Samsung Electronics Co SMT395C GSM/WCDMA/LTE Tablet + BT/BLE, DTS/UNII a/b/g/n/ac, ANT+ and NFC User Manual A3LSMT395C Part2

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Document Description	[A3LSMT395C] User Manual_Part2
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Date Submitted	2017-10-24 00:00:00
Date Available	2018-04-22 00:00:00
Creation Date	2017-08-28 18:20:44
Document Lastmod	2017-09-29 10:01:55
Document Title	[A3LSMT395C] User Manual_Part2

Apps and features
Applying filters and other effects
On the preview screen, swipe to the left to open the list of filters and other effects. You can
apply a unique effect to your photos.
After selecting a filter or effect, tap the preview screen and take a photo.
To remove the applied filter or effect, open the filters and effects list and tap Remove effect.
This feature is only available in some shooting modes.
Rear camera preview
Filters and other effects
65
Apps and features
Basic shooting
Taking photos or recording videos
Tap the image on the preview screen where the camera should focus.
Tap
to take a photo or tap
to record a video.
Current mode
Make faces
appear brighter
and clearer.
Camera settings
Preview
thumbnail
Change the flash
setting.
Take a photo.
Record a video.
Switch between
the front and rear
cameras.
Shooting modes
Filter effects
• Spread two fingers apart on the screen to zoom in, and pinch to zoom out. Or, drag
on the zoom bar towards or .
• To adjust the brightness of photos or videos, tap the screen. When the adjustment bar
appears, drag on the adjustment bar towards or .
• To capture an image from the video while recording, tap
• To change the focus while recording a video, tap where you want to focus. To use auto
focus mode, tap .
• The preview screen may vary depending on the shooting mode and which camera
is being used.
• The camera automatically shuts off when unused.
• Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly in some modes that require high resolutions.
• The front camera features a wide-angle lens. Minor distortion may occur in wideangle photos or videos and does not indicate device performance problems.
66
Apps and features
Locking the focus (AF) and exposure (AE)
You can lock the focus or exposure on a selected area to prevent the camera from
automatically adjusting based on changes to the subjects or light sources.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and
exposure setting will be locked. The setting remains locked even after you take a photo.
This feature is available only in Auto mode.
Changing shooting modes
On the preview screen, swipe to the right to open the shooting modes list and select a mode.
• Auto: Take the best possible photos by setting the device to adjust the exposure and
colour of photos automatically.
• Pro: Adjust the exposure value, ISO sensitivity, and white balance manually while taking
photos.
• Panorama: Create a panorama by taking consecutive photos in either a horizontal or
vertical direction.
• Continuous shot: Take a series of photos of moving subjects.
• HDR (Rich tone): Take multiple shots in various exposures and combine them to create
soft and rich colours.
• Night: Take brighter and clearer photos in low-light without using the flash.
• Sports: Take a photo of fast-moving subjects.
• Sound & shot: Take a photo with sound.
• Animated GIF: Create an animated photo by taking a series of photos.
• Selfie: Take selfie shots and apply various effects, such as an airbrushed effect.
• Wide selfie: Take wide-angle selfie shots to fit more people into your photos.
Auto mode
Auto mode allows the camera to evaluate the surroundings and determine the ideal mode
for the photo.
On the shooting modes list, tap Auto.
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Apps and features
Pro mode
Take photos while manually adjusting various shooting options, such as exposure value and
ISO value.
On the shooting modes list, tap Pro. Select options and customise the settings, and then tap
to take a photo.
Available options
•
: Change the exposure value. This determines how much light the camera’s sensor
receives. For low-light situations, use a higher exposure.
•
: Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
•
: Select an appropriate white balance, so images have a true-to-life colour range. You
can set the colour temperature.
Panorama
Using panorama mode, take a series of photos and then stitch them together to create a wide
scene.
To get the best shots using panorama mode, follow these tips:
• Move the camera slowly in one direction.
• Keep the image within the frame on the camera’s viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
• Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
On the shooting modes list, tap Panorama.
Tap
and move the device slowly in one direction.
Tap
to stop taking photos.
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Apps and features
Continuous shot
Take a series of photos of moving subjects.
On the shooting mode list, tap Continuous shot.
Tap and hold
to take several photos continuously.
HDR (Rich tone)
Take photos with rich colours and reproduce details even in bright and dark areas.
On the shooting mode list, tap HDR (Rich tone).
This feature may not be available depending on the region or service provider.
Without effect
With effect
Night
Take a photo in low-light conditions, without using the flash.
On the shooting mode list, tap Night.
This feature may not be available depending on the region or service provider.
Sports
Take a photo of fast-moving subjects.
On the shooting mode list, tap Sports.
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Apps and features
Sound & shot
Take a photo with sound. The device identifies the photos with
in Gallery.
On the shooting modes list, tap Sound & shot.
Animated GIF
Create an animated photo from a series of photos.
On the shooting mode list, tap Animated GIF.
Selfie
Take self-portraits with the front camera. You can preview various beauty effects on the
screen.
On the preview screen, swipe upwards or downwards, or tap
camera for self-portraits.
On the shooting modes list, tap Selfie.
to switch to the front
Face the front camera lens.
When the device detects your face, show your palm to the front camera.
After recognising your palm, a countdown timer will appear. When the time is up, the
device will take a photo.
To use various shooting options for the front camera, tap
and then tap the switches to activate them.
70
→ Shooting methods,
Apps and features
Applying beauty effects
You can modify facial features, such as your skin tone or face shape, before taking selfportraits.
This feature is available only in Selfie mode.
On the preview screen, tap
Select the options below to apply beauty effects to your face on the preview screen and
take a photo of yourself.
• Skin Tone: Make your skin appear brighter and clearer.
• Slim Face: Adjust the face shape and make your face appear slimmer.
• Large Eyes: Make your eyes appear bigger.
Wide selfie
Take a wide self-portrait and include as many people in the photo as possible to avoid leaving
people out.
On the preview screen, swipe upwards or downwards, or tap
camera for self-portraits.
On the shooting modes list, tap Wide selfie.
to switch to the front
Face the front camera lens.
When the device detects your face, show your palm to the front camera.
After recognising your palm, a countdown timer will appear. When the time is up, the
device will take a photo.
To use various shooting options for the front camera, tap
and then tap the switches to activate them.
71
→ Shooting methods,
Apps and features
Slowly swivel the device left and then right or vice versa to take a wide self-portrait.
The device will take additional photos when the white frame moves to each end of the
viewfinder window.
• Make sure to keep the white frame inside the viewfinder window.
• The subjects should remain still while taking wide self-portraits.
• The top and bottom parts of the image displayed on the preview screen may be
cut out of the photo depending on the shooting conditions.
Camera settings
Quick settings
On the preview screen, use the following quick settings.
The available options may vary depending on the shooting mode and which camera
is being used.
•
: Select a metering method. This determines how light values are calculated.
Centre-weighted uses the light in the centre portion of the shot to calculate the
exposure of the shot. Spot uses the light in a concentrated centre area of the shot to
Matrix averages the entire scene.
calculate the exposure of the shot.
•
: Activate or deactivate the flash.
•
: Set the device to record sound before or after taking a photo.
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Apps and features
Camera settings
On the preview screen, tap
shooting mode.
. Some options may not be available depending on the
REAR CAMERA
• Picture size: Select a resolution for photos. Using a higher resolution will result in higher
quality photos, but they will take up more memory.
• Video size: Select a resolution for videos. Using a higher resolution will result in higher
quality videos, but they will take up more memory.
• Timer: Select the length of the delay before the camera automatically takes a photo.
FRONT CAMERA
• Picture size: Select a resolution for photos. Using a higher resolution will result in higher
quality photos, but they will take up more memory.
• Video size: Select a resolution for videos. Using a higher resolution will result in higher
quality videos, but they will take up more memory.
• Save pictures as previewed: Invert the image to create a mirror-image of the original
scene, when taking photos with the front camera.
• Shooting methods: Select shooting options to use.
• Timer: Select the length of the delay before the camera automatically takes a photo.
COMMON
• Full screen view (16:9): Set the device to preview photos or videos using the full screen
ratio.
• Grid lines: Display viewfinder guides to help composition when selecting subjects.
• Location tags: Attach a GPS location tag to the photo.
• GPS signal strength may decrease in locations where the signal is obstructed, such
as between buildings or in low-lying areas, or in poor weather conditions.
• Your location may appear on your photos when you upload them to the Internet.
To avoid this, deactivate the location tag setting.
• Review pictures: Set the device to show photos after capturing them.
• Storage location: Select the memory location for storage.
• Floating Camera button: Add a camera button that you can place anywhere on the
screen. This feature is available only in Auto and Selfie modes.
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Apps and features
• Volume key function: Set the device to use the Volume key to control the shutter or
zoom in or out.
• Reset settings: Reset the camera settings.
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album or create stories to share with others.
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Apps and features
Viewing images and videos
Viewing images
Launch the Gallery app and tap PICTURES.
Select an image.
Access additional options.
Add the image to favourites.
Modify the image.
Share the image with others.
Delete the image.
You can create a GIF animation or collage from multiple images. Tap → Animate or
Collage, and then select images. You can select up to six images for your collage.
Searching for images
Launch the Gallery app and tap to view images sorted by category, such as location,
people, documents, shooting mode, and more.
To search for images by entering keywords, tap the search field.
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Apps and features
Viewing videos
Launch the Gallery app and tap PICTURES.
Select a video to play. Video files show the
icon on the preview thumbnail.
Access additional
options.
Display your
videos.
Skip to the
previous video.
Tap and hold to
rewind.
Skip to the next
video. Tap and
hold to
fast-forward.
Rewind or
fast-forward by
dragging the bar.
Pause and resume
playback.
Lock the playback
screen.
Change screen
ratio.
Switch to the
pop-up video
player.
Create a GIF
animation.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
Viewing albums
You can view your images and videos sorted by folders or albums. The animations or collages
you have created will also be sorted in your folders on the albums list.
Launch the Gallery app, tap ALBUMS, and then select an album.
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Apps and features
Viewing stories
When you capture or save images and videos, the device will read their date and location
tags, sort the images and videos, and then create stories. To create stories automatically, you
must capture or save multiple images and videos.
Creating stories
Create stories with various themes.
Launch the Gallery app and tap STORIES.
Tap → Create story.
Tick images or videos to include in the story and tap DONE.
Enter a title for the story and tap CREATE.
To add images or videos to a story, select a story and tap ADD.
To remove images or videos from a story, select a story, tap → Edit, tick images or videos to
remove, and then tap → Remove from story.
Sharing stories
You can share stories with your contacts.
Launch the Gallery app and tap STORIES.
Select a story to share.
Tap INVITE, select contacts, and then tap DONE.
When your contacts accept the share request, the story will be shared and more images
and videos can be added to the story by your contacts.
• To use this feature, your phone number must be verified.
• You may incur additional charges when sharing files via the mobile network.
• If the recipients have not verified their phone numbers or if their devices do not
support the feature, a link to the files will be sent to them via text message. Link
recipients may not be able to use some features. The link will expire after a certain
period.
77
Apps and features
Deleting stories
Launch the Gallery app and tap STORIES.
Tap and hold a story to delete, and tap DELETE.
Syncing images and videos with Samsung Cloud
You can sync images and videos saved in Gallery with Samsung Cloud and access them from
other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
Refer to Samsung account for more information.
Launch the Gallery app, tap → Settings, and then tap the Samsung Cloud switch to
activate it. Images and videos captured on the device will be automatically saved to Samsung
Cloud.
Deleting images or videos
Deleting an image or a video
Select an image or a video and tap
at the bottom of the screen.
Deleting multiple images and videos
On the Gallery screen, tap and hold an image or a video to delete.
Tick the images or videos to delete.
Tap DELETE.
78
Apps and features
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
Some apps may not support this feature.
Split screen view
Tap
to open the list of recently used apps.
Swipe upwards or downwards and tap
on a recent app window.
The selected app will launch in the upper window.
In the lower window, swipe upwards or downwards to select another app to launch.
To launch apps not in the list of recently used apps, tap APP LIST and select an app.
79
Apps and features
Using additional options
Tap the bar between the app windows to access additional options.
Switch locations between
app windows.
Close the currently
selected app.
Switch the selected
window to a pop-up view.
Adjusting the window size
Drag the bar between the app windows up or down to adjust the size of the windows.
When you drag the bar between the app windows to the top or bottom edge of the screen,
the window will be maximised.
80
Apps and features
Minimising the split screen view
Press the Home key to minimise the split screen view. The icon will appear on the status
bar. The app in the lower window will close and the app in the upper window will remain
active in the minimised split screen view.
To close the minimised split screen view, open the notification panel and tap the
the Multi window notification.
icon on
Sharing text or images between windows
Drag and drop text or copied images from one window to another. Tap and hold an item in
the selected window and drag it to a location in another window.
Some apps may not support this feature.
81
Apps and features
Pop-up view
Tap
to open the list of recently used apps.
Swipe upwards or downwards, tap and hold an app window, and then drag it to Drop
here for pop-up view.
The app screen will appear in the pop-up view.
Minimise the window.
Close the app.
Maximise the window.
Moving pop-up windows
To move a pop-up window, tap the window’s toolbar and drag it to a new location.
82
Apps and features
Samsung Notes
Introduction
Create notes by entering text from the keyboard or by writing or drawing on the screen. You
can also insert images or voice recordings into your notes.
Creating notes
Launch the Samsung Notes app and tap ALL →
Select an input method from the toolbar at the top of the screen and compose a note.
Tap Pen to write or draw.
Tap Brush to paint with various brushes.
Tap Image to insert an image by selecting from Gallery or by taking a photo.
Tap Voice to record a voice recording and insert it into the note. Voice recording will start
immediately.
Enter text using the keyboard.
Write or draw with pens.
Insert a voice recording.
Paint with brushes.
Insert an image.
When you are finished composing the note, tap SAVE.
Deleting notes
Launch the Samsung Notes app, tap ALL, or tap COLLECTIONS, and then select a
category.
Tap and hold a note to delete.
To delete multiple notes, tick more notes to delete.
Tap DELETE.
83
Apps and features
Calendar
Introduction
Manage your schedule by entering upcoming events or tasks in your planner.
Creating events
Launch the Calendar app and tap
or double-tap a date.
If the date already has saved events or tasks in it, tap the date and tap
Enter event details.
Set a start and end date for the
event.
Enter a title.
Change the event's colour.
Select a calendar to use or sync
with.
Set an alarm.
Enter the location of the event.
Attach a map showing the
location of the event.
Add a note.
Add more details.
Tap SAVE to save the event.
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Apps and features
Creating tasks
Launch the Calendar app and tap VIEW → Tasks.
Tap
and enter task details.
Tap SAVE to save the task.
Syncing events and tasks with your accounts
Launch the Settings app, tap Cloud and accounts → Accounts, select an account service,
and then tap Calendar (Samsung account) or Sync Calendar.
To add accounts to sync with, launch the Calendar app and tap → Manage calendars →
Add account. Then, select an account to sync with and sign in. When an account is added, it
will appear on the list.
Samsung Flow
Introduction
Samsung Flow allows you to easily connect your tablet to your smartphone. You can share
contents between the connected devices.
Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow
is not installed, download it from Galaxy Apps or Play Store.
This feature is only available on some Samsung Android devices.
Connecting your tablet and smartphone
On your smartphone, launch Samsung Flow.
On your tablet, open the Samsung folder and launch the Samsung Flow app.
85
Apps and features
Tap SCAN FOR DEVICES.
Select your smartphone from the detected devices list, and then tap CONNECT.
My Files
Access and manage various files stored in the device.
Open the Samsung folder and launch the My Files app.
View files that are stored in each storage. You can also view files in your device or a memory
card by category.
To free up the device’s storage, tap → Get more space.
To search for files or folders, tap the search field, and then enter a keyword. Alternatively, tap
, and then speak a keyword.
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
ALARM
Launch the Clock app and tap ALARM.
Setting alarms
Tap
in the alarms list, set an alarm time, select the days on which the alarm will repeat, set
other various alarm options, and then tap SAVE.
To open the keypad to enter an alarm time, tap the time input field.
To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
Stopping alarms
Tap DISMISS to stop an alarm. If you have previously enabled the snooze option, tap
SNOOZE to repeat the alarm after a specified length of time.
86
Apps and features
Deleting alarms
Tap and hold an alarm, tick alarms to delete, and then tap DELETE.
WORLD CLOCK
Launch the Clock app and tap WORLD CLOCK.
Creating clocks
Tap
, enter a city name or select a city from the globe, and then tap ADD.
Deleting clocks
Tap and hold a clock, tick clocks to delete, and then tap DELETE.
STOPWATCH
Launch the Clock app and tap STOPWATCH.
Tap START to time an event.
To record lap times while timing an event, tap LAP.
Tap STOP to stop timing.
To restart the timing, tap RESUME.
To clear lap times, tap RESET.
TIMER
Launch the Clock app and tap TIMER.
Set the duration, and then tap START.
To open the keypad to enter the duration, tap the duration input field.
Tap DISMISS when the timer goes off.
87
Apps and features
Calculator
Perform simple or complex calculations.
Launch the Calculator app.
You can see the calculation history at the upper part of the screen.
To clear the history, tap CLEAR HISTORY.
To use the unit conversion tool, tap
or temperature, into other units.
. You can convert various values, such as area, length,
Game Launcher
Introduction
Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one
place for easy access. You can set the device to game mode to play games more easily.
Access additional options.
Add apps.
View a list of the most popular
games for Galaxy users.
Turn on or off the Game Tools
icon.
Change the performance
mode.
Open games with or without
sound.
88
Apps and features
Using Game Launcher
Launch the Settings app, tap Advanced features → Games, and then tap the Game
Launcher switch to activate it.
Game Launcher will be added to the Home screen or the Apps screen.
When you deactivate the feature, Game Launcher will be removed from the Home
screen and the Apps screen.
Launch the Game Launcher app.
Tap a game from the games list.
Games downloaded from Play Store and Galaxy Apps will be automatically shown
on the game launcher screen. If you cannot see your games, tap Add apps.
Removing a game from Game Launcher
Tap and hold a game and tap Remove.
Changing the performance mode
You can change the game performance mode.
Launch the Game Launcher app, tap Normal performance, and then tap the button
repeatedly to select the mode you want.
• Normal performance: Power saving mode or boost performance mode is not used.
• High performance: This improves system performance but it will increase the battery
power consumption.
• Save power: This decreases the battery power consumption but it will reduce the system
performance.
Battery power efficiency may vary by game.
89
Apps and features
Using Game Tools
You can set the Game Tools icon to be displayed as a floating icon on game screens.
Launch the Settings app, tap Advanced features → Games and tap the Game Tools switch
to activate it.
While playing a game, tap
To move the icon, tap
to display the game tools.
and drag it to a new location.
To hide the icon from the current game screen, tap and hold
of the screen.
and drag it to Hide at the top
To show the icon on the game screen again, open the notification panel and tap the Game
Tools notification.
Mute notification sounds and
display only notifications for
incoming calls and emergency
alerts.
Lock the Recents and Back
keys.
Dim and lock the game's
screen.
Game Tools icon
Capture screenshots.
Record your game session.
Access the Game Tools
settings.
Blocking notifications during games
→
Tap
to mute notification sounds and display only notifications for incoming calls
and emergency alerts, so that you can enjoy your games without being disturbed. If you
receive an incoming call, a small notification will appear at the top of the screen.
90
Apps and features
Sharing content
Share content by using various sharing options. The following actions are an example of
sharing images.
You may incur additional charges when sharing files via the mobile network.
Launch the Gallery app and select an image.
Tap
and select a sharing method, such as message and email.
When you have a communication or sharing history, the people you contacted
will appear on the sharing options panel. To directly share content with them via
the corresponding app, select a person’s icon. If the feature is not activated, launch
the Settings app, tap Advanced features, and then tap the Direct share switch to
activate it.
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Apps and features
Using additional features
• Link Sharing: Share large files. Upload files to the Samsung storage server and share
them with others via a Web link or a code. To use this feature, your phone number must
be verified.
• Transfer files to device: Share content with nearby devices via Wi-Fi Direct or Bluetooth.
The visibility settings must be activated on the devices.
• View content on TV (Smart View): View your device’s displayed content on a larger
screen via a wireless connection.
When the image is sent to the recipients’ devices, a notification will appear on their devices.
Tap the notification to view or download the image.
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps. Refer to Samsung account for more information.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labelled differently depending on the
region or service provider.
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
Maps
Find your location on the map, search the world map, and view location information for
various places around you.
Play Music
Discover, listen to, and share music on your device. You can upload music collections stored
on your device to the cloud and access them later.
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Apps and features
Play Movies & TV
Purchase or rent videos, such as movies and TV programmes, from Play Store.
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
YouTube
Watch or create videos and share them with others.
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
Google
Search quickly for items on the Internet or your device.
Duo
Make a simple video call.
93
Settings
Introduction
Customise settings for functions and apps. You can make your device more personalised by
configuring various setting options.
Launch the Settings app.
To search for settings by entering keywords, tap
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap Connections.
• Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to Wi-Fi for more information.
• Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. Refer to Bluetooth for more information.
• Tablet visibility: Allow other devices to find your device to share content with you. When
this feature is activated, your device will be visible to other devices when they search for
available devices using their Transfer files to device option.
• Data usage: Keep track of your data usage amount and customise the settings for the
limitation. Set the device to automatically disable the mobile data connection when the
amount of mobile data you have used reaches your specified limit.
• Flight mode: Set the device to disable all wireless functions on your device. You can use
only non-network services.
Make sure the device is turned off during takeoff and landing. After takeoff, you can
use the device in flight mode if allowed by aircraft personnel.
94
Settings
• Mobile hotspot and tethering: Use the device as a mobile hotspot to share the device’s
mobile data connection with other devices when the network connection is not
available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile hotspot
and tethering for more information.
• Mobile networks: Configure your mobile network settings.
• Location: Change settings for location information permissions.
• More connection settings: Customise settings to control other features. Refer to More
connection settings for more information.
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
Turn off Wi-Fi to save the battery when not in use.
Connecting to a Wi-Fi network
On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it.
Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon. Enter the password and tap
CONNECT.
• Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device connecting to the network automatically, select it from the list of networks
and tap FORGET.
• If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
95
Settings
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it.
Tap Wi-Fi Direct.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.
Sending and receiving data
You can share data, such as contacts or media files, with other devices. The following actions
are an example of sending an image to another device.
Launch the Gallery app and select an image.
Tap
→ Wi-Fi Direct and select a device to transfer the image to.
Accept the Wi-Fi Direct connection request on the other device.
If the devices are already connected, the image will be sent to the other device without
the connection request procedure.
Ending the device connection
On the Settings screen, tap Connections → Wi-Fi.
Tap Wi-Fi Direct.
The device displays the connected devices in the list.
Tap the device name to disconnect the devices.
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Settings
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
• Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
• Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
• Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
• Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the Bluetooth
feature.
Pairing with other Bluetooth devices
On the Settings screen, tap Connections → Bluetooth, and then tap the switch to
activate it.
The detected devices will be listed.
Select a device to pair with.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
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Settings
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
Launch the Gallery app and select an image.
Tap
→ Bluetooth, and then select a device to transfer the image to.
If your device has paired with the device before, tap the device name without confirming
the auto-generated passkey.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
Accept the Bluetooth connection request on the other device.
Unpairing Bluetooth devices
On the Settings screen, tap Connections → Bluetooth.
The device displays the paired devices in the list.
Tap
next to the device name to unpair.
Tap Unpair.
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Settings
Mobile hotspot and tethering
Use the device as a mobile hotspot to share the device’s mobile data connection with other
devices when the network connection is not available. Connections can be made via Wi-Fi,
USB, or Bluetooth.
On the Settings screen, tap Connections → Mobile hotspot and tethering.
You may incur additional charges when using this feature.
• Mobile hotspot: Use the mobile hotspot to share the device’s mobile data connection
with computers or other devices.
• Bluetooth tethering: Use Bluetooth tethering to share the device’s mobile data
connection with computers or other devices via Bluetooth.
• USB tethering: Use USB tethering to share the device’s mobile data connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
Using the mobile hotspot
Use your device as a mobile hotspot to share your device’s mobile data connection with other
devices.
On the Settings screen, tap Connections → Mobile hotspot and tethering → Mobile
hotspot.
Tap the switch to activate it.
The icon appears on the status bar. Other devices can find your device in the Wi-Fi
networks list.
To set a password for the mobile hotspot, tap → Configure Mobile hotspot and select
the level of security. Then, enter a password and tap SAVE.
On the other device’s screen, search for and select your device from the Wi-Fi networks
list.
On the connected device, use the device’s mobile data connection to access the Internet.
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Settings
More connection settings
Customise settings to control other features.
On the Settings screen, tap Connections → More connection settings.
• Nearby device scanning: Set the device to scan for nearby devices to connect to.
• Printing: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
• VPN: Set up and connect to virtual private networks (VPNs).
• Ethernet: The Ethernet option is available when an Ethernet adaptor is connected to the
device. Use this option to activate the Ethernet feature and configure network settings.
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
On the Settings screen, tap Connections → More connection settings → Printing →
DOWNLOAD PLUG-IN.
Search for a printer plug-in in Play Store.
Select a printer plug-in and install it.
Select the printer plug-in and tap the switch to activate it.
The device searches for printers that are connected to the same Wi-Fi network as your
device.
Select a printer to add.
To add printers manually, tap → Add printer.
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Settings
Printing content
While viewing content, such as images or documents, access the options list, tap Print →
→ All printers..., and then select a printer.
Printing methods may vary depending on the content type.
Sounds and vibration
Change settings for various sounds on the device.
On the Settings screen, tap Sounds and vibration.
• Sound mode: Set the device to use sound mode, vibration mode, or silent mode.
• Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls.
• Use Volume keys for media: Set the device to adjust the media volume level when you
press the Volume key.
• Volume: Adjust the volume level for call ringtones, music and videos, system sounds, and
notifications.
• Ringtone: Change the call ringtone.
• Vibration pattern: Select a vibration pattern.
• Notification sounds: Change the notification sound settings for each app.
• Do not disturb: Set the device to mute incoming calls, notification sounds, and media,
except for allowed exceptions.
• Touch sounds: Set the device to sound when you select an app or option on the
touchscreen.
• Screen lock sounds: Set the device to sound when you lock or unlock the touchscreen.
• Charging sound: Set the device to sound when it is connected to a charger.
• Dialling keypad tones: Set the device to sound when you tap the buttons on the keypad.
• Keyboard sound: Set the device to sound when a key is touched.
• Sound quality and effects: Configure additional sound settings.
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Settings
• Separate app sound: Set the device to play media sound from a specific app on the
connected Bluetooth speaker or headset separate from the sound of other apps. For
example, you can listen to the Navigation app through your device’s speaker while
listening to playback from the Music app through the vehicle’s Bluetooth speaker.
Notifications
Change the notification settings for each app.
On the Settings screen, tap Notifications.
To customise notification settings, tap ADVANCED and select an app.
• Allow notifications: Allow notifications from the selected app.
• Show silently: Set the device to mute notification sounds and hide notification previews.
• On lock screen: Show or hide notifications from the selected app when the device is
locked.
• Set as priority: Display notifications at the top of the notification panel and include them
in the allowed list when Do not disturb is activated.
Display
Options
Change the display and the Home screen settings.
On the Settings screen, tap Display.
• Brightness: Adjust the brightness of the display.
• Outdoor mode: Activate outdoor mode to make the display easier to see in bright
conditions.
• Blue light filter: Activate the blue light filter and change the filter settings. Refer to Blue
light filter for more information.
• Screen zoom and font: Change the screen zoom setting or font size and style.
• Home screen: Change the size of the grid to display more or fewer items on the Home
screen and more.
• Icon frames: Set whether to display shaded backgrounds to make icons stand out.
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Settings
• Status bar: Customise the settings for displaying notifications or indicators on the status
bar.
• Screen timeout: Set the length of time the device waits before turning off the display’s
backlight.
• Screensaver: Set the device to launch a screensaver when the device is charging.
Blue light filter
Reduce eye strain by limiting the amount of blue light emitted by the screen.
While you are watching HDR videos from HDR-exclusive video services, the blue light
filter will not be applied.
On the Settings screen, tap Display → Blue light filter, and then tap the Turn on now
switch to activate it.
Drag the adjustment bar to adjust the filter’s opacity.
To set the schedule to apply the blue light filter to the screen, tap the Turn on as
scheduled switch to activate it and select an option.
• Sunset to sunrise: Set the device to apply the blue light filter at night and turn it off in
the morning, based on your current location.
• Custom schedule: Set a specific time to apply the blue light filter.
Wallpaper
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap Wallpaper.
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Settings
Advanced features
Activate advanced features and change the settings that control them.
On the Settings screen, tap Advanced features.
Excessive shaking or impact to the device may cause unintended input for some
features.
• Accessories: Change the accessory settings.
• Games: Activate the Game Launcher. Refer to Game Launcher for more information.
• Caller ID and spam protection: Set the device to identify unsaved phone numbers when
you receive incoming calls or messages. You can also set it to display your information
on the other party’s device when you make a call or send a message, even if they do not
have your phone number saved to their device.
This feature may not be available depending on the region or service provider.
• Multi window: Select a Multi window launch method.
• Palm swipe to capture: Set the device to capture a screenshot when you swipe your
hand to the left or right across the screen. You can view the captured images in Gallery.
It is not possible to capture a screenshot while using some apps and features.
• Smart alert: Set the device to alert you if you have missed calls or new messages when
you pick up the device.
This feature may not work if the screen is turned on or the device is not on a flat
surface.
• Easy mute: Set the device to mute incoming calls or alarms by using palm motions.
• Swipe to call or send messages: Set the device to make a call or send a message when
you swipe to the right or left on a contact or a phone number.
• Direct share: Set the device to display the people you contacted on the sharing options
panel to allow you to share content directly.
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Settings
Device maintenance
The device maintenance feature provides an overview of the status of your device’s battery,
storage, memory, and system security. The device maintenance feature allows you to easily
optimise your device and ultra data saving mode helps you manage your mobile data usage.
Battery
Ultra data saving
Storage
Device security
Memory
Using the quick optimisation feature
On the Settings screen, tap Device maintenance → FIX NOW or OPTIMISE NOW.
The quick optimisation feature improves device performance through the following actions.
• Clearing some memory.
• Deleting unnecessary files and closing apps running in the background.
• Managing abnormal battery usage.
• Scanning for crashed apps and malware.
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Settings
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap Device maintenance → Battery.
• The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
• You cannot receive notifications from apps that use power saving mode.
Power saving mode
• MID: Activate power saving mode to extend the battery’s usage time.
• MAX: In maximum power saving mode, the device decreases battery consumption
by applying the dark theme and limiting the apps and features available. Network
connections, except for the mobile network, will be deactivated.
Managing the battery
You can save battery power by preventing apps that are running in the background from
using battery power when they are not being used. Tick apps from the apps list and tap SAVE
POWER. Also, tap → Advanced settings and set the App power monitor options.
Storage
Check the status of the used and available memory.
On the Settings screen, tap Device maintenance → Storage.
• The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the
memory. The available capacity may change when you update the device.
• You can view the available capacity of the internal memory in the Specification
section for your device on the Samsung website.
Managing the memory
To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that
you do not use any more, select a category under USER DATA. Then, tick items to select and
tap DELETE or UNINSTALL.
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Settings
Memory
On the Settings screen, tap Device maintenance → Memory.
To speed up your device by reducing the amount of memory you are using, tick apps from
the apps list, and tap CLEAN NOW.
Device security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap Device maintenance → Device security → SCAN TABLET.
Ultra data saving
Monitor and reduce your mobile data usage by preventing background apps from using the
mobile data connection. You can also use the data compression feature to compress Internet
data, such as images, videos, and webpages, accessed via the mobile network.
• This feature may not be available depending on the region or service provider.
• Some webpages or content may not be available when this feature is activated,
depending on the service provider or the mobile network conditions.
On the Settings screen, tap Device maintenance → Ultra data saving, and then tap the
switch to activate it.
View the amount of data
used and saved for the set
monitoring period.
Activate the Opera Max data
compression feature to
compress Internet data when
using the mobile network.
Select apps that are allowed
to use the mobile data
connection in the
background.
You can change the data usage monitoring period. On the Settings screen, tap
Connections → Data usage → Billing cycle and data warning.
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Settings
Apps
Manage the device’s apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap Apps.
Lock screen and security
Options
Change the settings for securing the device and the SIM or USIM card.
On the Settings screen, tap Lock screen and security.
The available options may vary depending on the screen lock method selected.
• Screen lock type: Change the screen lock method.
• Smart Lock: Set the device to automatically unlock itself in certain situations.
• Secure lock settings: Change screen lock settings for the selected lock method.
• Information and FaceWidgets: Change the settings of the items displayed on the screen
when it is off or locked.
• Notifications: Set whether or not to show notification content on the locked screen and
select which notifications to display.
• App shortcuts: Select apps to display shortcuts to them on the locked screen.
• Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My
Mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
• Unknown sources: Set the device to allow the installation of apps from unknown
sources.
• Secure Folder: Create a secure folder to protect your private content and apps from
others. Refer to Secure Folder for more information.
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Settings
• Secure startup: Protect your device by setting it to require a screen unlock code when
turning on the device. You must enter the unlock code to start the device and receive
messages and notifications.
• Encrypt SD card: Set the device to encrypt files on a memory card.
If you reset your device to the factory defaults with this setting enabled, the device
will not be able to read your encrypted files. Disable this setting before resetting the
device.
• Other security settings: Configure additional security settings.
Secure Folder
Secure Folder protects your private content and apps, such as photos and notes, from being
accessed by others. You can keep your private content and apps secure even when the device
is unlocked.
Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be
transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi
Direct. Attempting to customise the operating system or modifying software will
cause Secure Folder to be automatically locked and inaccessible. Before saving data in
Secure Folder, make sure to back up a copy of the data in another secure location.
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Settings
Setting up Secure Folder
Launch the Secure Folder app.
Alternatively, launch the Settings app and tap Lock screen and security → Secure
Folder.
Tap START.
Tap SIGN IN and sign in to your Samsung account.
Select a lock method to use for Secure Folder and follow the on-screen instructions to
complete the setup.
To change the name or icon colour of Secure Folder, tap Secure Folder → →
Customise icon.
• When you launch the Secure Folder app, you must unlock the app using your
preset lock method.
• If you forget your Secure Folder unlock code, you can reset it using your Samsung
account. Tap the reset button that appears when an incorrect unlock code is
entered, and enter your Samsung account password.
Setting auto lock for Secure Folder
Set the device to automatically lock Secure Folder when it is not being used.
Launch the Secure Folder app and tap → Settings → Auto lock Secure Folder.
Select a lock option.
To manually lock your Secure Folder, tap Lock.
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Settings
Moving content to Secure Folder
Move content, such as photos and contacts, to Secure Folder. The following actions are an
example of moving an image from the default storage to Secure Folder.
Launch the Secure Folder app and tap Add files.
Tap Images, tick images to move, and then tap DONE.
Tap MOVE.
The selected items will be deleted from the original folder and moved to Secure Folder.
To copy items, tap COPY.
The method for moving content may vary depending on the content type.
Moving content from Secure Folder
Move content from Secure Folder to the corresponding app in the default storage. The
following actions are an example of moving an image from Secure Folder to the default
storage.
Launch the Secure Folder app and tap Gallery.
Select an image.
Tap → Move out of Secure Folder.
The selected items will be moved to Gallery in the default storage.
Adding apps
Add an app to use in Secure Folder.
Launch the Secure Folder app and tap Add apps.
Tick one or more apps installed on the device and tap ADD.
To install apps from Play Store or Galaxy Apps, tap DOWNLOAD FROM PLAY STORE or
DOWNLOAD FROM GALAXY APPS.
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Settings
Removing apps from Secure Folder
Tap Edit apps, tick apps, and then tap Uninstall.
Adding accounts
Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure
Folder.
Launch the Secure Folder app and tap → Settings → General management →
Accounts → Add account.
Select an account service.
Follow the on-screen instructions to complete the account setup.
Hiding Secure Folder
You can hide the Secure Folder shortcut from the Apps screen.
Launch the Secure Folder app, tap → Settings, and then tap the Show Secure Folder
switch to deactivate it.
Alternatively, drag the status bar downwards to open the notification panel. Then, swipe
downwards on the notification panel and tap Secure Folder to deactivate the feature.
Backing up and restoring Secure Folder
Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account
and restore them later.
Backing up data
Launch the Secure Folder app and tap → Settings → Backup and restore.
Tap Add account and register and sign in to your Samsung account.
Tap Back up Secure Folder data.
Tick items you want to back up and tap BACK UP NOW.
Data will be backed up to Samsung Cloud.
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Settings
Restoring data
Launch the Secure Folder app and tap → Settings → Backup and restore.
Tap Restore.
Select a device and the data types you want to restore and tap RESTORE NOW.
Backed up data will be restored to your device.
Uninstalling Secure Folder
You can uninstall Secure Folder, including the content and apps in it.
Launch the Secure Folder app and tap → Settings → General management → Uninstall.
To back up content before uninstalling Secure Folder, tick Move media files out of Secure
Folder and tap UNINSTALL. To access data backed from Secure Folder, open the Samsung
folder, launch the My Files app, and then tap Internal storage → Secure Folder.
Notes saved in Samsung Notes will not be backed up.
Cloud and accounts
Options
Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and
manage accounts, such as your Samsung account or Google account.
On the Settings screen, tap Cloud and accounts.
Regularly back up your data to a safe location, such as Samsung Cloud or a computer,
so that you can restore it if the data is corrupted or lost due to an unintended factory
data reset.
• Samsung Cloud: Manage the content that you want to store securely in Samsung Cloud.
Check the usage status of your Samsung Cloud storage, and sync, back up, and restore
your data. Refer to Samsung Cloud for more information.
• My Profile: Manage your personal information and Samsung account details.
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Settings
• Accounts: Add your Samsung and Google accounts, or other accounts, to sync with.
• Users: Set up additional user accounts for other users to use the device with personalised
settings, such as email accounts, wallpaper preferences, and more. Refer to Users for
more information.
• Backup and restore: Keep your personal information, app data, and settings safe on your
device. You can back up your sensitive information and access it later. You must sign in to
your Google or Samsung account to back up or restore data. Refer to Backup and restore
for more information.
Users
Set up additional user accounts for other users to use the device with personalised settings,
such as email accounts, wallpaper preferences, and more. Following types of user accounts
are available:
• Owner: The owner account is created only when setting up the device for the first
time, and cannot be created more than one. This account has full control of the device
including user account management. You can add or delete user accounts only when
using this account.
• Guest: This account allows guests to access the device. Information and data used during
a guest session is temporarily stored. Each time you use this account, you are asked
whether to continue the previous guest session or reset it.
• User: This account allows users to access their own apps and content, and customise the
device settings that affect all accounts.
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Settings
Adding users
On the Settings screen, tap Cloud and accounts → Users.
Tap Add user → OK → SET UP NOW.
The device will switch to a new user account and the default locked screen will appear on
the screen.
Unlock the device and follow the on-screen instructions to complete the account setup.
Switching users
Tap the user account icon at the top of the locked screen or the notification panel, and then
select an account to switch to.
Locked screen
Notification panel
Managing users
When using the owner account, you can delete accounts or change account settings.
To delete a user account, tap
next to the account and then tap Delete user.
To change an account’s settings, tap
next to an account.
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Settings
Backup and restore
Keep your personal information, app data, and settings safe on your device. You can back up
your sensitive information and access it later. You must sign in to your Google or Samsung
account to back up or restore data.
Using a Samsung account
On the Settings screen, tap Cloud and accounts → Backup and restore → Backup settings
for the Samsung account, tap the switches next to the items you want to back up to activate
them, and then tap BACK UP NOW.
Data will be backed up to Samsung Cloud. Refer to Samsung Cloud for more information.
To set the device to automatically back up data, tap the AUTO BACK UP switch to activate it.
To restore backup data from Samsung Cloud using a Samsung account, tap Restore. Select a
device and the data types you want to restore and tap RESTORE NOW. The selected data will
be restored to your device.
Using a Google account
On the Settings screen, tap Cloud and accounts → Backup and restore and tap the Back
up my data switch for the Google account to activate it. Tap Backup account and select an
account as the backup account.
To restore data using a Google account, tap the Automatic restore switch to activate it. When
you reinstall apps, backed up settings and data will be restored.
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Settings
Google
Configure settings for some features provided by Google.
On the Settings screen, tap Google.
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap Accessibility.
• Vision: Customise the settings to improve accessibility for visually impaired users.
• Hearing: Customise the settings to improve accessibility for users with hearing
impairment.
• Dexterity and interaction: Customise the settings to improve accessibility for users who
have reduced dexterity.
• Text-to-speech: Change the text-to-speech settings.
• Direction lock: Change the directional combination settings for unlocking the screen.
• Direct access: Set the device to open selected accessibility menus when you press the
Home key three times quickly.
• Notification reminder: Set the device to alert you to notifications that you have not
checked at the interval.
• Answering and ending calls: Change the method of answering or ending calls.
• Single tap mode: Set the device to control incoming calls or notifications by tapping the
button instead of dragging it.
• SERVICES: View accessibility services installed on the device.
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Settings
General management
Customise your device’s system settings or reset the device.
On the Settings screen, tap General management.
• Language and input: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language. Refer to Adding device languages for more information.
• Date and time: Access and alter the following settings to control how the device displays
the time and date.
If the battery remains fully discharged or removed from the device, the time and date
is reset.
• Report diagnostic information: Set the device to automatically send the device’s
diagnostic and usage information to Samsung.
• Marketing information: Set whether to receive Samsung marketing information, such as
special offers, membership benefits, and newsletters.
• Reset: Reset your device’s settings or perform a factory data reset. You can reset all your
settings and network settings. You can also set the device to restart at a preset time for
device optimisation.
Adding device languages
You can add languages to use on your device.
On the Settings screen, tap General management → Language and input → Language
→ Add language.
To view all the languages that can be added, tap → All languages.
Select a language to add.
To set the selected language as the default language, tap SET AS DEFAULT. To keep the
current language setting, tap KEEP CURRENT.
The selected language will be added to your languages list. If you changed the default
language, the selected language will be added to the top of the list.
To change the default language from your languages list, drag next to a language and
move it to the top of the list. Then, tap DONE. If an app does not support the default
language, the next supported language in the list will be used.
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Settings
Software update
Update your device’s software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap Software update.
If emergency software updates are released for your device’s security and to block
new types of security threats, they will be installed automatically without your
agreement.
• Download updates manually: Check for and install updates manually.
• Download updates automatically: Set the device to download updates automatically
when connected to a Wi-Fi network.
• Scheduled software updates: Set the device to install downloaded updates at a
specified time.
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For security updates for your model, visit security.samsungmobile.com.
The website supports only some languages.
User manual
View help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap User manual.
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Settings
About tablet
Access your device’s information.
On the Settings screen, tap About tablet.
• My phone number: View your phone number.
• Status: View various device information, such as the SIM card status, Wi-Fi MAC address,
and serial number.
• Legal information: View legal information related to the device, such as safety
information and the open source licence.
• Device name: View and edit the name that will be displayed when connecting your
device with other devices via Bluetooth, Wi-Fi Direct, and other methods.
• Model number: View the device’s model number.
• Software information: View the device’s software information, such as its operating
system version and firmware version.
• Battery information: View the device’s battery status and information.
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Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
• Password: When the device lock feature is enabled, you must enter the password you set
for the device.
• PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
• PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
• PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
• When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
• You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
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Appendix
The touchscreen responds slowly or improperly
• If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
• If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
• The touchscreen may malfunction in humid conditions or when exposed to water.
• Restart your device to clear any temporary software bugs.
• Ensure that your device software is updated to the latest version.
• If the touchscreen is scratched or damaged, visit a Samsung Service Centre.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Centre.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the Settings app and tap General management → Reset → Factory data reset →
RESET → DELETE ALL. Before performing the factory data reset, remember to make backup
copies of all important data stored in the device.
If you registered a Google account to the device, you must sign in to the same Google
account after resetting the device.
122
Appendix
Calls are not connected
• Ensure that you have accessed the right cellular network.
• Ensure that you have not set call barring for the phone number you are dialling.
• Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
• Ensure that you are not covering the built-in microphone.
• Ensure that the microphone is close to your mouth.
• If using an earphone, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
• Ensure that you are not blocking the device’s internal antenna.
• When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
• When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Charge the battery.
The battery does not charge properly (For Samsung-approved
chargers)
• Ensure that the charger is connected properly.
• Visit a Samsung Service Centre and have the battery replaced.
123
Appendix
The battery depletes faster than when first purchased
• When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
• Battery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
• The battery is consumable and the useful charge will get shorter over time.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
• Charge the battery.
• Free some memory by transferring files to a computer or deleting files from your device.
• Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
• The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
• If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
• Free some memory by transferring files to a computer or deleting files from your device.
• Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate licence or key to play the file.
• Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
• Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
124
Appendix
• Your device supports multimedia files that are authorised by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Another Bluetooth device is not located
• Ensure that the Bluetooth wireless feature is activated on your device.
• Ensure that the Bluetooth wireless feature is activated on the device you wish to connect
to.
• Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
If the tips above do not solve the problem, contact a Samsung Service Centre.
A connection is not established when you connect the device to a
computer
• Ensure that the USB cable you are using is compatible with your device.
• Ensure that you have the proper driver installed and updated on your computer.
• If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
• This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
• Over time, friction between parts may cause this gap to expand slightly.
125
Appendix
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the device maintenance or manually delete
unused apps or files to free up storage space.
The Apps button does not appear on the Home screen
Without using the Apps button, you can open the Apps screen by swiping upwards or
downwards on the Home screen. To return to the Home screen, swipe upwards or downwards
on the Apps screen. To display the Apps button at the bottom of the Home screen, launch the
Settings app and tap Display → Home screen → Apps button → Show Apps button →
APPLY.
The screen brightness adjustment bar does not appear on the
notification panel
Open the notification panel by dragging the status bar downwards, and then drag the
next to the brightness adjustment bar and tap the
notification panel downwards. Tap
Show control on top switch to activate it.
Samsung Cloud does not work
• Ensure that you are connected to a network properly.
• During a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.
126
Health and safety information
Exposure to Radio Frequency (RF) Signals
Your wireless device is a radio transmitter and receiver.
It is designed and manufactured not to exceed the
exposure limits for radio frequency (RF) energy set by
the Federal Communications Commission (FCC) of the
U.S. government. These FCC exposure limits are derived
from the recommendations of two expert organizations,
the National Counsel on Radiation Protection and
Measurement (NCRP) and the Institute of Electrical
and Electronics Engineers (IEEE). In both cases, the
engineering experts drawn from industry, government,
requires wireless devices to comply with a safety limit
of 1.6 watts per kilogram (1.6 W/kg). The FCC exposure
limit incorporates a substantial margin of safety to give
additional protection to the public and to account for
any variations in measurements.
For typical operations, this model has been
tested and meets the FCC exposure guidelines.
SAR tests are conducted using recommended operating
positions accepted by the FCC with the device
SAR information on this and other models can
be viewed on-line at http://www.fcc.gov/oet/ea/fccid/.
This site uses the FCC ID number A3LSMT395C.
tested frequency bands. Although the SAR is determined
of the device while operating can be well below the
maximum value. This is because the device is designed
to operate at multiple power levels so as to use only the
power required to reach the network. In general, the
closer you are to a wireless base station antenna, the
lower the power output.
Operating Environment
Remember to follow any special regulations in force in
any area and always switch your device
forbidden to use it, or when it may cause interference or
danger. When connecting the device or any accessory to
another device, read its user’s guide for detailed safety
instructions. Do not connect incompatible products.
You can check the FCC ID on the battery compartment.
Once you have the FCC ID number for a particular device,
follow the instructions on the website and it should
provide values for typical or maximum SAR for
a particular device
SAR information can also be obtained at www.fcc.gov/
cgb/sar.
Before a new model device is available for sale to the
The exposure limit set by the FCC for wireless mobile
devices employs a unit of measurement known as the
the rate of absorption of RF energy by the human body
expressed in units of watts per kilogram (W/kg). The FCC
it does not exceed the exposure limit established by
the FCC. Tests for each model are performed in
positions and locations (e.g. near the body) as required
by the FCC.
48
FCC Notice and Cautions
FCC Notice
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
The device may cause TV or radio interference if used in close proximity to
receiving equipment. The FCC can require you to stop using the device if such
interference cannot be eliminated. Vehicles using petroleum gas (such as
propane or butane) must comply with the National Fire Protection Standard
(NFPA-58). For a copy of this standard, contact the National Fire Protection
Association, One Battery march Park, Quincy, MA 02269, Attn: Publication Sales
Division.
Cautions
Changes or modifications made in the radio device, not expressly approved by
Samsung, will void the user’s authority to operate the equipment.
The use of any unauthorized accessories may be dangerous and void the device
warranty if said accessories cause damage or a defect to the device. Although
your device is quite sturdy, it is a complex piece of equipment and can be broken.
Avoid dropping, hitting, bending or sitting on it.
This device is capable of operating in 802.11a/n/ac mode. For 802.11a/n/ac devices operating in the
frequency range of 5.15 - 5.25 GHz, they are restricted for indoor operations to reduce any
potential harmful interference for Mobile Satellite Services (MSS) in the US.
WIFI Access
Points that are capable of allowing your device to operate in 802.11a/n/ac mode (5.15 - 5.25 GHz
band) are optimized for indoor use only. If your WIFI network is capable of operating in this
mode, please restrict your WIFI use indoors to not violate federal regulations to protect
Mobile Satellite Services.
Copyright
Copyright © 2017 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
• SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
• Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.
• All other trademarks and copyrights are the property of their respective owners.
About HEVC Advance
THIS PRODUCT IS SOLD WITH A LIMITED LICENCE AND IS AUTHORISED TO BE USED ONLY
IN CONNECTION WITH HEVC CONTENT THAT MEETS EACH OF THE THREE FOLLOWING
QUALIFICATIONS: (1) HEVC CONTENT ONLY FOR PERSONAL USE; (2) HEVC CONTENT THAT IS
NOT OFFERED FOR SALE; AND (3) HEVC CONTENT THAT IS CREATED BY THE OWNER OF THE
PRODUCT.
THIS PRODUCT MAY NOT BE USED IN CONNECTION WITH HEVC ENCODED CONTENT
CREATED BY A THIRD PARTY, WHICH THE USER HAS ORDERED OR PURCHASED FROM A THIRD
PARTY, UNLESS THE USER IS SEPARATELY GRANTED RIGHTS TO USE THE PRODUCT WITH SUCH
CONTENT BY A LICENSED SELLER OF THE CONTENT.
YOUR USE OF THIS PRODUCT IN CONNECTION WITH HEVC ENCODED CONTENT IS DEEMED
ACCEPTANCE OF THE LIMITED AUTHORITY TO USE AS NOTED ABOVE.

---

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