Sonova USA MYLINKD Auditory Assistance Device User Manual User Guide Roger MyLink 92x125 GB indd

Phonak Inc Auditory Assistance Device User Guide Roger MyLink 92x125 GB indd

Contents

User Manual

www.phonak.com/roger
Manufacturer:
Phonak AG
Laubisrütistrasse 28
CH-8712 Stäfa
Switzerland
EU Representative:
Phonak GmbH
D-70736 Fellbach-Oeffingen
Germany
029-3166-02/V1.00/2013-02/A+W Printed in Switzerland © Phonak AG All rights reserved
User Guide
2
1. Welcome 5
2. Getting to know your Roger MyLink 6
2.1 Compatibility 7
2.2 Device description 7
2.3 Indicator light 9
3. Getting started 14
Step 1. Charge your Roger MyLink 14
Step 2. Detach the neckloop 16
Step 3. Hang Roger MyLink around the neck
and reattach the loop 16
Step 4. Switch Roger MyLink on 17
Step 5. Choose how to wear Roger MyLink 17
Step 6. Turn on your Roger microphone 18
Step 7. Switch your hearing aid(s) to the
T-Coil program 18
Step 8. Connect Roger MyLink to your
Roger microphone 18
Step 9. Adjust Roger MyLink’s volume 20
Contents
3
4. Using headphones 21
Step 1. Plug the headphones into
Roger MyLink’s headphone socket 21
Step 2. Turn Roger MyLink on 21
Step 3. Put the headphones on 22
5. More detailed information 23
6. Troubleshooting 24
7. Important information 26
7.1 Hazard warnings 26
7.2 Product safety information 28
7.3 Other important information 31
7.4 International use 32
8. Service and warranty 33
9. Information and explanation of symbols 35
5
1. Welcome
Congratulations on choosing Roger MyLink from Phonak.
Roger MyLink is an easy-to-use and affordable Roger
receiver suitable for use with any hearing aid featuring
a T-Coil (from Phonak or any other manufacturer). Roger
MyLink is compatible with most Roger microphones
from Phonak.
Your Roger MyLink is a Swiss premium-quality product
developed by Phonak, the world’s leading hearing
healthcare company.
Please read this User Guide thoroughly to benefit from
all the possibilities your Roger MyLink offers.
If you have any questions, please consult your hearing
care professional or local Phonak support center.
Phonak – life is on www.phonak.com
6
Your hearing system consists of three main elements:
Roger MyLink, your hearing aids and a Roger
microphone, such as Roger inspiro.
The Roger microphone transmits the speaker’s voice
wirelessly to your hearing aids via the Roger MyLink.
You only need to activate the T-Coil in your hearing
aid(s) to hear the speaker’s voice loud and clear in your
ear(s).
Hearing aid
Listener Speaker
2. Getting to know your Roger MyLink
Roger MyLink Roger microphone
such as Roger inspiro
7
2.1 Compatibility
Your hearing aids must feature a T-Coil to receive
speech signals from Roger MyLink. Please ask your
hearing care professional if you are unsure whether
or not your hearing aids have a T-Coil.
A compatible Roger microphone is also required to
pick up the voice of the speaker. In this User Guide,
Roger inspiro is used as an example.
2.2 Device description
a Fixed side of neckloop
b Detachable side of neckloop
c Green / orange status indicator
a bc
8
a Volume control
b On/off
a Charging socket
b Headphone socket
(2.5 mm)
2. Getting to know your Roger MyLink
a b
a b
9
a
b
c
d
e
f
2.3 Indicator light
Green light Orange light
a Battery almost exhausted
b Battery completely exhausted
c Charging
d Charging complete
e Volume control: minimum /maximum position
f Volume control: middle position
10
2. Getting to know your Roger MyLink
General
Switching Roger MyLink on
The green light is visible for 3 seconds
Battery status
a) 60 seconds
3 orange flashes (and 3 beeps), repeated every
60 seconds
b)
10 orange flashes (and 10 beeps)
11
Meaning
Roger MyLink has been
switched on and is
ready for use.
Battery is almost empty.
Battery is completely
exhausted. Roger MyLink
can no longer be used
without first being
charged. Roger MyLink
will automatically switch
off after ten flashes.
User action
Switch on the Roger
microphone and set the
hearing aids to the
T-Coil program.
Charge Roger MyLink as
soon as possible (within
an hour).*
Charge Roger MyLink
immediately (within an
hour). *
* We recommend you charge
Roger MyLink and your
microphone at the same time.
12
Charging
c)
Green double-flashes every 5 seconds
d)
The green light is constantly visible
Volume
e) One orange flash (and a double beep)
f) One green flash (and a single beep)
2. Getting to know your Roger MyLink
13
Meaning
Roger MyLink is connected
to the charger and is
being charged.
Roger MyLink’s battery is
fully charged.
The volume control is set to either maximum or
minimum position.
The volume control is in the middle position.
User action
Wait until battery is
charged. Charging a
completely exhausted
battery takes around two
hours. The battery will be
80% charged within one
hour.
Unplug the charger. The
green light will disappear,
meaning Roger MyLink is
ready for use.
14
3. Getting started
Step 1. Charge your Roger MyLink
Fully charge Roger MyLink and your Roger microphone
before using the system for the first time.
An empty Roger MyLink battery is:
J 80% charged after one hour
J 100% charged after two hours
Plug the charging unit into an easily accessible
power socket.
! Only use original Phonak charging units.
15
Plug the connector from the charger into the
Roger MyLink charging socket.
J Once fully charged, Roger MyLink can be used for
10 or more hours.
J Roger MyLink cannot be used when the charger is
still attached.
16
3. Getting started
Step 2. Detach the neckloop
Step 3. Hang Roger MyLink around the neck and
reattach the loop
17
Step 4. Switch Roger MyLink on
Step 5. Choose how to wear Roger MyLink
18
3. Getting started
Step 6. Turn on your Roger microphone
Step 7. Switch your hearing aids to the T-Coil program
I It may be necessary to contact your hearing care
professional to enable the T-Coil program in your
hearing aids.
Step 8. Connect Roger MyLink to your Roger microphone
Hold Roger MyLink within 10 cm / 4 inches of your
Roger microphone and press Connect on the Roger
microphone.
Connect
0-10 cm / 0-4 inches
19
I Step 8 is only required the first time you use
Roger MyLink. Roger MyLink will then remain
connected with your microphone even after
Roger MyLink has been rebooted.
Ready!
20
Step 9. Adjust Roger MyLink’s volume
Volume up Volume down
Short button press: The volume will increase / decrease
only slightly.
Long button press: The volume will continue to
increase / decreased until you stop pressing the button.
Once you have chosen your preferred volume, Roger
MyLink will automatically store this setting for next
time.
I If the wirelessly transmitted signal is not
strong enough, increase the volume setting on
Roger MyLink.
3. Getting started
21
People who do not wear hearing aids can use Roger
MyLink with headphones. To benefit from maximum
hearing comfort, we recommend using official
Roger MyLink headphones.
Step 1. Plug the headphones into
Roger MyLink’s headphone socket
Step 2. Turn Roger MyLink on
4. Using headphones
22
4. Using headphones
Step 3. Put the headphones on
J The neckloop is automatically switched off when
the headphones are attached (to save battery power).
J Use Roger MyLink’s volume control to increase
or decrease the volume of the transmitted signal
(see page 20).
23
Operating range: Up to 20 meters / 66 feet
Battery: Rechargeable Lithium-Polymer
accumulator
Power supply: 7.5 VDC / 250 mA
Wireless: 2.4 GHz
5. More detailed information
24
The following is a summary of frequently asked questions
about Roger MyLink and our answers to them.
Most probable cause
The green light is not visible when Roger MyLink is switched on
J Battery is completely
exhausted
I cannot hear sound from the Roger microphone
J One or all devices are
switched off
J The T-Coil is not activated
J Roger MyLink is not connected
to your Roger microphone
J The Roger microphone is muted
J Roger MyLink is out of range
of the Roger microphone
6. Troubleshooting
Solution
J Charge Roger MyLink
J Make sure all devices (Roger
MyLink, Roger microphone,
hearing aids) are turned on
and fully operational
J Switch your hearing aids to
the T-Coil program
J Connect Roger MyLink with
your Roger microphone by
pressing ‘Connect’ on your
microphone. Note that Roger
MyLink needs to be within
10cm/4 inches of your Roger
microphone
JUnmute the Roger microphone
(refer to its User Guide)
JMove closer to the Roger
microphone to move within
its operating range
25
The signal is interrupted during audio streaming
J Roger MyLink is too far away
from the Roger microphone
J Roger MyLink is shielded by an
obstacle (e.g. human body)
The sound of Roger MyLink is bad
J Electromagnetic fields from
other equipment may create
an audible hum through the
T-Coil of your hearing aids
JRoger microphone is not worn
correctly
The volume is too loud or too soft
J Volume is not correctly set
J Move closer to the Roger
microphone to move within
its operating range
JAdjust the device orientation
and make sure you are in
line of sight to the Roger
microphone
JMove away from electronic
equipment until the hum
stops
JMake sure the Roger
microphone is worn as
indicated in its User Guide
JAdjust the volume on Roger
MyLink until it suits your
preference
Most probable cause Solution
26
R Please read the information on the following pages
before using your Phonak Roger MyLink.
7.1 Hazard warnings
! Persons with pacemakers or other medical devices
should ALWAYS consult their physician, the
manufacturer of their device BEFORE using the
Roger MyLink. The use of Roger MyLink with a
pacemaker or other medical devices should ALWAYS
be in accordance with the safety recommendations
of the physician responsible for your pacemaker
or the pacemaker manufacturer.
! Keep this device out of reach of children under
3 years of age.
! Switch Roger MyLink off when you enter a room
with an activated loop system.
! Do not use water or fluids for cleaning. It is
recommended to use Phonak CleanLine products.
Your hearing care professional will be glad to
advise you.
7. Important information
27
! Opening the Roger MyLink might damage it. If
problems occur that cannot be resolved by following
the guidelines in the Troubleshooting section of this
User Guide, consult your hearing care professional.
! Your Roger MyLink should only be repaired by an
authorized service center. Changes or modifications
to this device that were not explicitly approved by
Phonak are not permitted.
! Please dispose of electrical components in
accordance with your local regulations.
! Do not use your Roger MyLink in areas where
electronic equipment is prohibited. If in doubt,
please ask the person in charge.
! Roger MyLink should not be used on aircrafts
unless specifically permitted by flight personnel.
! External devices should only be connected if they
have been tested in accordance with corresponding
IECXXXXX standards.
28
7. Important information
! Only use accessories that are approved by Phonak AG.
! When operating machinery, ensure that no parts of
your Roger MyLink can get caught in the machine.
! Do not charge Roger MyLink while it is on your body.
! Caution: electric shock. Do not insert plug alone
into electrical outlets.
7.2 Product safety information
I Protect the Roger MyLink from excessive moisture
(bathing, swimming), heat (radiator, car dashboard),
and direct contact with skin when sweating
(workout, fitness, sport).
I X-ray radiation, CT or MRI scans may destroy or
adversely affect the correct functioning of the
Roger MyLink.
29
I Protect the Roger MyLink from excessive shock and
vibration.
I Do not expose your Roger MyLink to temperatures
and humidity outside of the recommended conditions
stated in this User Guide.
I Do not use excessive force when connecting your
Roger MyLink to its different cables.
I Protect all openings (microphones, audio input and
charger) from dirt and debris.
I If the Roger MyLink has been dropped or damaged,
if it overheats during charging, has a damaged
cord or plug, or has been dropped into liquid, stop
using your Roger MyLink and contact your hearing
care professional.
I Never use a microwave or other heating devices to
dry the Roger MyLink.
30
7. Important information
I Clean the Roger MyLink using a damp cloth. Never
use household cleaning products (washing powder,
soap, etc.) or alcohol to clean the Roger MyLink.
I Only recharge your Roger MyLink using chargers
supplied by Phonak or by stabilized chargers
providing 5VDC and ≥500 mA.
I When the Roger MyLink is not in use, turn it off
and store it safely.
I The Roger MyLink has a built-in rechargeable battery.
This battery can be charged and discharged
hundreds of times but may eventually wear out. The
battery may then only be replaced by authorized
personnel.
31
7.3 Other important information
J High-powered electronic equipment, larger electronic
installations and metallic structures may impair and
significantly reduce the Roger MyLink’s operating
range.
J Roger MyLink collects and stores internal technical
data. This data may be read by a hearing care
professional in order to check the device, as well as to
help you use your device correctly.
J The digital signal sent from the Roger microphone
to a connected receiver cannot be overheard by
other devices which are not in the transmitter’s
network.
J Be aware that wireless transmission from transmitter
to receiver may be interrupted due to interference
or moving out of range, and that words which are
then spoken by the transmitter wearer may not be
heard by the receiver wearer.
32
7. Important information
J Avoid exposing the receiver to hair spray or other
cosmetic chemicals.
J The sensitivity of the hearing aid microphone may be
reduced by the use of your Roger MyLink and therefore
environmental awareness may be reduced.
7.4 International use
J The Roger MyLink is operating in the 2.4GHz ISM
Band, which is unlicensed and worldwide available.
33
8. Service and warranty
8.1 Local warranty
Please ask the hearing care professional, where you
purchased your Roger MyLink, about the terms of the
local warranty.
8.2 International warranty
Phonak offers a one year limited international warranty,
valid as of the date of purchase. This limited warranty
covers manufacturing and material defects. The warranty
is valid only if proof of purchase is shown.
The international warranty does not affect any legal
rights that you might have under applicable national
legislation governing sale of consumer goods.
34
Authorized hearing
care professional
(stamp/signature):
8.3 Warranty limitation
This warranty does not cover damage from improper
handling or care, exposure to chemicals, immersion in
water or undue stress. Damage caused by third parties
or non-authorized service centers renders the warranty
null and void. This warranty does not cover any
services performed by a hearing care professional in
his/her office.
Serial number:
Date of purchase:
8. Service and warranty
35
9. Information and explanation
of symbols
With the CE symbol, Phonak AG
confirms that this Phonak product
meets the requirements of the
Medical Devices Directive 93/42/EEC
as well as the R&TTE Directive
1999/5/EC on radio and
telecommunications equipment.
This symbol indicates that Roger
MyLink products meet the
requirements of a Type BF component
containing EN 60601-1.
This symbol indicates that it is
important for the user to read and
take into account the relevant
information in this user guide.
R
C
π
36
!This symbol indicates that it is
important for the user to pay
attention to the relevant warning
notices in these user guides.
Important information for handling
and product safety.
Australian EMC and Radiocom-
munications compliance label.
This device is designed such that
it functions without problems or
restrictions if used as intended,
unless otherwise noted in these user
guides.
0°C to +40° Celsius (+32° to +104°
Fahrenheit) and relative humidity
of <95% (non condensing).
Operating
conditions
I
E
9. Information and explanation of symbols
37
During transport or storage, the
temperature should not exceed the
limit values of –20° to +60° Celsius
(–4° to +140° Fahrenheit) and relative
humidity of 90% for a long period
of time. The air pressure between
500 hPa and 1100 hPa is appropriate.
Transport
and storage
conditions
38
T
The symbol with the crossed-out
garbage bin is to make you aware
that this device may not be thrown
away as normal household waste.
Please dispose of old or unused device,
at waste disposal sites intended for
electronic waste, or give your device
to your hearing care professional
for disposal. Proper disposal protects
the environment and health.
This product has an embedded, non-
replaceable battery. Do not attempt
to open the product or remove the
battery as this may cause injury and
damage the product.
Please contact the local recycling
facility for removal of the battery.

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