Lenovo 3797 Users Manual ThinkServer RD220 Types 3729, 3779, 3797, And 3798

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Installation and User Guide
ThinkServer RD220 Types 3797, 3798, 3779, and 3729
ThinkServer RD220 Ty pes 3729, 3779, 3797, and 3798
Installation and User Guide
Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 155
and the Warranty and Support Information document on the Lenovo® ThinkServer Documentation DVD.
First Edition (June 2009)
© Copyright Lenovo 2009.
Portions © Copyright International Business Machines Corporation 2007.
All rights reserved.
LENOVO products, data, computer software, and services have been developed exclusively at private expense and
are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights
to use, reproduction and disclosure.
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered
pursuant a General Services Administration ″GSA″ contract, use, reproduction, or disclosure is subject to restrictions
set forth in Contract No. GS-35F-05925.
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1
Notices and statements in this document . . . . . . . . . . . . . . . .2
Related documentation . . . . . . . . . . . . . . . . . . . . . .2
Chapter 2. Server setup roadmap . . . . . . . . . . . . . . . . . .5
Chapter 3. What is included with your server . . . . . . . . . . . . .7
Features and technologies . . . . . . . . . . . . . . . . . . . . .7
Specifications . . . . . . . . . . . . . . . . . . . . . . . . .10
Software . . . . . . . . . . . . . . . . . . . . . . . . . . .12
EasyStartup . . . . . . . . . . . . . . . . . . . . . . . . .12
EasyManage . . . . . . . . . . . . . . . . . . . . . . . . .12
Reliability, availability, and serviceability features . . . . . . . . . . . .12
Chapter 4. Server controls, LEDs, and power . . . . . . . . . . . . .15
Front view . . . . . . . . . . . . . . . . . . . . . . . . . .15
Operator information panel . . . . . . . . . . . . . . . . . . .16
EasyLED diagnostics panel . . . . . . . . . . . . . . . . . . .16
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . .22
System-board internal connectors . . . . . . . . . . . . . . . . . .24
System-board external connectors . . . . . . . . . . . . . . . . . .25
System-board switches and jumpers . . . . . . . . . . . . . . . . .25
System-board LEDs . . . . . . . . . . . . . . . . . . . . . . .27
SAS riser-card connectors and LEDs . . . . . . . . . . . . . . . . .28
PCI riser-card adapter connectors . . . . . . . . . . . . . . . . . .29
PCI riser-card assembly LEDs . . . . . . . . . . . . . . . . . . .30
Power-supply LEDs . . . . . . . . . . . . . . . . . . . . . . .31
Server power features . . . . . . . . . . . . . . . . . . . . . .31
Turning on the server . . . . . . . . . . . . . . . . . . . . .31
Turning off the server . . . . . . . . . . . . . . . . . . . . .31
Chapter 5. Installing optional devices and replacing customer replaceable
units . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Installation guidelines . . . . . . . . . . . . . . . . . . . . . .33
System reliability guidelines . . . . . . . . . . . . . . . . . . .34
Working inside the server with the power on . . . . . . . . . . . . .34
Handling static-sensitive devices . . . . . . . . . . . . . . . . .35
Major components of the server . . . . . . . . . . . . . . . . . .35
Removing the cover . . . . . . . . . . . . . . . . . . . . . . .37
Internal cable routing and connectors . . . . . . . . . . . . . . . .38
Removing a PCI riser-card assembly . . . . . . . . . . . . . . . . .42
Installing a PCI riser-card assembly . . . . . . . . . . . . . . . . .43
Removing a PCI adapter from a PCI riser-card assembly . . . . . . . . .45
Installing a PCI adapter in a PCI riser-card assembly . . . . . . . . . . .46
Removing an Ethernet adapter . . . . . . . . . . . . . . . . . . .48
Installing an Ethernet adapter . . . . . . . . . . . . . . . . . . .49
Storing the full-length-adapter bracket . . . . . . . . . . . . . . . .49
Removing the microprocessor 2 air baffle . . . . . . . . . . . . . . .50
Installing the microprocessor 2 air baffle . . . . . . . . . . . . . . .51
Removing the DIMM air baffle . . . . . . . . . . . . . . . . . . .52
Installing the DIMM air baffle . . . . . . . . . . . . . . . . . . . .53
© Lenovo 2009. Portions © IBM Corp. 2007. iii
Removing a PCI adapter . . . . . . . . . . . . . . . . . . . . .54
Installing a PCI adapter . . . . . . . . . . . . . . . . . . . . . .56
Installing the full-length-adapter bracket . . . . . . . . . . . . . . . .60
Storing the full-length-adapter bracket . . . . . . . . . . . . . . . .60
Removing a virtual media key . . . . . . . . . . . . . . . . . . .61
Installing a virtual media key . . . . . . . . . . . . . . . . . . . .62
Removing a memory module (DIMM) . . . . . . . . . . . . . . . . .62
Installing a memory module . . . . . . . . . . . . . . . . . . . .64
DIMM installation sequence . . . . . . . . . . . . . . . . . . .66
Memory mirroring . . . . . . . . . . . . . . . . . . . . . . .66
Installing a DIMM . . . . . . . . . . . . . . . . . . . . . . .68
Removing a hot-swap power supply . . . . . . . . . . . . . . . . .69
Installing a hot-swap power supply . . . . . . . . . . . . . . . . .70
Removing a hot-swap fan . . . . . . . . . . . . . . . . . . . . .72
Installing a hot-swap fan . . . . . . . . . . . . . . . . . . . . .73
Removing the fan bracket . . . . . . . . . . . . . . . . . . . . .74
Installing the fan bracket . . . . . . . . . . . . . . . . . . . . .76
Removing the SAS riser card and controller assembly . . . . . . . . . .77
Installing the SAS riser card and controller assembly . . . . . . . . . . .78
Removing a SAS controller from the SAS riser card . . . . . . . . . . .79
Installing a SAS controller on the SAS riser card . . . . . . . . . . . .81
Moving the SAS-controller retention bracket . . . . . . . . . . . . . .82
Removing a SAS controller battery from the remote battery tray . . . . . . .84
Installing a SAS controller battery on the remote battery tray . . . . . . . .86
Removing a hot-swap hard disk drive . . . . . . . . . . . . . . . .87
Installing a hot-swap hard disk drive . . . . . . . . . . . . . . . . .87
Removing a CD-RW/DVD drive . . . . . . . . . . . . . . . . . . .89
Installing a CD-RW/DVD drive . . . . . . . . . . . . . . . . . . .90
Removing a tape drive . . . . . . . . . . . . . . . . . . . . . .90
Installing a tape drive . . . . . . . . . . . . . . . . . . . . . .91
Removing a microprocessor and heat sink . . . . . . . . . . . . . . .92
Installing a microprocessor and heat sink . . . . . . . . . . . . . . .94
Thermal grease . . . . . . . . . . . . . . . . . . . . . . . .96
Removing the battery . . . . . . . . . . . . . . . . . . . . . .97
Installing the battery . . . . . . . . . . . . . . . . . . . . . . .98
Completing the installation . . . . . . . . . . . . . . . . . . . . 100
Connecting the cables . . . . . . . . . . . . . . . . . . . . . 101
Updating the server configuration . . . . . . . . . . . . . . . . . 101
Chapter 6. Configuring the server . . . . . . . . . . . . . . . . . 103
Using the Setup Utility program . . . . . . . . . . . . . . . . . . 104
Starting the Setup Utility program . . . . . . . . . . . . . . . . 104
Setup Utility menu choices . . . . . . . . . . . . . . . . . . . 104
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . 107
Using the Boot Manager program . . . . . . . . . . . . . . . . . 109
RAID controllers . . . . . . . . . . . . . . . . . . . . . . . .110
Using the LSI Configuration Utility program . . . . . . . . . . . . .110
Using the WebBIOS utility . . . . . . . . . . . . . . . . . . .112
Using the ThinkServer EasyStartup DVD . . . . . . . . . . . . . . .114
Before you use the ThinkServer EasyStartup DVD . . . . . . . . . .115
Configuring RAID . . . . . . . . . . . . . . . . . . . . . .115
EasyStartup overview . . . . . . . . . . . . . . . . . . . . .115
Installing your operating system without using EasyStartup . . . . . . .117
Enabling the Broadcom Gigabit Ethernet Utility program . . . . . . . . .118
Configuring the Gigabit Ethernet controller . . . . . . . . . . . . . .118
Updating the firmware . . . . . . . . . . . . . . . . . . . . . .118
iv ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Using the EasyUpdate Firmware Updater tool . . . . . . . . . . . .119
Starting the backup UEFI firmware . . . . . . . . . . . . . . . . .119
Using the Integrated Management Module . . . . . . . . . . . . . .119
IBM Advanced Settings Utility program . . . . . . . . . . . . . . . . 121
Installing ThinkServer EasyManage software . . . . . . . . . . . . . 121
Installation requirements . . . . . . . . . . . . . . . . . . . . 121
Installation order . . . . . . . . . . . . . . . . . . . . . . . 122
Installing Windows 2003 components on the Core Server . . . . . . . . 122
Installing Windows 2008 32-bit components . . . . . . . . . . . . . 123
Uninstalling the LANDesk Software Agent . . . . . . . . . . . . . 123
Using the remote presence capability and blue-screen capture . . . . . . . 124
Enabling the remote presence feature . . . . . . . . . . . . . . . 124
Obtaining the IP address for the Web-based interface access . . . . . . 124
Logging on to the Web interface . . . . . . . . . . . . . . . . . 125
Chapter 7. Solving problems . . . . . . . . . . . . . . . . . . . 127
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . 127
POST beep codes . . . . . . . . . . . . . . . . . . . . . . . 127
POST error codes . . . . . . . . . . . . . . . . . . . . . . . 128
Troubleshooting tables . . . . . . . . . . . . . . . . . . . . . 129
EasyStartup problems . . . . . . . . . . . . . . . . . . . . . 129
CD-RW/DVD drive problems . . . . . . . . . . . . . . . . . . 130
General problems . . . . . . . . . . . . . . . . . . . . . . 130
Hard disk drive problems . . . . . . . . . . . . . . . . . . . . 131
Intermittent problems . . . . . . . . . . . . . . . . . . . . . 131
USB keyboard, mouse, or pointing-device problems . . . . . . . . . . 132
Memory problems . . . . . . . . . . . . . . . . . . . . . . 134
Microprocessor problems . . . . . . . . . . . . . . . . . . . . 135
Monitor problems . . . . . . . . . . . . . . . . . . . . . . 136
Optional-device problems . . . . . . . . . . . . . . . . . . . 138
Power problems . . . . . . . . . . . . . . . . . . . . . . . 138
Serial port problems . . . . . . . . . . . . . . . . . . . . . 140
Software problems . . . . . . . . . . . . . . . . . . . . . . 141
Universal Serial Bus (USB) port problems . . . . . . . . . . . . . 142
Video problems . . . . . . . . . . . . . . . . . . . . . . . 142
EasyLED Diagnostics . . . . . . . . . . . . . . . . . . . . . . 142
Diagnosing problems using EasyLED Diagnostics . . . . . . . . . . 143
EasyLED LEDs . . . . . . . . . . . . . . . . . . . . . . . 143
Power-supply diagnostics . . . . . . . . . . . . . . . . . . . . 148
Appendix A. Getting help and technical assistance . . . . . . . . . . 151
Before you call . . . . . . . . . . . . . . . . . . . . . . . . 151
Using the documentation . . . . . . . . . . . . . . . . . . . . . 151
Getting help and information from the World Wide Web . . . . . . . . . 151
Calling for service . . . . . . . . . . . . . . . . . . . . . . . 152
Using other services . . . . . . . . . . . . . . . . . . . . . . 152
Purchasing additional services . . . . . . . . . . . . . . . . . . . 153
Lenovo product service . . . . . . . . . . . . . . . . . . . . . 153
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . 155
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Important notes . . . . . . . . . . . . . . . . . . . . . . . . 156
Product recycling and disposal . . . . . . . . . . . . . . . . . . 157
Compliance with Republic of Turkey Directive on the Restriction of Hazardous
Substances . . . . . . . . . . . . . . . . . . . . . . . . . 158
Recycling statements for Japan . . . . . . . . . . . . . . . . . . 158
Contents v
Battery return program . . . . . . . . . . . . . . . . . . . . . 159
German Ordinance for Work gloss statement . . . . . . . . . . . . . 160
Electronic emissions notices . . . . . . . . . . . . . . . . . . . 160
Federal Communications Commission (FCC) statement . . . . . . . . 160
Industry Canada Class A emission compliance statement . . . . . . . . 161
Avis de conformité à la réglementation d'Industrie Canada . . . . . . . 161
Australia and New Zealand Class A statement . . . . . . . . . . . . 161
United Kingdom telecommunications safety requirement . . . . . . . . 161
European Union EMC Directive conformance statement . . . . . . . . 161
German Class A compliance statement . . . . . . . . . . . . . . 161
Japanese Voluntary Control Council for Interference (VCCI) statement 163
Taiwanese Class A warning statement . . . . . . . . . . . . . . . 163
Chinese Class A warning statement . . . . . . . . . . . . . . . . 163
Korean Class A warning statement . . . . . . . . . . . . . . . . 163
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
vi ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
© Lenovo 2009. Portions © IBM Corp. 2007. vii
Important:
Each caution and danger statement in this document is labeled with a number. This
number is used to cross reference an English-language caution or danger
statement with translated versions of the caution or danger statement in the Safety
Information document.
For example, if a caution statement is labeled “Statement 1”, translations for that
caution statement are in the Safety Information document under “Statement 1.”
Be sure to read all caution and danger statements in this document before you
perform the procedures. Read any additional safety information that comes with the
server or optional device before you install the device.
Attention: The information in this document regarding installing and removing
power supplies and connecting and disconnecting power refers to ac power
supplies only. If the server contains dc power supplies, see the documentation that
comes with the dc power supplies. In a dc power environment, only trained service
personnel other than Lenovo service technicians are authorized to connect or
disconnect power to the dc power supply and to install and remove a dc power
supply.
viii ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Statement 1:
DANGER
Electrical current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
5. Turn device ON.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
Safety ix
Statement 2:
CAUTION:
When replacing the lithium battery, use only the battery recommended by the
manufacturer. If your system has a module containing a lithium battery,
replace it only with the same module type made by the same manufacturer.
The battery contains lithium and can explode if not properly used, handled, or
disposed of.
Do not
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
x ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Statement 3:
CAUTION:
When laser products (such as CD drives, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3A or Class 3B laser
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
Safety xi
Statement 4:
≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
xii ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Statement 26:
CAUTION:
Do not place any object on top of rack-mounted devices.
Safety xiii
This server is suitable for use on an IT power-distribution system whose maximum
phase-to-phase voltage is 240 V under any distribution fault condition.
Important: This product is not suitable for use with visual display workplace
devices according to Clause 2 of the German Ordinance for Work with Visual
Display Units.
xiv ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Chapter 1. Introduction
This Installation and User Guide is intended to use with your Lenovo® ThinkServer™
RD220 Types 3729, 3779, 3797, and 3798 server. This document contains
information about:
v Setting up and cabling the server
v Starting and the server
v Installing options and replacing customer replaceable units (CRUs)
v Solving problems
The server comes with the ThinkServer EasyStartup DVD to help you configure the
hardware, install device drivers, and install the operating system.
The server comes with a limited warranty. For information about the terms of the
warranty and getting service and assistance, see the Warranty and Support
Information document on the ThinkServer Documentation DVD. You can obtain
up-to-date information about the server and other Lenovo products at
http://www.lenovo.com/thinkserver.
Record information about the server in the following table. You will need this
information when you register the server with Lenovo.
Product name ThinkServer RD220
Machine type 3729, 3779, 3797, and 3798
Model number _____________________________________________
Serial number _____________________________________________
The model number and serial number are on the ID label 1 on the bezel, as
shown in the following illustration.
Note: The illustration in this document might differ slightly from your hardware.
For a list of supported optional devices for the server, see http://www.lenovo.com/
thinkserver.
© Lenovo 2009. Portions © IBM Corp. 2007. 1
Notices and statements in this document
The caution and danger statements that appear in this document are also in the
multilingual Safety Information document, which is on the Lenovo ThinkServer
Documentation DVD. Each statement is numbered for reference to the
corresponding statement in the Safety Information document.
The following notices and statements are used in this document:
v Note: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
Related documentation
The Lenovo ThinkServer Documentation DVD contains documentation for the
server in Portable Document Format (PDF). The Lenovo ThinkServer
Documentation DVD requires the following minimum hardware and software:
v Adobe® Acrobat Reader 5.0 (or later) or xpdf, which comes with Linux® operating
systems
The following table describes the content and location of documentation that is
provided with your server.
Table 1.
Document Description Location
Read Me First This document directs you to the
ThinkServer Documentation DVD for
complete warranty and support information.
printed, provided
in server
packaging
Important Notices This document includes safety and legal
notices that you are expected to read
before using the server.
printed, provided
in server
packaging
Rack Installation instructions This document provides instructions on
how to install your server in a rack.
English is printed
and provided in
server
packaging.
Additional
languages are
provided on the
ThinkServer
Documentation
DVD and on the
Lenovo Support
Web site.
2 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Table 1. (continued)
Document Description Location
Hardware Maintenance
Manual
This document provides diagnostic
information, parts listing, and replacement
procedures for all field replaceable units
(parts replaced by trained service
personnel) as well as all customer
replaceable units (CRUs).
Lenovo Support
Web site:
http://
www.lenovo.com/
support
Warranty and Support
Information
This document includes the warranty
statement and information about how to
contact Lenovo Support.
Available on the
ThinkServer
Documentation
DVD.
Safety Information This document includes translations of all
of the safety statements used in the
ThinkServer documentation.
Available on the
ThinkServer
Documentation
DVD.
Chapter 1. Introduction 3
4 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Chapter 2. Server setup roadmap
The installation process varies depending on the configuration of the server when it
was delivered. In some cases, the server is fully configured and just needs to be
installed in the rack, connected to power and the network, and started. In other
cases, the server needs to have hardware features installed, requires hardware and
firmware configuration, and requires the operating system to be installed.
Table 2. Server setup roadmap
Task Where to find information
Unpack Chapter 3, “What is included with your server,” on page 7
Install hardware
features
Chapter 5, “Installing optional devices and replacing customer
replaceable units,” on page 33
Install in the rack Rack Installation instructions (printed and on ThinkServer
Documentation DVD)
Connect Ethernet cable
and power cords to
network and power
connectors
“Rear view” on page 22
Start the server to
verify operation
“Turning on the server” on page 31
Review UEFI settings
and customize as
needed.
“Starting the Setup Utility program” on page 104
Configure RAID
controllers and arrays
“RAID controllers” on page 110
Check for firmware
updates.
“Using the EasyUpdate Firmware Updater tool” on page 119
Install operating system
and basic drivers
“Using the ThinkServer EasyStartup DVD” on page 114
Install any additional
drivers needed for
added features
Refer to the instructions that came with the hardware option.
Configure Ethernet
settings in operating
system
See the operating system help. This step is not required if the
operating system was installed using the ThinkServer EasyStartup
program.
Test Integrated
Management Module
(requires the IMM
Premium option)
“Using the Integrated Management Module” on page 119
Install remote
management
applications
“Installing ThinkServer EasyManage software” on page 121
Install applications Refer to the documentation that accompanies the applications that
you want to install.
© Lenovo 2009. Portions © IBM Corp. 2007. 5
6 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Chapter 3. What is included with your server
The RD220 server package includes the server, rail kit and rail kit instructions, as
well as printed documentation, the ThinkServer Documentation DVD, and software
media.
1 Power cord
2 Cable management arm
3 Rail kit
4 Server
Features and technologies
The RD220 server offers the following features and technologies:
v UEFI-compliant server firmware
UEFI replaces the basic input/output system (BIOS) and defines a standard
interface between the operating system, platform firmware, and external devices.
UEFI-compliant servers are capable of booting UEFI-compliant operating
systems, BIOS-based operating systems, and BIOS-based adapters as well as
UEFI-compliant adapters.
Note: This server does not support DOS.
v Integrated Management Module
The Integrated Management Module (IMM) combines service processor
functions, video controller, and (when IMM Premium is installed) remote presence
function in a single chip. The IMM provides advanced service-processor control,
monitoring, and alerting function. If an environmental condition exceeds a
threshold or if a system component fails, the IMM lights LEDs to help you
diagnose the problem, records the error in the event log, and alerts you to the
problem. IMM Premium provides a virtual presence capability for remote server
management capabilities. The IMM provides remote server management through
industry-standard interfaces:
– Intelligent Platform Management Interface (IPMI) version 2.0
– Simple Network Management Protocol (SNMP) version 3
© Lenovo 2009. Portions © IBM Corp. 2007. 7
– Common Information Model (CIM)
– Web browser
v
Remote presence capability and blue-screen capture
IMM Premium is required to enable the remote presence and blue-screen
capture features. The remote presence feature provides the following functions:
– Remotely viewing video with graphics resolutions up to 1280 x 1024 at 75 Hz,
regardless of the system state
– Remotely accessing the server, using the keyboard and mouse from a remote
client
– Mapping the CD or DVD drive, diskette drive, and USB flash drive on a
remote client, and mapping ISO and diskette image files as virtual drives that
are available for use by the server
– Uploading a diskette image to the IMM memory and mapping it to the server
as a virtual drive
The blue-screen capture feature captures the video display contents before the
IMM restarts the server when the IMM detects an operating-system hang
condition. A system administrator can use the blue-screen capture to assist in
determining the cause of the hang condition.
v IBM® Advanced Settings Utility (ASU) program
Use this program as an alternative to the UEFI Setup Utility for modifying UEFI
settings. Use the ASU program online or out of band to modify UEFI settings
from the command line without the need to restart the server to access the UEFI
Setup Utility program. For more information about using this program, see “IBM
Advanced Settings Utility program” on page 121.
v Preboot diagnostics programs
The preboot diagnostics programs are stored on the integrated USB memory. It
collects and analyzes system information to aid in diagnosing server problems.
The diagnostics programs collect the following information about the server:
– System configuration
– Network interfaces and settings
– Installed hardware
– EasyLED diagnostics status
– Service processor status and configuration
– Vital product data, firmware, and UEFI (formerly BIOS) configuration
– Hard disk drive health
– RAID controller configuration
– Event logs for RAID controllers and service processors
The diagnostics programs create a merged log that includes events from all
collected logs. The information is collected into a file that you can send to service
and support. Additionally, you can view the information locally through a
generated text report file. You can also copy the log to a removable media and
view the log from a Web browser.
For additional information about preboot diagnostics programs, see the Hardware
Maintenance Manual.
v EasyStartup DVD
The ThinkServer EasyStartup program guides you through the configuration of
the hardware, the RAID controller, and the installation of the operating system
and device drivers.
v EasyManage DVD
8 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
The ThinkServer EasyManage program helps you manage and administer your
servers and clients through remote problem notification as well as monitoring and
alerting.
v Integrated network support
The server comes with two integrated Broadcom Gigabit Ethernet controllers,
which support connection to a 10-Mbps, 100-Mbps, or 1000-Mbps network. For
more information, see “Configuring the Gigabit Ethernet controller” on page 118.
v Large data-storage and hot-swap capability
The server supports up to eight or twelve 2.5-inch hot-swap hard disk drives in
the hot-swap bays (depending on the model and optional devices installed). With
the hot-swap feature, you can add, remove, or replace hard disk drives without
turning off the server.
v EasyLED diagnostics
EasyLED diagnostics provides LEDs to help you diagnose problems. For more
information, see “EasyLED diagnostics panel” on page 16
v Memory mirroring
Memory mirroring improves the availability of memory by writing information to
the main memory and redundant locations in a mirrored pair of DIMMs.
v Large system-memory capacity
The memory bus supports up to 128 GB of system memory. The memory
controller supports error correcting code (ECC) for up to 16 industry-standard
PC3-10600R-999 (single-rank or dual-rank), 800, 1067, and 1333 MHz, DDR3
(third-generation double-data-rate), registered, synchronous dynamic random
access memory (SDRAM) dual inline memory modules (DIMMs).
v PCI adapter capabilities
The server supports up to four PCI interface slots. For more information, see
“Installing a PCI adapter” on page 56.
v Redundant connection
The addition of the optional Ethernet daughter card provides failover capability to
a redundant Ethernet connection with the applicable application installed. If a
problem occurs with the primary Ethernet connection and the optional Ethernet
daughter card is installed on the server, all Ethernet traffic that is associated with
the primary connection is automatically switched to the optional redundant
Ethernet daughter card connection. If the applicable device drivers are installed,
this switching occurs without data loss and without user intervention.
v Redundant cooling and power capabilities
The server supports three hot-swap fans, which provide redundant cooling.
Redundant cooling enables continued operation if one of the fans fails. The
server supports up to two 675-watt ac power supplies, which provide redundancy
and hot-swap capability for a typical configuration. If the maximum load on the
server is less than 675 watts and a problem occurs with one of the power
supplies, the other power supply can meet the power requirements.
v RAID support
The server supports an internal RAID SAS Controller, which is required for you to
use the hot-swap hard disk drives and to create redundant array of independent
disks (RAID) configurations.
v TCP/IP offload engine (TOE) support
The Ethernet controllers in the server support TOE, which is a technology that
offloads the TCP/IP flow from the microprocessors and I/O subsystem to increase
the speed of the TCP/IP flow. When an operating system that supports TOE is
Chapter 3. What is included with your server 9
running on the server and TOE is enabled, the server supports TOE operation.
See the operating-system documentation for information about enabling TOE.
Note: As of the date of this document, the Linux operating system does not
support TOE.
Specifications
The following information is a summary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.
Racks are marked in vertical increments of 4.45 cm (1.75 inches). Each increment
is referred to as a unit, or “U.” A 1-U-high device is 1.75 inches tall.
Notes:
1. Power consumption and heat output vary depending on the number and type of
optional features that are installed and the power-management optional features
that are in use.
2. The sound levels were measured in controlled acoustical environments
according to the procedures specified by the American National Standards
Institute (ANSI) S12.10 and ISO 7779 and are reported in accordance with ISO
9296. Actual sound-pressure levels in a given location might exceed the
average values stated because of room reflections and other nearby noise
sources. The declared sound-power levels indicate an upper limit, below which
a large number of computers will operate.
10 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Table 3. Features and specifications
Microprocessor:
v Dual Core or Quad Core Intel® Xeon,
with integrated memory controller and
Quick Path Interconnect (QPI)
architecture
v Designed for XBGA 1366 socket
v Scalable up to four cores
v 32 KB instruction cache, 32 KB data
cache, and 8 MB cache that is shared
among the cores
v Support for up to two microprocessors
v Support for Intel Extended Memory 64
Technology (EM64T)
Note:
v Use the Setup utility to determine the
type and speed of the microprocessors.
v For a list of supported microprocessors,
see http://www.lenovo.com/thinkserver
Memory:
v Sixteen DIMM connectors (eight per
microprocessor)
v Minimum: 1 GB DIMM per
microprocessor
v Maximum: 96 GB
v Type: Registered ECC double-data-rate
3 (DDR3) -800, -1066, and -1033
DIMMs only (PC3–10600R-999,
PC3–8500R-777)
v Sizes:
– 1 GB single-rank, 2 GB single-rank or
dual-rank, 4 GB dual-rank
(PC3–10600R-999)
– 8 GB quad-rank (PC3–8500R-777)
Drives:
CD/DVD: SATA interface 24x CD-RW/ 8x
DVD combination
Expansion bays:
Eight 2.5-inch SAS hot-swap hard disk
drive bays with option to add 4 more
2.5-inch SAS hot-swap hard disk drive
bays
Expansion slots:
v Two PCI Express riser cards with two
PCI Express x8 slots (x8 lanes) each,
standard
v Support for the following optional riser
cards:
– One PCI Express x16 slot (x16
lanes)
Hot-swap fans:
Three. Provide redundant cooling.
Hot-swap power supplies:
675 watts (100 - 240 V ac)
v Minimum: One
v Maximum: Two - provide redundant
power
Size (2 U):
v Height: 85.2 mm (3.346 in.)
v Depth: EIA flange to rear - 698 mm
(27.480 in.), Overall - 729 mm (28.701
in.)
v Width: With top cover - 443.6 mm
(17.465 in.), With front bezel - 482.0
mm (18.976 in.)
v Weight: approximately 21.09 kg (46.5
lb) to 29.03 kg (64 lb) depending upon
configuration
Integrated functions:
v Integrated Management Module (IMM),
which provides service processor
control and monitoring functions, video
controller, and (when IMM Premium is
installed) remote keyboard, video,
mouse, and remote hard disk drive
capabilities
v Dedicated or shared management
network connections
v Six-port Serial ATA (SATA) controller
v Serial over LAN (SOL) and serial
redirection over Telnet or Secure Shell
(SSH)
v One systems-management RJ-45 for
connection to a dedicated
systems-management network
v Support for remote management
presence through a virtual media key
(IMM Premium)
v One Broadcom dual-port 10/100/1000
Ethernet controller with TCP/IP Offload
Engine (TOE) support (second identical
Ethernet controller on an optional
internal adapter card)
v One serial port, shared with the
Integrated Management Module (IMM)
v Four Universal Serial Bus (USB) ports
(two on front, two on rear of server),
v2.0 supporting v1.1, plus one or more
dedicated internal USB ports on the
SAS riser card
v Two video ports (one on front and one
on rear of server)
Note: Maximum video resolution 1600
x 1200 at 60Hz
v One SATA tape connector, one USB
tape connector, and one tape power
connector on SAS riser card (some
models)
Note: In messages and documentation,
the term service processor refers to the
Integrated Management Module (IMM)
Video controller:
v Matrox G200 video on system board
v Compatible with SVGA and VGA
v 8 MB DDR2 SDRAM video memory
RAID controller:
v ServeRAID™-BR10i SAS/SATA Controller
that supports RAID levels 0, 1, 1E
(standard)
v Upgradeable to ServeRAID-MR10i
SAS/SATA Controller, which supports
RAID levels 0, 1, 5, 6, 10, 50, 60
Note: The RAID controllers are installed in
a PCI Express x8 mechanical slot (x4
electrical); however, the controllers run at x4
bandwidth.
Environment:
v Air temperature:
– Server on: 10° to 35°C (50.0° to
95.0°F); altitude: 0 to 914.4 m (3000
ft). Decrease system temperature by
0.75°C for every 1000-foot increase in
altitude.
– Server off: 10° to 43°C (50.0° to
109.4°F); maximum altitude: 2133 m
(7000 ft)
– Shipment: -40° to +60°C (-40° to
140°F); maximum altitude: 2133 m
(7000 ft)
v
Humidity:
– Server on/off: 8% to 80%
– Shipment: 5% to 100%
Acoustical noise emissions:
v Declared sound power, idle: 6.3 bel
v Declared sound power, operating: 6.5 bel
Heat output:
Approximate heat output in British thermal
units (Btu) per hour:
v Minimum configuration: 307 Btu per hour
(194 watts)
v Maximum configuration: 2662 Btu per
hour (675 watts)
Electrical input with hot-swap ac power
supplies:
v Sine-wave input (50-60 Hz) required
v Input voltage range automatically selected
v Input voltage low range:
– Minimum: 100 V ac
– Maximum: 240 V ac
v
Input voltage high range:
– Minimum: 200 V ac
– Maximum: 240 V ac
v
Input kilovolt-amperes (kVA)
approximately:
– Minimum: 0.12 kVA
– Maximum: 0.78 kVA
Chapter 3. What is included with your server 11
Software
Lenovo provides software to help get your server up and running.
EasyStartup
The ThinkServer EasyStartup program simplifies the process of your RAID
controller and installing supported Windows® and Linux operating systems and
device drivers on your server.The EasyStartup program is provided with your server
on DVD. The DVD is self starting (bootable). The User Guide for the EasyStartup
program is on the DVD and can be accessed directly from the program's interface.
For additional information, see “Using the ThinkServer EasyStartup DVD” on page
114.
EasyManage
The ThinkServer EasyManage Core Server provides centralized hardware and
software inventory management and secure automated system management
through a centralized console. The ThinkServer EasyManage Agent enables other
clients on the network to be managed by the centralized console. The ThinkServer
EasyManage Core Server is supported on 32-bit Windows Server 2003 and 32-bit
Windows Server 2008 products. The ThinkServer EasyManage Agent is supported
on 32-bit and 64-bit Windows, Red Hat, and SUSE operating systems.
Reliability, availability, and serviceability features
Three important computer design features are reliability, availability, and
serviceability (RAS). The RAS features help to ensure the integrity of the data that
is stored in the server, the availability of the server when you need it, and the ease
with which you can diagnose and correct problems.
Your server has the following RAS features:
v 1-year parts and 1-year labor or 3-year labor and 3-year labor limited warranty
v Automatic error retry and recovery
v Automatic restart on nonmaskable interrupt (NMI)
v Automatic restart after a power failure
v Backup basic input/output system switching under the control of the Integrated
Management Module (IMM)
v Built-in monitoring for fan, power, temperature, voltage, and power-supply
redundancy
v Cable-presence detection on most connectors
v Advanced ECC memory protection
v Diagnostic support for RAID and Ethernet adapters
v Error codes and messages
v Error correcting code (ECC) L2 cache and system memory
v Hot-swap cooling fans with speed-sensing capability
v Hot-swap hard disk drives
v Information and EasyLED diagnostics LED panels
v Integrated Management Module (IMM)
v Menu-driven setup, system configuration, and redundant array of independent
disks (RAID) configuration programs
v Microprocessor built-in self-test (BIST), internal error signal monitoring,
configuration checking, and microprocessor and voltage regulator module failure
identification through EasyLED diagnostics
v Memory mirroring support (hot-sparing and memory mirroring are mutually
exclusive of each other)
v Redundant Ethernet capabilities with failover support
12 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
v Parity checking on the small computer system interface (SCSI) bus and PCI
buses
v Power management: Compliance with Advanced Configuration and Power
Interface (ACPI)
v Power-on self-test (POST)
v Hardware Failure Protection alerts on memory, microprocessors, SCSI hard disk
drives, fans, and power supplies
v Redundant hot-swap power supplies and redundant hot-swap fans (some
models)
v Redundant Network Interface Card (NIC) support
v Remind button to temporarily turn off the system-error LED
v Remote system problem-determination support
v ROM-based diagnostics
v ROM checksums
v Serial Presence Detection (SPD) on memory, VPD, power supply, and hard disk
drives backplane
v Single-DIMM isolation of excessive correctable error or multi-bit error by the
Unified Extensible Firmware Interface (UEFI- (formerly called BIOS))
v Standby voltage for system-management features and monitoring
v Startup (boot) from LAN through remote initial program load (RIPL) or dynamic
host configuration protocol/boot protocol (DHCP/BOOTP)
v System auto- from the configuration menu
v System-error logging (POST and IMM)
v System-management monitoring through the Inter IC protocol
v Upgradeable POST, Unified Extensible Firmware Interface (UEFI), diagnostics,
IMM firmware, and read-only memory (ROM) resident code, locally or over the
LAN
v Vital product data (VPD) on microprocessors, system board, power supplies,
SAS/SATA (hot-swap-drive) backplane, and power backplane
Chapter 3. What is included with your server 13
14 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Chapter 4. Server controls, LEDs, and power
This section describes the controls and light-emitting diodes (LEDs) and how to turn
the server on and off.
Front view
The following illustration shows the controls, light-emitting diodes (LEDs), and
connectors on the front of the server.
1 Hard disk drive status LED (amber) 8 CD/DVD drive (optical drive)
2 Hard disk drive activity LED (green) 9 CD/DVD eject button
3 Video connector 10 CD/DVD drive activity LED
4 USB 1 connector 11 Bay 1
5 USB 2 connector 12 Hard disk drive bays
6 Operator information panel 13 Bay 0
7 Rack release latch 14 Rack release latch
Hard disk drive activity LED: Each hot-swap hard disk drive has an activity LED.
When this LED is flashing, it indicates that the drive is in use.
Hard disk drive status LED: Each hot-swap hard disk drive has a status LED.
When this LED is lit, it indicates that the drive has failed. When this LED is flashing
slowly (one flash per second), it indicates that the drive is being rebuilt as part of a
RAID configuration. When the LED is flashing rapidly (three flashes per second), it
indicates that the controller is identifying the drive.
Video connector: Connect a monitor to this connector. The video connectors on
the front and rear of the server can be used simultaneously.
USB connectors: Connect a USB device, such as USB mouse, keyboard, or other
USB device, to either of these connectors.
Operator information panel: This panel contains controls, LEDs, and connectors.
For information about the controls, LEDs, and connectors on the operator
information panel, see “Operator information panel” on page 16.
CD/DVD-eject button: Press this button to release a CD or DVD from the
CD-RW/DVD drive.
CD/DVD drive activity LED: When this LED is lit, it indicates that the CD-RW/DVD
drive is in use.
© Lenovo 2009. Portions © IBM Corp. 2007. 15
Rack release latches: Press these latches to release the server from the rack.
Operator information panel
The following controls, LEDs, and connectors are on the operator information panel:
1 Power-control button cover 6 Release latch
2 Ethernet icon LED 7 Locator button/locator LED
3 Ethernet activity LEDs 8 Ethernet activity LEDs
4 Information LED 9 Power-control button/power-on LED
5 System-error LED
v Ethernet icon LED: This LED lights the Ethernet icon.
v Ethernet activity LEDs: When any of these LEDs is lit, it indicates that the
server is transmitting to or receiving signals from the Ethernet LAN that is
connected to the Ethernet port that corresponds to that LED.
v Information LED: When this LED is lit, it indicates that a noncritical event has
occurred. An LED on the diagnostics panel is also lit to help isolate the error.
v System-error LED: When this LED is lit, it indicates that a system error has
occurred. An LED on the diagnostics panel is also lit to help isolate the error.
v Release latch: Slide this latch to the left to access the diagnostics panel, which
is behind the operator information panel.
v Power-control button and power-on LED: Press this button to turn the server
on and off manually or to wake the server from a reduced-power state. The
states of the power-on LED are as follows:
Off: AC power is not present, or the power supply or the LED itself has failed.
Flashing rapidly (4 times per second): The server is turned off and is not
ready to be turned on. The power-control button is disabled. Approximately 3
minutes after the server is connected to ac power, the power-control button
becomes active.
Flashing slowly (once per second): The server is turned off and is ready to
be turned on. You can press the power-control button to turn on the server.
Lit: The server is turned on.
Fading on and off: The server is in a reduced-power state. To wake the
server, press the power-control button or use the IMM Web interface. For
information about logging on to the IMM Web interface, see “Logging on to
the Web interface” on page 125.
EasyLED diagnostics panel
The EasyLED diagnostics panel is located on the top of the operator information
panel.
To access the diagnostics panel, slide the blue release button on the operator
information panel to the left. Pull forward on the operator panel until the hinge of the
panel is free of the server chassis. Then pull down on the operator panel, so that
you can view the diagnostics panel information.
16 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
1 Operator information panel
2 Diagnostic LEDs
3 Release latch
The following illustration shows the controls and LEDs on the diagnostics panel.
Note: Diagnostics LEDs remain lit only while the server is connected to power.
A checkpoint code (See checkpoint code display 1) is either a byte or a word
value produced by UEFI and sent to the I/O port indicating the point at which the
system stopped during the boot block and Power-On Self Test (POST). It does not
provide error codes or suggest replacement components. These codes can be used
by Lenovo Support for more in depth troubleshooting.
v Remind button: This button places the system-error LED on the front panel into
Remind mode. In Remind mode, the system-error LED flashes once every 2
seconds until the problem is corrected, the system is restarted, or a new problem
occurs.
By placing the system-error LED indicator in Remind mode, you acknowledge
that you are aware of the last failure but will not take immediate action to correct
the problem. The remind function is controlled by the IMM.
v NMI button: Press this button to force a nonmaskable interrupt to the
microprocessor, if directed to do so by service and support.
v Check-point code display: During POST, this display indicates server firmware
progress. The display does not provide error codes or suggest components to be
replaced. Checkpoint codes can be used by Lenovo Support for further
troubleshooting. See the Hardware Maintenance Manual for more information
about checkpoint codes.
Chapter 4. Server controls, LEDs, and power 17
There are two types of checkpoint codes: field programmable gate array (FPGA)
hardware checkpoint codes and UEFI checkpoint codes. The UEFI checkpoint
codes might change because of code sequence and timing changes or when the
server firmware is updated.
v Reset button: Press this button to reset the server and run the power-on
self-test (POST). You might have to use a pen or the end of a straightened paper
clip to press the button. The reset button is in the lower right-hand corner of the
diagnostics panel.
For more information about EasyLED diagnostics, see the Hardware Maintenance
Manual.
The following table lists the LEDs on the EasyLED diagnostics panel and suggested
actions to solve the detected problems.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
LED Description Action
None, but
the
system-
error LED
is lit.
An error has occurred and cannot be
diagnosed, or the IMM has failed. The
error is not represented by an EasyLED
diagnostics LED.
Use the Setup utility to check the system-event log for
information about the error.
OVER
SPEC
The server was shut down due to a
power-supply overload condition on one
of the power channels. The power
supplies are using more power than the
maximum rating.
1. If any of the 12v power channel error LEDs (A, B, C, D, E,
or AUX) on the system board are lit also, see “Power
problems” on page 138. (See “System-board LEDs” on
page 27 for the location of the power channel error LEDs.)
2. Check the power supply LEDs for an error indication (AC
LED and DC LED are not both lit, or the power-supply error
LED is lit). Swap power supplies 1 and 2 with each other.
v If the error follows the power supply, replace the failed
power supply.
v If the error remains with the power bay, (trained service
technician only) replace the system board.
3. Remove optional devices from the server.
LOG An error message has been written to
the system-event log
Check the IMM system event log and the system-error log for
information about the error. Replace any components that are
identified in the error logs.
LINK Reserved.
PS A power supply has failed. 1. Check the power supply LEDs for an error indication (AC
LED and DC LED are not both lit). See Table 16 on page
149 for more information.
2. Make sure that the failing power supply is correctly seated.
3. Replace the failed power supply.
18 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
LED Description Action
PCI An error has occurred on a PCI bus or
on the system board. An additional LED
will be lit next to a failing PCI slot.
1. Check the LEDs on the PCI slots to identify the component
that is causing the error.
2. Check the system-event log for information about the error.
3. If you cannot isolate the failing adapter through the LEDs
and the information in the system-event log, remove one
adapter at a time from the failing PCI bus, and restart the
server after each adapter is removed.
4. Call for service.
SP™ The service processor (the IMM) has
failed.
1. Remove power from the server; then, reconnect the server
to power and restart the server.
2. Update the firmware on the IMM.
3. Call for service
FAN A fan has failed, is operating too slowly,
or has been removed. The TEMP LED
might also be lit.
Replace the failing fan, which is indicated by a lit LED near the
fan connector on the system board.
TEMP The system temperature has exceeded
a threshold level. A failing fan can
cause the TEMP LED to be lit.
1. Check the error log to identify where the over-temperature
condition was measured. If a fan has failed, replace it.
2. Make sure that the room temperature is not too high. See
Table 3 on page 11 for temperature information.
3. Make sure that the air vents are not blocked.
4. Call for service.
Chapter 4. Server controls, LEDs, and power 19
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
LED Description Action
MEM When only the MEM LED is lit, a
memory error has occurred.
When the MEM and CNFG LEDs are
lit, the memory configuration is not
valid.
1. Determine whether the CNFG LED is also lit. If it is, run the
memory test exerciser to isolate the problem (see Hardware
Maintenance Manual for more information).
a. If the test reports that a memory error has occurred,
replace the failing DIMM, which is indicated by the lit
LED on the system board.
b. If the test reports the memory configuration is invalid,
repopulate the DIMMs to a supported configuration.
2. If the CNFG LED is not lit, one of the following conditions
should be present:
v The server did not boot and a failing DIMM LED is lit.
a. Check for a PFA log event in the System Event Log
(SEL)
b. Reseat the DIMM.
c. If the problem remains, move the DIMM to a different
slot.
1) If the DIMM LED lights up on the system board
that corresponds to this new DIMM socket,
replace the DIMM.
2) If the DIMM LED lights up on the system board
that corresponds to the original DIMM socket,
replace the system board (trained service
technician only).
v
The server booted and the failing DIMM is disabled and
the LED is lit.
a. If the LEDs are lit by two DIMMs, check the System
Event Log for PFA on one of the DIMMs, then replace
that DIMM. Otherwise, replace both DIMMs.
b. If the LED is lit by only one DIMM, replace that
DIMM.
c. Re-enable the DIMM sockets in the server firmware
settings.
NMI A nonmaskable interrupt has occurred,
or the NMI button has been pressed.
Check the system-event log for information about the error.
CNFG A hardware configuration error has
occurred. (This LED is used with the
MEM and the CPU LEDs.)
20 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
LED Description Action
CPU When only the CPU LED is lit, a
microprocessor has failed.
When the CPU and CNFG LEDs are lit,
the microprocessor configuration is not
valid.
1. Determine whether the CNFG LED is also lit. If the CNFG
LED is not lit, a microprocessor has failed.
a. Make sure that the failing microprocessor, which is
indicated by a lit LED on the system board, is installed
correctly. See the Hardware Maintenance Manual for
information about installing a microprocessor.
b. If the failure remains, call service.
2. If the CNFG LED is lit, then an invalid microprocessor
configuration has occurred.
a. Make sure that the microprocessors are compatible with
each other. They must match in speed and cache size.
To compare the microprocessor information, run the
Setup utility and select System Information, then select
System Summary, and then select Processor Details.
b. (Trained service technician only) Replace an
incompatible microprocessor.
c. If the failure remains, call for service.
VRM Reserved.
DASD A hard disk drive error has occurred. A
hard disk drive has failed or is missing.
1. Check the LEDs on the hard disk drives for the drive with a
lit status LED and reseat the hard disk drive.
2. Reseat the hard disk drive backplane.
3. Remove and reinstall the hard disk drive backplanes. See
the Hardware Maintenance Manual for information about
removing and installing a hard disk drive backplane.
4. Replace the hard disk drive backplane for the failing drive or
drives.
5. Call for service.
RAID Reserved
BRD An error has occurred on the system
board.
1. Check the LEDs on the system board to identify the
component that is causing the error.
2. Check the system-event log for information about the error.
3. Replace any failed or missing replaceable components,
such as the battery or PCI riser-card assembly.
4. If a voltage regulator has failed, replace the system board.
Chapter 4. Server controls, LEDs, and power 21
Rear view
The following illustration shows the connectors and LEDs on the rear of the server.
1 Ethernet 3 (optional) connector 7 USB 3 connector
2 Ethernet 4 (optional) connector 8 Serial connector
3 Power supply 1 connector 9 Video connector
4 Power supply 2 connector 10 Ethernet 2 connector
5 Power cord connectors 11 Ethernet 1 connector
6 USB 4 connector 12 Systems-management (Ethernet)
Ethernet connectors: Use any of these connectors to connect the server to a
network.
Power-cord connector: Connect the power cord to this connector.
USB connectors: Connect a USB device, such as USB mouse, keyboard, or other
USB device, to any of these connectors.
Serial connector: Connect a 9-pin serial device to this connector. The serial port is
shared with the Integrated Management Module (IMM). The IMM can take control of
the shared serial port to perform text console redirection and to redirect serial
traffic, using Serial over LAN (SOL).
Video connector: Connect a monitor to this connector. The video connectors on
the front and rear of the server can be used simultaneously.
Note: The maximum video resolution is 1280 x 1024 at 75 Hz.
Systems-management Ethernet connector: Use this connector to connect the
server to a network for systems-management information control. This connector is
used only by the IMM.
22 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
The following illustration shows the LEDs on the rear of the server:
1 Ethernet activity LED 5 Power-supply error LED (amber)
2 Ethernet link LED 6 System-error LED (amber)
3 AC power LED (green) 7 Locator LED (blue)
4 DC power LED (green) 8 Power-on LED (green)
Ethernet activity LEDs: When these LEDs are lit, they indicate that the server is
transmitting to or receiving signals from the Ethernet LAN that is connected to the
Ethernet port.
Ethernet link LEDs: When these LEDs are lit, they indicate that there is an active
link connection on the 10BASE-T, 100BASE-TX, or 1000BASE-TX interface for the
Ethernet port.
AC power LED: Each hot-swap power supply has an ac power LED and a dc
power LED. When the ac power LED is lit, it indicates that sufficient power is
coming into the power supply through the power cord. During typical operation, both
the ac and dc power LEDs are lit. For any other combination of LEDs, see the
Hardware Maintenance Manual.
DC power LED: Each hot-swap power supply has a dc power LED and an ac
power LED. When the dc power LED is lit, it indicates that the power supply is
supplying adequate DC power to the system. During typical operation, both the ac
and dc power LEDs are lit. For any other combination of LEDs, see the Hardware
Maintenance Manual.
Power-supply error LED: When the power-supply error LED is lit, it indicates that
the power supply has failed.
System-error LED: When this LED is lit, it indicates that a system error has
occurred. An LED on the diagnostics panel is also lit to help isolate the error.
Power-on LED: Press this button to turn the server on and off manually or to wake
the server from a reduced-power state. The states of the power-on LED are as
follows:
Off: AC power is not present, or the power supply or the LED itself has failed.
Flashing rapidly (4 times per second): The server is turned off and is not
ready to be turned on. The power-control button is disabled. Approximately 3
minutes after the server is connected to ac power, the power-control button
becomes active.
Flashing slowly (once per second): The server is turned off and is ready to be
turned on. You can press the power-control button to turn on the server.
Lit: The server is turned on.
Chapter 4. Server controls, LEDs, and power 23
Fading on and off: The server is in a reduced-power state. To wake the server,
press the power-control button or use the IMM Web interface. For information
about logging on to the IMM Web interface, see “Logging on to the Web
interface” on page 125.
System-board internal connectors
The following illustration shows the internal connectors on the system board.
1 Battery 12 Fan connector 2
2 Optional two-port Ethernet card
connector
13 Reserved
3 PCI riser connector 1 14 Fan connector 3
4 DIMM connectors 15 Hot-swap SAS/SATA power connector
backplane 1 and 2
5 Microprocessor 1 16 Hot-swap SAS/SATA power connector
optional backplane 3
6 Operator information panel connector 17 Hot-swap SAS/SATA configuration
cable connector
7 Optical drive connector 18 SAS riser-card connector
8 Front video/USB connector 19 Auxiliary power for PCI Express
graphics adapter connector
9 Reserved 20 Microprocessor 2
10 Fan connector 1 21 PCI riser connector 2
24 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
11 Reserved 22 Virtual media key connector
System-board external connectors
The following illustration shows the external input/output connectors on the system
board.
1 USB connector 4
2 USB connector 3
3 Serial connector
4 Video connector
5 Ethernet connector 2
6 Ethernet connector 1
7 Systems management Ethernet connector
System-board switches and jumpers
Any switches or jumpers on the system board that are not shown in the illustration
are reserved. See the section about recovering the unified extensible firmware
interface (UEFI) code in the Hardware Maintenance Manual for information about
using the UEFI boot recovery jumper.
The following illustration shows the switches and jumpers on the system board.
Chapter 4. Server controls, LEDs, and power 25
Table 4. Callout descriptions
Jumper name Jumper setting
1 UEFI boot recovery
jumper (J29)
v Pins 1 and 2: Normal (default) Loads the primary server
firmware (formerly called BIOS) ROM page.
v Pins 2 and 3: Loads the secondary (backup) server firmware
ROM page.
2 IMM recovery
jumper (J147)
v Pins 1 and 2: Normal (default) Loads the primary IMM firmware
ROM page.
v Pins 2 and 3: Loads the secondary (backup) IMM firmware
ROM page.
3 SW4 switch block
(reserved)
4 SW3 switch block
26 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Table 4. Callout descriptions (continued)
Notes:
1. If no jumper is present, the server responds as if the pins are set to 1 and 2.
2. Changing the position of the UEFI boot recovery jumper from pins 1 and 2 to pins 2 and
3 before the server is turned on alters which flash ROM page is loaded. Do not change
the jumper pin position after the server is turned on. This can cause an unpredictable
problem.
Table 5 describes the function of each switch on the switch block.
Table 5. Switch block 3, switches 1 - 8
Switch
number Default value
Switch
description
8 Off Reserved.
7 Off Reserved.
6 Off Reserved.
5 Off Power-on password override. Changing the position of this switch bypasses the
power-on password check the next time the server is turned on and starts the Setup
utility so that you can change or delete the power-on password. You do not have to
move the switch back to the default position after the password is overridden.
Changing the position of this switch does not affect the administrator password check
if an administrator password is set.
See “Passwords” on page 107 for additional information about the power-on
password.
4 Off Reserved.
3 Off Reserved.
2 Off Reserved.
1 Off Reserved.Clear
Clear CMOS. When this switch is toggled to On, it clears the CMOS data, which
clears the power-on password.
Important:
1. Before you change any switch settings or move any jumpers, turn off the server;
then, disconnect all power cords and external cables. (Review the information in
“Safety” on page vii, “Installation guidelines” on page 33, “Handling
static-sensitive devices” on page 35, and “Turning off the server” on page 31.)
2. Any system-board switch or jumper blocks that are not shown in the illustrations
in this document are reserved.
System-board LEDs
The following illustration shows the light-emitting diodes (LEDs) on the system
board.
Chapter 4. Server controls, LEDs, and power 27
Note: Error LEDs remain lit only while the server is connected to power.
Table 6. Callout descriptions
1 PCI riser 2 LED 13 Fan 3 error LED
2 Enclosure manager heartbeat LED 14 Power channel A LED
3 Battery error LED 15 Power channel B LED
4 IMM heartbeat LED 16 Power channel C error LED
5 PCI riser 1 LED 17 Power channel D error LED
6 Microprocessor 1 error LED 18 Power channel E error LED
7 DIMMs 1 - 8 error LEDs 19 Power channel F error LED
8 Reserved 20 240 - V AUX channel error LED
9 Fan 1 error LED 21 SAS riser missing LED
10 Reserved 22 System-board error LED
11 Fan 2 error LED 23 Microprocessor 2 error LED
12 Reserved 24 DIMMs 9-16 error LEDs
SAS riser-card connectors and LEDs
The following illustrations show the connectors and LEDs on the SAS riser cards.
Note: Error LEDs remain lit only while the server is connected to power.
28 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
A 12-drive-capable model server or a diskless model server contains the following
riser card:
1 USB connector
2 PCI Express RAID adapter
3 SAS error LED
A tape-enabled model server contains the following riser card:
1 USB connector
2 PCI Express RAID adapter
3 SATA tape signal
4 Tape power
5 SAS error LED
6 USB tape
PCI riser-card adapter connectors
The following illustration shows the connectors on the PCI riser card for
user-installable PCI adapters.
Chapter 4. Server controls, LEDs, and power 29
1 Adapter
2 PCI riser-card assembly
3 Adapter connectors
PCI riser-card assembly LEDs
The following illustration shows the light-emitting diodes (LEDs) on the PCI
riser-card assembly.
Note: Error LEDs remain lit only while the server is connected to power.
1 Lower PCI slot error LED
2 Upper PCI slot error LED
30 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Power-supply LEDs
The following illustration shows the power-supply LEDs on the rear of the server.
For more information about solving power-supply problems, see the Hardware
Maintenance Manual.
1 AC power LED (green)
2 DC power LED (green)
3 Power-supply error LED (amber)
Server power features
When the server is connected to a power source but is not turned on, the operating
system does not run, and all core logic except for the Integrated Management
Module (IMM) is shut down; however, the server can respond to requests from the
IMM, such as a remote request to turn on the server. The power-on LED flashes to
indicate that the server is connected to power but is not turned on.
Turning on the server
Approximately 3 minutes after the server is connected to power, the power-control
button becomes active, and one or more fans might start running to provide cooling
while the server is connected to power. You can turn on the server and start the
operating system by pressing the power-control button. If a power failure occurs
while the server is turned on, the server will restart automatically when power is
restored.
For 32-bit operating systems only: Some memory is reserved for various system
resources and is unavailable to the operating system. The amount of memory that
is reserved for system resources depends on the operating system, the
configuration of the server, and the configured PCI options.
Turning off the server
When you turn off the server and leave it connected to power, the server can
respond to requests from the IMM, such as a remote request to turn on the server.
While the server remains connected to power, one or more fans might continue to
run. To remove all power from the server, you must disconnect it from the power
source.
Important: To view the error LEDs on the system board, leave the server
connected to a power source.
Chapter 4. Server controls, LEDs, and power 31
Some operating systems require an orderly shutdown before you turn off the server.
See your operating-system documentation for information about shutting down the
operating system.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
The server can be turned off in any of the following ways:
v You can turn off the server from the operating system, if your operating system
supports this feature. After an orderly shutdown of the operating system, the
server will be turned off automatically.
v You can press the power-control button to start an orderly shutdown of the
operating system and turn off the server, if your operating system supports this
feature.
v If the operating system stops functioning, you can press and hold the
power-control button for more than 4 seconds to turn off the server.
v The IMM can turn off the server as an automatic response to a critical system
failure.
v You can turn off the server through a request from the IMM.
32 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Chapter 5. Installing optional devices and replacing customer
replaceable units
This chapter provides hardware installation and replacement procedures for
customer replaceable units.
Installation guidelines
Before you install optional devices, read the following information:
v Read the safety information that begins on page vii, “Handling static-sensitive
devices” on page 35, and the guidelines in this section. This information will help
you work safely.
v When you install your new server, take the opportunity to download and apply
the most recent firmware updates. This step will help to ensure that any known
issues are addressed and that your server is ready to function at maximum levels
of performance. To download firmware updates for your server, complete the
following steps:
1. Go to: http://www.lenovo.com/support.
2. Enter your product number (machine type and model number) or select
Servers and Storage from the Select your product list.
3. Select Servers and Storage from the Brand list.
4. From Family list, select ThinkServer RD220, and click Continue.
5. Click Downloads and drivers to download firmware updates.
.
v Before you install optional hardware, make sure that the server is working
correctly. Start the server, and make sure that the operating system starts, if an
operating system is installed, or that a 19990305 error code is displayed,
indicating that an operating system was not found but the server is otherwise
working correctly. If the server is not working correctly, refer to the Hardware
Maintenance Manual for diagnostic information.
v Observe good housekeeping in the area where you are working. Place removed
covers and other parts in a safe place.
v If you must start the server while the cover is removed, make sure that no one is
near the server and that no tools or other objects have been left inside the
server.
v Do not attempt to lift an object that you think is too heavy for you. If you have to
lift a heavy object, observe the following precautions:
– Make sure that you can stand safely without slipping.
– Distribute the weight of the object equally between your feet.
– Use a slow lifting force. Never move suddenly or twist when you lift a heavy
object.
– To avoid straining the muscles in your back, lift by standing or by pushing up
with your leg muscles.
v
Make sure that you have an adequate number of properly grounded electrical
outlets for the server, monitor, and other devices.
v Back up all important data before you make changes to disk drives.
v Have a small flat-blade screwdriver available.
v To view the error LEDs on the system board and internal components, leave the
server connected to power.
© Lenovo 2009. Portions © IBM Corp. 2007. 33
v You do not have to turn off the server to install or replace hot-swap fans,
redundant hot-swap ac power supplies, or hot-plug Universal Serial Bus (USB)
devices. However, you must turn off the server before performing any steps that
involve removing or installing adapter cables or non-hot-swap optional devices or
components.
v Blue on a component indicates touch points, where you can grip the component
to remove it from or install it in the server, open or close a latch, and so on.
v Orange on a component or an orange label on or near a component indicates
that the component can be hot-swapped, which means that if the server and
operating system support hot-swap capability, you can remove or install the
component while the server is running. (Orange can also indicate touch points on
hot-swap components.) See the instructions for removing or installing a specific
hot-swap component for any additional procedures that you might have to
perform before you remove or install the component.
v When you are finished working on the server, reinstall all safety shields, guards,
labels, and ground wires.
v For a list of supported optional devices for the server, see http://www.lenovo.com/
thinkserver.
System reliability guidelines
To help ensure proper system cooling and system reliability, make sure that the
following requirements are met:
v Each of the drive bays has a drive or a filler panel and electromagnetic
compatibility (EMC) shield installed in it.
v If the server has redundant power, each of the power-supply bays has a power
supply installed in it.
v There is adequate space around the server to allow the server cooling system to
work properly. Leave approximately 50 mm (2.0 in.) of open space around the
front and rear of the server. Do not place objects in front of the fans. For proper
cooling and airflow, replace the server cover before you turn on the server.
Operating the server for extended periods of time (more than 30 minutes) with
the server cover removed might damage server components.
v You have followed the cabling instructions that come with optional adapters.
v You have replaced a failed fan within 48 hours.
v You have replaced a hot-swap fan within 30 seconds of removal.
v You have replaced a hot-swap drive within 2 minutes of removal.
v You do not operate the server without the air baffles installed. Operating the
server without the air baffles might cause the microprocessors to overheat.
v Microprocessor 2 air baffle and DIMM air baffle are installed.
v The EasyLED diagnostics panel is not pulled out of the server.
Working inside the server with the power on
Attention: Static electricity that is released to internal server components when
the server is powered-on might cause the server to halt, which could result in the
loss of data. To avoid this potential problem, always use an electrostatic-discharge
wrist strap or other grounding system when working inside the server with the
power on.
The server supports hot-plug, hot-add, and hot-swap devices and is designed to
operate safely while it is turned on and the cover is removed. Follow these
guidelines when you work inside a server that is turned on:
34 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts
before working inside the server; do not wear cuff links while you are working
inside the server.
v Do not allow your necktie or scarf to hang inside the server.
v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist
watches.
v Remove items from your shirt pocket, such as pens and pencils, that could fall
into the server as you lean over it.
v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws,
into the server.
Handling static-sensitive devices
Attention: Static electricity can damage the server and other electronic devices.
To avoid damage, keep static-sensitive devices in their static-protective packages
until you are ready to install them.
To reduce the possibility of damage from electrostatic discharge, observe the
following precautions:
v Limit your movement. Movement can cause static electricity to build up around
you.
v The use of a grounding system is recommended. For example, wear an
electrostatic-discharge wrist strap, if one is available. Always use an
electrostatic-discharge wrist strap or other grounding system when working inside
the server with the power on.
v Handle the device carefully, holding it by its edges or its frame.
v Do not touch solder joints, pins, or exposed circuitry.
v Do not leave the device where others can handle and damage it.
v While the device is still in its static-protective package, touch it to an unpainted
metal surface on the outside of the server for at least 2 seconds. This drains
static electricity from the package and from your body.
v Remove the device from its package and install it directly into the server without
setting down the device. If it is necessary to set down the device, put it back into
its static-protective package. Do not place the device on the server cover or on a
metal surface.
v Take additional care when handling devices during cold weather. Heating reduces
indoor humidity and increases static electricity.
Major components of the server
Blue on a component indicates touch points, where you can grip the component to
remove it from or install it in the server, open or close a latch, and so on.
Orange on a component or an orange label on or near a component indicates that
the component can be hot-swapped, which means that if the server and operating
system support hot-swap capability, you can remove or install the component while
the server is running. (Orange can also indicate touch points on hot-swap
components.) See the instructions for removing or installing a specific hot-swap
component for any additional procedures that you might have to perform before you
remove or install the component.
Chapter 5. Installing optional devices and replacing customer replaceable units 35
The following illustrations show the major components in the server.
Note: The illustrations in this document might differ slightly from your hardware.
36 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
1 Cover 11 CD/DVD drive
2 PCI riser-card assembly 12 Operator information panel
3 PCI riser-card assembly 13 Front bezel (some models)
4 Heat sink 14 4-drive filler panel
5 Microprocessor 15 SAS hard disk drive backplanes
6 Heat-sink retention module 16 SAS riser card
7 DIMM 17 Fan bracket
8 System board 18 Fans
9 Power-supply filler panel 19 DIMM air baffle
10 Power supply 20 Microprocessor 2 air baffle
Removing the cover
Important: Before you install optional hardware, make sure that the server is
working correctly. Start the server, and make sure that the operating system starts,
if an operating system is installed, or that a 19990305 error code is displayed,
indicating that an operating system was not found but the server is otherwise
working correctly. If the server is not working correctly, see the Hardware
Maintenance Manual for diagnostic information.
To remove the cover, complete the following steps:
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. If you are planning to view the error LEDs that are on the system board and
components, leave the server connected to power and go directly to step 4 on
page 38.
3. If you are planning to install or remove a microprocessor, memory module, PCI
adapter, battery, or other non-hot-swap optional device, turn off the server and
all attached devices and disconnect all external cables and power cords (see
“Turning off the server” on page 31).
Chapter 5. Installing optional devices and replacing customer replaceable units 37
4. Press down on the left and right side latches and pull the server out of the rack
enclosure until both slide rails lock.
Note: You can reach the cables on the rear of the server when the server is in
the locked position.
The following illustration shows how to remove the cover.
5. Press the blue latch 1 on the end of the cover-release latch 4 and lift the
cover-release latch 2. Slide the cover forward 3 and lift the cover off the
server. Set the cover aside.
Attention: For proper cooling and airflow, replace the cover before you turn on
the server. Operating the server for extended periods of time (over 30 minutes) with
the cover removed might damage server components.
Internal cable routing and connectors
The following illustration shows the internal routing and connectors for the two SAS
signal cables (in server models with eight SAS drive bays).
Notes:
1. To connect the SAS signal cables, make sure that you first connect the signal
cable, and then the power cable and signal cable.
2. To disconnect the SAS signal cables, make sure that you first disconnect the
power cable, and then the signal cable and configuration cable.
38 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
1 ServeRAID- MR10i SAS/SATA controller
2 SAS signal cables
The SATA cable is a combination power and signal cable with a shared connector
on both ends. The following illustration shows the internal routing and connector for
the SATA cable 1.
The following illustration shows the internal routing and connector for the operator
information panel cable.
Chapter 5. Installing optional devices and replacing customer replaceable units 39
1 Top cover latch receptacle
2 Operator panel cable
The following illustration shows the internal routing and connector for the USB/video
cable.
Note: The USB cable is routed under the video cable and then both the USB and
video cables are routed under the cable retention tab and the top cover latch
receptacle.
1 Top cover latch receptacle
2 Cable retention tab
3 Video cable
4 USB cable
40 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
The following illustration shows the internal routing for the configuration cable (3
backplane connectors) 1.
The following illustrations show the internal routing for the SAS hard disk drive
backplane cables.
1 DIMM air baffle
2 SAS expander card
3 New backplane
Chapter 5. Installing optional devices and replacing customer replaceable units 41
1 Power cable
2 SAS signal cable
3 Configuration cable
4 Hard disk drive backplane
Removing a PCI riser-card assembly
The server comes with two riser-card assemblies that each contain two PCI
Express x8 connectors. You can replace a PCI Express riser-card assembly with a
riser-card assembly that contains one PCI Express Gen 2 x16 connector. See
http://www.lenovo.com/thinkserver for a list of riser-card assemblies that you can
use with the server.
42 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
1 PCI riser-card assembly 2
2 PCI riser-card assembly 1
To remove the riser-card assembly, complete the following steps:
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. Turn off the server and peripheral devices, and disconnect the power cord and
all external cables.
3. Slide the server out of the rack.
4. Remove the cover (see “Removing the cover” on page 37).
5. Grasp the assembly at the front tab and rear edge and lift it to remove it from
the server. Place the riser-card assembly on a flat, static-protective surface.
Installing a PCI riser-card assembly
To install a PCI riser-card assembly, complete the following steps.
Chapter 5. Installing optional devices and replacing customer replaceable units 43
Note: The illustrations in this document might differ slightly from your hardware.
1 PCI riser-card assembly 2
2 PCI riser-card assembly 1
3 Alignment slots
4 Alignment brackets
5 PCI riser connector 1
6 PCI riser connector 2
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. Make sure that the server and all peripheral devices are turned off and that the
power cords and all external cables are disconnected.
3. Reinstall any adapters and reconnect any internal cables that you removed in
other procedures (see “Internal cable routing and connectors” on page 38).
4. Align the PCI riser-card assembly with the selected PCI riser connector on the
system board:
v PCI riser connector 1: Carefully fit the two alignment slots on the side of the
assembly onto the two alignment brackets in the side of the chassis.
v PCI riser connector 2: Carefully align the bottom edge (the contact edge) of
the riser-card assembly with the PCI riser connector on the system board.
5. Press down on the assembly. Make sure that the riser-card assembly is fully
seated in the riser-card connector on the system board.
44 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
If you have other optional devices to install, do so now. Otherwise, go to
“Completing the installation” on page 100.
Removing a PCI adapter from a PCI riser-card assembly
This topic describes removing an adapter from a PCI expansion slot in a PCI
riser-card assembly. These instructions apply to PCI adapters such as video graphic
adapters and network adapters. To remove a SAS controller from the SAS riser
card, go to “Removing a SAS controller from the SAS riser card” on page 79.
The following illustration shows the locations of the adapter expansion slots from
the rear of the server.
1 PCI slot 1
2 PCI slot 2
3 PCI slot 3
4 PCI slot 4
Notes:
1. If a PCI Express Gen 2x16 adapter is installed in a PCI riser-card assembly, the
second expansion slot is not available.
2. If you are replacing a high power graphics adapter, you might need to
disconnect the internal power cable from the system board before removing the
adapter.
To remove an adapter from a PCI expansion slot, complete the following steps.
1 Adapter
2 PCI riser-card assembly
3 Adapter connectors
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. Turn off the server and peripheral devices and disconnect all power cords and
external cables.
Chapter 5. Installing optional devices and replacing customer replaceable units 45
3. Press down on the left and right side latches and slide the server out of the rack
enclosure until both slide rails lock; then, remove the cover (see “Removing the
cover” on page 37).
4. Remove the PCI riser-card assembly that contains the adapter (see “Removing
a PCI riser-card assembly” on page 42).
v If you are removing an adapter from PCI expansion slot 1 or 2, remove PCI
riser-card assembly 1.
v If you are removing an adapter from PCI expansion slot 3 or 4, remove PCI
riser-card assembly 2.
5. Disconnect any cables from the adapter (make note of the cable routing, in case
you reinstall the adapter later).
6. Carefully grasp the adapter by its top edge or upper corners, and pull the
adapter from the PCI expansion slot.
7. If the adapter is a full-length adapter in the upper expansion slot of the PCI
riser-card assembly and you do not intend to replace it with another full-length
adapter, remove the full-length-adapter bracket and store it on the underside of
the top of the PCI riser-card assembly.
8. If you are instructed to return the adapter, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
Installing a PCI adapter in a PCI riser-card assembly
To ensure that a ServeRAID-10i, ServeRAID-10is, or ServeRAID-10M adapter
works correctly in your server, make sure that the adapter firmware is at the latest
level.
Important: Some cluster solutions require specific code levels or coordinated code
updates. If the device is part of a cluster solution, verify that the latest level of code
is supported for the cluster solution before you update the code.
Some high end video adapters are supported by your server. See
http://www.lenovo.com/thinkserver for more information.
Notes:
1. If you are installing a video adapter in your server, do not set the maximum
digital video resolution above 1600 x 1200 at 60 Hz for an LCD monitor. This is
the highest resolution supported for any video adapter in this server.
2. Any high-definition video-out connector or stereo connector on the video adapter
is not supported.
These instructions apply to PCI adapters such as video graphics adapters and
network adapters. To install a SAS controller, go to “Installing a SAS controller on
the SAS riser card” on page 81.
46 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
The following illustration shows the locations of the adapter expansion slots from
the rear of the server.
1 PCI slot 1
2 PCI slot 2
3 PCI slot 3
4 PCI slot 4
To install an adapter, complete the following steps.
1 Adapter
2 Expansion-slot cover
3 PCI riser-card assembly
1. Install the adapter in the expansion slot.
a. If the adapter is a full-length adapter for the upper expansion slot (1 or 3) in
the riser card, remove the full-length-adapter bracket 1 from underneath
the top of the riser-card assembly and insert it in the two openings 2 in
the end of the upper expansion slot of the riser-card assembly.
b. Press the bracket tab 3 and slide the bracket to the right until it clicks into
place.
c. Align the adapter with the PCI connector on the riser card and the guide on
the external end of the riser-card assembly.
d. Press the adapter firmly into the PCI connector on the riser card.
Chapter 5. Installing optional devices and replacing customer replaceable units 47
2. Connect any required cables to the adapter (see “Internal cable routing and
connectors” on page 38.)
Attention:
v When you route cables, do not block any connectors or the ventilated space
around any of the fans.
v Make sure that cables are not routed on top of components under the PCI
riser-card assembly.
v Make sure that cables are not pinched by the server components.
3. Align the PCI riser-card assembly with the selected PCI connector on the
system board:
v PCI-riser connector 1: Carefully fit the two alignment slots on the side of the
assembly onto the two alignment brackets on the side of the chassis; align
the rear of the assembly with the guides on the rear of the server.
v PCI-riser connector 2: Carefully align the bottom edge (the contact edge) of
the riser-card assembly with the riser-card connector on the system board;
align the rear of the assembly with the guides on the rear of the server.
4. Press down on the assembly. Make sure that the riser-card assembly is fully
seated in the riser-card connector on the system board.
5. Perform any configuration tasks that are required for the adapter.
6. Install the server cover (see “Completing the installation” on page 100).
7. Slide the server into the rack.
8. Reconnect the external cables; then, reconnect the power cords and turn on the
peripheral devices and the server.
Removing an Ethernet adapter
To remove an Ethernet adapter, complete the following steps:
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. Turn off the server and peripheral devices and disconnect all power cords and
external cables.
3. Remove the cover (see “Removing the cover” on page 37).
4. Remove the PCI riser card 1.
5. Push the tabs on the adapter bracket 2 outwards, then lift the front end of the
adapter 1 to disconnect it from the system board. Then lift it out of the server.
6. Install the cover.
48 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
7. Turn on the server and reconnect the peripheral devices, power cords, and
external cables.
Installing an Ethernet adapter
To install an Ethernet adapter, complete the following steps:
1. Remove the adapter bracket 2 from the new Ethernet adapter 1.
2. Extend the Ethernet ports through the openings in the rear of the chassis.
3. Press down on the adapter above the connector and adapter bracket.
4. Install PCI riser 1.
5. Install the cover.
6. Turn on the server and reconnect the peripheral devices, power cords, and
external cables.
Storing the full-length-adapter bracket
If you are removing a full-length adapter in the upper riser-card PCI slot and will
replace it with a shorter adapter or no adapter, you must remove the
full-length-adapter bracket from the end of the riser-card assembly and return the
bracket to its storage location.
To remove and store the full-length-adapter bracket, complete the following steps:
1. Press the bracket tab 3 and slide the bracket to the left until the bracket falls
free of the riser-card assembly.
2. Align the bracket with the storage location on the riser-card assembly as shown.
3. Place the two hooks 1 in the two openings 2 in the storage location on the
riser-card assembly.
Chapter 5. Installing optional devices and replacing customer replaceable units 49
4. Press the bracket tab 3 and slide the bracket toward the
expansion-lot-opening end of the assembly until the bracket clicks into place.
Removing the microprocessor 2 air baffle
When you work with some optional devices, you must first remove the
microprocessor 2 air baffle to access certain components. The following illustration
shows how to remove the microprocessor 2 air baffle.
1 Hole
2 Pin
3 Microprocessor 2 air baffle
4 Tab
5 PCI riser-card assembly 2
To remove the microprocessor 2 air baffle, complete the following steps:
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. Turn off the server and peripheral devices and disconnect all power cords and
external cables (see “Turning off the server” on page 31).
3. Remove the cover (see “Removing the cover” on page 37).
4. Remove PCI riser-card assembly 2 (see “Removing a PCI riser-card assembly”
on page 42).
5. Grasp the top of the air baffle and lift the air baffle out of the server.
50 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Attention: For proper cooling and airflow, replace all air baffles before you
turn on the server. Operating the server with any air baffle removed might
damage server components.
Installing the microprocessor 2 air baffle
1 Hole
2 Pin
3 Microprocessor 2 air baffle
4 Tab
5 PCI riser-card assembly 2
To install the microprocessor 2 air baffle, complete the following steps:
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. Make sure that the server and peripheral devices are turned off (see “Turning
off the server” on page 31) and that all power cords and external cables are
disconnected.
3. Remove the cover (see “Removing the cover” on page 37).
4. Align the tab on the left side of the microprocessor 2 air baffle with the slot in
the right side of the power-supply cage.
5. Align the pin on the bottom of the microprocessor air baffle with the hole on
the system board retention bracket.
Chapter 5. Installing optional devices and replacing customer replaceable units 51
6. Lower the microprocessor 2 air baffle into the server, making sure all cables
are out of the way.
Attention: For proper cooling and airflow, replace all air baffles before you
turn on the server. Operating the server with any air baffle removed might
damage server components.
7. Install PCI riser-card assembly 2.
8. Install the cover (see “Completing the installation” on page 100).
9. Slide the server into the rack.
10. Reconnect the external cables; then, reconnect the power cords and turn on
the peripheral devices and the server.
Removing the DIMM air baffle
When you work with some optional devices, you must first remove the DIMM air
baffle to access certain components or connectors on the system board. The
following illustration shows how to remove the DIMM air baffle.
1 DIMM air baffle
2 PCI riser-card assembly 1
To remove the DIMM air baffle, complete the following steps:
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. Turn off the server and peripheral devices and disconnect all power cords and
external cables (see “Turning off the server” on page 31).
3. Remove the cover (see “Removing the cover” on page 37).
4. Remove PCI riser-card assembly 1 (see “Removing a PCI riser-card assembly”
on page 42).
52 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
5. Place your fingers under the front and back of the top of the air baffle; then, lift
the air baffle out of the server.
Attention: For proper cooling and airflow, replace all air baffles before you
turn on the server. Operating the server with any air baffle removed might
damage server components.
Installing the DIMM air baffle
The following illustration shows how to install the DIMM air baffle.
1 DIMM air baffle
2 PCI riser-card assembly 1
To install the DIMM air baffle, complete the following steps:
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. Make sure that the server and peripheral devices are turned off (see “Turning
off the server” on page 31) and that all power cords and external cables are
disconnected.
3. Remove the cover (see “Removing the cover” on page 37).
4. Make sure that PCI riser-card assembly 1 is removed (see “Removing a PCI
riser-card assembly” on page 42).
5. Align the DIMM air baffle with the DIMMs and the back of the fans.
6. Lower the air baffle into place, making sure all cables are out of the way.
7. Install PCI riser-card assembly 1.
Attention: For proper cooling and airflow, replace all air baffles before you
turn on the server. Operating the server with any air baffle removed might
damage server components.
Chapter 5. Installing optional devices and replacing customer replaceable units 53
8. Install the cover (see “Completing the installation” on page 100).
Removing a PCI adapter
To remove an adapter from a PCI riser-card assembly, complete the following steps.
1 Adapter
2 Expansion slot cover
3 PCI riser-card assembly
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. Turn off the server and peripheral devices and disconnect all power cords and
external cables (see “Turning off the server” on page 31).
3. Press down on the left and right side rack latches and slide the server out of the
rack enclosure until both slide rails lock; then, remove the cover (see “Removing
the cover” on page 37).
54 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
1 PCI riser-card assembly 2
2 PCI riser-card assembly 1
4. Remove the PCI riser-card assembly that contains the adapter (see “Removing
a PCI riser-card assembly” on page 42).
5. Disconnect any cables from the adapter (make note of the cable routing, in case
you reinstall the adapter later).
6. Carefully grasp the adapter by its top edge or upper corners, and pull the
adapter from the PCI expansion slot.
If you have other optional devices to install or remove, do so now. Otherwise, go to
“Completing the installation” on page 100.
Chapter 5. Installing optional devices and replacing customer replaceable units 55
Installing a PCI adapter
The following illustration shows the PCI adapter expansion slots.
1 PCI slot 1
2 PCI slot 2
3 PCI slot 3
4 PCI slot 4
The following notes describe the types of adapters that the server supports and
other information that you must consider when installing an adapter:
v Locate the documentation that comes with the adapter and follow those
instruction in addition to the instructions in this section. If you have to change
switch settings or jumper settings on the adapter, follow the instructions that
come with the adapter.
v To ensure that a ServeRAID-10i, ServeRAID-10is, or ServeRAID-10M adapter
works correctly in your UEFI-based server, make sure that the adapter firmware
is at the latest level.
Important: Some cluster solutions require specific code levels or coordinated
code updates. If the device is part of a cluster solution, verify that the latest level
of code is supported for the cluster solution before you update the code.
v Some high performance video adapters are supported by your server. See
http://www.lenovo.com/thinkserver/ for more information.
v The following notes describe important information about the NVIDIA video
adapter that comes preinstalled in some server models:
– Do not set the maximum digital video resolution above 1600 x 1200 at 60 Hz
for an LCD monitor. This is the highest resolution that is supported for an
optional video adapter in the server.
– Any high-definition video-out connector or stereo connector on an optional
video adapter is not supported.
v
A PCI Express Gen 2 x16 riser card can support only one adapter.
v The expansion slots in the PCI riser cards accommodate the various form factors
of the non-hot-plug adapters as follows:
– Expansion slot 1: Full-height, full-length
– Expansion slot 2: Low-profile with standard bracket
– Expansion slot 3: Full-height, full-length
– Expansion slot 4: Full-height, half-length
If you install a different supported riser-card assembly, the supported adapter
types might be different. For a list of supported riser-card assemblies, see
http://www.lenovo.com/thinkserver.
v The system scans devices in the following order, if you have not changed the
default boot precedence:
– Video unified extensible firmware interface (UEFI) (fixed)
– System board Ethernet 1 PXE (fixed)
56 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
– System board Ethernet 2 PXE (fixed)
– System board SAS (or RAID)
The following illustration shows the adapter connectors on the PCI riser-card
assembly.
1 Adapter
2 PCI riser-card assembly
3 Adapter connectors
To install a PCI adapter, complete the following steps:
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. Turn off the server and peripheral devices and disconnect all power cords and
external cables (see “Turning off the server” on page 31).
3. Remove the cover (see “Removing the cover” on page 37).
4. Determine which expansion slot you will use for the adapter.
5. If you are installing an adapter in PCI expansion slot 1 or 2, remove PCI
riser-card assembly 1; if you are installing an adapter in PCI expansion slot 3
or 4, remove PCI riser-card assembly 2. See “Removing a PCI riser-card
assembly” on page 42.
6. Slide the expansion-slot cover out of the PCI riser-card assembly expansion
slot.
1 Adapter
2 Expansion slot cover
3 PCI riser-card assembly
7. Install the adapter:
a. If the adapter is a full-length adapter for the upper expansion slot in the
riser card, remove the full-length-adapter bracket from underneath the top
Chapter 5. Installing optional devices and replacing customer replaceable units 57
of the riser-card assembly and insert it in the end of the upper expansion
slot of the riser-card assembly. See “Installing the full-length-adapter
bracket” on page 60 for instructions.
b. Align the adapter with the adapter connector on the riser-card, and the
guide on the external end of the PCI riser-card assembly.
c. Press the adapter firmly into the adapter connector on the riser card.
1 Adapter
2 PCI riser-card assembly
3 Adapter connectors
8. Connect any required cables to the adapter.
Attention:
v When you route cables, do not block any connectors or the ventilated space
around any of the fans.
v Make sure that cables are not routed on top of components that are under
the PCI riser-card assembly.
v Make sure that cables are not pinched by the server components.
9. Align the PCI riser-card assembly with the selected PCI riser connector on the
system board.
58 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
1 PCI riser-card assembly 2
2 PCI riser-card assembly 1
3 Alignment slots
4 Alignment brackets
5 PCI riser connector 1
6 PCI riser connector 2
v PCI riser connector 1: Carefully fit the two alignment slots on the side of the
assembly onto the two alignment brackets in the side of the chassis; align
the rear of the assembly with the guides on the rear of the server
v PCI riser connector 2: Carefully align the bottom edge (the contact edge) of
the riser-card assembly with the PCI riser-card connector on the system
board; align the rear of the assembly with the guides on the rear of the
server.
10. Press down on the assembly. Make sure that the riser-card assembly is fully
seated in the PCI riser-card connector on the system board.
11. Perform any configuration tasks that are required for the adapter.
If you have other optional devices to install or remove, do so now. Otherwise, go to
“Completing the installation” on page 100.
Chapter 5. Installing optional devices and replacing customer replaceable units 59
Installing the full-length-adapter bracket
If you are installing a full-length adapter in the upper riser-card PCI slot, you must
first install the full-length-adapter bracket in the end of the riser-card assembly.
To install the full-length-adapter bracket, complete the following steps:
1. Orient the riser-card assembly as shown.
2. Remove the full-length-adapter bracket from the storage location.
a. Press the bracket tab 3 and slide the bracket toward the end of the
riser-card assembly.
b. Push the bracket out of the storage location on the riser-card assembly.
3. Align the bracket with the end of the riser-card assembly as shown.
4. Place the two hooks 1 in the two openings 2 in the end of the riser-card
assembly.
5. Press the bracket tab 3 and slide the bracket to the right until it clicks into
place.
6. Return to the adapter-installation instructions.
Storing the full-length-adapter bracket
If you are removing a full-length adapter in the upper riser-card PCI slot and will
replace it with a shorter adapter or no adapter, you must remove the
full-length-adapter bracket from the end of the riser-card assembly and return the
bracket to its storage location.
To remove and store the full-length-adapter bracket, complete the following steps:
1. Press the bracket tab 3 and slide the bracket to the left until the bracket falls
free of the riser-card assembly.
2. Align the bracket with the storage location on the riser-card assembly as shown.
3. Place the two hooks 1 in the two openings 2 in the storage location on the
riser-card assembly.
60 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
4. Press the bracket tab 3 and slide the bracket toward the
expansion-slot-opening end of the assembly until the bracket clicks into place.
5. Return to “Installing a PCI adapter” on page 56 or “Installing a PCI riser-card
assembly” on page 43, as applicable.
Removing a virtual media key
1 Virtual media key connector
2 Virtual media key (front)
3 Mounting bracket (rear)
4 Mounting tab
To remove a virtual media key, complete the following steps:
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. Turn off the server and peripheral devices and disconnect all power cords and
external cables.
3. Slide the server out of the rack.
4. Remove the cover (see “Removing the cover” on page 37).
5. Locate the virtual media key on the system board. Grasp it and carefully pull it
off the virtual media key connector pins.
Chapter 5. Installing optional devices and replacing customer replaceable units 61
Installing a virtual media key
IMM Premium enables the IMM remote presence and blue-screen capture
capability. This feature provides graphical console redirection with remote keyboard
and mouse interaction, plus remote diskette and CD/DVD drive support.
1 Virtual media key connector
2 Virtual media key (front)
3 Mounting bracket (rear)
4 Mounting tab
To install a virtual media key, complete the following steps:
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. Turn off the server and peripheral devices and disconnect all power cords and
external cables (see “Turning off the server” on page 31).
3. Remove the cover (see “Removing the cover” on page 37).
4. Align the mounting bracket on the rear of the virtual media key with the
mounting tab and slide it down the tab onto the virtual medial key connector on
the system board. Press the virtual media key down into the connector until it is
firmly seated on the system board.
If you have other optional devices to install or remove, do so now. Otherwise, go to
“Completing the installation” on page 100.
Removing a memory module (DIMM)
To remove a DIMM, complete the following steps.
62 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. Turn off the server and peripheral devices and disconnect all power cords and
external cables.
3. Slide the server out of the rack.
4. Remove the cover (see “Removing the cover” on page 37).
5. If riser-card assembly 1 contains one or more adapters, remove it (see
“Removing a PCI riser-card assembly” on page 42).
6. Remove the air baffle over the DIMMs (see “Removing the DIMM air baffle” on
page 52).
Attention: To avoid breaking the retaining clips or damaging the DIMM
connectors, open and close the clips gently.
7. Open the retaining clip 2 on each end of the DIMM connector and lift the
DIMM 1 from the connector.
8. If you are instructed to return the DIMM, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
Chapter 5. Installing optional devices and replacing customer replaceable units 63
Installing a memory module
The following notes describe the types of dual inline memory modules (DIMMs) that
the server supports and other information that you must consider when installing
DIMMs:
1 Microprocessor 2
2 Microprocessor 1
v The server supports only industry-standard double-data-rate 3 (DDR3), 800,
1066, or 1333 MHz, PC3-10600R-999 (single-rank or dual-rank), registered,
synchronous dynamic random-access memory (SDRAM) dual inline memory
modules (DIMMs) with error correcting code (ECC). See http://www.lenovo.com/
thinkserver/ for a list of supported memory modules for the server.
v The server supports a maximum of 16 single-rank or dual-rank DIMMs.
v The server supports three single-rank or dual-rank DIMMs per channel. The
following table shows an example of the maximum amount of memory that you
can install, using ranked DIMMs.
Table 7. Maximum memory installation using ranked DIMMs
Number of DIMMs Number of ranks DIMM size Total memory
16 Single rank 4 GB 64 GB
16 Dual rank 4 GB 64 GB
16 Dual rank 8 GB (if available) 128 GB
64 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
v The specifications of a DDR3 DIMM are on a label on the DIMM, in the following
format.
ggg eRxff-PC3-wwwwwm-aa-bb-cc
where:
ggg is the total capacity of the DIMM (for example, 1GB, 2GB, or 4GB)
e is the number of ranks
1 = single-rank
2 = dual-rank
4 = quad-rank
ff is the device organization (bit width)
4 = x4 organization (4 DQ lines per SDRAM)
8 = x8 organization
16 = x16 organization
wwwww is the DIMM bandwidth, in MBps
6400 = 6.40 GBps (PC3-800 SDRAMs, 8-byte primary data bus)
8500 = 8.53 GBps (PC3-1066 SDRAMs, 8-byte primary data bus)
10600 = 10.66 GBps (PC3-1333 SDRAMs, 8-byte primary data bus)
12800 = 12.80 GBps PC3-1600 SDRAMs, 8-byte primary data bus)
m is the DIMM type
E = Unbuffered DIMM (UDIMM) with ECC (x72-bit module data bus)
R = Registered DIMM (RDIMM)
U = Unbuffered DIMM with no ECC (x64-bit primary data bus)
aa is the CAS latency, in clocks at maximum operating frequency
bb is the JEDEC SPD Revision Encoding and Additions level
cc is the reference design file for the design of the DIMM
d is the revision number of the reference design of the DIMM
v The following rules apply to single-rank and dual-rank DDR3 DIMM speed as it
relates to the number of DIMMs in a channel:
– When you install 1 DIMM per channel, the memory runs at 1333 MHz
– When you install 2 DIMMs per channel, the memory runs at 1066 MHz
– When you install 3 DIMMs per channel, the memory runs at 800 MHz
– All channels in a server run at the fastest common frequency.
– Mixing registered and unbuffered DIMMs is not supported.
v
The DIMM options that are available for the server are 1 GB, 2 GB, 4 GB, and 8
GB (when available). The server supports a minimum of 1 GB and a maximum of
128 GB of system memory.
For 32-bit operating systems only: Some memory is reserved for various
system resources and is unavailable to the operating system. The amount of
memory that is reserved for system resources depends on the operating system,
the configuration of the server, and the configured PCI devices.
v A minimum of one DIMM must be installed for each microprocessor. For
example, you must install a minimum of two DIMMs if the server has two
microprocessors. However, to improve system performance, install a minimum of
three DIMMs for each microprocessor.
v The maximum operating speed of the server is determined by the slowest DIMM
in the server.
Chapter 5. Installing optional devices and replacing customer replaceable units 65
DIMM installation sequence
The server requires at least one DIMM per microprocessor. The server comes with
a minimum of two 1 GB DIMMs, installed in connectors 3 and 6. (Connectors 3 and
6 are the farthest connectors for channels 0 and 1 of microprocessor 1.) When you
install additional DIMMs, install them in the order shown in Table 8, to maintain
performance.
Important: If you have configured the server to use memory mirroring, do not use
the order in Table 8; go to “Memory mirroring” and use the installation order shown
there.
Table 8. DIMM installation sequence for non-mirroring (normal) mode
Installed microprocessors DIMM connector population sequence
Microprocessor socket 1 Install the DIMMs in the following sequence: 3, 6, 8, 2, 5, 7,
1, 4
Microprocessor socket 2 Install the DIMMs in the following sequence: 11, 14, 16, 10,
13, 15, 9, 12
Memory mirroring
Memory-mirroring mode replicates and stores data on two pairs of DIMMs within
two channels simultaneously. If a failure occurs, the memory controller switches
from the primary pair of memory DIMMs to the backup pair of DIMMs. You must
enable memory mirroring through the Setup utility. For details about enabling
memory mirroring, see “Using the Setup Utility program” on page 104. When you
use the memory mirroring feature, consider the following information:
v When you use memory mirroring, you must install a pair of DIMMs at a time.
One DIMM must be in channel 0, and the mirroring DIMM must be in the same
connector in channel 1. The two DIMMs in each pair must be identical in size,
type, rank (single, dual, or quad), and organization. They do not have to be
identical in speed. The channels run at the speed of the slowest DIMM in any of
the channels. See Table 10 on page 68 for the DIMM connectors that are in each
pair.
v Channel 2, DIMM connectors 8 ,7, 15, and 16 are not used in memory-mirroring
mode.
v The maximum available memory is reduced to half of the installed memory when
memory mirroring is enabled. For example, if you install 64 GB of memory, only
32 GB of addressable memory is available when you use memory mirroring.
The following illustration shows the memory channel interface layout with the DIMM
installation sequence for mirroring mode. The numbers within the boxes indicate the
DIMM population sequence in pairs within the channels, and the numbers next to
the boxes indicate the DIMM connectors within the channels. For example, the
following illustration shows that the first pair of DIMMs (indicated by ones (1) inside
the boxes) should be installed in DIMM connector 3 on channel 0 and DIMM
connector 6 on channel 1. DIMM connectors 7, 8, 15, and 16 on channel 2 are not
used in memory-mirroring mode.
66 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
The following table lists the DIMM connectors on each memory channel.
Table 9. Connectors on each memory channel
Memory channel DIMM connectors
Channel 0 1, 2, 3, 9, 10, 11
Channel 1 4, 5, 6, 12, 13, 14
Channel 2 7, 8, 15, 16
The following illustration shows the memory connector layout that is associated with
each microprocessor. For example, DIMM connectors 9, 10, 11, 12, 13, 14, 15, and
16 (DIMM connectors are shown underneath the boxes) are associated with
microprocessor 2 socket (CPU2) and DIMM connectors 1, 2, 3, 4, 5, 6, 7, and 8 are
associated with microprocessor 1 socket (CPU1). The numbers within the boxes
indicate the installation sequence of the DIMM pairs. For example, the first DIMM
pair (indicated within the boxes by ones (1)) should be installed in DIMM connectors
3 and 6, which are associated with microprocessor 1 (CPU1).
Note: You can install DIMMs for microprocessor 2 as soon as you install
microprocessor 2; you do not have to wait until all of the DIMM connectors for
microprocessor 1 are filled.
The following table lists the installation sequence for installing DIMMs in
memory-mirroring mode.
Figure 1. Memory channel interface layout
Figure 2. Memory connectors associated with each microprocessor
Chapter 5. Installing optional devices and replacing customer replaceable units 67
Table 10. Memory-mirroring mode DIMM population sequence
DIMMs
Number of installed
microprocessors DIMM connector
First pair of DIMMs 1 3, 6
Second pair of DIMMs 1 2, 5
Third pair of DIMMs 1 1, 4
Fourth pair of DIMMs 2 14, 11
Fifth pair of DIMMs 2 13, 10
Sixth pair of DIMMs 2 12, 9
Note: DIMM connectors 7, 8, 15, and 16 are not used in memory-mirroring mode.
When you install or remove DIMMs, the server configuration information changes.
When you restart the server, the system displays a message that indicates that the
memory configuration has changed.
Installing a DIMM
To install a DIMM, complete the following steps.
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. Turn off the server and peripheral devices, and disconnect the power cord and
all external cables (see “Turning off the server” on page 31).
3. Remove the server cover (see “Removing the cover” on page 37).
1 DIMM air baffle
2 PCI riser-card assembly 1
68 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
4. If PCI riser-card assembly 1 contains one or more adapters, remove riser-card
assembly 1 (see “Removing a PCI riser-card assembly” on page 42).
5. Remove the DIMM air baffle (see “Removing the DIMM air baffle” on page 52).
Attention: To avoid breaking the retaining clips or damaging the DIMM
connectors, open and close the clips gently.
6. Open the retaining clip 2 on each end of the DIMM connector.
7. Touch the static-protective package that contains the DIMM to any unpainted
metal surface on the server. Then, remove the DIMM from the package.
8. Turn the DIMM so that the DIMM keys align correctly with the connector.
9. Insert the DIMM into the connector 1 by aligning the edges of the DIMM with
the slots at the ends of the DIMM connector. Firmly press the DIMM straight
down into the connector by applying pressure on both ends of the DIMM
simultaneously. The retaining clips snap into the locked position when the
DIMM is firmly seated in the connector.
Important: If there is a gap between the DIMM and the retaining clips, the
DIMM has not been correctly inserted; open the retaining clips, remove the
DIMM, and then reinsert it.
10. Install the DIMM air baffle (see “Installing the DIMM air baffle” on page 53).
11. Install PCI riser-card assembly 2, if you removed it (see “Installing a PCI
riser-card assembly” on page 43).
If you have other devices to install or remove, do so now. Otherwise, go to
“Completing the installation” on page 100.
If you have other optional devices to install or remove, do so now. Otherwise, go to
“Completing the installation” on page 100.
Removing a hot-swap power supply
Important: If the server has two power supplies, and if you remove either of them,
the server will not have redundant power; if the server power load then exceeds
675 W, the server might not start or might not function correctly.
To remove a power supply, complete the following steps.
Chapter 5. Installing optional devices and replacing customer replaceable units 69
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. If only one power supply is installed, turn off the server and peripheral devices.
3. Disconnect the power cord from the power supply that you are removing.
4. Grasp the power-supply handle.
5. Press the orange release latch to the left and hold it in place.
6. Pull the power supply 1 part of the way out of the bay, then release the latch
and support the power supply as you pull it the rest of the way out of the bay.
7. If you are instructed to return the power supply, follow all packaging instructions,
and use any packaging materials for shipping that are supplied to you.
Installing a hot-swap power supply
The server supports a maximum of two hot-swap ac power supplies.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
1
2
Statement 8:
70 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
1 Power supply filler panel
2 Hot-swap power supply 2
Attention: During normal operation, each power-supply bay must contain either a
power supply or power-supply filler 1 for proper cooling.
To install a power supply, complete the following steps:
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. Remove the power-supply blank from the empty power-supply bay by pinching
the side clip and pulling the power-supply blank from the bay. Save the
power-supply blank in case you remove the power supply at a later time.
3. Slide the ac power supply into the bay until the retention latch clicks into place.
Chapter 5. Installing optional devices and replacing customer replaceable units 71
4. Connect the power cord for the new ac power supply to the power-cord
connector on the power supply.
The following illustration shows the ac power-supply connectors 1 on the rear
of the server.
5. Route the power cord through the power-supply handle and through any cable
clamps on the rear of the server, to prevent the power cord from being
accidentally pulled out when you slide the server in and out of the rack.
6. Connect the power cord to a properly grounded electrical outlet.
7. Make sure that the error LED on the power supply is not lit, and that the dc
power LED and ac power LED on the power supply are lit, indicating that the
power supply is operating correctly.
If you have other optional devices to install or remove, do so now. Otherwise, go to
“Completing the installation” on page 100.
Removing a hot-swap fan
The server comes with three replaceable fans.
Attention: To ensure proper server operation, if a fan fails, replace it immediately.
Have a replacement fan ready to install as soon as you remove the failed fan.
To remove a replaceable fan, complete the following steps.
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. Leave the server connected to power.
3. Slide the server out of the rack and remove the cover (see “Removing the
cover” on page 37). The LED near the failing fan will be lit.
Attention: To ensure proper system cooling, do not remove the top cover for
more than two minutes during this procedure.
72 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
4. Lift the fan out of the server, holding the vertical tabs 1.
5. Replace the fan within 30 seconds (see “Installing a hot-swap fan”).
If you have other optional devices to install or remove, do so now. Otherwise, go to
“Completing the installation” on page 100.
Installing a hot-swap fan
The server comes with three replaceable double-fans. For proper cooling, the
server requires that all three fans be installed at all times.
Attention: To ensure proper server operation, if a fan fails, replace it immediately.
Have a replacement fan ready to install as soon as you remove the failed fan.
The fans use system-board fan connectors 2, 4, and 6 only. Table 11 lists the fan
connector on the system board for each double-fan. See “System-board internal
connectors” on page 24 for the locations of the fan connectors.
Table 11. Fan connectors on the system board
Fan number System board fan connector
1 2
2 4
3 6
To install any of the three replaceable fans, complete the following steps:
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. If you have not done so already, slide the server out of the rack and remove the
cover (see “Removing the cover” on page 37).
Attention: To ensure proper system cooling, do not remove the top cover for
more than two minutes during this procedure.
3. Orient the new fan over its position in the fan bracket 1 so that the connector
on the bottom aligns with the fan connector on the system board.
Chapter 5. Installing optional devices and replacing customer replaceable units 73
4. Align the vertical tabs on the fan with the slots on the fan cage bracket.
5. Push the new fan into the fan connector on the system board. Press down on
the top surface of the fan to seat the fan fully.
If you have other optional devices to install or remove, do so now. Otherwise, go to
“Completing the installation” on page 100.
Removing the fan bracket
To replace some components or to create working room, you might have to remove
the fan-bracket assembly.
Note: To remove or install a fan, it is not necessary to remove the fan bracket. See
“Removing a hot-swap fan” on page 72 and “Installing a hot-swap fan” on page 73.
To remove the fan bracket, complete the following steps.
74 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. Turn off the server and peripheral devices and disconnect all power cords and
external cables.
3. Remove the cover (see “Removing the cover” on page 37).
4. Remove the fans (see “Removing a hot-swap fan” on page 72).
5. Remove the PCI riser-card assemblies and the DIMM air baffle (see “Removing
a PCI riser-card assembly” on page 42 and “Removing the DIMM air baffle” on
page 52).
6. Press the fan-bracket release latches 1toward each other to release the pins
2 and lift the fan bracket out of the server.
Chapter 5. Installing optional devices and replacing customer replaceable units 75
Installing the fan bracket
To install the fan bracket, complete the following steps.
1. Lower the fan bracket into the chassis.
2. Align the holes in the bottom of the bracket with the pins 2 in the bottom of
the chassis.
3. Press the bracket into position until the fan-bracket release levers 1 click into
place.
4. Replace the fans (see “Installing a hot-swap fan” on page 73).
5. Replace the PCI riser-card assemblies and the DIMM air baffle (see “Installing a
PCI riser-card assembly” on page 43 and “Installing the DIMM air baffle” on
page 53).
6. Install the cover (see “Completing the installation” on page 100).
7. Slide the server into the rack.
8. Reconnect the external cables; then, reconnect the power cords and turn on the
peripheral devices and the server.
76 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Removing the SAS riser card and controller assembly
To remove the SAS riser-card and controller assembly from the server, complete
the steps for the applicable server model.
v 12-drive-capable server model:
1 SAS riser card
2 SAS controller
3 Release tab
1. Press the assembly release latch toward the rear of the server and lift that
end of the SAS controller assembly a little. Place your fingers underneath the
upper portion of the SAS riser card and lift the assembly from the system
board.
2. Lift the assembly out of the server.
Chapter 5. Installing optional devices and replacing customer replaceable units 77
v Tape-enabled server model:
1. Press down on the assembly release latch 2 and lift up on the tab to
release the SAS controller assembly, which includes the SAS riser card 1,
from the system board.
2. Lift the front and back edges of the assembly to remove the assembly from
the server.
Installing the SAS riser card and controller assembly
To install the SAS riser-card and controller assembly in the server, complete the
steps for the applicable server model.
v 12-drive-capable server model:
1 SAS controller front retention bracket
2 SAS riser card
3 SAS controller
4 Alignment post
1. Place the front end of the SAS controller in the front retention bracket and
align the SAS riser card with the SAS riser-card connector on the system
board.
78 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
2. Press down on the SAS riser card and the rear edge of the SAS controller
until the SAS riser card is firmly seated and the SAS controller card retention
latch clicks into place.
v Tape-enabled server model:
1. Align the pins on the back side of the SAS riser card 2 with the slots on the
server chassis 4.
2. Make sure that any tape drive cables are routed correctly underneath the
SAS riser card. For information about the cable routing, see “Installing a tape
drive” on page 91.
3. Press the SAS controller assembly into place. Make sure that the SAS riser
card is firmly seated and that the release latch 3 and retention latch 1
hold the assembly securely.
If you have other devices to install or remove, do so now. Otherwise, go to
“Completing the installation” on page 100.
Removing a SAS controller from the SAS riser card
A SAS controller is installed in a dedicated slot on the SAS riser card.
Important: If you have installed a 4-disk-drive optional expansion device in a
12-drive-capable server, the SAS controller is installed in a PCI riser-card assembly
and is installed and removed the same way as any other PCI adapter. Do not use
the instructions in this topic; use the instructions in “Installing a PCI adapter” on
page 56 and “Removing a PCI adapter” on page 54.
Depending on the server model, the server comes with a ServeRAID-BR10i
SAS/SATA controller or a ServeRAID-MR10i SAS/SATA controller installed.
You can replace the SAS controller with another supported SAS controller. For a list
of supported RAID controllers, see http://www.lenovo.com/thinkserver
Note: For brevity, in this documentation the ServeRAID SAS controller is often
referred to as SAS controller.
Chapter 5. Installing optional devices and replacing customer replaceable units 79
To remove the SAS controller from a SAS riser card, complete the following steps:
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. Turn off the server and peripheral devices and disconnect all power cords and
external cables (see “Turning off the server” on page 31).
3. Remove the cover (see “Removing the cover” on page 37).
4. Locate the SAS riser-card and controller assembly near the left front corner of
the server.
5. Disconnect the SAS signal cables from the connectors on the SAS controller.
6. Remove the SAS controller assembly, which includes the SAS riser card, from
the server (see “Removing the SAS riser card and controller assembly” on page
77).
12-drive-capable server model:
1 SAS riser card
2 SAS controller
3 Release tab
Tape-enabled server model:
7. Press down the retention bracket 2 and pull the SAS controller horizontally
1 out of the connector on the SAS riser card 3.
8. If you are replacing the SAS controller with another supported SAS controller,
continue with “Installing a SAS controller on the SAS riser card” on page 81.
80 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Installing a SAS controller on the SAS riser card
Important: If you have installed a 4-disk-drive optional expansion device in a
12-drive-capable server, the SAS controller is installed in a PCI riser-card assembly
and is installed and removed the same way as any other PCI adapter. Do not use
the instructions in this topic; use the instructions in “Installing a PCI adapter” on
page 56 and “Removing a PCI adapter” on page 54.
To install a SAS controller on the SAS riser card, complete the following steps:
1. Make sure that the server is turned off, all external cables and power cords are
disconnected, and the cover has been removed.
2. If you are installing a new or replacement SAS controller, touch the
static-protective package that contains the new SAS controller to any unpainted
metal surface on the server. Then, remove the SAS controller from the package.
1 SAS riser card
2 RAID adapter
3. If you are installing a new or replacement SAS controller that uses a battery,
complete the following steps:
a. Remove the battery from the SAS controller package or the battery
package.
b. Install the battery and connect the battery to the SAS controller as instructed
in the documentation that comes with the SAS controller or the battery.
4. If the new SAS controller is a different physical size than the SAS controller you
removed, you might have to move the controller retention bracket (tape-enabled
model servers only) to the correct location for the new SAS controller. See
“Moving the SAS-controller retention bracket” on page 82; then, continue with
the next step in this procedure.
5. Turn the SAS controller so that the keys on the bottom edge align correctly with
the connector on the SAS riser card in the SAS controller assembly.
6. Firmly press the SAS controller horizontally into the connector on the SAS riser
card.
7. (Tape-enabled model server only) Gently press the opposite edge of the SAS
controller into the controller retention bracket.
8. Install the SAS riser card and controller assembly (see “Installing the SAS riser
card and controller assembly” on page 78).
If you have other optional devices to install or remove, do so now. Otherwise, go to
“Completing the installation” on page 100.
Chapter 5. Installing optional devices and replacing customer replaceable units 81
Notes:
1. When you restart the server for the first time after you install a SAS controller
with a battery, the monitor screen remains blank while the controller initializes
the battery. This might take a few minutes, after which the startup process
continues. This is a one-time occurrence.
Important: You must allow the initialization process to be completed. If you do
not, the battery pack will not work, and the server might not start.
The battery comes partially charged, at 30% or less of capacity. Run the server
for 4 to 6 hours to fully charge the controller battery. The LED just above the
battery on the controller remains lit until the battery is fully charged.
Until the battery is fully charged, the controller firmware sets the controller
cache to write-through mode; after the battery is fully charged, the controller
firmware re-enables write-back mode.
2. When you restart the server, you will be given the opportunity to import the
existing RAID configuration to the new SAS controller.
Moving the SAS-controller retention bracket
Note: This procedure applies only to servers that have the following SAS riser card
installed.
1 USB connector
2 PCI Express RAID adapter
3 SATA tape signal
4 Tape drive power
5 SAS controller error LED
6 USB tape
To move the SAS-controller retention bracket to a different position to accommodate
the dimensions of the current SAS controller, complete the following steps:
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. Make sure that the server and all peripheral devices are turned off and that the
power cords and all external cables are disconnected.
3. Remove the SAS riser-card assembly from the server (see “Removing the SAS
riser card and controller assembly” on page 77).
4. Remove the RAID controller from the SAS riser card.
82 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
1 RAID controller
2 Retention bracket
3 SAS riser card
5. Remove the retention bracket from the current location:
a. Pinch the bottoms of both bracket posts and push the posts up out of the
SAS riser-card assembly.
b. Rotate the bracket 2 to free the bracket tab from the slot on the SAS
riser-card assembly 1.
6. Install the retention bracket in the new location on the SAS riser-card assembly:
a. Insert the bracket tab 2 into the slot on the SAS riser-card assembly1.
b. Rotate the bracket so that the bracket posts align with the holes in the SAS
riser-card assembly.
c. Press the posts through the holes in the SAS riser-card assembly until they
click into place.
Chapter 5. Installing optional devices and replacing customer replaceable units 83
d. Install the SAS controller on the SAS riser card (see “Installing a SAS
controller on the SAS riser card” on page 81).
e. Install the riser-card assembly in the server (see “Installing the SAS riser
card and controller assembly” on page 78).
f. Connect the power cords and all external cables, and turn on the server and
peripheral devices.
Removing a SAS controller battery from the remote battery tray
To remove a SAS controller battery from the remote battery tray, complete the
following steps:
1. Read the safety information that begins on page “Safety” on page vii and
“Installation guidelines” on page 33.
2. Turn off the server and peripheral devices and disconnect all power cords and
external cables.
3. Remove the cover (see “Removing the cover” on page 37).
4. Locate the remote battery tray in the server and remove the battery that you
want to replace:
a. Remove the battery retention clip 2 from the tabs 1 that secure the
battery 4 to the remote battery tray 3.
b. Lift the battery and battery carrier from the tray and carefully disconnect the
remote battery cable from the interposer card on the SAS controller.
84 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
1 Remote battery cable connector
2 Remote battery cable
c. Disconnect the battery carrier cable from the battery.
d. Squeeze the clip on the side of the battery and battery carrier to remove the
battery from the battery carrier.
Note: If your battery and battery carrier are attached with screws instead of
a locking-clip mechanism, remove the three screws to remove the battery
from the battery carrier.
1 Battery cable
2 Remote battery cable connector
3 Battery
4 Battery carrier
5 Battery connector
e. If you are instructed to return the SAS controller battery, follow all packaging
instructions, and use any packaging materials for shipping that are supplied
to you.
Chapter 5. Installing optional devices and replacing customer replaceable units 85
Installing a SAS controller battery on the remote battery tray
To install a SAS controller battery on the remote battery tray, complete the following
steps:
1. Install the replacement battery on the remote battery tray:
a. Place the replacement battery on the battery carrier from which the former
battery had been removed, and connect the battery carrier cable to the
replacement battery.
b. Connect the remote battery cable to the interposer card.
Attention: To avoid damage to the hardware, make sure that you align the
black dot on the cable connector with the black dot on the connector on the
interposer card. Do not force the remote battery cable into the connector.
1 Remote battery cable connector
2 Remote battery cable
c. On the remote battery tray, find the pattern of recessed rings that matches
the posts on the battery and battery carrier.
86 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
1 Posts
2 Battery retention clip
3 Battery
4 Battery tray
5 Post
6 Rings
d. Press the posts into the rings and underneath the tabs on the remote
battery tray.
e. Secure the battery to the tray with the battery retention clip.
2. Install the cover “Completing the installation” on page 100.
Removing a hot-swap hard disk drive
Attention: To maintain proper system cooling, do not operate the server for more
than 10 minutes without either a drive or a filler panel installed in each bay.
To remove a hard disk drive from a hot-swap bay, complete the following steps.
1. Read the safety information that begins on page vii, “Handling static-sensitive
devices” on page 35, and “Installation guidelines” on page 33.
2. Press up on the release latch 2 at the top of the drive front.
3. Rotate the handle 1 on the drive downward to the open position.
4. Pull the hot-swap drive assembly out of the bay approximately 25 mm (1 inch).
Wait approximately 45 seconds while the drive spins down before you remove
the drive assembly completely from the bay.
5. If you are instructed to return the hot-swap drive, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
Installing a hot-swap hard disk drive
Locate the documentation that comes with the hard disk drive and follow those
instructions in addition to the instructions in this section.
The following notes describe the type of hard disk drive that the server supports
and other information that you must consider when installing a hard disk drive:
v The server supports eight 2.5-inch hot-swap hard disk drives installed on
Ultra-Slim hard disk drive trays for 2.5-inch drives. An optional 4–drive-bay kit is
available for 12–drive-capable server models. For a list of supported 2.5-inch
hard disk drives, see http://www.lenovo.com/thinkserver.
Chapter 5. Installing optional devices and replacing customer replaceable units 87
v All hot-swap drives in the server should have the same throughput speed rating.
Mixing hard disk drives with different speed ratings will cause all drives to
operate at the lower throughput speed.
v The ID that is assigned to each bay is printed on the front of the server above
the drive bay.
Important: Do not install a SCSI hard disk drive in this server.
1 Handle
2 Latch
3 Filler panel handle
To install a drive in a hot-swap bay, complete the following steps.
Attention: To maintain proper system cooling, do not operate the server for more
than 10 minutes without either a drive or a filler panel installed in each bay.
1. Orient the drive as shown in the illustration.
2. Make sure that the tray handle is open.
3. Align the drive assembly with the guide rails in the bay.
4. Gently push the drive assembly into the bay until the drive stops.
5. Push the tray handle to the closed (locked) position.
6. If the system is turned on, check the hard disk drive status LED to verify that
the hard disk drive is operating correctly.
After you replace a failed hard disk drive, the green activity LED flashes as the disk
spins up. The amber LED turns off after approximately 1 minute. If the new drive
starts to rebuild, the amber LED flashes slowly, and the green activity LED remains
lit during the rebuild process. If the amber LED remains lit, see “Hard disk drive
problems” on page 131.
Note: You might have to reconfigure the disk arrays after you install hard disk
drives.
88 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Removing a CD-RW/DVD drive
To remove the CD-RW/DVD drive, complete the following steps.
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. Turn off the server and peripheral devices and disconnect all power cords and
external cables.
3. Slide the server out of the rack; then, remove the cover (see “Removing the
cover” on page 37).
4. Press the release tab down 1 to release the drive; then, while you press the
tab, push the drive toward the front of the server.
5. From the front of the server, pull the drive out of the bay 2.
6. Remove the drive retention clip 1 from the drive (held with alignment pins
2).
7. If you are instructed to return the CD-RW/DVD drive, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
Chapter 5. Installing optional devices and replacing customer replaceable units 89
Installing a CD-RW/DVD drive
To install the replacement CD-RW/DVD drive, complete the following steps.
1. Attach the drive-retention clip 1 to the side of the drive.
2. Slide the drive into the CD/DVD drive bay (using the alignment pins 2) until
the drive clicks into place.
3. Install the cover (see “Completing the installation” on page 100).
4. Slide the server into the rack.
5. Reconnect the external cables; then, reconnect the power cords and turn on the
peripheral devices and the server.
Removing a tape drive
The following illustration shows how to remove an optional tape drive from the
server.
1 SAS riser card
To remove a tape drive from the server, complete the following steps:
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. Turn off the server and peripheral devices, and disconnect the power cords and
all external cables.
3. Slide the server out of the rack; then, remove the cover (see “Removing the
cover” on page 37).
4. Open the tape drive tray release latch 3 and slide the drive tray out of the bay
approximately 25 mm (1 inch).
5. Disconnect the power and signal cables from the rear of the tape drive.
90 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
6. Pull the drive completely out of the bay.
7. Remove the tape drive 1 from the drive tray 2 by removing the four screws
on the sides of the tray.
8. If you are not installing another drive in the bay, insert the tape drive filler panel
into the empty tape drive bay.
9. If you are instructed to return the drive, follow all packaging instructions, and
use any packaging materials for shipping that are supplied to you.
Installing a tape drive
1 SAS riser card
To install a tape drive, complete the following steps:
1. If the tape drive came with metal spacers on the installed on the sides, remove
the spacers.
2. Install the drive tray on the new tape drive as shown, using the four screws
that you removed from the former drive.
Chapter 5. Installing optional devices and replacing customer replaceable units 91
1 Tape drive
2 Tray
3 Latch
3. Prepare the drive according to the instructions that come with the drive, setting
any switches or jumpers.
4. Slide the tape-drive assembly most of the way into the tape-drive bay.
5. Using the cables from the former tape drive, connect the signal and power
cables to the back of the tape drive.
6. Make sure all the cables are out of the way, and slide the tape-drive assembly
the rest of the way into the tape-drive bay.
7. Push the tray handle to the closed (locked) position.
8. Install the cover (see “Completing the installation” on page 100).
9. Slide the server into the rack.
10. Reconnect the external cables; then, reconnect the power cords and turn on
the peripheral devices and the server.
Removing a microprocessor and heat sink
Attention:
v Do not allow the thermal grease on the microprocessor and heat sink to come in
contact with anything. Contact with any surface can compromise the thermal
grease and the microprocessor socket.
v Dropping the microprocessor during installation or removal can damage the
contacts.
v Do not touch the microprocessor contacts; handle the microprocessor by the
edges only. Contaminants on the microprocessor contacts, such as oil from your
skin, can cause connection failures between the contacts and the socket.
To remove a microprocessor and heat sink, complete the following steps:
1. Read the safety information that begins on page vii, “Handling static-sensitive
devices” on page 35, and “Installation guidelines” on page 33.
2. Turn off the server and peripheral devices and disconnect the power cord and
all external cables.
3. Remove the cover (see “Removing the cover” on page 37).
92 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
4. Depending on which microprocessor you are removing, remove the following
components, if necessary:
v Microprocessor 1: PCI riser-card assembly 1 and DIMM air baffle (see
“Removing a PCI riser-card assembly” on page 42 and “Removing the
DIMM air baffle” on page 52)
v Microprocessor 2: PCI riser-card assembly 2 and microprocessor 2 air baffle
(see “Removing a PCI riser-card assembly” on page 42 and “Removing the
microprocessor 2 air baffle” on page 50).
5. Open the heat-sink release lever to the fully open position.
1 Heat-sink release lever
2 Microprocessor
3 Retainer bracket
4 Lock tab
6. Lift the heat sink out of the server. If the heat sink sticks to the microprocessor,
slightly twist the heat sink back and forth to break the seal. After removal,
place the heat sink on its side on a clean, flat surface.
7. Release the microprocessor retention latch 1 by pressing down on the end,
moving it to the side, and releasing it to the open (up) position.
8. Open the microprocessor bracket frame 4 by lifting up the tab on the top
edge. Keep the bracket frame in the open position.
9. Carefully lift the microprocessor 2 straight up and out of the socket, and
place it on a static-protective surface.
10. If you are instructed to return the microprocessor, follow all packaging
instructions, and use any packaging materials for shipping that are supplied to
you.
Chapter 5. Installing optional devices and replacing customer replaceable units 93
Installing a microprocessor and heat sink
Read the documentation that comes with the microprocessor to determine whether
you must update the firmware.
Important: Some cluster solutions require specific code levels or coordinated code
updates. If the device is part of a cluster solution, verify that the latest level of code
is supported for the cluster solution before you update the code.
To download the most current level of server firmware, complete the following steps:
1. Go to: http://www.lenovo.com/support.
2. Enter your product number (machine type and model number) or select Servers
and Storage from the Select your product list.
3. From Family list, select ThinkServer RD220, and click Continue.
4. Click Downloads and drivers to download firmware updates.
Important:
v A startup (boot) microprocessor must always be installed in microprocessor
connector 1 on the system board.
v To ensure correct server operation, make sure that you use microprocessors that
are compatible and you have installed an additional DIMM for microprocessor 2.
Compatible microprocessors must have the same QuickPath Interconnect (QPI)
link speed, integrated memory controller frequency, core frequency, power
segment, cache size, and type.
v Microprocessors with different stepping levels are supported in this server. If you
install microprocessors with different stepping levels, it does not matter which
microprocessor is installed in microprocessor connector 1 or connector 2.
v If you are installing a microprocessor that has been removed, make sure that it is
paired with its original heat sink or a new replacement heat sink. Do not reuse a
heat sink from another microprocessor; the thermal grease distribution might be
different and might affect conductivity.
v If you are installing a new heat sink, remove the protective backing from the
thermal material that is on the underside of the new heat sink.
v If you are installing a new heat-sink assembly that did not come with thermal
grease, see “Thermal grease” on page 96 for instructions for applying thermal
grease; then, continue with step 1 of this procedure.
v If you are installing a heat sink that has contaminated thermal grease, see
“Thermal grease” on page 96 for instructions for replacing the thermal grease;
then, continue with step 1 of this procedure.
To install a new or replacement microprocessor, complete the following steps. The
following illustration shows how to install a microprocessor on the system board.
1. Touch the static-protective package that contains the microprocessor to any
unpainted metal surface on the server. Then, remove the microprocessor from
the package.
2. Rotate the microprocessor release lever on the socket from its closed and
locked position until it stops in the fully open position.
94 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Attention:
v Do not touch the microprocessor contact; handle the microprocessor by the
edges only. Contaminants on the microprocessor contacts, such as oil from
your skin, can cause connection failures between the contacts and the
socket.
v Handle the microprocessor carefully. Dropping the microprocessor during
installation or removal can damage the contacts.
v Do not use excessive force when you press the microprocessor into the
socket.
v Make sure that the microprocessor is oriented and aligned and positioned in
the socket before you try to close the lever.
3. Align the microprocessor with the socket (note the alignment mark and the
position of the notches); then, carefully place the microprocessor on the socket.
Close the microprocessor bracket frame.
Note: The microprocessor fits only one way on the socket.
1 Microprocessor
2 Alignment marks
3 Notches
4. Carefully close the microprocessor release lever to secure the microprocessor in
the socket.
5. Install a heat sink on the microprocessor.
Attention: Do not touch the thermal grease 1 on the bottom of the heat sink
2 or set down the heat sink after you remove the plastic cover. Touching the
thermal grease will contaminate it.
The following illustration shows the bottom surface of the heat sink.
a. Make sure that the heat-sink release lever is in the open position.
b. Remove the plastic protective cover from the bottom of the heat sink.
Chapter 5. Installing optional devices and replacing customer replaceable units 95
c. If the new heat sink did not come with thermal grease, apply thermal grease
on the microprocessor before you install the heat sink (see “Thermal
grease”).
d. Align the heat sink above the microprocessor with the thermal grease side
down.
e. Slide the flange of the heat sink into the opening in the retainer bracket.
f. Press down firmly on the heat sink until it is seated securely.
g. Rotate the heat-sink release lever to the closed position and hook it
underneath the lock tab.
6. Replace the components that you removed in “Removing a microprocessor and
heat sink” on page 92:
v Microprocessor 1: DIMM air baffle and PCI riser-card assembly 1 (see
“Installing the DIMM air baffle” on page 53 and “Installing a PCI riser-card
assembly” on page 43)
v Microprocessor 2: Microprocessor 2 air baffle and PCI riser-card assembly 2
(see “Installing the microprocessor 2 air baffle” on page 51 and “Installing a
PCI riser-card assembly” on page 43).
7. Install the cover (see “Completing the installation” on page 100).
8. Slide the server into the rack.
9. Reconnect the external cables; then, reconnect the power cords and turn on the
peripheral devices and the server.
Thermal grease
The thermal grease must be replaced whenever the heat sink has been removed
from the top of the microprocessor and is going to be reused or when debris is
found in the grease.
To replace damaged or contaminated thermal grease on the microprocessor and
heat exchanger, complete the following steps:
1. Place the heat-sink assembly on a clean work surface.
2. Remove the cleaning pad from its package and unfold it completely.
3. Use the cleaning pad to wipe the thermal grease from the bottom of the heat
exchanger.
Note: Make sure that all of the thermal grease is removed.
4. Use a clean area of the cleaning pad to wipe the thermal grease from the
microprocessor; then, dispose of the cleaning pad after all of the thermal grease
is removed.
5. Use the thermal-grease syringe to place nine uniformly spaced dots of 0.02 mL
1 each on the top of the microprocessor 2.
96 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Note: 0.01mL is one tick mark on the syringe. If the grease is properly applied,
approximately half (0.22 mL) of the grease will remain in the syringe.
6. Continue with step 5d on page 96 of the “Installing a microprocessor and heat
sink” on page 94 procedure.
Removing the battery
Statement 2:
CAUTION:
When replacing the lithium battery, use only battery recommended by the
manufacturer. If your system has a module containing a lithium battery,
replace it only with the same module type made by the same manufacturer.
The battery contains lithium and can explode if not properly used, handled, or
disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
To remove the battery, complete the following steps:
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 33.
2. Follow any special handling and installation instructions that come with the
battery.
3. Turn off the server and peripheral devices, and disconnect the power cord and
all external cables.
4. Slide the server out of the rack.
5. Remove the cover (see “Removing the cover” on page 37).
6. Disconnect any internal cables, as necessary (see “Internal cable routing and
connectors” on page 38).
Chapter 5. Installing optional devices and replacing customer replaceable units 97
7. Locate the battery on the system board 1.
8. Remove the battery:
a. Use one finger to push the battery horizontally out of its housing, pushing it
away from the PCI riser 2.
b. Lift the battery from the socket.
9. Dispose of the battery as required by local ordinances or regulations. See the
Important Notices and Safety Information on the ThinkServer Documentation
DVD for more information.
Installing the battery
The following notes describe information that you must consider when you replace
the battery in the server.
v You must replace the battery with a lithium battery of the same type from the
same manufacturer.
98 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
v After you replace the battery, you must reconfigure the server and reset the
system date and time.
v To avoid possible danger, read and follow the following safety statement.
Statement 2:
CAUTION:
When replacing the lithium battery, use only battery recommended by the
manufacturer. If your system has a module containing a lithium battery,
replace it only with the same module type made by the same manufacturer.
The battery contains lithium and can explode if not properly used, handled, or
disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose of the battery as required by local ordinances or regulations.
See the Important Notices and Safety Information document on the ThinkServer
Documentation DVD for more information.
To install the replacement battery, complete the following steps:
1. Follow any special handling and installation instructions that come with the
replacement battery.
2. Insert the new battery:
a. Hold the battery in a vertical orientation so that the smaller side is facing the
housing.
b. Place the battery into its socket, and press the battery toward the housing
and the PCI riser 2 until it snaps into place.
3. Reinstall any adapters that you removed.
4. Reconnect the internal cables that you disconnected (see “Internal cable routing
and connectors” on page 38).
5. Install the cover (see “Completing the installation” on page 100).
6. Slide the server into the rack.
Chapter 5. Installing optional devices and replacing customer replaceable units 99
7. Reconnect the external cables; then, reconnect the power cords and turn on the
peripheral devices and the server.
Note: You must wait approximately 20 seconds after you connect the power
cord of the server to an electrical outlet before the power-control button
becomes active.
8. Start the Setup utility and reset the configuration.
v Set the system date and time.
v Set the power-on password.
v Reconfigure the server.
See Chapter 6, “Configuring the server,” on page 103 for details.
Completing the installation
To complete the installation, complete the following steps:
1. If you removed the microprocessor 2 air baffle, replace the microprocessor 2 air
baffle (see “Installing the microprocessor 2 air baffle” on page 51 ).
2. If you removed the DIMM air baffle, install it now (see “Installing the DIMM air
baffle” on page 53).
3. If you removed either of the PCI riser-card assemblies, replace the riser-card
assemblies now (see “Installing a PCI riser-card assembly” on page 43).
4. If you removed the server cover, replace it:
a. Make sure that all internal cables are correctly routed.
b. Place the cover-release latch 1 in the open (up) position.
c. Insert the bottom tabs of the top cover into the matching slots in the server
chassis.
d. Press down on the cover-release latch to slide the cover forward and lock
the cover in place.
e. Slide the server into the rack.
5. Install the server in a rack. See the Rack Installation Instructions that come with
the server for complete rack installation and removal instructions.
6. To attach peripheral devices and connect the power cords, see “Connecting the
cables” on page 101.
100 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Connecting the cables
The following illustrations show the locations of the input and output connectors on
the front and rear of the server.
Front view
1 Video connector
2 USB 1 connector
3 USB 2 connector
Rear view
1 Ethernet 3 (optional) 7 USB 3
2 Ethernet 4 (optional) 8 Serial
3 Power supply 1 9 Video
4 Power supply 2 10 Ethernet 2
5 Power cord connectors 11 Ethernet 1
6 USB 4 12 Systems-management (Ethernet)
You must turn off the server before you connect or disconnect cables from the
server. Exception: in order to view the error LEDs inside the server, you must
leave the power cables connected to the power supplies.
See the documentation that comes with any external devices for additional cabling
instructions. It might be easier for you to route cables before you connect the
devices to the server.
Cable identifiers are printed on the cables that come with the server and optional
devices. Use these identifiers to connect the cables to the correct connectors.
If the server comes with an installed operating system, see the documentation that
comes with the operating system for additional cabling instructions.
Updating the server configuration
When you start the server for the first time after you add or remove an internal
device, external SAS device, or USB keyboard or mouse, you might receive a
message that the configuration has changed. The Server Configuration and Boot
Chapter 5. Installing optional devices and replacing customer replaceable units 101
Management program starts automatically so that you can save the new
configuration settings. For more information, see Chapter 6, “Configuring the
server,” on page 103.
Some optional devices have device drivers that you must install. See the
documentation that comes with each optional device for information about installing
device drivers.
If you have installed or removed a hard disk drive, see “Using the LSI Configuration
Utility program” on page 110.
For information about the integrated Gigabit Ethernet controller, see “Configuring
the Gigabit Ethernet controller” on page 118.
102 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Chapter 6. Configuring the server
Lenovo provides a number of programs to assist you with getting your server up
and running quickly.
v Setup Utility program
The Unified Extensible Firmware Interface (UEFI, formerly called BIOS) Setup
Utility program is part of the system firmware. Use it to change interrupt request
(IRQ) settings, change the startup-device sequence, set the date and time, and
set passwords. For information about using this program, see “Using the Setup
Utility program” on page 104.
v Boot Manager program
The Boot Menu program is part of the UEFI firmware. Use it to override the
startup sequence that is set in the UEFI Setup Utility program and temporarily
assign a device to be first in the startup sequence. For additional information,
see “Using the Boot Manager program” on page 109.
v LSI Configuration Utility program
Use the LSI Configuration Utility program to configure the integrated SAS/SATA
controller with RAID capabilities and the devices that are attached to it. For
information about using this program, see “Using the LSI Configuration Utility
program” on page 110.
v ThinkServer EasyStartup program
This program simplifies the process of your RAID controller and installing
supported operating systems and device drivers. It is on the ThinkServer
EasyStartup DVD provided with your server. For details, see “Using the
ThinkServer EasyStartup DVD” on page 114.
v Broadcom Gigabit Ethernet Utility program
Use this program to specify where the network startup option is displayed in the
startup sequence. For additional information, see “Enabling the Broadcom Gigabit
Ethernet Utility program” on page 118.
v ThinkServer EasyManage products
ThinkServer EasyManage Core Server and ThinkServer EasyManage Agent work
together to provide centralized hardware and software inventory management
and secure automated system management through a single console. See
“Installing ThinkServer EasyManage software” on page 121.
v Integrated Management Module
Use the Integrated Management Module (IMM) for configuration, to update the
firmware and sensor data record/field replaceable unit (SDR/FRU) data, and to
remotely manage a network. For information about using IMM, see “Using the
Integrated Management Module” on page 119.
v Remote presence capability and blue-screen capture
The remote presence and blue-screen capture feature are integrated into the
Integrated Management Module (IMM). The virtual media key is required to
enable the full system-management functions and the remote desktop protocol
support. When IMM Premium is installed in the server, it activates the remote
presence functions and remote desktop protocol support. Without the virtual
media key, you will not be able to access the network remotely to mount or
unmount drives or images on the client system. However, you still will be able to
access the host graphical user interface through the Web interface without IMM
Premium. For more information about how to enable the remote presence
function, see “Using the remote presence capability and blue-screen capture” on
page 124.
© Lenovo 2009. Portions © IBM Corp. 2007. 103
v Ethernet controller configuration
For information about the Ethernet controller, see “Configuring the Gigabit
Ethernet controller” on page 118.
Using the Setup Utility program
The Unified Extensible Firmware Interface (UEFI) provides the interface between
the operating system and platform firmware and controls platform initialization.
These functions are analogous to those provided in the BIOS on non-UEFI
compliant computers. Use the UEFI Setup Utility program to
v View configuration information
v View and change assignments for devices and I/O ports
v Set the date and time
v Set the startup characteristics of the server and the order of startup devices
v Set and change settings for advanced hardware features
v View, set, and change settings for power-management features
v View and clear error logs
v Change interrupt request (IRQ) settings
v Resolve configuration conflicts
Starting the Setup Utility program
Complete the following steps to start the UEFI Setup Utility program:
1. Turn on the server.
Note: Approximately 1 to 2 minutes after the server is connected to ac power,
the power-control button becomes active.
2. When the prompt Press F1 for Setup appears, press F1. If you have set both a
power-on password and an administrator password, you must type the
administrator password to access the full UEFI Setup Utility menu. If you do not
type the administrator password, a limited UEFI Setup Utility menu is available.
3. Select settings to view or change.
Setup Utility menu choices
The following choices are on the UEFI Setup Utility main menu (UEFI was formerly
called BIOS). Depending on the version of the firmware, some menu choices might
differ slightly from these descriptions.
v System Information
Select this choice to view information about the server. When you make changes
through other options in the UEFI Setup Utility program, some of those changes
are reflected in the system information; you cannot change settings directly in the
system information. This choice is on the full UEFI Setup utility menu only.
– System Summary
Select this choice to view configuration information, including the ID, speed,
and cache size of the microprocessors, machine type and model of the server,
the serial number, the system UUID, and the amount of installed memory.
When you make configuration changes through other options in the UEFI
Setup Utility program, the changes are reflected in the system summary; you
cannot change settings directly in the system summary.
– Product Data
104 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Select this choice to view the system board identifier, the revision level or
issue date of the firmware, the integrated baseboard management controller
and diagnostics code, and the version and date.
This choice is on the full UEFI Setup Utility menu only.
v System Settings
Select this choice to view or change the server component settings.
– Processors
Select this choice to view or change the processor settings.
– Memory
Select this choice to view or change the memory settings.
– Devices and I/O Ports
Select this choice to view or change assignments for devices and input/output
(I/O) ports. You can configure the serial ports, configure remote console
redirection, enable or disable integrated Ethernet controllers, the SAS/SATA
controller, SATA optical drive channels, PCI slots, and view the system
Ethernet MAC addresses. If you disable a device, it cannot be configured, and
the operating system will not be able to detect it (this is equivalent to
disconnecting the device).
– Power
Select this choice to view or change power capping to control consumption,
processors, and performance states.
– Integrated Management Module
Select this choice to view or change the settings for the Integrated
Management Module.
- OS Loader Watchdog Timer
Select this choice to view or enable the OS Loader Watchdog Timer.
- POST Watchdog Timer
Select this choice to view or enable the POST Watchdog Timer.
- POST Watchdog Timer Value
Select this choice to view or set the POST Loader Watchdog Timer Value.
- Reboot System on NMI
Enable or disable restarting the system whenever a nonmaskable interrupt
(NMI) occurs. Disabled is the default.
- Network Configuration
Select this choice to view the System Management Network Interface port,
IMM MAC address, the current IMM IP address, and host name. Define the
static IMM IP address, subnet mask, and gateway address, and specify
whether to use the static IP address or have DHCP assign the IMM IP
address, save the network changes, and reset IMM.
- Reset IMM to Defaults
Select this choice to view or reset IMM to the default settings.
– Legacy Support
Select this choice to view or set legacy support.
- Force Legacy Video on Boot
Select this choice to force INT video support, if the operating system does
not support UEFI Video Output Standards.
- Rehook INT
Chapter 6. Configuring the server 105
Select this choice to Enable or Disable devices from taking control of the
boot process. The default is Disable.
- Legacy Thunk Support
Select this choice to Enable or Disable Legacy Thunk Support.
- Legacy PXE Enable
Select this choice to Enable or Disable the Legacy PXE Boot option. The
default is Disable.
– Adapters and UEFI Drivers
Select this choice to view information about the adapters and UEFI drivers
installed in the server.
– iSCSI Configuration
Select this choice to view the unique name for the iSCSI initiator.
v
Date and Time
Select this choice to set the date and time in the server, in 24-hour format
(hour:minute:second).
This choice is on the full UEFI Setup Utility menu only.
v Start Options
Select this choice to view or change the start options, including the startup
sequence, keyboard NumLock state, PXE boot option, and PCI device boot
priority. Changes in the startup options take effect when you start the server.
This choice is on the full UEFI Setup Utility menu only.
v Boot Manager
Select this choice to view, add, or change the device boot order, boot from a file,
select a one-time boot, or to reset the boot order to the default setting.
v System Event Logs
Select this choice to enter the System Event Manager where you can view the
error messages in the system event logs. You can use the arrow keys to move
between pages in the error log.
The system event logs contain all event and error messages that have been
generated during POST, by the system management interface handler, and by
the system service processor. Run the diagnostic programs to get more
information about error codes that occur. See the Hardware Maintenance Manual
for instructions for running the diagnostic programs.
Important: If the system-error LED on the front of the server is lit but there are
no other error indications, clear the IMM system event log. Also, after you
complete a repair or correct an error, clear the IMM system event lot to turn off
the system error LED on the front of the server.
– POST Event Viewer
Select this choice to enter the POST Event Viewer to view the error messages
in the POST Event Log.
– IMM System Event Log
Select this choice to view the error messages in the IMM System Event Log.
– Clear IMM System Event Log
Select this choice to clear the IMM System Event Log.
v
User Security
Select this choice to set, change, or clear passwords. See “Passwords” on page
107 for more information.
This choice is on the full and limited UEFI Setup Utility menu.
106 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
– Power-on Password
Select this choice to set or change a power-on password. See “Power-on
password” for more information.
– Administrator Password
Select this choice to set or change an administrator password. An
administrator password is intended to be used by a system administrator; it
limits access to the full UEFI Setup Utility menu. If an administrator password
is set, the full UEFI Setup Utility menu is available only if you type the
administrator password at the password prompt. For more information, see
“Administrator password” on page 109.
v
Save Settings
Select this choice to save the changes that you have made in the settings.
v Restore Settings
Select this choice to cancel the changes that you have made in the settings and
restore the previous settings.
v Load Default Settings
Select this choice to cancel the changes that you have made in the settings and
restore the factory settings.
v Exit Setup
Select this choice to exit from the UEFI Setup Utility program. If you have not
saved the changes that you have made in the settings, you are asked whether
you want to save the changes or exit without saving them.
Passwords
From the User Security menu choice, you can set, change, and delete a power-on
password and an administrator password. The User Security choice is on the full
UEFI Setup menu only.
If you set only a power-on password, you must type the power-on password to
complete the system startup and to have access to the full UEFI Setup Utility menu.
An administrator password is intended to be used by a system administrator; it
limits access to the full UEFI Setup Utility menu. If you set only an administrator
password, you do not have to type a password to complete the system startup, but
you must type the administrator password to access the UEFI Setup Utility menu.
If you set a power-on password for a user and an administrator password for a
system administrator, you can type either password to complete the system startup.
A system administrator who types the administrator password has access to the full
UEFI Setup Utility menu; the system administrator can give the user authority to
set, change, and delete the power-on password. A user who types the power-on
password has access to only the limited UEFI Setup Utility menu; the user can set,
change, and delete the power-on password, if the system administrator has given
the user that authority.
Power-on password
If a power-on password is set, when you turn on the server, the system startup will
not be completed until you type the power-on password. You can use any
combination of up to seven characters (A–Z, a–z, and 0–9) for the password.
When a power-on password is set, you can enable the Unattended Start mode, in
which the keyboard and mouse remain locked but the operating system can start.
You can unlock the keyboard and mouse by typing the power-on password.
Chapter 6. Configuring the server 107
If you forget the power-on password, you can regain access to the server in any of
the following ways:
v If an administrator password is set, type the administrator password at the
password prompt. Start the UEFI Setup Utility program and reset the power-on
password.
v Remove the battery from the server and then reinstall it. See “Removing the
battery” on page 97 for instructions on removing the battery.
v Change the position of the power-on password switch (enable switch 5 of the
system board switch block (SW3) 4) to bypass the power-on password check
(see the following illustration).
1 UEFI boot recovery jumper (J29)
2 IMM recovery jumper (J147)
3 SW4 switch block (reserved)
4 SW3 switch block
108 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Attention: Before changing any switch settings or moving any jumpers, turn off
the server; then, disconnect all power cords and external cables. See the safety
information that begins on page vii. Do not change settings or move jumpers on
any system-board switch or jumper blocks that are not shown in this document.
While the server is turned off, move switch 5 of the switch block (SW3) 4 to the
On position to enable the power-on password override. You can then start the
UEFI Setup Utility program and reset the power-on password. You do not have to
return the switch to the previous position.
The power-on password override jumper does not affect the administrator
password.
Administrator password
If an administrator password is set, you must type the administrator password for
access to the full UEFI Setup Utility menu. You can use any combination of up to
seven characters (A–Z, a–z, and 0–9) for the password.
Attention: If you set an administrator password and then forget it, there is no way
to change, override, or remove it. You must replace the system board.
Using the Boot Manager program
The Boot Manager program is a built-in, menu-driven configuration utility program
that you can use to temporarily redefine the first startup device without changing
settings in the Setup utility.
To use the Boot Manager program, complete the following steps:
1. Turn off the server.
2. Restart the server.
3. When the prompt <F12> Select Boot Device is displayed, press F12. If a
bootable USB mass storage device is installed, a submenu item (USB
Key/Disk) is displayed.
4. Use the Up arrow and Down arrow keys to select an item from the Boot
Selection Menu and press Enter.
The next time the server starts, it returns to the startup sequence that is set in the
Setup utility.
Chapter 6. Configuring the server 109
RAID controllers
The following table lists the various utilities available to configure RAID controllers
before an operating system is installed.
Table 12. RAID utilities
RAID configuration
utility Description Location
Where to find more
information
EasyStartup RAID
configuration utility
v For use with all
factory-supported
RAID controllers
v Automatically
detects hardware
and lists all
supported RAID
configurations
v Configures one
disk array per
controller using all
drives currently
attached to the
controller
v Created a RAID
response file that
can be used to
configure RAID
controllers on
similarly configured
Lenovo servers.
EasyStartup DVD “Using the
ThinkServer
EasyStartup DVD” on
page 114
MegaRAID BIOS
Configuration Utility
(WebBIOS)
For:
v ServeRAID-MR10i
controller
v
ServeRAID-MR10is
controller
v
ServeRAID-MR10m
controller
In system firmware.
To access:
v Use UEFI Setup
Utility.
v Press Ctrl + H at
the WebBIOS
prompt during
startup.
“Using the WebBIOS
utility” on page 112
LSI Logic MPT Setup
Utility
For:
v ServeRAID-BR10i
controller
v ServeRAID-BR10ie
controller
In system firmware.
To access:
v Use UEFI Setup
Utility.
v Press Ctrl + C at
the LSI prompt
during startup.
“Using the LSI
Configuration Utility
program”
Using the LSI Configuration Utility program
Use the LSI Configuration Utility program to configure and manage redundant array
of independent disks (RAID) arrays. Be sure to use this program as described in
this document.
v Use the LSI Configuration Utility program to:
– Perform™ a low-level format on a hard disk drive
– Create an array of hard disk drives with or without a hot-spare drive
110 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
– Set protocol parameters on hard disk drives
The integrated SAS/SATA controller with RAID capabilities supports RAID arrays.
You can use the LSI Configuration Utility program to configure RAID 1 (IM), RAID
1E (IME), and RAID 0 (IS) for a single pair of attached devices. If you install a
different type of RAID adapter, follow the instructions in the documentation that
comes with the adapter to view or change settings for attached devices.
When you are using the LSI Configuration Utility program to configure and manage
arrays, consider the following information:
v The integrated SAS/SATA controller with RAID capabilities supports the following
features:
– Integrated Mirroring (IM) with hot-spare support (also known as RAID 1)
Use this option to create an integrated array of two disks plus up to two
optional hot spares. All data on the primary disk can be migrated.
– Integrated Mirroring Enhanced (IME) with hot-spare support (also known as
RAID 1E)
Use this option to create an integrated mirror enhanced array of three to eight
disks, including up to two optional hot spares. All data on the array disks will
be deleted.
– Integrated Striping (IS) (also known as RAID 0)
Use this option to create an integrated striping array of two to eight disks. All
data on the array disks will be deleted.
v
Hard disk drive capacities affect how you create arrays. The drives in an array
can have different capacities, but the RAID controller treats them as if they all
have the capacity of the smallest hard disk drive.
v If you use an integrated SAS/SATA controller with RAID capabilities to configure
a RAID 1 (mirrored) array after you have installed the operating system, you will
lose access to any data or applications that were previously stored on the
secondary drive of the mirrored pair.
v If you install a different type of RAID controller, see the documentation that
comes with the controller for information about viewing and changing settings for
attached devices.
Starting the LSI Configuration Utility program
To start the LSI Configuration Utility program, complete the following steps:
1. Turn on the server.
Note: Approximately 3 minutes after the server is connected to ac power, the
power-control button becomes active.
2. When the prompt <F1> Setup is displayed, press F1. If you have set an
administrator password, you must type the administrator password to access the
full Setup utility menu. If you do not type the administrator password, a limited
Setup utility menu is available.
3. Select System Settings → Adapters and UEFI drivers.
4. Select Please refresh this page first and press Enter.
5. Select the device driver that is applicable for the SAS controller in the server.
For example, LSI Logic Fusion MPT SAS Driver.
6. To perform storage-management tasks, see the SAS controller documentation.
When you have finished changing settings, press Esc to exit from the program;
select Save to save the settings that you have changed.
Chapter 6. Configuring the server 111
Formatting a hard disk drive
Low-level formatting removes all data from the hard disk. If there is data on the disk
that you want to save, back up the hard disk before you perform this procedure.
Note: Before you format a hard disk, make sure that the disk is not part of a
mirrored pair.
To format a drive, complete the following steps:
1. From the list of adapters, select the controller (channel) for the drive that you
want to format and press Enter.
2. Select SAS Topology and press Enter.
3. Select Direct Attach Devices and press Enter.
4. To highlight the drive that you want to format, use the Up Arrow and Down
Arrow keys. To scroll left and right, use the Left Arrow and Right Arrow keys or
the End key. Press Alt+D.
5. To start the low-level formatting operation, select Format and press Enter.
Creating a RAID array of hard disk drives
To create a RAID array of hard disk drives, complete the following steps:
1. From the list of adapters, select the controller (channel) for which you want to
create an array.
2. Select RAID Properties.
3. Select the type of array that you want to create.
4. In the RAID Disk column, use the Spacebar or Minus (-) key to select [Yes]
(select) or [No] (deselect) to select or deselect a drive from a RAID disk.
5. Continue to select drives, using the Spacebar or Minus (-) key, until you have
selected all the drives for your array.
6. Press C to create the disk array.
7. Select Save changes then exit this menu to create the array.
8. Exit the Setup utility.
Using the WebBIOS utility
The WebBIOS configuration utility enables you to create and manage RAID
configurations on LSI SAS controllers. The WebBIOS utility resides in the SAS
controller BIOS and operates independently of the operating system. The WebBIOS
utility provides a configuration wizard to guide you through the configuration of
virtual disks and physical arrays.
Starting the WebBIOS utility
Perform the following steps to start the WebBIOS utility and access the main menu:
1. After you turn on the power and when the computer is starting, you are
prompted to press Ctrl + H when the following message is displayed:
Copyright© LSI Logic Corporation
Press <Ctrl><H> for WebBIOS
2. Select an adapter from the list.
3. Click Start. The main WebBIOS utility interface is displayed. You can toggle
between the physical view and logical view of the storage devices that are
connected to the controller. Click Physical View or Logical View on the menu
in the left pane to change the view.
Main menu of the WebBIOS utility
The main menu includes the following options:
112 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Adapter Properties
From this view, you can display and modify the properties of the SAS
adapter that is currently selected.
Scan Devices
From this view, you can re-scan the physical and virtual disks for any
changes in the drive status or physical configuration.
Virtual Disks
From this view, you can display and modify the virtual disk properties,
delete virtual disks, initialize disks, and perform other tasks.
Physical Drives
From this view, you can view the physical drive properties, create hot spare
disks, and perform other tasks.
Configuration Wizard
Select this to start the Configuration Wizard and create a new storage
configuration, clear a configuration, or add a new configuration.
Adapter Selection
From this view, you can select a different SAS adapter. Then, you can view
information about the adapter and the drives connected to it, or create a
new configuration for the adapter.
Physical View or Logical View
Select this to toggle between the Physical View and Logical View.
Events
From this view, you can display the system events in the Event Information
page.
Exit Select this to exit the WebBIOS utility and continue with the system boot.
Creating a storage configuration using the Configuration Wizard
Follow these steps to start create a storage configuration:
1. Click Configuration Wizard to start the wizard.
2. Select a configuration option:
Attention: If you select Clear Configuration or New Configuration, all
existing data in the configuration is deleted. Make a backup copy of any data
that you want to keep before selecting these options.
Clear Configuration
Clears the existing configuration.
New Configuration
Clears the existing configuration and lets you create a new
configuration.
Add Configuration
Retains the existing storage configuration and adds new drives to it (this
does not cause any data loss).
3. Click Next.
4. Select a configuration mode from the following options:
Custom Configuration
In this mode, you can control all attributes of the new storage
configuration.
Chapter 6. Configuring the server 113
Auto Configuration and Redundancy
This mode automatically creates an optimal RAID 1 or RAID 5
configuration, providing data redundancy.
Auto Configuration without Redundancy
This mode automatically created a non-redundant RAID 0 configuration.
5. Click Next to continue.
Viewing and changing adapter properties
You can view information for one LSI SAS adapter at a time. If your system has
multiple LSI SAS adapters, you can view information for a different adapter, click
Adapter Selection on the main view. To view the properties for the currently
selected adapter, click Adapter Properties on the main WebBIOS screen.
Viewing and changing virtual disk properties
On the WebBIOS main screen, select a virtual disk from the list and click Virtual
Disk.
The Properties panel displays the RAID level, state, size, and stripe size.
The Policies panel lists the virtual disk policies that were defined when the storage
configuration was created. To change any of these policies, select a policy from the
menu and click Change. The Operations panel lists operations that can be
performed on the virtual disk. Select the operation and click Go. Then choose from
the following operations:
v Select Del to delete this virtual disk.
v Select Locate and the LEDs flash on the physical drives used by this virtual disk.
v Select Fast or Slow to initialize this virtual disk.
Attention: Before you run an initialization, back up any data on the virtual disk
that you want to save. All data on the virtual disk is lost when you initialize it.
Using the ThinkServer EasyStartup DVD
The ThinkServer EasyStartup DVD simplifies the process of your RAID controller
and installing an operating system. The program works in conjunction with your
Windows or Linux operating-system installation disc to automate the process of
installing the operating system and associated device drivers.
If you did not receive an ThinkServer EasyStartup DVD with your server, you can
download an image from the Lenovo Support Web site at http://www.lenovo.com/
support.
The EasyStartup program has the following features:
v Self-booting DVD
v Easy-to-use, language-selectable interface
v Integrated help system
v Automatic hardware detection
v RAID configuration utility
v Device drivers (based on the server model and detected devices)
v Selectable partition size and file system type
v Support for Windows, Red Hat, and SUSE server operating systems
v Installs the operating system and device drivers in an unattended mode to save
time
114 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
v Creates a reuseable response file that can be used with similarly configured
Lenovo servers to make future installations even faster.
Before you use the ThinkServer EasyStartup DVD
Functionality and supported operating systems can vary with different versions of
the EasyStartup program. To learn more about the version you have, do the
following:
1. Insert the ThinkServer EasyStartup DVD and restart the server.
2. Advance to the Home screen.
3. Click Compatability notes. The compatability notes provide detailed information
about the operating systems and server configurations supported by that version
of the EasyStartup program.
4. Click User Guide. The User Guide provides an overview of the various
functions provided by that version of the EasyStartup program.
Before using the EasyStartup program to install an operating system, make sure
any external storage devices and fiber channels are configured correctly.
Configuring RAID
The RAID configuration feature that is part of the EasyStartup program enables you
to view and change RAID settings for supported RAID controllers. Through this
feature, you have the ability to select one RAID level for each installed controller,
and the program automatically will use the discs currently attached to the controller
to support that RAID level. This method satisfies most users' needs.
If you have a need to assign a primary and secondary RAID on the same controller
and assign some of your discs to the primary RAID and some to the secondary
RAID, you can use either of the following methods:
v Manually remove the drives that you do not want included in your array
before you configure your RAID controller through the EasyStartup
program.
This method enables you to use the EasyStartup program to configure your RAID
controller and install the operating system. After the operating system is installed,
reinstall the drives and use the RAID configuration utility provided in the firmware
to configure the secondary RAID.
v Configure the controller using the RAID configuration utility provided in the
firmware before you use the EasyStartup program.
For details, see “Starting the LSI Configuration Utility program” on page 111. After
your RAID controller is configured, start the EasyStartup program and install your
operating system.
EasyStartup overview
The EasyStartup program requires a supported Lenovo server with an enabled,
startable (bootable) DVD drive. In addition to the ThinkServer EasyStartup DVD,
you also must have the operating-system installation CD or DVD and the product
key or installation number for the operating system (if provided).
The EasyStartup program performs the following tasks:
v Detects installed hardware devices
v Guides you through the process of one or more RAID controllers and optionally
saves the settings in a RAID response file
Chapter 6. Configuring the server 115
v Guides you through the process of creating a response file for the unattended
installation of the operating system
v Enables you to create scripts or commands that run at the end of the operating
system installation process
v Facilitates the installation of the ThinkServer EasyManage products and
DVD-burning software (Windows installations only)
v Prepares the hard disk for installation
v Prompts you to insert the operating-system installation disc
v Initiates an unattended installation of the operating system and device drivers
Setup and configuration
When you start the ThinkServer EasyStartup DVD, you will be prompted for the
following:
v Select the language in which you want to view the program.
v Select the language of the keyboard you will be using with the program.
Note: The following language keyboards are supported: English, French, German,
Spanish, Japanese, Korean, Turkish, Italian, and Dutch.
You will then see one or more reminders about storage devices, and then you will
be presented with the Lenovo License Agreement. Read the license agreement
carefully. You must agree with terms in order to continue.
After agreeing to the license agreement, you will be given the following choices:
v Continue to the main program interface
v Use a shortcut to install an operating system based a response file that you
previously created using the EasyStartup program
v Use a short cut to configure RAID controllers based on a RAID response file that
you previously created using the EasyStartup program
If you continue to the main program interface, you will have the following selectable
options:
v Compatibility notes: This selection provides information about the operating
systems and server configurations supported by that version of the EasyStartup
program.
v User Guide: This selection provides information about the features provided by
that version of the EasyStartup program.
v Hardware list: This selection displays a list of hardware devices detected by the
EasyStartup program.
v Configure RAID: This selection enables you to view the current RAID
configuration for each installed RAID controller and make changes if needed.
v Install operating system: This selection displays a series of choices and
prompts to collect information required for installation, prepares the hard disk for
installation, and then initiates the installation process using the user-provided
operating-system installation CD or DVD.
v About: This selection displays version information and legal notices.
Typical operating system installation
When you select Install operating system, you will be prompted for information
required for the installation. The prompts vary depending on the operating system
116 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
selected. This section describes the tasks associated with a typical Windows Server
operating system installation. Each task must be completed before moving to the
next task.
Note: Ensure that your RAID controller is correctly configured before you select an
operating system to install.
v Select operating system: This task enables you to select the operating system
that you will be installing.
v Select disk: This task enables you to select the disk where you want to install
the operating system.
Note: The disk that you select must be set as the boot disk in UEFI.
v Partitions options: This task enables you to choose whether you want to
repartition the selected drive or use an existing partition.
v Partition settings: This task enables you to choose the file system type and
define the partition size.
v Installation settings: This task prompts you for user and system settings, the
operating system product key, and the administrator password.
v Network settings: This task prompts you for domain and workgroup settings,
Ethernet controller type, IP address settings, DNS settings, and WINS address
settings.
v Install applications: This task enables you to run custom commands or scripts
at the end of the installation process. It also facilitates the installation of
DVD-burning software and install ThinkServer EasyManage software products.
v Install Windows components: This task enables you to install optional
Windows components such as IIS, ASP.NET, and SNMP.
v Confirm settings: This task enables you to review all of the information you
provided.
v Save response file: This task gives you the option of saving the information on
a diskette or USB device as a response file for future installations on similarly
configured Lenovo servers.
v Start installation: This task starts the actual installation process. First, the disk
is prepared using the disk and partition information you specified. Then you are
prompted to insert the operating system disk, and the operating system is
installed using the information that you specified.
Installing your operating system without using EasyStartup
If you have already configured the server hardware and you are not using the
EasyStartup program to install your operating system, complete the following steps
to download the latest operating-system installation instructions from the Lenovo
Support Web site:
Note: Changes are made periodically to the Lenovo Web site. The actual
procedure might vary slightly from what is described in this document.
1. Go to: http://www.lenovo.com/support.
2. Enter your product number (machine type and model number) or select Servers
and Storage from the Select your product list.
3. From Family list, select ThinkServer RD220, and click Continue.
4. Select the operating system that you want from the Operating system list, and
click Continue.
Chapter 6. Configuring the server 117
5. Click Operating system installation to download instructions to install the
operating system.
Enabling the Broadcom Gigabit Ethernet Utility program
The Broadcom Gigabit Ethernet Utility program is part of the UEFI firmware. You
can use it to configure the network as a startable device, and you can customize
where the network startup option appears in the startup sequence. Enable and
disable the Broadcom Gigabit Ethernet Utility program from the UEFI Setup Utility
program.
Configuring the Gigabit Ethernet controller
The Ethernet controllers are integrated on the system board. They provide an
interface for connecting to a 10-Mbps, 100-Mbps, or 1-Gbps network and provide
full-duplex (FDX) capability, which enables simultaneous transmission and reception
of data on the network. If the Ethernet ports in the server support auto-negotiation,
the controllers detect the data-transfer rate (10BASE-T, 100BASE-TX, or
1000BASE-T) and duplex mode (full-duplex or half-duplex) of the network and
automatically operate at that rate and mode.
You do not have to set any jumpers or configure the controllers. However, you must
install a device driver to enable the operating system to address the controllers. To
find updated information about the controllers, complete the following steps.
Note: Changes are made periodically to the . The actual procedure might vary
slightly from what is described in this document.
1. Go to: http://www.lenovo.com/support.
2. Enter your product number (machine type and model number) or select Servers
and Storage from the Select your product list.
3. From Family list, select ThinkServer RD220, and click Continue.
4. Click Downloads and drivers to download firmware updates.
Updating the firmware
The firmware in the server is periodically updated and is available for download on
the Lenovo Support Web site. Go to http://www.lenovo.com/support to check for the
latest level of firmware, such as unified extensible firmware interface (UEFI) code,
vital product data (VPD) code, device drivers, and service processor firmware.
When you replace a device in the server, you might have to either update the
server with the latest version of the firmware that is stored in memory on the device
or restore the pre-existing firmware from a diskette or CD image.
v UEFI code is stored in ROM on the system board.
v IMM firmware is stored in ROM on the baseboard management controller on the
system board.
v Ethernet firmware is stored in ROM on the Ethernet controller.
v ServeRAID firmware is stored in ROM on the SAS controller.
v SAS firmware is stored in ROM on the integrated RAID controller on the system
board.
v Major components contain vital product data (VPD) code. You can select to
update the VPD code during theUEFI code update procedure.
118 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
The following items are downloadable at http://www.lenovo.com/support:
v Diagnostics programs
v IMM firmware
v Ethernet firmware
Using the EasyUpdate Firmware Updater tool
ThinkServer EasyUpdate Firmware Updater is a software application that enables
you to maintain your system firmware up to date and helps you avoid unnecessary
outages. Firmware Updater updates the server firmware in two steps, by updating
system and adapter firmware and updating hard disk drive (HDD) firmware.
To update your system, first go the Lenovo Support Web site and obtain the ISO
file.
1. Go to: http://www.lenovo.com/support.
2. Enter your product number (machine type and model number) or select Servers
and Storage from the Select your product list.
3. From Family list, select ThinkServer RD220, and click Continue.
4. Click Downloads and drivers to download firmware updates.
5. Download the ThinkServer fimrware update media ISO file.
6. Burn the ISO image to CD or DVD.
7. Insert the media in the server CD/DVD drive, and boot the server to that drive.
8. After DOS starts, the master application starts automatically. Hardware detection
runs, and a list of applicable firmware updates is displayed.
9. Select the firmware updates that you want to install.
Before distributing the firmware update to other servers, ensure that your server can
restart successfully without encountering hardware problems.
Starting the backup UEFI firmware
The system board contains a backup copy area for the UEFI (formerly called BIOS)
firmware. This is a secondary copy of UEFI firmware that you update only during
the process of updating UEFI firmware. If the primary copy of the UEFI firmware
becomes damaged, use this backup copy.
To force the server to start from the backup copy, turn off the server; then, place the
J29 jumper in the backup position (pins 2 and 3).
Use the backup copy of the UEFI firmware until the primary copy is restored. After
the primary copy is restored, turn off the server; then, move the J29 jumper back to
the primary position (pins 1 and 2).
Using the Integrated Management Module
The Integrated Management Module (IMM) is a second generation of the functions
that were formerly provided by the baseboard management controller hardware. It
combines service processor functions, video controller, and (when IMM Premium is
installed) remote presence function in a single chip.
The IMM supports the following basic system management features:
v Environmental monitor with fan speed control for temperature, voltages, fan
failure, power supply failure, and power backplane failure.
Chapter 6. Configuring the server 119
v LED indicators to report errors that occur with fans, power supplies,
microprocessor, hard disk drives, and system errors (EasyLED Diagnostics)
v DIMM error assistance. The Unified Extensible Firmware Interface (UEFI) will
disable a failing DIMM that is detected during POST IMM will light the associated
system error LED and the failing DIMM error LED.
v System event log (SEL)
v ROM-based IMM firmware flash (IMM firmware updates)
v Auto Boot Failure Recovery (ABR)
v A virtual media key which enables full system management support (remote
video, remote keyboard/mouse, and remote storage)
v Automatic microprocessor disable on failure restart in a two-microprocessor
configuration when one microprocessor signals an internal error
v NMI detection and reporting
v SMI handling
v Automatic Server Restart (ASR) when (1) POST is not complete or (2) the OS
hangs and the OS Watchdog Timer times-out. The IMM might be configured to
watch for OS Watchdog Timer and reboot the system after time-out, if the ASR
feature is enabled. Otherwise, IMM allows the administrator to generate an NMI
by pressing an NMI button on the system board for OS memory dump. ASR is
supported by IPMI.
v Intelligent Platform Management Interface (IPMI) Specification V2.0 and
Intelligent Platform Management Bus (IPMB) support
v Invalid system configuration (CNFG) LED support
v Serial redirect
v Serial Over LAN (SOL)
v Active Energy Manager
v Query power supply input power
v PECI 2 support
v Power/Reset control (power-on, hard and soft shut down, hard and soft reset,
schedule power control)
v Alerts (in-band and out-of-band alerting, PET traps - IPMI style, SNMP, e-mail)
v Operating system failure blue screen capture
v Command line interface
v Configuration save and restore
v PCI configuration data
v Boot sequence manipulation
The IMM also provides the following remote server management capabilities:
v Command-line interface (IPMI Shell)
The command-line interface provides direct access to server management
functions through the IPMI 2.0 protocol. Use the command-line interface to issue
commands to control the server power, view system information, and identify the
server. You can also save one or more commands as a text file and run the file
as a script.
v Serial over LAN
Establish a Serial over LAN (SOL) connection to manage servers from a remote
location. You can remotely view and change the UEFI settings, restart the server,
identify the server, and perform other management functions. Any standard Telnet
client application can access the SOL connection.
120 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
IBM Advanced Settings Utility program
The IBM Advanced Settings Utility (ASU) program is an alternative to the Setup
utility for modifying UEFI settings. Use the ASU program online or out-of-band to
modify UEFI settings from the command line without the need to restart the server
to access the Setup utility.
You can also use the ASU program to configure the optional remote presence
features or other IMM settings. The remote presence features provide enhanced
systems-management capabilities.
In addition, the ASU program provides limited settings for the IPMI function in the
IMM through the command-line interface.
Use the command-line interface to issue setup commands. You can save any of the
settings as a file and run the file as a script. The ASU program supports scripting
environments through a batch-processing mode.
For more information and to download the ASU program, go to
http://www.lenovo.com/support.
Installing ThinkServer EasyManage software
You can install the ThinkServer® EasyManage Core Server program from the
ThinkServer EasyManage CD or you can download and install the program from
http://www.lenovo.com/support. After one instance of the ThinkServer EasyManage
Core Server has been installed, you can use the ThinkServer EasyManage Agent
installer to install the agent on other servers and clients on the network.
Also, the ThinkServer EasyStartup™ program provides an option to either install the
ThinkServer EasyManage Agent as part of the operating system installation process
or install a desktop icon to assist with the installation of the ThinkServer
EasyManage Core Server after the operating system has been installed.
Installation requirements
Before installing ThinkServer EasyManage software on your server, your
environment must meet the following requirements:
v Microsoft® Windows Server 2003 or Windows Server 2008 is installed on the
server where you intend to install the Core Server.
v The original Windows Server operating system installation CDs are available in
case files are needed while installing the prerequisites.
v The server has Internet access to obtain prerequisites and to activate the
software after the installation is complete.
v The server has a static IP address.
v The server is not a domain controller. However, it is recommended to have the
server join a domain.
v The account that you use to log in and to install the Core Server has
Administrator privileges on the server with full read/write access. Ideally, this
account is also a Domain Administrator account. This account will be used to
create the initial administrator-level account used to log in to the ThinkServer
EasyManage console.
v Any previous agent from EasyManage or LANDesk must be removed prior to
installing the Core Server and Management Console.
Chapter 6. Configuring the server 121
Installation order
The order in which you install the operating system and Windows Components is
critical to install ThinkServer EasyManage software successfully. To ensure a clean,
working installation of ThinkServer EasyManage software, use the following
installation order:
1. Install Microsoft Windows Server 2003 or Microsoft Windows Server 2008 32-bit
with the latest Service Pack.
2. Install the following Windows Components: See “Installing Windows 2003
components on the Core Server” or “Installing Windows 2008 32-bit
components” on page 123.
3. Use Windows Update to install all available critical updates.
4. (For Windows Server 2003 only) Download Microsoft .NET Framework 2.0
Service Pack 1 or newer from the following Web site: http://www.microsoft.com/
downloads/details.aspx?FamilyID=0856eacb-4362-4b0d-8edd-aab15c5e04f5
&DisplayLang=en. Install the software using the default settings.
5. (For both Windows Server 2003 and 2008) Download Microsoft Web Services
Enhancement 2.0 Service Pack 3 (LANDesk Process Manager only) from the
following Web site: http://www.microsoft.com/downloads/
details.aspx?FamilyID=1ba1f631-c3e7-420a-bc1e-ef18bab66122
&DisplayLang=en. Install the software using the default settings.
Note: This specific version is required.
6. Use Windows Update to install all available critical updates.
7. Launch the EasyManage installation.
8. After ThinkServer EasyManage is installed, enable Security and Patch Manager
to obtain the LANDesk 8.8 Software Updates. In the console application, click
Help -> LANDesk -> Security Updates for a guide to configuring Security and
Patch Manager.
9. Install Adobe Flash Player 9 if you plan to use the Management Console
functions from the same server on which the Core Server is installed. You can
obtain Adobe Flash Player 9 from the Adobe Web site: http://www.adobe.com/
products/flashplayer/
Installing Windows 2003 components on the Core Server
To install IIS, ASP.Net, and SNMP on the Core Server, do the following procedure
for each component:
1. In the Windows Control Panel, double-click Add or Remove Programs.
2. In the toolbar on the left, click Add/Remove Windows Components to launch
the Windows Components Wizard.
3. Select from the Components list:
v When installing IIS and ASP.NET, click Application Server; then, click
Details.
v When installing SNMP, click Management and Monitoring Tools; then, click
Details.
4. Select the component that you want to install:
v When installing IIS, select Internet Information Services (IIS); then, click
OK.
v When installing ASP.NET, select ASP.NET; then, click OK.
v When installing SNMP, select Simple Network Management Protocol; then,
click OK.
122 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
5. Click Next to continue the wizard.
6. If prompted, insert the original Windows operating system CD. If the autorun
launches when you insert the CD, close it. The Windows Components Wizard
will automatically detect and install the necessary files.
7. Click Finish.
Installing Windows 2008 32-bit components
To install the Windows Server 2008 32-bit components necessary for a ThinkServer
EasyManage core server installation, complete the steps in this section.
Installing Web Server Role (IIS)
To install the Web Server Role (IIS), complete the following steps:
1. Click Start -> Server Manager.
2. Under Roles Summary, click Add Roles. The Add Roles wizard appears.
3. Click Next.
4. Select the checkbox next to Web Server (IIS). A dialog box displays the
additional features that are required.
5. Click Add Required Features, then click Next. In the list of additional role
services that can be installed, ensure that the follow are checked:
v HTTP Redirection
v Static Content
v ASP.NET
v ASP
v CGI
v Server Side Includes
v Windows Authentication
v IIS 6 Metabase Compatibility
Note: When you select ASP.Net or ASP, a dialog box displays the additional
role services required. Click Add Required Role Services.
6. Click Install.
Note: If IIS is already installed and certain Role Services are still required,
expand Roles in the tree view on the left in Server Manager and click on Web
Server (IIS), then click on Add Role Services. Select the necessary role
services and click Install.
Installing Microsoft SNMP services
To install Microsoft SNMP services, complete the following steps:
1. Click Add Features in the Features Summary section on the main page of
Server Manager.
2. Select the SNMP Services checkbox.
3. Click Next, then Install.
Uninstalling the LANDesk Software Agent
If the Core Server has LANDesk agents on it from a previous Management Suite
release, it will fail the autorun prerequisite check. You must remove the old agents
by running uninstallwinclient.exe from the \Program Files\LANDesk\
ManagementSuite folder.
Chapter 6. Configuring the server 123
Using the remote presence capability and blue-screen capture
The remote presence and blue-screen capture features are integrated functions of
the Integrated Management Module (IMM). When IMM Premium (the virtual media
key) is installed in the server, it activates full system-management functions. IMM
Premium is required to enable the integrated remote presence and blue-screen
capture features (via the NMI button). Without the virtual media key, you will not be
able to access the remote network to remotely mount or unmount drives or images
on the client system. However, you will still be able to access the Web interface
without the key.
After IMM Premium is installed in the server, the Active Energy Manager controller
determines the presence of the virtual media key and authenticates the key to
determine if it is valid. If the key is not valid, you will receive a message from the
Web interface indicating that the hardware key is required to use the remote
presence feature.
The virtual media key provides an LED to indicate a problem. When this LED is lit
and green, it indicates that the key is installed and functioning correctly.
The remote presence feature provides the following functions:
v Remotely viewing video with graphics resolutions up to 1280 x 1024 at 75 Hz,
regardless of the system state
v Remotely accessing the server, using the keyboard and mouse from a remote
client
v Mapping the CD or DVD drive, diskette drive, and USB flash drive on a remote
client, and mapping ISO and diskette image files as virtual drives that are
available for use by the server
v Uploading a diskette image to the IMM memory and mapping it to the server as a
virtual drive
The blue-screen capture feature captures the video display contents before the IMM
restarts the server when the IMM detects an operating-system hang condition. A
system administrator can use the blue-screen capture to assist in determining the
cause of the hang condition.
Enabling the remote presence feature
To enable the remote presence feature, complete the following steps:
1. Install the virtual media key (IMM Premium) into the dedicated slot on the
system board (see “System-board internal connectors” on page 24).
2. Turn on the server.
Note: Approximately 1 to 2 minutes after the server is connected to ac power,
the power-control button becomes active.
Obtaining the IP address for the Web-based interface access
To access the Web interface and use the remote presence feature, you will need
the IP address for IMM. The IMM IP address can be obtained through the UEFI
Setup Utility. To locate the IP address, complete the following steps:
1. Turn on the server.
Note: Approximately 1 to 2 minutes after the server is connected to ac power,
the power-control button becomes active.
124 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
2. When the prompt Press F1 for UEFI Setup displays, press F1. (This prompt is
displayed on the screen for only a few seconds. You must press F1 quickly.) If
you have set both a power-on password and an administrator password, you
must type the administrator password to access the full UEFI Setup Utility
menu.
3. From the UEFI Setup Utility main menu, select System Settings.
4. On the next screen, select Integrated Management Module.
5. On the next screen, select Network Configuration.
6. Find the IP address and write it down.
7. Exit the UEFI Setup Utility.
Logging on to the Web interface
To log on to the Web interface to use the remote presence functions, complete the
following steps:
1. Open a Web browser and in the Address or URL field, type the IP address or
host name of the IMM to which you want to connect.
Notes:
a. If you are logging in to the IMM for the first time after installation, the IMM
defaults to DHCP. If a DHCP host is not available, the IMM uses the default
static IP address 192.168.70.125.
b. You can obtain the DHCP-assigned IP address or the static IP address from
the server UEFI or from your network administrator.
The Login page is displayed.
2. Type the user name and password. If you are using the IMM for the first time,
you can obtain the user name and password from your system administrator. All
login attempts are documented in the event log. A welcome page opens in the
browser.
Note: The IMM is set initially with a user name of USERID and password of
PASSW0RD (passw0rd with a zero, not the letter O). You have read/write
access. For enhanced security, change this default password during the initial
configuration.
3. On the Welcome page, type a timeout value (in minutes) in the field that is
provided. The IMM will log you off the Web interface if your browser is inactive
for the number of minutes that you entered for the timeout value.
4. Click Continue to start the session. The browser opens the System Status
page, which displays the server status and the server health summary.
Chapter 6. Configuring the server 125
126 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Chapter 7. Solving problems
This chapter provides basic troubleshooting information to help you solve some
common problems that might occur while you are setting up the server.
If you cannot locate and correct the problem using the information in this chapter,
see Appendix A, “Getting help and technical assistance,” on page 151, the
Hardware Maintenance Manual on the ThinkServer Documentation DVD.
Diagnostic tools overview
The following tools are available to help you diagnose and solve hardware-related
problems:
v POST beep codes
The power-on self-test beep codes indicate the detection of a problem.
– One beep indicates successful completion of POST, with no errors.
– More than one beep indicates that POST detected a problem. Error messages
also appear during startup if POST detects a hardware-configuration problem.
See “POST beep codes” and the Hardware Maintenance Manual for more
information.
v
Diagnostics DVD
The Diagnostics DVD provided with your server contains the diagnostic programs
for testing the major components of the server. For additional information about
the Diagnostics DVD, see the Hardware Maintenance Manual.
v Troubleshooting tables
These tables list problem symptoms and steps to correct the problems. See
“Troubleshooting tables” on page 129 for more information.
v Diagnostic programs and error messages
The system diagnostic programs are provided in ROM. These programs test the
major components of the server. See the Hardware Maintenance Manual.
v EasyLED Diagnostics
Use EasyLED Diagnostics to diagnose system errors quickly. See “EasyLED
Diagnostics” on page 142 for more information.
POST beep codes
POST emits one beep to signal successful completion. If POST detects a problem
during startup, other beep codes might occur. Use the following beep code
descriptions to help diagnose and solve problems that are detected during startup.
Note: See the Hardware Maintenance Manual on the ThinkServer Documentation
DVD for more information about the POST beep codes.
One beep
POST was completed successfully without finding any errors.
One long beep and two short beeps
A video error has occurred, and the BIOS cannot initialize the monitor
screen to display additional information.
Other beep codes
See the Hardware Maintenance Manual.
© Lenovo 2009. Portions © IBM Corp. 2007. 127
POST error codes
The following table provides an abbreviated list of the error codes that might appear
during POST. See the Hardware Maintenance Manual for more information about
the POST error codes. To check for updated technical information, complete the
following steps.
Note: Changes are made periodically to the Lenovo Web site. The actual
procedure might vary slightly from what is described in this document.
1. Go to: http://www.lenovo.com/support.
2. Enter your product number (machine type and model number) or select Servers
and Storage from the Select your product list.
3. From Family list, select ThinkServer RD220, and click Continue.
4. Click User's guides and manuals for documentation.
Table 13. Abbreviated list of POST error messages
POST
message
Failing device or
problem found Suggested action
161 The real-time clock
battery has failed.
1. Reseat the battery.
2. Replace the battery or call for service.
162 A device configuration
has changed.
v Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
v Make sure that optional devices are turned on
and installed correctly.
163 The time of day has
not been set.
Run the Configuration/Setup Utility program and set
the date and time.
289 A failing DIMM was
disabled.
Make sure that the DIMMs are supported by the
server and that they are installed correctly.
301, 303 Keyboard and
keyboard controller
Make sure that the keyboard cable is connected
and that nothing is resting on the keyboard keys.
1810 PCI device error Make sure that all PCI adapters are installed
correctly. In the Configuration/Setup Utility program,
make sure that all PCI devices are enabled.
Disable option ROMs and integrated devices that
are not needed and set the PCI device boot priority
to ensure that the boot device option ROM is able
to load.
1962 POST could not find
an operating system.
Install an operating system.
00019xxx Microprocessor x is
not functioning or
failed the built-in
self-test.
Make sure that microprocessor x is installed
correctly. (Trained service technician only) If the
problem remains, replace microprocessor x.
012980xx
012981xx
Data for
microprocessor x
Download and install the latest level of BIOS code.
128 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Troubleshooting tables
Use the troubleshooting tables to find solutions to problems that have identifiable
symptoms. See the Hardware Maintenance Manual for more detailed
troubleshooting information. If you cannot find the problem in these tables, run the
diagnostic programs (see “Running the diagnostic programs” in the Hardware
Maintenance Manual).
If you have just added new software or a new optional device and the server is not
working, complete the following steps before using the troubleshooting tables:
1. Check the diagnostics LEDs on the operator information panel (see “EasyLED
Diagnostics” on page 142).
2. Remove the software or device that you just added.
3. Run the diagnostic tests to determine whether the server is running correctly.
4. Reinstall the new software or new device.
EasyStartup problems
Table 14. ThinkServer EasyStartup DVD
v Follow the suggested actions in the order in which they are listed in the Action Column until the problem
is resolved.
v See the Hardware Maintenance Manual to determine which components are customer replaceable units
(CRU’s) and which fields are field replaceable units (FRUs).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
The ThinkServer
EasyStartup DVD will not
start.
v Make sure that the server supports the EasyStartup program and has a startable
(bootable) CD or DVD drive.
v If the startup (boot) sequence settings have been changed, make sure that the CD or
DVD drive is first in the startup sequence.
v If more than one CD or DVD drive is installed, make sure that only one drive is set as
the primary drive. Start the CD from the primary drive.
The operating-system
installation program
continuously loops.
Make more space available on the hard disk.
The EasyStartup
program will not start the
operating-system media.
Make sure that the operating-system media is supported by the EasyStartup program.
See the EasyStartup User Guide for a list of supported operating-system versions.
Chapter 7. Solving problems 129
CD-RW/DVD drive problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
The CD-RW/DVD drive is not
recognized.
1. Make sure that:
v The IDE channel to which the CD-RW/DVD drive is attached (primary) is
enabled in the Configuration/Setup Utility program.
v All cables and jumpers are installed correctly.
v The signal cable and connector are not damaged and the connector pins are
not bent.
v All damaged parts are repaired or replaced.
v The correct device driver is installed for the CD-RW/DVD drive.
2. Run the CD-RW/DVD drive diagnostic programs.
3. Reseat the following components:
a. CD-RW/DVD drive
b. IDE/Ultrabay Enhanced (UBE) interposer card cable
4. Replace the components listed in step 3 one at a time, in the order shown,
restarting the server each time.
The CD-RW/DVD drive is not
working correctly.
1. Clean the CD or DVD.
2. Run the CD-RW/DVD drive diagnostic programs.
3. Check the connector and signal cable for bent pins or damage.
4. Replace any damaged parts.
5. Reseat the CD-RW/DVD drive.
6. Replace the CD-RW/DVD drive.
The CD-RW/DVD drive tray is
not working.
1. Make sure that the server is turned on.
2. Insert the end of a straightened paper clip into the manual tray-release
opening.
3. Reseat the CD-RW/DVD drive.
4. Replace the CD-RW/DVD drive.
General problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
A cover lock is broken, an LED
is not working, or a similar
problem has occurred.
If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a
trained service technician.
130 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Hard disk drive problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
Not all drives are recognized by
the hard disk drive diagnostic
test (the Fixed Disk test).
Remove the drive that is indicated by the diagnostic tests; then, run the hard disk
drive diagnostic test again. If the remaining drives are recognized, replace the drive
that you removed with a new one.
The server stops responding
during the hard disk drive
diagnostic test.
Remove the hard disk drive that was being tested when the server stopped
responding, and run the diagnostic test again. If the hard disk drive diagnostic test
runs successfully, replace the drive that you removed with a new one.
A hard disk drive was not
detected while the operating
system was being started.
Reseat all hard disk drives and cables; then, run the hard disk drive diagnostic
tests again.
A hard disk drive passes the
diagnostic Fixed Disk Test, but
the problem remains.
Run the diagnostic SCSI Attached Disk Test.
Intermittent problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
A problem occurs only
occasionally and is difficult to
diagnose.
1. Make sure that:
v All cables and cords are connected securely to the rear of the server and
attached devices.
Attention: In a dc power environment, only trained service personnel
other than Lenovo service technicians are authorized to connect or
disconnect power to the dc power supply. See the documentation that comes
with each dc power supply.
v When the server is turned on, air is flowing from the fan grille. If there is no
airflow, the fans are not working. This can cause the server to overheat and
shut down.
2. Check the system event/error log (see “Error Logs” in the Hardware
Maintenance Manual).
Chapter 7. Solving problems 131
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
The server resets (restarts)
occasionally
1. If the reset occurs during POST and the POST watchdog timer is enabled (click
Advanced Setup --> Baseboard Management Controller (BMC) Setting -->
BMC Post Watchdog in the Configuration/Setup Utility program to see the
POST watchdog setting), make sure that sufficient time is allowed in the
watchdog timeout value (BMC POST Watchdog Timeout). See the User Guide
for information about the settings in the Configuration/Setup Utility program.
If the server continues to reset during POST, see the “POST” and “Diagnostic
programs” sections in the Hardware Maintenance Manual.
2. If the reset occurs after the operating system starts, disable any automatic
server restart (ASR) utilities, such as the IBM Automatic Server Restart IPMI
Application for Windows, or ASR devices that may be installed.
Note: ASR utilities operate as operating-system utilities and are related to the
IPMI device driver.
If the reset continues to occur after the operating system starts, the operating
system might have a problem; see “Software problems” on page 141.
3. If neither condition applies, check the system event/error log or BMC system
event log (see “Error Logs” in the Hardware Maintenance Manual).
USB keyboard, mouse, or pointing-device problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
All or some keys on the
keyboard do not work.
1. If you have installed a USB keyboard, run the Configuration/Setup Utility
program and enable keyboardless operation to prevent the POST error
message 301 from being displayed during startup.
2. See http://www.lenovo.com/thinkserver for keyboard compatibility.
3. Make sure that:
v The keyboard cable is securely connected.
v The server and the monitor are turned on.
4. Move the keyboard cable to a different USB connector.
5. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Keyboard
b. (Only if the problem occurred with a front USB connector) Internal USB
cable
c. (Trained service technician only) System board
132 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
The USB mouse or USB
pointing device does not work.
1. Make sure that:
v The mouse is compatible with the server. See http://www.lenovo.com/
thinkserver.
v The mouse or pointing-device USB cable is securely connected to the
server, and the device drivers are installed correctly.
v The server and the monitor are turned on.
2. If a USB hub is in use, disconnect the USB device from the hub and connect it
directly to the server.
3. Move the mouse or pointing device cable to another USB connector.
4. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Mouse or pointing device
b. (Only if the problem occurred with a front USB connector) Internal USB
cable
c. (Trained service technician only) System board
Chapter 7. Solving problems 133
Memory problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
The amount of system memory
that is displayed is less than the
amount of installed physical
memory.
1. Make sure that:
v No error LEDs are lit on the operator information panel.
v Memory mirroring or memory sparing does not account for the discrepancy.
v The memory modules are seated correctly.
v You have installed the correct type of memory . See the User Guide on the
Lenovo ThinkServer Documentation DVD, which comes with the server.
v If you changed the memory, you updated the memory configuration in the
Configuration/Setup Utility program.
v All banks of memory are enabled. The server might have automatically
disabled a memory bank when it detected a problem, or a memory bank
might have been manually disabled.
2. Check the POST error log for error message 289:
v If a DIMM was disabled by a system-management interrupt (SMI), replace
the DIMM.
v If a DIMM was disabled by the user or by POST, run the Configuration/Setup
Utility program and enable the DIMM.
3. Run memory diagnostics (see “Running the diagnostic programs” in the
Hardware Maintenance Manual).
4. Make sure that there is no memory mismatch when the server is at the
minimum memory configuration (two 512 MB DIMMs).
5. Add one pair of DIMMs at a time, making sure that the DIMMs in each pair are
matching. Install the DIMMs in the sequence that is described in the User
Guide on the Lenovo ThinkServer Documentation DVD, which comes with the
server.
6. Reseat the DIMMs.
7. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. DIMMs
b. (Trained service technician only) System board
Multiple rows of DIMMs in a
branch are identified as failing.
1. Reseat the DIMMs; then, restart the server.
2. Replace the lowest-numbered DIMM pair of those that are identified; then,
restart the server. Repeat as necessary.
3. (Trained service technician only) Replace the system board.
134 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Microprocessor problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
The server emits a continuous
beep during POST, indicating
that the microprocessor is not
working correctly.
1. Correct any errors that are indicated by the LEDs (see “EasyLED Diagnostics”
in the Hardware Maintenance Manual).
2. Make sure that the server supports all the microprocessors and that the
microprocessors match in speed and cache size.
3. (Trained service technician only) Make sure that microprocessor 1 is seated
correctly.
4. Reseat the following components:
a. (Trained service technician only) Microprocessors
b. VRM, if microprocessor 2 is installed
5. (Trained service technician only) Replace the microprocessors.
Chapter 7. Solving problems 135
Monitor problems
Some Lenovo monitors have their own self-tests. If you suspect a problem with your
monitor, see the documentation that comes with the monitor for instructions for
testing and adjusting the monitor. If you cannot diagnose the problem, call for
service.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
Testing the monitor 1. Make sure that the monitor cables are firmly connected.
2. Try using the other video port.
3. Try using a different monitor on the server, or try testing the monitor on a
different server.
4. Run the diagnostic programs (see the Hardware Maintenance Manual). If the
monitor passes the diagnostic programs, the problem might be a video device
driver.
5. Replace the system board (trained service technician only) and then restart the
server.
The screen is blank. 1. If the server is attached to a KVM switch, bypass the KVM switch to eliminate it
as a possible cause of the problem: connect the monitor cable directly to the
correct connector on the rear of the server.
2. Make sure that:
v The server is turned on. If there is no power to the server, see “Power
problems” on page 138.
v The monitor cables are connected correctly.
v The monitor is turned on and the brightness and contrast controls are
adjusted correctly.
v No beep codes sound when the server is turned on.
Important: In some memory configurations, the 3-3-3 beep code might sound
during POST, followed by a blank monitor screen. If this occurs and the Boot
Fail Count option in the Start Options of the Configuration/Setup Utility
program is enabled, you must restart the server three times to reset the
configuration settings to the default configuration (the memory connector or
bank of connectors enabled).
3. Make sure that the correct server is controlling the monitor, if applicable.
4. Make sure that damaged BIOS code is not affecting the video; see the
Hardware Maintenance Manual for information about recovering from a BIOS
failure.
5. See the Hardware Maintenance Manual for information about solving
undetermined problems.
136 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
The monitor works when you
turn on the server, but the
screen goes blank when you
start some application
programs.
1. Make sure that:
v The application program is not setting a display mode that is higher than the
capability of the monitor.
v You installed the necessary device drivers for the application.
2. Run video diagnostics (see the Hardware Maintenance Manual for information
about running the diagnostic programs).
v If the server passes the video diagnostics, the video is good; see the
Hardware Maintenance Manual for information about solving undetermined
problems.
The monitor has screen jitter, or
the screen image is wavy,
unreadable, rolling, or distorted.
1. If the monitor self-tests show that the monitor is working correctly, consider the
location of the monitor. Magnetic fields around other devices (such as
transformers, appliances, fluorescent lights, and other monitors) can cause
screen jitter or wavy, unreadable, rolling, or distorted screen images. If this
happens, turn off the monitor.
Attention: Moving a color monitor while it is turned on might cause screen
discoloration.
Move the device and the monitor at least 305 mm (12 in.) apart, and turn on
the monitor.
Notes®:
a. To prevent diskette drive read/write errors, make sure that the distance
between the monitor and any external diskette drive is at least 76 mm (3
in.).
b. Non-Lenovo monitor cables might cause unpredictable problems.
2. Reseat the monitor cable.
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Monitor cable
b. Monitor
c. (Trained service technician only) System board
Wrong characters appear on the
screen.
1. If the wrong language is displayed, update the BIOS code with the correct
language.
2. Reseat the monitor cable.
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Monitor
b. (Trained service technician only) System board
Chapter 7. Solving problems 137
Optional-device problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
An optional device that was just
installed does not work.
1. Make sure that:
v The device is designed for the server (see http://www.lenovo.com/support/).
v You followed the installation instructions that came with the device and the
device is installed correctly.
v You have not loosened any other installed devices or cables.
Attention: In a dc power environment, only trained service personnel
other than Lenovo service technicians are authorized to connect or
disconnect power to the dc power supply. See the documentation that comes
with each dc power supply.
v You updated the configuration information in the Configuration/Setup Utility
program. Whenever memory or any other device is changed, you must
update the configuration.
2. Reseat the device that you just installed.
3. Replace the device that you just installed.
An optional device that used to
work does not work now.
1. Make sure that all of the hardware and cable connections for the device are
secure.
Attention: In a dc power environment, only trained service personnel other
than Lenovo service technicians are authorized to connect or disconnect power
to the dc power supply. See the documentation that comes with each dc power
supply.
2. If the device comes with test instructions, use those instructions to test the
device.
3. Reseat the failing device.
4. Follow the instructions for device maintenance, such as keeping the heads
clean, and troubleshooting in the documentation that comes with the device.
5. Replace the failing device.
Power problems
Attention: In a dc power environment, only trained service personnel other than
Lenovo service technicians are authorized to connect or disconnect power to the dc
power supply. See the documentation that comes with each dc power supply.
138 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
The power-control button does
not work, and the reset button
does work (the server does not
start).
Note: The power-control button
will not function until 20
seconds after the server has
been connected to power.
1. Make sure that:
v The power cords are correctly connected to the server and to a working
power source.
Attention: In a dc power environment, only trained service personnel
other than Lenovo service technicians are authorized to connect or
disconnect power to the dc power supply. See the documentation that comes
with each dc power supply.
v The type of memory that is installed is correct.
v The LEDs on the power supply do not indicate a problem.
v The microprocessors are installed in the correct sequence.
2. Make sure that the power-control button and the reset button are working
correctly:
Attention: In a dc power environment, only trained service personnel other
than Lenovo service technicians are authorized to connect or disconnect power
to the dc power supply. See the documentation that comes with each dc power
supply.
a. Disconnect the server power cords.
b. Reseat the operator information panel assembly cable.
c. Reconnect the power cords.
d. Press the power-control button to restart the server. If the button does not
work, replace the operator information panel assembly.
e. Press the reset button (on the diagnostics panel) to restart the server. If the
button does not work, replace the operator information panel assembly.
3. If you just installed an optional device, remove it, and restart the server. If the
server now starts, you might have installed more devices than the power supply
supports.
4. Reseat the power backplane and restart the server.
5. Replace the power backplane and restart the server.
6. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Power supplies
Attention: In a dc power environment, only trained service personnel
other than Lenovo service technicians are authorized to connect or
disconnect power to the dc power supply and to remove and install the dc
power supply. See the documentation that comes with each dc power
supply.
b. (Trained service technician only) System board
7. See “Solving power problems” and “Solving undetermined problems” in the
Hardware Maintenance Manual.
Chapter 7. Solving problems 139
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
The server does not turn off. 1. Turn off the server by pressing the power-control button for 5 seconds.
2. Restart the server.
3. If the server fails POST and the power-control button does not work, disconnect
the power cord for 20 seconds; then, reconnect the power cord and restart the
server.
Attention: In a dc power environment, only trained service personnel other
than Lenovo service technicians are authorized to connect or disconnect power
to the dc power supply. See the documentation that comes with each dc power
supply.
4. If the problem remains, suspect the system board.
The OVER SPEC LED on the
diagnostics panel is lit, and the
one of the power channel LEDs
on the system board is lit.
See the power troubleshooting table in the Hardware Maintenance Manual or call
for service.
The server unexpectedly shuts
down, and the LEDs on the
operator information panel are
not lit.
See “Solving undetermined problems” in the Hardware Maintenance Manual.
Serial port problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
The number of serial ports that
are identified by the operating
system is less than the number
of installed serial ports.
1. Make sure that:
v Each port is assigned a unique address in the Configuration/Setup Utility
program and none of the serial ports is disabled.
v The serial-port adapter (if one is present) is seated correctly.
2. Reseat the serial port adapter, if one is present.
3. Replace the serial port adapter, if one is present.
140 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
A serial device does not work. 1. Make sure that:
v The device is compatible with the server.
v The serial port is enabled and is assigned a unique address.
v The device is connected to the correct connector (see “Rear view” on page
22).
2. Reseat the following components:
a. Failing serial device
b. Serial cable
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Failing serial device
b. Serial cable
c. (Trained service technician only) System board
Software problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
You suspect a software
problem.
1. To determine whether the problem is caused by the software, make sure that:
v The server has the minimum memory that is needed to use the software. For
memory requirements, see the information that comes with the software. If
you have just installed an adapter or memory, the server might have a
memory-address conflict.
v The software is designed to operate on the server.
v Other software works on the server.
v The software works on another server.
2. If you received any error messages when using the software, see the
information that comes with the software for a description of the messages and
suggested solutions to the problem.
3. Contact your place of purchase of the software.
Chapter 7. Solving problems 141
Universal Serial Bus (USB) port problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See the parts listing in the Hardware Maintenance Manual to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
A USB device does not work. 1. Make sure that:
v The correct USB device driver is installed.
v The operating system supports USB devices.
2. Make sure that the USB configuration options are set correctly in the
Configuration/Setup Utility program menu (see the User Guide for more
information).
3. If you are using a USB hub, disconnect the USB device from the hub and
connect it directly to the server.
4. Move the device cable to a different USB connector.
Video problems
See “Monitor problems” on page 136.
EasyLED Diagnostics
Use EasyLED Diagnostics to diagnose system errors. The diagnostics panel is
behind the operator information panel, on the left front of the server. To access the
diagnostics panel, slide the release latch on the front of the operator information
panel to the left.
The following illustration shows the controls and LEDs on the diagnostics panel.
To acknowledge a system error but not take immediate action, press the remind
button to place the server in Remind mode. When the server is in Remind mode,
the system-error LED on the front of the server flashes. If a new failure occurs, the
system-error LED is lit again.
Press the reset button to reset the server and run the power-on self-test (POST).
You might have to use a pen or the end of a straightened paper clip to press the
button.
The server is designed so that LEDs remain lit when the server is connected to a
power source but is not turned on, provided that the power supply is operating
correctly. This feature helps you to isolate the problem when the operating system
is shut down.
142 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Diagnosing problems using EasyLED Diagnostics
LEDs in two locations on the server are available to help you diagnose problems
that might occur during installation. Use them in the following order:
1. Diagnostics panel - Look at this panel first. If a system error has occurred, the
system-error LED on the front of the diagnostics drawer is lit. Slide the latch to
the left on the front of the operator information panel to access the diagnostics
panel. Note any LEDs that are lit, and then close the drawer.
2. LEDs on the system board - To identify the component that is causing the
error, note the lit LED on or beside the component.
EasyLED LEDs
The following table describes the LEDs on the EasyLED panel and suggested
actions to correct the detected problems.
Note: Check the system-error log or IMM system event log for additional
information before replacing a FRU.
Table 15. EasyLED panel LEDs
LED Description Action
None, but the
system error
LED is lit.
An error has occurred and
cannot be isolated. The
error is not represented by
a path.
Use the UEFI Setup Utility program to check the
system error log for information about the error.
Chapter 7. Solving problems 143
Table 15. EasyLED panel LEDs (continued)
LED Description Action
OVER SPEC The power supplies are
using more power than
their maximum rating.
If the OVER SPEC LED on the EasyLED panel
is lit, or any of the six 12V rail error LEDs (A, B,
C, D, E, or AUX) on the system board are lit,
follow the instructions below.
If the 12V channel A error LED is lit, complete
the following steps:
1. Turn the server off and disconnect the
power from the server.
2. Remove the optical drive, fans, hard disk
drives, and hard disk drive backplane.
3. Restart the server to see if the problem
remains.
4. Reinstall each device that was removed in
step b one at a time, starting the server
each time, to isolate the failing device.
5. Replace any failing device.
6. (Trained service technician only) Replace
the system board, if the problem remains.
If the 12V channel B error LED is lit, complete
the following steps:
1. Turn the server off and disconnect the
power from the server.
2. Remove the PCI riser card in connector 1,
all DIMMs, and the microprocessor in socket
2.
3. Restart the server to see if the problem
remains.
4. Reinstall each device that was removed in
step b one at a time, starting the server
each time, to isolate the failing device.
5. Replace any failing device.
6. (Trained service technician only) Replace
the system board, if the problem remains.
(Continued on the next page)
144 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Table 15. EasyLED panel LEDs (continued)
LED Description Action
OVER SPEC
(Continued)
The power supplies are
using more power than
their maximum rating.
If the 12V channel C error LED is lit, complete
the following steps:
1. Turn the server off and disconnect the
power from the server.
2. Remove the SAS/SATA RAID riser card,
DIMMs in connectors 1 through 8, and the
microprocessor in socket 1.
Note: The server will not power-on when
the microprocessor in socket 1 is not
installed in the server. You will need to
toggle the switch block (SW3) to pin 6 to
power-on the server.
3. Restart the server to see if the problem
remains.
4. Reinstall each device that was removed in
step b one at a time, starting the server
each time, to isolate the failing device.
5. Replace any failing device.
6. (Trained service technician only) Replace
the system board, if the problem remains.
If the 12V channel D error LED is lit, complete
the following steps:
1. Turn the server off and disconnect the
power from the server.
2. Remove the microprocessor in socket 1.
Note: The server will not power-on when
the microprocessor in socket 1 is not
installed in the server. You will need to
toggle the switch block (SW3) to pin 6 to
power-on the server.
3. Restart the server to see if the problem
remains.
4. Reinstall the microprocessor in socket 1 and
restart the server.
5. Replace any failing device.
6. (Trained service technician only) Replace
the system board, if the problem remains.
(Continued on the next page.)
Chapter 7. Solving problems 145
Table 15. EasyLED panel LEDs (continued)
LED Description Action
OVER SPEC
(Continued)
The power supplies are
using more power than
their maximum rating.
If the 12V channel E error LED is lit, complete
the following steps:
1. Turn the server off and disconnect the
power from the server.
2. Remove the PCI riser card from PCI riser
connector 2 and the microprocessor in
socket 2.
3. Restart the server to see if the problem
remains.
4. Reinstall each device that was removed in
step b one at a time, starting the server
each time, to isolate the failing device.
5. Replace any failing device.
6. (Trained service technician only) Replace
the system board, if the problem remains.
If the 12V AUX channel error LED is lit,
complete the following steps:
1. Turn the server off and disconnect the
power from the server.
2. Remove all PCI Express cards, all PCI riser
cards, the operator information panel, and
the Ethernet daughter card.
3. Restart the server to see if the problem
remains.
4. Reinstall each device that was removed in
step b one at a time, starting the server
each time, to isolate the failing device.
5. Replace any failing device.
6. (Trained service technician only) Replace
the system board, if the problem remains.
LOG An error occurred. Check the IMM system event log and the
system-error log for information about the error.
Replace any components identified in the error
logs.
LINK Reserved.
PS Power supply 1 or 2 has
failed.
1. Make sure that the power supplies are
seated correctly.
2. Remove one of the power supplies to isolate
the failed power supply.
3. Replace the failed power supply.
146 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Table 15. EasyLED panel LEDs (continued)
LED Description Action
PCI An error has occurred on
a PCI bus or on the
system board. An
additional LED will be lit
next to a failing PCI slot.
1. Check the LEDs on the PCI slots to identify
the component that caused the error.
2. Check the system-error log for information
about the error.
3. If you cannot isolate the failing adapter
using the LEDs and the information in the
system-error log, remove one adapter at a
time from the failing PCI bus; then, restart
the server after each adapter is removed.
4. If the problem remains, replace the following
components, in the order shown, restarting
the server each time:
v PCI riser card
v (Trained service technician only) Replace
the system board, if the problem remains.
SP The service processor has
failed.
1. Remove power from the server; then,
reconnect the server to power and restart
the server.
2. Update the IMM firmware.
3. (Trained service technician only) Replace
the system board, if the problem remains.
FAN A fan has failed, is
operating too slowly, or
has been removed. The
TEMP LED might also be
lit.
1. Reseat the fan.
2. Replace the failing fan, which is indicated by
a lit LED next to the fan.
TEMP The system temperature
has exceeded a threshold
level. A failing fan can
cause the TEMP LED to
be lit.
1. Determine whether a fan has failed. If it has,
replace it.
2. Make sure that the room temperature is not
too high. See “Specifications” on page 10 for
the server temperature information.
3. Make sure that the air vents are not
blocked.
MEM A memory error has
occurred.
Replace the failing DIMM, which is indicated by
the lit DIMM latch on the system board (the
DIMM LED is underneath the DIMM latch).
NMI A machine check error
has occurred or the NMI
button was pressed.
Check the system-error log for information about
the error.
CNFG A hardware configuration
error has occurred.
1. Check the microprocessors that were just
installed to make sure that they are
compatible with each other.
2. (Trained service technician only) Replace
the incompatible microprocessor.
3. Check the system-error logs for information
about the error. Replace any components
identified in the error log.
Chapter 7. Solving problems 147
Table 15. EasyLED panel LEDs (continued)
LED Description Action
CPU A microprocessor has
failed.
1. Make sure that the failing microprocessor,
which is indicated by a lit LED on the
system board, is install correctly.
2. (Trained service technician only) Replace
the microprocessor.
DASD A hard disk drive error has
occurred.
1. Check the LEDs on the hard disk drives and
replace the hard disk drive with the lit LED.
2. Replace the hard disk drive backplane.
RAID A RAID controller error
has occurred.
1. Make sure that a RAID controller is installed
correctly.
2. Check the system-error log for information
about the error.
BRD An error has occurred on
the system board.
1. Check the LEDs on the system board to
identify the component that caused the error.
2. Check the system-error log for information
about the error.
Power-supply diagnostics
The following illustration shows the power-supply LEDs on the rear of the server.
For more information about solving power-supply problems, see the Hardware
Maintenance Manual.
1 AC power LED (green)
2 DC power LED (green)
3 Power-supply error LED (amber)
The following table describes the problems that are indicated by various
combinations of the power-supply LEDs and the power-on LED on the operator
information panel and suggested actions to correct the detected problems.
148 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Table 16. Power-supply LEDs
Power-supply LEDs
Description Action Notes AC DC Error
Off Off Off No ac power to
the server or a
problem with the
ac power source
1. Check the ac power to the server.
2. Make sure that the power cord is
connected to a functioning power
source.
3. Turn the server off and then turn the
server back on.
4. If the problem remains, replace the
power supply.
This is a normal
condition when no
ac power is present.
Off Off On No ac power to
the server or a
problem with the
ac power source
and the power
supply had
detected an
internal problem
1. Replace the power supply.
2. Make sure that the power cord is
connected to a functioning power
source.
This happens only
when a second
power supply is
providing power to
the server.
Off On Off Faulty power
supply
Replace the power supply.
Off On On Faulty power
supply
Replace the power supply.
On Off Off Power supply not
fully seated,
faulty system
board, or faulty
power supply
1. Reseat the power supply.
2. If the 240V failure LED on the system
board is lit, have the system board
replaced (trained service technician
only).
3. If the 240V failure LED on the system
board is not lit, replace the power
supply.
Typically indicates
that a power supply
is not fully seated.
On Off or
Flashing
On Faulty power
supply
Replace the power supply.
On On Off Normal operation
On On On Power supply is
faulty but still
operational
Replace the power supply.
Chapter 7. Solving problems 149
150 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Appendix A. Getting help and technical assistance
If you need help, service, or technical assistance or just want more information
about Lenovo products, you will find a wide variety of sources available from
Lenovo to assist you. This section contains information about where to go for
additional information about Lenovo and Lenovo products, what to do if you
experience a problem with your system, and whom to call for service, if it is
necessary.
Before you call
Before you call, make sure that you have taken these steps to try to solve the
problem yourself:
v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system and any optional
devices are turned on.
v Use the troubleshooting information in your system documentation, and use the
diagnostic tools that come with your system. Information about diagnostic tools is
in the Hardware Maintenance Manual.
v Go to the at http://www.lenovo.com/support to check for technical information,
hints, tips, and new device drivers or to submit a request for information.
You can solve many problems without outside assistance by using the information
available on the Lenovo support site or by following the troubleshooting procedures
that Lenovo provides in the documentation that is provided with your Lenovo
product. The documentation that comes with Lenovo systems also describes the
diagnostic tests that you can perform. Most systems, operating systems, and
programs come with documentation that contains troubleshooting procedures and
explanations of error messages and error codes. If you suspect a software problem,
see the documentation for the operating system or program.
Using the documentation
Information about your Lenovo system and preinstalled software, if any, or optional
device is available in the documentation that comes with the product. That
documentation can include printed documents, online documents, readme files, and
help files. Most of the documentation for your server is on the ThinkServer
Documentation DVD provided with your server. See the troubleshooting information
in your system documentation for instructions for using the diagnostic programs.
The troubleshooting information or the diagnostic programs might tell you that you
need additional or updated device drivers or other software. Lenovo maintains
pages on the World Wide Web where you can get the latest technical information
and download device drivers and updates. To access these pages, go to
http://www.lenovo.com/support and follow the instructions.
Getting help and information from the World Wide Web
On the World Wide Web, the Lenovo Web site has up-to-date information about
Lenovo systems, optional devices, services, and support. For general information
about Lenovo products or to purchase Lenovo products, go to
http://www.lenovo.com. For support on Lenovo products, go to
http://www.lenovo.com/support.
© Lenovo 2009. Portions © IBM Corp. 2007. 151
Calling for service
During the warranty period, you can get help and information by telephone through
the Customer Support Center.
These services are available during the warranty period:
v Problem determination - Trained personnel are available to assist you with
determining a hardware problem and deciding what action is necessary to fix the
problem.
v Hardware repair - If the problem is caused by hardware under warranty, trained
service personnel are available to provide the applicable level of service.
v Engineering Change management - There might be changes that are required
after a product has been sold. Lenovo or your reseller will make selected
Engineering Changes (ECs) available that apply to your hardware.
These items are not covered by the warranty:
v Replacement or use of parts not manufactured for or by Lenovo or
non-warranted Lenovo parts
v Identification of software problem sources
v Configuration of BIOS as part of an installation or upgrade
v Changes, modifications, or upgrades to device drivers
v Installation and maintenance of network operating systems (NOS)
v Installation and maintenance of application programs
Refer to the safety and warranty information that is provided with your computer for
a complete explanation of warranty terms. You must retain your proof of purchase
to obtain warranty service.
For a list of service and support phone numbers for your country or region, go to
http://www.lenovo.com/support and click Support phone list or refer to the safety
and warranty information provided with your computer.
Note: Phone numbers are subject to change without notice. If the number for your
country or region is not provided, contact your Lenovo reseller or Lenovo marketing
representative.
If possible, be at your computer when you call. Have the following information
available:
v Machine type and model
v Serial numbers of our hardware products
v Description of the problem
v Exact working of any error messages
v Hardware and software configuration information
Using other services
If you travel with a Lenovo notebook computer or relocate your computer to a
country where your desktop, notebook, or server machine type is sold, your
computer might be eligible for International Warranty Service, which automatically
entitles you to obtain warranty service throughout the warranty period. Service will
be performed by service providers authorized to perform warranty service.
152 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Service methods and procedures vary by country, and some services might not be
available in all countries. International Warranty Service is delivered through the
method of service (such as depot, carry-in, or on-site service) that is provided in the
servicing country. Service centers in certain countries might not be able to service
all models of a particular machine type. In some countries, fees and restrictions
might apply at the time of service.
To determine whether your computer is eligible for International Warranty Service
and to view a list of the countries where service is available, go to
http://www.lenovo.com/support, click Warranty, and follow the instructions on the
screen.
For technical assistance with the installation of, or questions related to, Service
Packs for your preinstalled Microsoft Windows product, refer to the Microsoft
Product Support Services Web site at http://www.support.microsoft.com/directory/,
or you can contact the Customer Support Center. Some fees might apply.
Purchasing additional services
During and after the warranty period, you can purchase additional services, such as
support for hardware, operating systems, and application programs; network setup
and configuration; upgraded or extended hardware repair services; and custom
installations. Service availability and service name might vary by country or region.
For more information about these services, go to the Lenovo Web site at
http://www.lenovo.com/.
Lenovo product service
Appendix A. Getting help and technical assistance 153
154 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Appendix B. Notices
Lenovo may not offer the products, services, or features discussed in this document
in all countries. Consult your local Lenovo representative for information on the
products and services currently available in your area. Any reference to a Lenovo
product, program, or service is not intended to state or imply that only that Lenovo
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any Lenovo intellectual property right may
be used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
1009 Think Place - Building One
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this
statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. Lenovo may make improvements
and/or changes in the product(s) and/or the program(s) described in this publication
at any time without notice.
The products described in this document are not intended for use in implantation or
other life support applications where malfunction may result in injury or death to
persons. The information contained in this document does not affect or change
Lenovo product specifications or warranties. Nothing in this document shall operate
as an express or implied license or indemnity under the intellectual property rights
of Lenovo or third parties. All information contained in this document was obtained
in specific environments and is presented as an illustration. The result obtained in
other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those
Web sites. The materials at those Web sites are not part of the materials for this
Lenovo product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled
environment. Therefore, the result obtained in other operating environments may
vary significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been
© Lenovo 2009. Portions © IBM Corp. 2007. 155
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.
Trademarks
The following terms are trademarks of Lenovo in the United States, other countries,
or both:
Lenovo
Lenovo logo
ThinkServer
The following terms are trademarks of International Business Machines Corporation
in the United States, other countries, or both:
IBM
ServeRAID
Intel and Intel Xeon® are trademarks of Intel Corporation in the United States, other
countries, or both.
Microsoft and Windows are trademarks of Microsoft Corporation in the United
States, other countries, or both.
Adaptec and HostRAID are trademarks of Adaptec, Inc., in the United States, other
countries, or both.
Linux is a registered trademark of Linus Torvalds in the United States, other
countries, or both.
Red Hat, the Red Hat “Shadow Man” logo, and all Red Hat-based trademarks and
logos are trademarks or registered trademarks of Red Hat, Inc., in the United States
and other countries.
Other company, product, or service names may be trademarks or service marks of
others.
Important notes
Processor speed indicates the internal clock speed of the microprocessor; other
factors also affect application performance.
CD or DVD drive speed is the variable read rate. Actual speeds vary and are often
less than the possible maximum.
When referring to processor storage, real and virtual storage, or channel volume,
KB stands for 1024 bytes, MB stands for 1 048 576 bytes, and GB stands for
1 073 741 824 bytes.
When referring to hard disk drive capacity or communications volume, MB stands
for 1 000 000 bytes, and GB stands for 1 000 000 000 bytes. Total user-accessible
capacity can vary depending on operating environments.
Maximum internal hard disk drive capacities assume the replacement of any
standard hard disk drives and population of all hard disk drive bays with the largest
currently supported drives that are available from Lenovo.
156 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Maximum memory might require replacement of the standard memory with an
optional memory module.
Lenovo makes no representation or warranties regarding non-Lenovo products and
services, including but not limited to the implied warranties of merchantability and
fitness for a particular purpose. These products are offered and warranted solely by
third parties.
Some software might differ from its retail version (if available) and might not include
user manuals or all program functionality.
Product recycling and disposal
This unit must be recycled or discarded according to applicable local and national
regulations. Lenovo encourages owners of information technology (IT) equipment to
responsibly recycle their equipment when it is no longer needed. Lenovo offers a
variety of programs and services to assist equipment owners in recycling their IT
products. Information on Lenovo product recycling offerings can be found on
Lenovo’s Internet site at
http://www.lenovo.com/lenovo/environment/recycling.
Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la
normativa nacional o local aplicable. Lenovo recomienda a los propietarios de
equipos de tecnología de la información (TI) que reciclen responsablemente sus
equipos cuando éstos ya no les sean útiles. Lenovo dispone de una serie de
programas y servicios de devolución de productos, a fin de ayudar a los
propietarios de equipos a reciclar sus productos de TI. Se puede encontrar
información sobre las ofertas de reciclado de productos de Lenovo en el sitio web
de Lenovo
http://www.lenovo.com/lenovo/environment/recycling.
Notice: This mark applies only to countries within the European Union (EU) and
Norway.
This appliance is labeled in accordance with European Directive 2002/96/EC
concerning waste electrical and electronic equipment (WEEE). The Directive
determines the framework for the return and recycling of used appliances as
applicable throughout the European Union. This label is applied to various products
to indicate that the product is not to be thrown away, but rather reclaimed upon end
of life per this Directive.
Appendix B. Notices 157
Remarque : Cette marque s’applique uniquement aux pays de l’Union Européenne
et à la Norvège.
L’etiquette du système respecte la Directive européenne 2002/96/EC en matière de
Déchets des Equipements Electriques et Electroniques (DEEE), qui détermine les
dispositions de retour et de recyclage applicables aux systèmes utilisés à travers
l’Union européenne. Conformément à la directive, ladite étiquette précise que le
produit sur lequel elle est apposée ne doit pas être jeté mais être récupéré en fin
de vie.
In accordance with the European WEEE Directive, electrical and electronic
equipment (EEE) is to be collected separately and to be reused, recycled, or
recovered at end of life. Users of EEE with the WEEE marking per Annex IV of the
WEEE Directive, as shown above, must not dispose of end of life EEE as unsorted
municipal waste, but use the collection framework available to customers for the
return, recycling, and recovery of WEEE. Customer participation is important to
minimize any potential effects of EEE on the environment and human health due to
the potential presence of hazardous substances in EEE. For proper collection and
treatment, contact your local Lenovo representative.
Compliance with Republic of Turkey Directive on the Restriction of
Hazardous Substances
Meets requirements of the Republic of Turkey Directive on the Restriction of the
Use of Certain Hazardous Substances In Electrical and Electronic Equipment
(EEE).
Lenovo ürünü Turkiye cumhuriyeti'nin Elektrikli ve elektronik
e yalardaki zararli madde kullaniminin sinirlandirilmasi
hakkindaki direktif artlarina uygundur (EEE).
EEE Yönetmeli ine Uygundur.
ş
ş
ğ
Recycling statements for Japan
158 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Battery return program
This product may contain a lithium or lithium ion battery. Consult your user manual
or service manual for specific battery information. The battery must be recycled or
disposed of properly. Recycling facilities may not be available in your area. For
information on disposal or batteries outside the United States, go to
http://www.lenovo.com/lenovo/environment or contact your local waste disposal
facility.
For Taiwan: Please recycle batteries.
For the European Union:
Notice: This mark applies only to countries within the European Union (EU).
Batteries or packaging for batteries are labeled in accordance with European
Directive 2006/66/EC concerning batteries and accumulators and waste batteries
and accumulators. The Directive determines the framework for the return and
recycling of used batteries and accumulators as applicable throughout the European
Union. This label is applied to various batteries to indicate that the battery is not to
be thrown away, but rather reclaimed upon end of life per this Directive.
Les batteries ou emballages pour batteries sont étiquetés conformément aux
directives européennes 2006/66/EC, norme relative aux batteries et accumulateurs
en usage et aux batteries et accumulateurs usés. Les directives déterminent la
marche à suivre en vigueue dans l'Union Européenne pour le retour et le recyclage
des batteries et accumulateurs usés. Cette étiquette est appliquée sur diverses
Appendix B. Notices 159
batteries pour indiquer que la batterie ne doit pas être mise au rebut mais plutôt
récupérée en fin de cycle de vie selon cette norme.
In accordance with the European Directive 2006/66/EC, batteries and accumulators
are labeled to indicate that they are to be collected separately and recycled at end
of life. The label on the battery may also include a chemical symbol for the metal
concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium). Users
of batteries and accumulators must not dispose of batteries and accumulators as
unsorted municipal waste, but use the collection framework available to customers
for the return, recycling, and treatment of batteries and accumulators. Customer
participation is important to minimize any potential effects of batteries and
accumulators on the environment and human health due to the potential presence
of hazardous substances. For proper collection and treatment, go to
http://www.lenovo.com/lenovo/environment.
For California:
Perchlorate material - special handling may apply. See http://www.dtsc.ca.gov/
hazardouswaste/perchlorate/.
The foregoing notice is provided in accordance with California Code of Regulations
Title 22, Division 4.5 Chapter 33. Best Management Practices for Perchlorate
Materials. This product/part may include a lithium manganese dioxide battery which
contains a perchlorate substance.
German Ordinance for Work gloss statement
The product is not suitable for use with visual display work place devices according
to clause 2 of the German Ordinance for Work with Visual Display Units.
Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 der
Bildschirmarbeitsverordnung geeignet.
Electronic emissions notices
This section includes electronic emissions notices and the FCC statement.
Federal Communications Commission (FCC) statement
Note: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case the user will be required to correct the
interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. Lenovo is not responsible for any radio or television
interference caused by using other than recommended cables and connectors or by
unauthorized changes or modifications to this equipment. Unauthorized changes or
modifications could void the user's authority to operate the equipment.
160 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Industry Canada Class A emission compliance statement
This Class A digital apparatus complies with Canadian ICES-003.
Avis de conformité à la réglementation d'Industrie Canada
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du
Canada.
Australia and New Zealand Class A statement
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
United Kingdom telecommunications safety requirement
Notice to Customers
This apparatus is approved under approval number NS/G/1234/J/100003 for indirect
connection to public telecommunication systems in the United Kingdom.
European Union EMC Directive conformance statement
This product is in conformity with the protection requirements of EU Council
Directive 2004/108/EC on the approximation of the laws of the Member States
relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any
failure to satisfy the protection requirements resulting from a non-recommended
modification of the product, including the fitting of non-Lenovo option cards
This product has been tested and found to comply with the limits for Class A
Information Technology Equipment according to CISPR 22/European Standard EN
55022. The limits for Class A equipment were derived for commercial and industrial
environments to provide reasonable protection against interference with licensed
communication equipment.
Attention: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take adequate
measures.
German Class A compliance statement
Deutschsprachiger EU Hinweis:
Hinweis für Geräte der Klasse A EU-Richtlinie zur Elektromagnetischen
Verträglichkeit
Appendix B. Notices 161
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG
(früher 89/336/EWG) zur Angleichung der Rechtsvorschriften über die
elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die
Grenzwerte der EN 55022 Klasse A ein.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu
installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo
empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung
für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung
der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern
ohne Empfehlung der Lenovo gesteckt/eingebaut werden.
Deutschland:
Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von
Betriebsmittein
Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit
von Betriebsmitteln” EMVG (früher “Gesetz über die elektromagnetische
Verträglichkeit von Geräten”). Dies ist die Umsetzung der EU-Richtlinie
2004/108/EG (früher 89/336/EWG) in der Bundesrepublik Deutschland.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die
elektromagnetische Verträglichkeit von Betriebsmitteln, EMVG vom 20. Juli
2007 (früher Gesetz über die elektromagnetische Verträglichkeit von Geräten),
bzw. der EMV EG Richtlinie 2004/108/EC (früher 89/336/EWG), für Geräte der
Klasse A.
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das
EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die
Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland)
GmbH, Gropiusplatz 10, D-70563 Stuttgart.
Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022
Klasse A.
Nach der EN 55022: “Dies ist eine Einrichtung der Klasse A. Diese Einrichtung
kann im Wohnbereich Funkstörungen verursachen; in diesem Fall kann vom
Betreiber verlangt werden, angemessene Maßnahmen durchzuführen und dafür
aufzukommen.”
Nach dem EMVG: “Geräte dürfen an Orten, für die sie nicht ausreichend entstört
sind, nur mit besonderer Genehmigung des Bundesministers für Post und
Telekommunikation oder des Bundesamtes für Post und Telekommunikation
betrieben werden. Die Genehmigung wird erteilt, wenn keine elektromagnetischen
Störungen zu erwarten sind.” (Auszug aus dem EMVG, Paragraph 3, Abs. 4).
Dieses Genehmigungsverfahren ist nach Paragraph 9 EMVG in Verbindung mit der
entsprechenden Kostenverordnung (Amtsblatt 14/93) kostenpflichtig.
Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in
den Handbüchern angegeben, zu installieren und zu betreiben.
162 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Japanese Voluntary Control Council for Interference (VCCI) statement
Taiwanese Class A warning statement
Chinese Class A warning statement
Korean Class A warning statement
Appendix B. Notices 163
164 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Index
Special characters
, about 7
A
ac power LED 23
acoustical noise emissions 11
adapter
installing 46, 56
PCI bus, identification 56
removing 45, 54
requirements 56
SAS
See RAID controller
slot types 56
adapter bracket (full-length)
installing 60
storing 60
adapter bracket, storing 49
administrator password 107
Advanced Settings Utility (ASU) program,
overview 121
air baffle
DIMM
installing 53
removing 52
microprocessor 2
installing 51
removing 50
assistance, getting 151
attention notices 2
availability 12
B
battery
connector 24
replacing 97, 98
beep codes 127
blue-screen capture feature
overview 124
boot manager program
using 109
boot precedence, default 56
C
cable connectors 24
cabling
external 101
internal routing 38
system-board external connectors 25
system-board internal connectors 24
caution statements 2
CD drive
See CD-RW/DVD
CD-RW/DVD drive
installing 90
removing 89
CD/DVD drive
activity LED 15
problems 130
CD/DVD-eject button 15
checkpoint codes
on the EasyLED diagnostics panel display 18
configuration programs
LSI Configuration Utility 103
connectors
battery 24
cable 24
external port 25
fans 24
front 101
hard disk drive 28
internal 24
internal cable routing 38
memory 24
microprocessor 24
PCI 24
port 25
rear 101
SAS riser card 28
system board 24
tape drive 28
controllers
Ethernet 118
controls and LEDs
on the diagnostics panel 16
operator information panel 16
cooling 11
cover
removing 37
creating
RAID array 112
CRUs, replacing
battery 97
CD-RW/DVD drive 90
DIMMs 62
memory 62
D
danger statements 2
Diagnostics panel display
checkpoint codes 18
diagnostics program, preboot 8
DIMMs
installation sequence for memory mirroring 67
installing 69
order of installation 66
removing 62
display problems 136
documentation DVD 2
drive, installing hot-swap 88
© Lenovo 2009. Portions © IBM Corp. 2007. 165
DVD drive
See CD-RW/DVD
E
EasyLED
LEDs 143
EasyLED diagnostics
about 9
EasyLED Diagnostics
panel 142
EasyLED diagnostics panel
controls and LEDs 16
EasyStartup
using 114
electrical input 11
electrostatic-discharge wrist strap, using 35
environment 11
error messages, POST 128
error symptoms
CD or DVD drive 130
general 130
hard disk drive 131
intermittent 131
keyboard, USB 132
memory 134
microprocessor 135
monitor 136
mouse, USB 132
optional devices 138
pointing device, USB 132
power 139
serial port 140
software 141
USB port 142
Ethernet
activity LED 23
adapter, installing 49
adapter, removing 48
link status LED 23
systems-management connector 23
Ethernet activity LED 16
Ethernet connector 22
Ethernet icon LED 16
Ethernet-link status LED 16
external
cabling 101
connectors 101
F
fan
installing 73
replacing 72, 73
requirements 73
fan bracket
installing 76
removing 74
features
and specifications 10
firmware, UEFI-compliant 7
firmware, updating 118
formatting
hard disk drive 112
FRUs, replacing
microprocessor 94
full-length-adapter bracket, storing 49
G
getting help 151
gloss statement (Germany) 160
grease, thermal 96
H
hard disk drive
formatting 112
installing 87
problems 131
removing 87
hardware 103
heat output 11
heat sink
applying thermal grease 94
installing 94
removing 92
help, getting 151
hot-swap
hard disk drive 87
power supplies 70
power supply, installing 70
humidity 11
I
IBM Advanced Settings Utility program, overview 121
IBM Virtual Media Key, installing 62
IMM
overview 7
important notices 2
information LED 16
installing
air baffle (DIMM) 53
air baffle (microprocessor 2) 51
battery 98
CD-RW/DVD drive 90
DIMM 68
DIMMs 64
Ethernet adapter 49
fan bracket 76
full-length adapter bracket 60
hard disk drive 87
heat sink 94
hot-swap drive 88
IBM Virtual Media Key 62
memory module 68
memory modules 64
microprocessor 94
microprocessor 2 air baffle 51
PCI adapter 46, 56
RAID controller 79
166 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
installing (continued)
SAS controller battery 86
SAS riser-card and controller assembly 78
tape drive 91
intermittent problems 131
internal cable routing 38
IP address
obtaining for Web-based interface access 124
J
jumpers 25
L
LEDs
Ethernet activity 16, 23
Ethernet icon 16
Ethernet-link status 16, 23
front 15
power-on 16
power-supply 31, 148
power-supply detected problems 148
rear 22
riser-card assembly 30
system board 28
LEDs and controls
operator information panel 16
LSI Configuration program 110
M
major components 36
management, systems 7
memory
problems 134
memory mirroring
description 66
DIMM population sequence 67
memory module
installing 69
removing 62
specifications 11
menu choices
for the UEFI Setup Utility 104
microprocessor
applying thermal grease 94
heat sink 95
problems 135
removing 92
replacing 94
specifications 11
microprocessor 2 air baffle
installing 51
removing 50
mirroring mode 66
monitor problems 136
mouse problems 133
N
network operating system (NOS) installation
without EasyStartup 117
NMI button 17
notes 2
notes, important 156
notices and statements 2
O
obtaining
the IP address for Web-based interface access 124
operator information panel 15
optional device problems 138
P
password 107
administrator 107
power-on 107
PCI
expansion slots 11
PCI adapter
installing 46, 56
removing 45, 54
pointing device problems 133
port connectors 25
POST error messages 128
power problems 139
power supply
installing 70
operating requirements 70
removing 69
power supply specifications 11
power-control button 16
power-cord connector 22
power-on LED
front 16, 23
power-on password 107
power-on password override switch 27
power-supply errror LED
rear 23
power-supply LEDs 31, 148
power-supply LEDs and detected problems 148
preboot diagnostics program 8
problems
CD/DVD drive 130
hard disk drive 131
intermittent 131
keyboard 132
memory 134
microprocessor 135
monitor 136
optional devices 138
power 139
serial port 140
software 141
solving 127
USB port 142
video 142
Index 167
R
RAID 9
RAID array
creating 112
RAID controller
installing 79
removing 79
replacing 79
RAS features 12
rear view
connectors 22
Redundant
Ethernet capabilities 12
hot-swap power supplies 13
reliability 12
remind button 17
remote presence feature
functions 8
using 124
removing
battery 97
CD-RW/DVD drive 89
DIMM 62
Ethernet adapter 48
fan bracket 74
hard disk drive 87
heat sink 92
microprocessor 92
PCI adapter 45, 54
power supply 69
RAID controller 79
SAS controller battery 84
SAS riser-card and controller assembly 77
tape drive 90
virtual media key 61
replacing
battery 98
CD-RW/DVD drive 90
Ethernet adapter 49
fan bracket 76
hard disk drive 87
microprocessor 94
PCI adapter 46
RAID controller 79
tape drive 91
thermal grease 96
reset button 18, 142
riser-card assembly
installing 43
LEDs 30
location 46, 55
removing 43
replacing 42
S
SAS connector
internal 24
SAS controller battery
installing 86
SAS controller battery (continued)
removing 84
SAS riser-card and controller assembly
installing 78
removing 77
serial connector 22
serial port problems 140
server firmware, UEFI-compliant 7
service processor, defined 31
serviceability 12
setup program, UEFI
using 104
size 11
software problems 141
solving problems 127
specifications 10
starting
the UEFI Setup Utility program 104
statements and notices 2
static-sensitive devices, handling 35
status LEDs 22
storing full-length adapter bracket 60
support, Web site 151
switch
functions 27
location 25
power-on password override 27
system board
connectors 23, 24
external port 25
internal 24
jumpers 25
LEDs 28
switch block 25
system-error LED
front 23
rear 16
systems management 7
T
tape drive
installing 91
removing 90
temperature 11
thermal grease, replacing 96
thermal material, heat sink 95
ThinkServer Web address 1
trademarks 156
troubleshooting chart 129
turning off the server 32
TÜV gloss statement 160
U
UEFI , backup firmware 119
UEFI Setup Utility
menu choices 104
UEFI Setup Utility program
starting 104
Universal Serial Bus (USB) problems 142
168 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
updating firmware 118
USB connector 15, 22
using
EasyStartup 114
LSI Configuration program 110
the boot manager program 109
the remote presence feature 124
the UEFI Setup Utility program 104
V
video
adapter 46
video connector
front 15
rear 22
virtual media key
removing 61
virtual media key, installing 62
W
Web interface
logging on to 125
Web site
Lenovo support 33, 94, 117, 118, 119, 128
publication ordering 151
support 151
weight 11
Index 169
170 ThinkServer RD220 Types 3729, 3779, 3797, and 3798: Installation and User Guide
Part Number: 46U1929
Printed in USA
(1P) P/N: 46U1929

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