Iridium Satellite 9560 Iridium 9560 Wi-Fi Access Point with satellite transceiver User Manual Manual

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User Manual

Iridium GO!™

Prior to using Iridium GO!, read and understand this User Manual including the safety warnings and information.

Failure to do so could result in serious injury or death.

Materials are also available online at www.iridium.com

or by calling 1.480.752.5155 (Direct); 1.866.497.4348 (Toll Free North America).

Thank you for purchasing the state

of the art Iridium GO!™

This Iridium GO! product package contains the following:

• User Manual (including Safety and Regulatory

Information, GEOS Emergency Services Brochure)

• Legal Information Booklet (contains limited warranty,

including exclusions, disclaimers, limitations of liability

and conditions of use, warranty claim process; privacy

and data security and software license)

Iridium GO! User Manual iiiii Iridium GO! User Manual

Legal Notices

This User Manual provides user information and is provided “as is.” Iridium and its

aﬃliated companies, directors, oﬃcers, employees, agents, trustees or consultants

(“Iridium”) assume no responsibility for any typographical, technical, content or

other inaccuracies in this User Manual. Iridium reserves the right to revise this User

Manual or withdraw it at any time without prior notice. You can ﬁnd the current

version of this Iridium GO! User Manual at www.iridium.com.

IRIDIUM MAKES NO REPRESENTATIONS, GUARANTEES, CONDITIONS OR

WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,

ANY IMPLIED REPRESENTATIONS, GUARANTEES, CONDITIONS OR WARRANTIES

OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NON-

INFRINGEMENT, SATISFACTORY QUALITY, NON-INTERFERENCE, ACCURACY OF

INFORMATIONAL CONTENT, OR ARISING FROM A COURSE OF DEALING, LAW,

USAGE, OR TRADE PRACTICE, USE, OR RELATED TO THE PERFORMANCE OR

NONPERFORMANCE OF ANY PRODUCTS, ACCESSORIES, FACILITIES, SERVICES OR

USER INFORMATION, EXCEPT AS EXPRESSLY STATED IN THE LIMITED WARRANTY.

ANY OTHER STANDARDS OF PERFORMANCE, GUARANTEES, CONDITIONS AND

WARRANTIES ARE HEREBY EXPRESSLY EXCLUDED AND DISCLAIMED TO THE

FULLEST EXTENT PERMITTED BY LAW. THIS DISCLAIMER AND EXCLUSION SHALL

APPLY EVEN IF THE EXPRESS LIMITED WARRANTY PROVIDED IN THE LEGAL

INFORMATION BOOKLET FAILS OF ITS ESSENTIAL PURPOSE. FURTHER, THE LIMITED

WARRANTY COVERS Iridium GO! (INCLUDING HARDWARE, SOFTWARE AND/

OR FIRMWARE) AND ACCESSORIES ONLY, AND NO WARRANTY IS MADE AS TO

USER INFORMATION AND/ OR COVERAGE, AVAILABILITY OR GRADE OF SERVICE

PROVIDED BY IRIDIUM SEPARATELY FOR IRIDIUM SATELLITE SERVICES.

IN NO EVENT SHALL IRIDIUM BE LIABLE, WHETHER IN CONTRACT OR TORT OR

ANY OTHER LEGAL THEORY, INCLUDING WITHOUT LIMITATION STRICT LIABILITY,

GROSS NEGLIGENCE OR NEGLIGENCE, OR IMPLIED WARRANTY, FOR ANY DAMAGES

IN EXCESS OF THE PURCHASE PRICE OF Iridium GO! (INCLUDING HARDWARE,

SOFTWARE AND/OR FIRMWARE) AND/OR ACCESSORIES AND/OR THE COST OF

IRIDIUM SATELLITE SERVICES PROVIDED, NOR SHALL IRIDIUM BE LIABLE FOR ANY

DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES

OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF

PRIVACY, LOSS OF USE, LOSS OF TIME OR INCONVENIENCE, LOSS OF INFORMATION

OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS CAUSED BY

Iridium GO! (INCLUDING HARDWARE, SOFTWARE AND/ OR FIRMWARE) AND/OR

ACCESSORIES AND/OR THE IRIDIUM SATELLITE SERVICES, OR ARISING OUT OF OR

IN CONNECTION WITH THE ABILITY OR INABILITY TO USE Iridium GO! (INCLUDING

HARDWARE, SOFTWARE AND/OR FIRMWARE) AND/OR ACCESSORIES AND/OR THE

IRIDIUM SATELLITE SERVICES , TO THE FULLEST EXTENT THESE DAMAGES MAY BE

DISCLAIMED BY LAW AND REGARDLESS OF WHETHER IRIDIUM WAS ADVISED OF

THE POSSIBILITIES OF SUCH DAMAGES.

Please refer to the Legal Information Booklet for the Limited Warranty including

Exclusions, Disclaimers, Limitations of Liability and Conditions of Use, and

Warranty Claim Process.

Third Party Information

This User Manual might refer to third party sources of information, hardware

or software, products or services and/or third party web sites (“third party

information”). Iridium does not control, and is not responsible for, any third

party information, including without limitation the content, accuracy, copyright

compliance, compatibility, performance, trustworthiness, legality, decency, links,

or any other aspect of third party information. The inclusion of such third party

information does not imply endorsement by Iridium of the third party information.

ANY THIRD PARTY INFORMATION THAT IS PROVIDED WITH IRIDIUM’S FACILITIES,

SERVICES, PRODUCTS OR USER INFORMATION IS PROVIDED “AS IS.’’ IRIDIUM MAKES

NO REPRESENTATIONS, GUARANTEES OR WARRANTIES IN RELATION TO THIRD

PARTY INFORMATION AND IRIDIUM SHALL NOT BE LIABLE FOR ANY LOSSES,

DAMAGES, LIABILITIES, JUDGMENTS, FINES, AMOUNTS PAID IN SETTLEMENT,

EXPENSES OR COSTS OF DEFENSE SUSTAINED IN RELATION TO ANY SUCH THIRD

PARTY INFORMATION.

Intellectual Property, Trade Secret, Proprietary or Copyrighted Information

To protect Iridium proprietary and conﬁdential information and/or trade

secrets, this User Manual may describe some aspects of Iridium technology in

generalized terms. Iridium products may include copyrighted Iridium and third

party software. Any such copyrighted software contained in Iridium products may

not be modiﬁed, reverse engineered, distributed or reproduced in any manner

to the extent provided by law. The purchase of any Iridium products shall not be

deemed to grant either directly or by implication or otherwise, any license under

copyrights, patents, or patent applications of Iridium or any third party software

provider, except for the normal, nonexclusive, royalty free license to use that arises

by operation of law in the sale of a product.

Content Copyright

You are exclusively responsible for the use of Iridium GO!, including proper use of

third party copyrighted materials. If you violate these terms you agree to defend,

indemnify and hold Iridium harmless with respect to any claims or actions by third

parties related to your improper use of copyrighted materials and to pay all costs,

damages, ﬁnes and other amounts incurred by Iridium, or on its behalf, in the

defense of any such claims or actions.

Contents

1: Introduction ................................................................................................................................................................... 1

2: Important Safety and Regulatory Information /

Renseignements importants sur la sécurité ..............................................................................2

Maximum permissible exposure calculations / Calcul de l’exposition maximale permise ................ 2

FCC notices / Avis de la FCC ...................................................................................................................................... 3

Batteries / Batteries ...................................................................................................................................................... 6

Emergency calling / Appels d’urgence ................................................................................................................. 7

Emergency mode (SOS button) / Mode d’urgence (bouton SOS) ............................................................... 9

Antenna care / Soin de l’antenne .............................................................................................................................9

3: Device Overview ....................................................................................................................................................... 20

4: Setting Up Your Iridium GO! Device ................................................................................................................14

STEP ONE: Set-up Iridium GO! .............................................................................................................................. 14

STEP TWO: Setting up your smartphone........................................................................................................... 21

STEP THREE: Pair Iridium GO! with your smartphone ................................................................................... 23

STEP FOUR: Conﬁgure the Iridium GO! application ...................................................................................... 24

5: Using Iridium GO! and your smartphone......................................................................................................31

Placing a call ................................................................................................................................................................ 32

Receiving a call ........................................................................................................................................................... 34

Iridium GO! application contacts .......................................................................................................................... 34

Text messages (SMS) .................................................................................................................................................. 35

Twitter ............................................................................................................................................................................. 36

Notiﬁcations.................................................................................................................................................................. 36

Internet Call .................................................................................................................................................................. 36

6: Advanced Settings ...................................................................................................................................................38

Example uses of Iridium GO! .................................................................................................................................. 42

7: Troubleshooting ....................................................................................................................................................... 45

8: Iridium GO! user information .............................................................................................................................48

Iridium GO! User Manual 1

iv Iridium GO! User Manual

1: Introduction

Iridium GO! provides the freedom of using your smartphone everywhere on the planet by simply

downloading the Iridium GO! application on your Android or Apple iOS device.

The Iridium GO! solution consists of 4 important components:

IridiumGO! device

Iridium satellite

network

Your Smartphone/Tablet

(Apple iOS or Android) IridiumGO! application

••••• ••••• •••••

Important: Free Iridium GO! applications for text-based services are available from Iridium’s application download section on the

Apple iOS app store and Google Play marketplace. For more information visit: www.iridiumgo.com.

Iridium GO! User Manual 32 Iridium GO! User Manual

2 : Renseignements

importants sur la sécurité

Important : Bien lire le chapitre au complet avant d’utiliser

l’appareil Iridium GO!MD

Calcul de l’exposition maximale permise

L’appareil Iridium GO! répond aux normes internationales

d’exposition aux ondes radio. Votre appareil satellitaire est

conçu et fabriqué pour ne pas dépasser les limites d’exposition

à l’énergie radioélectrique (HF). Ces limites font partie des

lignes directrices et des limites autorisées pour l’énergie HF

pour le grand public. Les directives sont basées sur les normes

élaborées par des organismes scientiﬁques indépendants par

une évaluation approfondie et régulière d’études scientiﬁques.

Contrairement à un téléphone mobile, le téléphone Iridium GO!

doit être utilisé à une distance de 20 centimètres (7,8 pouces)

ou plus de toute autre personne. Le calcul du rayonnement

pour ce type d’appareil repose sur le calcul du degré auquel le

rayonnement de l’appareil ne dépasse pas la limite d’exposition

maximale permise (EMP) pour une utilisation par le grand

public dans un environnement non contrôlé. À une distance

de sécurité de 20 cm, le pourcentage le plus élevé d’EMP pour

l’appareil Iridium GO! est de 21,7 % lors d’une utilisation avec les

antennes intégrées. Avec une antenne externe, le pourcentage

le plus élevé d’EMP pour l’appareil Iridium GO! est de 27,1 % en

supposant un gain d’antenne maximal de 3,0 dB; les utilisateurs

devraient conserver une distance de sécurité de 20 cm autant

par rapport à l’appareil Iridium GO! qu’e par rapport à une

antenne externe. Par conséquent, l’appareil Iridium GO! respecte

les lignes directrices de la FCC quant à la limite du rayonnement

lorsqu’il est utilisé comme indiqué.

Le Centre International de Recherche sur le Cancer (CIRC) a

conclu en mai 2011 qu’il existe des preuves limitées de liens

2: Important Safety and

Regulatory Information

Important: Read this entire chapter, before using Iridium GO!

Maximum Permissible Exposure Calculations

Iridium GO! meets international standards for exposure to radio

waves. Your satellite device is designed and manufactured not to

exceed limits for exposure to radio frequency (RF) energy. These

limits are part of guidelines and established permitted levels of

RF energy for the general population. The guidelines are based

on standards that were developed by independent scientiﬁc

organizations through periodic and thorough evaluation of

scientiﬁc studies.

Unlike a mobile phone, Iridium GO! is designed to be used 20

centimeters (7.8 inches) or more away from persons. The RF

exposure determination for this type of device is based on the

calculation of the extent to which RF radiation from the device

does not exceed the maximum permissible exposure (MPE) limit

for use by the general public in an uncontrolled environment.

At a separation distance of 20 cm, the highest percentage of the

MPE for Iridium GO! is 21.7% when using the built-in antennas.

If using an external antenna for Iridium transmitter, the highest

percentage of the MPE for the Iridium GO! is 27.1% assuming a

maximum antenna gain of 3.0 dBi; users should maintain a 20

cm separation from both Iridium GO! and an external antenna.

Accordingly, the Iridium GO! complies with the FCC’s guidelines

for limiting RF exposure when used as directed.

The International Agency for Research on Cancer (IARC)

concluded in May 2011 that there is limited evidence to suggest

a possible link between RF signals and two speciﬁc types of

cancer. The IARC’s conclusion is based on its review of existing

studies and information.

possibles entre les signaux RF et deux types précis de cancers.

La conclusion du CIRC repose sur son examen des études et des

renseignements existants.

Le FCC et la FDA, organismes des États-Unis chargés de ﬁxer les

limites d’exposition au rayonnement, indiquent toutefois qu’il

n’y a pas suﬃsamment de preuves scientiﬁques pour établir un

lien entre l’utilisation d’appareils mobiles et le cancer, et que

l’utilisation d’appareils mobiles tels que des téléphones mobiles

en respectant la réglementation en vigueur est sécuritaire.

Sites Web pour référence

• www.fcc.gov/guides/wireless-devices-andhealth-concerns

• http://www.fda.gov/Radiation-EmittingProducts/

RadiationEmittingProductsandProcedures/

HomeBusinessandEntertainment/CellPhones/ucm116282.htm

Si vous souhaitez réduire votre exposition à l’énergie HF, vous

pouvez limiter votre temps d’utilisation de l’appareil Iridium

GO! et de votre téléphone mobile, et accroître la distance entre

l’appareil Iridium GO!, le téléphone mobile ou l’antenne et votre

corps pendant l’utilisation.

VEUILLEZ NOTER QUE TOUTE MODIFICATION AU MODÈLE DE

CE PRODUIT POURRAIT OCCASIONNER DES DIFFÉRENCES DE

VALEUR D’EMP POUR LES PRODUITS ULTÉRIEURS; DANS TOUS

LES CAS, LES PRODUITS SONT CONÇUS POUR RESPECTER LES

LIGNES DIRECTRICES.

The United States agencies responsible for setting RF exposure

limits, the FCC and FDA, however, indicated that there is not

suﬃcient scientiﬁc evidence to support a link between wireless

device use and cancer and that use of wireless devices such as

mobile phones according to current regulations is safe.

Reference websites

• www.fcc.gov/guides/wireless-devices-andhealth-concerns

• http://www.fda.gov/Radiation-EmittingProducts/

RadiationEmittingProductsandProcedures/

HomeBusinessandEntertainment/CellPhones/ucm116282.htm

If you wish to reduce your exposure to RF energy, you can limit

the amount of time you use Iridium GO! and your mobile phone

and increase the distance between Iridium GO!/ mobile phone/

antennas and your body when you use it.

PLEASE NOTE THAT MODIFICATIONS TO THIS PRODUCT MODEL

COULD CAUSE DIFFERENCES IN THE MPE CALCULATIONS FOR

LATER PRODUCTS; IN ALL CASES, PRODUCTS ARE DESIGNED TO

BE WITHIN THE GUIDELINES.

Iridium GO! User Manual 54 Iridium GO! User Manual

Industrie Canada

Conformément à la réglementation d’Industrie Canada, le

présent émetteur radio peut fonctionner avec une antenne

d’un type et d’un gain maximal (ou inférieur) approuvé pour

l’émetteur par Industrie Canada.

Dans le but de réduire les risques de brouillage radioélectrique à

l’intention des autres utilisateurs, il faut choisir le type d’antenne

et son gain de sorte que la puissance isotrope rayonnée

équivalente (p.i.r.e.) ne dépasse pas l’intensité nécessaire à

l’établissement d’une communication satisfaisante.

Le présent appareil est conforme aux CNR d’Industrie

Canada applicables aux appareils radio exempts de licence.

L’exploitation est autorisée aux deux conditions suivantes : (1)

l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur

de l’appareil doit accepter tout brouillage radioélectrique subi,

même si le brouillage est susceptible d’en compromettre le

fonctionnement.

Industry Canada

Under Industry Canada regulations, this radio transmitter may

only operate using an antenna of a type and maximum (or

lesser) gain approved for the transmitter by Industry Canada.

To reduce potential radio interference to other users, the

antenna type and its gain should be so chosen that the

equivalent isotropically radiated power (e.i.r.p.) is not more

than that necessary for successful communication.

This device complies with Industry Canada license-exempt

RSS standard(s). Operation is subject to the following two

conditions: (1) this device may not cause interference, and (2)

this device must accept any interference, including interference

that may cause undesired operation of the device.

Avis de la FCC

Conditions énoncées à la partie 15

Cet appareil comporte un émetteur sans ﬁl (Wi-Fi) et des circuits

numériques connexes qui fonctionnent conformément aux

exigences stipulées à la partie 15 des règlements de la FCC.

L’avis qui suit s’applique aux utilisations en vertu de la partie 15 :

Cet appareil respecte les exigences énoncées à la partie 15 des

règlements de la FCC.

Son exploitation est autorisée aux deux conditions suivantes :

(1) l’appareil ne doit pas produire de brouillage,

(2) l’appareil doit accepter tout brouillage radioélectrique subi,

même si le brouillage est susceptible d’en compromettre le

fonctionnement.

Exposition à l’énergie radioélectrique

Cet appareil respecte les limites d’exposition au rayonnement

ﬁxées par la FCC dans un environnement non contrôlé. Les

utilisateurs ﬁnaux doivent suivre précisément les instructions

d’utilisation pour respecter les exigences en matière

d’exposition au rayonnement. Le présent émetteur ne doit pas

être situé au même endroit qu’un autre émetteur ou une autre

antenne ni fonctionner en conjonction avec un autre émetteur

ou une autre antenne.

Modiﬁcations

Les changements ou modiﬁcations qui n’ont pas été

expressément approuvés par la partie responsable de vériﬁer

le respect pourraient annuler l’autorisation d’utilisateur de

l’appareil pour l’utilisateur.

FCC notices

Part 15 Conditions

This device contains a Wi-Fi transmitter and associated

digital circuitry that operate under Part 15 of the FCC Rules.

The following notice applies to operations under Part 15:

This device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and

(2) This device must accept any interference received, including

interference that may cause undesired operation.

Radio Frequency Exposure

This equipment complies with FCC radiation exposure limits set

forth for an uncontrolled environment. End users must follow

the speciﬁc operating instructions for satisfying RF exposure

compliance. This transmitter must not be co-located or

operating in conjunction with any other antenna or transmitter.

No Modiﬁcations

Changes or modiﬁcations not expressly approved by the party

responsible for compliance could void the user’s authority to

operate the equipment.

Iridium GO! User Manual 76 Iridium GO! User Manual

Important : Pour plus de sécurité et pour assurer la qualité du

produit, utilisez uniquement des produits d’origine Iridium. La

garantie d’Iridium ne couvre pas les dommages qui découlent

de l’utilisation d’une batterie autre que les batteries Iridium.

Important : Suivez les directives ci-dessous lorsque vous

chargez votre batterie :

• Gardez la batterie à la température de la pièce. N’exposez

jamais les batteries à des températures inférieures à 0 °C (32

°F) ou supérieures à 45 °C (113 °F) lorsque vous les chargez.

• Les batteries neuves ne sont pas entièrement chargées et

peuvent prendre plus de temps à charger.

Important: Use only Iridium original products for safety and

quality assurance. Iridium’s warranty does not cover damage

caused by use of non-Iridium batteries.

Important: Follow these guidelines when charging your battery:

• Keep the battery at room temperature. Never expose batteries

to temperatures below 0°C (32°F) or above 45°C (113°F) when

charging.

• New batteries are not fully charged and may take more time

to charge.

WARNING / AVERTISSEMENT

Do not leave Iridium GO! in an automobile or

other vehicle with high temperatures.

Ne laissez pas votre appareil GO! dans une automobile ou un

autre véhicule avec des températures élevées.

Do not drop the battery or Iridium GO! because

the impact can damage them. Contact your

service provider or Iridium if your Iridium GO!

or battery has been damaged from dropping or

high temperatures.

Ne faites pas tomber la batterie ou l’appareil Iridium GO!, car

l’impact pourrait les endommager. Communiquez avec votre

fournisseur de service ou Iridium si votre appareil Iridium GO!

ou la batterie ont été endommagés par une chute ou une

exposition à des températures élevées.

Batteries

Toutes les batteries peuvent occasionner des blessures graves

ou des dégâts matériels, surtout si elles ne sont pas manipulées

correctement ou si elles sont utilisées alors qu’elles sont

endommagées.

Batteries

All batteries may cause serious injury or property damage,

particularly if handled improperly or used after damage.

WARNING / AVERTISSEMENT

Failure to follow these safety instructions could

result in serious injury or death caused by ﬁre,

explosion, leakage, or other hazard.

Une utilisation ou une manutention incorrectes des batteries

peut entraîner, entre autres, des risques d’incendie, d’explosion

ou de fuites.

Do not disassemble, crush, puncture, shred or

otherwise attempt to change the form of the

battery.

Ne démontez pas, n’écrasez pas, ne perforez pas ou ne broyez

pas les batteries, ou ne modiﬁez en aucune façon leur forme.

Do not let Iridium GO! or battery come in contact

with water. Water can lead to corrosion of the

circuits.

Ne permettez pas à l’appareil Iridium GO! ou à la batterie

d’entrer en contact avec de l’eau. L’eau peut entraîner la

corrosion des circuits de l’appareil.

Do not allow the battery to touch metal objects.

Contact with metal objects can cause the battery

to heat and possibly explode.

Ne permettez pas à la batterie d’entrer en contact avec des

objets métalliques, car la batterie pourrait chauﬀer et même

exploser.

Do not place your battery near a heat source.

Excessive heat can damage Iridium GO! or battery

by causing it to swell, leak or malfunction.

Ne placez pas votre batterie près d’une source de chaleur.

Une surchauﬀe peut endommager l’appareil Iridium GO! ou

la batterie; il peut en résulter un gonﬂement, des fuites ou un

mauvais fonctionnement.

Do not dry a wet or damp battery with an

appliance or heat source, such as a hair dryer or

microwave oven.

Ne faites pas sécher une batterie mouillée ou humide en

utilisant un appareil ou une source de chaleur comme un

sèche-cheveux ou un four.

Iridium GO! User Manual 98 Iridium GO! User Manual

location identiﬁcation is not automatically transmitted to local

emergency operators through the Iridium system.

Iridium does not guarantee network availability at all times due

to situations where the network is unavailable due to satellite

availability, terrain, weather, or other conditions that may

prevent an emergency call from being placed.

EMERGENCY CALLS WITHIN MAINLAND AUSTRALIA: Power

on Iridium GO!, rotate the antenna towards the open sky,

conﬁrm proper registration and signal strength of Iridium GO!,

and follow the normal protocol for dialing Triple Zero (000)

on your mobile phone using Iridium GO! application on your

smartphone. Verbally report the situation and your location to

the operator for assistance. The Iridium service does not provide

enhanced emergency calling service which automatically

identiﬁes the caller location.

EMERGENCY CALLS IN ALL OTHER LOCATIONS: You will

need to obtain and dial the full international access code,

country code, and phone number for the local ﬁre, police, or

ambulance depending upon the nature of the emergency.

Power on Iridium GO!, rotate the antenna toward the open sky,

conﬁrm proper registration and signal strength of Iridium GO!,

and follow the normal protocol for dialling 911 on your mobile

phone using Iridium GO! application on your smartphone.

Verbally report the situation and your location to the operator

for assistance. The Iridium service does not provide enhanced

emergency calling service which automatically identiﬁes the

caller location.

répondant à identiﬁer votre position pour vous apporter de

l’aide. L’identiﬁcation de la position de l’appelant n’est pas

automatiquement transmise sur le système Iridium. Iridium ne

peut garantir la disponibilité en tout temps du réseau; parfois, le

réseau peut ne pas être disponible en raison de la disponibilité

des satellites, du terrain, des conditions météorologiques, ou

d’autres conditions qui peuvent empêcher d’acheminer un

appel d’urgence.

APPELS D’URGENCE EN AUSTRALIE CONTINENTALE :

Mettez sous tension l’appareil Iridium GO!, dépliez l’antenne

vers le ciel ouvert, vériﬁez l’inscription et la force du signal de

l’appareil Iridium GO!, puis suivez les procédures habituelles

pour composer le « triple zéro » (000) sur votre téléphone

mobile en utilisant l’application Iridium GO! de votre téléphone

multifonctions. Indiquez verbalement votre situation et votre

position à l’opérateur pour obtenir de l’aide. Le service Iridium

n’oﬀre pas de service d’urgence amélioré qui permet d’identiﬁer

automatiquement la position de l’appelant.

APPELS D’URGENCE EN PROVENANCE DE TOUT AUTRE

ENDROIT : Vous devez préalablement obtenir le numéro

de téléphone complet à composer, avec l’indicatif d’accès

international, l’indicatif du pays et le numéro de téléphone

local des services locaux d’incendie, de police ou d’ambulance

selon la nature de l’urgence. Mettez sous tension l’appareil

Iridium GO!, dépliez l’antenne vers le ciel ouvert, vériﬁez

l’inscription et la force du signal sur l’appareil, puis suivez

les procédures habituelles pour composer le 911 sur votre

téléphone mobile en utilisant l’application Iridium GO! de votre

téléphone multifonctions. Indiquez verbalement votre situation

et votre position à l’opérateur pour obtenir de l’aide. Le service

Iridium n’oﬀre pas de service d’urgence amélioré qui permet

d’identiﬁer automatiquement la position de l’appelant.

WARNING / AVERTISSEMENT

Battery Disposal

Proper battery disposal is not only important

for safety but also beneﬁts the environment.

Consumers should recycle used batteries and

telephones in accordance with applicable

national, state or local laws and regulations.

Under EU requirements, all electrical and

electronic products must be taken to separate

collection at the end of their working life and

must not be disposed of as unsorted municipal

waste.

Élimination des batteries

Il est important de bien éliminer les batteries pour des raisons

de sécurité, mais aussi pour protéger l’environnement. Vous

devriez faire recycler les batteries et les téléphones en suivant

les lois et règlements nationaux et locaux pertinents.

En vertu des exigences de l’Union européenne (UE), tous les

produits électriques et électroniques doivent être apportés à

des centres de récupération distincts à la ﬁn de leur vie utile et

il est interdit de les jeter parmi les déchets domestiques.

Do not dispose of your battery in a ﬁre, because

this may cause an explosion resulting in serious

injury or death.

Ne vous débarrassez pas de vos batteries en les jetant au

feu. Ceci pourrait causer une exposition donnant lieu à des

blessures graves ou à la mort.

Emergency Calling

CHECK WITH YOUR SERVICE PROVIDER FOR LOCAL

EMERGENCY NUMBERS (full international access code,

country code, and phone number) for all locations outside the

United States and mainland Australia. Iridium currently only

supports in-country emergency call routing to 911 within the

United States and to Triple Zero (000) or 112 within mainland

Australia. Outside of the United States and mainland Australia,

calls to emergency access numbers such as 999, are not able

to be made on the Iridium system. When placing a call to an

emergency operator or local public safety answering point,

always verbally report your location to assist ﬁrst responders

with identifying your location to provide assistance. Caller

Appels d’urgence

VÉRIFIEZ AUPRÈS DE VOTRE FOURNISSEUR DE SERVICES

AFIN DE CONNAÎTRE LES NUMÉROS D’URGENCE LOCAUX

(indicatif d’accès international complet, indicatif de pays et

numéro de téléphone) pour tous les endroits à l’extérieur des

États-Unis et en Australie continentale. Iridium ne permet

actuellement que les appels d’urgence 911 aux États-Unis

et au « triple zéro » (000) ou 112 en Australie continentale.

À l’extérieur de ces deux régions géographiques, les appels

d’urgence qui utilisent des numéros tels que 999 ne peuvent

être placés sur le système Iridium. Pour téléphoner à la

réception d’un service d’urgence ou un centre d’appel pour la

sécurité publique, vous devez toujours indiquer verbalement

votre position géographique (coordonnées) aﬁn d’aider le

Iridium GO! User Manual 1110 Iridium GO! User Manual

WARNING / AVERTISSEMENT

To avoid interfering with blasting operations,

leave your device OFF when in a “blasting area”

or in areas posted: “Turn oﬀ two-way radio.” Obey

all signs and instructions. Failure to do so could

result in injury or death.

Pour éviter de gêner les opérations de minage, mettez votre

téléphone hors tension lorsque vous vous trouvez dans une

« zone de minage » ou dans des endroits où est indiqué : «

Veuillez désactiver votre radio bidirectionnelle ». Conformez-

vous à tous les panneaux et à toutes les instructions.

Potential Explosive Atmospheres

Areas with a potentially explosive atmosphere

are often but not always clearly marked. They

include, but are not limited to: fueling areas such

as gasoline station; below decks on boats; fuel or

chemical transfer or storage facilities; areas where

fuel odors are present (for example, if a gas/

propane leak occurs in an automobile or home);

areas where air contains chemicals or particles,

such as grain, dust, or metal powders; and any

other area where you normally would be advised

to turn oﬀ your vehicle engine.

Atmosphères potentiellement explosives

Les lieux à l’atmosphère potentiellement explosive sont

souvent clairement indiqués comme tels, mais pas toujours.

Il s’agit, sans que la liste soit exhaustive : des zones de

ravitaillement en carburant, de l’entrepont des bateaux, des

usines de transfert ou de stockage de produits chimiques,

des endroits où des eﬄuves de carburant sont présents (par

exemple, en cas de fuite de gaz ou de propane dans une

voiture ou une maison), des endroits où l’air contient des

produits chimiques ou des particules, comme du grain, de la

poussière ou des poudres métalliques, et tout autre lieu où

il est normalement conseillé de couper le moteur de votre

véhicule.

Turn your device OFF and do not remove, install

or charge your battery when you are in any area

with a potentially explosive atmosphere. Obey all

signs and instructions. Sparks from your battery

in such areas could cause an explosion or ﬁre

resulting in serious injury or death.

Mettez votre appareil hors tension et ne retirez pas, n’installez

pas ou ne chargez pas votre batterie lorsque vous vous

trouvez dans un lieu à l’atmosphère potentiellement explosive.

Conformez-vous à tous les panneaux et toutes les instructions.

Des étincelles provenant de votre batterie dans ce genre

d’endroit peuvent causer une explosion ou un incendie et

entraîner des blessures graves, voire la mort.

WARNING / AVERTISSEMENT

You must conﬁgure the Emergency Mode in

order for the SOS button to send an emergency

message to a designated Call Recipient and

Message Recipient. Failure to conﬁgure the SOS

button will result in no message being sent when

the SOS button is pressed. This could prevent

or delay an emergency response and result in

serious injury or death.

Vous devez conﬁgurer le mode d’urgence aﬁn que le bouton

SOS puisse servir à envoyer un message d’urgence à un

destinataire désigné et un destinataire de message. Si vous ne

conﬁgurez pas le bouton SOS, aucun message n’est envoyé

lorsqu’on appuie sur le bouton SOS, et retarder ou empêcher

une réponse rapide en cas d’urgence, ce qui pourrait entraîner

des blessures graves, voire la mort.

Mode d’urgence (Bouton SOS)Emergency Mode (SOS button)

Antenna Care

Use only an approved antenna. Unauthorized antennas,

modiﬁcations, or attachments could damage the device and

may violate government regulations. When using remote mount

antenna, ensure that antenna is mounted at least 20cm away

from the user. Also when using a remote mount antenna in

order to reduce potential radio interference to other users, the

antenna type and its gain should be 3dBi or less.

Soin de l’antenne

N’utilisez que l’antenne livrée avec l’appareil ou une antenne

de remplacement agréée. Les antennes non agréées, les

modiﬁcations ou les accessoires peuvent endommager le

téléphone et enfreindre la réglementation en vigueur. Lors

de l’utilisation d’une antenne montée à distance, monter

l’antenne à au moins 20 cm de l’utilisateur. De plus, si vous

utilisez une antenne auxiliaire portable, aﬁn de réduire le

risque d’interférences radio avec les autres utilisateurs, le

type d’antenne et son gain devraient être choisis aﬁn que la

puissance isotrope rayonnée équivalente (PIRE) ne soit pas plus

que celle autorisée pour permettre la communication.

Iridium GO! User Manual 1312 Iridium GO! User Manual

Hearing Aids

Some digital wireless devices may interfere with some hearing

aids. In the event of such interference, you may want to

consult your hearing aid manufacturer to discuss alternatives.

Other Medical Devices

If you use any other personal medical device, consult the

manufacturer of your device to determine if it is adequately

shielded from external RF energy. Consult your physician to

determine compatibility with your medical device.

Do not use your device in health care facilities when any

regulations posted in these areas instruct you to do so. Hospitals

or health care facilities may be using equipment that could be

sensitive to external RF energy.

Aircraft

Airline regulations prohibit using Iridium GO! while in the air.

Check and comply with the policy of your airline regarding the

use of your device while the aircraft is on the ground. Leave

Iridium GO! OFF when boarding an aircraft.

Appareils auditifs

Certains téléphones sans ﬁl numériques peuvent nuire au

bon fonctionnement de certains appareils auditifs. En cas

d’interférence, veuillez vous renseigner auprès du fabricant de

votre appareil auditif pour connaître les solutions de rechange

possibles.

Autres appareils médicaux

Si vous utilisez un autre appareil médical personnel, contactez

le fabricant de votre appareil pour vériﬁer s’il est équipé d’un

système antibrouillage de l’énergie HF externe. Votre médecin

pourra vous aider à déterminer la compatibilité avec votre

appareil médical.

Mettez votre appareil hors tension dans les centres de soins de

santé lorsque le règlement vous y invite. Les hôpitaux ou les

centres de soins de santé utilisent parfois du matériel sensible

aux signaux radioélectriques externes.

Avions

Le règlement des compagnies aériennes vous interdit d’utiliser

votre appareil Iridium GO! en vol. Vériﬁez auprès de votre

compagnie aérienne si elle autorise ou non l’utilisation de

votre appareil lorsque l’avion est au sol et conformez-vous à

ces dispositions. Laissez l’appareil Iridium GO! hors tension au

moment de monter à bord d’un avion.

Appareils électroniques

S’ils ne sont pas bien blindés, la majorité du matériel

électronique est sensible aux interférences de l’énergie

radioélectrique (HF) de sources externes. Dans certains cas,

votre appareil mobile peut perturber le fonctionnement d’autres

appareils. Mettre l’appareil HORS tension lorsque des directives

demandent de le faire. Pour garantir un rendement optimal et

pour s’assurer que l’exposition à l’énergie HF ne dépasse pas les

lignes directrices ﬁxées par les normes pertinentes présentées

précédemment à la section « Calcul de l’exposition maximale

permise », toujours suivre les instructions et les précautions

indiquées.

Electronic Devices

Most electronic equipment is subject to interference from

RF energy from external sources if inadequately shielded.

In some circumstances your mobile device may cause

interference with other devices. Turn OFF your device in

any location where posted notices instruct you to do so.

For optimal performance and to be sure that exposure

to RF energy does not exceed guidelines set forth in the

relevant standards discussed in the above section “Maximum

Permissible Exposure Calculations”, always follow the

instructions and precautions.

Dispositifs médicaux implantablesImplantable Medical Devices

WARNING / AVERTISSEMENT

Persons with Pacemakers:

• Should ALWAYS keep Iridium GO! and any

mobile

phone more than eight inches from their

pacemaker when the device or phone is turned

ON.

• Should turn Iridium GO! OFF immediately if

there is any reason to suspect that interference

is taking place.

• Failure to heed this warning could result in

serious injury or death.

Les personnes avec un simulateur cardiaque :

• doivent TOUJOURS garder l’appareil Iridium GO! et tout

téléphone mobile à plus de 20 cm (8 pouces) de leur

simulateur cardiaque lorsque l’appareil ou le téléphone est

sous tension.

• doivent immédiatement mettre l’appareil Iridium GO! hors

tension si elles soupçonnent une interférence quelconque.

• Le non-respect de ces consignes pourrait entraîner des

blessures graves, voire la mort.

Iridium GO! User Manual 15

14 Iridium GO! User Manual

4: Setting Up Your Iridium GO! Device

Everything needed to enhance the use of Iridium GO! is included within the box.

The box contains:

• Iridium GO! device

• Battery

• Universal AC Travel Charger

• USB Charging/Data Cable

• Four International Adapters

• One DC Adapter

• Protective Cover

• User Manual

• Legal Manual

• SOS Guide

STEP ONE: Set-up Iridium GO!

Begin set-up of your new Iridium GO! device by ensuring the SIM card is inserted, the battery is

installed and charged, and the battery cover is properly installed. The following important steps

will walk you through this process, and ensure that device is properly set-up to function with the

included accessories. Be sure to follow all instructions prior to using Iridium GO!.

STEP ONE: Set-up Iridium GO!

STEP TWO: Set-up smartphone

STEP THREE: Pairing device

STEP FOUR: Conﬁgure Application and GO!

Set-up Iridium GO! in four simple steps:

3: Device Overview

Description

1 Device screen

2 Panel buttons

3 Status LED

4 Swivel antenna

5 Power button

6 USB power / data connection

7 SOS button

8 External antenna connector /

reset button

9 Lanyard connector

10 Battery cover

11 Accessory connector

(1/4” screw mount)

12 Loudspeaker

13 Pressure vent

Iridium GO! User Manual 1716 Iridium GO! User Manual

TIP!

While the battery compartment is open, record the SSID number “IRIDIUM-xxxxxx” from the

serial label – this will be used to connect your device to Iridium GO! Wi-Fi.

Installing the SIM Card

Installing the Battery

Charging the Battery

Installing the SIM Card

1. Remove the battery cover with a ﬂat blade screw-driver, or a small coin.

2. Slide SIM card-holder toward the hinges, and lift to open.

3. Insert SIM card into slot.

4. Close card-holder and slide it away from the hinges to lock.

Installing the Battery

1. Install the battery with the gold battery contacts facing down over the 4 connector ﬁngers.

2. Replace the battery cover, and ensure screws are ﬁrmly tightened to maintain correct water

resistant seal.

Charging Your Battery

1. Open the USB cover and ﬁrmly plug in the USB cable.

2. Connect the USB cable to the Universal Travel Charger, or Car Charger.

3. When charging is complete, close the USB cover to maintain water resistant seal.

NOTE:

1. The battery will automatically stop charging in very low or high temperatures. (Standard Li-Ion charging range between 0°C to

45°C battery temperature)

2. Charge time of 4 to 5 hours using the AC Travel or Car Charger.

3. Iridium GO! can be charged from the USB port of your PC, Laptop or USB hub (500mA port or higher). Please use the supplied USB

cable. Charging will take longer.

Iridium GO! User Manual 1918 Iridium GO! User Manual

Device Screen Overview

Important:

1. All batteries may cause serious injury or property damage, particularly if handled improperly or used after damage.

2. Use only Iridium original products for safety and quality assurance. Iridium’s warranty does not cover damage caused by use of

non-Iridium batteries.

3. Follow these guidelines when charging your battery:

• Keep the battery at room temperature. Never expose batteries to temperatures below 0°C (32°F) or above 45°C (113°F) when

charging.

• New batteries are not fully charged and may take more time to charge.

4. Refer to chapter 2 “Safety and regulatory information” on proper use, disposal of batteries, and other information.

Powering Your Device On

Iridium GO! is powered on by either:

1. Raising the Swivel Antenna to upright position,

2. Pressing the Power button for 2 seconds, or

3. Inserting USB cable connected to Travel Charger, Car Charger, or Computer.

When turned on, the status LED will illuminate. Please wait for Iridium GO! to power-up.

Iridium GO! should be placed outside in open sky view to register the Iridium network.

9 10 11 12

2 3 4 5

1. Signal Strength

2. Wi-Fi Connection

3. No. of Connected Users

4. SOS Activated

5. Battery Indicator

Not found

Charging

Fully Charged

6. Incoming/Outgoing Call

7. GPS Valid/GPS Stale

8. Cancel SOS button

9. Voicemail

10. Missed Call

11. Message Received

12. Clock (12hr/24hr)

Iridium GO! User Manual 2120 Iridium GO! User Manual

How to Download:

Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.

App Store is a service mark of Apple Inc.

Android is a trademark of Google Inc.

SMS

Real Global

GPS GPS Positioning

Online Tracking

Voice

Real Mobile

Satellite

Real Reliable

Social Network

Dust Proof

Jet Water Resistant

SOS

Emergency Button

Shock Resistant

Personal Cell Tower

Photo Transfer

SMS

Real Global

GPS GPS Positioning

Online Tracking

Voice

Real Mobile

Satellite

Real Reliable

Social Network

Dust Proof

Jet Water Resistant

SOS

Emergency Button

Shock Resistant

Personal Cell Tower

Photo Transfer

SMS

Real Global

GPS GPS Positioning

Online Tracking

Voice

Real Mobile

Satellite

Real Reliable

Social Network

Dust Proof

Jet Water Resistant

SOS

Emergency Button

Shock Resistant

Personal Cell Tower

Photo Transfer

SMS

Real Global

GPS GPS Positioning

Online Tracking

Voice

Real Mobile

Satellite

Real Reliable

Social Network

Dust Proof

Jet Water Resistant

SOS

Emergency Button

Shock Resistant

Personal Cell Tower

Photo Transfer

iPhone®, iPod® or iPad®

Using Apple iTunes®, search the required

applications (App StoreSM) to download and

install using your Apple ID. Apple installation

requires connection to the internet via your

oﬃce or home broadband connection.

Smartphone or Tablet for Android™

Using Google Play® on your device (or similar

App store on the Android Marketplace),

search the Apps, download and install.

The Android .APK application install ﬁle can also

be copied onto your device, and does not need

to have internet access for installation.

STEP TWO: Setting up your smartphone

Iridium-optimized applications must be downloaded to your smartphone to access the available

Iridium GO! services. Available applications include:

Iridium GO! Application

Application provides Voice

calling, SMS, Tracking, SOS,

Twitter posting, and Internet

Call access.

Iridium Mail & Web

Application

Application provides

compressed and optimized

Email and data access; social

media support; and photo

transfer capabilities via Email,

Facebook, and Twitter.

Using “Iridium Mail & Web” may

incur additional usage and

account fees.

3rd Party Applications

Additional applications

that have been designed

to operate on Iridium GO!

will be conﬁgured, tested,

and certiﬁed with product

details and located on

www.iridiumgo.com in the

Application Marketplace.

SMS

Real Global

GPS GPS Positioning

Online Tracking

Voice

Real Mobile

Satellite

Real Reliable

Social Network

Dust Proof

Jet Water Resistant

SOS

Emergency Button

Shock Resistant

Personal Cell Tower

Photo Transfer

SMS

Real Global

GPS GPS Positioning

Online Tracking

Voice

Real Mobile

Satellite

Real Reliable

Social Network

Dust Proof

Jet Water Resistant

SOS

Emergency Button

Shock Resistant

Personal Cell Tower

Photo Transfer

GO!

Iridium GO! User Manual 2322 Iridium GO! User Manual

STEP FOUR: Conﬁgure the Iridium GO! Application

Iridium GO! Application Screen

NOTE: Tracking, SOS, and Twitter functions require conﬁguration before use.

Iridium GO! Main Menu

STEP THREE: Pair Iridium GO! With Your Smartphone

Iridium GO! provides a wireless access point Wi-Fi (802.11g/n) connection. On your personal device

(smartphone, iPod® or tablet) go to Wireless Network Settings and ensure your Wi-Fi function is

enabled. Select the Wi-Fi Network Name SSID displayed that matches your Iridium GO! unit “IRIDIUM-

xxxxxx”. Once your device has connected, you can begin using the Iridium GO! application.

TIP!

The Wi-Fi connection on Iridium GO! is an open (visible) network with no password. If

required, Iridium GO! Wi-Fi can be conﬁgured with a WPA2 mode password – to conﬁgure,

please use the Iridium GO! Application Advanced Settings.

Iridium GO! User Manual 2524 Iridium GO! User Manual

Conﬁguring SOS

The Iridium GO! device is equipped with a programmable SOS button (next to the USB port) for

emergency notiﬁcations to your speciﬁed contacts.

WARNING

You must conﬁgure the Emergency Mode in order for the SOS to send an emergency message

to a designated Call Recipient and Message Recipient. Failure to conﬁgure the SOS button will

result in no message being sent when the SOS button is pressed. This could prevent or delay an

emergency response and result in serious injury or death.

Iridium GO! Application Conﬁguration and Settings

SIM

If prompted for a SIM PIN, enter the four to eight digit SIM card PIN code provided by your service

provider. The default SIM PIN is 1111 and may be modiﬁed. Pressing the incorrect code multiple

times will lock Iridium GO! and require an unlock code. The unlock key can be provided by Iridium

service providers (the provider from whom the device was purchased)

Application Language

The display language in Iridium GO! application is automatically selected by the current choice in the

phone settings. The supported languages are: English, French, Spanish, Japanese, Russian, simpliﬁed

Chinese (Mandarin), Arabic, and Portuguese.

Device Language

There are three ways to change the language on the device:

1. Iridium GO! device – navigate the menu and select Languages

2. Iridium GO! App - Settings > Display > Language

3. Advanced Settings Portal - 192.168.0.1

Users

The Iridium GO! application provides access to all functions of Iridium GO! in an automatic user

mode (password is “guest”). Connect up to 5 devices simultaneously to the Iridium GO! Wi-Fi as

“guest” users.

To set user privileges for individual users, go to “advanced” and select “Users”.

Important: All users will be able to modify programmed SOS contact information unless individual

privileges are programmed/locked.

TIP!

Multiple user names (and passwords) can be created, with diﬀerent privileges if required.

Iridium GO! User Manual 2726 Iridium GO! User Manual

Quick GPS from Iridium GO! device

Track Messaging from

Iridium GO! application

Conﬁguring Tracking

Iridium GO! can send location track messages in two ways:

1. Quick GPS – Press ‘Track’ from Iridium GO!

application main screen, or from Tracking

Message menu of Iridium GO!

2. Interval Tracking – Messages are sent

automatically according to the interval

tracking frequency.

Next Select

Back

Send quick GPS

No Yes

Send a quick GPS

message now?

Back

Sending message...

The SOS can also be activated from the Iridium GO! application by

pressing on the SOS button from the main screen.

You will be prompted to enter an emergency call recipient and

emergency message recipient each time your Iridium GO! is

powered on until these contacts are programmed. From the main

menu, Press ‘Settings’ and then navigate to the ‘SOS’ tab.

After sliding SOS mode, there is a 20 second countdown to

allow cancelling a false alarm. Then once the SOS is activated –

a message and/or call will be initiated and your location will

be sent every 5 minutes to your speciﬁed emergency recipient.

To modify these settings, select ‘Emergency Options.’

WARNING

You must conﬁgure the Emergency Mode in order for the SOS to send an emergency message to a designated Call Recipient and

Message Recipient. Failure to conﬁgure the SOS button will result in no message being sent when the SOS button is pressed. This

could prevent or delay an emergency response and result in serious injury or death.

Important:

1. Swivel Antenna must be raised for SOS message or SOS call to be made.

2. You must conﬁgure the SOS button Emergency Mode contact in order to send an emergency message to a designated

emergency call recipient.

3. SOS Emergency Voice Call is only supported when using SOS via Iridium GO! application.

4. SOS mode will remain activated even if Iridium GO! application or smartphone is turned oﬀ.

Iridium GO! User Manual 2928 Iridium GO! User Manual

Press the Voicemail icon to start the call:

• When prompted, enter your Iridium phone number followed by the star (*) key, then enter your

password (default is the last seven (7) digits of your phone number).

• Follow the audio prompts to set your new password, record your greeting and conﬁgure your

account settings.

• End the call by pressing the red button and follow the same ‘Call Voicemail’ steps to check

voicemail notiﬁcations in the future.

Advanced Settings

To reach advanced settings on Iridium GO! either:

1. Use the smartphone Iridium GO! application: press More ➡ Advanced Settings, or

2. Use Web interface 192.168.0.1 on your browser connected to a laptop, or from a smartphone

or tablet.

NOTE: If you are prompted for login, the user default is “guest” with password “guest”.

Quick GPS

To view your current GPS location using the Iridium GO! application, press the ‘Track’ button from the

main screen (initial update can take up to 2 minutes). Share your location by using a pre-conﬁgured

Quick GPS list. To program a quick GPS list, go to Settings and select Tracking, then add to the Quick

GPS Recipients list.

Quick GPS and Interval tracking supports “Share location”. Your message will be sent with a link to

Iridium.com that will display your location on a map viewed on the recipient’s web browser.

Interval Tracking

To send your location on a regular update schedule, go to Settings and select ‘Tracking’ and select

the Tracking Frequency. Then add the Tracking Recipients. Once these settings are saved, regular

tracking messages will be sent even if Iridium GO! application or smartphone is turned oﬀ.

Voicemail

Press the Voicemail dedicated button to place call to voicemail.

Apple iOS Android

The default Voicemail number is +881662990000 (Please check with your service provider). To place

a voicemail set-up call, go to an outdoor area with a clear view of the sky, raise the swivel antenna on

the device.

Iridium GO! User Manual 3130 Iridium GO! User Manual

Tips on Eﬃcient Operation

For Iridium GO! to operate most eﬃciently:

1. Keep the battery charged to ensure that the device is ready for use when needed.

2. Ensure antenna is pointed directly up while in use.

3. Make sure the antenna has a clear unobstructed view of the sky.

4. Do not touch the antenna unnecessarily when Iridium GO! device is in use, as contact with the

antenna aﬀects call quality and may cause the phone to operate at a higher power level than

otherwise needed.

5. Iridium GO! is not designed to be worn on your body.

Using the External Antenna

When the external Antenna Adaptor cable is plugged in, ensure

the Swivel antenna remains raised. Lowering the swivel antenna

will end the Iridium transmission.

Placing a Call

The Iridium GO! device must be used outside, away from trees and

tall buildings.

1. Raise the swivel antenna.

2. Iridium GO! will display ‘Iridium’ when registered.

3. Connect your smartphone or tablet to Iridium GO! Wi-Fi.

4. Launch Iridium GO! application and press the Call icon.

Iridium GO! requires connection to the Iridium Satellite Network. The swivel antenna should be

vertical to the ground and have a clear unobstructed view of the sky. The antenna must be able to

“see” the entire sky from approximately 8 degrees above the horizon. Nearby tall buildings or similar

structures, heavily leafed trees and mountains can all degrade performance as they block the signal

between the antenna and the satellites. Having a completely open view of the sky plays a very

important role in maximizing performance, as the Iridium satellites move across the sky from North

horizon to South horizon during a connected call.

Full Visibility

8.2˚

5: Using Iridium GO! and Your Smartphone

Iridium GO! User Manual 3332 Iridium GO! User Manual

Press the Contacts icon from the Iridium GO! application main screen to access the primary address

book, containing personal contacts. To access the shared contact list, navigate to the “more” tab.

Text Messages (SMS)

You can send and receive text messages and short emails using your Iridium GO! application. Prior to

sending short emails, it is helpful to store email addresses in your Contacts phonebook to automate

delivery.

1. To send a text message press the Messages icon from the main screen. An email address can also

be entered as a recipient.

2. Once your message is completed, press the Send icon.

NOTE:

• A conversation history is stored in Iridium GO! application for each message recipient.

• Messages are synchronized between users (from Iridium GO! memory).

• Re-connecting users will synchronize to the last 50 messages, or the last 30 days history

whichever is smaller.

•New users connecting will not synchronize to any previous messages from their log-in start date.

• Iridium GO! supports multi-segment SMS, up to 1000 characters in length.

Receiving Text Messages

Incoming messages are sent to all connected users, who are notiﬁed from the message icon and via

push notiﬁcations (if conﬁgured).

5. To make a call, enter the full dialing sequence: 00 or + [Country Code] [Phone Number], or use

the Country ﬂag dropdown menu.

6. Press the green key to initiate the call and press the red key to end the call.

Receiving a Call

For incoming (mobile terminated) voice calls, Iridium GO! swivel antenna must be raised with an

unobstructed view of the sky.

1. The Iridium GO! loudspeaker will sound the ringtone, and ringing of all connected smartphones

that have the Iridium GO! application running, or minimized.

2. The ﬁrst user that answers with their smartphone will take the call.

3. Other users (if present) will see a notiﬁcation of call in progress via a red handset icon in the

Iridium GO! application status bar.

Iridium GO! Application Contacts

The Iridium GO! application has two types of Contacts- personal and shared. Personal contacts are

stored on the individual’s phone or tablet. Shared contacts are stored on the Iridium GO! device and

shared among all Iridium GO! App users.

TIP!

During the Voice call you may press to Mute your voice, use DialPad (for in-call DTMF), use

handsfree smartphone SpeakerPhone, Call Transfer to another connected user, or use

Bluetooth connected to your smartphone.

Iridium GO! User Manual 3534 Iridium GO! User Manual

3. The Advanced Settings portal, ‘Communication’ ➡ ‘Internet Call’

The default ISP number is 0088160000330, and is conﬁgurable in the

‘Internet Call’ settings.

NOTE: If Iridium GO! application is closed, the Internet Call remains connected until it is turned

oﬀ at one of the three locations aforementioned. Iridium data charges apply for the entire

duration of the Internet Call connection.

Important: The Wi-Fi connection on Iridium GO! is an open (visible) network with no password

(by default). When the Internet Call is active, other devices on the 192.168.0.1 will share this

internet connection. To lock down this access, it is recommended to use enable WPA2 encryption.

To conﬁgure go to the Advanced Settings portal, and navigate to ‘Communication’, then ‘Wi-Fi’.

Twitter

The Iridium GO! application allows posting to a Twitter account. Note that Twitter functionality only

enables posting, and does not pull down Twitter feeds.

Two modes for Twitter delivery:

• SMS to 40404 – Add the Iridium MSISDN to your Twitter.com account settings.

NOTE: All devices on the Iridium GO! unit will post to same Twitter account, as Iridium GO! is linked to a single SIM card.

Notiﬁcations

The Iridium GO! application supports notiﬁcations of Missed calls, SMS Messages, and SOS states

which appear as pop-ups.

Internet Call

The Iridium GO! device can be used to connect to an Internet Service Provider (ISP) to enable

connected Wi-Fi users to use a web browser or email. The Internet call can be launched via:

1. Iridium GO! device menu – Internet Call, or

2. Iridium GO! application – press the ‘Advanced’ icon, then ’Internet Call’

TIP!

Make sure your contacts have your Iridium Phone number. They can send you a message

by visiting Iridium.com and selecting “send a satellite message” or by sending an email to

8816[number]@msg.iridium.com

Iridium GO! User Manual 3736 Iridium GO! User Manual

Power Modes

Iridium GO! has the following Power Mode settings:

Power Mode… Indicates

Wi-Fi ON (default) The Wi-Fi access point is ON, and will maintain connection to devices, and

push notiﬁcations and incoming calls (if Iridium is ON and registered).

Wi-Fi OFF Users cannot connect to Iridium GO! over Wi-Fi. This mode could be

chosen if Iridium GO! is used to extend battery run time for device only

SOS, or device only Tracking.

GPS On demand

(default)

GPS is on for initial Iridium GO! turn on, and then powers oﬀ GPS receiver

to save battery power. GPS will start up automatically when required to

send a Track message, or when SOS emergency is activated. Acquisition

of GPS location may take longer in this mode.

GPS Always On GPS receiver is always running to maintain fastest location information

for use in tracking and SOS messages.

6: Advanced Settings

Device Display Menu

The screen displays status messages and icons. There is a conﬁguration menu which is controlled

using the two Panel buttons. The display automatically turns oﬀ after a period of inactivity.

The following menu system (navigation by using the right and left buttons):

Tracking

Send Quick GPS

Internet

Start Internet Connection

Power mode

Set Wi-Fi – On (default) / Oﬀ

Set GPS – On demand (default) / Always On

Audio

Mute / Restore Audio

Information*

Languages

English, French, Japanese, Russian, Spanish

*Information mode displays the Device Serial number, Main Firmware, Wi-Fi SSID, IP Address, IMEI,

ICCID, Transceiver Firmware, and Hardware Revision.

NOTE: Display Menu is subject to change – please check latest ﬁrmware

Iridium GO! User Manual 3938 Iridium GO! User Manual

Factory Defaults

To restore Iridium GO! device back to original factory defaults.

1. Turn on Iridium GO!

2. Open the External Antenna cover.

3. Use a paperclip or similar point and press gently inside the Restore button hole.

4. Follow the screen menu prompts to reset settings to factory defaults.

Important: All previous settings will be lost, the SSID will be reset, and new users will be deleted.

Upgrading Firmware

Please check the Iridium website or your Service Provider if a new release of ﬁrmware is available.

Download the ﬁrmware to your computer, and the ﬁrmware can be upgraded from Advanced

Settings Portal, ‘System’ ➡ ‘Firmware’.

Status Indicator LED

The status indicator at the top of Iridium GO! has the following meanings:

LED Description

Flashing Green Unit is ON and registered to Iridium network

Flashing Red Unit is ON and not registered to Iridium network

Red Iridium GO! is powering ON

Alternating red and green Call in progress; ringing, dialling or in a call

Slowly ﬂashing RED SOS has been triggered

OFF Unit is OFF

Firewall Settings

Iridium GO! has an inbuilt ﬁrewall system that blocks non-essential internet traﬃc when an Internet

Call is in progress.

Firewall settings can be adjusted depending from Advanced Settings Portal, ‘Communication’ ➡

‘Firewall’.

Iridium GO! User Manual 4140 Iridium GO! User Manual

In-Vehicle

Iridium GO! can be used during car travel by using the External RF Cable Adaptor (WAAC1301) , and

a Magnetic mount Iridium antenna (each sold separately). This allows wireless connection to your

smartphone, in and around your vehicle.

The Iridium GO! can be secured to the front or rear dash of your vehicle, by using standard camera

¼”-20 mounting brackets (e.g. from RAM Mounts www.rammount.com)

Please ensure Iridium GO! is facing upwards towards the window if you wish to have GPS reception

for tracking and SOS functions.

Example Uses of Iridium GO!

Shared Access

Iridium GO! connects to up to ﬁve users via

Wi-Fi. When used outdoors the Wi-Fi range is

80m (260 feet) or further.

To maximize range to your device, raise

Iridium GO! device oﬀ the ground by at least

one foot (using a tripod), or placed on top of a

vehicle roof. Always ensure the Iridium signal

has an unobstructed view of Satellites.

NOTE: Maximum distance also depends on the smartphone, as diﬀerent models have varying Wi-Fi performance.

At least 1foot

o the ground

Outdoor

Shared Access

Antenna

In-Vehicle

Iridium GO! User Manual 43

42 Iridium GO! User Manual

7: Troubleshooting

What is my password?

Iridium GO! does NOT have Wi-Fi password unless it is conﬁgured.

To conﬁgure go to Advanced ➡ Wi-Fi, via Iridium GO! application, or from 192.168.0.1 on your

browser.

The default User credentials are “guest”, with password “guest”.

Forgot my password?

Use the Restore button to clear passwords, or log in as another user (if created) at 192.168.0.1 on

your browser.

How do I connect an external antenna?

Use the External RF Cable Adaptor (WAAC1301) – sold separately. Refer to the ‘Using External

Antenna’ option (page 42).

Unable to make / receive calls?

• Check that your antenna is raised and Iridium GO! has a clear unobstructed view of the sky

• Check that your smartphone is still connected to “IRIDIUM-xxxxxx” Wi-Fi of Iridium GO!

• Did you enter the number in international format? All calls made from the Iridium satellite system

must be in international format. See “Placing a Call” on page 42.

• Check the signal strength indicator. If the signal is weak, ensure that you have a clear line of sight

to the sky and there are no buildings, trees, or other objects interfering.

• Is Restricted displayed? Check the Call Barring setting.

• Has a new SIM card been inserted? Check that no new restrictions have been imposed.

In-Building

Iridium GO! can be mounted indoors, with a connection to an external Iridium Antenna. By using

the External RF Cable Adaptor (WAAC1301), and the Wall Mount Bracket Kit (WBKT1301) (each sold

separately). This allows wireless connection to your smartphone, and Wi-Fi enabled computers in

and around an oﬃce or remote home.

Wall Bracket

In-Building

•••••

Iridium GO! User Manual 4544 Iridium GO! User Manual

The battery drains faster than normal.

• Are you in an area of variable coverage? This uses extra battery power.

• Is your antenna fully extended and correctly angled? Do you have a clear unobstructed view

of the sky? This helps use less battery power.

• Is it a new battery? A new battery needs two to three charge/discharge cycles to attain normal

performance.

• Is it an old battery? Battery performance declines after several years of use. Replace the battery.

• Is it a battery that has not been completely discharged? Allow the battery to fully discharge (until

the phone turns itself oﬀ) and then charge the battery overnight.

• Are you using your Iridium GO! in extreme temperatures? At extreme hot or cold temperatures,

battery performance is signiﬁcantly reduced.

You ﬁnd your phone becomes warm during use.

You may notice this during long calls or during charging. The heat is produced by the electronic

components within your Iridium GO! and is quite normal.

No response to user controls including the power button.

Remove the battery from the phone and then reattach it to cycle power and reset.

Try charging the battery.

No network registration?

Check for the following: a) SIM card installed, b) antenna in the elevated position, c)clear line of sight

above the units for connection to the satellite network.

Cannot connect smartphone to Iridium GO! ?

Your personal device MUST be connected via Wi-Fi to Iridium GO! (SSID “IRIDIUM-xxxxxx”) in order

for Iridium GO! application to operate. Please check your Wireless Network Settings as they may have

changed to another Wi-Fi network (such as your home or oﬃce Wi-Fi).

The battery does not charge?

• Check the charger. Is it properly connected? Are its contacts clean and dry?

• Check the battery contacts. Are they clean and dry?

• Check the battery temperature. If it is warm, let it cool before charging.

• Is it an old battery? Battery performance declines after several years of use. Replace the battery.

• Make sure you have an Iridium approved battery installed.

Unable to hear ringtones?

Check that the Audio settings are enabled.

Cannot use the Advanced Settings Web conﬁguration over Wi-Fi?

Check Wi-Fi network of Iridium GO! unit SSID is connected to PC. Go to 192.168.0.1 in browser. If

DHCP has been disabled and the Static address is unknown, use the Restore button on the device.

Default user is “guest”, and password is “guest”.

46 Iridium GO! User Manual

8: My Iridium GO! user information

Iridium GO! User Guide 47

9: My Iridium GO! Information {Good layout for inside back cover?}

Iridium GO! Serial Number

A P M _ _ _ _ _

Wi-Fi SSID

(from label in battery compartment) I R I D I U M - _ _ _ _ _ _

My Iridium Phone Number

My Customer Care Phone Number

My Customer Care Email Address

www.iridium.com info@iridium.com toll free: +1.866.947.4348 phone: +1.480.752.5155

YOUR LI F E. Y O U R D E V I C ES. CONNEC T E D. EVER Y W HER E.

Iridium® and the Iridium Logo are registered trademarks, and

Iridium GO!™ is a trademark of Iridium Satellite LLC and its aliates.

All other trademarks, service marks and logos are the property of

their respective holders, which have not endorsed, sponsored or

otherwise aliated with Iridium.

reserved. (version HUG1301)

Iridium Satellite 9560 Iridium 9560 Wi-Fi Access Point with satellite transceiver User Manual Manual

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