Whirlpool Oortable Spa Users Manual SCM

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2015-01-23

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The Quantum Plus

Portable Whirlpool Spa
Owner's Manual

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IMPORTANT SAFETY INFORMATION
READ ALL INSTALLATION INSTRUCTIONS

Jacuzzi Whirlpool Bath does not recommend spa water
temperatures in excess of 40°C (104°F). High water
temperatures in excess of 40°C (104°F) and prolonged
periods of use can raise the internal human body temperature excessively and impair the body’s ability to regulate its
internal temperature. Limit your initial use of the spa to
10-15 minutes. High body temperatures affect people
differently; consult your physician about your safety and
comfort before using the spa.
The elderly, the infirm, and children should not use the spa
unattended. Infants should not be permitted in the spa at
water temperatures over 38°C (100°F). Pregnant women
and people with heart conditions should consult their physicians before using the spa at water temperatures over
38°C (100°F).
Extra care should be taken when using the spa and consuming alcoholic beverages. Alcohol, drugs, or certain
medications such as tranquilizers affect a person’s ability to
withstand high temperatures and may produce dangerous
effects.
Keep body, hair, and clothing a minimum of 300mm (12
inches) away from suction fitting and skimmers at all times
when the spa is operating. Hair longer than shoulder length
should be secured close to the head, or a bathing cap
should be worn. Do not remove the suction grilles! They
are safety devices and must always be in place on the
suction fitting to minimize the potential hazard of hair
entanglement or body entrapment.

While the optional spa cover is rigid, it is not designed to
support any weight. Therefore, as a safety precaution, do
not sit, stand or lie on it.
The spa must be installed with adequate access and water
drainage system. (See Installation Instructions.)
When using the electrical equipment, basic safety
precautions should always be followed:
This unit is equipped with an earth leakage circuit breaker
(ELCB) located in the electrical cabinet. Check at least
once a month to be sure this is operational. (The procedure
for testing is described on page 7 of this manual.)
Do not use electrically connected devices such as television, radio, or stereo speakers, lights, cooking devices, or
telephones within 1.5m (5 feet) of the spa while the spa is
being used. Lighting fixtures must not be located directly
above or within 1.5m (5 feet) of the spa. If located with 3m
(10 feet) of the spa, they must be on a circuit protected by
an ELCB.
Do not apply power to the spa unless it is filled with water
to the normal water level, which is to the water level
indicator mark on the skimmer frame. Activating the spa
when there is an insufficient amount of water can damage
the circulation pump and may cause a fire.
Read manufacturer’s safety information provided with all
optional equipment.

The wet surface of the spa is slippery. Use care when
entering and exiting.

Save These Instructions for Future Use.
Owner's Record
Date Purchased
Purchased From
Installed By
Spa Serial Number

Model #7700000
(See page 2 for location of serial number.)

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The Quantum Plus Portable Whirlpool Spa
TM

Owner's Manual
Model 770000
Contents

Installation Instructions __________________________________
Inspection and Shipping Claim ______________________________
Unpacking ______________________________________________
Positioning Your Spa ______________________________________
Electrical Requirements ___________________________________
Electrical Precautions _____________________________________
Outdoor Installation _______________________________________
Drainage _______________________________________________
Indoor Installations _______________________________________
Equipment Set-Up ________________________________________

3-6
3
3
4
4
4
5
5
5
6

Operating Instructions ___________________________________
Basic Control Set-Up ______________________________________
Setting the Time _________________________________________
Controls ________________________________________________
Temperature Control ______________________________________
Setting the Thermostat ____________________________________
Note on Determining Water Temperature ______________________
Normal Operation ________________________________________
Whirlpool System ________________________________________
Water Rainbow __________________________________________
Air Blower ______________________________________________
Silent Air Induction _______________________________________
Filtration _______________________________________________

7-11
7
8
9
10
10
10
11
11
11
11
11
11

Maintenance ___________________________________________
Water Quality and Water Chemistry __________________________
Filtration _______________________________________________
Water Chemistry _________________________________________
Disinfecting _____________________________________________
Balancing pH ____________________________________________
Balancing Total Alkalinity __________________________________
Water Quality Definitions ___________________________________
Water Level/Drain ________________________________________
Skimmer Basket Maintenance ______________________________
Filter Maintenance ________________________________________
Automatic Filtration/Maintenance ____________________________
Winterizing _____________________________________________
Factory Installed Redwood Skirt _____________________________
Spa Light _______________________________________________
Cleaning Your Spa _______________________________________
Covering Your Spa _______________________________________
Repairs to the Acrylic _____________________________________

12-16
12
12
12
12
13
13
13
14
14
14
15
15
15
16
16
16
16

Troubleshooting Guide ___________________________________ 17-19
Alternate Use of Water Rainbow _____________________________ 20

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The Quantum Plus Portable Whirlpool Spa
Installation Instructions
The Quantum Plus is a sumptuous, rectangular whirlpool
spa by Jacuzzi Whirlpool Bath designed with full-featured
elegance to provide the comfort and luxurious spa experience you expect from a Jacuzzi whirlpool spa. Multi-level
contours allow for seating and lounging for 7 people. A built-in
step and handrail allow safe entrance and exit from the spa.
And for a revitalizing hydromassage, six fully adjustable color
coordinated whirlpool jets and one directionally adjustable jet
are located strategically to massage lumbar and upper back
regions, depending on where you are seated.

TOP VIEW

87"

For the ultimate in convenience, the Quantum Plus features two clearly labeled control panels, one located on either
side of the spa and concealed by a streamlined tinted acrylic
cover. One panel allows push button control of the heater,
filter, whirlpool, lights and air blower functions and adjustment
of silent air induction. The other control panel offers additional
air induction adjustment. A 7-day timer (located on the
System Control Module) can be set for automatic control of
temperature and filtration. The Quantum Plus also features
two low voltage lights and interchangeable colored lenses,
adding even more luxury and excitement to your spa experience.

94"

The Quantum Plus offers the convenience of two patented
front-load skimmer/filters for maximum efficiency. The unique
4.65m2 (50 sq feet) filtration system, designed by Jacuzzi
Whirlpool Bath, allows easy access from inside the spa to
both filter cartridges without having to drain the spa or open
the skirt door.
A standard feature of the Quantum Plus is its two Water
Rainbow spouts with flow control, which will create a dazzling, shimmering waterfall effect while recirculating the
water.
The spa shell is foam insulated to save energy costs, and
the spa is tastefully surrounded by a factory installed redwood
skirt.
The complete equipment pack of the Quantum Plus is
mounted within the perimeter of the spa, so the spa is easy
to install. The spa requires a 230 VAC 50 AMP, grounded
separate circuit and is equipped with an ground fault circuit
interruter (GFCI). An optional gas heateris available as an

SPECIFICATIONS

WHIRLPOOL
MOTOR/
PUMP

FILTER
MOTOR/
PUMP

MODEL

DIMENSIONS

Qauntum
Plus

94" (2388 mm) L. 2.0 h.p.(1.5 kW) .75 h.p.(.6 kW)

36 1/2"

SIDE VIEW

SERIAL NUMBER
LOCATION

alternate heating source and can be used remotely. The
Quantum Plus is available in several lustrous colors. (See the
Jacuzzi Whirlpool Bath color guide.)

OPTIONS
Gas Heater
Rigid Insulating Cover

Pillows

OPERATING
GALLONAGE

ELECTRIC PRODUCT
HEATER
WEIGHT

SHIPPING ELECTRICAL
WEIGHT
REQUIREMENTS

400 U.S. Gal.
87" (2210
mm) W.

6KW
230 VAC
361/2" (927

975 lbs.

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740 lbs.
mm) H.
10 AMP

230 VAC
3
4

5
0

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230 VAC
R
4.9 AMP
P
3450 M
RPM Single Phase
60 Hz.
S
i
n
g
l
e

(1514 ltrs.)

26 AMPS

(340 kg.)

5
0
A
M
P
S
e
p
e
r
a
t
e

P
h
a
s
e
6
0

C
i
r
c
u
i
t
(See
page 4)

H
z
.

(443 kg.)

PRODUCT SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.

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INSTALLATION
Installation Instructions
Inspection and Shipping Claim
Check for shipping damage upon receipt of the spa. Jacuzzi Whirlpool Bath is not responsible for damage to the spa
sustained during shipping. If damage is evident before unpacking, see instructions regarding shipping claims on the outside
of the carton and immediately file a claim with the carrier.
Once the spa has been removed from the carton and before it is permanently installed (see below on this page for unpacking
instructions), check the spa completely for damage. Fill the shell with water and operate the system (see Operating
Instructions) to check for leaks which may have resulted from shipping or handling. All Jacuzzi Whirlpool Bath spas are
factory tested for proper operation and watertight connections prior to shipping. If leaks or other problems are detected,
immediately notify your Jacuzzi Whirlpool Bath dealer or Authorized Service Agent, or call Jacuzzi Whirlpool Bath, (510) 9387411, for Warranty Service, (510-938-7411).
Npte: Damage or defects which could have been discovered anr repairedprior to installation and which are claimed
after final installation of the spa, are excluded from our warrenty.

Unpacking
1.

Remove the outer carton by disassembling bracing
and plastic bags. Leave the inner bag and corrugated
wrapping in place on the skirt to protect the product until
equipment set-up.

When the spa has been moved to its final location,
place a wooden block approximately 100mm x 100mm
x 2m (4" x 4" x 72") beside the pan side of the spa so
it is parallel with the pallet. (See illustration B.)

Remove the box containing skirt panels and the accessory package which contains the Owner’s Manual,
filter, cartridges, and extra lenses and bulbs. Set aside
skirt panels until equipment set-up. Set aside the filter
cartridges in a dry place until it is time to set up the spa
equipment. Store the extra lenses and bulb for later
use.

Tip the spa over onto its bottom with the block supporting the spa.

Remove the brackets attaching the spa to the pallet.
(See detail B.)

Remove the bolts securing the pallet to the upper part
of the spa shell.

The spa should be moved on a dolly in its upright
position while still attached to its shipping pallet. If the
pallet must be detached before the spa is moved (for
example, to allow it to pass through a door), detach it
from the pallet as instructed below, then carefully place
it vertically on a dolly which is wide enough to support
the entire width of the spa. The skirt is cosmetic (not
structural) and is not designed to support the spa.

Remove the 100mm x 100mm (4" x 4") block and pallet
and carefully lower the spa to a horizontal position.

Attach two loose skirt panels included in skirt box.

10. Record the spa serial number on the inside front cover
of this manual. (See illustration on page 2 for the serial
number location.)
Important! Read all the instructions contained in the
Owner’s Manual before beginning installation.
SKIRT
PAN
PALLET

DETAIL

BOLT

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PALLET

4" X 4" X 72"
BLOCK

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INSTALLATION
Important: Read complete instructions before beginning installation.

Positioning Your Spa
Because your Quantum Plus spa is a portable, you can locate it just about anywhere you wish—on a deck, patio, or even
indoors. Just be sure to position it above ground in an area with good drainage and on a level, continuous surface which
can support the weight of the spa when filled with water and people; this weight is approximately 5252 lbs. (92 lbs. per sq
ft). You must also provide access to the spa’s equipment for service and general maintenance.

SERVICE ACCESS

18"

50"

Electrical Requirements
Your Quantum Plus, as it comes from the factory,
requires a 230 VAC 50 AMP 4-wire grounded type electrical service and must be in a separate circuit having no
other appliance connected in that circuit. If you do not have
this kind of circuit, a qualified electrician should be called
in to install the necessary wiring. Inadequately sized wiring
or locating the spa too far from the main service panel may
cause a voltage drop which might cause the unit to

malfunction and bring about permanent damage to the
spa’s electrical system. The circuit must also have a ground
wire in order to take advantage of the designed-in safety
features of the spa. Bond according to procedure described
on the next page. Caution: Without proper grounding and
bonding, a system malfunction may cause fatal shock.

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INSTALLATION
Electrical Precautions
CAUTION
Do not apply electrical power to the spa unless it is
filled with water to the normal water level, which is
approximately 7" below the spa rim. (See location of
water level indicator on face of skimmer on page 6.) If
the spa’s motor/pumps are actuated when there is not
sufficient water in the unit, the circulation pumps could
be irreparably damaged. In addition to damaging the
unit, operating the unit with insufficient water could
cause a fire.
Do not locate lighting fixtures directly above the spa;
lighting and electrical receptacles must be located at least
5 ft (1.5m) from the spa. Lighting located between and 5
ft (1.5m) and 10 ft (3m) from the spa must be on a circuit
protected by a ELCB. (See National Electrical Code 6806).

Do not use electrically connected devices, such as
television, radio, telephones, stereo speakers, lights or
cooking devices within 5 ft (3m) of the spa when the spa
is being used.
All fixed metal objects located within 5 ft (1.5m) of the
spa, such as fence posts, railings, door frames, greenhouse structures, gutters, etc., must be attached to the
bonding bar on the outside of the spa System Control
Module using #8 solid copper wire. With #8 solid copper
wire, bond the spa to the house electrical panel or
approved local earth electrode.
An approved earth electrode may be an 8 ft. long
earth rod, a plate electrode, or a buried metal water
pipe with at least 10 ft. of buried pipe. Check your local
building code for requirements. Bonding lugs are available at your local electrical supply store. (Bond bar
location is shown on page 5.)

Outdoor Installation
If you install the spa outdoors, we recommend that you
provide a concrete pad for it to rest on. To do this, construct
forms for a 8' x 8' x 4" thick level pad.

spa—especially near the equipment area. If drainage is
poor, install a drain line and/or gravel drain field (see
illustration below).

Install a #10 gauge wire mesh approximately 6" x 6" steel
reinforced grid. Attach a #8 solid copper wire to the grid with
a ground clamp. This wire should be long enough to reach
the bond bar on the spa System Control Module (min 36"),
but should not be located under the base of the spa. Then
pour the concrete pad.

Indoor Installations

Drainage
Whether you install your spa indoors or outdoors, you
can drain it completely by attaching a garden hose to the
drain valve located on the suction tee of the spa. Simply run
the hose to the house sewer line or drain field and open the
drain valve.
Make sure the area surrounding the spa has good
drainage to keep water from collecting at the base of the

Water which splashes on the floor during use of the
spa may cause a walking hazard and/or structural damage unless good drainage is provided and proper waterproof building materials are used in the area surrounding
and beneath the spa. Take into consideration, also, the
high room humidity which will exist due to high spa water
temperatures. Providing natural or forced ventilation of
the room will help maintain comfort and minimize moisture damage to the building. Jacuzzi Whirlpool Bath is
not responsible for damages resulting from excess moisture or water spillage. Consult an architect or engineer for
aid in designing your indoor installation.

SUPPORT AND DRAINAGE
#8 BOND WIRE
(TO HOUSE ELECTRICAL
PANEL OR LOCAL BOND)
WIRE MES H GRID
TO BOND BAR
8' x 8' x 4" THICK
CONCRETE PAD

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GRAVEL
DRAIN FIELD

BOND BAR

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INSTALLATION
Equipment Set-Up
1.

Remove the plastic sheet covering the spa. Use care;
stepping into the spa with shoes will scratch the acrylic
surface.

Remove any packing materials from the spa.

Remove each filter cartridge from its plastic bag.

Pull open each skimmer/filter door by the handle located in the middle of the door and remove the skimmer
basket. Then insert the filter cartridge into the filter
housing and re-insert the basket so that it fits in place
over the filter cartridge and close the skimmer/filter
door.

Clean the interior of the spa of any remaining construction debris. Remove stubborn stains, paint, or tar with
turpentine, isopropyl alcohol or paint thinner. A mild
liquid dishwashing detergent on a damp cloth is fine for
cleaning off other dirt. Plaster can be removed by
scraping with a wooden edge; do not use a metal
scraper, wire brush, or other metal tools, as they will
damage the spa’s surface.

Install the skirt panels which were not installed on the
spa at the factory. To do this, secure with the screws
provided in your spa accessory package and follow
instructions provided with panels.

On initial start-up, it is necessary to purge and sanitize
the system. Carefully follow the procedure described
here to purge and sanitize your spa.
• Remove the spa cover completely.
• Close the drain valve located on the suction tee.
• Fill the spa with water to its normal operating level,
which is to the water level indicator mark on the
skimmer/filter frame.
• Turn on circuit breakers at the main electrical panel.

• Select JETS on the SYSTEM switch.
• Add 60cc sodium dichlor (a fast dissolving
granulartype of chlorine) to the water and let
the whirlpool run for 15-20 minutes only.
• Turn off JETS.
• Turn off circuit breakers.
• Immediately open the drain valve and drain
the spa completely.
CAUTION: Leave the rigid cover off the spa during
this procedure. Do not use the spa during this
procedure. Drain the spa immediately afterward.
8.

Close the drain valve and fill the spa with water to
approximately 180mm (7") below the spa rim, or
to water line indicator mark on the
skimmer frame. (See illustration on this page.)

Turn on circuit breakers at the main service
panel.

10. Set the heater thermostat for the maximum temperature.
11. Test the spa for proper operation. (Refer to
Operating Instructions.)
12. Refer to Water Quality section of the Operating
Instructions. Test for water quality; then add
treatment chemicals to ensure proper levels.
All Jacuzzi Whirlpool Bath spas are factory tested for
proper operation and watertight connections prior to
shipping. If leaks or other problems are detected,
immediately notify your Jacuzzi Whirlpool Bath dealer
or Authorized Service Agent, or call Jacuzzi Whirlpool
Bath, (510) 938-7411 (510-938-7070 in California),
for Warranty Service.

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OPERATION
Operating Instructions
Now that your Quantum Plus spa is in place, you are probably eager to take advantage of its unique designed-in features—
especially the patented Jacuzzi Whirlpool Bath hydromassage performance. Besides being a beautiful addition to your
indoor decor or outdoor landscaping, your Jacuzzi whirlpool spa will provide you with the ultimate in spa pleasure.

Basic Control Set-Up

The control set-up on your Quantum Plus spa is designed to give you fingertip control of the heater, lights, air induction,
Water Rainbow and whirlpool/filter pump and blower systems of your unit from inside or outside your spa. Follow the basic
control set-up described below to familiarize yourself with the several functions of the control panels located on the top of
the spa.

CAUTION

Do not turn on power to the spa unless it is filled with water to the normal water level. (See water line indicatormark
on skimmer frame.) When the power is on, the built-in timer may activate the system even though the SYSTEM is
turned off at the control panel. If the spa’s motor/pump is actuated when there is not sufficient water in the unit,
the circulation pump and heater could be irreparably damaged. In addition to damaging the unit, operating the
spa with insufficient water could cause a fire.
•

Using a garden hose, fill the spa with water to the
waterline indicator mark on the skimmer frame. (See
page 20 for information on using Water Rainbow as a
fill spout if desired.)
•

•

At the house service panel, turn on the circuit breaker
or switch that controls the electrical service to your spa.
(Make sure there is no other appliance on that circuit.)
Open the skirt door giving access to the System Control
Module.

Your spa is provided with a earth leakage circuit breaker
(ELCB). At initial start-up and at least once a month
thereafter, with power on, push the button located on
the spa System Control Module. The switch should
move to the OFF (O) position. Move the switch to the
ON (1) position to reset. If the interrupter fails to operate
in this manner, there is a ground current flowing or a
device malfunctioning, indicating the possibility of electric shock. Turn off power and do not use the spa until
the source of the breakdown has been identified and
corrected.

SYSTEM CONTROL MODULE

INTERLOCK
SWITCH

TEMP.
SAFETY
SWITCH

GFCI
CAUTION

1. Push TEST button of GFCI.
This system is GFCI (Ground Fault Circuit Interrupter) pro-tected for your
safety. Bypassing the GFCI or tampering with the system in any way may
2. RESET button should pop out. This should cut off power
cause electrical shock, in-jury or death and will void the warranty. GFCI to the system. CAUTION: if RESET button does not
protection does not extend to 230 V AC circuit conversion. If test indi-cates that the GFCI pop out, or if RESET button does pop out and system
is not functioning, DO NOT USE THE UNIT until the electrical
is still on, DO NOT USE YOUR SPA.
problem has been corrected. (See installation instructions.) TEST THE GFCI
3. If the GFCI tests okay, restore power by pushing in the
ONCE A MONTH.
resetplace
button.and
The
RESETdepressed.
button must be pushed until it locks
into
remains
TEST PROCEDURE
Unit must be filled to proper water level and correct power supplied.
IF THE GFCI
FAIL
TO RESET
DOELECTRICIAN.
NOT USE THE
SPA!
CONTACT
A PROPERLY,
QUALIFIED

JETS
MOT OR/
PUMP

BLOWER

FLOW
SWITCH

HEATER
TIMER

FILTER
MOT OR/
PUMP

LIGHT #1

PLUG-IN
C0NNECTORS

Turn dial to correct time and day. Slide tabs
toward center for desired operating periods.
(One tab = 2 hrs.)

LIGHT #2

HIGH TEMPERATURE SAFETY SWITCH
High temperatures above the thermostat range will
cause the high temperature safety switch to trip and
the system to turn off. See operating instructions.
When water temperature is less than 100° F., reset
by pressing the safety switch reset button located on
the cover of the heater enclosure.

CAUTION: DO NOT BREAK DOOR SEAL;
OPENING DOOR VOIDS W ARRANTY
THIS EQUIPMENT REQUIRES QUALIFIED SERVICE
PERSONNEL FOR PROPER REPAIR. CONTACT YOUR
JACUZZI WHIRLPOOL BATH DEALER FOR SERVICE.
NO USER SER VICABLE PARTS BEHIND THIS DOOR.

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OPERATION
Basic Control Set-Up (continued)
• Make sure the circuit breakers are in the ON (1) position.
• Locate the HIGH TEMPERATURE SAFETY
SWITCHES which are raised buttons on the end of the
heater. Push both buttons to be sure it is in the reset
mode. The purpose of both switches is to shut down the
spa if the water becomes excessively hot. If, for some
reason, the switches are tripped, the reset button must
be pushed in for the heater to operate again after the
water has cooled to about 38°C (100°F).
•

and the HEATER knob set to the desired temperature, the timer will activate the heater and filter pump
to operate during the time period set on the timer.
With the SYSTEM switch turned OFF and the
HEATER CONTROL knob turned to its lowest setting, the water will be filtered without heat during the
time period set on the timer.
• Close the redwood skirt door.

Set the built-in timer (see below). Use of the timer allows
two modes of operation: timed HEATER/FILTER and
FILTER ONLY. With the SYSTEM switch turned OFF

CIRCUIT
BREAKER
BUTTONS

HIGH TEMPERATURE
SAFETY RESET BUTTON

wish the filter system to operate. Note that the timed
mode can begin at any time of day or night at any
specified day of the week.

Setting the Timer
The built-in 7-day timer is located in the System Control
Module. The tooth-like tabs that are located on the dial can
be set to activate the filter system for two-hour period on
any day(s) of the week. First turn the program dial gradually
clockwise until the day of the week (7-day timer) and time
of day on the outer dial is aligned with the triangle marker
on the inner dial (two o’clock position). For to-the-minute
setting turn the minute hand clockwise to the exact time of
day. NOTE: Both the correct time and day must be set.
Next slide one of the tabs outward to the time at which you

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TIMER

PUSH IN ONE TAB
FOR EACH TWO
HOUR PERIOD OF
OPERATION

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OPERATION
Controls

ACC (Accessory)

A switch panel giving you convenient control of the
whirlpool filter, heater/filter, blower and light is located
under the tinted acrylic cover on the rim of the spa.

The ACC (Accessory) switch controls these functions in
this sequence.

To ensure your safety and allow easy operation, your
spa is equipped with two air-activated switches. One, the
SYSTEM switch, controls the whirlpool jets, heat, and
filtration. The other switch, ACC (Accessory) controls the
air blower and the light.

2. AIR

1. OFF
3. AIR/LIGHT
4. LIGHT

System
The SYSTEM switch controls the following four functions in the continuous sequence indicated:

THERMOMETER

1. OFF
TEMPERATURE
READOUT

2. JETS
3. HTR/FILTER
4. FILTER
(The next selection is OFF again.)
Use the JETS function as a reference to indicate your
location in the function sequence, since that function is the
most obvious when operating.
For best performance and increased equipment life,
pause a second or two between pushbutton selections.

BATTERY

CONTROL PANEL
OFF
(Time clock controls
filter pump. Heater
will turn on with
filter pump if thermostat is
set.)

ACCESSORY
SWITCH
(Controls AIR

B
l
o
w
e
r
a

JETS
(Maximum whirlpool action.
Heater will maintain
temperature set by
thermostat.)

nd
LIGH
T
functi
ons.) SYSTEM
SWITCH
(Controls JETS,

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TEMP.
CONTROL
KNOB
HTR/FLTR and FILTER only
functions.)

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HTR/FLTR
(Filter pump and heater will turn on as
necessary to maintain water
temperature setting.)

FILTER
(Filter pump will
run continuously;
heater will turn
on as necessary
to maintain water
temperature
setting.)

HEA
TER
INDI
CAT
OR
LIG
HT

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OPERATION
Temperature Control
Turn on the heater by selecting the HTR/FILTER mode
on the SYSTEM selector switch.
With this selection, you can verify that the spa’s heater
is operating by viewing the HEATER ON light on the spa
side panel.
Set the Temp. Control knob by rotating it to the desired
temperature. (The temperature will be higher as the knob
is rotated clockwise.) When the water temperature is lower
than that set by the heater control, the heater and filter
motor/pump will be activated. The heater and filter functions will automatically turn off when the desired temperature is reached. When the heater is on, the water is also
being filtered. The heater will also maintain water temperature in the JETS mode.
The heater control is designed to maintain a minimum
temperature of approximately 7-10°C (45-50°F), its lowest
setting. This does not necessarily protect the spa from
freezing. See page 15 for winterizing procedures.

Setting the Thermostat

You will notice by the indicator light that the heater is on
when the water temperature falls below the desired temperature and will turn off when that temperature has been
reached.
When the spa is not in use, you can set the thermostat
to a lower temperature; then, when you wish to use the spa,
adjust the TEMP CONTROL knob to the desired temperature. The water temperature will rise at a rate of about 2°C

per hour with the optional spa cover, foam insulation and
skirt panels in place and if the air temperature is 10°C
(50°F) or warmer. This rate will necessitate a waiting period
before using the spa, the length of which will be determined
by the temperature of the water before turning on the
heater. For example, if the water in the spa is kept at about
21°C (70°F) when the spa is not in use, and the desired
temperature is 38°C (100°F), it will take about 8.5 hours to
heat up sufficiently.
Once you have determined the desired setting on the
thermostat knob, it is not necessary to change or readjust
it again during normal operation unless you decide on a
different setting.
The optional spa cover available for your spa will help
control heat loss from the water surface and thereby reduce
energy consumption. You can improve the spa’s heat
retention by keeping the spa cover in place on the spa while
heating the water.

Note on Determining Water
Temperature:
As spa products generally perform in a narrow range of
operating temperatures, we recommend that you use a
medical (clinical type) thermometer for an accurate measurement of spa water temperature. Other types of thermometers, generally available, such as those used for
swimming pools, are not sufficiently accurate for determining spa water temperatures. Take water temperature
readings in the HTR/FILTER mode when the heater has
just turned off; the indicator lamp on the control panel will
turn off at this time.

QUANTUM SPA CONTROLS
WATER RAINBOW FLOW
TEMPERATURE
CONTROL LEVER
CONTROL KNOB
THERMOMOTER
SYSTEM
SWITCH
ACCESSORY
SWITCH

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OPERATION
Normal Operation

beautiful cascades of shimmering water for an exciting
visual effect.

Whirlpool System

You can enjoy the Quantum Plus spa with or without
activating the whirlpool. Either way, bathing in your spa can
be pleasurable, as well as therapeutic. After a busy,
stressful day, you can look forward to soaking in your spa in
still water with no turbulence—only the gentle warmth of the
soothing and relaxing water.

The Water Rainbow spouts will add the soothing sound
of a waterfall to your bathing pleasure, as well as providing

For a more invigorating spa experience, you can take
advantage of the built-in whirlpool system. To do this, push
the SYSTEM switch button to select the JETS mode. Sit or
recline in the spa so you are comfortable. The six fully
adjustable whirlpool jets can be adjusted to control the force
of the water coming into the spa. For stimulating action,
increase the force of the flow by rotating the jet handles to
the left. For a more relaxing effect, rotate the handles to the
right (clockwise). The directionally adjustable whirlpool jet
located on the wall of the spa opposite the lounger side of
the spa, can be directed toward any location on the body,
particularly toward any area that feels tense or stiff. The jets
are located at various heights around the seating area to
allow a hydromassage of the upper or lower back. The
warmth of the water and the stimulating water flow from the
jet will pleasantly increase circulation.
Or, for the total whirlpool effect, you can adjust all jets so
they point in a clockwise or counterclockwise direction to
circulate the air and water mixture in a circular motion all
about the spa.

FULLY ADJUSTABLE WHIRLPOOL JET

Silent Air Induction
The intensity of the whirlpool action is determined by how
much air is inducted into the water. You have control of this
by adjusting the two air induction control knobs locatedon
both control panels. For maximum air induction, rotate each
control knob fully counter clockwise to the largest dot. For
fewer air bubbles, decrease the amount of air induction by
rotating the control knob clockwise. When the knobs are
turned to the smallest dot, only water is being circulated.

Water Rainbow
™

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Activate the waterfall feature by first turning on the
JETS, HTR/FILTER, or FILTER function, then rotate
downward the flow control lever located on the left side
of the spout. Use this lever to adjust the amount of water
flowing through the Water Rainbow spout.
The
waterfall effect will be greatest in the JETS mode.
Turning off the flow at the fully adjustable jets will
dramatically increase the Water Rain- bow flow.
CAUTION:
The water circulating through the
Water Rainbow spouts is not fresh water and
therefore is not suitable for drinking.

Air Blower
The Quantum Plus features a built-in air blower and
factory drilled air holes in the seats of the spa.
The blower sends air to a channel located under the
spa’s seats; this air is distributed through the air holes, and
as the pressurized air is released from the holes, tiny
bubbles are formed. These bubbles travel upward through
the water and expand until they reach the surface and burst.
The exciting visual effect of the bursting bubbles contributes to the overall hydromassage experience.
Activate the blower by pushing the ACC switch.

Filtration

WATER RAINBOW SPOUT

When you are ready to leave the spa, push the SYSTEM
switch button to turn off the whirlpool. Then select the HTR/
FILTER mode. Adjust the TEMP CONTROL knob to the
temperature at which you want the water maintained. In
this way, the water will be filtered when the heater goes on
to maintain the temperature. Running the filter pump for at
least two hours per day is sufficient. Another way to be sure
the water will be filtered is to turn the SYSTEM off and set
the timer in the System Control Module to turn the system
on at a preset time everyday. Maintain the waterlevel to the
indicator mark on the skimmer/filter frame. (See page 8 for
instructions on setting timer.)
11

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MAINTENANCE
Maintenance
Water Quality and Water Chemistry
Maintaining water quality and water chemistry in your spa is extremely important and should be a regular part of your spa
maintenance program, as a neglected spa can be a breeding place for dangerous bacteria.
The water quality of your spa is maintained by a combination of filtration and chemistry. The spa’s integral filter system
helps maintain the water cleanliness and clarity by trapping most solid materials such as body oils, hair, and other debris
resulting from normal use. However, the most important part of maintaining water chemistry is keeping the proper level of
disinfectant in the water at all times. This is accomplished by adding chlorine or bromine to the water, which will control
particles too small to be trapped by the filter, such as bacteria and algae, and will oxidize any organic materials. Follow
instructions provided here and with water quality products for the health and safety of spa users, as well as to make your
spa bathing as enjoyable as possible.

Filtration
The filtration system of your spa will keep your water
clear and clean if used properly. We recommend that you
run your filter system for at least two hours each day. The
filter cartridge elements will trap most solid materials and
debris in the water. However, the presence of materials
such as body oils or other particles which are too small to
be captured in the filters may bring about various undesirable water quality conditions. These conditions can be
corrected with the use of spa treatment chemicals which
are available from your Jacuzzi Whirlpool Bath dealer.
Such conditions include the following:

spa water every day and adjusting the chemical
balance frequently. Obtain a water quality test kit,
designed espe-

Foaming: A defoamer is available to minimize foaming

of the water. This condition is usually caused by the
addition of soaps or oils, or other fatty substances to the spa
water. The interaction of these with hot water, especially at
high pH (more alkali) will cause the water to foam. (See
Water Quality Definitions.)

Oil Film or Cloudy Water: Add clarifier to congeal oil

film on the water surface into globules sufficiently large to
be trapped by the system’s filter. Cloudiness is caused by
particles that are too small to be trapped in the filter and is
also due to the presence of human body oils, lotions, and
cosmetics. After adding clarifiers, these materials will
accumulate on the filter element and clog its pores. The
addition of clarifier will make the water clearer, but clogged
filters must be cleaned as prescribed under the section
entitled “Filter Maintenance” in this manual.

Hard Water: Add a de-mineralizer to break down or
de-ionize mineral particles present in the spa water.

Follow the “Filter Maintenance” procedure described in
this manual to ensure optimum performance of your spa’s
filtration system.

Water Chemistry
You can ensure better water chemistry by testing your

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cially for spas. The test kit must be of the type which allows
you to test for the disinfectant (chlorine) level, pH, and total
alkalinity. Make sure, that chemicals used in your spa are
especially for spa use, and not for swimming pools, as water
quality maintenance of spas and swimming pools is very
different.
Set up a daily program at first to check the disinfectant
level, pH, and total alkalinity of the water to familiarize
yourself with the amount of chemicals to add and to determine how often to make chemical adjustments during
normal use. Remember that the more heavily the spa is
used, the more often you must check the water chemistry.
When adding any chemicals, always run the filter system to
ensure complete dilution with the water. Do not add
chemicals directly into the skimmer opening.

Disinfecting:
When filling the spa for the first time, follow the purge/
sanitizing instructions in the Equipment Set-Up procedure

of the Installation Instructions.
Add a disinfectant to the water on a regular basis to help
control the amount of bacteria, algae and organic materials.
Such bacterial contaminants, if not controlled, could cause
skin rashes or other physical problems. To disinfect the spa
for normal use, first establish the amount of chlorine or
bromine to add and determine how often you need to add it.
We recommend that you maintain a free chlorine level of
2.0 to 5.0 ppm at all times except when you must exceed that
during the initial purge/sanitizing procedure or during
superchlorination. See “Water Quality Definitions” below.
Superchlorinate your spa every two weeks with heavy use.
If using sodium dichlor, add 15cc (1 tablesoon) for each 565
ltrs. (150 gallons) of spa water. Scrub the surfaces with this
solution to remove any oily deposits. This will ensure that
any bacteria or algae which are resistant to the normal
disinfectant level are killed. After adding the disinfectant,
run the filter system and allow the free chlorine level to

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MAINTENANCE
Water Chemistry

Disinfecting (continued)
return to the 2.0 to 5.0 ppm range before using the spa
again. Do not install a rigid cover during this procedure until
the disinfectant level is back to normal. High concentrations of chlorine or bromine will damage metallic plated
finishes if the cover is in place.

Balancing pH:
For good hygiene and longevity, maintain the pH of your
spa water according to the instructions provided. pH is the
measure to determine if the spa water is too acid (low pH)
or too alkaline or basic (high pH). The ideal range for spa
water is 7.2 to 7.6 pH. For excessive acidity (below 7.2 pH)
add soda ash or sodium bicarbonate to the spa water. For
excessive alkalinity (above 7.6 pH) add dry acid to the spa
water. Caution: Refer to the spa chemical manufacturer’s
instructions for the initial amount of chemicals to add for the
gallonage of your spa. Low pH can cause equipment
damage, as acidic water will dissolve metals, while high pH

can cause scale or calcium deposits to build up in the
system or on the shell. After adding chemicals, run the filter
system for at least 30 minutes before testing water quality
again for accurate readings.

Balancing Total Alkalinity:
Total alkalinity is the measure of base materials in the
water. The recommended range for total alkalinity is between 80 ppm and 150 ppm. If the chemistry of the water
is not within this range, you will have difficulty adjusting your
pH level, which will affect your adjustments for the proper
amount of free available chlorine. If the alkalinity of your
spa water is high, it is advisable to drain the water from the
spa and begin the balancing process over again. Purge
and sanitize your spa (according to instructions in “Equipment Set-Up” section of the Installation Instructions) and
clean the spa surfaces thoroughly before refilling with fresh
water. Then re-establish water chemistry. If the spa is used
heavily, change the water at least every month.

WATER QUALITY DEFINITIONS
pH: A chemical term used in expressing relative acid-

ity or alkalinity in numeric values with 7.0 usually
regarded as neutral, and for purposes of this manual,
indicating pure water. From 7 to 0 indicates increasing
acidity, and 7 to 14 indicates alkalinity.

PPM: Parts per million.
Free Chlorine: Chlorine that has not combined with
other chemicals and that is available to destroy bacteria in the spa water.
TriChlor: A form of chlorine used in pool or spa water
treatment; usually supplied in tablet form. Not recommended because of its higher acidic nature and slow
dissolving action. Prolonged contact with the spa shell
may bleach or permanently mark the shell.
Sodium DiChlor: The type of chlorine that is
recommended for spa use, as it is available in fast
dissolving granular form. It is neither excessively acid
nor alkaline in character and does not readily dissipate
in higher water temperatures.
Calcium Hypochlorite: A granular chlorine product that is inexpensive and effective but not recom-

mended because it often tends to form calcium deposits on heater parts and plumbing fittings and leaves an
unattractive film on the spa at the water line.
Sodium Hypochlorite: A liquid chlorine product
that is inexpensive and effective but not recommended
because the liquid is readily spilled onto the spa or a
surrounding area, causing permanent damage.
Total Alkalinity: The measure of amount of alkaline materials (such as carbonates, bicarbonates and
hydroxides) in the water. High alkalinity inhibits the
effectiveness of chemicals to change the pH. If the
alkalinity of your spa water is high (above 150 ppm), it
is advisable to drain the water from the spa and begin
the balancing process over again. Low total alkalinity
(below 60 ppm) could be corrosive and damage your
spa system.

Superchlorination: (also referred to as "shock
treatment") The addition of an above-normal level of
disinfectant to kill any bacteria or algae that might have
become resistant to normal levels of disinfectant.

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MAINTENANCE
Water Level/Drain
The water level in the spa must be maintained at its
normal level. Evaporation and splashing will cause the
water level to drop.
When concentrations of impurities from evaporation,
water quality chemicals, body oils, perfumes, dirty feet, and
winds, etc., accumulate in the spa and cannot be filtered
out, it is necessary to drain your spa and refill it with fresh
water. This should be done every 2 months or more often,
depending on the amount of use.
To drain the spa, turn all controls to OFF. Then turn off
circuit breakers at the main electrical panel. Connect a
garden hose to the hose bibb in the suction plumbing. Turn
the handle and drain the spa.

occupied. In addition, its use will reduce energy consumption.

Skimmer Basket Maintenance
The basket located in each skimmer of the spa should be
checked at least once a week for collection of debris, such
as leaves, hair, etc., and cleaned as necessary. To clean
the basket, remove it from the skimmer by pulling it out; then
backflush it with a garden hose and re-install.

FRONT ACCCESS
SKIMME/FILTER
SKIMMER BASKET

After draining the spa, clean the spa shell, suction
strainers, skimmers, and filters; then close the hose bibb
and refill the spa with fresh water. Check the pH level and
maintain water quality.

DOOR
WEIR

NORMAL WATER LEVEL
WATER LEVEL
INDICATOR MARK

FILTER CARTRIDGE

Filter Maintenance
The filters should be checked periodically. In normal
use, check the filters at least once a month. Keep the filters
clean; obstructed filters reduce water quality and inhibit
proper system performance.

The suction strainers located in the foot well area should
be checked at least once a week for collected debris, such
as leaves, hair, etc., and cleaned as necessary. It may not
be necessary to remove the strainer to clean it, but should
you need to, remove the center screw with a Phillips type
screwdriver and clean the strainer by flushing with water
from a hose.

A removable filter cartridge is located inside each skimmer. To remove it, pull open the skimmer door by the
handle located in the middle of the door. Slide the basket
out; then pull the filter cartridge upward and out of the
housing by the loop at the top of the filter. Clean the filter
by separating the folds of the filter and spraying with fresh
water from a garden hose; then reinstall the cartridge in the
A rigid spa cover (available as an option), when in
place over the spa, will help reduce evaporation and
control the amount of debris entering the spa when
the spa is not
14

CAUTION: Be sure to replace the suction strainer
immediately after cleaning. It is a safety device and
must be in place over the suction fitting to minimize
potential hazard of hair and body entrapment.
If heavy rains raise the spa water level, drain the spa to
its normal level.

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housing and replace the basket, reversing the above procedure.
Oils will coat the filters, resulting in a reduced flow. To
remove such materials, soak the cartridges in a plastic pail
containing a commercial filter cleaning solution (available
from most pool supply stores). Follow the manufacturer’s
instructions for use. Another method is to soak the filter
cartridges in a plastic pail containing a mild solution of
tri-sodium phosphate (TSP) and water. An hour of soaking
time is usually required to break down oil coatings from the
cartridge. Use a stronger solution of TSP and water to
remove algae. Most hardware or paint stores stock TSP.
Use the same method of cleaning when cartridges become
clogged with clay or vegetation.
Replacement cartridges (P/N 6199000) are available
through your dealer.

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MAINTENANCE
Automatic Filtration/Maintenance
If you plan to be away, you should maintain minimum water quality by running the filter system. To do this, set the timer
to turn the system on for at least two hours each day. This will cause the filter system to turn on at a desired time. Set
the timer according to instructions on page 8 with the SYSTEM switch OFF.
If you will be away for an extended period, however, we recommend that you drain the spa (following the procedure
described under “Winterizing” on this page), as long periods without maintenance of water quality could be detrimental to
the spa.
Another means of maintaining minimum water quality while away for less than two weeks is to follow the procedure
outlined for winterizing your spa in a warm climate. We do not recommend using this procedure more than 1 week
during the summer, when algae build-up is most likely.
Always keep your spa covered when not in use to reduce heat loss and evaporation and to prevent debris
from falling in.

Winterizing
In a climate where winter temperatures are below
freezing, follow this procedure when the spa will NOT be
used:

the panel being detached.
The panels can be re-attached to the spa by reversing
the above procedure.

1. Select the OFF mode.
2. Turn off power to the unit at the house circuit breaker.
3. Drain the spa completely by attaching a garden hose to
the hose bibb on the suction plumbing. Then remove
the hose and leave the hose bibb open to completely
drain the spa. Close the hose bibb.
4. Remove the filter cartridges, clean them, and store
them dry.
5. Keep water and debris out by covering with a rigid spa
cover.
6. Before using the spa again, review the Operating Instructions.

Factory Installed Redwood Skirt

Your Quantum Plus spa is supplied with a factory-installed
redwood skirt which completely surrounds the spa.
The door can be opened for routine maintenance,
setting the
timer, and for testing the ELCB before use.

The skirt is made of kiln-dried redwood and can be left
natural to weather, or you may choose to apply a stain or
clear finish. Consult your local paint dealer for the appropriate product. NOTE: WE RECOMMEND A WATER BASED
MATERIAL. OIL OR SOLVENT BASED FINISHING MATERIALS DEGRADE THE SKIRT BACKING MATERIAL.
It may become necessary to remove one or more of the
skirt panels for major service access, but all the panels
must be securely in place during use of the spa.
To detach any of the panels, first remove all screws from

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CAUTION: Not winterizing will cause irreversible
dam- age (at freezing temperatures) to the pump
and/or plumbing lines.
Note: If the spa is to be used during winter in a cold
climate, see warm climate instructions below.
In a warm climate where there are occasional
freezing temperatures, follow this procedure:
1. Select the HTR/FILTER mode.
2. Set the thermostat to its minimum temperature 7° to
10°C (45° to 50°F) by turning the dial all the
way counterclockwise.
3. Maintain a chemical balance. (See “Water Quality”
section.)
4. Keep the spa covered.

FACTORY INSTALLED REDWOOD SKIRT

DOUBLE ROW OF
STAPLES DENOTES TOP
OF SKIRT

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MAINTENANCE
Spa Light

Covering Your Spa

Two lenses, one blue and one red, are provided with
your spa. To change the lens, simply pull the lens out of the
fitting and replace it with the desired colored lens. Two
replacement bulbs (GE Model 912, 12W, 12V) are also
included. Put them in a safe place for future use. When a
bulb burns out, replace it from the back of the light fitting,
pulling out the bulb receptacle.

An optional rigid spa cover is available to place on top of
the spa. Use of this cover will help to minimize heat loss and
evaporation, and thus reduce energy costs. The cover is
also an attractive and efficient means of preventing debris
such as leaves and dirt from entering your spa when not in
use. Follow the instructions for use and care provided with
the spa cover.

CAUTION

SPA LIGHT BULB REPLACEMENT
LOCKING
NUT

NORMAL
LENS
COLORED
FILTER

LIGHT BULB

While the spa cover is rigid, it is not designed to
support any weight. Therefore, as a safety precaution
and to preserve the life of your cover, you must not sit,
stand, or lie on it; nor should you place objects of any
kind on top of it.
Jacuzzi Whirlpool Bath does not guarantee or warrent
this cover.

QUANTUM SPA WITH RIGID
INSULATING COVER

BULB
RECEPTACLE
LIGHT
BEZEL

Cleaning Your Spa

SHELL

Your Quantum Plus spa shell consists of two layers of
plastic materials. Its smooth top surface of acrylic is tough
and durable and contains concentrated color. This is
supported by a substantial thickness of fiberglass-reinforced polyester resin. A catalyst causes a chemical reaction during manufacture that bonds these layers permanently into a hard, strong material. With a minimum amount
of care and cleaning, your whirlpool spa will look new for
years.
To clean your spa, simply use a mild non-abrasive liquid
detergent, isopropyl alcohol, or commercially prepared spa
cleaner. Do not use abrasive cleaners. You can protect
and restore the gloss to a dulled surface by applying a
plastic polish specifically designed for use on acrylic finishes (methylmethacrylate). If an acrylic polish is not
available, an automotive paste wax will do.
Use a spa cleaner for residue buildup at the water level
of the spa surface. This may be applied to the acrylic
surface with a soft cloth and wiped clean. Use sparingly in
small amounts to avoid contaminating the spa water. If
heavily soiled, it may be advisable to lower the water level
2 to 3 inches before cleaning; then refill to normal level.

Repairs to the Acrylic
Minor scratches which do not penetrate the color finish
(acrylic) can be removed with 600-grit wet/dry sandpaper.
Restore the glossy finish with an acrylic polish or a comparable automotive paste wax.
Major scratches or gouges which penetrate the acrylic
surface will require refinishing. Ask your Jacuzzi Whirlpool
Bath dealer for special instructions.

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TROUBLESHOOTING GUIDE
PROBLEM
1 .Control Switches do not respond.

PROBABLE CAUSE
A Actuated too rapidly
B. No power to the unit.

2 .Heater not functioning.

A. Heater mode not selected.
B. No power to heater.
C. Thermostat set lower
than water temperature.
D. High temperature safety
switches tripped.
E. Abnormally low water flow.
F. Heater relay not operating.
G. Heater element failure.
H. Flow switch not operating.

REMEDY
A. Wait 60 seconds; system
will be restored
automatically. B. Turn on circuit
breakers.

A. Select Heater/Filter mode.
B. Check house circuit
breaker
and ELCB.
C. Turn to desired temperature.
D. Reset buttons on heater after
water has cooled; see *Note if
switches continue to trip.
E. See Remedy 6 below.
F. *
G. *
H. Check Flow switch and plug-in
connection on System Control
Module

3. Heater not functioning but
heater light on.

A. Relay malfunction.
B. Element malfunction.
C. Loose wires

A. *
B. *
C. *

4. Water not clean.

A. Clogged or blocked suction
strainer or skimmer basket.
B. Filter clogged (dirty).
C. Poor water chemistry.
D. Insufficient filtering time.
E. Improper maintenance.
F. High content of solids in water.

A. Clean strainer/skimmer basket.

G. Filter motor not operating
5. Abnormal water usage.

6. Low water flow from jets.

B. Clean or replace.
C. See “Chemistry” section.
D. Run filter.
E. See Maintenance section.
F. Use clarifier or drain and refill
spa.
G. *

A. Leak in suction line, discharge line, or connections. B.
Excessive evaporation and/or
splashing.

A. Repair leak.

A. Normal operation in FILTER
mode.
B. Normal operation when Water
Rainbow on.
C. Low water level.

A. Select JETS mode for maximum
flow.
B. Turn off Water Rainbow

B. Use rigid spa cover; lower
thermostat setting.

C. Fill to water levelindicator mark on
skimmer/filter frame.

*Note: The skills and tools necessary for the safe repair of this spa require the services
of qualified service personnel. Contact your Jacuzzi Whirlpool Bath dealer.

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TROUBLESHOOTING GUIDE
PROBLEM
6. Low water flow from jets.

(Continued)

7. No water flow from jets.

PROBABLE CAUSE
E. Dirty filter.
F. Suction or discharge line
partially plugged.
G. Pump running at subnormal speed.
H. Worn or damaged pump seal.
I. Subnormal voltage.
A. Power turned off.
B. Selector switch in OFF.
C. House circuit breaker tripped;
no power to system.
D. Spa circuit protector tripped.
E. High temperature safety switch(es)
tripped.
F. ELCB tripped.
G. Faulty pump or motor.
H. Motor(s) not connected.
I. Jet (or jets) closed.

8. Noisy pump and motor.

A. Clogged strainer(s).
B. Leakage of air into suction line.
C. Vibrating parts attached to moto
or support brackets
D. Low water level.
E. Damaged or worn motor
bearings.
F. Impeller rubbing inside pump.
G. Debris inside pump.

9. Water leakage at pump shaft
(rotating connection between
pump and motor).

A. Worn or damaged pump seal.

10. Motor will not start.

A. Power off.
B. OFF mode selected.
C. House circuit breaker
tripped or in OFF position. D.
Spa circuit breakers tripped. E.
ELCB tripped.

*Note: The skills and tools necessary for the safe repair of this spa require the services
of qualified service personnel. Contact your Jacuzzi Whirlpool Bath dealer.

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REMEDY
E. *
F. *
G. *
H. *
I. Call an electrician or your power
company.
A. Turn on power at service panel.
B. Select other function.
C. Reset circuit breaker.
D. Reset circuit protector.
E. Reset button(s) on heater after
water has cooled; see *Note
if switch continues to trip.
F. Reset ELCB
G. *
H. Chech motor plug connection on
System Control Module
I. Open jet.

A. Clean strainer(s).
B. Locate and repair leaks.
C. Tighten fasteners.
D. Add water to normal water
level. E. *
F. *
G. *

A. Turn on power at service
panel.
B. Select FILTER, HTR/FILTER, or
JETS mode.
C. Reset circuit breaker.
D. Reset circuit breakers.
E. Reset ELCB.

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TROUBLESHOOTING GUIDE
PROBLEM
10. Motor will not start.
(Continued)

PROBABLE CAUSE
F. Improper or defective wiring.
G. High temperature safety
switches tripped.
H. Subnormal voltage.
I. Locked shaft or impeller.
J. Motor windings burned out.
K. Defective starting switch
inside motor.

11. Motor stops.

A. Motor overload condition.
B. Selector switch failure.
C. Relay failure.
D. Inadequate supply wiring.
E. High temperature safety
switches tripped.

12. Air Blower does not operate.

A. Power off.
B. ACC switch in OFF. C.
House circuit breaker
tripped, no power to
system.
D. ELCB tripped.
E. Faulty motor.

REMEDY
F. *
G. Reset buttons on heater after
water has cooled; see *Note
if switches continue to trip.
H. Call an electrician or your
power company.
I. *
J. *
K. *

A. Let cool for one hour.
Motor overload protector will reset;
if problem persists, see *Note.
B. *
C. *
D. Consult electrician to correct wiring to unit.
E. Reset buttons on heater after
water has cooled; see *Note
if switches continue to trip.
A. Turn on power at service
panel.
B. Select other function.
C. Reset circuit breaker.
D. Reset ELCB.
E. *

*Note: The skills and tools necessary for the safe repair of this spa require the services
of qualified service personnel. Contact your Jacuzzi Whirlpool Bath dealer.

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Alternate Use of Water Rainbow Spout as Fill Spout
You can use your Water Rainbow spout as a fill spout by permanently plumbing it to a fresh water supply if
local codes permit. Local plumbing codes may require the use of an anti-siphon valve for such a connection.
Do not interconnect water supply with recirculating system of the spa.
To make the connections necessary to use the Water Rainbow as a fill spout, follow this procedure:
• Make sure spa is unplugged and completely drained.
• Unscrew the spout from the 3/4" pipe.
• Cut 3/4" piping as shown in illustration below.
• Cap off the piping by cementing a 3/4" PVC cap where cut has been made.
• Connect permanent plumbing line to the spout.

WATER RAINBOW SPOUT

INSTALL AND CEMENT
3/4" PVC CAP

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PRODUCT SPECIFICATIONS ARE SUBJECT TO CHANGE WITHOUT NOTICE.
USE INSTALLATION INSTRUCTIONS SUPPLIED WITH PRODUCT.
Jacuzzi Whirlpool Bath has obtained applicable code (standards) listings generally available on a national basis for products of
this type. It is the responsibility of the installer/owner to determine specific local code compliance prior to installation of the product.
Jacuzzi Whirlpool Bath makes no representation or warranty regarding, and will not be responsible for any code compliance.

Jacuzzi Whirlpool Bath National Headquarters

P.O. Drawer J, Walnut Creek, CA 94596 (510) 938-7070
Customer Service: Call (800) 288-4002

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Printed in the U.S.A.

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Whirlpool Oortable Spa Users Manual SCM

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