Voxx Accessories PNMDUALCAM WiFi Camera User Manual

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Application ID	KLViDVcdE1x+5vAED4adLg==
Document Description	Manual 1 of 2
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Date Submitted	2017-09-08 00:00:00
Date Available	2018-03-08 00:00:00
Creation Date	2017-07-07 11:24:33
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DUAL CONNECT BABY MONITOR
with Wi-Fi viewing and dedicated parent unit
What’s inside
Welcome! .............................................................. xx
Getting started .................................................... xx
Tour of the system ............................................. xx
Everyday use........................................................ xx
Motion detection ............................................ xx
Sound detection ............................................. xx
Auto-record time............................................ xx
Battery life ......................................................... xx
Temperature alarm ........................................ xx
Music .................................................................... xx
Share camera with friend ........................... xx
Flip horizontally / vertically ....................... xx
Camera time set ............................................. xx
Camera info ...................................................... xx
Delete Camera ................................................. xx
Troubleshooting / FAQs .................................. xx
User Guide
PNMDUAL5
Getting Started
WELCOME!
This WiFi Baby Monitor makes
it simple to keep your eyes
and ears on your little one
from home or from anywhere!
This guide takes you through
the steps to get started!
Check out our setup videos
FPO
On your computer, go to
http://bit.ly/pnwifi-setup or scan the
QR code here.
Before you start...
Make sure you read the Important Information
sheet included in this package.
Step 1: Unpack
Rechargeable
WiFi camera
Parent monitor
The accessories:
(2) charging cables
(2) power adapters
(2) Mounting screws
(1) 8GB Micro SD card
(pre-installed in the camera)
Step 2: Charge the monitor
Find one of the charging
cables included in this
package.
Getting Started
GETTING STARTED
Step 3: Position the camera(s)
Find a location for the
camera that gives you the
best view of your baby in his
or her crib.
Plug one end of this cable into
the USB CHARGING jack on
the side of the parent monitor.
Plug the other end of the
charging cable into one of the
included charging adapters.
Then plug the adapter into an
outlet or surge protector.
Place the camera on a flat surface, like a
dresser or shelf, or mount the camera to a wall
using the keyhole slots on its bottom (see the
mounting template included in this package).
IMPORTANT: NEVER place the camera or cords
of any kind inside the crib. NEVER place the
camera or cords within reach of the baby.
WARNING
Strangulation Hazard: Children have STRANGLED in
cords. Keep this cord out of the reach of children (more
than 3ft (0.9m) away). Never use extension cords with
AC Adapters. Only use the AC Adapters provided.
Getting Started
Step 4: Test your WiFi signal
Your Project Nursery WiFi Camera needs
strong enough signal from your WiFi router in
order to send its video signal.
Here’s how to test the strength of your WiFi
signal in your baby’s nursery using your
smartphone or other portable wireless device
(like a tablet or iPod touch).
Step 5: Plug in the camera
Plug one end of the
included charging
cable into the DC In
jack on the back of
the camera.
First, go to where you want to put the camera.
Make sure your
smartphone or other
portable wireless device
is connected to the WiFi
network you want to test.
Look at the WiFi icon on
your device screen to
see the strength of the
connection. For example,
on iOS devices look in the
upper left-hand corner of
the screen for the WiFi icon (shown here).
For best results, look for a location with at least
50% strength to use the WiFi camera.
Plug the other end
into the included
power adapter.
Then plug the
adapter into an
outlet or surge
protector.
The camera turns on automatically when you
plug it in (the indicator light on its back panel
turns solid red).
In the Google Play or
Apple App Stores, search
for “PROJECT NURSERY
MONITOR” and look for
the icon shown here. Then
download and install the App.
Getting Started
Step 6: Download and install
the Project Nursery Monitor
App on your phone or tablet
Step 8: Create a Project
Nursery user name and
password
®
Register
Login
The first time you launch the
Project Nursery App, you’ll
need to create a user name
and password so that you can
access your camera securely.
Press the Register button to
start, then follow the steps to
set up your account.
IMPORTANT: Make sure you
give a valid email address that
you have easy access to. The
App will use this address if you
ever need to recover or reset
your password.
Step 7: Launch the Project
Nursery Monitor App
Once the Project Nursery Monitor App has
installed on your smarphone or tablet, press
the icon to launch the App.
Username
Email Address
Password
Confirm Password
IMPORTANT!
You must connect the WiFi camera through the
App on your phone or tablet before you can
connect it to the parent monitor.
Once you’ve finished creating
your user name and password,
the App will ask you to Login
with the name and password
you created.
Sign Up
IMPORTANT: Your user
name cannot contain special
characters (like “@”)—only
letters and numbers.
Getting Started
Step 9: Pair the WiFi camera
with the App.
Make sure the Project Nursery App is open
on your phone or tablet. Also make sure that
your phone or tablet is connected to your WiFi
network.
®
®
Device List
Message
In the App’s home screen,
press the
icon (Add
Camera) in the upper right
corner of the screen.
My Center
Add Camera
Add new camera with WiFi
Add new camera with QR code
In the next screen, press the
Add new camera with WiFi
button.
Get shared camera from friend
The App will prompt you to make sure your
camera is on. If you haven’t already turned it on,
press the POWER button on the right side of the
camera (the camera’s LED lights up), then press
the Next step button in the App.
Add Camera
Scan QR code located
on bottom of camera
Press to open
QR code scanner
The next screen in the App
lets you name the camera
you’re setting up and prompts
you to scan the QR code on
the bottom of the camera.
ID:
Camera name:
Next step
To name the camera you’re
setting up: Press in the
Camera name field and enter
the name you want to use.
To scan the QR code on the
WiFi camera: Find the QR
code on the bottom of the
WiFi camera. Position your
smartphone or tablet so
that its camera can scan this
QR code. Then press where
indicated in the App to scan
this QR code.
2. Choose WiFi SSID (or network name) and enter
password below. Make sure you enter the info correctly.
If your WiFi SSID does not have a password, you will need to
create one. This is for your safety and security. Consult the
user guide for your WiFi router/AP to add a password.
Helpful Hint: Click on the lock icon in the password area
to hide or display text.
3. After you’ve entered your WiFi info below, press “Next
step.” Your camera will begin connecting to your WiFi
network. This can take 2–3 minutes to complete.
When you hear two beeps and the LED turns solid green,
your camera is successfully connected and ready for you to use.
Next step
After you’ve scanned the QR
code on the bottom of the
WiFi Camera, the App will ask
you to press the SET button
on the bottom of the camera
and enter the name (WIFI
SSID) and password of your
WiFi network.
Find the SET button on the
bottom of the WiFi camera.
Press it for one second (until
the camera gives an audio
signal).
Enter the name (WIFI SSID)
and password for your home
WiFi network in the App.
Next step
IMPORTANT: Double check
that you’ve typed your network
name and password correctly—
otherwise, the camera won’t
work with the App!
Once you’ve finished entering your network
name and password, press the Next step
button on the App screen. The indicator light
on the back of the WiFi camera starts flashing—
the camera is trying to join your WiFi network.
Once the WiFi camera has
successfully connected to your
WiFi network, you’ll see the
Success screen in the App and
the indicator light on the back
of the camera will turn green.
Congratulations—you’ve just
set up your first camera!
Congratulations!
Camera successfully added!
IMPORTANT: If this WiFi setup
option doesn’t work, try the
Add new camera with QR code
option in the Add Camera
screen.
If the WiFi camera does not
connect, follow the instructions
in the App to troubleshoot.
Getting Started
Configure WiFi
1. Your camera should be plugged in and turned ON.
Press the “Set” button on the bottom of your camera for 1
second.You will hear one beep and the LED will start
blinking red.
Getting Started
Step 10: Choose the camera
from the home screen
Congratulations! You’ve just set up the camera
for viewing on your smartphone. Now it’s time
to set it up with the local monitor.
Connection Troubleshooting
®
+ Make sure your phone or tablet is connected to
the WiFi network you want to use.
Sally’s nursery
+ Make sure the camera is getting a good signal
from your WiFi router. See step 3 for more
information.
Device ID：1234567891234560
Sally’s nursery
Device List
Message
My Center
SD
R E CO R D
SNAPSHOT
Swipe screen
above to Pan/Tilt
TALK
Press the part of the home
screen showing the camera
you set up in order to choose
this camera.
The Camera View screen is
your gateway to total control
of your WiFi camera from
virtually anywhere.
Sally’s nursery
2016-1-28-12:000
HD
Device ID：1234567891234560
SOUND ON
The next chapter gives you a
tour of the features available
from this screen.
+ Test your WiFi network with other devices to
make sure its working.
+ Double check that you’ve entered the correct
password for your WiFi network in the Project
Nursery App.
+ Make sure your router is broadcasting its SSID
(name). The Project Nursery WiFi camera does
not support hidden SSIDs.
+ Make sure that Wi-Fi signal is 2.4GHz. The
Project Nursery WiFi camera does not support
5GHz WiFi.
+ Make sure that your WiFi router uses either
WPA2-PSK/WPA-PSK or AES as its encryption
method.
+ Make sure that there is no MAC filter on router
or add MAC address to router whitelist.
+ Reset the camera to set up connection again.
Press and hold SET key for 10 seconds. The
camera gives a long beep when it is fully reset.
Then press Password and use the on-screen
keyboard to enter the password for this
network.
Press and hold the POWER
button on the parent monitor to
turn it on.
myNetwork
netwkpass1
CONNECT
Step 12: Connect the monitor
to your WiFi network
WiFi Network
Password
CONNECT
WELCOME!
The first time you
turn on the parent
monitor, you’ll be
asked to choose
your WiFi network
and enter its
password.
Press WiFi
Network and
choose your
network from the
list that appears.
WiFi Network
Home WiFi
Sig_Guest
Comcast_123
WELCOME!
Once you’ve chosen
your network
and entered your
password, press the
CONNECT button
to connect to it.
The process of connecting the monitor and
camera to your WiFi network might take
several minutes to complete.
72º
10:30AM
Once the monitor
and camera have
connected to your
WiFi network, you
should start seeing
video from the
camera on your
monitor.
IMPORTANT: Make sure you use the same WiFi
network you used to set up the camera with
the App!
Getting Started
Step 11: Turn on the monitor
TOUR OF THE SYSTEM
Parent Monitor
Tour of the system
turns the monitor on and off (press and
hold for 1 second).
turns the screen on and off. Press and
hold for 2 seconds to switch cameras.
and
turn the volume down/up (you can
also do this through the touchscreen). In menu
screens, these navigate left/right.
zooms the camera in and out (you can
also do this through the touchscreen). This
button also selects items in menu screens.
Watching baby
You can turn the display on and off without turning
the monitor off (this can help extend battery life).
You’ll still hear your baby, but the display will be
asleep until you awaken it.
To turn the display on or off: Press the VIDEO ON/
OFF button on the parent monitor.
starts pan/tilt of the camera (you can
also do this through the touchscreen). Use the
arrows to pan and tilt once you’ve activated
this function. This button also navigates up in
menu screens.
lets you talk through the camera’s speaker
(you can also do this through the touchscreen).
Press and hold while talking (release when
you’re done). This button also navigates down
in menu screens.
SOUND LEVEL indicators show you the level of
sound from your baby’s room.
USB CHARGING jack (side panel, not shown)
plugs into your charging cable to recharge or
power the parent monitor.
10
Parent Monitor Touchscreen
10:30AM
Almost all of the parent monitor’s features are
accessible through its touchscreen. Just tap the
screen to see icons for each feature.
and
turn the volume down/up.
pan and tilt the camera.
accesses the parent monitor’s menu system.
Pan, Tilt, and Zoom
To zoom the active camera: Touch the parent
monitor’s touchscreen, then press
. You can
also press the OK-ZOOM button.
To pan or tilt the active camera: Touch the parent
monitor’s touchscreen, then press one of the arrow
icons. You can also press the PAN/TILT button and
use the arrow buttons.
zooms in on the camera image.
lets you talk through the camera’s speaker.
Press and hold while talking.
clears the icons from the screen.
Listening to baby
Talking to baby
The SOUND LEVEL indicators on the parent
monitor show you at a glance the sound level
in your baby’s room, regardless of how loud the
audio is on the parent monitor.
To talk through the speaker on the active camera:
Touch the parent monitor’s touchscreen, then
press and hold
. You can also press and hold the
TALK button on the parent monitor.
To increase or decrease the volume of the audio
monitor: Press the VOL+ or VOL– buttons on the
parent monitor.
Talk normally to the parent monitor—your voice will
come out on the camera’s speaker. Release the onscreen microphone icon when you’re done talking.
11
Tour of the system
72º
App Camera View Screen
Sally’s nursery
2016-1-28-12:000
(Settings) accesses the Settings menu for this camera. Press this
icon to adjust the WiFi and other settings for this camera.
Tour of the system
Camera view shows you the image from your WiFi camera. Pan and tilt
the camera by swiping on the screen left/right or up/down. Zoom the
camera by double-tapping the screen.
HD
(Multi-Camera View) lets you see multiple cameras at once on a
single screen (if you’ve set up multiple cameras). Press this icon to
access the multi-camera view screen (phone App only).
SD
R E CO R D
SNAPSHOT
(HD-SD Select) lets you switch between high- and standarddefinition video on the view screen.
HD
SD
Swipe screen
above to Pan/Tilt
TALK
SOUND ON
Pan, Tilt, and
Zoom
(Micro-SD Card) accesses any content stored on the camera’s MicroSD Card (not included). Press this icon to start viewing or downloading
motion/sound-activated videos or images from the camera’s Micro-SD
Card. (This is where you’ll see auto recordings.)
(Record) starts/stops recording video. The video file is saved to
your smartphone or tablet.
R E CO R D
To zoom the active
camera: Double-tap the
camera view screen.
(Snapshot) takes a still photo of the camera video. The snapshot
file is saved to your smartphone or tablet.
SNAPSHOT
To pan or tilt the active
camera: Swipe the
camera view screen left/
right or up/down.
(Talk) lets you speak through this camera’s built-in speaker. Press
and hold this icon to start speaking.
TALK
SOUND ON
12
(Sound On/Off) turns the sound from the camera on and off.
Camera (bottom)
Nighttime sensor
adjusts the camera
sensitivity to the
amount of ambient
light.
Microphone picks
up sound around the
camera.
Mounting keyholes let
you mount the camera
on a wall (mounting
screws included).
MICRO-SD slot (left
side) holds the preinstalled micro-SD
card for storage of
automatic photos/
video.
SET starts the WiFi setup process (press and
hold).
DUAL
POWER button
(right side)
turns the camera
on and off (press
and hold).
Camera (back)
QR code passes the camera ID information to
the App during the WiFi setup process.
Adjustable antenna communicates wirelessly with your WiFi network.
DC In jack plugs into your charging cable to power the camera.
Indicator light shows the power and connection status of the camera:
- off (camera not plugged in or powered on)
- solid red (on but not connected
- blinking red (in the process of connecting)
- solid green (connected to network and App)
- blinking green (camera being actively viewed on monitor or App).
Thermal sensor detects the temperature around the camera.
13
Tour of the system
Camera (front)
3. EVERYDAY USE
You customize your Dual-Connect Baby Monitor System to best fit your
needs and environment, including motion, sound, and temperature alerts
that notify you automatically. Access these settings through the App on
your phone/tablet or through the menu system on the parent monitor.
This chapter takes you through the settings you can customize, one by
one.
Sally’s nursery
2016-1-28-12:000
Everyday use
To access the App menu system: In the Camera
View screen, press the
(Settings) icon.
Settings
Motion detection
HD
Sound detection
R E CO R D
SNAPSHOT
OFF
OFF
20s
60s
90s
Battery Life
Auto-record time
Swipe screen
above to Pan/Tilt
TALK
SD
SOUND ON
Temperature alarm
72º
72º
10:30AM
Whit N i
10:30AM
To access the parent monitor menu system:
Touch the screen. Then press the
14
icon.
Cameras (Parent Monitor only)
The Cameras menu on the parent monitor lets you change
which camera you’re viewing (if you have multiple cameras
set up). It also offers several options for scanning through the
cameras automatically.
10:30AM
72º
IN THE APP: If you have multiple cameras set up, you can view up
to 4 at once on the App using the
button in the camera view
screen.
ACCESSING CAMERAS ON THE PARENT MONITOR
10:30AM
72º
View Cameras
Scan Cameras
10:30AM
72º
View Cameras
10
sces
sces
Scan Cameras
15
sces
OFF
Sound Activated Scan
Touch the parent monitor’s screen. Then press the
icon.
Press the Cameras icon.
To view a different camera: In the Cameras menu, press
View Cameras. Then press the icon for the camera you want
to view. The screen switches to that camera, and the status
bar at the top of the screen indicates the camera you’re
viewing: , , , or
To scan through the cameras automatically: In the Cameras
menu, press Scan Cameras. Select the scan option you want:
switch every 5, 10, or 15 seconds, or sound-activated scan.
The screen switches to the first camera, and the status bar
at the top of the screen shows an indicator for scanning:
, or
. It also shows the camera you’re viewing
Note: You must have Sound Activated Video alerts turned
on for the Sound Activated Scan to work. See the next page
for details.
To stop scanning cameras: select Scan Cameras in the
Cameras menu. Then select Off.
15
Everyday use
Motion/Alerts
The Dual Connect System lets you set up alerts that are
activated by motion, sound, or temperature in your baby’s
room. It also lets you set up an alert for when the monitor’s
rechargeable battery needs to be recharged. You can set up
these alerts through the parent monitor or through the App.
10:30AM
72º
SETTING ALERTS ON THE PARENT MONITOR
Everyday use
10:30AM
72º
Motion Activated Video
Sound Activated Video
Temperature Alert
Low Battery Alert
Out of Range Alert
Note about alert sensitivity:
You might want to test different
levels of sensitivity for motion,
sound, and temperature alerts,
to find the best fit for your
environment and preference.
16
Touch the parent monitor’s screen. Then press the
icon.
Press the MOTION/ALERTS icon.
Select the kind of alert you would like to set.
Motion Activated Video automatically shows video when
the active camera detects movement. It has three levels of
sensitivity: Low, Medium, and High. Once you’ve selected
the level of sensitivity you want, the status bar at the top of
the screen shows an indicator for motion activation:
When the active camera senses motion, this indicator flashes.
Sound Activated Video automatically shows video when the
active camera detects sound. It has two levels of sensitivity:
Low and High. Once you’ve selected the level of sensitivity
you want, the status bar at the top of the screen shows an
indicator for sound activation:
. When the active camera
senses sound, this indicator flashes.
Temperature Alert notifies you when your baby’s room is
too hot or too cold. There are separate alerts for High and
Low temperatures. Press the one you want to set, then use
the + and – on-screen buttons to set the temperatures you
want. Once you’ve set these up, the status bar at the top of
the screen shows an indicator for temperature alerts: .
Notes about notifications:
If the temperature in your baby’s room goes beyond the
limit(s) you set, the parent monitor displays an alert and the
temperature alert indicator turns red in the status bar.
+ Motion, sound, and temperature
alerts you set on the parent
monitor will send notifications
on the App as well (if you have
App notifications turned on).
+ The App sends a maximum of
2 notifications every 4 minutes.
It prioritizes notifications in the
following order: temperature,
sound, motion.
Low Battery Alert tells you when the monitor needs to be
recharged.. Once you’ve turned this alert on, the status bar
at the top of the screen shows an indicator for low-battery
alert: .
Out of Range Alert tells you when the monitor is
disconnected from or out of range of the camera (for
example, if the camera’s lost power). Once you’ve turned
this alert on, the status bar at the top of the screen shows an
indicator for out-of-range alert: .
Everyday use
SETTING ALERTS ON THE APP
Sally’s nursery
2016-1-28-12:000
Settings
Motion detection
HD
Sound detection
R E CO R D
SNAPSHOT
Swipe screen
above to Pan/Tilt
TALK
OFF
OFF
20s
60s
90s
SD
Battery Life
Auto-record time
SOUND ON
Temperature alarm
White Noise
Music
Share camera with friend
Flip horizontally
Flip vertically
Camera time set
Camera info
Delete Camera
In the Camera View screen, press the
In the Settings menu, set the sensitivity of the alerts you
want to set.
(Settings) icon.
Motion detection sends a notification on your phone
when the camera detects movement. It has three levels of
sensitivity: H (high), M (medium), and L (low).
Sound detection sends a notification on your phone when
the camera detects sound. It has two levels of sensitivity: H
(high) and L (low).
Battery life sends a push notification when the rechargeable
battery in the WiFi camera gets to a certain level. Select
Battery life, then press the switch next to Push Notifications
for Camera Battery and choose when you would like to be
sent notifications.
17
Auto-record time automatically records a certain amount
of video when the camera detects a motion or sound
alert.Select the amount of Auto-record time you want (in
seconds) when a motion or sound alert is triggered: 20s,
60s, or 90s. IMPORTANT: You must keep the provided micro
SD card in its slot on the camera to use this feature.
Temperature alarm
Temperature Alarm sends a push notification to your
phone when your baby’s room is too hot or too cold. Select
Temperature alarm, then press Edit at the top of the screen
to change the settings.
To change from degrees Fahrenheit to Celsius:
Press the C.
Everyday use
To set a high temperature alert: Press the switch next to
High temperature alert. Then set the temperature you
want for the high temperature alert.
To set a low temperature alert: Press the switch next to
Low temperature alert. Then set the temperature you
want for the high temperature alert.
18
Lullabies
This Project Nursery system comes with 3 lullabies, 2 nature
sounds, and white noise ready to play—simply choose the one
you want, and the camera you’re on will play it back.
NOTE: If there’s a lullaby currently
playing on a camera, a green arrow
icon appears next to it.
Music
White Noise
"Jolene"
Rain
Waves
Make sure the monitor is displaying the camera you want to
play the lullaby on. If you want to play on a different camera,
press the MENU button and select CAMERAS. Then select
View Camera and choose the camera you want.
Press the MENU button to access the main menu.
Press the LULLABIES icon.
Press the option you want to play. The status bar at the top
of the screen shows an indicator for lullabies: .
CONTROLLING LULLABIES FROM THE APP
Music
"I Don't Want to Miss a Thing"
"Holiday"
CONTROLLING LULLABIES FROM THE PARENT
MONITOR
To play a lullaby, nature sound, or white noise from the active
camera: Press Music in the Setup menu. Then press the option
you want to play.
Note: Make sure you’re displaying the camera you want to play
the lullaby on. If you want to play on a different camera, go back
to the App’s home screen and choose that camera.
White Noise
19
Everyday use
10:30AM
72º
Sleep Mode (Parent Monitor only)
You can set up the parent monitor to turn off the display
automatically after a set amount of time.
SETTING SLEEP MODE
10:30AM
72º
Sleep Mode(video off audio only)
5mins
30mins
60mins
OFF
Everyday use
Press MENU on the parent monitor.
Press the Sleep Mode icon.
In the Sleep Mode menu, press Sleep Mode (video off,
audio only) to turn sleep mode on. Then select the delay
before the display turns off automatically: 5, 30, or 60
minutes. (The audio from your camera will stay on even
when the display is off.)
Playing Back Pictures and Videos
You can access the videos or pictures stored on the camera’s SD
card from the parent monitor and from the App. IMPORTANT:
You must keep the provided micro SD card in its slot on the
camera to use this feature—this is where motion and soundactivated videos are stored.
20
10:30AM
72º
201600309002.jpg
Photo
201600309003.jpg
Video
Press MENU on the parent monitor.
Press the Play icon.
Press the button for the kind of media you want to play
back: Photo or Video.
The screen displays a list of the photos or videos on the
camera’s SD card. Press the name of the image or video you
want to see on the display.
Use the on-screen controls to stop, play/pause, and exit the
screen.
ACCESSING PICTURES/VIDEOS FROM THE APP
Sally’s nursery
2016-1-28-12:000
Press
Choose the photo or video you want to start playing.
on the camera view screen in the App
SD
R E CO R D
SNAPSHOT
Swipe screen
above to Pan/Tilt
TALK
SOUND ON
21
Everyday use
201600309011.jpg
201600309012.jpg
HD
ACCESSING PICTURES/VIDEOS FROM THE
PARENT MONITOR
Settings (Parent Menu only)
The Settings menu lets you customize the monitor to match
your preferences. It also gives you technical information about
the monitor and support.
10:30AM
72º
ACCESSING THE PARENT MONITOR’S
SETTINGS MENU
Everyday use
10:30AM
72º
Wifi Set
Adjust Brightness
Auto Dimming
Time Set
Temperature
Press MENU on the parent monitor.
Press the Settings icon.
Press the setting you’d like to adjust. (Press the arrow down at
the bottom of the list if you don’t see the setting you want.)
Wifi Set lets you enter the network name and password for
your monitor and camera. IMPORTANT: This must be the
same network you used to set up the camera through the
App. If you want to change networks, delete the camara
in the App and follow the setup instructions from the
beginning with the new network.
Adjust Brightness lets you adjust the level of brightness on
the parent monitor. Press this option, then use the + and –
on-screen buttons to set the level desired.
Auto Dimming lets you adjust the amount of time of
inactivity before the parent monitor dims its display
brightness to conserve energy. Press this option, then select
the amount of time desired: 5, 10, or 15 minutes.
Time Set lets you adjust the time displayed on the parent
monitor. Press this option, then use the up and down onscreen buttons to set the hours, minutes, and AM/PM.
22
Temperature lets you select how you’d like temperature to
be displayed: in degrees Fahrenheit or Celsius.
10:30AM
72º
French
Language Select
Language Select lets you select the language you want for
the menu system on the parent monitor.
English
Factory Reset
Support
Support gives you information about the firmware version
used in your monitor and camera. It also provides customer
support information.
Share camera with friend (App only)
Share camera with friend
You can share video with friends and family, so that they can see
what’s happening with baby. These guest accounts have limited
access to settings—they can view and talk through cameras and
record pictures and videos directly to their phone.
Steps to share with friend
Decice List
Add Camera
Add new camera with WiFi
Make sure the person you want to share with has
downloaded the Project Nursery App on their phone/tablet.
On your phone or tablet, go to the Settings menu and press
Share camera with friend. Have the person you want to
share with follow the steps shown.
Add new camera with QR code
Get shared camera from friend
Step 1: Open App and click then
“Add camera” button above in
your friend’s mobile phone
Step 2: Select the third option and scan
the QR code above
IMPORTANT: Your friend or family member will need to scan
the QR code on the screen. If they are not physically present
to do so, either print the screen or do a screenshot and send
it to a phone they can scan with their phone.
23
Everyday use
Factory Reset lets you return the parent monitor to the
settings it had when you got it out of the box. If you’ve tried
all of the troubleshooting solutions to solve a problem, and
nothing seems to work, you might need to reset the monitor
to its factory settings and start setup again. WARNING:
Resetting to factory settings erases all of your custom
settings. You will have to set up the monitor from scratch.
Flip horizontally / vertically (App only)
Flip horizontally
Flip vertically
Flip horizontally and vertically let you reverse the orientation of
the Camera View video. Press the switches next to each to toggle
these on and off.
Camera time set (App only)
Camera time set
The camera time on the screen is from
network. If you find the camera time is not
the same with the mobile phone, please
click the button below to synchronize time.
The WiFi camera’s internal clock might need to be periodically
syncronized with your phone’s clock. If you notice the two times
don’t match, choose Camera time set in the App’s Settings menu,
and press the Camera time sync button at the bottom of the page.
The App will sync the current WiFi camera’s clock with your phone
or tablet’s clock.
Everyday use
Camera info (App only)
Camera info
Device name
Serial #
IP Camera
215451516514
MAC address
442412314575756
Hardware version
Software version
The Device info screen gives you details about the current WiFi
camera, including the amount of memory left on the micro-SD card
if you have one installed.
20130101
BNHS5750101
Space capacity
Use
3.0GB
Available
2.0GB
Delete Camera
The Format SD card button at the bottom of the Camera info
screen lets you format a micro-SD card before you use it for the
first time.
To format a micro-SD card: Insert the card into the WiFi camera’s
micro-SD card slot. Then press the Format SD card button at the
bottom of the Camera info page.
Delete Camera (App only)
If you’ve tried all of the troubleshooting solutions to solve a
problem, and nothing seems to work, you might need to reset
the WiFi camera and App to their factory settings and start
setup again. WARNING: Delete camera erases all of your custom
settings. You will have to set up the WiFi camera from scratch.
24
4. TROUBLESHOOTING / FAQS
Most issues with the Project Nursery baby monitoring system can be solved by following one of
the troubleshooting tips below. For additional assistance, please call 1-844-393-7338.
WiFi Issues
I can’t connect the WiFi camera to my network.
+ Make sure your phone or tablet is connected to the WiFi network you want to use.
+ Make sure the camera is getting a good signal from your WiFi router. See page xx for more information.
+ Make sure that Wi-Fi signal is 2.4GHz. The Project Nursery WiFi camera does not support 5GHz WiFi.
+ Make sure that your WiFi router uses either WPA2-PSK/WPA-PSK or AES as its encryption method.
+ Make sure that there is no MAC filter on router or add MAC address to router whitelist.
+ Reset the camera to set up connection again. Press and hold SET key for 10 seconds. The camera will give a
long beep when it is fully reset.
The WiFi camera’s indicator light remains red (connection to network failed).
+ Double check that you’ve entered the correct password for your WiFi network in the Project Nursery App.
+ Test your WiFi network with other devices to make sure its working.
Troubleshooting
+ Make sure the camera is getting a good signal from your WiFi router. See page xx for more information.
+ Make sure that Wi-Fi signal is 2.4GHz. The Project Nursery WiFi camera does not support 5GHz WiFi.
+ Make sure that your WiFi router uses either WPA2-PSK/WPA-PSK or AES as its encryption method.
Camera Issues
The WiFi camera’s indicator light flashes green.
+ The camera is being actively viewed.
25
I don’t see video from the camera on my phone/tablet.
+ Make sure the camera is turned on and that it has enough charge or is plugged in to a working outlet.
+ Make sure the camera is within range of your WiFi router (certain kinds of signal obstacles, like large metal
objects, might shorten the range somewhat).
+ Make sure your phone/tablet has an active data or WiFi connection and that the Project Nursery App is
open and configured with the camera.
I can’t record video or pictures on the camera (for motion or sound alerts).
+ Make sure you have an Micro SD card (included) inserted in the MICRO SD card slot on the side of the camera.
+ Make sure auto-record is set to on and a motion or sound alert is set.
App Issues
I can’t record video or pictures on my phone/tablet.
+ Make sure your phone/tablet has enough available memory to record video or pictures.
My video feed is frozen.
+ Check the time stamp on the video feed screen to make sure the video is frozen. Then return to the camera
home screen and reload that camera again.
+ Close the app and re-open.
Troubleshooting
I can’t pan/tilt the camera from my phone or tablet.
+ Make sure you’re swiping on the video from the camera on your phone or tablet. Pan and tilt the camera by
swiping on the screen left/right or up/down. Zoom the camera by double-tapping the screen.
+ Make sure the camera is moving freely. In certain positions, the camera might bump into the stand neck.
If the neck is in the way, pan or tilt the camera in the other direction so that you have a free range of
movement.
The App is frozen.
+ Force close the App on your phone or tablet. Then re-open it.
26
I can’t hear sounds from baby’s room.
+ Make sure the volume on your phone or tablet is turned up.
+ Make sure sound is turned on in the Camera view screen.
+ Make sure the microphone on the camera is not blocked. The microphone is just below the lens.
The lullabies/sounds aren’t playing.
+ If you have multiple cameras, make sure you’ve chosen the one you want the lullabies to play on before you
start the lullaby. Go to the Home screen and choose the camera you want. Then go to Settings, then Music
and select an option to play.
The temperature alerts don’t work.
+ Make sure you’ve set the temperature preference to the system you use, Fahrenheit (standard in the US) or
Celsius (standard outside the US). To switch your temperature preference, go to Settings > Temperature
alarm.
+ Make sure you’ve set the right kind of temperature alert—for example, if you want to make sure your baby’s
room does not get below 68 degrees Fahrenheit, set the Low Temperature Alert to 68. If you want to make
sure your baby’s room doesn’t get above a certain temperature, set the High Temperature Alert to that
temperature.
+ You might need to adjust the sensitivity of the alerts—for example, if Motion detection is set to Low, the
monitor will not come on as often as when Motion detection is set to Medium or High. To adjust this setting,
go to Settings > Motion detection.
+ If you have multiple cameras, you might need to set an alert for the camera you’re using—motion alerts need
to be set separately for each camera.
+ The App gives a maximum of 2 notifications every 4 minutes.
Sound alerts don’t work.
+ You might need to adjust the sensitivity of the alerts—for example, if Sound detection is set to Low, the
monitor will not come on as often as when Sound detection is set to High. To adjust this setting, go to
Settings > Sound detection.
+ If you have multiple cameras, you might need to set an alert for the camera you’re using—sound alerts need
to be set separately for each camera.
+ The App gives a maximum of 2 notifications every 4 minutes.
27
Troubleshooting
Motion alerts don’t work.
I’d like to stop sharing the camera view with a friend/family member.
+ Go to the Settings menu in the Project Nursery App on your phone/tablet and select Delete camera at the
bottom of the menu. This will stop all sharing, but you’ll need to set up the camera again on your phone.
I’d like to give someone full access to my camera (including settings).
+ Guess accounts have limited access to settings. If you want to give someone full access, you will need to
give them your account log-in info and password (not recommended!).
I can’t access the camera from my computer.
+ The Project Nursery WiFi camera works with the Project Nursery App on iOS and Android devices only. It
does not support computers or other mobile device operating systems.
I can’t open the App on my Android tablet.
+ The Project Nursery App is not compatible with some makes and models of Android tablets. Contact our
customer service at 1-844-393-7338 to see if your Android tablet is compatible with the Project Nursery App.
Parent Monitor Issues
I don’t see video from the camera on my monitor.
+ Make sure your monitor is turned on (press the Power button). If it is, press the VIDEO ON/OFF button
(VIDEO on the mini monitor) to make sure the monitor’s display is awake. Make sure the camera is plugged
in to a working outlet and turned on.
I see the
icon on the screen.
Troubleshooting
+ Make sure the camera you’re trying to view is plugged in to a working outlet and turned on.
+ Make sure the monitor is on the same WiFi network as the camera was set up on in the App.
I can’t record video or pictures.
+ Make sure you have an Micro SD card (included) inserted in the MICRO SD card slot on the side of the camera.
I can’t pan/tilt the camera from my monitor.
+ Make sure you’re in pan mode—press and hold OK/ZOOM until you see arrows on the monitor display. Then
use the arrows or joystick to pan the camera.
+ Make sure you’re not zoomed in on the image—press OK/ZOOM to zoom out if you are. Then press and hold
OK/ZOOM to enter pan mode.
28
+ Make sure the camera is moving freely. In certain positions, the camera might bump into stand neck. If the
neck is in the way, pan or tilt the camera in the other direction so that you have a free range of movement.
I can’t hear sounds from baby’s room.
+ Make sure the monitor is turned up. Press the VOL+ button until you hear sounds from your baby’s room.
+ Make sure the microphone on the camera is not blocked. The microphone is just above the lens.
The lullabies aren’t playing.
+ If you have multiple cameras, make sure you’ve chosen the one you want the lullabies to play on before you
start the lullaby. Go to Cameras > Select Camera and choose the camera you want. Then go to Lullabies
and select an option to play.
The temperature alerts don’t work.
+ Make sure you’ve set the temperature preference to the system you use, Fahrenheit (standard in the US) or
Celsius (standard outside the US). To switch your temperature preference, go to Settings > Temperature.
+ Make sure you’ve set the right kind of temperature alert—for example, if you want to make sure your baby’s
room does not get below 68 degrees Fahrenheit, set the Low Temp Temperature Alert to 68. If you want to
make sure your baby’s room doesn’t get above a certain temperature, set the High Temp Temperature Alert
to that temperature.
+ You might need to adjust the sensitivity of the alerts—for example, if Motion Activated Video is set to ON:
Low, the monitor will not come on as often as when Motion Activated Video is set to ON: Medium or ON:
High. To adjust this setting, go to Motion/Alerts > Motion Activated Video.
+ If you have multiple cameras, you might need to change the active camera—motion alerts work for the
active camera only. Press VIDEO ON/OFF (VIDEO on the mini monitor) to make sure the camera you want
to use for motion alerts—the one with the clearest view of your baby, for example—is the one displayed.
Sound alerts don’t work.
+ You might need to adjust the sensitivity of the alerts—for example, if Sound Activated Video is set to ON:
Low, the monitor will not come on as often as when Sound Activated Video is set to ON: Medium or ON:
High. To adjust this setting, go to Motion/Alerts > Sound Activated Video.
+ If you have multiple cameras, you might need to change the active camera—sound alerts work for the active
camera only. Press VIDEO ON/OFF (VIDEO on the mini monitor) to make sure the camera you want to use
for sound alerts—the one closest to your baby, for example—is the one displayed.
29
Troubleshooting
Motion alerts don’t work.
©2017 Voxx Accessories Corp.
3502 Woodview Trace, Suite 220
Indianapolis, IN 46268
PNMDUAL5 IB 00

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