Sierra Wireless MC7750 Cellular/ PCS GSM/ EDGE/ WCDMA/ CDMA and 700 MHz LTE Modem User Manual
Sierra Wireless Inc. Cellular/ PCS GSM/ EDGE/ WCDMA/ CDMA and 700 MHz LTE Modem Users Manual
Contents
Users Manual
AirPrime Intelligent Embedded Modules Hardware Integration Guide 2130114 Rev 3.0.1 Preface Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a well-constructed network, the Sierra Wireless modem should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. Sierra Wireless accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless modem, or for failure of the Sierra Wireless modem to transmit or receive such data. Safety and Hazards Do not operate the Sierra Wireless modem in areas where blasting is in progress, where explosive atmospheres may be present, near medical equipment, near life support equipment, or any equipment which may be susceptible to any form of radio interference. In such areas, the Sierra Wireless modem MUST BE POWERED OFF. The Sierra Wireless modem can transmit signals that could interfere with this equipment. Do not operate the Sierra Wireless modem in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the Sierra Wireless modem MUST BE POWERED OFF. When operating, the Sierra Wireless modem can transmit signals that could interfere with various onboard systems. Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Sierra Wireless modems may be used at this time. The driver or operator of any vehicle should not operate the Sierra Wireless modem while in control of a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some states and provinces, operating such communications devices while in control of a vehicle is an offence. Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY. Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its affiliates aggregate liability arising under or in connection with the Sierra Wireless product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Sierra Wireless product. Rev 3.0.1 Jan.11 Proprietary and Confidential AirPrime Embedded Module Hardware Integration Guide Patents This product may contain technology developed by or for Sierra Wireless Inc. This product includes technology licensed from QUALCOMM® 3G. This product is manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more patents licensed from InterDigital Group. Copyright © 2011 Sierra Wireless. All rights reserved. Trademarks Watcher® is a registered trademark of Sierra Wireless. Sierra Wireless™, AirPrime™ and the Sierra Wireless logo are trademarks of Sierra Wireless. Windows® is a registered trademark of Microsoft Corporation. Other trademarks are the property of their respective owners. Contact Information Sales Desk: Phone: 1-604-232-1488 Hours: 8:00 AM to 5:00 PM Pacific Time E-mail: sales@sierrawireless.com Post: Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 Fax: 1-604-231-1109 Web: www.sierrawireless.com Consult our website for up-to-date product descriptions, documentation, application notes, firmware upgrades, troubleshooting tips, and press releases: www.sierrawireless.com Revision History Revision number Release date Changes 3.0.1 January 2011 • MC7750 FCC submission Proprietary and Confidential 2130114 Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 The Universal Development Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Required connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Power Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Overview of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Power signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Electrostatic discharge (ESD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Module power states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Disconnected state . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Off state . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Normal state . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Low power state . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 RF Integration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 RF connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Ground connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Shielding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Antenna and cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Interference and sensitivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Power supply noise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Interference from other wireless devices . . . . . . . . . . . . . . . . . . . . . . . . . 15 Device-generated RF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Important notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Safety and hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Important compliance information for North American users . . . . . . . . . . . . 18 Acronyms and Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Rev 3.0.1 Jan.11 Proprietary and Confidential AirPrime Embedded Module Hardware Integration Guide Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Proprietary and Confidential 2130114 1 1: Introduction Sierra Wireless’ AirPrime Intelligent Embedded Modules form the radio component for the products in which they are embedded. The AirPrime MC7750 is available for use on LTE, CDMA, and GSM networks. Note: An understanding of network technology, and experience in integrating hardware components into electronic equipment is assumed. Purpose of this guide This guide addresses issues that affect the integration of AirPrime embedded modules into host products, and includes design recommendations for the host products. The Universal Development Kit Sierra Wireless manufactures a Universal Development Kit (UDK) that facilitates all phases of the integration process. This kit is a hardware development platform that is designed to support AirPrime Mini Card embedded modules. It contains the hardware components that are typically necessary for evaluating and developing with the module, including: • Development board • Cables • Antennas • Other accessories For instructions on setting up the UDK, see PCI Express Mini Card Dev Kit Quick Start Guide (Document 2130705). Required connectors Note: Contact vendors before choosing your connectors—the numbers included here are for reference only. Choose connectors that are appropriate to your design. Rev 3.0.1 Jan.11 When integrating AirPrime embedded modules into your host device, you need the following connector types: • RF cables that mate with Hirose U.FL connectors (model U.FL #CL331-0471-0-10). Modules include one to three connector jacks depending on individual module support for diversity or GPS functionality. • Industry-standard mating connector for 52-pin EDGE—some manufacturers include Tyco, Foxconn, and Molex. For example, the connector used on the Mini Card Dev Kit board is a Molex 67910-0001. Proprietary and Confidential AirPrime Embedded Module Hardware Integration Guide • Industry-standard USIM connector—the actual connector you use depends on how your device exposes the USIM socket. For example, the USIM connector used on the Mini Card Dev Kit board is an ITT CCM03-3518. Proprietary and Confidential 2130114 2 2: Power Interface Overview of operation AirPrime embedded modules are designed to use a 3.3V (nominal) power supply provided by the host. It is the host’s responsibility to provide safe and continuous power to the module at all times; the module does NOT have an independent power supply, or protection circuits to guard against electrical issues. The module’s power state is controlled by the host’s assertion/ deassertion of W_Disable#. The module also monitors its supply voltage and requests shutdown if the supply is insufficient. Power signals The module must be connected to a 3.3V power supply, as described in PCI Express Mini Card Electromechanical Specification Revision 1.1. For detailed pinout and voltage/current requirements, see the Product Specification Document for your AirPrime embedded module. Power supply Table 2-1: Power supply requirements Requirement type Value Power supply 3.3 V (nominal) Voltage range 3.0–3.6 V Maximum peak current (worst-case) 2.75 A Electrostatic discharge (ESD) You are responsible for ensuring that the host has adequate ESD protection on digital circuits and antenna ports as described by the following specifications: • (Operational) RF port (antenna launch and RF connector): IEC61000-4-2—Level (Electrostatic Discharge Immunity Test) • (Non-operational) Host connector interface: JESD22-A114-B +/1kV Human Body Model and JESD22-C101 +/- 125 V Charged Device Model This guide provides specific recommendations where needed, however, the level of protection required depends on your application. Rev 3.0.1 Jan.11 Proprietary and Confidential AirPrime Embedded Module Hardware Integration Guide Note: ESD protection is highly recommended for the USIM connector at the point where the contacts are exposed, and for any other signals from the host interface that would be subjected to ESD by the user of the product. Module power states Note: The module unit defaults to the Normal state when VCC is first applied in the absence of W_Disable# control. The module has four power states: • Disconnected No power to the module. • Off Power to the module, but the module is powered off. • Normal The module is active. Several modes are possible (Receive, Transmit, Sleep, Shutdown). • Low power (“airplane mode”) The module is active, but RF is disabled. State machines are implemented in the module to monitor the power supply and operating temperature. Disconnected state Note: The difference between the Disconnected and Off states is that, in the Off state, the module is still connected to the power source and draws minimal current. This state occurs when there is no power to the module—the host power source is disconnected from the module and all voltages associated with the module are at 0 V. Whether the host device is also powered off depends on the power rail design: • If the connection between the power rail and the module is controlled by the host, the host can stay powered on and cut the power to put the module into the disconnected state. • If the power rail is shared between the host device and the module, the module is powered off when the host is powered off. Off state In this state, the host is powered up and the module is powered down (but still connected to the power source). The host keeps the module powered off by driving the W_Disable# signal low. In this state, the module draws minimal current. Note: This is the default state when VCC is first applied in the absence of W_Disable# control. 10 Normal state This is the active state of the module. In this state: • The module is fully powered. • The module is capable of placing/receiving calls or establishing data connections on the wireless network. Proprietary and Confidential 2130114 Power Interface • The USB interface is fully active. Low power state In this state (also called “airplane mode”), RF (both Rx and Tx) is disabled in the module, but the USB interface is still active. Rev 3.0.1 Jan.11 Proprietary and Confidential 11 AirPrime Embedded Module Hardware Integration Guide 12 Proprietary and Confidential 2130114 3 3: RF Integration The AirPrime MC7750 operates on the following frequencies: Table 3-1: Supported RF bands (MC7750) Technology Band Frequency range (MHz) LTE 13 Tx: 777–787 Rx: 746–756 WCDMAa 1 (UMTS 2100) Tx: 1920–1980 Rx: 2110–2170 2 (UMTS 1900) Tx: 1850–1910 Rx: 1930–1990 5 (UMTS 850) Tx: 824–849 Rx: 869–894 8 (UMTS 900) Tx: 880–915 Rx: 925–960 GSM 850 Tx: 824–849 Rx: 869–894 EGSM_900 Tx: 880–915 Rx: 925–960 DCS 1800 Tx: 1710–1785 Rx: 1805–1880 PCS 1900 Tx: 1850–1910 Rx: 1930–1990 PCS Tx: 1851–1910 Rx: 1930–1990 Cellular Tx: 824–849 Rx: 869–894 GPS 1575.42 GSM CDMA GPS a. WCDMA channel spacing is 5 MHz, but this can be adjusted to optimize performance in a particular deployment scenario. Rev 3.0.1 Jan.11 Proprietary and Confidential 13 AirPrime Embedded Module Hardware Integration Guide RF connection When attaching an antenna to the module: Note: To disconnect the antenna, make sure you use the Hirose U.FL connector removal tool (P/N UFL-LP-N-2(01)) to prevent damage to the module or coaxial cable assembly. • Use a Hirose U.FL connector (model U.FL #CL331-0471-0-10) to attach an antenna to a connection point on the module. • Match coaxial connections between the module and the antenna to 50 • Minimize RF cable losses to the antenna; the recommended maximum cable loss for antenna cabling is 0.5 dB. Ground connection When connecting the module to system ground: • Prevent noise leakage by establishing a very good ground connection to the module through the host connector. • Connect to system ground using the two mounting holes at the top of the module. • Minimize ground noise leakage into the RF. Depending on the host board design, noise could potentially be coupled to the module from the host board. This is mainly an issue for host designs that have signals traveling along the length of the module, or circuitry operating at both ends of the module interconnects. Shielding The module is fully shielded to protect against EMI and to ensure compliance with FCC Part 15 - “Radio Frequency Devices” (or equivalent regulations in other jurisdictions). Note: The module shields must NOT be removed. Note: Values in this guide are taken from the appropriate product specification documents (PSDs) —in the case of a discrepancy between this document and the relevant PSD, use the value listed in the PSD. 14 Antenna and cabling When selecting the antenna and cable, it is critical to RF performance to match antenna gain and cable loss. Choosing the correct antenna and cabling Consider the following points for proper matching of antennas and cabling: • The antenna (and associated circuitry) should have a nominal impedance of 50 with a return loss of better than 10 dB across each frequency band of operation. • The system gain value affects both radiated power and regulatory (FCC, IC, CE, etc.) test results. Proprietary and Confidential 2130114 RF Integration Developing custom antennas Consider the following points when developing custom-designed antennas: • A skilled RF engineer should do the development to ensure that the RF performance is maintained. • Identify the bands that need to be supported. Determining the antenna’s location Consider the following points when deciding where to put the antenna: Note: These modules are based on ZIF (Zero Intermediate Frequency) technologies. When performing EMC (Electromagnetic Compatibility) tests, there are no IF (Intermediate Frequency) components from the module to consider. • Antenna location may affect RF performance. Although the module is shielded to prevent interference in most applications, the placement of the antenna is still very important—if the host device is insufficiently shielded, high levels of broadband or spurious noise can degrade the module’s performance. • Connecting cables between the module and the antenna must have 50 impedance. If the impedance of the module is mismatched, RF performance is reduced significantly. • Antenna cables should be routed, if possible, away from noise sources (switching power supplies, LCD assemblies, etc.). If the cables are near the noise sources, the noise may be coupled into the RF cable and into the antenna. Interference and sensitivity Several sources of interference can affect the RF performance of the module (RF desense). Common sources include power supply noise and devicegenerated RF. RF desense can be addressed through a combination of mitigation techniques and radiated sensitivity measurement. Power supply noise Noise in the power supply can lead to noise in the RF signal. Note: Values in this guide are taken from the appropriate product specification documents (PSDs) —in the case of a discrepancy between this document and the relevant PSD, use the value listed in the PSD. The power supply ripple limit for the module is no more than 200 mVp-p 1 Hz to 100 kHz. This limit includes voltage ripple due to transmitter burst activity. Interference from other wireless devices Wireless devices operating inside the host device can cause interference that affects the module. To determine the most suitable locations for antennas on your host device, evaluate each wireless device’s radio system, considering the following: • Rev 3.0.1 Jan.11 Any harmonics, sub-harmonics, or cross-products of signals generated by wireless devices that fall in the module’s Rx range may cause spurious response, resulting in decreased Rx performance. Proprietary and Confidential 15 AirPrime Embedded Module Hardware Integration Guide • The Tx power and corresponding broadband noise of other wireless devices may overload or increase the noise floor of the module’s receiver, resulting in Rx desense. The severity of this interference depends on the closeness of the other antennas to the module’s antenna. To determine suitable locations for each wireless device’s antenna, thoroughly evaluate your host device’s design. Device-generated RF Note: The module can cause interference with other devices such as hearing aids and on-board speakers. All electronic computing devices generate RF interference that can negatively affect the receive sensitivity of the module. Wireless devices such as AirPrime embedded modules transmit in bursts (pulse transients) for set durations (RF burst frequencies). Hearing aids and speakers convert these burst frequencies into audible frequencies, resulting in audible noise. • Microprocessor and memory • Display panel and display drivers • Switching-mode power supplies 16 The proximity of host electronics to the antenna in wireless devices can contribute to decreased Rx performance. Components that are most likely to cause this include: Proprietary and Confidential 2130114 A A: Regulatory Information Important notice Because of the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless modem are used in a normal manner with a wellconstructed network, the Sierra Wireless modem should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. Sierra Wireless and its affiliates accept no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the Sierra Wireless modem, or for failure of the Sierra Wireless modem to transmit or receive such data. Safety and hazards Do not operate your modem: • In areas where blasting is in progress • Where explosive atmospheres may be present including refuelling points, fuel depots, and chemical plants • Near medical equipment, life support equipment, or any equipment which may be susceptible to any form of radio interference. In such areas, the modem MUST BE POWERED OFF. Otherwise, the modem can transmit signals that could interfere with this equipment. In an aircraft, the modem MUST BE POWERED OFF. Otherwise, the modem can transmit signals that could interfere with various onboard systems and may be dangerous to the operation of the aircraft or disrupt the cellular network. Use of a cellular phone in an aircraft is illegal in some jurisdictions. Failure to observe this instruction may lead to suspension or denial of cellular telephone services to the offender, or legal action or both. Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. The modem may be used normally at this time. Rev 3.0.1 Jan.11 Proprietary and Confidential 17 AirPrime Embedded Module Hardware Integration Guide Important compliance information for North American users The MC7750 modem has been granted modular approval for mobile applications. Integrators may use the modem in their final products without additional FCC/IC (Industry Canada) certification if they meet the following conditions. Otherwise, additional FCC/IC approvals must be obtained. 1. At least 20 cm separation distance between the antenna and the user’s body must be maintained at all times. 2. To comply with FCC / IC regulations limiting both maximum RF output power and human exposure to RF radiation, the maximum antenna gain including cable loss in a mobile-only exposure condition must not exceed 7 dBi in the cellular band, 3 dBi in the PCS band, and 10 dBi in LTE Band 13. 3. The MC7750 modem and its antenna must not be co-located or operating in conjunction with any other transmitter or antenna within a host device. 4. A label must be affixed to the outside of the end product into which the MC7750 modem is incorporated, with a statement similar to the following: · For MC7750: This device contains FCC ID: N7NMC7750 This equipment contains equipment certified under IC: 2417C-MC7750 5. A user manual with the end product must clearly indicate the operating requirements and conditions that must be observed to ensure compliance with current FCC / IC RF exposure guidelines. The end product with an embedded MC7750 modem may also need to pass the FCC Part 15 unintentional emission testing requirements and be properly authorized per FCC Part 15. Note: If this module is intended for use in a portable device, you are responsible for separate approval to satisfy the SAR requirements of FCC Part 2.1093 and IC RSS-102. 18 Proprietary and Confidential 2130114 B B: Acronyms and Definitions Table B-1: Acronyms and definitions Acronym or term Definition AGC Automatic Gain Control BER Bit Error Rate - a measure of receive sensitivity BLER Block Error Rate Call Box Base Station Simulator - Agilent E8285A or 8960, Rohde & Schwarz CMU200 CDMA Code Division Multiple Access dB Decibel = 10 x log10 (P1/P2) P1 is calculated power; P2 is reference power Decibel = 20 x log10 (V1/V2) V1 is calculated voltage, V2 is reference voltage dBm Decibels, relative to 1 mW - Decibel(mW) = 10 x log10 (Pwr (mW)/1mW) DUT Device Under Test EDGE Enhanced Data rates for GSM Evolution EM Embedded Module ESD ElectroStatic Discharge FER Frame Error Rate - a measure of receive sensitivity GPRS General Packet Radio Services GPS Global Positioning System GSM Global System for Mobile communications Hz Hertz = 1 cycle/second inrush current Peak current drawn when a device is connected or powered on IS-2000 3G radio standards for voice and data (CDMA only) IS-95 2G radio standards targeted for voice (cdmaONE) LDO Low Drop Out - refers to linear regulator MHz MegaHertz = 10E6 Hertz (Hertz = 1 cycle/second) MIO Module Input/Output MPE Maximum Permissible Exposure—the level of radiation to which a person may be exposed without hazardous effect or adverse biological changes OTA Over-The-Air or Radiated through the antenna PCS Personal Communication System - PCS spans the 1.9 GHz radio spectrum Rev 3.0.1 Jan.11 Proprietary and Confidential 19 AirPrime Embedded Module Hardware Integration Guide Table B-1: Acronyms and definitions Acronym or term 20 Definition RF Radio Frequency RMS Root Mean Square SA Selective Availability Sensitivity (Audio) Measure of lowest power signal that the receiver can measure Sensitivity (RF) Measure of lowest power signal at the receiver input that can provide a prescribed BER/BLER/SNR value at the receiver output. SIM Subscriber Identity Module SNR Signal to Noise Ratio SOF Start of Frame - a USB function UART Universal Asynchronous Receiver Transmitter UDK Universal Development Kit (PCI Express Mini Card Dev Kit) UMTS Universal Mobile Telecommunications System USB Universal Serial Bus USIM Universal Subscriber Identity Module VCC Supply voltage WCDMA Wideband Code Division Multiple Access—In this document, the term “UMTS” is used instead of “WCDMA”. XIM In this document, XIM is used as part of the contact identifiers for the USIM interface (XIM_VCC, XIM_CLK, etc.). Proprietary and Confidential 2130114 Index acronyms and definitions, 19– 20 antenna connection considerations, 14 custom, considerations, 15 limit, matching coaxial connections, 14 location, considerations, 15 matching, considerations, 14 maximum cable loss, 14 module power states, 10– 11 noise leakage, minimizing, 14 RF interference, power supply, 15 normal, module power state, 10 cable loss antenna, maximum, 14 connection grounding, 14 connectors, required EDGE mating (52-pin), 7 host-module, 7– 8 RF, Hirose, 7 USIM, 8 off, module power state, 10 desense. See RF disconnected, module power state, 10 EDGE connector, manufacturers, 7 electrostatic discharge. See ESD ESD protection requirements, 9– 10 grounding connection considerations, 14 impedance module-antenna, 15 interference device generated, 16 power supply noise, 15 wireless devices, 15 low power, module power state, 11 Rev 3.0.1 Jan.11 power default state, 10 disconnected, characteristics, 10 normal, characteristics, 10 off, characteristics, 10 required supply voltage, 9 signals, overview, 9 state, disconnected, 10 state, low power, 11 state, normal, 10 state, off, 10 states, module, 10– 11 supply, RF interference, 15 supply, ripple limit, 15 power interface, 9– 11 regulatory information, 17– 18 FCC, 18 limitation of liability, 17 safety and hazards, 17 RF antenna cable loss, maximum, 14 antenna connection, considerations, 14 cable type, required, 7 desense device-generated, 16 integration, 13– 16 interference other devices, 16 power supply, 15 wireless devices, 15 Rx sensitivity RF parameter, 13 Proprietary and Confidential 21 AirPrime Embedded Module Hardware Integration Guide sensitivity RF parameter, 13 shielding module, compliance, 14 SIM See also USIM Universal Development Kit (UDK) components, included, 7 USIM connector type, required, 8 W_Disable# Normal state, 10 off state, 10 UDK (Universal Development Kit) components, included, 7 ZIF (Zero Intermediate Frequency), 15 22 Proprietary and Confidential 2130114
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User's Manual
OPERATING INSTRUCTIONS Personal Computer Model No. CF-19 series Read Me First.............................................................. 3 Description of Parts................................................... 11 First-time Operation................................................... 15 Useful Information On-screen Manual..................................................... 20 Handling and Maintenance........................................ 21 Reinstalling Software................................................. 23 Troubleshooting Troubleshooting (Basic)............................................. 25 Useful Information Introduction.................................................................. 2 Troubleshooting Getting Started Getting Started Contents For further information about the computer, you can refer to the on-screen manual. To access the on-screen manual è page 20 “On-screen Manual” LIMITED USE LICENSE AGREEMENT.................... 30 Specifications............................................................ 32 LIMITED WARRANTY............................................... 35 Appendix Appendix Please read these instructions carefully before using this product and save this manual for future use. DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 2011/05/26 11:03:50 Introduction Thank you for purchasing this Panasonic product. For optimum performance and safety, please read these instructions carefully. n Terms and illustrations in these instructions CAUTION : NOTE : Enter : Fn + F5 : (Start) - [All Programs] : [start] - [Run] : è: Getting Started Conditions that may result in minor or moderate injury. Useful and helpful information. Press [Enter] key. Press and hold [Fn] key, and then press [F5] key. Click (Start), and then click [All Programs]. Click [start], and then click [Run]. You may need to double-click in some cases. Page in these Operating Instructions or in the Reference Manual. Reference to the on-screen manuals. indicates Genuine Windows® 7 Professional Operating System. indicates Genuine Microsoft® Windows® XP Professional Operating System or indicates Genuine Microsoft® Windows® XP Tablet PC Edition Operating System. Some illustrations are simplified to help your understanding and may look different from the actual unit. If you do not log on as an administrator, you cannot use some functions or cannot display some screens. Refer for the latest information about optional products to the catalogs, etc. In these instructions, the names and terms are referred as follows. ® ® “Genuine Windows 7 Professional 32-bit Service Pack 1” and “Genuine Windows 7 Professional 64-bit Service Pack 1” as “Windows” or “Windows 7” ® ® “Genuine Microsoft Windows XP Professional Service Pack 3” as “Windows”, “Windows XP” or “Windows XP Professional” ® ® “Genuine Microsoft Windows XP Tablet PC Edition Service Pack 3” as “Windows”, “Windows XP” or “Windows XP Tablet PC Edition” DVD MULTI drive as “CD/DVD drive” Circular media including DVD-ROM and CD-ROM as “discs” n Disclaimer Computer specifications and manuals are subject to change without notice. Panasonic Corporation assumes no liability for damage incurred directly or indirectly from errors, omissions or discrepancies between the computer and the manuals. n Trademarks Microsoft®, Windows®, Windows 7, and the Windows logo are registered trademarks of Microsoft Corporation of the United States and/or other countries. Intel, Core, Centrino and PROSet are either registered trademarks or trademarks of Intel Corporation. SDXC Logo is a trademark of SD-3C, LLC. Adobe, the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Bluetooth™ is a trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Panasonic Corporation. Names of products, brands, etc., appearing in this manual are trademarks or registered trademarks of their respective own companies. DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 2011/05/26 11:03:51 Read Me First Models for U.S.A. FCC RF Exposure Warning: l This equipment is provided with PC Card slot that could be used with wireless transmitters, which will be specifically recommended when they become available. Other third-party wireless transmitters have not been RF exposure evaluated for use with this computer and may not comply with FCC RF exposure requirements.l This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. l This equipment has been approved for portable operation, and does not require any minimum spacing be provided between antennas and all person’s body. If provided with wireless WAN transmitter, requires LCD side panel spacers to provide minimum 1.5 cm spacing between antenna located within the LCD side panel, and all person’s body (excluding extremities of hands, wrist and feet) during wireless modes of operation. l This equipment may not be co-located or operated with any other antenna or transmitter. l This equipment is provided with external antenna connector(s) for connection to optional Car Mounter or Port Replicator for mobile external mounted antenna(s). External antenna(s) must be professionally installed and cannot exceed recommended maximum antenna gain as described in individual provided supplement instructions for wireless transmitters. For WLAN, the Car Mounter should be used with Radiall/Larsen WLAN whip antenna, type NMO5E2400BKTNC with 5 dBi antenna gain or less. Also, user must maintain minimum 20 cm spacing between external antenna(s) and all person’s body (excluding extremities of hands, wrist and feet) during wireless modes of operation. This product is restricted to indoor use due to its operation in the 5.15 to 5.25 GHz frequency range. FCC requires this product to be used indoors for the frequency range 5.15 to 5.25 GHz to reduce the potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users of the 5.25 to 5.35 GHz and 5.65 to 5.85 GHz bands. These radar stations can cause interference with and/or damage this product. 25-M-W-1 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Responsible Party: Panasonic Corporation of North America One Panasonic Way Secaucus, NJ 07094 Tel No:1-800-LAPTOP5 (1-800-527-8675) Getting Started Federal Communications Commission Radio Frequency Interference Statement Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: l Reorient or relocate the receiving antenna. l Increase the separation between the equipment and receiver. l Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. l Consult the Panasonic Service Center or an experienced radio/TV technician for help. Warning To assure continued compliance, use only shielded interface cables when connecting to a computer or peripheral. Also, any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. 6-M-1 FCC Regulation Notice for modem This equipment contains a FCC approved modem. 1. This equipment complies with CFR47 Part 68 rules. On the computer is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If required, this information must be provided to the telephone company. 2. An FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. See Installation Instructions for details. 3. The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all area, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. 25-M-1 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 2011/05/26 11:03:51 Read Me First Getting Started 4. If your telephone equipment cause harm to the telephone network, the telephone company will notify you in advice that temporary discontinuance of service may be required. But if advice notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. 5. The telephone company may take changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. 6. If trouble is experienced with this equipment, for repair or warranty information, please contact Panasonic Corporation of North America at DIAL TOLL FREE 1-800-LAPTOP5 (1-800-527-8675). If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. 7. There are no user serviceable parts contained in this equipment. 8. This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. 9. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time Models for Canada Industry Canada (IC) Notice for modem This equipment contains an Industry Canada approved modem unit. The Industry Canada label is affixed on the modem unit. EQUIPMENT ATTACHEMENT LIMITATIONS “NOTICE: The Industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.” “NOTICE: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.” REN: See bottom of the computer DFQW5522ZA_CF-19mk5_XP7_OI_M.indb it is sent and an identification of the business or other entry, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual. In order to program this information into your fax software, you should refer to the manual of the Fax software being used. 10. According to the FCC’s electrical safety advisory, we recommend that you may install an AC surge arrestor in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources and that this is a major nationwide problem. “Caution : To reduce the risk of fire, use only No.26 AWG or larger (e.g., 24 AWG) UL listed or CSA certified telecommunication line cord.” “ATTENTION : Pour réduire le risque d’incendie, utiliser uniquement des conducteurs de télécommunications 26 AWG ou de section supérieure (p.ex. 24 AWG) UL énumérés ou CSA certifié.” 16-M-1 USA Only: Disposal may be regulated in your community due to Environmental considerations. For disposal or recycling information, please visit Panasonic website: http:// www.panasonic.com/environmental or call 1-888-769-0149 65-M-2 This product contains a Coin Cell Lithium Battery which contains Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate/ 38-M-1 RESTRICTIONS CONCERNANT LE RACCORDEMENT DE MATÉRIEL “AVIS: L’étiquette d’Industrie Canada identifie le matériel homologué. Cette étiquette certifie que le matériel est conforme aux normes de protection, d’exploitation et de sécurité des réseaux de télécommunications, comme le prescrivent les documents concernant les exigences techniques relatives au matériel terminal. Le Ministère n’assure toutefois pas que le matériel fonctionnera à la satisfaction de l’utilisateur. Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le raccorder aux installations de l’entreprise locale de télécommunication. Le matériel doit également être installé en suivant une méthode acceptée de raccordement. L’abonné ne doit pas oublier qu’il est possible que la conformité aux conditions énoncées ci-dessus n’empêche pas la dégradation du service dans certaines situations. Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par le fournisseur. L’entreprise de télécommunications peut demander à . l’utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l’utilisateur ou à cause de mauvais fonctionnement. Pour sa propre protection, l’utilisateur doit s’assurer que tous les fils de mise à la terre de la source d’énergie électrique, des lignes téléphoniques et des canalisations d’eau métalliques, s’il y en a, sont raccordés ensemble. Cette précaution est particulièrement importante dans les régions rurales. Avertissement: L’utilisateur ne doit pas tenter de faire ces raccordements luimême; il doit avoir recours à un service d’inspection des installations électriques, ou à un électricien, selon le cas.” “AVIS: L’indice d’équivalence de la sonnerie (IES) assigné à chaque dispositif terminal indique le nombre maximal de terminaux qui peuvent être raccordés à une interface. La terminaison d’une interface téléphonique peut consister en une combinaison de quelques dispositifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de touts les dispositifs n’excède pas 5.” IES: Voir sous le fond de l’ordinateur 17-Ca-1 2011/05/26 11:03:51 7-M-2 Industry Canada This product complies with RSS210 Industry Canada. Operation is subject to the following two conditions; (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Industrie Canada Cet équipement est conforme à la norme CNR-210 . d’Industrie Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) ce dispositif ne peut produire de brouillage, et (2) ce dispositif doit accepter le brouillage, y compris le brouillage pouvant entraîner le fonctionnement non désiré de l’appareil. 30-Ca-1-1 This device has been designed to operate with the Radiall/Larsen whip antenna, type NMO5E2400BKTNC WLAN antenna having a maximum gain of 5dB. A WLAN Antenna having a higher gain is strictly prohibited per regulations of Industry Canada. The Required antenna impedance is 50 ohms. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (EIRP) is not more than that required for successful communication. Cet appareil est conçu pour opérer avec l’antenne-fouet Radiall/Larsen, type WLAN NMO5E2400BKTNC, ayant un gain maximum de 5 dB. Les règlements d’Industrie Canada interdisent l’utilisation d’une antenne WLAN dont le gain serait supérieur à cette limite. L’antenne doit avoir une impédance de 50 ohms. Afin de réduire le risque d’interférence radioélectrique aux autres utilisateurs des bandes de fréquences, le type d’antenne et son gain doivent être tels que la puissance isotrope rayonnée équivalente (PIRE) n’est pas plus élevée que le niveau requis pour assurer la communication. Getting Started Canadian ICES-003 This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. 25-Ca-1-1 This product (local network devices) for the band 5150-. 5250 MHz is only indoor usage to reduce potential for harmful interference to co-channel Mobile Satellite systems. High power radars are allocated as primary users (meaning they have priority) of 5250-5350 MHz and 56505850 MHz and these radars could cause interference and/or damage to LELAN devices. Cet appareil (pour réseaux locaux radioélectriques) dans les bandes de fréquences 5150-5250 MHz est réservé à une utilization à l’intérieur afin de réduire le risque d’interférence avec les systèmes satellites mobiles bicanaux. Les radars forte puissance sont désignés comme étant les premiers utilisateurs (c’est-à-dire qu’ils ont la priorité) des bandes de fréquences 5250-5350 MHz et 5650-5850 MHz. Ces stations radars peuvent provoquer des interférences et/ou des dommages à ce périphérique. 30-Ca-2-1 Models for Europe Declaration of Conformity (DoC) “Hereby, Panasonic declares that this Personal Computer is in compliance with the essential requirements and other relevant provisions of the Directive 1999/5/EC.” Hint: If you want to get a copy of the original DoC of our above mentioned products, please contact our web address: http://www.doc.panasonic.de Authorized Representative: Panasonic Testing Centre Panasonic Marketing Europe GmbH Winsbergring 15, 22525 Hamburg, Germany Network connection of Wired Modem. The terminal equipment is intended for connection to the following public network; In all the countries of European Economical Area and Turkey; - Public Switched Telephony Networks Technical Features of Wired Modem. The terminal equipment includes the following features; - DTMF dialing - Maximum bitrate receiving mode: 56 kbit/s - Maximum bitrate sending mode: 33.6 kbit/s 18-E-1 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 2011/05/26 11:03:51 Read Me First Important Safety Instructions / Importantes Mesures De Sécurité Getting Started When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. 2. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 3. Do not use the telephone to report a gas leak in the vicinity of the leak. 4. Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS 19-E-1 Certaines mesures de sécurité doivent être prises pendant l’utilisation de matérial téléphonique afin de réduire les risques d’incendie, de choc électrique et de blessures. En voici quelquesunes: 1. Ne pas utiliser l’appareil près de l’eau, p.ex., près d’une baignoire, d’un lavabo, d’un évier de cuisine, d’un bac à laver, dans un sous-sol humide ou près d’une piscine. 2. Éviter d’utiliser le téléphone (sauf s’il s’agit d’un appareil sans fil) pendant un orage électrique. Ceci peut présenter un risque de choc électrique causé par la foudre. 3. Ne pas utiliser l’appareil téléphonique pour signaler une fuite de gaz s’il est situé près de la fuite. 4. Utiliser seulement le cordon d’alimentation et le type de piles indiqués dans ce manual. Ne pas jeter les piles dans le feu: elles peuvent exploser. Se conformer aux règlements pertinents quant à l’élimination des piles. CONSERVER CES INSTRUCTIONS 19-F-1 Information to the User This product and your Health This product, like other radio devices, emits radio frequency electromagnetic energy. The level of energy emitted by this product however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones. Because this product operates within the guidelines found in radio frequency safety standards and recommendations, we believe this product is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature. In some situations or environments, the use of this product may be restricted by the proprietor of the building or responsible representatives of the organization. These situations may for example include: l Using this product on board of airplanes, or l In any other environment where the risk of interference to other devices or services is perceived or identified as harmful. If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use this product prior to turning on the product. Regulatory Information We are not responsible for any radio or television interference caused by unauthorized modification of this product. The correction of interference caused by such unauthorized modification will be the responsibility of the user. We and its authorized resellers or distributors are not liable for damage or violation of government regulations that may arise from failing to comply with these guidelines. 26-M-1 Informations destinées aux utilisateurs Ce produit et votre santé Ce produit, comme tout autre appareil radio, émet de . l’énergie radioélectrique. Toutefois, la quantité d’énergie émise par ce produit est beaucoup moins importante que l’énergie radioélectrique émise par des appareils sans fil tels que les téléphones portables. L’utilisation de ce produit ne comporte aucun risque pour le consommateur du fait que cet appareil opère dans les limites des directives concernant les normes et les recommendations de sécurité sur les fréquences radio. Ces normes et recommandations reflètent le consensus de la communauté scientifique et résultent de délibérations de jurys et comités de scientifiques qui examinent et interprètent continuellement les nouveautés de la vaste littérature sur les recherches effectuées. Dans certaines situations ou environnements, l’utilisation de ce produit peut être restreinte par le propriétaire du bâtiment ou par les représentants responsables de l’organisation. Ces situations peuvent être les suivantes par exemple : l A bord d’un avion, ou l Dans tout autre environnement où les risques d’interférence sur d’autres appareils ou services sont perçus ou identifiables comme dangereux. Si vous n’êtes pas sûr de la réglementation applicable à . l’utilisation d’appareils sans fil dans une organization ou un environnement spécifique, (par exemple dans un aéroport) nous vous invitons à demander l’autorisation . d’utiliser ce produit avant sa mise en marche. Informations concernant la réglementation Nous déclinons toute responsabilité pour toute interférence radio ou télévision causée par des modifications non autorisées apportées à ce produit. La correction . d’interférences causées par de telles modifications non autorisées sera la seule responsabilité de son utilisateur. Nousmêmes, les revendeurs officiels et les distributeurs ne sommes pas responsable de tout dégât ou de toute violation des règlements de l’État pouvant découler du non-respect de ces directives. 26-F-1 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 2011/05/26 11:03:52 Safety Precautions Getting Started The following safety precautions must be observed during all phases of the operation, usage, service or repair of any Personal Computer or Handheld Computer incorporating wireless WAN modem. Manufacturers of the cellular terminal are advised to convey the following safety information to users and operating personnel and to incorporate these guidelines into all manuals supplied with the product. Failure to comply with these precautions violates safety standards of design, manufacture and intended use of the product. Panasonic assumes no liability for customer failure to comply with these precautions. When in a hospital or other health care facility, observe the restrictions on the use of mobiles. Switch Personal Computer or Handheld Computer incorporating wireless WAN modem off, if instructed to do so by the guidelines posted in sensitive areas. Medical equipment may be sensitive to RF energy. The operation of cardiac pacemakers, other implanted medical equipment and hearing aids can be affected by interference from Personal Computer or Handheld Computer incorporating wireless WAN modem placed close to the device. If in doubt about potential danger, contact the physician or the manufacturer of the device to verify that the equipment is properly shielded. Pacemaker patients are advised to keep their Personal Computer or Handheld Computer incorporating wireless WAN modem away from the pacemaker, while it is on. Switch off Personal Computer or Handheld Computer incorporating wireless WAN modem before boarding an aircraft. Make sure it cannot be switched on inadvertently. The operation of wireless appliances in an aircraft is forbidden to prevent interference with communications systems. Failure to observe these instructions may lead to the suspension or denial of cellular services to the offender, legal action, or both. Do not operate Personal Computer or Handheld Computer incorporating wireless WAN modem in the presence of flammable gases or fumes. Switch off the cellular terminal when you are near petrol stations, fuel depots, chemical plants or where blasting operations are in progress. Operation of any electrical equipment in potentially explosive atmospheres can constitute a safety hazard. Your Personal Computer or Handheld Computer incorporating wireless WAN modem receives and transmits radio frequency energy while switched on. Remember that interference can occur if it is used close to TV sets, radios, computers or inadequately shielded equipment. Follow any special regulations and always switch off Personal Computer or Handheld Computer incorporating wireless WAN modem wherever forbidden, or when you suspect that it may cause interference or danger. Road safety comes first! Do not use a Personal Computer or Handheld Computer incorporating wireless WAN modem while driving a vehicle. Do not place the computer with wireless WAN modem in an area where it could cause personal injury to the driver or passengers. It is recommended to stow the unit in the boot or secure stowage area while driving. Do not place the computer with wireless WAN modem in an area over an air bag or in the vicinity where an air bag may deploy. Air bags inflate with great force and if the computer with wireless WAN modem is placed in the air bag deployment area may be propelled with great force and cause serious injury to occupants of the vehicle. IMPORTANT! Personal Computer or Handheld Computer incorporating wireless WAN modem operate using radio signals and cellular networks cannot be guaranteed to connect in all conditions. Therefore, you should never rely solely upon any wireless device for essential communications, for example emergency calls. Remember, in order to make or receive calls, Personal Computer or Handheld Computer incorporating wireless WAN modem must be switched on and in a service area with adequate cellular signal strength. Some networks do not allow for emergency calls if certain network services or phone features are in use (e.g. lock functions, fixed dialing etc.). You may need to deactivate those features before you can make an emergency call. Some networks require that a valid SIM card be properly inserted in Personal Computer or Handheld Computer incorporating wireless WAN modem. 27-1-2 Lithium Battery / Pile au lithium Lithium Battery! This computer contains a lithium battery to enable the date, time, and other data to be stored. The battery should only be exchanged by authorized service personnel. Warning! A risk of explosion from incorrect installation or misapplication may possibly occur. 15-E-1 Pile au lithium! Le micro-ordinateur renferme une pile au lithium qui permet de sauvegarder certaines données, notamment la date et l’heure. La pile ne doit être remplacée que par un technicien qualifié. Danger ! Risque d’explosion en cas de non respect de cette mise en garde! 15-F-1 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 2011/05/26 11:03:52 Read Me First For Used in Motor Vehicle /Pour L’utilisation Dans Un Véhicule Motorisé Getting Started Warning: Notebook Computer may be installed in a motor vehicle and visible to the driver only if used to support vehicle related functions such as vehicle information, system control, rear or side observation and navigation. If used for entertainment purpose, such as television reception or video play, it must be installed to the rear of the driver’s seat where it will not be visible, directly or indirectly, to the operator of the motor vehicle. Check with individual state/provincial laws to determine lawful use of this product while operating within a motor vehicle. Avertissement : L’ordinateur bloc-notes peut être installé dans un véhicule motorisé et dans le champ de vision du conducteur uniquement en tant que dispositif d’aide aux fonctions du véhicule, comme par exemple pour fournir des informations sur le véhicule, comme dispositif de contrôle de système, pour l’observation à l’arrière ou sur les côtés du véhicule, ainsi que pour fournir de l’information routière. Pour toute utilisation à fin de divertissement, comme par exemple pour regarder la télévision ou jouer à des jeux vidéo, il doit être installé à l’arrière du siège du conducteur, en un emplacement où il ne sera pas visible, ni directement ni indirectement, pour le conducteur du véhicule motorisé. Vérifiez les lois fédérales et nationales qui régissent l’utilisation légale de cet appareil à l’intérieur d’un véhicule motorisé. 35-M-1 Information on Disposal in other Countries outside the European Union These symbols are only valid in the European Union. If you wish to discard this product, please contact your local authorities or dealer and ask for the correct method of disposal. 53-M-1 Camera Light CAUTION Camera Light - This equipment uses LED (Light Emitting Diode) technology that complies with IEC60825-1:1993+A1:1997+A2:2001 - CLASS 1 LED PRODUCT - The light from the LED is strong and can injure human eyes. Do not look directly at the LEDs with naked eyes. - Caution-Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Specification - Max Power 0.873 mW 57-E-1 External Antenna FCC RF Exposure Warning: This equipment is provided with external antenna connector(s) for connection to optional Car Mounter or Port Replicator for mobile external mounted antenna(s). External antenna(s) must be professionally installed and cannot exceed recommended maximum antenna gain as described in individual provided supplement instructions for wireless transmitters. The maximum allowable antenna gain for the external WWAN base whip antenna for the cellular band is 7.0 dBi and PCS band is 3.5 dBi. Also, user must maintain minimum 20 cm spacing between external antenna(s) and all person’s body (excluding extremities of hands, wrist and feet) during wireless modes of operation. 32-M-1-1 This device has been designed to operate with the WWAN antenna having a maximum gain of 7.0 dB for the cellular band and 3.5 dB for the PCS band. WWAN Antenna having a higher gain is strictly prohibited per regulations of Industry Canada. The Required antenna impedance is 50 ohms. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (EIRP) is not more than that required for successful communication. Cet appareil est conçu pour opérer avec une antenne WWAN (réseau étendu sans fil) dont le gain maximum est fixé à 7.0 pour la bande cellulaire et à 3.5 pour la bande de service de communications personnelles (PCS). Les règlements d’Industrie Canada interdisent l’utilisation d’une antenne WWAN dont le gain serait supérieur à cette limite. L’antenne doit avoir une impédance de 50 ohms. Afin de réduire le risque d’interférence radioélectrique aux autres utilisateurs des bandes de fréquences, le type d’antenne et son gain doivent être tels que la puissance isotrope rayonnée équivalente (PIRE) n’est pas plus élevée que le niveau requis pour assurer la communication. 32-Ca-1-1 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 2011/05/26 11:03:52 Precautions *1 AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and Class1 EFB Systems when used during critical phases of flight (e.g., during take-off and landing) and/or mounted on to the aircraft. Class1 EFB Systems and 2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets) No.36. *2 As defined by the European Medical Device Directive (MDD) 93/42/EEC.. Panasonic cannot guarantee any specifications, technologies, reliability, safety (e.g. Flammability/Smoke/Toxicity/ Radio Frequency Emission, etc) requirements related to aviation standards and medical equipment standards that differ from the specifications of our COTS (CommercialOff-The-Shelf) products. Panasonic cannot guarantee any specifications, technologies, reliability, safety (e.g. Flammability/Smoke/Toxicity/Radio Frequency Emission, etc) requirements related to aviation standards that exceed the specifications of our COTS (Commercial-Off-The-Shelf) products. 39-E-1 This computer is not intended for use in medical equipment including life-support systems, air traffic control systems, or other equipment, devices or systems that are involved with ensuring human life or safety. Panasonic cannot be held responsible in any way for any damages or loss resulting from the use of this unit in these types of equipment, devices or systems, etc. The CF-19 was developed based on thorough research into the real-world portable computing environments. Exhaustive pursuit of usability and reliability under harsh conditions led to innovations such has the magnesium alloy exterior, vibration damped hard disk drive and floppy disk drive, flexible internal connections. The CF-19’s outstanding engineering has been tested using the strict MIL-STD- 810F (for vibration and shock) and IP (for dust and water) based procedures. As with any portable computer device precautions should be taken to avoid any damage. The following usage and handling procedures are recommended. Before putting the computer away, be sure to wipe off any moisture. If a Malfunction or Trouble Occurs, Immediately Stop Use If a Malfunction Occurs, Immediately Unplug the AC Plug and the Battery Pack This product is damaged Foreign object inside this product Smoke emitted Unusual smell emitted Unusually hot Continuing to use this product while any of the above conditions are present may result in fire or electric shock. If a malfunction or trouble occurs, immediately unplug the AC plug and remove the unit from this product. Then, contact your technical support office for repair. Do Not Touch This Product and Cable When It Starts Thundering Electric shock may result. Do Not Connect the AC Adaptor to a Power Source Other Than a Standard Household AC Outlet Otherwise, a fire due to overheating may result. Connecting to a DC/AC converter (inverter) may damage the AC adaptor. On an airplane, only connect the AC adaptor/charger to an AC outlet specifically approved for such use. Do Not Do Anything That May Damage the AC Cord, the AC Plug, or the AC Adaptor Do not damage or modify the cord, place it near hot tools, bend, twist, or pull it forcefully, place heavy objects on it, or bundle it tightly. Continuing to use a damaged cord may result in fire, short circuit, or electric shock. Do Not Pull or Insert the AC Plug If Your Hands Are Wet Electric shock may result. Clean Dust and Other Debris of the AC Plug Regularly If dust or other debris accumulates on the plug, humidity, etc. may cause a defect in the insulation, which may result in a fire. Pull the plug, and wipe it with a dry cloth. Pull the plug if the computer is not being used for a long period of time. Insert the AC Plug Completely If the plug is not inserted completely, fire due to overheating or electric shock may result. Do not use a damaged plug or loose AC outlet. Close the Connector Cover Tightly When Using This Product Where Is a Lot of Water, Moisture, Steam, Dust, Oily Vapors, etc. The entry of foreign matter may cause a fire or electric shocks. If foreign matter has found its way inside, immediately turn the power off and unplug the AC cord, and then remove the battery pack. Then contact your technical support office. Do Not Disassemble This Product The high-voltage areas inside may give you an electric shock, or foreign matter may enter and result in a fire. Keep SD Memory Cards Away from Infants and Small Children Accidental swallowing will result in bodily injury. In the event of accidental swallowing, see a doctor immediately. Do Not Place This Product on Unstable Surface If balance is lost, this product may fall over or drop, resulting in an injury. Avoid Stacking If balance is lost, this product may fall over or drop, resulting in an injury. Do Not Leave This Product in High Temperature Environment for a Long Period of Time Leaving this product where it will be exposed to extremely high temperatures such as near fire or in direct sunlight may deform the cabinet and/or cause trouble in the internal parts. Continued use in such a resulting condition may lead to short-circuiting or insulation defects, etc. which may in turn lead to a fire or electric shocks. Hold the Plug When Unplugging the AC Plug Pulling on the cord may damage the cord, resulting in a fire or electric shock. Do Not Move This Product While the AC Plug Is Connected The AC cord may be damaged, resulting in fire or electric shock. If the AC cord is damaged, unplug the AC plug immediately. Use Only the Specified AC Adaptor With This Product Using an AC adaptor other than the one supplied (supplied with the unit or one sold separately as an accessory) may result in a fire. Do Not Subject the AC Adaptor to Any Strong Impact Using the AC adaptor after a strong impact such as being dropped may result in electric shock, short circuit, or fire. Take a Break of 10-15 Minutes Every Hour Using this product for long periods of time may have detrimental health effects on the eyes or hands. Getting Started THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*1, MEDICAL DEVICES OR ACCESSORIES*2, LIFE SUPPORT SYSTEMS OR OTHER EQUIPMENTS/DEVICES/SYSTEMS THAT ARE INVOLVED WITH ENSURING HUMAN LIFE OR SAFETY. PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES. DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 2011/05/26 11:03:52 Getting Started Read Me First Do Not Turn the Volume Up to Loud When Using Headphones Listening at high volumes that overstimulate the ear for long periods of time may result in loss of hearing. Use the Modem with a Regular Telephone Line Connection to an internal phone line (on-premise switches) of a company or business office, etc. or to a digital public phone or use in a country or area not supported by the computer may result in a fire or electric shocks. Do Not Connect a Telephone Line, or a Network Cable Other Than the One Specified, into the LAN Port If the LAN port is connected to a network such as the ones listed below, a fire or electric shock may result. Networks other than 1000BASE-T, 100BASE-TX or 10BASE-T Phone lines (IP phone (Internet Protocol Telephone), Telephone lines, internal phone lines (on-premise switches), digital public phones, etc.) Do Not Use with Exposing the Skin to This Product for a Long Period of Time Using this product with exposing the skin to the heat source of this product or AC adaptor for a long period of time can cause a low-temperature burn. Do Not Expose the Skin to This Product When Using the Product In a Hot or Cold Environment. Burns, low-temperature burns or frostbite may result. • When it is necessary to expose the skin to this product such as to scan a fingerprint, perform the operation in the shortest time possible. l Do not place the computer near a television or radio receiver. l Keep the computer away from magnets. Data stored on the hard disk may be lost. l This computer is not intended for the display of images for use in medical diagnosis. l This computer is not intended for a use with connection of medical equipment for the purpose of medical diagnosis. l Panasonic shall not be liable for loss of data or other incidental or consequential damages resulting from the use of this product. Precautions (Battery Pack) Do Not Use with Any Other Product The battery pack is rechargeable and was intended for the specified product. If it is used with a product other than the one for which it was designed, electrolyte leakage, generation of heat, ignition or rupture may result. Do Not Charge the Battery Using Methods Other Than Those Specified If the battery is not charged using one of the specified methods, electrolyte leakage, generation of heat, ignition or rupture may result. Do Not Throw the Battery Pack into a Fire or Expose It to Excessive Heat Generation of heat, ignition or rupture may result. Avoid Extreme Heat (Near the Fire, in Direct Sunlight, for Example) Electrolyte leakage, generation of heat, ignition or rupture may result. Do Not Insert Sharp Objects into the Battery Pack, Expose It to Bumps or Shocks, Disassemble, or Modify It Electrolyte leakage, generation of heat, ignition or rupture may result. If this product is subjected to a strong impact, stop using it immediately. Do Not Short the Positive (+) and Negative (-) Contacts Generation of heat, ignition or rupture may result. Do not place the battery pack together with articles such as necklaces or hairpins when carrying or storing. Do Not Use This Product with a Battery Pack Other Than the One Specified Use only the specified battery pack (è page 11) with your product. Use of battery packs other than those manufactured and supplied by Panasonic may present a safety hazard (generation of heat, ignition or rupture). When the battery pack has become degraded, replace it with a new one Continued use of a damaged battery pack may result in heat generation, ignition or battery rupture. l Do not touch the terminals on the battery pack. The battery pack may no longer function properly if the contacts are dirty or damaged. l Do not expose the battery pack to water, or allow it to become wet. l If the battery pack will not be used for a long period of time (a month or more), charge or discharge (use) the battery pack until the remaining battery level becomes 30% to 40% and store it in a cool, dry place. l This computer prevents overcharging of the battery by recharging only when the remaining power is less than approx. 95% of capacity. l The battery pack is not charged when the computer is first purchased. Be sure to charge it before using it for the first time. When the AC adaptor is connected to the computer, charging begins automatically. l Should the battery leak and the fluid get into your eyes, do not rub your eyes. Immediately flush your eyes with clear water and see a doctor for medical treatment as soon as possible. CAUTION: Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to the Instructions. ATTENTION: 58-E-1 Il y a risque d’explosion si la batterie est remplacée par une batterie de type incorrect. Mettre au rebut les batteries usagées conformément aux instructions. 58-F-1 NOTE l The battery pack may become warm during recharging or normal use. This is completely normal. l Recharging will not commence if internal temperature of the battery pack is outside of the allowable temperature range (0 °C to 50 °C {32°F to 122 °F}). . Reference Manual “Battery Power”) Once the (è allowable range requirement is satisfied, charging begins automatically. Note that the recharging time varies based on the usage conditions. (Recharging takes longer than usual when the temperature is 10 °C {50 °F} or below.) l If the temperature is low, the operating time is shortened. Only use the computer within the allowable temperature range. l This computer has a high temperature mode function that prevents the degradation of the battery in high temperature environments. (è Reference Manual “Battery Power”) A level corresponding to a 100% charge for high temperature mode is approximately equivalent to an 80% charge level for normal temperature mode. l The battery pack is a consumable item. If the amount of time the computer can be run by using a particular battery pack becomes dramatically shorter and repeated recharging does not restore its performance, the battery pack should be replaced with a new one. l When transporting a spare battery inside a package, briefcase, etc., it is recommended that it be placed in a plastic bag so that its contacts are protected. l Always power off the computer when it is not in use. Leaving the computer on when the AC adaptor is not connected will exhaust the remaining battery capacity. 10 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 10 2011/05/26 11:03:52 A: Wireless LAN Antenna Reference Manual “Wireless LAN” è B: C: D: E: The wireless LAN switch may turn off depending on the reception. Stylus/Digitizer pen Holder Touch Pad LED Indicator : Wireless ready This indicator lights when Wireless LAN, Bluetooth, and/or Wireless WAN are connected and ready. It does not necessarily indicate the On/Off condition of the wireless connection. Reference Manual “Disabling/Enabling è Wireless Communication” : Wireless WAN status è Refer to the instruction manual of the wireless device. : Caps lock : Numeric key (NumLk) : Scroll lock (ScrLk) : Hard disk drive status Tablet Buttons Reference Manual “Tablet Buttons” è F: LCD Reference Manual “Touchscreen” è Reference Manual “Dual Touch” è Getting Started Description of Parts G: Display Release Latch è page 13 “Switching to the Tablet mode” H: Bluetooth Antenna Reference Manual “Bluetooth” è I: Speaker Reference Manual “Key Combinations” è J: Function Key Reference Manual “Key Combinations” è K: Keyboard L: Hard Disk Drive Reference Manual “Hard Disk Drive” è M: Battery Pack Specified Battery pack: CF-VZSU48U N: Power Switch O: LED Indicator : Battery status Reference Manual “Battery Power” è : Power status (Off: Power off/Hibernation, Green: Power on, Blinking green: Sleep/ Standby, Blinking green rapidly: Cannot power on or resume due to low temperature.) P: Wireless WAN Antenna A lithium ion battery that is recyclable powers the product you have purchased. Please call 1-800-8-BATTERY for information on how to recycle this battery. L’appareil que vous vous êtes procuré est alimenté par une batterie au lithium-ion. Pour des renseignements sur le recyclage de la batterie, veuillez composer le 1-800-8-BATTERY. 48-M-1 11 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 11 2011/05/27 13:47:03 Description of Parts Left side Getting Started Rear side Bottom Q R S K L M A: DC-IN Jack B: USB Port Reference Manual “USB Devices” è C: IEEE 1394 Interface Connector Reference Manual “IEEE 1394 Devices” è D: Modem Port Reference Manual “Modem” è E: LAN Port Reference Manual “LAN” è F: SD Memory Card Indicator (Blinking: During access) Reference Manual “SD Memory Card” è G: SD Memory Card Slot Reference Manual “SD Memory Card” è H: Wireless Switch Reference Manual “Disabling/Enabling Wireless è Communication” I: PC Card Slot (PC) Reference Manual “PC Card / ExpressCard” è Smart Card Slot (SCR) Reference Manual “Smart Card” è J: ExpressCard Slot (EX) Reference Manual “PC Card / ExpressCard” è PC Card Slot (PC) Reference Manual “PC Card / ExpressCard” è K: Headphone Jack You can connect headphones or amplified speakers. When they are connected, audio from the internal speakers is not heard. L: SIM Card Slot Insert the SIM card into the SIM card slot with the contact side facing down and the cut corner facing forward. M: Microphone Jack A condenser microphone can be used. If other types of microphones are used, audio input may not be possible, or malfunctions may occur as a result. N: Security Lock A Kensington cable can be connected. For further information, read the manual that comes with the cable. O: External Display Port (VGA) Reference Manual “External Display” è P: Serial Port Q: RAM Module Slot Reference Manual “RAM Module” è R: External Antenna Connector S: Expansion Bus Connector*1 Reference Manual “Port Replicator / Car Mounter” è T: Camera Remove the protection seal on the camera before using the camera. *1 If you connect this computer to CF-VEB181 series or CF-WEB182 series, you cannot use a keyboard port. 12 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 12 2011/05/27 13:54:49 l This computer contains a magnet and magnetic products at the locations circled in the illustration at right. Avoid leaving metallic object or magnetic media in contact with these areas. Switching to the Tablet mode Getting Started A Lift up the display so it stands perpendicular to the body. B Slide the display release latch (A), and rotate the display clockwise until it clicks. C Close as the display faces up and fix it using the latch (B). Attaching the stylus to the computer Use the tether to attach the stylus to the computer so you will not lose it. There are holes (A) to attach it. For model with dual touch, the tether and digitizer pen are already attached to the computer at purchase. 13 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 13 2011/05/26 11:03:55 Description of Parts Attaching the hand strap and the shoulder strap (option) Attach the hand strap to any two of the corners (A) using the screws. You can connect the shoulder strap (B) to the hand strap. (The illustration is an example.) CAUTION Getting Started l Do not use the strap to carry a heavier weight than the computer. Otherwise the strap may become loose by itself. l Do not use the strap if it becomes worn or damaged. 14 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 14 2011/05/26 11:03:56 First-time Operation n Preparation A Check and identify the supplied accessories. If you do not find the described accessories, contact Panasonic Technical Support (è page 36). • AC Adaptor. . . . . 1 • AC Cord. . . . . . . 1 • Battery Pack . . . 1 • Stylus. . . . . . . . . . . . . . . . . . . . 1 • Tether. . . . . . . . . 1 Model No: CF-VZSU48U • Soft Cloth. . . . . . 1 Reference Manual “Touchscreen”, “Dual Touch” è Model No: CF-VNP003U. • Digitizer pen. . . . . . . . . . . . . . . 1 Model No: CF-VNP012U Getting Started Model No: CF-AA6503A2 or. CF-AA5713A • OPERATING INSTRUCTIONS (This book). . . . . . . . . . . . . . . . . . . . 1 l For model with dual touch, the tether and digitizer pen are already attached to the computer at purchase. B Read the LIMITED USE LICENSE AGREEMENT before breaking the seal on the computer’s packaging (è page 30). Inserting the Battery Pack A Slide the latch (A) to the right to unlock the cover. B Slide the latch (A) down, and open the cover. C Insert the battery pack until it securely fits the connector. D Close the cover. E Slide the latch (B) to the left to lock the cover. CAUTION l Make sure the latch is securely locked. Otherwise the battery pack may fall when you carry the computer. l Do not touch the terminals of the battery pack and the computer. Doing so can make the terminals dirty or damaged, and may cause malfunction of the battery pack and the computer. NOTE l Note that the computer consumes electricity even when the computer power is off. If the battery pack is fully charged, the battery will fully discharge in the following period of time:. • When power is off: Approx. 4 weeks*1 *2 • In sleep ( )/standby ( ): Approx. 4 days*1 *2 *1 *2 • In hibernation: Approx. 7 days *1 If “Wake Up from wired LAN” is disabled, the period of time in sleep will become slightly longer, and the period of time in hibernation will become about the same as during power-off. *2 If “Wake Up from wireless LAN” is enabled, the period of time in sleep will become shorter, and the period of time in hibernation will become about the same as during power-off. Attaching the Stylus (included) Attach the stylus (included) to the computer. To attach the stylus, refer to ”Attaching the stylus to the computer”(è page 13) . 15 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 15 2011/05/26 16:17:24 First-time Operation Opening the Display A Pull up the part (A) and release the latch. B Lift open the display. Connect your computer to a power outlet. The battery charging starts automatically. CAUTION Getting Started l Do not disconnect the AC adaptor and do not switch the wireless switch to on until the first-time operation procedure is completed. l When using the computer for the first time, do not connect any peripheral device except the battery pack and AC adaptor. l Handling the AC adaptor Problems such as sudden voltage drops may arise during periods of thunder and lightning. Since this could adversely affect your computer, an uninterruptible power source (UPS) is highly recommended unless running from the battery pack alone. Turn on the computer. A Slide and hold the power switch (B) until the power indicator lights. CAUTION l Do not slide the power switch repeatedly. l The computer will forcibly be turned off if you slide and hold the power switch for four seconds or longer. l Once you turn off the computer, wait for ten seconds or more before you turn on the computer again. turns off. l Do not perform the following operation until the hard disk drive indicator Connecting or disconnecting the AC adaptor Sliding the power switch Touching the keyboard, touch pad, tablet buttons, touchscreen (only for model with touchscreen), dual touch (only for model with dual touch) or external mouse Closing the display Turn on/off the wireless switch l When the CPU temperature is high, the computer may not start up to prevent overheating of the CPU. Wait until the computer cools down, and then turn the power on again. If the computer does not power on even after cooling down, contact Panasonic Technical Support (è page 36). l Any changes from the default setting of the Setup Utility must not be made until the First-time Operation is completed. Setup Windows. Follow the on-screen instructions. l The computer restarts several times. Do not touch the keyboard or touch pad, and wait until the hard disk drive indicator has turned off. l After the computer is turned on, the screen remains black or unchanged for a while, but this is not a malfunction. Wait for a moment until the Windows setup screen appears. l During setup of Windows, use the touch pad and clicking to move the cursor and to click an item. l Setup of Windows will take approximately 20 minutes. Go to the next step, confirming each message on the display. l “Join a wireless network” screen may not appear. You can set the Wireless Network after the setup of Windows is complete. 16 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 16 2011/05/26 11:03:57 CAUTION l You can change the user name, password, image and security setting after setup of Windows. l Remember your password. If you forget the password, you cannot use Windows. Creating a password reset disk beforehand is recommended. has turned off. l Wait until the hard disk drive indicator l You cannot choose the following words for user name and password: CON, PRN, AUX, CLOCK$, NUL, COM1 to COM9, LPT1 to LPT9. l When you set date/time/time zone and click [Next], the screen may not go to the next step for a few minutes. Do not touch the keyboard or touch pad, and wait until the screen changes. l If “An unexpected error has occurred ...” (or a similar message) is displayed, click [OK]. This is not a malfunction. Perform the touchscreen calibration. Getting Started l Do not use the following words for user name: CON, PRN, AUX, CLOCK$, NUL, COM1 to COM9, LPT1 to LPT9, @. In particular, if you create a user name (account name) that includes the “@” mark, a password will be requested at the log-on screen, even if no password has been set. If you try to log on without entering a password, “The user name or password is incorrect.” may be displayed and you will not be able to log on to Windows (è page 27). NOTE l At first, log on to Windows as an administrator, and perform this calibration. l Return the rotated display to [Primary Landscape] before the touchscreen calibration. (Start) - [Control Panel] - [Hardware and Sound] - [Tablet PC Setting]. A Click B Click [Calibrate]. C Using the stylus, touch each of the “+” target marks one by one. NOTE l Perform the following calibration for each user. (Start) - [Control Panel] - [Hardware and Sound] - [Tablet PC Setting]. A Click B Click [Calibrate]. C Using the stylus, touch each of the “+” target marks one by one, and then click [Yes]. l Perform the calibration for the orientation to be used. A Click [start] - [All Programs] - [Fujitsu Touch Panel (USB)] - [Touch Screen Calibration Utility]. B Using the stylus, touch each of the 12 “+” target marks one by one until it blinks, and then press Enter. C Press Enter. NOTE l Perform these calibration for each user. l If you cannot touch the desired position, perform Digitizer Calibration again and restart the computer. 17 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 17 2011/05/26 11:03:57 First-time Operation A Run [Calibration Utility]. Click (Start)*3- [All Programs] - [Panasonic] - [Calibration Utility]. B Select [Pen input (Digitizer)]. l To calibrate more accurate, add a check mark for [Advanced calibration]. C Using your finger, touch each of the “+” target marks one by one. l Perform the calibration for the orientation to be used. *3 Windows XP :[start] Restart the computer. Create a new account. Getting Started Click [start] - [Control Panel] - [User Accounts] - [Create a new account]. CAUTION l Remember your password. If you forget the password, you cannot use the Windows operation system. Creating a password reset disk beforehand is recommended. NOTE l PC Information Viewer This computer periodically records the management information of the hard disk, etc. The maximum data volume for each record is 1024 bytes. . This information is only used for estimating the cause when the hard disk goes down by any possibility. They are never sent to outside via network nor used for any other purpose except for the purpose described the above. To disable the function, add the check mark for [Disable the automatic save function for management information history] in [Hard Disk Status] of PC Information Viewer, and click [OK]. . (è Reference Manual “Checking the Computer’s Usage Status”) n Precaution against Starting Up/Shutting Down l Do not do the following Connecting or disconnecting the AC adaptor Sliding the power switch Touching the keyboard, touch pad, touchscreen, dual touch or external mouse Closing the display Turn on/off the wireless switch NOTE l To conserve power, the following power saving methods are set at the time of purchase. *4 minutes of inactivity. The screen automatically turns off after 10 *5 )/standby*5( ) after 20 minutes of inactivity. The computer automatically enters sleep ( *4 Windows XP :15 minutes *5 Refer to Reference Manual “Sleep or Hibernation Functions” about resuming from sleep/standby. 18 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 18 2011/05/26 11:03:57 Getting Started n To change the partition structure You can shrink a part of an existing partition to create unallocated disk space, from which you can create a new partition. This computer has a single partition in the default setting. (Start) and right-click [Computer], then click [Manage]. A Click l A standard user needs to enter an administrator password. B Click [Disk Management]. C Right-click the partition for Windows (“c” drive in the default setting), and click [Shrink Volume]. l The partition size depends on the computer specifications. D Input the size in [Enter the amount of space to shrink in MB] and click [Shrink]. l You cannot input a larger number than the displayed size. l To select [Reinstall to the first 3 partitions.] in reinstalling Windows 7 (è page 23), 30000 MB or more is necessary for [Total size after shrink in MB]. E Right-click [Unallocated] (the shrunk space in the step D) and click [New Simple Volume]. F Follow the on-screen instructions to make the settings, and click [Finish]. Wait until formatting is completed. NOTE l You can create an additional partition using remaining unallocated space or newly creating unallocated space. l To delete a partition, right-click the partition and click [Delete Volume] in the step C. 19 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 19 2011/05/26 11:03:58 On-screen Manual You can access the Reference Manual and the Important Tips on the computer screen. When you access the Reference Manual and the Important Tips for the first time, the License Agreement of the Adobe Reader may be displayed. Read it carefully and select [Accept] to proceed. n Reference Manual The Reference Manual contains the practical information to help you fully enjoy the computer’s performance. To access the Reference Manual: Double-click l Alternatively click on the desktop. (Start) - [All Programs] - [Panasonic] - [On-Line Manuals] - [Reference Manual]. Click [start] - [Reference Manual]. l Alternatively click [start] - [All Programs] - [Panasonic] - [On-Line Manuals] - [Reference Manual]. n Important Tips Useful Information The Important Tips will provide you with the battery information so that you can use the battery pack in the optimum condition to obtain longer operation time. To access the Important Tips: Double-click l Alternatively click on the desktop. (Start) - [All Programs] - [Panasonic] - [On-Line Manuals] - [Important Tips]. Double-click on the desktop. l Alternatively click [start] - [All Programs] - [Panasonic] - [On-Line Manuals] - [Important Tips]. NOTE l When Adobe Reader update notice is displayed, we recommend you follow the on-screen procedure and update. See http://www.adobe.com/ for the latest version of Adobe Reader. CAUTION l Do not remove the check mark for [IntelliMouse Wheel mode] in [Scroll Configuration] of [Touch Pad] in [Mouse] of [Control Panel]. The Adobe Reader scrolling function may not work correctly. 20 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 20 2011/05/26 11:03:58 Handling and Maintenance Operation environment l Place the computer on a flat stable surface. Do not place the computer upright or turn it over. If the computer is exposed to an extremely strong impact, it may become damaged. *1 l Temperature: Operation : -10 °C to 50 °C {14 °F to 122 °F} (IEC60068-2-1, 2) Storage : -20°C to 60 °C {- 4 °F to 140 °F} Humidity: Operation : 30% to 80% RH (No condensation) Storage : 30% to 90% RH (No condensation) Even within the above temperature/humidity ranges, using for a long time in an extreme environment will result in the product deterioration and will shorten the product life. *1 Do not expose the skin to this product when using the product in a hot or cold environment. (èpage 10) If the computer is wet in temperatures of 0 °C {32 °F} or below, freeze damage may occur. Make sure to dry off the computer in such temperatures. l Do not place the computer in the following areas, otherwise the computer may be damaged. Near electronic equipment. Image distortion or noise may occur. In extremely high or low temperature. l As the computer can become hot during operation, keep it away from items that are sensitive to heat. Handling cautions Useful Information This computer is designed to minimize shock to parts such as the LCD and the hard disk drive and equipped with a drip-proof keyboard, but no warranty is provided against any trouble caused by shock. Be extremely careful when handling the computer. l When carrying the computer: Turn off the computer. Remove all external devices, cables, PC Cards and other protruding objects. Do not drop or hit the computer against solid objects. Do not leave the display open. Do not grip the display part. l Do not put anything (e.g., a piece of paper) between the display and keyboard. l When you board an airplane, take the computer with you and never put it in your checked luggage. When using the computer on airplane, follow the airline’s instructions. l When carrying a spare battery, put it in a plastic bag to protect its terminals. l The touch pad is designed to be used by a finger tip. Do not place any object on its surface and do not press down strongly with sharp-pointed or hard objects that may leave marks (e.g., nails, pencils and ball point pens). l Avoid any harmful substances such as oil from getting into the touch pad. The cursor may not work correctly. l Be careful not to get injured by dropping or getting hit when carrying the computer. l Use only the included stylus/digitizer pen to touch the touchscreen. Do not place any object on its surface and do not press down strongly with sharp-pointed or hard objects that may leave marks (e.g., nails, pencils and ball point pens). l Do not use the touchscreen when dust or dirt (e.g., oil) is on the screen. Otherwise foreign particles on the screen/ stylus/digitizer pen can scratch the screen surface or obstruct the stylus/digitizer pen operation. l Use the stylus/digitizer pen only for touching the screen. Using it for any other purpose may damage the stylus/digitizer pen and result in scratches on the screen. l The dual touch uses electromagnetic induction and may not work properly near strong electrical field or magnetic field such as: Near AM radio base station or relay station antennas Near CRT displays that generate strong electromagnetic field noise Move the dual touch away from such locations so it will work properly. l The cursor cannot follow the digitizer pen movement if you move the digitizer pen too quickly. n When using peripheral devices Follow these instructions and the Reference Manual to avoid any damage to the devices. Carefully read the instruction manuals of the peripheral devices. l Use the peripheral devices conforming to the computer’s specifications. l Connect to the connectors in the correct direction. l If it is hard to insert, do not try forcibly but check the connector’s shape, direction, alignment of pins, etc. l If screws are included, fasten them securely. l Remove the cables when you carry the computer. Do not pull the cables forcibly. 21 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 21 2011/05/26 11:03:58 Handling and Maintenance n Preventing your computer from unauthorized use via wireless LAN/Bluetooth/Wireless WAN l Before using wireless LAN/Bluetooth/Wireless WAN, make the appropriate security settings such as data encryption. Maintenance To clean the LCD panel Use the soft cloth included with the computer. (For further information, refer to “Suggestions About Cleaning the LCD Surface” è Reference Manual “Touchscreen” / “Dual Touch”.) To clean areas other than the LCD panel Wipe with a soft dry cloth such as gauze. When using detergent, dip a soft cloth in water-diluted detergent and wring it thoroughly. CAUTION Useful Information l Do not use benzene, thinner, or rubbing alcohol since it may adversely affect the surface causing discoloration, etc. Do not use commercially-available household cleaners and cosmetics, as they may contain components harmful to the surface. l Do not apply water or detergent directly to the computer, since liquid may enter inside of the computer and cause malfunction or damage. 22 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 22 2011/05/26 11:03:58 Reinstalling Software Reinstalling software will return the computer to the default condition. When you reinstall the software, the hard disk data will be erased. Back up important data to other media or an external hard disk before reinstallation. n Hard Disk Recovery CAUTION l You can reinstall Windows 7 only. l Do not delete the partition with boot files on the hard disk. The disk space in the partition is not available to store data. Hard disk HDD Recovery partition 10GB Recovery partition 300MB Area usable by Windows Preparation l Remove all peripherals. l Connect the AC adaptor and do not remove it until reinstallation is complete. Turn on the computer, and press F2 or Del while [Panasonic] boot screen is displayed. Write down all of the contents of the Setup Utility and press F9. Press F10. Press F2 or Del while [Panasonic] boot screen is displayed. Select the [Exit] menu, then select [Repair Your Computer] and press Enter . Click [Reinstall Windows] and click [Next]. Click [Yes, I agree to the provisions above and wish to continue!] and click [Next]. Select the settings and click [Next]. The Setup Utility starts up. l If the password is requested, enter the Supervisor Password. At the confirmation message, select [Yes] and press Enter. Useful Information At the confirmation message, select [Yes] and press Enter. Computer will restart. The Setup Utility starts up. l If the password is requested, enter the Supervisor Password. The License Agreement screen appears. l [Reinstall Windows to the whole Hard Disk to factory default.] Select this option when you want to reinstall Windows to the factory default. After reinstallation, you can create a new partition. For how to create a new partition, refer to “To change the partition structure” ( page 19). *1 l [Reinstall to the System and OS partitions.] Select this option when the hard disk has already been divided into several partitions. For how to create a new partition, refer to “To change the partition structure” ( page 19). You can keep the partition structure. *1 This does not appear if Windows cannot be reinstalled to the partition containing boot files and the area usable by Windows. 10 11 At the confirmation message, click [OK]. Select OS (32bit or 64bit) and click [OK]. At the confirmation message, click [OK]. 12 When termination screen is displayed, click [OK] to turn off the computer. 13 Turn on the computer. 14 Perform the “First-time Operation” ( page 16). 15 Start the Setup Utility and change the settings as necessary. 16 Perform Windows Update. Reinstallation starts according to the instructions on the screen. l Do not interrupt reinstallation, for example by turning off the computer. Otherwise reinstallation may become unavailable as Windows may not start up or the data may be corrupted. l If the password is requested, enter the Supervisor Password. 23 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 23 2011/05/26 11:03:58 Reinstalling Software n Using Recovery Disc Use the Recovery Disc for reinstallation in the following conditions. You have forgotten the administrator password. Reinstallation is not complete. The recovery partition may be broken. NOTE l To change OS from 32 bit to 64 bit, or vice versa, reinstall OS using the recovery partition in the hard disk. Useful Information Preparation Reference Manual “Recovery Disc Creation Utility”) l Prepare the Recovery Disc ( l Remove all peripherals. l Connect the AC adaptor and do not remove it until reinstallation is complete. Turn off the computer and connect the CD/DVD drive to the USB port ( page 12). Turn on the computer, and press F2 or Del while [Panasonic] boot screen is displayed. Write down all of the contents of the Setup Utility and press F9. Press F10. Press F2 or Del while [Panasonic] boot screen is displayed. Set the Recovery Disc into the CD/DVD drive. Select the [Exit] menu, then select your CD/DVD drive. Press Enter . Click [Reinstall Windows] and click [Next]. 10 11 Click [Yes, I agree to the provisions above and wish to continue!] and click [Next]. Select the settings and click [Next]. The Setup Utility starts up. l If the password is requested, enter the Supervisor Password. At the confirmation message, select [Yes] and press Enter. At the confirmation message, select [Yes] and press Enter. Computer will restart. The Setup Utility starts up. l If the password is requested, enter the Supervisor Password. The computer will restart. The License Agreement screen appears. l [Reinstall Windows to the whole Hard Disk to factory default.] Select this option when you want to reinstall Windows to the factory default. After reinstallation, you can create a new partition. For how to create a new partition, refer to “To change the partition structure” ( page 19). l [Reinstall to the first 3 partitions.]*2 Select this option when the hard disk has already been divided into several partitions. For how to create a new partition, refer to “To change the partition structure” ( page 19). You can keep the partition structure. *2 This does not appear if Windows cannot be reinstalled to the partition containing boot files and the area usable by Windows. 12 At the confirmation message, click [YES]. 13 When termination screen is displayed, remove the Recovery Disc, and then click [OK] to turn off the computer. 14 Turn on the computer. 15 Perform the “First-time Operation” ( page 16). 16 Start the Setup Utility and change the settings as necessary. 17 Perform Windows Update. Reinstallation starts. (It will take approximately 30 minutes.) According to the screen, replace the Recovery Disc. l Do not interrupt reinstallation, for example by turning off the computer. Otherwise reinstallation may become unavailable as Windows may not start up or the data may be corrupted. l If the password is requested, enter the Supervisor Password. 24 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 24 2011/05/30 11:25:00 Troubleshooting (Basic) Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the “Reference Manual”. For a software problem, refer to the software’s instruction manual. If the problem persists, contact Panasonic Technical Support (è page 36). You can also check the computer’s status in the PC Information Viewer (è Reference Manual “Troubleshooting (Advanced)”). n Starting Up Cannot start up. The power indicator or battery indicator is not lit. l Connect the AC adaptor. l Insert a fully charged battery. l Remove the battery pack and the AC adaptor, then connect them again. The power is turned on but “Warming up the system” appears. l The computer is warming up before start up. Wait for the computer to start up (the maximum waiting time will be displayed on the screen). If, “Cannot warm up the system” is displayed, the computer failed to warm up and does not start. In this case, turn off the computer, leave it in an environment of 5 °C {41 °F} or higher temperature for about an hour, and then turn on the power again. l If a device is connected to the USB port, disconnect the device, or set [USB Port] or [Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility. l If a device is connected to the ExpressCard slot, disconnect the device, or set [ExpressCard Slot] to [Disable] in the [Advanced] menu of the Setup Utility. l Press Fn + F8 to turn off the concealed mode. Cannot turn on the computer. l Leave it in an environment of 5 °C {41 °F} or higher temperature for about an hour, then turn on the power again. The computer does not resume from sleep )/standby ). (The power indicator blinks quickly in green.) The computer does not enter sleep mode while the screen saver is running. (The screen stays black.) l Slide and hold the power switch for four seconds or longer to shut down the computer forcibly. (Data not saved will be lost.) Then disable the screen saver. Troubleshooting You have forgotten the pass- l Supervisor Password or User Password: Contact Panasonic Technical Support (è page 36). word. l Administrator password: If you have a password reset disk, you can reset the administrator password. Set the disk and enter any wrong password, then follow the on-screen instructions and set a new password. If you do not have a password reset disk, reinstall (è page 23) and set up Windows, and then set a new password. l A floppy disk is in the drive and it does not contain system startup information. Remove “Remove disks or other the floppy disk and press any key. media. Press any key to restart” or a similar message l If a device is connected to the USB port, disconnect the device, or set [USB Port] or [Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility. appears. l If a device is connected to the ExpressCard slot, disconnect the device, or set [ExpressCard Slot] to [Disable] in the [Advanced] menu of the Setup Utility. l If the problem persists after removing the disk, it may be a hard disk failure. Contact Panasonic Technical Support (è page 36). Windows startup and opera- l Press F9 in the Setup Utility (è Reference Manual “Setup Utility”) to return the Setup Utility settings (excluding the passwords) to the default values. Start the Setup tion is slow. Utility and make the settings again. (Note that the processing speed depends on the application software, so this procedure may not make Windows faster.) l If you installed a resident software after purchase, turn off the residence. Disable Indexing Service in the following menu. Click [start] - [Search] - [Change preferences] - [With Indexing Service (for faster local service)]. 25 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 25 2011/05/26 11:03:59 Troubleshooting (Basic) n Starting Up The date and time are incor- l Make the correct settings. Click (Start) - [Control Panel] - [Clock, Language, and Region] - [Date rect. and Time]. Click [start] - [Control Panel] - [Date, Time, Language, and Regional Options] - [Date and Time]. l If the problem persists, the internal clock battery may need to be replaced. Contact Panasonic Technical Support (è page 36). l When the computer is connected to LAN, check the date and time of the server. l The 2100 A.D. or later year will not be correctly recognized on this computer. [Executing Battery Recalibration] screen appears. l The Battery Recalibration was canceled before Windows was shut down last time. To start up Windows, turn off the computer by the power switch, and then turn on. l Select [Enabled] in [Password On Resume] in the [Security] menu of the Setup Utility [Enter Password] does not (è Reference Manual “Setup Utility”). appear when resuming from The Windows password can be used instead of the password set in the Setup Utility. sleep ( )/standby )/hibernation. A Click (Start) - [Control Panel] - [User Accounts and Family Safety] - [Add or re- move user accounts] and select the account, and set the password. B Click (Start) - [Control Panel] - [System and Security] - [Power Option] - [Require a password when the computer wakes] and add a check mark for [Require a password]. Troubleshooting A Click [start] - [Control Panel] - [User Accounts] and select the account, and set the password. B Click [start] - [Control Panel] - [Performance and Maintenance] - [Power Options] [Advanced] and add a check mark for [Prompt for password when computer resumes from standby]. Cannot resume. l One of the following operations may have been carried out. ) / standby ( ) mode, the AC adaptor or battery In sleep ( pack was disconnected, or a peripheral was connected or disconnected. The power switch was slid for four seconds or longer to forcibly turn off the computer. Slide the power switch to turn on the computer. Data not saved will be lost. )/ l An error may occur when the computer automatically enters the sleep ( standby ( ) or hibernation mode while the screensaver is active. In this case, turn off the screensaver or change the pattern of the screensaver. Other startup problems. Reference Manual “Setup Utility”) to return the l Press F9 in the Setup Utility (è Setup Utility settings (excluding the passwords) to the default values. Start the Setup Utility and make the settings again. l Remove all peripheral devices. l Check to see if there was a disk error. A Remove all peripheral devices including an external display. B Click (Start) - [Computer] and right-click [Local Disk (C:)], and click [Properties]. C Click [Tools] - [Check Now...]. A standard user needs to enter an administrator password. D Select the option in [Check disk options] and click [Start]. E Click [Schedule disk check] and restart the computer. A Click [start] - [My Computer] and right-click [Local Disk(C:)], and click [Properties]. B Click [Tools] - [Check Now]. C Select the option in [Check disk options] and click [Start]. l Start the computer in Safe Mode and check the error details. When the [Panasonic] boot screen disappears*1 at startup, press and hold F8 until the Windows Advanced Options Menu is displayed. Select the Safe Mode and press Enter . *1 When [Password on boot] is set to [Enabled] in the [Security] menu of the Setup Utility, [Enter Password] appears after the [Panasonic] boot screen disappears. As soon as you enter the password and press Enter , press and hold F8. 26 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 26 2011/05/26 11:03:59 n Entering Password Even after entering the pass- l The computer may be in ten-key mode. lights, press NumLk to disable the ten-key mode, and then If the NumLk indicator word, password input screen input. is displayed again. l The computer may be in Caps Lock mode. lights, press Caps Lock to disable the Caps Lock If the Caps Lock indicator mode, and then input. Cannot log on to Windows. (“The user name or password is incorrect.” is displayed.) l The user name (account name) includes an “@” mark. - If another user account name exists:. Log on to Windows using another user account name, and delete the account name that includes “@”. Then create a new account name. - If no other account name exists:. You need to reinstall Windows (è page 23). n Shutting down Windows does not shut down. l Remove the USB device and the ExpressCard. l Wait one or two minutes. It is not a malfunction. n Display No display. l The external display is selected. Press Fn + F3 or The screen is dark. l The screen is darker when the AC adaptor is not connected. Press Fn + F2 and adjust the brightness. As you increase the brightness, battery consumption increases. You can separately set the brightness for when the AC adaptor is connected and when not connected. Troubleshooting + P *2 to switch the display. Wait until the display has been switched completely before pressing Fn + F3 or + P *2 again. l When using an external display, Check the cable connection. Turn on the display. Check the settings of external display. l The display is turned off by the power-saving function. To resume, do not press the direct selection keys, but press any other key like Ctrl . ) /standby ( ) or hibernation by l The computer entered sleep ( the power-saving function. To resume, press the power switch. *2 Windows 7 only l Press Fn + F8 to turn off the concealed mode. The screen is disordered. l Changing the number of display colors and resolution may affect the screen. Restart the computer. l Connecting/disconnecting an external display may affect the screen. Restart the computer. During Simultaneous display, l When using the Extended Desktop, use the same display colors for the external display as those used by the LCD. one of the screens becomes disordered. When the [Command Prompt] is set to “Full Screen” by pressing Alt + Enter , the picture is displayed on one of the screens only. When the window display is restored by pressing Alt + Enter , the picture is displayed on both screens. l Simultaneous display cannot be used until Windows startup is complete (during Setup Utility, etc.). The external display does not work normally. l If the external display does not support the power saving function, it may not work normally when the computer enters the power saving mode. Turn off the external display. 27 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 27 2011/05/26 11:03:59 Troubleshooting (Basic) n Display The cursor cannot be controlled properly. l Operate the following steps. A Set [GPS] to [Disable] in the [Advanced] - [Serial Port Settings] of the Setup Utility. B Press F10 and select [Yes] at the confirmation message, and press Enter . The computer will restart. C Log on to Windows as an administrator. D Click (Start) and input “c:\util\drivers\gps\GPS.reg” in [Search programs and files], and press Enter . E Click [Yes], click [Yes] and click [OK]. Then restart the computer. F Press F2 while [Panasonic] boot screen is displayed. G Set [GPS] to [Enable] in the [Advanced] - [Serial Port Settings]. H Press F10 and select [Yes] at the confirmation message, and press Enter . n Touch Pad / Touchscreen (only for model with touchscreen)/Dual Touch (only for model with dual touch) The cursor does not work. l When using the external mouse, connect it correctly. l Restart the computer using the keyboard. Press and press è two times, and press to select [Restart] and press Enter . Press , U, and R to select [Restart]. If the computer does not respond to keyboard commands, read “No response” (è page 29). Cannot input using the touch l Set [Touch Pad] to [Enable] in the [Main] menu of the Setup Utility. l The drivers for some mice may disable the touch pad. Check your mouse’s operating pad. instructions. Cannot input using the touchscreen. l Set [Touchscreen Mode] to [Auto] or [Tablet Mode] in the [Main] menu of the Setup Utility. Troubleshooting l Set [Touchscreen Mode] to [Auto] or [Touchscreen Mode] in the [Main] menu of the Setup Utility. Cannot point the correct position using the included stylus/digitizer pen. l Perform the touchscreen calibration (è page 17). l Perform the digitizer calibration and Touchscreen calibration (è page 17). l Use the included digitizer pen. l On the Windows logon screen or the Welcome screen, you may not be able to point the correct position using the included digitizer pen. Use the keyboard or the touch pad to log on. n Reference Manual The Reference Manual is not displayed. l Install Adobe Reader. A Log on to Windows as an administrator. (Start) and input “c:\util\reader\Setup.exe” in [Search programs and files] then press Enter . B Click C Update Adobe Reader to its latest version. If your computer is connected to the internet, start up Adobe Reader and click [Help] - [Check for Updates...]. B Click [start] - [Run], input [c:\util\reader\Setup.exe], then click [OK]. C Update Adobe Reader to its latest version. If your computer is connected to the internet, start up Adobe Reader and click [Help] - [Check for updates now]. 28 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 28 2011/05/26 11:03:59 n Others l Press Ctrl + Shift +Esc to open Task Manager and close the software application that is not responding. l An input screen (e.g., password input screen at startup) may be hidden behind another window. Press Alt + Tab to check. l Slide the power switch for four seconds or longer to shut down the computer, and then slide the power switch to turn it on. If the application program does not work normally, uninstall and reinstall the program. To uninstall, No response. click (Start) - [Control Panel] - [Program] - [Uninstall a program]. Troubleshooting click [start] - [Control Panel] - [Add or Remove Programs]. 29 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 29 2011/05/26 11:03:59 LIMITED USE LICENSE AGREEMENT THE SOFTWARE PROGRAM(S) (“PROGRAMS”) FURNISHED WITH THIS PANASONIC PRODUCT (“PRODUCT”) ARE LICENSED ONLY TO THE END-USER (“YOU”), AND MAY BE USED BY YOU ONLY IN ACCORDANCE WITH THE LICENSE TERMS DESCRIBED BELOW. YOUR USE OF THE PROGRAMS SHALL BE CONCLUSIVELY DEEMED TO CONSTITUTE YOUR ACCEPTANCE OF THE TERMS OF THIS LICENSE. Panasonic Corporation has developed or otherwise obtained the Programs and hereby licenses their use to you. You assume sole responsibility for the selection of the Product (including the associated Programs) to achieve your intended results, and for the installation, use and results obtained therefrom. LICENSE A. Panasonic Corporation hereby grants you a personal, non-transferable and non-exclusive right and license to use the Programs in accordance with the terms and conditions stated in this Agreement. You acknowledge that you are receiving only a LIMITED LICENSE TO USE the Programs and related documentation and that you shall obtain no title, ownership nor any other rights in or to the Programs and related documentation nor in or to the algorithms, concepts, designs and ideas represented by or incorporated in the Programs and related documentation, all of which title, ownership and rights shall remain with Panasonic Corporation or its suppliers. B. You may use the Programs only on the single Product which was accompanied by the Programs. C. You and your employees and agents are required to protect the confidentiality of the Programs. You may not distribute or otherwise make the Programs or related documentation available to any third party, by time-sharing or otherwise, without the prior written consent of Panasonic Corporation. D. You may not copy or reproduce, or permit to be copied or reproduced, the Programs or related documentation for any purpose, except that you may make one (1) copy of the Programs for backup purposes only in support of your use of the Programs on the single Product which was accompanied by the Programs. You shall not modify, or attempt to modify, the Programs. E. You may transfer the Programs and license them to another party only in connection with your transfer of the single Product which was accompanied by the Programs to such other party. At the time of such a transfer, you must also transfer all copies, whether in printed or machine readable form, of every Program, and the related documentation, to the same party or destroy any such copies not so transferred. F. You may not remove any copyright, trademark or other notice or product identification from the Programs and you must reproduce and include any such notice or product identification on any copy of any Program. YOU MAY NOT REVERSE ASSEMBLE, REVERSE COMPILE, OR MECHANICALLY OR ELECTRONICALLY TRACE THE PROGRAMS, OR ANY COPY THEREOF, IN WHOLE OR IN PART. YOU MAY NOT USE, COPY, MODIFY, ALTER, OR TRANSFER THE PROGRAMS OR ANY COPY THEREOF, IN WHOLE OR IN PART, EXCEPT AS EXPRESSLY PROVIDED IN THE LICENSE. Appendix IF YOU TRANSFER POSSESSION OF ANY COPY OF ANY PROGRAM TO ANOTHER PARTY, EXCEPT AS PERMITTED IN PARAGRAPH E ABOVE, YOUR LICENSE IS AUTOMATICALLY TERMINATED. TERM This license is effective only for so long as you own or lease the Product, unless earlier terminated. You may terminate this license at any time by destroying, at your expense, the Programs and related documentation together with all copies thereof in any form. This license will also terminate effective immediately upon occurrence of the conditions thereof set forth elsewhere in this Agreement, or if you fail to comply with any term or condition contained herein. Upon any such termination, you agree to destroy, at your expense, the Programs and related documentation together with all copies thereof in any form. YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US, WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US, RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT. GOVERNMENT RESTRICTED RIGHTS. The Software is provided with “RESTRICTED RIGHTS.” Use duplication or disclosure by the government is subject to restrictions as set forth in FAR52.227-14 and DFAR252. 227-7013 et seq. or their successors. Use of the Software by the government constitutes acknowledgement of Intel’s proprietary rights therein. Contractor or Manufacturer is Intel Corporation, 2200 Mission College Blvd., Santa Clara, CA 95052. 30 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 30 2011/05/26 11:04:00 Contrat de licence d’usage limité Le(s) logiciel(s) (les “Logiciels”) fournis avec ce produit Panasonic (le “Produit”) sont exclusivement concédés en licence à l’utilisateur ultime (“vous”), et ils ne peuvent être utilisés que conformément aux clauses contractuelles cidessous. En utilisant les logiciels, vous vous engagez de manière définitive à respecter les termes, clauses et conditions des présentes. Panasonic Corporation a mis au point ou obtenu les Logiciels et vous en concède l’utilisation par les présentes. Vous assumez l’entière responsabilité du choix de ce Produit (y compris des Logiciels associés) pour obtenir les résultats escomptés, ainsi que de l’installation, de l’utilisation et des résultats obtenus. Licence A. Panasonic Corporation vous octroie par les présentes le droit et la licence personnels, non cessibles et non exclusifs d’utiliser les Logiciels conformément aux termes, clauses et conditions de ce contrat. Vous reconnaissez ne recevoir qu’un droit limité d’utiliser les Logiciels et la documentation les accompagnant et vous vous engagez à . n’obtenir aucun droit de titre, propriété ni aucun autre droit vis-à-vis des Logiciels et de la documentation les accompagnant ni vis-à-vis des algorithmes, concepts, dessins, configurations et idées représentés par ou incorporés dans les Logiciels et la documentation les accompagnant, dont les titres, propriété et droits resteront tous à Panasonic Corporation ou à leurs propriétaires. B. Vous ne pouvez utiliser les Logiciels que sur le Produit unique qui est accompagné par les Logiciels. C. Vous et vos employés ou agents êtes requis de protéger la confidentialité des Logiciels. Vous ne pouvez ni distribuer ni mettre les Logiciels et la documentation les accompagnant à la disposition d’un tiers, par partage de temps ou de quelque autre manière que ce soit, sans l’autorisation écrite préalable de Panasonic Corporation. D. Vous ne pouvez ni copier ni reproduire ni permettre la copie ni la reproduction des Logiciels ni de la documentation les accompagnant pour quelque fin que ce soit, à l’exception d’une (1) copie des Logiciels à des fins de sauvegarde uniquement pour soutenir votre utilisation des Logiciels sur le Produit unique qui est accompagné par les Logiciels. Vous ne pouvez ni modifier ni tenter de modifier les Logiciels. E. Vous ne pouvez céder les Logiciels et en octroyer la licence à une autre partie qu’en rapport avec votre cession du Produit unique qui est accompagné par les Logiciels à cette autre partie. Au moment de cette cession, vous devez céder également toutes les copies, que ce soit sous forme imprimée ou lisible par la machine, de tous les Logiciels ainsi que de la documentation les accompagnant, à la même partie ou détruire les copies non cédées. F. Vous ne pouvez retirer aucune marque de droits d’auteur, marque de commerce ou autre ni aucune identification de produit des Logiciels et vous devez reproduire et inclure toutes ces notices ou identifications de produit sur toutes les copies des Logiciels. Vous ne pouvez assembler en sens inverse, compiler en sens inverse ni retracer les Logiciels ni aucune de leurs copies, de façon électronique ou mécanique, en tout ou en partie. Vous ne pouvez utiliser, copier, modifier, altérer ni céder les Logiciels ni aucune de leurs copies, en tout ou en partie, à l’exception de ce qui est expressément stipulé dans ce contrat. Termes, clauses et conditions Cette licence n’est effective que pour la durée de possession ou de crédit-bail du Produit, à moins d’une résiliation antérieure. Vous pouvez résilier cette licence à tout moment en détruisant, à vos frais, les Logiciels et la documentation les accompagnant avec toutes leurs copies, sous quelque forme que ce soit. Cette licence sera également résiliée, avec application immédiate, si les conditions de résiliation définies ailleurs dans ce contrat se sont réalisées ou si vous ne respectez pas les termes, clauses et conditions qui y sont contenues. Au moment de la résiliation, vous acceptez de détruire, à vos frais, les Logiciels et la documentation les accompagnant avec toutes leurs copies, sous quelque forme que ce soit. Appendix Si vous cédez la possession de toute copie ou de tout Logiciel à une autre partie, à l’exception de ce qui est autorisé au paragraphe E ci-dessus, votre licence est automatiquement résiliée. Vous reconnaissez avoir lu ce contrat, en avoir compris toute la substance et avoir accepté de respecter ses termes, clauses et conditions. Vous reconnaissez en outre qu’ils sont la description complète et exclusive du contrat conclu entre nous, contrat qui remplace et annule toute proposition ou contrat précédent, écrit ou oral, et toute autre communication entre nous, relativement à l’objet du présent contrat. 31 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 31 2011/05/26 11:04:00 Specifications This page provides the specifications for the basic model. . The model number is different according to the unit configuration. l To check the model number: Check the bottom of the computer or the box the computer came in at the time of purchase. l To check CPU speed, memory size and the hard disk drive (HDD) size: Reference Manual “Setup Utility”) and select [Information] menu. Run the Setup Utility (è [CPU Speed]: CPU speed, [Memory Size]: Memory size, [Hard Disk]: Hard disk drive size n Main Specifications Model No. CF-19AHUAXDM CPU Intel Core i5-2520M SV 2.5 GHz Chipset Mobile Intel® QM67 Memory*1*2 CF-19ADUAXDM 4 GB (8 GB Max.)*3 Video Memory *1*4 UMA 1557 MB Max. (When memory is either 4 GB or 8 GB) UMA 1696 MB Max. (When memory is either 4 GB or 8 GB) UMA 1024 MB Max. Hard Disk Drive *5 320 GB Approx. 10 GB (HDD Recovery partition) and Approx. 300 MB (Recovery partition) are as recovery partitions. (Users cannot use these partitions.) Display Method 10.1 XGA type (TFT) *6 65,536/16,777,216 colors (800 × 600 dots/1024 × 768 dots) Internal LCD External Display *7 65,536/16,777,216 colors (800 × 600 dots/1024 × 768 dots/1280 × 768 dots/1280 × 1024 dots) Wireless LAN*8 Bluetooth è page 33 TM *9 Wireless WAN è page 33 *10 Sierra™ Wireless High-speed module LAN IEEE 802.3 10Base-T, IEEE 802.3u 100Base-TX, IEEE 802.3ab 1000Base-T Modem Data: 56 kbps (V.92) FAX: 14.4 kbps Sound WAVE and MIDI playback, Intel® High Definition Audio subsystem support, Monaural speaker Security Chip TPM (TCG V1.2 compliant)*11 Card Slot Type I or Type II x 1 (3.3 V: 400 mA, 5 V: 400 mA) PC Card ExpressCard Smart Card *12 *13 ExpressCard/34 or ExpressCard/54 x 1 x1 Appendix SD Memory Card*14 x 1*15 RAM Module Slot DDR3 SDRAM, 204-pin, 1.5 V, SO-DIMM PC-10600 Compliant*3 Interface USB port (4-pin, USB 2.0) x 2, Serial Port (Dsub 9-pin male), Modem port (RJ-11), LAN port (RJ-45), External display port (VGA) (Mini Dsub 15-pin female), Expansion Bus Connector (Dedicated 100-pin female), External Antenna Connector (Dedicated 50 W coaxial connector) x 2, IEEE 1394a Interface Connector (4-pin x 1), Microphone Jack (Miniature jack, 3.5 DIA, Stereo), Headphone Jack (Miniature jack, 3.5 DIA, Impedance 32 W, Output Power 4 mW x 2) Keyboard / Pointing Device 82 keys / Touch Pad / Touchscreen (AntiReflection, Stylus (included) touch capable) Power Supply AC adaptor or Battery pack AC Adaptor *16 82 keys / Touch Pad / Dual Touch (Anti-Reflection, Stylus (included) touch capable) Input: 100 V to 240 V AC, 50 Hz/60 Hz, Output: 16.0 V DC, 5.0 A Li-ion 10.65 V, 5.7 Ah (typ.), 5.4 Ah (min.) Battery Pack Operating Time *17 Approx. 9.0 hours Approx. 8.5 hours Approx. 3.5 hours Charging Time *18 Coin type lithium battery 3.0 V Clock Battery Power Consumption *19 Approx. 30 W*20 / Approx. 90 W (maximum when recharging in the ON state) Physical Dimensions (W × H × D) 271 mm × 49 mm × 216 mm {10.7 × 1.93 × 8.5} (excluding the hand strap/shoulder strap) 32 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 32 2011/05/27 13:47:06 n Main Specifications Weight Approx. 2.30 kg {Approx. 5.06 lb.} (excluding the hand strap/shoulder strap) Operation Environment Temperature: -10 °C to 50 °C {14 °F to 122 °F} (IEC60068-2-1, 2)*21 Humidity: 30% to 80% RH (No condensation) Storage Environment Temperature: -20 °C to 60 °C {-4 °F to 140 °F} Humidity: 30% to 90% RH (No condensation) Operating System Genuine Windows® 7 Professional 32-bit Service Pack 1 / Genuine Windows 7 Professional 64-bit Service Pack 1 Genuine Microsoft® Windows® XP Professional Service Pack 3 with Advanced Security Technologies (NTFS File System)*22 Genuine Microsoft® Windows® XP Tablet PC Edition Service Pack 3 (NTFS File System)*22 Utility Programs*23 Adobe Reader, PC Information Viewer, Loupe Utility, Wireless Switch Utility, Hotkey Settings, . Battery Recalibration Utility, Panasonic Hand Writing, Display Rotation Tool, Infineon TPM . Professional Package*24, Power Saving Utility, Wireless Connection Disable Utility*24, Concealed Mode Utility*25, Wireless Manager Mobile Edition 5.5f*26, Quick Boot Manager ,Dashboard for Panasonic PC, Aptio Setup Utility, Hard Disk Data Erase Utility*27, PC-Diagnostic Utility Recovery Disc Creation Utility Intel® PROSet/Wireless Software*8, Bluetooth™ Stack for Windows® by TOSHIBA*9, Icon Enlarger n Wireless LAN Data Transfer Rates IEEE802.11a : 54/48/36/24/18/12/9/6 Mbps (automatically switched)*28 IEEE802.11b : 11/5/2/24/1 Mbps (automatically switched)*28 IEEE802.11g : 54/48/36/24/18/12/9/6 Mbps (automatically switched)*28 IEEE802.11n : (HT20) 144/130/117/115/104/86/78/65/58/57/52/43/39/28/19/14/13/6 Mbps (automatically switched)*28 (HT40) 300/270/243/240/216/180/162/130/120/117/108/104/90/81/78/60/54/52/ 39/30/27/26/13 Mbps (automatically switched)*28 Standards Supported IEEE802.11a / IEEE802.11b / IEEE802.11g / IEEE802.11n Transmission method OFDM system, DSSS system Wireless Channels Used IEEE802.11a : Channels 36/40/44/48/52/56/60/64/100/104/108/112/116/132/136/140/149/153/ 157/161/165 IEEE802.11b / IEEE802.11g : Channels 1 to 11 IEEE802.11n : Channels 1-11/36/40/44/48/52/56/60/64/100/104/108/112/116/132/136/140/149/ 153/157/161/165 RF Frequency Band IEEE802.11a : 5.18 GHz - 5.32 GHz, 5.5 GHz - 5.58 GHz, 5.66 GHz - 5.7 GHz, 5.745 GHz 5.825 GHz IEEE802.11b / IEEE802.11g : 2.412 GHz - 2.462 GHz IEEE802.11n : 2.412 GHz - 2.462 GHz, 5.18 GHz - 5.32 GHz, 5.5 GHz - 5.58 GHz, 5.66 GHz 5.7 GHz, 5.745 GHz - 5.825 GHz Bluetooth Version 2.1 + EDR Transmission method FHSS system Wireless Channels Used 79 Channels RF Frequency Band 2.402-2.480 GHz *1 *2 *3 *4 *5 *6 *7 Appendix n BluetoothTM 1 MB = 1,048,576 bytes/1 GB = 1,073,741,824 bytes You can physically expand the memory up to 8192 MB, but the total amount of usable memory available will be less depending on the actual system configuration. The memory cannot be increased. A segment of the main memory is allotted automatically depending on the computer’s operating status. The size of the Video Memory cannot be set by the user. 1 GB = 1,000,000,000 bytes. Your operating system or some application software will report as fewer GB. A 16,777,216 color display is achieved by using the dithering function. Maximum resolution depends on the specifications of the external display. Display may be impossible using some connected external displays. 33 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 33 2011/05/26 11:04:00 Specifications *8 *9 *10 *11 *12 *13 *14 *15 *16 *17 *18 *19 *20 *21 *22 *23 *24 *25 *26 *27 *28 20-M-1-1 Measured at LCD brightness: 60 cd/m2 Varies depending on the usage conditions, or when an external device is attached. Varies depending on the usage conditions. Approx. 0.9 W when the battery pack is fully charged (or not being charged) and the computer is OFF. Even when the AC adaptor is not connected to the computer, power is consumed (Max. 0.2 W) simply by having the AC adaptor plugged into an AC outlet. Rated power consumption 23-E-1 Do not expose the skin to this product when using the product in a hot or cold environment. (èpage 10) When using in hot or cold environment, some peripherals may fail to work properly. Check the operation environment of the peripherals. Using this product continuously in a hot environment will shorten the product life. Avoid use in these types of environments. When using in low temperature environment, startup may become slow or battery operation time may become short. The computer consumes power when the hard disk is warming up during startup. Therefore, if you are using battery power and the remaining power is low, the computer may not start up. The downgrade service is available only for corporate users who fulfill certain conditions. When reinstalling Windows using the data of the recovery area on the hard disk, you can select the OS to be installed (either Windows 7 (32-bit) or Windows 7 (64-bit)). An OS that has been installed at the time of purchase or an OS that has been installed using the hard disk recovery function or the recovery disc can be supported. You need to install to use the feature. Concealed Mode may not work properly during battery recalibration. For information on Wireless Manager, refer to the “Supplementary Instructions for Wireless Manager mobile edition 5.5” by the following procedure.. Click (Start) and input “c:\util\wlprjct\Supplementary Instructions.pdf” in [Search programs and files] and press Enter . Click [start] - [Run] and input “c:\util\wlprjct\Supplementary Instructions.pdf” and click [OK]. Perform on the recovery partition. (If this software can not be performed on the recovery partition, perform from the recovery disc) It does not correspond to IEEE802.11a+b+g+n standards. Actual speeds may differ. Appendix Only for model with wireless LAN Only for model with Bluetooth Only for model with wireless WAN Only for model with TPM. For information on TPM, click (Start) and input “c:\util\drivers\tpm\README.pdf” in [Search programs and files] and press Enter , and refer to the Installation Manual of “Trusted Platform Module (TPM)”. click [start] - [Run] and input “c:\util\drivers\tpm\README.pdf”, and refer to the Installation Manual of “Trusted Platform Module (TPM)”. Only for model with ExpressCard slot Only for model with Smart Card slot SD Memory Cards that support high-speed transfer rates can be used. Windows ReadyBoost function is also supported. Operation has been tested and confirmed using Panasonic SD Memory Cards and SDHC Memory Cards with a capacity of up Panasonic SDXC Memory Card with a capacity of up to 64 GB. to 32 GB, and Operation on other SD equipment is not guaranteed. The theoretical value and actual speeds may differ. The transfer rate does not become higher even if you use a card that supports the higher transfer rate. The AC adaptor is compatible with power sources up to 240 V AC adaptor. The unit for North America (identified by the suffix ‘M’ on the model number) is supplied with a 125 V AC compatible AC cord. 34 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 34 2011/05/26 11:04:00 LIMITED WARRANTY For U.S.A. Panasonic Solutions Company - Worldwide Product Warranties Section 1: Limited Warranty - Hardware Panasonic Solutions Company (referred to as “Panasonic”) will repair the products listed below with new or rebuilt parts, free of charge in the U.S.A. or other Panasonic approved location for the period specified below from the date of original purchase in the event of a defect in materials or workmanship. These warranties are extended solely to the original purchaser. A purchase receipt or other proof of date of original purchase will be required before warranty performance is rendered. • • • • • • • • • • • • Laptop Computers – 3 Years PDRC - LCD and Keyboard Assemblies – 3 Years MDWD – Mobile Computer and Wireless Display Assemblies (CF-07/CF-08) - 3 Years Ultra-Mobile PC (CF-U1/CF-H1) – 3 Years Hand-held Computers (P1/P2) – 1 Year Arbitrator Video Camera – 1 Year Arbitrator Recorder Unit – 1 Year Arbitrator Remote Control Panel – 1 Year Arbitrator Wireless Receiver Unit – 1 Year Arbitrator P2 Card(s) (All Sizes) – 1 Year Arbitrator Wireless Microphone(s) / Transmitter – 90 Days Arbitrator System Component Interconnect Cables – 90 days Battery Warranty The battery supplied with the product is covered under the warranty for one (1) year from date of purchase, except as excluded in Section 3. Batteries purchased separately are covered under the warranty for one (1) year from the date of purchase. A battery furnished under the warranty is covered for the remaining period of the one year warranty on the original or purchased battery. Wireless Module Warranty Panasonic approved wireless modems installed in Panasonic brand computers and integrated by Panasonic or an Authorized Panasonic Wireless Integrator are covered under the warranty for the remaining warranty period of the computer in which the modem is installed. For computers with less than three (3) months remaining on the unit warranty, the wireless modem will be covered for a period of three (3) months from the date of installation of the modem, covering only modem replacement or modem installation related issues. All modems must be approved by the wireless carrier prior to use. Any use or attempted use of a wireless modem not approved and activated by the carrier for use on their network is strictly prohibited and is not sanctioned or warranted by Panasonic and may result in legal action. In addition, all modems must be approved by Panasonic as compatible with the computer hardware before installation or use. Panasonic’s sole responsibility for the warranty or technical support of the software required to install or operate the modem is defined in Section 2 (Limited Software Warranty). Any attempted software installation by anyone other than a Panasonic Authorized Wireless Integrator is not covered under warranty and may result in service charges to re-image or replace the hard drive. Installation or attempted installation by any party other than Panasonic or an Authorized Panasonic Wireless Integrator is strictly not covered under the warranty and may void the computer warranty if damage results. Options and Accessories warranties • • • • • • • • • • • • Appendix The below listed Panasonic brand or supplied options and accessories are covered under this limited warranty for the period specified from the date of purchase or as specifically stated: AC Adaptor / Power Cord – 3 Years Memory Card (Panasonic Brand) – 3 Years Car Mount Docking Station PCB or Complete Vehicle Docking Station – 3 Years Port Replicator / I-O Box / Device Cradle (like CF-08) – 3 Years Antenna Pass-through Cable – 3 Years Backlit or Full-sized keyboard - 3 Years or assumes warranty of the unit in which it is installed Integrated Panasonic supplied options and kits including, but not limited to Wireless WAN, Media Bay Drives (Floppy, CD/DVD, Combo), Camera, GPS, Bluetooth, Smartcard Reader, Magnetic Card Reader, Barcode Scanner and Fingerprint readers – 3 Years or assumes warranty period of the unit in which it is installed provided the integration was performed by Panasonic or an Authorized Options Integrator. Hard Drive (separately purchased) – 1 Year External USB Drives (CD / DVD / Floppy / Hard Drive) – 1 Year Optional Battery – 1 Year Battery Charger / Multi-Bay Battery Charger – 1 Year Digitizer pen or stylus – 90 Days (physical damage excluded) 35 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 35 2011/05/26 11:04:01 LIMITED WARRANTY Section 2 - Limited Warranty - Software Panasonic Solutions Company (referred to as “Panasonic”) warrants to you only that the disk(s) or other media on which the Programs are furnished will be free from defects in material and workmanship under normal use for a period of sixty (60) days from the date of delivery thereof to you, as evidenced by your purchase receipt. This is the only warranty Panasonic makes to you. Panasonic does not warrant that the functions contained in the Programs will meet your requirements or that the operation of the Programs will be uninterrupted or error free. Panasonic shall have no obligation for any defects in the disk(s) or other media on which the Programs are furnished resulting from your storage thereof, or for defects that have been caused by operation of the disk(s) or other media Panasonic’s entire liability and your exclusive remedy under this warranty shall be limited to the replacement, in the United States or other Panasonic designated location, of any defective disk or other media which is returned to Panasonic’s Authorized Service Center, together with a copy of the purchase receipt, within the aforesaid warranty period. The customer is responsible for ensuring that all data is backed up and made secure during normal use and before sending a unit for service. Section 3 - Limited Warranty Exclusions Specifically excluded from the warranty are: • All consumable items; such as screen protection films, logo badges, labels, cleaning cloths, carry cases, manuals, cables, straps, belts, holsters, tethers, and harnesses and any other options and accessories not listed above or covered under a separate warranty. • Failures related to the product operating system, hard drive image, software setup, software program, virus, other program(s) or file(s) on the hard drive or in any computer memory location. • Failures due to BIOS settings or changes, as well as any cosmetic or physical damage to the unit. • Any unit or device with a missing or altered model number or serial number label • Damage which occurs in shipment • Failures which are caused by products not supplied by Panasonic • Failures which result from alteration, accident, misuse, introduction of liquid or other foreign matter into the unit, abuse, neglect, installation, maladjustment of consumer controls, improper maintenance or modification, use not in accordance with product use instructions • Failures due to service by anyone other than a Panasonic Authorized Service Provider • Failures caused by improper integration by any company other than Panasonic or a Panasonic Authorized Integrator. • Damage, failure, or loss due to the unit being stolen, lost, misplaced, or used by anyone other than the original purchaser • Damage that is attributable to acts of God This warranty only covers failures due to defects in materials or workmanship which occur during normal use. THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*1. PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES. *1 AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and Class1 EFB Systems when used during critical phases of flight (e.g., during take-off and landing) and/or mounted on to the aircraft. Class1 EFB Systems and 2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets) No.36 Appendix Other Limits and Exclusions: There are no other express warranties except as listed above. PANASONIC SHALL NOT BE LIABLE FOR LOSS OF DATA OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. For technical support or to arrange for service on your Panasonic computer product, call our toll-free hotline at 1-800-LAPTOP5. DIAL TOLL FREE: 1-800-LAPTOP5 (1-800-527-8675) Web Site : www.panasonic.com/toughbook 36 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 36 2011/05/26 11:04:01 For Canada PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY Coverage – Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, this computer product (excluding software media), when purchased from PCI or from a PCI authorized reseller, to be free from defects in materials and workmanship under normal use, subject to the terms set forth below, during the period of warranty coverage specified. Scope of Coverage Period of Coverage • Laptop Computers (except Battery) and AC Adaptor Three (3) Years from Date of • Factory/PCI installed options including Wireless WAN, GPS, Original End User Customer Bluetooth, Finger print reader, Backlit keyboard, Memory Card Purchase and Media Bay Drives (Floppy, CD/DVD) • Mobile Wireless Display • PDRC – LCD and Keyboard Assemblies • Port Replicator • • • • • Hand-held Computers Battery Battery charger Auto Adaptor External USB Drives • Digitizer pen or stylus One (1) Year from Date of Original End User Customer Purchase Type of Failure Coverage Defective Materials or Workmanship Defective Materials or Workmanship Ninety (90) Days from Date of Defective Materials or WorkOriginal End User Customer manship Purchase • All consumable items including protection film, cleaning cloth, No Coverage carry case, tether and harness Remedy – In the event of a warranty claim, contact PCI’s representatives within the applicable warranty period, identifying the nature of the defect claimed, at 1-800-668-8386 between 9:00 A.M. and 5:00 P.M., Eastern Time Zone, Mon. – Fri. (excluding holidays) for instructions on how to obtain service. A purchase receipt or other proof of date of original purchase is required before warranty service is performed. Defective parts covered by this Limited Warranty will be repaired or replaced with new or comparable rebuilt parts on an exchange basis. Warranty replacement or repair is subject to the terms of this Limited Warranty for the balance of the original period of warranty coverage. No Coverage – This Limited Warranty does not cover products purchased outside Canada. Neither does it cover damage to, failure of, or defects in a product or accessory through mishandling, improper installation, abnormal use, misuse, neglect, accident, introduction of liquid or other foreign matter into the product, alteration or servicing by anyone not authorized by PCI, or act of God. THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*2. PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES. *2 AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and Class1 EFB Systems when used during critical phases of flight (e.g., during take-off and landing) and/or mounted on to the aircraft. Class1 EFB Systems and 2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets) No.36 IF YOU SHIP THE PRODUCT FOR WARRANTY SERVICE Carefully pack the product, preferably in the original carton. Include details of defect claimed and proof of date of original purchase. No liability is assumed for loss or damage to the product while in transit, if you chose your own transportation carrier. Appendix SOFTWARE MEDIA LIMITED WARRANTY Coverage – PCI warrants to you, the first end user customer, that the disk(s) or other media on which software program(s) is/are supplied will be free from defects in materials and workmanship under normal use in Canada for a period of sixty (60) days from date of receipt as evidenced by your purchase receipt for your Panasonic Computer product. THIS IS THE ONLY WARRANTY THAT PCI MAKES RESPECTING THE SOFTWARE MEDIA. PCI does not warrant the software. Please refer to the software licensor’s written warranty (accompanying the copy of the software) for any software warranty claim. Claim Procedure – In the event of a defect in material or workmanship in the media during the sixty (60) day warranty period, and you return it, transportation costs prepaid, to Panasonic Canada Inc., Computer Products Marketing, 5770 Ambler Drive, Mississauga, Ontario L4W 2T3, within the warranty period, together with a copy of your purchase receipt, and an explanation of the suspected defect, PCI will replace in Canada the defective disk(s) or other media. Remedy – PCI’s entire liability, and your only remedy for any breach of this software media warranty is limited to replacement of the media only. It does not cover any other damages, including, but not limited to, loss of use or profit loss, or special, indirect or consequential damages, or other claims, whether or not of similar character. No Coverage – This limited warranty does not apply if the disk(s) or other media has been used in other than a Panasonic product, or in environmental conditions other than those specified by PCI or the manufacturer, or if subjected to misuse, neglect, mishandling, modification or attempted modification of the program, or if damaged by accident or act of God. PCI is not responsible for damage to or loss of any program, data or removable storage media. GENERAL NO OTHER WARRANTIES – PCI DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE SOFTWARE, SOFTWARE MEDIA, COMPUTER PRODUCT, OPTIONS AND ACCESSORIES. NO LIABILITY FOR CONSEQUENTIAL DAMAGES – IN NO EVENT SHALL PCI BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES ARISING FROM ANY BREACH OF THE LIMITED WARRANTIES SET OUT IN THIS DOCUMENT, OR FROM THE USE OF THE COMPUTER PRODUCT, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, BUSINESS, PROFIT OR GOODWILL. IN ANY EVENT, PCI’S MAXIMUM LIABILITY FOR ANY BREACH SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE COMPUTER PRODUCT. NO ACTION, REGARDLESS OF ITS BASIS, MAY BE BEGUN AGAINST PCI MORE THAN TWO (2) YEARS AFTER THE CAUSE OF ACTION AROSE. Statutory Warranties – Some jurisdictions do not allow these limitations or exclusions, so they may not apply to you. 37 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 37 2011/05/26 11:04:01 GARANTIE LIMITÉE Pour le Canada GARANTIE LIMITÉE – ORDINATEURS ET PÉRIPHÉRIQUES PANASONIC Couverture – Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que ce produit informatique (à l’exclusion des supports des logiciels) est, au moment de sa vente par PCI ou d’un revendeur agréé par PCI, exempt de défauts de pièces et de fabrication dans les conditions normales d’utilisation, et ce, pendant la période de couverture de la garantie, sous réserve des modalités décrites ci-dessous. Éléments couverts Durée de couverture • Ordinateurs blocs-notes (sauf batteries) et adaptateur secteur Trois (3) ans à partir de la • Options installées en usine/par PCI incluant : WAN sans fil, date d’achat original. GPS, Bluetooth, lecteur d’empreintes digitales, clavier rétroéclairé, carte mémoire et lecteurs (disquettes, CD/DVD) • Écran mobile sans fil • Ensembles PDRC – ACL et clavier • Duplicateur de port • • • • • Ordinateurs de poche Batterie Chargeur de batterie Adaptateur pour voiture Périphériques USB Un (1) an à partir de la date . d’achat original. • Stylo pointeur standard ou pour numériseur graphique Type de couverture Défauts de pièces et de fabrication Défauts de pièces et de fabrication Quatre-vingt-dix (90) jours à Défauts de pièces et de fabricapartir de la date d’achat original. tion • Tous les articles consommables incluant les pellicules protectrices, Aucune couverture chiffons de nettoyage, étuis de transport, longes et sangles Recours – Pour obtenir des informations sur la marche à suivre dans le cas où une réclamation en vertu de la garantie deviendrait nécessaire, communiquez par téléphone avec un représentant de PCI au 1-800-668-8386, entre 9h00 et 17h00 (heure de l’Est) du lundi au vendredi (sauf les jours fériés), avant l’échéance de la garantie applicable, en prenant soin d’identifier la nature de la défaillance. . Un reçu ou toute autre pièce justificative de la date d’achat original sera exigé avant toute réparation. Toute pièce défectueuse couverte par la présente garantie limitée sera réparée ou remplacée par une pièce neuve ou remise à neuf. Le remplacement ou la réparation sera fait conformément aux modalités de la présente garantie limitée pendant la durée restante de la période originale de la garantie. Produits non couverts – La présente garantie limitée ne couvre pas les produits achetés à l’extérieur du Canada. Elle ne couvre pas non plus les dommages, la défaillance ou les défauts attribuables à une manutention inadéquate, une mauvaise installation, une utilisation anormale ou abusive, de la négligence, un accident, un déversement ou la pénétration d’un objet étranger, une modification, un cas fortuit ou une réparation effectuée par une personne non agréée par PCI. CE PRODUIT N’EST PAS DESTINÉ À ÊTRE UTILISÉ, EN TOUT OU EN PARTIE, COMME SYSTÈME/ÉQUIPEMENT NUCLÉAIRE, SYSTÈME/ ÉQUIPEMENT DE CONTRÔLE DU TRAFFIC AÉRIEN OU SYSTÈME/ÉQUIPEMENT DE POSTE DE PILOTAGE D’AVION*3. PANASONIC DÉCLINE TOUTE RESPONSABILITÉ CONCERNANT L’UTILISATION DE CE PRODUIT DANS LES CAS SUSMENTIONNÉS. *3 Les SYSTÈMES/ÉQUIPEMENTS DE POSTE DE PILOTAGE D’AVION sont dotés de systèmes OEPP (organiseur électronique de poste de pilotage) de classe 2 et de classe 1 utilisés pendant des phases critiques de vol (par exemple, pendant le décollage et l’atterrissage) et(ou) montés sur l’avion. Les systèmes OEPP de classe 1 et de classe 2 sont définis par le circulaire d’information FAA: AC (Advisory Circular) 120-76A ou le feuilet n° 36 JAA: JAA TGL (Temporary Guidance Leaflets) No 36. EXPÉDITION DU PRODUIT POUR SERVICE SOUS GARANTIE Emballez soigneusement le produit, de préférence dans son emballage d’origine. Joignez une description de la défaillance de même qu’une pièce justificative de la date d’achat. Panasonic Canada Inc. ne peut être tenue responsable pour tout dommage ou perte subi pendant le transport si vous avez choisi le transporteur. Appendix GARANTIE LIMITÉE – SUPPORTS DES LOGICIELS Couverture – Panasonic Canada Inc. (« PCI ») garantit à l’acheteur original que la ou les disquettes ou tout autre support sur lequel le ou les programmes sont fournis sont exempts de défauts de pièces et de fabrication dans des conditions normales d’utilisation au Canada, et ce, pour une période de soixante (60) jours suivant la date de réception indiquée sur la preuve d’achat. LA PRÉSENTE GARANTIE EST LA SEULE OFFERTE PAR PCI COUVRANT LES SUPPORTS DE LOGICIELS. PCI ne garantit pas les logiciels. Reportez-vous à la garantie écrite du concédant de licence d’utilisation du logiciel (qui accompagne la copie du logiciel) pour toute réclamation en vertu de la garantie. Réclamation – marche à suivre – Panasonic Canada Inc. remplacera toute disquette ou support défectueux si l’article en question est retourné, port payé, à son service de Marketing – produits informatiques, 5770 Ambler Drive, Mississauga (Ontario) L4W 2T3, dans les soixante (60) jours suivant la date d’achat original. Joignez à votre envoi une pièce justificative de votre achat et une description du problème. Recours – La responsabilité de PCI - et votre seul recours - dans le cas de toute défaillance couverte par la garantie sur ce support de logiciel est limitée au seul remplacement du support. Elle ne couvre aucun autre dommage, y compris, mais non exclusivement, la perte. d’usage ou de profits, ni aucun dommage spécial, indirect ou consécutif, ni aucune autre réclamation de nature similaire ou autre. Produits non couverts – La présente garantie limitée ne s’applique pas si la ou les disquettes ou autre support ont été utilisés dans un produit d’une marque autre que Panasonic ou dans des conditions environnementales autres que celles spécifiées par PCI ou le fabricant, ou soumis à une mauvaise utilisation, à la négligence, à une manutention inadéquate ou encore si le programme a été modifié ou subi une tentative de modification ou des dommages attribuables à un accident ou à un cas fortuit. De plus, PCI n’assume aucune responsabilité pour toute perte de, ou tout dommage à, un programme, des données ou un support de sauvegarde amovible. GÉNÉRALITÉS PCI NE RECONNAÎT AUCUNE AUTRE GARANTIE, EXPLICITE OU IMPLICITE, Y COMPRIS, MAIS NON EXCLUSIVEMENT, LES GARANTIES IMPLICITES DE VALEUR COMMERCIALE ET D’UTILITÉ À UNE FIN QUELCONQUE, À L’ÉGARD DU LOGICIEL, SUPPORTS DE LOGICIELS, PRODUITS INFORMATIQUES, PÉRIPHÉRIQUES ET ACCESSOIRES. SOUS AUCUNE CIRCONSTANCE PCI NE POURRA ÊTRE TENUE RESPONSABLE DES DOMMAGES SPÉCIAUX, INDIRECTS OU CONSÉCUTIFS ATTRIBUABLES À UN MANQUEMENT AUX GARANTIES LIMITÉES DÉCRITES DANS LE PRÉSENT DOCUMENT OU À L’UTILISATION DU PRODUIT INFORMATIQUE, Y COMPRIS, SANS RESTRICTION, LA PERTE DE DONNÉES, . D’AFFAIRES, D’ACHALANDAGE OU DE PROFIT. DANS TOUS LES CAS, LA RESPONSABILITÉ MAXIMALE DE PCI POUR TOUT MANQUEMENT NE POURRA EXCÉDER LE PRIX DE VENTE DU PRODUIT INFORMATIQUE. AUCUNE RÉCLAMATION, SANS ÉGARD À SES MOTIFS, NE POURRA ÊTRE FAITE AUPRÈS DE PCI PLUS DE DEUX (2) ANS APRÈS LES FAITS INVOQUÉS À LA BASE D’UNE TELLE RÉCLAMATION. Garantie statutaires – Certaines juridictions interdisent de telles limitations ou exclusions; aussi, pourraient-elles ne pas s’appliquer. 38 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 38 2011/05/26 11:04:01 MEMO 39 DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 39 2011/05/26 11:04:01 As an ENERGY STAR® Partner, Panasonic Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. By enabling available power management settings, Panasonic computers enter a low-power sleep mode after a period of inactivity, saving the user energy. To learn more about power management, please visit the web site: www.energystar.gov/index.cfm?c=power_mgt.pr_power_management Outline of the International ENERGY STAR® Office Equipment Program The international ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, displays, printers, facsimiles, and copiers. Their standards and logos are uniform among participating nations. For information about ENERGY STAR®, refer to the following web site: Web Site: www.energystar.gov 22-M-1 Panasonic Solutions Company 3 Panasonic Way, Panazip 2F-5, Secaucus, NJ 07094 © Panasonic Corporation 2011 Printed in Japan DFQW5522ZA_CF-19mk5_XP7_OI_M.indb 40 Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario L4W 2T3 HS0611-0 DFQW5522ZA 2011/05/26 11:04:01
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