STEP 1. Attach the TV stand or wall mount bracket (not included)
Attach the TV Stand (For steps to attach the wall mount see page 6)
Follow the illustrations and instructions below to complete the installation steps:
CAUTION:
Be sure to disconnect the A/C power cord before installing a stand or Wall-Mount brackets.
The LED display is very fragile and must be protected at all times when installing the legs that form the stand. Be sure to protect the
TV screen from getting scratched or damaged by any hard objects. In addition, DO NOT exert pressure on the front of the TV at any
time because it could crack.
To attach the left and right leg that forms the stand:
1. Carefully place your TV face down on a soft, flat surface to prevent damage to the TV or scratching to the screen.
2. Remove the 2 legs from the foam and then insert the legs into the bottom slots of the TV.
3. Use the screws that came inside the carton with your TV to secure each leg tightly.
leg
leg
Screws: M4 × 20
Screws: M4 × 20
Attach the Wall Mount Bracket (not included)
Before you begin the third-party manufacturer instructions, be
sure to do the following things:
1. Place the TV face down on a clean, safe and cushioned surface
attached it.
• To prevent internal damage to the TV and ensure it is
mounted securely, be sure to use fixing screws (not
provided) that are 9.5 - 11.5 mm in length when measured
from the attaching surface of the mounting hook.
2. Remove the TV stand if you already.
9.5 - 11.5 mm
3. Place the spacers (not included) in the corresponding bracket
holes.
Screw
Spacer
Rear cover of the TV
Screw
(not provided)
Wall mount bracket
Wall mount hole pattern
VESA (mm)
200 × 200
Wall mount screw size (mm)
M6
Follow instructions provided with the Wall mount bracket.
To complete the installation, please contact the wall-mount
manufacturer or the retailer from which you purchased the TV.
Spacer
(not provided)
Bracket
(not provided)
CAUTION:
• When you attach the mount, be sure to use the spacers
(provided by the third-party manufacturer) between the TV
and the bracket.
The selected screws are 9.5 - 11.5 mm in length when
measured from the attaching surface of the rear cover. The
diameter and length of the screws differ depending on the Wall
mount bracket model.
NOTE: The diameter and length of the screws differ depending
on the wall mount bracket model.
STEP 2. Connect devices to your TV
Check to ensure that you have selected the right cables for the ports and that they are connected securely. Loose connections can affect
the quality of the picture image and color.
TV label
Port
Cable
External Equipment
Brief Description
VHF/UHF Antenna
ANT/CABLE
Connect an outdoor VHF/UHF antenna.
ANT OUT
Antenna
Connect a High Definition Multimedia Interface
(HDMI) cable from an external device.
HDMI
COMPONENT IN
VCR
PB
Blue
PR
Red
VIDEO
AV IN
Green
White
Video
Camera
Set-top Box
Red
Yellow
Connect a component video cable and left-right
audio cables from an external AV device.
DVD Player/Recorder
Satellite
antenna
cable
Satellite Receiver
Connect a composite video cable and left-right
audio cables from an external AV device.
White
Red
Connect an optical cable from an external
digital audio system.
DIGITAL AUDIO OUT
Audio Amplifier
Speaker
TV label
Port
Cable
External Equipment
Brief Description
Connect headphones to hear audio from the
TV.
AUDIO OUT
Connect an audio adapter (not provided) from
an external analog audio system.
White
Red
Audio Amplifier
Speaker
Connect a USB device for browsing photos,
music and movies.
The unit only recognizes a USB Memory Stick.
USB
DC 5V
0.5A(MAX)
LAN
SERVICE
LAN
Connect an Ethernet cable to access a network
or the Internet. The TV also has a wireless
connectivity feature.
This port is not available for you to connect an external device. It can only be used by our factory for testing
purposes.
Buttons on your TV remote
Infrared transmitter
Power on / off
INPUT
Change TV input source
Enter Channels / input numbers
Turn Closed Caption On/Off
CC
Live TV
TV
D-pad (up/down/left/right
navigation buttons)
Return to the previous place in the menu or app
Volume (up/down)
Dash button
Select a digital sub-channel
Special function buttons
The button for the Quick setup menu
Confirmation button
OK
BACK
EXIT
VOL
CH
Channel (up/down)
Set the audio language(MTS)
MTS
Media content control function buttons
Exit the application
Display the Home screen
Mute and restore sound
NRT
APP
APP
APP
APP
Turn the video description Off
Quick access buttons to apps
STEP 3. Begin using your remote
1. Slide the back cover to open the battery compartment of the
remote control.
Remote Control Range Information
The remote control can work at a distance of up to 26 feet in
front of the TV set.
It can work at a 30 degree horizontal or vertical angle.
Gently push and slide
Insert the batteries
Gently push and slide
2. Insert two AAA size batteries. Make sure to match the (+) and (-)
ends of the batteries with the (+) and ( - ) ends indicated in the
battery compartment.
3. Replace the battery compartment cover.
Important Information about the remote and batteries:
• Discard batteries in a designated disposal area. Do not
throw them into a fire.
• Remove old batteries immediately to prevent them from
leaking into the battery compartment.
• If you do not intend to use the remote control for a long
time, remove the batteries.
• Battery chemicals can cause a rash. If the batteries leak,
clean the battery compartment with a cloth. If chemicals
touch your skin then wash it immediately.
• Do not mix old and new batteries.
• Do not mix alkaline, standard (carbon-zinc) or rechargeable
(NiCd, NiMH, etc.) batteries.
• Do not continue using the remote if it gets warm or hot.
Call our Support Center immediately on the Hisense support
website.
10
Program Your Universal Cable or Satellite Remote
Control to Operate Your New Hisense Television
(only for USA)
If you would like to program your other household remote controls
to your new Hisense television,please refer to the User's Manual
supplied by your Cable or Satellite provider. The Cable or Satellite
providers' User's Manuals should include instructions on how to
program their remote to your television.
A list of Hisense codes for the most common Cable and Satellite
providers are listed below. Use the Hisense code that is
associated with your Cable or Satellite provider (if applicable).
DIRECTV......0178, 10178, 10019, 10748, 11314, 11660, 11710,
11780, 12049, 10171, 11204, 11326, 11517, 11564, 11641, 11963,
12002, 12183
Time Warner Cable......386, 0178, 10178, 400, 450, 461, 456,
0748, 1463, 0463, 10463
Comcast......0178, 10178, 10463, 11463, 10748, 11314, 11660,
10171, 11204, 11326, 11517, 11641, 11780, 11785, 11892, 11963,
12002
Cox Communications......0178, 10178, 1326, 1463
Dish Network......505, 627, 538, 720, 659
If the Hisense code associated with your Cable or Satellite
provider is not listed, does not work or you cannot locate the
instructions to program your remote, call your local Cable or
Satellite provider's customer service center.
If your Cable or Satellite provider does not have a Hisense code
available, please contact us at one of the phone numbers on Page 2.
STEP 4. Power on the TV
Plug the power cord into a power outlet.
Using Your Cable Set-top Box or Satellite Receiver
Remote as a ‘Universal’ Remote
If you prefer to use your Cable Set-top Box or Satellite Receiver
Remote as a ‘Universal Remote’, then visit the Support page to
view a list of the codes.
Power Cord
Wall Outlet
11
Press the Power button
on the remote to turn on the TV. A
splash screen that shows the Hisense logo appears. Next, the
First-Time Setup Menu begins by prompting you to choose your
Language, Country, and Time Zone.
STEP 5. Complete the first-time setup menu
After the splash screen that shows the Hisense logo appears, begin
the first-time setup menu.
LANGUAGE AND LOCATION
Language
Country
English
Time Zone
United States
Language
Terms
Mode
Network
Eastern
Input
Done
Screen
Task
LANGUAGE
AND
LOCATION
• Using the D-pad arrows of your remote, choose
your Language, Country and Time Zone. Next,
navigate to the Forward arrow and press OK.
TERMS OF
SERVICE
• Press OK to select Accept all. When you’re done
navigate to the Forward arrow and press OK.
TV USAGE
MODE
• Select Home (which appears by default).
Next,navigate to the Forward arrow and press OK.
• Note: ‘Store mode’ should only be selected by
Retailers who plan to demonstrate the TV.
NETWORK
• If your TV does not automatically detect an Ethernet
CONNECTION connection, then select WiFi. When you’re done,
select your network from the list that displays and
move to the next screen.
12
Screen
Task
REMOTE
BUTTON
SETUP
Select how you receive your TV channels. Choose
from one of the following sources below and then move
to the next screen.
• TV
• AV
• COMPONENT
• HDMI
TIP: You only need to scan for channels if your TV is
connected to an Antenna.
CONGRATULATIONS! Your TV is now ready to use.
Press the OK confirmation button on your remote if you are fine
with the selections that appear on the screen. Otherwise, navigate
to the back arrow on the screen to change your selection.
STEP 6. Begin to enjoy your TV
Your Smart TV is easy to use and brag-worthy!
Now that you’ve completed the first-time setup menu, the Home
screen is your starting point for navigating the TV. Gone are
the days where your TV only provides one way for you to be
entertained. This showpiece provides you the convenience
of watching a program on a live channel, accessing Video on
Demand to watch a movie and many other entertainment options.
Using your remote, press the Home button to begin enjoying your
TV.
Disclaimer: Subscriptions or other payments may be required to access content through some applications. Some or all of the included
or downloaded application services in this Hisense device may not function depending on the Internet connection, local limitations of
included applications or other reasons outside of Hisense’s control. HISENSE EXPRESSLY DISCLAIMS RESPONSIBILITY FOR ANY
APPLICATION SERVICE FROM FUNCTIONING AT ANY TIME, FOR CONTENT IN ANY APPLICATION SERVICE, FOR DISRUPTIONS
OF SERVICE, LOCAL OR REGIONAL LIMITATIONS, WARRANTIES OF TITLE, NO INFRINGEMENT, AND FOR IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. By purchasing this device, you accept such
Disclaimer without any claim on Hisense at any time.
13
PRODUCT SPECIFICATIONS
Model Name
55H5D+
Dimension
(W × H × D)
Without Stand
49.0 × 28.4 × 3.3 inches
(1244 × 721 × 83 mm)
With Stand
49.0 × 30.4 × 10.6 inches
(1244 × 773 × 268 mm)
Without Stand
33.7 lbs (15.3 kg)
With Stand
34.6 lbs (15.7 kg)
Weight
Active Screen Size (Diagonal)
54.6 inches
Screen Resolution
1920 × 1080
Audio Power
10 W + 10 W
Power consumption
150 W
Power Supply
120 V ~ 60 Hz
Receiving
systems
Analog
NTSC
Digital
ATSC / QAM
Key Apps
Netflix, Vudu, YouTube, Amazon Instant Video, Pandora and Opera App (Some apps only for USA)
Ports
3 HDMI ports, 2 USB ports, LAN port for Ethernet, 1 Digital Audio Output, 1 RF Input, 1 Earphone Audio Output,
1 RCA Composite Video Input, 1 left/right Audio Input for Composite, 1 RCA Component Video Input
Component Input
480 I / 60 Hz, 480 P / 60 Hz, 720 P / 60 Hz, 1080 I / 60 Hz, 1080 P / 60 Hz
HDMI Input
RGB / 60 Hz (640×480, 800×600, 1024×768), YUV / 60 Hz (480 I, 480 P, 720 P, 1080 I, 1080 P)
Other features
Smart TV, Wi-Fi, Dynamic contrast Picture, VESA standard wall mount support
''+'' would be replaced by any number, letter or blank.
Disclaimer: All products, product specifications, and data are subject to change without notice to improve reliability, function, design or
otherwise.
14
QUICK PROBLEM-SOLVING TIPS
When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If
the problem is still not resolved, then refer to our contact information on page 2.
ISSUES
POSSIBLE SOLUTIONS
There is no sound or picture from
the TV
• Check to see if the power cord is plugged into a power outlet.
• Press the Power button on the remote control to activate the unit from 'Standby' mode.
• Check to see if the LED light is on or not. If it is, then the TV is receiving power.
I have connected an external
source to my TV and do not see a
picture and/or hear any sound
• Check for the correct output connection on the external source and for the correct input connection on the TV.
• Make sure you have made the correct selection for the input mode for the incoming signal.
When I turn on my TV, there is a
delay for a few seconds before the
picture appears. Is this normal?
• Yes, this is normal. The TV is initializing and searching for previous setting information.
The picture is normal but there is
no sound
• Check the volume settings.
• Check if 'Mute' mode is set to On.
Sound but no picture or black and
white picture
• If the picture is black and white, unplug the TV from the AC outlet and replug it after 60 seconds.
• Check that the Color is set to 50 or higher.
• Try different TV channels.
The sound and/or picture is
distorted or appears wavy
• An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move it farther away
from the TV.
• Insert the power plug of the TV set into another power outlet.
The sound and picture is blurry or
cuts out
• If using an external antenna, check the direction, position and connection of the antenna.
• Adjust the direction of your antenna or reset or fine tune the channel.
A horizontal or vertical stripe
appears on the picture and/or the
picture is shaking
• Check to see if there is an appliance or electric tool nearby that is causing interference.
The plastic cabinet makes a
"clicking" type of sound
• The 'click' sound can occur when the temperature of the television changes. This change causes the television
cabinet to expand or contract, which makes the sound. This is normal and the TV is OK.
The remote control does not work
• Confirm that TV still has power and is operational.
• Change the batteries in the remote control.
• Check if the batteries are correctly installed.
15
Certification and Compliance
FCC Notice
This device has been tested and found to comply with the limits
for a Class B digital device pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
device generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this device does cause
harmful interference to radio or television reception, which can
be determined by turning the device off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the device and receiver.
Connect the device into an outlet on a circuit different from that
to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
help.
NOTE: The manufacturer is not responsible for any radio or
TV interference caused by unauthorized modifications to
this equipment. Such modifications could void the user’s
authority to operate the equipment.
The Wi-Fi Module complies with FCC radiation exposure limits
set forth for an uncontrolled environment. This device should be
installed and operated with a minimum distance of 20 centimeters
between the radiator and your body.
16
Manufactured under license from Dolby Laboratories. Dolby, Dolby
Audio, and the double-D symbol are trademarks of Dolby
Laboratories.
The terms HDMI and HDMI High-Definition Multimedia
Interface, and the HDMI Logo are trademarks or
registered trademarks of HDMI Licensing LLC in the United States and other
countries.
Manufactured under license from THAT Corporation.
THAT Corporation, dbx-tv, Total Sonics, Total Surround
and Total Volume are registered trademarks of THAT
Corporation. Total Technology is a trademark of THAT Corporation.
©2017. All rights reserved. Hisense and the Hisense logo are trademarks of
Hisense. Other brand and product names are trademarks of their respective
owners.

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