MySugr User Manual App

User Manual: MySugr User Manual

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mySugrAppManual

Version:3.40_iOS-2017-11-28

1Gettingstarted

1.1Keyfeatures

Quickandeasydataentry.

Smartsearch.

Neatandcleargraphs.

Handyphotofunction(multiplepicsperentry).

Excitingchallenges.

MultiplereportformatsPDF,CSV,Excel(PDFandExcelonly

inmySugrPro).

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Smile-inducingfeedback.

Practicalglucosereminders.

Socialsharingfunctions.

Fastmulti-devicesync(mySugrPro).

1.2Installation

OpentheAppStoreonyouriOSdeviceandsearchfor

“mySugr”.Clickontheicontoseethedetails,thenpress

“Get”andthen“Install”tostarttheinstallationprocess.You

maybeaskedforyourAppStorepassword;onceentered,the

mySugrappwillbegintodownloadandinstall.

OpenthePlayStoreonyourAndroiddeviceandsearchfor

“mySugr”.Clickontheicontoseethedetails,thenpress

“Install”tostarttheinstallationprocess.Youwillbeaskedto

acceptthedownloadconditionsbyGoogle.Afterthat,the

mySugrappwillbegintodownloadandinstall.

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TousemySugrappyouhavetocreateanaccount.Thisis

necessaryinordertoexportyourdatalater.

1.3Home

ThetwomostcommonlyusedfeaturesaretheMagnifying

Glass,usedtosearchforentries(mySugrPro),andthePlus

Sign,usedtomakeanewentry.

Belowthegraphyou'llseestatisticsforthecurrentday:

AverageBG

BGDeviation

HyposandHypers

Belowthoseyoucanfindfieldswithinformationaboutunitsof

insulin,carbohydrates,andmore.Thesefieldsarearranged

accordingtotheirorderonthenewentryscreen.

Underthegraphyouseetilesthatcontain:

bloodglucoseaverage(thatday)

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bloodglucoseaverage(thatday)

bloodglucosedeviation(thatday)

numberofhypersandhypos(thatday)

Insulinratio(thatday)

bolusormealtimeinsulintaken(thatday)

amountofcarbohydrateseaten(thatday)

durationofactivity(thatday)

pills(thatday)

weight(thatday)

bloodpressure(thatday)

1.4Explanationofterms,iconsandcolors

1. TappingontheMagnifyingGlassicononyourdashboard

allowsyoutosearchforentries,tags,locations,etc.

2. TappingonthePlusSignallowsyoutoaddanentry.

Thecolorsoftheelementsonthedashboard(3)andthe

monster(2)activelyreacttoyourglucoselevelsofthe

currentday.Thecolorofthegraphadaptstothetimeofday

(1).

Eachtaginthenewentryscreendescribesasituation,

scenario,somecontext,amood,oranemotion.Thereisatext

descriptionofeachtagdirectlybeloweachicon.

1. Red:Bloodglucosenotintargetrange

2. Green:Bloodglucoseintargetrange

3. Orange:Bloodglucoseisnotgreatbutok

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ThecolorsusedinvariableareasofmySugrappareas

describedabove,basedontargetrangesprovidedbytheuser

inthesettingsscreen.

1. Bloodglucose,weight,HbA1c,Ketone

2. Insulin

3. Pills

4. Food

5. Activity

Withintheappyouseeavarietyoftiles.Therearefive

differentshapesrepresentingfivecatagories.

1.5Profile

Usethesidemenutoaccessyourprofile,settings,andmore!

Changeyourpersonal,therapyandapplicationsettings.Ifyou

wish,youcanentermorespecificdetailsaboutyou,your

diabetestype,andyourdiabetesdiagnosisdate.Change

passwordatthebottomifneeded.

Enteryourname,emailaddress,genderanddateofbirth.If

youneedtochangeyouremailaddressinthefuture,hereis

whereithappens.Youcanalsochangeyourpasswordorlog

out.Lastbutnotleast,youcangiveyourdiabetesmonstera

name!Goahead,becreative!

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mySugrneedstoknowsomedetailsaboutyourdiabetes

managementinordertofunctionproperly.Forexample,your

bloodglucoseunits(mg/dlormmol/l),howyoumeasureyour

carbohydrates,andhowyoudeliveryourinsulin(pump,

pen/syringes,ornoinsulin).Ifyouuseaninsulinpump,youcan

enteryourbasalrates,decideifyou'dlikethemdisplayedon

thegraphs,andifyouwantthemdisplayedin30-minute

increments.Ifyoutakeanyoralmedications(pills),youcan

enterthenamesofthemheresotheyareavailabletoselect

whencreatinganewentry.Ifdesired,youcanalsoentermany

otherdetails(age,typeofdiabetes,targetBGranges,target

weight,etc.).Youcanevenenterdetailsaboutyourdiabetes

devices.Ifyoucan'tfindyourspecificdevice,justleaveit

blankfornow–butpleaseletusknowsowecangetitadded

tothelist.

Totalbasalinsulinforthe24-hourperiodisshownintheupper

righthandcorner.Tapthegreencheckmark(upperright

corner)tosaveyourbasalratesorthe“x”(upperleftcorner)

tocancelandreturntothesettingsscreen.

Defineyourdiabetesdevicesandmedshere.Don'tseeyour

deviceormedonthelist?Don'tworry,youcanskipit–but

pleaseletusknowsowecanaddit.Fliptheappropriateswitch

todecideifyouwantmonstersoundsonoroff,andifyou

wanttoreceiveaweeklyemailreportand/ornewsletter.You

canalsochangethesettingsoftheInsulinCalculator(if

availableinyourcountry).

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2Entries

2.1Addanentry

OpenthemySugrapp.

Tapontheplussign.

Changedate,time&locationifneeded.

Takeapictureofyourfood.

Enterbloodglucose,carbs,nutrition,insulindetails,pills,

activity,weight,HbA1c,ketonesandnotes.

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Selecttags.

Tapontheremindericontogetremindermenu.Movethe

slidertothedesiredtime.

Saveentry.

Youdidit!

2.2Editanentry

Tapontheentryyou‘dliketoeditorslidetotherightand

clickedit.

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Editentry.

Tapthegreenchecktosavethechangesortapthe"x“to

cancelandgoback.

2.3Deleteanentry

Tapontheentryyou‘dliketodeleteorswipetotherightand

deletetheentry.

Deleteentry.

2.4Searchanentry

Taponthemagnifyingglass.

Usefiltertoreceiveappropriatesearchresults.

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2.5Logbook

Scrollupanddownonyourentriesortapanddragthegraph

leftandrighttonavigate

Addorsearchentriesbytappingtheappropriateicon.

3Earnpoints

3.1

Yougetpointsforeachactionyoutaketocareforyourself,

andthegoalistofillthatbarwithpointseachandeveryday.

HowmanypointsdoIget?

1Point:Tags,morepics,pills,notes,mealtags

2Points:bloodglucose,mealentry,location,bolus(pump)/

insulinshortacting(pen/syringe),descriptionofmeal,temp

basal(pump)/insulinlongacting(pen/syringe),blood

pressure,weight,ketones

3Points:firstpic,activity,activitydescription,HbA1c

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Get50pointsperdayandtameyourmonster!

4EstimatedHbA1c

4.1

ThetoprightofthegraphdisplaysyourestimatedHbA1c–

assumingyou’veloggedenoughbloodglucosevalues(more

onthat,next).Note:thisvalueisonlyanestimateandisbased

onyourloggedbloodglucoselevels.Thisresultcandeviate

fromlaboratoryresults.

HbA1c-what'sbehindthisimportanttest

InordertocalculateanestimatedHbA1c,mySugrappneeds

anaverageof3BGvaluesperdayforaperiodof7days,

minimum.Entermorevaluesforamoreaccurateestimate.

Themaximumcalculationperiodis90days.

5Coaching

5.1FirstSteps

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YoucanfindCoachingintheside-menu.

5.2Messaging

Sendingamessage.

Taptocollapseorexpandmessages.Badgesindicateunread

messages.

6Challenges

6.1

Challengesarefoundviathesidemenu.

Challengesareusuallyorientedtowardsachievinggoals

relatedtobetteroverallhealthordiabetesmanagement,such

ascheckingyourbloodsugarmoreoftenorgettingmore

exercise.

7Importdata

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7.1Hardware

Pleasebesurethatyourmeterisproperlyconnectedtoyour

smartphone.GototheBluetoothsettingsonyour

smartphone,turnonyourmeter,andwaituntilthetwo

deviceshaveconnected.IfyouareusingtheBeurerGL50Evo

pleasegointothemetermemorytoactivateBluetooth.

Select"SupportedDevices"fromthemenu.

Selectyourdevicefromthelist.

Click"Enable"andfollowtheinstructionsdisplayedinthe

mySugrapp.

Followingthesuccessfulactivationofyourmeter,yourBG

valuesareautomaticallysynchronizedwithmySugrapp.The

synchronizationhappenseverytimeyouconnectthedeviceto

yoursmartphonewithmySugrappopen.ATTENTION:The

bloodglucoseunitsofmeasurement(mg/dLormmol/L)must

beidenticalinthebloodglucosemeterandinthesettingsof

mySugrapp.Otherwise,datasynchronizationisnotpossible.If

thesettingsdonotmatchtheymustbeadjustedinmySugr

apptoperformdatasynchronizationfromthedevice.

Whenduplicatesaredetected(forexample,areadinginthe

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Whenduplicatesaredetected(forexample,areadinginthe

metermemorythatwasalsomanuallyenteredintomySugr

app)theyareautomaticallymerged.

Extremelyhighorlowvaluesaremarkedassuch:Valuesbelow

20mg/dLaredisplayedasLo,valuesabove600mg/dLare

displayedasHi.Thesamegoesfortheequivalentvaluesin

mmol.

Afteralldatahasbeenimportedyoucanperformalive

measurement.GotothedashboardinmySugrappandthen

insertateststripintoyourmeter.

7.2ImportCGMData

7.2.1ImportCGMDataviaCSVorTXTintomySugr

Usingacomputer,logintoyourmySugraccountat

https://hello.mysugr.comandfind“Importer”intheside

menu.Dragthe.csvfilefromyourCGMprogramintothe

uploadarea.ThemySugrmonsterswillcrunchthedataand

loaditintoyouraccount.Itshouldonlytakeamomentortwo.

Onceit’scomplete,startthemySugrapponyoursmartphone.

YourCGMdatawillappearinthegraphassoonasthe

synchronizationisfinished.

7.2.2ImportCGMviaAppleHealth(iOSonly)

MakesurethatAppleHealthisenabledinthemySugrapp

settingsandmakesurethatsharingforbloodglucoseis

enabledintheAppleHealthsettings.OpenthemySugrapp

andtheCGMdatawillappearinthegraph.*NoteforDexcom:

TheHealthappwilldisplaytheSharer’sglucoseinformation

withathree-hourdelay.Itwillnotdisplayrealtimeglucose

information.

7.2.3HideCGMData

Doubletaponthegraphtoopenanoverlaycontrolpanel

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whereyoucanenableordisablevisibilityofCGMdatainyour

graph.

8Exportdata

8.1

Select“Reports”fromthesidemenu.

Changefileformat&periodifneeded(mySugrPro)andtap

“Export”.Onceonyourscreen,tapthebuttonintheupper

right(lowerleftsinceiOS10)toaccesstheoptionsfor

sendingandsaving.

9AppleHealth/GoogleFit

9.1

YoucanactivateAppleHealthintheside-menuunder

'Connections'.GoogleFitcanbeactivatedintheside-menu

WithAppleHealthyoucansharedatabetweenmySugrand

otherhealthapps.

10Analysis

10.1

Swipethedailyoverviewtothelefttogettoanalysismode.

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You'llgettotheoverviewofthelast7days.Swipetotheleft

againandenterthe14-dayoverview.

Thedotsshowyouwhereyouare.Swipeleftagainandyou'll

gettoyourmonthlyoverviewandyou'llevenbeabletosee

yourquarterlyoverview!

Scrolldowntoseethegraphsdisplayingpastdata!

Theblueareashowsyouraverageamountofdailylogs,your

totalamountoflogsandhowmanypointsyou'vealready

collected.

11Miscellaneous

11.1Uninstall

iOS

Tapandholdtheiconuntilitstartstoshake.Tapthesmall"x"

thatappearsintheuppercorner.Amessagewillappearasking

youtoconfirm(bypressing"Delete")orcancel(bypressing

"Cancel").

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Android

IntheSettingsofyourAndroidphonelookforApps,find

mySugrinthelistandtap"Uninstall."That'sit!

11.2Warnings

11.2.1ThemySugrappcannotbeusedeverywhere

ThemySugrappcangenerallybeusedanywhereitispossible

touseasmartphone.There’saclearadvantageinthatyoucan

enterandaccessyourdiabetesdataalmostanywhereand

almostimmediately.However,therearesomeexceptions.The

mySugrappmaynotbeusedinplaceswheretheuseofa

mobilephoneisprohibited.Theseplacesmayinclude,butare

notlimitedto,forexample,certainareasinhospitals,inan

aircraft,inacarifyouaredriving,andwhereverelsetheuse

ofasmartphoneisprohibitedoradvisedagainst.

11.2.2LimitedUse

ThemySugrappshouldnotbeusedbypersonswho,dueto

lackofmentalcapacity,lackoftechnicalunderstanding,or

lackofmedicalunderstanding,arenotabletoproperly

manageortreatdiabetes,orwhogenerallyhavedifficultywith

theoperationofasmartphone.

11.2.3ThemySugrappdoesnotreplaceavisittoyourdoctor

ThemySugrappisaregisteredmedicaldeviceandisusedto

supportthetreatmentofdiabetes.Buttheappcannotreplace

avisittoyourdoctornoraregularreviewofthelong-term

bloodglucosevalue(HbA1c).Youmustcontinueto

independentlymanageyourbloodsugar.mySugrappdoesnot

assumenormanagetheindependentreleaseofinsulin.In

addition,mySugrappisnotautomaticallysynchronizedwith

mostbloodglucosemeters.

11.3Troubleshooting/Support

IfyouhavequestionsaboutmySugr,needhelpwiththeapp,

orhavenoticedamistakeorproblem,pleasecontactus

immediatelyatsupport@mysugr.com,orbytelephoneat+1

(855)337-7847(UStoll-free),+44800-011-9897(UKtoll-

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free),or+43720884555(Austria).

11.4DataSecurity

Yourdataissafewithus-thisisveryimportanttous(we’re

usersofmySugr,too).themySugrappisaregisteredmedical

device.Itiscertified,carriestheCEmarking(MedicalDevices

Directive93/42/EEC)andisregisteredwiththeFDA.Assuch,

itisrequiredtomeetthehighestofdatasecurityand

reliabilitystandards.Allmedicaldataisstoredexclusivelyon

AmazonsourcedserversbasedinEuropeandtheUnited

States.

11.5Aboutthemanufacturer

mySugrGmbH

Schottenfeldgasse69/3.1

A-1070Vienna,Austria

Telephone:+1(855)337-7847(UStoll-free),+44800-011-

9897(UKtoll-free),or+43720884555(Austria)

E-Mail:support@mysugr.com

CEO:FrankWestermann

CompanyRegistrationNumber:FN376086v

Jurisdiction:CommercialCourtofVienna,Austria

UID-Nummer:ATU67061939

User'sManualVersion53(en),2017-11-28

11.6WhoismySugrforandwhatisourgoal?

mySugrwastailor-madeforpeoplewithdiabeteswho:

havetype1,type2,gestationaldiabetesorothertypesof

diabetes

areolderthan18yearsold

areproficientwithdigitaltechnology

ownaniOSdevicewithiOS9.3orhigher

ownanAndroidsmartphonewithAndroid4.4orhigher

cangetonlineregularlywiththedevice

haveanactiveaccountintheAppleAppStoreorGoogle

PlayStoreandknowhowtodownloadapps

ownacreditcardorareabletouseanotherpayment

methodacceptedintheAppleAppStoreorGooglePlay

Store

homeapplication

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mySugrwantstomakeyourdailydiabetesmanagementeasier

andoptimizeyouroveralldiabetestherapy.Butthisisonly

possibleifyoutakeanactiveandintenseroleinyourcare,

specificallyaroundenteringinformationintotheapp.Inorder

tokeepyoumotivatedandinterested,we'veaddedsomefun

elementsintomySugrapp.It’simportanttoenterasmuch

informationaspossibleandtobecompletelyhonestwith

yourself.Thisistheonlywaytobenefitfromrecordingyour

information.Enteringfalseorcorrupteddatadoesnothelp

you.

mySugrkeyfeatures:

Lightningquickdataentry

Personalizedloggingscreen

Detailedanalysisofyourday

Handyphotofunctions(multiplepicsperentry)

Excitingchallenges

Multiplereportformats(PDF,CSV,Excel)

Cleargraphs

Practicalglucosereminders

Socialsharing

BeurerGL50evoIntegration(Germany&ItalyOnly)

Accu-ChekAviva/PerformaConnect

Fastmulti-devicesync

registeredmedicaldevice

AppleHealthIntegration

Securedatabackup

11.7WhatdevicesdoesthemySugrappworkon?

mySugrcanbeusedonanyiOSdevicewithiOS10.3orhigher.

ItisalsoavailableonmostAndroidsmartphoneswithAndroid

4.4orhigher.

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