Sundance Spas Portofino Series Users Manual 2004 Owner's

Portofino Series to the manual 11301bf2-8c24-44c3-bd9f-dcc64036f888

2015-02-02

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Portofino Series
Installation & Owner’s Manual

Attention New Spa Owner!
Congratulations on the purchase of your new Portofino spa! Listed below
are important maintenance recommendations you should observe on a
regular basis to protect your new investment.
Filter Maintenance
Your new spa is equipped with an advanced 2-stage water filtration
system that provides unsurpassed water quality! To ensure maximum water
quality at all times, you should clean and reuse the larger pleated filter cartridge every month. See page 17-18 for detailed filter cleaning/replacement instructions.
Water Maintenance
You will want to replace the spa’s water every 3 to 6 months. The frequency depends on a number of variables including the frequency of use, number of users, attention paid to water quality maintenance, etc. You will
know it is time for a change when you cannot control sudsing and/or you
can no longer get the normal feel or sparkle to the water, even though the
key water balance measurements are all within the proper parameters. See
page 22 for additional information.

Table of Contents
1.0
2.0

Important Spa Owner’s Information................................... 1
FCC Notice ............................................................................ 1

3.0
3.1

Important Safety Instructions ............................................. 2
General Electrical Safety Instructions .................................... 4

4.0
4.1
4.2

Choosing a Location ........................................................... 5
Outdoor Location ................................................................... 5
Indoor Location ...................................................................... 6

5.0

Power Supply Requirements .............................................. 6

6.0

Electrical Wiring Instructions ............................................. 8

7.0
7.1
7.2
7.3
7.4

Start-Up Instructions ........................................................... 9
Filling the Spa ........................................................................ 9
Safety Check........................................................................ 10
Initiating Water Circulation ................................................... 10
Adding Start-Up Chemicals ................................................. 10

8.0

Control Panel Functions ................................................... 11

9.0
9.1
9.2
9.3
9.4
9.5
9.6
9.7
9.8
9.9
9.10
9.11

Operating Instructions ...................................................... 12
Setting Water Temperature .................................................. 12
Pump Button ........................................................................ 12
Light Button .......................................................................... 12
Solo Massage Selector / Air Control Operation ................... 13
Metro Massage Selector / Air Control Operation ................. 13
Caprio Massage / Air Control Valve Operation .................... 14
Filtration Options .................................................................. 15
Standard Skimming/Heating Modes (F0-F3) ....................... 15
Economy Skimming/Heating Models (F4-F6) ...................... 15
Lock Modes (L1-L2) ............................................................. 15
Selecting the Skimming/Heating Mode ................................ 16

10.0
10.1
10.2
10.3
10.4

Care And Maintenance ...................................................... 17
Cleaning The Filter ............................................................... 17
Draining And Refilling ........................................................... 19
Cleaning The Spa Interior .................................................... 20
Cleaning The Pillows............................................................ 20

10.5
10.6
10.7
10.8
10.9
10.10
10.11

Maintaining The Cover ........................................................ 21
Maintaining The Wood Cabinet ........................................... 21
Maintaining The Synthetic Cabinet ..................................... 21
Winterizing The Spa ............................................................ 21
Maintaining Water Quality ................................................... 22
Controlling pH ..................................................................... 22
Sanitizing / Using Additives ................................................. 23

11.0
11.1
11.2
11.3
11.4
11.5
11.6
11.7
11.8

Error Conditions / Error Messages ................................. 24
Summer Logic ..................................................................... 24
Overheat Condition OH ....................................................... 24
Panel displays SN1 ............................................................. 24
Panel displays SN2 ............................................................. 25
Panel displays FL1 or FL2 .................................................. 25
Panel displays COL ............................................................ 25
Panel displays ICE .............................................................. 26
Panel displays - - - - ........................................................... 26

12.0
12.1
12.2
12.3
12.4
12.5

Troubleshooting Procedures ........................................... 26
No Components Operate (e.g. Pump, Light) ...................... 26
Pump Does Not Operate But Light Does ............................ 26
Poor Jet Action .................................................................... 27
Water is Too Hot .................................................................. 27
No Heat ............................................................................... 27

13.0
13.1
13.2
13.3

Spa Equipment Packs ...................................................... 28
Solo Equipment Pack ......................................................... 28
Metro Equipment Pack ....................................................... 28
Caprio Equipment Pack ...................................................... 29

14.0
14.1
14.2
14.3

Spa Overhead Views......................................................... 29
Solo Overhead View ........................................................... 29
Metro Overhead View ......................................................... 30
Caprio Overhead View ........................................................ 30

15.0
16.0

120/240 VAC 60 Hz Convertible Circuit Diagram ........... 31
230 VAC 50 Hz Dedicated Circuit Diagram ..................... 32

17.0
17.1
17.2
17.3

Specifications.................................................................... 33
Solo Specifications ............................................................. 33
Metro Specifications ........................................................... 35
Caprio Specifications .......................................................... 37

1.0 Important Spa Owner’s Information
Your Portofino spa is constructed of the highest standards and is
capable of providing many years of trouble-free use. However,
because heat retentive materials are utilized to insulate the spa for
efficient operation, an uncovered spa surface directly exposed to
sunlight and high temperatures for an extended period of time is
subject to permanent damage. Damage caused by exposing the
spa to this abuse is not covered by warranty. We recommend that
you always keep the spa full of water when it is exposed to direct
sunlight and that you keep the Sundance insulating cover in place at
all times when the spa is not in use. Read and carefully follow the
requirements for your spa’s support base. Refer to section 4.0-4.2
(page 5-6).
Sundance Spas Inc. constantly strives to offer the finest spas available, therefore modifications and enhancements may be made
which affect the specifications, illustrations and/or instructions
contained herein.

2.0 FCC Notice
This equipment has been tested and found to comply with
the limits for a Class B Digital Device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
1. Rearrange or relocate the receiving antenna;
2. Increase the separation between the equipment and receiver;
3. Connect the equipment into an outlet on a circuit different from
the circuit connected;
4. Consult the dealer or an experienced radio/TV technician for
help.
1

Changes or modifications not expressly approved by the party
responsible for FCC compliance could void the user’s authority to
operate this equipment.

3.0 Important Safety Instructions
When installing and using this equipment, basic safety
precautions should always be followed, including the
following:
1. READ AND FOLLOW ALL INSTRUCTIONS BEFORE OPERATING THE SPA!
2. DANGER - RISK OF ELECTRICAL SHOCK. Install spa at least
5 feet (1.5 m) from all metal surfaces. (A spa may be installed
within 5 feet (1.5 m) of metal surfaces, if in accordance with the
country electrical code).
3. DANGER - RISK OF ELECTRICAL SHOCK. Do not permit any
electric appliance such as a light, telephone, radio, or television
within 5 feet (1.5 m) of the spa.
4. INSTALLATION - The spa must be installed in such a manner
as to provide drainage of the compartment for electrical components.
5. CAUTION, 240 VAC POWERED SPAS - These spas must be
hard wired to your household electrical service box only. Do not
use an extension cord or any other disconnectable power cord.
The use of an extension cord or a disconnectable power cord is
highly dangerous and will void all warranties!
6. A wire connector marked ground “GRN” is provided within the
power box. Refer to section 6.0 (page 8). To reduce the risk of
electric shock, connect this terminal or connector to the grounding terminal of your electrical service or supply panel with a
continuous green insulating copper wire equivalent in size to the
circuit conductors supplying this equipment, but no smaller than
#8 AWG (8.4 mm2). In addition, a second wire connector is
provided for bonding to local ground points. To reduce the risk
of electrical shock, this connector should be bonded with a #8
AWG (8.4 mm2) copper wire to any metal ladders, water pipes,
or other metal within 5 feet (1.5 m) of the spa.
7. The electrical supply for this product must include a suitably
2

8.

9.
10.
11.

12.
13.
14.

15.

16.

17.

18.

19.

rated switch or circuit breaker to open all ungrounded supply
conductors to comply with the country electrical code.
Before entering a spa or hot tub the user should measure the
water temperature with an accurate thermometer since the
tolerance of the water temperature regulating device may vary
as much as ±5 °F (±3 °C).
Always enter and exit the spa slowly and cautiously. Wet
surfaces are slippery.
Do not use the spa alone.
WARNING - RISK OF CHILD DROWNING. Extreme caution
must be exercised to prevent unauthorized access by children.
To avoid accidents, ensure that children cannot use a spa or hot
tub unless they are supervised at all times.
DANGER - To reduce the risk of injury, do not remove any drain
suction gate or cover.
Never use the weir gate for sitting or resting your feet. It is
designed to float freely.
The water in the spa or hot tub should never exceed 104 °F (40
°C). Water temperatures between 100 °F (38 °C) and 104 °F
(40 °C) are considered safe for a healthy adult. Lower water
temperatures are recommended for extended use (exceeding
10-15 minutes) and for young children.
Since excessive water temperatures have potential for causing
fetal damage during the early months of pregnancy, pregnant or
potentially pregnant women should limit spa or hot tub water
temperatures to 100 °F (38 °C).
The use of alcohol, drugs, or medication before or during spa or
hot tub use may lead to unconsciousness with the possibility of
drowning.
Persons suffering from obesity or with a medical history of heart
disease, low or high blood pressure, circulatory system problems, or diabetes should consult a physician before using a spa
or hot tub.
Persons using medication should consult a physician before
using a spa or hot tub since some medications may induce
drowsiness while other medications may affect heart rate, blood
pressure, and circulation.
Long exposures in the spa may result in nausea, dizziness, or
fainting. Observe a reasonable time limit, leave the spa, then
shower, cool down, and if you wish, return for another brief stay.
3

20. Excessive temperatures may cause hyperthermia. Symptoms
and first aid information are as follows:
• HEAT STROKE: The most susceptible people are the very
young and elderly, alcoholics, and most people under the influence of drugs, medication and alcohol.
• SYMPTOMS: Hyperthermia causes loss of salt, sweating,
dizziness, headache, dryness of mouth and nausea, faintness
and/or unconsciousness, convulsions, flushed appearance of
skin, and rapid pulse and/or weak, shallow breathing.
• TREATMENT: Place the victim on his back, head slightly elevated. Apply wet cloths or ice packs to the head, wrap the body
in a sheet, pouring on a small amount of water. Follow with a
cool shower or bath. Get medical attention as soon as possible.
21. It is recommended that the following emergency telephone
numbers be listed at the nearest telephone: physician, hospital,
ambulance and police.
22. Save these instructions!

3.1 General Electrical Safety Instructions
Your new Portofino spa is equipped with the “state-of-the-art” LX-10
equipment system. It contains the most advanced safety and
self-protective equipment in the industry. Nonetheless, this spa
must be installed properly to insure dependable usage. Please
contact your dealer if you have any questions regarding your installation. In the event they are unable to answer your questions, direct
your inquiries to Sundance Spas Inc. Please refer to the back of this
manual for our address.
Proper grounding is extremely important. Portofino spas are
equipped with a current collector system. A pressure-type wire
connector is provided outside the control box, located behind the
equipment door to permit connection of a bonding wire between this
point and any ground metal equipment, metal water pipe or conduit
within 5 feet (1.5 m) of the spa, or copper clad grounding rod buried
within 5 feet (1.5 m) of the spa. The bonding wire must be at least
#8 AWG (8.4 mm2) solid copper wire. This is a very important safety
assurance feature. Before installing this spa, check with the local
electrical authority to insure the installation conforms to local country/area state codes.
4

4.0 Choosing a Location
IMPORTANT: Because of the combined weight of the spa,
water, and users, it is extremely important that the base
upon which the spa rests be smooth, flat, level and capable
of uniformly supporting this weight without shifting or settling for the
entire time the spa is in place. If the spa is placed on a surface
which does not meet these requirements, damage to the skirt and/or
the spa shell may result. Damage caused by improper support is
not covered under the manufacturer’s warranty. It is the responsibility of the spa owner to assure the integrity of the support at all times.
We recommend a poured, reinforced concrete slab with a minimum
thickness of 4 inches (10 cm). Wood decking is also acceptable,
provided it is constructed so that it meets the requirements outlined
above. The spa must be installed in such a manner as to provide
drainage away from the spa. Placing the spa in a depression
without provisions for proper drainage could allow rain, overflow and
other casual water to flood the equipment and create a wet condition
in which it would sit.
For spas which will be recessed into a floor or deck, install so as to
permit access to the equipment, either from above or below, for
servicing. Make certain that there are no obstructions that would
prevent removal of the cabinet side panels, especially on the side
with the equipment pack. Make sure provisions are made for draining the spa.

4.1 Outdoor Location
In selecting the ideal outdoor location for your spa, we suggest that
you take into consideration:
1. The proximity to changing area and shelter around spa (especially in colder weather).
2. The pathway to and from your spa (this should be free of debris
so that dirt and leaves are not easily tracked into the spa).
3. Closeness to trees and shrubbery (remember that leaves and
birds could create extra work in keeping the spa clean).
4. A sheltered environment (less wind and weather exposure can
result in lowered operation and maintenance costs).
5. The overall enhancement of your environment.
6. It is preferable not to place the spa under a gutter-less roof
overhang since runoff water will shorten the life expectancy of
the spa cover.
5

4.2 Indoor Location
For indoor installations, be certain to make provisions for proper
ventilation. When the spa is in use, considerable amounts of moisture will escape. This can damage various surfaces over time. A
dehumidifier can help control the moisture in the room. If you have
any questions regarding the placement or installation of your spa,
consult your authorized Portofino dealer.
120/240 Volt Convertible Models
A spa connected to a 120 VAC electrical service must be located
close enough to a grounded, grounding-type electrical outlet so that
the included power cord can be plugged directly into it. DO NOT
USE AN EXTENSION CORD as this could cause damage to the
spa’s equipment due to insufficient voltage. The power supplied to
this spa must be a dedicated circuit with no other appliances or
lights sharing the power provided by the circuit.

5.0 Power Supply Requirements
All US/Canada 120/240 VAC Convertible Models (60 Hz)

Voltage:
Frequency:
Current Draw:
# of Wires
Circuit Breaker

120 VAC/
15 A*
120 VAC
60 Hz
12 A
3 (15 A cord/GFCI)
15 A, 1-Pole

240 VAC/
30 A*
240 VAC
60 Hz
21 A
4
30 A, 2-Pole

240 VAC/
40 A**
240 VAC
60 Hz
30 A
4
40 A, 2-Pole

For 240 VAC Heater Operation: Move the red wire on the main terminal
strip (TB1) from position #1 to position #3. Make certain wires are connected exactly as shown in figure-H (page 8) before applying power.
Failure to do so will result in damage to the circuit board and/or related
components and void the manufacturer’s warranty.
* In the 15 A / 30 A configuration, the heater will not operate at the
same time as the high-speed jets pump. The factory setting is
120 VAC/15 A.
** If the spa is to be operated on 40 A service, remove the jumper JP1
#1&2 on the circuit board to allow the heater to operate at the same
time as the high-speed jets pump (see page 31).

6

All Export 230-240 VAC Models (50 / 60 Hz)

Voltage:
Frequency:
Current Draw:
# of Wires:
Circuit Breaker:

230VAC/
20 A*
230 VAC
50 / 60Hz
13A
3
20 A

230VAC/
30 A**
230 VAC
50 / 60Hz
19A
3
30 A

*

In the 20 A configuration, the heater will not operate at the same
time as the main jets pump. This is the factory setting.
** In the 30 A configuration, the heater will operate at the same time as
the main jets pump.
Important Information: The Portofino series spa can be adapted to use
higher amperage circuits when available. Please contact your dealer for
details. The electrical supply for this product must comply with local
electrical regulations.

7

6.0 Electrical Wiring Instructions
Important Notice: The electrical supply to this product
must be installed by a qualified, licensed electrician to
comply with all regulations and standards specified by the
electrical authority in your state or country.
1. A 240 VAC powered spa must be permanently connected (hardwired) to the power supply. No plug-in connections or extension
cords are to be used in conjunction with the operation of this spa.
Supplying power to the spa which is not in accordance with these
instructions will void both the independent listing and the
manufacturer’s warranty.
2. The power supplied to this spa must be a dedicated circuit with
no other appliances or lights sharing the power provided by the
circuit.
3. To gain access to the spa’s power terminal strip, remove the
spa’s cabinet panel on the light side of the spa. Then remove the
faceplate from the load box. Refer to sections 13.1-13.3 (page
28-29) for your specific spas load box location.
4. Locate the hole in the cabinet (above the pan) and feed the wires
through (Solo spa only).
5. Connect the wires to main terminal block TB1. Refer to figures
G-I for your specific spas terminal block configuration. Tighten
securely! All wires must be hooked up or damage could result.
6. The electrical supply for this product must include an electrical
installation and circuit breaker that complies with local electrical
regulations.
7. A suitably rated GFCI or RCD must be installed at the power
supply in the house electrical box.
8. Reinstall the face plate and the cabinet panel.

Power In

WHT

WHT
1

RED

BLK

BLK

2
3

TB1
WHT
1

WHT

BLK

BLK

BLK

BLK

to Circuit
Board

GRN

All US/Canada Convertible Models:
120 VAC, 3-Wire Connection (60 Hz)

8

fig. H

Power In

TB1

fig. G

2
RED
3

RED

to Circuit
Board

GRN

All US/Canada Convertible Models:
120/240 VAC, 4-Wire Connection (60 Hz)

fig. I

TB1

BLUE
BLUE

1

BROWN

Power In

BROWN
2

to Circuit
Board
GRN

All Export Models:
230-240 VAC, 3-Wire (50/60 Hz)

7.0 Start-Up Instructions
Congratulations! You are now all set to get your new spa ready to
use. Simply follow this step-by-step procedure and, before long, you
will be enjoying your first glorious experience in your Portofino spa.
For best results, read each step in its entirety before proceeding
with that step. During power-up, the control panel will display a
series of start-up displays. Refer to section 9.0 (page 12) for
additional information.

7.1 Filling the Spa
Clear all debris from the spa. Although the spa shell has been
polished at the factory, you may want to treat it with a specially
formulated spa cleaner. For more information, consult your dealer
prior to filling it. Only spas with a smooth acrylic surface require
waxing. It is not necessary to wax spas with the textured Quarite™
surface.
Remove the filter cover, then remove the filter cartridge as outlined
in section 10.1 (Page 17-18). Place the end of your garden hose into
the filter compartment, then fill spa. For Solo models only - fill the
spa with water from a garden hose until the water level is just below
the neck jets. Refer to section 14.1 (page 29). For Metro and
Caprio models, fill until water level is halfway up the filter skimmer.
Refer to sections 14.2-14.3 (page 30). Do not overfill. Never fill
with water from a water softener. If your water is extremely “hard”, it
is preferable to fill half way with hard water and the rest of the way
with softened water. Or, you may fill entirely with hard water if you
use a special water additive available from your Portofino dealer.
9

Always refill with garden hose in filter compartment. This helps to
purge trapped air from pump intakes. Failure to do so may cause
air to be trapped in either pump 1 or the circulation pump’s intake
(air lock), preventing either pump from circulating water. After filling,
make sure the filter is installed properly before applying power to the
spa. Refer to section 10.1 (Page 17-18) “Cleaning the Filter” for
specific cleaning and installation instructions.
Solo Models Only - For installations that do not incorporate permanent drain plumbing, we recommend that you seal off the overflow
plumbing by removing the s/s overflow fitting and install the provided
plug and O-ring. Refer to section 13.1 (page 28). This option stops
the water from entering the overflow pipe, and prevents it from
stagnating between draining periods.

7.2 Safety Check
Open the cabinet access panel and check the pump unions to make
sure they are hand tight. Refer to sections 13.1-13.3 (page 28-29).
Loosening can occur during shipping and handling. Solo models
only - turn the drain valve off. Refer to section 13.1 (page 28).

7.3 Initiating Water Circulation
Depress the JETS button on the control panel. This
causes the pump to activate water flow to the jets. If
the pump is properly primed, you should be able to feel
a steady flow of water through at least some of the jets.
After draining and refilling the spa, it is possible that the pump does
not prime adequately. Trapped air in the plumbing system can be
the reason for loss of prime. In this case, turn off power to the spa
and loosen the cap of the Massage Selector and carefully let
trapped air escape from the plumbing. Refer to section 14.1-14.3
(page 29-30). Screw the massage selector cap shut and make sure
it is tight before turning power on and starting the pump.

7.4 Adding Start-Up Chemicals
Add the spa water chemicals as recommended by your Portofino
dealer. Refer to section 10.9 (page 22) “Maintaining the Water
Quality” for general guidance.

10

8.0 Control Panel Functions
Panel Functions:
A. Heat Indicator: lit when
heater is on.
B. Warmer Button:
increases water
temperature setpoint.
C. Cooler Button:
decreases water
temperature setpoint.

A

D

B

E

C

F

*Display shown for example purposes only,
actual water temperature display will vary.

D. LED Display: can display current water temperature (default
display*), water temperature setpoint, selected filtration mode,
and error messages.
E. Light Button: turns underwater light on and off.
F.

Jets Button: turns jets on and off. Press once for low speed;
press a second time for high speed; press a third time to turn
off.

Operation Details:
• Temperature Adjustment: 65 to 104 °F (18 to 40 °C). Software
default setting is 100 °F (38 °C).
• Underwater Light Operation: light runs for 1 hour then shuts off for
increased bulb life.
• JETS button Operation: jets run for 20 minutes after activated
then turn off automatically to conserve energy. Simply press
JETS button to continue operation for an additional 20 minutes.

11

9.0 Operating Instructions

Startup
Sequence

The spa control system has automatic functions that
operate upon start-up and normal operation to
1.
protect the system. Upon power up, the readout
displays the following information:
2.
1. Control displays current software release
3.
(e.g. 3.54), then;
2. Control panel displays “888” and all indicator
LEDs are lit, permitting visual inspection of all
display segments and indicator lights for proper operation.
3. After the initial start-up sequence ends actual water temperature
is displayed. If water temperature at this time is less then the
factory default temperature setting of 100 °F (38 °C), the
circulation pump and heater will turn on and run until the water
temperature rises to the factory default temperature setting.
Then the heater turns off and the circulation pump remains on for
24-hour operation. Note: it is common for the heater to turn on
after the spa is first filled because tap water is often very cold.

9.1 Setting Water Temperature
The spa’s thermostat provides optimum control of water
temperature. The temperature setpoint (set temperature)
can be adjusted from 65 °F to 104 °F (18 °C to 40 °C).
To raise the set temperature, press the WARMER
arrow button. To lower the set temperature, press the
COOLER
arrow button. Note: The first press of either WARMER
or COOLER
button displays the set temperature.

9.2 Pump Button
The JETS button activates the functions of the pump.
The first press activates low speed, the second press
activates high speed, and the third press shuts the pump
off. The pump has a twenty-minute default when
manually activated.

9.3 Light Button
The LIGHT button activates the spa light when pressed.

12

9.4 Solo Massage Selector / Air Control Operation
Air Controls
Functions:
Air Controls A-C
Open An Air
Venturi to
Specified Jets:
A = Jets A
B = Jets B
C = Jet Group C

A
A
A

A

B

B

Massage Selector
Functions:
Z Diverts Water
Flow Between Jet
Group C and Jets
A&B

C

B

Z
B
C

9.5 Metro Massage Selector / Air Control Operation
A

Air Controls
Functions:
Air Controls A&B
Open An Air
Venturi to
Specified Jets:
A

A = Jets A
B = Jets B

B

B

B

A
Massage Selector
Functions:
Z Diverts Water
Flow Between
Jet Group A and
Jets B

Z

B

A

13

9.6 Caprio Massager / Air Control Valve Operation
Air Controls Functions:
Air Controls A-C Open An
Air Venturi to Specified
Jets:

Massage Selector Functions:
Z Diverts Water Flow Between Jet Group
A and Jets D.

A = Jet Group A
B = Jet Group B
C = Jet Group C

Jet Groups B & C Are Always On. However,
The Jet Faces of These Jets Can be
Adjusted to Personal Preference Levels.
A

B

D
B

A

Z

D

C
D

C

14

9.7 Filtration Options
Your new spa includes a 24-hour circulation pump which filters the
water continuously while using less energy than a common 100 watt
light bulb! The circulation pump draws water through the short side
of the double-ended filter cartridge and effectively removes small
debris in your spa. Note: the 24-hour circulation pump system also
supplies heated water to the spa when the heater turns on. This
features cannot be altered or disabled.
The control system activates a programmable “standard” or
“economy” skimming/heating cycle to remove larger debris missed
by the 24-hour circulation pump filtration system. These cycles
utilize pump#1 and the larger filter cartridge end to quickly clear
“skim” the water of large debris and minimize their “bathtub ring”
effect. Apart from their skimming benefit, each mode also effects
the operation of your spa’s heater. Refer to sections 9.8 and 9.9
below for additional information.

9.8 Standard Skimming/Heating Modes (F0 - F3)
Standard skimming/heating modes are typically selected by customers in cold climates where heatup times are extended due to lower
ambient temperatures. In these modes, the water temperature is
regulated by the set temperature, 24-hour circulation pump, and
heater which turns on as needed. After the programmed set temperature is reached, the heater turns off and the circulation pump
continues to operate 24-hours to filter and clean your spa.

9.9 Economy Skimming/Heating Modes (F4 - F6)
Economy skimming/heating modes are typically selected by customers in warm climates where heatup times are minimized due to
higher ambient temperatures. In these modes, the water temperature is regulated by the set temperature, 24-hour circulation pump,
and heater only while a programmed filter cycle is running (unless in
summer logic; see section 11.1, page 24). Note: these modes
consume far less energy than standard modes F0-F3 outlined
above.

9.10 Lock Modes (L1 - L2)
These modes are designed for use during spa service or to prevent
unauthorized use.
15

9.11 Selecting The Skimming/Heating Mode
Press and hold both control panel WARMER and COOLER
buttons at the same time, then release. Then press either WARMER
or COOLER button to select skimming/heater mode F0-F6 or
lock modes L1-L2 below:
Standard Skimming/Heating Modes
F0
5 minutes of skimming per day (one 5 minute
“Blow-Out” cycle every 24 hours to purge all
plumbing lines)
F1
1 hour of skimming per day (one 30-minute
cycle every 12 hours); this is the factory default
setting.
F2
1.5 hours of skimming per day (one 30-minute
cycle every 8 hours)
F3
2 hours of skimming per day (one 30-minute
cycle every 6 hours)

Economy Skimming/Heating Modes
F4
1 hour of skimming/heating per day (one
30-minute cycle every twelve hours)
F5
1.5 hours of skimming/heating per day (one
30-minute cycle every eight hours)
F6
2 hours of skimming/heating per day (one
30-minute cycle every six hours)
Lock Modes
L1
Lock Out (disables all spa functions to permit
filter cleaning)
L2
Lock Mode (disables the jets and light buttons to
prevent unauthorized use of spa.) Skimming/
heating cycle will continue to operate as
programmed in this mode. The temperature
display flashes when this function is enabled.
Example: the “F3” skimming/heating cycle was
enabled prior to choosing lock mode. The spa
continues to perform the “F3” cycle until lock
mode is canceled, allowing another cycle to be
selected.
16

To set a time for the first skimming/heating cycle, simply turn power
on to the spa two minutes prior to the desired time. EXAMPLE: If
you desire your first skimming/heating cycle to begin at 10:00 AM
turn off power to the spa and turn it back on again at 9:58 AM. Note:
start time is approximate and may vary slightly from day to day.

10.0 Care And Maintenance
Proper and regular maintenance of your spa will help it retain its
beauty and performance. Your authorized Portofino dealer can
supply you with all the information, supplies and accessory products
you will need to accomplish this.

10.1 Cleaning The Filter
Solo Models - These models are equipped with a double-ended
polyester mesh (pleated) filter cartridge under the filter lid (section
14.1, page 29). Debris are filtered 24-hours by the circulation pump
drawing water through the smaller side of the cartridge. Larger
debris are filtered by the main 2-speed pump drawing water through
the larger side of the cartridge during normal operation and during
each skimming/heating cycle. Combined, both halves work together
to give you clean water by trapping suspended particles on their
outer surface. Note: To ensure optimum performance, clean and
reuse the filter cartridge once a month.
Metro and Caprio Models - These models are equipped with an
exclusive MicroCleanTM 2-stage filter cartridge located under the
filter lid (section 14.2-14.3, page 30). Fine debris are filtered 24hours by the circulation pump drawing water through the ultra-fine
(stage 2) cartridge. Larger debris are filtered by the main 2-speed
pump drawing water through the (stage 1) polyester mesh (pleated)
cartridge during normal operation and during each skimming/heating
cycle. Combined, both filter halves work together to give you unsurpassed water quality by trapping suspended particles on their outer
surface. Note: To ensure optimum performance, clean and reuse
the stage 1 cartridge once a month and replace the stage 2 cartridge every 3 months, or as needed.
17

ALWAYS TURN POWER TO HOT TUB OFF BEFORE CLEANING
THE FILTER CARTRIDGE! Refer to the filter cleaning/replacement
procedure below.

A

TURN POWER TO HOT TUB OFF!

B

C

All Models

Metro and Caprio Models Only
Replace!
DO NOT
Reuse!

Filter
Nut
1.

2.

Stage 2
filter

Loosen filter nut to provide clearance, then
remove filter assembly.

All Models

D

Stage 1
filter
(Reuseable)

1. Rotate stage 2 retainer counterclockwise
to release, then separate filter assembly.
2. Replace (throw-away) stage 2 filter after 3
months use or as needed. DO NOT reuse!

Metro and Caprio Models Only

E

Top

Solo
Filter

Top

All Models

1.
New
Stage 2
filter

Metro and
Caprio
(Stage 1)
Filter

Rinse debris from all filter pleats using a
garden hose and high-pressure nozzle. Start
at top and work downward to face. Repeat
process until all filter pleats are clean.

F

2.

Stage 1
filter

1. Install new stage 2 filter onto clean stage 1 filter.
2. Insert retainer into stage 2 filter and rotate
clockwise to assembly. DO NOT overtighten
retainer (finger tight only).

G

All Models
Filter
Nut

Trapped
Air
Bubbles

Submerge assembled filter in spa and tilt each
end upward to remove trapped air bubbles
from inside each filter cavity.

18

1. Install filter assembly, then tighten filter nut so it
just touches filter face. DO NOT OVERTIGHTEN!
2. Turn power to hot tub back on.

Periodically, the polyester mesh (pleated) filter will need a more
thorough cleaning to remove imbedded oils and minerals. For this,
we suggest cleaning as illustrated above (step D), followed by
soaking the filter overnight in a plastic container filled with a solution
of water and a specially formulated filter cleanser available from
your Portofino dealer.
CAUTION! Never scrub the polyester mesh filter cartridge
with a brush as this will cause the polyester mesh to wear
out and come apart. Never let the spa pump run or have
a filter cycle come on without a filter cartridge in the skimmer compartment. Running the spa without a filter cartridge may permit debris to enter the spa plumbing and
void the warranty!
The average life expectancy of the polyester mesh filter cartridge is
approximately two years with proper care and water quality
maintenance. The smaller stage 2 filter cannot be cleaned and
must be replaced (thrown-out) every 3-months, or as needed. DO
NOT reuse this cartridge! Attempts to reuse this cartridge will
reintroduce debris back into your spa! Replacement cartridges may
be purchased from your Portofino dealer.

10.2 Draining And Refilling
WARNING: Read This Before Draining
To prevent damage to the spa’s components, turn off
power to the spa at the circuit breaker before draining it.
Do not turn power back on until your spa has been
refilled.

CAUTION: There are certain precautions to keep in mind
when draining your spa. If it is extremely cold, and the
spa is outdoors, freezing could occur in the plumbing or
the equipment. On the other hand, if it is hot outdoors, do
not leave the spa’s surface exposed to direct sunlight for
long periods.
19

To drain Solo model, first, shut off the power to the spa. Next, remove the drain cap, then open the equipment access panel and
locate the drain valve and turn handle to open. Refer to section 13.1
(page 28). To drain Metro and Caprio models, first, shut off the
power to the spa. Pull the external drain cap from the wood skirt
(attached to it is a drain hose) and continue pulling upward until it is
above the water line. Connect garden hose and drain spa. After
draining spa, refer to section 7.1 (page 9) for filling instructions.

10.3 Cleaning The Spa Interior
To preserve the sheen of your spa’s surface, it is crucial that you
avoid using abrasive cleaners or cleaners which have adverse
chemical effects on the surface. If you are not certain about the
suitability of a particular cleaner, please consult your authorized
Portofino dealer. Regardless of the cleanser used, use extreme
care to assure that no soap residue is left on the surface. This could
cause foaming when the spa is refilled.

10.4 Cleaning The Pillows
Remove and clean the headrest pillows as needed with soapy water
using a cloth or soft-bristle brush. To maintain water resistance and
luster, apply a quality vinyl conditioner once a month. Always remove the pillows when adding chemical shock treatment to the hot
tub water. The pillows can be returned to the hot tub when the
sanitizer reading drops below 5 ppm.
IMPORTANT: Never attempt to remove the pillows by
pulling on them! The pillows utilize a bolt-on design that
prohibits removal without tools.
To remove pillows:
1. Grasp center pillow insert (A) with
finger tips and gently pry outward
from pillow base (C).
2. Use a standard screwdriver to
loosen and remove mounting
bolts (B) from pillow base.
3. Assemble in reverse order after
cleaning. DO NOT overtighten
pillow mounting bolts!
20

10.5 Maintaining The Cover
Using the Portofino insulating spa cover anytime the spa is not in
use will significantly reduce your operating costs, heat-up time and
maintenance requirements. To prolong the life of the cover, handle it
with care and clean it regularly using mild soap and water. Periodic
treatments with a special conditioner developed for Sundance spa
covers will help protect against deterioration caused by UV rays
from the sun. Never allow anyone to stand or sit on the cover, and
avoid dragging it across rough surfaces.

10.6 Maintaining The Wood Cabinet
With time and exposure to the elements, the wood on your spa will
tend to lose its new appearance. Protecting or reviving the wood
surface is a fairly simple process. Light sanding with fine-grit sandpaper will help smooth any roughness. Regular applications of a
penetrating wood preservative will enhance and protect the richness
of the wood. A specially formulated wood stain available from your
Sundance dealer is ideal for this job. Note: Do not apply varnish,
shellac or other surface sealant to the wood. These tend to react
with the chemicals in the wood and the UV rays of the sun, causing
yellowing, flaking and peeling.

10.7 Maintaining The Synthetic Cabinet
Your new spa’s synthetic cabinet requires little or no maintenance of
any kind. To clean, simply wipe cabinet with a clean towel and mild
soap solution.

CAUTION: Never spray cabinet with a garden hose for any
reason since this action may induce an electrical short in
the spa’s electrical equipment.

10.8 Winterizing The Spa
Your Portofino spa is designed to automatically protect itself against
freezing when operating properly. During periods of severe freezing
temperatures, you should check periodically to be certain that the
electrical supply to the spa has not been interrupted. If you do not
intend to use your spa, or if there is a prolonged power outage
21

during periods of severe freezing temperatures, it is important that
all water be removed from the spa and equipment to protect
against damage from freezing. For expert winterization of your spa,
contact your authorized Portofino dealer.

10.9 Maintaining Water Quality
Maintaining the quality of the water within specified limits will serve
to enhance your enjoyment and prolong the life of the spa’s equipment. It is a fairly simple task, but it requires regular attention
because the water chemistry involved is a balance of several
factors. A careless attitude in regard to water maintenance will
result in poor and potentially unhealthy conditions for soaking and
even damage to your spa investment. For specific guidance on
maintaining water quality, consult your authorized Portofino dealer
who can recommend appropriate chemical products for sanitizing
and balancing your spa water.
CAUTION: Never store spa chemicals inside the spa’s
equipment bay.

10.10 Controlling pH
pH is a measure of relative acidity or alkalinity of water and is
measured on a scale of 0 to 14. The midpoint of 7 is neutral, above
7 is alkaline, and below 7 is acidic.
In spa water, it is very important to maintain a slightly alkaline
condition of 7.2 to 7.8. Problems become proportionally severe
when this range is exceeded or diminished. A low pH will be corrosive to metals in the spa equipment. A high pH will cause minerals
to deposit on the interior surface of the spa and equipment (scaling).
In addition, the ability of the sanitation agents to keep the spa clean
is severely affected as the pH moves beyond the ideal range. Your
Portofino dealer can provide you with any chemicals and instructions you may need to adjust the pH of your spa water.

22

10.11 Sanitizing / Using Additives
To destroy bacteria and organic compounds in the spa water, a
sanitizing agent must be used regularly. Consult your Sundance
dealer for specific sanitizing instructions.
IMPORTANT: Do not use Trichlor in your spa. This
chemical can have an extremely corrosive effect on
certain materials in the spa. Damage caused by use of
this chemical, or improper use of any chemicals, is not
covered under the manufacturer’s warranty. Many other
additives are available for your spa. Some are
necessary to compensate for out-of-balance water, some
aid in cosmetic water treatment, and others simply alter
the feel or smell of the water. Your authorized Portofino
dealer can advise you on the use of these additives.

23

11.0 Error Conditions / Error Messages
11.1 Summer Logic
When the actual spa water temperature reaches up to
2 °F (1 °C) above the set temperature, the spa goes
into “summer logic.” The circulation pump will turn off
automatically to avoid adding additional heat to the
water, eventually creating an overheat condition. This setting
is not user-programmable. Note: The summer logic does not take
effect until the spa water temperature reaches 95 °F (35 °C).

11.2 Overheat Condition OH
WARNING! DO NOT ENTER HOT TUB WATER!
Water is too hot. Overheat protection. Heater is
deactivated. Spa water temperature is above
acceptable limits. When the actual water temperature
is approximately 2 °F (1 °C) above the set temperature, the circulation pump will stop operating to reduce (frictional) heating. If the spa
water temperature continues to rise and gets above 112 °F (44 °C),
the spa will go into an “OH” overheat condition.
To Correct Condition:
1. Remove the spa’s cover and allow your spa to cool down.
2. Reduce the temperature setting.
3. When the water temperature drops below 106 °F (41 °C), the
spa will resume normal operation.
4. If the water does not drop below 106 °F (41 °C), contact your
authorized dealer.
There are a number of unique functions designed into your spa to
protect it from damage and/or aid in troubleshooting. Refer to
sections 11.3-11.8 below for a listing of all possible error messages
and their meanings.

11.3 Panel displays SN1
Open sensor (heater is disabled) or shorted sensor
(spa is deactivated). The high-limit temperature
24

sensor is not functioning. Your authorized dealer
must repair this.

11.4 Panel displays SN2
Open or shorted sensor (heater disabled). The
temperature sensor is not functioning. Your authorized
dealer must repair this.

11.5 Panel displays FL1 or FL2
A flashing “FL1” display means the flow switch is
malfunctioning open; a flashing “FL2” display
means the flow switch is malfunctioning closed.
• Flow switch has malfunctioned.
• Heater is deactivated. Pump may also be
deactivated.
• Proper flow of water is inhibited, or the flow
switch has malfunctioned.
To Correct Condition:
1. Remove filter and allow air to bleed out of cartridge.
2. Check for proper water level.
3. Check for clogged/excessively dirty filter cartridge.
4. Check secondary screen filter (Solo models only).
5. Check for sticking or damaged weir gate.
6. If problem persists, contact your authorized dealer.

Note: This message can also appear if the pump has not regained
prime after the spa has been drained and refilled. If you suspect
this is the case, refer to section 7.3, page 10.

11.6 Panel displays COL
Cool Condition - Temperature has dropped 20 °F
(11 °C) below the current set temperature. The pump
and heater have been activated to bring the
temperature to within 15 °F (8 °C) of the set temperature. No corrective action is required.

25

11.7 Panel displays ICE
Freeze Protection - A potential freeze condition has
been detected. No action is required. Main pump
will operate to circulate warm water through the
plumbing until the spa is out of danger.

11.8 Panel Displays - - The safety “Watchdog” software has been triggered
and the spa is deactivated. A problem has been
detected which could cause damage to the spa or its
components. Contact your authorized dealer.

12.0 Troubleshooting Procedures
In the event your Portofino spa is not working the way it should,
please first review all the installation and operating instructions in
this manual and check the message on the panel display. If you are
still not satisfied it is working properly, please follow the appropriate
troubleshooting instructions. Note: If any of the supply cords to the
accessories are damaged, they must be replaced by authorized
service personal.

12.1 No Components Operate (e.g. Pump, Light)
Check the following:
1. Is there power to the spa?
2. Is the household circuit breaker tripped?
3. Call your authorized dealer.

12.2 Pump Does Not Operate But Light Does
Press the JETS button:
1. If no water movement is detected, make sure power is going to
the spa and check the water level. If it does not solve the problem, contact your authorized Portofino dealer.
2. The main pump operates but no water flows to jets. Pump may
not be properly primed. This can happen after the spa is drained
and refilled. Press the JETS Button several times, never leaving
the motor on for more than 5 to 10 seconds at-a-time. Turn
power off and let the air out by loosening the cap on the diverter
and/or remove the filter. Refer to section 7.3 (page 10). Make
26

certain you tighten the diverter cap and/or reinstall the filter
before turning on spa power and restarting the pump.

12.3 Poor Jet Action
1. Press the JETS button to make certain the pump is on.
2. Rotate the air control to the “on” position.
3. Solo Models Only - make certain that the water level is to just
below the neck jets.
4. Check for dirty filter. Clean, if necessary.
5. Make sure jets are all the way open.

12.4 Water is Too Hot
Reduce thermostat setting so the circulation pump turns off.

12.5 No Heat
1. Check thermostat setting.
2. Keep the spa cover in place while heating.

Your authorized dealer is a trained service repair center. Should
checking the above steps fail to correct the problem, please call
your dealer so that they may arrange service.
We build the best spas in the industry. Nonetheless, we are always
striving to improve the quality and features of our products. Your
input as a Sundance Portofino spa owner is a cherished part of this
process. If you have any comments or suggestions, or if you wish to
be informed on any new products for your spa, please write to us.
CONGRATULATIONS on your good taste and welcome to the
happiest and most relaxed family in the world!

27

13.0 Spa Equipment Packs
13.1 Solo Equipment Pack
1. Overflow Fitting
2. Drain Cap
3. Auxiliary Pan Drain
Location
4. Load Box
5. Safety Screen
and Heater Intake
6. Drain Valve
7. Heater
8. Circulation Pump
9. Main Pump
10. Filter
11. Pan
12. Wood Frame
13. Pump Unions

12

13
1

5

4

10
9

3

6

2

8

7
11

13.2 Metro Equipment Pack
1.
2.
3.
4.
5.

Load Box
Heater
Circulation Pump
Main Pump
Pump Unions

4
1
3
5

2

28

13.3 Caprio Equipment Pack

1.
2.
3.
4.
5.

Load Box
Heater
Circulation Pump
Main Pump
Pump Unions

3
4
1
5
2

14.0 Spa Overhead Views
14.1 Solo Overhead View
1.
2.
3.
4.
5.
6.
7.
8.
9.

Overflow
Control Panel
Air Controls
Massage
Selector
121.92 cm
(48")
Skimmer Weir
Filter
Neck Jets
Filter Nut
Safety Screen
(Located Inside
Filter Wall
Fitting)

180.34 cm (71")
3

7
1
5
9

4
6

8

3
2

Equipment Access Side - Do Not Obstruct

29

14.2 Metro Overhead View
213 cm (84")
2

1. Control Panel
2. Air Controls
3. Massage
Selector
4. Filters
163 cm
(64")
5. Neck Jets
6. Skimmer Weir
7. Filter Nut
8. Safety Screen
(Located Inside
Filter Wall
Fitting)

2

5
3

6
4
1
7

8

Equipment Access Door
Do Not Obstruct

14.3 Caprio Overhead View

Equipment Access
Side - Do Not
Obstruct

3

3

6

1.
2.
3.
4.

Filter Nut
Control Panel
Air Control
Massage
Selector
5. Filters
6. Neck Jets
7. Filter Pipe

4
5
223.52 cm
(88")
1
7

3

2
200.66 cm (79")

30

2
3

TB1

GRN WHT BLK RED

1

RED*
BLK

4. If hot tub is to be operated
on 30A service, make sure
the jumper provided at
location JP1 #1&2 on the
circuit board is installed. If
hot tub is to be operated on
40A service, remove the
jumper JP1 #1&2 on the
circuit board.

3. Permanently connect to
the power supply. Use
copper conductors ONLY.
Wire size must be
appropriate per NEC and/or
local codes.

2. Move RED* wire from TB1
position #1 to TB1 position #3
as shown below.

1. Remove and discard the
factory installed GFCI Cord.

Optional 120/240 VAC
4-Wire Convertible
Heater Connection

1

J6

J13

2
3

TB1

Main
Pump

J17

HI

RED

K5

K7

BLK

Heater IN
J7
J8

RED

J4

Transformer
120 VAC
J3

J2

K8

J1

Control
Panel

Use copper conductors ONLY. Wire size must be
appropriate per NEC and/or local codes.

BLK

Heater OUT
J9
J10

RED

7
5
3
1

JP1
8
6
4
2

Standard 120 VAC 3-Wire Connection
(60 Hz, 1 Phase, 15 A Service)

LO

J5

F1*

K4

K3

K2

K1

J20

WHT

J15

J11

F1
20A BLK
250V
SC-20
RED
BLK

BLK

WHT

WHT

WHT

J12

BLK J14

BLK

Circ.
Pump J16

GRN WHT BLK

O3

Ozonator

Spa Light

J21

Logic Jumper Settings (Factory Defaults Shown)
JP1 1-2 ON = 15A Logic (3-wire 120 VAC operation only)
JP1 1-2 ON = 30A Logic (4-wire 120/240 VAC operation only)
JP1 1-2 OFF = 40A Logic (4-wire 120/240 VAC operation only)
JP1 7-8 ON = °C Temperature Display
JP1 7-8 OFF = °F Temperature Display

Heater
1.0 kW @ 120 VAC
4.0 kW @ 240 VAC

Flow Switch

Hi-limit/Freeze
Sensor

Temperature Sensor

15.0 120/240 VAC Convertible Circuit Diagram

This wiring diagram is used for all US/Canada convertible power
Caprio, Metro, and Solo Models with 120/240 VAC (60 Hz) power
requirements.

31

32
GRN

Ozonator

O3

N

1

J6

J13

2

J15

J11

J16

LO

F1

K4

K3

K2

K1

J20

Main
Pump

J5

J17

HI

BLK

K5
K7

BRN

J8

Heater IN
J7
BLU

J4

8
6
4
2

K8

J1

J3

J2

J9
BRN

BE APPROPRIATE PER NEC AND/OR LOCAL CODES

TB1 USE COPPER CONDUCTORS ONLY. WIRE SIZE MUST

Export 230 VAC 50 Hz
Power Connections

J10

Heater OUT

BLU

7
5
3
1

JP1

Control Panel

230 VAC, 3-Wire Connection (50 Hz, 1-Phase Service)

F1
BRN
20A
250V
SC-20

BRN

L

J12

J21

BRN J14

BRN

WHT

BLK

Circ.
Pump

BLU

BLU

BLU

Spa
Light

Transformer
230 VAC

Heater
2.7 kW @ 230 VAC

Temp. Jumper Settings (All Models):
JP1 7-8 ON = °C Temp Display
JP1 7-8 OFF = °F Temp Display

All Models:
JP1 1-2 ON = 20A Logic*
JP1 1-2 OFF = 30A Logic
*Factory Jumper Setting

Logic Jumper Settings

Flow Switch

Hi-limit/Freeze Sensor

Temperature Sensor

16.0 230VAC 50Hz Dedicated Circuit Diagram

This wiring diagram is used for all Export Caprio, Metro, and Solo
Models with dedicated 230 VAC (50 Hz) power requirements.

17.0 Specifications
17.1 Solo Specifications
• Dimensions: 48” x 71” x 29”
(122 cm x 180 cm x 74 cm)
• Seating Capacity: 1 Adult
• Dry Weight: 401 lbs / 182 kg
• Filled Weight: 1,238 lbs / 562 kg
• Water Capacity (Avg. Fill): 100 US Gal / 380 Liters
• Controls: Solid-State Electronic Controls with LED Readout,
Programmable Temperature, Filtration, and Heat Cycles
• Water Delivery: 1 TheraFloTM High-Flow Pump
• Pump 1 Rating:
- US/Canada Convertible Model (60 Hz): 2-Speed /1.5 hp
Continuous, 13.6 A Max.
- Export Models (50/60Hz): 2-Speed/2.0 hp Continuous,
8.7 A Max.
• Pump 2: Circulation Pump
• Total Hydrojets: 24
• Therapy Jets: 4 Pro-Touch IITM
• Vertical Jets: 6 PulsatorTM, 2 Accu-PressureTM
• Accu-Ssage Therapy Seat Jets: 12 Accu-Pressure
• Air Controls / Massage Selectors: 3 / 1

33

• Filter: Double-End Cartridge, 20” SlipstreamTM Weir with
Automatic BrominatorTM
• Water Treatment: Brominator Chemical Feeder
• Lighting: Underwater with Two Colored Lenses; Optional
SunGlowTM Multi-Color LED Light Kit
• Handrails: 2 High Quality Stainless Steel
• Pillows: 2-Part/2-Tone Gray, Bolt-on; Optional Blue or Camel
Insert
• Heater:
- US/Canada Convertible Model (60 Hz): Low Flow, 1 kW @ 120
VAC or 4 kW @ 240 VAC
- Export Models (50/60 Hz): Low Flow, 2.7 kW
• Electrical Requirements:
- USA/Canada Convertible Model (60 Hz): 120 VAC @ 15 A or 240
VAC @ 25 A or 40 A
- Export Models (50/60 Hz): 230 - 240 VAC @ 20 A or 30 A; or
suitably rated circuit breaker to comply with local electrical
regulations. Certain countries may require dual power
inputs; two 16 A and breakers are required for this configuration.

34

17.2 Metro Specifications
• Dimensions:
- With Wood Cabinet:
64” x 84” x 30.5”
(163 cm x 213 cm x 78 cm)
- With Synthetic Cabinet:
62” x 82” x 30.5”
(157 cm x 208 cm x 78 cm)
• Seating Capacity: 2 Adults
• Dry Weight: 498 lbs / 226 kg
• Filled Weight: 2083 lbs / 945 kg
• Water Capacity (Avg. Fill):
190 US Gal / 719 Liters
• Controls: Solid-State Electronic Controls with LED Readout,
Programmable Temperature, Filtration, and Heat Cycles
• Water Delivery: 1 TheraFloTM High-Flow Pump
• Pump 1 Rating:
- US/Canada Convertible Model (60 Hz): 2-Speed/1.5 hp
Continuous, 13.6 A Max.
- Export Models (50/60 Hz): 2-Speed/2.0 hp Continuous,
8.7 A Max.
• Pump 2: Circulation Pump
• Total Hydrojets: 17
• Therapy Jets: 5 Rotating Pro-Touch IITM
• Vertical Jets: 2 PulsatorTM
• Therapy Seat Jets: 8 Directional Pro-Touch II, 2 Mini-Mag Jets
35

• Air Controls / Massage Selectors: 2 / 1
• Filter: 2-Stage MicroCleanTM Cartridge, 20” SlipstreamTM Weir
with Automatic BrominatorTM
• Water Treatment: Brominator Chemical Feeder; Ready for
PermaClearTM or SunZoneTM CD Installation
• Lighting: Underwater, with Two Colored Lenses; Optional
SunGlowTM Multi-Color LED Light Kit
• Handrails: Integral
• Pillows: 2-Part/2-Tone Gray, Bolt-on; Optional Blue or Camel
Insert
• Heater:
- US/Canada Convertible Model (60 Hz): Low Flow, 1 kW @ 120
VAC or 4 kW @ 240 VAC
- Export Models (50/60 Hz): Low Flow , 2.7 kW
• Electrical Requirements:
- US/Canada Convertible Model (60 Hz): 120 VAC @ 15 A or 240
VAC @ 25 A or 40 A
- Export Models (50/60 Hz): 230 - 240 VAC @ 20 A or 30 A; or
suitably rated circuit breaker to comply with local electrical
regulations. Certain countries may require dual power inputs; two 16 A breakers are required for this configuration.

36

17.3 Caprio Specifications
• Dimensions:
- With Wood Cabinet: 79” x 88” x 33”
(201 cm x 224 cm x 84 cm)
- With Synthetic Cabinet:
77” x 86” x 33”
(196 cm x 218 cm x 84 cm)
• Seating Capacity: 3-4 Adults
• Dry Weight: 638 lbs / 289 kg
• Filled Weight: 3,543 lbs / 1,607 kg
• Water Capacity (Avg. Fill):
350 US Gal / 1,325 Liters
• Controls: Solid-State Electronic Controls with LED Readout,
Programmable Temperature, Filtration, and Heat Cycles
• Water Delivery: 1 TheraFloTM High Flow Pump
• Pump 1 Rating by Model:
- US/Canada Convertible Model (60 Hz): 2-Speed/1.5 hp
Continuous, 13.6 A Max.
- Export Model (50 Hz/60 Hz): 2-Speed / 2.0 hp Continuous,
8.7 A Max.
• Pump 2: Circulating Pump
• Total Hydrojets: 23
• Therapy Jets: 3 Pro-Touch IITM, 1 Duo-PathTM
• Vertical Jets: 3 Pro-Touch II
• Therapy Lounge Jets: 6 Mini-Intelli-JetTM
• Accu-Ssage Therapy Seat Jets: 10 Accu-PressureTM

37

• Air Controls/Massage Selectors: 3/1
• Filter: 2-Stage MicroCleanTM Cartridge, 20” SlipstreamTM Weir
with Automatic BrominatorTM
• Water Treatment: Brominator Chemical Feeder; Ready for
PermaClearTM or SunZoneTM CD Installation
• Lighting: Underwater, with Two Colored Lenses; Optional
SunGlowTM Multi-Color LED Light Kit
• Handrail: 1 High Quality Stainless Steel, 1 Integral
• Pillows: 2-Part/2-Tone Gray, Bolt-on; Optional Blue or Camel
Insert
• Heater:
- US/Canada Convertible Model (60 Hz): Low Flow, 1 kW @
120 VAC or 4 kW @ 240 VAC
- Export Model (50 Hz/60 Hz): Low Flow, 2.7 kW @
230-240 VAC
• Electrical Requirements:
- US/Canada Convertible Model (60 Hz): 120 VAC @ 15 A or 240
VAC @ 25 A or 40 A
- Export Model (50 Hz / 60 Hz): 230 - 240 VAC @ 20 A or 30 A; or
suitably rated circuit breaker to comply with local electrical
regulations. Certain countries may require dual power inputs; two 16 A breakers are required for this configuration.

38

D.A.L./11.20.03

Notes:

Sundance Spas, Inc.
14525 Monte Vista Ave, Chino, CA 91710/U.S.A.,
Phone: (909) 606-7733, Fax: (909) 606-0195
Website: http://www.sundancespas.com
6530-386, Rev. A

© 2003 Sundance Spas, Inc.

Printed in U.S.A.



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Subject                         : Setup and Operation
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