Pismolabs Technology P1811AC Pepwave / Peplink / Pismo Labs Wireless Product User Manual Part 1 rev

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User Manual Part 1 rev

Pepwave MAX and Surf User Manual http://www.pepwave.com 2 Copyright @ 2016 Pepwave Table of Contents 1 INTRODUCTION AND SCOPE ............................................................................................. 6 2 GLOSSARY........................................................................................................................ 7 3 PRODUCT FEATURES ........................................................................................................ 8 3.1 SUPPORTED NETWORK FEATURES .................................................................................... 8 3.2 OTHER SUPPORTED FEATURES ...................................................................................... 10 4 PEPWAVE MAX MOBILE ROUTER OVERVIEW .................................................................. 11 4.1 MAX 700 ................................................................................................................ 11 4.2 MAX HD2 LTE / LTEA .............................................................................................. 13 4.3 MAX HD2 IP67 ....................................................................................................... 15 4.4 MAX HD2 MINI ........................................................................................................ 16 4.5 MAX TRANSIT ........................................................................................................... 18 4.6 MAX HOTSPOT ......................................................................................................... 19 4.7 MAX HD4 ............................................................................................................... 20 4.8 MAX BR1 ................................................................................................................ 22 4.9 MAX BR1 MINI ........................................................................................................ 24 4.10 MAX BR1 SLIM ........................................................................................................ 25 4.11 MAX BR1 ENT ........................................................................................................ 27 4.12 MAX BR1 PRO LTE ................................................................................................... 28 4.13 MAX BR1/2 IP55 .................................................................................................... 29 4.14 MAX ON-THE-GO ..................................................................................................... 31 4.15 SURF SOHO ............................................................................................................. 32 5 ADVANCED FEATURE SUMMARY .................................................................................... 33 5.1 DROP-IN MODE AND LAN BYPASS: TRANSPARENT DEPLOYMENT ........................................ 33 5.2 QOS: CLEARER VOIP .................................................................................................. 33 5.3 PER-USER BANDWIDTH CONTROL ................................................................................. 34 5.4 HIGH AVAILABILITY VIA VRRP ...................................................................................... 34 5.5 USB MODEM AND ANDROID TETHERING ........................................................................ 35 5.6 BUILT-IN REMOTE USER VPN SUPPORT ......................................................................... 35 5.7 SIM-CARD USSD SUPPORT .......................................................................................... 36 6 INSTALLATION ............................................................................................................... 37 6.1 PREPARATION ............................................................................................................ 37 6.2 CONSTRUCTING THE NETWORK ..................................................................................... 38 6.3 CONFIGURING THE NETWORK ENVIRONMENT .................................................................. 39 7 MOUNTING THE UNIT .................................................................................................... 40 7.1 WALL MOUNT ........................................................................................................... 40 7.2 CAR MOUNT ............................................................................................................. 40

Pepwave MAX and Surf User Manual http://www.pepwave.com 3 Copyright @ 2016 Pepwave 7.3 IP67 INSTALLATION GUIDE .......................................................................................... 40 8 CONNECTING TO THE WEB ADMIN INTERFACE ............................................................... 41 9 CONFIGURING THE LAN INTERFACE(S) ............................................................................ 43 9.1 BASIC SETTINGS ......................................................................................................... 43 9.2 CAPTIVE PORTAL ........................................................................................................ 53 10 CONFIGURING THE WAN INTERFACE(S) .......................................................................... 55 10.1 ETHERNET WAN ....................................................................................................... 56 10.2 CELLULAR WAN ........................................................................................................ 64 10.3 WI-FI WAN ............................................................................................................. 69 10.4 WAN HEALTH CHECK ................................................................................................. 75 10.5 DYNAMIC DNS SETTINGS ............................................................................................ 77 11 ADVANCED WI-FI SETTINGS ............................................................................................ 80 12 MEDIAFAST CONFIGURATION ........................................................................................ 83 12.1 SETTING UP MEDIAFAST CONTENT CACHING .................................................................. 83 12.2 SCHEDULING CONTENT PREFETCHING ............................................................................. 84 12.3 VIEWING MEDIAFAST STATISTICS .................................................................................. 85 13 BANDWIDTH BONDING SPEEDFUSIONTM / PEPVPN ......................................................... 87 13.1 PEPVPN .................................................................................................................. 88 13.2 THE PEPWAVE ROUTER BEHIND A NAT ROUTER .............................................................. 94 13.3 SPEEDFUSIONTM STATUS ............................................................................................. 95 14 IPSEC VPN ...................................................................................................................... 96 14.1 IPSEC VPN SETTINGS .................................................................................................. 96 15 OUTBOUND POLICY MANAGEMENT .............................................................................. 100 15.1 OUTBOUND POLICY .................................................................................................. 100 15.2 CUSTOM RULES FOR OUTBOUND POLICY ...................................................................... 101 16 INBOUND ACCESS ......................................................................................................... 110 16.1 PORT FORWARDING SERVICE ...................................................................................... 110 17 NAT MAPPINGS ............................................................................................................ 113 18 QOS 115 18.1 USER GROUPS ......................................................................................................... 115 18.2 BANDWIDTH CONTROL .............................................................................................. 116 18.3 APPLICATION ........................................................................................................... 116 19 FIREWALL ..................................................................................................................... 118 19.1 OUTBOUND AND INBOUND FIREWALL RULES ................................................................. 118 19.2 CONTENT BLOCKING ................................................................................................. 123

Pepwave MAX and Surf User Manual http://www.pepwave.com 4 Copyright @ 2016 Pepwave 19.3 OSPF & RIPV2 ....................................................................................................... 124 19.4 REMOTE USER ACCESS .............................................................................................. 126 MISCELLANEOUS SETTINGS ................................................................................................. 128 19.5 HIGH AVAILABILITY ................................................................................................... 128 19.6 PPTP SERVER ......................................................................................................... 131 19.7 CERTIFICATE MANAGER ............................................................................................. 132 19.8 SERVICE FORWARDING .............................................................................................. 132 19.9 SERVICE PASSTHROUGH ............................................................................................. 135 19.10 GPS FORWARDING ................................................................................................... 136 20 AP CONTROLLER ........................................................................................................... 137 20.1 WIRELESS SSID ....................................................................................................... 137 20.2 SETTINGS ................................................................................................................ 141 20.3 TOOLBOX ................................................................................................................ 145 21 SYSTEM SETTINGS ......................................................................................................... 146 21.1 ADMIN SECURITY ..................................................................................................... 146 21.2 FIRMWARE .............................................................................................................. 151 21.3 TIME...................................................................................................................... 152 21.4 SCHEDULE ............................................................................................................... 152 21.5 EMAIL NOTIFICATION ................................................................................................ 153 21.6 EVENT LOG ............................................................................................................. 155 21.7 SNMP ................................................................................................................... 157 21.8 INCONTROL............................................................................................................. 159 21.9 CONFIGURATION ...................................................................................................... 159 21.10 FEATURE ADD-ONS ................................................................................................... 161 21.11 REBOOT ................................................................................................................. 161 21.12 PING ...................................................................................................................... 162 21.13 TRACEROUTE TEST .................................................................................................... 163 21.14 PEPVPN TEST ......................................................................................................... 163 21.15 WAKE-ON-LAN ....................................................................................................... 164 21.16 CLI (COMMAND LINE INTERFACE SUPPORT) .................................................................. 164 22 STATUS ......................................................................................................................... 165 22.1 DEVICE ................................................................................................................... 165 22.2 ACTIVE SESSIONS ..................................................................................................... 167 22.3 CLIENT LIST ............................................................................................................. 169 22.4 WINS CLIENT ......................................................................................................... 169 22.5 UPNP / NAT-PMP ................................................................................................. 170 22.6 SPEEDFUSION STATUS ............................................................................................... 170 22.7 EVENT LOG ............................................................................................................. 174 22.8 BANDWIDTH ........................................................................................................... 174 APPENDIX A. RESTORATION OF FACTORY DEFAULTS ...................................................... 180

Pepwave MAX and Surf User Manual http://www.pepwave.com 5 Copyright @ 2016 Pepwave APPENDIX B: DECLARATION ................................................................................................ 181

Pepwave MAX and Surf User Manual http://www.pepwave.com 6 Copyright @ 2016 Pepwave 1 Introduction and Scope Pepwave routers provide link aggregation and load balancing across multiple WAN connections, allowing a combination of technologies like 3G HSDPA, EVDO, 4G LTE, Wi-Fi, external WiMAX dongle, and satellite to be utilized to connect to the Internet. The MAX wireless SD-WAN router series has a wide range of products suitable for many different deployments and markets. Entry level SD-WAN models such as the MAX BR1 are suitable for SMEs or branch offices. High-capacity SD-WAN routers such as the MAX HD2 are suitable for larger organizations and head offices. This manual covers setting up Pepwave routers and provides an introduction to their features and usage. Tips Want to know more about Pepwave routers? Visit our YouTube Channel for a video introduction! http://youtu.be/UCkVQThLKO4

Pepwave MAX and Surf User Manual http://www.pepwave.com 7 Copyright @ 2016 Pepwave 2 Glossary The following terms, acronyms, and abbreviations are frequently used in this manual: Term Definition 3G 3rd Generation standards for wireless communications 4G 4th Generation standards for wireless communications DHCP Dynamic Host Configuration Protocol DNS Domain Name System EVDO Evolution-Data Optimized HSDPA High-Speed Downlink Packet Access HTTP Hyper-Text Transfer Protocol ICMP Internet Control Message Protocol IP Internet Protocol LAN Local Area Network MAC Address Media Access Control Address MTU Maximum Transmission Unit MSS Maximum Segment Size NAT Network Address Translation PPPoE Point to Point Protocol over Ethernet QoS Quality of Service SNMP Simple Network Management Protocol TCP Transmission Control Protocol UDP User Datagram Protocol VPN Virtual Private Network VRRP Virtual Router Redundancy Protocol WAN Wide Area Network WINS Windows Internet Name Service WLAN Wireless Local Area Network

Pepwave MAX and Surf User Manual http://www.pepwave.com 8 Copyright @ 2016 Pepwave 3 Product Features Pepwave routers enable all LAN users to share broadband Internet connections, and they provide advanced features to enhance Internet access. Our Max BR wireless routers support multiple SIM cards. They can be configured to switch from using one SIM card to another SIM card according to different criteria, including wireless network reliability and data usage. Our MAX HD series wireless routers are embedded with multiple 4G LTE modems, and allow simultaneous wireless Internet connections through multiple wireless networks. The wireless Internet connections can be bonded together using our SpeedFusion technology. This allows better reliability, larger bandwidth, and increased wireless coverage are comparing to use only one 4G LTE modem. Below is a list of supported features on Pepwave routers. Features vary by model. For more information, please see peplink.com/products. 3.1 Supported Network Features 3.1.1 WAN  Ethernet WAN connection in full/half duplex  Static IP support for PPPoE  Built-in HSPA and EVDO cellular modems  USB mobile connection(s)  Wi-Fi WAN connection  Network address translation (NAT)/port address translation (PAT)  Inbound and outbound NAT mapping  IPsec NAT-T and PPTP packet passthrough  MAC address clone and passthrough  Customizable MTU and MSS values  WAN connection health check  Dynamic DNS (supported service providers: changeip.com, dyndns.org, no-ip.org, tzo.com and DNS-O-Matic)  Ping, DNS lookup, and HTTP-based health check 3.1.2 LAN  Wi-Fi AP  Ethernet LAN ports  DHCP server on LAN  Extended DHCP option support  Static routing rules  VLAN on LAN support

Pepwave MAX and Surf User Manual http://www.pepwave.com 9 Copyright @ 2016 Pepwave 3.1.3 VPN  PepVPN with SpeedFusionTM  PepVPN performance analyzer  X.509 certificate support  VPN load balancing and failover among selected WAN connections  Bandwidth bonding and failover among selected WAN connections  IPsec VPN for network-to-network connections (works with Cisco and Juniper only)  Ability to route Internet traffic to a remote VPN peer  Optional pre-shared key setting  SpeedFusionTM throughput, ping, and traceroute tests  PPTP server  PPTP and IPsec passthrough 3.1.4 Firewall  Outbound (LAN to WAN) firewall rules  Inbound (WAN to LAN) firewall rules per WAN connection  Intrusion detection and prevention  Specification of NAT mappings  Outbound firewall rules can be defined by destination domain name 3.1.5 Captive Portal  Splash screen of open networks, login page for secure networks  Customizable built-in captive portal  Supports linking to outside page for captive portal 3.1.6 Outbound Policy  Link load distribution per TCP/UDP service  Persistent routing for specified source and/or destination IP addresses per TCP/UDP service  Traffic prioritization and DSL optimization  Prioritize and route traffic to VPN tunnels with Priority and Enforced algorithms 3.1.7 AP Controller  Configure and manage Pepwave AP devices

Pepwave MAX and Surf User Manual http://www.pepwave.com 10 Copyright @ 2016 Pepwave  Review the status of connected APs 3.1.8 QoS  Quality of service for different applications and custom protocols  User group classification for different service levels  Bandwidth usage control and monitoring on group- and user-level  Application prioritization for custom protocols and DSL/cable optimization 3.2 Other Supported Features  User-friendly web-based administration interface  HTTP and HTTPS support for web admin interface  Configurable web administration port and administrator password  Firmware upgrades, configuration backups, ping, and traceroute via web admin interface  Remote web-based configuration (via WAN and LAN interfaces)  Time server synchronization  SNMP  Email notification  Read-only user for web admin  Shared IP drop-in mode  Authentication and accounting by RADIUS server for web admin  Built-in WINS servers*  Syslog  SIP passthrough  PPTP packet passthrough  Event log  Active sessions  Client list  WINS client list *  UPnP / NAT-PMP  Real-time, hourly, daily, and monthly bandwidth usage reports and charts  IPv6 support  Support USB tethering on Android 2.2+ phones * Not supported on MAX Surf-On-The-Go, Surf SOHO, and BR1 variants

Pepwave MAX and Surf User Manual http://www.pepwave.com 11 Copyright @ 2016 Pepwave 4 Pepwave MAX Mobile Router Overview 4.1 MAX 700 4.1.1 Panel Appearance

Pepwave MAX and Surf User Manual http://www.pepwave.com 12 Copyright @ 2016 Pepwave 4.1.2 LED Indicators The statuses indicated by the front panel LEDs are as follows: Status Indicators Status OFF System initializing Red Booting up or busy Blinking red Boot up error Green Ready Wi-Fi AP and Wi-Fi WAN Indicators Wi-Fi WAN OFF Disconnected Blinking slowly Connecting to network Blinking Connected to network with traffic ON Connected to network without traffic Wi-Fi AP OFF Disabled Blinking slowly Enabled but no client connected Blinking Connected to network with traffic ON Client(s) connected to wireless network LAN and Ethernet WAN Ports Green LED ON 10 / 100/ 1000 Mbps Orange LED Blinking Data is transferring OFF No data is being transferred or port is not connected Port Type Auto MDI/MDI-X ports

Pepwave MAX and Surf User Manual http://www.pepwave.com 13 Copyright @ 2016 Pepwave 4.2 MAX HD2 LTE / LTEA 4.2.1 Panel Appearance

Pepwave MAX and Surf User Manual http://www.pepwave.com 14 Copyright @ 2016 Pepwave 4.2.2 LED Indicators The statuses indicated by the front panel LEDs are as follows: Status Indicators Status OFF System initializing Red Booting up or busy Blinking red Boot up error Green Ready Wi-Fi AP and Wi-Fi WAN Indicators Wi-Fi WAN / Cellular 1 / Cellular 2 OFF Disabled Intermittent Blinking slowly Connecting to wireless network(s) Blinking Connected to wireless network(s) with traffic ON Connected to wireless network(s) without traffic LAN and Ethernet WAN Ports Green LED ON 10 / 100 / 1000 Mbps Orange LED Blinking Data is transferring OFF No data is being transferred or port is not connected Port Type Auto MDI/MDI-X ports

Pepwave MAX and Surf User Manual http://www.pepwave.com 15 Copyright @ 2016 Pepwave 4.3 MAX HD2 IP67 4.3.1 Panel Appearance The statuses indicated by the front panel LEDs are as follows: Status Indicators Status OFF System initializing Red Booting up or busy Blinking red Boot up error Green Ready

Pepwave MAX and Surf User Manual http://www.pepwave.com 16 Copyright @ 2016 Pepwave 4.4 MAX HD2 mini 4.4.1 Panel Appearance

Pepwave MAX and Surf User Manual http://www.pepwave.com 17 Copyright @ 2016 Pepwave 4.4.2 LED Indicators The statuses indicated by the front panel LEDs are as follows: Status Indicators Status OFF System initializing Red Booting up or busy Blinking red Boot up error Green Ready Cellular WAN Indicators Cellular 1 / Cellular 2 OFF Disabled intermittent Blinking slowly Connecting to wireless network(s) Blinking Connected to wireless network(s) with traffic ON Connected to wireless network(s) without traffic LAN and Ethernet WAN Ports Green LED ON 10 / 100 / 1000 Mbps Orange LED Blinking Data is transferring OFF No data is being transferred or port is not connected Port Type Auto MDI/MDI-X ports

Pepwave MAX and Surf User Manual http://www.pepwave.com 18 Copyright @ 2016 Pepwave 4.5 MAX Transit 4.5.1 Panel Appearance 4.5.2 LED Indicators The statuses indicated by the front panel LEDs are as follows: Status Indicators Status OFF System initializing Red Booting up or busy Blinking red Boot up error Green Ready Cellular WAN Indicators Cellular 1 / Cellular 2* OFF Disabled intermittent Blinking slowly Connecting to wireless network(s) Blinking Connected to wireless network(s) with traffic ON Connected to wireless network(s) without traffic * For MAX-TST_DUO LAN and Ethernet WAN Ports Green LED ON 10 / 100 / 1000 Mbps Orange LED Blinking Data is transferring OFF No data is being transferred or port is not connected Port Type Auto MDI/MDI-X ports

Pepwave MAX and Surf User Manual http://www.pepwave.com 19 Copyright @ 2016 Pepwave 4.6 MAX Hotspot 4.6.1 Panel Appearance 4.6.2 LED Indications LED Indicators Status RED – Access point initializing GREEN – Access point ready LAN and Ethernet WAN Ports Green LED ON 100 Mbps OFF 10 Mbps Orange LED ON Port is connected without traffic Blinking Data is transferring OFF Port is not connected Port Type Auto MDI/MDI-X ports

Pepwave MAX and Surf User Manual http://www.pepwave.com 20 Copyright @ 2016 Pepwave 4.7 MAX HD4 4.7.1 Panel Appearance 4.7.2 LED Indicators The statuses indicated by the front panel LEDs are as follows: Status Indicators Status OFF System initializing Red Booting up or busy Blinking red Boot up error Green Ready Wi-Fi AP and Wi-Fi WAN Indicators Wi-Fi WAN / Cellular 1 / Cellular 2 OFF Disabled Intermittent Blinking slowly Connecting to wireless network(s) Blinking Connected to wireless network(s) with traffic ON Connected to wireless network(s) without traffic LAN and Ethernet WAN Ports Green LED ON 10 / 100 / 1000 Mbps Orange LED Blinking Data is transferring OFF No data is being transferred or port is not connected

Pepwave MAX and Surf User Manual http://www.pepwave.com 21 Copyright @ 2016 Pepwave Port Type Auto MDI/MDI-X ports

Pepwave MAX and Surf User Manual http://www.pepwave.com 22 Copyright @ 2016 Pepwave 4.8 MAX BR1 4.8.1 Panel Appearance 4.8.2 LED Indicators The statuses indicated by the front panel LEDs are as follows: Status Indicators Status OFF System initializing Red Booting up or busy Blinking red Boot up error Green Ready Wi-Fi Indicators Wi-Fi OFF Disabled intermittent Blinking slowly Connecting to wireless network(s) Blinking Connected to wireless network(s) with traffic ON Connected to wireless network(s) without traffic

Pepwave MAX and Surf User Manual http://www.pepwave.com 23 Copyright @ 2016 Pepwave Cellular Indicators Cellular OFF Disabled or no SIM card inserted ON Connecting or connected to network(s) LAN and Ethernet WAN Ports Green LED ON 100 Mbps OFF 10 Mbps Orange LED ON Port is connected without traffic Blinking Data is transferring OFF Port is not connected Port Type Auto MDI/MDI-X ports

Pepwave MAX and Surf User Manual http://www.pepwave.com 24 Copyright @ 2016 Pepwave 4.9 MAX BR1 Mini 4.9.1 Panel Appearance 4.9.2 LED Indicators The statuses indicated by the front panel LEDs are as follows: Status Indicators Status OFF System initializing Red Booting up or busy Blinking red Boot up error Green Ready Wi-Fi Indicators Wi-Fi OFF Disabled intermittent Blinking slowly Connecting to wireless network(s) Blinking Connected to wireless network(s) with traffic ON Connected to wireless network(s) without traffic Cellular Indicators Cellular OFF Disabled or no SIM card inserted ON Connecting or connected to network(s)

Pepwave MAX and Surf User Manual http://www.pepwave.com 25 Copyright @ 2016 Pepwave 4.10 MAX BR1 Slim 4.10.1 Panel Appearance 4.10.2 LED Indicators The statuses indicated by the front panel LEDs are as follows: Status Indicators Status OFF System initializing Red Booting up or busy Blinking red Boot up error Green Ready Wi-Fi Indicators Wi-Fi OFF Disabled intermittent Blinking slowly Connecting to wireless network(s) Blinking Connected to wireless network(s) with traffic ON Connected to wireless network(s) without traffic Cellular Indicators Cellular OFF Disabled or no SIM card inserted ON Connecting or connected to network(s)

Pepwave MAX and Surf User Manual http://www.pepwave.com 26 Copyright @ 2016 Pepwave  LAN and Ethernet WAN Ports Green LED ON 100 Mbps OFF 10 Mbps Orange LED ON Port is connected without traffic Blinking Data is transferring OFF Port is not connected Port Type Auto MDI/MDI-X ports 

Pepwave MAX and Surf User Manual http://www.pepwave.com 27 Copyright @ 2016 Pepwave 4.11 MAX BR1 ENT 4.11.1 Panel Appearance 4.11.2 LED Indicators  The statuses indicated by the front panel LEDs are as follows: Status Indicators Status OFF System initializing Red Booting up or busy Blinking red Boot up error Green Ready Cellular Indicators Cellular OFF Disabled or no SIM card inserted ON Connecting or connected to network(s) LAN and Ethernet WAN Ports Green LED ON 100 Mbps OFF 10 Mbps Orange LED ON Port is connected without traffic Blinking Data is transferring OFF Port is not connected Port Type Auto MDI/MDI-X ports

Pepwave MAX and Surf User Manual http://www.pepwave.com 28 Copyright @ 2016 Pepwave 4.12 MAX BR1 Pro LTE 4.12.1 Panel Appearence 4.12.2 LED Indicators  The statuses indicated by the front panel LEDs are as follows: Status Indicators Status OFF System initializing Red Booting up or busy Blinking red Boot up error Green Ready Cellular Indicators Cellular OFF Disabled or no SIM card inserted ON Connecting or connected to network(s) LAN and Ethernet WAN Ports Green LED ON 100 Mbps OFF 10 Mbps Orange LED ON Port is connected without traffic Blinking Data is transferring OFF Port is not connected Port Type Auto MDI/MDI-X ports

Pepwave MAX and Surf User Manual http://www.pepwave.com 29 Copyright @ 2016 Pepwave 4.13 MAX BR1/2 IP55 4.13.1 Panel Appearance 4.13.2 LED Indicators The statuses indicated by the front panel LEDs are as follows: Status Indicators Status OFF System initializing Red Booting up or busy Blinking red Boot up error Green Ready

Pepwave MAX and Surf User Manual http://www.pepwave.com 30 Copyright @ 2016 Pepwave Wi-Fi Indicators Wi-Fi OFF Disabled Intermittent Blinking slowly Connecting to wireless network(s) Blinking Connected to wireless network(s) with traffic ON Connected to wireless network(s) without traffic Cellular Indicators Cellular OFF Disabled or no SIM card inserted ON Connecting or connected to network(s) LAN and Ethernet WAN Ports Green LED ON 100 Mbps OFF 10 Mbps Orange LED ON Port is connected without traffic Blinking Data is transferring OFF Port is not connected Port Type Auto MDI/MDI-X ports

Pepwave MAX and Surf User Manual http://www.pepwave.com 31 Copyright @ 2016 Pepwave 4.14 MAX On-The-Go 4.14.1 Panel Appearance 4.14.2 LED Indicators The statuses indicated by the front panel LEDs are as follows: Cellular Indicators WAN OFF Modem is not attached to the port Green Modem is attached to the port Wi-Fi Indicators Wi-Fi OFF Disconnected from AP Green Connected to AP Status Indicators Status OFF System initializing Red Booting up or busy Green Ready LAN and Ethernet WAN Ports Green LED ON 100 Mbps OFF 10 Mbps Orange LED ON Port is connected without traffic Blinking Data is transferring Port Type Auto MDI/MDI-X ports

Pepwave MAX and Surf User Manual http://www.pepwave.com 32 Copyright @ 2016 Pepwave 4.15 Surf SOHO 4.15.1 Panel Appearance 4.15.2 LED Indicators The statuses indicated by the front panel LEDs are as follows: Wi-Fi and Status Indicators Wi-Fi OFF Disabled Intermittent Blinking Enabled but no client connected ON Client(s) connected to wireless network Continuous blinking Transferring data to wireless network Status OFF System initializing Red Booting up or busy Green Ready state LAN and Ethernet WAN Ports Green LED ON 100/1000 Mbps Orange LED Blinking Data is transferring OFF No data is being transferred or port is not connected Port type Auto MDI/MDI-X ports Wi-Fi Signal Off No connection Signal strength Wi-Fi signal strength (low, medium, and high)

Pepwave MAX and Surf User Manual http://www.pepwave.com 33 Copyright @ 2016 Pepwave 5 Advanced Feature Summary 5.1 Drop-in Mode and LAN Bypass: Transparent Deployment As your organization grows, it needs more bandwidth. But modifying your network would require effort better spent elsewhere. In Drop-in Mode, you can conveniently install your Peplink router without making any changes to your network. And if the Peplink router loses power for any reason, LAN Bypass will safely and automatically bypass the Peplink router to resume your original network connection. Compatible with: MAX 700, MAX HD2 (All variants), HD4 (All Variants) 5.2 QoS: Clearer VoIP VoIP and videoconferencing are highly sensitive to latency. With QoS, Peplink routers can detect VoIP traffic and assign it the highest priority, giving you crystal-clear calls.

Pepwave MAX and Surf User Manual http://www.pepwave.com 34 Copyright @ 2016 Pepwave 5.3 Per-User Bandwidth Control With per-user bandwidth control, you can define bandwidth control policies for up to 3 groups of users to prevent network congestion. Define groups by IP address and subnet, and set bandwidth limits for every user in the group. 5.4 High Availability via VRRP When your organization has a corporate requirement demanding the highest availability with no single point of failure, you can deploy two Peplink routers in High Availability mode. With High Availability mode, the second device will take over when needed. Compatible with: MAX 700, MAX HD2 (All variants), HD4 (All Variants)

Pepwave MAX and Surf User Manual http://www.pepwave.com 35 Copyright @ 2016 Pepwave 5.5 USB Modem and Android Tethering For increased WAN diversity, plug in a USB LTE modem as backup. Peplink routers are compatible with over 200 modem types. You can also tether to smartphones running Android 4.1.X and above. Compatible with: MAX 700, HD2 (all variants except IP67), HD4 (All variants) 5.6 Built-In Remote User VPN Support Use L2TP with IPsec to safely and conveniently connect remote clients to your private network. L2TP with IPsec is supported by most devices, but legacy devices can also connect using PPTP. Click here for full instructions on setting up L2TP with IPsec.

Pepwave MAX and Surf User Manual http://www.pepwave.com 36 Copyright @ 2016 Pepwave 5.7 SIM-card USSD support Cellular-enabled routers can now use USSD to check their SIM card’s balance, process pre-paid cards, and configure carrier-specific services.Click here for full instructions on using USSD.

Pepwave MAX and Surf User Manual http://www.pepwave.com 37 Copyright @ 2016 Pepwave 6 Installation The following section details connecting Pepwave routers to your network. 6.1 Preparation Before installing your Pepwave router, please prepare the following as appropriate for your installation:  At least one Internet/WAN access account and/or Wi-Fi access information  Depending on network connection type(s), one or more of the following:  Ethernet WAN: A 10/100/1000BaseT UTP cable with RJ45 connector  USB: A USB modem  Embedded modem: A SIM card for GSM/HSPA service  Wi-Fi WAN: Wi-Fi antennas  PC Card/Express Card WAN: A PC Card/ExpressCard for the corresponding card slot  A computer installed with the TCP/IP network protocol and a supported web browser. Supported browsers include Microsoft Internet Explorer 8.0 or above, Mozilla Firefox 10.0 or above, Apple Safari 5.1 or above, and Google Chrome 18 or above.

Pepwave MAX and Surf User Manual http://www.pepwave.com 38 Copyright @ 2016 Pepwave 6.2 Constructing the Network At a high level, construct the network according to the following steps: 1. With an Ethernet cable, connect a computer to one of the LAN ports on the Pepwave router. Repeat with different cables for up to 4 computers to be connected. 2. With another Ethernet cable or a USB modem/Wi-Fi antenna/PC Card/Express Card, connect to one of the WAN ports on the Pepwave router. Repeat the same procedure for other WAN ports. 3. Connect the power adapter to the power connector on the rear panel of the Pepwave router, and then plug it into a power outlet. The following figure schematically illustrates the resulting configuration:

Pepwave MAX and Surf User Manual http://www.pepwave.com 39 Copyright @ 2016 Pepwave 6.3 Configuring the Network Environment To ensure that the Pepwave router works properly in the LAN environment and can access the Internet via WAN connections, please refer to the following setup procedures:  LAN configuration For basic configuration, refer to Section 8, Connecting to the Web Admin Interface. For advanced configuration, go to Section 9, Configuring the LAN Interface(s).  WAN configuration For basic configuration, refer to Section 8, Connecting to the Web Admin Interface. For advanced configuration, go to Section 9.2, Captive Portal.

Pepwave MAX and Surf User Manual http://www.pepwave.com 40 Copyright @ 2016 Pepwave 7 Mounting the Unit 7.1 Wall Mount The Pepwave MAX 700/HD2/On-The-Go can be wall mounted using screws. After adding the screw on the wall, slide the MAX in the screw hole socket as indicated below. Recommeneded screw specification: M3.5 x 20mm, head diameter 6mm, head thickness 2.4mm. The Pepwave MAX BR1 requires four screws for wall mounting. 7.2 Car Mount The Pepwave MAX700/HD2 can be mounted in a vehicle using the included mounting brackets. Place the mounting brackets by the two sides and screw them onto the device. 7.3 IP67 Installation Guide Installation instructions for IP67 devices can be found here: http://download.peplink.com/manual/IP67_Installation_Guide.pdf

Pepwave MAX and Surf User Manual http://www.pepwave.com 41 Copyright @ 2016 Pepwave 8 Connecting to the Web Admin Interface 1. Start a web browser on a computer that is connected with the Pepwave router through the LAN. 2. To connect to the router’s web admin interface, enter the following LAN IP address in the address field of the web browser: http://192.168.50.1 (This is the default LAN IP address for Pepwave routers.) 3. Enter the following to access the web admin interface. Username: admin Password: admin (This is the default username and password for Pepwave routers. The admin and read-only user passwords can be changed at System>Admin Security.) 4. After successful login, the Dashboard will be displayed. The Dashboard shows current WAN, LAN, and Wi-Fi AP statuses. Here, you can change WAN connection priority and switch on/off the Wi-Fi AP. For further information on setting up these connections, please refer to Sections 8 and 9.

Pepwave MAX and Surf User Manual http://www.pepwave.com 42 Copyright @ 2016 Pepwave Device Information displays details about the device, including model name, firmware version, and uptime. For further information, please refer to Section 22. Important Note Configuration changes (e.g. WAN, LAN, admin settings, etc.) will take effect only after clicking the Save button at the bottom of each page. The Apply Changes button causes the changes to be saved and applied.

Pepwave MAX and Surf User Manual http://www.pepwave.com 43 Copyright @ 2016 Pepwave 9 Configuring the LAN Interface(s) 9.1 Basic Settings LAN interface settings are located at Network>LAN>Basic Settings. Navigating to that page will result in the following dashboard: This represents the LAN interfaces that are active on your router (including VLAN). A grey “X” means that the VLAN is used in other settings and cannot be deleted. You can find which settings are using the VLAN by hovering over the grey “X”. Alternatively, a red “X” means that there are no settings using the VLAN. You can delete that VLAN by clicking the red “X” Clicking any of the existing LAN interfaces (or creating a new one) will result in the following IP Settings IP Address The IP address and subnet mask of the Pepwave router on the LAN. Network Settings Name Enter a name for the LAN. VLAN ID Enter a number for your VLAN. Inter-VLAN routing Check this box to enable routing between virtual LANs.

Pepwave MAX and Surf User Manual http://www.pepwave.com 44 Copyright @ 2016 Pepwave Captive Portal Check this box to turn on captive portals.

Pepwave MAX and Surf User Manual http://www.pepwave.com 46 Copyright @ 2016 Pepwave Address when bridge connected If you choose to override IP address when the VPN is connected, the device will not act as a router, and most Layer 3 routing functions will cease to work. DHCP Server Settings DHCP Server When this setting is enabled, the DHCP server automatically assigns an IP address to each computer that is connected via LAN and configured to obtain an IP address via DHCP. The Pepwave router’s DHCP server can prevent IP address collision on the LAN. IP Range & Subnet Mask These settings allocate a range of IP addresses that will be assigned to LAN computers by the Pepwave router’s DHCP server. Lease Time This setting specifies the length of time throughout which an IP address of a DHCP client remains valid. Upon expiration of the lease time, the assigned IP address will no longer be valid and renewal of the IP address assignment will be required. DNS Servers This option allows you to input the DNS server addresses to be offered to DHCP clients. If Assign DNS server automatically is selected, the Pepwave router’s built-in DNS server address (i.e., LAN IP address) will be offered. WINS Server This option allows you to optionally specify a Windows Internet Name Service (WINS) server. You may choose to use the built-in WINS server or external WINS servers. When this unit is connected using SpeedFusionTM, other VPN peers can share this unit's built-in WINS server by entering this unit's LAN IP address in their DHCP WINS Server setting. Afterward, all PC clients in the VPN can resolve the NetBIOS names of other clients in remote peers. If you have enabled this option, a list of WINS clients will be displayed at Status>WINS Clients. BOOTP Check this box to enable BOOTP on older networks that still require it. Extended DHCP Option In addition to standard DHCP options (e.g., DNS server address, gateway address, subnet mask), you can specify the value of additional extended DHCP options, as defined in RFC 2132. With these extended options enabled, you can pass additional configuration information to LAN hosts. To define an extended DHCP option, click the Add button, choose the option to define and

Pepwave MAX and Surf User Manual http://www.pepwave.com 47 Copyright @ 2016 Pepwave enter its value. For values that are in IP address list format, you can enter one IP address per line in the provided text area input control. Each option can be defined once only. DHCP Reservation This setting reserves the assignment of fixed IP addresses for a list of computers on the LAN. The computers to be assigned fixed IP addresses on the LAN are identified by their MAC addresses. The fixed IP address assignment is displayed as a cross-reference list between the computers’ names, MAC addresses, and fixed IP addresses. Name (an optional field) allows you to specify a name to represent the device. MAC addresses should be in the format of 00:AA:BB:CC:DD:EE. Press to create a new record. Press to remove a record. Reserved client information can be imported from the Client List, located at Status>Client List. For more details, please refer to Section 22.3. LAN Physical Settings Speed This is the port speed of the LAN interface. It should be set to the same speed as the connected device to avoid port negotiation problems. When a static speed is set, you may choose whether to advertise its speed to the peer device. Auto is selected by default. You can choose not to advertise the port speed if the port has difficulty negotiating with the peer device. Static Route Settings Static Route This table is for defining static routing rules for the LAN segment. A static route consists of the network address, subnet mask, and gateway address. The address and subnet mask values are in w.x.y.z format. The local LAN subnet and subnets behind the LAN will be advertised to the VPN. Remote routes sent over the VPN will also be accepted. Any VPN member will be able to route to the local subnets. Press to create a new route. Press to remove a route. WINS Server Settings Enable Check the box to enable the WINS server. A list of WINS clients will be displayed at Status>WINS Clients.

Pepwave MAX and Surf User Manual http://www.pepwave.com 48 Copyright @ 2016 Pepwave DNS Proxy Settings Enable To enable the DNS proxy feature, check this box, and then set up the feature at Network>LAN>DNS Proxy Settings. A DNS proxy server can be enabled to serve DNS requests originating from LAN/PPTP/SpeedFusionTM peers. Requests are forwarded to the DNS servers/resolvers defined for each WAN connection. DNS Caching This field is to enable DNS caching on the built-in DNS proxy server. When the option is enabled, queried DNS replies will be cached until the records’ TTL has been reached. This feature can help improve DNS lookup time. However, it cannot return the most up-to-date result for those frequently updated DNS records. By default, DNS Caching is disabled. Include Google Public DNS Servers When this option is enabled, the DNS proxy server will also forward DNS requests to Google's Public DNS Servers, in addition to the DNS servers defined in each WAN. This could increase the DNS service's availability. This setting is disabled by default. Local DNS Records This table is for defining custom local DNS records. A static local DNS record consists of a host name and IP address. When looking up the host name from the LAN to LAN IP of the Pepwave router, the corresponding IP address will be returned. Press to create a new record. Press to remove a record. DNS Resolvers A Check the box to enable the WINS server. A list of WINS clients will be displayed at Network>LAN>DNS Proxy Settings>DNS Resolvers. This field specifies which DNS resolvers will receive forwarded DNS requests. If no WAN/VPN/LAN DNS resolver is selected, all of the WAN’s DNS resolvers will be selected. If a SpeedFusionTM peer is selected, you may enter the VPN peer’s DNS resolver IP address(es). Queries will be forwarded to the selected connections’ resolvers. If all of the selected connections are down, queries will be forwarded to all resolvers on healthy WAN connections. A - Advanced feature, please click the button on the top right hand corner to activate. Finally, if needed, configure Bonjour forwarding, Apple’s zero configuration networking

Pepwave MAX and Surf User Manual http://www.pepwave.com 49 Copyright @ 2016 Pepwave protocol. Once VLAN configuration is complete, click Save to store your changes. Bonjour Forwarding Settings Enable Check this box to turn on Bonjour forwarding. Bonjour Service Choose Service and Client networks from the drop-down menus, and then click to add the networks. To delete an existing Bonjour listing, click .

Pepwave MAX and Surf User Manual http://www.pepwave.com 50 Copyright @ 2016 Pepwave To enable VLAN configuration, click the button in the IP Settings section. To add a new LAN, click the New LAN button. To change LAN settings, click the name of the LAN to change under the LAN heading. The following settings are displayed when creating a new LAN or editing an existing LAN. IP Settings IP Address & Subnet Mask Enter the Pepwave router’s IP address and subnet mask values to be used on the LAN. Network Settings Name Enter a name for the LAN. VLAN ID Enter a number for your VLAN. Inter-VLAN routing Check this box to enable routing between virtual LANs. Captive Portal Check this box to turn on captive portals.

Pepwave MAX and Surf User Manual http://www.pepwave.com 51 Copyright @ 2016 Pepwave DHCP Server Settings DHCP Server When this setting is enabled, the Pepwave router’s DHCP server automatically assigns an IP address to each computer that is connected via LAN and configured to obtain an IP address via DHCP. The Pepwave router’s DHCP server can prevent IP address collisions on the LAN. To enable DHCP bridge relay, please click the icon on this menu item. IP Range & Subnet Mask These settings allocate a range of IP address that will be assigned to LAN computers by the Pepwave router’s DHCP server. Lease Time This setting specifies the length of time throughout which an IP address of a DHCP client remains valid. Upon expiration of Lease Time, the assigned IP address will no longer be valid and the IP address assignment must be renewed. DNS Servers This option allows you to input the DNS server addresses to be offered to DHCP clients. If Assign DNS server automatically is selected, the Pepwave router’s built-in DNS server address (i.e., LAN IP address) will be offered. WINS Servers This option allows you to specify the Windows Internet Name Service (WINS) server. You may choose to use the built-in WINS server or external WINS servers. When this unit is connected using SpeedFusionTM, other VPN peers can share this unit's built-in WINS server by entering this unit's LAN IP address in their DHCP WINS Servers setting. Therefore, all PC clients in the VPN can resolve the NetBIOS names of other clients in remote peers. If you have enabled this option, a list of WINS clients will be displayed at Status>WINS Clients. BOOTP Check this box to enable BOOTP on older networks that still require it. Extended DHCP Option In addition to standard DHCP options (e.g. DNS server address, gateway address, subnet mask), you can specify the value of additional extended DHCP options, as defined in RFC 2132. With these extended options enabled, you can pass additional configuration information to LAN hosts. To define an extended DHCP option, click the Add button, choose the option to define, and then enter its value. For values that are in IP address list format, you can enter one IP address per line in the provided text area input control. Each option can be defined once only. DHCP Reservation This setting reserves the assignment of fixed IP addresses for a list of computers on the LAN. The computers to be assigned fixed IP addresses on the LAN are identified by their MAC addresses. The fixed IP address assignment is displayed as a cross-reference list between the computers’ names, MAC addresses, and fixed IP addresses. Name (an optional field) allows you to specify a name to represent the device. MAC addresses should be in the format of 00:AA:BB:CC:DD:EE. Press to create a new record. Press to remove a record. Reserved clients information can be imported from the Client List, located at Status>Client List. For more details, please refer to Section

Pepwave MAX and Surf User Manual http://www.pepwave.com 52 Copyright @ 2016 Pepwave 22.3. To configure DHCP relay, first click the button found next to the DHCP Server option to display the settings. DHCP Relay Settings Enable Check this box to turn on DHCP relay. Click the icon to disable DHCP relay. DHCP Server IP Address Enter the IP addresses of one or two DHCP servers in the provided fields. The DHCP servers entered here will receive relayed DHCP requests from the LAN. For active-passive DHCP server configurations, enter active and passive DHCP server relay IP addresses in DHCP Server 1 and DHCP Server 2. DHCP Option 82 DCHP Option 82 includes device information as relay agent for the attached client when forwarding DHCP requests from client to server. This option also embeds the device’s MAC address and network name in circuit and remote IDs. Check this box to enable DHCP Option 82. Once DHCP is set up, configure LAN Physical Settings, Static Route Settings, WINS Server Settings, and DNS Proxy Settings as noted above.

Pepwave MAX and Surf User Manual http://www.pepwave.com 53 Copyright @ 2016 Pepwave 9.2 Captive Portal The captive portal serves as gateway that clients have to pass if they wish to access the internet using your router. To configure, navigate to Network>LAN>Captive Portal. Captive Portal Settings Enable Check Enable and then, optionally, select the LANs/VLANs that will use the captive portal. Hostname To customize the portal’s form submission and redirection URL, enter a new URL in this field. To reset the URL to factory settings, click Default. Access Mode Click Open Access to allow clients to freely access your router. Click User Authentication to force your clients to authenticate before accessing your router. RADIUS Server This authenticates your clients through a RADIUS server. After selecting this option, you will see the following fields: Fill in the necessary information to complete your connection to the server and enable authentication. LDAP Server This authenticates your clients through a LDAP server. Upon selecting this option, you will see the following fields: Fill in the necessary information to complete your connection to the server and enable authentication.

Pepwave MAX and Surf User Manual http://www.pepwave.com 54 Copyright @ 2016 Pepwave Access Quota Set a time and data cap to each user’s Internet usage. Quota Reset Time This menu determines how your usage quota resets. Setting it to Daily will reset it at a specified time every day. Setting a number of minutes after quota reached establish a timer for each user that begins after the quota has been reached. Allowed Networks To whitelist a network, enter the domain name / IP address here and click . To delete an existing network from the list of allowed networks, click the button next to the listing. Splash Page Here, you can choose between using the Pepwave router’s built-in captive portal and redirecting clients to a URL you define. The Portal Customization menu has two options: and . Clicking displays a pop-up previewing the captive portal that your clients will see. Clicking displays the following menu:

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