JTECH Communications INTELFLEXKP Kitchen Controller User Manual Patton ServAlert 5 2
JTECH Communications, Inc. Kitchen Controller Patton ServAlert 5 2
User Manual
Installation, Programming and Operator Guide
Part Number TBD
IntelFlex™Controller
Kitchen System
Draft Copy
2
Introduction
Congratulations on your purchase of a JTECH Kitchen Messaging System
containing the IntelFlex Kitchen Controller. Please take a few minutes to review
this manual prior to installing and operating your system.
Please inspect the System upon receipt. If the contents appear to be
damaged, notify the shipper immediately to file a claim and notify JTECH
Customer Care. If components are missing, contact JTECH Customer Care.
If you have any questions or need assistance, please call JTECH Customer
Care at 800-321-6221 or 561-997-0772, option 6.
IntelFlex 20, 40 and 60 Button Systems Introduction
Wait Staff and
Managers Pagers
6Ft, Magnetic Mount
or 35W Antenna Kit
(Optional Equipment)
IntelFlex Kitchen Controller
( Expansion Panels Optional )
IntelFlex 20, 40 and 60 Button Systems Introduction
Managers Buttons (Optional)
System also work with IntelFlex
Desktop Controllers
Remote Panels
Cancel or Expeditor Ability
( Expansion Panels Optional)
Grease
Pencil
Requires
110-240VAC
Draft Copy
4
Front View (With Clamp Mount Bracket)
General Specifications
DC Operating Voltage: 13.5VDC 2.4A
Power Adapter 110-240VAC 50-60Hz power adapter
Transmitter Power Output:: 0.1-2 Watts - adjustable using 5 levels.
Keypad Display: 20 Button LED
Modulation: FSK 512 BPS
Protocol: POCSAG
Transmit: 512. 1200, 2400 Baud
3-3/16”
(81mm)
9-5/16” (236.4mm)
1/8 - 2 1/16”
(3.2-52.4mm)
Left Side
7-5/16”
(185.7mm)
11-3/8” (288.9mm)
16-5/16” (413.5mm)
1.3/16”
(30.1mm)
6-7/8”
(174.6mm)
5-1/2”
(139.7m
Adjustable
Threaded
Knob (6mm)
Right Side
Rear View
Connector Area
(Brackets Attached) REMOTE EXPANSION
Kitchen System with Clamp Bracket Dimensions
System Dimension General Specifications
Expansion
Connector
Remote
Connector
7-9/16”
(192.1mm
Draft Copy
5
Rear View
Connector Area
(Bracket Remove)
Antenna Port: 50 ohm BNC
Antenna (Standard) 6” (153mm) Rotating Whip Stainless Steel”
Operating Frequency: UHF synthesized 450-470 MHz. (standard)
Temperature Stability: -22°to 122°F (-30 to 50°C) at better than 5 ppm
Weight : 2.5-3.0 Lbs (1.14-1.36Kg) -Depending on Mounting
Brackets used.
Weight: (Keypad Only) 1.85-2.35Lbs (0.84-1.1.07Kg) -Depending on
Mounting Brackets Used.
4 Mounting Slots
for 1/4” (6-7mm)
Diameter Screws or
Bolts
Rear View (With Wall Mount
bracket)
Left Side
1-7/16”
(36.5mm)
3-9/16”
(90.5mm)
5 –11/16”
(144.5mm)
3-3/8” (85.7mm)
8-1/8” (206.4mm)
6-1/2”-
(165.1mm)
1-9/16” (39.7mm)
Left Side
EXPANSION REMOTE
Kitchen System with Wall Bracket Dimensions
Expansion
Connector
Remote
Connector
System Dimension General Specifications
Draft Copy
6
Rear View
Expansion/Remote
Connector Area
(Bracket Attached)
12” (304.8mm)
9” (228.6mm)
7-9/16”
(192.1mm)
6-7/8”
(174.6mm)
Front View (With Clamp
Mount Bracket)
Left Side
View Right Side
View
6-7/8”
(174.6mm)
REMOTE
EXPANSION
Kitchen System with Wall Bracket Dimensions
Expansion
Connector
Remote
Connector
System Dimension
Draft Copy
7
IntelFlex Kitchen System Highlights
• Designed for used in restaurant kitchens and
similar applications.
• Available in 20, 40 and 60 button systems with 20
buttons per Panel.
• Connect additional panels for Expeditor or
Server Cancel functions.
• Page up to 60 Wait Staff Pagers and one or more
Manager Pagers at any time (depending on
programming).
• Displays pages when sent and are cleared after a
programmable length of time.
• Use the Controller’s 2X or 3X buttons to
change the number of vibrations sent to
the Wait Staff’s Pagers.
• Number of vibrations sent, can be locked by the
user.
• Add a Managers Button for additional control.
• Range:
• Maximum transmitter range is 1½-2 miles (2.4-
3.2Km).
• Range will vary, depending on the equipment
location and surrounding environment.
• Increase range with an optional Magnetic Mount
Antenna, 6ft Antenna or Extended Range Kit (FCC
license required).
• USB & Ethernet Connections:
• USB 2.0 port for Flash Drive software
upgrades or Keyboard support.
• IP addressable Ethernet port for paging
support “online” and software upgrades.
System Highlights
Draft Copy
8
Expeditor or Server Cancel Panels (Optional)
Panels: Additional Panels can be connected to the Controller. The Panels
can then be programmed for cancel or expedite modes.
When a Panel is programmed for “Cancel Mode” , it will:
• Require Wait Staff to cancel their page at the Cancel Panel.
• Continue to repeat the page after a specific period of time, until the
Wait Staff cancels their page.
• Page the Manager if the Wait Staff does not cancel the page within
specific period of time.
• Contact a Manager or group of Managers at any time if needed.
• Connect up to 25ft (7.6m) away from the Kitchen Controller.
When a Remote Panel is programmed for “Expedite Mode”, it will:
• Page Wait Staff from a alternate location.
• Contact a Manager or group of Managers at any time if needed.
• Connect up to 25ft (7.6m) away from the Kitchen Controller.
Expeditor Panel Cancel Panel Optional Panels
Draft Copy
9
Magnetic Templates Grease Pencil Remote Buttons
Accessories (Optional)
• Managers Buttons: Press the button to alert the
Manager from up to 100ft (30m) away from the Kitchen
Controller.
• Grease Pencil : Used to write the staff’s names on the
Magnetic Templates, use a Grease Pencil. One is
supplied with the Kitchen Controller or Cancel/Expeditor
Panel. Using other types of markers may permanently
stain these Panels. Use a soft cloth and rubbing alcohol to
erase Grease Pencil marks.
• Magnetic Templates: Damaged or
scratched templates can be replaced as
needed .
• USB Keyboard: Attach a Keyboard to the
Controller to send a alphanumeric page to
Managers Pagers.
• USB Flash Drive: Use a JTECH USB Flash Drive to
upgrade software and to backup user settings.
Draft Copy
10
Extended Range Antenna Kit 6’ (1.8m) Antenna Magnetic Mount Antenna
Antenna Choices to Extend Range
All Extended Range Antenna choices require FCC
approval and licensing. JTECH can assist in
acquiring any additional licensing.
• Magnetic Mount Antenna with 12ft
(3.6m) Cable: All metal indoor/outdoor
Antenna with a magnetized base for
mounting to steel or iron. Wall mounting
hardware include for wall mounting to non
magnetic surfaces.
• 6ft (1.8m) Antenna and 25ft (7.6m)
Cable: Fiberglass indoor/outdoor Antenna
which can mount to any stable
surface. Wall mounting hardware
included.
• Extended Range Antenna Kit:
Includes a 6ft (1.8m) fiberglass indoor/
outdoor Antenna, 35watt Power
Amplifier, Power Supply and 50ft
(15m) or 100ft (30m)Cable. Increase
the output of the Controller to 35 Watts
and range of up to 5 miles (8km).
Requires 110-120VAC outlet and
indoor mounting of the amplifier.
Draft Copy
11
Pagers That Work with the IntelFlex Kitchen Controller
• Use Vibe or Vibe/Tone Rechargeable Pagers (Wait Staff)
to receive a page from the Kitchen Controller or Expeditor
Panel.
• Use Numeric (Managers) Pagers to receive numeric
information from the Kitchen Controller, Cancel/Expeditor
Panel or Managers Button .
• Use Alphanumeric (Managers) Pagers to received
numeric information from the Kitchen Controller,
Cancel Panel, Expeditor Panel or Managers Button.
Adding a Keyboard to your Kitchen Controller allows
the user to send alphanumeric messages.
• Numeric and Alphanumeric (Managers) Pagers can be added at any time.
• Pages can also be sent from a IntelFlex Desktop Controller (optional) to
Wait Staff and Managers Pagers. Send Numeric information to Numeric
and Alphanumeric (Managers) Pagers as well.
Guest Transmitter Paging Alphanumeric Pagers Numeric Pagers Vibe/Tone Pagers
Draft Copy
12
Installing the Kitchen Controller and Cancel/Expeditor Panel
• Mount on a wall, clamp to a shelf or let it sit
on any flat surface.
• Mount as high as possible from the floor
with the antenna tip at least 18” away
from any metal. This includes;
counters, backsplash, etc.
• Walls, pipes, ducts, mirrored glass, etc.
may weaken or misdirect transmitted
signals.
• Locate away from liquids or extreme
heat.
• The Antenna must be mounted
vertically.
• Mounting hardware is user supplied.
Select hardware that will ensure a safe
installation.
• Requires a 110-240 VAC 50-60Hz outlet for power.
• Warning - All connection cables (if required) and Antenna must be
connected before applying power.
Installing the Transmitter and Cancel/Expeditor Panels
Draft Copy
13
Assembly for Clamp Brackets
Shelf, Table or Counter Top Mounting
Assembly for Stand Bracket
Shelf, Table or Counter Top
Assembly for Wall Bracket
Walls or Vertical Surface
Wall mounting screws are
not supplied. Select wall
mounting hardware as
needed.
Wall Bracket Stand Bracket Clamp Brackets
Draft Copy
14
EXPANSION REMOTE
Powering the Kitchen Controller
1. Connect the Power Adapter to the Kitchen Controller and plug it into a
120VAC outlet.
2. The Controller LED’s will light in a sequence, TRANSMIT light will light
and the POWER light will flash.
3. After several seconds, the TRANSMIT light turns off and the Kitchen
Controller is ready for use.
4. The POWER light continues to blink while the system is powered.
Connecting the Cancel or Expeditor Panel
1. The Cancel/Expeditor Panel must be
connected to the Kitchen Controller Panel
before connecting power.
2. Connect the Cancel/Expeditor Panel to the
Kitchen Controller Panel using the 25’ (7.6m)
the RJ12 Phone Cord supplied.
3. Connect the cable from the gray “REMOTE”
jack of the Controller Panel to the
gray “REMOTE” jack of the
Cancel/Expeditor Panel.
4. Connect Power to the Kitchen
Controller Panel.
Antenna
12VDC
Power
Adapter
AC Outlet
110-240VAC
Right Side
View
Connecting the Cancel or Expeditor Panel Powering the Transmitter
Cancel/Expeditor
Panel With
Buttons 1-20
Kitchen Controller
Panel with
Buttons 1-20
Draft Copy
15
Connecting the Cancel or Expeditor Panel with Managers Button
1. The Cancel/Expeditor Panel must be connected to the Kitchen Controller
Panel before connecting power.
2. Connect the Cancel/Expeditor Panel to the Kitchen Controller Panel using
the 25’ (7.6m) the RJ12 Phone Cord supplied.
3. Plug the Phone Cord into the gray “REMOTE” jack of the Controller Panel
and into the gray “REMOTE” jack of the Cancel/Expeditor Panel.
4. Plug 1 end of the RJ-12 100’ (30m) Cable into the Kitchen Controller Panel
“EXPANSION” jack and the other end into the Managers Button.
• Do not use the Managers Button as a power source. Attempt to do so will
damage the Controller
• When the Button is pressed, the Controller sends a “00” message to the
Manager Pagers.
Kitchen Controller
Buttons 1-20
Cancel/Expeditor
Panel
Buttons 1-20
Managers
Button
Connecting a 20 Button System with Cancel/Expeditor Panel
All Expansion Panels
connect together
using the supplied
1’ (0.3m)Cables.
Draft Copy
16
Connecting a 40 Button System with Cancel/Expeditor Panels
Connecting a 40 Button System with Cancel/Expeditor Panels
Kitchen Controller
Buttons 1-20
All Expansion Panels
connect together using the
supplied 1’ (0.3m)Cables.
Managers
Button 1
Cancel/Expeditor
Panel
Buttons 1-20
Cancel/Expeditor
Panel
Buttons 21-40
Managers
Button 2
Expansion Panel
Buttons 21-40
Draft Copy
17
Connecting a 60 Button System with Cancel/Expeditor Panels
Connecting a 60 Button System with Cancel/Expeditor Panels
Kitchen Controller
Buttons 1-20
Expansion Panel
Buttons 21-40
Cancel/Expeditor
Panel
Buttons 1-20 Cancel/Expeditor
Panel
Buttons 21-40
Cancel/Expeditor
Panel
Buttons 41-60 Managers
Button 2
Managers
Button 1
Expansion Panel
Buttons 41-60
All Expansion Panels
connect together using the
supplied 1’ (0.3m)Cables.
Draft Copy
18
Range Testing
When the Controller is put into
Range Test Mode, it will continue to
send a page every 3-4 seconds for 4
minutes. This will allow a person to
walk the area where your Pagers will
be used and check for dead spots or
weak signal areas. If you find such
areas, try relocating the Controller.
To set the Controller into Range Test Mode
1. Wear any Wait Staff Pager as usual, do not hold the Pager in your hands.
2. The Pager selected will vibrate during the range test.
3. Press and hold the program
button for 2 seconds.
4. LED’s 1-7 will light up.
5. Press button 6.
6. All LED’s and TRANSMIT will
blink.
7. Press the button, for the Pager
you are using.
8. The LED for that button will turn
on, all other buttons will blink.
9. TRANSMIT button will blink
every 3-4 seconds.
10. Move around the paging area,
the Pager worn will continue to
alert every 2-4 seconds while in
the range of the Controller.
Range Testing
Draft Copy
19
Paging using a Controller or Expeditor Panel
1. Press the number on the Controller or Expeditor Panel of the Pager you
want to page.
2. The light on the Panel, next to that number will turn ON.
3. The TRANSMIT light will turn ON for 2-3 seconds and turn off.
4. The Pager will receive a single, one second vibration (factory setting) or:
A. Send double or triple vibrations individually at any time by pressing 2X
or 3X button before pressing the Pager button. The Controller must be
programmed for single vibration (factory setting) for these buttons to
work as described.
B. Send double or triple vibrations by changing the Controller settings. If
changed, it affects all Pagers used and the 2X and 3X buttons are
disabled.
5. The light on the panel, next to that Pager number, will continue to stay ON
for 40 seconds (factory setting).
6. If a Controller and Expeditor Panel are
combined, pressing a button on either
panel will light both panels.
7. After 40 seconds (factory setting), the
light next to the number pressed will
begin to blink on the Panel or Panels for
an additional 40 seconds (factory setting),
before turning off.
Paging the Managers Pager
1. Page the Managers Pager at any time by
pressing PROG on the Controller or
Expeditor/Cancel Panel.
2. The TRANSMIT light will turn ON for 2-3
seconds and turn off.
3. If paged from a Controller, the Managers
Pager will display “99”.
4. If paged from a Expeditor Panel, the
Managers Pager will display “98”.
5. If paged from a Managers Button, the
Managers Pager will display “00”.
Paging a Managers Pager Paging a Transmitter or Expeditor Panel
Draft Copy
20
Using the Cancel Panel
• The Cancel Panel is used to cancel (end) pages
sent from the Controller.
• After the Controller sends a page, the Wait Staff
must cancel (end) the page by pressing the
Pager number button on the Cancel Panel.
• If not canceled, the Controller will continue to
page the Pager.
• The delay between repeat pages is 40 seconds
(factory setting) and can be adjusted by changing
the program settings.
• When a page is sent;
1. The Pager number on the Controller and the Cancel Panel will light for
40 seconds (factory setting).
2. If the page is not canceled within 40 seconds, the panel light will blink
and send a 2nd page to the Pager.
3. If the page is not canceled within 40 seconds, the Controller will send a
3rd page and send a single vibration and Pager number message to
the Managers Pagers.
4. If the page is not canceled within 40 seconds, The Controller repeats a
page to the Wait Staff Pager and Managers Pager every 40 seconds
until the page has been canceled.
Using a Managers Button
• The Managers Button can be connected to a Controller for paging the
Manager from an alternate location.
• Managers Button when press, sends a “00” page to
the Managers Pagers.
Using the Managers Button Using the Cancel Panel
Draft Copy
21
Paging from a IntelFlex Desktop Controller
If you also have a IntelFlex Desktop Controller set to the same Frequency and
Cap Code Prefix (see IntelFlex Desktop Controller manual), you can page your
Wait Staff, Manager or group of Mangers from it.
Page Wait Staff from a IntelFlex Desktop Controller
1. From the Desktop Controller press “90NN” where NN = the Wait Staff
Pager number.
2. Press # or “SEND”.
3. That Pager will receive a alert of 16
short vibrations.
Page the Manager from a Desktop Controller
1. Page the Managers Pager by pressing
“9NNN”, where NNN = Managers Pager
number.
2. Add a message by pressing * and enter
up to a 16 digit numeric message, if
desired.
3. Press # or “SEND”
4. Also can send “Canned” Alphanumeric
messages from the Keypad or using the
optional USB Keyboard. See the IntelFlex Desktop System manual for
more information.
Paging From a Desktop Controller
Draft Copy
22
Standard Program Settings
Factory Settings: Unless ordered otherwise, the
factory defaults are:
• Pick Up Period: = 40 seconds
• All Call: = Selected
• Remote Panel Setting = Expedite mode
• Number Of Vibrations = Single Vibration
• Transmit Power = 2 Watt (Maximum)
Pick Up Time Factory setting is 40 seconds. To program:
1. Press and hold the PROG on the Controller Panel for
2 seconds.
2. LED’s 1-7 will blink.
3. Press button 3.
4. The current setting will blink and the remaining LED’s will light.
Each button = its value X 10 seconds. For example, button 5=
50 seconds.
5. Set for 10-80 seconds by pressing buttons 1-8 as needed.
6. To return to the programming mode, press ALL CALL once.
7. To return to normal operation, press ALL CALL again.
ALL CALL When the ALL CALL button is pressed the Controller will
page all Pagers. The alert will be 4 short double vibrations
and then a short single vibration. To program:
1. Press and hold PROG button on the
Controller Panel for 2 seconds .
2. LED’s 1-7 will blink.
3. Press button 4.
4. A blinking LED indicates the current choice.
Button blinking 1 = ALL CALL ON
Button blinking 2 = ALL CALL OFF
5. Press button 1 to turn ALL CALL ON or button 2 to turn ALL
CALL OFF.
6. Press ALL CALL once to return to programming mode.
7. Press ALL CALL again to return to normal operation.
All Call Pick Up Time Factory Settings
Draft Copy
23
Cancel/Expedite Mode
The Panel can be programmed as a Cancel or Expeditor Panel and cannot be
both at the same time. A Cancel Panel is used by the Wait Staff to cancel their
pages after picking up an order. A Expeditor Panel is used by an Assistant or
Chef to page the Wait Staff. To program:
1. Press and hold PROG on the Controller for 2 seconds.
2. LED’s 1-7 will be ON.
3. Press button 1.
4. LED’s 1-2 will light with the current choice blinking;
1= Cancel, 2=Expedite.
5. Press button 1 (Cancel) or 2 (Expedite) as needed.
6. Press ALL CALL to return to programming mode.
7. Press ALL CALL again to exit programming mode.
Number of vibrations
The number of vibrations sent from the Controller, Cancel/
Expeditor Panels to the Pagers can be locked by the user. If
locked, it will always send the same number of vibrations to
the Pagers. This can be used to identify which panel
(Controller, Cancel or Expeditor) sends the page. Each Panel
can be set for a specific number of vibrations. Factory setting
is 1 vibration. If set to 2 or 3 vibrations, the X2 or X3 buttons on
the Panel are disabled. To program:
1. Press and hold PROG on the Controller Panel for 2 seconds.
2. LED’s 1-7 will blink.
3. Press button 2.
4. LED’s 1-3 and 6-8 will light with the current choice blinking.
5. Press button 1, 2 or 3 to select the number of vibrations for the Controller.
6. Press 6, 7 or 8 for the number of vibrations for the Cancel/Expeditor Panel.
Pressing 6=1, 7=2, 8=3 vibrations.
7. To return to programming mode press ALL CALL.
8. To exit programming mode, press ALL CALL again.
Transmit Power
Power can be adjusted as needed. The Controller is set at
the maximum 2.0 Watts at the factory. To adjust:
1. Press and hold PROG on the Controller Panel for 2 seconds.
2. Led’s 1-7 will blink.
3. Press button 7.
4. LED’s 1-5 will light with the current choice blinking.
1=0.1Watts 2=0.4Watts 3=0.82Watts 4=1.4Watts 5=2.0Watts
5. Press button 1-5 to select the transmit power of the Controller.
6. To exit programming mode, press ALL CALL.
Transmit Power Number Of Vibrations Cancel/Expedite Mode
Draft Copy
24
Service
Assistance
For assistance, please contact JTECH Customer Care
at 800-321-6221, fax at 561-995-2260 or email at
wecare@jtech.com .
JTECH provides complete diagnostic technical support 24
hours a day, 7 days a week.
Warranty
Equipment under warranty will be repaired without charge.
Extended warranties are available. If the equipment is out of warranty,
there will be a nominal service fee charged when the equipment has been
repaired and shipped.
Billing for Repairs
Terms are C.O.D. (company check), company billing or credit card. If
“advanced replacement” is required, replacement equipment will arrive with a
packing list and a Return Material Authorization Sheet (RMA). To return the
defective equipment and ensure proper credit, include the Return Material
Authorization (RMA) sheet in the shipment back to JTECH. Mark the outside
of the box with the Return Material Authorization (RMA) number. If advance
replacement of equipment service is used and the defective equipment is not
received back at JTECH within 10 days, JTECH will bill the amount of the list
price of the equipment to the Customer.
Shipping Costs
Costs to ship equipment from JTECH to the Customer paid by JTECH. If
Expedited shipping is needed, the Customer pays the additional costs.
Costs for shipping equipment from the Customer to JTECH are the
responsibility of the Customer. JTECH recommends using a shipping
service that is traceable in case shipping delays occur.
Service
Draft Copy
25
General Terms and Conditions This offer is subject to the terms and conditions listed below which are binding upon the
seller and the buyer under this offer and are hereby incorporated by reference in any subsequent agreement for purchase duly
executed between JTECH Communications Inc. (Seller) and its buyer of goods proposed for sale herein:
1. Price. All prices are F.O.B. point of origin, unless otherwise agreed to in writing by the buyer and seller. Prices quoted are
those in effect at the time of quotation and are valid for 30 days from the date of quotation regardless of existence of any written
confirmation. Until the proposal price and subsequent purchase price are paid in full, the buyer grants seller a security interest in
all of the goods described in this proposal all of the goods described in any resulting contract and buyer agrees to sign on seller's
request any required documentation to complete seller's said security interest.
2. Payment Terms. Normal payment terms are C.O.D. unless otherwise set forth in this proposal. Any outstanding balances not
paid by the date on which they are due to JTECH Communications Inc. Inc. shall be subject to interest of 1 1/2% per month on the
unpaid balance (or the maximum allowable by law whichever is the lesser) as well as rebilling charges together with reasonable
attorney's fees and paralegal fees including all such fees in any appeal together with all costs associated with efforts by JTECH
Communications Inc. to enforce the terms of this proposal as well as all agreements between the parties. Any discounts offered
will be calculated from the date of invoice to the date that payment is received by JTECH Communications Inc. or JTECH
Communications Inc.'s agents. Any discount is void if not taken at time of payment of the invoice containing said discount within
thirty (30) days of the date on which the goods for which the discount is allowed, have been received by Buyer, its agents or
employees.
3. Products. Products are defined as those items listed on this proposal and a subsequent resultant purchase order to JTECH
Communications Inc. containing items listed on this proposal.
4. Acceptance. Upon receipt the buyer shall immediately inspect and/or test the products. Unless stated otherwise in writing on
the final agreement between the parties, products shall be deemed accepted unless the buyer notifies JTECH Communications
Inc. within 5 working days after receipt of shipment of any defect or discrepancy.
5. Transportation. Unless the buyer specifies the method of transportation, JTECH Communications Inc. will use its best
judgment in determining the method of transportation. All costs of standard transportation, premium transportation if required
through no fault of JTECH, and other costs such as excise taxes, duty, freight forwarding or the like shall be billed to the buyer.
6. Title and Risk of Loss. Title of goods sold, shall pass to buyer at the F.O.B. point.
7. Limited Warranty for material and workmanship. JTECH (Seller) warrants to the buyer that products purchased from
JTECH shall be free from defects in material and workmanship under normal use and service. JTECH's obligation under this
warranty shall be limited to the repair or exchange of any part or parts which may thus prove defective under normal use and
service within one (1) year from date of purchase by the original purchaser, and which our examination shall disclose to our
satisfaction to be thus defective. THIS PROPOSAL AND SUBSEQUENT SALE ARE MADE ON THE EXPRESS
UNDERSTANDING THAT THERE IS NO IMPLIED WARRANTY THAT THE GOODS SHALL BE MERCHANTABLE NOR AN
IMPLIED WARRANTY THAT THE GOODS SHALL BE FIT FOR ANY PARTICULAR PURPOSE. THE BUYER ACKNOWLEDGES
THAT BUYER IS NOT RELYING ON THE SELLER'S SKILL OR JUDGMENT TO SELECT OR FURNISH GOODS SUITABLE
FOR ANY PARTICULAR PURPOSE AND THAT THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THOSE
PREVIOUSLY SET FORTH HEREIN. PURCHASER IS DIRECTED NOT TO RELY ON JTECH'S PRODUCTS TO FUNCTION
AS AN INTEGRAL PART OF ITS LIFE CARE/LIFE SUPPORT PROCEDURES OR SYSTEMS. JTECH'S PRODUCTS ARE
NOT DESIGNED FOR SUCH USE; PARTICULARLY WHEN AN ALLEGATION MAY BE MADE THAT PRODUCT
MALFUNCTION CONTRIBUTED TO THE FAILURE TO ADMINISTER A PROPER TREATMENT, PROCEDURE, ACTION OR
MEDICATION. BUYER AGREES TO FULLY PROTECT, DEFEND AND HOLD SELLER HARMLESS FROM CLAIMS OR
DAMAGES RESULTING FROM THE USE OF JTECH'S PRODUCTS IN LIFE CARE/LIFE SUPPORT PROCEDURES. Any
claim by the buyer for the repair or exchange of goods proposed and of goods actually sold to buyer shall be deemed waived by
the buyer unless submitted in writing to JTECH within the earlier of (a) 30 (thirty) days from the date the buyer discovered or by
reasonable inspection should have discovered any claimed breach of the foregoing warranty.
8. Damages Based Upon Negligence or Strict Liability. JTECH's obligation based upon any claim of negligence or of strict
liability as a result of its delivery of products ordered by Buyer, shall be limited to, at JTECH's option, repairing or replacing the
products that are found by JTECH to be defective, or refunding the purchase price of such products. In no event shall JTECH's
liability exceed the purchase price of the products that are subject matter of any such claim. JTECH shall not be obligated to
make any such refund or replacement until at least thirty(30) days after JTECH has received from Buyer the subject alleged
defective product, which will be shipped to JTECH at the buyer's expense.
9. Disclaimer of Consequential Damages. In no event shall JTECH be liable for incidental or consequential damages arising out
of or in connection with the purchase by Buyer of goods from JTECH including, without limitation, such damages that may be
caused by a breach of any obligation or warranty imposed on JTECH under such purchase. Consequential damages shall include
without limitation, loss of use, income or profit, or loss sustained as the result of injury to any person, or loss or damage to any
property, or loss or damages sustained as the result of work stoppage. Buyer shall indemnify JTECH against all liability, cost or
expense that may be sustained by JTECH due to loss, damage or injury. IN NO EVENT, SHALL JTECH'S LIABILITY EXCEED
THE PURCHASE PRICE OF GOODS.
10. Taxes. Unless specifically provided herein, the price for goods purchased as a result of this proposal does not include sales,
use, excise or similar taxes, whether Federal, State or local. Buyer is responsible for all applicable taxes for any goods after title
passes to the Buyer at the F.O.B. point. If Buyer is exempt from paying sales taxes, a certificate evidencing such shall be provided
to JTECH upon request.
11. Export. Buyer agrees not to directly or indirectly export any Goods purchased from JTECH (whether or not modified by
subsequent services) including, but not limited to parts, equipment, software or technical data/documentation without first obtaining
the required U.S. Government export license(s). If Buyer intends to export Goods outside the U.S., Buyer shall determine whether
an export license is required; and, if so, obtain that license from the U.S. Government. Buyer shall protect, defend and indemnify
JTECH from any loss or liability due to Buyer's failure to comply with export regulations. Buyer furthers warrants that the Goods
sold to Buyer from JTECH will not be resold, transferred, exported or reused in any way by Buyer in violation of any laws,
General Terms and Conditions
Draft Copy
26
General Terms and Conditions
regulations or export control imposed by the U. S. Government.
12. Delays. Unless specified in writing by JTECH to the contrary, goods in stock shall be shipped immediately upon the signing
of a binding purchase agreement. Goods not in stock will be shipped as soon as possible. JTECH will not be liable for any
nonperformance of the Agreement resulting from this proposal caused by strikes, fires, disasters, riots, acts of God or other
causes or conditions beyond JTECH's reasonable control. In the event of such delay or nonperformance, JTECH may, at its
sole option, and without liability, cancel any portion of the Agreement resulting from this proposal and/or extend any date upon
which any performance is due.
13. Termination. If Buyer (a) fails to pay any amount owed when due, or (b) assigns or transfers the Agreement subsequently
resulting from this proposal without JTECH's prior written consent, or (c) makes an assignment for benefit of creditors, or (d) files
or has filed against it, petition for relief under federal or state bankruptcy laws, or (e) breaches any other term or condition of this
proposal or resultant contract, JTECH may terminate any portion of the agreement resulting from this proposal in addition to
JTECH's other available remedies. If JTECH fails to perform any obligation when due, and if such failure is not remedied within
thirty (30) days after receipt of written notice from Buyer, Buyer may terminate any portion of such Agreement. In all other cases,
the Agreement resulting from this proposal may be terminated by either party by giving sixty (60) days written notice.
Termination of the Agreement, for any reason, shall in no way interfere with the obligation of Buyer to pay all monies payable as
of the effective date of termination or which become payable for Goods ordered and delivered after such termination. If such
Agreement is terminated by Buyer for any reason other than default by JTECH, Buyer shall be liable immediately thereupon, to
pay to JTECH the full contract price for all goods completed by JTECH pursuant to the Agreement and for all work in process at
the time of termination.
14. Returns and Cancellations. Buyer may not cancel any order or return any Goods that have been special or custom
ordered, custom manufactured or configured, unless specifically agreed to in writing to seller in this proposal and in the
subsequent agreement. Returns are subject to a restocking fee that will be due to seller when the goods are received by seller.
15. Patents and Copyrights. In no event shall JTECH be liable for damages arising from infringement of patents or copyrights.
In the event that Buyer should be enjoined in any such suit alleging infringement of patent(s) or copyright(s) or proceeding from
using any of the Goods purchased pursuant to this proposal and subsequent Agreement, JTECH, at its option, shall either (a)
secure termination of the injunction and procure for Buyer the right to use such goods without obligation or liability or (b) replace
or modify said Goods with non infringing materials at JTECH's expense and refund the purchase price of the infringing goods to
Buyer; provided, however, that in no event shall JTECH be liable for or have any obligations under this paragraph if the alleged
infringement is by reason of the specifications provided by Buyer to JTECH under this agreement. The foregoing shall be
Buyer's exclusive remedy against JTECH with respect to any alleged patent or Copyright infringement. The sale of goods does
not convey any license of copyright under any proprietary or patent rights of any manufacturer. JTECH shall not have any
liability if the alleged infringement is based upon the use or application of the Goods in combination with other Goods and Buyer
shall protect, defend, and indemnify JTECH therefrom. JTECH disclaims all other liability for infringement of intellectual property
rights and further disclaims any liability for incidental or consequential damages arising in connection with such infringement.
16. Manufacturer Liability. In addition to JTECH's limited warranty for materials and workmanship as per section 7 herein,
and unless specifically greed to in writing by the manufacturer, JTECH and Buyer, Buyer represents to JTECH and the
manufacturer that the Goods sold pursuant to this proposal and the subsequent resultant Agreement incorporating such of the
terms of this proposal agreed to by JTECH and buyer do not constitute standard components intended for use by Buyer or
JTECH in life support systems, surgical implantation, nuclear facilities, or for any other application in which the failure of the
Goods or the product in which the Goods are to be used could create a situation where personal injury or death may occur.
17. Credit Terms. All orders and shipments shall at all times be subject to the approval of JTECH's credit department. JTECH
reserves the right of declining to make any shipment called for by the contract between seller and buyer whenever, for any
reason, there is doubt in JTECH's sole judgment, as to buyer's willingness or ability to pay for the goods ordered on Buyer's
solvency and JTECH shall not, in such event, be liable for breach or nonperformance of this Agreement in whole or in part.
18. Packaging. Packaging will be standard commercial package and acceptable to commercial carriers. Special customer
packaging will be furnished only when specified and so stated herein and the cost thereof shall have been agreed to by both the
Buyer and JTECH in writing.
19. Substituted or Repaired Goods. If substitute additional or repaired goods are purchased by Buyer from JTECH, the terms
and conditions of this proposal and resultant Agreement shall be applicable thereto, the same as if such substituted, additional or
repaired Goods had been originally purchased hereunder unless specifically stated to the contrary in this proposal or subsequent
resultant Agreement.
20. General Conditions. No agent, salesman or other party is authorized to bind JTECH to any agreement, warranty,
statement, promise or understanding not expressed herein. The sale of Goods pursuant to this proposal and any subsequent
resultant Agreement shall be governed by the laws of the State of Florida. Any notice that is required under the terms of a
resultant Agreement shall be in writing and delivered to the address of the party set forth in the Agreement and shall be effective
when actually received. The remedies reserved by the parties shall be cumulative and in addition to other remedies provided by
law. JTECH shall not be required to proceed with the performance of any obligation under a resultant Agreement so long as
Buyer is in default or in breach of any of Buyer's obligations or agreements herein. Any clerical errors are subject to correction.
No delay or omission by JTECH in exercising any right or remedy under that agreement shall constitute a waiver of such right or
remedy. The waiver, invalidity or unenforceability of any provision in a resultant Agreement shall not affect the validity of the
agreement as a whole or any other provisions herein. An Agreement resulting from this proposal shall be binding upon and shall
inure to the benefit of the successors and assigns of Buyer and JTECH. Buyer may not assign or transfer such Agreement in
whole or in part without the prior written consent of JTECH. For the purposes of such agreement, the Buyer and JTECH agree,
notwithstanding any of the items sold not constituting "goods" as defined in Article 2 of the Uniform Commercial Code as enacted
and amended from time to time in the state of Florida, for the purpose of interpreting this proposal or a resultant Agreement all
items shall be deemed to be such "goods." Buyer agrees that acceptance of this proposal and receipt of shipment from
JTECH pursuant to any resultant Agreement shall constitute acceptance in total of the preceding General Terms and
Conditions except as otherwise agree to in writing by the parties thereto.
Draft Copy
FC
C
Important Note
FCC RF Exposure Statement
Under Industry Canada regulations, this radio transmitter may only operate using an
antenna of a type and maximum (or lesser) gain approved for the transmitter by
Industry Canada. To reduce potential radio interference to other users, the antenna
type and its gain should be so chosen that the equivalent isotropically radiated power
(e.i.r.p.) is not more than that necessary for successful communication.
This radio transmitter has been approved by Industry Canada to operate with the antenna types listed
below with the maximum permissible gain and required antenna impedance for each antenna type
indicated. Antenna types not included in this list, having a gain greater than the maximum gain
indicated for that type, are strictly prohibited for use with this device.
Antenna Gain: 2.0dBi max.
Antenna Type: 50ohm BNC, monopole antenna
To satisfy FCC RF exposure requirements, a separation distance of 25 cm or more should be maintained
between the antenna of this device and persons during device operation. To ensure compliance,
operations at closer than this distance is not recommended.
Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peut fonctionner avec
une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pour l'émetteur par Industrie
Canada. Dans le but de réduire les risques de brouillage radioélectrique à l'intention des autres
utilisateurs, il faut choisir le type d'antenne et son gain de sorte que la puissance isotrope rayonnée
équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire à l'établissement d'une communication
satisfaisante.
Le présent émetteur radio (identifier le dispositif par son numéro de certification ou son numéro de
modèle s'il fait partie du matériel de catégorie I) a été approuvé par Industrie Canada pour fonctionner
avec les types d'antenne énumérés ci-dessous et ayant un gain admissible maximal et l'impédance
requise pour chaque type d'antenne. Les types d'antenne non inclus dans cette liste, ou dont le gain est
supérieur au gain maximal indiqué, sont strictement interdits pour l'exploitation de l'émetteur.
Gain d'antenne: 2.0dBi maximal
Type d'antenne: 50 Ω BNC, antenne monopôle
Les antennes installées doivent être situées de facon à ce que la population ne puisse y être exposée à
une distance de moin de 25 cm. Installer les antennes de facon à ce que le personnel ne puisse
approcher à 25 cm ou moins de la position centrale de l’ antenne.
La FCC des états-Unis stipule que cet appareil doit être en tout temps éloigné d’au moins 25 cm des
personnes pendant son functionnement.
28
6413 Congress Avenue
Suite 150
Boca Raton, Florida 33487
800-321-6221
Part Number TBD
Kit Number TBD
© 2009, JTECH Communications, Inc. All Rights Reserved.
SYSTEM WARRANTY
JTECH Communications, Inc. warrants its equipment to be free from defects
in materials and workmanship for a period of one year. Its obligation under
this warranty is limited to repairing or replacing, at its own sole option, any
such defective products. Products must be returned with transportation
charges prepaid and must be accompanied by a brief description of the
problem encountered and date and place of purchase. This warranty does
not apply to equipment which has been damaged by accident, negligence or
misapplication or has been altered or modified in any way. This warranty
applies only to the original purchaser who must have properly registered the
product within ten days of purchase.
The following are not covered under our one-year warranty: adapters,
antennas, user-replaceable batteries, pager belt clips, pager promobacks,
pager battery doors, pager neck chains, liquid damage to master transmitter,
pagers or chargers, lightning strikes or other acts of God that could affect the
performance of the master transmitter, pagers and peripherals.
Draft Copy