Option OGE0202 GlobeTrotter Express ‘7.2 Ready’ W User Manual UserMan1

Option NV GlobeTrotter Express ‘7.2 Ready’ W UserMan1

Contents

UserMan1

GlobeTrotter Express 7.2 User Guide
Paul_Hardwick Page 1 1/19/2007
GlobeTrotter Express 7.2 User Guide
GE020xUG-01
GlobeTrotter Express 7.2 User Guide
Paul_Hardwick Page 2 1/19/2007
Contents
Welcome ............................................................................................................................. 3
GlobeTrotter Express 7.2.................................................................................................... 3
Features............................................................................................................................... 3
System Requirements.......................................................................................................... 3
Installation and Operation................................................................................................... 3
Principle of operation..........................................................................................................3
Adjusting the antenna ......................................................................................................... 4
LED Status.......................................................................................................................... 4
Safe removal ....................................................................................................................... 5
Trouble Shooting ................................................................................................................5
Technical Support...............................................................................................................6
Specifications...................................................................................................................... 6
Hardware specifications...................................................................................................... 6
Operating conditions........................................................................................................... 6
Health and Safety................................................................................................................ 6
Appendix A: Limited Warranty .................................................................................................. 8
GlobeTrotter Express 7.2 User Guide
Paul_Hardwick Page 3 1/19/2007
Welcome
GlobeTrotter Express 7.2
The GlobeTrotter Express 7.2 is the next generation of wireless data card designed by
Option to be compatible with 3G networks supporting the higher data rates of up to 7.2
Mbps using HSDPA technology.
Your GlobeTrotter Express 7.2 includes Advanced Receiver Technology (ART) bringing
the benefit of Receive Diversity and Receive Equalization. These technologies are
essential for maximizing the range and speed of HSDPA 3.6/7.2. Backward compatibility
ensures HSDPA operation at 1.8 Mbps and UMTS operation at 384 kbps is still possible.
For when 3G services are not available in your area the GlobeTrotter Express has in-
built support for Quad-band EDGE and GPRS giving speeds up to 247 kbps.
Features
¾ Worldwide coverage through triple-band HSDPA/UMTS and quad-band EDGE/GSM
¾ Advanced Receiver Technology incorporating Receiver Diversity and Equalization
¾ Patented Zero-CD Plug ‘n’ Play technology
¾ HSDPA and UMTS High-speed data (up to 7.2 Mbps) connectivity for mobile users
¾ EDGE/GPRS/GSM data (up to 247 kbps) connectivity
¾ Transparent handover between UMTS and GSM/E-GPRS networks
¾ Compatible with nearly all popular notebook PCs equipped with ExpressCard34 slot and
Microsoft Windows/Mac OS X operating system
¾ Transparent support for IPSec and VPN technology.
System Requirements
A computer loaded with an Operating System that is Windows 2000, XP, Vista or Mac
OS X and has been fitted with a Cardbus compatible PC-Card interface.
Installation and Operation
Please refer to the Quick Install Guide for details.
Principle of operation
To connect to the Internet you need a SIM and an account from your network operator
that allows Internet access.
Fitting the SIM, inserting the card into your laptop and deploying the antenna is all that is
required to get the card working. If the SIM requires a PIN code then the application
controlling the datacard will ask for the PIN. The datacard then searches for your
GlobeTrotter Express 7.2 User Guide
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operators network and register on it. You can monitor the status of the datacard by
looking at the LEDs. Use the application provided with the card to connect to the
Internet.
As you change location or the amount of traffic on the network changes you may see that
the LED switches between RED and BLUE, this tells you that the card has switched
between 2G and 3G technology. This is normal and happens automatically, according to
the rules broadcast by the network. Your connection to the Internet should continue but
of course the speed of operation will change.
To disconnect from the Internet you use the application provided.
To remove the card from its slot you should use the safe removal procedure detailed later
in this manual.
Adjusting the antenna
The GlobeTrotter Express 7.2 is equipped with a foldout antenna. For best operation the
antenna should be used as shown in this picture:
LED Status
The LEDs on the datacard provide a lot of information. How they flash will tell you what
is going on.
Red LED ☼ – GSM/EDGE (2G)
Blue LED ☼– UMTS/HSDPA (3G)
LED flashing Meaning Notes
☼. ☼. ☼.
☼. ☼. ☼. Unregistered. Searching for a network. Both LEDs flash at the same time giving a
purple colour.
☼.. ☼.. ☼.. Registered on a 3G network SMS possible. No access to the Internet
☼☼.. ☼☼.. ☼☼.. Connected or Ready for connection to the
Internet on a 3G (UMTS) network.
(Circuit Switch Attached)
If connected – this is a UMTS connection.
☼☼☼☼.. ☼☼☼☼.. ☼☼☼☼.. Connected to the Internet This is an HSDPA connection
☼.. ☼.. ☼.. Registered on a 2G (GSM) network SMS possible. No access to the Internet
☼☼.. ☼☼.. ☼☼.. Connected or Ready for connection to the
Internet on a 2G network. (Circuit Switch
Attached)
If connected – this is a GPRS connection.
☼☼☼☼.. ☼☼☼☼.. ☼☼☼☼.. Connected or Ready for connection to the
internet on a 2G network. If connected – this is a EDGE connection.
☼☼☼☼☼☼.. A problem occurred Eject the card safely and try again
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Safe removal
Before ejecting the card, always tell Windows that you want to remove the card first. Use
the “Safely Remove Hardware” icon in the system tray. If you do not do this you
may cause the system to crash.
Trouble Shooting
If you are having trouble getting a reliable connection please check with your network
provider for advice on network coverage in your area. Other characteristics such as
network cell handover, dead coverage spots, geographic or structural obstructions, etc.
may also affect the performance of the data transmission.
Common Problems
Symptom Possible cause Possible Solution
No LEDs flashing on the card The PC-Card slot is not powered Check for the latest computer BIOS
and Cardbus interface drivers from
you laptop manufacturer.
Both Red and Blue LEDs continue flashing
together. (Unregistered state) No signal detected
Make sure the antenna is extended.
Try moving to another location, say
nearer a window.
Both Red and Blue LEDs continue flashing
together. (Unregistered state) No SIM fitted
SIM is not fitted correctly
(Re)Fit the SIM correctly.
Both Red and Blue LEDs continue flashing
together. (Unregistered state) SIM disabled by network operator Contact your network operator for a
replacement SIM
Both Red and Blue LEDs continue flashing
together. (Unregistered state) Manual registration on to a non-
existent network. (Only applicable
if your communication software
allows it)
Set registration back to automatic
selection.
Both Red and Blue LEDs continue flashing
together. (Unregistered state) Manual adjustment of bands of
operation to bands not available in
your area. (Only applicable if your
communication software allows it)
Set band selection back to default or
recommended settings.
Double Red or Blue LED flash but card fails
to connect The APN is not correct Check the settings against what
your network operator recommends
for Internet access.
Double Red or Blue LED flash but card fails
to connect You are operating in a foreign
country and the network your card
is registered on does not allow a
data link with your network
operator.
Manually select a network for the
datacard to register on that you
know offers data services with your
network operator. (Only applicable
if your communication software
allows it)
Your communication software cannot detect
the datacard. Faulty driver installation Remove any previously installed
communication software. Remove
any other drivers for datacards. Re-
install the datacard
Your communication software cannot detect
the datacard. Conflict with other devices. Possible conflict with Bluetooth
adapter. Uninstall the Bluetooth
adapter drivers. Install the datacard
and then re-install the Bluetooth
adapter.
Your communication software cannot detect
the datacard. Conflict with other programs. Disable or remove any other
communication program that might
connect with the datacard.
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Technical Support
Questions and answers regarding this device can be found on our Support
website: http://support.option.com/support/faq.php.
After registration, technical questions can be posted via our online
Support Web on: http://support.option.com/support/newticket.php
For registeration please go to: http://support.option.com/support/register.php
Specifications
¾ HSDPA/UMTS Air Interface:
o Triple-band WCDMA 850/1900/2100 MHz
o Dual antenna Receiver Diversity
EMEA variant supporting diversity on 2100 MHz
NAR variant supporting diversity on 850 and 1900 MHz
o 3GPP FDD compliant, up to 7.2 Mbps Peak Rate
o UE Power Class 3
o Receiver Equalisation
¾ EDGE/GSM Air Interface:
o Quad-band 850/900/1800/1900 MHz
o EDGE Power Class E2, GSM Power Class 1 at 1800/1900 MHz and Power Class 4 at
850/900 MHz; coding scheme UL & DL – CS 1-4, MCS 1-9
o Multislot (E)GPRS Class 12, (E)GPRS Class B Type 1 MT
¾ Terminal Equipment Interfaces:
o Drivers: Windows™ 2000 Pro, Personal and XP Pro/Home, Vista and MAC OS X.
Hardware specifications
¾ Card Type: ExpressCard/34 compliant.
¾ Miniature External Antenna Connection,
¾ Red LED for GSM/GPRS/EDGE and blue LED for HSDPA/UMTS
¾ SIM card interface compliant with 3GPP 31.101 and 31.102 supporting 1.8 and 3V UICCs
¾ Environmental Operating temperature: 0 to +55ºC
¾ RoHS Compliant
Operating conditions
This device is designed for use in a typical office or home environment. Follow these
guidelines for trouble free operation:
• Do not expose this device to extreme temperatures such as found near a hot
radiator or stove or in a car parked in the sun.
• Do not expose this device to extreme cold temperature such as a car parked
outdoors in winter.
• Do not expose this device to water and moisture.
Health and Safety
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• To prevent possible interference with aircraft systems, safety regulations require
you to have permission from a crewmember to use this device while the plane is
on the ground. You must not use this device while the plane is in the air.
• This device may cause interference to some implanted cardiac pacemakers,
equipment for people with hearing impairments and all other implanted medical
equipment.
• Do not use this device in a potentially explosive atmosphere.
• Do not attempt to disassemble this device. Doing so will void the warranty.
Service should only be performed by Authorized Service Centers.
• The antenna used for this transmitter must not be co-located or operating in
conjunction with any other antenna or transmitter.
• This transmitter is restricted for use with following external antenna’s:
o Radiall/Larsen EPA 04-064
o Telsa T01111934
GlobeTrotter Express 7.2 User Guide
Paul_Hardwick Page 8 1/19/2007
Appendix A: Limited Warranty
HARDWARE: Option warrants its products to be free from defects in workmanship and materials, under
normal use and service, for one year. If a product does not operate as warranted during the applicable
warranty period, Option shall, at its option and expense, repair the defective product or part, deliver to
Customer an equivalent product or part to replace the defective item. All products replaced will become
property of Option. Replacement products may be new or reconditioned. Option shall not be responsible for
any software, firmware, information or memory data of Customer contained in, stored on, or integrated
with any products returned to Option pursuant to any warranty.
SOFTWARE: Option warrants that the software programs licensed from it will perform in substantial
conformance to the program specifications therefore for a period of ninety (90) days from the date of
purchase from Option or its Authorized Reseller. Option warrants the magnetic media containing software
against failure during the warranty period. No updates are provided. Option’s sole responsibility hereunder
shall be (at
Option’s discretion) to replace any defective media with software, which substantially conforms to
Option’s applicable published specifications. Customer assumes responsibility for the selection of the
appropriate applications program and associated reference materials. Option makes no warranty that its
products will work in combination with any hardware or applications software products provided by third
parties, that the operation of the software products will be uninterrupted or error-free, or that
all defects in the products will be corrected. For any third-party products listed in the Option software
product documentation or specifications as being compatible, Option will make reasonable efforts to
provide compatibility, except where the non-compatibility is caused by a “bug” or defect in the third
party’s product.
STANDARD WARRANTY SERVICE: Standard warranty service for hardware
products may be obtained by delivering the defective product, accompanied by a copy of the dated proof a
purchase, to Option’s Corporate Service Center or to an Authorized Option Reseller during the applicable
warranty period. Standard warranty service for software products may be obtained by calling Option’s
Corporate Service Center or an Authorized Reseller, within the warranty period. Products returned to
Option’ Corporate
Service Center must be pre-authorized by Option with a Return Material Authorization (RMA) number
marked on the outside of the package, and sent prepared, insured, and packaged appropriately for safe
shipment. The repaired or replaced item will be shipped to Customer, at his own expense, not later that
thirty (30) days after receipt by Option.
WARRANTIES EXCLUSIVE: if an Option product does not operate as warranted
above, customer’s sole remedy shall be repair or replacement, at Option’s option. The foregoing warranties
and remedies are exclusive and are in lieu of all other warranties, express or implied, either in fact or by
operation of law, statutory or otherwise, including warranties of merchantability and fitness for a particular
purpose, Option neither assumes nor authorizes any person to assume for it any other liability in connection
with the sale, installation, maintenance or use of its products. Option shall not be liable under this warranty
if its testing and examination disclose that the alleged defect in the product does not exist or was caused by
Customer’s or any third person’s misuse, neglect, improper installation or testing, unauthorized attempts to
repair, or any other cause beyond the
range of intended use, or by accident, fire or other hazard.
LIMITATION OF LIABILITY: in no event, whether based in contract or tort (including negligence)
shall Option be liable for incidental, consequential, indirect, special or punitive damages of any kind, or for
loss of revenue, loss of business, or other financial loss arising out of or in connection with the sale,
installation, maintenance, use, performance, failure, or interruption of its products, even if Option or its
Authorized Reseller has been advised of the possibility of such damages.

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