Sivantos RIC001 Hearing Instrument User Manual UserManual
Sivantos GmbH Hearing Instrument UserManual
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Contents
- 1. UserManual
- 2. UserManual_Safety
UserManual
Pure 13 BT primax
User Guide | Maer
2
preliminary
Content
Welcome 4
Your hearing inruments 5
Inrument type 5
Getting to know your hearing inruments 5
Components and names 6
Controls 8
Settings 9
Batteries 10
Battery size and handling tips 10
Replacing batteries 11
Daily use 12
Turning on and o 12
Inserting and removing the hearing inruments 14
Adjuing the volume 18
Changing the hearing program 19
Further adjuments (optional) 19
Special liening situations 20
On the phone 20
Audio reaming and control with iPhone 21
Bluetooth o 21
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preliminary
Welcome
Thank you for choosing our hearing inruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you underand the advantages
and greater quality of life your hearing inruments oer.
To receive the mo benet from your hearing
inruments, it is recommended that you wear them every
day, all day. This will help you get adjued to them.
CAUTION
It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.
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preliminary
Your hearing inruments
This user guide describes optional features that
your hearing inruments may or may not have.
Ask your Hearing Care Professional to indicate the
features that are valid for your hearing inruments.
Inrument type
Your hearing inruments are a RIC (Receiver-in-Canal)
model. The receiver is placed within the ear canal and
connected to the inrument via a receiver cable. The
inruments are not intended for children under the age
of 3 years or persons with a developmental age of under
3 years.
Your hearing inruments support direct reaming
technology allowing for easy and seamless audio
reaming and data exchange with your iPhone*.
Getting to know your hearing inruments
It is recommended to familiarize yourself with your new
hearing inruments. With the inruments in your hand
try using the controls and note their location on the
inrument. This will make it easier for you to feel and
press the controls while wearing the hearing inruments.
* iPhone is a trademark of Apple Inc., regiered in the U.S. and other countries.
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preliminary
If you have problems pressing the controls of your
hearing inruments while wearing them, you can
use a remote control to control your inruments.
With a dedicated smartphone app you have even
more control options.
Components and names
➊
➌
➊ Ear piece
➋ Receiver
➌ Receiver cable
➍ Microphone openings
➎ Rocker switch (control)
➏ Battery compartment
(on/o switch)
➐ Side indicator
(red = right ear,
blue = left ear)
➑ Receiver connection
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preliminary
You can use the following andard ear pieces:
Standard ear pieces Size
Click Sleeve
(vented or closed)
Click Dome™ single
(open or closed)
Click Dome semi-open
Click Dome double
You can easily exchange the andard ear pieces.
Read more in section "Maintenance and care".
Cuom-made ear pieces
Cuom shell
Click Mold™
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preliminary
Controls
With the rocker switch you can, for
example, adju the volume or switch
hearing programs. Your Hearing Care
Professional has programmed your desired
functions to the rocker switch.
Rocker switch function L R
Press briefly:
Program up/down
Volume up/down
Tinnitus therapy signal level up/down
Transmitter mode on/o
Press for about 2 seconds:
Program up/down
Volume up/down
Tinnitus therapy signal level up/down
Transmitter mode on/o
Press for more than 3 seconds:
Standby/turn on
Bluetooth on/o
L = Left, R = Right
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preliminary
You can also use a remote control to change
hearing programs and adju the volume or your
hearing inruments. With our smartphone app you
have even more control options.
Settings
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
Power-on delay enables while-free insertion of
hearing inruments.
Read more in section "Turning on and o".
The tinnitus therapy feature generates a sound to
diract you from your tinnitus.
The e2e wireless functionality enables advanced
audiological features and remote control options.
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preliminary
Batteries
When the battery is low the sound becomes weaker
or you will hear an alert signal. The battery type will
determine how long you have to replace the battery.
Battery size and handling tips
Ask your Hearing Care Professional for recommended
batteries.
Battery size: 13
● Always use the correct battery size for your hearing
inruments.
● Remove the batteries if you intend not to use the
hearing inruments for several days.
● Always carry spare batteries.
● Remove empty batteries immediately and follow your
local recycling rules for battery disposal.
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preliminary
Replacing batteries
Removing the battery:
XOpen the battery compartment.
XUse the magnet ick to pull out the
battery. The magnet ick is available
as an accessory.
Inserting the battery:
XIf the battery has a protective lm, remove it
only when you are ready to use the battery.
XInsert the battery with the "+" symbol
facing up (refer to the picture).
XCarefully close the battery compartment. If you feel
resiance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.
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preliminary
Daily use
Turning on and o
You have the following options to turn your hearing
inruments on or o.
Via battery compartment:
XTurning on: Close the battery compartment.
The default volume and hearing program are set.
XTurning o: Open the battery compartment to the r
catch.
Via rocker switch:
XTurning on or o: Press and hold the rocker switch for
several seconds. Refer to section "Controls" for the
settings of the rocker switch.
After turning on, the previously used volume and
hearing program remain set.
When wearing the hearing inruments, an alert tone can
indicate when an inrument is being turned on or o.
When the power-on delay is activated, the hearing
inruments turn on after a delay of several seconds.
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preliminary
During this time you can insert the hearing inruments
into your ears without experiencing unpleasant feedback
whiling.
The "power-on delay" can be activated by your Hearing
Care Professional.
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preliminary
Inserting and removing the hearing inruments
Your hearing inruments have been ne-tuned for your
right and left ear. Colored markers indicate
the side:
● red marker = right ear
● blue marker = left ear
Inserting a hearing inrument:
XFor Click Sleeves, take care that the bend of the
Click Sleeve is in line with the bend of the receiver
cable.
Correct:
False:
15
preliminary
X
Hold the receiver cable at the bend closer to the
ear piece.
XCarefully push the ear piece in
the ear canal ➊.
XTwi it slightly until it sits well.
Open and close your mouth to
avoid accumulation of air in the
ear canal.
XLift the hearing inrument and
slide it over the top of your
ear ➋.
CAUTION
Risk of injury!
XInsert the ear piece carefully and not too deeply
into the ear.
● It may be helpful to insert the right hearing
inrument with the right hand and the left
hearing inrument with the left hand.
● If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.
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preliminary
The optional retention rand helps to securely retain the
ear piece in your ear. To position the retention rand:
XBend the retention rand and
position it carefully into the
bottom of the bowl of your ear
(refer to the picture).
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preliminary
Removing a hearing inrument:
XLift the hearing inrument and
slide it over the top of your
ear ➊.
XIf your hearing inrument is
equipped with a cuom shell
or a Click Mold, remove it by
pulling the small removal cord
toward the back of your head.
XFor all other ear pieces: Grip the receiver in the
ear canal with two ngers and pull it carefully out ➋.
Do not pull the receiver cable.
CAUTION
Risk of injury!
XIn very rare cases the ear piece could remain in
your ear when removing the hearing inrument.
If this happens, have the ear piece removed by
a medical professional.
Clean and dry your hearing inruments after usage.
Read more in section "Maintenance and care".
18
preliminary
Adjuing the volume
Your hearing inruments automatically adju the volume
to the liening situation.
XIf you prefer manual volume adjument, press the
rocker switch.
Refer to section "Controls" for the setting of the
rocker switch.
An optional signal tone can indicate the volume change.
Once the maximum or minimum volume has been
reached, you may hear an optional signal tone.
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preliminary
Changing the hearing program
Depending on the liening situation, your hearing
inruments automatically adju their sound.
Your hearing inruments may also have several hearing
programs which allow you to change the sound, if
needed. An optional signal tone can indicate the program
change.
XTo change the hearing program, press the
rocker switch.
Refer to section "Controls" for the setting of the
rocker switch. Refer to section "Settings" for a li of
your hearing programs.
Further adjuments (optional)
You can also use the hearing inrument controls to
change other features, for example, the level of the
tinnitus therapy signal.
Refer to section "Controls" for the setting of your controls.
20
preliminary
Special liening situations
On the phone
When you are on the phone, hold
the telephone receiver slightly above
your ear. The hearing inrument and
telephone receiver have to be aligned.
Turn the receiver slightly so that the ear is
not completely covered.
Telephone program
You may prefer a certain volume when using the phone.
Ask your Hearing Care Professional to congure a
telephone program.
XSwitch to the telephone program whenever you are on
the phone.
If a telephone program is congured for your hearing
inruments, it is lied in section "Settings".
21
preliminary
Audio reaming and control with iPhone
Your hearing inruments are Made for iPhone hearing
inruments. This means you can get phone calls and
lien to music from your iPhone directly into your
hearing inruments. And you can control your hearing
inruments with the myControl App.
For more information about compatible iOS devices,
pairing, audio reaming and other useful functions,
contact your Hearing Care Professional.
Bluetooth o
Your hearing inruments feature Bluetooth®* low
energy technology. In areas where the use of Bluetooth
technology is not allowed (e.g. on some airplanes),
you can turn Bluetooth o temporarily. The hearing
inruments ill work without Bluetooth, however, direct
audio reaming will not be possible.
XTo turn Bluetooth o or on, use the smartphone app or
use the controls of your hearing inruments.
Refer to section "Controls" for more information.
An optional alert tone can indicate when Bluetooth is
being turned on or o.
* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any
use of such marks the legal manufacturer of this product is under licenses. Other
trademarks and trade names are those of their respective owners.
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preliminary
Maintenance and care
To prevent damage it is important that you take care of
your hearing inruments and follow a few basic rules,
which will soon become a part of your daily routine.
Hearing inruments
Drying and orage
XDry your hearing inruments overnight.
XAsk your Hearing Care Professional for recommended
drying products.
XFor longer periods of non-use, ore your hearing
inruments with open battery compartment and
batteries removed in a drying syem to avoid the
adverse eects of moiure.
Cleaning
Your hearing inruments have a protective coating.
However, if not cleaned regularly you may damage the
hearing inruments or cause personal injury.
XClean your hearing inruments daily with a soft, dry
tissue.
XNever use running water or immerse the
devices in water.
XNever apply pressure while cleaning.
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preliminary
X
Ask your Hearing Care Professional for recommended
cleaning products, special care sets, or more
information on how to keep your hearing inruments
in good condition.
Ear pieces
Cleaning
Cerumen (ear wax) may accumulate on the ear pieces.
This may aect sound quality. Clean the ear pieces daily.
For all types of ear pieces:
XClean the
ear piece right
after removal
with a soft and
dry tissue.
This prevents
that cerumen
becomes dry
and hard.
For Click Domes or Click Sleeves:
XSqueeze the tip of the ear piece.
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preliminary
Exchanging
Exchange andard ear pieces approximately every
three months. Replace them sooner if you notice
cracks or other changes. The procedure for exchanging
andard ear pieces depends on the type of ear piece.
In section "Components and names", your Hearing Care
Professional has marked your type of ear piece.
Exchanging Click Domes
XTo remove the old Click Dome, use the removal tool
or follow the inructions on the packaging of the
Click Domes. Be careful not to pull the receiver cable.
The removal tool is available as an accessory.
XTake particular care that
the new Click Dome clicks
noticeable in place.
XCheck the rm t of the new
Click Dome.
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preliminary
Exchanging Click Sleeves
XGrip the Click Sleeve with your ngers and pull it o.
XTake particular care that
the new Click Sleeve clicks
noticeably in place.
click
Professional maintenance
Your Hearing Care Professional can perform a thorough
professional cleaning and maintenance.
Cuom-made ear pieces and wax lters should
be exchanged as needed by your Hearing Care
Professional.
Ask your Hearing Care Professional for your individual
recommendation of maintenance intervals and for
support.
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preliminary
Further information
Safety information
For more safety information, refer to the safety manual
supplied with the device.
Accessories
You can use a smartphone app for convenient remote
control of your hearing inruments. Additionally, you can
create personal settings, for example, deactivate signal
tones.
You can also use a remote control. Consult your Hearing
Care Professional for further information.
Symbols used in this document
Points out a situation that could lead to serious,
moderate, or minor injuries.
Indicates possible property damage.
Advice and tips on how to handle your device
better.
"Made for iPhone" means that an electronic
accessory has been designed to connect specically to
iPhone and has been certied by the developer to meet
27
preliminary
Apple performance andards. Apple is not responsible
for the operation of this device or its compliance with
safety and regulatory andards. Please note that the
use of this accessory with iPhone may aect wireless
performance.
Troubleshooting
Problem and possible solutions
Sound is weak.
● Increase the volume.
● Replace the empty battery.
● Clean or exchange the ear piece.
Hearing inrument emits whiling sounds.
● Reinsert the ear piece until it ts securely.
● Decrease the volume.
● Clean or exchange the ear piece.
Sound is diorted.
● Decrease the volume.
● Replace the empty battery.
● Clean or exchange the ear piece.
Hearing inrument emits signal tones.
● Replace the empty battery.
28
preliminary
Problem and possible solutions
Hearing inrument does not work.
● Turn the hearing inrument on.
● Gently close the battery compartment completely.
● Replace the empty battery.
● Make sure the battery is inserted correctly.
● Power-on delay is active. Wait several seconds
and check again.
Consult your Hearing Care Professional if you encounter
further problems.
Country-specic information
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Risk mitigations (for internal use only)
M18_1/2 | replace battery .........................................................11
M31_2/3, M48_2/3, M95-2/3 | not too deeply ...........................15
M31_3/3, M48_3/3, M89_2/2, M95_3/3 | remain in ear | HI ......17
M44_1/2 | sound is weak ..........................................................27
M44_2/2 | sound is diorted .....................................................27
M49 | ask HCP .........................................................................28
M103 | cleaning ........................................................................22
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preliminary
Service and warranty
Serial numbers Inrument Receiver unit
Left:
Right:
Service dates
1: 4:
2: 5:
3: 6:
Warranty
Date of purchase:
Warranty period in months:
Your Hearing Care Professional
www.signia-hearing.com
Document No. preliminary-99T##-#### ##
Order/Item No. ### ### ##
Master Rev01, 02.2017
© Signia GmbH, ##.2017
Legal Manufacturer
Signia GmbH
Henri-Dunant-Strasse 100
91058 Erlangen
Germany
Phone +49 9131 308 0
Manufactured by Signia GmbH
under Trademark License of Siemens AG.