VTech Telecommunications 80-7279-00 1.9GHz CORDLESS PHONE User Manual 21Aug09 EL51200 CIB 8 20 09
VTech Telecommunications Ltd 1.9GHz CORDLESS PHONE 21Aug09 EL51200 CIB 8 20 09
Contents
- 1. Users Manual 1
- 2. Users Manual 2
Users Manual 1
User’s manual
EL51200
DECT 6.0 cordless telephone
with caller ID/call waiting
© 2009 Advanced American Telephones. All rights reserved. AT&T and
the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219. Printed in China.
Congratulations
on purchasing your new AT&T product. Before using this AT&T product,
please read Important safety information on page 52 of this user’s manual.
Please thoroughly read the user’s manual for all the feature operations and
troubleshooting information you need to install and operate your new AT&T
product. You can also visit our website at www.telephones.att.com or
call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.
Model #: EL51200
Type: DECT 6.0 cordless telephone
Serial #: _________________________________________________________________
Purchase date: ___________________________________________________________
Place of purchase: _______________________________________________________
Both the model and serial number of your AT&T product can be found on the
bottom of the telephone base.
Telephones identified with this logo have reduced noise and
interference when used with most T-coil equipped hearing
aids and cochlear implants. The TIA-1083 Compliant Logo is
a trademark of the Telecommunications Industry Association.
Used under license.
The ENERGY STAR® program (www.energystar.gov) recognizes
and encourages the use of products that save energy and
help protect our environment. We are proud to mark this
product with the ENERGY STAR® label indicating it meets the
latest energy efficiency guidelines.
Parts checklist
Your telephone package contains the following items. Save your sales receipt
and original packaging in the event warranty service is necessary.
Wall-mount bracket
Battery compartment
cover x 2
Charger for cordless
handset with power
adapter installed
Quick start guideUser’s manual
Telephone base Cordless handset x 2
Battery for cordless
handset x 2
Telephone line cord
Power adapter for
telephone base
i
User’s manual
EL51200
DECT 6.0 cordless telephone
with caller ID/call waiting
Table of contents
Getting started
Telephone overview..............................2
Indicator lights and alert tones......4
Screen icons.............................................5
Telephone base and charger
installation...........................................6
Battery installation and charging..8
Wall-mount installation ...................10
Telephone settings
Menu overview..................................... 13
Handset settings ................................. 14
Telephone operation
Making, answering and ending
a call....................................................19
Options while on calls......................21
Redial........................................................24
Handset locator................................... 25
Intercom ..................................................26
Call transfer using intercom..........27
Directory
Directory overview ............................. 28
Directory storage ................................29
Reviewing the directory...................31
Dialing, deleting and editing a
directory entry................................32
Speed dial locations..........................34
Caller ID operation
Caller ID overview ..............................36
Reviewing call history.......................39
Returning a call and deleting
an entry.............................................. 40
Storing a caller ID history entry
in the directory...............................41
Appendix
Display screen messages................42
Troubleshooting...................................44
Maintenance..........................................51
Important safety information........ 52
FCC part 68 and ACTA .....................54
FCC part 15............................................56
Limited warranty ................................. 57
Technical specifications................... 60
Index..........................................................61
1
Install the telephone base close to a telephone wall jack and an electrical
outlet not controlled by a wall switch. The telephone base can be placed on
a flat surface or vertically mounted on the wall (page 10). For optimum range
and better reception, place the telephone base in a central and open location.
If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack (page 6). The filter prevents noise and
caller ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
Your product may be shipped with a protective sticker covering the handset or
telephone base display - remove it before use.
For customer service or product information, visit our website at
www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial
1 (866) 288-4268.
Avoid placing the telephone base too close to:
Communication devices such as: television sets, VCRs, or other cordless
telephones.
Excessive heat sources.
Noise sources such as a window with traffic outside, motors, microwave
ovens, refrigerators, or fluorescent lighting.
Excessive dust sources such as a workshop or garage.
Excessive moisture.
Extremely low temperature.
Mechanical vibration or shock such as on top of the washing machine or
work bench.
•
•
•
•
•
•
•
You must install and charge the
handset battery before using
the cordless handset.
See pages 8-9 for easy
instructions.
2
Telephone overview
Getting started
REDIAL/PAUSE
Press repeatedly to view the last
20 numbers dialed (page 24).
While entering numbers,
press and hold to insert a dialing
pause (pages 19 and 29).
PHONE/FLASH
Press to make or answer a call
(page 19).
During a call, press to answer an
incoming call when you receive
a call waiting alert (page 22).
1
While reviewing a caller ID
history entry, press repeatedly to
add or remove 1 in front of the
telephone number before dialing
or saving it in the directory
(page 39).
MUTE/DELETE
During a call, press to mute the
microphone (page 21).
While predialing, press to delete
digits (page 19).
While reviewing the redial list,
directory or caller ID history,
press to delete an individual
entry (pages 24, 32 and 40).
TONE
During a call, press to send
touch-tone signals (page 21).
SPEAKER
Press to turn on the handset
speakerphone, press again to
resume normal handset use
(page 20).
INT
Press to initiate an intercom
conversation or transfer a call
(pages 26 and 27).
DIR/VOLUME
Press to scroll up while in
menus (page 13).
Press to increase the listening
volume (page 21).
Press to show directory entries
when the telephone is not in
use (page 31).
While entering names or
numbers in the directory, press
to move the cursor to the left
(page 29).
CID/VOLUME
Press to scroll down while in
menus (page 13).
Press to decrease the listening
volume (page 21).
Press to show the caller ID
history when the telephone is
not in use (page 39).
While entering names or
numbers in the directory, press
to move the cursor to the right
(page 29).
MENU/SELECT
Press to display the menu
(page 13).
Once in the menu, press to
select an item or save an entry
or setting (page 13).
OFF/CLEAR
During a call, press to hang up
(page 20).
While using menus, press to
cancel an operation, back up to
the previous menu, or exit the
menu display (page 13).
Press and hold while the
telephone is not in use to erase
the missed calls indicator
(page 38).
#
Press repeatedly to display
other dialing options when
reviewing a caller ID history
entry (page 39).
3
Getting started
Using menus
Press MENU/SELECT to enter the
main menu.
Press DIR or CID to scroll through
menu items.
Press MENU/SELECT to select or
modify a highlighted item.
Press OFF/CLEAR to cancel an
operation, back up to the previous
menu, or exit the menu display.
Telephone overview
HANDSET LOCATOR
Press to make handsets beep so you can locate
them (page 25).
Main menu
DIRECTORY (page 28)
CALL LOG (page 36)
RINGERS (page 14)
SETTINGS (pages 15-18)
>DIRECTORY
CALL LOG
> indicates the feature
you want to select.
4
Getting started
Indicator lights and alert tones
Handset indicator lights
Telephone base indicator lights
Handset alert tones
One beep A key is pressed.
Two short beeps Command has failed.
-OR-
You have reached the beginning or end of the list.
Three short beeps Out of range while the handset is on a call.
Three short high-pitched beeps The telephone has completed the command successfully.
Four short beeps Low battery warning.
IN USE light
On when the handset is in use.
Flashes when another telephone on the same line is in use.
Flashes quickly when there is an incoming call.
VOICEMAIL light
Flashes when you have new voicemail. Voicemail is a service
offered by your telephone service provider.
CHARGE light
On when the handset is charging in the telephone base or charger.
Backlight (lighted display and dial pad)
On when the handset is lifted from the telephone base or charger.
On when a key is pressed.
SPEAKER light
On when the speakerphone is in use.
5
Getting started
Screen icons
(flashing)
Low battery; place the handset in telephone
base or charger to recharge.
or or Indicates the battery voltage level.
(animated display)
or
(animated display)
Battery is charging.
The speakerphone is in use.
The handset ringer is turned off.
New voicemail received from the telephone
service provider.
Missed and unreviewed calls.
Microphone is muted.
11/20
HANDSET 1
16 MISSED CALLS
10:30PM
6
Getting started
If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone line, you must install a DSL filter between the telephone
line cord and the telephone wall jack. The filter prevents noise and caller ID
problems caused by DSL interference. Please contact your DSL service provider
for more information about DSL filters.
Follow the steps below to install the telephone.
NOTE: The telephone base comes ready for tabletop use without installing the wall-mount
bracket. If you want to mount your telephone on a wall, refer to Wall-mount installation on
page 10 for details.
Telephone base and charger installation
Plug the small
end of the base
power adapter
into the POWER
jack on the
bottom of the
telephone base.
1.
Telephone line cord
DSL filter (not
included) required if
you have DSL high-
speed Internet service.
Telephone wall jackElectrical outlet not
controlled by a
wall switch
Plug one end of
the telephone
line cord into the
TEL LINE jack on
the bottom of the
telephone base.
2.
Plug the other
end of the
telephone line
cord into a
telephone
wall jack.
4.Plug the large end
of the base power
adapter into an
electrical outlet
not controlled by
a wall switch.
5.
Route the cords
through the slots.
3.
7
Getting started
IMPORTANT INFORMATION:
Use only the power adapters provided with this product. To obtain a replacement, visit our
website at www.telephones.att.com or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
The power adapters are intended to be correctly oriented in a vertical or floor mount position.
The prongs are not designed to hold the plug in place if it is plugged into a ceiling, under-the-
table or cabinet outlet.
•
•
Telephone base and charger installation
Plug the large end
of the smaller power
adapter into an
electrical outlet not
controlled by a
wall switch.
Ensure the small end
of the charger power
adapter is plugged
in the jack on the
bottom of the charger.
8
Getting started
Battery installation and charging
Battery installation
Install the battery as shown below.
IMPORTANT INFORMATION:
Use only the supplied rechargeable battery or replacement battery (model BT8001). To order, visit
our website at www.telephones.att.com, or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268.
To replace the battery, press the tab and
slide the battery compartment cover
downwards. Lift out the old battery and
disconnect it from the handset. Follow the
instructions above to install and charge the
new battery.
Charge the handset by placing it face up in
the telephone base or charger. The CHARGE
light is on when charging.
4.
Align the cover flat against
the battery compartment,
then slide it upwards until
it clicks into place.
3.Plug the battery
connector securely
into the socket inside
the handset battery
compartment, matching
the color-coded label.
1. Insert the supplied battery
with the label THIS SIDE
UP facing up as indicated.
2.
9
Getting started
Battery installation and charging
Battery charging
Once you have installed the battery, the screen indicates
the battery status (see the table below). If necessary, place
the handset in the telephone base or charger to charge
the battery. For best performance, keep the handset in the
charger when not in use. The battery is fully charged after 16
hours of continuous charging. See Technical specifications
on page 60 for battery operating times.
If the screen is blank, you need to charge the handset without interruption for
at least 10 minutes to give the handset enough charge to use the telephone
for a short time. The screen shows LOW BATTERY and the backlight is off until
you have charged the battery without interruption for at least one hour. The
following table summarizes the battery charge indicators and actions to take.
Battery indicators Battery status Action
The screen is blank. Battery has no charge and the
handset cannot be used.
Charge without interruption
until the screen shows
HANDSET X (at least
10 minutes).
The screen shows
PLACE IN CHARGER and
flashes
Battery has very little charge
and the handset cannot
be used.
Charge without interruption
until the screen shows
HANDSET X (at least
four minutes).
The screen shows
LOW BATTERY and flashes.
Battery has enough charge to
be used for a short time.
Charge without interruption
until the screen shows
HANDSET X (at least
one hour).
The screen shows HANDSET X
and the battery icon shows
, or .
Battery is charged. To keep the battery charged,
place it in the telephone base
or charger when not in use.
NOTE: If you are on a call in low battery mode, you hear four short beeps every minute.
Battery status icon
11/20
HANDSET 1
16 MISSED CALLS
10:30PM
10
Getting started
Wall-mount installation
The telephone base comes ready for tabletop use (see Telephone base and
charger installation on page 6). If you want to mount your telephone on a
wall, use the provided wall-mount bracket to connect with a standard dual-
stud telephone wall-mounting plate. If you do not have this mounting plate,
you can purchase one from many hardware or consumer electronics retailers.
Professional assistance may be required to install the mounting plate.
Tabletop to wall-mount installation
To install the telephone base in the wall-mount position, make sure you first
unplug the power adapter from the electrical outlet and unplug the telephone
line cord from the wall outlet.
Plug one end of the telephone line cord into the TEL LINE jack on the
bottom of the telephone base. Plug the small end of the base power adapter
into the POWER jack on the bottom of the telephone base.
Position the telephone base as shown below. Insert the extended tabs of the
wall-mount bracket into the slots on the back of the telephone base. Push
the telephone base down until it clicks securely in place.
Route the telephone line cord through the wall-mount bracket hole. Route
the power cord out of the bottom of the telephone.
1.
2.
3.
DSL filter (not included)
required if you have DSL high-
speed Internet service.
Slots for wall-mount
bracket installation
11
Getting started
Wall-mount installation
Plug the other end of the telephone line cord into the telephone wall jack.
Plug the large end of the base power adapter into an electrical outlet not
controlled by a wall switch.
4.
Align the holes on the wall-mount bracket with the wall-mounting plate and
slide the bracket down until it locks securely. Bundle the telephone line cord
and power adapter cord neatly with twist ties.
5.
DSL filter (not included)
required if you have DSL high-
speed Internet service.
DSL filter
DSL filter
12
Getting started
Wall-mount installation
Wall-mount to tabletop installation
To change the telephone base from the wall-mount position to tabletop
position, follow the steps below.
Unplug the large end of the base power adapter from the electrical outlet.
Slide and remove the wall-mount bracket from the wall-mounting plate. If
the telephone line cord and power adapter cord are bundled, untie them
first. Unplug the end of the telephone line cord from the telephone wall jack.
1.
2.
Lift the telephone base up to detach it from the wall-mount bracket.3.
Refer to Telephone base and charger installation on page 6 to reinstall the
telephone base.
4.
13
Menu overview
Use the menu to change the telephone settings.
Press MENU/SELECT in idle mode (when the telephone is
not in use) to enter the main menu.
Press DIR or CID to scroll until the > symbol is next to the
feature you want to select.
Press MENU/SELECT to select or save the highlighted item.
-OR-
Press OFF/CLEAR to cancel an operation, back up to the
previous menu or exit the menu display.
-OR-
Press and hold OFF/CLEAR to cancel an operation and
return to idle mode.
-OR-
If no key is pressed after 30 seconds, the handset
automatically cancels an operation and returns to idle mode.
NOTE: The menus DIRECTORY,CALL LOG,CLR VOICEMAIL,SET
DATE/TIME,HOME AREA CODE and DIAL MODE are stored in the telephone base, and are
shared by all handsets. Changes made to them on any one handset apply to all.
1.
2.
3.
Main menu
DIRECTORY
CALL LOG
RINGERS
SETTINGS RINGER VOLUME
RINGER TONE
LCD LANGUAGE
CLR VOICEMAIL
KEY TONE
SET DATE/TIME
HOME AREA CODE
DIAL MODE
The handset is in
idle mode.
11/20
HANDSET 1
16 MISSED CALLS
10:30PM
> indicates the feature
you want to select
>DIRECTORY
CALL LOG
Telephone settings
14
Telephone settings
Handset settings
Ringer volume
Use this feature to set the handset ringer volume level (1-6), or turn the ringer
off. When the ringer is off, appears on the handset screen.
Press MENU/SELECT in idle mode to enter the main menu.
Press DIR or CID to scroll to >RINGERS. Press MENU/SELECT.
Press MENU/SELECT to select >RINGER VOLUME.
Press DIR or CID to sample each volume level.
Press MENU/SELECT to save your preference and return to
the main menu.
NOTES:
The handset ringer volume also determines the ringer volume of intercom calls (see Intercom
on page 26).
If the handset ringer volume is set to off, that handset is silenced for all incoming calls,
but that handset still has the paging tone when initiating the handset locator feature (see
Handset locator on page 25).
While the telephone is ringing, pressing OFF/CLEAR or MUTE/DELETE silences the ringer
temporarily on that handset only (see Temporary ringer silencing on page 19).
Ringer tone
Use this feature to choose one of 10 ringer tones for the handset.
Follow steps 1 and 2 in Ringer volume on this page.
Press DIR or CID to scroll to >RINGER TONE, then press
MENU/SELECT.
Press DIR or CID to sample each ringer tone.
Press MENU/SELECT to save your preference and return to
the main menu.
NOTE: If you turn off the ringer volume, you will not hear ringer tone samples.
1.
2.
3.
4.
5.
•
•
•
1.
2.
3.
4.
RINGER VOLUME
RINGER TONE
1
15
Telephone settings
Handset settings
LCD language
Use this feature to select the language used for all screen displays.
Press MENU/SELECT in idle mode to enter the main menu.
Press DIR or CID to scroll to >SETTINGS.
Press MENU/SELECT twice to select >LCD LANGUAGE.
Press DIR or CID to select ENGLISH,FRANÇAIS or
ESPAÑOL.
Press MENU/SELECT to save your preference and return to the main menu.
Voicemail (visual message waiting) indicator
If you subscribe to a voicemail service offered by your
telephone service provider, this feature provides a visual
indication when you have new voicemail messages. NEW
VOICEMAIL and appear on the handset screen. The NEW
VOICEMAIL light flashes on the telephone base.
NOTE: Your telephone service provider might alert you to new voicemail messages with a
stutter (broken) dial tone. Contact your telephone service provider for more details.
Clear voicemail indication
Use this feature when the telephone indicates there is new voicemail but there
is none. This may occur, for example, when you have accessed your voicemail
while away from home. This feature only turns off the NEW VOICEMAIL light
and the displayed NEW VOICEMAIL message and icon; it does not delete
your voicemail messages. As long as you have new voicemail messages, your
telephone service provider continues to send the signal to turn on the indicator.
To manually turn off the new voicemail indicator:
Follow steps 1 and 2 in LCD language on this page.
Press DIR or CID to scroll to >CLR VOICEMAIL, then press
MENU/SELECT. The screen shows TURN OFF INDICATOR?
1.
2.
3.
4.
5.
1.
2.
11/20
HANDSET 1
NEW VOICEMAIL
10:30PM
TURN OFF
INDICATOR?
LCD LANGUAGE
ENGLISH
16
Telephone settings
Handset settings
Press MENU/SELECT to turn the voicemail indication off.
-OR-
Press OFF/CLEAR to cancel the procedure.
NOTES:
Your telephone service provider might alert you to new voicemail messages with a stutter
(broken) dial tone. Contact your telephone service provider for more details.
For information about using your voicemail service, contact your telephone service provider
for assistance.
Key tone
The handset is factory programmed to beep with each key press. If you turn
off the KEY TONE, there are no beeps when you press keys.
Press MENU/SELECT in idle mode to enter the main menu.
Press DIR or CID to scroll to >SETTINGS, then press
MENU/SELECT.
Press DIR or CID to scroll to >KEY TONE, then press
MENU/SELECT.
Press DIR or CID to select ON or OFF.
Press MENU/SELECT to save your preference and return to the main menu.
Set date/time
If you subscribe to caller ID service, the day, month and time are set
automatically with each incoming call (see About caller ID on page 36).
However, the year must be set so that the day of the week can be calculated
from the caller ID information.
Follow the steps below to set the month, day, year and time.
Follow steps 1 and 2 in Key tone on this page.
Press DIR or CID to scroll to >SET DATE/TIME, then
press MENU/SELECT.
Press DIR or CID to select the month, or use the dial pad keys to enter
the correct number (01-12), then press MENU/SELECT to confirm.
Press DIR or CID to select the day, or use the dial pad keys to enter the
correct number (01-31), then press MENU/SELECT to confirm.
3.
•
•
1.
2.
3.
4.
5.
1.
2.
3.
4.
KEY TONE
ON
SET DATE
--/--/--
17
Telephone settings
Press DIR or CID to select the year, or use the dial pad
keys to enter the correct number (01-99), then press
MENU/SELECT to confirm.
Press DIR or CID to select the hour, or use the dial pad
keys to enter the correct number (01-12), then press
MENU/SELECT to confirm.
Press DIR or CID to select the minute, or use the dial pad keys to enter
the correct number (00-59), then press MENU/SELECT to confirm.
Press DIR or CID to select AM or PM, then press MENU/SELECT to confirm.
There is a confirmation tone.
Home area code
If you dial seven digits to make a local call (no area code required), enter your
area code into the telephone as the home area code. When you receive a call
from within your home area code, the caller ID history only displays the seven
digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID history. If
you dial 10 digits to make a local telephone call, do not use this home area
code feature. If you do, you will not be able to place calls from your caller ID
history as they have only seven digits.
Press MENU/SELECT in the idle mode to enter the main menu.
Press DIR or CID to scroll to >SETTINGS, then press
MENU/SELECT.
Press DIR or CID to scroll to >HOME AREA CODE, then
press MENU/SELECT.
Press the dial pad keys to enter a three-digit home area
code. Press MUTE/DELETE to delete digits while entering.
Press MENU/SELECT to save the setting and return to the main menu.
NOTE: If, in the future, your telephone service provider requires you to dial 10 digits to make
a local call (area code + telephone number), you will need to delete your home area code. Follow
steps 1 through 3 above, while the home area code displaying, press and hold MUTE/DELETE. The
home area code is now restored to its default setting of _ _ _ (empty).
5.
6.
7.
8.
1.
2.
3.
4.
5.
Handset settings
HOME AREA CODE
_ _ _
SET TIME
--:-- --
18
Telephone settings
Dial mode
Use this feature to choose tone (touch-tone) or pulse (dial-pulse) dialing. The
factory setting is TONE. Change this to PULSE only if you do not have touch-
tone dialing service.
Press MENU/SELECT in the idle mode to enter the main menu.
Press DIR or CID to scroll to >SETTINGS, then press
MENU/SELECT.
Press DIR or CID to scroll to >DIAL MODE, then press
MENU/SELECT.
Press DIR or CID to select TONE or PULSE.
Press MENU/SELECT to save the setting and return to the main menu.
NOTE: If you have dial-pulse (rotary) dialing service only, refer to Temporary tone dialing on
page 21 to temporarily switch from dial-pulse to touch-tone dialing during a call.
1.
2.
3.
4.
5.
DIAL MODE
TONE
Handset settings
19
Making, answering and ending a call
Making a call
To make a call:
Press PHONE/FLASH, then wait for the dial tone.
-OR-
Press SPEAKER to use the speakerphone, then wait
for the dial tone.
Use the dial pad keys to enter the telephone number.
On-hook dialing (predialing):
Use the dial pad keys to enter the telephone number.
Press REDIAL/PAUSE to insert a three-second dialing pause.
Press MUTE/DELETE to make corrections.
Press PHONE/FLASH to call.
-OR-
Press SPEAKER to call using the speakerphone.
-OR-
Press and hold OFF/CLEAR to return to the idle mode.
NOTE: Pressing PHONE/FLASH to access services from your telephone service provider
does not affect the elapsed time.
Temporary ringer silencing
While the telephone is ringing, press OFF/CLEAR or MUTE/
DELETE to silence the ringer temporarily on that handset only.
This turns off the ringer without disconnecting the call. The
next incoming call rings normally at the preset volume.
NOTE: Unless the ringer volume is turned off on that handset, each handset rings when
there is an incoming call.
1.
2.
1.
•
•
2.
PHONE 0:01:30
888-722-7702
The screen displays the
elapsed time as you
talk (in hours, minutes
and seconds).
888-722-7702
RINGER MUTE
Telephone operation
20
Telephone operation
Answering a call
Press any dial pad key (also known as Any Key Answer) or
PHONE/FLASH.
-OR-
Press SPEAKER to use the speakerphone.
Speakerphone
During a call, press SPEAKER to switch between
speakerphone and normal handset use.
Press OFF/CLEAR to hang up.
NOTES:
The speakerphone uses more power than the normal handset. If the handset battery becomes
very low while you are using the speakerphone, the call remains in speakerphone mode until
you hang up or the battery becomes depleted. When the battery is very low, you cannot
switch a call from normal handset use to speakerphone mode.
If you use the speakerphone during LOW BATTERY mode, the handset is not lit except for
the SPEAKER button.
After installing the battery in the handset, the screen may show LOW BATTERY. If you use
speakerphone at this time, the battery may become depleted. Follow the instructions in
Battery installation and charging on page 8.
Ending a call
Press OFF/CLEAR.
-OR-
Put the handset in the telephone base or charger to end
the call automatically (also known as Auto Off).
•
•
•
•
•
•
•
Making, answering and ending a call
SPEAKER 0:01:30
888-722-7702
21
Telephone operation
Options while on calls
Volume control
While on a call, press DIR/VOLUME to increase or press
CID/VOLUME to decrease the listening volume.
When the volume reaches the minimum or maximum setting,
you hear two beeps.
NOTE: The handset earpiece volume setting (1-5) and speakerphone
volume setting (1-6) are independent.
Mute
Use the mute function to turn off the microphone. You can hear the caller, but
the caller does not hear you.
To mute the call:
Press MUTE/DELETE. When mute is on, the handset screen
shows MUTED for a few seconds and the MUTE icon
appears until you turn off mute.
To un-mute the call:
Press MUTE/DELETE and then resume speaking. When
mute is off, MICROPHONE ON appears temporarily on the
handset screen.
-OR-
Mute is automatically canceled when you end the call.
Temporary tone dialing
If you have dial-pulse (rotary) dialing service only, use this feature to
temporarily switch from dial-pulse to touch-tone dialing during a call.
Dial the number during a call.
Press TONE . The telephone sends touch-tone signals.
The telephone automatically returns to pulse dial mode
after you end the call.
•
•
1.
2.
3.
PHONE 0:01:30
MUTED
22
Telephone operation
Flash/call waiting
For more information on caller ID with call waiting, refer to About caller ID on
page 36. If you subscribe to call waiting service provided by your telephone
service provider, you hear a beep if someone calls you while you are already on
a call.
Press PHONE/FLASH to put your current call on hold
and take the new call.
Press PHONE/FLASH anytime to switch back and forth
between calls.
NOTES:
Press PHONE/FLASH to access other telephone service provider subscriber services, as
described by your telephone service provider.
The telephone cannot display the information if another telephone on the same line is in use.
Make sure all extensions are not in use.
Chain dialing
Use this feature to dial numbers stored in the directory or caller ID history
while you are on a call.
Chain dialing is useful if you need to access numbers other than telephone
numbers (such as bank account numbers or access codes) from the directory or
caller ID history.
To access the directory while on a call:
Press MENU/SELECT.
Press DIR or CID to scroll to >DIRECTORY, then press
MENU/SELECT.
Press DIR or CID to scroll or press the dial pad keys to
find the desired entry (see To search by name on page 31).
Press MENU/SELECT. The telephone automatically dials
the displayed number.
•
•
•
•
•
1.
2.
3.
4.
Options while on calls
PHONE 0:01:30
888-722-7702
>DIRECTORY
CALL LOG
Charlie Johnson
888-883-2445
23
Telephone operation
Options while on calls
To access the caller ID history while on a call:
Press MENU/SELECT.
Press DIR or CID to scroll to >CALL LOG, then press
MENU/SELECT.
Press DIR or CID to scroll to the desired entry. (If
necessary, refer to step 2 in To view the dialing options
on page 39 to alternate the dialing options.)
Press MENU/SELECT. The telephone automatically dials the displayed number.
To access the redial list while on a call:
Press REDIAL/PAUSE.
Press DIR or CID to scroll to the number you want to dial.
Press MENU/SELECT. The handset automatically dials the
displayed number.
-OR-
Wait at least two seconds. The handset automatically dials the
displayed number.
NOTES:
While on a call, you cannot edit a directory entry or copy a caller ID entry into the directory.
If the directory or caller ID history is in use, the screen shows NOT AVAILABLE AT THIS TIME.
Press and hold OFF/CLEAR to exit directory, caller ID history or redial list and return to the
call without dialing the displayed number.
Join a call in process
If a handset is already on a call and you would like to join
the call:
Press PHONE/FLASH or SPEAKER on another
system handset.
To exit the call:
Press OFF/CLEAR or place the handset in the
telephone base or charger.
The call is terminated once all handsets hang up.
•
1.
2.
3.
4.
•
1.
2.
3.
•
•
•
•
•
11/20
ROBERT BROWN
800-360-4121
8:30PM
REDIAL
888-722-7702
24
Telephone operation
Redial
The handset can store the 20 numbers recently called from this handset in the
redial list.
To review numbers in the redial list
Press REDIAL/PAUSE in idle mode.
Press DIR or CID to scroll through the 20 recently called
numbers (up to 30 digits each). The handset beeps twice
at the beginning or end of the list.
Press OFF/CLEAR to exit the redial list.
To call a number from the redial list
Use the steps 1 and 2 in To review numbers in the redial
list on this page to scroll to the desired number.
Press PHONE/FLASH.
-OR-
Press SPEAKER to use the speakerphone.
To delete a number in the redial list
Use the steps 1 and 2 in To review numbers in the redial list on this page
to scroll to a number.
Press MUTE/DELETE to delete the displayed number from the redial list.
To call the number most recently called (last number redial)
Press PHONE/FLASH, then wait for the dial tone.
-OR-
Press SPEAKER to use the speakerphone, then wait for
the dial tone.
Press REDIAL/PAUSE The screen shows the number most
recently called.
Press MENU/SELECT. The handset automatically dials the displayed number.
-OR-
Wait at least two seconds. The handset automatically dials the displayed number.
-OR-
Press and hold OFF/CLEAR to return to the call without dialing the
number most recently called.
1.
2.
3.
1.
2.
1.
2.
1.
2.
3.
REDIAL
888-722-7702
PHONE 0:00:05
25
Telephone operation
The handset locator feature is useful if you misplace any handsets.
To start the paging tone:
Press HANDSET LOCATOR on the telephone base to
start the paging tone on all handsets for 60 seconds.
To stop the paging tone:
Press PHONE/FLASH,SPEAKER, or any dial pad key
(0-9, , or #) on the handset(s).
-OR-
Press HANDSET LOCATOR on the telephone base.
NOTE: If you press OFF/CLEAR or MUTE/DELETE on a handset, the
ringer of the handset is silenced but the paging tone continues.
•
•
•
Handset locator
26
Telephone operation
To make and answer an intercom call
Use the intercom feature for conversation between handsets.
Press INT on your handset when not in use. Your handset
screen shows CALLING OTHER HANDSET. The other handset
rings and its screen shows OTHER HANDSET IS CALLING.
To answer the intercom call, press PHONE/FLASH,
SPEAKER,INT, or dial pad keys (0-9, #, ) on the other
handset. Both handsets now show INTERCOM.
To end an intercom call, press INT,OFF/CLEAR, or place
the handset back in the telephone base or charger. Both
handsets now show INTERCOM ENDED.
NOTES:
Before the intercom call is answered, you can cancel the intercom call by pressing
OFF/CLEAR or INT on your originating handset.
If the other handset is not answered within 60 seconds or if it is in the directory or caller ID
history mode, or is on a call, or is out of range, your originating handset shows
UNABLE TO CALL TRY AGAIN.
Pressing OFF/CLEAR or MUTE/DELETE temporarily silences the intercom ringer.
You can use a maximum of four handsets at a time. When two handsets are used on an
intercom call, use two other system handsets for an outside call or another intercom call.
To answer an incoming call during an intercom call
If you receive an incoming outside call during an intercom call, there is an
alert tone.
To answer the call:
Press PHONE/FLASH. The intercom call ends automatically.
To end the intercom call without canceling the incoming call:
Press OFF/CLEAR.
1.
2.
3.
•
•
•
•
•
•
Intercom
CALLING
OTHER HANDSET
INTERCOM
27
Telephone operation
Call transfer using intercom
Use the intercom feature to transfer an outside call to the other system handset.
During a call, press INT. The outside call is put on hold and
your handset screen shows CALLING OTHER HANDSET.
The other handset rings and its screen shows
OTHER HANDSET IS CALLING.
To answer the intercom call on the other handset, press
PHONE/FLASH,SPEAKER,INT, or any dial pad keys
(0-9, #, ). The outside call is still on hold and both
handsets now show INTERCOM. You can now have a private
conversation between the system handsets.
NOTES:
To cancel the transfer and return to the external call before the
intercom call is answered, press and hold OFF/CLEAR, or press
PHONE/FLASH or INT on your handset.
If the other handset does not answer the intercom call within 60
seconds, or if the other handset is in the directory or caller ID history
mode, or is out of range, the calling handset shows UNABLE TO CALL TRY AGAIN on its
screen and automatically returns to the external call.
From this intercom call, you have the following options:
You can let the other handset join you on the outside call in a three-way
conversation. Press and hold INT on the calling handset.
You can transfer the call. Press OFF/CLEAR, or place
your handset back in the telephone base or charger. Your
screen shows CALL TRANSFERED. The other handset
automatically connects to the outside call.
You can switch between the outside call (OUTSIDE CALL appears on the
screen) and the intercom call (INTERCOM appears on the screen). Press
INT on your handset to switch.
The other person can end the intercom call by pressing OFF/CLEAR, or
by placing the other handset back in the telephone base or charger. The
outside call continues with the original system handset.
1.
2.
•
•
3.
•
•
•
•
CALLING
OTHER HANDSET
INTERCOM
PHONE 0:00:20
CALL TRANSFERED
28
Directory overview
Shared directory
The directory is stored in the telephone base, and is shared
by all handsets. Changes made to the directory on any one
handset apply to all.
NOTE: Only one handset can review the directory at a time. If another
handset attempts to enter the directory, the screen shows
NOT AVAILABLE AT THIS TIME.
Directory memory capacity
The directory can store up to 100 entries, with a maximum of 15 alphanumeric
characters (including spaces) for the names and 30 digits for the telephone
numbers. A convenient search feature can help you find and dial numbers
quickly (see To search by name on page 31).
If there are already 100 entries, the screen shows LIST FULL. You cannot store
a new number until you delete one.
If the directory is empty, when you access it, the screen shows DIRECTORY EMPTY.
Exiting the directory
Press OFF/CLEAR to cancel an operation, back up to the previous menu, or
exit the menu display. Press and hold OFF/CLEAR to return to the idle mode.
If you pause for too long while creating or reviewing an entry, the procedure
times out and you have to begin again.
Speed dial overview
This telephone has 10 speed dial locations where you can assign telephone
numbers from the directory you wish to dial numbers using fewer keys than
usual. For more details, refer to Speed dial locations on page 34.
If a directory entry is also in a speed dial location, while reviewing the
directory, the number of speed dial location will be with that directory entry.
The speed dial locations are in the telephone base and is shared by all
handsets. Changes made to the entries in the speed dial locations on any one
handset apply to all.
NOTE: Only one handset can access the speed dial locations at a time. If another handset
attempts to access the speed dial locations, the screen shows NOT AVAILABLE AT THIS TIME.
Charlie Johnson
888-883-2445
Directory
29
Directory
Directory storage
Press MENU/SELECT in idle mode to use the main menu.
-OR-
You can also store a number in the directory while predialing. Do the following:
While the handset is in idle mode, use the dial pad keys to enter the
telephone number (up to 30 digits).
Press and hold REDIAL/PAUSE to enter a three-second dialing pause
(a P appears).
Press MUTE/DELETE to make corrections.
Skip to step 6.
Press DIR or CID to scroll to >DIRECTORY, then press MENU/SELECT.
Press DIR or CID to highlight >ADD CONTACT.
Press MENU/SELECT.
Enter the telephone number when prompted.
Copy a number from redial:
Press REDIAL/PAUSE.
Press DIR or CID or press REDIAL/PAUSE repeatedly to locate the
number to copy.
Press MENU/SELECT to copy the number.
-OR-
Use the dial pad keys to enter a number (up to 30 digits).
Press DIR or CID to move the cursor to the left or right.
Press and hold REDIAL/PAUSE to enter a three-second dialing pause
(a P appears).
Press MUTE/DELETE to erase digits.
Press and hold MUTE/DELETE to erase all digits.
Press MENU/SELECT to save the number in the display.
Enter the name when prompted. Use the dial pad keys and refer to Character
chart on page 30 to enter a name (up to 15 characters). Each time you press
a key, the character on that key appears. Additional key
presses produce other characters on that key.
Press # to add a space.
Press DIR or CID to move the cursor to the left or right.
1.
a.
•
•
b.
2.
3.
4.
5.
•
a.
b.
c.
•
–
–
–
–
6.
7.
•
•
ENTER NUMBER
888-883-2445_
ENTER NAME
Charlie Johnson_
30
Directory
Press MUTE/DELETE to erase characters.
Press and hold MUTE/DELETE to erase all characters.
Character chart:
Dial
Key
Characters by number of key press
1234567891011
1.-‘() #&/ , 1
2ABCab c2
3DEFde f 3
4GH I gh i 4
5JKL j kl 5
6MNOmn o 6
7PQRS pq r s 7
8TUV t uv8
9WX Y Zw x y z 9
00
#space
NOTE: The first letter of every word is capitalized. The remaining letters in a word start as
lower case letters shown in the chart above.
Press MENU/SELECT to store your new directory entry. The
screen shows SAVED and then SET SPEED DIAL?
Press MENU/SELECT to assign a speed dial location to
this entry.
-OR-
Press OFF/CLEAR to store the entry in the directory without assigning a
speed dial location to this entry (skip the following steps). You can assign it
later (see To assign or reassign a speed dial location to a directory entry
on page 34).
Press DIR or CID to scroll to an empty speed dial location.
Press MENU/SELECT to confirm. The new entry appears.
NOTE: The screen shows ALREADY SAVED if the number is already in
the directory. You cannot save the same number.
•
•
•
8.
9.
10.
11.
>1: <EMPTY>
2: Robert Brown
01
Charlie Johnson
888-883-2445
Directory storage
31
Directory
Reviewing the directory
To review directory entries
Press DIR when in idle mode to show the first entry in
the directory. DIRECTORY EMPTY appears if there are no
directory entries.
-OR-
You can also show the first entry in the directory by pressing
MENU/SELECT when in idle mode. Press DIR or CID to
scroll to >DIRECTORY, then press MENU/SELECT twice.
Press DIR or CID to browse through the directory. Entries
appear alphabetically by the first letter in the name.
NOTE: If the telephone number in the directory exceeds 15 digits, < appears in front of the
telephone number. Press TONE to move towards the end of the telephone number or press #
to move towards the beginning of the telephone number.
To search by name
Press DIR when in idle mode to show the first entry in the directory.
When an entry appears, press the dial pad keys (2-9) to start a name search
(alphabetical search).
The directory shows the first name beginning with the first letter associated
with the dial pad key if there is an entry in the directory that begins with
that letter.
To see other names that start with the letters on the same dial pad key,
keep pressing the key. The names appear in alphabetical order.
For example, if you have the names Jennifer, Jessie, Kevin and Linda in your directory:
If you press 5 (JKL) once, Jennifer displays.
If you press 5 (JKL) twice, Jessie displays.
If you press 5 (JKL) three times, Kevin displays.
If you press 5 (JKL) four times, Linda displays.
If you press 5 (JKL) five times, Jennifer displays again.
NOTES:
If there is no name matching the first letter of the key you press, the directory shows a name
that matches the following letters of the key.
If you press a key (2-9) and no name starts with the letters on that key, the directory shows
the entry that matches the next letter in the directory.
1.
2.
1.
2.
3.
•
•
•
•
•
•
•
Christine Smith
888-722-7702
01
Charlie Johnson
888-883-2445
32
Directory
To dial a directory number
Press DIR when in idle mode.
Press DIR or CID to browse through the directory and find
the desired entry.
-OR-
Use the alphabetical search to find the desired entry. Refer
to steps 2 and 3 in To search by name on page 31.
Press PHONE/FLASH or SPEAKER to dial the displayed
telephone number from the directory.
To delete a directory entry
Follow steps 1 and 2 in To dial a directory number on this
page to find the entry.
Press MUTE/DELETE. The screen shows DELETE CONTACT?
Press MENU/SELECT to delete the displayed entry from the
directory. Once deleted, you cannot retrieve that entry.
-OR-
Press OFF/CLEAR to exit and leave the entry intact.
NOTE: If the directory entry you deleted is also in the speed dial
location, the telephone will automatically clear the speed dial location
that entry occupied.
1.
2.
3.
1.
2.
3.
Dialing, deleting and editing a directory entry
Robert Brown
800-360-4121
PHONE 0:00:20
Robert Brown
Robert Brown
800-360-4121
33
Directory
To edit a directory entry
Press DIR when in idle mode.
Press DIR or CID to browse through the directory and find
the desired entry.
-OR-
Use the alphabetical search to find the desired entry. Refer
to steps 2 and 3 in To search by name on page 31.
Press MENU/SELECT to modify the entry.
To edit the name, press DIR or CID to scroll to >NAME.
Press MENU/SELECT to show EDIT NAME. Follow step 7 in
Directory storage on page 29 to edit the characters.
-OR-
To edit the number, press DIR or CID to scroll to
>NUMBER. Press MENU/SELECT to show EDIT NUMBER.
Follow step 5 in Directory storage on page 29 to edit the
digits.
-OR-
To assign or reassign a speed dial location, press DIR
or CID to scroll to >SPEED DIAL. Press MENU/SELECT to
show the speed dial list. Do the following:
To assign a speed dial location to this entry, press DIR
or CID to scroll to an empty speed dial location.
-OR-
To reassign another speed dial location to this entry, press DIR or CID
to scroll to another speed dial location. Press MENU/SELECT. The screen
shows REPLACE?
Press MENU/SELECT to confirm. The screen shows the
updated entry.
1.
2.
3.
4.
•
•
5.
Dialing, deleting and editing a directory entry
EDIT
>SPEED DIAL
07
Charlie
883-2445
EDIT
>NAME
EDIT
>NUMBER
01
Charlie Johnson
888-883-2445
34
Directory
Speed dial locations
To assign or reassign a speed dial location to a directory entry
While reviewing the directory, you can use the steps in To edit a directory entry
on page 33 to assign or reassign a speed dial location to a directory entry.
You can also follow the steps below to use the main menu to assign or
reassign a speed dial location to a directory entry.
Press MENU/SELECT in idle mode.
Press DIR or CID to scroll to >DIRECTORY. Press
MENU/SELECT.
Press DIR or CID to scroll to >SPEED DIAL. Press
MENU/SELECT.
To assign a speed dial location, press DIR or CID to scroll
to an empty speed dial location.
-OR-
To reassign another speed dial location, press DIR or CID
to scroll to another speed dial location.
Press MENU/SELECT to show the directory.
Press DIR or CID to browse through the directory and find
the desired entry.
-OR-
Use the alphabetical search to find the desired entry. Refer
to steps 2 and 3 in To search by name on page 31.
Press MENU/SELECT to confirm. The name (up to 12
characters) of the desired directory entry appears in the
selected speed dial location.
Press OFF/CLEAR to return to idle mode or repeat steps
4-7 to fill in other speed dial locations.
NOTES:
If the directory is empty, when you press MENU/SELECT in step 5, the screen shows
DIRECTORY EMPTY.
If the speed dial location you selected is occupied, the new directory entry you selected
replaces the old one. Take caution not to replace entries you do not wish to delete from the
speed dial locations.
1.
2.
3.
4.
5.
6.
7.
8.
•
•
>SPEED DIAL
REVIEW
>1: <EMPTY>
2: Robert Brown
Charlie Johnson
888-883-2445
>1: Charlie John
2: Robert Brown
35
Directory
To clear a speed dial location
Press MENU/SELECT in idle mode.
Press DIR or CID to scroll to >DIRECTORY. Press
MENU/SELECT.
Press DIR or CID to scroll to >SPEED DIAL. Press
MENU/SELECT.
Press DIR or CID to scroll to a speed dial location.
Press MUTE/DELETE. The screen shows UNASSIGN?
Press MENU/SELECT to confirm and clear the selected speed
dial location. <EMPTY> appears in that speed dial location.
NOTE: Clearing the speed dial locations does not affect the entries in
the directory.
To dial a speed dial number
When in idle mode, press and hold a dial pad key (0 through 9)
to choose the desired speed dial location and show the entry
in it.
Press PHONE/FLASH or SPEAKER to dial the displayed
telephone number.
NOTE: If the speed dial location you selected is empty, the screen shows the speed dial
location with <EMPTY> in the speed dial list.
1.
2.
3.
4.
5.
6.
1.
2.
Speed dial locations
>1: Charlie John
2: Robert Brown
Charlie John
UNASSIGN?
>1: <EMPTY>
2: Robert Brown
36
Caller ID overview
About caller ID
This product supports caller ID services provided by most
telephone service providers. Depending on your service
subscription, you may see the caller’s number, or the caller’s
name and number that are sent by the telephone service
provider after the first or second ring. Caller ID allows you to
see the name, number, date and time of calls.
Information about caller ID with call waiting:
Caller ID with call waiting lets you see the name and
telephone number of the caller before answering the call,
even while on another call.
It may be necessary to change your telephone service to use
this feature. Contact your telephone service provider if:
You have both caller ID and call waiting, but as separate services (you may
need to combine these services).
You have only caller ID service, or only call waiting service.
You don’t subscribe to caller ID or call waiting services.
There are fees for caller ID services. In addition, services may not be available
in all areas.
This product can provide information only if both you and the caller are in
areas offering caller ID service and if both telephone service providers use
compatible equipment. The time and date are sent by the telephone service
provider along with the call information.
The caller ID information may not be available for every incoming call. The
callers may intentionally block their names and/or telephone numbers.
NOTE: You can use this product with regular caller ID service, or you can use this product’s
other features without subscribing to either caller ID or combined caller ID with call waiting service.
About home area code
See Home area code on page 17 to determine if you should enter your area
code. Entering the area code changes how numbers are displayed in the caller
ID history and makes returning a call from the caller ID history easier (see To
dial a number from caller ID history on page 45).
•
•
•
11/20
Christine Smith
888-722-7702
10:30PM
Caller ID operation
37
Caller ID operation
How caller ID history (call log) works
The telephone stores caller ID information about the last 50 incoming calls
in the telephone base. Entries are stored in reverse chronological order. The
telephone deletes the oldest entry when the log is full to make room for new
calls. This information is common to all handsets, so changes made in any
handset are reflected in all other handsets. If you answer a call before the
information appears on the screen, it does not show in the caller ID history.
Review the caller ID history to find out who called, to easily return the call, or
to copy the caller’s name and number into your directory.
XX NEW CALL(S) appears if there are
new caller ID history entries (including
missed and unreviewed calls). CALL LOG
EMPTY appears if there are no records in
the caller ID history.
NOTES:
Only one handset can review the caller ID history at a time. If another handset attempts to
enter the caller ID history, it shows NOT AVAILABLE AT THIS TIME.
Each entry may have up to 24 digits for the telephone number and 15 characters for the
name. If the telephone number has more than 15 digits, only the last 15 digits appear.
The caller ID information might not be available for every incoming call. The callers might
intentionally block their names and/or telephone numbers.
Memory match
If the incoming telephone number is an exact match with a telephone
number in your directory, the name that appears on the screen matches the
corresponding name in your directory.
For example, if Christine Smith calls, her name appears as Chris if this is how
you entered into your directory.
NOTE: The number shown by your caller ID is in the format sent by the telephone service
provider. The telephone service provider usually delivers ten-digit telephone numbers (area code
plus telephone number). If the telephone number of the caller does not exactly match a number
in your directory, the name appears as it is delivered by the telephone service provider. For
example, if the telephone service provider includes the area code and the directory number does
not, the name appears as delivered by the telephone service provider.
•
•
•
Caller ID overview
Caller’s name
Caller’s number
Appears when
the call is missed
and unreviewed.
Date of callTime of call
11/20
Christine Smith
888-722-7702
10:30PM
38
Caller ID operation
Missed (new) calls indicator
When a handset is in idle mode and has calls that have not
been reviewed, its screen shows XX MISSED CALLS.
All unreviewed entries are counted as missed (new) calls. Each
time you review a caller ID history entry marked NEW, the
number of missed (new) calls decreases by one.
If you do not want to review the missed (new) calls one by one, but you still
want to keep them in the caller ID history, you can press and hold
OFF/CLEAR for four seconds when the handset is idle. All the entries in
the caller ID history are considered old (reviewed), and the missed (new) calls
counter is reset to 0.
Reasons for missing caller ID information
There are also occasions when other information or no information shows for
various reasons:
Screen message Reason
PRIVATE NAME The caller prefers not to show the name.
PRIVATE NUMBER The caller prefers not to show the telephone number.
PRIVATE CALLER The caller prefers not to show the name and the
telephone number.
UNKNOWN NAME Your telephone service provider cannot determine the
caller’s name.
UNKNOWN NUMBER Your telephone service provider cannot determine the caller’s
telephone number.
UNKNOWN CALLER Your telephone service provider cannot determine the caller’s
name and telephone number. Calls from other countries may
also generate this message.
11/20
HANDSET 1
16 MISSED CALLS
10:30PM
Caller ID overview
39
Caller ID operation
Reviewing call history
To review the caller ID history
When a handset is in idle mode, press CID to review the
caller ID history in reverse chronological order starting with
the most recent call.
-OR-
You can also review the caller ID history by pressing
MENU/SELECT, then press DIR or CID to scroll to
>CALL LOG, then press MENU/SELECT twice.
Press DIR or CID to scroll through the list. A double beep
sounds when the list reaches the beginning or end of the
caller ID history.
Press OFF/CLEAR to exit the caller ID history.
To view the dialing options
Although the caller ID history entries received typically have 10 digits (the area
code plus the seven-digit number), in some areas, you might need to dial only
the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the
seven digits. You can follow the steps below to change the number of digits
that you dial from or store in the directory:
Follow steps 1 and 2 in To review the caller ID
history on this page to find the entry.
Before dialing or saving the telephone number in
the directory, press # repeatedly to show different
dialing options for local and long distance numbers.
-OR-
Before dialing or saving the telephone number in
the directory, press 1 repeatedly if you need to add
or remove 1 in front of the telephone number.
NOTE: If you do not need to dial the area code for local calls,
make sure to program your home area code (see Home area
code on page 17).
1.
2.
3.
1.
2.
11/20
Christine Smith
888-722-7702
11:30PM
11/20
Robert Brown
800-360-4121
10:45PM
Press # -> 1-800-360-4121
Press # -> 360-4121
Press # -> 1-360-4121
Press # -> 800-360-4121
Press 1 -> 1-800-360-4121
Press 1 -> 800-360-4121
11/20
Robert Brown
800-360-4121
10:45PM
40
Caller ID operation
Returning a call and deleting an entry
To dial a number from caller ID history
Press CID when in idle mode.
Press DIR or CID to browse through the caller ID history
and find the entry.
Press PHONE/FLASH or SPEAKER to dial the displayed
telephone number from the caller ID history.
-OR-
If you need to add or remove the area code or a 1 at the
beginning of the number, do the following:
Press # or 1. For details, refer to step 2 in To view the
dialing options on page 39.
Press PHONE/FLASH or SPEAKER to dial the displayed
telephone number.
To delete an entry from caller ID history
Press CID when in idle mode.
Press DIR or CID to browse through the caller ID history
and find the entry.
Press MUTE/DELETE to delete the displayed entry from
the caller ID history. Once deleted, you cannot retrieve
that entry.
To delete all entries from caller ID history
Press MENU/SELECT in idle mode.
Press DIR or CID to scroll to >CALL LOG. Press
MENU/SELECT.
Press DIR or CID to scroll to >DEL ALL CALLS. Press
MENU/SELECT. The screen shows DELETE ALL CALLS?
Press MENU/SELECT to delete all entries from the caller ID
history. Once deleted, you cannot retrieve an entry.
-OR-
Press OFF/CLEAR to exit and leave all entries in the
caller ID history intact.
1.
2.
3.
a.
b.
1.
2.
3.
1.
2.
3.
4.
11/20
Christine Smith
888-722-7702
10:30PM
PHONE 0:01:30
722-7702
>DEL ALL CALLS
REVIEW
DELETE ALL CALLS?
41
Caller ID operation
Storing a caller ID history entry in the directory
Press CID when in idle mode.
Press DIR or CID to browse through the caller ID history
and find the desired entry.
If you need to add or remove the area code or a 1 at the
beginning of the number, press # or 1. For details, refer
to step 2 in To view the dialing options on page 39.
Press MENU/SELECT. The screen shows EDIT NUMBER.
Use the dial pad keys to modify the telephone number (up to 30 digits).
Press DIR or CID to move the cursor to the left or right.
Press and hold REDIAL/PAUSE to enter a three-second
dialing pause (a P appears).
Press MUTE/DELETE to erase digits.
Press and hold MUTE/DELETE to erase all digits.
Press MENU/SELECT to save the number in the display. The screen shows
EDIT NAME.
Use the dial pad keys and refer to Character chart on page 30 to modify
the name (up to 15 characters).
Press # to add a space.
Press DIR or CID to move the cursor to the left or right.
Press MUTE/DELETE to erase characters.
Press and hold MUTE/DELETE to erase all characters.
Press MENU/SELECT to confirm.
NOTES:
The screen shows ALREADY SAVED if the number is already in the directory. You cannot
save the same number.
If the directory is full, the screen shows LIST FULL.
If neither the name nor number is provided, UNABLE TO SAVE appears.
1.
2.
•
3.
4.
•
•
•
•
5.
6.
•
•
•
•
7.
•
•
•
11/20
Christine Smith
888-722-7702
10:30PM
EDIT NUMBER
722-7702_
EDIT NAME
Chris_
42
Appendix
Display screen messages
ALREADY SAVED The telephone number you have entered is already stored in
the directory.
CALL LOG EMPTY You are accessing an empty caller ID history.
CALL TRANSFERED An outside call from one handset is transferred to the
other handset.
CALLING
OTHER HANDSET
The handset is calling the other handset (for intercom calls).
-OR-
The handset is going to transfer an outside call to the
other handset.
CHARGING A handset with a low battery has been placed in the telephone
base or charger.
CONNECTING... The handset has lost communication with the telephone base.
DIRECTORY EMPTY There are no directory entries.
ENDED You have just ended a call.
OTHER HANDSET
IS CALLING
The other handset is calling.
INCOMING CALL There is a call coming in.
INTERCOM The handset is on an intercom call.
INTERCOM ENDED The intercom call has just ended.
LINE IN USE An extension telephone on the same line or one of the
handsets is in use.
LIST FULL The directory is full. You cannot save any new entries unless
you delete some current entries.
LOW BATTERY The battery needs to be charged.
MICROPHONE ON Mute is off so the other party can hear your voice.
MUTED The microphone is off.
NEW VOICEMAIL There are new voicemail messages.
NO LINE There is no telephone line connected.
NO SIGNAL,
CALL ENDED
The handset is out of range while on a call.
43
Appendix
NOT AVAILABLE
AT THIS TIME
Someone else is already using the directory or caller ID history.
OUTSIDE CALL You are connected to the external call during call transfer.
PAGING The telephone base is paging all handsets.
PHONE The handset is in use.
PLACE IN
CHARGER
The battery is very low. The handset should be placed in the
telephone base or charger.
RINGER MUTE The ringer is muted temporarily during an incoming call.
SAVED The entry is now in the directory.
SPEAKER The handset speakerphone is in use.
UNABLE TO CALL
TRY AGAIN
Failed intercom or conference call (there are already two
handsets being used).
UNABLE TO SAVE When save a caller ID history entry in the directory, neither
name nor number is provided.
XX MISSED CALLS There are new calls in the caller ID history.
Display screen messages
44
Appendix
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below.
For customer service, or to purchase accessories or replacement parts, visit our
website at www.telephones.att.com, or call 1 (800) 222-3111.
In Canada, dial 1 (866) 288-4268. The serial number, found on the
underside of your telephone base, is available when contacting customer
service. Please retain your sales receipt as your proof of purchase.
My telephone doesn’t work at all.
Make sure the power cord is securely plugged in.
Make sure that the battery connector is securely plugged into the
cordless handset.
Make sure the telephone line cord is securely and firmly plugged into the
telephone base and the telephone wall jack.
Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
If the battery is depleted, it may take approximately ten minutes to charge
the handset before it shows HANDSET X, refer to Battery charging on page 9
for details.
Reset the telephone base. Unplug the electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow up to one minute for
the cordless handset and telephone base to reset.
You may need to purchase a new battery. Please refer to Battery installation
on page 8.
I cannot get a dial tone.
First try all the suggestions above.
Move the cordless handset closer to the telephone base. You might have
moved out of range.
If the previous suggestions don’t work, disconnect the telephone base from
the telephone jack and connect to a different telephone. If there is no dial
tone on that telephone either, the problem is in your wiring or telephone
service. Contact your telephone service provider.
Your line cord might be malfunctioning. Try installing a new line cord.
•
•
•
•
•
•
•
•
•
•
•
45
Appendix
Troubleshooting
I cannot dial out.
First try all the suggestions in the item I cannot get a dial tone on page 44.
Make sure you have a dial tone before dialing. The cordless handset may
take a second or two to find the telephone base and produce a dial tone.
This is normal. Wait an extra second before dialing.
Check that all the telephones connected to the same telephone line are
hung up.
Make sure to set the dial mode to the correct setting (pulse dialing or tone
dialing) for the service in your area (see Dial mode on page 18).
Eliminate any background noise. Noise from a television, radio or other
appliances may cause the telephone to not dial out properly. If you cannot
eliminate the background noise, first try muting the cordless handset before
dialing, or dialing from another room in your home with less background noise.
If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
My cordless handset isn’t performing normally.
Make sure the power cord is securely plugged into the telephone base. Plug
the power adapter into a different, working electrical outlet not controlled
by a wall switch.
Move the cordless handset closer to the telephone base. You might have
moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds
then plug it back in. Allow up to one minute for the cordless handset and
telephone base to reset.
Other electronic products can cause interference to your cordless telephone.
Try installing your telephone as far away from these types of electronic
devices as possible: television sets, VCRs, or other cordless telephones.
CONNECTING... appears on my cordless handset.
Ensure that the telephone base is powered up.
Place the cordless handset in the telephone base for one minute to allow
the cordless handset and base to resynchronize.
•
•
•
•
•
•
•
•
•
•
•
•
46
Appendix
Troubleshooting
Move the cordless handset closer to the telephone base. You might have
moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15 seconds
then plug it back in. Allow up to one minute for the cordless handset and
telephone base to reset.
Other electronic products can cause interference to your cordless telephone.
Try installing your telephone as far away from these types of electronic
devices as possible: television sets, VCRs, or other cordless telephones.
The batteries do not hold a charge.
If the cordless handset is in the telephone base or charger and the charge
light does not come on, refer to the item The charge light is off on this page.
Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
If the battery is depleted, it may take approximately ten minutes to charge
the handset before it shows HANDSET X, refer to Battery charging on page 9
for details.
You may need to purchase a new battery. Please refer to Battery installation
on page 8.
The charge light is off.
Make sure the power and line cords are plugged in correctly and securely.
Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow
up to one minute for the cordless handset and telephone base to reset.
Clean the cordless handset and telephone base charging contacts each
month using a pencil eraser or cloth.
I get noise, static, or weak signals even when I’m near the telephone base.
If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see Telephone base
and charger installation on page 6). The filter prevents noise and caller
ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
•
•
•
•
•
•
•
•
•
•
•
47
Appendix
Troubleshooting
You may be able to improve the performance of your cordless telephone by
installing your new telephone base as far as possible from any other existing
cordless telephone system that may already be installed.
Other electronic products can cause interference to your cordless telephone.
Try installing your telephone as far away from the following electronic
devices as possible: television sets, VCRs, or other cordless telephones.
Do not install this telephone near a microwave oven or on the same
electrical outlet. You may experience decreased performance while the
microwave oven is operating.
If your telephone is plugged in with a modem or a surge protector, plug
the telephone (or modem/surge protector) into a different location. If this
doesn’t solve the problem, relocate your telephone or modem farther apart
from one another, or use a different surge protector.
Relocate your telephone to a higher location. The telephone will likely have
better reception when installed in a high area.
If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
I experience poor sound quality when using the speakerphone.
For increased sound quality while using the speakerphone, place the handset
on a flat surface with the dial pad facing up.
When using a speakerphone, controlling background noise in your
environment is essential. While you are listening to your party, press
MUTE/DELETE to temporarily turn your microphone off. When it is your turn
to speak, remember to press MUTE/DELETE again to turn the microphone on.
Excessive background noise will cause a speakerphone to fade in and out.
Try controlling the background noise by turning off any audio devices near
the speakerphone. Also, try to avoid interrupting the person at the other
end of the conversation while they are speaking. If background noise cannot
be controlled, you should terminate speakerphone operation and return to
normal handset mode.
•
•
•
•
•
•
•
•
•
48
Appendix
Troubleshooting
I hear other calls while using my telephone.
Disconnect the telephone base from the telephone jack, and plug in a
different telephone. If you still hear other calls, the problem is probably
in your wiring or telephone service. Call your telephone service provider
(charges may apply).
My calls cut in and out while I’m using my cordless handset.
Other electronic products can cause interference to your cordless telephone.
Try installing your telephone as far away as possible from electronic devices
such as wireless routers, or other cordless telephones.
Move the handset closer to the base. The operating range may vary with
environmental conditions and time of use. There may be places within your
environment that a cordless telephone will not work well. If the problem
only occurs in certain areas of your environment, you can conclude that
there is nothing wrong with the telephone.
Do not install this telephone near a microwave oven or on the same
electrical outlet. You may experience decreased performance while the
microwave oven is operating.
If your telephone is plugged in with a modem or surge protector, plug
the telephone (or modem/surge protector) into a different location. If this
doesn’t solve the problem, relocate your telephone or modem farther apart
from one another, or use a different surge protector.
Relocate your telephone base to a higher location. The telephone will have
better reception when installed in a high area.
If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see Telephone base
and charger installation on page 6). The filter prevents noise and caller
ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
•
•
•
•
•
•
•
•
49
Appendix
Troubleshooting
My cordless handset does not ring when I receive a call.
Make sure that the ringer is not turned off. Refer to Ringer volume on page 14.
Make sure the telephone line cord is plugged securely into the telephone base
and the telephone jack. Make sure the power cord is securely plugged in.
The cordless handset may be too far from the telephone base.
Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
You may have too many extension telephones on your telephone line to
allow all of them to ring simultaneously. Try unplugging one telephone at a
time until the telephone start ringing.
The layout of your home or office might be limiting the operating range. Try
moving the telephone base to another location, preferably on an upper floor.
If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
Test a working telephone at the telephone wall jack. If another telephone
has the same problem, the problem is the telephone wall jack. Contact your
telephone service provider (charges may apply).
Other electronic products can cause interference to your cordless telephone.
Try installing your telephone as far away as possible from electronic devices
such as wireless routers, or other cordless telephones.
Reinstall the battery, and place the cordless handset in the telephone
base. Wait for the cordless handset to re-establish its connection with the
telephone base. Allow up to one minute for this to take place.
Your telephone line cord might be malfunctioning. Try installing a new
telephone line cord.
My caller ID isn’t working.
Caller ID is a subscription service. You must subscribe to this service from
your telephone service provider for this feature to work on your telephone.
Your caller must be calling from an area that supports caller ID.
Both your and your caller’s telephone service providers must use caller ID
compatible equipment.
•
•
•
•
•
•
•
•
•
•
•
•
•
•
50
Appendix
Troubleshooting
Make sure the home area code is set correctly in the telephone (see
Home area code on page 17).
If you subscribe to high-speed Internet service (digital subscriber line - DSL)
through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (see Telephone base
and charger installation on page 6). The filter prevents noise and caller
ID problems caused by DSL interference. Please contact your DSL service
provider for more information about DSL filters.
My telephone does not receive caller ID when on a call.
Make sure you subscribe to caller ID with call waiting features provided by
your telephone service provider. Caller ID features work only if both you and
the caller are in areas offering caller ID service, and if both telephone service
providers use compatible equipment.
A icon shows on the display and I don’t know why.
Your telephone has voicemail indication. If appears on the display, then
your telephone has received a signal from your telephone service provider
that you have a voicemail message waiting for you to retrieve from your
telephone service provider. Contact your telephone service provider for more
information on how to access your voicemail.
Common cure for electronic equipment:
If the telephone is not responding normally, try resetting the telephone. Do the
following in the order listed:
Disconnect the power to the telephone base.
Disconnect the cordless handset battery, and spare battery, if applicable.
Wait a few minutes.
Connect power to the telephone base.
Reinstall the battery, and place the cordless handset into the telephone base.
Wait for the cordless handset to re-establish its connection with the
telephone base. Allow up to one minute for this to take place.
•
•
•
•
1.
2.
3.
4.
5.
6.
51
Appendix
Maintenance
Taking care of your telephone
Your cordless telephone contains sophisticated electronic parts, so it must
be treated with care.
Avoid rough treatment.
Place the handset down gently.
Save the original packing materials to protect your telephone if you ever
need to ship it.
Avoid water
Your telephone can be damaged if it gets wet. Do not use the handset in the
rain, or handle it with wet hands. Do not install the telephone base near a
sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause power surges harmful to electronic
equipment. For your own safety, take caution when using electric appliances
during storms.
Cleaning your telephone
Your telephone has a durable plastic casing that should retain its luster for
many years. Clean it only with a soft cloth slightly dampened with water or
mild soap.
Do not use excess water or cleaning solvents of any kind.
•
•
•
•
•
•
•
•
Remember that electrical appliances can cause serious injury if used when you are wet or
standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU
UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the
telephone out by the unplugged cords.
52
Appendix
Important safety information
This symbol is to alert you to important operating or servicing instructions that may appear
in this user’s manual. Always follow basic safety precautions when using this product to reduce the
risk of injury, fire, or electric shock.
Safety information
Read and understand all instructions in the user’s manual. Observe all markings on the product.
Avoid using a telephone during a thunderstorm. There might be a slight chance of electric
shock from lightning.
Do not use a telephone in the vicinity of a gas leak. If you suspect a gas leak, report it
immediately, but use a telephone away from the area where gas is leaking. If this product is a
cordless model, make sure the base is also away from the area.
Do not use this product near water, or when you are wet. For example, do not use it in a wet
basement or shower, or next to a swimming pool, bathtub, kitchen sink, or laundry tub. Do not use
liquids or aerosol sprays for cleaning. If the product comes in contact with any liquids, unplug any
line or power cord immediately. Do not plug the product back in until it has dried thoroughly.
Install this product in a protected location where no one can trip over any line or power
cords. Protect cords from damage or abrasion.
If this product does not operate normally, read Troubleshooting on page 44 in this user’s
manual. If you cannot solve the problem, or if the product is damaged, refer to Limited
warranty on page 57. Do not open this product except as may be directed in your user’s
manual. Opening the product or reassembling it incorrectly may expose you to hazardous
voltages or other risks.
Replace batteries only as described in Battery installation and charging on page 8 in your
user’s manual. Do not burn or puncture batteries — they contain caustic chemicals.
The power adapters are intended to be correctly oriented in a vertical or floor mount
position. The prongs are not designed to hold the plug in place if they are plugged into a
ceiling or an under-the-table/cabinet outlet.
CAUTION: Use only the power adapters provided with this product. To obtain a replacement,
visit our website at www.telephones.att.com, or call 1 (800) 222–3111.
In Canada, dial 1 (866) 288-4268.
Especially about cordless telephones
Privacy: The same features that make a cordless telephone convenient create some limitations.
Telephone calls are transmitted between the telephone base and the handset by radio waves, so
there is a possibility that your cordless telephone conversations could be intercepted by radio
receiving equipment within range of the cordless handset. For this reason, you should not think
of cordless telephone conversations as being as private as those on corded telephones.
•
•
•
•
•
•
•
•
•
53
Appendix
Important safety information
Electrical power: The telephone base of this cordless telephone must be connected to a working
electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset
if the telephone base is unplugged, switched off or if the electrical power is interrupted.
Potential TV interference: Some cordless telephones operate at frequencies that may cause
interference to TVs and VCRs. To minimize or prevent such interference, do not place the
telephone base of the cordless telephone near or on top of a TV or VCR. If interference is
experienced, moving the cordless telephone farther away from the TV or VCR will often reduce
or eliminate the interference.
Rechargeable batteries: This product contains nickel-metal hydride rechargeable batteries.
Exercise care in handling batteries in order not to create a short circuit with conductive material
such as rings, bracelets, and keys. The battery or conductor may overheat and cause harm.
Observe proper polarity between the battery and the battery charger.
Nickel-metal hydride rechargeable batteries: Dispose of these batteries in a safe manner.
Do not burn or puncture. Like other batteries of this type, if burned or punctured, they could
release caustic material which could cause injury.
The RBRC™ Seal means that the manufacturer is voluntarily participating in an
industry program to collect and recycle nickel-metal hydride rechargeable batteries
when taken out of service within the United States. These batteries may be taken to
a participating local retailer of replacement batteries or recycling center. Or you may
call 1 (800) 8- BATTERY for locations accepting spent Ni-MH batteries.
Precautions for users of implanted cardiac pacemakers
Cardiac pacemakers (applies only to digital cordless telephones): Wireless Technology Research,
LLC (WTR), an independent research entity, led a multidisciplinary evaluation of the interference
between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S.
Food and Drug Administration, WTR recommends to physicians that:
Pacemaker patients
Should keep wireless telephones at least six inches from the pacemaker.
Should NOT place wireless telephones directly over the pacemaker, such as in a breast pocket,
when it is turned ON.
Should use the wireless telephone at the ear opposite the pacemaker.
WTR’s evaluation did not identify any risk to bystanders with pacemakers from other persons using
wireless telephones.
Especially about telephone answering systems
Two-way recording: This unit does not sound warning beeps to inform the other party that the
call is being recorded. To ensure that you are in compliance with any federal or state regulations
regarding recording a telephone call, you should start the recording process and then inform the
other party that you are recording the conversation.
SAVE THESE INSTRUCTIONS
•
•
•
•
•
•
•
54
Appendix
FCC part 68 and ACTA
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted
by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of
this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.
This identifier must be provided to your telephone service provider upon request.
The plug and jack used to connect this equipment to premises wiring and the telephone network
must comply with the applicable Part 68 rules and technical requirements adopted by ACTA. A
compliant telephone cord and modular plug is provided with this product. It is designed to be
connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be
used for connecting to a single line and an RJ14 jack for two lines. See Installation Instructions in
the user’s manual.
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect
to your telephone line and still have them ring when you are called. The REN for this product is
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03,
the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more
information, please contact your telephone service provider.
This equipment may not be used with Party Lines. If you have specially wired alarm dialing
equipment connected to your telephone line, ensure the connection of this equipment does not
disable your alarm equipment. If you have questions about what will disable the alarm equipment,
consult your telephone service provider or a qualified installer.
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem
has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its
authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.
If this equipment is causing harm to the telephone network, the telephone service provider may
temporarily discontinue your telephone service. The telephone service provider is required to notify
you before interrupting service. If advance notice is not practical, you will be notified as soon
as possible. You will be given the opportunity to correct the problem and the telephone service
provider is required to inform you of your right to file a complaint with the FCC. Your telephone
service provider may make changes in its facilities, equipment, operation, or procedures that could
affect the proper functioning of this product. The telephone service provider is required to notify
you if such changes are planned.
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.
If this product has memory dialing locations, you may choose to store emergency telephone numbers
(e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:
Remain on the line and briefly explain the reason for the call before hanging up.
Perform such activities in off-peak hours, such as early morning or late evening.
Industry Canada
Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference, including interference that may
cause undesired operation.
The term ‘’IC:‘’ before the certification/registration number only signifies that the Industry Canada
technical specifications were met.
•
•
55
Appendix
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of
the maximum number of devices allowed to be connected to a telephone interface. The termination
on an interface may consist of any combination of devices subject only to the requirement that the
sum of the RENs of all the devices does not exceed five.
This product meets the applicable Industry Canada technical specifications.
FCC part 68 and ACTA
56
Appendix
FCC part 15
This equipment has been tested and found to comply with the requirements for a Class B digital
device under Part 15 of the Federal Communications Commission (FCC) rules.
These requirements are intended to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation. Privacy of
communications may not be ensured when using this telephone.
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy
that can be safely absorbed by a user or bystander according to the intended usage of the product.
This product has been tested and found to comply with the FCC criteria. The handset may be safely
held against the ear of the user. The telephone base shall be installed and used such that parts
of the user’s body other than the hands are maintained at a distance of approximately 20cm (8
inches) or more.
This Class B digital apparatus complies with Canadian ICES-003.
•
•
•
•
57
Appendix
Limited warranty
The AT&T brand is used under license - any repair, replacement or warranty service, and all
questions about this product should be directed to: In the United States of America, call
1 (800) 222-3111 or visit www.telephones.att.com; In Canada, call
1 (866) 288-4268.
What does this limited warranty cover?
The manufacturer of this AT&T-branded product warrants to the holder of a valid proof of
purchase (“CONSUMER” or “you”) that the product and all accessories provided in the sales
package (“PRODUCT”) are free from defects in material and workmanship, pursuant to the
following terms and conditions, when installed and used normally and in accordance with the
PRODUCT operating instructions. This limited warranty extends only to the CONSUMER for
products purchased and used in the United States of America and Canada.
What will be done if the PRODUCT is not free from defects in materials and workmanship
during the limited warranty period (“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service representative repairs
or replaces at the manufacturer’s option, without charge, a materially defective PRODUCT. If the
manufacturer repairs the PRODUCT, they may use new or refurbished replacement parts. If the
manufacturer chooses to replace the PRODUCT, they may replace it with a new or refurbished
PRODUCT of the same or similar design. The manufacturer retains the defective parts, modules,
or equipment. Repair or replacement of the PRODUCT, at the manufacturer’s option, is your
exclusive remedy. The manufacturer returns the repaired or replacement products to you in
working condition. You should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of
purchase. If the manufacturer repairs or replaces a materially defective PRODUCT under the
terms of this limited warranty, this limited warranty also applies to repaired or replacement
PRODUCT for a period of either (a) 90 days from the date the repaired or replacement
PRODUCT is shipped to you or (b) the time remaining on the original one-year limited warranty;
whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
PRODUCT that has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling, neglect, inundation, fire, water, or
other liquid intrusion; or
PRODUCT that has been damaged due to repair, alteration, or modification by anyone other
than an authorized service representative of the manufacturer; or
PRODUCT to the extent that the problem experienced is caused by signal conditions, network
reliability or cable or antenna systems; or
PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic
serial numbers have been removed, altered or rendered illegible; or
1.
2.
3.
4.
•
•
•
•
•
58
Appendix
PRODUCT purchased, used, serviced, or shipped for repair from outside the United States
of America or Canada, or used for commercial or institutional purposes (including but not
limited to products used for rental purposes); or
PRODUCT returned without a valid proof of purchase (see item 6 below); or
Charges for installation or setup, adjustment of customer controls, and installation or repair
of systems outside the unit.
How do you get warranty service?
To obtain warranty service in the United States of America, visit
www.telephones.att.com or call 1 (800) 222-3111; in Canada, dial
1 (866) 288-4268. NOTE: Before calling for service, please review the user’s manual. A
check of the PRODUCT’s controls and features might save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport
of the PRODUCT(s) to the service location. The manufacturer will return repaired or replaced
PRODUCT under this limited warranty. Transportation, delivery or handling charges are prepaid.
The manufacturer assumes no risk for damage or loss of the PRODUCT in transit. If the
PRODUCT failure is not covered by this limited warranty, or proof of purchase does not meet the
terms of this limited warranty, the manufacturer notifies you and requests that you authorize the
cost of repair prior to any further repair activity. You must pay for the cost of repair and return
shipping costs for the repair of products that are not covered by this limited warranty.
What must you return with the PRODUCT to get warranty service?
You must:
Return the entire original package and contents including the PRODUCT to the service
location along with a description of the malfunction or difficulty; and
Include a “valid proof of purchase” (sales receipt) identifying the PRODUCT purchased
(PRODUCT model) and the date of purchase or receipt; and
Provide your name, complete and correct mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and the manufacturer of
this AT&T branded PRODUCT. It supersedes all other written or oral communications related to
this PRODUCT. The manufacturer provides no other warranties for this PRODUCT. The warranty
exclusively describes all of the manufacturer’s responsibilities regarding the PRODUCT. There are
no other express warranties. No one is authorized to make modifications to this limited warranty
and you should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you specific legal rights, and you might also
have other rights that vary from state to state or province to province.
Limitations: Implied warranties, including those of fitness for a particular purpose and
merchantability (an unwritten warranty that the PRODUCT is fit for ordinary use) are limited to
one year from date of purchase. Some states/provinces do not allow limitations on how long
an implied warranty lasts, so the above limitation might not apply to you. In no event shall the
manufacturer be liable for any indirect, special, incidental, consequential, or similar damages
(including, but not limited to lost profits or revenue, inability to use the PRODUCT or other
•
•
•
5.
6.
a.
b.
c.
7.
Limited warranty
59
Appendix
associated equipment, the cost of substitute equipment, and claims by third parties) resulting
from the use of this PRODUCT. Some states/provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion might not apply to you.
Please retain your original sales receipt as proof of purchase.
Limited warranty
60
Appendix
Technical specifications
RF frequency band 1921.536MHz — 1928.448MHz
Channels 5
Operating temperature 32°F — 122°F
0°C — 50°C
Telephone base voltage
(AC voltage, 60Hz)
96 — 130Vrms
Telephone base voltage
(AC adapter output)
AC6V @300mA
Handset voltage DC2.4 — 3.2V
Battery 2.4V 400mAh Ni-MH
Charger voltage
(AC adapter output)
AC6V @300mA
Operating time* Talk time (handset): up to seven hours
Talk time (speakerphone): up to five hours
Standby: up to five days
* Operating times varies depending on your actual use and the age of the battery.
DECT 6.0 digital technology
The AT&T DECT 6.0 products offer unsurpassed range performance and sound
clarity. This is achieved through a unique antenna design and advances in noise-
filtering technology. An independent laboratory has confirmed that AT&T DECT
6.0 products perform up to 45% better in range competitions. Now calls can be
taken in the basement, backyard and garage with exceptional sound quality.
Telephone operating range
This cordless telephone operates within the maximum power allowed by
the Federal Communications Commission (FCC). Even so, this handset and
telephone base can communicate over only a certain distance — which can
vary with the locations of the telephone base and handset, the weather, and
the construction of your home or office.
Extended range and clarity
This telephone base comes with an antenna which gives much better clarity
and covers a longer range than before.
61
Appendix
Index
A
Alert tones, 4
Alphabetical search, 31
Answer a call, 20
Answer an incoming call during
an intercom call, 26
Any key answer, 20
Area code, 17, 36, 39
Auto off, 20
B
Battery charging, 9
Battery installation, 8
C
Caller ID, 36
Caller ID history (call log), 37–40
Call transfer, 27
Call waiting, 22, 36
Chain dialing, 22
Character chart, 30
Charger installation, 7
D
Delete all entries from caller ID
history, 40
Dial a directory number, 32
Dial a number from caller ID
history, 40
Dial a speed dial number, 35
Dialing options, 39
Dial mode, 18
Directory, 28–36
Directory storage, 29
Display screen messages, 42
DSL filter, 6, 10
E
Elapsed time, 19
End a call, 20
F
Flash, 22
H
Handset locator, 25
Handset ringer tone, 14
Handset ringer volume, 14
I
Important safety information, 52
Indicator lights, 4
Intercom call, 26
K
Key tone, 16
L
Language, 15
Last number redial, 24
Limited warranty, 57
M
Maintenance, 51
Make a call, 19
Memory match, 37
Menu, 13–20
Mute, 21
62
Appendix
O
Operation time, 60
P
Pause, 19, 29
Power adapter, 6
Predialing, 19
R
Reasons for missing caller ID
information, 38
Redial, 24
S
Screen icons, 5
Speakerphone switching, 20
Speed dial, 30, 33, 34–35
T
Tabletop installation, 6
Technical specifications, 60
Temporary ringer silencing, 19
Temporary tone dialing, 21
Three-way conference call, 23
Three-way conversation, 27
Troubleshooting, 44
V
Voicemail, 15
Volume control, 21
W
Wall-mount installation, 10
Index
© 2009 Advanced American Telephones. All rights reserved.
AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to
Advanced American Telephones, San Antonio, TX 78219.
Printed in China. Issue 1 AT&T 08/09.
www.telephones.att.com