Panasonic of North America 9TGRI15A RFID Module User Manual 20160603 v1 Host CF 20

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Document ID	3022965
Application ID	20A9lZxJ22AkfQ/kp6aMZw==
Document Description	User Manual_20160603_v1 - Host_User Manual_CF-20
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Document Type	User Manual
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Date Submitted	2016-06-09 00:00:00
Date Available	2016-07-24 00:00:00
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Document Title	User Manual_20160603_v1 - Host_User Manual_CF-20
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OPERATING INSTRUCTIONS
Basic Guide
Personal Computer
Getting Started
Introduction...................................................... 2
Description of Parts......................................... 4
First-time Operation....................................... 11
Turning On / Turning Off............................... 16
Useful Information
Handling and Maintenance........................... 18
Installing Software........................................ 23
Troubleshooting
Troubleshooting (Basic)................................ 28
Getting Started
series
Useful Information
Contents
CF-20
Troubleshooting
Model No.
LIMITED USE LICENSE AGREEMENT....... 33
Specifications............................................... 37
LIMITED WARRANTY.................................. 42
Please read these instructions carefully before using this product, and save this manual for future use.
Appendix
Appendix
Introduction
Thank you for purchasing this Panasonic product. For optimum performance and safety, please
read these instructions carefully.
In these instructions, the names are referred as follows.
indicates Windows 10 Operating System.
indicates Windows 7 Operating System.
n Terms and illustrations in these instructions
CAUTION :
Getting Started
NOTE
Conditions that may result in minor or moderate injury.
Useful and helpful information.
Enter :
Press [Enter] key.
Fn + F5 :
Press and hold [Fn] key, and then press [F5] key.
- [All Apps] :	Click
(Start) and then click [All Apps].
(Start) - [All Programs] : Click
(Start), and then click [All Programs]. You may need to
double-click in some cases.
è:
Page in these Operating Instructions or in the Reference Manual.
Reference to the on-screen manuals.
l Some illustrations are simplified to help your understanding and may look different from the
actual unit.
l If you do not log on as an administrator, you cannot use some functions or cannot display
some screens.
l Refer for the latest information about optional products to the catalogs, etc.
l In these instructions, the names and terms are referred as follows.
Ÿ “Windows 10 Pro 64-bit” as “Windows” or “Windows 10”
Ÿ “Windows 7 Professional 32-bit Service Pack 1” and “Windows 7 Professional 64-bit Service
Pack 1” as “Windows” or “Windows 7”
Ÿ DVD MULTI drive as “CD/DVD drive”
Ÿ Circular media including DVD-ROM and CD-ROM as “discs”
Ÿ The Digitizer + Touch Screen (Capacitive) as the “digitizer”, and the Touch Screen as the
“touchscreen”.
Ÿ The digitizer pen and the stylus as the “pen (included)”.
Screen messages are explained in [English (United States)].
(Depending on the language preference, some screen messages in these instructions are different from the actual screen messages. For example, [Flight mode] may be displayed instead
of [Airplane mode] in some language preference.)
n Disclaimer
Computer specifications and manuals are subject to change without notice. Panasonic Corporation assumes no liability for damage incurred directly or indirectly from errors, omissions or discrepancies between the computer and the manuals.
n Trademarks
Microsoft®, Windows®, the Windows logo, and IntelliMouse are registered trademarks of Microsoft
Corporation of the United States and/or other countries.
Intel, Core and PROSet are either registered trademarks or trademarks of Intel Corporation.
Getting Started
SDXC Logo is a trademark of SD-3C, LLC.
microSDXC Logo is a trademark of SD-3C, LLC.
Adobe, the Adobe logo and Adobe Reader are either registered trademarks or trademarks of
Adobe Systems Incorporated in the United States and/or other countries.
Bluetooth® is a registered trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to
Panasonic Corporation.
HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered
trademarks of HDMI Licensing LLC in the United States and other countries.
Names of products, brands, etc., appearing in this manual are trademarks or registered trademarks of their respective own companies.
n On-screen Manual
For further information about the computer, you can refer to the on-screen manual.
l Reference Manual
The Reference Manual contains the practical information to help you fully enjoy the computer’s performance. Update it to the latest version for reference.
l Important Battery Tips
The Important Battery Tips will provide you with the battery information so that you can use
the battery in the optimum condition to obtain longer operation time.
l Update the on-screen manuals
This describes the procedures to update the on-screen manual.
l Connect to a network
This describes the connection procedures using the network devices mounted on this unit.
To access the on-screen manuals, follow the steps below.
Double-click [Manual Selector] on the desktop, and select the on-screen manual.
1. Double-touch the [Panasonic PC Settings Utility] on the desktop screen, and then touch [Support] - [Manual] - [Manual Selector].
2. Select the manual and touch [OPEN].
NOTE
Ÿ [Contents] tab or [Search] tab of the on-screen manuals is displayed on the left side of the
window. Select tab and display the desired item.
Description of Parts
Camera
Main Unit
Getting Started
A: Wireless WAN Antenna / GPS Antenna

Connect to a network “Wireless
è
WAN”
B:
C:
D:
E:
F:
G:
H:
Reference Manual “GPS”
è
Camera Lens
Ambient Sensor
Camera Indicator
Reference Manual “Camera”
è
LCD
Wireless LAN Antenna / Bluetooth
Antenna
Connect to a network “Wireless
è
LAN” “Bluetooth”
Tablet Buttons
Reference Manual “Tablet Buttons”
è
LED Indicator
Battery Status
: Power Status
Off: Power off/Hibernation
Green: Power on
Blinking Green: Sleep
Blinking green rapidly:
Cannot power on or resume due to
low temperature.
I:
J:
K:
L:
Keyboard Base
Power Switch
Dettach Lock
Release Lever
Function (Fn) Keys
Reference Manual “Funcgtion Keys”
è
M: Keyboard
N: Touchpad
Reference Manual “Touchpad”
è
O: Display Latch
P: Security Lock
A Kensington cable can be connected. For
further information, read the manual that
comes with the cable.
Q: USB 3.0 Port
Reference Manual “USB Devices”
è
R: Serial Port

Reference Manual “Serial Port”
è
S: LAN Port
Connect to a network “LAN”
è
Main Unit (Left Side)
Main Unit (Right Side)
A:
B:
C:
D:
E:
F:
G:
DC-IN Jack
Pen Holder
Pen
Tether Hole
Tether Hole
Speaker
microSD Memory Card Slot
Keep SD Memory Cards away from infants
and small children.
Reference Manual “SD Memory
è
Card”
H: Headset Jack
A headset or headphone can be connected.
Getting Started
I: USB 3.0 Port (CHG)
Do not insert any foreign object in the USB
port.
Reference Manual “USB Devices”
è
J: HDMI Port
Reference Manual “External Disè
play”
K: LAN Port
Connect to a network “LAN”
è
Description of Parts
Keyboard Base (Left Side)
Getting Started
A: DC-IN Jack
B: SD Memory Card Slot
Keep SD Memory Cards away from infants
and small children.
Reference Manual “SD Memory
è
Card”
C: HDMI Port
Reference Manual “External Disè
play”
D: USB 3.0 Port
Connect to a network “USB Devicè
es”
E: VGA Port

Reference Manual “External Disè
play”
Keyboard Base (Bottom Side)
Getting Started
FG
A: Carrying Handle
B: Dual Pass through Antenna’s Connector
C: Expansion Bus Connector
Reference Manual “Port replicator”
è
D: Battery Cover
E: Battery Cover Latch
F: LED Indicator
G: Battery Pack Latch
Reference Manual “Battery Power”
è
Description of Parts
Main Unit (Bottom Side)
AB C
Getting Started
Rear Camera

A: Camera Indicator
B: Camera Light
C: Camera Lens
Reference Manual “Camera”
è
D: Smart Card Slot

Reference Manual “Smart Card”
è
E: Release Latch
F: microSIM Card Slot

Connect to a network “Wireless
è
WAN”
G: Battery Pack Latch
Reference Manual “Battery Power”
è
H: LED Indicator
: Battery Status
Main Unit (Top Side)
Getting Started
A: Tether Hook
B: LED Indicator
: Battery Status
: Power Status
Off: Power off/Hibernation
Green: Power on
Blinking Green: Sleep
Blinking green rapidly:
Cannot power on or resume due to
low temperature.
C: Barcode Reader

Reference Manual “Barcode Readè
er”
Description of Parts
Removing the Display
Getting Started
After removing the display, you can use it as a tablet or reattach it in the reverse direction.
1. Lower the latch (A) to release the lock.
2. Slide and hold the lever (B), and remove the display.
RELEASE
For example: Display attached in the reverse direction
10
First-time Operation
n Preparation
A Check and identify the supplied accessories.
If you do not find the described accessories, contact your support office.
Model No: CF-AA6413C
• Soft Cloth. . . . . .  1
• Tether. . . . . . . . .  1

• Battery Pack . .  1*1
Model No: CF-VZSU0QW
Getting Started
• AC Cord. . . . . . .  1
• AC Adaptor. . . . .  1

• Digitizer pen. . . .  1
• Stylus. . . . . . . . .  1
• OPERATING INSTRUCTIONS - BASIC GUIDE (This book) . . . . . . . . . . . . . . . 1
*1
Stored in the main unit at the time of packing.
Attaching the stylus to the computer
Use the tether to attach the stylus to the computer so you will
not lose it. There are holes (A) to attach it.
For model with dual touch, the tether and digitizer pen are already attached to the computer at purchase.
CAUTION
l Do not pull the tether with excessive force. The stylus may
hit the computer, person’s body or other objects when released.
11
First-time Operation
Connect your computer to a power outlet
The battery charging starts automatically.
CAUTION
Getting Started
l Do not disconnect the AC adaptor and do not switch the
wireless switch to on until the first-time operation procedure
is completed.
l When using the computer for the first time, do not connect
any peripheral device except the battery pack and AC adaptor.
l Handling the AC adaptor
Problems such as sudden voltage drops may arise during
periods of thunder and lightning. Since this could adversely
affect your computer, an uninterruptible power source (UPS)
is highly recommended unless running from the battery pack
alone.
l When the DC plug is not connected to the computer, disconnect the AC cord from your electrical outlet. Power is
consumed simply by having the AC adaptor plugged into an
electrical outlet.
Open the display
A Pull out the handle.
l If you do not pull out the handle before opening the
display, the computer may fall over due to the weight
of the display.
B Pull the top of the latch (A) to release it.
C Hold the side of the computer with either of your hands
and then lift up the display to open.
CAUTION
l Do not open the display wider than necessary (180° or
more), and do not apply excessive pressure to the LCD. Do
not open or close the computer holding the edge of the LCD
segment.
12
4
Turn on the computer
Press and hold the power switch
(C) lights.
(B) until the power indicator
CAUTION
l Do not press the power switch repeatedly.
l The computer will be forcibly turned off if you press and hold
the power switch for four seconds or longer.
l Once you turn off the computer, wait for ten seconds or more
before you turn on the computer again.
l Do not perform the following operation until the drive indicator
turns off.
Ÿ Connecting or disconnecting the AC adaptor
Ÿ Pressing the power switch
Ÿ Touching the keyboard, touchpad, touchscreen  or external mouse
Ÿ Closing the display
Ÿ Turn on/off the wireless switch
l When the CPU temperature is high, the computer may not
start up to prevent overheating of the CPU. Wait until the
computer cools down, and then turn the power on again. If
the computer does not power on even after cooling down,
contact Panasonic Technical Support (è pages 42 - 48).
l Any changes from the default setting of the Setup Utility must
not be made until the First-time Operation is completed.
Getting Started
Setup Windows
Follow the on-screen instructions.
l The computer restarts several times. Do not touch the keyhas
board or touchpad, and wait until the drive indicator
turned off.
l After the computer is turned on, the screen remains black
or unchanged for a while, but this is not a malfunction. Wait
for a moment until the Windows setup screen appears.
l During setup of Windows, use the touchpad and clicking to
move the pointer and to click an item.
l Setup of Windows will take approximately
5 minutes /
20 minutes.
Go to the next step, confirming each message on the display.
l You can set the Wireless Network after the setup of Windows is complete.
If “Let’s get connected” is displayed, select
“Skip this step”.
“Join a wireless network” screen may not appear.
13
First-time Operation
CAUTION
Getting Started
l You can change the user name, password, image and security setting after setup of Windows.
l Remember your password. If you forget the password, you
cannot use Windows. Creating a password reset disk beforehand is recommended.
l Use standard characters as a computer name: numbers 0
through 9, uppercase and lowercase letters from A to Z, and
the hyphen (-) character. If the error message “The computer
name is not valid” appears, check if characters other than
the above are not entered. If the error message still remains
on the display, set the key entry mode to English (“EN”) and
enter characters.
l Do not use the following words and characters for user
name: CON, PRN, AUX, CLOCK$, NUL, COM1 to COM9,
LPT1 to LPT9, LPT, &, space.
Restart the computer
(Start).
A Touch
(Power) - [Restart].
B Touch
l A portion of the Panasonic PC Settings Utility functions will
be enabled after the computer restarts.
7	Update the on-screen manual
Sign in /
A Connect to the internet.
Log on to Windows as an administrator.
For further information, refer to
Connect to a network.
B Update the on-screen manual.
Double-touch the [Panasonic PC Settings
Utility] on the desktop screen, and then touch [Support] [Manual] - [Launch Manual Selector].
Double-click [Manual Selector] on the desktop.
Follow the on-screen instructions.
8	Create a recovery disc
A recovery disc allows you to install OS and restore its factory
default condition, in case, the recovery partition of the HDD is
damaged.
We recommend creating a recovery disc before you begin using
the computer.
Reference Manual “Recovery Disc Creation UtilRefer to è
ity” about creating the disc.
14
NOTE
l PC Information Viewer
This computer periodically records the management information of the hard disk, etc. The maximum data volume for each record is 1024 bytes.
This information is only used for estimating the cause in the case when the hard disk goes down by
any possibility. They are never sent to outside via network nor used for any other purpose except
for the purpose described the above.
To disable the function, add the check mark for [Disable the automatic save function for management information history] in [Hard Disk Status] of PC Information Viewer, and click [OK].
Then follow the on-screen instructions.
(è
Reference Manual “Troubleshooting (Advanced)” - “Checking the Computer’s Usage Status”)
(Notification) at the task tray, and then click
A Click
[Airplanemode].
Set [Airplane mode] to [Off], and then;
Set [Wi-Fi] to [On] (for wireless LAN).
Set [Cellular] to [On] (for wireless WAN).
Set [GPS] to [On] (for wireless WAN).
Set [Bluetooth] to [On] (for Bluetooth).
Set [GPS\GNSS] to [On] (for GPS).
Getting Started
n Before using wireless function
(All settins) - [Network & Internet] -
n About the partition structure
You can shrink a part of an existing partition to create unallocated disk space, from which you can
create a new partition.
In the default setting, you can use a single partition.
CAUTION
l Do not add or delete partitions in Windows 10, as the Windows area and recovery partition
must be adjacent to each other in Windows 10.
To change the partition structure
(Start) and right-click [Computer], then click [Manage].
A Click
l A standard user needs to enter an administrator password.
B Click [Disk Management].
C Right-click the partition for Windows (“c” drive in the default setting), and click [Shrink Volume].
l The partition size depends on the computer specifications.
D Input the size in [Enter the amount of space to shrink in MB] and click [Shrink].
l You cannot input a larger number than the displayed size.
l To select [Reinstall Windows to the OS related partitions] in installing OS (è page 25),
60 GB or more is necessary for [Total size after shrink in MB].
E Right-click [Unallocated] (the shrunk space in the step D) and click [New Simple Volume].
F Follow the on-screen instructions to make the settings, and click [Finish].
Wait until formatting is completed.
NOTE
l You can create an additional partition using remaining unallocated space or newly creating
unallocated space.
l To delete a partition, right-click the partition and click [Delete Volume] in the step C.
15
Turning On / Turning Off
Turning On
Press and hold the power switch
(è page 4) until the power indicator
(è page 4) lights.
NOTE
Getting Started
l Do not press the power switch repeatedly.
l The computer will forcibly be turned off if you press and hold the power switch for four seconds or longer.
l Once you turn off the computer, wait for ten seconds or more before you turn on the computer
again.
turns off.
l Do not perform the following operation until the drive indicator
• Connecting or disconnecting the AC adaptor
• Pressing the power switch
• Touching the keyboard, touchpad, touchscreen  or external mouse
• Closing the display
• Turn on/off the wireless switch
Turning Off
A Click
B Click
(Start) at the lower left.
(Power) - [Shutdown].
A Click
(Start) - [Shutdown].
NOTE
16
To turn off the computer completely, proceed as follows.
(Start) at the lower left, and the click
(Settings) - [Update & security] - [recovery].
A Click
B Click [Restart now] under “Advanced startup”.
C Click [Turn off your PC].
Precautions against Starting Up/Shutting Down
l Do not do the following
• Connecting or disconnecting the AC adaptor
• Pressing the power switch
• Touching the keyboard, touchpad, touchscreen  or external mouse
• Closing the display
• Turn on/off the wireless switch
NOTE
Getting Started
l To conserve power, the following power saving methods are set at the time of purchase.
• The screen automatically turns off after :
10 minutes (when AC adaptor is connected) of inactivity
5 minutes (when operating on battery power) of inactivity
• The computer automatically enters sleep*1 after :
20 minutes (when AC adaptor is connected) of inactivity
15 minutes (when operating on battery power) of inactivity
*1
Refer to
Reference Manual “Sleep or Hibernation Functions” about resuming from sleep.
17
Handling and Maintenance
Operation environment
l Place the computer on a flat stable surface not subject to shock, vibration, and danger of
dropping. Do not place the computer upright or turn it over. If the computer is exposed to an
extremely strong impact, it may become damaged.
l Operating environment
Temperature: Operation
:	-10 °C to 50 °C {14 °F to 122 °F} (IEC60068-2-1, 2)*1
Storage
: -20 °C to 60 °C {- 4 °F to 140 °F}
Humidity:
Operation
: 30% to 80% RH (No condensation)
Storage
: 30% to 90% RH (No condensation)
Even within the above temperature/humidity ranges, operation for a long time in extreme environments, smoking nearby, or operation in places where oil is used or where there is a lot of
dust will result in the product deterioration and will shorten the product life.
*1
Do not expose the skin to this product when using the product in a hot or cold environment.
( OPERATING INSTRUCTIONS - Read Me First)
If the computer is wet in temperatures of 0 °C {32 °F} or below, freeze damage may occur. Make sure to
dry off the computer in such temperatures.
Useful Information
l Do not place the computer in the following areas, otherwise the computer may be damaged.
Ÿ Near electronic equipment. Image distortion or noise may occur.
Ÿ In extremely high or low temperature.
l As the computer can become hot during operation, keep it away from items that are sensitive
to heat.
Handling cautions
This computer is designed to minimize shock to parts such as the LCD and the hard disk drive
and equipped with a drip-proof keyboard, but no warranty is provided against any trouble caused
by shock. Be extremely careful when handling the computer.
l When carrying the computer:
Ÿ Turn off the computer.
Ÿ Remove all external devices, cables and other protruding objects.
Ÿ Do not drop or hit the computer against solid objects.
Ÿ Do not leave the display open.
Ÿ Do not grip the display part.
l Do not put anything (e.g., a piece of paper) between the display and keyboard.
l When you board an airplane, take the computer with you and never put it in your checked luggage. When using the computer on airplane, follow the airline’s instructions.
l When carrying a spare battery, put it in a plastic bag to protect its terminals.
l The touchpad is designed to be used by finger tip. Do not place any object on its surface and
do not press down strongly with sharp-pointed or hard objects that may leave marks (e.g.,
nails, pencils and ball point pens).
l Avoid any harmful substances such as oil from getting into the touchpad. The pointer may not
work correctly.
l Be careful not to get injured by dropping or getting hit when carrying the computer.
l Use only the pen (included) to touch the screen. Do not place any object on its surface and do
not press down strongly with sharp-pointed or hard objects that may leave marks (e.g., nails,
pencils and ball point pens).
l Do not use the screen when dust or dirt (e.g., oil) is on the screen. Otherwise foreign particles
on the screen/pen (included) can scratch the screen surface or obstruct the pen (included)
operation.
l Use the pen (included) only for touching the screen. Using it for any other purpose may damage the pen (included) and result in scratches on the screen.
18
l The pointer cannot follow the pen (included) movement if you move the pen (included) too
quickly.

l The digitizer uses electromagnetic induction and may not work properly near strong electrical
field or magnetic field such as:
Ÿ Near AM radio base station or relay station antennas
Ÿ Near CRT displays that generate strong electromagnetic field noise Move the digitizer away
from such locations so it will work properly.
n When using peripheral devices
Follow these instructions and the Reference Manual to avoid any damage to the devices. Carefully read the instruction manuals of the peripheral devices.
l Use the peripheral devices conforming to the computer’s specifications.
l Connect to the connectors in the correct direction.
l If it is hard to insert, do not try forcibly but check the connector’s shape, direction, alignment of
pins, etc.
l If screws are included, fasten them securely.
l Remove the cables when you carry the computer. Do not pull the cables forcibly.
Useful Information
n	Preventing your computer from unauthorized use via wireless LAN/Bluetooth/wireless
WAN

l Before using wireless LAN/Bluetooth/wireless WAN, make the appropriate security settings
such as data encryption.
n Battery Recalibration
l The battery recalibration may take a long time due to the large battery capacity. This is not a
malfunction.

Ÿ Full charge: Approximately 2.5 hours
Ÿ Complete discharge: Approximately 4 hours (with CF-VZSU0QW)
When performing “Battery Recalibration” without shutting down Windows, it may take more
time to charge / discharge.
n Battery duration
l Note that the computer consumes electricity even when the computer power is off. If the battery pack is fully charged, the battery will fully discharge in the following period of time:
Status
Discharge period
CF-VZSU0QW
When power is off Approx. 5 weeks
Approx. 2.5 days
In sleep*2
*2
Approx. 12 days
In hibernation
*2
When “Wake Up from wired LAN” is enabled.
The battery duration while the USB port continuous charging function is not used.
n When the battery indicator does not light on
The battery indicator may not light on even if the AC adaptor and the battery pack are correctly
connected to the computer, due to the following reasons.
l The AC adaptor’s protection function may be working. In this case, pull out the AC cord and
wait for more than 1 minute before reconnecting the AC cord.
19
Handling and Maintenance
n Sensors
This computer is equipped with four sensors (acceleration sensor, gyro sensor, magnetic sensor,
ambient light sensor), and you can use these sensors with any software that is compatible.
As the accuracy of each sensor output is dependent on the operating environment and other conditions, the results should only be used as a reference.
The acceleration sensor, gyro sensor, and magnetic sensor are located at the bottom left of the
LCD. The detection results of each sensor may vary depending on how you are holding the computer, the application software you are using, and other factors.
l Automatic brightness adjustment
The computer is equipped with an automatic brightness adjustment function that adjusts the
display screen based on the ambient light sensor. You can configure the automatic adjustment
function as follows.
(Start) at the lower left, and then click
(Settings) - [System] - [Display].
A Click
B Set [Adjust my screen brightness automatically] to [On].
Click (Start) - [Control Panel] - [Hardware and Sound] - [Power Option].
Click [Change plan settings] for the power plan currently used.
Click [Change advanced power settings] and double-click [Display].
Double-click [Enable adaptive brightness], make necessary settings, and click [OK].
Set each item to ON, and the brightness of the screen display will adjust automatically.
The ambient light sensor is located at the top of LCD.
The ambient light cannot be detected properly if this area is obstructed or dirty.
l Magnetic sensor
The magnetic sensor on the computer operates by detecting geomagnetism. Therefore, the
magnetic sensor may not function properly and it readings may be inaccurate, especially in
the following environments.
Ÿ Inside or near steel structures such as buildings or bridges
Ÿ Inside or near automobiles, or near train power lines
Ÿ Near metallic furniture or appliances
Ÿ When the AC adaptor or other peripheral devices are brought closer to the computer
Ÿ Near magnets, speakers, or other objects with strong magnetic fields
The magnetic directions indicated by the magnetic sensor may not be accurate immediately
after purchase or in environments with poor magnetic fields.
In such cases, turn on the computer and move it as follows.
A Hold the computer so that its screen side is facing upward and level.
B While keeping the computer level, rotate it 90 degrees or more clockwise.
C Return the computer to position A, and rotate it 90 degrees or more counterclockwise.
D Return the computer to position A.
E Tilt the computer 90 degrees or more to the left so that the left side of the computer tilts down.
F Return the computer to position A, and tilt it 90 degrees or more to the right so that the
right side of the computer tilts down.
Useful Information
CAUTION
Ÿ Hold the computer firmly when moving it. Strong shocks from dropping the computer may
result in damage.
If the sensors do not works correctly, check the settings according to the followŸ
ing steps.
A Click (Start) - [Control Panel] - [Hardware and Sound] - [Location and Other Sensors].
B Add the check mark for each check box.
C Click [Apply].
20
Maintenance
To clean the LCD panel
If drops of water or other stains get on the surface of the LCD panel, wipe them off immediately.
Failure to do so may result in staining.

Use the soft cloth included with the computer. (For further information, refer to “Suggestions
About Cleaning the LCD Surface”.
Reference Manual “Screen Input Operation”)

Wipe with a soft dry cloth such as gauze.
To clean areas other than the LCD panel
Wipe with a soft dry cloth such as gauze. When using detergent, dip a soft cloth in water-diluted
detergent and wring it thoroughly.
CAUTION
l Do not use benzene, thinner, or rubbing alcohol since it may adversely affect the surface causing discoloration, etc. Do not use commercially-available household cleaners and cosmetics,
as they may contain components harmful to the surface.
l Do not apply water or detergent directly to the computer, since liquid may enter inside of the
computer and cause malfunction or damage.
Useful Information
Dispose of Computer
n Preparation
l Remove all peripherals and SD memory card, etc.
Reference Manual “Hard Disk Data Erase Utility”)
l Erase the stored data. (è


Attention Customers
Don’t remove the battery by yourself. The battery must be removed by qualified professionals.
When disposing of this product, be sure to contact qualified professionals to remove the battery.
Attention Qualified professionals to remove the battery
Dispose of this product correctly in accordance with the local regulations after removing the
battery as shown in the following procedure.
CAUTION
l Never disassemble the computer except before disposal.
l Refer to the precautions when disposing of the computer
(è OPERATING INSTRUCTIONS - Read Me First).
21
Handling and Maintenance
1.
2.
3.
4.
Remove the built-in battery
Turn off the computer, and disconnect the AC adaptor.
Release the main unit from the keyboard base.
Turn over the computer,
Remove the cover, and then remove the battery pack.
Useful Information
5. Remove the screws (10) and lift the cover.

6. Pull out the built-in bridge battery with the sheet cover, and then remove the connector of
the built-in bridge battery.
7. Remove the built-in bridge battery (H). And confirm the recycle mark of the built-in battery.
8. Insulate the connectors of the built-in bridge battery by covering them with plastic tape, for
example.
22
Installing Software
Installing software will return the computer to the default condition. When you install the software, the internal SSD data will be erased.
Back up important data to other media or an external hard disk before installation.
CAUTION
l Do not delete the Recovery Partition on the SSD. If it has been deleted, the Recovery Disc
could not be created.
To check the Recovery Partition, perform the following methods.
Right-click
at the bottom left corner of the Desktop screen.
Click
(Start) and right-click [Computer], then click [Manage].
l A standard user needs to enter an administrator password.
Click [Disk Management].
Perform “Remove everything and reinstall Windows”.
Perform the “Setup Windows” ( page 13).
Useful Information
Reset Windows
Preparation
If the computer does not operate normally, or becomes unstable, you can reset Windows to
solve the problem.
l Remove all peripherals and SD memory card, etc.
l Connect the AC adaptor and do not remove it until installation is complete.
(Start) - [Settings] - [Update & security] - [Recovery].
Click
Click [Get Started] under “Reset this PC”.
Click [Next].
Select the option.
1. [Keep my files]
Windows reinstallation can be completed in a short time (Approximately 30 minutes).
Applications and other items that do not come with this computer will be removed.
2. [Remove everything]
l [Just remove my files] (Approximately 30 minutes)
l [Remove files and clean the drive]
By fully cleaning, the deleted files can not be recovered easily and the security level will
be increased. The processing time will be longer (Approximately 50 minutes).
Follow the on-screen instructions.
After the reinstallation, the computer will restart.
l Do not interrupt installation, for example by turning off the computer or performing other
operation.
Otherwise installation may become unavailable as Windows may not start up or the
data may be corrupted.
NOTE
l The date and time, and the time zone may not be correct. Be sure to set them correctly.
Perform Windows Update.
23
Installing Software
n Disk recovery
You can reinstall the OS that was pre-installed at the time of purchase (Windows 10 or Windows 7).
If reinstallation using the method described in “Reset this PC” is not successful, follow the steps below.
Preparation
l Remove all peripherals and SD memory card etc.
l Connect the AC adaptor and do not remove it until installation is complete.
Start the Setup Utility.
(Start) - [Settings] - [Update & security] - [Recovery].
A Click
B Click [Restart now] under “Advanced startup”.
C Click [Troubleshoot] - [Advanced options] - [UEFI Firmware Settings] - [Restart].
Useful Information
Turn on the computer, and press F2 or Del while [Panasonic] boot screen is displayed.
l If the [Panasonic] boot screen is not displayed, turn on the computer while holding down
F2 or Del.
l If the password is requested, enter the Supervisor Password.
Write down all of the contents of the Setup Utility and press F9.
Check the [UEFI Boot] setting of the Setup Utility.
Press F10 .
Press F2 or Del while [Panasonic] boot screen is displayed.
Select the [Exit] menu, then select [Recovery Partition] and press
Enter .
At the confirmation message, select [Yes] and press Enter.
Check the [UEFI Boot] setting of the Setup Utility.
[UEFI Boot] should be set to as follows.
When installing Windows 10 : [Enabled]
When installing Windows 7 : [Disabled]
At the confirmation message, select [Yes] and press Enter.
Computer will restart.
The Setup Utility starts up.
l If the password is requested, enter the Supervisor Password.
Click [Recovery].
Click [CANCEL] to abort the operation.
Click [Reinstall Windows] and click [Next].
Confirm the contents of “EULA”, and touch [Accept.] if you continue.
24
At the License Agreement screen, click [Yes, I agree to the
provisions above and wish to continue!] and click [Next].
Click [Disk 0].
Click [Next].
If the option is displayed, select the setting and click [Next].
l [Initialize and reinstall Windows to the whole Disk]
Select this option when you want to install Windows to the factory default. After installation, you can create a new partition. For how to create a new partition, refer to “To
change the partition structure” ( page 15)
l [Reinstall Windows to the OS related partitions]*1
Select this option when the hard disk has already been divided into several partitions
and you want to keep the partition structure. For how to create a new partition, refer to “To
change the partition structure” ( page 15).
*1
11
12
13
14
15
This does not appear if Windows cannot be installed to the recovery partition and the area usable by
Windows.
At the confirmation message, click [YES].
Select OS (32bit or 64bit) and click [OK].
Click [Recovery ALL Partitions.].
At the confirmation message, click [YES].
Installation starts according to the instructions on the screen. (It will take approximately
several tens of minutes /
20 minutes.)
l Do not interrupt installation, for example by turning off the computer or performing other
operation.
Otherwise installation may become unavailable as Windows may not start up or the
data may be corrupted.
16
When Ending process screen is displayed, click
[OK] to turn off the computer.
Turn on the computer.
17
18
Perform the “Setup Windows” ( page 13).
Start the Setup Utility and change the settings as necessary.
Useful Information
10
[Shutdown.]
l If the password is requested, enter the Supervisor Password.
n Using Recovery Disc
Use the Recovery Disc in the following conditions.
Ÿ You have forgotten the administrator password.
Ÿ Installation is not complete. The recovery partition in the hard disk may be broken.

Ÿ
To change OS from Windows 7 to Windows 10, or vice versa.
NOTE
To change OS from 32 bit to 64 bit, or vice versa, install OS using the recovery partition in the SSD.
25
Installing Software
Preparation
l Prepare the following items:
USB memory device can also be used as a recovery
Ÿ Recovery Disc (
disc.)
(
Reference Manual “Recovery Disc Creation Utility”)
Ÿ Commercially available optical drive
l Remove all peripherals and SD memory card etc. (except for the commercially available
optical drive).
l Connect the AC adaptor and do not remove it until installation is complete.
Connect the commercially available optical drive to the USB port.
Start the Setup Utility.
(Start) - [Settings] - [Update & security] - [Recovery].
A Click
B Click [Restart now] under “Advanced startup”.
C Click [Troubleshoot] - [Advanced options] - [UEFI Firmware Settings] - [Restart].
Useful Information
Turn on the computer, and press F2 or Del while [Panasonic] boot screen is displayed.
l If the [Panasonic] boot screen is not displayed, turn on the computer while holding down
F2 or Del .
l If the password is requested, enter the Supervisor Password.
Write down all of the contents of the Setup Utility and press F9.
Check the [UEFI Boot] setting of the Setup Utility.
Set the Recovery Disc into the DVD drive or commercially available
optical drive.
Press F10 .
Press F2 or Del while [Panasonic] boot screen is displayed.
Select the [Exit] menu, then select DVD drive or commercially available optical drive in [Boot Override] and press Enter .
At the confirmation message, select [Yes] and press Enter.
[UEFI Boot] should be set to as follows.
When the recovery disc for Windows 10 is used : [Enabled]
When the recovery disc for Windows 7 is used : [Disabled]
At the confirmation message, select [Yes] and press Enter.
Computer will restart.
The Setup Utility starts up.
l If the password is requested, enter the Supervisor Password.
The computer will restart.
10
11
12
13
26
Click [Recovery].
Click [Reinstall Windows] and click [Next].
At the confirmation message, click [YES].
Confirm the contents of “EULA”, and touch [Accept.] if you continue.
At the License Agreement screen, click [Yes, I agree to the provisions
above and wish to continue!] and click [Next].
Click [Disk 0].
Click [Next].
If the option is displayed, select the setting and click [Next].
l [Initialize and reinstall Windows to the whole Disk]
Select this option when you want to install Windows to the factory default. After installation, you can create a new partition. For how to create a new partition, refer to “To
change the partition structure” ( page 15).
l [Reinstall Windows to the OS related partitions]*2
Select this option when the hard disk has already been divided into several partitions
and you want to keep the partition structure. For how to create a new partition, refer to “To
change the partition structure” ( page 15).
*2
15
16
17
This does not appear if Windows cannot be installed to the recovery partition and the area usable by Windows.
Click [Recovery ALL Partitions.].
At the confirmation message, click [YES].
Installation starts according to the instructions on the screen. (It will take approximately
@@ minutes /
30 - 45 minutes.)
l Do not interrupt installation, for example by turning off the computer or pressing
Ctrl + Alt + Del .
Otherwise installation may become unavailable as Windows may not start up or the
data may be corrupted.
When Ending process screen is displayed, remove the Recovery Disc
and DVD drive or commercially available optical drive and then click
[Reboot] /
[OK].
Useful Information
14
Follow the on-screen instructions.
18
19
Perform the “First-time Operation” ( page 13).
On the “Finish Recovery Process.” screen, click [Shutdown.].
20
Turn on the computer.
21
Start the Setup Utility and change the settings as necessary.
27
Troubleshooting (Basic)
Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the “Reference Manual”. For a software problem, refer to the software’s instruction manual. If the problem persists, contact Panasonic Technical Support (è pages 42 - 48).
You can also check the computer’s status in the PC Information Viewer (è
Reference Manual
“Troubleshooting (Advanced)”).
n Starting Up
Cannot start up.
The power indicator or battery indicator is not lit.
l Connect the AC adaptor.
l Insert a fully charged battery.
l Remove the battery pack and the AC adaptor, then connect them
again.
l Even if the AC adaptor and battery pack are correctly connected,
if the battery indicator is not lit, the AC adaptor protection function
may be operating. Disconnect the AC cord, wait three minutes or
more, and reconnect the AC cord.
l If a device is connected to the USB port, disconnect the device, or
set [USB Port] or [Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.
l Press Fn + F8 to turn off the concealed mode.
l Check the [UEFI Boot] setting of the Setup Utility. [UEFI Boot]
[Enabled] /
[Disabled].
should be set to
The power is turned on but l The computer is warming up before start up. Wait for the computer to start up (takes up to 30 minutes). If, “Cannot warm up the
“Warming up the system (up
system” is displayed, the computer failed to warm up and does
to 30 minutes)” appears.
not start. In this case, turn off the computer, leave it in an environment of 5 °C {41 °F} or higher temperature for about an hour, and
then turn on the power once more.
Cannot turn on the computer. l Leave it in an environment of 5 °C {41 °F} or higher temperature
for about an hour, then turn on the power again.
The computer does not resume from sleep.
(The power indicator blinks
rapidly in green.)
Troubleshooting
l Press and hold the power switch for 4 seconds or longer to shut
The computer does not
down the computer forcibly. (Data not saved will be lost.) Then
enter sleep mode while the
disable the screen saver.
screen saver is running. (The
screen stays black.)
It takes time for the power
indicator to light up.
l If the power switch is pressed immediately after the battery pack
has been mounted on the computer, and while the AC adaptor is
not connected, it may take about five seconds before the power
indicator lights up and the computer turns on. This is because
the computer is checking the remaining battery charge; it is not a
malfunction.
You have forgotten the pass- l Supervisor Password or User Password: Contact Panasonic Technical Support (è pages 42 - 48).
word.
l Administrator password:
Ÿ If you have a password reset disk, you can reset the administrator password. Set the disk and enter any wrong password, then
follow the on-screen instructions and set a new password.
Ÿ If you do not have a password reset disk, reinstall (è page 23)
and set up Windows, and then set a new password.
28
n Starting Up
l If a device is connected to the USB port, disconnect the device, or
“Remove disks or other
set [Tablet USB Port] or [Legacy USB Support] to [Disabled] in the
media. Press any key to
[Advanced] menu of the Setup Utility.
restart” or a similar message
l If the problem persists after removing the disk, it may be a hard
appears.
disk failure. Contact Panasonic Technical Support (è pages 42
- 48).
l Set [UEFI Boot] to [Disabled] in the [Boot] menu of the Setup Utility.
Windows startup and opera- l Press F9 in the Setup Utility (è
Reference Manual “Setup
Utility”) to return the Setup Utility settings (excluding the passtion is slow.
words) to the default values. Start the Setup Utility and make the
settings again. (Note that the processing speed depends on the
application software, so this procedure may not make Windows
faster.)
l If you installed a resident software after purchase, turn off the
residence.
The date and time are incor- l Make the correct settings.
rect.
Right-click
(Start) at the bottom left corner, and then click
[Control Panel].
Click
(Start) - [Control Panel].
B Click [Clock, Language, and Region] - [Date and Time].
l If the problem persists, the internal clock battery may need to be
replaced. Contact Panasonic Technical Support (è pages 42 48).
l When the computer is connected to LAN, check the date and time
of the server.
l The 2100 A.D. or later year will not be correctly recognized on this
computer.
l The Battery Recalibration was cancelled before Windows was
shut down last time. To start up Windows, turn off the computer by
the power switch, and then turn on.
Troubleshooting
[Executing Battery Recalibration] screen appears.
29
Troubleshooting (Basic)
n Starting Up
l Select [Enabled] in [Password On Resume] in the [Security] menu
[Enter Password] does not
Reference Manual “Setup Utility”).
of the Setup Utility (è
appear when resuming from
l The Windows password can be used instead of the password set
sleep/hibernation.
in the Setup Utility.
A Add a password.
1.	Click
(Start) - [Settings] - [Accounts].
2. Click [Sign-in options], and click [Add] under “Password”.
1. Click
(Start) - [Control Panel].
2.	Click [User Accounts and Family Safety] - [Add or remove
user accounts].
B Set up the following.
1. Open

the Control Panel, click [System and Security] [Power Options] - [Require a password on wakeup].
2. Add a check mark for [Require a password].
Troubleshooting
1.	Click [Control Panel] - [System and Security] - [Power Option] - [Require a password when the computer wakes] and
add a check mark for [Require a password].
Cannot resume.
l One of the following operations may have been carried out. Press
the power switch turn on the computer. Data not saved will be
lost.
Ÿ In sleep mode, the AC adaptor or battery pack was disconnected, or a peripheral was connected or disconnected.
Ÿ The power switch was slid for four seconds or longer to forcibly
turn off the computer.
l An error may occur when the computer automatically enters the
sleep or hibernation mode while the screensaver is active. In
this case, turn off the screensaver or change the pattern of the
screensaver.
Other startup problems.
Reference Manual “Setup Utility”)
l Start in the Setup Utility (è
to return the Setup Utility settings (excluding the passwords) to
the default values. Start the Setup Utility and make the settings
again.
l Remove all peripheral devices.
l Check to see if there was a disk error.
A Remove all peripheral devices including an external display.
Right-click
(Start) at the bottom left corner, and then click
[File Explorer].
(Start) - [Computer].
Click
C Right-click [This PC].
[Windows (C:)] /
[Local
D Right-click
Disk (C:)], and click [Properties].
[Check] /
[Check
E Click [Tools] Now...].
Ÿ A standard user needs to enter an administrator password.
F Follow the on-screen instructions.
30
n Entering Password
Even after entering the pass- l The computer may be in ten-key mode.
If the NumLk indicator
lights, press NumLk to disable the tenword, password input screen
key mode, and then input.
is displayed again.
l The computer may be in Caps Lock mode.
lights, press Caps Lock to disIf the Caps Lock indicator
able the Caps Lock mode, and then input.
Cannot log on to Windows.
(“The user name or password is incorrect.” is displayed.)
l The user name (account name) includes the “@” mark.
-	If another user account name exists:
Log on to Windows using another user account name, and
delete the account name that includes “@”. Then create a new
account name.
- If no other account name exists:
You need to reinstall Windows (è page 23).
n Shutting down
Windows does not shut
down.
l Remove the USB device.
l Wait 1 or 2 minutes. It is not a malfunction.
n Display
No display.
l The external display is selected. Press Fn + F3 or
switch the display.
+ P to
Then click the display mode.
The screen is dark.
Troubleshooting
Wait until the display has been switched completely before press+ P again.
ing Fn + F3 or
l When using an external display,
Ÿ Check the cable connection.
Ÿ Turn on the display.
Ÿ Check the settings of external display.
l The display is turned off by the power-saving function. The screen
returns to the original state when you operate keyboard, touchpad,
or touchscreen (only for model with touchscreen). When operating the keyboard, press a key that does not affect the computer
operation, such as Ctrl .
l The computer entered sleep or hibernation by the power-saving
function. To resume, press the power switch.
l The screen is darker when the AC adaptor is not connected.
Press Fn + F2 and adjust the brightness. As you increase the
brightness, battery consumption increases.
You can separately set the brightness for when the AC adaptor is
connected and when not connected.
l Press Fn + F8 to turn off the concealed mode.
l Under factory default settings, the brightness of the display screen
will adjust automatically based on the ambient light detected by the
ambient light sensor. You can adjust the settings for this sensor.
31
Troubleshooting (Basic)
n Display
The screen is disordered.
l Changing the number of display colors and resolution may affect
the screen. Restart the computer.
l Connecting/disconnecting an external display may affect the
screen. Restart the computer.
l Resuming from sleep or hibernation may affect the screen of the
external display. Restart the computer.
During Simultaneous display, l When using the Extended Desktop, use the same display colors
for the external display as those used by the LCD. If you continue
one of the screens becomes
to experience problems, try changing the display.
disordered.
l Simultaneous display cannot be used until Windows startup is
complete (during Setup Utility, etc.).
The external display does
not work normally.
l If the external display does not support the power saving function,
it may not work normally when the computer enters the power
saving mode. Turn off the external display.
n Touchpad
The pointer does not work.
l When using the external mouse, connect it correctly.
l Restart the computer using the keyboard.
l If the computer does not respond to keyboard commands, read “No
response” (è page 32).
Cannot input using the
touchpad.
l Set [Touch Pad] to [Enabled] in the [Main] menu of the Setup Utility.
l The drivers for some mice may disable the touchpad. Check your
mouse’s operating instructions.
n On-screen Document
Troubleshooting
The document of PDF format is not displayed.
l Install Adobe Reader.
A Log on to Windows as an administrator.
(Start) and input “c:\util\reader\en\Pinstall.bat” in
B Click
[Search programs and files] then press Enter .
C Update Adobe Reader to its latest version.
If your computer is connected to the internet, start up Adobe
Reader and click [Help] - [Check for Updates...].
n Others
No response.
l Press Ctrl + Shift +Esc to open Task Manager and close the
software application that is not responding.
l An input screen (e.g., password input screen at startup) may be
hidden behind another window. Press Alt + Tab to check.
l Press the power switch for 4 seconds or longer to shut down the
computer, and then press the power switch to turn it on. If the application program does not work normally, uninstall and reinstall
the program. To uninstall,
Right-click
(Start) at the bottom left corner, and then click
[Control Panel].
Click
(Start) - [Control Panel].
B Click [Program] - [Uninstall a program].
32
LIMITED USE LICENSE AGREEMENT
THE SOFTWARE PROGRAM(S) (“PROGRAMS”) FURNISHED WITH THIS PANASONIC PRODUCT (“PRODUCT”) ARE LICENSED ONLY TO THE END-USER (“YOU”), AND MAY BE USED
BY YOU ONLY IN ACCORDANCE WITH THE LICENSE TERMS DESCRIBED BELOW. YOUR
USE OF THE PROGRAMS SHALL BE CONCLUSIVELY DEEMED TO CONSTITUTE YOUR ACCEPTANCE OF THE TERMS OF THIS LICENSE.
Panasonic Corporation has developed or otherwise obtained the Programs and hereby licenses
their use to you. You assume sole responsibility for the selection of the Product (including the
associated Programs) to achieve your intended results, and for the installation, use and results
obtained therefrom.
LICENSE
A. Panasonic Corporation hereby grants you a personal, non-transferable and non-exclusive
right and license to use the Programs in accordance with the terms and conditions stated in
this Agreement. You acknowledge that you are receiving only a LIMITED LICENSE TO USE
the Programs and related documentation and that you shall obtain no title, ownership nor any
other rights in or to the Programs and related documentation nor in or to the algorithms, concepts, designs and ideas represented by or incorporated in the Programs and related documentation, all of which title, ownership and rights shall remain with Panasonic Corporation or
its suppliers.
B. You may use the Programs only on the single Product which was accompanied by the Programs.
C. You and your employees and agents are required to protect the confidentiality of the Programs. You may not distribute or otherwise make the Programs or related documentation
available to any third party, by time-sharing or otherwise, without the prior written consent of
Panasonic Corporation.
D. You may not copy or reproduce, or permit to be copied or reproduced, the Programs or related
documentation for any purpose, except that you may make one (1) copy of the Programs for
backup purposes only in support of your use of the Programs on the single Product which was
accompanied by the Programs. You shall not modify, or attempt to modify, the Programs.
E. You may transfer the Programs and license them to another party only in connection with your
transfer of the single Product which was accompanied by the Programs to such other party.
At the time of such a transfer, you must also transfer all copies, whether in printed or machine
readable form, of every Program, and the related documentation, to the same party or destroy
any such copies not so transferred.
F. You may not remove any copyright, trademark or other notice or product identification from the
Programs and you must reproduce and include any such notice or product identification on
any copy of any Program.
Appendix
G. In order to provide important customer support services for the Product (including any associated Programs), Programs may collect certain non-personally identifiable information from
you regarding your Product. Such information does not identify you as an individual and may
include, but is not limited to, model numbers, serial numbers and battery serial numbers. The
Programs may send such information to servers of Panasonic Corporation. Panasonic Corporation does not use such information for any purpose other than for providing customer support services.
YOU MAY NOT REVERSE ASSEMBLE, REVERSE COMPILE, OR MECHANICALLY OR ELECTRONICALLY TRACE THE PROGRAMS, OR ANY COPY THEREOF, IN WHOLE OR IN PART.
33
LIMITED USE LICENSE AGREEMENT
YOU MAY NOT USE, COPY, MODIFY, ALTER, OR TRANSFER THE PROGRAMS OR ANY
COPY THEREOF, IN WHOLE OR IN PART, EXCEPT AS EXPRESSLY PROVIDED IN THE LICENSE.
IF YOU TRANSFER POSSESSION OF ANY COPY OF ANY PROGRAM TO ANOTHER PARTY,
EXCEPT AS PERMITTED IN PARAGRAPH E ABOVE, YOUR LICENSE IS AUTOMATICALLY
TERMINATED.
TERM
This license is effective only for so long as you own or lease the Product, unless earlier terminated. You may terminate this license at any time by destroying, at your expense, the Programs and
related documentation together with all copies thereof in any form. This license will also terminate
effective immediately upon occurrence of the conditions thereof set forth elsewhere in this Agreement, or if you fail to comply with any term or condition contained herein. Upon any such termination, you agree to destroy, at your expense, the Programs and related documentation together
with all copies thereof in any form.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND
AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU FURTHER AGREE THAT IT
IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US,
WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND
ANY OTHER COMMUNICATIONS BETWEEN US, RELATING TO THE SUBJECT MATTER OF
THIS AGREEMENT.
Appendix
This product incorporates the following software:
(1) the software developed independently by or for Panasonic Corporation,
(2) the software owned by third party and licensed to Panasonic Corporation,
(3) the software licensed under the GNU General Public License Version 2.0 (GPL V2.0),
(4) the software licensed under the GNU LESSER General Public License, Version 2.1 (LGPL
V2.1), and/or
(5) open source software other than the software licensed under the GPL V2.0 and/or LGPL V2.1.
The software categorized as (3) - (5) are distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY, without even the implied warranty of MERCHANTABILITY or FITNESS
FOR A PARTICULAR PURPOSE. Please refer to the detailed terms and conditions thereof
shown in the “Reference Manual”.
At least three (3) years from delivery of this product, Panasonic will give to any third party who
contacts us at the contact information provided below, for a charge no more than our cost of
physically performing source code distribution, a complete machine-readable copy of the corresponding source code covered under GPL V2.0, LGPL V2.1 or the other licenses with the obligation to do so, as well as the respective copyright notice thereof.
Contact Information: oss-cd-request@gg.jp.panasonic.com
The source code and the copyright notice are also available for free in our website below.
http://panasonic.net/avc/oss/index.html
GOVERNMENT RESTRICTED RIGHTS.
The Software is provided with “RESTRICTED RIGHTS.” Use duplication or disclosure by the
government is subject to restrictions as set forth in FAR52.227-14 and DFAR252. 227-7013 et
seq. or their successors.
Use of the Software by the government constitutes acknowledgement of Intel’s proprietary rights
therein.
Contractor or Manufacturer is Intel Corporation, 2200 Mission College Blvd., Santa Clara, CA
95052.
34
Contrat de licence d’usage limité
Le(s) logiciel(s) (les “Logiciels”) fournis avec ce produit Panasonic (le “Produit”) sont exclusivement concédés en licence à l’utilisateur ultime (“vous”), et ils ne peuvent être utilisés que conformément aux clauses contractuelles cidessous. En utilisant les logiciels, vous vous engagez de
manière définitive à respecter les termes, clauses et conditions des présentes.
Panasonic Corporation a mis au point ou obtenu les Logiciels et vous en concède l’utilisation
par les présentes. Vous assumez l’entière responsabilité du choix de ce Produit (y compris des
Logiciels associés) pour obtenir les résultats escomptés, ainsi que de l’installation, de l’utilisation
et des résultats obtenus.
Licence
A. Panasonic Corporation vous octroie par les présentes le droit et la licence personnels, non
cessibles et non exclusifs d’utiliser les Logiciels conformément aux termes, clauses et conditions de ce contrat. Vous reconnaissez ne recevoir qu’un droit limité d’utiliser les Logiciels et
la documentation les accompagnant et vous vous engagez à n’obtenir aucun droit de titre,
propriété ni aucun autre droit vis-à-vis des Logiciels et de la documentation les accompagnant
ni vis-à-vis des algorithmes, concepts, dessins, configurations et idées représentés par ou
incorporés dans les Logiciels et la documentation les accompagnant, dont les titres, propriété
et droits resteront tous à Panasonic Corporation ou à leurs propriétaires.
B. Vous ne pouvez utiliser les Logiciels que sur le Produit unique qui est accompagné par les
Logiciels.
C. Vous et vos employés ou agents êtes requis de protéger la confidentialité des Logiciels. Vous
ne pouvez ni distribuer ni mettre les Logiciels et la documentation les accompagnant à la
disposition d’un tiers, par partage de temps ou de quelque autre manière que ce soit, sans
l’autorisation écrite préalable de Panasonic Corporation.
D. Vous ne pouvez ni copier ni reproduire ni permettre la copie ni la reproduction des Logiciels
ni de la documentation les accompagnant pour quelque fin que ce soit, à l’exception d’une (1)
copie des Logiciels à des fins de sauvegarde uniquement pour soutenir votre utilisation des
Logiciels sur le Produit unique qui est accompagné par les Logiciels. Vous ne pouvez ni modifier ni tenter de modifier les Logiciels.
E. Vous ne pouvez céder les Logiciels et en octroyer la licence à une autre partie qu’en rapport
avec votre cession du Produit unique qui est accompagné par les Logiciels à cette autre partie. Au moment de cette cession, vous devez céder également toutes les copies, que ce soit
sous forme imprimée ou lisible par la machine, de tous les Logiciels ainsi que de la documentation les accompagnant, à la même partie ou détruire les copies non cédées.
F. Vous ne pouvez retirer aucune marque de droits d’auteur, marque de commerce ou autre ni
aucune identification de produit des Logiciels et vous devez reproduire et inclure toutes ces
notices ou identifications de produit sur toutes les copies des Logiciels.
Appendix
G. Dans le but de fournir un service clientèle optimal pour l’appareil (y compris les programmes
associés), les programmes peuvent collecter certains renseignements généraux concernant
votre utilisation du produit. Ces informations ne peuvent pas vous identifier en tant qu’individu
et peuvent notamment inclure les références, les numéros de série, et les numéros de série
de la batterie du modèle. Les programmes peuvent envoyer ces informations aux serveurs de
Panasonic Corporation. Panasonic Corporation n’utilisera pas ces informations dans un autre
but que celui d’assurer le service clientèle.
Vous ne pouvez assembler en sens inverse, compiler en sens inverse ni retracer les Logiciels ni
aucune de leurs copies, de façon électronique ou mécanique, en tout ou en partie.
35
Contrat de licence d’usage limité
Vous ne pouvez utiliser, copier, modifier, altérer ni céder les Logiciels ni aucune de leurs copies,
en tout ou en partie, à l’exception de ce qui est expressément stipulé dans ce contrat.
Si vous cédez la possession de toute copie ou de tout Logiciel à une autre partie, à l’exception de
ce qui est autorisé au paragraphe E ci-dessus, votre licence est automatiquement résiliée.
Termes, clauses et conditions
Cette licence n’est effective que pour la durée de possession ou de crédit-bail du Produit, à
moins d’une résiliation antérieure. Vous pouvez résilier cette licence à tout moment en détruisant,
à vos frais, les Logiciels et la documentation les accompagnant avec toutes leurs copies, sous
quelque forme que ce soit. Cette licence sera également résiliée, avec application immédiate, si
les conditions de résiliation définies ailleurs dans ce contrat se sont réalisées ou si vous ne respectez pas les termes, clauses et conditions qui y sont contenues. Au moment de la résiliation,
vous acceptez de détruire, à vos frais, les Logiciels et la documentation les accompagnant avec
toutes leurs copies, sous quelque forme que ce soit.
Vous reconnaissez avoir lu ce contrat, en avoir compris toute la substance et avoir accepté de
respecter ses termes, clauses et conditions. Vous reconnaissez en outre qu’ils sont la description
complète et exclusive du contrat conclu entre nous, contrat qui remplace et annule toute proposition ou contrat précédent, écrit ou oral, et toute autre communication entre nous, relativement à
l’objet du présent contrat.
Appendix
Ce produit contient le logiciel suivant :
(1) le logiciel développé indépendamment par ou pour Panasonic Corporation,
(2) le logiciel appartenant à un tiers et sous licence Panasonic Corporation,
(3) le logiciel sous licence GNU General Public License, Version 2.0 (GPL V2.0),
(4) le logiciel sous licence GNU LESSER General Public License, Version 2.1 (LGPL V2.1) et/ou,
(5) Logiciel “open source” autre que le logiciel sous licence GPL V2.0 et/ou LGPL V2.1.
Les logiciels classés comme (3) - (5) sont distribués dans l’espoir qu’ils pourraient être utiles,
mais SANS AUCUNE GARANTIE, sans même la garantie implicite de COMMERCIALISATION
ou D’ADAPTATION A UN USAGE PARTICULIER. Veuillez vous référer aux modalités et aux
conditions de ceux-ci figurant dans “Manuel de référence”.
Pendant au moins trois (3) ans à compter de la livraison de ce produit, Panasonic donnera à
tout tiers qui nous contactera en utilisant les coordonnées ci-dessous, pour un montant non
supérieur à notre coût pour la réalisation physique de la distribution du code source, une copie
complète exploitable par ordinateur du code source correspondant, couvert par la GPL V2.0,
LGPL V2.1 ou par d’autres licences avec l’obligation de le faire, ainsi que la notice des droits
d’auteur respective.
Coordonnées de contact : oss-cd-request@gg.jp.panasonic.com
Le code source et la notice des droits d’auteur sont également disponibles gratuitement sur
notre site web suivant.
http://panasonic.net/avc/oss/index.html
36
Specifications
This page provides the specifications for the basic model.
The model number is different according to the unit configuration.
l To check the model number:
Check the bottom of the computer or the box the computer came in at the time of purchase.
l To check CPU speed, memory size and the hard disk drive (HDD) size:
Run the Setup Utility (è
Reference Manual “Setup Utility”) and select [Information] menu.
[Processor Speed]: CPU speed, [Memory Size]: Memory size, [Hard Disk]: SSD size
n Main Specifications
CPU
Intel® Core™ m5-6Y57 Processor (4 MB*1 cache, 1.1 GHz up to 2.8 GHz)
with Intel® Turbo Boost Technology
Chip Set
Built-in CPU
Video controller
Intel® HD Graphics 515 (Built-in CPU)
Main Memory*2
4 GB*1, LPDDR3 SDRAM (8 GB*1 Max.)
Storage
SSD: 128 GB*3 (SSD)
Approx. 18 GB*3 is used as a partition with disk recovery tools. (Users
cannot use this partition.)
Approx. 1.2 GB*3 is used as a partition with system tools. (Users cannot
use this partition.)
Approx. 25 GB*3 is used as a partition with disk recovery tools. (Users
cannot use this partition.)
Approx. 300 MB*3 is used as a partition with system tools. (Users cannot
use this partition.)
Display Method
Internal LCD
10.1” WUXGA (1920 ×1200 dots)
*4
External Display (HDMI)*5
65,536 / 16,777,216 colors (1920 × 1200 dots Max.)
Intel Snowfield PeakIntel® Dual Band Wireless-AC 8260
è page 39
Bluetooth*7
è page 39
LAN
IEEE 802.3 10Base-T / IEEE 802.3u 100BASE-TX / IEEE 802.3ab
1000BASE-T
Sound
Intel® High Definition Audio subsystem support
SD Memory Card Slot*8
×1
Interface
USB Ports (USB 3.0 ports × 3)*9 / LAN Port (RJ-45) × 1 / HDMI Port (Type
A)*10 / Headset (Miniature jack, 3.5 DIA, CTIA standard / Headphone: Impedance 32 Ω, Output Power 4 mW × 2, Stereo / Microphone: Monaural
Input) / Expansion Bus Connector (Dedicated 24-pin female)
Camera
1920 x 1080 dots, 30fps(Video) / 1920 x 1080 dots(Still), Dual Microphone
Sensor
Ambient light
sensor
Appendix
Wireless LAN
*6
Max. 16,777,216 colors (1920 × 1200 dots)
Equipped
Magnetic sensor Digital compass
Gyro sensor
Equipped
Acceleration
sensor
Equipped
37
Specifications
n Main Specifications
Keyboard / Pointing Device

87 keys / Touchpad / Touchscreen (Capacitive)

87 keys / Touchpad / Touchscreen / Digitizer
Power Supply
AC adaptor or Battery pack
AC Adaptor
*11
Input: 100 V - 240 V AC, 50 Hz/60 Hz, Output: 16 V DC, 4.06 A
Li-ion 11.4 V, Minimum 2600 mAh
(with CF-VZSU0QW)
Battery Pack
Operating Time*12 Approx. 10 hours (with CF-VZSU0QW)*13
Charging Time*14 (Power Off) Approx. 2.5 hours
(Power On) Approx. 3.5 hours
Approx. 30 W*16 / Approx. 60 W (maximum when recharging in the ON
state)
Physical Dimensions (W × D
× H) (including the carrying
handle)
272 mm × 233 mm × 33.5 mm {10.71" × 9.17" × 1.32"}
Weight
Approx. 1760 g {3.87 lb.}
Main Unit only :
Approx. 950 g {2.09 lb.}
(with CF-VZSU0QW)
Environment
Power Consumption*15
Operating Temperature
Storage
-10 °C to 50 °C {14 °F to 122 °F} (IEC60068-2-1, 2)*17
Humidity
30 % to 80 % RH (No condensation)
Temperature
- 20 °C to 60 °C {-4 °F to 140 °F}
Humidity
30 % to 90 % RH (No condensation)
n Software
Base OS
Installed OS*18
Windows 10 Pro 64-bit
Windows 10 Pro 64-bit
Windows 7 Professional 32-bit Service Pack 1 (downgraded to
Windows 7)*19 / Windows 7 Professional 64-bit Service Pack 1
(downgraded to Windows 7)*19
Pre-installed Software
PC Information Viewer, Intel® PROSet/Wireless Software*20, Intel® PROSet/Wireless Software for Bluetooth® Technology*20, Camera Utility*20,
GPS Viewer*20, Manual Selector, Microsoft Office Trial*22, Wireless Manager Mobile Edition*21 *23, Concealed Mode Settings Utility, Intel® My WiFi
Technology, Intel® WiDi, USB Charge Setting Utility, DDS EVE FA Standalone for Panasonic*20*21
Appendix
Panasonic PC Settings Utility*24, Wireless Toolbox
Adobe Reader, Battery Recalibration Utility, Infineon TPM Professional
Package*20*21, Recovery Disc Creation Utility, Dashboard for Panasonic
PC, Power Plan Extension Utility, Touch Screen Mode Setting Utility*20,
USB Charge Setting Utility, Wireless Switch Utility, Wireless Connection
Disable Utility*20 *21
Aptio Setup Utility, PC-Diagnostic Utility, Hard Disk Data Erase Utility*25
38
*6
n Wireless LAN
Data Transfer Rates
IEEE802.11a : 54 Mbps*26
IEEE802.11b : 11 Mbps*26
IEEE802.11g : 54 Mbps*26
IEEE802.11n*27 : HT20 = 150 Mbps
HT40 = 300 Mbps
IEEE802.11ac : VHT80 : 866.7 Mbps
VHT40 : 433.3 Mbps
Standard Supported
IEEE802.11a / IEEE802.11b / IEEE802.11g / IEEE802.11n / IEEE802.11ac
Transmission Method
OFDM system, DS-SS system
*7
n Bluetooth
Bluetooth Version
4.1
Classic mode / Low Energy mode
Transmission method
FHSS system
Wireless Channels Used
Channels 1 to 79 / Channels 0 to 39
RF Frequency Band
2.402 GHz - 2.480 GHz
n Optional Devices
SSD: 256 GB / 512 GB
Storage
Wireless WAN
*28
LTE compatible
GPS
Chip: u-blox NEO-M8N
GPS/GLONASS/SBAS Support
LAN (keyboard Base)
IEEE 802.3 10Base-T / IEEE 802.3u 100BASE-TX / IEEE 802.3ab
1000BASE-T
Security Chip*29
TPM (TCG V1.2 compliant)
Smart Card Slot
×1
SIM Card Slot
×1
*9
×1
USB 2.0 port
Rugged USB 2.0
*9
×1
Serial Port
× 1, Dsub 9-pin male
VGA Port
× 1, Mini Dsub 15-pin female
Fingerprint Reader
Array Size : -, Image Size : 200×400 pixels, Image Resolution : 508 DPI
Contactless Smart Card Reader RF frequency: 13.56 MHz, compatible with ISO14443 Type-A, ISO14443 Type-B
Rear Camera*30
2048 × 1536 dots, 15fps(Video) / 3264 x 2448 dots(Still), with Camera
light
*1
*2
*3
*4
*5
*6
Appendix
Built-in bridge battery (not replaceable) (For hot swap only)
1 MB = 1,048,576 bytes / 1 GB = 1,073,741,824 bytes
Memory size of the factory default depends on the model. You can physically expand the memory up to 8
GB, but the total amount of usable memory available will be less depending on the actual system configuration.
1 MB = 1,000,000 bytes / 1 GB = 1,000,000,000 bytes. Your operating system or some application software will report as fewer GB.
Depending on the OS settings.
Selectable resolution depends on the specifications of the external display. Display may be impossible
using some connected external displays.
Only for model with wireless LAN.
39
Specifications
*7
*8
*9
*10
*11
*12
*13
*14
*15
*16
*17
*18
*19
*20
*21
*22
*23
Only for model with Bluetooth. Does not guarantee operation of all Bluetooth peripherals.
This slot is compatible with UHS-Ⅰ. Operation has been tested and confirmed using Panasonic SD/
SDHC Memory Cards with a capacity of up to 64 GB. Operation on other SD equipment is not guaranteed.
Does not guarantee operation of all USB-compatible peripherals.
Does not guarantee operation of all HDMI-compatible peripherals.

The AC adaptor is compatible with power sources up to 240 V AC adaptor. This computer is supplied
with a 125 V AC compatible AC cord.
20-M-2-1
Measured with LCD brightness : 60 cd/m2
Varies depending on the usage conditions, or when an optional device is attached.
If B-LAN is disabled, the operating time is 6 hours.
Varies depending on the usage conditions, CPU speed, etc.
Approx. 0.5 W when the battery pack is fully charged (or not being charged) and the computer is off.

Even when the AC adaptor is not connected to the computer, power is consumed (Max. 0.3 W) simply by
having the AC adaptor plugged into an AC outlet.
23-E-1
Rated power consumption.
Do not expose the skin to this product when using the product in a hot or cold environment.
(è OPERATING INSTRUCTIONS - Read Me First) When using in hot or cold environment, some peripherals and battery pack may fail to work properly. Check the operation environment of the peripherals.
Using this product continuously in a hot environment will shorten the product life. Avoid use in these
types of environments. When using in low temperature environment, startup may become slow or battery
operation time may become short.
The computer consumes power when the hard disk is warming up during startup. Therefore, if you are
using battery power and the remaining power is low, the computer may not start up.
Operations of this computer are not guaranteed except for the pre-installed OS and the OS which is
installed by using the hard disk recovery and the recovery disc.
This system is preinstalled with Windows 7 Professional software and also comes with a license for
Windows 10 Pro software. You may only use one version of the Windows software at a time. Switching
between versions will require you to uninstall one version and install the other version.
Depending on the models, this application software is not installed.
Must be installed before use.
To continue using this software after the end of the trial, purchase a license by following the on-screen
instructions.
For information on Wireless Manager, refer to the “Supplementary Instructions for Wireless Manager
mobile edition” by the following procedure.
(Start) at the bottom left corner.
A Right-click
B Click [Run], input “c:\util\wlprjct\Supplementary Instructions.pdf” then click [OK].
*24
*25
*26
Appendix
*27
*28
40
Click
(Start) and input “c:\util\wlprjct\Supplementary Instructions.pdf” in [Search programs and files]
and press Enter .
Panasonic PC Settings Utility includes the following functions: Ambient light sensor power management
options / Economy mode of battery (ECO) / Battery Charge Speed / Battery Recalibration / Touch Operation Support / USB Charge Settings / Power Saving Settings
Perform on the recovery disc.
Alternatively perform on the SSD recovery partition.
These are speeds specified in IEEE802.11a+b+g+n+ac standards. Actual speeds may differ.
Available when set to “WPA-PSK”, “WPA2-PSK” or “none”.
Only available when HT40 enabled by the computer and access point which associated supports HT40.
The specifications may differ depending on the model.
A SIM card (15 mm {0.59”} × 25 {0.98”} mm) must be inserted in the SIM card slot.
*29
- When selecting a large resolution, an error occurs.
Appendix
*30
For information on TPM, refer to the Installation Manual of “Trusted Platform Module (TPM)” by the following procedure.
Double-click [Manual Selector] on the desktop, and select “Installation Manual for Trusted Platform Module (TPM)”.
The specifications may differ depending on the model.
Depending on the specification of application software, the following cases may occur. In these cases,
select a smaller resolution.
- Cannot select a large resolution.
41
LIMITED WARRANTY
For U.S.A.
Panasonic System Communications Company of North America (PSCNA)
Computer Products - Worldwide Warranties
Section 1: Limited Warranty - Hardware
PSCNA, referred hereafter as “Panasonic” will repair the products listed below with new or rebuilt parts, free
of charge in a Global Panasonic designated service location for the period specified below from the date of
original purchase in the event of a defect in materials or workmanship. These warranties are extended solely
to the original purchaser. A purchase receipt or other proof of date of original purchase will be required
before warranty performance is rendered.
• Laptop PC (CF-##) – 3 Years
• Tablet PC (FZ-##) – 3 Years
• Ultra-Mobile (CF-U#/CF-H# Series) – 3 Years
• PDRC - LCD & Keyboard Assembly – 3 Years
Battery Warranty
Batteries supplied with the product are covered under the warranty for one (1) year from date of purchase,
except as excluded in Section 3. Batteries purchased separately are covered under the warranty for one (1)
year from the date of purchase. A replacement battery furnished under the product warranty is covered for
the remaining period of the one year warranty on the original or purchased battery.
Optional: Panasonic “Protection Plus” Warranty
Any unit for which the Panasonic “Protection Plus” warranty has been purchased will receive additional
coverage for any failure that occurs due to accidental damage. All other terms and conditions of the
standard warranty apply and this additional coverage will exist for the duration of the standard warranty
period of the unit. If an extended Protection Plus warranty program is purchased, coverage is extended to
the end of the last year of extended coverage purchased.
This warranty does not cover failures or defects that are caused by fire, intentional acts, loss, theft, improper
maintenance, modification or service by anyone other than the Panasonic National Service Center or a
Panasonic Authorized Service Provider, or damage that is attributable to acts of God. Cosmetic damage
that does not affect functionality is not covered. Cosmetic damage on units with hardware failures will be
repaired in accordance with the warranty terms. This warranty is extended solely to the original purchaser
on the unit serial number for which it was purchased. Complete unit replacement fulfills the full obligation
and is at the discretion of Panasonic and is limited to once during the coverage term. Maximum benefit is
limited to one replacement per coverage year of the Motherboard, LCD, Storage Drive, and Keyboard.
Wireless Module Warranty
Panasonic approved wireless modems installed in Panasonic brand computers and integrated by Panasonic
or an Authorized Panasonic Wireless Integrator are covered under the warranty for the remaining warranty
period of the device in which the modem is installed. For devices with less than three (3) months remaining
on the unit warranty, the wireless modem will be covered for a period of three (3) months from the date of
installation of the modem, covering only modem replacement or modem installation related issues.
Appendix
All modems must be approved by the wireless carrier prior to use. Any use or attempted use of a wireless
modem not approved and activated by the carrier for use on their network is strictly prohibited and is not
sanctioned or warranted by Panasonic and may result in legal action. In addition, all modems must be
approved by Panasonic as compatible with the device hardware before installation or use.
Panasonic’s sole responsibility for the warranty or technical support of the software required to install or
operate the modem is defined in Section 2 (Limited Software Warranty). Any attempted software installation
by anyone other than a Panasonic Authorized Wireless Integrator is not covered under warranty and may
result in service charges to re-image or replace the hard drive.
Installation or attempted installation by any party other than Panasonic or an Authorized Panasonic Wireless
Integrator is strictly not covered under the warranty and may void the computer warranty if damage results.
42
Options and Accessories Warranties
The below listed Panasonic brand or supplied options and accessories are covered under this limited
warranty for the period specified from the date of purchase or as specifically stated:
•
•
•
•
•
•
•
•
•
•
•
•
•
AC Adaptor / Power Cord – 3 Years
Memory Expansion Card (Panasonic Brand) – 3 Years
Car Mount - Docking Station PCB or Vehicle Docking Station – 3 Years
Desktop Port Replicator, I-O Box, Docking Cradle (like CF-U1) – 3 Years
Antenna Pass-through Cable – 3 Years
Backlit or Full-sized keyboard - 3 Years or assumes warranty of the unit in which it is installed
Integrated Panasonic supplied options and kits including, but not limited to Wireless Modems, Media
Bay Drives (Floppy, CD, DVD, Combo), Camera, GPS, Bluetooth, Smartcard Reader, Magnetic Card
Reader, Barcode Scanner, and Fingerprint Reader - 3 Years or assumes warranty period of the unit in
which it is installed provided the integration was performed by Panasonic or an Authorized Integrator.
Hard Drive / Solid State Drive (Internal) - 3 Years
Separately purchased 2nd Hard Drive – 1 Year
External USB Drives (CD / DVD / Floppy / Hard Drive) – 1 Year
Optional Battery – 1 Year
Battery Charger / Multi-Bay Battery Charger – 1 Year
Stylus Pens, Digitizer & Standard - 90 Days (physical damage excluded)
Section 2 - Limited Warranty - Software
Panasonic warrants to you only that the disk(s) or other media on which the Programs are furnished will
be free from defects in material and workmanship under normal use for a period of sixty (60) days from the
date of delivery thereof to you, as evidenced by your purchase receipt.
This is the only warranty Panasonic makes to you. Panasonic does not warrant that the functions contained
in the Programs will meet your requirements or that the operation of the Programs will be uninterrupted
or error free. Panasonic shall have no obligation for any defects in the disk(s) or other media on which
the Programs are furnished resulting from your storage thereof, or for defects that have been caused by
operation of the disk(s) or other media
Panasonic’s entire liability and your exclusive remedy under this warranty shall be limited to the
replacement, in the United States or other Panasonic designated location, of any defective disk or other
media which is returned to Panasonic’s Authorized Service Center, together with a copy of the purchase
receipt, within the aforesaid warranty period.
Section 3 - Limited Warranty Exclusions - Specifically excluded from the warranty are:
Appendix
• All consumable items; such as screen protection films, logo badges, labels, cleaning cloths, carry
cases, manuals, cables, straps, belts, holsters, tethers, and harnesses and any other options and
accessories not listed above or covered under a separate warranty.
• Failures related to the product operating system, hard drive or solid state drive image, software setup,
software program, virus, other program(s) or file(s) on any drive or in any computer memory location.
• Failures due to BIOS settings or changes, as well as any cosmetic or physical damage to the unit.
• Any unit or device with a missing or altered model number or serial number label
• Cosmetic damage or any damage which occurs in shipment
• Failures which are caused by products not supplied by Panasonic
• Failures which result from alteration, accident, misuse, introduction of liquid or other foreign matter into
the unit, abuse, neglect, installation, maladjustment of consumer controls, improper maintenance or
modification, use not in accordance with product use instructions
• Failures due to service by anyone other than a Panasonic Authorized Service Provider
• Failures caused by improper installation of options or accessories or due to integration by any
company other than Panasonic or a Panasonic Authorized Integrator
• Damage, failure, or loss due to the unit being stolen, lost, misplaced, or used by anyone other than the
original purchaser
• Damage that is attributable to acts of God
43
LIMITED WARRANTY
This limited warranty only covers failures due to defects in materials or workmanship which occur during
normal use. If a unit is sent to a Panasonic Authorized Service Center and no hardware failure is found,
the customer will be billed for labor to correct a software issue or reimage the hard drive plus shipping and
applicable administrative fees at the current rates set by the service provider.
THIS PRODUCT IS NOT INTENDED FOR USE AS OR PART OF NUCLEAR EQUIPMENT/SYSTEMS,
AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*1.
PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS
PRODUCT ARISING OUT OF THE FOREGOING USES.
*1 AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include class 2 Electrical Flight Bag (EFB) Systems and
Class 1 EFB Systems when used during critical phases of flight (e.g., during take-off and landing) and/or
mounted onto the aircraft. Class 1 EFB Systems and 2 EFB Systems are defined by FAA: AC (Advisory
Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets) No. 36.
Other Limits and Exclusions: There are no other express warranties except as listed above.
PANASONIC SHALL NOT BE LIABLE FOR LOSS OF DATA OR OTHER INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF
ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO
THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. Some states do not allow the exclusion or
limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so
the above limitations or exclusions may not apply to you.
This limited warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.
For technical support or to arrange for service on your Panasonic computer product, call our toll-free hotline
at 1-855-PSC-TECH (855-772-8324).
Appendix
DIAL TOLL FREE: 1-855-PSC-TECH (855-772-8324)
Web Site : www.panasonic.com/toughbook
44
For Canada
PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY
Coverage – Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, this computer product (excluding software media), when purchased from PCI or from a PCI authorized reseller, to be free from
defects in materials and workmanship under normal use, subject to the terms set forth below, during the
period of warranty coverage specified.
Scope of Coverage
Period of Coverage
Type of Failure Coverage
• Laptop Computers (except Battery) and Three (3) Years from Date of Defective Materials or WorkAC Adaptor
Original End User Customer manship
• Factory/PCI installed options including
Purchase
Wireless WAN, GPS, Bluetooth, Finger
print reader, Backlit keyboard, Memory
Card and Media Bay Drives (Floppy, CD/
DVD)
• Ultra-Mobile PC
• Tablet PC
• Mobile Wireless Display
• PDRC – LCD and Keyboard Assemblies
• Port Replicator
•
•
•
•
•
Hand-held Computers
Battery
Battery charger
Auto Adaptor
External USB Drives
• Standard or Digitizer Stylus Pen
One (1) Year from Date of
Defective Materials or WorkOriginal End User Customer manship
Purchase
Ninety (90) Days from Date
of Original End User Customer Purchase
Defective Materials or Workmanship
• All consumable items including protection No Coverage
film, cleaning cloth, carry case, tether
and harness
Remedy – In the event of a warranty claim, contact PCI’s representatives within the applicable warranty
period, identifying the nature of the defect claimed, at 1-800-668-8386 between 9:00 A.M. and 5:00 P.M.,
Eastern Time Zone, Mon. – Fri. (excluding holidays) for instructions on how to obtain service. A purchase
receipt or other proof of date of original purchase is required before warranty service is performed. Defective
parts covered by this Limited Warranty will be repaired or replaced with new or comparable rebuilt parts on
an exchange basis. Warranty replacement or repair is subject to the terms of this Limited Warranty for the
balance of the original period of warranty coverage.
Appendix
No Coverage – This Limited Warranty does not cover products purchased outside Canada. Neither does
it cover damage to, failure of, or defects in a product or accessory through mishandling, improper installation, abnormal use, misuse, neglect, accident, introduction of liquid or other foreign matter into the product,
alteration or servicing by anyone not authorized by PCI, or act of God.
THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS,
AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*2.
PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS
PRODUCT ARISING OUT OF THE FOREGOING USES.
*2
AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and
Class1 EFB Systems when used during critical phases of flight (e.g., during take-off and landing) and/or
mounted on to the aircraft. Class1 EFB Systems and 2 EFB Systems are defined by FAA: AC (Advisory
Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets) No.36
IF YOU SHIP THE PRODUCT FOR WARRANTY SERVICE
Carefully pack the product, preferably in the original carton. Include details of defect claimed and proof of
date of original purchase. No liability is assumed for loss or damage to the product while in transit, if you
chose your own transportation carrier.
45
LIMITED WARRANTY
SOFTWARE MEDIA LIMITED WARRANTY
Coverage – PCI warrants to you, the first end user customer, that the disk(s) or other media on which software program(s) is/are supplied will be free from defects in materials and workmanship under normal use in
Canada for a period of sixty (60) days from date of receipt as evidenced by your purchase receipt for your
Panasonic Computer product.
THIS IS THE ONLY WARRANTY THAT PCI MAKES RESPECTING THE SOFTWARE MEDIA. PCI does not
warrant the software. Please refer to the software licensor’s written warranty (accompanying the copy of the
software) for any software warranty claim.
Claim Procedure – In the event of a defect in material or workmanship in the media during the sixty (60)
days warranty period, and you return it, transportation costs prepaid, to Panasonic Canada Inc., Computer
Products Marketing, 5770 Ambler Drive, Mississauga, Ontario L4W 2T3, within the warranty period, together
with a copy of your purchase receipt, and an explanation of the suspected defect, PCI will replace in Canada
the defective disk(s) or other media.
Remedy – PCI’s entire liability, and your only remedy for any breach of this software media warranty is limited to replacement of the media only. It does not cover any other damages, including, but not limited to, loss
of use or profit loss, or special, indirect or consequential damages, or other claims, whether or not of similar
character.
No Coverage – This limited warranty does not apply if the disk(s) or other media has been used in other
than a Panasonic product, or in environmental conditions other than those specified by PCI or the manufacturer, or if subjected to misuse, neglect, mishandling, modification or attempted modification of the program,
or if damaged by accident or act of God. PCI is not responsible for damage to or loss of any program, data
or removable storage media.
GENERAL
Appendix
NO OTHER WARRANTIES – PCI DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE, SOFTWARE MEDIA,
COMPUTER PRODUCT, OPTIONS AND ACCESSORIES.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES – IN NO EVENT SHALL PCI BE LIABLE FOR ANY
SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING FROM ANY BREACH OF THE LIMITED
WARRANTIES SET OUT IN THIS DOCUMENT, OR FROM THE USE OF THE COMPUTER PRODUCT,
INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, BUSINESS, PROFIT OR GOODWILL.
IN ANY EVENT, PCI’S MAXIMUM LIABILITY FOR ANY BREACH SHALL NOT EXCEED THE AMOUNT
ACTUALLY PAID BY YOU FOR THE COMPUTER PRODUCT.
NO ACTION, REGARDLESS OF ITS BASIS, MAY BE BEGUN AGAINST PCI MORE THAN TWO (2)
YEARS AFTER THE CAUSE OF ACTION AROSE.
Statutory Warranties – Some jurisdictions do not allow these limitations or exclusions, so they may not apply to you.
46
LIMITED WARRANTY (GARANTIE LIMITÉE)
Pour le Canada
GARANTIE LIMITÉE – ORDINATEURS ET PÉRIPHÉRIQUES PANASONIC
Couverture – Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que ce produit informatique (à
l’exclusion des supports des logiciels) est, au moment de sa vente par PCI ou d’un revendeur agréé par PCI, exempt de défauts de pièces et de fabrication dans les conditions normales d’utilisation, et ce, pendant la période
de couverture de la garantie, sous réserve des modalités décrites ci-dessous.
Éléments couverts
Durée de couverture
Type de couverture
• Ordinateurs blocs-notes (sauf batteries)
et adaptateur secteur
• Options installées en usine/par PCI
incluant : WAN sans fil, GPS, Bluetooth,
lecteur d’empreintes digitales, clavier
rétroéclairé, carte mémoire et lecteurs
(disquettes, CD/DVD)
• Ordinateurs personnels ultra-portables
• Ordinateurs tablettes
• Écran mobile sans fil
• Ensembles PDRC – ACL et clavier
• Duplicateur de port
Trois (3) ans à partir de la
date d’achat original.
Défauts de pièces et de fabrication
•
•
•
•
•
Ordinateurs de poche
Batterie
Chargeur de batterie
Adaptateur pour voiture
Périphériques USB
• Stylo pointeur standard ou pour numériseur graphique
Un (1) an à partir de la date Défauts de pièces et de fabricad’achat original.
tion
Quatre-vingt-dix (90) jours à
partir de la date d’achat original.
Défauts de pièces et de fabrication
• Tous les articles consommables incluant les Aucune couverture
pellicules protectrices, chiffons de nettoyage, étuis de transport, longes et sangles
Appendix
Recours – Pour obtenir des informations sur la marche à suivre dans le cas où une réclamation en vertu de la
garantie deviendrait nécessaire, communiquez par téléphone avec un représentant de PCI au 1-800-668-8386,
entre 9h00 et 17h00 (heure de l’Est) du lundi au vendredi (sauf les jours fériés), avant l’échéance de la garantie
applicable, en prenant soin d’identifier la nature de la défaillance.
Un reçu ou toute autre pièce justificative de la date d’achat original sera exigé avant toute réparation. Toute
pièce défectueuse couverte par la présente garantie limitée sera réparée ou remplacée par une pièce neuve ou
remise à neuf. Le remplacement ou la réparation sera fait conformément aux modalités de la présente garantie
limitée pendant la durée restante de la période originale de la garantie.
Produits non couverts – La présente garantie limitée ne couvre pas les produits achetés à l’extérieur du
Canada. Elle ne couvre pas non plus les dommages, la défaillance ou les défauts attribuables à une manutention inadéquate, une mauvaise installation, une utilisation anormale ou abusive, de la négligence,
un accident, un déversement ou la pénétration d’un objet étranger, une modification, un cas fortuit ou une
réparation effectuée par une personne non agréée par PCI.
CE PRODUIT N’EST PAS DESTINÉ À ÊTRE UTILISÉ, EN TOUT OU EN PARTIE, COMME SYSTÈME/ÉQUIPEMENT
NUCLÉAIRE, SYSTÈME/ ÉQUIPEMENT DE CONTRÔLE DU TRAFFIC AÉRIEN OU SYSTÈME/ÉQUIPEMENT DE
POSTE DE PILOTAGE D’AVION*3. PANASONIC DÉCLINE TOUTE RESPONSABILITÉ CONCERNANT L’UTILISATION
DE CE PRODUIT DANS LES CAS SUSMENTIONNÉS.
*3
Les SYSTÈMES/ÉQUIPEMENTS DE POSTE DE PILOTAGE D’AVION sont dotés de systèmes OEPP
(organiseur électronique de poste de pilotage) de classe 2 et de classe 1 utilisés pendant des phases
critiques de vol (par exemple, pendant le décollage et l’atterrissage) et(ou) montés sur l’avion. Les
systèmes OEPP de classe 1 et de classe 2 sont définis par le circulaire d’information FAA: AC (Advisory
Circular) 120-76A ou le feuilet n° 36 JAA: JAA TGL (Temporary Guidance Leaflets) No 36.
EXPÉDITION DU PRODUIT POUR SERVICE SOUS GARANTIE
Emballez soigneusement le produit, de préférence dans son emballage d’origine. Joignez une description
de la défaillance de même qu’une pièce justificative de la date d’achat. Panasonic Canada Inc. ne peut
être tenue responsable pour tout dommage ou perte subi pendant le transport si vous avez choisi le transporteur.
47
LIMITED WARRANTY (GARANTIE LIMITÉE)
GARANTIE LIMITÉE – SUPPORTS DES LOGICIELS
Couverture – Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que la ou les disquettes ou tout
autre support sur lequel le ou les programmes sont fournis sont exempts de défauts de pièces et de fabrication dans des conditions normales d’utilisation au Canada, et ce, pour une période de soixante (60) jours
suivant la date de réception indiquée sur la preuve d’achat.
LA PRÉSENTE GARANTIE EST LA SEULE OFFERTE PAR PCI COUVRANT LES SUPPORTS DE
LOGICIELS. PCI ne garantit pas les logiciels. Reportez-vous à la garantie écrite du concédant de licence
d’utilisation du logiciel (qui accompagne la copie du logiciel) pour toute réclamation en vertu de la garantie.
Réclamation – marche à suivre – Panasonic Canada Inc. remplacera toute disquette ou support défectueux
si l’article en question est retourné, port payé, à son service de Marketing – produits informatiques, 5770 Ambler
Drive, Mississauga (Ontario) L4W 2T3, dans les soixante (60) jours suivant la date d’achat original. Joignez à votre
envoi une pièce justificative de votre achat et une description du problème.
Recours – La responsabilité de PCI - et votre seul recours - dans le cas de toute défaillance couverte par la
garantie sur ce support de logiciel est limitée au seul remplacement du support. Elle ne couvre aucun autre
dommage, y compris, mais non exclusivement, la perte d’usage ou de profits, ni aucun dommage spécial, indirect ou consécutif, ni aucune autre réclamation de nature similaire ou autre.
Produits non couverts – La présente garantie limitée ne s’applique pas si la ou les disquettes ou autre support
ont été utilisés dans un produit d’une marque autre que Panasonic ou dans des conditions environnementales
autres que celles spécifiées par PCI ou le fabricant, ou soumis à une mauvaise utilisation, à la négligence, à une
manutention inadéquate ou encore si le programme a été modifié ou subi une tentative de modification ou des
dommages attribuables à un accident ou à un cas fortuit. De plus, PCI n’assume aucune responsabilité pour toute
perte de, ou tout dommage à, un programme, des données ou un support de sauvegarde amovible.
GÉNÉRALITÉS
Appendix
PCI NE RECONNAÎT AUCUNE AUTRE GARANTIE, EXPLICITE OU IMPLICITE, Y COMPRIS, MAIS NON
EXCLUSIVEMENT, LES GARANTIES IMPLICITES DE VALEUR COMMERCIALE ET D’UTILITÉ À UNE FIN
QUELCONQUE, À L’ÉGARD DU LOGICIEL, SUPPORTS DE LOGICIELS, PRODUITS INFORMATIQUES,
PÉRIPHÉRIQUES ET ACCESSOIRES.
SOUS AUCUNE CIRCONSTANCE PCI NE POURRA ÊTRE TENUE RESPONSABLE DES DOMMAGES
SPÉCIAUX, INDIRECTS OU CONSÉCUTIFS ATTRIBUABLES À UN MANQUEMENT AUX GARANTIES
LIMITÉES DÉCRITES DANS LE PRÉSENT DOCUMENT OU À L’UTILISATION DU PRODUIT INFORMATIQUE, Y COMPRIS, SANS RESTRICTION, LA PERTE DE DONNÉES, D’AFFAIRES, D’ACHALANDAGE
OU DE PROFIT.
DANS TOUS LES CAS, LA RESPONSABILITÉ MAXIMALE DE PCI POUR TOUT MANQUEMENT NE
POURRA EXCÉDER LE PRIX DE VENTE DU PRODUIT INFORMATIQUE.
AUCUNE RÉCLAMATION, SANS ÉGARD À SES MOTIFS, NE POURRA ÊTRE FAITE AUPRÈS DE PCI
PLUS DE DEUX (2) ANS APRÈS LES FAITS INVOQUÉS À LA BASE D’UNE TELLE RÉCLAMATION.
Garantie statutaires – Certaines juridictions interdisent de telles limitations ou exclusions; aussi, pourraientelles ne pas s’appliquer.
48
Panasonic System Communications Company of North America
Two Riverfront Plaza
Newark, NJ 07102
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga,
Ontario L4W 2T3
Panasonic Australia Pty. Limited
ACN 001 592 187 ABN 83 001 592 187
1 Innovation Road, Macquarie Park NSW 2113
© Panasonic Corporation 2016
PS0116-0
20150316ZAD

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