Sierra Wireless AC597E ExpressCard Modem CDMA User Manual AirCard 597 ExpressCard User Guide rev 1 0

Sierra Wireless Inc. ExpressCard Modem CDMA AirCard 597 ExpressCard User Guide rev 1 0

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Users Manual

AirCard® 597E ExpressCard

User Guide

2130755

Rev 1.0

Preface

Document 2130755. Rev 1.0 Dec.06 2

Important Notice Duetothenatureofwirelesscommunications,transmission

andreceptionofdatacanneverbeguaranteed.Datamaybe

delayed,corrupted(i.e.,haveerrors)orbetotallylost.

Althoughsignificantdelaysorlossesofdataarerarewhen

wirelessdevicessuchastheSierraWirelessmodemareusedin

anormalmannerwithawell‐constructednetwork,theSierra

Wirelessmodemshouldnotbeusedinsituationswherefailure

totransmitorreceivedatacouldresultindamageofanykind

totheuseroranyotherparty,includingbutnotlimitedto

personalinjury,death,orlossofproperty.SierraWireless

acceptsnoresponsibilityfordamagesofanykindresulting

fromdelaysorerrorsindatatransmittedorreceivedusingthe

SierraWirelessmodem,orforfailureoftheSierraWireless

modemtotransmitorreceivesuchdata.

Safety and Hazards DonotoperatetheSierraWirelessmodem:

•Inareaswhereblastingisinprogress

•Whereexplosiveatmospheresmaybepresent

•Nearmedicalequipment

•Nearlifesupportequipment,oranyequipmentthatmay

besusceptibletoanyformofradiointerference.Insuch

areas,theSierraWirelessmodemMUSTBEPOWERED

OFF.TheSierraWirelessmodemcantransmitsignalsthat

couldinterferewiththisequipment.

DonotoperatetheSierraWirelessmodeminanyaircraft,

whethertheaircraftisonthegroundorinflight.Inaircraft,the

SierraWirelessmodemMUSTBEPOWEREDOFF.When

operating,theSierraWirelessmodemcantransmitsignalsthat

couldinterferewithvariousonboardsystems.

Note: Some airlines may permit the use of cellular phones while the

aircraft is on the ground and the door is open. The Sierra Wireless

modem may be used at this time.

Thedriveroroperatorofanyvehicleshouldnotoperatethe

SierraWirelessmodemwhileincontrolofavehicle.Doingso

willdetractfromthedriveroroperatorʹscontrolandoperation

ofthatvehicle.Insomestatesandprovinces,operatingsuch

communicationsdeviceswhileincontrolofavehicleisan

offence.

Preface

Document 2130755. Rev 1.0 Dec.06 3

Limitation of

Liability

Theinformationinthismanualissubjecttochangewithout

noticeanddoesnotrepresentacommitmentonthepartof

SierraWireless.SIERRAWIRELESSANDITSAFFILIATES

SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL

DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,

CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES

INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR

REVENUEORANTICIPATEDPROFITSORREVENUE

ARISINGOUTOFTHEUSEORINABILITYTOUSEANY

SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS

AND/ORITSAFFILIATESHASBEENADVISEDOFTHE

POSSIBILITYOFSUCHDAMAGESORTHEYARE

FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.

Notwithstandingtheforegoing,innoeventshallSierra

Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor

inconnectionwiththeSierraWirelessproduct,regardlessof

thenumberofevents,occurrences,orclaimsgivingriseto

liability,beinexcessofthepricepaidbythepurchaserforthe

SierraWirelessproduct.

Patents Portionsofthisproductmaybecoveredbysomeorallofthe

followingUSpatents:

5,515,013 5,629,960 5,845,216 5,847,553 5,878,234

5,890,057 5,929,815 6,169,884 6,191,741 6,199,168

6,339,405 6,359,591 6,400,336 6,516,204 6,561,851

6,643,501 6,653,979 6,697,030 6,785,830 6,845,249

6,847,830 6,876,697 6,879,585 6,886,049 6,968,171

6,985,757 7,023,878, 7,053,843 7,106,569 D442,170

D459,303

andotherpatentspending.

Thisproductincludes

technologylicensedfrom:

LicensedbyQUALCOMMIncorporatedunderoneormoreofthe

followingUnitedStatespatentsand/ortheircounterpartsinother

nations:

4,901,307 5,056,109 5,101,501 5,109,390 5,228,054

5,267,261 5,267,262 5,337,338 5,414,796 5,416,797

5,490,165 5,504,773 5,506,865 5,511,073 5,535,239

5,544,196 5,568,483 5,600,754 5,657,420 5,659,569

5,710,784 5,778,338

ManufacturedorsoldbySierraWirelessInc.oritsLicensees

underoneormorepatentslicensedfromInterDigitalGroup.

Preface

Document 2130755. Rev 1.0 Dec.06 4

Trademarks AirCardand“HeartoftheWirelessMachine”areregistered

trademarksofSierraWireless.

SierraWireless,theSierraWirelesslogo,theredwavedesign,

andWatcheraretrademarksofSierraWireless.

Windows®isaregisteredtrademarkofMicrosoftCorporation.

MacOSisatrademarkofAppleComputer,Inc.,registeredin

theU.S.andothercountries.

ExpressCardisatrademarkofPCMCIA.

QUALCOMM®isaregisteredtrademarkofQUALCOMM

Incorporated.gpsOneisatrademarkofQUALCOMM

Incorporated.

InstallShield®isaregisteredtrademarkofMacrovisionCorpo‐

rationintheUnitedStatesofAmericaand/orothercountries.

Othertrademarksarethepropertyoftherespectiveowners.

Comments

Additional

information and

updates

Forup‐to‐dateproductdescriptions,documentation,appli‐

cationnotes,firmwareupgrades,troubleshootingtips,and

pressreleases,visit.www.sierrawireless.com.

Sales Desk: Phone: 1-604-232-1488

Hours: 8:00 AM to 5:00 PM Pacific Time

E-mail: sales@sierrawireless.com

Post: Sierra Wireless

13811 Wireless Way

Richmond, BC

Canada V6V 3A4

Fax: 1-604-231-1109

Web: www.sierrawireless.com

Document 2130755. Rev 1.0 Dec.06 5

Table of Contents

Introducing the AirCard® 597E ExpressCard . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Feature summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Wireless ExpressCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

CDMA 3G services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Additional AirCard ExpressCard features . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

System components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Your host computing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

The AirCard 597E ExpressCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

The AirCard ExpressCard drivers and enabling software . . . . . . . . . . . . 11

A CDMA service provider account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

The CDMA wireless network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

The AirCard 597E software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Account activation and configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

AirCard ExpressCard software installation procedures . . . . . . . . . . . . . . . . . 16

ExpressCard insertion and removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Inserting the AirCard ExpressCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Removing the AirCard ExpressCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Account configuration procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Activation Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Manual activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Contents

Document 2130755. Rev 1.0 Dec.06 6

Automated activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Care and Maintenance of Your AirCard ExpressCard . . . . . . . . . . . . . . . . . . .22

Watcher Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Starting and closing Watcher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Components of the Watcher window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Window controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Docking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Always On Top . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Interpreting icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Connection Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Call Status Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Indicator area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Minimized icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Online Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Using an external antenna. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

LED operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Radio frequency and electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . 31

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Important safety/compliance information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Information pertaining to OEM customers . . . . . . . . . . . . . . . . . . . . . . . . . 36

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Document 2130755. Rev 1.0 Dec.06 7

1: Introducing the AirCard® 597E

ExpressCard

Note: This document applies to you, only if your wireless card is the

AirCard 597E ExpressCard from Sierra Wireless. This document does

not apply, if you are using a wireless card that is built into your

computer.

•Welcome

•Feature summary

•Package contents

•System components

Welcome

Note: Do not insert the AirCard

ExpressCard into your

ExpressCard slot prior to

installing the software. It is

important to install the software

and drivers in the correct order.

For detailed procedures, see

page 15.

TheSierraWirelessAirCard 597EExpressCardisadual‐band

wirelessExpressCard/34moduleforcellularandPCS

networks,andtheGPSfrequencyband.Itenhancesthe

functionalityofyourmobilecomputingdevicebyadding

2‐waymessagingandhigh‐speedmobiledatainextended

areas,comparedtowirelesslocalareanetworks.

ThisExpressCardallowsyoutodothefollowing(subjectto

featureavailability),withoutusingawirelinephoneor

network:

•ConnecttotheInternet,VPNandcorporatenetworks

•Sendandreceivelargee‐mailmessages

•SendandreceiveSMSmessages

•Conductvideo‐conferencing

•Accessstreaming,real‐timemedia

•Playgamesonline

Note: You can view this guide online or print it to keep on hand. If

you're viewing it online, simply click a topic in the Table of Contents, or

a page number in the Index, or any page reference or section

reference. (Most text that is blue is a clickable link.) The PDF

automatically displays the appropriate page.

Introducing the AirCard® 597E ExpressCard

Document 2130755. Rev 1.0 Dec.06 8

Feature summary

Note: For step-by-step instruc-

tions to access features of the

AirCard ExpressCard, consult

the online help available with

Watcher™ (page 29).

TheAirCardExpressCardisdesignedtoprovideawiderange

ofcapabilitiesusingCDMAnetworktechnology.Implemen‐

tationofthesefeaturesdependsontheparticularservice

providerandaccountfeaturesyouhavechosen.

Somefeaturesdescribedinthismanualmaynotbesupported

byyourserviceproviderormaynotbeavailablewithyour

networkaccount.Fordetailsoftheservicesandaccounts

available,contactyourserviceprovider.

Wireless ExpressCard

Onceinstalledandconfigured,theAirCardExpressCardcan

connecttotheCDMAnetworkautomatically.Youjustinsert

theAirCardExpressCard,allowWatchertoautolaunchand

authenticateyouraccountonthenetwork,thenlaunchyour

Internetbrowser(whichyoucanalsoconfigureinWatcherto

launchautomatically)—you’reonline!

Alternatively,youcanmakeahigh‐speeddataconnection

withoutrunningWatcher—simplybylaunchingwhatever

applicationyouwanttouse(suchasyourwebbrowseror

e‐mailapplication).Prerequisites:youmusthavepreviously

selected,inWatcher,“Always-on”forthehigh‐speedconnection

and(subjecttofeatureavailability)“Enable NIC for data

connections”.

TheAirCardExpressCardalsoallowsyoutodialupamodem

(suchasacorporateserver).

CDMA 3G services

TheAirCardExpressCardoperatesoveratypeofwireless

networkcalledCDMA (CodeDivisionMultipleAccess).

CDMA 3Gtechnologyprovidesavarietyofconnectivity

features,dependingonyourserviceproviderandaccount:

•1x‐EVDORev.AsupportsInternetconnectionswithdata

ratesupto3.1 Mbps(downlinkfromthenetwork)and

1.8 Mbps(uplinktothenetwork).Averagedataratesare

450‐800 Kbps(downlinkfromthenetwork)and

300‐400 Kbps(uplinktothenetwork).Actualspeed

dependsonthenetworkconditions.

•1x‐EVDORev.0supportsInternetconnectionswithdata

ratesupto2.4 Mbps(downlinkfromthenetwork)and

153 Kbps(uplinktothenetwork).Averagedataratesare

400‐700 Kbps(downlinkfromthenetwork)and

AirCard® 597E ExpressCard - User Guide

92130755

40‐80 Kbps(uplinktothenetwork).Actualspeeddepends

onthenetworkconditions.

•1XsupportsInternetconnectionswithdataratesupto

153 Kbps.Actualspeeddependsonthenetworkcondi‐

tions.

Oncetheconnectionisestablished,youcanopenyourbrowser

andconnecttoanywebsitethatisaccessiblethroughthe

Internet,oraccessotherInternetservices(suchase‐mail).

Theconnectionis“active”whendatatransmissionis

occurring.Ifdatatransmissionstopsforaperiodoftime

(determinedbythenetwork),theconnectionbecomes

“dormant”;seepage 27.

•Circuitswitched(dial‐up)data,usingtheearlierCDMA

IS‐95specification,supportsdataconnectionstoanydial‐

inserviceatratesupto14.4 Kbps.

•QNC (QuickNetConnect),providesasimplifiedwayto

dialintoanInternetconnection(usingcircuitswitched

data)where3G(1xEV‐DOor1X)high‐speedpacket

serviceisnotavailable.

•SMS (ShortMessageService),allowsyoutosendand

receiveshorttextmessagesusingtheAirCard

ExpressCard.

Additional AirCard ExpressCard features

BeyondthefeaturesoftheCDMAnetwork,theAirCard

ExpressCardprovidesadditionalsoftwarefeatures:

•SupportforgpsOneandLocationBasedServices

•PINsecuritycodetoprotectyourAirCardExpressCard

andaccountfromunauthorizeduse.

•AnActivationWizard(page 19)toassistwithconfiguring

yourCDMAaccount.

•SoundoptionstocustomizeringtonesforSMSmessages.

•ACallLogtotrackoutgoingcallsanddeterminethe

amountofdatatransferred.

Introducing the AirCard® 597E ExpressCard

Document 2130755. Rev 1.0 Dec.06 10

Package contents

YourAirCardExpressCardpackagecontainsthefollowing

components:

•AirCard 597EExpressCard

•InstallationCDcontainingtheAirCardExpressCard

software,thisuserguide,andwarrantyinformation

•QuickStartGuide

System components

YourAirCard 597EExpressCardisjustonepartofasystem

designedtoprovideyouwithawiderangeofcommunication

features.Everycomponentofthesystemisneededtoenable

thesecapabilities.

Your host computing device

YournotebookhoststheAirCardExpressCardhardwareand

runsthecommunicationsoftware:yourwebbrowserore‐mail

application,andWatcher—theAirCardExpressCardenabling

software.

Youmayalsohaveothersoftwareonyourcomputerthatcan

beusedwirelesslywiththeAirCardExpressCard,suchas:file

transferapplications(FTP),chatorinstantmessaging,aVPN

(VirtualPrivateNetwork)client,clientsoftwareforacorporate

serverapplication.

The AirCard 597E ExpressCard

TheAirCardExpressCardprovidesyourcomputerwitha

connectiontotheCDMAwirelessnetwork.

TheAirCardExpressCardfitsintoastandardExpressCard/34

orExpressCard/54slotavailableonnewernotebookPCs.

EveryCDMAnetworkoperatesononeofthreeradio

frequencybands.Asadual‐bandproduct,theAirCard

ExpressCardoperatesontwoofthesebands(seepage 31),

providingawidecoveragearea.

AirCard® 597E ExpressCard - User Guide

11 2130755

The AirCard ExpressCard drivers and

enabling software

TheAirCardExpressCarddriversandenablingsoftware

(Watcher)monitorandmanageyourwirelessconnections.

TheAirCardExpressCardcomeswithaCDcontainingthis

software:

•WatcherapplicationthatyouusetomanagetheAirCard

ExpressCardandmonitoryourconnections.Forstep‐by‐

stepinstructionstoaccessfeaturesofWatcher,usethe

application’sonlinehelp.

•ThedevicedriversoftwarethatenablestheAirCard

ExpressCardtoworkwithyourcomputer’soperating

system.

Thedriversandapplicationsoftwaremustbeinstalledbefore

youinserttheAirCardExpressCardforthefirsttime.Detailed

instructionsareprovidedinthefollowingchapters.

A CDMA service provider account

CompaniesthatoperateCDMAnetworksandprovideaccess

tothesenetworksarecalledserviceproviders.Tousethe

AirCardExpressCard,youmusthaveanaccountwitha

CDMAserviceprovider.

Note: You can use the Lock

Code feature to prevent others

from using your account, should

your AirCard ExpressCard be

stolen. For information on this

feature, see the online help.

Eachserviceproviderhasitsownpricingoptions.Theremay

beflatrateaccounts,whichprovideyouamaximumnumber

ofminutesofnetworkusageforafixedmonthlyfee.There

maybeaccountsforwhichyouarechargedfornetworkusage

bytheminuteorbytheamountofdatatransmitted.

Youraccountmayincludeavarietyofotherservicessuchas

SMSmessaging.

EachAirCardExpressCardhasbeenprovisionedatthefactory

forusewithaparticularserviceprovider.Thissetsthe

AirCardExpressCardtouseparticularradiochannelsand

enablesservicesspecificforthatprovider.

Theprocessofsettingupyouraccountiscalledactivation.

Activationinvolvesactionbytheserviceproviderandconfigu‐

rationoftheAirCardExpressCard.

Theproceduretoconfigure(activate)yourAirCard

ExpressCardiscoveredin“Activation”onpage 19.

Introducing the AirCard® 597E ExpressCard

Document 2130755. Rev 1.0 Dec.06 12

The CDMA wireless network

Note: More information about

CDMA networks is available on

the CDMA Development Group

web site,

www.cdg.org

Thisistheworldwideinfrastructureprovidingtheradio

coveragethatallowsyoutostayconnected.Madeupofradio

towersandavarietyofnetworkswitches,routers,andservers,

thenetworkisaninterconnectionofmanyserviceproviders.

Note: Most service providers

have coverage maps on their

web sites.

ThereareCDMAnetworksthatoperateinthefrequencybands

supportedbytheAirCardExpressCardthroughoutNorth

AmericaandpartsofLatinAmerica,Asia,andNewZealand.

However,eachserviceprovideroperatesanetworkthatcovers

alimitedgeographicalareawithintheoverallCDMAcoverage

area.

Note: The fee for service is

usually higher when you are

roaming (connecting to a

network other than the one

belonging to your service

provider).

Mostserviceprovidershave“roaming”agreementswithother

serviceproviders,sothattheycanofferserviceoutsideofthe

coverageareaoftheirownnetworks.Forexample,assuming

youliveinVancouver(Canada),andtravelfrequentlyto

Seattle(UnitedStates),youcanobtainanaccountwitha

Vancouverserviceproviderthathasaroamingagreementwith

aserviceproviderinSeattle.Youwouldthenhavelocalservice

inVancouver,androamingserviceinSeattle.

Document 2130755. Rev 1.0 Dec.06 13

2: Getting Started

•The AirCard 597E

software

•Account activation and

configuration

BeforeyoucanbeginusingtheAirCardExpressCard,you

must:

1. InstalltheAirCardExpressCardenablingsoftwareand

drivers.

2. ActivateanaccountandconfiguretheAirCard

ExpressCardtouseyouraccount(unlesstheAirCard

ExpressCardhasbeenpre‐activated).

Thissectionprovidesanoverviewofthisprocess.

The AirCard 597E software

TheAirCardExpressCardcomeswiththissoftware:

•WatcherapplicationthatyouusetomanagetheAirCard

ExpressCardandmonitoryourconnections

•Thedriversoftwarethatprovidestheinterfacebetween

theAirCardExpressCardandyourWindowsoperating

system

TheWatchersoftwaremustbeinstalledbeforeyouinsertthe

AirCardExpressCardforthefirsttime.Detailedinstructions

areprovidedin“Installation”onpage 15.

Account activation and

configuration

TousetheAirCardExpressCard,youmusthaveanaccount

withaCDMAserviceprovider.Theprocessofsettingupan

accountiscalledactivation.

IfyoupurchasedtheAirCardExpressCarddirectlyfroma

serviceprovider,youmayalreadyhaveanaccount;your

AirCardExpressCardmaybepre‐activated.

Otherwise,runWatcherandtheActivationWizard,which

guidesyouthroughtheactivationandconfigurationprocess.

(Dependingonyourconfiguration,WatcherandtheActivation

Wizardmaystartautomatically.)

Getting Started

Document 2130755. Rev 1.0 Dec.06 14

ConfiguringtheAirCardExpressCardinvolvessettingthe

phonenumberassignedbyyourserviceproviderandmay

involveenteringothernetworkparametersandsettingssuch

asausernameandpasswordtoaccessservices.

Yourserviceproviderneedstoknow:

•Thebillinginformationtousetocollectpaymentforyour

networkusage.

•TheESN (ElectronicSerialNumber)orMEID(Mobile

EquipmentIdentifier)assignedtoyourAirCard

ExpressCardduringthemanufacturingprocess.(TheESN

orMEIDisprintedonalabelontheAirCardExpressCard

andcanbedisplayedinWatcher.)Thisnumberisusedto

helpauthenticateyouraccountwhenyouconnectfor

service.

Yourequirefromyourserviceprovider:

•Anactivationcodethatgivesyouaccesstoconfigurethe

account.

•AphonenumberforyourAirCardExpressCard.

•Additionalinformationspecifictoyourserviceprovider

suchas:

·AuserID(username)andpasswordtoauthenticateyour

networkconnection.

·ASID(SystemIDentifier)thatidentifiesyourhome

networkareaandisusedtogetherwithyourphone

numbertodetermineifyouare“home”or“roaming”.

Document 2130755. Rev 1.0 Dec.06 15

3: Installation

•System requirements

•Installation

•Inserting the AirCard

ExpressCard

•Removing the AirCard

ExpressCard

Thischapterguidesyouthroughthestepsnecessarytoinstall

theAirCardExpressCardonanotebookcomputer.

Note: Do not insert the AirCard ExpressCard into your ExpressCard

slot before installing the software.

Thebasicstepsare:

1. InserttheAirCard 597EinstallationCDintoyourCD‐

ROMdriveandinstallWatcher.

2. InserttheAirCardExpressCardintotheExpressCard

slot (page 17)toinstalltheAirCardExpressCarddrivers.

3. IftheAirCardExpressCardhasnotbeenpre‐activated,use

theActivationWizardtoconfiguretheAirCard

ExpressCard(asdescribedin“Activation”onpage 19).

Beforeyoubegintheinstallationprocess,ensureyourPCis

runningasupportedoperatingsystemandmeetsthe

hardwarerequirementsdescribedinthenextsection.

System requirements

TheAirCardExpressCardissupportedonnotebookPCs

running:

•WindowsVista(whencommerciallyavailable)

•Windows2000withServicePack4androll‐up1

•Windows XP(HomeandProfessionalversions)with

ServicePack2

•MacOSX(supportedthroughtheWatcherLitesoftware)

Installation

Document 2130755. Rev 1.0 Dec.06 16

ToinstalltheAirCardExpressCard,yourequirethesesystem

resources:

AirCard ExpressCard software

installation procedures

ToinstallWatcherandtheAirCardExpressCarddrivers:

Note: Users of Windows Vista

and 2000 must be logged in with

administrative privileges to install

the AirCard ExpressCard

software. Users of Windows XP

may require administrative privi-

leges, depending on the XP

installation.

1. IftheinstallationCDisnotalreadyinyourCD‐ROM

drive,insertit.TheCDshouldautostartanddisplaya

menu.

IftheCDdoesnotautostart,selectStart > Runandenter

d:\launch.exewheredisthedriveletterofyourCD‐ROM

drive.

2. FromtheCDstartupwindow,selectInstall Watcher software

tolaunchtheInstallShield®Wizard.

3. IftheOpen With...windowappears,canceltheinstallation

(yourcomputerismissingsomefilesrequiredforthe

installation).SearchforInstmsiw.exe(ifyou’rerunning

Windows2000)amongthedownloadsat

www.microsoft.com.Installthefileonyourcomputer,

thenreruntheAirCardExpressCardsoftwareinstallation.

4. IftheIkernel Application Errorwindowappears:

a)Canceltheinstallation.

b)Downloadthefile:

http://support.installshield.com/kb/files/Q108312/

ikernelupdate.exe.

c)Installthefileonyourcomputer,thenrerunthesoftware

installation.

5. UsetheNextandBackbuttonstonavigatethroughthe

wizardnotingthefollowing:

·Toproceedwiththeinstallation,youmustclickI accept

the terms in the license agreement toindicateyouraccep‐

tanceofthetermsofthelicenseagreement.

Table 3-1: System resource requirements

ExpressCard slots One ExpressCard/34 or ExpressCard/54

slot

Disk drive CD-ROM (for installation only)

I/O resources 1 IRQ, 40 bytes I/O space

Memory 32 MB

Disk space 32 MB

Installation

17 2130755

·UsethedefaultsettingsfortheDestination Folderunless

youhavespecialrequirementsandanadvancedunder‐

standingofPCconfiguration.(TheDestinationFolder

dictateswherethesoftwareisinstalled.)

6. Whenyouarenotifiedthattheinstallationiscomplete,

clickFinish.

Note: Do not forcefully insert the

AirCard ExpressCard. This may

damage the connector pins.

7. InserttheAirCardExpressCardintoyourExpressCard

slot (describedinthefollowingsection).Thisinstallsthe

driversfortheExpressCard.

Whenthedrivershavebeeninstalled,thesystemtraydis‐

playsthemessage“Yournewhardwareisinstalledand

readytouse”:

8. IfWatcherhasnotstartedautomatically,startit:double‐

clicktheWatchericononyourdesktop.

ProceedtoconfiguretheAirCardExpressCardtouseyour

account(ifitwasnotpre‐activated).See“Activation”on

page 19.

ExpressCard insertion and

removal

Inserting the AirCard ExpressCard

ToinserttheAirCardExpressCardintoanotebook:

1. Withthepicturelabelfacingup,inserttheAirCard

ExpressCardintotheslot.

Correct Incorrect

Installation

Document 2130755. Rev 1.0 Dec.06 18

WhenyouinserttheAirCardExpressCard,thefollowing

shouldoccur:

•Ifsoundeffectsareenabled,thePCbeeps.

•TheSafelyRemoveHardwareiconappearsinthesystem

tray,ifitisnotalreadydisplayedforanothercard,(and

unlessthefeaturehasbeendisabled).

•Watcherlaunches(unlesstheautolaunchfeaturehasbeen

disabled).

TheAirCardExpressCardispoweredassoonasyouinsertit.

Removing the AirCard ExpressCard

ToremovetheAirCardExpressCard:

1. CloseWatcherifitisopen.

2. ClicktheSafelyRemoveHardwareiconinthesystemtray

todisplaytheoptiontostopthecard.

3. Clicktheentryfor“NEC PCI to USB Open Host Controller”or

“Standard Enhanced PCI to USB Host Controller“.

4. Ifadialogboxappearsnotifyingyouthatitissafeto

removethecard,clickOK.

5. UsetheejectortoremovetheAirCardExpressCardfrom

theslot.Pullthecardoutoftheslotbygrippingbothsides

ofthecardandpullingthecardstraightout.

Windows Vista Windows XP Windows 2000

Correct Incorrect

Document 2130755. Rev 1.0 Dec.06 19

4: Activation

•Account configuration

procedures

•Manual activation

• Automated activation Account configuration

procedures

ThefinalsteptomakingtheAirCardExpressCardoperational

isconfiguringittouseyourCDMAserviceprovideraccount.

TheprocessofactivationconfiguresyourAirCard

ExpressCardwiththerequiredaccountparameters(phone

number,username,password,etc.).

Ifyoupurchasedapre‐activatedAirCardExpressCard,this

stepisnotnecessary.Oncetheapplicationsoftwareand

driversareinstalled,theAirCardExpressCardisreadyforuse.

Otherwise,youmustusetheActivationWizardtoactivateand

configureyouraccount.

Activation Wizard

TheActivationWizardwalksyouthroughtheprocessof

configuringanaccount.Theprocessandoptionsvarybasedon

theserviceprovider.

Thissectionisaguideonly.ConsulttheQuickStartGuide,

andfollowthedirectionsonscreenandinstructionsgivenby

yourserviceproviderrepresentative.

ToactivateanaccountandconfigureyourAirCard

ExpressCardforuse:

IfyourAirCardExpressCarddoesnothaveanactivated

account,andWatcherhasstartedautomatically,thenthe

ActivationWizardshouldstartautomatically.Ifthisdoesnot

happen:

1. EnsureWatcherisrunning.Ifitisnot,double‐clickthe

Watchericononyourdesktop.

2. StarttheActivationWizard:selectTOOLS >

Activation Wizard.

TobeginactivationoftheAirCardExpressCard,clickNext.

Activation

Document 2130755. Rev 1.0 Dec.06 20

Manual activation

Activationinvolvesphoningyourserviceprovider,

exchanginginformation,andenteringyouraccountinfor‐

mationintotheappropriatefieldsinthewizard.(Tousethis

method,yourequireaphone.)

Tousemanualactivation,usetheNextandBackbuttonsto

navigatethroughthewizard,notingthefollowing:

•Obtainthebillinginformationlistedonthesecond

windowofthewizard,beforeyouphonetheservice

providerorproceedtothenextwindow.

•Contactyourserviceprovider.Informyourservice

providerthatyouareactivatingyourSierraWireless

AirCard 597EExpressCard.Therepresentativewill

requestyourESN (ElectronicSerialNumber)orMEID.

ThisisdisplayedintheActivationWizard(andisprinted

ontheAirCardExpressCardboxandonthelabelonthe

backoftheAirCardExpressCard).

•Aspromptedbythewizard,entertheinformation

providedbytheservicerepresentative.

•SelectFinishinthefinalwindowofthewizard.

OncompletionoftheActivationWizard,theAirCard

ExpressCardisreadyforuse.Thefollowingchaptersexplain

howtouseWatchertomanageandmonitoryourconnections.

Automated activation

Touseautomatedactivation:

1. SelecttheAutomated ActivationradiobuttonandclickNext.

2. Thewizardadvisesthatitwillmakeanetworkconnection,

dialingthedisplayednumber.Leavethenumber

unchangedunlesstoldbyatechnicalservicerepresen‐

tativetoenteradifferentvalue.ClickNext.

3. Followanyinstructionsorpromptsprovidedtoactivate

theExpressCard.

WatcherdisplaystheactivationprogressintheCallStatus

Area.Whentheprocessiscompleteyoushouldseethe

message“Ready to Connect”.

AirCard® 597E ExpressCard - User Guide

21 2130755

Note: If you do not get the “Ready to Connect” message, retry the

process. If the process continues to fail, use manual activation

(page 20) or contact your service provider.

AtthispointyourAirCardExpressCardisreadytouse.

Document 2130755. Rev 1.0 Dec.06 22

5: Care and Maintenance of Your

AirCard ExpressCard

Aswithanyelectronicdevice,theAirCardExpressCardmust

behandledwithcaretoensurereliableoperation.Followthese

guidelinesinusingandstoringtheAirCardExpressCard:

•DonotapplyadhesivelabelstotheAirCardExpressCard.

ThismaycausetheAirCardExpressCardtobecome

jammedinsidethecardslot.

•TheAirCardExpressCardshouldfiteasilyintoyour

ExpressCardslot.ForcingtheAirCardExpressCardintoa

slotmaydamageconnectorpins.

•Protectthecardfromliquids,dust,andexcessiveheat.

•Whennotinstalledinyourcomputer,storetheAirCard

ExpressCardinitscarrycase.

Document 2130755. Rev 1.0 Dec.06 23

6: Watcher Basics

• Starting and closing

Watcher

• Components of the

Watcher Window

• Interpreting icons

• Online Help

• Troubleshooting

• Using an external

antenna

Watcheristheapplicationthatallowsyoutomanageand

monitortheconnectionbetweentheAirCardExpressCardand

theCDMAnetwork.YouuseWatcherto:

•Determineyoursignalstrength,roamingstatus,3Ghigh‐

speeddataavailability,andothernetworkconnection

parameters

•Initiatedatacalls

•Viewcallstatistics

•ReceiveandsendSMSmessages

•Customizefeaturesandoptions

DependingonWatchersettings,youmaybeabletoconnectto

theCDMAnetworkwithoutstartingWatcher—simplyby

launchingwhateverapplicationyouwanttouse(suchasyour

webbrowserore‐mailapplication).However,Watcherandits

iconinthesystemtraywon’tbeavailableforyoutomonitor

thestatusoftheconnection.

Starting and closing Watcher

DependingonyoursettingsintheOptionswindow,Watcher

launchesautomaticallyanytimeyouinserttheAirCard

ExpressCard.YoucanalsolaunchWatcherby:

•Double‐clickingtheWatchericon onyourdesktop

•Selecting:

InWindowsXP:Start > All Programs > Sierra Wireless >

3G Wireless Module > EVDO Watcher

InWindows2000:Start > Programs > Sierra Wireless >

3G Wireless Module > EVDO Watcher

Watcher Basics

Document 2130755. Rev 1.0 Dec.06 24

ThestandardWindowscontrolbuttonsintheupperright

cornerofthewindowareusedtominimizeorcloseWatcher.

Whenminimized,Watcherdoesnotappearasataskbar

button.Instead,aniconisshowninthesystemtray,usuallyat

therightendofthetaskbar.(See“Minimizedicons”on

page 28.)

Components of the Watcher

window

Thewindowhasthreeareasthatdisplaymessagesandicons:

theConnectionStatusArea(page 26),CallStatusArea

(page 27),andIndicatorArea(page 28).Theseareasareshown

inFigure 6‐1thatfollows.

Amenubarislocatedontheupperleftsideofthewindow.

Windowscontrolbuttonsareinthetoprightcorner.

Figure 6-1: Watcher window

Foradetaileddescriptionofeachoptioninthemenus,seethe

onlinehelp.

Window controls

•TheMinimizebuttonclosestheWatcherwindowbutleaves

theapplicationrunning.WhenWatcherisminimized,you

canusetheWatchericoninthesystemtraytodetermine

theAirCardExpressCardstatus.(Seepage 28.)Thisicon

replacesataskbarbuttonforWatcher.

Onceminimized,youcanredisplaytheWatcherwindow

byselectingtheWatchericoninthesystemtray.Youcan

alsorestorethewindowbydouble‐clickingthedesktop

shortcutorlaunchingWatcherfromtheStartmenu.

ToggleFull/Compactbutton

ClosebuttonMinimizebutton

Menubar

ConnectionStatusArea

CallStatusArea

Indicatorarea Button

Manager

Connection

AirCard® 597E ExpressCard - User Guide

25 2130755

•TheToggle Full/Compactbuttonisusedtoswitch

betweenthefullWatcherwindowandthecompactview:

Thecompactviewallowsyoutoseeconnectionstatusand

indicatorswhileusinglessspaceonthedesktop.

Tomakedataconnections,disconnect,oraccessWatcher

features,youmustusefullview.Toreturntofullview,

selecttheviewtogglebuttoninthetopright.

•TheClosebuttonisusedtoexitWatcher.

Docking

YoucansettheWatcherwindowto“jump”totheedgeofyour

screenwhenyoumovethewindowclosetoanedge.Thislets

youeasilypositionWatcherinacornerofthescreen.

•SelectVIEW > Docking

Always On Top

YoucansetWatchertoalwaysdisplayinfrontofother

windows.Thisallowsyoutomonitorconnectionstatuswhile

usinganothermaximizedapplication,suchasyourweb

browser.

•SelectVIEW > Always On Top

Interpreting icons

Watchermakesextensiveuseoficonstoindicatestatusand

events.Thevariousiconsaredescribedinthefollowing

sectionsonthedisplayareasofWatcher.

Watcher Basics

Document 2130755. Rev 1.0 Dec.06 26

Connection Status Area

TheConnectionStatusAreausestheiconsshowninthe

followingtable.

Table 6-1: Connection Status Area icons

Icon Meaning

AirCard ExpressCard not detected (displayed in the left part of the

Connection Status Area).

The Signal Strength indicator (displayed in the left part of the

Connection Status Area) uses bars to show the intensity of the radio

signal. The number of bars increases as signal strength increases to a

maximum of five bars.

When the bars are dimmed and the antenna icon is crossed out, no

connection is possible for one of these reasons:

•You are outside the CDMA network coverage area

•The signal strength is too weak

•A network or account problem is preventing the AirCard

ExpressCard from obtaining service

Indicates whether 1xEV-DO Rev. A is available in this area.

Indicates whether 1xEV-DO Rev. 0 is available in this area.

Indicates whether 1X is available in this area. (Not displayed if 1xEV-DO

is available).

The Roaming Status indicator shows whether you are roaming onto the

network of a service provider other than your own.

When the indicator is off (gray), you are within the local coverage area

of your service provider. When the indicator is on (solid black), you are

in a “preferred” roaming area. When the indicator is blinking, you are

within the coverage area of a CDMA network but not in a “preferred”

roaming area.

Your coverage area and account charges depend upon your service

provider and the type of account you have. There may be surcharges

for roaming service that vary based on whether you are in a preferred or

non-preferred roaming area. If there is no roaming agreement between

your service provider and the local carrier, you may be unable to

complete calls.

The In Use indicator shows whether a call is in progress. No icon is displayed when

the AirCard ExpressCard is idle. Otherwise, one of these icons is displayed:

A high-speed (1xEV-DO Rev. A) packet data call is in progress.

A high-speed (1xEV-DO Rev. 0) packet data call is in progress.

A high-speed (1X) packet data call is in progress.

AirCard® 597E ExpressCard - User Guide

27 2130755

Call Status Area

TheCallStatusAreadisplaysmessagesrelatedtothestatusor

progressofaconnection.

Whereadurationtimerisshown,timingbeginswhenthecall

isinitiated—notfromthetimethecallisfullyconnected.This

isameasureofthetimetheAirCardExpressCardhasbeen

usingtheradiochannel(awirelessnetworkresource).

“Click this display to exit PowerSave mode”indicatesthatthe

AirCardExpressCardcouldnotfindasystemwithina

15 minuteinterval.Toconservepower,theAirCard

ExpressCardreduceschannelscanningtoonceeverythree

minutes.ToforcetheAirCardExpressCardoutofPowerSave

mode,clickintheCallStatusArea.TheAirCardExpressCard

performsachannelscanand,ifnonetworkisdetected,returns

toPowerSavemode.

A circuit switched data call is in progress.

A high-speed (1X or 1xEV-DO) packet data connection is dormant; the

radio channel has been released. You can resume data transmission

without the need of re-establishing the connection.

Some applications may not be able to function on a dormant

connection.

A fatal error has occurred and the AirCard ExpressCard is inoperable.

1. Close Watcher.

2. Safely eject and remove your AirCard ExpressCard.

3. Re-insert your AirCard ExpressCard.

4. Restart Watcher.

5. If this icon is still displayed, restart your computer.

Table 6-1: Connection Status Area icons (continued)

Icon Meaning

Watcher Basics

Document 2130755. Rev 1.0 Dec.06 28

Indicator area

TheIndicatorareadisplaysaniconthatnotifiesyouwhenyou

receiveSMSmessages.Theiconisblackwhen“on”andgray

when“off”.

Minimized icons

WatcherdisplaysaniconintheWindowssystemtray(which

isusuallylocatedinthelowerrightcornerofyourscreen).The

systemtrayiconindicatesyourconnectionstatusornotifies

youwhenyouhaveSMSmessages.

Onlyoneiconcanbedisplayedatatime.Thepriorityoficons,

fromhighesttolowest,is:

•SMSmessage(s)

•Activeorinactiveconnection.

Forexample,ifyouhaveunreadSMSmessages,andthen

establishadataconnection,theiconstilldisplaysasanunread

SMSmessage.

Table 6-2: Indicator Area icons

Icon Meaning

The SMS message indicator shows whether you have

unread messages. A blinking icon indicates that there are

one or more urgent or important unread messages.

To display the SMS Express window (in which the

messages are displayed) select TOOLS >

SMS Express… or double-click the icon.

Table 6-3: System tray icons

Icon Meaning

You are in service on the network but have no active data

connection.

The number of red bars indicates the signal strength.

You have an active data connection.

The number of green bars indicates the signal strength.

You are not in service on the CDMA network.

You have a new SMS message.

AirCard® 597E ExpressCard - User Guide

29 2130755

Online Help

Watcherincludesextensiveonlinehelptoprovideoperating

hintsandstep‐by‐stepinstructionsforgettingthemostfrom

yourAirCardExpressCard.

Youcanaccessonlinehelpinseveralways:

•Press<F1>inanywindow.

•ClicktheHintsbuttonavailableinmanywindows.

•UseWindowsExplorertonavigatetoProgram Files >

Sierra Wireless > 3G Wireless Module > Generic > Watcher.chm.

Double‐clicktoopenthehelpfile.

Thehelpfilehasatableofcontents,anindex,andsearch

capabilities.

Troubleshooting

Theonlinehelpincludesdescriptionsofmostcommonerror

messages.LookinthetableofcontentsunderTroubleshooting.

Forhelpwithotherproblems:

•ConsulttheSierraWirelesswebsiteat

www.sierrawireless.com,whereyouwillfindanextensive

knowledgebasethatcanbesearchedtoaddressmost

problems,andtheInstallationTroubleshootingwizard(in

theSupportsection).

•Contactyourserviceprovider.

Using an external antenna

Youcanimprovethesignalstrength,byattachinganexternal

antenna(soldseparately).

Toattachtheexternalantenna:

1. RemovetheExpressCardfromyourcomputer.

2. Removetherubbercap(locatedonthethickendofthe

card).

3. Holdingtheantennacablebytheconnector(end)part,

carefullypushtheconnectorpartofthecableintothe

correspondingconnectorontheAirCardExpressCard.

(TheconnectorisonthethickendoftheAirCard

ExpressCard).

4. CarefullyinserttheExpressCardintoyourcomputer’s

cardslot.

Document 2130755. Rev 1.0 Dec.06 30

7: Technical Specifications

•LED operation

•Radio frequency and

electrical

specifications

•Environmental

specifications

ThischapterdescribesthefunctionoftheLED,andprovides

technicalproductdatafortheAirCardExpressCard.

LED operation

TheAirCardExpressCardhastwoLEDlightbarsnearthe

antennaendofthecard.TheLEDlightbarsoperateasfollows:

Table 7-1: LED operation

LED behavior Indicates

9 9 Off The card has no power. You have

powered off the card (TOOLS >

Power Off Modem), or the card may

not be completely inserted into the

computer, or the computer may be

in suspend mode (which powers

down the card).

9N/a Red, slowly

blinking The card is powering up, or no

service is available.

See the online Help (“Not in

Service”).

9 9 Solid blue The card has power, has found a

signal, and is ready to connect.

9 9 Blue, slowly

blinking The card is sending or receiving

data—a 1X data session is in

progress.

9 9 Blue, blinking The card is sending or receiving

data—a 1x-EVDO (Rev. 0 or Rev.

A) data session is in progress.

9N/a Solid red An error has occurred, or no signal

was found. Eject the card (page 18)

and reinsert it.

AirCard® 597E ExpressCard - User Guide

31 2130755

Radio frequency and electrical

specifications

Table 7-2: Radio frequency and electrical

specifications

Approvals Compliant with:

IS-2000 Release 1.0 (CDMA 1X)

IS-707-A Data, IS-856 (CDMA 1x-EVDO), IS-866,

IS-878, IS-890,

CDMA Developers Group

FCC (ID: N7NAC597E)

Industry Canada (ID: 2417C-AC597E)

Voltage +3.3 Vdc from ExpressCard slot

Current Maximum: 1 A

Typical data call current (talk mode):

370 mA (1X)

420 mA (1xEV-DO)

Standby: 50 mA (1xEV-DO/IS2000 hybrid

mode)

Transmitter

power 200 mW (+23 dBm)

Transmit PCS: 1805 to 1870 MHz

Cellular: 824 to 849 MHz

Receive PCS: 1715 to 1780 MHz

Cellular: 868 to 894 MHz

GPS: 1575.42 MHz

Channel

spacing 1.25 MHz

Frequency

stability ±150 Hz

Technical Specifications

Document 2130755. Rev 1.0 Dec.06 32

Environmental specifications

Table 7-3: Environmental specifications

Operating

temperature -30 to +60°C (ambient, outside PCMCIA

enclosure)

Storage

temperature -20 to +85°C

Humidity 95%, non-condensing

Vibration 147 m/s2 (15 G) sinusoidal vibration, 10 to

2000 Hz, 20 minute sweep, 12 cycles per axis,

3 axes for 36 cycles. 12 hours total test time

(non-operating)

Drop 30” (76.2 cm) on to vinyl covered concrete

AirCard® 597E ExpressCard - User Guide

33 2130755

Document 2130755. Rev 1.0 Dec.06 34

8: Regulatory Information

•Important safety/

compliance

information

•Information pertaining

to OEM customers Important safety/compliance

information

ThedesignoftheAirCard 597EExpressCardcomplieswith

U.S.FederalCommunicationsCommission(FCC)and

IndustryCanada(IC)guidelinesrespectingsafetylevelsof

radiofrequency(RF)exposureforportabledevices,whichin

turnareconsistentwiththefollowingsafetystandardsprevi‐

ouslysetbyCanadian,U.S.andinternationalstandards

bodies:

•ANSI/IEEEC95.1‐1999,IEEEStandardforSafetyLevelswith

RespecttoHumanExposuretoRadioFrequencyElectromag‐

neticFields,3kHzto300GHz

•NationalCouncilonRadiationProtectionandMeasure‐

ments(NCRP)Report86,‐1986,BiologicalEffectsand

ExposureCriteriaforRadioFrequencyElectromagneticFields

•HealthCanada,SafetyCode6,1999,LimitsofHuman

ExposuretoRadiofrequencyElectromagneticFieldsinthe

FrequencyRangefrom3kHzto300GHz

•InternationalCommissiononNon‐IonisingRadiation

Protection(ICNIRP)1998,Guidelinesforlimitingexposureto

time‐varyingelectric,magnetic,andelectromagneticfields(up

to300GHz)

FCC ID:N7NAC597E

CAUTION:TheAirCard 597EExpressCardhasbeentestedfor

compliancewithFCC/ICRFexposurelimitsinthelaptop

computer(s)configurationswiththesideloadingExpressCard

slotandcanbeusedinlaptopcomputerswithsubstantially

similarphysicaldimensions,construction,andelectricaland

RFcharacteristics.ThisExpressCardmustnotbeco‐locatedor

operatedinconjunctionwithanyotherantennaortransmitter.

Useofthisdeviceinanyotherconfigurationmayexceedthe

FCCRFExposurecompliancelimit.Note:IfthisExpressCard

isintendedforuseinanyotherportabledevice,youare

responsibleforseparateapprovaltosatisfytheSARrequire‐

mentsofPart2.1093ofFCCrules.

AirCard® 597E ExpressCard - User Guide

35 2130755

Whereappropriate,theuseoftheequipmentissubjecttothe

followingconditions:

WARNING (EMI) - United States FCC Information‐Thisequipment

hasbeentestedandfoundtocomplywiththelimitsfora

Class Bcomputingdeviceperipheral,pursuanttoPart15,22,

and24oftheFCCrules.Theselimitsaredesignedtoprovide

reasonableprotectionagainstharmfulinterferenceina

residentialinstallation.

Thisequipmentgenerates,uses,andcanradiateradio

frequencyenergyand,ifnotinstalledandusedinaccordance

withtheinstructions,maycauseharmfulinterferencetoradio

communications.However,thereisnoguaranteethatinter‐

ferencewillnotoccurinaparticularinstallation.

Ifthisequipmentdoescauseharmfulinterferencetoradioor

televisionreception,whichcanbedeterminedbyturningthe

equipmentoffandon,theuserisencouragedtotrytocorrect

theinterferencebyoneormoreofthefollowingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentand

receiver.

•Connecttheequipmentintoanoutletonacircuitdifferent

fromthattowhichthereceiverisconnected.

•Consultthedealeroranexperiencedradio/TVtechnician

forhelp.

ThisdevicecomplieswithPart15oftheFCCRules.Operation

issubjecttothefollowingtwoconditions:

1. Thisdevicemaynotcauseharmfulinterference,and

2. Thisdevicemustacceptanyinterferencereceived,

includinginterferencethatmaycauseundesirable

operation.

FCCguidelinesstipulatethattheantennashouldbemorethan

1.7 cmfromtheuser.

ThehighestreportedSARvaluesoftheAirCard 597E

ExpressCardbySierraWirelessare:

1. Sepa ra tion distance of atleast1.8 cm needs tobe

maintainedtouser’slapwiththeAirCard 597E

ExpressCardinsertedintothebottomExpressCardslotof

the lap top co m p ute r (1.0 mW/g).

CAUTION:Anychangesormodificationsnotexpressly

approvedbySierraWirelesscouldvoidtheuser’sauthorityto

operatetheequipment.

Regulatory Information

Document 2130755. Rev 1.0 Dec.06 36

WARNING (EMI) - Canada‐Thisdigitalapparatusdoesnot

exceedtheClassBlimitsforradionoiseemissionsfromdigital

apparatusassetoutintheinterferencecausingequipment

standardentitledʺDigitalApparatusʺ,ICES‐003ofthe

DepartmentofCommunications.

Cetappareilnumériquerespecteleslimitesdebruitsradioélec‐

triquesapplicablesauxappareilsnumériquesdeClasseB

prescritesdanslanormesurlematérielbrouilleur:ʺAppareils

Numériquesʺ,NMB‐003édictéeparleministredesCommuni‐

cations.

IfyouhavepurchasedthisproductunderaUnitedStates

Governmentcontract,itshallbesubjecttorestrictionsasset

forthinsubparagraph(c)(1)(ii)ofDefenseFederalAcquisitions

Regulations(DFARs)Section252.227‐7013forDepartmentof

Defensecontracts,andassetforthinFederalAcquisitions

Regulations(FARs)Section52.227‐19forcivilianagency

contractsoranysuccessorregulations.Iffurthergovernment

regulationsapply,itisyourresponsibilitytoensure

compliancewithsuchregulations.

Information pertaining to OEM customers

TheAirCard 597EExpressCardhasbeengrantedmodular

approvalformobileapplications.Integratorsmayusethe

AirCard 597EExpressCardintheirfinalproductswithout

additionalFCC/ICcertificationiftheymeetthefollowing

conditions.Otherwise,additionalFCC/ICapprovalsmustbe

obtained.

1. Atleast20cmseparationdistancebetweentheantenna

andtheuser’sbodymustbemaintainedatalltimes.

2. TocomplywithFCC/ICregulationslimitingboth

maximumRFoutputpowerandhumanexposuretoRF

radiation,themaximumantennagainmustnotexceed

5.55 dB iinthe Cellular bandand 4.95 dBiin thePCS band.

3. TheAirCard 597EExpressCardanditsantennamustnot

becolocatedwithanyothertransmitterorantennawithin

ahostdevice.

4. Alabelmustbeaffixedtotheoutsideoftheendproduct

intowhichtheAirCard 597EExpressCardisembedded,

withastatementsimilartothefollowing:

ThisdevicecontainsTXFCCID:N7NAC597E.

ThisequipmentcontainsequipmentcertifiedunderIC:

2417C-AC597E.

5. Ausermanualwiththeendproductmustclearlyindicate

theoperatingrequirementsandconditionsthatmustbe

AirCard® 597E ExpressCard - User Guide

37 2130755

observedtoensurecompliancewithcurrentFCC/ICRF

exposureguidelines.

TheendproductwithanembeddedAirCard 597E

ExpressCardmustpasstheunintentionalemissiontestingand

properlyauthorizedperFCCPart15requirements.

Note: If this ExpressCard is intended for use in a portable device, you

are responsible for separate approval to satisfy the SAR requirements

of FCC Part 2.1093 and IC RSS-102.

Document 2130755. Rev 1.0 Dec.06 38

Appendix A: Glossary

1X OneTimesRadioTransmissionTechnology(theʺonetimesʺ

referstothefrequencyspectrum).SupportsInternet

connectionswithdataratesupto153 Kbps.Actualspeed

dependsonthenetworkconditions.Compareto1x‐EVDO.

1x-EVDO Ahigh‐speedstandardforcellularpacketdatacommunica‐

tions.

Rev.AsupportsInternetconnectionswithdataratesupto

3.1 Mbps(downlinkfromthenetwork)and1.8 Mbps(uplink

tothenetwork).

Rev.0supportsInternetconnectionswithdataratesupto

2.4 Mbps(downlinkfromthenetwork)and153 Kbps(uplink

tothenetwork).

Averagedataratesare:forRev.A:450–800 Kbps(downlink

fromthenetwork)and300–400 Kbps(uplinktothenetwork);

forRev.0:400‐700 Kbps(downlinkfromthenetwork)and

40‐80 Kbps(uplinktothenetwork).

Actualspeeddependsonthenetworkconditions.Compareto

1X.

bps bitspersecond—Theactualdataspeedoverthetransmission

medium.

CDMA CodeDivisionMultipleAccess—Awidebandspread

spectrumtechniqueusedindigitalcellular,personalcommu‐

nicationsservices,andotherwirelessnetworks.Wide

channels(1.25 MHz)areobtainedthroughspreadspectrum

transmissions,thusallowingmanyactiveuserstosharethe

samechannel.Eachuserisassignedauniquedigitalcode,

whichdifferentiatestheindividualconversationsonthesame

channel.

CDMA 1X Alsoknownas1X,thisisahigh‐speedstandardforCDMA

cellularcommunications.

dormant ThepacketdataconnectionhasthelogicalPPPsessionleft

openwhiletheunderlyingphysicallink(theradiochannel)is

released.Whentrafficistoresume,aradiochannelis

re‐acquiredandtheoriginalPPPsessionresumes.

ESN ElectronicSerialNumber—Theuniquefirst‐generationserial

numberassignedtotheAirCardExpressCardforcellular

networkuse.ComparetoMEID.

ExpressCard™ Add‐inmemoryandcommunicationscardsforportable

computers.ExpressCardisatrademarkofthePCMCIA.

AirCard® 597E ExpressCard - User Guide

39 2130755

FCC FederalCommunicationsCommission—TheU.S.federal

agencythatisresponsibleforinterstateandforeigncommuni‐

cations.TheFCCregulatescommercialandprivateradio

spectrummanagement,setsratesforcommunicationsservices,

determinesstandardsforequipment,andcontrolsbroadcast

licensing.Consultwww.fcc.gov.

GPS GlobalPositioningSystem—Asystemthatusesaseriesof24

geosynchronoussatellitestoprovidenavigationaldata.

firmware SoftwarestoredinROMorEEPROM;essentialprogramsthat

remainevenwhenthesystemisturnedoff.Firmwareiseasier

tochangethanhardwarebutmorepermanentthansoftware

storedondisk.

host •Acomputerthatusesamodemorasimilardeviceto

answeracallingcomputer.

•Asourceordestinationinthecommunicationnetwork.

•Acomputerthatcontainsdataorfilestobeaccessedby

clientcomputers.Alsoknownasaserver.

IS InterimStandard—Afterreceivingindustryconsensus,the

TIAforwardsthestandardtoANSIforapproval.

IS-95 ThestandardforCDMA.

Kbps Kilobitspersecond—Actually1000,not1024,asusedin

computermemorysizemeasurementsofkilobytes.

LAN LocalAreaNetwork

LED LightEmittingDiode—Asemiconductordiodethatemits

visibleorinfraredlight.

MEID MobileEquipmentIdentifier—Theuniquesecond‐gener‐

ationserialnumberassignedtotheAirCardExpressCardfor

cellularnetworkuse.ComparetoESN.

MHz Mega‐Hertz—Onemillioncyclespersecond.

Mbps Megabitspersecond

packet Ashortfixed‐lengthblockofdata,includingaheader,thatis

transmittedasaunitinacommunicationsnetwork.

PCMCIA PersonalComputerMemoryCardInternationalAssoci‐

ation—TheorganizationthatstandardizesExpressCardsand

PC Cards.

PCS PersonalCommunicationsServices—Acellular

communicationinfrastructurethatusesadifferentfrequency

rangethanAMPS.

roaming Acellularsubscriberisinanareawhereserviceisobtained

fromacellularserviceproviderthatisnotthesubscriber’s

provider.

Glossary

Document 2130755. Rev 1.0 Dec.06 40

SMS Shortmessageservices—Afeaturethatallowsusersofa

wirelessdeviceonawirelessnetworktoreceiveortransmit

shortelectronicalphanumericmessages(upto160characters,

dependingontheserviceprovider).

system tray Usuallylocatedinthelowerrightcornerofyourscreen

TIA TelecommunicationsIndustryAssociation—Astandards‐

settingtradeorganization,whosemembersprovide

communicationsandinformationtechnologyproducts,

systems,distributionservicesandprofessionalservicesinthe

UnitedStatesandaroundtheworld.Consultwww.tiaonline.org.

VPN VirtualPrivateNetwork

Rev 1.0 Dec.06 41

Index

Numerics

description,9

indicator,26

1xEV‐DO

description,8

indicator,26

description,8

indicator(1xEV‐DOand1X),26

account

activation,13

configuration,19

activation

overview,13

automated,20

manual,20

ActivationWizard,19

alwaysontop,25

antenna,external,29

automatedactivation,20

bands,frequency,10

callstatusarea,27

careandmaintenance,22

CDMA1X

description,9

indicator,26

CDMA1xEV‐DO

description,8

indicator,26

CDMAnetwork

3Gservices,8

frequencybands,10

serviceproviders,11

circuitswitcheddata

description,9

callindicator,27

closebutton,25

compactview,25

connectionstatus

indicator,28

connectionstatusarea,26

coverage,12

CSD

description,9

indicator,27

data

circuitswitched‐callindicator,27

circuitswitched‐description,9

dial‐up‐callindicator,27

dial‐up‐description,9

high‐speed,8

QNC,9

dial‐updata

description,9

callindicator,27

diskspacerequired,16

docking,25

dormant,27

drivers

description,11

EMIwarning,35

ESN,14

EVDO

description,8

indicator,26

externalantenna,29

FCC

ID,34

FCCcompliance,35

frequencybands,CDMAnetwork,10

fullview

description,24

togglebutton,25

hardware

inserting,17

removing,18

help,29

high‐speedpacketdata,8

I/Ospace(input/outputspace),16

Index

Document 2130755. Rev 1.0 Dec.06 42

icons

connectionstatus,26

indicatorarea,28

minimized,28

systemtray,28

seealsoindicators

ID,FCC,34

inuseindicator,26

indicatorarea,28

indicators

1X,26

1xEV‐DO,26

circuit‐switcheddatacall,27

connectionstatus,28

SMSmessages,28,28

insertingtheAirCard,17

installation

hardware,17

software,15–18

troubleshootingwizard,29

interference,35

Internet,9

IRQ(interruptrequest),16

MEID,14

memoryrequired,16

minimizebutton,24

minimizedicons,28

MobileEquipmentIdentifier,14

notinserviceindicator,28

notices,regulatory,34

OEMcustomers,36

onlineHelp,29

operatinghints,29

operatingsystemssupported,15

OSsupported,15

packetdata,high‐speed,8

PowerSave,27

pre‐activation,13

QNC,9

QuickNetConnect(QNC),9

regulatoryinformation,34

removingtheAirCard,18

requirements,system,15

roaming

definition,12

indicator,26

serviceindicator,28

signalstrength

indicator‐CDMAnetwork,26

SMSmessageindicator,28,28

software

overview,11

installation,15–18

statusarea

callstatusarea,27

connectionstatusarea,26

indicatorarea,28

Windowssystemtray,28

support,29

suspendmode,30

systemrequirements,15

systemtrayicons,28

taskbaricons,28

tips,operating,29

troubleshooting,29

virtualprivatenetwork,7

VPN,7

warning

EMI,35

Windowssystemtrayicons,28

Windows,versionssupported,15

wirelessExpressCard,8

wizard‐installationtroubleshooting,29

AirCard® 597E ExpressCard - User Guide

43 2130755

Sierra Wireless AC597E ExpressCard Modem CDMA User Manual AirCard 597 ExpressCard User Guide rev 1 0

Sierra Wireless Inc. ExpressCard Modem CDMA AirCard 597 ExpressCard User Guide rev 1 0

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