Honeywell MXTY3 Barcode Scanner with BT User Manual 3820 UG

Honeywell International Inc Barcode Scanner with BT 3820 UG

1. User Manual 3820
2. User Manual 4820

User Manual 3820

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Document ID	887197
Application ID	Wym4ktwWRDz/owEsCZgr4A==
Document Description	User Manual 3820
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	169.06kB (2113212 bits)
Date Submitted	2008-01-09 00:00:00
Date Available	2008-01-09 00:00:00
Creation Date	2007-07-18 08:52:32
Producing Software	Acrobat Distiller 7.0 (Windows)
Document Lastmod	2008-01-03 10:31:26
Document Title	3820-UG.book
Document Creator	FrameMaker 7.2
Document Author:	corcoras

User’s Guide
2020/3820
™
Cordless System
Disclaimer
Hand Held Products, Inc. (“Hand Held Products“) reserves the right to make
changes in specifications and other information contained in this document
without prior notice, and the reader should in all cases consult Hand Held
Products to determine whether any such changes have been made. The
information in this publication does not represent a commitment on the part of
Hand Held Products.
Hand Held Products shall not be liable for technical or editorial errors or
omissions contained herein; nor for incidental or consequential damages
resulting from the furnishing, performance, or use of this material.
This document contains proprietary information which is protected by copyright.
All rights are reserved. No part of this document may be photocopied,
reproduced, or translated into another language without the prior written consent
of Hand Held Products.
© 2004-2007 Hand Held Products, Inc. All rights reserved.
Web Address: www.handheld.com
Microsoft® Pocket PC 2002, Windows®, Windows NT®, Windows 2000,
Windows ME, Windows XP, ActiveSync®, Outlook®, and the Windows logo are
trademarks or registered trademarks of Microsoft Corporation.
The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc.
The 2020/3820 system meets or exceeds the requirements of all applicable
standards organizations for safe operation. However, as with any electrical
equipment, the best way to ensure safe operation is to operate them according
to the agency guidelines that follow. Please read these guidelines carefully
before using your 2020/3820 system.
FCC Class B Compliance Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
• Consult the dealer or an experienced radio or television technician for help.
If necessary, the user should consult the dealer or an experienced radio/
television technician for additional suggestions. The user may find the following
booklet helpful: “Something About Interference.” This is available at FCC local
regional offices. Hand Held Products, Inc. is not responsible for any radio or
television interference caused by unauthorized modifications of this equipment
or the substitution or attachment of connecting cables and equipment other than
those specified by Hand Held Products, Inc. The correction is the responsibility
of the user. Use only shielded data cables with this system.
Caution: Any changes or modifications made to this equipment not expressly
approved by Hand Held Products, Inc. may void the FCC authorization to
operate this equipment.
This device and its antenna must not be co-located or operating in
conjunction with any other antenna or transmitter. To maintain
compliance with FCC RF exposure guidelines, use only the
accessories specified by the manufacturer.
Agency Compliance Statements
This device meets or exceeds the requirements of all applicable standards organizations for safe operation. However, as with any electrical equipment, the best way to
ensure safe operation is to operate them according to the agency guidelines that follow.
Please read these guidelines carefully before using your device.
Regulatory and Safety Approvals
FCC Part 15, Class B
USA:
ICES-003
Canada:
Regulatory Approvals for Bluetooth Radio Devices
RF devices are designed to comply with the most current applicable standards on safe
levels of RF energy developed by the Institute of Electrical and Electronics Engineers
(IEEE) and the American National Standards Institute (ANSI) and have been recommended for adoption by the Federal Communications Commission (FCC).
RF Approvals
USA:
Canada:
FCC Part 15.247
RSS 210
Canadian Compliance
This Class B digital apparatus complies with Canadian ICES-003. Operation is
subject to the following conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference
that may cause undesired operation.
3. To prevent radio interference to the licensed service, this device is intended
to be operated indoors and away from windows to provide maximum
shielding. Equipment (or its transmit antenna) that is installed outdoors is
subject to licensing.
Conformité à la règlementation canadienne
Cet appareil numérique de la Classe B est conforme à la norme ICES-003 du
Canada. Son fonctionnement est assujetti aux conditions suivantes :
1. Cet appareil ne doit pas causer de brouillage préjudiciable.
2. Cet appareil doit pouvoir accepter tout brouillage reçu, y compris le
brouillage pouvant causer un fonctionnement indésirable.
3. Pour éviter toute interférence radio avec le service concédé, cet appareil
doit être utilisé en intérieur et à l'écart des fenêtres pour pouvoir fournir une
protection maximale.L’équipement (ou son antenne de transmission)
installé à l’extérieur est soumis à licence.
CE Compliance
The CE mark on the product indicates that the system has been tested
to and conforms with the provisions noted within the 89/336/EEC
Electromagnetic Compatibility Directive and the 73/23/EEC Low
Voltage Directive.
For CE-related inquiries, please contact:
Hand Held Products
Nijverheidsweg 9-13
5627 BT Eindhoven
The Netherlands
Hand Held Products shall not be liable for use of our product with equipment
(i.e., power supplies, personal computers, etc.) that is not CE marked and does
not comply with the Low Voltage Directive.
European Regulatory and Safety Approvals
EN 55022 (CISPR 22) Class B
EN60950
EN60825-1
EN55024:1998
This product is marked with
in accordance with the Class II product
requirements specified in the R&TTE Directive, 1999/5/EC. The equipment is
intended for use throughout the European Community.
Bluetooth Qualified Product
Bluetooth Qualified Body approved as a Bluetooth Class II radio.
Bluetooth Radio Device R&TTE Compliance
This device is in conformity with all essential requirements of the R&TTE
Directive (1999/5/EC). This equipment has been assessed to the following
standards:
EN 300 328-2:2000
EN 301 489-1 (2002-08)
EN 301 489-17 (2002-08)
EN 60950:2000
This product is marked with
in accordance with the product
requirements specified in the R&TTE Directive, 1999/5/EC.
The equipment is intended for use throughout the European Community.
!
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. The battery should be disposed of by a qualified
recycler or hazardous materials handler. Do not incinerate the battery or
dispose of the battery with general waste materials.
NOTE: Any modifications to this device not expressly approved by Hand Held
Products may void your authority to operate it.
Patents
Please refer to product packaging for patent information.
LED Safety Statement
This device has been tested in accordance with IEC60825-1 LED safety, and
has been certified to be under the limits of a Class 1 LED device.
GS Mark
If your product is marked with the GS symbol, then the product has
been issued a GS certificate.
UL and cUL Statement
UL and cUL listed: UL60950-1 and CSA C22.2 No.60950-1-03.
C-Tick Statement
Conforms to AS/NZS 3548. C-Tick number: N10410.
Mexico
Solids and Water Protection
The 3820 has a rating of IP41, immunity of foreign particles and dripping water.
Required Safety Label Locations
Scanner
Compliance
Label
locations
Item Number,
Serial Number
and Revision
Information
location
Base
Compliance
Label
locations
Item Number,
Serial Number
and Revision
Information
location
Table of Contents
Chapter 1 - Getting Started
About This Manual ............................................................... 1-1
Unpacking the System .......................................................... 1-2
Models .................................................................................. 1-2
Cordless System: Main Components.................................... 1-3
About the Battery.................................................................. 1-3
Proper Disposal of the Battery ....................................... 1-4
Base Charge Mode................................................................ 1-5
Linking Image Scanner to Base............................................ 1-6
Image Scanner Modes........................................................... 1-6
Unlinking the Image Scanner......................................... 1-6
Single Image Scanner Operation .......................................... 1-7
Locked Link Mode - Single Image Scanner .................. 1-7
Open Link Mode - Single Image Scanner...................... 1-7
Override Locked Image Scanner.................................... 1-7
Multiple Image Scanner Operation....................................... 1-8
Image Scanner Name............................................................ 1-8
Changing Image Scanner Name - Serially ..................... 1-8
Changing Image Scanner Name - via Barcodes............. 1-9
Image Scanner Report......................................................... 1-10
Application Work Groups................................................... 1-10
Application Work Group Selection.............................. 1-11
Resetting the Standard Product Default Settings:
Current Application Work Group .................................... 1-12
Resetting the Standard Product Default Settings:
All Application Work Groups.......................................... 1-12
Using the Image Scanner with Bluetooth Devices ............. 1-13
Changing Bluetooth PIN Code..................................... 1-13
Out-of-Range Alarm........................................................... 1-14
Duration........................................................................ 1-14
Alarm Sound Type ....................................................... 1-14
Data Accumulation Mode................................................... 1-15
Beeper and LED Sequences and Their Meaning................ 1-15
3820 LED Sequences and Their Meaning ................... 1-15
2020 LED Sequences and Their Meaning ................... 1-15
Basic Operation of the Cordless System ............................ 1-16
System Conditions ....................................................... 1-17
Communication Between the Cordless System and the Host
1-18
Connecting the Base When Powered by Host
(Keyboard Wedge)........................................................... 1-18
Reading Techniques............................................................ 1-20
Resetting the Standard Product Defaults ............................ 1-20
Plug and Play ...................................................................... 1-21
Keyboard Wedge Connection............................................. 1-21
Laptop Direct Connect ................................................. 1-21
RS-232.......................................................................... 1-21
Wand Emulation Plug & Play ...................................... 1-22
IBM 4683 Ports 5B, 9B, and 17 Interface .......................... 1-22
Connecting the Base with USB .......................................... 1-23
IBM SurePos ............................................................... 1-25
USB PC or Macintosh Keyboard ................................. 1-25
USB HID...................................................................... 1-26
USB Com Port Emulation............................................ 1-26
Connecting the Base with Serial Wedge ............................ 1-27
Chapter 2 - Terminal Interfaces
Terminal ID .......................................................................... 2-1
Supported Terminals............................................................. 2-2
Keyboard Country ................................................................ 2-4
Keyboard Style ..................................................................... 2-6
Keyboard Modifiers.............................................................. 2-7
Connecting the Base with RS-232 Serial Port...................... 2-8
RS-232 Baud Rate.......................................................... 2-9
RS-232 Word Length: Data Bits, Stop Bits, and Parity2-10
RS-232 Handshaking ................................................... 2-10
Host ACK Selection..................................................... 2-11
Host ACK Enable......................................................... 2-12
ii
Wand Emulation ................................................................. 2-14
Wand Emulation Connection ....................................... 2-14
Wand Emulation Transmission Rate............................ 2-15
Wand Emulation Polarity ............................................. 2-15
Wand Emulation Idle.................................................... 2-16
Wand Emulation Data Block Size................................ 2-16
Wand Emulation Delay Between Blocks ..................... 2-16
Wand Emulation Overall Checksum............................ 2-17
Chapter 3 - Output
Good Read Indicators ........................................................... 3-1
Beeper – Good Read....................................................... 3-1
Beeper Volume – Good Read......................................... 3-1
Beeper Pitch – Good Read ............................................. 3-2
Beeper Duration – Good Read ....................................... 3-2
LED – Good Read .......................................................... 3-2
Number of Beeps – Good Read...................................... 3-3
Good Read Delay.................................................................. 3-3
User-Specified Good Read Delay .................................. 3-3
Image Scanner Trigger Modes.............................................. 3-4
Manual/Serial Trigger, Low Power................................ 3-4
Automatic Trigger .......................................................... 3-5
Presentation Mode.......................................................... 3-6
Hands Free Time-Out ........................................................... 3-6
Reread Delay......................................................................... 3-6
User-Specified Reread Delay ......................................... 3-7
Centering Window ................................................................ 3-8
Output Sequence Overview .................................................. 3-9
Output Sequence Editor................................................ 3-10
Require Output Sequence............................................. 3-10
Multiple Symbols................................................................ 3-13
No Read .............................................................................. 3-13
Video Reverse..................................................................... 3-13
iii
Chapter 4 - Data Editing
Prefix/Suffix Overview......................................................... 4-1
To Add a Prefix or Suffix: ............................................ 4-2
To Clear One or All Prefixes or Suffixes:...................... 4-3
To Add a Carriage Return Suffix to all Symbologies .... 4-3
Prefix Selections............................................................. 4-3
Suffix Selections ............................................................ 4-4
Function Code Transmit................................................. 4-4
Intercharacter, Interfunction, and Intermessage Delays ....... 4-4
Intercharacter Delay ....................................................... 4-5
User Specified Intercharacter Delay .............................. 4-5
Interfunction Delay ........................................................ 4-6
Intermessage Delay ........................................................ 4-6
Chapter 5 - Data Formatting
Data Format Editor Introduction .......................................... 5-1
To Add a Data Format.................................................... 5-1
Other Programming Selections ...................................... 5-2
Data Format Editor Commands ..................................... 5-2
Data Format Editor......................................................... 5-4
Data Formatter ............................................................... 5-5
Alternate Data Formats .................................................. 5-5
Chapter 6 - Symbologies
Introduction........................................................................... 6-1
All Symbologies ................................................................... 6-1
Message Length .................................................................... 6-2
Codabar................................................................................. 6-3
Codabar Start/Stop Characters ...................................... 6-3
Codabar Check Character .............................................. 6-3
Codabar Concatenation .................................................. 6-4
Codabar Message Length............................................... 6-5
iv
Code 39 ................................................................................. 6-5
Code 39 Start/Stop Characters....................................... 6-5
Code 39 Check Character............................................... 6-6
Code 39 Message Length ............................................... 6-6
Code 39 Append............................................................. 6-7
Code 32 Pharmaceutical (PARAF) ................................ 6-7
Full ASCII ...................................................................... 6-8
Code 39 Code Page ........................................................ 6-9
Interleaved 2 of 5 .................................................................. 6-9
Check Digit..................................................................... 6-9
Interleaved 2 of 5 Message Length .............................. 6-10
Code 93 ............................................................................... 6-11
Code 93 Message Length ............................................. 6-11
Code 93 Code Page ...................................................... 6-11
Straight 2 of 5 Industrial ..................................................... 6-12
Straight 2 of 5 Industrial Message Length ................... 6-12
Straight 2 of 5 IATA Message Length ......................... 6-13
Matrix 2 of 5 ....................................................................... 6-13
Matrix 2 of 5 Message Length ..................................... 6-14
Code 11 ............................................................................... 6-14
Check Digits Required ................................................. 6-14
Code 11 Message Length ............................................. 6-15
Code 128 ............................................................................. 6-15
ISBT 128 Concatenation .............................................. 6-16
Code 128 Message Length ........................................... 6-16
Code 128 Code Page .................................................... 6-16
Code 128 Function Code Transmit .............................. 6-17
Telepen................................................................................ 6-17
Telepen Output ............................................................. 6-17
Telepen Message Length.............................................. 6-18
UPC A................................................................................. 6-18
UPC A Check Digit...................................................... 6-18
UPC A Number System ............................................... 6-19
UPC A Addenda........................................................... 6-19
UPC A Addenda Required ........................................... 6-19
UPC A Addenda Separator........................................... 6-20
UPC-A/EAN-13 with Extended Coupon Code................... 6-20
UPC E0 and UPC E1 .......................................................... 6-21
UPC E0 and UPC E1 Expand ...................................... 6-21
UPC E0 and UPC E1 Addenda Required .................... 6-21
UPC E0 and UPC E1 Addenda Separator.................... 6-22
UPC E0 Check Digit .................................................... 6-22
UPC E0 Number System.............................................. 6-22
UPC E0 Addenda ......................................................... 6-23
EAN/JAN 13....................................................................... 6-23
EAN/JAN 13 Check Digit............................................ 6-23
EAN/JAN 13 Addenda................................................. 6-24
EAN/JAN 13 Addenda Required ................................. 6-24
EAN/JAN 13 Addenda Separator ................................ 6-24
ISBN Translate............................................................. 6-25
EAN/JAN 8......................................................................... 6-25
EAN/JAN 8 Check Digit.............................................. 6-25
EAN/JAN 8 Addenda................................................... 6-26
EAN/JAN 8 Addenda Required ................................... 6-26
EAN/JAN 8 Addenda Separator .................................. 6-26
MSI ..................................................................................... 6-27
MSI Check Character................................................... 6-27
MSI Message Length ................................................... 6-28
Plessey Code....................................................................... 6-28
Plessey Message Length .............................................. 6-28
GS1 DataBar Limited ......................................................... 6-29
GS1 DataBar Expanded...................................................... 6-30
GS1 DataBar Expanded Message Length .................... 6-30
EAN•UCC Emulation......................................................... 6-30
China Post Code ................................................................. 6-31
Korea Post Code ................................................................. 6-32
Korea Post Message Length......................................... 6-32
PosiCode A and B............................................................... 6-33
PosiCode Message Length ........................................... 6-33
Codablock F........................................................................ 6-34
Codablock F Message Length...................................... 6-34
Code 16K ............................................................................ 6-35
Code 16K Message Length .......................................... 6-35
vi
Code 49 ............................................................................... 6-36
Code 49 Message Length ............................................. 6-36
Chapter 7 - Interface Keys
Keyboard Function Relationships......................................... 7-1
Supported Interface Keys...................................................... 7-3
Chapter 8 - Utilities
To Add a Test Code I.D. Prefix to All Symbologies ............ 8-1
Reset Image Scanner............................................................. 8-1
Show Software Revision....................................................... 8-1
Show Data Format ................................................................ 8-1
Image Scanner Report........................................................... 8-2
Image Scanner Address......................................................... 8-2
Base Address......................................................................... 8-2
Resetting the Standard Product Default Settings:
Current Application Work Group....................................... 8-2
Resetting the Standard Product Default Settings: All
Application Work Groups .................................................. 8-3
Temporary Visual Xpress Configuration.............................. 8-3
Chapter 9 - Visual Xpress
Visual Xpress Introduction ................................................... 9-1
Installing Visual Xpress from the Web .......................... 9-2
Chapter 10 - Serial Programming Commands
Conventions ........................................................................ 10-1
Menu Command Syntax ..................................................... 10-1
Query Commands......................................................... 10-2
Concatenation of Multiple Commands......................... 10-3
Responses ..................................................................... 10-3
Examples of Query Commands.................................... 10-3
Trigger Commands ............................................................. 10-4
Resetting the Standard Product Default Settings:
Current Application Work Group..................................... 10-5
vii
Resetting the Standard Product Default Settings:
All Application Work Groups.......................................... 10-5
Menu Commands................................................................ 10-6
Terminal Interfaces ............................................... 10-7
Output Selections ................................................ 10-10
Prefix/Suffix Selections ...................................... 10-12
Data Formatter Selections .................................. 10-13
Symbologies ....................................................... 10-13
Minimizing Bluetooth/ISM Band Network Activity ....
10-20
Chapter 11 - Product Specifications
3820 Product Specifications ............................................... 11-1
2020 Product Specifications ............................................... 11-2
3820 Depth of Field ............................................................ 11-3
Chapter 12 - Maintenance
Maintenance........................................................................ 12-1
Cleaning the Image Scanner’s Window....................... 12-1
Inspecting Cords and Connectors................................. 12-1
Replacing the 2020 Interface Cable: ............................ 12-2
Troubleshooting Base ......................................................... 12-2
Chapter 13 - Customer Support
Technical Assistance .......................................................... 13-1
Online Technical Assistance ........................................ 13-2
For Further Information ............................................... 13-2
Product Service and Repair ................................................ 13-2
Online Product Service and Repair Assistance............ 13-3
Limited Warranty................................................................ 13-3
Appendix A - Reference Charts
Symbology Chart ..................................................................A-1
ASCII Conversion Chart (Code Page 1252).........................A-2
Code Page Mapping of Printed Barcodes.............................A-4
viii
Appendix B - Minimizing Bluetooth/ISM Band Network Activity
Auto Reconnect Mode................................................... B-1
Maximum Link Attempts .............................................. B-2
Relink Time-Out............................................................ B-3
Bluetooth/ISM Network Activity Examples........................ B-3
ix
x
1
Getting Started
The 3820 cordless image scanning system consists of one 2020 base and one
3820 Cordless Linear Image Scanner. Up to seven image scanners may be
linked to one base. The 3820 marks a new performance level for hand held
image scanners. The 3820 is powered by Hand Held Products AdaptusTM
Imaging Technology 5.0. The performance of Adaptus technology delivers
aggressive read rates and depths of field on 1D codes.
Designed for today’s demanding retail and commercial environments, the 3820
offers a superior reading range, durability, and the ability to read poor quality
barcodes. Linear imaging technology is defined by a bright and sharply focused
aiming line, high resolution imaging, and fast reading speed. The 3820 is
comfortable to hold, easy to use, rugged, and excellent for retail applications, as
well as for all general scanning applications.
The cordless system is an economical, durable solution for a wide variety of
portable data collection applications. The cordless system features:
• a tough, ergonomic thermoplastic housing for comfort and durability.
• an advanced two-way spread-spectrum radio, Bluetooth® wireless
technology
• a wide range of interfaces: keyboard wedge, wand emulation, RS-232
terminals, USB, and legacy decoders.
• visible and audible feedback for confirmation of a successful decode.
• a rechargeable battery designed to operate through a whole work day.
The cordless system can be programmed for many communication parameters
and input/output protocols compatible to the host, as well as advanced data
editing and formatting.
About This Manual
This manual contains information to help you set up, operate, and program the
cordless system. Product specifications, connector pinouts, a troubleshooting
guide, and customer support information are also provided.
Hand Held Products barcode image scanners are factory programmed for the
most common terminal and communications settings. If you need to change
these settings, programming is accomplished by scanning the barcodes in this
guide.
An asterisk (*) next to an option indicates the default setting.
This section contains the following information:
•
•
•
•
•
•
Unpacking the System
Cordless System Main Components
Battery and Charging Information
Linking the Image Scanner to the Base
Beeper and LED Sequences and Their Meaning
Basic Operation of the Cordless System
2020/3820 User’s Guide
1-1
• Communication Between the Cordless System and the Host
• Connection of the Base to an Interface
Unpacking the System
After you open the shipping carton containing the product, take the following
steps:
• Check to make sure everything you ordered is present.
• Save the shipping container for later storage or shipping.
• Check for damage during shipment. Report damage immediately to the
carrier who delivered the carton.
Models
Models
Description
2020-5BE
Cordless Base that supports the following interfaces:
Keyboard wedge, TTL level 232, TTL level 232 serial
wedge, IBM 4683, wand emulation, USB keyboard, USB
HID, USB retail (IBM SurePOS)
2020-CBE
Charge-Only Base
3820SR0C0BE
Cordless Linear Image Scanner
1-2
2020/3820 User’s Guide
Cordless System: Main Components
Battery Contained in Handle
About the Battery
Use only the Li-ion battery packs provided by Hand Held Products. The
use of any battery pack not sold by Hand Held Products will void your
warranty and may result in damage to your unit.
Power is supplied to the cordless image scanner by a rechargeable battery that
is integrated in the image scanner handle. Each image scanner is shipped with
a battery. (See Product Specifications beginning on page 11-1.)
Charging Information
The battery is designed to charge while the image scanner is positioned in the
cordless base unit. Refer to "2020 LED Sequences and Their Meaning" on
page 1-15 for an interpretation of the Charge Status indicators.
• Place the image scanner in the base that is connected to an appropriate
power supply.
2020/3820 User’s Guide
1-3
Battery Recommendations
• Batteries are shipped approximately 30% to 60% charged and should be fully
charged for maximum charge capacity.
• The battery is a lithium ion cell and can be used without a full charge, as well
as can be charged without fully discharging, without impacting the battery life.
There is no need to perform any charge/discharge conditioning on this cell
type battery.
• Do not disassemble the battery. There are no user-serviceable parts in the
battery.
• Keep the base connected to power when the host is not in use.
• Replace a defective battery immediately since it could damage the 3820.
• Don’t short-circuit a battery or throw it into a fire. It can explode and cause
severe personal injury.
• Although your battery can be recharged many times, it will eventually be
depleted. Replace it after the battery is unable to hold an adequate charge.
• If you are not sure if the battery or charger is working properly, send it to Hand
Held Products or an authorized Hand Held Products, Inc. service center for
inspection.
Proper Disposal of the Battery
When the battery has reached the end of its useful life, the
battery should be disposed of by a qualified recycler or
hazardous materials handler. Do not incinerate the battery or
dispose of the battery with general waste materials. You may
send batteries to Hand Held Products (postage paid). The
shipper is responsible for complying with all federal, state, and
local laws and regulations related to the packing, labeling,
manifesting, and shipping of spent batteries. Contact the
Product Service Department (see 13-1) for recycling or disposal information.
Since you may find that your cost of returning the batteries significant, it may be
more cost effective to locate a local recycle/disposal company.
1-4
2020/3820 User’s Guide
Base Charge Mode
In order for the battery to be charged, there must be enough voltage for the
circuitry to work. There are three conditions during which power can be supplied
to the base:
Condition 1:
Condition 2:
Condition 3:
9VDC power supply connected to the barrel connector
12VDC host power source only
5VDC host power source only
The chart below describes each selection by condition.
Condition 1
Condition 2
Condition 3
Automatic
Fast Charge
Slow Charge
No Charge
Full Charge Rate
Fast Charge
Fast Charge
No Charge
Low Charge Rate
Slow Charge
Slow Charge
No Charge
Battery Charge Off
No Charge
No Charge
No Charge
Using a slow charge rate draws less current (power) from the input power source
when the battery is mostly discharged.
Scan the appropriate barcode for your application. Default = Automatic.
* Automatic
Full Charge Rate
Low Charge Rate
Battery Charge Off
2020/3820 User’s Guide
1-5
Linking Image Scanner to Base
When newly shipped or defaulted to factory settings, the base and image
scanner are not linked. Once the image scanner is placed into the base, the
software automatically links the image scanner and the base. If the image
scanner and base have previously been linked, you do not receive any feedback.
If this is the first time that the image scanner and base are linked, both devices
emit a short chirp when their radios link. At this point, you are set to one image
scanner to one base.
3820 Image Scanner
Green LED
2020 Cordless Base
Red LED
1. Provide power to the base.
2. Place the 3820 into the base. The image scanner and base link.
3. To determine if your cordless system is set up correctly, scan one of the
sample barcodes in the back of this manual. If the image scanner provides a
single good read beep and the green LED lights, the image scanner has
successfully linked to the base. If you receive a triple error beep and the red
LED lights, the image scanner has not linked to the base.
Image Scanner Modes
The 3820 is capable of working in single image scanner mode, multiple image
scanner mode, or with Bluetooth devices, other than the 2020 base.
Unlinking the Image Scanner
If the base has an image scanner linked to it, that image scanner must be
unlinked before a new image scanner can be linked. Once the previous image
scanner is unlinked, it will no longer communicate with the base. To unlink an
image scanner from the base, scan the Unlink Image Scanner barcode below.
Unlink Image Scanner
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Single Image Scanner Operation
There are two link modes to accommodate different applications: Locked Link
Mode and Open Link Mode. Scan the appropriate barcodes included in the Open
Link and Locked Link Mode explanations that follow to switch from one mode to
another. Default = Locked Link Mode.
Locked Link Mode - Single Image Scanner
If you link an image scanner to a base using the Locked Link Mode, other image
scanners are blocked from being linked if they are inadvertently placed into the
base. If you do place a different image scanner into the base, it will charge the
image scanner, but the image scanner will not be linked.
* Locked Link Mode
(Single Image Scanner)
To use a different image scanner, you need to unlink the original image scanner
by scanning the Unlink Image Scanner barcode. (See "Image Scanner
Modes" on page 1-6.)
Open Link Mode - Single Image Scanner
When newly shipped or defaulted to factory settings, the base and image
scanner are not linked. By placing an image scanner into the base, they
establish a link. Placing a different image scanner into the base establishes a
new link and the old image scanner is unlinked. Each time an image scanner is
placed into the base, it becomes the linked image scanner; the old image
scanner is unlinked.
Open Link Mode
(Single Image Scanner)
Override Locked Image Scanner
If you need to replace a broken or lost image scanner that is linked to a base,
scan the Override Locked Image Scanner barcode below with a new image
scanner and place that image scanner in the base. The locked link will be
overridden; the broken or lost image scanner’s link with the base will be removed,
and the new image scanner will be linked.
Override Locked Image Scanner
(Single Image Scanner)
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Multiple Image Scanner Operation
To put the image scanner in multiple image scanner mode, scan the barcode
below. Once you scan this barcode, the image scanner is unlinked from the base
and must be placed into the base to re-link.
Multiple Image Scanner Operation
Note: Multiple Image Scanner Operation Mode allows you to link up to 7 image
scanners to one base. You cannot join an eighth image scanner until you
unlink one of the 7 image scanners or take an image scanner out of range.
Image Scanner Name
You are able to assign a name to each image scanner you are using. It will be
helpful to name the image scanners if you have multiple image scanners linked
to one base so that you will be able to control the image scanner receiving
imaging commands sent from the base. The default name for an 3820 is “3820”.
If you have more than one 3820 linked to a base, the first image scanner that is
linked to the base receives commands addressed using this name.
Changing Image Scanner Name - Serially
If you wish to change the name, you may change it via a serial command (refer
to "Menu Command Syntax" on page 10-1) or via a barcode command. To
change the name serially, unlink all except one of the 3820s from the base. Send
“:3820:BT_NAMname.”, where name is the new image scanner name. If you
wish to change the name of additional 3820s, re-link them one at a time and
repeat the “:3820:BT_NAMname.” command for each image scanner.
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Changing Image Scanner Name - via Barcodes
If you wanted to set up your image scanners with names 0001-0007, you may
scan the barcodes below. Scan the Reset barcode after each name change and
wait for the image scanner to re-link to the base before scanning the next
barcode to name the next image scanner.
0001
0002
0003
0004
0005
0006
0007
Reset
Alternatively, you may change the name with a barcode command if you cannot
send serial commands to the base. One way to do this is to scan the barcode
below and scan a number for the image scanner name. For example, if you had
7 image scanners to one base, scan the barcode below with the first image
scanner, scan the 1 barcode on the Programming Chart inside the back cover
of this manual and scan Save. Then scan the Reset barcode and wait for the
image scanner to re-link to the base before scanning the next barcode. Repeat
that process for image scanner number 2, 3, 4 etc.
Image Scanner Name
If you want to assign an alphabetic name to the image scanner, create a Code
128 barcode containing “~BT_NAMname.” followed by a FNC3 character
(hexidecimal 83), where name is the new image scanner name. Scan the Reset
barcode (page 1-9 or on the Programming Chart inside the back cover of this
manual). You may use Barcode Builder, which is included with Quick*View. You
may download Quick*View from the Hand Held Products, Inc. website:
www.handheld.com.
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Image Scanner Report
Scan the barcode below to generate a report for the connected image scanners.
The report indicates the port, work group, image scanner name, and address.
Image Scanner Report
Application Work Groups
Your cordless system can have up to seven image scanners linked to one base.
You can also have up to seven work groups. If you want to have all of the image
scanners’ settings programmed alike, you don’t need to use more than one work
group. If you want each image scanner to have unique settings (e.g., beeper
volume, prefix/suffix, data formatter), then you may program each image scanner
to its own unique work group and may program each image scanner
independently. Visual XPress (page 9-1) makes it easy for you to program your
system for use with multiple image scanners and multiple work groups.
The image scanner keeps a copy of the menu settings it is using. Whenever the
image scanner is connected or reconnected to a base, the image scanner is
updated with the latest settings from the base for its work group. The image
scanner also receives menu setting changes processed by the base. If an image
scanner is removed from one base and placed into another base, it will be
updated with the new base settings for whatever work group that the image
scanner was previously assigned. For example, if the image scanner was in
work group 1 linked to the first base, it will be placed in work group 1 in the
second base with the associated settings.
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Application Work Group Selection
This programming selection allows you to assign an image scanner to a work
group by scanning the barcode below. You may then program the settings (e.g.,
beeper volume, prefix/suffix, data formatter) that your application requires.
* Group 0
Group 1
Group 2
Group 3
Group 4
Group 5
Group 6
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Resetting the Standard Product Default Settings:
Current Application Work Group
If you aren’t sure what programming options are in your image scanner, or you’ve
changed some options and want the standard product default settings restored,
scan the Standard Product Default Settings: Current Application Group
barcode below.
The Menu Commands starting on page 10-6 list the factory default settings for
each of the commands (indicated by an asterisk (*) on the programming pages).
Note: Scanning this barcode also causes both the image scanner and the base
to perform a reset and become unlinked. Refer to "Linking Image
Scanner to Base" on page 1-6 for additional information.
Standard Product Default Settings:
Current Application Group
Note: If your image scanner is in multiple image scanner mode and you scan
either the current or all application group default barcode, you will hear up
to 30 seconds of beeping while all image scanners are re-linked from the
base and the settings are defaulted to * settings. The default interface is
keyboard wedge and the default image scanner mode is single image
scanner locked link mode.
Resetting the Standard Product Default Settings:
All Application Work Groups
The following barcode defaults all of the work groups to the factory settings.
Standard Product Default Settings:
All Application Groups
The Menu Commands starting on page 10-6 list the standard product default
settings for each of the commands (indicated by an asterisk (*) on the
programming pages).
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Using the Image Scanner with Bluetooth Devices
The 3820 image scanner may be used either with the 2020 base or with other
Bluetooth devices. Scanning the Non-Base Bluetooth Connection barcode
below allows the image scanner to be used with other Bluetooth devices (e.g.,
PDA, PC - Bluetooth USB Adapter). After you scan the barcode below, follow
the instructions supplied with your Bluetooth device to locate the image scanner
and connect to it. If you go out of range with your image scanner, the image
scanner automatically reconnects to the Bluetooth device. If you want to relink
to the 2020 base, refer to "Override Locked Image Scanner" on page 1-7 or
"Resetting the Standard Product Default Settings: All Application Work
Groups" on page 1-12.
Note: The multiple work groups option is not available when you are using the
imager with Bluetooth devices other than the 2020 base.
Non-Base BT Connection
Changing Bluetooth PIN Code
Some devices require a PIN code as part of the Bluetooth security features. Your
image scanner’s default PIN is 1234, which you may need to enter the first time
you connect to your PDA or PC. The PIN code must be between 1 and 16
characters. To change the PIN, scan the barcode below and then scan the
appropriate numeric barcodes from the Programming Chart inside the back
cover of this manual. Scan Save to save your selection.
Bluetooth PIN
Note: Refer to Minimizing Bluetooth/ISM Band Network Activity beginning on
page B-1 for additional Bluetooth/ISM information.
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Out-of-Range Alarm
Duration
If your image scanner is out range of the base, an alarm sounds from both your
base and image scanner. To activate the alarm options for the image scanner
or the base and to set the alarm duration, scan the appropriate barcode below
and then set the time-out duration (from 0-3000 seconds) by scanning digits on
the Programming Chart inside the back cover, then scanning Save. Default = 0
sec (no alarm).
Base Alarm Duration
Image Scanner Alarm
Note: If you are out of range when you scan a barcode, you will receive an error
beep even if you do not have the alarm set. You receive the error beep
since the data could not be communicated to the base or the host.
Alarm Sound Type
If you have set the out-of-range alarm enabled, you may change the alarm type
for the image scanner or base by scanning the appropriate barcode below and
then scanning a digit (0-7) barcode and the Save barcode on the Programming
Chart inside the back cover of this manual. Default = 0. Set the sound type to fit
your application.
Base Alarm Type
Image Scanner Alarm Type
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Data Accumulation Mode
Scan the barcodes below to turn data accumulation (batch) mode on and off. If
data accumulation mode is on, barcode data is stored when the image scanner
is out of range of the base and transmitted once the image scanner is back in
range.
Data Accumulation Mode On
* Data Accumulation Mode Off
Beeper and LED Sequences and Their Meaning
The 3820 contains LEDs on the top of the unit to indicate its power up,
communication, and battery status. Simply stated, red LED = error; green
LED = success of any type. The unit’s audible indicators have meaning as well:
3 beeps = error; 2 beeps = menu change; 1 beep = all other successes.
The table below lists the indication and cause of the LED illumination and beeps
for the 3820.
3820 LED Sequences and Their Meaning
LED Indication
Beeper Indication
Cause
Normal Operation
Red Flash
None
Green Flash
1 beep
Red, blinking
Menu Operation
Green Flash
Red, blinking
3 beeps
Battery low
Successful communication
or linking
Failed communication
2 beeps
3 beeps
Successful menu change
Unsuccessful menu change
2020 LED Sequences and Their Meaning
The base contains a red LED that indicates the status of the unit and verifies its
communication with the host system and a green LED that indicates image
scanner battery charge condition.
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The tables below list the indication and cause of the LED illumination and beeps
for the 2020.
System Condition
System Status Indicator (Red LED)
Power On/System Idle
LED is on
Power On/Diagnostic Error
Blink LED for long duration, pulsing indefinitely
Receiving Data (2020 only)
Blink LED for short duration in multiple pulses. Occurs
while transferring data to/from the RF module or the Host
port.
Base requests status from its
own Bluetooth radio
Blink LED once (occurs approx. every 30 seconds)
Note: Charging only occurs with external power applied to the 2020 or 12 volt
Host power.
Charge Condition
Charge Status Indicator (Green LED)
Image Scanner inserted into
base
Three flashes
>80% charged
On continuously
30% to 80% charged
Slow flash, 1 second on, 1 second off
<30% charged
Fast flash, 300 mSec on, 300 mSec off
Basic Operation of the Cordless System
Cordless Base
The cordless base provides the link between the cordless image scanner and the
host system. The base contains an interface assembly and an RF
communication module. The RF communication module performs the data
exchange between the cordless image scanner and the interface assembly. The
control assembly coordinates the central interface activities including:
transmitting/receiving commands and data to/from the host system, performing
software activities (parameter menuing, visual indicator support, power-on
diagnostics), and data translation required for the host system.
The base also is the image scanner battery charger with the external 9VDC
power source applied. Once you place the image scanner into base, the base
green LED responds according to the Charge Status Indicator table above.
The base can be powered by the Host (parasitic power mode). If the base is in
parasitic power mode without the 9VDC power source, the base will still function,
but will not charge the battery.
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RF (Radio Frequency) Module Operation
The cordless system uses a state-of-the-art two-way Bluetooth radio to transmit
and receive data between the image scanner and the base. Designed for pointto-point and multipoint-to-single point applications, the radio operates using a
license free ISM band, which sends relatively small data packets at a fast data
rate over a radio signal with randomly changing frequencies, makes the cordless
system highly responsive to a wide variety of data collection applications and
resistant to noisy RF environments. Bluetooth Class 2 power level provides
range of 33 feet (10m) depending on the environment.
Cordless Image Scanner
The cordless image scanner enables fast and accurate barcode scanning using
a non-contact linear image scanner.
The image scanner is comprised of a linear image scanner, a decode/control
assembly, and an RF communication module. The scan engine performs the
barcode image illumination and sensing. The decode/control assembly
coordinates the central communication activities including: capturing and
decoding the barcode image data, performing software activities (parameter
menuing, visual indicator support, low battery indication), and data translation
required for the host system. The RF communication module performs the data
exchange between the image scanner and the base.
System Conditions
The components of the cordless system interact in specific ways as you
associate an image scanner to a base, as you move an image scanner out of
range, bring an image scanner back in range, or swap image scanners between
two cordless systems. The following information explains the cordless system
operating conditions.
Linking Process
Once an image scanner is placed into the base, the image scanner’s battery
charge status is checked, and software automatically detects the image scanner
and links it to the base depending on the selected link mode.
Image Scanner Is Out of Range
The cordless image scanner is in communication with its base, even when it is
not transmitting barcode data. Whenever the image scanner can’t communicate
with the base for a few seconds, it is out of range. If the image scanner is out of
range and you scan a barcode, the image scanner issues a triple beep indicating
no communication with the base. In addition, your image scanner and base can
sound an alarm if programmed to emit an alarm. See Out-of-Range Alarm on
page 1-14.
Image Scanner Is Moved Back Into Range
The image scanner re-links if the image scanner or the base have been reset or
out of range. If the image scanner re-links, you will hear a single chirp when the
re-linking process (uploading of the parameter table) is complete.
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Out of Range and Back into Range with Data Accumulation Mode
On
The image scanner may store a number of symbols (approximately 500 UPC
symbols, others may vary) when out of range and then send them to the base
when back in range. You will not hear a communication error beep in this mode,
but you will hear a short buzz when you pull the trigger if the radio communication
is not working. Once the radio connection is made, the image scanner produces
a series of beeps while the data is being transferred to the base.
Communication Between the Cordless System and the Host
The cordless image scanner provides immediate feedback in the form of a “good
read” indication (a green LED on the image scanner and an audible beep) after
a barcode is scanned correctly and the base has acknowledged receiving the
data. This is possible since the cordless system provides two-way
communication between the image scanner and the base.
When data is scanned, the data is sent to the host system via the base unit.
Confirmation from the host system or the base indicates that the data sent was
received by the host. The cordless image scanner recognizes data
acknowledgement (ACK) from the base unit. If it cannot be determined that the
data has been properly sent to the base, the image scanner issues an error
indication. You must then check to see if the scanned data was received by the
host system.
1) Good Read
3) Base sends
data to host
2) ACK from base
Connecting the Base When Powered by Host
(Keyboard Wedge)
A base can be connected between the keyboard and PC as a “keyboard wedge,”
plugged into the serial port, or connected to a portable data terminal in wand
emulation or non decoded output mode. The following is an example of a
keyboard wedge connection:
1. Turn off power to the terminal/computer.
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2. Disconnect the keyboard cable from the back of the terminal/computer.
3. Connect the
appropriate
interface cable
to the base and
to the terminal/
computer and
keyboard. Make
sure the cables
are secured in
the wireways in
the bottom of the
base and that
the base sits flat
on a horizontal
surface.
4. Turn the terminal/computer power back on.
5. Program the base for the keyboard wedge interface. See "Keyboard Wedge
Connection" on page 1-21.)
6. Verify the base operation by scanning a barcode from the Sample Symbols
in the back of this manual.
Note: Without using the 9-volt external, power supply, the base only uses
enough power from the host to operate the interface. The image
scanner’s battery is not charged when in this mode. Using the 9-volt,
external power supply allows the image scanner’s battery to be charged,
and no power is drawn from the host.
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Reading Techniques
The image scanner has a view finder that projects a bright red aiming beam that
corresponds to its horizontal field of view. The aiming line should be centered
horizontally over the barcode; it will not read if the aiming line is in any other
direction.
Good Read
Bad Read
Bad Read
The best focus point for reading most code densities is about 5 inches (12.7 cm)
from the unit. To read single or multiple symbols (on a page or on an object),
hold the image scanner at an appropriate distance from the target, pull the
trigger, and center the aiming line on the symbol.
Resetting the Standard Product Defaults
If you aren’t sure what programming options are in your image scanner, or you’ve
changed some options and want the factory settings restored, scan the
Standard Product Default Settings barcode below.
The Menu Commands starting on page 10-6 lists the factory default settings for
each of the commands (indicated by an asterisk (*) on the programming pages).
Note: Scanning this barcode also causes both the image scanner and the base
to perform a reset and become unlinked. Refer to "Linking Image
Scanner to Base" on page 1-6 for additional information.
Standard Product Default Settings
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Plug and Play
Plug and Play barcodes provide instant image scanner set up for commonly used
interfaces.
Note: After you scan one of the codes, power cycle the host terminal to have the
interface in effect.
Keyboard Wedge Connection
If you want your system programmed for an IBM PC AT and compatibles
keyboard wedge interface with a USA keyboard, scan the barcode below.
Keyboard wedge is the default interface.
Note: The following barcode also programs a carriage return (CR) suffix.
IBM PC AT and Compatibles
with CR suffix
Laptop Direct Connect
For most laptops, scanning the Laptop Direct Connect barcode allows
operation of the image scanner in parallel with the integral keyboard. The
following Laptop Direct Connect barcode selects terminal ID 03, programs a
carriage return (CR) suffix and turns on Emulate External Keyboard (page 2-6).
Laptop Direct Connect
with CR suffix
RS-232
The RS-232 Interface barcode is used when connecting to the serial port of a PC
or terminal. The following RS-232 Interface barcode also programs a carriage
return (CR) and a line feed (LF) suffix, baud rate, and data format as indicated
below. It also changes the trigger mode to manual.
Option
Setting
Baud Rate
115,200 bps
Data Format
8 data bits, no parity bit, 1 stop bit
RS-232 Interface
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Wand Emulation Plug & Play
In Wand Emulation mode, the image scanner decodes the barcode then sends
data in the same format as a wand scanner. The Code 39 Format converts all
symbologies to Code 39.
The Same Code Format transmits UPC, EAN, Code 128 and Interleaved 2 of 5
without any changes, but converts all other symbologies to Code 39.
The Wand Emulation Plug & Play Code 39 Format barcode below sets the
terminal ID to 61. The Wand Emulation Plug & Play Same Code Format
barcode sets the terminal ID to 64. These Plug & Play barcodes also set the
Transmission Rate to 25 inches per second, Output Polarity to black high, and
Idle State to high. (If you want to change the terminal ID only, without changing
any other image scanner settings, please refer to Terminal ID on page 2-1.)
Wand Emulation (Code 39 Format)
Wand Emulation Same Code
IBM 4683 Ports 5B, 9B, and 17 Interface
Scan one of the following “Plug and Play” codes to program the 3820 for IBM
4683 Port 5B, 9B, or 17.
Note: After scanning one of these codes, you must power cycle the cash
register.
IBM 4683 Port 5B Interface
IBM 4683 Port 9B HHBCR-1 Interface
IBM 4683 Port 9B HHBCR-2 Interface
IBM 4683 Port 17 Interface
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Each barcode above also programs the following suffixes for each symbology:
Symbology
EAN 8
EAN 13
UPC A
UPC E
Code 39
Interleaved 2 of 5
Code 128 *
Code 128 **
Suffix
0C
16
0D
0A
00 0A
00 0D
00 0A
00 18
0B
0B
0B
0B
* Suffixes programmed for Code 128 with IBM 4683 Port 5B, IBM 4683 Port 9B HHBCR-1,
and IBM 4683 Port 17 Interfaces
**Suffixes programmed for Code 128 with IBM 4683 Port 9 HHBCR-2 Interface
Connecting the Base with USB
A base can be connected to the USB port of a computer.
1. Connect the appropriate interface cable to the base and to the computer.
Make sure the cables are secured in the wireways in the bottom of the base
and that the base sits flat on a horizontal surface.
2. Program the base for the USB interface by scanning the appropriate
programming barcode.
3. Verify the base operation by scanning a barcode from the Sample Symbols
in the back of this manual.
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For additional USB programming and technical information, refer to Hand Held
Products “USB Application Note,” available at www.handheld.com.
Note: Without using the 9-volt external, power supply, the base only uses
enough power from the host to operate the interface. The image
scanner’s battery is not charged when in this mode. Using the 9-volt,
external power supply allows the image scanner’s battery to be charged,
and no power is drawn from the host.
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IBM SurePos
Scan one of the following “Plug and Play” codes to program the 3820 for IBM
SurePos (USB Hand Held image scanner) or IBM SurePos (USB Tabletop
scanner).
Note: After scanning one of these codes, you must power cycle the cash
register.
IBM SurePos (USB Hand
Held Image Scanner)
Interface
IBM SurePos (USB Tabletop
Scanner) Interface
Each barcode above also programs the following suffixes for each symbology:
Symbology
EAN 8
EAN 13
UPC A
UPC E
Code 39
Interleaved 2 of 5
Code 128
Suffix
0C
16
0D
0A
00 0A 0B
00 0D 0B
00 18 0B
USB PC or Macintosh Keyboard
Scan one of the following codes to program the 3820 for USB PC Keyboard or
USB Macintosh Keyboard. Scanning these codes adds a CR and LF, along with
selecting the terminal ID (USB PC Keyboard - 124, USB Macintosh Keyboard 125, USB Japanese Keyboard (PC) - 134).
USB Keyboard (PC)
USB Keyboard (Mac)
USB Japanese Keyboard (PC)
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USB HID
Scan the following code to program the 3820 for USB HID barcode scanners.
Scanning this code changes the terminal ID to 131.
USB HID barcode Image
USB Com Port Emulation
Scan the following code to program the 3820 to emulate a regular RS-232-based
Com Port. If you are using a Microsoft® Windows® PC, you will need to
download a driver from the Hand Held Products website (www.handheld.com).
The driver will use the next available Com Port number. Apple® Macintosh
computers recognize the image scanner as a USB CDC class device and
automatically uses a class driver. Scanning the code below changes the terminal
ID to 130.
USB Com Port Emulation
Note: No extra configuration (e.g., baud rate) is necessary.
CTS/RTS Emulation
USB CTS/RTS Emulation On
* USB CTS/RTS Emulation Off
ACK/NAK Mode
ACK/NAK On
* ACK/NAK Off
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Connecting the Base with Serial Wedge
The 2020 uses TTL signal levels to wedge into an RS-232 serial network. Use
only 2020 serial wedge cables to prevent damage to the base. Refer to
Connecting the Base with RS-232 Serial Port on page 2-8 to set the baud rate
and communications protocol.
1. Turn off power to the computer.
2. Disconnect the existing serial cable from the computer.
3. Connect the appropriate interface cable to the base. Make sure the cables
are secured in the wireways in the bottom of the base and that the base sits
flat on a horizontal surface.
Note: For the base to work properly, you must have the correct cable for your
type of computer.
4. Plug the serial connector into the serial port on your computer. Tighten the
two screws to secure the connector to the port.
5. Plug the other serial connector into the other device connection and tighten
the two screws.
6. Plug the power supply barrel connector to the base, and plug the power
supply into the AC source.
7. Once the base has been fully connected, power up the computer.
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To set up the serial wedge terminal ID, use the serial terminal ID 050 and follow
the instructions on page 2-1. Make sure that all of the communication
parameters match on all of the connected devices. Choosing Both sends
scanned data to P1 and P2. Default = P1.
* P1
P2
Both P1 and P2
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2
Terminal Interfaces
Terminal ID
If your interface is not a standard PC AT, refer to "Supported Terminals" on page
2-2 through page 2-3, and locate the Terminal ID number for your PC. Scan the
Terminal ID barcode below, then scan the numeric barcode(s) from the
Programming Chart inside the back cover of this manual to program the image
scanner for your terminal ID. Scan Save to save your selection.
For example, an IBM AT terminal has a Terminal ID of 003. You would scan the
Terminal ID barcode, then 0, 0, 3 from the Programming Chart inside the back
cover of this manual, then Save. If you make an error while scanning the digits
(before scanning Save), scan the Discard code on the Programming Chart, scan
the Terminal ID barcode, scan the digits, and the Save code again.
Note: The default interface for the 2020-5BE is Keyboard Wedge (Term ID =
003).
Terminal ID
Save
Note: After scanning one of these codes, you must power cycle your computer.
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2-1
Supported Terminals
Terminal
DEC
DEC
Esprit
Heath Zenith
HP
IBM
IBM
IBM
IBM 102 key
IBM 122 key
IBM 122 key
IBM 122 key
IBM 122 key
IBM DOS/V 106 key
IBM SurePOS
IBM SurePOS
IBM Thinkpad
IBM Thinkpad
IBM Thinkpad
I/O 122 key
ITT
Lee Data
NEC
Olivetti
Olivetti
RS-232 TTL
Serial Wedge
Silicon Graphics
Telex 88 key
Telex 88 key
Telex 102 key
2-2
Model(s)
VT510, 520, 525 (PC style)
VT510, 520, 525 (DEC style
LK411)
200, 400
PC, AT
Vectra
XT
PS/2 25, 30, 77DX2
AT, PS/2 30–286, 50, 55SX, 60,
70, 70–061, 70–121, 80
3151, 3161, 3162, 3163, 3191,
3192, 3194, 3196, 3197, 3471,
3472, 3476, 3477
3191, 3192, 3471, 3472
3196, 3197, 3476, 3477, 3486,
3482, 3488
3180
3180 data entry keyboard
PC & Workstation
USB Hand Held Scanner
USB Tabletop Scanner
360 CSE, 340, 750
365, 755CV
2676D, 2677C, 2677D
9271
IIS
98XX Series
M19, M200
M240, M250, M290, M380,
P500
Indy, Indigoll
078, 078A, 79, 80, 191, 196,
1191,1192, 1471, 1472, 1476,
1477, 1483
Data Entry Keyboard
078, 078A, 79, 80, 191, 196,
1191,1192, 1471, 1472, 1476,
1477, 1483
Terminal ID
005
104
005
003*
003*
001
002
003*
006
007
008
024
114
102
128**
129**
097
106
003*
008
007
007
103
001
003*
000
050
005
025
112
045
2020/3820 User’s Guide
Supported Terminals (Continued)
Terminal
Telex 122 key
USB PC Keyboard
USB Mac Keyboard
USB Com Port
USB HIDPOS
Wand Emulation (Code
39 Format)
Wand Emulation (Same
Code Format)
Model(s)
078, 078A, 79, 80, 191, 196,
1191,1192, 1471, 1472, 1476,
1477, 1482, 1483
Terminal ID
046
124**
125**
130
131**
061
064
* Default for 2020-5BE.
**It is best to use the Plug and Play barcodes, beginning on page 1-25 to program these
interfaces, rather than scanning the terminal ID listed in this table.
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2-3
Keyboard Country
Scan the appropriate country code below to program the keyboard for your
country. As a general rule, the following characters are supported, but need
special care for countries other than the United States:
@ | $ # { } [ ] = / ‘ \ < > ~
* United States
Belgium
Brazil
Canada (French)
Czech Republic
Denmark
Finland (Sweden)
France
Germany/Austria
Greece
Hungary
Israel (Hebrew)
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Keyboard Country (continued)
Italy
Latin America
Netherlands (Dutch)
Norway
Poland
Portugal
Romania
Russia
SCS
Slovakia
Spain
Sweden
Switzerland (German)
Turkey F
Turkey Q
U.K.
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2-5
Please refer to the Hand Held Products website (www.handheld.com) for
complete keyboard country support information and applicable interfaces. If you
need to program a keyboard for a country other than one listed above, scan the
Program Keyboard Country barcode below, then scan the numeric barcode(s)
for the appropriate country from the inside back cover, then the Save barcode.
Program Keyboard Country
Keyboard Style
This programs keyboard styles, such as Caps Lock and Shift Lock. Default =
Regular.
Regular is used when you normally have the Caps Lock key off.
* Regular
Caps Lock is used when you normally have the Caps Lock key on.
Caps Lock
Shift Lock is used when you normally have the Shift Lock key on (not common
to U.S. keyboards).
Shift Lock
Automatic Caps Lock is used if you change the Caps Lock key on and off. The
software tracks and reflects if you have Caps Lock on or off (AT and PS/2 only).
This selection can only be used with systems that have an LED which notes the
Caps Lock status.
Automatic Caps Lock
Autocaps via NumLock barcode should be scanned in countries (e.g.,
Germany, France) where the Caps Lock key cannot be used to toggle Caps
Lock. The NumLock option works similarly to the regular Auotcaps, but uses the
NumLock key to retrieve the current state of the Caps Lock.
Autocaps via NumLock
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Emulate External Keyboard should be scanned if you do not have an external
keyboard (IBM AT or equivalent).
Emulate External Keyboard
Note: After scanning the Emulate External Keyboard barcode, you must power
cycle your computer.
Keyboard Modifiers
This modifies special keyboard features, such as CTRL+ ASCII codes and Turbo
Mode.
Control + ASCII Mode On: The image scanner sends key combinations for
ASCII control characters for values 00-1F. Refer to Keyboard Function
Relationships, page 7-1 for CTRL+ ASCII Values. Default = Off
Control + ASCII Mode On
* Control + ASCII Mode Off
Turbo Mode: The image scanner sends characters to a terminal faster. If the
terminal drops characters, do not use Turbo Mode. Default = Off
Turbo Mode On
* Turbo Mode Off
Numeric Keypad Mode: Sends numeric characters as if entered from a
numeric keypad. Default = Off
Numeric Keypad Mode On
* Numeric Keypad Mode Off
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2-7
Automatic Direct Connect Mode: This selection can be used if you have an
IBM AT style terminal and the system is dropping characters. Default = Off
Automatic Direct
Connect Mode On
* Automatic Direct Connect
Mode Off
Connecting the Base with RS-232 Serial Port
1. Turn off power to the terminal/computer.
2. Connect the appropriate interface cable to the base.
Note: For the base to work properly, you must have the correct cable for your
type of terminal/computer.
3. Plug the serial connector into the serial port on your computer. Tighten the
two screws to secure the connector to the port.
4. Plug the power supply barrel connector to the base, and plug the power
supply into the AC source.
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5. Once the base has been fully connected, power up the computer.
All communication parameters between the image scanner and terminal must
match for correct data transfer through the serial port using RS-232 protocol.
Scanning the RS-232 interface barcode, programs the image scanner for an
RS-232 interface at 115,200 baud, parity–none, 8 data bits, 1 stop bit, and adds
a suffix of a CR LF.
RS-232 Interface
RS-232 Baud Rate
Baud Rate sends the data from the image scanner to the terminal at the specified
rate. The host terminal must be set for the same baud rate as the image scanner.
Default = 115,200.
300
600
1200
2400
4800
9600
19200
38400
57,600
* 115,200
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RS-232 Word Length: Data Bits, Stop Bits, and Parity
Data Bits sets the word length at 7 or 8 bits of data per character. If an
application requires only ASCII Hex characters 0 through 7F decimal (text, digits,
and punctuation), select 7 data bits. For applications which require use of the full
ASCII set, select 8 data bits per character. Default = 8.
Stop Bits sets the stop bits at 1 or 2. Default = 1.
Parity provides a means of checking character bit patterns for validity.
Default = None.
7 Data, 1 Stop, Parity Even
7 Data, 1 Stop, Parity None
7 Data, 1 Stop, Parity Odd
7 Data, 2 Stop, Parity Even
7 Data, 2 Stop Parity None
7 Data, 2 Stop, Parity Odd
8 Data, 1 Stop, Parity Even
* 8 Data, 1 Stop, Parity None
8 Data, 1 Stop, Parity Odd
RS-232 Handshaking
RS-232 Handshaking allows control of data transmission from the image
scanner using software commands from the host device. CTS/RTS operates in
mode 2. When this feature is turned Off, no data flow control is used. When
Data Flow Control is turned On, the host device suspends transmission by
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sending the XOFF character (DC3, hex 13) to the image scanner. To resume
transmission, the host sends the XON character (DC1, hex 11). Data
transmission continues where it left off when XOFF was sent. Default = RTS/
CTS, XON/XOFF and ACK/NAK Off.
RTS/CTS On
* RTS/CTS Off
XON/XOFF On
* XON/OFF Off
ACK/NAK On
* ACK/NAK Off
Host ACK Selection
Some applications require that the host terminal (or server) approve or reject
incoming barcode data and notify the operator of these actions. These
applications require that the host maintain control over the response indicators
emitted from the source image scanner. Turning the Host ACK selection on,
configures the cordless system image scanners to respond to commands from
the host system.
The following criteria must be met for the Host ACK to work correctly:
• The cordless system must be configured for Host Port RS-232 (terminal ID =
000) or USB COM Emulation (terminal ID = 130).
• RTS/CTS is defaulted off. You must enable it if the host system requires it.
• Host ACK must be enabled (page 2-12).
• System performance degrades when using Host ACK at rates lower than
9600.
• The host terminal software must be capable of interpreting the barcode data,
make decisions based on the data content, and send out appropriate escape
commands to the source image scanner.
Escape commands are addressed to the source image scanner via “Application
Work Groups.” Once a command is sent, all image scanners in a group respond
to that command. Because of this situation, it is recommended that each
image scanner is assigned to its own group in host ACK mode.
The commands to which the image scanner responds are listed on page 2-13.
The is a 1B in hex. A typical command string is y x, where “y” is
the application work group number, “ x” is the escape command, and the
comma is the terminator, which is required.
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Commands may be strung together to create custom response sequences. An
example of a command string is listed below.
0456,
The above example will make an image scanner in application work group zero
beep low, medium, high.
Once Host ACK is enabled, the system works as follows:
• The image scanner reads a code and sends data to the base/host system. No
audible or visual indication is emitted until you receive an escape command.
The image scanner read illumination goes out upon a successful read.
• Image Scanner is suspended until 1) a valid escape string is received from the
host system (via the base) or 2) the image scanner “times out.”
• Once condition 1 or 2 above has been met, the image scanner is ready to
scan again, and the process repeats.
Time out is indicated by three rapid beeps at the same pitch. A time out occurs
if the source image scanner does not receive a valid escape command in 10
seconds. If a time out occurs, the operator should check the host system to
understand why a response to the image scanner was not received.
Host ACK Enable
Host ACK On
* Host ACK Off
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2020/3820 User’s Guide
2020 Host Escape Commands
Command
Action
a
Indicate as if successful menu change made
b
Indicate as if unsuccessful menu change made
1
Illuminate green LED for 135 milliseconds (followed by at least 70 mSecs.
dark time when multiple blinks)
2
Illuminate green LED for two seconds (followed by at least 500 mSecs.
dark time when multiple blinks)
3
Illuminate green LED for five seconds (followed by at least 500 mSecs.
dark time when multiple blinks)
4
One beep at low pitch tone
5
One beep at medium pitch tone
6
One beep at high pitch tone
7
Indicate as successful decode and communication to host.
8
Indicate as unsuccessful decode and communication to host.
1) Good Read
2) Base sends
data to host
4) ACK: Base to Image
Scanner
3) ACK: Host to Base
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Wand Emulation
Wand Emulation Connection
The Wand Emulation Connection barcodes should be used if you want to change
the terminal ID only, without changing any other image scanner settings. We
recommend using Wand Emulation Plug & Play barcodes to program your image
scanner to emulate a wand reader. The Wand Emulation Plug & Play barcodes
change other parameters, in addition to changing the terminal ID. Please refer
to Wand Emulation Plug & Play on page 1-22 for further information.
In Wand Emulation mode, the image scanner decodes the barcode then sends
data in the same format as a wand scanner. The Code 39 Format converts all
symbologies to Code 39.
The Same Code Format transmits UPC, EAN, Code 128 and Interleaved 2 of 5
without any changes, but converts all other symbologies to Code 39. 2D
symbologies are converted to Code 128.
The Code 39 Format barcode below sets the terminal ID to 61, and the Same
Code Format barcode sets the terminal ID to 64.
Code 39 Format
Same Code Format
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2020/3820 User’s Guide
Wand Emulation Transmission Rate
The transmission rate is limited by the terminal’s ability to receive data without
dropping characters. Default = 25 inches/second.
10
* 25
40
80
120
150
200
Wand Emulation Polarity
The Polarity can be sent as standard with black bars high, or reversed with white
bars high. Default = Black High.
* Black High
White High
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Wand Emulation Idle
The idle describes the state of the image scanner when no data is being
transmitted. When in Wand Emulation mode, you must set the image scanner’s
idle state to match the idle state for the device to which the image scanner is
connected. Default = Idle High.
* Idle High
Idle Low
Wand Emulation Data Block Size
This transmits the data in smaller blocks to prevent buffer overflow. Default = 40.
20
* 40
60
80
Wand Emulation Delay Between Blocks
This sets the delay time between data blocks. Default = 50ms.
5ms
* 50ms
150ms
500ms
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2020/3820 User’s Guide
Wand Emulation Overall Checksum
When this option is turned on, a computed check character is added at the end
of the entire message. The check character is the character which when
Exclusive-OR’d with every preceding character of the message yields a result of
0x00 (00H). Default = Off.
Wand Emulation Overall
Checksum On
* Wand Emulation Overall
Checksum Off
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3
Output
Image Scanner Functions
Good Read Indicators
Beeper – Good Read
The beeper may be programmed On or Off in response to a good read. Turning
this option off, only turns off the beeper response to a good read indication. All
error and menu beeps are still audible. Default = On.
* Beeper - Good Read On
Beeper - Good Read Off
Beeper Volume – Good Read
The beeper volume codes modify the volume of the beep the image scanner
emits on a good read. Default = Medium.
Low
* Medium
High
Off
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3-1
Beeper Pitch – Good Read
The beeper pitch codes modify the pitch (frequency) of the beep the image
scanner emits on a good read. Default = Medium.
Low (1600 Hz)
* Medium (3250 Hz)
High (4200 Hz)
Beeper Duration – Good Read
The beeper duration codes modify the length of the beep the image scanner
emits on a good read. Default = Normal.
* Normal Beep
Short Beep
LED – Good Read
The LED indicator can be programmed On or Off in response to a good read.
Default = On.
*LED - Good Read On
LED - Good Read Off
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Number of Beeps – Good Read
The number of beeps of a good read can be programmed from 1 - 9. The same
number of beeps will be applied to the beeper and LED in response to a good
read. For example, if you program this option to have five beeps, there will be
five beeps and five LED flashes in response to a good read. The beeps and LED
flashes are in sync with one another. To change the number of beeps, scan the
barcode below and then scan a digit (1-9) barcode and the Save barcode on the
Programming Chart inside the back cover of this manual. Default = One.
Number of Beeps/LED Flashes
Good Read Delay
This sets the minimum amount of time before the image scanner can read
another barcode. Default = 0 ms (No Delay.)
* No Delay
Short Delay (500 ms)
Medium Delay (1000 ms)
Long Delay (1500 ms)
User-Specified Good Read Delay
If you want to set your own length for the good read delay, scan the barcode
below, then set the delay (from 0-30,000 milliseconds) by scanning digits from
the inside back cover, then scanning Save.
User-Specified Good Read Delay
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3-3
Image Scanner Trigger Modes
Manual/Serial Trigger, Low Power
You can activate the image scanner either by pressing the trigger, or using a
serial trigger command (see "Trigger Commands" on page 10-4). When in
manual trigger mode, the image scanner scans until a barcode is read, or until
the trigger is released.
When in serial mode, the image scanner scans until a barcode has been read or
until the deactivate command is sent. In serial mode, the image scanner can also
be set to turn itself off after a specified time has elapsed (see Read Time-Out
(Serial Trigger Mode), which follows).
* Manual/Serial Trigger
Read Time-Out (Serial Trigger Mode)
Use this selection to set a time-out (in milliseconds) of the image scanner’s
trigger when using serial commands to trigger the image scanner. Once the
image scanner has timed out, you can activate the image scanner either by
pressing the trigger or using a serial trigger command. After scanning the Read
Time-Out barcode, set the time-out duration (from 0-300,000 milliseconds) by
scanning digits on the Programming Chart inside the back cover, then scanning
Save. Default = 300,000 ms.
Read Time-Out
Image Scanner Power Time-Out Timer
Note: The Image Scanner Power Time-out Timer option only applies to Manual/
Serial Trigger.
When there is no activity within a specified time period, the image scanner enters
low power mode. Scan the appropriate Image Scanner Power Time-Out
barcode to change the time-out duration (in seconds).
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Note: Scanning zero (0) is the equivalent of setting no time-out.
If there are no trigger pulls during the “image scanner power time-out timer”
interval, the image scanner goes into power down mode. Whenever the trigger
is enabled, the “image scanner power time-out timer” is reset. If the image
scanner is placed in the 2020 cradle and the battery is in the process of being
charged, the image scanner will not go into power down mode.
0 seconds
200 seconds
400 seconds
900 seconds
* 3600 seconds
7200 seconds
Note: When the image scanner is in power down mode, pull the trigger to power
the unit back up. There will be a set of power up beeps and a delay of up
to a few seconds for the radio to join. The image scanner will then be
ready to use.
Automatic Trigger
The image scanner scans continuously at full power with illumination fully on.
Automatic Trigger
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3-5
Presentation Mode
The LEDs are off until a barcode is presented to the image scanner. Then the
LEDs turn on automatically to read the code. Presentation Mode uses ambient
light to detect the barcodes. If the light level in the room is not high enough,
Presentation Mode will not work properly.
Presentation Mode
Hands Free Time-Out
The Automatic Trigger and Presentation Modes are referred to as “hands free”
modes. If the image scanner’s trigger is pulled when using a hands free mode,
the image scanner changes to manual trigger mode. You can set the time the
image scanner should remain in manual trigger mode by setting the Hands Free
Time-Out. Once the time-out value is reached, (if there have been no further
trigger pulls) the image scanner reverts to the original hands free mode.
Scan the Hands Free Time-Out barcode, then scan the time-out duration (from
0-300,000 milliseconds) from the inside back cover, and Save. Default = 5,000
ms.
Hands Free Time-Out
Reread Delay
This sets the time period before the image scanner can read the same barcode
a second time. Setting a reread delay protects against accidental rereads of the
same barcode. Longer delays are effective in minimizing accidental rereads at
POS (point of sale). Use shorter delays in applications where repetitive barcode
scanning is required. Default = Medium.
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Reread Delay only works when in automatic trigger mode (see page 3-5).
Short (500 ms)
* Medium (750 ms)
Long (1000 ms)
Extra Long (2000 ms)
User-Specified Reread Delay
If you want to set your own length for the reread delay, scan the barcode below,
then set the delay (from 0-30,000 milliseconds) by scanning digits from the inside
back cover, then scanning Save.
User-Specified Reread Delay
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3-7
Centering Window
Use the centering feature to narrow the image scanner’s field of view so the
image scanner reads only the barcode you want. When centering is turned on,
the image scanner only reads codes that intersect or are contained within the
centering window you set up. At least part of a barcode must be within the
window to be decoded or output by the image scanner.
To change the left or right edge of the centering window, scan Centering On, then
scan one of the following barcodes. Then scan the percent you want to shift the
centering window using digits on the inside back cover of this manual. Scan
Save. Default Centering = 40% for Left, 60% for Right.
Centering On
* Centering Off
Left of Centering Window
Right of Centering Window
The figure below illustrates the percentage range from 1 to 100%.
40%
30%
20%
10%
60%
70%
80%
90%
0%
100%
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Example:
If you have two barcodes next to one another and the centering
window is set to 40% left edge and 60% right edge, only the barcode
that intersects that window will be decoded.
Decoded barcode
40%
30%
20%
10%
0%
60%
70%
80%
90%
100%
Output Sequence Overview
Require Output Sequence
When turned off, the barcode data will be output to the host as the image scanner
decodes it. When turned on, all output data must conform to an edited sequence
or the image scanner will not transmit the output data to the host device.
Note: This selection is unavailable when the Multiple Symbols Selection is
turned on.
Output Sequence Editor
This programming selection allows you to program the image scanner to output
data (when scanning more than one symbol) in whatever order your application
requires, regardless of the order in which the barcodes are scanned. Reading
the Default Sequence symbol programs the image scanner to the Universal
values, shown below. These are the defaults. Be certain you want to delete or
clear all formats before you read the Default Sequence symbol.
Note: You must hold the trigger while reading each barcode in a sequence.
Note: To make Output Sequence Editor selections, you’ll need to know the code
I.D., code length, and character match(es) your application requires. Use
the Alphanumeric symbols (inside back cover) to read these options.
To Add an Output Sequence
1. Scan the Enter Sequence symbol (see Require Output Sequence, page 310).
2. Code I.D.
On the Symbology Chart on page A-1, find the symbology to which you want
to apply the output sequence format. Locate the Hex value for that symbol-
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3-9
ogy and scan the 2 digit hex value from the Programming Chart inside the
back cover of this manual.
3. Length
Specify what length (up to 9999 characters) of data output will be acceptable
for this symbology. Scan the four digit data length from the Programming
Chart inside the back cover of this manual. (Note: 50 characters is entered
as 0050. 9999 is a universal number, indicating all lengths.) When calculating the length, you must count any programmed prefixes, suffixes, or formatted characters as part of the length (unless using 9999).
4. Character Match Sequences
On the ASCII Conversion Chart (Code Page 1252) on page A-2, find the Hex
value that represents the character(s) you want to match. Use the Programming Chart inside the back cover of this manual to read the alphanumeric
combination that represents the ASCII characters. (99 is the Universal number, indicating all characters.)
5. End Output Sequence Editor
Scan F F to enter an Output Sequence for an additional symbology, or Save
to save your entries.
Other Programming Selections
•Discard
This exits without saving any Output Sequence changes.
Output Sequence Editor
Enter Sequence
Default Sequence
Require Output Sequence
When an output sequence is Required, all output data must conform to an edited
sequence or the image scanner will not transmit the output data to the host
device. When it’s On/Not Required, the image scanner will attempt to get the
output data to conform to an edited sequence, but if it cannot, the image scanner
transmits all output data to the host device as is.
When the output sequence is Off, the barcode data is output to the host as the
image scanner decodes it.
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Note: This selection is unavailable when the Multiple Symbols Selection is
turned on.
Required
On/Not Required
* Off
Output Sequence Example
In this example, you are scanning Code 93, Code 128, and Code 39 barcodes,
but you want the image scanner to output Code 39 1st, Code 128 2nd, and Code
93 3rd, as shown below.
Note: Code 93 must be enabled to use this example.
A - Code 39
B - Code 128
C - Code 93
You would set up the sequence editor with the following command line:
SEQBLK62999941FF6A999942FF69999943FF
The breakdown of the command line is shown below:
SEQBLKsequence editor start command
62 code identifier for Code 39
9999 code length that must match for Code 39, 9999 = all lengths
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41 start character match for Code 39, 41h = “A”
FF termination string for first code
6A code identifier for Code 128
9999 code length that must match for Code 128, 9999 = all lengths
42 start character match for Code 128, 42h = “B”
FF termination string for second code
69 code identifier for Code 93
9999 code length that must match for Code 93, 9999 = all lengths
43 start character match for Code 93, 43h = “C”
FF termination string for third code
To program the previous example using specific lengths, you would have to
count any programmed prefixes, suffixes, or formatted characters as part of the
length. If you use the example on page 3-11, but assume a suffix and
specific code lengths, you would use the following command line:
SEQBLK62001241FF6A001342FF69001243FF
The breakdown of the command line is shown below:
SEQBLK
62
0012
41
FF
6A
0013
42
FF
69
0012
43
FF
3 - 12
sequence editor start command
code identifier for Code 39
A - Code 39 sample length (11) plus CR suffix (1) = 12
start character match for Code 39, 41h = “A”
termination string for first code
code identifier for Code 128
B - Code 128 sample length (12) plus CR suffix (1) = 13
start character match for Code 128, 42h = “B”
termination string for second code
code identifier for Code 93
C - Code 93 sample length (11) plus CR suffix (1) = 12
start character match for Code 93, 43h = “C”
termination string for third code
2020/3820 User’s Guide
Multiple Symbols
When this programming selection is turned On, it allows you to read multiple
symbols with a single pull of the image scanner’s trigger. If you press and hold
the trigger, aiming the image scanner at a series of symbols, it reads unique
symbols once, beeping (if turned on) for each read. The image scanner attempts
to find and decode new symbols as long as the trigger is pulled. When this
programming selection is turned Off, the image scanner will only read the symbol
closest to the aiming beam.
Multiple Symbols On
* Multiple Symbols Off
No Read
With No Read turned On, the image scanner sends an “NR” to the host if you pull
and release the trigger without reading a code (e.g., bad barcode). If No Read
is turned Off, the “NR” will not be sent to the host.
No Read On
* No Read Off
If you want a different notation than “NR,” for example, “Error,” or “Bad Code,”
you can edit the output message using the Data Formatter (page 5-5). The hex
code for the No Read symbol is 9C.
Video Reverse
Video Reverse is used to allow the image scanner to read barcodes that are
inverted. The “Off” barcode below is an example of this type of barcode.
Note: If additional menuing is required, Video Reverse must be disabled to read
the menu barcodes and then re-enabled after menuing is completed.
Video Reverse On
* Video Reverse Off
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4
Data Editing
Prefix/Suffix Overview
When a barcode is scanned, additional information is sent to the host computer
along with the barcode data. This group of barcode data and additional,
user-defined data is called a “message string.” The selections in this section are
used to build the user-defined data into the message string.
Prefix and Suffix characters are data characters that can be sent before and after
scanned data. You can specify if they should be sent with all symbologies, or
only with specific symbologies. The following illustration shows the breakdown
of a message string:
Prefix
Scanned Data
1-11
variable length
alpha numeric &
control characters
Suffix
1-11
alpha numeric &
control characters
Points to Keep In Mind
• It is not necessary to build a message string. The selections in this chapter
are only used if you wish to alter the default settings. Default prefix = None.
Default suffix = None.
• A prefix or suffix may be added or cleared from one symbology or all
symbologies.
• You can add any prefix or suffix from the ASCII Conversion Chart (Code Page
1252) on page A-2, plus Code I.D. and AIM I.D.
• You can string together several entries for several symbologies at one time.
• Enter prefixes and suffixes in the order in which you want them to appear on
the output.
• When setting up for specific symbologies (as opposed to all symbologies), the
specific symbology ID value counts as an added prefix or suffix character.
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4-1
To Add a Prefix or Suffix:
Step 1. Scan the Add Prefix or Add Suffix symbol (page 4-3).
Step 2. Determine the 2 digit Hex value from the Symbology Chart (included in
the Appendix A) for the symbology to which you want to apply the prefix
or suffix. For example, for Code 128, Code ID is “j” and Hex ID is “6A”.
Step 3. Scan the 2 hex digits from the Programming Chart inside the back
cover of this manual or scan 9, 9 for all symbologies.
Step 4. Determine the hex value from the ASCII Conversion Chart (Code Page
1252) on page A-2, for the prefix or suffix you wish to enter.
Step 5. Scan the 2 digit hex value from the Programming Chart inside the back
cover of this manual.
Step 6. Repeat Steps 4 and 5 for every prefix or suffix character.
Step 7. To add the Code I.D., scan 5, C, 8, 0.
To add AIM I.D., scan 5, C, 8, 1.
To add a backslash (\), scan 5, C, 5, C.
Note: To add a backslash (\) as in Step 7, you must scan 5C twice – once to
create the leading backslash and then to create the backslash itself.
Step 8. Scan Save to exit and save, or scan Discard to exit without saving.
Repeat Steps 1-6 to add a prefix or suffix for another symbology.
Example: Add a Suffix to a specific symbology
To send a CR (carriage return)Suffix for UPC only:
Step 1. Scan Add Suffix.
Step 2. Determine the 2 digit hex value from the Symbology Chart (included in
the Appendix A) for UPC.
Step 3. Scan 6, 3 from the Programming Chart inside the back cover of this
manual.
Step 4. Determine the hex value from the ASCII Conversion Chart (Code Page
1252) on page A-2, for the CR (carriage return).
Step 5. Scan 0, D from the Programming Chart inside the back cover of this
manual.
Step 6. Scan Save, or scan Discard to exit without saving.
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2020/3820 User’s Guide
To Clear One or All Prefixes or Suffixes:
You can clear a single prefix or suffix, or clear all prefixes/suffixes for a
symbology. When you Clear One Prefix (Suffix), the specific character you
select is deleted from the symbology you want. When you Clear All Prefixes
(Suffixes), all the prefixes or suffixes for a symbology are deleted.
Step 1. Scan the Clear One Prefix or Clear One Suffix symbol.
Step 2. Determine the 2 digit Hex value from the Symbology Chart (included in
the Appendix A) for the symbology from which you want to clear the prefix or suffix.
Step 3. Scan the 2 digit hex value from the Programming Chart inside the back
cover of this manual or scan 9, 9 for all symbologies.
Your change is automatically saved.
To Add a Carriage Return Suffix to all Symbologies
Scan the following barcode if you wish to add a carriage return suffix to all
symbologies at once. This action first clears all current suffixes, then programs
a carriage return suffix for all symbologies.
Add CR Suffix
All Symbologies
Prefix Selections
Add Prefix
Clear One Prefix
Clear All Prefixes
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4-3
Suffix Selections
Add Suffix
Clear One Suffix
Clear All Suffixes
Function Code Transmit
When this selection is enabled and function codes are contained within the
scanned data, the image scanner transmits the function code to the terminal.
Charts of these function codes are provided in Supported Interface Keys starting
on page 7-3. When the image scanner is in keyboard wedge mode, the scan
code is converted to a key code before it is transmitted. Default = Enable.
* Enable
Disable
Intercharacter, Interfunction, and Intermessage Delays
Some terminals drop information (characters) if data comes through too quickly.
Intercharacter, interfunction, and intermessage delays slow the transmission of
data, increasing data integrity.
Each delay is composed of a 5 millisecond step. You can program up to 99 steps
(of 5 ms each) for a range of 0-495 ms.
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2020/3820 User’s Guide
Intercharacter Delay
An intercharacter delay of up to 495 milliseconds may be placed between the
transmission of each character of scanned data. Scan the Intercharacter Delay
barcode below, then scan the number of milliseconds and the SAVE barcode
using the Programming Chart inside the back cover of this manual.
Prefix
Scanned Data
Suffix
Intercharacter Delay
Intercharacter Delay
To remove this delay, scan the Intercharacter Delay barcode, then set the
number of steps to 0. Scan the SAVE barcode using the Programming Chart
inside the back cover of this manual.
Note: Intercharacter delays are not supported in USB serial emulation.
User Specified Intercharacter Delay
An intercharacter delay of up to 495 milliseconds may be placed after the
transmission of a particular character of scanned data. Scan the Delay Length
barcode below, then scan the number of milliseconds and the SAVE barcode
using the Programming Chart inside the back cover of this manual.
Next, scan the Character to Trigger Delay barcode, then the 2-digit hex value
for the ASCII character that will trigger the delay ASCII Conversion Chart (Code
Page 1252) on page A-2.
Delay Length
Character to Trigger Delay
To remove this delay, scan the Delay Length barcode, and set the number of
steps to 0. Scan the SAVE barcode using the Programming Chart inside the
back cover of this manual.
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4-5
Interfunction Delay
An interfunction delay of up to 495 milliseconds may be placed between the
transmission of each segment of the message string. Scan the Interfunction
Delay barcode below, then scan the number of milliseconds and the SAVE
barcode using the Programming Chart inside the back cover of this manual.
Prefix
STX
Scanned Data
HT
2 3 4 5
Suffix
CR
LF
Interfunction Delays
Interfunction Delay
To remove this delay, scan the Interfunction Delay barcode, then set the
number of steps to 0. Scan the SAVE barcode using the Programming Chart
inside the back cover of this manual.
Intermessage Delay
An intermessage delay of up to 495 milliseconds may be placed between each
scan transmission. Scan the Intermessage Delay barcode below, then scan the
number of milliseconds and the SAVE barcode using the Programming Chart
inside the back cover of this manual.
1st Scan Transmission 2nd Scan Transmission
Intermessage Delay
Intermessage Delay
To remove this delay, scan the Intermessage Delay barcode, then set the
number of steps to 0. Scan the SAVE barcode using the Programming Chart
inside the back cover of this manual.
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2020/3820 User’s Guide
5
Data Formatting
Data Format Editor Introduction
You may use the Data Format Editor to change the image scanner’s output. For
example, you can use the Data Format Editor to insert characters at certain
points in barcode data as it is scanned. The selections in the following pages are
used only if you wish to alter the output. Default Data Format setting = None.
Normally, when you scan a barcode, it is output automatically; however when
you do a format, you must use a “send” command (see Send Commands on
page 5-2) within the format program to output data.
Multiple formats may be programmed into the image scanner. They are stacked
in the order in which they are entered. However, the following list presents the
order in which formats are applied:
1.
2.
3.
4.
5.
6.
7.
8.
Specific Term ID, Actual Code ID, Actual Length
Specific Term ID, Actual Code ID, Universal Length
Specific Term ID, Universal Code ID, Actual Length
Specific Term ID, Universal Code ID, Universal Length
Universal Term ID, Actual Code ID, Actual Length
Universal Term ID, Actual Code ID, Universal Length
Universal Term ID, Universal Code ID, Actual Length
Universal Term ID, Universal Code ID, Universal Length
If you have changed data format settings, and wish to clear all formats and return
to the factory defaults, scan the Default Data Format code on page 5-4.
To Add a Data Format
Step 1. Scan the Enter Data Format symbol (page 5-4).
Step 2. Primary/Alternate Format
Determine if this will be your primary data format, or one of 3 alternate
formats. (Alternate formats allow you “single shot” capability to scan
one barcode using a different data format. After the one barcode has
been read, the image scanner reverts to the primary data format. See
page 5-5.) If you are programming the primary format, scan 0 using the
Programming Chart inside the back cover of this manual. If you are
programming an alternate format, scan 1, 2, or 3, depending on the
alternate format you are programming.
Step 3. Terminal Type
Refer to the Supported Terminals Chart (page 2-2) and locate the Terminal ID number for your PC. Scan three numeric barcodes on the
inside back cover to program the image scanner for your terminal ID
(you must enter 3 digits). For example, scan 0 0 3 for an AT wedge.
2020/3820 User’s Guide
5-1
Note: The wildcard for all terminal types is 099.
Step 4. Code I.D.
In the Appendix A, find the symbology to which you want to apply the
data format. Locate the Hex value for that symbology and scan the 2
digit hex value from the Programming Chart inside the back cover of
this manual.
Step 5. Length
Specify what length (up to 9999 characters) of data will be acceptable
for this symbology. Scan the four digit data length from the Programming Chart inside the back cover of this manual. (Note: 50 characters is
entered as 0050. 9999 is a universal number, indicating all lengths.)
Step 6. Editor Commands
Refer to the Format Editor Commands Chart (page 5-2). Scan the symbols that represent the command you want to enter. 94 alphanumeric
characters may be entered for each symbology data format.
Step 7. Scan Save from the Programming Chart inside the back cover of this
manual to save your entries.
Other Programming Selections
• Clear One Data Format
This deletes one data format for one symbology. If you are clearing the
primary format, scan 0 from the Programming Chart inside the back cover of
this manual. If you are clearing an alternate format, scan 1, 2, or 3, depending
on the alternate format you are clearing. Scan the Terminal Type (refer to the
Supported Terminals Chart on page 2-2), Code I.D. (refer to the Symbology
Chart on page A-1), and the barcode data length for the specific data format
that you want to delete. All other formats remain unaffected.
• Save from the Programming Chart inside the back cover of this manual
This exits, saving any Data Format changes.
• Discard from the Programming Chart inside the back cover of this manual
This exits without saving any Data Format changes.
Data Format Editor Commands
Send Commands
F1 Send all characters followed by “xx” key or function code, starting from current cursor position. Syntax = F1xx (xx stands for the hex value for an
ASCII code, see ASCII Conversion Chart (Code Page 1252) on page A-2.)
F2 Send “nn” characters followed by “xx” key or function code, starting from
current cursor position. Syntax = F2nnxx (nn stands for the numeric value
(00-99) for the number of characters and xx stands for the hex value for an
ASCII code. See ASCII Conversion Chart (Code Page 1252) on page A-2.)
F3 Send up to but not including “ss” character (Search and Send) starting from
current cursor position, leaving cursor pointing to “ss” character followed by
“xx” key or function code. Syntax = F3ssxx (ss and xx both stand for the
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2020/3820 User’s Guide
hex values for ASCII codes, see ASCII Conversion Chart (Code Page
1252) on page A-2.)
F4 Send “xx” character “nn” times (Insert) leaving cursor in current cursor position. Syntax = F4xxnn (xx stands for the hex value for an ASCII code, see
ASCII Conversion Chart (Code Page 1252) on page A-2, and nn is the
numeric value (00-99) for the number of times it should be sent.)
E9 Send all but the last “nn” characters, starting from the current cursor position. Syntax = E9nn (nn is the numeric value (00-99) for the number of
characters that will not be sent at the end of the message.)
Move Commands
F5 Move the cursor ahead “nn” characters from current cursor position.
Syntax = F5nn (nn stands for the numeric value (00-99) for the number of
characters the cursor should be moved ahead.)
F6 Move the cursor back “nn” characters from current cursor position.
Syntax = F6nn (nn stands for the numeric value (00-99) for the number of
characters the cursor should be moved back.)
F7 Move the cursor to the beginning of the data string. Syntax = F7.
EA Move the cursor to the end of the data string. Syntax = EA
Search Commands
F8 Search ahead for “xx” character from current cursor position, leaving cursor
pointing to “xx” character. Syntax = F8xx (xx stands for the hex value for
an ASCII code, see ASCII Conversion Chart (Code Page 1252) on page A2.)
F9 Search back for “xx” character from current cursor position, leaving cursor
pointing to “xx” character. Syntax = F9xx (xx stands for the hex value for
an ASCII code, see ASCII Conversion Chart (Code Page 1252) on page A2.)
E6 Search ahead for the first non “xx” character from the current cursor position, leaving cursor pointing to non “xx” character. Syntax = E6xx (xx
stands for the hex value for an ASCII code, see ASCII Conversion Chart
(Code Page 1252) on page A-2.
E7 Search back for the first non “xx” character from the current cursor position,
leaving cursor pointing to non “xx” character. Syntax = E7xx (xx stands for
the hex value for an ASCII code, see ASCII Conversion Chart (Code Page
1252) on page A-2.)
Miscellaneous Commands
FB Suppress all occurrences of up to 15 different characters, starting at the current cursor position, as the cursor is advanced by other commands. When
the FC command is encountered, the suppress function is terminated. The
cursor is not moved by the FB command. Syntax = FBnnxxyy . .zz where
nn is a count of the number of suppressed characters in the list and xxyy ..
zz is the list of characters to be suppressed. (xx stands for the hex value for
an ASCII code, see ASCII Conversion Chart (Code Page 1252) on page A2.)
FC Disables suppress filter and clear all suppressed characters. Syntax = FC.
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5-3
E4 Replaces up to 15 characters in the data string with user specified characters. Replacement continues until the E5 command is encountered. Syntax = E4nnxx1xx2yy1yy2...zz1zz2 where nn is the total count of both
characters to be replaced plus replacement characters; xx1 defines characters to be replaced and xx2 defines replacement characters, continuing
through zz1 and zz2.
E5 Terminates character replacement. Syntax = E5.
FE Compare character in current cursor position to the character “xx.” If characters are equal, increment cursor. If characters are not equal, no format
match. Syntax = FExx (xx stands for the hex value for an ASCII code, see
ASCII Conversion Chart (Code Page 1252) on page A-2.)
EC Check to make sure there is an ASCII number at the current cursor position.
If character is not numeric, format is aborted. Syntax = EC.
ED Check to make sure there is a non-numeric ASCII character at the current
cursor position. If character is numeric, format is aborted. Syntax = ED.
Data Format Editor
Enter Data Format
* Default Data Format
Clear One Data Format
Clear All Data Formats
Save
Discard
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2020/3820 User’s Guide
Data Formatter
When Data Formatter is turned off, the barcode data is output to the host as read
(including prefixes and suffixes). Choose one of the following options. Default =
Data Formatter On.
* Data Formatter On,
but Not Required
Data Formatter Off
When Data Formatter is required, all input data must conform to an edited format
or the image scanner does not transmit the input data to the host device.
Data Format On, Format Required
Alternate Data Formats
Alternate formats allow you “single shot” capability to scan one barcode using a
different data format than your primary format. When data formats are
programmed (see page 5-1), you must input whether you are programming the
primary format, or an alternate format numbered 1, 2, or 3.
An alternate format is initiated by scanning one of the 3 alternate format
barcodes below. The image scanner will scan the next barcode, formatting the
data with the selected alternate format, then revert immediately to the primary
format.
Alternate Data Format 1
Alternate Data Format 2
Alternate Data Format 3
2020/3820 User’s Guide
5-5
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2020/3820 User’s Guide
6
Symbologies
Introduction
This programming section contains the following menu selections. Refer to
Chapter 10 for settings and defaults.
• All Symbologies
• Korea Post Code
• China Post Code
• Matrix 2 of 5
• Codabar
• UPC-A/EAN-13 with
Extended Coupon
Code
• Codablock F
• MSI
• Code 11
• Plessey Code
• Code 16K
• PosiCode A and B
• Code 39
• GS1 DataBar Limited
• Code 32 Pharmaceutical (PARAF)
• Straight 2 of 5 IATA
(two-bar start/stop)
• Code 39
• Straight 2 of 5
Industrial
• Code 93
• Telepen
• Code 128
• Trioptic Code
• EAN/JAN 8
• UPC A
• Code 49
• UPC E0 and UPC E1
• Interleaved 2 of 5
All Symbologies
If you want to decode all the symbologies allowable for your image scanner, scan
the All Symbologies On code. If on the other hand, you want to decode only a
particular symbology, scan All Symbologies Off followed by the On symbol for
that particular symbology.
All Symbologies On
All Symbologies Off
2020/3820 User’s Guide
6-1
7
Interface Keys
Keyboard Function Relationships
The following Keyboard Function Code, Hex/ASCII Value, and Full ASCII
“CTRL”+ relationships apply to all terminals that can be used with the image
scanner. Refer to page 2-7 enable Control + ASCII mode.
Function Code
HEX/ASCII Value
NUL
SOH
STX
ETX
EOT
ENQ
ACK
BEL
BS
HT
LF
VT
FF
CR
SO
SI
DLE
DC1
DC2
DC3
DC4
NAK
SYN
ETB
CAN
EM
SUB
ESC
FS
GS
RS
US
2020/3820 User’s Guide
00
01
02
03
04
05
06
07
08
09
0A
0B
0C
0D
0E
0F
10
11
12
13
14
15
16
17
18
19
1A
1B
1C
1D
1E
1F
Full ASCII “CTRL” +
7-1
The last five characters in the Full ASCII “CTRL”+ column ( [ \ ] 6 - ), apply to US
only. The following chart indicates the equivalents of these five characters for
different countries.
Country
United States
Codes
Belgium
Scandinavia
France
Germany
Ã
Italy
Switzerland
..
United Kingdom
¢
Denmark
Norway
Spain
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2020/3820 User’s Guide
Supported Interface Keys
ASCII
NUL
SOH
STX
ETX
EOT
ENQ
ACK
BEL
BS
HT
LF
VT
FF
CR
SO
SI
DLE
DC1
DC2
DC3
DC4
NAK
SYN
ETB
CAN
EM
SUB
ESC
FS
GS
RS
US
HEX
00
01
02
03
04
05
06
07
08
09
0A
0B
0C
0D
0E
0F
10
11
12
13
14
15
16
17
18
19
1A
1B
1C
1D
1E
1F
IBM AT/XT and
PS/2 Compatibles,
WYSE PC/AT
Supported Keys
Reserved
Enter (KP)
Cap Lock
ALT make
ALT break
CTRL make
CTRL break
CR/Enter
Reserved
Tab
Reserved
Tab
Delete
CR/Enter
Insert
Escape
F11
Home
Print
Back Space
Back Tab
F12
F1
F2
F3
F4
F5
F6
F7
F8
F9
F10
IBM XTs and
Compatibles
Supported Keys
Reserved
CR/Enter
Caps Lock
Reserved
Reserved
Reserved
Reserved
CR/Enter
Reserved
Tab
Reserved
Tab
Delete
CR/Enter
Insert
Escape
Reserved
Home
Print
Back Space
Back Tab
Reserved
F1
F2
F3
F4
F5
F6
F7
F8
F9
F10
IBM, DDC, Memorex
Telex, Harris*
Supported Keys
Reserved
Enter
F11
F12
F13
F14
F15
New Line
F16
F17
F18
Tab/Field Forward
Delete
Field Exit/New Line
Insert
F19
Error Reset
Home
F20
Back Space
Backfield/Back Tab
F21
F1
F2
F3
F4
F5
F6
F7
F8
F9
F10
* IBM 3191/92, 3471/72, 3196/97, 3476/77, Telex (all models)
2020/3820 User’s Guide
7-3
Supported Interface Keys
ASCII
NUL
SOH
STX
ETX
EOT
ENQ
ACK
BEL
BS
HT
LF
VT
FF
CR
SO
SI
DLE
DC1
DC2
DC3
DC4
NAK
SYN
ETB
CAN
EM
SUB
ESC
FS
GS
RS
US
HEX
00
01
02
03
04
05
06
07
08
09
0A
0B
0C
0D
0E
0F
10
11
12
13
14
15
16
17
18
19
1A
1B
1C
1D
1E
1F
IBM, Memorex Telex (102)*
Supported Keys
Reserved
Enter
F11
F12
F13
F14
F15
New Line
F16
F17
F18
Tab/Field Forward
Delete
Field Exit
Insert
Clear
Error Reset
Home
Print
Back Space
Back Tab
F19
F1
F2
F3
F4
F5
F6
F7
F8
F9
F10
Memorex Telex (88)**
Supported Keys
Reserved
Enter
PF10
PF11
PF12
Reserved
Reserved
New Line
Field Forward
Field Forward
Reserved
Field Forward
Delete
New Line
Insert
Erase
Error Reset
Reserved
Print
Back Space
Back Field
Reserved
PF1
PF2
PF3
PF4
PF5
PF6
PF7
PF8
PF9
Home
* IBM 3196/97, 3476/77, 3191/92, 3471/72, Memorex Telex (all models) with 102
key keyboards
** Memorex Telex with 88 key keyboards
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2020/3820 User’s Guide
Supported Interface Keys
ASCII
NUL
SOH
STX
ETX
EOT
ENQ
ACK
BEL
BS
HT
LF
VT
FF
CR
SO
SI
DLE
DC1
DC2
DC3
DC4
NAK
SYN
ETB
CAN
EM
SUB
ESC
FS
GS
RS
US
HEX
00
01
02
03
04
05
06
07
08
09
0A
0B
0C
0D
0E
0F
10
11
12
13
14
15
16
17
18
19
1A
1B
1C
1D
1E
1F
Esprit 200, 400
ANSI
Supported Keys
Reserved
New Line
N/A
N/A
N/A
N/A
N/A
New Line
N/A
Tab
N/A
Tab
N/A
New Line
N/A
Escape
F11
Insert
F13
Back Space
Back Tab
F12
F1
F2
F3
F4
F5
F6
F7
F8
F9
F10
2020/3820 User’s Guide
Esprit 200, 400
ASCII
Supported Keys
Reserved
New Line
N/A
N/A
N/A
N/A
N/A
New Line
N/A
Tab
N/A
Tab
N/A
New Line
N/A
Escape
F11
Insert
F13
Back Space
Back Tab
F12
F1
F2
F3
F4
F5
F6
F7
F8
F9
F10
Esprit 200, 400
PC
Supported Keys
Reserved
New Line
N/A
N/A
N/A
N/A
N/A
New Line
N/A
Tab
N/A
Tab
Delete
New Line
Insert
Escape
F11
Home
Print
Back Space
Back Tab
F12
F1
F2
F3
F4
F5
F6
F7
F8
F9
F10
7-5
Supported Interface Keys
ASCII
NUL
SOH
STX
ETX
EOT
ENQ
ACK
BEL
BS
HT
LF
VT
FF
CR
SO
SI
DLE
DC1
DC2
DC3
DC4
NAK
SYN
ETB
CAN
EM
SUB
ESC
FS
GS
RS
US
DEL
7-6
HEX
00
01
02
03
04
05
06
07
08
09
0A
0B
0C
0D
0E
0F
10
11
12
13
14
15
16
17
18
19
1A
1B
1C
1D
1E
1F
7F
Apple Mac/iMac
Supported Keys
Reserved
Enter/Numpad Enter
CAPS
ALT make
ALT break
CNTRL make
CNTRL break
RETURN
APPLE make
TAB
APPLE break
TAB
Del
RETURN
Ins Help
ESC
F11
Home
Prnt Scrn
BACKSPACE
LSHIFT TAB
F12
F1
F2
F3
F4
F5
F6
F7
F8
F9
F10
BACKSPACE
2020/3820 User’s Guide
8
Utilities
To Add a Test Code I.D. Prefix to All Symbologies
This selection allows you to turn on transmission of a Code I.D. before the
decoded symbology. (See the Symbology Chart, included in the Appendix
A, page A-1) for the single character code that identifies each symbology.) This
action first clears all current prefixes, then programs a Code I.D. prefix for all
symbologies. This is a temporary setting that will be removed when the unit is
reset. For instructions on how to reset your image scanner, refer to Reset Image
Scanner (page 8-1).
Add Code I.D. Prefix to
All Symbologies (Temporary)
Reset Image Scanner
Scanning this barcode causes the image scanner to re-link with the base.
Reset Imager
Show Software Revision
Scan the barcode below to output the current software revision, unit serial
number, and other product information for both the image scanner and base.
Show Revision
Show Data Format
Scan the barcode below to show current data format settings.
Data Format Settings
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8-1
Image Scanner Report
Scan the barcode below to generate a report for the connected image scanners.
The report indicates the port, work group, image scanner name, and address. To
assign a name to your image scanner, refer to "Menu Command Syntax" on
page 10-1.
Image Scanner Report
Image Scanner Address
Scan the barcode below to determine the address of the image scanner you are
using.
Image Scanner Address
Base Address
Scan the barcode below to determine the address of the base you are using.
Base Address
Resetting the Standard Product Default Settings:
Current Application Work Group
If you aren’t sure what programming options are in your image scanner, or you’ve
changed some options and want the standard product default settings restored,
scan the Standard Product Default Settings: Current Application Group
barcode below.
The Menu Commands starting on page 10-6 list the factory default settings for
each of the commands (indicated by an asterisk (*) on the programming pages).
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2020/3820 User’s Guide
Note: Scanning this barcode also causes both the image scanner and the base
to perform a reset and become unlinked. Refer to "Image Scanner
Modes" on page 1-6 for additional information.
Standard Product Default Settings:
Current Application Group
Resetting the Standard Product Default Settings: All
Application Work Groups
The following barcode defaults all of the work groups to the factory settings.
Standard Product Default Settings:
All Application Groups
The Menu Commands starting on page 10-6 list the standard product default
settings for each of the commands (indicated by an asterisk (*) on the
programming pages).
Temporary Visual Xpress Configuration
For quick download communication configuration, scan the Visual Xpress
barcode to temporarily configure the imager for Visual Xpress settings. Refer to
Visual Xpress on page 9-1 for additional information about Visual Xpress.
Note: Connect the imager using RS-232 cables. Scan the barcode below and
the unit will communicate in RS-232 mode, allowing it to work with Visual
Xpress. The imager reverts to the original or reprogrammed interface
when the power is cycled.
Visual Xpress
Note: If you download new software into a unit, the user-programmed
parameters are retained. If you need to discard user-programmed
settings, scan the Standard Product Default Settings barcode (see
Resetting the Standard Product Default Settings: Current Application
Work Group on page 8-2).
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9
Visual Xpress
Visual Xpress Introduction
Visual Xpress provides a wide range of PC-based programming functions that
can be performed on an imager connected to your PC's COM port. Visual
Xpress allows you to download upgrades to the imager's firmware, change
programmed parameters, and create and print programming barcodes. Using
Visual Xpress, you can even save/open the programming parameters for an
imager. This saved file can be e-mailed or, if required, you can create a single
barcode that contains all the customized programming parameters and mail or
fax that barcode to any location. Users in other locations can scan the barcode
to load in the customized programming.
To communicate with an imager, Visual Xpress requires that the PC have at least
one available serial communication port, or a serial port emulation using a
physical USB port. If you are using the serial port and RS-232 cable, an external
power supply is required. When using a USB serial port emulation, only a USB
cable is required.
Visual Xpress Operations
The Visual Xpress software performs the following operations:
Scan Data
Scan Data allows you to scan barcodes and display the barcode data in a
window. Scan Data lets you send serial commands to the imager and receive
imager response that can be seen in the Scan Data window. The data displayed
in the Scan Data window can either be saved in a file or printed.
Configure
Configure displays the programming and configuration data of the imager. The
imager's programming and configuration data is grouped into different
categories. Each category is displayed as a tree item under the "Configure" tree
node in the application explorer. When one of these tree nodes is clicked, the
right-hand side is loaded with the parameters' form belonging to that particular
category. The "Configure" tree option has all the programming and configuration
parameters specified for an imager. You can set or modify these parameters as
required. You can later write the modified settings to the imager, or save them
to a dcf file.
Imaging
Imaging provides all the image-related functions that a 2D Imager can perform.
You can capture an image using the current settings, and the image will be
displayed in an image window. Images captured from the imager can be saved
to files in different image formats. You can modify the image settings and save
the image settings to an INI file, which can be loaded later to capture new
images. Imaging also lets you preview the images continuously captured by the
imager.
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Installing Visual Xpress from the Web
1. Access the Hand Held Products web site at www.handheld.com.
2. Click in the Quick Search text box and enter Visual Xpress.
3. Click on Search Now.
4. Click on the entry for Visual Xpress.
5. When prompted, select Save File, and save the files to the
c:\windows\temp directory.
6. Once you have finished downloading the file, exit the web site.
7. Using Explorer, go to the c:\windows\temp file and unzip the file you saved.
8. Double click on Setup.exe and follow the screen prompts to install the Visual
Xpress program.
9. If you’ve selected the defaults during installation, you can click on Start
Menu-Programs-Hand Held Products-Visual Xpress.
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10
Serial Programming Commands
The serial programming commands can be used in place of the programming
barcodes. Both the serial commands and the programming barcodes will
program the 2020. For complete descriptions and examples of each serial
programming command, refer to the corresponding programming barcode in this
manual.
The device must be set to an RS-232 interface (see page 1-21). The following
commands can be sent via a PC com port using terminal emulation software.
Conventions
The following conventions are used for menu and query command descriptions:
parameterA label representing the actual value you should send as part of a
command.
[option] An optional part of a command.
{Data} Alternatives in a command.
bold
Names of menus, menu commands, buttons, dialog boxes, and
windows that appear on the screen.
Menu Command Syntax
Menu commands have the following syntax (spaces have been used for clarity
only):
Prefix [:Name:] Tag SubTag {Data} [, SubTag {Data}] [; Tag SubTag {Data}] […]
Storage
Prefix
Three ASCII characters: SYN M CR (ASCII 22,77,13).
:Name:
To send information to the image scanner (with the base connected to host): :3820: The default factory setting for a 3820 image
scanner is 3820. This setting is changed by using the BT_NAM
command, which accepts alphanumeric values. If the name is not
known, a wildcard (*) can be used :*:.
Note: Since the base stores all work group settings and transfers to them to the
image scanner once they are linked, changes are typically done to the
base and not to the image scanner.
Tag
A 3 character case-insensitive field that identifies the desired menu
command group. For example, all RS-232 configuration settings
are identified with a Tag of 232.
SubTag
A 3 character case-insensitive field that identifies the desired menu
command within the tag group. For example, the SubTag for the
RS-232 baud rate is BAD.
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10 - 1
Data
The new value for a menu setting, identified by the Tag and SubTag.
Storage
A single character that specifies the storage table to which the
command is applied. An exclamation point (!) performs the command’s operation on the device’s volatile menu configuration table.
A period (.) performs the command’s operation on the device’s
non-volatile menu configuration table. Use the non-volatile table
only for semi-permanent changes you want saved through a power
cycle.
Query Commands
Several special characters can be used to query the device about its settings.
What is the default value for the setting(s).
What is the device’s current value for the setting(s).
What is the range of possible values for the setting(s). (The device’s response uses a dash (-) to indicate a continuous range of
values. A pipe (|) separates items in a list of non-continuous values.)
:Name: Field Usage (Optional)
This command returns the query information from the image scanner.
Tag Field Usage
When a query is used in place of a Tag field, the query applies to the entire set
of commands available for the particular storage table indicated by the Storage
field of the command. In this case, the SubTag and Data fields should not be
used because they are ignored by the device.
SubTag Field Usage
When a query is used in place of a SubTag field, the query applies only to the
subset of commands available that match the Tag field. In this case, the Data
field should not be used because it is ignored by the device.
Data Field Usage
When a query is used in place of the Data field, the query applies only to the
specific command identified by the Tag and SubTag fields.
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Concatenation of Multiple Commands
Multiple commands can be issued within one Prefix/Storage sequence. Only the
Tag, SubTag, and Data fields must be repeated for each command in the
sequence. If additional commands are to be applied to the same Tag, then the
new command sequence is separated with a comma (,) and only the SubTag and
Data fields of the additional command are issued. If the additional command
requires a different Tag field, the command is separated from previous
commands by a semicolon (;).
Responses
The device responds to serial commands with one of three responses:
ACK Indicates a good command which has been processed.
ENQ Indicates an invalid Tag or SubTag command.
NAK Indicates the command was good, but the Data field entry was out of the
allowable range for this Tag and SubTag combination, e.g., an entry for a
minimum message length of 100 when the field will only accept 2
characters.
When responding, the device echoes back the command sequence with the
status character inserted directly before each of the punctuation marks (the
period, exclamation point, comma, or semicolon) in the command.
Examples of Query Commands
In the following examples, a bracketed notation [ ] depicts a non-displayable
response.
Example #1:What is the range of possible values for Codabar Coding Enable?
Enter:
cbrena*.
Response: CBRENA0-1[ACK]
This response indicates that Codabar Coding Enable (CBRENA) has a range of
values from 0 to 1 (off and on).
Example #2: What is the default value for Codabar Coding Enable?
Enter:
cbrena^.
Response: CBRENA1[ACK]
This response indicates that the default setting for Codabar Coding Enable
(CBRENA) is 1, or on.
Example #3: What is the device’s current setting for Codabar Coding Enable?
Enter:
cbrena?.
Response: CBRENA1[ACK]
This response indicates that the device’s Codabar Coding Enable (CBRENA) is
set to 1, or on.
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Example #4: What are the device’s settings for all Codabar selections?
Enter:
cbr?.
Response: CBRENA1[ACK],
SSX0[ACK],
CK20[ACK],
CCT1[ACK],
MIN2[ACK],
MAX60[ACK],
DFT[ACK].
This response indicates that the device’s Codabar Coding Enable (CBRENA) is
set to 1, or on;
the Start/Stop Character (SSX) is set to 0, or Don’t Transmit;
the Check Character (CK2) is set to 0, or Not Required;
concatenation (CCT) is set to 1, or Enabled;
the Minimum Message Length (MIN) is set to 2 characters;
the Maximum Message Length (MAX) is set to 60 characters;
and the Default setting (DFT) has no value.
Trigger Commands
You can activate and deactivate the image scanner with serial trigger commands. First, the image scanner must be put in Manual/Serial Trigger Mode
either by scanning the Manual/Serial Trigger Mode barcode (page 3-4), or by
sending the Manual/Serial Menu Command (page 10-11). Once the image
scanner is in serial trigger mode, the trigger is activated and deactivated by
sending the following commands:
Activate:SYN T CR
Deactivate:SYN U CR
The image scanner scans until a barcode has been read, until the deactivate
command is sent, or until the serial time-out has been reached (see Read TimeOut (Serial Trigger Mode) on page 3-4 for a description, and the serial command on page 10-11).
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2020/3820 User’s Guide
Resetting the Standard Product Default Settings:
Current Application Work Group
If you aren’t sure what programming options are in your image scanner, or you’ve
changed some options and want the standard product default settings restored,
scan the Standard Product Default Settings: Current Application Group
barcode below.
The Menu Commands starting on page 10-6 list the factory default settings for
each of the commands (indicated by an asterisk (*) on the programming pages).
Note: Scanning this barcode also causes both the image scanner and the base
to perform a reset and become unlinked. Refer to "Linking Image
Scanner to Base" on page 1-6 for additional information.
Standard Product Default Settings:
Current Application Group
Note: If your image scanner is in multiple image scanner mode and you scan
either the current or all application group default barcode, you will hear up
to 30 seconds of beeping while all image scanners are re-linked from the
base and the settings are defaulted to * settings. The default interface is
keyboard wedge and the default image scanner mode is single image
scanner locked link mode.
Resetting the Standard Product Default Settings:
All Application Work Groups
The following barcode defaults all of the work groups to the factory settings.
Standard Product Default Settings:
All Application Groups
The Menu Commands starting on page 10-6 list the standard product default
settings for each of the commands (indicated by an asterisk (*) on the
programming pages).
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11
Product Specifications
3820 Product Specifications
Parameter
Specification
Dimensions (Typical):
Height
6.2 inches (15.7 cm)
Length
5.3 inches (13.5 cm)
Width
3.2 inches (8.1 cm)
Weight (with battery)
9.2 ounces (260 g)
Light Source
630 nM visible red LED
Scan Rate
270 scans per second in most usages
Skew Angle
±65 degrees
Pitch Angle
±65 degrees
Horizontal Velocity
2 inches (5 cm) per second
Scan Contrast
20% minimum
Battery:
Lithium Ion
Battery Capacity:
Storage:
3.6 Volt
1600 mAHr minimum
Standby
Heavy Usage (1 scan per second)
20 hours
12 hours
5% loss per month
Temperature Ranges:
Operating
32° F to +122° F (0° C to +50° C)
Battery Charge
41° F to +104° F (5° C to +40° C)
Storage
-40° F to +140° F (-40° C to +60° C)
Humidity
Up to 95% non-condensing
Mechanical Drop
Operational after 50 drops from 6 feet
(1.8 m) to concrete
Vibration
Withstands 5G peak from 22 to 300 Hz
ESD Sensitivity
15 kV to any external surface
Sealant Rating
IP41
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2020 Product Specifications
Parameter
Specification
Dimensions (Typical):
Height
3.1 inches (7.9 cm)
Length
5.6 inches (14.2 cm)
Width
4.3 inches (10.9 cm)
Weight
8.8 ounces (250 g)
Voltage:
DC Barrel
8.5 to 9.5 volts
Host Port
4.5-14 volts
Current Draw:
Base Only
Base/Scanner w/ max charging
5 Volt Host
125
125mA (will not charge)
9 Volt DC Barrel
100
850mA
12 Volt Host
100
825mA
Charge Rate
41° F to +104° F (5° C to +40° C)
9 Volt DC Barrel (external
power)
Maximum 4 hours full charge for fully discharged
battery
Temperature Ranges:
Operating
32° F to +122° F (0° C to +50° C)
Battery Charge
41° F to +104° F (5° C to +40° C)
Storage
-40° F to +140° F (-40° C to +60° C)
Humidity
Up to 95% non-condensing
Mechanical Drop
Operational after 50 drops from 3.3 feet (1 m) to
concrete
Vibration
Withstands 5G peak from 22 to 300 Hz
ESD Sensitivity
15 kV to any external surface
Sealant Rating
IP41
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2020/3820 User’s Guide
3820 Depth of Field
Minimum Bar
Width
Maximum Near
Field
Minimum Far Field
(no ambient lighting)
13 mil 100% UPC
1 in (2.5 cm)
24 in (61 cm)
7.5 mil Code 39
4 in (10 cm)
14 in (36 cm)
10 mil Code 39
2 in (5 cm)
18 in (46 cm)
13 mil Code 39
1 in (2.5 cm)
24 in (61 cm)
15 mil Code 39
1 in (2.5 cm)
28 in (71 cm)
20 mil Code 39
1 in (2.5 cm)
36 in (91 cm)
55 mil Code 39
4 in (10.2 cm)
44 in (112 cm)
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11 - 4
2 Cord shield
3 Tied to supply power
4 Supply ground
5 Terminal clock
6 Terminal data
7 Supply power input (Refer to tables on page 11-2.)
8 Keyboard data
9 Keyboard clock
10
connects to the base
10 Pin RJ41 Modular Plug
Standard Cable Pinouts
Keyboard Wedge
2020/3820 User’s Guide
Standard Cable Pinouts
Wand Emulation
10 Pin Modular Plug
connects to the base
9 Pin Type D Female
connects to your terminal
8 Cord shield
7 Supply ground
2 Cord shield
3 Prog 1 (Tied to supply power for primary cable)
4 Supply ground
6 Barcode data output
7 Supply power input (Refer to tables on page 11-2.)
10
Barcode data output 2
Supply power input 4
11 - 5
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11 - 6
2 Cord shield
3 Prog 1 (Tied to supply power for primary cable)
4 Supply ground
5 Receive data - Serial data to image scanner
6 Transmit data - Serial data from image scanner
7 Supply power input (Refer to tables on page 11-2.)
8 Request to send data
9 Clear to send data
10
connects to the base
10 Pin RJ41 Modular Plug
Standard Cable Pinouts
Serial Output
2020/3820 User’s Guide
Standard Cable Pinouts
USB
10 Pin Modular Plug
connects to the base
2 Data +
3 Tied to supply power
4 Supply ground
7 5 volt supply power input
10 Data -
11 - 7
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12
Maintenance
Maintenance
Repairs and/or upgrades are not to be performed on this product. These
services are to be performed only by an authorized service center. See
"Customer Support" on page 13-1 for further information.
Cleaning the Image Scanner’s Window
Reading performance may degrade if the image scanner’s window is not clean.
If the window is visibly dirty, or if the image scanner isn’t operating well, clean the
window with a soft cloth or lens tissue dampened with water (or a mild soapy
water solution). If a detergent solution is used, rinse with a clean lens tissue
dampened with water only.
The base and image scanner’s housing may also be cleaned the same way.
Caution:
Do not submerge the image scanner in water. The image
scanner’s housing is not watertight.
Do not use abrasive wipes or tissues on the image
scanner’s window – abrasive wipes may scratch the
window. Never use solvents (e.g., alcohol or acetone) on
the housing or window – solvents may damage the finish
or the window.
Inspecting Cords and Connectors
Inspect the base’s interface cable and connector for wear or other signs of
damage. A badly worn cable or damaged connector may interfere with image
scanner operation. Contact your Hand Held Products distributor for information
about cable replacement. Cable replacement instructions are on page 12-2.
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12 - 1
Replacing the 2020 Interface Cable:
1. Turn the power to the host system
OFF.
2. Disconnect the base’s cable from the
terminal or computer.
3. Turn the base upside down.
4. Pull the connector out while
maintaining pressure on the connector
release clip.
5. Replace with the new cable.
Insert the connector into the opening
and press firmly. The connector is
keyed to go in only one way, and will
click into place.
Changing the 3820
Battery:
1. Remove the screw on the end
cap.
2. Remove the battery from the
handle.
3. Insert battery.
4. Replace end cap and screw.
Troubleshooting Base
End Cap
Note: Please visit the Services
and Support section of our
website (www.handheld.com) to check for the latest software for both the
image scanner and the base.
If your base is not functioning properly, review the following troubleshooting
guidelines to try to isolate the problem.
Is the red LED on?
If the red LED isn’t illuminated, check that:
• The power cable is connected properly and there is power at the power
source.
• The host system power is on (if external power isn’t used).
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2020/3820 User’s Guide
Is the green LED on?
If the green LED isn’t illuminated, check that:
•
•
•
•
The image scanner is correctly placed in the base.
There is external power or 12 volt host power.
Charge mode is turned on. (See "Base Charge Mode" on page 1-5)
The battery is not bad or deeply discharged. In some cases, the image
scanner’s battery may trickle charge to bring it into an acceptable level and
then transition to a normal charge cycle.
Troubleshooting the Image Scanner
Note: Make sure that your image scanner’s battery is charged.
Note: Please visit the Services and Support section of our website
(www.handheld.com) to check for the latest software for both the image
scanner and the base.
Is the image scanner having trouble reading your symbols?
If the image scanner isn’t reading symbols well, check that the symbols:
• Aren’t smeared, rough, scratched, or exhibiting voids.
• Aren’t coated with frost or water droplets on the surface.
• Are enabled in the base to which the image scanner connects.
Is the barcode displayed but not entered into the application?
The barcode is displayed on the host device correctly, but you still have to press
a key to enter it (the Enter/Return key or the Tab key, for example).
You need to program a suffix. Programming a suffix enables the image scanner
to output the barcode data plus the key you need (such as “CR”) to enter the data
into your application. Refer to Prefix/Suffix Overview on page 4-1 for further
information.
Does the image scanner read the barcode incorrectly?
If the image scanner reads a barcode, but the data is not displayed correctly on
the host screen:
• The base may not be programmed for the appropriate terminal interface.
For example, you scan “12345” and the host displays “@es%.”
Reprogram the base with the correct Plug and Play or Terminal selection
barcode. See Chapter 1 and Chapter 2.
• The base may not be programmed to output your barcode data properly.
For example, you scan “12345” and the host displays “A12345B.”
Reprogram the base with the proper symbology selections. See Chapter 6.
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12 - 3
The image scanner won’t read your barcode at all.
1. Scan the sample barcodes in the back of this manual. If the image scanner
reads the sample barcodes, check that your barcode is readable.
Verify that your barcode symbology is enabled (see Chapter 6).
2. If the image scanner still can’t read the sample barcodes, scan All
Symbologies on page 6-1.
If you aren’t sure what programming options have been set in the base, or if you
want the factory default settings restored, scan Resetting the Standard Product
Default Settings: Current Application Work Group on page 10-5.
Troubleshooting the Cordless System
The image scanner must be linked to the base for the system to work properly.
See "Linking Image Scanner to Base" on page 1-6.
12 - 4
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13
Customer Support
Technical Assistance
If you need assistance installing or troubleshooting, please call your Distributor
or the nearest Hand Held Products technical support office:
North America/Canada
Telephone: (800) 782-4263
Fax number: (315) 554-6705
E-mail: natechsupport@handheld.com
Latin America
Telephone: (803) 835-8000
Telephone: (800) 782-4263
E-mail: latechsupport@handheld.com
Brazil
Telephone: +55 (21) 2178-0500
Fax: +55 (21) 2178-0505
E-mail: brsuporte@handheld.com
Mexico
Telephone: (803) 835-8000
E-mail: latechsupport@handheld.com
Europe, Middle East, and Africa
Telephone: +31 (0) 40 7999 393
Fax: +31 (0) 40 2425 672
E-mail: eurosupport@handheld.com
Asia Pacific
Telephone - Hong Kong: +852-3188-3485 or 2511-3050
Telephone - China: +86 21 6361 3818
E-mail: aptechsupport@handheld.com
Japan
Telephone: +813 5770-6312
E-mail: aptechsupport@handheld.com
Malaysia
Telephone: +603-6201-7020
E-mail: aptechsupport@handheld.com
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Online Technical Assistance
You can also access technical assistance online at www.handheld.com.
For Further Information
To download the full User’s Guide for these products, visit our website at
www.handheld.com.
Product Service and Repair
Hand Held Products provides service for all its products through service centers
throughout the world. To obtain warranty or non-warranty service, return the unit
to Hand Held Products (postage paid) with a copy of the dated purchase record
attached. Contact the appropriate location below to obtain a Return Material
Authorization number (RMA #) before returning the product.
North America
Telephone: (800) 782-4263
Fax: (803) 835-8012
E-mail: naservice@handheld.com
Latin America
Telephone: (803) 835-8000
Telephone: (800) 782-4263
Fax: (239) 263-9689
E-mail: laservice@handheld.com
Brazil
Telephone: +55 (21) 2178-0500
Fax: +55 (21) 2178-0505
E-mail: brservice@handheld.com
Mexico
Telephone: +52 (55) 5203-2100
Fax: +52 (55) 5531-3672
E-mail: mxservice@handheld.com
Europe, Middle East, and Africa
Telephone:
+31 (0) 40 2901 633
Fax: +31 (0) 40 2901 631
E-mail: euservice@handheld.com
Asia Pacific
Telephone: +852-2511-3050
Fax: +852-2511-3557
E-mail: apservice@handheld.com
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2020/3820 User’s Guide
Japan
Telephone: +813-5770-6312
Fax: +813-5770-6313
E-mail: apservice@handheld.com
Online Product Service and Repair Assistance
You can also access product service and repair assistance online at
www.handheld.com.
Limited Warranty
Hand Held Products, Inc. ("Hand Held Products") warrants its products to be free
from defects in materials and workmanship and to conform to Hand Held
Products published specifications applicable to the products purchased at the
time of shipment. This warranty does not cover any Hand Held Products product
which is (i) improperly installed or used; (ii) damaged by accident or negligence,
including failure to follow the proper maintenance, service, and cleaning
schedule; or (iii) damaged as a result of (A) modification or alteration by the
purchaser or other party, (B) excessive voltage or current supplied to or drawn
from the interface connections, (C) static electricity or electro-static discharge,
(D) operation under conditions beyond the specified operating parameters, or (E)
repair or service of the product by anyone other than Hand Held Products or its
authorized representatives.
This warranty shall extend from the time of shipment for the duration published
by Hand Held Products for the product at the time of purchase ("Warranty
Period"). Any defective product must be returned (at purchaser’s expense)
during the Warranty Period to Hand Held Products factory or authorized service
center for inspection. No product will be accepted by Hand Held Products
without a Return Materials Authorization, which may be obtained by contacting
Hand Held Products. In the event that the product is returned to Hand Held
Products or its authorized service center within the Warranty Period and Hand
Held Products determines to its satisfaction that the product is defective due to
defects in materials or workmanship, Hand Held Products, at its sole option, will
either repair or replace the product without charge, except for return shipping to
Hand Held Products.
EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THE
FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR
WARRANTIES, EITHER EXPRESSED OR IMPLIED, ORAL OR WRITTEN,
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
HAND HELD PRODUCTS’ RESPONSIBILITY AND PURCHASER’S
EXCLUSIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE
REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT. IN NO EVENT
SHALL HAND HELD PRODUCTS BE LIABLE FOR INDIRECT, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES, AND, IN NO EVENT, SHALL ANY
LIABILITY OF HAND HELD PRODUCTS ARISING IN CONNECTION WITH
2020/3820 User’s Guide
13 - 3
ANY PRODUCT SOLD HEREUNDER (WHETHER SUCH LIABILITY ARISES
FROM A CLAIM BASED ON CONTRACT, WARRANTY, TORT, OR
OTHERWISE) EXCEED THE ACTUAL AMOUNT PAID TO HAND HELD
PRODUCTS FOR THE PRODUCT. THESE LIMITATIONS ON LIABILITY
SHALL REMAIN IN FULL FORCE AND EFFECT EVEN WHEN HAND HELD
PRODUCTS MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
INJURIES, LOSSES, OR DAMAGES. SOME STATES, PROVINCES, OR
COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
All provisions of this Limited Warranty are separate and severable, which means
that if any provision is held invalid and unenforceable, such determination shall
not affect the validity of enforceability of the other provisions hereof. Use of any
peripherals not manufactured/sold by Hand Held Products voids the warranty.
This includes but is not limited to: cables, power supplies, cradles, and docking
stations. Hand Held Products, Inc. extends these warranties only to the first endusers of the products. These warranties are nontransferable.
The limited duration of the warranty for the 2020 and 3820 is for three (3) years.
The limited duration of the warranty for the image scanner battery is for one (1)
year.
13 - 4
2020/3820 User’s Guide
A
Reference Charts
Symbology Chart
Symbology
China Post
Code AIM
ID
ID
Hex
ID
Symbology
Code AIM
ID
ID
Hex
ID
]X0
51
Korea Post
]X0
3F
Codabar
]Fm
61
Matrix 2 of 5
]X0
6D
Codablock F
]Om
71
MSI
]Mm
67
Code 11
]Hm
68
No Read
Code 16K
]Km
6F
Plessey Code
]P0
6E
Code 39
]Am
62
PosiCode
]pm
57
]X0
3C
Reduced Space
Symbology (GS1
DataBar, RSS Limited, RSS
Expanded)
]em
79
]Tm
6C
Straight 2 of 5
IATA(2-bar start/
stop)
Straight 2 of 5
Industrial (3-bar
start/stop)
]Rm
66
Code 32 Pharmaceutical (PARAF)
Code 49
9C
]S0
Code 93
]Gm
69
Telepen
]Bm
74
Code 128
]Cm
6A
Trioptic Code
]X0
3D
UCC/EAN-128
]C1
49
UPC-A
]E0
63
]E4
44
UPC-A with
Extended Coupon
Code
]E3
63
UPC-E
]E0
45
EAN/JAN-8
EAN/JAN-13
]E0
64
EAN-13 with
Extended
Coupon Code
]E3
64
Interleaved 2 of 5
]lm
65
All Symbologies
99
Note: “m” represents the AIM modifier character. Refer to International
Technical Specification, Symbology Identifiers, for AIM modifier character
details.
Note: Prefix/Suffix entries for specific symbologies override the universal (All
Symbologies, 99) entry.
Refer to Data Editing beginning on page 4-1 and Data Formatting beginning on
page 5-1 for information about using Code ID and AIM ID.
2020/3820 User’s Guide
A-1
ASCII Conversion Chart (Code Page 1252)
Note: This table applies to U.S. style keyboards. Certain characters may differ
depending on your Country Code/PC regional settings.
Dec
Hex
Char
Dec
Hex
00
NUL
32
20
01
SOH
33
21
02
STX
34
22
03
ETX
35
04
EOT
05
ENQ
06
Dec
Hex
Char
Dec
Hex
Char
64
40
96
60
‘
65
41
97
61
“
66
42
98
62
23
67
43
99
63
36
24
68
44
100
64
37
25
69
45
101
65
ACK
38
26
70
46
102
66
07
BEL
39
27
‘
71
47
103
67
08
BS
40
28
72
48
104
68
09
HT
41
29
73
49
105
69
10
0A
LF
42
2A
74
4A
106
6A
11
0B
VT
43
2B
75
4B
107
6B
12
0C
FF
44
2C
76
4C
108
6C
13
0D
CR
45
2D
77
4D
109
6D
14
0E
SO
46
2E
78
4E
110
6E
15
0F
SI
47
2F
79
4F
111
6F
16
10
DLE
48
30
80
50
112
70
17
11
DC1
49
31
81
51
113
71
18
12
DC2
50
32
82
52
114
72
19
13
DC3
51
33
83
53
115
73
20
14
DC4
52
34
84
54
116
74
21
15
NAK
53
35
85
55
117
75
22
16
SYN
54
36
86
56
118
76
23
17
ETB
55
37
87
57
119
77
24
18
CAN
56
38
88
58
120
78
25
19
EM
57
39
89
59
121
79
26
1A
SUB
58
3A
90
5A
122
7A
27
1B
ESC
59
3B
91
5B
123
7B
28
1C
FS
60
3C
92
5C
124
7C
29
1D
GS
61
3D
93
5D
125
7D
30
1E
RS
62
3E
94
5E
126
7E
31
1F
US
63
3F
95
5F
127
7F
A-2
Char
2020/3820 User’s Guide
Dec.
Hex
Char
Dec.
Hex
Dec.
Hex
Char
Dec.
Hex
Char
128
80
€€
160
A0
129
81
161
A1
¡
192
C0
À
224
E0
à
193
C1
Á
225
E1
á
130
82
‚
162
A2
131
83
ƒ
163
A3
¢
194
C2
Â
226
E2
â
£
195
C3
Ã
227
E3
132
84
„
164
ã
A4
¤
196
C4
Ä
228
E4
ä
133
85
…
134
86
†
165
A5
¥
197
C5
Å
229
E5
å
166
A6
¦
198
C6
Æ
230
E6
æ
135
87
136
88
‡
167
A7
§
199
C7
Ç
231
E7
ç
ˆ
168
A8
¨
200
C8
È
232
E8
137
è
89
‰
169
A9
©
201
C9
É
233
E9
é
138
8A
Š
170
AA
ª
202
CA
Ê
234
EA
ê
139
8B
‹
171
AB
«
203
CB
Ë
235
EB
ë
140
8C
Œ
172
AC
¬
204
CC
Ì
236
EC
ì
141
8D
173
AD
205
CD
Í
237
ED
í
142
8E
174
AE
®
206
CE
Î
238
EE
î
143
8F
175
AF
¯
207
CF
Ï
239
EF
ï
144
90
176
B0
°
208
D0
Ð
240
F0
ð
145
91
‘
177
B1
±
209
D1
Ñ
241
F1
ñ
146
92
’
178
B2
²
210
D2
Ò
242
F2
ò
147
93
“
179
B3
³
211
D3
Ó
243
F3
ó
148
94
”
180
B4
´
212
D4
Ô
244
F4
ô
149
95
•
181
B5
µ
213
D5
Õ
245
F5
õ
150
96
–
182
B6
¶
214
D6
Ö
246
F6
ö
151
97
—
183
B7
·
215
D7
×
247
F7
÷
152
98
˜
184
B8
¸
216
D8
Ø
248
F8
ø
153
99
™
185
B9
¹
217
D9
Ù
249
F9
ù
154
9A
š
186
BA
218
DA
Ú
250
FA
ú
155
9B
›
187
BB
»
219
DB
Û
251
FB
û
156
9C
œ
188
BC
¼
220
DC
Ü
252
FC
ü
157
9D
189
BD
½
221
DD
Ý
253
FD
ý
158
9E
ž
190
BE
¾
222
DE
Þ
254
FE
þ
159
9F
Ÿ
191
BF
¿
223
DF
ß
255
FF
ÿ
Ž
2020/3820 User’s Guide
Char
A-3
Code Page Mapping of Printed Barcodes
Code pages define the mapping of character codes to characters. If the data
received does not display with the proper characters, it may be because the
barcode being scanned was created using a code page that is different from the
one the host program is expecting. If this is the case, select the code page with
which the barcodes were created. The data characters should then appear
properly.
Note: The Code Page option is available for Code 39, Code 93, and Code 128.
Code Page
Standard
Description
CP ISO646
2 (Default)
ISO 2022
CP Binary
82
ISO 2022 11 Swe
Swedish Replacement Characters
83
ISO 2022 69 Fra
French/Belgium Replacement Characters
81
ISO 2022 25 Fra
French/Belgium Replacement Characters
84
ISO 2022 11 Ger
German Replacement Characters
85
ISO 2022 11 Ita
Italian Replacement Characters
86
ISO 2022 11 Swi
Swiss Replacement Characters
87
ISO 2022 11 UK
British Replacement Characters
88
ISO 2022 11 Dan
Danish Replacement Characters
89
ISO 2022 11 Nor
Norwegian Replacement Characters
90
ISO 2022 11 Spa
Spanish Replacement Characters
A-4
Automatic National Replacement
Characters
2020/3820 User’s Guide
B
Minimizing Bluetooth/ISM Band Network
Activity
The settings described below can help you customize the re-linking behavior of
the cordless linear imaging system to obtain the best compromise between
convenience and low interference.
Note: ISM band refers to the 2.4 to 2.48 GHz frequency band used by wireless
networks, cordless phones, and Bluetooth.
Auto Reconnect Mode
Auto Reconnect controls whether or not the image scanner automatically begins
the re-link process when a loss of connection is detected. When the Auto
Reconnect On barcode is scanned, the image scanner begins the re-link
process immediately, without user intervention. Default = Auto Reconnect On.
* Auto Reconnect On
Auto Reconnect Off
The table below shows the results of the Auto Reconnect On and Off settings:
Event
Auto Reconnect On
Auto Reconnect Off
Image scanner out
of range
Re-link occurs
automatically. If
maximum number of link
attempts (see Maximum
Link Attempts on page
B-2) is unsuccessful,
then the trigger must be
pulled or the image
scanner must be placed
in the base unit to relink.
The trigger must be pulled
to initiate re-linking.
Base reset
(firmware upgrade
or power cycle)
Image scanner behaves
as if out of range.
No attempt to re-link
made while base unit is
powered off. Trigger must
be pulled to initiate relinking.
2020/3820 User’s Guide
B-1
Event
Auto Reconnect On
Auto Reconnect Off
Image scanner
power down due to
Power Time-Out
Timer setting (see
page 3-4)
Trigger must be pulled or the image scanner must be
placed in the base unit to re-link.
(Note: image scanner re-links on power up, but
powers on due to one of the above actions.)
Image scanner
reset due to
firmware upgrade
Re-link occurs automatically.
Image scanner
reset due to battery
change
Re-link occurs automatically.
Image scanner
placed in different
base unit
Re-link to new base occurs automatically.
Maximum Link Attempts
The Maximum Link Attempts setting controls the number of times the image
scanner tries to form a connection with a base unit or PC. During the
connection setup process, the image scanner transmits in order to search for
and connect to a base unit. In order to prevent continuous transmissions that
could interfere with other users of the ISM band, the number of attempts to
connect is limited by this setting. After the maximum number of attempts is
reached, the image scanner will not attempt to reconnect to the base unit.
Pressing the trigger or placing the image scanner in the cradle resets the
attempt count and the image scanner will again try to link to the base unit.
When set to zero, the image scanner will try to link until the Power Time-Out
Timer setting (see page 3-4) expires.
Scan the Maximum Link Attempts barcode, then scan the number of attempts
for the setting (from 0-100) from the inside back cover. Scan Save to save the
setting. Default = 0.
Maximum Link Attempts
B-2
2020/3820 User’s Guide
Relink Time-Out
Relink Time-Out controls the idle time between re-link attempts. An attempt to
link an image scanner to a base unit typically lasts up to 5 seconds. This is the
time when the image scanner is actually attempting to contact base unit. Relink
Time-Out controls the amount of time, in seconds, that elapses between the end
of one connection attempt and the start of the next.
Note: The length of time for an attempt depends on the number of image
scanners connected to a base unit. An extra 7 seconds may be required
when a connection is successful.
Scan the Relink Time-Out barcode, then scan the number of seconds for the
setting (from 1-100) from the inside back cover. Scan Save to save the setting.
Default = 3 seconds.
Relink Time-Out
Bluetooth/ISM Network Activity Examples
Default values:
When the image scanner goes out of range, the image scanner repeatedly
attempts to connect to base unit. Each attempt consists of approximately 5
seconds of active time followed by 3 seconds of idle time. After one hour, the
image scanner powers off and batch mode data is lost.
Maximum Link Attempts set to 15
Other values at default setting:
When the image scanner goes out of range, 15 attempts are made to link to
the base unit. Each attempt consists of approximately 5 seconds of active time
followed by 3 seconds of idle time. After 15 cycles (8*15 =120), or about 2
minutes, the image scanner stops trying to connect to the base unit, but retains
any barcodes that may have been saved in batch mode. After one hour, the
image scanner powers off and batch mode data is lost.
Auto Reconnect Mode set to 0
Maximum Link Attempts set to 15
Other values at default setting:
When the image scanner goes out of range, no action is taken to re-link. When
the trigger is pulled, 15 attempts are made to link to the base unit. Each
attempt consists of approximately 5 seconds of active time followed by 3
seconds of idle time. After 15 cycles (8*15 =120), or about 2 minutes, the
image scanner stops trying to connect to the base unit, but retains any
barcodes that may have been saved in batch mode. After one hour, the image
scanner powers off and batch mode data is lost. Refer to Auto Reconnect
Mode, page B-1, to review other events that can start the re-link process.
2020/3820 User’s Guide
B-3
Auto Reconnect Mode set to 1
Maximum Link Attempts set to 0
Relink Time-Out set to 10
Image Scanner Power Time-Out Timer set to 1800:
Note: See Image Scanner Power Time-Out Timer on page 3-4.
The image scanner attempts to connect to the base unit every 15 seconds,
measured from start of attempt to start of attempt. After one half hour, the
image scanner powers off.
B-4
2020/3820 User’s Guide
Sample Symbols
UPC A
0 123456 7890
Interleaved 2 of 5
1234567890
Code 128
Code 128
EAN 13
EAN 8
9 780330 290951
654 3210 5
UPC-E
456123
Sample Symbols
Code 39
BC321
Code 93
123456-9$
Matrix 2 of 5
6543210
Codabar
A13579B
Straight 2 of 5 Industrial
123456
GS1 DataBar
(01)00123456789012
Programming Chart
Discard
Save
Note: If you make an error while scanning the letters or digits (before scanning Save),
scan Discard, scan the correct letters or digits, and Save.
Hand Held Products, Inc.
700 Visions Drive
P.O. Box 208
Skaneateles Falls, NY 13153-0208
3820-UG Rev B
7/07

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Honeywell MXTY3 Barcode Scanner with BT User Manual 3820 UG

Honeywell International Inc Barcode Scanner with BT 3820 UG

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User Manual 3820

FCC ID Filing: HD5MXTY3

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