Sony A3880084 GSM 850/900/1800/1900 GPRS / EDGE / UMTS FDD1 / HSPA mobile phone with Bluetooth, FM receiver User Manual

Sony Mobile Communications Inc GSM 850/900/1800/1900 GPRS / EDGE / UMTS FDD1 / HSPA mobile phone with Bluetooth, FM receiver A7 42p last page indd

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08 user manual all parts

Sony EricssonZYLO™User guideImportant informationPlease read the Important information leaflet before youuse your mobile phone.Experience more. Discoverhow.Fill it with pop and let it rock. Share your life in pictures. Orwhy not go online for the latest updates? Your new phone isthe key to a wider world. And it's just around the corner.Get started with this User guide. And join us online to get thefull picture. Music, games, apps, updates, downloads,support and more. All in one place:www.sonyericsson.com/ZYLODon't forget to update your phone software. SeeUpdating your phone on page 29.User guide in the phoneAn extended User guide is available in your phone.To access the User guide in your phone•Select Menu > Settings > User help > User guide.2Phone overview1 Ear speaker 124536782 Screen3 Selection keys4 Call key5 Activity menu key6 Navigation key7 End key, On/off key8 C key (Clear)39 Camera lens910111210 Volume, digital zoom key11 Walkman™ key12 Speaker4Getting startedTo insert the SIM card121Remove the battery cover.2Slide the SIM card into its holder with the gold-colouredcontacts facing down.5To insert the battery211Insert the battery with the label side up and theconnectors facing each other.2Attach the battery cover.6Turning on the phoneTo turn on the phone1Press and hold down .2Enter your SIM card PIN (Personal Identification Number),if requested, and select OK.3Select a language.4Follow the instructions that appear.If you want to correct a mistake when you enter yourPIN, press .HelpIn addition to this User guide, Feature guides and moreinformation are available atwww.sonyericsson.com/support.There are also help functions in your phone. See thefollowing instructions on how to access them.7To enter numbers1When you enter text, press repeatedly until appears at the top of the screen.2To enter a number, press – .To enter a number from text input mode, you canpress and hold down – .To enter punctuation marks and symbols1When you enter text, press briefly.2Scroll to a symbol and select Insert.To select from the most commonly used punctuationmarks, you can also press .To enter text using Quick text input1Select, for example, Menu > Messaging > Write new >Message.2If is not displayed, press and hold down tochange to Quick text input.3Press each key only once, even if the letter you want isnot the first letter on the key. For example, to write theword “Jane”, press , , , . Write thewhole word before looking at the suggestions.4To view word suggestions, press or press thenavigation key downwards.5Press to accept a suggestion and add a space.To enter text using the multitap method1Select, for example, Menu > Messaging > Write new >Message.2If is displayed, press and hold down to changeto multitap text input.3Press – repeatedly until the desired letterappears.14To remove a memory card•Remove the battery cover and slide the memory card toremove it.Entering textYou can use multitap text input or Quick text input toenter text. The Quick text input method uses a dictionaryapplication in your phone.To change the writing language•When you enter text, press and hold down .To change the text input method•When you enter text, press and hold down .To shift between upper- and lower-case letters or numbers•When you enter text, press .13You can move content between a memory card and thephone memory.To insert a memory card•Remove the battery cover and insert the memory cardwith the gold-coloured contacts facing down.12To navigate the phone menus•Press the navigation key upwards, downwards, left orright to move through the menus.To end a function•Press .To return to standby•Press .To delete items•Press to delete items such as numbers, letters,pictures and sounds.Memory cardYou may have to purchase a memory card separately.Your phone supports a microSD™ memory card, addingmore storage space to your phone. This type of card canalso be used as a portable memory card with othercompatible devices.11To charge the battery121Connect the charger to the phone.2Remove the charger by tilting the plug upwards.The battery will start to discharge a little after it is fullycharged and then charges again after a certain time.This is to extend battery life and may result in thecharge status showing a level below 100 percent.9To view tips and tricks•Select Menu > Settings > User help > Tips andtricks.To view information about functions•Scroll to a function and select Info, if available. In somecases, Info appears under Options.To view the phone status•Press a volume key. Phone, memory and batteryinformation is shown.Supported services and featuresSome of the services and features described in thisUser guide are not supported by all networks and/orservice providers in all areas. Without limitation, thisapplies to the GSM International Emergency Number112. Please contact your network operator or serviceprovider to determine availability of any specificservice or feature and whether additional access orusage fees apply.Charging the batteryThe phone battery is partly charged when you buy it.8Maximising battery performance•Charge your phone often. The battery lasts longer if youcharge it frequently.•If you are in an area with no coverage, your phonerepeatedly scans for available networks. This consumespower. If you cannot move to an area with bettercoverage, turn off your phone temporarily.•Turn off 3G and Bluetooth™ wireless technology whenyou do not need these functions.•Do not cover the phone antenna when you are engagedin a call.Go to www.sonyericsson.com/support to learn moreabout how to maximise the battery performance.NavigationTo access the main menu•When Menu appears on the screen, press the centreselection key to select Menu.•If Menu does not appear on the screen, press , andthen press the centre selection key to select Menu.104Press to add a space.To add words to the phone dictionary1When you enter text using Quick text input, selectOptions > Spell word.2Write the word using multitap input and select Save.CallingYou need to turn on your phone and be within range of anetwork.Making and answering callsTo make a call1Enter a phone number (with international country codeand area code, if applicable).2Press .You can call numbers from your contacts and call list.To end a call•Press .To make international calls1Press and hold down until a “+” sign appears.2Enter the country code, area code (without the first zero)and phone number.3Press .To answer a call•Press .To reject a call•Press .15To change the ear speaker volume during a call•Press the volume keys up or down.To mute the microphone during a call1Press and hold down . appears.2Press and hold down again to resume.To turn on the loudspeaker during a call•Select Spkr on. appears.Do not hold the phone to your ear when using theloudspeaker. This could damage your hearing.Background musicYou can add background music to an ongoing call. Whenactivated, background music can be heard by allparticipants. When the microphone is muted, thebackground music continues to play.To start playing background music during a call•During the call, select Music.See To play music on page 18.To stop playing background music during a call•Press the centre selection key.To change the background music volume during a call•Press the volume key up or down.Only the music volume can be changed when themusic is playing.Emergency callsYour phone supports international emergency numbers, forexample, 112 or 911. You can normally use these numbers16to make emergency calls in any country, with or without theSIM card inserted, if you are within range of a network.In some countries, other emergency numbers may alsobe promoted. Your network operator may thereforehave saved additional local emergency numbers on theSIM card.To make an emergency call•Enter 112 (the international emergency number) andpress .To view your local emergency numbers1Select Menu > Contacts.2Scroll to New contact and select Options > Specialnumbers > Emergency numbers.Call listYou can view information about answered , dialled and missed or rejected calls.To call a number from the call list1Press and scroll to a tab.2Scroll to a name or a number and press .ContactsYou can save names, phone numbers and personalinformation in Contacts. Information can be saved in thephone memory or on the SIM card.You can synchronise your contacts using theSony Ericsson PC Suite.To add a phone contact1Select Menu > Contacts.2Scroll to New contact and select Add.173Enter the name and select OK.4Scroll to New number: and select Add.5Enter the number and select OK.6Select a number option.7Scroll between the tabs and add information to the fields.8Select Save.Calling contactsTo make a call using Smart search1Press – to enter a sequence of (at least two)digits. All entries that match the sequence of digits, orcorresponding letters, are shown in a list.2Scroll to a contact or a phone number and press .To turn on or off Smart search1Select Menu > Settings > Calls > Smart search.2Select an option.Walkman™You can listen to music, audio books and podcasts. Usethe Media Go™ application to transfer content to and fromyour phone. For more information, see Transferring contentto and from a computer on page 28.Walkman™ playerTo play music1Select Menu > Media > Music.2Browse by category using the navigation key.3Scroll to a title and select Play.18To stop playing music•Press the centre selection key.To move between tracks•Press the navigation key right or left.To minimise the player•Press .To return to the player•Press .Shake controlTo switch tracks1When music is playing, press and hold down andmove the phone to the right with a flick of your wrist to goto the next track.2To go to the previous track, use the same action to theleft.19To shuffle tracks•When music is playing, press and hold down andshake your phone.20To change the volume1When music is playing, hold the phone out in front of youfacing upwards.2Press and hold down and bend your arm upwardstowards you to increase the volume. To decrease thevolume, repeat the action in the opposite direction.Clear stereo and clear bassClear stereo and clear bass are turned on when you set theequaliser manually.To set the equaliser manually1Select Menu > Media > Music.2Browse by category using the navigation key.3Scroll to a title and select Play.4Select Options > Settings > Equaliser.5Make sure you are in Manual view. If you are not, selectManual.21April 22, 2010 16:38:13
6To scroll between the frequency bands, press thenavigation key right or left.7To change the value for a selected frequency band, pressthe navigation key upwards or downwards.8To go back to the player view, select Done.To turn on clear stereo and clear bass using equaliserpresets1When the phone is open, press .2Select Options > Settings > Equaliser.3Make sure you are in Preset view. If you are not, selectPreset.4To scroll between the presets, press the navigation keyright or left.5Select any of the presets, except Normal.EntertainmentPlayNow™ applicationWhen you open the PlayNow™ application, you enterPlayNow™, where you can download music, games,ringtones, themes and wallpapers. You can preview or listento content before you purchase and download it to yourphone. If you cannot use the PlayNow™ application, see Icannot use Internet-based services on page 34.This service is not available in all countries.For extended functionality, you can also access thePlayNow™ web shop on a computer fromwww.sonyericsson.com/playnow. For more information, goto www.sonyericsson.com/support to read thePlayNow™ Feature guide.22To use the PlayNow™ application1Select Menu > PlayNow™.2Scroll through PlayNow™ and follow the instructions topreview and purchase content.TrackID™ applicationTrackID™ technology is a music recognition service. Youcan search for the title, artist and album name of a track youhear playing through a loudspeaker or on the radio in yourphone. If you cannot use the TrackID™ application, see Icannot use Internet-based services on page 34.To search for track information•When you hear a track playing through a loudspeaker,select Menu > Entertainment > TrackID™ > Start.•When you hear a track playing on your phone radio, selectOptions > TrackID™ > TrackID™.For best results, use TrackID™ in a quiet area.RadioDo not use your phone as a radio in places where thisis prohibited.To turn on the radio1Connect a handsfree to the phone.2Select Menu > Radio.Saving channelsYou can save up to 20 preset channels.To save channels automatically•Select Options > Channels > Auto save.23To switch between saved channels•Press the navigation key upwards or downwards.You can also select a saved channel by pressing - .ImagingYou can take photos and record videos to view, save orsend. You can find saved photos and videos in Media andin File manager.Viewfinder and camera keys3 421 51 Indicates photo mode2 View photos and video clips243 Zoom in or out4 Activate the camera/Take photos/Record video clips5 Indicates video modeTo activate the camera•Select Menu > Camera.Using the still cameraTo take a photo1Activate the camera and press the navigation key to scrollto .2Press the centre selection key to take a photo. The photois saved automatically.3To take another photo, select Back to return to theviewfinder.To use zoom•Press the volume key.To adjust brightness•Press the navigation key left to decrease the brightness.Press the navigation key right to increase the brightness.The brightness level indicator appears on the left of thescreen.Using the video cameraTo record a video1Activate the camera and press the navigation key to scrollto .2Press the centre selection key to start recording.253To stop recording, press the centre selection key. Thevideo is saved automatically.4To return to the viewfinder and to record another video,press Back.Working with photosUse the Media Go™application to transfer content to andfrom your phone.Using photosYou can add a photo to a contact, use the photo duringphone startup, as a wallpaper in standby, or as a screensaver.To use photos1Select Menu > Media > Photo > Camera album.2Select a month.3Scroll to a photo and select View.4Select Options > Use as.5Select an option.Accessing videos in your phoneYou can browse and play videos using the video player fromMedia and File manager. You can find videos yourecorded using the camera under Camera album. You canaccess other videos from Videos.To play videos1Select Menu > Media > Video > Videos or Cameraalbum.2Scroll to a title and select Play.26Transferring and handlingcontentYou can transfer and handle content such as pictures andmusic.You are not allowed to exchange some copyright-protected material. identifies a protected item.Handling content in the phoneYou can use File manager in your phone, to handle contentsaved in the phone memory or on a memory card. Tabs andicons in File manager show where the content is saved. Ifthe memory is full, delete some content to create space.To select more than one item in a folder1Select Menu > Organiser > File manager.2Scroll to a folder and select Open.3Select Options > Mark > Mark several.4For each item you want to mark, scroll to the item andselect Mark.To move items between the phone memory and thememory card1Select Menu > Organiser > File manager.2Find an item and select Options > Manage file >Move.3Select Memory card or Phone.4Scroll to a folder and select Open.5Select Paste.27Transferring content to and from acomputerYou can use the Media Go™ application to transfer mediacontent between your phone and a computer. The MediaGo™ application is available for download through PCCompanion or from www.sonyericsson.com/support.Mac® compatible software is also available fordownload at www.sonyericsson.com/support.To transfer content using Media Go™1Connect your phone to a computer using a USB cablesupported by your phone.2Computer: When the Portable Device dialog boxappears, select Transfer to or from Device using MediaGo and click OK. The Media Go™ application opens.3Computer: Wait until your device appears in theLibrary navigation pane on the left of the Media Go™window. You can now select and transfer files betweenthe phone and computer.4Move files between your phone and the computer usingthe Media Go™ application.Backing up and restoringYou can back up and restore your contacts, calendar,tasks, notes and bookmarks using the Sony Ericsson PCSuite, which is available through PC Companion or fromwww.sonyericsson.com/support.28Insert correct SIM cardYour phone is set to work only with certain SIM cards.Check if you are using the correct operator SIM card.Incorrect PIN/Incorrect PIN2You have entered your PIN or PIN2 incorrectly.Enter the correct PIN or PIN2 and select OK.PIN blocked/PIN2 blockedYou have entered your PIN or PIN2 code incorrectly threetimes in a row.To unblock, see SIM protection on page 31.No netw. coverage•Your phone is in flight mode. See Flight mode onpage 32.•Your phone is not receiving any network signal, or thereceived signal is too weak. Contact your networkoperator and make sure that the network has coveragewhere you are.•The SIM card is not working properly. Insert your SIMcard in another phone. If this works, it is probably yourphone that is causing the problem. Please contact thenearest Sony Ericsson service location.Emergency calls onlyYou are within range of a network, but you are not allowedto use it. However, in an emergency, some networkoperators allow you to call the international emergencynumber 112. See Emergency calls on page 16.35I cannot use Internet-based servicesYour subscription does not include data capability. Settingsare missing or incorrect.You can download settings using the Settings downloador from www.sonyericsson.com/support.To download settings1Select Menu > Settings > User help > Settingsdownload.2Follow the instructions that appear.This feature might not be available in all markets.Contact your network operator or service provider formore information.I cannot synchronise or transfer content betweenmy phone and the computer, when using a USBcable.The software or the USB drivers have not been properlyinstalled. Go to www.sonyericsson.com/support to readdetailed installation instructions and troubleshootingsections.Error messagesInsert SIMThere is no SIM card in your phone or you may have insertedit incorrectly.See To insert the SIM card on page 5.The SIM card connectors need cleaning. If the card isdamaged, contact your network operator.34Common questionsI have problems with memory capacity or the phoneis working slowlyRestart your phone every day to free memory or do aMaster reset.Master resetIf you select Reset settings, the changes that you havemade to settings will be deleted.If you select Reset all, your settings and content, such ascontacts, messages, pictures, sounds and downloadedgames, will be deleted. You may also lose content that wasin the phone at purchase.To reset the phone1Select Menu > Settings > General > Master reset.2Select an option.3Follow the instructions that appear.I cannot charge the phone or battery capacity is lowThe charger is not properly connected or the batteryconnection is poor. Remove the battery and clean theconnectors.The battery is worn out and needs to be replaced. SeeCharging the battery on page 8.No battery icon appears when I start charging thephoneIt may take a few minutes before the battery icon appearson the screen.Some menu options appear in greyA service is not activated. Contact your network operator.33Flight modeIn Flight mode the network and radio transceivers areturned off to prevent disturbance to sensitive equipment.When the flight mode menu is activated you are asked toselect a mode the next time you turn on your phone:•Normal mode – full functionality•Flight mode – limited functionalityTo activate the flight mode menu•Select Menu > Settings > General > Flight mode >Continue > Show at startup.To select flight mode1When the flight mode menu is activated, turn off yourphone.2Turn on your phone and select Flight mode. appears.TroubleshootingSome problems can be fixed using Update Service. UsingUpdate Service on a regular basis will optimise the phone’sperformance. See Updating your phone on page 29.Some problems will require you to call your networkoperator.For more support go to www.sonyericsson.com/support.32Sending messagesYou can send messages from your phone. The maximumsize of a standard text message is 160 characters (includingspaces) if no other items are added to the message. If youenter more than 160 characters, a second message iscreated. Your messages are sent as one concatenatedmessage.To create and send a message1Select Menu > Messaging > Write new > Message.2Enter text. To add items to the message, press thenavigation key downwards, scroll by pressing thenavigation key left or right, and select an item.3Select Continue > Contacts look-up.4Select a recipient and select Send.If you send a message to a group, you may be chargedfor each member. Contact your service provider fordetails.InternetIf you cannot use the Internet, see I cannot use Internet-based services on page 34.To start browsing1Select Menu > Internet.2Enter a web address, a search phrase or the name of abookmark.3Scroll to an item in the list and select Go to or Search.To exit the browser1When you are browsing the web, select and then select.30You can also back up and restore contacts in your phoneby moving content between the memory card and thephone memory. .Back up your phone content regularly to make sureyou do not lose it.Updating your phoneYou can update your phone to the most recent software foroptimal performance and to get the latest enhancements.You need a USB cable and an Internet-connected PC.To learn how, go towww.sonyericsson.com/update.Remember to back up your phone content beforeupdating. See Backing up and restoring on page 28.Updating your phone using Sony EricssonPC SuiteYou can update your phone using a USB cable and SonyEricsson PC Suite. When the phone is connected, it willautomatically check for and notify you of new updates.MessagingTo view a message in the inbox1Select Menu > Messaging > Messages > Inbox.2Scroll to the message and select View.To call a number contained in a message•When you view the message, scroll to the phone numberand press .292Select Exit browser.PIN codesSIM protectionThis lock only protects your subscription. Your phone willwork with a new SIM card. If the lock is on, you have to entera PIN (Personal Identity Number).If you enter your PIN incorrectly three times in a row, the SIMcard is blocked and you need to enter your PUK (PersonalUnblocking Key). Your PIN and PUK are supplied by yournetwork operator.To unblock the SIM card1When PIN blocked appears, enter your PUK and selectOK.2Enter a new four-to-eight-digit PIN and select OK.3Re-enter the new PIN and select OK.To edit the PIN1Select Menu > Settings > General > PIN codes > SIMprotection > Change PIN.2Enter your PIN and select OK.3Enter a new four-to-eight-digit PIN and select OK.4Re-enter the new PIN and select OK.If Codes do not match appears, you entered the newPIN incorrectly. If Incorrect PIN appears, you enteredthe old PIN incorrectly.31Legal informationSony Ericsson W20/W20i Walkman™This User guide is published by Sony Ericsson Mobile CommunicationsAB or its local affiliated company, without any warranty. Improvementsand changes to this User guide necessitated by typographical errors,inaccuracies of current information, or improvements to programs and/or equipment, may be made by Sony Ericsson Mobile CommunicationsAB at any time and without notice. Such changes will, however, beincorporated into new editions of this User guide.All rights reserved.©Sony Ericsson Mobile Communications AB, 2010Publication number: 1237-2408.1Your mobile phone has the capability to download, store and forwardadditional content, e.g. ringtones. The use of such content may berestricted or prohibited by rights of third parties, including but not limitedto restriction under applicable copyright laws. You, and notSony Ericsson, are entirely responsible for additional content that youdownload to or forward from your mobile phone. Prior to your use of anyadditional content, please verify that your intended use is properlylicensed or is otherwise authorized. Sony Ericsson does not guaranteethe accuracy, integrity or quality of any additional content or any otherthird party content. Under no circumstances will Sony Ericsson be liablein any way for your improper use of additional content or other third partycontent.This User Guide may reference services or applications provided by thirdparties. Use of such programming or services may require separateregistration with the third party provider and may be subject to additionalterms of use. For applications accessed on or through a third-partywebsite, please review such website’s terms of use and applicableprivacy policy in advance. Sony Ericsson does not warrant or guarantythe availability or performance of any third-party websites or offeredservices.Bluetooth is a trademark or a registered trademark of Bluetooth SIG Inc.and any use of such mark by Sony Ericsson is under license.The Liquid Identity logo, ZYLO , PlayNow, SensMe and TrackID aretrademarks or registered trademarks of Sony Ericsson MobileCommunications AB.36Sony and "make.believe", Walkman and the Walkman log are trademarksor registered trademarks of Sony Corporation.Media Go is a trademark or registered trademark of Sony Media Softwareand Services.Skype is a trademark or a registered trademark of Skype Limited.microSD is a trademark or a registered trademark of SanDiskCorporation.Ericsson is a trademark or registered trademark of TelefonaktiebolagetLM Ericsson.Adobe Photoshop Album Starter Edition is a trademark or registeredtrademark of Adobe Systems Incorporated in the United States and/orother countries.Mac is a trademark of Apple Computer, Inc., registered in the U.S. andother countries.Microsoft, Windows, Outlook, Windows Vista, Windows Server,Exchange ActiveSync, and MSN are registered trademarks ortrademarks of Microsoft Corporation in the United States and/or othercountries.This product is protected by certain intellectual property rights ofMicrosoft. Use or distribution of such technology outside of this productis prohibited without a license from Microsoft.Other product and company names mentioned herein may be thetrademarks of their respective owners.Any rights not expressly granted herein are reserved.All illustrations are for illustration only and may not accurately depict theactual phone.37www.sonyericsson.comSony Ericsson Mobile Communications ABSE-221 88 Lund, Sweden1237-2408.1April 22, 2010 16:38:17
FCC StatementDeclaration of ConformitySony Ericsson W20 Walkman™UMTS HSPA 1 GSM GPRS/EDGE 850/900/1800/1900
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