Lg L57BL (Tracfone) Operating Instructions TRF UG EN

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ESPAÑOL

MFL69732101 (1.0)

www.lg.com

LG L57BL

GUÍA DEL USUARIO

ENGLISH

USER GUIDE

LG L57BL

www.lg.com

Printed in XXXXX

About this user guide

ENGLISH

Thank you for choosing LG. Please carefully read this user guide before
using the device for the first time to ensure safe and proper use.
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Always use genuine LG accessories. The supplied items are designed only for this
device and may not be compatible with other devices.
This device is not suitable for people who have a visual impairment due to the
touchscreen keyboard.
Descriptions are based on the device default settings.
Default apps on the device are subject to updates and support for these apps
may be withdrawn without prior notice. If you have any questions about an app
provided with the device, please contact a LG Service center. For user-installed
apps, please contact the relevant service provider.
Modifying the device’s operating system or installing software from unofficial
sources may damage the device and lead to data corruption or data loss. Such
actions will violate your LG licence agreement and void your warranty.
Some contents and illustrations may differ from your device depending on the
region, service provider, software version, or OS version, and are subject to
change without prior notice.
Software, audio, wallpaper, images, and other media supplied with your
device are licensed for limited use. If you extract and use these materials for
commercial or other purposes, you may be infringing copyright laws. As a user,
you are fully are entirely responsible for the illegal use of media.
Additional charges may apply for data services, such as messaging, uploading,
downloading, auto-syncing and location services. To avoid additional charges,
select a data plan suitable to your needs. Contact your service provider to obtain
additional details.

Instructional notices

2

WARNING

Situations that could cause injury to yourself or others, or
damage to the device or other property.

NOTE

Notices or additional information.

LIMITED WARRANTY STATEMENT
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN
ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE
DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS
YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND
JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW.

Warranty Laws
The following laws govern warranties that arise in retail sales of consumer
goods:
Ţ The California Song-Beverly Consumer Warranty Act [CC §§1790 et
seq],
Ţ The California Uniform Commercial Code, Division Two [Com C §§2101
et seq], and
Ţ The federal Magnuson-Moss Warranty Federal Trade Commission
Improvement Act [15 USC §§2301 et seq; 16 CFR Parts 701– 703].
A typical Magnuson-Moss Act warranty is a written promise that the
product is free of defects or a written promise to refund, repair, or
replace defective goods. [See 15 USC §2301(6).] Remedies include
damages for failing to honor a written warranty or service contract or
for violating disclosure provisions. [See 15 USC §2310(d).] Except for
some labeling and disclosure requirements, the federal Act does not
preempt state law. [See 15 USC §2311.]
3

1. WHAT THIS WARRANTY COVERS:
LG offers you a limited warranty that the enclosed subscriber unit and its
enclosed accessories will be free from defects in material and workmanship,
according to the following terms and conditions:
(1) The limited warranty for the product extends for TWELVE (12)
MONTHS beginning on the date of purchase of the product with
valid proof of purchase, or absent valid proof of purchase, FIFTEEN
(15) MONTHS from date of manufacture as determined by the unit's
manufacture date code.
(2) The limited warranty extends only to the original purchaser of the
product and is not assignable or transferable to any subsequent
purchaser/end user.
(3) This warranty is good only to the original purchaser of the product
during the warranty period as long as it is in the U.S., including Alaska,
Hawaii, U.S. Territories and Canada.
(4) The external housing and cosmetic parts shall be free of defects at
the time of shipment and, therefore, shall not be covered under these
limited warranty terms.
(5) Upon request from LG, the consumer must provide information to
reasonably prove the date of purchase.
(6) The customer shall bear the cost of shipping the product to the
Customer Service Department of LG. LG shall bear the cost of shipping
the product back to the consumer after the completion of service under
this limited warranty.
4

2. WHAT THIS WARRANTY DOES NOT COVER:
(1) Defects or damages resulting from use of the product in other than its
normal and customary manner.
(2) Defects or damages from abnormal use, abnormal conditions, improper
storage, exposure to moisture or dampness, unauthorized modifications,
unauthorized connections, unauthorized repair, misuse, neglect, abuse,
accident, alteration, improper installation, or other acts which are not
the fault of LG, including damage caused by shipping, blown fuses, spills
of food or liquid.
(3) Breakage or damage to antennas unless caused directly by defects in
material or workmanship.
(4) That the Customer Service Department at LG was not notified by
consumer of the alleged defect or malfunction of the product during
the applicable limited warranty period.
(5) Products which have had the serial number removed or made illegible.
(6) This limited warranty is in lieu of all other warranties, express or implied
either in fact or by operations of law, statutory or otherwise, including,
but not limited to any implied warranty of marketability or fitness for a
particular use.
(7) Damage resulting from use of non LG approved accessories.
(8) All plastic surfaces and all other externally exposed parts that are
scratched or damaged due to normal customer use.
(9) Products operated outside published maximum ratings.
(10) Products used or obtained in a rental program.
(11) Consumables (such as fuses).
5

3. WHAT LG WILL DO:
LG will, at its sole option, either repair, replace or refund the purchase price
of any unit that is covered under this limited warranty. LG may choose at
its option to use functionally equivalent re-conditioned, refurbished or new
units or parts or any units. In addition, LG will not re-install or back-up
any data, applications or software that you have added to your phone. It
is therefore recommended that you back-up any such data or information
prior to sending the unit to LG to avoid the permanent loss of such
information.
4. STATE LAW RIGHTS:
No other express warranty is applicable to this product. THE DURATION
OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF
MARKETABILITY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY
HEREIN. LG SHALL NOT BE LIABLE FOR THE LOSS OF THE USE OF THE
PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR
CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY TO USE,
THIS PRODUCT OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY
OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
APPLICABLE TO THIS PRODUCT.
Some states do not allow the exclusive limitation of incidental or
consequential damages or limitations on how long an implied warranty
lasts; so these limitations or exclusions may not apply to you. This warranty
6

gives you specific legal rights and you may also have other rights which
vary from state to state.
5. HOW TO GET WARRANTY SERVICE:
To obtain warranty service, please call or fax to the following telephone
numbers from anywhere in the continental United States:
Tel. 1-800-793-8896 or Fax. 1-800-448-4026
Or visit http://www.lg.com/us/support. Correspondence may also be mailed
to:
LG Electronics Service- Mobile Handsets, P.O. Box 240007, Huntsville, AL
35824
DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please
call or write for the location of the LG authorized service center nearest
you and for the procedures for obtaining warranty claims.
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING
IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE
RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT
IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS
THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL
AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG
Electronics MobileComm U.S.A., Inc., its parents, subsidiaries and affiliates,
and each of their officers, directors, employees, agents, beneficiaries,
predecessors in interest, successors, assigns and suppliers; references to
7

“dispute” or “claim” shall include any dispute, claim or controversy of any
kind whatsoever (whether based in contract, tort, statute, regulation,
ordinance, fraud, misrepresentation or any other legal or equitable theory)
arising out of or relating in any way to the sale, condition or performance of
the product or this Limited Warranty.
Agreement to Binding Arbitration and Class Action Waiver. You and LG
agree to resolve any claims between us only by binding arbitration on an
individual basis, unless you opt out as provided below. Any dispute between
you and LG shall not be combined or consolidated with a dispute involving
any other person’s or entity’s product or claim. More specifically, without
limitation of the foregoing, any dispute between you and LG shall not under
any circumstances proceed as part of a class or representative action.
Instead of arbitration, either party may bring an individual action in small
claims court, but that small claims court action may not be brought on a
class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you
or LG must make a written demand for arbitration. The arbitration will be
administered by the American Arbitration Association (AAA) and will be
conducted before a single arbitrator under the AAA’s Consumer Arbitration
Rules that are in effect at the time the arbitration is initiated (referred to
as the “AAA Rules”) and under the procedures set forth in this section. The
AAA Rules are available online at
www.adr.org/consumer. Send a copy of your written demand for arbitration,
as well as a copy of this provision, to the AAA in the manner described
in the AAA Rules. You must also send a copy of your written demand to
8

LG at LG Electronics, USA, Inc.Attn: Legal Department-Arbitration1000
Sylvan AvenueEnglewood Cliffs, NJ 07632. If there is a conflict between
the AAA Rules and the rules set forth in this section, the rules set forth in
this section will govern. This arbitration provision is governed by the Federal
Arbitration Act. Judgment may be entered on the arbitrator’s award in any
court of competent jurisdiction. All issues are for the arbitrator to decide,
except that issues relating to the scope and enforceability of the arbitration
provision and to the arbitrability of the dispute are for the court to decide.
The arbitrator is bound by the terms of this provision.
Governing Law: The law of the state of your residence shall govern this
Limited Warranty and any disputes between us except to the extent that
such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
arbitration filing fees to the AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the
AAA Rules. Except as otherwise provided for herein, LG will pay all AAA
filing, administration and arbitrator fees for any arbitration initiated in
accordance with the AAA Rules and this arbitration provision. If you prevail
in the arbitration, LG will pay your reasonable attorneys’ fees and expenses
to the extent required by applicable law. If the arbitrator finds either the
substance of your claim or the relief sought in the demand is frivolous or
brought for an improper purpose (as measured by the standards set forth
in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration
fees will be governed by the AAA Rules. In such a situation, you agree to
9

reimburse LG for all monies previously disbursed by it that are otherwise
your obligation to pay under the AAA Rules. Except as otherwise provided
for, LG waives any rights it may have to seek attorneys’ fees and expenses
from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose
to have the arbitration conducted solely on the basis of (1) documents
submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an
in-person hearing as established by the AAA Rules. If your claim exceeds
$25,000, the right to a hearing will be determined by the AAA Rules. Any
in-person arbitration hearings will be held at a location within the federal
judicial district in which you reside unless we both agree to another location
or we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt
out, neither you nor LG can require the other to participate in an arbitration
proceeding. To opt out, you must send notice to LG no later than 30
calendar days from the date of the first consumer purchaser’s purchase of
the product by either: (i) sending an e-mail to optout@lge.com, with the
subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-2973.You must
include in the opt out e-mail or provide by telephone: (a) your name and
address; (b) the date on which the product was purchased; (c) the product
model name or model number; and (d) the IMEI or MEID or Serial Number,
as applicable (the IMEI or MEID or Serial Number can be found (i) on the
product box; (ii) on a label on the back of the product beneath the battery,
if the battery is removable; or (iii) from the settings menu via the following
path: Settings About phone Status). You may only opt out of the
10

dispute resolution procedure in the manner described above (that is, by
e-mail or telephone); no other form of notice will be effective to opt out
of this dispute resolution procedure. Opting out of this dispute resolution
procedure will not affect the coverage of the Limited Warranty in any way,
and you will continue to enjoy the full benefits of the Limited Warranty. If
you keep this product and do not opt out, then you accept all terms and
conditions of the arbitration provision described above.

11

Table of contents
Features you will love ................. 15

Pinch-to-Zoom .............................................................37

quick share ...............................................16

Google account setup ..............................38
Creating your Google account ............................38
Signing into your Google account.....................39

QuickMemo+ ............................................17
KnockON ..................................................20
Knock Code ..............................................21
Do not disturb ..........................................22

Basics .......................................... 23
Accessories ..............................................24
Device layout............................................25
Turning Your Device On and Off ..............28
Installing the battery ...............................29
Charging the battery ...............................31
Inserting a memory card ..........................32
Removing the memory card .....................33
Touch screen tips .....................................34
Tap or touch ...................................................................34
Touch and hold..............................................................35
Drag.....................................................................................35
Swipe or slide ................................................................36
Double-tap ......................................................................36

12

Locking and unlocking the device ............40
Changing the screen lock method....................40
Smart Lock......................................................................41
Home screen ............................................42
Getting to Know the Home Screen .................42
Returning to recently-used applications ......44
Customizing the Home screen ...........................44
Using folders from the Home screen .............45
/PUJŻDBUJPOTQBOFM.....................................................46
Capturing a screenshot............................49
On-screen keyboard .................................49
Using the keypad and entering text ................49
Entering special characters...................................50
Transferring data between a PC and the
device .......................................................51
Transferring data using USB connection ......51

Apps ............................................ 52
Installing or uninstalling apps..................53

To open the Play Store app...................................53
To open a screen with details about an
app .......................................................................................53
To uninstall applications..........................................53
Calls ..........................................................54
Making a call ..................................................................54
Calling your contacts ................................................54
Answering and rejecting a call ............................55
Making a second call.................................................55
Viewing your call logs ...............................................55
Change your call settings ......................................56
Contacts ...................................................57
Searching for a contact...........................................57
Adding a new contact ..............................................57
Favorites contacts......................................................57
Creating a group..........................................................58
Messaging ................................................59
Sending a message ....................................................59
Conversation view ......................................................60
Changing your messaging settings..................60
Camera .....................................................61
Taking a photo ..............................................................61
7JFXŻOEFSPQUJPOT.....................................................61
Interval shot ...................................................................62
Burst shot........................................................................62
Gesture shot ..................................................................63
Multi-point Auto-focus ...........................................64

Once you have taken a photo..............................64
Recording a video........................................................64
After recording a video............................................65
Gallery ......................................................66
Viewing pictures ..........................................................66
Editing photos ..............................................................66
Setting wallpaper........................................................67
Zooming in and out ...................................................67
Playing a video ..............................................................67
Deleting photos/videos ...........................................69
Email .........................................................70
Adding an account .....................................................70
Working with account folders.............................70
Composing and sending email ............................70
Changing the Email app settings ......................71
Deleting an email account .....................................71
Music ........................................................72
Playing a song ...............................................................72
Music player options.................................................73
FM Radio ..................................................74
Clock .........................................................75
Alarm..................................................................................75
World clock.....................................................................75
Timer...................................................................................76
Stopwatch.......................................................................76
Calculator .................................................77

13

Calendar ...................................................77
Voice Recorder .........................................78
Recording a sound or voice ...................................78
Downloads................................................78
Google apps..............................................79

Settings....................................... 81
Access the Settings menu ......................82
Wireless Networks ..................................83
Airplane mode...............................................................83
Wi-Fi ...................................................................................83
Bluetooth .........................................................................84
Mobile data.....................................................................86
Call .......................................................................................86
Tethering ..........................................................................86
Mobile networks .........................................................88
VPN .....................................................................................89
Emergency alerts ........................................................89
Printing..............................................................................89
Device .......................................................90
4PVOEOPUJŻDBUJPO .................................................90
Display ...............................................................................91
Home screen..................................................................92
Lock screen.....................................................................92
Storage & USB..............................................................93
Battery & power saving ..........................................93

14

Memory ...........................................................................94
Apps ....................................................................................94
Personal ....................................................95
Location ............................................................................95
Security .............................................................................95
Accounts & sync ..........................................................96
Language & keyboard...............................................97
Backup & reset .............................................................98
Google services ............................................................98
System ......................................................99
Shortcut keys ................................................................99
Date & time ....................................................................99
Accessibility ....................................................................99
About phone ...............................................................101

Appendix ................................... 102
Device software update.........................103
FAQ .........................................................104
Anti-Theft Guide ....................................108
More information ...................................109
Open Source Software Notice
Information..................................................................109
Trademarks ..................................................................109

For Your Safety ......................... 110

Features you will love

quick share
You can share a photo or video to the app you want immediately after
taking them.
> , then take a photo or record a video.
1 Tap
2 Tap the app icon that appears on the screen to share it using that app.
You can also swipe the icon towards the opposite direction to see what
other apps you can use to share your photos and videos.
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16

NOTE
The app displayed by the quick share icon may vary, depending on the type and
frequency of access of the apps installed on the device.

Features you will love

QuickMemo+
QuickMemo+ overview
You can make creative notes by using a variety options on this advanced
feature of notepad, such as image management and screenshots, which are
not supported by the conventional notepad.

Creating a note
1 Tap
2 Tap

>
> QuickMemo+.
to create a note.
Ţ
: Undo the last action.
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: Redo the last action you undid.
Ţ
: Enter a note by using the keypad.
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: Write notes by hand.
Ţ
: Erase handwritten notes.
Ţ
: Zoom in or out, rotate or erase the parts of a handwritten note.
Ţ
: Access additional options.
3 Tap > Done to save the note.

Features you will love

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Writing notes on a photo
1 Tap
>
> QuickMemo+.
to take a photo, then tap OK.
2 Tap
Ţ The photo is automatically attached into the notepad.
3 Freely write notes on the photo.
4 Tap > Done to save the note.

Writing notes on a screenshot
1 While viewing the screen you want to capture, drag the status bar
downwards and then tap Capture+.
Ţ The screenshot appears as the notepad background theme. Memo
tools appear at the top of the screen.
2 Take notes on the captured screen.
Ţ Write notes by hand on the photo.
Ţ To crop and save a portion of the screen, tap
and specify a portion
with the crop tool.
Ţ To attach a screenshot to the notepad, tap
.
3 Tap > Done and save the notes to the location you want.
Ţ Saved notes can be viewed in either QuickMemo+ or Gallery.
Ţ To save notes in the same location all the time, select the Use as
default app checkbox and select an app.

18

Features you will love

Managing folders
You can view notes grouped by the type of the notes.
>
> QuickMemo+.
1 Tap
and select a menu item:
2 At the top of the screen, tap
Ţ All memos: View all notes saved in QuickMemo+.
Ţ My memos: View notes created by QuickMemo+.
Ţ Photo memos: View notes created by
.
Ţ Capture+: View notes created by Capture+.
Ţ Trash: View deleted notes.
Ţ New category: Add categories.
Ţ
: Rearrange, add or delete categories. To change the name of a
category, tap the category.
Ţ

NOTE
Some folders do not appear when launching QuickMemo+ for the first time.
Disabled folders are enabled and appear when they contain at least one related
note.

Features you will love

19

KnockON
The KnockON feature allows you to double-tap the screen to easily turn it
on or off.

Turning the screen on
1 Double-tap the middle of the screen to turn the screen on.
2 Unlock the screen or access any of the available shortcuts or widgets.

Turning the screen off
1 Double-tap an empty area of the Home screen or the Status Bar.
2 The screen will turn off.
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20

NOTE
For better recognition performance, tap on the center of the screen, but not on
the bottom or on the top of the screen.

Features you will love

Knock Code
The Knock Code feature allows you to create your own unlock code using
a combination of knocks on the screen. You can access the Home screen
directly when the screen is off by tapping the same sequence on the
screen.
Ţ

Ţ

NOTE
If you enter the wrong Knock Code 6 times, you will be required to enter to
backup PIN.
Use your fingertip instead of your fingernail to tap the screen to turn it on or
off.

Setting up the Knock Code feature
1 Tap
>
> Lock screen > Select screen lock > Knock Code.
2 Tap the squares in a pattern to set your Knock Code. Your Knock Code
pattern can be 6 to 8 taps.

Unlocking the screen using the Knock Code
When the screen turns off, you can unlock the screen by tapping the Knock
Code pattern you already set.

Features you will love

21

Do not disturb
You can limit or mute notifications to avoid disturbances for a specific
period of time.
> Settings > Sound & notification > Do not disturb and then
1 Tap
drag
to activate it.
2 Tap Sounds and vibrations and select the mode you want:
Ţ Priority only: Receive sound or vibrate notifications for the selected
apps. Even when Priority only is turned on, alarms still sound.
Ţ Total silence: Disable both the sound and vibration.

22

Features you will love

Basics

Accessories
These accessories are available for use with your device.
Ţ

Travel Adapter

Ţ

Quick Start Guide

Ţ

USB Cable

Ţ

Battery

Ţ
Ţ

Ţ

24

NOTE
Items described above may be optional.
Always use genuine LG accessories. The supplied items are designed only for this
device and may not be compatible with other devices.
The items supplied with the device and any available accessories may vary
depending on the region or service provider.

Basics

Device layout
Front Camera Lens

Basics

Earpiece

Volume Keys

Proximity/
Ambient Light
Sensor

Headset Jack

Charger/USB Port

25

Microphone
Rear Camera Lens
Flash
Power/Lock Key

Speaker
Microphone

Power/Lock Key

Ţ

Ţ

26

Turn your device on/off by pressing and holding
this key.
Press once to turn the screen on/off.

Basics

Volume Keys

Ţ

Ţ

Ţ

While the screen is off:
Ţ Press the Volume Up Key twice to launch
Capture+.
Ţ Press the Volume Down Key twice to launch the
Camera.
On the Home screen:
Ţ Control the ringer volume.
During a call:
Ţ Control your earpiece volume.
When playing audio/video:
Ţ Control the volume continuously.

NOTE: Proximity Sensor
When receiving and making calls, the proximity sensor automatically turns the
backlight off and locks the touch screen by sensing when the phone is near your
ear. This extends battery life and prevents you from unintentionally activating
the touch screen during calls.
WARNING
Placing a heavy object on the phone or sitting on it can damage the display and
touch screen functions.
Do not cover the proximity sensor with screen protectors or any other type of
protective film. This could cause the sensor to malfunction.

Basics

27

Turning Your Device On and Off
Turning your device on
Press and hold the Power/Lock Key on the back of the device for a couple
of seconds until the screen turns on.

Turning your device off
1 Press and hold the Power/Lock Key on the back of the device until the
Device options menu appears.
2 Tap Power off in the Device options menu.
3 Tap POWER OFF to confirm that you want to turn off the device.

28

Basics

Installing the battery
Before you can start exploring your new device, you'll need to set it up.
1 To remove the back cover, hold the device firmly in one hand. With your
other hand, lift off the back cover with your thumbnail as shown in the
figure below.

Basics

29

2 Insert the battery.

3 To replace the cover onto the device, align the back cover over the
battery compartment and press it down until it clicks into place.

30

Basics

Charging the battery
Charge the battery before using it for first time. Use the charger that came
with your device to charge the battery. A computer can also be used to
charge the battery by connecting the device to it using the USB cable.
Ţ

WARNING
Use only LG-approved chargers, batteries and cables. The use of unapproved
chargers, batteries or cables may cause a battery charging delay. It can also
cause the battery to explode or damage the device, which are not covered by
the warranty.

The charger connector is located at the bottom of the device. Insert the
charger and plug it into a power outlet.

Ţ

NOTE
Do not open the back cover while your device is charging.

Basics

31

Inserting a memory card
Your device supports up to a 32 GB microSD card. (Not included)
Depending on the memory card manufacturer and type, some memory
cards may not be compatible with your device.
Ţ

Ţ

WARNING
Some memory cards may not be fully compatible with the device. If you use an
incompatible card, it may damage the device or the memory card, or corrupt the
data stored in it.
NOTE
If you write and erase data too frequently, it will shorten the memory card lifespan.

1 Remove the back cover.
2 Insert a memory card with the gold-colored contacts facing downwards.

3 Replace the back cover.
32

Basics

Removing the memory card
Before removing the memory card, first unmount it for safe removal.
>
> Storage & USB > .
1 Tap
2 Remove the back cover and pull out the memory card.
Ţ

WARNING
Do not remove the memory card while the device is transferring or accessing
information. This behavior can cause data to be lost or corrupted or can damage
the memory card or the device. LG is not responsible for losses that result from
the abuse or improper use of memory cards, including the loss of data.

Basics

33

Touch screen tips
Here are some tips on how to navigate on your device.
Ţ

Ţ

NOTE
Do not press too hard; the touch screen is sensitive enough to pick up a light,
yet firm tap.
Use the tip of your finger to tap the option you want. Be careful not to tap any
other buttons.

Tap or touch
Tap or touch to activate your chosen item, link, shortcut, or letter on the
on-screen keyboard.

34

Basics

Touch and hold
Touch and hold an item on the screen by touching it and not lifting your
finger until an action occurs.

Drag
Touch and hold an item for a moment and then, without lifting your finger,
move your finger on the screen until you reach the target position. You can
drag items on the Home screen to reposition them.

Basics

35

Swipe or slide
To swipe or slide, quickly move your finger across the surface of the screen,
without pausing when you first tap it (so you don't drag an item instead).

Double-tap
Double-tap to zoom on a webpage or a map.

36

Basics

Pinch-to-Zoom
Use your index finger and thumb in a pinching or spreading motion to zoom
in or out when using the browser, Maps, or when viewing pictures.

Basics

37

Google account setup
The first time you open a Google application on your device, you will be
required to sign in with your existing Google account. If you do not have a
Google account, you will be prompted to create one.

Creating your Google account
1
2
3
4
5

Tap
> > Accounts & sync.
Tap ADD ACCOUNT > Google > Or create a new account.
Enter your first and last name, then tap NEXT.
Enter your birthday and gender, then tap NEXT.
Enter a username and tap NEXT. Your device will communicate with
Google servers and check for username availability.
6 Enter your password and tap NEXT.
7 Follow the instructions and enter the required and optional information
about the account. Wait while the server creates your account.

38

Basics

Signing into your Google account
1
2
3
4
5

Tap
> > Accounts & sync.
Tap ADD ACCOUNT > Google.
Enter your email address and tap NEXT.
Enter your password and tap NEXT.
After signing in, you can use Gmail and take advantage of Google
services on your device.
After signing in, your device will sync with your Google services, such as
Gmail, Contacts, and Google Calendar. You can also use Maps, download
applications from Play Store, back up your settings to Google servers, and
take advantage of other Google services on your device.

Basics

39

Locking and unlocking the device
Pressing the Power/Lock Key turns off the screen and puts the device
into lock mode. The device automatically gets locked if it is not used for a
specified period. This helps to prevent accidental taps and saves battery
power.
To unlock the device, press the Power/Lock Key and swipe the screen in any
direction.

Changing the screen lock method
You can change the way that you lock the screen to prevent others
accessing your personal information.
>
> Lock screen > Select screen lock.
1 Tap
2 Select a desired screen lock from None, Swipe, Knock Code, Pattern,
PIN and Password.
Ţ

40

NOTE
Remember the Backup PIN you created when creating your pattern lock.

Basics

Smart Lock
You can use Smart Lock to make unlocking your device easier. You can set
it to keep your device unlocked when you have a trusted Bluetooth® device
connected to it, when it's in a familiar location like your home or work,
when it recognizes your face or voice, or when it detects you're carrying it.

Setting up Smart Lock feature
1 Tap
>
> Lock screen > Smart Lock.
2 Follow the instructions on the screen.
Ţ

NOTE
Before you add any trusted items or on-body detection, you need to set up a
screen lock (Knock Code, Pattern, PIN or Password).

Basics

41

Home screen
The Home screen is the starting point for many applications and functions.
It allows you to add items like app shortcuts and Google widgets to give
you instant access to information and applications. This is the default
canvas and accessible from any menu by tapping .

Getting to Know the Home Screen
2

Status Bar
Widget

3

Application Icons

4

Location Indicator
Quick Button Area
Home Touch Buttons

1

5
6

2

Status Bar - Shows the device's status information, including the time,
signal strength, battery status and notification icons.
Widget - Widgets are self-contained applications that can be accessed
through the Home screen. Unlike a shortcut, the Widget can function as
an on-screen application.

42

Basics

1

3

4

5

6

Application Icons - Tap an icon (application, folder, etc.) to open and
use it.
Location Indicator - Indicates which Home screen canvas you are
currently viewing.
Quick Button Area - Provides one-touch access to the function in any
Home screen canvas.
Home Touch Buttons
Back
Button

Returns to the previous screen. Also closes pop-up
items, such as menus, dialog boxes and the on-screen
keyboard.

Home
Button

Return to the Home screen from any screen.
Touch and hold to access Google Now.

Overview
Button

Displays recently used applications. If you touch
and hold this button, it opens a menu of options (if
available).

To view other Home screen panels
Multiple Home screen canvases are available to provide more space for
adding icons, widgets and more.
Ţ Slide your finger left or right across the Home screen to access
additional canvases.

Basics

43

Returning to recently-used applications
Multitasking is easy with Android; you can keep more than one application
running at the same time. There is no need to quit an application before
opening another. Use and switch between several open applications.
Android manages each application, stopping and starting them as needed
to make sure that idle applications don't consume resources unnecessarily.
1 Tap . A list of recently used applications will be displayed.
2 Tap the application you want to access. This does not stop the previous
app from running in the background. Make sure to tap to back out of
an app after using it.
Ţ To close an app from the recent apps list, swipe the app preview to the
left or right. To clear all apps, tap Clear all.

Customizing the Home screen
You can customize your Home screen by adding widgets and changing
Home screen settings.

Editing the Home screen
On the Home screen, touch and hold on an empty space of the Home
screen.
Ţ To rearrange the Home screen canvases, touch and hold on a canvas,
then drag it to another location.
Ţ To add widgets to the Home screen, tap Widgets and drag a widget to
the Home screen.
44

Basics

Ţ

Ţ

To change the Home screen settings, tap Home screen settings and
customize the desired options.
To view a list of apps that have been uninstalled in the previous 24
hours, tap Uninstalled apps.

Moving apps on the Home screen
On the Home screen, touch and hold an app, then drag it to another
location.
Ţ To keep frequently used apps at the bottom of the Home screen, touch
and hold an app, then drag it to the quick access area at the bottom.
Ţ To remove an icon from the quick access area, drag the icon to the
Home screen.

Using folders from the Home screen
Creating folders
On the Home screen, touch and hold an app, then drag it over another app.
Ţ A new folder is created and the app is added to the folder.

Editing folders
On the Home screen, tap a folder and then do one of the following:
Ţ To edit the folder name and color, tap the folder name.
Ţ To remove an app from the folder, touch and hold the app and drag it
to the outside the folder. If only one app is left in the folder, the folder
disappears automatically.
Basics

45

Notifications panel
Notifications alert you to the arrival of new messages, calendar events and
alarms, as well as ongoing events, such as when you are on a call.

Opening the notifications panel
Swipe down from the status bar to open the notifications panel. To close
the notifications panel, swipe the screen upwards or tap .

1

2

46

1

Quick Settings Area

2

Notifications

3

Clear

Tap each quick setting button to toggle it on/off. Touch and hold the
desired button to directly access the settings menu for the function. To
to remove, add or
see more toggle buttons, swipe left or right. Tap
rearrange the quick setting buttons.
Current notifications are listed, each with a brief description. Tap a
notification to view it.
Basics

3

Tap to clear all the notifications.

When a notification arrives, its icon appears at the top of the screen. Icons
for pending notifications appear on the left, and system icons, such as
Wi-Fi and battery strength are shown on the right.

Indicator icons on the Status Bar
Indicator icons appear on the status bar at the top of the screen to report
missed calls, new messages, calendar events, device status and more.
Pending
notifications

System
notifications

The icons displayed at the top of the screen provide information about the
status of the device. The icons listed in the table below are some of the
most common ones.
Icon

Description
No SIM card inserted

Basics

Icon

Description
A song is currently
playing

47

Ţ

48

No network signal
available

Ringer is silenced

Airplane mode is on

Vibrate mode is on

Connected to a Wi-Fi
network

Battery fully charged

Wired headset (with
microphone) connected

Battery is charging

Call in progress

The phone is connected
to a PC via a USB cable

Missed call

Downloading data

Bluetooth is on

Uploading data

System warning

GPS is on

An alarm is set

Choose input method

New voicemail available

New text or multimedia
message

NOTE
The icon's location in the status bar may differ depending on the function or
service.

Basics

Capturing a screenshot
Press and hold the Volume Down Key and the Power/Lock Key at the
same time for 2 seconds to capture a screenshot of the current screen.
To view the captured image, tap
>
> the Screenshots folder.

On-screen keyboard
You can enter text by using the on-screen keyboard. The on-screen
keyboard appears on the screen when you tap an available text entry field.

Using the keypad and entering text
Icon

Description
Tap once to capitalize the next letter you type. Double-tap for
all caps.
Tap to go to the keyboard settings. Touch and hold to enter
text by voice or access the clip tray.
Tap to enter a space.
Tap to create a new line.
Tap to delete the previous character.

Basics

49

Entering special characters
The on-screen keyboard allows you to enter special characters.
For example, to input "á", touch and hold the "a" button until the pop-up
appears and displays related special characters. Without lifting the finger,
drag your finger to the desired special character. Once it's highlighted, lift
your finger.
Ţ

NOTE
A symbol at the top right corner of a key indicates that additional characters are
available for that key.

50

Basics

Transferring data between a PC and the
device
You can copy or move data between a PC and the device.

Transferring data using USB connection
1 Connect your device to a PC using the USB cable that came with your
device.
2 Open the Notifications panel, tap the current connection type, and select
File transfer.
3 A window will pop-up on your PC, allowing you to transfer the desired
data.
Ţ

Ţ

NOTE
The LG Android Platform Driver is required to be installed on your PC to be able
to detect the device.
Check the requirements for using File transfer.

Items
OS
Window Media Player
version

Basics

Requirement
Microsoft Windows XP SP3, Vista or higher
Windows Media Player 10 or higher

51

Apps

Installing or uninstalling apps
Play Store allows you to browse and search for free and paid applications.

To open the Play Store app
Tap

>

.

To open a screen with details about an app
At any time while browsing in Play Store, tap an app to open its details
screen.
The App details screen includes a description, ratings, comments, and
related information about the app. From this screen, you can download,
install, uninstall, rate the app, and more.

To uninstall applications
1 Tap
>
> Apps.
2 Once all applications appear, scroll to and select the application you want
to uninstall.
3 Tap Uninstall.

Apps

53

Calls
You can enjoy clear calling across the region.

Making a call
1
2
3
4

Tap
> .
Enter the number by using the dialer. To delete a digit, tap
to place the call.
After entering the desired number, tap
.
To end the call, tap
Ţ

NOTE
To enter "+" to make international calls, touch and hold

.

.

Calling your contacts
1 Tap
>
> .
2 Scroll through the contact list. You can also enter the contact's name in
the Search field or scroll along the alphabet letters on the right edge of
the screen.
3 In the list that is displayed, tap next to the contact you want to call.

54

Apps

Answering and rejecting a call
Ţ
Ţ

Ţ

Swipe
Swipe
NOTE
Swipe

in any direction to answer an incoming call.
in any direction to decline an incoming call.
if you want to decline a call and send a message to the caller.

Making a second call
1 During your first call, tap
and enter the number.
2 Tap . Your initial call is locked and put on hold.
.
3 To end all calls, tap
Ţ

Ţ

NOTE
You may be charged for each call you make. Contact your service provider for
more information.
To merge both calls into a conference call, tap .

Viewing your call logs
1 Tap
>
> Call logs tab.
2 A list of all dialed, received and missed calls is displayed.
Ţ
Ţ

NOTE
Tap any call log entry to view the date, time and duration of the call.
Tap > Delete all to delete all of the recorded items.

Apps

55

Change your call settings
You can configure device call settings, such as call forwarding, as well as
other special features offered by your carrier.
> .
1 Tap
2 Tap > Call settings and configure the desired options.

56

Apps

Contacts
You can add contacts on your device and synchronize them with the
contacts in your Google Account or other accounts that support syncing
contacts.

Searching for a contact
1 Tap
> > .
2 Tap Search contacts and enter the contact name using the keyboard.
Matches are displayed as you begin to type.

Adding a new contact
1
2
3
4

Tap
> .
Enter the new contact's number.
Tap > Add to Contacts > Create contact.
If you want to add a picture to the new contact, tap the image icon.
Choose Take photo or Select photo.
5 Enter the desired information for the contact.
6 Tap SAVE.

Favorites contacts
You can classify frequently called contacts as favorites.

Apps

57

Adding a contact to your favorites
1 Tap
>
> .
2 Tap a contact to view its details.
3 Tap the star at the top right of the screen. The star will be highlighted.

Removing a contact from your favorites list
1 Tap
>
>
and scroll to the FAVORITES section.
2 Choose a contact to view its details.
3 Tap the highlighted star at the top right of the screen. The highlight
will be removed from the star and the contact is removed from your
favorites.

Creating a group
1 Tap
>
>
> Groups tab.
2 Tap > New group.
3 Enter a name for the new group. You can also set a distinct ringtone for
the newly created group.
4 Tap Add members to add contacts to the group and tap ADD.
5 Tap SAVE to save the group.
Ţ

58

NOTE
If you delete a group, the contacts assigned to that group will not be lost. They
will remain in your contact list.

Apps

Messaging
Your device combines text and multimedia messaging into one intuitive,
easy to use menu.
Ţ

NOTE
You may be charged for each message you send. Please consult with your
service provider.

Sending a message
1 Tap
>
> .
2 Tap , then select one or more entries from your Contacts list.
OR
Enter a contact name or contact number into the To field. As you enter
the contact name, matching contacts appear. You can tap a suggested
recipient and add more than one contact.
3 Tap the text field and start entering your message.
4 Tap to open the options menu. Choose from any of the available
options.
to attach the file that you want to share with message.
5 Tap
6 Tap Send (or Send MMS) to send your message.

Apps

59

Conversation view
Messages exchanged with another party are displayed in chronological
order so that you can conveniently see and find your conversations.

Changing your messaging settings
Your device's messaging settings are predefined to allow you to send
messages immediately. You can change the settings based on your
preferences.
Ţ Tap
>
> > Settings.

60

Apps

Camera
You can use the camera or camcorder to take and share pictures and
videos.
Ţ Tap
> .

Taking a photo
1 Frame your subject on the screen.
2 Green squares around the subject indicates that the camera has focused.
3 Tap to take a photo. Your picture will be automatically saved to the
Gallery.

Viewfinder options
1

5

2

6

3

4

1

Apps

7

8

Tap to hide/display the camera options on the viewfinder.

61

2

Tap to manage the camera's flash.

3

Tap to swap between the rear camera lens and the front camera
lens.

4

Tap to open the camera settings menu.

5

Tap to view the last photo or video you recorded.

6

Tap to start recording.

7

Tap to take a photo.

8

Tap to exit the camera.

Interval shot
You can take Interval shots using the front camera lens. Touch and hold
to automatically take 4 selfies in a row.

Burst shot
You can take Burst shots using the rear camera lens. Touch and hold to
take up to 30 photos in a row or until the Capture button is released. The
viewfinder displays the number of shots taken. When viewing Burst shots
in the Gallery, tap
to display each shot in sequence (similar to a viewing
flipbook).
62

Apps

Gesture shot
The Gesture shot feature allows you to take a picture with a hand gesture
using the front camera.

Using a gesture to take photos
There are two methods for using the Gesture shot feature.
Ţ Raise your hand, with an open palm, until the front camera detects it
and a box appears on the screen. Then close your hand into a fist to
start the timer, allowing you time to get ready.
OR
Ţ Raise your hand, in a clenched fist, until the front camera detects it and
a box appears on the screen. Then unclench your fist to start the timer,
allowing you time to get ready.

OR

Apps

63

Multi-point Auto-focus
When you take a picture, the Multi-point Auto-focus (AF) function
operates automatically and will allow you to see a clear image.

Once you have taken a photo
Tap the image thumbnail on the screen to view the last photo you took.
Tap to edit the photo.
Tap to take another photo immediately.
Tap to share the photo.
Tap to delete the photo.
Tap to access additional options.
Tap to add the photo to your favorites.

Recording a video
1 Tap
> .
2 Frame your subject on the screen.
to start recording the video. The length of the recording is
3 Tap
displayed at the top of the screen.

64

Apps

Ţ

NOTE
Tap
to take pictures while recording video.

4 Tap to pause the recording. You can resume recording by tapping .
OR
to stop recording. Your video will be automatically saved to the
Tap
Gallery.

After recording a video
Tap the video thumbnail on the screen to view the last video you recorded.
Tap to record another video immediately.
Tap to share the video.
Tap to delete the video.
Tap to access additional options.
Tap to add the video to your favorites

Apps

65

Gallery
The Gallery application presents the pictures and videos in your storage,
including those you've taken with the Camera application and those you
downloaded from the web or other locations.
> .
1 Tap
2 Tap an album to open it and view its contents. (The pictures and videos
in the album are displayed in chronological order.)
3 Tap a picture in an album to view it.
Ţ
Ţ
Ţ

NOTE
Depending on the software installed, some file formats may not be supported.
Some files may not play properly due to their encoding.
If the file size exceeds the available memory, an error can occur when you open
files.

Viewing pictures
The Gallery displays your pictures in folders. When an application, such
as Email, saves a picture, a folder is automatically created to contain the
picture.
Pictures are displayed by the date they were created. Select a picture to
view it full screen. Scroll left or right to view the next or previous image.

Editing photos
While viewing a photo, tap
66

.
Apps

Setting wallpaper
While viewing a photo, tap > More > Set image as to set the image as
wallpaper or assign it to a contact.

Zooming in and out
Use one of the following methods to zoom in on an image:
Ţ Double-tap anywhere to zoom in and out.
Ţ Spread two fingers apart on any place in the picture zoom in. Pinch in
to zoom out.

Playing a video
1 Tap
> .
2 Select the video you want to watch.

Apps

67

Video options
6

7

3

1

2

4

1
2

3

5

Tap to pause/resume video playback.
Touch and hold to fast-forward in 3 second increments.
Tap to fast-forward 10 seconds.
Touch and hold to rewind in 3 second increments. Tap to
rewind 10 seconds.

4

Tap to adjust the video volume.

5

Tap to lock/unlock the screen.

6

Tap to add the video to your favorites.

7

Tap to access additional options.

68

Apps

Ţ

Ţ

Ţ

NOTE
While playing a video, slide the right side of the screen up or down to adjust the
sound.
While playing a video, slide the left side of the screen up or down to adjust the
brightness.
While playing a video, slide your finger from left to right (or vice versa) to fastforward and rewind.

Deleting photos/videos
Use one of the following methods:
Ţ While in a folder, tap
, select the photos/videos and then tap
DELETE.
Ţ While viewing a photo, tap
.

Apps

69

Email
You can use the Email application to read email from providers other than
(NBJM5IF`&NBJMBQQMJDBUJPOTVQQPSUTUIFGPMMPXJOHBDDPVOUUZQFT101 
IMAP, Microsoft Exchange (for Enterprise users) and other accounts.
Ţ Tap
> .

Adding an account
The first time you open the Email application, a setup wizard opens to help
you add an email account. You can also add your email account using the
Settings menu.
Ţ Tap
> Settings > .

Working with account folders
Ţ Tap
> Show all folders.
Each account has Inbox, Sent, and Drafts. Depending on the features
supported by your account's service provider, you may have additional
folders.

Composing and sending email
1 Tap .
2 Enter an address for the message's intended recipient. As you enter text,
matching addresses will be offered from your contacts. Separate multiple
addresses with semicolons.
70

Apps

3 Tap the Cc/Bcc field to copy or blind copy other contacts/email
addresses.
4 Tap the text field and enter your message.
5 Touch and hold the text field to edit selected words. (Bold/Italic/
Underline/Text Color)
to attach the file you want to send with your message.
6 Tap
to send the message.
7 Tap

Changing the Email app settings
Ţ

Ţ

To change the general settings, tap > Settings and configure the
options under the GENERAL section.
To change the individual email account settings, tap > Settings, then
select an email account and configure the desired settings.

Deleting an email account
Ţ

Tap > Settings > > Remove account > Select the account to
delete (if necessary) > REMOVE (if necessary) > REMOVE.

Apps

71

Music
Your device has a music player that lets you play all your favorite tracks.
Ţ
Ţ

Ţ

NOTE
Depending on the software installed, some file formats may not be supported.
If the file size exceeds the available memory, an error can occur when you open
files.
Music file copyrights may be protected by international treaties and national
copyright laws. Therefore, it may be necessary to obtain permission or a licence
to reproduce or copy music. In some countries, national laws prohibit private
copying of copyrighted material. Before downloading or copying the file, please
check the national laws of the relevant country concerning the use of such
material.

Playing a song
1 Tap
>
> .
2 Select a music category tab at the top of the screen.
3 Tap the song you want to play.

72

Apps

Music player options

Tap to pause playback.
Tap to resume playback.
Tap to skip to the next track in the album, playlist or shuffle list.
Touch and hold to fast-forward.
Tap to restart the current track or skip to the previous track in
the album, playlist or shuffle list. Touch and hold to rewind.
Tap to adjust the volume.

Apps

73

Tap to see the music library.
Tap to play the current playlist in shuffle mode (tracks are
played in random order).
Tap to toggle through repeat all songs, repeat current song and
repeat off.
Tap to add the song to your favorites.
Tap to open the current playlist.
Tap to search for music files.
Tap to access additional options.

FM Radio
You can listen to FM radio.
Ţ Tap
>
> .

Ţ

NOTE
To use this app, first connect earphones to the device. The earphones function as
the radio antenna.
This function may not be supported depending on the area.

74

Apps

Ţ

Clock
The Clock app gives you access to the the Alarm, Timer, World clock and
Stopwatch functions. Access these functions by tapping the tabs across
the top of the screen or swiping horizontally across the screen.
Ţ Tap
>
> .

Alarm
The Alarm tab allows you to set alarms.
1 Tap the Alarm tab.
to add a new alarm.
2 Tap
3 Adjust the settings as necessary and tap SAVE.
Ţ

NOTE
You can also tap an existing alarm to edit it.

World clock
The World clock tab allows you to easily check the current time in other
cities around the world.
1 Tap the World clock tab.
and search for the desired city.
2 Tap

Apps

75

Timer
The Timer tab can alert you with an audible signal when a set amount of
time has passed.
1 Tap the Timer tab.
2 Set the desired time on the timer.
3 Tap Start to start the timer.
4 Tap Stop to stop the timer.

Stopwatch
The Stopwatch tab allows you to use your device as a stopwatch.
1 Tap the Stopwatch tab.
2 Tap Start to initiate the stopwatch.
Ţ Tap Lap to record lap times.
3 Tap Stop to stop stopwatch.

76

Apps

Calculator
The Calculator app allows you to perform mathematical calculations using a
standard or scientific calculator.
>
> .
1 Tap
2 Tap the number buttons to enter numbers.
3 For simple calculations, tap the function you want to perform (+, –, x or
÷) followed by =.
Ţ

NOTE
For more complex calculations, tap

> Scientific calculator.

Calendar
The Calendar app allows you to track your schedule of events.
>
> .
1 Tap
2 Tap the date you want to add an event to. Then tap .

Apps

77

Voice Recorder
The Voice Recorder app records audible files for you to use in a variety of
ways.

Recording a sound or voice
1
2
3
4
5

Tap
Tap
Tap
Tap
Tap
Ţ

>
> .
to begin recording.
to end the recording.
to pause the recording.
to listen to the recording.

NOTE
Tap
to access your recordings. You can listen to your saved recordings.

Downloads
Use this application to see what files have been downloaded through the
applications.
Ţ Tap
>
> .

78

Apps

Google apps
Google provides entertainment, social network, and business apps. You may
require a Google account to access some apps.
To view more app information, access each app’s help menu.
Ţ

NOTE
Some apps may not be available depending on the region or service provider.

Google
Search quickly for items on the Internet or your device.

Chrome
Search for information and browse webpages.

Gmail
Send or receive emails via the Google Mail service.

Maps
Find your location on the map, search for locations, and view location
information for various places.

YouTube
Watch or create videos and share them with others.

Apps

79

Drive
Store your content on the cloud, access it from anywhere, and share it with
others.

Play Music
Discover, listen to, and share music on your device.

Play Movies & TV
Watch movies and TV shows purchased from the Play Store.

Duo
Duo is a one-to-one video calling app for everyone.

Photos
Manage photos, albums, and videos that you have saved on the device and
uploaded to Google+.

80

Apps

Settings

Access the Settings menu
The Settings app allows you to customize and personalize your device.

Opening the settings app
Tap
OR
Ţ Tap
Ţ

82

> touch and hold
>

> System settings.

.

Settings

Wireless Networks
Airplane mode
Allows you to use many of your device's features, such as games, and
music, when you are in an area where making or receiving calls or data use
is prohibited. When you set your device to Airplane Mode, it cannot send or
receive any calls or access online data.
On the Settings screen, tap Airplane mode.

Wi-Fi
You can use high-speed Internet access while within the coverage of the
wireless access point (AP).
On the Settings screen, tap Wi-Fi.
1 Tap
to turn Wi-Fi on and start scanning for available Wi-Fi
networks.
2 Tap a network to connect to it.
Ţ If the network is secured with a lock icon, you will need to enter a
security key or password.
Ţ The status bar displays icons that indicate Wi-Fi status.
Ţ

NOTE
If you are out of the Wi-Fi zone or have set Wi-Fi to Off, the device may
automatically connect to the Web using mobile data, which may incur data
charges.

Settings

83

Bluetooth
Bluetooth is a short-range communications technology that allows you to
connect wirelessly to a number of Bluetooth devices, such as headsets and
hands-free car kits, and Bluetooth-enabled handhelds, computers, printers,
and wireless devices.
Ţ

Ţ

Ţ

Ţ

NOTE
LG is not responsible for the loss, interception or misuse of data sent or received
via the Bluetooth feature.
Always make sure that you share and receive data with devices that are trusted
and properly secured.
If there are obstacles between the devices, the operating distance may be
reduced.
Some devices, especially those that are not tested or approved by Bluetooth SIG,
may be incompatible with your device.

Pairing your device with another Bluetooth device
1 On the Settings screen, tap Bluetooth.
to turn Bluetooth on and start scanning for available Bluetooth
2 Tap
devices.
Ţ If you want to detect the visible devices in range additionally, tap
SEARCH.
3 Choose the device you want to pair with from the list. Once the paring is
successful, your device connects to the other device.

84

Settings

Ţ

Ţ

NOTE
Pairing between two Bluetooth devices is a one-time process. Once a pairing
has been created, the devices will continue to recognize their partnership and
exchange information.
Please consult documentation included with Bluetooth device for information on
pairing mode and passcode (typically 0 0 0 0 – four zeroes).

Sending data via Bluetooth
1 Select a file or item, such as a contact or media file.
2 Select the option for sending data via Bluetooth.
3 Search for and pair with a Bluetooth-enabled device.
Ţ

NOTE
Due to different specifications and features of other Bluetooth-compatible
devices, display and operations may be different, and functions such as transfer
or exchange may not be possible with all Bluetooth compatible devices.

Receiving data via Bluetooth
1 On the Settings screen, tap Bluetooth.
to turn Bluetooth on.
2 Tap
3 You will receive data from the sending device. Be sure to select ACCEPT.

Settings

85

Mobile data
Displays the data usage and mobile data usage limit.
1 On the Settings screen, tap Mobile data.
to toggle your mobile data connection On or Off. This allows
2 Tap
you to manage your mobile data usage. You can use a Wi-Fi network
connection for data instead.

Call
You can customize call settings, such as voice call and international call
options.
On the Settings screen, tap Call.
Ţ

NOTE
Some features may not be supported, depending on the device manufacturer or
service provider.

Tethering
USB tethering
You can connect the device to another device via USB and share mobile
data.
1 Connect your device and other devices via USB cable.
2 On the Settings screen, tap Tethering > USB tethering and then drag
to activate it.
86

Settings

Ţ

Ţ

Ţ

Ţ

NOTE
This option uses mobile data and may incur data usage fees, depending on your
pricing plan. Consult with your service provider for more information.
When connecting to a computer, download the USB driver from www.lg.com and
install it on the computer.
You cannot send or receive files between your device and a computer while USB
tethering is turned on. Turn off USB tethering to send or receive files.
Operating systems that support tethering are Window XP or higher, or Linux.

Wi-Fi Hotspot
You can set the device as a wireless router so that other devices can
connect to the Internet by using your device's mobile data.
1 On the Settings screen, tap Tethering >Wi-Fi Hotspot and then drag
to activate it.
2 Tap Set up Wi-Fi Hotspot and enter the Wi-Fi ID (SSID) and password.
3 Turn on Wi-Fi on the other device, and select the name of the device
network on the Wi-Fi list.
4 Enter the network password.
Ţ

Ţ

NOTE
This option uses mobile data and may incur data usage fees, depending on your
pricing plan. Consult with your service provider for more information.
More information is available at this web site:
http://www.android.com/tether#wifi

Settings

87

Bluetooth tethering
A Bluetooth-connected device can connect to the Internet by using your
device's mobile data.
1 On the Settings screen, tap Tethering > Bluetooth tethering and then
to activate it.
drag
2 Turn on Bluetooth on both devices, and pair them.
Ţ

Ţ

NOTE
This option uses mobile data and may incur data usage fees, depending on your
pricing plan. Consult with your service provider for more information.
More information is available at this web site:
http://www.android.com/tether#Bluetooth_tethering

Help
You can view help on using tethering and hotspots.
On the settings screen, tap Tethering > Help.

Mobile networks
This menu allows you to configure various mobile network settings such as
Mobile data, Data roaming, etc.
On the Settings screen, tap More > Mobile networks.

88

Settings

VPN
From your device, you can add, set up, and manage virtual private networks
(VPNs) that allow you to connect and access resources inside a secured
local network, such as your corporate network.
On the Settings screen, tap More > VPN.

Emergency alerts
If emergency alerts are issued, those alerts will appear on this menu.
On the Settings screen, tap More > Emergency alerts.

Printing
Allows you to print the content of certain screens (such as web pages
displayed in Chrome) to a printer connected to the same Wi-Fi network as
your Android device.
On the Settings screen, tap More > Printing.

Settings

89

Device
Sound & notification
Allows you to change settings for various sounds on the device.
On the Settings screen, tap Sound & notification.
Ţ Sound profile – Allows you to set your device's sound profile.
Ţ Volume – Adjust the device's volume settings to suit your needs and
environment.
Ţ Ringtone – Allows you to set the ringtones for calls. You can also add
and delete ringtones.
Ţ Ringtone ID – Allows you to compose ringtones based on the incoming
call's phone number.
Ţ Sound with vibration – Enable to set the device to vibrate in addition
to the ringtone when you receive calls.
Ţ Vibration type – Allows you to choose the type of vibration.
Ţ Do not disturb – Allows you to set a schedule when to prevent
interruptions from notifications. You can set to allow certain features
to interrupt when Priority only is set.
Ţ Lock screen – Allows you to choose if you want to show or hide
notifications on the lock screen.
Ţ Apps – Allows you to set notifications for individual apps including
preventing them from displaying notifications and setting priority.
Ţ Notification sound – Allows you to set the notification sound. You can
also add and delete notification sounds.
90

Settings

Ţ

Ţ

Ţ

Vibrate on tap – Enable to vibrate when tapping the Home touch
buttons and during other UI interactions.
Sound effects – This menu lets you select whether you hear tones
when tapping numbers on the dial pad, selecting on-screen options,
when locking and unlocking the screen, and the emergency tone
behavior.
Message/call voice notifications – Allows your device to read out
incoming calls and message events automatically.

Display
Allows you to set other display settings.
On the Settings screen, tap Display.
Ţ Font type – Select the desired font type.
Ţ Font size – Select the desired font size.
Ţ Bold text – Bold the text on the screen.
Ţ Brightness – Adjust the screen brightness by using the slider.
Ţ Auto-rotate screen – Set to switch orientation automatically when
you rotate the device.
Ţ Screen timeout – Set the time delay before the screen automatically
turns off.
Ţ Home touch button combination – Set the Home touch buttons
displayed at the bottom of all screens.
Ţ Daydream – Select the screen saver to be displayed when the device is
sleeping while docked and/or charging.
Settings

91

Ţ

Motion sensor calibration – Allows you to improve the accuracy of the
tilt and speed of the sensor.

Home screen
Allows you to set your home screen settings.
On the Settings screen, tap Home screen.
Ţ Select Home – Select the desired Home theme.
Ţ Wallpaper – Sets the wallpaper to use on your Home screen.
Ţ Screen swipe effect – Choose the desired type of effect to display
when you swipe from one Home screen canvas to the next.
Ţ Sort apps by – Sort apps by names or download date on the Home
screen.
Ţ Grid – Change the app arrangement mode for the Home screen.
Ţ Hide apps – Select the apps you want to hide from the Home screen.

Lock screen
Allows you to set your lock screen settings.
On the Settings screen, tap Lock screen.
Ţ Select screen lock – Allows you to set a screen lock type to secure
your device.
Ţ Smart Lock – Sets to keep your device unlocked with trusted device
or a place. If you need more information, please refer to Smart Lock
section in Locking and unlocking the device.
Ţ Screen swipe effect – Sets the effect used when swiping the lock
screen.
92

Settings

Ţ
Ţ

Ţ

Ţ

Ţ

Wallpaper – Select the wallpaper to display for your lock screen.
Shortcuts – Allows you to choose the shortcuts available on the lock
screen.
Contact info for lost phone – Allows you to display the owner
information on the lock screen in case the device is lost.
Lock timer – Allows you to set the amount of time before the screen
automatically locks after the screen has timed-out.
Power key instantly locks – Enable to instantly lock the screen when
the Power/Lock Key is pressed. This setting overrides the lock timer
setting.

Storage & USB
You can monitor the used and available memory in the device.
On the Settings screen, tap Storage & USB.

Battery & power saving
Displays the current battery status including the percentage of remaining
charge and charging state.
On the Settings screen, tap Battery & power saving.
Ţ Battery usage – Displays the battery usage level and battery use
details. Tap one of the items to see more detailed information.
Ţ Battery percentage on status bar – Enable to display the battery level
percentage on the Status Bar next to the Battery icon.

Settings

93

Ţ

Ţ

Battery saver – Tap the Battery Saver switch to toggle it on or off.
Sets the battery charge percent level that automatically turns on
Battery Saver.
Help – Displays help information for the Battery saver feature.

Memory
You can monitor the memory used on average and the memory used by
apps in the device.
On the Settings screen, tap Memory.

Apps
Allows you to view details about the apps installed on your device, manage
their data, and force them to stop.
On the Settings screen, tap Apps.

94

Settings

Personal
Location
Turn on location service, your device determines your approximate location
using Wi-Fi and mobile networks. When you select this option, you're
asked whether you consent to allowing Google to use your location when
providing these services.
On the Settings screen, tap Location.
Ţ Mode – Sets the how your current location information is determined.
Ţ RECENT LOCATION REQUEST – Displays apps that have recently
requested location information.
Ţ Low power location estimation – Estimate the device location by
using low power consumption.
Ţ Camera – Enable to tag photos or videos with their locations.
Ţ Google Location History – Allows you to choose your location
information settings as accessed by Google and its products.

Security
Use this menu to configure how to help secure your device and its data.
On the Settings screen, tap Security.
Ţ Content lock – Select lock types to lock memos for QuickMemo+.
Ţ Encrypt phone – Allows you to encrypt data on the device for security.
You will be required to enter a PIN or password to decrypt your device
each time you power it on.
Settings

95

Ţ

Ţ

Ţ

Ţ
Ţ
Ţ

Ţ

Ţ

Ţ
Ţ

Ţ

Encrypt SD card – Encrypt SD card storage and keep data unavailable
for other devices.
Set up SIM card lock – Sets the PIN to lock your SIM card and allows
you to change the PIN.
Password typing visible – Enable to briefly show each character of
passwords as you enter them so that you can see what you enter.
Phone administrators – View or deactivate device administrators.
Unknown sources – Allow installation of non-Play Store applications.
Verify apps – Disallow or warn before installation of apps that may
cause harm.
Credential protection – Displays the current credential protection
type.
Certificate management – Allows you to manage your security
certificates.
Trust agents – Select apps to use without unlocking screen.
Screen pin – Allows you to pin a screen to keep the current screen in
view until you unpin it.
Usage access for apps – Allows you to view usage information of apps
on your device.

Accounts & sync
Use this menu to add, remove, and manage your Google and other
supported accounts. You also use these settings to control how and
whether all applications send, receive, and sync data on their own schedules
and whether all applications can synchronize user data automatically.
96

Settings

On the Settings screen, tap Account & sync.
Gmail™, Calendar, and other applications may also have their own
settings to control how they synchronize data; see the sections on those
applications for details.
Ţ Auto-sync data – Enable this option to automatically sync all accounts
you’ve added on your device.
Ţ ACCOUNTS – Displays all of your added accounts. Tap one to view and/
or manage it.
Ţ ADD ACCOUNT – Tap to add new account.

Language & keyboard
Allows you to change the text input settings.
On the Settings screen, tap Language & keyboard.
Ţ Language – Choose a language to use on your device.
Ţ Current keyboard – Allows you to select the keyboard you want to use
currently.
Ţ LG Keyboard – Tap to change the LG Keyboard settings.
Ţ Google voice typing – Tap to change the voice input settings.
Ţ Text-to-speech output – Tap to set the preferred engine or general
settings for text-to-speech output.
Ţ Pointer speed – Adjust the pointer speed.
Ţ Reverse buttons – Reverse the mouse buttons to use the primary
button on the right.
Settings

97

Backup & reset
Change the settings for managing your settings and data.
On the Settings screen, tap Backup & reset.
Ţ Back up my data – Back up app data, Wi-Fi passwords, and other
settings to Google servers.
Ţ Backup account – Displays the account that is currently being used to
back up information.
Ţ Automatic restore – When reinstalling an app, restore backed up
settings and data.
Ţ Network settings reset – Reset all network settings.
Ţ Factory data reset – Reset your settings to the factory default values
and delete all your data. If you reset the device this way, you are
prompted to re-enter the same information as when you first started
Android.

Google services
Use this menu to manage your Google apps and account settings.
On the Settings screen, tap Google services.

98

Settings

System
Shortcut keys
Get quick access to apps by pressing the Volume Keys twice when the
screen is off or locked.
On the Settings screen, tap Shortcut keys.
Ţ Press the Volume Up Key twice when the screen is off or locked to
open the Capture+ app.
Ţ Press the Volume Down Key twice when the screen is off or locked to
open the Camera app.

Date & time
Set your preferences for how the date and time is displayed.
On the Settings screen, tap Date & time.

Accessibility
Use the Accessibility settings to configure accessibility plug-ins you have
installed on your device.
On the Settings screen, tap Accessibility.
Ţ Vision – Sets options for people with impaired sight.
- TalkBack – Allows you to set up the TalkBack function which assists
people with impaired vision by providing verbal feedback.
- Message/call voice notifications – Enable to allows you to hear
automatic spoken alerts for incoming calls and messages.
Settings

99

Ţ

Ţ

100

- Font size – Sets the font size.
- Bold text – Bold the text on the screen.
- Touch zoom – Allows you to zoom in and out by triple-tapping the
screen.
- Screen color inversion – Enable to invert the color of the screen and
content.
- Screen color adjustment – Allows you to adjust the color of screen
and content.
- Grayscale – Switch the screen to grayscale mode.
- End calls with the Power key – Enable so that you can end voice
calls by pressing the Power/Lock Key.
Hearing – Sets options for people with impaired hearing.
- Captions – Allows you to customize caption settings for those with
hearing impairments.
- Flash alerts – Enable to set the flash to blink for incoming calls and
notifications.
- Turn off all sounds – Enable to turn off all device sounds.
- Audio type – Sets the audio type.
- Sound balance – Sets the audio route. Move the slider on the slide
bar to set it.
Motor & cognition – Sets options for people with impaired motor
skills.
- Touch assistant – Show a touch board with easy access to common
actions.
- Touch and hold delay – Adjust the touch input time.
Settings

Ţ

- Touch and hold for calls – Answer or decline calls by tapping and
holding the call button instead of dragging it.
- Screen timeout – Sets the amount of time before the backlight
turns off automatically.
- Touch control areas – Allows you to select an area of the screen to
limit touch activation to just that area of the screen.
Accessibility features shortcut – Allow you to access selected
features quickly when triple-tapping the Home button.

Ţ

Auto-rotate screen – Enable to allow the device to rotate the screen
depending on the physical device orientation (portrait or landscape).

Ţ

Switch Access – Allows you to interact with your device using one or
more switches that work like keyboard keys. This menu can be helpful
for users with mobility limitations that prevent them from interacting
directly with the your device.

About phone
View legal information, check device status and software versions, and
perform a software update.
On the Settings screen, tap About phone.

Settings

101

Appendix

Device software update
LG Mobile Device software update via Over-the-Air (OTA)
This feature allows you to conveniently update your device's software
to a newer version via OTA, without connecting using a USB data cable.
This feature will only be available if and when LG makes a newer firmware
version available for your device.
You should first check the software version on your mobile device: Settings
> About phone > Update Center > Software Update > Check for
updates.
Ţ

Ţ

NOTE
Your personal data from internal device storage—including information about
your Google account and any other accounts, your system/application data and
settings, any downloaded applications and your DRM licence—might be lost in
the process of updating your device's software. Therefore, LG recommends that
you backup your personal data before updating your device's software. LG does
not take responsibility for any loss of personal data.
This feature depends on your network service provider, region and country.

Appendix

103

FAQ
This chapter lists some problems you might encounter when using your
device. Some problems require you to call your service provider, but most
are easy to fix yourself.
Message
SIM card
error

No network
connection/
Dropped
network

104

Possible causes

Possible corrective measures

There is no SIM card
in the device or it is
inserted incorrectly.

Make sure that the SIM card is
correctly inserted.

Signal is weak or
you are outside the
carrier network.

Move toward a window or into an
open area. Check the network operator
coverage map.

Operator applied
new services.

Check whether the SIM card is more
than 6~12 months old. If so, change
your SIM or USIM card at your network
provider's nearest branch. Contact your
service provider.

Appendix

Message

Codes do
not match

Possible causes
To change a security
code, must need
to confirm the new
code by re-entering
it.

Possible corrective measures

If you forget the code, contact your
service provider.

The two codes you
entered do not
match.
No
applications
can be set

Not supported by
service provider or
registration required.

Contact your service provider.

Downloaded
application
causes a lot
of errors.

Remove the
application.

>
.
1 Tap
2 Tap Apps.
3 Tap the app > Uninstall.

Dialing error

New network not authorized.

New SIM card
inserted.

Check for new restrictions.

Pre-paid charge limit
reached.

Contact service provider or reset limit
with PIN2.

Calls not
available

Appendix

105

Message
Device
cannot be
turned on

Charging
error

Impossible
to receive/
send SMS &
photos

106

Possible causes

Possible corrective measures

On/Off key pressed
too briefly.

Press the On/Off key for at least two
seconds.

Battery is not
charged.

Charge battery. Check the charging
indicator on the display.

Battery is not
charged.

Charge battery.

Outside temperature
is too hot or cold.

Make sure device is charging at a
normal temperature.

Contact problem

Check the charger and its connection
to the device.

No voltage

Plug the charger into a different outlet.

Charger defective

Replace the charger.

Wrong charger

Use only original LG accessories.

Memory full

Delete some data, such as applications
or messages from your device to make
more memory available.

Appendix

Message

Possible causes

Possible corrective measures

Files do not
open

Unsupported file
format

Check the supported file formats.

No sound

Vibration mode

Check the settings status in the sound
menu to make sure you are not in
vibration or no interruptions mode.

Intermittent
software problem

If the screen freezes or the device does
not respond when you try to operate
it, remove the battery and reinsert it.
Then power the device back on.
OR
Try to perform a software update
through the website.

Hangs up or
freezes

Appendix

107

Anti-Theft Guide
You can set up your device to prevent other people from using it if it's been
reset to factory settings without your permission. For example, if your
device is lost, stolen, or wiped, only someone with your Google account or
screen lock information can use the device.
All you need to make sure your device is protected is:
Ţ Set a screen lock: If your device is lost or stolen but you have a screen
lock set, the device can't be erased using the Settings menu unless
your screen is unlocked.
Ţ Add your Google account on your device: If your device is wiped but
you have your Google account on it, the device can't finish the setup
process until your Google account information is entered again.
After your device is protected, you'll need to either unlock your screen or
enter your Google account password if you need to do a factory reset. This
ensures that you or someone you trust is doing the reset.
Ţ

NOTE
Do not forget your Google account and password you had added to your device
prior to performing a factory reset. If you can't provide the account information
during the setup process, you won't be able to use the device at all after
performing the factory reset.

108

Appendix

More information
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open source
licenses, that is contained in this product, please visit
http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a
charge covering the cost of performing such distribution (such as the cost
of media, shipping, and handling) upon email request to
opensource@lge.com. This offer is valid for three (3) years from the date
on which you purchased the product.

Trademarks
Ţ

Ţ

Ţ
Ţ

Ţ

Copyright ©2017 LG Electronics, Inc. All rights reserved. LG and the LG
logo are registered trademarks of LG Group and its related entities.
Google™, Google Maps™, Gmail™, YouTube™, Hangouts™ and Play
Store™ are trademarks of Google, Inc.
Bluetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.
Wi-Fi and the Wi-Fi logo are registered trademarks of the Wi-Fi
Alliance.
All other trademarks and copyrights are the property of their
respective owners.

Appendix

109

For Your Safety

The highest SAR value for this model phone when tested for use at the ear
is 0.99 W/kg and when worn on the body, as described in this user guide,
is 0.99 W/kg (body-worn measurements differ among phone models,
depending upon available accessories and FCC requirements).
While there may be differences between SAR levels of various phones and
at various positions, they all meet the government requirement for safe
exposure.
The FCC has granted an Equipment Authorization for this model phone
with all reported SAR levels evaluated as in compliance with the FCC RF
emission guidelines.
SAR information on this model phone is on file with the FCC and can be
found under the Display Grant section of http://www.fcc.gov/oet/ea/fccid/
after searching on FCC ID ZNFL57BL.
Ţ
WARNING: This product can expose you to chemicals including
carbon black, which is known to the State of California to cause cancer,
and BPA, which is known to the State of California to cause birth
defects or other reproductive harm. For more information go to
www.P65Warnings.ca.gov.
Ţ To reduce risk of fire or burns, do not expose to temperature above 45
°C / 113 °F, or dispose of in fire.
Ţ To reduce risk of fire or burns, do not dispose of in fire or water.
Ţ Do not disassemble or open crush, bend or deform, puncture or shred.
Ţ There is a danger of explosion if battery is incorrectly replaced. To
reduce risk of fire or burns, do not disassemble, crush, puncture, short
external contacts, expose to temperature above 45 °C / 113 °F, or
For Your Safety

111

Ţ

Ţ

Ţ

dispose of in fire or water. Keep this product away from excessive
moisture and extreme temperatures. Keep the battery or device dry
and away from water or any liquid as it may cause a short circuit.
Avoid using your phone near strong electromagnetic sources, such as
microwave ovens, sound speakers, TV and radio.
Use only original manufacturer-approved accessories, or accessories
that do not contain any metal. Please only use an approved charging
accessory to charge your LG phone. Improper handling of the
Accessory/Charger Port, as well as the use of an incompatible charger,
may cause damage to your phone and void the warranty.
Only use the approved battery charger. Otherwise, you may cause
serious damage to your phone.

FCC Hearing-Aid Compatibility (HAC) Regulations for
Wireless Devices
On July 10, 2003, the U.S. Federal Communications Commission (FCC)
Report and Order in WT Docket 01-309 modified the exception of wireless
phones under the Hearing Aid Compatibility Act of 1988 (HAC Act) to
require digital wireless phones be compatible with hearing-aids. The intent
of the HAC Act is to ensure reasonable access to telecommunications
services for persons with hearing disabilities.
While some wireless phones are used near some hearing devices (hearing
aids and cochlear implants), users may detect a buzzing, humming, or
whining noise. Some hearing devices are more immune than others to this
112

For Your Safety

interference noise, and phones also vary in the amount of interference they
generate.
The wireless telephone industry has developed a rating system for
wireless phones, to assist hearing device users to find phones that may
be compatible with their hearing devices. Not all phones have been rated.
Phones that are rated have the rating on their box or a label located on the
box.
The ratings are not guarantees. Results will vary depending on the user’s
hearing device and hearing loss. If your hearing device happens to be
vulnerable to interference, you may not be able to use a rated phone
successfully. Trying out the phone with your hearing device is the best way
to evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely
to generate less interference to hearing devices than phones that are not
labeled. M4 is the better/ higher of the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely
to generate less interference to hearing devices than phones that are not
labeled. T4 is the better/ higher of the two ratings.
Hearing devices may also be rated. Your hearing device manufacturer or
hearing health professional may help you find this rating.
Higher ratings mean that the hearing device is relatively immune to
interference noise.
The hearing aid and wireless phone rating values are then added together.
A sum of 5 is considered acceptable for normal use. A sum of 6 is
considered for best use.
For Your Safety

113

In the example to the left, if a hearing aid meets the M2
level rating and the wireless phone meets the M3 level
rating, the sum of the two values equal M5. This should
provide the hearing aid user with “normal usage” while
using their hearing aid with the particular wireless
phone. “Normal usage” in this context is defined as a signal quality that’s
acceptable for normal operation.
The M mark is intended to be synonymous with the U mark. The T mark
is intended to be synonymous with the UT mark. The M and T marks are
recommended by the Alliance for Telecommunications Industries Solutions
(ATIS).
The U and UT marks are referenced in Section 20.19 of the FCC Rules. The
HAC rating and measurement procedure are described in the American
National Standards Institute (ANSI) C63.19 standard. To ensure that the
Hearing Aid Compatibility rating for your phone is maintained, secondary
transmitters such as Bluetooth and WLAN components must be disabled
during a call.
When you’re talking on a cell phone, it’s recommended that you turn the BT
(Bluetooth) or WLAN mode off for HAC.
For information about hearing aids and digital wireless phones
Wireless Phones and Hearing Aid Accessibility
http://www.accesswireless.org/
Gallaudet University, RERC
http://tap.gallaudet.edu/Voice/
114

For Your Safety

FCC Hearing Aid Compatibility and Volume Control
http://www.fcc.gov/cgb/dro/hearing.html
The Hearing Aid Compatibility FCC Order
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf
Hearing Loss Association of America [HLAA]
http://hearingloss.org/content/telephones-and-mobile-devices

For Your Safety

115



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Creator                         : Adobe InDesign CS6 (Windows)
Create Date                     : 2017:09:21 15:47:44Z
Modify Date                     : 2017:09:21 15:47:44Z
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