TRENDNET TVIP562-762 Wireless HD Day/Night Cloud Camera User Manual TV IP562WI UserMan
TRENDNET, Inc. Wireless HD Day/Night Cloud Camera TV IP562WI UserMan
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(TV-IP562WI)UserMan
TRENDnet User’s Guide TV-IP562WI 720P 無線夜視網路攝影機 Megapixel Wireless Day/Night Network Camera Cover Page TRENDnet User’s Guide Contents Table of Contents Network ..............................................................................................................................36 Network .........................................................................................................................37 Product Overview .................................................................................... 1 Wireless Setup ..............................................................................................................38 Package Contents ................................................................................................................ 1 Dynamic DNS .................................................................................................................39 Features ................................................................................................................................1 Product Hardware Features ................................................................................................2 Audio/Video .......................................................................................................................39 Audio and Video............................................................................................................40 Installation ............................................................................................... 3 Image Setup................................................................................................................... 42 Wired Connection ................................................................................................................ 3 WPS Connection .................................................................................................................. 4 Action ..................................................................................................................................42 Recording.......................................................................................................................43 Wall mount installation ....................................................................................................... 5 Using the AutoRun Wizard....................................................................... 6 Wireless Connection ..........................................................................................................13 Using WPS...................................................................................................................... 13 Connecting Wireless Network Manually ..................................................................... 17 Mobile Apps ........................................................................................... 22 Video Clip.......................................................................................................................45 Snapshot ........................................................................................................................47 SD Management ........................................................................................................... 50 Motion Detection...............................................................................................................50 Sound Detection ................................................................................................................51 Configuration ......................................................................................... 23 Tools....................................................................................................................................51 System ...........................................................................................................................52 Main Web User Interface ..................................................................................................26 Firmware Update ..........................................................................................................52 Setup ...................................................................................................................................28 Advanced ............................................................................................................................53 Wizard .................................................................................................................................28 Device Info.....................................................................................................................53 Step 1: LAN Settings...................................................................................................... 29 Log ..................................................................................................................................54 Step 2: Internet Settings...............................................................................................29 Knowledge Base..................................................................................... 55 Step 3: DDNS Settings........................................................................................................30 Step 4: Camera Name Settings .................................................................................... 30 Install TRENDnetVIEW Pro Software ................................................................................55 How to setup/access the camera remotely .....................................................................56 Step 5: Time Settings .................................................................................................... 30 Technical Specifications ......................................................................... 60 Step 6: Setup Complete ................................................................................................33 Troubleshooting..................................................................................... 62 System ................................................................................................................................33 Admin.............................................................................................................................34 Time and Date ............................................................................................................... 35 © Copyright 2013 TRENDnet. All Rights Reserved. TV-IP562WI TRENDnet User’s Guide Features Product Overview The IP camera records at 1280x720 pixels (HD), 30 FPS (frames per second). You can manage up to 32 TRENDnet cameras with the included complimentary camera management software. The IP camera also includes adjustable motion detection recording areas, email alerts, and scheduled recording sessions. Some other features of the IP camera are date-and-time overlays, two-way audio, a fixed lens, and four times digital zoom. A wall/ceiling mounting kit is included and the camera’s white housing blends into most environments. TV-IP562WI Package Contents In addition to your camera, the package includes: Multi-Language Quick Installation Guide CD-ROM (Utility & User’s Guide) Network cable (1.8m/6ft) Power adapter (12V DC, 1A) Camera mounting kit If any package contents are missing or damaged, please contact the retail store, online retailer, or reseller/distributor that the item was purchased. Easy Installation The IP camera includes a CD-ROM with a setup wizard that guides you through the installation process. Wide Platform Support The IP camera supports TCP/IP networking, HTTP, and other Internet related protocols and can be integrated easily into other Internet/Intranet applications because of its standards-based features. 10/100 Ethernet Support The IP camera supports 10/100Mbps Ethernet. Web Configuration Once the setup is complete, administrators can use a standard Web browser to; access images and video, configure the camera over an intranet or over the Internet. Administration by a Web browser over the Internet means the IP camera can be accessed and administered from anywhere in the world. Broad Range of Applications With today’s high-speed Internet connections, many scenarios for the application of your network camera exist, including industrial and public monitoring of properties such as homes, offices, banks, hospitals, child-care centers and amusement parks. Recording Quality The IP camera can record 1280x720 (720p) video resolution. © Copyright 2013 TRENDnet. All Rights Reserved. TV-IP562WI TRENDnet User’s Guide Product Hardware Features Front Panel View Rear Panel View 1. 1. 2. 3. 4. 5. 6. 7. 8. Light Sensor – Detects the light source to turn IR on or off. IR LED – Built-in IR LED for night vision use. Camera Lens – Fixed lens. The camera adjusts automatically. Microphone – Built-in microphone for audio can be turned on or off. WPS Indicator – This LED indicator is solid blue when your camera is powered on. If this LED indicator is off, there is no power to your camera. This LED indicator is blinking green when there is connection/data to your camera. WPS Button – Use this button to enable WPS. Link – This LED indicator is solid blue when your camera is powered on. If this LED indicator is off, there is no power to your camera. This LED indicator is blinking green when there is connection/data to your camera. Stand – Portable adjustable stand. 2. 3. Power Port – Connect the included power adapter from your camera to an available power outlet. Note: Use only the adapter that came with your camera. Line Out – Insert an external active speaker. LAN Port – Connect Ethernet cables to your wired network devices. 4. Micro SD Slot – Insert a micro SD card into this slot to store video/image data. 5. Reset Inset Button – Use an item such as a paperclip to push and hold this button for 6 seconds and release to reset your camera to its factory defaults. Note: Use only the adapter that came with your camera. © Copyright 2013 TRENDnet. All Rights Reserved. TV-IP562WI TRENDnet User’s Guide Installation Wired Connection 1. Connect the Ethernet Cable. If you intend to use the network camera as a wired device, connect one end of the included Ethernet cable into the Ethernet port on the rear panel of the camera and connect the other end to an available port on your network. If you prefer to use the camera on a wireless network, see below for instructions on connecting the power adapter. 2. Attach the Power Supply. Attach the included power supply to the DC 12V 1.0A receptor on the rear panel of the camera and then connect it to a wall outlet or power strip. A blue LED will light up under the lens indicating that the camera has power. © Copyright 2013 TRENDnet. All Rights Reserved. TV-IP562WI TRENDnet User’s Guide WPS Connection 3. Attach the Power Supply. Attach the included power supply to the DC 12V 1.0A receptor on the rear panel of the camera and then connect it to a wall outlet or power strip. A blue LED will light up under the lens indicating that the camera has power. An alternative method of connecting your camera to your network is by using WPS. WPS is a quick, simple and secure method of adding devices to a network. If you have a router which supports WPS follow the steps below, otherwise, please use the wired mode of setting up the camera. 4. Attach the Power Supply 5. Press the WPS button on your wireless device then press the WPS button on the camera. © Copyright 2013 TRENDnet. All Rights Reserved. TV-IP562WI TRENDnet User’s Guide Wall mount installation To attach the metal plates carry out the following: Remove the two rubber pads under the base of the Camera. Slide the metal plate onto the base of the camera, making sure that the two holes on the base of the camera align with the two screw holes on the base of the camera. Secure the metal plate to the base of the Camera with the two screws provided. The camera can now be mounted to the ceiling or a wall. See the diagram below for more information. © Copyright 2013 TRENDnet. All Rights Reserved. TV-IP562WI TRENDnet User’s Guide Using the AutoRun Wizard Insert the included CD-ROM into your CD/DVD drive. The Install Wizard program will run automatically. Note: If the Install Wizard does not run, you may have auto-run disabled on your machine. In this case, browse to the CD drive and run InstallWizard.exe to begin the installation wizard. Begin by selecting a language from the drop-down list. There is a choice of five languages – English, French, German, Spanish, and Russian. French English © Copyright 2013 TRENDnet. All Rights Reserved. TV-IP562WI TRENDnet User’s Guide German Spanish © Copyright 2013 TRENDnet. All Rights Reserved. TV-IP562WI TRENDnet User’s Guide Russian 1. Click Install Camera and follow the on-screen steps to continue the installation. 2. This step references information on the camera itself. Go to your camera and check the details at the bottom of the device. Click Next to continue, Back to go to the previous screen or Home to return to the main menu. Also enclosed, is a sticker with the same details attached. © Copyright 2013 TRENDnet. All Rights Reserved. TV-IP562WI TRENDnet User’s Guide 3. The most important part of the setup process is the network connection type. There are three options: a. Connect camera to your network using a network cable b. Connect camera to your wireless network using Wi-Fi Protected Setup (WPS) button (Verify your router has a WPS button. If not, select the next option). c. Connect camera to your wireless network manually. The basic connection type is the first option, using a network cable. Let’s begin the installation process using the network cable connection first. Click this radio button and click Next to continue, Back to go to the previous screen or Home to return to the main menu. 4. Follow the instructions in the next screen to Power up the Camera. Connect one end of the power adapter to the camera and watch the LED flicker. Click Next to continue, Back to go to the previous screen or Home to return to the Main Menu. © Copyright 2013 TRENDnet. All Rights Reserved. TV-IP562WI TRENDnet User’s Guide 5. Connect one end of the network cable to your camera and the other end to your router. Click Next to continue, Back to go to the previous screen or Home to return to the Main Menu. 6. The wizard searches the network for your camera. © Copyright 2013 TRENDnet. All Rights Reserved. 10 TV-IP562WI TRENDnet User’s Guide 7. If you only have one camera on your network, the wizard will automatically select it. Otherwise, if you have more than one camera, it provides several options from the list. The wizard provides the Model Name and MAC Address of the camera. If you do not see any of your camera(s) in the wizard, click Retry to scan for the camera again. Click Next to continue, Back to go to the previous screen or Home to return to the Main Menu. 8. Password Settings. Follow the instructions on the screen. The default username and password is admin. Tick the Change Password checkbox to enter the new password details. The password should be between 1 and 30 characters. Click Next to continue, Back to go to the previous screen or Home to return to the Main Menu. © Copyright 2013 TRENDnet. All Rights Reserved. 11 TV-IP562WI TRENDnet User’s Guide If you have entered the incorrect admin details, you are prompted to change the configuration, as shown below. 9. The initial setup is complete. Click the link to navigate to the camera’s Web User Interface for further configuration or click Next to continue to the next step. © Copyright 2013 TRENDnet. All Rights Reserved. 12 TV-IP562WI TRENDnet User’s Guide Wireless Connection Using WPS The Mobile App section allows the user to download the TRENDnet Mobile App either for Apple iOS or Android™ devices. To use this feature, the user must have a QR Code Scanner App on their mobile device. This is also available from the Apple App Store or Google Play™2. You are now ready to use your camera. Click Finish to exit. The WPS connection type is the second option, using a wireless router. Click this radio button and click Next to continue, Back to go to the previous screen or Home to return to the main menu. Android is a trademark of Google Inc. Google Play is a trademark of Google Inc. © Copyright 2013 TRENDnet. All Rights Reserved. 13 TRENDnet User’s Guide 10. Follow the instructions on the screen to Power up the Camera. Click Next to continue, Back to go to the previous screen or Home to return to the Main Menu. TV-IP562WI 11. Follow the instructions and click Next to continue. If you wish to go to the previous screen, click Back or Home to return to the main menu. © Copyright 2013 TRENDnet. All Rights Reserved. 14 TRENDnet User’s Guide 12. If you only have one camera on your network, the wizard will automatically select it (as shown below). Otherwise, if you have more than one camera, it provides several options from the list. The wizard provides the Model Name and MAC Address of the camera. If you do not see any of your camera(s) in the wizard, click Retry to scan for the camera again. Click Next to continue, Back to go to the previous screen or Home to return to the Main Menu. TV-IP562WI 13. Password Settings. Follow the instructions on the screen. The default username and password is admin. Tick the Change Password checkbox to enter the new password details. The password should be between 8 and 16 characters. Click Next to continue, Back to go to the previous screen or Home to return to the Main Menu. © Copyright 2013 TRENDnet. All Rights Reserved. 15 TRENDnet User’s Guide 14. The initial setup is complete. Click the link to navigate to the camera’s Web User Interface for further configuration or click Next to continue to the next step. TV-IP562WI 15. The Mobile App option allows the user to download the TRENDnet Mobile App either for Apple iOS or Android™ format. To use this feature, the user must have a QR Code Scanner App on their mobile device. This is also available from the Apple App Store or Google Play™. You are now ready to use your camera. Click Finish to exit. © Copyright 2013 TRENDnet. All Rights Reserved. 16 TRENDnet User’s Guide TV-IP562WI Connecting Wireless Network Manually The manual wireless connection type is the third option, using a wireless router. Click this radio button and click Next to continue, Back to go to the previous screen or Home to return to the main menu. 16. Follow the instructions in the next screen to Power up the Camera. Click Next to continue, Back to go to the previous screen or Home to return to the Main Menu. © Copyright 2013 TRENDnet. All Rights Reserved. 17 TRENDnet User’s Guide 17. Connect one end of the network cable to your camera and the other end to your router. Click Next to continue, Back to go to the previous screen or Home to return to the Main Menu. TV-IP562WI 18. If you only have one camera on your network, the wizard will automatically select it (as shown below). Otherwise, if you have more than one camera, it provides several options from the list. The wizard provides the Model Name and MAC Address of the camera. If you do not see any of your camera(s) in the wizard, click Retry to scan for the camera again. Click Next to continue, Back to go to the previous screen or Home to return to the Main Menu. © Copyright 2013 TRENDnet. All Rights Reserved. 18 TRENDnet User’s Guide 19. Password Settings. Follow the instructions on the screen. The default username and password is admin. Tick the Change Password checkbox to enter the new password details. The password should be between 8 and 16 characters. Click Next to continue, Back to go to the previous screen or Home to return to the Main Menu. TV-IP562WI 20. Once your wireless network is discovered, the wizard provides you with an option to select the Available Wireless Network and also to provide a Wireless Network Password. If you do not see your wireless network details, click the Rescan link to scan the network again. © Copyright 2013 TRENDnet. All Rights Reserved. 19 TRENDnet User’s Guide 21. Next, you are prompted to disconnect your network cable from the camera/router. Click Next to continue, Back to go to the previous screen or Home to return to the Main Menu. TV-IP562WI 22. The initial setup is complete. Click the link to navigate to the camera’s Web User Interface for further configuration or click Next to continue to the next step. © Copyright 2013 TRENDnet. All Rights Reserved. 20 TRENDnet User’s Guide TV-IP562WI 23. The Mobile App option allows the user to download the TRENDnet Mobile App either for Apple iOS or Android™ format. To use this feature, the user must have a QR Code Scanner App on their mobile device. This is also available from the Apple App Store or Google Play™. You are now ready to use your camera. Click Finish to exit. © Copyright 2013 TRENDnet. All Rights Reserved. 21 TV-IP562WI TRENDnet User’s Guide Mobile Apps Using your mobile device, in this example it is an Android phone, touch the Bar Code scanning app on your phone. Hold it up to the QR Code on the wizard that reads, Android, and snap to scan the image. The Bar Code app will read the QR Code and record it. Here is Apple iTunes version Scan the QR Code using one of IOS’s QR Code apps. The app automatically creates an HTML link to the iTunes App Store. You are immediately directed to the iTunes App Store. Click the link to download. The app copies the QR link and provides a HTML link to the TRENDnet app. You will be directed to the Google Play™ Storefront to download the app. Download the app, install it and use the app on your mobile device to view the TRENDnet camera. Please use the Quick Installation Guide to install the mobile applications or learn how to use mobile accessibility. © Copyright 2013 TRENDnet. All Rights Reserved. 22 TRENDnet User’s Guide Configuration TV-IP562WI After you have logged in, Internet Explorer will prompt you to install the camera add-on required. Click Allow to install the add-on. After completing the AutoRun Wizard, you are ready to use your camera. The camera’s built-in Web configuration utility is designed to allow you to easily access and configure your camera. Open a web browser such as Internet Explorer® and enter the IP address of your camera (Default IP Address: http://192.168.10.30). Note: By default, this camera obtains an IP address from a DHCP server on the local network. To find the IP address of the camera, consult the DHCP client list on the DHCP server. However, if there is no DHCP server available, the static default IP address of this camera is 192.168.10.30. These initial steps are using Internet Explorer. To log in, type the Username admin and the password you created in the Setup Wizard. If you did not create a password, the default password is admin. After entering your password, click OK. © Copyright 2013 TRENDnet. All Rights Reserved. 23 TV-IP562WI TRENDnet User’s Guide These initial steps are using a non-Internet Explorer web browser. After the add-on was successfully installed, the Live View video feed will be displayed. After you have logged in, you need to install the plug-in required. Click the link below the camera view finder to install the plug-in. © Copyright 2013 TRENDnet. All Rights Reserved. 24 TV-IP562WI TRENDnet User’s Guide Download the plugin to a folder on the local PC and run the downloaded plugin installation file after the download. The Camera stream control application will be installed. Note: Make sure all Internet browsers are closed during this installation. Click Next to continue. Click the Close button to finish the installation. © Copyright 2013 TRENDnet. All Rights Reserved. 25 TV-IP562WI TRENDnet User’s Guide Main Web User Interface After successfully logging into the Web User Interface of the camera, the following window will appear. The following table describes all the icons and settings that can be configured on the Live View page: Icon Description Click this button to view the live video feedback of this camera. Click this button to access the setup pages for this camera. This icon is used to display the motion detection status of the current live video feed. This icon will be white when no motion is detected and will be yellow when motion is detected. This icon is used to display the recording status of the current live video feed. This icon will be white when not recording and will be yellow when recording. Day Mode will be displayed when the camera is supplying video feed in a daylight (normal light) environment. Night Mode will be displayed when the camera is supplying video feed in a night time (low light) environment. When the Day Mode is active, the video feed will be in color. When the Night Mode is active, the video feed will be in black and white. From the drop-down menu, select a language. © Copyright 2013 TRENDnet. All Rights Reserved. 26 TV-IP562WI TRENDnet User’s Guide Icon Description Please select a language Select the display language here. Options to choose from are English, German, Spanish, Russian, and French. Click this icon to specify the video/snapshot storage folder on the local PC. Click this icon to view the video profile 1. Click this icon to enable or disable the audio feed from the camera. Click this icon to view the video profile 2. Click this icon to enable or disable the audio feed to the camera. Click this icon to view the video profile 3. Click this icon to view the video profile 4. Click this icon to view the video feed in the full screen mode. Icon Description Click this icon to manually toggle the video feed between the Day and the Night Modes. Click one of these options to digitally zoom the video feed by 1, 2 or 4 times. Click this icon to manually take a snapshot of the video feed. Click this icon to manually enable or disable video recording. © Copyright 2013 TRENDnet. All Rights Reserved. 27 TV-IP562WI TRENDnet User’s Guide Setup Wizard In the Setup section we can view and configure more advanced features available on the IP camera. After clicking the Setup button, the following page will be displayed. The first category option available is Wizard. The setup wizard will guide users through a simplified step-by-step wizard to configure basic settings available on this camera. In the left side of this page, there is a Category menu. Except for Wizard, Motion Detection, and Sound Detection, within each category, there are multiple pages available that is used to configure different types of features available on this camera. This first page of the wizard will display a welcome message and layout the steps that will be followed using this wizard. Click Next to continue. © Copyright 2013 TRENDnet. All Rights Reserved. 28 TV-IP562WI TRENDnet User’s Guide Step 1: LAN Settings Step 2: Internet Settings This camera can connect to the Internet directly through the means of a PPPoE connection. On this page users can enter the PPPoE Internet connection’s Username and Password. Click the checkbox to enable this feature. This information can be acquired from your ISP. Click Next to continue. On this page users can configure the IPv4 and IPv6 connection settings for this camera. Select DHCP Connection to allow the camera to automatically obtain the IPv4 or IPv6 settings from a DHCP server on the local network, or select Static IP Address to manually enter the IPv4 and IPv6 connection settings. Click Next to continue. © Copyright 2013 TRENDnet. All Rights Reserved. 29 TV-IP562WI TRENDnet User’s Guide Step 3: DDNS Settings Step 4: Camera Name Settings On this page users can configure the camera’s name. Enter a name for the camera. This feature is helpful when you have more than one camera setup. Click Next to continue. Step 5: Time Settings On this page users can configure the Dynamic DNS (DDNS) settings. Click the checkbox to enable this feature. In Server Address, select one of the domains from the drop-down menu. The field to the left of the drop-down menu automatically populates. Under Host Name enter the name the DDNS service provided. Enter a Username and Password, repeat the password and finally enter the Timeout value. Timeout states the time DDNS is updated. Click Next to continue. On this page users can view and configure the time settings used by this router. This is a dynamic page and will change depending on the selections made. From the drop-down menu, select a Time Zone. To enable daylight saving time, tick the checkbox next to Enable Daylight Saving. © Copyright 2013 TRENDnet. All Rights Reserved. 30 TRENDnet User’s Guide After enabling the daylight saving feature, the following will appear. TV-IP562WI After selecting the Set DST Manually option, the following will appear. To allow the camera to automatically detect the daylight saving time, select the Auto Daylight Saving option or select the Set DST manually option to manually enter the daylight saving time. Select the Offset of the time within 1 to 2 hours. Then select a Start Time and an End Time from the drop-down menus provided. Select the Keep Current Date and Time option to keep the current date and time configured on the camera. Select the Synchronize with Network Time Protocol server option to make use of a time server to keep the date and time of this camera updated. © Copyright 2013 TRENDnet. All Rights Reserved. 31 TRENDnet User’s Guide TV-IP562WI After selecting the Synchronize with Network Time Protocol server option, the following will appear. After selecting the Setup Date and Time Manually option, the following will appear. Select and enter the NTP Server address used here or alternatively select the Set NTP Server from DHCP option to allow the camera to obtain the date and time settings from the NTP Server that is configured to run in collaboration with the DHCP server on your local network. Select the Year, Month, Day, Hour, Minute, and Second options from the drop-down menus provided to manually configure the date and time settings used by the camera. Alternatively, click the Sync with Computer Time button to automatically configure the camera’s date and time settings to be the same as the current date and time settings on the local computer. Click Next to continue. Select the Setup Date and Time Manually option to manual configure the date and time settings for this camera. © Copyright 2013 TRENDnet. All Rights Reserved. 32 TV-IP562WI TRENDnet User’s Guide System Step 6: Setup Complete The next category option available is System. In the System category we can configure administrative settings and the date and time settings. This is the final screen of the wizard. It shows the configuration options selected. Click Apply to make the changes. After clicking the Apply button, a notice will appear to mention that the camera will restart in 60 seconds and that it is saving the settings to the camera. After the restart, the Web UI will direct back to the start of the wizard. © Copyright 2013 TRENDnet. All Rights Reserved. 33 TV-IP562WI TRENDnet User’s Guide Admin In the Admin Settings section, we can configure the following. In this section we can configure the user account’s login credentials that will be used to login to the camera’s Web UI. In the User Name field, enter the login username that will be used for this camera. In the New Password and Confirm New Password fields, enter the new login password that will be used for this camera. Click the Add button to add the new user account created. In the User List section, we can configure the following. In this section we can configure the administrator account’s login credentials that will be used to login to the camera’s Web UI. In the Admin User Name field, enter the login username that will be used for this camera. In the Old Password field enter the old/current login password of the camera. In the New Password and Confirm New Password fields, enter the new login password that will be used for this camera. Click the Save button to save the modifications made. The User Name list will be populated with the names of the user accounts created in the previous section. To delete a user, select the user from the drop-down list and click the Delete button. In the Authentication section, we can configure the following. Note that the password can only contain: Alphanumeric: A-Z, a-z, 0-9, and Special Characters: !, @, #, $, % In the Add User Account section, we can configure the following. Tick the RSTP Authentication option to enable RSTP real-time authentication. Tick the HTTP Authentication option to enable HTTP authentication. Tick the Snapshot URL Authentication option to enable snapshot authentication of the current video stream using the hyperlink. Click the Save button to save the modifications made. © Copyright 2013 TRENDnet. All Rights Reserved. 34 TV-IP562WI TRENDnet User’s Guide In the Device Settings section, we can configure the following. Enter the Camera Name in the space provided. Tick the On-Screen Display (OSD) option to display the label, date and time on the video feed. Enter the Label name in the space provided. Tick the Time Stamp option to display the date and time on the video feed. Select the LED light option from the drop-down list. When selecting the Power/Link option, the LED will light up when the camera has power and a network link. When selecting the Off option, the LED will be turned off. When selecting the Blinking option, the LED will rhythmically blink. Time and Date In the Time Configuration section, we can configure the following. Select the Time Zone option from the drop-down menu. Tick the Enable Daylight Saving option to enable the daylight saving feature on this camera. Select the Auto Daylight Saving option to automatically receive the daylight saving update from the time server. Select the Set DST Manually option to manually configure the daylight saving time options. After selecting to manually configure the daylight saving time, select the Offset value used. Select the Start time and End time options. © Copyright 2013 TRENDnet. All Rights Reserved. 35 TV-IP562WI TRENDnet User’s Guide Network In the Automatic Time Configuration section, we can configure the following. The next category option available is Network. In the Network category we can configure the wired and wireless network settings. Also available for configuration in this category is Dynamic DNS. Tick the Synchronize with Network Time Protocol server option to enable the automatic time configuration option. Enter the NTP Server address of the time server used here or select the Set NTP Server from DHCP option to allow the camera to obtain the date and time settings from the NTP Server that is configured to run in collaboration with the DHCP server on your local network. In the Set Date and Time Manually section, we can configure the following. Tick the Setup Date and Time Manually option to manually configure the date and time settings for this camera. Select the Year, Month, Day, Hour, Minute, and Second options from the drop-down menus provided to manually configure the date and time settings used by the camera. Alternatively, click the Sync with Computer Time button to automatically configure the camera’s date and time settings to be the same as the current date and time settings on the local computer. Click the Apply button to apply the modifications made. © Copyright 2013 TRENDnet. All Rights Reserved. 36 TRENDnet User’s Guide TV-IP562WI Network In the LAN Settings section, we can configure the following. In the IPv6 Settings part, we can configure the IPv6 network settings used by this camera. Select the DHCP Connection option to automatically obtain the IPv6 network settings, for this camera, from a DHCP server, located on the local network. Select the Static IP Address option to manually configure the IPv6 network settings used by this camera. Enter the IPv6 Address/Prefix Length, Default Gateway (Router), Primary DNS, and Optional Secondary DNS parameters in the spaces provided. In the IPv4 Settings part, we can configure the IPv4 network settings used by this camera. Select the DHCP Connection option to automatically obtain the IPv4 network settings, for this camera, from a DHCP server, located on the local network. Select the Static IP Address option to manually configure the IPv4 network settings used by this camera. Enter the IPv4 Address, Subnet Mask, Default Gateway, Primary DNS, Optional Secondary DNS, and Optional Search Domain parameters in the spaces provided. This camera can connect to the Internet directly through the means of a PPPoE connection. Tick the PPPoE option to enable this feature. Enter the PPPoE Internet connection’s User Name and Password in the spaces provided. This information can be acquired from your ISP. In the Port Settings part, enter the HTTP Port and RSTP Port numbers used. In the UPnP part, tick the UPnP option to enable the UPnP feature on this camera. Tick the UPnP Port Forward option to enable the UPnP port forwarding feature. Enter the External HTTP and External RSTP port number in the respective spaces provided. © Copyright 2013 TRENDnet. All Rights Reserved. 37 TV-IP562WI TRENDnet User’s Guide Untick the Wireless option to disable the wireless functionality of this camera. Enter the wireless Network Name (SSID) in the space provide or select the wireless network name from the Site Survey drop-down list. If the wireless network exists and is not displayed in the Site Survey drop-down list, click the Rescan button to rescan for available wireless networks. In the Apple part, we can enable the Bonjour feature. Click the Apply button to apply the modifications made. Wireless Setup In the Wireless Configuration section, we can configure the following. Select the Wireless Mode for this camera. The two supported modes are Infrastructure and Ad-Hoc. When connecting the camera to a wireless access point or router, use the infrastructure mode. When connecting the camera to a wireless adapter directly, select the ad-hoc mode. After selecting the ad-hoc mode, we will be able to manually select the wireless Channel number used for the connection. Select the Security Mode for this camera. The four supported security modes for this camera are None, WEP, WPA-PSK, and WPA2-PSK. After selecting WPA-PSK or WPA2PSK as the security mode, select the Cipher Type used for this security mode. After selecting WEP, WPA-PSK, or WPA2-PSK as the security mode, enter the wireless Key used in the space provided. Tick the Show Hidden Key option to display the key entered. Click the Enable Wireless button to enable the wireless feature for this camera. After clicking the Enable Wireless button, the camera will restart (80 seconds) and the following page will be available. Click the Apply button to apply the modifications made. © Copyright 2013 TRENDnet. All Rights Reserved. 38 TV-IP562WI TRENDnet User’s Guide Audio/Video Dynamic DNS Dynamic DNS is a method of keeping a domain name linked to a changing public IP address as not all public IP addresses are static. Typically, when a user connects to the Internet, the user’s ISP assigns an unused IP address from a pool of IP addresses and this address is used only for the duration of that specific connection. This method of dynamically assigning addresses extends the usable pool of available IP addresses. A dynamic DNS service provider uses a special program that runs on the user’s computer, contacting the DNS service each time the IP address provided by the ISP changes and subsequently updating the DNS database to reflect the change in IP address. The next category option available is Audio/Video. In the Audio/Video category we can configure audio and video profiles and settings as well as configure image settings. In the Dynamic DNS Settings section, we can configure the following. Tick the Enable option to enable the Dynamic DNS feature. Select the DDNS service provider from the drop-down list after which the service provider’s name will be moved to the Server Address field. Enter the Host Name, User Name, Password, and Timeout information in the spaces provided. Click the Apply button to apply the modifications made. © Copyright 2013 TRENDnet. All Rights Reserved. 39 TV-IP562WI TRENDnet User’s Guide Audio and Video In the Video Profile sections, we can configure the following. In the Day/Night Mode section, we can configure the following. The camera allows users to record data in day and night mode. The camera has IR LED’s for night mode. When selecting the Day mode, the viewing image is in normal color. However, when you use Night mode, the viewing image turns black and white. The reason for this is to create a clearer and smoother image. When you select the Auto mode, the Day/Night function is concealed. Please Note: This allows you to set the camera to switch automatically from day to night mode (default) or to permanently set the color and Black/White operations. Also note, even when the camera is set to color mode, it will switch to Black/White night vision if there is no longer enough ambient light to support the color saturation. Select the Encode Type option from the drop-down list. Encoding types that can be selected are MPEG4, H.264, and profile 3 will be on JPEG permanently. Select the Resolution size option from the drop-down list. Resolutions that can be selected are 1280x720, 640x352, 320x176, and 160x80. The resolution of 1280x720 is only available on profiles 1 and 3. Select the Frames Per Second (FPS) from the drop-down list. FPS speeds that can be selected are 30, 15, 10, 6, 5, 3, 2, and 1. Select the Encode Mode option from the drop-down list. Encoding modes that can be selected are Constant Bit Rate (CBR) and Quality and profile 3 will use the quality mode permanently. After selecting CBR as the Encode Mode, select the Bits Per Second (bps) value. Options to choose from are between 64 Kbps and 4 Mbps. After selecting Quality as the Encode Mode, select the Quality option. Options to choose from are Low, Fair, Standard, Good, and Excellent. Users can also enter a custom RSTP URL in the space provided. Select the Day/Night Mode option from the drop-down list. Options to choose from are Auto, Manual, Always day mode, Always night mode, and Schedule. When selecting Auto, the camera will automatically switch between day and night modes depending on the light conditions. When selecting Manual, the user can manually toggle between day and night modes by clicking the button on the Live View page. When selecting Always day mode or Always night mode the camera will stay on the mode selected even when the light conditions change. When selecting the Schedule option, the camera will toggle between day and night modes depending on the time schedule configured. © Copyright 2013 TRENDnet. All Rights Reserved. 40 TV-IP562WI TRENDnet User’s Guide After selecting the Auto option as the Day/Night Mode, we can configure the following. Select the Sensitivity Level option from the drop-down list. There are three main sensitivity point called Brightest, Median, and Darkest. In between these main sensitivity points are numerical sensitivity values ranging from +1 to +7 between Median and Brightest, and numerical sensitivity values ranging from -1 to -5 between Median and Darkest. Selecting the sensitivity level closer to the Brightest option, will switch the IR LEDs on earlier when the area becomes darker. Selecting the sensitivity level closer to the Darkest option, will switch the IR LEDs on later when the area becomes darker. In the Audio Setup section, we can configure the following. Tick the Speaker option to enable the audio feed from the camera to the PC. Tick the Microphone option to enable the audio feed from the PC to the camera. Select the Volume level for both selections. Click the Apply button to apply the modifications made. After selecting the Schedule option as the Day/Night Mode, we can configure the following. Enter the Day Time values in the spaces provided. First enter the starting hour and minute values next to the From option and then enter the ending hour and minute values next to the to option. © Copyright 2013 TRENDnet. All Rights Reserved. 41 TV-IP562WI TRENDnet User’s Guide Image Setup In the Live Video section, we can view the live video feed while we do image modifications in the Image Settings section. Select to enable or disable the auto White Balance feature. To enable the Slow Shutter feature, select one of the time values (1/15 second, 1/10 second, 1/7.5 second or 1/3.75 second) from the drop-down list. Click the Reset to Default button to return the image settings to their default values. Action The next category option available is Action. In the Action category we can configure the action that will be taken when recording is done. Select the Brightness, Saturation, Contrast, and Hue values from the respective dropdown menus. Tick the Black and White option to change the image color to black and white. Tick the Mirror option to flip the video image horizontally. Tick the Flip option to flip the video image vertically for upside-down mounting. Select the video Frequency value from the drop-down list. © Copyright 2013 TRENDnet. All Rights Reserved. 42 TV-IP562WI TRENDnet User’s Guide Recording This camera allows users to record video, based on a trigger event, and then save the video recording either on a micro SD card or on a Samba server shared folder. In the Recording section, we can configure the following. After selecting the Motion option as the Trigger by event, the following can be configured. Selecting Motion, will tell the camera only to record when motion is detected. Tick the Schedule option to only record motion at specific times of the week. Tick the Day and enter the Start and End times. After selecting the Schedule option as the Trigger by event, the following can be configured. Selecting Schedule, will tell the camera to record always within the scope of the schedule configured. Tick the Day and enter the Start and End times. Tick the Enable option to enable the recording feature. Select the Trigger by option from the drop-down list. Options to choose from are Motion, Schedule, Always, and Sound. The parameters available for configuration will change depending on the selections made. After selecting the Always option as the Trigger by event, the following can be configured. Selecting Always, will tell the camera to record always. © Copyright 2013 TRENDnet. All Rights Reserved. 43 TV-IP562WI TRENDnet User’s Guide After selecting the Sound option as the Trigger by event, the following can be configured. Selecting Sound, will tell the camera only to record when sound is detected. Tick the Schedule option to only record video when sound is detected at specific times of the week. Tick the Day and enter the Start and End times. When selecting the Video option, the following can be configured. Selecting this option will tell the camera to record a video clip when the abovementioned criteria are met. Select the video profile (Source) that will be used for the recording. Select the File Format that the recording will be saved as. File formats available are AVI and MP4. Select the Recording clip time value between 1 and 6 minutes. This will split the total recording into smaller separate files for the duration of the recording. In the Recording Type section, we can configure the following. In the Target section, we can configure the following. Enter the Pre-event recording and Post-event recording time values in the respective fields provided. When selecting the Snapshot option, the following can be configured. After selecting Micro SD Card as the recording Target, the recording will be saved on the micro SD card installed in the camera. Enter the Keep Free Space value that is needed on the micro SD card. Tick the Recycle option to record until the space is filled on the micro SD card and then to record over the oldest recordings found on the card. Selecting this option will tell the camera to only take a snapshot (an image capture) of the video feed when the abovementioned criteria are met. Enter the Interval value in the space provided. The interval value means that a snapshot will be taken at every interval configured. Only Profile 3 can be used for this selection. © Copyright 2013 TRENDnet. All Rights Reserved. 44 TV-IP562WI TRENDnet User’s Guide After selecting Samba Network Storage as the recording Target, the recording will be saved on the Samba network attached storage available on the local network. After selecting Samba Network Storage as the recording Target, the recording will be saved on the Samba network storage available on the network. Enter the Samba Server Address in the space provided. To connect to the Samba server as anonymous, select the Anonymous option. To connect the Samba server with a user account, select the Account option and enter the Username and Password in the spaces provided. Enter the Share Folder name, Sub Folder name, and Keep Free Space information in the spaces provided. Tick the Recycle option to record until the space is filled on the Samba server account and then to record over the oldest recordings. Click the Apply button to apply the modifications made. Video Clip This camera allows users to record video clips and then send it to an FTP server or email the video to an email account. In the Video Clip section, we can configure the following. Tick the Enable option to enable the video clip feature. Select the Trigger by option from the drop-down list. Options to choose from are Motion, Schedule, Always, and Sound. The parameters available for configuration will change depending on the selections made. After selecting the Motion option as the Trigger by event, the following can be configured. © Copyright 2013 TRENDnet. All Rights Reserved. 45 TV-IP562WI TRENDnet User’s Guide Selecting Motion, will tell the camera only to record when motion is detected. Tick the Schedule option to only record motion at specific times of the week. Tick the Day and enter the Start and End times. In the Video Clip Type section, we can configure the following. After selecting the Schedule option as the Trigger by event, the following can be configured. Selecting Schedule, will tell the camera to record always within the scope of the schedule configured. Tick the Day and enter the Start and End times. Select the video profile in the Source drop-down list to use. Since profile 3 is only for JPEG, it cannot be used here. Select the File Format that the video clip will be saved as. Options to choose from are AVI and MP4. Enter the Pre-event recording time value and the Maximum duration time value in the spaces provided. In the Target section, we can configure the following. After selecting the Always option as the Trigger by event, the following can be configured. Selecting Always, will tell the camera to record always. After selecting the Sound option as the Trigger by event, the following can be configured. Selecting Sound, will tell the camera only to record when sound is detected. Tick the Schedule option to only record video when sound is detected at specific times of the week. Tick the Day and enter the Start and End times. In this section we can configure where the recorded video clip will be saved. Select FTP or E-mail as the target. After selecting FTP as the Target, enter the FTP Server address, Port number, User Name, Password, Path, Filename Prefix, and Interval information in the spaces provided. Tick the Passive Mode option to enable the passive mode feature. Click the Test button to test the FTP connection. © Copyright 2013 TRENDnet. All Rights Reserved. 46 TV-IP562WI TRENDnet User’s Guide After selecting E-mail as the Target, the following will be available. Snapshot Snapshots can be taken by this camera based on the trigger by event. In the Snapshot section, we can configure the following. Enter the Recipient E-mail Address, SMTP Mail Server address, Port number, User Name, Password, Sender E-mail Address, and Interval information in the spaces provided. Select the SSL-TLS option that will be used. Options to choose from are None, SSL-TLS, and STARTTLS. Click the Test button to test the E-mail connection. Click the Apply button to apply the modifications made. Tick the Enable option to enable the snapshot feature. Select the Trigger by option from the drop-down list. Options to choose from are Motion, Schedule, Always, and Sound. The parameters available for configuration will change depending on the selections made. After selecting the Motion option as the Trigger by event, the following can be configured. © Copyright 2013 TRENDnet. All Rights Reserved. 47 TV-IP562WI TRENDnet User’s Guide Selecting Motion, will tell the camera only to take snapshots when motion is detected. Tick the Schedule option to only take snapshots for motion at specific times of the week. Tick the Day and enter the Start and End times. After selecting the Schedule option as the Trigger by event, the following can be configured. In the Snapshot Type section, we can configure the following. Only Profile 3 can be used to take snapshots. In the Target section, we can configure the following. Selecting Schedule, will tell the camera to always take snapshots within the scope of the schedule configured. Tick the Day and enter the Start and End times. After selecting the Always option as the Trigger by event, the following can be configured. In this section we can configure where the snapshot will be saved. Select FTP or E-mail as the target. Selecting Always, will tell the camera to always take snapshots. After selecting the Sound option as the Trigger by event, the following can be configured. Selecting Sound, will tell the camera only to take snapshots when sound is detected. Tick the Schedule option to only take snapshots when sound is detected at specific times of the week. Tick the Day and enter the Start and End times. © Copyright 2013 TRENDnet. All Rights Reserved. 48 TV-IP562WI TRENDnet User’s Guide After selecting FTP as the Target, the following will be available. After selecting E-mail as the Target, the following will be available. Enter the FTP Server address, Port number, User Name, Password, Path, Filename Prefix, and Interval information in the spaces provided. Tick the Passive Mode option to enable the passive mode feature. Click the Test button to test the FTP connection. Enter the Recipient E-mail Address, SMTP Mail Server address, Port number, User Name, Password, Sender E-mail Address, and Interval information in the spaces provided. Select the SSL-TLS option that will be used. Options to choose from are None, SSL-TLS, and STARTTLS. Click the Test button to test the E-mail connection. Click the Apply button to apply the modifications made. © Copyright 2013 TRENDnet. All Rights Reserved. 49 TV-IP562WI TRENDnet User’s Guide Motion Detection SD Management On this page the micro SD card can be managed. In the SD Management section, we can configure the following. The next category option available is Motion Detection. In the Motion Detection category we can configure the motion detection area and settings for this camera. In this section the SD Status, Folder Name, Folder Size, Total Space, Total Space Used, and Total Space Free information will be displayed. Select the Files per Page option from the drop-down list to view a certain amount of files per page. Select the Pages option from the drop-down list to view a certain page’s information, when multiple pages exist. Select a folder’s or file’s checkbox and click the Delete button to manually remove a folder or file from the micro SD card. Click the Format SD Card button to completely reformat the micro SD card. Note: When formatting the SD card, all files and folders will be removed from the micro SD card and cannot be recovered. Tick the Enable Video Motion option to enable the motion detection feature for this camera. When the Draw motion area option is selected, in the live video feed block, use the left mouse button to draw an area that will be used for motion detection. The area will be highlighted with Red Blocks. When the Erase motion area option is selected, in the live video feed block, use the left mouse button to erase the area that was used for motion detection. Enter the Sensitivity value in the space provided. Click the Clear button to completely remove all the red blocks from the video feed. Click the Apply button to apply the modifications made. © Copyright 2013 TRENDnet. All Rights Reserved. 50 TV-IP562WI TRENDnet User’s Guide Sound Detection Tools The next category option available is Sound Detection. In the Sound Detection category we can configure the sound detection settings for this camera. The next category option available is Tools. In the Tools category we can backup and restore configuration files, reset or reboot the camera, and perform a firmware update. Tick the Enable button to enable the sound detection feature of this camera. Select the sound Detection Sensitivity Level value from the drop-down list provided. Click the Apply button to apply the modifications made. © Copyright 2013 TRENDnet. All Rights Reserved. 51 TV-IP562WI TRENDnet User’s Guide System In the System section we can configure the following. Click the Backup button to back the configuration of this camera up to a file that will be saved on the local computer. Click the Choose File button to navigate to the backed up configuration file on the local computer and then click the Restore button to restore the configuration of this camera based on the settings saved on the backup configuration file. Click the Reset button to restore the camera to its factory default settings. Note: All configurations that were done on this camera will be lost and the camera will return to its factory default configuration. Click the Reboot button to simply reboot the camera. Firmware Update In the Firmware section we can view and configure the following. In the Firmware Information section, information regarding the current running firmware version will be displayed. In the Firmware Upgrade section, click the Choose File button to navigate to the saved firmware file, located on the local computer, and then click the Upload button to upload that firmware to the camera. The camera will then use this firmware file to upgrade the firmware of the camera. Note: To find the latest firmware available for this camera, visit the TRENDnet website. © Copyright 2013 TRENDnet. All Rights Reserved. 52 TV-IP562WI TRENDnet User’s Guide Advanced The next category option available is Advanced. In the Advanced category we view more detailed information about the camera as well as the system log. Device Info In the Information section we can view more detailed information about the camera’s configuration. © Copyright 2013 TRENDnet. All Rights Reserved. 53 TRENDnet User’s Guide TV-IP562WI Log In the Current Log section we can view a list of system log entries that was generated based on events that occurred during the runtime of this camera. Click the Clear button to remove all the log entries from the table. Click the Download button export the log table to a text file and then save it to the local computer. © Copyright 2013 TRENDnet. All Rights Reserved. 54 TRENDnet User’s Guide TV-IP562WI Knowledge Base Install TRENDnetVIEW Pro Software4 Click Autorun. Click on the link, Install TRENDnetVIEW Pro Software, to install it. Using the proprietary-based configuration interface This section describes the how to setup a camera using the TRENDnetVIEW Pro 2.0 camera monitoring software. To install TRENDnetVIEW Pro 2.0 on a system running Windows, launch the TRENDnetVIEW Pro 2.0 installation software on the installation CD-ROM and follow the setup instructions. Once the software is installed, the TRENDnet View Pro 2.0 camera monitoring utility is ready for use. Add up to 32 network cameras to monitor using the software. Additional software, TRENDnet IPView Pro Player software is also installed. The TRENDnetVIEW Pro 2.0 Player is used for playing recorded video from cameras that have been configured to save recorded files. Running the Software When the wizard starts, you have the option to select a language. The default is English. Alternatively, there are 13 other languages to choose from. Select the one that best suits your needs. Please refer to TRENDnetView Pro User Guide for a more detailed installation experience. © Copyright 2013 TRENDnet. All Rights Reserved. 55 TV-IP562WI TRENDnet User’s Guide How to setup/access the camera remotely The next screen displays the Welcome screen. Click Next to continue. The Dynamic DNS connection can be configured on the camera itself or the home router. An account from any of the listed Dynamic DNS providers is required prior to this operation. Configure Dynamic DNS on your Camera 24. Go to camera’s Dynamic DNS page. Tick Enable to activate the feature. Then select a Dynamic DNS provider from the list. After selecting the Dynamic DNS provider, the domain name will be entered into the Server Address field. Please view the TRENDnetVIEW Pro User Guide for more details on the software. © Copyright 2013 TRENDnet. All Rights Reserved. 56 TRENDnet User’s Guide 25. Enter Dynamic DNS’ Host Name, User Name and Password. Re-enter the password to confirm it. 26. Open the router’s Web configuration page. (In the example, TRENDnet’s TEW651BR Wireless N router is used) TV-IP562WI 27. Go to Access > Virtual Server and select Enable. Enter the Name for the virtual server rule in the space provided. Select TCP as the Protocol option. Enter 80 as the Private Port and Public Port number. Enter the IP address of the camera in the LAN Server space provided. Click Add to add the rule. Refer to the router’s user manual for more detailed information about the Virtual Server. Some routers might use Port Forwarding or Special applications for this function. The setup steps should be very similar. 28. From a remote location the camera can now be accessed using the domain name instead of the IP address. © Copyright 2013 TRENDnet. All Rights Reserved. 57 TRENDnet User’s Guide Configure Dynamic DNS on your router Again, for this configuration we’ll refer to the TEW-651BR TRENDnet router. 29. Login to your router’s web configuration page. TV-IP562WI 31. Go to Access > Virtual Server and select Enable. Enter the Name for the virtual server rule in the space provided. Select TCP as the Protocol option. Enter 80 as the Private Port and Public Port number. Enter the IP address of the camera in the LAN Server space provided. Click Add to add the rule. 30. Go to the Main > Dynamic DNS page and Enable DDNS. Select the Dynamic DNS provider from the Server Address drop-down list and enter the Host Name, User Name, and Password information in the spaces provided. © Copyright 2013 TRENDnet. All Rights Reserved. 58 TRENDnet User’s Guide TV-IP562WI Refer to the router’s user manual for more detailed information about the Virtual Server. Some routers might use Port Forwarding or Special applications for this function. The setup steps should be very similar. 32. From a remote location the camera can now be accessed using the domain name instead of the IP address. © Copyright 2013 TRENDnet. All Rights Reserved. 59 TV-IP562WI TRENDnet User’s Guide Technical Specifications Camera General Sensor: 1/4” 720p CMOS sensor Resolution: Megapixel (1280x800) Lens: 3.35 mm Fixed Aperture (F/No): F2.0 Minimum illumination: 0.5 Lux (IR off), 0 Lux (IR on) Viewing Angle : Diagonal: 65˚ Horizontal: 52˚ Vertical : 40˚ Image & Video Compression: H.264, MPEG-4, and MJPEG Audio Built-in omni-directional microphone Two Way audio, Full Duplex Output: 5 V DC 1 A external power adapter Dimension (L x H) 102.5 x 62.7 mm (4.04 x 2.47 in.) Weight 85.6 g (without bracket) Operating Condition Operating Temperature: 0°C ~ 40°C (32°F ~ 104°F) Storage Temperature : -25°C ~ 70°C (-13°F ~158°F) Humidity Max 80% (non-condensing) Certifications CE, FCC, LVD, Anatel Requirement Management Interface Firefox 13.0 or higher Safari 4.0 or higher Google Chrome 24.0 or higher Network Protocols Sensitivity: -42db +/- 3dB Frequency: 50 ~ 16000Hz S/N > 58 dB Format: PCM/ADPCM/AAC Day/Night Internet Explorer 9.0 or higher Built-in ICR Night vision(IR) up to 5 meters (indoor) IPv4, IPv6, ARP, TCP, UDP, ICMP, ONVIF DHCP Client, NTP Client, DNS Client, DDNS Client, SMTP Client, FTP Client, Samba Client HTTP PPPoE UPnP RTP, RTCP, RTSP 3GPP Wireless Hardware Network IEEE 802.3u 10/100 Mbps Fast Ethernet Diagnostic LED Power/Link, WPS IR LEDs Build-in (Wavelength: 850 nm) Reset Button Reset to factory default WPS Button Enable WPS connection Standard IEEE 802.11b/g/n Frequency 2.4 ~ 2.483 GHz ISM band Modulation DQPSK, DPPSK, DSSS and CCK, BPSK, QPSK, 16QAM, 64QAM with OFDM Antenna Built-in 1.3dBi antenna Data Rate 802.11b: up to 11bps Power Consumption Max 5 Watts 802.11g: up to 54Mbps Power Input: 100 ~ 24 0 V AC , 1 A, 50~60 Hz 802.11n: up to 150Mbps © Copyright 2013 TRENDnet. All Rights Reserved. 60 TV-IP562WI TRENDnet User’s Guide Security 64/128-bit WEP, WPA/WPA2-PSK Output Power 802.11b: 17.5 dBm (typical) Resolution: 1280x720/640x352/320x176/160x80 Max frame rate: 1280x720@5fps, 640x352/320x176/160x80@30fps JPEG Quality: low, fair, standard, good, excellent RTSP: http://ipcamera_ip/play3.sdp 802.11g: 17.5dBm (typical) 802.11n: 14.5 dBm (typical) Receiving Sensitivity Channels 802.11b: -89dBm at 11Mbps 802.11g: -74dBm at 54Mbps Profile 4 802.11n: -68dBm at 150Mbps 1~11 (FCC), 1~13 (ETSI) Management Remote Remote management supported Backup / Restore Save / retrieve configuration files Recording Recording type: continuous, schedule, motion detection, sound detection Event Management Event trigger: schedule, motion detection, sound detection Settings Image Video Encoding: H.264/MPEG4 Resolution: 640x352/320x176/160x80 Max frame rate: 30fps RTSP: http://ipcamera_ip/3gpp Trigger action: video recording, video clip , snapshot Brightness, contrast, saturation, black/white, light frequency, indoor, outdoor, white balance, mirror, flip, slow shutter (disable, 1/15s, 1/10s, 1/7.5s, 1/3.75s) Encoding type: H.264, MPEG4, JPEG Profile 1 Encoding: H.264/MPEG4 Resolution: 1280x720/640x352/320x176/160x80 Max frame rate: 30fps RTSP: http://ipcamera_ip/play1.sdp Port Settings HTTP port: 80 (default) RTSP port: 554 (default) Dynamic DNS Support for: Dyndns.com, and NO-IP.com Time Synchronize with NTP server or set time / date manually System Log Max 1023 entries Profile 2 Encoding: H.264/MPEG4 Resolution: 640x352/320x176/160x80 Max frame rate: 30fps RTSP: http://ipcamera_ip/play2.sdp Profile 3 Encoding: JPEG © Copyright 2013 TRENDnet. All Rights Reserved. 61 TV-IP562WI TRENDnet User’s Guide Troubleshooting 1. 2. The Power LED and Ethernet Activity LED do not light up. The power supply or camera might be faulty. Check that the connection to both the power source and the terminal on the back of the camera are secure and that you are using the provided power supply. If the camera is otherwise functioning correctly, the LEDs might have been disabled in the configuration. See the section of this guide on Configuration of System settings. The camera can’t be accessed or access is slow. There might be a problem with the network cable. To confirm that the cables are working, ping the address of a known device on the network. If the cabling is OK and your network is reachable, you should receive a reply similar to the following (…bytes = 32 time = 2 ms). Another possible problem may be that the network device such as a hub or switch utilized by the Network Camera is not functioning properly. Please confirm the power for the devices are well connected and functioning properly. 3. 4. The camera can be accessed locally but not remotely. This might be caused by a firewall. Check the Internet firewall with your system administrator. The firewall may need to have some settings changed in order for the Network Camera to be accessible outside your local LAN. For more information, please refer to the section about installing your camera behind a router. 5. The camera images are ‘noisy’. Often if the camera is in a low-light environment, the images can contain a lot of noise. Try enabling Night mode and see if that improves the image quality. Otherwise, try to use the camera in a location where there is a bit more light. 6. The camera images are of poor quality. Make sure that your computer’s display properties are set to at least 16-bit color. Using 16 or 256 colors on your computer will produce dithering artifacts in the image, making the image look as if it is of poor quality. Try also adjusting the brightness, contrast, saturation, light frequency and antiflicker controls on the Video Settings under the Configuration menu. You may also consider adjusting the resolution of the camera and the compression rate to improve the image. 7. Video can’t be viewed through the web browser interface. ActiveX might be disabled. If you are viewing the images from Internet Explorer make sure ActiveX has been enabled in the Internet Options menu. You may also need to change the security settings on your browser to allow the ActiveX plugin to be installed. If you are using Internet Explorer with a version number lower than 6, then you will need to upgrade your Web browser software in order to view the streaming video transmitted by the Network Camera. Try also viewing the video using Java. Ensure that you have the latest version of Java installed before you do. Go to www.java.com for more information. Make sure that the Network Camera isn’t conflicting with any Web server you may have running on your network. The default router setting might be a possible reason. Check that the configuration of the router settings allow the Network Camera to be accessed outside your local LAN. White vertical lines appear on the image from the camera. It could be that the CMOS sensor (a square panel situated behind the lens that measures the light signals and changes it into a digital format so your computer can present it into an image that you are familiar with) has become overloaded when it has been exposed to bright lights such as direct exposure to sunlight or halogen lights. Reposition the Network Camera into a more shaded area immediately as prolonged exposure to bright lights will damage the CMOS sensor. © Copyright 2013 TRENDnet. All Rights Reserved. 62 TV-IP562WI TRENDnet User’s Guide Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. IEEE 802.11b or 802.11g operation of this product in the U.S.A. is firmware-limited to channels 1 through 11. IMPORTANT NOTE: FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. EN 60950-1:2006+A11:2009+A1:2010+A12:2011 Safety of Information Technology Equipment EN 62311: 2008 Assessment of electronic and electrical equipment related to human exposure restrictions for electromagnetic fields (0 Hz-300 GHz) (IEC 62311:2007 (Modified)) EN 300 328 V1.7.1: (2006-10) Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband Transmission systems; Data transmission equipment operating in the 2,4 GHz ISM band and using spread spectrum modulation techniques; Harmonized EN covering essential requirements under article 3.2 of the R&TTE Directive EN 301 489-1 V1.9.2: 2011 Electromagnetic compatibility and Radio Spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 1: Common technical requirements EN 301 489-17 V2.1.1 (2009-05) Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic Compatibility (EMC) standard for radio equipment and services; Part 17: Specific conditions for 2,4 GHz wideband transmission systems This device is a 2.4 GHz wideband transmission system (transceiver), intended for use in all EU member states and EFTA countries, except in France and Italy where restrictive use applies. In Italy the end-user should apply for a license at the national spectrum authorities in order to obtain authorization to use the device for setting up outdoor radio links and/or for supplying public access to telecommunications and/or network services. This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 – 2483.5 MHz. For detailed information the end-user should contact the national spectrum authority in France. Europe – EU Declaration of Conformity This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The following test methods have been applied in order to prove presumption of conformity with the essential requirements of the R&TTE Directive 1999/5/EC: © Copyright 2013 TRENDnet. All Rights Reserved. 63 TRENDnet User’s Guide TV-IP562WI This device is designed to provide uninterrupted monitoring and/or recording. This device does not off power management functionality such as Off mode or Standby mode. IMPORTANT NOTE: NCC AND FCC Warning Statement FOR COUNTRY CODE SELECTION USAGE (WLAN DEVICES) Note: This country code selection is for non-US models only and is not available to all US models. Per FCC regulation, all WiFi products marketed in the US must be fixed to US operation channels only. 以下警語適用台灣地區 經型式認證合格之低功率射頻電機,非經許可,公司、商號或使用者均不得 擅自變更頻率、加大功率或變更原設計之特性及功能。 低功率射頻電機之使用不得影響飛航安全及干擾合法通信;經發現有干擾現象時, 應立即停用,並改善至無干擾時方得繼續使用。前項合法通信,指依電信法規定作 業之無線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射 性電機設備之干擾 © Copyright 2013 TRENDnet. All Rights Reserved. 64 TV-IP562WI TRENDnet User’s Guide Česky [Czech] TRENDnet tímto prohlašuje, že tento TV-IP562WI je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk [Danish] Undertegnede TRENDnet erklærer herved, at følgende udstyr TVTV-IP562WI overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Deutsch [German] Hiermit erklärt TRENDnet, dass sich das Gerät TV-IP562WI in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG befindet. Eesti [Estonian] Käesolevaga kinnitab TRENDnet seadme TV-IP562WI vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele. English Español [Spanish] Hereby, TRENDnet, declares that this TV-IP562WI is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Por medio de la presente TRENDnet declara que el TV-IP562WI cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. noteikumiem. Lietuvių [Lithuanian] Šiuo TRENDnet deklaruoja, kad šis TV-IP562WI atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas. Nederlands [Dutch] Hierbij verklaart TRENDnet dat het toestel TV-IP562WI in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Malti [Maltese] Hawnhekk, TRENDnet, jiddikjara li dan TV-IP562WI jikkonforma mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li hemm fid-Dirrettiva 1999/5/EC. Magyar [Hungarian] Alulírott, TRENDnet nyilatkozom, hogy a TV-IP562WI megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Polski [Polish] Niniejszym TRENDnet oświadcza, że TV-IP562WI jest zgodny z zasadniczymi wymogami oraz pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC. Português [Portuguese] TRENDnet declara que este TV-IP562WI está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE. Slovensko [Slovenian] TRENDnet izjavlja, da je ta TV-IP562WI v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES. Slovensky [Slovak] TRENDnet týmto vyhlasuje, že TV-IP562WI spĺňa základné požiadavky a všetky príslušné ustanovenia Smernice 1999/5/ES. Ελληνική [Greek] ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ TRENDnet ΔΗΛΩΝΕΙ ΟΤΙ TV-IP562WI ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999/5/ΕΚ. Français [French] Par la présente TRENDnet déclare que l'appareil TV-IP562WI est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE. Suomi [Finnish] TRENDnet vakuuttaa täten että TV-IP562WI tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen. Italiano [Italian] Con la presente TRENDnet dichiara che questo TV-IP562WI è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Svenska [Swedish] Härmed intygar TRENDnet att denna TV-IP562WI står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. Latviski [Latvian] Ar šo TRENDnet deklarē, ka TV-IP562WI atbilst Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to saistītajiem © Copyright 2013 TRENDnet. All Rights Reserved. 65 TRENDnet User’s Guide Limited Warranty TRENDnet warrants its products against defects in material and workmanship, under normal use and service, for the following lengths of time from the date of purchase. TV-IP562WI – 3 Years Warranty Limited Warranty EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TRENDNET NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE OR USE OF TRENDNET’S PRODUCTS. AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty. If a product does not operate as warranted during the applicable warranty period, TRENDnet shall reserve the right, at its expense, to repair or replace the defective product or part and deliver an equivalent product or part to the customer. The repair/replacement unit’s warranty continues from the original date of purchase. All products that are replaced become the property of TRENDnet. Replacement products may be new or reconditioned. TRENDnet does not issue refunds or credit. Please contact the point-of-purchase for their return policies. TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD. TRENDnet shall not be responsible for any software, firmware, information, or memory data of customer contained in, stored on, or integrated with any products returned to TRENDnet pursuant to any warranty. LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW TRENDNET ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT TRENDNET’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE. There are no user serviceable parts inside the product. Do not remove or attempt to service the product by any unauthorized service center. This warranty is voided if (i) the product has been modified or repaired by any unauthorized service center, (ii) the product was subject to accident, abuse, or improper use (iii) the product was subject to conditions more severe than those specified in the manual. Warranty service may be obtained by contacting TRENDnet within the applicable warranty period and providing a copy of the dated proof of the purchase. Upon proper submission of required documentation a Return Material Authorization (RMA) number will be issued. An RMA number is required in order to initiate warranty service support for all TRENDnet products. Products that are sent to TRENDnet for RMA service must have the RMA number marked on the outside of return packages and sent to TRENDnet prepaid, insured and packaged appropriately for safe shipment. Customers shipping from outside of the USA and Canada are responsible for return shipping fees. Customers shipping from outside of the USA are responsible for custom charges, including but not limited to, duty, tax, and other fees. WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE CUSTOMER’S SOLE REMEDY SHALL BE, AT TRENDNET’S OPTION, REPAIR OR REPLACE. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, Governing Law: This Limited Warranty shall be governed by the laws of the state of California. Some TRENDnet products include software code written by third party developers. These codes are subject to the GNU General Public License ("GPL") or GNU Lesser General Public License ("LGPL"). Go to http://www.trendnet.com/gpl or http://www.trendnet.com Download section and look for the desired TRENDnet product to access to the GPL Code or LGPL Code. These codes are distributed WITHOUT WARRANTY and are subject to the copyrights of the developers. TRENDnet does not provide technical support for these codes. Please go to http://www.gnu.org/licenses/gpl.txt or http://www.gnu.org/licenses/lgpl.txt for specific terms of each license. © Copyright 2013 TRENDnet. All Rights Reserved. 66
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