Konica Minolta C10 Users Manual

C10 to the manual 3383603c-7c11-48d4-8ac3-01cd573fa79c

2014-12-13

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Contents
Ch.1 Introduction
- Getting Acquainted with Your Machine
Ch.2 Control Panel and Configuration Menu
Ch.3 Media Handling
Ch.4 Using the Printer Driver
Ch.5 Using Direct Print
- Camera Direct Photo Printing
  - Printing Directly from a Digital Camera
Ch.6 Using the Copier
- Making Basic Copies
- Making Advanced Copies
Ch.7 Using the Scanner
Ch.8 Replacing Consumables
- Replacing the Toner Cartridge
  - To Replace a Toner Cartridge
- Replacing the drum cartridge
Ch.9 Maintenance
Ch.10 Troubleshooting
Ch.11 Installing Accessories
Appendix

bizhub C10 Printer /

Copier / Scanner

User’s Guide

4556-9607-00A

Thank You

Thank you for purchasing a bizhub C10. You have made an excellent choice. Your

bizhub C10 is specially designed for optimal performance in Windows and Macintosh

environments.

Trademarks

KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered

trademarks of KONICA MINOLTA HOLDINGS, INC.

bizhub and PageScope are trademarks or registered trademarks of

KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.

All other trademarks and registered trademarks are the property of their respective

owners.

chi Center Building, 1-6-1 Marunouchi, Chiyoda-ku, Tokyo, 100-0005, Japan. All

Rights Reserved. This document may not be copied, in whole or part, nor transferred

to any other media or language, without written permission of KONICA MINOLTA

BUSINESS TECHNOLOGIES, INC.

Notice

KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to make

changes to this guide and to the equipment described herein without notice. Consid-

erable effort has been made to ensure that this guide is free of inaccuracies and

omissions. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. makes

no warranty of any kind including, but not limited to, any implied warranties of mer-

chantability and fitness for a particular purpose with regard to this guide.

KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. assumes no responsibility

for, or liability for, errors contained in this guide or for incidental, special, or conse-

quential damages arising out of the furnishing of this guide, or the use of this guide in

operating the equipment, or in connection with the performance of the equipment

when so operated.

SOFTWARE LICENSE AGREEMENT

This package contains the following materials provided by Konica Minolta Business Technolo-

gies, Inc. (KMBT): software included as part of the printing system, the digitally-encoded

machine-readable outline data encoded in the special format and in the encrypted form (“Font

Programs”), other software which runs on a computer system for use in conjunction with the

Printing Software (“Host Software”), and related explanatory written materials (“Documenta-

tion”). The term “Software” shall be used to describe Printing Software, Font Programs and/or

Host Software and also include any upgrades, modified versions, additions, and copies of the

Software.

The Software is being licensed to you under the terms of this Agreement.

KMBT grants to you a non-exclusive sublicense to use the Software and Documentation, pro-

vided that you agree to the following:

1. You may use the Printing Software and accompanying Font Programs for imaging to the

licensed output device(s), solely for your own internal business purposes.

2. In addition to the license for Font Programs set forth in Section 1 (“Printing Software”)

above, you may use Roman Font Programs to reproduce weights, styles, and versions of

letters, numerals, characters and symbols (“Typefaces”) on the display or monitor for your

own internal business purposes.

3. You may make one backup copy of the Host Software, provided your backup copy is not

installed or used on any computer. Notwithstanding the above restrictions, you may install

the Host Software on any number of computers solely for use with one or more printing sys-

tems running the Printing Software.

4. You may assign its rights under this Agreement to an assignee of all of Licensee’s right and

interest to such Software and Documentation (“Assignee”) provided you transfer to

Assignee all copies of such Software and Documentation Assignee agrees to be bound by

all of the terms and conditions of this Agreement.

5. You agree not to modify, adapt or translate the Software and Documentation.

6. You agree that you will not attempt to alter, disassemble, decrypt, reverse engineer or

decompile the Software.

7. Title to and ownership of the Software and Documentation and any reproductions thereof

shall remain with KMBT and its Licensor.

8. Trademarks shall be used in accordance with accepted trademark practice, including iden-

tification of the trademark owner’s name. Trademarks can only be used to identify printed

output produced by the Software. Such use of any trademark does not give you any rights

of ownership in that trademark.

9. You may not rent, lease, sublicense, lend or transfer versions or copies of the Software that

the Licensee does not use, or Software contained on any unused media, except as part of

the permanent transfer of all Software and Documentation as described above.

10. In no event will KMBT or its licensor be liable to you for any consequential, incidental INDI-

RECT, PUNITIVE or special damages, including any lost profits or lost saving, even if

KMBT has been advised of the possibility of such damages, or for any claim by any third

party. KMBT or its licensor disclaims all warranties with regard to the software, express or

implied, including, without limitation implied warranties of merchantability, fitness for a par-

ticular purpose, title and non-infringement of third party rights. Some states or jurisdictions

do not allow the exclusion or limitation of incidental, consequential or special damages, so

the above limitations may not apply to you.

11. Notice to Government End Users: The Software is a “commercial item,” as that term is

defined at 48 C.F.R.2.101, consisting of “commercial computer software” and “commercial

computer software documentation,” as such terms are used in 48 C.F.R. 12.212. Consis-

tent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Govern-

ment End Users acquire the Software with only those rights set forth herein.

12. You agree that you will not export the Software in any form in violation of any applicable

laws and regulations regarding export control of any countries.

Legal Restrictions on Copying

Certain types of documents must never be copied with the purpose or intent to pass

copies of such documents off as the originals.

The following is not a complete list, but is meant to be used as a guide to responsible

copying.

Financial Instruments

zPersonal checks

zTraveler’s checks

zMoney orders

zCertificates of deposit

zBonds or other certificates of indebtedness

zStock certificates

Legal Documents

zFood stamps

zPostage stamps (canceled or uncanceled)

zChecks or drafts drawn by government agencies

zInternal revenue stamps (canceled or uncanceled)

zPassports

zImmigration papers

zMotor vehicle licenses and titles

zHouse and property titles and deeds

General

zIdentification cards, badges, or insignias

zCopyrighted works without permission of the copyright owner

In addition, it is prohibited under any circumstances to copy domestic or foreign cur-

rencies, or works of art without permission of the copyright owner.

When in doubt about the nature of a document, consult with legal counsel.

" In order to prohibit the illegal reproduction of certain documents, such as

paper currency, this machine is equipped with a counterfeit prevention fea-

ture.

Due to the counterfeit prevention feature that this machine is equipped with,

images may be distorted.

For EU member states only

This symbol means: Do not dispose of this product

together with your household waste!

Please contact the Local Authority for appropriate dis-

posal instructions. In the case of a new device being

purchased, the used one can also be given to our dealer

for appropriate disposal. Recycling of this product will

help to conserve natural resources and prevent potential

negative consequences for the environment and human

health caused by inappropriate waste handling.

This product complies with RoHS (2002/95/EC) directive.

Contents i

Contents

1 Introduction ....................................................................................................... 1

Getting Acquainted with Your Machine 2

Space Requirements 2

Installation Precautions 2

Part Names 3

Front View 3

Rear View 4

Inside 4

Front View with Options 5

Rear View with Options 5

Drivers and Documentation CD-ROM 6

Printer Drivers 6

Scanner Drivers 6

Applications CD-ROM 7

Applications 7

Utility 8

System Requirements 8

Contentsii

2 Control Panel and Configuration Menu .........................................................11

About the Control Panel 12

Control Panel Indicators and Keys 12

Display Indications 16

Main Screen 16

Print Screen 18

Checking the Machine Status and Settings 19

TONER REMAINING 19

TOTAL PAGE 19

TX/RX RESULT 20

PRINT REPORT 20

Functions Available with the Function Key 22

Configuration Menu Overview 23

Configuration Menu 23

MACHINE SETTING Menu 27

PAPER SOURCE SETUP Menu 29

COPY SETTING Menu 30

FAX REGISTRATION Menu 31

TX SETTING Menu 31

RX SETTING Menu 32

COMM. SETTING Menu 32

REPORTING Menu 32

USER SETTING Menu 33

DIRECT PRINT Menu 34

NETWORK SETTING Menu 35

E-MAIL SETTING Menu 36

SCANNER SETTING Menu 37

3 Media Handling ................................................................................................39

Print Media 40

Specifications 40

Types 41

Plain Paper (Recycled Paper) 41

Thick Stock 42

Envelope 43

Labels 44

Letterhead 45

Postcard 45

Transparency 46

Glossy Media 47

Guaranteed Imageable (Printable) Area 48

Imageable Area—Envelopes 48

Page Margins 48

Loading Media 49

Tray 1 (Multipurpose Tray) 49

Loading Plain Paper 49

Contents iii

Other Media 52

Loading Envelopes 52

Loading Labels/Postcard/Thick Stock/Transparency/Glossy media 59

Tray 2 61

Loading Plain Paper 61

About Duplex Printing 64

Double-Sided 64

Booklet 65

Output Bin 66

Media Storage 68

Original Media 69

Specifications 69

Documents that can be placed on the original glass 69

Documents that can be loaded into the ADF 69

Loading a Document to be Copied 71

Placing a document on the original glass 71

Loading a document into the ADF 72

4 Using the Printer Driver .................................................................................. 73

Selecting Printer Driver Options/Defaults (for Windows) 74

Uninstalling the Printer Driver (for Windows) 76

Windows XP/Server 2003/Vista 76

Windows 2000 76

Displaying Printer Driver Settings 76

Windows XP/Server 2003 76

Windows 2000 76

Windows Vista 76

Printer Driver Settings 78

Common Buttons 78

OK 78

Cancel 78

Apply 78

Help 78

Easy Set 78

Paper View 78

Printer View 79

Watermark View 79

Quality View 79

Default 79

Basic Tab 79

Layout Tab 80

Overlay Tab 80

Watermark Tab 80

Quality Tab 80

Device Options Setting Tab 81

Version Tab 81

Contentsiv

5 Using Direct Print ............................................................................................83

Camera Direct Photo Printing 84

Printing Directly from a Digital Camera 84

6 Using the Copier ..............................................................................................87

Making Basic Copies 88

Basic Copy Operation 88

Specifying the Copy Quality 89

Specifying the Zoom Ratio 89

Selecting a Preset Zoom Ratio 90

Specifying a Custom Zoom Ratio 90

Selecting the Copy Density 91

Selecting the Media Tray 91

Making Advanced Copies 92

Setting 2in1 Copying 92

ID Card Copying 93

Setting Duplex (Double-Sided) Copying 95

Duplex (Double-Sided) Copying From the ADF 95

Duplex (Double-Sided) Copying From the Original Glass 96

Setting Collated Copying 97

7 Using the Scanner ...........................................................................................99

Making Basic Scans 100

Scanning via USB 100

Windows TWAIN Driver Settings 101

Original Size 101

Scan Type 101

Resolution 101

Scanning mode 101

Image size 101

Scan 101

About 101

Close 101

Preview Window 101

Clear 101

Width/Height 102

Prescan 102

Help 102

Windows WIA Driver Settings 102

Color Picture 102

Grayscale Picture 102

Black and white picture or text 102

Custom Settings 102

Adjust the Quality of the Scanned Picture 102

Preview Window 103

Preview 103

Contents v

Scan 103

Cancel 103

Macintosh TWAIN Driver Settings 103

Original Size 103

Scan Type 103

Resolution 103

Scanning mode 103

Image size 103

Scan 103

About 104

Close 104

Preview Window 104

Clear 104

Width/Height 104

Prescan 104

Help 104

Basic Scan to E-mail Operation 105

Scan to E-mail using the ADF 105

Scan to E-mail using the Original Glass 107

Specifying a Recipient 110

Directly Entering an E-mail Address 110

Using a One-Touch Dial Key 110

Using the Speed Dial Function 111

Using the List Function of the Phone Book 111

Using the Search Function of the Phone Book 112

Changing the Scan Mode Settings 113

Changing the Scanned Image Size 114

Registering Recipients 115

About the E-mail registration Function 115

One-Touch Dialing 115

Programming a One-Touch Dial Key 115

Changing/Deleting One-Touch Dial Information 116

Speed Dialing 117

Programming a Speed Dial Number 117

Changing/Deleting Speed Dial Information 118

Group Dialing 119

Programming Group Dialing 119

Changing/Deleting Group Dialing Information 121

Basic Scan to PC Operation 122

Scan to PC using the ADF 122

Scan to PC using the Original Glass 123

8 Replacing Consumables .............................................................................. 125

Replacing the Toner Cartridge 126

To Replace a Toner Cartridge 129

Replacing the drum cartridge 136

Contentsvi

9 Maintenance ...................................................................................................141

Maintaining the Machine 142

Cleaning the machine 144

Exterior 144

Interior 145

Cleaning the Media Feed Roller and Laser Lens 145

Cleaning the Duplex Option Feed Rollers 151

Cleaning the Media Feed Rollers for Tray 2 152

Cleaning the Media Feed Rollers for the ADF 154

Storing the machine 155

10 Troubleshooting ............................................................................................157

Introduction 158

Preventing Media Misfeeds 159

Understanding the Media Path 160

Clearing Media Misfeeds 160

Media Misfeed Messages and Clearing Procedures 161

Clearing a Media Misfeed in the Machine 162

Clearing a Media Misfeed from the Duplex Option 172

Clearing a Media Misfeed from the ADF 173

Solving Problems with Media Misfeeds 175

Solving Other Problems 178

Solving Problems with Printing Quality 184

Status, Error, and Service Messages 191

Status Messages 191

Error Messages 192

Service Messages 199

11 Installing Accessories ..................................................................................201

Introduction 202

Duplex Option 203

Installing the Duplex Option 203

Tray 2 207

Installing Tray 2 207

A Appendix ........................................................................................................209

Technical Specifications 210

Consumable Life Expectancy Chart 213

User-Replaceable 213

Service-Replaceable 213

Entering Text 214

Key Operation 214

Entering Fax Numbers 214

Entering Names 215

Entering E-mail Addresses 215

Changing Input Mode 216

Contents vii

Inputting Example 216

Correcting Text and Input Precautions 217

Our Concern for Environmental Protection 218

What is an ENERGY STAR product? 218

Index 219

Contentsviii

1Introduction

Getting Acquainted with Your Machine2

Getting Acquainted with Your Machine

Space Requirements

To ensure easy operation, consumable replacement and maintenance,

adhere to the recommended space requirements detailed below.

" The options appear shaded in the above illustration.

Installation Precautions

When this machine sets up on a desk, make sure that the supports do not

extend off the desk.

528 mm (20.8")

Front View Side View

138

(5.4")

581 mm (22.9")

902 mm (35.5")

531 mm (20.9")

233 mm

(9.2")

100 mm

(3.9")

100 mm (3.9")

768 mm (30.2") 100 mm

(3.9")

187 mm

(7.4")

Getting Acquainted with Your Machine 3

Part Names

The following drawings are the parts of your machine referred to throughout

this guide. Please take some time to become familiar with them.

Front View

1. Output bin

2. Control panel

3. Automatic Document Feeder

(ADF)

3-a. ADF feed cover

3-b. Document guide

3-c. Document feed tray

3-d. Document output tray

" The ADF may appear as

“document cover” in sta-

tus and error messages.

4. Engine cover

5. Digital Camera Direct Photo

Print port

6. Tray 1 (Multipurpose tray)

7. Front cover

8. Original glass

9. Original cover pad

10. Scanner unit

11. Scanner unit release lever

3-a 3-b 3-c

3-d

Getting Acquainted with Your Machine4

Rear View

1. Power switch

2. TEL (telephone) jack

3. LINE (telephone line) jack

4. USB port

5. 10Base-T/100Base-TX (IEEE

802.3) Ethernet Interface port

Inside

1. Fuser unit

2. Fuser separator levers

3. Transfer belt unit

4. Drum cartridge

5. Toner cartridge carousel (con-

taining 4 toner cartridges: C, M,

Y and K)

6. Scanner lock

7. Toner cartridge

Getting Acquainted with Your Machine 5

Front View with Options

1. Tray 2

Rear View with Options

1. Duplex option

Getting Acquainted with Your Machine6

Drivers and Documentation CD-ROM

Printer Drivers

Scanner Drivers

" For details on the installation of the drivers, refer to the bizhub C10

Installation Guide on the Drivers and Documentation CD-ROM.

" For details of the Macintosh drivers, refer to the bizhub C10 Reference

Guide on the Drivers and Documentation CD-ROM.

" Windows TWAIN driver does not correspond to 64-bit application

though it corresponds to 32-bit application on 64-bit OS.

Drivers Use/Benefit

Windows XP/Server 2003/2000/

Vista

These drivers give you access to all of

the printer features, including finishing

and advanced layout. For details,

refer to“Displaying Printer Driver Set-

tings” on page 76.

Windows XP/Server 2003/Vista for

64bit

Macintosh OS 10.2.8 or later

Drivers Use/Benefit

TWAIN Driver for Windows XP/

Server 2003/2000/Vista

These drivers enables you to set

scanning functions, such as the color

setting and size adjustments.

For details, refer to “Windows TWAIN

Driver Settings” on page 101.

TWAIN Driver for Macintosh OS

10.2.8 or later

WIA Driver for Windows XP/Vista This driver enables you to set scan-

ning functions, such as the color set-

ting and size adjustments.

For details, refer to “Windows WIA

Driver Settings” on page 102.

Getting Acquainted with Your Machine 7

Applications CD-ROM

Applications

Applications Use/Benefit

FaxTalk Communicator This software allows the fax functions

of the computer to be used for faxing

image data scanned using the Scan to

PC operation.

For details, refer to the FaxTalk Com-

municator User’s Guide. In addition,

refer to the Help for FaxTalk Commu-

nicator.

Local Setup Utility (LSU) This software enables one-touch dial-

ing, speed dialing, and group dialing

for faxes to be created and edited

from the computer. In addition, the

status of this machine can be

checked.

For details, refer to the bizhub C10

Reference Guide.

PaperPort SE This software is a document manage-

ment software package that helps you

scan, organize, access, share, and

manage both your paper and digital

documents on your personal com-

puter.

For details, refer to the PaperPort SE

User’s Guide from the Help menu.

LinkMagic This software enables scanned docu-

ment to be saved in a file, processed,

mail attached, and printed out.

For details, refer to the bizhub C10

Reference Guide.

Getting Acquainted with Your Machine8

Utility

System Requirements

Personal computer

For Windows

– Pentium II: 400MHz or higher

For Macintosh

– PowerPC G3 or later (G4 or later is recommended)

– Intel processor

Operating System

– Microsoft Windows XP Home Edition/Professional, Windows XP Pro-

fessional x64 Edition, Windows Server 2003, Windows Server 2003

x64 Edition, Windows 2000, Windows Vista (32-bit/64-bit)

– Mac OS X (10.2.8 or later; We recommend installing the latest patch)

Free hard disk space

256 MB or more

RAM

128 MB or more

CD-ROM/DVD drive

Utility Use/Benefit

PageScope Web Connection With the web browser, the status of

printers can be checked, and each

setting can be changed.

For details, refer to the bizhub C10

Reference Guide.

PageScope Net Care Printer management functions such

as status monitoring and network set-

tings can be accessed.

For details, refer to the PageScope

Net Care Quick Guide on the Applica-

tions CD-ROM.

PageScope Network Setup Using the TCP/IP and IPX protocols,

basic network printer settings can be

specified.

For details, refer to the PageScope

Network Setup User Manual on the

Applications CD-ROM.

Getting Acquainted with Your Machine 9

I/O interface

– 10Base-T/100Base-TX (IEEE 802.3) Ethernet interface port

– USB Revision 2.0 and USB Revision 1.1 compliant port

" The Ethernet cable and USB cable are not included with the machine.

" For details of the Macintosh drivers, refer to the bizhub C10 Reference

Guide on the Drivers and Documentation CD-ROM.

Getting Acquainted with Your Machine10

2Control Panel and

Configuration

About the Control Panel12

About the Control Panel

Control Panel Indicators and Keys

No. Name Function

1 Fax Operations

keys

Provides fax operations.

For details, refer to the bizhub C10 Facsimile User's

Guide.

2Error indicator Lights up when an error has occurred.

3Function key Press to specify tray settings, duplex (Double-Sided)

printing settings, and ID card copy settings.

" The tray settings and duplex (Double-Sided)

printing settings cannot be specified if the

optional media feed unit and duplex are not

installed.

24 6 7 10

11 14 15

18 19 20

21 22 23

13 5

8 9

About the Control Panel 13

4Display key Press to check the status of this machine and the

specified settings.

Displays a rough estimate of the amount of toner

remaining.

Displays the total number of pages that have

been copied, printed and scanned.

Displays the results for fax transmissions and

receptions.

Prints the machine settings, lists and reports

related to fax.

For details, refer to “Checking the Machine Status

and Settings” on page 19.

5Quality key Press to specify the document type to be copied and

the resolution.

6 Message Win-

dow

Displays information such as the media type,

copy density, and zoom ratio. For details, refer to

“Display Indications” on page 16.

Displays an error message when an error occurs.

For details on error messages, refer to “Status,

Error, and Service Messages” on page 191.

7 Keypad Enters desired number of copies. Enters fax num-

bers, E-mail addresses, and names of recipients.

8Fax key Press to enter Fax mode. The key lights up in green

while the machine is in Scan mode. For details, refer

to the bizhub C10 Facsimile User's Guide.

9Scan key Press to enter scan mode. (Scan to E-mail or Scan

to PC) The key lights up in green while the machine

is in Scan mode. For details on the Scanner func-

tions, refer to chapter 7, “Using the Scanner”

10 Copy key Press to enter Copy mode. The key lights up in

green while the machine is in Copy mode. For

details on the Copy functions, refer to chapter 6,

“Using the Copier”.

11 2in1 key Press to specify 2in1 copying.

12 Collate key Press to specify collated copying.

No. Name Function

About the Control Panel14

13 Reduce/

Enlarge key

Press to specify reduced/enlarged copying with pre-

set zoom ratios.

14 Light/Dark key Press to select the copy density.

15 */) keys Press to move left and right through the setting

screens, such as the configuration menu.

Press to select the copy density.

16 +/, keys Press to move up and down through the setting

screens, such as the configuration menu.

Press to specify the zoom ratio in 0.01 incre-

ments. (Setting range: 0.50 to 2.00)

17 Menu Select

key

Press to display the configuration menu.

Press to select the setting that is currently dis-

played.

18 Cancel/C key Press to cancel the setting that is currently dis-

played.

Press to clear the specified number of copies.

Press to return to the first screen of a menu item

or to the main screen.

Press to cancel printing from the print screen.

19 TC Change key Press to display the message for replacing the toner

cartridge. For details on replacing the toner car-

tridge, refer to “Replacing the Toner Cartridge” on

page 126.

20 Start-Color key Press to begin full-color copying.

21 Start indicator Lights up in green when copying is possible.

Lights up in orange if copying is not possible, for

example, during warm-up or if an error has occurred.

No. Name Function

About the Control Panel 15

22 Start-B&W key Press to begin monochrome copying.

23 Stop/Reset key Press to stop copying, scanning, and faxing.

Press to return the following to their default set-

tings.

– Copy quality

– Copy density

– Zoom ratio

–Collate

– Number of copies

– Tray select

Press to cancel the following functions.

– 2in1 copy

– Duplex copy

– ID card copy

Press to cancel toner replacing after the TC

Change key is pressed.

No. Name Function

About the Control Panel16

Display Indications

Main Screen

No. Indication Description

1 Document type Indicates the document type to be copied specified

either with the Quality key or from the configuration

menu.

2 Zoom ratio Indicates the zoom ratio.

3 Icons that

appear with

copy operations

: Appears when 2in1 copying is set.

: Appears when duplex (Double-Sided) copying is

set.

: Appears when collated copying is set.

For details, refer to “Making Advanced Copies” on

page 92.

4 Number of

copies

Indicates the number of copies.

5 Copy density Indicates the copy density.

[A] appears when the following settings are speci-

fied.

The Quality key was pressed to select TEXT.

AUTO is selected while 1 MODE on the COPY

SETTING menu is set to TEXT.

6 Media tray Indicates the media tray that is selected.

421

5 7 8

About the Control Panel 17

7 Media size Indicates the media size that is selected.

Change the paper size from the PAPER SOURCE

SETUP menu.

For details, refer to “PAPER SOURCE SETUP

Menu” on page 29.

8 Status Displays messages such as when media is empty.

No. Indication Description

About the Control Panel18

Print Screen

When a print job is received, PC:PRN appears in the status section of the

main screen. To display the print screen, press the Display key, then press

the ) key, while PC:PRN is displayed. (The following screen appears.)

To cancel printing, press the Cancel/C key when the print screen appears.

Press the Menu Select key to select YES.

No. Indication Description

1 Status Displays messages indicating operations such as

printing.

2Media tray/

media size

Indicates the media tray and media size that is

selected.

1 2

Checking the Machine Status and Settings 19

Checking the Machine Status and Settings

Press the Display key to check the status of this machine and the specified

settings.

Press the Display key to switch between each item to be checked. Alterna-

tively, the + and , keys can be pressed.

TONER REMAINING

This screen provides a rough estimate of the amount of toner remaining.

To return to the main screen, press the Cancel/C key.

TOTAL PAGE

The total number of pages for each of the following can be checked.

B/W COPY This counter shows the total number of pages

copied in black-and-white.

COLOR COPY This counter shows the total number of pages

copied in color.

B/W PRINT This counter shows the total number of pages

printed in black-and-white.

COLOR PRINT This counter shows the total number of pages

printed in color.

Main screen TONER REMAINING

TOTAL PAGE

TX/RX RESULT

PRINT REPORT

RENOTIAMERGNIN

Checking the Machine Status and Settings20

TX/RX RESULT

The results of a maximum of 60 fax transmissions/receptions can be viewed.

In addition, the transmission/reception results that are displayed can be

printed by pressing the Start-B&W key. For details, refer to the bizhub C10

Facsimile User’s Guide.

PRINT REPORT

The machine settings, lists and reports related to fax can be printed.

FAX PRINT This counter shows the total number of pages

that were faxed.

TOTAL SCAN This counter shows the total number of docu-

ment pages that were scanned.

TX RESULT REPORT Prints the results of fax transmissions. For

details, refer to the bizhub C10 Facsimile

User’s Guide.

RX RESULT REPORT Prints the results of fax receptions. For details,

refer to the bizhub C10 Facsimile User’s Guide.

ACTIVITY REPORT Prints the results of fax transmissions and

receptions. For details, refer to the bizhub C10

Facsimile User’s Guide.

MEMORY DATA LIST Prints the information for queued fax transmis-

sions. For details, refer to the bizhub C10 Fac-

simile User’s Guide.

MEMORY IMAGE PRINT Prints the information and a reduced first page

of queued fax transmissions. For details, refer

to the bizhub C10 Facsimile User’s Guide.

ONE-TOUCH LIST Prints a list of the destinations programmed for

one-touch dialing. For details, refer to the

bizhub C10 Facsimile User’s Guide.

SPEED DIAL LIST Prints a list of the destinations programmed for

speed dialing. For details, refer to the bizhub

C10 Facsimile User’s Guide.

GROUP DIAL LIST Prints a list of the one-touch dialing groups. For

details, refer to the bizhub C10 Facsimile

User’s Guide.

MENU MAP Prints the configuration menu and its settings.

Checking the Machine Status and Settings 21

CONFIGURATION PAGE Prints a rough estimate of the percentage of

toner remaining and the settings, information

and status of this machine.

DEMO PAGE Prints a demo page.

Functions Available with the Function Key22

Functions Available with the Function Key

Press the Function key to specify tray settings, duplex (Double-Sided) copy-

ing and ID card copy settings.

" To specify tray settings, duplex (Double-Sided) copying and ID card

copy settings, press the Copy key while the Fax key or Scan key is lit

up in green.

" For details on the functions available with the Function key in Fax

mode, refer to the bizhub C10 Facsimile User’s Guide.

*1 Cannot be set if the optional Tray 2 is not installed.

*2 Cannot be set if the duplex option is not installed.

1.TRAY SELECT Setting TRAY1 / TRAY2

Select the tray. For details, refer to “Selecting the

Media Tray” on page 91.

2.DUPLEX Setting OFF / LONG EDGE / SHORT EDGE

Select the setting for duplex (Double-Sided) copying.

For details, refer to “Setting Duplex (Double-Sided)

Copying” on page 95.

3.ID CARD

COPY

Setting OFF / ON

Select the setting for ID card copying. For details, refer

to “ID Card Copying” on page 93.

Main screen 1.TRAY SELECT

2.DUPLEX

3.ID CARD COPY

Configuration Menu Overview 23

Configuration Menu Overview

The bizhub C10 configuration menu accessible from the control panel is

structured as shown below.

Configuration Menu

" Press Menu Select key to enter the configuration menu. Press the

Cancel/C key to return to the first screen of a menu item or to the

main screen.

Main

screen

1 AUTO PANEL

RESET

2 ENERGY SAVE

MODE

3 LCD CONTRAST

6 BUZZER VOLUME

7 INITIAL MODE

9 TONER NEAR

EMPTY

10 AUTO CON-

TINUE

MACHINE SETTING

8 TONER EMPTY

STOP

4 LANGUAGE

5 LAMP OFF TIME

11 CALIBRATION

12 REMOTE MONI-

TOR

Configuration Menu Overview24

1 TRAY1 PAPER

2 TRAY2 PAPER*

PAPER SOURCE

SETUP

COPY SETTING

*Displays only if the optional

Tray 2 is installed.

5 QUALITY

6 PAPER PRIOR-

ITY

4 COLLATE

2 DENSITY LEVEL

(A)

3 DENSITY LEVEL

(M)

1 MODE

1 ONE-TOUCH

DIAL

2 SPEED DIAL

3 GROUP DIAL

3 HEADER

1 MEMORY RX

MODE

3 REDUCTION RX

4 RX PRINT

5 RX MODE

6 FOOTER

FAX REGISTRA-

TION

2 NO. of RINGS

1 SCAN DENSITY

2 RESOLUTION

7 SELECT TRAY

TX SETTING

RX SETTING

Configuration Menu Overview 25

1 ACTIVITY

REPORT

2 TX RESULT

REPORT

COMM.SETTING

3 PSTN/PBX

1 TEL LINE TYPE

2 LINE MONITOR

3 RX RESULT

REPORT

REPORTING

1 FAX PTT SET-

TING

2 DATE&TIME

USER SETTING

3 DATE FORMAT

4 PRESET ZOOM

5 USER FAX NO.

2 PAPER SIZE

3 N-UP LAYOUT

2 SUBNET MASK

3 GATEWAY

4 DNS CONFIG.

DIRECT PRINT

NETWORK SETTING 1 IP ADDRESS

6 USER NAME

1 IMAGE QUALITY

5 DDNS CONFIG.

Configuration Menu Overview26

1 SENDER NAME

6 TEXT INSERT

7 DEFAULT SUB-

JECT

5 SMTP TIMEOUT

3 SMTP SERVER

4 SMTP PORT NO.

E-MAIL SETTING

2 E-MAIL

ADDRESS

2 IMAGE FORMAT

3 CODING METHOD

SCANNER SETTING 1 RESOLUTION

Configuration Menu Overview 27

MACHINE SETTING Menu

" Manufacturer’s default settings appear in bold.

1 AUTO PANEL RESET Setting ON / OFF

Select whether or not all settings in the control

panel return to their default settings when no

operation is performed for a set length of time.

If ON is selected, select from 0.5, 1, 2, 3, 4,

and 5 (units: minutes; default: 1) for the length

of time until the auto panel reset operation is

performed.

If OFF is selected, the auto panel reset opera-

tion is not performed.

2 ENERGY SAVE MODE Setting 5 / 15 / 30 / 60

Enters Energy Save mode in order to conserve

energy when no operation is performed. Specify

the length of time in minutes until the machine

enters Energy Save mode.

3 LCD CONTRAST Setting LIGHT DARK

Specify the brightness of the message window.

4 LANGUAGE Setting ENGLISH / FRENCH / GERMAN /

ITALIAN / SPANISH / PORTU-

GUESE / RUSSIAN / CZECH /

SLOVAKIAN / HUNGARIAN /

POLISH

Select the language of the menus and mes-

sages that appear in the message window.

5 LAMP OFF TIME Setting MODE1 / MODE2

Select the length of time until the scanner unit

lamp goes off when no operation is performed.

If MODE1 is selected, the lamp goes off when

the machine enters Energy Save mode.

If MODE2 is selected, the lamp goes off 10 min-

utes after the machine enters Energy Save

mode.

Configuration Menu Overview28

6 BUZZER VOLUME Setting HIGH / LOW / OFF

Select the volume of the sound produced when

a key is pressed and of the alarm that is

sounded when an error occurs.

7 INITIAL MODE Setting COPY / FAX

Specify the default mode when the machine is

turned on or when all settings in the control

panel return to their default settings.

8 TONER EMPTY STOP Setting ON / ON(FAX) / OFF

Select whether or not printing, copying and fax-

ing stop when the toner has run out.

If ON is selected, printing, copying and faxing

stop when the toner runs out.

If ON (FAX) is selected, only faxing stops

when the toner runs out.

If OFF is selected, printing, copying and faxing

do not stop when the toner runs out.

9 TONER NEAR EMPTY Setting ON/OFF

When the toner is nearly run out, a warning

message appears.

10 AUTO CONTINUE Setting ON / OFF

Select whether or not printing continues when a

size error occurs during printing.

11 CALIBRATION Setting ON / OFF

Select whether or not to perform image stabili-

zation. If ON is selected, image stabilization is

started.

12 REMOTE MONITOR Setting ON / OFF

Select whether or not setting remote monitor.

If ON is selected, technical support can access

the menu mode.

If OFF is selected, technical support cannot

access the menu mode.

" This setting is for technical support uses.

Change the setting only when it is

necessary.

Configuration Menu Overview 29

PAPER SOURCE SETUP Menu

" Manufacturer’s default settings appear in bold.

1 TRAY1 PAPER Media type PLAIN PAPER / TRANSPARENCY /

LABELS / LETTERHEAD / ENVELOPE

/ POSTCARD / THICK STOCK /

GLOSSY

Media size When a setting other than ENVELOPE

or POSTCARD is selected: A4 / B5 / A5

/ LEGAL / LETTER / G LETTER /

STATEMENT / EXECUTIVE / FOLIO /

OFICIO (Mexico only)

(If TRANSPARENCY, LABELS, THICK

STOCK or GLOSSY is selected, LEGAL

and FOLIO are not displayed.)

When ENVELOPE is selected: COM10 /

C5 / C6 / DL / MONARCH / CHOU #3 /

YOU #4 / CHOU #4

When POSTCARD is selected:

J-POSTCARD / DOUBLE POSTCARD

Select the type and size of the media loaded into Tray

When a media type is selected, a screen appears,

showing the available media sizes. The available

media sizes differ depending on the selected media

type.

The default paper size for a setting other than ENVE-

LOPE or POSTCARD is LETTER for 120 V models,

and A4 for 220 V models.

2 TRAY2 PAPER Media size LETTER / A4

Select the size of the media loaded into Tray 2.

Only plain paper can be loaded into Tray 2.

The default paper size is LETTER for 120 V models,

and A4 for 220 V models.

Configuration Menu Overview30

COPY SETTING Menu

" Manufacturer’s default settings appear in bold.

" Settings for 1 MODE and 5 QUALITY can also be specified using

the Quality key.

Press the Quality key once to display the setting for 1 MODE.

Press the Quality key twice to display the setting for 5 QUALITY.

" Settings for 3 DENSITY LEVEL(M) can also be specified using

the Light/Dark key.

" Settings for 4 COLLATE can also be specified using the Collate key.

" Settings for 6 PAPER PRIORITY can also be specified by pressing

the Function key, then selecting 1. TRAY SELECT.

1 MODE Setting MIX / TEXT / PHOTO

Select the type of document being copied.

After selecting TEXT, set the copy density to either

AUTO or MANUAL.

2 DENSITY

LEVEL(A)

Setting LIGHT DARK

Adjust the density of the background color.

3 DENSITY

LEVEL(M)

Setting LIGHT DARK

Specify the default copy density.

4 COLLATE Setting ON / OFF

Select whether or not collated copying is given priority.

5 QUALITY Setting NORMAL / FINE

Select the printing resolution.

6 PAPER

PRIORITY

Setting TRAY1 / TRAY2

Select the whether Tray 1 or Tray 2 is given priority for

use.

" If Tray 2 is not installed, *NOT AVAILABLE*

appears.

Configuration Menu Overview 31

FAX REGISTRATION Menu

TX SETTING Menu

1 ONE-TOUCH DIAL Register fax destinations for one-touch dialing,

speed dialing, and group dialing.

For details, refer to the bizhub C10 Facsimile

User’s Guide.

2 SPEED DIAL

3 GROUP DIAL

1 SCAN DENSITY Specify settings for sending faxes.

For details, refer to the bizhub C10 Facsimile

User’s Guide.

2 RESOLUTION

3 HEADER

Configuration Menu Overview32

RX SETTING Menu

COMM. SETTING Menu

REPORTING Menu

1 MEMORY RX MODE Specify settings for receiving faxes.

For details, refer to the bizhub C10 Facsimile

User’s Guide.

2 NO. of RINGS

3 REDUCTION RX

4 RX PRINT

5 RX MODE

6 FOOTER

7 SELECT TRAY

1 TEL LINE TYPE Specify the connection settings for faxing.

For details, refer to the bizhub C10 Facsimile

User’s Guide.

2 LINE MONITOR

3 PSTN/PBX

1 ACTIVITY

REPORT

Specify the settings for printing the fax report.

For details, refer to the bizhub C10 Facsimile

User’s Guide.

2 TX RESULT

REPORT

3 RX RESULT

REPORT

Configuration Menu Overview 33

USER SETTING Menu

" Manufacturer’s default settings appear in bold.

1 FAX PTT SET-

TING

Select the country where this machine is installed.

For details, refer to the bizhub C10 Facsimile

User’s Guide.

" If the country is changed, settings for other

functions may also be changed.

2 DATE&TIME Specify the date and time.

Specify the time in the 24-hour format.

Use the keypad to specify the settings.

For details, refer to the bizhub C10 Facsimile

User’s Guide.

3 DATE FORMAT Specify the order of the year, month and day spec-

ified in 2 DATE&TIME. For details, refer to the

bizhub C10 Facsimile User’s Guide.

4 PRESET ZOOM Setting INCH / METRIC

Select whether the preset zoom ratios are set in

inches or millimeters.

The default setting for USA and Canada is INCH,

and the default setting for other countries is MET-

RIC.

5 USER FAX NO. Enter your fax number. For details, refer to the

bizhub C10 Facsimile User’s Guide.

6 USER NAME Enter your name. For details, refer to the bizhub

C10 Facsimile User’s Guide.

Configuration Menu Overview34

DIRECT PRINT Menu

" Manufacturer’s default settings appear in bold.

" Camera settings may be given priority, depending on the settings

specified on this machine.

* If Tray 2 is not installed, TRAY2 does not appear.

1 IMAGE

QUALITY

Setting DRAFT / NORMAL / FINE

Select the resolution for Camera Direct Photo Printing.

DRAFT = 600 dpi × 600 dpi; NORMAL = 1200 dpi ×

600 dpi; FINE = 2400 dpi × 600 dpi

2 PAPER SIZE Tray TRAY1 / TRAY2*

Media type If TRAY1 is selected, select the paper

type.

PLAIN PAPER / LABELS / POST

CARD / THICK STOCK / GLOSSY

Media size If TRAY2 is selected, only A4 or LET-

TER can be selected.

If POSTCARD is selected, A4 / B5 / A5 /

LETTER / STATEMENT, or J-POST-

CARD can be selected.

If GLOSSY is selected, A4 / B5 / A5 /

LETTER / STATEMENT, PHOTO SIZE

4×6", PHOTO SIZE 10×15, LTR

2UP SPL, A4 4UP SPL or A4 2UP

SPL can be selected.

Select the tray, media type, and media size for Camera

Direct Photo Printing.

3 N-UP LAYOUT Setting 1 / 2 / 3 / 4 / 6 / 8

Select the number of images that will be printed on a

single sheet of media.

If Tray 2 is not installed and A4 or LETTER is not

selected for PAPER SIZE (media size) in the

DIRECT PRINT Menu, this menu option cannot be set.

Configuration Menu Overview 35

NETWORK SETTING Menu

" Manufacturer’s default settings appear in bold.

" To edit or erase entered characters, press the Cancel/C key. To can-

cel a setting, hold down the Cancel/C key until, erase all characters,

and then press the Cancel/C key again.

1 IP ADDRESS Setting AUTO / SPECIFY

Select whether to automatically retrieve the IP address

or to specify a fixed IP address. Consult your network

administrator for information about the IP address to

use.

2 SUBNET MASK Enter the subnet mask of the network to be connected.

When IP ADDRESS is set to AUTO, this menu option

cannot be set.

3 GATEWAY Enter the gateway address of the network to be con-

nected.

When IP ADDRESS is set to AUTO, this menu option

cannot be set.

4 DNS CONFIG. Setting DISABLE / ENABLE

Specify ENABLE or DISABLE for the DNS (Domain

Name System).

5 DDNS CON-

FIG.

Setting DISABLE / ENABLE

Specify ENABLE or DISABLE for the DDNS (Dynamic

Domain Name System).

Configuration Menu Overview36

E-MAIL SETTING Menu

" Manufacturer’s default settings appear in bold.

" To edit or erase entered characters, press the Cancel/C key. To can-

cel a setting, hold down the Cancel/C key until, erase all characters,

and then press the Cancel/C key again.

1 SENDER NAME Enter your name as the sender’s name. A maximum of

20 characters can be entered. The default sender

name is “bizhub C10 ”.

2 E-MAIL

ADDRESS

Type in the E-mail address of the E-mail sender when

using network scanning. A maximum of 64 characters

can be entered.

3 SMTP SERVER Type in the IP address or host name for the SMTP

server. A maximum of 64 characters can be entered.

4 SMTP PORT

NO.

Settings 1-65535 (Default : 25)

Specify the number of the port communicating with the

SMTP server.

5 SMTP TIME-

OUT

Settings 30-300 (Default : 60)

Enter the amount of time (in seconds) until the connec-

tion with the SMTP server times out.

6 TEXT INSERT Settings ON / OFF

Select whether or not the previously specified text is

inserted into the body of the E-mail message when

using network scanning.

If ON is selected, the following text is inserted as the

body of the E-mail message.

Image data (TIFF format) has been attached to the

E-mail.

If OFF is selected, only the scanned image is attached,

and no text is inserted into the E-mail message.

7 DEFAULT

SUBJECT

Specify the subject of the E-mail message when using

network scanning. A maximum of 20 characters can be

entered. The default subject is “From bizhub C10".

Configuration Menu Overview 37

" Use alphanumeric characters (including some symbols) for the

SENDER NAME and DEFAULT SUBJECT.

Using other characters will corrupt the characters for the E-mail desti-

nation.

For details on entering/editing text and the characters that can be

entered, refer to “Entering E-mail Addresses” on page 215.

SCANNER SETTING Menu

" Manufacturer’s default settings appear in bold.

1 RESOLUTION Setting 150×150 / 300×300 / 600×600

Select the default scanning resolution for scan to

E-mail operations.

2 IMAGE FOR-

MAT

Setting TIFF / PDF

Select the default format for saving files with scan to

E-mail operations.

" PDF data can be opened in Adobe Acrobat

Reader.

" TIFF files of images that have been scanned

with the Color or Gray setting cannot be

opened with the Windows Picture and FAX

Viewer, which is included with Windows XP as a

standard component. These files can be opened

with image-processing applications such as

PhotoShop, Microsoft Office Document Imaging

or ACDsee.

3 CODING

METHOD

Setting MH / MR / MMR

Select the default compression method for scan to

E-mail operations.

With MMR, the compression ratio is higher, but the

recipient’s fax machine may be incompatible. With MH,

the compression ratio is lower, but most fax machines

are compatible. Select the setting suitable for the recip-

ient's fax machine.

Configuration Menu Overview38

3Media Handling

Print Media40

Print Media

Specifications

Media Media Size Tray* Duplex Copy Print Direct

FAX

Inch Millimeter

A4 8.2 x 11.7 210.0 x 297.0 1/2 Yes Yes Yes Yes Yes

B5 (JIS) 7.2 x 10.1 182.0 x 257.0 1 No Yes Yes Yes No

A5 5.9 x 8.3 148.0 x 210.0 1 No Yes Yes Yes No

Legal 8.5 x 14.0 215.9 x 355.6 1 No Yes Yes No Yes

Letter 8.5 x 11.0 215.9 x 279.4 1/2 Yes Yes Yes Yes Yes

Statement 5.5 x 8.5 140.0 x 216.0 1 No Yes Yes Yes No

Executive 7.25 x 10.5 184.0 x 267.0 1 No Yes Yes No No

Folio 8.3 x 13.0 210.0 x 330.0 1 No Yes Yes No No

Letter Plus 8.5 x 12.69 215.9 x 322.3 1 No No Yes No No

UK Quarto 8.0 x 10.0 203.2 x 254.0 1 No No Yes No No

Foolscap 8.0 x 13.0 203.2 x 330.2 1 No No Yes No No

Government Legal 8.5 x 13.0 216.0 x 330.0 1 No No Yes No No

Kai 16 7.3 x 10.2 185.0 x 260.0 1 No No Yes No No

Kai 32 5.1 x 7.3 130.0 x 185.0 1 No No Yes No No

Government

letter

8.0 x 10.5 203.2 x 266.7 1 No Yes Yes No No

16 K 7.7 x 10.6 195.0 x 270.0 1 No No Yes No No

Oficio** 8.5 x 13.5 215.9 x 342.9 1 Yes Yes Yes No Yes

Photo size 4x6" 4.0 x 6.0 101.6 x 152.4 1 No No Yes Yes No

Photo size 10x15 3.9 x 5.9 100.0 x 150.0 1 No No Yes Yes No

J-Postcard 3.9 x 5.8 100.0 x 148.0 1 No Yes Yes Yes No

Double Postcard 5.8 x 7.9 148.0 x 200.0 1 No Yes Yes No No

B5 (ISO) 6.9 x 9.8 176.0 x 250.0 1 No Yes Yes No No

Envelope #10 4.125 x 9.5 104.7 x 241.3 1 No Yes Yes No No

Envelope C5 6.4 x 9.0 162.0 x 229.0 1 No Yes Yes No No

Envelope DL 4.3 x 8.7 110.0 x 220.0 1 No Yes Yes No No

Envelope Monarch 3.875 x 7.5 98.4 x 190.5 1 No Yes Yes No No

Envelope C6 4.5 x 6.4 114.0 x 162.0 1 No Yes Yes No No

Envelope Chou #3 4.7 x 9.2 120.0 x 235.0 1 No Yes Yes No No

Envelope Chou #4 3.5 x 8.1 90.0 x 205.0 1 No Yes Yes No No

Envelope You #4 4.1 x 9.3 105.0 x 235.0 1 No Yes Yes No No

Custom,

Minimum

3.6 x 5.8 92.0 x 148.0 1 No No Yes No No

Custom,

Maximum

8.5 x 14.0 216.0 x 356.0 1 No No Yes No No

Thick Stock—Only supported for letter, A4, and smaller media.

Notes: *Tray 1 = Multipurpose

Tray 2 = Plain paper only

**Oficio = Mexico only

Print Media 41

Types

Before purchasing a large quantity of special media, do a trial print with the

same media and check the print quality.

Keep media on a flat, level surface in its original wrapper until it is time to

load it. For a list of approved media, refer to http://konicaminolta.com.

Plain Paper (Recycled Paper)

Use plain paper that is

Suitable for plain paper printers and copiers, such as standard or recycled

office paper.

Note

Do not use the media types listed below. These could cause poor print

quality, media misfeeds, or damage to the machine.

DO NOT use media that is

Coated with a processed surface (such as carbon paper and colored

paper that has been treated)

Carbon backed

Unapproved iron-on transfer media (such as heat-sensitive paper,

heat-pressure paper, and heat-press transfer paper)

Cold-water-transfer paper

Pressure sensitive

Designed specifically for inkjet printers (such as superfine paper, glossy

film, and postcards)

Already been printed on by another printer, copier, or fax machine

Dusty

Capacity Tray 1 Up to 200 sheets, depending on the media

weight

Tray 2 Up to 500 sheets, depending on the media

weight

Driver

Media Type

Plain Paper

Weight 60 to 90 g/m² (16 to 24 lb bond)

Duplexing Supported

Print Media42

Wet (or damp)

" Keep media between 35% and 85% relative humidity. Toner does

not adhere well to moist or wet media.

Layered

Adhesive

Folded, creased, curled, embossed, warped, or wrinkled

Perforated, three-hole punched, or torn

Too slick, too coarse, or too textured

Different in texture (roughness) on the front and back

Too thin or too thick

Stuck together with static electricity

Composed of foil or gilt; too luminous

Heat sensitive or cannot withstand the fusing temperature (180°C

[356°F])

Irregularly shaped (not rectangular or not cut at right angles)

Attached with glue, tape, paper clips, staples, ribbons, hooks, or buttons

Acidic

Any other media that is not approved

Thick Stock

Paper thicker than 90 g/m2 (24 lb bond) is referred to as thick stock. Test all

thick stock to ensure acceptable performance and to ensure that the image

does not shift.

You can print continuously with thick stock. However, this could affect the

media feed, depending on the media quality and printing environment. If

problems occur, stop the continuous printing and print one sheet at a time.

" 43 lb bond is also referred to as 90 lb index stock.

Capacity Tray 1 Up to 50 sheets, depending on their thick-

ness

Tray 2 Not supported

Driver

Media Type

Thick Stock

Weight 91 to 163 g/m² (25 to 43 lb bond)

Duplexing Not supported

Print Media 43

DO NOT use thick stock that is

Mixed with any other media in the trays (as this will cause media misfeed-

ing)

Envelope

Print on the front (address) side only. Some parts of the envelope consist of

three layers of paper—the front, back, and flap. Anything printed in these lay-

ered regions may be lost or faded.

You can print continuously with envelope. However, this could affect the

media feed, depending on the media quality and printing environment. If

problems occur, stop the continuous printing and print one sheet at a time.

" 43 lb bond is also referred to as 90 lb index stock.

Use envelopes that are

Common office envelopes approved for laser printing with diagonal joints,

sharp folds and edges, and ordinary gummed flaps

" Because the envelopes pass through heated rollers, the gummed

area on the flaps may seal. Using envelopes with emulsion-based

glue avoids this problem.

Approved for laser printing

Dry

DO NOT use envelopes that have

Sticky flaps

Tape seals, metal clasps, paper clips, fasteners, or peel-off strips for seal-

ing

Transparent windows

Too rough of a surface

Material that will melt, vaporize, offset, discolor, or emit dangerous fumes

Been presealed

Capacity Tray 1 Up to 10 sheets, depending on their thick-

ness

Tray 2 Not supported

Driver

Media Type

Envelope

Duplexing Not supported

Print Media44

Labels

A sheet of labels consists of a face sheet (the printing surface), adhesive, and

a carrier sheet:

The face sheet must follow the plain paper specification.

The face sheet surface must cover the entire carrier sheet, and no adhe-

sive should come through on the surface.

You can print continuously with label sheets. However, this could affect the

media feed, depending on the media quality and printing environment. If

problems occur, stop the continuous printing and print one sheet at a time.

Try printing your data on a sheet of plain paper first to check placement.

Check your application documentation for more information on printing labels.

" 43 lb bond is also referred to as 90 lb index stock.

Use label sheets that are

Recommended for laser printing

DO NOT use label sheets that

Have labels that easily peel off or have parts of the label already removed

Have backing sheets that have peeled away or have exposed adhesive

" Labels may stick to the fuser, causing them to peel off and media

misfeeds to occur.

Capacity Tray 1 Up to 50 sheets, depending on their thick-

ness

Tray 2 Not supported

Driver

Media Type

Labels

Duplexing Not supported

Print Media 45

Are precut or perforated

Letterhead

You can print continuously with letterhead. However, this could affect the

media feed, depending on the media quality and printing environment. If

problems occur, stop the continuous printing and print one sheet at a time.

Try printing your data on a sheet of plain paper first to check placement.

Postcard

You can print continuously with postcard. However, this could affect the

media feed, depending on the media quality and printing environment. If

problems occur, stop the continuous printing and print one sheet at a time.

Try printing your data on a sheet of plain paper first to check placement.

Capacity Tray 1 Up to 50 sheets, depending on their size and

thickness

Tray 2 supported

Driver

Media Type

Letterhead

Duplexing supported

Capacity Tray 1 Up to 50 sheets, depending on their thick-

ness

Tray 2 Not supported

Driver

Media Type

Postcard

Duplexing Not supported

Do not use OK to use

Shiny backed paper Full-page labels

(uncut)

Print Media46

Use postcards that are

Approved for laser printing

DO NOT use postcards that are

Coated

Designed for inkjet printers

Precut or perforated

Preprinted or multicolored

" If the postcard is warped, press on the warped

area before putting it in Tray 1.

Folded or wrinkled

Transparency

" Do not fan transparencies before loading them. Resulting static elec-

tricity may cause printing errors.

" If you touch the face of the transparencies with your bare hands, print

quality may be affected.

" Keep the media path clean. Transparencies are especially sensitive to

a dirty media path. If there are shadows on either the top or the bottom

of the sheets, see chapter 9, “Maintenance”.

" Remove transparencies as soon as possible from the output bin to

avoid static buildup.

You can print continuously with transparencies. However, this could affect the

media feed, depending on the media quality, static buildup, and printing envi-

ronment.

Try printing your data on a sheet of plain paper first to check placement.

Print Media 47

" If you have problems feeding 50 sheets, try loading only 1–10 sheets

at a time. Loading a large number of transparencies at one time may

cause static buildup, causing feeding problems.

" Always first test a small quantity of a particular type of transparency.

Use transparencies that are

Approved for laser printing

DO NOT use transparencies that

Have static electricity that will cause them to stick together

Are specified for inkjet printers only

Glossy Media

Test all glossy media to ensure acceptable performance and to ensure that

the image does not shift.

You can print continuously with glossy media. However, this could affect the

media feed, depending on the media quality and printing environment. If

problems occur, stop the continuous printing and print one sheet at a time.

DO NOT use glossy media that is

Mixed with any other media in the trays (as this will cause media misfeed-

ing)

Specified for inkjet printers only

Capacity Tray 1 Up to 50 sheets, depending on their thick-

ness

Tray 2 Not supported

Driver

Media Type

Transparency

Duplexing Not supported

Capacity Tray 1 Up to 50 sheets, depending on their thick-

ness

Tray 2 Not supported

Driver

Media Type

Glossy

Duplexing Not supported

Print Media48

Guaranteed Imageable (Printable) Area

The printable area on all media sizes is

up to 4 mm (0.157") from the edges of

the media.

Each media size has a specific image-

able area, the maximum area on which

the machine can print clearly and with-

out distortion.

This area is subject to both hardware

limits (the physical media size and the

margins required by the machine) and

software constraints (the amount of

memory available for the full-page frame buffer). The guaranteed imageable

(printable) area for all media sizes is the page size minus 4 mm (0.157") from

all edges of the media.

" When printing in color on legal-size media, the bottom margin is

18 mm (0.709").

" When printing on glossy media, the top margin is 10 mm (0.394").

Imageable Area—Envelopes

Envelopes have a nonguaranteed imageable area that varies with envelope

type.

" The envelope

print orienta-

tion is deter-

mined

by your appli-

cation.

Page Margins

Margins are set through your application. Some applications allow you to set

custom page sizes and margins while others have only standard page sizes

and margins from which to choose. If you choose a standard format, you may

lose part of your image (due to imageable area constraints). If you can cus-

tom-size your page in your application, use those sizes given for the imagea-

ble area for optimum results.

Printable

Area

a = 4 mm (0.157")

Guaranteed

area

Nonguaranteed area

Nonimageable area 4 mm (0.157")

Loading Media 49

Loading Media

Take off the top and bottom sheets of a

ream of the media. Holding a stack of

approximately 200 sheets, fan the stack

to prevent static buildup before inserting

it in a tray.

" Do not fan transparencies.

Note

Although this machine was designed for printing on a wide range of

media types, it is not intended to print exclusively on a single media

type except plain paper. Continuous printing on media other than plain

paper (such as envelopes, labels, thick stock, transparencies, or glossy

media) may adversely affect print quality or reduce engine life.

When refilling media, first remove any media remaining in the tray. Stack it

with the new media, even the edges, then reload it.

Do not mix media of different types and sizes, as this will cause media mis-

feeds.

Tray 1 (Multipurpose Tray)

For details on the types and sizes of media that can be printed from Tray 1,

refer to “Specifications” on page 40.

Loading Plain Paper

1Remove the lid from Tray 1.

Loading Media50

" When loading

Legal-sized paper in Tray

1, open the front panel of

Tray 1.

2Slide the media guides to pro-

vide more space between them.

3Load the paper face up in the

tray.

Face up

Loading Media 51

" Do not load paper above

the

mark. Up to 200

sheets (80 g/m2 [22 lb]) of

plain paper can be

loaded into the tray at

one time.

4Slide the media guides against

the edges of the paper.

5Reattach the lid.

Loading Media52

Other Media

When loading media other than plain paper, set the media mode (for exam-

ple, Envelope, Labels, Thick Stock, or Transparency) in the driver for opti-

mum print quality.

Loading Envelopes

1Remove the lid from Tray 1.

2Slide the media guides to pro-

vide more space between them.

Loading Media 53

3Load the envelopes flap side

down in the tray.

" Before loading enve-

lopes, press them down

to make sure that all air is

removed, and make sure

that the folds of the flaps

are firmly pressed; other-

wise the envelopes may

become wrinkled or a

media misfeed may

occur.

" Up to 10 envelopes can

be loaded into the tray at

one time.

" For envelopes with the

flap along the long edge,

load the envelopes with

the flap toward the left of

the machine.

4Slide the media guides against

the edges of the envelopes.

Flap side down

Loading Media54

5Reattach the lid.

6Pull the scanner unit release

lever.

" Before printing on enve-

lopes, be sure to perform

steps 6 through 11.

" The scanner unit cannot

be released if the ADF

has been opened. Be

sure to gently close the

ADF first, then release

the scanner unit.

Loading Media 55

7Open the scanner unit.

" Be careful not to touch

the plate on the back of

the scanner unit.

8Pull the lever, and then open the

engine cover.

" Do not touch the transfer

belt.

Loading Media56

" If there is media in the

output bin, remove it.

" Before opening the

engine cover, be sure to

fold up the output bin.

9Raise the fuser separator levers

on the fuser unit.

Loading Media 57

10 Carefully close the engine cover.

Loading Media58

11 Carefully close the scanner unit.

" Before printing on media

other than envelopes, be

sure to move the fuser

separator levers on the

fuser unit to their original

positions.

Loading Media 59

Loading Labels/Postcard/Thick Stock/Transparency/

Glossy media

1Remove the lid from Tray 1.

2Slide the media guides to pro-

vide more space between them.

Loading Media60

3Load the media face up in the

tray.

" Up to 50 sheets can be

loaded into the tray at

one time.

4Slide the media guides against

the edges of the media.

5Reattach the lid.

Face up

Loading Media 61

Tray 2

" Only plain paper can be loaded in Tray 2.

Loading Plain Paper

1Pull out Tray 2 as far as possi-

ble.

2Lift up Tray 2 to remove it.

Loading Media62

3Remove the lid from Tray 2.

4Press down the media pressure

plate to lock it into place.

5Load the paper face up in the

tyay.

" Do not load above the

100% line. Up to 500

sheets (80 g/m2 [22 lb]) of

plain paper can be

loaded into the tray at

one time.

Face up

100%

Loading Media 63

6Reattach the lid to Tray 2.

7Reinsert Tray 2 into the

machine.

About Duplex Printing64

About Duplex Printing

You should verify that the duplex option is physically installed on the machine

to successfully duplex the job.

Check your application to determine how to set your margins for duplex

printing.

Note

Only plain paper are 60–90 g/m2 (16–24 lb bond) can be autoduplexed.

See “Specifications” on page 40.

Duplexing envelopes, labels, transparencies postcards, or glossy

media is not supported.

The following Double-Sided/Booklet settings are available.

" With duplexing, the back side is printed first, and then the front

side is printed.

Double-Sided

If “Short Edge Binding” is selected, the pages will be laid out

to flip at the top.

If “Long Edge Binding” is selected, the pages will be laid out

to flip at the sides.

About Duplex Printing 65

Booklet

If “Left Binding” is selected, the pages can be folded as a

left-bound booklet.

If “Right Binding” is selected, the pages can be folded as a

right-bound booklet.

Output Bin66

Output Bin

All printed media is output to the face-down output bin. This tray has a capac-

ity of approximately 100 sheets (A4/Letter) of 80 g/m2 (22 lb) media.

" If the media is stacked too high in the output bin, your machine may

experience media misfeeds, excessive media curl, or static buildup.

" Remove transparencies as soon as possible from the output bin to

avoid static buildup.

The output bin can be adjusted to

two angles, as shown in the illustra-

tion at the right.

" Press and hold in the button

on the right side of the output

bin to lower the bin to the

horizontal position.

Output Bin 67

" When printing on postcards,

make sure that the output bin

is horizontal.

If the output bin is slanted

while printing, the postcards

may be curled and an error

message may appear before

the output bin contains 10

sheets.

In addition, the output bin extension

can be pulled out to two different

positions.

Use the appropriate position

depending on the size of the media

being printed on.

Media Storage68

Media Storage

Keep media on a flat, level surface in its original wrapper until it is time to

load it.

Media that has been stored for a long time out of its packaging may dry up

too much and cause misfeeding.

If media has been removed from its wrapper, place it in its original pack-

aging and store in a cool, dark place on a level surface.

Avoid moisture, excessive humidity, direct sunlight, excessive heat (above

35°C [95°F]), and dust

Avoid leaning against other objects or placing it in an upright position.

Before using stored media, do a trial print and check print quality.

Original Media 69

Original Media

Specifications

Documents that can be placed on the original glass

The following types of documents can be placed on the original glass.

Observe the following precautions when placing a document on the original

glass.

Do not place objects weighing more than 3 kg (6.6 lb) on the original

glass; otherwise the glass may be damaged.

Do not press down extremely hard on a book spread on the original glass;

otherwise the original glass may be damaged.

Documents that can be loaded into the ADF

The following types of documents can be loaded into the ADF.

Do not load the following types of documents into the ADF.

Documents containing pages of different sizes

Wrinkled, folded, curled, or torn documents

Highly translucent or transparent documents, such as overhead transpar-

encies or diazo photosensitive paper

Coated documents such as carbon-backed paper

Documents printed on paper thicker than 128 g/m² (34 lb)

Documents with pages bound together with paper clips or staples

Documents that are bound in a book or booklet

Documents with pages bound together with glue

Document type Sheets or books

Maximum document size Legal

Maximum weight 3 kg (6.6 lb)

Document media type /

Weight

Plain paper / 60 to 128 g/m² (16 to 34 lb)

Maximum document size Legal

Media capacity 50 sheets

Original Media70

Documents with pages that have had cutouts removed or are cutouts

Label sheets

Offset printing masters

Documents with binder holes

Loading a Document to be Copied 71

Loading a Document to be Copied

Placing a document on the original glass

1Lift to open the ADF cover.

2Position the document on the

original glass.

" Align the document with

the arrow on the left side

toward the rear of the

machine.

Document

Loading a Document to be Copied72

3Gently close the ADF cover.

Loading a document into the ADF

1Put the document into the ADF

document feed tray face up.

" Before loading a docu-

ment into the ADF, check

that no document pages

remain on the original

glass.

2Adjust the document guides to

the document size.

Document

4Using the Printer

Driver

Selecting Printer Driver Options/Defaults (for Windows)74

Selecting Printer Driver Options/Defaults

(for Windows)

Before you start working with your machine, you are advised to verify and

change the default printer driver settings if necessary. Also, in case you have

options installed, you should “declare” the options in the printer driver.

1Choose the driver’s properties as follows:

– (Windows XP/Server 2003)

From the start menu, select Printers and Faxes to display the Print-

ers and Faxes directory. Right-click the KONICA MINOLTA bizhub

C10 printer icon and select Printing Preferences.

– (Windows 2000)

From the Start menu, select Settings and then Printers to display the

Printers directory. Right-click the KONICA MINOLTA bizhub C10

printer icon and select Printing Preferences.

– (Windows Vista)

From the Start menu, select Control Panel, and then click Hardware

and Sound to select Printers. Right-click the KONICA MINOLTA

bizhub C10 printer icon, and then select Printing Preferences.

2If you have installed available options, proceed with the next step. Other-

wise, proceed with step 8.

3Select the Device Options Setting tab.

4Check the options that have been correctly identified.

" Since Auto Configure is selected as a default with this driver,

installed options are automatically identified. If the options are not

correctly identified, follow the operations described in steps 5

through 7.

5Clear the Auto Configure check box.

6Select an option (one at a time), and then select Installed from Settings.

Installed appears to the right of the option in the Device Options list.

" To uninstall an option, select the option to be uninstalled in the Device

Options list, and then select Not Installed from Settings.

7Click Apply.

" Depending on the version of the operating system, Apply may not

appear. If this is the case, continue with the next step.

8Select the Basic tab. Select the default settings for your machine, such as

the default media format you use.

9Click Apply.

Selecting Printer Driver Options/Defaults (for Windows) 75

10 Click OK to exit from the Printing Preferences dialog box.

Uninstalling the Printer Driver (for Windows)76

Uninstalling the Printer Driver (for

Windows)

This section describes how to uninstall the bizhub C10 printer driver if neces-

sary.

Windows XP/Server 2003/Vista

1From the start menu, select All Programs to select KONICAMINOLTA

bizhub C10, and then select Uninstall.

2When the Uninstall dialog box appears, click the OK button to uninstall.

Windows 2000

1From the Start menu, choose Settings and then Printers to display the

Printers directory.

2In the Uninstall window, select the KONICA MINOLTA bizhub C10, and

then click Uninstall.

3The bizhub C10 printer driver will be uninstalled from your computer.

Displaying Printer Driver Settings

Windows XP/Server 2003

1From the start menu, select Printers and Faxes to display the Printers

and Faxes directory.

2Right-click the KONICA MINOLTA bizhub C10 printer icon and select

Printing Preferences.

Windows 2000

1From the Start menu, select Settings, and then click Printers to display

the Printers directory.

2Right-click the KONICA MINOLTA bizhub C10 printer icon and select

Printing Preferences.

Windows Vista

1From the Start menu, select Control Panel, and then click Hardware

and Sound to select Printers.

Displaying Printer Driver Settings 77

2Right-click the KONICA MINOLTA bizhub C10 printer icon then select

Printing Preferences.

Printer Driver Settings78

Printer Driver Settings

Common Buttons

The buttons described below appear on each tab.

Click to exit the Properties dialog box, saving any changes made.

Cancel

Click to exit the Properties dialog box without saving any changes made.

Apply

Click to save all changes without exiting the Properties dialog box.

" Depending on the version of the operating system, Apply may not

appear.

Help

Click to view the help.

Easy Set

Click Save to save the current settings. Specify a Name and Comment to

access the settings for use again later.

Name: Type in the name of the settings to be saved.

Comment: Add a simple comment to the settings to be saved.

Afterward, the saved settings can be selected from the drop-down list. To

change the registered settings, click Edit.

Select Default from the drop-down list to reset the functions in all tabs to their

default values.

Paper View

Click the button to display a sample of the page layout in the figure area.

" This button does not appear on the Watermark, Quality and Version

tabs.

Printer Driver Settings 79

Printer View

Click the button to display an image of the printer in the figure area.

" This button does not appear on the Version tab.

Watermark View

Click the button to display a preview of the watermark.

" This button appears only when the Watermark tab is selected.

Quality View

Click the button to display a sample of the settings selected in the Quality tab.

" This button appears only when the Quality tab is selected.

Default

Click the button to reset the settings to their defaults.

" This button does not appear on the Version tab.

" When this button is clicked, the settings in the displayed dialog box

are reset to their defaults. The settings on other tabs are not changed.

Basic Tab

The Basic Tab allows you to

Specify the orientation of the media

Specify the size of the original document

Select the output media size

Zoom (expand/reduce) documents

Specify the paper source

Specify the type of media

Specify the number of copies

Turn on/off job collation

Printer Driver Settings80

Layout Tab

The Layout Tab allows you to

Print several pages of a document on the same page (N-up printing)

Rotate the print image 180 degrees

Specify Double-Sided printing

Specify booklet printing

Specify image shift settings

Overlay Tab

" Be sure to use overlays with print jobs with a media size and orienta-

tion that matches the overlay form.

In addition, if settings have been specified for “N-up” or “Booklet” in

the printer driver, the overlay form cannot be adjusted to match the

specified settings.

The Overlay Tab allows you to

Select the form Overlay to use

Add, edit or delete overlay files

Print the form on all pages or only the first page

Watermark Tab

The Watermark Tab allows you to

Select the watermark to be used

Add, edit or delete watermarks

Print the watermark on the background

Print the watermark on only the first page

Print multiple copies of the selected watermark on a single page

Quality Tab

The Quality Tab allows you to

Specify whether to print in color or black and white

Adjust the contrast (Contrast)

Control the darkness of an image (Brightness)

Adjust the saturation of printed image (Saturation)

Specify the color matching for printing documents

Printer Driver Settings 81

Specify the resolution for the printout

Device Options Setting Tab

The Device Options Setting tab allows you to

Automatically identify installed options

Activate Tray 2 and/or the duplex option

Enter the user name that is sent with the print job(s)

Version Tab

The Version Tab allows you to view information about the printer driver.

Printer Driver Settings82

5Using Direct Print

Camera Direct Photo Printing84

Camera Direct Photo Printing

If a digital camera with PictBridge (1.0 or later) is connected to the machine

via the USB Host Port, images stored on the digital camera can be printed

directly on the machine.

" The following features are not supported with Camera Direct Photo

Printing.

• DPOF AUTOPRINT image print

• Borderless

• Cable disconnect enable

• DPOF cable disconnect recovery

Index print and printing using an N-UP LAYOUT setting is possible

only with Letter- and A4-size media.

" Make sure that the paper loaded into the paper tray is the same size

as that selected for PAPER SIZE in the DIRECT PRINT menu.

" The types of media that can be used with Camera Direct Photo Print-

ing are plain paper, thick stock, labels, glossy media, and postcard.

Printing Directly from a Digital Camera

1From the DIRECT PRINT menu, specify settings for IMAGE QUAL-

ITY

, PAPER SIZE, and N-UP LAYOUT.

" If these settings can be specified from the digital camera, they do

not need to be specified from the control panel. These settings are

overridden by settings configured within the digital camera.

For details on control panel settings, refer to “DIRECT PRINT

Menu” on page 34.

" Printing is not possible if the media size (image size) specified

from the camera is larger than the media size selected for PAPER

SIZE in the DIRECT PRINT menu.

" If Tray 2 is not installed and A4 or LETTER is not selected for

PAPER SIZE (media size) in the DIRECT PRINT Menu, this

menu option cannot be set.

Camera Direct Photo Printing 85

2Connect the USB cable to the

digital camera and to the Digital

Camera Direct Photo print port.

" A USB cable is not

included with the

machine and must be

purchased separately, if

not supplied with your

digital camera.

3From the digital camera, specify

the image(s) that you wish to print and the desired number of copies.

4Start printing from the digital camera.

Camera Direct Photo Printing86

6Using the Copier

Making Basic Copies88

Making Basic Copies

This section contains descriptions of the basic copy operation procedure and

the functions that are frequently used when making copies, such as specify-

ing the zoom ratio and the copy density.

" If the Fax key or Scan key lights up in green while copying, press the

Copy key.

" Change the media size from the PAPER SOURCE SETUP menu.

For details, refer to “PAPER SOURCE SETUP Menu” on page 29.

Basic Copy Operation

1Position the document to be

copied.

" For details on positioning

the document, refer to

“Placing a document on

the original glass” on

page 71 and “Loading a

document into the ADF”

on page 72.

Making Basic Copies 89

2Specify the desired copy settings.

" For details on specifying the copy quality, refer to “Specifying the

Copy Quality” on page 89.

For details on specifying the zoom ratio, refer to “Specifying the

Zoom Ratio” on page 89.

For details on selecting the copy density, refer to “Selecting the

Copy Density” on page 91.

For details on selecting the media tray, refer to “Selecting the

Media Tray” on page 91.

For details on setting 2in1 copying, refer to “Setting 2in1 Copying”

on page 92.

For details on ID card copying, refer to “ID Card Copying” on page

93.

For details on setting duplex (Double-Sided) copying, refer to “Set-

ting Duplex (Double-Sided) Copying” on page 95.

For details on setting collated copying, refer to “Setting Collated

Copying” on page 97.

3Using the keypad, specify the desired number of copies.

" If the number of copies was incorrectly entered, press the Cancel/

C key, and then specify the correct number of copies.

4To print color copies, press the Start-Color key. To print monochrome

copies, press the Start-B&W key.

Copying begins.

" If the Stop/Reset key is pressed while copying, PRESS THE

START KEY TO RESUME appears. To continue copying, press

the Start-B&W key or the Start-Color key. To stop copying, press

the Stop/Reset key.

Specifying the Copy Quality

The copy quality can be set according to the contents of the document.

1Press the Quality key.

2Press the * or ) key to select MIX, TEXT or PHOTO, and then press the

Menu/Select key.

The main screen appears again.

Specifying the Zoom Ratio

The zoom ratio can be specified either by selecting a preset zoom ratio or by

specifying a custom zoom ratio.

Making Basic Copies90

Selecting a Preset Zoom Ratio

1Press the Reduce/Enlarge key until the desired zoom ratio is selected.

" The zoom ratio changes in the following order with each press of the

Reduce/Enlarge key.

When USER SETTING/PRESET ZOOM is set to METRIC:

1.15

→

1.41

→

2.00

→

0.50

→

0.70

→

0.81

When USER SETTING/PRESET ZOOM is set to INCH:

1.29

→

1.54

→

2.00

→

0.50

→

0.64

→

0.78

The zoom ratio cannot be changed using the keypad.

" Depending on the selected preset zoom ratio, a sample of the change

to the media size may appear in the status area in the lower-right cor-

ner of the message window. The sample of the media size change will

disappear after 5 seconds.

Specifying a Custom Zoom Ratio

1Press the + or , key until the desired zoom ratio is displayed.

" Each press of the

key changes the zoom ratio by 0.01.

A setting between 0.50 and 2.00 can be specified.

The zoom ratio cannot be changed using the keypad.

Making Basic Copies 91

Selecting the Copy Density

" If [A] is displayed, press the Light/Dark key twice to specify the copy

density.

1Press the * or ) key to select the desired copy density.

As the indicator is moved to the right, the density becomes darker. As the

indicator is moved to the left, the density becomes lighter.

" The copy density can also be selected by pressing the Light/Dark

key. Press the Light/Dark key to display the DENSITY screen. Press

the

)

key to select the copy density, and then press the Menu/

Select key.

Selecting the Media Tray

" If the optional Tray 2 is not installed, the tray cannot be selected.

1Press the Function key.

2Press the + or , key to select 1.TRAY SELECT, and then press the

Menu/Select key.

" If Tray 2 is not installed, 1.TRAY SELECT does not appear.

3Press the * or ) key to select the TRAY1 or TRAY2, and then press the

Menu/Select key.

Making Advanced Copies92

Making Advanced Copies

This section contains descriptions of setting 2in1 copying, ID card copying,

duplex (Double-Sided) copying, and collated copying.

" 2in1 copying, duplex (Double-Sided) copying, ID card copying and

collated copying cannot be combined.

Setting 2in1 Copying

If 2in1 copying is set, two document pages can be copied together onto a sin-

gle page.

" With 2in1 copying, load the document into the ADF. 2in1 copying can-

not be performed by using the original glass.

1Press the 2in1 key.

The zoom ratio is automatically set to a ratio where no part of the image

will be lost, and appears in the message window.

" 2in1 copying cannot be specified if the ADF is opened.

" If the Media type is Envelope and the zoom ratio for 2in1 copying will

be less than 50%, the zoom ratio is set to 50%.

Making Advanced Copies 93

ID Card Copying

With ID card copying, the back and front of a document, such as a certificate,

are copied at full size on a single sheet of paper.

" When ID card copying is set, the zoom ratio cannot be changed.

" ID card copying can only be performed from the original glass.

Align the document with the arrow on the left side toward the rear

of the machine.

Since the areas 4 mm at the top and 4 mm at the left are not within

the print area, those parts of the document are not copied. There-

fore, the position of the document to be copied may need to be

adjusted.

" The paper sizes that are available for ID card copying are A4, Let-

ter and Legal.

1Position the document on the original glass.

" For details on positioning the document on the original glass, refer

to “Placing a document on the original glass” on page 71.

2Press the Function key.

3Press the + or , key to select the 3. ID CARD COPY, and then press

the Menu/Select key.

front side back side

Making Advanced Copies94

4Press the * or ) key to select ON, and then press the Menu/Select key.

5To print color copies, press the Start-Color key. To print monochrome

copies, press the Start-B&W key.

Scanning of the document begins.

6When NEXT PAGE appears, position the back side of the document at

the same location as the front side, and then press the Start-Color or

Start-B&W key.

After the back side has been scanned, printing automatically begins.

The main screen appears again.

Making Advanced Copies 95

Setting Duplex (Double-Sided) Copying

Duplex (Double-Sided) Copying From the ADF

If duplex (Double-Sided) copying is set, copies can be printed on both sides

of the media.

" The duplex option must be installed in order to set duplex (Dou-

ble-Sided) copying.

1Press the Function key.

2Press the + or , key to select 2.DUPLEX, and then press the Menu/

Select key.

" If the duplex option is not installed, 2.DUPLEX does not appear.

" This screen appears only if the duplex option is installed.

3Press the * or ) key to select LONG EDGE or SHORT EDGE, and then

press the Menu/Select key.

The main screen appears again, and appears in the message window.

" When making Double-Sided copies in full color, printing will begin 30

to 50 seconds after scanning of the document is finished.

" When LONG EDGE or SHORT EDGE is selected, duplex (Dou-

ble-Sided) copying is performed as described below.

If LONG EDGE is selected, the pages will be laid out to flip

at the sides.

If SHORT EDGE is selected, the pages will be laid out to flip

at the top.

Making Advanced Copies96

Duplex (Double-Sided) Copying From the Original Glass

Duplex (Double-Sided) copying can be performed either from the original

glass or from the ADF. The description for duplex (Double-Sided) copying

with the original glass is provided below.

1Position the document on the

original glass.

" For details on positioning

the document on the orig-

inal glass, refer to “Plac-

ing a document on the

original glass” on page

71.

2Press the Function key and set duplex (Double-Sided) copying.

" For details on setting duplex (Double-Sided) copying, refer to “Set-

ting Duplex (Double-Sided) Copying” on page 95.

3To print color copies, press the Start-Color key. To print monochrome

copies, press the Start-B&W key.

Scanning of the document begins.

4When NEXT PAGE appears in the message window, place the second

document page on the original glass, and then press the Start-Color key

or the Start-B&W key.

After the second page (back side) is scanned, printing begins automati-

cally.

The main screen appears again.

Making Advanced Copies 97

Setting Collated Copying

If collated copying is set, multiple sets of copies can be printed from a

multi-page document.

" With collated copying, load the document into the ADF. Collated copy-

ing cannot be performed by using the original glass.

1Press the Collate key.

appears in the message window.

" If COPY SETTING/4 COLLATE is set to ON, do not press the

Collate key.

" Collated copying cannot be specified if the ADF is open.

Making Advanced Copies98

7Using the Scanner

Making Basic Scans100

Making Basic Scans

Scanning via USB

Scanning can be performed from a TWAIN or WIA compatible application.

" To scan via the network, press the Scan key. For details, refer to

“Basic Scan to E-mail Operation” on page 105

1Position the document to be

scanned.

" For details on positioning

the document, refer to

“Placing a document on

the original glass” on

page 71 and “Loading a

document into the ADF”

on page 72.

2Start the application to be used for scanning.

3Start the scanner driver according to the application settings.

4Specify the necessary scanner driver settings.

5Click the Scan button in the scanner driver.

Making Basic Scans 101

Windows TWAIN Driver Settings

Original Size

Specify the original size.

Scan Type

Specify the scan type.

Resolution

Specify the resolution.

Scanning mode

Select Auto or Manual. When Manual is selected, settings can be specified

for Rotation type, Brightness/Contrast, Sharp, Curves, Levels, Color

Balance and Hue/Saturation.

Image size

Shows the data size of the scan image.

Scan

Click to begin scanning.

About

Shows the software version information.

Click to close the TWAIN driver window.

Preview Window

Displays a preview of the scan.

Clear

Erases the preview.

Making Basic Scans102

Width/Height

Shows the width and height of the area to be scanned.

Prescan

Displays a preview in the preview window.

Help

Displays the Help.

Windows WIA Driver Settings

Color Picture

Select this setting when scanning in color.

Grayscale Picture

Select this setting when scanning in grayscale.

Black and white picture or text

Select this setting when scanning in black and white.

Custom Settings

Select this setting when scanning with Adjust the quality of the scanned

picture settings applied.

" If settings have been specified with Adjust the quality of the

scanned picture, Custom Setting is automatically selected.

Adjust the Quality of the Scanned Picture

Click this button to display the Advanced Properties dialog box. In the

Advanced Properties dialog box, settings can be specified for Brightness,

Contrast, Resolution, and Picture type (select from color, grayscale or

black and white).

" These settings are applied when Custom Setting is selected.

Making Basic Scans 103

Preview Window

Shows a preview of the scan.

Preview

Click to display a preview in the preview window.

Scan

Click to begin scanning.

Cancel

Click to close the WIA driver window.

Macintosh TWAIN Driver Settings

Original Size

Specify the original size.

Scan Type

Specify the scan type.

Resolution

Specify the resolution.

Scanning mode

Select Auto or Manual. When Manual is selected, settings can be specified

for Rotation type, Brightness/Contrast, Sharp, Curves, Levels, Color

Balance and Hue/Saturation.

Image size

Shows the data size of the scan image.

Scan

Click to begin scanning.

Making Basic Scans104

About

Shows the software version information.

Click to close the TWAIN driver window.

Preview Window

Displays a preview of the scan.

Clear

Erases the preview.

Width/Height

Shows the width and height of the area to be scanned.

Prescan

Displays a preview in the preview window.

Help

Displays the Help.

Basic Scan to E-mail Operation 105

Basic Scan to E-mail Operation

With a scan to E-mail operation, documents are sent via a mail server.

" In order to perform this operation, the network setting and the E-mail

setting must have already been specified. For details, refer to “NET-

WORK SETTING Menu” on page 35 and “E-MAIL SETTING Menu” on

page 36.

" Only Statement (ST), Letter (LT), Legal (LG), A5, A4, or B5 size docu-

ments can be sent as Scan to E-mail.

Scan to E-mail using the ADF

If the ADF is used, original documents containing multiple pages can be auto-

matically scanned.

" Do not load original documents that are bound together, for example,

with paper clips or staples.

" Do not load more than 50 sheets; otherwise an original document mis-

feed or damage to the document or machine may occur.

" If the original document is not loaded correctly, it may not be fed in

straight, or an original document misfeed or damage to the document

may occur.

" Do not open the ADF cover while documents loaded into the ADF are

being scanned.

1Press the Scan key to enter Scan mode.

2Make sure that there is no document on the original glass.

3Stack the document in the ADF document feed tray face up with the first

page to be sent on the top of the stack.

4Adjust the document guides to the document size.

5Specify the E-mail address of the recipient in one of the following ways,

and then press the Menu Select key.

– Direct input

– Using the one-touch dial key (including group dialing)

– Using the speed dial number

– Using the phone book function

" For details on specifying the recipient, refer to “Specifying a Recipient”

on page 110.

Basic Scan to E-mail Operation106

" By specifying one TO address and 124 CC addresses, a total of 125

recipients can be specified.

" E-mail addresses specified after the Scan key is pressed are set as

scan to E-mail recipients.

6Enter a title (subject), and then press the Menu Select key.

" If you do not want to specify the subject line, resolution and other set-

tings, skip to step 12.

" Use alphanumeric characters (including some symbols) for the

title(subject).

Using other characters will corrupt the characters for the E-mail desti-

nation.

For details on entering/editing text and the characters that can be

entered, refer to “Entering E-mail Addresses” on page 215.

7Enter the E-mail address for any additional recipient as a CC address,

and then press the Menu Select key.

" To specify more than one CC address, press the Menu Select key to

enter the additional addresses. Repeat step 7 until all of the recipients

have been specified.

8After you have finished specifying the addresses for additional recipients,

press the Menu Select key.

9Using the * and ) keys, select the color mode (“GRAY” or “B/W”), and

then press the Menu Select key.

" “COLOR” cannot be selected for the scan mode when the ADF is

used. In that case, select “GRAY” or “B/W” (black and white).

10 Using the * and ) keys, select the resolution (150 × 150 dpi, 300 × 300

dpi or 600 × 600 dpi), and then press the Menu Select key.

" The 600 × 600 dpi resolution cannot be selected if “GRAY” was

selected as the scan mode in step 9.

" To specify detailed settings for the scan mode, such as the data format

and compression encoding method, press the

key.

For information on specifying detailed settings, refer to “Changing the

Scan Mode Settings” on page 113.

Basic Scan to E-mail Operation 107

11 Using the * and ) keys, select “ADF”.

" To change the size of the scanned image, press the

key.

For information on changing the size, refer to “Changing the Scanned

Image Size” on page 114.

12 Press the Start key.

Scanning starts, and then the scan data is sent to the recipients.

" To stop scanning and stop the transmission, press the Stop/Reset

key. A message appears, requesting confirmation to cancel the set-

ting. Select “Yes”, and then press the Menu Select key.

" If you want to cancel a scanned document queued for transmission,

select “CANCEL RESERV.” from the Function menu. For details, refer

to the bizhub C10 Facsimile User's Guide.

" Scan data is not sent directly to the recipient. In addition, images are

regarded as having been sent successfully on completion of their

transmission to the server.

" If the E-mail could not be sent, a transmission result report can be

printed. For details, refer to the bizhub C10 Facsimile User's Guide.

Scan to E-mail using the Original Glass

1Press the Scan key to enter Scan mode.

2Remove all documents from the ADF.

" If you are using the original glass to scan, do not load any documents

into the ADF.

3Lift to open the ADF cover.

4Place the original document face down on the original glass and align the

document on the scales above and to the left of the original glass.

5Gently close the ADF cover.

" Closing it too quickly may cause the document to move on the original

glass.

6Specify the E-mail address of the recipient in one of the following ways,

and then press the Menu Select key.

– Direct input

– Using the one-touch dial key

– Using the speed dial number

– Using the phone book function

Basic Scan to E-mail Operation108

" For details on specifying the recipient, refer to “Specifying a Recipient”

on page 110.

" By specifying one TO address and 124 CC addresses, a total of 125

recipients can be specified.

" E-mail addresses specified after the Scan key is pressed are set as

scan to E-mail recipients.

7Enter a title (subject), and then press the Menu Select key.

" Use alphanumeric characters (including some symbols) for the title

(subject).

Using other characters will corrupt the characters for the E-mail desti-

nation.

For details on entering/editing text and the characters that can be

entered, refer to “Entering E-mail Addresses” on page 215.

8Enter the E-mail address for any additional recipient as a CC address,

and then press the Menu Select key.

" To specify more than one CC address, press the Menu Select key to

enter the additional addresses. Repeat step 8 until all of the recipients

have been specified.

9After you have finished specifying the addresses for additional recipients,

press the Menu Select key.

10 Using the * and ) keys, select the color mode (“COLOR”, “GRAY”, or

“B/W”), and then press the Menu Select key.

11 Using the * and ) keys, select the resolution (150 × 150 dpi, 300 × 300

dpi or 600 × 600 dpi), and then press the Menu Select key.

" The 600 × 600 dpi resolution cannot be selected if “COLOR” or

“GRAY” was selected as the scan mode in step 10.

" To specify detailed settings for the scan mode, such as the data format

and compression encoding method, press the

key.

For information on specifying detailed settings, refer to “Changing the

Scan Mode Settings” on page 113.

12 Press the Menu Select key.

Scanning starts.

" To change the size of the scanned image, press the

key before

pressing Start key.

For information on changing the size, refer to “Changing the Scanned

Image Size” on page 114.

Basic Scan to E-mail Operation 109

13 When scanning a document containing several pages, place the next

page on the original glass when the message “NEXT PAGE?” appears,

and then press the Menu Select key.

– Repeat step 14 until all of the pages in the document have been

scanned.

14 Press the Start key.

Transmission starts.

" To stop scanning and stop the transmission, press the Stop/Reset

key. A message appears, that requests to select to cancel the job.

Select “Yes”, and then press the Menu Select key.

" If you want to cancel a scanned document queued for transmission,

select “CANCEL RESERV.” from the Function menu. For details, refer

to the bizhub C10 Facsimile User's Guide.

" Scan data is not sent directly to the recipient. In addition, images are

regarded as having been sent successfully on completion of their

transmission to the server.

" If the E-mail could not be sent, a transmission result report can be

printed. For details, refer to the bizhub C10 Facsimile User's Guide.

Specifying a Recipient110

Specifying a Recipient

The recipients can be specified in any of the following ways.

Direct input: Directly enter the E-mail address.

Using a one-touch dial key: Specify a recipient registered with a

one-touch dial key.

Using speed dial numbers: Specify a recipient registered with a speed dial

number.

Using the phone book functions: List or search for recipients registered as

one-touch dial keys or speed dial numbers, and then select a recipient.

Directly Entering an E-mail Address

1Use the numeric keypad to type in the E-mail address for the recipient.

" For details on entering/editing text and the characters that can be

entered, refer to “Entering Text” on page 214.

" To erase the entered E-mail address, hold down the Cancel/C key for

about one second, or press the Stop/Reset key.

Using a One-Touch Dial Key

If a recipient has been registered with a one-touch dial key, the recipient’s

E-mail address can be entered simply by pressing the programmed

one-touch dial key.

" The recipient must have been registered with a one-touch dial key in

advance. For details, refer to “One-Touch Dialing” on page 115.

1Press the desired one-touch dial key.

" Press the one-touch dial key programmed with the group dial recipi-

ents to send an E-mail to multiple recipients.

If a one-touch key programmed with group dial recipients is selected

in the screen for specifying the TO address, all E-mail addresses

included in the group dial are added to the TO address. If it is selected

in the screen for specifying the CC address, all addresses are added

to the CC address.

" If an incorrect recipient was selected, press the Cancel/C key.

Specifying a Recipient 111

" If the one-touch dial key that is pressed is not registered with an

E-mail address, the message “NOT E-MAIL ADDRESS” appears. In

addition, if the one-touch dial key that is pressed is not registered with

a recipient, the message “NOT REGISTERED!” appears. Press a

one-touch dial key registered with an E-mail address.

Using the Speed Dial Function

If a recipient has been registered with a speed dial number, the recipient’s fax

number can be dialed simply by pressing a speed dial number key.

" The recipient must have been registered with a speed dial in advance.

For details, refer to “Speed Dialing” on page 117.

1Press the Speed Dial key.

2Use the keypad to enter the 3 digits speed dial number programmed with

the desired recipient.

The recipients name appears in the message window.

" If an incorrect recipients was selected, press the Cancel/C key.

" If the entered speed dial number is not registered with an E-mail

address, the message “NOT E-MAIL ADDRESS” appears. In addition,

if the entered speed dial number is not registered with a recipient, the

message “NOT REGISTERED!” appears. Enter a speed dial number

registered with an E-mail address.

Using the List Function of the Phone Book

If a recipient is registered with a one-touch dial key or a speed dial number,

the recipient can be found by using the List or Search function of the phone

book.

Follow the procedure described below to search using the List function of the

phone book.

1Press the Speed Dial key twice.

2Using the * and ) keys, select “LIST”, and then press the Menu Select

key.

The list of one-touch dial keys and speed dial numbers registered with an

E-mail address is displayed.

3Using the + and , keys, select the desired recipient.

4Press the Menu Select key.

Specifying a Recipient112

Using the Search Function of the Phone Book

If a recipient is registered with a one-touch dial key and a speed dial number,

the recipient can be found by using the List or Search function of the phone

book.

Follow the procedure described below to search using the Search function of

the phone book.

1Press the Speed Dial key twice.

2Using the * and ) keys, select “SEARCH”, and then press the Menu

Select key.

A screen appears that allows you to enter the text to be searched for.

3Using the keypad, enter the first few characters of the name programmed

for the desired recipient.

" Enter the name programmed in the one-touch dial key or the speed

dial number. For details on entering text, refer to “Entering Text” on

page 214.

" Text up to 10 characters long can be entered.

4Press the Menu Select key.

The number of names beginning with the text entered in step 3 is dis-

played.

" If there are no names programmed with one-touch dial keys or speed

dial numbers beginning with the entered text, “(0)” is displayed, and

then the screen allowing you to enter the search text appears.

5To select a recipient from the displayed search results, skip to step 7.

To narrow down the search results even further, press the Menu Select

key, and then enter more search text.

6Press the Menu Select key.

7Using the + and , keys, select the desired recipient.

" If the desired recipient name does not appear in the search results,

press the Clear/C key twice to return to the screen allowing you to

enter the search text, and then try searching for different text.

8Press the Menu Select key.

Changing the Scan Mode Settings 113

Changing the Scan Mode Settings

The scan mode settings, such as the data format and compression encoding

method, can be changed from the screen for selecting the resolution. If the

settings are not changed, scan data will be sent using the default scan mode

settings.

" For more details, refer to “SCANNER SETTING Menu” on page 37.

1Using the * and ) keys, select the color mode, and then press the Menu

Select key.

2Using the * and ) keys, select the resolution (150 × 150 dpi, 300 × 300

dpi or 600 × 600 dpi), and then press the , key.

The screen for selecting the data format appears.

3Using the * and ) keys, select the data format (“TIFF” or “PDF”) for

E-mail attachments, and then press the , key.

" PDF data can be opened in Adobe Acrobat Reader.

" TIFF files of images that have been scanned with the Color or Gray

setting cannot be opened with the Windows Picture and FAX Viewer,

which is included with Windows XP as a standard component. These

files can be opened with image-processing applications such as Pho-

toShop, Microsoft Office Document Imaging or ACDsee.

" To cancel the settings, press the Cancel/C key. The screen for select-

ing the color mode appears again.

" To quit making changes to the scan mode settings, press the Start

key.

" If “GRAY” or “COLOR” was selected for the color mode in step 1, the

screens in steps 4 and 5 do not appear.

4Using the * and ) keys, adjust the density for the document to be

scanned, and then press the , key.

5Using the * and ) keys, select the compression encoding method (“MH”,

“MR” or “MMR”).

6After the settings have been specified, press the + key until the screen for

selecting the resolution is displayed.

Changing the Scanned Image Size114

Changing the Scanned Image Size

The setting for the size of the scan image can be changed from the screen for

selecting the document mode.

1Press the , key in the screen for selecting the document mode (“ADF” or

“BOOK”).

2Using the * and ) keys, select the scan size, and then press the Menu

Select key.

The document mode selection screen appears again.

" To cancel the settings, press the Cancel/C key. The screen for select-

ing the document mode appears again.

Registering Recipients 115

Registering Recipients

About the E-mail registration Function

Frequently used E-mail addresses can be registered with the FAX REGIS-

TRATION function so that the E-mail address can be easily accessed. In

addition, this reduces input errors.

The following registration methods are available:

One-touch dial: Register E-mail addresses with one-touch dial keys.

Press a one-touch dial key to recall them. For details on specifying set-

tings, refer to “One-Touch Dialing” on page 115.

Speed dial: Register E-mail addresses with speed dial numbers, and then

press a keypad to recall them. For details on specifying settings, refer to

“Speed Dialing” on page 117.

Group dial: Multiple recipients can be grouped and registered with a

one-touch dial key. Press the one-touch dial key to recall the group. For

details on specifying settings, refer to “Group Dialing” on page 119.

" If a recipient is registered with a one-touch dial key or a speed dial

number, the recipient can be searched for by using the phone book

functions. For details on using the phone book functions, refer to

“Using the List Function of the Phone Book” on page 111 and “Using

the Search Function of the Phone Book” on page 112.

One-Touch Dialing

Programming a One-Touch Dial Key

mum 9).

When sending an E-mail, press a one-touch dial key to recall them.

" To register multiple recipients with a one-touch dial key, program it as

a group dial. For details on programming group dialing, refer to “Group

Dialing” on page 119.

1Press the Menu Select key, then the , key three times.

2Check that the FAX REGISTRATION screen appears, and then press the

Menu Select key.

3Check that the ONE-TOUCH DIAL screen appears, and then press the

Menu Select key.

4Press the one-touch dial key that you want to program.

Registering Recipients116

" If the one-touch dial key that is pressed is already registered with a

recipient, the message “REGISTERED!” appears. Press the Menu

Select key, and then press a one-touch dial key with no recipient reg-

istered.

5Enter the name of the one-touch dial to be programmed, and then press

the Menu Select key.

" Text up to 20 characters long can be entered for the name.

" For details on entering/editing text and the characters that can be

entered, refer to “Entering Text” on page 214.

" To cancel programming, press the Cancel/C key. (To cancel program-

ming while the name is being entered, press the Menu Select key,

and then press the Cancel/C key.)

6Using the keypad, enter the E-mail address of the recipient, and then

press the Menu Select key.

The entered information is programmed with the one-touch dial key, and

the message “SELECT REGIST.KEY” appears.

" The fax number can contain a maximum of 50 characters.

" For details on entering/editing addresses, refer to “Entering Text” on

page 214.

" To cancel programming, press the Cancel/C key. (To cancel program-

ming while the address is being entered, press the Menu Select key,

and then press the Cancel/C key.)

7To program another one-touch dial key, press the one-touch dial key, and

then repeat the procedure starting from step 5.

To finish the procedure and return to the Scan mode screen, continue

pressing the Cancel/C key until the Scan mode screen is displayed.

Changing/Deleting One-Touch Dial Information

The registered one-touch dial information can be corrected.

1Press the Menu Select key, then the , key three times.

2Check that the FAX REGISTRATION screen appears, and then press the

Menu Select key.

3Check that the ONE-TOUCH DIAL screen appears, and then press the

Menu Select key.

4Press the one-touch dial key that you want to change or delete.

5Press the Cancel/C key.

Registering Recipients 117

" If a one-touch dial key programmed with a group of E-mail addresses

is pressed, the message “GROUP” appears in the upper-right corner

of the screen. To delete the group, press the Cancel/C Key.

" To change group dialing, refer to “Changing/Deleting Group Dialing

Information” on page 121.

6Using the * and ) keys, select either “EDIT” or “DELETE”, and then

press the Menu Select key.

" If “EDIT” was selected, the name is displayed. (Continue with step 7.)

" If “DELETE” was selected, the settings programmed for the one-touch

dial key are deleted and the message “SELECT REGIST.KEY”

appears again. Skip to step 9.

" If the one-touch dial number used in group dialing is deleted, it is also

deleted from the corresponding group dialing.

7Change the name, E-mail address as desired.

" For details on changing the name, refer to “Entering Text” on page

214.

" If you try to change the settings for a one-touch dial number used in

group dialing, a confirmation message appears, asking whether or not

to keep the changed one-touch dial number in the group dialing. If the

Menu Select key is pressed, the corresponding one-touch dial num-

ber programmed in group dialing is kept. If the Cancel/C key is

pressed, the corresponding one-touch dial number programmed in

group dialing is deleted.

8When you are finished making changes, press the Menu Select key.

The message “SELECT REGIST. KEY” appears.

9To change or to delete other one-touch dial information, press the

one-touch dial key, and then repeat the procedure starting from step 5.

To finish the procedure and return to the Scan mode screen, continue

pressing the Cancel/C key until the Scan mode screen is displayed.

Speed Dialing

Programming a Speed Dial Number

mum 100). Enter the speed dial number when sending an E-mail to recall

them.

Registering Recipients118

1Press the Menu Select key, then the , key three times.

2Check that the FAX REGISTRATION screen appears, then press the

Menu Select key, and then press , key.

3Check that the SPEED DIAL screen appears, and then press the Menu

Select key.

4Using the keypad, enter the 3 digits speed dial number (ex. 011) that you

want to program.

" If the speed dial number that is entered is already registered with a

recipient, the message “REGISTERED!” appears. Press the Menu

Select key, and then press a speed dial number with no recipient reg-

istered.

5Enter the name of the speed dial to be programmed, and then press the

Menu Select key.

" Text up to 20 characters long can be entered for the name.

" For details on entering/editing text and the characters that can be

entered, refer to “Entering Text” on page 214.

" To cancel programming, press the Cancel/C key. (To cancel program-

ming while the name is being entered, press the Menu Select key,

and then press the Cancel/C key.)

6Using the keypad, enter the E-mail address of the recipient and then

press the Menu Select key. The entered information is registered with the

speed dial number, and then the speed dial input screen appears.

" The E-mail address can contain a maximum of 50 characters.

" For details on entering/editing addresses, refer to “Entering Text” on

page 214.

" To cancel programming, press the Cancel/C key. (To cancel program-

ming while the address is being entered, press the Menu Select key,

and then press the Cancel/C key.)

7To program another speed dial number, enter the speed dial number, and

then repeat the procedure starting from step 4.

To finish the procedure and return to the Scan mode screen, continue

pressing the Cancel/C key until the Scan mode screen is displayed.

Changing/Deleting Speed Dial Information

The registered speed dial information can be corrected.

1Press the Menu Select key, then the , key three times.

Registering Recipients 119

2Check that the FAX REGISTRATION screen appears, then press the

Menu Select key, and then press the , key.

3Check that the SPEED DIAL screen appears, and then press the Menu

Select key.

4Using the keypad, enter the speed dial number that you want to change or

delete.

5Press the Cancel /C key.

6Using the* and ) keys, select either “EDIT” or “DELETE”, and then press

the Menu Select key.

" If “EDIT” was selected, the name is displayed. (Continue with step 7.)

" If “DELETE” was selected, the settings programmed for the speed dial

number are deleted and the speed dial input screen appears again.

Skip to step 9.

" If a speed dial number used in group dialing is deleted, it is also

deleted from the corresponding group dialing.

7Change the name, E-mail address as desired.

" If you try to change the settings for a speed dial number used in group

dialing, a confirmation message appears, asking whether or not to

keep the changed speed dial number in the group dialing. If the Menu

Select key is pressed, the corresponding speed dial number pro-

grammed in group dialing is kept. If the Cancel/C key is pressed, the

corresponding speed dial number programmed in group dialing is

deleted.

" For details on editing text, refer to “Entering Text” on page 214.

8When you are finished making changes, press the Menu Select key.

The speed dial input screen appears.

9To change or to delete another speed dial number, enter the speed dial

number, and then repeat the procedure starting from step 5.

To finish the procedure and return to the Scan mode screen, continue

pressing the Cancel/C key until the Scan mode screen is displayed.

Group Dialing

Programming Group Dialing

with one-touch dial keys and speed dial numbers. Press a one-touch dial key

when sending an E-mail to recall them.

Registering Recipients120

1Press the Menu Select key, then the , key three times.

2Check that the FAX REGISTRATION screen appears, then press the

Menu Select key, and then press the , key twice.

3Check that the GROUP DIAL screen appears, and then press the Menu

Select key.

4Press the one-touch dial key that you want to program.

" If the one-touch dial key that is pressed is already registered with a

recipient, the message “REGISTERED!” appears. Press the Menu

Select key, and then press a one-touch dial key with no recipient reg-

istered.

5Enter the name of the group, and then press the Menu Select key.

" Text up to 20 characters long can be entered for the name.

" For details on entering/editing text and the characters that can be

entered, refer to “Entering Text” on page 214.

" To cancel programming, press the Cancel/C key. (To cancel program-

ming while the name is being entered, press the Menu Select key,

and then press the Cancel/C key.)

6By using the one-touch dial keys or the speed dial numbers, specify the

recipients.

" To specify a speed dial number, press the Speed Dial key, and then

enter the 3 digits speed dial number.

" If you want to cancel the current selection, press the Cancel/C key,

and then specify the correct recipient.

7Press the Menu Select key, and then specify another recipient.

" Repeat steps 6 and 7 until all recipients have been specified.

" A one-touch dial key programmed with a group can be specified as a

recipient when programming a one-touch dial key for group dialing. In

that case, all E-mail addresses programmed in the specified

one-touch dial key (group dial key) are added.

" To cancel programming, press the Cancel/C until the message “FAX

REGISTRATION?” is displayed.

8When you are finished specifying recipients, press the Start key.

The entered information is programmed with the one-touch dial key, and

the message “SELECT REGIST.KEY” appears.

Registering Recipients 121

9To program other group dialing, press the one-touch dial key, and then

repeat the procedure starting from step 5.

To finish the procedure and return to the Scan mode screen, continue

pressing the Cancel/C key until the Scan mode screen is displayed.

Changing/Deleting Group Dialing Information

The registered group dialing information can be corrected.

1Press the Menu Select key, then the , key three times.

2Check that the FAX REGISTRATION screen appears, then press the

Menu Select key, and then press the , key twice.

3Check that the GROUP DIAL screen appears, and then press the Menu

Select key.

4Press the one-touch dial key that you want to change or delete.

5Press the Cancel/C key.

6Using the * and ) keys, select either “EDIT” or “DELETE”, and then

press the Menu Select key.

" If “EDIT” was selected, the group name is displayed. (Continue with

step 7.)

" If "DELETE" was selected, the group dialing settings are deleted and

the message “SELECT REGIST.KEY” appears again. Skip to step 10.

7If you want to change the name of the group, enter the new name, and

then press the Menu Select key.

" For details on editing text, refer to “Entering Text” on page 214.

8To delete the displayed recipient, press the Cancel/C key.

To keep the displayed recipient, press the Menu Select key.

9When you are finished making changes, press the Start key.

The entered information is programmed with the one-touch dial key, and

the message “SELECT REGIST.KEY” appears.

10 To change or to delete other group dialing, press the one-touch dial key,

and then repeat the procedure starting from step 5.

To finish the procedure and return to the Scan mode screen, continue

pressing the Cancel/C key until the Scan mode screen is displayed.

Basic Scan to PC Operation122

Basic Scan to PC Operation

" In order to perform this operation, make sure the TWAIN scanner

driver, the printer driver, and LinkMagic (Winidows only) have been

installed to your PC.

" When you operate Scan to PC, make sure whether LinkMagic is acti-

vated or LinkMagic icon is displayed on notification area.

Scan to PC using the ADF

If the ADF is used, original documents containing multiple pages can be auto-

matically scanned.

" Do not load original documents that are bound together, for example,

with paper clips or staples.

" Do not load more than 50 sheets; otherwise an original document mis-

feed or damage to the document or machine may occur.

" If the original document is not loaded correctly, it may not be fed in

straight, or an original document misfeed or damage to the document

may occur.

" Do not open the ADF cover while documents loaded into the ADF are

being scanned.

1Press the Scan key to enter Scan mode.

2Press + or , to select SCAN TO PC.

3Make sure that there is no document on the original glass.

4Stack the document in the ADF document feed tray face up with the first

page to be sent on the top of the stack.

5Adjust the document guides to the document size.

6Press the Start key.

Scanning starts, and then the scan data is saved to the specified folder.

" If the specified folder is not created first, the location to save scanned

document is specified in “\My Documents\KONICAMINOLTA Link-

Magic for bizhub C10\My Data” folder.

" For details of saving and scanning the type of the document, refer to

the bizhub C10 Reference Guide on the Drivers and Documentation

CD-ROM.

Basic Scan to PC Operation 123

Scan to PC using the Original Glass

1Press the Scan key to enter Scan mode.

2Press + or , to select SCAN TO PC.

3Lift to open the ADF cover.

4Place the original document face down on the original glass and align the

document on the scales above and to the left of the original glass.

5Gently close the ADF cover.

6Press the Start key.

Scanning starts, and then the scan data is saved to the specified folder.

" If the specified folder is not created first, the location to save scanned

document is specified in “\\My Documents KONICAMINOLTA bizhub

C10 My Data” folder.

" For details of saving and scanning the type of the document, refer to

the bizhub C10 Reference Guide on the Drivers and Documentation

CD-ROM.

Basic Scan to PC Operation124

8Replacing

Consumables

Replacing the Toner Cartridge126

Replacing the Toner Cartridge

Note

Failure to follow instructions as outlined in this manual could result in

voiding your warranty.

Your machine uses four toner cartridges: black, yellow, magenta, and cyan.

Handle the toner cartridges carefully to avoid spilling toner inside the machine

or on yourself.

" Install only new toner cartridges in your machine. If a used toner car-

tridge is installed, the indicator message will not clear.

" The toner is nontoxic. If you get toner on your skin, wash it off with

cool water and a mild soap. If you get toner on your clothes, lightly

dust them off as best as you can. If some toner remains on your

clothes, use cool, not hot water, to rinse the toner off.

CAUTION

If you get toner in your eyes, wash it out immediately with cool water

and consult a doctor.

Note

Do not use refilled toner cartridges or unapproved toner cartridges. Any

damage to the machine or quality problems caused by a refilled toner

cartridge or unapproved toner cartridge will void your warranty. No

technical support is provided to recover from these problems.

Replacing the Toner Cartridge 127

When replacing a toner cartridge, refer to the following table. For optimum

print quality and performance, use only approved KONICA MINOLTA toner

cartridges for your specific machine type, as listed in the table below.

Machine

Type

Machine

Part Number

Toner Cartridge Type Toner Cartridge

Part Number

AM 4556-361 High-Capacity Toner Cartridge - Black (K) A00W 462

High-Capacity Toner Cartridge - Yellow (Y) A00W 162

High-Capacity Toner Cartridge - Magenta (M) A00W 262

High-Capacity Toner Cartridge - Cyan (C) A00W 362

EU 4556-261 High-Capacity Toner Cartridge - Black (K) A00W 472

High-Capacity Toner Cartridge - Yellow (Y) A00W 172

High-Capacity Toner Cartridge - Magenta (M) A00W 272

High-Capacity Toner Cartridge - Cyan (C) A00W 372

AU 4556-263 High-Capacity Toner Cartridge - Black (K) A00W 482

High-Capacity Toner Cartridge - Yellow (Y) A00W 182

High-Capacity Toner Cartridge - Magenta (M) A00W 282

High-Capacity Toner Cartridge - Cyan (C) A00W 382

AP 4556-264 High-Capacity Toner Cartridge - Black (K) A00W 482

High-Capacity Toner Cartridge - Yellow (Y) A00W 182

High-Capacity Toner Cartridge - Magenta (M) A00W 282

High-Capacity Toner Cartridge - Cyan (C) A00W 382

GC 4556-265 High-Capacity Toner Cartridge - Black (K) A00W 482

High-Capacity Toner Cartridge - Yellow (Y) A00W 182

High-Capacity Toner Cartridge - Magenta (M) A00W 282

High-Capacity Toner Cartridge - Cyan (C) A00W 382

Replacing the Toner Cartridge128

Keep toner cartridges:

In their packaging until you’re ready to install them.

In a cool, dry location away from sunlight (due to heat).

The maximum storage temperature is 35° C (95° F) and the maximum

storage humidity is 85% (noncondensing). If the toner cartridge is moved

from a cold place to a warm, humid place, condensation may occur,

degrading print quality. Allow the toner to adapt to the environment for

about one hour before use.

Level during handling and storage.

Do not hold, stand or store car-

tridges on their ends or turn

them upside down; the toner

inside the cartridges may

become caked or unequally dis-

tributed.

Away from salty air and corrosive gases such as aerosols.

Replacing the Toner Cartridge 129

To Replace a Toner Cartridge

Note

Be careful not to spill toner while replacing a toner cartridge. If toner

spills, immediately wipe it off with a soft, dry cloth.

When a toner cartridge becomes empty, the messages X TONER EMPTY

and CHANGE X TONER (X indicates the toner color) alternately appear. Fol-

low the procedure described below to replace the toner cartridge.

1Check the display to see which color of toner is empty.

As an example, the procedure for replacing the cyan toner cartridge is

described below.

2Press the TC Change key.

The messages REPLACE MODE and CHANGE C TONER alternately

appear, and the cyan toner cartridge is moved so that it can be replaced.

" Press the TC Change key once to move the cyan toner cartridge

so that it can be replaced. With each additional press of the TC

Change key, the black, yellow, then magenta toner cartridge

moves so that they can be replaced.

3Pull the scanner unit release

lever.

Replacing the Toner Cartridge130

" The scanner unit cannot

be released if the ADF

has been opened. Be

sure to gently close the

ADF first, then release

the scanner unit.

4Open the scanner unit.

" Be careful not to touch

the plate on the back of

the scanner unit.

Replacing the Toner Cartridge 131

5Pull the lever, and then open the

engine cover.

" Do not touch the transfer

belt.

" If there is media in the

output bin, remove it.

" Before opening the

engine cover, be sure to

fold up the output bin.

Replacing the Toner Cartridge132

6Open the front cover and check

that the toner cartridge to be

replaced has rotated to the

exchange position.

" You can identify the toner

cartridge by the color of

the handle and by the let-

ter molded into the han-

dle: C (cyan), M

(magenta), Y (yellow)

and K (black).

7Pull the handle on the toner car-

tridge toward you, and then pull

the toner cartridge up to remove

it.

" Do not manually rotate

the toner cartridge carou-

sel. In addition, do not

rotate the carousel with

force; otherwise it may be

damaged.

Note

Dispose of the empty toner cartridge according to your local

regulations. Do not burn the toner cartridge.

8Prepare a new toner cartridge.

Replacing the Toner Cartridge 133

9Shake the cartridge a few times

to distribute the toner.

" Make sure that the toner

roller cover is securely

attached before shaking

the toner cartridge.

10 Remove the cover from the

toner roller.

" Do not touch or scratch

the toner roller.

11 Align the shaft on each end of

the toner cartridge with its hold-

ers, and then insert the car-

tridge.

" Before inserting the toner

cartridge, make sure that

the color of the toner car-

tridge to be installed is

the same as the label on

the toner cartridge carou-

sel.

New toner cartridge

Replacing the Toner Cartridge134

12 Press down on the toner car-

tridge until it snaps into place.

13 Close the front cover.

" Before closing the engine

cover, be sure to close

the front cover. The front

cover cannot be closed

after the engine cover is

closed.

14 Carefully close the engine cover.

Replacing the Toner Cartridge 135

15 Carefully close the scanner unit.

" When the scanner unit is

closed, the black toner

cartridge automatically

moves so that it can be

replaced. With each

press of the TC Change

key, the yellow, then

magenta toner cartridge

moves so that it can be

replaced.

16 Press the Stop/Reset key.

The message is erased from the message window, and machine is reset

so that it can continue printing.

" If no operation is performed for more than 30 seconds after the

scanner unit is closed, the machine is automatically reset so that it

can print.

" The machine must complete a calibration cycle (less than 2 min-

utes) after a toner cartridge has been replaced. If you open a cover

before the machine is reset, the calibration stops, then starts over

again after the cover is closed.

Replacing the drum cartridge136

Replacing the drum cartridge

When the drum cartridge reaches the end of its service life, the messages

DRUM LIFE END and CHANGE DRUM alternately appear. Follow the pro-

cedure described below to replace the drum cartridge.

1Pull the scanner unit release

lever.

" The scanner unit cannot

be released if the ADF

has been opened. Be

sure to gently close the

ADF first, then release

the scanner unit.

Replacing the drum cartridge 137

2Open the scanner unit.

" Be careful not to touch

the plate on the back of

the scanner unit.

3Pull the lever, and then open the

engine cover.

" Do not touch the transfer

belt.

Replacing the drum cartridge138

" If there is media in the

output bin, remove it.

" Before opening the

engine cover, be sure to

fold up the output bin.

4Carefully pull out the drum car-

tridge.

Note

Dispose of the used drum cartridge according to your local

regulations. Do not burn the drum cartridge.

Replacing the drum cartridge 139

5Prepare a new drum cartridge.

" Do not touch the OPC

drum on the drum car-

tridge.

6Install the new drum cartridge.

7Carefully close the engine cover.

New drum cartridge

Replacing the drum cartridge140

8Carefully close the scanner unit.

" The machine must complete a calibration cycle (less than 2 minutes)

after a toner cartridge has been replaced. If you open a cover before

the machine is reset, the calibration stops, then starts over again after

the cover is closed.

9Maintenance

Maintaining the Machine142

Maintaining the Machine

CAUTION

Read all caution and warning labels carefully. Make sure to follow any

instructions contained in them. These labels are located on the inside of

the machine’s covers and the interior of the body.

Handle the machine with care to preserve its life. Abuse handling may cause

damage and void your warranty. If dust and paper scraps remain on the

inside or outside of the machine, machine performance and print quality will

suffer, so the machine should be cleaned periodically. Keep the following

guidelines in mind.

WARNING!

Turn off the machine, unplug the power cord, and disconnect interface

cable before cleaning. Do not spill water or detergent into the machine;

otherwise the machine will be damaged and an electric shock may

occur.

CAUTION

The fuser unit is hot. When the engine cover is opened, the

fuser unit temperature drops gradually (one hour wait time).

Be careful when cleaning the inside of the machine or removing media

misfeeds, as the fuser unit and other internal parts may be very hot.

Do not place anything on top of the machine.

Use a soft cloth to clean the machine.

Never spray cleaning solutions directly on the machine’s surface; the

spray could penetrate through the air vents of the machine and damage

the internal circuits.

Avoid using abrasive or corrosive solutions or solutions that contain sol-

vents (such as alcohol and benzene) to clean the machine.

Always test any cleaning solution (such as mild detergent) on a small

inconspicuous area of your machine to check the solution’s performance.

Never use sharp or rough implements, such as wire or plastic cleaning

pads.

Always close the machine’s covers gently. Never subject the machine to

vibration.

Maintaining the Machine 143

Do not cover the machine immediately after using it. Turn it off and wait

until it cools down.

Do not leave the machine’s covers open for any length of time, especially

in well-lit places; light may damage the drum cartridge.

Do not open the machine’s covers during printing.

Do not tap media stacks on the machine.

Do not lubricate or disassemble the machine.

Do not tilt the machine.

Do not touch the electrical contacts, gears, or laser devices. Doing so

may damage the machine and cause the print quality to deteriorate.

Keep media in the output bin at a minimum level. If the media is stocked

too high, your machine may experience media misfeeds and excessive

media curl.

Make sure two people are avail-

able to lift the machine when

moving it.

Keep the machine level to avoid

toner spillage.

When lifting the machine, grasp

the areas shown in the figure.

" Do not lift the machine with

Tray 2 together.

If you get toner on your skin, wash it off with cool water and a mild soap.

CAUTION

If you get toner in your eyes, wash it out immediately with cool water

and consult a doctor.

Make sure any parts removed during cleaning are replaced before you

plug in the machine.

32 kg

70.5 lbs

Cleaning the machine144

Cleaning the machine

CAUTION

Be sure to turn off the machine and unplug the power cord before

cleaning.

" Use a soft, dry cloth only.

Exterior

Control Panel Ventilation

Grill

Machine Exterior

Filter

Original

Cover

Pad

Original Glass

Cleaning the machine 145

Interior

Cleaning the Media Feed Roller and Laser Lens

1Pull the scanner unit release

lever.

" The scanner unit cannot

be released if the ADF

has been opened. Be

sure to gently close the

ADF first, then release

the scanner unit.

Cleaning the machine146

2Open the scanner unit.

" Be careful not to touch

the plate on the back of

the scanner unit.

3Pull the lever, and then open the

engine cover.

" Do not touch the transfer

belt.

Cleaning the machine 147

" If there is media in the

output bin, remove it.

" Before opening the

engine cover, be sure to

fold up the output bin.

4Carefully pull out the drum car-

tridge.

Cleaning the machine148

Note

Position the removed drum cartridge as

shown in the illustration at the right.

Be sure to keep the drum cartridge

horizontal and place it where it will not

become dirty. Do not leave the drum

cartridge removed for more than 15

minutes, and do not place the removed

drum cartridge in a location where it

would be exposed to direct light (such

as sunlight).

5Clean the media feed rollers by

wiping them with a soft, dry

cloth. BOTTOM

VIEW

Media feed

roller

Cleaning the machine 149

6Clean the laser lens by wiping it

with a soft, dry cloth.

7Reinstall the drum cartridge.

BOTTOM

VIEW

Laser

lens

Cleaning the machine150

8Carefully close the engine cover.

9Carefully close the scanner unit.

Cleaning the machine 151

Cleaning the Duplex Option Feed Rollers

1Open the duplex cover.

2Clean the feed rollers by wiping

them with a soft, dry cloth.

3Carefully close the duplex cover.

Cleaning the machine152

Cleaning the Media Feed Rollers for Tray 2

1Turn off the machine, and then

disconnect the power cord and

interface cables.

2Lift the machine off of Tray 2 and

temporarily place it on a sturdy

flat surface.

Cleaning the machine 153

3Clean the media feed rollers by

wiping them with a soft, dry

cloth.

4Lift the machine and reinstall it

on top of Tray 2.

Cleaning the machine154

Cleaning the Media Feed Rollers for the ADF

1Open the ADF feed cover.

2Clean the media feed rollers by

wiping them with a soft, dry

cloth.

3Close the ADF feed cover.

Storing the machine 155

Storing the machine

Note

If this machine is not to be

used for an extended period

of time, store it with the fuser

separator levers moved as far

back as possible.

Storing the machine156

10 Troubleshooting

Introduction158

Introduction

This chapter provides information to aid you in resolving machine problems

you may encounter, or at least guide you to the proper sources for help.

Preventing Media Misfeeds page 159

Understanding the Media Path page 160

Clearing Media Misfeeds page 160

Solving Problems with Media Misfeeds page 175

Solving Other Problems page 178

Solving Problems with Printing Quality page 184

Status, Error, and Service Messages page 191

Preventing Media Misfeeds 159

Preventing Media Misfeeds

Make sure that...

Media matches the machine specifications.

Media is flat, especially on the leading edge.

The machine is on a hard, flat, level surface.

You store media in a dry location away from moisture and humidity.

The output bin is positioned horizontally when postcards are being printed.

You remove transparencies from the output bin immediately after printing to

avoid static buildup.

You always adjust the media guides in Tray 1 after inserting the media (a

guide that is not properly adjusted can cause poor print quality, media mis-

feeds, and machine damage).

You load the media printing-side up in the tray (many manufacturers place

an arrow on the end of the wrapper to indicate the printing side).

Avoid...

Media that is folded, wrinkled, or excessively curled.

Double feeding (remove the media and fan the sheets—they may be sticking

together).

Fanning transparencies since this causes static.

Loading more than one type/size/weight of media in a tray at the same time.

Overfilling the trays.

Allowing the output bin to overfill (the output bin has a 100-sheet capacity—

misfeeding may occur if you allow more than 100 sheets of media to accu-

mulate at one time).

Allowing the output bin to fill with more than a few transparencies.

Understanding the Media Path160

Understanding the Media Path

Understanding the media path will help you locate media misfeeds.

1. ADF media feed rollers

2. Document feed tray

3. Document output tray

4. Fuser unit

5. Duplex option

6. Tray 2 (optional)

7. Tray 1

8. Toner cartridge carousel

9. Drum cartridge

10. Transfer belt unit

11. Output bin

Clearing Media Misfeeds

To avoid damage, always remove misfed media gently, without tearing it. Any

piece of media left in the machine, whether large or small, can obstruct the

media path and cause further misfeeds. Do not reload media that has misfed.

Note

The image is not fixed on the media before the fusing process. If you

touch the printed surface, the toner may stick to your hands, so be

careful not to touch the printed face when removing the misfed media.

Make sure not to spill any toner inside the machine.

CAUTION

Unfused toner can dirty your hands, clothes, or anything else it gets on.

If you accidentally get toner on your clothes, lightly dust them off as

best as you can. If some toner remains on your clothes, use cool, not

hot water, to rinse the toner off. If toner gets on your skin, wash it off

with cool water and a mild soap.

Document path (front view)

Media path (side view)

Clearing Media Misfeeds 161

CAUTION

If you get toner in your eyes, wash it out immediately with cool water

and consult a doctor.

If, after clearing the media misfeed, the misfeed message in the message

window persists, open and close the engine cover. This should clear the mis-

feed message.

Media Misfeed Messages and Clearing Procedures

Media Misfeed Message Page Reference

PAPER MISFEED

(Displaying alternately)

OPEN FRONT COVER

page 162

PAPER JAM

(Displaying alternately)

OPEN FRONT COVER

page 162

PAPER JAM

(Displaying alternately)

OPEN DUPLEX COVER

page 172

ORIGINAL DOC. JAM

(Displaying alternately)

OPEN DOC. FEED COVER

page 173

Clearing Media Misfeeds162

Clearing a Media Misfeed in the Machine

1Pull the scanner unit release

lever.

" The scanner unit cannot

be released if the ADF

has been opened. Be

sure to gently close the

ADF first, then release

the scanner unit.

Clearing Media Misfeeds 163

2Open the scanner unit.

" Be careful not to touch

the plate on the back of

the scanner unit.

3Pull the lever, and then open the

engine cover.

" Do not touch the transfer

belt.

Clearing Media Misfeeds164

" If there is media in the

output bin, remove it.

" Before opening the

engine cover, be sure to

fold up the output bin.

4Carefully pull out the drum car-

tridge.

Clearing Media Misfeeds 165

Note

Position the removed drum cartridge as

shown in the illustration at the right.

Be sure to keep the drum cartridge

horizontal and place it where it will not

become dirty. Do not leave the drum

cartridge removed for more than 15

minutes, and do not place the removed

drum cartridge in a location where it

would be exposed to light directly (such

as sunlight).

5Push the fuser separator levers

back as far as possible.

Clearing Media Misfeeds166

6Remove any misfed media.

" Always remove the mis-

fed media in the feed

direction as shown only.

7Return the fuser separator

levers to their original positions.

Clearing Media Misfeeds 167

8Reinstall the drum cartridge.

9Carefully close the engine cover.

Clearing Media Misfeeds168

10 Carefully close the scanner unit.

11 Remove the lid from Tray 1.

12 Remove any misfed paper.

Clearing Media Misfeeds 169

13 Reattach the lid.

" If the paper in Tray 2 is

being used, perform the

procedure starting from

step 14 for clearing a

media misfeed.

14 Pull out Tray 2 as far as possi-

ble.

15 Lift up Tray 2 to remove it.

Clearing Media Misfeeds170

16 Remove any misfed paper.

17 Remove the lid from Tray 2, and

then remove all paper from the

tray.

18 Fan the paper, and align its

edges.

19 Load the media in Tray 2, and

attach the lid.

Clearing Media Misfeeds 171

20 Reinsert Tray 2.

Clearing Media Misfeeds172

Clearing a Media Misfeed from the Duplex Option

1Open the duplex cover.

2Carefully pull out the misfed

media.

" Always remove the mis-

fed media in the feed

direction as shown only.

3Carefully close the duplex cover.

Clearing Media Misfeeds 173

Clearing a Media Misfeed from the ADF

1Open the ADF feed cover.

2Remove the document into the

ADF document feed tray.

3Lift to open the ADF cover.

Clearing Media Misfeeds174

4Remove any misfed media.

5Close the ADF cover.

6Close the ADF feed cover.

Solving Problems with Media Misfeeds 175

Solving Problems with Media Misfeeds

" Frequent misfeeds in any area indicate that area should be checked,

repaired, or cleaned. Repeated misfeeds may also happen if you’re

using unsupported print media or original media.

Symptom Cause Solution

Several

sheets go

through the

machine

together.

The front edges of

the media are not

even.

Remove the media and even up the

front edges, then reload it.

The media is moist

from humidity.

Remove the moist media and replace it

with new, dry media.

Too much static elec-

tricity is present.

Do not fan transparencies.

Media mis-

feed mes-

sage stays

on.

Engine cover needs

to be opened and

closed again to reset

the machine.

Open and close the engine cover

again.

Some media remains

misfed in the

machine.

Check the media path again to make

sure that you have removed all of the

misfed media.

Duplex

option mis-

feeds.

Unsupported media

(wrong size, thick-

ness, type, etc.) is

being used.

Use KONICA MINOLTA-approved

media. See “Specifications” on page

40.

Also, refer to http:// konicaminolta.com

for a complete list of currently

approved media.

Plain paper, recycled paper can be

autoduplexed if the duplex option is

installed and the media type is set

properly in the driver. See “Specifica-

tions” on page 40.

Make sure that you have not mixed

media types in Tray 1.

Do not duplex, envelopes, labels, letter

head, postcards, thick stock, glossy

media, or transparencies.

Media is still being

misfed.

Check the media path inside the

duplex option again to make sure that

you have removed all of the misfed

media.

Solving Problems with Media Misfeeds176

Media is mis-

fed in the

ADF.

The loaded document

does not meet the

specifications.

Load the correct document. For details

on the documents that can be loaded,

refer to “Documents that can be loaded

into the ADF” on page 69.

The loaded document

exceeds the maxi-

mum capacity.

Load the document so that it does not

exceed the maximum capacity. For

details on the documents that can be

loaded, refer to “Documents that can

be loaded into the ADF” on page 69.

The document guides

were not slid against

the edges of the doc-

ument.

Slide the document guides against the

edges of the document. For details on

the loading the document, refer to

“Loading a document into the ADF” on

page 72.

Media is mis-

feeding.

The media is not cor-

rectly positioned in

the tray.

Remove the misfed media and reposi-

tion the media properly in the tray.

The number of sheets

in the tray exceeds

the maximum

allowed.

Remove the excess media and reload

the correct number of sheets in the

tray.

The media guides are

not correctly adjusted

to the media size.

Adjust the media guides in the Tray 1

to match the size of the media.

Warped or wrinkled

media is loaded in the

tray.

Remove the media, smooth it out, and

reload it. If it still misfeeds, do not use

that media.

The media is moist

from humidity.

Remove the moist media and replace it

with new, dry media.

Custom-sized media,

envelopes, labels,

postcards, thick

stock, letterhead,

glossy media, or

transparencies are

loaded in Tray 2.

Special media must be loaded in Tray

1 only.

The recommended

transparency or label

sheet is facing the

wrong way in Tray 1.

Load the transparencies or label

sheets according to the manufacturer’s

instructions.

Symptom Cause Solution

Solving Problems with Media Misfeeds 177

Media is mis-

feeding.

Envelopes are facing

the wrong way in Tray

Load the envelopes in Tray 1 with the

flaps facing down.

If the flaps are on the long edge, load

the envelopes with the flap toward the

left of the machine with the flaps facing

down.

Transparencies have

collected static elec-

tricity in the tray.

Remove the transparencies and load

them in Tray 1 one sheet at a time. Do

not fan transparencies before loading

them.

Unsupported media

(wrong size, thick-

ness, type, etc.) is

being used.

Use KONICA MINOLTA-approved

media.

See “Specifications” on page 40.

Also, refer to http:// konicaminolta.com

for a complete list of currently

approved media.

The media feed roller

is dirty.

Clean the media feed roller.

For more details, refer to “Interior” on

page 145.

Symptom Cause Solution

Solving Other Problems178

Solving Other Problems

Symptom Cause Solution

Machine

power is not

on.

The power cord is not

correctly plugged into

the outlet.

Turn off the machine, confirm that the

power cord is correctly plugged into

the outlet, and then turn on the

machine.

Something is wrong

with the outlet con-

nected to the

machine.

Plug another electrical appliance into

the outlet and see whether it operates

properly.

The power switch is

not correctly turned

on (I position).

Turn the power switch off (O position),

then turn it back to the on (I position).

The machine is con-

nected to an outlet

with a voltage or fre-

quency that does not

match the machine

specifications.

Use a power source with the specifica-

tions listed in appendix A, “Technical

Specifications.”

The control

panel dis-

plays

TONER

LOW much

sooner than

expected.

One of the toner car-

tridges may be defec-

tive.

Remove the toner cartridges and

check for damage. If it is damaged,

replace it.

Printed with heavy

toner coverage.

See specifications in Appendix A.

Cannot print

the machine

status list.

The tray is empty. Check that at least Tray 1 is loaded

with media, in place, and secure.

There is a media mis-

feed.

Clear the media misfeed.

When the

paper type or

paper size

for Tray 1 is

changed,

Warn Fax

appears.

If a fax is received, it

could not be printed

on paper of the cur-

rently specified type

or size. However,

copy and print opera-

tions can be per-

formed.

To print a received fax, change the

paper type to PLAIN PAPER and the

paper size to A4, LEGAL, LETTER or

OFICIO (Mexico only).

Solving Other Problems 179

Images can-

not be

printed from

the digital

camera.

The digital camera

transfer mode is not

set to PictBridge.

Set the digital camera transfer mode to

PictBridge.

" The machine supports only

PictBridge-enabled digital

camera.

If the print settings

specified for the digi-

tal camera differ from

the print settings

specified for the

printer, images may

not be printed.

Change the print settings for the digital

camera in “Printer Setup”, and then try

printing again.

The paper size speci-

fied with the digital

camera differs from

the paper size speci-

fied with this

machine.

The message

“Please confirm the

printer.” appears on

the digital camera,

and no error mes-

sage appears on this

machine.

Specify the same paper size with the

digital camera and with this machine.

A paper size other

than A4 or LETTER

was selected on this

machine for layout

printing.

No error message

appears on this

machine.

Set the paper size on this machine to

A4 or LETTER.

Symptom Cause Solution

Solving Other Problems180

Printing

takes too

much time.

The machine is set to

a slow printing mode

(for example, thick

stock or transpar-

ency).

It takes more time to print with special

media. When using regular paper,

make sure that the media type is set

properly in the driver.

The machine is set to

power saving mode.

It takes time for printing to start in

power saving mode.

The job is very com-

plex.

Wait. No action needed.

A toner cartridge for a

different region or an

unapproved toner

cartridge is installed

(X TONER INCOR-

RECT is displayed in

the message win-

dow).

Install a correct KONICA MINOLTA

toner cartridge approved for your spe-

cific machine.

Blank pages

are printed.

One or more of the

toner cartridges are

defective or empty.

Check the toner cartridges. The image

will not print correctly or not at all, if the

cartridges are empty.

The wrong media is

being used.

Check that the media type.

Not all pages

print.

The Cancel key was

pressed.

Make sure no one pressed the Cancel

key while your job was printing.

The tray is empty. Check that the tray is loaded with

media, in place, and secure.

A document is printed

with an overlay file

which has been cre-

ated by a bizhub C10

printer driver.

Print the overlay file using a bizhub

C10 printer driver.

Some parts

of the image

are lost with

2in1 copying.

If the Media type is

Envelope and the

zoom ratio for 2in1

copying will be less

than 50%, the zoom

ratio is set to 50%.

Press the + or , key to adjust the

zoom ratio.

Symptom Cause Solution

Solving Other Problems 181

Machine

resets or

turns off fre-

quently.

The power cord is not

correctly plugged into

the outlet.

Turn off the machine, confirm that the

power cord is correctly plugged into

the outlet, and then turn on the

machine.

A system error

occurred.

Contact Technical Support with the

error information.

You are

experienc-

ing duplex

problems.

Media or settings are

not correct.

For autoduplexing, make sure that you

have a duplex option installed.

Make sure that you are using correct

media.

See “Specifications” on page 40.

Also, refer to http:// konicaminolta.com

for a complete list of currently

approved media.

Do not duplex custom-sized media,

envelopes, labels, postcards, thick

stock, letterhead, glossy media, or

transparencies.

Make sure that you have not mixed

media types in Tray 1.

Make sure the duplex option is

installed and declared in the printer

driver (Device Options Setting tab).

In the printer driver (Layout/Dou-

ble-Sided), choose “Short Edge Bind-

ing” (flipped as on a clipboard) or

“Long Edge Binding” (flipped as in a

loose-leaf notebook).

Set duplex (Double-Sided) copying.

For details on setting duplex (Dou-

ble-Sided) copying, refer to “Setting

Duplex (Double-Sided) Copying” on

page 95.

For N-up on duplexed pages, choose

Collate only in the printer driver’s Basic

Tab. Do not set collation in the applica-

tion.

Symptom Cause Solution

Solving Other Problems182

With N-up on

multiple cop-

ies, the out-

put is

incorrect.

Both the printer driver

and the application

have been set for col-

lation.

For N-up on multiple copies, choose

Collate only in the printer driver’s Basic

Tab. Do not set collation in the applica-

tion.

Booklet Left

and Right

Binding out-

put is incor-

rect.

Both the printer driver

and the application

have been set for col-

lation.

For Booklet Left Binding and Booklet

Right Binding, choose Collate only in

the printer driver’s Basic Tab. Do not

set collation in the application.

You hear

unusual

noises.

The machine is not

level.

Place the machine on a flat, hard, level

surface.

The tray is not

installed correctly.

Remove the tray that you are printing

from and reinsert it completely into the

machine.

There is a foreign

object stuck inside

the machine.

Turn off the machine and remove the

object. If you cannot remove it, contact

Technical Support.

When copy-

ing or scan-

ning with the

ADF, a band

appears at

the end of

the image or

paper (5 to 6

mm).

A malfunction may

have occurred while

paper was being

transferred with the

ADF.

If a band appears in the copy after

copying, select a copy density setting

that is one level darker.

If a band appears in the image after

scanning, scan using the original

glass.

While scan-

ning with the

ADF at 600

dpi, the

image has

become

lighter and

the back-

ground has

become

darker.

Immediately after the

machine is turned on,

the lamp intensity

increases. There-

fore, the image may

become lighter and

the background may

become darker.

If the image becomes lighter or darker,

scan using the original glass. In addi-

tion, perform the scan operation after

turning the machine on and lighting the

lamp for an hour and a half or more.

Symptom Cause Solution

Solving Other Problems 183

The

web-based

utility cannot

be accessed.

The PageScope Web

Connection Adminis-

trator's password is

incorrect.

The PageScope Web Connection

Administrator password has a 6-char-

acter minimum and a 16-character

maximum. For details of the Page-

Scope Web Connection administrator

password, refer to the bizhub C10 Ref-

erence Guide.

Media is

wrinkled.

The media is moist

from humidity or hav-

ing water spilled on it.

Remove the moist media and replace it

with new, dry media.

The media feed roller

or fuser unit is defec-

tive.

Check them for damage. If necessary,

contact Technical Support with the

error information.

Unsupported media

(wrong size, thick-

ness, type, etc.) is

being used.

Use KONICA MINOLTA-approved

media. See “Specifications” on page

40.

Also, refer to http:// konicaminolta.com

for a complete list of currently

approved media.

Envelopes are being

printed with the fuser

separator levers in

the plain paper posi-

tion.

Before printing envelopes, place the

fuser separator levers in the envelope

position.

When a mail

server that

requires user

authentica-

tion is used,

Scan to

E-mail oper-

ation is not

available.

Changed the time

period of POP Before

SMTP Time in Page-

Scope Web Connec-

tion.

Change the time period of POP Before

SMTP Time to default (1 second) set-

ting.

For details, refer to the bizhub C10

Reference Guide.

Symptom Cause Solution

Solving Problems with Printing Quality184

Solving Problems with Printing Quality

Symptom Cause Solution

Nothing is

printed, or

there are

blank spots

on the

printed page.

One or more of the

toner cartridges may

be defective.

Remove the toner cartridges and

check if any is damaged.

The drum cartridge

may be defective.

Remove the drum cartridge and check

for damage. If it is damaged, replace it.

The media is moist

from humidity.

Adjust the humidity for media storage.

Remove the moist media and replace it

with new, dry media.

The media set in the

printer driver mis-

matches the media

loaded in the

machine.

Load the correct media in the machine.

The power source

does not match the

machine specifica-

tions.

Use a power source with the proper

specifications.

Several sheets are

being fed at the same

time.

Remove the media from the tray and

check for static electricity. Fan plain

paper or other media (but not transpar-

encies), and replace it in the tray.

Media is not set prop-

erly in the tray(s).

Remove the media, tap it to straighten

it out, return it to the tray, and realign

the media guides.

Entire sheet

is printed in

black or

color.

One or more of the

toner cartridges may

be defective.

Remove the toner cartridges and

check for damage. If it is damaged,

replace it.

The drum cartridge

may be defective.

Remove the drum cartridge and check

for damage. If it is damaged, replace it.

Solving Problems with Printing Quality 185

Image is too

light; there is

low image

density.

Laser lens is dirty. Clean the laser lens.

The copy density is

set too light.

Select a darker copy density.

The media is moist

from humidity.

Remove the moist media and replace

with new, dry media.

There is not much

toner left in the car-

tridge.

Replace the toner cartridge.

One or more of the

toner cartridges may

be defective.

Remove the toner cartridges and

check for damage. If it is damaged,

replace it.

Media type is set

incorrectly.

When printing envelopes, labels, post-

cards, thick stock, glossy media, or

transparencies, specify the appropriate

media type in the printer driver.

Image is too

dark.

The copy density is

set too dark.

Select a lighter copy density.

The document was

not pressed close

enough against the

original glass.

Position the document so that it is

pressed close enough against the orig-

inal glass. For details on positioning

the document on the original glass,

refer to “Placing a document on the

original glass” on page 71.

One or more of the

toner cartridges may

be defective.

Remove the toner cartridges and

check for damage. If it is damaged,

replace it.

The drum cartridge

may be defective.

Remove the drum cartridge and check

for damage. If it is damaged, replace it.

Symptom Cause Solution

Solving Problems with Printing Quality186

Image is

blurred;

background

is lightly

stained;

there is

insufficient

gloss of the

printed

image.

One or more of the

toner cartridges may

be defective.

Remove the toner cartridges and

check for damage. If it is damaged,

replace it.

The drum cartridge

may be defective.

Remove the drum cartridge and check

for damage. If it is damaged, replace it.

The original glass is

dirty.

Clean the original glass. For details,

refer to “Cleaning the machine” on

page 144.

The original cover

pad is dirty.

Clean the original cover pad. For

details, refer to “Cleaning the machine”

on page 144.

The print or

color density

is uneven.

One or more of the

toner cartridges may

be defective or low.

Remove the toner cartridges and

check for damage. If it is damaged,

replace it.

The drum cartridge is

defective.

Remove the drum cartridge and check

for damage. If it is damaged, replace it.

The machine is not

level.

Place the machine on a flat, hard, level

surface.

Symptom Cause Solution

Solving Problems with Printing Quality 187

Irregular

print or mot-

tled image

appears.

The media is moist

from humidity.

Adjust the humidity in the media stor-

age area.

Remove the moist media and replace it

with new, dry media.

Unsupported media

(wrong size, thick-

ness, type, etc.) is

being used.

Use KONICA MINOLTA-approved

media. See “Specifications” on page

40.

Also, refer to http:// konicaminolta.com

for a complete list of currently

approved media.

One or more of the

toner cartridges may

be defective.

Remove the toner cartridges and

check for damage. If it is damaged,

replace it.

The drum cartridge is

defective.

Remove the drum cartridge and check

for damage. If it is damaged, replace it.

The fuser separator

levers are adjusted

for envelope printing.

Return the fuser separator levers to the

plain paper setting.

There is

insufficient

fusing or the

image

comes off

when

rubbed.

The media is moist

from humidity.

Remove the moist media and replace it

with new, dry media.

Unsupported media

(wrong size, thick-

ness, type, etc.) is

being used.

Use KONICA MINOLTA-approved

media. See “Specifications” on page

40.

Also, refer to http:// konicaminolta.com

for a complete list of currently

approved media.

Media type is set

incorrectly.

When printing envelopes, labels, post-

cards, thick stock, or transparencies,

specify the appropriate media type in

the printer driver.

The fuser separator

levers are adjusted

for envelope printing.

Return the fuser separator levers to the

plain paper setting.

Symptom Cause Solution

Solving Problems with Printing Quality188

There are

toner

smudges or

residual

images.

One or more of the

toner cartridges are

defective or installed

incorrectly.

Remove the toner cartridges and

check for damage. If it is damaged,

replace it.

The fuser separator

levers are adjusted

for envelope printing.

Return the fuser separator levers to the

plain paper setting.

There are

toner

smudges on

the back side

of the page

(whether or

not it has

been

duplexed).

The media transfer

roller is dirty.

Clean the media transfer roller.

If you think the transfer roller should be

replaced, contact Technical Support

with the error information.

The media path is

dirty with toner.

Print several blank sheets and the

excess toner should disappear.

One or more of the

toner cartridges are

defective.

Remove the toner cartridges and

check for damage. If it is damaged,

replace it.

The drum cartridge is

defective.

Remove the drum cartridge and check

for damage. If it is damaged, replace it.

Abnormal

areas (white,

black, or

color) appear

in a regular

pattern.

The laser lens is dirty. Clean the laser lens.

A toner cartridge may

be defective.

Remove the toner cartridges with the

color causing the abnormal image.

Replace it with a new toner cartridge.

The drum cartridge is

defective.

Remove the drum cartridge and check

for damage. If it is damaged, replace it.

Symptom Cause Solution

Solving Problems with Printing Quality 189

Image

defects.

The laser lens is dirty. Clean the laser lens.

A toner cartridge may

be leaking.

Remove the toner cartridges and

check for damage. If it is damaged,

replace it.

A toner cartridge may

be defective.

Remove the toner cartridge with the

color causing the abnormal image.

Replace it with a new toner cartridge.

The drum cartridge

may be defective.

Remove the drum cartridge and check

for damage. If it is damaged, replace it.

Lateral lines

or bands

appear on

image.

The machine is not

level.

Place the machine on a flat, hard, level

surface.

The media path is

dirty with toner.

Print several sheets and the excess

toner should disappear.

One or more of the

toner cartridges may

be defective.

Remove the toner cartridges and

check for damage. If it is damaged,

replace it.

The drum cartridge is

defective.

Remove the drum cartridge and check

for damage. If it is damaged, replace it.

Colors look

drastically

wrong.

One or more of the

toner cartridges may

be defective.

Remove the toner cartridges and verify

that the toner is distributed evenly on

each cartridge roller, and reinstall the

toner cartridges.

One or more of the

toner cartridges may

be low or empty.

Check the control panel for an X

TONER LOW or X TONER EMPTY

message. If necessary, replace the

specified toner cartridge.

Colors are

not register-

ing properly;

colors are

mixed or

have

page-to-pag

e variation.

The engine cover is

not properly closed.

Make sure that the engine cover is

closed.

The drum cartridge is

not correctly seated.

Remove the drum cartridge and rein-

stall it.

One or more of the

toner cartridges may

be defective.

Remove the toner cartridges and

check for damage. If it is damaged,

replace it.

The media is moist

from humidity.

Remove the moist media and replace it

with new, dry media.

Symptom Cause Solution

Solving Problems with Printing Quality190

If the problem is not resolved, even after all of the above have been per-

formed, contact Technical Support with the error information.

Line art does

not print in

color.

The line art setting for

2400 x 600 dpi

requires Color Match-

ing to be turned off.

In the printer driver, go to Quality tab

and choose Off in the Color Matching.

Lower the resolution to 1200 x 600 or

600 x 600 dpi.

The color

has a poor

reproduction

or has poor

color density.

The drum cartridge

may be defective.

Remove the drum cartridge and check

for damage. If it is damaged, replace it.

Symptom Cause Solution

Status, Error, and Service Messages 191

Status, Error, and Service Messages

Status, error, and service messages are displayed in the message window.

They provide information about your machine and help you locate many prob-

lems. When the condition associated with a displayed message has changed,

the message is cleared from the window.

Status Messages

This message... means... Do this...

CANCELLING JOB The job is being cancelled. No action needed.

*ENERGY SAVE* The machine is in Energy

Save mode to reduce

power consumption during

periods of inactivity.

IMAGING The image from the digital

camera is being rendered.

*PLEASE WAIT!* After replacing a toner car-

tridge, or after rebooting

your machine after environ-

mental changes, your

machine automatically

pauses to do an

Auto-Image Density Con-

trol (AIDC) cycle. This pro-

cess is provided to make

reliable machine operation

with optimum output quality

possible.

The machine is warming

up.

Status, Error, and Service Messages192

Error Messages

" For details on fax error messages, refer to the bizhub C10 Facsimile

User’s Guide.

This message... means... Do this...

:EMPTY Tray 1 or Tray 2 ran

out of paper.

Load media into the

specified tray.

TEXT x1.00 1

ä[A]ü #XXX Warn Fax

A fax error occurred

while an operation

was being per-

formed in Copy

mode.

Press the Fax key to

check the error condi-

tion, and take appropri-

ate measures.

*CANNOT CONNECT*

XXX Server

While the scanned

document was

being sent in Scan

mode, a connection

with the specified

server could not be

established.

Check the Network

and E-mail settings

and send the data

again.

*CANNOT GET IP*

SMTP Server

The IP address of

the SMTP server

could not be

obtained from the

DNS server.

Check the Network

and E-mail settings

and send the data

again.

*COMM.ERROR*

SMTP Server

While data was

being sent in Scan

mode, the connec-

tion to the server

was cut.

Check the Network

and E-mail settings

and send the data

again.

*DISCONNECT*

SMTP Server

In Scan mode, the

connection to the

server was cut.

Check the Network

and E-mail settings

and send the data

again.

DOC.FEED COVER OPEN

(Displaying alternately)

CLOSE DOC.FEED COVER

The ADF feed cover

is opened.

Close the ADF feed

cover.

Status, Error, and Service Messages 193

DOCUMENT COVER OPEN

(Displaying alternately)

CLOSE DOCUMENT COVER

The document is

loaded into the ADF,

but the ADF is

opened.

Close the ADF.

DRUM

(Displaying alternately)

END

The drum cartridge

has reached the

end of its service

life.

Replace the drum car-

tridge.

DRUM

(Displaying alternately)

LOW

The drum cartridge

is near the end of its

life.

Prepare a new drum

cartridge.

DRUM CARTRIDGE

NOT INSTALLED

The drum cartridge

is not installed.

Install the drum car-

tridge.

DRUM LIFE END

(Displaying alternately)

CHANGE DRUM

The waste toner

bottle in the drum

cartridge is full.

Replace the drum car-

tridge.

DUPLEX COVER OPEN

(Displaying alternately)

CLOSE DUPLEX COVER

Duplex cover is

open.

Close the duplex

cover.

FILE FULL

(Displaying alternately)

PRESS ANY KEY

The memory has

becomes full while

scanning a docu-

ment in Scan mode.

Turn the machine off,

and then, after waiting

a few seconds, turn it

on again.

Decrease the amount

of data to be scanned

(for example, by

decreasing the resolu-

tion), and then try

scanning again.

FRONT COVER OPEN

(Displaying alternately)

CLOSE FRONT COVER

The engine cover is

opened.

Close the engine

cover.

This message... means... Do this...

Status, Error, and Service Messages194

*JOB CANCELED* While a document

was being scanned

from the original

glass in Scan mode,

more than one

minute had passed

after the first page

of the document

was scanned or the

data could not be

sent. Therefore, the

scan job was auto-

matically canceled.

Turn the machine off,

and then, after waiting

a few seconds, turn it

on again.

When sending multi-

ple pages, for exam-

ple, from a book, scan

the first page, and then

scan the next page

within one minute.

NO SUITABLE PAPER

LOAD PAPER(XX)

ID card copying is

specified, but paper

of a size other than

A4, Letter or Legal

is loaded in the

paper tray.

Load A4-, Letter- or

Legal-size paper in the

paper tray. ID card

copying cannot be

used with paper of a

size other than A4, Let-

ter or Legal.

MEDIA TYPE ERROR

(Displaying alternately)

LOAD CORRECT MEDIA

TRANSPARENCY

was selected as the

paper type, but

paper other than

transparencies is

loaded into Tray 1.

Load the correct media

type in Tray 1.

A setting other than

TRANSPARENCY

was selected as the

paper type, but

transparencies are

loaded into Tray 1.

MEMORY FULL

(Displaying alternately)

PRESS ANY KEY

The machine has

received more data

than can be pro-

cessed with its inter-

nal memory.

Turn the machine off,

and then, after a few

seconds, turn it on

again. Decrease the

amount of data to be

printed (for example,

by decreasing the res-

olution), and then try

printing again.

This message... means... Do this...

Status, Error, and Service Messages 195

NO DUPLEX PAPER Duplex (Dou-

ble-Sided) printing

is specified, but no

paper compatible

with duplex (Dou-

ble-Sided) printing

is loaded.

Load paper compati-

ble with duplex (Dou-

ble-Sided) printing.

Only plain and letter-

head paper are com-

patible with duplex

(Double-Sided) print-

ing.

*NO NETWORK SETTING* The network set-

tings had not been

completely specified

when the machine

was switched to

Scan mode.

Before scanning in

Scan mode, specify

the network settings in

the NETWORK SET-

TING menu.

*NOT E-MAIL ADDRESS* An E-mail address

was not pro-

grammed in the

one-touch dial key

or speed dial num-

ber.

(This message

appears if a fax

number or E-mail

address is pro-

grammed for group

dialing.)

Before sending scan

data using one-touch

dial keys or speed dial

numbers, register an

E-mail address with

the one-touch dial key

or speed dial number.

*NOT REGISTERD!* An E-mail address

was not pro-

grammed in the

one-touch dial key

or speed dial num-

ber.

ORIGINAL DOC. JAM

(Displaying alternately)

OPEN DOC.FEED COVER

Media has misfed in

the ADF.

Locate and remove the

misfeed.

OUTPUT BIN FULL

(Displaying alternately)

REMOVE PAPER

The output bin is full

of media.

Remove all media from

the output bin.

This message... means... Do this...

Status, Error, and Service Messages196

PAPER EMPTY

(Displaying alternately)

LOAD PAPER(XX)

Tray X (Tray 1 or

Tray 2) ran out of

paper.

Load paper into the

specified paper tray.

PAPER JAM

(Displaying alternately)

OPEN DUPLEX COVER

Media has misfed in

the duplex option.

Locate and remove the

misfeed.

PAPER JAM

(Displaying alternately)

OPEN FRONT COVER

Media has misfed in

fuser area or trans-

fer roller area.

Locate and remove the

misfeed.

PAPER MISFEED

(Displaying alternately)

OPEN FRONT COVER

Media has misfed

while being pulled

from the tray.

Locate and remove the

misfeed.

PAPER SIZE ERROR

(Displaying alternately)

RESET PAPER(XX)

The size of the

media loaded in the

media tray is incor-

rect.

Load the correct media

size in the specified

tray.

REMOVE ORIG. IN ADF ID card copying is

specified, but the

document is loaded

into the ADF.

Remove the document

from the ADF. ID card

copying can only be

used with a document

placed on the original

glass.

SCANNER UNIT OPEN

(Displaying alternately)

CLOSE SCANNER UNIT

Open the scanner

unit.

Close the scanner unit.

*SERVER MEMORY FULL*

SMTP Server

The memory of the

SMTP server has

become full.

The server memory is

full. Free up some

space on the disk such

as by contacting your

server administrator.

This message... means... Do this...

Status, Error, and Service Messages 197

SET ORIGINAL TO ADF 2in1 or collated

copying is speci-

fied, but the docu-

ment is not loaded

into the ADF.

Load the document

into the ADF. 2in1 and

collated copying can

only be used with a

document loaded into

the ADF.

X TONER

(Displaying alternately)

EMPTY

Toner cartridge X

has become empty.

(This message

appears if 8

TONER EMPTY

STOP on the

MACHINE SET-

TING menu is set

to ON(FAX) or

OFF.)

Replace the specified

toner cartridge.

X TONER

(Displaying alternately)

INCORRECT

The X toner car-

tridge is an unap-

proved type.

Install a

KONICA MINOLTA

toner cartridge of the

appropriate type (AM,

EU, AP or GC), see

page 127.

X TONER

(Displaying alternately)

LOW

The X toner car-

tridge is low and

should be replaced

within 200 pages at

5% coverage of let-

ter/A4 pages.

Prepare the specified

color toner cartridge.

X TONER

NOT INSTALLED

Toner cartridge X is

not installed.

Install the specified

toner cartridge.

This message... means... Do this...

Status, Error, and Service Messages198

X TONER EMPTY

(Displaying alternately)

CHANGE X TONER

The X toner car-

tridge is empty.

(This message

appears if 8

TONER EMPTY

STOP on the

MACHINE SET-

TING menu is set

to ON.)

Replace the toner car-

tridge.

TONER LIFE END

(Displaying alternately)

CHANGE X TONER

The X toner car-

tridge is empty.

Replace the toner car-

tridge.

This message... means... Do this...

Status, Error, and Service Messages 199

Service Messages

These messages indicate a more serious fault that can only be corrected by a

customer service engineer. If one of these messages appears, turn the

machine off, then turn it on again. If the problem persists, contact your local

vendor or authorized service provider.

This service message... means... Do this...

*CAUTION!*

MACHINE TROUBLE

(Displaying alternately)

SERVICE CALL(XX)

An error has been

detected with the item

indicated “XX” in the

service message.

Reboot the machine.

This often clears the

service message,

and machine opera-

tion can resume.

If the problem per-

sists, contact Techni-

cal Support.

Status, Error, and Service Messages200

11 Installing

Accessories

Introduction202

Introduction

Note

Any damage to the machine caused by the use of accessories not

manufactured or supported by KONICA MINOLTA will void your

warranty.

This chapter provides information about the following accessories.

Note

Installing accessories always requires that the machine and

accessories are turned off and unplugged during installation.

" For details on the available options, refer to

http://konicaminolta.com.

Duplex Option Auto duplexing

Tray 2 Lower feeder unit with 500-sheet tray included

Duplex Option 203

Duplex Option

Duplex (Double-Sided) printing can be performed automatically with the

duplex option installed.

Installing the Duplex Option

1Turn off the machine, and then

disconnect the power cord and

interface cables.

Duplex Option204

2Remove the two knockout plates

and the tape.

" Be sure to remove the

tape.

3Prepare the duplex option.

" Before installing the

duplex option, open the

duplex cover and check

that the knob is posi-

tioned vertically. After

checking the knob, close

the cover.

Duplex Option 205

4Install the duplex option.

5Open the cover of the duplex

option.

" Since the duplex option is

not yet secured to the

machine, hold the duplex

option in place when

opening its cover.

Duplex Option206

6While pushing in the knobs, turn

them clockwise until they are

horizontal.

The duplex option is secured in

place.

" Make sure that both

knobs are securely

locked.

7Close the duplex cover.

Tray 2 207

Tray 2

Up to 500 sheets of A4/Letter-size paper can be loaded in Tray 2.

Installing Tray 2

Note

Since consumables are installed in the machine, be sure to keep the

machine level when moving it in order to prevent accidental spills.

1Turn off the machine, and then

disconnect the power cord and

interface cables.

Tray 2208

2Lift the machine and place it on

top of Tray 2 to make sure that

the positioning pins on Tray 2

correctly fit into the holes in the

bottom of the machine.

" Be sure to place Tray 2

on a level surface.

AAppendix

Technical Specifications210

Technical Specifications

Type Desktop (4-cycle laser color printer-based

all-in-one)

Document holder Stationary

Photoconductor OPC

Printing system 2 laser diodes and polygon mirror

Electro photographic method

Developing system Mono-component toner developing

Fusing system Heated roller system

Resolution 2400 dpi × 600 dpi, 1200 dpi × 600 dpi, or 600 dpi ×

600 dpi

First print Simplex

Monochrome

13.0 seconds for A4, Letter (plain paper)

Full color

22.0 seconds for A4, Letter (plain paper)

First copy Simplex

Monochrome

23.0 seconds for A4, Letter (plain paper)

(600 dpi × 300 dpi)

Full color

52.0 seconds for A4, Letter (plain paper)

(600 dpi × 300 dpi)

Print/Copy speed Simplex

Monochrome

20.0 pages per minute for A4, Letter (plain

paper)

Full color

5.0 pages per minute for A4, Letter (plain

paper)

Warm-up time 120 V: Avg. 45 seconds

220 to 240 V: Avg. 49 seconds

Technical Specifications 211

Media sizes Tray 1 (Multipurpose Cassette)

Media width: 92 to 216 mm (3.6 to 8.5")

Media length: 148 to 356 mm (5.9 to 14.0")

Tray 2 (Optional)

A4/Letter

Paper/Media Plain paper (60 to 90 g/m²; 16 to 24 lb bond)

Recycled paper (60 to 90 g/m²; 16 to 24 lb bond)

Transparency

Envelope

Thick stock (91 to 163 g/m²)

Postcard

Letterhead

Labels

Glossy media

Input capacity Tray 1 (Multipurpose Cassette)

Plain paper: 200 sheets

Envelope: 10 envelopes

Label/Postcard/Thick Stock/Transparency/

Letterhead/Glossy media: 50 sheets

Tray 2 (Optional)

Plain paper: 500 sheets

Output capacity Output bin: 100 sheets (A4, Letter)

Operating temperature 10 to 35°C (50 to 95°F)

Operating humidity 15 to 85%

Power supply 110 to 127 V, 50 to 60 Hz, -10% +6%

(120 V, 60 Hz, -10%, +10%, only USA and Can-

ada)

220 to 240 V, 50 to 60 Hz, -10% +10%

Power consumption 110 to 127 V: 1100 W or less

220 to 240 V: 1100 W or less

Amperage 110 to 127 V: 11 A or less

220 to 240 V: 7 A or less

Technical Specifications212

Acoustic Noise Copying: 52 dB or less

57 dB or less (with ADF)

Standby: 39 dB or less

External dimensions Height: 531 mm (20.9")

Width: 528 mm (20.8")

Depth: 475 mm (18.7") (with Tray 1 closed)

Weights Machine:

Approximately 33 kg (70.5 lb) (excluding the

dust cover)

Toner cartridge:

– Standard in-box cartridge = 0.55 kg (1.21 lb)

(Y, M, C)

– Standard in-box cartridge = 0.65 kg (1.43 lb)

(Y, M, C) (Americas and Europe model only)

– Standard in-box cartridge = 0.65 kg (1.43 lb)

(K)

– Replacement cartridge (with toner roller

cover)= High-capacity: 0.70 kg (1.54 lb)

(Y, M, C, K)

Interface USB 2.0 and USB 1.1 compliant, 10Base-T/

100Base-TX (IEEE 802.3) Ethernet

Standard memory 128 MB SDRAM (Main Board), 32 MB SDRAM

(NIC Board)

Technical Specifications 213

Consumable Life Expectancy Chart

User-Replaceable

Service-Replaceable

Item Average Life Expectancy (in Simplex Pages)

Toner cartridge At 5% coverage, using A4/Letter plain paper

Starter in-box Cartridge =

1,500 pages (Y, M, C) (Continuous)

4,500 pages (Y, M, C, K) (Continuous)

Replacement Cartridge =

4,500 pages (Y, M, C, K) (Continuous)

Drum cartridge At 5% coverage, using A4/Letter plain paper

Monochrome:

45,000 pages (Continuous)

Full color:

11,250 pages (Continuous)

Item Average Life Expectancy (in Simplex Pages)

Fuser unit 120,000 pages

Transfer belt unit Monochrome:

125,000 pages (Continuous)

Full color:

33,700 pages (Continuous)

Transfer roller

(included with the transfer

belt unit)

120,000 pages

Entering Text214

Entering Text

When specifying the user name or programming the recipient name with

one-touch dial keys, letters, accented characters, numbers and symbols can

be entered.

Key Operation

Use the keypad to enter numbers, letters, and symbols.

List of characters available with each key of the keypad

Entering Fax Numbers

* To display your fax number, select USER FAX NO. in the USER SETTING

menu.

Keypad

Key

Available

characters

Available characters

(Registration of USER FAX NO.) *

[1] [1] [A]

111 -1

222 2

333 3

444 4

555 5

666 6

777 7

888 8

999 9

0 0 0 (space)0

## +

Entering Text 215

Entering Names

Entering E-mail Addresses

Keypad

Key

Available characters

[1] [A]

1 1 .,'?¿!¡"1-()@/:;_

2 2 ABC2abcÆÇàáâãäåæç

3 3 DEF3defÐèéêëð

4 4 GHI4ghiìíîï

5 5 JKL5jkl€£¢

6 6 MNO6mnoØŒñòóôõöøœº

7 7 PQRS7pqrsß$

8 8 TUV8tuvùúûü

9 9 WXYZ9wxyzÞýþ

0 0 (space)0

# # *+×÷=#%&<>[]{}\|µ^`~

Keypad

Key

Available characters

[1] [A]

11 .@_-1

2 2 ABC2abc

3 3 DEF3def

4 4 GHI4ghi

5 5 JKL5jkl

6 6 MNO6mno

7 7 PQRS7pqrs

88 TUV8tuv

9 9 WXYZ9wxyz

0 0 (space)0

# # +&/*=!?()%[]^`´{}|~$

Entering Text216

Changing Input Mode

Each press of the key switches the input mode between numbers and let-

ters.

[1]: Numbers can be typed in.

[A]: Letters can be typed in.

Inputting Example

The procedure for entering text is described below, using “NJ Office” as an

example.

1Press the key to change the input mode so that letters can be entered.

2Press the 6 key twice.

“N” is entered.

3Press the 5 key once.

“J” is entered.

4Press the 0 key once.

A space is entered.

5Press the 6 key three times.

“O” is entered.

6Press the 3 key seven times.

“f” is entered.

7Press the ) key.

The cursor moves to the right.

8Press the 3 key seven times.

“f” is entered.

9Press the 4 key seven times.

“i” is entered.

10 Press the 2 key seven times.

“c” is entered.

11 Press the 3 key six times.

“e” is entered.

Entering Text 217

Correcting Text and Input Precautions

To erase all entered text, hold down the Cancel/C key.

To delete only part of the entered text, use the * and ) keys to move the

cursor (_) to the character that you want to delete, and then press the

Cancel/C key.

If multiple characters are assigned to a single key, “OK=)” appears at the

bottom of the screen.

If the same key is to be used to enter two characters in a row, press the )

key after selecting the first character. (Refer to the above inputting exam-

ple.)

To enter a space, press the 0 key.

Our Concern for Environmental Protection218

Our Concern for Environmental Protection

As an ENERGY STAR® Partner, we have determined that this machine meets

the ENERGY STAR Guidelines for energy efficiency.

What is an ENERGY STAR product?

An ENERGY STAR product has a special feature that allows it to automati-

cally switch to a “low-power mode” after a period of inactivity. An ENERGY

STAR product uses energy more efficiently, saves you money on utility bills

and helps protect the environment.

Index 219

Index

Numerics

2in1 92

Accessories

Duplex option 203

Tray 2 207

Basic tab 79

Collate 97

Configuration menu 23

Consumables

Drum cartridge 136

Toner cartridge 126

Control panel 12

Copy

2in1 92

Collate 97

Copy density 91

Duplex 95

ID card copy 93

Quality 89

Select media tray 91

Zoom ratio 89

Copy density 91

Device Options Setting tab 81

Direct print 83

Duplex 95

Duplex option 203

Index220

Entering text 214

Correcting text 217

Input mode 216

Input precautions 217

Entering, direct 110

Envelope 43

Glossy Media 47

ID card copy 93

Imageable area 48

Input mode 216

Installation precautions 2

Key operation 214

Labels 44

Layout tab 80

Letterhead 45

Loading document 71

Loading print media 49

Machine

Parts 3

Main screen 16

Maintenance 142

Media

Clearing misfeeds 160

Path 160

Preventing misfeeds 159

Media misfeed

ADF 173

Duplex option 172

Fuser 162

Transfer roller 162

Tray1 162

Tray2 162

Media path 160

Message Window 12

Messages 191

Misfeed problems 175

Clearing 160

Media path 160

Preventing 159

One-touch dial key

Specifying a recipient 110

Original media

Loading 71

Output bin 66

Overlay tab 80

Page margins 48

PageScope Web Connection 183

Phone book

List 111

Search 112

Plain paper 41

Postcard 45

Preventing media misfeeds 159

Print media 40

Imageable area 48

Loading 49

Storage 68

Print media type

Envelope 43

Glossy Media 47

Labels 44

Letterhead 45

Plain paper 41

Postcard 45

Thick stock 42

Transparency 46

Print quality 184

Print screen 18

Printer driver 78

Setting 76

Index 221

Quality 89

Quality tab 80

Replace

Drum cartridge 136

Toner cartridge 126

Scan 100

TWAIN driver 101

WIA driver 102

Scan mode settings 113

Scan to E-mail

Basic scan to E-mail operation 105

Scanned image size 114

Scanner driver 101

Select media tray 91

Service messages 199

Specifying a recipient 110

Direct entering 110

One-touch dial key 110

Speed dial 111

Specifying recipient 110

List 111

Phone book 111, 112

Search 112

Speed dial

Specifying recipient 111

Storage

Machine 155

Print media 68

System requirements 8

Thick stock 42

Transparency 46

Tray 2 207

Troubleshooting 157

Media misfeed 175

Status, error, and service messages

191

TWAIN driver 101

Version tab 81

Watermark tab 80

WIA driver 102

Zoom ratio 89

Index222

Konica Minolta C10 Users Manual

C10 to the manual 3383603c-7c11-48d4-8ac3-01cd573fa79c

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