JVC KENWOOD K2T001 Card Printer w/Built-in RFID Tag User Manual CX 120 pm65e2

JVC KENWOOD Corporation Card Printer w/Built-in RFID Tag CX 120 pm65e2

Users Manual 1 of 2

Direct Dye Sublimation PrinterCX-120• Thank you for purchasing our product.• Before using, be sure to read the "Notes for Safe Operation" and use the unit safely.• Keep this instruction manual in a place near the printer and read it when necessary.• The manufacturing number is important for quality control. Please check whether the manufacturing number on the back of this unit is correct during purchase. Notes regarding this manual. (1) The contents of this manual shall not be reprinted or redistributed in any form without prior consent.(2) The contents of this manual or the specifications and external appearance of this unit may be altered without prior notice.(3) Illustrations used in this manual may differ slightly from the actual shape of this unit.KAT- InstructionsModelOperating the Printer ......................................... 2Names of Various Sections on Control Panel .......... 2LED Display ............................................................. 2Button Control .......................................................... 3Initialization .............................................................. 4Test Printing ............................................................. 4Differences Between Printing Modes ............... 4How to Use the Status Monitor ......................... 5Screen Configuration ............................................... 5Monitoring Printer Status ......................................... 6Ready Status Display ........................................... 7Error Status Display ............................................. 7Status Display ...................................................... 7Changing Printer Settings ........................................ 8Checking the Media and Printing Status .................. 9Display When Ink is Unknown ................................ 10Checking Printer Configuration .............................. 11Upgrading Firmware .............................................. 12Resetting the [No. of Cards Issued] Item ............... 13Test Printing ........................................................... 13Software Upgrade ............................................ 14Update of Status Monitor ....................................... 14Update of USB Driver - Windows XP ..................... 15Update of USB Driver - Windows2000 ................... 16Uninstalling Software ...................................... 19Deletion of Status Monitor...................................... 19Deletion of USB Driver - WindowsXP .................... 19Deleting USB Driver - Windows2000 ..................... 20Troubleshooting (Detailed Version) ........................... 22Internal Configuration............................................. 22List of Error Codes and Corresponding Actions ..... 23When ink ribbon is torn .......................................... 25Problems Related to Printing ................................. 25Problems related to Color Printing ......................... 26Problems Related to Text Printing .......................... 27Actions to Take When Printer Fails to Start Up ...... 28Version Upgrade ............................................... 29Specifications ................................................... 30Main Specifications ................................................ 30External Dimension ................................................ 30Table of Contents
2Operating the PrinterNames of Various Sections on Control PanelERRORCARDINKRESETCLEANBuzzerPOWERREADY125 734 61POWER LED (Green)2READY LED (Green)3ERROR LED (Red)4CARD LED (Red)5INK LED (Red)6RESET Button7CLEAN ButtonStatusDescriptionPower OffPower OnNot ready: Unable to issue card (unable to accept issuing command)Ready: No card inside. Ready to issue card.Active: Card inside. Ready to issue card.No defect. Not lit in the cases of No Card and Ink End as these are not defects.Irrecoverable error: Error that requires power to be turned off and on again.Recoverable error: Error that requires reset or door to be opened and closed.No defect or unknown defect related to card.No card inside the card cassette.Card transport error (JAM)No defect or unknown defect related to ink ribbon.Ink EndInk defect (Ink ribbon ran out, unknown type of ink ribbon, etc)INK (Ink ribbon status)CARD (Card status)ERROR (Error status)READY (ONLINE/LOCAL)Note) LED indicator status -- Blinking -- Light on -- Light offLED NamePOWER (Power supply status)LED Display
3Button ControlOther than when turning on the power, operation only starts after pressing the button for more than 1 second. Releaseupon hearing a "beep" sound from the buzzer and the respective function will be activated. This is used to preventoperational errors.Operation Status Operation ReferenceRESET CLEANWhen turning on powerInitialization (Usual startup)Changes to Product ID Setting mode Startup GuideConnecting to multiple printersChanges to Emergency Download modeTroubleshooting in this manualWhen startup failsInitialization (Usual startup)Changes to Magnetic Head Cleaning modeStartup GuideCleaning of magnetic headInitialization (Software reset)Also initializes ink ribbonPerform test pattern printingReadyRecoverable error with printer door closedNote (2)Changes to Card Transport Roller Cleaning modeStartup GuideCleaning of card transport rollerInitialization (Software reset)Also initializes ink ribbonIrrecoverable error Not Applicable(1) Button status: Not pressed. Pressed.(2) Open and close printer door during a recoverableerror to start initialization automatically.(3) For initialization without performing software re-set, the ink ribbon will not be initialized if the sameribbon is used. Refer to the next section of thismanual on initialization.(4) When there is no error while card is inside theprinter, the RESET button cannot function. Openand close printer door if you wish to remove thecards. Initialization will start automatically and cardwill be ejected from the Rejected Card Exit.CautionOperating the Printer
4InitializationOperating the PrinterInitialization operation can be understood as follows.1.Initialization starts automatically whenprinter door is closed.2.Ink ribbon will be initialized when a differentribbon is used.However, ensure to initialize ink ribbon when initial-ization is activated using the RESET button.Test PrintingEven when not connected to the host computer, test print-ing of built-in patterns can still be done in the Ready modeby pressing the RESET and CLEAN buttons simulta-neously for more than 1 second (a "beep" sound will beheard from the buzzer) and releasing it. Refer to "Check-ing After Changing the Thermal Head" in the Startup Guide(P.34).Differences Between Printing ModesThe setting of this printer can be switched between theStandard mode and Fine mode for both YMC (color) print-ing and K Resin (text) printing by using the setting func-tion in the status monitor (Printer setting tool). When car-rying out double-sided printing on the card, the same modesetting will apply to both the front and rear faces. (Settinga separate mode for the front and back is not possible.)A longer printing time will be required when set to theFine mode. The merits of using Fine mode printing andreference values on the printing time are shown below.YMCK ResinApprox. 5 sec / sideApprox. 2 sec / sideImprovement in evenness,texture and sharper outlineLesser broken and faded wordsAdditional Time when Setto Fine ModeMerits of Using Fine Mode1) Upon removing a card during a card jamExample2) Upon changing an ink ribbon when ink runsoutCaution
5How to Use the Status MonitorThe Status Monitor is a software for displaying printer status and performing various printer settings.Screen ConfigurationABCA:Close buttonExits the status monitorB:TAB for switching screensSwitches to the following screens.1 Status Display screen : Displays printer status.2 Printer Setting screen : For displaying/changing printer settings.3 Media Information Display screen: Displays status of card and ink ribbon.4 Property screen : Displays printer configuration.5 Others screen : For updating printer firmware and performing test printing. Number of cardsissued is set to 0.C:Minimize buttonMinimizes the Status Monitor to an icon. The icon is displayed in the task bar.
6Monitoring Printer Status1Printer status :Displays status of printer.2Media status :Indicates whether cards are present as well as the remaining ink quantity.3Ink :Displays information of the installed ink ribbon. The quantity and lot number will be blankif ink ribbon is not recognized correctly. In such a case, it may not be possible to controlthe ink ribbon properly. Check the installation status of the ink ribbon.4Quantity issued by printer:Displays the number of cards issued by the printer.5Quantity issued :Displays the number of cards issued. This figure can be reset to 0 on the Others screen.6Version :Displays the version of the printer firmware.7Printer Selection :Switches to the target printer when the same host computer is connected to multipleprinters. Update the printer connection status using the Update button.How to Use the Status Monitor
7Status indicating that the printer is ready to issue cards.Shows the details of a failure. A is an error code indicatingthe type of failure. Refer to the list of error codes on thevarious error messages and corresponding actions to take.ADisplays operating status of the printer.Printer not connectedInitializing mechanismCleaning in progressOffline modeSelf-diagnostic modeDownload modeLoading cardTransporting cardMagnetic encoding in progressPrintingEncoding Contact ICEncoding Non-contact ICEjecting cardEjecting Rejected cardDisplay MessagePower of printer is not switched on or the host computer and printer are notconnected properly with a USB cable.Initializing printer. Printer will switch to the Ready mode after initialization is complete.Cleaning of magnetic head in progress. Printer will switch to the Ready modeafter cleaning is complete.Printer is in the offline mode.Self-diagnostic mode. Turn on the printer power again to set printer to theReady mode.Download mode. Turn on the printer power to set printer to the Ready mode.Do not switch off printer's power when downloading as this will result infailure.Status of printer when it is issuing cards. Printer will return to the Readymode upon completion of card issuance.DescriptionReady Status Display Error Status DisplayStatus DisplayHow to Use the Status Monitor
8Changing Printer SettingsA:Set buttonChanges printer settings.B:Display buttonDisplays printer settings on the screen1 YMC Print Density:Adjusts the print density ofYMC ink.2 K Resin Print Density:Adjusts the print density ofK Resin ink.3 OP Transfer Level : Adjusts the transfer levelof the OP layer (protectivelayer) of the ink to thecard.4 YMC Printing Mode:Adjusts the printing qualityof YMC ink. If "Fine" isselected, print quality willbe enhanced but printingspeed will decrease.5 K Resin Printing Mode:Adjusts the print quality ofK Resin ink. If "Fine" isselected, print quality willbe enhanced but printingspeed will decrease.6 Number of Write Retries:Sets the maximumnumber of retries whenerror occurs while writingto the magnetic stripe.ABCOffset XOffset YLeftDownRightCard Stacker SideCard Cassette SideUpHow to Use the Status MonitorChange printer settings on the Printer Settings screen.7 Coercive Force Setting:Change using C on thescreen. It will not bedisplayed if the magneticunit is not installed on theprinter. Changes can onlybe made if the magneticunit is the ISO type, butnot for the JIS type.8 Printing Position Adjustment:Sets the position to startprinting. 1 unit isequivalent to 1/150 inch.The following diagramillustrates the direction ofmovement for the printimage.
9Checking the Media and PrintingStatusCheck the status of the printer media and printing on the media information display screen.1 Ink :Displays the installed ink ribbon. "Unknown" when ink ribbon cannot be recognized correctly.Printing may not be performed properly in such a case.2 Number of Rounds : Displays the number of rounds that the installed ink ribbon is capable of winding. In theexample on the screen, a YMC-K-OP ink ribbon with 750 rounds are installed. A YMC-K-Pcycle is counted as 1. The display will be blank when ink ribbon in use is unknown.3 Ink Lot Number :Displays the lot number of ink ribbon installed. The display will be blank when ink ribbon inuse is unknown.4 Pieces Issued by Printer:Displays number of cards issued. This figure can be set to 0.5 Pieces issued :Displays number of cards printed by the printer.6 Number of Head Prints:Displays number of printing ink panels of the thermal head. For example, 5 is added when allYMCK-OP inks are used for printing.7 Ink volume :Displays remaining quantity of the ink ribbon.8 Card volume : Indicates whether cards are present.How to Use the Status Monitor
10Display When Ink is UnknownADisplays the tag status in Awhen it is "unknown".●(252: Tag Data Defect) :Recorded data of tag is incorrect. Try again after replacing the ink ribbon.●(253: Tag Data Defect) :Unable to communicate correctly with tag. Try again after replacing the ink ribbon.●(254: No Tag) :Unable to read tag. Check to ensure that the ink ribbon is set correctly.●(255: R/W Defect) :Printer's tag reader is defective. Repair of printer is required.How to Use the Status Monitor
11Checking Printer Configuration1Vendor ID, Product ID:Displays the connected printer.2ID :ID for identifying printer. Numbers in the first half changes with host computer's configuration. Thesecond half is used to identify the printer. This number can be changed in the printer settings.Assign different numbers to all the printers when the same host computer is connected to multipleprinters. Refer to the "Startup Guide" for details.3Printer Version, Configuration Version,Table Version, Laminator Version:Displays firmware version of the printer. Laminator version is only displayed when a laminating unitis connected (optional).4Hardware Information:Displays printer's hardware configuration.5Head information :Displays information of the thermal head installed in the printer.How to Use the Status MonitorChecking of printer configuration is done on the property screen.
12Upgrading FirmwareUpgrade of the printer's firmware is carried out on the Others screen.ABCDSpecify a file and upgrade the printer's firmware.1 ASelect drive where the file is stored using A.2 BSpecify folder where the file is stored using B.3 CSelect file to download using C. Only the target file to be downloaded will be displayed at C. Files are categorizedbased on extensions as follows.●*.PRF :Printer firmware●*.HDF :Thermal head settings●*.CFG :Configuration data●*.TBL :Table data●*.ICF :Laminator firmware4DClick on D to upgrade firmware.(1) When downloading printer firmware, do not switch off the power untildownload is complete. Printer mayfail to reboot if the power is switched off during download. Refer to Troublshooting (page 29) of this manualwhen startup fails.(2) laminator firmware and configuration data cannot be run when printer is in the Download mode. Do sowhen in the Standard Mode.CautionHow to Use the Status Monitor
13Resetting the [No. of Cards Issued] ItemYou can reset the number of cards issued on the Others screen.1 AClick on A to set the recorded number of cards issued to 0.ATest PrintingTest printing is performed on the Others screen. Test printing does not make use a printer driver. Checking can bedone to ensure that the printer is working properly.1Select double-side or single-side printing using A.2Click on B to start test printing. Printer will print a card.ABHow to Use the Status Monitor
14Software UpgradeCarry out the following procedures to upgrade the soft-ware. For update of printer driver, refer to the instructionmanual of your printer driver.Update of Status Monitor1.Start Windows and place the "CX-120 CardPrinter CD-ROM" into the computer.2.Double-click "XXXXXXX" on the CD-ROM tolaunch the status monitor installer.3.An Installer screen will be displayed. Con-firm the directory for installation and clickon the "Next" button.4.Confirm setting and click on the "Next"button. Installation begins.Once installation is completed, the Status Monitor canbe launched from the Start menu.5.A confirmation screen will be displayedupon completion. Click on the "Finish"button.6.Click the "OK" button. Installation is nowcomplete.
15Update of USB Driver - Windows XP1.Check that the connection between com-puter and card printer is on.2.Switch on the card printer.3.Open "Control Panel" from "My Computer"and double-click on "System".4.When the following screen appears,1Select "Hardware" tab and2click on the "Device Manager" button5.When the following screen appears,1Select "USB (Universal Serial Bus) Controller" and2double-click to update [VDS CX-120 Un](nÅF1Å`7)6.When the following screen appears,1Select "Driver" tab and2click on the "Update Driver" button7.When the following screen appears,1Select "No, I do not wish to connect this time" and2click on the "next" buttonSoftwqre Upgrade
16Update of USB Driver - Windows20001.Check that the connection between com-puter and card printer is on.2.Switch on the card printer.3.Open "Control Panel" from "My Computer"and double-click on "System".4.When the following screen appears,1Select "Hardware" tab and2click on the "Device Manager" button5.When the following screen appears,1Select "USB (Universal Serial Bus) Controller" and2double-click to update [VDS CX-120 Un](n : 1 to 7)8.When the following screen appears,1Select "Automatic installation of Software(recommended)" and2click on the "next" button9.When the following screen appears, click onthe "continue" button.10.When the following screen appears, clickon the "Finish" button.Update of USB driver begins.Update of USB driver is now complete.Softwqre Upgrade

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