Motorola I836 I836Nextel User Manual To The 38f936b6 564a 4078 8ce1 6d1e7a404f01

User Manual: Motorola i836 to the manual

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Nextel
iDEN
Digital Multi-service Data-capable Phone

i836 Phone User’s Guide

APPROVAL DRAFT

@NNTN6239@
NNTN6239A

Contents
Getting Started........................................... 1
Removing the Battery Door ...............................3
Locating Your SIM Card ....................................3
Battery ...............................................................4
Powering On and Off.........................................7
Enabling Security ..............................................8
Phone Programming .........................................8
Finding Your Phone Number and Direct
Connect® Number ........................................8
Nextel® Voice Mail.............................................9
Nextel Worldwide® Service ...............................9
Customizing Features .......................................9
Phone Basics ....................................................9
SIM Card Security ...........................................13
Locking the Keypad.........................................18
Antenna ...........................................................19
Accessories .....................................................19
Wireless Local Number Portability: Bringing
Your Phone Number From Another
Carrier.........................................................20
Nextel® Customer Care...................................21

Understanding Status Messages ....................21

Making Calls .............................................22
Phone Calls .....................................................22
Direct Connect® Calls .....................................22
Group ConnectSM Calls...................................23
Talkgroup Calls ...............................................28
Receiving Calls ...............................................30
Ways to Enter Calls.........................................30
Missed Phone Calls ........................................33
Using Speakerphone.......................................33
Using Mute ......................................................34
Making Emergency Phone Calls .....................34

Call Alerts..................................................36
Sending Call Alerts..........................................36
Receiving Call Alerts .......................................36
Using the Call Alert Queue..............................36

Recent Calls ..............................................38
Calls and Call Alerts ........................................38
My Info From Other Phones ............................38
Contact Information From Other Phones ........39
i

Viewing the Recent Calls List..........................39
Storing Items to Contacts ................................40
Deleting Items .................................................40
Making Calls From the Recent Calls List ........41

Entering Text............................................ 43
Using Alpha Mode ...........................................43
Using Word Mode............................................43
Special Function Keys.....................................44
Using Numeric Mode.......................................45
Using Symbols Mode ......................................45

Contacts ................................................... 46
Viewing Contacts.............................................47
Creating Entries...............................................48
Storing Numbers Faster ..................................49
Editing Entries .................................................50
Deleting Entries ...............................................50
Checking Capacity ..........................................50
Creating Pauses and Waits.............................50
International Numbers .....................................51

ii

Memo .........................................................52
Call Forwarding ........................................53
Forwarding All Calls ........................................53
Turning Off Call Forwarding ............................54
Forwarding Missed Calls .................................54
Viewing Call Forwarding Settings ...................55

Advanced Calling Features .....................56
Call Waiting .....................................................56
Switching Between Calls .................................56
Putting a Call on Hold .....................................57
Calling 2 People ..............................................57
Creating Pauses and Waits While Dialing.......58
Making International Calls ...............................58
Setting One Touch Direct Connect® ...............58
Setting Flip Actions .........................................59
Call Timers ......................................................60
Using Your Phone as a Modem ......................61
Making TTY Calls ............................................62
Special Dialing Codes .....................................63

Nextel® Phone Services .......................... 65
Caller ID ..........................................................65
Per-Call Blocking.............................................65
Per-Line Blocking ............................................65
Alternate Line Service .....................................65
Call Restrictions ..............................................66
Nextel Directory Assistance 411 .....................66

Ring Tones ............................................... 67
Setting Your Phone to Vibrate.........................67
Ring and Vibrate..............................................68
Assigning Ring Tones to Contacts ..................68
Viewing Ring Tone Assignments.....................68
Downloading More Ring Tones .......................69
Managing Memory...........................................69
Deleting Custom Ring Tones ..........................69

Message Center ....................................... 70
Accessing the Message Center.......................70
Message Center Options.................................70

Receiving Messages................................ 71
Message Notifications .....................................71

Retrieving Messages.......................................72

Voice Mail Messages................................73
Receiving a Message ......................................73
Accessing Voice Mail from
the Message Center ...................................73
Sending Unanswered Calls to Voice Mail .......73

Nextel® Voice Mail ....................................74
Setting Up Your Voice Mail Box ......................74
Playing Messages ...........................................74
Changing Your Password ...............................75
Recording Your Name.....................................75
Recording Your Active Greeting......................76
Advanced Voice Mail Features .......................76
Nextel® Voice Mail Tree ..................................81

Multimedia Messages ..............................82
Navigating the Inbox, Drafts, and Sent Items..82
Creating and Sending Messages ....................82
Drafts...............................................................92
Sent Items .......................................................92
Receiving a Message ......................................93
Navigating a Message.....................................94
iii

Viewing Received Messages
from the Message Center ...........................94
Actions for Received Messages ......................95
Customizing MMS ...........................................98
Managing Memory.........................................101

My Info .....................................................108

SMS Messages....................................... 102

Sending My Info and Contact Information .....110

Receiving a Message ....................................102
Reading From the Message Center ..............102
Calling and Storing Numbers ........................102

Wireless Data Services ......................... 104
Wireless Data Services .................................104
Accessing Wireless Data Services From Your
Phone .......................................................105
Navigation Keys ............................................105
Guides and Demos........................................106

My Pictures............................................. 107
Viewing Pictures............................................107
Getting File Information .................................107
Deleting Pictures ...........................................107
Managing Memory.........................................107

iv

Viewing My Info .............................................108
Editing My Info ..............................................108
Setting Sending Options ...............................109

Using Nextel Direct SendSM ........................ 110
Voice Records ........................................112
Creating Voice Records ................................112
Playing Voice Records ..................................112
Labeling Voice Records ................................112
Deleting Voice Records.................................112
Locking Voice Records .................................113
Managing Memory ........................................113

Java Applications ...................................114
Installing Applications....................................114
Running Applications ....................................114
Suspending Applications ...............................114
Resuming Applications..................................115
Ending Applications.......................................115
Downloading Applications .............................115

Deleting Applications.....................................115
Managing Memory.........................................116
Shortcuts on the Main Menu .........................116
Java Applications and GPS Enabled.............117

GPS Enabled .......................................... 120
IMPORTANT: Things to Keep in Mind ..........120
Making an Emergency Call ...........................121
Viewing Your Approximate Location .............122
Enhancing GPS Performance .......................123
Updating Satellite Almanac Data...................125
Setting Privacy Options .................................126
Using GPS with Map Software ......................127

Datebook ................................................ 130
Viewing Datebook .........................................130
Creating Events.............................................131
Editing Events ...............................................133
Deleting Events .............................................134
Receiving Reminders ....................................134
Making Calls From Datebook and Datebook
Reminders ................................................134
Customizing Datebook Setup........................135

Customizing Your Phone.......................137
Setting the Volume ........................................137
Setting Your Phone to Vibrate.......................137
Changing the Look of Your Phone ................137
Airplane Mode —Temporarily Turning
Off Calls....................................................139
Using Settings ...............................................139

Profiles ....................................................144
Viewing Profiles.............................................144
Switching Profiles ..........................................144
How Changing Settings Affects Profiles........144
Temporary Profiles ........................................145
Creating Profiles............................................146
Editing Profiles ..............................................146
Deleting Profiles ............................................146
Setting Call Filtering ......................................147

Shortcuts.................................................149
Creating a Shortcut .......................................149
Using a Shortcut............................................149
Editing a Shortcut ..........................................150
Deleting Shortcuts .........................................150
v

Using a Headset..................................... 151

MOTOROLA LIMITED WARRANTY .......183

Attaching a Headset ......................................151
Using a Remote PTT Button .........................151

Patent and Trademark Information .......187

Nextel® Customer Care ......................... 152

Index ........................................................188

Domestic Customer Care ..............................152
Nextel Worldwide® Customer Care ...............152

Nextel® Terms and
Conditions of Service ........................ 153
Safety and General Information ........... 175
RF Operational Characteristics .....................175
Portable Radio Product Operation and EME
Exposure...................................................175
Electromagnetic Interference/Compatibility...178
Medical Devices ............................................178
Operational Warnings....................................179
Operational Cautions.....................................180
Accessory Safety Information........................181

vi

DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)

Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
Hereby declares that the product:
Product Name: i836
Model Number: H74XAH6RR4AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.

Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:

• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
vii

Getting Started
retractable
antenna

earpiece
internal
display

volume
controls

external
display

light sensor
Push-to-talk (PTT)
button

option keys

power
button
audio jack

back key
speaker
(in back)

space key
microphone

accessory connector

1

Getting Started

p

Power button.

t

Acts like s when the flip is closed; turns
Direct Connect® / Group ConnectSM
speaker on and off; used with voice
names and voice records.

.

Acts like e when the flip is closed;
accesses recent calls; sends incoming
calls to voice mail.

Navigation key — press the arrows to
scroll through menus and lists.
O

OK key — selects highlighted item;
answers calls.

m

Menu key — accesses context-sensitive
menus.

A

Option key — selects the option
appearing above it on the display.
Note: Throughout this User’s Guide,
the option keys will be
represented by A.

2

s

Send key — places phone calls.

e

End key — ends phone calls; returns to
idle screen; using Wireless Data
Services, returns to home page.

To start using your i836 phone:
•
•
•
•

Make sure your SIM card is in place.
Charge the battery.
Activate your service.
Enable security.

Removing the Battery Door

Removing the Battery Door

Locating Your SIM Card

1 Make sure the phone is powered off. See
“Powering On and Off” on page 7.
2 Press the release button and pull the battery
door away from the phone.

Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.

button
SIM card

If there is no SIM card in your phone, contact
Nextel Customer Care at 1-800-639-6111.
If you want to use a SIM card other than the one
that is in your phone, please contact Nextel
Customer Care to verify that the SIM card you want
to use is compatible with your phone.
3

Getting Started

Battery

3 To replace the battery door, locate the tabs on
the battery door and the slots in the phone.

Inserting the Battery
Your phone comes with a Slim Lithium Ion Battery.
1 Remove the battery door.
2 Insert the battery into the battery area. Press the
battery down to secure it.

slots
tabs

4 Place the tabs on the battery door into the slots
on the phone.

4

Battery
5 Move the top of the battery door into place.
Press it over the release button until you hear a
click.

2 Open the connector cover.

connector
cover

3 Plug the other end of the charger into the
accessory connector.

Charging the Battery
Your phone comes with a rapid travel charger.
1 Plug the charger into an electrical outlet.

Charger Attached or Device Attached appears
on the internal display.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
5

Getting Started
4 If you have purchased optional batteries or
chargers, see “Charging Times”.

Charging Times
Check your battery and charger type against the
grid below to determine appropriate charging
times.
Battery

1 With the phone powered off, remove the battery
door.
2 Remove the battery by lifting it out from the side.

Charger
Rapid

Slim Lithium 2 hours
Ion SC
Standard
Lithium Ion
SC

Removing the Battery

3.5 hours

Standard
2.5 hours
4 hours

Battery Use and Maintenance
For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to
40°C).
Prolonged charging is not recommended.

6

• The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
• Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).

Powering On and Off
• Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
• The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.

As your phone connects to the network, you will
see a connecting message. When the idle screen
appears, the phone is ready to use.

Powering On and Off
To power your phone on:
1 Open the flip.
2 Press p.
Note: Pressing p for more than 5 seconds turns
on Airplane mode. See “Airplane Mode —
Temporarily Turning Off Calls” on page
139.

To power your phone off:
1 Open the flip.
2 Press and hold p.
The first time you power your phone on, your
service is activated.
A screen then appears prompting you to select Ok
to update your browser information, which enables
security. This screen will only appear during initial
activation.

7

Getting Started

Enabling Security
You must enable security the first time you power
on your phone or within 10 days of first activation of
your phone.
1 Press A under Ok.
Note: If you press A under Later, the idle
screen will appear. The next time you
select Net from the main menu, you will
be prompted to enable security before you
can use Wireless Data Services.

3 You are prompted again to accept changes to
your lists. Press A under Ok.
4 A confirmation screen displays. Press A under
Ok.
5 Press e to return to the idle screen.

Finding Your Phone Number
and Direct Connect® Number
My Info lets you view your phone number, Direct
Connect number, and other phone information.
Press m to access the main menu.
Scroll to My Info.
Press O.
Scroll to see your information:

2 You are prompted to enable security. Press A
under Yes. A series of screens followed by the
default homepage displays.
3 Press e to return to the idle screen.

1
2
3
4

Phone Programming

Line 1 and Line 2 are your phone numbers. Direct
Connect is your Direct Connect number, the
number that others use to contact you using Direct
Connect walkie-talkie service. These numbers
appear when you receive your alert notification
after enabling security on your phone.

Within 24 hours of enabling security, you will
receive an alert notification containing your
Personal Telephone Number (PTN), Nextel
Customer Care number, Direct Connect number,
and Talkgroups.
1 When you receive an alert notification saying
New Browser Message - Receive
Programming Info, press A under Goto.
2 You are prompted to accept changes to your
lists. Press A under Ok.
8

See “My Info” on page 108 for more information
about this feature.

Nextel® Voice Mail

Nextel® Voice Mail

Phone Basics

You must set up your voice mail box before you
can retrieve messages. See “Setting Up Your
Voice Mail Box” on page 74.

Display

Nextel Worldwide® Service
You can use your phone to make calls
internationally in select cities using other iDEN ®
networks by calling Nextel Customer Care to
activate international dialing on your account.
Countries in which you can use your phone include
Argentina, Brazil, Canada, Israel, Jordan, Mexico,
Peru, the Philippines, Singapore, and South
Korea*.

Any time your phone is powered on, the display
provides you with information and options.
The external display shows a shortened version of
the internal display. To see more information, open
the flip.
status icons
text area

menu icon

* Credit approval may be required. Other conditions may apply.

display options

Customizing Features
You can control many features of your phone,
including the size of the text on the display, the way
you access main menu items, and the volume of
incoming sound, rings, and other tones. See
“Customizing Your Phone” on page 137.

The screen shown above is the idle screen. The
idle screen appears when your phone is on, but not
engaged in any activity.

Text Area
This area displays menus, messages, names,
phone numbers, and other information.
9

Getting Started

Display Options

Quick Access to Main Menu Items

Two display options appear at the bottom of most
screens. You select a display option by pressing
the option key below it.

Each arrow in the navigation key and O can be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign different main menu items, see “Personalize
Features” on page 141.

Menus and Lists
Your phone’s features are arranged in menus,
submenus, and lists.
To access the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guide, this symbol > tells you to select a
menu or list item. For example, Settings >
Security means:
1
2
3
4

Scroll to Settings on the main menu.
Press O to see the Settings screen.
Scroll to Security.
Press O to see the Security screen.

10

OK Key
Pressing O:
•
•
•
•
•

Selects the highlighted menu item or list item
Sets options
Confirms actions
Places and answer calls
From the idle screen, accesses ring tones list.
This is the default setting. You can assign a
different main menu item to O.

Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon S appears any time a context-sensitive
menu is available. Press m to access the menu.

Phone Basics

Main Menu

n Downloads

Provides a catalog of ring
tones, wallpaper, games
and Java applications that
you can download directly
to your phone. Items in this
catalog change frequently,
so check regularly for fresh
content. See page 69.

l GPS

Find your approximate
geographical location. See
page 120.

d Contacts

Create, view, store, edit
Contacts and Groups. See
page 46.

e Messages

Access messages. See
page 70.

f Call Forward

Set call forwarding options.
See page 53.

o Datebook

Schedule appointments.
See page 130.

g Memo

Store a number to access
later. See page 52.

h Call Timers

Phone usage information.
See page 60.

All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as large icons (see “Setting the
Menu View” on page 138).

a Net

Access to Wireless Data
Services. See page 104.

q Java Apps

Java applications on your
phone. See page 114.

b Settings

Customize your phone.
See page 137.

m Ring Tones

Assign ring tones and turn
ringer off. See page 67.

[ My Pictures

Access stored pictures.
See page 107.

c VoiceRecord

Record and play audio
messages. See page 112.

j My Info

View personal phone
information, including
phone number and Direct
Connect number. See
page 8.

11

Getting Started

i Recent Calls

Lists recent calls. See
page 38.

B

s Shortcuts

Create shortcuts to
screens. See page 149.

Direct Connect In Use — Your
phone is active on a Direct Connect
call.

S

p

Groups of settings you
apply together. See
page 144.

Group In Use— Your phone is
active on a Group Connect call.

C

Talkgroup In Use — Your phone is
active on a Talkgroup call.

Lists call alerts. See
page 36.

1

Profiles

k Call Alert

2

Status Icons
Status icons appear at the top of the display. Some
appear at all times. Others appear only when your
phone is engaged in certain activities or when you
have activated certain features.

G
I
H

L
J
K

Signal Strength — More bars next
to the antenna indicate a stronger
signal.

A

Phone In Use — Your phone is
active on a phone call.

12

Call Forward — Your phone is set
to forward calls. See “Call
Forwarding” on page 53.

QRM

Ringer Off — Your phone is set not
to ring. See “Setting Your Phone to
Vibrate” on page 67.

u

Speaker Off — Sets Direct
Connect, Group Connect, and
Talkgroup sound to come through
the earpiece rather than through the
speaker.

w xT
yz

Messages — You have one or
more messages. See page 70.

abcd Battery Strength — A fuller battery
efgd indicates a greater charge.
o p q
r s

Active Phone Line — 1 indicates
phone line 1 is ready to make calls;
2 indicates phone line 2 is ready to
make calls.

SIM Card Security

ljik T9 Text Input — You are using T9
Input to enter text. See
mXnW Text
“Entering Text” on page 43.
DE

Internet — You are ready to
browse the internet or are browsing
the internet using a secure
connection.

U

Airplane Mode — Your phone is
set to Airplane Mode. See “Airplane
Mode —Temporarily Turning Off
Calls” on page 139.

Y

N

Z

O

Packet Data — You are ready to
transfer packet data or are
transferring packet data. See “Using
Your Phone as a Modem” on page
61.
TTY — You are ready to use your
phone to make calls using a
teletypewriter device. See “Making
TTY Calls” on page 62.

SIM Card Security
Your SIM card stores all your Contacts and
protects your personal information. Since this
information is stored on your SIM card, not in your
phone, you can remove the information by
removing your SIM card.
Note: Except for making emergency calls, your
phone will not function without the SIM
card.
To prevent unauthorized use of your phone, your
SIM card is protected by a PIN that you enter each
time the phone is powered on. You can change the
PIN or turn off the requirement that it be entered.

Turning the PIN Requirement On and
Off
When the SIM PIN requirement is off, your phone
can be used without entering a PIN.
Important: When the SIM PIN requirement is off,
the personal data on your SIM card is
not protected. Anyone can use your
phone and access your personal data.

When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you power
on your phone.

13

Getting Started
Note: If a SIM PIN is required, your phone will
not function until the SIM PIN is entered,
except for making emergency calls.
1 From the main menu, select Settings >
Security > SIM PIN.
2 Select On or Off.
3 Enter the current SIM PIN.
Note: The default SIM PIN is 0000. Change your
PIN to prevent fraudulent use of the SIM
card (see “Changing the PIN”).
4 Press A under Ok.

Entering the PIN
1 When the Enter SIM PIN Code screen appears
after you power on your phone, enter your SIM
PIN.
2 Press A under Ok.
The message SIM Unlocked displays.
Important: If you enter your PIN incorrectly 3
times, your SIM card is blocked. To
unblock your SIM card, you must
contact Nextel Customer Care. See
“Unblocking the PIN”.

14

Changing the PIN
Note: The SIM PIN requirement must be turned
on in order to access this feature.
1 From the main menu, select Settings >
Security > Change Password > SIM PIN.
2 At the Enter Old SIM PIN screen, enter the
current SIM PIN.
3 Press A under Ok.
4 At the Enter New SIM PIN screen, enter the
new 4- to 8-digit SIM PIN.
5 Press A under Ok.
6 At the Re-enter New SIM PIN screen, re-enter
the new SIM PIN to confirm.
7 Press A under Ok.
Changed: SIM PIN displays.

Unblocking the PIN
If you enter your PIN incorrectly 3 times, your SIM
card is blocked. To unblock your SIM card, you
must contact Nextel Customer Care to get a PIN
Unblock Code (PUK).

SIM Card Security
Important: If you unsuccessfully enter the PUK
code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
Nextel Customer Care. Except for
making emergency calls, your phone
will not function with a blocked SIM
card.

Inserting and Removing Your SIM
Card
Important: Do not touch the gold-colored areas of
your SIM card.

The SIM card is designed for optimal Contacts
storage and feature use. For Nextel SIM card
compatibility information, visit nextel.com/sim.
Note: In some cases, Contacts and Groups may
not be accessible if you move your SIM
card to another phone. Contacts and
Groups created with your i836 phone are
not readable by an older iDEN SIM-based
phone.

To unblock the PIN:
1 Press * # m 1.
2 At your Nextel Customer Care representative’s
request, provide the information needed to give
you a PUK code.
3 Select Unblock PIN.
4 Enter the PUK code.
5 Enter a new 4- to 8-digit SIM PIN.
6 Re-enter your SIM PIN.
Note: These steps must be performed in quick
succession.
If you entered the codes properly, SIM Unlocked
appears on the display.

If you remove your SIM card and use it with
another phone, or use another SIM card with your
phone, the following information is erased:
•
•
•
•
•
•
•
•

The recent calls list
Call forwarding settings
Net alerts
MMS messages
Options set using the MMS Setup menu
Information stored in Memo
Images in My Pictures
3 most recent GPS Enabled locations
15

Getting Started
•
•
•
•

Voice records
Voice names
Datebook events
Options set using the Personalize menu

3 Carefully slide your SIM card into the SIM card
holder.

Inserting Your SIM Card
1 With your phone powered off, remove the
battery door and battery.
2 Open the SIM card holder.

4 Close the SIM card holder.

16

SIM Card Security
5 Lock the SIM card holder: While holding the
bottom of the SIM card holder in place with one
finger, gently press the top of the holder until you
hear the holder click into place.
Hold here.
Press here.

Removing Your SIM Card
Important: To avoid loss or damage, do not
remove your SIM card from your phone
unless absolutely necessary.

1 With your phone powered off, remove the
battery door and battery.
2 Open the SIM card holder.

Note: If you insert your SIM card incorrectly, or if
the SIM card holder is not fully locked,
Insert SIM will display.

17

Getting Started
3 Carefully slide your SIM card out of the SIM card
holder.

Note: Protect your SIM card as you would any
delicate object. Store it carefully.

Locking the Keypad
Locking the phone’s keypad prevents its buttons
from being pressed. When the keypad is locked,
you can only:
• Power the phone on and off
• Unlock the keypad
• Respond to incoming calls, messages, and
alerts
Important: Emergency calls cannot be placed
while the keypad is locked.

To lock the keypad:
4 Close the SIM card holder.

1 From the idle screen, press m.
2 Press *.
If you press a key while the keypad is locked,
instructions for unlocking the keypad display
briefly.
To unlock the keypad:
1 From the idle screen, press m.
2 Press *.

18

Antenna
You also have the option of setting your phone to
automatically lock the keypad if there has been no
activity for a specified time.
1 From the main menu, select Settings >
Security > Keypad Lock.
2 To lock the keypad immediately, select Lock
Now. You will be given the option to press m
and * to lock and unlock the keypad.
3 To set a specific time for the keypad to lock if
there has been no activity, select Auto Lock
and then select a time.
The keypad can be set to lock in 5, 10, 15 or 20
minutes if the keypad is not touched during the
specified time. To turn the auto lock off, repeat
step 3 and select Off.

Antenna
The retractable antenna on your i836 phone is
designed to be extended during calls.
To extend the antenna, pull gently on the rounded
tip until the antenna is fully extended and clicks into
position.
When finished with a call, retract the antenna by
pushing gently on the rounded tip until the antenna
clicks into place.

To optimize your phone’s performance, extend the
antenna when you make or receive a call, and
avoid touching the antenna with any body part.
Important: Failure to fully extend or retract the
antenna until the antenna clicks into
place causes severely degraded
performance, which may result in
missed calls, dropped calls, or garbled
audio.

Accessories
Your phone comes with a Slim Lithium Ion Battery,
rapid travel charger, and carry system.
Various accessories are available for use with your
i836 phone, including larger capacity batteries and
doors, cases, vehicle power charger, data cables,
Hands-Free accessories and more. Please ask
your Nextel Sales Representative for standard
battery door availability
To order additional accessories, go to nextel.com
or call 1-800-Nextel6. You can also contact your
Nextel Authorized Sales Representative or stop by
any Nextel-owned Retail Store. For information on
Nextel retail store locations, go to nextel.com.

19

Getting Started

Wireless Local Number
Portability: Bringing Your
Phone Number From Another
Carrier

to this, all messages and all settings (including
your greeting and password) will be lost when the
number you have brought to Nextel becomes
active.

If you are bringing your phone number from
another carrier, your new phone will be active as
soon as you receive it. Nextel will provide you with
a temporary phone number so that you can begin
using your phone immediately. Once the number
you have brought to Nextel is activated, your
temporary phone number will be deactivated and
service with your previous carrier will be cancelled
automatically. You will receive a text message on
your Nextel phone letting you know that activation
is complete. Simply turn your phone off and back
on again to complete activation.

During the activation process, it is possible that text
messages may not be properly routed to your
Nextel phone.

Here is additional information you need to be
aware of until the number you have brought to
Nextel is active on the Nextel network:

Nextel® Voice Mail
We suggest you set up your voice mail box after
the number you brought to Nextel is active on your
Nextel phone and your temporary phone number is
deactivated. If you set up your voice mail box prior

20

Text Messaging

911 Calls
Nextel continues to make efforts to ensure that all
911 calls are minimally impacted by this process. If
you make a call to 911 from your temporary phone
number and the call fails, the 911 emergency
response center will not be able to call you back on
your Nextel phone if in the meantime your Nextel
phone has been programmed with your permanent
phone number. As with any wireless 911 call, if
your call is disconnected before location and
details have been provided, be sure to call 911
again and advise that you were disconnected.
Go to nextel.com/wlnp for more details.

Nextel® Customer Care

Nextel® Customer Care
Nextel Customer Care: 1-800-639-6111 or dial 611
from your i836 phone.
Nextel Worldwide Customer Care:
+1-360-662-5202 (toll-free from your i836 phone).

Understanding Status
Messages
You may receive status messages under certain
conditions. Before contacting Nextel Customer
Care, note the message, numeric code, and the
conditions under which the message appeared.
You can go to nextel.com for additional information
about status messages.

21

Making Calls
Your i836 phone makes two types of calls: digital
cellular phone calls and Direct Connect calls. With
Direct Connect calls, you use your phone as a
long-range, digital walkie-talkie.

Phone Calls
With the Flip Open
1 Enter the number you want to call.
2 To place the call:
Press s. -orIf you entered the number from the idle screen,
press O.
3 To end the call:
Press e. -orClose the flip.
To end a call by closing the flip, you must have the
Flip to End feature turned on. See “Setting Flip
Actions” on page 59.

22

With the Flip Closed
1 Select the number you want to call from the
recent calls list and press t (see “From the
Recent Calls List” on page 31). -orUse a voice name to select the number and
place the call (see “Using a Voice Name” on
page 32).
2 To end the call, press ..

Direct Connect® Calls
Nextel offers the following Direct Connect services:
• Direct Connect — allows walkie-talkie calling
within your local coverage area.
• Nationwide Direct ConnectSM — allows
coast-to-coast walkie-talkie calling to Nextel
users from anywhere on the Nextel National
Network (U.S.) to anywhere on the National
Network.
• International Direct ConnectSM — allows
walkie-talkie calling to and from select countries.
• Group ConnectSM — allows nationwide
walkie-talkie calling to up to 20 Nextel customers
simultaneously. (See “Group ConnectSM Calls”
on page 23).
• Talkgroups — allows walkie-talkie calling to up
to 100 Nextel customers.

Group Connect SM Calls
See nextel.com for more details on these Direct
Connect services. Pricing for each of these
services is based on your service contract.
1 If the flip is open, enter the Direct Connect
number you want to call. -orIf the flip is closed, select the number as you
would when making a phone call.
2 Press and hold the PTT button on the side of
your phone. Begin talking after your phone emits
a chirping sound.
3 Release the PTT button to listen.
Tip: To let someone know you want to talk to
him or her on a Direct Connect call, send a
call alert. See “Call Alerts” on page 36.

Dialing Direct Connect® Numbers
Every Direct Connect number has 3 parts — an
area ID, a network ID, and a member ID — with an
asterisk between each of these parts. For example:
999*999*9999.

Group ConnectSM Calls
A Group Connect call is similar to a Direct Connect
call, but is made to multiple Direct Connect users
at once. You can create Groups from your phone
and call up to 20 Nextel users anywhere on the
Nextel national network to other Group
Connect-compatible phones*. You can create a
Group for one-time use or store it to Contacts so
you can call it at any time.
* Not all phones are Group Connect-compatible. See nextel.com for
more details on Group Connect.

Note: In order to store Groups to your i836, you
must use the 128K SIM card that came
with your phone. The 128K SIM card is
labeled "Nextel 600 Contcs & 25 Grps".
With this SIM card, a maximum of 25
groups can be added to your i836. Group
entries created with your i836 phone are
not readable by an older iDEN SIM-based
phone.

When you place a Direct Connect call, you must
enter the whole Direct Connect number including
the asterisks.
Tip: When you store a Direct Connect number in
Contacts, it is good practice to include the
whole Direct Connect number including the
asterisks.
23

Making Calls
Group
Group Icons

S

Talkgroup

I

Geography

Nationwide

Limited to local
market and
network (fleet)

Maximum
Group Size

21 (including
originator)

100

Set-up

Predefined, via
Dynamically,
via your phone Nextel
administrator
using Talkgroup
Management

Voice
Activated
Dialing

Yes

No

Creating Groups in Contacts
1 From the main menu, select Contacts.
2 Select [New Group].
3 If you want to assign a name to the Group, enter
the name.

24

Note: If you do not assign a name, the Group is
named “Group” followed by the number of
members in the Group. For example,
“Group (8)” for a group with 8 members.
4 Add Group members. See “Adding Group
Members”.
5 If you want to create a voice name for the
Group, select [Options] > Voice Name. As
directed by the screen prompts, say and repeat
the voice name you want to assign to the Group.
Speak clearly into the microphone.
6 Press A under Save.

Adding Group Members
You can add Group members that have a Direct
Connect number and Group Connect-compatible
phone to your Group by selecting them from
Contacts, the recent calls list, memo, or manually
entering the Direct Connect number from your
keypad. You can also add all members in an
existing Group to another Group by selecting the
Group name from Contacts.

Group Connect SM Calls
To add Group members from Contacts, the recent
calls list, or Memo:
1 While creating a Group, select [Add Member].
-or2 Select [Add Number] and press A under
Browse.
Note: To move between Contacts, the recent
calls list, and Memo, scroll left or right, or
press * or #.

Making Group Calls
With the Flip Open
1 From Contacts or the recent calls list, scroll to or
select the Group you want. -orPress and hold t until a prompt appears telling
you to say the voice name. Say the voice name
assigned to the Group you want.-orFrom the idle screen, press the number on your
keypad assigned to the Group you want. -or-

3 Scroll to the members you want from Contacts,
the recent calls list, or Memo and press O. A
checkmark appears next to each selected
member.
Note: To deselect a member, scroll to a selected
member and press O.

2 Press the PTT button.

4 Press A under Done.

With the Flip Closed

To add Group members manually from the keypad:

To make a Group call from the recent calls list with
the flip closed:

1 While creating a Group, select [Add Number].
2 Enter the Direct Connect number using the
keypad.
3 Press O.

Enter or select a Direct Connect number and
add more Direct Connect numbers. See
“Starting a Group Call with a Direct Connect®
Number” on page 26.

1 Press .. Press the volume controls to scroll to
the Group you want. -orPress and hold t until a prompt appears telling
you to say the voice name. Say the voice name
assigned to the Group you want.
2 Press the PTT button.

25

Making Calls

Receiving Group Calls
To answer a Group call:
Proceed as if answering a Direct Connect call.
Only one person at a time may speak on a
Group call.

Starting a Group Call with a Direct
Connect® Number
You can start a Group call with any Direct Connect
number you want to call.
1 Choose the first Direct Connect number that you
want in the Group call:
From the idle screen, enter the Direct Connect
number. -orFrom the Contacts list, scroll to an entry
containing the Direct Connect number. -orFrom the recent calls list, scroll to an entry
containing the Direct Connect number.
2 Press m.
3 Select Call New Group.
4 Add more Group members. See “Adding Group
Members” on page 24.
5 If you want to save the Group you have created:
Press m. Select Store Group.
6 To make the call, press the PTT button. -or26

Press A under Done.

Removing Members or Groups
To remove a member from a Group:
1 From Contacts, scroll to the Group you want to
delete the member from.
2 Press A under Edit.
3 Scroll to the member you want to remove.
4 Press m.
5 Select Remove Member.
6 Select Save.
To remove all members from a Group:
1 From Contacts, scroll to the Group you want to
delete all members from.
2 Press A under Edit.
3 Press m.
4 Select Remove All Members.
5 Press A under Yes.
To delete a Group from Contacts:
1 From Contacts, scroll to the Group you want to
delete.
2 Press m.
3 Select Delete Group.

Group Connect SM Calls

Storing Groups

Group Call Details

From the Recent Calls List

During a Group call, you can view details about the
other group members, such as their name or Direct
Connect number, and their status on the call.

1 From the recent calls list, select the Group you
want.
2 Press A under Store.
3 If you want, add more information to the entry.
4 Press A under Save.
From an Active Group Call
1 During an active Group call, press m.
2 Select Store Group.
3 If you want, add more information to the entry.
Note: You cannot record a voice name during an
active call.
4 Press A under Save.

Group Call Information
While you are in a Group call, the following
appears on the screen:

To view Group call details, press A under Details.
In the Details view, these icons appear next to
member names or Direct Connect numbers:

T The member of the Group who is speaking.
A A member of the Group who is active on the
Group call, but not speaking.

O A member of the Group who has exited the
call.

U A member of the Group who could not be
reached on the Group call.

u A member of the Group whose status is
unknown.

• The name of the Group
• The name or the Direct Connect number of the
person speaking
• The number of members who are participating in
the Group call

27

Making Calls

Sending Groups Using Nextel Direct
SendSM
You can send a Group using Direct Send so that
the person who receives the Group can use the
list.
1 From Contacts or the recent calls list, scroll to or
select the Group you want.
2 Press m.
3 Select Send Group.
4 To include yourself in the Group, press A under
Yes. -orTo exclude yourself from the Group, press A
under No.
Note: If you choose to include yourself and the
Group already contains 20 members, you
will be prompted that the list is full. You
will be excluded from the list.
5 Enter the Direct Connect number of the person
you want to send the Group to. -orSelect Browse to select a contact from the
recent calls list, Contacts, or Memo.
6 Press O.
7 To send the Group, push the PTT button.
The Group will display in the recent calls list on
the phone that you send the Group to.
28

Talkgroup Calls
Using Predefined Talkgroups
A Talkgroup is a predetermined group that has
been provisioned by Nextel or an account
administrator. Talkgroups are limited by network
(fleet) and local markets. They can accommodate
groups up to 100 members in the local market.
Before you can make or receive Talkgroup calls, a
Talkgroup must be established. After the Talkgroup
is established, you must join the Talkgroup.

Joining a Talkgroup
When you enable security, you receive a list of
Talkgroups that have been set up for you if you
subscribe to this service. The Talkgroup list is
saved to Contacts.
To receive Talkgroup calls made to any of these
Talkgroups, you must join the Talkgroup.
1 Press A under Contcs. -orFrom the main menu, scroll to Contacts and
press O.
2 Scroll to the Talkgroup you want to join.
3 Press A under Join.

Talkgroup Calls
Note: You will now be able to receive
communications from this Talkgroup only.
You can only monitor one Talkgroup at a
time.

Setting Up More Talkgroups
You can set up more Talkgroups in 3 ways:
• Using Talkgroup Management* on MyNextel at
nextel.com
* You must be an account administrator to use Talkgroup
Management.

• Contacting your Nextel Sales Representative at
the time of activation
• Using Wireless Manager to create, manage, and
delete Talkgroups
When you create your Talkgroups, you can select
your own Talkgroup numbers.
You can join a new Talkgroup by pressing # and
entering the number using the keypad. Then press
A under Join.

Making Talkgroup Calls

2 Proceed as if making a Direct Connect call.

Receiving Talkgroup Calls
To answer a Talkgroup call:
Proceed as if answering a Direct Connect call.
Only one person at a time may speak on a
Talkgroup call.
The Direct Connect number or name of the
person who is speaking will appear on the
display below the Talkgroup number.

Turning off Talkgroup Calls
To set your phone to prevent you from hearing
your Talkgroup calls:
1 From the main menu, select Settings > DC/GC
Options > Tkgrp Silent.
2 Set this option On.
To set your phone to let you hear your Talkgroup
calls:
Set Tkgrp Silent to Off in step 2.

1 Press #. Then enter the Talkgroup number
using the keypad. -orChoose the Talkgroup name from Contacts or
recent calls list.
29

Making Calls

Receiving Calls

Ending
If the flip is closed, press .. -or-

Phone Calls

Press e. -or-

When you receive a phone call, your phone rings,
vibrates, or lights up its backlight.
Answering
If the flip is closed, press t. -orOpen the flip. -orPress s. -orPress O. -orPress A under Yes. -orPress any number key.
To answer a call by opening the flip, you must have
the Flip to Ans feature turned on (see “Setting Flip
Actions” on page 59). To answer a call by pressing
any number key, you must have the Any Key Ans
feature turned on (see “Phone Calls Features” on
page 140).
Sending to Voice Mail
If the flip is closed, press .. -orPress e. -orPress A under No.

30

Close the flip.

Direct Connect® Calls
When you receive a Direct Connect call, your
phone emits a chirping sound or vibrates.
1 Wait for the caller to finish speaking.
2 Press and hold the PTT button on the side of
your phone. Begin talking after your phone emits
a chirping sound.
3 Release the PTT button to listen.
Tip: Turn the speakerphone off to have a private
walkie-talkie call (see “Using
Speakerphone” on page 33).

Ways to Enter Calls
•
•
•
•
•
•

Use the numbers on the keypad
Select the number from the recent calls list
Select the number from Contacts
Select a number stored in Datebook
Redial the last phone number called
Say a voice name into your phone

Ways to Enter Calls
• Use Speed Dial or Turbo Dial®
• Use One Touch Direct Connect to make a Direct
Connect call
• Use a TTY device — see “Making TTY Calls” on
page 62

From the Keypad
To enter the number you want to call, press the
numbers on the keypad.
If you make a mistake:
• To clear a digit, press A under Delete.
• To clear all digits, press and hold A under
Delete.
• To insert or delete a digit anywhere in the string
of digits you have entered, scroll left or right.
• To cancel, press e.

From the Recent Calls List
The recent calls list stores the last 20 calls you
made or received.
With the Flip Open
1 From the main menu, select Recent Calls.
2 Scroll to the name or number you want to call.

With the Flip Closed
1 Press . to display the most recent call.
2 To view the rest of the recent calls list, press the
volume controls.
You can call the number displayed by pressing t
on the top of your phone.

From Contacts
If you have numbers stored in Contacts, you can
use these numbers to make calls. For information
on entering numbers into Contacts, see “Creating
Entries” on page 48.
1 From the main menu, select Contacts.
2 Scroll to the name or number you want to call.
Tip: To find Contacts entries faster, use the
keypad to enter the first letter of the name.
3 Place the call now. -orScroll left or right to display the Contacts type for
the number you want to call.
If you are making a Direct Connect call, your phone
places the call to the Direct Connect number stored
in the Contacts entry, even if the Direct Connect
icon is not displayed.
If you are making a phone call:

31

Making Calls
• Your phone places the call to the phone number
assigned to the Contacts type displayed.
• If the Contacts type displayed is not a phone
number, your phone places the call to the phone
number stored in the Contacts entry.
• If the Contacts type displayed is not a phone
number and you have more than one phone
number stored in the Contacts entry, your phone
prompts you to select the phone number you
want to place the call to.

From Datebook
If you have numbers stored as part of events in
Datebook, you can use these numbers to make
calls. For information on storing events in
Datebook, see “Datebook” on page 130.
1 From the main menu, select Datebook.
2 Select the day of the event containing the
number you want to call.
3 Highlight or select the event containing the
number you want to call.
For details, see “Making Calls From Datebook and
Datebook Reminders” on page 134.

Redialing the Last Number
Press and hold s to place a call to the last phone
number you called.
32

Using a Voice Name
If you have created a voice name in Contacts for
the number you want to call, say the voice name
into your phone to enter the number. See page 47
for information on voice names.
You can use a voice name to enter a number with
the flip open or closed.
1 Press and hold t until a prompt appears
telling you to say the voice name.
2 Speaking into the microphone, say the voice
name assigned to the number you want to call.
Your phone plays the name back to you.
3 If you are making a phone call, the call is placed
automatically.
Tip: To stop a phone call from being completed,
press . if the flip is closed or press e.
If you are making a Direct Connect call, press
and hold the PTT button to place the call.

Using Speed Dial and Turbo Dial®
Each phone number stored in Contacts is assigned
a Speed Dial number which you can use to call that
number.

Missed Phone Calls
Speed Dial
1 From the idle screen, use the keypad to enter
the Speed Dial number assigned to the phone
number you want to call.
2 Press #.
3 Press s.
Turbo Dial
From the idle screen, press and hold the Speed
Dial number (1 through 9) assigned to the phone
number you want to call.

Using One Touch Direct Connect®
One Touch Direct Connect sets your phone to call
the most recent Direct Connect number or Group
on the recent calls list, or a Direct Connect number
you choose, every time you press the PTT button.
See “Setting One Touch Direct Connect®” on page
58.

If you want to view the missed call on the recent
calls list, press A under View.
With the Flip Closed
If you want to dismiss the missed call message,
press ..
If you want to view the missed call on the recent
calls list, press . twice.

Using Speakerphone
Turning on speakerphone makes incoming sound
come out of the phone’s speaker instead of the
earpiece. Speakerphone is available whenever you
are on an active phone call.
With the Flip Open
To turn speakerphone on or off:
Press A under Spkr. -orPress t.

Missed Phone Calls

With the Flip Closed

When you miss a call, this icon V and the number
of phone calls you have missed appear briefly.

When you make a call with the flip closed,
speakerphone is always on.

With the Flip Open

Opening the flip turns speakerphone off.

If you want to dismiss the missed call message,
press A under Back. -or33

Making Calls

Using Mute
Muting calls lets you listen to incoming sound
without transmitting sound. Mute is available
whenever you are on an active call.
To turn mute on:
Press A under Mute.
While mute is on, Unmute appears as a display
option.
To turn mute off:
Press A under Unmute.

Making Emergency Phone
Calls
Your phone supports emergency calling.
Emergency phone calls can be made even when
your SIM card is blocked or not in your phone.
Dial 911 to be connected to an emergency
response center. If you are on an active call, you
must end it before calling 911.
When you make an emergency call, your phone’s
GPS Enabled feature can help emergency service
personnel find you, if you are in a location where
your phone's GPS antenna has established a clear
view of the open sky and your local emergency
34

response center has the equipment to process
location information. See “GPS Enabled” on page
120, and particularly “IMPORTANT: Things to
Keep in Mind” on page 120 and “Making an
Emergency Call” on page 121, for more
information on the limitations of this feature.
Because of the limitations of this feature, always
provide your best knowledge of your location to the
emergency response center when you make an
emergency call.
Important: Emergency calls cannot be placed while
the keypad is locked.
Important: If you have not registered on the
network, emergency calls cannot be
placed while your SIM card is in your
phone.

Making Emergency Phone Calls
Important: If you are bringing your phone number
to Nextel from your previous carrier,
you may receive a temporary telephone
number while your Nextel phone is
being programmed with your
permanent phone number. If you make
a call to 911 and the call fails, the 911
emergency response center will not be
able to call you back on your Nextel
phone if in the meantime, your Nextel
phone has been programmed with your
permanent telephone number. If the call
is disconnected before location and
details have been provided, call 911
again and advise that you were
disconnected.

35

Call Alerts

Receiving Call Alerts

Sending a call alert lets the recipient know you
want to talk to him or her on a Direct Connect call.

When you receive a call alert, you must answer,
queue, or clear it. You cannot receive phone calls
or Direct Connect calls until you do.

When you send a call alert, the recipient’s phone
emits a series of beeps, or vibrates, and displays
your name or Direct Connect number.
The recipient can:
• Answer — begin a Direct Connect call with the
sender
• Queue — store the call alert to the call alert
queue, which is a list of call alerts
• Clear — dismiss and delete the call alert

Sending Call Alerts
1 Enter the Direct Connect number you want to
send to, as you would when making a Direct
Connect call.
2 Press A under Alert. Ready to Alert appears
on the display.
3 Press the PTT button until Alert Successful
appears on the display.
Note: If the alert is not successful, this may
mean the person you are trying to reach is
on a call or has the phone turned off.
36

To answer a call alert:
Press the PTT button to make a Direct Connect
call to the sender.
To queue a call alert:
Press A under Queue.
To clear a call alert:
Press O. -orPress A under Clear. -orIf the flip is closed, press ..
Note: The recent calls list also stores call alerts
you have received. They appear as Direct
Connect calls. Call alerts remain in your
recent calls list until you delete them or
until they reach the end of the list.

Using the Call Alert Queue
When you queue a call alert, it remains in the call
alert queue until you make a Direct Connect call to
the sender or delete it.

Using the Call Alert Queue

Viewing Call Alerts
1 From the main menu, select Call Alert.
2 Scroll through the list.

4 Press the PTT button until Alert Successful
appears on the display.

Deleting Call Alerts

Viewing Date and Time

To delete a call alert from the queue:

To view the date and time a call alert was received:

1 From the call alert queue, scroll to the call alert
you want to delete.
2 Press m.
3 Select Delete.
4 Press O or press A under Yes to confirm.

1 From the main menu, select Call Alert.
2 Select the call alert you want information on.

Responding to Call Alerts in the
Queue
After you queue a call alert, you can respond to it
by making a Direct Connect call to the sender or
sending a call alert to the sender.
Making a Direct Connect Call to the Sender
1 From the main menu, select Call Alert.
2 Scroll to the call alert you want to respond to.
3 Press the PTT button to begin the call.
This removes the call alert from the queue.
Sending a Call Alert to the Sender
1 From the main menu, select Call Alert.
2 Scroll to the call alert you want to respond to.
3 Press A under Alert. Ready to Alert appears
on the display.

To delete all call alerts from the queue:
1 From the call alert queue, press m.
2 From the call alert menu, select Delete All.
3 Press O or press A under Yes to confirm.

Sorting Call Alerts
Tip: You must have at least one call alert in the
queue to access this feature.
To sort call alerts by the order they were received:
1
2
3
4

From the main menu, select Call Alert.
Press m.
Select Sort By.
Select First on Top or Last on Top.

37

Recent Calls
The recent calls list stores information associated
with calls you have made and received and call
alerts you have received. It also stores My Info and
contact information sent to you from other phones.
The recent calls list stores up to 20 items.

Calls and Call Alerts
The recent calls list stores the numbers of up to 20
of the most recent calls you have made and
received.
If the number of a recent call is stored in Contacts,
the following information appears:
• The name assigned to the number
• The Contacts type icon associated with the
number. If the Contacts entry containing the
number has more than one number or address
stored, <> surrounds the Contacts type icon. For
information on Contacts types, see page 46.
The Direct Connect number Contacts type icon
appears when you receive a Direct Connect call or
call alert, even if the number is not stored in
Contacts.

38

Call alerts you have received appear as Direct
Connect calls. Like all items in the recent calls list,
they remain listed until you delete them or until
they reach the end of the list.
For phone calls, an additional icon appears giving
information about the call:

X A call you made.
W A call you received.
V A missed call. Missed calls appear on the
recent calls list only if you have Caller ID.

When you select a call to view its details, you see
information such as the name associated with the
call, the number, date, time, and duration of the
call.

My Info From Other Phones
The recent calls list stores My Info from other
phones. See “Sending My Info and Contact
Information” on page 110.
This icon j appears with My Info from other
phones on the recent calls list, along with the
Direct Connect number of the person who sent the
information.

Contact Information From Other Phones
When you select My Info from other phones to view
its details, you see all the information sent.
If you receive My Info from the same phone more
than once, only the most recently sent version
appears in the recent calls list.

Contact Information From
Other Phones
The recent calls list stores contact information sent
from other phones. This information comes from
the other phone’s Contacts list or recent calls list.
See “Sending My Info and Contact Information” on
page 110.
This icon d appears with contact information on
the recent calls list.
Contact information in the recent calls list displays:
• The name contained in the contact information
• The Contacts type icon associated with the
number or address contained in the contact
information. If the item contains more than one
number or address stored, <> surrounds the
Contacts type icon.

The name or Direct Connect number of the person
who sent the contact information appears as a
separate item on the recent calls list, above the
information sent. If one person sends you more
than one item of contact information, all the items
appear below the person’s name or Direct Connect
number.
When you select contact information to view its
details, you see the name or Direct Connect
number of the person who sent the information and
all the information in the item.
If you receive contact information with the same
name from the same phone more than once, only
the most recently sent version appears in the
recent calls list.

Viewing the Recent Calls List
With the Flip Open
1 From the main menu, select Recent Calls.
2 Scroll through the list.
To view the details of an item on the list:
From the recent calls list, select the item you
want information on.
Tip: To view the details of more items, keep
scrolling.

39

Recent Calls
With the Flip Closed
1 Press ..
2 If you want to view the rest of the recent calls
list, press the volume controls.
3 Press . to dismiss the recent calls list.

Storing Items to Contacts
1 From the recent calls list, scroll to or select the
item you want to store.
2 Press A under Store. -orIf Store is not one of your options: Press m.
Select Store or Update Contacts.
Tip: If the item you want to store is a call, Store
does not appear if the number is already
stored in Contacts.
3 To store the item as a new entry, select [New
Contact]. -orTo store the number to an existing entry, select
the entry.
Note: Storing My Info or contact information
from another phone to a Contacts entry
that has a name assigned to it does not
change the name of the Contacts entry.
4 If the item you want to store is a call, you must
assign a Contacts type to the number:
40

With the Contacts type field highlighted, scroll
left or right to display the Contacts type you want
to assign the number.
5 If you want to add more information to the entry,
follow the applicable instructions in “Creating
Entries” on page 48.
6 Press A under Done.

Deleting Items
To delete an item from the recent calls list:
1 From the recent calls list, scroll to or select the
item you want to delete.
2 Press A under Delete. -orIf Delete is not one of your options: Press m.
Select Delete.
3 Press O or press A under Yes to confirm.
To delete all items on the recent calls list:
1 From the recent calls list, press m.
2 Select Delete All.
3 Press O or press A under Yes to confirm.

Making Calls From the Recent Calls List

Making Calls From the Recent
Calls List
With the Flip Open
1 From the main menu, select Recent Calls.
2 Scroll to the item containing the number you
want to call.
• If you scroll to a call, you can make a call to
the number that made the call. If the number
is stored in Contacts, you can make a call to
any of the numbers stored with it.
• If you scroll to My Info from another phone,
you can make a call to the Direct Connect
number of the phone that sent the
information.
• If you scroll to contact information from
another phone, you can make a call to any of
the numbers in the contact information.
3 To place the call now, go to step 4. -orScroll left or right to display the Contacts type for
the number you want to call.
4 To make a phone call, press s. -orTo make a Direct Connect call, press the PTT
button.

You can also make calls while viewing the details
of an item on the recent calls list:
1 From the recent calls list, select the item
containing the number you want to call.
• If you select a call or contact information from
another phone, you can make a call to the
number shown first on the details screen.
• If you scroll to My Info from another phone,
you can make a call to the Direct Connect
number of the phone that sent the
information.
2 To make a phone call, press s. -orTo make a Direct Connect call, press the PTT
button.
With the Flip Closed
1 Press . to display the most recent call.
2 Press the volume controls to scroll to the name
or number you want to call.
• If you scroll to a call, you can make a call to
the number that made the call.
• If you scroll to My Info from another phone,
you can make a call to the Direct Connect
number of the phone that sent the
information.

41

Recent Calls
• If you scroll to contact information from
another phone, you can make a call to the
number currently displayed.
3 To make a phone call, press t on the top of
your phone. -orTo make a Direct Connect call, press the PTT
button.

42

Entering Text

2 Select the text input mode you want to use. A
checkmark appears next to the current mode.

You can enter text into your phone using the
traditional method of pressing a key several times
for each character, or by pressing a key once for
each letter while words likely to be the one you
want are chosen from a database. You can also
enter symbols and numbers into a text field.

Using Alpha Mode

In screens that require you to enter text, you see
the following icons. These icons tell you which text
input mode you are using:

l Alpha — Press a key several times for each
character.

j Word — Press a key once for each letter
while words likely to be the one you want are
chosen from a database.

i Symbols — Enter punctuation and other
symbols.

k Numeric — Enter numbers.
When you access a screen that requires you to
enter text, you start in the mode last used.
To choose a text input mode:

• Press any key on the keypad to enter the letters,
numbers, and symbols on that key. For example,
to enter the letter Y, press 9 three times.
• Type a letter then scroll up to make that letter
uppercase, or type a letter then scroll down to
make that letter lowercase.
• See “Special Function Keys” on page 44 for
more information on adding spaces,
capitalization, and punctuation.

Using Word Mode
In Word mode, T9 Text Input analyzes the letters
on the keypad button you press and arranges them
to create words. As you type, T9 Text Input
matches your keystrokes to words in its database
and displays the most commonly used matching
word. You can add you own words to this
database.

Entering a Word
1 Select Word as your text input mode.

1 At a screen that requires you to enter text, press
m.
43

Entering Text
2 Type a word by pressing one key for each letter.
For example, to type “test” press 8 3 7
8.
The displayed word may change as you type it.
Do not try to correct the word as you go. Type to
the end of the word before editing.
3 If the word that appears is not the desired word,
press 0 to change the word on the display to
the next most likely word in the database.
Repeat until the desired word appears.
If the desired word does not appear, you can add it
to the database.

Choosing a Language
To change the language of the database:
1 At a screen that requires you to enter text, press
m.
2 Select Languages.
3 Select the language you want for your database.

Special Function Keys
Some of the phone’s keys assume different
functions while in Alpha or Word mode.

Spaces

Adding Words to the Database

Press # for a space.

1
2
3
4

Capitalization

Select Alpha as your text input mode.
Type the word using Alpha mode.
Select Word as your text input mode.
Press #.

The word you typed in Alpha text entry mode is
now in the database.
Note: You cannot store alphanumeric
combinations, such as Y2K.

When you press and hold the # key, it acts as a
3-way toggle. Press and hold # to make the next
letter typed uppercase (shift), to make all
subsequent letters typed uppercase (caps lock), or
to go back to lowercase letters.
These icons appear in the top row of your display:

m or X Shift is on.
n or W Caps lock is on.

44

Using Numeric Mode
When neither of these icons appear, letters typed
are lowercase. Scrolling up after typing a letter
makes that letter uppercase.
Note: Your phone automatically makes the first
letter of a sentence uppercase.

Punctuation
Press 1 or 0 to insert punctuation. Continue to
press the key to view the list of symbols available
through that key. Pause to select the symbol you
want.
Note: Additional punctuation symbols are
available in Symbols mode.

Using Numeric Mode
1 Select Numeric as your text input mode.
2 Press the number buttons on your keypad to
enter numbers.

Using Symbols Mode
1 Select Symbols as your text input mode.
A row of symbols appears along the bottom of
the phone’s display. Scroll right to view the
complete row.
2 Press O to select the highlighted symbol.
45

Contacts
Contacts stores up to 600 numbers or addresses.
Each Contacts entry can store several numbers or
addresses.
Information stored in Contacts is saved on your
SIM card.
A Contacts entry contains:
• A name — A name is required if you are storing
more than one number or address to the entry;
otherwise, it is optional. Typically, this is the
name of the person whose contact information is
stored in the entry.
• A ring tone — You can assign a ring tone to
each entry. This is the sound your phone makes
when you receive phone calls or call alerts from
any of the numbers stored in the entry.

46

• A Contacts type — Each number or address
stored must be assigned a Contacts type:

A

Mobile

phone number

B

DC

Direct Connect number

C

Work1

phone number

D

Work2

phone number

E

Home

phone number

F

Email

email address

G

Fax

phone number

H

Pager

phone number

I

Talkgroup

Talkgroup number

S

Group

Group

J

IP

IP address

K

Other

phone number

Viewing Contacts
• A number or address — Each Contacts entry
must contain a number or address. This may be
any type of phone number, Direct Connect
number, Group, Talkgroup number, email
address, or IP address.
Note: You can store numbers up to 64 digits
long, but every 20 digits must be
separated by a pause or wait. See
“Creating Pauses and Waits” on page 50.

2 If an entry has more than one number or
address stored, <> surrounds the Contacts type
icon. Scroll left or right to view the icon for each
number stored in the entry.
3 Press O to view the entry.
4 Scroll to view the other numbers and addresses
stored for the entry.
Tip: To view more entries, continue scrolling.

• A Speed Dial number — When you store a
phone number, it is assigned a Speed Dial
number. You can accept the default Speed Dial
number or change it.
• A voice name — If you create a voice name for a
number, you can then dial that number by saying
the voice name into your phone. This icon P
appears to the left of the Contacts type icon if a
voice name is assigned.

Searching for a Name

Viewing Contacts
To access Contacts:
From the main menu, select Contacts. -orIf you are on a call: Press m. Select Contacts.
To view entries:
1 From the Contacts list, scroll to the entry you
want to view.

To search for a name in Contacts:
1 From the Contacts list, press A under Search.
-orIf Search is not one of your options: Press m.
Select Search.
2 Enter the name you want to see.
3 Press O.
Your phone finds the name you entered or the
nearest match.

Showing Only Direct Connect®
Numbers, Groups, and Talkgroups
To set Contacts to show only entries that contain
Direct Connect numbers, Groups, and Talkgroups:
1 From the Contacts list, press m.
47

Contacts
2 Select Filter.
3 Set this option to Show DC.
To set Contacts to show all entries:
1 From the Contacts list, press m.
2 Select Filter.
3 Set this option to Show All.

Creating Entries
A number or address and a Contacts type are
required for all Contacts entries. Other information
is optional. You may enter the information in any
order by scrolling through the entry details.
After you have entered the number or address,
Contacts type, and any other information you want,
you can press A under Done to save the entry to
Contacts.
To cancel a Contacts entry at any time press, e to
return to the idle screen.
To create a Contacts entry:
1 To access the entry details screen:
Select Contacts > [New Contact]. -orFrom the Contacts list, press m. Select New
Contact.
2 If you want to assign a name to the entry:
48

Select Name.
Enter the name. When you are finished, press
O.
Tip: Press A under Browse to select a name
already in Contacts.
3 If you want to assign a ring tone to the name:
Select Ringer.
Select the ring tone you want to assign.
4 To assign a Contacts type to the number or
address being stored:
Select the Contacts type field.
Select the Contacts type you want to assign.
Note: For information about creating Groups,
see “Creating Groups in Contacts” on
page 24.
5 To store a number or address:
Select the # field (or ID for an email address, or
IP for an IP address).
Enter the number or address. For phone
numbers, use the 10-digit format. For email
addresses, see “Entering Text” on page 43.
Tip: Press A under Browse to select a number
or address from Contacts, the recent calls
list, or Memo.

Storing Numbers Faster
When you are finished, press O.

When you are finished, press O.

6 If you want to assign more options to the
number, select [Options]. See “Assigning
Options”.
7 If you want to add more numbers or addresses
to the entry:

3 If you want to create a voice name for a phone
number, select Voice Name.

Scroll past the information you already entered.

4 When you are finished, press A under Back.

Enter the additional information for the entry
using step 2 through step 6. You must assign a
name to the entry, if you have not already.

Storing Numbers Faster

As directed by the screen prompts, say and
repeat the name you want to assign to the
number. Speak clearly into the microphone.

8 Press A under Done.

To store numbers to Contacts from the recent calls
list, see “Storing Items to Contacts” on page 40.

Assigning Options

To store numbers to Contacts from Memo, see
“Memo” on page 52.

1 If you have not already, select [Options].
2 The default Speed Dial number assigned to a
phone number is displayed in the Speed # field.
This is always the next available Speed Dial
location.

To store numbers to Contacts from the idle screen:

With the Speed # field highlighted, press O.

1 Use the keypad to enter the number you want to
store.
2 Press m.
3 Select Store Number.
4 To store the number as a new entry, select [New
Contact]. -or-

Press A under Delete to delete the current
Speed Dial number.

To store the number to an existing entry, select
the entry.

If you want to assign the phone number to a
different Speed Dial location:

Enter the new Speed Dial number using the
keypad.

5 With the Contacts type field highlighted, scroll
left or right to display the Contacts type you want
to assign the number.
49

Contacts
6 If you want to add more information to the entry,
follow the applicable instructions in “Creating
Entries” on page 48.
7 Press A under Done.

Editing Entries
1 From the Contacts list, scroll to the entry you
want to edit.
2 Press A under Edit. -orIf Edit is not one of your options: Press m.
Select Edit.
The entry details screen displays.
3 Follow the applicable instructions in “Creating
Entries” on page 48 to edit the various fields.

Deleting Entries
Delete an Entry
1 From the Contacts list, scroll to the entry you
want to delete.
2 Press m.
3 To delete the entire entry, select Delete
Contact.
4 Press O or press A under Yes to confirm.

50

Delete a Number or Address
1 From the Contacts list, scroll to the entry that
contains the number or address you want to
delete.
2 Scroll left or right to display the Contacts type for
the number you want to delete.
3 Press m.
4 Select Delete Number.
5 Press O or press A under Yes to confirm.
Note: If an entry contains only one number or
address, deleting the number or address
deletes the entry.

Checking Capacity
To see how many numbers are stored in Contacts:
1 From the Contacts list, press m.
2 Select Capacity.

Creating Pauses and Waits
When storing a number, you can program your
phone to pause or wait between digits while
dialing. A pause makes your phone pause for 3
seconds before dialing further. A wait makes your
phone wait for your response before dialing further.

International Numbers
This feature is useful when using voice mail or
other automated phone systems that require you to
dial a phone number and then enter an access
number.
To program a pause:
Press and hold * until the letter P appears.
The P represents a 3-second pause.
If you store 17035551235P1234, when you select
this number and make a call, your phone dials the
first 11 digits, pauses for 3 seconds, then dials the
last 4 digits.
If you want a pause longer than 3 seconds, press
and hold * more than once. Each P represents a
3-second pause.
To program a wait:
Press and hold * until the letter W appears.
The W means your phone waits before dialing
further.

Tip: You can create pauses and waits while
dialing a number from the keypad. See
“Creating Pauses and Waits While Dialing”
on page 58.

International Numbers
When storing a number that you plan to use for
international calls, use Plus Dialing:
1 Press and hold 0 for two seconds. A “0”
appears, then changes to a “+”.
Note: The network translates the “+” into the
appropriate international access code
needed to place the call.
2 Enter the country code, city code or area code,
and phone number.
For information about making international calls,
see “Making International Calls” on page 58.

If you store 17035551235W1234, when you select
this number and make a call, your phone dials the
first 11 digits and then waits. A message appears
asking if you want to send the rest of the digits.
Press A under Yes to dial the last 4 digits.

51

Memo
Memo lets you store a number, make a call to that
number, and save it to Contacts.
To create a memo:
1 From the main menu, select Memo.
2 Enter the number using your keypad.
3 Press O.
To view the memo later:
From the main menu, select Memo.
To delete the memo:
1 From the main menu, select Memo.
2 Press and hold A under Delete.
3 Press O.
To edit the memo:
1 From the main menu, select Memo.
2 Enter the new number.
3 Press O.
To make a call to the memo number:
1 From the main menu, select Memo.
2 To make a phone call, press s. -orTo make a Direct Connect call, press the PTT
button.
52

To store the memo number to Contacts:
1
2
3
4

From the main menu, select Memo.
Press m.
Select Store to Cntcs.
To store the number as a new entry, select [New
Contact]. -orTo store the number to an existing entry, select
the entry.

5 With the Contacts type field highlighted, scroll
left or right to display the Contacts type you want
to assign the number.
6 If you want to add more information to the entry,
follow the applicable instructions in “Creating
Entries” on page 48.
7 Press A under Done.

Call Forwarding
Call forwarding sends calls to the phone numbers
you specify. You can forward all calls to one
number or forward missed calls to different
numbers depending on the reason you missed the
call.
You can forward phone lines 1 and 2
independently.

Forwarding All Calls
When you set your phone to forward all calls, an
icon appears in the top row of the display:

G Phone line 1 is active; calls to phone line 1
are being forwarded.

I Phone line 1 is active; calls to phone line 2
are being forwarded.

H Phone line 1 is active; calls to phone lines 1
and 2 are being forwarded.

J Phone line 2 is active; calls to phone line 1
are being forwarded.

K Phone line 2 is active; calls to phone lines 1
and 2 are being forwarded.
To forward all calls:
1 From the main menu, select Call Forward >
Forward > All Calls.
2 Select To.
If you specified a forwarding number for all calls
before, this number displays.
To forward calls to this number, press A under
Back.
To delete this number, press O, then press and
hold A under Delete.
3 To enter the number you want to forward calls to:
Enter the number using your keypad. -orPress A under Search. Select Contacts,
Recent Calls, or Memo. Select the number you
want to enter.
4 Press O.
All your calls are now forwarded to the number you
specified.

L Phone line 2 is active; calls to phone line 2
are being forwarded.

53

Call Forwarding

Turning Off Call Forwarding
If you do not want all your calls forwarded, turn the
feature off:
1 From the main menu, select Call Forward > To.
2 Set this option to Off.
All your calls are now sent to your phone.
Calls you miss are forwarded according to the
options set for missed calls. By default, missed
calls are forwarded to voice mail.

Forwarding Missed Calls
You can specify a forwarding number for each type
of missed call:
• If Busy — Your phone is on a call or transferring
data.
• If No Answer — You do not answer on the first
4 rings.
• If Unreachable — Your phone is out of
coverage or powered off.

Note: If you want a type of missed call sent to
voice mail, the call forwarding number for
that type of missed call must be your
voice mail access number. In most cases,
your voice mail access number is your
area code + first 3 digits of your PTN +
MAIL (6245). To verify your voice mail
access number, contact Nextel Customer
Care.
To forward missed calls:
1 From the main menu, select Call Forward >
Forward > Detailed.
2 Select If Busy to specify a forwarding number
for calls received when your phone is busy.
3 If you specified a forwarding number for this type
of call before, this number displays.
To forward calls to this number, press A under
Back and go to step 6. -orTo delete this number, press O, then press and
hold A under Delete.
4 To enter the number you want to forward this
type of call to:
Enter the number using your keypad. -orPress A under Search. Select Contacts,
Recent Calls, or Memo. Select the number you
want to enter.

54

Viewing Call Forwarding Settings
5 Press O.
6 Repeat step 2 through step 5 for If No Answer
and If Unreachable.
7 When you are finished, press A under Back.

Viewing Call Forwarding
Settings
1 From the main menu, select Call Forward >
Forward > All Calls.
2 With To highlighted, press A under Status.

55

Advanced Calling
Features
Call Waiting
Call Waiting lets you receive a second call while on
an active call. Call Waiting is always available,
unless you turn it off for a specific call.
If you are on a call and receive a second call, your
phone emits a tone and displays a message saying
you are receiving a second call.
To accept the second call and put the active call on
hold:
Press A under Yes.
To accept the second call and end the active call:
1 Press e.
Your phone rings with the second call.
2 Answer the second call.
To decline the second call:
Press A under No. If you subscribe to voice
mail, the call is forwarded to your voice mail box,
unless you set Call Forward for If Busy to a
different number.

56

Turn Off Call Waiting
To turn off Call Waiting during a call:
1 Press m.
2 Select In Call Setup > Call Waiting.
3 Set this option to Off.
Tip: To turn Call Waiting back on while still on
the call, set this option to On.
To turn off Call Waiting for the next call you make
or receive:
1 From the main menu, select Settings > Phone
Calls > Call Waiting.
2 Set this option to Off.
Call Waiting is turned back on when you end the
call.

Switching Between Calls
Any time you have one call active and one call on
hold, to make the call on hold active and put the
active call on hold:
Press A under Switch. -orIf Switch is not one of your options: Press m.
Select Switch.

Putting a Call on Hold

Putting a Call on Hold

Merging 2 Calls into a 3-Way Call

1 While on an active call, press m.
2 Select Hold.

After you put a call on hold and place a second
call, you can combine these calls into a 3-way call:

If you want to make the call active again, press A
under Resume.

1 Press m.
2 Select Join.

Calling 2 People

All 3 people in the call can speak to and hear each
other.

Putting a Call on Hold, Making a
Second Call
1
2
3
4

Place or receive a phone call.
While the call is active, press m.
Select 2nd Call. This puts the call on hold.
Enter the second phone number you want to
call.
Tip: For quick ways to enter the number, press
m.

Making a 3-Way Call
1
2
3
4

Place or receive a phone call.
While the call is active, press m.
Select 3 Way. This puts the call on hold.
Enter the second phone number you want to
call.
Tip: For quick ways to enter the number, press
m.

5 Press s to place the call.

5 Press s to place the call.
6 Press A under Join.

To end the second call and make the call on hold
active again:

All 3 people in the call can speak to and hear each
other.

Press e.
To make the call on hold active and put the active
call on hold:
Press A under Switch.
57

Advanced Calling Features

Creating Pauses and Waits
While Dialing

Calls placed between the United States and
Canada do not require an international access
code.

You can enter a pause or wait while dialing a
number. For information on using pauses and
waits, see “Creating Pauses and Waits” on page
50.

Plus Dialing lets you place an international call to
most countries without entering the local
international access code.

To create a pause while dialing a phone number:
1 From the keypad, enter the digits you want to
occur before the pause.
2 Press m.
3 Select Insert Pause.
4 Enter the digits you want to occur after the
pause.
To create a wait while dialing a phone number:
1 From the keypad, enter the digits you want to
occur before the wait.
2 Press m.
3 Select Insert Wait.
4 Enter the digits you want to occur after the wait.

Making International Calls
Your service default is “International Calls
Restricted.” Contact Nextel Customer Care to
obtain international dialing access.
58

1 Press and hold 0 for two seconds. A “0”
appears, then changes to a “+”.
Note: The network translates the “+” into the
appropriate international access code
needed to place the call.
2 Enter the country code, city code or area code,
and phone number.
3 Press s.

Setting One Touch Direct
Connect®
One Touch Direct Connect sets your phone to call
the most recent Direct Connect number or Group
on the recent calls list, or a Direct Connect number
you choose, every time you press the PTT button.
To set your phone to call the most recent Direct
Connect number or Group on the recent calls list:
1 From the main menu, select Settings > DC/GC
Options > One Touch DC.

Setting Flip Actions
2 Set this option to Last Call.

Setting Flip Actions

To set your phone to call a Direct Connect number
you choose:

For Answering Calls

1 From the main menu, select Settings > DC/GC
Options > One Touch DC > Assigned
Number.
2 To enter the Direct Connect number you want
your phone to call every time you press the PTT
button:
Enter the number using your keypad. -orPress A under Search. Select Contacts,
Recent Calls, or Memo. Select the number you
want to enter.
Tip: If you are entering a Talkgroup number,
enter # before the number.
3 Press O.
To turn off One Touch Direct Connect:
1 From the main menu, select Settings > DC/GC
Options > One Touch DC.
2 Set this option to Off.

To set your phone to answer calls when you open
the flip:
1 From the main menu, select Settings > Phone
Calls > Flip Activation > Flip to Ans.
2 Set this option to On.
To set your phone not to answer calls when you
open the flip:
Set Flip to Ans to Off in step 2.

For Ending Calls
To set your phone to end calls when you close the
flip:
1 From the main menu, select Settings > Phone
Calls > Flip Activation > Flip to End.
2 Set this option to On.
To set your phone not to end calls when you close
the flip:
Set Flip to End to Off in step 2.

59

Advanced Calling Features
Note: If you are using your phone with a
headset, and you have the Flip to End
option set to On, closing your flip sends
incoming sound to the headset and does
not end the call.

Call Timers
Call timers measure the duration of your phone
calls, walkie-talkie calls, and circuit data use, as
well as the number of Kilobytes sent and received
by your phone:
• Last Call — displays the duration of your most
recent phone call.
• Phone Reset — keeps a running total of your
phone call minutes, until you reset it.
• Phone Lifetime — displays the total minutes of
all your phone calls.
• DC/GC Reset — keeps a running total of all of
your walkie-talkie call minutes, until you reset it.
• DC/GC Lifetime — displays the total minutes of
all your walkie-talkie calls.
• Circuit Reset — keeps a running total of all of
your circuit data use, until you reset it.
• Circuit Lifetime — displays the total minutes of
all of your circuit data use.

60

• Kbytes Reset — keeps a running total of the
number of Kilobytes sent and received by your
phone, until you reset it.
To view or reset a timer:
1 From the main menu, select Call Timers.
2 Select the feature you want to view or reset.
3 To view a feature without resetting: Press O
when you are finished viewing. -orTo reset a feature: Press A under Reset. Press
O or press A under Yes to confirm.
Note: The values displayed by Call Timers
should not be used for billing. Call timers
are estimates only.

Using Your Phone as a Modem

Using Your Phone as a Modem
To use your phone as a modem with a laptop,
handheld device, or desktop computer:

2 With the phone’s display facing up, insert a data
cable’s connector into the accessory connector,
until you hear a click.

1 Open the connector cover.

connector
cover

3 Insert the data plug into the data port of the other
device.
When used as a modem, your phone has these
data transfer modes:
• Circuit data — used for sending and receiving
faxes and for transferring large files
• Packet data — used for small file transfers such
as email

61

Advanced Calling Features
To use these services, you must install the iDEN
Wireless Data Services software (available
separately) and subscribe to a Nextel Wireless
Web access plan. For more information on setting
up your computer and your i836 phone for packet
and circuit data calls, go to nextel.com.

TTY device features such as Turbo-Code,
High-Speed, and Interruption are not supported by
your phone. These features must be turned off or
disabled to use your TTY device with your phone.

Making TTY Calls

Your phone’s TTY feature must be on if you want
to make TTY calls, set the TTY mode, or change
the TTY baud rate. To make sure the TTY feature
is on:

To use your phone to make phone calls using a
teletypewriter (TTY) device:
1 Connect one end of a 2.5mm cable into the
audio jack on your phone. Connect the other
end of the cable to your TTY device.
2 Make sure that your phone’s TTY feature is on
and select the TTY mode you want to use.
3 Use your phone to enter phone numbers and
make calls.
When you make a TTY call, these icons appear on
the phone’s display:

N Phone call is active.
O Phone call is on hold.

Turning On the TTY Feature

From the main menu, select Settings > Phone
Calls > TTY > Use TTY. This field must say On.

Choosing a Mode
Your phone supports these TTY modes:
• TTY — You type and read text on your TTY
device.
• VCO (Voice-Carry-Over) — You speak into your
phone and read text replies on your TTY device.
• HCO (Hearing-Carry-Over) — You type text on
your TTY device and listen to voice replies on
your phone speaker.
To change mode while not in a call:
1 From the main menu, select Settings > Phone
Calls > TTY > Type.
2 Select the TTY mode you want.

62

Special Dialing Codes
When you make a TTY call, the call begins in the
TTY mode you last selected.
To change mode during a call using your phone:
1 Press m.
2 Select In Call Setup > TTY > Type.
3 Select the mode you want.
To change mode during a call using your TTY
device, issue one of the following commands:
• “VCO please” — to select VCO mode
• “HCO please” — to select HCO mode
• “HCO off please” — to turn off HCO mode
Important: When you are using HCO, the sound
coming from your phone speaker may
be uncomfortably loud. Use caution
when putting the phone to your ear.
(For information on setting the volume
of your phone speaker, see “Setting the
Volume” on page 137.)

Changing the TTY Baud Rate
By default, your phone’s TTY baud rate is set to
45.45, the baud rate required for TTY calls within
the U.S. To make calls outside the U.S., set your
TTY baud rate to 50.0.

To change the TTY baud rate:
1 From the main menu, select Settings > Phone
Calls > TTY > Baud.
2 Select the baud rate for your location.

Special Dialing Codes
Non-Emergency Numbers
Nextel supports many “non-emergency” numbers
(such as #77, 311,...) provided by local and state
governments. These numbers are used to report
non-emergency incidents. If the situation includes
imminent danger or loss of life, you should dial
911.

Telecommunications Relay Service
Nextel supports services for communicating with
speech and/or hearing impaired individuals. You
can dial 711 to reach a local Telecommunications
Relay Center. You will then be connected to your
destination number. Relay service works through a
Communications Assistant who reads messages
typed into a TDD/TTY device by a speech or
hearing impaired individual to you. The
Communications Assistant then types your spoken

63

Advanced Calling Features
messages to the hearing or speech impaired
individual. Telecommunications Relay Service is
available 24 hours a day, seven days a week, and
every call is strictly confidential.
Note: Using 711 to reach Telecommunications
Relay Service may not be available in all
areas.

64

Nextel® Phone Services

Per-Line Blocking

Contact Nextel Customer Care to obtain these
services or for additional information:

You can permanently block delivery of your phone
number on every call you make.

Note: Some services are not available outside
of the continental United States.

To show your number on a per-call basis:
Press * 8 2 before dialing the call.

Caller ID

Alternate Line Service

Your phone can automatically display the phone
number or name (if the 10-digit phone number is
stored in your Contacts) of the person calling
(unless blocked by the caller), enabling you to
decide whether to take the call or forward it to voice
mail.

You can have two different phone numbers on the
same phone. With Alternate Line Service, you can:

Caller ID information is not available on all calls.

Per-Call Blocking
You can block delivery of your phone number to
other Caller ID units for a single phone call:
Press * 6 7 before dialing the call.
Your Nextel phone number cannot be blocked from
calls made to 911, 800, 855, 866, 877, 888, or
other toll- free phone numbers.

• Get separate bills for each phone line.
• Bring in an existing wireless or home phone
number to Nextel to activate on the second line.
• Have two different area codes (must be in same
market) to convey a local image to callers.
• Use different ringer styles so that you can tell
which line is receiving a call.
• Forward incoming calls to either your primary or
alternate line phone number.
• Choose an Alternate Line Service plan that fits
your needs.
In order to activate Alternate Line Service, contact
your Nextel Sales Representative or call Nextel
Customer Care.

65

Nextel® Phone Services
To set the active line (primary or alternate):
1 From the main menu, select Settings > Phone
Calls > Set Line.
2 Select the phone line you want to be the active
line.
When calls made to the line that is not active are
set to be forwarded to the active line, these calls
are sent to voice mail without ringing. See “Call
Forwarding” on page 53.

Call Restrictions
You can prevent your phone from making or
receiving long distance, incoming, and outgoing
(except 911) calls.

Nextel Directory Assistance
411
Dial 411 to reach a Nextel operator who will assist
you with movie listings and showtimes, making
dinner reservations, turn-by-turn directions and
white and yellow page listings. You can also get
information listings, restaurant information, and
movie listings sent to your phone via text message.
Airtime and other charges apply.

66

Ring Tones
To set the ring tone your phone makes when you
receive phone calls, message notifications, or call
alerts:
1 From the main menu, select Ring Tones.
2 Make sure VibeAll is set to Off.
3 Scroll through the list of ring tones and select the
one you want to assign. Vibrate sets your phone
to vibrate instead of making a sound; Silent sets
your phone to neither vibrate nor make a sound.
Tip: Highlighting a ring tone lets you hear it.
4 Select the features you want to assign the ring
tone to.
5 When you are finished, press A under Done.
Note: This icon M appears on the display if you
set your phone to neither vibrate nor make
a sound for phone calls.

1 From the main menu, select Ring Tones >
VibeAll.
2 Set this option to On.
Tip: Pressing the volume controls to turn down
the volume as far as possible sets VibeAll
to On.
To set your phone to vibrate instead of making a
sound for some features but not others:
1
2
3
4

From the main menu, select Ring Tones.
Make sure VibeAll is set to Off.
Select Vibrate from the list of ring tones.
Select the features you want to set to make no
sound.
5 When you are finished, press A under Done.
Note: To set ring options for Direct Connect
calls, Group Connect calls, and Talkgroup
calls see “Setting Your Phone to Vibrate”
on page 137.

Setting Your Phone to Vibrate
You can set your phone to vibrate instead of
making a sound when you receive all phone calls,
Direct Connect calls, Group Connect calls,
Talkgroup calls, messages notifications, and call
alerts.

67

Ring Tones
These icons indicate how the ringer is set.
Q The phone always vibrates instead of making
a sound.

R The phone vibrates instead of making a
sound for phone calls.

u Direct Connect calls, Group Connect calls,
and Talkgroup calls are heard through the
earpiece, not the speaker.
These icons may appear at the same time.

Ring and Vibrate
To set your phone to ring and vibrate when you
receive phone calls or call alerts:
1 From the main menu, select Ring Tones.
2 Make sure VibeAll is set to Off.
3 Scroll through the list of ring tones and highlight
the one you want to assign.
4 Press m.
5 Select Assign w/Vibe.
6 Select the features you want to set to ring and
vibrate.
7 When you are finished, press A under Done.
This icon S appears on the display.
68

Assigning Ring Tones to
Contacts
You can set the ring tone your phone makes when
you receive phone calls or call alerts from
someone you have stored in Contacts.
1 From the main menu, select Ring Tones.
2 Make sure VibeAll is set to Off.
3 Scroll through the list of ring tones and select the
one you want to assign.
4 Select A Contact.
5 Select the Contacts entry you want to assign the
ring tone to.

Viewing Ring Tone
Assignments
1
2
3
4
5
6

From the main menu, select Ring Tones.
Make sure VibeAll is set to Off.
Highlight any ring tone.
Press m.
Select Overview.
Scroll to view ring tones assigned to features
and Contact entries.

Downloading More Ring Tones

Downloading More Ring
Tones
If you want to use other ring tones, you can
download them into your phone for a fee. Check
the Downloads menu option on your phone for a
catalog of additional items available for purchase
and download directly from your phone.
You can also go to nextel.com/downloads for a
wide selection of available ring tones and
downloading instructions.
Note: Ring tones may be downloaded only
once. If you delete a ring tone from your
phone, you must purchase it again to
download it again.

Managing Memory

Note: Ring tones are stored in your phone using
the same memory space used to store
messages, voice records, Java
applications, pictures, and wallpaper
images. Deleting some of these other
items frees memory for ring tones.

Deleting Custom Ring Tones
To delete a custom ring tone:
1
2
3
4
5
6

From the main menu, select Ring Tones.
Make sure VibeAll is set to Off.
Scroll to the ring tone you want to delete.
Press m.
Select Delete.
Press A under Yes to confirm.

To view the amount of memory available for
custom ring tones:
1
2
3
4
5

From the main menu, select Ring Tones.
Make sure VibeAll is set to Off.
Highlight any ring tone.
Press m.
Select Memory Usage.

Deleting custom ring tones frees memory.
69

Message Center

Message Center Options

The message center manages your messages.

After accessing the message center, select the
option you want:

When you receive the following types of
messages, you can access them through the
message center:
• Voice mail messages
• Multimedia Messaging Service (MMS)
messages
• Short Message Service (SMS) messages
You can listen to or view these messages, delete
them, or continue to store them in the message
center.
The message center also lets you create and send
MMS messages. It stores messages you have sent
and lets you save drafts of messages you are
creating.

Accessing the Message
Center
From the main menu, select Messages.

70

• [Create Mesg] — begin creating an MMS
message.
• Voice Mail — access voice mail messages you
have received.
• Inbox — access MMS messages you have
received.
• Drafts — access MMS messages you have
created and saved but not sent.
• Sent Items — access MMS messages you have
created and sent.
• Net Alert — access over-the-air alerts that you
receive from Nextel.
• SMS — access SMS messages you have
received.

Receiving Messages
When you receive a voice mail message,
Multimedia Messaging Service (MMS) message,
Short Message Service (SMS) message, or Net
alert, you have 2 ways to access the message:
• Respond to the message notification that
appears when the message is received.
• Dismiss the message notification and access
the message later through the message center.

Message Notifications
When you receive a message, your phone notifies
you with text on the display and a notification tone
or vibration. You can access the message or
dismiss the notification.
If you dismiss the notification, the message is not
deleted. It can be accessed through the message
center.
If you are not on a phone call when you receive a
message, your phone sounds a notification tone
every 30 seconds until you access the message,
you dismiss the notification, or the alert time-out
expires.

When you are on a phone call, you can receive
message notifications for all types of messages
except MMS messages. For other types of
messages, your phone may sound a notification
tone during the call or after you end the call,
depending on how you set your notification
options.

Setting Notification Options
To control whether your phone sounds message
notification tones while you are on phone calls:
1 From the main menu, select Settings > Phone
Calls > Notifications.
2 Select the option you want:
• Receive All — Tones sound during calls for
all types of messages except MMS
messages.
• Msg Mail Only — Tones sound during calls
for SMS messages; tones for all other types
of messages are held until you end calls.
• Delay All — Tones for all types of messages
are held until you end calls.
Note: Delay All is the default setting.
Tip: To set notification options during a call:
Press m. Select In Call Setup >
Notifications.

71

Receiving Messages

Retrieving Messages
All your messages are stored in the message
center. The message center shows how many
messages you have of each type.
To retrieve your messages through the message
center:
1 From the main menu, select Messages.
2 Scroll to the type of message you want to
access.
3 Press O.
Note: In order for you to access voice mail for
the first time you must access it by dialing
into your voice mail box using your PTN. If
there is already a message in your voice
mail box, then you can access your voice
mail through the message center.

72

Voice Mail Messages
Receiving a Message
When you receive a voice mail message, New
Voice Mail Message appears on the display.
To call Nextel’s voice mail system and listen to the
message:
Press A under Call.

Sending Unanswered Calls to
Voice Mail
To send a phone call to voice mail instead of
answering it:
If the flip is closed, press .. -orPress e. -orPress A under No.

To dismiss the message notification:
If the flip is closed, press .. -orIf the flip is open, press O or press A under
Back, or close the flip.
If the caller leaves a message, this icon y
appears on the display, reminding you that you
have a new message.

Accessing Voice Mail from
the Message Center
From the main menu, select Messages > Voice
Mail.

73

Nextel® Voice Mail
Note: To receive voice mail messages, you must
first set up your voice mail box.
Note: If you are bringing your phone number
from another carrier, we suggest you set
up your voice mail box after the number
you brought to Nextel is active on your
Nextel phone and your temporary phone
number is deactivated. If you set up your
voice mail box prior to this, all messages
and all settings (including your greeting
and password) will be lost when the
number you have brought to Nextel
becomes active.

Setting Up Your Voice Mail
Box
Using your i836 phone, dial your 10-digit Nextel
Personal Telephone Number (PTN). For example:
7035557777. Follow the system instructions to
create a new 4- to 7-digit password, record your
name, and record a greeting. When the system
says, “Thank you for using Nextel Voice Mail,” your
mailbox is set up.

If you are calling from a phone other than your
i836, dial your 10-digit Nextel PTN. When you hear
the greeting, press the star key to access your
voice mail box. The system will prompt you to enter
your password. Enter the last seven digits of your
Nextel PTN. For example: 5557777. This is your
temporary password.
You are in the main voice mail menu when you
hear the options listed below.
• To play your messages, press 1. (This option
plays only if you have new or saved messages.)
• To record a message, press 2.
• To change your greeting, press 3.
• To access your personal options, press 4.
If you press * while you are in a sub-menu, you
will go to the previous menu. If you press **,
you will go to the main voice mail menu. From the
main voice mail menu, press # to exit voice mail.
At any time, you may end the call by pressing e.

Playing Messages
When you receive a new voice mail message, you
can either listen to it immediately by pressing A
under Call, or later by pressing A under Back.
These are options available while you are listening
to your messages:

74

Changing Your Password
• Backup — press 1.
• Rewind to beginning of the message — press
11.
• Pause or continue the current message — press
2.
• Fast forward — press 3.
• Fast forward to end of the message — press
33.
• Play the date and time stamp — press 55.
These options are available while a message is
playing or after it has played:
• Forward the message to another subscriber —
press 6.
• Delete the message — press 7.
• Reply to a message — press 8.
• Save the message — press 9.
• Skip to the next message — press #.
Messages that are not saved or deleted remain in
your mailbox as new messages. All messages are
automatically deleted after 30 days.
To retrieve deleted messages, press * 3. This
option only applies to the current voice mail
session. If you end the call, the messages will be
permanently deleted.

Important: After exiting the voice mail session, you
cannot recover deleted messages.

Changing Your Password
1 From the main voice mail menu, press 4 to
access personal options.
2 Press 4 to access personal preferences.
3 Press 1 to modify password.
4 Enter your new password. It must be 4 to 7 digits
long.
Note: It is important that you choose a number
that is easy for you to remember, but hard
for someone else to guess. Passwords
using all the same digits, for example
4,4,4,4 or a sequential series of digits,
1,2,3,4, will not be accepted.
5 Press ** to return to the main menu.
Note: If you forget your password, contact
Nextel Customer Care.

Recording Your Name
When you send, reply to, or copy a message, your
name response precedes the message. To record
or re-record your name at any time:
1 From the main voice mail menu, press 4 to
access personal options.
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Nextel® Voice Mail
2 Press 4 to access personal preferences.
3 Press 3 to access the record your name
option.
4 Press 2 to record your name.
5 Press ** to return to the main menu.

Recording Your Active Greeting
You may want to include one or all of the following
options in your greeting so that callers will know
they are available.
• Press 1 to send a numeric message.
• Press 2 to send an operator-assisted message.
(This option is available only if you are a
subscriber of Operator Assisted Messaging.
Contact Nextel Customer Care for more
information.)
• Press # to skip the greeting and record a
message immediately.
To record or alter your greeting at any time:
1 From the main voice mail menu, press 3 to
change your greeting.
2 Press 1 to play, press 2 to record or
re-record, or press 7 to delete your active
greeting.
3 Record your greeting and press # when you
have finished.
76

4 Press ** to return to the main menu.

Advanced Voice Mail Features
Multiple Greetings
You can create up to five different greetings and
designate which greeting will be your active
greeting at any given time. The greeting that was
recorded during your initial voice mail box setup is
greeting 1. This is your default active greeting.
To record additional greetings:
1 From the main voice mail menu, press 3 to
access the greetings menu.
2 Press 4 to modify greetings.
3 Enter the greeting number you wish to create or
modify.
4 Press 2 to record a greeting.
5 Record your greeting and press # when you
have finished.
6 Press ** to return to the main menu.
To select your active greeting:
1 From the main voice mail menu, press 3 to
access the greetings menu.
2 Press 3 to select another greeting to be
active.

Advanced Voice Mail Features
3 Enter the number of the greeting that you would
like to be active. The system will confirm your
active greeting number.
4 Press 1 to play your active greeting.
5 Press ** to return to the main menu.
Greetings Schedule
You can choose to have your greetings
automatically activated based on a pre-determined
time schedule. By activating the Greeting
Schedule, Greetings 1, 2, and 3 will automatically
play according to the time schedule listed below.
Greeting 1 Evenings and 5:00 pm – 7:59 am,
Weekends
Monday – Friday
24-hours, Saturday
and Sunday
Greeting 2 Weekday
Mornings

8:00 am – 11:59 am
Monday – Friday

Greeting 3 Weekday
Afternoons

Noon – 4:59 pm
Monday – Friday

To activate the greeting schedule:
1 From the main voice mail menu, press 3 to
access the greetings menu.
2 Press 9 to activate your greeting schedule.
3 Press ** to return to the main menu.

Note: The greeting schedule, when on, will
override any other greeting that you may
set as active. If a greeting is not recorded,
a system standard greeting will be played.

Automatic Playback
By default, the playback mode of your voice mail
service is set to normal. This feature automatically
plays and saves new messages when you log in.
To activate automatic playback:
1 From the main voice mail menu, press 4 to
access personal options.
2 Press 4 to access personal preferences.
3 Press 2 to access playback preferences.
4 Press 2 to switch between automatic and
normal playback.
5 Press ** to return to the main menu.
Changing the Playback Order of Messages
You can select the order in which you want
unheard messages to be played. You may listen to
the last received message first, or you may listen to
the first received message first. To select the order
in which new messages should be played:
1 From the main voice mail menu, press 4 to
access personal options.
2 Press 4 to access personal preferences.
77

Nextel® Voice Mail
3 Press 2 to access playback preferences.
4 Press 1 to switch between the playback
orders.
5 Press ** to return to the main menu.

6 Press ** to return to the main menu.
Note: You can only send messages using this
method to Nextel customers in your home
market.

Recording, Forwarding, and Replying to
Messages

Delivery Options

These functions allow you to record and send,
reply to, or forward a message to an assigned
destination address or group list number. If you
record a complete or partial message, but do not
send it, Nextel Voice Mail service will refer to this
message as an “in preparation” message.
To record and send a message:
1 From the main voice mail menu, press 2 to
record a message.
2 Record your message and press # to end the
message.
3 Press 9 at the prompt to indicate that you want
to send the message or press 5 for delivery
options.
4 Enter the mailbox number and/or group list
number(s). (A mailbox number is the 10-digit
Nextel PTN of a Nextel customer. The Nextel
customer must be in your local calling area. The
name of the recipient plays if it is recorded.)
5 Press # to send.
78

After you have created a message, you can assign
the message to a category before you send it.
Below is a list of the options that can be applied to
a message:
• Urgent — Recipient will hear this message
before other messages.
• Private — Recipient cannot copy the message
to another mailbox or phone number.
• Notification of Non-Delivery — You will be
notified if the recipient has not listened to your
message by a certain date and time.
• Future Delivery — You can specify a time and
date (up to three months in advance) for the
message to be delivered.
Note: All dates must have digits in the MM/DD
format (2 digits for the month and 2 digits
for the date). For example, January 2nd
would be 0102.
Important: Once a message has been sent for
future delivery, it cannot be retrieved or
deleted.

Advanced Voice Mail Features
To set a special delivery option:

Working With Group Lists

1 After recording your message, but before
sending it, press 5 for delivery options.
2 Press the number that corresponds with the
desired delivery option:
• Press 1 for urgent.
• Press 2 for private.
• Press 3 for notification of non-delivery. At
prompt, specify time and date.
• Press 4 for future delivery of messages. At
prompt, specify time and date.
• Press 9 to send the message immediately.
3 The list of options will be presented again.
Select an additional option or press 9 to send
the message.
4 Enter the destination mailbox or group list
number of the recipient(s).
5 Press # to send.
6 Press ** to return to the main menu.

This feature enables you to create a list and assign
it a unique name. Then, you can add mailbox
numbers, group lists, or individuals. Once you
create a list you can send a voice message to
everyone on the list by entering the group list
number. You can have up to 40 group lists. Each
list can hold up to 50 addresses.
To set up a group list:
1 From the main voice mail menu, press 4 to
access personal options.
2 Press 2 to access your group lists.
3 Press 2 to create a group list.
4 Enter the 1- or 2-digit group list number and
press #.
5 Record a name for the list and press #.
6 Select group members by mailbox number,
group list, or name.
7 Press # to save all entries added to the list.
8 Press ** to return to the main menu.
To modify a group list:
1 From the main voice mail menu, press 4 to
access personal options.
2 Press 2 to access group lists.

79

Nextel® Voice Mail
3 Press 4 to modify a group list. Enter the
number of the group list you want to modify.
4 Press 1 to add a new recipient.
5 Press # to save your changes.
6 Press ** to return to the main menu.
Deleting a group list:
1 From the main voice mail menu, press 4 to
access personal options.
2 Press 2 to access group lists.
3 Press 3 to delete a group list.
4 Enter the number of the group list you want to
delete. The system will play the name of the
group list.
5 Press # to delete the list.
6 Press ** to return to the main menu.

Message Forwarding
Note: You can only forward messages to Nextel
customers in your home market.
This feature allows you to program your phone to
automatically forward incoming messages to
another mailbox. There are two types of
forwarding: notified and silent. Notified forwarding
prompts the caller that the message will be
forwarded. Silent forwarding does not prompt the
caller that the message will be forwarded.
80

To modify forwarding options:
1 From the main voice mail menu, press 4 to
access personal options.
2 Press 5 to modify forwarding options.
3 Select the applicable option below:
• To create a forwarding number, press 2.
• If you have already created a forwarding
number, press 2 to modify the number.
• To enable or disable message forwarding,
press 3.
• To change the forwarding type, press 2.
4 Press ** to return to the main menu.

Nextel® Voice Mail Tree

Nextel® Voice Mail Tree
Main Menu

1

Play
Messages

2

Record
Messages
Change
Greetings
Personal
Options
Retrieve
Deleted Msgs
Unheard
Messages

3
4
*3
11
00

Play
Messages

Change
Greetings

Nextel
Customer
Care

0

Previous
Menu
Main
Menu
Undelete
Messages
Additional
Info (Help)

Play Active
Greeting

2

Record Active
Greeting
Select Active
Greeting
Edit
Greetings

3

Global
Commands

*
**
*3

1

Personal
Options

2
4
5

Access
Group Lists
Personal
Preferences
Forwarding
Options

Personal
Preferences

1
2
3

Change
Password
Playback
Preferences
Name

4
5
7

8
98

Skip Toggle
Delete Active
Greeting
Review
Schedule
Activate
Schedule

1
11
2
3
33
55
6
7
8
9
#

Backup
Replay
Message
Pause/
Continue
Fast Forward
Forward to
End
Play Date
and Time
Forward
Message
Delete
Message
Reply to
Message
Save
Message
New Message/
Keep as New

81

Multimedia Messages
Multimedia Messaging Service (MMS) lets you
send and receive messages that may include text,
pictures, and audio recordings. You can send and
receive these messages from your phone, through
any email account, and from nextel.com.
Your phone's MMS address is your
PTN@messaging.nextel.com. Your PTN is your
Nextel 10-digit Personal Telephone Number.

Navigating the Inbox, Drafts,
and Sent Items
You can access MMS messages through the
following options in the message center:
• Inbox — MMS messages you have received
• Drafts — MMS messages you have created and
saved but not sent
• Sent Items — MMS messages you have
created and sent
The messages in the Inbox, Drafts, and Sent Items
are grouped in pages of 9 messages. Scroll to view
the messages on a page.

82

To go to the next page:
Scroll right. -orPress #. -orScroll to the end of the page and select MORE.
To go to the previous page:
Scroll left. -orPress *.
To open a message on the current page:
Select the message you want to open. -orPress the number on the keypad corresponding
to the number of the message.

Creating and Sending
Messages
Each message you create may contain the
following fields:
• To — the phone numbers or email addresses of
one or more recipients
• Mesg — the body of the message. This may
include text, pictures, ring tones, or voice
records.
• Subject — the subject line

Creating and Sending Messages
• Attach — one or more attachments. These may
be pictures, ring tones, or voice records,
including voice records that you create while
creating the message.
• Cc — the phone numbers or email addresses of
more recipients
• Priority — sets the priority of the message to
normal or high.
• Report — lets you receive a report confirming
that your message was delivered.
• Valid Until — sets a date after which no more
attempts are made to deliver the message.
To send a message, you must address it to at least
one recipient. All other message fields are optional.
You can fill in the message fields in any order.

Entering Text
In message fields that require you to enter text, you
can begin entering the text from the keypad when
the field is highlighted.
While entering text, you can always choose a text
input mode from the context-sensitive menu.

Message Size
You can create and send messages of up to 100
KB, including attachments.
To see the size of a message you are creating:
1 Scroll to any field in the message.
2 Press m.
3 Select Message Size.

Sending or Canceling
To send the message at any time after it has been
addressed:
Press A under Send. -orIf Send is not one of your options: Press m.
Select Send.
To cancel the message at any time:
At the message screen, press A under Cancel.
-orPress e to cancel the message and save it in
Drafts.

For information on ways to enter text from the
keypad, see “Entering Text” on page 43.

83

Multimedia Messages

Creating a Message
1 To begin creating a message:
From the main menu, select Messages >
[Create Mesg]. -orSelect [Create Mesg] from Inbox, Drafts, or
Sent Items. -orBegin creating a message from Contacts, the
recent calls list, the idle screen, or My Pictures.
See “More Ways to Begin a Message” on page
86. -orReply to a received message. See “Replying to
a Message” on page 86.
2 To address the message:
Select To.
Enter the phone number or email address from
the keypad and press O. Repeat this action to
enter more phone numbers or email addresses.
-orSelect recipients from Contacts or the recent
calls list. See “More Ways to Address a
Message” on page 87.
Tip: To remove a phone number or email
address from the list of message recipients,
scroll to the phone number or email
address and press A under Remove.
84

When you are finished addressing the message,
press A under Back.
3 To enter or edit the body of the message:
Select Mesg.
Note: If you have created a signature, the
signature automatically appears in this
field. Text you enter appears before your
signature. See “Customizing MMS” on
page 98.
Enter text from the keypad. -orUse a Quick Note. See “Quick Notes” on page
88. -orInsert a picture, a ring tone, or a voice record.
See “Inserting Pictures, Ring Tones, and Voice
Records” on page 89.
When you are finished, press O.
4 If you want to send the message now, press A
under Send. -orIf Send is not one of your options: Press m.
Select Send. -orTo fill in more message fields, see “Adding More
Message Options” on page 85.

Creating and Sending Messages

Adding More Message Options
1 To view more message fields in a message you
are creating, select MORE. -orPress A under More.
2 If you want to create or edit the subject line:
Select Subject.
Enter text from the keypad. -orSelect a Quick Note. See “Quick Notes” on page
88.
When you are finished, press O.
3 If you want to attach a picture, a ring tone, or a
voice record, see “Attaching Pictures, Ring
Tones, and Voice Records” on page 90.
When you are finished, press A under Done.
4 If you want to add more recipients in addition to
those in the To field:
Select Cc.
Enter the phone number or email address from
the keypad and press O. Repeat this action to
enter more phone numbers or email addresses.
-or-

When you are finished addressing the message,
press A under Back.
5 If you want to set the priority of the message:
Select Priority.
Select the priority you want.
6 If you want to receive a report confirming that
your message was delivered:
Select Report > On Delivery.
7 If you want to set a date after which attempts to
deliver the message end:
Select Valid Until.
Select a date by scrolling or entering numbers.
Press O. -orTo set no date, press A under No Date.
8 To send the message, press A under Send.
-orIf Send is not one of your options: Press m.
Select Send.

Select recipients from Contacts or the recent
calls list. See “More Ways to Address a
Message” on page 87.
85

Multimedia Messages

Replying to a Message

To reply to a message:

You can reply to a received message while you are
viewing it. If you have already viewed a message,
you can also reply to it while it is highlighted in the
message center. You cannot reply to unread
messages.

1 View the message you want to reply to. -or-

For information on viewing received messages,
see “Receiving a Message” on page 93 and
“Viewing Received Messages from the Message
Center” on page 94.
When you reply to a message you received, some
of the fields in your reply message are filled in
automatically:
• To — the phone number or email address of the
sender of the message you are replying to. If
you are sending a reply to all, some recipients
may be in this field.
• Mesg — the first 40 characters of the message
you are replying to. Text you add to the body of
your message appears above this.
• Subject — “Re:” followed by the subject line of
the message you are replying to, if any.
• Cc — If you are sending a reply to all, some
recipients may be in this field.

86

If you have already viewed the message, scroll
to it.
2 To reply to the sender only, press A under
Reply. -orTo reply to the sender and all recipients: Press
m. Select Reply All.
3 A list of short phrases is displayed. Select any of
these phrases to add it to the body of your
messages. -orSelect [Create Reply] to begin the body of your
message without using any of these phrases.
4 Edit any message fields you want to change.
5 Send the message.
Tip: To create new reply phrases to use in later
reply messages, see “Customizing MMS”
on page 98.

More Ways to Begin a Message
In addition to beginning a message from the
message center, you can begin a message from
Contacts, the recent calls list, the idle screen, or
My Pictures.

Creating and Sending Messages
From Contacts

From the Idle Screen

1 From the Contacts list, scroll to the entry
containing the phone number or email address
you want to send the message to.
2 Scroll left or right to view the Contacts types until
you see the icon for the phone number or email
address you want to send a message to.
3 Press A under Create. -or-

1 Using the keypad, enter the number you want to
send a message to.
2 Press m.
3 Select Create. The message is automatically
addressed to the phone number you chose.

If Create is not one of your options: Press m.
Select Create Message.
4 Create and send the message. The message is
automatically addressed to the phone number or
email address you chose.
From the Recent Calls List
1 From the recent calls list, scroll to the entry you
want to send a message to.
2 If the entry has more than one phone number
stored, view the phone number you want to send
the message to.
3 Press A under Create. -orIf Create is not one of your options: Press m.
Select Create.
4 Create and send the message. The message is
automatically addressed to the phone number
you chose.

From My Pictures
1 From My Pictures, scroll to or select the picture
you want to include in your message.
2 Press A under Send. -orIf Send is not one of your options: Press m.
Select Send.
3 Create and send the message. The picture you
selected is automatically included as an
attachment.

More Ways to Address a Message
When you are filling in the To and Cc message
fields, you can select recipients from Contacts and
the recent calls list.
You can select more than one recipient from
Contacts and the recent calls list. A checkmark
appears next to each selected item.
Tip: To deselect a selected item: Scroll to a
selected item and press O.
87

Multimedia Messages
From Contacts
When you select recipients from Contacts,
Contacts entries containing phone numbers or
email addresses are displayed.
Tip: You can search for an entry name as you
would when viewing Contacts. See
“Searching for a Name” on page 47.
1 While you are creating a message, scroll to or
select To or Cc:
2 Press A under Contcs. -orIf Contcs is not one of your options: Press m.
Select Contacts.
3 Select the entry containing the phone number or
email address you want to send the message to.
4 If the entry contains more than one phone
number or email address, select the ones you
want to send the message to.
When you are finished selecting items within the
entry, press A under Done.
5 When you are finished selecting entries, press
A under Done.
From the Recent Calls List
When you select recipients from the recent calls
list, phone calls are displayed.

88

Direct Connect calls are displayed only if the Direct
Connect number is stored in Contacts and its
Contacts entry also contains a phone number or
email address.
1 While you are creating a message, scroll to or
select To or Cc.
2 Press m.
3 Select Recent Calls.
4 Select the entry containing the phone number or
email address you want to send the message to.
5 If the entry contains more than one phone
number or email address, select the ones you
want to send the message to.
When you are finished selecting items within the
entry, press A under Done.
6 When you are finished selecting entries, press
A under Done.

Quick Notes
When you are filling in the Mesg and Subject
message fields, you can add ready-made words or
short phrases called Quick Notes. After you add
these words or phrases, you can edit them as you
would any other text.
1 While you are creating a message, scroll to or
select Mesg or Subject.

Creating and Sending Messages
2 Press A under QNotes. -orIf QNotes is not one of your options: Press m.
Select Insert Quick Notes.
3 Select the Quick Note you want to insert into the
message.
Tip: To create new Quick Notes to use in later
messages, see “Customizing MMS” on
page 98.

Inserting Pictures, Ring Tones, and
Voice Records
When you are filling in the Mesg field, you can
insert pictures, ring tones, and voice records into
the body of the message.
You can insert more than one of these objects into
a message. You may include text in the body of
your message in addition to these objects.
Note: For information on how objects inserted
into the body of a message appear when
a message is received, see “Embedded
Objects and Attachments” on page 94.
Pictures
You can insert pictures from My Pictures.
Pictures that you download to your phone or
receive in a message may be forward locked,
meaning they cannot be included in a message.

Note: If this icon ] appears next to a picture,
you cannot send it in a message.
1 While you are filling in the Mesg field, press m.
2 Select Insert Picture.
A list of pictures that can be included in a
message appears.
3 Select the picture you want to insert.
Ring Tones
You can insert ring tones from your list of ring
tones.
Ring tones that are pre-loaded on your phone
cannot be included in a message.
Ring tones that you download to your phone or
receive in a message may be forward locked,
meaning they cannot be included in a message.
1 While you are filling in the Mesg field, press m.
2 Select Insert Ring Tone.
A list of ring tones that can be included in a
message appears.
3 Select the ring tone you want to insert.
Tip: To hear a ring tone before inserting it,
highlight the ring tone.

89

Multimedia Messages
Voice Records
You can insert voice records from your list of voice
records.
Voice records created by recording a phone call
cannot be included in a message.
1 While you are filling in the Mesg field, press m.
2 Select Insert VoiceRec.
A list of voice records that can be included in a
message appears.
3 Select the voice record you want to insert.
Tip: To hear a voice record before inserting it,
highlight the voice record and press A
under Play.
Removing an Inserted Item
To remove an item inserted into the body of the
message you are creating:
1 Select the Mesg field and highlight the item you
want to remove.
2 Press A under Delete.

Attaching Pictures, Ring Tones, and
Voice Records
You can attach one or more pictures, ring tones,
and voice records to a message.
90

Note: For information on how attachments
appear when a message is received, see
“Embedded Objects and Attachments” on
page 94.
Pictures
You can attach pictures from My Pictures.
Pictures that you download to your phone or
receive in a message may be forward locked,
meaning they cannot be included in a message.
Note: If this icon ] appears next to a picture,
you cannot send it in a message.
1 While you are creating a message, select
Attach.
2 Select New Attachment.
3 Select My Pictures.
A list of pictures that can be included in a
message appears.
4 Select the picture you want to attach.
Ring Tones
You can attach ring tones from your list of ring
tones.
Ring tones that are pre-loaded on your phone
cannot be included in a message.

Creating and Sending Messages
Ring tones that you download to your phone or
receive in a message may be forward locked,
meaning they cannot be included in a message.
1 While you are creating a message, select
Attach.
2 Select New Attachment.
3 Select Ring Tones.
A list of ring tones that can be included in a
message appears.
4 Select the ring tone you want to attach.
Tip: To hear a ring tone before attaching it,
highlight the ring tone.
Voice Records
You can attach voice records from your list of voice
records.
Voice records created by recording a phone call
cannot be included in a message.
1 While you are creating a message, select
Attach.
2 Select New Attachment.
3 Select VoiceRecord.
A list of voice records that can be included in a
message appears.
4 Select the voice record you want to attach.

Tip: To hear a voice record before attaching it,
highlight the voice record and press A
under Play.
Removing an Attachment
To remove an attachment in a message you are
creating:
1 While you are creating a message, select
Attach.
2 Scroll to the attachment you want to remove.
3 Press m.
4 Select Unattach.

Attaching New Voice Records
While you are creating a message, you can create
voice records and attach them to the message.
Creating a New Voice Record
1 While you are creating a message, select
Attach > [New Attachment].
2 Select VoiceRecord.
3 Select [New VoiceRec].
4 Say the message you want to record into the
microphone.
5 When you are finished recording, press O.
6 Scroll to the new voice recording and press O.

91

Multimedia Messages
7 When you are finished, press A under Done if
Done is one of your options.
The voice record is attached to the message and
added to the list of voice records.

2 Select the draft you want to edit.
3 Continue as you would when creating a
message.

Deleting a Draft

Drafts

When you send a draft, it is deleted from Drafts.

While you are creating a message, you can save it
in Drafts before you send it.

To delete a message in Drafts without sending it:

You can view, edit, send, or delete saved drafts.

Saving a Message in Drafts
1 While you are creating a message, press m.
2 Select Save In Drafts.
You can continue to create the message. The
version you saved in Drafts will not change.

1 Scroll to the message you want to delete.
2 Press A under Delete.
3 Press O or press A under Yes to confirm.

Drafts Icons
M

Draft.

w

High priority.

Sending a Draft

L

Attachment.

1 From the main menu, select Messages >
Drafts.
2 Scroll to the draft you want to send.
3 Press m.
4 Select Send.

y

High priority with an attachment.

Sent Items
Messages you have sent or tried to send are
stored in Sent Items.

Editing a Draft

Forwarding Sent Items

1 From the main menu, select Messages >
Drafts.

1 From the main menu, select Messages > Sent
Items.

92

Receiving a Message
2
3
4
5

Scroll to the message you want to forward.
Press m.
Select Forward.
Edit and send your message.

You can add to and edit the message you are
forwarding.

Resending Messages

4 Select Delivery Status.

Deleting
1 Scroll to the message you want to delete. -orView the message you want to delete.
2 Press A under Delete.
3 Press O or press A under Yes to confirm.

If a message was not sent from your phone, you
can resend it.

Sent Items Icons

1 From the main menu, select Messages > Sent
Items.
2 Scroll to the message you want to resend.
3 Press A under Resend.
Note: If your message was sent successfully,
Resend will not appear as an option.

t Successfully sent.

Checking Delivery Status

y High priority with an attachment.

If a message was successfully sent and you set the
message to give a report confirming delivery, you
can check the delivery status:

Receiving a Message

1 From the main menu, select Messages > Sent
Items.
2 Scroll to the message you want to view.
3 Press m.

v Unsuccessfully sent.
w

High priority.

L

Attachment.

z

High priority and locked.

When you receive an MMS message, a message
notification appears on the display.
To view the message:
1 Press O or press A under the display option on
the left.
93

Multimedia Messages
The message is downloaded from the message
server.
2 If the message fills more than one screen, scroll
to read it.
To dismiss the message notification:

If a message contains a picture or audio recording
as an attachment, open the attachment to view the
picture or play the audio recording.
Note: Audio recordings in messages do not play
if VibeAll is set to On.

If the flip is closed, press .. -or-

Opening Attachments

If the flip is open, press A under the display
option on the right or close the flip.

To open an attachment.

This icon w appears on the display, reminding
you that you have a new message.

Navigating a Message
As you scroll through a message, numbers, email
addresses, and website URLs are highlighted.
Pictures and audio recordings are also highlighted.

Embedded Objects and Attachments
Messages may contain pictures or audio
recordings as part of the body of the message or
as attachments.
If a message contains pictures or audio recordings
in the body of the message, highlight each picture
or audio recording to view or play it.

94

1 View the message.
2 Highlight the attachment you want to open.
Attachments appear at the end of a message.
3 Press O.
Note: Attachments that are of an unknown type
cannot be opened, but they can be
deleted. See “Deleting Attachments” on
page 98.

Viewing Received Messages
from the Message Center
1 From the main menu, select Messages > Inbox.
2 Select the message you want to read.
If you have not viewed the message before, the
message is downloaded from the message
server.

Actions for Received Messages
3 If the message fills more than one screen, scroll
to read it.

Inbox Icons

Actions for Received
Messages
Deleting

u Unread message.

Unread Messages

T

1 Scroll to the message you want to delete.
2 Press A under Delete.
3 Press O or press A under Yes to confirm.

Read message.

r Reply sent.
N

Forwarded.

O

Locked.

w

High priority.

L

Attachment.

Read Messages
1 Scroll to the message you want to delete. -orView the message you want to delete.

z

High priority and locked.

2 Press m.
3 Select Delete Message.
4 Press O or press A under Yes to confirm.

y

High priority with an attachment.

Replying

{

High priority and locked, with an attachment.

See “Replying to a Message” on page 86.

x Locked, with an attachment.

Forwarding
1 View the message you want to forward. -orIf you have already viewed the message, scroll
to it.
2 Press m.
95

Multimedia Messages
3 Select Forward.
4 Create and send your message.

Making a Phone Call

Embedded objects and attachments are included
when you forward a message.

1 View the message.
2 Highlight the phone number you want to call.
3 Press s.

Locking and Unlocking

Making a Direct Connect® Call

When you lock a message, it cannot be deleted
until you unlock it.

1 View the message.
2 Highlight the Direct Connect number you want to
call.
3 Press the PTT button.

1 View the message you want to lock or unlock.
-orIf you have already viewed the message, scroll
to it.
2 Press m.
3 Select Lock Message or Unlock Message.

Calling a Number in a Message
If a message you receive contains a phone
number, Direct Connect number, or Talkgroup ID,
you can call or send a call alert to that number.
These numbers may appear in the From field, the
To field, the Cc field, the subject line, or the body
of the message.

96

Sending a Call Alert
1 View the message.
2 Highlight the Direct Connect number or
Talkgroup ID you want to alert.
3 Press m.
4 Select Alert.
5 Press the PTT button.
Making a Talkgroup Call
1
2
3
4
5

View the message.
Highlight the Talkgroup ID you want to call.
Press m.
Select Talkgroup.
Press the PTT button.

Actions for Received Messages

Storing Message Information To
Contacts
If a message you receive contains a phone
number, Direct Connect number, Talkgroup ID, or
an email address, you can store this information to
Contacts.
These numbers may appear in the From field, the
To field, the Cc field, the subject line, or the body
of the message.
1 View the message.
2 Highlight the number or email address you want
to save.
3 Press m.
4 Select Save Number or Save Email.
5 To store the number or email address as a new
entry, select [New Contact]. -orTo store the number or email address to an
existing entry, select the entry.
6 With the Contacts type field highlighted, scroll
left or right to display the Contacts type you want
to assign the number or email address.
7 Press A under Done.

Going to a Website
If a message contains one or more website URLs,
you can go to the website.
1
2
3
4

View the message.
Highlight the website URL you want to go to.
Press m.
Select Go To Website.
Note: The entire URL must appear in the
message. Otherwise, you cannot go to the
website.

Saving an Embedded Picture or Voice
Record
To save a picture or voice record that is part of the
body of a message you receive:
1 View the message.
2 Highlight the picture or voice record you want to
save.
3 Press m.
4 Select Save Picture or Save Audio.
Pictures are saved to My Pictures. Voice records
are saved to your voice records.

97

Multimedia Messages

Deleting an Embedded Picture, Ring
Tone, or Voice Record
To delete a picture, ring tone, or voice record that
is part of the body of a message you receive:
1 View the message.
2 Highlight the picture or play the ring tone or
voice record you want to delete.
3 Press m.
4 Select Delete Picture or Delete Audio.

Saving Attachments
1
2
3
4

View the message.
Highlight the attachment you want to save.
Press m.
Select Save Attachment.

Pictures are saved to My Pictures. Ring tones are
saved to your list of ring tones. Voice records are
saved to your voice records.
Audio files in WAV format cannot be saved.

Deleting Attachments
1
2
3
4

View the message.
Highlight the attachment you want to delete.
Press m.
Select Delete Attachment.

98

5 Press O or press A under Yes to confirm.

Customizing MMS
The Setup menu lets you customize MMS for your
phone:
• Friendly Name — Enter text here to create a
friendly name. Your friendly name is the name
displayed in the From field on other iDEN
phones when they receive messages from you.
• Signature — Enter text here to create a
signature. Your signature is text that is
automatically inserted at the end of all
messages you create. You can edit the text
before sending the message.
• Quick Notes — lets you create new Quick
Notes and edit or delete Quick Notes you have
created.
• Replies — lets you create new reply phrases
and edit or delete reply phrases you have
created.
• Cleanup — controls how long messages remain
in the Inbox and Sent Items before they are
deleted.
To access the Setup menu:
1 From the main menu, select Messages.
2 With [Create Mesg] highlight, press m.

Customizing MMS
3 Select Setup.
Tip: This option is available from many
context-sensitive menus when you are
using MMS.

Deleting

New Quick Notes and Reply Phrases

1 From the Setup menu, select Quick Notes or
Replies.
2 Scroll to the Quick Note or reply phrase you
want to delete.
3 Press A under Delete.
4 Press O or press A under Yes to confirm.

Creating
1 From the Setup menu, select Quick Notes or
Replies.
2 Select [New Quicknote] or [New Reply]. -orPress A under New.
3 Enter text from the keypad.
4 When you are finished, press O.
Editing
You can edit only Quick Notes and reply phrases
you have created.
1 From the Setup menu, select Quick Notes or
Replies.
2 Select the Quick Note or reply phrase you want
to edit.
3 Edit the text.
4 When you are finished, press O.

You can delete only Quick Notes and reply phrases
you have created.
To delete a Quick Note or reply phrase:

To delete all Quick Notes or all reply phrases:
1 From the Setup menu, select Quick Notes or
Replies.
2 Press m.
3 Select Delete All.
4 Press O or press A under Yes to confirm.

Setting the Clean-up Option
The clean-up option controls how long messages
remain in the Inbox and Sent Items before they are
deleted. You set the clean-up option for the Inbox
and Sent Items separately.
The clean-up option deletes only read, unlocked
messages.

99

Multimedia Messages
Clean-up Options

For Sent Items

• Off — messages are never automatically
deleted.
• 5 Messages — If you have more than 5
messages, messages are deleted in the order
they were received, starting with the oldest, until
5 are left.
• 10 Messages — If you have more than 10
messages, messages are deleted in the order
they were received, starting with the oldest, until
10 are left.
• 1 Day — Messages are deleted if they are older
than 1 day.
• 3 Days — Messages are deleted if they are
older than 3 days
• Custom — Lets you create a clean-up option of
up to 99 messages or 99 days.

1 From the Setup menu, select Cleanup > Sent
Items.
2 Choose a clean-up option.
3 To automatically delete messages now, press O
or press A under Yes. -or-

For the Inbox
1 From the Setup menu, select Cleanup > Inbox.
2 Choose a clean-up option.
3 To automatically delete messages now, press O
or press A under Yes. -orTo delete messages later, press A under No.

100

To delete messages later, press A under No.
Choosing to Delete Messages Later
If you choose to delete messages later, rather than
at the time you set the clean-up option, the type of
clean-up option you set determines when
messages are deleted.
If you set an option that cleans up messages
according to how many you have, messages are
deleted when you exit the message center after
setting the option.
If you set an option that cleans up messages
according to how old the messages are, messages
are deleted when you power on your phone.

Managing Memory

Managing Memory

Note: Messages are stored in your phone using
the same memory space used to store
Java applications data, voice records, ring
tones, pictures, and wallpaper images.
Deleting some of these other items frees
memory for messages.

All messages in the Inbox, Drafts, and Sent Items
share the same memory space.
Note: The content of a message in the Inbox is
not stored in your phone’s memory until
the message is read. Unread messages
use very little memory.
To view your used memory, free memory, and
memory capacity:
1 From the main menu, select Messages.
2 With [Create Mesg] highlighted, press m.
3 Select Setup > Memory Size.
Tip: This option is available from many
context-sensitive menus when you are
using MMS.

Deleting All Messages
To delete all read, unlocked messages from the
Inbox, all messages in Drafts, or all successfully
sent messages in Sent Items:
1
2
3
4

Select Inbox, Draft, or Sent Items.
Press m.
Select Delete All.
Press O or press A under Yes to confirm.

To free memory, delete messages.
To delete many messages at once, see “Deleting
All Messages”.
To set messages to be deleted automatically, see
“Setting the Clean-up Option” on page 99.

101

SMS Messages

3 To keep the message, press O. -or-

Short Message Service (SMS) messages are short
text messages, also called text and numeric
messages. You can send SMS messages through
any email account or on nextel.com.

To dismiss the message notification:

To delete the message, scroll to the end of the
message, then press A under Delete.
If the flip is closed, press .. -or-

Your phone receives SMS messages sent to its
SMS address, but does not send SMS messages.

If the flip is open, press A under Back or close
the flip.

Your phone's SMS address is your
PTN@page.nextel.com. Your PTN is your 10-digit
Personal Telephone Number.

This icon w appears on the display, reminding
you that you have a new message.

If your phone is powered off when you receive a
message, your phone notifies you the next time
you power it on. If you are out of your coverage
area, your phone alerts you when you return to
your coverage area.
Your phone attempts to deliver these messages for
up to 7 days.

Receiving a Message
When you receive a text and numeric message,
New Text Message appears on the display.
To view the message:
1 Press A under Read.
2 If the message fills more than one screen, scroll
to read it.
102

Reading From the Message
Center
1 From the main menu, select Messages > SMS.
2 Select the message you want to read.
3 If the message fills more than one screen, scroll
to read it.
4 To keep the message, press O. -orTo delete the message, scroll to the end of the
message, then press A under Delete.

Calling and Storing Numbers
If an SMS message you receive contains a phone
number, you can call that number by pressing s
while viewing the message.

Calling and Storing Numbers
If an SMS message you receive contains a phone
number, Direct Connect number, or Talkgroup ID,
you can call or send a call alert to that number, or
store that number to Contacts. Press m while
viewing the message to access these options.
To call the number, select Call Back.
To make a Talkgroup call, select Talkgroup, then
press the PTT button.
To send a call alert, select Alert, then press the
PTT button.
To store the number to Contacts, select Store
Number.

103

Wireless Data Services
You can use your phone to access a suite of
wireless data products known as Wireless Data
Services. Services include Multimedia Messaging,
Instant Messaging, Wireless Web, Address Book,
Mobile Email and more.
Most services require the activation of a rate plan
with Wireless Data Services or the separate
purchase of a Wireless Data Services plan. To
order, call 1-800-NEXTEL6 or contact your Nextel
sales representative.
* Wireless Data Services is available in the continental U.S.,
Canada, Mexico, Brazil, Argentina, and Peru. Wireless Data
Services usage outside of the continental U.S. may incur
additional charges. See nextel.com for details.

Wireless Data Services
• Multimedia Messaging Service — send and
receive messages that may include text,
pictures, and audio recordings. You can send
and receive these messages from your phone,
through an email account, and from nextel.com.
For additional information, see “Multimedia
Messages” on page 82.

104

• Web Service — access the wireless Internet
from your Nextel phone for information and
services from over 80 top wireless web sites.
Other services and features available include
access to any wireless Internet address.
Conduct topic and key word searches, and
bookmark sites and applications.
• Downloads — personalize your phone with
downloadable ring tones, applications, games,
and wallpapers.
• Address Book — program your Contacts from
the Internet.
• Mobile Email — access personal and office
email accounts from your Nextel phone
(includes access to AOL®, MSN®, and Yahoo!®
mail).
• Instant Messaging — send and receive instant
messages through a phone-based interface
(includes access to AOL® Instant Messenger ™,
MSN Messenger®, and Yahoo! Messenger®).

Accessing Wireless Data Services From Your Phone

Accessing Wireless Data
Services From Your Phone

To access Instant Messaging:

You must first enable security, on your phone, to
receive Wireless Data Services. Enabling security
secures your data during over-the-air transmission
to and from your phone. See “Enabling Security”
on page 8.

To access Personalization catalogs:

To access Multimedia Messaging:

Select Email and IM > IM
Select Downloads
Many screens will require you to enter text. For
information on entering text, see “Entering Text” on
page 43.

To access other Wireless Data Services*:

* To access your office or corporate e-mail, address book and other
related services from your Nextel phone, you will need to
download the Desk Assistant program to your office PC. If you
have an IT Administrator, you may need to review your company's
policy for desktop software and determine any necessary
technical or security requirements.

1 Press m to access the main menu and select
Net.

Navigation Keys

Press m to access the main menu and select
Messages > Inbox.

Your Wireless Data Services home page
displays.
2 Choose the service you want to access.
To access the Web:
Select Web Sites, Downloads&Services, or
Search
To access Address Book:
Select Business Tools > Address Book
To access personal and office email accounts:

• Home — Press e to return to your home page.
Tip: Press e twice to return to your phone's idle
screen.
• Back — Press * to return to a previous screen.
Tip: While navigating through Wireless Data
Services screens, a number may appear to
the left of the application or topic you want
to access. Press the corresponding number
on the keypad for quicker access to that
application or topic.

Select Email and IM > Email
105

Wireless Data Services
When transmitting highly personal or sensitive
data, such as a credit card number, this iconE
appears, indicating that the data is encrypted
during transmission.
Note: You may be asked to (re)enable security
as Nextel adds new services or upon your
return to the U.S. after traveling.

Guides and Demos
Quick Start Guides and demos with more details
on how to use your Wireless Data Services can be
accessed on nextel.com in the Services and
Customer Support areas.

106

My Pictures

Managing Memory

My Pictures lets you view pictures you received in
MMS messages.

To view your used memory, free memory, and
memory capacity:

Viewing Pictures
To view pictures stored in My Pictures:
1 From the main menu, select My Pictures.
The pictures stored are listed by name.
2 Select the picture you want to view.
Note: If this icon ] appears next to a picture,
you cannot send it in a message.

1 Scroll to or select any picture.
2 Press m.
3 Select Memory Size.
Note: Pictures are stored in your phone using
the same memory space used to store
Java applications data, voice records, ring
tones, messages, and wallpaper images.
Deleting some of these other items frees
memory space for pictures.

Getting File Information
To view the file type and file size of a picture:
1 Scroll to or select the picture.
2 Press m.
3 Select Details.

Deleting Pictures
1 Scroll to or select the picture you want to delete.
2 Press m.
3 Select Delete.
107

My Info
My Info lets you view information about your phone
and send this information to other phones.

Viewing My Info
1 From the main menu, select My Info.
2 Scroll to see the entire screen.
The My Info screen contains:
• My Name — You can enter your name here.
• Line 1 and Line 2 — your phone numbers for
phone lines 1 and 2. Each number appears
when you receive your alert notification after
enabling security on your phone.
• Direct Connect — Your Direct Connect number
is the number that others use to contact you
using Direct Connect calls. This number
appears when you receive your alert notification
after enabling security on your phone.
• Group ID — the number of the Talkgroup you
have joined.
• Carrier IP — the IP address assigned to Nextel.
This number appears when you register for
packet data services.

108

• IP1 Address and IP2 Address — the IP
addresses you use to access the Internet with
your phone.
• Circuit Data — the number you use if you want
to use your phone to transfer circuit data. See
“Using Your Phone as a Modem” on page 61.
You receive this number from Nextel.
Note: If you request equipment-related
transactions on your account, Nextel
Customer Care may require you to
provide specific information about your
phone. By pressing m anytime while in
My Info, a submenu will appear that
includes your phone's service status, unit
information, and phone identification
numbers including IMEI, SIM ID, and
Serial Number (SN). Please be prepared
to supply the representative with this
information when requesting these types
of transactions.

Editing My Info
To edit My Info to enter or change the text that
appears in My Name:
1 From the main menu, select My Info.
2 Press A under Edit.
3 Select Name.

Setting Sending Options
4 Enter the name you want to appear. See
“Entering Text” on page 43. When you are
finished, press O.
You can also edit the information in Line 1, Line 2,
and Ckt, but your changes are only temporary. The
next time your phone registers on the network,
your actual phone numbers and circuit data
number appear again in My Info.

2 Press m.
3 Select DirectSend Setup > Info to Send.
4 A checkmark appears next to the fields that will
be sent. To add or remove the checkmark, select
the field.
5 When you are finished, press A under Done.

Automatic Sending

Setting Sending Options

To control whether your information is sent
automatically:

Your phone can send information in My Info to
other phones that have this capability.

1
2
3
4

You can control what portion of the information in
My Info is sent and whether it is sent automatically
in every Direct Connect call or only when you
choose to send it.

From the main menu, select My Info.
Press m.
Select DirectSend Setup > Auto Send.
To set your information to be sent automatically,
set this option to On. -or-

Information Sent

To set your information to be sent only when you
choose to send it, set this option to Off.

The information your phone sends always includes
My Name and Direct Connect.

Note: When you receive your phone, it is set to
send your information automatically.

It may include Line 1, Line 2, Carrier IP, and
Circuit Data, depending and how you set your
sending options.
The default setting is Line 1 only.
To change which fields are sent:
1 From the main menu, select My Info.
109

Using Nextel Direct
SendSM
Direct Send lets you exchange My Info and contact
information with other phones that have this
capability. You do this through Direct Connect
calls.
Direct Send cannot be used during Talkgroup calls.

Sending My Info and Contact
Information
When you send My Info or contact information
using Direct Send, the information you sent
appears on the display of the phone you are
engaged in the Direct Connect call with. After the
call, the information appears on the recent call list
of that phone.

Sending My Info
You can control what portion of the information in
My Info is sent and whether it is sent automatically
in every Direct Connect call or only when you
choose to send it. See “Setting Sending Options”
on page 109.

Tip: When you send My Info, certain
information, such as your email address or
fax number, cannot be included. To send
complete contact information, create an
entry for yourself in Contacts and send it.
Sending Information During a Call
1 While in a Direct Connect call, press m.
2 With Send via PTT highlighted, press O.
3 When Ready to Send appears on the display,
press the PTT button to send the information.
Starting a Call by Sending Information
1
2
3
4

From the main menu, select My Info.
Press m.
With Send via PTT highlighted, press O.
Use the keypad to enter the Direct Connect
number you want to send the information to. -orPress A under Browse. Select Contacts,
Recent Calls, or Memo. Select the number you
want to enter.

5 When Ready to Send appears on the display,
press the PTT button to send the information.

Sending Contact Information
You can send contact information by selecting a
Contacts entry or an item from the recent calls list.

110

Sending My Info and Contact Information
Contacts entries that contain only addresses
cannot be sent. When Contacts entries are
received, they do not include ring tones or pictures.
These items from the recent calls list can be sent:
• Contact information sent from other phones
• Calls to or from numbers stored in your Contacts
list
Sending Information During a Call
1 While in a Direct Connect call, press m.
2 Select Contacts or Recent Calls.
3 Scroll to the Contacts entry or item in the recent
calls list you want to send.
4 Press m.
5 Select Send Contact.
6 When Ready to Send appears on the display,
press the PTT button to send the information.
Starting a Call by Sending Information
1 From Contacts or Recent Calls, scroll to or
select the entry you want to send.
2 Press m.
3 Select Send Contact.
4 Use the keypad to enter the Direct Connect
number you want to send. -or-

Press A under Browse. Select Contacts,
Recent Calls, or Memo. Select the number you
want to enter.
5 When Ready to Send appears on the display,
press the PTT button to send the information.

Receiving My Info or Contact
Information
When you receive My Info or contact information
from another phone, an icon appears on the
display:

j My Info.
d Contact information.
To view the information while still in the Direct
Connect call:
1 Press m.
2 Select View Contact.
You can also view My Info from other phones on
the recent calls list. See “Recent Calls” on page 38.

111

Voice Records
Your phone can store up to 20 voice records.

2 Select the voice record you want to play.
3 To stop the voice record while it is playing, press
O.
Tip: To fast forward, scroll right. To rewind, scroll
left. To pause or resume, press any number
key.

Creating Voice Records

Labeling Voice Records

To record a note to yourself:

When you create a voice record, it is labeled with
the time and date it was recorded. You can then
rename it with a custom label.

A voice record is a recording you make with your
phone and can play back. You can record notes to
yourself or phone calls.

1 From the main menu, select VoiceRecord >
[New VoiceRec].
2 Say the message you want to record into the
microphone.
3 When you are finished recording, press O.
To record a phone call:
1 While on an active call, press m.
2 Select Record.
3 When you are finished recording, press O.
Note: Recording of phone calls is subject to
applicable laws regarding privacy and
recording of phone conversations.

Playing Voice Records
1 From the main menu, select VoiceRecord.
112

1
2
3
4
5

From the main menu, select VoiceRecord.
Scroll to the voice record you want to label.
Press A under Label.
Enter the label you want to assign.
Press O.

Deleting Voice Records
To delete a voice record:
1 From the main menu, select VoiceRecord.
2 Scroll to the unlocked voice record you want to
delete.
3 Press m.
4 Select Delete.
5 Press O or A under Yes to confirm.

Locking Voice Records
To delete all voice records:
1
2
3
4
5

From the main menu, select VoiceRecord.
Scroll to any voice record.
Press m.
Select Delete All.
Press O or A under Yes to confirm.

Locking Voice Records
When you lock a voice record, it cannot be deleted
until you unlock it.
1 From the main menu, select VoiceRecord.
2 Scroll to the voice record you want to lock or
unlock.
3 Press m.
4 Select Lock to lock the message. -or-

2 With [New VoiceRec] highlighted, press A
under Memory. -orWith any voice record highlighted, press m.
Select Memory.
To free more memory by deleting all unlocked
voice records:
1 From the voice records memory screen, press
A under Delete.
2 Press O or A under Yes to confirm.
Note: Voice records are stored in your phone
using the same memory space used to
store messages, Java application data,
pictures, ring tones, and wallpaper
images. Deleting some of these other
items frees memory for voice records.

Select Unlock to unlock the message.
When a voice record is locked, this icon R appears
next to it.

Managing Memory
To view the amount of memory available for voice
records:
1 From the main menu, select VoiceRecord.
113

Java Applications

Running Applications

Your phone arrives with Java applications loaded
and ready to install. You can download and install
more Java applications.

To run an application that has a shortcut on the
main menu:

To download and install more Java applications, go
to the Downloads menu option on your phone or
visit nextel.com/downloads.
Note: Using Java applications may cause your
phone to use up more battery power than
other uses of your phone.

Installing Applications
1 From the main menu, select Java Apps.
2 Select the application or suite of applications
you want to install.
Installation messages appear as the application
installs.
3 If you want to create a shortcut to the Java
application on the main menu: Press A under
Next. Press A under Yes. Press O.
4 Press A under Done.

1 From the main menu, select the application or
suite of applications you want to run.
2 If you have selected a suite of applications,
select the application you want to run.
To run an application that does not have a shortcut
on the main menu:
1 From the main menu, select Java Apps.
2 Select the application or suite of applications
you want to run.
3 If you have selected a suite of applications,
select the application you want to run.
Tip: If you do not hear the sounds associated
with the Java application, select Settings >
Volume and check the volumes of Java
Speaker and Java Earpiece.

Suspending Applications
When you suspend an application, it does not stop
running. It goes to the background so that you can
run another application in the foreground.
To suspend an application:
Press e or close the flip.

114

Resuming Applications
To view your suspended applications:
From the Java menu, select Suspended Apps.
You can have up to 3 applications running at one
time — 1 running in the foreground and 2 in the
background.

Resuming Applications
You can resume a suspended application at any
time. This brings it to the foreground.
1 From the Java menu, select Suspended Apps.
2 Select the application you want to resume.

Ending Applications
To end an application:
1 From the main menu, select Java Apps.
2 If the application you want to end is part of a
suite of applications, select the suite.
3 Scroll to the application you want to end.

To end all applications:
1
2
3
4
5
6

From the main menu, select Java Apps.
Scroll to Suspended Apps.
Press m.
Select End All.
Press O or press A under Yes to confirm.
If you want to end all applications without letting
them exit, press A under EndNow.

Downloading Applications
If you want to run more Java applications, you can
download them into your phone.
Check the Downloads menu option on your phone
for a catalog of items available for purchase and
download.
You can also go to nextel.com/downloads for a
selection of Java applications and downloading
instructions.

Press A under End. -or-

Deleting Applications

If End is not one of your options: Press m.
Select End.

To delete an application:

Tip: You can also end applications from the
Suspended Apps screen.

1 From the main menu, select Java Apps.
2 Scroll to the application you want to delete.
3 Press m.
115

Java Applications
4 Select Deinstall.
5 Press O or press A under Yes to confirm.
6 When your phone has finished deleting the
application, press A under Done.
To delete all Java applications:
1
2
3
4
5

From the main menu, select Java Apps.
Scroll to Java System.
Press m.
Select Delete All.
Press O or press A under Yes to confirm.

Managing Memory
To view the amount of memory available for Java
applications:
1 From the main menu, select Java Apps > Java
System.
2 Press A under Next.
3 To see more memory information, press A
under Next again.
Deleting Java applications frees memory.

116

Note: Java application data is stored in your
phone using the same memory space
used to store messages, voice records,
pictures, ring tones, and wallpaper
images. Deleting some of these other
items frees memory for Java applications.

Shortcuts on the Main Menu
When you install an application, you can create a
shortcut to the application on the main menu.
To create a shortcut to an application that is
already installed:
1 From the main menu, select Settings >
Personalize > Menu Options > Add/Remove
Apps. -orFrom the main menu: Press m. Select Main
Menu Setup > Add/Remove Apps.
2 Scroll to view the list of Java applications. Any
application that has a shortcut on the main menu
has a checkmark next to it.
3 Scroll to the application you want to create a
shortcut for.
4 Press O.
5 Press A under Done.

Java Applications and GPS Enabled
To remove a shortcut:
1 From the main menu, select Settings >
Personalize > Menu Options > Add/Remove
Apps. -orFrom the main menu: Press m. Select Main
Menu Setup > Add/Remove Apps.
2 Scroll to view the list of Java applications. Any
application that has a shortcut on the main menu
has a checkmark next to it.
3 Scroll to the application you want to remove the
shortcut for.
4 Press O.
5 Press A under Done.

Java Applications and GPS
Enabled
Some Java applications can make use of your
phone’s GPS feature to determine the approximate
geographical location of your phone. (See “GPS
Enabled” on page 120 for more information on the
GPS feature.) However, for privacy reasons, you
may not always want Java applications to access
the location of your phone. Your phone protects
your privacy by giving you the option to block all or
some Java applications from accessing the
location of your phone.

Setting Privacy for All Java
Applications
These options control the privacy of all Java
applications on your phone:
• Restricted — No Java or similar software
applications may access the location of your
phone. However, location information may still
be available to the phone’s owner, fleet
manager, or account administrator.
• Unrestricted — All Java applications may
access the location of your phone, without
notifying you.
• By Permission — When a Java application
attempts to access the location of your phone,
you are prompted to give permission. However,
location information may still be available to the
phone’s owner, fleet manager, or account
administrator.
See “Setting Privacy Options” on page 126 for
information on choosing these options.

117

Java Applications

Granting or Denying Permission

To grant this request:

If you choose By Permission, you must grant or
deny each Java application access to the location
of your phone when the application requests
access for the first time. You may be required to
grant or deny subsequent requests from the same
application, depending on the privacy setting you
choose for the individual Java application (see
“Setting Privacy for Each Java Application”).

1 Press A under Grant. The application
accesses your phone’s location.
2 Select the granting option you want:
• Always — If the application requests access
to the location of your phone again, the
request is granted without notifying you.
• For this session — If the application
requests access to the location of your phone
again before you power off your phone, the
request is granted without notifying you.
• Only Once — If the application requests
access to the location of your phone again,
you are prompted to grant or deny
permission.

When a Java application requests access to the
location of your phone, a screen appears informing
you.
To deny this request:
1 Press A under Deny. The application does not
access the location of your phone.
2 Select the denying option you want:
• Always — If the application requests access
to the location of your phone again, the
request is denied without notifying you.
• For this session — If the application
requests access to the location of your phone
again before you power off your phone, the
request is denied without notifying you.
• Only Once — If the application requests
access to the location of your phone again,
you are prompted to grant or deny
permission.
118

Setting Privacy for Each Java
Application
After a given Java application requests access to
the location of your phone for the first time, you
have the opportunity to set the GPS privacy option
for that Java application.
1 From the main menu, select Java Apps.
2 Scroll to the application or suite of applications
you want to set the privacy option for.
3 Press m.
4 Select Permissions.

Java Applications and GPS Enabled
5 Select the privacy option you want for this
application:
• Always — The application always has
permission to access the location of your
phone, without notifying you.
• Ask — When the application requests access
to the location of your phone, you are
prompted to grant or deny permission (see
“Granting or Denying Permission” on page
118).
• Never — When the application requests
access to the location of your phone, the
request is denied without notifying you.

119

GPS Enabled
Your phone’s GPS Enabled feature uses
information from Global Positioning System (GPS)
satellites orbiting the Earth to determine the
approximate geographical location of your phone,
expressed as latitude and longitude. The
availability and accuracy of this location
information (and the amount of time that it takes to
calculate it) will vary depending on the environment
in which you are using the GPS feature. For
example, GPS location fixes are often difficult to
obtain indoors, in covered locations, between high
buildings, or in other situations where you have not
established a clear broad view of the sky. SEE:
“IMPORTANT: Things to Keep in Mind”.
When you make a 911 emergency call, the GPS
feature of your phone can help emergency
personnel locate you if your phone has adequate
access to GPS satellite signals and your
emergency response center is equipped to process
such information.
You can also use the GPS feature to view your
approximate location. Location information
appears on the phone’s display.

120

Java applications loaded on your phone can also
request your location. If your phone is connected to
a laptop computer or similar device, software
running on that device can request your location.
To protect your privacy, you can control whether
these requests are granted.

IMPORTANT: Things to Keep
in Mind
If you are using the GPS feature of your phone
while driving, please give full attention to driving
and to the road.
Where adequate signals from multiple satellites
are not available (usually because your GPS
antenna cannot establish a view of a wide area of
open sky), the GPS feature of your phone WILL
NOT WORK. Such situations include but are
not limited to:
• In underground locations
• Inside of buildings, trains, or other covered
vehicles
• Under any other metal or concrete roof or
structure
• Between tall buildings or under dense
tree-cover
• Near a powerful radio or television tower

Making an Emergency Call
• When your GPS antenna is covered (for
example, by your hand or other object) or
facing the ground
• In temperature extremes outside the
operating limits of your phone
Walking or driving very slowly may also
substantially reduce GPS performance.
Even where location information can be
calculated in such situations, it may take much
longer to do so, and your location estimate may
not be as accurate. Therefore, in any 911 call,
always report the location to the emergency
response center if you can and if you cannot,
remain on your phone for as long as the
emergency response center instructs you.
Even where adequate signals from multiple
satellites are available, your GPS feature will
only provide an approximate location, often
within 150 feet (45 meters) but sometimes
much further from your actual location. Advice
on how to improve GPS performance is
provided in “Enhancing GPS Performance” on
page 123.
While the GPS feature of your phone can be a
valuable navigational aid, it does not replace the
need for careful navigating and good judgment.
Never rely solely on one device for navigation.
Remember that the accuracy of the location

information and the time needed to obtain it will
vary depending on circumstances, particularly the
ability to receive signals from adequate numbers of
satellites.
On emergency calls, your phone uses assistance
information from the phone network to improve the
speed and accuracy of your phone’s location
calculation: if such assistance information
becomes unavailable, it may reduce the speed and
accuracy of the location calculation.
The satellites used by the GPS feature of your
phone are controlled by the U.S. government and
are subject to changes implemented in accordance
with the Department of Defense GPS user policy
and the Federal Radionavigation Plan. These
changes may affect the performance of the GPS
feature of your phone.

Making an Emergency Call
Dial 911 to be connected to an emergency
response center. If you are on an active call, you
must end it before calling 911.
When you make an emergency 911 call, the GPS
feature of your phone begins to seek information to
calculate your approximate location. It will take
the GPS feature of your phone some time to
determine your approximate location. Even
where your phone has good access to sufficient
121

GPS Enabled
GPS satellite signals and network assist data, it
may take 30 seconds or more to determine the
approximate location. This time will increase where
there is reduced access to satellite signals. When
your approximate location is determined, it is made
available to the appropriate emergency response
center.
In some cases, your local 911 emergency
response center may not be equipped to
receive GPS location information. For this
reason, and because the GPS location information
reported is only approximate or may not be
available in your location (see “IMPORTANT:
Things to Keep in Mind” on page 120), always
report your location to the 911 operator you
speak to when making an emergency call, if able,
just as you would when using a phone without GPS
capabilities.
Note: If you are concerned about whether your
local 911 emergency response center is
equipped to receive GPS location
information, contact your local authorities.
In general, if your phone has access to signals
from more GPS satellites, your location will be
determined faster and more accurately than if your
phone has access to signals from fewer GPS
satellites.

122

If your phone does not have adequate access to
GPS satellites signals, the location of the nearest
cell tower in contact with your phone is
automatically made available to the emergency
response center, if the center has the capability to
receive such information.
See “Enhancing GPS Performance” on page 123
for information on how to help your phone
determine your location.

Viewing Your Approximate
Location
1 From the main menu, select GPS > Position.
2 Scroll to view the entire screen.
This displays the following information about the
last time your location was calculated:
• The time (as Greenwich Mean Time) and date
that the location was last calculated
• The approximate location, expressed as latitude
and longitude
• The estimated accuracy of the calculated
location. This estimate of accuracy is only a very
rough estimate and may vary substantially from
the actual accuracy of the approximate location
information reported.

Enhancing GPS Performance
• The number of satellites used to calculate the
location. In general, more satellites make for
better accuracy.
To calculate your location again:
Press A under Rfrsh.
It may take your phone several minutes to
complete the process of determining your location.
During this time, a message usually appears on
your phone’s display saying your phone is
scanning for satellites. For tips on getting the best
location calculation, see “Enhancing GPS
Performance”.
The Position screen displays the updated
information.
To cancel a location calculation before it is
completed:
Press A under Cancel to return to the Position
screen. -or-

If you received a phone call or alert while
attempting to determine your location, the Position
screen will disappear, but your phone will continue
attempting to determine its location. If it is
successful, the new location information will be
displayed the next time you view the Position
screen.

Enhancing GPS Performance
Sometimes the GPS feature of your phone may be
unable to complete a location calculation
successfully. If this happens when you are making
an emergency call, the location of the nearest cell
tower in contact with your phone is made available
to the appropriate emergency response center if
the center has the capability to receive such
information. If this happens when you are trying to
view your location on the phone’s display, you will
see a message indicating that your phone cannot
access satellites.

Press e to return to the idle screen.
Each time approximate location of your phone is
calculated, the latest location information is stored
in your phone and remains there even when your
phone is powered off. You will see this information
the next time you view the Position screen.

123

GPS Enabled
To improve accuracy and increase your chances of
a successful calculation, do the following while
your phone is determining your approximate
location:
• Stay in the open. The GPS feature works best
where there is nothing between your phone and
a large amount of open sky. If possible, go
outside, away from tall buildings and foliage.
While performance in a building is improved by
moving closer to windows, glass with certain sun
shielding films may block satellite signals.
• Extend your phone antenna.

124

• Hold your phone to enhance reception. Signals
from GPS satellites are transmitted to your GPS
antenna, which is in your phone antenna. Hold
your phone away from your body, giving the
antenna clear access to satellite signals. Do not
cover the antenna area with your fingers or
anything else.

GPS antenna

Updating Satellite Almanac Data
• Stand still. If possible, stand still until your phone
is finished determining your location. Moving
your phone at a walking pace while your phone
is calculating your approximate location may
substantially decrease GPS performance.
• In a car. When using the GPS Enabled feature in
a car, position your phone so that the GPS
antenna has good access to GPS signals
through the car’s windows. Typically, the GPS
antenna has best access to GPS signals in a car
when placed near a window.
Note: Although moving your phone at a walking
pace decreases GPS performance,
moving it at the speed of a moving car
does not.
• Stay in network coverage. Depending on your
service provider, the network will provide your
phone with information that helps determine
your location more quickly and accurately.

Updating Satellite Almanac
Data
Another way to keep the GPS feature of your
phone working well is to keep your satellite
almanac data up to date.
The United States government maintains an
almanac of data about where GPS satellites are as
they orbit the Earth. This information is available to
your phone. Keeping your satellite almanac up to
date helps your phone determine your location
more quickly.
The almanac contains information about the
location of satellites, their operational status, and
other satellite information. Keeping this information
updated enhances the performance of your GPS
feature. In most cases, your phone will be able to
get a fix in strong satellite signal conditions with
outdated almanac data, but it may take longer.
Note: When you make an emergency call, your
phone does not rely upon the almanac to
determine your location.
If your satellite almanac data is out of date, your
phone may prompt you to update it. Follow the
instructions that appear on the phone’s display.
You may be asked to go to a web site or call a
customer care number.
125

GPS Enabled

Setting Privacy Options
Your phone’s GPS privacy options control whether
Java applications on your phone or other software
applications may view the location of your
phone.You may set your phone to one of these
GPS privacy options.
Note: Privacy options do not apply to the
transmission of location information
during emergency 911 calls.
To set your GPS privacy options:
1 From the main menu, select GPS > Privacy.
2 If your GPS PIN security feature is enabled,
enter your GPS PIN. (See “Setting the GPS PIN
Security Feature” for more information.)
3 Select the privacy option you want:
• Restricted — No Java or similar software
applications may view the location of your
phone. However, location information may still
be available to the phone’s owner, fleet
manager, or account administrator.
• Unrestricted — All applications may view the
location of your phone, without notifying you.

• By Permission — When an application
attempts to view the location of your phone,
you will be prompted to give permission.
However, location information may still be
available to the phone’s owner, fleet manager,
or account administrator.

Setting the GPS PIN Security Feature
To prevent your GPS privacy settings from being
altered without your knowledge, your GPS privacy
option can be protected by a PIN.
When you receive your phone, the GPS security
feature is turned off, so you do not have to enter a
GPS PIN to access your GPS privacy options. If
you turn this feature on, you will be required to
enter a GPS PIN to access your GPS privacy
options.
To turn the GPS Enabled security feature on or off:
1 From the main menu, select Settings >
Security > GPS PIN.
2 Select On or Off.
3 Enter the current GPS PIN.
Note: When you receive your phone, your GPS
PIN is 0000.
4 Press A under Ok.

126

Using GPS with Map Software
To change your GPS PIN:
1 From the main menu, select Settings >
Security > Change Password > GPS PIN.
2 Enter the current GPS PIN.
Note: When you receive your phone, your GPS
PIN is 0000.
3
4
5
6
7

Press A under Ok.
Enter the new 4- to 8-digit GPS PIN.
Press A under Ok.
Enter the new 4- to 8-digit GPS PIN to confirm.
Press A under Ok.

Using GPS with Map Software
You can use the GPS feature of your phone to
provide approximate location data to a laptop
computer or similar device that is running
interactive map software such as that made by
DeLorme or Microsoft. This way, if your phone has
good access to GPS signals, your approximate
position on a map can be made available as you
travel in a vehicle.

which displays your location on a map. Your phone
provides an updated location every second and the
map software displays your changing location on
its map.
See “Enhancing GPS Performance” on page 123
for more details on obtaining good location
information.
Note: Because your phone is continuously
determining your location, using the GPS
feature of your phone with map software
uses the phone’s battery power quickly.

Software Compatibility
Your phone sends location information to your
laptop or other device using the standard National
Marine Electronics Association (NMEA) format.
Your phone supports output messages in
NMEA-0183 format and supports the following
NMEA-0183 sentences: GGA, GLL, GSA, GSV,
RMC, and VTG.
The map software running on your laptop or other
device must support NMEA 3.0.

To do this, connect your phone to your laptop (or
other device) with a data cable and set your phone
to transmit data (see “Getting Started” on page
128). Your phone then provides your approximate
location to the device running the map software,
127

GPS Enabled

Getting Started
To connect your phone to your laptop or other
device:

2 With the phone’s display facing up, insert the
data cable’s connector into the accessory
connector, until you hear a click.

1 Open the connector cover.

connector
cover

3 Insert the data plug into the COM port of your
laptop or other device.
Make sure no other application is using the COM
port selected.
Make sure the COM port settings of your laptop or
other device are set to the following:
• Bits per second: 4800
• Data bits: 8
• Parity: None
128

Using GPS with Map Software
• Stop bits: 1
• Flow control: Hardware
To set your phone to send location information to
your laptop or other device:
1 From the main menu, select GPS > Interface.
2 Set NMEA OUT to On.
Your phone is now sending location data to your
laptop or other device.
To stop your phone from sending location data to
your laptop or other device:
Set NMEA OUT to Off.
Each time you power your phone on, NMEA OUT
is automatically set to Off.

129

Datebook
Datebook stores up to 250 events. You can store
events over a 13 month period — 12 months after
and 1 month before the current date.
A Datebook event contains:
• A subject — A name you assign to the event.
You can also enter a phone number, Direct
Connect number, or Talkgroup number here.
After the event is stored, you can call this
number from Datebook or when you get a
reminder of this event.
• A location — The location of the event. You can
also enter a phone number, Direct Connect
number, or Talkgroup number here. After the
event is stored, you can call this number from
Datebook or when you get a reminder of this
event.
• A start time — The start time automatically
assigned to an event is the beginning of the day.
You can change the start time, or assign no start
time, before storing the event.
• A duration — The length of time the event lasts.

• A date — The date automatically assigned to an
event is the date that was highlighted or
selected when you began creating the event.
You can change this date before storing the
event.
• A repeat — lets you store the event as a
recurring event.
• A reminder — If an event has a start time, you
can set Datebook to remind you that the event is
going to start.
• a ring tone for the reminder
• a profile that your phone is switched to while the
event is occurring
• a Java application that starts when the event
starts
Only the subject and date are required.

Viewing Datebook
To access Datebook:
From the main menu, select Datebook.
You can view Datebook by the day, by the week, or
by the month. You can also view the details of any
event.
In day view, brief information about each event for
that day appears.

130

Creating Events
In week view, events appear as markers
corresponding to their times.

2 Select Go To Today.

In month view, days with events appear with a
marker in the corner.

1 While viewing Datebook, press m.
2 Select Go To Date.
3 Select the date you want.

To view an event:
1 Select the day the event occurs.
2 Select the event.
To change the current view:
1 While viewing Datebook, press m.
2 Select the view you want.
Note: Day view is the default setting.

Navigating Datebook
To scroll through Datebook:
Scroll left and right using the navigation key. -orIn week view and month view, press * or #.
To see more in day view:
Scroll up and down using the navigation key.
To highlight a day in month view:
Enter the date using the keypad.
To go to today’s date:
1 While viewing Datebook, press m.

To go to any date in Datebook:

Creating Events
Every Datebook event must have a subject and be
stored to a date. Other information is optional.
You may enter the information in any order by
scrolling through the event details.
After you have entered the information you want,
you can press A under Done to store the event to
Datebook.
If you decide you do not want to store the event:
Press A under Cancel.
To create a Datebook event:
1 While viewing datebook, press A under New.
-orIn day view, select [New Event].
2 To assign a subject to the event:
Select Subject.
Enter the name. -or131

Datebook
Press A under Browse to choose from
common event names. -orEnter a phone number, Direct Connect number,
or Talkgroup number. After the event is stored,
you can call this number.
When you are finished, press O.
3 If you want to assign a location to the event:

6 The date automatically assigned to an event is
the date that was highlighted or selected when
you began creating the event.
To change the date of the event:
Select Date.
Enter the date you want.
7 If you want to make the event a recurring event:

Select Location.

Select Repeat.

Enter the location. -or-

Select the repeat cycle you want.

Enter a phone number, Direct Connect number,
or Talkgroup number. After the event is stored,
you can call this number.

If the event occurs more than once a week:
Select Multiple Day. Select the days you want.

When you are finished, press O.
4 The start time automatically assigned to an
event is the beginning of the day. If you want to
change the start time or assign no start time:

Press A under Done.
Select the date you want this event to stop
recurring.
8 If you want to create a reminder for this event:

Select Start.

Select Reminder.

Enter the start time you want. -or-

Select the reminder time you want. -or-

Press A under No Time to assign no start time.

Select Custom to enter a reminder time.

5 If you want to assign a duration to the event:
Select Duration.
Select the duration you want. -orSelect Custom to enter a duration.
132

Note: If an event has no start time, you can not
create a reminder for it.
9 If you have entered all the information you want
for this event, press A under Done. -or-

Editing Events
If you want to assign a ring tone, a profile, or a
Java application to the event, see “Assigning
More Options”.

If you created a reminder for this event, your
phone prompts you to start the Java application
when you get the reminder.

Assigning More Options

Editing Events

To assign more options before storing an event:

To change the details of an event:

1 If you have created a reminder for the event and
want to set the ring tone for that reminder:

1
2
3
4

Select Ring Tone.
Select the ring tone you want from the ring tones
stored in your phone.
2 If you want to assign a profile that your phone is
switched to while the event is occurring:
Select Profile.
Select the profile you want from the profiles
stored in your phone.
Your phone switches to this profile when the
event starts and switches back to the previous
profile when the event ends.
3 If you want to assign a Java application to start
when the event starts:
Select App.

Select the day the event occurs.
Select the event.
Press A under Edit.
Follow the applicable instructions in “Creating
Events” on page 131 to edit the various fields.

To copy an event to another date:
1
2
3
4
5
6
7
8

Select the day the event occurs.
Select the event.
Press m.
Select Copy.
Press A under Yes to confirm.
Enter the date you want.
Press O.
If you want to change more information, follow
the applicable instructions in “Creating Events”
on page 131 to edit the various fields.

Select the application you want from the Java
applications stored in your phone.
133

Datebook

Deleting Events
1
2
3
4
5

Select the day the event occurs.
Select the event.
Press m.
Select Delete.
If the event is not a recurring event, press O or
press A under Yes to confirm. -or-

To dismiss the reminder:
If the flip is closed, press .. -orIf the flip is open, press O, press A under
Dismiss, or close the flip.
Tip: You can set your phone to power on when
you receive a reminder. See “Customizing
Datebook Setup” on page 135.

If the event is a recurring event:

For Events with Java Applications

Select This Event Only to delete only the event
selected in step 2.

If you assigned a Java application to start when the
event starts, you can start the application when you
get the reminder.

Select Repeat Event to delete all occurrences
of the event.

Receiving Reminders
If you created a reminder for a Datebook event,
when the reminder time occurs, your phone notifies
you with text on the display and a reminder tone.
To view more details about the event:
Open the flip. -orPress A under View.

134

1 Press m.
2 Select Launch.

Making Calls From Datebook
and Datebook Reminders
If you stored a phone number, Direct Connect
number, or Talkgroup number in the Subject or
Location field of a Datebook event, you can call or
send a call alert to that number from Datebook or
from the reminder of that event.

Customizing Datebook Setup
If you store numbers in both the Subject and
Location fields, you can call or send a call alert to
the number stored in Subject and the number
stored in Location as long as the number stored in
Subject is a Direct Connect or Talkgroup number
and the number stored in Location is a phone
number.
If both are the same type of number, the number in
Subject is called or sent a call alert. To call or send
a call alert to the number stored in Location, you
must delete the number stored in Subject.

Making Calls from Datebook
To make a phone call:
1 Highlight or select the event containing the
number you want to call.
2 Press s. -orPress m. Select Call # in Event.
To make a Direct Connect call or Talkgroup call:
1 Highlight or select the event containing the
number you want to call.
2 Press and hold the PTT button on the side of
your phone. -orIf you did not include a # before the Talkgroup
you want to call: Press m. Select Talkgroup.
Press the PTT button.

To send a call alert:
1 Highlight or select the event containing the
number you want to call or send a call alert to.
2 Press m. Select Alert # in Event. Press the
PTT button.

Making Calls from Datebook
Reminders
To make a phone call:
Press s. -orPress m. Select Call # in Event.
To make a Direct Connect call or Talkgroup call:
Press the PTT button. -orIf you did not include a # before the Talkgroup
you want to call: Press m. Select Talkgroup.
Press the PTT button.
To send a call alert:
Press m. Select Alert # in Event. Press the
PTT button.

Customizing Datebook Setup
To access Datebook set up options:
1 From the main menu, select Datebook.
2 Press m.
135

Datebook
3 Select Setup.
You can view or change these options:
• Start View — sets Datebook to start in day view,
week view, or month view when you access
Datebook.
• Daily Begin — sets the beginning of your day.
This is the earliest time of day displayed in week
view, if you have a 12-hour day view.
• Reminders — If this option is set to Only When
On, your phone reminds you of events only
when it is on. If this option is set to Always, your
phone powers itself on when you receive
reminders. To avoid draining the battery, your
phone then powers itself off after a short time.
• Delete After — sets the amount of time
Datebook waits to delete an event after it
occurs.
• Time Shift — lets you shift the times of all
Datebook events. This is useful if you are
traveling to a different time zone.
• Alert Timeout — sets the amount of time a tone
continues to sound when you receive a
Datebook reminder.
• Clock — controls whether the time and date
appear on the idle screen; sets time and date
format; sets year.
136

Customizing Your Phone
Setting the Volume
Of the Earpiece and Speaker
1 From the main menu, select Settings > Volume.
2 Scroll to Earpiece to set the earpiece volume.
-orScroll to Speaker to set the speaker volume.
3 To set the volume:
Scroll left or right. -orPress the volume controls.
Of the Ringer
Press the volume controls.

Setting Your Phone to Vibrate
To set your phone to vibrate instead of making a
sound when you receive phone calls, Direct
Connect calls, Group Connect calls, Talkgroup
calls, message notifications, and call alerts, see
“Setting Your Phone to Vibrate” on page 67.

To set your phone to vibrate instead of making a
sound when you receive Direct Connect calls and
Group Connect calls, and Talkgroup calls, even if
you want your phone to ring for other features:
1 From the main menu, select Settings > DC/GC
Options > Alert Type.
Tip: If Alert Type does not appear: From the
main menu, select Ring Tones. Make sure
VibeAll is set to Off. Repeat step 1.
2 Select Vibrate to set your phone to vibrate.
Tip: Select Silent in step 2 to set your phone to
neither vibrate nor make a sound.

Changing the Look of Your
Phone
Wallpaper
A wallpaper is an image that appears on the idle
screen.
If you want to use other wallpapers, you can
download them into your phone for a fee. Check
the Downloads menu option on your phone for a
catalog of items available for purchase and
download.

137

Customizing Your Phone
Choosing a Wallpaper
1 From the main menu, select Settings >
Display/Info > Wallpaper > Wallpaper.
2 Select the wallpaper you want.
Tip: If you want to see what the wallpaper looks
like, press A under View.
Setting Wallpaper to Change Automatically
1 From the main menu, select Settings >
Display/Info > Wallpaper > Auto Cycle.
2 Select how often you want the wallpaper to
change.
Any of the wallpapers in your phone may appear
on your idle screen.

To set your phone to briefly display very large
digits when you enter numbers at the idle screen:
1 From the main menu, select Settings >
Display/Info > Large Dialing.
2 Set this option to Large Digits.

Setting Contrast
To set the contrast of the display:
1 From the main menu, select Settings >
Display/Info > Contrast.
2 To set the contrast of the internal display, select
Int. Display. -orTo set the contrast of the external display, select
Ext. Display.

Setting Text Size

3 Scroll left or right to set the contrast.

To set the size of the text on the internal display:

Setting the Menu View

1 From the main menu, select Settings >
Display/Info > Text Size.
2 Select the option you want:
• Zoom — 11 characters per line
• Standard — 14 characters per line
• Compressed — 18 characters per line

You can set the items on your main menu and Java
applications menu to appear as large icons or a
list:
1 From the main menu, select Settings >
Display/Info > Menu View. -orFrom the main menu: Press m. Select Main
Menu Setup > Menu View.
2 To choose a list, select List View. -or-

138

Airplane Mode —Temporarily Turning Off Calls
To choose large icons, select Icon View.

Setting the Backlight

To set your phone so that it cannot make or receive
phone calls, Direct Connect calls, Group Connect
calls, or Talkgroup calls; or transfer data:

A backlight lights the display and keypad when you
make or receive a call, open or close the flip, or
press keys or buttons.

1 From the main menu, select Settings >
Advanced > Airplane Mode.
2 Set this option to On.

To control how long the backlight stays on:

This icon U appears.

1 From the main menu, select Settings >
Display/Info > Backlight > Backlight.
2 Select the number of seconds you want the
backlight to stay on. -or-

Note: Pressing p for more than 5 seconds also
turns on Airplane mode.

Select Off if you never want the backlight on.
To set the keypad backlight to light up only in low
light conditions:
1 From the main menu, select Settings >
Display/Info > Backlight > Sensor.
2 Set this option to On.

Airplane Mode —Temporarily
Turning Off Calls
Sometimes you may want to have your phone on,
but turn off its ability to make and receive calls,
such as when you are on an airplane.

To restore your phone’s ability to do all these
things:
Set this option to Off.

Using Settings
Settings contains many submenus that let you
customize your phone.
For information on applying groups of settings to
your phone together, see “Profiles” on page 144.

Display/Info Features
The Display/Info menu controls how the keypad
and display appear:
• Wallpaper — changes the wallpaper that
appears on the idle screen.

139

Customizing Your Phone
• Palette — changes the color scheme of the
display.
• Text Size — sets the size of text on the display.
• Home Icons — controls whether main menu
icons appear on the idle screen.
• Backlight — controls backlight illumination.
• Clock — controls whether the time and date
appear on the idle screen; sets time and date
format; sets year.
• Menu View — controls whether the items on
your main menu and Java applications menu
appear as large icons or a list.
• Large Dialing — sets large digits to appear on
the idle screen when you enter a number.
• Contrast — sets the contrast of the display.
• Language — sets the language that your phone
displays.

Phone Calls Features
The Phone Calls menu controls how your phone
handles phone calls:
• Set Line — sets phone line 1 or phone line 2 as
the active line for outgoing calls.
• Any Key Ans — If this feature is on, you can
answer calls by pressing any key on the keypad.
140

• Auto Redial — sets your phone to automatically
redial calls you make when the system is busy.
• Call Waiting — See “Call Waiting” on page 56.
• Auto Ans — sets your phone to automatically
answer an incoming call after a specified
number of rings. When this feature is on, the
phone answers by connecting you to the caller;
it does not send the call to voice mail, unless
you are out of coverage or on the line.
• Flip Activation — See “Setting Flip Actions” on
page 59.
• Minute Beep — causes a beep to sound every
minute of an active call.
• Call Duration — causes the duration of a call to
appear on the display when the call ends.
• TTY — See “Making TTY Calls” on page 62.
• Notifications — See “Message Notifications” on
page 71.
• Java App Control — If you have installed a
Java application that answers phone calls, this
setting lets you turn that application on.

Using Settings

DC/GC Options Features
The DC/GC Options menu controls how your
phone handles Direct Connect calls, Group
Connect calls, and Talkgoup calls:
• Tkgrp Silent — controls whether you hear your
Talkgroup calls. See “Turning off Talkgroup
Calls” on page 29.
• Tkgrp Area — lets you define your Talkgroup
area.
• One Touch DC — See “Setting One Touch
Direct Connect®” on page 58.
• Alert Type — controls how your phone notifies
you when you receive Direct Connect calls,
Group Connect calls, and Talkgoup calls.

Personalize Features
The Personalize menu makes main menu items
easier to access.
• Menu Options — Reorder Menu lets you
change the order of the items on the main menu
by grabbing and moving them; Add/Remove
Apps lets you create a shortcut to a Java
application on the main menu.
• Up Key — sets the main menu item you access
when you scroll up from the idle screen.

• Down Key — sets the main menu item you
access when you scroll down from the idle
screen.
• Left Key — sets the main menu item you access
when you scroll left from the idle screen.
• Right Key — sets the main menu item you
access when you scroll right from the idle
screen.
• Center Key — sets the main menu item you
access when you press O from the idle screen.
• Left Sftkey — sets the main menu item you
access when you press the left option key from
the idle screen.
• Right Sftkey — sets the main menu item you
access when you press the right option key from
the idle screen.
• Power Up — sets the main menu item you see
when you power on your phone. To set the idle
screen to be the first thing you see when you
power on your phone, select Default Ready.

Volume Features
The Volume menu sets the volume of sounds your
phone makes:
• Line 1 — sets ringer volume for phone line 1.
• Line 2 — sets ringer volume for phone line 2.
141

Customizing Your Phone
• Messages — sets the volume of message
notifications and Datebook reminders.
• Earpiece — sets the volume of sound coming
out of the earpiece.
• Speaker — sets the volume of sound coming
out of the speaker.
• Keypad — sets the volume of sound associated
with pressing keys and buttons.
• Java Earpiece — sets the volume of sound
associated with Java applications coming out of
the earpiece.
• Java Speaker —sets the volume of sound
associated with Java applications coming out of
the speaker.
• Data — sets the volume of sounds that notify
you that you are receiving a circuit data call.

Security Features
The Security menu lets you turn security features
on and off and change passwords:
• Phone Lock —turns on a feature that locks your
phone: Lock Now takes effect immediately;
Auto Lock takes effect when your phone is
powered off and then on. An unlock code is

142

•
•
•
•

required to enable this feature, to unlock the
phone, and to set a new unlock code. Contact
Nextel Customer Care for your default unlock
code.
Keypad Lock — locks the phone’s keypad,
either immediately or automatically after a set
period of inactivity.
SIM PIN — enables and disables your phone’s
SIM PIN security feature. See “Turning the PIN
Requirement On and Off” on page 13.
GPS PIN — enables and disables your phone’s
GPS PIN security feature. See “Setting the GPS
PIN Security Feature” on page 126.
Change Passwords — changes your phone
unlock code, security code, SIM PIN, and GPS
PIN.

Advanced Features
The Advanced menu contains advanced and rarely
used Settings features.
• Alert Timeout — sets the amount of time a tone
continues to sound when you receive a
message notification, call alert, or Datebook
reminder.
• Headset/Spkr — sets headset option. See
“Using a Headset” on page 151.

Using Settings
• Disco Lights — sets the lights in the external
display to light up when a musical ring tone
sounds.
Note: Some musical ring tones you download to
your phone may not activate disco lights.
• Connectivity — Network ID sets the phone’s
network IDs and their roaming options under the
direction of Nextel Customer Care; Master
Reset lets Nextel Customer Care reset your
service in the event of a security or provisioning
problem.
• Reset Defaults — Reset Settings returns all
settings to their original defaults; Reset All
returns all settings to their original defaults and
erases all stored lists. Use only under the
direction of Nextel Customer Care.
• Return to Home — controls how long the recent
calls list displays after calls.
• Airplane Mode — prevents your phone from
making or receiving phone calls, Direct Connect
calls, Group Connect calls, or Talkgroup calls; or
transferring data.
• Baud Rate — sets the baud rate at which your
phone communicates with a laptop computer,
PC, or similar device.

143

Profiles

Viewing Profiles

A profile is a group of settings saved together so
that you can apply them to your phone easily.

To view the profiles stored in your phone:

A profile contains these settings:
• Ring Tones — sets all options described in
“Ring Tones” on page 67, except assigning ring
tones to Contacts.
• Display/Info — sets Wallpaper, Color Palette,
Text Size, and Backlight options. See
“Display/Info Features” on page 139.
• Phone Calls — sets Set Line and Auto Ans
options. See “Phone Calls Features” on page
140.
• Volume — sets all options described in “Volume
Features” on page 141.
• Call Filter — controls which calls, call alerts,
and message notifications your phone responds
to. See “Setting Call Filtering” on page 147.
• Advanced — sets headset option. See “Using a
Headset” on page 151.
Your phone arrives with pre-set profiles. You can
also create your own profiles.

144

1 From the main menu, select Profiles.
2 Scroll to the profile you want to view.
Tip: The profile that is currently in effect on your
phone has a checkmark next to it.
3 Press A under View.
4 Scroll to view settings.

Switching Profiles
To apply a profile to your phone:
1 From the main menu, select Profiles.
2 Scroll to the profile you want to apply.
3 Press O.
The profile you selected is now in effect.

How Changing Settings
Affects Profiles
Many of the settings contained in profiles can be
set without switching or editing profiles — for
example, by selecting Settings or Ring Tones to
set options, or by setting the volume of the phone’s
ring using the volume controls.

Temporary Profiles
When you do this, your phone either:
• Updates the profile in effect to reflect these
changes, without notifying you -or• Creates a temporary profile that contains these
changes
To set your phone to create a temporary profile
that contains changes you make to settings:
1
2
3
4

From the main menu, select Profiles.
Press m.
Select Setup > Temp Profile.
Set this option to On.

To set your phone to update the profile in effect to
reflect any changes you make to settings:
Set Temp Profile to Off in step 4.

Temporary Profiles
If your phone is set to create temporary profiles, a
temporary profile is created when you make
changes to settings without switching or editing
profiles.
A temporary profile is based on the profile in effect
when you made the changes, but reflects the
changed settings. Making more changes further
updates the temporary profile, for as long as it is in
effect.

A temporary profile stays in effect until you switch
profiles, power off your phone, or delete it (or the
profile it is based on) from the list of profiles.
If you do not store a temporary profile, it is deleted
when you switch profiles or power off your phone.
A temporary profile is automatically given the same
name as the profile it is based on, but with an
asterisk (*) in front of it.
When you view a temporary profile’s settings, the
options that differ from the profile it is based on
have an asterisk in front of them.

Storing a Temporary Profile
To store a temporary profile as a new profile:
1
2
3
4
5

From the main menu, select Profiles.
Scroll to the temporary profile.
Press m.
Select Store As New.
Enter the name you want to give the profile.
When you are finished, press O.

To overwrite the profile the temporary profile is
based on:
1 From the main menu, select Profiles.
2 Scroll to the temporary profile.
3 Press m.
145

Profiles
4 Select Store Changes.
The temporary profile is stored with the name of
the profile it is based on. The profile it is based on,
as it existed before you made changes to settings,
is gone.

Creating Profiles
1 From the main menu, select Profiles.
2 Select [New Profile]. -orScroll to any profile. Press m. Select New.
3 Enter the name you want to give the profile.
When you are finished, press O.
4 If you want to base this profile on an existing
profile: Select Copy from. Select the profile you
want to base this profile on. If you do not choose
a profile to copy from, the new profile is based
on a default profile.
5 Press A under Create.
6 Scroll through the list of options and set their
values.
7 Press A under Done.

Editing Profiles
1 From the main menu, select Profiles.
2 Scroll to the profile you want to edit.
146

3 Press m.
4 Select Edit.
5 Scroll through the list of options and set their
values.

Deleting Profiles
To delete a profile:
1 From the main menu, select Profiles.
2 Select the profile you want to delete.
Note: A temporary profile is automatically
deleted when the profile it is based on is
deleted.
3 Press m.
4 Select Delete.
5 Press O or press A under Yes to confirm.
To delete all profiles:
1
2
3
4

From the main menu, select Profiles.
Press m.
Select Delete All.
Press O or press A under Yes to confirm.

Setting Call Filtering

Setting Call Filtering
The call filtering setting in each profile lets you
control which calls, call alerts, and message
notifications your phone notifies you of, and which
it ignores.
To set call filtering:
1 While setting options for a profile, select Call
Filter.
2 To set filtering options for phone calls, select
Phone.
• Off sets your phone to notify you of all phone
calls.
• All sets your phone to ignore all phone calls.
• All Contacts sets your phone to notify you
only of phone calls from numbers stored in
Contacts.
• Some Cntcs sets your phone to notify you
only of phone calls from numbers you select
from Contacts.
3 If you set the Phone option to Some Cntcs,
select up to 5 Contacts entries that contain
phone numbers you want to be notified of calls
from.
When you are finished, press A under Done.
4 To set filtering options for Direct Connect calls
and Talkgroup calls, select DC/GC.

• Off sets your phone to notify you of all Direct
Connect calls and Talkgroup calls.
• On sets your phone to ignore all Direct
Connect calls and Talkgroup calls.
5 To set filtering options for Group Connect calls,
select Group.
• Off sets your phone to notify you of all Group
Connect calls.
• On sets your phone to ignore all Group
Connect calls.
6 To set filtering options for call alerts, select
Alerts.
• Off sets your phone to notify you of all call
alerts.
• On sets your phone to ignore all call alerts.
7 To set filtering options for message notifications,
select Notifications.
• Off sets your phone to notify you of all
messages.
• Voice Messages sets your phone not to
sound a tone or vibrate when you receive
voice messages.
• Text Messages sets your phone not to sound
a tone or vibrate when you receive text
messages.
• All sets your phone not to sound a tone or
vibrate when you receive any message.
147

Profiles
Note: When you receive a type of message you
have set not to sound a tone or vibrate,
the message notification screen appears
as usual.
8 Press A under Done.

148

Shortcuts
Shortcuts lets you access most menu options by
pressing a number on your keypad (1 through 9) or
saying the voice name of the shortcut. You create
the shortcut and then use it to take you to that
screen any time.

Creating a Shortcut
Note: When you receive your phone, all number
keys may already be assigned to
shortcuts. If this is the case, you can
create new shortcuts by deleting or
replacing existing shortcuts.
1 Go to the menu item you want to create a
shortcut for.
For example, if you want to create a shortcut to
the screen for creating a new Contacts entry:
From the main menu, select Contacts, then
highlight [New Contact].
2 Press and hold m until a confirmation screen
appears.
3 Press O or press A under Yes.
4 Select Key.
5 Press the number key you want to assign to the
shortcut.

6 Press O.
7 If you want to record a voice name for the
shortcut: Select Voice. As directed by the
screen prompts, say and repeat the name you
want to assign to the number. Speak clearly into
the microphone.
8 Press A under Done.
9 If the number key you chose is already assigned
to a shortcut, a prompt appears asking if you
want to replace the existing shortcut.
Press A under Yes to replace the existing
shortcut. -orPress A under No if you want to keep the
existing shortcut and assign another number key
to the shortcut.

Using a Shortcut
If you know the shortcut number:
1 From the idle screen, press m.
2 On your keypad, press the number assigned to
the shortcut.
If you do not know the shortcut number:
1 From the main menu, select Shortcuts.
2 Scroll to the shortcut you want to use. -or-

149

Shortcuts
If you assigned a voice name to the shortcut:
Press and hold t . Say the voice name into
your phone. The shortcut with that voice name is
then highlighted.
3 Press O.

Editing a Shortcut
To change the number assigned to a shortcut:
1
2
3
4
5
6

From the main menu, select Shortcuts.
With any shortcut highlighted, press m.
Select Reorder.
Scroll to the shortcut you want to move.
Press A under Grab.
Scroll to the place where you want the shortcut
to appear.
7 Press A under Insert.
8 Repeat step 4 through step 7 for all the items
you want to move.
9 Press A under Done.
To change the number or voice name assigned to
a shortcut:
1 From the main menu, select Shortcuts.
2 Highlight any shortcut.
3 Press A under Edit.
150

4 With Key or Voice highlighted, press O to
change assignments.

Deleting Shortcuts
To delete a shortcut:
1
2
3
4
5

From the main menu, select Shortcuts.
Scroll to the shortcut you want to delete.
Press m.
Select Delete.
Press O or press A under Yes to confirm.

To delete all shortcuts:
1
2
3
4

From the main menu, select Shortcuts.
With any shortcut highlighted, press m.
Select Delete All.
Press O or press A under Yes to confirm.

Using a Headset

Using a Remote PTT Button

If you use a headset or similar device with your
phone, you can set your phone to send incoming
sound to the headset only, or to the headset and
the speaker at the same time:

If you are using a headset or other accessory with
a remote PTT button, you can use the remote PTT
button for phone calls, Direct Connect calls, Group
Connect calls, and Talkgroup calls.

1 From the main menu, select Settings >
Advanced > Headset/Spkr.
2 Select HdsetOnly to send incoming sound to
the headset only. -or-

For phone calls, use the remote PTT button to
answer calls, switch between calls, and end calls.
Hold the remote PTT button for less than 2
seconds to answer calls and switch between calls.
Hold the remote PTT button for more than 2
seconds to end calls.

Select Hdset&Spkr to send incoming sound to
the headset and ring tones to the speaker.
Note: If you are using your phone with a
headset, and you have the Flip to End
option set to On, closing your flip sends
incoming sound to the headset and does
not end the call. See “Setting Flip Actions”
on page 59.

Attaching a Headset

For Direct Connect calls Group Connect calls, and
Talkgroup calls, use the remote PTT button as you
would the PTT button on your phone.
Note: When using a headset, the PTT button on
your phone works the same way as when
you are not using a headset. Direct
Connect, Group Connect, and Talkgroup
sounds will be heard through the headset.

1 Lift the audio jack cover.
2 Insert the headset connector firmly into the
audio jack. You may have to rotate the headset
connector until it fits securely into the audio jack.

151

Nextel® Customer Care

Or, call us at 1-800-639-6111 or dial 611 from your
Nextel phone.

There are a number of features available with your
Nextel service and your new i836 phone, so you
may be overwhelmed at first. Relax! Nextel
Customer Care is here to help.

• Should you need help with or have questions
about your phone’s features or operation, please
contact us from a landline phone, so that we can
walk through your phone’s features with you.
• In accordance with Nextel’s Authorized Contact
Policy, you will need to supply account specific
information to validate that you are authorized to
receive information about and make changes to
the account. At minimum, we ask that you have
your Personal Telephone Number (PTN) and
Account number ready when you call. This will
better able us to provide you with the highest
level of service possible.

Domestic Customer Care
Visit nextel.com for a variety of Customer Care
services:
• Customer Support — provides helpful
instructions on phones and services, service
and repair options, product user guides,
interactive product and service tutorials, phone
software upgrades, and answers to frequently
asked questions.
• My Nextel — provides access to your account
so you can pay bills online, add phones to your
account, reset your voicemail password and
much more.
• Contact Us — If at any time you need online
assistance with billing, product information,
order status, or related matters, click on Contact
Us. A variety of ways to contact us are available
to you so that we can help answer your specific
questions. Every effort will be made to address
your inquiry within 24 hours.
152

Nextel Worldwide® Customer
Care
When traveling outside of the U.S. and Canada,
call +1 (360) 662-5202 for your Customer Care
service needs. This customer care number is
toll-free from your Nextel phone.
International coverage, rates, and other
information is available on nextel.com.

Nextel® Terms and
Conditions of Service
IT IS IMPORTANT THAT YOU READ THIS
ENTIRE AGREEMENT CAREFULLY. This
wireless service agreement (the “Agreement”),
consisting of these Terms and Conditions and the
Plan Information is an agreement between you
individually or, if a business, your business entity or
corporation (“Customer”), and the Nextel local
operating affiliate authorized to provide service in
the geographic region in which Customer’s billing
address is located (“Nextel”). Should there be any
conflict between this Agreement and the terms and
conditions of the current Service Agreement or
Subscriber Agreement or other agreement
between Customer and Nextel covering the
Equipment (as defined below) accompanying this
User’s Guide, the terms and conditions of the
current Service Agreement or Subscriber
Agreement or other agreement will control.
Customer represents that (1) he or she is at least
18 years of age and is legally competent to enter
into this Agreement; (2) if acting on behalf of an
entity, he or she is fully authorized to bind the
entity; (3) if acting on behalf of a corporation, the
execution of this Agreement has been authorized
by all necessary corporate actions. These services
may include, but are not limited to, wireless calling,

Direct Connect® walkie-talkie services, Nationwide
Direct Connect® walkie-talkie services, Group
Connect® walkie-talkie services, “Wireless Data
Services” (including, but not limited to, wireless
web services, email services, text messaging,
multimedia messaging and other mobile
messaging services), and other related services
and features. Together, the services selected by
Customer make up Customer’s “Service Plan” and
are collectively referred to in this Agreement as the
“Service” provided to Customer. Service is
accessible to Customer through the telephone,
data, email or messaging code or number(s) or
email address(es) (collectively, the “Number(s)”)
assigned to Customer’s account. This Agreement
also governs the purchase and or use of
Customer’s cellular phone (“Phone”), BlackBerry®,
radio equipment and all other related equipment or
devices and the software applications loaded on
any of the same used in connection with the
Service (“Equipment”). This Agreement governs
the entire relationship between Customer and
Nextel and supersedes all earlier versions of any
agreement between Customer and Nextel.
Customer acknowledges receipt of detailed
information (“Plan Information”) for each Service
selected by Customer. ALL PLAN INFORMATION
IS MADE PART OF THIS AGREEMENT AND
SHOULD BE CAREFULLY REVIEWED BY
CUSTOMER. If Plan Information conflicts with this
153

Nextel® Terms and Conditions of Service
Agreement, this Agreement shall govern. IN
CONSIDERATION OF THE PAYMENTS AND
THE MUTUAL COVENANTS AND CONDITIONS
SET FORTH IN THIS AGREEMENT, NEXTEL
AND CUSTOMER AGREE AS FOLLOWS:
1. ACCEPTANCE OF THIS AGREEMENT Customer will have accepted and be bound by this
Agreement if Customer (1) provides Nextel with a
written or electronic signature; (2) otherwise
indicates electronically that Customer accepts; or
(3) activates Service through the Equipment.
Creditworthiness of Customer - Customer must
complete a credit application (“Credit Application”)
before Service may be provided to Customer. THIS
AGREEMENT SHALL NOT BE EFFECTIVE
UNTIL NEXTEL APPROVES CUSTOMER’S
CREDIT APPLICATION AND OTHERWISE
ACCEPTS THE AGREEMENT. Customer
acknowledges that Nextel will rely on the credit
information furnished by Customer (“Credit
Information”) and Customer’s credit history to
determine whether to provide Service to Customer.
Customer consents to Nextel’s requests for and
verification of Customer’s bank references and
authorizes Nextel to assess Customer’s
creditworthiness from time to time by contacting
standard commercial credit reference services.
Customer represents and warrants that all Credit
Information is current, complete and accurate.
154

Nextel may require Customer to update its Credit
Information from time to time, and Customer
agrees to notify Nextel immediately of any change
to its Credit Information. NEXTEL MAY, AT ANY
TIME, TERMINATE THE SERVICE OF ANY
CUSTOMER THAT DOES NOT PROVIDE
CURRENT, COMPLETE AND ACCURATE
CREDIT INFORMATION. Nextel may, at any time
in its sole discretion, place restrictions on
Customer’s use of Service, including but not limited
to, a limitation on the amount of charges Customer
may incur with respect to any Number. In this
event, Nextel shall provide reasonable notice to
Customer. Customer acknowledges that Nextel
may provide Customer’s payment history and other
billing/charge information regarding the Service or
Equipment to any credit reporting agency or
industry clearinghouse.
Deposits - Nextel may, at any time in its sole
discretion, require a deposit (“Deposit”) from
Customer to be held as a guarantee of payment.
Customer grants to Nextel a security interest in any
Deposit to secure all current or future amounts
owed to Nextel. The Deposit may be mixed with
other funds and will not earn interest, except as
required by applicable law. Customer may not use
the Deposit to pay Customer’s bills or to extend
payment. Nextel may, at any time, determine that
Customer’s Deposit is insufficient and, upon notice
to Customer, require an increase in the Deposit to

the extent permitted by law. In this event,
Customer must either furnish the increased
Deposit to Nextel within a reasonable time of its
receipt of notice or terminate the Agreement during
this period without incurring any liability for early
termination. If Customer does not furnish Nextel
with the increased Deposit amount or terminate the
Agreement and pay to Nextel all amounts
Customer owes to Nextel in a timely manner,
Nextel may terminate the Agreement and
Customer shall be liable to Nextel for early
termination in accordance with Section 7 below.
Nextel will apply the Deposit against any amount
owed to Nextel at the end of the first billing cycle
following the date that is one year from when
Nextel received the deposit (“Application Date”), or,
if earlier, upon termination of the Agreement or
such other time as required by law. Nextel will
return the Deposit (or any remaining balance) to
Customer within ninety (90) days (or such shorter
period as may be required by law) after termination
of the Agreement. After the Application Date and
upon Customer’s request, Nextel will return to
Customer within thirty (30) days of such request
any balance remaining on the Deposit. Deposits
will be returned to Customer, in whole or in part, at
Customer’s last known address. If required by law,
Nextel will forward to appropriate state authorities
any remaining balance that the postal service is
unable to deliver to Customer.

2. AGREEMENT TERM - The term of this
Agreement for each Number has been provided to
the Customer and shall begin on the date
Customer accepts the Agreement in accordance
with Section 1 above, and, except as provided
elsewhere in this Agreement, shall end thirty (30)
days after either Nextel or Customer gives notice of
its intent to terminate. CUSTOMER MAY BE
REQUIRED TO COMMIT TO A FIXED ONE OR
TWO-YEAR MINIMUM TERM (“MINIMUM
TERM”), DEPENDING ON: (1) THE SERVICE
PLAN OR SERVICE FEATURES SELECTED; (2)
THE EQUIPMENT PURCHASE PRICE PAID BY
CUSTOMER; OR (3) CUSTOMER’S
PARTICIPATION IN A PROMOTION. CUSTOMER
MAY ALSO BE REQUIRED TO COMMIT TO A
NEW MINIMUM TERM IF CUSTOMER CHANGES
SERVICE PLANS OR UPGRADES EQUIPMENT
DURING ANY EXISTING TERM OR MINIMUM
TERM. IF CUSTOMER IS SUBJECT TO A
MINIMUM TERM, CUSTOMER SHALL
PURCHASE SERVICE FOR THE FULL TERM
AND, UNLESS OTHERWISE PROVIDED IN THIS
AGREEMENT, PAY DAMAGES TO NEXTEL (AS
DISCUSSED IN SECTION 7 BELOW) IF THE
AGREEMENT IS TERMINATED BEFORE
COMPLETION OF THE MINIMUM TERM.
Customer will not be liable to Nextel for early
termination if service is terminated under the
applicable return policy. Information about Nextel’s
155

Nextel® Terms and Conditions of Service
return policy, if applicable, will be made available to
Customer at the place of sale and will become a
part of this Agreement. Nextel may extend the
Minimum Term by any period of time during which
Service was suspended to Customer or during time
on a seasonal Service Plan. Upon completion of
the term, this Agreement shall automatically renew
on a month-to-month basis. Nextel may, in its sole
discretion, decide not to renew this Agreement at
any time before completion of the term or any
renewal period.
3. CHANGES TO AGREEMENT - SUBJECT TO
APPLICABLE LAW, NEXTEL MAY, AT ANY TIME
IN ITS SOLE DISCRETION, MODIFY ANY OF
THE TERMS AND CONDITIONS OF THIS
AGREEMENT, INCLUDING BUT NOT LIMITED
TO THE RATES IT CHARGES TO CUSTOMER.
NEXTEL WILL PROVIDE NOTICE TO
CUSTOMER OF ANY MATERIAL
MODIFICATION. If the modification is material and
adverse to Customer (e.g., the modification
increases the monthly Service Plan rates charged
to Customer or decreases the number of minutes
included in the Customer’s monthly Service Plan)
and Customer does not agree to accept the
modification, Customer may terminate this
Agreement without incurring any liability to Nextel
for early termination by notifying Nextel within sixty
(60) calendar days after the effective date of the
modification. The effective date of the modification
156

will be set forth in the written notice provided to
Customer. If Customer does not terminate the
Agreement during the sixty (60) day period,
Customer will have agreed to accept the
modification and the modification shall have
retroactive effect to its effective date.
4. USE OF SERVICE OR EQUIPMENT Customer shall not use the Service or the
Equipment in any unlawful manner (including, but
not limited to, use in any aircraft or motor vehicle
where prohibited by law, ordinance, or regulation),
or in a manner that may be abusive, harassing,
threatening or fraudulent. Customer is solely
responsible for all content transmitted using the
Service or the Equipment and shall not use the
Service or Equipment to communicate any (1)
harassing, threatening, defamatory, pornographic
or obscene messages; (2) unsolicited commercial
messages; or (3) unsolicited commercial and/or
bulk text or SMS messages. Customer shall not
use the Service or Equipment in a manner that
could result in damage or risk to the business,
reputation, properties, or services of Nextel or to
Nextel’s subscribers, third parties or to the public
generally. Accordingly, by way of example,
Customer shall not attempt to gain unauthorized
access to the Service or any account on the
Service, use the Service to infringe the copyright of
another, or upload or transmit any “virus”, “worm”
or other malicious code. Customer shall not

modify, disassemble, deinstall or alter the
Equipment in any manner, except in accordance
with the use instructions accompanying the
Equipment. Customer may not resell or lease the
Service or the Equipment to any other person or
party.
Change in Service/Number - Any change in the
Service or the Equipment may require additional
programming or Equipment or changes to
Numbers assigned to Customer. Customer may be
assessed a programming fee in connection with
any change requested by Customer. Nextel may,
at any time, change or remove any Number
assigned to Customer when such change is
reasonably necessary in the conduct of Nextel’s
business. Customer acknowledges that Customer
has no proprietary or ownership rights or interest in
Customer’s Number(s) and cannot acquire such
rights or interest through usage, publication or
otherwise. Customer may not assign its Number to
any other Equipment and shall not program any
other Number into its Equipment. If wireless
number portability becomes available in
Customer’s Service Area, Customer may request
that its Phone number(s) be ported to another
service provider. Upon such request, all amounts
then owed to Nextel (including damages for early
termination and any amounts that appear on the

final invoice) shall become immediately due and
payable, and Customer’s failure to provide timely
payment to Nextel could delay Nextel’s facilitation
of Customer’s request.
Number GuardSM - If Customer selected Number
GuardSM , there may be a delay in porting of
Customer’s telephone number(s) to another carrier
while Customer’s permission for porting is sought
by Nextel. Number GuardSM is a free service that
can be removed at any time by contacting Nextel at
1-800-639-6111.
5. WIRELESS DATA SERVICES - Wireless Data
Services consist of applications such as email,
data, information and other wireless Internet
services (“Online Applications”). Customer
acknowledges that no guarantee or assurance
exists that the Online Applications will be
compatible, or, if currently compatible, will continue
to be compatible, with Nextel’s network or with
Customer’s Equipment or Service. Nextel does not
endorse any Online Application, even if currently
compatible with Nextel’s network or with
Customer’s Equipment or Service. Nextel may, at
any time in its sole discretion, disable or
discontinue any Online Application for any reason.
Use of Wireless Data Services requires Internet
compatible Equipment, and is subject to applicable
storage, memory or other Equipment limitations.

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Nextel® Terms and Conditions of Service
Only certain Internet sites may be accessed by
Customer, and certain Wireless Data Services may
not be available in all areas where Service is
provided.
Content - Customer may, from time to time, access
through Wireless Data Services statements,
opinions, graphics, photos, music, services and
other information (“Content”), including Content
provided by third parties. Customer acknowledges
that Nextel offers no guarantee or assurance
regarding the accuracy, completeness,
appropriateness or utility of the Content. Customer
also acknowledges that Nextel does not publish
and is in no way responsible for any Content that is
provided by third parties. Customer also may
establish contact with third parties through
Wireless Data Services. Nextel is not responsible
for the actions of third parties contacted by
Customer, whether such contact was initiated by
Customer or was brought about through an
embedded link on the Equipment. Content
providers and others have copyright and other
proprietary interests in certain Content. Customer
shall not, and will not permit others, to reverse
engineer, reproduce, broadcast, distribute, sell,
publish, commercially exploit or otherwise
disseminate any Content in any manner without
the prior written consent of Nextel, the Content
providers, or others with proprietary interests in
such Content, as applicable. Customer’s use of the
158

Content is strictly limited to the Customer’s own
use solely in connection with the Equipment.
Customer will be required to cease using the
Content if Customer fails to comply with this
Section 5 or any part of this Agreement.
Network Security - Nextel may take any action that
it deems necessary to (1) protect its network, its
rights or the rights of its customers and third
parties; or (2) optimize or improve its network, its
Services and the Equipment. Customer
acknowledges that such action may include,
without limitation, employing methods,
technologies, or procedures to filter or block
messages sent through Wireless Data Services.
Nextel may, in its sole and absolute discretion, at
any time, filter “spam” or prevent “hacking,”
“viruses” or other potential harms without regard to
any Customer preference.
Application Support - Nextel is often not the
developer of Online Applications that are
accessible through Wireless Data Services.
Therefore, if Customer contacts Nextel’s Customer
Care department regarding use of an Online
Application, Customer may be referred to the
customer care department of the developer of the
Online Application, and Nextel shall not be
obligated to support any such Online Application.

6. SERVICE AVAILABILITY - Service is generally
available to Customer when Customer is within the
operating range of the Nextel network or within the
range of a provider with which Nextel has a
reciprocal service arrangement (“Service Area”).
Customer acknowledges that any map, diagram or
other illustration of Customer’s Service Area is only
an estimate and actual service coverage may vary.
CUSTOMER’S SERVICE AREA IS SUBJECT TO
CHANGE AT ANY TIME IN NEXTEL’S SOLE
DISCRETION. Service quality and availability
within Customer’s Service Area is also affected by
conditions Nextel does not control, including the
Equipment, problems associated with
interconnecting carriers, power failures, “viruses”,
obstructions such as buildings or trees, tunnels,
atmospheric, geographic or topographical
conditions and other conditions. Service also may
be limited or temporarily unavailable due to system
capacity limitations or system repairs or
modifications. Nextel also may be required during
public safety emergencies or when system
capacity is otherwise limited to limit access to the
Nextel network for those customers that are not
then using the Service and connected to the
network in order to facilitate communications by
public safety organizations such as police and fire
departments. In this event, customers that have
priority access Service as part of their Service Plan
will be given access to the Nextel network before

Nextel’s non-priority access customers. Nextel will
not complete calls to 900, 976 or similar numbers
for pay-per-call services. Caller identification
information may not be available for all incoming
calls. International calling may be blocked.
7. RATES AND CHARGES - Customer shall pay in
full all charges for Services provided under this
Agreement and any Service Plan that becomes
part of this Agreement, including monthly service
charges, usage charges, taxes, assessments and
any additional fees or charges imposed on
Customer or on Nextel and associated with the
Service or the Equipment. Customer is responsible
for all charges or purchases associated with
Customer’s Number and Equipment whether or not
Customer was the user of the Service or
authorized its use. If Customer fails to pay any
amounts when due under this Agreement,
Customer shall be in default and Nextel shall be
entitled to exercise any remedies available to it
under this Agreement or at law or in equity.
Service Charges - Customer shall pay all charges
for Services selected by Customer as part of
Customer’s Service Plan, and any additional
Services selected by Customer. Customer’s
Service Plan will be offered at the rates and subject
to the conditions set forth in the Service Plan
Information provided to Customer at the time of
sale. CUSTOMER’S SERVICE PLAN
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Nextel® Terms and Conditions of Service
INFORMATION SHALL BE CONSIDERED PART
OF THIS AGREEMENT. Rates charged to
Customer include monthly access charges and
may include activation and other fees associated
with features such as voicemail and caller
identification. Monthly access charges shall begin
once Customer’s Service is activated, which may
occur before Customer receives the Equipment.
Usage Charges - Depending on the Service Plan
selected, Customer may incur usage charges for
Services such as: wireless calling, Direct
Connect®, Nationwide Direct Connect®, Group
Connect®, Wireless Data Services and other
Services that may be offered from time to time.
Usage charges may vary depending on how,
where and when Customer uses the Service.
Customer may be assessed long distance charges
(including international calling) or other charges for
“toll-free” calls to 800, 866, 877, 888 and other
toll-free numbers. Customer also may be charged
for the use of special Services such as 411
services, operator-assisted calls or call-forwarding.
Airtime charges will be assessed for the entire
period during which a call or Direct Connect®
transmission is connected to the Nextel network. A
wireless call connection begins approximately
when Customer presses the button to initiate an
outgoing call or the phone starts ringing for an
incoming call and ends approximately when the
first party terminates the call. Customer shall be
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responsible for all charges for incoming and
outgoing wireless calls that are answered. A Direct
Connect® or Group Connect® transmission occurs
approximately when Customer presses the button
to initiate a transmission and ends approximately
six (6) seconds after completion of a
communication (i.e., when Customer or another
participant releases the button) to which no
participant responds. Customer initiates a new
Direct Connect® or Group Connect® transmission if
Customer responds more than six (6) seconds
after the other participant completes a
communication. Nationwide Direct Connect® calls
use the Direct Connect® minutes in Customer’s
plan and incur an additional access charge. Airtime
charges for Direct Connect® or Group Connect®
transmissions or Nationwide Direct Connect®
access are charged to the customer that initiates
the transmission and, unless a rate plan includes
unlimited transmissions or access, are calculated
by multiplying the duration of the transmission
(including the six (6) second period referred to
above) by the applicable rate and the number of
participants. Customer will not be charged for
sending or receiving call alert transmissions (“Call
Alerts”), but will be deemed to have initiated a new
Direct Connect® transmission if Customer
responds to a Call Alert, even if Customer
responds within six (6) seconds of receiving the
Call Alert. Text and numeric messaging will be

charged on a per message basis; however,
Customer may elect to purchase a certain number
of messages for a fixed monthly price. Any
messages in excess of Customer’s allotted
messages will be charged at the per message rate.
Depending on the plan, Customer may be charged
on a per kilobyte basis (one megabyte equals 1024
kilobytes and one kilobyte equals 1024 bytes), for
Customer’s use of Wireless Data Services.
Kilobytes may be used for, without limitation,
browsing the Internet, accessing Wireless Data
Services and for reading, sending and responding
to email. Airtime minutes allotted to Customer
under Customer’s wireless calling plan may be
used in connection with certain Wireless Data
Services. CUSTOMERS ARE CHARGED AT
LEAST ONE (1) MINUTE OF AIRTIME FOR ALL
WIRELESS CALLS AND AT LEAST SIX (6)
SECONDS OF AIRTIME FOR ALL DIRECT
CONNECT® TRANSMISSIONS, REGARDLESS
OF LENGTH. AFTER THE INITIAL MINUTE,
AIRTIME CHARGES FOR WIRELESS CALLING
ARE ROUNDED-UP AND BILLED TO THE NEXT
SECOND OR TO THE NEXT MINUTE,
DEPENDING ON CUSTOMER’S SERVICE PLAN.
AFTER SIX (6) SECONDS, DIRECT CONNECT®
TRANSMISSIONS ARE ROUNDED-UP AND

BILLED TO THE NEXT SECOND. DATA USAGE
FOR WIRELESS DATA SERVICES IS ROUNDED
TO THE NEAREST ONE-TENTH (1/10) OF A
KILOBYTE.
Taxes, Fees and Assessments - Customer shall
pay all federal, state, and local taxes and fees that
are imposed on transactions subject to this
Agreement. Customer shall not be responsible for
taxes and fees imposed on Nextel’s net income or
property. Customer shall be responsible for all
taxes and fees (whether imposed upon Customer
or Nextel) that are measured by gross receipts
from sales made to Customer or imposed as a
per-line or per-unit charge. Applicable taxes and
fees include, but are not limited to, the following:
federal, state, and local excise taxes, sales and
transaction taxes, gross receipts taxes, utility
taxes, and statutory 911 fees. If Customer is
eligible for an exemption from any tax or fee,
Customer must provide Nextel with a valid and
properly executed exemption certificate for the
exemption to be effective. Customer shall provide
Nextel with the Primary Place of Use (i.e.,
Customer’s residential street address or primary
business address) for each unit activated on
Customer’s account, and notify Nextel of any
changes in such address. Additional fees and
assessments apply to Customer’s monthly Service
Plan. The charges may change and may vary
depending on where Customer is located. The
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Nextel® Terms and Conditions of Service
charges include, but are not limited to, a Universal
Service Fund assessment and a Telephone Relay
Service fee. Nextel also imposes a Federal
Programs Cost Recovery (“FPCR”) fee that is not a
tax or government mandated, but is kept by Nextel
to recover Nextel’s costs for complying with
Federal Communications Commission (“FCC”)
programs and mandates. The FPCR fee is subject
to adjustment, and Nextel will provide advance
notice to Customer through the “Nextel News”
section of Customer’s bill or a bill insert of any
significant increase in the FPCR fee. Please
consult the current Nextel pricing materials, a sales
consultant or visit http://www.Nextel.com for
information regarding the FPCR fee and the
current amount of the fee. Additional fees may be
added to Customer’s bill to recover Nextel’s costs
for funding government programs or initiatives.
Early Termination Component of Rate Structure Nextel incurs a significant cost in activating Service
to Customer, including a large up-front cost in
offering Equipment to Customer. These costs are
partially recouped over the length of Customer’s
Agreement with Nextel through monthly service
rate charges to Customer, which have been
established in part for this purpose. If Customer
breaches this Agreement or terminates Service for
any reason (including by porting its Phone number
to another service provider), Customer
understands and acknowledges that Nextel will not
162

receive the full benefit of its Agreement with
Customer, in part, because Nextel will not continue
to receive monthly service charges from Customer.
As a result, Nextel shall incur damages that are
difficult, if not impossible, to determine.
THEREFORE, IN THE CASE OF BREACH OR
EARLY TERMINATION OF THE AGREEMENT BY
CUSTOMER, CUSTOMER SHALL PAY TO
NEXTEL, AS LIQUIDATED DAMAGES AND NOT
AS A PENALTY (IN ADDITION TO ALL
AMOUNTS THEN OWED TO NEXTEL), $200
FOR EACH NUMBER ASSIGNED TO
CUSTOMER’S ACCOUNT AS A REASONABLE
ESTIMATE OF THE DAMAGES INCURRED BY
NEXTEL. This is intended to maintain Nextel’s
overall rate at an acceptable level despite
Customer’s early termination and will be assessed
without exception unless otherwise provided in this
Agreement or by applicable law.
Failure to Pay - Customer acknowledges that time
is of the essence with respect to all amounts owed
to Nextel. IF CUSTOMER HAS NOT PAID ITS
MONTHLY INVOICE IN FULL BY THE DUE
DATE, A LATE PAYMENT CHARGE OF UP TO
1.5% PER MONTH (18% ANNUALLY), OR SUCH
LESSER AMOUNT PERMITTED BY LAW, MAY
BE APPLIED TO THE TOTAL UNPAID BALANCE
DUE AND OUTSTANDING. THIS LATE
PAYMENT CHARGE IS ASSESSED TO
RECOVER COSTS FOR CUSTOMER’S FAILURE

TO PAY AND SHALL NOT CONSTITUTE
INTEREST. Nextel’s acceptance of late or partial
payments (even if marked “paid in full” or similar
notations) shall not waive Nextel’s right to collect
the full amount due under this Agreement, plus any
additional amounts charged under this paragraph.
If Nextel obtains the services of a collection or
repossession agency or an attorney to assist in
remedying any breach of this Agreement by
Customer, including but not limited to, Customer’s
nonpayment of charges, Customer shall be liable
for this expense.
Disputed Charges - Customer may dispute only
those charges that Customer believes are the
result of (1) a billing error; (2) a problem related to
Customer’s Service; or (3) dropped calls. To
dispute any charge, Customer must pay all
undisputed amounts when due and submit a
written notice to Nextel within ninety (90) days of
the problem or before the end of the third billing
cycle after the date upon which the problem
occurred, whichever occurs later. CUSTOMER
WAIVES THE RIGHT TO DISPUTE ANY
CHARGES FOR WHICH TIMELY NOTICE IS NOT
PROVIDED TO NEXTEL. Nextel shall resolve all
disputed charges in its sole discretion. If Nextel
determines that an error was made on Customer’s
invoice, Nextel will credit Customer’s account in
the amount of the error. If Nextel determines that a
disputed charge was validly assessed upon

Customer, Nextel will notify Customer and
Customer must furnish the amount to Nextel within
a reasonable period of time; or, if authorized by
Customer, Nextel may instead charge Customer’s
credit card or debit card by any amount that was
validly assessed. If Customer fails to pay any
undisputed amount or, after a reasonable period of
time, fails to pay any amount determined by Nextel
to have been validly assessed upon Customer,
Nextel may exercise any remedies available to
Nextel under this Agreement for non-payment,
including termination of the Agreement. Customer
hereby acknowledges that he or she has read the
explanation of rates and charges set forth in this
Section 7 and understands that these rates and
charges may be assessed upon Customer, to the
extent applicable.
8. BILLING - Nextel shall issue invoices for Service
and for purchases of Equipment. Nextel’s invoicing
cycle is approximately thirty (30) days, but may
change from time to time. The day of the month on
which Customer receives an invoice may vary and
is subject to change. Some billing details may be
provided at http://www.Nextel.com and will not
appear on invoices (except for a fee). Service
charges will be invoiced to Customer in advance or
in arrears, depending on the Service Plan, and
usage charges will be invoiced in arrears.
Customer may be assessed a shipping charge for
Equipment delivered to Customer. Unless
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Nextel® Terms and Conditions of Service
otherwise specified in Customer’s Service Plan,
any unused minutes or other allotted Services
under Customer’s Service Plan will not be carried
over to any other billing cycle. If Customer’s
Service is terminated for any reason (including if
Customer’s Number is ported) before the end of
any billing cycle, no credit or refund will be
provided for unused minutes or other allotted
Services and any monthly service charge will not
be prorated to the date of termination. On
occasion, Customer may be billed for Services in a
month other than the month in which Customer
used the Services, which may result in
higher-than-expected Services charges for the
month in which such Services are billed. The
creation of new cell sites, Nextel’s implementation
of new billing technology, delays in the reporting of
international or other roaming charges between
carriers, and other similar events may result in
such delayed billing. Nextel may bill Customer on
behalf of third party providers of Online
Applications that are accessed by Customer
through the Equipment. Nextel may retain a
percentage of these charges before providing the
balance to the third party provider of such Online
Application.
9. PAYMENTS - Recurring Credit/Debit Card
Payments

164

Customer may pay any amount owed to Nextel by
using a credit or debit card acceptable to Nextel. If
Customer wishes to pay all amounts in this manner
on a recurring basis, Customer must complete a
separate payment enrollment form (“Payment
Form”). Customer acknowledges that upon signing
the appropriate Payment Form, the Payment Form,
including its applicable terms and conditions, will
become a part of this Agreement. Customer shall
promptly notify Nextel of any changes to the credit
or debit card (e.g., if the card is terminated, lost,
stolen or the expiration date changes) or bank
account used for payment. Enrollment is for the
duration of this Agreement unless cancelled earlier
by either Customer or Nextel upon thirty (30) days
advance written notice to the other party.
Specific Form of Payment - Nextel may, at any
time and from time to time, as it deems appropriate
(e.g., following receipt of a dishonored check or
other instrument), demand that Customer make
payment by money order, cashier’s check, or a
similarly secure form of payment. Nextel also may
require at any time in its sole discretion that the
Equipment be purchased for cash only. In this
case, title to the Equipment shall be transferred to
Customer only after receipt by Nextel of a cashier’s
or certified check or other equally secure form of
payment in the amount required by Nextel.

Dishonored Checks - Nextel may charge Customer
up to the highest amount permitted by law for any
check or other instrument tendered by Customer
and returned unpaid by a financial institution for
any reason.
10. SUSPENSION, LIMITATION OR
TERMINATION OF SERVICE OR THIS
AGREEMENT - General - Nextel may limit,
suspend or terminate Customer’s Service or this
Agreement at any time and without providing
notice to Customer if: (1) Customer fails to pay any
charges (including, without limitation, any charges
assessed on behalf of third parties) when due
under this Agreement; (2) Customer behaves in an
abusive, derogatory, or otherwise unreasonable
manner to any Nextel employee, representative or
agent; (3) Nextel has reason to believe that
Customer’s Service is being used in a fraudulent
manner or for an illegal purpose (such as unusual
activity levels or calling patterns); (4) Customer’s
Service is being used in a way that adversely
affects other Customers’ Service or Nextel’s
business operations; (5) Customer provides Credit
Information that is false, inaccurate, dated or
cannot be verified or Customer becomes insolvent
or subject to any proceeding under the Bankruptcy
Code or similar laws; (6) Nextel discovers that
Customer is underage or does not otherwise
possess the capacity or the authorization to enter
into this Agreement; (7) Customer’s use of the

Service or Equipment exceeds limitations or
violates any restrictions placed on Customer’s
account or otherwise breaches this Agreement; or
(8) Nextel, in its sole discretion, believes action is
required to protect its interests or the interests of
Customer or its other customers. NEXTEL SHALL
NOT BE LIABLE TO CUSTOMER OR TO ANY
OTHER PARTY FOR EXERCISING OR FAILING
TO EXERCISE ITS RIGHTS UNDER THIS
SECTION TO LIMIT, SUSPEND OR TERMINATE
SERVICE OR THE AGREEMENT. If Customer’s
Service is subject to fraudulent use, Customer
shall immediately notify Nextel’s Customer Care
department, provide Nextel with any
documentation and information that it requests and
otherwise cooperate with Nextel in the
investigation of such incident. If Nextel terminates
Service to Customer, and Service is not
reconnected within thirty (30) calendar days, all
amounts owed to Nextel (including any damages
for early termination) shall become immediately
due and payable.
Reactivation - Nextel may, but is not required to,
reactivate Service to Customer after Service has
been suspended or terminated in accordance with
the previous subsection. Before Service may be
reactivated, Customer must pay to Nextel all past
due amounts plus a reconnection charge equal to
$25.00 per Number, plus applicable taxes. Nextel
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Nextel® Terms and Conditions of Service
may modify the terms of Service before
reactivating Service to Customer and may require
Customer to provide Nextel with an initial Deposit
or an additional Deposit.
11. RELEASE OF CUSTOMER INFORMATION Privacy - Wireless systems use radio channels to
transmit communications that may be accidentally
or intentionally intercepted. Although federal and
state laws may make it illegal for third parties to
listen in on Customer’s Service, privacy cannot be
guaranteed. NEXTEL SHALL NOT BE LIABLE TO
CUSTOMER OR TO ANY THIRD PARTY FOR
EAVESDROPPING ON OR INTERCEPTION OF
COMMUNICATIONS MADE WHILE USING THE
SERVICE OR THE EQUIPMENT.
911 or Other Emergency Calls - The Service does
not interact with 911 and other emergency services
in the same manner as non-wireless or landline
telephone services. Depending on Customer’s
location, the type of Equipment being used, the
type of equipment being utilized by any applicable
emergency services provider, and the
circumstances and conditions of a particular call,
Customer’s phone number and/or location may not
be identifiable to emergency services providers
and Customer may not be connected to the
appropriate emergency services provider. In
certain circumstances, a 911 call may be routed to
a state patrol dispatcher. Nextel is deploying
166

wireless E911 compatible Equipment that meets
applicable FCC requirements and that is designed
to help public safety authorities locate users of the
Service who make 911 calls. However, E911
service that is compatible with the FCC technical
requirements is not available in all areas, and even
in those areas where it is available, it is not entirely
reliable. Moreover, if Customer’s Equipment is not
GPS-enabled, emergency services personnel may
have much less precise location information about
the Customer, compared to the information
available to them if Customer’s Equipment was
GPS-enabled. The information available to
emergency service providers may also be limited if
Customer’s number or numbers are in the process
of being ported. Customer acknowledges that
E911 service is not available in all areas, is not
completely reliable and is further limited when
using non-GPS enabled Equipment or during the
number porting process. Customer consents to
Nextel’s disclosure of Customer information to
governmental and public safety authorities in
response to emergencies. This information may
include, but is not limited to, Customer’s name,
address, Number, and the location of the user of
the Service at the time of call.
Access, Use and Disclosure of Customer
Information and Communications - Customer
acknowledges and agrees that Nextel may access,
use, and disclose to third parties, any information

whether personally identifying information, or
“customer proprietary network information”
(“CPNI”) within the meaning of 47 U.S.C. § 222
and its implementing regulations (“CPNI
Regulations”) that Nextel collects, possesses or
develops about Customer to: (1) provide Customer
with Equipment, Service, or customer support; (2)
conduct marketing activities in accordance with
applicable law (Customer may opt out of any such
marketing by contacting Nextel); (3) enable
Customer to switch to a new service provider
(either Nextel or another service provider) while
retaining the same phone number; (4) provide
handset-based or network-based geographic
information services via Nextel-provided or third
party software applications; (5) comply with
applicable law; or (6) respond to emergencies.
Customer acknowledges that any information that
identifies Customer (e.g., Customer’s name and
Number) and calls made by Customer may appear
on the equipment or bill of a person or party that
receives Customer’s call. Nextel may access, use,
disclose, record or monitor any communications to
or from Customer or any other person to protect
Nextel’s rights or property or those of other
customers, as permitted by law.

parties the geographic location of Customer’s
Equipment to provide Customer with any
geographic information service which Customer
accesses through the Service or Equipment. If
Customer utilizes any such service and there are
additional users on Customer’s account, Customer
shall clearly, conspicuously, and regularly notify all
individual users of the Service that location
information (i.e., the geographic coordinates of the
Equipment) may be accessed, used, or disclosed
in connection with the Service. For any geographic
information service that is governed by the CPNI
regulations or a similar law, Nextel will provide
Customer with a separate notice and opportunity to
consent to the access, use, and disclosure of
geographic information. CUSTOMER SHALL
HOLD HARMLESS AND INDEMNIFY NEXTEL
AGAINST ANY AND ALL CLAIMS, LOSSES,
EXPENSES, DEMANDS, ACTIONS, OR CAUSES
OF ACTION (INCLUDING ALL ACTIONS BY
THIRD PARTIES) ARISING OUT OF A BREACH
OF CUSTOMER’S OBLIGATION TO NOTIFY
USERS AS SET FORTH IN THIS SECTION OR
CUSTOMER’S USE OF ANY GEOGRAPHIC
INFORMATION SERVICE OR LOCATION
INFORMATION.

Geographic Information Services - Consistent with
the foregoing, Customer acknowledges and agrees
that Nextel or a third party application service
provider may access, use, and disclose to third

12. EQUIPMENT - Customer shall provide Nextel
with an initial payment in the amount required by
Nextel, to be applied towards any amount owed to
Nextel one (1) year from the effective date of the
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Nextel® Terms and Conditions of Service
Agreement. Customer acknowledges that Nextel is
not responsible for the Equipment or its installation.
Nextel is not responsible for the operation, quality
of transmission, or, unless separate maintenance
arrangements have been made between Nextel
and Customer, for maintenance of the Equipment.
Customer further acknowledges that Equipment
purchased from Nextel is not compatible with and
will not support services provided by other wireless
carriers, except for those services provided by an
entity operating compatible iDEN equipment or in
connection with roaming to certain countries
outside of the United States. NEXTEL SHALL NOT
BE LIABLE FOR ANY DAMAGES (INCLUDING
DAMAGE TO THE EQUIPMENT) RESULTING
FROM INSTALLATION OF THE EQUIPMENT BY
CUSTOMER OR ANY THIRD PARTY. UPON
CUSTOMER’S ACCEPTANCE OF DELIVERY OF
THE EQUIPMENT, ALL RISK OF LOSS,
DAMAGE, THEFT, OR DESTRUCTION TO THE
EQUIPMENT SHALL BE BORNE BY THE
CUSTOMER. NO LOSS, DAMAGE, THEFT, OR
DESTRUCTION OF THE EQUIPMENT, IN
WHOLE OR IN PART, SHALL IMPAIR
CUSTOMER’S OBLIGATIONS UNDER THIS
AGREEMENT, INCLUDING, WITHOUT
LIMITATION, CUSTOMER’S RESPONSIBILITY
FOR THE PAYMENT OF SERVICE CHARGES
DUE UNDER THE AGREEMENT.

168

Insurance - Customer may purchase Direct Protect
insurance (“Direct Protect”) to protect Customer
against loss, theft, incidental damage or accidents
involving Customer’s Equipment. However, Direct
Protect is not available for certain Equipment.
Customer acknowledges that Direct Protect
insurance is provided by The Signal
Telecommunications Insurance Services (“Signal”)
and not by Nextel. If Customer selects Direct
Protect coverage, Customer will be assessed a
monthly charge, which Nextel will remit to Signal
on Customer’s behalf. Any requests for information
or claims regarding Direct Protect shall be directed
to Signal. Customer acknowledges that a summary
of coverage is available at www.nextel.com, which
information is also available by calling Signal at
1-888-352-9182.
Lost or Stolen Equipment - If Customer’s
Equipment is lost or stolen, Customer agrees to:
(1) notify Nextel within two calendar days by calling
Nextel’s Customer Care department; (2) provide
Nextel with any documentation and information
that it requests; and (3) otherwise cooperate with
Nextel in the investigation of such incident.
13. DISCLAIMER OF WARRANTIES - NEXTEL
MAKES NO REPRESENTATIONS OR
WARRANTIES, STATUTORY, EXPRESS OR
IMPLIED, INCLUDING, WITHOUT LIMITATION,
ANY WARRANTY OF MERCHANTABILITY,

FITNESS FOR A PARTICULAR PURPOSE, TITLE
OR NON-INFRINGEMENT CONCERNING
CUSTOMER’S SERVICE OR THE EQUIPMENT.
NEXTEL DOES NOT AUTHORIZE ANYONE TO
MAKE ANY REPRESENTATION OR WARRANTY
ON ITS BEHALF, AND CUSTOMER SHOULD
NOT RELY ON ANY SUCH STATEMENT(S). ANY
STATEMENTS MADE IN PACKAGING,
MANUALS OR OTHER DOCUMENTS, OR BY
ANY NEXTEL EMPLOYEES, AGENTS OR
REPRESENTATIVES, ARE PROVIDED FOR
INFORMATIONAL PURPOSES ONLY AND NOT
AS WARRANTIES BY NEXTEL OF ANY KIND.
CUSTOMER ASSUMES ALL RESPONSIBILITY
FOR USE OF THE SERVICE AND THE QUALITY
AND PERFORMANCE OF THE EQUIPMENT.
CUSTOMER ACKNOWLEDGES THAT SERVICE
MAY NOT BE ERROR-FREE AND THAT
INTERRUPTIONS WILL LIKELY OCCUR FROM
TIME TO TIME. NEXTEL DOES NOT
MANUFACTURE THE EQUIPMENT AND ANY
STATEMENT REGARDING THE EQUIPMENT
SHOULD NOT BE INTERPRETED AS A
WARRANTY. THIS SECTION SHALL SURVIVE
TERMINATION OF THIS AGREEMENT.
14. LIMITATION OF LIABILITY AND REMEDIES
FOR BREACH - Nextel shall not be liable for: (1)
any deficiency in the Service, including, but not
limited to, mistakes, omissions, interruptions
(including, among others, interruptions caused by

Equipment or facilities failure or shortages), errors,
failures to transmit, delays or defects, network
problems, lack of coverage or network capacity,
dropped calls, inability to access the Service or
inability to place or receive calls or problems of
unauthorized access; (2) the unavailability or any
failure or delay in delivery of the Equipment or the
cancellation of any orders of Equipment by the
manufacturer; (3) any suspension or termination of
Service by Nextel or any other action taken by
Nextel in its sole discretion intended to protect the
Nextel wireless network, systems, and the rights or
property of Nextel, its Customers, or others from
“hacking,” “spamming,” “viruses” or other potential
harms that Nextel believes may adversely impact
its network or systems; (4) the availability or use of
Wireless Data Services, including but not limited
to, the compatibility or use of Online Applications or
Content, whether or not supported by Nextel, or
any contact with third parties through the use of
Wireless Data Services; (5) any damage or
personal injury allegedly caused by use of the
Equipment or Service; (6) any other damage due
directly or indirectly to causes beyond Nextel’s
control, including, but not limited to, any act or
omission of any carrier or service provider other
than Nextel; or (7) acts of God, acts of public
enemies, acts of the government, acts or failure to
act of Customer, its agents, employees or
subcontractors, fires, floods, epidemics, quarantine
169

Nextel® Terms and Conditions of Service
restrictions, corrosive substances in the air or other
hazardous environmental conditions, strikes,
freight embargoes, inability to obtain materials or
services, commotion, war, terrorism, unusually
severe weather conditions or default of Nextel’s
subcontractors.
WITHOUT LIMITING THE FOREGOING,
NEXTEL’S SOLE LIABILITY FOR SERVICE
DISRUPTION, WHETHER CAUSED BY THE
NEGLIGENCE OF NEXTEL OR OTHERWISE, IS
LIMITED TO A CREDIT ALLOWANCE OF NOT
MORE THAN THE PROPORTIONATE CHARGE
TO CUSTOMER FOR THE PERIOD OF SERVICE
DISRUPTION. EXCEPT AS OTHERWISE SET
FORTH IN THE PRECEDING SENTENCE, IN NO
EVENT SHALL NEXTEL BE LIABLE FOR
ACTUAL DAMAGES OR FOR CONSEQUENTIAL,
INCIDENTAL, SPECIAL OR OTHER INDIRECT
DAMAGES CAUSED BY ITS NEGLIGENCE OR
OTHERWISE, NOR FOR ECONOMIC LOSS,
PERSONAL INJURIES OR PROPERTY DAMAGE
SUSTAINED BY CUSTOMER OR ANY THIRD
PARTIES. IF CUSTOMER IS PROVIDED WITH A
CREDIT ALLOWANCE UNDER THIS SECTION,
NEXTEL SHALL BE SUBROGATED TO ANY AND
ALL RIGHTS THAT CUSTOMER MAY HAVE
AGAINST ANY THIRD PARTY AS A RESULT OF
CUSTOMER’S LOSS OR EXPENSE, INCLUDING
BUT NOT LIMITED TO, ANY RIGHT CUSTOMER
170

MAY HAVE UNDER THE TELEPHONE
CONSUMER PROTECTION ACT. THIS SECTION
14 SHALL SURVIVE TERMINATION OF THIS
AGREEMENT.
UNDER CERTAIN CIRCUMSTANCES, SOME
JURISDICTIONS MAY NOT RECOGNIZE OR
GIVE EFFECT, IN WHOLE OR IN PART, TO
WARRANTY DISCLAIMERS AND/OR
LIMITATIONS OF REMEDIES FOR BREACH;
AND THEREFORE, TO THE EXTENT THAT THE
DISCLAIMER SET FORTH IN SECTION 13 AND
THE LIMITATION OF REMEDIES IN SECTION 14
ARE NOT PERMITTED BY APPLICABLE LAW,
THEY WILL NOT APPLY TO CUSTOMER OR
SHALL ONLY APPLY TO THE EXTENT
PERMITTED BY SUCH APPLICABLE LAW.
15. INDEMNIFICATION - Customer shall
indemnify, defend, and hold Nextel harmless from
any violation by Customer of any applicable law or
regulation. Customer will further indemnify Nextel
for any claim or demand, including reasonable
attorneys’ fees, made by any third party due to or
arising out of: (1) information or Content that
Customer submits, posts, transmits or makes
available through the Service; (2) Customer’s use
of the Service or Equipment; (3) Customer’s
connection to the Service or Equipment; (4)
Customer’s violation of this Agreement; or (5)
Customer’s violation of any rights of a third party.

16. DISPUTE RESOLUTION - THIS SECTION
PROVIDES FOR THE RESOLUTION OF MOST
DISPUTES OR CLAIMS THROUGH
ARBITRATION INSTEAD OF COURT TRIALS
AND CLASS ACTIONS. CUSTOMER SHOULD
READ THIS SECTION CAREFULLY;
ARBITRATION IS FINAL, BINDING AND
SUBJECT TO ONLY VERY LIMITED REVIEW BY
A COURT. THIS SECTION GOVERNING
DISPUTES SHALL SURVIVE TERMINATION OF
THIS AGREEMENT.
Mandatory Arbitration - CUSTOMER AND
NEXTEL AGREE TO ARBITRATE ANY CLAIM,
CONTROVERSY OR DISPUTE ARISING UNDER
OR RELATED TO THIS AGREEMENT OR ANY
EQUIPMENT USED IN CONNECTION WITH THE
SERVICE (OR ANY PRIOR ORAL OR WRITTEN
AGREEMENT FOR WIRELESS SERVICE WITH
NEXTEL) EXCEPT THAT CUSTOMER OR
NEXTEL MAY BRING AN INDIVIDUAL ACTION IN
SMALL CLAIMS COURT. CUSTOMER AND
NEXTEL ACKNOWLEDGE THAT THIS
AGREEMENT EVIDENCES A TRANSACTION IN
INTERSTATE COMMERCE AND THAT THE
FEDERAL ARBITRATION ACT SHALL GOVERN
THE INTERPRETATION AND ENFORCEMENT
OF THIS ARBITRATION PROVISION. TO
INITIATE ARBITRATION, CUSTOMER OR
NEXTEL MUST FIRST SEND A WRITTEN
NOTICE, VIA CERTIFIED MAIL, TO THE OTHER

PARTY INDICATING ITS INTENT TO
ARBITRATE, WHICH NOTICE SHALL INCLUDE:
(1) A DESCRIPTION OF THE FACTS; (2) A
DESCRIPTION OF THE NATURE OF THE
CLAIM; AND (3) THE RELIEF SOUGHT ("NOTICE
TO ARBITRATE"). SEND NOTICE TO
ARBITRATE TO: NEXTEL GENERAL COUNSEL,
ARBITRATION OFFICE, 2001 EDMUND HALLEY
DRIVE, RESTON, VIRGINIA 20191. BOTH
PARTIES AGREE TO MAKE REASONABLE
ATTEMPTS TO RESOLVE ANY SUCH DISPUTE;
HOWEVER, IF THE PARTIES CANNOT
RESOLVE THE DISPUTE WITHIN FORTY-FIVE
(45) DAYS OF RECEIPT OF NOTICE TO
ARBITRATE, THEN AN ARBITRATION CLAIM
MAY COMMENCE. ANY ARBITRATION
INITIATED UNDER THIS AGREEMENT SHALL
BE ADMINISTERED BY THE AMERICAN
ARBITRATION ASSOCIATION (“AAA”) IN
ACCORDANCE WITH ITS WIRELESS INDUSTRY
ARBITRATION RULES (AND THE AAA
SUPPLEMENTAL PROCEDURES FOR
CONSUMER RELATED DISPUTES AS THEY
MAY BE APPLICABLE), AS MODIFIED BY THIS
AGREEMENT. INFORMATION CONCERNING
THE AAA, ITS WIRELESS INDUSTRY
ARBITRATION RULES AND OTHER

171

Nextel® Terms and Conditions of Service
INFORMATION CONCERNING ARBITRATION
PROCEDURES AND FEES CAN BE FOUND BY
CALLING THE AAA AT 1-800-778-7879 OR
VISITING ITS WEBSITE AT http://www.adr.org.
ANY ARBITRATION SHALL BE CONDUCTED BY
A SINGLE NEUTRAL ARBITRATOR. CUSTOMER
AND NEXTEL SHALL COOPERATE IN GOOD
FAITH TO SELECT THE ARBITRATOR WITHIN
THIRTY (30) CALENDAR DAYS OF THE
COMMENCEMENT OF ANY ARBITRATION
PROCEEDING. IF CUSTOMER AND NEXTEL
CANNOT AGREE UPON A NEUTRAL
ARBITRATOR WITHIN THE THIRTY DAY
PERIOD, THEN EITHER PARTY MAY REQUEST
THAT THE AAA APPOINT, IN ITS SOLE
DISCRETION, A NEUTRAL ARBITRATOR.
CUSTOMER AND NEXTEL FURTHER AGREE
THAT NO ARBITRATOR SHALL HAVE THE
AUTHORITY TO AWARD ANY RELIEF OR
REMEDY IN EXCESS OF OR CONTRARY TO
WHAT IS PROVIDED IN THIS AGREEMENT,
EXCEPT WHERE SUCH PROVISION IS NOT
PERMITTED UNDER APPLICABLE LAW. THE
ARBITRATOR’S DECISION AND AWARD SHALL
BE FINAL AND BINDING, AND JUDGMENT ON
THE AWARD RENDERED BY THE ARBITRATOR
MAY BE ENTERED IN ANY COURT HAVING
JURISDICTION. THE LAW THAT IS APPLIED
TO THIS AGREEMENT ALSO SHALL BE
APPLIED IN ANY ARBITRATION PROCEEDING.
172

UNLESS THE CUSTOMER AND NEXTEL
OTHERWISE AGREE, ANY ARBITRATION
SHALL BE CONDUCTED IN THE COUNTY SEAT
OF THE COUNTY IN WHICH CUSTOMER’S
BILLING ADDRESS IS LOCATED. ALL
ADMINISTRATIVE COSTS AND FEES OF
ARBITRATION SHALL BE BORNE EQUALLY BY
CUSTOMER AND NEXTEL, EXCEPT IF THE
CLAIM IS LESS THAN $1000, CUSTOMER WILL
BE OBLIGATED TO PAY ONLY $25. FOR
CLAIMS OVER $1,000 BUT UNDER $75,000,
CUSTOMER WILL BE REQUIRED TO PAY ITS
SHARE OF ARBITRATION FEES, BUT NO MORE
THAN THE EQUIVALENT COURT FILING FEE
FOR A COURT ACTION FILED IN THE
JURISDICTION WHERE CUSTOMER’S BILLING
ADDRESS IS LOCATED. CUSTOMER AND
NEXTEL SHALL EACH BEAR THE EXPENSES
OF THEIR OWN COUNSEL, EXPERTS,
WITNESSES AND THE PREPARATION AND
PRESENTATION OF EVIDENCE IN
CONNECTION WITH ANY ARBITRATION.
Waiver of Jury Trial and Class Actions - BY
ENTERING INTO THIS AGREEMENT,
CUSTOMER AND NEXTEL ACKNOWLEDGE
AND AGREE TO WAIVE CERTAIN RIGHTS TO
LITIGATE DISPUTES IN COURT, TO RECEIVE A
JURY TRIAL OR TO PARTICIPATE AS A
PLAINTIFF OR AS A CLASS MEMBER IN ANY
CLAIM ON A CLASS OR CONSOLIDATED BASIS

OR IN A REPRESENTATIVE CAPACITY.
CUSTOMER AND NEXTEL BOTH AGREE THAT
ANY ARBITRATION WILL BE CONDUCTED ON
AN INDIVIDUAL AND NOT ON A
CONSOLIDATED, CLASS-WIDE OR
REPRESENTATIVE BASIS AND THAT IF
ARBITRATION IS NOT CONDUCTED ON AN
INDIVIDUAL BASIS, THIS SECTION 16 SHALL
BE DEEMED NULL AND VOID. THE
ARBITRATOR MAY AWARD INJUNCTIVE
RELIEF ONLY IN FAVOR OF THE INDIVIDUAL
PARTY SEEKING RELIEF AND ONLY TO THE
EXTENT NECESSARY TO PROVIDE RELIEF
WARRANTED BY THAT PARTY’S INDIVIDUAL
CLAIM. IF FOR ANY REASON THE
ARBITRATION CLAUSE SET FORTH IN THIS
AGREEMENT IS DEEMED INAPPLICABLE OR
INVALID, OR TO THE EXTENT THE
ARBITRATION CLAUSE ALLOWS FOR
LITIGATION OF DISPUTES IN COURT,
CUSTOMER AND NEXTEL BOTH WAIVE, TO
THE FULLEST EXTENT ALLOWED BY LAW,
ANY RIGHT TO PURSUE OR PARTICIPATE AS
A PLAINTIFF OR AS A CLASS MEMBER IN ANY
CLAIM ON A CLASS OR CONSOLIDATED BASIS
OR IN A REPRESENTATIVE CAPACITY.
17. MISCELLANEOUS - Assignment - Customer
may not assign all or any part of this Agreement
(including any of its rights and duties under the
Agreement) or sell or lease the Service to others

without Nextel’s prior written consent. Nextel may
assign all or any part of this Agreement to any
successor or any other entity capable of
performing Nextel’s obligations under this
Agreement without obtaining Customer’s consent
or providing notice to Customer. Nextel shall be
released from all liability upon assignment of this
Agreement. Customer shall continue to be bound
by the terms of this Agreement following
assignment.
Nextel Associates – Nextel’s subsidiaries, affiliates
and certain third party service providers (the
“Nextel Associates”) may provide wireless
communication services in support of Nextel from
time to time. All rights and protections afforded to
Nextel by this Agreement are also afforded to the
Nextel Associates.
Notice – Notice to Customer shall be considered
delivered if sent by U.S. Mail addressed to the
most current address on file for Customer
(effective three (3) days following deposit in U.S.
Mail) or by electronic means such as email or text
messaging (effective immediately upon
transmission). Written notice to Nextel must be
sufficient to identify Customer and the Service and
shall be considered delivered when directed to
Nextel Customer Care department and received by
Nextel. Oral and electronic notice to Nextel shall be

173

Nextel® Terms and Conditions of Service
considered delivered on the date reflected in
Nextel’s records. To ensure receipt of notice,
Customer shall notify Nextel of any changes in
Customer’s email or mailing address.
Limitation on Third Party Beneficiaries - This
Agreement is not for the benefit of any third party
other than the Nextel Associates.
Governing Law - The laws of the state associated
with the area code assigned to Customer’s
Number will govern this Agreement, without regard
to the conflict of laws rules of that state. This
Agreement is also subject to applicable federal
laws and federal or state regulations or tariffs
Entire Agreement - This Agreement and the
policies to which it refers (e.g., return policy, Plan
Information, and Payment Forms, to the extent
such documentation may be applicable), form the
entire Agreement between Customer and Nextel.
There are no oral or written agreements between
Customer and Nextel other than as set forth in this
Agreement. If Customer is a business, Nextel shall
not be bound by the terms and conditions included
in Customer’s purchase orders or elsewhere,
unless expressly agreed to in writing by a duly
authorized officer of Nextel. If any provision of this
Agreement is found to be illegal or otherwise
invalid, the remainder of this Agreement will remain
enforceable. If, at any time, Nextel fails to enforce
any right or remedy under this Agreement
174

(including, but not limited to, a waiver of Nextel’s
right to written notice under the Agreement), Nextel
shall retain the right to enforce such right or
remedy at a later time.

Safety and General
Information
IMPORTANT INFORMATION ON SAFE AND
EFFICIENT OPERATION.
READ THIS INFORMATION BEFORE USING
YOUR INTEGRATED MULTI-SERVICE
PORTABLE RADIO.

RF Operational
Characteristics
Your radio product contains a radio frequency
transmitter to convey the information you wish to
send as well as occasional automatic signals used
to sustain connection to the wireless network, and
a receiver which enables you to receive
communication and connection information from
the network.

Portable Radio Product
Operation and EME Exposure
Your Motorola radio product is designed to comply
with the following national and international
standards and guidelines regarding exposure of
human beings to radio frequency electromagnetic
energy (EME):

• United States Federal Communications
Commission, Code of Federal Regulations; 47
CFR part 2 sub-part J.
• American National Standards Institute (ANSI) /
Institute of Electrical and Electronics Engineers
(IEEE). C95. 1-1992.
• Institute of Electrical and Electronics Engineers
(IEEE). C95. 1-1999 Edition.
• International Commission on Non-Ionizing
Radiation Protection (ICNIRP) 1998.
• Ministry of Health (Canada). Safety Code 6.
Limits of Human Exposure to Radiofrequency
Electromagnetic Fields in the Frequency Range
from 3 kHz to 300 GHz, 1999.
• Australian Communications Authority
Radiocommunications (Electromagnetic
Radiation - Human Exposure) Standard 2003.
• ANATEL, Brasil Regulatory Authority, Resolution
303 (July 2, 2002) "Regulation of the limitation of
exposure to electrical, magnetic, and
electromagnetic fields in the radio frequency
range between 9 kHz and 300 GHz."
"Attachment to Resolution 303 from July 2,
2002."

175

Safety and General Information
To assure optimal radio product performance
and make sure human exposure to radio
frequency electromagnetic energy is within the
guidelines set forth in the above standards,
always adhere to the following procedures:

Phone Operation
When placing or receiving a phone call, hold your
radio product as you would a wireline telephone.
Speak directly into the microphone.

Two-way radio operation
Your radio product has been designed and tested
to comply with national and international standards
and guidelines regarding human exposure to RF
electromagnetic energy, when operated in the
two-way mode (at the face, or at the abdomen
when using an audio accessory) at usage factors
of up to 50% talk/50% listen.
Transmit no more than the rated duty factor of 50%
of the time. To transmit (talk), push the push-to-talk
(PTT) button. To receive calls, release the PTT
button. Transmitting 50% of the time or less, is
important because this radio generates
measurable RF energy only when transmitting (in
terms of measuring for standards compliance).

176

When using your radio product as a
traditional two-way radio, hold the
radio product in a vertical position
with the microphone one to two
inches (2.5 to 5 cm) away from the
lips.

Body-worn operation
To maintain compliance with FCC RF exposure
guidelines, if you wear a radio product on your
body when transmitting, always place the radio
product in a Motorola approved clip, holder,
holster, case or body harness for this product.
Use of non-Motorola-approved accessories may
exceed FCC RF exposure guidelines. If you do
not use a Motorola approved body-worn
accessory and are not using the radio product
in the intended use positions along side the
head in the phone mode or in front of the face
in the two-way radio mode, then ensure the
antenna and the radio product are kept the
following minimum distances from the body
when transmitting
• Phone or Two-way radio mode: one inch (2.5
cm)
• Data operation using any data feature with or
without an accessory cable: one inch (2.5
cm)

Portable Radio Product Operation and EME Exposure
ALL MODELS WITH FCC ID AZ489FT5828 MEET THE
GOVERNMENT’S REQUIREMENTS FOR EXPOSURE
TO RADIO WAVES.
Your wireless phone is a radio transmitter and receiver. It
is designed and manufactured not to exceed the emission
limits for exposure to radiofrequency (RF) energy set by
the Federal Communications Commission of the U.S.
Government. These limits are part of comprehensive
guidelines and establish permitted levels of RF energy for
the general population. The guidelines are based on
standards that were developed by independent scientific
organizations through periodic and thorough evaluation of
scientific studies. The standards include a substantial
safety margin designed to assure the safety of all persons,
regardless of age and health.
The exposure standard for wireless mobile phones
employs a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit set by the FCC is
1.6W/kg.1 Tests for SAR are conducted using standard
operating positions reviewed by the FCC with the phone
transmitting at its highest certified power level in all tested
frequency bands. Although the SAR is determined at the
highest certified power level, the actual SAR level of the
phone while operating can be well below the maximum
value. This is because the phone is designed to operate at
multiple power levels so as to use only the power required
to reach the network. In general, the closer you are to a
wireless base station antenna, the lower the power output.
Before a phone model is available for sale to the public, it
must be tested and certified to the FCC that is does not
exceed the limit established by the government-adopted
requirement for safe exposure. The tests are performed in
positions and locations (e.g., at the ear and worn on the

body) as required by the FCC for each model. The highest
SAR value for this model phone when tested for use at the
ear is 1.41 W/kg and when tested on the body, as
described in this user guide, is 1.45 W/kg during packet
data transmission. (Body-worn measurements differ
among phone models, depending upon available
accessories and FCC requirements.)2
While there may be differences between the SAR levels of
various phones and at various positions, they all meet the
government requirement for safe exposure.
The FCC has granted an Equipment Authorization for this
model phone with all reported SAR levels evaluated as in
compliance with the FCC RF exposure guidelines. SAR
information on this model phone is on file with the FCC
and can be found under the Display Grant section of
http://www.fcc.gov/oet/fccid after searching on FCC ID
AZ489FT5828.
Additional information on Specific Absorption Rates (SAR)
can be found on the Cellular Telecommunications Industry
Association (CTIA) web-site at http://www.wow-com.com.
In the United States and Canada, the SAR limit for
mobile phones used by the public is 1.6 watts/kg (W/kg)
averaged over one gram of tissue. The standard
incorporates a substantial margin of safety to give
additional protection for the public and to account for any
variations in measurements.
2 The SAR information reported to the FCC includes the
FCC-accepted Motorola testing protocol, assessment
procedure, and measurement uncertainty range for this
product.
1

177

Safety and General Information

Antenna Care

Facilities

Use only the supplied or an approved
replacement antenna. Unauthorized antennas,
modifications, or attachments could damage the
radio product and may violate FCC regulations.

To avoid electromagnetic interference and/or
compatibility conflicts, turn off your radio product in
any facility where posted notices instruct you to do
so. Hospitals or health care facilities may be using
equipment that is sensitive to external RF energy.

DO NOT hold the antenna when the radio
product is “IN USE”. Holding the antenna affects
call quality and may cause the radio product to
operate at a higher power level than needed.

Approved Accessories
For a list of approved Motorola accessories call
1-800-453-0920, or visit our website at
www.motorola.com/iden.

Electromagnetic
Interference/Compatibility
Note: Nearly every electronic device is
susceptible to electromagnetic
interference (EMI) if inadequately
shielded, designed or otherwise
configured for electromagnetic
compatibility.

Aircraft
When instructed to do so, turn off your radio
product when on board an aircraft. Any use of a
radio product must be in accordance with
applicable regulations per airline crew instructions.

Medical Devices
Pacemakers
The Advanced Medical Technology Association
(AdvaMed) recommends that a minimum
separation of 6 inches (15 cm) be maintained
between a handheld wireless radio product and a
pacemaker. These recommendations are
consistent with those of the U.S. Food and Drug
Administration.
Persons with pacemakers should:
• ALWAYS keep the radio product more than 6
inches (15 cm) from their pacemaker when the
radio product is turned ON.

178

Operational Warnings
• Not carry the radio product in a breast pocket.
• Use the ear opposite the pacemaker to minimize
the potential for interference.
• Turn the radio product OFF immediately if you
have any reason to suspect that interference is
taking place.

Hearing Aids
Some digital wireless radio products may interfere
with some hearing aids. In the event of such
interference, you may want to consult your hearing
aid manufacturer to discuss alternatives.

Other Medical Devices
If you use any other personal medical device,
consult the manufacturer of your device to
determine if it is adequately shielded from RF
energy. Your physician may be able to assist you
in obtaining this information.

Use While Driving
Check the laws and regulations on the use of radio
products in the area where you drive. Always obey
them.

• Pull off the road and park before making or
answering a call if driving conditions so require.

Operational Warnings
For Vehicles with an Air
Bag

!

Do not place a portable radio product in the area
over the air bag or in the air bag deployment area.
Air bags inflate with great force. If a portable radio
is placed in the air bag deployment area and the air
bag inflates, the radio product may be propelled
with great force and cause serious injury to
occupants of the vehicle.

Potentially Explosive Atmospheres
Turn off your radio product prior to entering any
area with a potentially explosive atmosphere,
unless it is a radio product type especially qualified
for use in such areas as “Intrinsically Safe” (for
example, Factory Mutual, CSA, or UL approved).
Do not remove, install, or charge batteries in such
areas. Sparks in a potentially explosive
atmosphere can cause an explosion or fire
resulting in bodily injury or even death.

When using the radio product while driving, please:
• Give full attention to driving and to the road.
• Use hands-free operation, if available.
179

Safety and General Information
Note: The areas with potentially explosive
atmospheres referred to above include
fueling areas such as below decks on
boats, fuel or chemical transfer or
storage facilities, areas where the air
contains chemicals or particles, such
as grain, dust or metal powders, and
any other area where you would
normally be advised to turn off your
vehicle engine. Areas with potentially
explosive atmospheres are often but
not always posted.

Blasting Caps and Areas
To avoid possible interference with blasting
operations, turn off your radio product when you
are near electrical blasting caps, in a blasting area,
or in areas posted: “Turn off two-way radio”. Obey
all signs and instructions.

Operational Cautions
Batteries

!

All batteries can cause property damage and/or
bodily injury, such as burns if a conductive material
such as jewelry, keys, or beaded chains touches
exposed terminals. The conductive material may
complete an electrical circuit (short circuit) and
become quite hot. Exercise care in handling any
180

charged battery, particularly when placing it inside
a pocket, purse, or other container with metal
objects. To reduce the risk of injury, batteries
should not be exposed to fire, disassembled, or
crushed.

Cleaning and Drying Considerations
Using a leather carry case may help protect the
surfaces and help prevent liquids (e.g., rain) from
entering into the interior of the radio product. This
product is not water proof, and exposing the unit to
liquids may result in permanent damage to the unit.
If your radio product interior gets wet, then do not
try to accelerate drying with the use of an oven or a
dryer as this will damage the radio product and
void the warranty. Instead, do the following:
1 Immediately power off the radio product.
2 Remove Battery and SIM card (if so equipped)
from radio product.
3 Shake excess liquid from radio product.
4 Place the radio product and battery in an area
that is at room temperature and has good air
flow.
5 Let the radio product, battery, and SIM card dry
for 72 hours before reconnecting the battery
and/or powering on the radio product.

Accessory Safety Information
If the radio product does not work after following
the steps listed above, contact your dealer for
servicing information.
Clean the external surfaces of the radio product
with a damp cloth, using a mild solution of
dishwashing detergent and water. Some
household cleaners may contain chemicals that
could seriously damage the radio product. Avoid
the use of any petroleum-based solvent cleaners.
Also, avoid applying liquids directly on the radio
product.

Accessory Safety Information
Important: Save these accessory safety
instructions.

• Before using any battery or battery charger, read
all the instructions for and cautionary markings
on (1) the battery, (2) the battery charger, which
may include a separate wall-mounted power
supply or transformer, and (3) the radio product
using the battery.

• Do not expose any battery charger to water,
rain, or snow as they are designed for indoor or
in-vehicle use only.

!

Warning: To reduce the risk of injury,
charge only the rechargeable
batteries described in “Battery” on
page 4. Other types of batteries may
burst, causing personal injury and
damage.

• To reduce the risk of damage to the cord or plug,
pull by the plug rather than the cord when you
disconnect the battery charger from the power
source outlet.
• Do not operate any battery charger with a
damaged cord or plug — replace them
immediately.
• Battery chargers may become warm during
operation, but not hot. If it becomes hot to the
touch, unplug it from the power outlet
immediately and discontinue its use.
• Use of a non-recommended attachment to a
battery charger may result in a risk of fire,
electric shock, or injury to persons.
• Make sure the battery charger power cord is
located so that it will not be stepped on, tripped
over, or subjected to damage or stress.
181

Safety and General Information
• An extension cord should not be used with any
battery charger unless absolutely necessary.
Use of an improper extension cord could result
in a risk of fire and electric shock. If an extension
cord must be used, make sure that:
• The pins on the plug of the extension cord are
the same number, size, and shape as those
on the plug of the charger.
• The extension cord is properly wired and in
good electrical condition.
• The cord size is 18AWG for lengths up to 100
feet and 16AWG for lengths up to 150 feet.
• Do not operate any battery charger if it has
received a sharp blow, has been dropped, or
has been damaged in any way; take it to a
qualified service technician.
• Do not disassemble a battery charger; take it
to a qualified service technician when service
or repair is required. Incorrect reassembly
may result in a risk of electric shock or fire.
• Maximum ambient temperature around the
power supply or transformer of any battery
charger should not exceed 40°C (104°F).
• The output power from the power supply or
transformer must not exceed the rating given
on the Desktop Dual-Pocket Charger.

182

• The disconnection from the line voltage is
made by unplugging the power supply from
the AC receptacle.
• To reduce risk of electric shock, unplug any
battery charger from the outlet before
attempting any maintenance or cleaning.
For optimum charging performance, turn off the
radio product while charging it in any battery
charger.

MOTOROLA LIMITED
WARRANTY
Note: FOR IDEN SUBSCRIBER PRODUCTS,
ACCESSORIES AND SOFTWARE
PURCHASED IN THE UNITED STATES
OR CANADA

PRODUCTS
COVERED

LENGTH OF
COVERAGE

Products as defined
above.

One (1) year from the
date of purchase by the
first consumer
purchaser of the
product.

Accessories as
defined above.

One (1) year from the
date of purchase by the
first consumer
purchaser of the
product.

What Does this Warranty Cover?
Subject to the exclusions contained below,
Motorola, Inc. warrants its Motorola iDEN Digital
Mobile and Portable Handsets ("Products"),
Motorola-branded or certified accessories sold for
use with these Products ("Accessories") and
Motorola software contained on CD-Roms or other
tangible media and sold for use with these
Products ("Software") to be free from defects in
materials and workmanship under normal
consumer usage for the period(s) outlined below.
This limited warranty is a consumer's exclusive
remedy, and applies as follows to new
Products, Accessories and Software
purchased by consumers in the United States
or Canada, which are accompanied by this
written warranty:

Products or
The balance of the
Accessories that are original warranty or
Repaired or Replaced. for ninety (90) days
from the date returned
to the consumer,
whichever is longer.
Software as defined
Ninety (90) days from
above. Applies only to the date of purchase.
physical defects in the
media that embodies
the copy of the software
(e.g. CD-ROM, or
floppy disk).
183

MOTOROLA LIMITED WARRANTY
What is not covered? (Exclusions)
Normal Wear and Tear. Periodic maintenance,
repair and replacement of parts due to normal wear
and tear are excluded from coverage.
Ornamental Decorations. Ornamental
decorations such as emblems, graphics,
rhinestones, jewels, gemstones and their settings,
and other decorative elements, are excluded from
coverage.
Batteries. Only batteries whose fully charged
capacity falls below 80% of their rated capacity and
batteries that leak are covered by this limited
warranty.
Abuse & Misuse. Defects or damage that result
from: (a) improper operation, storage, misuse or
abuse, accident or neglect, such as physical
damage (cracks, scratches, etc.) to the surface of
the product resulting from misuse; (b) contact with
liquid, water, rain, extreme humidity or heavy
perspiration, sand, dirt or the like, extreme heat, or
food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or
Accessory to abnormal usage or conditions; or (d)
other acts which are not the fault of Motorola, are
excluded from coverage.

184

Use of Non-Motorola Products and
Accessories. Defects or damage that result from
the use of Non-Motorola branded or certified
Products, Accessories, Software or other
peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects
or damages resulting from service, testing,
adjustment, installation, maintenance, alteration,
including without limitation, software changes, or
modification in any way by someone other than
Motorola, or its authorized service centers, are
excluded from coverage.
Altered Products. Products or Accessories with
(a) serial numbers or date tags that have been
removed, altered or obliterated; (b) broken seals or
that show evidence of tampering; (c) mismatched
board serial numbers; or (d) nonconforming or
non-Motorola housings, antennas, or parts, are
excluded from coverage.
Communication Services. Defects, damages, or
the failure of Products, Accessories or Software
due to any communication service or signal you
may subscribe to or use with the Products,
Accessories or Software is excluded from
coverage.

Software Embodied in Physical Media. No
warranty is made that the software will meet your
requirements or will work in combination with any
hardware or software applications provided by third
parties, that the operation of the software products
will be uninterrupted or error free, or that all defects
in the software products will be corrected.

How to Obtain Warranty Service or Other
Information? To obtain service or information,
please call:

Software NOT Embodied in Physical Media.
Software that is not embodied in physical media
(e.g. software that is downloaded from the
internet), is provided "as is" and without warranty.

Or visit us online at
http://www.motorola.com/iden/support

Who is covered? This warranty extends only to
the first consumer purchaser, and is not
transferable.
What will Motorola Do? Motorola, at its option,
will at no charge repair, replace or refund the
purchase price of any Products, Accessories or
Software that does not conform to this warranty.
We may use functionally equivalent
reconditioned/refurbished/pre-owned or new
Products, Accessories or parts. No data, software
or applications added to your Product, Accessory
or Software, including but not limited to personal
contacts, games and ringer tones, will be
reinstalled. To avoid losing such data, software
and applications please create a back up prior to
requesting service.

Motorola iDEN Customer Services
1-800-453-0920 or 954-723-4910
TTY-877-483-2840

You will receive instructions on how to ship the
Products, Accessories or Software, at your
expense, to a Motorola Authorized Repair Center.
To obtain service, you must include: (a) a copy of
your receipt, bill of sale or other comparable proof
of purchase; (b) a written description of the
problem; (c) the name of your service provider, if
applicable; (d) the name and location of the
installation facility (if applicable) and, most
importantly; (e) your address and telephone
number.
What Other Limitations Are There? ANY
IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED
TO THE DURATION OF THIS LIMITED
WARRANTY, OTHERWISE THE REPAIR,
REPLACEMENT, OR REFUND AS PROVIDED
UNDER THIS EXPRESS LIMITED WARRANTY IS
185

MOTOROLA LIMITED WARRANTY
THE EXCLUSIVE REMEDY OF THE
CONSUMER, AND IS PROVIDED IN LIEU OF
ALL OTHER WARRANTIES, EXPRESS OF
IMPLIED. IN NO EVENT SHALL MOTOROLA BE
LIABLE, WHETHER IN CONTRACT OR TORT
(INCLUDING NEGLIGENCE) FOR DAMAGES IN
EXCESS OF THE PURCHASE PRICE OF THE
PRODUCT, ACCESSORY OR SOFTWARE, OR
FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND, OR
LOSS OF REVENUE OR PROFITS, LOSS OF
BUSINESS, LOSS OF INFORMATION OR DATA,
SOFTWARE OR APPLICATIONS OR OTHER
FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY
TO USE THE PRODUCTS, ACCESSORIES OR
SOFTWARE TO THE FULL EXTENT THESE
DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the
limitation or exclusion of incidental or
consequential damages, or limitation on the
length of an implied warranty, so the above
limitations or exclusions may not apply to you.
This warranty gives you specific legal rights,
and you may also have other rights that vary
from state to state or from one jurisdiction to
another.

186

Laws in the United States and other countries
preserve for Motorola certain exclusive rights for
copyrighted Motorola software such as the
exclusive rights to reproduce and distribute copies
of the Motorola software. Motorola software may
only be copied into, used in, and redistributed with,
the Products associated with such Motorola
software. No other use, including without limitation
disassembly of such Motorola software or exercise
of the exclusive rights reserved for Motorola, is
permitted.

Patent and Trademark
Information
© 2005 Nextel Communications, Inc. Copying,
distribution, or use without permission is strictly
prohibited. NEXTEL®, the NEXTEL logo®,
NEXTEL. Done.TM, DIRECT CONNECT®, GROUP
CONNECTSM, INTERNATIONAL DIRECT
CONNECTSM, NATIONWIDE DIRECT
CONNECTSM, NEXTEL DIRECT SENDSM and
NEXTEL WORLDWIDE® are service marks,
trademarks, and/or registered trademarks owned
by Nextel Communications, Inc.
MOTOROLA, the Stylized M Logo and all other
trademarks indicated as such herein are
trademarks of Motorola, Inc. ® Reg. U.S. Pat. &
Tm. Off. © 2005 Motorola, Inc. All rights reserved.
Microsoft and Microsoft Internet Explorer are
registered trademarks of Microsoft Corporation.
T9 is a trademark owned by Tegic
Communications.
T9® Text Input Patent and Trademark Information
This product is covered by U.S. Pat. 5,818,437,
U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other
patents pending.

Java and all other Java-based marks are
trademarks or registered trademarks of Sun
Microsystems, Inc. in the U.S. and other countries.
All other product names or services mentioned in
this manual are the property of their respective
trademark owners.
Software Copyright Notice
The Motorola products described in this manual
may include copyrighted Motorola and third party
software stored in semiconductor memories or
other media. Laws in the United States and other
countries preserve for Motorola and third party
software providers certain exclusive rights for
copyrighted software, such as the exclusive rights
to distribute or reproduce the copyrighted software.
Accordingly, any copyrighted software contained in
the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in
any manner to the extent allowed by law.
Furthermore, the purchase of the Motorola
products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise,
any license under the copyrights, patents, or patent
applications of Motorola or any third party software
provider, except for the normal, non-exclusive,
royalty-free license to use that arises by operation
of law in the sale of a product.

187

Index

Index
Numerics
3-way calling 57

A
Accessories 19
safety 181
Airplane mode 7, 13, 139
and power button 7
settings 143
turning on and off 139
Alpha mode 43
Antenna 19
Attachments 94
see also MMS messages,
attachments

B
Backlight 139, 140
Battery
care 6
charging 5
door 3
inserting 4
safety 180
188

Baud rate 143

C
Call alerts 36
deleting 37
queue 36
receiving 36
responding 36, 37
sending 36
sorting 37
viewing 37
Call filtering 147
Call forwarding 53
all calls 53
missed calls 54
off 54
Call Timers 60
Call Waiting 56
off 56
Calls
3-way 57
answering automatically 140
answering with any key 30,
140
Direct Connect 22, 33, 141

emergency 34
ending 30
entering number 30
from Contacts 31
from Datebook 32
from memo 52
from MMS messages 96
from recent calls 31, 41
from SMS messages 102
Group Connect 23, 141
international 58
making 22
on hold 57
phone calls 22
receiving 30
redialing 32, 140
remote PTT 151
Speed Dial 32
Talkgroup 28
TTY, see TTY calls
Turbo Dial 32
voice name 32
Circuit data 61
Clock 140

Contact information
receiving 39, 111
sending 110
Contacts 31, 46
addressing MMS messages
88
capacity 50
creating entries 48
creating MMS messages 87
deleting 50
editing entries 49
icons 46
international numbers 51
searching 47
showing all entries 48
showing only Direct Connect
47
SIM card 46
storing fast 49
storing from idle screen 49
storing from Memo 49, 52
storing from MMS messages
97
storing from recent calls 40,
49

type 46
viewing 47
voice name 49
Customer Care 21, 152

D
Datebook 32
profiles 133
DC/GC Options 141
see also Direct Connect calls,
Group Connect calls, and
call alerts
Dialing codes
non-emergency numbers 63
telecommunications relay
service 63
Direct Connect
see also Calls
international 22
nationwide 22
One Touch 33
One Touch, setting 58
Direct Connect number
and Groups 26
dialing 23

receiving 8
storing 23
viewing 8
Direct Send
contact information 110
Groups 28
My Info 110
Display
backlight 139, 140
contrast 138, 140
options 10
screen 9
Drafts 82, 92
see also MMS messages,
drafts
icons 92

E
Email 47, 48, 61
Emergency calls 34
End key 2

F
Faxes
receiving 61
sending 61
189

Index
making calls 25
receiving calls 26
removing members 26
sending with Direct Send 28
settings 141
starting with Direct Connect
Numbers 26
storing faster 27

Flip action 22, 30, 59

G
GPS Enabled 120
almanac data 125
best results 123
emergency calls 34, 121
map software 127
privacy options 126
security 126
viewing location 122
GPS PIN 142
GPS, see GPS Enabled
Group Connect 23, 28
Groups versus Talkgroups
24
settings 141
Talkgroups 29
Talkgroups, joining 28
Groups
adding members 24
call information 27
creating 24
deleting 26
icons 12, 27
190

H
Handset, see phone
Headset 151

I
Icons
Contacts 46
drafts 92
Groups 12, 27
Inbox 95
sent items 93
status 12
Talkgroups 12
text entry 43
Idle screen 9
creating MMS messages 87
storing to Contacts 49

Inbox 82, 95
icons 95
International Direct Connect 22
International numbers 58
calling 58
storing 51

J
Java applications
deleting 115
memory 113, 116

K
Keypad 2
locking 18, 142

L
Language 140
Lists, see menus

M
Media center
memory 113, 116
Memo 52
calling from 52
creating 52
editing 52

storing to Contacts 49, 52
viewing 52
Memory
and media center 113, 116
Java applications 113, 116
MMS messages 70, 101
pictures 107
ring tones 69
voice records 113
Menu key 2, 10
Menus 10
context-sensitive 2, 10
groups 24
main menu 11
Message center
MMS messages 94
retrieving messages 72
Messages 70
see also voice mail, MMS
messages, SMS messages
notifications 71
notifications, dismissing 71
notifications, setting options
71
reading 102

MMS messages
attachments 94, 98
calls from 96
creating 82
deleting 93, 95, 99, 101
drafts 92
embedded objects 94
forwarding 92, 95
going to website 97
Inbox 95
locking 96
memory 70, 101
message center 94
quick notes 88, 99
receiving 93
removing an inserted item 90
replying 95
sending 82, 92, 93
sent items 92
setting up 98
storing to Contacts 97
Multimedia messages, see MMS
messages
Mute 34

My Info 108
editing 108
receiving 38, 111
sending 109, 110
viewing 108

N
Nationwide Direct Connect 22
Navigation key 2
Nextel
Customer Care 21, 152
Terms and conditions 153
Wireless Data Services 104
Non-emergency numbers 63
Numeric mode 45

P
Packet data 61
Passwords 142
voice mail 75
Patent information 187
Pauses
dialing 58
storing 50
Phone 1, 9
191

Index
active line 140
flip action 22, 30, 59
locking 142
modem 61
off 7
on 7
setting up 2
Pictures
attaching to messages 90
deleting from messages 98
inserting in messages 89
memory 107
saving from messages 97, 98
viewing 107
Profiles 144
call filtering 147
changing settings 144
creating 146
Datebook 133
deleting 146
editing 146
switching 144
temporary 145
viewing 144
192

PUK code 15

Q
Quick notes 88, 99
see also MMS messages,
Quick notes

R
Radio frequency 175
Recent calls 31, 38, 41
addressing MMS messages
88
call alerts 38
contact information 39
creating MMS messages 87
deleting 40
display time 143
storing to Contacts 40, 49
viewing 39
Redialing 32, 140
Ring tones 46, 67
attaching to messages 90
deleting 69
deleting from messages 98
downloading 69
inserting in messages 89

memory 69
off 67
saving from messages 98
setting 67
setting in Contacts 48, 68
vibrate 67
viewing assigned 68
Ringer 137
see also Ring tones
off 137

S
Safety 175
accessory 181
battery 180
electromagnetic interference
178
medical devices 178
radio frequency 175
Security 142
Send key 2
Sent items 82, 92
see also MMS messages,
sent items
icons 93

Settings 139
resetting 143
Shortcuts
creating 149
deleting 150
editing 150
using 149
SIM card 3, 13, 15
Contacts 46
inserting 16
removing 17
SIM PIN 13, 142
changing 14
requirement 13
unblocking 14, 15
SMS messages 102
calling from 102
Speakerphone 33
Speed Dial 32, 47, 49
Status messages 21
Symbols mode 45

T
T9 Text Input, see text entry
Talkgroups 28

calls 28
definition 28
icons 12
joining 28
making calls 29
receiving calls 29
settings 141
turning off calls 29
TDD/TTY devices 63
Telecommunications relay
service 63
Terms and conditions 153
Text and numeric messages
see SMS messages
Text display area 9
Text entry 43
Alpha mode 43
database 43, 44
icons 43
mode 43
Numeric mode 45
Symbols mode 45
Word mode 43
Trademark information 187

TTY calls 62
baud rate 63
making 62
mode 62
on 62
TTY devices 63
Turbo Dial 32

V
Voice mail 73
changing password 75
greetings 76
group lists 79
Message center 73
message forwarding 80
playing messages 74
receiving 73
sending calls to 30, 73
setting up 9, 74
Voice name 32, 47
creating 49
Voice records 112
attaching to messages 91
creating 112
deleting 112
193

Index
deleting from messages 98
inserting in messages 90
labelling 112
locking 113
memory 113
playing 112
saving from messages 97, 98
Volume, setting 137, 141

W
Waits
dialing 58
storing 50
Wireless data plan
availability 104
Wireless data services 104
accessing 105
address book 104
demos 106
downloads 104
guides 106
instant messaging 104
MMS 104
mobile email 104
navigating 105
194

ordering plan 104
web service 104
Word mode 43



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