Hp Photosmart Pro B8300 Series Users Manual ENWW

Manual c00756121 HP Photosmart Pro B8350 User Manual | Manual Device

2015-02-09

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HP Photosmart Pro B8300 series

User's Guide

Acknowledgements

ENERGY STAR® and the ENERGY STAR
logo® are U.S. registered marks of the
United States Environmental Protection
Agency. Details on the proper use of the
marks are explained in the "Guidelines for
Proper use of the ENERGY STAR® Name
and International Logo."

Reproduction, adaptation or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.

HP ColorSmart III and HP PhotoREt IV are
trademarks of Hewlett-Packard Company.

Safety Information

Always follow basic safety precautions when
using this product to reduce risk of injury from
fire or electric shock.
Read and understand all instructions in the
documentation that comes with the printer.

Microsoft®, Windows®, Windows XP®, and
Windows NT® are U.S.-registered
trademarks of Microsoft Corporation.

Use only a grounded electrical outlet when
connecting this product to a power source. If
you do not know whether the outlet is
grounded, check with a qualified electrician.

Pentium® is a U.S.-registered trademark of
Intel Corporation.

Observe all warnings and instructions
marked on the product.
Unplug this product from wall outlets before
cleaning.
Do not install or use this product near water,
or when you are wet.
Install the product securely on a stable
surface.
Install the product in a protected location
where no one can step on or trip over the line
cord, and the line cord cannot be damaged.
If the product does not operate normally,
see Troubleshooting.
There are no user-serviceable parts inside.
Refer servicing to qualified service
personnel.

Table of contents

1 Welcome
Special features .................................................................................................................................... 2
Using this guide .................................................................................................................................... 3
Finding other resources for the product ............................................................................................... 4
2 Getting started
Understanding the printer parts and functions ..................................................................................... 6
Front view (trays, cover, and print cartridge cradle) ............................................................ 6
Front view (input tray) .......................................................................................................... 7
Printer lights ......................................................................................................................... 7
Back view ............................................................................................................................. 8
Configuring the printer (Windows) ........................................................................................................ 9
Direct connection ................................................................................................................. 9
Installing printer software and sharing the printer ................................................................ 9
To install the software before connecting the printer .......................................... 9
To connect the printer before installing the software .......................................... 9
To share the printer on a locally shared network .............................................. 10
Configuring the printer (Mac OS) ....................................................................................................... 11
To install the software for a locally shared network or for a direct connection .................. 11
To share the printer on a locally shared network ............................................................... 12
Uninstalling the printer software ......................................................................................................... 13
Customizing the printer software setup program ................................................................................ 14
Installing other software ..................................................................................................................... 15
3 Using print cartridges and accessories
Using the print cartridges ................................................................................................................... 18
Supported print cartridges ................................................................................................. 18
Inserting the print cartridges .............................................................................................. 18
To install or replace a print cartridge ................................................................. 19
Aligning the print cartridges ............................................................................................... 20
Cleaning the print cartridges .............................................................................................. 21
To clean the print cartridges automatically ........................................................ 21
For Windows ..................................................................................... 21
For Macintosh ................................................................................... 22
Maintaining the print cartridges .......................................................................................... 22
Storing the print cartridges ................................................................................ 22
Printing with a single print cartridge ................................................................................... 23
Calibrating the color ........................................................................................................... 24
Installing the optional automatic two-sided printing accessory (duplex unit) ...................................... 25

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4 Printing and loading media
Selecting print media .......................................................................................................................... 28
Tips for selecting and using print media ............................................................................ 28
Understanding specifications for supported media ............................................................ 28
Understanding supported media sizes .............................................................. 28
Understanding supported media types ............................................................. 34
Understanding supported media weights and capacities .................................. 35
Setting minimum margins .................................................................................................. 35
Loading media in the input tray .......................................................................................................... 37
Using the automatic paper-type sensor .............................................................................................. 39
Changing print settings ....................................................................................................................... 40
Understanding smart software features ............................................................................................. 41
Printing digital photographs ................................................................................................................ 42
Enhanced color printing ..................................................................................................... 42
Guidelines for printing photographs .................................................................. 42
Understanding digital photography technologies ............................................................... 43
PhotoREt printing .............................................................................................. 43
4800 x 1200 optimized dpi ................................................................................ 43
Printing Exif Print-enhanced photographs ......................................................... 43
HP Photosmart Essential software .................................................................................... 44
Printing borderless ............................................................................................................................. 45
Printing in grayscale ........................................................................................................................... 47
Printing panoramic photos .................................................................................................................. 48
Printing a document ........................................................................................................................... 50
Printing with the front or rear manual feed slot ................................................................................... 51
Changing the software settings ......................................................................................... 51
Loading the front manual feed slot .................................................................................... 52
Loading the rear manual feed slot ..................................................................................... 53
Printing on various media types ......................................................................................................... 54
Printing on custom-sized paper .......................................................................................................... 55
Printing on envelopes ......................................................................................................................... 56
Printing on cards and smaller-sized media ........................................................................................ 58
Printing multiple pages on a single sheet of paper ............................................................................. 61
Printing booklets ................................................................................................................................. 62
Performing manual booklet printing ................................................................................... 62
Performing automatic booklet printing ............................................................................... 62
Printing posters .................................................................................................................................. 64
Printing banners ................................................................................................................................. 65
Printing labels ..................................................................................................................................... 66
Printing iron-on transfers .................................................................................................................... 67
Printing on both sides (duplexing) ...................................................................................................... 68
Guidelines for printing on both sides of the paper ............................................................. 68
Performing manual duplexing ............................................................................................ 68
Performing auto-duplexing ................................................................................................. 69
Advantages of using the duplex unit ................................................................. 70
Cancelling a print job .......................................................................................................................... 72
5 Using the Toolbox
Toolbox overview ............................................................................................................................... 74
Printer Status tab ................................................................................................................................ 75

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Information tab ................................................................................................................................... 76
HP Instant Support ............................................................................................................ 76
Security and privacy .......................................................................................................... 77
To gain access to HP Instant Support ............................................................................... 77
myPrintMileage .................................................................................................................. 77
How Do I... ......................................................................................................................... 78
Printer Services tab ............................................................................................................................ 80
Using the HP Printer Utility (Macintosh) ............................................................................................. 81
Viewing the HP Printer Utility panels ................................................................................. 81
6 Troubleshooting
Troubleshooting tips and resources ................................................................................................... 84
General troubleshooting tips .............................................................................................................. 85
Printing a demo page ......................................................................................................................... 86
Printing a diagnostics page ................................................................................................................ 87
Resolving printing problems ............................................................................................................... 88
Printer shuts down unexpectedly ....................................................................................... 88
Check power and power connections ............................................................... 88
Check printer vents ........................................................................................... 88
All printer lights are blinking ............................................................................................... 88
A non-recoverable error has occurred. ............................................................. 88
Printer is not responding (nothing prints) ........................................................................... 88
Check printer setup ........................................................................................... 88
Check the print cartridge initialization ............................................................... 88
Check the printer software installation .............................................................. 88
Check cable connections .................................................................................. 88
Check printer setup for network environment ................................................... 89
Check any personal firewall software installed on the computer ...................... 89
Printer does not accept a print cartridge ............................................................................ 89
Print cartridge does not fit the printer ................................................................ 89
Printer does not recognize the print cartridge ................................................... 89
Clean the print cartridge contacts ..................................................................... 89
The printer is rejecting the pen .......................................................................................... 90
Printer takes a long time to print ........................................................................................ 91
Check the system configuration ........................................................................ 91
Verify the number of software programs running on the computer ................... 91
Check the printer software settings ................................................................... 91
A large file is printing ......................................................................................... 91
The printer may be in Ink-backup Printing Mode .............................................. 91
Blank page printed ............................................................................................................. 92
Check for empty print cartridges ....................................................................... 92
The protective tape on the print cartridge nozzle has not been removed. ........ 92
Check media settings ........................................................................................ 92
Something on the page is missing or incorrect .................................................................. 92
Check margin settings ....................................................................................... 92
The printer may be in Ink-backup Printing Mode .............................................. 92
Verify the ink levels of the print cartridges ........................................................ 92
The print cartridges may need to be cleaned .................................................... 92
Check color print settings .................................................................................. 92
Check the print location and length of USB cable ............................................. 93

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Placement of the text or graphics is wrong ........................................................................ 93
Check how the media is loaded ........................................................................ 93
Check the media size ........................................................................................ 93
Check margin settings ....................................................................................... 93
Check the page-orientation setting ................................................................... 93
Check the printer location and length of USB cable .......................................... 93
Poor print quality and unexpected printouts ....................................................................................... 94
Poor quality printouts ......................................................................................................... 94
Check the print cartridges ................................................................................. 94
The printer may be in Ink-backup Printing Mode .............................................. 94
Verify the ink levels of the print cartridges ........................................................ 94
The print cartridges may need to be cleaned .................................................... 94
Check the paper quality .................................................................................... 94
Check the type of media loaded in the printer ................................................... 95
Check rollers in the printer ................................................................................ 95
Check the printer location and length of USB cable .......................................... 95
Meaningless characters print ............................................................................................. 95
Check the cable connections ............................................................................ 95
Check the document file .................................................................................... 95
Ink is smearing ................................................................................................................... 95
Check print settings ........................................................................................... 95
Check the media type ....................................................................................... 95
Check the margin settings ................................................................................. 96
Ink is not filling the text or graphics completely ................................................................. 96
The printer may be in Ink-backup Printing Mode .............................................. 96
Verify the ink levels of the print cartridges ........................................................ 96
The print cartridges may need to be cleaned .................................................... 96
Check the media type ....................................................................................... 96
The print settings may need to be changed ....................................................................... 96
Output is faded or dull colored ........................................................................................... 96
Check the print mode ........................................................................................ 96
You may not be using the best print cartridge for the project ............................ 96
Check the paper type setting ............................................................................ 97
Check the print cartridges ................................................................................. 97
Colors are printed as black and white ................................................................................ 97
Check the print settings ..................................................................................... 97
The printer is printing in Ink-backup Printing Mode ........................................... 97
Wrong colors are printing ................................................................................................... 97
Check the print settings ..................................................................................... 97
Check the print cartridges ................................................................................. 97
Printout shows bleeding colors .......................................................................................... 97
Check the print settings ..................................................................................... 97
Check the print cartridges ................................................................................. 97
Colors do not line up properly ............................................................................................ 98
Check the print cartridges ................................................................................. 98
Check the graphics placement .......................................................................... 98
Lines or dots are missing from text or graphics ................................................................. 98
The printer may be in Ink-backup Printing Mode .............................................. 98
Verify the ink levels of the print cartridges ........................................................ 98
The print cartridges may need to be cleaned .................................................... 98

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Check the print cartridge contact pads .............................................................. 98
Resolving paper-feed problems ......................................................................................................... 99
Another paper feed problem is occurring ........................................................................... 99
Media is not supported for the printer or tray .................................................... 99
Media is not picked up from input tray .............................................................. 99
Media is not coming out correctly ...................................................................... 99
Pages are skewing ............................................................................................ 99
Multiple pages are being picked up ................................................................... 99
Troubleshooting installation issues .................................................................................................. 100
Problems printing an alignment page .............................................................................. 100
Problems installing software ............................................................................................ 100
Verify the computer requirements ................................................................... 100
Verify installation preliminaries ........................................................................ 100
Reinstall the printer software ........................................................................... 100
Clearing jams ................................................................................................................................... 101
Tips for avoiding paper jams ............................................................................................ 103
Resolving photo printing problems ................................................................................................... 104
Resolving borderless printing problems ........................................................................................... 105
Resolving banner printing problems ................................................................................................. 106
Resolving automatic two-sided printing problems ............................................................................ 107
Resolving network printing problems ............................................................................................... 108
7 Printer lights reference
Understanding the printer lights ....................................................................................................... 110
8 HP supplies and accessories
Ordering printing supplies through the Toolbox ............................................................................... 116
Accessories ...................................................................................................................................... 117
Automatic two-sided printing accessory .......................................................................... 117
USB cable ........................................................................................................................ 117
Network interface ............................................................................................................. 117
Supplies ............................................................................................................................................ 118
Print cartridges ................................................................................................................. 118
Photo papers ................................................................................................................... 118
Inkjet papers .................................................................................................................... 119
Transparency films .......................................................................................................... 119
Specialty papers .............................................................................................................. 119
Greeting cards ................................................................................................................. 120
Brochure papers .............................................................................................................. 120
9 Customer support and warranty
Obtaining electronic support ............................................................................................................. 122
HP Instant Support ........................................................................................................................... 123
HP Telephone Support ..................................................................................................................... 124
Before you call ................................................................................................................. 124
Telephone support numbers ............................................................................................ 124
Hewlett-Packard Limited Warranty Statement ................................................................................. 126
10 Printer specifications and Declaration of Conformity

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Printer specifications ........................................................................................................................ 128
Declaration of Conformity ................................................................................................................. 131
11 Regulatory information
FCC statement ................................................................................................................................. 134
Notice to Users in Korea .................................................................................................. 134
Miscellaneous regulatory information ............................................................................................... 135
LEDs classification ........................................................................................................... 135
Regulatory model number ............................................................................................... 135
Environmental product stewardship program ................................................................................... 136
Paper Use ........................................................................................................................ 136
Plastics ............................................................................................................................ 136
Recycling program ........................................................................................................... 136
HP inkjet supplies recycling program ............................................................................... 136
Materials handling ............................................................................................................ 136
Energy consumption - Energy Star .................................................................................. 136
Energy consumption - Federal Energy Management Program ....................................... 137
Disposal of Waste Equipment by Users in Private Households in the European Union .................. 138
Index ................................................................................................................................................................. 139

viii

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Welcome

Thank you for buying this HP Photosmart printer.
This section contains the following information:

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●

Special features

●

Using this guide

●

Finding other resources for the product

Special features
This printer is equipped with several exciting features.

●

Digital photo printing – Print high-quality color and black-and-white photographs.

●

Wide-format printing – Print on sizes up to 330 x 483 mm (13 x 19 inches) or A3+ borderless.

●

Borderless printing – Use the entire page surface when printing photos and cards by using the
borderless printing feature. Prints up to 330 x 483 mm (13 x 19 inches) or A3+ borderless.

●

Ink backup mode – Continue printing with one print cartridge when the other print cartridge runs
out of ink.

●

Color management – The printer software translates the colors of your photo from their current
color space to the selected color space in the printer driver. See printer driver online help for more
information.

●

Automatic paper-type sensor – The printer automatically selects the print settings that are
appropriate for the media in the printer, particularly when used with HP media.

●

Cancel button – Cancel unwanted print jobs at the touch of a button.

●

Power-saving mode – The printer goes into a low-power, energy-efficient mode after it has been
idle for 30 minutes.

●

Toolbox – Get status and maintenance information about your printer. It also provides access to
the myPrintMileage Web site, documentation, and online help tools for solving printer problems.

●

Panoramic printing – Print high-quality panoramic photographs with or without borders.

●

Print multiple pages on a single sheet of paper – Use the printer software to print up to 16 pages
on a single sheet of paper.

Chapter 1 Welcome

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Using this guide
This guide includes the following sections:

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●

Getting started – Describes the printer parts and explains how to connect using a USB cable, how
to install the printer software, how to connect to a network, and how to connect to an external print
server.

●

Using print cartridges and accessories – Explains how to use the print cartridges and how to
install the optional duplex unit.

●

Printing and loading media – Describes and illustrates how to load print media and explains how
to print on various media types and sizes. Explains six-ink printing, which enhances the print quality
of photographs, and how to use the borderless printing feature. Also describes the printer driver
features.

●

Using the Toolbox – Describes the features of the Toolbox (such as ink level information, print
cartridge maintenance, and links to troubleshooting instructions), HP Instant Support, and the
myPrintMileage Web site (which keeps track of printer usage information). Also explains how to
order printing supplies directly through the Toolbox.

●

Troubleshooting – Helps you solve common printer problems such as paper jams or software
installation issues, and printing problems such as borderless or photo printing problems.

●

Printer lights reference – Describes and illustrates printer light combinations, what they indicate,
and what action to take if necessary.

●

HP supplies and accessories – Lists part numbers of the accessories, media, and print cartridges
that can be purchased and used with the printer.

●

Customer support and warranty – Lists support services to obtain assistance for your printer.

●

Printer specifications and Declaration of Conformity – Lists information such as print speeds,
tray capacity, and system requirements. Also contains a Declaration of Conformity.

●

Regulatory information – Contains an FCC statement and other regulatory information, such as
EMI statements, LEDs classification, energy consumption, and the regulatory model number.

Using this guide

Finding other resources for the product
You can obtain product information and further troubleshooting resources that are not included in this
guide from the following resources:

●

Quick Start Guide – Provides instructions for setting up the printer and information about the
warranty and safety issues. Included as a printed guide in the box with the printer.

●

Readme file and release notes – Provides late-breaking information and troubleshooting tips.
Included on the Starter CD.

●

Toolbox – Provides information about print cartridge ink levels and access to printer maintenance
services. See Using the Toolbox for more information. Available if you choose an installation option
that includes the Toolbox.

●

Printer-driver onscreen help (Windows) – Provides an explanation of the features in the printer
driver. Available from the printer driver.

●

HP Printer Utility (Macintosh) – Contains tools to calibrate the printer, clean the print cartridges,
print a test page, and find Web site support information. See Using the HP Printer Utility
(Macintosh) for more information.

●

HP Instant Support – Helps you quickly identify, diagnose, and resolve printing problems. See
HP Instant Support for more information. Available through any standard Web browser or through
the Toolbox (Windows).

●

Starter CD – Includes printer software, a utility that lets you create customized installation
packages, an electronic copy of this user's guide, and ordering information. See Troubleshooting

●

Diagnostics page – Provides information about the printer hardware, such as the firmware version
and model number. See Printing a diagnostics page.

●

HP Web sites – Provides the latest printer software, product and support information. Go to
http://www.hp.com/support/.

●

HP telephone support – During the warranty period, this support is often free of charge. See
HP Telephone Support.

Chapter 1 Welcome

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Getting started

This section contains the following information:

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Understanding the printer parts and functions

●

Configuring the printer (Windows)

●

Configuring the printer (Mac OS)

●

Uninstalling the printer software

●

Customizing the printer software setup program

●

Installing other software

Understanding the printer parts and functions
Front view (trays, cover, and print cartridge cradle)

Extendable input tray

Extendable output tray

Front manual feed paper guide

Front manual feed slot

Top cover

Print cartridge latch

Print cartridge cradle

Chapter 2 Getting started

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Front view (input tray)

Input tray lock

Small media guide

Paper width guide

Small media ejector

Printer lights
The printer lights provide visual cues about the status of the printer. For more information, see Printer
lights reference.

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Right print cartridge light (black, photo, or gray print cartridge)

Left print cartridge light (tri-color print cartridge)

Cancel button

Understanding the printer parts and functions

Resume button and light

Power button and light

Back view
6
5

4
3
2
5

Universal serial bus (USB) port

Rear access panel

Rear manual feed slot

Rear manual feed paper guide

Rear access panel release buttons

Power input

Chapter 2 Getting started

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Configuring the printer (Windows)
You can connect the printer directly to a computer, or you can share the printer on a locally shared
network.
NOTE You must have administrator privileges to install a printer driver in Windows 2000,
Windows Server 2000, or Windows XP.

Direct connection
You can connect the printer directly to your computer with a USB cable.
NOTE If you install the printer software and connect a printer to a computer running Windows,
you can connect additional printers to the same computer with USB cables without reinstalling
the printing software.

Installing printer software and sharing the printer
When setting up the printer, HP recommends that you connect the printer after you install the software
because the installation program is designed to provide you with the easiest setup experience.
However, if you have connected the cable first, see To connect the printer before installing the
software.

To install the software before connecting the printer
It is recommended that you install the Toolbox, which provides status and maintenance information
about your printer. It also provides access to documentation and online help tools for solving printer
problems. If you do not install the Toolbox you will not see printer error messages on your computer
screen and will not have access to the myPrintMileage Web site. See Using the Toolbox.
1.

Close any running applications.

Insert the Starter CD into the CD drive. The CD menu runs automatically.
If the CD menu does not start automatically, click Start, and then click Run. Browse to the CDROM drive for the computer, click Autorun.exe, and then click Open. In the Run dialog box,
click OK.

On the CD menu, click Install Printer Driver.

Follow the instructions on the screen to complete the installation.

When prompted, connect the USB cable to the computer and the printer. The Found New
Hardware wizard appears on the computer screen and the printer icon is created in the Printers
folder.
NOTE You can also share the printer with other computers using a simple form of
networking known as locally shared networking. See To share the printer on a locally shared
network.

To connect the printer before installing the software
If you connected the printer to the computer before installing the printer software, the Found New
Hardware wizard appeared on the computer screen.

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Configuring the printer (Windows)

NOTE If you have turned on the printer, do not turn off the printer or unplug the cable from the
printer while the installation program is running. If you do so, the installation program will not
finish.
1.

In the Found New Hardware dialog box that provides the option for selecting a method to locate
the driver, select the Advanced option and click Next.
NOTE Do not allow the Found New Hardware wizard to perform an automatic search for
the driver.

Select the check box for specifying the driver location, and ensure that the other check boxes are
clear.

Insert the Starter CD into the CD-ROM drive. If the CD menu appears, close the CD menu.

Browse to locate the root directory on the Starter CD (for example, D), and then click OK.

Click Next, and then follow the instructions on the screen.

Click Finish to close the Found New Hardware wizard. The wizard automatically starts the
installation program (this might take a short while). For Windows 98 and Windows Me, you must
complete the installation program at this point if you want to install a non-English driver.

Complete the installation process.
NOTE The setup program provides options to install non-driver components such as the
Toolbox, which you are recommended to install. For instructions about installing these
components, follow the steps outlined in To install the software before connecting the
printer.
You can also share the printer with other computers using a simple form of networking known
as locally shared networking. See To share the printer on a locally shared network.

To share the printer on a locally shared network
In a locally shared network, the printer is connected directly to the USB connector on a selected
computer (known as the server) and is shared by other computers (clients).
NOTE When sharing a directly connected printer, use the computer that has the newest
operating system as the server. For example, if you have a computer running Windows 2000 and
another computer running an older version of Windows, use the computer running Windows 2000
as the server.
Use this configuration only in small groups or when usage is low. The computer that is connected
to the printer is slowed down when many users print to the printer.

From the Windows desktop, click Start, point to Settings, and then click Printers or Printers and
Faxes.

Right-click the printer icon, click Properties, and then click the Sharing tab.

Click the option to share the printer, and give the printer a share name.

If you are sharing the printer with client computers that use other versions of Windows, you can
click Additional Drivers to install their drivers as a convenience to them. This optional step requires
you to have the Starter CD in your CD drive.

Chapter 2 Getting started

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Configuring the printer (Mac OS)
You can use the printer with a single Macintosh computer using a USB cable, or you can share the
printer among other users on a network.

To install the software for a locally shared network or for a direct
connection
1.

Connect the printer to the computer with the USB cable or to the network with a network cable.

Insert the Starter CD into the CD-ROM drive, double-click the CD icon on the desktop, and then
double-click the Setup icon.
-orLocate the installer in the Installer folder of the Starter CD.

Click Install Driver and follow the instructions on the screen for your connection type.

Open the Printer Setup Utility, which is located in the Applications\Utilities folder.

To add the printer, click the Printers menu, and select Add.

For a direct connection, select USB from the menu.
-orFor a network connection on an IP network, on the drop-down menu, select Auto or Manual.

If you select Auto, select the printer from the printer list.
If you select Manual, type the IP address for the printer and click Connect.

Click Add. A mark appears beside the printer name, indicating that this printer is now the default
printer.

Close the Print Center or the Printer Setup Utility.

10. If necessary, share the printer with other Macintosh computer users.

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Direct connection: Share the printer with the other Macintosh computer users. See To share
the printer on a locally shared network.

●

Network connection: Individual Macintosh computer users who want to use the network
printer must install the printer software on their computers.

Configuring the printer (Mac OS)

To share the printer on a locally shared network
When you connect the printer directly, you can still share the printer with other computers using a simple
form of networking known as locally shared networking. Use this configuration only in small groups or
when usage is low. The computer that is connected to the printer is slowed down when many users print
to the printer.
Basic requirements for sharing in a Macintosh environment include the following items:
●

The Macintosh computers must be using TCP/IP to communicate, and the Macintosh computers
must have IP addresses. (AppleTalk is not supported.)

●

The printer that is being shared must be connected to a built-in USB port on the host Macintosh
computer.

●

Both the host Macintosh computer and the client Macintosh computers that are using the shared
printer must have printer-sharing software installed and the printer driver or PPD for the printer that
is installed. (You can run the Installer program to install the printer sharing software and associated
Help files.)

●

The client Macintosh computers should have the appropriate HP printer drivers installed.

●

The client Macintosh computers must be PowerMac computers.

For more information about USB printer sharing, see the support information that is available on the
Apple Web site http://www.apple.com or the Mac Help on the computer.
To share with other computers running Mac OS X (V10.3 and V10.4)
Use the following steps to share the printer among Macintosh computers that are running Mac OS X
(V10.3 and V10.4):

Turn on printer sharing on the computer that is connected to the printer (the host).

Open System Preferences, click Sharing, click Services, and then select the Printer Sharing
check box.

To print from the other Macintosh computers (the clients) on the network, preselect the printer in
Sharing. Then, choose the neighborhood where the printer is shared and select the printer.

Chapter 2 Getting started

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Uninstalling the printer software
To uninstall the software for Windows computers
If you are using Windows 2000 or Windows XP, you must have administrator privileges to uninstall the
printer software.
1.

If the printer is connected directly to the computer using a USB cable, disconnect the printer.

Close any running applications.

From the Start menu, open the Control Panel.

Double-click Add/Remove Programs.

Select the printing software that you wish to remove.

Click the button for adding or removing software.

Follow the instructions on the screen to complete the removal of the printer software.
NOTE If the uninstallation process fails, restart the computer and complete the steps
above to uninstall the software.

(To run the scrubber utility, complete the following steps.) Disconnect the printer from the
computer.

On the computer, restart Windows.

10. Insert the Starter CD in the CD drive. If the CD menu appears, exit the CD menu.
11. Locate the scrubber utility on the Starter CD and run the utility.
●

For Windows 2000 and Windows XP, use the scrub2k.exe file located in the Utils\Scrubber
\Win2k_XP folder.

12. Double-click the scrubber.exe file.
13. Restart your computer, and re-install the printer driver.
To uninstall the software for Macintosh computers
1.

If the printer is connected directly to the computer using a USB cable, disconnect the printer.

Restart the computer.
NOTE If you do not restart the computer before you uninstall the software, some files are
not removed from your computer when you run the Uninstall option.

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Insert the Starter CD into the CD drive.

Double-click the CD icon on the desktop.

Double-click the installer icon located in the Installer folder and follow the instructions on the screen.

When the Main Installation dialog box appears, select Uninstall from the drop-down list located
in the upper-left part of the dialog box.

Follow the instructions on the screen to remove the printer software.

Uninstalling the printer software

Customizing the printer software setup program
The Starter CD contains a utility that allows system administrators to create customized installation
packages that can be launched silently. System administrators can then distribute a customized
installation package by sharing it from a local or mapped network drive.
To access the utility, select Customization Utility from the CD menu. A software installation package
with the selected language and selected printer components will be created.
To run the print driver from a customized installation package, open the folder that contains the package
and double-click the Install.bat file.
NOTE The Customization Utility is available only for Windows.

Chapter 2 Getting started

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Installing other software
●

Use HP Photosmart Essential to view and edit photos and image files in Windows. To install this
software, insert the HP Photosmart Pro software CD, click the HP Photosmart Essential button
on the CD browser menu, and select it from the list of software shown (see HP Photosmart Essential
software).

●

For the Linux driver, visit www.linuxprinting.org to download the software. For information about
using Linux with HP printers, visit hp.sourceforge.net.
NOTE If you are using Windows 2000 or Windows XP, you must have administrator privileges
to install a printer driver.

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Installing other software

Chapter 2 Getting started

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Using print cartridges and accessories

This section contains the following information:

ENWW

●

Using the print cartridges

●

Installing the optional automatic two-sided printing accessory (duplex unit)

Using the print cartridges
Supported print cartridges
To print...

Insert this print cartridge in the left
stall

Insert this print cartridge in the right
stall

Full-color photos

HP Tri-color

HP Photo

Black-and-white photos

HP Tri-color

HP Gray Photo

Text and colored line drawings

HP Tri-color

HP Black

You can obtain a list of supported print cartridges for your printer in the following locations:
●

In the Quick Start Guide

●

On the label of the print cartridge that you are replacing

●

In Windows: On the Printer Status tab in the Toolbox, click Cartridge Information, and click
Order Information.

●

In Mac OS: From the HP Inkjet Toolbox, open the supplies panel.

To purchase cartridges and other printer supplies, go to:
●

http://www.hpshopping.com (U.S.)

●

http://www.hpshopping.ca (Canada)

●

http://www.hp.com/eur/hpoptions (Europe)

●

http://www.hp.com/paper (Asia/Pacific)
NOTE The availability of print cartridges varies by country/region. The print cartridges might
come in different sizes.

Inserting the print cartridges
Use only the replacement cartridges that have the same cartridge number as the print cartridge that you
are replacing.

Chapter 3 Using print cartridges and accessories

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To install or replace a print cartridge
1.

Turn on the printer, open the top cover, and lift the print latch.
CAUTION The print cartridge carriage may be moving into its correct position. Be sure the
print cartridge carriage is parked at the right-hand side of the printer before removing or
installing print cartridges.

If you are replacing a print cartridge, grasp the installed print cartridge and slide it out of its
cradle. To ensure you are placing the new print cartridge into the correct position, verify the symbols
on the latch match the symbols on the new cartridge.

If you are installing a new print cartridge, remove the print cartridge from its package, and then
remove the clear nozzle protective tape by pulling on the pink pull-tab.
CAUTION To prevent clogs, ink failure, and bad electrical connections, do not touch the
print cartridge ink nozzles or copper contacts, and do not remove the copper contacts.

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Using the print cartridges

Hold the print cartridge with the copper contacts facing the printer, and then slide the print cartridge
into the cradle.
NOTE Depending on the cartridge size, they may not align with each other.
If you have trouble inserting the print cartridge after lifting the carriage latch, verify the printer
is on and wait a few seconds for the carriage to disengage before inserting the print cartridge.

Push down on the print cartridge latch until it snaps closed. Make sure the latch does not spring
back open.
NOTE If you are installing a new print cartridge, the printer will automatically align the print
cartridges and use one sheet of paper to print an alignment page. If you have higher-quality
photo media loaded in the input tray, you may want to load a sheet of plain paper before
installing the new print cartridge.

Close the top cover.

Aligning the print cartridges
The printer automatically aligns print cartridges whenever a new print cartridge is installed. However, if
your printout is grainy, has stray dots, or jagged edges, you can realign the print cartridges.

Chapter 3 Using print cartridges and accessories

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For Windows
You can align the print cartridges from the Toolbox or the printer driver.
1.

Load plain paper into the input tray (see Loading media in the input tray.)

Open the Toolbox from the Printer Propertiessettings. See Toolbox overview for more information.
-orOpen the printer driver (see Changing print settings.)

Click the Printer Services tab (Toolbox) or Services tab (printer driver).

Click Align Print Cartridges and follow the onscreen instructions.

For Macintosh
1.

Load plain paper into the input tray (see Loading media in the input tray.)

Open the HP Printer Utility. See Using the HP Printer Utility (Macintosh).

In the Configuration Settings area, select Align.

Click Align.

Cleaning the print cartridges
This section contains a procedure for cleaning the print cartridges automatically. For information about
cleaning the cartridges manually, see The printer is rejecting the pen.

To clean the print cartridges automatically
The print cartridges have microscopic nozzles that can clog when exposed to air for too long. In addition,
if a print cartridge is not used for long periods of time it can also clog, resulting in a noticeable decrease
in print quality. Cleaning the print cartridges unclogs the nozzles.
Clean the print cartridges if the printed characters are incomplete, or if dots or lines are missing from
the printed text or graphics.
NOTE Cleaning the print cartridges when it is not necessary wastes ink and reduces the life of
the print cartridges.
If print quality has degraded, it could be that the cartridge is out of ink. Check the ink level before
proceeding to clean the cartridges. If the cartridge is out of ink, replace it.
For Windows
You can clean the print cartridges from the Toolbox or the printer driver.
1.

Load plain paper into the input tray (see Loading media in the input tray).

Open the Toolbox from the Printer Properties settings. See Toolbox overview for more
information.
-orOpen the printer driver (see Changing print settings.)

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Using the print cartridges

Click the Printer Services tab (Toolbox) or Services tab (printer driver).

Click Clean Print Cartridges and follow the onscreen instructions.

If you still find a problem in the printout, repeat this cleaning process.

If there is still a problem in the printout, either the print cartridge is out of ink and should be replaced
or the cartridge has a problem. Replace the cartridge if it is out of warranty or contact HP customer
service.

For Macintosh
1.

Load plain paper into the input tray (see Loading media in the input tray.)

Open the HP Printer Utility.

In the Configuration Settings area, select Clean.

Click Clean.

If you still find a problem in the printout, repeat this cleaning process.

Maintaining the print cartridges
The following tips will help maintain HP print cartridges and ensure consistent print quality:
●

Keep all print cartridges in their sealed packages until they are needed. Print cartridges should be
stored at room temperatures between 15˚ to 35˚C (59˚ to 95˚F).

●

Do not remove the plastic tape covering the ink nozzles until you are ready to install the print
cartridge in the printer. If the plastic tape has been removed from the print cartridge, do not attempt
to reattach it. Reattaching the tape damages the print cartridge.
CAUTION Do not drop the print cartridge. Dropping the print cartridge may damage it.

Storing the print cartridges
When a cartridge is removed from the printer, store it in an airtight plastic container or in the Print
Cartridge Protector. A Print Cartridge Protector is shipped with the photo print cartridges.
NOTE If you store the print cartridge in an airtight plastic container, make sure that the tri-color,
photo, and gray photo ink nozzles face down and that the black print cartridges are stored with
the ink nozzles face up.

Chapter 3 Using print cartridges and accessories

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To store the print cartridge in the Print Cartridge Protector
1.

Insert the print cartridge into the protector and snap it securely in place.

To remove the print cartridge from the protector, press down and back on the tab inside the
protector to release the print cartridge, and then remove the print cartridge.

Printing with a single print cartridge
NOTE To place the printer in Ink-backup Printing Mode, remove the empty cartridge.
If one of the print cartridges runs out of ink before you can replace it, you can still print with a single print
cartridge.

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Cartridge used

Output

Tri-color

Color and very dark purple (not true black)

Photo

Grayscale for color segments and black for black segments

Black

Grayscale

Gray photo

Grayscale

Using the print cartridges

NOTE Printing from one print cartridge, rather than two, may be slower and the print quality
may be affected. It is recommended to print with both print cartridges.
If using only the Photo print cartridge, colors may not print correctly.
For borderless printing, the tri-color print cartridge must be installed.

Calibrating the color
Whenever you replace a print cartridge, the printer automatically calibrates the colors to ensure the best
printing quality. If you are not satisfied with the appearance of the colors, you can calibrate colors
manually, as described below.
●

Toolbox or printer driver (Windows): Click the Printer Services or Services tab. Then, click
Calibrate Color and follow the onscreen instructions.

●

HP Printer Utility (Macintosh): In the Configuration Settings area, select Color Calibration.
Click Calibrate Color and follow the onscreen instructions.
NOTE To calibrate color, both tri-color and photo print cartridges must be installed.

Chapter 3 Using print cartridges and accessories

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Installing the optional automatic two-sided printing
accessory (duplex unit)
The printer can automatically print on both sides of a sheet of paper when a duplex unit is attached to
the back of the printer.
NOTE The duplex unit is an optional accessory that is available for the HP Photosmart Pro
B8300 series printer. It may be purchased separately in some countries/regions (see HP supplies
and accessories.)
To install the duplex unit
1.

Remove the rear access panel by pushing the release buttons toward each other.

Pull the rear access panel out of the printer.

Insert the duplex unit straight into the back of the printer until both sides snap into place.
NOTE Do not press the buttons on either side of the duplex unit when installing it. Use these
buttons only for removing the duplex unit from the printer.

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Installing the optional automatic two-sided printing accessory (duplex unit)

Chapter 3 Using print cartridges and accessories

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Printing and loading media

This section contains the following information:

ENWW

●

Selecting print media

●

Loading media in the input tray

●

Using the automatic paper-type sensor

●

Changing print settings

●

Understanding smart software features

●

Printing digital photographs

●

Printing borderless

●

Printing in grayscale

●

Printing panoramic photos

●

Printing a document

●

Printing with the front or rear manual feed slot

●

Printing on various media types

●

Printing on custom-sized paper

●

Printing on envelopes

●

Printing on cards and smaller-sized media

●

Printing multiple pages on a single sheet of paper

●

Printing booklets

●

Printing posters

●

Printing banners

●

Printing labels

●

Printing iron-on transfers

●

Printing on both sides (duplexing)

●

Cancelling a print job

Selecting print media
Your printer is designed to print on a variety of media types (such as photo paper, plain paper, envelopes,
and transparencies) and sizes. The printer works well with most office paper types, and provides the
best results on paper that accepts ink well. Always use media that conforms with the types, sizes, and
weights listed in Understanding specifications for supported media.
It is best to test a variety of media types before buying large quantities. Find a media type that works
well.
NOTE Use HP media for optimum print quality. These print media types are specifically
designed to work well with the printer. For ordering information, see HP supplies and
accessories.

Tips for selecting and using print media
●

Paper that is too thin, has a slick texture, or stretches easily can feed improperly through the
printer's paper path.

●

Paper that is heavily textured or does not accept ink well can cause poorly filled graphics or text.

●

To ensure that media feeds properly, load only one type of media at a time in the input tray or the
manual feed slots.

●

Do not use media that is damaged, curled, or wrinkled. It is recommended not to use paper with
cutouts or perforations or paper that is heavily textured or embossed.

●

Try to use a paper type that has previously worked well with your printer.

●

If you are printing more than one page on transparencies, photo paper, or other special paper, the
printing pauses and the Resume light blinks after each page is printed. This allows the printed page
to dry before printing the next page. You can press the Resume button if you do not want to wait
for the printed page to dry before printing the following page; however, it is recommended to allow
each page to dry.

See the following sections for more information:
●

Understanding specifications for supported media

●

Setting minimum margins

Understanding specifications for supported media
This section provides information regarding the sizes, types, and weights of media that the printer
supports.
●

Understanding supported media sizes

●

Understanding supported media types

●

Understanding supported media weights and capacities

Understanding supported media sizes
The following table lists the sizes of media you can use with each paper path.

Chapter 4 Printing and loading media

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Media size

Input tray

Front manual
feed slot

Rear manual
feed slot

Automatic twosided printing
accessory
(duplex unit)

A3
297 x 420 mm
(11.7 x 16.5 inches)
A3+
330 x 483 mm
(13 x 19 inches)
A4
210 x 297 mm
(8.27 x 11.69 inches)
A5
148 x 210 mm
(5.83 x 8.27 inches)
A6
105 x 148 mm
(4.13 x 5.83 inches)
B4
257 x 364 mm
(10.1 x 14.3 inches)
B5 (JIS)
182 x 257 mm
(7.17 x 10.2 inches)
Banner A3
297 x 420 mm
(11.7 x 16.5 inches)
Banner A4
210 x 297.4 mm
(8.27 x 11.69 inches)
Banner Letter
215.9 x 279.4 mm
(8.5 x 11 inches)
Banner Tabloid
279 x 432 mm
(11 x 17 inches)
Envelope #10
104.9 x 241.3 mm
(4.13 x 9.5 inches)
Envelope A2

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Selecting print media

Media size

Input tray

Front manual
feed slot

Rear manual
feed slot

Automatic twosided printing
accessory
(duplex unit)

111 x 146 mm
(4.37 x 5.75 inches)
Envelope C5
162 x 229 mm
(6.38 x 9.02 inches)
Envelope C6
114 x 162 mm
(4.49 x 6.38 inches)
Envelope DL
110 x 220 mm
(4.33 x 8.66 inches)
Envelope Monarch
98.5 x 190.5 mm
(3.88 x 7.5 inches)
Executive
184.15 x 266.7 mm
(7.25 x 10.5 inches)
HP Greeting Card
Envelope
111.25 x 152.4 mm
(4.38 x 6 inches)
Index card
76.2 x 127 mm
(3 x 5 inches)
Index card
101.6 x 152.4 mm
(4 x 6 inches)
Index card
127 x 203.2 mm
(5 x 8 inches)
Panorama A4
210 x 594 mm
(8.27 x 23.39 inches)
Panorama
101.6 x 254 mm
(4 x 10 inches)
Panorama
101.6 x 279.4 mm
(4 x 11 inches)

Chapter 4 Printing and loading media

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Media size

Input tray

Front manual
feed slot

Rear manual
feed slot

Automatic twosided printing
accessory
(duplex unit)

Panorama
101.6 x 304.8 mm
(4 x 12 inches)
Photo
76.2 x 127 mm
(3 x 5 inches)
Photo
88.9 x 127 mm (3.5 x 5
inches)
Photo
101.6 x 152.4 mm
(4 x 6 inches)
Photo with tab
101.6 x 152.4 mm
(4 x 6 inches)
Photo
127 x 177.8 mm
(5 x 7 inches)
Photo
203.2 x 254 mm
(8 x 10 inches)
Photo
279.4 x 355.6 mm
(11 x 14 inches)
Photo
304.8 x 304.8 mm
(12 x 12 inches)
Photo 10 x 15 cm
100 x 150 mm (4 x 6 inches)
Photo 10 x 15 cm with tab
100 x 150 mm (4 x 6 inches)
Legal
215.9 x 355.6 mm
(8.5 x 14 inches)
Letter
215.9 x 279.4 mm
(8.5 x 11 inches)

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Selecting print media

Media size

Input tray

Front manual
feed slot

Rear manual
feed slot

Automatic twosided printing
accessory
(duplex unit)

Statement
129.7 x 215.9 mm
(5.5 x 8.5 inches)
Super B
330 x 483 mm
(13 x 19 inches)
Tabloid
279.4 x 431.8 mm
(11 x 17 inches)
Borderless Photo
Panorama A4
210 x 594 mm
(8.27 x 23.39 inches)
Borderless Photo
Panorama
101.6 x 254 mm
(4 x 10 inches)
Borderless Photo
Panorama
101.6 x 279.4 mm
(4 x 11 inches)
Borderless Photo
Panorama
101.6 x 304.8 mm
(4 x 12 inches)
Borderless Photo
101.6 x 152.4 mm
(4 x 6 inches)
Borderless Photo with tab
101.6 x 152.4 mm
(4 x 6 inches)
Borderless Photo
127 x 177.8 mm
(5 x 7 inches)
Borderless Photo
203.2 x 254 mm
(8 x 10 inches)
Borderless Photo

Chapter 4 Printing and loading media

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Media size

Input tray

Front manual
feed slot

Rear manual
feed slot

Automatic twosided printing
accessory
(duplex unit)

215.9 x 279.4 mm
(8.5 x 11 inches)
Borderless Photo
279.4 x 355.6 mm
(11 x 14 inches)
Borderless Photo
304.8 x 304.8 mm
(12 x 12 inches)
Borderless Photo
88,9 x 127 mm (3.5 x 5
inches)
Borderless Photo
10 x 15 cm
100 x 150 mm
(3.93 x 5.9 inches)
Borderless Photo
10 x 15 cm with tab
100 x 150 mm
(3.93 x 5.9 inches)
Borderless Photo A3
297 x 420 mm
(11.7 x 16.5 inches)
Borderless Photo A4
210 x 297 mm
(8.27 x 11.69 inches)
Borderless Photo A5
148 x 210 mm
(5.83 x 8.27 inches)
Borderless Photo A6
105 x 148 mm
(4.13 x 5.83 inches)
Borderless Photo B5
182 x 257 mm
(7.17 x 10.12 inches)
Borderless Super B
330 x 483 mm
(13 x 19 inches)
Borderless Photo Tabloid

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Selecting print media

Media size

Input tray

Front manual
feed slot

Rear manual
feed slot

Automatic twosided printing
accessory
(duplex unit)

279 x 432 mm
(11 x 17 inches)
Custom

Understanding supported media types
All media support up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting
might temporarily use a large amount of hard disk space (400 MB or more) and will print more slowly.
The following table lists the types of media you can use.
Media type

Input tray and front
and rear manual
feed slots

Manual duplex

Auto duplex

Borderless printing

Standard paper
Plain paper
Thick plain paper
HP Bright White Paper
HP Premium Paper
HP Premium Presentation Paper
Other inkjet papers
Photo papers
HP Photo Paper
Other photo papers
Transparencies
HP transparencies
Other transparency films
Specialty papers
HP Banner Paper
HP iron-on transfers
HP labels
HP note cards
HP holiday photo cards
Other specialty papers
Greeting cards

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Media type

Input tray and front
and rear manual
feed slots

Manual duplex

Auto duplex

Borderless printing

HP greeting cards
HP photo greeting cards
Other greeting cards
Brochure papers
HP brochure papers
Other brochure papers

Understanding supported media weights and capacities
The following table provides information about the media weights and capacity that the paper paths can
support.
Tray

Type

Weight

Capacity

Input tray

Paper, envelopes, cards

60 to 135 g/m2 (16 to 36 lb
bond)

Up to 19 mm (0.75 inches) or
up to 150 sheets plain paper;
up to 15 envelopes; up to 60
cards

Transparencies or labels
Front manual feed slot

Paper, envelopes, cards

Up to 30
65 to 135 g/m2 (17 to 36 lb
bond)

Transparencies or labels
Rear manual feed slot

Paper, envelopes, cards

Up to 8
Up to 280 g/m2 (74 lb bond)

Transparencies or labels
Automatic two-sided printing
accessory (duplex unit)

Paper

Up to 10 sheets plain paper;
up to 5 envelopes or cards

One at a time; thick media (up
to 0.3 mm)
One at a time

Up to 135 g/m2 (36 lb bond)

(Does not support banners,
index cards, or envelopes.)
Output tray

Up to 75 sheets

Setting minimum margins
The document margins must match (or exceed) these minimum margin settings in portrait orientation.
Media

Left and right margins

Top margin

Bottom margin

Photos

3.2 mm (0.13 inch)

3.1 mm (0.12 inch)

Photo with tab

3.2 mm (0.13 inch)

10 x 15 cm (4 x 6 inches)

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Selecting print media

Media

Left and right margins

Top margin

Bottom margin

Letter, Tabloid, A3, A3+, A4,
A5, A6, B4, B5, Super B,
Statement, Executive, Legal

3.2 mm (0.13 inch)

1.8 mm (0.07 inch)

14.2 mm (0.56 inch)

Cards

3.2 mm (0.13 inch)

1.8 mm (0.07 inch)

14.2 mm (0.56 inch)

Envelopes

3.2 mm (0.13 inch)

14.2 mm (0.56 inch)

Panorama media

3.2 mm (0.13 inch)

1.8 mm (0.07 inch)

14.2 mm (0.56 inch)

Banner

3.2 mm (0.13 inch)

0 mm (0 inch)

Custom-sized media

3.2 mm (0.13 inch)

1.8 mm (0.07 inch)

14.2 mm (0.56 inch)

Chapter 4 Printing and loading media

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Loading media in the input tray
This section explains how to load plain paper and standard media sizes and types into the input tray.
Following are general guidelines for loading media into trays:
●

If you are printing on thick or photo paper, you can use the rear manual feed slot. See Printing with
the front or rear manual feed slot.

●

If you are printing cards or envelopes, see Printing on cards and smaller-sized media and Printing
on envelopes.

●

If you are printing one or just a few envelopes or sheets of paper, you can use the front manual
feed slot and leave your regular media in the input tray. See Printing with the front or rear manual
feed slot.

To load media in the input tray
1.

Raise the output tray. If the output tray is extended, close the tray.

Press the input tray lock and extend the input tray.
NOTE If the small media guide is in its open position, close it by moving it 90˚
counterclockwise.

Press the button on top of the paper width guide and slide the guide to the left to its outermost
position.

Deskj
et 98
00

Insert up to 150 sheets of paper or a stack of media that does not exceed the height of the paper
width guide, print-side down along the right side of the input tray until it stops.
Transparencies: Insert up to 30 transparencies, rough-side down and the adhesive strip pointing
forward, along the right side of the input tray until it stops.

Press the button on top of the paper width guide and slide the guide to the right until it stops at the
edge of the media.

Press the input tray lock and retract the tray until it stops at the edge of the media.
NOTE When 215.9 x 279.4 mm (8.5 x 11 inch) paper is loaded in the input tray, the tray
extension will close to the edge of the paper and leave a slight gap between the extension
and the tray. The tray extends further to accommodate larger-sized media.

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Loading media in the input tray

Lower the output tray to its horizontal position.

Desk
jet

9800

Extend the output tray if necessary.

Chapter 4 Printing and loading media

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Using the automatic paper-type sensor
The automatic paper-type sensor automatically selects the print settings appropriate for the media in
the printer, particularly when used with HP media.
The sensor scans the first page of the loaded media, determines the media type, and selects the most
suitable settings for your document, and then prints the document.
NOTE If you know the media type, you can select the media in the Paper Type drop-down list.
Following are guidelines for using the automatic paper-type sensor:
●

When printing with higher-quality media, it is recommended that you select the specific paper type
in the printer driver.

●

Do not place the printer in direct sunlight. Direct sunlight can interfere with the automatic papertype sensor.

●

If you want to set the automatic paper-type sensor as your default setting, see Changing print
settings.

For Windows
1.

Open the printer driver (see Printing a document).

Click the Features tab.

Select Automatic from the Paper Type drop-down list.

Change any other desired print settings and click OK.

For Macintosh

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Click File, and then click Print.

Open the Paper Type/Quality panel.

Click the Paper tab.

Select Automatic from the Paper type drop-down list.

Change any other desired print settings and click Print.

Using the automatic paper-type sensor

Changing print settings
You can change print settings (such as media size or type) from an application or the printer driver.
Changes made from an application take precedence over changes made from the printer driver.
However, after the application is closed, the settings return to the defaults configured in the printer driver.
NOTE To set print settings for all print jobs, make the changes in the printer driver. For more
information about printer driver features in Windows, see the printer driver online help. For more
information about printing from a specific application, see the documentation for that application.
You can also access this feature from the Printing Shortcuts tab. Open the printer driver, select
the Printing Shortcuts tab, and select the feature from the What do you want to do? dropdown list.
To change settings from an application for current jobs (Windows)
1.

Open the document you want to print.

On the File menu, click Print, and then click Setup or Properties.
Specific options may vary depending on the application you are using.

Change any other desired settings and click OK, Print, or a similar command.

To change default settings for all future jobs (Windows)
1.

Click Start, point to Settings, and then click Printers or Printers and Faxes.

Right-click the printer icon, and then choose Properties, Document Defaults, or Printing
Preferences.

Change any other desired settings and click OK.

To change settings (Macintosh)

On the File menu, click Page Setup.

Change any desired settings and click OK.

On the File menu, click Print.

Change any desired settings and click Print.

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Understanding smart software features
The printer driver provides the following smart software features. To access the printer driver, see
Printing a document.
NOTE Some features are only available in Windows. To find more information on a specific
feature in the Windows printer driver, right-click the feature and select What's This?
You can access some of these features from the Printing Shortcuts tab. Open the printer driver,
select the Printing Shortcuts tab, and select the feature from the What do you want to do?
drop-down list.
●

Borderless Printing: Use the entire page surface when printing photos and cards using the
borderless printing feature. See Printing borderless.

●

Resizing Options: Enlarge or reduce the size of your documents with virtually no loss in print
quality or resolution. On the Effects tab, select the Print Document On check box, and then select
the desired document size, followed by the Scale to Fit check box. You can also select Center
On Page to center your document on the printed page.
Alternatively, you can use the % of Normal Size scroll bar to adjust the document size. You can
zoom from 25 to 400% of the original document size, but page content may get truncated at times.

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●

Two-sided printing: Print on both sides of the paper to create professional looking brochures and
catalogs. See Printing on both sides (duplexing).

●

Minimize Margins: Print closer to the bottom edge of the page. On the Advanced tab, select
Minimize Margins, and then reduce the document margins by adjusting the page setup settings
in the application being used.

●

HP Digital Photography: Improve the quality of your printed photographs. The Full setting should
be used for high-resolution images (600 dpi or higher) printed on photo-quality paper. On the
Features tab, select Full from the Photo fix drop-down list after you have selected a photo
media.

●

Booklet Layout: Produce booklets without worrying about pagination. All you need to do is fold
the pages and bind them into a booklet. You can choose to bind the booklet on the left or right side
by selecting left or right edge binding. See Printing booklets.

●

Pages per Sheet: Arrange up to 16 pages on a single sheet of paper to reduce printing costs. You
can arrange the order of the layout. See Printing multiple pages on a single sheet of paper.

●

Tiling or poster printing: Take a one-page document and enlarge it up to five times (5 x 5) for
documents up to A3+ (13 x 19 inch) size. The enlarged document can be printed on several sheets
and assembled to form a large billboard. See Printing posters.

●

Mirror Image: Flip a page horizontally. This lets you write on the underside of a transparency film,
leaving the top side available for annotations with marker pens. The Mirror Image option is located
on the Advanced tab.

●

Banner printing: Print large images and bold, oversized fonts on continuous feeds of paper.
See Printing banners.

Understanding smart software features

●

Print in Sepia: Print images in a brownish tone to give them an antique look. On the Color tab,
select the Print in Sepia check box.

●

Print in Grayscale: Both black-and-white and color documents can be converted to grayscale. For
Windows, on the Color tab, select the Print in Grayscale check box. For Macintosh, on the
Paper tab and under the Color drop-down list, select Grayscale.

Printing digital photographs
Enhanced color printing
Your printer uses six ink colors to enhance the quality of printed photographs. To obtain a list of
supported print cartridges for your printer, see Supported print cartridges.
NOTE You can print high-quality black-and-white photographs using a gray photo print
cartridge, combined with the tri-color print cartridge.
NOTE After you install a new print cartridge, the printer will automatically align the print
cartridges and use one sheet of paper to print an alignment page. If you have higher-quality photo
media loaded in the input tray, you may want to load a sheet of plain paper before installing the
new print cartridge.

Guidelines for printing photographs
●

For the best results when printing photographs and images, choose Best mode and select an
HP photo paper in the printer driver. Best mode uses HP's unique PhotoREt IV color-layering
technology and ColorSmart III color optimization technology to create realistic photo images, vivid
color output, and extremely sharp text. With PhotoREt IV, a greater range of colors, lighter tones,
and smoother gradations between tones can be achieved, ensuring the best photo and image print
quality.
Alternatively, select Maximum dpi, which provides up to 4800 x 1200 optimized dpi* for optimum
print quality. See 4800 x 1200 optimized dpi.
*Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting might temporarily
use a large amount of hard disk space (400 MB or more) and will print slower. Photo cartridge, if
present, further enhances the print quality.

●

To print borderless photographs, see Printing borderless.

●

It is recommended to remove each sheet of paper as it prints and set it aside to dry.

●

If the printed colors visibly shift towards yellow, cyan or magenta, or there is a tinge of color in the
gray shades, you need to calibrate the color. See Calibrating the color.

●

Align the photo print cartridges for the best possible print quality. You do not need to align the print
cartridges every time you install a photo print cartridge, only when necessary. See Aligning the
print cartridges.

●

To store a print cartridge, see Storing the print cartridges.

●

Always hold photo paper by the edges. Fingerprints on photo paper reduce print quality.

●

Photo paper should be flat before printing. If the corners of the photo paper curl more than 10 mm
or (3/8 inch), flatten the paper by putting it in the resealable storage bag, then rolling the bag on a
table edge until the paper is flat.

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To print digital photographs
1.

Load the photo paper:
●

If you are loading a stack of photo paper, see Loading media in the input tray.

●

If you are printing one or just a few sheets, you can use the front manual feed slot. If you are
printing on thick paper and desire a straight paper path, you can use the rear manual feed
slot. If you are using either manual feed slot, load paper in a later step.

●

If you are printing 4 x 6 inch photos, you can use the input tray or rear manual feed slot.

Print your photographs. See Printing a document.
Also see Guidelines for printing photographs.

If you are using the front or rear manual feed slot, see Printing with the front or rear manual feed
slot for media loading instructions.

Understanding digital photography technologies
In addition to six-ink color printing, the printer software offers several features for printing digital
photographs.
NOTE You can also access this feature from the Printing Shortcuts tab. Open the printer
driver, click the Printing Shortcuts tab, and select the feature from the What do you want to
do? drop-down list.
●

PhotoREt printing

●

4800 x 1200 optimized dpi

●

Printing Exif Print-enhanced photographs

PhotoREt printing
PhotoREt offers the best combination of print speed and quality for your image.
To print with PhotoREt technology, select Best as the print quality on the Features tab in the printer
driver. See Printing a document for instructions on changing settings in the printer driver.

4800 x 1200 optimized dpi
4800 x 1200 optimized dpi* is the highest-quality resolution for this printer. When Maximum dpi is
selected as the print quality, the tri-color print cartridge prints in the 4800 x 1200 optimized dpi mode.
To print with 4800 x 1200 optimized dpi, select Maximum dpi as the print quality on the Features tab
in the printer driver. See Printing a document for instructions on changing settings in the printer driver.
*Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting might temporarily
use a large amount of hard disk space (400 MB or more) and will print slower. Photo cartridge, if present,
further enhances the print quality.

Printing Exif Print-enhanced photographs
Exif (Exchangeable Image File Format 2.2) Print is an international digital imaging standard that
simplifies digital photography and enhances printed photographs. When a photograph is taken with an
Exif Print-enabled digital camera, Exif Print captures information such as exposure time, type of flash,

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Printing digital photographs

and color saturation, and stores it in the image's file. The printer software then uses this information to
automatically perform image-specific enhancements, resulting in outstanding photographs.
Printing Exif Print-enhanced photos requires:
●

A digital camera that supports Exif Print

●

Exif Print-enabled photo software

To print Exif Print-enhanced photographs:
1.

Open the file you wish to print using Exif Print-enabled photo software.

See Enhanced color printing for printing instructions.

HP Photosmart Essential software
HP Photosmart Essential is a Windows software application that provides a fast and easy way to make
prints of your photos or to purchase prints online. It also provides access to other basic HP Photosmart
software features, such as saving, viewing, and sharing your photos.
To open HP Photosmart Essential: On the taskbar, click Start, point to Programs or All Programs,
point to HP, and then click HP Photosmart Express.

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Printing borderless
Borderless printing lets you print to the edges of certain paper types and a range of standard paper sizes
from 101.6 x 152.4 mm (4 x 6 inches) to 330 x 482.6 mm (13 x 19 inches), or A6 to A3+.
NOTE Open the file in a software application and assign the image size. Make sure the size
corresponds to the paper size on which you are printing the image.
You can also access this feature from the Printing Shortcuts tab. Open the printer driver, select
the Printing Shortcuts tab, and select the Photo Printing-Borderless option.
For Windows
1.

Load the appropriate paper:
●

If you are printing one or just a few sheets, you can use the front or rear manual feed slot. If
so, continue with the steps below and load the paper in a later step.

●

If you are using the input tray, see Loading media in the input tray.

Open the file you wish to print.

Open the printer driver (see Printing a document).

Click the Features tab.

Select the paper size from the Size drop-down list.

Select the Borderless check box.

Select the paper source from the Paper Source drop-down list. If you are printing on thick or photo
paper, select the Photo Tray option.

Select the paper type from the Paper Type drop-down list. Do not select Automatic.

Select the Scale to paper size check box to automatically resize the image to print without a border.

10. If you are printing photos, select Best from the Print Quality drop-down list. Alternatively, select
Maximum dpi, which provides up to 4800 x 1200 optimized dpi* for optimum print quality.
*Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting might temporarily
use a large amount of hard disk space (400 MB or more) and will print slower. Photo cartridge, if
present, further enhances the print quality.
11. Change any other desired print settings and click OK.
12. Print your document.
13. If you are using the front or rear manual feed slot, see Printing with the front or rear manual feed
slot.
14. If you printed on photo paper with a tear-off tab, remove the tab to make the document completely
borderless.

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Printing borderless

For Macintosh
1.

Load the appropriate paper:
●

If you are printing one or just a few sheets, you can use the front or rear manual feed slot. If
so, continue with the steps below and load the paper in a later step.

●

If you are using the input tray, see Loading media in the input tray.

Open the file you wish to print.

Click File, and then click Page Setup.

Select the borderless paper size and click OK.

Click File, and then click Print.

Open the Paper Type/Quality panel.

Click the Paper tab and select the media type from the Paper type drop-down list.

If you are printing photos, under the Quality drop-down list, select Best. Alternatively, select
Maximum dpi, which provides up to 4800 x 1200 optimized dpi*.
*Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting might temporarily
use a large amount of hard disk space (400 MB or more) and will print slower. Photo cartridge, if
present, further enhances the print quality.

Select the paper source. If you are printing on thick or photo paper, select the manual feed option.

10. Change any other desired print settings and click Print.
11. If you are printing on thick or photo paper, insert paper into the rear manual feed slot at the back
of the printer. (For instructions on feeding paper manually, see Printing with the front or rear manual
feed slot.)
12. If you printed on photo paper with a tear-off tab, remove the tab to make the document completely
borderless.

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Printing in grayscale
The grayscale printing feature allows you to print high-quality, black-and-white photographs in shades
of gray using a gray photo print cartridge.
For Windows
1.

Load the print media (see Loading media in the input tray).

Open the Printer Properties dialog box.

Click Color.

In the Print in grayscale drop-down list, click one of the following:

●

High quality: Use this option for high-quality printouts.

●

Black ink only: Use this option for fast, economical printing.

Select any other print settings that you want, such as Print Quality, and then click OK.

For Macintosh

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Click File and then click Print.

Open the Paper Type/Quality panel.

Click the Paper tab and under the Color drop-down list, select Grayscale.

Change any other desired print settings and click Print.

Printing in grayscale

Printing panoramic photos
This section contains information about printing panoramic photos that contain borders and photos that
are borderless. Following are guidelines for printing panoramic photos:
●

For high-quality results, use a photo print cartridge in combination with the tri-color print cartridge.

●

For maximum fade resistance, use HP Premium Plus Photo Paper and photo print cartridges in
the printer.

●

To learn how to use the photo printing features, see Printing digital photographs.

●

Use HP Everyday Photo Paper, Semi-gloss to save money and ink when printing photos.

●

Verify that the photo paper that you are using is flat. If the photo paper is not flat, put the paper in
the resealable storage bag, and roll the bag on a table edge until the paper is flat.

●

Do not exceed the input tray capacity: up to 25 sheets.

To set up the printer
1.

Verify that the printer is turned on.

Raise the output tray, and then remove all of the paper from the input tray.

Slide the paper-width guide all the way to the left, and then either push the tray in or use the small
media guide.

Verify that the photo paper is flat.

Place the photo paper in the input tray with the side to be printed on facing down.

Slide the paper guides firmly against the paper.
NOTE Some panoramic paper sizes may extend beyond the edge of the tray. When
printing on such papers, be sure to slide the paper width-guide firmly against the edge of
the paper.

Lower the output tray.

To set up the software
NOTE If your software program includes a photo printing feature, follow the instructions that
are provided with the software program. Otherwise, follow these instructions.

Open the Printer Properties dialog box.

On the Printing Shortcuts tab, click Photo printing-with white borders as the type of document,
and then select the following options:
●

Print quality: Normal, Best, or Max dpi

●

Paper size: The appropriate photo paper size

●

Paper type: The appropriate photo paper type

●

Orientation: Portrait or Landscape

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Set the following options as appropriate on the Features and Color tabs:
●

Photo fix options

●

Advanced color options

●

Color management

●

Grayscale quality

Select any other desired print settings, and then click OK.

Printing panoramic photos

Printing a document
The steps to print a document vary depending on the software program. In general, follow this procedure
to print a document.
NOTE You can also access this feature from the Printing Shortcuts tab. Open the printer
driver, select the Printing Shortcuts tab, and select the feature from the What do you want to
do? drop-down list.
1.

Open the file you wish to print.

Click File, and then click Print.

To print with the printer's default print settings, click OK or Print.
-orTo change the print settings for the document, open the printer driver:
For Windows: Click Properties or Setup.
For Macintosh: Click Print or Page Setup.
The path to the printer driver will vary depending on the software program.

Change any desired print settings and click OK or Print.

To find more specific printing instructions, see other sections in this section. Following are two additional
references for printing documents:

●

For descriptions of the printer driver features, see Understanding smart software features.

●

To make print settings apply to all documents printed by the printer, see Changing print settings.

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Printing with the front or rear manual feed slot
If you are printing one or just a few photos, envelopes, or sheets of paper, you can use the front manual
feed slot and leave your regular media in the input tray.
The rear manual feed slot uses a straight paper path and is designed for printing single sheets on thick
paper (up to 280 g/m2) like cardstock and photo paper.
For information on media types and sizes supported by the manual feed slots, see Understanding
specifications for supported media.
Printing from the manual feed slots is performed in two stages: 1) changing the software settings, and
2) loading the media. The following sections contain procedures for performing each stage.
NOTE If the duplex unit accessory is installed and you want to print using the rear manual feed
slot, replace the duplex unit with the rear access panel.

Changing the software settings
For Windows:
1.

Open the printer driver (see Printing a document).

Click the Features tab.

Select the manual feed option from the Paper Source drop-down list.

Change any other desired print settings and click OK.

Print your document.

For Macintosh:

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Click File, and then click Page Setup.

Select the media size and click OK.

Click File, and then click Print.

Open the Paper Type/Quality panel.

Click the Paper tab and select the media type and source.

Change any other desired print settings and click Print.

Printing with the front or rear manual feed slot

Loading the front manual feed slot
NOTE If there are any printouts on the output tray, remove them before using the front manual
feed slot.
1.

Extend the output tray.

Slide the paper guide to the left to its outermost position.

Lift the clear plastic flap and insert the media into the narrow opening between the output tray and
the plastic flap. Insert up to 10 sheets of paper or 5 cards or envelopes, print-side down into the
right side of the slot until the media stops. Insert envelopes with the flaps facing up and to the right.

Slide the paper guide to the right until it stops at the edge of the paper.

Press the Resume button to proceed with printing.
To resume printing from the input tray, remove the paper from the front manual feed slot.

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Loading the rear manual feed slot

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Before you load the paper, adjust the paper guide to the size of paper you are printing by aligning
it with the appropriate icon below the rear manual feed slot.

Insert a single sheet of paper print-side up into the left side of the rear manual feed slot. The
printer grips the paper.

Press the Resume button to proceed with printing. If you are printing more than one page, press
the Resume button after inserting each sheet of paper.

Printing with the front or rear manual feed slot

Printing on various media types
NOTE Use HP media for optimum print quality. These media types are specifically designed to
work with your printer. See HP supplies and accessories for ordering information.
If you are printing transparencies, HP recommends removing each transparency as it prints and
setting it aside to dry.
For Windows
1.

Load the print media (see Loading media in the input tray).

Open the printer driver (see Printing a document).

Click the Features tab.

Select the media type from the Paper Type drop-down list.

Select the media size from the Size drop-down list.

Select the paper source from the Paper Source drop-down list.

Change any other desired print settings and click OK.

Print your document.

For Macintosh

Load the print media (see Loading media in the input tray).

Click File, and then click Page Setup.

Select the media size and click OK.

Click File, and then click Print.

Open the Paper Type/Quality panel.

Click the Paper tab and select the media type and source.

Change any other desired print settings and click Print.

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Printing on custom-sized paper
NOTE The paper width must be between 76.2 and 330.2 mm (3 and 13 inches); the paper
length must be between 127 and 1,270 mm (5 and 50 inches)
For Windows
1.

Load the print media (see Loading media in the input tray).

Open the printer driver (see Printing a document).

Click the Features tab.

Select Custom in the Size drop-down list.
If you are using Windows XP or Windows 2000, type a name and click Save.

In the custom paper size dialog box, type values for the width and length.

Choose any of the predefined names from the Name drop-down list and click Save to save the
custom settings.

Click OK.

From the Size drop-down list, select the name of the custom paper size that you created .

Select the paper source from the Paper Source drop-down list.

10. Change any other desired print settings and click OK.
11. Print your document.
For Macintosh

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Load the print media (see Loading media in the input tray).

Click File, and then click Page Setup.

From the Paper Size drop-down list, select Custom Page Sizes.

Click +, and then type values for the width, height, and margins.

Click OK and click Save.

Click File, and then click Page Setup.

Select the custom paper size just created and click OK.

Click File and click Print.

Change any other desired print settings and click Print.

Printing on custom-sized paper

Printing on envelopes
NOTE If you are printing one or just a few envelopes, you can use the front manual feed slot.
See Printing with the front or rear manual feed slot.
Avoid using envelopes that have clasps or windows; have thick, irregular, or curled edges; are
shiny or embossed; or are wrinkled, torn, or otherwise damaged.
1.

Raise the output tray and remove any media from the input tray.

Insert up to 15 envelopes along the right side of the input tray, with the flaps facing up and to the
right, until they stop.

Press the button on top of the paper width guide and slide the guide to the right until it stops at the
edge of the envelopes.

Press the input tray lock and retract the tray until it stops at the edge of the envelopes.

Lower the output tray.

For Windows:
a.

Open the printer driver (see Printing a document).

Click the Features tab.

Select the envelope size from the Size drop-down list.

Change any other desired print settings and click OK.

Print your file.

For Macintosh:

Click File, and then click Page Setup.

Select the envelope size and click OK.

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Click File and then click Print.

Change any other desired print settings and click Print.

When you have finished printing, remove the remaining media:
a.

Raise the output tray. Press the input tray lock and extend the tray.

Remove the media and reload the desired media into the input tray (see Loading media in the
input tray).

Printing on envelopes

Printing on cards and smaller-sized media
NOTE If you are printing on thick paper (such as cardstock), you can use the rear manual feed
slot. See Printing with the front or rear manual feed slot.
If you wish to print to the edge of the cards, see Printing borderless.

Raise the output tray and remove any media from the input tray.

Insert up to 60 cards, or a stack of media that does not exceed the height of the paper width guide,
print-side down along the right side of the input tray until it stops.

Open the small media guide by moving it 90˚ clockwise from the start position to the end position.

Press the button on top of the paper width guide and slide the guide to the right until it stops at the
edge of the cards.

Press the input tray lock and retract the tray until the small media guide stops at the edge of the
cards. As you retract the tray, the small media guide extends until it touches the edge of the media.

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Lower the output tray.

For Windows:
a.

Open the printer driver (see Printing a document).

Click the Features tab.

Select the size of the cards from the Size drop-down list.
For instructions on printing custom-sized cards, see Printing on custom-sized paper.

Select the paper type from the Paper Type drop-down list.

Change any other desired print settings and click OK.

Print your file.

For Macintosh:
a.

Click File, and then click Page Setup.

Select the size of the cards and click OK.
For instructions on printing custom-sized cards, see Printing on custom-sized paper.

Click File, and then click Print.

Open the Paper Type/Quality panel.

Click the Paper tab and select the media type from the Paper type drop-down list.

Change any other desired print settings and click Print.

When you have finished printing, remove the remaining media:
a.

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Raise the output tray.

Printing on cards and smaller-sized media

Press the input tray lock and extend the tray.

Close the small media guide by moving it 90˚ counterclockwise.

Eject the media by pulling out the small media ejector.

After removing the media, push the small media ejector back to the original position.

Reload the desired media into the output tray (see Loading media in the input tray).

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Printing multiple pages on a single sheet of paper
You can print multiple pages of a document on a single sheet of paper. The printer software automatically
resizes the document text and images to fit on the printed page.
For Windows
1.

Load the appropriate paper (see Loading media in the input tray).

Open the printer driver (see Printing a document).

Click the Features tab.

Select the number of pages you want to appear on each sheet of paper from the Pages Per
Sheet drop-down list.

If you want a border to appear around each page image printed on the sheet of paper, select
the Print Page Borders check box.

Select a layout for each sheet of paper from the Page Order drop-down list.

Change any other desired print settings and click OK.

Print your document.

For Macintosh

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Load the appropriate paper (see Loading media in the input tray).

Click File, and then click Print.

Open the Layout panel.

Select the number of pages you wish to appear on each sheet of paper from the Pages per
Sheet drop-down list.

If you want a border to appear around each page image printed on the sheet of paper, select the
required border from the Border drop-down list.

Change any other desired print settings and click Print.

Printing multiple pages on a single sheet of paper

Printing booklets
Booklet printing automatically arranges and resizes the pages of a document so when the document is
folded into a booklet, the page order is correct.

Performing manual booklet printing
For Windows
1.

Load the appropriate paper (see Loading media in the input tray).

Open the printer driver (see Printing a document).

Click the Features tab.

On the Two-sided printing drop-down list, select Manual.

Select Flip Pages Up to change the page orientation, if desired.

Select a booklet layout from the Booklet Layout drop-down list.

See Performing manual duplexing, steps 7 through 10.

Performing automatic booklet printing
You can print booklets automatically if a duplex unit is installed on the printer (see Installing the optional
automatic two-sided printing accessory (duplex unit)).
NOTE The duplex unit is an optional accessory that is available for the
HP Photosmart Pro B8300 series printer. It can be purchased separately in some
countries/regions (see HP supplies and accessories).
For Windows 2000 and Windows XP, verify that the duplex unit is installed and that the
auto-duplex feature is enabled. Open the print driver, select Properties and select Device
Settings. Make sure that Allow Manual Duplexing is disabled.
You can also access this feature from the Printing Shortcuts tab. Open the printer driver, select
the Printing Shortcuts tab, and select the feature from the What do you want to do? dropdown list.
For Windows

Load the appropriate paper (see Loading media in the input tray).

Open the printer driver (see Printing a document).

Click the Features tab.

On the Two-sided printing drop-down list, select Use Auto-Duplex Unit.

Select Preserve Layout.

Select a binding option on the Booklet Layout drop-down list.

Change any other desired print settings and click OK.

Print your document.

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For Macintosh

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Load the appropriate paper (see Loading media in the input tray).

Click File, and then click Print.

Open the Two-Sided Printing panel.

Select Print Both Sides.

Select the desired binding orientation by clicking the appropriate icon.

Change any other desired print settings and click Print.

Printing booklets

Printing posters
You can enlarge your document from a single page to multiple tiles that can be pasted together into a
poster. You can use this feature to enlarge a single-page document to many tiles depending on the size
of your document.
NOTE You can also access this feature from the Printing Shortcuts tab. Open the printer
driver, select the Printing Shortcuts tab, and select the feature from the What do you want to
do? drop-down list.
For Windows
1.

Load the appropriate media into the input tray (see Loading media in the input tray).

Open the printer driver (see Printing a document).

Click the Advanced tab.

In the Poster Printing drop-down list, select the number of sheets for your poster.

To print specific tiles in the poster, click Select Tiles.

Change any other desired print settings and click OK.

Print your document.
After the sections of a poster have been printed, trim the edges of the sheets, then tape the sheets
together.

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Printing banners
You can print large images and bold, oversized fonts on continuous feeds of paper. Following are some
guidelines for printing banners:
●

Use HP banner paper for great results.

●

Remove any perforated strips from the banner paper before loading it in the input tray.

●

Input tray capacity: up to 20 continuous sheets.

For Windows
1.

Load the appropriate media (see Loading media in the input tray).
Make sure the unattached edge is on top of the paper stack pointing towards the printer.

If your software program includes a banner-printing feature, follow the instructions provided with
the software program. Otherwise, follow the instructions below.

Open the printer driver (see Printing a document).

Click the Features tab.

Select the required banner size.

Select HP Banner Paper from the Paper Type drop-down list.

Change any other desired print settings and click OK.

Print your document.

For Macintosh
1.

Load the appropriate media (see Loading media in the input tray).
Make sure the unattached edge is on top of the paper stack pointing towards the printer.

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If your software program includes a banner-printing feature, follow the instructions provided with
the software program. Otherwise, follow the instructions below.

Click File, and then click Page Setup.

Select the correct banner paper size and click OK.

Click File, and then click Print.

Change any other desired print settings and click Print to print your document.

Printing banners

Printing labels
Following are guidelines for printing labels:
●

Use only paper labels that are designed specifically for your printer.

●

Use only full sheets of labels.

●

Verify that the labels are not sticky, wrinkled, or pulling away from the protective backing.

●

Do not use plastic or clear labels. The ink will not dry on these labels.

●

Input tray capacity: up to 20 continuous sheets.

For Windows
1.

Fan the edges of the label sheets to separate them, and then align the label edges.

Load up to 20 label sheets, label side down, in the input tray (see Loading media in the input
tray).

Open the printer driver (see Printing a document).

Click the Features tab.

Select A4 or US Letter paper size.

Select HP Labels, Glossy, or HP Labels, Matte.

Ensure the option to print on both sides is cleared.

Change any other desired print settings and click OK.

Print your document.

For Macintosh

Fan the edges of the label sheets to separate them, and then align the label edges.

Load up to 20 label sheets, label side down, in the input tray (see Loading media in the input
tray).

Click File, and then click Page Setup.

Select A4 or US Letter paper size and click OK.

Click File, and then click Print.

Open the Paper Type/Quality panel.

Select Automatic or the appropriate paper type.

Change any other desired print settings and click Print.

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Printing iron-on transfers
Following are guidelines for printing iron-on transfers:
●

Use HP iron-on t-shirt transfer paper for great results.

●

When printing a mirror image, the text and pictures are horizontally reversed from what appears
on the computer screen.

●

Input tray capacity: up to 20 sheets.

●

Iron-on transfers are available in Windows only.

To print iron-on transfers

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Load iron-on transfer paper in the input tray print-side down (see Loading media in the input
tray).

If your software program includes an iron-on transfer feature, follow the instructions provided with
the software program. Otherwise, follow the instructions below.

Open the printer driver (see Printing a document).

Click the Features tab.

Select HP Iron-On Transfer from the Paper Type drop-down list.

Click the Advanced tab.

Set Mirror Image to On.

Change any other desired print settings and click OK.

Print your document.

Printing iron-on transfers

Printing on both sides (duplexing)
This section contains guidelines and procedures for printing on both sides of the media.

Guidelines for printing on both sides of the paper
●

Always use media that conforms to the printer specifications. See Understanding specifications for
supported media for sizes and types of media supported by the duplex unit. For unsupported media
types, print on both sides manually.

●

Increasing the dry time may prevent ink smudges when printing on both sides.
For Windows, adjust the ink drying time on the Advanced tab in the printer driver.
For Macintosh, adjust the ink drying time by clicking the Ink tab in the Paper Type/Quality panel.

●

For best results, do not print on paper heavier than 135 g/m2 (36 lb bond), on both sides of labels
or transparencies, or on both sides of pages that are covered densely with ink. Jams can occur
when using these types of media for printing on both sides, and damage to the printer can occur
when printing on both sides of labels.

●

Specify duplex options in your application or in the printer driver.

●

Do not print on both sides of transparencies, banner media, envelopes, photo paper, glossy media,
or paper lighter than 16 lb bond (60 g/m2) or heavier than 24 lb bond (90 g/m2). Jams might occur
with these media types.

●

Several kinds of media require a specific orientation when you print on both sides of a page, such
as letterhead, preprinted paper, and paper with watermarks and prepunched holes. When you print
from a computer running Windows, the printer prints the first side of the media first. When you print
from a computer using the Macintosh, the printer prints the second side first. Load the media with
the front side facing down.

●

When printing finishes on one side of the media, the printer holds the media and pauses while the
ink dries. Once the ink dries, the media is pulled back into the printer and the second side is printed.
When printing is complete, the media is dropped onto the output tray. Do not grab it before printing
is complete.

●

You can print on both sides of supported custom-sized media by using the printer's manual duplex
capabilities. (For a list of supported custom-sized media, see Understanding specifications for
supported media.)
NOTE You can also access this feature from the Printing Shortcuts tab. Open the printer
driver, select the Printing Shortcuts tab, and select the feature from the What do you want to
do? drop-down list.

See the following sections for printing instructions:
●

Performing manual duplexing

●

Performing auto-duplexing

Performing manual duplexing
You can print on both sides of a sheet of paper by manually turning the paper over and feeding it into
the printer again.

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For Windows
1.

Load the appropriate paper (see Loading media in the input tray).

Open the printer driver (see Printing a document).

Click the Features tab.

On the Two-sided printing drop-down list, select Manual.

Select Flip Pages Up to change the page orientation, if desired.

Select a booklet layout from the Booklet Layout drop-down list, if you want one.

If you are using the manual feed slot, select Manual Feed in the Paper Source drop-down list.
Change any other appropriate print settings and click OK.

Print your document.

After one side of the page is printed, follow the onscreen instruction to reload the printed pages to
print on the other side of the paper. If you are printing from the rear manual feed slot, ignore the
onscreen instruction and go to step 10.

10. If you are printing from the rear manual feed slot, maintaining the order of the printed pages, reinsert
the pages one at a time, last printed page first, with the printed side facing down, and press the
Resume button.
NOTE The direction to reload the printed pages depends on whether you have selected
the Flip Pages Up option.

If you have selected Flip Pages Up, reinsert one page at a time, printed side down and reversed, with the blank
side facing up.

If you have not selected Flip Pages Up, reinsert one page at a time, printed side down and forward, with the blank
side facing up.

Performing auto-duplexing
You can print on both sides of a sheet of paper automatically if a duplex unit is installed on the printer
(see Installing the optional automatic two-sided printing accessory (duplex unit)).

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Printing on both sides (duplexing)

NOTE The duplex unit is an optional accessory that is available for the
HP Photosmart Pro B8300 series printer. It may be purchased separately in some
countries/regions (see HP supplies and accessories.)
To make automatically printing on both sides the default setting for your printer, see Changing
print settings.
You can also access this feature from the Printing Shortcuts tab. Open the printer driver, select
the Printing Shortcuts tab, and select the feature from the What do you want to do? dropdown list.
For Windows 2000 and Windows XP, verify that the duplex unit is installed and that the
auto-duplex feature is enabled. Open the print driver, select Properties, and then select Device
Settings. Be sure Allow Manual Duplexing is disabled.

Advantages of using the duplex unit
●

Print on both sides of a page without manually reloading the page.

●

Print long documents quickly and efficiently.

●

Use less paper by printing on both sides of paper.

●

Create professional-looking brochures, reports, newsletters, and other special items.
NOTE After the first side of the page is printed, the printer pauses while the ink dries. Once the
ink is dry, the paper is pulled back into the duplex unit and the reverse side of the page is printed.

For Windows
1.

Load the appropriate paper (see Loading media in the input tray).

Open the printer driver (see Printing a document).

Click the Features tab.

In the Two-sided printing drop-down list, select Use Auto-Duplex Unit.

To automatically resize each page to match the document's onscreen layout, select Preserve
Layout. Clearing this option may result in unwanted page breaks.

Select Flip Pages Up to change the page orientation, if desired.

Choose a booklet layout from the Booklet Layout drop-down list, if desired.

Change any other desired print settings and click OK.

Print your document.

For Macintosh

Load the appropriate paper (see Loading media in the input tray).

Click File, and then click Print.

Open the Two-Sided Printing panel.

Select Print Both Sides.

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Select the desired binding orientation by clicking the appropriate icon.

Change any other desired print settings and click Print.

Printing on both sides (duplexing)

Cancelling a print job
You can cancel a print job using one of the following methods:

●

Control panel: Press the Cancel button. This will clear the job that the printer is currently
processing. It does not affect jobs waiting to be processed.

●

Windows: Double-click the printer icon that appears in the lower right corner of the computer
screen. Select the print job, and then press the Delete key on the keyboard.

●

Macintosh: Click the Printer Setup Utility icon, and then double-click the printer icon. Select the
print job and click Delete.

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Using the Toolbox

This section contains the following information:

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●

Toolbox overview

●

Printer Status tab

●

Information tab

●

Printer Services tab

●

Using the HP Printer Utility (Macintosh)

Toolbox overview
The Toolbox provides status and maintenance information about your printer. It also provides access
to documentation and online help tools for solving printer problems.
NOTE The Toolbox is available for Windows only. For Macintosh, see Using the HP Printer
Utility (Macintosh).
To open the Toolbox:

Click the Start menu.

Select the Printer and Faxes settings.

Right-click the HP Photosmart Pro B8300 series icon, and select Printer Preferences.

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Printer Status tab
The Printer Status tab displays ink level information for each print cartridge and also printer status.
The printer selection drop-down list lets you select the printer you wish to use with the Toolbox utilities.
It lists printers that are compatible with the Toolbox. The status window displays messages related to
current printer status, such as Printing job, Top cover open, and Print cartridge empty.

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Click this button...

To...

Ink Cartridge Information

Display the order numbers for the print cartridges compatible
with the printer.

Supplies Information

View information on HP supplies, as well as ordering
information.

Preferences

Open a dialog box where you can select the types of printer
error or warning messages that will appear on your computer
screen when problems occur. You can choose to be notified
by an audio alert when this happens. You can also choose to
enable myPrintMileage AutoSend, which will provide you with
a closer forecast of your printer usage in the myPrintMileage
Web site.

Printer Status tab

Information tab
Use the Information tab to register the printer and display printer hardware information. This tab also
provides access to online troubleshooting through HP Instant Support, as well as information about your
printer usage, using the printer, troubleshooting, and contacting HP.
Click this button...

To...

myPrintMileage

Access the myPrintMileage Web site and your printer usage
information. You must have Internet access to perform this
operation.

Printer Hardware

Display the printer model and firmware version number.

HP Instant Support

Access the HP Instant Support Web site for support services
and troubleshooting tips. You must have Internet access to
perform this operation.

How Do I...

Display help for performing common printer tasks.

Troubleshooting

View help for solutions to common printer problems such as
paper jams or software installation issues, and printing
problems such as borderless or photo printing problems.

Contact HP

Obtain information on how to contact HP.

HP Instant Support
HP Instant Support is a suite of Web-based troubleshooting tools. HP Instant Support helps you quickly
identify, diagnose, and resolve printing problems.
HP Instant Support provides the following information about your device:
●

Easy access to troubleshooting tips
Provides tips that are customized for your device.

●

Resolution of specific device errors
Provides immediate access to information that can help you resolve error messages specific to
your device.
To see a description of the problem, and recommendations for solving or preventing the problem,
click the link within the message. To see a list of past device errors, click Alerts on the left side of
the HP Instant Support page.

●

Notification of device driver and firmware updates
Alerts you when a firmware or driver update is available. A message appears on the HP Instant
Support homepage. Click the link within the message to go directly to the download section of the
HP Web site.

●

Obtaining support services
Provides a list of the support services that are available for your device.

●

Managing ink and media usage (myPrintMileage)

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Helps you manage and forecast printer supplies usage.
●

Self diagnostic testing for your device
Runs a diagnostic test of your device. Select Printer on the Self Help menu on the Instant Support
page to start diagnosing the devices. HP Instant Support checks the computer, and a list of
configured devices appears. When you select the device that you want to diagnose, HP Instant
Support can help you with such tasks as making sure that you have the latest device driver available
and gaining access to reports about the device status and detailed device-diagnostic information.
If any errors are detected during this process, you are given the option to perform updates to the
device drivers or to perform detailed diagnostic tests on the device.

●

HP expert help online (Active Chat)
Provides personalized help from an HP support expert over the Web at any time. Simply submit a
question or a description of your problem. Your recent device history, system configuration, and
any actions that you have attempted are automatically forwarded to HP (upon your approval) so
that you will not need to describe the problem again. An HP support expert will respond online to
solve your problem through a real-time Web chat.

●

Knowledge database
Use the HP knowledge database to quickly find answers to your questions.

Security and privacy
When you use HP Instant Support, detailed device information, such as the serial number, error
conditions, and status, is sent to HP. HP respects your privacy and manages this information according
to the guidelines that are outlined in the HP Online Privacy Statement (http://www.hp.com/country/us/
eng/privacy.htm).
NOTE To view all of the data that is sent to HP, select Source (for Internet Explorer) or Page
Source (for Netscape) from the View menu in your Web browser.

To gain access to HP Instant Support
Use the Toolbox (Windows) to access HP Instant Support. In Toolbox, click the Information tab, and
then click HP Instant Support.
NOTE Do not bookmark the Web pages that are used to open HP Instant Support. If you
bookmark the site and connect to it by using the bookmark, the pages will not contain the current
information.

myPrintMileage
myPrintMileage is a service that HP provides to help you keep track of your device usage to help you
forecast device usage and plan the purchase of supplies. It consists of two parts:

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myPrintMileage Web site

●

myPrintMileage AutoSend, a utility that periodically updates the device usage information on the
myPrintMileage Web site

Information tab

To use myPrintMileage, you must have the following:
●

Toolbox (Windows) installed

●

Internet connection

●

Device connected
NOTE HP recommends that you enable myPrintMileage to send data for three to six months
to allow a meaningful amount of data to accumulate on the myPrintMileage Web site.
To use the Print accounting features, you must register for the service through the myPrintMileage
site.

On the myPrintMileage Web site, you can see the following items:
●

Print analysis, such as the amount of ink you have used, whether you use more black or color ink,
and the estimated number of pages you can print with the remaining amount of ink.

●

Print accounting, which allows you to generate reports showing usage data, cost per page, or cost
per job for a specific time period; export this data as Microsoft Excel spreadsheet files; and
configure the e-mail alerts and notifications to receive print accounting reports.

To gain access to myPrintMileage
▲

From the Toolbox (Windows): On the Information tab, click myPrintMileage, and then follow the
onscreen instructions.
-orFrom the Windows taskbar: Right-click the Toolbox icon, click myPrintMileage, and then
select View my print usage.

How Do I...
The following list contains common printer tasks. Click an item in the list to get step-by-step help with
that task:

●

Changing print settings

●

Cancelling a print job

●

Clearing jams

●

Loading media in the input tray

●

Printing on various media types

●

Printing on cards and smaller-sized media

●

Printing digital photographs

●

Printing borderless

●

Printing with the front or rear manual feed slot

●

Installing the optional automatic two-sided printing accessory (duplex unit)

●

Inserting the print cartridges

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Aligning the print cartridges

●

Cleaning the print cartridges

●

Understanding the printer lights

●

Ordering printing supplies through the Toolbox

Information tab

Printer Services tab
The Printer Services tab provides utilities that help you maintain and test your printer. You can align
and clean your print cartridges, or print a demo page.

Click this button...

To...

Align Print Cartridges

Align the print cartridges. See Aligning the print cartridges for
more information.

Clean Print Cartridges

Clean the print cartridges. See Cleaning the print cartridges for
more information.

Calibrate Color

Balance color tints on printed pages. See Calibrating the
color for more information.

Print a Demo Page

Send a demo page to the printer to verify that the printer is
connected to the computer correctly and is working properly.

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Using the HP Printer Utility (Macintosh)
The HP Printer Utility contains tools to calibrate the printer, clean the print cartridges, print a test page,
print a configuration page for the printer, and find Web site support information.
Opening the HP Printer Utility
1.

Double-click the Macintosh HD icon on the desktop.

Select Applications, select Utilities, and then select HP Printer Selector.

Select Photosmart Pro B8300 series and click Launch Utility.

Viewing the HP Printer Utility panels
The following options are available on the HP Inkjet Toolbox Panel menu:

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Sample Page: Prints a sample page to view the print output quality.

●

Supplies Status: Shows print-cartridge ink levels.

●

Test: Prints a test page or a configuration page.

●

Clean: Cleans the print cartridges.

●

Align: Aligns the print cartridges.

●

Color Calibration: Adjusts color to correct tint problems. Color calibration only occurs when the
color and photo print cartridges are installed.

●

Supply Info: Shows print-cartridge replacement information.

●

HP Support: Provides access to the HP Web site where you can register the printer and find
support for the printer and information about HP products and supplies.

Using the HP Printer Utility (Macintosh)

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Troubleshooting

This section contains the following information:

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Troubleshooting tips and resources

●

General troubleshooting tips

●

Printing a demo page

●

Printing a diagnostics page

●

Resolving printing problems

●

Poor print quality and unexpected printouts

●

Resolving paper-feed problems

●

Troubleshooting installation issues

●

Clearing jams

●

Resolving photo printing problems

●

Resolving borderless printing problems

●

Resolving banner printing problems

●

Resolving automatic two-sided printing problems

●

Resolving network printing problems

Troubleshooting tips and resources
●

For a paper jam problem, see Clearing jams.

●

For paper-feed problems, such as the paper skew, see Resolving paper-feed problems.

Some printer problems can be resolved by resetting the printer.
To reset the printer

Press the Power button to turn off the printer.

Disconnect the power cord from the printer.

Wait about 20 seconds, and then reconnect the power cord.

Press the Power button to turn on the printer.

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General troubleshooting tips
Ensure the following:

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●

Power light is on and not blinking. When the printer is first turned on, it takes approximately 45
seconds to warm up.

●

Make sure the printer is in the Ready state. If lights are on or blinking, see Printer lights
reference.

●

No error messages appear on the computer screen.

●

Power cord and other cables are working and firmly connected to the printer. Make sure the printer
is connected firmly to a functioning alternating current (AC) power outlet and is turned on. See
Printer specifications and Declaration of Conformity for voltage requirements.

●

Media is loaded correctly in the tray and is not jammed in the printer.

●

Print cartridges are properly installed in their correct color-coded slots. Press down firmly on each
one to ensure proper contact. Ensure you have removed the tape from each print cartridge.

●

Print cartridge cradle latches and all covers are closed. See Inserting the print cartridges.

●

Rear access panel or duplex unit is locked into place.

●

All packing tapes and materials are removed from the printer.

●

Printer can print a diagnostics page. See Printing a diagnostics page.

●

Printer is set as the current or default printer. For Windows, set the printer as the default in the
Printers folder. For Mac OS, set the printer as the default in the Printer Setup Utility. See your
computer's documentation for more information.

●

Pause Printing is not selected if you are using a computer running Windows.

●

You are not running too many programs when you are performing a task. Close programs that you
are not using or restart the computer before attempting the task again.

General troubleshooting tips

Printing a demo page
Printing a demo page without being connected to a computer verifies whether the printer is set up
correctly.
1.

Make sure the printer is turned on.

Press and hold the Resume button for a few seconds.
The printer prints a demo page.

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Printing a diagnostics page
This page is useful to HP Technical Support if you have a printer problem.
1.

Make sure the printer is turned on.

Press and hold the Power button, press the Resume button four times, and then release the
Power button.
The printer prints a diagnostic page.
NOTE You can also print a diagnostics page from the printer driver. Right-click the printer icon.
Select Printing Preferences. On the Services tab, click Print Configuration Page.

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Printing a diagnostics page

Resolving printing problems
Printer shuts down unexpectedly
Check power and power connections
Make sure the printer is connected firmly to a functioning alternating current (AC) power outlet. See
Printer specifications and Declaration of Conformity for voltage requirements.

Check printer vents
The printer vents are located on the sides of the printer. If the vents are covered and the printer
overheats, the printer automatically turns off. Make sure the vents are not covered and the printer is in
a cool, dry location. See Printer specifications and Declaration of Conformity for the required operating
environment for the printer.

All printer lights are blinking
A non-recoverable error has occurred.
Reset the printer. See To reset the printer.
If the problem persists, contact HP. See Customer support and warranty.

Printer is not responding (nothing prints)
Check printer setup
See Troubleshooting tips and resources.

Check the print cartridge initialization
When print cartridges are installed or replaced, the printer automatically prints an alignment page to
align the print cartridges. This process takes about seven minutes. Until this process is complete, only
the automatic alignment page can be printed.

Check the printer software installation
Make sure the printer is connected firmly to a functioning alternating current (AC) power outlet and is
turned on. See Printer specifications and Declaration of Conformity for voltage requirements.

Check cable connections
Make sure both ends of the USB cable are secure.
If the printer is connected to a network, check the following:

●

Make sure you are not using a phone cord to connect the printer.

●

The network hub, switch, or router is on and working properly.

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Check printer setup for network environment
Ensure the correct printer driver and printer driver port are being used. For more information about
network connections, see Configuring the printer (Windows), Configuring the printer (Mac OS), or the
documentation provided by your network vendors.

Check any personal firewall software installed on the computer
The personal software firewall is a security program that protects a computer from intrusion. However,
the firewall might block communication between the computer and the printer. If there is a problem
communicating with the printer, try temporarily disabling the firewall. If the problem persists, the firewall
is not the source of the communication problem. Re-enable the firewall.
If disabling the firewall allows you to communicate with the printer, you might want to assign the printer
a static IP address and re-enable the firewall.

Printer does not accept a print cartridge
Print cartridge does not fit the printer
Verify that the print cartridge is in the correct print cartridge cradle. The symbol on the print cartridge
and the print cartridge latch should match.

Printer does not recognize the print cartridge
Verify that the nozzle protective tape has been removed from the cartridge and that the cartridge is
properly installed with the latch closed. See Inserting the print cartridges.

Clean the print cartridge contacts
Complete the print cartridge cleaning procedure. See Cleaning the print cartridges.
Remove the print cartridge and ensure the print cartridge latch is closed. Turn off the printer without the
print cartridge installed. Restart the printer and reinsert the print cartridge (see Inserting the print
cartridges).
After removing the print cartridge, turn the printer off, and then turn on the printer without the print
cartridge installed. After the printer has restarted, reinsert the print cartridge.

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Resolving printing problems

The printer is rejecting the pen
Poor contact between the print cartridges and print cartridge cradles may cause the pen to be rejected.
When this occurs, try cleaning the electrical contacts on the print cartridges and print cartridge cradles:

Remove the print cartridge from the printer (see Inserting the print cartridges).

Clean the electrical contacts on the print cartridge cradle with a dry cotton swab.

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Carefully clean the electrical contacts on the print cartridge with a soft, dry, lint-free cloth.
CAUTION To prevent damage to the electrical contacts, you should wipe the contacts only
once. Do not wipe the ink nozzles on the print cartridge.

Reinstall the print cartridge.

Printer takes a long time to print
Check the system configuration
Make sure the computer meets the minimum system requirements for the printer. See Printer
specifications and Declaration of Conformity.

Verify the number of software programs running on the computer
Too many programs may be running at the same time. Close all unused software programs.

Check the printer software settings
The printer prints more slowly when Best or Maximum dpi is selected as the print quality. To increase
the print speed, select different print settings in the printer driver. See Changing print settings.

A large file is printing
It is normal for a large file to take a long time to print.

The printer may be in Ink-backup Printing Mode
The printer enters Ink-backup Printing Mode when one of the print cartridges is removed. Replace the
missing print cartridge with a new one. See Changing print settings.

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Resolving printing problems

Blank page printed
Check for empty print cartridges
If you are printing text and a blank page prints, the print cartridges might be empty. See Inserting the
print cartridges.
If the Toolbox is installed, check the ink levels of the print cartridges from the Estimated Ink Level tab.
You may be printing in Ink-backup Printing Mode. The printer enters Ink-backup Printing Mode when
one of the print cartridges is empty or removed. Replace the missing print cartridge with a new one.

The protective tape on the print cartridge nozzle has not been removed.
Verify the clear protective tape is removed from the print cartridge nozzle (see Inserting the print
cartridges).

Check media settings
●

Make sure you select the correct print quality settings in the printer driver for the media loaded in
the tray. For example, Maximum dpi is only available for photo paper and cannot be used with other
media types.

●

Make sure the page settings in the printer driver matches the width of media loaded in the tray.
See Changing print settings.

Something on the page is missing or incorrect
Check margin settings
Make sure the margin settings for the document do not exceed the printable area of the printer. See
Setting minimum margins.

Verify the ink levels of the print cartridges
One of the print cartridges may be low on ink. To view the ink levels, print a diagnostics page (see
Printing a diagnostics page). (For Windows, if the Toolbox is installed, you can find ink-level information
by clicking the Estimated Ink Level tab.) If the print cartridge is low on ink, replace it (see Inserting the
print cartridges).

The print cartridges may need to be cleaned
Perform the auto-clean procedure (see Cleaning the print cartridges).

Check color print settings
Make sure Print in Grayscale is not selected in the printer driver.

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Check the print location and length of USB cable
High electromagnetic fields (such as those generated by USB cables) can sometimes slightly distort
printouts. Move the printer away from the source of the electromagnetic fields. Also, it is recommended
that you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the effects of these
electromagnetic fields.

Placement of the text or graphics is wrong
Check how the media is loaded
Make sure the media width and length guides fit snugly against the edges of the stack of media, and
make sure the tray is not overloaded. See Loading media in the input tray.

Check the media size
●

Content on a page might be cut off if the document size is larger than the media that you are using.

●

Make sure the media size selected in the printer driver matches the size of media loaded in the
tray. See Changing print settings.

●

If you are using a computer running Windows, select Emulate LaserJet Margins in the printer
driver to scale the document to fit the media size currently selected. See Changing print settings.

Check margin settings
If the text or graphics are cut off at the edges of the page, make sure the margin settings for the document
do not exceed the printable area of your printer. See Setting minimum margins.

Check the page-orientation setting
Make sure the media size and page orientation selected in the application match the settings in the
printer driver. See Changing print settings.

Check the printer location and length of USB cable
High electromagnetic fields (such as those generated by USB cables) can sometimes slightly distort
printouts. Move the printer away from the source of the electromagnetic fields. Also, it is recommended
that you use a USB cable that is less than 3 meters (9.8 feet) long to minimize the effects of these
electromagnetic fields.
If the above solutions do not work, the problem may be caused by the inability of the application to
interpret print settings properly. See the release notes for known software conflicts; or refer to the
application's documentation, or contact the software manufacturer for specific help.

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Resolving printing problems

Poor print quality and unexpected printouts
This section provides solutions to print quality problems.
●

Poor quality printouts

●

Meaningless characters print

●

Ink is smearing

●

Ink is not filling the text or graphics completely

●

The print settings may need to be changed

●

Output is faded or dull colored

●

Colors are printed as black and white

●

Wrong colors are printing

●

Printout shows bleeding colors

●

Colors do not line up properly

●

Lines or dots are missing from text or graphics

Poor quality printouts
Check the print cartridges
Replace any clogged print cartridges (see Using the print cartridges), and try to print again.

The printer may be in Ink-backup Printing Mode
The printer enters Ink-backup Printing Mode when one of the print cartridges is empty or removed.
Replace the missing print cartridge with a new one (see Inserting the print cartridges).

Verify the ink levels of the print cartridges
One of the print cartridges may be low on ink. To view the ink levels, print a diagnostics page (see
Printing a diagnostics page). (For Windows, if the Toolbox is installed, you can find ink-level information
by clicking the Estimated Ink Level tab. For Macintosh, open the ink level panel from HP Inkjet Toolbox.)
If the print cartridge is low on ink, replace it (see Inserting the print cartridges).

The print cartridges may need to be cleaned
Perform the auto-clean procedure (see Cleaning the print cartridges).

Check the paper quality
The paper might be too moist or too rough. Make sure the media used meets HP specifications (see
Selecting print media), and try to print again.

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Check the type of media loaded in the printer
●

Make sure the tray supports the type of media you have loaded. See Understanding specifications
for supported media.

●

Make sure you have selected the tray in the printer driver that contains the media you want to use.
See Changing print settings.

Check rollers in the printer
The rollers in the printer might be dirty, causing lines or smudges to appear on your printout. Turn off
the printer, disconnect the power cord, clean the rollers in the printer with isopropyl alcohol on a lint-free
cloth, and try to print again.

Meaningless characters print
If an interruption occurs to a job that is printing, the printer might not recognize the rest of the job.
Cancel the print job and wait for the printer to return to the ready state. If the printer does not return to
the ready state, cancel all jobs, and wait again. When the printer is ready, resend the job. If prompted
by the computer to retry the job, click Cancel.

Check the cable connections
Make sure the USB cable connections at both ends are secure. If the problem persists, turn off the
printer, disconnect the cable from the printer, turn on the printer without connecting the cable, and delete
any remaining jobs from the print spooler. When the Power light is on and not flashing, reconnect the
cable.

Check the document file
The document file may be damaged. If you can print other documents from the same application, try
printing a backup copy of your document, if available.

Ink is smearing
Check print settings
●

When you print documents that use much ink, allow more time to dry before handling the printouts.
This is especially true for transparencies. In the printer driver, select the Best print quality.

●

Color documents that have rich, blended colors can wrinkle or smear when printed using the
Best print quality. Try using the other print mode such as Draft to reduce ink, or use HP Premium
Paper designed for printing vivid color documents. See Changing print settings.

Check the media type
Some types of media do not accept ink well. Ink will dry more slowly and smearing may occur. See
Selecting print media.

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Poor print quality and unexpected printouts

Check the margin settings
●

If you are using a computer running Windows, make sure the Minimize Margins option is not
selected. See Changing print settings.
NOTE You can also access this feature from the Printing Shortcuts tab. Open the printer
driver, select the Printing Shortcuts tab, and select the feature from the What do you want
to do? drop-down list.

●

Increase the margins in your document. For more information, see the documentation included
with your software application.

Ink is not filling the text or graphics completely
The printer may be in Ink-backup Printing Mode
The printer enters Ink-backup Printing Mode when one of the print cartridges is empty or removed.
Replace the missing print cartridge with a new one (see Inserting the print cartridges).

Verify the ink levels of the print cartridges
One of the print cartridges may be low on ink. To view the ink levels, print a diagnostics page (see
Printing a diagnostics page). If the Toolbox is installed, you can find ink-level information by clicking
the Estimated Ink Level tab. If the print cartridge is low on ink, replace it (see Inserting the print
cartridges).

The print cartridges may need to be cleaned
Perform the auto-clean procedure (see Cleaning the print cartridges).

Check the media type
Some types of media do not accept ink well. Ink will dry more slowly and smearing may occur. See
Selecting print media.

The print settings may need to be changed
Increase the print settings to a higher quality mode (for example, Draft to Normal, or Normal to
Best).

Output is faded or dull colored
Check the print mode
The FastNormal and Draft modes in the printer driver allow you to print at a faster rate. They are good
for printing drafts. To get better results, select Normal or Best. See Changing print settings.

You may not be using the best print cartridge for the project
For best results, use the HP Photo or HP Gray Photo print cartridges to print color or black and white
photos, and use the HP black print cartridge to print text documents.

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Check the paper type setting
When printing on transparencies or other special media, select the corresponding media type in the
printer driver. See Printing on custom-sized paper.

Check the print cartridges
If lines in the text or image are broken or do not print properly, one or more of the ink cartridges may
have run out of ink or are defective. Print a diagnostics page to review the performance of the print
cartridges (see Printing a diagnostics page). If necessary, clean the print cartridges (see Cleaning the
print cartridges), or replace the cartridges with new ones (see Inserting the print cartridges).

Colors are printed as black and white
Check the print settings
Make sure Print in Grayscale is not selected in the printer driver.

The printer is printing in Ink-backup Printing Mode
If the printer is printing in Ink-backup Printing Mode using a photo, black, or gray photo cartridge, colors
will print as black and white. Verify that the correct print cartridges are installed.

Wrong colors are printing
Check the print settings
Make sure Print in Grayscale is not selected in the printer driver.

Check the print cartridges
Whenever print quality noticeably decreases, you may need to clean the print cartridge. See Using the
print cartridges.
If a print cartridge is out of ink, the wrong color may print. See Inserting the print cartridges.

Printout shows bleeding colors
Check the print settings
Some media type settings (such as Transparency Films and Photo Papers) and print quality settings
(such as Best) require more ink than others. Choose different print settings in the printer driver, making
sure you select the correct media type. See Changing print settings.

Check the print cartridges
Make sure that the print cartridges have not been tampered with. Refilling processes and the use of
incompatible inks can disrupt the intricate printing system and result in reduced print quality and damage
to the printer. HP does not guarantee or support refilled print cartridges. For ordering information,
see HP supplies and accessories.

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Poor print quality and unexpected printouts

Colors do not line up properly
Check the print cartridges
The print cartridges are automatically aligned when a cartridge is replaced. However, you might notice
improvement in the print quality by performing the alignment procedure yourself. See Using the print
cartridges.

Check the graphics placement
Use the zoom or print preview feature of your software to check for gaps in the placement of graphics
on the page.

Lines or dots are missing from text or graphics
The printer may be in Ink-backup Printing Mode
The printer enters Ink-backup Printing Mode when one of the print cartridges is empty or removed.
Replace the missing print cartridge with a new one (see Inserting the print cartridges).

Verify the ink levels of the print cartridges
One of the print cartridges may be low on ink. To view the ink levels, print a diagnostics page (see
Printing a diagnostics page). For Windows, if the Toolbox is installed, you can find ink-level information
by clicking the Estimated Ink Level tab. If the print cartridge is low on ink, replace it (see Inserting the
print cartridges).

The print cartridges may need to be cleaned
Perform the auto-clean procedure (see Cleaning the print cartridges).

Check the print cartridge contact pads
The print cartridge contact pads might need cleaning. See Using the print cartridges.

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Resolving paper-feed problems
This section provides solutions to common paper-feed problems.
●

Another paper feed problem is occurring

For information on resolving jams, see Clearing jams.

Another paper feed problem is occurring
Media is not supported for the printer or tray
Use only media that is supported for the printer and the tray being used. See Understanding
specifications for supported media.

Media is not picked up from input tray
●

Make sure the media guides are set to the correct markings in the trays for the media size you are
loading. Also make sure the guides are snug, but not tight, against the stack.

●

Make sure media in the tray is not curled. Uncurl paper by bending it in the opposite direction of
the curl.

●

Make sure the tray is inserted properly.

Media is not coming out correctly
●

Make sure the output tray extension is extended, otherwise, printed pages may fall off the printer.

●

Remove excess media from the output tray. There is a limit to the number of sheets the tray can
hold.

●

If the duplex unit is not installed properly during a duplex job, media may exit through the rear of
the printer. Reinstall the duplex unit or close its cover.

Pages are skewing
Make sure that media loaded in the input tray is aligned to the right and front guides.

Multiple pages are being picked up

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●

Make sure the media guides are set to the correct markings in the trays for the media size you are
loading. Also make sure the guides are snug, but not tight, against the stack.

●

Make sure that the tray is not overloaded with paper.

●

When you load paper, avoid fanning the stack. Fanning paper can cause static electricity to build
up and intensify multiple-pick problems.

●

When reinserting a tray into the printer, do so gently. Forceful insertion with a full stack of paper
may cause sheets to slide up within the printer, causing the printer to jam or pick multiple sheets
at one time.

Resolving paper-feed problems

Troubleshooting installation issues
This section provides solutions to common installation problems.
●

Problems printing an alignment page

●

Problems installing software

Problems printing an alignment page
When print cartridges are installed or replaced, the printer automatically prints an alignment page to
align the cartridges. This process takes about seven minutes, and once complete, the alignment page
may be discarded after it is printed. If the printer does not print the page, see Troubleshooting tips and
resources.

Problems installing software
Verify the computer requirements
Make sure the computer meets the system requirements. See Printer specifications and Declaration of
Conformity.

Verify installation preliminaries
●

Before installing software on a Windows computer, ensure all other programs are closed.

●

If the computer does not recognize the path to the CD drive that you type, ensure you are specifying
the correct drive letter.

●

If the computer cannot recognize the Starter CD in the CD drive, inspect the CD for damage. You
can download the printer driver from http://www.hp.com/support/.

Reinstall the printer software
If you are using Windows and the computer cannot detect the printer, run the Scrubber utility (located
in the Utils\Scrubber folder on the Starter CD) to perform a clean printer driver uninstallation. Restart
your computer, and re-install the printer driver. See Uninstalling the printer software.

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Clearing jams
Use the following methods to locate and clear a paper jam. For information on how to avoid jams,
see Tips for avoiding paper jams.
NOTE To prevent jammed paper from tearing off inside the printer, try to grasp jammed paper
with both hands and exert even pressure on both sides while pulling the paper towards you.
WARNING! Be sure to turn off the printer and unplug it before performing this procedure.
Clearing a paper jam while printer parts are moving could cause injury.

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Turn off the printer and then unplug it.

Remove the rear access panel, pull out any jammed paper, and then reinsert the rear access panel.

Clearing jams

101

102

Remove the rear cover from the duplex unit (if installed), remove any paper, and replace the rear
cover. If the paper jam is not visible by removing the rear cover, remove the duplex unit to locate
the jam.

Lift up the output tray and remove any jammed paper from the input tray.

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Open the top cover. The print cartridge carriage should return to the right side of the printer. If the
carriage does not return to the right side, turn off the printer, and then move the carriage to the
right. Pull any jammed paper towards you.
CAUTION Do not reach into the printer when the printer is on and the print cartridge
carriage is stuck.

After you clear the jam, close all covers, turn on the printer (if you turned it off), and press the
Resume button. The printer will continue the print job on the next page. You will need to resend
any pages that were jammed in the printer.

Tips for avoiding paper jams

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●

Make sure nothing blocks the paper path.

●

Do not use media that is damaged, curled, or wrinkled. It is recommended not to use paper with
cutouts or perforations or paper that is heavily textured or embossed.

●

To ensure that media feeds properly, load only one type of media at a time in the input tray or the
manual feed slots.

●

Make sure media is loaded correctly. See Loading media in the input tray.

●

For the input tray and front manual feed slot, load the media print-side down with the right edge of
the media aligned against the right edge of the tray or slot. Make sure the paper width guide and
tray extension fit against the edges of the media. For the rear manual feed slot, load the media
print-side up.

●

Do not load more than 150 sheets of paper, or 15 envelopes, or a stack of media that exceeds the
height of the paper width guide into the input tray. Do not load more than 10 sheets of paper into
the front manual feed slot. Load only one sheet of paper at a time into the rear manual feed slot.

●

Always use media that conforms with the types, sizes, and weights listed in Selecting print
media. This section also lists tips and guidelines on recommended media.

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Resolving photo printing problems
Also see Poor print quality and unexpected printouts for additional troubleshooting information.
●

Make sure you are printing on the correct side of the media
●

Load media print-side down in the input tray and front manual feed slot.

●

Load media print-side up in the rear manual feed slot.

●

Check the print settings

Open the printer driver (see Printing a document).

On the Features tab (Windows) or the Paper Type/Quality panel (Macintosh), check the following
settings:

●

Select the appropriate photo paper type.

●

Select the highest resolution option such as Best or Maximum dpi on the print quality drop-down
list.

●

Colors are tinted or incorrect
If colors in photographs appear tinted or incorrect, follow these steps:

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Calibrate the color (see Calibrating the color). Photo print cartridges must be installed for color
calibration.

Reprint the photograph.

If colors are still tinted or incorrect, try the following steps:
●

Windows: Open the printer driver (see Printing a document), click the Color tab, and then
click More color options.

●

Macintosh: Click File and click Print. Open the Paper Type/Quality panel and click the Color
Options tab.

Adjust the color tone sliders: If the colors are too yellow, move the color tone slider towards
Cooler. If the colors are too blue, move the color tone slider towards Warmer.

Reprint the photograph.

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Resolving borderless printing problems
●

Check the print settings

Open the printer driver (see Printing a document).

On the Features tab (Windows) or the Paper Type/Quality panel (Macintosh), check the following
settings:

●

Verify that the paper size specified in the driver matches the size of the paper loaded in the input
tray.

●

Select the appropriate paper type.

Streaks appear in a light portion of a printout
If streaks appear in a light portion approximately 63.6 mm (2.5 inches) from one of the long edges of a
photograph, try the following:
●

Install a photo print cartridge (see Inserting the print cartridges).

●

Clean the print cartridges (see Cleaning the print cartridges).

Image is printed at an angle
●

If paper is twisting as it feeds or margins appear crooked, make sure the paper width guide and
tray extension fit against the edges of the paper.

●

Printing with a single print cartridge
To do borderless printing with a single print cartridge, the tri-color print cartridge must be installed.
See Printing with a single print cartridge.

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Resolving borderless printing problems

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Resolving banner printing problems
●

Make sure the paper is loaded correctly
●

Unfold and refold the paper when several sheets feed into the printer at once.

●

Make sure the unattached edge of the banner paper stack is on top and facing the printer.

●

Verify that the correct paper for banner printing is used.

Check the print settings

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Open the printer driver (see Printing a document).

On the Features tab (Windows) or the Paper Type/Quality panel (Macintosh), check the following
settings:

●

Make sure HP Banner Paper is selected as the paper type.

●

Make sure the appropriate banner size is selected.

●

Check the software
●

Verify that the software application you are using prints banners. Not all software applications
print banners.

●

If gaps appear at the ends of the sheets, verify that the printer software is operating correctly.

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Resolving automatic two-sided printing problems
NOTE You can print on both sides manually for unsupported media types. See Performing
manual duplexing.
●

Paper jam occurs inside the duplex unit
See Clearing jams for instructions.

●

Option for printing on both sides cannot be selected
●

Make sure the duplex unit is installed on the printer. Right-click the printer icon. Select
Properties. From the Device Settings tab, select Duplex Unit. Verify that the duplex unit is
installed.

●

Make sure the duplex unit is enabled in the printer driver. See Performing auto-duplexing.

●

Make sure the media type and size selected in the printer driver are supported by the duplex
unit. See Understanding specifications for supported media.

Only one side of the page prints when the print on both sides option is selected
●

Make sure the correct print options are set in both the printer driver and the application you
are using. See Performing auto-duplexing.

●

Make sure the photo paper is not curled. Photo paper should be flat before printing. See
guidelines under Printing digital photographs.

●

Make sure the media type and size selected in the printer driver are supported by the duplex
unit. See Understanding specifications for supported media.

●

Binding margin is in the wrong place

Open the printer driver (see Printing a document).

Do one of the following:

●

Windows: Click the Features tab.

●

Macintosh: Open the Two-Sided Printing Panel.

Do one of the following:
●

Windows: Select Flip Pages Up for binding along the top (tablet binding). Select a booklet
layout from the Booklet Layout drop-down list for binding along the side (book binding).

●

Macintosh: Select the binding orientation you desire (select the appropriate icon).

See Printing on both sides (duplexing) for more information.
●

Paper size changes when the print on both sides option is selected
Make sure the paper size is supported by the duplex unit, and make sure the media type and size
selected in the printer driver are supported by the duplex unit. See Understanding specifications
for supported media.

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Resolving automatic two-sided printing problems

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Resolving network printing problems
If you are having difficulties printing to a shared network printer, try the following suggestions.
●

If the Resume button is blinking, press it and wait a few seconds for printing to start.

●

If printing does not resume, open the printer's top cover and check for a paper jam. See Clearing
jams.

●

Make sure the printer is turned on and the top cover is closed.

●

Make sure the rear access panel or duplex unit is correctly installed and locked into place.

●

Make sure the print cartridges are properly installed (see Inserting the print cartridges) and that
media is properly loaded in the printer (see Loading media in the input tray).

●

Make sure the network cable and the printer cable connections are firmly in place.

●

Try printing a demo page to see if the printer is set up correctly. Make sure the printer is turned on,
press and hold the Power button, press the Resume button once, and then release the Power
button. The printer prints a demo page.
NOTE Sharing the printer in mixed Macintosh and PC networking environments is not
recommended.

After checking the printer, try to print a document from another client over the network.
If the document was sent from another client and printed successfully, your system settings are probably
not configured properly to use this printer. Check with your system administrator to solve the problem.
If the document did not print successfully from another client, print a demo page.
1.

Connect the printer to a PC that is running Windows.

Install the printer software if it is not already installed on this PC.

Open the Toolbox (see Using the Toolbox).

From the Printer Services tab, click Print a Demo Page.

If the demo page printed, your printer is working, but your network settings may be configured incorrectly.
Check with your system administrator for more information.
If the demo page did not print, this problem is likely caused by a failure in the printer or computer system.
Call the HP Customer Care Center for help (see Customer support and warranty).
Before calling, record your serial number and printer model, along with any information about your
computer system that is available.

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Printer lights reference

The printer lights indicate printer status and are useful for diagnosing printing problems. This section
contains information about the printer lights, what they indicate, and what action to take if necessary.

Right print cartridge light (photo, black, or gray print cartridge)

Left print cartridge light (tri-color print cartridge)

Cancel button

Resume button and light

Power button and light

NOTE You can also find printer light descriptions on the printer diagnostics page. See Printing
a diagnostics page.

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109

Understanding the printer lights
Printer light indication

Explanation and recommended action

Left and right print cartridge lights.

The left print cartridge light indicates tri-color print cartridge status;
the right print cartridge light indicates photo or black print cartridge
status.
The print cartridge lights can be on or blinking in combination with
the Power light and Resume light behaviors listed in this table.

Printer lights cycle.

●

On: Print cartridge is low on ink or out of ink. Replace the print
cartridge soon. See Inserting the print cartridges.

●

Blinking: Print cartridge is damaged, missing, or
incompatible. Reinstall or replace the print cartridge. See
Inserting the print cartridges. If printing with a single print
cartridge, ignore this light.

The printer lights cycle when the printer is reinitializing.
●

Power light on.

Printer is turned on and idle.
●

Power light blinks.

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Chapter 7 Printer lights reference

No action required.

Printer is printing or processing a print job.
●

Power light blinks twice, stays off, then repeats
the pattern.

No action required.

Printer is cancelling a print job.
●

No action required.

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Printer light indication

Explanation and recommended action

Power light on, Resume light blinks.

Check for one of the following conditions:

Power light off, Resume light blinks.

Power and Resume lights blink together at
same time.

Power and Resume lights blink, Left and right
print cartridge lights on.

All printer lights blink together.

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●

Printer is waiting for special media to dry. Press the Resume
button if you do not want to wait. You can change the dry time
in the printer driver. See Ink is smearing.

●

Printer is out of paper. Load paper and press the Resume
button to continue the print job.

●

There is a media/banner size mismatch. Make sure the
media/banner size selected in the printer driver matches the
media/banner size loaded in the printer. To eject the
media/banner, press the Resume button.

●

I/O stall. Make sure your system is running properly and the
printer is properly connected to your system. Turn off the
printer, and then turn it on again. Then resend the print job.
To check the system, see the guidelines in Troubleshooting.

Paper motor stall.
●

Clear the jammed paper. See Clearing jams. After clearing the
jam, press the Resume button to continue the print job.

●

If no paper jam exists, press the Resume button. If this does
not work, turn off the printer, and then turn it on again. Then
resend the print job.

Carriage stall.
●

If there is a paper jam, clear the jammed paper. See Clearing
jams. After clearing the jam, press the Resume button to
continue the print job.

●

If no paper jam exists, press the Resume button. If this does
not work, turn off the printer, and then turn it on again. Then
resend the print job.

Service station stall.
●

Open the top cover and unplug the power cord. Wait for the
Resume and Power lights to go off. Close the top cover and
plug in the power cord. Wait for the printer to reinitialize and
resend the print job.

Hardware error.
●

Make sure there is no paper jam in the printer. See Clearing
jams.

●

If you cannot resume the print job, cancel the print job. Turn
off the printer, turn it back on, and then try to print again. If the
problem persists, turn off the printer and disconnect the cable
from the printer. Reconnect the cable, turn on the printer, and
then try to print again.

Understanding the printer lights

111

Printer light indication

Explanation and recommended action

Power and Resume lights on.

Check for one of the following conditions:

Left print cartridge light on, Power light on.

Right print cartridge light on, Power light on.

Left and right print cartridge lights on, Power
light on.

●

Make sure the top cover is closed.

●

Make sure the rear access panel or duplex unit is correctly
installed and locked into place.

Tri-color print cartridge is low on ink or out of ink.
●

Reinstall or replace the print cartridge. See Inserting the print
cartridges.

●

You can still print with one print cartridge. See Printing with a
single print cartridge.

Photo or black print cartridge is low on ink or out of ink.
●

Reinstall or replace the print cartridge. See Inserting the print
cartridges.

●

You can still print with one print cartridge. See Printing with a
single print cartridge.

The left (tri-color) and right (photo or black) print cartridges are both
low on ink or out of ink.
●

Left print cartridge light blinks, Power light on.

Right print cartridge light blinks, Power light on.

Left and right print cartridge lights blink, Power
light on.

Tri-color print cartridge is damaged or missing.
●

Reinstall the print cartridge. If the error persists, replace the
print cartridge. See Inserting the print cartridges.

●

You can still print with one print cartridge. See Printing with a
single print cartridge.

Photo or black print cartridge is damaged or missing.
●

Reinstall the print cartridge. If the error persists, replace the
print cartridge. See Inserting the print cartridges.

●

You can still print with one print cartridge. See Printing with a
single print cartridge.

The left (tri-color) and right (photo or black) print cartridges are both
damaged or missing.
●

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Chapter 7 Printer lights reference

Reinstall or replace the print cartridges. See Inserting the print
cartridges.

Reinstall the print cartridge. If the error persists, replace the
print cartridge. See Inserting the print cartridges.

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Printer light indication

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Explanation and recommended action

Understanding the printer lights

113

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HP supplies and accessories

To order HP supplies and accessories from the HP World Wide Web, visit:
●

www.hpshopping.com (U.S.)

●

www.hpshopping.ca (Canada)

●

www.hp.com/eur/hpoptions (Europe)

●

www.hp.com/paper (Asia/Pacific)

You can also order printing supplies using the Toolbox. This section contains the following
information:

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●

Ordering printing supplies through the Toolbox

●

Accessories

●

Supplies

115

Ordering printing supplies through the Toolbox
The Toolbox lets you order print cartridges directly from your computer. There are three requirements
to use this feature:
●

The Toolbox must be installed on your computer (supported on Windows only).

●

The printer must be connected to your computer with a USB cable.

●

You must have Internet access.

To order directly through the Toolbox:
1.

Click Start, point to Programs, pint to HP Photosmart Pro B8300 series, and then click
HP Photosmart Pro B8300 series Toolbox.
-orIn the status area of the Windows taskbar (near the clock), click the Toolbox icon.

116

On the Printer Status tab, click Cartridge Information, and then click Order Supplies. The
default browser opens and displays a Web site from which you can purchase printing supplies.

Follow the instructions on the Web site to select and order printing supplies.

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Accessories
Following is a list of printer accessories.

Automatic two-sided printing accessory
HP automatic two-sided printing accessory

USB cable
HP USB A-B (2 m)
HP USB A-B (3 m)

Network interface
HP Jetdirect 175X external print server (USB)
HP Jetdirect 310X external print server (USB)

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Accessories

117

Supplies
Following is a list of printer supplies. To order supplies online, go to:
●

www.hpshopping.com (U.S.)

●

www.hpshopping.ca (Canada)

●

www.hp.com/eur/hpoptions (Europe)

●

www.hp.com/paper (Asia/Pacific)
NOTE The availability of printer supplies varies by country/region.

Print cartridges
Use only the replacement cartridges that have the same cartridge number as the print cartridge you are
replacing. See Supported print cartridges.

Photo papers
Media

Sizes

HP Premium Photo Paper

10 x 15 cm (4 x 6 inches)
10 x 15 cm (4 x 6 inches), borderless
210 x 297 mm (8.27 x 11.69 inches), A4, satin matte
210 x 297 mm (8.27 x 11.69 inches), A4, glossy
10 x 15 cm (4 x 6 inches), with tab, satin matte
10 x 15 cm (4 x 6 inches), with tab
297 x 420 mm (11.7 x 16.54 inches), A3
215.9 x 279.4 mm (8.5 x 11 inches), A

HP Photo Paper, Glossy

210 x 297 mm (8.27 x 11.69 inches), A4
215.9 x 279.4 mm (8.5 x 11 inches), A
10 x 15 cm (4 x 6 inches), with tab

HP Everyday Photo Paper, Semi-Gloss

10 x 15 cm (4 x 6 inches), with tab
215.9 x 279.4 mm (8.5 x 11 inches), A
210 x 297 mm (8.27 x 11.69 inches), A4

HP Everyday Photo Paper, Matte

215.9 x 279.4 mm (8.5 x 11 inches), A

HP Premium High-Gloss Film

215.9 x 279.4 mm (8.5 x 11 inches), A
210 x 297 mm (8.27 x 11.69 inches), A4

HP Premium Plus Photo

10 x 15 cm (4 x 6 inches), borderless
210 x 297 mm (8.27 x 11.69 inches), A4
10 x 15 cm (4 x 6 inches), with tab

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Media

Sizes
10 x 30 cm (4 x 12 inches), panorama
297 x 420 mm (11.7 x 16.5 inches), A3
215.9 x 279.4 mm (8.5 x 11 inches), A
13 x 18 cm (5 x 7 inches), borderless

HP Colorfast Photo Paper, Glossy

215.9 x 279.4 mm (8.5 x 11 inches), A
210 x 297 mm (8.27 x 11.69 inches), A4

HP Advanced Photo Paper, Glossy

215.9 x 279.4 mm (8.5 x 11 inches), A
210 x 297 mm (8.27 x 11.69 inches)

Inkjet papers
Media

Sizes

HP Bright White Paper

210 x 297 mm (8.27 x 11.69 inches), A4
297 x 420 mm (11.7 x 16.5 inches), A3
215.9 x 279.4 mm (8.5 x 11 inches), A
279.4 x 431.8 (11 x 17 inches), B

HP Premium Paper

210 x 297 mm (8.27 x 11.69 inches), A4
297 x 420 mm (11.7 x 16.5 inches), A3

HP Premium Presentation Paper

215.9 x 279.4 mm (8.5 x 11 inches), A
279.4 x 431.8 (11 x 17 inches), B

HP Photo and Project Paper, Matte

215.9 x 279.4 mm (8.5 x 11 inches), A

Transparency films
Media

Sizes

HP Premium Inkjet Transparency Film

210 x 297 mm (8.27 x 11.69 inches), A4

HP Premium Plus Inkjet Transparency Film

210 x 297 mm (8.27 x 11.69 inches), A4

Specialty papers

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Media

Sizes

HP Banner Paper

210 x 297 mm (8.27 x 11.69 inches), A4

HP Iron-on Transfers (for light and white color fabrics)

210 x 297 mm (8.27 x 11.69 inches), A4

HP Full-Sheet Labels

215.9 x 279.4 mm (8.5 x 11 inches), A

HP Address Labels, 33.86 x 101.6 mm (1 1/3 x 4 inches)

215.9 x 279.4 mm (8.5 x 11 inches), A

Supplies

119

Media

Sizes

HP Address Labels, 25.4 x 66.67 mm (1 2 5/8 inches)

215.9 x 279.4 mm (8.5 x 11 inches), A

HP Shipping Labels, 50.8 x 101.6 mm (2 x 4 inches)

215.9 x 279.4 mm (8.5 x 11 inches), A

HP Shipping Labels, 84.6 x 101.6 mm (3 1/3 x 4 inches)

215.9 x 279.4 mm (8.5 x 11 inches), A

HP Note Cards

152.4 x 203.2 mm (6 x 8 inches)

HP Note Cards (with content CD)

152.4 x 203.2 mm (6 x 8 inches)

HP Note Cards (with Disney friends)

152.4 x 203.2 mm (6 x 8 inches)

HP Holiday Photo Cards

101.6 x 203.2 mm (4 x 8 inches)

Greeting cards
Media

Sizes

HP Photo Greeting Cards, 1/2 fold

215.9 x 279.4 mm (8.5 x 11 inches), A

HP Photo Greeting Cards, Glossy, 1/2 fold

210 x 297 mm (8.27 x 11.69 inches), A4

HP Textured Greeting Cards, White, 1/2 fold

215.9 x 279.4 mm (8.5 x 11 inches), A

HP Textured Greeting Cards, Ivory, 1/2 fold

215.9 x 279.4 mm (8.5 x 11 inches), A

HP Textured Greeting Cards, Cream, 1/2 fold

210 x 297 mm (8.27 x 11.69 inches), A4

HP Linen Greeting Cards, White, 1/2 fold

215.9 x 279.4 mm (8.5 x 11 inches), A

HP Linen Greeting Cards, Ivory, 1/2 fold

215.9 x 279.4 mm (8.5 x 11 inches), A

HP Matte Greeting Cards, White, 1/4 fold

215.9 x 279.4 mm (8.5 x 11 inches), A
210 x 297 mm (8.27 x 11.69 inches), A4

HP Matte Greeting Cards, White, 1/2 fold (with Disney
friends)

210 x 297 mm (8.27 x 11.69 inches), A4

Brochure papers
Media

Sizes

HP Brochure & Flyer Paper, Gloss

215.9 x 279.4 mm (8.5 x 11 inches), A
297 x 420 mm (11.7 x 16.5 inches), A3

HP Brochure & Flyer Paper, two-sided, glossy

215.9 x 279.4 mm (8.5 x 11 inches), A
210 x 297 mm (8.27 x 11.69 inches), A4

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HP Brochure & Flyer Paper, Matte

215.9 x 279.4 mm (8.5 x 11 inches), A

HP Matte Tri-fold Brochure Paper

215.9 x 279.4 mm (8.5 x 11 inches), A

HP Matte Tri-fold Brochure Paper, two-sided, glossy

215.9 x 279.4 mm (8.5 x 11 inches), A

Chapter 8 HP supplies and accessories

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Customer support and warranty

The information in this section suggests solutions to common problems. If your printer is not operating
properly and the suggestions in this guide do not solve your problem, try using one of the following
support services to obtain assistance.

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Obtaining electronic support

●

HP Instant Support

●

HP Telephone Support

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Hewlett-Packard Limited Warranty Statement

121

Obtaining electronic support
You can obtain support from HP from the following electronic sources:
●

Web
Visit the printer Web site on hp.com for the latest software, product, operating system, and support
information: http://www.hp.com/support/.

●

Toolbox (Windows)
The Toolbox provides easy, step-by-step solutions to common printing problems. See Using the
Toolbox.

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HP Instant Support
HP Instant Support is a Web-based tool that provides product-specific services, troubleshooting tips,
and information about your printer's ink and media usage. You must have an Internet connection to use
HP Instant Support.
To access HP Instant Support, open the Toolbox and click HP Instant Support on the Information tab.
NOTE HP Instant Support Web pages are dynamically created. Do not bookmark this site;
always access it from the Toolbox.

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HP Instant Support

123

HP Telephone Support
During the warranty period, you may obtain assistance from the HP Customer Care Center.
●

Before you call

●

Telephone support numbers

Before you call
To assist our Customer Care Center representatives to serve you better, prepare the following
information before calling.
1.

Print the printer diagnostics page. See Printing a diagnostics page. If the printer does not print, get
the following information ready:
●

model number and serial number (check the back of the printer.)

●

printer model

Check the operating system that you are using, such as Windows 2000.

If the printer is connected to the network, check the network operating system, such as Windows NT
Server 4.0.

Obtain the printer driver and version number of the printer software, such as HP Photosmart Pro
B8300 Version: 2.325.0.0.
To find the printer driver version number in the printer driver, right-click the printer icon. Select
Properties and click About. The version number displays in the Driver files list.

If you have a problem printing from a particular application, note the application and version
number.

Telephone support numbers
In many locations, HP provides toll-free telephone support during the warranty period. However, some
of the support numbers might not be toll free.
For the most current list of telephone support numbers, see http://www.hp.com/support.

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HP Telephone Support

125

Hewlett-Packard Limited Warranty Statement
HP product

Duration of limited warranty

Software Media

90 days

Printer

1 year

Print or Ink cartridges

Until the HP ink is depleted or the “end of warranty” date printed
on the cartridge has been reached, whichever occurs first. This
warranty does not cover HP ink products that have been refilled,
remanufactured, refurbished, misused, or tampered with.

Accessories

1 year unless otherwise stated

A. Extent of limited warranty
1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects
in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the
customer.
2. For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not
warrant that the operation of any product will be interrupted or error free.
3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover
any other problems, including those that arise as a result of:
a. Improper maintenance or modification;
b. Software, media, parts, or supplies not provided or supported by HP;
c. Operation outside the product's specifications;
d. Unauthorized modification or misuse.
4. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either the warranty to the
customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of
a non-HP or refilled cartridge or an expired ink cartridge, HP will charge its standard time and materials charges to
service the printer for the particular failure or damage.
5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's
warranty, HP shall either repair or replace the product, at HP's option.
6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall,
within a reasonable time after being notified of the defect, refund the purchase price for the product.
7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.
8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the
product being replaced.
9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance.
10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts
for additional warranty services, such as on-site service, may be available from any authorized HP service facility in
countries where the product is distributed by HP or by an authorized importer.
B. Limitations of warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY
OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR
PURPOSE.
C. Limitations of liability
1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and
exclusive remedies.
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN
THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
D. Local law
1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary
from state to state in the United States, from province to province in Canada, and from country to country elsewhere in
the world.
2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed
modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty
Statement may not apply to the customer. For example, some states in the United States, as well as some governments
outside the United States (including provinces in Canada), may:
a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer
(e.g., the United Kingdom);
b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or
c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer
cannot disclaim, or allow limitations on the duration of implied warranties.
3. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.
HP Limited Warranty
Dear Customer,
You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your
country.
You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not
in any way affected by this HP Limited Warranty.
Ireland: Hewlett-Packard Ireland Ltd. 30 Herbert Street IRL-Dublin 2
United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN

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10 Printer specifications and Declaration
of Conformity

This section contains the following information:

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Printer specifications

●

Declaration of Conformity

127

Printer specifications
Print Method

Drop-on-demand thermal inkjet printing
Fast
Draft

Fast
Normal

Normal

Best

Black Text

30 ppm

8.7 ppm

8.0 ppm

0.6 ppm

Color Text

20 ppm

7.5 ppm

6.0 ppm

1.5 ppm

Full Page Color

8.0 ppm

2.5 ppm

1.9 ppm

0.5 ppm

Photo Paper,
bordered, 4 ink
10 x 15 cm
(4 x 6 inches)

Color Photo

0.4 ppm

0.6 ppm

0.9 ppm

1.5 ppm

Photo Paper,
borderless,
6 ink 10 x 15 cm
(4 x 6 inches)

Color Photo

0.5 ppm

0.8 ppm

1.1 ppm

2.0 ppm

Print Speed*
Plain Paper
(Letter/A4)

*Approximate figures. Exact speed depends on the system
configuration, software program, and document complexity.
Color
Resolution

Maximum of 4800 x 1200 dpi*

Printer
Command
Languages

HP PCL Level 3e

Software
Compatibility

Microsoft Windows (2000 or XP); Mac OS X (V10.3 and V10.4); MSDOS applications

Fonts

8 built-in fonts, 4 each in portrait and landscape orientations: CG
Times, CG Times Italic; Courier, Courier Italic; Letter Gothic, Letter
Gothic Italic; Univers, Univers Italic (Euro Symbol supported)

Smart Software
Features

In-box printer driver features:

*Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi.
This setting might temporarily use a large amount of hard disk space
(400 MB or more) and will print more slowly. A photo cartridge, if
present, further enhances the print quality.

Borderless Printing, Minimize Margins*, HP Digital Photography,
Customizing paper size, Print on Both Sides, Booklet printing, Pages
per Sheet, Tiling*, Resizing Options, Color Management, Mirror
Image*, Print preview*, Print All Text as Black, Print in Grayscale, Print
in Sepia*, ColorSync**
Note: *Windows only; **Macintosh only
Media Types
and Sizes

Paper: Plain, inkjet, photo, glossy, banner
Standard US: Letter (8.5 x 11 inches), Legal (8.5 x 14 inches), Tabloid
(11 x 17 inches), Super B (13 x 9 inches), Executive
(7.25 x 10.5 inches), Statement (5.5 x 8.5 inches), Photo (4 x 6 inches)
Standard International: A6 (105 x 148.5 mm), A5 (148.5 x 210 mm),
A4 (210 x 297 mm), A3 (297 x 420 mm), A3+ (330 x 482 mm), JISB4 (257 x 364 mm), JIS-B5 (182 x 257 mm)
Transparencies: US Letter (8.5 x 11 inches), A4 (210 x 297 mm)

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Envelopes: US No. 10 (4.12 x 9.5 inches), US A2 Invitation
(4.37 x 5.57 inches), US Monarch (3.87 x 7.5 inches), European DL
(110 x 220 mm), C5 (162 x 229 mm), C6 (114 x 162 mm)
Index Cards: US Index card (4 x 6 inches), US Index card
(5 x 8 inches), A6 card (105 x 148.5 mm)
Labels: US Labels (8.5 x 11 inches), A4 Labels (210 x 297 mm)
Custom size: 89.9 x 146.05 mm (3.54 x 5.75 inches) to
330.2 x 1,270 mm (13 x 50 inches)
Media Handling

Recommended
Media Weight

Input tray:

Up to 19 mm (0.75 inches) or up to 150 sheets
plain paper; up to 15 envelopes; up to 60 cards;
up to 30 transparencies or labels; photo media

Front manual feed
slot:

Up to 10 sheets plain paper; up to 5 envelopes
or cards; up to 8 transparencies; photo media

Rear manual feed
slot:

Single sheet; thick media (up to 0.3 mm);
envelopes; cards; transparencies; labels

Optional
automatic twosided printing
accessory (duplex
unit):

13 x 19 inches, 11 x 17 inches, Legal, Letter,
Executive, A3+, A3, A4, and B5 (JIS). Does not
support banners, index cards, envelopes, or
custom sizes smaller than B5 (JIS) or larger
than 13 x 19 inches/A3+.

Output tray
capacity:

Up to 75 sheets

Paper:

60 to 135 g/m2 (16 to 36 lb bond) using input
tray or front manual feed slot, and up to
280 g/m2 (74 lb bond) using rear manual feed
slot

Envelopes:

75 to 90 g/m2 (20 to 24 lb bond)

Cards:

110 to 200 g/m2 (110 lb index) using rear
manual feed slot

I/O Interface

Universal Serial Bus (USB)

Printer Memory

16 MB of built-in RAM

Dimensions

HP Photosmart Pro
B8300:

574.5 mm (22.62 inches) (width) by
186.3 mm (7.33 inches) (height) by
409.5 mm (16.12 inches) (depth)
With input tray fully extended: 631.0 mm
(24.84 inches) (depth)

Weight

HP Photosmart Pro
B8300:

11 kg (24.25 lb)

Duty Cycle

Up to 5,000 pages/month

Power Supply

Built-in Universal Power Supply

Power
Requirements

Input 100-240V AC, 1300 mA 50/60Hz
Output 32V DC, 1500mA

Power
Consumption

ENWW

60 watts maximum

Printer specifications

129

Operating
Environment

Operating temperature: 5˚ to 40˚C (41˚ to 104˚F)
Recommended operating conditions: 15˚ to 30˚C (59˚ to 95˚F)
Storage temperature: –40˚ to 60˚C (–40˚ to 140˚F)
Relative humidity: 20 to 80% RH non-condensing
Noise levels per ISO 9296: Sound power LwAD: 6.1 B(A)

System
Requirements

Minimum
Windows 2000: Pentium 300 MHz, 64 MB RAM, 145 MB hard disk
space
Windows XP 32 bit edition: Pentium 300 MHz, 64 MB RAM, 145 MB
hard disk space
Mac OS X: G3 (except original PowerBook G3), 128 MB RAM
Internet Explorer 4.0
Recommended
Windows 2000: Pentium 300 MHz, 64 MB RAM, 175 MB hard disk
space
Windows XP 32 bit edition: Pentium 300 MHz, 128 MB RAM, 190 MB
hard disk space
Mac OS X: G4 800 MHz, 256 MB RAM
Internet Explorer 5.0 or later

Warranty

1-year limited warranty

Product
Certifications

Safety Certifications: CCC S&E (China), CSA (Canada), PSB
(Singapore), UL (USA), TUV-GS (Germany), K Mark (Korea), CE
(European Union)
EMC Certifications: FCC Title 47 CFR Part 15 Class B (USA), CTICK
(Australia and New Zealand), MIC Mark (Korea), CE (European
Union), BSMI (Taiwan), GOST (Russia), ICES (Canada)

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Declaration of Conformity
Declaration of Conformity
According to ISO/IEC Guide 22 and EN 45014
Manufacturer's Name:
Manufacturer's Address:

Hewlett-Packard Singapore (Pte) Ltd
Imaging and Printing Manufacturing Operation Singapore,
60 Alexandra Terrace, #07-01, The Comtech, Singapore, 118502

declares, that the product
Product Name:

Regulatory Model Number (1):
Product Number:

HP Deskjet 9800, HP Deskjet 9800d
HP Deskjet 9803, HP Deskjet 9803d
HP Deskjet 9808, HP Deskjet 9808d
HP Deskjet 9860/9868
HP Photosmart Pro B8300 series
SNPRC-0405
C8165A/B, C8166A/B
C8165C, C8166C
C8165D, C8166D
C8183A/D

Product Accessory Number:

C8492A/B/C/D
C8258A/HP Automatic Two-Sided Printing Accessory
Product Options: All

Conforms to the following Product Specifications:
Safety:

IEC 60950-1: 2001 / EN 60950-1:2001
EN 60825-1:1994 + A1:2002 + A2:2001 Class 1 for LEDs

EMC:

CISPR 22: 1997 / EN 55022:1998 Class B (2)
CISPR 24:1997 + A1 + A2 / EN 55024: 1998 + A1 + A2
IEC 61000-3-2:2000 / EN 61000-3-2:2000
IEC 61000-3-3:1994 + A1:2001 / EN 61000-3-3:1995 + A1:2001
FCC Title 47 CFR, Part 15 Class B / VCCI-2 (2)
ICES-003 Issue 4

Supplementary Information:
The product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC and the EMC Directive 89/336/EEC, and carries
the CE marking accordingly.
(1) This product is assigned a Regulatory model number that stays with the regulatory aspects of the design. The Regulatory Model Number
is the main product identifier in the regulatory documentation and test reports, this number should not be confused with the marketing name
or the product numbers.
(2) The product was tested in a typical configuration with Hewlett Packard personal computer systems.
Chan Kum Yew
Director, Quality
Local contact for regulatory topics only:
European Contact: Hewlett-Packard GmbH, Department HQ-TRE / Standards Europe, Herrenberger Strasse 140, D-71034 Böblingen,
Germany
USA Contact: Hewlett-Packard Company, HPCC, 20555 S.H. 249 Houston, Texas, 77070
Australia Contact: Hewlett Packard Australia Ltd, Product Regulations Manager, 31-41 Joseph Street, Blackburn, Victoria 3130, Australia.
Singapore, 20 April 2006

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Declaration of Conformity

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Chapter 10 Printer specifications and Declaration of Conformity

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11 Regulatory information

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●

FCC statement

●

Miscellaneous regulatory information

●

Environmental product stewardship program

●

Disposal of Waste Equipment by Users in Private Households in the European Union

133

FCC statement
The U.S. Federal Communications Commission (in 47 cfr 15.105) has specified that the following notices
be brought to the attention of users of this product.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
●

Reorient or relocate the receiving antenna.

●

Increase the separation between the equipment and receiver.

●

Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.

●

Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Modifications (part 15.21): The FCC requires the user to be notified that any changes or modifications
made to this device that are not expressly approved by HP may void the user's authority to operate the
equipment.
For further information, contact the Manager of Corporate Product Regulations, Hewlett-Packard
Company, 3000 Hanover Street, Palo Alto, CA 94304, (650) 857–1501.

Notice to Users in Korea

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Chapter 11 Regulatory information

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Miscellaneous regulatory information
LEDs classification

Regulatory model number
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The
Regulatory Model Number for your product is SNPRC-0405. This regulatory number should not be
confused with the marketing name (e.g., HP Photosmart Pro B8300 series) or product numbers (e.g.,
C8492A or C8492B).

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Miscellaneous regulatory information

135

Environmental product stewardship program
Hewlett-Packard encourages customers to recycle used electronic hardware, HP original print
cartridges, and rechargeable batteries. HP is committed to providing quality products in an
environmentally sound manner. Design for recycling has been incorporated into this product. The
number of materials has been kept to a minimum while ensuring proper functionality and reliability.
Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy
to locate, access, and remove using common tools. High priority parts have been designed to access
quickly for efficient disassembly and repair.
For more information, visit HP's Commitment to the Environment Web site at: http://www.hp.com/hpinfo/
globalcitizenship/environment/index.html.

Paper Use
This product is suited for the use of recycled paper according to the DIN 19309 and EN 12281:2002.

Plastics
Plastic parts over 25 grams are marked according to the international standards that enhance the ability
to identify plastics for recycling purposes at the end of product life.

Recycling program
HP offers an increasing number of product return and recycling programs in many countries/regions,
and partners with some of the largest electronic recycling centers throughout the world. HP conserves
resources by reselling some of its most popular products. For more information regarding recycling of
HP products, please visit:
http://www.hp.com/hpinfo/globalcitizenship/environment/recycle

HP inkjet supplies recycling program
HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is available
in many countries/regions, and lets you recycle used print cartridges and ink cartridges free of charge.
For more information, go to the following Web site:
http://www.hp.com/hpinfo/globalcitizenship/environment/recycle

Materials handling
This HP product contains materials that might require special handling at end-of-life.

Energy consumption - Energy Star
Power usage drops significantly while in PowerSave mode, which saves natural resources and saves
money without affecting the high performance of this product. This product qualifies for ENERGY
STAR® (version 3.0), which is a voluntary program to encourage the development of energy-efficient
office products.

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ENERGY STAR® is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR® Partner,
HP has determined this product meets ENERGY STAR® guidelines for energy efficiency.
For more information on ENERGY STAR® guidelines, go to the following Web site:
http://www.energystar.gov

Energy consumption - Federal Energy Management Program
This product meets the Federal Energy Management Program (FEMP) requirements, the US government
energy savings initiative aimed at reducing power when the product is turned OFF.
Energy consumption in standby mode: See the product specifications.
Energy consumption in off-mode: When the product is off, an amount of energy is still being
consumed. Energy consumption can by prevented by turning the product power off, then disconnecting
the end of the product power cord from the electrical source.

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137

English
Français

Évacuation des équipements usagés par les utilisateurs dans les foyers privés au sein de l'Union européenne
La présence de ce symbole sur le produit ou sur son emballage indique que vous ne pouvez pas vous débarrasser de ce produit de la même façon que vos déchets courants.
Au contraire, vous êtes responsable de l'évacuation de vos équipements usagés et, à cet effet, vous êtes tenu de les remettre à un point de collecte agréé pour le recyclage des
équipements électriques et électroniques usagés. Le tri, l'évacuation et le recyclage séparés de vos équipements usagés permettent de préserver les ressources naturelles et de
s'assurer que ces équipements sont recyclés dans le respect de la santé humaine et de l'environnement. Pour plus d'informations sur les lieux de collecte des équipements usagés,
veuillez contacter votre mairie, votre service de traitement des déchets ménagers ou le magasin où vous avez acheté le produit.

Deutsch

Entsorgung von Elektrogeräten durch Benutzer in privaten Haushalten in der EU
Dieses Symbol auf dem Produkt oder dessen Verpackung gibt an, dass das Produkt nicht zusammen mit dem Restmüll entsorgt werden darf. Es obliegt daher Ihrer Verantwortung,
das Gerät an einer entsprechenden Stelle für die Entsorgung oder Wiederverwertung von Elektrogeräten aller Art abzugeben (z.B. ein Wertstoffhof). Die separate Sammlung und
das Recyceln Ihrer alten Elektrogeräte zum Zeitpunkt ihrer Entsorgung trägt zum Schutz der Umwelt bei und gewährleistet, dass sie auf eine Art und Weise recycelt werden, die
keine Gefährdung für die Gesundheit des Menschen und der Umwelt darstellt. Weitere Informationen darüber, wo Sie alte Elektrogeräte zum Recyceln abgeben können, erhalten
Sie bei den örtlichen Behörden, Wertstoffhöfen oder dort, wo Sie das Gerät erworben haben.

Italiano

Smaltimento di apparecchiature da rottamare da parte di privati nell'Unione Europea
Questo simbolo che appare sul prodotto o sulla confezione indica che il prodotto non deve essere smaltito assieme agli altri rifiuti domestici. Gli utenti devono provvedere allo
smaltimento delle apparecchiature da rottamare portandole al luogo di raccolta indicato per il riciclaggio delle apparecchiature elettriche ed elettroniche. La raccolta e il riciclaggio
separati delle apparecchiature da rottamare in fase di smaltimento favoriscono la conservazione delle risorse naturali e garantiscono che tali apparecchiature vengano rottamate
nel rispetto dell'ambiente e della tutela della salute. Per ulteriori informazioni sui punti di raccolta delle apparecchiature da rottamare, contattare il proprio comune di residenza,
il servizio di smaltimento dei rifiuti locale o il negozio presso il quale è stato acquistato il prodotto.

Español

Eliminación de residuos de aparatos eléctricos y electrónicos por parte de usuarios domésticos en la Unión Europea
Este símbolo en el producto o en el embalaje indica que no se puede desechar el producto junto con los residuos domésticos. Por el contrario, si debe eliminar este tipo de residuo,
es responsabilidad del usuario entregarlo en un punto de recogida designado de reciclado de aparatos electrónicos y eléctricos. El reciclaje y la recogida por separado de estos
residuos en el momento de la eliminación ayudará a preservar recursos naturales y a garantizar que el reciclaje proteja la salud y el medio ambiente. Si desea información adicional
sobre los lugares donde puede dejar estos residuos para su reciclado, póngase en contacto con las autoridades locales de su ciudad, con el servicio de gestión de residuos
domésticos o con la tienda donde adquirió el producto.

Česky

Likvidace vysloužilého zařízení uživateli v domácnosti v zemích EU
Tato značka na produktu nebo na jeho obalu označuje, že tento produkt nesmí být likvidován prostým vyhozením do běžného domovního odpadu. Odpovídáte za to, že vysloužilé
zařízení bude předáno k likvidaci do stanovených sběrných míst určených k recyklaci vysloužilých elektrických a elektronických zařízení. Likvidace vysloužilého zařízení
samostatným sběrem a recyklací napomáhá zachování přírodních zdrojů a zajišťuje, že recyklace proběhne způsobem chránícím lidské zdraví a životní prostředí. Další informace
o tom, kam můžete vysloužilé zařízení předat k recyklaci, můžete získat od úřadů místní samosprávy, od společnosti provádějící svoz a likvidaci domovního odpadu nebo v
obchodě, kde jste produkt zakoupili.

Dansk

Bortskaffelse af affaldsudstyr for brugere i private husholdninger i EU
Dette symbol på produktet eller på dets emballage indikerer, at produktet ikke må bortskaffes sammen med andet husholdningsaffald. I stedet er det dit ansvar at bortskaffe
affaldsudstyr ved at aflevere det på dertil beregnede indsamlingssteder med henblik på genbrug af elektrisk og elektronisk affaldsudstyr. Den separate indsamling og genbrug af dit
affaldsudstyr på tidspunktet for bortskaffelse er med til at bevare naturlige ressourcer og sikre, at genbrug finder sted på en måde, der beskytter menneskers helbred samt miljøet.
Hvis du vil vide mere om, hvor du kan aflevere dit affaldsudstyr til genbrug, kan du kontakte kommunen, det lokale renovationsvæsen eller den forretning, hvor du købte produktet.

Nederlands

Afvoer van afgedankte apparatuur door gebruikers in particuliere huishoudens in de Europese Unie
Dit symbool op het product of de verpakking geeft aan dat dit product niet mag worden afgevoerd met het huishoudelijk afval. Het is uw verantwoordelijkheid uw afgedankte
apparatuur af te leveren op een aangewezen inzamelpunt voor de verwerking van afgedankte elektrische en elektronische apparatuur. De gescheiden inzameling en verwerking
van uw afgedankte apparatuur draagt bij tot het sparen van natuurlijke bronnen en tot het hergebruik van materiaal op een wijze die de volksgezondheid en het milieu beschermt.
Voor meer informatie over waar u uw afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw woonplaats, de reinigingsdienst
of de winkel waar u het product hebt aangeschaft.

Eesti

Eramajapidamistes kasutuselt kõrvaldatavate seadmete käitlemine Euroopa Liidus
Kui tootel või toote pakendil on see sümbol, ei tohi seda toodet visata olmejäätmete hulka. Teie kohus on viia tarbetuks muutunud seade selleks ettenähtud elektri- ja
elektroonikaseadmete utiliseerimiskohta. Utiliseeritavate seadmete eraldi kogumine ja käitlemine aitab säästa loodusvarasid ning tagada, et käitlemine toimub inimeste tervisele
ja keskkonnale ohutult. Lisateavet selle kohta, kuhu saate utiliseeritava seadme käitlemiseks viia, saate küsida kohalikust omavalitsusest, olmejäätmete utiliseerimispunktist või
kauplusest, kust te seadme ostsite.
Hävitettävien laitteiden käsittely kotitalouksissa Euroopan unionin alueella
Tämä tuotteessa tai sen pakkauksessa oleva merkintä osoittaa, että tuotetta ei saa hävittää talousjätteiden mukana. Käyttäjän velvollisuus on huolehtia siitä, että hävitettävä laite
toimitetaan sähkö- ja elektroniikkalaiteromun keräyspisteeseen. Hävitettävien laitteiden erillinen keräys ja kierrätys säästää luonnonvaroja. Näin toimimalla varmistetaan myös,
että kierrätys tapahtuu tavalla, joka suojelee ihmisten terveyttä ja ympäristöä. Saat tarvittaessa lisätietoja jätteiden kierrätyspaikoista paikallisilta viranomaisilta, jäteyhtiöiltä tai
tuotteen jälleenmyyjältä.

Latviski
Lietuviškai
Polski

Utylizacja zużytego sprzętu przez użytkowników domowych w Unii Europejskiej
Symbol ten umieszczony na produkcie lub opakowaniu oznacza, że tego produktu nie należy wyrzucać razem z innymi odpadami domowymi. Użytkownik jest odpowiedzialny za
dostarczenie zużytego sprzętu do wyznaczonego punktu gromadzenia zużytych urządzeń elektrycznych i elektronicznych. Gromadzenie osobno i recykling tego typu odpadów
przyczynia się do ochrony zasobów naturalnych i jest bezpieczny dla zdrowia i środowiska naturalnego. Dalsze informacje na temat sposobu utylizacji zużytych urządzeń można
uzyskać u odpowiednich władz lokalnych, w przedsiębiorstwie zajmującym się usuwaniem odpadów lub w miejscu zakupu produktu.
Descarte de equipamentos por usuários em residências da União Européia
Este símbolo no produto ou na embalagem indica que o produto não pode ser descartado junto com o lixo doméstico. No entanto, é sua responsabilidade levar os equipamentos
a serem descartados a um ponto de coleta designado para a reciclagem de equipamentos eletro-eletrônicos. A coleta separada e a reciclagem dos equipamentos no momento do
descarte ajudam na conservação dos recursos naturais e garantem que os equipamentos serão reciclados de forma a proteger a saúde das pessoas e o meio ambiente. Para obter
mais informações sobre onde descartar equipamentos para reciclagem, entre em contato com o escritório local de sua cidade, o serviço de limpeza pública de seu bairro ou a loja
em que adquiriu o produto.
Postup používateľov v krajinách Európskej únie pri vyhadzovaní zariadenia v domácom používaní do odpadu
Tento symbol na produkte alebo na jeho obale znamená, že nesmie by vyhodený s iným komunálnym odpadom. Namiesto toho máte povinnos odovzda toto zariadenie na zbernom
mieste, kde sa zabezpečuje recyklácia elektrických a elektronických zariadení. Separovaný zber a recyklácia zariadenia určeného na odpad pomôže chráni prírodné zdroje a
zabezpečí taký spôsob recyklácie, ktorý bude chráni ľudské zdravie a životné prostredie. Ďalšie informácie o separovanom zbere a recyklácii získate na miestnom obecnom úrade,
vo firme zabezpečujúcej zber vášho komunálneho odpadu alebo v predajni, kde ste produkt kúpili.

Slovenščina

Europos Sąjungos vartotojų ir privačių namų ūkių atliekamos įrangos išmetimas
Šis simbolis ant produkto arba jo pakuotės nurodo, kad produktas negali būti išmestas kartu su kitomis namų ūkio atliekomis. Jūs privalote išmesti savo atliekamą įrangą atiduodami
ją į atliekamos elektronikos ir elektros įrangos perdirbimo punktus. Jei atliekama įranga bus atskirai surenkama ir perdirbama, bus išsaugomi natūralūs ištekliai ir užtikrinama, kad
įranga yra perdirbta žmogaus sveikatą ir gamtą tausojančiu būdu. Dėl informacijos apie tai, kur galite išmesti atliekamą perdirbti skirtą įrangą kreipkitės į atitinkamą vietos tarnybą,
namų ūkio atliekų išvežimo tarnybą arba į parduotuvę, kurioje pirkote produktą.

Português

A hulladékanyagok kezelése a magánháztartásokban az Európai Unióban
Ez a szimbólum, amely a terméken vagy annak csomagolásán van feltüntetve, azt jelzi, hogy a termék nem kezelhető együtt az egyéb háztartási hulladékkal. Az Ön feladata,
hogy a készülék hulladékanyagait eljuttassa olyan kijelölt gyűjtőhelyre, amely az elektromos hulladékanyagok és az elektronikus berendezések újrahasznosításával foglalkozik.
A hulladékanyagok elkülönített gyűjtése és újrahasznosítása hozzájárul a természeti erőforrások megőrzéséhez, egyúttal azt is biztosítja, hogy a hulladék újrahasznosítása az
egészségre és a környezetre nem ártalmas módon történik. Ha tájékoztatást szeretne kapni azokról a helyekről, ahol leadhatja újrahasznosításra a hulladékanyagokat, forduljon
a helyi önkormányzathoz, a háztartási hulladék begyűjtésével foglalkozó vállalathoz vagy a termék forgalmazójához.
Lietotāju atbrīvošanās no nederīgām ierīcēm Eiropas Savienības privātajās mājsaimniecībās
Šis simbols uz ierīces vai tās iepakojuma norāda, ka šo ierīci nedrīkst izmest kopā ar pārējiem mājsaimniecības atkritumiem. Jūs esat atbildīgs par atbrīvošanos no nederīgās
ierīces, to nododot norādītajā savākšanas vietā, lai tiktu veikta nederīgā elektriskā un elektroniskā aprīkojuma otrreizējā pārstrāde. Speciāla nederīgās ierīces savākšana un
otrreizējā pārstrāde palīdz taupīt dabas resursus un nodrošina tādu otrreizējo pārstrādi, kas sargā cilvēku veselību un apkārtējo vidi. Lai iegūtu papildu informāciju par to, kur
otrreizējai pārstrādei var nogādāt nederīgo ierīci, lūdzu, sazinieties ar vietējo pašvaldību, mājsaimniecības atkritumu savākšanas dienestu vai veikalu, kurā iegādājāties šo ierīci.

Svenska

138

Απόρριψη άχρηστων συσκευών στην Ευρωπαϊκή Ένωση
Το παρόν σύμβολο στον εξοπλισμό ή στη συσκευασία του υποδεικνύει ότι το προϊόν αυτό δεν πρέπει να πεταχτεί μαζί με άλλα οικιακά απορρίμματα. Αντίθετα, ευθύνη σας είναι
να απορρίψετε τις άχρηστες συσκευές σε μια καθορισμένη μονάδα συλλογής απορριμμάτων για την ανακύκλωση άχρηστου ηλεκτρικού και ηλεκτρονικού εξοπλισμού. Η χωριστή
συλλογή και ανακύκλωση των άχρηστων συσκευών θα συμβάλει στη διατήρηση των φυσικών πόρων και στη διασφάλιση ότι θα ανακυκλωθούν με τέτοιον
τρόπο, ώστε να προστατεύεται η υγεία των ανθρώπων και το περιβάλλον. Για περισσότερες πληροφορίες σχετικά με το πού μπορείτε να απορρίψετε τις άχρηστες συσκευές
για ανακύκλωση, επικοινωνήστε με τις κατά τόπους αρμόδιες αρχές ή με το κατάστημα από το οποίο αγοράσατε το προϊόν.

Slovenčina

Magyar

Ελληνικά

Disposal of Waste Equipment by Users in Private Households in the European Union
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your
waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste
equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more
information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you
purchased the product.

Suomi

Disposal of Waste Equipment by Users in Private
Households in the European Union

Ravnanje z odpadno opremo v gospodinjstvih znotraj Evropske unije
Ta znak na izdelku ali embalaži izdelka pomeni, da izdelka ne smete odlagati skupaj z drugimi gospodinjskimi odpadki. Odpadno opremo ste dolžni oddati na določenem zbirnem
mestu za recikliranje odpadne električne in elektronske opreme. Z ločenim zbiranjem in recikliranjem odpadne opreme ob odlaganju boste pomagali ohraniti naravne vire in
zagotovili, da bo odpadna oprema reciklirana tako, da se varuje zdravje ljudi in okolje. Več informacij o mestih, kjer lahko oddate odpadno opremo za recikliranje, lahko dobite
na občini, v komunalnem podjetju ali trgovini, kjer ste izdelek kupili.
Kassering av förbrukningsmaterial, för hem- och privatanvändare i EU
Produkter eller produktförpackningar med den här symbolen får inte kasseras med vanligt hushållsavfall. I stället har du ansvar för att produkten lämnas till en behörig
återvinningsstation för hantering av el- och elektronikprodukter. Genom att lämna kasserade produkter till återvinning hjälper du till att bevara våra gemensamma naturresurser.
Dessutom skyddas både människor och miljön när produkter återvinns på rätt sätt. Kommunala myndigheter, sophanteringsföretag eller butiken där varan köptes kan ge mer
information om var du lämnar kasserade produkter för återvinning.

Chapter 11 Regulatory information

ENWW

Index

Symbols/Numerics
4800 x 1200 optimized dpi 42,
43, 45
A
accessories
ordering information 115
automatic paper-type sensor 39
automatic two-sided printing
accessory
advantages of using 70
installing 25
troubleshooting 107
using 69
B
banners, printing 65
black or photo print cartridge lights
illustration 7
booklet printing 62
borderless printing
description 41
printing 45
troubleshooting 105
C
Cancel button 72
cancelling print job 72
cards, printing 58
ColorSmart III 42
custom-sized paper, printing
customer support 121

D
declaration of conformity 131
demo page, printing 80, 86
diagnostic page, printing 87
diagnostics page 4
dimensions, printer 129
duplexing. See printing

ENWW

E
electronic support
help 122
envelopes, printing 56
environmental specifications 130
error messages
displaying via Toolbox 75
Exif Print 43
extendable input tray 6
extendable output tray 6
F
FCC statement 134
fonts, included 128
front manual feed paper guide
illustration 6
front manual feed slot
illustration 6
printing 51
G
Getting started guide

H
help
customer support 121
electronic support 122
How Do I... 78
HP Telephone Support 124
Toolbox 74
How Do I... 78
HP Digital Photography 41
HP Inkjet Toolbox (Mac OS) 4
HP Instant Support 4, 76
HP media, printing 54
HP PCL 3 128
HP photo imaging software 44
HP Printer Utility 81
HP Telephone Support 124
HP telephone support 4

HP Web sites 4
hpshopping.com 115
I
Information tab, Toolbox 76
input tray 37
input tray lock 7
input tray, extendable
illustration 6
interfaces, I/O 129
iron-on transfers, printing 67
I/O interfaces 129
J
jammed paper, clearing

101

L
labels, printing 66
language, printer 128
limited warranty statement 126
Linux driver 15
loading media
front manual feed slot 51
input tray 37
rear manual feed slot 51
M
Macintosh
HP Printer Utility 81
system requirements 130
manual feed slot, front
illustration 6
printing 51
manual feed slot, rear
description 8
printing 51
margins, minimum 35
media
borderless printing 45
clearing jams 101

Index

139

loading in input tray 37
loading transparencies 37
ordering supplies 115
printing on cards 58
printing on custom-sized
paper 55
printing on envelopes 56
printing on HP media 54
printing on transparencies 54
printing on various types 54
supported sizes 28
supported types 34
supported weights and
capacities 35
tips for selecting and using 28
memory, included 129
minimize margins 41
minimum margins 35
myPrintMileage
accessing via Toolbox 76
description 77
Web site 77
O
operating system
requirements 130
output tray, extendable
illustration 6
P
panoramic photos, printing 48
paper. See media
paper jams
clearing 101
tips for avoiding 103
paper width guide 7
PCL 3 128
photographs
4800 x 1200 optimized dpi 43
digital photography
technologies 43
Exif Print 43
guidelines for printing 42
HP Digital Photography 41
HP photo imaging software 44
PhotoREt IV 42
PhotoREt printing 43
printing 42
printing borderless 45
six-ink color printing 42

140

Index

PhotoREt IV 42
poor print quality 94
posters, printing 64
Power button 8
power input 8
Power light 8
power-saving mode 2
print cartridge cradle 6
print cartridge latch 6
print cartridges
aligning 20, 80
cleaning 21, 80
ink level display,
Macintosh 81
ink level display, Windows 75
installing or replacing 18
maintaining and storing 22
Print Cartridge Protector 22
printing with a single print
cartridge 23
supported 18
print speeds 128
printer
display hardware
information 76
language 128
memory 129
minimum margins 35
printer driver features 41
printer lights reference 109
registering via Toolbox 76
resolution 128
smart software features 41
special features 2
specifications 127
printer driver
changing current print
settings 50
changing default print
settings 40
customizing setup program 14
installing in Macintosh 11
installing other drivers 15
smart software features 41,
128
software 9
system requirements 130
uninstalling 13
Printer Services tab, Toolbox 80
Printer Status tab, Toolbox 75

printer-driver help 4
printing
banners 65
booklets 62
borderless printing 41, 45
cancelling print job 72
digital photographs 42
front manual feed slot 51
iron-on transfers 67
labels 66
minimize margins 41
minimum margins 35
multiple pages on single
sheet 61
on both sides, automatic 69
on both sides, guidelines 68
on both sides, manual 68
on both sides, overview 68
on cards 58
on custom-sized paper 55
on envelopes 56
on HP media 54
on transparencies 54
on various media types 54
panoramic photos 48
panoramic printing 2
posters 64
power-saving mode 2
rear manual feed slot 51
using automatic paper-type
sensor 39
with a single print cartridge 23
printing on both sides. See printing
printing problems 88
product certifications 130
R
readme file 4
rear access panel
description 8
release buttons 8
rear manual feed slot
description 8
printing 51
regulatory information 133
release notes 4
resolution, printer 128
Resume button 8
Resume light 8

ENWW

S
small media ejector 7
small media guide
description 7
using 56, 58
smart software features 41
software
changing current print
settings 50
changing default print
settings 40
customizing setup program 14
HP photo imaging software 44
installing in Macintosh 11
other software, installing 15
printer driver 9
printer driver features 41
smart software features 41,
128
system requirements 130
uninstalling 13
specifications
operating environment 130
power consumption 129
power requirements 129
printer 127
printer duty cycle 129
printer size 129
printer weight 129
system requirements 130
Starter CD 4
supplies and accessories
accessories 117
system requirements 130

troubleshooting
automatic two-sided
printing 107
automatic two-sided printing
accessory 107
banners not printing
correctly 106
borderless printing
problems 105
demo page, printing 86
diagnostic page, printing 87
jammed paper 101
network printing problem 108
photo printing problems 104
printer lights blink 109
tips and resources 84
two-sided printing. See printing
typefaces, included 128
U
unexpected printouts 94
uninstalling software 13
USB port 8
W
warranty 126
Web site
Linux 15
myPrintMileage 77
ordering supplies and
accessories 115
Windows
system requirements 130

T
Toolbox
description 4
Information tab 76
ordering printing supplies 116
Printer Services tab 80
Printer Status tab 75
using 74
top cover 6
transparencies
loading 37
printing 54
tri-color print cartridge lights
illustration 7

ENWW

Index

141

142

Index

ENWW

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Title                           : HP Photosmart Pro B8300 series - ENWW
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Hp Photosmart Pro B8300 Series Users Manual ENWW

Manual c00756121 HP Photosmart Pro B8350 User Manual | Manual Device

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