Motorola I836 I836Nextel User Manual To The 38f936b6 564a 4078 8ce1 6d1e7a404f01

User Manual: Motorola i836 to the manual

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Nextel
iDEN
Digital Multi-service Data-capable Phone
i836 Phone User’s Guide
APPROVAL DRAFT
@NNTN6239@
NNTN6239A
i
Contents
Getting Started........................................... 1
Removing the Battery Door...............................3
Locating Your SIM Card....................................3
Battery...............................................................4
Powering On and Off.........................................7
Enabling Security ..............................................8
Phone Programming .........................................8
Finding Your Phone Number and Direct
Connect® Number ........................................8
Nextel® Voice Mail.............................................9
Nextel Worldwide® Service ...............................9
Customizing Features .......................................9
Phone Basics ....................................................9
SIM Card Security ...........................................13
Locking the Keypad.........................................18
Antenna...........................................................19
Accessories.....................................................19
Wireless Local Number Portability: Bringing
Your Phone Number From Another
Carrier.........................................................20
Nextel® Customer Care...................................21
Understanding Status Messages ....................21
Making Calls .............................................22
Phone Calls.....................................................22
Direct Connect® Calls .....................................22
Group ConnectSM Calls...................................23
Talkgroup Calls ...............................................28
Receiving Calls ...............................................30
Ways to Enter Calls.........................................30
Missed Phone Calls ........................................33
Using Speakerphone.......................................33
Using Mute ......................................................34
Making Emergency Phone Calls .....................34
Call Alerts..................................................36
Sending Call Alerts..........................................36
Receiving Call Alerts .......................................36
Using the Call Alert Queue..............................36
Recent Calls..............................................38
Calls and Call Alerts........................................38
My Info From Other Phones............................38
Contact Information From Other Phones ........39
ii
Viewing the Recent Calls List..........................39
Storing Items to Contacts................................40
Deleting Items .................................................40
Making Calls From the Recent Calls List ........41
Entering Text............................................ 43
Using Alpha Mode...........................................43
Using Word Mode............................................43
Special Function Keys.....................................44
Using Numeric Mode.......................................45
Using Symbols Mode ......................................45
Contacts ................................................... 46
Viewing Contacts.............................................47
Creating Entries...............................................48
Storing Numbers Faster ..................................49
Editing Entries .................................................50
Deleting Entries...............................................50
Checking Capacity ..........................................50
Creating Pauses and Waits.............................50
International Numbers.....................................51
Memo.........................................................52
Call Forwarding ........................................53
Forwarding All Calls ........................................53
Turning Off Call Forwarding ............................54
Forwarding Missed Calls.................................54
Viewing Call Forwarding Settings ...................55
Advanced Calling Features .....................56
Call Waiting .....................................................56
Switching Between Calls.................................56
Putting a Call on Hold .....................................57
Calling 2 People ..............................................57
Creating Pauses and Waits While Dialing.......58
Making International Calls...............................58
Setting One Touch Direct Connect®...............58
Setting Flip Actions .........................................59
Call Timers ......................................................60
Using Your Phone as a Modem ......................61
Making TTY Calls............................................62
Special Dialing Codes .....................................63
iii
Nextel® Phone Services.......................... 65
Caller ID ..........................................................65
Per-Call Blocking.............................................65
Per-Line Blocking ............................................65
Alternate Line Service .....................................65
Call Restrictions ..............................................66
Nextel Directory Assistance 411 .....................66
Ring Tones ............................................... 67
Setting Your Phone to Vibrate.........................67
Ring and Vibrate..............................................68
Assigning Ring Tones to Contacts ..................68
Viewing Ring Tone Assignments.....................68
Downloading More Ring Tones.......................69
Managing Memory...........................................69
Deleting Custom Ring Tones ..........................69
Message Center....................................... 70
Accessing the Message Center.......................70
Message Center Options.................................70
Receiving Messages................................ 71
Message Notifications .....................................71
Retrieving Messages.......................................72
Voice Mail Messages................................73
Receiving a Message......................................73
Accessing Voice Mail from
the Message Center ...................................73
Sending Unanswered Calls to Voice Mail .......73
Nextel® Voice Mail....................................74
Setting Up Your Voice Mail Box ......................74
Playing Messages ...........................................74
Changing Your Password ...............................75
Recording Your Name.....................................75
Recording Your Active Greeting......................76
Advanced Voice Mail Features .......................76
Nextel® Voice Mail Tree..................................81
Multimedia Messages ..............................82
Navigating the Inbox, Drafts, and Sent Items..82
Creating and Sending Messages ....................82
Drafts...............................................................92
Sent Items .......................................................92
Receiving a Message......................................93
Navigating a Message.....................................94
iv
Viewing Received Messages
from the Message Center ...........................94
Actions for Received Messages ......................95
Customizing MMS ...........................................98
Managing Memory.........................................101
SMS Messages....................................... 102
Receiving a Message....................................102
Reading From the Message Center ..............102
Calling and Storing Numbers ........................102
Wireless Data Services ......................... 104
Wireless Data Services .................................104
Accessing Wireless Data Services From Your
Phone .......................................................105
Navigation Keys ............................................105
Guides and Demos........................................106
My Pictures............................................. 107
Viewing Pictures............................................107
Getting File Information.................................107
Deleting Pictures ...........................................107
Managing Memory.........................................107
My Info.....................................................108
Viewing My Info.............................................108
Editing My Info ..............................................108
Setting Sending Options ...............................109
Using Nextel Direct SendSM........................ 110
Sending My Info and Contact Information.....110
Voice Records ........................................112
Creating Voice Records ................................112
Playing Voice Records ..................................112
Labeling Voice Records ................................112
Deleting Voice Records.................................112
Locking Voice Records .................................113
Managing Memory ........................................113
Java Applications...................................114
Installing Applications....................................114
Running Applications ....................................114
Suspending Applications...............................114
Resuming Applications..................................115
Ending Applications.......................................115
Downloading Applications.............................115
v
Deleting Applications.....................................115
Managing Memory.........................................116
Shortcuts on the Main Menu .........................116
Java Applications and GPS Enabled.............117
GPS Enabled .......................................... 120
IMPORTANT: Things to Keep in Mind ..........120
Making an Emergency Call ...........................121
Viewing Your Approximate Location .............122
Enhancing GPS Performance .......................123
Updating Satellite Almanac Data...................125
Setting Privacy Options.................................126
Using GPS with Map Software......................127
Datebook ................................................ 130
Viewing Datebook .........................................130
Creating Events.............................................131
Editing Events ...............................................133
Deleting Events .............................................134
Receiving Reminders ....................................134
Making Calls From Datebook and Datebook
Reminders ................................................134
Customizing Datebook Setup........................135
Customizing Your Phone.......................137
Setting the Volume........................................137
Setting Your Phone to Vibrate.......................137
Changing the Look of Your Phone ................137
Airplane Mode —Temporarily Turning
Off Calls....................................................139
Using Settings ...............................................139
Profiles ....................................................144
Viewing Profiles.............................................144
Switching Profiles..........................................144
How Changing Settings Affects Profiles........144
Temporary Profiles........................................145
Creating Profiles............................................146
Editing Profiles ..............................................146
Deleting Profiles ............................................146
Setting Call Filtering ......................................147
Shortcuts.................................................149
Creating a Shortcut .......................................149
Using a Shortcut............................................149
Editing a Shortcut..........................................150
Deleting Shortcuts.........................................150
vi
Using a Headset..................................... 151
Attaching a Headset......................................151
Using a Remote PTT Button .........................151
Nextel® Customer Care ......................... 152
Domestic Customer Care..............................152
Nextel Worldwide® Customer Care...............152
Nextel® Terms and
Conditions of Service ........................ 153
Safety and General Information ........... 175
RF Operational Characteristics .....................175
Portable Radio Product Operation and EME
Exposure...................................................175
Electromagnetic Interference/Compatibility...178
Medical Devices ............................................178
Operational Warnings....................................179
Operational Cautions.....................................180
Accessory Safety Information........................181
MOTOROLA LIMITED WARRANTY.......183
Patent and Trademark Information.......187
Index ........................................................188
vii
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
Hereby declares that the product:
Product Name: i836
Model Number: H74XAH6RR4AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
Reorient or relocate the receiving
antenna.
Increase the separation between the
equipment and receiver.
Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced
radio/TV technician for help.
1
Getting Started
volume
controls
Push-to-talk (PTT)
button
accessory connector
audio jack
speaker
(in back)
external
display
retractable
antenna
microphone
light sensor option keys
earpiece
internal
display
power
button
back key space key
2
Getting Started
To start using your i836 phone:
Make sure your SIM card is in place.
Charge the battery.
Activate your service.
Enable security.
pPower button.
Navigation keypress the arrows to
scroll through menus and lists.
OOK key selects highlighted item;
answers calls.
mMenu key — accesses context-sensitive
menus.
AOption key — selects the option
appearing above it on the display.
Note: Throughout this User’s Guide,
the option keys will be
represented by A.
sSend key — places phone calls.
eEnd key — ends phone calls; returns to
idle screen; using Wireless Data
Services, returns to home page.
tActs like s when the flip is closed; turns
Direct Connect® / Group ConnectSM
speaker on and off; used with voice
names and voice records.
.Acts like e when the flip is closed;
accesses recent calls; sends incoming
calls to voice mail.
3
Removing the Battery Door
Removing the Battery Door
1Make sure the phone is powered off. See
“Powering On and Off” on page 7.
2Press the release button and pull the battery
door away from the phone.
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
If there is no SIM card in your phone, contact
Nextel Customer Care at 1-800-639-6111.
If you want to use a SIM card other than the one
that is in your phone, please contact Nextel
Customer Care to verify that the SIM card you want
to use is compatible with your phone.
button
SIM card
4
Getting Started
Battery
Inserting the Battery
Your phone comes with a Slim Lithium Ion Battery.
1Remove the battery door.
2Insert the battery into the battery area. Press the
battery down to secure it.
3To replace the battery door, locate the tabs on
the battery door and the slots in the phone.
4Place the tabs on the battery door into the slots
on the phone.
slots
tabs
5
Battery
5Move the top of the battery door into place.
Press it over the release button until you hear a
click.
Charging the Battery
Your phone comes with a rapid travel charger.
1Plug the charger into an electrical outlet.
2Open the connector cover.
3Plug the other end of the charger into the
accessory connector.
Charger Attached or Device Attached appears
on the internal display.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
connector
cover
6
Getting Started
4If you have purchased optional batteries or
chargers, see “Charging Times”.
Charging Times
Check your battery and charger type against the
grid below to determine appropriate charging
times.
For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to
40°C).
Prolonged charging is not recommended.
Removing the Battery
1With the phone powered off, remove the battery
door.
2Remove the battery by lifting it out from the side.
Battery Use and Maintenance
The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
F (-2C).
Battery Charger
Rapid Standard
Slim Lithium
Ion SC 2 hours 2.5 hours
Standard
Lithium Ion
SC
3.5 hours 4 hours
7
Powering On and Off
Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Powering On and Off
To power your phone on:
1Open the flip.
2Press p.
Note: Pressing p for more than 5 seconds turns
on Airplane mode. See “Airplane Mode —
Temporarily Turning Off Calls” on page
139.
As your phone connects to the network, you will
see a connecting message. When the idle screen
appears, the phone is ready to use.
To power your phone off:
1Open the flip.
2Press and hold p.
The first time you power your phone on, your
service is activated.
A screen then appears prompting you to select Ok
to update your browser information, which enables
security. This screen will only appear during initial
activation.
8
Getting Started
Enabling Security
You must enable security the first time you power
on your phone or within 10 days of first activation of
your phone.
1Press A under Ok.
Note: If you press A under Later, the idle
screen will appear. The next time you
select Net from the main menu, you will
be prompted to enable security before you
can use Wireless Data Services.
2You are prompted to enable security. Press A
under Yes. A series of screens followed by the
default homepage displays.
3Press e to return to the idle screen.
Phone Programming
Within 24 hours of enabling security, you will
receive an alert notification containing your
Personal Telephone Number (PTN), Nextel
Customer Care number, Direct Connect number,
and Talkgroups.
1When you receive an alert notification saying
New Browser Message - Receive
Programming Info, press A under Goto.
2You are prompted to accept changes to your
lists. Press A under Ok.
3You are prompted again to accept changes to
your lists. Press A under Ok.
4A confirmation screen displays. Press A under
Ok.
5Press e to return to the idle screen.
Finding Your Phone Number
and Direct Connect® Number
My Info lets you view your phone number, Direct
Connect number, and other phone information.
1Press m to access the main menu.
2Scroll to My Info.
3Press O.
4Scroll to see your information:
Line 1 and Line 2 are your phone numbers. Direct
Connect is your Direct Connect number, the
number that others use to contact you using Direct
Connect walkie-talkie service. These numbers
appear when you receive your alert notification
after enabling security on your phone.
See “My Info” on page 108 for more information
about this feature.
9
Nextel® Voice Mail
Nextel® Voice Mail
You must set up your voice mail box before you
can retrieve messages. See “Setting Up Your
Voice Mail Box” on page 74.
Nextel Worldwide® Service
You can use your phone to make calls
internationally in select cities using other iDEN®
networks by calling Nextel Customer Care to
activate international dialing on your account.
Countries in which you can use your phone include
Argentina, Brazil, Canada, Israel, Jordan, Mexico,
Peru, the Philippines, Singapore, and South
Korea*.
* Credit approval may be required. Other conditions may apply.
Customizing Features
You can control many features of your phone,
including the size of the text on the display, the way
you access main menu items, and the volume of
incoming sound, rings, and other tones. See
Customizing Your Phone” on page 137.
Phone Basics
Display
Any time your phone is powered on, the display
provides you with information and options.
The external display shows a shortened version of
the internal display. To see more information, open
the flip.
The screen shown above is the idle screen. The
idle screen appears when your phone is on, but not
engaged in any activity.
Text Area
This area displays menus, messages, names,
phone numbers, and other information.
status icons
text area
menu icon
display options
10
Getting Started
Display Options
Two display options appear at the bottom of most
screens. You select a display option by pressing
the option key below it.
Menus and Lists
Your phone’s features are arranged in menus,
submenus, and lists.
To access the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guide, this symbol > tells you to select a
menu or list item. For example, Settings >
Security means:
1Scroll to Settings on the main menu.
2Press O to see the Settings screen.
3Scroll to Security.
4Press O to see the Security screen.
Quick Access to Main Menu Items
Each arrow in the navigation key and O can be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign different main menu items, see “Personalize
Features” on page 141.
OK Key
Pressing O:
Selects the highlighted menu item or list item
Sets options
Confirms actions
Places and answer calls
From the idle screen, accesses ring tones list.
This is the default setting. You can assign a
different main menu item to O.
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon S appears any time a context-sensitive
menu is available. Press m to access the menu.
11
Phone Basics
Main Menu
All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as large icons (see “Setting the
Menu View” on page 138).
aNet Access to Wireless Data
Services. See page 104.
qJava Apps Java applications on your
phone. See page 114.
bSettings Customize your phone.
See page 137.
mRing Tones Assign ring tones and turn
ringer off. See page 67.
[My Pictures Access stored pictures.
See page 107.
cVoiceRecord Record and play audio
messages. See page 112.
jMy Info View personal phone
information, including
phone number and Direct
Connect number. See
page 8.
nDownloads Provides a catalog of ring
tones, wallpaper, games
and Java applications that
you can download directly
to your phone. Items in this
catalog change frequently,
so check regularly for fresh
content. See page 69.
lGPS Find your approximate
geographical location. See
page 120.
dContacts Create, view, store, edit
Contacts and Groups. See
page 46.
eMessages Access messages. See
page 70.
fCall Forward Set call forwarding options.
See page 53.
oDatebook Schedule appointments.
See page 130.
gMemo Store a number to access
later. See page 52.
hCall Timers Phone usage information.
See page 60.
12
Getting Started
Status Icons
Status icons appear at the top of the display. Some
appear at all times. Others appear only when your
phone is engaged in certain activities or when you
have activated certain features.
iRecent Calls Lists recent calls. See
page 38.
sShortcuts Create shortcuts to
screens. See page 149.
pProfiles Groups of settings you
apply together. See
page 144.
kCall Alert Lists call alerts. See
page 36.
abcd
efgd
Battery StrengthA fuller battery
indicates a greater charge.
o p q
r s
Signal Strength More bars next
to the antenna indicate a stronger
signal.
APhone In Use — Your phone is
active on a phone call.
BDirect Connect In Use — Your
phone is active on a Direct Connect
call.
SGroup In Use— Your phone is
active on a Group Connect call.
CTalkgroup In Use Your phone is
active on a Talkgroup call.
1 2Active Phone Line — 1 indicates
phone line 1 is ready to make calls;
2 indicates phone line 2 is ready to
make calls.
G L
I J
H K
Call Forward — Your phone is set
to forward calls. See “Call
Forwarding” on page 53.
QRM Ringer Off — Your phone is set not
to ring. SeeSetting Your Phone to
Vibrate” on page 67.
u Speaker Off — Sets Direct
Connect, Group Connect, and
Talkgroup sound to come through
the earpiece rather than through the
speaker.
w xT
yz
Messages — You have one or
more messages. See page 70.
13
SIM Card Security
SIM Card Security
Your SIM card stores all your Contacts and
protects your personal information. Since this
information is stored on your SIM card, not in your
phone, you can remove the information by
removing your SIM card.
Note: Except for making emergency calls, your
phone will not function without the SIM
card.
To prevent unauthorized use of your phone, your
SIM card is protected by a PIN that you enter each
time the phone is powered on. You can change the
PIN or turn off the requirement that it be entered.
Turning the PIN Requirement On and
Off
When the SIM PIN requirement is off, your phone
can be used without entering a PIN.
Important: When the SIM PIN requirement is off,
the personal data on your SIM card is
not protected. Anyone can use your
phone and access your personal data.
When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you power
on your phone.
ljik
mXnW
T9 Text Input — You are using T9
Text Input to enter text. See
“Entering Text” on page 43.
DE Internet — You are ready to
browse the internet or are browsing
the internet using a secure
connection.
UAirplane Mode — Your phone is
set to Airplane Mode. See “Airplane
Mode —Temporarily Turning Off
Calls” on page 139.
Y ZPacket Data — You are ready to
transfer packet data or are
transferring packet data. See “Using
Your Phone as a Modem” on page
61.
N O TTY — You are ready to use your
phone to make calls using a
teletypewriter device. See “Making
TTY Calls” on page 62.
14
Getting Started
Note: If a SIM PIN is required, your phone will
not function until the SIM PIN is entered,
except for making emergency calls.
1From the main menu, select Settings >
Security > SIM PIN.
2Select On or Off.
3Enter the current SIM PIN.
Note: The default SIM PIN is 0000. Change your
PIN to prevent fraudulent use of the SIM
card (see “Changing the PIN”).
4Press A under Ok.
Entering the PIN
1When the Enter SIM PIN Code screen appears
after you power on your phone, enter your SIM
PIN.
2Press A under Ok.
The message SIM Unlocked displays.
Important: If you enter your PIN incorrectly 3
times, your SIM card is blocked. To
unblock your SIM card, you must
contact Nextel Customer Care. See
“Unblocking the PIN”.
Changing the PIN
Note: The SIM PIN requirement must be turned
on in order to access this feature.
1From the main menu, select Settings >
Security > Change Password > SIM PIN.
2At the Enter Old SIM PIN screen, enter the
current SIM PIN.
3Press A under Ok.
4At the Enter New SIM PIN screen, enter the
new 4- to 8-digit SIM PIN.
5Press A under Ok.
6At the Re-enter New SIM PIN screen, re-enter
the new SIM PIN to confirm.
7Press A under Ok.
Changed: SIM PIN displays.
Unblocking the PIN
If you enter your PIN incorrectly 3 times, your SIM
card is blocked. To unblock your SIM card, you
must contact Nextel Customer Care to get a PIN
Unblock Code (PUK).
15
SIM Card Security
Important: If you unsuccessfully enter the PUK
code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
Nextel Customer Care. Except for
making emergency calls, your phone
will not function with a blocked SIM
card.
To unblock the PIN:
1Press * # m 1.
2At your Nextel Customer Care representative’s
request, provide the information needed to give
you a PUK code.
3Select Unblock PIN.
4Enter the PUK code.
5Enter a new 4- to 8-digit SIM PIN.
6Re-enter your SIM PIN.
Note: These steps must be performed in quick
succession.
If you entered the codes properly, SIM Unlocked
appears on the display.
Inserting and Removing Your SIM
Card
Important: Do not touch the gold-colored areas of
your SIM card.
The SIM card is designed for optimal Contacts
storage and feature use. For Nextel SIM card
compatibility information, visit nextel.com/sim.
Note: In some cases, Contacts and Groups may
not be accessible if you move your SIM
card to another phone. Contacts and
Groups created with your i836 phone are
not readable by an older iDEN SIM-based
phone.
If you remove your SIM card and use it with
another phone, or use another SIM card with your
phone, the following information is erased:
The recent calls list
Call forwarding settings
Net alerts
MMS messages
Options set using the MMS Setup menu
Information stored in Memo
Images in My Pictures
3 most recent GPS Enabled locations
16
Getting Started
Voice records
Voice names
Datebook events
Options set using the Personalize menu
Inserting Your SIM Card
1With your phone powered off, remove the
battery door and battery.
2Open the SIM card holder.
3Carefully slide your SIM card into the SIM card
holder.
4Close the SIM card holder.
17
SIM Card Security
5Lock the SIM card holder: While holding the
bottom of the SIM card holder in place with one
finger, gently press the top of the holder until you
hear the holder click into place.
Note: If you insert your SIM card incorrectly, or if
the SIM card holder is not fully locked,
Insert SIM will display.
Removing Your SIM Card
Important: To avoid loss or damage, do not
remove your SIM card from your phone
unless absolutely necessary.
1With your phone powered off, remove the
battery door and battery.
2Open the SIM card holder.
Press here.
Hold here.
18
Getting Started
3Carefully slide your SIM card out of the SIM card
holder.
4Close the SIM card holder.
Note: Protect your SIM card as you would any
delicate object. Store it carefully.
Locking the Keypad
Locking the phone’s keypad prevents its buttons
from being pressed. When the keypad is locked,
you can only:
Power the phone on and off
Unlock the keypad
Respond to incoming calls, messages, and
alerts
Important: Emergency calls cannot be placed
while the keypad is locked.
To lock the keypad:
1From the idle screen, press m.
2Press *.
If you press a key while the keypad is locked,
instructions for unlocking the keypad display
briefly.
To unlock the keypad:
1From the idle screen, press m.
2Press *.
19
Antenna
You also have the option of setting your phone to
automatically lock the keypad if there has been no
activity for a specified time.
1From the main menu, select Settings >
Security > Keypad Lock.
2To lock the keypad immediately, select Lock
Now. You will be given the option to press m
and * to lock and unlock the keypad.
3To set a specific time for the keypad to lock if
there has been no activity, select Auto Lock
and then select a time.
The keypad can be set to lock in 5, 10, 15 or 20
minutes if the keypad is not touched during the
specified time. To turn the auto lock off, repeat
step 3 and select Off.
Antenna
The retractable antenna on your i836 phone is
designed to be extended during calls.
To extend the antenna, pull gently on the rounded
tip until the antenna is fully extended and clicks into
position.
When finished with a call, retract the antenna by
pushing gently on the rounded tip until the antenna
clicks into place.
To optimize your phone’s performance, extend the
antenna when you make or receive a call, and
avoid touching the antenna with any body part.
Important: Failure to fully extend or retract the
antenna until the antenna clicks into
place causes severely degraded
performance, which may result in
missed calls, dropped calls, or garbled
audio.
Accessories
Your phone comes with a Slim Lithium Ion Battery,
rapid travel charger, and carry system.
Various accessories are available for use with your
i836 phone, including larger capacity batteries and
doors, cases, vehicle power charger, data cables,
Hands-Free accessories and more. Please ask
your Nextel Sales Representative for standard
battery door availability
To order additional accessories, go to nextel.com
or call 1-800-Nextel6. You can also contact your
Nextel Authorized Sales Representative or stop by
any Nextel-owned Retail Store. For information on
Nextel retail store locations, go to nextel.com.
20
Getting Started
Wireless Local Number
Portability: Bringing Your
Phone Number From Another
Carrier
If you are bringing your phone number from
another carrier, your new phone will be active as
soon as you receive it. Nextel will provide you with
a temporary phone number so that you can begin
using your phone immediately. Once the number
you have brought to Nextel is activated, your
temporary phone number will be deactivated and
service with your previous carrier will be cancelled
automatically. You will receive a text message on
your Nextel phone letting you know that activation
is complete. Simply turn your phone off and back
on again to complete activation.
Here is additional information you need to be
aware of until the number you have brought to
Nextel is active on the Nextel network:
Nextel® Voice Mail
We suggest you set up your voice mail box after
the number you brought to Nextel is active on your
Nextel phone and your temporary phone number is
deactivated. If you set up your voice mail box prior
to this, all messages and all settings (including
your greeting and password) will be lost when the
number you have brought to Nextel becomes
active.
Text Messaging
During the activation process, it is possible that text
messages may not be properly routed to your
Nextel phone.
911 Calls
Nextel continues to make efforts to ensure that all
911 calls are minimally impacted by this process. If
you make a call to 911 from your temporary phone
number and the call fails, the 911 emergency
response center will not be able to call you back on
your Nextel phone if in the meantime your Nextel
phone has been programmed with your permanent
phone number. As with any wireless 911 call, if
your call is disconnected before location and
details have been provided, be sure to call 911
again and advise that you were disconnected.
Go to nextel.com/wlnp for more details.
21
Nextel® Customer Care
Nextel® Customer Care
Nextel Customer Care: 1-800-639-6111 or dial 611
from your i836 phone.
Nextel Worldwide Customer Care:
+1-360-662-5202 (toll-free from your i836 phone).
Understanding Status
Messages
You may receive status messages under certain
conditions. Before contacting Nextel Customer
Care, note the message, numeric code, and the
conditions under which the message appeared.
You can go to nextel.com for additional information
about status messages.
22
Making Calls
Your i836 phone makes two types of calls: digital
cellular phone calls and Direct Connect calls. With
Direct Connect calls, you use your phone as a
long-range, digital walkie-talkie.
Phone Calls
With the Flip Open
1Enter the number you want to call.
2To place the call:
Press s. -or-
If you entered the number from the idle screen,
press O.
3To end the call:
Press e. -or-
Close the flip.
To end a call by closing the flip, you must have the
Flip to End feature turned on. See “Setting Flip
Actions on page 59.
With the Flip Closed
1Select the number you want to call from the
recent calls list and press t (see “From the
Recent Calls List” on page 31). -or-
Use a voice name to select the number and
place the call (see “Using a Voice Name” on
page 32).
2To end the call, press ..
Direct Connect® Calls
Nextel offers the following Direct Connect services:
Direct Connect — allows walkie-talkie calling
within your local coverage area.
Nationwide Direct ConnectSM — allows
coast-to-coast walkie-talkie calling to Nextel
users from anywhere on the Nextel National
Network (U.S.) to anywhere on the National
Network.
International Direct ConnectSM — allows
walkie-talkie calling to and from select countries.
Group ConnectSM — allows nationwide
walkie-talkie calling to up to 20 Nextel customers
simultaneously. (See “Group ConnectSM Calls”
on page 23).
Talkgroups — allows walkie-talkie calling to up
to 100 Nextel customers.
23
Group ConnectSM Calls
See nextel.com for more details on these Direct
Connect services. Pricing for each of these
services is based on your service contract.
1If the flip is open, enter the Direct Connect
number you want to call. -or-
If the flip is closed, select the number as you
would when making a phone call.
2Press and hold the PTT button on the side of
your phone. Begin talking after your phone emits
a chirping sound.
3Release the PTT button to listen.
Tip: To let someone know you want to talk to
him or her on a Direct Connect call, send a
call alert. See “Call Alertson page 36.
Dialing Direct Connect® Numbers
Every Direct Connect number has 3 parts — an
area ID, a network ID, and a member ID — with an
asterisk between each of these parts. For example:
999*999*9999.
When you place a Direct Connect call, you must
enter the whole Direct Connect number including
the asterisks.
Tip: When you store a Direct Connect number in
Contacts, it is good practice to include the
whole Direct Connect number including the
asterisks.
Group ConnectSM Calls
A Group Connect call is similar to a Direct Connect
call, but is made to multiple Direct Connect users
at once. You can create Groups from your phone
and call up to 20 Nextel users anywhere on the
Nextel national network to other Group
Connect-compatible phones*. You can create a
Group for one-time use or store it to Contacts so
you can call it at any time.
* Not all phones are Group Connect-compatible. See nextel.com for
more details on Group Connect.
Note: In order to store Groups to your i836, you
must use the 128K SIM card that came
with your phone. The 128K SIM card is
labeled "Nextel 600 Contcs & 25 Grps".
With this SIM card, a maximum of 25
groups can be added to your i836. Group
entries created with your i836 phone are
not readable by an older iDEN SIM-based
phone.
24
Making Calls
Creating Groups in Contacts
1From the main menu, select Contacts.
2Select [New Group].
3If you want to assign a name to the Group, enter
the name.
Note: If you do not assign a name, the Group is
named “Group” followed by the number of
members in the Group. For example,
“Group (8)” for a group with 8 members.
4Add Group members. See “Adding Group
Members”.
5If you want to create a voice name for the
Group, select [Options] > Voice Name. As
directed by the screen prompts, say and repeat
the voice name you want to assign to the Group.
Speak clearly into the microphone.
6Press A under Save.
Adding Group Members
You can add Group members that have a Direct
Connect number and Group Connect-compatible
phone to your Group by selecting them from
Contacts, the recent calls list, memo, or manually
entering the Direct Connect number from your
keypad. You can also add all members in an
existing Group to another Group by selecting the
Group name from Contacts.
Group Talkgroup
Group Icons SI
Geography Nationwide Limited to local
market and
network (fleet)
Maximum
Group Size 21 (including
originator) 100
Set-up Dynamically,
via your phone Predefined, via
Nextel
administrator
using Talkgroup
Management
Voice
Activated
Dialing
Yes No
25
Group ConnectSM Calls
To add Group members from Contacts, the recent
calls list, or Memo:
1While creating a Group, select [Add Member].
-or-
2Select [Add Number] and press A under
Browse.
Note: To move between Contacts, the recent
calls list, and Memo, scroll left or right, or
press * or #.
3Scroll to the members you want from Contacts,
the recent calls list, or Memo and press O. A
checkmark appears next to each selected
member.
Note: To deselect a member, scroll to a selected
member and press O.
4Press A under Done.
To add Group members manually from the keypad:
1While creating a Group, select [Add Number].
2Enter the Direct Connect number using the
keypad.
3Press O.
Making Group Calls
With the Flip Open
1From Contacts or the recent calls list, scroll to or
select the Group you want. -or-
Press and hold t until a prompt appears telling
you to say the voice name. Say the voice name
assigned to the Group you want.-or-
From the idle screen, press the number on your
keypad assigned to the Group you want. -or-
Enter or select a Direct Connect number and
add more Direct Connect numbers. See
“Starting a Group Call with a Direct Connect®
Number” on page 26.
2Press the PTT button.
With the Flip Closed
To make a Group call from the recent calls list with
the flip closed:
1Press .. Press the volume controls to scroll to
the Group you want. -or-
Press and hold t until a prompt appears telling
you to say the voice name. Say the voice name
assigned to the Group you want.
2Press the PTT button.
26
Making Calls
Receiving Group Calls
To answer a Group call:
Proceed as if answering a Direct Connect call.
Only one person at a time may speak on a
Group call.
Starting a Group Call with a Direct
Connect® Number
You can start a Group call with any Direct Connect
number you want to call.
1Choose the first Direct Connect number that you
want in the Group call:
From the idle screen, enter the Direct Connect
number. -or-
From the Contacts list, scroll to an entry
containing the Direct Connect number. -or-
From the recent calls list, scroll to an entry
containing the Direct Connect number.
2Press m.
3Select Call New Group.
4Add more Group members. See “Adding Group
Members” on page 24.
5If you want to save the Group you have created:
Press m. Select Store Group.
6To make the call, press the PTT button. -or-
Press A under Done.
Removing Members or Groups
To remove a member from a Group:
1From Contacts, scroll to the Group you want to
delete the member from.
2Press A under Edit.
3Scroll to the member you want to remove.
4Press m.
5Select Remove Member.
6Select Save.
To remove all members from a Group:
1From Contacts, scroll to the Group you want to
delete all members from.
2Press A under Edit.
3Press m.
4Select Remove All Members.
5Press A under Yes.
To delete a Group from Contacts:
1From Contacts, scroll to the Group you want to
delete.
2Press m.
3Select Delete Group.
27
Group ConnectSM Calls
Storing Groups
From the Recent Calls List
1From the recent calls list, select the Group you
want.
2Press A under Store.
3If you want, add more information to the entry.
4Press A under Save.
From an Active Group Call
1During an active Group call, press m.
2Select Store Group.
3If you want, add more information to the entry.
Note: You cannot record a voice name during an
active call.
4Press A under Save.
Group Call Information
While you are in a Group call, the following
appears on the screen:
The name of the Group
The name or the Direct Connect number of the
person speaking
The number of members who are participating in
the Group call
Group Call Details
During a Group call, you can view details about the
other group members, such as their name or Direct
Connect number, and their status on the call.
To view Group call details, press A under Details.
In the Details view, these icons appear next to
member names or Direct Connect numbers:
TThe member of the Group who is speaking.
AA member of the Group who is active on the
Group call, but not speaking.
OA member of the Group who has exited the
call.
UA member of the Group who could not be
reached on the Group call.
uA member of the Group whose status is
unknown.
28
Making Calls
Sending Groups Using Nextel Direct
SendSM
You can send a Group using Direct Send so that
the person who receives the Group can use the
list.
1From Contacts or the recent calls list, scroll to or
select the Group you want.
2Press m.
3Select Send Group.
4To include yourself in the Group, press A under
Yes. -or-
To exclude yourself from the Group, press A
under No.
Note: If you choose to include yourself and the
Group already contains 20 members, you
will be prompted that the list is full. You
will be excluded from the list.
5Enter the Direct Connect number of the person
you want to send the Group to. -or-
Select Browse to select a contact from the
recent calls list, Contacts, or Memo.
6Press O.
7To send the Group, push the PTT button.
The Group will display in the recent calls list on
the phone that you send the Group to.
Talkgroup Calls
Using Predefined Talkgroups
A Talkgroup is a predetermined group that has
been provisioned by Nextel or an account
administrator. Talkgroups are limited by network
(fleet) and local markets. They can accommodate
groups up to 100 members in the local market.
Before you can make or receive Talkgroup calls, a
Talkgroup must be established. After the Talkgroup
is established, you must join the Talkgroup.
Joining a Talkgroup
When you enable security, you receive a list of
Talkgroups that have been set up for you if you
subscribe to this service. The Talkgroup list is
saved to Contacts.
To receive Talkgroup calls made to any of these
Talkgroups, you must join the Talkgroup.
1Press A under Contcs. -or-
From the main menu, scroll to Contacts and
press O.
2Scroll to the Talkgroup you want to join.
3Press A under Join.
29
Talkgroup Calls
Note: You will now be able to receive
communications from this Talkgroup only.
You can only monitor one Talkgroup at a
time.
Setting Up More Talkgroups
You can set up more Talkgroups in 3 ways:
Using Talkgroup Management* on MyNextel at
nextel.com
* You must be an account administrator to use Talkgroup
Management.
Contacting your Nextel Sales Representative at
the time of activation
Using Wireless Manager to create, manage, and
delete Talkgroups
When you create your Talkgroups, you can select
your own Talkgroup numbers.
You can join a new Talkgroup by pressing # and
entering the number using the keypad. Then press
A under Join.
Making Talkgroup Calls
1Press #. Then enter the Talkgroup number
using the keypad. -or-
Choose the Talkgroup name from Contacts or
recent calls list.
2Proceed as if making a Direct Connect call.
Receiving Talkgroup Calls
To answer a Talkgroup call:
Proceed as if answering a Direct Connect call.
Only one person at a time may speak on a
Talkgroup call.
The Direct Connect number or name of the
person who is speaking will appear on the
display below the Talkgroup number.
Turning off Talkgroup Calls
To set your phone to prevent you from hearing
your Talkgroup calls:
1From the main menu, select Settings > DC/GC
Options > Tkgrp Silent.
2Set this option On.
To set your phone to let you hear your Talkgroup
calls:
Set Tkgrp Silent to Off in step 2.
30
Making Calls
Receiving Calls
Phone Calls
When you receive a phone call, your phone rings,
vibrates, or lights up its backlight.
Answering
If the flip is closed, press t. -or-
Open the flip. -or-
Press s. -or-
Press O. -or-
Press A under Yes. -or-
Press any number key.
To answer a call by opening the flip, you must have
the Flip to Ans feature turned on (see “Setting Flip
Actions on page 59). To answer a call by pressing
any number key, you must have the Any Key Ans
feature turned on (see “Phone Calls Features” on
page 140).
Sending to Voice Mail
If the flip is closed, press .. -or-
Press e. -or-
Press A under No.
Ending
If the flip is closed, press .. -or-
Press e. -or-
Close the flip.
Direct Connect® Calls
When you receive a Direct Connect call, your
phone emits a chirping sound or vibrates.
1Wait for the caller to finish speaking.
2Press and hold the PTT button on the side of
your phone. Begin talking after your phone emits
a chirping sound.
3Release the PTT button to listen.
Tip: Turn the speakerphone off to have a private
walkie-talkie call (see “Using
Speakerphone” on page 33).
Ways to Enter Calls
Use the numbers on the keypad
Select the number from the recent calls list
Select the number from Contacts
Select a number stored in Datebook
Redial the last phone number called
Say a voice name into your phone
31
Ways to Enter Calls
Use Speed Dial or Turbo Dial®
Use One Touch Direct Connect to make a Direct
Connect call
Use a TTY device — see “Making TTY Calls” on
page 62
From the Keypad
To enter the number you want to call, press the
numbers on the keypad.
If you make a mistake:
To clear a digit, press A under Delete.
To clear all digits, press and hold A under
Delete.
To insert or delete a digit anywhere in the string
of digits you have entered, scroll left or right.
To cancel, press e.
From the Recent Calls List
The recent calls list stores the last 20 calls you
made or received.
With the Flip Open
1From the main menu, select Recent Calls.
2Scroll to the name or number you want to call.
With the Flip Closed
1Press . to display the most recent call.
2To view the rest of the recent calls list, press the
volume controls.
You can call the number displayed by pressing t
on the top of your phone.
From Contacts
If you have numbers stored in Contacts, you can
use these numbers to make calls. For information
on entering numbers into Contacts, see “Creating
Entries” on page 48.
1From the main menu, select Contacts.
2Scroll to the name or number you want to call.
Tip: To find Contacts entries faster, use the
keypad to enter the first letter of the name.
3Place the call now. -or-
Scroll left or right to display the Contacts type for
the number you want to call.
If you are making a Direct Connect call, your phone
places the call to the Direct Connect number stored
in the Contacts entry, even if the Direct Connect
icon is not displayed.
If you are making a phone call:
32
Making Calls
Your phone places the call to the phone number
assigned to the Contacts type displayed.
If the Contacts type displayed is not a phone
number, your phone places the call to the phone
number stored in the Contacts entry.
If the Contacts type displayed is not a phone
number and you have more than one phone
number stored in the Contacts entry, your phone
prompts you to select the phone number you
want to place the call to.
From Datebook
If you have numbers stored as part of events in
Datebook, you can use these numbers to make
calls. For information on storing events in
Datebook, see “Datebook on page 130.
1From the main menu, select Datebook.
2Select the day of the event containing the
number you want to call.
3Highlight or select the event containing the
number you want to call.
For details, see “Making Calls From Datebook and
Datebook Reminders” on page 134.
Redialing the Last Number
Press and hold s to place a call to the last phone
number you called.
Using a Voice Name
If you have created a voice name in Contacts for
the number you want to call, say the voice name
into your phone to enter the number. See page 47
for information on voice names.
You can use a voice name to enter a number with
the flip open or closed.
1Press and hold t until a prompt appears
telling you to say the voice name.
2Speaking into the microphone, say the voice
name assigned to the number you want to call.
Your phone plays the name back to you.
3If you are making a phone call, the call is placed
automatically.
Tip: To stop a phone call from being completed,
press . if the flip is closed or press e.
If you are making a Direct Connect call, press
and hold the PTT button to place the call.
Using Speed Dial and Turbo Dial®
Each phone number stored in Contacts is assigned
a Speed Dial number which you can use to call that
number.
33
Missed Phone Calls
Speed Dial
1From the idle screen, use the keypad to enter
the Speed Dial number assigned to the phone
number you want to call.
2Press #.
3Press s.
Turbo Dial
From the idle screen, press and hold the Speed
Dial number (1 through 9) assigned to the phone
number you want to call.
Using One Touch Direct Connect®
One Touch Direct Connect sets your phone to call
the most recent Direct Connect number or Group
on the recent calls list, or a Direct Connect number
you choose, every time you press the PTT button.
See “Setting One Touch Direct Connect®” on page
58.
Missed Phone Calls
When you miss a call, this icon V and the number
of phone calls you have missed appear briefly.
With the Flip Open
If you want to dismiss the missed call message,
press A under Back. -or-
If you want to view the missed call on the recent
calls list, press A under View.
With the Flip Closed
If you want to dismiss the missed call message,
press ..
If you want to view the missed call on the recent
calls list, press . twice.
Using Speakerphone
Turning on speakerphone makes incoming sound
come out of the phone’s speaker instead of the
earpiece. Speakerphone is available whenever you
are on an active phone call.
With the Flip Open
To turn speakerphone on or off:
Press A under Spkr. -or-
Press t.
With the Flip Closed
When you make a call with the flip closed,
speakerphone is always on.
Opening the flip turns speakerphone off.
34
Making Calls
Using Mute
Muting calls lets you listen to incoming sound
without transmitting sound. Mute is available
whenever you are on an active call.
To turn mute on:
Press A under Mute.
While mute is on, Unmute appears as a display
option.
To turn mute off:
Press A under Unmute.
Making Emergency Phone
Calls
Your phone supports emergency calling.
Emergency phone calls can be made even when
your SIM card is blocked or not in your phone.
Dial 911 to be connected to an emergency
response center. If you are on an active call, you
must end it before calling 911.
When you make an emergency call, your phone’s
GPS Enabled feature can help emergency service
personnel find you, if you are in a location where
your phone's GPS antenna has established a clear
view of the open sky and your local emergency
response center has the equipment to process
location information. See “GPS Enabled” on page
120, and particularly “IMPORTANT: Things to
Keep in Mind” on page 120 and “Making an
Emergency Call” on page 121, for more
information on the limitations of this feature.
Because of the limitations of this feature, always
provide your best knowledge of your location to the
emergency response center when you make an
emergency call.
Important: Emergency calls cannot be placed while
the keypad is locked.
Important: If you have not registered on the
network, emergency calls cannot be
placed while your SIM card is in your
phone.
35
Making Emergency Phone Calls
Important: If you are bringing your phone number
to Nextel from your previous carrier,
you may receive a temporary telephone
number while your Nextel phone is
being programmed with your
permanent phone number. If you make
a call to 911 and the call fails, the 911
emergency response center will not be
able to call you back on your Nextel
phone if in the meantime, your Nextel
phone has been programmed with your
permanent telephone number. If the call
is disconnected before location and
details have been provided, call 911
again and advise that you were
disconnected.
36
Call Alerts
Sending a call alert lets the recipient know you
want to talk to him or her on a Direct Connect call.
When you send a call alert, the recipient’s phone
emits a series of beeps, or vibrates, and displays
your name or Direct Connect number.
The recipient can:
Answer — begin a Direct Connect call with the
sender
Queuestore the call alert to the call alert
queue, which is a list of call alerts
Clear — dismiss and delete the call alert
Sending Call Alerts
1Enter the Direct Connect number you want to
send to, as you would when making a Direct
Connect call.
2Press A under Alert. Ready to Alert appears
on the display.
3Press the PTT button until Alert Successful
appears on the display.
Note: If the alert is not successful, this may
mean the person you are trying to reach is
on a call or has the phone turned off.
Receiving Call Alerts
When you receive a call alert, you must answer,
queue, or clear it. You cannot receive phone calls
or Direct Connect calls until you do.
To answer a call alert:
Press the PTT button to make a Direct Connect
call to the sender.
To queue a call alert:
Press A under Queue.
To clear a call alert:
Press O. -or-
Press A under Clear. -or-
If the flip is closed, press ..
Note: The recent calls list also stores call alerts
you have received. They appear as Direct
Connect calls. Call alerts remain in your
recent calls list until you delete them or
until they reach the end of the list.
Using the Call Alert Queue
When you queue a call alert, it remains in the call
alert queue until you make a Direct Connect call to
the sender or delete it.
37
Using the Call Alert Queue
Viewing Call Alerts
1From the main menu, select Call Alert.
2Scroll through the list.
Viewing Date and Time
To view the date and time a call alert was received:
1From the main menu, select Call Alert.
2Select the call alert you want information on.
Responding to Call Alerts in the
Queue
After you queue a call alert, you can respond to it
by making a Direct Connect call to the sender or
sending a call alert to the sender.
Making a Direct Connect Call to the Sender
1From the main menu, select Call Alert.
2Scroll to the call alert you want to respond to.
3Press the PTT button to begin the call.
This removes the call alert from the queue.
Sending a Call Alert to the Sender
1From the main menu, select Call Alert.
2Scroll to the call alert you want to respond to.
3Press A under Alert. Ready to Alert appears
on the display.
4Press the PTT button until Alert Successful
appears on the display.
Deleting Call Alerts
To delete a call alert from the queue:
1From the call alert queue, scroll to the call alert
you want to delete.
2Press m.
3Select Delete.
4Press O or press A under Yes to confirm.
To delete all call alerts from the queue:
1From the call alert queue, press m.
2From the call alert menu, select Delete All.
3Press O or press A under Yes to confirm.
Sorting Call Alerts
Tip: You must have at least one call alert in the
queue to access this feature.
To sort call alerts by the order they were received:
1From the main menu, select Call Alert.
2Press m.
3Select Sort By.
4Select First on Top or Last on Top.
38
Recent Calls
The recent calls list stores information associated
with calls you have made and received and call
alerts you have received. It also stores My Info and
contact information sent to you from other phones.
The recent calls list stores up to 20 items.
Calls and Call Alerts
The recent calls list stores the numbers of up to 20
of the most recent calls you have made and
received.
If the number of a recent call is stored in Contacts,
the following information appears:
The name assigned to the number
The Contacts type icon associated with the
number. If the Contacts entry containing the
number has more than one number or address
stored, <> surrounds the Contacts type icon. For
information on Contacts types, see page 46.
The Direct Connect number Contacts type icon
appears when you receive a Direct Connect call or
call alert, even if the number is not stored in
Contacts.
Call alerts you have received appear as Direct
Connect calls. Like all items in the recent calls list,
they remain listed until you delete them or until
they reach the end of the list.
For phone calls, an additional icon appears giving
information about the call:
When you select a call to view its details, you see
information such as the name associated with the
call, the number, date, time, and duration of the
call.
My Info From Other Phones
The recent calls list stores My Info from other
phones. See “Sending My Info and Contact
Information” on page 110.
This icon j appears with My Info from other
phones on the recent calls list, along with the
Direct Connect number of the person who sent the
information.
XA call you made.
WA call you received.
VA missed call. Missed calls appear on the
recent calls list only if you have Caller ID.
39
Contact Information From Other Phones
When you select My Info from other phones to view
its details, you see all the information sent.
If you receive My Info from the same phone more
than once, only the most recently sent version
appears in the recent calls list.
Contact Information From
Other Phones
The recent calls list stores contact information sent
from other phones. This information comes from
the other phone’s Contacts list or recent calls list.
See “Sending My Info and Contact Information” on
page 110.
This icon d appears with contact information on
the recent calls list.
Contact information in the recent calls list displays:
The name contained in the contact information
The Contacts type icon associated with the
number or address contained in the contact
information. If the item contains more than one
number or address stored, <> surrounds the
Contacts type icon.
The name or Direct Connect number of the person
who sent the contact information appears as a
separate item on the recent calls list, above the
information sent. If one person sends you more
than one item of contact information, all the items
appear below the person’s name or Direct Connect
number.
When you select contact information to view its
details, you see the name or Direct Connect
number of the person who sent the information and
all the information in the item.
If you receive contact information with the same
name from the same phone more than once, only
the most recently sent version appears in the
recent calls list.
Viewing the Recent Calls List
With the Flip Open
1From the main menu, select Recent Calls.
2Scroll through the list.
To view the details of an item on the list:
From the recent calls list, select the item you
want information on.
Tip: To view the details of more items, keep
scrolling.
40
Recent Calls
With the Flip Closed
1Press ..
2If you want to view the rest of the recent calls
list, press the volume controls.
3Press . to dismiss the recent calls list.
Storing Items to Contacts
1From the recent calls list, scroll to or select the
item you want to store.
2Press A under Store. -or-
If Store is not one of your options: Press m.
Select Store or Update Contacts.
Tip: If the item you want to store is a call, Store
does not appear if the number is already
stored in Contacts.
3To store the item as a new entry, select [New
Contact]. -or-
To store the number to an existing entry, select
the entry.
Note: Storing My Info or contact information
from another phone to a Contacts entry
that has a name assigned to it does not
change the name of the Contacts entry.
4If the item you want to store is a call, you must
assign a Contacts type to the number:
With the Contacts type field highlighted, scroll
left or right to display the Contacts type you want
to assign the number.
5If you want to add more information to the entry,
follow the applicable instructions in “Creating
Entries” on page 48.
6Press A under Done.
Deleting Items
To delete an item from the recent calls list:
1From the recent calls list, scroll to or select the
item you want to delete.
2Press A under Delete. -or-
If Delete is not one of your options: Press m.
Select Delete.
3Press O or press A under Yes to confirm.
To delete all items on the recent calls list:
1From the recent calls list, press m.
2Select Delete All.
3Press O or press A under Yes to confirm.
41
Making Calls From the Recent Calls List
Making Calls From the Recent
Calls List
With the Flip Open
1From the main menu, select Recent Calls.
2Scroll to the item containing the number you
want to call.
If you scroll to a call, you can make a call to
the number that made the call. If the number
is stored in Contacts, you can make a call to
any of the numbers stored with it.
If you scroll to My Info from another phone,
you can make a call to the Direct Connect
number of the phone that sent the
information.
If you scroll to contact information from
another phone, you can make a call to any of
the numbers in the contact information.
3To place the call now, go to step 4. -or-
Scroll left or right to display the Contacts type for
the number you want to call.
4To make a phone call, press s. -or-
To make a Direct Connect call, press the PTT
button.
You can also make calls while viewing the details
of an item on the recent calls list:
1From the recent calls list, select the item
containing the number you want to call.
If you select a call or contact information from
another phone, you can make a call to the
number shown first on the details screen.
If you scroll to My Info from another phone,
you can make a call to the Direct Connect
number of the phone that sent the
information.
2To make a phone call, press s. -or-
To make a Direct Connect call, press the PTT
button.
With the Flip Closed
1Press . to display the most recent call.
2Press the volume controls to scroll to the name
or number you want to call.
If you scroll to a call, you can make a call to
the number that made the call.
If you scroll to My Info from another phone,
you can make a call to the Direct Connect
number of the phone that sent the
information.
42
Recent Calls
If you scroll to contact information from
another phone, you can make a call to the
number currently displayed.
3To make a phone call, press t on the top of
your phone. -or-
To make a Direct Connect call, press the PTT
button.
43
Entering Text
You can enter text into your phone using the
traditional method of pressing a key several times
for each character, or by pressing a key once for
each letter while words likely to be the one you
want are chosen from a database. You can also
enter symbols and numbers into a text field.
In screens that require you to enter text, you see
the following icons. These icons tell you which text
input mode you are using:
When you access a screen that requires you to
enter text, you start in the mode last used.
To choose a text input mode:
1At a screen that requires you to enter text, press
m.
2Select the text input mode you want to use. A
checkmark appears next to the current mode.
Using Alpha Mode
Press any key on the keypad to enter the letters,
numbers, and symbols on that key. For example,
to enter the letter Y, press 9 three times.
Type a letter then scroll up to make that letter
uppercase, or type a letter then scroll down to
make that letter lowercase.
See “Special Function Keys” on page 44 for
more information on adding spaces,
capitalization, and punctuation.
Using Word Mode
In Word mode, T9 Text Input analyzes the letters
on the keypad button you press and arranges them
to create words. As you type, T9 Text Input
matches your keystrokes to words in its database
and displays the most commonly used matching
word. You can add you own words to this
database.
Entering a Word
1Select Word as your text input mode.
lAlpha — Press a key several times for each
character.
jWord — Press a key once for each letter
while words likely to be the one you want are
chosen from a database.
iSymbols — Enter punctuation and other
symbols.
kNumeric — Enter numbers.
44
Entering Text
2Type a word by pressing one key for each letter.
For example, to type “test” press 8 3 7
8.
The displayed word may change as you type it.
Do not try to correct the word as you go. Type to
the end of the word before editing.
3If the word that appears is not the desired word,
press 0 to change the word on the display to
the next most likely word in the database.
Repeat until the desired word appears.
If the desired word does not appear, you can add it
to the database.
Adding Words to the Database
1Select Alpha as your text input mode.
2Type the word using Alpha mode.
3Select Word as your text input mode.
4Press #.
The word you typed in Alpha text entry mode is
now in the database.
Note: You cannot store alphanumeric
combinations, such as Y2K.
Choosing a Language
To change the language of the database:
1At a screen that requires you to enter text, press
m.
2Select Languages.
3Select the language you want for your database.
Special Function Keys
Some of the phone’s keys assume different
functions while in Alpha or Word mode.
Spaces
Press # for a space.
Capitalization
When you press and hold the # key, it acts as a
3-way toggle. Press and hold # to make the next
letter typed uppercase (shift), to make all
subsequent letters typed uppercase (caps lock), or
to go back to lowercase letters.
These icons appear in the top row of your display:
m or XShift is on.
n or WCaps lock is on.
45
Using Numeric Mode
When neither of these icons appear, letters typed
are lowercase. Scrolling up after typing a letter
makes that letter uppercase.
Note: Your phone automatically makes the first
letter of a sentence uppercase.
Punctuation
Press 1 or 0 to insert punctuation. Continue to
press the key to view the list of symbols available
through that key. Pause to select the symbol you
want.
Note: Additional punctuation symbols are
available in Symbols mode.
Using Numeric Mode
1Select Numeric as your text input mode.
2Press the number buttons on your keypad to
enter numbers.
Using Symbols Mode
1Select Symbols as your text input mode.
A row of symbols appears along the bottom of
the phone’s display. Scroll right to view the
complete row.
2Press O to select the highlighted symbol.
46
Contacts
Contacts stores up to 600 numbers or addresses.
Each Contacts entry can store several numbers or
addresses.
Information stored in Contacts is saved on your
SIM card.
A Contacts entry contains:
A name — A name is required if you are storing
more than one number or address to the entry;
otherwise, it is optional. Typically, this is the
name of the person whose contact information is
stored in the entry.
A ring tone — You can assign a ring tone to
each entry. This is the sound your phone makes
when you receive phone calls or call alerts from
any of the numbers stored in the entry.
A Contacts type — Each number or address
stored must be assigned a Contacts type:
AMobile phone number
BDC Direct Connect number
CWork1 phone number
DWork2 phone number
EHome phone number
FEmail email address
GFax phone number
HPager phone number
ITalkgroup Talkgroup number
SGroup Group
JIP IP address
KOther phone number
47
Viewing Contacts
A number or address — Each Contacts entry
must contain a number or address. This may be
any type of phone number, Direct Connect
number, Group, Talkgroup number, email
address, or IP address.
Note: You can store numbers up to 64 digits
long, but every 20 digits must be
separated by a pause or wait. See
“Creating Pauses and Waits” on page 50.
A Speed Dial number — When you store a
phone number, it is assigned a Speed Dial
number. You can accept the default Speed Dial
number or change it.
A voice name — If you create a voice name for a
number, you can then dial that number by saying
the voice name into your phone. This icon P
appears to the left of the Contacts type icon if a
voice name is assigned.
Viewing Contacts
To access Contacts:
From the main menu, select Contacts. -or-
If you are on a call: Press m. Select Contacts.
To view entries:
1From the Contacts list, scroll to the entry you
want to view.
2If an entry has more than one number or
address stored, <> surrounds the Contacts type
icon. Scroll left or right to view the icon for each
number stored in the entry.
3Press O to view the entry.
4Scroll to view the other numbers and addresses
stored for the entry.
Tip: To view more entries, continue scrolling.
Searching for a Name
To search for a name in Contacts:
1From the Contacts list, press A under Search.
-or-
If Search is not one of your options: Press m.
Select Search.
2Enter the name you want to see.
3Press O.
Your phone finds the name you entered or the
nearest match.
Showing Only Direct Connect®
Numbers, Groups, and Talkgroups
To set Contacts to show only entries that contain
Direct Connect numbers, Groups, and Talkgroups:
1From the Contacts list, press m.
48
Contacts
2Select Filter.
3Set this option to Show DC.
To set Contacts to show all entries:
1From the Contacts list, press m.
2Select Filter.
3Set this option to Show All.
Creating Entries
A number or address and a Contacts type are
required for all Contacts entries. Other information
is optional. You may enter the information in any
order by scrolling through the entry details.
After you have entered the number or address,
Contacts type, and any other information you want,
you can press A under Done to save the entry to
Contacts.
To cancel a Contacts entry at any time press, e to
return to the idle screen.
To create a Contacts entry:
1To access the entry details screen:
Select Contacts > [New Contact]. -or-
From the Contacts list, press m. Select New
Contact.
2If you want to assign a name to the entry:
Select Name.
Enter the name. When you are finished, press
O.
Tip: Press A under Browse to select a name
already in Contacts.
3If you want to assign a ring tone to the name:
Select Ringer.
Select the ring tone you want to assign.
4To assign a Contacts type to the number or
address being stored:
Select the Contacts type field.
Select the Contacts type you want to assign.
Note: For information about creating Groups,
see “Creating Groups in Contacts” on
page 24.
5To store a number or address:
Select the # field (or ID for an email address, or
IP for an IP address).
Enter the number or address. For phone
numbers, use the 10-digit format. For email
addresses, see “Entering Text” on page 43.
Tip: Press A under Browse to select a number
or address from Contacts, the recent calls
list, or Memo.
49
Storing Numbers Faster
When you are finished, press O.
6If you want to assign more options to the
number, select [Options]. See “Assigning
Options”.
7If you want to add more numbers or addresses
to the entry:
Scroll past the information you already entered.
Enter the additional information for the entry
using step 2 through step 6. You must assign a
name to the entry, if you have not already.
8Press A under Done.
Assigning Options
1If you have not already, select [Options].
2The default Speed Dial number assigned to a
phone number is displayed in the Speed # field.
This is always the next available Speed Dial
location.
If you want to assign the phone number to a
different Speed Dial location:
With the Speed # field highlighted, press O.
Press A under Delete to delete the current
Speed Dial number.
Enter the new Speed Dial number using the
keypad.
When you are finished, press O.
3If you want to create a voice name for a phone
number, select Voice Name.
As directed by the screen prompts, say and
repeat the name you want to assign to the
number. Speak clearly into the microphone.
4When you are finished, press A under Back.
Storing Numbers Faster
To store numbers to Contacts from the recent calls
list, see “Storing Items to Contacts” on page 40.
To store numbers to Contacts from Memo, see
Memo” on page 52.
To store numbers to Contacts from the idle screen:
1Use the keypad to enter the number you want to
store.
2Press m.
3Select Store Number.
4To store the number as a new entry, select [New
Contact]. -or-
To store the number to an existing entry, select
the entry.
5With the Contacts type field highlighted, scroll
left or right to display the Contacts type you want
to assign the number.
50
Contacts
6If you want to add more information to the entry,
follow the applicable instructions in “Creating
Entries” on page 48.
7Press A under Done.
Editing Entries
1From the Contacts list, scroll to the entry you
want to edit.
2Press A under Edit. -or-
If Edit is not one of your options: Press m.
Select Edit.
The entry details screen displays.
3Follow the applicable instructions in “Creating
Entries” on page 48 to edit the various fields.
Deleting Entries
Delete an Entry
1From the Contacts list, scroll to the entry you
want to delete.
2Press m.
3To delete the entire entry, select Delete
Contact.
4Press O or press A under Yes to confirm.
Delete a Number or Address
1From the Contacts list, scroll to the entry that
contains the number or address you want to
delete.
2Scroll left or right to display the Contacts type for
the number you want to delete.
3Press m.
4Select Delete Number.
5Press O or press A under Yes to confirm.
Note: If an entry contains only one number or
address, deleting the number or address
deletes the entry.
Checking Capacity
To see how many numbers are stored in Contacts:
1From the Contacts list, press m.
2Select Capacity.
Creating Pauses and Waits
When storing a number, you can program your
phone to pause or wait between digits while
dialing. A pause makes your phone pause for 3
seconds before dialing further. A wait makes your
phone wait for your response before dialing further.
51
International Numbers
This feature is useful when using voice mail or
other automated phone systems that require you to
dial a phone number and then enter an access
number.
To program a pause:
Press and hold * until the letter P appears.
The P represents a 3-second pause.
If you store 17035551235P1234, when you select
this number and make a call, your phone dials the
first 11 digits, pauses for 3 seconds, then dials the
last 4 digits.
If you want a pause longer than 3 seconds, press
and hold * more than once. Each P represents a
3-second pause.
To program a wait:
Press and hold * until the letter W appears.
The W means your phone waits before dialing
further.
If you store 17035551235W1234, when you select
this number and make a call, your phone dials the
first 11 digits and then waits. A message appears
asking if you want to send the rest of the digits.
Press A under Yes to dial the last 4 digits.
Tip: You can create pauses and waits while
dialing a number from the keypad. See
“Creating Pauses and Waits While Dialing”
on page 58.
International Numbers
When storing a number that you plan to use for
international calls, use Plus Dialing:
1Press and hold 0 for two seconds. A “0
appears, then changes to a “+.
Note: The network translates the “+” into the
appropriate international access code
needed to place the call.
2Enter the country code, city code or area code,
and phone number.
For information about making international calls,
see “Making International Calls” on page 58.
52
Memo
Memo lets you store a number, make a call to that
number, and save it to Contacts.
To create a memo:
1From the main menu, select Memo.
2Enter the number using your keypad.
3Press O.
To view the memo later:
From the main menu, select Memo.
To delete the memo:
1From the main menu, select Memo.
2Press and hold A under Delete.
3Press O.
To edit the memo:
1From the main menu, select Memo.
2Enter the new number.
3Press O.
To make a call to the memo number:
1From the main menu, select Memo.
2To make a phone call, press s. -or-
To make a Direct Connect call, press the PTT
button.
To store the memo number to Contacts:
1From the main menu, select Memo.
2Press m.
3Select Store to Cntcs.
4To store the number as a new entry, select [New
Contact]. -or-
To store the number to an existing entry, select
the entry.
5With the Contacts type field highlighted, scroll
left or right to display the Contacts type you want
to assign the number.
6If you want to add more information to the entry,
follow the applicable instructions in “Creating
Entries” on page 48.
7Press A under Done.
53
Call Forwarding
Call forwarding sends calls to the phone numbers
you specify. You can forward all calls to one
number or forward missed calls to different
numbers depending on the reason you missed the
call.
You can forward phone lines 1 and 2
independently.
Forwarding All Calls
When you set your phone to forward all calls, an
icon appears in the top row of the display:
To forward all calls:
1From the main menu, select Call Forward >
Forward > All Calls.
2Select To.
If you specified a forwarding number for all calls
before, this number displays.
To forward calls to this number, press A under
Back.
To delete this number, press O, then press and
hold A under Delete.
3To enter the number you want to forward calls to:
Enter the number using your keypad. -or-
Press A under Search. Select Contacts,
Recent Calls, or Memo. Select the number you
want to enter.
4Press O.
All your calls are now forwarded to the number you
specified.
GPhone line 1 is active; calls to phone line 1
are being forwarded.
IPhone line 1 is active; calls to phone line 2
are being forwarded.
HPhone line 1 is active; calls to phone lines 1
and 2 are being forwarded.
JPhone line 2 is active; calls to phone line 1
are being forwarded.
LPhone line 2 is active; calls to phone line 2
are being forwarded.
KPhone line 2 is active; calls to phone lines 1
and 2 are being forwarded.
54
Call Forwarding
Turning Off Call Forwarding
If you do not want all your calls forwarded, turn the
feature off:
1From the main menu, select Call Forward > To.
2Set this option to Off.
All your calls are now sent to your phone.
Calls you miss are forwarded according to the
options set for missed calls. By default, missed
calls are forwarded to voice mail.
Forwarding Missed Calls
You can specify a forwarding number for each type
of missed call:
•If Busy — Your phone is on a call or transferring
data.
If No Answer — You do not answer on the first
4 rings.
If Unreachable — Your phone is out of
coverage or powered off.
Note: If you want a type of missed call sent to
voice mail, the call forwarding number for
that type of missed call must be your
voice mail access number. In most cases,
your voice mail access number is your
area code + first 3 digits of your PTN +
MAIL (6245). To verify your voice mail
access number, contact Nextel Customer
Care.
To forward missed calls:
1From the main menu, select Call Forward >
Forward > Detailed.
2Select If Busy to specify a forwarding number
for calls received when your phone is busy.
3If you specified a forwarding number for this type
of call before, this number displays.
To forward calls to this number, press A under
Back and go to step 6. -or-
To delete this number, press O, then press and
hold A under Delete.
4To enter the number you want to forward this
type of call to:
Enter the number using your keypad. -or-
Press A under Search. Select Contacts,
Recent Calls, or Memo. Select the number you
want to enter.
55
Viewing Call Forwarding Settings
5Press O.
6Repeat step 2 through step 5 for If No Answer
and If Unreachable.
7When you are finished, press A under Back.
Viewing Call Forwarding
Settings
1From the main menu, select Call Forward >
Forward > All Calls.
2With To highlighted, press A under Status.
56
Advanced Calling
Features
Call Waiting
Call Waiting lets you receive a second call while on
an active call. Call Waiting is always available,
unless you turn it off for a specific call.
If you are on a call and receive a second call, your
phone emits a tone and displays a message saying
you are receiving a second call.
To accept the second call and put the active call on
hold:
Press A under Yes.
To accept the second call and end the active call:
1Press e.
Your phone rings with the second call.
2Answer the second call.
To decline the second call:
Press A under No. If you subscribe to voice
mail, the call is forwarded to your voice mail box,
unless you set Call Forward for If Busy to a
different number.
Turn Off Call Waiting
To turn off Call Waiting during a call:
1Press m.
2Select In Call Setup > Call Waiting.
3Set this option to Off.
Tip: To turn Call Waiting back on while still on
the call, set this option to On.
To turn off Call Waiting for the next call you make
or receive:
1From the main menu, select Settings > Phone
Calls > Call Waiting.
2Set this option to Off.
Call Waiting is turned back on when you end the
call.
Switching Between Calls
Any time you have one call active and one call on
hold, to make the call on hold active and put the
active call on hold:
Press A under Switch. -or-
If Switch is not one of your options: Press m.
Select Switch.
57
Putting a Call on Hold
Putting a Call on Hold
1While on an active call, press m.
2Select Hold.
If you want to make the call active again, press A
under Resume.
Calling 2 People
Putting a Call on Hold, Making a
Second Call
1Place or receive a phone call.
2While the call is active, press m.
3Select 2nd Call. This puts the call on hold.
4Enter the second phone number you want to
call.
Tip: For quick ways to enter the number, press
m.
5Press s to place the call.
To end the second call and make the call on hold
active again:
Press e.
To make the call on hold active and put the active
call on hold:
Press A under Switch.
Merging 2 Calls into a 3-Way Call
After you put a call on hold and place a second
call, you can combine these calls into a 3-way call:
1Press m.
2Select Join.
All 3 people in the call can speak to and hear each
other.
Making a 3-Way Call
1Place or receive a phone call.
2While the call is active, press m.
3Select 3 Way. This puts the call on hold.
4Enter the second phone number you want to
call.
Tip: For quick ways to enter the number, press
m.
5Press s to place the call.
6Press A under Join.
All 3 people in the call can speak to and hear each
other.
58
Advanced Calling Features
Creating Pauses and Waits
While Dialing
You can enter a pause or wait while dialing a
number. For information on using pauses and
waits, see “Creating Pauses and Waits” on page
50.
To create a pause while dialing a phone number:
1From the keypad, enter the digits you want to
occur before the pause.
2Press m.
3Select Insert Pause.
4Enter the digits you want to occur after the
pause.
To create a wait while dialing a phone number:
1From the keypad, enter the digits you want to
occur before the wait.
2Press m.
3Select Insert Wait.
4Enter the digits you want to occur after the wait.
Making International Calls
Your service default is “International Calls
Restricted.” Contact Nextel Customer Care to
obtain international dialing access.
Calls placed between the United States and
Canada do not require an international access
code.
Plus Dialing lets you place an international call to
most countries without entering the local
international access code.
1Press and hold 0 for two seconds. A “0
appears, then changes to a “+.
Note: The network translates the “+” into the
appropriate international access code
needed to place the call.
2Enter the country code, city code or area code,
and phone number.
3Press s.
Setting One Touch Direct
Connect®
One Touch Direct Connect sets your phone to call
the most recent Direct Connect number or Group
on the recent ca<