Contents
- 1. user manual 1
- 2. user manual 2
user manual 1
EP10™
HAND-HELD COMPUTER &
ACCESSORIES
REGULATORY &
WARRAN TY GU I D E
April 24, 2012
PN 8000235.C
ISO 9001 Certified
Quality Management System
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© Copyright 2012 by Psion Inc.
2100 Meadowvale Boulevard, Mississauga, Ontario, Canada
L5N 7J9
http://www.psion.com
This document and the information it contains is the property of
Psion Inc. This document is not to be used, reproduced or copied, in
whole or in part, except for the sole purpose of assisting in proper
use of Psion manufactured goods and services by their rightful own-
ers and users. Any other use of this document is prohibited.
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Return to Factory Warranty
Psion provides a return to factory warranty on this product for a
period of twelve (12) months in accordance with the statement of
Warranty and Product Support provided at:
http://www.psion.com/warranty
The warranty on Psion manufactured equipment does not extend to
any product that has been tampered with, altered, or repaired by any
person other than an employee of an authorized Psion service orga-
nization. See Psion terms and conditions of sale for full details.
Important: Psion warranties take effect on the date of shipment.
Waste Electrical and Electronic
Equipment (WEEE) Directive
2002/96/EC & Waste Batteries
Directive 2006/66/EC
This Product, and its accessories, comply with the requirements of
the Waste Electrical and Electronic Equipment (WEEE) Directive
2002/96/EC. The batteries used in this Product comply with the
requirements of Directive 2006/66/EC.
If your end-of-life Psion product, battery or accessory carries a label
as shown here, please contact your local country representative for
details on how to arrange recycling. For a list of international subsid-
iaries, please go to:
http://www.psion.com/environmental-compliance.htm
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Restriction on Hazardous Substances (ROHS)
Directive 2002/95/EC
What is RoHS?
The European Union has mandated that high environmental stan-
dards be met in the design and manufacture of electronic and elec-
trical products sold in Europe, to reduce hazardous substances from
entering the environment. The “Restriction on Hazardous Sub-
stances Directive (RoHS)” prescribes the maximum trace levels of
lead, cadmium, mercury, hexavalent chromium, and flame retardants
PBB and PBDE that may be contained in a product. Only products
meeting these high environmental standards may be “placed on the
market” in EU member states after July 1, 2006.
RoHS Logo
Although there is no legal requirement to mark RoHS-compliant
products, Psion Inc. indicates its compliance with the directive as fol-
lows:
The RoHS logo located either on the back of the product or under-
neath the battery in the battery compartment (or on a related acces-
sory such as the charger or docking station) signifies that the
product is RoHS-compliant as per the EU directive. Other than as
noted below, a Psion product that does not have an accompanying
RoHS logo signifies that it was placed on the EU market prior to
July 1, 2006, and is thereby exempt from the directive.
Note: Not all accessories or peripherals will have a RoHS logo due to
physical space limitations or as a result of their exempt status.
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Disclaimer
Every effort has been made to make this material complete, accu-
rate, and up-to-date. In addition, changes are periodically incorpo-
rated into new editions of the publication.
Psion Inc. reserves the right to make improvements and/or changes
in the product(s) and/or the program(s) described in this document
without notice, and shall not be responsible for any damages includ-
ing, but not limited to, consequential damages, caused by reliance on
the material presented.
Psion, the Psion logo, and the names of other products and services
provided by Psion are trademarks of Psion Inc.
Windows® and the Windows Logo are trademarks or registered
trademarks of Microsoft Corporation in the United States and/or
other countries.
The Bluetooth® word mark and logos are owned by Bluetooth SIG,
Inc. and any use of such marks by Psion Inc. is under license.
All trademarks used herein are the property of their respective own-
ers.
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EP10 Hand-Held Computer & Accessories Regulatory & Warranty Guide 1
Table of Contents
1. Declaration of Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2. Regulatory Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3. Safety Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.1 Charging Accessories Safety Instructions . . . . . . . . . . . . 10
3.2 Imager & Laser Safety Instructions . . . . . . . . . . . . . . . . . 11
3.3 Battery Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . 12
4. Support Services & Worldwide Offices . . . . . . . . . . . . . . . . . . . 15
4.1 Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.2 Product Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.3 Worldwide Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
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EP10 Hand-Held Computer & Accessories Regulatory & Warranty Guide 3
1. Declaration of Conformity
When used in a residential, commercial or light industrial environ-
ment the product and its approved UK and European accessories
fulfil all requirements for CE marking.
EU Directives
This equipment complies with the essential requirements of EU
Directives 1999/5/EC, 2004/108/EC and 2006/95/EC, as applicable.
Declarations are available from your local representative.
Където е приложимо, оборудването е съобразено с основните
изисквания на Европейските директиви 1999/5/ЕС, 2004/108/ЕС и
2006/95/ЕС. Декларации са налични от местния представител.
Toto zařízení splňuje základní požadavky směrnic EU 1999/5/ES,
2004/108/ES a 2006/95/ES, vždy dle konkrétního způsobu použití.
Příslušná prohlášení jsou k dispozici u vašeho lokálního distributora.
Dette udstyr overholder de væsentlige krav i EU-direktiv 1999/5/EF,
2004/108/EF og 2006/95/EF, som er relevant. Erklæringerne kan fås
hos din lokale repræsentant.
Tämä laitteisto täyttää seuraavat EU Direktiivien olennaiset vaatimuk-
set 1999/5/EY, 2004/108/EY ja 2006/95/EY, soveltuen. Vaatimusten-
mukaisuusvakuutukset ovat saatavilla paikalliselta edustajalta.
Dit produkt voldoet aan de voorschriften van de richtlijnen van de EG
Raad (1999/5/EC, 2004/108/EC en 2006/95/EC), indien van toepass-
ing. Declaraties zijn beschikbaar bij uw locale vertegenwoordiger.
Cet appareil est conforme aux exigences essentielles des Directives
de l’Union Européenne 1999/5/CE, 2004/108/CE et/ou 2006/95/CE.
Veuillez consulter votre représentant local pour les déclarations appli-
cables.
Ezen készülék technikai jellemzői megfelelnek a vonatkozó 1999/5/
EC, 2004/108/EC és 2006/95/EC EU rendeletekben foglalt követ-
elményeknek. A megfelelőségi dokumentáció a gyártó helyi partnere-
inél áll az Ön rendelkezésére.
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4 EP10 Hand-Held Computer & Accessories Regulatory & Warranty Guide
Questo prodotto,ove applicabile, risponde alle direttive Europee 1999/
5/EC, 2004/108/EC e 2006/95/EC. Dichiarazioni sono disponibili
presso il vostro rappresentante locale.
Ten sprzęt jest zgodny z ogólnymi wymaganiami Dyrektyw UE nr
1999/5/EC, 2004/108/EC i 2006/95/EC, na ile znajdują zastosowanie.
Oświadczenia są dostępne u lokalnych przedstawicieli.
Acest echipament este in conformitate cu cerintele esentiale ale
Directivelor EU 1999/5/EC, 2004/108/EC si 2006/95/EC. Certificatele
sunt disponibile la reprezentanta locala.
Toto zariadenie spĺňa základné požiadavky smerníc EÚ 1999/5/ES,
2004/108/ES a 2006/95/ES, vždy podľa konkrétneho spôsobu
použitia. Príslušné vyhlásenia sú k dispozícii u vášho lokálneho dis-
tributora.
Das Gerät erfüllt die wesentlichen Anforderungen der EU-Direktiven
1999/5/EC, 2004/108/EC und 2006/95/EC, soweit anwendbar. Eine
entsprechende Bescheinigung kann bei Ihrem zuständigen Vertrieb-
spartner angefordert werden.
Ta oprema je skladna in izpolnjuje nujne zahteve direktiv EU 1999/5/
ES, 2004/108/ES in 2006/95/ES. Deklaracije so na voljo pri vašem
krajevnem predstavniku.
Αυτός ο εξοπλισμός συμμορφώνεται με τις βασικές απαιτήσεις των
εφαρμοσμένων οδηγιών 1999/5/EC, 2004/108/EC kai 2006/95/EC
της Ευρωπαικής Ένωσης. Οι επίσημες δηλώσεις είναι διαθέσιμες από
τον τοπικό σας αντιπρόσωπο.
Dan l-apparat huwa konformi mar-regolamenti stipulati mid-Direttivi
Ewropej 1999/5/EC, 2004/108/EC u 2006/95/EC skond kif inhu app-
likabbli. Kopji ta’ dawn id-dikjarazjonijiet huma aċċessibbli mingħand
ir-rappreżentant locali tiegħek.
Este equipo cumple com las condiçãos vigorantes de la EU diretivas
1999/5/EC, 2004/108/EC e 2006/95/EC, com é pertinente. Las nor-
mativas estão disponível com su representado local.
Este equipo cumple con los requerimientos esenciales de las directi-
vas de la EU 1999/5/EC, 2004/108/EC y 2006/95/EC, si es aplicable.
Dichas declaraciones están en poder de sus representantes locales.
Ši iranga atitinka esminius ES direktyvu 1999/5/EC, 2004/108/EC ir
2006/95/EC reikalavimus. Deklaracijas galima gauti iš Jusu vietinio
atstovo.
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EP10 Hand-Held Computer & Accessories Regulatory & Warranty Guide 5
Šis iekartas atbilst ES direktivu 1999/5/EC, 2004/108/EC un 2006/95/
EC prasibam. Deklaracijas ir pieejamas regionalajas parstavniecibas.
See seadmed vastavad olulistele nõuetele ELi direktiivide 1999/5/EC,
2004/108/EC ja 2006/95/EC, mida kohaldatakse. Deklaratsioonid on
saadaval Teie kohaliku esindaja.
Use of the 802.11 device in France: owing to French Government
restrictions, the 802.11 device is limited to indoor use. It may be used
outdoors, on private property, only with prior authorization from the
French Ministry of Defense.
2. Reg ulato r y Su mm ar y
Federal Communications Commission Regulations:
15.19(a)(3):
This device complies with part 15 of the FCC Rules. Operation is sub-
ject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interfer-
ence received, including interference that may cause undesired oper-
ation.
15.105(b):
NOTE: This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruc-
tions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interfer-
ence to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
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6 EP10 Hand-Held Computer & Accessories Regulatory & Warranty Guide
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician
for help.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate
the equipment.
The antenna(s) used for this transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
Operation on the 5.15 - 5.25GHz frequency band is restricted to
indoor use only. The FCC requires indoor use for the 5.15 - 5.25GHz
band to reduce the potential for harmful interference to co-channel
Mobile Satellite Systems. The device is allowed to transmit on the
5.25 - 5.35 GHz, 5.47 - 5.725 GHz and 5.725 - 5.850 GHz bands when
associated with an access point (AP), in an outdoor environment.
RF Exposure Information (SAR)
This mobile phone meets the government's requirements for expo-
sure to radio waves. This phone is designed and manufactured not to
exceed the emission limits for exposure to radio frequency (RF)
energy set by the Federal Communications Commission of the U.S.
Government.
The exposure standard for wireless mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The
SAR limit set by the FCC is 1.6W/kg. Tests for SAR are conducted
using standard operating positions accepted by the FCC with the
phone transmitting at its highest certified power level in all tested
frequency bands. Although the SAR is determined at the highest cer-
tified power level, the actual SAR level of the phone while operating
can be well below the maximum value. This is because the phone is
designed to operate at multiple power levels so as to use only the
power required to reach the network. In general, the closer you are
to a wireless base station antenna, the lower the power output.
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EP10 Hand-Held Computer & Accessories Regulatory & Warranty Guide 7
While there may be differences between the SAR levels of various
phones and at various positions, they all meet the government
requirement.
The FCC has granted an Equipment Authorization for this model
phone with all reported SAR levels evaluated as in compliance with
the FCC RF exposure guidelines. SAR information on this phone is on
file with the FCC and can be found under the Display Grant section of
www.fcc.gov/oet/ea/fccid after searching on FCC ID: GM37515UA,
GM37515UB or GM37515CA.
For body worn operation, this phone has been tested and meets the
FCC RF exposure guidelines for use with an accessory that contains
no metal and that positions the handset a minimum of 1.5 cm from
the body. Use of other accessories may not ensure compliance with
FCC RF exposure guidelines. If you do not use a body-worn accessory
and are not holding the phone at the ear, position the handset a min-
imum of 1.5 cm from your body when the phone is switched on.
FCC Hearing-aid Compatibility (HAC) Statement:
The UMTS variant of the EP10 has been tested and rated for use with
hearing aids for some of the wireless technologies that it uses. How-
ever, there may be some newer wireless technologies used in this
product that have not been tested yet for use with hearing aids. It is
important to try the different features of this product thoroughly
and in different locations, using your hearing aid or cochlear implant,
to determine if you hear any interfering noise. Consult your service
provider or Psion for information on hearing aid compatibility. If you
have questions about return or exchange policies, consult your serv-
ice provider or Psion.
The UMTS EP10 has been tested to the international standard ANSI
C63.19 to ensure compatibility with hearing-aids and has been cate-
gorized as having an 'M' and 'T' rating of 3. To check if this is compat-
ible with a particular hearing aid, add the 'M' or 'T' rating of the EP10
to that of the hearing aid. If the result is 4 then this should indicate
the combination is useable; if the result is 5 then the combination
should provide normal use and if the result is 6 or more, then the
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8 EP10 Hand-Held Computer & Accessories Regulatory & Warranty Guide
combination should provide excellent performance.
Industry Canada Regulations
The UMTS variant complies with Industry Canada license-exempt
RSS standards. Operation is subject to the following two conditions:
1. this device may not cause interference, and
2. this device must accept any interference, including inter-
ference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada appli-
cables aux appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radi-
oélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement.
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-
003 du Canada.
This Category II radio communication device complies with Industry
Canada Standard RSS-310.
Ce dispositif de radiocommunication de catégorie II respecte la
norme CNR-310 d'Industrie Canada.
IMPORTANT NOTE:
Industry Canada Radiation Exposure Statement
The 7515U variant is in compliance with SAR for general population/
uncontrolled exposure limits in RSS-102 and had been tested in
accordance with the measurement methods and procedures speci-
fied in IEEE 1528. This equipment should be installed and operated
with a minimum distance of 1.5cm between the radiator & your body.
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EP10 Hand-Held Computer & Accessories Regulatory & Warranty Guide 9
This device and its antennas must not be co-located or operating in
conjunction with any other antennas or transmitter.
Emissions Information For Canada
This Class B digital apparatus meets all requirements of the Cana-
dian Interference-Causing Equipment Regulations (ICES-003). When
using the 802.11 radio option, to prevent radio interference, this
device is intended to be operated indoors and away from windows to
provide maximum shielding. Equipment (or its transmit antenna) that
is installed outdoors is subject to licensing.
Cet appareil numérique de la classe B respecte toutes les exigences
du Règlement sur le matériel brouilleur du Canada (ICES-003). En
cas d’utilisation du module radio 802.11, afin d'éviter toute inter-
férence radio avec le service autorisé, l'appareil doit être utilisé à
l'intérieur, tout en tant éloigné de toute fenêtre afin de garantir le
maximum de protection. Si cet équipement (ou son antenne émet-
trice) est installé à l'extérieur, il est alors soumis à licence.
Emissions Information for South Korea:
Class B Equipment (Residential Use)
Warning for Australia
The user needs to switch off the device when exposed to areas with
potentially explosive atmospheres such as petrol stations, chemical
storage depots and blasting operations.
이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에서 사용하는 것을 목적으로
하며,모든 지역에서 사용할 수 있습니다.
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10 EP10 Hand-Held Computer & Accessories Regulatory & Warranty Guide
3. Safety Summary
3.1 Charging Accessories Safety Instruc-
tions
SAVE THESE INSTRUCTIONS – This manual contains important
safety and operating instructions for charging devices.
Important: To avoid the risk of fire or personal injury, use only
the AC adaptor recommended by Psion.
• Before using the charging accessories, read all instructions
and cautionary markings on (1) charging device, (2) battery
and (3) product using battery.
• The mains power cord shall comply with national safety regu-
lations of the country where the equipment is to be used.
• Use of an attachment not recommended or sold by Psion may
result in fire, electric shock, or personal injury.
• To reduce risk of damage to the electric plug and cord when
unplugging the charging device, pull the plug rather than
the cord.
• Make sure the cord is positioned so that it is not stepped on,
tripped over, or otherwise subjected to damage or stress.
• Do not operate the charging device with a damaged cord or
plug. Replace immediately.
• Do not operate the charging device if it has received a sharp
blow, been dropped, or otherwise damaged in any way; it
should be inspected by qualified service personnel.
• Do not disassemble the charging device; it should be repaired
by qualified service personnel. Incorrect reassembly may
result in electric shock or fire.
• To reduce risk of electric shock, unplug the charging device
from the outlet before attempting any maintenance or clean-
ing.
• An extension cord should not be used unless absolutely nec-
essary. Use of an improper extension cord could result in fire
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EP10 Hand-Held Computer & Accessories Regulatory & Warranty Guide 11
or electric shock. If an extension cord must be used,
make sure:
- The plug pins on the extension cord are the same number,
size, and shape as those on the charging device.
- The extension cord is properly wired and in good electrical
condition and that the wire size is larger than 16 AWG.
• For indoor use only. Do not expose the charging device to rain
or snow.
• Do not connect the Ethernet port of the accessory to
outdoor cables.
• Do not use the charging device if, after an overnight charge,
any of the batteries feel warmer than the charging device
housing. The charging device should be inspected by qualified
service personnel.
• When utilizing the USB port as a charging source, the EP10
shall only be connected to CTIA certified adapters, products
that bear the USB-IF logo or products that have completed
the USB-IF compliance program.
3.2 Imager & Laser Safety Instructions
Important: When equipped with an imager or scanner:
This product is a Class I/Class II LED/laser product
according to CDRH 21 CFR 1040.10 and 1040.11 and
Class1/Class 2 LED /laser product according to IEC
60825-1 2nd edition.
Warnings
For your safety, it is critical that you comply with the following
warnings:
•Caution! Do not look into the laser beam or point the beam at
people or animals.
• Using controls or adjustments, or performing procedures
other than those specified herein may result in hazardous
radiation exposure.
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12 EP10 Hand-Held Computer & Accessories Regulatory & Warranty Guide
• Using optical instruments with this product will increase
eye hazard.
3.3 Battery Safety Instructions
Warning: BATTERIES MUST BE DISPOSED OF SAFELY AND
PROPERLY AND IN ACCORDANCE WITH LOCAL
LEGISLATION. For proper disposal, forward all used
batteries to one of:
Psion Inc. Psion Corporation Psion S.A.
2100 Meadowvale Blvd. 3000 Kustom Drive Parc Club Du Golf-Bat 1.
Mississauga, Ontario Hebron, Kentucky 13856 Aix-En-Provence
Canada USA 41048 Cedex 3
L5N 7J9 France
You can also contact your local Psion representative for battery dis-
posal information in your area, or go to the following web site to
locate a Psion office:
http://www.psion.com/us/about/contact_psion-offices.htm
Warning: Counterfeit Lithium-Ion Battery Packs!
Only use genuine Psion battery packs. Counterfeit
battery packs and battery packs re-manufactured
using non original battery cells and components could
pose a safety hazard due to poor quality components
and/or lack of safety protection circuits. Non genuine
battery packs are also not likely to meet the strict
functional and environmental specification required for
safe and correct operation when used in Psion equip-
ment. Using or attempting to recharge non genuine
battery packs could result in poor performance, product
damage, excessive heat being generated, battery leak-
age, fire or explosion resulting in personal injury. To
avoid these issues only purchase and use genuine
battery packs from authorized Psion distributors.
All batteries recommended for this system have been
qualified to IEEE1725: 2006. Replace only with the
same or equivalent type recommended by Psion.
Dispose of used batteries according to the instructions.
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EP10 Hand-Held Computer & Accessories Regulatory & Warranty Guide 13
Vorsicht: Explosiongefahr bei unsachgemäßem Austausch der
Batterie. Ersatz darf nur durch denselben oder einen
vom Hersteller empfohlenen gleichwertigen Typ erfol-
gen. Gebrauchte Batterien sind nach Angaben des Her-
stellers zu entsorgen.
The battery must be fully charged before first use.
Warning: Before charging or using the battery pack, it is critical
that the safety information in this section be reviewed
and that all warnings are strictly followed.
Warning: TO PREVENT the battery from leaking acid, generating
heat or exploding, adhere to the precautions below.
•Caution! Danger of fire, explosion, leakage or other hazard
if a battery is incorrectly handled, charged, disposed of
or replaced.
• The battery incorporates built-in safety devices. To ensure
their proper function, do not disassemble or alter any parts of
the battery.
• Do not short-circuit the battery by directly connecting any of
the exposed terminals with metal objects such as wire. Do not
transport or store the battery together with metal objects
such as necklaces, hair pins, etc.
• Do not dispose of batteries in fire as they may explode or
release toxic materials and cause burns.
• Do not use or leave the battery near a heat source such as a
fire or heater.
• Do not immerse the battery in water.
• When charging, use the charging device specifically designed
for the battery.
• Do not pierce, strike, throw or step on the battery.
• Do not directly solder the battery.
• Do not connect the battery to an electrical outlet, vehicle
cigarette lighter, etc.
• Do not put battery into a microwave oven or pressurized
container.
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14 EP10 Hand-Held Computer & Accessories Regulatory & Warranty Guide
• Immediately remove the battery from the device or charger
and stop use if the battery gives off an odour, generates heat,
becomes discoloured or deformed, or in any way appears
abnormal during use.
• Do not continue charging the battery if it does not recharge
within the specified charge time.
• The battery may burst or ignite if the battery leaks. Always
ensure that it is away from any exposed flames.
• If leaking electrolyte sprays into your eyes, rinse them with
clean running water, and immediately seek medical attention.
• Do not store the battery in extremely high temperatures (e.g.,
a vehicle, strong direct sunlight, etc.). This may cause the bat-
tery to overheat or ignite, and it may also reduce the perform-
ance and service life of the battery.
• Do not use in areas where static electricity is greater than
what the manufacturer guarantees.
• Keep batteries out of reach of children.
• Do Not Operate In An Explosive Atmosphere! Operating Psion
equipment where explosive gas is present may result in an
explosion.
• Do not remove covers or open enclosures! To avoid injury, the
equipment covers and enclosures should only be removed by
qualified service personnel. Do not operate the equipment
without the covers and enclosures properly installed.
• Avoid dropping the hand-held or battery. If the computer or
the battery is dropped, especially on a hard surface, and the
operator suspects damage, have it checked by qualified
service personnel.
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EP10 Hand-Held Computer & Accessories Regulatory & Warranty Guide 15
4. Support Services & Worldwide
Offices
Psion provides a complete range of product support services to its
customers worldwide. These services include technical support and
product repairs.
4.1 Technical Support
For technical support in North America:
Call Toll free: +1 800 387 8898 Option 3, or
Direct Dial: +1 905 813 9900 Ext. 1999 Option 3.
For technical support outside of North America, please follow the
link for your region on the Psion Community Support website at:
http://community.psion.com/support
4.2 Product Repairs
For repair service in North America:
Call Toll free: +1 800 387 8898 Option 2, or
Direct Dial: +1 905 813 9900 Ext. 1999 Option 2.
For repair service outside of North America, please contact your
local office listed in the following document:
http://www.psion.com/documents/com/quickReferenceGuides/
Help_Desk_Contact_Numbers_A4.pdf
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16 EP10 Hand-Held Computer & Accessories Regulatory & Warranty Guide
4.3 Worldwide Offices
C
OMPANY
H
EADQUARTERS
Psion Inc.
2100 Meadowvale Boulevard
Mississauga, Ontario, Canada L5N 7J9
Tel: +1 905 813 9900
Fax: +1 905 812 6300
salescdn@psion.com
N
ORTH
A
MERICAN
H
EADQUARTERS
& U.S. S
ERVICE
C
ENTRE
Psion Corporation
3000 Kustom Drive
Hebron, Kentucky
USA 41048
Tel: +1 859 371 6006
Fax: +1 859 371 6422
E-mail: salesusa@psion.com
I
NTERNATIONAL
S
UBSIDIARIES
www.psion.com/us/about/contact_psion-offices.htm
Psion S.A. Psion Espana S.L.
La Duranne Plaza de la Pau, s/n Edificio 3, 2º
135 Rue Rene Descartes 08940 Cornella de Llobregat,
BP 421000 Barcelona, Spain
13591 Aix-En-Provence
Cedex 3; France
Tel: +33 4 42 90 88 09 +34 902 884 220
Fax: +33 4 42 90 88 88 +34 934 750 230
E-mail: tekeuro@psion.com ptxspain@psion.com
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