Ingenico GPRS ELITE 790 GPRS POINT OF SALE TERMINAL User Manual 0130 03460 0400

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Document ID	485459
Application ID	8luq9g6YzfquQJ1zGav6Ag==
Document Description	USERS MANUAL 1
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	15.42kB (192723 bits)
Date Submitted	2004-11-04 00:00:00
Date Available	2004-11-02 00:00:00
Creation Date	2004-10-20 13:33:49
Producing Software	Acrobat Distiller 6.0.1 (Windows)
Document Lastmod	2004-10-20 13:33:49
Document Title	Microsoft Word - 0130-03460-0400.doc
Document Creator	PScript5.dll Version 5.2
Document Author:	DJ

2. Never spray cleaning solution directly onto the Elite
2.5 Battery charging procedure:
3.
2.5.1 Charging the battery pack:
1. After unpacking it is important to provide an
Initial charge. This conditioning cycle is required
for the battery pack to reach full capacity quickly.
2. Connect the AC power to the slow or fast
charging base using the supplied power pack
designed for the Elite 790. Place the Elite 790
terminal or standalone battery pack on the slow
or fast charging base. The terminal will power-up
and remain ON throughout the charging period.
The green indictor at front of the FAST charging
base turns off once the battery pack is fully
charged. On the other hand, the green indicator
at front of the SLOW charging base will always
be ON.
4.
6.
The Elite 790 is equipped with an RF modem for
exchanging data over one of the following networks:
1. GPRS
2. CDMA
4.2 Power supply:
The power adapter is mainly used for charging the
internal Ni-MH battery.
Power input voltage................: 100-220V AC.
Power input frequency ...........: 50-60 Hz.
Power output .........................: 11V DC, 1.5A
adapter supplied with the Elite 790. Many adapters
can appear similar and will plug into the Elite 790
base but will not work properly causing erratic
behavior, poor charging or even damage to the unit.
2.5.2 Normal use
 1. After a full charge the Elite 790 in normal usage
is expected to provide 50 or more transactions
before the terminal has to be returned to the base
for charging. Slow printing and the low battery
message on the display followed by the beep
indicates the battery needs recharging.
2. The Elite 790 has a “reserve” capability in the
event that more transactions are occasionally
needed. As long as the print time is acceptable
the terminal will provide additional transactions
beyond normal. The effect will be a continued
slowdown of the printer as well as a longer
recharge cycle.
3. Fast Charging Base is designed for quick and
uninterrupted battery charging. If the Elite 790
terminal is removed from the fast charging base
for more than 10 seconds, charging is reinitiated.
When the battery is fully charged, the green LED
at the front of the base will turn OFF. Do not use
the fast charging base for frequent and short
battery charging (between each transaction) –
this may damage the battery and reduce its
lifetime. To optimize the life of the battery pack,
charge it with the fast charging base when the
low battery message appears on the terminal, or
when the printing speed is reduced.
3.
Cleaning procedure:
1. Clean the outside of the Elite 790 with a soft
cloth moistened with a mild detergent solution.
Figure 4: DC Plug
4.3 Operating environment
Operating temperature : 5 to 40°C
Humidity: 5% to 90% RH, with no condensation.
5.
Thermal paper should NOT be exposed to vinyl, plastics,
adhesives, shrink-wraps, wet-toner copies or certain
carbon papers, office light, UV light, high humidity and
temperature (above 65%, 25C) for long periods of time.
Technical specifications:
4.1 Network:
 Make sure that you use the correct AC power
5.1 Storage Recommendation for Thermal Paper:
790 as liquid may enter the unit.
Do not use Isopropyl Alcohol based cleaning
products.
Thermal Paper Specification:
The following specifications identify the thermal paper
roll that must be used with Elite 790 terminals:
• Single ply thermal sensitive - POS or facsimile grade.
• Basis Weight:
(lb/rm 17 ins. X 22 ins. - 500) --- 14.5 +/- 5%
(GSM) --- 55 +/- 5%
• Caliper: 2.4 +/- 0.2 Mils or 60 +/- 5 Microns
• Brightness: Min. 85%
• Smoothness (Bekk Minimum): 300 s
• Roll Width: 2.25 +/- 0.020 in (58 mm +/- 0.5 mm).
• Roll Diameter: 2.0 in (51 mm) maximum.
• Roll Core ID: 0.500 in (13 mm) nominal.
• Roll Core OD: 0.625 in (16 mm) nominal.
For the best performance, Ingenico recommends the
following sources/brands:
KANZAKI
P300
APPLETON T1012A
KOEHLER
K55
If you experience problems :
Call one of the customer service centers listed below:
In Canada:
In the USA:
RBA Inc.
Ingenico Inc.
3190 Orlando Drive
TotalCARE
Mississauga, Ontario
1335 North Meadow
L4V 1R5
Parkway, Suite 116
1-800-387-3938
Atlanta GA 30076
or (905) 672-1048
1-800 – 435-3014
US Federal Communications Commission (FCC)
Warnings:
This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when this equipment is
operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own
expense.
Any changes or modifications not expressly
approved by the party responsible for compliance could void
the user’s authority to operate the equipment.
Canadian Department
Warnings:
of
Communications
(DOC)
This digital apparatus does not exceed the Class A limits
for radio noise emissions from the digital apparatus as
set out in the radio interference regulations of the
Canadian Department of Communications.
Elite 790
Installation Guide
Ingenico Inc.
1003 Mansell Road, Atlanta, GA 30076
Tel: 770.594.6000
Fax 770.594.6003
www.ingenico-us.com
Ingenico Canada Ltd.
79 Torbarrie Road, Toronto, Ontario – Canada M3L 1G5
Tel:416.245.6700
Fax: 416.245.6701
www.ingenico-ca.com
0130-03460-0400
1.
Terminal description:
1.2.4 Magnetic Stripe Card Reader:
This is a bi-directional reader capable of reading
simultaneously Tracks 1&2, and it is located just above
the display. The Magnetic Stripe on the card should
face down and to the rear of the Elite 790 terminal. The
card should be swiped at uniform speed and pressure,
ensuring that the card remains in contact with the
bottom of the track throughout the entire swipe action.
1.1 Introduction:
The Elite 790 is a fully self-contained RF EFTPOS
terminal with an integrated printer and the
functionality to process all smart card, debit and
credit purchases. The terminal communicates with
the bank using the RF data network or via the
telephone network by using a Fast or Slow Charging
Base. This RF network is similar to that used for
mobile phones except that it supports data as well.
The terminal features a secure, multi-application
operating system, which allows a number of
different applications to run on the terminal
independently, without jeopardizing software
security.
1.2.7 Smart Card Reader:
Complies with standard ISO 7816, Sync & Async and
EMV Level 1. The Elite 790 is equipped with a Smart
Card Reader slot located at the front of the terminal.
Jack for the hands free kit (earpiece and microphone).
1.3
1.4
1.5
•
•
•
•
•
•
Slow/Fast Charging Base Connection
Roll Release Lever
2.
TELEPHONE CONNECTION
1. Open the paper compartment cover.
2. Move the paper load lever forward to disengage the
friction roller.
3. Remove the empty paper roll by pressing the roll
release lever on the right hand side.
4. Position the paper roll with the end of the roll
protruding from UNDERNEATH the roll.
5. Feed the paper under the printer’s roller until it
protrudes from the top of the printer.
6. Fit the paper roll to the spindle and move the paper
load lever back to engage the friction roller.
7. Close the cover and test the operation of the printer
by Pressing Paper Feed key.
2.2 SIM Installation:
Access to the optional SIM slots is through the battery
door located on the underside of the Elite 790 terminal.
Access to the GSM SIM is through a “trap door” which
opens only when the battery pack is removed.
The telephone cable used with the Elite 790 must be
plugged into the base port marked with the symbol
. The other end of the cable must be connected
to a wall telephone jack.
POWER CONNECTION
The radial connector on the power pack must be
plugged into the port marked with the symbol
The two prong electrical plug must be connected in
the wall electrical socket.
CONNECTION TO AN EXTERNAL
PERIPHERALS
Peripheral devices can be connected to the RS232
port of the Elite 790. The Elite 790 base and
terminal must be powered off before connecting the
cable to the RS232 port.
2.4 Vehicle Slow Charging Base Connection
Elite 790 Charging Base Package Contents:
1. The Elite 790 base (slow, fast or vehicle charging).
2. Installation Guide.
3. Cable from Vehicle Base to car battery
4. 4 mounting screws for Vehicle Base
5. Power supply (not supplied with the vehicle base).
6. Phone cable (not supplied with the vehicle base).
1.2.3 Keypad:
18 keys, with back lighting, with the following
special function keys:
F1, F2, and F3 keys: Programmable keys which
permit access to terminal level functions and the
system menu.
Paper Feed key: Performs a 20mm paper feed.
ENTER key: is used to confirm the data entered
or displayed.
CAN key: is used to cancel the current function
and return the terminal to the idle state.
CORR key: is used to correct any invalid data
entry.
ADMIN key: is used to access the terminal
administration function menu.
Elite 790 Terminal Package Contents:
1. The Elite 790 terminal with a battery pack.
2. Thermal printer paper, one roll.
3. Installation Guide
A 4 line x 16 character LCD graphic display, with
back lighting.
•
The Slow/Fast Charging Base and Slow
Charging Vehicle Base:
Three bases are available: slow charging base, fast
charging base and slow charging vehicle base. The
slow charging vehicle base is used only for charging
the terminal’s battery. The slow & fast charging bases
have an interface to the telephone network, support
applications downloading and the battery recharging.
1.2 The Terminal:
Allows scrolling through options and selection of the
desired option.
2.3
The built-in printer is a high-speed thermal printer (6
lines per second) and is graphics compatible.
1.2.9 Hands Free Connector:
1.2.2 Navigation Button:
Paper Load Lever
The modem allows data exchange over an RF network.
1.2.6 Printer:
The RS232 port allows download of customer
applications and connection of external peripherals.
The Elite 790 terminal has the following features:
To unlock the SIM holder, slide the metal clasp
towards the hinge. Swing the SIM holder up. Insert
the SIM card in between the metal clasp and the
plastic holder, with the metal plate facing down.
Swing the SIM holder down. To lock the SIM card
in place, slide the metal clasp away from the hinge.
Paper loading (If required):
1.2.5 RF and Telephone Modem:
1.2.8 RS232:
1.2.1 Display:
2.1
Installation procedure:
Important Note: Before using the Elite 790
terminal for the first time, the battery pack must
be fully charged. The battery must be charged at
least 2 hours if the fast charge base is used, or 16
hours if the slow or vehicle slow charge base is
used.
GSM SIM
SIM No 1
This must be connected directly to the vehicle
12VDC battery through an appropriate cable.
Alternatively an optional cigarette lighter adapter is
available. Make sure to use the cigarette lighter
adapter provided by INGENICO. Other brands may
prevent proper operation or damage the Elite 790
terminal and base.

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