Ingenico IUP250-WD Payment Terminal User Manual Integration Manual

INGENICO Payment Terminal Integration Manual

User Manual

  Ingenico – 28-32 Boulevard de Grenelle - 75015 PARIS Tél. 33(0)1 58 01 80 00 - Fax 33 (0)1 58 01 91 35                iUP 250 & iUR 250            I n t é g r a t i o n   G u i d e
  Intégration Guide_iUP250&iUR250                        2/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved    The scope of this document is to assist third party integrators when dealing with Ingenico UNattended products (iUN) such as iUP250 and iUR250, both certified PCI PTS 3.x, or others. It offers all information needed for a successful integration of iUP250 and iUR250 products into unattended kiosk machines.  For any sales information please refer to your Ingenico contact into the region.  Updates table Version Date Nature of modifications Author Visa 1.0 17/11/2011 First version D.GEORGES  2.0 01/06/2012 Official version D.GEORGES
  Intégration Guide_iUP250&iUR250                        3/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   Table of contents 1 GENERAL ............................................................................................................. 6 1.1 Definition of acronyms ..................................................................................... 6 1.2 iUP250 & iUR250 payment solution presentation .......................................... 7 1.2.1 Diagram of iUP250 & iUR250 connectivity and communications .................. 8 1.2.2 Examples of integration ................................................................................ 9 1.2.3 Services ...................................................................................................... 10 1.3 Description of modules .................................................................................. 11 1.3.1 iUP250 ........................................................................................................ 11 1.3.1.1 Technical Hardware characteristics ...................................................... 12 1.3.1.2 iUP250 output connectors description .................................................. 14 1.3.1.3 SAM & µSD Installation ........................................................................ 22 1.3.1.4 Buzzer ................................................................................................... 22 1.3.1.5 RGB backlight ....................................................................................... 23 1.3.1.6 Maintenance Button .............................................................................. 23 1.3.1.7 Cable Protection ................................................................................... 24 1.3.1.8 Antenna Installation .............................................................................. 25 1.3.1.9 PINPad and Reader interconnectivity ................................................... 26 1.3.2 iUR250 ........................................................................................................ 27 1.3.2.1 Technical Hardware Characteristics ..................................................... 28 1.3.2.2 iUR250 output connectors description .................................................. 29 1.3.2.3 RGB Leds ............................................................................................. 31 1.3.2.4 iUR250 Optional Lever Lock ................................................................. 31 1.4 Professional installation Requirement ......................................................... 32 2 MAIN ACCESSORIES ........................................................................................ 33 2.1.1 Generality ................................................................................................... 33 2.1.2 Optional PINPad-to-Reader USB cable ...................................................... 33 2.1.3 iUP250 Power supply ................................................................................. 33 2.1.4 Stand-by management cable ...................................................................... 33 2.1.5 Optional Pinshield ....................................................................................... 34 3 SOFTWARE ........................................................................................................ 37 3.1 iUP250 .............................................................................................................. 37 3.1.1 Software Architecture ................................................................................. 38 3.1.2 Secure management of software ................................................................ 39 3.1.3 Operating system ........................................................................................ 40 3.1.4 TELIUM MANAGER ................................................................................... 41 3.1.5 Software downloading ................................................................................ 43 3.1.6 Development station ................................................................................... 45 3.2 iUR250 ............................................................................................................. 47
  Intégration Guide_iUP250&iUR250                        4/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   3.2.1 Software architecture .................................................................................. 48 3.2.2 Software security management .................................................................. 48 3.2.3 Operating system ........................................................................................ 49 4 TERMINAL MANAGEMENT SYSTEM ............................................................... 50 4.1 Introduction ..................................................................................................... 50 4.2 Basic functions ............................................................................................... 50 4.3 Advanced functions ....................................................................................... 50 4.4 Customers savings with Ingenico TMS solution ......................................... 50 5 INSTALLATION PROCEDURE IN KIOSKS ....................................................... 51 5.1 Security requirement ...................................................................................... 51 5.2 Kiosk mechanical requirements .................................................................... 51 5.3 General installation recommendations ......................................................... 51 5.4 Kiosk suggested layouts for iUR250 IUP250 ................................................ 51 5.4.1 Vertical PINPad above the reader .............................................................. 52 5.4.2 Leaned backward PINPad above vertical reader ........................................ 53 5.4.3 Leaned forward reader above leaned backward PINPad ........................... 54 5.4.4 Optional pinshield layout considerations ..................................................... 55 5.5 Kiosk water ingress consideration ............................................................... 55 5.6 Kiosk cooling consideration .......................................................................... 55 5.7 Kiosk grounding consideration ..................................................................... 56 6 ASSEMBLY PROCEDURE FOR IUR250 CARD READER ................................ 57 6.1 Kiosk minimum volume for iUR 250 .............................................................. 57 6.2 Kiosk preparation for iUR250 installation..................................................... 58 6.3 Installing the Reader iUR250 ......................................................................... 59 6.4 Water evacuation consideration .................................................................... 60 6.5 Connecting the iUR250 to the kiosk ground ................................................ 61 7 ASSEMBLY PROCEDURE FOR IUP250 PINPAD ............................................. 62 7.1 Kiosk minimum volume for iUP250 ............................................................... 62 7.2 Kiosk preparation for iUP250 new installation ............................................. 63
  Intégration Guide_iUP250&iUR250                        5/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   7.3 Installing the iUP250 PINPad in new kiosk ................................................... 64 7.4 Kiosk preparation for iUP250 installation as replacement of i9530 product 65 7.5 Installing the iUP250 PINPad as replacement of i9530 ................................ 66 7.6 Connecting the iUP250 to the kiosk ground ................................................. 67 7.7 Installing the optional pinshield .................................................................... 68 7.7.1 Installing the standard pinshield .................................................................. 69 7.7.2 Installing the Lighting pinshield ................................................................... 70 8 INFORMATIONS ON IUC150 OR IUC180 CONTACLESS UNATTENDED MODULES ................................................................................................................. 71 8.1.1 Kiosk mechanical requirements .................................................................. 71 9 MAINTENANCE .................................................................................................. 72 9.1 Configuration .................................................................................................. 72 9.2 Products Commisionning .............................................................................. 72 9.3 Reactivation .................................................................................................... 73 9.4 Operating life ................................................................................................... 73 10 CLEANING INSTRUCTIONS ........................................................................... 74 11 DISASSEMBLING THE PRODUCTS ACCORDING TO WEEE DIRECTIVE .. 75 11.1 iUP250 End-of–life disassembly instructions ........................................... 75 11.2 IUR250 End-of–life disassembly instructions ........................................... 77 12 STANDARDS ................................................................................................... 79 12.1 Electrical consumptions ............................................................................. 79 12.2 Temperature and humidity .......................................................................... 79 12.3 Environmental specification continued ..................................................... 80 12.4 EC standard compliance marking .............................................................. 80 12.5 IC statements ............................................................................................... 81 12.6 Environment (WEEE, Batteries and Packaging) ....................................... 83 12.7 Security of your terminal ............................................................................. 83
  Intégration Guide_iUP250&iUR250                        6/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   1  GENERAL 1.1  DEFINITION OF ACRONYMS  EMC Electro Magnetic Compatibility EMV Europay, Mastercard, Visa EVA European Vending Association GND Ground GPRS General Packet Radio Service GSM Global System for Mobile communications LCD Liquid Crystal Display LLT Local Loading Tool MDB Multi Drop Bus PCI Payment Card Industry PIN Personal Identification Number PSTN Public Switched Telephone Network PTS PIN Transaction Security RAM Random Access Memory RS232 Recommended Standard 232. A standard for serial binary communications SAM Secure Access Module – the chips storing the electronic cash register in a stored value scheme such as Moneo, Proton or VISA Cash. SMA SubMiniature version A USB Universal Serial Bus
  Intégration Guide_iUP250&iUR250                        7/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved    1.2  IUP250 & IUR250 PAYMENT SOLUTION PRESENTATION The iUN series is the new range of Ingenico UNattended (iUN) devices to offer payment into any kiosk through any segments (petrol, transport, vending, parking, etc.).  The two first modules offered for contact cards and PIN management are:  A PINPad, the iUR250,  An Hybrid Card Reader, the iUR250.   These compact devices are designed to fit everywhere, thanks to an easy installation, respectful of EVA standard (iUP250) and IMB standard (iUR250). Usage can be indoor or outdoor, resisting to harsh environment.  Both products, certified PCI PTS 3.x, must be installed together into an environment that must comply with several rules described into this document to remain PCI PTS 3.X certified.  Remarks:  Additional peripherals can be added to build a complete solution such as printer or bar code reader. Ingenico does not provide these devices so far but they can be connected to the iUP250 (through, USB, or RS232).  Ingenico is also offering other iUN modules dedicated to contactless like iUC150 or iUC180. The iUC150 is the preferred contactless peripheral for the iUP250+iUR250 system.  The iUN series is the next generation of Ingenico leveraging of experience from previous product ranges, i9500 series or CAD30 series, to renew your experience of unattended payment.
  Intégration Guide_iUP250&iUR250                        8/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   1.2.1 Diagram of iUP250 & iUR250 connectivity and communications                   Keypad/display iUR250 Card Reader iUR250 Power supply Main Power supply Ethernet  4 USB host Serial port com0  GSM / GPRS Serial port com0 USB device MDB master Serial port com2 (Option)  (Option)  (Option)  (Option)  Bluetooth 1USB device 12 – 30 V  3A MDB slave
  Intégration Guide_iUP250&iUR250                        9/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   1.2.2 Examples of integration
  Intégration Guide_iUP250&iUR250                        10/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   1.2.3 Services   Training  Installation and exploitation   Softwares   OEMC/M²OS development ( days)  EMV Level 2 package (2 days)  Development workstation SDK Support  Hot-line support  Technical assistance After-Sales Service  Fixed cost repair of iUN products Downloading server centre  User licence  Installation and commissioning  User training   Hot-line support  Technical assistance Softwares / Licences  User licence for local loading tool, LLT  User licence for applications software   User licence for M²OS  Licence for software signature tool, SAT  Licence for "EMV Level 2 package "  Licence for TCP/IP  …
  Intégration Guide_iUP250&iUR250                        11/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   1.3  DESCRIPTION OF MODULES  1.3.1 iUP250                                       Front view Rear view
  Intégration Guide_iUP250&iUR250                        12/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   1.3.1.1  Technical Hardware characteristics  iUP250 technical characteristics:  Mass 700 g Dimensions 132 x 123 x 46 mm (height x width x depth) Operating conditions   Operational temperature* -20°C,+55°C Functional temperature* -20°C, +65°C Max relative humidity 85% at 55°C, non-condensing  Maximum backward leaning 30 degrees from vertical Power Supply  12 – 30 V max   3A Platform Telium2  Memory 16 Mb SDRAM and 128 Mb Flash Functionality Keys: 17 metallic keys  128 x 64 graphic display RGB Backlight Buzzer RGB led internal status indicator 1 Maintenance Button µSD  2 SAM 1 SIM (optional) 1 Jack for external lighting wake-up mechanism on RS232 connectors
  Intégration Guide_iUP250&iUR250                        13/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   Link Ethernet GSM/GPRS (optional) Bluetooth (optional) 4 USB host (1.2 A total max) 1 USB device 2x RS232 (1 optional) MDB slave MDB Master (optional)  * 55°C is a maximum using temperature for user safety (IEC 60950). The product is operational up to 65°C with no tampering issue. Storage conditions  Storage temperature -20°C,+65°C Max relative humidity 85% at 55°C, non-condensing
  Intégration Guide_iUP250&iUR250                        14/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved    1.3.1.2  iUP250 output connectors description                                                 COM0 link MDB slave MDB master  Pinshield light output COM2 Link µSD 2 SAM SIM
  Intégration Guide_iUP250&iUR250                        15/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved                                                     GSM Antenna Bluetooth Antenna LLT/Maintenance LED LLT/Maintenance Button USB Device USB hosts Ethernet
  Intégration Guide_iUP250&iUR250                        16/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   1.3.1.2.1 Ethernet   The  IUP250  PINPad  unit  can  be  connected  to  Ethernet.  The  connector  type  is shielded RJ45. The Ethernet cable is standard and not provided. The Ethernet cable must be shielded.  1.3.1.2.2 USB device  The IUP250 PINPad unit can be connected by type B USB.  1.3.1.2.3 USB host  The  iUP250 PINPad unit  can drive 4  USB accessories. The  connector  is standard type A. The power available is limited to 1.2A Max dispatched between the 4 USB.   1.3.1.2.4 Wake-up mechanism  iUP250 is design to save power thanks to a “stand-by mode”.  To wake-up iUP250, press green key or use Wake-up mechanism. Pin 2 of COM0 link & COM2 link drive the wake-up mechanism.   Wake-up pin state  Hz (high impedance) Stand-by authorized Drive to “0” Wake-up / Stand-by unauthorized  The Wake-up pin is drive to “0” by the one asking the wake-up.  It could be driven by iUR250, iUP250 or any devices designed to be compliant (Host device…).²  PINPad iUP 250 Card Reader iUR 250 USB COM0  1 - GND 2 - Wake-up 3 4 5 6  COM0 & 2  1 - GND 2 - Wake-up 3 4 5 6  USB Any devices design to be compliant. HZ => Stand-by « 0 » => Wake-up HZ => Stand-by « 0 » => Wake-up HZ => Stand-by « 0 » => Wake-up Do not connect DC PLUG
  Intégration Guide_iUP250&iUR250                        17/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   1.3.1.2.5 COM0 link  The iUP250 PINPad unit can be connected to serial port COM0. The connector type is RJ11.  Pin N° Function 1 GND 2 Wake-up 3 RXD 4 TXD 5 CTS 6 RTS     1.3.1.2.6 COM2 link (optional)  The  iUP250  PINPad  unit  can  be  connected  to  serial  port  COM2  if  the  option  is available. The connector type is RJ11.  Pin N° Function 1 GND 2 Wake-up 3 RXD 4 TXD 5 CTS 6 RTS
  Intégration Guide_iUP250&iUR250                        18/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   1.3.1.2.7 MDB Slave  iUP250  PINPad unit can  be connected by MDB  slave. The connector  type is MDB  6  pins  (Mini  –  Fit  series  87827  (MOLEX)).  iUP250  is  powered  on  the  MDB connectors by power supply 12 to 30V DC (30V is a maximum).              A  ferrite  B  &  F  ELECTRONICS  CO., LTD. ref MD-05-265C or equivalent must be added on the power cable.      1.3.1.2.8 MDB master (optional)  The iUP250 PINPad unit can be connected by MDB master if option available. The connector type is MDB master 8 pins (Mini – Fit series 87827 (MOLEX)). iUP250 does not support EXE power supply. A ferrite Würth ref 74271222 or equivalent must be added with two turns on the cable.                 Pin N° Function 1 Vin 2 GND 3 NC 4 MDBS_RXD 5 MDBS_TXD 6 MDBS_COMMUN Pin N° Function 1 NC 2 NC 3 NC 4 NC 5 MDBM_RXD 6 ISO_GND 7 MDBM_TXD 8 ISO_GND
  Intégration Guide_iUP250&iUR250                        19/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   1.3.1.2.9 Pinshield light output  This connector is used to plug the pinshield with optional lighting.  Pin N° Function 1 5V 2 HZ Light off “0” Light on   WARNING: This DC Jack is only an output power supply for the Lighting pinshield. Plugin a DC power could damage the iUP250.
  Intégration Guide_iUP250&iUR250                        20/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   1.3.1.2.10  Bluetooth (optional)  When the iUP250 is ordered with Bluetooth option, it must be connected to an external Bluetooth antenna.  Ingenico can provide an antenna, or a standard one can be used. This standard Antenna must have an impedance of 50 Ohm and a maximum gain of 0 dBi.  Ingenico recommended antennas:    Antenna type manufacturer model gain impedance Minimum cable length Ingenico  Reference  bipolar EAD FBTS35024-SM-ST 0dBi 50ohm 0 192023282
  Intégration Guide_iUP250&iUR250                        21/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   GPRS (optional)  When the PINPad unit is provided with GPRS functionality (configuration upon request), the external antenna is not provided with the unit.   Ingenico can provide an antenna, or a standard one can be used. This standard Antenna must have an impedance of 50 Ohm and a maximum gain of 3.5 dBi.   The SIM used for GSM functionality must be assigned to SIM slot.  Ingenico recommended antennas:    Antenna type manufacturer model gain impedance Minimum cable length Ingenico  Reference  bipolar AMPHENOL 90-00234 1.7dBi 50ohm 0 179900131 bipolar HIRSHMANN MCA 18 90 MP 2.1dBi 50ohm 2.5m 189968573 bipolar Giga concept GC300M-011-2500 2.2dBi 50ohm 2.5m 189963487
  Intégration Guide_iUP250&iUR250                        22/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   1.3.1.3  SAM & µSD Installation  1.  Disconnect the iUP250 from the main power supply. 2.  Open the SAM door by removing the screw. 3.  Insert the SAM cards in SAM slot 1 and /or slot 2  4.  Insert µSD card in µSD slot 5.  Insert SIM card in SIM slot.  6.  Slide the SAM door and screw.                               For SAM/SIM cards, take care of cards  orientation and do not push in excess the cards.  After insertion, the cards position is 4 mm  out of the products as shown on picture.    1.3.1.4  Buzzer      The buzzer is controlled by application. The frequency depends of software.    µSD card slot SAM slot 2 SIM slot  SAM slot 1 Cut angle  orientation  (SAMs) Cut angle  orientation  (SIM)
  Intégration Guide_iUP250&iUR250                        23/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   1.3.1.5  RGB backlight       The iUP250 has a RGB backlight controlled by applications.      Red backlight is used to indicate the following priority information:  ·       Red backlight on steady: product has been tampered (Key erased, irruption). ·       Red backlight flashing slowly: product is disabled (Keys erased, no irruption). ·       Red backlight flashing quickly: product is out of order (Commissioning needed).   1.3.1.6  Maintenance Button       The iUP250 has a maintenance button on the back. -  To enter LLT mode, press the button at power up or at restart, until the red led lights on. -  To enter Maintenance mode, press the button at power up or at restart, until the red led starts blinking. -  To restart the product, press the button until the blue led lights on.
  Intégration Guide_iUP250&iUR250                        24/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   1.3.1.7  Cable Protection  A cable sealing sleeve is provided with iUP250 to protect the top of product against water runoff.  Connect the cables, and snap in the part on the rear cover to cover the cables.  This sleeve also holds the antenna tool for GPRS and BT options.                                          Cable sealing sleeve clipped on back cover
  Intégration Guide_iUP250&iUR250                        25/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   1.3.1.8  Antenna Installation  A tool is provided to help screwing the external antenna. 1.  Remove the antenna tool from the cable sleeve. 2.  Insert the SMA antenna cable through the slot of the antenna tool. 3.  Slide the antenna tool over the SMA Cable connector. 4.  Screw the cable.
  Intégration Guide_iUP250&iUR250                        26/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   1.3.1.9  PINPad and Reader interconnectivity  Connection between the iUP250 and iUR250 is done through USB.  Plug the USB cable on iUP250 and iUR250 with a standard USB cable (not provided) or with low profile Ingenico USB cable (spare part reference 29129367)  Warning : iUP250 & iUR250 have to be grounded to respect IEC 60950. The grounding connections must respect the following scheme.
  Intégration Guide_iUP250&iUR250                        27/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   1.3.2 iUR250                                           Front view Rear view
  Intégration Guide_iUP250&iUR250                        28/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   1.3.2.1  Technical Hardware Characteristics  iUR250 technical characteristics: Mass 700g without cable Dimensions 148 x 108 x 73 mm (depth x width x height)  Operating conditions  Functional temperature -20°C,+65°C Max relative humidity 85% at 55°C, non-condensing Fixing Tilt iUR250 must be horizontally fixed or can be leaned up to 45° to evacuate water Power Supply  USB 5V    500 mA  Platform Telium2  Card interface EMV level 1 and ISO 7816 (read & write)   T=0, T=1 and  synchronous cards  Magnetic stripe: ISO 1 /2 /3 (read only) Functionality Buzzer RGB led indicator Level lock (optional) Link USB device  RS232 connection only for wake-up mechanism Storage conditions  Storage temperature -20°C,+65°C Max relative humidity 85% at 55°C, non-condensing
  Intégration Guide_iUP250&iUR250                        29/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   1.3.2.2  iUR250 output connectors description                         Wake-up connectt USB Device
  Intégration Guide_iUP250&iUR250                        30/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   1.3.2.2.1 USB device  iUR250 reader unit can be connected by type A USB.  1.3.2.2.2 Wake-up mechanism  iUR250 is design to save power thanks to a “stand-by mode”.  To wake-up iUR250, insert a card or use Wake-up mechanism. Pin 2 of COM0 link drive the wake-up mechanism.    Wake-up pin state  Hz (high impedance) Stand-by authorized Drive to “0” Wake-up / Stand-by unauthorized  The Wake-up pin is drive to “0” by the one asking the wake-up.  It could be driven by iUR250, iUP250 or any devices designed to be compliant (Host device…).       PINPad iUP 250 Card Reader iUR 250 USB COM0  1 - GND 2 - Wake-up 3 4 5 6  COM0 & 2  1 - GND 2 - Wake-up 3 4 5 6  USB Any devices design to be compliant. HZ => Stand-by « 0 » => Wake-up HZ => Stand-by « 0 » => Wake-up HZ => Stand-by « 0 » => Wake-up
  Intégration Guide_iUP250&iUR250                        31/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   1.3.2.2.3 COM0 link  The IUR250 serial port COM0 is only available for debug feature and to manage wake-up mechanism. The connector type is RJ11.  Pin N° Function 1 GND 2 Wake-up 3 RXD (Not for customer use) 4 TXD (Not for customer use) 5 CTS (Not for customer use) 6 RTS (Not for customer use)     1.3.2.3  RGB Leds       The iUR250 contains RGB leds controlled by applications.       Red led is used to indicate the following priority information:  ·       Red led on steady: product has been tampered (Key erased, irruption). ·       Red led flashing slowly: product is disabled (Keys erased, no irruption). ·       Red led flashing quickly: product is out of order (Commissioning needed).   1.3.2.4  iUR250 Optional Lever Lock   The Lever lock is controlled by application.  It may be used to forbid the withdrawal of the card during chip access.
  Intégration Guide_iUP250&iUR250                        32/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   1.4  PROFESSIONAL INSTALLATION REQUIREMENT   Ingenico only sells its products, to qualified partners and integrators. They are in charge of professionally resell, integrate, and install these products inside complete solution for end customers. These end customers solution can be:   Petrol station.   Ticketing kiosk (Airline tickets, cinema, transport, etc.)   Vending machine operator   Parking kiosk (On / off street)   Other Thus, the general public cannot purchase Ingenico hardware or software. Partners, resellers, and Integrators must have qualified electronics engineers to be able to install or integrate our products. Furthermore, they must follow a specific technical training conducted by Ingenico technical experts. In addition installation must follow Ingenico recommendations, as describe in this document, in order to respect:   Local regulations for Electrical Safety and Radio emission levels   Ferrite beam installation  Our field support & maintenance engineers are available for follow up and commissioning of installation.
  Intégration Guide_iUP250&iUR250                        33/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   2  MAIN ACCESSORIES 2.1.1 Generality  For a complete description of Ingenico Accessories, please refer to iUN accessories catalog.  2.1.2 Optional PINPad-to-Reader USB cable   The interconnection between the iUR250 and iUP250 is done with a standard USB cable.  An optional USB cable with short right-angle overmolded connectors can be purchased as an accessory. This cable is designed to optimize the required volume for iUR250 & iUP250 installation in the kiosk.      2.1.3 iUP250 Power supply  Ingenico power supply can be ordered under reference 192017549 (only for 0 to 40°C use) Input: Main voltage supply ranging from 100V to 240V Maximum current of 3A Working frequency range between 47Hz and 63Hz Output: Regulated DC voltage 12V     2.1.4 Stand-by management cable  Under definition, specification available on demand.
  Intégration Guide_iUP250&iUR250                        34/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   2.1.5 Optional Pinshield  Designed  specifically  for  the  iUP250,  optional  privacy  shield  is  compliant  with EPC343-08. There are 2 optional privacy shields: standard (no light) and lighting.  Standard pinshield                                       Front view                   Rear view
  Intégration Guide_iUP250&iUR250                        35/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved    Lighting pinshield
  Intégration Guide_iUP250&iUR250                        36/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved    Global dimensions 3D design on demand          Dimensions of the pinshield
  Intégration Guide_iUP250&iUR250                        37/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   3  SOFTWARE 3.1  IUP250   The system unit, equipped with Telium2® technology, is designed with a structure supporting several applications without any mutual interference.   The operating system is a multi-task, real time, preemptive system.  The inputs and outputs are managed by interrupts.  This provides for simultaneous processing of peripherals, thus increasing system unit performance.  It is downloadable to FLASH memory.
  Intégration Guide_iUP250&iUR250                        38/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   3.1.1 Software Architecture                                                  Telium manager System  Applications  Resident loading Bootstrap Power up Operating system Local loading SAM Key pad Display µSD Me mory Application manager Downloading Remote diagnostics Local  diagnostics Appli 2 CB Appli Appli 3 Appli n  USB UCMC  UCM component Transaction Flow Management USB slave/ PSU 5V
  Intégration Guide_iUP250&iUR250                        39/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   The software architecture is divided into four levels:    System    Multi-application manager   Universal Controller Module Component (UCMC)   Independent applications  The system manages access to all the terminal’s peripherals. Access is achieved through standard C primitives for all the input/output peripherals (keypad…) and through specific primitives for the other peripherals (smart cards and magnetic stripe cards). Further, the system takes charge of memory management. It allocates memory space to the software applications and access control.  The multi-application manager is the entity, which calls the various applications downloaded in the terminal in response to the various events that occur in the terminal.  The UCMC component interfaces between the applications and the peripherals (PINPad, Reader, Printer…). This makes the applications independent of the peripherals.  It can also manage the « transaction flow ».  The applications are modeled around the demands made by the multi-application manager. Each request or input point represents a processing operation to be performed. Each application manages the execution of these processing operations according to its specifications. This standardization based on input points simplifies the implementation of the applications on terminals. The terminal provides natural access to the modularity concepts and improves the maintainability and quality of the applications.   3.1.2 Secure management of software  The terminal is designed to execute authentic software only and to do this in a ranked context.  The terminal performs the following checks:  1.  During a software download, the terminal checks :    Its authenticity, by checking its signature with the RSA algorithm with a 2048 bit key. 2.  Before running a software, the terminal checks :   Its presence by looking for the software’s identity.  Its integrity by checking checksums and CRCs.
  Intégration Guide_iUP250&iUR250                        40/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   3.1.3 Operating system  Bootstrap Bootstrap is resident.  The bootstrap very briefly takes control of the terminal after each power up to perform the initialization and the self-test. Then, it automatically runs the operating system, which in turn starts the applications manager.   Thus, the Bootstrap provides the following functionalities:   Memory and checksum self-test   Local download of the operating system if absent   Operating system authenticity check and start-up.  Operating system characteristics  The operating system is downloaded (locally or remotely) into the memory. It is upgradeable. After a few fractions of a second following a power-up, the operating system takes control. It checks the presence, integrity and authenticity of the system components and application software present in the terminal.  The maintenance sub-system takes control in the following cases:   if no authentic application is present,    or, if a manual action is made by the operator during power up,    or, if it is activated by an application.   The maintenance sub-system ensures, among other things, the downloading of the application software.   The operating system ensures the start of the multi-task core and then runs the applications by making a set of services available to them:     Multi-task  management:  Availability  of  a  pre-emptive  real-time  environment, based  on  interruptions,  events  and  mailboxes.  This  management  enables simultaneous processing, which improves the terminal’s performance.   Input/Output management: This is carried out under interruptions, generally in buffered  mode.  Thus,  the  application  developer  enters    a  “conventional”  C context.   System alarm management: Certain incidents (e.g. swipe card reading error) detected by the operating system are recorded. They can be used later by the maintenance sub-system during remote or local diagnostics.    Application  alarm  management:  A  number  of  incidents  detected  by  the applications  can  be  saved  by  the  operating  system  at  their  request.  This recording is used later as in the case of system alarms.   Application  isolation  management:  The  operating  system  provides  the mechanisms  described  in  the  section  on  software  isolation  and  memory protection.  Inter-application  isolation  is  managed  by  the  Memory  Management  Unit (MMU).   Application download management : The operating system offers the downloading services described in the « Software download » section.
  Intégration Guide_iUP250&iUR250                        41/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved    3.1.4 TELIUM MANAGER The main functions offered by the manager are the following:    Application management   Terminal initialization   Terminal maintenance   Card Recognition and routing to the applications  When the EMV DC module is present, it selects the applications:    EMV applications  (EMV level 2 compliant)    Non-EMV applications   In France, it is compatible with the following environments    Health system    French banking system   "Private applications" Terminal initialization Required operating conditions  To  operate,  the  system  unit  has  to  be  equipped  with  its  system,  the  application manager, the UCMC and at least one application.  If no application is initialized, the application manager displays a message requesting initialization for an application (in maintenance mode). If  at  least  one  application  is  initialized,  the  terminal  is  operational.  The  application manager then waits for an event to poll the applications loaded in the terminal.  Initialisation of common parameters (in maintenance mode) The application manager is used to initialize the common parameters: Date, time, message display language, IP network configuration data, local loading or remote diagnostics.  System unit maintenance (in maintenance mode) The system unit has maintenance functions.    Properties   Local downloading    Diagnostics   Properties The properties function is used to obtain the following information:   List of applications loaded in terminal, version number, checksum, etc. The application manager gives this information for itself and for the operating system.     Application call time: remote collection, loading, etc.   Total number of transactions in each application file contained in system unit.
  Intégration Guide_iUP250&iUR250                        42/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved    Download  The downloading function uses the information supplied on initialization of the application manager. The program update function is used to update the system unit by:   Using a special local loading tool connected to the terminal,   Using a remote loading tool,   Using a USB key. The iUP250 must be in maintenance mode with a USB key containing the software to load plugged in. Then, launch the download by using the manager menu  Diagnostics The diagnostics function is used for:    Local diagnostics (in maintenance mode) The operator can request the incidents or alarms stored in the terminal.   The storage function implements two sets of elements: o  Incident counters: Used for « repetitive » incidents, for which only the number of occurrences is significant. For example, number of incorrect swipe reads.   o  Events: Exceptional in nature. The information content depends on the type of incident. Generally, this comprises the date, time and information relative to the incident itself. The events are stored in a rotating file where the most recent events are kept.     Remote diagnostics  This function is used by the operator to trigger a call to a server to dump the information stored in the terminal. The server thus enriches a database by which it can efficiently monitor a terminal population, or propose services such as preventive maintenance, operating statistics, etc.     Diagnostics by USB key  Diagnostic files are copied to a USB key if present at start-up.
  Intégration Guide_iUP250&iUR250                        43/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   3.1.5 Software downloading Downloading The software can be downloaded:     Locally via the serial link (COM or USB).    Remotely, via the switched telephone network (PSTN) using an external modem, Ethernet, GPRS, TCP/IP network.   By a USB key. The iUP250 must be in maintenance mode with a USB key containing the software to load plugged in. Then, launch the download by using the manager menu. The techniques used:     Data compression,    Authenticity checking,    Memory allocation management,   TCP/IP,   best optimize the software downloading operations.  These  features  provide  faster  downloading  time,  enhanced  security,  an  ease  in upgrading, and a larger number of software installed on the system unit. Local Loading Tool (LLT) The LLT is used for local software download.   The LLT is formed by:    A  PC running with Windows Seven, Vista Pro, XP, 2003 Server, 2000 Professional SP2    A INGENICO loading software,    A PC-terminal connecting cable Local loading is performed:    From a PC equipped with the Local Loading Tool (LLT) on the COM serial or slave USB link    By automatic switching to the local loader of the operating system.  Two connections are possible:     By COM link:     Speed 115200 bits/s   By slave USB link:     Speed 8 Mbits/s approx.  Selection of the  software to be  loaded is guided on the PC  screen by an Explorer type Windows system (Windows loader). Loading time for a 1Mo application is 4s by USB port.
  Intégration Guide_iUP250&iUR250                        44/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   Loading by USB key With the USB key loading method, the software is loaded locally with no need for a PC type tool. The loading time is identical to that of the USB.  Terminal Management Server (TMS) For a complete description of the TMS possibilities, refer to the "TMS" section.  Loading and management of memory space in system unit Before  a  (down)load,  the  system  ensures  that  the  necessary  memory  space  is available. The software (possibly compressed) are downloaded to flash. If software is deleted, the system frees the space. If software is upgraded, the system loads the new software, checks it, and deletes the old version. The entire memory area is used and is usable. No area is reserved for upgrades. On start-up of the terminal (power up or reset), the applications are decompressed and the code is copied to RAM.   Improved software downloading Includes the following characteristics:  Softwares are loaded by FTP TCP/IP and PPP for optimized loading.    Downloading performance in V32bis is around 14, 4 kbps on the original files.     Once the connection is set up with the V32bis modem, a 120 Kbytes application is downloaded in around 1 minute.    Automatic dialling and access to downloading server by switched telephone network (STN) - with an external modem - using a public PAD or private PAD access.   Downloading can be performed in IP mode via Ethernet via a secure channel (SSL).   Data is compressed in accordance with an algorithm derived from the Lempel-Ziv method ensuring compression rates of the order of 40 %.    For downloading, only the improved application will be downloaded.  This management function is handled by the system unit itself and not by the remote server, providing enhanced functional security in a multiple source loading context.    Recovery management in the event of loss of communication. This service resumes the downloading which has been interrupted at the exact location where the interruption took place, so that only the missing portion is downloaded when the communication is recovered.  The downloaded software is run in a secure context by authenticity check.
  Intégration Guide_iUP250&iUR250                        45/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   Downloading Starting  The downloading can be requested:     Using the application manager on maintainer request.  This is the case, in particular, where a program upgrade is concerned or when a new software is added in the terminal memory. In this case, the procedure is simplified to the utmost.  The user triggers the call from the application manager by choosing the upgrade function in the menus and using the dialogue keys. Connection to the server takes place automatically.  For an upgrade, the user has nothing to enter. To request a new software, the user is guided on the screen in making his choice. The identity of the business is not requested. The identity stored in the system unit is automatically transmitted to the server.     Using the application software on request by the center or merchant (Example: in France, by « envelopes").  In this case, downloading takes place entirely automatically. The downloading ticket informs the merchant.    Local loading procedure on iUP250:     Trigger the LLT software on the PC.     Switch off the iUP250.    Connect the PC to the COM or slave USB connector of the iUP250    Press the rear button.   Switch on the iUP250.    When the led near the button becomes fix red, release the button. “LLT” text is now displayed on screen.  Trigger the LLT and follow the instructions given in the « LLT User’s guide v4 » to load the software.   The parameter definition files must be placed in the "HOST" directory.   3.1.6 Development station  Introduction  With this development station, it is possible to develop application software for the entire range of iUN products. The software is written in high level C language in a multi-application environment. Ingenico  provides  the  complete  set  of  software  and  the  equipment  required  for development. This also includes the documentations. Training sessions can also be proposed.
  Intégration Guide_iUP250&iUR250                        46/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   Required Configuration The  development  station  executes  on  a  Pentium  PC  running  under  Windows 2000/XP/Vista/Seven. Development tools for ARM such as a cross-compiler are required. These comprise:   A C compiler (GNU), an assembler and a link editor for ARM and Thumb,   A development environment,  A remote debugger.   Supply The SDK 30 development station comprises:    The user license for the M²OS software which includes:  o  The operating system,  o  The application manager,  o  The libraries  o  The associated documentation in PDF format   The user license for the Software Authentication Tool (SAT) software,   The user license for the Local Loading Tool (LLT),   The card reader and the RSA cards used to sign the applications.   SDK + Add On Unattended For  iUP250  +  iUR250:  minimum  configuration  SDK  9.2  and  Add-On Unattended 3.1 are required  Associated services     Training  Development of applications on iUN Duration: 1 day Location: R&D center.    Pre-requisites for training:  A good understanding of the C language is required. Familiarity with firmware can be useful.     Technical support  Duration: 6 months after the training This includes the hot line, and updates to the documentations and softwares during this period.     Software package  A set of software packages, used to simplify development of applications (EMV level 2, contactless…) is available.
  Intégration Guide_iUP250&iUR250                        47/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   3.2  IUR250    The reader has a software architecture enabling execution of schemes (an authentic program which handles secret data and manages PIN code entry) without interfering with the operating system program.  By the preemptive and multitask features of the real time system and the interrupt method for input / output handling, simultaneous management of all the peripherals is ensured, enhancing PINPad performance. Data can be loaded in the internal flash memory of the processor.
  Intégration Guide_iUP250&iUR250                        48/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   3.2.1 Software architecture    The system manages access to all the reader’s peripherals. Access is completed via special primitives for the peripherals (memory card,  magnetic stripe…)   Further, the system takes charge of memory management. It allocates memory space to the software applications and controls access.    3.2.2 Software security management  iUR250 is designed so that only authenticated software can be run in a ranked context.  iUR250 checks the authenticity of the software by checking its signature with the RSA algorithm with 2048 bits key size.  SCHEMAS RAM  Start up BOOT Bootstrap  Resident loader  ROM SYSTEM  Operating system buzzer backlight CAM   ISO1-2 - 3 Memory Crypto Secure management Other   FLASH Local Loader Maintenance System Host Protocol
  Intégration Guide_iUP250&iUR250                        49/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   3.2.3 Operating system Bootstrap Bootstrap is resident.   The bootstrap very briefly takes control of the terminal following each powering up to perform the initialization and the self-test. Then, it automatically runs the OS, which in turn starts the applications manager.  Thus, the bootstrap provides the following functionalities:   Local download if the OS is absent;   OS authenticity check and start-up.  Operating system (OS) characteristics  The OS is downloaded (locally or remotely) into the memory. It is upgradeable. After a few fractions of a second following powering up, it takes control. It checks the presence, integrity and authenticity of the system components and application present in the terminal.  The maintenance subsystem takes control in the following cases:    if a manual action by the operator is made when powering up;    Or if it is activated by application.   The maintenance subsystem ensures, among other things, the downloading of the applications.  The OS ensures the start of the multitask core and then runs of the application by making a set of services available to them:     Multi-task management: Availability of a pre-emptive real-time environment, based on interruptions, events and mail boxes. This management enables simultaneous processing, which improves the terminal's performance.    Input/output management: This is carried out under interruptions, generally in buffered mode. Thus, the applications developer enters a "conventional" C context.    System alarms management:  Certain incidents detected by the OS are recorded. They can be used later by the maintenance subsystem during remote or local diagnostics.     Tamper proof Application / System management: the operating system offers the devices described in the data security section.
  Intégration Guide_iUP250&iUR250                        50/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   4  TERMINAL MANAGEMENT SYSTEM 4.1  INTRODUCTION Ingenico  developed  its  own  Terminal  Estate  Management  System  called IngEstate.  It  is  a  link  between  an  organisation  with  an  estate  of  payment terminals  and  their  merchants.  It  allows users to  remotely  manage  payment terminals, modify their software content and interact with merchants.  4.2  BASIC FUNCTIONS The basic functions are:   be able to locally download software on a terminal using a direct cable link (usually RS232);   be able to remotely download software on a particular terminal using modems and IP connections;   be able to remotely download applications and configuration updates to a large estate of terminals;   be able to upload terminal configurations and check software status;  Be able to inform merchants when terminals are out of use during maintenance periods.  4.3  ADVANCED FUNCTIONS The advanced functions are extremely various, with new ones being requested frequently:   draw statistics and reports about terminal configurations;   optimise automatic call scheduling/download balancing for large estates of terminals;   be able to display written messages on the terminal, using the display or the printer;   be able to easily configure a complete terminal (i.e. several applications) and to download it in one operation;   be able to analyse the status of terminal software and do only delta downloads (i.e. only the parts that are damaged or need updates);   be able to download to either a Peripheral or a terminal when connected;   Customise the system easily;   Integrate with systems such as SAP easily;  … and many others.   4.4  CUSTOMERS SAVINGS WITH INGENICO TMS SOLUTION The most obvious cost saving is not having to send a technician to service the terminal at the merchant location. Many other costs savings are derived from the ability to have a “clean” estate; better diagnostics and remote software repairs mean less shipping of replacement terminals, less downtime, less mail and phone communication costs, more efficient update campaigns, etc.
  Intégration Guide_iUP250&iUR250                        51/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   5  INSTALLATION PROCEDURE IN KIOSKS Note: It is required to use ESD-protective clothing while handling these devices.  5.1  SECURITY REQUIREMENT The integration must be done to be compliant with PCI requirement.  Payment Card Industry – PIN Transaction Security (PTS) - Modular Derived Test Requirements Version 3.1 October 2011  Positioning of IUP250 on the unattended device must be in such way as to make keypad spying difficult (according to PCI PTS - Modular Derived Test Requirements Version 3.1 October 2011).  If the unattended device doesn’t provide such protection, an Ingenico privacy shield option can be provided.  iUP250 and iUR250 must be mounted on the unattended machine as indicated in the installation guide to activate removal detector.  CAUTION NEVER ask the customer to divulge their PIN Code. Customers should be advised to ensure that they are not being overlooked when entering their PIN Code.  5.2  KIOSK MECHANICAL REQUIREMENTS The kiosk panel can be metallic or plastic.  The kiosk panel can be coated with painting but grounding of iUN modules must be insured.  The kiosk panel thickness must be between 2 mm and 5 mm.  5.3  GENERAL INSTALLATION RECOMMENDATIONS Installation requirements:    Ensure that you have enough free space for installation, operational and maintenance needs.   Be aware of the safety regulations.   Carefully consider the general and local payment security requirements and any impact they may have on the kiosk   Carefully consider the ergonomic aspects and also the local acts or recommendations concerning disabled and visually impaired people. See environmental specification and especially in case of very cold or humid weather, take steps to ensure that the internal temperature is at least -20 °C. 5.4  KIOSK SUGGESTED LAYOUTS FOR IUR250 IUP250  In order to save space, keep good ergonomics and relative protection from environment, we recommend the following configurations.
  Intégration Guide_iUP250&iUR250                        52/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   5.4.1 Vertical PINPad above the reader  This is the most common layout and simplest installation. Minimum distance between reader and PINPad is 23 mm.   23 mm
  Intégration Guide_iUP250&iUR250                        53/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   5.4.2 Leaned backward PINPad above vertical reader  This installation provides a good ergonomic integration.  Maximum leaning of the keypad is 30 degrees.  Minimum distance between reader and PINPad is 25mm for cable access.
  Intégration Guide_iUP250&iUR250                        54/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   5.4.3 Leaned forward reader above leaned backward PINPad   The reader must be Horizontal or 45° max leaned in order to evacuate liquids by the front.  Maximum backward leaning of the keypad is 30 degrees.
  Intégration Guide_iUP250&iUR250                        55/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   5.4.4 Optional pinshield layout considerations  An optional pinshield can be installed. It is mandatory that the PINPad is installed vertical directly on the front face of kiosk (not in recess).       5.5  KIOSK WATER INGRESS CONSIDERATION  Components inside the kiosk should take care of water ingress and water collection to avoid pouring water on the product below.    5.6  KIOSK COOLING CONSIDERATION  In case of forced cooling, air intake from the card reader opening is forbidden as it will fill the reader with dust. A large air intake must be provided in the kiosk. It is also recommended to have the kiosk in overpressure to avoid dust.
  Intégration Guide_iUP250&iUR250                        56/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   5.7  KIOSK GROUNDING CONSIDERATION  All parts of the kiosk should be connected to the ground using ground cables.  Connect to Ground
  Intégration Guide_iUP250&iUR250                        57/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   6  ASSEMBLY PROCEDURE FOR IUR250 CARD READER 6.1  KIOSK MINIMUM VOLUME FOR IUR 250 The iUR250 requires a minimum volume inside the kiosk. It is detailed in the drawing below. 3D design on demand. The minimum volume is 108 mm width x 73 mm height x 146 mm deep.   Picture of iUR250 minimum volume
  Intégration Guide_iUP250&iUR250                        58/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   6.2  KIOSK PREPARATION FOR IUR250 INSTALLATION  The iUR250 requires a cut out in the kiosk (dimensions in millimetres detailed in the diagram below).  CAUTION: The  equivalent  iUR250  hatched footprint  surface on  the kiosk  must be flat and clear of any holes and burrs.  Special attention is required for the area of anti-removal switches.  Fixing must be done by 4 M4 to M6 x12mm welded studs.                             Cut-out drawing for iUR250. 3D design on demand.      iUR250  footprint area iUR250  Anti-removal switches area
  Intégration Guide_iUP250&iUR250                        59/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   6.3  INSTALLING THE READER IUR250  iUR fixing requires M4-M6 hexagonal nuts. Put the iUR over the studs. Screw the 4 nuts with a 1.0-1.3 N.m torque.  It is recommended to use threadlocker fluid to prevent unscrewing with vibrations.       Picture showing the installation of the iUR250
  Intégration Guide_iUP250&iUR250                        60/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   6.4  WATER EVACUATION CONSIDERATION  It is recommended to plug a flexible tube to the water evacuation pipe of the iUR250 to avoid water ingress inside the kiosk.  The pipe is provided with the product and has to be sticked to the evacuation hole.                          Picture showing evacuation pipe     Evacuation pipe
  Intégration Guide_iUP250&iUR250                        61/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   6.5  CONNECTING THE IUR250 TO THE KIOSK GROUND  The iUR250 should be connected to the ground of kiosk chassis using a copper braid fastened with the provided grounding screw and washer.                                  Picture showing the grounding ground hole and screw of the iUR250   Grounding screw Grounding hole
  Intégration Guide_iUP250&iUR250                        62/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   7  ASSEMBLY PROCEDURE FOR IUP250 PINPAD 7.1  KIOSK MINIMUM VOLUME FOR IUP250  The iUP250 requires minimum volume in the kiosk. It includes cables and pinshield mounting.  3D design on demand. The minimum volume is 123mm width x 154 mm height x 52 mm depth                                 Picture showing the minimum volume for the iUR250
  Intégration Guide_iUP250&iUR250                        63/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   7.2  KIOSK PREPARATION FOR IUP250 NEW INSTALLATION iUP250 uses EVA mounting standard with additional fixing studs. It requires a cut out in the kiosk to the dimensions detailed in the diagram below (all dimensions are in millimeters). The drawing below shows the footprint of iUP250 product.  CAUTION: It is important that the iUP250 footprint surface on the kiosk must be flat and cleared of any holes and burrs.   Special attention is required for anti-removal switches area. 3D step files are also available upon request.  Fixing must be done by 6 M4x16mm welded studs.                            Drawing of the cut-out for the iUP250 3D design on demand.
  Intégration Guide_iUP250&iUR250                        64/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   7.3  INSTALLING THE IUP250 PINPAD IN NEW KIOSK  iUR requires standards hexagonal nuts for integration into a kiosk.   Screw the 6 nuts with a 1.0 N.m torque.  It is recommended to use threadlocker fluid to prevent unscrewing with vibrations.                                 Picture showing a new installation of the iUP250
  Intégration Guide_iUP250&iUR250                        65/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   7.4  KIOSK PREPARATION FOR IUP250 INSTALLATION AS REPLACEMENT OF I9530 PRODUCT  The installation of iUP250 as replacement of i9530 product requires an adapting sheet metal part. This part is not provided by Ingenico. It is required by security regulation that this part must be permanently mounted on the kiosk (i.e by soldering) and cannot be removed from the kiosk.      Drawing showing the adapter part of the iUP250 in existing i9530 installation
  Intégration Guide_iUP250&iUR250                        66/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   7.5  INSTALLING THE IUP250 PINPAD AS REPLACEMENT OF I9530 iUP250 can be installed as follow. Existing studs on the kiosk for i9530 product are used to guide the adapter part. Adaptator part must be permanently fixed to the kiosk. We recommend to weld or strongly glued it.   Standard nuts cannot be used on these studs as they will interfere with the iUR250 PINPad and may create a security issue.  Top studs need to be cut to 11 mm to avoid interference with the cable sleeve.    Picture showing the installation of the iUP250 in existing i9530 kiosk
  Intégration Guide_iUP250&iUR250                        67/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   7.6  CONNECTING THE IUP250 TO THE KIOSK GROUND To insure good connexion of iUP250 to the kiosk ground, it is recommended to install one copper braid connecting the 2 grounding studs and connect this braid to the chassis.                                      Picture showing the grounding of the iUP250 Ground studs to connect copper braid to ground.
  Intégration Guide_iUP250&iUR250                        68/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   7.7  INSTALLING THE OPTIONAL PINSHIELD  The installation of the standard or light pinshield requires 6 additional holes diameter 5 mm in the kiosk. A diameter 10 additional hole is required for the Lighting pinshield to pass the cable through the kiosk.                                     Picture showing the cut-out and holes for the iUP250 pinshield
  Intégration Guide_iUP250&iUR250                        69/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   7.7.1 Installing the standard pinshield The standard pinshield is mounted on the kiosk using 6 screws M4 x 10. 4 wedges are provided to fill the gap between the keypad and the pinshield according to the kiosk panel thickness. One has to be selected as follow:  Kiosk panel thickness Wedge to use 2 mm Wedge thickness 2.5 3 mm Wedge thickness 3.5 4 mm Wedge thickness 4.5 5 mm Wedge thickness 5.5                                 Picture showing installation of the iUP250 standard pinshield. Wedge
  Intégration Guide_iUP250&iUR250                        70/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   7.7.2 Installing the Lighting pinshield  The Lighting pinshield will light the keypad thanks to 4 LEDs. It is connected to the iUP250 by a cable plugged on the right side. The pinshield is installed on the kiosk using 6 screws M4 x 10.  4 wedges are provided to fill the gap between the keypad and the pinshield according to the kiosk panel thickness. One has to be selected as follow:  Kiosk panel thickness Wedge to use 2 mm Wedge thickness 2.5 3 mm Wedge thickness 3.5 4 mm Wedge thickness 4.5 5 mm Wedge thickness 5.5                              Picture showing installation of the iUP250 lighting pinshield. Wedge Light module with cable
  Intégration Guide_iUP250&iUR250                        71/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   8  INFORMATIONS ON IUC150 OR IUC180 CONTACLESS UNATTENDED MODULES The iUC150 and iUC180 are Contactless solutions for unattended payment applications (indoor and outdoor).  They can be installed and connected to iUP250 and iUR250 products.         See iUC Integration Guide for further information.  8.1.1 Kiosk mechanical requirements  The kiosk panel can be metallic or plastic. The kiosk panel can be coated with painting but grounding of the IUC must be insured. For the grounding connection both studs must be connected to get the best ESD performance.  The kiosk panel thickness must be between 2 mm and 5 mm.   The iUC150 or iUC180 use EVA (European vending association) mounting standard.
  Intégration Guide_iUP250&iUR250                        72/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   9  MAINTENANCE 9.1  CONFIGURATION  The iUP250 & iUR250 supplied to you has operational configuration loaded.  In factory, softwares are loaded in the iUP250 & iUR250, as well as parameter definition files.   The parameter definition file of the UCMC component is used, in particular, to determine the type of printer used (local/host) and the position of the host (COMx).   To change configuration, you must load a new parameter definition file (supplied by Ingenico). This operation can be performed using the LLT or a USB key (see § Loading by USB key)  For more information concerning configuration, contact Ingenico Technical Support.  9.2  PRODUCTS COMMISIONNING Please refer to ICO/ETU/11/1849/YM : Commissioning User's Guide.  To be able to perform the commissioning procedure the anti-removal must be correctly mounted see chapter 6.2 for iUR250 and 7.2 for iUP250.                   Anti-removal area
  Intégration Guide_iUP250&iUR250                        73/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   9.3  REACTIVATION iUR250 can be opened for maintenance (cleaning operation, extraction of jammed object for example). The reactivation process can be achieved with a tool terminal and two smart cards with pin codes. (For more information, contact commercial department of Ingenico)  On the iUR250 if reactivation process fails, check that the application has been re-charged and re-attempt.  If the red LED is lit, it may be a case of permanent tamper detection. Check in this case that the product is correctly assembled and re-attempt.  If the problem persists, it may be a hardware problem (broken switch...). In this case, a shipment repair is needed.  9.4  OPERATING LIFE  Minimum operating life of 5 years.    Keyboard o  1.000.000 key strokes o  Keys markings ensure resistance to wear    Reader o  500.000 card insertions
  Intégration Guide_iUP250&iUR250                        74/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   10 CLEANING INSTRUCTIONS The external front face of the PINPad and iUN reader should be carefully cleaned in a regular basis.   The goal is to keep the display and the keyboard free of dirt and solvents.   First of all, unplug all the wires from the terminal during this operation.   Good rules for proper cleaning of the terminal are:    Use a soft cloth that is very slightly soaked with soapy water to clean the outside of the terminal.   Do not clean the electrical connections.   Do not use in any case, solvents, detergents or abrasive products:  Those materials might damage the plastic or electrical contacts.   Avoid also the use of pressurized liquids.   Avoid exposing the terminal to the direct rays of the sun.   Do not put anything into the slot of the smart card reader   It is recommended to clean regularly the hybrid reader smart connector with dry cleaning cards.
  Intégration Guide_iUP250&iUR250                        75/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   11 DISASSEMBLING THE PRODUCTS ACCORDING TO WEEE DIRECTIVE  11.1  IUP250 END-OF–LIFE DISASSEMBLY INSTRUCTIONS This  document  is  intended  for  treatment  and  recycling  facilities.  It  provides  the  basic instructions  for  the  disassembly of  Ingenico products  to  remove  components  and  materials requiring  selective  treatment,  as  defined  by  EU  directive  2002/96/EC,  Waste  Electrical  and Electronic Equipment (WEEE). Ce document est destiné aux installations de traitement et de recyclage. Il fournit les instructions de base pour le démontage de produits Ingenico afin de retirer les composants et matériaux nécessitant un traitement sélectif, tel que défini par la directive européenne 2002/96/CE, sur les Déchets d’Equipements Electriques et Electroniques (DEEE).    1.  MODELS AND DESCRIPTIONS  MODÈLES ET DESCRIPTIONS   Products covered by this disassembly instructions. Produits concernés par ces instructions de démontage.  Product Name Nom du produit Product description Description du produit Product mass (g) Masse du produit (g) IUP250 Unattended payment PINPad 700g       2.  COMPONENTS AND MATERIALS REQUIRING SELECTIVE TREATMENT   COMPOSANTS ET MATERIAUX NÉCESSITANT UN TRAITEMENT SÉLECTIF  The  following  components  and  materials,  if  present  in  the  Ingenico  product(s),  have  to  be removed and selectively treated. Les  composants  et  matériaux  suivants,  si  présents  dans  le(s)  produit(s)  Ingenico,  doivent  être  retirés  et  faire l’objet d’un traitement sélectif.  Components and materials  Composants et matériaux Quantity included in product(s) Quantité contenue dans le(s) produit(s) Capacitors containing Polychlorinated biphenyls (PCB) Condensateurs contenant du polychlorobiphényle (PCB) 0 Components containing Mercury, such as switches or backlighting lamps Composants contenant du mercure, tels que les interrupteurs ou les lampes à rétroéclairage 0 Batteries Piles et accumulateurs 1 Printed circuit boards greater than 10 cm² Cartes de circuits imprimés de plus de 10 cm² 3max (2 + 1) Toner cartridges Cartouches de toner 0 Plastic containing brominated flame retardants  Matières plastiques contenant des retardateurs de flamme bromés 0 Asbestos waste and components which contain asbestos  Déchets d'amiante et composants contenant de l'amiante 0 Cathode ray tubes Tubes cathodiques 0 Chlorofluorocarbons (CFC), Hydrochlorofluorocarbons (HCFC) or Hydrofluorocarbons  (HFC), Hydrocarbons (HC) Chlorofluorocarbones  (CFC),  hydrochlorofluorocarbone  (HCFC)  ou  hydrofluorocarbone  (HFC), hydrocarbures (HC) 0 ICO-ETU-11-1858-CL-V1
  Intégration Guide_iUP250&iUR250                        76/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   Gas discharge lamps  Lampes à décharge 0 Liquid crystal displays (LCD) of a surface greater than 100 cm² and all those back-lighted with gas discharge lamps  Écrans à cristaux liquides (LCD) d'une surface supérieure à 100 cm² et tous les écrans rétroéclairés par des lampes à décharge 0 External electric cables  Câbles électriques extérieurs 0 Components containing refractory ceramic fibres  Composants contenant des fibres céramiques réfractaires 0 Components containing radioactive substances  Composants contenant des substances radioactives 0 Electrolyte capacitors measuring greater 2,5 cm in diameter or height  Condensateurs électrolytiques mesurant plus de 2,5 cm de diamètre ou de hauteur 0     3.  PRODUCT DISASSEMBLY PROCESS   PROCESSUS DE DEMONTAGE DU PRODUIT   Basic steps to remove components and materials previously identified and requiring selective treatment. Etapes de base pour retirer les composants et matériaux précédemment identifiés et nécessitant un traitement sélectif.  Step  Etape Product disassembly process  Processus de démontage du produit 1 Remove the 4  screws on the rear cover Oter les 4 vis du capot arrière 2 Remove the cover, remove the FPC Oter le capot, ôter le FPC. 3 Remove the 4 screws on the extension card. Lift the card, disconnect the FPC below. Remove the extension card. Oter les 4 vis sur la carte d’extension, Soulever la carte d’extension et déconnecter le FPC dessous. Oter la carte extension. 4 Remove the 6 nuts  on the plastic spacer . Remove the plastic spacer, the rear metal plate, the plastic PCB holder Oter les 6 écrous maintenant l’entretoise plastique. Oter l’entretoise plastique, puis la tôle arrière, puis le support plastique de PCB 5 Remove the keypad card. Oter la carte clavier 6 Remove the battery from the keypad printed circuit board Oter la pile rechargeable de la carte clavier.
  Intégration Guide_iUP250&iUR250                        77/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   11.2 IUR250 END-OF–LIFE DISASSEMBLY INSTRUCTIONS This  document  is  intended  for  treatment  and  recycling  facilities.  It  provides  the  basic instructions  for  the  disassembly of  Ingenico products  to  remove  components  and  materials requiring  selective  treatment,  as  defined  by  EU  directive  2002/96/EC,  Waste  Electrical  and Electronic Equipment (WEEE). Ce document est destiné aux installations de traitement et de recyclage. Il fournit les instructions de base pour le démontage de produits Ingenico afin de retirer les composants et matériaux nécessitant un traitement sélectif, tel que défini par la directive européenne 2002/96/CE, sur les Déchets d’Equipements Electriques et Electroniques (DEEE).    4.  MODELS AND DESCRIPTIONS  MODÈLES ET DESCRIPTIONS   Products covered by this disassembly instructions. Produits concernés par ces instructions de démontage.  Product Name Nom du produit Product description Description du produit Product mass (g) Masse du produit (g) IUR250 unattended electronic payment reader 700g       5.  COMPONENTS AND MATERIALS REQUIRING SELECTIVE TREATMENT   COMPOSANTS ET MATERIAUX NÉCESSITANT UN TRAITEMENT SÉLECTIF  The  following  components  and  materials,  if  present  in  the  Ingenico  product(s),  have  to  be removed and selectively treated. Les  composants  et  matériaux  suivants,  si  présents  dans  le(s)  produit(s)  Ingenico,  doivent  être  retirés  et  faire l’objet d’un traitement sélectif.  Components and materials  Composants et matériaux Quantity included in product(s) Quantité contenue dans le(s) produit(s) Capacitors containing Polychlorinated biphenyls (PCB) Condensateurs contenant du polychlorobiphényle (PCB) 0 Components containing Mercury, such as switches or backlighting lamps Composants contenant du mercure, tels que les interrupteurs ou les lampes à rétroéclairage 0 Batteries Piles et accumulateurs 1 Printed circuit boards greater than 10 cm² Cartes de circuits imprimés de plus de 10 cm² 5 Toner cartridges Cartouches de toner 0 Plastic containing brominated flame retardants  Matières plastiques contenant des retardateurs de flamme bromés 0 Asbestos waste and components which contain asbestos  Déchets d'amiante et composants contenant de l'amiante 0 Cathode ray tubes Tubes cathodiques 0 Chlorofluorocarbons (CFC), Hydrochlorofluorocarbons (HCFC) or Hydrofluorocarbons  (HFC), Hydrocarbons (HC) Chlorofluorocarbones  (CFC),  hydrochlorofluorocarbone  (HCFC)  ou  hydrofluorocarbone  (HFC), hydrocarbures (HC) 0 Gas discharge lamps  Lampes à décharge 0 Liquid crystal displays (LCD) of a surface greater than 100 cm² and all those back-lighted with gas discharge lamps  Écrans à cristaux liquides (LCD) d'une surface supérieure à 100 cm² et tous les écrans rétro éclairés par des lampes à décharge 0 External electric cables  Câbles électriques extérieurs 0
  Intégration Guide_iUP250&iUR250                        78/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   Components containing refractory ceramic fibres  Composants contenant des fibres céramiques réfractaires 0 Components containing radioactive substances  Composants contenant des substances radioactives 0 Electrolyte capacitors measuring greater 2,5 cm in diameter or height  Condensateurs électrolytiques mesurant plus de 2,5 cm de diamètre ou de hauteur 0   6.  PRODUCT DISASSEMBLY PROCESS   PROCESSUS DE DEMONTAGE DU PRODUIT   Basic steps to remove components and materials previously identified and requiring selective treatment. Etapes de base pour retirer les composants et matériaux précédemment identifiés et nécessitant un traitement sélectif.  Step  Etape Product disassembly process  Processus de démontage du produit 1 Remove the cover seal and cut the Anti-Removal FPC Retirer le joint de la face avant et  couper le flex anti-removal 2 Remove the 6 bezel screws and 4 upper cover screws Retirer les 6 vis de la face avant et les 4 vis du capot supérieur 3 Remove castle of card and take off the Front Security FPC Retirer l’ensemble château de carte et décoller le Flex Front Bezel 4 Unclip, and  remove the dome support and the water collector Déclipser et retirer le Support dôme et le réceptacle eau 5 Remove the battery from the main circuit board Retirer la pile du circuit imprimé principal
  Intégration Guide_iUP250&iUR250                        79/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   12 STANDARDS 12.1 ELECTRICAL CONSUMPTIONS   Average consumptions device waiting for host solicitation :  o  iUP250 – PINPad < 100 mA Value measured for Power supply 12V at 25°C o  iUR250 – Reader  < 50 mA Value measured for Power supply 12V at 25°C    Indicative consumption device when contact card transaction is performed :  Hypothesis: no radio (GPRS) reader iUR250 only connected to iUP250  o  iUP250 + iUR250 < TBC Value measured for Power supply 12V at 25°C    Maximum average external supply current:   o  iUP250 – PINPad < 2 A Value measured for Power supply 12V at 25°C iUR250 – Reader  < 0,5 A  Value measured for Power supply 12V at 25°C    Maximum consumption in stand-by mode (12 VDC input.):  o  iUP250 – PINPad < 400µA Value measured for Power supply 12V at 25°C o iUR250 – Reader  < 50µA Value measured for Power supply 12V at 25°C   12.2 TEMPERATURE AND HUMIDITY    Operating & Storage conditions : o  Relative humidity: 5% to 85% non-condensing. o  External temperature range: -20 °C to 65 °C.
  Intégration Guide_iUP250&iUR250                        80/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   12.3 ENVIRONMENTAL SPECIFICATION CONTINUED    Operating conditions : o  Front face shock resistance: IK10 o  Vibrations resistance: 5-9Hz, 6.2mm; 9-200Hz, 1g; 200-500 Hz, 1.5g; 10ct/mn, 10 Cycles o  Bumps resistant: 6ms, 25g, 500 cycles each direction    Natural events: o  Water and dust resistant  IP65 for iUP250 and IP34 for iUR250    Degradation iUP250 –iUR250 specification: o  Vandal resistant.  o  Impact resistant IK10. o  Certified anti-tamper and attack resistant.    Drop iUP250 –iUR250 specification: o  Drop 1m on concrete surface all faces  12.4 EC STANDARD COMPLIANCE MARKING EC standard compliance marking certifies that the product stipulated below: iUR250 iUP250 Conforms to the following harmonized standards:   IEC/EN 60950-1: Electrical safety of data processing equipment including electrical office equipment. Issue dec. 2001   EN 55022: Data processing equipment – Radiofrequency disturbance characteristics - Limits and measurement methods. EN 55022 2006 + A1 (2007)   EN 55024: Data processing equipment – Immunity characteristics - Limits and measurement methods. Issue 1998 + A1- 2001 + A2 – 2003
  Intégration Guide_iUP250&iUR250                        81/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   12.5   IC STATEMENTS   This class (B) digital apparatus complies with Canadian ICES-003. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful  communication."   Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut  fonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une communication satisfaisante.  "This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device."    Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne  doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.  This  radio  transmitter  (IC: 2586D-IUP250)  has  been  approved  by  Industry  Canada to operate with the antenna types listed below with the maximum permissible  gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.    Le présent émetteur radio (IC: 2586D-IUP250)  a été approuvé par Industrie  Canada  pour  fonctionner  avec  les  types  d'antenne  énumérés  ci-dessous  et  ayant  un gain admissible maximal et l'impédance requise pour chaque type d'antenne. Les types d'antenne  non  inclus  dans  cette  liste,  ou  dont  le  gain  est  supérieur  au  gain  maximal indiqué, sont strictement interdits pour l'exploitation de l'émetteur.
  Intégration Guide_iUP250&iUR250                        82/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved     FCC Statement  FCC standard compliance marking certifies that the product stipulated below: iUR250 iUP250   conforms to the following harmonized standards : –  part 15 subpart B of the FCC rules  This class (B) digital apparatus complies with Canadian ICES-003.  Information to users: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.  NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on, the user is encouraged to try to correct interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. This  device  complies  with  FCC and IC radiation  exposure  limits  set  forth  for  general  population. This  device  must  be  installed  to  provide  a  separation  distance  of  at  least  20cm  from  all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.
  Intégration Guide_iUP250&iUR250                        83/83    Copyright © 2012 Ingenico 900009151 R11 000 01/1223      All rights reserved   12.6   ENVIRONMENT (WEEE, BATTERIES AND PACKAGING) This product is labeled in accordance with European Directives 2002/96/EC concerning Waste Electrical and Electronic Equipment (WEEE) and 2006/66/EC concerning Batteries and Accumulators. Those provisions are requiring producers and manufacturers to become liable for take-back, treatment and recycling upon end of life of equipment and batteries. The associated symbol means that WEEE and waste batteries must not be thrown away but collected separately and recycled. Ingenico ensures that efficient collection and recycling schemes are set-up for WEEE and batteries according to the local regulation of your country. Please contact your retailers for more detailed information about the compliance solution in place for disposing of your old product and used batteries. Packaging waste must also be collected separately to assure a proper disposal and recycling.  Please note that proper recycling of the electrical and electronic equipment and waste batteries will ensure safety of human health and environment.  12.7 SECURITY OF YOUR TERMINAL Upon receipt of your terminal you should check for signs of tampering of the equipment. It is strongly advised that these checks are performed regularly after receipt. You should check, for example: that the keypad is firmly in place; that there is no evidence of unusual wires that have been connected to any ports on your terminal or associated equipment, the chip card reader, or any other part of your terminal. Such checks would provide warning of any unauthorised modifications to your terminal, and other suspicious behaviour of individuals that have access to your terminal. Your terminal detects any “tampered state”. In this state the terminal will repeatedly flash the message” Alert Irruption!” and further use of the terminal will not be possible. If you observer the “Alert Irruption!” message, you should contact the terminal helpdesk immediately. You are strongly advised to ensure that privileged access to your is only granted to staff that have been independently verified as being trustworthy.  NEVER ask the customer to divulge their PIN Code. Customers should be advised to ensure that they are not being overlooked when entering their PIN Code.    *296142716*

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