Samsung Sph L710Rwbspr Information Booklet

: Samsung Samsung-Sph-L710Rwbspr-Information-Booklet-732474 samsung-sph-l710rwbspr-information-booklet-732474 samsung pdf

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Important Information

for the Samsung Galaxy S® III

Important Health and Safety Information – page 7

Manufacturer’s Warranty – page 43

General Terms and Conditions of Service – page 63

Important Message from Sprint – page 98

SPT L710TriBand IIB_.indd 1 5/16/2014 12:12:53 PM

Note: This product contains chemicals

known to the State of California to

cause cancer and reproductive

toxicity.

Intellectual Property

All Intellectual Property, as deined below,

owned by or which is otherwise the

property of Samsung or its respective

suppliers relating to the SAMSUNG Phone,

including but not limited to, accessories,

parts, or software relating there to (the

“Phone System”), is proprietary to Samsung

and protected under federal laws, state

laws, and international treaty provisions.

Intellectual Property includes, but is

not limited to, inventions (patentable or

unpatentable), patents, trade secrets,

copyrights, software, computer programs,

and related documentation and other

works of authorship. You may not infringe

or otherwise violate the rights secured by

the Intellectual Property. Moreover, you

agree that you will not (and will not attempt

to) modify, prepare derivative works of,

reverse engineer, decompile, disassemble,

or otherwise attempt to create source code

from the software. No title to or ownership

in the Intellectual Property is transferred to

you. All applicable rights of the Intellectual

Property shall remain with SAMSUNG and

its suppliers.

Open Source Software

Some software components of this product

incorporate source code covered under

GNU General Public License (GPL), GNU

Lesser General Public License (LGPL),

OpenSSL License, BSD License and other

open source licenses. To obtain the source

code covered under the open source

licenses, please visit:

http://opensource.samsung.com.

Disclaimer of Warranties;

Exclusion of Liability

EXCEPT AS SET FORTH IN THE EXPRESS

WARRANTY CONTAINED ON THE

WARRANTY PAGE ENCLOSED WITH THE

PRODUCT, THE PURCHASER TAKES THE

PRODUCT “AS IS”, AND SAMSUNG MAKES

NO EXPRESS OR IMPLIED WARRANTY OF

ANY KIND WHATSOEVER WITH RESPECT

TO THE PRODUCT, INCLUDING BUT NOT

LIMITED TO THE MERCHANTABILITY OF

THE PRODUCT OR ITS FITNESS FOR ANY

PARTICULAR PURPOSE OR USE; THE

DESIGN, CONDITION OR QUALITY OF

THE PRODUCT; THE PERFORMANCE OF

THE PRODUCT; THE WORKMANSHIP OF

THE PRODUCT OR THE COMPONENTS

CONTAINED THEREIN; OR COMPLIANCE OF

THE PRODUCT WITH THE REQUIREMENTS

OF ANY LAW, RULE, SPECIFICATION

OR CONTRACT PERTAINING THERETO.

NOTHING CONTAINED IN THE INSTRUCTION

MANUAL SHALL BE CONSTRUED TO CREATE

AN EXPRESS OR IMPLIED WARRANTY OF

ANY KIND WHATSOEVER WITH RESPECT

TO THE PRODUCT. IN ADDITION, SAMSUNG

SHALL NOT BE LIABLE FOR ANY DAMAGES

OF ANY KIND RESULTING FROM THE

PURCHASE OR USE OF THE PRODUCT

OR ARISING FROM THE BREACH OF

THE EXPRESS WARRANTY, INCLUDING

INCIDENTAL, SPECIAL OR CONSEQUENTIAL

DAMAGES, OR LOSS OF ANTICIPATED

PROFITS OR BENEFITS.

Modiication of Software

SAMSUNG IS NOT LIABLE FOR

PERFORMANCE ISSUES OR

INCOMPATIBILITIES CAUSED BY YOUR

EDITING OF REGISTRY SETTINGS, OR YOUR

MODIFICATION OF OPERATING SYSTEM

SOFTWARE.

2 3

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PARTICULAR PURPOSE, INTEROPERABILITY

OR NON-INFRINGEMENT, WITH RESPECT

TO INFORMATION TECHNOLOGY

SECURITY PROTECTION, SAFE™ DEVICES

AND APPLICATIONS TESTED WITH SAFE™

DEVICES. IN NO EVENT SHALL THE

SAMSUNG ENTITIES BE LIABLE FOR ANY

DIRECT, INDIRECT, INCIDENTAL, PUNITIVE,

OR CONSEQUENTIAL DAMAGES OF ANY

KIND WHATSOEVER WITH RESPECT TO

INFORMATION TECHNOLOGY SECURITY

PROTECTION, SAFE™ DEVICES OR

APPLICATIONS TESTED WITH SAFE™

DEVICES. In addition, information

technology security protection will be

affected by features or functionality

associated with, among other things the

e-mail platform, master data management,

and virtual private network solutions

selected by the software provider, solution

provider or user. Choice of an e-mail,

master data management, and virtual

private network solution is at the sole

discretion of the software provider, solution

provider or user and any associated

effect on information technology security

protection is solely the responsibility of

the software provider, solution provider

or user. For complete statement of limited

warranty, please refer to www.samsung.

com/us/safe, available on the web and

where Samsung smartphone and Galaxy

Tab™ devices are sold. [101212]

USING CUSTOM OPERATING SYSTEM

SOFTWARE MAY CAUSE YOUR DEVICE AND

APPLICATIONS TO WORK IMPROPERLY.

YOUR CARRIER MAY NOT PERMIT USERS TO

DOWNLOAD CERTAIN SOFTWARE, SUCH AS

CUSTOM OS.

SAFE™ (Samsung Approved

For Enterprise)

SAFE™: “SAFE™” (Samsung for Enterprise)

is a mark for a Samsung device which

has been tested against Samsung’s

own internal criteria for interoperability

with certain third party security-related

solutions for MDM and VPN. The testing

includes ield testing with local network

connection and menu tree testing which

tests functionality of the solutions in

conjunction with the Samsung device.

During the testing, the device is tested with

the security solutions to see if the solutions

work with the device as described by the

third party security solution providers.

The testing, for example, includes ield

testing with local network connection and

menutree testing which tests functionality

of the solutions in conjunction with the

Samsung device. For more information

about Samsung’s SAFE™ program, please

refer to www.samsung.com/us/safe.

Disclaimer of Warranties: EXCEPT AS

OTHERWISE PROVIDED IN THEIR STANDARD

END USER LICENSE AND WARRANTY, TO THE

FULL EXTENT PERMITTED BY LAW SAMSUNG

ELECTRONICS CO., LTD., SAMSUNG

TELECOMMUNICATIONS AMERICA, LLC,

AND THEIR AFFILIATES (COLLECTIVELY

REFERRED TO HEREIN AS THE “SAMSUNG

ENTITIES”) EXPRESSLY DISCLAIM ANY

AND ALL WARRANTIES, EXPRESS OR

IMPLIED, INCLUDING ANY WARRANTY OF

MERCHANTABILITY, FITNESS FOR A

4 5

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Samsung Telecommunications

America (STA), LLC

Headquarters:

1301 E. Lookout Drive

Richardson, TX 75082

Customer Care Center:

1000 Klein Rd.

Plano, TX 75074

Toll Free Tel: 1.888.987.HELP (4357)

Internet Address:

www.samsung.com

©2014 Samsung Telecommunications

America, LLC. Samsung is a registered

trademark of Samsung Electronics Co., Ltd.

Do you have questions about your

Samsung Mobile Device?

For 24 hour information and assistance, we

offer a new FAQ/ARS System (Automated

Response System) at:

www.samsung.com/us/support

Important Health and

Safety Information

This section outlines the safety precautions

associated with using your phone. The

terms “mobile device” or “cell phone” are

used in this section to refer to your phone.

Read this information before using your

mobile device.

This device is capable of operating in Wi-Fi™

mode in the 2.4 and 5 GHz bands. The FCC

requires that devices operating within 5.15-

5.25 GHz may only be used indoors, not

outside, in order to avoid interference with

Mobile Satellite Services (MSS). Therefore,

this device is restricted from being used

outdoors when operating in frequencies

between 5.15-5.25 GHz.

Exposure to Radio Frequency

(RF) Signals

The U.S. Food and Drug Administration

(FDA) has published information for

consumers relating to Radio Frequency

(RF) exposure from wireless phones. The

FDA publication includes the following

information:

Do cell phones pose a health hazard?

Many people are concerned that cell phone

radiation will cause cancer or other serious

health hazards. The weight of scientiic

evidence has not linked cell phones with

any health problems.

Cell phones emit low levels of Radio

Frequency (RF) energy. Over the past 15

years, scientists have conducted hundreds

of studies looking at the biological effects

of the radio frequency energy emitted by

cell phones. While some researchers have

6 Important Health and Safety Information 7

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Two areas of the body, the eyes and the

testes, are particularly vulnerable to RF

heating because there is relatively little

blood low in them to carry away excess

heat.

Research Results to Date: Is there a

connection between RF and certain

health problems?

The results of most studies conducted

to date say no. In addition, attempts to

replicate and conirm the few studies that

have shown a connection have failed.

The scientiic community at large therefore

believes that the weight of scientiic

evidence does not show an association

between exposure to Radio Frequency

(RF) from cell phones and adverse health

outcomes. Still the scientiic community

has supported additional research to

address gaps in knowledge. Some of these

studies are described below.

Interphone Study

Interphone is a large international study

designed to determine whether cell

phones increase the risk of head and

neck cancer. A report published in the

International Journal of Epidemiology

(June, 2010) compared cell phone usage for

more than 5,000 people with brain tumors

(glioma and meningioma) and a similar

number of healthy controls.

Results of this study did NOT show that cell

phones caused brain cancer. In this study,

most people had no increased risk of brain

cancer from using cell phones. For people

with the heaviest use of cell phones (an

average of more than ½ hour per day, every

day, for over 10 years) the study suggested

a slight increase in brain cancer. However,

the authors determined that biases

and errors prevented any conclusions

being drawn from this data. Additional

Important Health and Safety Information 9

reported biological changes associated

with RF energy, these studies have

failed to be replicated. The majority of

studies published have failed to show an

association between exposure to radio

frequency from a cell phone and health

problems.

The low levels of RF cell phones emit while

in use are in the microwave frequency

range. They also emit RF at substantially

reduced time intervals when in the stand-

by mode. Whereas high levels of RF can

produce health effects (by heating tissue),

exposure to low level RF that does not

produce heating effects causes no known

adverse health effects.

The biological effects of radio frequency

energy should not be confused

with the effects from other types of

electromagnetic energy.

Very high levels of electromagnetic energy,

such as is found in X-rays and gamma rays,

can ionize biological tissues. Ionization is a

process where electrons are stripped away

from their normal locations in atoms and

molecules. It can permanently damage

biological tissues including DNA, the

genetic material.

The energy levels associated with radio

frequency energy, including both radio

waves and microwaves, are not great

enough to cause ionization of atoms and

molecules. Therefore, RF energy is a type

of non-ionizing radiation. Other types of

non-ionizing radiation include visible light,

infrared radiation (heat), and other forms

of electromagnetic radiation with relatively

low frequencies.

While RF energy does not ionize particles,

large amounts can increase body

temperatures and cause tissue damage.

8 Important Health and Safety Information

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The National Cancer Institute (NCI) actively

follows cancer statistics in the United

States to detect any change in rates of new

cases for brain cancer. If cell phones play

a role in risk for brain cancer, rates should

go up, because heavy cell phone use has

been common for quite some time in the

U.S. Between 1987 and 2005, the overall

age-adjusted incidence of brain cancer did

not increase. Additional information about

SEER can be found at

http://seer.cancer.gov/.

Cell Phone Industry Actions

Although the existing scientiic data do

not justify FDA regulatory actions, the FDA

has urged the cell phone industry to take a

number of steps, including the following:

• Support-needed research on possible

biological effects of RF for the type of

signal emitted by cell phones;

• Design cell phones in a way that

minimizes any RF exposure to the user;

and

• Cooperate in providing users of cell

phones with the current information

on cell phone use and human health

concerns.

The FDA also is working with voluntary

standard-setting bodies such as the

Institute of Electrical and Electronics

Engineers (IEEE), the International

Commission on Non-Ionizing Radiation

Protection (ICNIRP), and others to

assure that safety standards continue to

adequately protect the public.

Reducing Exposure: Hands-Free Kits and

Other Accessories

Steps to Reduce Exposure to Radio

Frequency Energy

Important Health and Safety Information 11

information about Interphone can be found

at:

www.iarc.fr/en/media-centre/pr/2010/

pdfs/pr200_E.pdf

Interphone is the largest cell phone study

to date, but it did not answer all questions

about cell phone safety. Additional

research is being conducted around the

world, and the FDA continues to monitor

developments in this ield.

International Cohort Study on Mobile

Phone Users (COSMOS)

The COSMOS study aims to conduct long-

term health monitoring of a large group of

people to determine if there are any health

issues linked to long-term exposure to radio

frequency energy from cell phone use. The

COSMOS study will follow approximately

300,000 adult cell phone users in Europe

for 20 to 30 years. Additional information

about the COSMOS study can be found at:

www.ukcosmos.org/index.html

Risk of Brain Cancer from Exposure to

Radio Frequency Fields in Childhood and

Adolescence (MOBI-KIDS)

MOBI-KIDS is an international study

investigating the relationship between

exposure to radio frequency energy from

communication technologies including

cell phones and brain cancer in young

people. This is an international multi-center

study involving 14 European and non-

European countries. Additional information

about MOBI-KIDS can be found at:

www.creal.cat/programes-recerca/en_

projectes-creal/view.php?ID=39

Surveillance, Epidemiology, and End

Results (SEER) Program of the National

Cancer Institute

10 Important Health and Safety Information

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Cell Phone Accessories that Claim to

Shield the Head from RF Radiation

Because there are no known risks from

exposure to RF emissions from cell

phones, there is no reason to believe that

accessories which claim to shield the head

from those emissions reduce risks. Some

products that claim to shield the user from

RF absorption use special phone cases,

while others involve nothing more than a

metallic accessory attached to the phone.

Studies have shown that these products

generally do not work as advertised. Unlike

“hands-free” kits, these so-called “shields”

may interfere with proper operation of the

phone. The phone may be forced to boost

its power to compensate, leading to an

increase in RF absorption.

Children and Cell Phones

The scientiic evidence does not show a

danger to any users of cell phones from

RF exposure, including children and

teenagers. The steps adults can take to

reduce RF exposure apply to children and

teenagers as well.

• Reduce the amount of time spent on the

cell phone;

• Use speaker mode or a headset to place

more distance between the head and the

cell phone.

Some groups sponsored by other national

governments have advised that children

be discouraged from using cell phones

at all. For example, The Stewart Report

from the United Kingdom made such a

recommendation in December 2000.

In this report, a group of independent

experts noted that no evidence exists that

Important Health and Safety Information 13

If there is a risk from being exposed to radio

frequency energy (RF) from cell phones -

and at this point we do not know that there

is - it is probably very small. But, if you are

concerned about avoiding even potential

risks, you can take a few simple steps to

minimize your RF exposure.

• Reduce the amount of time spent using

your cell phone;

• Use speaker mode or a headset to place

more distance between your head and

the cell phone.

Hands-Free Kits

Hands-free kits may include audio or

Bluetooth® headsets and various types of

body-worn accessories such as belt-clips

and holsters. Combinations of these can be

used to reduce RF energy absorption from

cell phones.

Headsets can substantially reduce

exposure because the phone is held

away from the head in the user’s hand

or in approved body-worn accessories.

Cell phones marketed in the U.S. are

required to meet RF exposure compliance

requirements when used against the head

and against the body.

Because there are no known risks from

exposure to RF emissions from cell phones,

there is no reason to believe that hands-free

kits reduce risks. Hands-free kits can be

used for convenience and comfort. They

are also required by law in many states if

you want to use your phone while driving.

12 Important Health and Safety Information

SPT L710TriBand IIB_.indd 12-13 5/16/2014 12:12:53 PM

Speciic Absorption Rate (SAR)

Certiication Information

Your wireless phone is a radio transmitter

and receiver. It is designed and

manufactured not to exceed the exposure

limits for Radio Frequency (RF) energy

set by the Federal Communications

Commission (FCC) of the U.S. Government.

These FCC RF exposure limits are derived

from the recommendations of two expert

organizations: the National Council on

Radiation Protection and Measurement

(NCRP) and the Institute of Electrical and

Electronics Engineers (IEEE). In both cases,

the recommendations were developed by

scientiic and engineering experts drawn

from industry, government, and academia

after extensive reviews of the scientiic

literature related to the biological effects of

RF energy.

The RF exposure limit set by the FCC for

wireless mobile phones employs a unit

of measurement known as the Speciic

Absorption Rate (SAR). The SAR is a

measure of the rate of absorption of RF

energy by the human body expressed in

units of watts per kilogram (W/kg). The FCC

requires wireless phones to comply with a

safety limit of 1.6 watts per kilogram (1.6 W/

kg).

The FCC SAR limit incorporates a

substantial margin of safety to give

additional protection to the public

and to account for any variations in

measurements.

SAR tests are conducted using standard

operating positions accepted by the FCC

with the phone transmitting at its highest

certiied power level in all tested frequency

bands. Although the SAR is determined at

the highest certiied power level, the actual

Important Health and Safety Information 15

using a cell phone causes brain tumors or

other ill effects. Their recommendation

to limit cell phone use by children was

strictly precautionary; it was not based on

scientiic evidence that any health hazard

exists.

Additional information on the safety of RF

exposures from various sources can be

obtained from the following organizations

(updated 10/1/2010):

• FCC RF Safety Program:

www.fcc.gov/oet/rfsafety/

• Environmental Protection Agency (EPA):

www.epa.gov/radtown/wireless-tech.

html

• Occupational Safety and Health

Administration (OSHA):

www.osha.gov/SLTC/

radiofrequencyradiation/

(Note: This web address is case sensitive.)

• National Institute for Occupational Safety

and Health (NIOSH):

www.cdc.gov/niosh/

• World Health Organization (WHO):

www.who.int/peh-emf/en/

• International Commission on Non-

Ionizing Radiation Protection:

www.icnirp.de

• Health Protection Agency:

www.hpa.org.uk/Topics/Radiation/

• US Food and Drug Administration:

www.fda.gov/Radiation-EmittingProducts/

RadiationEmittingProductsandProcedures/

HomeBusinessandEntertainment/

CellPhones/default.htm

14 Important Health and Safety Information

SPT L710TriBand IIB_.indd 14-15 5/16/2014 12:12:53 PM

information that pertains to a particular

model phone, this site uses the phone

FCC ID number which is usually printed

somewhere on the case of the phone.

Sometimes it may be necessary to remove

the battery pack to ind the number. Once

you have the FCC ID number for a particular

phone, follow the instructions on the

website and it should provide values for

typical or maximum SAR for a particular

phone. Additional SAR information can also

be obtained at:

www.fcc.gov/encyclopedia/speciic-

absorption-rate-sar-cellular-telephones

FCC Part 15 Information to User

Pursuant to part 15.21 of the FCC Rules,

you are cautioned that changes or

modiications not expressly approved

by Samsung could void your authority to

operate the device.

This device complies with part 15 of the

FCC Rules. Operation is subject to the

following two conditions: (1) This device

may not cause harmful interference, and (2)

this device must accept any interference

received, including interference that may

cause undesired operation.

Note: This equipment has been tested and

found to comply with the limits for a Class

B digital device, pursuant to part 15 of the

FCC Rules. These limits are designed to

provide reasonable protection against

harmful interference in a residential

installation. This equipment generates,

uses and can radiate radio frequency

energy and, if not installed and used in

accordance with the instructions, may

cause harmful interference to radio

communications.

However, there is no guarantee that

interference will not occur in a particular

Important Health and Safety Information 17

SAR level of the phone while operating can

be well below the maximum reported value.

This is because the phone is designed to

operate at multiple power levels so as to

use only the power required to reach the

network. In general, the closer you are to a

wireless base station antenna, the lower the

power output of the phone.

Before a new model phone is available for

sale to the public, it must be tested and

certiied to the FCC that it does not exceed

the SAR limit established by the FCC. Tests

for each model phone are performed in

positions and locations (e.g. at the ear and

worn on the body) as required by the FCC.

For body-worn operation, this phone has

been tested and meets FCC RF exposure

guidelines when used with an accessory

that contains no metal and that positions

the mobile device a minimum of 1.0 cm

from the body.

Use of other accessories may not ensure

compliance with FCC RF exposure

guidelines. The FCC has granted an

Equipment Authorization for this mobile

device with all reported SAR levels

evaluated as in compliance with the FCC RF

exposure guidelines.

The maximum SAR values for this model

phone as reported to the FCC are:

Simultaneous Transmission Head:

0.96 W/Kg

Simultaneous Transmission Body:

1.39 W/Kg

The SAR information for this device can also

be found on Samsung’s website:

www.samsung.com/sar

SAR information on this and other model

phones can be accessed online on the

FCC’s website through http://transition.

fcc.gov/oet/rfsafety/sar.html. To ind

16 Important Health and Safety Information

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Smart Practices While Driving

On the Road - Off the Phone

The primary responsibility of every driver is

the safe operation of his or her vehicle.

Responsible drivers understand that no

secondary task should be performed while

driving whether it be eating, drinking,

talking to passengers, or talking on a

mobile phone - unless the driver has

assessed the driving conditions and is

conident that the secondary task will not

interfere with their primary responsibility.

Do not engage in any activity while driving

a moving vehicle which may cause you to

take your eyes off the road or become so

absorbed in the activity that your ability to

concentrate on the act of driving becomes

impaired. Samsung is committed to

promoting responsible driving and giving

drivers the tools they need to understand

and address distractions.

Check the laws and regulations on the use

of mobile devices and their accessories

in the areas where you drive. Always obey

them. The use of these devices may be

prohibited or restricted in certain areas.

For example, only hands-free use may be

permitted in certain areas.

Before answering calls, consider your

circumstances. Let the call go to voicemail

when driving conditions require.

Remember, driving comes irst, not the call!

If you consider a call necessary and

appropriate, follow these tips:

• Use a hands-free device;

• Secure your phone within easy reach;

• Place calls when you are not moving;

• Plan calls when your car will be stationary;

• Do not engage in stressful or emotional

conversations;

Important Health and Safety Information 19

installation. If this equipment does cause

harmful interference to radio or television

reception, which can be determined

by turning the equipment off and on,

the user is encouraged to try to correct

the interference by one or more of the

following measures:

• Reorient or relocate the receiving

antenna.

• Increase the separation between the

equipment and receiver.

• Connect the equipment into an outlet on

a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced

radio/TV technician for help.

Commercial Mobile Alerting

System (“CMAS”)

This device is also designed to receive

CMAS alerts, known as Personal Localized

Alerting Network (“PLAN”) alerts. If your

wireless provider has chosen to participate

in CMAS/PLAN, alerts may be available

while in the provider’s coverage area. If you

travel outside your provider’s coverage

area, alerts may not be available. For more

information, please contact your wireless

provider.

18 Important Health and Safety Information

SPT L710TriBand IIB_.indd 18-19 5/16/2014 12:12:53 PM

• Do not disassemble, crush, puncture,

shred, or otherwise attempt to change

the form of your battery. Do not put a

high degree of pressure on the battery.

This can cause leakage or an internal

short-circuit, resulting in overheating.

• Do not let the phone or battery come in

contact with liquids. Liquids can get into

the phone’s circuits, leading to corrosion.

Even when the phone appears to be dry

and appears to operate normally, the

circuitry could slowly corrode and pose a

safety hazard. If the phone and/or battery

get wet, have them checked by your

service provider or contact Samsung,

even if they appear to be working

properly.

• Do not place your battery in or near

a heat source. Excessive heating can

damage the phone or the battery and

could cause the phone or the battery

to explode. Do not dry a wet or damp

battery with an appliance or heat source

such as a microwave oven, hair dryer,

iron, or radiator. Avoid leaving your phone

in your car in high temperatures.

• Caution: Some applications or

prolonged usage may increase device

temperature. Prolonged skin contact

with a device that is hot to the touch may

produce skin discomfort or redness, or

low-temperature burns. If the device

feels hot to the touch, discontinue use

and close all applications or turn off

the device until it cools. Always ensure

that the phone has adequate ventilation

and air low. Covering the device with

bedding, your body, thick clothing or any

other materials that signiicantly affect air

low may affect the performance of the

phone and poses a possible risk of ire or

Important Health and Safety Information 21

• Let the person with whom you are

speaking know that you are driving and

will suspend the call if necessary;

• Do not take notes or look up phone

numbers while driving;

Notice regarding legal restrictions on

mounting this device in an automobile:

Laws in some states may prohibit mounting

this device on or near the windshield of

an automobile. In other states, the law

may permit mounting this device only in

speciic locations in the automobile. Be

sure to consult the state and local laws

or ordinances where you drive before

mounting this device in an automobile.

Failure to comply with these restrictions

could result in ines, penalties, or other

damages.

Never mount this device in a manner that

will obstruct the driver’s clear view of the

street and trafic.

Never use wireless data services such as

text messaging, Web browsing, or e-mail

while operating a vehicle.

Never watch videos, such as a movie or

clip, or play video games while operating

a vehicle.

For more information, go to:

www.ctia.org

Battery Use and Safety

Important: Handle and store batteries

properly to avoid injury or

damage. Most battery issues

arise from improper handling of

batteries and, particularly, from

the continued use of damaged

batteries.

20 Important Health and Safety Information

SPT L710TriBand IIB_.indd 20-21 5/16/2014 12:12:53 PM

WARNING!

Use of a non-Samsung-approved

battery or charger may present a risk

of ire, explosion, leakage, or other

hazard. Samsung’s warranty does not

cover damage to the phone caused by

nonSamsung-approved batteries and/or

chargers.

• Do not use incompatible cell phone

batteries and chargers. Some websites

and second-hand dealers not associated

with reputable manufacturers and

carriers, might be selling incompatible

or even counterfeit batteries and

chargers. Consumers should purchase

manufacturer or carrier-recommended

products and accessories. If unsure

about whether a replacement battery

or charger is compatible, contact the

manufacturer of the battery or charger.

• Misuse or use of incompatible phones,

batteries, and charging devices could

result in damage to the equipment and a

possible risk of ire, explosion, or leakage,

leading to serious injuries, damages to

your phone, or other serious hazard.

Samsung Mobile Products

and Recycling

Samsung cares for the environment and

encourages its customers to recycle

Samsung mobile devices and genuine

Samsung accessories.

Proper disposal of your mobile device and

its battery is not only important for safety,

it beneits the environment. Batteries must

be recycled or disposed of properly.

Recycling programs for your mobile device,

batteries, and accessories may not be

available in your area.

Important Health and Safety Information 23

explosion, which could lead to serious

bodily injuries or damage to property.

• Do not dispose of the phone or the

battery in a ire. The phone or the battery

may explode when overheated.

• Do not handle a damaged or leaking

battery. Do not let leaking battery luid

come in contact with your eyes, skin

or clothing. For safe disposal options,

contact your nearest Samsung-

authorized service center.

• Avoid dropping the cell phone. Dropping

the phone or the battery, especially on

a hard surface, can potentially cause

damage to the phone and battery. If you

suspect damage to the phone or battery,

take it to a service center for inspection.

• Never use any charger or battery that is

damaged in any way.

• Do not allow the battery to touch metal

objects. Accidental short-circuiting

can occur when a metallic object (coin,

key, jewelry, clip, or pen) causes a direct

connection between the + and - terminals

of the battery (metal strips on the

battery), for example when you carry a

spare battery in a pocket or bag. Short-

circuiting the terminals may damage the

battery or the object causing the short-

circuiting.

Important: Use only Samsung-approved

batteries, and recharge your

battery only with Samsung-

approved chargers which are

speciically designed for your

phone.

22 Important Health and Safety Information

SPT L710TriBand IIB_.indd 22-23 5/16/2014 12:12:53 PM

Or call, (877) 278-0799.

Follow local regulations regarding disposal

of mobile devices and batteries

Dispose of your mobile device and

batteries in accordance with local

regulations. In some areas, the disposal of

these items in household or business trash

may be prohibited. Help us protect the

environment - recycle!

Never dispose of batteries in a ire because

they may explode.

UL Certiied Travel Charger

The Travel Charger for this phone has met

applicable UL safety requirements. Please

adhere to the following safety instructions

per UL guidelines:

FAILURE TO FOLLOW THE INSTRUCTIONS

OUTLINED MAY LEAD TO SERIOUS

PERSONAL INJURY AND POSSIBLE

PROPERTY DAMAGE.

IMPORTANT SAFETY INSTRUCTIONS - SAVE

THESE INSTRUCTIONS.

DANGER - TO REDUCE THE RISK OF FIRE OR

ELECTRIC SHOCK, CAREFULLY FOLLOW

THESE INSTRUCTIONS.

FOR CONNECTION TO A SUPPLY NOT IN

NORTH AMERICA, USE AN ATTACHMENT

PLUG ADAPTOR OF THE PROPER

CONFIGURATION FOR THE POWER OUTLET.

THIS POWER UNIT IS INTENDED TO BE

CORRECTLY ORIENTED IN A VERTICAL OR

HORIZONTAL OR FLOOR MOUNT POSITION.

Display / Touch-Screen

Please note the following information when

using your mobile device:

Important Health and Safety Information 25

We’ve made it easy for you to recycle your

old Samsung mobile device by working

with respected take-back companies in

every state in the country.

Drop It Off

You can drop off your Samsung-branded

mobile device and batteries for recycling at

one of our numerous Samsung Recycling

DirectSM locations. A list of these locations

may be found at:

http://pages.samsung.com/us/

recyclingdirect/usactivities_environment_

samsungrecyclingdirect_locations.jsp

Samsung-branded devices and batteries

will be accepted at these locations for no

fee.

Consumers may also recycle their used

mobile device or batteries at many retail or

carrier-provided locations where mobile

devices and batteries are sold. Additional

information regarding speciic locations

may be found at:

www.epa.gov/epawaste/partnerships/plu-

gin/cellphone/index.htm or at http://www.

call2recycle.org/

Mail It In

The Samsung Mobile Take-Back Program

will provide Samsung customers with a free

recycling mailing label. Just go to

http://fun.samsungmobileusa.com/

recycling/index.jsp and follow the

instructions to print out a free pre-paid

postage label and then send your old

mobile device or battery to the address

listed, via U.S. Mail, for recycling.

Dispose of unwanted electronics through

an approved recycler.

To ind the nearest recycling location, go to

our website:

www.samsung.com/recyclingdirect

24 Important Health and Safety Information

SPT L710TriBand IIB_.indd 24-25 5/16/2014 12:12:53 PM

Your Location

Location-based information includes

information that can be used to determine

the approximate location of a mobile

device. Mobile devices which are

connected to a wireless network transmit

location-based information. Additionally, if

you use applications that require location-

based information (e.g. driving directions),

such applications transmit location-

based information. The location-based

information may be shared with third-

parties, including your wireless service

provider, applications providers, Samsung,

and other third-parties providing services.

Use of AGPS in Emergency Calls

When you make an emergency call,

the cellular network may activate AGPS

technology in your mobile device to tell the

emergency responders your approximate

location.

AGPS has limitations and might not work in

your area. Therefore:

• Always tell the emergency responder

your location to the best of your ability;

and

• Remain on the mobile device for as long

as the emergency responder instructs

you.

Important Health and Safety Information 27

WARNING REGARDING DISPLAY

The display on your mobile device is made

of glass or acrylic and could break if your

mobile device is dropped or if it receives

signiicant impact. Do not use if screen is

broken or cracked as this could cause injury

to you.

WARRANTY DISCLAIMER: PROPER USE OF

A TOUCH-SCREEN MOBILE DEVICE

If your mobile device has a touch-screen

display, please note that a touch-screen

responds best to a light touch from the pad

of your inger or a non-metallic stylus. Using

excessive force or a metallic object when

pressing on the touch-screen may damage

the tempered glass surface and void the

warranty. For more information, please refer

to the “Standard Limited Warranty”.

GPS & AGPS

Certain Samsung mobile devices can use a

Global Positioning System (GPS) signal for

location-based applications. A GPS uses

satellites controlled by the U.S. Government

that are subject to changes implemented

in accordance with the Department of

Defense policy and the 2008 Federal

Radio navigation Plan (FRP). Changes may

affect the performance of location-based

technology on your mobile device.

Certain Samsung mobile devices can

also use an Assisted Global Positioning

System (AGPS), which obtains information

from the cellular network to improve GPS

performance. AGPS uses your wireless

service provider’s network and therefore

airtime, data charges, and/or additional

charges may apply in accordance with your

service plan. Contact your wireless service

provider for details.

26 Important Health and Safety Information

SPT L710TriBand IIB_.indd 26-27 5/16/2014 12:12:53 PM

Emergency calls may not be possible on all

wireless mobile device networks or when

certain network services and/or mobile

device features are in use. Check with local

service providers. If certain features are in

use (call blocking, for example), you may

irst need to deactivate those features

before you can make an emergency

call. Consult your User Manual and your

local cellular service provider. When

making an emergency call, remember

to give all the necessary information as

accurately as possible. Remember that

your mobile device may be the only means

of communication at the scene of an

accident; do not cut off the call until given

permission to do so.

To make an emergency call:

1. Press and tap Phone.

2. Tap the keys for the the emergency

number for your present location (for

example, 911 or other oicial

emergency number). Emergency

numbers vary by location.

3. Tap to dial the number.

If certain features are in use (call blocking,

for example), you may irst need to

deactivate those features before you can

make an emergency call. Consult your

User Manual and your local cellular service

provider. When making an emergency

call, remember to give all the necessary

information as accurately as possible.

Remember that your mobile device may be

the only means of communication at the

scene of an accident; do not cut off the call

until given permission to do so.

Important Health and Safety Information 29

Navigation

Maps, directions, and other navigation-

data, including data relating to your

current location, may contain inaccurate

or incomplete data, and circumstances

can and do change over time. In some

areas, complete information may not be

available. Therefore, you should always

visually conirm that the navigational

instructions are consistent with what

you see before following them. All users

should pay attention to road conditions,

closures, trafic, and all other factors that

may impact safe driving or walking. Always

obey posted road signs.

Emergency Calls

This mobile device, like any wireless mobile

device, operates using radio signals,

wireless and landline networks, as well as

user-programmed functions, which cannot

guarantee connection in all conditions,

areas, or circumstances.

Therefore, you should never rely solely on

any wireless mobile device for essential

communications (medical emergencies,

for example). Before traveling in remote or

underdeveloped areas, plan an alternate

method of contacting emergency services

personnel. Remember, to make or receive

any calls, the mobile device must be

switched on and in a service area with

adequate signal strength.

28 Important Health and Safety Information

SPT L710TriBand IIB_.indd 28-29 5/16/2014 12:12:54 PM

Cleaning solutions

Do not use harsh chemicals, cleaning

solvents, or strong detergents to clean

the mobile device. Wipe it with a soft cloth

slightly dampened in a mild soap-and-

water solution. If the mobile device has a

retractable camera lens, do not use soap

and water to clean the lens. Use a blower or

brush or lens cleaning paper dampened in

a lens cleaning solution.

Shock or vibration

Do not drop, knock, or shake the mobile

device. Rough handling can break internal

circuit boards.

Paint

Do not paint the mobile device. Paint

can clog the device’s moving parts or

ventilation openings and prevent proper

operation.

Responsible Listening

Caution: Avoid potential hearing loss.

Damage to hearing occurs when a person is

exposed to loud sounds over time. The risk

of hearing loss increases as sound is played

louder and for longer durations. Prolonged

exposure to loud sounds (including music)

is the most common cause of preventable

hearing loss. Some scientiic research

suggests that using portable audio devices,

such as portable music players and cell

phones, at high volume settings for long

durations may lead to permanent noise-

induced hearing loss.

This includes the use of headphones

(including headsets, earbuds, and

Bluetooth® or other wireless devices).

Exposure to very loud sound has also been

associated in some studies with tinnitus

(a ringing in the ear), hypersensitivity to

sound, and distorted hearing. Individual

Important Health and Safety Information 31

Care and Maintenance

Your mobile device is a product of superior

design and craftsmanship and should be

treated with care. The suggestions below

will help you fulill any warranty obligations

and allow you to enjoy this product for

many years:

Keep your Samsung Mobile Device

away from:

Liquids of any kind

Keep the mobile device dry. Precipitation,

humidity, and liquids contain minerals

that will corrode electronic circuits. If

the mobile device does get wet, do not

accelerate drying with the use of an oven,

microwave, or dryer, because this may

damage the mobile device and could cause

a ire or explosion.

Do not use the mobile device with a wet

hand. Doing so may cause an electric shock

to you or damage to the mobile device.

Extreme heat or cold

Avoid temperatures below 0°C / 32°F or

above 45°C / 113°F.

Microwaves

Do not try to dry your mobile device in a

microwave oven. Doing so may cause a ire

or explosion.

Dust and dirt

Do not expose your mobile device to dust,

dirt, or sand.

30 Important Health and Safety Information

SPT L710TriBand IIB_.indd 30-31 5/16/2014 12:12:54 PM

• Limit the amount of time you listen. As the

volume increases, less time is required

before you hearing could be affected.

• Avoid using headphones after exposure

to extremely loud noises, such as rock

concerts, that might cause temporary

hearing loss. Temporary hearing loss

might cause unsafe volumes to sound

normal.

• Do not listen at any volume that causes

you discomfort. If you experience ringing

in your ears, hear mufled speech, or

experience any temporary hearing

dificulty after listening to your portable

audio device, discontinue use and

consult your doctor.

You can obtain additional information on

this subject from the following sources:

American Academy of Audiology

11730 Plaza American Drive, Suite 300

Reston, VA 20190

Voice: (800) 222-2336

Email: info@audiology.org

Internet:

www.audiology.org/Pages/default.aspx

National Institute on Deafness and Other

Communication Disorders

National Institutes of Health

31 Center Drive, MSC 2320

Bethesda, MD 20892-2320

Email: nidcdinfo@nih.gov

Internet:

www.nidcd.nih.gov/

Important Health and Safety Information 33

susceptibility to noise-induced hearing

loss and potential hearing problem

varies. Additionally, the amount of sound

produced by a portable audio device varies

depending on the nature of the sound,

the device settings, and the headphones

that are used. As a result, there is no single

volume setting that is appropriate for

everyone or for every combination of

sound, settings, and equipment.

You should follow some common sense

recommendations when using any

portable audio device:

• Always turn the volume down before

plugging the earphones into an audio

source.

• Set the volume in a quiet environment

and select the lowest volume at which

you can hear adequately.

• Be aware that you can adapt to higher

volume settings over time, not realizing

that the higher volume may be harmful to

your hearing.

• When using headphones, turn the

volume down if you cannot hear the

people speaking near you or if the person

sitting next to you can hear what you are

listening to.

• Do not turn the volume up to block out

noisy surroundings. If you choose to

listen to your portable device in a noisy

environment, use noise-cancelling

headphones to block out background

environmental noise. By blocking

background environment noise, noise

cancelling headphones should allow you

to hear the music at lower volumes than

when using earbuds.

32 Important Health and Safety Information

SPT L710TriBand IIB_.indd 32-33 5/16/2014 12:12:54 PM

Implantable Medical Devices

A minimum separation of six (6) inches

should be maintained between a handheld

wireless mobile device and an implantable

medical device, such as a pacemaker or

implantable cardioverter deibrillator,

to avoid potential interference with the

device.

Persons who have such devices:

• Should ALWAYS keep the mobile device

more than six (6) inches from their

implantable medical device when the

mobile device is turned ON;

• Should not carry the mobile device in a

breast pocket;

• Should use the ear opposite the

implantable medical device to minimize

the potential for interference;

• Should turn the mobile device OFF

immediately if there is any reason to

suspect that interference is taking place;

• Should read and follow the directions

from the manufacturer of your

implantable medical device. If you have

any questions about using your wireless

mobile device with an implantable

medical device, consult your health care

provider.

For more information see:

www.fcc.gov/oet/rfsafety/rf-faqs.html#

Other Medical Devices

If you use any other personal medical

devices, consult the manufacturer of your

device to determine if it is adequately

shielded from external RF energy. Your

physician may be able to assist you in

obtaining this information. Switch your

mobile device off in health care facilities

Important Health and Safety Information 35

National Institute for Occupational Safety

and Health (NIOSH)

395 E Street, S.W., Suite 9200

Patriots Plaza Building

Washington, DC 20201

Voice: 1-800-35-NIOSH (1-800-356-4674)

1-800-CDC-INFO (1-800-232-4636)

Outside the U.S. 513-533-8328

Email: cdcinfo@cdc.gov

Internet:

www.cdc.gov/niosh/topics/noise/default.

html

1-888-232-6348 TTY

Operating Environment

Remember to follow any special regulations

in force in any area, and always switch your

mobile device off whenever it is forbidden

to use it, or when it may cause interference

or danger. When connecting the mobile

device or any accessory to another device,

read its user’s guide for detailed safety

instructions. Do not connect incompatible

products.

Using Your Mobile Device Near Other

Electronic Devices

Most modern electronic equipment is

shielded from Radio Frequency (RF) signals.

However, certain electronic equipment

may not be shielded against the RF signals

from your wireless mobile device. Consult

the manufacturer to discuss alternatives.

34 Important Health and Safety Information

SPT L710TriBand IIB_.indd 34-35 5/16/2014 12:12:54 PM

liqueied petroleum gas (such as propane

or butane) must comply with the National

Fire Protection Standard (NFPA-58). For a

copy of this standard, contact the National

Fire Protection Association.

When your Device is Wet

Do not turn on your device if it is wet. If your

device is already on, turn it off and remove

the battery immediately (if the device

will not turn off or you cannot remove the

battery, leave it as-is). Then, dry the device

with a towel and take it to a service center.

FCC Hearing Aid Compatibility (HAC)

Regulations for Wireless Devices

The U.S. Federal Communications

Commission (FCC) has established

requirements for digital wireless mobile

devices to be compatible with hearing aids

and other assistive hearing devices.

When individuals employing some assistive

hearing devices (hearing aids and cochlear

implants) use wireless mobile devices,

they may detect a buzzing, humming,

or whining noise. Some hearing devices

are more immune than others to this

interference noise, and mobile devices

also vary in the amount of interference they

generate.

The wireless telephone industry has

developed a rating system for wireless

mobile devices to assist hearing device

users ind mobile devices that may be

compatible with their hearing devices. Not

all mobile devices have been rated. Mobile

devices that are rated have the rating on

their box or a label located on the box.

The ratings are not guarantees. Results

will vary depending on the user’s hearing

device and hearing loss. If your hearing

device happens to be vulnerable to

Important Health and Safety Information 37

when any regulations posted in these areas

instruct you to do so. Hospitals or health

care facilities may be using equipment that

could be sensitive to external RF energy.

Vehicles

RF signals may affect improperly installed

or inadequately shielded electronic

systems in motor vehicles. Check with

the manufacturer or its representative

regarding your vehicle before using your

mobile device in a motor vehicle. You

should also consult the manufacturer of

any equipment that has been added to your

vehicle.

Posted Facilities

Switch your mobile device off in any facility

where posted notices require you to do so.

Potentially Explosive Environments

Switch your mobile device off when in

any area with a potentially explosive

atmosphere and obey all signs and

instructions. Sparks in such areas could

cause an explosion or ire resulting in bodily

injury or even death. Users are advised

to switch the mobile device off while at a

refueling point (service station).

Users are reminded of the need to observe

restrictions on the use of radio equipment

in fuel depots (fuel storage and distribution

areas), chemical plants, or where blasting

operations are in progress. Areas with

a potentially explosive atmosphere are

often, but not always, clearly marked. They

include below deck on boats, chemical

transfer or storage facilities, vehicles using

liqueied petroleum gas (such as propane

or butane), areas where the air contains

chemicals or particles, such as grain, dust,

or metal powders, and any other area

where you would normally be advised to

turn off your vehicle engine. Vehicles using

36 Important Health and Safety Information

SPT L710TriBand IIB_.indd 36-37 5/16/2014 12:12:54 PM

However, these are not guarantees that

all users will be satisied. T ratings work

similarly.

M3 + M2 =

5

T3 + T2 = 5

The HAC rating and measurement

procedure are described in the American

National Standards Institute (ANSI) C63.19

standard.

HAC for Newer Technologies

This phone has been tested and rated

for use with hearing aids for some of the

wireless technologies that it uses. However,

there may be some newer wireless

technologies used in this phone that have

not been tested yet for use with hearing

aids.

It is important to try the different features

of this phone thoroughly and in different

locations, using your hearing aid or

cochlear implant, to determine if you

hear any interfering noise. Consult your

service provider or the manufacturer of

this phone for information on hearing aid

compatibility. If you have questions about

Important Health and Safety Information 39

interference, you may not be able to use a

rated mobile device successfully. Trying

out the mobile device with your hearing

device is the best way to evaluate it for your

personal needs.

M-Ratings: Wireless mobile devices rated

M3 or M4 meet FCC requirements and

are likely to generate less interference to

hearing devices than mobile devices that

are not labeled. M4 is the better/higher of

the two ratings. M-ratings refer to enabling

acoustic coupling with hearing aids that do

not operate in telecoil mode.

T-Ratings: Mobile devices rated T3 or T4

meet FCC requirements and are likely

to generate less interference to hearing

devices than mobile devices that are not

labeled. T4 is the better/higher of the two

ratings. T-ratings refer to enabling inductive

coupling with hearing aids operating in

telecoil mode.

Hearing devices may also be rated. Your

hearing aid manufacturer or hearing health

professional may help you ind this rating.

Higher ratings mean that the hearing

device is relatively immune to interference

noise.

Under the current industry standard,

American National Standards Institute

(ANSI) C63.19, the hearing aid and wireless

mobile device rating values are added

together to indicate how usable they are

together. For example, if a hearing aid

meets the M2 level rating and the wireless

mobile device meets the M3 level rating,

the sum of the two values equals M5.

Under the standard, this should provide

the hearing aid user with normal use while

using the hearing aid with the particular

wireless mobile device. A sum of 6 or more

would indicate excellent performance.

38 Important Health and Safety Information

SPT L710TriBand IIB_.indd 38-39 5/16/2014 12:12:55 PM

return or exchange policies, consult your

service provider or phone retailer.

Restricting Children’s Access to Your

Mobile Device

Your mobile device is not a toy. Do not allow

children to play with it because they could

hurt themselves and others, damage the

mobile device, or make calls that increase

your mobile device bill.

Keep the mobile device and all its parts

and accessories out of the reach of small

children.

FCC Notice and Cautions

FCC Notice

The mobile device may cause TV or radio

interference if used in close proximity to

receiving equipment. The FCC can require

you to stop using the mobile device if such

interference cannot be eliminated.

Cautions

Any changes or modiications to your

mobile device not expressly approved

by Samsung could void your warranty for

this equipment and void your authority to

operate this equipment. Only use approved

batteries, antennas, and chargers. The

use of any unauthorized accessories may

be dangerous and void the mobile device

warranty if said accessories cause damage

or a defect to the mobile device.

Although your mobile device is quite

sturdy, it is a complex piece of equipment

40 Important Health and Safety Information

and can be broken. Avoid dropping, hitting,

bending, or sitting on it.

Other Important Safety Information

• Only qualiied personnel should service

the mobile device or install the mobile

device in a vehicle. Faulty installation

or service may be dangerous and may

invalidate any warranty applicable to the

device.

• Ensure that any mobile devices or related

equipment installed in your vehicle are

securely mounted.

• Check regularly that all wireless mobile

device equipment in your vehicle is

mounted and operating properly.

• When using a headset in dry

environments, static electricity can build

up in the headset and cause a small

quick static electrical shock. To minimize

the risk of electrostatic discharge from

the headset avoid using the headset in

extremely dry environments or touch

a grounded unpainted metal object

to discharge static electricity before

inserting the headset.

• Do not store or carry lammable liquids,

gases, or explosive materials in the same

compartment as the mobile device, its

parts, or accessories.

• For vehicles equipped with an air bag,

remember that an air bag inlates with

great force. Do not place objects,

including installed or portable wireless

equipment near or in the area over the

air bag or in the air bag deployment

area. If wireless equipment is improperly

installed and the air bag inlates, serious

injury could result.

• Switch your mobile device off before

boarding an aircraft. The use of wireless

mobile devices in aircraft is illegal and

Important Health and Safety Information 41

SPT L710TriBand IIB_.indd 40-41 5/16/2014 12:12:55 PM

Manufacturer's Warranty 43

Standard Limited Warranty

What is covered and for how long?

SAMSUNG TELECOMMUNICATIONS

AMERICA, LLC (“SAMSUNG”) warrants that

SAMSUNG’s handsets and accessories

(“Products”) are free from defects in

material and workmanship under normal

use and service for the period commencing

upon the date of purchase by the irst

consumer purchaser and continuing for

the following speciied period of time after

that date:

Device 1 Year

Battery(ies)* 1 Year

Case/Pouch/Holster* 90 Days

Other Device Accessories* 1 Year

*If applicable.

What is not covered?

This Limited Warranty is conditioned upon

proper use of the Product.

This Limited Warranty does not cover:

(a) defects or damage resulting from

accident, misuse, abnormal use, abnormal

conditions, improper storage, exposure to

liquid, moisture, dampness, sand or dirt,

neglect, or unusual physical, electrical or

electromechanical stress; (b) scratches,

dents and cosmetic damage, unless

caused by SAMSUNG; (c) defects or

damage resulting from excessive force

or use of a metallic object when pressing

on a touch screen; (d) equipment that has

may be dangerous to the aircraft’s

operation. Check with appropriate

authorities before using any function of a

mobile device while on an aircraft.

• Failure to observe these instructions may

lead to the suspension or denial of cell

phone services to the offender, or legal

action, or both.

• While using your device, leave some

lights on in the room and do not hold the

screen too close to your eyes.

• Seizures or blackouts can occur when

you are exposed to lashing lights while

watching videos or playing games

for extended periods. If you feel any

discomfort, stop using the device

immediately.

• Reduce risk of repetitive motion

injuries. When you repetitively perform

actions, such as pressing keys, drawing

characters on a touch screen with your

ingers, or playing games, you may

experience occasional discomfort in your

hands, neck, shoulders, or other parts of

your body. When using your device for

extended periods, hold the device with

a relaxed grip, press the keys lightly, and

take frequent breaks. If you continue to

have discomfort during or after such use,

stop use and see a physician.

• If your device has a camera lash or light,

do not use the lash or light close to the

eyes of people or pets. [122011]

Manufacturer's Warranty

42 Important Health and Safety Information

SPT L710TriBand IIB_.indd 42-43 5/16/2014 12:12:55 PM

Manufacturer's Warranty 45

44 Manufacturer's Warranty

the serial number or the enhancement

data code removed, defaced, damaged,

altered or made illegible; (e) ordinary wear

and tear; (f) defects or damage resulting

from the use of Product in conjunction or

connection with accessories, products,

or ancillary/peripheral equipment not

furnished or approved by SAMSUNG;

(g) defects or damage resulting from

improper testing, operation, maintenance,

installation, service, or adjustment not

furnished or approved by SAMSUNG,

including but not limited to installation of

unauthorized software and unauthorized

root access, both of which shall void this

limited warranty; (h) defects or damage

resulting from external causes such as

collision with an object, ire, looding,

dirt, windstorm, lightning, earthquake,

exposure to weather conditions, theft,

blown fuse, or improper use of any

electrical source; (i) defects or damage

resulting from cellular signal reception or

transmission, or viruses or other software

problems introduced into the Product;

or (j) Product used or purchased outside

the United States. This Limited Warranty

covers batteries only if battery capacity

falls below 80% of rated capacity or the

battery leaks, and this Limited Warranty

does not cover any battery if (i) the battery

has been charged by a battery charger not

speciied or approved by SAMSUNG for

charging the battery; (ii) any of the seals on

the battery are broken or show evidence of

tampering; or (iii) the battery has been used

in equipment other than the SAMSUNG

phone for which it is speciied.

What are SAMSUNG’s obligations?

During the applicable warranty period,

provided the Product is returned in

accordance with the terms of this

Limited Warranty, SAMSUNG will repair or

replace the Product, at SAMSUNG’s sole

option, without charge. SAMSUNG may,

at SAMSUNG’s sole option, use rebuilt,

reconditioned, or new parts or components

when repairing any Product, or may replace

the Product with a rebuilt, reconditioned or

new Product.

Repaired/replaced cases, pouches and

holsters will be warranted for a period

of ninety (90) days. All other repaired/

replaced Products will be warranted for

a period equal to the remainder of the

original Limited Warranty on the original

Product or for ninety (90) days, whichever

is longer. All replaced Products, parts,

components, boards and equipment

shall become the property of SAMSUNG.

Except to any extent expressly allowed by

applicable law, transfer or assignment of

this Limited Warranty is prohibited.

What must you do to obtain warranty

service?

To obtain service under this Limited

Warranty, you must return the Product

to an authorized phone service facility

in an adequate container for shipping,

accompanied by the sales receipt or

comparable proof of sale showing the

original date of purchase, the serial number

of the Product and the seller’s name and

address.

To obtain assistance on where to deliver the

Product, please call SAMSUNG Customer

Care at 1-888-987-4357. If SAMSUNG

determines that any Product is not covered

by this Limited Warranty, you must pay all

parts, shipping, and labor charges for the

repair or return of such Product.

You should keep a separate backup copy

of any contents of the Product before

delivering the Product to SAMSUNG for

SPT L710TriBand IIB_.indd 44-45 5/16/2014 12:12:55 PM

Manufacturer's Warranty 47

46 Manufacturer's Warranty

warranty service, as some or all of the

contents may be deleted or reformatted

during the course of warranty service.

What are the limits on SAMSUNG’s liability?

THIS LIMITED WARRANTY SETS OUT

THE FULL EXTENT OF SAMSUNG’S

RESPONSIBILITIES, AND THE EXCLUSIVE

REMEDY REGARDING THE PRODUCTS.

ALL IMPLIED WARRANTIES, INCLUDING

WITHOUT LIMITATION, IMPLIED

WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE, ARE

LIMITED TO THE DURATION OF THIS LIMITED

WARRANTY. IN NO EVENT SHALL SAMSUNG

BE LIABLE FOR DAMAGES IN EXCESS OF

THE PURCHASE PRICE OF THE PRODUCT OR

FOR, WITHOUT LIMITATION, COMMERCIAL

LOSS OF ANY SORT; LOSS OF USE, TIME,

DATA, REPUTATION, OPPORTUNITY,

GOODWILL, PROFITS OR SAVINGS;

INCONVENIENCE; INCIDENTAL, SPECIAL,

CONSEQUENTIAL OR PUNITIVE DAMAGES;

OR DAMAGES ARISING FROM THE USE

OR INABILITY TO USE THE PRODUCT.

SOME STATES AND JURISDICTIONS DO

NOT ALLOW LIMITATIONS ON HOW LONG

AN IMPLIED WARRANTY LASTS, OR THE

DISCLAIMER OR LIMITATION OF INCIDENTAL

OR CONSEQUENTIAL DAMAGES, SO THE

ABOVE LIMITATIONS AND DISCLAIMERS

MAY NOT APPLY TO YOU.

SAMSUNG MAKES NO WARRANTIES OR

REPRESENTATIONS, EXPRESS OR IMPLIED,

STATUTORY OR OTHERWISE, AS TO THE

QUALITY, CAPABILITIES, OPERATIONS,

PERFORMANCE OR SUITABILITY OF

ANY THIRD-PARTY SOFTWARE OR

EQUIPMENT USED IN CONJUNCTION

WITH THE PRODUCT, OR THE ABILITY

TO INTEGRATE ANY SUCH SOFTWARE

OR EQUIPMENT WITH THE PRODUCT,

WHETHER SUCH THIRD-PARTY SOFTWARE

OR EQUIPMENT IS INCLUDED WITH THE

PRODUCT DISTRIBUTED BY SAMSUNG OR

OTHERWISE. RESPONSIBILITY FOR THE

QUALITY, CAPABILITIES, OPERATIONS,

PERFORMANCE AND SUITABILITY OF

ANY SUCH THIRD-PARTY SOFTWARE OR

EQUIPMENT RESTS SOLELY WITH THE

USER AND THE DIRECT VENDOR, OWNER

OR SUPPLIER OF SUCH THIRD-PARTY

SOFTWARE OR EQUIPMENT.

Nothing in the Product instructions or

information shall be construed to create an

express warranty of any kind with respect to

the Products. No agent, employee, dealer,

representative or reseller is authorized to

modify or extend this Limited Warranty or

to make binding representations or claims,

whether in advertising, presentations

or otherwise, on behalf of SAMSUNG

regarding the Products or this Limited

Warranty.

This Limited Warranty gives you speciic

legal rights, and you may also have other

rights that vary from state to state.

What is the procedure for

resolving disputes?

ALL DISPUTES WITH SAMSUNG ARISING

IN ANY WAY FROM THIS LIMITED

WARRANTY OR THE SALE, CONDITION OR

PERFORMANCE OF THE PRODUCTS SHALL

BE RESOLVED EXCLUSIVELY THROUGH

FINAL AND BINDING ARBITRATION, AND

NOT BY A COURT OR JURY.

Any such dispute shall not be combined

or consolidated with a dispute involving

any other person’s or entity’s Product or

claim, and speciically, without limitation

of the foregoing, shall not under any

circumstances proceed as part of a class

action. The arbitration shall be conducted

before a single arbitrator, whose award

may not exceed, in form or amount, the

SPT L710TriBand IIB_.indd 46-47 5/16/2014 12:12:55 PM

Manufacturer's Warranty 49

48 Manufacturer's Warranty

relief allowed by the applicable law. The

arbitration shall be conducted according

to the American Arbitration Association

(AAA) Commercial Arbitration Rules

applicable to consumer disputes. This

arbitration provision is entered pursuant

to the Federal Arbitration Act. The laws of

the State of Texas, without reference to

its choice of laws principles, shall govern

the interpretation of the Limited Warranty

and all disputes that are subject to this

arbitration provision. The arbitrator shall

decide all issues of interpretation and

application of this arbitration provision and

the Limited Warranty.

For any arbitration in which your total

damage claims, exclusive of attorney fees

and expert witness fees, are $5,000.00 or

less (“Small Claim”), the arbitrator may, if

you prevail, award your reasonable attorney

fees, expert witness fees and costs as part

of any award, but may not grant SAMSUNG

its attorney fees, expert witness fees or

costs unless it is determined that the claim

was brought in bad faith. In a Small Claim

case, you shall be required to pay no more

than half of the total administrative, facility

and arbitrator fees, or $50.00 of such fees,

whichever is less, and SAMSUNG shall pay

the remainder of such fees. Administrative,

facility and arbitrator fees for arbitrations in

which your total damage claims, exclusive

of attorney fees and expert witness fees,

exceed $5,000.00 (“Large Claim”) shall be

determined according to AAA rules. In a

Large Claim case, the arbitrator may grant

to the prevailing party, or apportion among

the parties, reasonable attorney fees,

expert witness fees and costs. Judgment

may be entered on the arbitrator’s award in

any court of competent jurisdiction.

This arbitration provision also applies to

claims against SAMSUNG’s employees,

representatives and afiliates if any such

claim arises from the Product’s sale,

condition or performance.

You may opt out of this dispute resolution

procedure by providing notice to

SAMSUNG no later than 30 calendar

days from the date of the irst consumer

purchaser’s purchase of the Product. To

opt out, you must send notice by e-mail

to optout@sta.samsung.com, with the

subject line: “Arbitration Opt Out.” You

must include in the opt out e-mail (a)

your name and address; (b) the date on

which the Product was purchased; (c) the

Product model name or model number;

and (d) the IMEI or MEID or Serial Number,

as applicable, if you have it (the IMEI or

MEID or Serial Number can be found (i)

on the Product box; (ii) on the Product

information screen, which can be found

under “Settings;” (iii) on a label on the

back of the Product beneath the battery,

if the battery is removable; and (iv) on

the outside of the Product if the battery

is not removable). Alternatively, you may

opt out by calling 1-888-987-4357 no later

than 30 calendar days from the date of

the irst consumer purchaser’s purchase

of the Product and providing the same

information. These are the only two forms

of notice that will be effective to opt out of

this dispute resolution procedure. Opting

out of this dispute resolution procedure

will not affect the coverage of the Limited

Warranty in any way, and you will continue

to enjoy the beneits of the Limited

Warranty.

SPT L710TriBand IIB_.indd 48-49 5/16/2014 12:12:55 PM

Manufacturer's Warranty 51

50 Manufacturer's Warranty

Severability

If any portion of this Limited Warranty is

held to be illegal or unenforceable, such

partial illegality or unenforceability shall not

affect the enforceability of the remainder of

the Limited Warranty.

Precautions for Transfer and Disposal

If data stored on this device is deleted or

reformatted using the standard methods,

the data only appears to be removed on a

supericial level, and it may be possible for

someone to retrieve and reuse the data by

means of special software.

To avoid unintended information leaks

and other problems of this sort, it is

recommended that the device be returned

to Samsung’s Customer Care Center for

an Extended File System (EFS) Clear which

will eliminate all user memory and return all

settings to default settings. Please contact

the Samsung Customer Care Center for

details.

Important: Please provide warranty

information (proof of purchase)

to Samsung’s Customer Care

Center in order to provide this

service at no charge. If the

warranty has expired on the

device, charges may apply.

Samsung Telecommunications

America, LLC

1301 E. Lookout Drive

Richardson, Texas 75082

Phone: 1-800-SAMSUNG

Phone: 1-888-987-HELP (4357)

No reproduction in whole or in part

allowed without prior written approval.

Speciications and availability subject to

change without notice. [111611]

End User License Agreement

for Software

IMPORTANT. READ CAREFULLY: This End

User License Agreement (“EULA”) is a

legal agreement between you (either an

individual or a single entity) and Samsung

Electronics Co., Ltd. (“Samsung”) for

software, owned by Samsung and its

afiliated companies and its third party

suppliers and licensors, that accompanies

this EULA, which includes computer

software and may include associated

media, printed materials, “online” or

electronic documentation in connection

with your use of this device (“Software”).

This device requires the use of preloaded

software in its normal operation. BY USING

THE DEVICE OR ITS PRELOADED SOFTWARE,

YOU ACCEPT THE TERMS OF THIS EULA. IF

YOU DO NOT ACCEPT THESE TERMS, DO

NOT USE THE DEVICE OR THE SOFTWARE.

1. GRANT OF LICENSE. Samsung grants

you the following rights provided that you

comply with all terms and conditions of

this EULA: You may install, use, access,

display and run one copy of the Software

on the local hard disk(s) or other permanent

storage media of one computer and use the

Software on a single computer or a mobile

device at a time, and you may not make the

Software available over a network where

it could be used by multiple computers at

the same time. You may make one copy of

the Software in machine readable form for

backup purposes only; provided that the

backup copy must include all copyright or

other proprietary notices contained on the

original.

SPT L710TriBand IIB_.indd 50-51 5/16/2014 12:12:55 PM

Manufacturer's Warranty 53

52 Manufacturer's Warranty

Certain items of the Software may be

subject to open source licenses. The open

source license provisions may override

some of the terms of this EULA. We make

the applicable open source licenses

available to you on the Legal Notices

section of the Settings menu of your

device.

2. RESERVATION OF RIGHTS AND

OWNERSHIP. Samsung reserves all rights

not expressly granted to you in this EULA.

The Software is protected by copyright

and other intellectual property laws and

treaties. Samsung or its suppliers own

the title, copyright and other intellectual

property rights in the Software. The

Software is licensed, not sold.

3. LIMITATIONS ON END USER RIGHTS.

You may not reverse engineer, decompile,

disassemble, or otherwise attempt to

discover the source code or algorithms of,

the Software (except and only to the extent

that such activity is expressly permitted

by applicable law not withstanding

this limitation), or modify, or disable

any features of, the Software, or create

derivative works based on the Software.

You may not rent, lease, lend, sublicense or

provide commercial hosting services with

the Software.

4. CONSENT TO USE OF DATA. You agree

that Samsung and its afiliates may collect

and use technical information gathered as

part of the product support services related

to the Software provided to you, if any, such

as IMEI (your device’s unique identiication

number), device number, model name,

customer code, access recording, your

device’s current SW version, MCC (Mobile

Country Code), MNC (Mobile Network

Code). Samsung and its afiliates may

use this information solely to improve

their products or to provide customized

services or technologies to you and will

not disclose this information in a form that

personally identiies you. At all times your

information will be treated in accordance

with Samsung’s Privacy Policy, which can

be viewed at:

http://account.samsung.com/

membership/pp

5. SOFTWARE UPDATES. Samsung may

provide to you or make available to you

updates, upgrades, supplements and add-

on components (if any) of the Software,

including bug ixes, service upgrades

(parts or whole), products or devices,

and updates and enhancements to any

software previously installed (including

entirely new versions), (collectively

“Update”) after the date you obtain your

initial copy of the Software to improve the

Software and ultimately enhance your user

experience with your device. This EULA

applies to all and any component of the

Update that Samsung may provide to you

or make available to you after the date you

obtain your initial copy of the Software,

unless we provide other terms along with

such Update. To use Software provided

through Update, you must irst be licensed

for the Software identiied by Samsung as

eligible for the Update. After the Update,

you may no longer use the Software that

formed the basis for your Update eligibility.

The updated Software version may add

new functions and, in some limited cases,

may delete existing functions.

SPT L710TriBand IIB_.indd 52-53 5/16/2014 12:12:55 PM

Manufacturer's Warranty 55

54 Manufacturer's Warranty

While the Update will be generally available,

in some limited circumstances, the

Software updates will only be offered by

your network carrier, and such Software

updates will be governed by your

contractual relationship with your network

carrier.

With the “Automatic Update” function

enabled (as in the default setting in the

System Update menu in the Setting),

your device downloads some Updates

automatically from time to time. Your

device will, however, ask for your consent

before installing any Update If you choose

to disable the “Automatic Update” function,

then you can check the availability of new

Updates by clicking on the “Check Update”

menu in the Setting. We recommend that

you check availability of any new Updates

periodically for optimal use of your device.

If you want to avoid any use of network

data for the Update downloads, then you

should choose the “Wi-Fi Only” option in

the Setting. (Regardless of the option you

choose, the “Automatic Update” function

downloads Updates only through Wi-Fi

connection.)

6. Some features of the Software may

require your device to have access to the

internet and may be subject to restrictions

imposed by your network or internet

provider. Unless your device is connected

to the internet through Wi-Fi connection,

the Software will access through your

mobile network, which may result in

additional charges depending on your

payment plan. In addition, your enjoyment

of some features of the Software may be

affected by the suitability and performance

of your device hardware or data access.

7. SOFTWARE TRANSFER. You may not

transfer this EULA or the rights to the

Software granted herein to any third party

unless it is in connection with the sale of

the mobile device which the Software

accompanied. In such event, the transfer

must include all of the Software (including

all component parts, the media and printed

materials, any upgrades, this EULA) and you

may not retain any copies of the Software.

The transfer may not be an indirect transfer,

such as a consignment. Prior to the transfer,

the end user receiving the Software must

agree to all the EULA terms.

8. EXPORT RESTRICTIONS. You

acknowledge that the Software is subject

to export restrictions of various countries.

You agree to comply with all applicable

international and national laws that apply

to the Software, including all the applicable

export restriction laws and regulations.

9. TERMINATION. This EULA is effective until

terminated. Your rights under this License

will terminate automatically without notice

from Samsung if you fail to comply with any

of the terms and conditions of this EULA.

Upon termination of this EULA, you must

cease all use of the Software and destroy all

copies, full or partial, of the Software.

10. DISCLAIMER OF WARRANTY. UNLESS

SEPARATELY STATED IN A WRITTEN EXPRESS

LIMITED WARRANTY ACCOMPANYING

YOUR DEVICE, ALL SOFTWARE PROVIDED

BY SAMSUNG WITH THIS MOBILE DEVICE

(WHETHER INCLUDED WITH THE DEVICE,

DOWNLOADED, OR OTHERWISE OBTAINED)

IS PROVIDED “AS IS” AND ON AN “AS

AVAILABLE” BASIS, WITHOUT WARRANTIES

OF ANY KIND FROM SAMSUNG, EITHER

EXPRESS OR IMPLIED. TO THE FULLEST

EXTENT POSSIBLE PURSUANT TO

APPLICABLE LAW, SAMSUNG DISCLAIMS

SPT L710TriBand IIB_.indd 54-55 5/16/2014 12:12:55 PM

Manufacturer's Warranty 57

56 Manufacturer's Warranty

ALL WARRANTIES EXPRESS, IMPLIED,

OR STATUTORY, INCLUDING, BUT NOT

LIMITED TO, IMPLIED WARRANTIES OF

MERCHANTABILITY, SATISFACTORY

QUALITY OR WORKMANLIKE EFFORT,

FITNESS FOR A PARTICULAR PURPOSE,

RELIABILITY OR AVAILABILITY, ACCURACY,

LACK OF VIRUSES, QUIET ENJOYMENT,

NON INFRINGEMENT OF THIRD PARTY

RIGHTS OR OTHER VIOLATION OF RIGHTS.

SOME JURISDICTIONS DO NOT ALLOW

EXCLUSIONS OR LIMITATIONS OF IMPLIED

WARRANTIES, SO THE ABOVE EXCLUSIONS

OR LIMITATIONS MAY NOT APPLY TO YOU.

NO ADVICE OR INFORMATION, WHETHER

ORAL OR WRITTEN, OBTAINED BY YOU

FROM SAMSUNG OR ITS AFFILIATES SHALL

BE DEEMED TO ALTER THIS DISCLAIMER BY

SAMSUNG OF WARRANTY REGARDING THE

SOFTWARE, OR TO CREATE ANY WARRANTY

OF ANY SORT FROM SAMSUNG.

11. THIRD-PARTY APPLICATIONS.

Certain third party applications may

be included with, or downloaded to

this mobile device. Samsung makes no

representations whatsoever about any of

these applications. Since Samsung has

no control over such applications, you

acknowledge and agree that Samsung is

not responsible for the availability of such

applications and is not responsible or liable

for any content, advertising, products,

services, or other materials on or available

from such applications. You expressly

acknowledge and agree that use of third

party applications is at your sole risk and

that the entire risk of unsatisfactory quality,

performance, accuracy and effort is with

you. It is up to you to take precautions to

ensure that whatever you select to use is

free of such items as viruses, worms, Trojan

horses, and other items of a destructive

nature. References on this mobile device

to any names, marks, products, or services

of any third-parties are provided solely as a

convenience to you, and do not constitute

or imply an endorsement, sponsorship, or

recommendation of, or afiliation with the

third party or its products and services.

You agree that Samsung shall not be

responsible or liable, directly or indirectly,

for any damage or loss, including but

not limited to any damage to the mobile

device or loss of data, caused or alleged

to be caused by, or in connection with,

use of or reliance on any such third party

content, products, or services available

on or through any such application. You

acknowledge and agree that the use of

any third-party application is governed

by such third party application provider’s

Terms of Use, License Agreement,

Privacy Policy, or other such agreement

and that any information or personal

data you provide, whether knowingly

or unknowingly, to such third-party

application provider, will be subject to such

third party application provider’s privacy

policy, if such a policy exists. SAMSUNG

DISCLAIMS ANY RESPONSIBILITY FOR

ANY DISCLOSURE OF INFORMATION OR

ANY OTHER PRACTICES OF ANY THIRD

PARTY APPLICATION PROVIDER. SAMSUNG

EXPRESSLY DISCLAIMS ANY WARRANTY

REGARDING WHETHER YOUR PERSONAL

INFORMATION IS CAPTURED BY ANY THIRD

PARTY APPLICATION PROVIDER OR THE USE

TO WHICH SUCH PERSONAL INFORMATION

MAY BE PUT BY SUCH THIRD PARTY

APPLICATION PROVIDER.

SPT L710TriBand IIB_.indd 56-57 5/16/2014 12:12:55 PM

Manufacturer's Warranty 59

58 Manufacturer's Warranty

12. SAMSUNG APPLICATIONS. Certain

Samsung applications and services

may be included with, or downloaded

to, this mobile device. Many of them

require Samsung Services membership

registration (“Samsung Account”), and

your rights and obligations will be set forth

in separate Samsung Account terms and

conditions and privacy policies. There are

non-Samsung Account applications and

services that require your consent to their

separate terms and conditions and privacy

policies. You expressly acknowledge and

agree that your use of such applications

and services will be subject to the

applicable terms and conditions and

privacy policies.

13. LIMITATION OF LIABILITY. SAMSUNG

WILL NOT BE LIABLE FOR ANY DAMAGES

OF ANY KIND ARISING OUT OF OR

RELATING TO THE USE OR THE INABILITY

TO USE THE SOFTWARE OR ANY THIRD

PARTY APPLICATION, ITS CONTENT

OR FUNCTIONALITY, INCLUDING BUT

NOT LIMITED TO DAMAGES CAUSED BY

OR RELATED TO ERRORS, OMISSIONS,

INTERRUPTIONS, DEFECTS, DELAY

IN OPERATION OR TRANSMISSION,

COMPUTER VIRUS, FAILURE TO CONNECT,

NETWORK CHARGES, IN-APP PURCHASES,

AND ALL OTHER DIRECT, INDIRECT,

SPECIAL, INCIDENTAL, EXEMPLARY, OR

CONSEQUENTIAL DAMAGES EVEN IF

SAMSUNG HAS BEEN ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES. SOME

JURISDICTIONS DO NOT ALLOW THE

EXCLUSION OR LIMITATION OF INCIDENTAL

OR CONSEQUENTIAL DAMAGES, SO THE

ABOVE EXCLUSIONS OR LIMITATIONS MAY

NOT APPLY TO YOU. NOTWITHSTANDING

THE FOREGOING, SAMSUNG ELECTRONIC

CO.’S TOTAL LIABILITY TO YOU FOR

ALL LOSSES, DAMAGES, CAUSES OF

ACTION, INCLUDING BUT NOT LIMITED

TO THOSE BASED ON CONTRACT, TORT,

OR OTHERWISE, ARISING OUT OF YOUR

USE OF THE SOFTWARE OR THIRD PARTY

APPLICATIONS ON THIS MOBILE DEVICE,

OR ANY OTHER PROVISION OF THIS

EULA, SHALL NOT EXCEED THE AMOUNT

PURCHASER PAID SPECIFICALLY FOR THIS

MOBILE DEVICE OR ANY SUCH THIRD PARTY

APPLICATION THAT WAS INCLUDED WITH

THIS MOBILE DEVICE. THE FOREGOING

LIMITATIONS, EXCLUSIONS, AND

DISCLAIMERS (INCLUDING SECTIONS 10, 11,

12 AND 13) SHALL APPLY TO THE MAXIMUM

EXTENT PERMITTED BY APPLICABLE LAW,

EVEN IF ANY REMEDY FAILS ITS ESSENTIAL

PURPOSE.

14. U.S. GOVERNMENT END USERS

RESTRICTED RIGHTS. The Software is

licensed only with “restricted rights”

and as “commercial items” consisting of

“commercial software” and “commercial

software documentation” with only those

rights as are granted to all other end users

pursuant to the terms and conditions

herein. All Products are provided only with

“restricted rights” with only those rights as

are granted to all other end users pursuant

to the terms and conditions herein. All

Software and Products are provided

subject to Federal Acquisition Regulation

(FAR) 52.227.19.

SPT L710TriBand IIB_.indd 58-59 5/16/2014 12:12:55 PM

Manufacturer's Warranty 61

60 Manufacturer's Warranty

15. APPLICABLE LAW. This EULA is governed

by the laws of the jurisdiction where

you are a resident or, if a resident of the

United States, by the laws of the state of

Texas, without regard to its conlict of law

provisions. This EULA shall not be governed

by the UN Convention on Contracts for the

International Sale of Goods, the application

of which is expressly excluded.

16. DISPUTE RESOLUTION.

(a) Non-United States residents. If a dispute,

controversy or difference arising in any way

from this EULA or your use of the Software

is not amicably settled, it shall be subject to

the non-exclusive jurisdiction of the courts

of the jurisdiction where you are a resident.

Notwithstanding the foregoing, Samsung

may apply for injunctive remedies (or an

equivalent type of urgent legal relief) in any

jurisdiction.

(b) United States residents. ALL DISPUTES

WITH SAMSUNG ARISING IN ANY WAY

FROM THIS EULA OR YOUR USE OF

THE SOFTWARE SHALL BE RESOLVED

EXCLUSIVELY THROUGH FINAL AND

BINDING ARBITRATION, AND NOT BY A

COURT OR JURY. Any such dispute shall

not be combined or consolidated with

any other person’s or entity’s claim or

dispute, and speciically, without limitation

of the foregoing, shall not under any

circumstances proceed as part of a class

action. The arbitration shall be conducted

before a single arbitrator, whose award

may not exceed, in form or amount, the

relief allowed by the applicable law. The

arbitration shall be conducted according

to the American Arbitration Association

(AAA) Commercial Arbitration Rules

applicable to consumer disputes. This

arbitration provision is entered pursuant

to the Federal Arbitration Act. The laws of

the State of Texas, without reference to

its choice of laws principles, shall govern

the interpretation of the EULA and all

disputes that are subject to this arbitration

provision. The arbitrator shall decide all

issues of interpretation and application of

this arbitration provision and the EULA. For

any arbitration in which your total damage

claims, exclusive of attorney fees and

expert witness fees, are $5,000.00 or less

(“Small Claim”), the arbitrator may, if you

prevail, award your reasonable attorney

fees, expert witness fees and costs as part

of any award, but may not grant Samsung

its attorney fees, expert witness fees or

costs unless it is determined that the claim

was brought in bad faith. In a Small Claim

case, you shall be required to pay no more

than half of the total administrative, facility

and arbitrator fees, or $50.00 of such fees,

whichever is less, and Samsung shall pay

the remainder of such fees. Administrative,

facility and arbitrator fees for arbitrations in

which your total damage claims, exclusive

of attorney fees and expert witness fees,

exceed $5,000.00 (“Large Claim”) shall be

determined according to AAA rules. In a

Large Claim case, the arbitrator may grant

to the prevailing party, or apportion among

the parties, reasonable attorney fees,

expert witness fees and costs. Judgment

may be entered on the arbitrator’s award

in any court of competent jurisdiction.

This arbitration provision also applies to

claims against Samsung’s employees,

representatives and afiliates if any such

claim arises from the licensing or use of the

Software. You may opt out of this dispute

resolution procedure by providing notice

to Samsung no later than 30 calendar

days from the date of the irst consumer

SPT L710TriBand IIB_.indd 60-61 5/16/2014 12:12:55 PM

purchaser’s purchase of this device. To

opt out, you must send notice by e-mail to

optout@sta.samsung.com, with the subject

line: “Arbitration Opt Out.” You must include

in the opt out e-mail (a) your name and

address; (b) the date on which the device

was purchased; (c) the device model name

or model number; and (d) the IMEI or MEID

or Serial Number, as applicable, if you have

it (the IMEI or MEID or Serial Number can

be found (i) on the device box; (ii) on the

device information screen, which can be

found under “Settings;” (iii) on a label on

the back of the device beneath the battery,

if the battery is removable; and (iv) on the

outside of the device if the battery is not

removable). Alternatively, you may opt out

by calling 1-888-987-4357 no later than 30

calendar days from the date of the irst

consumer purchaser’s purchase of the

device and providing the same information.

These are the only two forms of notice that

will be effective to opt out of this dispute

resolution procedure. Opting out of this

dispute resolution procedure will not affect

your use of the device or its preloaded

Software, and you will continue to enjoy the

beneits of this license.

17. ENTIRE AGREEMENT; SEVERABILITY. This

EULA is the entire agreement between you

and Samsung relating to the Software and

supersedes all prior or contemporaneous

oral or written communications, proposals

and representations with respect to the

Software or any other subject matter

covered by this EULA. If any provision

of this EULA is held to be void, invalid,

unenforceable or illegal, the other

provisions shall continue in full force and

effect. [050113]

General Terms and

Conditions of Service

Please note that these terms may not be

the most current version. A current version

of the terms is available at our website at

sprint.com/termsandconditions or upon

request.

Para solicitar esta literatura en español, por

favor contactar a 1-800-777-4681 o visitar a

sprint.com/espanol.

Basic Deinitions

In this document: (1) “we,” “us,” “our,”

and “Sprint” mean Sprint Solutions,

Inc., as contracting agent on behalf of

the applicable Sprint afiliated entities

providing the products and Services; (2)

“you,” “your,” “customer,” and “user” mean

an account holder with us or any user of our

Devices or Services; (3) “Device” means any

phone, aircard, mobile broadband device,

any other device, accessory, or other

product that we provide you, we sell to you,

or is active on your account with us; and

(4) “Service” means Sprint-branded offers,

rate plans, options, wireless services, billing

services, applications, programs, products,

software, or Devices on your account with

us. “Service(s)” also includes any other

product or service that we offer or provide

to you that references these General Terms

and Conditions of Service (“Ts&Cs”).

The Service Agreement

These Ts&Cs are part of your service

agreement with us (the “Agreement”)

and constitute a contract under which

we provide you Services under terms

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and conditions that you accept. THIS

AGREEMENT CONTAINS A MANDATORY

ARBITRATION PROVISION WITH A CLASS

WAIVER, A REPRESENTATIVE ACTION

WAIVER, AND A JURY WAIVER PROVISION.

In addition to these Ts&Cs, there are several

parts of the Agreement, which includes

but is not limited to the following: (i) the

subscriber agreement and transaction

materials that you receive and accept;

(ii) the plan(s) that you chose as set forth

in our written services and transaction

materials that we provide or refer you to

during the sales transaction, including

on-line and telephone transactions (if your

service plan is not speciically set forth in

any in-store brochure or printed materials,

the requirements and terms set forth in the

current written Agreement and transaction

materials apply); (iii) any conirmation

materials and invoices that we may provide

to you; and (iv) the terms set forth in the

coverage map brochures. It is important

that you carefully read all of the terms of

the Agreement.

Additional Terms

Additional terms will apply when you use

certain applications, programs, Devices,

and services, and these terms will be

provided to you prior to your use of the

items. Depending on who provides the

items, the terms may come from Sprint or

a third party. You are subject to any terms

provided by the third party, and the terms

are directly between you and that third

party. Sprint is not responsible for these

third-party items and associated terms.

Additional terms will also apply if you

activate Services as part of a bundle with

another company’s services (for example,

cable services, home phone services,

etc.). The additional terms for bundled

Services may either modify or replace

certain provisions in these Ts&Cs, including

terms relating to activation, invoicing,

payment, and disputing charges. Also,

a different dispute resolution provision

may apply to services provided by

another company (the dispute resolution

provisions in this Agreement will still apply

to our Services). You will be provided

details on any additional terms with your

selection of any bundled Service. For

employee and organization discounts,

the discount percentage may vary from

month-to-month based on the terms of

the agreement between your employer,

association, or organization and Sprint. The

discount will be zero after your agreement

or your organization’s agreement with

Sprint ends. Additional terms and eligibility

requirements regarding organization

discounts will be provided to you.

Our Policies

Services are subject to our business

policies, practices, and procedures

(“Policies”). You agree to adhere to all of our

Policies when you use our Services. Our

Policies are subject to change at anytime

with or without notice.

When You Accept The Agreement

You must have the legal capacity to accept

the Agreement. You accept the Agreement

when you do any of the following: (a)

accept the Agreement through any printed,

oral, or electronic statement, including on

the Web by electronically marking that you

have reviewed and accepted; (b) attempt

to or in any way use the Services; (c) pay

for the Services; or (d) open any package

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or start any program that says you are

accepting the Agreement when doing so.

If you don’t want to accept the Agreement,

don’t do any of these things.

Term Commitments & Early

Termination Fees

Sprint provides a variety of Services, some

of which require you to maintain Your

Services on a month to month basis or for

a minimum term, usually 1 or 2 years (“Term

Commitment”). If your Agreement contains

a Term Commitment, you will be charged a

fee (“Early Termination Fee”) for each line

of Service that you terminate early (i.e.,

prior to satisfying the Term Commitment)

or for each line of Service that we

terminate early for good reason (for

example, violating the payment or other

terms of the Agreement) but such Early

Termination Fee will be prorated based on

your remaining Term Commitment. Early

Termination Fees are a part of our rates. Any

Term Commitment, the length of the Term

Commitment, and the applicable Early

Termination Fee amounts and proration

will be disclosed to you during the sales

transaction. Carefully review any Term

Commitment and Early Termination Fee

requirements prior to selecting Services.

After you have satisied your Term

Commitment, your Services continue on

a month-to-month basis under the then-

current Terms and Conditions and Service

policies. Services offered on a subscription

basis, as described in the “Account

& Service Charges” section, may not

require a Term Commitment and may not

automatically renew. As explained directly

below, there are instances when you will

not be responsible for an Early Termination

Fee for terminating Services early.

When You Don’t Have To Pay An Early

Termination Fee

You aren’t responsible for paying an

Early Termination Fee when terminating

Services: (a) provided on a month-to-month

basis; (b) provided on a subscription basis

that do not include a Term Commitment;

(c) consistent with our published trial

period return policy; or (d) in response to a

materially adverse change that we make to

the Agreement as described directly below.

Our Right To Change The Agreement &

Your Related Rights

We may change any part of the Agreement

at any time, including, but not limited to,

rates, charges, how we calculate charges,

discounts, coverage, technologies used

to provide services, or your terms of

Service. If you lose your eligibility for a

particular rate plan or if a particular rate

plan is no longer supported or available,

we may change your rate plan to one

for which you qualify. We will provide

you notice of material changes—and we

may provide you notice of non-material

changes—in a manner consistent with this

Agreement (see “Providing Notice To Each

Other Under The Agreement” section).

If a change we make to the Agreement

is material and has a material adverse

effect on Services under your Term

Commitment, you may terminate each line

of Service materially adversely affected

without incurring an Early Termination

Fee only if: (a) you call us within 30 days

after the effective date of the change; (b)

you speciically advise us that you wish

to cancel Services because of a material

change to the Agreement that we have

made; and (c) we fail to negate the change

after you notify us of your objection to it.

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If you do not notify us and cancel Service

within 30 days of the change, an Early

Termination Fee will apply if you terminate

Services before the end of any applicable

Term Commitment.

Our Right To Suspend Or

Terminate Services

We can, without notice, suspend or

terminate any Service at any time for any

reason. For example, we can suspend or

terminate any Service for the following: (a)

late payment; (b) exceeding an Account

Spending Limit; (c) harassing/threatening/

abusing/offending our employees or

agents; (d) providing false or inaccurate

information; (e) interfering with our

operations; (f) using/suspicion of using

Services in any manner restricted by or

inconsistent with the Agreement and

Policies; (g) breaching, failing to follow,

or abusing the Agreement or Policies;

(h) providing false, inaccurate, dated,

or unveriiable identiication or credit

information or becoming insolvent or

bankrupt; (i) modifying a Device from its

manufacturer speciications (for example,

rooting the device); (j) failing to use our

Services for an extended period of time;

(k) failing to maintain an active Device in

connection with our Services; or (l) if we

believe the action protects our interests,

any customer’s interests, or our networks.

Your Right To Change Services &

When Changes Are Effective

The account holder can typically change

Services upon request. In some instances,

changes may be conditioned on payment

of an Early Termination Fee or certain other

charges, or they may require a new Term

Commitment. Changes to Services are

usually effective at the start of the next full

invoicing cycle. If the changes take place

sooner, your invoice may relect pro-rated

charges for your old and new Services. We

may, but are not obligated to, provide you

the opportunity to authorize someone else

to make changes to your Services, which

will include the authority to make changes

that will extend your Term Commitment.

You are responsible for any changes to your

Services made by a person you authorize,

and those changes will be treated as

modiications to this Agreement.

Your Right To Terminate Services

You can terminate Services at any time

by calling us and requesting that we

deactivate all Services. In addition, if you

return or provide your Device to Sprint

and fail to either deactivate service on

the Device or activate another Device in

connection with your Service, we reserve

the right to terminate your Service, and if

you are subject to a Term Commitment,

you may be charged all or part of an Early

Termination Fee. You are responsible

for all charges billed or incurred prior to

deactivation. If Services are terminated

before the end of your invoicing cycle,

we won’t prorate charges to the date of

termination and you won’t receive a credit

or refund for any unused Services. Except

as provided above, if you are subject to an

Early Termination Fee, you must also pay

the invoiced Early Termination Fee for each

line of Service that you terminate early.

Credit Checks & Credit Information

We agree to provide you Services on the

condition that you have and maintain

satisfactory credit according to our

standards and policies. You agree to

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provide information that we may request

or complete any applications that we

may provide you to facilitate our review.

We rely on the credit information you

furnish, credit bureau reports or other data

available from commercial credit reference

services, and other information (such as

payment history with us) to determine

whether to provide or continue to provide

you Services. The Services we offer you

can vary based on your credit history.

We may at any time, based on your credit

history, withdraw or change Services or

place limits or conditions on the use of our

Services. You agree to provide us updated

credit information upon request. We may

provide your payment history and other

account billing/charge information to

any credit reporting agency or industry

clearinghouse.

Account Spending Limits (“ASL”)

An ASL is a temporary or permanent limit

(typically based on credit history, payment

history, or to prevent fraud) that we place

on the amount of unpaid charges you can

accumulate on your account, regardless

of when payment on those charges is due.

We reserve the right to determine which

charges count toward an ASL. If you have

an ASL, we may suspend your Services

without prior notice if your account

balance reaches the ASL, even if your

account is not past due. We may impose or

increase an ASL at any time with notice. An

ASL is for our beneit only and should not be

relied on by you to manage usage.

Deposits & Returning Deposits

We may at any time require a deposit

as a guarantee of payment for you to

establish or maintain Service (“Deposit”).

By providing us a Deposit, you grant us a

security interest for all current or future

amounts owed to us. We may change the

Deposit at any time with notice. You can’t

use a Deposit to make or delay payments.

The Deposit, the length of time we hold the

Deposit, and changes to the Deposit are

determined based on your credit history,

payment history, and other factors. Unless

prohibited by law, we may mix Deposits

with our other funds and it won’t earn

interest, and we reserve the right to return

the Deposit as a credit on your invoice at

anytime. If your Services are terminated for

any reason, we may keep and apply your

Deposit to any outstanding charges. We’ll

send any remaining portion of the Deposit

to your last known address within 90 days

after your inal invoice—if it is returned to

us, we will forward it on to the appropriate

state authorities to the extent required

by law.

Restrictions On Using Services

You can’t use our Services: (a) in a way

that could cause damage or adversely

affect any of our other customers or our

reputation, networks, property, or Services;

or (b) in any way prohibited by the terms

of our Services, the Agreement, or our

Policies. You cannot in any manner resell

the Services to another party. For additional

restrictions on the use of our Services, see

our Acceptable Use Policy and Visitors

Agreement, which are available on our

website, and the detailed plan or other

information on Services that we provide or

refer you to during the sales transaction.

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Your Device, Number & Email Address

We don’t manufacture any Device that we

might sell to you or that is associated with

our Services, and we aren’t responsible

for any defects, acts, or omissions of the

manufacturer. The only warranties on your

Device are the limited warranties given to

you by the manufacturer directly or that

we pass through. Device performance

may vary based on device speciications

(for example, a device’s software, memory,

and storage), and device performance

may impact access to all of our Services.

Your Device is designed to be activated

on our networks and in other coverage

areas that we may make available to you.

As programmed, it will not accept wireless

service from another carrier. Except for any

legal right you may have to port/transfer

your phone number to another carrier,

you have no—and cannot gain any (for

example, through publication, use, etc.)—

proprietary, ownership, or other rights to

any phone number, identiication number,

email address, or other identiier that we

assign to you, your Device, or your account.

We’ll notify you if we decide to change

or reassign them. Your CDMA Sprint PCS

phone may have software programming

lock that protects certain of the handset’s

operating parameters against unauthorized

reprogramming. If your device has a

software programming lock, and you wish

to obtain the software program lock code

for your CDMA Sprint PCS phone, please

visit sprint.com or call 1-888-211-4727 for

information and eligibility requirements.

Porting/Transferring Phone Numbers

We don’t guarantee that number transfers

to or from us will be successful. If you

authorize another carrier to transfer

a number away from us, then that is

considered a request by you to us to

terminate all of the Services associated

with that number. You’re responsible

for all charges billed or incurred prior to

deactivation and for any applicable Early

Termination Fees.

Coverage; Where Your Device Will

Work; Service Speeds

Our coverage maps are available at our

authorized retail locations and on sprint.

com. The speciic network coverage you

get will depend on the radio transmissions

your Device can pick up and Services

you’ve chosen. Our coverage maps

provide high level estimates of our

coverage areas when using Services

outdoors under optimal conditions.

Coverage isn’t available everywhere.

Coverage and Service speeds are not

guaranteed. Coverage is subject to

change without notice. Service speeds

may depend on the Service purchased.

Actual speeds will vary. Estimating

wireless coverage, signal strength, and

Service speed is not an exact science.

There are gaps in coverage within our

estimated coverage areas that-along

with other factors both within and

beyond our control (for example, network

problems, network or Internet congestion,

software, signal strength, your Device,

structures, buildings, weather, geography,

topography, server speeds of the websites

you access, actions of third parties,

etc.)-may result in dropped and blocked

connections, slower Service speeds, or

otherwise impact the quality of Service.

Services that rely on location information,

such as E911 and GPS navigation, depend

on your Device’s ability to acquire satellite

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signals (typically not available indoors)

and network coverage. While your Device

is receiving a software update, you may be

unable to use your Device in any manner

until the software update is complete.

Roaming

The term “roaming” typically refers to

coverage on another carrier’s network that

we may make available to you based on

our agreements with other carriers. These

agreements may change from time to time,

and roaming coverage is subject to change

without notice. Your ability to receive

roaming coverage depends on the radio

transmissions your Device can pick up and

the availability of roaming coverage. We

make no guarantee that roaming coverage

will be available. Roaming coverage

may exist both within and outside our

network coverage areas. Your Device will

generally indicate when you’re roaming.

Depending on your Services, separate

charges or limits on the amount of minutes

used while roaming may apply. Certain

Services may not be available or work the

same when roaming (for example, data

Services, voicemail, call waiting, etc.). For

information on whether roaming applies,

see your service plan details.

About Data Services & Content

Our data Services and your Device may

allow you to access the Internet, text,

pictures, video, games, graphics, music,

email, applications, sound, and other

materials (“Data Content”) or send Data

Content elsewhere. Some Data Content

is available from us or our vendors, while

other Data Content can be accessed from

others (for example, third party websites,

games, ringers, applications, etc.). We

make absolutely no guarantees about

the Data Content that you access on your

Device. Data Content may be: (1) unsuitable

for children/minors; (2) unreliable or

inaccurate; or (3) offensive, indecent, or

objectionable. You’re solely responsible

for evaluating the Data Content accessed

by you or anyone through your Services.

We strongly recommend that you monitor

data usage by children/minors. Data

Content from third parties may also harm

your Device or its software. We are not

responsible for any Data Content. We are

not responsible for any damage caused by

any Data Content that you access through

your Services, that you load on your Device,

or that you request that our representatives

access or load on your Device. To protect

our networks and Services or for other

reasons, we may place restrictions on

accessing certain Data Content (such

as certain websites, applications, etc.);

impose separate charges; limit throughput

or the amount of data that you can transfer;

or otherwise limit or terminate Services. If

we provide you storage for Data Content

that you have purchased, then we may

delete the Data Content without notice

or place restrictions/limits on the use of

storage areas. Data Content stored on a

Device, transmitted over our networks, or

stored by Sprint may be deleted, modiied,

or damaged. You may not be able to

make or receive voice calls while using

data Services. Data Content provided by

our vendors or third parties is subject to

cancellation or termination at any time

without notice to you, and you may not

receive a refund for any unused portion of

the Data Content.

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Speciic Terms & Restrictions On

Using Data Services

In addition to the rules for using all of our

other Services, unless we identify the

Service or Device that you have selected

as speciically intended for that purpose

(for example, wireless routers, Data Link,

etc.), you can’t use our data Services: (1)

with server devices or host computer

applications or other systems that drive

continuous, heavy trafic or data sessions;

(2) as a substitute or backup for private lines

or frame relay connections; or (3) for any

other unintended use as we determine in

our sole discretion. We reserve the right

to limit, suspend, or constrain any heavy,

continuous data usage that adversely

impacts our networks’ performance or

hinders access to our networks. If your

Services include Web or data access, you

also can’t use your Device as a modem for

computers or other equipment, unless we

identify the Service or Device you have

selected as speciically intended for that

purpose (for example, with “phone as

modem” plans, Sprint Mobile Broadband

card plans, wireless router plans, etc.).

Software License

If Sprint provides you software as part of the

Service and there are not software license

terms provided with the software (by Sprint

or by a third party), then Sprint grants you

a limited, revocable, non-exclusive, non-

transferable license to use the software to

access the Services for your own individual

use. You will not sell, resell, transfer,

copy, translate, publish, create derivative

works of, make any commercial use of,

modify, reverse engineer, decompile, or

disassemble the software. Sprint may

revoke this license at any time.

Fees, Activation &

Miscellaneous Charges

Based on our Policies, we may charge

activation, prepayment, reactivation,

program, or other fees to establish, change,

or maintain Services. Certain transactions

may also be subject to a charge (for

example, convenience payment, changing

phone numbers, handset upgrades, etc.).

You will be provided notice of these types

of fees before we complete the requested

transaction.

Account & Service Charges

You are responsible for all charges

associated with your account and the

Services on your account, no matter

who adds or uses the Services. Charges

include, but are not limited to, the monthly

recurring charges, usage charges, charges

for additional services, taxes, surcharges,

and fees associated with your Services.

These charges are described or referred

to during the sales transaction, in our

marketing materials, and in conirmation

materials that we may send to you.

Depending on your Services, charges for

additional services may include operator

and directory assistance, voicemail, call

forwarding, data calls, texts, and Web

access. If you (the account holder) allow

end users to access or use your Devices,

you authorize end users to access,

download, and use Services. You may

have the opportunity to purchase Services

on a subscription basis where we assess

subscription charges that allow you

access to the Services and/or provide you

a certain amount of use of the Services for

a deined period of time. Depending on

your Service, certain types of subscription

charges may be assessed automatically

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upon activation and automatically

assessed for subsequent subscription

periods. Subscription Services offered on a

recurring basis do not end until terminated

by you or us. Subscription charges for

recurring Services occur at the beginning

of each bill cycle. Information regarding

your bill cycle for subscription Services will

be provided when you order the Services.

For Services offered on a per-day basis, you

will generally be charged for use before or

at the time of use. In certain instances, we

may charge you at some point after you use

the Services. Unless otherwise disclosed,

Services offered on a per-day basis end 24

hours after Service is initiated.

How We Calculate Your Charges For

Billing Purposes

Regular Voice Calls: We round up partial

minutes of use to the next full minute.

Time starts when you press “Talk” or your

Device connects to the network and stops

when you press “End” or the network

connection otherwise breaks. You’re

charged for all calls that connect, even

to answering machines, voicemail, or

voice transcription services. You won’t be

charged for unanswered calls or if you get

a busy signal. For incoming calls answered,

you’re charged from the time shortly before

the Device starts ringing until you press

“End” or the network connection otherwise

breaks. If charges vary depending on the

time of day that you place or receive calls

(for example, Nights and Weekend plans),

you’re charged for the entire call based on

the rate that applies to the time period in

which the call starts. Call time for a single

call may be subject to a maximum duration

and may be automatically terminated if

the maximum duration is exceeded. Rates

that vary based on the time of access will

be determined based on the location of

the network equipment providing service

and not the location of your Device or your

Device’s area code (if applicable).

Push-to-Talk Charges: Charges for push-to-

talk calls are billed to the person who starts

the call and calculated by multiplying the

duration of the call by the applicable rate

and number of participants. You’re charged

at least 6 seconds of airtime for each call

you start; subsequent communications in

the same call are rounded up to and billed

to the next second. Time begins when you

press any button to start a push-to-talk call

and ends approximately 6 seconds after

completion of a communication to which

no participant responds. Subsequent push-

to-talk communications are considered

new calls. Charges apply for the entire

period of time the push-to-talk call is

connected to our network. Depending

on your plan, nationwide, international,

or group push-to-talk calls may use the

local push-to-talk minutes in your plan and

result in additional or different charges.

Responses to call alert transmissions are

treated as new push-to-talk transmissions

even when responding within 6 seconds

of receiving the alert. Push-to-talk billing

methods are subject to change as we

introduce new push-to-talk Services.

Data Usage: Unless we speciically tell you

otherwise, data usage is measured in bytes,

kilobytes, megabytes, and gigabytes—

not in minutes/time. 1024 bytes equals 1

kilobyte (“KB”), 1024 KB equals 1 megabyte,

and 1024 megabytes equals 1 gigabyte.

Bytes are rounded up to KB, so you will

be charged at least 1 KB for each data

usage session (“data session”). Rounding

occurs at the end of each data session,

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and sometimes during a data session.

Depending on your data Services, usage

may be charged against an allowance or

on a ixed price per KB, and you may be

subject to limitations on the amount of data

usage. If you are charged on a ixed price

per KB, any fractional cents will be rounded

up to the next cent. You are charged for

all data directed to your Device’s Internet

address, including data sessions you did

not initiate and for incomplete transfers.

As long as your Device is connected to our

data networks, you may incur data charges.

Examples of data for which you will be

charged includes the size of a requested

ile or Data Content (game, ringer, etc.);

Web page graphics (logos, pictures,

banners, advertisement, etc.); additional

data used in accessing, transporting,

and routing the ile on our network; data

from partial or interrupted downloads;

re-sent data; and data associated with

unsuccessful attempts to reach websites

or use applications. These data charges

are in addition to any charges for the Data

Content itself (game, ringer, etc.). Data used

and charged to you will vary widely, even

between identical actions or data sessions.

Estimates of data usage—for example, the

size of downloadable iles—are not reliable

predictors of actual usage. Your bill won’t

separately list the number of KB attributed

to a speciic action/data session.

Your Bill

Your bill provides you notice of your

charges. It relects monthly recurring

charges (usually billed one bill cycle in

advance), fees, taxes, Surcharges, product

and equipment charges, subscription

charges, and usage/transaction speciic

charges (usually billed in the bill cycle

in which they’re incurred). Some usage

charges, such as those that depend on

usage information from a third party, may

be billed in subsequent bill cycles and

result in higher than expected charges

for that month. Bill cycles and dates may

change from time to time. Your bill may

also include other important notices (for

example, changes to your Agreement,

to your Service, legal notices, etc.). Your

paper bill may not include itemized billing

detail. More speciic billing information is

available online. Paper bills may be subject

to an additional charge. Unless prohibited

by law, other charges (for example, data

Services or taxes and surcharges) will not

include itemized detail but will be listed as

total charges for a category. If you choose

Internet billing, you will not receive paper

bills.

Your Payments; Late Fees

Payment is due in full as stated on your

bill. If we do not receive payment in full

by the date speciied on your bill, a late

payment charge, which may be charged

at the highest rate permissible by law, may

be applied to the total unpaid balance.

We may also charge you any costs we

pay to a collection agency to collect

unpaid balances from you. If we bill you

for amounts on behalf of a third party,

payments received are irst applied to our

charges. You may be charged additional

fees for certain methods of payment. We

may charge you, up to the highest amount

permitted by law, for returned checks or

other payments paid by you and denied

for any reason by a inancial institution.

Acceptance of payments (even if marked

“paid in full”) does not waive our right to

collect all amounts that you owe us. We

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82 General Terms and Conditions of Service v.7-1-13

may restrict your payment methods to

cashier’s check, money order, or other

similar secure form of payment at any time

for good reason.

Taxes & Government Fees

You agree to pay all federal, state, and local

taxes, fees, and other assessments that

we’re required by law to collect and remit

to the government on the Services that we

provide to you. These charges may change

from time to time without advance notice.

If you’re claiming any tax exemption, you

must provide us with a valid exemption

certiicate. Tax exemptions generally won’t

be applied retroactively.

Surcharges

You agree to pay all Sprint surcharges

(“Surcharges”), which may include, but are

not limited to: Federal Universal Service;

Regulatory and Administrative charges;

gross receipts charges, and other charges.

Surcharges are not taxes, and we are

not required by law to assess them. They

are part of our rates we choose, at our

discretion, to collect from you, to recover

certain costs and are kept by us. The

number and type of Surcharges will be

provided on your invoice and may vary

depending upon the location of the billing

address of the Device and can change over

time. We determine the amount for these

charges, and these amounts are subject

to change, as are the components used to

calculate these amounts. We will provide

you notice of any changes to Surcharges in

a manner consistent with this Agreement

(see “Providing Notice To Each Other

Under The Agreement” section). However,

because some Surcharges are based on

amounts set by the government or based

on government formulas, it will not always

be possible to provide advance notice of

new Surcharges or changes in the amount

of existing Surcharges. Information on

Surcharges is provided during the sales

transaction and is available on our website.

Disputing Charges - You Must Still Pay

Undisputed Charges

Any dispute to a charge on your bill must be

made within 60 days of the date of the bill

that initially contained the charge. Disputes

can only be made by calling or writing us as

directed on your invoice or elsewhere. You

accept all charges not properly disputed

within the above time period—undisputed

charges must still be paid as stated on your bill.

Protecting Our Network & Services

We can take any action to: (1) protect

our networks, our rights and interests,

or the rights of others; or (2) optimize or

improve the overall use of our networks

and Services. Some of these actions

may interrupt or prevent legitimate

communications and usage-for example,

message iltering/blocking software

to prevent spam or viruses; limiting

throughput; limiting access to certain

websites, applications, or other Data

Content; prohibitions on unintended uses

(for example, use as a dedicated line, or use

as a monitoring service), etc. For additional

information on what we do to protect

our customers, networks, Services, and

equipment, see our Acceptable Use Policy

and Visitors Agreement at our website.

Your Privacy

Our Privacy Policy is available on our

website. To review the policy, visit

sprint.

com/legal/privacy.html

. This policy may

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84 General Terms and Conditions of Service v.7-1-13

change from time to time, so review it with

regularity and care.

Call Monitoring: To ensure the quality of

our Services and for other lawful purposes,

we may monitor or record calls you make

to us or we make to you (for example, your

conversations with our customer service or

sales departments).

Authentication and Contact: You (the

account holder) may password protect

your account information by establishing a

personal identiication number (“PIN”). You

may also set a backup security question

and answer in the event you forget your PIN.

You agree to protect your PIN, passwords,

and other account access credentials

like your backup security question from

loss or disclosure. You further agree that

Sprint may, in our sole discretion, treat any

person who presents your credentials that

we deem suficient for account access as

you or an authorized user on the account

for disclosure of information or changes

in Service. You agree that we may contact

you for Service-related reasons through

the contact information that you provide,

through the Services or Devices to which

you subscribe, or through other available

means, including text message, email, fax,

recorded message, mobile, residential or

business phone, or mail.

CPNI: As we provide telecommunications

products and Services to you (the account

holder), we develop information about

the quantity, technical coniguration,

type, location, and destination of

telecommunications products and

Services you use, as well as some other

information found on your bill (“CPNI”).

Under federal law, you have the right and

we have a duty to protect the conidentiality

of your CPNI. For example, we implement

safeguards that are designed to protect

your CPNI, including authentication

procedures when you contact us. For

some accounts with a dedicated Sprint

representative, we may rely on contacting

your pre-established point of contact as the

standard authentication measure.

Third-Party Applications: If you use a

third-party application, the application

may access, collect, use, or disclose your

personal information or require Sprint

to disclose your information—including

location information (when applicable)—to

the application provider or some other

third party. If you access, use, or authorize

third-party applications through the

Services, you agree and authorize Sprint

to provide information related to your

use of the Services or the application(s).

You understand that your use of third-

party applications is subject to the third

party’s terms and conditions and policies,

including its privacy policy. Be sure that you

have reviewed and are comfortable with

the third party’s policies before using its

application on your device.

Information on Devices: Your Device may

contain sensitive or personal information

(for example, pictures, videos, passwords,

or stored credit card numbers). Sprint

is not responsible for any information

on your Device, including sensitive or

personal information. If possible, you

should remove or otherwise safeguard any

sensitive or personal information when

your Device is out of your possession or

control, for example when you relinquish,

exchange, return, or recycle your Device.

By submitting your Device to us, you

agree that our employees, contractors, or

vendors may access all of the information

on your Device. If you exchange, return,

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86 General Terms and Conditions of Service v.7-1-13

or recycle your Device through us, we

typically attempt to erase all data on your

Device, but you must remove all data from

your Device before you provide it to us.

Location-Enabled Services

Our networks generally know the location

of your Device when it is outdoors and/or

turned on. By using various technologies

to locate your Device, we can provide

enhanced emergency 911 services and

optional location-enabled services

provided by us or a third party. Network

coverage or environmental factors (such as

structures, buildings, weather, geography,

landscape, and topography) can

signiicantly impact the ability to access

your Device’s location information and use

of location-enabled services.

You agree that any authorized user may

access, use, or authorize Sprint or third-

party location-enabled applications

through the Services. You understand

that your use of such location-enabled

applications is subject to the application’s

terms and conditions and policies,

including its privacy policy. If you activate

location-enabled services for devices used

by other authorized users, you agree to

inform the authorized user(s) of the terms

of use for location-enabled applications

and that the Device may be located.

911 Or Other Emergency Calls

Public safety oficials advise that when

making 911 or other emergency calls, you

should always be prepared to provide your

location information. Unlike traditional

wireline phones, depending on a number

of factors (for example, whether your

Device is GPS-enabled, where you are,

whether local emergency service providers

have upgraded their equipment, etc.),

911 operators may not know your phone

number, your location, or the location of

your Device. In certain circumstances, an

emergency call may be routed to a state

patrol dispatcher or alternative location

set by local emergency service providers.

Enhanced 911 service (“E911”)—where

enabled by local emergency authorities—

uses GPS technology to provide location

information. Even when available, however,

E911 does not always provide accurate

location information. If your Device is

indoors or for some other reason cannot

acquire a satellite signal, you may not

be located. Some Devices have a safety

feature that prevents use of the keypad

after dialing 911—you should follow voice

prompts when interacting with emergency

service providers employing interactive

voice response systems to screen calls.

If Your Device Is Lost or Stolen

Call us immediately if your Device is lost or

stolen because you may be responsible for

usage charges before you notify us of the

alleged loss or theft. A lost or stolen Device

does not reduce or remove your Term

Commitment. You will remain liable for any

monthly recurring charges associated with

the Service on your Device after you notify

us of the alleged loss or theft. You agree to

cooperate if we choose to investigate the

matter (provide facts, sworn statements,

etc.). We may not waive any applicable Early

Termination Fees if you choose to terminate

Services as a result of loss or theft of your

Device.

Disclaimer of Warranties

UNLESS EXPRESSLY PROVIDED IN

WRITING OTHERWISE, WE MAKE NO

REPRESENTATIONS OR WARRANTIES,

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88 General Terms and Conditions of Service v.7-1-13

EXPRESS OR IMPLIED, INCLUDING (TO THE

EXTENT ALLOWED BY LAW) ANY IMPLIED

WARRANTY OF MERCHANTABILITY,

NON-INFRINGEMENT, OR FITNESS FOR

A PARTICULAR PURPOSE CONCERNING

YOUR SERVICES (INCLUDING YOUR DEVICE

AND ANY SOFTWARE OR APPLICATIONS

ON YOUR DEVICE). WE DON’T PROMISE

UNINTERRUPTED OR ERROR-FREE SERVICES

AND DON’T AUTHORIZE ANYONE TO

MAKE WARRANTIES ON OUR BEHALF.

SPRINT PROVIDES ALL SOFTWARE AND

APPLICATIONS ON AN “AS IS” BASIS WITH

ALL FAULTS, ERRORS, AND DEFECTS.

You Agree That We Are Not

Responsible For Certain Problems

You agree that neither we nor our parent,

subsidiary, or afiliate companies, nor

our vendors, suppliers, or licensors are

responsible for any damages, delay,

interruption or other failure to perform

resulting from: (a) anything done or not

done by someone else; (b) providing or

failing to provide Services, including, but

not limited to, deiciencies or problems

with a Device or network coverage (for

example, dropped, blocked, interrupted

Services, etc.); (c) trafic or other accidents,

or any health-related claims relating to our

Services; (d) Data Content or information

accessed while using our Services; (e)

an interruption or failure in accessing or

attempting to access emergency services

from a Device, including through 911,

Enhanced 911 or otherwise; (f) interrupted,

failed, or inaccurate location information

services; (g) information or communication

that is blocked by a spam ilter; (h) damage

to your Device or any computer or

equipment connected to your Device, or

damage to or loss of any information stored

on your Device, computer, equipment,

or Sprint storage space from your use of

the Services or from viruses, worms, or

downloads of malicious content, materials,

data, text, images, video, or audio; or (i)

things beyond our control, including acts

of God (for example, weather-related

phenomena, ire, earthquake, hurricane,

etc.), riot, strike, war, terrorism, or

government orders or acts. You should

implement appropriate safeguards

to secure your Device, computer, or

equipment and to back up your information

stored on each.

You Agree That Our Liability Is Limited -

No Consequential Damages

TO THE EXTENT ALLOWED BY LAW, OUR

LIABILITY FOR MONETARY DAMAGES

FOR ANY CLAIMS THAT YOU MAY HAVE

AGAINST US IS LIMITED TO NO MORE

THAN THE PROPORTIONATE AMOUNT OF

THE SERVICE CHARGES ATTRIBUTABLE

TO THE AFFECTED PERIOD. UNDER NO

CIRCUMSTANCES ARE WE LIABLE FOR ANY

INCIDENTAL, CONSEQUENTIAL, PUNITIVE,

MULTIPLE, OR SPECIAL DAMAGES OF ANY

NATURE WHATSOEVER ARISING OUT OF

OR RELATED TO PROVIDING OR FAILING TO

PROVIDE SERVICES IN CONNECTION WITH

A DEVICE, INCLUDING, BUT NOT LIMITED

TO, LOST PROFITS, LOSS OF BUSINESS, OR

COST OF REPLACEMENT PRODUCTS AND

SERVICES.

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90 General Terms and Conditions of Service v.7-1-13

DISPUTE RESOLUTION AND

ARBITRATION

PLEASE READ THIS CAREFULLY; IT AFFECTS

YOUR RIGHTS

In those rare instances where your

concern is not resolved to your

satisfaction through calls to our

customer care, you and Sprint each

agree to try to resolve those disputes

in good faith after you provide written

notice of the dispute as set forth below.

If the dispute is not resolved, you and

Sprint agree that the dispute will be

resolved through individual binding

arbitration or small claims court, instead

of courts of general jurisdiction.

Mandatory Arbitration and Waiver of

Class Action

Instead of suing in court, you and

Sprint agree to arbitrate all Disputes (as

deined below) on an individual, non-

representative, basis. You agree that, by

entering into this Agreement, you and

Sprint are waiving the right to a trial by

jury or to participate in a class action or

representative action. This agreement

to arbitrate is intended to be broadly

interpreted.

In arbitration, there is no judge or jury.

Instead Disputes are decided by a neutral

third-party arbitrator in a more informal

process than in court. In arbitration, there

is limited discovery and the arbitrator’s

decision is subject to limited review by

courts. However, just as a court would,

the arbitrator must honor the terms of

the Agreement and can award damages

and relief, including any attorneys’ fees

authorized by law.

“Disputes” shall include, but are not

limited to, any claims or controversies

against each other related in any way to

or arising out of in any way our Services

or the Agreement, including, but not

limited to, coverage, Devices, billing

services and practices, policies, contract

practices (including enforceability),

service claims, privacy, or advertising,

even if the claim arises after Services

have terminated. Disputes also include,

but are not limited to, claims that: (a)

you or an authorized or unauthorized

user of the Services or Devices bring

against our employees, agents, afiliates,

or other representatives; (b) you bring

against a third party, such as a retailer or

equipment manufacturer, that are based

on, relate to, or arise out of in any way our

Services or the Agreement; or (c) that

Sprint brings against you. Disputes also

include, but are not limited to, (i) claims

in any way related to or arising out of any

aspect of the relationship between you

and Sprint, whether based in contract,

tort, statute, fraud, misrepresentation,

advertising claims or any other legal

theory; (ii) claims that arose before this

Agreement or out of a prior Agreement

with Sprint; (iii) claims that are subject to

on-going litigation where you are not a

party or class member; and/or (iv) claims

that arise after the termination of this

Agreement.

Dispute Notice and Dispute

Resolution Period

Before initiating an arbitration or a small

claims matter, you and Sprint each agree

to irst provide to the other a written

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92 General Terms and Conditions of Service v.7-1-13

notice (“Notice of Dispute”), which shall

contain: (a) a written description of

the problem and relevant documents

and supporting information; and (b) a

statement of the speciic relief sought.

A Notice of Dispute to Sprint should be

sent to: General Counsel; Arbitration

Ofice; 12502 Sunrise Valley Drive,

Mailstop VARESA0202-2C682; Reston,

Virginia 20191. Sprint will provide a

Notice of Dispute to you in accordance

with the “Providing Notice To Each

Other Under The Agreement” section

of this Agreement. Sprint will assign a

representative to work with you and try to

resolve your Dispute to your satisfaction.

You and Sprint agree to make attempts to

resolve the Dispute prior to commencing

an arbitration or small claims action.

If an agreement cannot be reached

within forty-ive (45) days of receipt of

the Notice of Dispute, you or Sprint may

commence an arbitration proceeding or

small claims action.

Arbitration Terms, Process, Rules

and Procedures

(1) Unless you and Sprint agree

otherwise, the arbitration will be

conducted by a single, neutral arbitrator

and will take place in the county of

the last billing address of the Service.

The arbitration will be governed by

either: (a) rules that we mutually agree

upon; or (b) the JAMS Comprehensive

Arbitration Rules & Procedures (the

“JAMS Rules”), as modiied by this

agreement to arbitrate, including the

rules about the iling, administration,

discovery and arbitrator fees. The

JAMS rules are available on its website

at jamsadr.com. Notwithstanding any

JAMS Rule to the contrary or any other

provision in arbitration rules chosen, by

agreement, to govern the arbitration, we

each agree that all issues regarding the

Dispute are delegated to the arbitrator

to decide, except that only a court (and

not the arbitrator) shall decide any

disagreements regarding the scope

and enforceability of this agreement to

arbitrate.

(2) The Federal Arbitration Act (“FAA”)

applies to this Agreement and arbitration

provision. We each agree that the FAA’s

provisions—not state law—govern all

questions of whether a Dispute is subject

to arbitration. To the extent that this

agreement to arbitrate conlicts with the

JAMS Policy on Consumer Arbitrations

Pursuant to Pre-Dispute Clauses

Minimum Standards for Procedural

Fairness (the “Minimum Standards”),

the Minimum Standards in that regard

will apply. However, nothing in this

paragraph will require or allow you

or Sprint to arbitrate on a class-wide,

representative or consolidated basis.

(3) The arbitrator may award declaratory

or injunctive relief only in favor of the

individual party seeking relief and only

to the extent necessary to provide relief

warranted by that party’s individual

claim. YOU AND SPRINT AGREE THAT

EACH MAY BRING CLAIMS AGAINST

THE OTHER ONLY IN AN INDIVIDUAL

CAPACITY, AND NOT AS A CLASS

MEMBER IN ANY PUTATIVE CLASS OR

REPRESENTATIVE PROCEEDING. Further,

unless both you and Sprint expressly

agree otherwise, the arbitrator may not

consolidate more than one person’s

claims, and may not otherwise preside

over any form of a representative or

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94 General Terms and Conditions of Service v.7-1-13

class proceeding. If any portion of this

provision is found to be unenforceable,

then the entirety of this arbitration

provision shall be null and void.

(4) We each are responsible for our

respective costs, including our

respective counsel, experts, and

witnesses. Sprint will pay for any iling or

case management fees associated with

the arbitration and the professional fees

for the arbitrator’s services.

(5) An arbitrator’s award will be a written

statement of the disposition of each

claim and will also provide a concise

written statement of the essential

indings and conclusions which form

the basis of the award. The arbitrator’s

decision and award is inal and binding,

with some limited court review under the

FAA, and judgment on the award may be

entered in any court with jurisdiction.

(6) As an alternative to arbitration, we

may resolve Disputes in small claims

court in the county of your most

recent billing address. In addition, this

arbitration agreement does not prevent

you from bringing your Dispute to the

attention of any federal, state, or local

government agency. Such agencies can,

if the law allows, seek relief against Sprint

on your behalf.

No Trial By Jury and No Class Action

IF FOR ANY REASON A CLAIM ARISING OUT

OF OR RELATING TO THIS AGREEMENT IN

ANY WAY PROCEEDS IN COURT RATHER

THAN IN ARBITRATION, REGARDLESS

OF WHETHER THE CLAIM IS AN ACTION,

COUTERCLAIM OR ANY OTHER COURT

PROCEEDING, WE EACH AGREE THAT TO

THE EXTENT ALLOWED BY LAW, THERE WILL

NOT BE A JURY TRIAL OR CLASS ACTION

AND WE EACH UNCONDITIONALLY (1)

WAIVE ANY RIGHT TO TRIAL BY JURY AND (2)

WAIVE ANY RIGHT TO PURSUE DISPUTES ON

A CLASSWIDE BASIS, INCLUDING JOINING

A CLAIM WITH THE CLAIM OF ANY OTHER

PERSON OR ENTITY OR ASSERT A CLAIM

IN A REPRESENTATIVE CAPACTITY ON

BEHALF OF ANYONE ELSE IN ANY OTHER

PROCEEDING.

Indemniication

You agree to indemnify, defend, and hold

Sprint and our subsidiaries, afiliates,

parent companies, vendors, suppliers, and

licensors harmless from any claims arising

out of or relating to your actions, including,

but not limited to, your use of the Service

and any information you submit, post,

transmit, or make available via the Service;

failing to provide appropriate notices

regarding location-enabled services (see

“Location-Enabled Services” section);

failure to safeguard your passwords,

backup question to your shared secret

question, or other account information;

or violating this Agreement or any policy

referenced in this Agreement, any

applicable law or regulation, or the rights of

any third party.

Providing Notice To Each Other Under

The Agreement

Except as the Agreement speciically

provides otherwise, you must provide us

notice by calling or writing us as instructed

on your invoice. We will provide you notice

through one or more of the following:

in your bill, correspondence to your last

known billing address, to any fax number

or email address you’ve provided us, by

calling you on your Device or any other

phone number you’ve provided us, by

SPT L710TriBand IIB_.indd 94-95 5/16/2014 12:12:56 PM

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96 General Terms and Conditions of Service v.7-1-13

voice message on your Device or any other

phone number you’ve provided us, or by

text message on your Device.

Contacting You Regarding Billing

and Collections

You expressly authorize, and speciically

consent to allowing Sprint and any

of Sprint’s agents to contact you in

connection with any and all matters

relating to unpaid past due charges you

owe Sprint. You agree that, for attempts

to collect unpaid past due charges, Sprint

and any of its agents may contact you at

any mailing address, telephone number,

cellular phone number, email address, or

any other electronic address that you have

provided, or may in the future provide, to

Sprint. You agree and acknowledge that

any email address or any other electronic

address that you provide to Sprint is your

private address and is not accessible to

unauthorized third parties. For attempts to

collect unpaid charges, you agree that in

addition to individual persons attempting

to communicate directly with you, any type

of contact described above may be made

using, among other methods, pre-recorded

or artiicial voice messages delivered by

an automatic telephone dialing system,

pre-set email messages delivered by an

automatic emailing system, or any other

pre-set electronic messages delivered by

any other automatic electronic messaging

system.

Other Important Terms

Subject to federal law or unless the

Agreement speciically provides otherwise,

this Agreement is governed solely by the

laws of the state encompassing the billing

address of the Device, without regard

to the conlicts of law rules of that state.

If either of us waives or doesn’t enforce

a requirement under this Agreement in

an instance, we don’t waive our right to

later enforce that requirement. Except

as the Agreement speciically provides

otherwise, if any part of the Agreement is

held invalid or unenforceable, the rest of

this Agreement remains in full force and

effect. This Agreement isn’t for the beneit

of any third party except our corporate

parents, afiliates, subsidiaries, agents, and

predecessors and successors in interest.

You can’t assign the Agreement or any of

your rights or duties under it, unless we

agree to the assignment. We can assign the

Agreement without notice. You cannot in

any manner resell the Services to another

party. The Agreement and the documents it

incorporates make up the entire agreement

between us and replaces all prior written or

spoken agreements—you can’t rely on any

contradictory documents or statements

by sales or service representatives. The

rights, obligations, and commitments in the

Agreement that—by their nature—would

logically continue beyond the termination

of Services (for example, those relating to

billing, payment, 911, dispute resolution,

no class action, no jury trial) survive

termination of Services.

[End General Terms and Conditions of

Service]

SPT L710TriBand IIB_.indd 96-97 5/16/2014 12:12:56 PM

Important Message from Sprint

Important Information about this

device’s “open” architecture. This

device is an “open” device. What that

means is that you are free to use it to

access the Internet as you see it. You

may go to websites you like and you

may download or use applications or

software that you choose.

Please take care to visit only trusted

websites and download applications

only from trusted entities. Sprint has

no control over websites you visit

or applications and software you

download, and Sprint’s policies do not

apply to those websites, applications

or software. The websites you visit may

place “cookies” or other iles on your

device when you visit them. Downloaded

applications or software may access, use

or share information on your device, like

your contacts or your location.

Although Sprint is excited to allow our

customers to make their own choices

about the Internet sites you wish to

visit or the applications or software

you’d like to use, we do want to remind

you that Sprint is not able to help you

troubleshoot issues connected with

your use of non-Sprint applications or

software (such as the ones you may

select and download to your device).

Sprint also will not be able to provide

you credits for applications or software

that you download from sources other

than Sprint. And, Sprint is not liable for

the websites you visit or anything you

download or cause to be downloaded to

your device. Damage related to websites

visited or downloads to your device may

Important Message 99

not be covered by Sprint’s Service and

Repair policy, or your device insurance

policy. For more information about

Sprint’s policies, products or services,

please visit us at sprint.com.

98 Important Message

SPT L710TriBand IIB_.indd 98-99 5/16/2014 12:12:56 PM

©2014 Sprint. Sprint and the logo are trademarks of Sprint.

Other marks are the property of their respective owners.

GH68-41304A Printed in Mexico

SPT_L710T_IIB_Eng_TE_051614_F3

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