Tagsys RXU500 RFID Tag Reader User Manual 2x2 patch array antenna User s Guide V1 1
Tagsys S.A. RFID Tag Reader 2x2 patch array antenna User s Guide V1 1
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Contents
- 1. User Manual - Antenna
- 2. User Manual - Reader
User Manual - Antenna
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| Document ID | 1411825 |
| Application ID | tRE8GpxdL4DTASPtZHGgnw== |
| Document Description | User Manual - Antenna |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 40.14kB (501763 bits) |
| Date Submitted | 2011-01-31 00:00:00 |
| Date Available | 2011-01-31 00:00:00 |
| Creation Date | 2011-01-27 11:28:38 |
| Producing Software | GPL Ghostscript 8.70 |
| Document Lastmod | 2011-01-27 11:28:38 |
| Document Title | 2x2 patch array antenna User's Guide V1.1 |
| Document Creator | PDFCreator Version 0.9.9 |
| Document Author: | ccatalan |
UHF 2x2 Patch Array Antenna User's Guide Revision 1.1 January 2011 UHF 2x2 Patch Array Antenna User's Guide Publishing Information Disclaimer and Limitation of Liability All information herein is either public information or is the property of and owned solely by TAGSYS who shall have and keep the sole right to file patent applications or any other kind of intellectual property protection in connection with such information. Nothing herein shall be construed as implying or granting to you any rights, by license, grant or otherwise, under any intellectual and/or industrial property rights of or concerning any of TAGSYS’ information. This document can be used for informational, non-commercial, internal and personal use only provided that: • the copyright notice below, the confidentiality and proprietary legend and this full warning notice appear in all copies. • this document shall not be posted on any network computer or broadcast in any media and no modification of any part of this document shall be made. Use for any other purpose is expressly prohibited and may result in severe civil and criminal liabilities. The information contained in this document is provided “AS IS” without any warranty of any kind. Unless otherwise expressly agreed in writing, TAGSYS makes no warranty as to the value or accuracy of information contained herein. The document could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein. Furthermore, TAGSYS reserves the right to make any change or improvement in the specifications data, information, and the like described herein, at any time. Therefore TAGSYS assumes no liability and is not responsible for customer applications or product or software that include TAGSYS products. TAGSYS HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE INFORMATION CONTAINED HEREIN, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. IN NO EVENT SHALL TAGSYS BE LIABLE, WHETHER IN CONTRACT, TORT OR OTHERWISE, FOR ANY INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING BUT NOT LIMITED TO DAMAGES RESULTING FROM LOSS OF USE, DATA, PROFITS, REVENUES, OR CUSTOMERS, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF INFORMATION CONTAINED IN THIS DOCUMENT. TAGSYS does not and shall not warrant that this product/system/equipment will be resistant to all possible attacks, and shall not incur, and disclaims, any liability in this respect. Even if each product is compliant with current security standards in force on the date of their design, security mechanisms' resistance necessarily evolves according to the state-of-the-art in security and notably under the emergence of new attacks. Under no circumstances shall TAGSYS be held liable for any third party actions, and in particular in case of any successful attack against systems or equipment incorporating TAGSYS products. TAGSYS disclaims any liability with respect to security for direct, indirect, incidental or consequential damages that result from any use of its products. It is further stressed that independent testing and verification by the person using the product is particularly encouraged, especially in any application in which defective, incorrect, or insecure functioning could result in damage to persons or property, denial of service, or loss of privacy. © Copyright TAGSYS 2000-2011 MS-DOS© and Windows© are registered trademarks of Microsoft Corporation. Printed in France. TAGSYS – 785 Voie Antiope, Athélia III, 13600 La Ciotat, France. Tel: +33 (0) 4.42.18.89.00 / Fax: +33 (0) 4.42.18.89.01 Document Reference: DOC14396A1 2/21 Revision 1.1 January 2011 UHF 2x2 Patch Array Antenna User's Guide Read This First Welcome to the TAGSYS RFID System. This User's Guide is designed to help you get up and running quickly using this high-quality Radio Frequency Identification (RFID) system. It describes all you need to know about how to install and use the TAGSYS system and its associated applications. It provides a step-by-step guide for the following procedures: • Installation of the UHF 2x2 Patch Array Antenna • Configuring the product for use within your system This guide is designed for all TAGSYS partners and for TAGSYS Expert Network customers implementing a low-cost and high-performance RFID solution. This document does not assume any previous knowledge of Radio Frequency Identification (RFID) technology. Conventions Symbol Meaning CAUTION: A note that advises users that a specific action could result in the loss of data or damage the hardware. WARNING: A note that advises users that a specific action may result in physical harm. A note that provides additional information that helps the user performs a task or obtains the best performance from the product. If you need assistance Please contact your nearest TAGSYS sales representative or the TAGSYS welcome desk at: Telephone: +33 (0) 4 42 18 89 00 Fax: +33 (0) 4 42 18 89 01 E-Mail: info@tagsysrfid.com Website: http://www.tagsysrfid.com Contact for Comments We welcome your feedback to help us provide high quality documentation. For technical comments, please contact our welcome desk: Telephone: +33 (0) 4 42 18 89 00 Fax: +33 (0) 4 42 18 89 01 E-Mail: info@tagsysrfid.com Please remember to quote the Document Reference Number DOC14396A1, your job title and your company. January 2011 Revision 1.1 3/21 UHF 2x2 Patch Array Antenna User's Guide Quality Issues TAGSYS implements stringent quality controls at all stages of its manufacturing process. However, should you find a defect with this product, please notify your TAGSYS Quality Service representative using the dedicated Product Return Form. Telephone: Fax: 4/21 +33 (0) 4 42 18 89 36 +33 (0) 4 42 18 89 01 Revision 1.1 January 2011 UHF 2x2 Patch Array Antenna User's Guide Table of Contents PUBLISHING INFORMATION __________________________________________________________ 2 DISCLAIMER AND LIMITATION OF LIABILITY __________________________________________________ 2 READ THIS FIRST ____________________________________________________________________ 3 CONVENTIONS _________________________________________________________________________ 3 IF YOU NEED ASSISTANCE ________________________________________________________________ 3 CONTACT FOR COMMENTS _______________________________________________________________ 3 QUALITY ISSUES _______________________________________________________________________ 4 FOR YOUR SAFETY _______________________________________________________________ 7 1.1 GENERAL USE ____________________________________________________________________ 7 1.2 CARE AND MAINTENANCE ___________________________________________________________ 7 1.3 IMPORTANT SAFETY INFORMATION ____________________________________________________ 7 1.3.1 OPERATING ENVIRONMENT ________________________________________________________ 7 CERTIFICATION___________________________________________________________________ 9 2.1 OCCUPATIONAL HEALTH AND SAFETY NOTICES _________________________________________ 9 2.2 REGULATORY NOTICES _____________________________________________________________ 9 2.2.1 IN EUROPE (CE AND RTTE DIRECTIVES) _____________________________________________ 9 2.2.2 IN USA (FCC DIRECTIVE)_________________________________________________________ 10 2.3 ROHS AND WEEE DIRECTIVES _____________________________________________________ 11 2.3.1 ROHS (RESTRICTION OF THE USES OF CERTAIN HAZARDOUS SUBSTANCES) _______________ 11 2.3.2 WEEE (W ASTE ELECTRICAL AND ELECTRONIC EQUIPMENT) ____________________________ 11 OVERVIEW ______________________________________________________________________ 12 3.1 PRODUCT DESCRIPTION ____________________________________________________________ 12 3.2 DELIVERY KIT ____________________________________________________________________ 13 INSTALLATION __________________________________________________________________ 14 4.1 STANDARD INSTALLATION __________________________________________________________ 14 OPERATION _____________________________________________________________________ 15 MAINTENANCE __________________________________________________________________ 16 6.1 SERVICING THE UHF 2X2 PATCH ARRAY ANTENNA _____________________________________ 16 6.2 ANTENNA TUNING ________________________________________________________________ 16 TECHNICAL DATA _______________________________________________________________ 17 January 2011 Revision 1.1 5/21 UHF 2x2 Patch Array Antenna User's Guide 7.1 MECHANICAL CHARACTERISTICS ____________________________________________________ 17 7.2 ELECTRICAL CHARACTERISTICS _____________________________________________________ 18 WARRANTY CONDITIONS ________________________________________________________ 19 8.1 WARRANTY ______________________________________________________________________ 19 8.1.1 WARRANTY EXCLUSIONS _________________________________________________________ 19 8.1.2 GENERAL PROVISIONS ___________________________________________________________ 20 8.1.3 HOW TO RETURN DEFECTIVE PRODUCTS ____________________________________________ 20 6/21 Revision 1.1 January 2011 UHF 2x2 Patch Array Antenna User's Guide 1 For Your Safety 1.1 General Use The UHF 2x2 Patch Array Antenna is designed to be rugged and reliable and to provide years of trouble-free service. Please observe the following general tips: • Take care not to scratch the device. Keep the device clean. When working with the device, use only TAGSYS-approved accessories. • This device is not waterproof and should not be exposed to rain or moisture. Under extreme conditions, water may enter the circuitry. • Take care not to drop the device or subject it to any strong impact. • Protect the device from extreme temperatures. • Do not store or use the device in any location that is extremely dusty, damp, or wet. • Use a soft, damp cloth to clean the device. If the surface of the device becomes soiled, clean it with a soft cloth moistened with a diluted window-cleaning solution. 1.2 Care and Maintenance This device is a product of superior design and should be handled with care. The suggestions below will further increase the lifetime of this device. • Keep the device and all parts and accessories out of the reach of small children. • Keep the device dry. Precipitation, humidity and liquids contain minerals that will corrode electronic circuits. • Do not use or store the device in dusty, dirty areas. Its moving parts can be damaged. • Do not store in hot areas. High temperatures can shorten the life of electronic devices, damage batteries and warp or melt certain plastics. • Do not store in cold areas. When the device warms up (to its normal temperature), moisture can form inside the device, which may damage electronic circuit boards. • Do not attempt to open the device. Non-professional handling of the device may damage it. • Handle the device with care. Shocks may break internal circuit boards. • Do not clean the device with harsh chemicals, cleaning solvents or strong detergents. Gently wipe the device with a soft cloth slightly dampened in a mild soap-and-water solution. • Do not paint the device. Paint may clog the device’s moving parts and prevent proper operation. 1.3 Important Safety Information 1.3.1 Operating Environment Follow all special regulations that are applicable in any area and always switch off the device whenever its use is prohibited, or when it may cause interference or danger. January 2011 Revision 1.1 7/21 UHF 2x2 Patch Array Antenna User's Guide When connecting the device or any accessory to another device, read its user’s guide for detailed safety instructions. Do not connect incompatible products. As with all RF equipment, users are advised that the equipment should only be used in its normal operating position. 8/21 Revision 1.1 January 2011 UHF 2x2 Patch Array Antenna User's Guide 2 Certification 2.1 Occupational Health and Safety Notices TAGSYS Products have been designed not to exceed the limits given in the European Standard EN 50364 “Limitation of human exposure to electromagnetic fields from devices used in Electronic Article Surveillance (EAS), Radio Frequency Identification (RFID) and similar applications” in conjunction with the European Standard EN 50357 describing how to evaluate the exposure level. It is the responsibility of the TAGSYS Partner to install the UHF 2x2 Patch Array Antenna as described in TAGSYS Product Manuals or TAGSYS Documentation and with the appropriate antennas. Modification of any TAGSYS System is prohibited without the written consent of TAGSYS. Unauthorized modifications may void the conformity of the equipment to safety norm and will void the TAGSYS warranty. An RF field’s survey has been carried out on all the System components, in accordance with AS/NZS 2771.1: Radio Frequency Radiation, Part 1. According to this standard the maximum allowable RF exposure levels (non-occupational) at 3 kHz to 300 GHz are 200 µW/cm2. 2.2 Regulatory Notices An RFID system typically composed of an RF emission device such as the UHF 2x2 Patch Array Antenna is subject to national regulations that may differ by country. One important item to consider is the maximum permissible magnetic field intensity at a distance of 10 meters from the antenna that must not exceed 42 dBµA/m in Europe and 38 dBµA/m in US. The UHF 2x2 Patch Array Antenna meets these limits. It is the responsibility of the TAGSYS Partner to install the UHF 2x2 Patch Array Antenna as described in this User's Guide or in TAGSYS Documentation. 2.2.1 In Europe (CE and RTTE Directives) The UHF 2x2 Patch Array Antenna complies (CE Declaration of Conformity granted) with the European EMC directive. The UHF 2x2 Patch Array Antenna complies with the requirements of the Telecommunication Terminal Equipment Act (FTEG) and the RTTE Directive 1995/5/EC. Any modification of the UHF 2x2 Patch Array Antenna is prohibited without the written consent of TAGSYS. Unauthorized modifications may void the conformity of the equipment to CE and RTTE Directives and will void the TAGSYS warranty. If a UHF 2x2 Patch Array Antenna is further integrated in a different product, it is the responsibility of the manufacturer of this complementary product to obtain the required approvals for this product. January 2011 Revision 1.1 9/21 UHF 2x2 Patch Array Antenna User's Guide 2.2.2 In USA (FCC Directive) The UHF 2x2 Patch Array Antenna has been designed to comply with Part 15 of the FCC Rules when used with RXU500 reader. The certified base configuration is UHF 2x2 Patch Array Antenna connected to the RXU500 reader which has been successfully tested with Part 15 of the FCC rules (FCC ID Number: QHKRXU500). RXU500 WARNING TO USERS IN THE UNITED STATES FEDERAL COMMUNICATIONS COMMISSION (FCC) RADIO INTERFERENCE STATEMENT 47 CFR Section 15.105(b) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: ▪ Reorient or relocate the receiving antenna. ▪ Increase the separation between the equipment and receiver. ▪ Connect the equipment into an outlet on a circuit different to that to which the receiver is connected. ▪ Consult the dealer or an experienced radio/TV technician for help. NO UNAUTHORIZED MODIFICATIONS 47 CFR Section 15.21 CAUTION: This equipment may not be modified, altered, or changed in any way without signed written permission from TAGSYS SAS. Unauthorized modification may void the equipment authorization from the FCC and will void the TAGSYS warranty. ANTENNA REQUIREMENT 47 CFR Section 15.203 CAUTION: This equipment must be professionally installed. The installer shall be responsible for ensuring that the proper antenna is employed so that the limits in this part are not exceeded. Nonprofessional installation or installation of the equipment with an improper antenna may void the equipment authorization from the FCC and will void the TAGSYS warranty. The RXU500 has been designed to comply with FCC 47 CFR Part 15 Rules to apply with the UHF 2x2 Patch Array Antenna. Operation is subject to the following two conditions: (1) The system devices may not cause harmful interference, and (2) The system devices must accept any interference received, including interference that may cause undesired operation. To comply with FCC RF exposure limits for general population, this antenna must be installed to provide a separation distance of at least 23 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. 10/21 Revision 1.1 January 2011 UHF 2x2 Patch Array Antenna User's Guide 2.3 RoHS and WEEE Directives 2.3.1 RoHS (Restriction of the uses of certain Hazardous Substances) TAGSYS certifies that the UHF 2x2 Patch Array Antenna is compliant with the European Directive 2002/95/EC for the restriction in Electric and Electronic Equipments (RoHS) of the use of the following hazardous substances: • Lead • Mercury • Cadmium • Hexavalent Chromium • Polybrominated biphenyl flame retardants • Polybrominated diphenyl ether flame retardants This declaration is based on information provided by our suppliers and subcontractors. 2.3.2 WEEE (Waste Electrical and Electronic Equipment) This product bears the selective sorting symbol for waste electrical and electronic equipment (WEEE) This means that this product must be handled pursuant to European Directive 2002/96/EC in order to be recycled or dismantled to minimize its impact on the environment. For further information, please contact your local or regional authorities. January 2011 Revision 1.1 11/21 UHF 2x2 Patch Array Antenna User's Guide 3 Overview 3.1 Product description The UHF 2x2 Patch Array Antenna has been specifically designed for Electronic Article Surveillance (EAS) using UHF RFID technology. Its radiation pattern provides very good reading zone containment. Figure 1: UHF 2x2 Patch Array Antenna 12/21 Revision 1.1 January 2011 UHF 2x2 Patch Array Antenna User's Guide 3.2 Delivery Kit The items listed in Table 1 are included in the delivery kit. Table 1: Contents of the Delivery Kit Quantity Description UHF 2x2 Patch Array Antenna with one 50cm-long coaxial cable CD-ROM including user documentation January 2011 Revision 1.1 13/21 UHF 2x2 Patch Array Antenna User's Guide 4 Installation 4.1 Standard Installation The UHF 2x2 Patch Array Antenna is designed for indoor use. The TNC connector has to be connected to one of the RXU500 RF ports. CAUTION: Always ensure that the RXU500 reader unit is switched off before connecting or disconnecting the antenna. Also, the antenna MUST be connected to the reader unit before it is switched on. For optimum performance, always ensure that all metallic or conductive parts are located under the antenna. Do not shorten or extend the supplied cable as this may affect performance. Do not place the antenna cable close to other cables, especially power cables. 14/21 Revision 1.1 January 2011 UHF 2x2 Patch Array Antenna User's Guide 5 Operation UHF 2x2 Patch Array Antenna can be set-up in different ways. Please refer to “Impinj Speedway revolution reader – Installation and Operations Guide” for proper configuration and use of RXU500 reader connected to the UHF 2x2 Patch Array Antenna. 30 dBm is the maximum conducted RF power that can be used with the UHF 2x2 Patch Array Antenna to meet requirements of FCC Part 15 regulation. January 2011 Revision 1.1 15/21 UHF 2x2 Patch Array Antenna User's Guide 6 Maintenance 6.1 Servicing the UHF 2x2 Patch Array Antenna CAUTION: The UHF 2x2 Patch Array Antenna contains no operator serviceable parts and must only be serviced by qualified personnel. No regular servicing is required, except for keeping the unit clean. It is recommended that the antenna unit be inspected at least once per year by an approved TAGSYS technical representative. 6.2 Antenna Tuning No specific tuning is required. 16/21 Revision 1.1 January 2011 UHF 2x2 Patch Array Antenna User's Guide 7 Technical Data 7.1 Mechanical Characteristics Description Value Dimensions 390 x 390 x 32 mm. (15,35 x 15,35 x 0.12 in.) Weight 1.0 kg. (2.2 lb.) Operating Temperature 0 °C to +55 °C (32 °F to 131 °F) Storage Temperature –25 °C to +60 °C (–13 °F to 140 °F) Figure 2: UHF 2x2 Patch Array Antenna Dimensions (in millimeters) January 2011 Revision 1.1 17/21 UHF 2x2 Patch Array Antenna User's Guide 7.2 Electrical Characteristics Description Value Maximum Input Power 30 dBm Operating Frequency 902-928 MHz Antenna Connection 50-Ω male RP TNC Connection Polarization Circular Beam width 45° x 45° Gain 3,2 dBi (6,2 dBic) 18/21 Revision 1.1 January 2011 UHF 2x2 Patch Array Antenna User's Guide 8 Warranty Conditions 8.1 Warranty TAGSYS warrants that its UHF 2x2 Patch Array Antenna (Product) shall comply with the functional specifications set forth herein for a period of one year from the date of delivery to the Buyer. This warranty is valid for the original Buyer of the Product and is not assignable or transferable to any other party. TAGSYS cannot be responsible in any way for, and disclaims any liability in connection with the operation or performance of: • any product in which the Product is incorporated; • any equipment not supplied by TAGSYS which is attached to or used in connection with the Product; • the Product with any equipment. This warranty only applies to the Product and excludes all other equipment. Optimal operation and performance of the Product are obtained by using TAGSYS’ readers, by applying TAGSYS installation guidelines and by having your installation reviewed by a TAGSYS’ technical consultant. The TAGSYS warranty does not cover the installation, maintenance or service of the Product and is strictly limited to the replacement of Products considered as defective by TAGSYS and returned according to the return procedure defined below; in such case, TAGSYS will, at TAGSYS’ option, either replace every defective Product by one new Product or refund the purchase price paid by Buyer to TAGSYS for the defective Product. 8.1.1 Warranty Exclusions The following conditions are not covered under the warranty: • Defects or damages resulting from storage of the Product under conditions that do not comply with TAGSYS specifications or normal usage. • Defects or damages resulting from use of the Product in abnormal conditions (abnormal conditions being defined as any conditions exceeding the ones stated in the product specifications). • Defects or damages from misuse, accident or neglect. • Defects from improper testing, operation, maintenance or installation. • Defects from alteration, modification except modifications or adjustments specifically described in this Product reference guide, adjustment or repair, or any attempt to do any of the foregoing, by anyone other than TAGSYS. • Any action on the product that prevents TAGSYS to perform an inspection and test of the Product in case of a warranty claim. • Tampering with or abuse of the Product. • Any use or incorporation by the Buyer or a third party of TAGSYS’ Product into life saving or life support devices or systems, or any related products; TAGSYS expressly excludes any liability for such use. January 2011 Revision 1.1 19/21 UHF 2x2 Patch Array Antenna User's Guide 8.1.2 General Provisions This warranty sets forth the full extent of TAGSYS responsibility regarding the Product. In any event, TAGSYS warranty is strictly limited to (at TAGSYS’ sole option) the replacement, the repair or refund of the Products purchase price to TAGSYS, of Products considered as defective by TAGSYS. The remedy provided above is in lieu and to the exclusion of all other remedies, obligations or liabilities on the part of TAGSYS for damages, whether in contract, tort or otherwise, and including but not limited to, damages for any defects in the Products or for any injury, damage, or loss resulting from such defects or from any work done in connection therewith or for consequential loss, whether based upon lost goodwill, lost resale profits, impairment of other goods or arising from claims by third parties or otherwise. TAGSYS disclaims any explicit warranty not provided herein and any implied warranty, guaranty or representation as to performance, quality and absence of hidden defects, and any remedy for breach of contract, which but for this provision, might arise by implication, operation of law, custom of trade or course of dealing, including implied warranties of merchantability and fitness for a particular purpose. In all cases, specific warranty conditions as described in the sales contract will always prevail. 8.1.3 How to Return Defective Products The Buyer shall notify TAGSYS of the defects within 15 working days after the defects are discovered. Defective Products must be returned to TAGSYS after assignment by a TAGSYS Quality Department representative of an RMA (Return Material Authorization) number. No Products shall be returned without their proof of purchase and without the acceptance number relating to the return procedure. All Products shall be returned with a report from the Buyer stating the complete details of the alleged defect. Call +33 (0) 4 42 18 89 36 for return authorization and shipping address. If returned Products prove to be non-defective, a charge will be applied to cover TAGSYS’ analysis cost and shipping costs. If the warranty does not apply for returned Products (due to age, or application of a warranty exclusion clause), a quote for replacement will be issued, and no replacement will be granted until a valid purchase order is received. If no purchase order is received within 30 days after the date of TAGSYS quote, TAGSYS will return the products and charge the analysis cost and shipping costs. All replaced Products shall become the property of TAGSYS. The Product Return Form is included on the following page. This form should accompany any product you need to return to TAGSYS for analysis in the event of a problem. 20/21 Revision 1.1 January 2011 UHF 2x2 Patch Array Antenna User's Guide Product Return Form Customer Profile: Company: .................................................................. Address: .................................................................... ................................................................................... ................................................................................... City & State:............................................................... Zip Code: ................................................................... Country: ..................................................................... Contact Name: ......................................................... Contact e-mail: ........................................................ Contact Phone: ........................................................ Contact Fax: ............................................................. Order identification: Product Name:........................................................... Order Number (OEF):................................................ Invoice Number: ....................................................... Return Quantity: ...................................................... Reason for return: ........................................................................................................................................................................... ........................................................................................................................................................................... ........................................................................................................................................................................... ........................................................................................................................................................................... ........................................................................................................................................................................... To inform TAGSYS of this return, please email it to RMA@tagsysrfid.com Address to ship the product with this document attached: TAGSYS QUALITY DEPARTMENT TAGSYS – 785 Voie Antiope, Athélia III, 13600 La Ciotat, France To inform TAGSYS of this return, please also fax it to your Customer Service Representative +33 (0) 4 42 18 89 01 Return Procedure: The product returned will go through stringent quality controls. A final analysis report will be sent to you as soon as possible. Please contact your Quality Service representative for further details. +33 (0) 4 42 18 89 36 This product bears the selective sorting symbol for waste electrical and electronic equipment (WEEE) This means that this product must be handled pursuant to European Directive 2002/96/EC in order to be recycled or dismantled to minimize its impact on the environment. For further information, please contact your local or regional authorities. January 2011 Revision 1.1 21/21
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