NBS Payment Solutions Division of NBS Technologies NBS55XXT Wireless CDMA Point-of-Sale Terminal User Manual 1 0 NBS5500 Inst and Op Manual pub

NBS Payment Solutions - Division of NBS Technologies Inc. Wireless CDMA Point-of-Sale Terminal 1 0 NBS5500 Inst and Op Manual pub

Contents

NBS USER MANUAL

NBS5500™ TERMINAL
INSTALLATION AND OPERATION MANUAL
NBS5500 TERMINAL™
INSTALLATION & OPERATION MANUAL
Copyright © May 17, 2005 NBS Technologies Inc.
All rights reserved.
Notice
The content of this document is furnished for informational use
only, is subject to change without notice, and should not be
construed as an assumption of liability by NBS Technologies
Inc. NBS Technologies Inc. assumes no responsibility or liabil-
ity for any inaccuracies that may appear in this document.
NBS Technologies Inc. and the NBS Technologies Inc. logo
are trademarks of NBS Technologies Inc.
All other brand or product names are the trademarks or regis-
tered trademarks of their respective holders.
NBS Part Number: DE-X5500-IOM-0A-F5TDCDMA
ii
NBS5500 INSTALLATION & OPERATION MANUAL
27
NOTES
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TRANSPORTING AND STORING THE
NBS5500
•Use the original packing material for any unit transport or
storage.
•Disconnect the battery whenever the portable is not to be
used for a period exceeding one month.
The method to disconnect the battery is outlined in the
"Changing the battery."
ACCESSORIES
USB TRAVEL ADAPTOR
Connect the BA–USB travel adapter to the portable mini-USB
slave connector to charge the battery.
TABLE OF CONTENTS
Product Regulatory Information ................................................4
Manufacturer’s Declaration of Conformity ................................4
Introduction ...............................................................................7
Safety Instructions ....................................................................8
Characteristics of the NBS5500 ...............................................9
Unpacking the NBS5500 ........................................................10
Keypad Key Assignments .......................................................11
Daily Use ................................................................................11
Opening/Closing the Battery Cover Flap ................................13
De-Installing the SAM1 and SAM2 Modules ..........................14
Opening/Closing the CAM2 Cover Flap .................................14
De-Installing the SAM3 and SAM4 (or SIM) Modules ............15
De-Installing the MMC or SDCARD ........................................16
The Secondary Smart Card Reader .......................................16
Installing the NBS5500 ...........................................................17
Installing the NBS5500 on its Base .....................................17
Connecting the Base Wires ..............................................17
Portable Connections .......................................................19
Connecting the Battery .....................................................19
Charging the Battery .............................. ...........................20
Adjusting the Contrast .......................................................21
Installing a Roll of Paper .........................................................21
Maintaining a NBS5500 ..........................................................22
Operating the Portable in Case of Battery Failure ................22
Changing the Battery ........................................................22
The Lithium Battery ..........................................................23
Cleaning the NBS5500 .....................................................23
Transporting and Storing the NBS5500 ..................................24
Accessories ............................................................................24
iii
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PRODUCT REGULATORY INFORMATION
Changes or modifications to this unit not expressly approved by
NBS Technologies Inc. could void the user’s authority to oper-
ate this equipment.
MANUFACTURER’S DECLARATION OF
CONFORMITY
American Notice
FCC Part 15 Compliance (EMC)
This device complies with the requirements in Part 15 of the
FCC Rules for a Class A digital device. Operation is subject to
the following two conditions:
•This device may not cause harmful interference.
•This device must accept any interference received, includ-
ing interference that may cause undesired operation.
Note: This equipment has been tested and found to comply
with the limits for a Class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reason-
able protection against harmful interference when the equip-
ment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction man-
ual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to
cause harmful interference in which case the user will be re-
quired to correct the interference at his own expense.
Warning: Changes or modifications not expressly approved by
NBS technologies Inc. could void the user’s authority to oper-
ate the equipment.
NBS5500 INSTALLATION & OPERATION MANUAL
25
5. Carefully disconnect the bat-
tery as follows:
a) Unlock the connector by
pressing the locking mechanism
(See Arrow F1) while pulling wires
(See Arrow F2), to disconnect the
connector. Release the traction on
it as soon as the connector comes
unclipped.
b) Finish extracting the connector by tilting it slightly (See Ar-
row F3) to bring it away from the housing.
6. Connect and install the new battery following the instruc-
tions in "Connecting the Battery."
7. Close the battery cover flap and charge the battery follow-
ing the instructions in "Charging the Battery."
8. In order to preserve the environment, dispose of used bat-
teries in compliance with current recycling legislation.
THE LITHIUM BATTERY
For the attention of maintenance departments:
Warning: this equipment is provided with a lithium battery.
There is a risk of explosion if this battery is incorrectly replaced.
Replace the battery with a battery recommended by the manu-
facturer.
•Dispose of used batteries according to current recycling
legislation.
•Only qualified personnel can be authorized to service this
component.
CLEANING THE NBS5500
•Unplug all the wires from the base.
•Use a soft cloth VERY SLIGHTLY dampened with soapy
water to clean the portable hoods and the base. Do not
clean the contacts.
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The NBS5500 terminal is now ready for use.
Handy Tip: The amount of paper remaining can be checked by
looking through the left side hole.
Once installed, continue with the NBS5500 setup by following
the terminal application instructions.
MAINTAINING AN NBS5500
OPERATING THE PORTABLE IN CASE OF BATTERY
FAILURE
It is necessary to change the battery if you notice any of the
following signs of battery failure:
•The screen does not have any display
•The battery icon appears crossed when you put the
NBS5500 on its base
•Even after a long battery recharging, the terminal auton-
omy is very limited
If there is no battery, the initialization of applications present in
the equipment is still possible. This is done by putting the termi-
nal on its base. However, it is not possible to carry out transac-
tions under these conditions.
CHANGING THE BATTERY
It is imperative to use a battery authorized by NBS.
There is danger of explosion if the battery used is not
approved by NBS.
1. Remove the portable from its base.
2. Turn off the unit by simultaneously pressing the "Point" key
and the "yellow" key for approximately one second.
3. Remove the cover of the battery housing (see "Opening/
Closing the Battery Cover Flap.")
4. Lift the battery and remove it from its housing.
NBS5500 INSTALLATION & OPERATION MANUAL
5
FCC Part 68 Compliance (Telecom)
For NBS502XB
Customer Information:
This equipment complies with the Federal Communication
Commission (FCC Part 68) rules and regulations governing
telephone equipment and the Technical Requirements for Con-
nection to the Telephone Network published by the industry’s
Administrative Council for Terminal Attachments (ACTA). On
the bottom side of this equipment is a label that contains,
among other information, a product identifier in the format
US:5EKMM00BNBS502XB
If requested, this number must be provided to the telephone
company.
Applicable USOC Jack: RJ-11.
The telephone cord and modular plug provided with this equip-
ment is compliant with the criteria of the telecommunication in-
dustry. This equipment is designed for connection to the tele-
phone network or premises wiring using a compatible modular
jack that is also compliant. See installation instructions for de-
tails.
Notice: The Ringer Equivalence Number (or REN) for this ter-
minal equipment is 0.0B. The REN is used to determine the
number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices
not ringing in response to an incoming call. In most but not all
areas, the sum of RENs should not exceed five (5.0). To be
certain of the number of devices that may be connected to a
line, as determined by the total RENs, contact the local tele-
phone company.
The REN for this product is printed on the product label and is
a part of the product identifier tat has the format
US:AAAQE##TXXXXXXXX. The digits represented by ## are
the REN without the decimal point.
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Caution: If this equipment NBS502XB causes harm to the tele-
phone network, the telephone company will attempt to notify
you in advance of discontinuing service. If advance notice isn't
practical, the telephone company will notify the customer as
soon as possible. If service is discontinued, you will be advised
of your right to file a complaint with the FCC should you believe
it is necessary.
The telephone company may make changes in its facilities,
equipment, operations or procedures that could affect the op-
eration of the equipment. If this happens the telephone com-
pany will provide advance notice in order for you to make nec-
essary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment NBS502XB,
please contact NBS Customer Support at #201-845-7373 (ext
127) for repair or warranty information.
If the equipment is causing harm to the telephone network, the
telephone company may request that you disconnect the
equipment until the problem is resolved.
Notice: Connection to party line service is subject to state tar-
iffs. Contact the state public utility commission, public service
commission or corporation commission for information.
This equipment is not hearing aid compatible.
FCC OET Bulletin 65, Supplement C (SAR) Compliance
For body worn operation, this POS terminal has been evalu-
ated and found to comply with the RF exposure limits for hu-
mans, as specified in FCC OET Bulletin 65, Supplement C
(SAR – Specific Absorption Rate) when used with the NBS
Technologies Inc. accessories supplied or designated for this
product and when the position of the device is a minimum of
4” (10 mm) from the body. Use of other accessories may not
ensure compliance with FCC RF exposure guidelines.
NBS5500 INSTALLATION & OPERATION MANUAL
23
ADJUSTING THE CONTRAST
If you wish to modify the contrast of the characters displayed
on the screen, simply press and hold the "Point" and "▲" or
"Point" and "▼" keys as long as necessary to obtain a satisfac-
tory contrast.
INSTALLING A ROLL OF PAPER
Warning: Use only paper ap-
proved by NBS.
Use of unsuitable paper is likely
to damage the terminal printer.
Paper roll diameter: 40 mm.
1. If you are inserting a new roll,
tear off the first length (one
complete turn).
2. Open the paper recess cover
plate (Figure 1a) as follows:
•Raise the catch located on
the rear of the NBS5500;
•Grip the cover plate and tilt it
down from the rear of the ter-
minal. (Figure 1b)
3. Insert the roll of paper in its
housing as shown in Figure 2.
4. Pull the paper up to the top of
the terminal (Figure 2). Hold it
in this position.
5. Push up the cover plate fully
home. (Figure 3).
6. Press on both upper corners
of the paper flap simultane-
ously (Figure 3 arrows) until
the flap clips into position and
holds the paper.
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CHARGING THE BATTERY
When is the battery to be charged?
•On initial start up, charge the battery for 16 hours following
the environmental conditions stated below.
•When used daily the PORTABLE will recharge its batteries
each time it is placed on its base. Charging is automatic.
•A completely discharged battery requires 8 hours for a
complete recharge.
Where is the battery to be charged?
•The environment in which the charge takes place influ-
ences battery lifetime and autonomy (number of out-of-
base transactions ). The optimal conditions are as follows:
•charge away from any external heat source (radiator,
sun, enclosed area, etc
•charge in optimal temperatures between +15°C and
+25°C.
How is the battery to be charged?
Using the base
•Place the PORTABLE on its base.
•Check that the electrical plug symbol is displayed on the
portable screen and that the battery symbol is moving
(=battery charging).
Using the slave mini-USB connector of the portable
(The portable is out of its base)
•Connect the power supply unit to the BA-USB adapter.
(See “Accessories.")
•Connect this assembly to the slave mini-USB connector
located on the side of the portable. (See "Portable connec-
tions.")
•Connect the power supply unit to the mains.
•Check that the battery symbol is moving (=battery charg-
ing).
NBS5500 INSTALLATION & OPERATION MANUAL
7
Canadian Notice
IC ICES-003 Compliance (EMC)
This device complies with the Class A limits for radio noise
emissions as set out in the interference-causing equipment
standard entitled “Digital Apparatus”, ICES-003 of Industry
Canada. This digital apparatus does not exceed the Class A
limits for radio noise emissions from digital apparatus set out in
the Radio Interference Regulations of Industry Canada, ICES-
003.
Cet appareil numerique repsecte les limites du bruits radioelec-
triques applicable aux appareils numeriques de Classe B pre-
scites dans la norme sur le materiel brouilleur: Appareils Nu-
meriques, NMB-003 edictee par I’Industrie Canada.
IC CS-03 Compliance (Telecom)
This equipment meets the applicable Industry Canada Terminal
Equipment Technical Specifications. This is confirmed by the
registration number. The abbreviation “IC” before the registra-
tion number signifies that registration was performed based on
a Declaration of Conformity indication that Industry Canada
technical specifications were met. It does not imply that Indus-
try Canada approved the equipment.
Notice: The Ringer Equivalence Number (REN) for this termi-
nal equipment is 0.0. The REN assigned to each terminal de-
vice provides an indication of the maximum number of termi-
nals allowed to be connected to a telephone interface. The ter-
mination on an interface may consist of any combination of de-
vices, subject only to the requirement that the sum of the
Ringer Equivalence Numbers of all the devices does not ex-
ceed five. The REN for the device can be found on the device
label.
Notice: The Industry Canada Label identifies certified equip-
ment. This certification means that the equipment meets tele-
communications network protective, operational, and safety
requirements as prescribed in the appropriate Terminal Equip-
ment Technical Requirements document(s). The Department
does not guarantee the equipment will operate to the user’s
satisfaction.
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Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local tele-
communications company. The equipment must also be in-
stalled using an acceptable method of connection. The cus-
tomer should be aware that compliance with the above condi-
tions may not prevent degradation of service in some situa-
tions.
Repairs to certified equipment should be coordinated by a rep-
resentative designated by the supplier. Any repairs or altera-
tions made by the user to this equipment, or equipment mal-
functions may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical
ground connections of the power utility, telephone lines, and
internal metallic water pipe system, if present, are connected
together. The precaution may be particularly important in rural
areas.
Caution: Users should not attempt to make such connections
themselves, but should contact the appropriate electric inspec-
tion authority, or electrician, as appropriate.
IC RSS-102 (SAR) Compliance
This POS terminal has been evaluated and found to comply
with the RF exposure limits for humans, as specified in Health
Canada’s Safety Code 6, when used with the NBS Technolo-
gies Inc. accessories supplied or designated for this product
and when the position of the terminal is a minimum of .4” (10
mm) from the body. Use of other accessories may not ensure
compliance with IC/FCC RF exposure guidelines.
Standards
USA
FCC Part 15: Radio Frequency Devices
FCC Part 68: Connection of the terminal equipment to the tele-
phone network
FCC Part 22: Public Mobile Services
FCC Part 24: Personal Communication Services
NBS5500 INSTALLATION & OPERATION MANUAL
21
PORTABLE CONNECTIONS
Travel BA–USB adapter is a NBS5500 accessory
(See “Accessories”).
CONNECTING THE BATTERY
The battery pack is located in the unit, under the battery cover
flap. On a new device, the battery pack is not connected.
1. Turn the PORTABLE over on
the table with the bottom side
facing up and remove the
cover flap (See " Opening/
Closing the Battery Cover
Flap.")
2. Locate the battery pack con-
nector foolproofing and the
board connector located un-
der the battery compartment
(Figure 1).
3. Plug the battery pack connec-
tor on the board according to
the connector locating system and the wire colors
(Figure 1). Feel the locking.
4. Place the battery pack in its compartment (Figure 2).
5. Close the battery compartment cover flap.
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•If necessary, connect the telephone A. (Telephone A is not
required for the terminal to operate).
- France: Plug B to the telephone network D through the
piggyback plug
- Other countries: Telephone connected to the base
through the socket J (RJ-type connector).
2. Connect power supply block F to the mains electrical
socket E.
Socket G (=socket J): TNV-3 circuit: Telecommunication Net-
work Voltage, as per safety standard EN 60950.
Socket I: SELV circuit: Since these links are Safety Extra Low
Voltage circuits, they must be interconnected to units which
have interfaces powered by the same type of circuits. Connect-
ing is to be made when the terminal is off.
A = Possible telephone B = Telephone Plug
C = Interface to the telephone line D = Telephone network wall socket
E = Main power supply network F = Power supply unit
G = Plug for telephone network H = Plug for power supply
I = Serial link (local loading tool, cash
register)
J = Telephone device socket
NBS5500 INSTALLATION & OPERATION MANUAL
9
Canada
ICES-003: Digital Apparatus
CS-03: Compliance specification for terminal equipment, termi-
nal systems, network protection devices, connection arrange-
ments and hearing aid compatibility
RSS-129: 800MHz dual-mode CDMA cellular telephones
RSS-133: 2 GHz personal communication services
INTRODUCTION
Thank you for purchasing the NBS5500 Terminal. We are con-
fident that the NBS5500 will meet your exacting quality stan-
dards.
NBS5500 is the industry's latest generation wireless point-of-
sale (POS) terminal designed to provide convenient and effi-
cient processing of payments and value-added services to mo-
bile merchants.
As a fully integrated, secure, EMV certified POS terminal, the
NBS5500 is the most advanced terminal using CDMA on the
market today
For more information on NBS Technologies Inc. and NBS prod-
ucts, visit our Web site at www.nbstech.com
INSTALLATION
NBS designs and builds POS devices with complete customer
satisfaction in mind. To help ensure the trouble-free operation
of your device, please read this guide carefully and follow the
recommendations.
Note: When you receive a new terminal, the battery located in
the portable is not connected. For connection details, see
"Connecting the Battery."
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USE
Once you have installed and equipped the NBS5500 with your
application(s), you can use it following the instructions in the
user guides specific to your application(s).
GUARANTEE AND SAFETY
To benefit from the guarantee on this equipment and to ensure
your safety, you must use NBS-approved batteries and entrust
disassembly procedures to authorized personnel only.
The manufacturer cannot be held liable for any unauthorized
handling of a NBS5500 terminal.
HANGING UP IN AN EMERGENCY
If you have an urgent call to make and the NBS5500 is on your
telephone line, do the following to get a dial tone:
Place the handset in the hang up position and press the red
key (= CANCEL)
•OR remove the portable terminal from its base
•OR disconnect the NBS5500 telephone connector from the
telephone wall socket, and place the telephone connector
into the telephone wall socket
You will get a dial tone within 6 seconds.
SAFETY INSTRUCTIONS
A- To power down the NBS5500 base:
Disconnect the NBS5500 power supply block from the electric
power supply network.
B- Lithium battery
The NBS5500 is fitted with a lithium battery which is not opera-
tor accessible. Only a qualified technician may be authorized to
open the unit and service this component. Refer to “Maintaining
the NBS5500 > The Lithium Battery.”
NBS5500 INSTALLATION & OPERATION MANUAL
19
3. Insert the card fully home into the slot.
4. Close the CAM2 cover flap.
To remove a smart card from the CAM2 reader:
1. Open the CAM2 cover flap.
2. Withdraw the smart card
3. Close the CAM2 cover flap.
INSTALLING THE NBS5500
INSTALLING THE NBS5500 ON ITS BASE
Place the NBS5500 be-
tween the flanges on its
base so that the unit’s
contacts engage with
the contacts on the
base (See figure oppo-
site).
CONNECTING THE BASE WIRES
Select an electrical socket that complies with the general safety
instructions as outlined in “Safety Instructions.”
To connect the base wires:
1. Connect the base to the telephone network
•Connect telephone plug C, equipped if necessary with the
user country specific telephone plug, to the telephone net-
work D.
•Connect the other end of the wire to the base (socket G)
•Connect the mains power supply wire to the base (socket
H)
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DE-INSTALLING THE MMC OR SDCARD
To gain access to the MMC or to the SDCARD connector, open
the CAM2 cover flap.
Caution: Switch off the machine before opening the cover.
To install an MMC or a SDCARD (see previous diagram):
1. Open the CAM2 cover flap.
2. Insert the MMC or a SDCARD fully into the connector slot
shown by the arrow in the previous figure. Be sure to put
the cut corner as indicated in the figure above.
3. Close the CAM2 cover flap.
To remove an MMC or a SDCARD:
1. Open the CAM2 cover flap.
2. Withdraw the MMC or a SDCARD.
3. Close the CAM2 cover flap.
THE SECONDARY SMART CARD READER
The secondary smart card reader is also called the "CAM2
Reader."
To access the CAM2 reader, open the CAM2 cover flap.
Caution : Switch off the machine
before opening the cover.
To insert a smart card into the
CAM2 reader:
1. Open the CAM2 cover flap.
2. Position the smart card with the
chip in the position shown in fig-
ure opposite:
•chip forward, but not visible
(facing down)
•magnetic stripe visible (facing
up).
NBS5500 INSTALLATION & OPERATION MANUAL
11
C- Electrical power supply network
Provide an inlet connector for the electrical power supply net-
work that meets the following recommendations:
•Connector is installed near the equipment and is easily ac-
cessible
•Connector meets the standards and regulations of the
country of use
D- Telephone network
Provide an inlet connector for the telephone in compliance with
the standards and regulations of the country of use.
E- Cover flap for battery and SAM1 and SAM2 reader
The cover flap for batteries and for the Sam1 and SAM2
reader, located underneath the terminal, must be in place dur-
ing the normal operation of the terminal. See “De-Installing the
SAM1 and Sam2 Modules" and "Connecting the Battery."
F- Cover flap for CAM2, SAM3 and SAM4 (or SIM) reader
The cover flap for the CAM2, SAM3 and SAM4 (or SIM), lo-
cated on the underside of the terminal, must be in place during
normal operation of the terminal. See “De-Installing the SAM3
and Sam4 (or SIM) Modules."
CHARACTERISTICS OF THE NBS5500
Portable physical characteristics
Weight: 410 g with battery, without paper roll
Dimensions : 180 x 80 x 55 mm (L x W x H)
Base physical characteristics
Weight: 120 g
Dimensions : 153 x 87 x 33 mm (L x W x H)
Telephone cable length : 3 m
Power supply cable length : 3 m
Power supply block : 100 g
Standards
See the “Standards” section on page 8 of this manual.
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Operating conditions
Class II
Electrical network : 100-240VAC; 50-60 Hz
Consumption : 150 mA
Power supply block : 2 pole socket 2,5 A
Ambient temperature : +5°C to +45°C
Maximum relative humidity : 85% at +40°C
Serie link : level RS 232 / V28
Mini-USB A serie link
Mini-USB B serie link
Storage conditions
Storage temperature : -20°C to +55°C
Maximum relative humidity : 85% at +55°C
Paper References No.
To benefit from the full product warranty, you must use thermal
paper authorized by NBS. Paper roll diameter: 40 mm.
UNPACKING THE NBS5500
Carefully preserve the packaging of the NBS5500. It must be
re-used whenever the terminal is shipped.
Packaging contains:
•PORTABLE itself, equipped with its battery pack (not con-
nected) and paper roll
•Base receiving the PORTABLE
•Detachable power supply unit. (The power supply unit de-
livered with your terminal is specially designed for it. Do not
use any other power supply.) The use of a power supply
having apparently similar voltage/current characteristics
may, in spite of this, damage your terminal
•Telephone cable
•Installation manual
NBS5500 INSTALLATION & OPERATION MANUAL
17
CLOSING
To close up the device, carry out the
previous operation in the reverse
order.
1. Engage the front of the flap
cover under the terminal hous-
ing.
2. Fold the cover backwards to clip
it on.
3. Make sure the clips are totally
engaged under the housing by
pushing them manually.
DE-INSTALLING THE SAM3 AND SAM4
(OR SIM) MODULES
The SAM3 and SAM4 (or SIM) modules are installed under the
CAM2 cover flap.
Location 4 may be used by a SAM or a SIM.
Caution: Switch off the machine before opening the cover.
1. Open the CAM2 cover flap
(See "Opening/Closing the
CAM2 Cover Flap"). Note the
location mark of SAM3 and
SAM4 engraved in the lower
housing.
2. When introducing a SAM in
its slot, be sure to put the cut
corner as indicated in the fig-
ure opposite. The position of
the cut corner is also en-
graved on the lower housing.
3. Close the flap cover.
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DE-INSTALLING THE SAM1 AND SAM2
MODULES
Caution: Turn off the terminal
before opening the cover.
•Open the battery compart-
ment cover flap (See §
"Battery cover flap"). Note
the location mark of the
SAM1 and SAM2 engraved
in the lower housing.
•When introducing a SAM in
its slot, be sure to put the cut
corner as indicated on the
figure opposite.
•Close the flap cover.
Removing
Handy tip: Use a piece of adhesive tape to grip the SAM to
make withdrawal easier.
OPENING/CLOSING THE CAM2 COVER
FLAP (SECONDARY READER)
CAM2 cover flap is located under the portable.
Caution: Switch off the machine before opening the cover.
OPENING
1. Turn the PORTABLE over on the table with the bottom side
facing up (as shown).
2. Unclip the cover flap by pushing both clips simultaneously
with your nails in the direction shown (See Arrows 1).
3. Lift the cover flap on the clips side (Arrows 2) and remove
the cover flap.
NBS5500 INSTALLATION & OPERATION MANUAL
13
KEYPAD KEY ASSIGNMENTS
DAILY USE
CARD INSERTION AND READING DIRECTION
Reading the magnetic stripe
(on a swipe or chip card):
1. Position the card as
follows:
•front side towards the right
(magnetic stripe is on op-
posite side).
•upper edge of card
(defined with respect to
text reading direction) set
at reader lead-in.
2. Run the card by hand through the reader. (Arrow 1).
Inserting a chip card : Chip facing up (Arrow 2)
F1, F2, F3, and F4 are
interactive keys for
screen operator dialog.
Function Key
Cancel Key (Red)
Correct Key (Yellow)
Validation Key (Green)
Up/Down
Navigation
Control
Start or Paper
Feed Key
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USING THE BASE (MODEL NBS 502XB)
Once installed, the base is designed to remain on constantly
and connected to the telephone network.
→ The telephone line should not be shared.
The portable may be placed back in its base after each trans-
action.
It must be placed on its base in the following cases:
•When the telephone network is using (1) authorization re-
quest, (2) remote collection, (3) downloading
•When check processing, if the base is connected to a
check reader.
BATTERY AUTONOMY
When removed from its socket, the portable can perform up to
200 transactions at 20°C, provided completely charged batter-
ies are used.
STOPPING THE PORTABLE
When removed from its socket, after it has been used and if its
battery is empty, the portable automatically shuts off. The
screen is turned off.
To forced the portable to stop, press the "Point" and "Yellow"
keys simultaneously for one second.
In order to restart the Portable, press key on the keyboard.
PRECAUTIONS WHEN USING HEAT-SENSITIZED PAPER
To prevent the ticket from deteriorating in the event of improper
storage, avoid the following:
•Storage in areas that are hot and humid (close to a heater/
cooling unit, degree of humidity greater than 85%)
•Long-term exposure to sunlight or ultraviolet rays
•Contact with organic solvents (solvent-based adhesives)
•Direct contact with material containing softening
(plasticizing) agents (envelopes or clear plastic folders
made of PVC)
NBS5500 INSTALLATION & OPERATION MANUAL
15
•Direct contact with whiteprint paper
•Direct contact with water
•Rubbing or pressing the paper too forcefully
OPENING/CLOSING THE BATTERY
COVER FLAP
The battery cover flap is located under the portable.
Caution: Switch off the machine before opening the cover.
OPENING
1. Turn the PORTABLE over on
the table with the bottom
side facing up (figure oppo-
site).
2. Unclip the cover flap by
pushing on the clips with
your nails in the direction of
Arrow 1 as shown opposite.
3. Lift the cover flap on the clips
side (Arrow 2), disengage
the two rear limiting tabs
from underneath the terminal
housing, and remove the
cover flap.
CLOSING
To close up the device, carry out the above operations in the
reverse order.
1. Engage the two rear limiting tabs of the flap cover under
the terminal housing;
2. Fold the cover downwards to clip it on. If a SAM stops the
cover flap from closing, check the direction of its insertion.
3. Make sure the clips are totally engaged under the housing
by pushing them manually.

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