Sharp HRO00110 Cellular Phone User Manual Manaul

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Document ID	1184681
Application ID	rnm1ZIV+nqDKmhXQhw5eIw==
Document Description	Manaul
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	100.31kB (1253817 bits)
Date Submitted	2009-10-16 00:00:00
Date Available	2009-11-30 00:00:00
Creation Date	2009-10-08 14:28:11
Document Lastmod	2009-10-08 14:31:21
Document Title	Manaul

総合お問い合わせ先＜ドコモ インフォメーションセンター＞
■ドコモの携帯電話からの場合
（局番なしの）151（無料）
0120-800-000
2009／10／8版
故障お問い合わせ先
■ドコモの携帯電話からの場合
■一般電話などからの場合
（局番なしの）113（無料）
■一般電話などからの場合
0120-800-000
※ 一般電話などからはご利用いただけません。※ 携帯電話、PHSからもご利用いただけます。
※ 一般電話などからはご利用いただけません。※ 携帯電話、PHSからもご利用いただけます。
●ダイヤルの番号をよくご確認のうえ、お間違いのないようにおかけください。
●各種手続き、故障・アフターサービスについては、上記お問い合わせ先にご連絡いただくか、ドコモホームページ、ｉモードサイトにてお近くのドコモショップなどにお問い合わせください。
ドコモホームページ
http://www.nttdocomo.co.jp/
ｉモードサイト
海外での紛失、盗難、精算などについて
＜ドコモ インフォメーションセンター＞（24時間受付）
ドコモの携帯電話からの場合
お客様サポート
ドコモショップ
海外での故障に関して
＜ネットワークオペレーションセンター＞（24時間受付）
ドコモの携帯電話からの場合
-81-3-5366-3114＊（無料）
滞在国の国際電話
アクセス番号
-81-3-6718-1414＊（無料）
＊一般電話などでかけた場合には、日本向け通話料がかかります。
※SH-02Bから、ご利用の場合は＋81-3-5366-3114でつながります。
（「＋」は「０」ボタンを１秒以上押します。）
＊一般電話などでかけた場合には、日本向け通話料がかかります。
※SH-02Bから、ご利用の場合は＋81-3-6718-1414でつながります。
（「＋」は「０」ボタンを１秒以上押します。）
一般電話などからの場合
＜ユニバーサルナンバー＞
一般電話などからの場合
＜ユニバーサルナンバー＞
ユニバーサルナンバー用
国際電話識別番号
-800-0120-0151＊
ユニバーサルナンバー用
国際電話識別番号
＊滞在国内通話料などがかかる場合があります。
※主要国の国際電話アクセス番号／ユニバーサルナンバー用国際電話識別番号については、
ドコモの「国際サービスホームページ」をご覧ください。
SH-02B
滞在国の国際電話
アクセス番号
ⅰMenu
取扱説明書
-800-5931-8600＊
＊滞在国内通話料などがかかる場合があります。
※主要国の国際電話アクセス番号／ユニバーサルナンバー用国際電話識別番号については、
ドコモの「国際サービスホームページ」をご覧ください。
取扱説明書
●紛失・盗難などにあわれたら、速やかに利用中断手続きをお取りください。
●お客さまが購入されたFOMA端末に故障が発生した場合は、ご帰国後にドコモ指定の故障取扱窓口へご持参ください。
◎公共の場所で携帯電話をご利用の際は、周囲の方への心くばりを忘れずに。
大豆油インキを使用しています。
再生紙を使用しています
’09.11（1版）
TINSJA630AFZZ
09L **.* YM TU116 1
’09.11
環境保全のため、不要になった電池は
NTTドコモまたは代理店、リサイクル
協力店などにお持ちください。
SH-02B
’09.11
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Quick Manual
CAUTION
Use only the battery packs and adapters specified by NTT DOCOMO for use
with the FOMA terminal.
The use of devices other than those specified may cause the FOMA terminal,
battery pack or other devices to leak, overheat, explode, catch fire or malfunction.
Do not throw the battery pack into a fire.
The battery pack may leak, overheat, explode or catch fire.
Do not point the illuminated light directly at someone’s eyes.
Do not use Picture Light near people’s faces. Eyesight may be temporarily
affected leading to accidents.
EN60825-1:1994 A1:2002 & A2:2001
CLASS1
LED Product
Do not dispose of used battery packs in ordinary garbage.
May cause fires or damage to the environment. Place tape over the terminals to
insulate unnecessary battery packs, and take them to a docomo Shop, retailer or
institution that handles used batteries in your area.
Avoid using the handset in extremely high or low temperatures.
Use the FOMA terminal within the range of a temperature between 5°C and 35°C
and a humidity between 45% and 85%.
Charge battery in areas where ambient temperature is between 5°C and
35°C.
Picture Light
CAUTION:
Use of controls, adjustments or performance of procedure other than those
specified herein may result in hazardous radiation exposure. As the emission level
from Picture Light LED used in this product is harmful to the eyes, do not attempt
to disassemble the cabinet. Servicing is limited to qualified servicing station only.
Picture light source LED characteristics
a) Continuous illumination
b) Wavelength
White: 400-700 nm
c) Maximum output
White: 0.55 mW (inside FOMA terminal 0.62 mW)
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Before Use
Charging
Inserting FOMA card and battery pack
1 Push the back cover in the direction of the
arrow (1), slide approximately 2 mm (2) and
remove the back cover (3)
1 Open the external
connector terminal
cover and insert the
AC adapter connector
horizontally into the
external connector
terminal
Charging LED
External
connector
terminal
2 Pull out the tray straight (1). Set the FOMA card on the tray with the IC
side turned up (2) and push the tray all the way in (3)
External connector terminal cover
Connector
(Turn the side with the arrows up)
2 Insert the AC adapter power plug into an outlet
Charge start sound is heard, charging LED
illuminates, and charging starts.
Tray
3 Turn a recycle mark side up, match tabs and
attach the battery pack
Tabs
3 Hold the release buttons (1) and
horizontally remove the connector (2)
when charging is complete
Charge end sound is heard and charging
LED turns off when charging is complete.
4 Place the back cover as shown in the
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illustration, push and slide it to insert
Release buttons
Note that excessive force may damage the FOMA terminal and AC adapter.
Turn off the power and insert the FOMA card/battery pack while holding the
FOMA terminal with your both hands. Note that excessive force may damage
the FOMA terminal, FOMA card and battery pack.
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Part Names and Functions
1 Earpiece
2 Brightness sensor
3 Main display
4 i (,): i-mode/Operation guidance key
5 m: Mail/Operation guidance key
6 s: Start/Hands-free/Eco key
7 1 to 9, 0, * and #: Dial/Character
entry keys
8 $: Multi/Quick search/VeilView key
9 Sub camera
aw
&t
&: Multi-guide key
b C: Camera/TV/Operation guidance key
c a: Phonebook/Operation guidance key
d c (J): i-Channel/Clear key
e H: Power/End key
f y: MAP/GPS key
g Mouthpiece/Microphone
h External connector terminal
i Strap hole
j 1Seg antenna
k Sub display
l Charger terminal
m &: Light key
n microSD Card slot
o Speaker
p Main camera
q FOMA antenna
r Infrared port
s Picture Light
t b mark
u Back cover
v Illumination LED
w Called/Charging LED
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Key illustrations are examples and may look different from actual keys.
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Viewing Display/Icon
Icon display area
Main icons
Signal status
b b b b
(Strong b Weak)
When [
] appears, the handset is outside the service area
or in a place with no signal.
Battery level
(High b Low)
i-mode/Full Browser
i-appli
GPS
Ir communication/Bluetooth communication
i-mode mail/SMS/Area Mail received
microSD Card
1Seg being recorded
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Record message
Silent
Vibrator
Manner mode
Public mode (Drive mode)
IC card lock
Restriction
Hands-free
Alarm
Music&Video Channel program reservation
FOMA card error
Self mode
Bluetooth
VeilView
3G/GSM
ToruCa
Information received
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Basic Operations
Turning power on/off
 Turning power on
1 H (for 2+ seconds)
 Turning power off
1 H (for 2+ seconds)
 Character entry example
Ex.) When entering “電話”
1 a/[あ] with w
2 4 (four times)/* (once)/0 (three times)/r
&/0 (once)
3 p
& to move the cursor to the conversion candidates field
4 Select “電話”/t
Changing ring tone
Changing screen display to English
1 ][Settings]/[一般設定]/[Bilingual]/[English]
1 ][Settings]/[Snd/Vibrator/Manner]/[Select sound]
2 Select an item/t
3 Select a ring tone/i
Making initial setting
The initial setting screen automatically appears when the power is turned on for
the first time. Make the initial setting according to instructions on the screen.
※ Terminal security code (four to eight digits) is set to [0000] by default but can
be changed by user.
Checking your own phone number
1 ]0
Character entry
※ Operate in the character entry screen.
 Switching entry modes
1 a/select the entry mode with w
&/t
 Switching upper/lower case
1 Enter a character/*
 Deleting characters
1 Move the cursor to the character and c
To delete all characters: At the end of the message, c (for 1+ seconds)
 Using phrases
1 a (for 1+ seconds)/select a phrase/t
&/confirm the phrase/t
 Entering pictograms/symbols
1 i
To switch between pictogram and Deco-mail pictogram: i
To switch between single- and double-byte symbols: C
2 Select a pictogram/symbol/t
 Entering emoticons
1 m (for 1+ seconds)/select an emoticon/t
Lock/Security
Changing terminal security code
1 ][Settings]/[Security]/[Change security code]/enter the current
terminal security code/t
2 Enter the new terminal security code/t
&/enter the new terminal
security code again/t
Changing network security code
1 [iMenu]/[お客様サポート]/[各種設定 (確認・変更・利用)]/[ネットワーク暗
証番号変更]
Changing i-mode password
1 [iMenu]/[English]/[Options]/[Change i-mode Password]
Changing PIN1/PIN2 code
1 ][Settings]/[Security]/[UIM Settings]/enter the terminal
security code/t
2 Select the PIN1 or PIN2 code/t
3 Enter the current PIN code/t
4 Enter the new PIN code/t
&/enter the new PIN code again/t
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Various lock functions
 All lock
1 ][Settings]/[Security]/[Lock settings]/enter the terminal
security code/t
&/[All lock]/[Yes]
 Keypad dial lock
1 ][Settings]/[Security]/[Lock settings]/enter the terminal
security code/t
&/[Keypad dial lock]/select the setting/t
 Function lock
1 ][Settings]/[Security]/[Lock settings]/enter the terminal
security code/t
&/[Function lock]/select an item to lock/t
&/C
 Self mode
1 ][Settings]/[Phone settings]/[Self mode]/select the setting/
&/[Yes]
 Multi lock
1 ^t
& (for 1+ seconds)/[Multi lock]/[Yes]
 IC card lock
1 ^t
& (for 1+ seconds)/[IC card lock]/[Yes]
 Side key lock
1 ^t
& (for 1+ seconds)/[Side key lock]
 Omakase Lock
Omakase Lock is a service to lock the personal data and IC card functions in case
of loss, etc. by only your request to DOCOMO via phone.
This is a paid service. Refer to “Mobile Phone User’s Guide [i-mode] FOMA
version” for details on Omakase Lock.
Enable/Disable Omakase Lock
s 0120-524-360 Office hours: 24 hours
Incoming call restriction
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 Rejecting a call with no caller ID
1 ][Settings]/[Security]/[Accept/Reject calls]/enter the terminal
security code/t
2 Select the reason/t
3 Select the setting/t
 Rejecting a call from a caller unset in phonebook
1 ][Settings]/[Security]/[Accept/Reject calls]/enter the terminal
security code/t
&/[Reject unknown]
2 Select the setting/t
Voice/Videophone Calls
Making a voice/videophone call
1 ^enter a phone number
2 s (Phone)/i (V.phone)
3 H to end the call
Receiving a voice/videophone call
1 When a call is received, the ring tone sounds and the called LED flashes
2 s
3 H to end the call
Making a call with redials/received calls
1 ^r
& (I) (Redial)/q
& (M) (Received calls)
2 Select a phone number and dial
Voice call: s
Videophone: t
&/i
Overseas use
 Making a call outside your country of stay (including Japan)
1 ^0 (for 1+ seconds)/enter the country code, area code (city
code) and other party’s phone number/s (Phone)/i (V.phone)
When the area code (city code) begins with “0”, omit the “0” when dialing
(Include “0” when making a call to some countries or regions such as Italy).
 Making a call in your country of stay
1 ^enter a phone number
2 s (Phone)/i (V.phone)
 Making a call to a WORLD WING subscriber overseas
Even when making a call to the phone in your country of stay, make an
international call to Japan if the call recipient is a“WORLD WING”subscriber
overseas.
1 ^0 (for 1+ seconds)/81/enter the other party’s mobile
phone number excluding the first “0”/s (Phone)/i (V.phone)
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Mail
Composing and sending i-mode mail
1 ^m/[Compose message]/select the [To] field/t
&/[Direct
input]*1/enter an address/t
2 Select the [Sub] field/t
&/enter a subject/t
&/[Msg]/enter
messages/t
&/i*2
*1 To select a recipient from a phonebook, select [Search phonebook].
*2 To attach a file, select the attachment field (No attachment)/t
&/select
the file to attach.
Checking new i-mode mail
1 ^m/[Check new messages]
Replying to i-mode mail
1 In the received mail details screen, C/[Reply/Forward]
2 Select the reply method/t
3 Compose and send a mail
Forwarding i-mode mail
1 In the received mail details screen, C/[Reply/Forward]/[Forward]
2 Enter an address and send a mail
Displaying a mail in Inbox/Outbox/Unsent messages
1 ^m
2 Select the mailbox/t
3 Select a mail/t
※ [
Camera
Shooting still pictures
1 ][Camera]/[Shoot still pic]/t
&/t
Shooting moving pictures
1 ][Camera]/[Shoot movie]/t
&/t
&/[Save]
Displaying still pictures
1 ][Data box]/[My picture]/select a still picture/t
Playing moving pictures
1 ][Data box]/[i-motion/Movie]/select a moving picture/t
Watching 1Seg
Performing automatic channel setting
1 ][1Seg]/[Channel setting]
2 Select the number to save/C/[Auto channel set]/[Yes]
3 Select an area/t
&/select a prefecture/district/t
&/t
&/[Yes]
Selecting a channel list
1 ][1Seg]/[Channel setting]/select a channel list/t
Watching 1Seg
1 ][1Seg]/[Activate 1Seg]
] appears in the stand-by display when a mail is received.
Phonebook
Adding entries to phonebook
1 ^a/C/[New]/[Phone]
2 Enter a name/t
&/[
]/enter a phone number/t
&/select a phone
To record a video of 1Seg programs: While watching 1Seg, i (for 1+
seconds)/(record)/i
To record 1Seg programs as a still picture: While watching 1Seg, i
Watching Videos
1 ][Data box]/[1Seg]
2 [Video] folder/select a video/t
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type icon/t
&/[ ]/enter a mail address/t
&/select a mail address
type icon/t
&/i/t
※ Other items can be saved as well.
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Music Playback
Using Music&Video Channel
1 ][MUSIC]/[Music&Video ch]/select a program/t
Using MUSIC Player
1 ][Data box]/[MUSIC]/select music data/t
Network Services
Registering Bluetooth device
Set the other party’s Bluetooth device to the registration stand-by status.
1 ][LifeKit]/[Bluetooth]/[List/cnnct/discnnct]/[Yes]
2 Select a Bluetooth device to register/t
3 Enter the Bluetooth passkey/t
Connecting to registered Bluetooth devices
1 ][LifeKit]/[Bluetooth]/[List/cnnct/discnnct]
2 Select a Bluetooth device to connect to/t
Using Voice Mail Service
Voice Mail Service is a paid option (monthly fees apply) that requires subscription.
1 ][Settings]/[NW Services]/[Voice Mail]
2 [Activate VoiceMail]/[Activate VoiceMail]/[Yes]
Using Call Waiting
General Notes
Introduction of options and related devices
 Battery Pack SH21
 FOMA AC Adapter 01/02
Main specifications
Call Waiting is a paid option (monthly fees apply) that requires subscription.
1 ][Settings]/[NW Services]/[Call waiting]
2 [Activate]/[Yes]
Using Call Forwarding Service
Call Forwarding Service is a free option (no monthly fees) that requires
subscription.
1 ][Settings]/[NW Services]/[Call Forwarding]
2 [Activate]/[Activate]/[Yes]
Size
110 (H) × 50 (W) × 16.9 (D) mm
(18.1 at thickest point) (when folded)*
Weight
117 g (with battery pack attached)*
Continuous
talk time
Osaifu-Keitai
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Hold the b mark of the FOMA terminal over the scanning device to use as
electronic money or railway tickets, or retrieve ToruCa.
When the FOMA terminal is stolen or lost, immediately contact your provider of
Osaifu-Keitai compatible service for handling methods.
Bluetooth function
The Bluetooth word mark and logos are owned by Bluetooth SIG, Inc. and any
use of such marks by NTT DOCOMO, INC. is under license. Other trademarks
and trade names are those of their respective owners.
 FOMA AC Adapter 01 for Global use
 Desktop Holder SH29
Continuous
stand-by time
Videophone: 110 min*
Voice call: 200 min*
GSM
FOMA/3G
GSM
Estimated
charge time
Voice call: 210 min*
FOMA/3G
3G/GSM
setting: 3G
When mobile: 340 hr*
When mobile: 320 hr*
3G/GSM
setting: AUTO At rest: 490 hr*
3G/GSM
At rest: 280 hr*
setting: AUTO
FOMA AC Adapter 01/02
120 min*
FOMA DC Adapter 01/02
120 min*
Approximate value
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Specific Absorption Rate (SAR) of mobile phone
This model phone SH-02B meets the MIC’s* technical regulation for
exposure to radio waves.
The technical regulation established permitted levels of radio frequency energy,
based on standards that were developed by independent scientific organizations
through periodic and thorough evaluation of scientific studies.
The regulation employs a unit of measurement known as the Specific Absorption
Rate, or SAR. The SAR limit is 2 watts/kilogram (W/kg)** averaged over ten grams
of tissue. The limit includes a substantial safety margin designed to assure the
safety of all persons, regardless of age and health. The value of the limit is equal
to the international guidelines recommended by ICNIRP***.
All phone models should be confirmed to comply with the regulation, before they
are available for sale to the public. The highest SAR value for this model phone is
0.861 W/kg. It was taken by the Telecom Engineering Center (TELEC), a
Registered Certification Agency on the Radio Law. The test for SAR was
conducted in accordance with the MIC testing procedure using standard operating
positions with the phone transmitting at its highest permitted power level in all
tested frequency bands. While there may be differences between the SAR levels of
various phones and at various positions, they all meet the MIC’s technical
regulation. Although the SAR is determined at the highest certified power level, the
actual SAR of the phone during operation can be well below the maximum value.
For further information about SAR, please see the following websites:
World Health Organization (WHO)
http://www.who.int/peh-emf/
ICNIRP
http://www.icnirp.de/
MIC
http://www.tele.soumu.go.jp/e/index.htm
TELEC
http://www.telec.or.jp/ENG/Index_e.htm
NTT DOCOMO
http://www.nttdocomo.co.jp/english/product/sar/
SHARP Corporation
http://www.sharp.co.jp/products/menu/phone/cellular/sar/index.html
Ministry of Internal Affairs and Communications
** The technical regulation is provided in Article 14-2 of the Ministry Ordinance
Regulating Radio Equipment.
*** International Commission on Non-Ionizing Radiation Protection
European RF Exposure Information
Your mobile device is a radio transmitter and receiver. It is designed not to exceed
the limits for exposure to radio waves recommended by international guidelines.
These guidelines were developed by the independent scientific organization
ICNIRP and include safety margins designed to assure the protection of all
persons, regardless of age and health.
The guidelines use a unit of measurement known as the Specific Absorption Rate,
or SAR. The SAR limit for mobile devices is 2 W/kg and the highest SAR value for
this device when tested at the ear was 0.768 W/kg*.
As SAR is measured utilizing the devices highest transmitting power the actual
SAR of this device while operating is typically below that indicated above. This is
due to automatic changes to the power level of the device to ensure it only uses
the minimum level required to reach the network.
The World Health Organization has stated that present scientific information does
not indicate the need for any special precautions for the use of mobile devices.
They note that if you want to reduce your exposure then you can do so by limiting
the length of calls or using a hands-free device to keep the mobile phone away
from the head.
The tests are carried out in accordance with international guidelines for
testing.
Declaration of Conformity
Hereby, Sharp Telecommunications of Europe Ltd, declares
that this SH-02B is in compliance with the essential
requirements and other relevant provisions of Directive
1999/5/EC.
A copy of the original declaration of conformity can be
found at the following Internet address:
http://www.sharp.co.jp/k-tai/
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FCC Notice
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause
undesired operation.
Changes or modifications not expressly approved by the manufacturer
responsible for compliance could void the user’s authority to operate the
equipment.
Information to User
This equipment has been tested and found to comply with the limits of a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation; if this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:
1. Reorient/relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.
そ
の
他
FCC RF Exposure Information
Your handset is a radio transmitter and receiver.
It is designed and manufactured not to exceed the emission limits for exposure to
radio frequency (RF) energy set by the Federal Communications Commission of
the U.S. Government.
The guidelines are based on standards that were developed by independent
scientific organisations through periodic and thorough evaluation of scientific
studies. The standards include a substantial safety margin designed to assure the
safety of all persons, regardless of age and health.
The exposure standard for wireless handsets employs a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is
1.6 W/kg.
The tests are performed in positions and locations (e.g., at the ear and worn on
the body) as required by the FCC for each model. The highest SAR value for this
model handset when tested for use at the ear is 0.706 W/kg and when worn on the
body, as described in this user guide, is 0.720 W/kg.
Body-worn Operation; This device was tested for typical body-worn operations
with the back of the handset kept 1.5 cm from the body. To maintain compliance
with FCC RF exposure requirements, use accessories that maintain a 1.5 cm
separation distance between the user’s body and the back of the handset. The
use of beltclips, holsters and similar accessories should not contain metallic
components in its assembly.
The use of accessories that do not satisfy these requirements may not comply
with FCC RF exposure requirements, and should be avoided.
The FCC has granted an Equipment Authorization for this model handset with all
reported SAR levels evaluated as in compliance with the FCC RF emission
guidelines. SAR information on this model handset is on file with the FCC and can
be found under the Display Grant section of http://www.fcc.gov/oet/ea/fccid/ after
searching on FCC ID APYHRO00110.
Additional information on Specific Absorption Rates (SAR) can be found on the
Cellular Telecommunications & Internet Association (CTIA) Website at http://
www.ctia.org/.
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109 ページ
２００９年１０月７日
水曜日
午後４時４３分
Inquiries
General inquiries 
s 0120-005-250 (toll free)
※ Service available in: English, Portuguese, Chinese, Spanish, Korean.
※ Available from mobile phones and PHSs.
From DOCOMO mobile phones
(In Japanese only)
r (No prefix) 151 (toll free)
※ Unavailable from land-line phones, etc.
From land-line phones
(In Japanese only)
s 0120-800-000 (toll free)
※ Available from mobile phones and PHSs.
Please confirm the phone number before you dial.
Repairs
From DOCOMO mobile phones
(In Japanese only)
r (No prefix) 113 (toll free)
※ Unavailable from land-line phones, etc.
From land-line phones
(In Japanese only)
s 0120-800-000 (toll free)
Please confirm the phone number before you dial.
For Applications or Repairs and After-Sales Service, please contact the
above-mentioned information center or the docomo Shop, etc. near you on the
NTT DOCOMO website or the i-mode site.
NTT DOCOMO website: http://www.nttdocomo.co.jp/english/
i-mode site: iMenu/お客様サポート (user support)/ドコモショップ
(docomo Shop) (In Japanese only)
Loss or theft FOMA terminal or payment of cumulative
cost overseas 
(available 24 hours a day)
From DOCOMO mobile phones
International call access code for the country
you stay
-81-3-5366-3114* (toll free)
You are charged a call fee to Japan when calling from a land-line phone,
etc.
※ If you use SH-02B, you should dial the number +81-3-5366-3114
(to enter “+”, press the “0” key for 1+ seconds).
From land-line phones

International prefix number for the universal
number
-800-0120-0151*
You might be charged a domestic call fee according to the call rate for the
country you stay.
Failures encountered overseas

(available 24 hours a day)
From DOCOMO mobile phones
International call access code for the country
you stay
-81-3-6718-1414* (toll free)
You are charged a call fee to Japan when calling from a land-line phone,
etc.
※ If you use SH-02B, you should dial the number +81-3-6718-1414
(to enter “+”, press the “0” key for 1+ seconds).
From land-line phones

International prefix number for the universal
number
-800-5931-8600*
You might be charged a domestic call fee according to the call rate for the
country you stay.
If you lose your FOMA terminal or have it stolen, immediately take the steps
necessary for suspending the use of the FOMA terminal.
If the FOMA terminal you purchased is damaged, bring your FOMA terminal to
a repair counter specified by DOCOMO after returning to Japan.
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の
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